2018 SUBARU Forester Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
471
Complaints Reported
Complaints by Component
VISIBILITY/WIPER
123 complaints
Unknown
Dec 03, 2025
Windshield cracked sitting parked matching Subaru TSB 12-192-15R except model of vehicle and Subaru stating not covered under the class action warranty extension
May 27, 2025
Windshield cracked starting in the black area under the driver's windshield wiper. Car was idling at a drive through, wipers were on. NOTE: car had fewer than 22,500k miles at the time, was likely around 22,485+. The crack continued to climb to the top edge of the window as my car sat on the driveway.
Feb 06, 2025
Windshield broke while sitting parked. Was not impacted by flying objects. Had to replace out of pocket.
Sep 16, 2024
A few days ago, a crack suddenly appeared in the windshield. It appeared when the car was parked in the garage. I reached out to SUbaru and they wanted me to take it to dealtership and get pictures taken. So, i complied and pictures were taken. The cause was given as a less than a mm speckk hitting about 1 inch or so above from dash. Area where glass is supposed to be strongest. I repeat, the cause was less than a mm sized dust particle. The vehicle was driven on paved roads, within city at a max speed of 60 miles per hour. MY concen is that when such a small speck can cause a crack, what is to say a 5 mm particle will not blow the windshield on my face. This is a serious quality concern and I am afraid to drive Subaru with Subaru parts in it. ALl while it is advertised as rugged off road vehicle. After reading through forums, it was found that a lot of folks have had this issue and SUbaru has had recalls on some vehicles for the same quality of windshield issue. The response from Subaru was that they make thin glass because of eyesight technology. Either ways, Subaru has compromised on quality to add a piece of technology. Compromise that could shatter the windshield while driving on highways causing accident or worse. I will be happy to provide pictures and communication with Subaru if needed.
Feb 22, 2024
+ 118 more complaints for this component
AIR BAGS
55 complaints
The passenger airbag light in my 2018 Subaru Forester intermittently turns off and on, even when the seat is occupied. The vehicle has never been in a crash, and the airbags have not deployed. This issue raises serious safety concerns, especially since it may prevent the airbag from deploying in an accident while a passenger is in the seat. I raised this concern to a local Subaru Dealer, and they shared Subaru has not issued a recall on this make/model and the dealership has not provided a lasting fix. I believe this may be a defect in the occupant detection system or seat wiring.
Oct 27, 2025
Passenger seat occupancy detection sensor failure. Known recall for the issue from same year 2018, my vin not included. Delaership stated 5300 dollars to repair. Subaru of America to provide goodwill gesture of 2000 dollars. Remaining amount is 3500 to repair ODS.
Aug 05, 2025
Intermittent failure of occupant detection system on front passenger seat which turns off airbag even though an adult is sitting in the seat. The occupant detection system wiring harness was recalled and replaced in 2020. I believe there is a continuing issue with this recall either not being a complete solution or being repaired with a defective part or new part that did not solve the issue. This is a critical occupant safety issue. This issue has occurred multiple times and continues to be an issue.
May 04, 2025
I am the second owner of this vehicle and lately my passenger airbag sometimes doesn’t turn on due to a harness connected to the occupant plate being faulty. When the issue first occurred I contacted my local Subaru service center and explained my situation and told them I had seen there was a recall for my exact issue. They informed me that the repair had already been done on my vehicle and the only solution offered was to pay a $140 diagnostic fee to see if that was the actual cause of my airbag not turning on. I took it to my local mechanic shop named Peet’s Garage and they confirmed there was an issue with the harness and my vehicle had a code for my passenger side airbag. I contacted Subaru customer advocacy since the affected part had a past recall. I was told since the repair was done in 2020 it’s no longer their responsibility and was refused further assistance . I now have a 50/50 chance of having a passenger airbag working in my car and if I want it to be repaired I’ll have to pay out of pocket. There has been multiple complaints from other consumers online being affected by this issue on the same make and model and Subaru is still refusing to take further action. This is a very serious safety issue and not a cheap repair as the only solution made available by Subaru is to replace the entire seat cushion and wiring when all they did was replace the effected harness.
Apr 09, 2025
2018 Subaru Forester Safety air bag recall I drive my grandchildren in front passenger seat. There’s a safety recall. No incident yet. What has to happen before this air bag problem is fixed?
Apr 02, 2025
+ 50 more complaints for this component
UNKNOWN OR OTHER
49 complaints
Air bag warning light comes on intermittently so passenger air bag system is off.
Sep 25, 2025
2018 Subaru Forester has another cracked windshield. I do not drive this car a lot and all of a sudden there is a crack. It happened in 2021 too, it is exactly in the same spot this time. Subaru refused to fix it the last time, so I am not expecting them to fix it this time. This is not safe to drive when there is a crack like that. It is a matter of time before someone gets hurt or even worse because of the faulty windshield.
May 12, 2024
The air conditioning stops working in warm weather posing a health hazard.
May 02, 2024
The battery completely drains after not being started for 2-3 days. I’ve had the battery checked by autozone and it was found to be in good standing. This issue has happened twice in the last two months. Also, on occasion when driving an icy road message pops up from the eyesight, however it’s a clear sunny day. Although this hasn’t engaged any other safety features, it’s concerning that at any time it could initiate an eyesight safety feature to engage which could pose a safety issue for occupants.
Feb 27, 2024
The ignition key gets stuck from time to time and will not turn all the way to off, which means it cannot be pulled out. When this happens, I have to turn the car back on and off, move the gear away from park and then back to park, and then try again to remove the ignition key. Sometimes, it takes multiple tries before the key can be removed! This has been happening for several years now.
Jan 28, 2024
+ 44 more complaints for this component
ELECTRICAL SYSTEM
45 complaints
The defect presents itself when the equipped data communications module (DCM) attempts to communicate with 3G cellular networks. As 3G networks within the U.S. are no longer functioning, the call will continuously fail even after the vehicle has been turned off, draining the battery and resulting in a no-start safety risk for drivers. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 01, 2025
Starlink screen has failed - the screen will either only show the initial agreement screen and freeze or it will freeze with the back up camera activated. I can’t access Bluetooth capabilities, camera function, etc
Oct 11, 2023
I purchased the car CPO June 2021 Battery replaced December 2022 Battery replaced January 2023 Between these replacements, car was consistently dying/would not start, required frequent jumps. Left me stranded numerous times. Each time the car was serviced (at different dealer locations), no mention was made of known issues with batteries being drained. This issue was known by Subaru, as evidenced by class action suits filed and won. At this time, the car engine is dead and will not respond to a jump. This has cost me thousands in car rentals/ride shares.
Sep 29, 2023
I have had multiple instances where I am unable to remove the key from the ignition switch when the vehicle is in Park. Subaru's technical bulletin 16-112-18R states this is caused by contamination of the Park-Range switch internal components. I'm concerned I will be unable to remove the key and will have to leave the vehicle unlocked with the key in the ignition. I am also concerned I'll be stranded somewhere the next time this happens. I found information online that states Subaru dealers are charging $500 to $800 to repair this issue, which should be a recall or extended warranty situation and not a cost to the vehicle owner.
Sep 05, 2023
Purchased NEW , after 5 years battery died ..OK time for a replacement, Les Schwab installed a New Higher Capacity battery. 3 weeks later dead Battery, had it jumbled, Les Schwab replaced new battery. 4-5 weeks later DEAD battery. Made appointment with Dealership (Lithia Subaru) 3-17-2023 in Reno Nv. A hour + away. I waited a few hours for their service department to check out the charging/battery issues. Came back said NOTHING WRONG, need to drive it more ! Drove it a couple days ago , this morning DEAD Battery AGAIN ! I’m almost 70 / Disabled and live in a very Rural mountainous area and need a dependable vehicle… especially in the SNOW. HELP Please!
May 06, 2023
+ 40 more complaints for this component
VISIBILITY
18 complaints
The contact stated that his girlfriend owns a 2018 Subaru Forester. The contact stated that when the vehicle was purchased, the front windshield seal dislodged and was visible by the dashboard. The contact stated that the seal should not be visible. The dealer was contacted and stated that they could not repair the windshield. The contact stated that a rock recently struck the windshield and a spider crack appeared; starting where the seal was not properly seated. The contact stated that the vehicle was not diagnosed or repaired as he was awaiting an appointment with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.
Jul 11, 2022
The contact owns a 2018 Subaru Forester. The contact stated while the vehicle was parked overnight, the following morning it was discovered that the windshield was cracked near the heating element. The contact indicated that no object had struck the windshield to cause the crack. The vehicle was taken to an independent mechanic who repaired the damage; however, approximately five months later the failure reoccurred. The manufacturer and local dealer were both notified of the failure. The failure mileage was 40,000.
Jun 28, 2022
The contact owns a 2018 Subaru Forester. The contact stated that a vertical crack had developed on the passenger’s side of the windshield without incident. The crack expanded vertically and horizontally across the middle of the windshield. The contact stated that the crack obstructed her vision while driving. The contact called the dealer and was given a quote to have the windshield replaced. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 57,000.
Jun 01, 2022
The contact owns a 2018 Subaru Forester. The contact stated that while warming the vehicle for approximately five minutes, the windshield wiper was activated and the contact noticed that the front windshield had cracked without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,569. VIN was not available.
Apr 20, 2022
The contact owns a 2018 Subaru Forester. The contact stated while driving approximately 35 MPH, the windshield cracked without impact. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was 39,591.
Feb 16, 2022
+ 13 more complaints for this component
AIR BAGS,SEATS
17 complaints
The passenger seat Occupant Detection System (ODS) sensor failed, turning off the airbag and illuminating the SRS light. This is a known safety defect covered by Subaru recall 19V701 / WUM-98 for 2015–2018 Foresters built through August 1, 2017. My vehicle, a 2018 Forester XT Touring (VIN [XXX] ), has the same defect but Subaru and NHTSA do not list it as part of the recall. I waited nearly a year for the replacement seat to arrive, and Subaru of America only offered $500 goodwill assistance. I paid about $900 out of pocket for the repair. Given that this is a critical airbag safety system, I believe this vehicle should have been included in the recall population. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 04, 2025
My airbag warning light comes on intermittently. My mechanic found it is due to a recalled part but my vin number is not listed on the recall even though it meets the criteria. Subaru Safety Recall WUM-98 NHTSA Recall ID 19V 70. The person in the passenger seat's safety is at risk if the airbags don't deploy in the event of a crash.
Jul 01, 2025
Subaru recall WUM98 was issued in 2019 to replace the ODS harness on my 2018 Subaru Forester. The part replacement was completed in in April 2020. The harness failed again in Oct 2024. It was replaced for the 2nd time. Now, my passenger air bag light is on for the 3rd time, and the dealership is indicating that the ODS mat is the culprit (not the harness). Subaru is not covering this under any open recall. Note that Subaru currently has an open recall WRA-24 for certain 2020 - 2022 Forester & Outback models to replace all (four) of the Occupant Detection System sensors in the front passenger seat. Since Subaru is saying that the issue in recall WRA-24 is the same as my issue, it is my belief that other models should also be included in this recall. It should also be noted that for WRA-24, they still don't have parts for many of the vehicles that need the seat assembly replaced, which may indicate supply issues. I was also told that Subaru does not have the seat assembly for my vehicle. The length of time for Subaru to get parts is unacceptable. Recall WRA-24 was issued by letter on May 21, 2024. It is my belief that they should also cover costs for rental vehicles until the issue is fixed.
May 30, 2025
airbag alert for front passenger seat is lit and disabling the airbag. the seat was empty and dry with nothing in it.
Feb 13, 2025
The passenger seat, passenger air bags, and occupant detection system are failing. YES! Available for inspection. Passenger occupants are put at risk riding in my passenger seat as the seat does not detect if the seatbelt is on, or even if someone is sitting in the seat. The AIRBAG WILL NOT DEPLOY WHEN INTENDED! Issue was first brought to [XXX] at Subaru in Pasco WA, where they “could not do anything because it was not YET a recall.” As of [XXX], it has been confirmed by an ISC (Subaru of Hermiston, OR) My vehicle has been there since!!! They have not been able to fix the issue or get the part. There is no date of when the part is expected to available. We have been working with Subaru Customer Advocates who have extended my loaner car out 30 days, but after that. I will be OUT OF A SAFE vehicle. I have three children and NEED my passenger seat to be working effectively and SAFELY! Yes, there were warning lights that came on. The lights were on the dash. The red square with an “i” next to odometer and a red passenger air bag symbol below the other light that popped up. I have pictures and videos dated between June 2023 to March 2024 of the lights coming on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 22, 2024
+ 12 more complaints for this component
ENGINE
11 complaints
Ticking noise on cold start up as well as reduced acceleration speed and torque. Diagnostics point me to believe the AVCS solenoids are beginning to fail prematurely. This has not been confirmed by a dealership and the issue is reproduced during any driving. There are no CEL lights active or codes stored. The vehicle currently has 74,*** miles. The issue started within the last 6 months. This is a safety concern when attempting to get up to highway and freeway onramps or getting up to merging or passing speeds.
May 20, 2025
For the second time we were on the freeway at a hight speed and the car suddenly lost power, all the warning lights came on, and we had to get off the freeway (dangerously). We almost got hit, and other cars had to brake radically. We took it in to Subaru and they said the catalytic converter was bad. They replaced the catalytic converter, and when they took it for a test ride, they found that the SECOND catalytic converter was bad. Apparently they have two. The car must have suddenly lost power for them, too. We have 85k miles on the car, and the Subaru warranty for the catalytic converter is 80k. We're into it for thousands of dollars, but the MOST IMPORTANT reason I'm making this report is that SOMEONE IS GOING TO GET KILLED ON THE FREEWAY because of these failing catalytic converters, and it might not be people in the Subarus. The car just died at that speed in the left lane, and it was a miracle no one was killed. (I'm not sure if I have my date quite right. My calendar is not at hand). Note: Subaru is having a hard time getting the part, a delay, they say, of many days, so that makes me think that this is happening widely, and that these catalytic converters are getting replaced at an unanticipated rate.
Jan 15, 2025
We were driving at 70mph on the freeway, left lane, and suddenly the car lost power as if the fuel pump went out. We had to suddenly get over to the shoulder of the freeway, almost got hit, then limped along the shoulder until we called a tow truck which towed us 40 miles to Subaru dealer. The dealer looked at the car and "couldn't find anything." Now we are afraid to drive the car.
Dec 29, 2024
Went to car wash,car was in nuetral after after wash finished I put the car in drive and it accelerated into the street at a very high rate of speed my foot was not on the gas.
Nov 11, 2024
Smelled car exhaust entering the cabin, took to dealer for inspection. Exhaust manifold part is actually warped and separated from the engine (not gasket issue). Apparently this problem is known by the dealer service shops, but is undisclosed by Subaru. I was feeling quite sick for weeks without understanding the cause, now I drive the car with the windows open and the vent closed and feel much better (I am waiting for the part to arrive so the dealer can fix the issue). I am an engineer and described the issue as a defect, the dealer hedged and said they are not allowed to call it a "defect" since that implies it needs a recall.
May 04, 2022
+ 6 more complaints for this component
VEHICLE SPEED CONTROL
11 complaints
While reversing out from a drive way and turning to get into the lane the cars velocity massively increased from no throttle coasting to approximately 20 mph. Panic braking and enough space due to it being a cul-de-sac saved us, but we were launched forward in our seats and slammed back during breaking. we were very fortunate not to have anyone or anything behind us as we nearly went over a curb and into a lawn. A very scary experience that has cast doubt onto this vehicles driving suitability.
May 27, 2023
The contact owns a 2018 Subaru Forester. The contact stated while driving approximately 2 MPH while pulling into a parking spot, the vehicle lurched forward. The contact stated that she heard the engine revving but did not notice any warning lights. The contact had not taken the vehicle to the local dealer. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,000.
Mar 04, 2022
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 8 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING WHICH RESULTED IN THE VEHICLE CRASHING INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUBARU WHITE PLAINS 258 E MAIN ST, ELMSFORD, NY 10523, (844) 338-8731) WHERE IT'S AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Mar 29, 2021
I HAD MY FOOT ON THE BREAK (RIDING THE BREAK AND WAS SLOWING DOWN TO TAKE A LEFT TURN ONTO A RESIDENTIAL ROAD, AND AS I LEFT OFF THE BREAK TO START TURNING BECAUSE I WAS NOW GOING SLOW ENOUGH, THE CAR ACCELERATED FOR A SECOND. RPM RANDOMLY SHOT UP AND THE CAR JUMPED FORWARD. IT HAPPENED QUICKLY AND SUBSIDED JUST AS QUICKLY.
Sep 17, 2020
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY 3 SECONDS BEFORE RESUMING NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MARK MILLER SUBARU (3535 STATE ST, SOUTH SALT LAKE, UT 84115) AND AN UNKNOWN DEALER IN AUSTIN, TEXAS, HOWEVER, NEITHER DEALER WERE ABLE TO PROVIDE A CONCLUSIVE DIAGNOSIS OF THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
May 19, 2020
+ 6 more complaints for this component
POWER TRAIN
10 complaints
With no warning. my 2018 Subaru Forrester had its transmission lock up on me in the pouring rain while I was traveling 60 miles an hour. I purchased the car new in 2018, had it regularly serviced and it only has 4700 miles on it. If I was not buckled in, I would have gone through the windshield. The car spun around, jumped the divider and moved into oncoming traffic. Luckily, the other cars were able to avoid me. My local Subaru dealership said they can take a look at my car in 40 days. Until then, the car is dead and still locked up.
Dec 02, 2024
Rear wheel bearings are needing to be replaced at 65,000 miles, car is less than 5 years old. No specific incident is connected to this premature failure.
Jan 25, 2023
The contact owns a 2018 Subaru Forester. The contact stated she was parking in a parking space when the vehicle accelerated at a very high speed without any warning causing the driver to crash into a building. When the vehicle came to a complete stop, the contact shifted the vehicle into reversed and the vehicle accelerated backward at very high-speed once again causing the contact to hit another building. The contact was the only person that was injured. The contact was uncertain if a police report was filed. The vehicle was towed to a collision center. The dealer and the manufacturer were not contacted. The failure mileage was 4,000.
Jun 30, 2022
The CVT transmission is begining to fail, the car has come near stalling several times and has a very rough/lurching shift while accelerating onto highways and merging. Subaru dealership says it does not qualify for a warranty replacement even though Subaru extended the warranty specifically for this problem.
Jul 30, 2021
FIRST, DRIVING ON THE HIGHWAY THE AIR CONDITIONER STOPPED WORKING. SECOND, THE VERY NEXT DAY, THE VEHICLE BEGAN TO MAKE NOISES (SQUEALING) WHEN DRIVING IT ANYWHERE. STREETS, TURNS, HILLS ETC. THEN IT BEGAN RACE AND IT FELT AS IF THE BACK TIRES WERE RACING TO CATCH UP TO THE FRONT TIRES. THERE WAS LURCHING FORWARD. SHUDDERING. NO DASHBOARD WARNING LIGHTS CAME ON. I CALLED THE DEALERSHIP, THEN TOOK IT TO THE DEALERSHIP. IT WAS SCARY TO DRIVE IT THERE. I FELT LIKE THE TRANSMISSION WAS GOING UP. THIRD, THE TAILGATE, ( IN OR OUT) RELEASE BUTTONS WERE NOT WORKING CONSISTENTLY (REPEAT COMPLAINT). I LEFT THE VEHICLE AT THE DEALERSHIP AND TELEPHONED SUBARU OF AMERICA. THIS 2018; I HAD OWNED FOR EXACTLY TWO MONTHS. I HAD ONLY DRIVEN THE CAR APPROX 1200 MILES TOTAL. MILEAGE 47,000. THE DEALER HAS REPAIRED THE AC AND CVT TRANSMISSION. THE AC IS A KNOWN PROBLEM AND IT WAS THE CONDENSER THAT WAS LEAKING AND NEEDED REPLACED. THE CVT IS ALSO A KNOWN PROBLEM. THE SERVICE TECH TEST DROVE THE VEHICLE AND ABLE TO DUPLICATE CONCERN. HE FOUND THE RPM INCREASED AND THE SQUEALING COULD BE HEARD. VEHICLE WOULD SHUDDER. WHEN HE REMOVED THE PAN HE FOUND METAL IN THE OIL. CONFIRMING THE CVT (TRANSMISSION) NEEDED REPLACED. REPAIRS WERE MADE UNDER THE EXTENDED WARRANTY. GIVEN THE INFORMATION FOUND ON THE WEB REGARDING THESE PROBLEMS IT WAS IMPORTANT TO REPORT THAT THESE PROBLEMS CONTINUE. SAFETY IS CONCERN.
Oct 26, 2020
+ 5 more complaints for this component
STEERING
7 complaints
1. The car's steering could be malfunctioning . The car is available for inspection upon request. 2. The steering wheel occasionally and without warning suddenly FEELS loose and "disconnected" from its ability to steer the car -- until I turn the steering wheel about a quarter to a half an inch and the steering FEELS normal again. I worry the issue (which so far has not interfered with steering the car) may worsen and possibly become hazardous. 3. I took the car to my regular licensed mechanic who did not experience the issue when he drove it. Nevertheless, the issue reported here exists as my wife and I have each experienced it. 4. The steering has not been inspected by Subaru, the police, insurance reps or others, other than my regular mechanic who has found no issues with the steering. 5. There were no warning lamps or messages prior to the issue first occurring except for the replacement of a tie rod by my regular mechanic, which may be coincidental. 6. This issue has existed since at least last February with no worsening of the condition. My regular mechanic has assured me there is no danger as he has checked the mechanical aspects of the steering (linkages, tie rods, etc.).
Aug 28, 2025
When the vehicle is driven 60 MPH or greater, the front end/steering starts to vibrate and rattle.
Apr 11, 2023
The contact owns a 2018 Subaru Forester. The contact stated that after shifting to drive, the steering wheel suddenly became very difficult the turn in either direction. The contact stated that the power steering fault message was displayed. After turning off and restarting the vehicle, the vehicle operated as needed. The cause of the failure was not yet determined. A service appointment was scheduled with the local dealer. The manufacturer was not notified of the failure. The failure mileage was 51,000.
Feb 06, 2023
THE STEERING LOCKS UP ON THIS VEHICLE AND WILL NOT ALLOW ME TO TURN IT BUT GIVE ME A STEERING WHEEL EMBLEM WITH THE! AND IT DOESN'T WEATHER IS HOT OR COLD SOMETIMES I HAVE TO TURN IT ON AND OFF SIX OR SEVEN TIMES BEFORE IT WILL UNFREEZE
Dec 04, 2019
THIS CAR HAS A MANUAL TRANSMISSION AND ONLY HAS BEEN DRIVEN 3,370 MILES. EVERY SO OFTEN AFTER STARTUP, WHILE BEGINNING TO MOVE FORWARD, THE STEERING BECOMES EXTREMELY DIFFICULT. THIS EFFECT LASTS, PERHAPS, FOR UP TO 5 SECONDS OR SO.
Jul 30, 2019
+ 2 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
7 complaints
I’ve experienced recurrent failures with my Subaru’s AC system, and it’s become more than just an inconvenience—it’s a real safety concern. In hot weather, the cabin can become unbearably warm, making it difficult to concentrate and increasing the risk of fatigue or even heat-related illness, especially for passengers who are older, very young, or have medical conditions. What’s even more frustrating is the poor quality of the system and Subaru’s lack of communication about what appears to be a known defect. Despite numerous complaints from other owners and repeated service visits, there’s been no clear explanation or long-term fix offered. The situation is not only uncomfortable—it’s unsafe, and the lack of transparency and accountability from Subaru has been incredibly disappointing.
Apr 11, 2025
I bought the car certified used from a Grand Prix Subaru in Hicksville, NY. They did not mention this issue. I’ve had the car for 2 years, drive it 1-2x a week, have it serviced regularly, etc. all of a sudden in the past week it’s needed a jump 2x, maybe a few days apart. My lights are on auto, always, & shut off when the car turns off after a few seconds. My interior lights are all set to off, after the first jump. Doors & cargo door are all closed well. Battery has been tested & they say it’s not bad & doesn’t need replacing. So what is draining the battery then? When the battery is dead, it’s completely dead. No turnover at all & the cargo door won’t open until it’s running & charged enough again. I’m shocked the cargo door can’t open without the battery!
Aug 18, 2024
Environmental and safety issue. The AC System has failed three times now. SUBARU dealer checked the system for leaks at in November 2021 (mileage about 22,000 miles) and could not locate any leak but added freon. AC System stopped working again in August 2022 at 24,000 miles. Mechanic checked system, found a loose connector and tightened it, then recharged Freon in system. After 4 days, system again is not cooling the car. Compressor and blower work but no cold air and return line from compressor is not cool. This problem is widespread across Subaru Forrester models 2017 & 2018. Checking for leaks and adding freon costs $200. Most likely a repair of the system will cost at around $1,500 - 3,000. For a less than 4-year-old, very well-maintained, garaged and little driven car, components should not be failing. Having no working AC is a safety hazard to be in while driving in 100+ degree weather and also the windshield will fog over because moisture is not being taken out of the air now. Environmental issue due to loss of Freon to atmosphere.
Aug 23, 2022
The radio/touch screen unit has lost its contrast. In bright sunlight I can see an underlying circuit pattern on the screen that makes it hard or sometimes impossible to see the back up camera. Instead of seeing the image from the backup camera all I see are lines. I can no longer rely on the camera for safety support.
Apr 08, 2022
This is the latest time in a series of incidents where the SUV would not start due to a problem with the main battery. New batteries drain very quickly after a series of electrical problems. So far, we have noticed keyless entry FOB says battery in the FOB is low and stops connecting (but then connects if we remove the key from it without us holding it to the button that turns the car on and off), we replace this battery but continue to have the same issues, front passenger side window is not able to be rolled down or up from driver side, as the battery continues to drain, gas gauges stop correctly registering amount of gas in the car, different warning lights light up on control panel without any sense of rhyme or reason, and overhead lighting gets dim. For a few weeks, the SUV blames the problems on the battery in the key FOB being low, even though it was replaced on December 15, 2021. When replacing the FOB battery did not work, we learned it was the actual main SUV battery that had been drained. It is now March 19, 2022, and we are having the same issues despite having only a moderate amount of miles put on the SUV and only 3 months of time passing since we purchased and installed a brand new car battery. We will have to spend money on batteries again.
Mar 19, 2022
+ 2 more complaints for this component
SUSPENSION
6 complaints
I was driving on the interstate when car started vibrating and making a terrible sound. Dealership advised both front lower control arm bushings were worn and had play. Had them replaced but because they are rubber technician advised this will most likely happen again. My car has only 46k. I bought it new in 2017.
Nov 09, 2025
Lower control arm bushing initial stages of premature failure. Issue is a known common defect. No safety incident yet, but potential for steering and control issues while driving. Bushing crack was discovered during brake inspection at 45k miles.
Apr 25, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? Lower control arm bushings are worn out. How was your safety or the safety of others put at risk? The vehicle starts to wobble and vibrate violently when driving above 70 mph, creating potential safety hazard at such a velocity. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem is confirmed by the technician at the Subaru dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by the technician at the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? They first started to appear a week prior to repair when driving on the highway.
Sep 13, 2023
1. Lower control arm failed, February 2022. Part is not available for inspection, repair shop disposed of it. 2. The car vibrated at highway speed, steering was compromised as steering wheel was shaking. 3. Yes, shop confirmed part had failed. 4. No manufacturer representatives have inspected the part or vehicle. 5. No car built-in diagnostic measures were triggered, no indication of a failed component. 6. Car is starting to show similar behavior now, roughly one year later, vibration at highway speeds, especially when turning and on road curves.
May 17, 2023
Needed to replace a wheel bearing and a front control arm bearing at 18k miles. Have seen multiple reports of the control arm bearings going bad prematurely on these vehicles and it seems this could be a serious safety concern. There should probably be a recall for the front control arms on this year/make/model.
Jan 10, 2023
+ 1 more complaint for this component
STRUCTURE
6 complaints
Doors are rusting in areas where seam sealer was improperly applied. Water collects in these areas and rust is evident and perforating the metal, separating the inner and outer shell of the door. Dealership took the vehicle in for warranty and stated Subaru would not cover the defect until the rust had entirely perforated its way through the metal, leaving a hole.
May 19, 2023
I was traveling on the highway when I heard a clunk and noticed that my hood had released and was bouncing against the hood safety release. I had not touched the hood release lever, and the hood was fully closed prior to coming unlatched. I have not had any prior accidents or work performed on the vehicle that might have affected the release mechanism. Had the safety release not caught the hood when it was unlatched, the hood would have blown open and obstructed my visibility, potentially causing an accident. This has happened twice before, but initially I assumed I must have hit the release inadvertently. I am certain that I was not touching the release lever this time. I will be having the mechanism inspected at my next service.
Feb 09, 2023
The windshield cracked itself.
Jul 07, 2022
WINDSHIELD CRACKED UNEXPECTEDLY WHILE GOING 35 MPH ON A SURFACE ROAD.
Dec 14, 2020
SPONTANEOUS CRACK IN WINDSHIELD
Mar 13, 2020
+ 1 more complaint for this component
FUEL/PROPULSION SYSTEM
5 complaints
Fuel Pump. Stalled in intersection in middle lane at expressway entrance. Car stalled 3 x before I could move out of intersection to safety. Kept pressing gas peddle but car would not move then sputtered going a few feet before stopping again. 3x Cars were going thru light and around me at 45 mph. Honking, swerving into other lane, barely avoiding hitting my car as well as other cars.
May 19, 2025
2018 Subaru Forester stalling in intersection Prior there was an occasional delay in starting. After light changed I was starting to move down a hill toward expressway entrance at about 25 mph. I was in the middle lane and all cars were coming behind me at 50mph. I just entered the intersection when my car just stopped. It would not move. I was trying the gas pedal but car did not move. Suddenly it began jerky movements, moved a few feet, sputtering and stopped again. Now I’m in the middle of the intersection. I looked in my rear view mirror and saw cars speeding down hill, honking as they went around me. The car repeated jerky movements, moved a few feet and stopped again. I was still in the intersection and light was about to change. It finally repeated the jerky movements, etc until it stopped a third time. Fortunately I was out of the intersection and along the roadside. I reflected on what had just happened a few minutes. Then I made my way back home 35 minutes slowly driving on back roads allowing cars to pass just in case it would happen again. Dealer told me there was extended warranty on fuel pump but he could not repair as he could not duplicate stalling. How many times do I have to stall in City trafficI or expressway before my fuel pump will be replaced? I had a kidney transplant that saved my life. I will not let a safety recalled fuel pump put me in danger again.
Apr 02, 2025
The initial incident happened when I was accelerating uphill. When I pressed the gas pedal to accelerate, the car began jerking and sputtering. I released the gas pedal and let the car coast, as I was heading toward a stop sign. After I stopped and then accelerated the second time, the engine seemed to smooth out. Nothing further happened until about 1 week later. The second incident, I was 35 minutes into an hour-long drive. I was going around 45-55mph when the same issue happened suddenly: I pressed the gas pedal and the car started shaking and sputtering. If I released the gas pedal, the car was fine. All check engine lights came on and were flashing. I lowered my speed into the 30s, and the issue continued to happen, regardless of what speed I was driving at. If I was accelerating, the car was shaking a lot. At stop signs, the lights would turn off, but pop on as soon as I began driving again. I was able to make it to my destination and when I parked the car, it was shaking a lot while idling. It felt like the engine was about to die or shut off. It was late so I turned the vehicle off and left it parked for the night. The next morning, when I started the car, it was continuing to shake/sputter during idle and I drove it briefly to see how it ran. It continued to shake when pressing the gas pedal, however, the check engine lights were not on. Since I had to drive back home, I decided to take it slow and began the two-hour drive back. The engine again seemed like it wanted to die as I let the car warm up, but it did not shut off. Initially when driving, the car continued to have the same problem - shaking whenever I pressed the gas pedal, no matter the speed. The check engine panel lights did not come on, however, and after driving for about 20 minutes, the issue cleared up. I've only driven it as needed since then and it is currently running ok, but, given the numerous fuel pump recalls I'm concerned there is a defect with this model.
Oct 15, 2024
At around 35,400 miles on the odometer, the vehicle first started backfiring as I was driving. I began an uphill climb through low mountains and the check engine light began flashing, the "emissions control systems" warning light came on the screen, the engine began seriously sputtering and lost a lot of its power, all occurring at the same time. Luckily I have a standard transmission and was able to downshift through gears to regain some power and was able to drive 10 miles, seriously sputtering the whole time, to a safe location. I turned off the engine and it wouldn't start back up again, therefore, I had to have it towed home. The next day I had it towed to a Subaru dealer. It took them 5-6 days to diagnose the cause and fix. I was told it was a VERY rare occurrence; it was pinpointed to the fuel injector and coil, they went bad in cylinder #1. The parts were replaced with new ones and a new spark plug was installed as well. ALL codes are gone and the problem was completely fixed. Thankfully, the service was covered by manufacturer's warranty of 5yrs/60,000 miles power train. For being such a fairly new engine, this problem should not of occurred. A defective fuel injector. However, I can understand that there can always be some sort of flukes. As of this writing, I have not gone to the dealership to pick up the vehicle.
Dec 13, 2021
STRONG FUEL ODOR IS DETECTED IN GARAGE AFTER PARKING AS WELL AS WITHIN THE CABIN WHILE DRIVING. BELIEVE FUEL IS ENTERING OIL FROM UNDETERMINED LOCATION AS ODOR IS ESPECIALLY PRONOUNCED AROUND DIP STICK. IF OIL IS CHANGED THE ISSUE DISSIPATES BUT RETURNS WITHIN 1000 MILES. THERE ARE PLENTY OF ONLINE REPORTS FROM OTHER 2015 - 2018 FORRESTER XT (TURBO) OWNERS REPORTING THE SAME ISSUE AND IN MOST CASES THEIR DEALER IS UNABLE TO DETERMINE AN ISSUE OR PROVIDE A SOLUTION. IN ONE REPORT, HOWEVER, THE OWNER INDICATED THEIR DEALER FINALLY RESOLVED THEIR ISSUE BY REPLACING A FAULTY INJECTOR SEAL.
Mar 08, 2020
ELECTRICAL SYSTEM,AIR BAGS,SEATS
4 complaints
My 2018 Subaru Forester has a faulty passenger air bag sensor, which has been diagnosed by my local Subaru dealer, with a repair cost of $1,500+ for labor and parts. It has intermittently turned on and off again, but after getting a separate issue fixed by my dealer, they diagnosed this problem, and every time the car is turned on, the warning light is constantly displayed, and the passenger seat airbag light shows "OFF" even when someone is in the passenger seat. Upon research, this is a known and common issue with other Subaru Foresters with heated seats in the same model year (my Forester does have heated seats), but my VIN is not included in the Subaru recall for this specific repair. This greatly puts the passenger in my car at risk, as the sensor does not recognize that a person is in the seat while they are riding, and if we were to be in an accident, their airbag would not deploy. I am frustrated that this is a known, common safety issue that affects my model and year of car, but my VIN is not included on the recall list. I would expect that my car should also be included in the recall and fixed by the dealer at their expense as it is clearly documented many times on other 2018 Subaru Foresters.
Aug 09, 2024
I'm unsure why this 2018 Forester wasn't one of the many manufactured that year recalled for an intermittent passenger seat air bag sensor malfunction since the focus of that recall remains the problem with this particular Forester: it has heated seats and displays an intermittent on/off passenger seat air bag light while a passenger is seated in that seat. The malfunction has been occurring for the past several years, however, our attempts to document and diagnose it have occurred much more recently. We took it to a dealership on 5/9/23; despite keeping it overnight and making numerous attempts to duplicate the problem (at a cost to us of $142) they were unable to do so. However, on 6/27/23, as I drove my wife a distance of approximately 150 miles and she sat in the front passenger seat, the airbag light displayed “off” almost the entire trip. Also, she and our son traveled about 400 miles between 16-19 June; he drove, she sat “front right”. During that trip the sensor light showed intermittently on and off and my wife was able to take time and date stamped photos of the sensor light from her point of view in the passenger seat; both when it was on and when it was off. I reported "all of the above" to the dealership and received a reply referring me to the "apparent" minimum weight limit needed for a passenger to trigger the sensor (100 lbs; I've seen 75), together with the explanation that "electronics" could interfere with operation of that sensor. Although my wife at times weighs just under 100 lbs, that weight limit doesn't explain why the sensor light is INTERMITTENTLY on and off on the same trip. At the very least, since she's now always concerned about failure of the airbag to inflate in the event of an accident, a recall/replacement/addition to the previously issued recall applicable to the exact same malfunction should be required. Based on dealership response, it will take an order from you before any additional repairs/replacements are made.
Jul 21, 2023
My 2018 Subaru Forester should be included in a recall and subaru is denying that this recall exists. My SRS air bag light is on. The dealership wants to charge $1216.73 to replace the passenger side seat occupant detection sensor mat Information from https://www.nhtsa.gov/vehicle/2018/SUBARU/FORESTER/SUV/AWD#recalls October 3, 2019 NHTSA CAMPAIGN NUMBER: 19V701000 Occupant Detection System May Deactivate Airbag If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash. NHTSA Campaign Number: 19V701000 Manufacturer Subaru of America, Inc. Components AIR BAGS Potential Number of Units Affected 366,282 Summary Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen. Remedy Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.
Jun 05, 2023
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Oct 17, 2019
UNKNOWN OR OTHER,VISIBILITY/WIPER
4 complaints
WHILE LEAVING FOR WORK THIS MORNING, I NOTICED A CRACK ON MY WINDSHIELD ON THE LOWER PASSENGER SIDE, RIGHT ABOVE THE FRONT SPEAKER. IT APPEARS THE CRACK IS ONLY ON THE INSIDE AND IS NOT CAUSED BY ANY OUTSIDE DAMAGE OR FORCE.
Apr 12, 2021
THE WINDSHIELD CRACKED AS I WAS DRIVING DOWN A STREET. NOTHING HIT IT. THERE WERE NO OTHER CARS NEAR ME. THE CRACK STARTED AT THE OUTER EDGE OF THE WINDSHIELD.
Aug 15, 2020
WINDSHIELD HAS EASILY CRACKED MULTIPLE TIMES AND IS VERY EXPENSIVE TO FIX. *TR
May 28, 2020
I WOKE UP ONE MORNING TO FIND A CRACK IN MY WINDSHIELD IN THE BOTTOM RIGHT (PASSENGER SIDE). I PARK MY CAR IN OUR DRIVEWAY, NOT IN THE STREET. I RARELY EVEN DRIVE ON THE HIGHWAY AS I WORK A HALF MILE FROM MY HOUSE.
Oct 28, 2019
STEERING,SUSPENSION
3 complaints
- Steering and suspension were affected. The car is available for inspection upon request. - My safety and the safety of others were affected by the fact that the car was shaking rather intensely while driving at highway speeds. I was worried a steering failure could occur. - My licensed mechanic diagnosed the problem as a right front lower control arm assembly problem with torn bushing. (Please see attached.) He replaced the assembly. Shortly thereafter, the steering wheel would feel occasionally loose and move on its own. The mechanic then did an alignment which did not help. The steering issue that came about after the control arm assembly was replaced is the subject of a complaint I filed with you yesterday: 11683647 - The problem being reported here has not been inspected by the manufacturer, police, insurance representative or others. - There were no warning lamps, messages or other symptoms of the problem prior to the failure. - Interestingly, the failure of the control arm assembly occurred at 51012 miles, right after the warranty ran out. My wife and I are seniors and we drive with care. Under the circumstances, this component of the car should have lasted much longer than it did. Now we worry the left side assembly may fail, especially since we have a loose steering problem that I reported yesterday.
Sep 02, 2025
I would like to bring your attention to an issue I recently had experienced concerning my 2018 Subaru Forester that I had purchased new in June of 2018, and to date has only 48,518 miles. A steering rattle sound/vibration had developed while driving at normal speeds on paved roadways. I made an appointment with my local Subaru dealer to have the condition checked out. After a test drive and inspection by the technician, it was determined that both front transverse bushings needed to be replaced, and a wheel alignment performed following the repair. I have done some research and discovered that Subaru had changed the inferior material of the cushion portion of the front transverse bushing due to premature failure of the component (Reference: Subaru TSB 05-63-18R). It is negligent for Subaru not to inform the consumers knowing that a potential safety issue existed in the steering system of the vehicle. I believe the Subaru corporation should have initiated a recall of the effected vehicles and replace the defective components, at no cost to the consumer, in order to restore the safety and drivability of the vehicle.
Jul 19, 2025
My 2018 Subaru Forester front low control arms and wheel bearing were damaged after about 24000 miles of driving in 5 years. I got it second hand in 2020 and it had only about 14000 miles. I had them replaced due to safety concern.
Dec 28, 2022
WHEELS
3 complaints
Wheel studs are of inferior quality, which leads to galling. Replacement of a wheel results in snapped studs. I have replaced three so far on two occasions within a week. Swapping to a spare in an emergency with broken studs will leads to accidents. As of now, I will need to drive with one broken stud to get it fixed. This is a known issue, the lugs were not over-torqued. The softness of the threads results in galling such that the threads tear out and fuse to the lug nut. How they have not issued recall/replacement/upgrades is astounding.
Jul 06, 2025
The contact owns a 2018 Subaru Forester. The contact stated while driving approximately 55 MPH, there was an abnormal sound coming from the rear wheels. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the wheel bearings replaced. The vehicle was repaired. The manufacturer was informed of the failure and informed the contact that the parts would be replaced free of charge. The failure mileage was approximately 77,409.
Dec 10, 2021
THE TIRE PRESSURE SENSOR CAME ON AND EVEN AFTER THE TIRES WERE CHECKED AND CORRECT AIR WAS PUT IN THE SENSOR WOULD NOT GO OFF. WE TOOK IT TO THE DEALER AND THEY SAID IT WOULD COST $170.00 TO REPLACE ONE OF THE TIRE PRESSURE SENSORS THEY SAID WERE FAULTY. NEITHER MY WARRANTY OR EXTENDED WARRANTY WOULD COVER IT. MY HUSBAND THEN PURCHASED A TIRE PRESSURE SENSOR AND TOOK IT TO A LOCAL MECHANIC SHOP FOR THEM TO REPLACE IT, WHICH HAVE COST A TOTAL OF $40.00. THE MECHANIC PUT IT ON THEIR COMPUTERS AND COULDN'T IDENTIFY A BAD SENSOR, BUT SOMETHING SHOWING WRONG IN ONE OF THE COMPUTERS READING THE SENSOR. WE ARE GOING TO HAVE TO TAKE IT BACK TO THE DEALER AND TRY TO GET THIS RECTIFIED. IF IT IS A COMPUTER THEN I FEEL IT IS A SAFETY ISSUE SINCE WE CAN NOT GET AN ACCURATE READING AND THE TIRE PRESSURE LIGHT IS STAYING LIT UP ON THE DASHBOARD.
Apr 26, 2021
AIR BAGS,SEAT BELTS,SEATS
3 complaints
THE ODS is not properly determining the status of the right front seat occupant. The airbag warning light is illuminated, and the front passenger airbag is deactivated even with a person sitting in the passenger seat. The ODS is also unable to determine if someone is in the seat and triggers the seatbelt alert when anything (even a purse) is on the seat. This exact issue was part of a Subaru recall WUM-98R, for 2015-2018 Subaru Foresters produced between January 20, 2015 – August 01, 2017. Subaru is claiming my vehicle doesn't qualify as it was not part of the recall even though I having the same issues as the recall and I own a 2018 Subaru Forester. Furthermore, as listed in the recall if a vehicle is part of the recall and is brought in for inspection "The part identification label affixed to the yellow sensor mat wiring harness is the focus of this inspection. If the date code is 18074 or BEFORE AND has the supplier code 6578 (RED box in photo) on it, the harness is NG must be replaced. Proceed to Harness Replacement Procedure as outlined below." The date code on my label is before 18074 and the supplier code is 6578. I am asking for your assistance in holding Subaru accountable to add my vehicle to the recall.
Mar 19, 2025
The sensor in the seat has been intermittently working for years and finally quit. It costs close to $2000 to fix and there is no way to switch the air bag to stay on. It seems this is an issue with other 2018 Subaru foresters and for some reason the recall did not apply to my VIN.
Oct 02, 2024
The contact's mother owns a 2018 Subaru Forester. The contact stated that the front passenger's side seat belt warning light failed to illuminate and alert the passenger to fasten the seat belt. The air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat and sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and confirmed that a credit towards the repair would be provided. The failure mileage was approximately 23,000.
Mar 23, 2023
AIR BAGS,SEAT BELTS
3 complaints
Not sure why my car is not being recalled for occupant detection harness. Subaru telling me it’s the vin number, that’s not the problem it’s I have a defective harness according to Subaru product bulletin wud-98r harness with date prior to 18074 is defective and needs to be replaced free of charge. My harness has a date of 17293. My car has all the criteria of the recall. This started back in April 2020 with warning light on and off same with airbag indicator. Now the warning light is on constantly and airbag is off constantly
Mar 28, 2024
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE AIR BAG SYSTEM WAS DEACTIVATED. THE SEAT BELT ALERT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO SUBARU OF KENNESAW (905 ERNEST W BARRETT PKWY NW, KENNESAW, GA 30144) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LATER DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS A WIRING HARNESS CONNECTION FAILURE, BRAKE PEDAL SENSOR AND THAT THE SEAT BOTTOM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT SHE FELT UNSAFE OPERATING THE VEHICLE AND REQUESTED THAT THE MANUFACTURER BUY BACK THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.
Apr 12, 2021
FRONT PASSENGER SEAT AIRBAG SENSOR BEGAN NOT RECOGNIZING PASSENGERS SITTING IN THE SEAT SHORTLY AFTER PURCHASING MY BRAND NEW 2018 SUBARU FORESTER. THIS STARTED OCCURING WHILE DRIVING, TURNING OFF AND ON. AFTER A WHILE, IT COMPLETELY STOPPED RECOGNIZING ANY PERSON SITTING IN THE SEAT EVEN AFTER ONLY JUST TURNING THE CAR ON. THE DEALERSHIP REPLACED IT SINCE IT WAS IN THE WARRANTY PERIOD BUT BLAMED US FOR IT MALFUNCTIONING SAYING THAT WE MUST HAVE GOTTEN THE SEAT WET, CAUSING THE SENSOR TO FAIL. WE TOLD THEM THAT WE HADN'T EVER GOTTEN THE SEAT WET. ONE YEAR AND 3 MONTHS AFTER WE'D GOTTEN OUR FORESTER BACK FROM THE DEALERSHIP AFTER THE AIRBAG SENSOR REPAIR, A PASSENGER THAT SAT IN THE SEAT BROUGHT TO OUR ATTENTION THE FACT THAT THE PART OF THE SEATBELT THAT SITS TO THE LEFT OF THE FRONT PASSENGER SEAT WAS LOOSE. WE TOOK IT TO THE SAME DEALERSHIP AGAIN AND THEY TOLD US THAT THE TECHNICIAN HAD REINSTALLED THE SEAT BELT INCORRECTLY AFTER THE AIRBAG SENSOR REPAIR AND THAT IT WAS MISSING A PART AND THAT'S WHY IT WAS LOOSE AND NOT ANCHORED PROPERLY. THEY WERE ORDERING THE PART AND IT WOULD ARRIVE WITHIN A WEEK. WHEN WE RETURNED A WEEK LATER THEY INFORMED US THAT THEY ORDERED THE WRONG PART AND NOW WE'D HAVE TO WAIT ANOTHER WEEK FOR THE SEAT BELT TO BE ANCHORED PROPERLY. STILL WAITING FOR THE CORRECT PART TO ARRIVE FOR THE SEAT BELT TO BE ANCHORED PROPERLY.
Aug 14, 2019
SUSPENSION,POWER TRAIN
2 complaints
The lower right control arm bushings failed on the vehicle and the transmission is leaking. The vehicle has been owned by only two individuals, and was purchased by me in 2021 as a certified pre-owned vehicle from a local dealer. In three years we have put about 12,000 miles total on the vehicle (average of 4000 miles each year for three years), and the vehicle is solely driven locally on surface streets. This appears to be a known issue as noted by Subaru owners expressing frustration in public forum about premature failure of the control arm bushings.
Dec 11, 2024
WHEN ON AN INCLINE, AND OR ENTERING A HIGHWAY WHILE ACCELERATING THE CAR WILL GO INTO THE HILL DECENT MODE. EVERY LIGHT ON THE DASH WILL LIGHT UP! I AM FORCED TO PULL OVER BECAUSE THE ENGINE IS NOW SCREAMING!!! I THEN NEED TO TURN THE CAR OFF AND ON TWO TIMES IN ORDER TO BE ABLE TO DRIVE IT. NOW HALF THE LIGHTS ARE STILL ON. BUT THE CAR IS RUNNING NORMALLY. IT WILL TAKE TO MORE TIMES TURNING OFF THE ENGINE BEFORE ALL THE LIGHTS GO OFF. THE DEALER CLAIMED I WAS DRIVING TWO FOOTED. LEFT FOOT ON BRAKE AND RIGHT ON GAS. NOT TRUE I DO NOT DRIVE LIKE THAT. YOU CAN VERIFY THIS BEHAVIOR WITH STARLINK WHICH I HAD THE FIRST YEAR. STAMFORD SUBARU HAS HAD THE CAR A WEEK NOW AND I HAVE HEARD NOTHING! THE SECOND ISSUE IS THE FRONT END. WHEN GOING OVER A BUMP OR TURNING INTO A DRIVEWAY THERE IS A LOUD CLUNK. TO ME IT SOUNDS LIKE BALL JOINTS. STAMFORD SUBARU HAS TOLD ME IT IS THE ALL WHEEL DRIVE SYSTEM LIFTING ONE WHEEL OFF THE GROUND, THAT'S BULL. I'M DOING FIVE MILES AN HOUR. BOTH ISSUES HAVE BEEN GOING ON FOR OVER A YEAR. I DO NOT FEEL SAFE IN MY SUBARU. STAMFORD SUBARU HAS GIVEN ME AN IMPRESA AS A LONER AND I AM LOVING IT. I HAVE PUT SIX HUNDRED MILES ON IT AND NO PROBLEMS. PLEASE GET IN THEIR BUTTS TO FIX OR REPLACE MY FORESTER!!! THANK YOU IN ADVANCE... PS, THE COMPUTER CODE SAID INCORRECT GEAR RATIO FOR THE TRANSMISSION PROBLEM. IN ADDITION THIS HAS HAPPENED FIVE TIMES IN A YEAR AND FOUR MONTHS. VERY SCARY!!!
Apr 09, 2019
ELECTRICAL SYSTEM,LANE DEPARTURE
2 complaints
Blind Spot Detection goes on an off. Safety is impacted by the system going on and off. Took care to Subaru dealership
Nov 29, 2024
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
May 15, 2021
SERVICE BRAKES,ENGINE
2 complaints
After starting the car for the first time of the day, letting it warm for a minute or two, I started driving and when I went to stop at a stop sign about three blocks from my starting point I pressed the brake. The engine started to rev immediately so I had to stomp the brake to the floor and push the gear selector to the neutral position to avoid hitting a pedestrian and the dog she was walking. She was within 10 feet of the front of my car when I finally stopped. I have not taken it to a dealer yet since I am sure they will not be able to replicate the intermittent problem. There were no warnings of any kind that this was about to happen. I did note though, that the cold engine temperature indicator light on the dashboard was still illuminated.
Oct 25, 2024
VEHICLE UNEXPECTEDLY ACCELERATED UPON STEPPING ON THE BRAKE, WHILE STOPPING AT A STOP SIGH.
Jan 16, 2021
FORWARD COLLISION AVOIDANCE
2 complaints
After ice storm and after car was cleaned of any ice, The emergency braking appeared to be confused by the ice on the road. I decided to not go forward once I was on the street as it seemed to slick and tried to back up to my house to get into my driveway which is on a slope. In reverse, the brakes kept slamming on after a foot or two and I would lose momentum and slide forward. I ended up having to drive forward around the block forward to get back to my house. The eyesight system seems to get confused very easily when there are icy reflections or snow on the road.
Mar 21, 2024
SUNDAY APRIL8 2018, THE 'EYESIGHT' WHICH IS A SAFETY DEVICE WAS POSSIBLY TURNED OFF REMOTELY, THUS RENDERING THIS SAFETY DEVICE INOPERABLE AND COULD CAUSE THE VEHICLE TO GET INTO AN ACCIDENT WITHOUT ANY WARNING, THE SAFETY DEVICE WARNS YOU IF YOU CROSS OVER THE CENTER OR SHOULDER TRAFFIC LINE. THIS IS THE SECOND TIME IT HAPPENED AND WAS REPORTED TO FCC, SUBARU AND THEIR DEALERSHIP. I HAVE AN IDEA WHO'S BEHIND THIS DANGEROUS MANIPULATION BUT I DON'T HAVE THE TALENT OR RESOURCE TO PROVE IT.
Apr 15, 2018
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
2 complaints
Twice in the last 4 months, after turning into a parking place and accelerating gently to pull forward into the space, the car surged forward much more than it should have given my light acceleration. The first time this happened I slammed into a split rail fence which broke, damaging the vehicle. The fence parts went over a restraining wall and damaged a house. I was able to stop the car but it came very close to going over the 6 foot restraining wall, which might very well have killed me. It happened again today in a different location but similar circumstance and no damage was done because I was able to stop before it hit the house. The car surged on its own. I had the damage to the car fixed, but the problem has not been confirmed by a service center. The damage was inspected by my insurance company and repaired by an auto body shop. My insurance rates will be increased because of the incident. There were no warning lights, messages or other symptoms prior to the episodes.
Dec 04, 2023
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Jun 14, 2021
STEERING,UNKNOWN OR OTHER
2 complaints
While driving steering wheel freezes and driver is not able to control steering.Engine quits .
Sep 22, 2023
VEHICLE HAS 50K MILES. WINDOW MOTOR ON DRIVER WINDOW REPLACED TWICE. KEEPS FAILING. ALSO UNEVEN TREAD WEAR ON BRAND NEW TIRES INDICATING SOMETHING WRONG WITH VEHICLE.
Mar 20, 2021
SUSPENSION,UNKNOWN OR OTHER
2 complaints
Control arms failed within 55,000 miles, shaking and dangerous conditions for a vehicle less than 5 years of age. Leaking air condition and numerous electrical issues started ironically just after the standard 35,000 bumper to bumper warranty extended. Now my car smells like coolant and worried it’s going to overheat. All my tire sensor pressure gages burn out before 50,00 0 miles and needed replacing. Violent shaking of suspension at highway speeds and not one safety alarm goes off.
Jul 18, 2023
FRONT WHEEL DRIVE BARRING'S LT SIDE, WORN OUT UNDER 19,000 MILES, REAR GATE LIFT MOTOR REPLACED TWICE-IN MOTION! LT BACK INTERIOR FRAME POPPING OUT!
Feb 16, 2021
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
2 complaints
I was the first car stopped at a red light of an intersection coming off the freeway, in far right lane. When the light turned green, as I released my foot off the brake and not even stepping on the gas the RPM surged with full force accelerating without my foot on the gas. I stepped on the brake but it would not engage - it locked. The steering wheel locked and only had minimal movement, as much movement as you would get in a parked position. There was no way to stop the car. Given the lane position and obstructions ahead (freeway on ramp), the car ran over a median and scraped along side the curb and on top to damage the front passenger wheel enough for it to pop. Only when the wheel broke did the car’s brake re-engage and I was able to put it into park. The vehicle has not yet been inspected and is available in my driveway for inspection. There was no warning or indicators leading up to this. In fact, the vehicle had just been inspected for an oil change at the dealership three weeks prior. This accident would have caused a fatality, mine, if not many others if there had been cars ahead of me or cars had been in the intersection or if the wheel did not break in time before merging with the freeway traffic. I am fearful to drive this car again. There were absolutely NO indicators leading up to this or right before it happened. The car simply took over and there was no control of it.
Jan 27, 2023
AS IT STANDS IN P (PARK) IT HAS A REALLY HIGH IDLE EVEN IN NEUTRAL AS IF IT WANTS TO GO. THEN IN DRIVE IT WILL LURCH REALLY FAST. OR I HAVE MY FOOT ON THE BREAK AND IT STARTS TO REV HIGH THEN AFTER 3-5SEC OF SEEING REV CYCLE IN THE 2000-3000S IT CALMS DOWN. I ALMOST REAR-ENDED A CAR YESTERDAY. IF YOU SLIGHTLY PULL OFF THE BRAKE THE CAR WILL WANT TO JOLT FORWARD. WHEN IT REVS HIGH AND I TAKE MY FOOT OFF THE BRAKE IT JOLTS FORWARD THEN SLOWS AS IF IT RECOGNIZES I NEVER HAD MY FOOT ON THE ACCELERATOR. IN ALL OF THESE TIMES I NEVER HAD MY FOOT ON THE GAS PEDAL. I DON'T HAVE PICTURES BECAUSE OBVIOUSLY IT'S SCARY AND I'D RATHER FOCUS ON THE DRIVING THEN MY CAR ACTING STRANGE. BUT I REALISED THAT WHEN THIS WAS HAPPENING MORE AND MORE FREQUENTLY MY BRAKES COMPLETELY WORE OUT. I WENT FROM A 7/10 TO A 1/10 IN BETWEEN A 3000 MILE SERVICE! IT ALL BECAME MORE APPARENT AFTER THE 30,000 MILE MARK
Oct 07, 2020
VEHICLE SPEED CONTROL,ENGINE
2 complaints
Sudden unexplained acceleration incident. Car accelerated without input from driver and rear-ended a parked vehicle in front of the vehicle Eyesight system did not engage to warn or prevent impact with rear end of car in front. The vehicle was travelling at low speed and suddenly accelerated. This is dangerous because it does not provide enough time to prevent from hitting an object in front of the vehicle like a car or person. The problem has not been reproduced by by the manufacturer who sent a technician who inspected the vehicle and could not find any saved info in the event data recorder or saved diagnostics codes. Complaints were filed with the dealership before the incident that the eyesight system did not appear to be functioning correctly. The first time this has happened was 6/02/2021 in the afternoon on a clear day on a clear pathway without any obstructions. The second time this happened was 9/06/2021. The second incident the vehicle accelerated while travelling at low speed with the eyesight system briefly warning tone beeping. The brakes were applied quickly and the car seemed almost to stall. The engine made a noise as the stalling conditions ended and the car went back to normal. Subaru filed a service report SR# 1-70302162357. State Farm opened a claim 3620R756C.
Sep 06, 2021
Sudden unexplained acceleration incident. Car accelerated without input from driver and rear-ended a parked vehicle in front of the vehicle Eyesight system did not engage to warn or prevent impact with rear end of car in front. The vehicle was travelling at low speed and suddenly accelerated. This is dangerous because it does not provide enough time to prevent from hitting an object in front of the vehicle like a car or person. The problem has not been reproduced by by the manufacturer who sent a technician who inspected the vehicle and could not find any saved info in the event data recorder or saved diagnostics codes. Complaints were filed with the dealership before the incident that the eyesight system did not appear to be functioning correctly. The first time this has happened was 6/02/2021 in the afternoon on a clear day on a clear pathway without any obstructions. The second time this happened was 9/06/2021. The second incident the vehicle accelerated while travelling at lo speed with the eyesight system briefly warning tone beeping. The brakes were applied quickly and the carr seemed almost to stall. The engine made a noise as the stalling conditions ended and the car went back to normal. Subaru filed a service request previously. SR# 1-70302162357.
Sep 06, 2021
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.
Jun 23, 2021
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.
Oct 26, 2018
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
When applying gentle gas pressure at low speed car does not respond for 2-4 seconds, then lurches strongly forward as tho full throttle has been applied. Happens at random times. Dealer said nothing wrong when first happened 2 years ago. Was rare until today when it happened 6 times within 50 miles of city driving. Will see dealer tomorrow. No warnings of any kind. Grave safety hazard as could be hit by traffic when trying to enter street or get out of somebodies way when car does't respond.
Jun 09, 2021
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE CHANGING THE OIL IN THE VEHICLE, THE CONTACT NOTICED FUEL INSIDE THE ENGINE OIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT NOTICED FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBARU OF CORVALLIS (LOCATED AT 800 NW 5TH ST, CORVALLIS, OR 97330, (541) 754-1515), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Nov 27, 2019
VISIBILITY/WIPER,LANE DEPARTURE
2 complaints
ENCOUNTERING 2 ISSUES: WINDSHIELD WAS CRACKED AND FRONT WHEEL ALIGNMENT CAUSED UNEVEN WEAR AND TEAR ON FRONT TIRES
Nov 29, 2020
ENCOUNTERING 2 ISSUES: WINDSHIELD WAS CRACKED AND FRONT WHEEL ALIGNMENT CAUSED UNEVEN WEAR AND TEAR ON FRONT TIRES
Nov 29, 2020
SERVICE BRAKES
2 complaints
TL* THE CONTACT LEASED A 2018 A SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING AT 25 MPH UP A HILL, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND AND VEHICLE ROLLED BACKWARDS AND CRASHED INTO A TREE. THE DOOR FAILED TO OPEN. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. NO AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO SUBARU SHERMAN OAKS (5747 VAN NUYS BLVD, VAN NUYS, CA 91401 (818) 670-7450) WHERE THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000.
Oct 27, 2020
2018 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO BRAKING ISSUE. *LD THE CONSUMER STATED THE BRAKE PEDAL BECAME SPONGY/MUSHY AFTER DRIVING SEVERAL MILES. THE PEDAL WOULD CONTINUE TO TRAVEL TO THE FLOOR AFTER BEING DEPRESSED. *JS THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOTIFIED. THE DEALER STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER WAS UNSATISFIED WITH THIS RESPONSE. *JS
Aug 12, 2019
ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
BRAND NEW VEHICLE. DRIVING ON AN INTERSTATE AT 55MPH AND MADE A SLIGHT LEFT TURN AT A BEND IN THE ROAD, WELL WITHIN THE CLEARLY PAINTED LANE MARKERS. CLEAR WEATHER, TEMP ABOUT 50 DEGREES F. HEARD ONE BEEP AND LOST CONTROL OF THE STEERING FOR A SECOND WHILE THE CAR STEERED ITSELF SLIGHTLY LEFT. MY HANDS WERE ON THE STEERING WHEEL AND I WAS ACTIVE OPERATING THE VEHICLE. STARTLING! HAPPENED TWO MORE TIMES. TOOK IT TO A DEALER AND HE EXPLAINED THAT I MIGHT NOT BE USED TO ELECTRONIC STEERING. THE SAME DAY, ON A TWO LANE ROAD AT 35 MPH, AT A SLIGHT LEFT BEND IN THE ROAD, ONE BEEP AND LOST STEERING FOR ABOUT A SECOND BUT ENOUGH TO TAKE THE VEHICLE TO THE EDGE OF THE SHOULDER. I WAS STARTLED AGAIN AND TURNED SHARP LEFT, CROSSING THE DOUBLE YELLOW LINE INTO THE ONCOMING LANE. FORTUNATELY, THERE WERE NO VEHICLES IN THE LANE. THE CULPRIT SEEMS TO BE THE "LANE KEEP ASSIST" FEATURE OF THE EYESIGHT SYSTEM WHERE THE VEHICLE'S COMPUTER TAKES OVER CONTROL IF IT DETECTS A LANE DEPARTURE UNDER CERTAIN CONDITIONS. OBVIOUSLY, IT IS NOT FUNCTIONING CORRECTLY AND COULD HAVE CAUSED AN ACCIDENT OR WORSE. TURNED LKA OFF.
Dec 21, 2017
WHILE DRIVING AT 60 MILES AN HOUR ON A 4 LANE HIGHWAY, I WAS GOING AROUND A SLIGHT CURVE WHEN THE LANE ASSIST CAME ON. I WAS IN THE LEFT LANE AND NOT NEAR THE LEFT LINE IN ROAD, BUT CENTERED IN THE MIDDLE OF LANE. I HEARD ONE BEEP AND THEN THE STEERING WHEEL BECAME VERY LOOSE IN MY HAND AND IT TOOK ME A FEW SECONDS TO GAIN CONTROL OF THE STEERING WHEEL. THIS ALSO HAPPENED WHILE GOING ON A SLIGHTLY CURVED CITY STREET GOING ABOUT 40 MILES AN HOUR. IT SCARED THE DICKENS OUT OF ME AS IT WAS NOT WHAT I EXPECTED THE LANE ASSIST TO DO. I WENT BACK TO DEALERSHIP AND TOLD THEM ABOUT THE STEERING AND THEY SAID I JUST NEEDED TO GET USED TO HOW THE ELECTRIC STEERING WORKED. AFTER IT HAPPENED A COUPLE MORE TIME I MADE APPOINTMENT FOR SOMEONE TO TAKE A TEST DRIVE. THE TECHNICIAN FELT A SLIGHT SWAYING BUT SAID IT WAS THE TYPE OF STEERING OF THE LANE ASSIST. HE SUGGESTED I TURN IT OFF AND NOT USE IT FOR A WHILE AND SEE HOW CAR THEN HANDLED. THE TECHNICIAN FILED CASE # 26296330423, NO PROBLEM FOUND WITH VEHICLE, SYSTEM IS OPERATING AS DESIGNED, NO REPAIR ATTEMPT PERFORMED. (EQMR WAS ALSO FILLED OUT AND SUBMITTED.) I HAVE NOT DRIVEN MY FORESTER WITH THE ASSIST ON SINCE THIS HAPPENED. I HAVE NOT HAD THIS LOOSE WHEEL STEERING HAPPEN AGAIN. I AM CONVINCED IT IS THE LANE ASSIST AND FEEL IT IS NOT WORKING PROPERLY IN MY VEHICLE. I WILL PROBABLY NEVER USE IT AGAIN. LANE DEPARTURE IS FINE, DOES WHAT IT'S SUPPOSED TO DO. I HAVE NO COMPLAINTS WITH THE DEALERSHIP OR THEIR TECHNICIAN, THEY WERE VERY THOROUGH AND KIND. THIS LANE ASSIST IS JUST AN ASPECT OF THIS SAFETY TECHNOLOGY THAT I DON NOT LIKE HOW IT WORKS. OR IS THERE SOMETHING WRONG WITH IT IN MY CAR THAT THIS HAS NOT HAPPENED TO OTHERS YET? I DO UNDERSTAND HOW LANE ASSIST WORKS, I DID TEST DRIVES HAVING IT ON AND IT WOULD BRING ME BACK TO MY LANE IF I WENT OVER THE LINE WITHOUT A BLINKER ON.
Sep 21, 2017
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
On October 3, 2023, I purchased a used 2018 Subaru Forester (VIN: [XXX] ) from Hengxin Auto Group, 210 39th St, Brooklyn, NY 11232, for about $19,500 including tax and fees. The dealer stated the mileage was 65,800 and printed that number on the contract. However, both the official NY DMV Title Record and the Carfax report showed 86,588 miles at the time of sale. This clear discrepancy proves the dealership intentionally rolled back or misrepresented the odometer reading. Later, the title was branded “mileage unknown.” After purchase, many severe issues appeared: chassis instability, transmission jerking, loud engine noise, high oil consumption, A/C malfunction, battery failure (replaced at my own cost), and worn tires that left me stranded. The dealer had advertised the vehicle as “excellent condition, only minor scratches,” which was completely false. I repeatedly contacted the dealer, but they only made partial chassis repairs and ignored all other problems. I paid significant repair expenses and eventually had to trade in the car on April 29, 2024, at Romano Toyota for $12,530.24, while still owing $13,705.58, resulting in a direct loss of about $9,283.78, not including additional repair and transportation costs. On October 2, 2025, I sent a formal demand letter to Hengxin Auto Group requesting compensation for odometer fraud and vehicle misrepresentation. The letter was received on October 9, but no response or resolution has been offered. The dealer’s conduct involves clear odometer fraud and nondisclosure of safety-related defects. I respectfully request NHTSA to investigate this case and take appropriate action to prevent similar consumer deception and safety risks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 22, 2025
UNKNOWN OR OTHER,ENGINE
1 complaint
While driving the vehicle I began to hear a loud grinding noise from the engine compartment when the A/C was engaged. I pulled over to look under the hood and it sounded like the noise was coming from the serpentine belt. Upon inspection by a Subaru dealership it was determined that the A/C compressor is failing. I was informed that there was a known issue with the 2018 Forester A/C compressor and the compressor has been redesigned. I was also informed that if I postponed repair then the compressor could seize up with would cause the serpentine belt to break which would then cause immediate engine failure. Such failure could be extremely dangerous if it happens when driving on a highway, etc. There was no warning light that appeared when the grinding noise started. I also listen to music when I drive so it was lucky that I heard the noise before the compressor seized. If Subaru had to redesign the compressor then it seems reasonable that a recall should be issued to prevent engine failure. All routine maintenance has been preformed on this vehicle at the dealership in a timely fashion. There is 78,000 miles on the vehicle and I am the original owner.
Aug 29, 2025
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Yesterday 6/19/25 I was driving out the driveway when the vehicle accelerated on its own, and not slowly, but like it had been punched. I was actually coasting at the time since I didn't want to stir up dust. My foot was not on the gas pedal. And it was not the floor mat. It happened on its own, the first time in 87,000 miles. It probably cannot easily be replicated as it was completely random, although now that it's happened once, it very well could happen again if there's a faulty or aging part or sensor. Neither the local dealer nor Subaru has acknowledged the problem (I called both today) but it's a SERIOUS safety issue. No check engine light or other means of warning. It just happened out of nowhere. Glad I was in the driveway and not in town waiting while a pedestrian was crossing the street.
Jun 20, 2025
FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2018 Subaru Forester. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 69,000.
Mar 27, 2025
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
LCA lower control arm front bushing on Right and Left front for 2018 Subaru Forester is a known issue with EVERY Forester. Mine had only 55K miles when the Right Front started shaking and now the left is doing so and I am only at 60K miles!!
Aug 08, 2024
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Starting up the car in the morning after a long day stuck in traffic (over 100 degree F weather), moved about 5 feet then the eyesight system stopped working, rear braking stopped, and power steering gave out - the car started and the engine ran normally. The car was abandoned as unsafe until diagnostics could be performed and a different car was used to get around . That evening the car started up fine, also the next morning to reproduce conditions. Tested the battery, which showed "good" (93% charge/40%healthy). I suspect that, in the morning the A/C, headlights, radio, backup lights, etc... put a large draw on the electrical system resulting in a system wide shutdown of adaptive features - However loss of power steering is insane and can easily result in death if it happens while driving especially while making a turn if the driver is not prepared/strong enough to force it. The linking of non-critical system to help the driver to an essential system is just asking for trouble.
Jul 06, 2024
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
Component: EyeSight Camera motherboard failure due to cold weather (Code B28B3). Possibly an improper conformal coating that is susceptible to cracking or building moisture which then freezes and cracks components of the camera system. Safety Concern: It appears this is common in Subaru EyeSight systems for all models years 2017-2019. A local mechanic shop (Fairbanks, AK) has seen these systems fail repeatedly in our winter climate. I find this concerning that the system that has the ability to control steering and breaking is susceptible to what we consider normal winter climates. Subaru has been vague on the cause of this issue. Reproduced: Yes, this is known and not uncommon per the Subaru Dealer Service Center and an independent local shop. Inspected: Yes the vehicle has been inspected by Kendall Subaru of Fairbanks AK. Warning Lights: No warning before failure. Currently the display shows "EyeSight" in bold indicating the EyeSight system is non functional.
Apr 05, 2024
Carry Handle, Shell, Base
1 complaint
We just received the recall replacement on the car seat base, but our child is now practically grown out of it, rendering it now useless for the time we've lost in waiting for a replacement for the recall... My wife and I are not sure what to do here, but we've not really been able to use this car seat when we needed it most, and now that we have the corrected seat base, it's long past when it makes sense to have it. Is there a way to get a refund in some way for this?
Jun 28, 2023
EXTERIOR LIGHTING,STRUCTURE,ENGINE
1 complaint
Front end collision with car making an illegal left in front of our Subaru. Our car hood, bumper, head lights, grill and parts of the engine were smashed, with liquid draining out of the engine. My husband (wearing a seatbelt) hit his knee and shoulder on impact. Airbags failed - Not a single airbag deployed. A police officer helped him move car parts out of the street. Safety was at risk because my husband hit the dash. Car is at an independent service center now. We need to know how to get it inspected. There were no warning lights on dash prior to impact.
Jun 23, 2023
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
My srs airbag system has just started going on and off. What I read is there is recall for this. 2018 with heated seats caused by faulty wiring. Yet when I put in my vin shows no recalls. Filed complaint with Subaru they stated basically go get it fixed and will notify you if there is a recall.
May 09, 2023
STEERING,LANE DEPARTURE
1 complaint
Steering wheel locking intermittently, without warning. white car symbol appears between lanes, followed by green car symbol as the wheel locks. Took the car to Liberty Subaru, my dealer, Emerson, NJ. First two times garage unable to replicate the problem, no repairs done. Third time this happened to me, the car started rocking from side to side on the road as the wheel remained locked, terrifying. I called the dealer, they told me to turn off the safety system (lane assist) which I did. Back to the same garage, same outcome. Could not replicate the problem. 4th time this happened to me, I had not reset the lane assist and the same warning symbols appeared as the wheel locked. Back to garage, told me they were not going to give me a loaner car as they cannot replicate the problem. Reported to Subaru of America, no response to first email. Second email acknowledged receipt and gave me a case number: Case# 230306-0200125. Car remains at Liberty Subaru, it is dangerous to drive. I will end up in an accident as I cannot control the car when the wheel is locked, and I will endanger others on the road at the same time. Dates are approx, occurred 4 different days over two weeks approx. Speed ranged from 41 miles per hour to 60 miles per hour when it occurred,
Mar 08, 2023
STEERING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2018 Subaru Forester. The contact stated that she was unable to start the vehicle. The contact stated that the power steering warning light was illuminated. The contact stated that after 5 minutes she was able to start the vehicle and to drive to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 77,978.
Feb 08, 2023
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
In June 2022 I purchased a 2018 Subaru Forester Turbo Touring at Carmax. Soon after purchase the car hesitated a few times when I was turning. I was turning in front of oncoming traffic and it scared the ___ out of me. So I returned the car to CarMax and bought a similar replacement which is the VIN reported to you in this report. After a couple of months, this car is now doing the same thing , generally when turning but sometimes when merging into traffic. I press the gas, the car moves a bit, then it just dies - there's nothing there, simply no response. It does not turn off, it is just powerless. Then a few seconds later it gets gas and we squeal to safety. However I am just dead in the water, usually in front of oncoming traffic, until it decides to move. Pumping the gas does not help. I took the first Subaru to CarMax for a check up but they found nothing wrong so I just returned it. I am taking the second one in in January. Because the problem is intermittent, it is hard to diagnose but there's definitely a terrifying problem. I thought I was going to die when I had that first one and now this one is developing the same problem. There are a few posts on Google about the same problem. Is there a recall? Have others reported the same problem? I would appreciate any feedback you might be able to provide.
Dec 26, 2022
STEERING,AIR BAGS,SEATS
1 complaint
The contact owns a 2018 Subaru Forester. The contact stated that the front passenger’s side seat was extremely hot. Additionally, air bag warning light was illuminated. The contact also stated that the taillights were inoperable. While his wife was driving at an undetermined speed, the vehicle inadvertently lost power steering functionality. The vehicle was taken to the dealer where the taillight bulbs were replaced; however, the failure persisted. The manufacturer was not contacted. The approximate failure mileage was 90,400.
Dec 15, 2022
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I recently purchased a used Subaru Forester with about 92k miles. About two weeks after purchase, I took it to a Subaru dealership and a multi point inspection revealed a cracked catalytic converter. The tech stated that this was discovered by visual inspection. This failure causes a safety issue by leaking exhaust vapors into the cabin. This failure occurred with no warning lamps or messages/codes.
Aug 20, 2022
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
The contact owns a 2018 Subaru Forester. The contact stated while driving 30 MPH, the vehicle started shaking abnormally. The contact pulled over, stopped, turned off, and restarted the vehicle. After the vehicle was started, smoke started coming from the vehicle while several unknown warning lights illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The vehicle was then taken to an independent mechanic and the contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 38,000.
Jun 06, 2022
SEATS
1 complaint
The rear seatbacks fold forward by pulling a knob on top of the seat beside headrest. Recently, as I was driving, my 6 year old child, who was restrained in a booster seat, reached up and pulled the knob, thus unlocking the seatback. I'm glad she asked, "what's this do?" or I may not have known that her seatback was not locked into place. We immediately pulled over to lock the seat into place. I see this as a potential safety hazard, that especially puts young children at risk.
Apr 18, 2022
TIRES
1 complaint
Purchased my 4 tires, Good Year Assurance WeatherReady in Dec 2019 with 42,304 miles. My tire indicator light came on alerting of low tire pressure. Upon inspection of rear passenger tire, substantial dry rot on tire sidewall, inside. I only have 39,800 miles on the tire. Tire is a 60,000 mile tire. Tire is defective due to dry rot. Dry rot is so bad, tire does not hold air.
Apr 10, 2022
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
I took our 2018 Subaru Forester through a car wash. The usual washing procedure went just fine with me in the car idling in neutral as it went through. When it came to the end of the wash cycle, I coasted out and then shifted into drive. Instantly the car surged forward at an alarming speed and I could not stop it. The car crossed a busy street. I fortunately did not collide with cars. The car continued into a field next to a Ford dealer’s lot at a high speed and I was unable to stop it. I managed to swerve right to avoid crashing into the cars parked on the Ford lot. This sent the car back toward the road. Fortunately I hit a lone fire hydrant along the road, shearing the hydrant completely off. The hydrant was dragged along under the front left tire until it hit the curb stopping the car. The air bag did not deploy and I was not injured. This all occurred in a matter of seconds.
Mar 12, 2022
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
The contact owns a 2018 Subaru Forester. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was towed to the local dealer who diagnosed that rodents had eaten through the engine wiring harness. The contact was informed that the wiring harness was made of a soy-based material that was attractive to rodents. The vehicle was not yet repaired. The contact indicated that 2 weeks prior the windshield wiper fluid spray mechanism was inoperable due to a similar failure with rodents eating the soy-based tubing. The manufacturer was not yet notified. The VIN was not available. The failure mileage was 27,000.
Feb 28, 2022
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
Unknown system that failed but vehicle equiped with EyeSight and all of Subaru safety features. Air bag did not deploy. Pulling into curbed parking space at city park. Speed <10 mph while in parking lot. Applied brake while pulling in space to park and car accelerated jumping the curb. The car was out of control and luckily heading into the woods. Tried to apply brake again but car kept accelerating. Car went approximately 10-12 feet and crashed into a tree. I suffered only stiffness and sore muscles from the seatbelt. An accident report was filed with local police department. No warning lamps, messages or other messages appeared prior to the incident.
Feb 21, 2022
VISIBILITY/WIPER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
Temperature dropped to -20 and large crack randomly appeared on driver side windshield. This crack has caused the eyesight safety feature to not work meaning I don’t have lane departure warning or forward collision warning. Informed my warranty does not cover the windshield repair or required camera recalibration.
Jan 19, 2022
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
The contact owns a 2018 Subaru Forester. The contact stated that while driving into a parking space at an undisclosed speed, the vehicle unintendedly accelerated, which caused a collision. The contact depressed the brake pedal, but the vehicle crashed into a traffic signpost, a boulder, and then a tree, which stopped the vehicle. No injury was sustained and no medical treatment was received. No air bags were deployed. No police report was filed. The vehicle was towed to the dealer and diagnosed that the computer system did not show a failure. The vehicle was not repaired and remained at the dealer. The vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the collision, the vehicle had inadvertently accelerated on several occasions. The failure mileage was approximately 38,000.
Jan 14, 2022
AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
While turning in a parking lot car accelerated and hit a tree. Foot was on brake and airbags didn’t deploy despite extensive damage. Body shop estimator said computer wouldn’t confirm problem. It was not caused by floor mat! No warning lights prior to incident.
Jan 05, 2022
EXTERIOR LIGHTING
1 complaint
During the winter of 2019 I was driving during a heavy wet snow storm. I had to stop every 5 -10 minutes to wipe off my headlights as they were covered in heavy wet snow. This was a safety issue as I needed to get out of my car on the side of the interstate near Hardin MT, where often many vehicles would pass near the car. For an all weather SUV, this is a safety issue. The lights did not produce any heat to melt the snow so that I could continue to drive in a safe manner. Have never run into this issue before with any vehicle. I have written Subaru about this issue after this occurred, but have never received any response.
Aug 19, 2021
STRUCTURE,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE
1 complaint
CRACKING WINDSHIELD ONCE A YEAR SINCE LAST YEAR.
Apr 23, 2021
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
I HAVE AC PROBLEMS, REFRIGERANT LEAK, ACTUATOR PROBLEMS, BAD COMPRESSOR. I HAVE SERIOUS CVT SURGING AND SUSPENSION PROBLEMS THAT MAKE VEHICLE UNSAFE TO DRIVE. THE CAR LITERALLY BEGINS TO HOP LIKE YOU ARE STOMPING THE GAS AND BREAKS BACK AND FORTH AND CAN EASILY MAKE YOU LOSE CONTROL. IT SOMETIMES DOES NOTHING WHEN PRESSING ACCELERATOR FOR WAY TOO LONG MAKING IT DANGEROUS PULLING INTO TRAFFIC. WINDOWS ROLL DOWN WITHOUT PRESSING BUTTON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN FIRST AND USUALLY IT JUST ROLLS RIGHT BACK DOWN AGAIN. AWEFUL TRYING TO DRIVE WHILE FIGHTING WITH WINDOWS THAT WON'T STAY UP. SUSPENSION IS SO DESTROYED FROM THE SURGING AND HOPPING THAT IT CANNOT BE ALIGNED. THE VEHICLE DESTROYS TIRES RAPIDLY AND UNEVENLY. GAS MPG IS TERRIBLE, ESPECIALLY IF YOU RUN AC. STEERING ASSIST IS DANGEROUS AND WILL SOMETIMES JERK WHEEL AWAY FOR NO REASON CAUSING YOU TO SCRAPE CURBS AND NEARLY HIT A POLE ONCE.. BREAKING ASSIST IS ALSO DANGEROUS AS IT WILL SLAM BREAKS FOR NO REASON. LANE DEPARTURE BEEPS A LOT FOR NO REASON. WIPERS ARE GARBAGE. WINDSHIELD GLASS IS TOO SOFT AND ALL DUST SCRATCHES IT MAKING VISIBILITY POOR THE TRUNK OFTEN WILL NOT OPEN NO MATTER IF YOU PUSH BUTTON ON KEY, INSIDE CAR OR ON TRUNK. THE DOOR SEALS FELL OFF, CHEAP CLIPS FALL OFF THAT ARE SUPPOSED TO HOLD IMPORTANT THINGS IN PLACE, GLOVE BOX SHOCK BROKE. I'M SURE THERE ARE OTHER ISSUES TOO. SUSPENSION IS A BIG ISSUE HOWEVER, COMPLETELY SHOT FROM SURGING. FAR TOO EXPENSIVE TO GET WHOLE NEW SUSPENSION. DEALERSHIP IGNORED ALL COMPLAINTS AND PURGED ALL RECORDS OF VISITS SO I COULDN'T FILE LEMON LAW. SUBARU IS VERY DISHONEST. SO MANY THINGS NEED RECALL THAT IT IS A LEMON PURE AND SIMPLE.
Apr 14, 2021
SERVICE BRAKES,VISIBILITY/WIPER
1 complaint
WINDSHIELD CRACKED WITH NO CAUSING DAMAGE. SHORT CRACK IN MOTION THAT GREW OVER SEVERAL NIGHTS WHILE PARKED. THE BRAKE PEDAL WENT TO THE FLOOR WHILE STOPPED AT A LIGHT. HAD TOWED TO THE DEALER
Apr 13, 2021
STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I TURNED INTO A PARKING SPACE COVERING THE BRAKE AND CAME TO A STOP. I WENT TO SHIFT INTO PARK AND WHEN THE GEARSHIFT LEVER STARTED TO MOVE THE CAR ACCELERATED UNCOMMANDED AND RAN INTO THE BUILDING.
Apr 08, 2021
POWER TRAIN,BACK OVER PREVENTION
1 complaint
TL* THE CONTACT OWNS A 2018 SUBARU FOSTER. THE CONTACT STATED WHILE PARKING HER VEHICLE SHE SHIFTED INTO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT MENTIONED NO WARNING LIGHT WAS ILLUMINATED AND NO STRANGE SOUND HAPPENED BEFORE THE CRASH. THE VEHICLE FAILED TO DEPLOY THE AIR BAGS. THE CONTACT SUSTAINED WHIPLASH AND NECK PAIN BUT NO MEDICAL ATTENTION WAS REQUIRED. EMERGENCY OFFICIALS WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE 'S FRONT BUMPER AND HEADLIGHT WAS DAMAGED AND THE BUILDING DOOR WAS BROKEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT AVAILABLE.
Mar 05, 2021
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
UPON ENTERING A PARKING SPACE, WITH BREAK PEDDLE ENGAGED, THE VEHICLE LUNGED FORWARD AT EXTREME SPEED HITTING A PROTECTIVE BARRIER. AFTER A REST PERIOD, THE VEHICLE WAS PUT IN REVERSE AND WITH BREAK PEDDLE ENGAGED LURCHED BACKWARD AT THE SAME EXCESSIVE SPEED HITTING ANOTHER OBJECT. AFTER A LONG PERIOD WITH ENGINE TURNED OFF, THE OPERATOR WAS ABLE TO DRIVE THE CAR SLOWLY. THE VEHICLE IS TO BE EXAMINED TO DETERMINE THE PROBLEM.
Feb 23, 2021
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE ATTEMPTING TO SWITCH FROM DRIVE TO REVERSE, WHEN THEY PRESSED THE BRAKES THE VEHICLE SUDDENLY ACCELERATED FORWARD. THE VEHICLE CRASHED INTO THE CONTACT'S GARAGE DOOR THROUGH THE GARAGE DOOR AND PARTIALLY THROUGH THE CEMENT WALL INSIDE THE GARAGE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED HOWEVER IT WAS STILL BEING DETERMINED WHETHER THE VEHICLE WOULD BE DEEMED TOTALED. THE CONTACT'S WIFE RECEIVED INJURIES THE HIP AND LEG AREA. MEDICAL ATTENTION WAS NEEDED. THE CONTACT HAD SPOKEN TO THE DEALER (CASTLE SUBARU BURNSHARBOR MI) WHO REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REQUESTED THE BLACK BOX AND OPENED A CASE REGARDING THE MATTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Jan 15, 2021
SEATS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLES DRIVER SEAT RAIL HAS BECOME LOOSE CAUSING SEAT TO SLIGHTLY MOVE WHEN LAYING BACK.. COULD BE HAZARDOUS WHILE DRIVING.. AT INITIAL TAKE OFF, ACCELERATION JERKS, ACCELERATION IS NOT SMOOTH, AFTER SLIGHTLY PRESSING ON THE ACCELERATION PEDAL, I HAVE TO SOMETIMES BRAKE BECAUSE ACCELERATION IS JERKY AND ROUGH. I JUST PURCHASED THIS PRE-OWNED 2018 SUBARU FORESTER WITH 14K MILES AND IT IS ALREADY BLOWING SMOKE AT START UP.
Jan 13, 2021
VEHICLE SPEED CONTROL,POWER TRAIN
1 complaint
A FEW INCIDENTS HAVE HAPPENED SINCE THE LATTER HALF OF 2020: WHILE AT A STOP LIGHT THAT TURNED GREEN, MY CAR STOPPED MOVING FOR A FEW SECONDS DESPITE PRESSING ON THE GAS PEDAL AND THE RPM WENT UP TO 6/ LOUDLY REVVED. I WAS ALMOST REAR ENDED AT THIS LIGHT.THE CAR HAS ALSO HAD THIS LACK OF MOVEMENT ISSUE ON THE FREEWAY WHILE IN TRAFFIC. MY CAR JERKS SEVERAL TIMES ON SLIGHT INCLINES ESPECIALLY AFTER SURPASSING 40 MPH. OFTEN TIMES, I CANNOT ACCELERATE PAST 40 MPH REGARDLESS IF THE DRIVE IS ON A FLAT SURFACE OR AN INCLINE. THE RPM WILL INCREASE, BUT THE GEAR FEELS LIKE IT WILL GET STUCK AND THE CAR MAKES A LOUD NOISE. THIS IS THE MOST NOTICEABLE GOING FROM 40 MPH TO 50-55 MPH. THESE INCIDENTS ARE ON CITY STREETS. HOWEVER, POWER OFTEN GETS LOST GOING ON TO FREEWAYS FOR THE SAME REASON. I CANNOT SURPASS 40 MPH WHEN ENTERING A FREEWAY AND WAS ALMOST SIDESWIPED ON THE DRIVER'S SIDE BY AN IMPATIENT PERSON ENTERING TOO EARLY WHERE THE ON-RAMP MERGES WITH THE FREEWAY BECAUSE OF THIS. WHILE ON A FREEWAY, THE CAR WILL CONTINUE TO ACCELERATE DESPITE ATTEMPTING TO SLOW IT DOWN BY PRESSING ON THE BRAKE OR COMING TO A COMPLETE STOP. THIS HAS ALSO HAPPENED ON CITY STREETS AND POSES A SAFETY ISSUE. THE ACCELERATION WHEN THIS HAPPENS IS MUCH FASTER THAN WHEN I TRY TO MANUALLY ACCELERATE THE CAR MYSELF IN OTHER CONTEXTS, LIKE MENTIONED ABOVE. I BELIEVE IT IS THE CVT AS THIS SEEMS TO BE A COMMON PROBLEM WITH CARS OF MY MAKE, MODEL, AND YEAR.
Jan 09, 2021
VISIBILITY,UNKNOWN OR OTHER
1 complaint
I HEARD A LOUD POP WHEN DRIVING ON A MAJOR ROAD. JUST DRIVING. I LOOKED UP AT THE REAR VIEW AND SAW THE WINDSHIELD HAD A VERY LARGE / LONG CRACK IN IT. I CALLED SUBARU DEALERSHIP THEY TOLD ME TO CALL MY INSURANCE COMPANY. NO MENTION OF PROBLEMS WITH WINDSHIELDS. *TR
May 20, 2020
STEERING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
1 complaint
ON SEVERAL OCCASIONS WHILE DRIVING ON THE HIGHWAY, MY EYESIGHT FEATURE SUDDENLY DISENGAGES AND MY CRUISE CONTROL CEASES TO WORK AND NO LANE ASSIST OR OTHER SAFETY FEATURES CONTAINED WITH THE "EYESIGHT PACKAGE" WORK FOR EXTENDED PERIODS OF TIME. THIS HAS OCCURRED WHEN IT IS RAINING OR SNOWING.
Jan 01, 2020
TIRES,WHEELS
1 complaint
I WAS DRIVING DOWN I-40 EAST BETWEEN MORRISONVILLE AND CARY IN NORTH CAROLINA WHERE THE SPEED LIMIT IS 65 MPH AND HAD A PLOW OUT. THERE WERE ONLY 20,000 MILES ON THE TIRES, I JUST HAD THE VEHICLE SERVICED IN MAY OF THIS YEAR. THE YOKOHAMA TIRE SHREDDED JUST LEAVING THE TREAD AND THE RIM. FORTUNATELY, THERE WERE NO INJURIES EXCEPT FOR THE FEAR OF MY SEVEN-YEAR-OLD GRANDSON, ON AN INTERSTATE WITH VEHICLES SPEEDING DOWN THE HIGHWAY ON A FRIDAY AFTERNOON, FOR THE WEEKEND. I HAD TO PURCHASE A NEW TIRE AND NOW I AM TOLD I WILL HAVE TO BUY 3 MORE BECAUSE THE TRUCK IS A 4 WHEEL DRIVE. THERE WAS MORE THAN A HALF A PENNY OF TREAD LEFT ON THIS TIRE AND NOW I HAVE TO DELAY A TRIP BECAUSE OF THE PROBLEMS WITH MY TIRES. I DID NOT RUN OVER A NAIL NOR DID I RUB AGAINST ANY THAT WOULD CAUSE A TEAR IN THE TIRE. THESE TIRES ARE DEFECTIVE AND AS A SUBARU OWNER AM DISAPPOINTED WITH THE PRODUCT I PURCHASED. I HAVE ENJOYED MY SUBARU AND HAVE A LONG ADMIRER OF THE VEHICLE FOR YEARS. I PLAN TO TRADE THIS VEHICLE IN THE NEXT 2 YEARS FOR ANOTHER VEHICLE AND WAS PLANNING TO RETIRE WITH THIS ONE.
Jun 23, 2019
STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
WHILE PARKING IN A LOT: WHEN PULLING INTO A SPACE, HIT BRAKE PEDAL AND CAR ACCELERATED RESULTING IN MINOR DAMAGE TO MY CAR AND OTHERS CARS. I BELIEVE THE CAR MALFUNCTIONED RESULTING IN THIS ACCIDENT.
Jun 14, 2019
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I WAS IN STOP AND GO TRAFFIC. I DON'T REMEMBER IF I WAS TAKING FOOT OFF BRAKE, OR GAS PEDAL. THIS HAPPEN WITHIN SECONDS. CAR STARTED TO ACCELERATE, I SLAMMED ON BRAKES STILL MOVING, I PULLED EMERGENCY BRAKE, STILL MOVING, I HIT BACK END OF PICK-UP TRUCK. BY THEN I HAD PUT CAR IN PARK AND TURNED OFF IGNITION.
Jun 11, 2019
STEERING,STRUCTURE
1 complaint
I CAME TO A COMPLETE STOP TO WAIT FOR ONCOMING TRAFFIC BEFORE MAKING A LEFT TURN. I ONLY HAD ABOUT TWENTY FEET TO GO TO ACCESS THE ANGLED PARKING SPACE FOR THE BUSINESS ON THE CORNER. AS I TURNED INTO THE SPACE, MY FORESTER SUDDENLY JUMPED THE CURB, MOWED DOWN A SIGN POLE, AND CRASHED INTO THE BUILDING WINDOW. AFTER REPLAYING THIS INCIDENT OVER IN MY MIND, I TRULY BELIEVE THIS WAS A CASE OF UNINTENDED ACCELERATION. FORTUNATELY, NO ONE WAS INJURED. I WAS ON A CITY STREET AND WAS TOTALLY SHOCKED THAT THE VEHICLE ACCELERATED LIKE IT DID.
May 21, 2019
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
[XXX] 05/19/2019 [XXX]- CLEAR DAY @ 10AM EST. WHILE IN MY LANE AND TRAVELING STRAIGHT AND WITHIN THE LANE LINES, TWO (2) VEHICLE SAFETY SYSTEMS ACTIVATE AT THE SAME TIME: LANE KEEP ASSIST, LANE DEPARTURE WARNING. THE LANE KEEP ASSIST WAS THE STRONGEST "PULL" I'VE EVER FELT AND PULLED/STEERED THE VEHICLE TO RIGHT CAUSING ME NEARLY CROSS INTO THE LANE ON MY RIGHT. MY HANDS WERE ALWAYS ON THE STEERING WHEEL AND WAS ABLE TO IMMEDIATELY CORRECT IT. THE DEPARTURE WARNING ALSO ACTIVATED AT THE INITIAL 'LANE KEEP ASSIST' FEATURE ACTIVATION. ATTACHED IS A PICTURE OF THE ROAD FROM THE INSIDE OF THE VEHICLE. THE WINDSHIELD HAS DRIED INSECT RESIDUE BUT NOTHING I CONSIDERED VISUALLY IMPAIRING. IF MY HANDS WERE NOT ON THE STEERING WHEEL OR OTHERWISE WAS DISTRACTED, I HAVE NO DOUBT I WOULD HAVE STEERED COMPLETELY INTO THE LANE NEXT TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
May 20, 2019
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
WINDSHIELD CRACKED AND IS NOW HALF ACROSS FROM PASSENGER SIDE. NO KNOWN ROCK HIT SAME. GOOGLED AND NOTICED DOZENS OF WINDSHIELDS CRACKED FROM STRUCTURAL DEFECTS. SUBARU CLAIMS THIS IS WHY EYESIGHT CUTS OFF " EYESIGHT CANNOT SEE IT DON'T WORK." SO I GUESS IT DOESN'T WORK AT NIGHT?
May 13, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
EYESIGHT SHUTS OFF , IN RAIN WHEN MOST NEEDED. DEALER STATES IT IS OK.
May 13, 2019
STEERING,WHEELS
1 complaint
SINCE I PURCHASED MY VEHICLE IN 2018, WHEN I'M DRIVING ON THE FREEWAY AT A SPEED BETWEEN 65 TO 70 MY TIRES FEEL UNBALANCED. SOMETIMES IT FEELS LIKE MY CAR IS SWERVING AND IT FEELS LIKE IT'S HARD TO CONTROL THE CAR .
Apr 26, 2019
ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
THE EYESIGHT HAD BEEN MANIPULATED TO A WARNING EVEN WHEN THERE'S NO OBSTRUCTION WHILE DRIVING FORWARD, WHILE BACKING UP IT GIVES A WARNING THAT SOMEONE OR A VEHICLE IS ADJACENT TO MY CAR. THESE ARE JUST A FEW OF THE PROBLEMS I ENCOUNTER. I HAVE AN IDEA WHO'S BEHIND THIS. BUT I CANNOT PROVE IT. SOMEONE VERY KNOWLEDGEABLE IN COMPUTER SECURITY WITHIN MY VICINITY. IT COMPROMISES THE SAFETY FEATURE OF THE CAR WHILE DRIVING AND EVEN BACKING UP IN MY GARAGE.
Feb 11, 2019
STEERING,ENGINE
1 complaint
HAD SUBRA 2018 FOR 2 WEEKS OIL LIGHTS COME ON ALL LIGHTS BEEN HAVING THIS OIL BURNING FOR A YEAR. NOW THE STEERING FREEZE UP WHILE DRIVING IT LAST WEEK COULDN'T MOVE CAR AT ALL ON THE HIGHWAY TURNING. IT WOULDN'T MOVE GOOD THING WE WEREN'T GOING FAST ON A INTERSTATE. SAT ON SIDE OF ROAD WITH IT. READ BOOK TRYING TO SEE WHAT WAS GOING ON NO STEERING THAT CAR AT ALL. I DIDN'T BUY A BRAND NEW CAR WITH PROBLEMS LIKE THAT. THE OIL ISSUE BEEN GOING ON SINCE I GOT CAR IN 2017. BEEN BACK A FORTH TO DEAL SHIP NOTHING DONE WHAT SO EVER
Feb 10, 2019
SEAT BELTS
1 complaint
SEAT WARNING BUZZE WHEN THE DRIVER OR THE PASSENGER SEAT BELT IS NOT FASTENED THE BUZZER SOUNDS FOR APPROXIMATELY 8 SECONDS. HOWEVER, AFTER THIS INTERVAL, IF EITHER BELT IS STILL UNFASTENED BUZZER CONTINUES TO CHIME IN EVER INCREASING VOLUME. THE MANUAL STATES THAT THIS DISTURBING SECOND CHIME CAN BE DISABLED BY A SUBARU DEALER. I WENT TO TWO DEALERS ON FOUR DIFFERENT OCCASIONS AND THEY REFUSED TO COMPLY. I CALLED SUBARU AND I WAS ADVISED THAT THE COMPANY HAS NO CONTROL OVER THE ACTIONS OF THEIR DEALERS WHO ARE INDEPENDENT ENTITIES. REFER TO PAGE 3-14 OF THE OWNER'S MANUAL. I WANT TO DISCONNECT THIS FEATURE AS IT IS A HAZARD TO SAFE DRIVING.
Jan 21, 2019
BACK OVER PREVENTION
1 complaint
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT THE BACKUP CAMERA'S PICTURE QUALITY HAD BECOME EXTREMELY POOR AND OBJECTS BEHIND THE VEHICLE WERE NOT VISIBLE. THE VEHICLE WAS TAKEN TO WHEELING SUBARU (1 NATIONAL RD, WHEELING, WV) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
Nov 30, 2018
POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB
Sep 07, 2018
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ENGINE POWER. THE VEHICLE WAS COASTED TO AN EXIT RAMP. THE CONTACT STATED THAT THE ENGINE WAS STILL IDLING EXTREMELY LOW AND THE VEHICLE WAS TURNED OFF AND RESTARTED. RIMROCK SUBARU (324 S 24TH ST W, BILLINGS, MT 59102, (406) 651-5200) REPLACED THE FUEL PUMP AND FUEL PUMP CONTROL MODULE; HOWEVER, THE FAILURE CONTINUED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND OFFERED A TRADE-IN FOR A 2018 SUBARU OUTBACK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. **TR *JB
Sep 05, 2018
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE SPEEDOMETER INFORMATION IS VERY DIFFICULT TO SEE IN SUNNY DAYLIGHT. NUMBERS ARE "RED". IF "POLARIZED" OR REGULAR SUN LENSES ARE USED, (INFO. (NUMBERS) CAN NOT BE READ. 2019 MODELS, THE SPEEDOMETER IS CHANGED, WITH "WHITE" CHARACTERS. FINALLY SUBARU GOT THE MESSAGE. IT IS CRITICAL TO BE DRIVING AND YOU CAN NOT SEE THE SPEED THAT YOU ARE DRIVING !
Aug 26, 2018
STRUCTURE,UNKNOWN OR OTHER
1 complaint
VEHICLE WAS BEING BACKED OUT OF THE GARAGE TO REPLACE THE TRASH CAN. AFTER BACKING PART WAY OUT OF THE GARAGE WHEN I PUT THE CAR IN GEAR IT SHOT FORWARD AND I WAS UNABLE TO STOP THE VEHICLE UNTIL IT HIT THE BACK GARAGE WALL. WHEN THE VEHICLE WAS THEN PUT INTO REVERSE IT SHOT BACKWARDS, ALSO. I WAS UNABLE TO STOP THE VEHICLE UNTIL IT WAS TOTALLY OUT OF THE GARAGE. THE VEHICLE SEEMED TO ACCELERATE ON ITS OWN. DAMAGE WAS DONE TO THE FRONT END OF THE VEHICLE, THE GARAGE WALL AND THE INSIDE UTILITY ROOM AND HALLWAY.
Aug 15, 2018
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
WHEN ATTEMPTING TO ACCELERATE TO MAKE A LEFT-HAND TURN THE CAR STOPPED - THE ENGINE WOULD NOT GET ABOVE IDLE, EVEN WHEN THE ACCELERATOR WAS PRESSED TO THE FLOOR. THE CAR STOPPED IN ONCOMING TRAFFIC. IT DID ACCELERATE AFTER COMPLETELY REMOVING PRESSURE FROM THE PEDAL AND PUSHING IT PARTIALLY DOWN AGAIN IT BEGAN TO PICK UP SPEED.
Jan 16, 2018
Frequently Asked Questions
How many problems does the 2018 SUBARU Forester have?
The 2018 SUBARU Forester currently has 471 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2018 SUBARU Forester?
The most common problems reported for the 2018 SUBARU Forester are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2018 SUBARU Forester problem data come from?
All problem and complaint data for the 2018 SUBARU Forester comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - SUBARU Forester
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2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
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2005 Problems
2004 Problems
2003 Problems
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2001 Problems
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