2010 SAAB 9-3 Problems & Complaints

I HAVE CALLED VIKING SAAB AND REGISTERED ON THEIR WEB SITE MONTHS AGO TO HAVE MY AIRBAG REPLACED AS THEY ARE THE ONLY AUTHORIZED SAAB PLACE IN HOUSTON, TEXAS, TO REPLACE IT. THEY HAVE NOT CONTACTED ME. I DON'T KNOW WHAT ELSE TO DO. WHEN I CALLED THERE THEY TOLD ME TO REGISTER ON THEIR WEB SITE. I DID THAT AND NOTHING HAS HAPPENED.

TAKATA RECALL-I RECEIVED A RECALL NOTICE IN MARCH 2016. I HAVE CONTACTED THE SAAB SERVICE CENTER ON FOUR DIFFERENT OCCASIONS TO TRY TO DETERMINE WHEN THE AIR BAG WILL BE REPLACED. I HAVE ALWAYS RECEIVED THE SAME RESPONSE: "WE HAVE NO IDEA WHEN WE WILL BE ABLE TO REPLACE YOUR AIR BAG". I HAVE ALSO BEEN TOLD THAT THEY, THE MANUFACTURER, DO NOT BELIEVE THAT THERE IS A SAFETY ISSUE. PEOPLE HAVE BEEN HURT AND KILLED. THERE IS A SAFETY ISSUE. THEY HAVE TOLD ME THAT OLDER VEHICLES LOCATED IN THE HIGHER HUMIDITY ZONES TAKE PRIORITY. I HAVE EXPLAINED THAT MY CAR IS A 2010 AND IS LOCATED IN ZONE B. I UNDERSTAND THAT THIS IS NOT THE HIGHEST HUMIDITY ZONE BUT IT IS THE SECOND MOST AND IT IS MUCH OLDER THAN MOST CARS THAT ARE RECEIVING REPLACEMENT AIR BAGS. I KNOW 4 PEOPLE WHO HAVE ALREADY HAD THE AIR BAGS IN THEIR VEHICLES REPLACED AND THEY ARE IN THE SAME ZONE AND ARE MUCH NEWER THAN MY VEHICLE. EVEN THOUGH THIS VEHICLE IS IN MY NAME, I PURCHASED IT FOR MY 18 YEAR OLD DAUGHTER AND EVERYDAY SHE IS IN THIS CAR, I HAVE MAJOR ANXIETY ISSUES. THE REASON THAT I AM CONTACTING YOU IS TO DETERMINE WHY THE MANUFACTURER HAS NO IDEA WHEN THEY WILL BE ABLE TO REPLACE THIS FAULTY AIR BAG. I FIND THIS RESPONSE UNACCEPTABLE. I ALSO HAVE A HARD TIME ACCEPTING THE FACT THAT NEWER VEHICLES IN THE SAME AREA HAVE ALREADY HAD THEIR AIR BAGS REPLACED AND I AM STILL WAITING. I CONTACTED A ONE OF YOUR REPRESENTATIVES TODAY ABOUT THIS ISSUE AND THEY ADVISED ME TO SUBMIT A COMPLAINT. I WOULD GREATLY APPRECIATE ANY HELP THAT YOU CAN PROVIDE IN ORDER TO CORRECT THIS ISSUE SO THAT I CAN BE ASSURED THAT MY DAUGHTER IS SAFE WHEN SHE IS DRIVING THIS VEHICLE. THANK YOU VERY MUCH [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - I RECEIVED A LETTER OVER A YEAR AGO THAT MY SAAB 93 WAS ON THE RECALL LIST FOR AIRBAGS. LOOKING FOR AN UPDATE AS TO WHEN THE REPLACEMENTS WILL BE AVAILABLE.

TL* THE CONTACT OWNS A 2010 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKADA RECALL. I HAVE BEEN TOLD BY THE SERVICE MANAGER AT THE CADILLAC DEALERSHIP IN NORWOOD, MASSACHUSETTS THAT HE DOES NOT KNOW WHEN OR EVEN IF GM WILL REPLACE THE AIR BAG. GM HAS NOT CONTACTED DELEARSHIP WITH ANY INFORMATION.

The contact owns a 2010 Saab 9-3. The contact received notification of NHTSA Campaign Number: 11V015000 (Fuel System, Other) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to accurately provide fuel level in the vehicle. The contact stated that while the tank was a half tank full, the fuel gauge would drop to 0 gallons. The failure occurred intermittently. The check engine warning light was illuminated with a message indicating a fuel pump failure. The dealer was contacted; however, the vehicle was not diagnosed. The dealer confirmed that the remedy was not yet available. The manufacturer was made aware of the issue. The failure mileage was 104,000. Parts distribution disconnect.

TL*THE CONTACT OWNS A 2010 SAAB 9-3. THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP BUT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE CONTACT WAS LATER NOTIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 11V015000 (FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP). THE CONTACT STATED THAT HE DID NOT RECEIVE RECALL NOTIFICATION UNTIL APPROXIMATELY THREE MONTHS AFTER THE MANUFACTURER'S REPORT DATE. THE FAILURE MILEAGE WAS 850 AND THE CURRENT MILEAGE WAS 1,700.

HAD A COMPRESSION TEST AFTER WEAK STARTING. ALL 4 CYLINDERS READ 100.NEED VALVE REPLACEMENT AND UNDERSTAND THIS IS A KNOWN PROBLEM IN 2007-2011 SAAB 4 CYLINDER CARS. NO WARRANTY OR RECALL REGARDING THIS USE OF FLAWED VALVES

THERE HAVE BEEN TWO INCIDENTS WHERE THE VEHICLE HAS STALLED SUDDENLY WHILE I WAS DRIVING AT A LOW SPEED. THE VEHICLE ALSO SUDDENLY RAN OUT OF GAS TWICE IN THE FIRST TWO MONTHS I OWNED IT. AFTER THE FIRST SERVICE AT THE DEALER, THE FUEL GAUGE HAS BEEN WORKING CORRECTLY, ALTHOUGH I WAS NOT TOLD THERE WAS A PROBLEM OR A REPAIR MADE. THE SECOND INCIDENT OF STALLING OCCURRED TODAY ON THE ON-RAMP OF A BRIDGE WITH NO SHOULDER, ON A CURVE GOING UPHILL, AND NO EXIT FOR TWO MILES OF BRIDGE. THE VEHICLE SIMPLY SHUT DOWN WHILE I WAS DRIVING, WITH NO NOISE OR WARNING. THERE WAS HALF A TANK OF GAS. I COULD NOT GET THE KEY OUT OF THE IGNITION OR RESTART THE CAR FOR APPROXIMATELY 30 MINUTES. I CALLED 911 AND WAITED IN A VERY DANGEROUS POSITION ON THE RAMP, WITH CARS SPEEDING AROUND THE CURVE, AND MY VEHICLE HALF IN THE LANE. WE WERE FINALLY ABLE TO START UP THE CAR AND IT DROVE SEEMINGLY NORMALLY. I BROUGHT IT TO A LOCAL MECHANIC, WHO COULD NOT FIGURE OUT WHAT THE PROBLEM WAS. I RESEARCHED THE PROBLEM MYSELF ONLINE, AND IT BECAME IMMEDIATELY APPARENT THAT THIS WAS A DEFECTIVE FUEL PUMP, AND THAT THERE HAD BEEN A RECALL AND NUMEROUS BULLETINS REGARDING THE NECESSITY OF REPLACING THE FAULTY PARTS TO ENSURE SAFETY. I WAS NEVER CONTACTED BY SAAB OR THE DEALER WHO SOLD ME THE CAR. ALL OF MY CONTACT INFORMATION WAS AND IS CORRECT. I WAS NEARLY KILLED TODAY AS A RESULT. I WANT TO KNOW HOW THIS IS TO BE HANDLED. THANK YOU. *TR

THE NHTSA ANNOUNCED A RECALL PERTAINING TO THE DRIVERS SIDE SEATBELT NOT RETRACTING. RECALL #14V318000. AS OF 3/10/17, MY 2010 SAAB 9.3 SEDAN IS EXPERIENCING THE SAME ISSUE AS THE RECALL BUT, THE RECALL ONLY STIPULATES THE CONVERTIBLE MODEL. MY QUESTION RELATES TO HOW DID THE NHTSA DETERMINE IT WAS ONLY THAT MODEL AND NOT THE OTHERS? RIGHT NOW MY SEATBELT DOESN'T RETRACT WHEN EXTENDED IN THE NORMAL OPERATING EXTENDED POSITION. I FEEL THIS IS AN EXTREME SAFETY ISSUE WHICH COULD POTENTIALLY INVOLVE ALL OTHER 2010 MODELS. PLEASE CLARIFY.

MONTHS AGO, DRIVER'S SEATBELT LIGHT WOULD COME ON, DRIVER WOULD THEN PUSH HARDER ON SEATBELT BUCKLE WHICH WOULD 'CLICK' AGAIN (SECOND TIME) AND SECURE. RECENTLY, DRIVER WOULD CONSCIENTIOUSLY AND PURPOSELY NOTE 'CLICK' IN BUCKLE MECHANISM YET LIGHT WOULD COME ON ANYWAY. DRIVER HAD TO DISENGAGE AND RE CLICK SEATBELT 2-3 TRIES. THIS MORNING, THE METAL COMPONENT WOULD NOT LOCK INTO THE DRIVER'S BUCKLE. DRIVER HAD TO ATTACH SEATBELT RESTRAINT INTO PASSENGER'S BUCKLE. THE ALARM SOUNDED, LIGHT IN DASH INDICATING NO SEATBELT USAGE. DRIVER FEARS SAFETY, AND WHETHER OR NOT THIS WOULD IMPEDE AIR BAG DEPLOY IN CASE OF ACCIDENT. *TR

FUEL PUMP DEFICIENCY. WHEN I START THE CAR IN THE MORNING TO WARM UP BEFORE USING IT I NOTICE AND EAR THAT IT STALL. AFTER A SECOND IT ACCELERATE TO A NORMAL RPM. IT HAPPENS ALL THE TIME SINCE NEW (2010). I NEVER RECEIVED A FUEL PUMP RECALL NOTICE!

2010 SAAB 9-3. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG RECALL. *LD THE CONSUMER STATED AFTER HAVING THE RECALL COMPLETED THE KEY WOULD NO LONGER TURN IN THE IGNITION. THE CIM WAS REPLACED AND TWO NEW KEYS WERE HAD TO BE PROGRAMMED. TWO BROKEN FRONT COIL SPRINGS WERE DISCOVERED. THE CONSUMER REQUESTED A REIMBURSEMENT FOR THE COSTS ACCUMULATED FROM HAVING TO PURCHASE A RENTAL VEHICLE. UPDATED 10/03/2017*JS

TL* THE CONTACT OWNS A 2010 SAAB 9-3. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.