2004 PORSCHE Cayenne Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
101
Complaints Reported
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Complaints by Component
POWER TRAIN
14 complaints
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT STATED HE PARKED THE VEHICLE IN HIS DRIVE WAY WITHOUT THE EMERGENCY BREAK ENGAGED AND LEFT TO ENTER HIS RESIDENCE. THE CONTACT STATED WITHIN 2-3 MINUTES LATER, WHEN EXITING HIS RESIDENCE, THE VEHICLE INADVERTENTLY SHIFTED GEARS TO REVERSE AND ROLLED AWAY FROM HIS RESIDENCE. THE CONTACT STATED THE VEHICLE HIT TWO TREES, A FENCE, CONTINUED TO ROLL AWAY AND HIT A SECOND FENCE WHICH DETAINED THE VEHICLE. AIR BAGS DID NOT DEPLOY. THE CONTACT STATE NO ONE WAS INJURED. THE CONTACT STATED HE HAD TO BREAK THE REAR PASSENGER SIDE WINDOW TO ENTER AND TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO A BODY SHOP FOR BODY DAMAGE REPAIRS. THE CONTACT STATE AT THAT MOMENT HE DID NOT CONTACT THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT STATES HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V446000 (POWER TRAIN) IN SEPTEMBER OF 2019. THE VEHICLE WAS TAKEN PORSCHE OF OMAHA (6625 L ST, OMAHA, NE 68117) WHERE THE RECALL REPAIRS WERE SERVICED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 90,000.
Mar 26, 2020
2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT LEVER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS PARKED AND ROLLED INTO ANOTHER VEHICLE WHICH, THEN CRASHED INTO A VEHICLE. THE TRANSMISSION SHIFT LEVER FAILED AND WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS TO THE VEHICLES. *JS *JS - (RECALL RELATED INCIDENT) TS
Nov 20, 2019
TRANSMISSION TRANSFER CASE ISSUES IMMEDIATELY AFTER ACCELERATION BETWEEN 3 GEARS... CAR TRANSMISSIONS "STUMBLES" (TRANSMISSION LOCKING). WELL KNOWN ISSUE IN THE PORSCHE COMMUNITY AND PORSCHE SOLUTION IS DOES NOT FIX THE ISSUE. NO ENGINE ERROR CODES ISSUED AS WELL. PORSCHE SAYS CANNOT DUPLICATE PROBLEM. THIS HAS BEEN HAPPENING FOR QUITE A WHILE UNTIL I RESEARCHED THE ISSUES ONLINE. PREVIOUSE RECALL # 03V351000 - PORSCHE WILL NOT CURRENTLY HONOR THIS RECALL.
Sep 06, 2019
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE DRIVING AND ACCELERATING, THE DRIVESHAFT MALFUNCTIONED, WHICH CAUSED THE VEHICLE TO WOBBLE AND SHAKE. THE CONTACT CALLED MOMENTUM PORSCHE (10155 SOUTHWEST FWY, HOUSTON, TX 77074, (844) 894-5470) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Oct 19, 2018
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND FAILED TO RESPOND WHEN CONTACT ATTEMPTED TO ACCELERATE. THE VEHICLE ACCELERATED AT ONCE AND JOLTED RAPIDLY. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME VEHICLE'S SPEED WAS AROUND 20 MPH. THE CONTACT WAS ABLE TO AVOID THE FAILURE IF THE VEHICLE MAINTAINED A HIGHER SPEED. AFTER SEVERAL DAYS, THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR; HOWEVER WHEN NOTIFIED, THEY STATED THAT THE FAILURE COULD BE RELATED TO A FAILED DRIVE SHAFT. THE MANUFACTURER WAS NOT MADE AWARE. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Jun 26, 2012
+ 9 more complaints for this component
FUEL/PROPULSION SYSTEM
12 complaints
There is a significant smell of gasoline inside the cabin of the vehicle. There was a recall on the same make, model, and year for fuel pump filter flange leaks, which are indicative of a strong smell of gas inside the car. This can potentially cause the car to start on fire. The dealer stated due to the VIN, the vehicle was not covered under the existing recall.
Nov 11, 2022
I RECEIVED A RECALL LETTER IN NOVEMBER OF 2017 NHTSA CAMPAIGN NUMBER: 17V576000. FUEL PUMP FLANGE MAY CRACK CAUSING FUEL LEAK A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE INCREASES THE RISK OF A FIRE. MY LOCAL DEALER KEEPS TELLING ME NO PARTS AVAILABLE. I FIND THE TIMELINE UNACCEPTABLE AND I WANT THE RECALL REMEDIED IMMEDIATELY. WE ARE PUSHING TWO YEARS WITH NO REPAIR.
Jan 03, 2019
RECEIVED RECALL NOTICE FOR FILTER FLANGE OF FUEL PUMP. CALLED DEALER WHO SAID DID NOT HAVE REPAIR PARTS AND DOES NOT KNOW WHEN THEY WILL GET THEM. CALLED PORSCHE U.S. AND THEY TOLD ME THE SAME THING. NO DATE FOR RECEIVING PARTS OR REPAIRING MY CAR.
Jul 17, 2018
RECALL #AH10. MY TRUCK LEAK GAS EVERYWHERE; AND I'VE CALLED GAUDIN PORSCHE THEY SAID THEY'RE NOT DOING ANY RECALLS AT THE MOMENT. I CAN'T AFFORD TO FIX IT NOR CAN AFFORD THE GAS LOST.
May 09, 2018
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE DEALER (CIRCLE PORSCHE, 1850 OUTER TRAFFIC CIR, LONG BEACH, CA 90815) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. IT WAS UNKNOWN WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Apr 18, 2018
+ 7 more complaints for this component
ENGINE
12 complaints
2004 PORSCHE CAYENNE S. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE FIRE DAMAGES. *AS *JS
Sep 21, 2018
LEAKING PLASTIC COOLING PIPES, VEHICLE IN MOTION, CITY STREET BOCA RAYON FL
Jan 11, 2018
PORSCHE ANNOUNCED THEIR "CAMPAIGN" (RECALL) ON NOVEMBER 14, 2017. I HAVE CALLED SEVERAL PORSCHE DEALERS SINCE THAT TIME, AND THE PARTS FOR THIS RECALL ARE NOT AVAILABLE. ONE DEALER SAYS IT COULD BE "ANOTHER COUPLE OF MONTHS" BEFORE THE PART IS AVAILABLE. THE AH10 CAMPAIGN SAYS THAT THIS SITUATION CAN CAUSE A FIRE! IS THIS WHAT PORSCHE IS WAITING FOR? SOMETHING NEEDS TO BE DONE TO GET THEM TO PRODUCE THE PARTS NECESSARY TO PREVENT SIGNIFICANT INJURY OR DEATH.
Jan 02, 2018
CAR WAS BOUGHT AS CERTIFIED PORSCHE IN MAR 2011 WITH 66K MILES; CURRENT MILES 165K MILES; DRIVEN APPROX. FOR 100K MILES IN 6 YEARS. ENGINE CLICKING NOISE WAS GETTING LOUDER AND LOUDER. TOLD BY MECHANICS THAT THE "F" CYN. WALLS ARE SCORED AND ENGINE NEEDS TO BE REPLACE. CHECKED ON-LINE FOR THIS CONDITION WITH OTHER V-8 PORSCHE OWNERS TO FIND THAT IT'S VERY COMMON. THIS SEEMS LIKE A DESIGN ISSUE AND SAFETY WISE ( NO POWER, MISS FIRING AND STALLING). A $100K NEW SHOULD NOT HAVE A V-8 ENGINE THAT HAS A DESIGN DEFECT THAT IS WORTH LESS AT SUCH LOW MILES.
May 26, 2017
ENGINE COOLANT HOSES ARE LEAKING ANTIFREEZE. EVERYTIME I POUR ANTIFREEZE INTO THE CAR IT COMES OUT, IM AFRAID IT MIGHT DAMAGE SOMETHING ELSE, LIKE THE ENGINE ETC. THEY HAVE PLASTIC HOSES ON THEM. *TR
Oct 14, 2014
+ 7 more complaints for this component
ENGINE AND ENGINE COOLING
9 complaints
CRACK IN ORIGINAL PLASTIC COOLANT PIPES. *JS
Mar 31, 2012
PORSCHE KNOWINGLY MANUFACTURED CAYENNE MODEL VEHICLES WITH PLASTIC COOLANT TUBES THAT DEGRADE AND FRACTURE CAUSING ENGINE COOLANT TO LEAK INTO THE ENGINE, POTENTIALLY LEADING TO SIGNIFICANT ENGINE DAMAGE. PORSCHE HAS KNOWN ABOUT THIS DEFECT AND FAILED TO MAKE CONSUMERS AWARE OF THE POTENTIAL FAILURE DESPITE THE RISK TO THE OWNERS SAFETY AND POCKETBOOK. *KB
Feb 02, 2012
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, AN OVERHEATING INDICATOR LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN DIRECTLY TO AN INDEPENDENT REPAIR SHOP WHERE ENGINE COOLANT WAS ADDED TO THE VEHICLE. WHILE ADDING THE COOLANT, THE TECHNICIANS NOTICED THAT THE COOLANT WAS LEAKING OUT THROUGH ITS PLASTIC TUBING. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THE PLASTIC TUBING FOR THE ENGINE COOLANT WAS BEING REPLACED WITH ALUMINUM TUBING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 54,500.
Jul 19, 2011
COOLANT PIPE START TO FAIL FOR THE MODEL YEAR 2004-2006. THE MATERIAL FOR COOLANT PIPE WAS MADE OF PLASTIC AND IT RESULTED IN A DISINTEGRATION OF PIPE OVERTIME DUE TO TEMPERATURE CHANGES. PORSCHE TECHNICIANS IDENTIFIED THIS ISSUE AND PORSCHE ENGINEERS ALSO IDENTIFIED THIS ISSUE. THEY CAME UP WITH A REPLACEMENT PART WHICH IS MADE OF ALUMINUM TO MITIGATE DAMAGES TO THE ENGINE DUE TO SUDDEN FAILURE OF COOLANT PIPE. IF THE PIPE BUSTED, IT WILL CAUSE THE VEHICLE TO FAIL DURING OPERATION AND MAY RESULT IN A HAZARDOUS INCIDENT CAUSING ENVIRONMENTAL ISSUE AND POSSIBLY INJURY TO THE DRIVER AND ITS PASSENGER. IT IS HIGHLY RECOMMEND THAT PORSCHE TO RECALL THIS PRODUCT AND REPLACE IT FOR ALL DEFECT TO PREVENT FURTHER INCIDENT. ADDITIONALLY, THIS IS AN ENGINEERING FLAW SO THE COST TO REPAIR, REPLACE OR TO UPGRADE CANNOT BE THE OWNER RESPONSIBILITY. *TR
May 18, 2011
WATER PUMP FAILURE. ORIGINAL PART HAS PLASTIC IMPELLER AND HIGH FAILURE RATE DEALER WII REPLACE WITH UPGRADED PART BUT NO REEMBURSEMENT. *TR
Jan 31, 2011
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
6 complaints
TL*THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A TICKING NOISE FOLLOWED BY A LOUD, THUMPING NOISE WHICH CAUSED THE VEHICLE TO ACCELERATE. THE LOCAL AUTHORIZED DEALER STATED THAT THE BEARING AND DRIVE TRAIN NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 93,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Dec 03, 2010
I OWN A 2004 PORSCHE CAYENNE S AND FROM THE VERY FIRST DAY OF OWNERSHIP THE CAR HAS A SERIOUS HESITATION PROBLEM WHEN ACCELERATING. I HAVE HAD THE CAR SERVICED AT THE PORSCHE DEALERSHIP (MCKENNA IN NORWALK, CA) AND THEY TELL ME THAT THEY ARE VERY AWARE OF THE PROBLEM AND THERE IS NO WAY TO FIX IT. MANY, MANY CAYENNE OWNERS ARE HAVING THE SAME PROBLEM AND PORSCHE REFUSES TO FIX THE PROBLEM. I HAVE HAD SEVERAL NEAR-MISS COLLISIONS BECAUSE OF THE CARS HESITATION WHEN ACCELERATING. PLEASE HELP AND LET ME KNOW THE STATUS OF THIS DANGEROUS ISSUE. THANKS, DEREK DEAN. *NM
Dec 29, 2004
WHILE PULLING OUT FROM A PARKING LOT INTO MAJOR CITY STREET THE VEHICLE HESITATED TO RESPOND TO ACCELERATOR INPUT WITH APPROACHING TRAFFIC.*AK THE VEHICLE MOVED OFF FROM A STOP AND INTO THE CLOSEST LANE FINE BUT WOULD NOT ACCELERATE AS MORE ACCELERATOR PEDAL WAS APPLIED. THERE WAS NOTICEABLE DELAY/HESITATION, AS TRAFFIC BORE DOWN ON ME, BEFORE THE CAYENNE DECIDED TO ACCELERATE. CONTACTED DEALER WHO NOTED THAT THERE WAS AN UNOFFICIAL FIX THAT MAY ADDRESS THE ISSUE.
Nov 01, 2004
WHILE MERGING FROM HIGHWAY 141 ONTO I-70 THE ACCELERATOR PEDAL WAS DEPRESSED TO ACCELERATE FROM HIGHWAY SPEED TO MERGE INTO INTERSTATE TRAFFIC AND NO NOTICEABLE ACCELERATION WAS APPARENT. THE EXTREMELY CONCERNING ABOUT THIS INCIDENT WAS THAT THIS MERGE WAS BEING EXECUTED BETWEEN TWO 18-WHEELERS. WHILE THERE WAS AMPLE SPACE TO MERGE IF THE VEHICLE HAD RESPONDED WITHOUT HESITATION TO ACCELERATOR PEDAL INPUTS, THE EXPERIENCED HESITATION MADE THE MERGE DICEY.*AK
Nov 01, 2004
WHILE TURNING ACROSS TRAFFIC FROM E 2ND AVE ONTO JOSEPHINE ST. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE JUST ABOVE THE FLOOR AND NO DISCERNABLE ACCELERATION RESPONSE WAS NOTICEABLE FOR A SECOND OR TWO. WHEN THERE WAS AN ACCELERATION RESPONSE IT WAS AN EXPLOSIVE, 'OFF TO THE RACES' ONE. THIS INCIDENT TOOK PLACE AFTER THE DEALER ADVISED THAT: UNOFFICIAL FIXES (DME UPDATE AND TRANSMISSION ADAPTATION) ISSUE HAD BEEN IN PLACE SINCE THE DELIVERY OF THE VEHICLE; VEHICLE HAD BEEN INTO THE DEALER TO EVALUATE/ADDRESS THIS ISSUE THREE TIMES; ON THE THIRD VISIT THE TRANSMISSION CONTROL MODULE WAS REPLACED/UPDATED/ADAPTED AND DME CONTROL UNIT WAS REMAPPED.*AK
Nov 01, 2004
+ 1 more complaint for this component
ELECTRICAL SYSTEM
5 complaints
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A LOUD "BOOM" NOISE AND FIRE STARTED COMING FROM THE GLOVE BOX IN THE INTERIOR OF THE VEHICLE. FIRE MARSHALS WERE CALLED ONTO THE SCENE TO ATTEMPT TO EXTINGUISH THE FIRE, AFTER 3 HOURS THE FIRE WAS EXTINGUISHED. A REPORT WAS MADE WITH THE FIRE MARSHALS. THE CONTACT STATED NO INJURIES WERE SUSTAINED AT THE SCENE. THE VEHICLE WAS NOT TOWED AND REMAINS ON CONTACTS PROPERTY. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 04V069000 (ELECTRICAL SYSTEM) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND TOLD THE CONTACT THAT SINCE THEY DID NOT PURCHASE THE VEHICLE FROM A PORSHE DEALER THERE WAS NOTHING THEY COULD TO DO ASSIST THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Mar 03, 2021
THIS VEHICLE ALLOWS YOU TO BE LOCKED INSIDE. AFTER DRIVING IF THE DRIVER AND PASSENGER OPEN THEIR DOORS THEN THE LOCK BUTTON IS HIT ON THE KEY (WHILE THE DOORS ARE STILL OPEN), THEN THE DOORS ARE CLOSED ANYONE INSIDE IN UNABLE TO UNLOCK ANY DOORS, EVEN WHEN HITTING THE UNLOCK BUTTON INSIDE THE VEHICLE LOCATED ON THE DOOR. THIS IS A HUGE SAFETY CONCERN.
Dec 01, 2015
THE REAR BRAKE LIGHTS (LEFT, RIGHT AND HIGH MOUNTED) REMAIN LIT AT ALL TIMES, AS DOES THE REAR RIGHT AND LEFT FOG LIGHTS. TURNING LIGHTS ON OR OFF HAS NO EFFECT. DEPRESSING THE BRAKE PEDAL HAS NO EFFECT. THIS PROBLEM HAS OCCURRED RANDOMLY AND INCONSISTENTLY AND WHEN THE CAR HAS BEEN UNOCCUPIED AND UNATTENDED AS WELL AS WHILE DRIVING. WHILE UNATTENDED, THE LIGHTS COMING ON DRAINS THE BATTERY AND CAN STRAND THE DRIVER. IF PROBLEM OCCURS AND THE BATTERY IS NOT DRAINED, THE DRIVER MAY BE WHOLLY UNAWARE OF THE PROBLEM AND MAY DRIVE WITH THE BRAKE AND REAR FOG LIGHTS LIT. THIS PROBLEM ALSO CREATES A MAJOR SAFETY HAZARD AS THE BRAKE LIGHT REMAIN ON AT ALL TIMES. FOLLOWING DRIVERS HAVE NO WAY OF KNOWING THAT THE DRIVER MAY BE BRAKING AND COULD RESULT IN A SERIOUS AND POTENTIALLY FATAL REAR END COLLISION. THE DRIVER OF THE CAYENNE, IS NOT AWARE OF THE PROBLEM. NO WARNING LIGHTS ARE ILLUMINATED TO MAKE THE DRIVER AWARE. IF PROBLEM IS NOTICED, REMOVING THE FUSES FOR THE FOG LIGHTS AND THE BRAKE LIGHTS CORRECTS THE ISSUE, BUT MUST BE REINSERTED, ALLOWING FOR THE PROBLEM TO REOCCUR. VEHICLE BUILD DATE WAS 12/03 AND OUTSIDE OF THE PORSCHE WIRING HARNESS RECALL, BUT THIS MAY BE THE RESULT OF A FAULTY WIRING HARNESS FEEDING THE REAR OF THE VEHICLE. *TR
Sep 17, 2009
HORN DOSE NOT WORK, NAVIGATION SYSTEM NOT FUNCTIONING PROPERLY, RADIO NO LONGER WORKS. REFERENCE CAMPAIGN ID 04V069000. *TR
Nov 13, 2008
BREACH OF WARRANTY CLAIMS, INCLUDING BUT NOT LIMITED TO IGNITION FAILURE, WIRING HARNESS PROBLEMS, AIRBAG ILLUMINATION WARNINGS, LOCK FAILURE, WINDOW FAILURE, ALL WITHIN THE FIRST 10 MONTHS. THE VEHICLE DOES NOT GO MORE THAN 2 OR 3 MONTHS AND 3,000 TO 4,000 MILES WITHOUT HAVING THESE PROBLEMS COME BACK DESPITE NUMEROUS ATTEMPTS TO REPAIR THE CAR. TWICE THE CAR WOULD NOT SHUT OFF AND A THIRD TIME THE KEY BECAME LOCKED IN THE IGNITION AND THE IGNITION WOULD NOT TURN, START, ETC. THE LOCKS ALSO FAILED AND COULD NOT PUT THE CAR IN GEAR TO TOW. BECAME STUCK ON THE ROAD. MANUFACTURER & DEALER CAN'T GUARANTEE THE RELIABILITY OF VEHICLE BUT REFUSES TO DO ANYTHING BUT CONTINUE TO TEMPORARILY REPAIR CAR. THE CAR HAS BEEN IN SERVICE OVER 30 DAYS WITHIN 10 MONTH PERIOD (AND COUNTING). *JB
Jun 07, 2006
TIRES
4 complaints
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT THE TREAD WALL SEPARATED ON ALL FOUR OF THE TIRES. THE TIRES WERE INSPECTED BUT WERE NOT DIAGNOSED. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 129,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/17/13*LJ THE CONSUMER PURCHASED THE TIRES FROM A TIRE RETAILER. THE TIRE SEPARATED ON THE SIDE WALL PREMATURELY.
Aug 23, 2013
2004 PORSCHE CAYENNE S WITH 15,000 MILES HAD FLAT TIRE. DEFECTIVE COLLAPSIBLE SPARE TIRE PROVIDED BY PORSCHE FAILED TO INFLATE AFTER REPEATED ATTEMPTS BY PORSCHE ROADSIDE ASSISTANCE AND COULD NOT BE USED. COLLAPSIBLE SPARE IS VREDESTEIN SPACEMASTER 195/75-18 106P , DOT: DVVB4103.. , E4 0216520. COLLAPSIBLE SPARE TIRE MUST WORK WHEN NEEDED AND IS A SAFETY CONCERN AS IT COULD LEAVE YOU STRANDED IN A DANGEROUS PLACE WITHOUT RECOURSE. PORSCHE NA REFUSED TO REPLACE THE PART DUE TO THE EXPIRATION OF THE NEW CAR LIMITED WARRANTY. DEFECTIVE PART IS AVAILABLE. *TR
Mar 16, 2009
THE CONSUMER NOTICED THE DRIVER AND PASSENGER SIDE TIRES HAD WIRES COMING OUT FROM THEM. THE CONSUMER HAD THE TRUCK TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT ALL FOUR TIRES NEEDED REPLACEMENT DUE TO TREAD SEPARATION AND WARE AND TEAR. THE PIRELLI PO ROZOSSO 275/45CR191084N0/DOT NUMBER XNR3D631D103. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Nov 22, 2004
AFTER 7500 MILES, TIRES ARE BALD. PORSCHE REPRESENTATIVE CLAIMS THIS AS A NORMAL WEAR AND TEAR. OTHER INDEPENDENT/LISCENSED MECHANICS ALL CONCUR THAT THE TIRES ARE BALD AT 7500 MILES. AFTER SEVERAL ATTEMPTS TO RECTIFY WITH PCNA, REGIONAL REP AND SERVICE DEPARTMENT STATE THAT BALD TIRES AT 7500 MILES ARE NORMAL.THE TIRES HAVE ALWAYS BEEN PROPERLY INFLATED, AND NEVER DRIVEN OFF ROAD. *LA
Jun 15, 2004
SUSPENSION
4 complaints
THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE LEFT FRONT AIR SUSPENSION COLLAPSED WHILE DRIVING AT 20 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY TO THE LEFT. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A FAULT OR DEFECTON TO THE FRONT LEFT SIDE SUSPENSION AIR BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY AND PORSCHE HAVE NO INTEREST IN HELPING. THE FAILURE MILEAGE WAS 60,000 AND WILL COST APPROX $4,000 TO REPLACE THROUGH A PORSCHE DEALERSHIP. *TT
Jul 12, 2011
TL*THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE AIR SUSPENSION COLLAPSED WHILE DRIVING 70 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY FROM THE RIGHT TO THE LEFT LANE. THE VEHICLE ALMOST ROLLED OVER DUE TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A MANUFACTURERS DEFECT. THE DEALER ALSO CONFIRMED THAT THE COLLAR WHICH IS METAL SPLIT AND PUNCTURED THE SUSPENSION BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 43,000. UPDATED 2/17/10 *CN UPON INSPECTION, IT WAS DISCOVERED THAT THE COLLAR ON THE AIR SUSPENSION BELLOW ON THE RIGHT FRONT HAD SHEARED AND PUNCTURED THE AIR SUSPENSION BAG THAT CAUSED THE SUSPENSION TO DROP SUDDENLY. UPDATED 02/22/10.
Nov 17, 2009
DRIVING ON A HIGHWAY AT AROUND 64 MILES PER HOUR WHEN THE ENTIRE FRONT TRANSMISSION DROPPED AND WE NEARLY ROLLED OVER ON OUR VEHICLE WITH A 4 YEAR OLD CHILD IN THE CAR ON THE HIGHWAY. FORTUNATELY WE WERE IN THE LEFT LANE WHEN THIS HAPPENED. *TR
Nov 09, 2009
PROBLEMS WITH TIRE EQUIPMENT ON 2004 CAYENNE.*MR THE VEHICLE'S FRONT TIRES WERE WORN AT A LITTLE OVER 10000 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS LATER DETERMINED THAT THERE WAS A RECALL ON THE FRONT END ALIGNMENT THAT POSSIBLY CAUSED THE TIRES TO WEAR PREMATURELY. THE MANUFACTURER AGREED TO SPLIT THE DIFFERENCE OF THE PRO-RATED COST. THE CONSUMER REQUEST REIMBURSEMENT FOR THE TIRES HE HAD TO REPLACE AND WOULD LIKE PORSCHE TO BUT OUT THE REMAINING TIME ON HIS LEASE. *NM
Jul 23, 2004
AIR BAGS
3 complaints
TAKATA AIRBAG FAILURE LIGHT IS ON!
Jan 12, 2018
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE THE CONTACT'S BROTHER WAS DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE CONTACT WAS ADVISED TO CALL A DEALER FOR A LOANER VEHICLE. THE CONTACT CALLED PORSCHE OF SILVER SPRING AT (888) 462-9925 (3141 AUTOMOBILE BLVD, SILVER SPRING, MD 20904) WHERE IT WAS CONFIRMED THAT NO LOANER VEHICLES WERE AVAILABLE. THE CONTACT THEN CALLED PORSCHE OF ROCKVILLE AT (855) 683-3144 (1125 ROCKVILLE PIKE, ROCKVILLE, MD 20852) AND PORSCHE OF ANNAPOLIS AT (443) 221-6940 (20 HUDSON ST, ANNAPOLIS, MD 21401) WHERE HE WAS ALSO INFORMED THAT NO LOANER VEHICLES WERE AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Nov 27, 2017
CIRCLE IMPORTS LONG BEACH, CA A PORSCHE DEALER INSTALLED A NEW STEERING WHEEL ON OUR 04 PORSCHE CAYENNE. IN ONE WEEK TIME ON OCT. 15, 2005 THE AIR BAG IN THE CENTER OF THE WHEEL STARTED COMING LOOSE AND WAS FALLING OFF THE WHEEL. THE REPAIR TO THIS PROBLEM OCCURRED IN JUST A FEW DAYS HOWEVER, WHEN I QUESTIONED WHY THERE WERE NO SENSORS GIVING ME A WARNING, I WAS TOLD THAT NO SENSORS EXIST. WHEN I ASKED THE DEALER TO CONTACT PORSCHE CORPORATE TO PRESENT THIS PROBLEM, I WAS TOLD THERE WAS NOTHING THEY COULD DO. SHORTLY AFTER THAT I EMAILED TO PORSCHE CORPORATE HOWEVER, NO ONE BOTHER TO REPLY. DURING THAT TIME I CALLED THEIR PORSCHE SURVEY CENTER BECAUSE OF A POST CARD I RECEIVED REGARDING THE QUALITY OF SERVICE, AGAIN NO ONE REPLIED TO ME. I HAVE COLOR PHOTOS OF THE DEFECTIVE AIR BAG/STEERING WHEEL AND SERVICE PAPERS SHOWING THAT SERVICE TOOK PLACE ON DATE MENTIONED ABOVE. I WOULD BE GLAD TO SHARE THE PICTURES WITH YOU AND I HOPE SOMEONE CAN GET PORSCHE TO RETROFIT A SENSOR TO THIS PROBLEM. I AM CERTAIN THAT IF WE HAD BEEN INVOLVED IN AN ACCIDENT THE AIR BAG WOULD NOT HAVE WORKED PROPERLY. ONCE YOU SEE THE PICTURES I THINK YOU'LL AGREE WITH MY FINDINGS. IF NEED TO I CAN ALSO PROVIDE 2 WITNESSES THAT DAY THAT SAW FIRST HAND THE DEFECTIVE AIRBAG. BEYOND THIS THE DEALER HAD PUT ON 40 MILES TO MY CAR DURING SERVICE WITHOUT AUTHORIZATION. THIS PORTION I WILL TAKE UP WITH THE BETTER BUSINESS BUREAU UNLESS THIS FALLS IN YOUR JURISDICTION AS WELL AS THE ABOVE SAFETY ISSUE? BEST REGARDS, CHUCK YANG CELL 714-928-2788. *NM
Dec 01, 2005
FUEL SYSTEM, GASOLINE
2 complaints
2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL FILTER FLANGE COULD NOT BE REPLACED WITHOUT REPLACING THE FUEL TANK AND THE FUEL LINE. THE CONSUMER REQUESTED THAT MANUFACTURER INCUR THE REPAIR COSTS. *JS
Aug 22, 2018
PORSCHE CAYENNE TURBO CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE DRIVING ON THE 101 FREEWAY. EXPERT DETERMINED THAT THE CAUSE WAS THE FUEL HOSE FAILING WHERE IS CONNECTS TO THE ENGINE MOUNTED FUEL SYSTEM. *TR
Aug 28, 2008
LATCHES/LOCKS/LINKAGES
2 complaints
TAIL GATE FAILS TO REMAIN OPEN IN COLD WEATHER. IT FELL, STRIKING THE BACK OF A PERSON. THE WEATHER WAS BELOW 32 DEGREES F AND THERE WAS NO SNOW OR ICE ON THE TAIL GATE. APPEARS THAT SPRINGS/HYDRAULIC DEVICES FAIL IN COLD WEATHER. *JB
Mar 07, 2007
I HAVE HAD PROBLEMS WITH 3 OF THE 4 DOORS NOT OPERATING CORRECTLY. MY RIGHT REAR DOOR DOES NOT OPEN AT TIMES FROM THE INSIDE OR OUTSIDE. THE VEHICLE HAS BEEN TO THE SHOP 4 TIMES FOR REPAIR AND PORSHE HAS BEEN UNABLE TO FIX IT. ON 2 OF THE OTHER DOORS, SOMETIMES THE OUTER DOOR HANDLES REMAIN IN THE OPEN POSITION AND DO NOT RETRACT AFTER OPENING THE DOOR, OFTEN LEADING TO THE DOOR REOPENING WHEN YOU GO TO CLOSE IT. IN ADDITION, SOMETIMES THE REAR HATCH DOES NOT UNLOCK AT TIMES. I HAVE BEEN MADE AWARE BY 2 PORSCHE DEALERSHIPS THAT THEY HAVE BOTH HAD OTHER CUSTOMERS WITH SIMILAR OR RELATED CONDITIONS. THIS IS VERY SERIOUS AND HAS THE POTENTIAL TO LEAD TO A VERY DANGEROUS SITUATION.*AK
Mar 27, 2004
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
Aug 24, 2023
Chest Clip, Buckle, Harness
1 complaint
The contact is a car seat technician. The contact worked with a family who owns a Maxi-Cosi Pria 85 Max Convertible Car Seat, as the technician was inspecting the car seat she noticed the chest clip was not working as needed. The magnetic piece that clips on the chest area comes out easily.
Jan 06, 2023
STEERING
1 complaint
The contact owns a 2004 Porsche Cayenne. The contact stated that while the vehicle was taken to the dealer for a recall repair appointment, he noticed that the steering wheel had a quarter inch of play. The U-Joint connection was severely corroded. The dealer diagnosed that the steering column and steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 266,969.
Dec 15, 2022
FUEL SYSTEM, GASOLINE,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
The contact owns a 2004 Porsche Cayenne. The contact received notification of NHTSA Campaign Numbers: 22V656000 (Exterior Lighting), 19V446000 (Power Train), and 17V576000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to read accurately. The headlamp wiring had been deteriorating causing the headlights to malfunction. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 170,000. Parts distributions disconnect.
Nov 02, 2022
UNKNOWN OR OTHER
1 complaint
I returned after being away for a few weeks, in May 2021. The solar panel had been on the inner windshield of the car following installation a few months prior. I found the car's 12V battery was almost dead (about 4 Volts), and the solar panel's plastic frame was severely melted, causing it to deform and lift away from the glass solar panel. Photos uploaded below. From reading reviews on this product on the Harbor Freight website, I now see that this is a common problem. I don't know what the cause is. Could be that the cheap plastic is just not made to withstand summer heat (although I have 2 more of these in my other cars, with no problems), and that the severe deformation of the frame somehow shorted something electical inside the panel that caused the car's 12V battery to discharge, heating the glass panel and melting all the surrounding plastic. Or it could be that an electrical problem was the trigger, causing the battery to discharge, etc. Harbor Freight is so far making it extremely difficult to try to raise the problem with them. I think this could be a serious issue, perhaps leading to a car fire. And if it is indeed an electrical fault that triggers this, then it could happen when parked in a garage (no solar heating needed), possibly leading to worse.
Jun 16, 2021
POWER TRAIN,AIR BAGS
1 complaint
The cam shaft actuator has gone out.. Recalled on newer vehicles mine is 2004. Front airbag is also non operational
Jun 09, 2021
STEERING,WHEELS,SERVICE BRAKES
1 complaint
I HEARD SOME KNOCKING FROM THE AREA OF THE FRONT LEFT WHEEL WHILE DRIVING ON A CITY STREET ABOUT 30 MILES PER HOUR. I STOPPED AND INSPECTED UNDER THE CAR AND SAW NOTHING. SO I DECODED TO BRING IT TO MY SERVICE PROVIDER. I DROVE ABOUT 3 MILES AT SLOW SPEEDS TO GET TO THE SERVICE PROVIDER. AFTER ABOUT AN HOUR THEY FOUND THE PROBLEM. ONE OF THE BOLTS THAT HOLDS THE KNUCKLE TO THE WHEEL HAD BACKED OUT AND WAS BANGING AROUND THE BREAK SYSTEM. THEY SAID I COULD NOT DRIVE THE CAR UNTIL IT WAS FIXED.
Dec 27, 2018
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jun 07, 2018
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
Apr 10, 2018
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THERE ARE SO MANY PROBLEMS WITH THIS CAR.. COOLANT PIPES LEAK. OILS LEAKAGE. FAILURE OF LIGHTS ELICTRICAL ISSUES SUCH AS HORN, REMOTE ENTRY, SUSPENSION AXLE WHEEL BARRINGS. FUEL INJECTORS. WHILE DRIVING THE VEHICLE THE CAR
Mar 04, 2017
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED TO ACCELERATE TO PASSS A SEMI BUT ALSO WHEN SLOWING DOWN TO A STOP IT ALSO DOES IT TOO. PORSCHE DEALERBIN WALLINGFORD CT WILL NOT ACKNOWLEDGE WORKSHOP CAMPAIGNS.
Jul 03, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT
Mar 30, 2016
ELECTRICAL SYSTEM,ENGINE
1 complaint
ITS SEEMS TO BE TRANSMISSION IS SLIPS INTO FOUR WHEELS DRIVE, SOMETIME IT STUCK IN A DRIVE GEAR.
Jan 26, 2016
UNKNOWN OR OTHER,ENGINE
1 complaint
PORSCHE LURCHES,JERKS,THUDS,INTERMITTENT POWER LOSS WHEN ACCELERATING TO PASS ANOTHER CAR. ENGINE,TRANSMISSION/TURBO SYSTEM FAULTY AND HAZARDOUS AS POWER LOSS OCCURS WHEN QUICK SPEED-UP WHEN PASSING POWER IS CRITICALLY NEEDED. THIS POWER FAILURE PROBLEM HAS OCCURRED SINCE CAR WAS BOUGHT NEW IVY ME IN 2004.
Nov 02, 2015
POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Apr 10, 2015
POWER TRAIN,ENGINE
1 complaint
UPON TAKING THE VEHICLE OUT OF THE DRIVEWAY I STARTED HEARING A TICKING SOUND COMING FROM THE ENGINE, SOMETHING LIKE A LIFTER HITTING THE BLOCK. I PULLED BACK IN TO MY DRIVEWAY AND CALLED A REPAIR SHOP AND SCHEDULED AN APPOINTMENT. WHEN MEETING WITH THE TECHNICIAN I WAS INFORMED THAT THE ENGINE HAD A SCORED CYLINDER AND THAT IT IS A COMMON ISSUE WITH THE MODEL AND YEAR. THE ONLY RECOURSE TO FIX THE ISSUE WOULD BE TO REPLACE THE ENGINE. A REPLACEMENT ENGINE WOULD COST $17 -35,000 - MORE THAN THE VEHICLE IS WORTH. IF I WERE TO REPLACE IT WITH A USED ENGINE, I WOULD BE DESTINED FOR A REPEAT OF THE SAME ISSUE. IF THIS ISSUE IS SUCH A COMMON PROBLEM WHY HAS THERE NOT BEEN A RECALL FOR THESE VEHICLES? I HAVE CONTACTED THE MANUFACTURER AND WAS TOLD THAT I WOULD NEED TO HAVE A AUTHORIZED SERVICE DEALERSHIP MAKE THE DIAGNOSIS I HAVE ALREADY BEEN TOLD, BUT THERE IS NOT A AUTHORIZED DEALERSHIP WITHIN 500 MILES OF MY LOCATION. *TR
Sep 02, 2014
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITHOUT WARNING LUCKILY IT HAPPENED TO MY YOUNG SON SO HE COULD GET OUT AND GET IN FROM OTHER DOOR TO DRIVE TO DEALER. DEALER HAD TO REPLACE THE NEW DOOR LOCK, ACCORDING TO DEALER SAME THING HAD HAPPENED TO FEW CARS.IN THE PAST. MY CONCERN IS WHAT WOULD HAVE HAPPENED IS IT WAS ME OR MY WIFE , WE ARE NOT FLEXIBLE ENOUGH TO GET OUT FROM OTHER DOORS. WHAT HAPPENS IN CASE OF EMERGENCY WHEN YOU CAN NOT OPEN THE DOOR. IT IS A SAFETY ISSUE AND DOOR LOCKS SHOULD BE RECALLED FOR OLDER MODELS THERE SHOULD ALWAYS BE WAY TO OPEN DRIVERSIDE DOOR MANUALLY IN CASE OF EMERGENCY. *TR
Aug 03, 2014
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
THE PORSCHE CAYENNE IS NOTORIOUS FOR DRIVE / CARDAN SHAFT FAILURES. HAD BAD DRIVE SHAFT NOISES, AND SUBSEQUENT PREMATURE FAILURE, IT WAS A WORN CENTER SUPPORT DAMPENER AND A FAULTY CENTER SUPPORT BEARING. I EXPERIENCED BANGING, BUMPING, GRINDING NOISES FROM MY PORSCHE CAYENNE AND WAS UNAWARE AT THE TIME IT WAS THE DRIVE SHAFT. I HAVE OUTLINED THE NOISES AND CAUSES BELOW: - A CLANKING OR CLUNKING NOISE WHILE ACCELERATING OR FROM DECELERATION TO ACCELERATION AROUND 35TO 40MPH AND WHILE CAYENNE WAS SHIFTING FROM 2ND TO 3RD TO 4TH GEAR. AROUND 5TH AND 6TH GEAR GOING AROUND 50-60 MPH IT STOPPED. IF I KEPT THE RPM UNDER 200 IT SEEMED TO RUN OK, NO ISSUE, BUT IF I PRESSED THE ACCELERATOR HARD OR GUNNED IT, IT WENT HAYWIRE. IT WAS THE RESULT OF A WORN AND DAMAGED DAMPENER OR DIAPHRAGM LOCATED ON THE CENTER SUPPORT BEARING. THIS CONDITION WILL ALLOW FOR THE DRIVE SHAFT TO TRAVEL UP AND DOWN WITH VARIATIONS IN DRIVE LINE TORQUE. THIS MOVEMENT WILL PRODUCE A LOUD CLANKING OR CLUNKING SOUND AND MAKE FOR A VERY UNCOMFORTABLE RIDE. I LATER FOUND OUT THAT THIS CONDITION IS ONE OF THE MOST COMMON FAILURES ON THE CAYENNE DRIVE SHAFT, ALL MODELS 2003 TO 2006. THIS SHOULD BE A RECALL AND FREE FIX BY PORSCHE BECAUSE IT HAS HAPPENED TO SO MANY OF THE VEHICLES AND MODEL YEARS STATED ABOVE! BUT NO, PORSCHE QUOTED ME $2,500 TO FIX IT. NOT FIX THE PROBLEM AREA, THE HARD RUBBER DAMPENER ON THE CENTER SUPPORT SHAFT OF THE POWER TRAIN, WHICH BY THE WAY IS POSSIBLE. NO, PORSCHE WOULD ONLY REPLACE THE ENTIRE POWER TRAIN FOR $2,500. *JS
Apr 30, 2014
STRUCTURE
1 complaint
REAR LIFT GATE WOULD NOT STAY OPEN. DROVE TO INDEPENDENT REPAIR SERVICE, REPLACED BOTH REAR LIFTGATE SHOCK SUPPORTS. PORSCHE WOULD NOT COVER REPAIRS. *TR
Jul 12, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRUISE CONTROL HAD NOT BEEN ACTIVATED AND WAS OFF. I KEPT PRESSING THE GAS PEDAL AND RELEASING IT AT LEAST A DOZEN TIMES AND FINALLY THE CAYENNE STOPPED ACCELERATING ON ITS OWN, ONLY TO LOSE ANY CONTROL TO ACCELERATE. I COASTED INTO A PARKING LOT AND STOPPED THE CAR. TURNED IT OFF AND RESTARTED - I WAS ABLE TO DRIVE, HOWEVER ACCELERATION WAS VERY SLOW AND GEAR INDICATOR ON THE DASH CLUSTER DISPLAYED A BLACK 'D' IN AN ORANGE SQUARE. THIS IS A SYMBOL THAT DOES NOT EXIST IN THE OWNERS MANUAL. THE CAR SHIFTED THROUGH GEARS NORMALLY. THE RAPID UNCONTROLLED ACCELERATION REPEATED ITSELF AND I WAS ABLE TO PULL INTO ANOTHER PARKING LOT, SLOWING AND STOPPING THE CAR THANKSTO MASSIVE 14" FRONT BRAKES WITH 6 PISTON CALIPERS AND 13"+ REAR BRAKES WITH 4 PISTON CALIPERS. I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED. GEAR SELECTION INDICATOR APPEARED NORMAL AND I WAS ABLE TO DRIVE OFF, HOWEVER ACCELERATION WAS STILL VERYSLOW. DROVE HOME WITH THE RAPID ACCELERATION REPEATING ITSELF AGAIN AND THEN STOPPING AFTER A FEW MILES. THE ONLY REASON THIS DID NOT CAUSE A CRASH IS THE MASSIVE BRAKING POWER OF THE CAYENNE AND ASTUTE DRIVING. I RAN DIAGNOSTIC SOFTWARE WHEN I MADE IT HOME AND THERE WAS AN "ACCELERATOR MODULE" FAILURE REPORTED. THE TAIL LIGHTS, ALARM, CENTRAL LOCKING, AND THE ABILITY TO OPEN THE TAILGATE AT ALL HAVE ALSO FAILED - "REAR LIGHTING CONTROL MODULE" FAILURE. SO WHILE DRIVING, MY TAIL LIGHTS FAILED, CAR ACCELERATED UNCONTROLLABLY AND FAILED TO ACCELERATE IN A SAFE NORMAL MANNER. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE PROMPTLY ADDRESSED! *TR
Feb 01, 2010
SERVICE BRAKES, HYDRAULIC,AIR BAGS,TIRES
1 complaint
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIGATE WHY THE AIR BAG DID NOT DEPLOY. TISCHER PORSCHE TOWED THE VEHICLE TO JEFF AT COLLISION WORKS, WHO DETERMINED THAT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY BECAUSE SHE WAS USING THE SET BELT. THE PASSENGER SIDE DID DEPLOY BECAUSE THERE WAS NO SEAT BELT IN USE. *AK UPDATED 2/22/2007 - PRIOR TO THIS ACCIDENT AT 4085 MILES THE VEHICLE'S AIR BAG LIGHT ILLUMINATED. THE DEALER INSTALLED SPEC ORDER AIR BAG AND RESOLDERED CONNECTION FOR SIDE AIR BAG. THE CONSUMER HEARD EXCESSIVE NOISE WHILE BRAKING. THE DEALER REPLACED THE BRAKE PADS. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEEDS. THE DEALER RECOMMENDED REPLACING THE TIRES BECAUSE THEY WERE CHOPPED. *NM
Feb 02, 2007
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
DT: THE AIR BAG AND THE CHECK LIGHTS CAME ON. THE CONSUMER CONTACTED THE DEALER AND THEY SAID THEY COULD NOT SERVICE THE CAR UNTIL 10/17/2005. CALLED PORSCHE CUSTOMER SERVICE, AND THEY SAID THEY COULD HELP. THE CONSUMER BELIEVED THIS WAS A SAFETY HAZARD, AND HE DID NOT WANT TO DRIVE THE CAR.*AK *JB
Oct 20, 2005
STEERING,TIRES
1 complaint
DT: THERE WAS VIBRATION THAT AFFECTED THE STEERING COLUMN, AND IT WAS FELT THROUGH OUT THE STEERING WHEEL. ONE COULD FEEL VIBRATION WHEN THE VEHICLE ONLY HAD FORTY-TWO MILES ON IT. ONE COULD HEAR A NOISE WHEN MAKING A RIGHT OR LEFT HAND TURNS. THIS VEHICLE WAS PURCHASED ON AUGUST 28, 2004, AND WAS AT THE DEALERSHIP ON AUGUST 31, 2004. THE DEALER BALANCED THE TIRES. ON SEPTEMBER 27, 2004 IT WAS BACK AT THE DEALER FOR VIBRATION, AND THE DEALER SAID THE TIRES WERE WORN OUT. THEY ATTEMPTED TO FIX THE VEHICLE SIX DIFFERENT TIMES. THEY REMOVED AND REPLACED THE STEERING COLUMN, AND PUT ON NEW TIRES AND WHEELS. BUT STILL WAS HAVING THIS PROBLEM. CONSUMER IS A PRIVATE INVESTIGATOR FOR THE STATE OF CALIFORNIA, AND HE WANTED TO ADD THAT DURING AN ARBITRATION HEARING PORSCHE WAS UPSET WITH THE MENTIONING OF NHTSA. *AK
Sep 21, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
2004 PORSCHE CAYENNE HAD THE FOLLOWING REPAIRS PERFORMED ON THE VEHICLE: REAR HATCH LID ADJUSTED, DOME LIGHT COVERS REPLACED, AUDIO UNIT REPLACED, ETC...***NO ANSWER REQUIRED***. *MR THE TRANSMISSION JERKS AND BANGED AT SLOW SPEEDS. THE DEALER UPDATED THE TRANSMISSION CONTROL UNIT. THE VEHICLE ALSO EXPERIENCED STALLING PROBLEMS. THE REMOTE ENTRY REMOTE LOST IT'S PROGRAMMING AND HAD A POOR SIGNAL. AT TIME ALL THE DOOR LOCKS WOULD NOT UNLOCK USING THE KEYLESS ENTRY SYSTEM. THE VEHICLE EXPERIENCED SUSPENSION PROBLEMS. THE REAR HATCH LIGHT WOUOLD NOT TURN OFF BECAUSE THE HATCH WAS MISADJUSTED. THE CONSUMER FELT THAT THE HORN WAS NOT LOUD ENOUGH. THE VEHICLE SHIMMIED AT HIGHWAY SPEEDS AND A VIBRATION COULD BE FELT IN THE STEERING WHEEL. THE HEADLAMPS FOGGED UP. THE DRIVER'S SIDE MIRROR OULD NOT FOLD IN AUTOMATICALLY. THE RADIO AND OTHER ACCESORIES WOULD NOT TURN OFF WHENT HE KEY WAS REMOVED FROM THE IGNITION. THE HOOD WAS HAD TO RAISE BECAUSE THE TAILGATE SHOCKS FAILED. THE REAR HATCH WOULD NOT CLOSE BECAUSE IT WAS MISALIGNED. THE REAR ROOF MOLDING WOULD NOT STAY IN PLACE. THE RADIO PRODUCED NO SOUND AT TIME IN THE RADIO OR CD MODE. THE INSTRUMENT CLUSTER HAD TO BE UPDATED. THE SUNROOF WOULD NOT CLOSE FLUSH WITH THE ROOF. THE VEHICLE HAS BEEN OUT OF SERVICE FOR A TOTAL OF 32 DAYS SINCE THE VEHICLE WAS PURCHASED. *NM
Sep 02, 2005
SERVICE BRAKES, HYDRAULIC,TIRES
1 complaint
THE CONSUMER'S 2004 PORSCHE CAYENNE WAS UNCONTROLLABLE WITH THE SLIGHTEST SNOWFALL. *NM WHEN THE CONSUMER APPROACHED AN INTERSECTION HE WAS UNABLE TO STOP AND CONSEQUENTLY HE HIT ANOTHER VEHICLE. THE MANUFACTURER HAS ACKNOWLEDGED THERE IS A PROBLEM WITH THE TIRES. THE CONSUMER ALSO STATED THE ABS WAS ERRATIC. *JB
Mar 18, 2005
EXTERIOR LIGHTING
1 complaint
WATER ACCUMULATED INSIDE THE HAZARD WARNING LIGHT LENS COMPARTMENT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Apr 15, 2004
SERVICE BRAKES, HYDRAULIC
1 complaint
VEHICLE FAILED ON AT LEAST THREE OCCASIONS TO INITIATE ABS STEERING TO STAY IN LANE ON SNOW PACKED ROAD ON DOWNHILL GRADE. BRAKES INITIALLY GRABBED AND FOUR WHEEL DRIVE WOULD NOT REACT TO DRIVER INPUT TO OBTAIN STEERING CONTROL DURING PROLONGED SLIDE. VEHICLE WAS EQUIPPED AS SOLD WITHOUT MODIFICATIONS. *AK
Feb 27, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
THIS VEHICLE IS A PORSCHE CAYENNE WHICH IS NOT ON YOUR LIST OF VEHICLE MAKE. THIS VEHICLE WAS DELIVERED WITH DEFECTIVE BRAKES AND WIRING PROBLEMS. FACTORY AUTHORIZED DEALER AND SERVICE CO, THOROUGHBRED MOTORCARS, AND DISTRIBUTOR, PORSCHE CARS OF NORTH AMERICA HAVE FAILED TO ADDRESS OR CORRECT DEFECTS IN VEHICLE THAT EXISTED AT THE TIME OF DELIVERY OF THE VEHICLE. *AK THE REAR HATCH DID NOT OPEN FULLY UPON RELEASE OF THE LATCH, BRAKES PULLED TO THE RIGHT AND WOULD GET WORSE WHEN HOT OR WET, PARKING LIGHTS DID NOT FUNCTION PROPERLY, BRAKES GRABBED WITH LITTLE PRESSURE, WARNING ON HIGH BEAM, WARNING ON DIP BEAM, DIP BEAMS FLICKERED THEN WOULD SHUT OFF AND THE TRAILER LIGHTS DID NOT FUNCTION. *SC *JB
Dec 24, 2003
Where to Find VIN for Problems Check
To check for problems and complaints on your 2004 PORSCHE Cayenne, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2004 PORSCHE Cayenne 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2004 PORSCHE Cayenne Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2004 PORSCHE Cayenne dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your PORSCHE dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2004 PORSCHE Cayenne have?
The 2004 PORSCHE Cayenne currently has 101 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 PORSCHE Cayenne?
The most common problems reported for the 2004 PORSCHE Cayenne are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 PORSCHE Cayenne problem data come from?
All problem and complaint data for the 2004 PORSCHE Cayenne comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2004 PORSCHE Cayenne?
You can report safety problems with your 2004 PORSCHE Cayenne directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2004 PORSCHE Cayenne VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2004 PORSCHE Cayenne reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2004 PORSCHE Cayenne. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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