2009 MERCEDES-BENZ E-Class Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
84
Complaints Reported
As an Amazon Associate, ForCar.org earns from qualifying purchases.
Complaints by Component
FUEL/PROPULSION SYSTEM
31 complaints
This vehicle has a very profound strong gas smell inside and out of the car. Upon further research, it has been notably stated that this particular vehicle model from years 2003-2009 had the same common issue that when refueling and topping off at full tank capacity, there is a fuel leakage seeping from the top of the gas tank which sits underneath of the back passenger seat. Apparently there is a health hazard recall listed upon this vehicle for this issue but when I called my local mercedes benz dealer they said that there was no recall with this issue and refused to acknowledge the problem. But in fact there are many videos of evidence online illustrating and showing other same vehicle owners addressing the fuel tank leakage from within underneath the back passenger seat, and there is also many written testimonials cases stating the existance of the same issue. I really do hope this issue gets addressed asap for which i do fear for my family's safety and mine. Thank you in advance for your time!
Apr 04, 2022
I’m smelling gas fumes inside and outside of the car. I heard there was a 15 yr warranty on E Class with this issue.
Oct 09, 2021
SERIOUS SMELL OF GASOLINE DURING AND AFTER REFUELLING. OCCURS WHILE STATIONARY.
Mar 03, 2021
WHEN I WAS FILLING UP THE FUEL COMPLETELY, I HAD A SMELL OF FUEL FROM THE BACK WHEN I PARKED THE CAR, SO I TRACKED THE CAR AND FOUND THE FUEL DROPS COMING DOWN FROM THE LEFT SIDE IN THE BACK, SO I STOPPED THE CAR AND TOOK IT HOME AND I CHECKED THE TRANSMITTER UNIT IN THE BACK SEAT AS A MECHANICAL ENGINEER, AND I FOUND FUEL LEAKING FROM THE TOP OF THE TRANSMITTER UNIT, WHEN I ASKED ABOUT THIS PROBLEM, I FOUND THAT THERE IS A 15-YEAR GUARANTEE ON THIS SUBJECT AND I ADDED SOME EVIDENCE THAT SUPPORTS THE PROBLEM, INCLUDING SOME CUSTOMER COMPLAINTS, AND A RESPONSE TO THEM BY THE MAINTENANCE DEPARTMENT IM LIVING IN SAUDI ARABIA AND FOR CONTACT ME +[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 16, 2021
WHEN I WAS FILLING UP THE FUEL COMPLETELY, I HAD A SMELL OF FUEL FROM THE BACK WHEN I PARKED THE CAR, SO I TRACKED THE CAR AND FOUND THE FUEL DROPS COMING DOWN FROM THE LEFT SIDE IN THE BACK, SO I STOPPED THE CAR AND TOOK IT HOME AND I CHECKED THE TRANSMITTER UNIT IN THE BACK SEAT AS A MECHANICAL ENGINEER, AND I FOUND FUEL LEAKING FROM THE TOP OF THE TRANSMITTER UNIT, WHEN I ASKED ABOUT THIS PROBLEM, I FOUND THAT THERE IS A 15-YEAR GUARANTEE ON THIS SUBJECT
Feb 07, 2021
+ 26 more complaints for this component
FUEL SYSTEM, GASOLINE
9 complaints
The contact owns a 2009 Mercedes-Benz E-350. The contact stated while driving 30 MPH and coming to a complete stop, the vehicle started sputtering and stalled. The contact pushed the vehicle to the side of the roadway. The contact was unable to restart the vehicle after several attempts. The contact towed the vehicle to her residence five days later. The contact used an OBD reader to determine that the failure was associated with the fuel system. The contact replaced the fuel relay and fuses, fuel pump and fuel filter herself; however, the vehicle failed to start. The vehicle was then towed to the dealer and diagnosed with a fuel leak. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall because the VIN was not included. The failure mileage was approximately 147,000.
Jul 14, 2022
The contact owns a 2009 Mercedes-Benz E350. The contact stated while driving immediately after refueling, there was an abnormally strong fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer but was not diagnosed. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 132,000.
Jan 26, 2022
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. AFTER REFUELING THE VEHICLE, THERE WAS A STRONG ODOR OF FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 05/03/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/04/16. *JB
Oct 22, 2015
STRONG FUEL SMELL AFTER FUELING THE CAR. VERY NOTICEABLE WHEN PARKED IN THE GARAGE. I REPORTED THIS TO THE REGIONAL MERCEDES BENZ REPRESENTATIVE AND THEY DENIED THAT THERE WAS AN ISSUE REPORTED OR RECALL FOR THIS ISSUE. DUE TO THIS SAFETY ISSUE, I DO NOT ALLOW MY WIFE TO DRIVE THE VEHICLE ANY LONGER. *TR
Aug 23, 2014
AS A LOYAL MERCEDES BENZ CUSTOMER FOR YEARS IT PAINS ME TO WRITE THIS LETTER. I AM SHOCKED TO SEE A CLASS ACTION LAWSUIT AGAINST MBNA AND HAVE PERSONALLY HAD TWO FUEL CELL ISSUES IN TWO SEPARATE AMG CARS 6 YEARS APART. IT DOESN'T MATTER THAT MY EXTENDED WARRANTY COVERED THE COST BEFORE AND THIS TIME. IT SICKENS ME THAT MBNA REFUSES TO ACKNOWLEDGE THAT THIS IS A DEFECT IN THE DESIGN AND PRODUCTS UTILIZED IN THESE AMG VEHICLES YET THE DESIGN WAS CHANGED. CUSTOMERS ARE NOT TOLD THAT THIS IS A FLAW THAT HAPPENS ON MANY OF THE AMG INSTEAD THEY ARE TREATED AS IF EACH ARE UNIQUE CASES. SHAME ON MBNA FOR TREATING SUCH LOYAL CUSTOMERS WITH SUCH DISREGARD AND NOT ADMITTING TO THE PUBLIC THAT THIS IS A LIMITATION THAT CONSUMERS AND INSURANCE COMPANIES SHOULD BE AWARE OF FOR THEIR SAFETY. IT PERSONALLY PLACED MY FAMILY IN HARMS WAY THIS PAST WEEKEND DURING A TRIP TO NAPLES FL. I THINK EACH EXECUTIVE OF MBNA SHOULD BE FORCED TO DRIVE THEIR FAMILY WITH THIS ISSUES SO THEY BETTER UNDERSTAND HOW WE FEEL. FOR A COMPANY SO FOCUSED ON SAFETY...THEY ARE DROPPING THE BALL FOR THOUSANDS OF CONSUMERS AND HIDING THE TRUTH. RESPECTFULLY I DEMAND THAT MBNA BE HELD DIRECTLY ACCOUNTABLE FOR THIS DEFECT AND ADMIT THE ISSUE TO ALL AMG OWNERS 2003-2009. I HAVE PICTURES OF THE MOST RECENT DEFECT AND THE WORK ORDERS FROM THE ORIGINAL.... *JS
Apr 28, 2014
+ 4 more complaints for this component
SEATS
6 complaints
The contact owns a 2009 Mercedes-Benz E350. The contact stated while driving 30 MPH, the contact felt heat coming from the rear of the front driver seat and noticed smoke coming from the rear of the seat, causing the back of the driver’s seat to catch on fire. The contact was to pull over and noticed that the back of his shirt had caught on fire as well, the contact was not injured. The contact was able to stop the fire by pouring water on the seat. No police report was filed. The vehicle was taken to the dealer, but it was not diagnosed, but the front driver seat was replaced, but the failure reoccurred. The manufacturer was contacted, and they agreed to replace the front seat. The failure mileage was 38,000.
Nov 10, 2022
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350 WAGON. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SIDE HEATED SEAT CAUGHT FIRE. THE DRIVER SUSTAINED A MINOR BURN, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WHERE IT WAS DIAGNOSED THAT THE WIRE TO THE SEAT WARMER ELEMENT FRACTURED AND CAUSED AN ELECTRICAL SHORT. THE SEAT WAS NOT REPLACED. THE CONTACT STATED THAT THE DEALER WAS AWAITING A RESPONSE AS TO WHETHER OR NOT THE SEAT WOULD BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,160.
Nov 05, 2019
DRIVER HEATED SEAT BURST INTO A FIRE WITH HEAT SEAT WARMER ON
Feb 19, 2019
ON THURSDAY AFTERNOON, OCTOBER 1 THE DRIVER'S SEAT OF MY 2009 E350W MERCEDES BENZ BURST INTO FLAMES WHILE I WAS DRIVING. THE HEAT AND FLAMES FROM THE FIRE BURNED MY SHIRT. MY LEFT SIDE WAS ALSO BURNED. SINCE I WAS TRAVELING AT 35 MPH, I WAS ABLE TO PULL OVER SAFELY, LEAP FROM THE CAR AND PUT OUT THE FIRE. IT WAS ONLY BY GOD'S GRACE THAT I AVOIDED A SERIOUS ACCIDENT WITH LIFE THREATENING INJURIES AND POSSIBLY FATALITIES. I IMMEDIATELY CALLED THE BEVERLY HILLS MERCEDES BENZ SERVICE CENTER TO ALERT THEM OF THE PROBLEM. I HAD THE CAR TOWED TO THE SERVICE CENTER FRIDAY MORNING. A LOANER CAR WAS NOT AVAILABLE SO I RENTED A CAR FROM HERTZ. TODAY CARLOS MUEDANO, SERVICE ADVISOR, SAID I WOULD BE BILLED $1,500 FOR REPAIRS. THIS CAR HAS 37,770 MILES ON THE ODOMETER, ROUGHLY 6,000 MILES PER YEAR OR 500 MILES PER MONTH. IT IS BASICALLY A NEW CAR. IN DECEMBER 2014 BEVERLY HILLS MERCEDES CHARGED $1,000 FOR REPAIRS TO THE TRUNK WIRING SYSTEM. POSSIBLY THESE ELECTRICAL SYSTEM PROBLEMS AND REPAIRS CONTRIBUTED TO THE ELECTRICAL PROBLEM IN THE DRIVER'S SEAT HEATING UNIT WHICH CAUSED THE FIRE? THERE HAVE ALSO BEEN NUMEROUS COMPLAINTS ONLINE ABOUT FIRES LINKED TO THE SEAT HEATING ELEMENTS IN MERCEDES BENZ CARS. IN FACT THERE IS CURRENTLY A CLASS ACTION SUIT OVER THIS PARTICULAR PROBLEM. I AM TERRIBLY DISAPPOINTED IN MERCEDES BENZ. I PURCHASED THE MERCEDES BENZ PRODUCT EXPECTING HIGHEST QUALITY AND BEST CUSTOMER SERVICE. YOU HAVE FAILED ON BOTH COUNTS. I HAVE NOT RECEIVED ANY NOTICE FROM MERCEDES BENZ ON A RECALL TO CHECK AND REPAIR DEFECTIVE SEAT HEATERS.
Oct 06, 2015
AS DRIVING NOTICED STRONG SMELL OF SMOKE. THEN NOTICED SMOKE COMING FROM LEFT SIDE DRIVERS SEAT. AS I PULLED OVER HOLE BURNED IN SEAT AND SPARKS AND FLAMES POURED OUT FROM BURNING HOLE IN SEAT.
Oct 01, 2015
+ 1 more complaint for this component
ENGINE
4 complaints
CRANK SHAFT BALANCER WHICH IS SO COMMON AND AN ALMOST $9000 REPAIR. CAR RUNS BUT CAN'T SMOG OR SELL BECAUSE IT THROWS CODES P0016 P0017. THERE IS NO WORD ON MANY CLASS ACTION LAWSUITS ABOUT THIS ONLINE. HOW DO WE FIX. THIS IS A ONE OWNER CAR WITH PROBLEM FOR LAST 50K MILES AND NO SOLUTION.
Mar 21, 2022
ENGINE LIGHT ON, DO TO THE BALANCE SHAFT. I WAS TOLD THERE WAS A LAWSUIT BUT MERCEDES BENZ STILL WANT TO CHARGE FOR THERE ISSUE.
Sep 01, 2017
OUR 2009 MERCEDES E350 HAS ONLY 39,574 MILES ON IT. ON OCTOBER 26, 2016, THE CHECK ENGINE LIGHT CAME ON, THE VEHICLE STARTED SHAKING, AND THERE WAS NO POWER WHEN ACCELERATING. IT WAS TOWED TO THE MERCEDES DEALERSHIP IN ARCADIA, CA. WE WERE TOLD BY THE DEALERSHIP THAT THE CAM ADJUSTER WAS DEFECTIVE AND WOULD NEED TO BE REPLACED AT A COST OF $2,671. BECAUSE THE CAR HAS BEEN DRIVEN FOR LESS THAN 40,000 MILES, WE ASKED THE DEALERSHIP'S SERVICE AND PARTS DIRECTOR IF MERCEDES WOULD STAND BEHIND THE QUALITY OF THEIR PRODUCTS AND HELP US WITH THE SAFETY ISSUE. HE TOLD US TO CALL THE MERCEDES CUSTOMER SERVICE AT 800-222-0100. AN "EXECUTIVE REFERRAL MANAGER" NAMED IRENE GAVE US A CALL AND SAID THAT THE OFFER FROM MERCEDES WAS A 15% DISCOUNT. BASED ON OUR PREVIOUS EXPERIENCE, THAT IS THE STANDARD DISCOUNT MERCEDES GIVES FOR ITS SERVICE IN CASES WHICH DO NOT INVOLVE A DEFECTIVE PART. IRENE TOLD US THERE WAS NO FURTHER DISCOUNT BEING OFFERED BY MERCEDES. A SEARCH REVEALED A CLASS ACTION LAWSUIT FILED AGAINST MERCEDES BENZ USA IN THE UNITED STATES DISTRICT COURT - NORTHERN DISTRICT OF CALIFORNIA CASE NO. 12-CV-05493 (TEH) FOR PERSONS WHO HAVE PURCHASED OR LEASED MERCEDES-BENZ VEHICLES MODEL YEARS 2005-2007 EQUIPPED WITH M272 OR M273 ENGINES. THE SUIT WAS SETTLED BY MERCEDES WITH THE PLAINTIFFS WHO ALLEGED A DEFECT IN BALANCE SHAFT SPROCKETS IN M272 (V-6) ENGINES THAT CAUSE THE GEARS TO WEAR PREMATURELY. THE PLAINTIFFS CONTEND THAT MERCEDES-BENZ USA, LLC ("MBUSA") HAD A DUTY TO DISCLOSE THIS INFORMATION TO CONSUMERS AT THE TIME THEY PURCHASED THEIR VEHICLES. BASED ON THIS CONDUCT, PLAINTIFFS ALLEGE CLAIMS FOR VIOLATIONS OF THE NEW JERSEY CONSUMER FRAUD ACT, CALIFORNIA'S CONSUMER LEGAL REMEDIES ACT AND UNFAIR COMPETITION LAW. WE BELIEVE THAT THIS IS A SAFETY PROBLEM IN SOME E350S WHICH MBUSA KNOWS ABOUT AND THAT THEY SHOULD REPAIR IT FOR PUBLIC SAFETY REASONS.
Nov 11, 2016
THE OIL COOLER ON THE VEHICLE IS LEAKING OIL. THIS IS A LARGE, 15 HOUR REPAIR, THE TOTAL ESTIMATE TO REPLACE THE COOLER AND SEALS IS $2350. I HAVE NOT HAD THIS REPAIR DONE YET. ALSO HAD OTHER OIL SEALS REPLACED IN THE TURBO AREA OF THE ENGINE WHICH COST ME $989.91.
Oct 01, 2015
STRUCTURE
4 complaints
I RECEIVED SAFETY RECALL # 2020040011. I MADE AN APPOINTMENT AT BEVERLY HILLS MERCEDES FOR 9/23/20 AT 10:00AM.(PER LETTER SENT TO ME BY MERCEDEZ BENZ. (NHTSA RECALL #19V918). THE SERVICE MAN (I BELIEVE HIS NAME WAS TAMIR) TOLD ME THEY HAD NO LOANER FOR ME AND THAT 95% OF THE TIME THEY WILL DO NOTHING REGARDING THEIR RECALLS. I WAS STUNNED AT SUCH UNPROFESSIONAL AND UNETHICAL BEHAVIOR FROM A MERCEDEZ DEALER. I TOLD HIM TO GIVE ME MY CAR BACK AND WHY DID THEY MAKE MY APPOINTMENT IF THEY ARE NOT GOING TO HONOR THE SAFETY COMMITTMENTS IN GOOD FAITH.
Sep 23, 2020
CHECKING ON UNREPAIRED RECALL NHTSA#19V91832/RECALL#2019120012. THIS RECALL DESCRIBED AS PROBLEM WITH BONDING BETWEEN GLASS PANEL AND THE SLIDING ROOF FRAME, WHICH COULD LEAD IN SEPARATION OF THE GLASS PANEL FROM THE VEHICLE. I INTERPRET THIS TO BE THE SUNROOF GLASS DETACHING FROM THE FRAME ENDANGERING OTHERS. THIS RECALL APPEARS TO BE OPEN ON MY VEHICLE. PLEASE ADVISE ANY FURTHER INFORMATION. I HAVE HAD NO PROBLEMS THUS FAR.
Jan 02, 2020
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT WAS DRIVING 1 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN THE BUMPER BECAME CAUGHT ONTO THE CEMENT BARRIER. THE CONTACT ATTEMPTED TO REVERSE BUT TO NO AVAIL. SHE THEN LIFTED THE BUMPER TO RELEASE THE VEHICLE FROM THE CEMENT BARRIER. SHE STATED THERE WAS A FLAP THAT WAS ATTACHED TO THE BUMPER THAT BECAME CAUGHT ONTO THE CEMENT BARRIER. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT TO REVERSE THE VEHICLE INTO THOSE TYPES OF PARKING SPACES. THE FAILURE OCCURRED TWICE. THE CONTACT CALLED THE MANUFACTURER AND THEY ADVISED HER ALSO TO REVERSE THE VEHICLE INTO CERTAIN TYPES OF PARKING BARRIERS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 25,000.
Dec 06, 2010
TL*THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE UNDERCARRIAGE SHIELD BECAME LODGED ON PARKING BUMPERS AND OTHER ROAD OBJECTS. THE SHIELD CAUSED THE BUMPER TO FRACTURE FROM THE VEHICLE WHENEVER IT BECAME LODGED ON AN OBJECT. THE DEALER ADVISED THE CONTACT TO DRIVE CAUTIOUSLY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 24,000.
Nov 12, 2010
SUSPENSION
4 complaints
DUE TO LEAKING REAR AIR SUSPENSION, REAR OF VEHICLE DROPS SO THAT BODY OF CAR RESTSD ON REAR TIRES. VEHICLE IN MOTION
Jan 27, 2020
MY WIFE WAS DRIVING AT LOW SPEED ON A SMOOTH ROAD WHEN THE DRIVER'S-SIDE FRONT SPRING BROKE WITH A LOUD BANG AND THAT CORNER OF THE VEHICLE COLLAPSED, FULLY COMPRESSING THE SHOCK ABSORBER. WE WERE FORTUNATE THAT THE CAR WAS BEING DRIVEN SLOWLY: THE BROKEN END COULD HAVE CUT THE TIRE, BLOWING IT OUT. AT HIGH SPEED, IT COULD HAVE BEEN HARD TO CONTROL THE CAR BECAUSE OF UNEQUAL CAMBER. ON A SHARP TURN, THE FENDER LIP WOULD HAVE DROPPED ONTO THE TIRE, SEVERELY DAMAGING THE FENDER OR BLOWING OUT THE TIRE. MERCEDES WAS PREVIOUSLY REQUIRED TO RECALL THE SAME MODEL FOR REAR AIR SUSPENSION FAILURE BECAUSE WHEN THE REAR OF THE VEHICLE DROPS, NHTSA SAYS, "...THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING RISK OF A CRASH." I SAY THAT FRONT SUSPENSION FAILURE IS MORE DANGEROUS. AFTER TOWING TO THE MERCEDES DEALER, THE SERVICE ADVISOR CALLED THE BROKEN SPRING A "MAINTENANCE ITEM." HE CLAIMED THIS FAILURE AT 92,000 MILES IN A 10-YEAR-OLD CAR IS NOT SURPRISING. THE FULL PRICE TO REPLACE THE SPRING AND DAMAGED SHOCK ABSORBER AND ALIGN THE CAR WAS $1,345 AND THE DEALER DEDUCTED A $300 DISCOUNT AFTER I COMPLAINED. THIS WAS A POTENTIALLY CATASTROPHIC FAILURE OF A PART THAT SHOULD LAST THE LIFE OF THE CAR. I READ THAT THIS MODEL IS PRONE TO THIS FAILURE. I'VE DRIVEN 500,000 MILES DURING THE PAST 50 YEARS, MOSTLY IN CARS PURCHASED USED, WITH ONE REACHING 250,000 MILES, AND I PREVIOUSLY HADN'T HEARD OF BROKEN COIL SPRINGS. I STATED THAT MERCEDES SHOULD TAKE RESPONSIBILITY FOR A DANGEROUS FAILURE; THAT WE PURCHASED THE CAR AS A CERTIFIED USED CAR FROM A MERCEDES DEALER WHEN IT WAS ONLY FOUR-YEARS-OLD AT 50,000 MILES AND IT HAS BEEN INSPECTED AND SERVICED PER MERCEDES AT MERCEDES DEALERS SINCE PURCHASE. I BELIEVE THIS CAR SHOULD HAVE BEEN RECALLED, PRIOR TO THE FAILURE, FOR A TENDENCY OF THE FRONT COIL SPRINGS TO BREAK.
Jun 04, 2018
CALLED MERCEDES CORPORATE RE THIS PROBLEM AND THEY DEINED THERE IS A RECAL. NOT TRUE MERCEDES-BENZ USA IS RECALLING 2007-2009 E350 4MATIC WAGONS WARNS THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ABOUT 3,600 OF THE E350 WAGONS HAVE A LOAD LEVELING REAR SUSPENSION SYSTEM THAT MAY FAIL, REDUCING A DRIVER'S CONTROL AND INCREASE THE RISK OF A CRASH, SAYS NHTSA. IN AUGUST, THE COMPANY IS EXPECTED TO BEGIN NOTIFYING OWNERS OF 2007-2009 MERCEDES-BENZ E350 CARS AFFECTED BY THIS RECALL. THEY WILL BE INSTRUCTED TO BRING IN THEIR E350S TO LOCAL DEALERSHIPS WHERE MECHANICS WILL INSPECT AND REPLACE THE LEVEL CONTROL CONNECTING ROD FOR FREE. FOR MORE INFORMATION, CONSUMERS CAN CALL MERCEDES-BENZ TOLL-FREE CUSTOMER SUPPORT AT: 800-367-6372. SOURCE: RECALL: 2007=2009 MERCEDES BENZ E350 - REAR SUSPENSION; CAMPAIGN #:12V264000 [NHTSA]
Dec 13, 2017
HAD A SPRING PERCH FAILURE ON THE FRONT LEFT SIDE WHILE I WAS REVERSING OUT OF MY DRIVEWAY IN THE MORNING. THE SPRING FELL ON THE GROUND AND THE BODY OF THE CAR RESTED ON THE WHEEL. MY LOCAL MECHANIC DIAGNOSED THE ROOT CAUSE AS RUST WHERE THE PERCH ATTACHES TO THE FRAME.
Jan 10, 2011
AIR BAGS
3 complaints
TO CHECK TAKATA RECALL FOR ABOVE MENTIONED VEHICLE.
Feb 10, 2019
THE AIRBAGS ON THE RIGHT SIDE OF THE CAR SELF EXPLODED.
Mar 26, 2017
TAKATA INFLATES HAVE NOT RECEIVED RECALL NOTICE FOR MY VEHICLE WHICH IS INCLUDED WITH THIS RECALL.
Apr 07, 2016
ELECTRICAL SYSTEM,ENGINE
2 complaints
I WAS DRIVING MY MERCEDES E350 ON I-95 NORTH BOUND SOMEWHERE NEAR PHILADELPHIA. MY FAMILY INCLUDING MY WIFE AND MY TWO SONS WERE ALSO ON THE CAR. SOMEHOW, ALL OF SUDDEN, THE VEHICLE WAS NOT UNDER CONTROL, WHICH IS, THE VEHICLE QUICKLY SLOWED DOWN AND DESPITE THE FACT THAT I KEPT PRESSING THE GAS PEDAL, THE VEHICLE DID NOT MOVE (I BELIEVE THAT THE ENGINE WAS SHUT DOWN FOR SOME REASON). I HAD TO USE HAZARD SIGNALS TO WARN THE VEHICLES OF THE DRIVERS BEHIND ME. MEANWHILE, MY SON ADVISED ME TO PRESS THE SOS BUTTON OF MY VEHICLE. FORTUNATELY SOME DRIVERS NOTICED THAT MY VEHICLE WAS NOT MOVING AND SOME OF THEM HELP ME SWITCH THE TRANSMISSION TO NEUTRAL AND HELPED PUSH MY VEHICLE TO THE ROAD SIDE. WE ALSO GOT HELP FROM POLICE OFFICERS TO ESCORT MY FAMILY MEMBERS TO THE NEARBY TRAIN STATION AND MY VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT OF RAY CATENA, EDISON, NJ, WHERE I PURCHASED THE VEHICLE. THE SERVICE ADVISER ASKED ME TO PAY $135 FOR THEM TO EXAMINE WHAT WAS WRONG WITH THE VEHICLE. MY CONCERN IS THAT MERCEDES E350 IS SUPPOSED TO BE A CAR WITH GOOD AND SAFE QUALITY, SO WHY DID IT HAPPEN TO MY VEHICLE. I ALWAYS HAVE MY CAR MAINTAINED BY MERCEDES SERVICE DEPARTMENT ON A SCHEDULED BASIS. I (AND MY FAMILY MEMBERS) COULD HAVE GOTTEN KILLED THAT DAY. I ALSO WORRY THAT AFTER THE VEHICLE IS REPAIRED, THE SAME OR SIMILAR SITUATION COULD HAPPEN AGAIN. SO PLEASE ADVISE WHAT I SHOULD DO WITH THIS EVENT. THANK YOU. *TR
Aug 31, 2015
TL* THE CONTACTS OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Jun 11, 2015
ELECTRICAL SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E300. WHILE PARKED, THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE WIRING HARNESS WAS OVERHEATING ON THE PASSENGER SIDE, CAUSING THE CIRCUIT BOARD AND WIRES TO MELT. THE DRIVER SIDE HAD A BLACK HOLE DEVELOPING IN THE CIRCUIT BOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE WIRING HARNESS AND CIRCUIT BOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mar 21, 2012
I PURCHASED A 2009 MERCEDES E320 BLUETEC VEHICLE ON DECEMBER 10, 2008 WITH 18 MILES ON THE ODOMETER. JANUARY, 2009 THE CHECK ENGINE LIGHT STAYED ON AND THE DEALER REPLACED AN OXYGEN SENSOR. THE CAR HAD APPROXIMATELY 2000 MILES. AT 5000 MILES, THE CHECK ENGINE LIGHT STAYS ON. THE DEALER INFORMS AFTER ANOTHER DIAGNOSIS THAT THE PROBLEM IS THE SOFTWARE AND A PATCH HAS NOT BEEN DEVELOPED FOR THE 2009 MODELS. AT THIS TIME THEY CAN DETERMINED WHEN A FIX WILL BE READY. THEY SAY THE CAR IS SAFE TO DRIVE. *TR
Mar 26, 2009
WHEELS
2 complaints
I WAS TRAVELING AT ABOUT 40 MILES PER HOUR ON A MAJOR STREET AND WENT OVER A SMALL POTHOLE. THIS RESULTED IN MAJOR FRACTURES ON BOTH OF THE PASSENGER'S SIDE WHEELS. ALL THE EQUIPMENT ON THIS CAR IS ORIGINAL FROM MERCEDES BENZ. THIS IS THE FIRST INCIDENT IN LATE 2010. RECENTLY, I WAS TRAVELING ABOUT 35 TO 40 MILES PER HOUR AND WENT OVER A SMALL POTHOLE ON THE STREET THAT IS ABOUT 6 INCHES IN DIAMETER AND LESS THAN 2 INCHES IN DEPTH, AND RESULTED IN ANOTHER WHEEL FAILURE. I UNDERSTAND THAT POTHOLE DAMAGE IS A NORMAL PART OF WEAR AND TEAR. BUT THIS IS A MAJOR STREET THAT HAS TRAFFIC COUNT OF 75,000+ CAR PER DAY. IF MY CAR IS THIS EASILY DAMAGED IN A PERIOD OF 1 YEAR, I CAN'T EVEN IMAGING HOW MANY CARS WOULD GET DAMAGED ON THIS STRETCH OF ROAD. THEREFORE, I BELIEVE WHEEL FAILURES SUCH AS THIS AT RELATIVELY AVERAGE SPEED AND SMALL POTHOLES, CAN'T JUST BE A RESULT OF NORMAL WEAR AND TEAR. I BELIEVE THIS IS EITHER DEFECTIVE DESIGN OR POOR PRODUCT QUALITY CONTROL. IF MY WHEELS GET DAMAGED AT THIS SPEED, I CAN'T IMAGE WHAT KIND OF DAMAGE OR SAFETY ISSUES IT WOULD CAUSE WHEN I'M TRAVELING ON FREEWAY AT HIGHER SPEED. *TR
Mar 07, 2012
WE BOUGHT 2009 MB E-350 W/SPORT PACKAGE WHICH HAS AMG WHEELS ON IT. CAR HAS CURRENTLY 3K MILES ON IT. WHEN MY WIFE WAS DRIVING, SUDDENLY WHEEL MATERIAL POP-OUT FROM THE MIDDLE OF THE BASE (18" WIDTH) AND CAUSE SUDDEN LOSS OF AIR. PLEASE NOTE THAT THERE IS NO DAMAGE TO TIRE (LIKE HOLE, IMPACT ON THE AREA WHERE WHEEL DAMAGED). WE BELIEVE THAT WHEEL HAS MATERIAL/DESIGN DEFECT BECAUSE WHEEL NORMALLY VERY SOLID HARD TO POP-OUT LIKE THIS. EVEN DEALER OR NO-ONE HAS SEEN THIS KIND OF INCIDENT. MY WIFE IS PREGNANT AND SHE WAS DRIVING THIS VEHICLE AND NOW SHE IS SCARED TO DRIVE THIS VEHICLE DUE TO INCIDENT. WE BELIEVE THAT DUE TO SAFETY OF US AND FOR OTHERS WHO ARE USING MB W/AMG WHEELS NEEDS TO BE EXAMINE. IF REQUIRE, I CAN PROVIDE PICTURES OF THE WHEEL AND TIRE. *TR
Feb 23, 2010
STEERING,POWER TRAIN
1 complaint
(1) WHEN DRIVING, THE VEHICLE TENDS TO DRIFT BACK AND FORTH IN THE LANE. THERE IS NO EVIDENCE OF LOSING STEERING FLUID. WHAT CAUSES THIS TO HAPPEN? (2) THE TRANSMISSION CAUSES THE VEHICLE TO TREMBLE WHEN TAKING OFF FROM A STOP POSITION AND ALSO WHEN DRIVING AT SLOW SPEEDSUCH AS IN SLOW STREET TRAFIC.
Mar 15, 2021
AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
I JUST PURCHASED A VEHICLE FROM A PRIVATE PARTY AND WE KEPT COMMUNICATING FOR ABOUT 4-5 DAYS. DURING THAT TIME THE SELLER CLAIMED HE WAS THE 2ND OWNER AND THAT WAS GREAT. THEN HE POSTED PICTURES AND VIDEOS OF THE CAR IN A VIDEO AND IT LOOKED IN PERFECT CONDITION. THEN AFTER DRIVING 3 1/2 HOURS TO MEET THE SELLER AND HE LIED ABOUT THE YEAR OF VEHICLE. THE DAMAGES WERE FAR BEYOND SHOWN ON THE VIDEO AND PICTURES. THEN THE MAJOR ISSUE WAS THAT THERE WAS AN WARNING LIGHT STATING THE DRIVER SRS NEEDS TO BE SERVICED, I ASKED THE SELLER MOHUMMED. WHAT THIS IS AND HE SAID ITS THE SEAT BELT BUCKLE AND IT SOMETHING I CAN FIND IN THE TRASH CAN. ALSO THERE WAS SEVERE OXIDATION ON THE ROOF AND HE WAS NOT WILLING TO CHANGE THE PRICE AT ALL. THEN WHEN I ASKED HIM HOW MANY OWNERS HAD THIS VEHICLE AND HE SAYS HE'S THE SECOND OWNER AND I WAS VERY SUSPICIOUS BECAUSE THIS CAR WILL OF HAD 7 OWNER AFTER ME, I DID CALL HIM AND HE CLAIMED HE TOLD ME THAT THE AIRBAGS DON'T WORK!!! I WAS VERY UPSET DUE TO THE FACT WE HAVE A CHILD AND THE CARE HAS 2 STAGE AIRBAGS AND HE DIDN'T SERVICE ANYTHING HIMSELF EVERYTHING ELSE'S WAS FROM THE PREVIOUS OWNERS. HE SIMPLY BEAT IT UP AND THEN SOLD IT. THE BIGGEST ISSUES BESIDES SCRATCHES AND DENTS, IT'S CLEAN IN THE INTERIOR HOWEVER HE DIDN'T MENTION A AIRBAG NOT WORKING AND I SPECIFICALLY ASKED HIM WHAT GOING ON WITH THIS AIRBAG WARNING AND HE SIMPLY SAID IT GOES AWAY AND YOU DON'T HAVE WORRY ABOUT IT ITS NOTHING SERIOUS.... WHEN I FIGURED IT ALL OUT AND SPOKE VIA BY PHONE 2 DAYS AFTER THE PURCHASE HE DIDN'T EVEN HAVE A CONTRACT OR BILL OF SALE. I WANT THE AIRBAGE REPLACED OR HE CAN GIVE ME MY MONEY BACK AND WE CAN END IT AT THAT POINT. MY PHONE: [XXX] SELLER:([XXX]) :[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Feb 26, 2021
EXTERIOR LIGHTING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 18, 2021
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL DESPITE THE SEAT BELT BEING IN OPERATION AND SECURELY FASTENED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE SEAT BELT BUCKLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. CARLTON MOTORCARS INC (2446 LAURENS RD, GREENVILLE, SC 29607) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE DIAGNOSTIC TEST BUT DECLINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,000.
Feb 05, 2021
POWER TRAIN
1 complaint
I WAS DRIVING ON A CITY STREET MY CAR JUST STOPPED I TRIED TO PUT IT IN GEAR WOULD NOT MOVE..MY EPS LIGHT CAME ON AND THE DASH SAID INOPERATIVE PLEASE SEE MANUAL. I HAVE MY CAR TOWED TO MERCEDES. AFTER DOING SOME RESEARCH I BELIEVE IT WAS THE SENSOR WENT BACK...I GOOGLED WHAT I EXPERIENCED A LOT OF MERCERDES WITH THE SAME YEAR AS MY CAR HAD THE SAME PROBLEM
Aug 15, 2020
UNKNOWN OR OTHER
1 complaint
JOYSTICK AND CENTER CONSULT IS ALWAYS EXTREMELY HOT
Jul 10, 2020
VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FIELDS MOTORCARS (4141 N FLORIDA AVE, LAKELAND, FL 33805, (863) 688-8111) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO INFORM THE MANUFACTURER OF THE ISSUE, HOWEVER, THE ANSWERING SERVICE STATED THAT DUE TO EMERGENCY TESTING THEY WERE UNABLE TO ANSWER INBOUND CALLS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE SUNROOF AND THAT THE SUNROOF SEAL ALLOWED AIR TO ENTER THE VEHICLE WITH THE SUNROOF CLOSED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
May 26, 2020
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
AT APPROXIMATELY 11:50 A.M. ON TUESDAY, FEBRUARY 11, 2020, I PULLED OUT OF OUR DRIVEWAY ONTO SPRUCE DR. NW, GOING SOUTH AND THE CAR IMMEDIATELY STARTED ACCELERATING ON ITS OWN, CAREENING DOWN SPRUCE DR. NW. I WAS DESPERATELY TRYING TO MISS PARKED CARS ON THE STREET BUT MY CAR WAS MOVING FASTER AND FASTER, OUT OF CONTROL THROUGH THE INTERSECTION AT THE END OF MY BLOCK. THEN MY CAR WAS FLYING THROUGH THE AIR, BETWEEN 25-40 MPH, SLAMMING INTO A CREEK BANK AND ENDING ON THE DRIVER SIDE DOWN A 30 FOOT RAVINE AT THE END OF SPRUCE DRIVE NW. I WAS TRAPPED INSIDE THE CAR WITH MY SEAT BELT ON AND ACCORDING TO THE POLICE REPORT THE SIDE AIRBAG HAD DEPLOYED. THANKFULLY, I DID NOT HIT ANY CARS! IT WAS TRULY A MIRACLE THAT I WAS ALIVE AND THAT MY NEIGHBORS HEARD AND SAW THE CRASH. WITHIN FIVE MINUTES THE METROPOLITAN POLICE DEPARTMENT WHO WERE STATIONED AT THE MAYOR'S HOUSE AROUND THE CORNER ARRIVED AND WITH MY NEIGHBORS WERE ABLE TO PULL ME FROM THE WRECKAGE THROUGH THE SUNROOF. APPARENTLY THE GLASS SUNROOF HAD POPPED OPEN/OFF DURING THE CRASH. THE CRASH HAPPENED ABOUT 11:53 A.M. SHORTLY THEREAFTER, I WAS TAKEN BY AMBULANCE TO A TRAUMA CENTER IN A LOCAL HOSPITAL. FORTUNATELY I ONLY HAD MINOR BRUISES BUT THE TRAUMA CENTER STAFF GAVE ME A THOROUGH CHECK-UP. AND NO ONE ELSE WAS INVOLVED IN THE CRASH.
Mar 26, 2020
AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. IN ADDITION THE FRONT DRIVER SIDE SEAT BELT MALFUNCTIONED CAUSING THE DRIVER TO MAKE CONTACT WITH THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO AND CHEST PAINS WHICH REQUIRED MEDICAL TREATMENT. INJURIES TO THE SECOND VEHICLE WAS UNKNOWN. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 26,370.
Feb 25, 2020
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Feb 19, 2020
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E320. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE HESITATION WAS PERSISTENT. THE DEALER DIAGNOSED THAT THE INLET PORT SHUTOFF MOTOR AND LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,818.
Nov 21, 2016
EXTERIOR LIGHTING
1 complaint
THE WIRING IN THE TRUNK THAT GOES TO THE REAR BRAKE AND LICENSE PLATE LIGHTS FAILED AND OPENS THE TRUNK FAILED. IT WAS NOT POSSIBLE TO OPEN THE TRUNK WITH THE REMOTE OR THE BUTTON IN THE CAR. THE ONLY WAY WAS TO USE THE VALET KEY. THERE WAS ALSO A WARNING IN THE DASH ABOUT ALL OF THESE LIGHTS BEING OUT. I TOOK THE CAR TO A REPAIR SHOP AND THEY FOUND THE GROUND WIRE IN THE WIRING HARNESS BETWEEN THE TRUNK LINER AND THE TRUNK LID HAD BROKEN DUE TO EXCESSIVE WEAR. *TR
Dec 31, 2013
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. THIS PRESENTS A VERY UNSAFE SITUATION AND I AM NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I UNDERSTAND THAT MERCEDES BENZ DEALERS ARE DEMANDING $2,000. OR MORE TO RECTIFY THE PROBLEM BY REMOVING AND REPLACING THE GAS TANKS IN IMPACTED VEHICLES. I FEEL THAT THE MANUFACTURER OF THIS DEFECTIVE COMPONENT SHOULD BE HELD RESPONSIBLE TO RECALL IT AND REPLACE IT. I UNDERSTAND THAT THE NHTSA'S CURRENT INVESTIGATION ACTION NO. FOR THIS ISSUE IS PE 12001. *TR
Mar 07, 2013
TIRES,WHEELS
1 complaint
BOUGHT A CPO CAR FROM MB WEST CHESTER, PA AND IMMEDIATELY NOTICED FRONT TIRE(S) MAKING THUD SOUND THAT IS MORE NOTICEABLE AT 25-30 MPS; ALTHOUGH AT HIGHER SPEEDS THE THUD SOUND CONTINUES. DEALER SAYS TIRE TREADS ARE ONLY WORN 30%, BUT RECOMMENDED NEW TIRES (WHICH WERE SUPPOSED TO BE ON THE CAR!!). MANUFACTURER SAYS IT SOUNDS LIKE A FLAT SPOT ON THE TIRE. I EVEN PAID FOR EXTRA WARRANTY AND STILL DEALER WILL NOT REPLACE TIRE. VERY CONCERNED FOR SAFETY BASED ON POSTS OF BLOW-OUTS, ETC. IT'S AMAZING THAT TRUCK TIRES HAVE BEEN REPLACED FOR THE SAME REASONS, BUT NOT CAR TIRES. *TR
Jun 12, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
DEAR OFFICER, FROM THE BEGINNING (2010 AUGUST, 0 MILEAGE, MB E320) THE CAR HAS A CHEMICAL SMELL. AT FIRST, I THOUGHT IT WILL GO AWAY. HOWEVER, IN FEW MONTHS IT BECAME THE MOST AWFUL CHEMICAL SMELL (IT IS NOT MOLD, DIESEL FUEL OR EXHAUST). THIS EXTREMELY PENETRATING CHEMICAL(S) IS/ARE COMING FROM CARPET. VENTING/AIR-RECIRCULATION INCREASES CHEMICAL CONCENTRATION IN THE COMPARTMENT TO EXTREME LEVELS. THE CHEMICAL(S) IS/ARE DEFINITIVELY TOXIC GIVE STRONG HEADACHE, DIZZINESS, CAUSE NAUSEA, VOMITING, LIGHT-HEADEDNESS, CAUSE AND ACTIVATE ASTHMA (PERSONAL COMPLAINS) AND OTHER PROBLEMS (GOOGLE SEARCH). DETERIORATION COMPONENTS OF SYNTHETIC ORGANIC COMPOUNDS ARE KNOWN INDUCERS OF CARCINOGENESIS. I WILL BE HAPPY TO PROVIDE ADDITIONAL INFORMATION ON HEALTH ISSUES. BASED ON GOOGLE SEARCH CHEMICALS IN THE CAR COMPARTMENT ARE COMMON PROBLEMS OF MERCEDES, VOLKSWAGEN AND BMW. THE DEALERSHIP REP AGREED WIT CHEMICAL SMELL. THEY OFFER CHEMICAL/DEODORIZER TREATMENT WHAT I AM HESITANT TO ACCEPT AS CHEMICAL ODOR REAPPEAR IN FEW WEEKS (GOOGLE SEARCH). ALSO MANY CHEMICAL DEODORIZER' ARE TOXIC (U.S. ENVIRONMENTAL PROTECTION AGENCY AND THE CONSUMER PRODUCT SAFETY COMMISSION). BASED ON GOOGLE SEARCH THE SOUND PROOFING UNDER THE CARPET IS THE SOURCE AS IT DECOMPOSE IN THESE VEHICLES AND RELEASE THE TOXIC CHEMICAL. DEALERSHIP AGREES THE SOURCE OF CHEMICALS BUT THEY DO NOT AGREE TO CHANGE SOUND PROOFING (ALTHOUGH THEY ADMIT THIS COMMON PROBLEM IN MERCEDES). I RESPECTFULLY ASK NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AT U S DEPARTMENT OF TRANSPORTATION TO INVESTIGATE THIS HEALTH ISSUE CAUSED BY DECOMPOSITION OF SOUND PROOFING. THIS IS AN ISSUE THAT SEVERELY EFFECTING SAFETY OF DRIVING AND IMPORTANTLY WELL-BEING OF US CITIZENS. SINCERELY, ON BEHALF OF MANY US CITIZENS. *TR
Jan 22, 2012
VEHICLE SPEED CONTROL
1 complaint
UNINTENDED ACCELERATION OF MERCEDES BENZ E 350 4 MATIC 2009 MODEL BARELY 3 MONTHS OLD-JUMPED THE CURB WHILE PARKING AND HIT THE WALL 4 FT OVER THE CURB CAUSING DAMAGE TO THE MEDICAL OFFICE WALL AND THE RIGHT FRONT END OF THE CAR. LUCKILY NO ONE WAS HURT. REPORTED TO ALLSTATE CLAIMS, CAR REPAIRED AND INSPECTED BY BENZ DEALER. BOTH THE MB DEALER AND MB HEADQUARTER LETTER STATED THE CAR IS SAFE TO DRIVE. ACCORDING TO MERCEDES BENZ THE CAR CHECKED OUT FINE. THEY SENT ME A LETTER STATING THAT AS WELL. *TR
Feb 19, 2010
FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM
1 complaint
2 HIGHWAY STALLINGS: 1) DEC.1. 2009 TRAVELING ON I-95 SOUTH AT 70MPH, CHECK ENGINE LIGHT ON, CAR SUDDENLY STALLED, MANAGED TO PULL TO SHOULDER. CAR TOWED TO BENZ DEALER 90 MILES AWAY. THEY CHANGED A NEW FUEL PUMP IN CHARLESTON, SC. CONTINUED DRIVING ON 2) DEC.3,2009, AFTER 400+ MILES ON I-95 SOUTH AT 70MPH, CHECK ENGINE LIGHT ON, CAR SUDDENLY STALLED AGAIN, MANAGED TO PULL TO SHOULDER. CAR TOWED TO BENZ DEALER IN MELBOURNE, FLORIDA. THEY CHANGED ANOTHER FUEL PUMP AND FILTER. NOW I AM DRIVING WITH MY FINGER CROSSED. *TR
Dec 17, 2009
Frequently Asked Questions
How many problems does the 2009 MERCEDES-BENZ E-Class have?
The 2009 MERCEDES-BENZ E-Class currently has 84 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2009 MERCEDES-BENZ E-Class?
The most common problems reported for the 2009 MERCEDES-BENZ E-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2009 MERCEDES-BENZ E-Class problem data come from?
All problem and complaint data for the 2009 MERCEDES-BENZ E-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - MERCEDES-BENZ E-Class Problems
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2008
2007
2006
2005
2004
2003
2002
2001
2000
Other MERCEDES-BENZ Models
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models