2020 MERCEDES-BENZ Metris Recalls & Safety Issues
Official recalls, technical service bulletins (TSBs), and safety issues from the National Highway Traffic Safety Administration (NHTSA).
VIN Decoder
7
Recalls Found
As an Amazon Associate, ForCar.org earns from qualifying purchases.
All Recalls
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
NHTSA 21V055000
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy / Corrective Action
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
NHTSA 19V715000
Consequence: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy / Corrective Action
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
NHTSA 20V729000
Consequence: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
Remedy / Corrective Action
DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
NHTSA 22V066000
Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy / Corrective Action
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
NHTSA 22V134000
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy / Corrective Action
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
NHTSA 22V360000
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy / Corrective Action
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
NHTSA 25V463000
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy / Corrective Action
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Frequently Asked Questions
How many recalls does the 2020 MERCEDES-BENZ Metris have?
The 2020 MERCEDES-BENZ Metris currently has 7 recalls according to NHTSA records. All recall information is sourced directly from the National Highway Traffic Safety Administration database.
Are 2020 MERCEDES-BENZ Metris recalls free to fix?
Yes! All safety recalls for 2020 MERCEDES-BENZ Metris vehicles must be repaired free of charge by authorized dealers, regardless of vehicle age or mileage. Contact your local MERCEDES-BENZ dealer to schedule a recall repair.
How do I check if my 2020 MERCEDES-BENZ Metris has open recalls?
You can check for open recalls by entering your VIN (Vehicle Identification Number) in our VIN decoder tool. The 17-character VIN can be found on your vehicle registration, insurance card, or on the driver's side dashboard visible through the windshield.
Other Years - MERCEDES-BENZ Metris
2025
2024
2023
2022
2021
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
Other MERCEDES-BENZ Models
190
240
260
280
300
350
380
400
420
500
560
600
A-Class
AMG GT
B-Class
C-Class
CL-Class
CLA-Class
CLE
CLK-Class
Similar Brands
AUDI
55 models
KEYSTONE
16 models
PEUGEOT
8 models
INFINITI
33 models
DONGFANG
134 models
TOYOTA
56 models
LAND ROVER
308 models
JIALING
2 models
CHEVROLET
123 models
HEARTLAND
37 models