2024 MERCEDES-BENZ E-Class Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
17
Complaints Reported
Complaints by Component
UNKNOWN OR OTHER
3 complaints
Although I have not experienced safety issues myself, this exact model+year combination has been recalled more than once: 2024 Mercedes EQB 300 4matic, and when I searched by my VIN it shows recall. I’m very concerned if my car is mistakenly not included - what if it has battery issue/fire risk but I am not aware? This poses huge safety risk on day to day driving. I request an investigation on this particular VIN and reasons of why it is not in the recall list despite all infos match.
Feb 17, 2026
The car would not start, and displaying multiple rotating warnings. The car could not be shifted to neutral. The problem is going away after several hours by itself. Only check engine light remaining after car is able to start. The problem happened three times, most recent on October 20th. The last two problems were potentially addressed by updating software. Obviously the problem is still not fixed.
Oct 23, 2025
April 3, 2025. approx 2:30pm Glass panoramic sunroof spontaneously exploded going down hwy 431in Huntsville Al. approx speed was 50-55mph. Vehicle had been parked in the parking deck at work since 6am. Exterior Temp was approximately 84 Degrees F. Sunroof was closed. Sounded like a gunshot and the glass was sucked out. Interior sunshield was closed and prevented glass from entering vehicle.
Apr 03, 2025
ELECTRICAL SYSTEM
2 complaints
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing curbs and approaching fixed objects. No warning lights illuminated. The vehicle continued accelerating without driver input and struck and knocked down a fixed light pole. After the impact, the vehicle continued moving forward until I immediately slammed on the brake and brought it to a stop in the middle of the adjacent roadway. No orange cones or warning devices were present prior to the incident. Any cones visible in photos were placed after the collision by responders for safety and traffic control. The sudden acceleration and complete lack of safety-system response occurred during a low-speed parking maneuver where the vehicle should not have accelerated beyond idle speed.
Feb 23, 2026
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3–5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing curbs and approaching fixed objects. No warning lights illuminated. The vehicle continued accelerating without driver input and struck and knocked down a fixed light pole. After the impact, the vehicle continued moving forward until I immediately slammed on the brake and brought it to a stop in the middle of the adjacent roadway. No orange cones or warning devices were present prior to the incident. Any cones visible in photos were placed after the collision by responders for safety and traffic control. The sudden acceleration and complete lack of safety-system response occurred during a low-speed parking maneuver where the vehicle should not have accelerated beyond idle speed
Jan 04, 2026
WHEELS
2 complaints
During normal driving, Pirelli tires have bubbles, resulting in air leakage. Tires will eventually run flat. Pirelli tires installed on new vehicle cannot support the weight of the vehicle.
Aug 09, 2024
The vehicle is equipped with Pirelli 21 inch tires. All four tires have lost air and had bubbles on the sidewall. The first tire went flat after hitting a 2 inch pothole. It was replaced. However, tires 2, 3 & 4 all had bubbles on the sidewalls. The tires placed on the vehicle are deficient. the vehicle weight exceeds the capacity of the Pirelli tires. In the second defect tire situation last week, it almost resulted in a collision due to sudden loss of tire pressure on [XXX] in Indianpolis, IN. I will attach a copy of the repair bills for all four tires. The vehicle must change the 21 inch rims. Also, our second Mercedes had a flat tire today. Five (5) flat tires in 40 days of ownership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 28, 2024
FUEL/PROPULSION SYSTEM
1 complaint
My vehicle is not included in the current high voltage battery recall under NHTSA recall 26V073, as it has a manufacture date of 08/2024 per door jamb sticker, however, page 5 of the NHTSA report explicitly states “A change in the production procedure of our supplier ensures that this issue can no longer occur on vehicles produced from July 31, 2024 onwards.” This leaves car production between May and July 31 (and likely beyond!) unaccounted for in the recall. My car was built in August 2024, likely with a battery manufactured prior to July 31, 2024 with the defect. I believe my car should be included in the recall/affected vehicles given its production date and the date of production remedy. I accessed the recall report here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 25, 2026
ENGINE
1 complaint
My vehicle is a 2024 Mercedes-Benz EQB 300. Despite the nationwide recall (NHTSA 26V073000) for high-voltage battery fire risk, the manufacturer is providing conflicting and dangerous safety information. I was verbally instructed by dealership representatives to park my vehicle outdoors and limit charging to 80% to avoid a fire hazard. However, when I requested written confirmation of these safety restrictions from MBUSA Corporate Retention (Case Manager: [XXX] ), my request was ignored The manufacturer refuses to put in writing that my vehicle is safe to park in my attached garage or charge to 100%, effectively leaving me with a fire hazard in my home while refusing to acknowledge the defect for my specific VIN. This is a critical failure of the recall management process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 15, 2026
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was caused by a software or system bug, as the sudden acceleration occurred without my intervention. Please investigate this issue thoroughly, as it raises serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 17, 2025
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure. The dealer performed a software update for the door latch failure. The instrument panel and infotainment center failure were not addressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,600.
Feb 12, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
For two months my EQB has been signaling high voltage when I charge it also now I’m having a problem connecting the plug to charge my car it shows red light has faulty it’s at the shop for a week now and I haven’t gotten updates about my car the cameras as well are turning black not working.
Feb 09, 2025
SEATS
1 complaint
On Thursday September 12, 2024, I took my vehicle into the Mercedes Benz of Novi dealership located at 39500 Grand River Avenue in Novi, Michigan to have them diagnose and repair the passenger seat due to the seat bouncing, vibrating and rattling while driving the vehicle. Technicians from dealership took the car out and they noted the passenger seat bounced and vibrated as they were driving the vehicle out for the test drive. Technicians from the dealer stated "there cannot be anything done for the vehicle and to call the manufacturer's Customer Care number." While standing in at the service desk at the dealership, I called the Customer Care number (1-800-367-6372) and documented this issue, and the dealer's response, under Case #[XXX]. The Customer Care representative heard the technicians response and included it in case number noted above (see attached) On Monday, September 16th, the dealership contacted me and advised me to bring the vehicle back in to diagnose the same issue. The vehicle was taken back in on Tuesday September 17th. Upon picking up the vehicle on Tuesday September 17th, I was told that all the vehicles of this particular year, make and model has the same problem and that there is nothing they can do about it. I believe this is an extreme occupant safety concern and should be addressed by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 18, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working. It is a serious safety issue! Turning the car off, waiting 10 minutes, and starting it again did not fix the issue no matter what i did trying to recover the system. The screens either turn on and stay frozen or they stay dark. The engine starts but all instruments are not working, and all UI controls are unresponsive. It appears that very many other drivers reporting similar safety issues with 2024 Mercedes E350 on the [XXX] user forum and the manufacturer (Mercedes) is not recalling and/or fixing this serious and known issues but keeps selling defective and dangerous cars! I just got delivery of my brand-new car today and the major safety related systems failed in less than 10 miles of driving! In addition, something in the car consumes a lot of electrical power from the 12V battery while the car is parked and locked. I am receiving notifications from the car via Mercedes app that the battery is "very low" after about an hour after parking it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 12, 2024
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
The master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go BLACK randomly during the four weeks I have owned the 2024 E Class Mercedes. It will reboot after 2-5 minutes with no lost data. Dealer in Cherry Hill, NJ did major software update not completed at time of purchase. But incident happened after two weeks. Others with this make, year and model have same situations with dealerships not knowing anything. Supposedly, Mercedes knows but a solution may be three months or more. This is a safety issue as if happens at night, you lose all connections even to the cell phone and no speed sign indicator on. You cannot see anything but the driver screen with just the speed you are doing. Cruise control disengages which is using all security systems and navigation map.
Aug 29, 2024
SUSPENSION
1 complaint
I’ve been hearing a creaking noise in the rear when coming to a stop. Independent mechanic inspected it and said the subframe was severely rusted and that I probably should not drive long distances until it is fixed. They researched and said others have had similar issue. Mercedes apparently is aware and offers an “extended warranty.” I have an appointment in two weeks (!) to have it looked at by a Mercedes mechanic. They will pay for the repair/replacement IF warranted. Should be a recall, IMO. Can’t imagine that the part in question, which according to my mechanic, “essentially holds the back of the car together” wouldn’t be an immediate recall. Car has 120k miles on it.
Aug 22, 2024
STEERING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2024 Mercedes-Benz E450. The contact stated while driving at an undisclosed speed, the "Active Emergency Assistance Imperative" message was displayed. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the power steering control module (PSCM). The vehicle was repaired, but the failure reoccurred. The vehicle was then taken back to the dealer, who replaced the steering wheel. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50.
Jun 25, 2024
MERCEDES-BENZ E-Class VIN Decoder — Free VIN Check Video Guide
Watch our quick MERCEDES-BENZ E-Class VIN decoder walkthrough. Learn how to decode any MERCEDES-BENZ E-Class VIN number to get full vehicle history, recall alerts, specifications, fuel economy (MPG), safety ratings, and known problems — completely free on ForCar.org.
Where to Find VIN for Problems Check
To check for problems and complaints on your 2024 MERCEDES-BENZ E-Class, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2024 MERCEDES-BENZ E-Class 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2024 MERCEDES-BENZ E-Class Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2024 MERCEDES-BENZ E-Class dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your MERCEDES-BENZ dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2024 MERCEDES-BENZ E-Class have?
The 2024 MERCEDES-BENZ E-Class currently has 17 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2024 MERCEDES-BENZ E-Class?
The most common problems reported for the 2024 MERCEDES-BENZ E-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2024 MERCEDES-BENZ E-Class problem data come from?
All problem and complaint data for the 2024 MERCEDES-BENZ E-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2024 MERCEDES-BENZ E-Class?
You can report safety problems with your 2024 MERCEDES-BENZ E-Class directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2024 MERCEDES-BENZ E-Class VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2024 MERCEDES-BENZ E-Class reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2024 MERCEDES-BENZ E-Class. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
Other Years - MERCEDES-BENZ E-Class Problems
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