2007 MERCEDES-BENZ E-Class Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
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434
Complaints Reported
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Complaints by Component
FUEL/PROPULSION SYSTEM
200 complaints
When I filled up gas and start the car, it has gas smell. seems like fuel is pooling on the left side on top of the fule filter module underneath the cushion. Searched the internet and found out it is a common problem on Mercedes.
Jan 18, 2025
My 2007 Mercedes-Benz E63 AMG, which has developed a fuel system defect resulting in a leak. This issue poses a significant safety risk, including the potential for fire and explosion, and is directly related to a known defect that Mercedes-Benz USA has previously acknowledged through an extended warranty campaign.Safety Risk: Fuel system leaks pose an imminent danger, including the potential for fire and explosion, to vehicle occupants and others on the road. Manufacturer Acknowledgment: The warranty extension campaign underscores Mercedes-Benz’s recognition of this defect as a manufacturing issue, Repeat Occurrence: Having experienced this defect in my previous 2005 E500 4MATIC and now my 2007 E63 AMG, it is evident this issue is systemic and not isolated.Ethical and Legal Responsibility: Safety defects do not have an expiration date. Mercedes-Benz has an obligation to address this issue regardless of warranty status.Mercedes-Benz USA recognized the severity of this defect by extending the warranty coverage to 15 years and unlimited mileage for “Covered Fuel Tank Components” in specific models, including the 2003–2009 E-Class (W211). I received a notice in 2015 outlining this warranty extension, which covered the fuel tank, fuel filter/sender, fuel pump, and all related gaskets, seals, and retention rings. Additionally, Mercedes-Benz USA formally notified the U.S. Department of Transportation's National Highway Traffic Safety Administration (NHTSA), specifically the Office of Defects Investigation (ODI), of this extended warranty campaign in 2014. While the ODI concluded that the nature of the leaks "does not appear to present an unreasonable risk to motor vehicle safety," I strongly disagree. Any defect involving fuel system leaks represents a substantial safety hazard, including the potential for fire, explosion, and environmental harm.
Nov 19, 2024
Noticed strong smell of diesel fuel by left rear tire, in several days a leak was under left tire, had fuel tank sending unit gasket replaced, no visible leaks but fumes are still present 1 year after repair. When repair was made all related parts were cleaned of residential fuel. Want to know if MB has dealt with splits or cracks in fuel tanks.
Jun 02, 2024
VIA REGULAR MAIL AND ONLINE SUBMISSION RE: VIN # [XXX] – Mercedes Benz 2007 E 63 Dear NHTSA – We would like to bring to your attention the failure of the Fort Lauderdale Mercedes Benz dealership to properly honor the repair and replacement of parts and labor covered under a recall for Fuel Tank Components for MODEL 211 (E-Class) years 2003-2009. A copy of the Recall notice which provided for an extension of the Recall thru 01/31/2021 is attached. Also attached please find a recent repair invoice for the respective repairs which should have been repaired under this recall. Mercedes Benz undertook a “partial” repair of the parts covered under this recall and at the time of that repair failed to properly repair all of the parts related to this issue/recall. Instead, they only replaced one fuel tank/fuel pump while the extended warranty coverage was in place and left the issue to materialize/manifest in the remaining fuel pump/tank despite the fact that conditions indicated it would likely fail in the near term at the time of the partial repair. Of further concern is the fact that an active Recall for the exact same item exists and remains active for later model years. Clearly, they have not fixed the cause of failure for this vital car part and continue to place drivers/owners at considerable risk. NHTSA – ODI It is incredulous to me, a 25+ year dedicated Mercedes Benz customer that an experienced dealership would attempt to evade responsibility for such a significant safety recall item. When this issue exists, the smell and fumes of petroleum/gas can be easily smelled from the exterior of the car. If you were to light a cigarette – you would likely cause the car to explode. When this issue existed, the interior cabin of the car would fill with petroleum/gas fumes again placing the driver at considerable risk. Please review the attached documentation and require Mercedes Benz to acknowledge that their half-hearted repair done during the recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 22, 2024
Recently my wife and I noticed a very strong fuel smell from cabin of this car. When I inspected and lifted the seat there was a puddle of fuel leaked over the sending unit. This is extremely dangerous and potentially deadly for my family especially with 2 young children who are always seating in back seat. Upon checking with Benzel Busch Mercedes dealer in Englewood New Jersey, they said they cannot fix my issue because my warranty has expired. I am now writing to you to help me as I feel this should strictly be a recall and Mercedes USA should be required to fix this leak free of charge. Please understand that out of pocket will be more than $8,000 for this repair and I do have the means to come up with that amount of money. Upon checking on internet there are many E class Mercedes Benz between years 2003-2009 that have this issue. Could you please help me resolve this matter especially this being an extremely dangerous situation. I can be contacted via email: [XXX] or phone: [XXX] . Thank You Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 04, 2024
+ 195 more complaints for this component
FUEL SYSTEM, GASOLINE
96 complaints
The contact owns a 2007 Mercedes-Benz E350. The contact stated that while refueling the vehicle, the vehicle emitted an abnormally strong gasoline odor inside and outside the vehicle. The vehicle was taken to the dealer and the contact was informed that the failure was related to an unknown NHTSA ID Number; however, the campaign had expired. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 77,000.
Nov 13, 2023
The contact owns a 2007 Mercedes-Benz E350. The contact stated that the vehicle leaked gasoline into the rear driver’s side seat causing a pool of gasoline under the seat. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was provided information of a possible manufacturer’s recall. The failure mileage was approximately 104,000.
Jul 08, 2021
2007 MERCEDES BENZ E350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR FUEL TANK COMPONENT REPAIRS. *LD *TR
Apr 11, 2018
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E550. WHILE FUELING THE TANK AT THE SERVICE STATION, FUEL SPILLED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL CONTAINER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 04/22/16*LJ THE CONSUMER STATED NO REPLACEMENT PART WAS PROVIDED.
Mar 02, 2016
MY CAR HAS A STRONG GASOLINE ODOR. THE DEALERSHIP SAID THE FUEL TANK IS LEAKING AND NEEDS TO BE REPLACED. THEY HAVE DENIED WARRANTY COVERAGE ON A LEAKING FUEL TANK. PLEASE REFERENCE NHTSA # EA13003. THIS PROBLEM HAS BEEN ACKNOWLEDGED AND A WARRANTY PROGRAM PUT IN PLACE BY MERCEDES BENZ TO AVOID A RECALL. NOW, THEY ARE DENYING WARRANTY COVERAGE. CAN YOUR INVESTIGATIVE TEAM OPEN THIS CASE UP AND HELP US- CONSUMERS. ON THE SURFACE, THIS APPEARS TO BE AN ETHICAL PROBLEM FOR MERCEDES BENZ. REPAIR COST $976.00 FOR A NEW FUEL TANK. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 13, 2015
+ 91 more complaints for this component
ENGINE
18 complaints
Vehicle began shaking on the highway. It was coming from under the front hood and was shaking the steering wheel. The check engine light came on. I pulled over and had it towed to the Mercedes repair shop. They said it was related to a bad balance shaft and that it was a systemic problem with the engine in certain Mercedes e350s. I was told I needed to replace the camshaft and it would cost $6,000!!! After some research, it looks like Mercedes agreed, back in 2015, to cover only certain of these Mercedes, but there was no recall. I could have been killed if I was rear ended.
Dec 23, 2023
2007 MERCEDES BENZ E 350. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT.
Sep 27, 2022
Engine code p0016 and p0017. Defective balance shaft and sprockets
May 21, 2022
The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked with the engine running, the contact heard a loud rattling sound coming from the engine compartment. The contact called an independent mechanic and was informed that the camshaft balancer was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 257,000.
Oct 08, 2021
CAM GEAR DETERIORATED
Jan 21, 2021
+ 13 more complaints for this component
POWER TRAIN
18 complaints
The contact owns a 2007 Mercedes-Benz E350. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated and with an abnormal sound coming from the gear shifter. The contact stated there was a failure with the transmission and the vehicle would not exceed 65 MPH. The transmission was replaced. The contact was unable to reach the manufacturer; however, several voicemails left for the manufacturer. The approximate failure mileage was 100,000.
Jun 27, 2022
THE ENGINE DIES SUDDENLY WHILE DRIVING. CAUSE UNKNOWN. CAR WILL RESTART WITHOUT TROUBLE, BUT THE SUDDENNESS OF THE PROBLEM IS REALLY STARTLING AND COULD BE VERY DANGEROUS ON THE FREEWAY OR ON A WINDING ROAD AT SPEED.
Oct 06, 2018
HIGHWAY DRIVING, CRUISE CONTROL SET. CRUISE CONTROL BEEPED, DISENGAGED. CAR CONTINUED TO DRIVE NORMALLY UNTIL I HAD TO STOP FOR A LIGHT. WHEN LIGHT CHANGED TO GREEN, THE CAR WOULD BARELY MOVE - HAD NO POWER, EVEN THOUGH THE RPMS SHOWED THE ENGINE RUNNING. FORTUNATELY, I WAS NEAR A GAS STATION AND WAS ABLE TO GET OFF THE ROAD. THIS COULD HAVE BEEN VERY HAZARDOUS HAD IT OCCURRED IN HEAVY TRAFFIC.... I PULLED OFF THE ROAD, RESTARTED THE CAR AND EVERYTHING SEEMED TO BE FINE. BUT THIS CAR BASICALLY LEFT ME SITTING IN THE MIDDLE OF THE ROAD AND COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE HAD BEEN APPROACHING ME FROM THE REAR, OR IT WAS IN THE INTERSECTION AT THE TIME.
Jul 24, 2018
IN 2011, I PURCHASED MY VEHICLE FROM A DEALERSHIP AS CERTIFIED/PREOWNED AT 46,717 MILES. REGULAR MAINTENANCE WAS KEPT UP AT THE DEALERSHIP. IN 2015 AT 74,563 MILES, I BROUGHT MY VEHICLE IN FOR 2 PROBLEMS: A CHECK ENGINE LIGHT HAD COME "ON" AND MY VEHICLE WAS EXPERIENCING VIBRATIONS FROM THE POWER TRAIN WHEN TURNING AND SHUDDERING WHEN MAKING SHARP TURNS AT LOW SPEEDS. THE CHECK ENGINE LIGHT WAS A RESULT OF A BALANCE SHAFT ENGINE PROBLEM WHICH WAS, AT THE TIME, IN A CLASS ACTION SUIT REGARDING THIS PROBLEM FOR THESE VEHICLES. THE MANUFACTURER AGREED TO PAY A PORTION OF MY REPAIR FOR THE BALANCE SHAFT ISSUE. THE SECOND PROBLEM TURNED OUT TO BE A TRANSFER CASE ISSUE. THE DEALERSHIP STATED I HAD A BAD TRANSFER CASE AND THEY RECOMMENDED I HAVE THE TRANSFER CASE REPLACED. AT THE TIME, I COULD ONLY BUDGET MYSELF FOR THE BALANCE SHAFT REPAIR AND 4 NEW TIRES. THE TRANSFER CASE OIL WAS CHANGED WHICH SLIGHTLY IMPROVED THE VIBRATION/SHUDDERING ISSUE. I CURRENTLY STILL HAVE THIS ISSUE MORE SEVERELY AND REQUIRE THE TRANSFER CASE BE REPLACED. MY VEHICLE'S TRANSFER CASE OIL WAS CHANGED AT 30K MILES BY THE PREVIOUS OWNER. THROUGH RESEARCH, I HAVE DISCOVERED THAT IN JANUARY 2009, A MANUFACTURER BULLETIN CAME OUT THAT SPECIFIED MY VEHICLES VIN NUMBER WAS INCLUDED IN THE STATED PROBLEMS WITH THE TRANSFER CASE. THEY HAD INSTALLED DEFECTIVE TRANSFER CASES AT PRODUCTION IN 2007 AND SHOULD REMEDY THIS! I HAVE SPOKEN TO THE MANUFACTURER AND THEY WILL ONLY PAY 25% OF MY PARTS FOR THIS REPAIR WHICH LEAVES ME WITH A $3200 BILL FOR A PROBLEM THEY KNEW ABOUT. ON MANY OCCASIONS, WHILE WAITING FOR MY VEHICLE TO HAVE MAINTENANCE COMPLETED, I OVER HEARD SERVICE REPRESENTATIVES SPEAKING TO OTHER CUSTOMERS BY PHONE OR IN PERSON. THE SERVICE REPS INDICATED IN MANY INSTANCES THAT THE PROBLEM THE CUSTOMER WAS HAVING WITH THEIR VEHICLE WAS DUE TO THE TRANSFER CASE. THESE TRANSFER CASES SHOULD BE RECALLED!
Nov 20, 2017
TRANSMISSION VIOLENTLY DOWNSHIFT SEVERAL GEARS WITHOUT WARNING .THIS CAUSES SKIDDING, THROWING OCCUPANTS VIOLENTLY TOWARD THE WIND SHIELD THIS HAPPENS WHEN AUTO IS IN DRIVE WITH SPEEDS BETWEEN 40-45 MPH. THIS UNEXPECTED LURCHING CAUSES LOSS OF CONTROL ON WET AND DRY PAVEMENT. THIS DEFECT HAS BEEN REPORTED TO MERCEDES BENZ WITH NO CORRECTIVE ACTION OFFERED.
Nov 14, 2017
+ 13 more complaints for this component
SUSPENSION
8 complaints
The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked in the garage and turned off, the entire rear end of the vehicle inadvertently lowered to the ground. The contact stated that the failure was related to NHTSA Campaign Number: 12V264000 (Suspension) however, the vehicle was not included in the recall. The vehicle had not been diagnosed or repaired. The manufacturer and the dealer were not made aware of the failure. The approximate failure mileage was 140,000. The consumer stated the rear air suspension is functioning as designed. Upon restarting the vehicle the air compressor was recharged.
Jun 16, 2022
I WISH TO REPORT AN ISSUE WITH THE AIR-MATIC SUSPENSION ON MY 2007 MERCEDES BENZ E550. I HAD THE AIR STRUTS REPLACED A FEW YEARS AGO WITH MERCEDES BENZ PARTS AT THE DEALERSHIP AND HAVE DRIVEN APPROXIMATELY 16,000 MILES SINCE REPLACEMENT WITHOUT ACCIDENT. THE CAR HAS 36,000 MILES CURRENTLY AND IS DRIVEN EXCLUSIVELY IN TOWN, ON PAVED ROADS, AND GARAGED AT HOME. ON SEPTEMBER 25, 2018 THE STRUT ON THE FRONT LEFT (DRIVER SIDE) CATASTROPHICALLY FAILED CAUSING THE CAR TO PULL HARD TO THE RIGHT AS THE FRONT LEFT DROPPED VIOLENTLY. I HAVE CONTACTED MERCEDES BENZ USA TO REPORT THIS ISSUE FOR THEIR INVESTIGATION. MY CURRENT INFORMATION IS THE STRUT EXPERIENCED AN INTERNAL FAILURE AS REPORTED BY THE MECHANIC, BUT WOULD NEED FURTHER INVESTIGATION TO DETERMINE EXACT ROOT CAUSE. MY CONCERN IS THAT THIS PART FAILED SUDDENLY WITHOUT WARNING AND IF I WERE NOT TRAVELING AT A LOW RATE OF SPEED (APPROXIMATELY 30 MPH), THE OUTCOME COULD HAVE BEEN FAR WORSE. I FEEL THAT GIVEN THE LOW MILES, NEWNESS OF THE PART, AND SUDDEN FAILURE, THIS COULD BE AN INDICATION OF A MORE SERIOUS ISSUE WITH MANUFACTURE OF THIS COMPONENT AND SHOULD BE FURTHER INVESTIGATED.
Sep 27, 2018
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHEN THE VEHICLE WAS PARKED FOR ANY LENGTH OF TIME, THE REAR PASSENGER SIDE WAS LOW AND A "TOO LOW" EMERGENCY INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT DETERMINED TO BE PART INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V264000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Jan 20, 2017
MERCEDES RECALLED 100% OF E350 WAGON DUE TO A FAULTY SIGNAL WHICH COULD RESULT IN AN UNSAFE SUSPENSION SYSTEM. MY MECHANIC TODAY VERIFIED THIS SIGNAL FAILURE WHILE TRYING TO DIAGNOSE A STIFF UNFORGIVING SUSPENSION IN THE REAR AXEL. MY CALLS TO BOTH MERCEDES AND NHTSA SHOW NO OPEN RECALL. MERCEDES SAYS IT HAD NOT BEEN PREVIOUSLY FIXED. PLEASE INCLUDE MY VEHICLE IN THE 100% TO WHICH IT BELONGS AND RECALL IT. IT'S REALLY DUBIOUS WHEN CONSUMER HAS TO DO SO MUCH RESEARCH AND LEG WORK I WAS ABOUT TO SPEND THOUSANDS OF DOLLARS UNJUSTIFIABLE!! RECALL WAS ON ALL WAGONS 2007-2009 MINE IS A 2007 WAGON WITH THE EXACT PROBLEM IDENTIFIED IN THE RECALL. WHAT AM I MISSING HERE? PLEASE CONTACT ME ASAP. I DRIVE CHILDREN TO SCHOOL DAILY ON THE FREEWAY IN THIS MY ONLY CAR. THANK YOU! *TR
Oct 11, 2016
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING OVER BUMPS, THE VEHICLE VEERED TO THE LEFT OR RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 120,000.
May 05, 2015
+ 3 more complaints for this component
TIRES
7 complaints
TIRE IS OUT OF ROUND. BRAND IS RADAR 245/40/18. ASKED SEARS AND RADAR FOR HELP REGARDING MY SAFETY AND HAVE BEEN IGNORED MORE THEN ONCE. AS I SEE IT THEY ARE IN COLLUSION TO PROTECT THEMSELVES FROM ANY LEGAL IMPLICATIONS. PLEASE NOT THE TIRE IN QUESTION IS A VERENTI R6 SOLD BY SEARS WHICH IS NOT ON YOUR DROP DOWN
Oct 21, 2016
TIRE EXHIBITS CHOPPINESS. WHILE OPERATING VEHICLE STEERING WHEEL ROCKS. CAR DEALER SAID IT IS A SIGN OF A CHEAP TIRE. HE SUGGESTED REPLACING IT WITH A BETTER TIRE. *TR
May 07, 2014
2007 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES ON VEHICLE. *SMD THE CONSUMER STATED THE FRONT TIRES WERE REPLACED ON DECEMBER 1, 2011. HE FOUND AN AIR BUBBLE ON ONE OF THE TIRES ON APRIL 16, 2013. THE CONSUMER STATED THE REPAIR SHOP FILED A CLAIM WITH THE MANUFACTURER, BECAUSE THE TIRE WAS STILL UNDER WARRANTY. HOWEVER, THEY DID SO WITHOUT SPECIFYING THE TRUE REASON FOR THE CLAIM, WHICH WAS AN AIR BUBBLE. THE CLAIM WAS NOT FOR WEAR AND TEAR, AS INDICATED ON THE INVOICE. THE CONSUMER IS SEEKING REIMBURSEMENT, DUE TO THE TIRE BEING DEFECTIVE.
Jul 25, 2013
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE DRIVER SIDE REAR TIRE BLEW, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND REPLACED THE FAILED TIRE WITH THE SPARE. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE WARRANTY WAS EXPIRED DUE TO THE MILEAGE OF THE TIRE BEING OVER 12,000. THE CONTACT STATED THAT THE OTHER TIRES HAVE CAUSED PROBLEMS IN THE PAST AS WELL. THE FAILURE MILEAGE WAS 48,778
Feb 16, 2012
CONTINENTAL PRO 245/40 R18 93V KEEP BLOWING OUT ON ME 5TH TIRE IN LESS THEN 2 YEARS. *TR
Oct 19, 2010
+ 2 more complaints for this component
ELECTRICAL SYSTEM
6 complaints
I HAVE 2007 E350 CLASS 4-MATIC SPORT PACKAGE, THE PANORAMIC SUNROOF DOES NOT OPEN AND WHEN I PUSH BOTTOM TO OPEN THE MOTOR SOUND LIKE IS GRINDING THE CAR HAS ONLY 75000 MILES ON IT AND THE DEALER DOES NOT WARRANTY IT. THE COST TO HAVE REPAIRED AT MERCEDE DEALERSHIP IS $1500.
Jul 27, 2020
ON THE NTIGH OF APRIL 15, 2019, WHILE DRIVING ON A STREET IN ORLANDO, FL, THE WARNING THAT THE DRIVER SIDE LOW BEAM WAS OUT CAME ON. I REPLACED THE BULB THE NEXT DAY BUT THE NEW BULB LASTED ABOUT 20 MINUTES AND THE WARNING CAME ON AGAIN. THINKING I HAD A BAD BULB, ON APRIL 17, 2019, I WENT IN AGAIN TO REPLACE IT. THIS TIME I NOTICED A GOOD QUANTITY OF FRAGMENTS OF DRIED UP WIRE INSULATION INSIDE HEADLIGHT HOUSING AND NOTICED THAT THE 3 WIRES LEADING TO THE BULB WERE BARE. THE WIRES ARE SHORTING OUT, THE NEW BULB DID NOT LAST. I DID A BRIEF INTERNET SEARCH AND CONCLUDED THAT THIS IS A COMMON SAFETY PROBLEM WITH THE E350 AND MERCEDES IS AWARE OF IT. THE WIRING INSULATION IS NOT SUITED FOR THE JOB; IT IS FAILING; IT COULD CAUSE A FIRE OR A CRASH IF BOTH HEADLIGHTS GO OUT AT ONCE! THEREFORE I AM REPORTING THIS ISSUE AND EXPECT TO SEE MERCEDES STEPPING UP AND TAKING OWNERSHIP OF THIS PROBLEM.
Apr 21, 2019
THE INSULATION ON THE WIRING HARNESSES FOR THE HEADLIGHTS HAS COMPLETELY DISINTEGRATED AND IS SITTING IN A PILE OF BITS ON THE BOTTOM OF THE HEADLIGHT ASSEMBLY, LITERALLY LEAVING COMPLETELY BARE WIRES LEADING UP TO THE HEADLAMP SOCKETS. IF THESE WIRES WERE TO TOUCH AND SHORT OUT IT COULD RESULT IN COMPLETE LOSS OF HEADLIGHTS AT NIGHT AT HIGHWAY SPEED. THIS DEFECT WAS DISCOVERED WHEN ATTEMPTING TO REPLACE A BURNED OUT LOW BEAM HEADLIGHT BULB. OTHER SUCH WIRING IN THE VEHICLE MIGHT ALSO HAVE DETERIORATED OR DISINTEGRATED BUT NOT YET BEEN DISCOVERED, WITH ATTENDANT RISKS OF DAMAGE TO OTHER EXTREMELY EXPENSIVE PARTS OF THE ELECTRICAL SYSTEM, OR RISK OF FIRE OR CATASTROPHIC FAILURE OF THE VEHICLE WHILE OPERATING AT HIGHWAY SPEEDS.
Mar 22, 2017
THE WARNING LIGHT SAYING MY LOW BEAM BULB IS BLOWED. THE CAR WAS STATIONARY AT MOMENT. I HAD THE BULB REPLACED AND IT STILL DID NOT WORK. SO MECHANIC CHECKED AND SAW PIECES OF WIRE WITHIN THE HEADLIGHT CASING. ELECTRICAL WIRING TO MY HEADLIGHTS IS DISINTEGRATED. SO I ASSUME; THE COMPLETE WIRING THROUGHOUT THE ENGINE IS DISINTEGRATED. SO I BEGIN SEARCHING ONLINE AND READ THE ISSUE WITH MERCEDES USING FAULTY WIRING. THEREFORE; I AM REPORTING THE ISSUE AND WANT SOME TYPE OF SOLUTION.
Sep 15, 2016
I WAS DRIVING HOME FROM WORK ON A FREEWAY TRAVELING AT ABOUT 65MPH. ALL OF SUDDEN, MY CAR STARTING TO SLOW AND DECELERATED WHICH I PULLED MY EHICLE OVER TO THE EMERGENCY LANE WHERE IT STALLED. THE CAR WOULDN'T START AFTER THAT AND I CAN SMELL THE BURNING FROM THE UNDER THE HOOD. I GOT IT TOWED TO A MERCEDES SPECIALIST SHOP. THE SHOP REPORTED THAT THERE WAS A FIRE INSIDE THE AIR INTAKE MANIFOLD THAT CAUSED DAMAGE TO OTHER COMPONENTS AS WELL WHICH WAS VERY UNUSUAL. THIS MANIFOLD COMPONENT WAS ALL BURNED AND MELTED INSIDE INCLUDING OTHER SURROUNDING COMPONENTS. I CONSULTED WITH THE MERCEDES DEALERSHIP WHICH THEY STATED THIS NEVER HAPPEN TO ANY MERCEDES MODELS SO I THINK THIS IS A DEFECT AND A SAFETY HAZARD. THIS IS ONLY A 5 YEAR OLD CERTIFIED PRE-OWNED PURCHASE MADE FROM THE DEALER 3 YEARS AGO WHEN VEHICLE HAD ONLY 38,000 MILES ON IT. UNFORTUNATELY, MY WARRANTLY JUST EXPIRED 5 MONTHS AGO. AT THIS POINT, THE DAMAGE SO FAR EXCEEDED $4,000 TO REPAIR AND THE DEALERSHIP WON'T DO OFFER ANY GOODWILL REPAIR ON IT. LUCKILY FOR ME I WAS NOT INJURE FROM THIS INCIDENT BUT IT MAY NOT BE SO LUCKY IF IT HAPPEN TO SOMEONE ELSE. *TR
May 25, 2012
+ 1 more complaint for this component
SEATS
6 complaints
I TURNED ON THE HEATED SEATS IN MY CAR AND A STRANGE BURNING SMELL FILLED THE CAR. I IMMEDIATELY TURNED THEM OFF. WHEN I GOT HOME AND TOOK MY COAT OFF THERE WAS A LARGE BURN WHOLE ON THE BACK OF MY COAT. I WENT AND CHECKED THE SEATS AND THERE WAS A LARGE WHOLE BURNED THRU THE SEAT IN THE SAME AREA AS MY COAT WAS.I WAS IN MOTION WHEN THIS HAPPENED
Jan 08, 2016
TL* THE CONTACT OWNS A 2007 MERCEDES- BENZ E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER'S SEAT CAUGHT FIRE AND A HOLD WAS BURNED IN THE SEAT. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR
Jun 27, 2013
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THE DRIVERS SEAT EMITTED A BURNING ODOR, AND THE CONTACT NOTICED THAT IT HAD A HOLE IN IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE CONTACT STATED THE FAILURE WAS CAUSED BY DEFECTIVE WIRES. THE CONTACT SUSTAINED A BURN ON THE LEFT LEG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,160.
Feb 14, 2012
DRIVING 25-30 MPH AND SMOKE STARTED PORING OUT FROM UNDER THE DRIVERS SEAT AFTER TURNING ON THE SEAT HEATER AND A SMALL BURN HOLE APPEARED ON THE LEFT SIDE OF THE UPPER SEAT BACK. MAJOR SAFETY ISSUE SINCE THE CABIN OF THE VEHICLE FILLED WITH SMOKE. TOOK THE CAR TO THE DEALER WHERE THEY HAD TO ORDER A NEW SEAT BACK AND WOULD NOT COVER THE REPAIRS. *TT
Sep 27, 2011
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED WHILE DRIVING 25 MPH BURNING FUMES WERE EMITTED INTO THE VEHICLE. ONCE HE STOPPED THE VEHICLE, HE REALIZED THAT THE DRIVERS SEAT HEATER MALFUNCTIONED AND BURNED A HOLE THROUGH THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,000. UPDATED 09/15/11*LJ UPDATED 2/23/12 *CN
Aug 15, 2011
+ 1 more complaint for this component
POWER TRAIN,ENGINE
5 complaints
AT ABOUT 87,000 MILES, THE CAR IS ESSENTIALLY USELESS BECAUSE OF A KNOWN DEFECT. THE BALANCE SHAFT, ENGINE INTAKE MANIFOLD AND TRANSMISSION CONDUCTOR PLATE NEED TO BE REPLACED. MERCEDES WILL NOT TAKE RESPONSIBILITY EVEN THOUGH THERE WAS A CLASS ACTION LAWSUIT.
Mar 25, 2019
WHILE DRIVING ON FREEWAY, ENGINE SUDDENLY REVVED HIGH AND ALMOST RED-LINED ON RPM GAUGE. EXITED FREEWAY AND RPM (WHILE LOWERED) WAS STILL HIGH. A 3RD PARTY MECHANIC DIAGNOSED TRANSMISSION VALVE BODY FAILURE AND ADVISED ON REPLACEMENT. THIS MUST BE A A KNOWN ISSUE BECAUSE MECHANIC ASKED THAT IN ORDER TO REPLACE THE PART A VALID PERSONAL ID MUST BE RECORDED AS PART OF THE PARTS REPLACEMENT PER MERCEDES.
Jun 26, 2018
THE FRONT INNER TIRES GET CUPPING OVER THE TIME, I HAVE TO REPLACE THEM EVERY 10,000 MILES. ALL THE SUSPENSION PARTS ARE NEW PUT STILL THE PROBLEM GOING ON. IT IS A MANUFACTURING PROBLEM WITH THE HEAVY ENGINE GET THE LOAD ON THE POWER TRAIN AND WITH THE TIME IT LOSING AND MAKE THE TIRES CUPPING FROM THE INNER SIDE.
Jun 19, 2015
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E230. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO SHIFT FROM FIRST GEAR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Oct 27, 2014
CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO THE LOCAL DEALER AND THEY FOUND CODES 1200, 1208, P0016 AND P0017. WORN BALANCE SHAFT SPROCKET. DOING RESEARCH ONLINE TURNS OUT THERE ARE HUNDREDS AND HUNDREDS OF AFFECTED MB CUSTOMERS. MERCEDES KNEW OF THIS PROBLEM AS EARLY AS 2007 BUT HAS NOT PUBLICLY ADDRESSED THIS ISSUE OR ISSUED A RECALL. THE BILL TO FIX THIS ISSUE IS OVER $4,000, SOME PEOPLE REPORT THE DEALER QUOTING THEM OVER $10,000. MY PRICE TO FIX THIS IS $5,995. MY COMPLAINT IS THAT THIS IS A KNOWN ISSUE BY MERCEDES. KNOWINGLY THEY INSTALLED, AND KEPT INSTALLING, PARTS THAT WEAR OUT PREMATURELY LEAVING CUSTOMERS WITH AN UNFAIRLY LARGE BILL TO CORRECT THEIR MISTAKE. *TR
Jul 01, 2014
UNKNOWN OR OTHER
4 complaints
The sunroof seems like it has gone off the track . I am not sure it's locked in and worried it will fly open and fly off the roof of the car
Apr 20, 2025
ON WEDESDAY, AUGUST 14, 2019 AT 11:50 AM, THE SUNROOF SPONTANEOUSLY AND EXPLOSIVELY SHATTERED WHILE DRIVING STRAIGHT AT ABOUT 40 MPH ON A SMOOTH COUNTY ROAD NEAR OLDWICK, NJ. THERE WAS NO EVIDENCE OF IMPACT BY ANY PROJECTILE AND THERE WERE NO TREES OR BUILDINGS ALONG THE ROAD. THE OUTSIDE TEMPERATURE WAS ABOUT 80 DEGREES F. THE SUNROOF WAS TILTED OPEN AT TIME AND HAD BEEN IN THAT POSITION SINCE THE DRIVE STARTED ABOUT 10 MINUTES EARLIER. SHARDS OF GLASS FELL INTO THE CAR INTERIOR AND ONTO ME (THE DRIVER), PRESENTING A DANGER OF PERSONAL INJURY AND LOSS OF CONTROL OF THE VEHICLE.
Aug 17, 2019
TALARA RECALL. PURCHASED THIS VEHICLE ABOUT 4 MONTHS AGO, AND NOW HAVING PROBLEMS WITH IT. THE ENGINE STALLS WHEN DRIVING AND CHECK ENGINE LIGHT COMES ON. VEHICLE STAYS IN FIRST GEAR AND DOESN'T GO TO 2ND. ONLY THE RPM
Jan 31, 2018
FROM THE TIME IT WAS ONLY 1 YEAR OLD, THE CLIMATE CONTROL SYSTEM BEGAN REPEATEDLY TO FAIL. SOME OF THE REPAIRS DONE UNDER WARRANTY, BUT WE HAVE NOW SPENT OVER $3,400.00 ON NEW A/C COMPRESSORS (TWICE), THE EVAPORATOR (ALSO TWICE) AND VARIOUS AND SUNDRY LEAK DETECTIONS AND RECHARGES. FAILURES HAVE OCCURRED ON START-UP AS WELL AS AT HIGHWAY SPEEDS. I HAVE READ THROUGH THIS MODEL'S DEFECT RECORDS AND FOUND LITTLE IF ANY MENTION OF THE CLIMATE CONTROL. PERHAPS PART OF THE REASON MAY BE THAT THE A/C SYSTEM ISN'T INCLUDED AMONG THE CHOICES IN THE COMPLAINTS LIST. THEN AGAIN, THE ISSUE MAY BE UNIQUE TO MY SPECIFIC VEHICLE. IN ANY CASE, I WANTED IT ON RECORD AS A RECURRENT ISSUE. PERHAPS THE CLIMATE CONTROL, AND ITS IMPACT ON VISIBILITY AND THEREFORE SAFETY, SHOULD BE ADDED TO THE LIST OF OPTIONS.
Apr 26, 2016
VISIBILITY
4 complaints
The contact owns a 2007 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility); and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted and referred the contact to the NHSTA Hotline for assistance.
Feb 03, 2025
The contact owns a 2007 Mercedes-Benz E350. The contact stated while driving at various speeds, the sunroof detached from the vehicle and was manually reattached to the vehicle. The contact had experienced the failure several times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V954000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 138,000.
Jun 29, 2023
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED WHILE SEATED IN THE VEHICLE THE SUNROOF BUTTON WAS PRESSED TO OPEN THE SUNROOF HOWEVER THE SUNROOF COLLAPSED INWARDS. THE CONTACT TOOK THE VEHICLE TO (MERCEDES-BENZ OF SOUTH MISSISSIPPI,11619 BOBBY ELEUTERIUS BLVD, D'IBERVILLE, MS 39540) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,941.
Feb 19, 2020
WHEN POSITIONING THE SUNROOF SWITCH TO CLOSE, THE ROOF RETRACTED ABOUT 75% OF THE WAY AND THEN OPENED ALL THE WAY ONCE AGAIN. HITTING THE SWITCH AGAIN TO CLOSE IT CAUSED THE ROOF TO GO BACK AND FORTH, WHILE NOT CLOSING AT ALL. AFTER ~1 MINUTE OR SO IT FINALLY CLOSED. *TR
Oct 17, 2009
WHEELS
4 complaints
THE PROTECTIVE LACQUER FINISH HAS FAILED CAUSING WHEEL CORROSION AND RUST FROM THE INSIDE OUT STARTING AROUND THE WHEEL HUBS. THIS CORROSION IS LIKE A METAL CANCER THAT IS STARTING TO DETERIORATE THE PROPERTIES OF THE METALS AND ALLOYS. THIS IS A HIGH PERFORMANCE VEHICLE WITH HIGH PERFORMANCE WHEELS. THIS MFG DEFECT POSES SERIOUS SAFETY CONCERNS AND IS A PRODUCT LIABILITY THAT DAIMLER NORTH AMERICA CORPORATION DBA MERCEDES BENZ USA'S HAS KNOWN ABOUT BUT YET HAS DONE NOTHING. THIS DEFECT HAS AFFECTED SEVERAL OTHER MERCEDES BENZ VEHICLES OF THE AMG PERFORMANCE LINE. OTHER MODELS INCLUDE SLK 55 AND SLK 350 FROM 2000-2009. IN ADDITION TO RUST AND CORROSION FORMING FROM THE INSIDE OUT ON SOME WHEELS, THE BOLTS THAT HOLD THE WHEELS TO THE HUB ASSEMBLY TEND TO RUST AS WELL FURTHERING THIS SAFETY ISSUE. NOTE: VEHICLE IS USUALLY PARKED AND COVERED IN A CLIMATICALLY CONTROLLED GARAGE WHICH IS NOT EXPOSED TO THE USUAL ELEMENTS OF NATURE.
Oct 30, 2015
AFTER NORMAL DRIVING, A SLIGHT SHAKE OCCURRED AROUND 80,000 MILES. I TOOK IT INTO THE SHOP AND THEY REPORTED 4 BENT RIMS (2 BEING DANGEROUSLY BAD). I HAD THE WHEELS STRAIGHTENED, AND I FOUND OUT THE PREVIOUS OWNER HAD ONE WHEEL WELDED, SO THIS ISSUE WAS PRESENT BEFORE I BOUGHT THE CAR. WHILE DOING RESEARCH ONLINE, THERE ARE HUNDREDS OF WHEEL COMPLAINTS, PARTICULARLY ON THE E-CLASS. BECAUSE THERE ARE SO MANY VARIATIONS OF THE MODEL, I BELIEVE THAT NHTSA IS OVERLOOKING THE ISSUE BECAUSE OF THE WAY COMPLAINTS ARE ENTERED BY EXACT MODEL (EVEN THOUGH THE WHEELS THEY USE IS THE SAME ACROSS). *TR
Dec 05, 2012
4 BENT WHEELS WITH NO MAJOR ACCIDENT OR POT HOLE RUN OVER. COST A LOT TO FIX, PUT WEAR ON MY TIRES. SHOULD NOT HAVE SUCH WEAK WHEELS ON A CAR. ALL OF THEM WERE BENT. *TR
Aug 19, 2012
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING 50 MPH, THE CONTACT FELT AN UNUSUAL VIBRATION IN THE WHEELS. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT ALL FOUR WHEELS WERE BENT AT THE INSIDE RIM DUE TO DRIVING OVER POTHOLES AND RAILROAD TRACKS. ALL FOUR WHEELS AND RIMS NEEDED TO BE REPLACED. THE MANUFACTURER REFUSED TO ASSIST WITH ANY REPAIRS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 14,000 AND FAILURE MILEAGE WAS 12,789. UPDATED 04/23/08. *LJ
Mar 28, 2008
ELECTRICAL SYSTEM,SEATS
4 complaints
APPROXIMATE 7 OR 8 MINUTES AFTER CUTTING ON DRIVERS SEAT HEATER. I SMELL SOMETHING BURNING. STOPPED VEHICLE WHEN I NOTICE SMOKE, CUT THE CAR OFF. THE LEFT SIDE OF SEAT BACK WAS SMOLDERING. HOLE BURNT THROUGH SIZE OF DIME. ALSO BURNED HOLE IN MY LEATHER JACKET I WAS WEARING. *TR
Oct 21, 2014
MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR
Jul 21, 2013
I WAS USING THE WARMING SEATS AND HAD PULLED UP TO THE POST OFFICE TO DROP A LETTER IN THE BOX. THE LETTER HAD FALLEN TO THE GROUND. I GOT OUT AND PLACED THE LETTER IN THE BOX. I GOT BACK IN THE CAR AND PULLED UP TO KEEP FROM HOLDING UP TRAFFIC WHILE I HAD REPLACED MY SEAT BELT. A SUV HAD CROSSED MY PATH WHEN I SMELLED SOMETHING BURNING. I ASSUMED IT WAS EXHAUST FROM THE SUV. I WAS ABOUT TO PULL OFF THE PARKING LOT WHEN I NOTICED THICK WHITE SMOKING COMING FROM MY SEAT. I IMMEDIATELY TURNED OFF THE SEAT WARMER. THE SMOKE DISSIPATED AFTERWARDS.I CONTINUED TO DRIVE THE CAR ABOUT 1/2MILE TO THE GROCERY STORE. I GOT OUT AND NOTICED A BURN ON SEAT. *TR
Jan 19, 2013
TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *TR
Oct 25, 2010
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350W. THE CONTACT NOTICED A STRONG FUEL ODOR AND A FUEL LEAK WHILE PLACING FUEL INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTOCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92600) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE UNLIMITED MILEAGE EXTENDED WARRANTY FOR FUEL LEAKS. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 162,000. *TR *TR
Mar 11, 2019
I REPORTED TO MY INDEPENDENT MECHANIC A STRONG FUEL SMELL WHEN FILLING THE VEHICLE FULL AND PARKING IT. UPON FURTHER INVESTIGATION, MY MECHANIC DISCOVERED A FUEL LEAK FROM THE DRIVERS SIDE OF THE TANK ONTO THE LEFT EXHAUST WHICH OF COURSE CAN CREATE A FIRE HAZARD. I IMMEDIATELY CONTACTED MY LOCAL MB DEALERSHIP AND SPENT DAYS TRYING TO GET IN TOUCH WITH THE SERVICE MANAGER. FINALLY AFTER CONTACTING THE MB CENTRAL REGION OFFICE, I LEFT A VM AND WAS CONTACTED BY THE SERVICE MANAGER I HAD BEEN TRYING TO GET IN TOUCH WITH. AS OF TODAY 4/8/13, I TOOK THE VEHICLE IN FOR INSPECTION. THEY TOLD ME THAT THE DRIVERS SIDE FUEL SENDING UNIT/PUMP IS LEAKING AND WOULD NEED TO BE REPLACED. I ASKED IF THE CAR WAS SAFE TO DRIVE, THEY REPLIED NO, BUT HAPPILY SENT ME ON MY WAY ANYHOW. THIS PROBLEM LINES UP WITH EVERY OTHER COMPLAINT ABOUT THE MY03-09 W211'S THAT EXHIBIT THIS PROBLEM. I HAVE NOT HAD THE FUEL LEAKING TO THE GROUND AND POOLING UP, BUT THE DEALERSHIP HAS CONFIRMED THAT THE SENDING UNIT IS INDEED LEAKING AND POOLING UP IN THE DEPRESSION WHERE THE SENDING UNIT ATTACHES TO THE TANK, WHICH IS NOW LEAKING ONTO MY DRIVERS SIDE EXHAUST, THUS CREATING POTENTIAL FOR A FIRE HAZARD. NHTSA ACTION NUMBER: EA13003. *TR
Apr 08, 2013
NHTSA ACTION# PE12001 STRONG FUEL/GASOLINE ODOR SMELL COMING FROM THE DRIVERS SIDE REAR WHEEL AREA. FUEL TANK IS FILLED TO FULL (AFTER IT "CLICKS" OFF) AND THIS IS WHEN THE ODOR IS MOST PREVALENT. THE E350 IS PARKED IN A SINGLE, DETACHED HOUSE'S 2-CAR GARAGE. FUEL/GASOLINE SMELL IS PARTICULARLY STRONG IN THE ENCLOSED 2-CAR GARAGE. I AM AFRAID THE THESE VAPORS WILL IGNITE WHEN IN AN ENCLOSED SPACE WITH THE FURNACE IN THE SHARING THE SAME SPACE (BEING THAT IT IS WINTER TIME NOW AND THE FURNACE IS NOW KICKING ON TO HEAT MY HOUSE). *TR
Dec 22, 2012
ENGINE AND ENGINE COOLING
3 complaints
MY CHECK ENGINE LIKE CAME ON AND I TOOK THE CAR TO THE DEALERSHIP TO TROUBLE SHOOT THE PROBLEM. I WAS TOLD THAT THE "BALANCE SHAFT GEAR" NEEDED TO BE REPLACED AND THAT IT WOULD COST $5,500 MINIMUM. I HAVE SINCE THEN LEARNED THAT THIS IS A DEFECTIVE PART THAT HAS EFFECTED LITERALLY THOUSANDS OF M272 ENGINES THAT MERCEDES BENZ KNOWINGLY USED EVEN AFTER LEARNING THAT THE METAL COMPONENTS OF THIS VERY IMPORTANT PART OF THE CARS ENGINE WOULD NOT LAST. THE PART TYPICALLY FAILS AFTER THE MANUFACTURER'S WARRANTY AND THEREFORE IS NOT COVERED BY THE DEALERSHIP OR MERCEDES BENZ. A CLASS ACTION SUIT WAS FILED IN 2011 AND THE JUDGE IN THE CASE FAILED TO RULE IN FAVOR OF THE CONSUMER. I HAVE READ WHERE WHEN THIS DEFECTIVE PART FAILS IT CAN CERTAINLY CAUSE A DANGEROUS SITUATION FOR PASSENGERS IN THE AUTOMOBILE. MANY OWNERS HAVE DESCRIBED THE FAILURE OF THIS PART AS FAILING WHILE DRIVING AT HIGHWAY SPEEDS WHEN THE ENGINE AND STEERING ARE SEVERELY AFFECTED.
Jun 25, 2013
2007 MERCEDES-BENZ E320. CONSUMER STATES PROBLEM WITH VEHICLE ENGINE *TGW THE CONSUMER STATED THE VEHICLE SUDDENLY STOPPED IN THE MIDDLE OF TRAFFIC, WITH ABSOLUTELY NO WARNING. THE VEHICLE WAS TOWED TO THE DEALER. AFTER THREE DAYS, THE DEALER FINALLY CALLED THE CONSUMER AND INFORMED HIM THE TURBO CAME APART AND FLEW INTO THE ENGINE. THE CONSUMER WAS INFORMED THE ENGINE WOULD HAVE TO BE REBUILT AT A COST OF $13,000. *JB
Aug 20, 2010
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT HIS VEHICLE HAS STALLED AT LEAST FOUR TO FIVE TIMES. WHILE DRIVING 75 MPH, THE VEHICLE WILL SHUT OFF AND THEN RESTART TEN MINUTES LATER. DURING THE FAILURE, THE STEERING WHEEL LOCKS UP AND THE TURN SIGNAL DOES NOT WORK. A VALID VIN WAS UNKNOWN. THE CURRENT MILEAGE IS 4,090 AND FAILURE MILEAGE WAS 3,800.
Jun 14, 2007
VISIBILITY/WIPER
2 complaints
sunroof
Dec 12, 2025
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO OPEN THE SUNROOF, ONE SIDE OF THE SUNROOF WITH A FRACTURED SEAL CAVED IN. THE CONTACT STATED THAT THE GLASS WAS NOT CRACKED. THE CONTACT PERFORMED A VIN SEARCH AND BECAME AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). NEW COUNTRY MERCEDES-BENZ LOCATED AT 1 WESTON ST, HARTFORD, CT 06120, 860-278-2000, WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 20, 2020
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
CAR SMELLS LIKE GAS INSIDE AND OUT UNTIL ABOUT HALF A TANK AFTER REVIEWING MERCEDES BENZ FORMS IN THE BENZ WORLD WEBSITE IT IS A VERY COMMON PROBLEM WITH THE E500 AND E550 IN THE YEARS BETWEEN 2005 AND 2008 VEHICLES THERE ARE NUMEROUS COMPLAINTS ABOUT IT AND NOT SURE WHEN IT STARTED I'VE JUST RECENTLY PURCHASED THE VEHICLE BUT THE PREVIOUS OWNER PREVIOUS OWNER MENTIONED IT TO ME AS WELL I DIDN'T THANK TO MUCH ABOUT IT TILL THE SMELL HAS GOTTEN SO BAD THAT THE WINDOWS HAVE TO BE ROLLED DOWN TO BE ABLE TO BREATHE IN THE VEHICLE
Jul 29, 2020
2007 E350 HAS STRONG FUEL ODOR AFTER FILLING TANK. AFTER 3/4 OF A TANK THEN FUEL SMELL DISSIPATES. REFERENCE #12-001. ALSO HAS BEEN AN ISSUE WITH OTHER MERCEDES BENZ E CLASS OF DIFFERENT YEARS. *TR
Jul 02, 2014
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
MY CAR WAS RUNNING SUDDENLY STOP AND DOES NOT START, I TAKE IT TO MERCEDES DEALER AND THEY CHARGE ME $195.00 PLUS TAX TO SCANNED IT THEY FOUND THE ECM ENGINE CONTROL MODULE NEED TO BE REPLACE. COST IS $2,300 PLUS TAX. PLEASE CONTACT ME FOR AT YOUR CONVENIENCE SO I CAN TAKE FURTHER STEPS TOWARDS MERCEDES BENZ. *TR
Apr 15, 2020
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (484) 313-1100) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED TWICE. ADDITIONALLY, THE FUEL PUMP FILER, WATER PUMP, TENSIONER PULLEY, AND SERPENTINE BELT (WHICH WAS REPLACED NINE TIMES) WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ELECTRONIC FAILURE FOR WHICH THE MECHANIC WAS UNABLE TO REPAIR. THE CONTACT ALSO STATED THAT THE FUEL GAUGE AND COOLANT SYSTEM WERE INOPERABLE, AND THERE WAS A FAILURE WITH THE WATER PUMP. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Sep 03, 2019
STEERING
2 complaints
STEERING COLUMN WOULD NOT LOCK AND HAD A LOT OF PLAY TURNING BACK AND FORTH. WHEN TRYING TO RESTART ON MULTIPLE OCCASIONS NEEDED TO TURN WHEEL BACK AND FORTH UNTIL THE KEY WOULD ENGAGE AND START ENGINE. NO DTC CODES FOR START ISSUE. REPLACED EIS COSTING $1,100 SO CAN ONLY HOPE THIS IS THE ONLY PROBLEM. VEHICLE ONLY HAS 67,600 MILES.
Oct 29, 2018
TL* THE CONTACT OWNS A 2007 MERCEDES E350. THE CONTACT STATED THAT THE POWER STEERING DISABLED WHILE THE CONTACT WAS DRIVING. THE DEALER DIAGNOSED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V459000 (STEERING:HYDRAULIC POWER ASSIST:PUMP) RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.
Sep 07, 2011
TIRES,WHEELS
2 complaints
MY VEHICLE WEARS THE INSIDES OF FRONT AND BACK TIRES. HAVE DONE WHEEL ALIGNMENTS, TOE-INS AND OTHER REMEDIES. THE PROBLEM WITH THIS IS THAT YOUR TIRES WEAR DOWN PREMATURELY AND THE UNSUSPECTING DRIVER DRIVES AND THE TIRES WEAR DOWN TO THE THREADS AND EXPLODES. THIS IS BECAUSE THEY DID NOT EXPECT THEIR TIRES TO LAST HALF OR LESS OF THE THREAD LIFE DUE TO THIS UNUSUAL WEAR, AND NO ONE CAN FIGURE OUT WHY THIS IS HAPPENING. ALSO, BECAUSE OF THE AREA THAT IT WEARS THE AVERAGE PERSON WOULD NOT EVEN NOTICE IT. VEHICLES GOING HIGHWAY SPEEDS (55-70 MPH) COULD HAVE BLOWOUTS AND KILL THEMSELVES AND OTHERS ON THE ROAD.
Mar 26, 2018
HIT A SMALL POT HOLE AND DENTED THE TIRE RIM AND FLATTENED MY TIRE. THIS THE 4TH RIM AND 4TH TIRE REPLACED SINCE MARCH OF 2008. REPLACED THE RIMS AND TIRES AT APPROXIMATELY $1000/RIMTIRE. THESE LOW PROFILE TIRES/RIMS SHOULD NOT BE SOLD. *TR
Apr 06, 2009
SEAT BELTS
2 complaints
FRONT PASSENGER SEAT BELT BUCKLE PLASTIC ENCASEMENT IS BROKEN. THE BELT WORKS, BUT THE 2 PIECES OF PLASTIC WHERE THE BELT CLIPS INTO, WILL NOT STAY TOGETHER. SEE PICTURES. I BROUGHT THIS TO THE DEALER TO BE REPAIRED, BUT THEY CANNOT DO IT WITHOUT REPLACING THE ENTIRE SEAT BELT ASSEMBLY. THIS COST IS ESTIMATED AT $500. SEE DOCUMENT CONCERN AND ESTIMATE PAGES ATTACHED.
Nov 20, 2017
THE PURPOSE OF THIS IS TO ALERT YOU OF A SAFETY HAZARD / PRODUCT DEFECT OF THE SEATBELT BUCKLE IN THE 2007 MERCEDES BENZ E350 4MATIC WAGON (?MB E350 WAGON?). I HAVE SENT A SIMILAR LETTER TO MERCEDES BENZ REPORTING THE SITUATION. ON AUGUST 7, 2015 WHILE RIDING IN THE FRONT PASSENGER SEAT OF AN MB E350 WAGON, I PLACED MY LEFT HAND ON THE LEFT SIDE OF MY SEAT NEAR THE SEATBELT BUCKLE, AS LEVERAGE IN ORDER TO ADJUST MY SITTING POSITION. AS I SHIFTED MY POSITION, THE SEATBELT MOVED THROUGH THE INSERTING (TOP) PART OF THE BUCKLE, AND IN THE PROCESS SEVERELY AND PAINFULLY PINCHED THE SKIN ON THE INSIDE OF MY LEFT FOREARM. ALTHOUGH THE SEATBELT BUCKLE ?LET GO? OF MY SKIN IT CAUSED A SERIOUS CONTUSION: WITHIN SECONDS OF THE INCIDENT, A PAINFUL, 2-3INCH LONG, RAISED/SWOLLEN CONTUSION DEVELOPED ON MY FOREARM. THE CONTUSION QUICKLY TURNED VERY DARK RED AS THE BLOOD CONTINUED TO POOL UNDER MY SKIN. THINKING THIS WAS A ONE OFF OCCURRENCE, FEW MINUTES LATER, I ONCE MORE ATTEMPTED TO SHIFT MY SITTING POSITION IN THE SAME MANNER AS ABOVE, ONLY TO SUFFER THE EXACT SAME INJURY AGAIN. THE SEATBELT BUCKLE CAUSED INJURY TO A SMALLER AREA BUT THIS TIME IT SLIGHTLY BROKE THE SKIN. AGAIN,A PAINFUL DARK RED SWOLLEN CONTUSION DEVELOPED IMMEDIATELY. (ON 9.22.2015 I MAILED A LETTER TO THE NHTSA WITH 4 PICTURES OF MY FOREARM FOR YOUR REFERENCE. PIC #1-3 WERE TAKEN IMMEDIATELY FOLLOWING THE INJURIES AND PICT #4 WAS TAKEN SEVERAL DAYS LATER. BOTH INJURIES WERE VERY PAINFUL WHEN THEY OCCURRED AND MY ARM AS QUITE SORE FOR SEVERAL DAYS LATER.) FOLLOWING MY INJURIES, I ASKED MY FRIENDS AND FAMILY IF THEY HAD EXPERIENCED THE SAME INJURY CAUSED BY THE SEATBELT BUCKLE, AND SEVERAL OF THEM HAD. I DO NOT WISH TO SPECULATE HOW SEVERE THE INJURIES WOULD BE IF THIS OCCURS TO AN ELDERLY INDIVIDUAL WHOSE SKIN IS OFTEN MORE DELICATE.
Sep 22, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
SUDDENLY THE VEHICLE TRUNK DOES NOT OPEN, TRIED BOTH REMOTE KEY & DOOR TRUNK LATCH. GOT A MESSAGE ON PANEL REGARDING 3RD BRAKE LIGHT..UNABLE TO GET THE WHEELCHAIR FROM TRUNK BUT DROVE CAR AROUND THE BLOCK AND WAS THEN ABLE TO OPEN IT USING MY KEY REMOTE. THEN A FEW MINUTES LATER AGAIN WAS NOT ABLE TO OPEN THE TRUNK, BUT NOW THE PANEL READ LICENSE PLATE RIGHT AND LEFT LIGHT LAMPS NOT WORKING...NIGHT DRIVING IS AN ISSUE NOW...CA LAWS REQUIRE LIC PLATE BE LIT AND VISIBLE AT ALL TIMES. I WENT ONLINE AND NOTICED ALL THE BUZZ AND COMPLAINTS REPORTING THIS SAME ISSUE REGARDING BROWN WIRE BEING SEVERED ON MANY MAKES, MODELS AND YEARS ON MER BENZ VEHICLES. I E-MAILED MB CUSTOMER SERVICE TO ASK ABOUT A RECALL AND THEY DO NOT HAVE ONE TO MY SURPRISE. GOT A CALL TODAY FROM [XXX] @ [XXX] STATING THERE IS NOTHING MB CAN DO SINCE MY WARRANTY HAS EXPIRED...I ADVISED HIM I HAVE UNDER 50K MILES ON THIS CAR, HE SAID THAT I WOULD NEED TO GET A DIAGNOSTIC TEST COSTING ME OVER $100 IN ORDER TO FIND OUT WHAT THE PROBLEM IS PLUS ACCORDING TO INTERNET COMMENTS THIS IS A $250 OR MORE REPAIR COST. I EXPLAINED MY INTERNET FINDINGS AND HE AGAIN APOLOGIZED, SAID THERE IS NOTHING HE CAN DO FOR ME. I EXPLAINED MY CONCERNS AND FEEL THAT MB SHOULD STEP UP AND TAKE RESPONSIBILITY IN GOOD FAITH AND GOOD CUSTOMER SERVICE AND FIX THIS ISSUE AT THEIR EXPENSE, OBVIOUSLY IT IS AN ELECTRICAL ISSUE MAL-FUNCTION AND THEY ARE RESPONSIBLE FOR FIXING THE PROBLEM AND SHOULD NOT PUT THIS BURDEN AND EXPENSE ON THEIR CUSTOMER'S. FRUSTRATED MB CUSTOMER *TR
Apr 23, 2015
THE RIGHT REAR TAIL LIGHT IS OUT DO TO BAD ORIGINAL ELECTRIC WIRING AND CONNECTORS. THE PROBLEM IS COMMON AND WIDELY KNOWN AND THEY'VE RECALLED FOR C-CLASS BUT NOT FOR E-CLASS. BRAKE LIGHT WON'T FUNCTION BECAUSE CONNECTOR HAS MELTED. POTENTIAL FIRE WAITING TO HAPPEN NOW. *TR
May 06, 2014
EXTERIOR LIGHTING
2 complaints
SEVERAL TAIL LAMPS QUIT WORKING. I HAD A WARNING ON THE CAR DISPLAY LISTING NUMEROUS LIGHTS ON THE TRUNK INOPERATIVE. THE LICENSE PLATE LAMP, 3RD BRAKE LIGHT, AND THE AUTO OPEN AND CLOSE OF THE TRUNK WERE INOPERATIVE. ALSO, THE EMERGENCY TRUNK RELEASE FUNCTION INSIDE THE TRUNK WOULD NOT LIGHT UP AND WOULD NOT OPEN THE TRUNK. I SEARCHED A MB WEB FORUM TO SEE IF ANYONE ELSE HAD THE SAME PROBLEM. THERE ARE NUMEROUS CARS FROM SEVERAL YEAR GROUPS THAT ARE HAVING THE SAME PROBLEM. I TRACED THE PROBLEM TO 1 BROKEN WIRE IN A WIRING BUNDLE ATTACHED TO THE LEFT HINGE OF THE TRUNK. IT APPEARS THAT THE DESIGN AND PLACEMENT OF THIS WIRING BUNDLE IS CAUSING THE WIRING BUNDLE TO FLEX AND OVER TIME, WITH THE OPENING AND CLOSING OF THE TRUNK, THE WIRES ARE BREAKING. SINCE I HAD REDUCED CAPABILITY IN BRAKE LIGHTS, I ACCOMPLISHED THE FIX MYSELF TO REPAIR THE BROKEN WIRE. THIS FIX ONLY LASTED SEVERAL MONTHS BEFORE THE SAME THING HAPPENED AGAIN. I HAVE NOW "FIXED" IT MYSELF 3 TIMES. I HAVE MY CAR AT THE MERCEDES BENZ DEALER CURRENTLY AND MENTIONED THE PROBLEM TO THEM. THEY ARE AWARE OF IT AND WANT TO CHARGE ME TO FIX IT. I FEEL THIS SHOULD BE A COVERED SERVICE BULLETIN SINCE IT IS HAPPENING TO NUMEROUS CARS NOW. THIS IS A DESIGN FLAW IN THE LOCATION AND PLACEMENT OF THIS WIRING BUNDLE AND COULD LEAD UNEXPECTEDLY LOSING SOME, IF NOT ALL, BRAKE LIGHTS. ALSO, IF SOMEONE GETS LOCKED IN THE TRUNK AND THE WIRE IS BROKEN, THEY HAVE NO WAY OF OPENING THE TRUNK. *TR
Feb 05, 2015
BOUGHT CAR NEW AND LOVE IT. BUT LAST WEEK THE RIGHT LOW BEAM HEADLIGHT FAILED. I HAD LEFT AND RIGHT H7 STANDARD LOW BEAM HALOGEN BULBS CHANGED SINCE THE FRONT BUMPER HAS TO BE REMOVED. LATER THAT DAY THE NEW LEFT SIDE H7 FAILED. SO MY MECHANIC EXPLAINED THAT THE HELLA LIGHT FIXTURE SEEN IN MB, BMW, ETC.. COMMONLY HAVE PREMATURE DISINTEGRATION OF WIRING INSULATION. THEY PULLED BOTH LIGHT FIXTURES, SHOWING ME THE BARE WIRES INSIDE BOTH FIXTURES. THE MB WIRING HARNESS WAS UNAFFECTED. FOR THE COST OF ABOUT $1200 I REPLACED BOTH HELLA HEADLIGHT FIXTURES. I REVIEWED BMW AND MB FORUMS ONLINE AND IN BOTH THERE ARE SIMILAR DISCUSSIONS ABOUT HELLA WIRE INSULATION FAILURE IN HEADLIGHTS. THIS IS A DANGEROUS AND EXPENSIVE ISSUE. FROM THE FORUMS IT SEEMS THAT FIRES HAVE OCCURRED. IT IS POSSIBLE THAT AUTO ACCIDENTS HAVE HAPPENED WHEN NIGHT LIGHTING HAS FAILED. AT A MINIMUM THERE HAVE BEEN MANY EXPENSIVE REPAIRS THAT SHOULD BE PART OF A RECALL. I DID NOT CONTACT MERCEDES BENZ BECAUSE THIS SEEMS TO BE A GLOBAL PROBLEM WITH A AUTOMOTIVE PARTS SUPPLIER AND NOT SPECIFIC TO MB OR THE E CLASS. *TR
Jul 20, 2014
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
2 complaints
GAS SMELL AT ALL TIMES. GREATER SMELL WHEN STORED . ENGINE LIGHT CAME ON. TOOK TO THE DEALER, CHARGED $4,000.00 TO REPAIR.
Nov 12, 2014
WHEN I FILL UP MY GAS TANK, THERE IS A STRONG FUEL ODOR. AFTER DRIVING ABOUT 30 MILES THE ODOR GOES AWAY. TOOK IT TO THE DEALER AND IT WAS A CRACK IN THE UPPER PORTION OF THE FUEL TANK. THIS LOOKS TO BE THE EXACT SAME ISSUE AS MANY OTHER E350 OWNERS. TOTAL COST FOR THE REPAIR WAS $2,100. ADDITIONALLY MY CHECK ENGINE LIGHT COMES ON AND OFF RANDOMLY. DEALERSHIP SAID IT WAS THE CAMSHAFT ADJUSTERS THAT NEED TO BE REPLACED. AGAIN, SEEMS TO BE ISSUES WITH NUMEROUS OTHER OWNERS. MY JEEP WHICH WAS HALF THE PRICE HAS HAD LESS PROBLEMS THAN MY 2007 E350. *TR
Jan 24, 2012
AIR BAGS
2 complaints
LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE MERCEDES BENZ (ATTN: SHANE CLEM). *SMD THE CONSUMERS WIFE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG FAILED TO DEPLOY. HIS WIFE SUFFERED A SERIOUS HEAD INJURY. THE VEHICLE WAS DECLARED A LOSS. *JB
Oct 14, 2014
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING 75 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO INVESTIGATE THE FAILURE AND THEN DROVE TO HIS RESIDENCE. THERE WERE NO FAILURES OR WARNING LIGHTS ILLUMINATED PRIOR TO THIS INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS SERVICED FOR ROUTINE MAINTENANCE PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 34,000.
May 19, 2009
SUSPENSION,WHEELS
2 complaints
THE VEHICLE INVOLVED WAS A 2007 MERCEDES BENZ E350. PREMATURE WEAR ON THE INSIDE CORNER OF MY TIRES. THIS WAS ULTIMATELY DISCOVERED ON ALL FOUR TIRES. THIS LEAD TO BELT SEPARATION ON ALL TIRES AND A LOST OF BELTING ON THE LEFT FRONT OF THE CAR THAT CAUSED DRIVER SURPRISE THAT DEMANDED A DRAMATIC EMERGENCY STOP. THIS EXPOSED ME TO HIGHWAY TRAFFIC AND ALMOST CAUSED AN ACCIDENT WHILE PULLING OVER IN A SHOCKED AND CONCERNED STATE. THESE TIRES WERE RECOMMENDED FOR MY CAR BY THE RETAILER AND MET BOTH THE SPEED RATING AND PERFORMANCE REQUIRED. HOWEVER, I THERE APPEAR TO BE A VEHICLE MANUFACTURER DEFECT WITH THE ALIGNMENT COMPONENTS. NO TIRES APPEAR TO HOLD UP TO THE CHALLENGING DEMANDS OF THIS APPLICATION. THIS FAILURE IS DANGEROUS. HAD IT HAPPENED AT NIGHT OR ON A WET SURFACE, THE CONSEQUENCES WOULD HAVE BEEN MUCH MORE SEVERE. NOTE: THIS WAS ON A CAR THAT WAS FULLY IN ALIGNMENT, WITH FACTORY WHEELS AND SUSPENSION. THE CAR WAS DRIVEN ONLY AS A COMMUTER. NO RACING OR OTHER EXTREME DRIVING. I PURCHASED THE VEHICLE AROUND 9/10/11 WITH FAIRLY NEW TIRES. THE 1ST TIME THIS ISSUED OCCURRED TO WAS WITH THE TWO FRONT TIRES AROUND 12/15/2011. THE 2ND TIME THIS ISSUE HAPPENED WAS WITH THE TWO REAR TIRES AROUND 4/13/12. I JUST REPLACED THE TWO FRONT TIRES (40K WARRANTY TIRES) AGAIN WITH ONLY 28K MILES ON THEM. THE 3RD TIME, THE SAME TIRE RETAILER INFORMED ME HE COULD NOT REPLACE MY TIRES FREE BECAUSE THEY WERE WORN IMPROPERLY ON THE INSIDE LIKE AN ALIGNMENT ISSUE. I INFORMED HIM THAT THE CAR HAD AN ALIGNMENT ABOUT 10 MONTHS AGO AND THE TIRES SHOULD NOT BE DOWN TO THE BELTS ALREADY. ON 7/16/13, I HAD TO BUY NEW TIRES AND ANOTHER 4-WHEEL ALIGNMENT. THERE IS SOMETHING WRONG WITH THE DESIGN OR MECHANICAL SUSPENSION ISSUE. THIS IS COSTLY AND NOT RIGHT. I THINK MB SHOULD INVESTIGATE AND RECALL TO FIX THE MANUFACTURER DEFECT. *TR
Jul 21, 2013
PURCHASED CAR IN AUGUST 2007, HAVE DRIVEN 40,000 MILES AND HAVE REPLACED 2 STOCK RIMS, 6 AFTER-MARKET RIMS AND FIVE RELATIVELY NEW TIRES DUE TO JUST AVERAGE POTHOLES THAT ANY OTHER CAR WOULD SIMPLY ROLL OVER. PART OF THE PROBLEM IS THE LOW PROFILE TIRES BUT THERE APPEARS TO BE A DEEPER PROBLEM WITH THE SUSPENSION. WHEN THIS CAR HITS A SMALL POTHOLE OR EVEN A DEEP MANHOLE COVER IT TAKES A VERY HARD, TEETH JARRING HIT TO THE FRONT END SUSPENSION. I ALSO DRIVE A COMPETING BRAND 8-CYLINDER SEDAN WHICH IS VERY NEAR TO THIS MERCEDES IN SIZE AND WEIGHT BUT HARDLY FEEL THE BUMPS THAT POUND THE MERCEDES. *TR
Jul 21, 2009
SERVICE BRAKES, HYDRAULIC
2 complaints
2007 E-350 MERCEDES BENZ SEDAN 40,000 MILES; HAD TWO BRAKE FAILURES: POPPING SOUND FROM BRAKES AS IF CALIPERS STUCK AND RELEASED; BRAKE PEDAL GOES TO FLOOR. LITTLE IF ANY BRAKING POWER; BRAKES GENERATE EXCESSIVE HEAT BUT THEN RECOVER TO NORMAL. ON BOTH INCIDENCES (8/31 AND 8/21) MECHANIC COULD NOT REPLICATE DESPITE MULTIPLE TEST DRIVES (IN SHOP 5 DAYS) CAR NOW AGAIN GARAGED. AFRAID TO DRIVE. MB NOT RESPONSIVE. *TR
Aug 31, 2010
WHILE PULLING INTO A PARKING SPOT, THE BRAKES FAILED TO STOP THE CAR. *TR
Nov 30, 2007
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
Vehicle headlight burned out while driving at night time reduced visibility. Upon inspection found the headlight wires insulation located behind the passenger's light bulb connector melted/burnt causing short circuit. Temporary fixing it with an electrical tape.
Dec 16, 2023
SERVICE BRAKES
1 complaint
BRAKES DID NOT CATCH LIKE I PUSHED BRAKES ALL THE WAY.I HAVE TO PUMP BRAKES 3-4 TIMES BEFORE DRIVING AND WHEN REVERSING THEY LOCK.I TOOK IT TO A MECHANIC AND THE ABS CONTROL MODULE IS NOT WORKING NOW IT NEEDS TO BE REPLACED.I CAN'T DRIVE IT SINCE THE BRAKE LINES HAV ENO BRAKE FLUID RUNNING THROUGH THEM.
Aug 26, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SPENT OVER $2K JUST ON DIAGNOSIS AND WRONG FIXES. IT STARTED WITH PROBLEMS CRANKING. I REPLACED THE KEY FOB, REPLACED THE BATTERY, REPLACED THE ALTERNATOR, HAVE HAD MERCEDES DIAGNOSE WITH NO ANSWERS. MY USUAL MECHANIC DIAGNOSE WITH NO ANSWERS. A EUROPEAN SPEACIALIST REPLACED THE ALTERNATOR AND TENSIONER PULLEY. TOOK IT TO A FRIEND AND WE DISCOVERED THAT THERE WAS A LEAK IN THE SUNROOF RUNNING DOWN THE SIDE OF THE CAR INTO THE BATTERY COMPARTMENT. AT THIS POINT VARIOUS PROBLEMS ARE GOING ON. THE WINDOWS, DOOR LOCKS, RADIO, CRANKING, ALL INTERMITTENT BUT NOT ALWAYS AT THE SAME TIME. TOOK IT TO ANOTHER MECHANIC WHO SAID THE SANS MODULE IS BAD, AT LEAST. AN $800 FIX, THEN THEY COULD MOVE TO THE NEXT MODULE AND THE NEXT. ALSO MAYBE UNRELATED BUT MAYBE NOT. LOW CAR LIGHT CAME ON. ENGINE 'DIED' (VEHICLE LOST ALL POWER) WHILE TRAVELING AT HIGHWAY SPEED OR WILL JERK DOWN GEARS AND ONLY CONTINUE TO FUNCTION IN DRIVE @ 40MPH OR LOWER. I HAD TO PULL VEHICLE OVER ON SIDE OF THE ROAD WITH NO POWER ASSISTANCE STEERING OR BRAKING. THIS PROBLEM OCCURRED WITH NO WARNING AND AT HIGHWAY SPEEDS CREATING AN IMMENSE SAFETY RISK. MANY OTHERS HAVE REPORTED THE SAME ISSUE WITH THIS AND RELATED CARS FOR THIS AND NEARBY MODEL YEARS. LIKE THEM, I WONDER WHY THERE IS NO RECALL. MERCEDES BENZ WILL NOT REPLACE THESE DEFECTIVE PARTS WILLINGLY AND THERE ARE MANY OF THESE CARS DRIVING DOWN OUR HIGHWAYS PLACING NOT ONLY THE PASSENGERS AT RISK BUT OTHER DRIVERS AROUND THEM.
Jul 24, 2020
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY VEHICLE SHUT OFF WHILE I WAS DRIVING ON A MAIN STREET. TWO MINUTES LATER I COULD START IT. THEN NEXT DAY I COULD SO I TOOK IT TO A TRUSTED MECHANIC AND WAS INFORMED ABOUT RECALL. IT HASN'T STARTED SINCE. THE MECHANIC ISN'T CERTAIN ABOUT EXACTLY THE PROBLEM BUT SAID THERE WAS SOME MISFIRES ON SENSORS. UNKNOWN EXACTLY WHAT'S WRONG. I DID GET A LETTER IN THE MAIL ABOUT A RECALL OFFERED TO ME IF SIMILAR CONDITIONS HAPPEN.
Dec 15, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
THE ENGINE STALLED WHILE IN MOTION AND DRIVING OVER 45 MPH. THIS IS THE 2ND TIME THIS HAS OCCURRED. BOTH TIMES I WAS TRAVELLING OVER 45 MPH ON A LARGE AND BUSY CITY STREET AND HAD DIFFICULTY STEERING MY CAR TO SAFETY. THERE ARE NO CODES TO EXPLAIN WHAT MIGHT BE THE CAUSE. REPLACED THE TRANSMISSION CONTROL UNIT THE FIRST TIME. AFTER REMOVING THE KEY, PUTTING THE CAR IN PARK AND WAITING FOR 5-10 MINUTES, IN BOTH OCCURRENCES I WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO THE DEALERSHIP, WHICH WAS LESS THAN 5 MILES FROM MY LOCATION.
May 24, 2019
SUSPENSION,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TAKATA RECALL VEHICLE AIRMATIC SUSPENSION FAILED AGAIN TODAY DRIVING ON THE HIGHWAY...THIS IS THE SECOND TIME THIS HAS HAPPENED. I'M FED UP WITH MERCEDES!
Oct 31, 2018
SUSPENSION,AIR BAGS,WHEELS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E550. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD A SQUEAKING NOISE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATORS WERE ILLUMINATED AND THE REAR BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKES, ROTORS, AND BALL JOINTS WERE FAULTY, AND ALL FOUR TIRES WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT PURCHASED THE VEHICLE ON JULY 4, 2017. LESS THAN THREE YEARS AFTER DRIVING OFF OF THE USED CAR LOT, THE SERPENTINE BELT FRACTURED, THE BRAKES DID NOT WORK, THE BALL JOINTS WERE FAULTY, THE TIRES WERE WORN, AND THE FRONT PASSENGER SIDE AIR BAG DID NOT WORK. THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 128,000.
Jul 26, 2017
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
30 AUG.16 TOOK MY 07 E350 WITH 29427 MILES TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT CAME ON AND THE CAR WAS HARD STARTING. AFTER ARRIVING I INFORMED THE SERVICE WRITER THE CAR HAD SHUT DOWN WHILE DRIVING. WE WERE PROCEEDING THROUGH A BUSY MAJOR INTERSECTION WHEN THE CAR SHUT DOWN. LUCKILY IT STARTED SO WE COULD SAFELY EXIT THE BUSY MAJOR INTERSECTION. AFTER A DIAGNOSTIC TEST WAS RAN, I WAS INFORMED THE CRANKSHAFT HALL SENSOR WAS DEFECTIVE. ADDITIONALLY, THE ENGINE CONTROL UNIT, ENGINE WIRING HARNESS, CRANK SENSOR AND VARIOUS OTHER COMPONENTS ARE OIL SOAKED. I NOTIFIED MERCEDES BENZ TO BE TOLD THE CAR WAS OUT OF WARRANTY. MERCEDES BENZ SHOULD BE HELD ACCOUNTABLE FOR THE UNSAFE DEFECTIVE MATERIALS THEY USE. THE ABOVE ISSUES ARE A DANGER TO THE OCCUPANTS AND GENERAL PUBLIC AS WELL. THE DEFECTIVE OIL SOAKED WIRING HARNESS IS CAN CAUSE A FIRE. THE CAR SHUTS DOWN WHILE DRIVING IS DANGEROUS.
Aug 31, 2016
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
THE GEAR SHIFT KEEP GETTING STUCK. THE CAR REVS AND DOESN'T CHANGE GEAR WHEN DRIVING IT STAYS IN THE FIRST GEAR. THEN WHEN IT DOES CHANGES THE GEAR SKIPS, CAUSING A JOLT IN THE CAR. BROUGHT IT TO THE SHOP AND WAS TOLD THAT IT'S A DEFAULT SENSOR THAT'S NOT PICKING UP, CAUSING IT TO SKIP. TWO SEPARATE SHOPS AND THEY TOLD ME TO MAKE THIS COMPLAINT. I'VE CALLED THE NUMBER ON THIS SITE MONTHS AGO, MADE A COMPLAINT AND STILL NOTHING. I'VE SEEN QUITE A BIT OF COMPLAINT ON THIS MATTER ON THIS SITE, YET NO CHANGE. THIS CAN BE VERY DANGEROUS BECAUSE THE CAR STALLS WHICH ENDANGER THE OPERATOR OF THE VEHICLE, PASSENGERS, AND OTHER MOTORIST ON THE ROAD. THIS CAN CAUSE AN ACCIDENT. I'LL USE TODAY'S DATE BECAUSE I DON'T REMEMBER THE SPECIFIC DATE I CALLED BEFORE. VERY DANGEROUS
Mar 18, 2016
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
SMELLING STRONG GASOLINE INSIDE AND OUTSIDE CAR AFTER RUNNING THE VEHICLE, WHY DOESN'T RECALL NO. 2008020001 APPLY TO MY VEHICLE, ESP WARNING LIGHT COME ON AND GEAR-SHIFT GOT STUCK, I CAN'T SHIFT TO OTHER GEAR FROM PARK POSITION.
Jan 27, 2016
SUSPENSION,SEATS,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR
Apr 29, 2015
STEERING,POWER TRAIN,ENGINE
1 complaint
WHILE DRIVING AND CHANGING GEARS FROM FIRST TO SECOND, AT OR AROUND 10 - 20 RPM MY ENGINE BECAME UNCONTROLLABLE AND JERKED SPORADICALLY. I COULD NOT CONTROL THE VEHICLE UNTIL IT CHANGED INTO 3RD GEAR AND THEN BEGAN TO DRIVE AS NORMAL. THE CAR DOES THIS REPEATEDLY NOW UNTIL I FEEL IT HAS BECOME UNSAFE TO DRIVE. THE JERKING IS RANDOM SO I DON'T KNOW WHEN TO EXPECT IT AND WHAT TO DO WHEN IT HAPPENS. IT HAS CAUSED ME TO VEER OFF THE ROAD OCCASIONALLY. *TR
Oct 07, 2014
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TRANSMISSION DOES NOT DOWNSHIFT WHEN YOU TRY TO STOP, IT CHOKES AND DIES. TRANSMISSION IS STUCK ON THE 3 GEAR AND DOES NOT DOWNSHIFT. *TR
Aug 14, 2014
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
EVERY TIME THE GAS TANK IS FILLED 100% FULL (ONLY UNTIL GAS PUMP NOZZLE FIRST CLICK) AND THE CAR IS BEING DRIVEN FOR LESS THAN 20 MILES AND PARKED, I CAN SMELL VERY STRONG GASOLINE ODOR FROM OUTSIDE THE CAR. I HAVE TRIED TO FIND THE ISSUE AND LIFTED IT UP. WHAT CAN BE SEEN IS ABOUT 1OZ OF GASOLINE PUDDLE ON REAR UNDERCOVER (UNDERNEATH GAS TANK). OTHER THAN THAT, I CAN SEE LEAKED DRIED GASOLINE PATH ON THE SIDE OF THE TANK, WHICH POINTS TO THE LOCATION OF THE PUDDLE. THIS STRING GASOLINE ODOR ISSUE CANNOT BE SEEN OR SMELLED IF THE TANK IS FILLED ONLY 3/4 OF TANK VOLUME. THIS IS ISSUE HAS BEEN REPORTED TO MERCEDES BENZ SERVICE AT COLUMBIA, MO. HOWEVER, THEY QUOTED $600 JUST TO FIND THE ISSUE, EVEN THOUGH THIS IS CLEARLY MANUFACTURING DEFECT, SINCE HUNDREDS OF SIMILAR CASES CAN BE FOUND AT SEVERAL FORUMS AND SO MANY HAS BEEN REPORTED HERE. *TR
Jul 14, 2014
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
6/29/14 TRAVELING WHEN CHECK ENGINE LIGHT CAME ON. STOPPED AND LOOKED UNDER HOOD, DID NOT SEE ANYTHING OUT OF THE NORM, DROVE IT HOME. DROVE A FEW DAYS LATER TO DEALERSHIP. FOUND INTAKE MANIFOLD FAULTY AND CAM ADJ MAGINET. NOT REPAIRED-$3000 QUOTED. DROVE IT HOME WHERE IT REMAINS. SEARCHES ON INTERNET SHOWS THIS DEFECT IS UNDER INVESTIGATION. ALSO CAR RIDES ROUGH; ALL FOUR WHEELS ARE BENT DUE TO REGULAR ROAD WEAR AND TEAR. BOTH THESE ISSUES COULD HAVE CAUSED CATASTROPHIC CONSEQUENCES. I AM NOT THE FIRST OWNER OF THIS MB. WERE MB AWARE OF THESE DEFECTS AND FAILED TO INFORM ME PRIOR TO PURCHASING THE E350? THE MANUFACTURER NEEDS TO REMEDY THESE DEFECTS. *TR
Jul 10, 2014
FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
FUEL GAUGE SHOWED 3/4 TANK, CAR STOPPED , MECHANIC TOLD US THE CAR WAS OUT OF GAS. I SPEND 600.00 AT THE SHOP TO FIND OUT THIS. THEY FIRST WANTED TO REPLACE TANK, FUEL PUMP AND SENDERS. GAS GAUGE IS NOT WORKING PROPER, ANY ADVISE? *TR
May 29, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
THE ABOVE DATE IS AN ESTIMATE: TRANSMISSION SLIPS CAUSING CAR TO STALL AND ALMOST GOT REAR-ENDED. TOOK CAR THAT WAS UNDER WARRANTY TO DEALERSHIP AND THEY COULD NOT FIND AN ISSUE WITH TRANSMISSION. PROBLEM HAVE GOTTEN WORST. GOOGLED ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT THE SAME ISSUE. THE MORE SERIOUS PROBLEM IS MY CAR REEKS WITH THE SMELL OF GASOLINE. TOOK CAR TO SAME DEALER AND THEY SAID THEY FIXED THE PROBLEM BUT MY CAR STILL SMELL OF GASOLINE. I ACTUALLY GET NAUSEA WHEN DRIVING AND EYES BEGAN TO BURN. IF I WAS A SMOKER, I WOULD BE AFRAID TO LIGHT A CIGARETTE IN MY CAR. MY GARAGE ALSO SMELL OF GASOLINE WHEN I PARK. WSBTV IN ATLANTA DID A SERIES ON THIS ISSUE LAST MONTH BECAUSE OF THE MANY COMPLAINTS. SOMEONE WILL BE INJURED OR KILLED IF THESE ISSUES IS NOT ADDRESS. DEALER IS MERCEDES BENZ OF SOUTH ATLANTA. *TR
Apr 02, 2014
VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE DRIVING, NORMAL ACCELERATION LAGGED MORE THAN USUAL. WHEN I SUBMITTED CAR FOR SERVICE, I WAS TOLD FOAM AROUND INJECTORS HAS MELTED INTO THE INJECTORS. THIS DAMAGED THREE INJECTORS ON ONE SIDE TO THE POINT OF COMPLETE REPLACEMENT (APPROXIMATELY $800 EACH). I WAS TOLD I CAUGHT THIS SITUATION EARLY. *TR
Feb 06, 2014
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
PURCHASED CERTIFIED PRE-OWNED CAR IN JUNE 2012. ON OR ABOUT FEB 2013, CAR STARTED HAVING ILLUMINATING ODOR IN THE CABIN THAT RESEMBLED FUEL OR ANTI-FREEZE. GARAGE AND CAR ODOR WAS SO BAD IT ACTUALLY ENTERED MY HOME AND I HAD TO LEAVE THE GARAGE DOOR OPEN TO VENTILATE. WENT ON LINE AND FOUND OTHER OWNERS EXHIBITING EXACT DEFECT. TOOK VEHICLE TO MERCEDES DEALER AND WAS INFORMED THAT A LEAK FROM THE FUEL TANK WAS THE CAUSE AND IT WAS NOT FROM DAMAGE BUT FROM THE SENDING UNIT AND LINES. THE DEALER INFORMS ME THAT THE REPAIR IS NOT COVERED UNDER THE WARRANTY AND THAT IT WILL COST $2100.00 TO FIX. AFTER READING THE WARRANTY AND CONTACTING MERCEDES DIRECTLY, I CONTACTED THE DEALER AND INFORMED THEM THAT IT IS A COVERED ITEM AND THEY SHOULD MAKE THE REPAIR AS A WARRANTIED ITEM. THEY RE-CHECKED WITH MERCEDES AND CALLED ME BACK AND STATED THAT THEY HAD "DID SOMETHING IN THE SYSTEM TO MAKE IT REJECT" AND IT IS A COVERED REPAIR AND WILL BE FIXED UNDER THE WARRANTY. I AM MAKING THIS COMPLAINT BECAUSE I BELIEVE THAT THE REPLACEMENT UNIT WILL BE THE SAME OEM PART THAT HAS NOT BEEN MODIFIED TO SOLVE THIS FAILURE FROM DUPLICATING LATER. *TR
Apr 05, 2013
SEATS,FUEL/PROPULSION SYSTEM
1 complaint
BEGINNING AT APPROXIMATELY 60,500 MILES MY 2007 MERCEDES BENZ E350 4MATIC SEDAN DEVELOPED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THIS SMELL PROGRESSIVELY GOT STRONGER AND UPON INSPECTION AT THE DEALERSHIP IT WAS FOUND THAT THE SENDING UNITS ATTACHED TO THE FUEL TANKS BELOW THE REAR DRIVER'S SIDE AND PASSENGER SIDE SEATS WERE LEAKING FUEL THROUGH A FAULTY SEAL CAUSING THE FUEL TO ABSORB INTO THE SEAT CUSHION. THIS LIKELY CREATED A POTENTIAL FIRE HAZARD INSIDE THE CABIN OF THE VEHICLE, PARTICULARLY IN THE REAR SEAT. *TR
Jan 16, 2013
SUSPENSION,AIR BAGS
1 complaint
MY VEHICLE WAS LISTING TO THE RIGHT SIDE. I TOOK THE VEHICLE FOR REPAIRS TO A NEIGHBORHOOD GARAGE WHO INFORMED ME THAT THAT IT HAD A DEFECT THAT NEEDED TO BE CORRECTED BY THE DEALER. THE DEALER SAID IT NEEDED REPAIR TO THE AIRBAG, SHOCKS & STRUTS (COSTING ME OVER $4000). AFTER RESEARCH I DISCOVERED THERE HAVE BEEN EIGHT TSB'S ON THIS PARTICULAR VEHICLE (IN 2008, 2009 AND 2010), ALL REFERENCING DEFECTS TO THE STRUCTURAL INTEGRITY. THIS WAS A DANGEROUS PROBLEM THAT COULD HAVE RESULTED IN AN ACCIDENT WITH INJURY TO MY FAMILY, MYSELF AND/OR OTHER INNOCENT PARTIES. I BELIEVE YOUR OFFICE SHOULD BE MADE AWARE OF THIS DANGEROUS SITUATION. WAS THERE A RECALL ON THIS VEHICLE? MY NEIGHBORHOOD MECHANIC BELIEVES THEIR SHOULD HAVE BEEN PRECAUTIONS TAKEN AND NOTICES TO OWNERS MADE. PLEASE LET ME KNOW IF I HAVE RECOURSE IN THIS SITUATION. *TR
Dec 02, 2012
FUEL SYSTEM, DIESEL,FUEL/PROPULSION SYSTEM
1 complaint
I TOOK MY 2007 MERCEDES BENZ BLUTECH TO THE DEALER FOR THE ONCE A YEAR "B" SERVICE. WHILE THEY WERE DOING THE SERVICE, THEY NOTICED DIESEL FUEL LEAKING BEHIND THE LEFT REAR TIRE. I HAD THEM PERFORM AN INSPECTION FOR $135 AND THEY DETERMINED THAT FUEL WAS LEAKING OUT OF THE LEFT FUEL LEVEL SENDER AREA WITH NO VISUAL DAMAGE. THEY RECOMMENDED REPLACING LEFT TANK SEAL AND INSPECTING TANK AND SENSOR FOR CRACKS FOR $368. BEFORE HAVING THE WORK PERFORMED , I WENT ON THE INTERNET AND FOUND OTHERS HAVING THE SAME PROBLEM WITH THEIR MERCEDES WITH NHTSA ACTION #PE12001. WE HAD NO FUEL SMELL OR ANY INDICATIONS THERE WAS A LEAK. I FEEL THIS IS A SERIOUS DEFECT AND MERCEDES BENZ SHOULD RECALL THESE VEHICLES BEFORE SOMEONE GETS KILLED. *TR
Oct 27, 2012
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. ON JUNE 25, 2007, WHILE IDLING AT A RED LIGHT, THE CONTACT'S CHILD PULLED THE HANDLE AND OPENED THE REAR PASSENGER SIDE DOOR. THE DEALER STATED THAT THE DOORS DO NOT HAVE A CHILD SAFETY LOCKING MECHANISM. THE CURRENT MILEAGE WAS 1,000 AND FAILURE MILEAGE WAS 600.
Aug 14, 2007
STRUCTURE
1 complaint
I RECENTLY PURCHASED A BRAND NEW 07 SEDAN. PLEASE CONTACT ME TO DISCLOSE THE AUTOMAKER. RECENTLY, WHILE AT A RED LIGHT I NOTICED MY 2 YEAR OLD PULLING UP THE LOCK NOB AND THEN THE LEVER TO OPEN THE REAR DOOR! I IMMEDIATELY STOPPED TO ENGAGE THE CHILD PROOF LOCK ON THE REAR DOOR AND COULD NOT FIND THE LEVER. I CALLED THE DEALER AND THEN SPOKE WITH 3 SALES PEOPLE, 3 SERVICE PEOPLE INCLUDING SERVICE MANAGERS ETC ETC ... AT 2 DEALERSHIPS. THEY ALL TOLD ME DIFFERENT STORIES. 1) OF COURSE IT HAS THE FEATURE. 2) WE JUST HAVE TO FIND OUT HOW TO ACTIVATE IT. ET ETC ETC.. ALL WERE EVENTUALLY SHOCKED TO FIND OUT THAT THE CAR DID NOT HAVE IT!!!! I CALLED THE US HEADQUARTERS FOR THE MANUFACTURER AND THEY TELL ME THAT THEY DON'T HAVE SUCH A FEATURE AND HAVE NEVER HAD IT IN ANY OF THEIR CARS..! AND I SHOULD DISCIPLINE MY CHILD BETTER. WHY ARE THE DEALERSHIPS THAN NOT AWARE OF THIS AND I ACTUALLY HAD 2 SERVICE TECH'S LOOK FOR THE FUNCTION ALL OVER MY CAR THE OTHER DAY. I HAVE A CAR THAT I CANNOT USE TO TRANSPORT MY CHILDREN BECAUSE OF A FEAR THEY WILL OPEN THE REAR DOOR JUMP OR CAUSE A MAJOR ACCIDENT ON THE ROAD....THIS AUTOMAKER SHOULD NOT BE SELLING AUTOMOBILES IN THIS OR ANY OTHER COUNTRY WITHOUT HAVING A FEATURE THAT ALL OTHER CAR MAKERS HAVE. I NEED YOUR HELP TO NOTIFY OTHER PARENTS AND ANY OTHER GROUPS OF THIS IMPORTANT INFORMATION. THE DEALERSHIP WOULD NOT TAKE THE CAR BACK AND I AM NOW USING MY WIFE'S CARE SOLELY FOR TRANSPORTING MY CHILDREN AND MY BRAND NEW CAR IS IN THE GARAGE MOST OF THE TIME!!? *TR
Aug 07, 2007
Frequently Asked Questions
How many problems does the 2007 MERCEDES-BENZ E-Class have?
The 2007 MERCEDES-BENZ E-Class currently has 434 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2007 MERCEDES-BENZ E-Class?
The most common problems reported for the 2007 MERCEDES-BENZ E-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2007 MERCEDES-BENZ E-Class problem data come from?
All problem and complaint data for the 2007 MERCEDES-BENZ E-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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