2010 SUBARU Outback Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
358
Complaints Reported
Complaints by Component
POWER TRAIN
69 complaints
It is a known issue with subarus of this year that the engine will stall at random intervals when stopping, weather at a stop sign or stop light, warm or cold, fast stops or regular stopping. There is no consistency to it, completely random. There are no warning lights that appear, I have not taken this car to the dealer because after purchasing it I cannot afford to take it to the dealer. I purchased this car used for my elderly parents and this is a disturbing problem that could get them hurt or killed. Why has this KNOWN issue not been recalled? there are multiple service bulletins reported to NHTSA addressing this issue but no recall?
Jun 15, 2025
The contact owns a 2010 Subaru Outback. The contact stated that on numerous occasions while driving at undisclosed speeds, the vehicle hesitated. No warning light was illuminated. The contact stated that while shifted in reverse, the vehicle inadvertently shifted into drive independently. The contact turned off and restart the vehicle. The contact then stated that he was able navigate the vehicle back onto the road. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was notified of the failure and the contact was informed that the warranty had expired but no further assistance was provided. The failure mileage was approximately 196,000.
Sep 07, 2023
The car will die/stop working at stop signs and at abrupt stops. The problem has been confirmed by a Subaru dealer, and it is a known safety concern, as Subaru put out a safety bulletin but came up short in actually recalling the cars affected. It has been confirmed as a faulty torque converter by a dealership service department. There have been no warnings or messages prior to the problem happening. It is a HUGE safety concern, as the car will die at lights and busy intersections, causing traffic to stop abruptly. It is an accident waiting to happen!!! Because my vehicle is out of warranty, Subaru will not cover the cost of replacing this DANGEROUS system failure.
Sep 02, 2022
Recently, while driving home in traffic, with the car in drive while braking, my car stalled in the middle of the road. Since then, it has happened 4 times. Upon breaking while the car is in Drive, the car stalls and Check Engine Light, Battery, Engine Oil, Oil Temp, AWD, and Traction Control Warning Light come on. When I shift the car into Park, turn off the car, and restart, the lights go away and the car runs smoothly. This is a huge safety concern when the car fails while I am actively driving and has almost caused accidents. I took the car to the dealership and they said that it needs a new torque converter (see Subaru Service Bulletin 16-90-13R https://static.nhtsa.gov/odi/tsbs/2018/MC-10140492-9999.pdf). This is a huge safety liability and this issue should be recalled as the car stalling in the middle of traffic is dangerous.
Aug 23, 2022
Outback started jerking forward with an increase in RPMs and noise from engine. Malfunction was very alarming and could result in a traffic accident...especially at higher speeds and in traffic. No warning lamps/messages indicated from vehicle. Took vehicle to Subaru dealership and rode with mechanic. Was told by dealership that a new CVT (transmission) is needed at a quoted cost of $9,000+ (with only 110k miles on the vehicle). Found that a warranty extension was offered by Subaru (2017 CVT Warranty Extension Bulletin Number 16-107-17R) for customer complaints about this issue but not a recall. Contacted Subaru of America. Subaru of America offered minimal assistance and would not honor the extended warranty due to just falling outside of extended warranty period (due to driving fewer-than-average miles per year).
Jan 18, 2022
+ 64 more complaints for this component
AIR BAGS
39 complaints
The contact's father owned a 2010 Subaru Outback. The contact's father received recall notifications of NHTSA Campaign Number: 20V001000 (Air Bags) and would like to be removed from the recall distribution list because he no longer owns the vehicle, and the vehicle was exported to Canada. The dealer and the manufacturer were not contacted.
Jul 08, 2024
Takata recall. The contact owns a 2010 Subaru Outback. The contact stated that he received notification of NHTSA Campaign Number: 19V007000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no recall associated with the VIN. Consumer would like to cancel the investigation.
Apr 18, 2022
SUBARU WEBSITE STATES NO ACTIVE RECALL. HOWEVER, I RECEIVED A RECALL NOTICE AND HASSETT SUBARU ORDERED THE REPLACEMENT AIRBAG AND INFORMS ME THAT THE AIRBAG HAS BEEN DELIVERED. HASSETT SUBARU STATES THAT INSTALLING THE AIRBAG TAKES AN ENTIRE DAY, AND HASSETT SUBARU ONLY HAS ONE MECHANIC WHO IS TRAINED TO INSTALL THE NEW AIRBAG. HASSETT SUBARU HAS NOT YET INSTALL THE REPLACEMENT AIRBAG. I ORDERED IT ON FEBRUARY 9TH, AND HASSETT SUBARU WILL NOT PROVIDE ME AN APPOINTMENT UNTIL MARCH 19. THIS IS UNACCEPTABLE.
Mar 01, 2019
PASSANGER AIR BAG WARNING LIGHT DOES NOT GO OFF WHEN 90 LB PERSON SITS IN FRONT PASSENGER SEAT. DEALER SAYS UNIT IS WORKING WITH LARGER ADULT SITTING IN SEAT.
Oct 17, 2017
I HAVE A HAVE A AUTO AIRBAG SETTLEMENT NOTICE
Sep 09, 2017
+ 34 more complaints for this component
EXTERIOR LIGHTING
27 complaints
This is not about my car, but instead many different cars. When a cars lights are set to it's parking lights or running lights position, often located on the turn signal stalk, at night it appears to the driver that their headlights are on, when in fact only the "parking lights are on in front. This is a problem, but not what I'm reporting. When in the parking light position (at night), it appears the headlights are on because there's some light out front AND the instrument cluster is lit up as well. Here's the defect in design, the brake lights are NOT on, completely dark at the rear of the vehicle, so drivers are driving on the highway thinking their headlights and brakes lights are on, when they're not. When the parking light position is active, it should include the brake lights. Can't imagine how many rear-enders are because of this design flaw. *The rotating light switch on turn signal stalks often get unknowingly rotated out of Auto or the headlight position when the turn signal is repeatedly used.
Dec 26, 2022
About three years ago; there was a recall for the headlights. Subaru did replace the headlights, but I have replaced the headlights two additional times since then. And I currently have a headlight out a marker light out. I also last year had all of my marker lights burn out.
Apr 05, 2022
I HAVE OWNED THIS VEHICLE FOR ABOUT 4 YEARS NOW AND HAVE HAD TO REPLACE MY HEADLIGHTS EVERY 2 TO 3 MONTHS.. SOMETHING IS DEFINITELY WRONG. MY HEADLIGHTS ALWAYS JUST GO OUT ESPECIALLY WHEN I'M DRIVING HOME MY HEADLIGHTS WILL JUST BURN OUT AND IT LEAVES ME TRYING TO NAVIGATE HOME IN THE DARK. WHEN I GO TO MY SUBARU DEALER THEY OFFER ME NO SOLUTION. I ASK IF THERE IS SOMETHING WRONG WITH MY CAR THAT MAKES THIS HAPPEN AND THEY TELL ME NOTHING IS WRONG AND THEN CHARGE ME $60+ TO CHANGE THESE HEADLIGHT BULBS. THIS IS UNSAFE AND IT IS EXTREMELY COSTLY. ESPECIALLY SINCE THIS VEHICLE HAS TO BE PUT IN THE SHOP WHEN THE BULBS NEED TO BE CHANGED DUE TO THE WEIRD DESIGN THEY USED. THE DATE FOR THE INCIDENT HAPPENED IS ONLY THE MOST RECENT. THIS HAS HAPPENED EVERY 2 TO 3 MONTHS SINCE THE OWNERSHIP OF THE VEHICLE.
Oct 21, 2020
I HAVE HAD TO CHANGE BOTH PASSENGER AND DRIVER SIDE LOW BEAM HEADLIGHTS THREE TIMES WITHIN THE LAST THREE MONTHS. IT'S IS NOT THE LIGHTS THEMSELVES BUT THE VEHICLE. THIS IS COSTLY AS SO MUCH HAS TO BE REMOVED IN ORDER TO REPLACE THE LIGHTS. THIS IS GOING TO BE MY THIRD TIME REPLACING MY LIGHTS SINCE JANUARY.
Apr 03, 2019
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO SCHLOSSMANN SUBARU CITY OF MILWAUKEE (LOCATED AT 4640 S 27TH ST, MILWAUKEE, WI 53221, (414) 459-3677) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Dec 13, 2018
+ 22 more complaints for this component
STEERING
23 complaints
We experienced a steering failure which could have led to a very serious accident. Returning on a freeway after purchasing groceries we heard a kind of rattle rhat seemed to come from behind the hub of the steering wheel. We made it home but as we pulled into our driveway the steering failed completely. The steering wheel spun around like a pinwheel, no resistance whatsoever and absolutely no effect on the car’s steering. If this had happened on the freeway I hate to think what might have happened. The car had to be towed to the local Subaru dealer where it took 17 days to repair the vehicle. We were lucky. It could well have been a disaster.
Sep 20, 2021
THE STEERING HAS A SHAKE TO IT ON THE HIGHWAY SPEEDS OF 45 MPH AND UP . GETTING WORSE. I HAVE 125,000 IN IT, ITS IN GREAT SHAPE-CANT AFFORD ANOTHER CAR. NOW IT IS GETTING WORSE AND WHEN TURNING OFF THE HIGHWAY ON THE OFF RAMPS IT JERKS THE STEERING WHEEL FROM MY HANDS. ALMOST GONE OFF THE RAMP TWICE NOW.... BARE WHITE KNUCKLE DRIVING. NEW TIRES, BALANCED THREE TIMES, ROTORS TURNED, NEW BUSHINGS (WHICH WERE NOT NEEDED BUT SUGGESTED AS A FIX) ETC.... NO MECHANIC KNOWS WHAT IS HAPPENING. I AM GETTING SCARED TO DRIVE IT, BUT I LOVE THE CAR OVER ALL I JUST WANT AN ANSWER TO GT IT FIXED OR HAVE SUBARU TO FIND A FIX AND PUT OUT A RECALL SOON. NOW I SEE SO MANY OTHER PEOPLE HAVE THE SAME THING---PLEASE, PLEASE HELP.
Nov 27, 2017
POWER STEERING FAILED WHILE BACKING UP SLOWLY ON A CITY STREET. HYDRAULIC LINE CORRODED AND BROKE.
Dec 13, 2016
SINCE DELIVERY, CAR HAS HAD SLIGHT SHIMMY OF STEERING WHEEL AT MOST SPEEDS ESPECIALLY WHEN TURNING THE WHEEL. NOW STEERING WHEEL HAS DEVELOPED NOTICEABLE SHAKE ABOVE 60 MILES PER HOUR. DEALER SAYS CAR STEERING IS WORKING NORMALLY, POSSIBLY A TIRE ISSUE BUT I DISAGREE. I NOW SEE MANY OTHERS COMPLAIN OF SAME PROBLEM SO I AM REPORTING MINE AS WELL. *TR
Aug 03, 2014
VEHICLE PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL ARE INTERMITTENT AND VOL UP AND MUTE RADIO FUNCTIONS DO NOT WORK ON THE STEERING COLUMN. THIS IS VERY SIMILAR TO NHTSA CAMPAIGN NUMBER 10V283000. I WILL HAVE THE DEALER PROVIDE THE STEERING ROLL CONNECTOR LOT NUMBER TO DETERMINE IF MY VIN HAS AN OLDER STEERING COLUMN ON TUES. MY VIN IS OUTSIDE OF THE EFFECTED RANGE OF A*310001 TO A*377827. *TR
Jul 18, 2013
+ 18 more complaints for this component
SERVICE BRAKES
22 complaints
On Saturday, August 9, 2025, my brakes failed at highway speed. My vehicle's stopping distance was severely increased, forcing me to perform an emergency swerve into the leftmost lane to avoid rear-ending a truck. The maneuver was extremely hazardous, as it occurred in a construction zone with concrete barriers and no shoulder, leaving no safe escape path and endangering myself and others. I confirmed the cause was a catastrophic failure of the four-way brake line union block due to severe corrosion. There were no warning lamps or symptoms prior to the incident; the failure was sudden and total. I found that this defect is difficult to spot during inspections because the part is hidden by a plastic panel. The failed union block and corroded lines were removed and are available for inspection upon request. My research shows this is a widespread issue and the exact failure mode covered by Subaru Recall WQK-47R for 2005-2009 models. This known safety defect persists in the 2010-2014 generation, which is not covered by the recall. Prohibitive dealer repair costs are forcing unsafe workarounds. This defect presents an unreasonable risk to public safety, and I urge the NHTSA to investigate.
Sep 20, 2025
Brake pedal went to the floor while applying the brake. Pulled car back up driveway and parked and noted almost zero ability to brake the car, pedal goes to floor when applying pressure to the pedal, almost zero ability to come to stop. Checked fluid - was still in reservoir but not at max. level (b/n max and min.). Checked under hood at and no signs of any leaks in engine compartment or on any lines in engine compartment (all good). Looked under car and no signs of leaking. Opened reservoir to top off to max. and by time I went into garage and came back with brake fluid the reservoir was empty, reexamined and found brake fluid leaking from a plastic cover on passenger side rear of car. Placed cover to soak up all fluid dripping/ streaming down to the ground. Called my local mechanic, and he indicated car may need to be towed to be serviced. In looking online, I have found many accounts of this issue with 2010 Subaru outback owners in northern areas where corrosion at the 4-way connector of the brakes lines causes immediate loss of braking and loss of all fluid. Not sure of cost, but I am thinking once it is examined the 4-way connector and all 4 brake lines may need to be replaced. This appears to be a widely known issue and for some reason this was never included or changed from 2005-2009 Subaru recalls to change for 2010 models, so I would like to know why this and the cost for repairs are not covered by Subaru as a RECALL. This could have caused a major accident and severe injury or death if traveling at speed on highway or in area needing hard braking to come to immediate stop. This is now the third major issue I have had in less than 12-months and 2nd from corrosion on my 2010 Subaru. Last summer my front frame had corrosion damage and required replacement. This brake issue with corrosion at the lines to the 4-way connector had recalls in earlier models, but why not in 2010 Subaru Outbacks? Very Unsafe and No Warning Light prior to brake loss !
Jun 02, 2025
I noticed my brake pedal suddenly sink to the floor, and I have to press the pedal all the way to the bottom to get a little bit of brake. Was able to make it back home. Upon inspection, I noticed brake fluid dripping from rear passenger side brake pipe, I took off a plastic cover that covers the brake line, and noticed heavy rust on a "Manifold" where two brake lines coming from front of the car and two lines going to two side of rear brakes. The brake line is leaking right from there. I feel sudden failure of this part can lead to fatal accident, luckily I was very close to home and on a local road when I experience this. And Subaru should 1. make it more easy for inspection. 2. notify the public. 3. get more rust proof measures, 4. get it fixed for the current owners. Thanks.
Feb 02, 2025
Complete brake failure due to leakage at 4 way b8rake line junction located above the gas tank on right side rear of vehicle. Known and reported issue due to rust and corrosion of brake lines in this UNPROTECTED area of vehicle. It has been a known problem on these 4th generation vehicles...no recall instituted. Wife and I lucky to be alive. Ridiculous that Subaru America has not been SUMMONED to conform to a NTHSA recall and make repairs on those vehicles affected. Absolutely NO indication failure was about to occur resulting in complete brake failure. Amazingly, this happened in such an area where I was able to roll to a stop and take action to transport the vehicle to my home where it is officially grounded in my garage. Condition was confirmed by a Subaru Master Technician.
Feb 01, 2025
The brake system failed when the brake lines burst at the four way connector on the right, rear side of the vehicle. There were no indicator lights lit on the dash until after losing all braking. Luckily I was traveling slowly and was able to roll to a stop safely. This is due to corrosion on the brake lines in the area of the four way connector. There is a small inspection door on the cover for this connector, so the issue is easily seen. This has been an issue for Subarus in the past with many recalls for this issue on similar models. Unfortunately the recalls end in 2009 for Outbacks while mine is a 2010. Obviously this issue has not been corrected by the manufacturer.
Sep 20, 2024
+ 17 more complaints for this component
ENGINE
20 complaints
I see many many complaints about the head gasket material Subaru used was not compatible with the very fluid that is needed for the cars engine to not blow up.....coolant. Subaru knows the head gasket material is ruined by the coolant it needs but has left us consumers to deal with a very costly, devastating issue such as what I just want through and am still in the middle of a fight with dealer who sold me a car for 10995 and I had it 2 weeks....coolant blew everywhere had to fight with dealership to get them to tow it. I was yelled at, hung up on, calls not returned all while I have no car no way to work and as a [XXX] and a child to raise, I do not have options and live by a thread and paycheck to paycheck.....It should not be allowed that Subaru doesn't fix that since it is a manufacturing defect that they made it incompatible with the coolant it needs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 09, 2024
All instrument and waning lights illuminated and the engine shut down while driving. Took to the Subaru dealer repair shop and the vehicle was diagnosed with a head gasket leak that caused oil to mix with the coolant. This is a low mileage vehicle, 67,597 miles, that has been maintained by Subaru certified mechanics.
May 24, 2023
MY VEHICLE STALLS WHEN I SLOW DOWN FOR A STOP SIGN OR TRAFFIC LIGHT. IT'S BEEN OCCURRING FOR MONTHS.
Apr 20, 2021
FAILED HEAD GASKET. THIS SHOULD NOT HAVE FAILED AT AROUND 112K. THIS IS A 2.5 LITRE 4 CYLINDER ENGINE. ENGINE STARTED TO OVERHEAT. I BELIEVE THIS IS A RECURRING PROBLEM WITH THIS CAR.
Oct 26, 2020
CAR ENGINE STOPS UNEXPECTEDLY FOR NO REASON WHILE OPERATING THE VEHICLE, CAUSING THE STEERING TO LOCK UP. THIS HAS HAPPENED THREE TIMES IN THE LAST FIVE DAYS. ONE TIME NEARLY CAUSING AN ACCIDENT.
Sep 21, 2020
+ 15 more complaints for this component
ENGINE AND ENGINE COOLING
18 complaints
CAR STALLS AFTER STOPPING AT A STOP SIGN AND HAS TO BE RESTARTED. *KB
Jul 18, 2011
WE BOUGHT A 2010 SUBARU OUTBACK WITH MANUAL TRANSMISSION IN JULY 2010. IT HAS STALLED TWICE (ONCE IN SEPTEMBER AND ONCE IN OCTOBER) WHILE DRIVING ABOUT 25 MPH WITH THE CLUTCH DEPRESSED AND MAKING A LEFTHAND TURN INTO ONCOMING TRAFFIC. IN BOTH INSTANCES OF STALLING, THERE WAS A SLIGHT INCLINE IN THE HILL. SINCE I WAS TURNING INTO ONCOMING TRAFFIC THIS WAS A VERY DANGEROUS SITUATION. THE CAR STARTED UP IMMEDIATELY AFTER I PULLED TO SIDE OF ROAD. I AM BRINGING IN THIS CAR FOR SERVICE THIS UPCOMING WEEK. THE SUBARU DEALER I JUST SPOKE WITH SAID THAT THEY HAVE HAD TO SERVICE MULTIPLE CARS WITH THIS STALLING ISSUE FOR THE 2010 MODEL. THIS ISSUE IS EXTREMELY DANGEROUS AND SUBARU NEEDS TO PROVIDE A COMPREHENSIVE FIX BEFORE PEOPLE ARE HURT OR DIE--PERHAPS SOME PEOPLE HAVE BEEN HURT ALREADY? *TR
Oct 21, 2010
TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED OUT OF THE DRIVEWAY, IT BEGAN TO SHAKE AND THEN STALLED. OTHER THAN THE SHAKING, THERE WAS NO PRIOR WARNING. THE DEALER REPLACED THE TRANSMISSION BUT THE FAILURE CONTINUED. THE CONTACT BELIEVED THE PROBLEM TO BE RELATED TO THE AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS APPROXIMATELY 12,000.
Sep 29, 2010
I HAVE A 2010 SUBARU OUTBACK PZEV 6-SP MANUAL. THE ENGINE WILL SOMETIMES STALL (4 TIMES AND COUNTING, IN THE PAST 4 MONTHS) WHEN THE CLUTCH IS DEPRESSED TO SLOW DOWN FOR A STOP SIGN OR LIGHT. ALSO AT TIMES THE ENGINE WILL STUMBLE WHEN THE CLUTCH IS DEPRESSED FOR UPSHIFTS (NUMEROUS TIMES OVER THE MONTHS). THE PROBLEM IS AGGRAVATED WHEN THE A/C IS ON. THIS STALL PROBLEM CAN HAPPEN AT ANY SPEED, MOST NOTABLY AT 70KPH IN 4TH GEAR - SHIFTING TO NEUTRAL WHILE APPROACHING A RED LIGHT. THE ORANGE AND RED DASH LIGHTS WILL COME ON, STEERING AND BRAKING BECOME HEAVY, THE A/C SHUTS OFF WHILE THE FAN CONTINUES TO RUN AND A RESTART WITH THE KEY IS NECESSARY. THANK GOD THIS HAS NOT YET HAPPENED ON AN ON-RAMP OR OFF-RAMP. *TR
Aug 31, 2010
2010 SUBARU OUTBACK, 6 SPEED MANUAL TRANSMISSION. THE CAR HAS STALLED APPROXIMATELY 6 TIMES WHILE STOPPING AT A STOP SIGN WITH BOTH CLUTCH AND BRAKE PRESSED TO GROUND. NOTIFIED DEALER. DEALER LOOKED AT CAR AND SAID THEY COULD NOT REPLICATE ISSUE AND DID NOT KNOW WHAT WAS WRONG WITH IT. SUGGESTED I WAS DOING SOMETHING WRONG TO MAKE IT STALL. *TR
Aug 23, 2010
+ 13 more complaints for this component
ELECTRICAL SYSTEM
11 complaints
The contact owns a 2010 Subaru Outback. The contact stated that while coming to a complete stop, the vehicle inadvertently lost motive power. Additionally, the vehicle would make abnormal sounds and the gear shift indicator light would disappear from the instrument cluster. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was taken to four independent mechanics. The last mechanic diagnosed that the failure was related to NHTSA Campaign Number: 19V297000 (Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 100,000.
Jan 11, 2022
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 50 MPH, SHE NOTICED THAT THE HORN MADE NO SOUND WHEN DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND PROVIDED MINIMAL ASSISTANCE TO THE CONTACT WITH OFFERING A PARTIAL PAYMENT FOR THE REPAIR. THE CONTACT FELT THAT SHE SHOULD NOT BE RESPONSIBLE TO PAY FOR THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 129,000.*DT*DT*DT*JB VEHICLE WAS TAKEN TO THE DEALER.*JB
Feb 26, 2021
WHILE DRIVING ALL THE WARNING LIGHTS ON THE DASH LIT UP. BRAKE, SKID CONTROL, CRUISE CONTROL AND CHECK ENGINE. THIS HAPPENED DURING THE SUMMER AND I STOPPED AT A REPAIR SHOP AND THEY RESET THE COMPUTER AND IT WORKED FINE UNTIL TODAY. I GOOGLED THIS PROBLEM AND SEEMS MANY OTHER SUBARU OWNERS ARE HAVING THE SAME PROBLEM. SEEMS DEALERS HAVE MANY EXPENSIVE REPAIRS BUT EVEN AFTER REPAIRS, OWNERS ARE STILL HAVING THE SAME PROBLEMS. I JUST RETURNED MY CARE TWICE FOR A RECALL ON THE AIRBAGS. THIS SEEMS TO BE A REOCCURRING PROBLEM WITH SUBARUS.
Dec 12, 2020
UPON STARTING CAR THE CENTER CONSOLE DIDN'T TURN ON - THIS INCLUDED RADIO/CD PLAYER, AC, HEATER, MPG, CLOCK, AND CHARGING STATION/USB, STEERING WHEEL ELECTRICAL COMPONENTS. SEEMS TO BE A FAULTY ELECTRICAL SHORT
Jul 19, 2019
DASHBOARD WARNING LIGHTS GOING OFF. STARTS AS SOON AS THE VEHICLE TURNS ON. VERY RARELY DOES IT TURN OF. CHECK ENGINE LIGHT IS FLASHING, ANTI-SKID LIGHTS FLASHING, LOW TIRE PRESSURE LIGHTS FLASHING, CRUISE CONTROL LIGHTS FLASHING. HAVE TRIED MULTIPLE FIXES, BUT NOTHING WORKS. THIS HAS BEEN GOING ON FOR OVER 1 YEAR.
Aug 17, 2018
+ 6 more complaints for this component
STRUCTURE
9 complaints
I BEGAN HEARING UNUSUAL SOUNDS WHEN DRIVING MY VEHICLE IN JUNE. IT WASN'T CONSISTENT. IT WOULD HAPPEN SOMETIMES WHEN I WOULD BRAKE, EXCEL, TURN, MOSTLY IN CITY TRAFFIC. I COULDN'T FIGURE IT OUT. IT CONTINUED TO BECOME MORE FREQUENT AND LOUDER. ON JULY 2ND, IT BECAME VERY BAD, ESPECIALLY WHEN I BACKED INTO MY DRIVEWAY. I WAS AFRAID TO DRIVE THE CAR ANYMORE. I WAS UNABLE TO SCHEDULE AN APPOINTMENT WITH THE SUBARU DEALERSHIP, WHICH I WAS TOLD WOULD BE 7-10 DAYS BEFORE THEY COULD EVEN LOOK AT IT, SO I TOOK IT ELSEWHERE. IT TURNED OUT TO BE MY SUB FRAME. I WAS TOLD THE CONDITION WAS VERY DANGEROUS. THE MECHANIC WAS FAMILIAR WITH THIS PROBLEM, HAVING JUST RECENTLY REPLACED THE SUB FRAME IN A 2011 SUBARU LEGACY. HE MENTIONED THE METAL THEY USE IS OF POOR QUALITY AND THEIR WELDS ARE NOT DONE WELL. MY VEHICLE ONLY HAD 102,000 MILES ON IT.
Aug 05, 2020
THE FRONT SUBFRAME RUSTED THROUGH, CAUSING LOUD SCRAPING NOISES WHEN TURNING. THIS CAR HAS ABOUT 92000 MILES ON IT AND IS LESS THAN TEN YEARS OLD. REPAIR SHOP DETERMINED THE CAR WAS UNDRIVEABLE AS THIS PART SUPPORTS THE ENGINE AND TRANSMISSION. REPAIR SHOP ALSO SAID THEY HAVE SEEN THIS FAILURE ON OTHER VEHICLES, SPECIFICALLY SUBARU AND MAZDA.
Sep 06, 2019
MY SUBARU OUTBACK SUNROOF HAS LEAKED SINCE THE VERY FIRST WINTER. TOXIC MOLD BUILT UP IN THE HEADLINER, ON THE SEATBELTS AND IN OTHER AREAS. MY WIFE WAS SO SICK AT ONE POINT SHE WAS COUGHING SO HARD SHE THREW UP IN OUR DRIVEWAY AFTER SHE GOT OUT OF THE CAR. SHE WAS SICK FOR YEARS AND WE DIDN'T KNOW WHAT IT WAS. A QUICK SEARCH ON THE INTERNET YIELDED OTHER SUBARU OWNERS WITH SUNROOF LEAKS AND I BELIEVE THAT IT IS RELATED TO THE DESIGN. THE PROBLEM REMAINS UNRESOLVED AND IT IS UNSAFE FOR MY WIFE TO DRIVE THE VEHICLE. MOLD REPORT ATTACHED. NOT ONLY IS THE MOLD A SAFETY ISSUE, BUT YOU WOULD NOT WANT TO BE IN ON COMING TRAFFIC WITH MY WIFE HACKING AND COUGHING.
Jan 27, 2017
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE REAR SECTION OF FRONT SUB-FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
May 05, 2016
TRIED TO OPEN DRIVER'S SIDE DOOR TO EXIT CAR AFTER PARKING. HANDLE MADE A SOMEWHAT DIFFERENT SOUND THAN USUAL, AND FAILED TO OPEN LATCH. LOCKING/UNLOCKING AND MULTIPLE ATTEMPTS TO OPERATE INSIDE DOOR HANDLE WERE UNSUCCESSFUL IN OPENING THE DOOR. WITH DIFFICULTY, I WAS ABLE TO MOVE INTO PASSENGER SIDE OF FRONT SEAT BY CLIMBING OVER THE CONSOLE AND WAS ABLE TO EXIT THE CARE. WHILE THIS WAS NOT AN EMERGENCY, HAD IT OCCURRED DURING AN EMERGENCY, THE DRIVER LIKELY WOULD HAVE BEEN TRAPPED FOR SEVERAL MINUTES. I TOOK IT IN FOR A REPAIR TODAY, AND SUBARU DEALER CAN'T GET THE PART (CABLE RUNNING BETWEEN INSIDE DOOR HANDLE AND LATCH) FOR 3-4 DAYS. TOLD IT WAS NOT COVERED BY WARRANTY. WONDERED IF IT MIGHT BE RELATED TO THE 2010 TRIBECA DOOR LATCH PROBLEM WHICH PROMPTED A RECALL. *TR
Apr 17, 2015
+ 4 more complaints for this component
SUSPENSION
8 complaints
Engine subframe catastrophic failure (left side) due to severe corrosion. Lower control arm detached resulting in erratic handling and pulling. Car unsafe to drive and expensive to repair at ~$2200. Did research and found to be a very common complaint for 2010-2014. Recall needs to be issued to replace corroded subframes.
Jan 05, 2025
2010 Outback Subframe or cradle Subaru OEM # 50527AJ01A is a vital safety component and as designed and installed completely supports the weight of the engine and transmission - I have excessive rust and Corrosion of sub frame. This should be a recall. A google search shows this is a common issue for this model. Please review my complaint
Aug 26, 2023
The contact owns a 2010 Subaru Outback. The contact stated that while his daughter was reversing out of the driveway, the vehicle was making an abnormal clicking sound. The contact's daughter was able to continue driving; however, the suspension was not stable. The contact and his wife test drove the vehicle and noticed that the suspension was unstable. The vehicle was taken to the dealer where it was diagnosed that the front subframe was severely corroded. The dealer diagnosed that the subframe, bushings, and the rear toe links needed to be replaced; and an alignment needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 114,000.
Sep 30, 2022
I’m driving down the road and I hit a bump, then I go to brake and veers left, I take to my mechanic he says the my subframe cracked, car is not safe to drive, he says it happens a lot
Mar 30, 2022
THIS 2010 SUBARU OUTBACK HAS ONLY 69000 MILES ON IT AND IT HAS SEVERAL RUSTED ROT SPOTS ON THE SUB FRAME, THE AXLES AND OTHER FRONT END COMPONENTS ALSO HAVE LAYERS OF RUST SUGGESTING THE STABILITY OF THOSE PARTS IS ALSO COMPROMISED. IT IS DISAPPOINTING THAT THIS HAS HAPPENED TO THIS VEHICLE WITH SO FEW MILES ON THE ODOMETER.
Jul 24, 2020
+ 3 more complaints for this component
POWER TRAIN,ENGINE
8 complaints
Vehicle has an automatic transmission and it stalls when stopping. There is no warning light on the dash. This happens more frequently when the vehicle is warm, in early operation it may only hesitate or run rough while stopping. A warm a stop is more likely to stall the vehicle than a slow stop. Hard braking at operating temperature will stall the vehicle without fail. This has been happening since I bought it and it occurs with each drive every day.
Feb 03, 2024
MAJOR SAFETY ISSUE - VEHICLE HAS STARTED STALLING WHEN COMING TO A STOP OR STARTING TO TURN. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS TURNING OUT ONTO THE HIGHWAY. SUBARU ISSUED A RECALL, BUT MY CAR IS NOT COVERED DUE TO MILEAGE, WHICH IS PROBLEMATIC.
Jul 15, 2019
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 45 MPH, THE VEHICLE JERKED BACK AND FORTH. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED, BUT THE VEHICLE DID NOT MOVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. THE VIN WAS NOT AVAILABLE.
Jan 09, 2019
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 25 MPH, THE ENGINE STALLED WHILE APPROACHING A STOP LIGHT. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE STOPPED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND REVERSE OUT OF TRAFFIC. THE CONTACT DROVE THE VEHICLE TO THE DEALER (JOHN HOWARD SUBARU, 1730 MILEGROUND RD, MORGANTOWN, WV 26505) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED UNDER THE WARRANTY EXTENSION. THE NEXT DAY, THE DEALER CALLED AND STATED THAT SINCE THE VEHICLE HAD A NEW TITLE, IT NO LONGER COULD BE REPAIRED UNDER THE WARRANTY EXTENSION. THE MANUFACTURER WAS NOTIFIED AT 1-800-782-2783 AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *TT UPDATED 8/22/18*JB
Dec 14, 2017
OCCASIONALLY THE 2.5 L ENGINE WITH CVT WILL APPEAR TO ALMOST STALL UPON DECELERATING AND COMING TO A STOP (AT A TRAFFIC LIGHT, STOP SIGN, ETC.). THE ENGINE WILL SHUDDER, THE RPMS WILL DROP BELOW 700 AND THEN QUICKLY RETURN TO NORMAL IDLE (ABOUT 800 OR SO). HAVE NOT YET EXPERIENCED A STALL BUT HAVE COME CLOSE. OUR CAR HAS ABOUT 87000 MILES AND IS OTHERWISE IN GOOD CONDITION. OUR MECHANIC HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM BECAUSE THIS IS AN INTERMITTENT ISSUE, IT CANNOT BE DUPLICATED AND THERE ARE NO CODES. OTHER SIMILAR POSTS HAVE INDICATED THAT THE TORQUE CONVERTOR MAY BE THE CULPRIT. CONSIDERING THE QUANTITY OF POSTS, AN INVESTIGATION SHOULD BE UNDERTAKEN. STALLING CAN BE A SAFETY PROBLEM.
Oct 16, 2017
+ 3 more complaints for this component
UNKNOWN OR OTHER
8 complaints
ACTUATOR THAT ADJUSTS THE AIR FLOW BROKEN AND DOESN'T NOW ALLOW THE AIRFLOW TO BE DIRECTED TO THE WINDSHIELD. THIS IS AN EXTREME SAFETY HAZARD AS THE WINDOWS FOG UP AS THE CAR WARMS AND YOU CANNOT SEE OUT OF THE WINDOW.
Mar 18, 2023
I WAS PULLING OUT OF THE GARAGE, AND THE WINDSHIELD CRACKED. NOTHING TOUCHED THE CAR, IT JUST CRACKED ON ITS OWN. THE CRACK IS IN AN ARCH SHAPE FROM THE DRIVERS SIDE CORNER TO THE PASSENGER SIDE CORNER (ABOUT 12 INCHES HEIGH AT THE TOP. THERE IS ALSO A VERTICAL CRACK DOWN THE CENTER.
Nov 27, 2020
I AM EXPERIENCING HESITATION WHILE DRIVING THE CAR. I HAVE THREADS WITH SUBARU DRIVERS WHO ARE EXPERIENCING THE SAME ISSUES AND ALL HAVE NO LUCK RESOLVING THE ISSUE AT DEALERSHIPS.
Sep 23, 2020
ON 4/22/2018 AT 2:33 PM I WAS DRIVING ALONG I-80 SOUTH OF HAZELTON, PA (HTTPS://GOO.GL/MAPS/GJHN82KH8PC2). I WAS GOING 65. THE TEMPERATURE WAS ABOUT 60. THERE WERE NO CARS IN FRONT OF US OR BEHIND US AND THE NEAREST OVERPASS WAS SEVERAL THOUSAND FEET AHEAD OF US. WE WERE NOT IN A FALLING ROCK AREA. SUDDENLY, THERE WAS A VERY LOUD POPPING SOUND. IMMEDIATELY, THERE WAS A LOUD WOOSHING SOUND OF AIR AND WHAT SOUNDED LIKE GRAVEL ON THE CAR'S ROOF. I DECELERATED AND MY TWO PASSENGERS LOOKED AROUND TO SEE IF SOMETHING HAD FALLEN OFF THE CAR AND WAS BEHIND US. WE SAW NOTHING IN THE ROADWAY BEHIND US. I SLOWLY SLID OPEN THE VISOR PANEL FOR THE SUNROOF AND SAW THE GLASS HAD SHATTERED. I PULLED OVER AND TOOK PHOTOS OF THE DAMAGE. THE DAMAGE (A 6" X 16" HOLE) WAS ALMOST IN THE DIRECT CENTER OF THE SUNROOF. THERE WERE NO STONES OR FOREIGN OBJECTS INSIDE THE HOLE.
Apr 24, 2018
FLUIDS DRAINING FROM RADIATOR, WARNING LIGHTS FLASHING
Sep 12, 2017
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
6 complaints
MY HEADLIGHTS BOTH LOW BEAM AND HIGH GO OUT ON A MONTHLY BASIS. I HAVE A 2 YEAR OLD DAUGHTER AND LIVE IN THE MOUNTAINS OF LAKE TAHOE. THIS IS A NUISANCE AS WELL AS A CONSIDERABLE SAFETY HAZARD AND THE DEALERSHIP SEEMS TO THINK THERE IS NO ISSUE OTHER THAN CONTINUAL BAD BULBS. I AM CONSIDERING FILING A LAW SUIT AGAINST SUBA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
May 29, 2018
IN MARCH 2013 AN AUTHORIZED SUBARU SERVICE DEPARTMENT NOTED THERE WAS A RECALL (49 CFR PART 573.6) FOR PUDDLE LIGHTS ON MY CAR AND ORDERED THE PARTS. THIS IS NOTED IN MY FILE AT THE SERVICE DEPARTMENT. THEY WERE GOING TO CALL ME WHEN THE PARTS CAME IN. THAT DID NOT HAPPEN. NOW MY PUDDLE LIGHTS HAVE FAILED AND THE SHORT MAKES IT SO MANY MORE FEATURES IN MY CAR DO NOT WORK (INTERIOR LIGHTS, GAUGES AND KEY FOB (CURRENTLY USE THE SAME FUSE). FOR SOME REASON MY VIN DOES NOT SHOW ON THE RECALL LOOK UP, BUT IT FITS THE VIN RANGE AS WELL AS MAKE, MODEL AND YEAR. IS IT POSSIBLE THAT SUBARU CAN SKIRT THE RECALL, IF THE PUDDLE LIGHTS WERE INSTALLED AT THE DEALERSHIP AT TIME OF PURCHASE AND NOT AT THE FACTORY (SAME PART, AUTHORIZED SERVICE DEPARTMENT, NEW CAR)? THIS APPEARS TO BE THE CASE.TO DATE, SUBARU USA HAS OFFERED TO PAY HALF THE COST THE REPAIR ($881) IN THE INTEREST OF 'CUSTOMER SATISFACTION' AND NOT PER THE RECALL (SR1-30211430901). MY LOCAL MICHAEL'S SUBARU IN BELLEVUE WASHINGTON (SERVICE ADVISOR [XXX]) HAS NOT OFFERED ANYTHING AND HAD MADE FEW EFFORTS, IF ANY, TO CONTACT ME WITH STATUS. I FEEL THE BELLEVUE SERVICE DEPARTMENT DROPPED THE BALL 5 YEARS AGO WHEN IT WOULD GAVE BEEN EASIER TO ADDRESS (NEW RECALL AND NEWER CAR - 67,000 MILES). THE PROBLEM WAS FIRST NOTED IN DECEMBER 2017 WHEN THE KEY FOB STOPPED WORKING. THAT WAS TRACKED TO A SHORT IN ONE OF THE PUDDLE LIGHTS. I AM TRYING TO UNDERSTAND IF THIS PART SHOULD BE COVERED BY A RECALL AND IF THIS MIGHT ALSO BE RELATED TO THE MAGNUSON-MOSS WARRANTY ACT EVEN THOUGH THUS A A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 28, 2018
THE OUTSIDE BULBS CONSTANTLY BURN OUT, IT CAN BE A HEADLIGHT, (HIGH BEAM, LOW BEAM) LICENSE PLATE LIGHT, BRAKE LITE, RUNNING LIGHTS....THE INSIDE LIGHTS HAVE BEEN OK THIS BULB ISSUE STARTED AT 27,000 MILES AND HAS BEEN A CONSTANT PROBLEM SINCE. OUT OF 24 SERVICE ORDERS, NINE OF THOSE ORDERS HAVE NEEDED TO HAVE ONE OR MORE BULBS REPLACED. I LIVE IN THE FOOTHILLS OF CALAVERAS COUNTY, CALIFORNIA AND THE EXCUSE THE DEALERSHIP GIVES ME IS THAT WE HAVE ROUGH ROADS IN THESE HILLS. WELL, I SAY, WHAT A LINE OF POOP, I DRIVE A SUBARU, IT'S MADE FOR OUR AREA. EITHER I HAVE AN ELECTRICAL PROBLEM THAT OBVIOUSLY STARTED WHEN THE CAR WAS UNDER WARRANTY OR THAT THE BULBS THAT ARE BEING USED ARE TOTALLY OF BAD QUALITY. *TR
Oct 17, 2014
HEADLIGHT WENT OUT AFTER REPLACEMENT A YEAR AND 3WKS AGO. THIS IS THE 3RD HEADLIGHT REPLACEMENT ON A 2010 VEHICLE SINCE PURCHASE 3YRS AGO AT 29,500MI AS A CERTIFIED USED SUBARU FROM THE DEALER. *TR
Oct 08, 2014
HEADLIGHTS BURN OUT IN TANDEM. THE FIRST OCCURRENCE WAS IN 2012. IT HAPPENED AGAIN ALMOST EXACTLY ONE YEAR LATER. HEADLIGHTS SHOULDN'T BURN OUT AFTER LESS THAN ONE YEAR OF REGULAR USE. THERE ARE FEW MILES ON THIS VEHICLE AND IT DOES NOT HAVE EXCESSIVE USE (EITHER NIGHT DRIVING OR LEAVING THE HEADLIGHTS ON DURING REGULAR USE). MY MECHANIC FEELS THIS IS A SIGN OF A LARGER ISSUE AND IT LOOKS LIKE IT'S FAIRLY WIDESPREAD. MY MECHANIC ALSO VERIFIED WITH A SUBARU MECHANIC THERE IS NO DIFFERENCE BETWEEN BULBS SUPPLIED BY HIS SHOP AND A SUBARU DEALERSHIP. THEY ARE BOTH PHILLIPS BULBS. *TR
Dec 31, 2013
+ 1 more complaint for this component
STEERING,SUSPENSION
5 complaints
MY 2010 SUBARU OUTBACK K-FRAME AND A-FRAME ROTTED OUT, AFFECTING MY STEERING, MY BREAKING AND MY ABILITY TO CONTROL MY STEERING. THIS CAUSED A VERY DANGEROUS SAFETY ISSUE. I NOTIFIED SUBARU AND THEY INFORMED ME THERE WERE NO RECALLS ON THE K-FRAME OF THIS YEAR'S VEHICLE, ALTHOUGH THERE HAD BEEN FOR THE REAR SUB-FRAME ON THIS VEHICLE. ALSO, SUBARU WANTED $1400 TO REPAIR THE SUB-FRAME, SO I WENT TO A SALVAGE YARD AND DISCOVERED THAT ALL BUT TWO OF THE SUB-FRAMES IN THE SALVAGE YARD WERE ALL ROTTED IN THE SAME AREAS. THIS LEADS ME TO BELIEVE THAT THE SUB-FRAME SHOULD BE REPORTED AS A SAFETY ISSUE; AS IF THE SUB-FRAME FAILS AT THE A-FRAME, YOU WILL LOSE STEERING AND BRAKING ABILITY. MY FATHER WAS THE FIRST AND ONLY OTHER OWNER OF THIS VEHICLE AND IT WAS UNDERCOATED BY THE MANUFACTURER WHEN IT WAS BOUGHT--YET IT STILL ROTTED OUT.
May 21, 2019
WHILE DRIVING DOWNHILL IN THE SUMMER ON A DRY ROAD AT AROUND 60 MPH THE STEERING WHEEL EXCESSIVELY BEGIN TO VIBRATE/SHAKE AROUND 55MPH AND HIGHER SPEEDS LEFT TO RIGHT AND RIGHT TO LEFT EXCESSIVELY. THE VIBRATION/SHAKING WAS ALMOST UNCONTROLLABLE AS IF IT WERE ON BLACK ICE. THE VIBRATION ONLY BECAME CONTROLLABLE IF I SLOWED DOWN. THIS SHAKING/VIBRATION ONLY SEEMS TO OCCUR AT HIGHER SPEEDS AND OCCURS QUITE OFTEN. *TR
Sep 25, 2011
1. NO EVENTS LEADING UP TO THE FAILURE AS IT IS A BRAND NEW CAR AND HAS BEEN EVIDENT FROM THE VERY BEGINNING. 2. STEERING WHEEL VIBRATES AT HIGHWAY SPEEDS BETWEEN 70 AND 75 MPH. IT OCCURS ALL THE TIME AT THOSE SPEEDS. CONSEQUENCES ARE THAT IT IS VERY DISTRACTING AND ALSO CAUSES NUMBNESS IN HAND AND ARM ON LONG TRIPS. 3. TIRES WERE BALANCED AND ROTATED BY DEALER, BUT PROBLEM WAS NOT RESOLVED. *TR
Aug 18, 2010
STARTING FROM 1,700 MILES, THIS CAR STARTED DEVELOPING THE VIBRATION ON THE STEERING WHEEL. THIS VIBRATION/SHIMMY IS MORE PRONOUNCED ON HIGHWAY (>70MPH) BUT NOTICEABLE IN OTHER SPEEDS. I HAVE OWNED A COUPLE OF VEHICLES AND THIS KIND OF SHIMMY/VIBRATION HAS NEVER HAPPENED ON ANY CARS THAT I OWNED/DROVE. I AM 100% SURE IT IS NOT NORMAL ROAD FEEL AND IT DIDN'T HAPPEN DURING THE FIRST 1,700 MILES. ALSO, THE CAR DOESN'T TRACK STRAIGHT AND DRIFTS ON HIGHWAY. TWO ALIGNMENTS, TIRE BALANCING AND ROTATION HAVE BEEN DONE BUT THE VIBRATION AND DRIFTING PERSIST. I DEFINITELY CONSIDER THE STEERING WHEEL VIBRATION AND DRIFTING A SAFETY ISSUE SINCE IT TOTALLY ISOLATED THE ROAD FEEL ON HIGHWAY. ALSO, I JUST CAN'T SEEM TO HAVE A CONFIDENT CONTROL ON THE CAR DURING HIGHWAY DRIVING. RECENTLY I CAME ACROSS THE FOLLOWING FORUM FOR SUBARU OUTBACK OWNERS AND FOUND THIS IS A WIDESPREAD ISSUE FOR QUITE A FEW 2010 OUTBACKS. PLEASE REFER TO THE FOLLOWING THREAD. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=20843&PERPAGE=20&PAGENUMBER=1. *TR
Apr 20, 2010
THE 2010 SUBARU OUTBACK EXHIBITS EXTREMELY POOR HANDLING AT HIGHWAY SPEEDS. WHEN TRAVELING AT NORMAL HIGHWAY SPEED, THE STEERING WHEEL VIBRATES, AND THE CAR FEELS LIKE IT'S AT ITS LIMIT. THE CAR ALSO TRACKS VERY POORLY WANTING TO WANDER TOWARDS THE SHOULDER, AND IS SEVERELY JOSTLED AROUND IN CROSSWINDS. WHEN IT ENCOUNTERS A STIFF CROSS WIND THE CAR MAKES A SUDDEN MOVE, AND THERE IS A LOSS OF ROAD FEEL WHEN THE WIND SUBSIDES AND THE CAR RETURNS TO NORMAL. THIS SENSATION CAUSES A POSSIBLE OVER CORRECTION BY THE DRIVER. MULTIPLE ATTEMPTS FOR REPAIR HAVE FAILED TO CORRECT THESE PROBLEMS. *TR
Feb 26, 2010
VEHICLE SPEED CONTROL
4 complaints
I WAS BACKING MY OUTBACK A SHORT DISTANCE (ABOUT 20 FT.) TO A PARKING SPACE ACROSS THE STREET WHEN IT SUDDENLY ACCELERATED. I RAN INTO A PARKED TRUCK WITH GREAT IMPACT. THE CAR FELT LIKE IT HAD A MIND OF ITS OWN. IT WAS TERRIFYING.
Aug 21, 2017
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED IT INTO A UTILITY POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE ACCELERATION FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.
Aug 05, 2014
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKES WERE RELEASED AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE RAPID ACCELERATION BY APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 73,386.
Dec 06, 2012
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE GEARS WOULD SHIFT INDEPENDENTLY AND WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE SAME FAILURE WHERE THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,000.
Aug 24, 2012
SEATS
4 complaints
AT APPROXIMATELY 6:35 A.M. CST I STOPPED AT A RED LIGHT. I RECALL HEARING WHAT I THOUGHT WAS A WOMAN SCREAMING, IMMEDIATELY FOLLOWED BY THE SOUND OF TIRES SCREECHING AS WHEN BRAKES ARE QUICKLY APPLIED. I GLANCED INTO MY REARVIEW MIRROR AND DID NOT SEE ANY ONCOMING HEADLIGHTS. IT WAS THEN THAT MY CAR WAS HIT FROM BEHIND. I HAVE NO RECOLLECTION OF BEING THROWN BACKWARD FROM THE REAR IMPACT, OR BEING THROWN FORWARD FROM THE IMPACT OF HITTING THE CAR IN FRONT OF ME, OR STOPPING. I ALSO DO NOT RECALL THE DEPLOYMENT OF THE AIR BAG IN MY STEERING WHEEL. MY NEXT THOUGHT WAS REALIZING THAT I WAS IN A RECLINING POSITION AND SEEING THE BENT HOOD OF MY CAR WHILE LOOKING THROUGH THE RIGHT SIDE OF MY WINDSHIELD. I WAS IN A GREAT DEAL OF PAIN. MY LOWER BACK WAS BURNING AND I HAD GREAT PAIN IN MY LEFT RIBCAGE. I COULD ALSO TELL I HAD MY BREATH KNOCKED OUT OF ME. MY INJURIES INCLUDED THE FOLLOWING: 4 BROKEN RIBS ON THE LEFT SIDE (#6, 7, 8, AND 9) LOWER LUMBAR STRAIN BRUISES ACROSS MY ABDOMEN, RIGHT HIP, INSIDE OF LEFT CALF, INSIDE OF RIGHT CALF, OUTSIDE OF MY LEFT LEG SPRAIN OF RIGHT ANKLE GASH ON THE FRONT OF MY LEFT LEG I HAVE A PICTURE OF THE BROKEN SEAT IF DESIRED. I REALIZE THAT THE ACCIDENT OCCURRED SOME TIME AGO BUT I DO NOT RECALL IF I SENT THIS INFORMATION TO YOU OR NOT. *TR
Oct 08, 2014
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE DEALER STATED THAT THE SEAT PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 10/28/14 *BF
Aug 07, 2014
WE JUST PURCHASED THIS AUTO AND ARE VERY UPSET WITH THE NEW HEAD RESTRAINTS. I HAVE BEEN TO A DOCTOR AND CHIROPRACTOR ALREADY FOR BACK AND NECK PAIN DUE TO THE FORWARD ANGLE OF THE RESTRAINT. MY WIFE HAS SEEN A CHIROPRACTOR ONCE ALSO FOR THE SAME REASON. CAN WE PURCHASE REPLACEMENT HEAD RESTRAINTS SOMEWHERE. THESE NEW RESTRAINTS HAD TO BE REMOVED FROM OUR CAR NOW CAUSING MORE DAMAGE IF WE ARE INVOLVED IN AN ACCIDENT. PLEASE HELP. *TR
Aug 24, 2013
********** NOTIFICATION OF CASE CHANGE (ALL TIMES ARE GMT-0500) PROJECT: NHTSA HOTLINE CENTER CASE: 2010 SUBARU OUTBACK CRASH CASE NUMBER:[XXX] ESCALATION: NONE STATUS: OPEN DATE: 11/15/2011 TIME: 22:14:06 CREATION DATE: 11/10/2011 CREATION TIME: 07:50:07 DESCRIPTION: ENTERED ON 11/15/2011 AT 22:14:06 EST (GMT-0500) BY [XXX]: THANK YOU BUT I AM NOT SURE WHAT THIS EMAIL IS TELLING ME. PLEASE EXPLAIN AND LET ME KNOW IF I NEED TO DO OR SEND SOMETHING. [DUPLICATE MESSAGE SNIPPED] ENTERED ON 11/15/2011 AT 17:43:19 EST (GMT-0500) BY TBENT: THANK YOU FOR CONTACTING THE U.S. DEPARTMENT OF TRANSPORTATION'S VEHICLE SAFETY HOTLINE INFORMATION CENTER. FOR CRASH TESTS INFORMATION THAT IS NOT AVAILABLE ON THE NHTSA WEB SITE OR IN THE HOTLINE DATABASE, PLEASE SEND AN E-MAIL TO [email protected] WITH THE YEAR, MAKE, AND MODEL OF THE VEHICLE. WE HOPE THAT YOU FIND THIS INFORMATION HELPFUL. HOWEVER, IF YOU NEED ADDITIONAL INFORMATION ON OUR SERVICES PLEASE FEEL FREE TO CONTACT US AT 1-888-327-4236. THANK YOU, NHTSA.DOT.GOV RESPONSE TEAM ENTERED ON 11/10/2011 AT 07:50:06 EST (GMT-0500) BY [email protected]: SENDER NAME: [XXX] SUBJECT: 2010 SUBARU OUTBACK CRASH COMMENTS: A MONTH AGO I WAS DRIVING A 2010 SUBARU OUTBACK AND WAS REAR-ENDED WHILE I WAS STOPPED AT A RED LIGHT AFTER BEING HIT I WAS PUSHING INTO ANOTHER STOPPED VEHICLE I WAS INJURED QUESTION ~~ THE SEAT I WAS IN BENT BACKWARDS IN THE MIDDLE I CAN SEND A PICTURE IS SOMETHING LIKE THIS USUAL? HOW CAN I FIND OUT IF IT IS THE RESULT OF SUCH AN IMPACT OR IF IT IS A DESIGN FLAW IN THE SEAT? I HOPE TO HEAR FROM YOU THANK YOU [XXX] CONTACT INFORMATION: NHTSA ID: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 01, 2013
STEERING,SUSPENSION,TIRES
4 complaints
MY 2010 SUBARU OUTBACK HAS FRONT END SHAKING, AND STEERING WHEEL SHIMMY AT SPEEDS OVER 65 MPH, 1 TRIP TO THE DEALER FOR THIS PROBLEM RESULTED IN STEERING WHEEL SHIMMY AT LOWER SPEEDS. *TR
Jul 11, 2010
I PURCHASED A SUBARU OUTBACK 2.5I PREMIUM (MANUAL TRANSMISSION) ON 03/15/2010 AND NOTICED MODERATE TO SEVERE STEERING WHEEL AND FRONT DRIVER'S SIDE WHEEL VIBRATION ABOVE 40MPH ON THE SECOND DAY. I SUBSEQUENTLY CHECKED TIRE PRESSURE ON ALL FOUR TIRES, GAVE THE CAR SOME TIME TO "BREAK IN", AND TESTED VARIOUS ROAD CONDITIONS AND SPEEDS TO DETERMINE IF THE PROBLEM IS MORE PRONOUNCED UNDER CERTAIN CONDITIONS. THE VIBRATION CAN BE FELT AT SPEEDS ABOVE 50MPH ON THE FRONT DRIVER AND PASSENGER SIDE FLOORS, SEATS, AND IN THE STEERING WHEEL, WITH THE INTENSITY INCREASING WITH SPEED, REGARDLESS OF ROAD SMOOTHNESS. AFTER THE CAR DIDN'T SELF-CORRECT, I SCHEDULED AN APPOINTMENT AT THE DEALERSHIP FOR 04/26/2010 TO DO AN INITIAL/ROUTINE CHECK OF THE CAR. THEY REBALANCED ALL FOUR TIRES AND SAID THAT SHOULD FIX IT, BUT ASKED THAT I ADVISE ANY FUTURE ISSUES. THE VIBRATION REMAINS, BUT AT SPEEDS ABOVE 60MPH (A MERE 10MPH INCREASE) FROM BOTH THE STEERING WHEEL AND TIRES, AND - AS BEFORE - IS INCREASINGLY NOTICEABLE AT HIGHER SPEEDS AND DURING RAIN/WET WEATHER. I CALLED THE DEALER AND HAVE SCHEDULED ANOTHER APPOINTMENT TO ADDRESS THIS VIBRATION ISSUE. I WILL POST A FOLLOW-UP ONCE THIS SERVICE IS COMPLETE. *TR
Apr 27, 2010
BRAND NEW 2010 SUBARU OUTBACK HAS A SHIMMY PROBLEM . THE STEERING WHEEL SHIMMIES AND WHEN MAKING A WIDE TURN, OFTEN THE STEERING FEELS LIKE YOU HIT AN ICE PATCH, EVEN THO THE ROAD IS DRY. SUBARU IS AND WAS AWARE OF THESE PROBLEMS BEFORE PRODUCTION, AND SOLD THEM ANYWAY. *TR
Mar 12, 2010
THERE IS AN CONTINUOUS VIBRATION AND SHIMMY IN THE FRONT-END AND STEERING WHEEL OF MY 2010 SUBARU OUTBACK THAT SINCE NEW (OCT 2009) HAS NOT BEEN ABLE TO BE RECTIFIED BY SUBARU MECHANICS, EVEN WITH COOPERATION BY SUBARU OF AMERICA. THIS VIBRATION CAN SOMETIMES BE DRAMATIC THROUGH THE STEERING WHEEL AT HIGHWAY SPEEDS, AND CAUSES ERRATIC DRIVABILITY, ESPECIALLY IN ADVERSE CONDITIONS. THIS VIBRATION MAY ALSO CAUSE PREMATURE WEAR ON FRONT TIRES, STEERING AND SUSPENSION COMPONENTS THAT COULD LEAD TO FAILURE AND INJURY, ESPECIALLY AT HIGHWAY SPEEDS. IN FACT, SUBARU INITIALLY BLAMED THE TIRE MANUFACTURER - CONTINENTAL - FOR THE ISSUE, STATING THE TIRES WERE DEFECTIVE, AND HAD CONTINENTAL ISSUE REPLACEMENT TIRES FOR MY OUTBACK. THIS DID SOLVE THE PROBLEM. IF THIS PROBLEM IS RESEARCHED ON POPULAR AND RESPECTABLE AUTOMOTIVE WEB SITES, ONE CAN FIND THAT IT HAS BEEN AFFECTING A CONSIDERABLE AMOUNT OF 2010 SUBARU OUTBACKS AND TO DATE, NO OWNERS HAVE HAD THEIR ISSUE RESOLVED BY SUBARU OF AMERICA. MANY OTHER OWNERS REPORTED SUBARU OF AMERICA REPLACING WHAT WERE CONSIDERED "DEFECTIVE" CONTINENTAL TIRES, WITH ANOTHER SET OF EXACT TIRES FROM CONTINENTAL. I AM WORRIED THAT THIS ISSUE IS NOT GETTING ENOUGH EXPOSURE AND MAY TAKE AN UNFORTUNATE ACCIDENT FOR ANYONE TO SERIOUSLY TAKE NOTICE. I HAVE A CUSTOMER SERVICE CASE OPEN WITH SUBARU, BUT IT IS EVIDENT FROM MY REPEATED CONVERSATIONS WITH THEM THAT THEY ARE BEING EVASIVE WITH WHERE THEY ARE IN FIXING THIS ISSUE, AND I HAVE NOW BECOME DEEPLY CONCERNED FOR THE SAFETY OF MY FAMILY. THEY WANT TO TRY ANOTHER 'FIX', BUT THAT WILL NOT BE UNTIL MID-MARCH, WITH NO GUARANTEE OF RESOLUTION. THIS IS A BRAND NEW CAR WITH ONLY 6,000 MILES ON IT, AND I HAVE BEEN THOROUGHLY DISAPPOINTED WITH THE ISSUES IT HAS HAD. THIS VEHICLE WAS HEAVILY INFLUENCED BY TOYOTA, WHO OWNS A CONSIDERABLE PERCENTAGE OF SUBARU...IF THIS SAYS ANYTHING. *TR
Feb 26, 2010
SERVICE BRAKES, HYDRAULIC
3 complaints
The contact owns a 2010 Subaru Outback. The contact stated while driving at 5 MPH, the brake pedal was depressed and failed to respond. The brake warning light was illuminated. The contact attempted to contact the manufacturer and was informed that the vehicle would not be covered under a recall. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with catastrophic brake line failure due to corrosion. The vehicle was repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Apr 08, 2025
2010 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO EXCESSIVE BRAKE WEAR, AT LOW MILEAGE. *SMD THE CONSUMER TOOK THE VEHICLE TO THE DEALER, FOR A BRAKE INSPECTION, DUE TO AN EXCESSIVE NOISE COMING FROM THE REAR BRAKES. THE DEALER INFORMED THE CONSUMER THE BRAKE COMPONENTS HAD A CONSIDERABLE AMOUNT OF RUST AS WELL AS BEING WORN OUT. THE CONSUMER BELIEVED THE REAR BRAKE DESIGN WAS TOO SMALL FOR THE VEHICLE. HE SUSPECTED THE NEWER VERSIONS OF THE OUTBACK'S HAD A MORE HEAVY-DUTY REAR BRAKE DESIGN THAN HIS VEHICLE. THE MATERIALS USED IN THE ORIGINAL EQUIPMENT INSTALLATION WERE EITHER IMPROPERLY SELECTED, INSTALLED OR DEFECTIVE. *JB
Aug 20, 2014
ABS, CHECK ENGINE, BRAKE, VEHICLE STABILITY AND CRUISE CONTROL WARNING LIGHTS ALL CAME ON AND STAYED ON, AS WELL AS TAPPING NOISE. DEALER SAYS IT IS DEFECTIVE ABS SENSOR. VEHICLE HAS BEEN IN SHOP SINCE AUGUST 25, 2009. *TR
Sep 03, 2009
VISIBILITY/WIPER
3 complaints
A CRACK APPEARED AT THE CENTER BOTTOM OF THE WINDSHIELD DURING HIGHWAY DRIVING AND HAS PROGRESSIVELY INCREASED IN SIZE TO OVER 20" HORIZONTALLY. THERE WAS NO APPARENT ROCK OR DEBRIS THAT HIT THE WINDSHIELD AND THERE IS NO VISIBLE EVIDENCE OF AN OBJECT PITTING/MARKING THE WINDSHIELD TO CAUSE THE CRACK.
Sep 29, 2020
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AN UNKNOWN SPEED IN THE RAIN, THE REAR WIPER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO LOCAL DEALER BROWN'S MANASSAS SUBARU LOCATED AT 9018 LIBERIA AVE, MANASSAS, VA 20110, (703) 361-5866, WHERE THE FAILURE WAS NOT ABLE TO BE DETERMINED. AS A RESULT, THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE WAS STILL BEING EXPERIENCED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,437.
May 13, 2019
CONTACTED PRESTIGE SUBARU, 585 TUNNEL RD, ASHEVILLE, NC 28805 ABOUT SETTING UP APPOINTMENT ON THE OPEN RECALL NOTICE I RECEIVED. AFTER EXPLAINING THE RECALL NOTICE THEY SAID THE EARLIEST APPOINTMENT WOULD BE IN MARCH. I DO NOT FEEL THAT WAITING 3+ MONTHS FOR AN APPOINTMENT IS A TIMELY SOLUTION. I TOLD THEM THAT AND THEY DID NOT CARE.
Nov 30, 2016
POWER TRAIN,SERVICE BRAKES
3 complaints
ELECTRIC PARKING BRAKE CLOSED DURING REPAIR OF VEHICLE AND WOULD NOT RESPOND TO REPROGRAMMING OR ANY ATTEMPT TO REPAIR. CAR WAS STATIONARY, BUT UNABLE TO RELEASE BRAKE RESULTED IN NECESSARY REPLACEMENT OF FAULTY COMPONENT. SUBARU UNWILLING TO REIMBURSE FOR PART.
Nov 19, 2018
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 10-15 MPH, THERE WAS AN ABNORMAL BURNING ODOR IN THE VEHICLE. ADDITIONALLY, THERE WAS SMOKE EMERGING FROM THE HOOD AND INTO THE VEHICLE. THE GEAR SHIFTER WAS STUCK AND FAILED TO ENGAGE INTO FIRST GEAR. THE EMERGENCY BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MULLER SUBARU (1350 PARK AVE W, HIGHLAND PARK, IL 60035 (888) 285-8152) WHERE DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED TO PAY FOR THE $1800.00 FEE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-373-484-69104 HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE) WAS NOT RECEIVED. THE FAILURE MILEAGE WAS 83,000.
Oct 31, 2018
WHILE DRIVING AT LOW SPEED ON LOCAL ROADS THE PARKING BRAKE LIGHTS STARTS FLASHING, THE TRANSMISSION OIL TEMPERATURE LIGHT WENT ON AND THERE WAS A HIGH PITCHED SQUEALING SOUND. WE COULD NOT GET THE BRAKE LIGHT TO GO OFF BY PULLING THE BRAKE RELEASE LEVER. IT CLEARED ITSELF THE NEXT DAY. THE DEALER COULDN'T REPRODUCE THE PROBLEM BUT FOUND A BRAKE SWITCH FAILURE. THERE WERE ALSO 2 SOFTWARE UPDATES THAT WERE RELATED TO THE BRAKE AND TRANSMISSION SAFETY AND OPERATION. WE WERE CHARGED FOR ALL 3 EVEN THOUGH IT SHOULD HAVE BEEN A SAFETY RECALL.
Aug 15, 2017
VISIBILITY
3 complaints
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF EXPLODED FROM INSIDE THE VEHICLE. THERE WERE NO INJURIES. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Jan 22, 2018
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD NOISE AND THE SUN ROOF SHATTERED WITHOUT WARNING. THE GLASS FELL INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Jan 17, 2017
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR CAUGHT FIRE AFTER THE HEADLIGHTS WERE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Aug 28, 2014
SUSPENSION,STRUCTURE
2 complaints
My daughter was concerned with the car making strange squeaking sounds on turning and braking and so I met her where her car was parked in a lot and drove it for less than 1 minute and could tell something was very wrong and that it didn't seem safe to drive home. My husband came to check as well and zeroed in on the problem being the front driver's side tire/suspension. Fortunately the Subaru dealership was less than .5 away and my husband drove it there (with flashers on). It was determined by the dealership that the subframe had rusted through (we have photos uploaded below) and a new one was ordered and replaced within the week. The materials and labor for that alone cost $1944.37. Control arm bushings, rear toe arms, and alignment were also completed. The total cost of the repair was $3281.14.
Oct 13, 2022
Subframe or cradle Subaru OEM # 50527AJ01A is a vital safety component (see dealer's written comments below) and as designed and installed completely supports the weight of the engine and transmission - rust and corrosion per mechanics at 3 different garages (Mickey's, Weber, Ganley Subaru) advised vehicle is unsafe to drive due to subframe corrosion and imminent failure. Corrosion of sub frame and its welds are very extreme for low mileage 102,000 Quoting Ganley Subaru dealer in North Olmsted, Ohio in writing (vehicle originally purchase there by me the current owner): "A damaged sub frame puts everyone in the vehicle at risk. During a collision the subframe is responsible for absorbing and evenly distributing the forces from impact. If damaged the sub frame cannot distribute the impact causing a complete collapse of the vehicle." I called Subaru customer service/advocacy department on October 22, 2021 and was told there were no recalls or warranty on this part and I would bear the complete cost of repair and replacement almost $5,000.00 for subframe and steering rack and pinion. I have pictures and video's I also have requested the dealer return the subframe to me after repair and replacement. Picture attached is just one small length of the subframe the entire length of which on both the driver and passenger sides and on both sides of the frame show complete failure due to corrosion
Oct 26, 2021
SERVICE BRAKES,ENGINE
2 complaints
WHEN COMING TO A STOP ON ANY ROAD THE VEHICLE STALLS, UPHILL OR DOWNHILL. THE CAR THEN NEEDS TO BE RESTARTED AFTER PUTTING THE VEHICLE IN PARK THEN TURNING THE KEY TO RESTART, AS VEHICLES ARE COMING QUICKLY FROM BEHIND. THIS COULD BE A POTENTIALLY DEADLY VEHICLE FAILURE AND NEEDS TO BE ADDRESSED AND RECALLED. IT STARTED ABOUT A WEEK AGO AND CONTINUES TO HAPPEN.
Apr 07, 2019
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED HERITAGE SUBARU CATONSVILLE AT (844) 224-1954 (LOCATED AT 6624 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,204. *DT CONSUMER STATED DEALER FIXED THE TRANSMISSION.*JB
Dec 07, 2018
AIR BAGS,VISIBILITY/WIPER
2 complaints
TAKATA RECALL: UPON RECEIVING NOTICE AT MY SUMMER HOME, I CALLED THE DEALER IN MUSKEGON, MI. THEY DID NOT WOULD NOT HAVE THE PARTS. UPON RETURNING TO FLORIDA< I CALLED THE DEALER IN SARASOTA, THEY DID NOT HAVE THE PARTS AND MIGHT NOT HAVE THEM BEFORE I RETURN TO MICHIGAN NEXT JUNE. WE ARE TOLD THAT ONE SHOULD NOT RIDE IN THE FRONT PASSENGER SEAT WHAT IS ONE TO DO??
Nov 08, 2016
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V358000 (AIR BAGS) AND 16V694000 (VISIBILITY); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Oct 11, 2016
WHEELS
2 complaints
LUG STUDS BREAK OFF WHEN REMOVING TO CHANGE TIRE. I HAD A FLAT AND 1 STUD BROKE OFF. I WAS LEFT DRIVING WITH ONLY 4 STUDS. THIS HAS NOW HAPPENED ON 2 OF THE FOUR WHEELS. WHEN INQUIRING WITH THE DEALER I WAS TOLD THIS IS A KNOWN PROBLEM. THEY ACTUALLY SUGGESTED SELLING ME MORE REPAIR STUDS THAN I NEEDED AS THEY WERE SURE MORE WOULD BREAK OFF.
Aug 01, 2016
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THE WHEELS WOULD INTERMITTENTLY BECOME CLOGGED WITH DEBRIS OR SNOW CAUSING THE VEHICLE TO VIBRATE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE FAILURE WAS A KNOWN ISSUE YET THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED THAT IN ORDER TO REMEDY THE FAILURE, SHE WOULD NEED TO WASH THE DEBRIS AWAY FROM THE WHEELS. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 17,000.
May 05, 2011
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
2 complaints
WHEN DRIVING AND APPROACHING A TRAFFIC LIGHT THE CAR WILL BEGIN TO STUTTER AS IF THERE IS A CLOG IN THE SYSTEM. THEN IT WILL SHUT OFF. I CONTACTED SUBARU REGARDING THE ISSUE WHEN WE FIRST HAD THE CAR BECAUSE THERE WAS ALWAYS A LOSS OF POWER. OUR MODEL IS THE OUTBACK 2010. THEY INSPECTED AND SAID IT WAS A CARBON BUILD UP IN THE PISTONS THAT WOULD CAUSE THIS ISSUE. THERE HASN'T BEEN ANY RECALLS OR SUBARU NOTICES ABOUT THIS. NOW WHILE DRIVING AND COMING TO A STOP THE CAR JUST TURNS OFF. ON YOUR SITE NHSTA SOME OTHER CUSTOMERS HAVE BEEN SAYING THAT IT COULD ALSO BE A BAD TORQUE CONVERTER. EITHER WAY THIS ISSUE COULD CAUSE SERIOUS ACCIDENT IF NOT DEALT WITH. THE STUTTER AND SHUTTING OFF HAPPENS ANY TIME OF THE DAY AND COLD OR HOT WEATHER IT DOESN'T MATTER. SOME DAYS IT HAPPENS MORE OFTEN THE OTHERS AND USUALLY AFTER A FEW TIMES OF SHUTTING OFF THE PROBLEM DOES STOP FOR REMAINDER OF THE DAY.
Jun 14, 2016
WE BOUGHT OUR CAR IN 2010 ITS A SUBARU OUTBACK. THERE HAS ALWAYS BEEN AN ISSUE WITH A LOSS OF POWER. THE DEALERSHIP AT THE TIME SAID IT WAS CAUSED BY EXCESSIVE CARBON BUILD UP ON THE PISTONS. ITS NOW 2016 AND THE CAR WILL STUTTER AND SHUT OFF WHEN YOU ARE BRAKING AT RED LIGHTS. TO TRY TO BEAT THE STUTTER AND STALL, I FIND MYSELF HAVING TO EASE OFF THE BRAKES AND TRY TO REAPPLY MY BRAKES TO SEE IF IT WON'T SHUT OFF. I'VE AVOID MANY ACCIDENTS BUT ONE OF THESE DAYS I WON'T BE SO LUCKY. I FEEL A REAR END ACCIDENT IS COMING. THIS STUTTER AND STALL HAPPENS ANY TIME DURING THE DAY AND IN ANY WEATHER. THIS MORNING THERE WAS NO ISSUE, THIS AFTERNOON THERE MIGHT BE. USUALLY ONCE THE CAR STUTTERS AND STALLS THE PROBLEM GOES AWAY FOR THE DAY. I READ SOME OTHER COMPLAINTS ON NHSTA AND THEY ARE REPORTING THEIR SIMILAR ISSUE AS IT BEING A POSSIBLE TORQUE CONVERTER PROBLEM. I'M NOT SURE EITHER WAY SINCE MY MILEAGE PUTS ME OVER THE WARRANTY AND I DON'T WANT AN ACCIDENT TO DEAL WITH I WOULD LIKE TO SEE WHAT ARE OPTIONS TO GETTING THIS PROBLEM TAKEN CARE SINCE ITS BEEN DOING THIS SINCE 2010.
Jun 14, 2016
SEAT BELTS
2 complaints
MY SONS (7YRS OLD) WAS SITTING ON PASSENGER SIDE REAR SEAT WITH BOOSTER SEAT AND SEAT BELT ON. WHEN WE GOT HOME, I SHUT OFF THE ENGINE AND HE UN-BUCKLE THE SEAT BELT AND WAS PLAYING IN THE CAR. NEXT THING I KNOW THE CAR (UN-BUCKLE) SEAT BELT WRAP HIM AROUND.(I CAN FORWARD PHOTO OF HOW THE SEAT BELT WRAP HIM AROUND(LIKE A KNOT).. HE WAS UNABLE TO FREE HIMSELF. I TRIED AND WAS UNABLE TO PULL THE SEAT BELT LOOSE. I EVEN LET THE SAFETY(SEAT) BELT "RELAX" BUT STILL UNABLE TO PULL EXTRA LENGTH OF BELT FROM THE "C" PILLAR TO LOOSEN THE "KNOT" AROUND MY SON.....AS HE TRIED TO FREE HIMSELF BY "TWISTING HIS BODY AROUND, THE SEAT BELT TIGHTEN WHENEVER THE "KNOT" AROUND HIS BODY GETS SMALLER....I TOOK ME ALMOST 3-5 MINUTES TO FREE HIM FROM THIS "KNOW" BY PUSHING THE KNOT DOWN PASS HIS LEG (LIKE SOMEONE TAKING OFF THEIR PANTS)..... I FELT SOMETHING IS NOT RIGHT WITH THIS SEAT BELT AS THERE WERE NO WAY FOR ME TO PULL EXTRA LENGTH OF SEATBELT TO LOOSEN THE "KNOT". AS YOU CAN SEE, IF ANY ADULT NOT AROUND, A CHILD MAY GET PANIC AND TRY TO FREE HIMSELF/HERSELF BY SLIDING DOWN (IE.. LIKE TAKING OFF A T-SHIRT) THAT THIS BELT DESIGN THAT AUTOMATICALLY TIGHTEN (AND DOES NOT LOOSEN WHEN RELAXED) WOULD POST A CHOKING HAZARD, PLEASE LET ME KNOW HOW I CAN UPLOAD/SEND THE PHOTO OF THE "KNOT" TO YOU? *TR
Aug 11, 2014
2010 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR SEAT BELTS. *SMD THE CONSUMER STATED THE REAR SEAT BELTS BECAME FRAYED AT THE POINT WHERE THEY ENTERED THE CAR WALL.
Jun 12, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
ON APPROXIMATELY 04/13/2014 APPROXIMATELY AT 6:00 PM ET, MY SUBURU OUTBACK 2010 RAPIDLY ACCELERATED WHEN MY FOOT WAS CENTERED ON THE BRAKE PETAL AND I MOVED THE GEAR FROM NEUTRAL TO DRIVE. THE VEHICLE LURCHED FORWARD, ENGINE HIGHLY REVVED. I PUSHED HARD AS POSSIBLE ON THE BRAKE AND SHOVED THE GEAR BACK INTO NEUTRAL. THE ENGINE WAS RACING AND I SWITCHED OFF THE POWER. I POWERED BACK UP AND THE TEMPERATURE GAUGE, GAS MILEAGE CALCULATOR, ETC. WAS OUT. THE AC/HEAT TEMPERATURE AND CONTROL SCREEN WAS OUT. THE FAN CONTROL ONLY WOULD WORK AND PUT OUT EXTREME HEAT. THE OUTSIDE MIRROR MOTORS WOULD NOT WORK. FOR THE NEXT 30 MINUTES ON THE WAY HOME I STOPPED SEVERAL TIMES AND EXPERIENCED THE SAME ELECTRICAL CONDITIONS UPON RESTART. ON APRIL 14, 2014, ALL SYSTEMS WERE NORMAL WHEN I STARTED THE ENGINE. I TOOK IT TO THE DEALER WAS TOLD THEY WOULD REPLACE THE SWITCH (KEYS) BUT HAD NO INFORMATION ON RAPID ACCELERATION OUT OF CONTROL. I AM CONCERNED THIS WILL HAPPEN AGAIN AND RESULT IN WRECK AND/OR INJURY TO MYSELF AND/OR OTHERS. NO MATS WERE IN THE CAR AT TIME OF INCIDENT. *TT
Apr 16, 2014
SUDDEN ACCELERATION DISABLING THE CRUISE CONTROL TO SLOW DOWN AND THEN HITTING THE RESUME BUTTON CAUSED THE CAR TO SURGE . THE RPM INCREASED FROM 2000 TO 6000 RPM. THIS OCCURS WHENEVER THE SET SPEED IS 20MPH GREATER THAN THE CURRENT SPEED. THE DEALER COULD NOT CORRECT THIS, CLAIMING THAT THE FULL ACCELERATION IS BY DESIGN. WIDE OPEN THROTTLE IS NOT A GOOD PRACTICE SINCE IT MAKES THE CAR HARD TO CONTROL. WHAT BELONGS ON A RACE TRACK NOT ON A HIGHWAY. *TR
Jul 13, 2010
STEERING,POWER TRAIN
2 complaints
SUBARU OUTBACK STEERING WHEEL SHIMMY AND VIBRATION. I PURCHASED MY 2010 SUBARU OUTBACK NEW IN OCTOBER OF 2010. AFTER DRIVING THE VEHICLE HOME AND SPENDING A FEW MILES GETTING USED TO THE FEEL AND SENSATION OF A NEW CAR, I NOTICED THAT THE RIDE OF THE CAR WAS SOMEWHAT UNSETTLED, VIBRATING AND SHAKING AT HIGHWAY SPEED. I INITIALLY ATTRIBUTED THIS TO THE NEW TIRES AND SLIGHTLY OVERLY INFLATED TIRE PRESSURE. I PRECISELY ADJUSTED THE TIRE PRESSURE AND SPENT THE NEXT FEW MONTHS WAITING FOR THE TIRES TO "SETTLE IN" AND SMOOTH OUT. MY WIFE STARTED DRIVING THE CAR REGULARLY AND DID NOT MENTION ANY ISSUE ABOUT THE RIDE. I DROVE THE CAR SEVERAL TIMES AFTERWARDS AND ON EACH TRIP FOUND THE CAR VERY VERY UNCOMFORTABLE TO DRIVE. THE RIDE IS NOTICEABLE LEAVING THE DRIVEWAY BUT IS MOST APPARENT AT HIGHWAY SPEED, MOST ESPECIALLY IN LOW POWER SITUATIONS LIKE COASTING DOWN DESCENTS AT GREATER THAN 60MPH. THE STEERING WHEEL SHAKES DRAMATICALLY IN THIS SITUATION. THINKING THAT THE CAUSE OF THE SHAKING WAS THE OEM TIRES, I REMOVED THE CONTI CONTISPORT TIRES AND REPLACED THEM WITH MICHELIN DEFENDER XT'S FROM COSTCO. ALMOST IMMEDIATELY, I NOTICED THAT THE TIRES WERE NO SMOOTHER THAN THE OEM'S. I HAD COSTCO REMOVE AND REBALANCE THE TIRES. THE STEERING WHEEL SHAKE AND VIBRATION REMAINED EVEN AFTER THE REBALANCE. I WAS ABOUT TO RETURN THE CAR TO COSTCO WHEN I FOUND THE LINK ON THE SUBARU FORUM ABOUT "SHAKY SUBARUS" AND THAT THE PROBLEM WAS SO WIDESPREAD THAT A TECHNICAL SERVICE BULLETIN (TSB) HAD BEEN ISSUED ABOUT THE PROBLEM, MANDATING THAT MAJOR MODIFICATIONS BE MADE TO THE CAR. I HAVE NOT BEEN NOTIFIED BY SOA ABOUT THE TSB. *TR
Nov 23, 2013
MY HUSBAND HAS TRIED CONTACTING BOTH SUBARU NORTH AMERICAN CORPORATE OFFICE AND THE EASTERN REGIONAL OFFICE REGARDING THE SEVERAL RECALLS HE HAS RECEIVED ON HIS 2010 SUBARU OUTBACK. HE WENT TO THE TOP BECAUSE THE PEOPLE AT THE DEALERSHIP ARE - WELL - STUPID; AND HE HIS CONCERNED ABOUT THEIR ABILITY TO "FIX" THE CAR PROPERLY. HE ASKED THE DEALER ABOUT TSB'S AND WAS TOLD THERE WERE NONE; WHEN IN DEED THERE ARE FOUR (4). THE PEOPLE HE HAS CONTACTED ARE AT THE VICE PRESIDENT LEVEL OF MANAGEMENT. HE HAS ALSO TRIED TO SPEAK TO SOMEONE IN THE PRESIDENT'S (THOMAS DOLL) OFFICE. EVERYONE REFERS HIM TO AN 800 CUSTOMER SERVICE NUMBER. THE PEOPLE AT THIS NUMBER KNOW NOTHING ABOUT CARS; ALL THEY DO IS READ OFF WHAT IS EVER WRITTEN ON THEIR COMPUTER SCREEN. OF COURSE, SUBARU HAS NO PLANT MANUFACTURING PROBLEMS; THEIR PROBLEMS ARE ALL CAUSED BY THE COMPANIES THEY GET THEIR COMPONENTS FROM. MY HUSBAND DOES NOT WANT TO BE "PUT-OFF"; HE WANTS SOMEONE FROM SUBARU'S UPPER MANAGEMENT TO GIVE HIM A CALL RIGHT AWAY. *TR
Jul 12, 2010
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
I BOUGHT MY OUTBACK IN MARCH 2010. I NOTICED MY DASH LIGHTS FLICKERING EARLY IN MY OWNERSHIP, BUT I THOUGHT THEY FLICKERED BECAUSE MAYBE I WENT INTO A SHADOW AND A SENSOR CAUSED THEM TO GO OFF AND ON. THE FEELING THE CAR IS GOING TO STALL HAS HAPPENED BEFORE, BUT IT WAS AND WOULD ONLY HAPPEN EVERY NOW AND AGAIN. ON A RECENT TRIP, JANUARY 8, 2012, IT DID IT EVERY TIME I SLOWED DOWN FOR 4 OR 5 TRAFFIC LIGHTS . THAT REALLY GOT MY ATTENTION. I THOUGHT MAYBE MY BRAKES WERE CATCHING SO I TOOK IT INTO MY DEALER ON JANUARY 12, 2010. THEY TOLD ME THE BRAKES WERE FINE. AFTER I THOUGHT ABOUT IT, I DECIDED THE "CATCHING FEELING" ACTUALLY FELT MORE LIKE L HAD NOT DEPRESSED A CLUTCH WHEN SLOWING DOWN AND THE CAR WAS GOING TO STALL. THE ONLY PROBLEM WITH THAT THEORY IS THAT I HAVE AN AUTOMATIC I SPOKE TO MY-SON IN-LAW ABOUT THE FEELING THAT THE ENGINE IS GOING TO STALL WHEN I SLOW DOWN AT A LIGHT. HE MENTIONED THAT HE HAD NOTICED THE FLICKERING LIGHTS LAST WINTER WHEN HE DROVE MY CAR. HE EXPLAINED TO ME THAT IT WAS NOT NORMAL FOR THE LIGHTS TO DO THAT. HE TOLD ME TO HAVE THE ALTERNATOR CHECKED OUT. I TOOK IT BACK TO THE DEALER ON JANUARY 27, 2012. THEY RAN THREE DIFFERENT DIAGNOSTIC TEST AND EVERYTHING CHECKED OUT FINE. I AM SO AFRAID THE CAR WILL CUT OUT ON ME AND I WILL LOSE CONTROL ON THE ROAD. I THOUGHT I WAS THE ONLY ONE HAVING THIS PROBLEM, BUT AFTER MY SON DID AN INTERNET SEARCH HE FOUND A LOT OF PEOPLE HAVING THE SAME PROBLEM. FROM THE COMPLAINTS I READ MOST PEOPLE HAVE A MANUAL TRANSMISSION. *TR
Jan 28, 2012
5 MONTHS AFTER THE CAR WAS PURCHASED NEW I STARTED USING THE AIR CONDITIONER. WITHIN THE FIRST WEEK AS I WAS SLOWING MAKE A RIGHT TURN INTO A PARKING LOT FROM THE STREET I ENGAGED THE CLUTCH TO SHIFT FROM 3RD GEAR TO SECOND AND THE CAR DIED AND I HAD NO POWER STEERING OR POWER BRAKES. I DIDN'T USE THE AIR CONDITIONER ALL THE TIME. TWO TIMES THE FOLLOWING WEEK THE SAME THING OCCURRED AGAIN, BOTH TIMES SLOWING DOWN AND ENGAGING THE CLUTCH AND DOWN SHIFTING. I TOOK THE VEHICLE IN TO HAVE IT LOOKED AT ON 6/2/10 AND THEY TESTED ALL THE SENSORS AND CHECKED IT ON THEIR COMPUTER AND THEY FOUND NO PROBLEMS AND ASKED THAT I KEEP A LOG OF EACH TIME IT HAPPENS AND IF I NOTICE ANY PATTERNS. I NOTICED THAT THE MAJORITY OF TIMES AS I WOULD ENGAGE THE CLUTCH TO DOWN SHIFT THE TACK WOULD DROP AND THE CAR WOULD SHUTTER AND THE TACK CAME BACK UP. THE TIMES WHEN THE TACK DROPPED AND THEN DIED IT DID NOT SHUTTER. THE PROBLEM ONLY HAPPENS WHEN THE AIR CONDITIONER IS ON. I THEN HAD A NEAR COLLISION SHIFTING FROM 4TH TO 3RD IN A BUSY T-INTERSECTION AND CALLED SERVICE THE NEXT MORNING, 6/10/10 AND SCHEDULED TO TAKE THE CAR IN ON 6/14/10 AND DID NOT USE THE AIR CONDITIONER AT ALL. THE SERVICE DEPARTMENT DUPLICATED THE PROBLEM AND HAD A SUBARU ENGINEER LOOK AT IT. THEY ERASED THE CAR'S MEMORY AND WILL HAVE A PROGRAM WRITTEN TO HOPEFULLY FIX THE PROBLEM. SINCE THE PROGRAM WILL NOT BE AVAILABLE FOR A LONG TIME THEY ARE GIVING ME THE CAR BACK TO DRIVE AND BELIEVE THAT SINCE THEY ERASED THE CAR'S MEMORY THAT MAY FIX THE PROBLEM. THEY BELIEVE IT MAY BE AN ELECTRICAL OR COMPUTER PROBLEM. *TR
Jun 17, 2010
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
I PURCHASED A 2010 SUBARU OUTBACK 2.5I WITH A 6 SPEED MANUAL TRANSMISSION ON MAY 2010. WHAT HAS BEEN HAPPENING IS UPON FULLY DEPRESSING THE CLUTCH TO EITHER SLOW THE CAR DOWN AND/OR BRING THE CAR TO A COAST THE ENGINE RPMS DROPS RATHER RAPIDLY WHICH ON SEVERAL OCCASIONS HAS RESULTED IN THE VEHICLE BORDERLINE STALLING BEFORE THE ENGINE COMPUTER COMPENSATES BY INCREASING THE IDLE SLIGHTLY WHILE COASTING OR SLOWING DOWN WITH THE CLUTCH DEPRESSED. THIS IS FAR MORE PREVALENT WHEN THE A/C IS RUNNING. TODAY (SUN 7/25) I WAS APPROACHING A RIGHT TURN, THE A/C WAS RUNNING. I STARTED THE PROCESS OF SLOWING DOWN THE CAR BY FULLY DEPRESSING THE CLUTCH AND BRAKING. WHEN I STARTED TO TURN THE STEERING WHEEL TO ENTER THE TURN I BARELY COULD DO SO. THE REASON FOR THIS IS THE ENGINE THIS TIME STALLED. GENERALLY YOU CAN HEAR THE ENGINE SHUDDER BEFORE A STALL, IN THIS CASE IT DID NOT. IT ALMOST RESULTED IN THE VEHICLE HITTING A POLE WITH MY TWO YOUNG CHILDREN INSIDE. THE CAR RESTARTED RIGHT AWAY AND I WAS ABLE TO RESUME NORMAL OPERATIONS. DURING THE COURSE OF THIS SAME DAY ON AT LEAST TWO MORE OCCASION I FULLY DEPRESSED THE CLUTCH TO EITHER SLOW THE CAR OR COAST AND THE CAR SHUDDER INDICATING A POTENTIAL STALL BUT THE CAR COMPENSATED. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BECAUSE IT WILL RESULT IN A SERIOUS ACCIDENT. THANK YOU. *TR
Jul 25, 2010
(1)UNDER NORMAL DRIVING CONDITIONS, (2)THE ENGINE STALLS APPROACHING A STOP WHEN THE CLUTCH IS DEPRESSED, IT ALMOST STALLS EVERY TIME I DRIVE IT WHENEVER APPROACHING A STOP. IT HAS ONLY STALLED ONCE IN THE TWO WEEKS I HAVE OWNED IT. POSSIBLE CONSEQUENCES COULD BE A COLLISION DUE TO LOSS OF POWER STEERING, POWER BRAKES, AND DISTRACTION.(3)CONTACTED DEALERSHIP SERVICE DEPARTMENT AND WAS ADVISED THAT THEY HAVE ANOTHER VEHICLE WITH SAME PROBLEMS IN FOR OVER A MONTH WITH NO FIX AVAILABLE YET. I WAS OFFERED A LOANER VEHICLE, BUT I DECLINED IT. VEHICLE IS A 2011 SUBARU OUTBACK WITH 6 SPEED MANUAL TRANSMISSION, NOT A 2010. *TR
Jul 15, 2010
TIRES
1 complaint
While driving at highway speed the tire separated at the seam of the sidewall and tread. Tire tread depth was between 9–9.5/32nd on the tire. 225/60 r17 tire. Because of the complete separation of the tire and how sudden the separation occurred, it caused the vehicle to lose control, thankfully the driver was able to get control of the vehicle and get it start safely. The safety of all occupants and vehicles on the roadway were put at risk. Tire was taken to the retailer (car dealership), retailer and consumer contacted the manufacturer who stated this is not a manufacture defect.
Oct 25, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
Total engine failure at just 75k miles. Barely driven, maintenance schedule always kept up to date, out of nowhere engine stopped and I was told the oil was completely empty. They were unable to resolve by adding oil. Also, transmission light has been on for 3+ years. Have been told by every repair shop who has checked this that it’s just a glitch in the electrical system and the transmission is fine. A few weeks prior to engine failure, the car began to have trouble accelerating and made a sort of “race car” sound. Barely could go past 40 mph without slamming on gas. Finally, doors have randomly decided to stop locking and unlocking while using key fob. Batteries have been replaced. Some doors work, some do not (namely, the driver side door). Other misc electrical issues like USB failure.
Oct 05, 2021
SUSPENSION,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE PASSENGER'S SIDE CONTROL ARM AND ECM HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING A CONTROL ARM AND ECM TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 268,000.
Feb 09, 2021
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
MULTIPLE TIMES OVER THE PAST 6 YEARS I WILL BE DRIVING AND IF USING MY CRUISE IT STOPS WORKING AND I HAVE FLASHING LIGHTS , BRAKE AND CRUISE LIGHT FLASHES ON AND OFF, CHECK ENGINE AND TRACTION CONTROL LIGHT STAY ON. THESE LIGHTS STAY ON FROM 1 DAY TO ALMOST 2 WEEKS BEFORE THEY GO OUT. I HAVE HAD THEM CHECKED MANY TIMES BY SUBARU DEALER AND OTHER MECHANIC SHOPS WITH NO RESOLUTION EXCEPT TO CLEAR THE CODES
Jan 21, 2021
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
DROVE MY CAR A FEW MILES AND THEN STOPPED AT A STOP LIGHT ON A 4 LANE ROAD IN THE CITY. WHEN THE LIGHT TURNED GREEN I STEPPED ON THE THROTTLE AND GOT NO RESPONSE. PUT THE TRANSMISSION IN PARK AND BACK INTO DRIVE AND STILL NOTHING. TURNED THE CAR OFF AND BACK ON AND ENGINE RESPONDED TO THROTTLE.
Nov 30, 2020
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
11/21/2020 AT OIL TEMP LIGHT, BRAKE LIGHT, AND VEHICLE DYNAMICS CONTROL LIGHTS COME ON WHILE DRIVING AFTER AROUND 30 MINUTES ON A MAJOR ROUTE (NOT HIGHWAY) AFTER ALREADY BEING "FIXED" BY A DEALERSHIP. AT THE END OF AUGUST I BROUGHT THE CAR TO THE DEALER BECAUSE ALL 3 LIGHTS HAD COME ON AFTER I HAD ARRIVED NEAR MY PLACE OF WORK. I HAD DRIVEN FOR 35 MINUTES ON THE HIGHWAY AND CRUISING LOCAL STREETS FOR A SPOT WHEN THEY CAME ON. WHEN I FIRST GOT BACK TO MY VEHICLE AFTER WORK (I HAD PARKED AND WAS WAITING UNTIL END OF DAY TO DEAL WITH IT) AND TURNED ON MY CAR - NO LIGHTS. I WAS NEARLY HOME WHEN ALL 3 CAME BACK ON (35 MINTUES OF HIGHWAY DRIVING). TOOK TO DEALER THAT WEEKEND WHERE THEY REPLACED ENGINE AIR FILTER, CABIN AIR FILTER, CVT- VALVE BODY AND BRAKE LIGHT SWITCH FOR $1934.97 ON 9/21 THE LIGHTS CAME BACK ON AFTER DRIVING FOR AROUND 20 MINUTES ON A 2 LANE ROUTE. DEALER HAD THE CAR FOR 1 WEEK AND ALL THEY COULD FIND / DO WAS CHANGE A BRAKE LIGHT BULB.
Nov 22, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
CRUISE CONTROL, BRAKE, CHECK ENGINE AND VEHICLE DYNAMIC CONTROL LIGHTS ALL COME ON WHILE OPERATING THE VEHICLE.
Sep 21, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
WHILE DRIVING THE FOLLOWING WARNING LIGHTS HAVE COME ON: BRAKE, VEHICLE DYNAMICS CONTROL, AND AT OIL TEMP. IT HAS HAPPENED TWICE NOW AND LIGHTS GO AWAY ONCE CAR IS TURNED OFF AND BACK ON AGAIN.
Mar 13, 2020
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MAJOR SAFETY ISSUE - VEHICLE HAS STARTED STALLING WHEN COMING TO A STOP OR SLOWING DOWN WHILE STARTING TO TURN. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS FOR MY WIFE TURNING OUT ONTO THE HIGHWAY. I WAS TOLD BY A SUBARU MECHANIC THAT SUBARU ISSUED A RECALL, BUT I CAN'T FIND IT. THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS NOW.
Aug 16, 2019
UNKNOWN OR OTHER,ENGINE
1 complaint
MY COOLING SYSTEM DOES NOT WORK CORRECTLY, WE HAVE CHANGED THE RADIATOR TWICE AND THE THERMOSTAT TWICE. I HAVE TAKEN IT TO SUBARU OF CHERRY HILL AND ALSO TO SUBARU OF JAX WHERE MY FATHER IN LAW IS A SENIOR MASTER TECH. MY CAR HAS EVERYONE BAFFLED. EVERYTHING IN MY COOLING SYSTEM BACKS UP INTO MY OVERFLOW AND THAN I LOSE ALL MY COOLANT. I SEE THERE WAS A RECALL IN 2010 FOR MY YEAR OUTBACK MANUFACTURED BETWEEN JULY 31 TO DEC 2009 AND MY CAR FALLS IN THOSE DATE RANGES BUT WAS NEVER INCLUDING IN THIS COOLING SYSTEM RECALL. I HAVE CONTACTED SUBARU OF AMERICA AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. THE ISSUE ONLY HAPPENS WHEN DRIVING ON BOTH CITY STREETS AND HIGHWAYS. BC OF THE ISSUE MY CAR HAS JUST SHUT DOWN ON ME LUCKILY IT WAS WHEN I WAS PULLING INTO PARKING LOTS AND NOT HIGHWAYS.
Aug 06, 2019
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WHILE DRIVING THE CHECK ENGINE, CRUISE CONTROL, ABS, AND VEHICLE DYNAMICS CONTROL LIGHTS ALL CAME ON. I LATER LEARNED THAT A BAD O2 SENSOR WAS THE CAUSE. IT WAS RAINING AND WHEN I APPLIED THE BRAKES MODERATELY FIRMLY DUE TO ANOTHER CAR STOPPING HARD IN FRONT OF ME, MY CAR'S BRAKES LOCKED UP AND I SLID ON THE WET PAVEMENT. FORTUNATELY NO ACCIDENT OCCURRED. AFTER REPLACING THE 02 SENSOR, THE LIGHTS WENT OFF. WEEKS LATER THE SAME LIGHTS CAME ON AGAIN DUE TO WHAT TURNED OUT TO BE A BAD GAS CAP. WHEN IT WAS REPLACED, THE LIGHTS WENT OUT. NOW THE OTHER 02 SENSOR IS INTERMITTENTLY GOING OUT, AND IT TRIGGERS THE SAME LIGHTS. HOWEVER I HAVE BEEN VERY SURPRISED TO LEARN THAT WHEN THESE LIGHTS ARE ON, THOSE SYSTEMS ARE DISABLED. IT IS ASTOUNDING THAT SAFETY IS INTENTIONALLY REMOVED FROM A CAR DUE TO A LOOSE GAS CAP OR BAD 02 SENSOR.
Jul 20, 2019
STEERING,SUSPENSION,POWER TRAIN
1 complaint
EXTREME SHIMMY / VIBRATION IN FRONT END CAUSE STEERING WHEEL TO SHIMMY AGGRESSIVELY. THIS EXPERIENCE STARTED ABOUT 2 MONTHS AGO, THE CAR HAS APRPOXIMATELY 150K MILES. WHEN DRIVING CAR OVER 40 MILES AN HOUR THE ENTIRE FRONT END SHAKES LIKE A VERY OUT OF BALANCE TIRE OR THE FEELING OF A WARPED ROTOR WHEN BRAKING. THE SHIMMY CAN BE SEEN IN THE STEERING WHEEL BOUNCING, AND FELT THROUGH THE FLOOR AND SEATS.TIRES AND BRAKES HAVE BEEN INSPECTED AND THERE IS NO PROBLEM. UPON SEARCHING THE INTERNET I SEE THIS IS COMMON PROBLEM. WHY IS THIS NO A RECALL? I AM FEARFUL OF DRIVING THIS VEHICLE.
May 28, 2019
POWER TRAIN,EXTERIOR LIGHTING,ENGINE
1 complaint
MY VEHICLE HEAD LIGHTS HAVE BURNT OUT AT LEAST ONCE A YEAR SINCE I HAVE OWNED THIS CAR. THE ENGINE HAS BEGAN STALLING WHEN I COME TO A FULL STOP. IT IS EQUIPPED WITH A CVT AND IT FEELS LIKE COMING TO A STOP IN A MANUAL TRANSMISSION WITHOUT DEPRESSING THE CLUTCH. IF I LET OFF THE BRAKE QUICKLY IT WILL CONTINUE IDLING BUT COMING TO A COMPLETE STOP KILLS THE ENGINE. I GUESS SUBARU HAS ISSUED AN EXTENDED WARRANTY BUT I NEVER RECIEVED THE NOTIFICATION AND MY VEHICLE IS PAST THE MILEAGE FOR THE WARRANTY ANYWAY.
Mar 16, 2019
PARKING BRAKE,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHEN THE CONTACT ATTEMPTED TO DISENGAGE THE PARKING BRAKE, THE CHECK ENGINE, ABS, TRACTION CONTROL, PARKING BRAKE, AND CRUISE CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY SUBARU (LOCATED AT 5790 UNIVERSITY DR NW, HUNTSVILLE, AL 35816, (256) 382-2425) WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-38208244231. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Nov 29, 2018
EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE LOW BEAM HEADLIGHT BULBS HAD BEEN REPLACED ON SIX SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ULTIMATE AUTOMOTIVE SUBARU, 5150 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA) AND WAS REPAIRED PER THE MANUFACTURER'S CUSTOMER SATISFACTORY EXTENDED WARRANTY PROGRAM. THE DIAGNOSIS INFORMATION WAS NOT AVAILABLE. THE CONTACT ALSO STATED THAT WHEN MAKING AN ABRUPT STOP AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SUDDENLY TURN OFF. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE MILEAGE WAS 20,000.
Apr 30, 2018
VEHICLE SPEED CONTROL,ENGINE
1 complaint
GAS PEDAL GOES LIMP AND/OR WORKS INCONSISTENTLY/ERRATICALLY; THIS CAUSES THE CAR TO BECOME UNRESPONSIVE, CREATING POTENTIAL SAFETY ISSUE AT STOPLIGHTS/INTERSECTIONS, ON HIGHWAY, ISSUE MANIFESTS AS ACCELERATING IRREGULARLY AND LURCHING FORWARD UNPREDICTABLY; HAS HAPPENED SEVERAL TIMES AT SPEED ON A HIGHWAY, WHILE STATIONARY AT STOPLIGHT, IN MOTION ON CITY STREETS, ETC.
Feb 12, 2018
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
COMPLAINT: SUBARU POWERTRAIN EXTENDED WARRANTY IS MEANINGLESS BECAUSE MY SOUTHERN CALIFORNIA DEALER WILL NOT EVEN LOOK AT MY CAR TO DETERMINE WHETHER OR NOT MY FREQUENT ENGINE STALL PROBLEM UPON BRAKING IS DUE TO A DEFECTIVE TORQUE CONVERTER. OR SOME OTHER CAUSE. MY 2010 SUBARU OUTBACK HAS HAD ALL RECOMMENDED SERVICES AND HAS ONLY 53K MILES. NO CHECK ENGINE OR OTHER WARNING LIGHTS HAVE TURNED ON. YESTERDAY, THE ENGINE STALLED AT TEN STOPS IN A ROW AND THEN EVERY OTHER STOP TIL I GOT HOME. SO FAR IT HAS RESTARTED BUT BECAUSE THE PROBLEM BEGAN ONLY ONE WEEK AGO AND IS RAPIDLY WORSENING, I AM AFRAID THE ENGINE WILL SOON FAIL TO RESTART OR WILL DIE WHILE MOVING IN TRAFFIC. MY LOCAL MECHANIC WILL NOT LOOK AT THE CAR BECAUSE OF THE SUBARU EXTENDED WARRANTY SINCE THEY CANNOT FIX IT IF IT IS THE POWERTRAIN. I DON'T WANT TO BE THE FIRST FATALITY THAT EVENTUALLY LEADS TO A RECALL. IS THERE ANY WAY TO HAVE SUBARU RECALL FOR INSPECTION CARS EXPERIENCING FREQUENT ENGINE STALL PROBLEMS OR OTHER SYMPTOMS OF BAD TORQUE CONVERTERS TO AT LEAST CONFIRM OR RULE OUT A POWERTRAIN DEFECT AS THE CAUSE?
Jan 08, 2018
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
CAR IN PARK , IGNITION OFF. ENTERED CAR AND STARTED TO MOVE CAR APPROXIMATELY 30-25' TO PARK IN FRONT OF GARAGE. STEEL GARAGE DOOR DOWN. PROCEEDED TO GARAGE DOOR 1-2 MPH WITH FOOT ON BREAK. CAR ACCELERATED AT HIGH SPEED AND COULD NOT STOP OR SLOW DOWN CAR AND IT CRASHED THROUGH GARAGE DOOR AND WAS STOPED BY BOXES AT BACK OF GARAGE. ACCELERATION SUDDEN AND HIGH WITH NO INDICATION OF WHY. CAR DAMAGED DUE TO DEBRIS FROM FRAGMENTS OF STEEL DOOR MOSTLY ON TOP AND FRONT AND DRIVER SIDE OF CAR. AIRBAG DID NOT DEPLOY. CAR IN MY DRIVEWAY AT TIME OF ACCIDENT. MECHANIC UNABLE TO DETERMINE CAUSE. RECORDS AVAILABLE.
Dec 07, 2017
SUSPENSION,TIRES
1 complaint
2015 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE REAR BEARINGS WERE GONE AT 65,000 MILES. THE PURCHASED TIRED WER BALD AT 25,000 MILES. THE CONSUMER BELIEVES THIS SHOULD BE COVERED UNDER WARRANTY. *JS
Jun 26, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
SOFTWARE UPDATE REQUIRED THAT IS NOT COVER BY RECALL. IF NOT UPDATED, THE CHECK ENGINE LIGHT, BRAKE LIGHT, TRACTION CONTROL, AND CRUSE LIGHT BLINK.
Jun 07, 2017
SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
MODEL YEAR HAS UNDER SIZED BRAKES FOR THE VEHICLE WEIGHT,( ROTORS QUICKLY WARP ) #2 IN THE ABSENCE OF SURFACE RUST, FRONT SUB FRAME ROTTING AWAY. GOT RID OF CAR AFTER JUST INSTALLING NEW SET MICHELLIN TIRES, BRAKES, ROTORS AND DETAILING. HAD I KNOWN!!! HOW DISCOVERED; STATIONARY, LOOKING FOR SOURCE OF STRANGE NOISE UNDER NEATH UPON STOPING AND STARTING IN TRAFFIC.
Mar 16, 2017
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I BOUGHT MY FIRST SUBARU IN 2002. I LOVE IT, A WEEK AFTER I BOUGHT IT I WENT TO CALIFORNIA FROM ST. LOUIS, MO. I DECIDED I WANTED ANOTHER ONE BECAUSE I LOVE SUBARU'S. IT TOOK ME A FEW WEEKS TO FIND THE ONE I WANTED. IT WAS A USED 2010 WITH 84,940 MILES WITH ONE OWNER. NONE SMOKER WHICH I REALLY LOVED. HE TOOK VERY GOOD CARE OF IT. HE TOOK IT IN FOR ALL THE REQUIREMENTS THAT SUBARU HAS. I HAD CAR FAX PRINT OUT SO I KNOW WHAT WAS DONE. NO COMPLAINTS ABOUT THE STALLING WHEN YOU STEPPED ON THE BRAKES. IT WAS ABOUT A WEEK INTO MY OWNERSHIP THAT I NOTICED WHEN I STOPPED THE CAR WOULD START TO VIBRATE AND THEN DIE. THIS IS VERY SCARY BECAUSE THE PERSON BEHIND YOU STARTS HONKING AND I MUST PUT IT INTO PARK AND RESTART IT. THE LIGHTS ON THE DASH START FLASHING WHILE IT IS DYING, A LIGHT GOES ON THAT LOOKS LIKE A CAR SKIDDING. WHEN I START TO FEEL, IT TRYING TO DIE I TAP ON THE BRAKES A FEW TIMES AND MOST OF THE TIME IT WILL KEEP RUNNING. IT IS THE TIMES WHEN IT DIES AND I CAN'T GET IT STARTED FAST ENOUGH CAN BE DANGERS' BECAUSE SOMEONE IS DRIVING FAST BEHIND ME. THIS HAS HAPPENED TO ME MORE THAN I WANT IT TO. WHEN I GO TO CHURCH THAT IS 10 MILES AWAY IT SEEMS TO STOP A LOT AT THE LIGHT. I JUST WANT SUBARU TO FIX THE PROBLEM BECAUSE THEY HAVE KNOWN ABOUT THIS PROBLEM SINCE 2010. I HAVE FOUND SO MANY COMPLAINTS ON ANOTHER SITE, I COPIED THEM AND WILL BE TAKING THEM TO MY SERVICE MAN AND SENDING A LETTER TO THE HQ. I JUST DON'T KNOW WHAT TO DO. WHEN I HAD MY CAR IN FOR THE 90,000-MILE WORK DONE I TOLD THEM AGAIN. THEY TOLD ME WHEN I PICKED UP THE SUBARU IT WOULD COST ME $1,700.00 TO FIX IT. NO SUBARU NEEDS TO FIX IT SINCE IT HAS BEEN A PROBLEM SINCE DAY ONE. SO MANY OTHER COMPLAINTS HAVE BEEN PRINTED. SOMEONE EVEN SENT AND TALKED TO HQ BUT NO RECALL HAS HAPPENED. SO, I'M ANGRY THAT THEY HAVE DONE NOTHING TO CORRECT THE PROBLEM.
Mar 14, 2017
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
CAR SHUDDERS AND SOUNDS LIKE ENGINE WILL DIE WHEN COMING TO COMPLETE STOP. IF THIS WERE A MANUAL TRANSMISSION, FEELS AS IF CLUTCH SHOULD BE PUSHED IN. PROBLEM OCCURS INTERMITTENTLY. COLD OR HOT ENGINE. PROBLEM BECAME NOTICEABLE AROUND 58,000-60,000 MILE.
Nov 08, 2016
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
AS I WAS PULLING INTO A PARKING SPACE WITH A FOOT TO GO, GOING LESS THAN 5 MPH, THE ENGINE SURGED AND THE CAR SUDDENLY LUNGED FORWARD, CLIMBED A 6 INCH CURB AND TRAVELED ABOUT 4 FEET AND HIT A WOODEN STAIRCASE OF A BUILDING. THE ENTIRE TIME MY FOOT WAS ON THE BRAKE. THIS ENTIRE EVENT TOOK LESS THAN A SECOND. *TR
Sep 18, 2014
PARKING BRAKE
1 complaint
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE PARKING BRAKE WARNING LIGHT ILLUMINATED AND FLASHED. THE DEALER STATED THAT THE PARKING BRAKE ACTUATOR WAS FAULTY. AFTER LEAVING THE DEALER, THE PARKING BRAKE ENGAGED INADVERTENTLY WHILE DRIVING 5 MPH. THE FAILURE CAUSED THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Aug 05, 2014
STEERING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
WAS DRIVING ON WHAT APPEARED TO BE A CLEAR, CLEAN ROAD AT ABOUT 8 AM THE DAY AFTER A SNOWSTORM. MY CAR STARTED SKIDDING OFF TO THE RIGHT SIDE OF THE HIGHWAY, WHEN TRYING TO TURN WHEEL TOWARDS THE LEFT TO STRAIGHTEN THE CAR OUT, THE CAR THEN STARTED SPINNING AROUND 360 DEGREES A FEW TIMES UNTIL THE CAR THEN ROLLED OVER TO THE LEFT DOWN THE 100 FOOT DITCH ABOUT 3 OR 4 ROLLS BEFORE STOPPING. THE DRIVERS SIDE AIRBAG NEVER DEPLOYED DESPITE SEVERE FRONTAL AND SIDE DAMAGE. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. I STILL HAVE NO EXPLANATION AS TO WHY THIS ALL HAPPENED. IN SEARCHING THE INTERNET FOR ANSWERS, I FOUND 2 RECALLS ONE DATED 6/24/2010 WHICH COULD INVOLVE THE AIRBAG, AND ONE DATED 5/11/2010 WHICH INVOLVED THE CVT COOLER HOSE LEADING TO A CRASH. IF SOMETHING FAILED IN THE CAR LEADING TO MY CRASH, I HAVE THE RIGHT TO KNOW. I HAVE SOME INJURIES AND AM STILL NOT BACK TO WORK. ARE THERE ANY OTHER CASES SIMILAR TO MINE? *TT
Apr 16, 2014
TIRES,WHEELS
1 complaint
CONTIPRO CONTACT 225/60R17 TIRES WERE MOUNTED AS REPLACEMENTS 11/17/13. TIRES WERE ROTATED AND MAINTAINED BY DEALER ON A REGULAR BASIS. PRIMARILY HIGHWAY/CITY DRIVING. I HAVE NOT HIT ANY FOD OR POTHOLES - THERE HAS BEEN NO UNUSUAL TRAUMA TO THE TIRES. AFTER 13 MONTHS, 18K MILES, THE LEFT FRONT TIRE'S INNER SIDEWALL SUFFERED A CATASTROPHIC FAILURE. CONTINENTAL REFUSED TO PRO-RATE OR MAKE ANY ADJUSTMENT FOR THE PREMATURE DEMISE OF THIS TIRE. BECAUSE THE CAR IS AWD, I WAS FORCED TO PURCHASE 4 NEW TIRES. I BELIEVE THERE IS A MANUFACTURING DEFECT IN THIS BRAND/MODEL OF TIRE. LUCKILY, I WAS ONLY DRIVING 25 MPH WHEN THE TIRE FAILED. I HAVE NOW RESEARCHED AND DISCOVERED THAT THERE ARE MULTIPLE REPORTS OF THIS TYPE OF TIRE FAILURE FOR CONTIPRO CONTACT 225/60R17. ONE REPORT INDICATES THAT CONTINENTAL REPLACED THE TIRE UNDER WARRANTY AT 18 MOS, HOWEVER, IT APPEARS THAT CONTINENTAL IS AWARE OF A MANUFACTURING DEFECT AND HAS NOW LIMITED THE WARRANTY PERIOD TO 12 MOS. THEY HAVE APPARENTLY CONTINUED TO EXPERIENCE PROBLEMS WITH THE INNER SIDEWALL FAILURE BECAUSE THE TIRE IS NO LONGER OFFERED. I BELIEVE THIS TIRE SHOULD BE RECALLED IN THE INTEREST OF CONSUMER SAFETY. *TR
Dec 17, 2013
STEERING,ELECTRICAL SYSTEM
1 complaint
FOLLOWUP TO NHTSA ID NUMBER: 10525592 THE EFFECTED LOT NUMBER IS 0423SD (YEAR 2010, APRIL 23, LOCATION SD) THIS IS DIFFERENT FROM THE ORIGINAL EFFECTED LOCATION OF 9X13A OR EARLIER (OCT 13, 2009, LOCATION A AND EARLIER). EXHIBITS THE SAME SYMPTOMS. ORIGINAL COMPLAINT: VEHICLE PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL ARE INTERMITTENT AND VOL UP AND MUTE RADIO FUNCTIONS DO NOT WORK ON THE STEERING COLUMN. THIS IS VERY SIMILAR TO NHTSA CAMPAIGN NUMBER 10V283000. I WILL HAVE THE DEALER PROVIDE THE STEERING ROLL CONNECTOR LOT NUMBER TO DETERMINE IF MY VIN HAS AN OLDER STEERING COLUMN ON TUES. MY VIN IS OUTSIDE OF THE EFFECTED RANGE OF A*310001 TO A*377827. *TR
Jul 22, 2013
AIR BAGS,STRUCTURE,ENGINE
1 complaint
TRAVELING ON ICY ROAD APPROX. 20MPH OR LESS IN 2010 OUTBACK 3.6 LTD. VERY ACCUSTOMED TO DRIVING SEVERE MOUNTAIN WINTER CONDITIONS & 8TH SUBARU AMONG FAMILY MEMBERS. SEATBELT, SHOULDER RESTRAINT IN PLACE ON DRIVER. ONCOMING DRIVER IN MID-SIZE TO LARGE TRUCK LOST CONTROL AT HIGH SPEED, CROSSED CENTER LINE AND IMPACTED SUBARU HEAD-ON, OFFSET TO LEFT SIDE OF OUTBACK & 2010 OUTBACK WAS TOTALED. SUBARU AIRBAGS DID NOT DEPLOY. IMPACT INTO FRONT LEFT SIDE, CRUMPLED HOOD UP TO WINDSHIELD, WHICH SHATTERED. HIS HOOD WAS INSIDE SUBARU ENGINE COMPARTMENT, REMAINED UNDER SUBARU HOOD ALONG WITH OTHER PARTS OF HIS VEHICLE AFTER VEHICLES WERE TOWED. SUBARU RADIATOR WAS PUSHED IN AT APPROX 45 DEGREE ANGLE, LEFT WHEEL BENT INWARDS, LEFT FRONT BUMPER GONE BACK TO TIRE AND MUCH MORE DAMAGE. HIS AIRBAGS DEPLOYED AND SUBARU'S DID NOT. SUBARU DRIVER HIT HEAD, KNEES, SHINS ON INTERIOR PARTS OF SUBARU: BLACK EYE, FOREHEAD HEMATOMA, INDENTATION & SCRAPED, KNEES/SHINS BRUISED AND SCRAPED PLUS BACK/NECK PLUS MORE SCRAPES/BRUISES AND CONCUSSION. THANKFUL THAT HIS TRUCK STOPPED UP AGAINST DRIVER SIDE DOORPOST AND DIDN'T ENCROACH INTO DRIVER COMPARTMENT BUT UNBELIEVABLE THAT SUBARU AIRBAGS DIDN'T DEPLOY. 5'6" & APPROX. 135 POUNDS. FIRST OF OUR SUBARUS TO BE IN A CRASH AND HAD NO IDEA AIRBAGS WOULDN'T DEPLOY. *TR
Jan 05, 2013
STRUCTURE,SEATS
1 complaint
WHILE AT A STOP LITE OR STANDING THE CAR SEND A VIBRATION THROW THE DOOR PANELS BRAKE PEDAL, BACK OF DRIVER SEAT HAD IT BACK TO DEALER AND THEY RAN CHECK ON IT AND CAME UP WITH NORMAL I THINK THEY ARE WRONG IT SCARES ME THAT IT COULD START ON FIRE. *TR
Oct 19, 2012
FUEL/PROPULSION SYSTEM
1 complaint
WHEN TRYING TO SPEED UP FROM A ROLLING STOP/YIELD THE CAR HESITATED TO SHIFT AND WOULD NOT GO FORWARD. THEN ALL OF A SUDDEN THE TRANSMISSION MADE A LOUD "CLUNK" AND QUICKLY SHOT FORWARD. THE PROBLEM AFFECTED MY ABILITY TO SAFELY MERGE INTO TRAFFIC. THIS HAS BEEN AN ON-GOING PROBLEM AND THE DEALER WILL NOT ADMIT THIS IS A DEFECT. *TR
Sep 05, 2012
STEERING,SUSPENSION,WHEELS
1 complaint
THE FRONT END OF THE CAR SHAKES ON SMOOTH ROADS (RECENTLY REPAVED ROAD) AND IT TENDS TO PERSIST WHETHER YOU ARE ACCELERATING OR DECELERATING. PREVIOUSLY TOOK CAR IN FOR THE DEALERSHIP TO LOOK AT THIS ISSUE AND THEY STATED IT WAS A WHEEL BALANCE ISSUE. THEY ROTATED MY WHEELS, STATED THEY BALANCED THE WHEELS AND ALSO STATED THAT I NEEDED NEW TIRES EVEN THOUGH THERE IS PLENTY OF WEAR LEFT ON THE TIRES. THE ISSUE NEVER WENT AWAY ON THE SHAKING FRONT END OF MY CAR AND CONTINUES TO BE AN ISSUE TODAY. *TR
Aug 16, 2012
ELECTRICAL SYSTEM,INTERIOR LIGHTING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
WE PURCHASED OUR 2010 SUBARU OUTBACK IN DECEMBER 2009. BY SPRING OF 2010 I HAVE NOTICED THAT AT RANDOM TIMES I WILL TURN THE CAR ON AND MY INTERIOR LIGHTS WILL NOT WORK, MY HEATING/AC WILL BE BLASTING HOT AIR AT ME FROM THE DASH VENTS WHEN IT IS IN THE OFF POSITION, RADIO WILL NOT TURN ON AND CAN NOT SEE MY MILEAGE DISPLAY. ALSO AT RANDOM TIMES MY GAUGES WILL NOT REGISTER. I HAVE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP. EACH TIME THEY HAVE INFORMED ME THAT NOTHING IS WRONG WITH IT, THEY CAN NOT RECREATE IT AND TO NEXT TIME DRIVE IT THERE WHEN IT DOES IT SO THEY CAN SEE IT IN ACTION. EACH TIME IF I SHUT OFF THE CAR AND TURN IT BACK ON IT GOES BACK TO NORMAL. I HAVE ALSO HAD INSTANCES WHERE I HAVE FELT LIKE I WAS GOING TO STALL. I MUST SAY I AM EXTREMELY DISAPPOINTED IN THIS CAR. I WAS FINALLY IN A POSITION WHERE I COULD AFFORD ONE AND IT ENDS UP BEING WORSE THAT THE CRAPPY CAR I HAD IN COLLEGE. WE PURCHASED A SUBARU BECAUSE OF ITS REPUTATION FOR SERVICE AND SAFETY. I FELT MORE SAFE IN MY SATURN THAT I DO THIS CAR. IT DOES NOT HELP THAT THE DEALER SHIP LOOKS AT ME LIKE I'M NUTS WHEN I TAKE IT IN. I FEEL LIKE THEY DON'T WANT TO HONOR MY WARRANTY. NOW IT SUMMER 2012 AND IT IS DOING THIS SEVERAL TIMES A WEEK AND STILL I AM GETTING NO WHERE WITH THE COMPANY. WILL NEVER OWN ONE AGAIN. I SHOULD NOT BE LOOKING AT TRADING IN A 2 1/2 YEAR OLD $30000 CAR THIS SHOULD BE LASTING ME YEARS AND I AM AFRAID TO KEEP IT PAST THE EXTENDED WARRANTY PERIOD. *JS
Jul 03, 2012
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
2010 SUBARU OUTBACK (LEGACY) FLOOR MAT BUNCHED UP, STICKING BETWEEN FIREWALL/CONSOLE AND GAS PEDAL. MAT DOES NOT STAY "HOOKED" ON RETAINING HOOKS. SECOND OCCURRENCE (SHIFTED TO NEUTRAL/STOPPED/ SHUT OFF ENGINE BOTH TIMES), I THREW THE MAT IN THE BACK, HAVEN'T USED IT SINCE. THESE TYPES OF "HOOKS" SHOULD BE INVESTIGATED ON ALL VEHICLES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 01, 2011
STEERING,TIRES
1 complaint
2010 SUBARU OUTBACK 2.5. 9.5K AT SPEEDS ABOVE APPROXIMATELY 65MPH SEVER VIBRATION OF STEERING WHEEL (STEERING WHEEL DEFLECTION ABOUT 1/8 INCH BACK AND FORTH). SPEEDOMETER HAND SEEMED TO VIBRATE - BUT COULD HAVE BEEN HANDS, ARMS, HEAD, EYES ABSORBING THE RAPID WHEEL VIBRATION). NEVER HAPPENED ON INFREQUENT HIGH SPEED ROAD TRIPS. COULD NOT HAVE BEEN NOT FELT. DEALER DID ROAD FORCE TEST ON THE ORIGINAL CONTINENTAL BRAND POWERS. TWO FAILED AND REPLACED. FAILED TIRES WHERE IN DIAGONAL POSITIONS. ASKED MANAGER ABOUT THE OTHER TWO TIRES - HE SAID TIRES WERE EITHER GOOD OR BAD. NOT CONSISTENT WITH MY EXPERIENCE. DID NOT HAVE VIBRATION WELL INTO THE MILEAGE FOR THE YEAR. SO TIRES COULD NOT HAVE BEEN BAD AT THE BEGINNING OR IT WAS NOT JUST THE TIRES. *TR
Dec 30, 2010
FUEL SYSTEM, GASOLINE
1 complaint
VEHICLE STALLS AND HAS A SEVERE HESITATION. HAVE NEARLY BEEN REAR ENDED 2 TIMES WHEN THIS OCCURS. *TR
Aug 01, 2010
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
VEHICLE HAS REPEATEDLY STALLED DURING DECELERATION ONCE CLUTCH IS DEPRESSED OR TAKEN OUT OF GEAR. OTHER TIMES IT WILL REV DOWN TO ABOUT 400 RPM AND THEN CATCH ITSELF PRIOR TO STALLING, BUT MOMENTARILY REMOVING ALL POWER ASSISTS. HAS BEEN TO DEALER ONCE, PROBLEM WAS DUPLICATED AND ECM WAS REPROGRAMMED, PROBLEM HAS BEEN BETTER SINCE, BUT NOT RESOLVED. *TR
Jul 02, 2010
STEERING,AIR BAGS
1 complaint
TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN DRIVING ON THE HIGHWAY AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE ALSO PULLED FROM LEFT TO THE RIGHT NO MATTER WHAT SPEED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG OFF LIGHT WAS ALWAYS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE IT WAS AT THE TIME OF THE COMPLAINT, AWAITING A RESPONSE FROM THE MANUFACTURER. THIS VISIT WOULD BE THE FOURTH TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HAD BEEN KEPT FOR A LONG PERIOD OF TIME. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 10,000.
May 19, 2010
STEERING,SUSPENSION,TIRES,WHEELS
1 complaint
OUR 2010 3.6R OUTBACK ARRIVED IN APR. THE FIRST TIME THAT THE VEHICLE WAS TAKEN ON THE HIGHWAY, I NOTICED A PROMINENT HIGH FREQUENCY VIBRATION IN THE STEERING WHEEL. THERE IS ALSO UNUSUAL FEEDBACK IN THE STEERING WHEEL AT SLOWER SPEEDS THAT FEELS UNLIKE ANYTHING RELATED TO ROAD NOISE. I RESEARCHED THE "PROBLEM" ON THE INTERNET AND SEEN THAT THERE WERE MANY FORUMS IDENTIFYING THE SAME PROBLEM FOR 2010 OUTBACKS. I INFORMED OUR LOCAL SUBARU SERVICE DEPT. ABOUT THE VIBRATION AND MADE AN APPOINTMENT. A SUBARU SERVICE TECHNICIAN CONFIRMED THE VIBRATION DURING A TEST DRIVE AND RECOMMENDED A SPIN BALANCE. AFTER READING ALL THE COMPLAINTS AND PROPOSED "FIXES" ON THE INTERNET, I TOLD THEM THAT I WAS NOT CONFIDENT THAT A SPIN BALANCE WAS GOING TO BE SUCCESSFUL. I ASKED THE SERVICE DEPT. MANAGER IF THEY HAD BEEN INFORMED/AWARE OF THE ONGOING PROBLEMS AND SHE DENIED HAVING ANY PREVIOUS KNOWLEDGE OF STEERING VIBRATION ISSUES WITH ANY OUTBACKS. THE SPIN BALANCE ADDED A MULTITUDE OF STICK-ON WEIGHTS TO ALL FOUR WHEELS (SOME EXCEED 9 IN. IN LENGTH). THE INVOICE SAID THAT A FOLLOW-UP TEST DRIVE BY A TECHNICIAN PRODUCED NORMAL STEERING AS DESIGNED. A TEST DRIVE HOME FROM THE DEALERSHIP ON THE HIGHWAY AGAIN PRODUCED THE SAME HIGH FREQUENCY VIBRATION. I INFORMED THE SERVICE DEPT. IMMEDIATELY AND THE VEHICLE WAS AGAIN LEFT THERE THIS MORNING. I PRODUCED SEVERAL PAGES OF COMPLAINTS FOUND ON THE INTERNET IDENTIFYING THIS ISSUE. THEY MADE COPIES OF THEM AND TOLD ME THAT THEY WERE GOING TO CONTACT SOA FACTORY ENGINEERS. THE BOTTOM LINE IS THIS. THE VIBRATION IS PROMINENT ENOUGH TO CAUSE FATIGUE AND NUMBNESS IN THE HANDS ON EXTENDED DRIVES. THERE IS ALSO A CONCERN OF WHAT MAY FAIL AND CAUSE A LOSS OF STEERING OR VEHICLE CONTROL. THE FAULTY COMPONENT NEEDS TO BE IDENTIFIED AND THE ISSUE FIXED BY SOA IMMEDIATELY. SOA HAS TRIED A NUMBER OF FIXES WITHOUT SUCCESS (SPIN-BALANCE, FORCED BALANCE, ALIGNMENT, BACKLASH SPRING, WHEEL BEARING, STEERING PUMP, REPLACE OUT-OF-ROUND TIRES). *TR
May 14, 2010
SUSPENSION,POWER TRAIN
1 complaint
MY WIFE AND I HAVE BEEN LOYAL SUBARU OWNERS FOR OVER TEN YEARS, BUT WE HAVE ENCOUNTERED TWO TROUBLING PROBLEMS WITHIN THE SAME YEAR. THE FIRST PROBLEM WAS EVENTUALLY TAKEN CARE OF BY SUBARU OF AMERICA AFTER SEVERAL MONTHS OF GOING TO DIFFERENT DEALERS TO RESOLVE THE PROBLEM. WE HAD A BAD TRANSMISSION WHICH FINALLY WAS RECOGNIZED AS THE PROBLEM AND IT NEEDED REPLACING BUT SUBARU OF AMERICA DECIDED IT WOULD BUY BACK THE 2009 SUBARU FORRESTER WHICH HAD THIS PROBLEM FROM THE DAY MY WIFE PURCHASED IT. WE WERE TOLD WE HAD TO BUY ANOTHER SUBARU BUT THIS WE THOUGHT WAS NO PROBLEM. MY WIFE CHOSE A 2010 OUTBACK AND WITHIN A COUPLE OF WEEKS THE NIGHTMARE STARTED ALL OVER AGAIN. WE THOUGHT HOW COULD THIS HAPPEN'WHAT ARE THE ODDS OF TWO CARS FROM SUBARU HAVING TRANSMISSION ISSUES. THE FIRST TIME WAS ONE THING BUT A SECOND TIME? THE TRANSMISSION IS ELECTRONIC BUT IT DOES NOT PERFORM PROPERLY. WE HAVE TAKEN IT TO THE DEALERSHIP A NUMBER OF TIMES HAVE BEEN TOLD IT IS OPERATING NORMALLY. WE KNOW THE TRANSMISSION IS NOT SUPPOSED TO SLAM INTO FIRST GEAR WHEN THE CAR COMES TO A STOP AFTER BEING ON THE HIGHWAY. THE PROBLEM IS WAY PAST ANNOYING AND WE NEED TO GET TO THE BOTTOM OF THIS. MY WIFE AND I HAVE BEEN MORE THAN PATIENT BUT ENOUGH IS ENOUGH. WE HAVE TEST DRIVEN OTHER MODELS OF THIS MAKE AND DO NOT EXPERIENCE THE TRANSMISSION ISSUE. MY WIFE DRIVES THE CAR MORE THAN ME SEEING AS IT IS HER CAR BUT SHE IS AT WITS END. WE ARE WAY PAST BEING PISSED OFF OR EXTREMELY ANGRY AND WANT SOMEONE FROM SUBARU OF AMERICA TO CHECK OUT THIS CAR. *TR
Mar 16, 2010
EQUIPMENT
1 complaint
NEW MODEL 2010 SUBARU OUTBACK ROOF RACK. THE MANUAL STATES IT IS UNSAFE TO TIE A LOAD DIRECTLY TO THE ROOF RACK AS IT MAY RESULT IN LOSS OF LOAD IF THIS IS TRUE -NOT EVERY ONE WILL BE AWARE OF THIS AND THERE WILL BE LOADS LOST. MORE SERIOUS - IT STATES ON PG 8-15 "DO NOT USE THE ROOF RAILS WHEN THE BARS ARE RESTORED". IN THE RESTORED POSITION THESE BARS LOOK LIKE MOST ROOF RACKS. THEY WILL BE USED TO CARRY LOADS. ONE END OF EACH BAR IS ONLY IN A PLASTIC HOLE WITH NO STRENGTH THERE IS NO DOUBT PEOPLE WILL BE UNAWARE AND LOADS WILL BE LOST ON THE HWY. *TR
Nov 28, 2009
Frequently Asked Questions
How many problems does the 2010 SUBARU Outback have?
The 2010 SUBARU Outback currently has 358 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 SUBARU Outback?
The most common problems reported for the 2010 SUBARU Outback are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 SUBARU Outback problem data come from?
All problem and complaint data for the 2010 SUBARU Outback comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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