2015 MERCEDES-BENZ GLA-Class Problems

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Complaints Reported

Complaints by Component

ENGINE

16 complaints

The contact owns a 2015 Mercedes-Benz GLA 250. The contact stated that occasionally, while driving at various speeds, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The contact stated that the failure had progressed. The vehicle was taken to a local independent mechanic, where it was diagnosed and DTC: P052E71; was retrieved. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact related the failure to an undisclosed recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

Aug 11, 2025

I have a 2015 Mercedes benz GLA 250 showing code P052E There’s a TSB (MC‑10241531‑0001) and (LI01.20-P-076894 )covering intake‑line assemblies on similar M270‑engine models. Based on these two service bulletin kindly assist with extended emissions warranty

Jun 24, 2025

Today a Check Engine Light turned on my vehicle. I pulled the code via the OBD2 port and looked it up online. It turns out that this issue, code P052E, a defective Crankcase Ventilation Regulator Valve, is a well known problem on in-period MB cars and the manufacturer has issued an extended warranty to other models in their range, but excluded the GLA250, which uses the same parts as several other covered models including the GLC300, a vehicle covered by said extended warranty. If left untreated oil can travel up the electronic lines, ultimately fouling the ECU leading to an extreme hazard. This fault is also extremely expensive to fix, about $2000, as the faulty part (alone about $70) is sold only as a component of a larger kit (about $700), and installing the kit requires removing motor mounts and hoisting the engine. Mercedes should either widen the Extended Warranty to cover all of it's vehicles built with the defective part or issue a recall.

Aug 27, 2024

My 2015 Mercedes Benz GLA check engine light came on for error P052E Positive Crankcase ventilation assembly. This is a $2,000 dollar repair because you need to buy the whole assembly and you can’t just buy the valve like other cars. This part has a recall on other models but not the GLA. For example the metrics uses the same part and is covered by a recall but not the GLA. We need to included in this recall. This design flaw renders my 2015 useless and virtually has no value. Please compel Mercedes to recall this defective part and design flaw that requires 6-8 hours of labor for a simple part that is easily accessible on all other cars.

May 10, 2024

The engine light is one and the related code for the engine light is P052E-71. The valve for Crankcase ventilation has a malfunction. There is recall for the code for other Mercedes Benz car model varies from 2015 to 2019. I believe this code on for GLA 250 is the same manufacture malfunction parts and should be recalled for free replacement for safety reason.

Apr 16, 2024

+ 11 more complaints for this component

UNKNOWN OR OTHER

10 complaints

My car suddenly shifts to Neutral when stopped at the stoplight/while driving causing a safety issue. I had to turn off and turn on every time this happens. I called Mercedes and filed a complaint #06552876

Apr 30, 2024

Panoramic Roof exploded without any outside influences causing this...many on your radar...dangerous...not sure why the NHTSA has not ordered a recall...there have been thousands of these same issues across many manufacturers. Almost caused a crash due to the startle effect of the explosion. MBZ does not make a replacement part for this. Why is that? There's a reason behind this. It's the gov'ts responsibility to keep us safe...Insurance paid for the replacement...MBZ does not make it...there are no aftermarket replacements for this. Dealership has had the car on it's lot for 5 weeks...it's been out of order for 8 weeks.

Nov 21, 2023

Panoramic sunroof issue. I was driving on the highway 65 mph and opened my sunroof. As I tried to close the sunroof I heard a noise, like the sunroof was coming off the track. I was unable to close it. As I drove I felt like the sunroof could come off. I have an Appointment to have sunroof inspected. It does close.

May 15, 2023

Auto A button for echo you power on but it not work. My keep faulty if my door lock with auto it sometimes won’t open then a lock smith has to be call

May 06, 2023

Rear camera stopped working.

Nov 23, 2022

+ 5 more complaints for this component

AIR BAGS

7 complaints

I came out from work. Got in my car and started it and went to make a three-point turn to go the opposite direction on a quiet back street in the airbag deployed halfway through and blew up in my face, causing my hands to be hurt and difficulty with breathing.

Feb 10, 2026

NEEDING TO FIX THE RECALL FOR SAFETY

Sep 20, 2020

MERCEDES BENZ GVA 250. CONSUMER WRITES IN REGARDS TO AIRBAGS BEING DEPLOYED UNEXPECTEDLY. *LD THE CONSUMER STATED THE AIR BAG DEPLOYED WHILE DRIVING CAUSING THE VEHICLE TO FLIP AND DRAGGED ON IT'S ROOF. THE CONSUMER SUFFERED MINOR SCRATCHES AND BRUISES, AS WELL AS A POSSIBLE MICRO CRACK IN A RIB. *JS

Jun 07, 2018

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (KNOPF AUTOMOTIVE, 3401 LEHIGH ST, ALLENTOWN, PA 18103) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 20, 2018

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (OPEN ROAD OF BRIDGEWATER, 1250 US-22, BRIDGEWATER, NJ 08807) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Feb 15, 2018

+ 2 more complaints for this component

FUEL/PROPULSION SYSTEM

5 complaints

Same part had been recalled from all other models but not my model. It's the same part being used across Mercedes and they won't sale the valve and force customers like me there are thousands other to spent $2700 plus to replace whole system. Should have been recalled since it's same valve that may be using across all vehicles. Failed the emission test which is a big problem they should have addressed.

Feb 05, 2025

They had recall of this part which is valve in all other models except for this one. My vehicle failed VEIP test due to faulty valve and required assistance from the dealer but they refused to provide solutions and asked to pay $2700 and $230 diagnosis fee when we already had code which showed which part and which is recalled in all other Mercedes vehicles with 150000 milage warranty. We cannot just replace valve they are forcing to replace whole assembly causing problems for many owners like me. My vehicle has only 36k milage. If same valve is faulty which creates environmental hazard that should be recalled in all models from same manufacturer Instead of forcing ripping customers with high cost and environmental risk.

Jan 03, 2025

On September 7th, 2023 while I was on the fastest lane driving to work in the morning on I 10 fwy, the car shut down without any prior warning. Couldn't even put it in neutral. Called 911 and a cop called the towing service to take the car out of the fwy. Mercedes Benz Ontario dealer diagnostics says it's due to a fuel pump failure. I see a same issue recall, but not for my model. Mercedes should check if my model sold also has a similar fuel pump failure issue. It's very dangerous to stop without any warning.

Sep 09, 2023

The factory fuel rubber inlet hose going to the high pressure fuel pump leaks in cold weather conditions. Multiple dealerships and online forums are aware of this fuel leak but a recall has not been issued to have the hose and clamp replaced.

Apr 05, 2023

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER MERCEDES-BENZ OF MANCHESTER (LOCATED AT 875 GOLD STREET, MANCHESTER, NH 03103 603-669-6788) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOW PRESSURE FUEL LINE LEAK AND THE INTAKE LINE, SEALS, RINGS, AND FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 37,000. ...UPDATED 08/22/17 *BF *CN

Jul 27, 2017

POWER TRAIN

5 complaints

there is a known issue with the mercedes benz GLA 250 rear differential. it is defective and need to be replaced many times during the life of the vehicle. i have not had an accident that i can relate to this defect but i feel it need to be reported and investigated by your office. the cost of the repair is over $6000. you can read more about this issue in this forum [XXX] i started reporting the issue before the warranty expired, the dealer was never able to find the problem, after the warranty expires they "discovered" what the issue is, the rear differential need to be replaced. of course they deny any wrongdoing but this is a well documented manufacturing defect that should be addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 14, 2024

Rear differential has failed/malfunctioned. The vehicle is available upon request. It is a road safety issue as it will stall/ hesitate when accelerating and has a jerking effect. It has been confirmed by an independent service center. It had not been inspected by anyone, other than an independent service center mechanic. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

Jun 13, 2024

The contact owns a 2015 Mercedes-Benz GLA250. While the contact’s daughter was driving approximately 35 MPH, the vehicle lost automotive power and stalled. The vehicle was eventually restarted and driven to the local dealer who diagnosed that the transmission valve body and conductor plate had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 47,749.

Jun 04, 2024

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The message "Take Vehicle to Your Dealer" was displayed. The contact noticed that the gear shift indicator light was in neutral (N) while the gear shifter was in drive (D). The contact stated that she shifted out of drive (D) and back into drive (D), and the vehicle responded as needed. The contact stated that the failure occurred on two occasions. The contact stated that she had stopped driving the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 117,100.

Oct 18, 2023

Car randomly shifts to neutral, displays message : "reverse not available" or "transmission malfunction". Car rapidly slows down causing cars behind to make avoidance maneuvers. Scanned fault codes: P079200 (transmission rpm sensor 1 malfunction) P274600 (transmission rpm sensor 2 malfunction)

Oct 13, 2023

STRUCTURE

4 complaints

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the roof panel had detached and was tilted. The vehicle was taken to the dealer, where an estimate for the repair was provided. The contact related the failure to NHTSA Campaign Number: 21V197000 (Structure), but the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

Nov 20, 2025

Mercedes repair shop inspected this car and stated that there is rear-subframe rusting and corrosion. Repair shop states that this is a safety issue. I took it into Mercedes dealer who stated that this VIN is not covered by a 20-year, unlimited-mile rear-subframe warranty (Feb–Mar 2023) for specific models (C/E/GLK/CLS/SLK/SLC/SL). Mercedes extended the warranty on the models where they saw the most repeat failures, in a way that addresses the worst cases (holes) while controlling scope and liability—not an admission of a universal defect across all lines (e.g., GLA), which is why my VIN isn’t in the program.

Oct 24, 2025

I WAS DRIVING DOWN RANCHO BLVD IN LAS VEGAS UNDER 15 MPH WINDS ON TUES AND THE SPOILER COVER FLEW OFF/SPOILER

Sep 10, 2020

THE DOOR HANDLES BECOME IN STUCK POSITION AND DOES NOT CLOSE FULLY AND DOES NOT LATCH TO A LOCKED POSITION. ALSO AFTER REMOVING THE DRIVER SIDE CALIFORNIA PROPOSITION 65 STICKER INTERACTS WITH THE WINDOW CLOSING MECHANISM.

Oct 08, 2015

POWER TRAIN,ENGINE

4 complaints

The car had only 71,000 miles on it when it it had a crank no start situation that immobilized it and had to be towed. After diagnostics at two repair shops, it was determined that the exhaust camshaft was the cause. This model year car has a recall (Mercedes campaign 2015100009 and NHTSA campaign 15V662000) for the camshaft but not for the car's VIN. This failure should not occur in a car with this mileage. Had it suddenly stalled while driving, it could have resulted in a potential accident.

Mar 23, 2023

IT APPEARS THAT WHEN THE TURBOCHARGER IS ENGAGED, COOLANT LEAVING THE TURBOCHARGER IS SPRAYING FROM WHERE A PRESUMABLY NOW MISSING CLAMP WOULD OTHERWISE FORM A TIGHT FIT AROUND THE TUBING, WHICH IS NORMALLY HOUSED BENEATH HEAT SHIELDING. THE HEAT SHIELDING HAS BEEN DISPLACED BY THE HIGH PRESSURE PRODUCED BY THE HOT LIQUID. THE LIQUID IS SO HOT LEAVING THE TURBOCHARGER THAT AS IT SPRAYS OUT ONTO THE SURROUNDING AREAS IT HAS MELTED THE AIR INTAKE SYSTEM.

Oct 06, 2020

TRANSMISSION VIOLENTLY ENGAGE IN REVERSE: SO FAR I HAVE ONLY EXPERIENCED THIS (TWICE) DURING COLD-STARTS. STARTED THE ENGINE, SHIFT CAR IN TO REVERSE GEAR, DISENGAGE PARKING BREAK. IN NORMAL SITUATION, THE CAR WOULD REVERSE SLOWLY WITHOUT APPLYING THROTTLE. IN THE TWO TIMES I EXPERINCED THE PROBLEM, THE CAR WOULD STILL BE IDLE, EVEN AFTER GENTLY APPLYING THROTTLE. AFTER ABOUT 5 SECONDS OR SO, THE CAR WOULD VIOLENTLY JERK AND THE TRANSMISSION FINALLY ENGAGED IN REVERSE. THE LOCAL MB SERVICE CENTER WAS NOT ABLE TO DIAGNOSE THE ISSUE. SOME GLA OWNERS ALSO EXPERINCED THE SAME ISSUE, WHICH CAN BE FOUND IN THIS DISCUSSION: HTTP://WWW.GLAOWNERS.COM/FORUM/ENGINE-TECHNICAL-DISCUSSION/8297-TRANSMISSION-WOES.HTML HERE IS THE VIDEO THAT ILLUSTRATES MY EXPERIENCE, FROM ANOTHER GLA OWNER: HTTPS://YOUTU.BE/GLN7KPGXYB4

Apr 20, 2016

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLA250. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED; HOWEVER, THE CHECK ENGINE WARING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD NOT GO INTO REVERSE. WHILE THE VEHICLE WAS IN PARK, IT JERKED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Dec 21, 2015

ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

Check engine light on my 2015 MB GLA250 4matic came on and the error is "P052E PCV Regulator Valve Performance". There is a recall for other MB vehicle with the same engine. I believe the 2015 Mercedes-Benz GLA250 and other models with the same engine should be included in the recall.

Jun 30, 2025

All MB GLA and CLA 2015 cars have a common issue "CRANKCASE VENTILATION VALVE" which should be replaced a few times for the cars. Each service will cost at least $2000.00. Please ask MB to recall their cars and fix this issue.

Mar 08, 2024

When it first started to malfunction, my car would suddenly loose power out of nowhere and pretty much stop wherever. It's done it when I was crossing a busy intersection and it stalled right in the middle of the road causing other cars to have to stop or go around me. It has also stopped while I was driving on the freeway. I didn't even have enough power or momentum to pull off to a safe lane and almost caused an accident and several times while I was driving up a narrow two way road in the mountains. Later down the road my check engine light came on and I got the code p205e, Crankshaft ventilation breather hose is clogged, then my car lost power for good. It has been parked for almost a year now because I can't afford the repair and I am still paying car payments and insurance on it

Jan 23, 2024

ELECTRICAL SYSTEM

3 complaints

A driver in my household was driving at normal speeds and smelled smoke in the cabin. She pulled over immediately to the nearest gas station. In that short time, there were FLAMES coming from the center console area. She ran inside to get employees with fire extinguisher. The fire was put out and police/fire department were called. The car was un-drivable, and my insurance declared it as a total loss (it would cost more to repair than the current blue book value). I had a similar problem previously with a Mercedes 2014 CLA250. That was a smaller fire, but melted the console area. I will be submitting a report for that one as well, even though it happened several years ago. After that incident we went back and forth with MB corporate and ultimately took it to dealer and ended up trading in for this one. Both fires were electrical fires from wires underneath the center console.

Nov 07, 2022

Fire: 1

WE PURCHASED THIS CAR AS CERTIFY PRE-OWNED; IT HAS ENCOUNTER NUMEROUS ISSUES. ONE ISSUE I DID NOT MENTION ON THE PREVIOUS COMPLAINT IS THE ISSUE WITH "KEY LESS" REMOTE. THE CAR SOME TIME DOES NOT DETECT KEY LESS REMOTE DURING DRIVING SAYING "KEY NOT DETECTED" EVEN AFTER REPLACING BATTERY AND VISITED DEALER (HOUSE OF IMPORT) FOR SOFTWARE UPDATE. IT HAS BEEN SEVERAL OCCASION CAR FAIL TO RESTART WAITING ON THE TRAFFIC LIGHT AFTER SEVERAL ATTEMPT TO RESTART THE CAR IT KEPT SAYING KEY NOT DETECTED (THIS CAK HAS AUTO START/STOP FEATURE) THAT MAKE IT VERY DANGEROUS POSSIBLE CAN BE REAR ENDED BY OTHER CAR.

Mar 20, 2019

VEHICLE ON SIDE STREET NEAR HOME...SUDDENLY CHUGS, AND SLOWS TO A CRAWL WILL NOT ACCELERATE...ALL LIGHTS COME ON DASHBOARD..ALSO ENGINE LIGHT... TOWED TO DEALERSHIP IN DAYTONA BEACH, FL...AFTER 3 WKS SERVICE DEPT CALLED TO SAY IT WAS FIXED... WIRING HARNESS AND A ME CONTROL UNIT REPLACED. 3 WKS LATER ON 5/10/16 SAME INCIDENT HAPPENED...LUCKILY IT WAS ON SIDE STREET SO WAS NO ACCIDENT OR DAMAGE....THIS APPEARS TO BE A RECURRING PROBLEM W/MERCEDES BENZ VEHICLES.... SERVICE DEPT CLAIMS FOUND FIX ONLINE..? RESET SOME KIND OF "PINS".....THIS CAR IS NOT SAFE IN MY OPINION....

May 24, 2016

VISIBILITY

2 complaints

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the sunroof panel was tilted on one side and fractured. There were no warning lights illuminated. Upon researching the failure, the contact associated the failure with NHTSA Campaign Number: 19V918000 (Visibility); however, the VIN was not included. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The dealer provided an unknown diagnosis. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 85,000.

Nov 20, 2025

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that while driving at 60 MPH, she heard an abnormal gunshot-like sound coming from the vehicle. There was no warning light illuminated. The contact then heard glass cracking and realized that the panoramic sunroof had shattered without incident. The contact was able to drive home despite the failure. The contact then contacted the dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and informed her that a claim would be filed. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

Jan 04, 2022

STRUCTURE,UNKNOWN OR OTHER

2 complaints

The panoramic sunroof will not open on one side rendering the sunroof unusable. this problem is happening often on this Mercedes model. Looks like Mercedes used plastic guide to move the sunroof back and forward and if you take a bump while driving with the sunroof on the tilted position it will break the plastic tracks rendering the sunroof unusable. this is a time-consuming fix because the interior of the car needs to come out to completely remove the sunroof and replace the damage part with the same original part that will break again under the same circumstances.

Feb 27, 2024

BACK DOOR WAS AJAR AND THERE WAS NO WARNING DISPLAY TO STATE THE DOOR WAS NOT CLOSED COMPLETELY. I WAS ABLE TO PULL OUT OF MY DRIVEWAY AND THE WARNING DID NOT DISPLAY UNTIL I WAS DRIVING. SAFETY ISSUE ESPECIALLY WITH SMALL CHILDREN IN THE BACK SEAT. *TR

Nov 28, 2016

ELECTRICAL SYSTEM,ENGINE

2 complaints

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated while driving at an undisclosed speed, the vehicle sputtered, and the check engine warning light illuminated. In addition, the collision assists warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed PVC valve. Additionally, the transmission assist needed service due to overheating. The collision assist warning light was reset. The vehicle was repaired. The contact stated that the failure had reoccurred, and the collision assist, and the check engine warning lights illuminated again. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure occurred four times. The vehicle was repaired twice by the dealer and once by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

Feb 05, 2024

When I went to start my vehicle it did not turn on. The lights weren’t on and we had the battery and alternator checked out and they were fine.

Oct 01, 2022

STRUCTURE,VISIBILITY/WIPER

2 complaints

2015 AMG GLA-45. Sunroof violently broke, opening from front (normal is back) and sticking up 3-4 inches. Luckily this happened in our garage not moving, while simply pushing Close Sunroof button. If this had happened on the highway, it could have ripped off and killed somebody. Dealer says common problem, as soon as I brought the car in they said “sunroof warranty job” but the car is actually out of warranty. MB Natick Mass dealer is charging $3000 to replace motor, track, hinges, wind deflector. Can’t be closed manually even by dealer so car useless for two weeks while waiting for MB Corporate to review case for recall or complimentary repair due to liability. Today they refused to cover the repair cost or add car to recall list. NHTSA should know this car has ~26,000 miles on it and we’ve only opened/closed the sunroof perhaps ten times since buying it new. The sunroof assembly is obviously defective from the factory and was a “timebomb.” If it broke on the highway, lifting up from the front, it could have flown off and caused an accident and/or killed somebody behind us. Scary.

Jun 28, 2022

Sunroof shoes have deteriorated and panoramic roof has become loose off the rails. This is a highly disturbing erosion putting drivers and other vehicles on the road in danger. I have found hundreds of reported cases of the same issue with no recall in place.

Mar 01, 2022

VISIBILITY/WIPER

2 complaints

WAS DIVING ON A LOCAL INTERSTATE AT POSTED SPEED LEVEL AND THE FRONT HALF OF THE PANORAMIC SUNROOF SHATTERED WITHOUT ANY VISIBLE/OBVIOUS REASON (NO IMPACT, PRIOR DAMAGE, ROAD CONDITIONS, ETC.). TRAFFIC WAS LIGHT, WEATHER WAS SUNNY (HIGH 80'S), ROAD CONDITIONS NORMAL/GOOD.

Jul 03, 2020

I PURCHASED A NEW GLA250 IN AUGUST 2015. A FEW DAYS AFTER THE PURCHASE I NOTICED THAT THE CAR HAD A SERIOUS DESIGN FLAW RESULTING IN A SAFETY ISSUE. DEPENDING ON THE POSITION OF THE DRIVER'S SEAT THE LEFT SIDE REAR VIEW MIRROR CANNOT BE ADJUSTED TO ELIMINATE THE LARGE BLIND SPOT. TALLER DRIVERS WHO REQUIRE THAT THE SEAT BE POSITIONED FURTHER BACK CANNOT ADJUST THE LEFT SIDE REAR VIEW MIRROR TO ELIMINATE THE BLIND SPOT. I HAVE CONTACTED MBUSA AND THEY WILL NOT ADMIT THAT THERE IS A DESIGN FLAW OR SAFETY ISSUE. THE MBUSA REPRESENTATIVE WOULD NOT ALLOW ME TO SPEAK WITH ANYONE KNOWLEDGEABLE OF MIRROR OPERATION OR DESIGN. SHE TOLD ME THAT NOT ALL PEOPLE SHOULD BE ABLE TO ELIMINATE THE BLIND SPOT ON ALL CARS. THE SAFETY ISSUE RESULTING FROM THE INABILITY TO ELIMINATE THE BLIND SPOT IS EXASPERATED BY THE LARGE 'B' PILLAR WHICH GREATLY RESTRICTS PERIPHERAL VISION. MY THEORY, AND IT IS JUST A THEORY, IS THAT MERCEDES BENZ DESIGNED THE GLA (AND ALSO THE CLA) TO EUROPEAN MARKET MIRROR STANDARDS, ANTICIPATING THAT THE USA WOULD COME IN LINE BEFORE THE GLA WAS SOLD IN THE USA MARKET. IN EUROPE, CONVEX MIRRORS ARE ALLOWED FOR BOTH PASSENGER AND DRIVER SIDE REAR VIEW MIRRORS AND FOR THE MOST PART ONLY CONVEX MIRRORS ARE USED.. THE NHTSA HAS BEEN CONSIDERING, BUT WITHHOLDING APPROVAL OF CONVEX LEFT SIDE REAR VIEW MIRRORS FOR AT LEAST THE LAST 5 YEARS. GENERAL MOTORS AND MERCEDES BENZ HAVE BEEN THE PRIMARY PETITIONER'S FOR THE APPROVAL. MERCEDES BENZ ANTICIPATING THE APPROVAL, DESIGNED THE GLA FOR CONVEX OUTSIDE REAR VIEW MIRRORS. SINCE CONVEX LEFT SIDE MIRRORS WERE NOT APPROVED IN THE USA, MERCEDES BENZ INSTALLED A PLANAR MIRROR IN THE SAME LEFT SIDE MIRROR ENCLOSURE AND FRAME FOR USA MARKET CARS. THE PLANAR HAS A REDUCED FIELD OF VIEW AND RSULTS IN THE BLIND SPOT SAFETY ISSUE. I HAVE HAD MAY CLOSE CALLS ON MULTIILANE HIGH SPEED HIGHWAYS.

Nov 06, 2015

UNKNOWN OR OTHER,ENGINE

2 complaints

I BOUGHT THE MERCEDES GLA 250 IN SEPTEMBER 2018 AND MY CHECK ENGINE LIGHT WOULD COME ON FOR A DAY OR TWO AND GO BACK OFF. THE CHECK ENGINE DID THE SAME THING AS BEFORE AND TOOK IT TO AUTO ZONE AND STATED IT WAS A POSITIVE CRANKCASE VENTILATION ISSUE. I STOPPED AT A RED LIGHT AND THE CAR CUT OFF AND HAD TO RESTART THE CAR THEN A FEW MINUTES LATER I STOPPED AT ANOTHER LIGHT AND THE CAR STOPPED AND HAD TO RESTART AGAIN. I MADE AN APPOINTMENT WITH MERCEDES OF BEDFORD ON JUNE 25 AND THE YOUNG LADY NEVER COMMUNICATED THAT I WAS NOT UNDER WARRANTY OR HAD TO PAY FOR DIAGNOSTIC FEE. I WENT TO MERCEDES ON JUNE 29TH AND STATED I HAD TO PAY FOR THE DIAGNOSTIC FEE BUT WAS NOT MADE AWARE PREVIOUSLY ON JUNE 29TH. THE WARRANTY ON ON THE VEHICLE WAS UP ON MARCH 30TH. I LEFT AND DID SOME RESEARCH AND SEEMS THE POSITIVE CRANKCASE IS A COMMON ISSUE PLUS THE CHECK ENGINE LIGHT HAS BEEN COMING ON FOR SOMETIME NOW. THE DEALERSHIP STATED IT WOULD TAKE UP TO 3 WEEKS TO A MONTH FOR THE PART TO COME IN FROM GERMANY. THE DEALERSHIP STATED THAT THIS IS A KNOWN ISSUE WITH THE VEHICLE. I WOULD LIKE FOR YOU TO INVESTIGATE THE ISSUE AND SEE HOW MANY CARS ARE HAVING THIS ISSUE. *TR

Jul 02, 2020

I HAVE MERCEDES BENZ GLA 250 YEAR 2015 AND THE ENGINE LIGHT IS ALREADY APPEARING IN MY DASH BOARD . I HAVE ONLY DRIVEN THIS CAR FROM HOME TO WORK WHICH IS 10-20 MILES AWAY. OTHER ISSUE I HAVE IS THAT WHEN THE WEATHER IS 30-40 DEGREES AND WILL HAVE MY HEATER IN MAX I SMELT A TERRIBLE GAS ODOR COMING FROM MY AIR VENTS

Apr 23, 2019

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

Collision Prevention Assist Plus Inoperative Light on the dashboard it appears often and beep I am not sure and why

Feb 01, 2026

SUSPENSION

1 complaint

The contact owns a 2015 Mercedes-Benz GLA250. While the contact's daughter was driving at an undisclosed speed, the rear suspension collapsed. The contact stated that when the failure occurred, the vehicle swerved into the next lane. The contact stated that there were no other vehicles nearby during the failure. The vehicle was towed to the dealer, where it was diagnosed with frame corrosion. The contact was informed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.

Nov 14, 2025

STEERING,AIR BAGS

1 complaint

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

Aug 22, 2025

FUEL/PROPULSION SYSTEM,LANE DEPARTURE

1 complaint

Car smell like fuel possibly fuel injectors or fuel line… recall on 2016-2021 models but 2015 having same issue Blind spot assist says inoperative Mercedes changed sensors multiple times still says inoperative

Dec 06, 2024

POWER TRAIN,VISIBILITY

1 complaint

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated while attempting to accelerate, the vehicle hesitated before accelerating. While driving at various speeds, the vehicle was lagging with a loud rumbling sound coming from the rear of the vehicle. The contact depressed the accelerator pedal excessively to stop the vehicle from hesitating. The failure had become more persistent. The contact stated that the sunroof failed to open, as well. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 133,277.

Sep 18, 2024

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

Good Afternoon, the status of my vehicle is simply UNKNOWN. I purchased my vehicle on the 26th last year of January. That same day I drove it back home my car was jerking. So I went back the following day to see if I could get into another vehicle because this one was malfunctioning they didn’t want to do anything for me. I tried so many different options to get out of this car I had a few scares driving this car the week of ownership. About sis times my car cut off completely during traffic and I have some recorded videos. Theirs a leakage somewhere I can fill up my gas tank to full and drive maybe two blocks away from my house and the gas meter is say that I have half a tank. Now my car is overheating, it’s not cranking it just tells me on the dashboard that 4MATIC is unavailable.

Aug 22, 2024

VISIBILITY,STRUCTURE

1 complaint

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the sunroof failed to close completely as needed. Upon inspection, the contact discovered that a plastic part of the roof panel had detached. The vehicle was taken to an independent mechanic, who replaced the right and left roof guides, motor glass, and headliners. The contact related the failure to NHTSA Campaign Number: 23V854000 (Structure); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Aug 19, 2024

FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

Engine Light Came up & CollIsion Warring Massage Show Up

Apr 17, 2024

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

1 complaint

Mercedes no longer supports the sos ( tel-aid) system, so this system no longer works...each time you start the car, the sos inoperative warning light is on, and it blocks other safety features ( speedometer etc..). You have to reset the light each time you get in the car. Without the support of the system there is no emergency alert theft tracking ,airbag deployment sent to MB etc etc. Mercedes no longer services this feature, and this is one of the reasons we bought this car. It's a tremendous safety concern. Even though there are dealer bulletins about this, there is no fix. All these cars should be purchased back by MB. I'm uncomfortable driving a car that could be involved in a collision, and the car not notifying MB, or the police

Jan 09, 2023

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

Had an update on the software to control collision prevention on the car, and soon afterward it began to deploy at certain spots without any other car in front for at least 50 feet. Took it back to the M-B Seattle dealer and after 4 weeks of investigation, I was told that the matter is exterior to the car and that the car performs as intended. T still drive the car and it still gives me warnings of impending to engage the collision detection braking system. I don't feel very comfortable driving it in the city.

Dec 30, 2022

STRUCTURE,VISIBILITY

1 complaint

Panoramic sunroof slider shoes failing, being cracked and stuck in the railing, causing a sunroof malfunction. The main concern of danger is that during closing the sunroof, with a lack of support glass bangs down coming in contact with some metal parts, risk of being shattered and cause injury to passengers. In my specific car, somehow all 4 shoe sliders failed on a car with less than 50,000 miles. While researching, the issue is raised by many other owners and appears to be a wide spread systemic flaw. https://www.glaowners.com/threads/shoe-on-rail-of-panoramic-sunroof-broke.26716/page-5

Oct 30, 2022

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

Upon start, got a "reverse not possible" warning. Tried to drive home, but shifting was very erratic and car slowed dramatically between shifts. On several occasions, cars behind me had to swerve to avoid me. And, if I would have had to reverse out of danger, I would have been in serious trouble. After too many close calls, I stopped to arrange a tow. When I returned to the car to move it, the problem went away. I am afraid to put my family in this car.

Sep 02, 2022

TIRES

1 complaint

The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that while the vehicle was parked, there was a loud explosion and she noticed that the front passenger’s side tire had exploded, causing the front passenger’s side headlamp to fracture. The contact stated that she was unsure if the failure was due to a defective tire or if an unknown object had caused the tire to explode. The vehicle was towed to a dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

Mar 18, 2022

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

I was driving and my car randomly changed to neutral on the highway in traffic. I could not changed the gear and was almost hit by several cars that swirved around me. There is a recall for the 2019 version of the car for this very same issue but it exists in all years prior and Mercedes has not addressed it. This is happening to many of us and is being reported at glaowners.com

Aug 22, 2021

POWER TRAIN,FORWARD COLLISION AVOIDANCE

1 complaint

THE VEHICLE SLIPS INTO NEUTRAL AND SAYS 4 MATIC NOT AVAILABLE. I HAVE TO COAST TO A STOP AND THEN SHUTOFF THE VEHICLE, TURN IT OFF AND THEN RESTART IT. ALSO THE FORWARD COLLISION WARNING ALERTS WHEN I PASS UNDERNEATH A LARGE METAL FREEWAY SIGNAGE.

May 14, 2021

AIR BAGS,SEAT BELTS

1 complaint

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG AND SEAT BELT INDICATORS ILLUMINATED AND REMAINED LIT. THE AIR BAG MALFUNCTION WARNING INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (954-644-5035, LOCATED AT 14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,747. PARTS DISTRIBUTION DISCONNECT.

Dec 30, 2019

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

CHECK ENGINE APPEARED ON OUR DASH BOARD AT 56,000 MILEAGE AND DIAGNOSED WITH A PROBLEM OF THE AUXILLARY ELECTRICAL OIL PUMP. THIS IS THE SECOND TIME WE HAVE CHECK ENGINE AFTER WE ARE OFF WARRANTY. I CAN ALSO SMELL GAS INSIDE THE CABIN WHEN I TURNED ON THE ENGINE

Sep 25, 2019

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

I WAS DRIVING TO MEET A FRIEND FOR LUNCH. I CAME UP UPON A STOP LIGHT THAT WAS ALREADY RED AND I WOULD HAVE BEEN THE THIRD CAR IN LINE. I CAME TO WHAT I THOUGHT WAS A STOP. I WAS ABOUT A CAR LENGTH OR MORE BEHIND THE CAR IN FRONT OF ME. NEXT THING I KNOW, I HEAR A LOUD BANG AS MY CAR HAD ACCELERATED INTO THE CAR IN FRONT OF ME WITH MY FOOT ON THE BRAKE. THAT CAR, IN TURN, HIT THE CAR IN FRONT OF THEM. I WAS VERY CONFUSED. I RECEIVED A TRAFFIC TICKET FOR UNCONTROLLED SPEED. THE POLICEMAN THOUGHT I WAS I WAS CRAZY WHEN I SAID THAT I HAD COME TO A STOP. THE CAR WAS DRIVABLE, SO I STILL WENT TO LUNCH WITH MY FRIEND. NO PROBLEM WHATSOEVER WITH PARKING OR DRIVING THE CAR TO THE RESTAURANT, WHICH WAS ABOUT 1 MILE AWAY. AFTER LUNCH, I THEN NEEDED TO RUN AN ERRAND BEFORE I WENT HOME. I DROVE ABOUT 2 BLOCKS AWAY FROM THE RESTAURANT AND PULLED INTO A SHOPPING CENTER. I THEN SLOWLY PULLED INTO A PARKING SPOT BETWEEN TWO OTHER CARS. AS MY CAR HIT THE CURB, IT THEN WENT OVER THE CURB, ONTO THE SIDEWALK AND SLAMMED INTO THE CONCRETE WALL OF ONE OF THE SHOPS. I WAS ABLE TO GET HOME, VERY SHAKEN, AND RESEARCHED ON THE INTERNET. EVERYTHING I FOUND INDICATED IT WAS SUDDEN UNINTENDED ACCELERATION (SUA). I TOLD MY INSURANCE COMPANY AND ALSO CALLED MERCEDES BENZ USA. I HAD MY CAR TOWED TO THE MERCEDES COLLISION REPAIR SHOP. MERCEDES DID A RECORDED CONVERSATION AND SAID NOT TO HAVE THE CAR REPAIRED AND THEY WOULD LOOK AT IT. THEY WERE DEFENSIVE WHEN I MENTION SUA, BUT MY MAT IS VELCROED ON AND IT HAPPENED TWICE IN ONE DAY. AFTER THE SECOND COLLISION, I SAW A MESSAGE ON MY DASH THAT SAID : ?COLLISION PREVENTION ASSIST PLUS INOPERATIVE". MY AIRBAGS NEVER DEPLOYED. I CHECKED AT THE MERCEDES COLLISION CENTER TODAY AND WAS TOLD MERCEDES REMOVED A BLACK RECORDING BOX FROM MY CAR. I HAVE NOT HEARD ANYTHING BACK AS OF YET. I AM AFRAID TO DRIVE THIS CAR EVEN IF IT IS REPAIRED.*DT *DT *TR

Jul 24, 2019

Crash: 1

Injuries: 4

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

WE HAVE HAD THIS CAR ABOUT A YEAR, WE ENCOUNTER NUMEROUS OCCASION THE THE "COLLISION ASSIST PLUS" HAS ENGAGED INTERMITTENTLY W/O ANY REASONABLE OBSTACLE IN FRONT OF THE CAR WHEN IT IS IN MOTION. ABOUT A MONTH AGO, THE CAR GAVE MESSAGE "COLLISION ASSIST INOPERATIVE" AND I CAN EVEN GET THE CAR IN GEAR NOT WITH MULTIPLE RESTART. LAST WEEK I WENT OUT WITH MY WIFE AND THE CAR STOP ON THE BUSY STREET ON THE STOP AND GO TRAFFIC AND THE CAR DID "AUTO START STOP" WAS UNABLE TO RESTART AND IT DISENGAGE THE TRANSMISSION AND I HAD TO RESTART THE CAR MANUALLY AND REENGAGE THE TRANSMISSION. I HAD FILE COMPLAINT ABOUT INTERMITTENT "COLLISION ASSIST " CONDITION TO THE DEALER (HOUSE OF IMPORT, BUANA PARK, CA), THE SERVICE ADVISER SAID IT IS NORMAL FOR THE COLLISION ASSIST ACTING UP SOME TIME. I BELIEVE THERE ARE SOME SOFTWARE GREMLIN OR SOME OTHER ECU ISSUE NEED TO BE ADDRESS. IT S A SAFETY CONCERN TO KEEP DRIVING THIS CAN W/O ANY SOLUTION, I DID CONTACTED MBZ USA, THEY OFFER NO HELP NOR SOLUTION AT ALL.

Mar 19, 2019

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

I WAS DRIVING MY 2015 MB GLA250 4MATIC [XXX] AND SUDDENLY 5 WARNING ALERTS POPPED ON THE DISPLAY AND THE RESPECTIVE SIGNALS TURNED ON THE DASHBOARD. THE 5 WARNINGS WERE: 4MATIC CURRENTLY UNAVAILABLE, INOPERATIVE ABS, PARKING BREAK, COLLISION PREVENTION ASSIST PLUS INOPERATIVE AND CHECK ENGINE. IN ADDITION, THE STEERING WHEEL BECAME HEAVY AT THE SAME TIME. I TURNED OFF THE CAR AND TURNED IT ON AGAIN AND AT THAT TIME ONLY THE CHECK ENGINE SIGNAL WAS ON. AS SOON AS I ACCELERATED THE CAR AND THE CAR CHANGED TO 2ND, ALL THE ORIGINAL LIGHTS AND WARNING TURNED ON AND THE STEERING WHEEL BECAME HEAVY. I AM SHARING THIS INFORMATION BECAUSE I'VE READ MULTIPLE SIMILAR COMPLAINTS ONLINE. THE WARRANTY OF THE CAR EXPIRED IN DECEMBER 2018 (3 MONTHS AGO) AND BACK IN NOVEMBER MY VEHICLE STAYED A COUPLE WEEKS IN GARAGE ISLA VERDE (PUERTO RICO) DUE TO PROBLEMS WITH TRANSMISSION. MY CAR HAS 18,000 MILES AND I FIND THESE TYPES OF ERRORS UNBEALIVABLE SINCE IT'S AN ALMOST NEW UNIT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mar 17, 2019

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

I STARTED THE CAR AND I GOT A MESSAGE STATING THE RIGHT FRONT AIR BAG MALFUNCTIONED. THERE IS A SHORT. I TOOK THE CAR IN FOR REPAIR, THERE HAVE BEEN SEVERAL RECALLS ON THIS MODEL FOR THE AIR BAG, MINE IS NOT INCLUDED. THE AIR BAG HAS SHORTED OUT. THIS IS A HUGE SAFETY ISSUE.

Dec 19, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

WHEN VEHICLE IS PARKED IN A SPACE UNDER POWER LINES THE VEHICLE LOCKING SYSTEM DEACTIVATES AND THE VEHICLE WILL NOT LOCK. THE VEHICLE MUST BE MOVED TO A SPACE WHERE THERE NO POWER LINES ABOVE THE VEHICLE.

May 28, 2018

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

TAKATA RECALL. I WAS IN AN ACCIDENT IN MY CAR IN MARCH OF 2017 WHERE DRIVER AND PASSANGER AIRBAGS WERE DEPLOYED. DRIVER'S FRONT TOOTH WAS KNOCKED OUT AND LEFT SIDE DAMAGED. PASSANGER SIDE AIRBAGS SIDE AIRBAG DEPLOYED BUT NOT SURE ABOUT REST. I DON'T KNOW IF THE AIRBAGS DID WHAT THEY WERE SUPPOSED TO BUT THE CAR IS A TOTAL LOSS AND WITH MY INSURANCE AND TITLE HOLDER (CAR LOAN). THE DRIVER HAD SKIN LACERATIONS FROM AIRBAG AND I DN'T KNOW WHAT WENT OFF WHERE AND HAVE MEMORY LOSS SO THE INSURANCE COMPANY WOULD BE BETTER ABLE TO ASESS.

Nov 23, 2017

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

DRIVING AT APPROX. 30MPH AND SUDDENLY THE ENTIRE DASH LIT UP, ALL RED AND YELLOW SYMBOLS ALONG WITH A MSG IN THE DISPLAY TO THE EFFECT OF COLLISION AVOIDANCE SYSTEM INOPERATIVE, STOP IMMEDIATELY. THIS MAY NOT HAVE BEEN THE EXACT MSG. AT THE SAME TIME THE CAR DECELERATED TO A STOP ALMOST IMMEDIATELY. OBVIOUSLY I DID NOT NEED TO BRING THE VEHICLE TO A STOP. IT FELT LIKE THE DECELERATION OF THE ENGINE BEING OFF BUT THE CAR STILL IN GEAR WITH THAT STOPPING THE CAR. DID NOT USE BRAKES TO STOP CAR. THIS WAS VERY SUDDEN. THE ENGINE WAS NOT RUNNING AFTER STOPPING BECAUSE THE TACH WAS AT ZERO. THE DASH STAYED LIT AND THE CAR WAS STILL IN DRIVE GEAR ON THE INDICATOR. I PRESSED THE BUTTON TO PUT IT IN PARK AND THEN WITH MY FOOT ON THE BRAKE PRESSED TO START THE ENGINE. IT RESTARTED EXCEPT NOW ONLY THE CHECK ENGINE LIGHT WAS LIT. I DROVE TO THE DEALER. HAD THIS HAPPENED A FEW MOMENTS EARLIER ON THE FREEWAY IT COULD HAVE BEEN DISASTROUS. CAR IS NOW AT THE DEALER AND THEY SAID THEY'VE NEVER HEARD OF THIS. THIS HAPPENED ON A 3 LANE EACH WAY LOCAL ROAD. WAITING FOR DIAGNOSIS BUT STILL VERY DANGEROUS IN MY OPINION.

Jan 13, 2017

EXTERIOR LIGHTING

1 complaint

LIGHTS FAILED WHILE DRIVING ON HIGHWAY....DASHBOARD, HEADLIGHTS, BRAKE LIGHTS. SOMETIMES LIGHTS GO ON AFTER RESTARTING ... OTHER TIMES THEY DON'T. UNSAFE TO DRIVE. MERCEDES DOES NOT KNOW HOW TO FIX PROBLEM! CAR NOW AT DEALER IN LITTLE ROCK, AR. APPARENTLY MERCEDES IS AWARE OF OTHER INSTANCES, BUT DOESN'T KNOW CAUSE OR CURE. *TR

Jan 10, 2017

POWER TRAIN,AIR BAGS,STRUCTURE

1 complaint

I HAD TWO MVA ACCIDENTS (FEBRUARY 1 AND MARCH 16, 2016) IN THIS VEHICLE WITHIN~ 3 MONTHS OF OWNERSHIP. THE ACCIDENTS OCCURRED WHEN I SLOWED DOWN THIS VEHICLE UNDER 10-15MPH. UPON PURCHASE, I NOTICED UNLIKE OTHER CARS I HAVE OWNED, AT A STOP THIS MBGLA 250 VEHICLE ENGINE WOULD CUT OFF COMPLETELY AND START BACK WHEN THE GAS PEDAL WAS PRESSED. I WAS TOLD BY THE DEALERSHIP THIS WAS NORMAL. HOWEVER, I NOTICED WHEN I RECEIVED THE CAR BACK FROM PARK PLACE BODYWERKS IN MARCH, 2016, (AFTER ~ 5 WEEK REPAIR PERIOD FROM THE FIRST ACCIDENT THAT OCCURRED IN FEBRUARY 2016) THE ENGINE GEARS WOULD JUMP FROM 1ST TO 4TH AFTER SLOWING DOWN ON THE BRAKE FOLLOWED BY STEPPING ON THE GAS PEDAL, IT FELT LIKE THE CAR WAS JUMPING BETWEEN GEARS, I WAS NOT ABLE TO CONTROL THIS. THE CURRENT CAR ACCIDENT HAPPENED ON MARCH 16, 2016, WITHIN 1 WEEK POST REPAIR FROM PARK PLACE BODYWERKS, AFTER I STOPPED AT A STOPPED LIGHT I HIT THE LIGHT POLE, RESULTING IN FRONT END DAMAGE AND NO AIRBAG DEPLOYMENT. DURING THIS CONTINUOUS ADDITIONAL 3 MONTH REPAIR PERIOD, I WAS NOTIFIED IN MAY, 2016 BY MY GEICO ADJUSTER THAT THE TRANSMISSION HAD THE WRONG FLUID IN IT AND THE CLAIM WOULD BE ESCALATED. IN THE DAYS THAT FOLLOW, I WAS CONTACTED BY A PARK PLACE BODYWERKS AGENT AND ASKED "DID YOU CHANGE THE FLUIDS IN THE TRANSMISSION.." I WAS EXTREMELY OFFENDED AND INFORMED HIM "I DIDN'T KNOW HOW TO OPEN THE HOOD..." AS OF TODAY, 6/13/16, GEICO HAS PAID PARK PLACE BODYWERKS ON BEHALF OF MY POLICY $28,831.30 FOR A VEHICLE I HAVE ONLY OWNED SINCE NOVEMBER 2015, DRIVEN LESS THAN 2 MONTHS, BOUGHT CERTIFIED PRE-OWNED FROM PARK PLACE BODYWERKS WITH LESS THAN 8000 MILES, CONTAINED THE WRONG TRANSMISSION FLUID FROM THE DEALERSHIP, HAD TWO LOW SPEED ACCIDENTS EACH WITH NO AIR BAG DEPLOYMENT, A HOSPITALIZATION FOR THE OWNER AND NEVER HAD A DRIVING HISTORY LIKE THIS OF MULTIPLE ACCIDENTS.

Jun 13, 2016

Crash: 1

Injuries: 1

SERVICE BRAKES

1 complaint

THE BRAKE PEDAL AND THE GAS PEDAL ARE TOO CLOSE TOGETHER. I AM CONSTANTLY FEELING THE SLIGHT TOUCH OF THE BRAKE PEDAL WHEN STEPPING ON THE GAS. I HAVE HAD MULTIPLE CARS AND SUV'S IN THE PAST AND I CANNOT EVERY RECALL TOUCHING THE BRAKE WHEN GASSING. I AM VERY CONSCIOUS OF THE PROXIMITY OF THE 2 PEDALS AND TRY TO NOT TOUCH THE BRAKE. IT STILL HAPPENS FROM TIME TO TIME.

Oct 30, 2015

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I HAVE LEASED GLA 250 MERCEDES BENZ WHILE I WAS DRIVING ON THE FREEWAY, I FELT THE GAS PEDAL STOP WORKING AND THE CAR STOPPED ACCELERATING WITH SIGN OF "COLLISION PREVENTION ASSIST PLUS" ON THE CARPOOL LANE. I DO NOT UNDERSTAND WHY THIS IS HAPPENING EVEN THOUGH THERE WAS NO CAR IN FRONT OF ME. I HAVE BEEN A MERCEDES BENZ CUSTOMER PAST 5 YEARS AND I NEVER HAD THIS ACCIDENT. I MIGHT HAVE AN ACCIDENT IF A CAR BEHIND ME DID NOT STOP ITS CAR. THIS IS A DEFINITELY MECHANICAL PROBLEM AND I WANT MERCEDES BENZ TO TAKE A RESPONSIBILITY AND SOLVE THIS ISSUE. THANK YOU. *TR

Apr 21, 2015

STEERING,SUSPENSION

1 complaint

TL* THE CONTACT LEASED A 2015 MERCEDES BENZ GLA250. WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL SHOOK AND THE POWER STEERING FAILED. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE EMITTED FROM THE STEERING WHEEL IN MID-TURN CAUSING THE CONTACT TO GO OVER THE CURB. FOLLOWING THE FAILURE, THE TIRE LIGHT ILLUMINATED. THE FRONT PASSENGER TIRE FRACTURED AND ROLLED UNDERNEATH THE VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE CONTACT IMPACTING THE CURB; HOWEVER, THE CONTACT DROVE OVER THE CURB BECAUSE THE POWER STEERING FAILED AND AN UNKNOWN COMPONENT FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 420. .....UPDATED 12/15/15 *BF UPDATED 10/3/2017*CN

Mar 30, 2015

SERVICE BRAKES, HYDRAULIC

1 complaint

THERE WAS NO INCIDENT WITH THE CAR. I PURCHASED THE CAR NEW AND WHEN DRIVING IT I DETECTED A POTENTIAL SAFETY HAZARD WITH THE POSITIONS OF THE BRAKE AND GAS PEDALS AND THEIR RELATIONSHIP ARE TOO CLOSE TO EACH OTHER. FOR EXAMPLE IF YOUR ARE WEARING MEN'S TENNIS SHOES THEIR IS A HAZARD OF TOUCHING BOTH THE BRAKE AND GAS WHEN YOU WANT TO APPLY THE BRAKE YOU ALSO APPLY THE GAS. SIMPLY BECAUSE THE SHOES ARE TOO WIDE. THE DIMENSIONS ARE: THE BRAKE PEDAL IS 5" X 3" AND THE GAS PEDAL IS 2" WIDE AND 6" LONG. THE SEPARATION BETWEEN THE TWO PEDALS IS 2 INCHES. THE GAS PEDAL IS 1 INCH FROM THE CENTER WALL ON THE RIGHT AND THE BRAKE PEDAL IS 10 INCHES FROM THE LEFT WALL. I DON'T IF THESE TOLERANCES ARE ACCEPTABLE ONLY DOT WOULD KNOW.

Nov 10, 2014

4.2/5.0

61 reviews

MERCEDES-BENZ GLA-Class VIN Decoder — Free VIN Check Video Guide

Watch our quick MERCEDES-BENZ GLA-Class VIN decoder walkthrough. Learn how to decode any MERCEDES-BENZ GLA-Class VIN number to get full vehicle history, recall alerts, specifications, fuel economy (MPG), safety ratings, and known problems — completely free on ForCar.org.

Where to Find VIN for Problems Check

To check for problems and complaints on your 2015 MERCEDES-BENZ GLA-Class, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2015 MERCEDES-BENZ GLA-Class for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2015 MERCEDES-BENZ GLA-Class 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2015 MERCEDES-BENZ GLA-Class VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2015 MERCEDES-BENZ GLA-Class Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2015 MERCEDES-BENZ GLA-Class dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your MERCEDES-BENZ dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2015 MERCEDES-BENZ GLA-Class have?

The 2015 MERCEDES-BENZ GLA-Class currently has 99 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 MERCEDES-BENZ GLA-Class?

The most common problems reported for the 2015 MERCEDES-BENZ GLA-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 MERCEDES-BENZ GLA-Class problem data come from?

All problem and complaint data for the 2015 MERCEDES-BENZ GLA-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2015 MERCEDES-BENZ GLA-Class?

You can report safety problems with your 2015 MERCEDES-BENZ GLA-Class directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2015 MERCEDES-BENZ GLA-Class VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2015 MERCEDES-BENZ GLA-Class reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2015 MERCEDES-BENZ GLA-Class. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.