2019 MERCEDES-BENZ Metris Recalls

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Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

NHTSA 19V693000

Report Date

02/10/2019

Component

UNKNOWN OR OTHER

Manufacturer

Daimler Vans USA, LLC

Consequence: Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy / Corrective Action

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

NHTSA 21V055000

Report Date

05/02/2021

Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer

Daimler Vans USA, LLC

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy / Corrective Action

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

NHTSA 19V545000

Report Date

24/07/2019

Component

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Manufacturer

Daimler Vans USA, LLC

Consequence: The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

Remedy / Corrective Action

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

NHTSA 19V222000

Report Date

20/03/2019

Component

UNKNOWN OR OTHER

Manufacturer

Daimler Vans USA, LLC

Consequence: Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy / Corrective Action

DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

NHTSA 19V715000

Report Date

08/10/2019

Component

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Manufacturer

Daimler Vans USA, LLC

Consequence: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Remedy / Corrective Action

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

NHTSA 19V666000

Report Date

18/09/2019

Component

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Manufacturer

Daimler Vans USA, LLC

Consequence: The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

Remedy / Corrective Action

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.

NHTSA 20V729000

Report Date

24/11/2020

Component

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Manufacturer

Daimler Vans USA, LLC

Consequence: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.

Remedy / Corrective Action

DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.

NHTSA 20V340000

Report Date

09/06/2020

Component

POWER TRAIN:DRIVELINE:DRIVESHAFT

Manufacturer

Daimler Vans USA, LLC

Consequence: Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

Remedy / Corrective Action

DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

NHTSA 19V489000

Report Date

25/06/2019

Component

STEERING

Manufacturer

Daimler Vans USA, LLC

Consequence: An unexpected loss of power steering assist can increase the risk of crash.

Remedy / Corrective Action

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

NHTSA 22V066000

Report Date

08/02/2022

Component

SERVICE BRAKES, HYDRAULIC:FLUID

Manufacturer

Daimler Vans USA, LLC

Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Remedy / Corrective Action

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

NHTSA 22V134000

Report Date

08/03/2022

Component

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Manufacturer

Daimler Vans USA, LLC

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy / Corrective Action

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

NHTSA 22V360000

Report Date

20/05/2022

Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer

Daimler Vans USA, LLC

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy / Corrective Action

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

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Where to Find VIN for Recall Check

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Where to Find VIN Number on 2019 MERCEDES-BENZ Metris for Recall Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Recall Verification

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2019 MERCEDES-BENZ Metris VIN Structure for Recall Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2019 MERCEDES-BENZ Metris Recalls in 3 Steps

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Find the 17-character VIN on your 2019 MERCEDES-BENZ Metris dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

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Input your VIN into our free recall checker tool above to search NHTSA database for safety recalls, TSBs, and service campaigns specific to your vehicle.

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Check the recall details including affected components, consequences, and remedy. Contact your MERCEDES-BENZ dealer to schedule free recall repair appointment.

Frequently Asked Questions

How many recalls does the 2019 MERCEDES-BENZ Metris have?

The 2019 MERCEDES-BENZ Metris currently has 12 recalls according to NHTSA records. All recall information is sourced directly from the National Highway Traffic Safety Administration database.

Are 2019 MERCEDES-BENZ Metris recalls free to fix?

Yes! All safety recalls for 2019 MERCEDES-BENZ Metris vehicles must be repaired free of charge by authorized dealers, regardless of vehicle age or mileage. Contact your local MERCEDES-BENZ dealer to schedule a recall repair.

How do I check if my 2019 MERCEDES-BENZ Metris has open recalls?

You can check for open recalls by entering your VIN (Vehicle Identification Number) in our VIN decoder tool. The 17-character VIN can be found on your vehicle registration, insurance card, or on the driver's side dashboard visible through the windshield.

Where can I find my 2019 MERCEDES-BENZ Metris VIN number?

Your 2019 MERCEDES-BENZ Metris VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

What should I do if my 2019 MERCEDES-BENZ Metris has a recall?

Contact your nearest MERCEDES-BENZ dealership immediately to schedule a free recall repair. Bring your vehicle registration or VIN number. All safety recalls must be fixed free of charge by the manufacturer, regardless of vehicle age or mileage.

Are NHTSA recalls mandatory to fix on 2019 MERCEDES-BENZ Metris?

While not legally required for vehicle owners to fix recalls, it's strongly recommended for safety. However, dealerships and manufacturers must offer free repairs for all official NHTSA recalls on 2019 MERCEDES-BENZ Metris vehicles.