2008 MERCEDES-BENZ E-Class Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
223
Complaints Reported
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Complaints by Component
FUEL/PROPULSION SYSTEM
74 complaints
The seal that connects the fuel level sensor to the fuel tank has failed, allowing fuel to leak onto the top of the tank when it’s filled. This creates a serious risk of fire or explosion. Unfortunately, Mercedes does not offer a remedy unless you pay a prohibitively high fee.
Jan 23, 2025
This is a PZEV vehicle. When the car is filled over 3/4th of the way, the driver's side near the back tire starts to leak the fuel. There was no warning lights, just the smell and the leaks. It's obvious why this is a safety hazard. This was not inspected by anyone other than myself as it was quite obvious after removing the back seat and accessing the sending unit location. This started after I resolved a fuel pump issue (back in March, resolved this month) Mercedes refused to handle ($3k) and noticed on or around 9/24/24.
Sep 27, 2024
I filled the vehicle up with gas and it started smelling very strong of gas for the next two weeks and I discovered gas underneath the driver's rear seat... I cleaned up the gas but continued to smell strong fuel Vapors and I'm just below three quarters of a tank the 15-year warranty is over. The Mercedes dealer says that they can't do anything for free and I feel this is a safety issue that needs to be rectified before someone dies in an explosion... no warning lights showed up but it is a common problem on the E-Class due to a cracked fuel filter housing module.
May 03, 2024
Smell of gasoline in the cabin and real bad outside of car
Apr 12, 2024
Gasoline smell all times inside of the car.
Sep 17, 2023
+ 69 more complaints for this component
FUEL SYSTEM, GASOLINE
28 complaints
The contact owns a 2008 Mercedes-Benz E350. The contact stated that the vehicle failed to start after several attempts. In addition, the engine began to sputter while idling. The contact had taken the vehicle to an independent mechanic where the fuel tank sensor was replaced; however, the failure persisted. The contact also stated that while his daughter was driving at an undisclosed speed, the vehicle stalled in the middle of an intersection. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed; and the mechanic discovered that the fuel pump had failed and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 140,000. The VIN was not available.
Dec 15, 2023
The contact owns a 2008 Mercedes-Benz E350. The contact stated that while refueling, the contact smelled an abnormal fuel odor. The contact stated that the odor was present whether the vehicle was turned off or running. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
Jul 19, 2023
2008 MERCEDES E350. CONSUMER WRITES IN REGARDS TO SENDER FUEL D/S AND REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED THE VEHICLE WOULD SMELL OF FUEL AND THE CHECK ENGINE LIGHT WAS ON. THE VEHICLE WAS REPAIRED AT THE EXPENSE OF THE OWNER. THE CONSUMER WAS NOT NOTIFIED OF THE RECALL. THE CONSUMER REQUESTED A REIMBURSEMENT. UPDATED 05/23/2017*JS
May 23, 2017
RELATED TO CASE# EA13003 I RECENTLY PURCHASED A PRE-OWNED 2008 E550 WITH 59K MILES IN DECEMBER 2014. AFTER FILL-UP, I NOTICED A FAINT FUEL SMELL ON THE DRIVERS REAR AREA NEAR THE REAR WHEEL. I HAVE ALSO OPENED UP THE ACCESS HATCH AND NOTICED FUEL SEEPING FROM THE SENDING UNIT. THIS SEEMS TO BE THE EXACT ISSUES I HAVE SEEN IN REGARDS TO CASE #EA13003. THIS SMELL GOES AWAY AFTER THE TANK LEVEL GOES BELOW 3/4. *TR
Jan 05, 2015
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. THE CONTACT NOTICED A STRONG FUEL ODOR AFTER REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT A COST OF $3,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Dec 31, 2014
+ 23 more complaints for this component
SEATS
14 complaints
I switched on driver seat heater. Less than one minute later I noticed smoke and discovered a hole burned through seat and my jacket.
Jan 15, 2023
The driver side seat warmer melted through the leather seat and burnt a hole in my sweater The seat could have got on fire We took the car to Mercedes Benz of Lynnwood where our service advisor, John McDonald took pictures to send to MBenz USA The display panel did not show any error messages or error codes
Dec 05, 2022
I drove a short distance and started to smell burning, and saw some smoke in the cabin. I immediately pulled over and shut down the car. I called my husband and when he arrived we discovered that my driver's seat back had burned through from the seat heater. Luckily I was not injured and the burning did not spread, I assume because I was able to stop quickly and get out.
Dec 14, 2021
THE DRIVER'S SEAT BACK HEATER BURNED THROUGH THE SEAT COVER. AT THE TIME OF DISCOVERY, THE VEHICLE WAS MOVING AND THERE WAS A BURNING SMELL. WHEN THE VEHICLE WAS PARKED IN THE GARAGE, I DISCOVERED THE HOLE IN THE SEAT. THERE WAS A SIMILAR ISSUE INVOLVING 2000-2007 M-CLASS, 2006-2007 R-CLASS, AND 2007 GL-CLASS MODELS WHICH WAS SETTLED IN A CLASS ACTION LAWSUIT CALLAWAY V. MERCEDES BENZ. TO MY KNOWLEDGE, THERE HAVE BEEN NO RECALLS OR ACKNOWLEDGMENT BY MERCEDES BENZ FOR ANY VEHICLES WITH THE SIMILAR DEFECT/HAZARD SUBSEQUENT TO 2007. MY VEHICLE IS A 2008 MERCEDES E-CLASS. WHILE MERCEDES REPAIRED MY SEAT AT NO CHARGE, THEY UNLAWFULLY, IN MY OPINION, REQUIRED I SIGN A RELEASE PRIOR TO THE COMMENCEMENT OF REPAIRS.
Nov 09, 2020
TURN HEATER FOR DRIVER SIDE SEAT,SMELLED SOMETHING BURNING ON LEFT LATERAL LUMBAR AREA,NOTICED A BURN THROUGH SEAT COVER.THIS IS THE SECOND TIME THIS HAS HAPPEN,HAD IT REPAIRED AT DEALERSHIP ABOUT FIVE YEARS AGO.I WAS ON CITY STREET WHEN THIS HAPPEN,
Jan 02, 2019
+ 9 more complaints for this component
WHEELS
11 complaints
2008 MERCEDES E350 WITH 18 INCH LOW PROFILE ALLOY WHEELS. I HAVE HAD TO REPLACE TWO RIMS WHICH WERE CRACKED CAUSING DEFLATION. LOW PROFILE 18 INCH ALLOY WHEELS. NO HARD DRIVING OR CURB INCIDENTS, JUST CRACKED. THE TIRE PLACE I TOOK IT TO SAYS THEY SEE A LOT OF THESE SPECIFIC RIM CRACKS ON MERCEDES OF THIS PERIOD.
Jan 04, 2016
I HAVE OWNED THIS VEHICLE FOR 2.5 YEARS. SINCE MAY OF 2013 I HAVE HAD TO REPLACE THREE WHEELS (RIMS). IT HAS GOTTEN TO THE POINT WHERE THEY ARE SO HARD TO LOCATE I HAVE HAD TO PURCHASE AFTER MARKET WHEELS. ONCE THE CRACK WAS RATHER LARGE AND THE LAST TWO WERE NOTICED WHEN I REPLACED THE TIRES ON THE VEHICLE. THEY WERE SMALLER AND EVENTUALLY WOULD NOT HOLD AIR IN THE TIRE. THIS HAS TO BE A FLAW IN THE PRODUCT. *TR
Nov 11, 2013
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY AN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT PASSENGER'S SIDE WHEEL RIM WAS SLIGHTLY BENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Feb 01, 2013
ON TWO OCCASIONS I HAD LOSS OF TIRE PRESSURE ON FRONT WHEELS. EXAMINATION SHOWED THE ALLOY WHEELS TO BE CRACKED. THIS HAS HAPPENED TWO TIMES IN APPROXIMATELY 90 DAYS. I HAVE NOT HIT ANY POT HOLES. SOME TYPICAL ROAD BUMPS MAYBE BUT NO DEEP HOLES. I'VE HAD MANY VEHICLES SINCE 1958 BUT NEVER HAD WHEELS CRACKING. RESEARCH HAS SHOWN QUITE A BIT OF PEOPLE WITH THE SAME LOW PROFILE TIRES USED ON THIS VEHICLE ARE ALSO HAVING CRACKED WHEELS AND LOSS OF TIRE PRESSURE. BESIDES BEING VERY COSTLY, THIS INDEED CAN BE A DANGEROUS SITUATION. LOSS OF TIRE PRESSURE CAN RESULT IN ACCIDENTS AND CAN SUBJECT VEHICLE OPERATORS TO DANGEROUS CONDITIONS WHEN CHANGING TIRES. I WROTE TO MERCEDES BUT THEY WILL NOT ADMIT TO THEIR WHEELS HAVING A PROBLEM. IT COULD BE POORLY DESIGNED WHEELS, THE USE OF LOW PROFILE TIRES OR A COMBINATION OF BOTH LEADING TO WHEEL FAILURES. *TR
Dec 18, 2012
SMALL POTHOLE HIT. RIM DESTROYED ALONG WITH TIRE. I HAVE PUT APPROXIMATELY 12 TIRES AND THREE RIMS ON THIS VEHICLE IN TWO YEARS. AFTER A SEARCH I NOW FIND OUT THAT RIM AND TIRE PROBLEMS ARE VERY COMMON ON THESE CARS. MY WIFE HAS DRIVEN FOR OVER 40 YEARS AND NEVER HAD A TIRE/RIM PROBLEM. *TR
Dec 12, 2012
+ 6 more complaints for this component
ENGINE
10 complaints
The contact owns a 2008 Mercedes-Benz E320. The contact stated while driving 30 MPH, the vehicle started shaking abnormally. On another occasion while driving 30 MPH, the contact stated that he noticed smoking coming from the front of the vehicle with an abnormal odor coming from the vehicle. The contact was able to pull over and examine the vehicle but found no failure. The vehicle was taken to the dealer, the contact was unsure what needed to be repaired; but the contact stated that the failure was with the engine. The vehicle was not repaired. The failure mileage was 120,000.
Dec 01, 2022
2008 V6 Engine Cam Shaft will worn out and check engine light comes on can unable to pass smog for registration renewal. The cost to replace the worn Engine Cam Shaft is about $4-$6K. It is not acceptable to the manufacture to design the vehicle can can have the major part worn out about 100K mile with good maintain of services and regular Service A-D and oil change.
Jan 04, 2022
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING FUEL AFTER REFUELING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE INFORMED THE SEAL WAS BROKEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
May 05, 2021
I WAS DRIVING THE VEHICLE ON THE INTERSTATE WHEN THE INSTRUMENT PANEL LIGHTS FLASHED, AND THE CAR LOST POWER TEMPORARILY. I WAS ABLE TO RESTART THE CAR AND CHECK ENGINE LIGHT REMAINED ON. MECHANIC IDENTIFIED FAULT CODES AS P2006 (INTAKE MANIFOLD RUNNER CONTROL STUCK CLOSED BANK 1), AND P0015 (CAMSHAFT POSITION B - TIMING OVER-RETARDED (BANK 1).
Jul 24, 2020
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350W. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE CAMSHAFT FAILED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO REPAIR THE VEHICLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT DUE TO THE FAILURE, THE VEHICLE WOULD BE UNABLE TO PASS THE SMOG TEST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Feb 24, 2020
+ 5 more complaints for this component
AIR BAGS
6 complaints
The contact owns a 2008 Mercedes-Benz E350. The contact stated that while driving at approximately 25 MPH, a vehicle that was merging onto the road did not yield and crashed into the front passenger side of her vehicle. The contact stated that the air bags failed to deploy. The contact sustained whiplash and bruises on her right leg, and the front passenger had an ACL injury. A police report was filed. The vehicle was towed to an independent mechanic, where unknown repairs were completed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,000.
Mar 09, 2023
INFORMED BY A MERCEDES BENZ DEALER THAT MY SRS IS NOT FUNCTIONING CORRECT. AND THAT THE AIR BAGS COULD DEPLOY UPON MINOR/LIGHT IMPACT. SRS LIGHT IS DISPLAYED!!!
Oct 21, 2020
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. WHILE DRIVING 65 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE AND CAUSED IT TO FLIP OVER SEVERAL TIMES. THE VEHICLE LANDED ON ITS SIDE. THE AIR BAGS DID NOT DEPLOY. THE POLICE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
May 24, 2018
I HAVE AN AIRBAG CODE SHOWING PASSENGER SIDE SENSOR OR WIRING HARNESS FAILURE. VEHICLE IS OUT OF WARRANTY, MERCEDES STATES REPAIR COST IS MY PROBLEM. CHECKING MERCEDES FORUMS REVEALS HUNDREDS OF COMPLAINTS OF SIMILAR AND EXACT PROBLEMS. SRS IS A VITAL SYSTEM, AND CANNOT FAIL. DESIGN AND SUPPORT FROM THE MANUFACTURER SHOULD REFLECT THEIR COMMITMENT TO SAFETY, NOT JUST PASS THE BUCK. ONE OR A DOZEN INSTANCES MAY BE QUALITY CONTROL ISSUE, BUT HUNDREDS OR EVEN THOUSANDS IS A FLAW THAT SHOULD BE INVESTIGATED. FROM MBWORLD.COM HTTPS://WWW.GOOGLE.COM/SEARCH?Q=SRS+MERCEDES+LIGHT&IE=UTF-8&OE=UTF-8#Q=SRS+MERCEDES+LIGHT+SITE:MBWORLD.ORG FROM BENZWORLD.ORG HTTPS://WWW.GOOGLE.COM/SEARCH?Q=SRS+MERCEDES+LIGHT&IE=UTF-8&OE=UTF-8#Q=SRS+MERCEDES+LIGHT+SITE:WWW.BENZWORLD.ORG HUNDREDS OF MERCEDES BENZ OWNERS HAVE A SENSOR OR WIRING PROBLEM THAT COULD LEAD TO INJURY OR DEATH. I BELIEVE SUCH A WIDESPREAD ISSUE SHOULD BE REPAIRED AT THE COST OF THE MANUFACTURER, NOT THE OWNERS OR VICTIMS.
Jul 13, 2016
MERCEDES BENZ 2008 E350. AIRBAG ACCIDENTALLY DEPLOYED WHILE DRIVING VEHICLE IN MANHATTAN, NY. *TR
Jul 22, 2009
+ 1 more complaint for this component
POWER TRAIN
6 complaints
The contact owns a 2008 Mercedes-Benz E350. The contact stated that while approaching a stop, she heard a roaring sound coming from the vehicle. The contact stated that the vehicle then stalled without warning. The vehicle failed to restart. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the rear differential had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 71,888.
Jan 10, 2023
The vehicle will intermittently go into limp mode with a max speed of 45mph. At a stop vehicle will not accelerate FWD unless transmission is put into park and the vehicle turned off and then re-started. Professional diagnosis suggests the transmission needs to be replaced and this is common for cars with 100k miles or more. Only a Mercedes Authorized Technician with a real time connection to a Mercedes Server can properly perform this task. This is a sub par design that creates a safety hazard. The repair procedure coupled with the frequency of this serious failure makes this vehicle a Lemon. Mercedes Benz Is Totally Responsible.
Aug 25, 2022
REAR DIFFERENTIAL NOISE DIAGNOSED AS FAILING PINION GEAR. THIS CAR HAS BEEN DRIVEN CAREFULLY. THE MILAGE IS 63,000. REAR DIFFERENTIAL PROBLEMS APPEAR IN VARIOUS FORUMS AND MAY OCCUR MORE COMMONLY THAN IS CURRENTLY KNOWN BY THE NHTSA. SIMILAR/SAME MAY ALSO BE OCCURRING IN CHRYSLER PRODUCTS. THE REAR DIFFERENTIAL WILL NEED A REBUILD OR REPLACEMENT.
Jan 29, 2019
THE TRANSMISSION IN MY CAR WILL INTERMITTENTLY SHIFT INTO LOW GEAR WHILE DIVING. THE CAR SUDDENLY LOOSES POWER WHILE AT HIGHWAY SPEED. THE CHECK ENGINE LIGHT CAME ON AND NOW THE TRANSMISSION WON'T SHIFT OUT OF FIRST GEAR. I'M TOLD BY THE MERCEDES-BENZ DEALER THAT THE TRANSMISSION MUST BE REPLACED AND I HAVE TO PAY FOR IT, $7000! THIS IS A SERIOUS SAFETY ISSUE AND I SHOULD NOT HAVE TO PAY FOR THEIR FAILURE. *TR
Apr 23, 2012
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHILE DRIVING 76 MPH, THE VEHICLE WOULD NOT ACCELERATE AND WOULD BRAKE WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TOWED TO THE NEAREST DEALER AND THEY STATED THAT THE TRANSMISSION FAILED. THE REPAIR DETAILS OR COST WERE UNKNOWN. THE MANUFACTURER STATED THAT THEY WOULD CONDUCT AN INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 38,000.
Apr 21, 2009
+ 1 more complaint for this component
SUSPENSION
6 complaints
The contact owns a 2008 Mercedes-Benz E350. The contact stated while the vehicle was parked the contact heard a hissing noise coming from the vehicle. The contact noticed the rear suspension on the driver's side was deflated sitting very low to the ground. The contact stated when they entered the vehicle to turn it on they received an error message on the display console stating the vehicle too low to drive. A few weeks prior to the failure the contact had the vehicle repaired by a local dealer for the rear suspension toe link and is concerned the failure that occurred on the vehicle is related to that repair. The vehicle was not inspected or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 155,000.
Jun 21, 2021
TOOK VEHICLE IN TO HAVE POWER STEERING SERVICED AND ALSO ASKED FOR AN INSPECTION OF THE VEHICLE. UPON INSPECTION, TECH NOTICED THAT REAR SUBFRAME WAS RUSTED BADLY. TECH FOUND THAT MOUNT BOSSES WERE ALMOST DETACHED AND THAT THE SUBFRAME WAS RUSTED THROUGH AT THE TRAILING ARM LOCATING POINTS. WHEN THIS ISSUE WAS FOUND THE VEHICLE WAS UP ON A LIFT. TECH ADVISED THAT THE CAR WAS NOT SAFE TO DRIVE AS IT WAS. MORE INFORMATION CAN BE PROVIDED IF NECESSARY.
Feb 18, 2020
IN THE PAST 10 MONTHS THE CAR IN QUESTION HAS EXPEREINCED ONE BROKEN SUSPENSION COIL SPRING, AND A SEPERATE SUSPENSION COIL SPRING FRACTURE. I CONTACTED MERCEDES ABOUT THIS ISSUE AND EXPRESSED MY CONCERN ABOUT THE QUALITY OF THESE CORE SUSPENSION COMPONENTS. THE RESPONSE I RECEIVED AMOUNTED TO THEM BEING SORRY THAT "THINGS FAIL". I SUSPECT THERE IS A LARGE POPULATION OF POORLY DESIGNED/MANUFACTURED SUSPENSION SPRINGS IN MERCEDES' VEHICLES ON U.S. ROADS RIGHT NOW AND I FELT SOME RESPONSIBILITY TO REPORT MY EXPERIENCES. UPDATED 9/28/2015 *LN *CN
Jul 29, 2015
JUST PURCHASED THIS 2008 E550 WITH 100K MILES ON IT. IT WAS INSPECTED AND SAID TO BE A GREAT MAINTAINED VEHICLE WITH NO ISSUES. I WAS DRIVING ON A CITY STREET AND A RED INDICATOR LIGHT CAME ON TELLING ME STOP CAR TOO LOW. CAR WAS IN SPORT MODE WITH THE VEHICLE RAISED BUTTON INDICATOR LIGHT ON. I DROVE BACK TO MY HOUSE AND PARKED THE VEHICLE, AS IT SAT FOR AN APPROXIMATE 1 HOUR I NOTICED IT DROP SIGNIFICANTLY. I TURNED THE VEHICLE ON TOO SEE IF IT WOULD RAISE AGAIN AND THE COMPRESSOR WAS STILL WORKING BUT NO MOVEMENT WAS HAPPENING. I LOOKED IT UP ONLINE AND THERE HAS BEEN NUMEROUS ACCOUNTS OF THESE VEHICLES HAVING THE SAME ISSUE. I JUST SPENT 20K ON A VEHICLE THAT LASTED ME 7 DAYS. THE DEALERSHIP STATED THAT THE FIX COULD COST ME A FEW THOUSAND DEPENDING ON WHAT THEY FIND. THIS IS RIDICULOUS AND SOMETHING NEEDS TO BE DONE FOR ALL OWNERS OF THE AIRMATIC SYSTEMS. THEY ARE FAULTY AND ARE TOO EXPENSIVE TO BE GOING BACK AND FORTH TO THE DEALER TO BE SERVICED. GREAT VEHICLE WITH A HUGE FLAW. *TR
Dec 23, 2014
FRONT TIRES WORE OUT ON THE INSIDE PREMATURELY. DEALER ( KEYES MERC.) WAS UNABLE TO ALIGN THE FRONT SUSPENSION. I WAS TOLD THAT THE SUSPENSION HAD DROPPED, DUE TO GRAVITY, AND THAT THEY WOULD HAVE TO PLACE SHIMS TO PROP UP THE FRONT END. MERC CUSTOMER RELATIONS WAS UNABLE TO PROVIDE ME WITH A REASONABLE ENGINEERING EXPLANATION AND UNWILLING TO RECTIFY THE SITUATION. THE SHIMS WERE PLACED AND THE CAR STILL PULLS TO THE RIGHT.MY MAIN CONCERN IS THE SAFETY OF MY FAMILY IN THE EVENT OF A SUSPENSION FAILURE. *TR
Aug 11, 2014
+ 1 more complaint for this component
VISIBILITY
5 complaints
The contact owns a 2008 Mercedes-Benz E350. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 19V918000 (Visibility). The contact stated that the sunroof was working prior to the recall repair. After the recall repair, the contact opened the sunroof to check the operation of the sunroof; however, the sunroof failed to close as needed. The vehicle was taken back to the dealer and the sunroof was manually closed and the contact was informed that the sunroof should not be opened. The sunroof was not repaired. The contact called the dealer several times but was unable to speak with the Service Manager. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 86,876.
Jul 16, 2024
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SUN ROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NORTH HAVEN (620 WASHINGTON AVE, NORTH HAVEN, CT 06473, (203) 239-1313) WHERE THE SUN ROOF WAS REPAIRED. THE CONTACT MENTIONED THAT THE RECALL REPAIR WAS COVERED UNDER THE VIN HOWEVER, SHE WAS CHARGED FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,018. PARTS DISTRIBUTION DISCONNECT. ## VIN PASSED ## MERCEDES-BENZ 2008 ##
Jan 08, 2021
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SCRAPING SOUND HEARD WHEN THE PASSENGER'S SIDE FRONT WINDOW WAS ROLLED UP OR DOWN. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE FROM THE SUNROOF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CROWN EUROCARS (8302 US HWY 19 N, PINELLAS PARK, FL 33781) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 30, 2020
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 18, 2020
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED W.I. SIMONSON MERCEDES-BENZ (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403; (855) 677-2690) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 15, 2020
VEHICLE SPEED CONTROL
4 complaints
THIS CAR AUTO ACCELERATED WHILE I WAS PARKING IN THE MIDDLE OF A RESIDENTIAL STREET ON SEP 14, 2013. MY CAR ENDED UP HITTING ANOTHER PARKED CAR IN FRONT OF ME. MY CAR DAMAGE IS AROUND $13,000. IT IS THE 2ND TIME WHEN IT HAS AUTO ACCELERATED WITHIN THE PAST 6 MONTHS. THE 1ST. TIME WHEN IT HAPPENED I WAS ON THE ROAD & IT MOVED FEW FEET BY ITSELF WHEN I STOPPED AT A SIGNAL. I WAS ABLE TO CONTROL IT BY HITTING THE BREAKS WITH LOTS OF FORCE. THAT TIME, I THOUGHT IT MAY BE MY IMAGINATION OR EARTHQUAKE, BUT THIS TIME, 2ND TIME, THE ENGINE MADE A RACING SOUND & IT JUST WENT OUT OF CONTROL & HIT THE OTHER PARKED CAR IN FRONT OF ME DESPITE OF ME HITTING THE BRAKES. APPARENTLY THE CAR BRAKES COULDN'T DO ANYTHING EITHER & THE END RESULT WAS I HIT THE OTHER PARKED SUV IN FRONT OF ME. *TR
Oct 07, 2013
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE VEHICLE INCREASED ACCELERATION INDEPENDENTLY. AFTER REPEATED FORCE WAS APPLIED TO THE BRAKE PEDAL, THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 06/26/2013 *LJ UPDATED 7/1/13 UPDATED 7/2/2013 *JS
Jun 06, 2013
BAD PLACEMENT OF CRUISE CONTROL STALK ON 2008 MERCEDES BENZ E CLASS. IT CAN BE CONFUSED WITH THE TURN SIGNAL STALK. I HAVE TURNED ON THE CRUISE CONTROL WHEN I MEANT TO ACTIVATE THE TURN STALK. *TR
May 05, 2008
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO A CONCRETE WALL. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE HAS NOT BEEN DIAGNOSED. THE MANUFACTURER ADVISED THE CONTACT TO SPEAK WITH HER INSURANCE COMPANY. THE DISTRICT OF COLUMBIA POLICE FILED REPORT NUMBER 004869. THE CURRENT AND FAILURE MILEAGES WERE 63. UPDATED 02-15-08. *KB UPDATED 02/15/08 *TR
Jan 18, 2008
ELECTRICAL SYSTEM
3 complaints
The contact owns a 2008 Mercedes-Benz E350W. The contact that she noticed a fuel odor throughout the vehicle. The contact stated that the vehicle was taken to an independent mechanic where it was diagnosed, and the contact was informed that the fuel tank components and fuel compressor needed to be replaced. The vehicle was repaired however, the failure recurred. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that the fuel gauge failed to read properly and needed to be replaced. The vehicle was not repaired. The contact referenced the NHTSA Campaign Number: 08V303000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.
Oct 10, 2023
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT UPON REFUELING THE VEHICLE, THE CONTACT WOULD SMELL A STRONG GASOLINE ODOR. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUTOFF WITHOUT WARNING. THE CONTACT INITIALLY HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THAT CRANKSHAFT SENSOR. DESPITE THE REPAIR, THE FAILURE PERSISTED. AFTER THE SECOND FAILURE, THE CONTACT CALLED THE MANUFACTURER WHO INFORMED HIM THAT THE VEHICLE WAS UNDER WARRANTY FOR A DEFECTIVE FUEL PUMP. THE MANUFACTURER THEN HAD THE VEHICLE TOWED TO MERCEDES-BENZ OF BURLINGTON (80 CAMBRIDGE ST, BURLINGTON, MA 01803) WHERE THEY INFORMED HIM THAT THE HAD A DEFECTIVE FUEL TANK AND FUEL PUMP THAT BOTH NEEDED TO BE REPLACED UNDER WARRANTY. THE CONTACT WAS THEN INFORMED THAT SINCE HIS VEHICLE WAS INVOLVED IN AN ACCIDENT, THE VEHICLE NO LONGER QUALIFIED UNDER WARRANTY AND WAS INFORMED THAT THE HAD TO PAY FOR THE REPAIR OF THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 08V303000 (ELECTRICAL SYSTEM). THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE DEALER POSSESSION. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000. ## VIN PASSED ## 2008 MERCEDES BENZ E350 ##
Jan 12, 2021
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. WHILE DRIVING LOW SPEEDS ON VARIOUS OCCASIONS, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO WAIT A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO MERCEDES-BENZ OF MELBOURNE (509 E NASA BLVD, MELBOURNE, FL 32901, (321) 557-9342) WHERE IT WAS DIAGNOSED THAT THE COMPUTER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE. *TT
Jun 26, 2018
ELECTRICAL SYSTEM,SEATS
3 complaints
SEAT HEATER IN DRIVER'S SEAT BACK OVERHEATED, RESULTING IN A BURN THROUGH THE SEAT AND CAUGHT THE DRIVER'S CLOTHING ON FIRE.
Jan 14, 2019
DRIVER'S HEATED SEAT BURNING?!? I'VE OWNED THIS VEHICLE SINCE LATE MAY OF '18. ON TUES. 11/06/18 AFTER WORK, I STARTED THE CAR AND BEGAN DRIVING HOME. TURNED ON THE HEAT AND THE DRIVER'S HEATED SEAT (IT'S 30 DEGREES AND SNOWING HERE IN MN). I TAKE-OFF AND NOT A MINUTE LATER I SMELL WHAT SEEMS TO BE AN ELECTRICAL FIRE/SMOKE. THERE WAS LIKELY EVEN A WHIFF OF SMOKE PRESENT. THANKFULLY I IMMEDIATELY FIGURED IT WAS UNFORTUNATELY COMING FROM MY CAR AND THAT THE HEATED SEAT WAS LIKELY THE CULPRIT. TURNED IT OFF, PULLED OVER AND NOTICED THE PICS ATTACHED (BURNED HOLE IN LOWER RIGHT OF SEAT IF LOOKING AT IT HEAD-ON). THERE WAS THE MB-TEX CRACK THERE PRIOR. NOW, I WON'T (UNFORTUNATELY) BE USING MY HEATED SEAT ANYTIME SOON, BUT MY QUESTION IS, WHAT NOW? THE WIFE USES HER SIDE ALL THE TIME, NEVER NOTICED ANY ISSUES. PRETTY SCARY/SURPRISING AND DISAPPOINTING ALL AT ONCE.
Nov 09, 2018
TURNED ON DRIVERS SEAT WARMER, SMELLED SMOKE AND OPENED WINDOWS THINKING THE ODOR WAS FROM OUTSIDE OF THE CAR. TURNED THE SEAT HEATER OFF AND LATER FOUND A QUARTER SIZE HOLE BURNED IN THE LEFT SIDE OF THE DRIVERS SEAT. MY SHIRT AND PANTS ALSO HAD HOLES BURNED IN THEM. FORTUNATELY I TURNED THE HEATER OFF BEFORE I WAS BURNED OR A FIRE STARTED. MERCEDES-BENZ DEALER IS GOING TO REPAIR THE DAMAGE TO THE SEAT OF MY 2008 E-350. *TR
May 23, 2011
TIRES
3 complaints
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350 EQUIPPED WITH CONTINENTAL PRO CONTACT TIRES SIZE 245/40/18, DOT NUMBER (HWTPP1H6). THE CONTACT NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE CAUSED DAMAGE TO THE WHEEL RIM. IN ADDITION, THERE WAS A SEVERE VIBRATION WHICH EMITTED FROM THE TIRE WHENEVER DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEFECTIVE TIRE WAS BALANCED AND REALIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.
Feb 01, 2013
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350 WITH CONTINENTAL, CONTI PRO CONTACT TIRES. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OVER A BUMP IN THE ROAD, THE TIRES WOULD FORM A BLISTER OR BUBBLE. THE DEALER ADVISED THE TIRES WERE UNSAFE AND ALL FOUR TIRES WERE REPLACED. IN ADDITION, THE CONTACT STATED SHE HAS ALSO EXPERIENCED SEVERAL BLOWOUTS WITH THE TIRES. SHE WOULD HAVE ALL FOUR TIRES REPLACED WHENEVER SHE WOULD EXPERIENCE A BLOWOUT. THE DEALER ADVISED THE TIRES WOULD BLOWOUT EASILY BECAUSE THEY WERE LOW COMPOSING TIRES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,786.
Apr 20, 2010
I HAVE A NEW 2008 E350 MERCEDES WITH CONTINENTAL CONTIPRO CONTACT 265/35 R 18.97V TIRES. AT 6000 I NOTICED A BULGE ON THE SIDEWALL. I WAS TOLD I HIT A BUMP IN THE ROAD & IT WASN'T COVERED UNDER WARRANTY. NOW AT 7000 MILES I NOTICED YESTERDAY 2 MORE BULGES ON THE SIDEWALL OF 2 ADDITIONAL TIRES. I WAS FORCED TO BUY A REPLACEMENT TIRE AT $300. NOW I AM TRYING TO GET COMPENSATION FROM CONTINENTAL OR SOMEONE TO RECTIFY THIS PROBLEM. BY THE WAY, THERE IS NO DAMAGE TO THE WHEELS SO THIS HAS GOT TO BE A DEFECT FROM THE TIRE COMPANY. *TR
Aug 19, 2008
TIRES,WHEELS
3 complaints
WHILE TRAVELING AT ORDINARY SPEED ON EVEN INTERSTATE SURFACE (I-64) EAST BOUND THE REAR RIGHT TIRE OF MY MB E350W4 BLEWOUT. I WAS ABLE STABILIZE THE CAR AND EXIT THE HIGHWAY AS I WAS JUST THEN IN FRONT OF A AN EXIT. MY TIRES HAD BEEN RECENTLY INSPECTED DURING A REGULAR SERVICE OF MY CAR. THERE IS NO REASON OR EVENT WHICH COULD HAVE CAUSED THE SUDDEN TIRE FAILURE. I HAVE FILED A COMPLAINT WITH CONTINENTAL TIRE CUSTOMER SERVICE, BUT THE COMPANY HAS FAILED TO ACKNOWLEDGE THAT THEIR PRODUCT MAY HAVE MANUFACTURING ISSUES. NOW I HAVE OBSERVED A BLEMISH DEVELOPING ON THE SIDEWALL OF ANOTHER TIRE. THE DEALER HAS SUGGESTED THAT "WE WATCHED IT" FOR A TIME AND SEE WHAT HAPPENS. MY TIRES ARE CONTINENTAL, CONTIPROCONTACT, 245/40 R18 93V, MS RADIAL. REPLACING THE TIRE COST ME SOME $350 SAND COULD HAVE COST ME MY LIFE OR VERY SERIOUS INJURY HAD I BEEN TRAVELING AT HIGHER SPEED OR IR THE FRONT TIRE HAD FAILED RATHER THAN THE REAR. I FIRMLY BELIEVE THESE TIRES POSE AN IMMEDIATE THREAT TO PUBLIC SAFETY. *TR
Jul 23, 2012
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHILE DRIVING 30 MPH OVER A POTHOLE THE TIRE EXPLODED. THE TIRE WAS A CONTINENTAL CONTIPRO CONTACT SIZE 245/40R18.93V. THE FRONT PASSENGER TIRE EXPLODED AND THE RIGHT REAR TIRE DEVELOPED A BLISTER AND THE RIM WAS NO LONGER ALIGNED. THE FAILURE COULD HAVE LED TO A FATALITY DUE TO THE POOR DESIGN. THE WHEEL RIM ON THE TIRES WAS 18 INCHES AND THE TIRE WAS TWO TO THREE INCHES OFF THE GROUND. THESE ARE THE ORIGINAL TIRE AND RIMS THAT CAME WITH THE VEHICLE. THERE WERE NO INJURIES AND THE VEHICLE WAS NOT DAMAGED WHEN THE FAILURE OCCURRED. ROADSIDE ASSISTANCE REPAIRED THE TIRES. THE VEHICLE WAS DRIVEN TO THE DEALER THE FOLLOWING DAY. THE DEALER STATED THAT THEY WERE AWARE OF THE PROBLEM AND THE DEFECT; YET, THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THEY WOULD GIVE HIM A FREE TIRE WHICH HE DID NOT RECEIVE. THE FAILURE MILEAGE WAS 20,000.
Sep 02, 2010
MB E-350 2008 IS EQUIPPED WITH LOW PROFILE TIRES CONTIPRO CONTACT 245/40 R 18 THE TIRES CONTACT DISTANCE FROM ROAD SURFACE TO BOTTOM OF RIM IS APP.2 INCH. THE RIM DIAMETER IS APP.19+ INCHES. THE WEIGHT OF THE VEHICLE FURTHER REDUCES THE CONTACT DISTANCE. THE MOMENTUM OF THE CAR AT NORMAL SPEED WHEN COMES ACROSS A SMALL POT WHOLE OR AN OBJECT THE RIM OF THE CAR ITSELF BURST THE TIRE RESULTING INTO TIRE EXPLOSION AND BENDING OF THE RIM. THIS IS A SERIOUS SAFETY ISSUE AND IF NOT CORRECTED IN A TIMELY MANNER MAY LEAD TO SERIOUS ACCIDENTS INCLUDING DRIVER AND OTHER PASSERS BY INCLUDING ROAD DEATH 2)THIS HAPPENS 2 TIMES. MBUSA ROAD ASSISTANCE CAME 2 TIMES AND INSTALLED DUMMY TIRE CAME WITH THE CAR. 3) MB USA REFUSED TO CORRECT THE PROBLEM I STRONGLY BELIEVE THAT THIS IS A DEFECTIVE DESIGN AND MUST BE REVIEWED AS THE RIM ITSELF MAY EXPLODE THE TIRE AND GET BENT AS WELL. UPDATED IVOQ 01/21/11 *TR
Sep 02, 2010
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
2 complaints
2008 MercedesE350 (W211) Driver’s seat heater, ~11:48am Location: Lidl Parking Lot, 2017 St. Joseph’s Dr., Bowie/Upper Marlboro, MD While I was sitting in the driver’s seat with my back fully against it, the seat heater burned through the leather on the left side of the seat. The cabin immediately filled with smoke. The burning stopped only after I turned off the seat‑heater button. I was inside the vehicle during the failure, and the situation created a direct fire hazard; the seat could have ignited, and I could have caught fire. I don’t know if the passenger seat heater is also affected, so passengers cannot safely use their seat warmer. No warning lamps, messages, or symptoms pre failure. Evidence Available: Video/photo of the aftermath (burned seat left‑side damage), the vehicle and damaged seat are available for inspection. Smoke in video/photo. Has the Problem Been Reproduced or Confirmed?: I’ve not attempted to reproduce the problem for safety reasons, and it has not yet been confirmed by a dealer or independent service center. However, publicly available information shows Mercedes previously settled a $54 million class action for the same seat‑heater defect in model years prior to 2008. My 2008 model was not included despite experiencing the same dangerous failure. Mercedes is aware this is a known issue.Has the Vehicle Been Inspected?: A dealership inspection at Mercedes‑Benz of Alexandria scheduled 12/23/23 at 11:00 a.m. Warning Lamps or Prior Symptoms: None. Safety Risk Summary: This defect created immediate danger to my safety. The heater burned through the seat while I was sitting in it, filling cabin with smoke and creating a risk of burn injury and the possibility that I could have caught fire. The defect may also endanger passengers if both seats are affected. Broader Concern: Prevent others from experiencing defect, causing serious injury/vehicle fire. Limits safe use of vehicle for self and passengers. Plus Mercedes is aware. Can’t upload video.
Dec 20, 2025
WHILE DRIVING THE CAR TONIGHT THE SEAT STARTED SMOKING AND THERE IS A BURN HOLE ON THE DRIVER SEAT 1/2 DOLLAR IN SIZE. THE CAR WAS IN MOTION, SEAT HEATER IN USE.
Dec 13, 2020
STRUCTURE
2 complaints
The trunk safety release inside the trunk will not open the trunk. It is an electrical switch and not a cable pull release. If you get in the trunk and the battery is low, you cannot get out. There is not a passage between the rear seat and the trunk. There is not a manual release for the trunk. The only way to get inside is cutting through the trunk lid or deck.
Feb 13, 2025
PANORAMIC SUNROOF EXPLODED OUTWARD, WITH ANYTHING STRIKING THE CAR. ON THE ROAD ALONE WITH NO OTHER VEHICLES, THE GLASS SHATTERED UPWARD, HELD IN PLACE FOR A BIT UNTIL I COULD EXIT, THEN FALLING INWARD AS I PULLED INTO A SERVICE STATION.
Mar 21, 2016
VISIBILITY/WIPER
2 complaints
panoramic sunroof stuck will not close. generally dealer purportedly recalled select vehicles acknowledging issue, however oem states this particular vin is not included in recall, not making any sense, if they acknowledge problem but decline to resolve for others
Aug 28, 2024
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E-350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (ATLANTA CLASSIC CARS 1705 BOGGS RD NW, DULUTH, GA 30096, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE VEHICLE SAFETY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Feb 20, 2020
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2008 Mercedes Benz E320. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who confirmed engine failure. The contact was informed of NHTSA Campaign Number: 08V006000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included. The failure mileage was unknown.
Dec 14, 2022
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE HARMONIC BALANCER FRACTURED WITHOUT WARNING AND CAUSED THE SERPENTINE BELT TO DETACH. AS A RESULT, THE POWER STEERING AND BRAKING ABILITY FAILED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE BOLT, HARMONIC BALANCER, AND THE SERPENTINE BELT. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Jun 11, 2018
UNKNOWN OR OTHER
2 complaints
Panoramic sunroof does not close and roof shades do not close. Mercedes Benz wants $8,000+ to fix it. Then tells us our 2008 is only worth $3500.
Jan 18, 2022
PROBLEM WITH 2015-2016 NAVIGATION DVD UPDATE I PURCHASED THE (2015-2016) LATEST NAVIGATION DVD UPDATE FOR MY 2008 MERCEDES-BENZ E350 SEDAN FROM THE MERCEDES-BENZ DEALERSHIP AT DENVER, COLORADO. SINCE JANUARY 23RD 2016, WHEN I MADE THE PURCHASE, THE NAVIGATION DVD HAS BEEN WORKING FINE - EXCEPT FOR YESTERDAY, WHEN I WANTED TO GO TO AN OFFICE BUILDING IN HIGHLANDS RANCH, COLORADO. I FOUND OUT, TO MY SURPRISE, THAT MY CAR'S NAVIGATION INTERFACE (FED FROM THE NAVIGATION DVD) NO LONGER RECOGNIZES THE CITY OF HIGHLANDS RANCH, IN COLORADO. MEANWHILE MY OLDER DVD, WHICH IS THE 2010 VERSION, RECOGNIZES HIGHLANDS RANCH, WITHOUT PROBLEM. AFTER MY MEETING AT HIGHLANDS RANCH, I WENT TO THE NEARBY MERCEDES-BENZ DEALERSHIP; AND THE SERVICE ASSOCIATE HELPED ME TREMENDOUSLY - BUT ALL TO NO AVAIL. IT WAS LATER, AFTER LOTS OF TINKERING, THAT I FOUND OUT THAT ALL THE STREETS IN HIGHLANDS RANCH, CO ARE NOW PUT UNDER THE NEARBY CITY OF LITTLETON, COLORADO - ON THE LATEST NAVIGATION DVD. I HAVE CALLED THE CUSTOMER CARE AT MERCEDES-BENZ OF USA; AND THEY DIRECTED ME TO HERE.COM, SO I COULD FILE A COMPLAINT. I HAVE FILED THE COMPLAINT. IT IS INTERESTING TO NOTE, HOWEVER, THAT BASED ON THE MAP THAT'S PUBLICLY AVAILABLE ON HERE.COM, STREETS IN HIGHLANDS RANCH, COLORADO ARE UNDER LITTLETON, COLORADO. SO, THIS IS NOT A PROBLEM THAT IS LIMITED TO MY DVD OR MY CAR'S NAVIGATION FIRMWARE OR SOFTWARE. ON HERE.COM, THE SAME PROBLEM EXISTS. I HAVE ALSO CALLED THE MERCEDES-BENZ OF DENVER (THE DEALERSHIP WHERE I PURCHASED THE IMPUGNED DVD); AND THEY TOLD ME NAVIGATION DVDS CANNOT BE RETURNED.
Feb 05, 2016
STEERING
2 complaints
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED AFTER PARKING THE VEHICLE AND ATTEMPTING TO RESTART THE VEHICLE, THE ELECTRONIC STEERING LOCK CEASED. THE VEHICLE WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000.
Apr 15, 2020
ON TWO SEPARATE OCASSIONS, ABOUT 4 WEEKS APART STEERING WHEEL LOCKED UP CAUSING A NEAR ACCIDENT ON MERCEDES E CLASS. DEALER CLAIMED THIS WAS A RARE OCASSION. VEHICLE IS CURRENTLY IN THE DEALER SHOP FOR THE SECOND TIME FOR REPAIR. THE FIRST TIME I WAS BILLED ABOUT $1,000. I AM GOING TO BE BILLED AGAIN WHEN THE CAR IS REPAIRED. *TR
Oct 12, 2010
SEATS,FUEL/PROPULSION SYSTEM
2 complaints
FUEL PUMP AND SENDING UNIT IS CRACKED CAUSING FUEL VAPOR TO ENTER CABIN. ALSO DRIVER SEAT HEATER IS OVER HEATING CAUSING CONSIDERABLE DISCOMFORT AND CANNOT BE USED. WHEN I STARTED TO RESEARCH THESE ISSUES I FOUND NUMEROUS OTHER COMPLAINTS FOR THE SAME PROBLEMS HAD BEEN PREVIOUSLY REPORTED BUT I HAVE NOT RECEIVED A RECALL NOTICE.
Mar 08, 2020
I SMELLED STRONG GAS SMELL A FEW DAYS AGO. I TOOK MY CAR TO MERCEDES ARROWHEAD LOCATED IN ARIZONA YESTERDAY. THEY INFORMED ME THAT THE PROBLEM WOULD BE COVERED UNDER A 15 YEAR WARRANTY (FUEL TANK HAD STARTED LEAKING). TODAY THEY CALLED ME AND SAID THAT THE LEAK HAD SATURATED TO MY BACK SEATS AND THAT IT WASN'T COVERED BECAUSE I HAD TAKEN TOO LONG TO CALL THEM AND THAT'S WHY THE BACK SEATS WERE SATURATED WITH GAS (I DIDN'T KNOW THAT MY SEATS WERE SATURATED WITH GAS UNTIL I STARTED TO SMELL IT THROUGH MY VENTS WHILE AC WAS BLOWING). NOW, I AM BEING ASKED TO PAY ALMOST $500 TO REPLACE THE PADS AND DEAFENING MATERIAL AS THEY TOLD ME IT WASN'T COVERED BY WARRANTY EVEN THOUGH IT WAS CAUSED BY A DEFECTIVE FUEL TANK. AT THIS POINT I'M NOT SURE IF THERE HAVE BEEN ANY HEALTH RELATED ISSUES FOR MYSELF AND MY 2 KIDS WHO NORMALLY SIT IN THE BACK OF THE CAR WHO HAS BEEN INHALING THE GAS FUMES FOR AN UNKNOWN LENGTH OF TIME.
Aug 13, 2016
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
My car displayed all of the issues listed below for the Electrical system recall. The fuel gague went "blank", other gagues acting irradical, the check engine light stay on, etc. My car make and model fall under this recall but have been excluded. I had to pay out of pocket $4678.50 to replace the entire fuel tank due to this and the Manufacture (Mercedes Benz) is refusing to reimburse me. (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE. IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
Dec 31, 2025
POWER TRAIN,AIR BAGS
1 complaint
While driving a 2008 Mercedes-Benz E350 on 5/21/2025 around 1:50pm, the transmission suddenly failed while I was traveling at approximately 75 mph was on highway 76. As a result of the failure, the driver's side airbag deployed unexpectedly.
May 22, 2025
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
The panaramic sunroof had gotten stuck open and gears or something are not engaging at times, sounds like motor grinds and the sunroof slips off track and closed unevenly. Will not open back up.
Feb 07, 2025
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
The contact owns a 2008 Mercedes-Benz E350. The contact stated that after parking the vehicle overnight, the vehicle failed to start the following morning. The contact was able to jumpstart the vehicle. The vehicle was taken to Combels Customs - Collision Repair, Auto Body Shop, where the alternator and the battery were replaced; however, the failure persisted. The contact stated that the speedometer, the clock, and the infotainment system were inoperable. Additionally, the contact stated while driving at various speeds and turning, there was an abnormal knocking sound coming from the rear suspension, and the vehicle was swaying. The contact stated that after opening the sunroof, the sunroof failed to close as needed. The contact was able to close the sunroof manually with assistance. The contact related the failure to NHTSA Campaign Numbers: 08V303000 (Electrical System), 24V874000 (Visibility) and 12V264000 (Suspension). The dealer was notified of the failure and informed the contact the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 116,000.
Jan 13, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
On [XXX] I was driving and the vehicles stalled in the middle of the street, I couldn’t start it back. I managed to contact AAA and had the vehicle towed to my home because it around 6pm and auto repair shops were closed. Next morning I had AAA towed the vehicle to a local auto repair shop and they told me that fuel pump failed. It would have been very dangerous if we were driving on the freeway, not to mention I had my 85 year old mother in the passenger seat. Please help me as I am sure what I need to do now. It’s a Mercedes-Benz model E350 2008. I can be reached at [XXX] my name is [XXX] . My car has 87,200 miles. Thank you in advance for all your helps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 09, 2024
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
The contact owns a 2008 Mercedes-Benz E320. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment and white smoke was coming from the exhaust pipe. The vehicle was taken to the dealer and diagnosed with a failed turbo valve and a failed exhaust system. The contact was informed that the turbo valve and the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Dec 06, 2023
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
The contact owns a 2008 Mercedes-Benz E350. The contact stated while driving at various speeds on a bumpy road surface, the sunroof shuddered. The contact also stated that the sunroof failed to open. Additionally, the contact stated while driving 40-45 MPH and depressing the brake pedal, the pedal went to the floorboard, and the vehicle failed to respond. The brake fluid level message was displayed. The contact stated that she swerved to the left lane to avoid crashing into another vehicle. The contact then made a left turn and continually depressed the brake pedal until the vehicle stopped. The contact then drove 20-25 MPH to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake line was corroded, causing the brake fluid to leak. The mechanic added brake fluid to the vehicle; however, the failure recurred while the contact was driving back to the residence. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was approximately 106,000.
Aug 08, 2023
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
In the fall of 2021 the car started to received errors related to the ABS control unit that failed preventing 1) antilock braking, control of ESP (limiting poor handling), and cruise control. At the time of the failure, the car only had 31,552 miles and was properly maintained. MB has extended a warranty for several models and years...but even though my 2008 E-Class is not included in the warranty extension, several models (thru 2012) had their warranty extended for 25 years. I have not been able to get a answer why the E-Class after 2006 was excluded. The symptoms and parts diagnosed match the warranty 100%.
Jan 15, 2022
STRUCTURE,UNKNOWN OR OTHER
1 complaint
The panoramic roof gets stuck in open position and makes the car dangerous for flying objects into the car also I feel more dangerous for my safety and for life. In my car we have repaired the roof several times, again now the roof is stuck in open position. I believe this should be a factory recall issue as this is very marginal and poor design to result in failure so often
Sep 07, 2021
STEERING,EXTERIOR LIGHTING,ENGINE
1 complaint
HEARING TICKING AND ROARING
Mar 14, 2021
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
UPON FILLING UP MY GAS TANK THERE IS A STRONG ODOR OF GASOLINE. THIS BECOMES REALLY BAD WHEN PARKED IN MY GARAGE. WE HAVE 2 SMALL CHILDREN SO WANT TO SOLVE THIS AS SOON AS POSSIBLE.
Dec 13, 2020
AIR BAGS,STRUCTURE,SERVICE BRAKES
1 complaint
AT LOW SPEED , COMING OUT OF A GROCERY STORE PARKING LOT, CAR WENT INTO SUDDEN UNINTENDED ACCELERATION WITHOUT ANY WARNING. FULLY PRESSING ON THE BRAKE FAILED TO SLOW OR STOP THE CAR. WITH THE BRAKE NOT WORKING AND THE CAR ACCELERATING VERY FAST THE CAR BECAME OUT OF CONTROL UNTIL IT CRASHED WITH A LARGE ROCK /BOULDER WHEN IT STOPPED. THERE WAS EXTENSIVE DAMAGE THE THE WHOLE FRONT HALF OF THE CAR. THE CAR HAD TO BE TOWED IN. I SUSTAINED A SIGNIFICANT BRUISES OF MY BREAST BONE AND ADJOINING RIBS. I AM STILL IN PAIN. THIS SAME EXACT MALFUNCTION WITH THIS SAME CAR AS NOTED ABOVE OCCURRED IN 2013. I PAID EXTRA FOR MB TO HAVE AN ENGINEER EXAMINE THE CAR BUT I WAS TOLD NOTHING WAS WRONG. ON BOTH OCCASIONS THE AIR BAGS DID NOT DEPLOY.
Jun 26, 2020
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A CONCRETE STRUCTURE. DURING THE CRASH THE FRONT END SUSTAINED SEVERE DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED STERNUM WHICH DID NOT REQUIRE IMMEDIATE MEDICAL TREATMENT. THE FRONT PASSENGER WAS NOT INJURED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THE FAILURE HAD ALSO OCCURRED ON A PREVIOUS OCCASION. THE FAILURE MILEAGE WAS 32,000.
Jun 23, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
UPON EXITING MY VEHICKE., I NOTICED A STRONG BURNING SMELL BUT COULD NOT PINPOINT IT. OVER THE NEXT COUPLE OF DAYS THE SMELL PERSISTED AND MY DASHBOARD WARNING SYSTEM ALERTED ME THAT MY TAIL LIGHTS WERE NOT WORKING. THE MESSAGES WERE ALTERNATING BETWEEN REAR LEFT TAIL LIGHTS, REAR RIGHT BRAKE AND TAIL LIGHTS, THE TURN SIGNALS, ETC. IT WAS JUST CHANGING ALL THE TIME. I TOOK IT IN TO THE MERCEDES DEALER AND THEY SAID I NEEDED AN ENTIRE TAIL LIGHT ASSEMBLY AND THEN TOLD ME THEY DIDN'T KNOW. AS IF NOW I HAVE ANOTHER APPOINTMENT FOR 7 JAN 2920.
Dec 27, 2019
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE LEAKED FUEL FROM THE TOP OF THE FUEL FILTER INTO THE BACK SEAT OF THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF ONTARIO AT 909-212-8400 (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761), BUT DID NOT RECEIVE A RETURN CALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Dec 17, 2019
SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE,TIRES
1 complaint
2008 MERCEDES BENZ E350W. CONSUMER WRITES IN REGARDS TO WIRING HARNESS ON CAMSHAFT ADJUSTER SOLENOID SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING THE SUSPENSION, TIRES, UNDERCARRIAGE, AND THE VEHICLE'S FRAME. THE CONSUMER STATED THE VEHICLE LEANS FROM ONE SIDE TO THE OTHER. *JS
Jul 25, 2019
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT ALL OF THE REAR SEAT BELTS WERE INOPERABLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 07V465000 (SEAT BELTS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Sep 04, 2018
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE KEY FOB FAILED TO OPEN THE TRUNK. IN ADDITION, THE REAR LICENSE PLATE LIGHT AND THIRD BRAKE LIGHTS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR ACTUATOR FAILED TO UNLOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
May 22, 2018
STEERING,SUSPENSION
1 complaint
LOWER FRONT CONTROL ARM REPLACEMENT PARTS MANUFACTURED BY FEQ AND SUPPLIED THRU WORLDPAC ARE SUSPECTED TO BE DEFECTIVE. PARTS HAVE 18K MILES ON THEM AND ARE AT A FAILURE POINT. ALTHOUGH WE ARE UNUSBLE TO DETERMINE IF A PART FAILURE FROM DESIGN AND MANUFACTURER OR FROM IMPACT DAMAGE TO SUPPORTING FRAME WORK ... PICTURES ATTACHED.
Jun 08, 2017
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
THE FUEL GAUGE HAS BECOME INCONSISTENT DURING THE PAST FEW MONTHS. THE FUEL LEVELS RUN UP AND DOWN AND NEVER GO BELOW THE HALF WAY MARK. WAS DRIVING ON THE FREEWAY YESTERDAY AND THE CAR COMPLETELY RAN OUT OF GAS. NO WARNING OR INDICATION OF LOW GAS LEVELS. HAD ACTUALLY SHOW 231 MILES REMAINING. I WAS ABLE TO PULL OVER AND GET ASSISTANCE. HOWEVER, COULD HAVE BEEN VERY DANGEROUS HAD IT NOT BEEN THE DAY AFTER CHRISTMAS AND NO ONE ON THE ROAD. *TR
Dec 27, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
CAR: MERCEDES BENZ E350 2008. ON 3RD FLOOR OF PARKING CAR GARAGE, WITHIN TIGHT CONFINED SPACE, WHEN PULLING IN CAR TO PARK TURNING 90 DEGREES, CAR SUDDENLY ACCELERATED VIOLENTLY, POWERED OVER 9-INCH BARRIER CURB AND RAMMED INTO CONCRETE PILLAR. THE CAR CONTINUED TO ACCELERATE FOR FEW SECONDS EVEN WITH FULL BRAKES AND DID NOT STOP BEFORE PUTTING INTO PARKING GEAR.
Aug 09, 2016
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
"TAKATA RECALL" . I GOT MY MERCEDES 2008 FULLY BY MERCEDES SERVICE CENTER ON 12MAY16. FOLLOWING IS THE REPORT OF THE SERVICE DONE. " 140405 1.7C PERFORMED SHORT TEST. PERFORMED BACK TO NEW SPECIAL RESET SERVICE LIGHT INSPECTED INTERIOR COMPONENTS AND SEAT BELTS FOR PROPER FUNCTION, CHECKED EXTERIOR LIGHTS FOR PROPER FUNCTION, CLEANED AREA OF WIND DEFLECTOR AND CHECKED WIPER BLADES. EVACUATED ENGINE OIL AND REPLACED ENGINE OIL FILTER, TOPPED OFF ALL FLUIDS AND INSPECTED AREA OF ENGINE FOR DAMGES OR LEAKS, LUBRICATE DOOR HINGES, LIFTED VEHICLE INTO AIR AND FRONT TIRES MEASURED AT 7MM, REARS AT 7MM REMOVED WHEELS AND BALANCED ALL 4, TORQUED TO 150NM. FRONT BRAKES AT 12MM, REARS AT 10MM. SET FRONT TIRES TO 28PSI, REARS TO 33PSI AND SPARE TO 63 PSI. INSPECTED FOR LEAKS OR DAMAGES UNDER VEHICLE. TEST BATTERY AT 12.61VOLTS. TEST DROVE VEHICLE TO VERIFY PROPER REPAIRS " AFTER THE SERVICE WAS DONE ALMOST A MONTH BACK, WHILE I WAS TAKING OUT MY VEHICLE OUT OF THE GARAGE, THE BRAKES FAILED AND EMERGENCY BRAKES WERE USED. I SUSPECT SERIOUS MANUFACTURING PROBLEM WITH MY CAR.
Jun 12, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
2006 MERCEDES BENZ E350W. CONSUMER STATES PROBLEM WITH LICENSE PLATE LIGHTS NOT WORKING AND THIRD BRAKE LIGHT STOPPED AS WELL. CONSUMER WAS NOTIFIED BY DEALER THAT THIS HAPPENS TO VEHICLES WITH AUTOMATIC TRUNK OPENING AND CLOSING THE DEALER INFORMED THE CONSUMER THAT THE ELECTRIC CABLE FROM THE ENGINE TO THE TRUNK COULD FAIL FOR UNKNOWN REASONS.
Dec 21, 2015
AIR BAGS,VISIBILITY/WIPER
1 complaint
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO OPERATE. ALSO, THE CONTACT INDICATED THAT WHILE THE PASSENGER SEAT WAS OCCUPIED, THE MESSAGE INDICATING THAT THE PASSENGER SIDE AIR BAG SYSTEM WAS DEACTIVATED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,000.
Feb 09, 2015
POWER TRAIN,AIR BAGS,STRUCTURE
1 complaint
MY VEHICLE WAS HIT ON THE DRIVERS SIDE THE IMPACT WAS TO THE SIDE FRONT QUARTER PANEL (FROM THE LEFT TIRE TO THE FRONT LEFT BUMPER). AS A RESULT OF THE IMPACT THE DRIVERS SIDE CURTAIN AIRBAG AND THE DRIVERS SIDE PASSENGER DOOR AIRBAG DEPLOYED (NO PASSENGER). HOWEVER, THE DRIVERS DOOR AND THE DRIVERS SEAT BOOSTER AIRBAG DID NOT DEPLOY. RESULTING IN INJURY TO MY LEFT KNEE, LEFT HIP, LEFT RIBS, LEFT SHOULDER (SURGERY PENDING), LATERAL WHIPLASH AND CONCUSSION. I HAVE FILED A CLAIM WITH MBNA. IF THE PASSENGER DRIVER SIDE DOOR AIR BAG DEPLOYED WITH NO PASSENGER THEN THE DRIVERS DOOR AIRBAG MUST HAVE MALFUNCTIONED. THE ACCIDENT TOOK PLACE IN WEST LOS ANGELES AT THE INTERSECTION OF MANCHESTER AVE AND EMERSON. POLICE AND PARAMEDICS WERE CALLED AND I WAS TRANSPORTED TO THE LOCAL HOSPITAL. SURGERY IS PENDING FOR MY LEFT SHOULDER AND POSSIBLY LEFT KNEE. *TR
Jan 29, 2015
EXTERIOR LIGHTING
1 complaint
I WAS PARKING IN LA FITNESS GYM. IN LA HABRA ON 3/11/14 AT 1 P.M, A CLEAR DAY, IN A SPACE IN THE MIDDLE PARKING SPACE. I WAS 90% PARKED IN THE PARKING SPACE & HAD MY FOOT ON THE BRAKES WHILE FINISHING MY PARKING. ALL OF SUDDEN THE ENGINE ROARED & CAR SPEED UP & HIT THE SUV PARKED IN FRONT OF ME. THE SUV MOVED 3-5 FEET & TOUCHED THE CAR PARKED NEXT TO IT ON ITS DRIVER SIDE. THIS HAS HAPPENED 2ND TIME. IN SEP. 2013 THIS CAR ACCELERATED BY ITSELF WHILE I WAS PARKING BEHIND A CAR BY A RESIDENTIAL AREA BY A STREET CURB. PLEASE REFER TO MY ODI # 10547151 FOR MY PREVIOUS REPORTING. THE DEALER HAS NOT BEEN ACKNOWLEDGING ANY OF MY EMAILS IN THIS REGARD. MY CAR'S DAMAGED IS BEING REPAIRED BY HOUSE OF IMPORTS IN BUENA PARK, A MERCEDES DEALER. PLEASE ADVISE HOW CAN I RECOVER MY OUT OF POCKET LOSS & HAVE THE MANUFACTURER FIX THIS VERY RISKY DEFECT. THANKS......[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 17, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
ENGINE STALLS WHILE DRIVING. THE CAR LOSES POWER BRAKES AND POWER STEERING. NO CHECK ENGINE ALERT COMES ON AND THE LIGHTS REMAIN ON. THE CAR STARTS AGAIN ONCE I PULLED OVER AND STARTED THE IGNITION AGAIN. THIS HAS HAPPENED ABOUT 6 TIMES IN 18 MONTHS AND IS VERY DANGEROUS. THE LAST TIME I WAS COASTING DOWNHILL AROUND 40 MILES AN HOUR AND, WHEN THE ENGINE STALLED, THE CHECK TIRE PRESSURE ON ALL 4 TIRES CAME ON. WHEN I RESTARTED THE CAR THE CHECK TIRE PRESSURE LIGHTS DID NOT APPEAR. *TR
Oct 20, 2013
FUEL SYSTEM, GASOLINE,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
REFERENCE PE12001 I OCCASIONALLY SMELL GAS AFTER FILLING UP MY VEHICLE. UNTIL NOW, I'D JUST FIGURED I STEPPED IN SOME FUEL AT THE STATION AND THAT THE SMELL WAS COMING FROM MY SHOES, BUT UNDERSTAND THAT THERE IS AN ISSUE WITH THE FUEL SYSTEM. *TR
Apr 03, 2013
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
REFERENCE NHTSA ACTION NUMBER: PE12001. I PURCHASED THIS VEHICLE USED IN DECEMBER 2012. ONE DAY AFTER FILLING UP WITH FUEL I PARKED THE CAR IN MY GARAGE. THE NEXT DAY I CAME OUT TO MY GARAGE AND THERE WAS A STRONG SMELL OF GASOLINE. WHEN I GOT INSIDE OF MY CAR THE SMELL GOT MUCH STRONGER AND IT WAS UNBEARABLE. I COULD NOT FIND ANY LEAKS INSIDE OR OUTSIDE OF THE VEHICLE. I HAD TO DRIVE TO WORK AND THIS WAS THE ONLY CAR AVAILABLE. THIS WAS IN THE DEAD OF WINTER AND I HAD TO DRIVE WITH THE WINDOWS DOWN BECAUSE THE GAS SMELL AND FUMES WERE UNBEARABLE. I HAD A TERRIBLE HEADACHE FOR THE REST OF THE DAY. I LEFT MY CAR WITH THE WINDOWS ROLLED DOWN TO HELP AIR IT OUT. WHEN I RETURNED HOME I DID SOME RESEARCH ONLINE AND FOUND OUT THIS IS A FAR TOO COMMON PROBLEM WITH THE W211 CHASSIS MERCEDES BENZ. PER THE INFORMATION ONLINE I WAS INSTRUCTED TO REMOVE MY REAR PASSENGER SEAT AND CHECK THE FUEL SENDING UNITS UNDERNEATH THE SEATS. SURE ENOUGH WHEN I REMOVED THE COVER OFF THE DRIVERS SIDE FUEL SENDING UNIT THERE WAS A POOL OF GASOLINE! I CLEANED UP ALL OF THE GASOLINE AND LET IT DRY OUT. FROM THIS POINT ON I HAVE NOT FILLED UP MY GAS TANK MORE THAN 3/4 JUST TO KEEP THIS FROM HAPPENING AGAIN. FUEL POOLING INSIDE OF THE CABIN IS DANGEROUS AND UNHEALTHY. MERCEDES BENZ DENIES THAT THIS IS A PROBLEM AND WILL NOT COVER THE COST OF REPLACING/FIXING THE DEFECTIVE FUEL SENDING UNITS. THERE ARE HUNDREDS IF NOT THOUSANDS OF OTHERS THAT HAVE THIS ISSUE. PLEASE DO SOMETHING TO GET THIS RESOLVED. I HAVE PICTURES OF THE FUEL POOLING INSIDE OF THE CABIN. *TR
Mar 23, 2013
ELECTRICAL SYSTEM,ENGINE
1 complaint
THE ELECTRONIC KEYLESS-GO SYSTEM INTERMITTENTLY DOES NOT RECOGNIZE THAT THE KEY IS PRESENT. THE ISSUE WAS FIRST NOTICED IN 2008 AND BROUGHT TO THE DEALERS ATTENTION WITHIN MONTHS OF PURCHASE WHEN THE REAR TAILGATE WOULD NOT CLOSE. REPEATED TRIPS TO THE DEALER TO ADDRESS THIS ISSUE DID NOT CORRECT THE ISSUE. THE LATCHES, THE SWITCHES, AND THE BATTERIES IN THE KEYS HAVE ALL BEEN REPLACED BUT THE PROBLEM PERSISTS. IN MARCH 2013 THE KEYLESS-GO SYSTEM STARTED INDICATING "NO KEY WAS DETECTED" WHEN THE CAR WAS IN MOTION. ON MARCH 5, 2013 THE DASH WARNING SYSTEM INDICATED THE "NO KEY DETECTED" (ALTHOUGH THE KEY WAS IN THE CAR) IN FREEWAY STOP AND GO TRAFFIC. WHEN THE CAR CAME TO A FULL STOP DUE TO TRAFFIC, THE CAR SHUT DOWN THE ENGINE AND ELECTRICAL SYSTEM, WITH THE TRANSMISSION IN DRIVE, IN TRAFFIC LANES. THE CAR WOULD NOT START AGAIN UNTIL THE KEY WAS RETRIEVED FROM MY POCKET, AND PUT INTO THE KEYHOLE. THE CAR WAS TAKEN BACK TO THE DEALER, AND THEY REPLACED THE ANTENNA BOOSTER (AFTER 4 DAYS OF DIAGNOSTICS). ONE WEEK AFTER THE MOST RECENT REPAIR, THE CAR (WITH THE NEW KEYLESS-GO ANTENNA BOOSTER) AGAIN INDICATED NO KEY PRESENT WHILE DRIVING ON FREEWAY SPEEDS. *TR
Mar 18, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
THE CAR STARTED STALLING IN JERK MOTIONS AND STOPPED. IT HAPPENED COUPLE TIMES AND USUALLY HAPPENS AT TRAFFIC LIGHTS OR TRAFFIC JAM PLACES WHERE SPEED IS BELOW 20K. I WAS AFRAID THIS COULD HAVE CAUSED CARS BEHIND HIT ME. LATER AFTER COMPLETELY STOP OF THE ENGINE, I GOT A ENGINE CHECK LIGHT AND WHEN STARTING DRIVING , THE CAR SHOW LOT OF RPM BUT WOULD NOT DISPLACE/MOVE MUCH. THE CAR HAS 45K MILES AND CURRENTLY WITH THE DEALER SERVICE DEPARTMENT. THIS MIGHT BE A TRANSMISSION PROBLEM AND I FEEL THIS MB OF USA & NHTSA SHOULD INVESTIGATE TO GET A RECALL AND SEE IF CUSTOMER'S GET EXTENDED WARRANTY FOR THIS ISSUE. *TR
Dec 10, 2011
STEERING,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
THE CAR ACCELERATED ON IT'S OWN IN A PARKING LOT LEADING TO A CRASH. THE CAR WENT INSIDE A BUILDING. MY FOOT WAS ON THE BRAKES ALL THE TIME, BUT CAR DID NOT STOP. AIR BAGS DID NOT OPEN. *TR
Sep 12, 2011
FUEL SYSTEM, OTHER
1 complaint
WHEN STOPPING MY VEHICLE , YOU HEAR FUEL SLOSHING IN THE FUEL TANK. *TR
May 14, 2008
Frequently Asked Questions
How many problems does the 2008 MERCEDES-BENZ E-Class have?
The 2008 MERCEDES-BENZ E-Class currently has 223 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2008 MERCEDES-BENZ E-Class?
The most common problems reported for the 2008 MERCEDES-BENZ E-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2008 MERCEDES-BENZ E-Class problem data come from?
All problem and complaint data for the 2008 MERCEDES-BENZ E-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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