How many problems does the 2018 SUBARU Outback have?

The 2018 SUBARU Outback currently has 791 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2018 SUBARU Outback?

The most common problems reported for the 2018 SUBARU Outback are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2018 SUBARU Outback problem data come from?

All problem and complaint data for the 2018 SUBARU Outback comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2018 SUBARU Outback?

You can report safety problems with your 2018 SUBARU Outback directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2018 SUBARU Outback VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2018 SUBARU Outback reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2018 SUBARU Outback. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

2018 SUBARU Outback Problems

VISIBILITY/WIPER

210 complaints

This is the third time my windshield has cracked in the last three years.

Jul 11, 2025

Sunroof's glass panel exploded/shattered unexpectedly due to unknown cause(s)/reason(s) while driving vehicle. No external item(s) contacted sunroof glass panel.

Jun 14, 2025

Replaced windshield at dealer using factory glass on 8/7/24. Daughter came out of apartment on approximately the 18th of December and the windshield had a horizontal crack from side to side. She did not have anything hit the windshield and there were not dings or stars in it. It appears to be a stress crack from either a defective install or glass.

Mar 07, 2025

Spontaneous sunroof glass explosion

Feb 17, 2025

We have experienced 3 cracked windshields within 4 months due to small rock debris kicked-up from passing vehicles. Each crack originated at the edge of the glass; 2 from outside edge passenger side and 1 from center bottom edge passenger side. Driving conditions were different for each incident, as each incident occurred during highway driving during light, medium, and heavy traffic flow. Passenger safety was not compromised. The dates for each incident were 15 February 2024, 28 April 2024, and 21 May 2024.

Jun 10, 2024

+ 205 more complaints for this component

ELECTRICAL SYSTEM

194 complaints

This my [XXX] mother's car, she would have panicked had she witnessed this incident. Upon starting vehicle in morning after cleaning off light dusting of snow, the driver's side mirror started to smoke for almost a minute with an electrical and plastic burn smell. I was able to video some of the smoking and took a picture afterwards that seems to show a burn mark at the bottom of the mirror housing. This short caused a 10 amp fuse to blow which also took out interior lights and the ability to lock/unlock the car with the remote. The vehicle has not yet been inspected by anyone other than myself. I found a user on [XXX] with similar experience that a Subaru garage diagnosed as a short in the approach light module [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 25, 2026

The contact owns a 2018 Subaru Outback. The contact stated that when driving approximately 30- 40 MPH, veering off the highway, the vehicle suddenly lost power, but had immediately regained power. The failure had occurred 3 - 4 times total. The last time it occurred, the vehicle took a bit longer to regain power. After pulling into the desired parking lot, the contact checked the battery. When touching a wire connecting to the battery, it sparked and caught fire. The contact immediately grabbed some snow nearby and threw it onto the wire to put out the fire. There was no fire report filed. There were no injuries or medical attention needed. The contact had noticed that the instrument panel would flash with several warning lights; however, it would illuminate quickly and intermittently. The vehicle was then scheduled to be towed from the parking lot, but it had not been taken to the dealer after the incident. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Jan 30, 2026

Fire: 1

The head unit on the vehicle has delaminated. The touchscreen display no longer works, it has false touches. This affects navigational safety of the vehicle, as navigation no longer works. This also affects sounds of the vehicle, not being able to change volume for ADAS alerts. This also affects the backup camera, which is a big safety concern. The problem has been confirmed and inspected by a dealer, it costs $2300.00 to replace. Warning symptoms were bubbles on the screen and the screen stopped working/became jittery.

Sep 24, 2025

The contact owns a 2018 Subaru Outback. The contact stated that while attempting to start the vehicle, the infotainment system was displaying a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

Sep 18, 2025

Head unit / radio has delamination and causing buttons to randomly press and cycle until it freezes. This is a know. Issue and Subaru has extended the warranty for a but , but if issue occurs after this the owner is on their own. It is a safety issue when electrical systems just randomly start going off. Should be covered.

Sep 04, 2025

+ 189 more complaints for this component

UNKNOWN OR OTHER

94 complaints

Our Subaru backup camera screen is suffering from a factory defect delamination issue which has caused the screen to become hazy and difficult to see. In daylight, the screen is often completely obscured by the defect. Subaru issued a warranty extension from 2020 to 2023 due to class action litigation regarding this issue, but we were never made aware of the extension. Subaru has refused to repair this factory safety defect simply claiming it is out of warranty.

Apr 21, 2026

My vehicle launches forward even when I do apply the break. I may be cruising, doing the speed limit, 25 mph and my car will try to accelerate to go faster.

Apr 01, 2026

Subaru has a known “ghost touch” radio head unit issue that they failed to recall. My 2018 Subaru Outback has an unstable head unit that affects GPS, hands free technology, and back up camera assistance.

Mar 20, 2026

The infotainment touchscreen in my 2018 Subaru Outback has developed severe screen delamination and now generates persistent “ghost touch” inputs. The screen registers touches without any driver interaction. While the vehicle is in motion, the system frequently activates functions on its own, including changing audio sources, adjusting settings, and opening menus. This occurs repeatedly and unpredictably. Because many vehicle functions are controlled through the touchscreen interface, the malfunction creates a significant driver distraction. The system may rapidly change screens or activate controls while I am driving, which forces me to divert my attention from the road to attempt to correct or override the inputs. The problem appears to be related to failure of the touchscreen hardware rather than normal wear. Numerous other Subaru owners have reported similar issues with delamination and ghost inputs in vehicles equipped with the Starlink infotainment system. Given that this malfunction results in unintended electronic inputs affecting vehicle controls and creates a driver distraction while the vehicle is in motion, I believe it represents a potential safety concern that warrants investigation. The manufacturer has been contacted but declined goodwill repair assistance for the defective infotainment unit. I am submitting this report so the issue can be documented and evaluated as a potential safety defect affecting Subaru vehicles equipped with this infotainment system.

Mar 06, 2026

The STARLINK touchscreen display on my 2018 Subaru Outback has experienced progressive delamination — a separation of the screen's protective layer from the display panel — resulting in large, spreading opaque blotches that obscure significant portions of the screen. This is a known manufacturing defect that Subaru of America acknowledged through the issuance of a Technical Service Bulletin and an extended warranty for 2018 model year vehicles. That extended warranty has since expired, and Subaru has declined goodwill coverage despite the defect being documented by an authorized Subaru dealership (SOA Case No. 260106-1800881). The screen serves as the primary interface for the backup camera, navigation, and climate controls. Obscured visibility of this screen while driving creates a distraction hazard. I am requesting NHTSA investigate this defect and take appropriate action.

Feb 18, 2026

+ 89 more complaints for this component

VISIBILITY

37 complaints

The contact owns a 2018 Subaru Outback. The contact stated while driving at an undisclosed speed, the windshield cracked without impact. The contact took the vehicle to a dealer to have the windshield replaced; however, the failure recurred soon after the replacement. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

Jun 04, 2024

The contact owns a 2018 Subaru Outback. The contact stated while the vehicle was parked in the garage unattended, the contact noticed that the front windshield was cracked without impact. The vehicle was taken to a glass center, where the glass was replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 52,470.

Apr 26, 2024

The contact owns a 2018 Subaru Outback. The contact stated that upon entering the vehicle, she observed that the front windshield had a crack from the bottom leading upwards. The contact stated that the windshield had been replaced the week before. The vehicle was taken to the dealer, who determined that the windshield needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 44,000.

Apr 19, 2024

The contact owns a 2018 Subaru Outback. The contact stated that while the vehicle was parked on an uncovered driveway, a crack was observed extending from the bottom of the windshield to midway up the windshield. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,400.

May 22, 2023

The contact owns a 2018 Subaru Outback. The contact stated while his wife was starting the vehicle, she noticed that there were cracks on the passenger's side of the windshield. The contact stated that upon inspecting the vehicle, he determined that there was no external cause to the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Apr 28, 2023

+ 32 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

22 complaints

The radio has Cracks or striations on the screen that are Causing the Panel to make calls, Dial a phone, change the radio station...ETC. Complete random beeping and it is distracting when driving, The touch screen has become defunct and the Comp[uter does all random things, It does what it wants, when it wantys! I am afraid it is a danger! And please lookl into this, there are Many subaru owners Complaining of the same thing. They are saying that the screen is :Dellaminating" That is what they are calling it. That I why I am making a formal complaint. Thank you! PS...By the way, I was NOT calling mom, It did it on its own!!

Jun 08, 2025

My 2018 Subaru Outback has an infotainment display that has a Delaminating Screen issue, where the screen that controls so many aspects of the car's functionality (to include safety) is now becoming increasingly harder to see.

Dec 15, 2024

Sterio and Navigation screen has formed bubbles and what appears to be a film under the screen and has also started delaminating. The screen is now rarely usable as it appears to have a mind and hands of its own as it makes its own selections on the screen and no longer allows me to control it. This is very dangerous as the Subaru touch screen offers setting adjustments that are being changed while on the road, without my control. It is my understanding that Subaru will not replace this unless you pay $2k+ out of pocket even though SEVERAL incidents are reported. Unfortunately, I am not in good standing to purchase another car right now so I will have to continue driving this car and praying that whatever settings that car adjusts during that drive won't have a negative impact.

Jul 19, 2024

Audio system does not work which does not allow - hands-free use of phone - sound alert when nearing railroad crossing - voiced directions when using Waze

Apr 22, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? After about 1 year of procuring vehicle, the car battery would die about every 4-8 weeks. How was your safety or the safety of others put at risk? I travel often and could *never* rely on my car to start up properly. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, and also is in a civil law suit because of it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, although still not even remotely confident that they have truly identified the issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings whatsoever. The battery would be fully charged one day and dead as DEAD can be the next. As noted above, it first started after about a year of having the vehicle, then started trouble shooting w/ the dealer for about the next 2 years over about 6 appointments.

Jan 08, 2024

+ 17 more complaints for this component

STEERING

22 complaints

The contact owns a 2018 Subaru Outback. The contact stated while driving 70 MPH, the vehicle briefly lost Electric Power Steering assist before returning to normal functionality. The failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 25,000.

Sep 01, 2023

While driving under normal conditions, (no hazardous weather or speeding), the steering will suddenly pull to the right, for only a moment, feeling as though a strong gust of wind had blown it, but there is no wind, it just does it on its on. A warning light comes on, and makes a pinging sound, then it turns off; it does not stay on long enough to be able to see which symbol lights up. This happens approximately once every 10 miles or so, more often when driving above 45 mph; occurring most often on the highway. It happens on every type of rode and in every lane. We've bought the car to be examined buy a Subaru dealership twice and was told both times that the wheels were out of alignment and we paid to have the alignment corrected, but this does not actually solve the problem. There has not been any incidents yet, but we fear that if the car pulls on its own in slick or icy weather, it may cause an accident.

May 20, 2023

Began hearing a clunking/rattling noise in the front end of the car. We took it to the dealer for routine maintenance and asked them to look into it. Front Steering rack was found to have excessive play. Entire steering rack was replaced. No warning lamps or messages involved. Safety was put at risk by possible loss of control of vehicle if steering rack completely failed.

Jan 09, 2023

THE STEERING SOMETIMES LOCKS WHEN CAR IS OPERATING IN REVERSE, TURNING OUT OF A PARKED POSITION. EXACT CAUSE IS UNKNOWN. I BROUGHT THE CAR TO THE DEALERSHIP FOR THIS PROBLEM IN MID-MARCH AND THEY WERE UNABLE TO DETECT THE FAULT. TODAY I ENCOUNTERED THE SAME STEERING LOCK WHEN BACKING OUT OF MY DRIVEWAY AND TURNING RIGHT TO GET ONTO THE STREET.

Jul 23, 2020

UNCONTROLLED STEERING AS DESCRIBED BY OTHER COMPLAINTS WHILE IN MOTION. DANGEROUS AT HIGH SPEEDS. HAPPENING SINCE I BOUGHT THE CAR NEW JULY 18, 2018.

Mar 03, 2020

+ 17 more complaints for this component

FUEL/PROPULSION SYSTEM

19 complaints

On three different occasions after starting the car in the cold weather and putting in drive it accelerated by it self. All three times it lasted about 5 to 7 seconds. Once I stepped on the brake and then the accelerator pedal it was back to normal. It’s been about a month with this issue.

Dec 07, 2023

Car stalled in a busy intersection. No warning lights occurred when this happened Diagnosed as a faulty fuel pump

Apr 03, 2023

2 incidences where the car accelerated on its own. 1st time pulling into a parking Space, Slammed on brakes barely got it to stop otherwise I would have gone through a store front. 2nd time same night in heavy traffic going to the George Washington bridge crawling in traffic while keeping at least a car length Between me and the car in front of me it did it again and I had to pull up on the parking brake and again I hit the brakes as hard as I could otherwise I would have slammed into the back end of a tractor trailer. I have owned this car for about a year and nothing like this has ever happened. Absolutely terrifying To the point where I don't Even want to keep the car. Called Subaru told them what was happening and they said they never heard of this before but they Don't have any appointments with loaner car until October 10th.

Oct 01, 2022

The fuel tank evap system has stopped working and is not venting the fuel tank properly. When I take the gas cap off there is a lot of pressure released. Filling the tank is slow (0.5 gallon per pump click) and leads to some (very small amounts) fuel spilling from the fill hole. Also, the check engine light/code for this disables the cruise control (traction control I assume) and possibly the ABS. (The first time the check engine light came on, the ABS and Brake light also came on.)

Aug 08, 2021

Fuel injector fuel delivery line rupture and leaking. Left on vacation in this 2018 Subaru Outback 3.6R Touring on 07/23/2021, noticed the strong smell of gasoline when stopped, less so when interstate driving, with the fuel gauge declining more rapidly than it should. Stopped by Wheeling Volkswagen/Subaru Dealership just before their daily closing. They inspected and found the above ruptured fuel line, leaking onto the pavement under the engine compartment. They determined it was unsafe to drive, but did not have a replacement part. They found there were less than 10 of these fuel injector fuel delivery lines available in the whole U.S. Had to leave the vehicle with them, and the repair was completed 4 day later. The faulty component was observed by the service department personel, and by myself. I have no photos to submit, but have the repair invoice covered under Subaru's drive train warranty. This component failure could have easily resulted in a vehicle fire or explosion, and I feel very fortunate that did not happen! This fuel line is flexible rubber, not metal, and I think is made of faulty materials. I have never heard of such a failure personally. There were no warning lamps, messages or symptoms, other than the strong smell of gasoline.

Aug 01, 2021

+ 14 more complaints for this component

ENGINE

13 complaints

The cam tower seal on modern Subaru Outbacks fail at an incredibly high rate and the repair cost is typically higher than $3000. Subaru's standard warranty covers the repair up until 60,000 miles but a quick search on user forum's shows that this issues consistently pops up somewhere between 60 and 90 thousand miles.

Jun 05, 2024

Flex joint connecting to catalytic convertor. For 3+ years, exhaust from engine coming directly into cab, coughing, nausea, burning eyes/nose/lungs/chest. Foul odor, difficulty breathing. The problem has been reproduced and diagnosed by two independent mechanics. The dealer, when initially requested to inspect expeditiously, couldn't get me out the door fast enough. The component has only been inspected by two independent mechanics. There were no warnings. I would like to add that this specific part has already been subject to Subaru Program Bulletin WUB-87, WUJ-95, and is reported by mechanics as common defective part.

Feb 06, 2024

Vehicle had valve replacement after finding an oil leak in January 2023 at around 135,000 mi. August 2023, around 159,000 mi, mechanic found that valve needed to be replaced again as vehicle was leaking oil. System warning message came on to indicate low oil and upon checking, mechanic found that there was no oil on the dipstick. No dashboard light came on to indicate low/no oil at any point.

Aug 28, 2023

Burning oil in the engine drastically

Jul 09, 2023

Vehicle was parked with engine idling (waiting for passengers), engine accelerated to very high revs without any operator action. Driver shutdown engine. Driver checked to be sure nothing could have hit the accelerator, nothing found. Restarted the vehicle, could not reproduce the problem. About 2 miles down the road a RED exclamation symbol appeared on dash panel and shut off after 5 to 10 seconds.

Dec 14, 2022

+ 8 more complaints for this component

STRUCTURE

12 complaints

OUR SUNROOF EXPLODED AND SHATTERED. IT COULD HAVE CAUSED A BAD ACCIDENT AS THE SPEED LIMIT IS 65-70 FULL OF CARS AND TRUCKS ON I-95 NORTH. THERE WAS NO WARNING, JUST A LARGE EXPLOSION AND SHATTERED GLASS. LUCKILY OUR SUNSHADE WAS CLOSED SO THE GLASS WAS CONTAINED. IT WAS RAINING AND ABOUT 50 DEGREES.

Mar 26, 2026

Rock hit windshield and cracked windshield, from a small rock cracking the windshield and leaving this much damage if it was a bigger one it could have gone through and hurt us. This will be the second time I’ll have to repair the windshield.

Dec 22, 2021

The front windshield (driver's side) cracked out of nowhere. Now there's a large crack that runs from the driver's side through the middle of the windshield. There were no visible chips on the front windshield prior to the incident.

Aug 25, 2021

MOONROOF EXPLODED.

Feb 02, 2021

SUBARU OUTBACK 2018 HAVE AN ISSUE WITH THE RESIDUE LEAK FROM THE WINDSHIELD NEAR THE EYE SIGHT IT HAPPENED TWICE TO MY VEHICLE FIRST TIME WHEN I TOOK THE VEHICLE THEY SAID IT MIGHT BE A LEAK FROM THE GLUE IN EYESIGHT AND THEY SAID THEY HAVE EYESIGHT MIGHT BE LOOSE AND THEY HAVE TIGHTEN IT AND SECOND TIME IT HAPPENED AND THEN THEY SAID NO NO THE EYESIGHT DOESN'T HAVE ANY GLUE AND THIS IS COMING FROM SOME GLUE USED IN THE WINDSHIELD. SUBARU DOESN'T SEEM TO BE WORRY ABOUT IT AND ALL THEY SAY IS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS ISSUES STARTED HAPPENING IN THIS SUMMER WHEN THE TEMPERATURE IS EXTREME HOT THE GLUE WHAT THEY USED TO STICK THE WINDSHIELD TO THE BODY OF THE CAR MELTS AND IT COMES OUT WHEN I TOOK IT TO THE DEALERSHIP ALL THEY SAY IS WE ARE NOT ABLE TO REPLICATE THE ISSUE. CONTACTED SUBARU CUSTOMER SERVICE AND THEY SAID WE HAD OUR MASTER TECHNICIAN HAD A LOOK AT THE CAR AND THE FIELD ENGINEER THEY ARE NOT ABLE TO SEE THIS AS AN ISSUE. WHEN I BOUGHT A BRAND NEW CAR FROM SUBARU AND WITH IN 2 YEARS THE GLUE IS MELTING BECAUSE OF HEAT NOT SURE WHAT KIND OF CAR SUBARU MANUFACTURES. THE SUPERVISOR FROM SUBARU CUSTOMER SERVICE DOESN'T SEEM TO HAVE ANY CONCERN ON THE ISSUE AND KEEP SAYING WHEN WE ARE NOT ABLE TO REPLICATE THE ISSUE ITS NOT OUR CONCERN. I AM GETTING SCARED IF THE GLUE CAME OUT AND THE WINDSHIELD BREAKS OR CRACKS WHEN I AM DRIVING WHAT WILL HAPPEN TO THE SAFETY OF ME AND MY FAMILY. I TOOK IT TO 2 SEPARATE DEALERSHIPS. SUBARU OF AMERICA AND COLONIAL SUBARU. SUBARU AMERICA SAID IT MIGHT BE A LEAK FROM THE GLUE OF THE WINDSHIELD AND COLONIAL SUBARU SAID THEY ARE NOT ABLE TO FIND THE PROBLEM. *TR

Jun 11, 2020

+ 7 more complaints for this component

VEHICLE SPEED CONTROL

10 complaints

I slowed down to approximately 5 MPH to pull into a parking space in front of a building. Without warning, the car suddenly accelerated toward the building. The car jumped over the parking block and onto the sidewalk in front of the building. I attempted to stop the car but the brakes did not function at that point. The car stopped when it hit a pole. There was damage to the front of the car and the pole. No people were injured. There was no warning before this happened.

Apr 05, 2024

Crash: 1

The contact owns a 2018 Subaru Outback. The contact stated that while their wife was pulling into a parking space, uphill, when the vehicle suddenly accelerated. The vehicle jumped the curb and crashed into a sign. The vehicle continued accelerating approximately a car length of distance causing it to jump another curb onto grass and eventually come to a stop. The air bags did not deploy. The vehicle had damage to the front end and bumper of the vehicle. The contact had no injuries and medical attention was not needed. A police report was not filed. The vehicle was able to be driven away from the scene. The vehicle was taken to the dealer who had not diagnosed the vehicle and it had not been repaired. The contact stated they found an article regarding the year/make/model experiencing the same failure due to a failure of the low-pressure fuel pump. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,000.

Aug 25, 2023

Crash: 1

I PRESSED ON THE BRAKE TO STOP AT A RED LIGHT AND FELT THE CAR ACCELERATE WHICH CAUSED ME TO HAVE A PANIC ATTACK, I QUICKLY RELEASED THE PEDAL BEFORE REAPPLYING PRESSURE AND IT SELF CORRECTED LUCKY JUST BEFORE LIGHT. THIS HAS HAPPEN BEFORE BUT I ERRONEOUSLY BELIEVED THAT IT MUST HAVE BEEN MY FAULT, THIS TIME I WAS 100% SURE IT WAS MY BRAKES. I HAVE ALSO BEEN HAVING INTERMITTENT PROBLEMS WITH BEING ABLE PRESS DOWN ON MY BRAKE PEDAL DUE TO IT BECOMING VERY STIFF. I WAS SO WORRIED I DECIDE TO SEE IF OTHER PEOPLE HAD THIS PROBLEM AND FOUND THAT MANY PEOPLE HAD AND IT WAS NOT JUST ME.

Jan 27, 2021

THE ACCELERATION RESPONSE IS DECOUPLED FROM THE THROTTLE. I HAD COME TO A COMPLETE STOP AT A STOP SIGN. I TRIED TO MOVE AHEAD WITH A SLIGHT ACCELERATION TO GET A VIEW OF CROSS TRAFFIC, UNFORTUNATELY THE VEHICLE ACCELERATED TOO HIGH AND T BONED INTO ANOTHER CAR THAT WAS GOING ACROSS. THE OTHER VEHICLE WAS DAMAGED. THE PROBLEM IS MORE EVIDENT WHILE ACCELERATING FROM SLOWER SPEEDS OR FROM A STOP.

Aug 05, 2020

Crash: 1

Injuries: 1

I WAS DRIVING IN A 4 LANE (TWO ON EACH DIRECTION) PARKWAY TOWARD A RED STOPLIGHT WITH ONE CAR STOPPED AT MY LANE AT THE LIGHT, I WAS COASTING, SLOWING DOWN TOWARD THE CAR. WHEN I WAS ABOUT 30 FT AWAY THE LIGHT CHANGED, THE CAR IN FRONT STARTED DRIVING AND I APPLIED THE ACCELERATOR. THE DISTANCE TO THE CAR IN FRONT WAS DEFINITELY INCREASING HOWEVER MY CAR WENT INTO EMERGENCY BRAKING MODE, CANCELLING MY ACCELERATION PEDAL ACTION AND STOPPING THE CAR. LUCKILY NO ONE WAS BEHIND ME AS IT WOULD HAVE ALMOST CERTAINLY ENDED IN A REAR-END COLLISION.

Jan 02, 2020

+ 5 more complaints for this component

SERVICE BRAKES

9 complaints

Reported to local Subaru Dealer there was a problem with the Parking Brake. While parked at red light, when I attempted to release the parking brake, it would NOT release, and had great difficulty getting to release and proceed. (This is in Traffic). They tested it and claimed it was ok, no problem. Fast forward, several weeks and I started the car, put it in Drive. Car would not move forward. Subaru sent Tow service. At dealership service manager says some debris had filtered down into the parking brake mechanism. I am Not a mechanic. This is what I had told them weeks earlier, [What I suspected]

Jul 06, 2024

I was visiting my daughter's and after I pulled in the driveway, and I hit my brakes to stop the car, but they failed, and I ended up crashing into their brick garage. I was physically fine, but my car and their garage was damaged. There were no warning lights of failure. I had Autozone check the car computer today, and they came up with an ABS failure code of C1411. I've discussed the situation with a Subaru mechanic on [XXX] , and he says that ABS module has failed and should not happen on 2018 Subaru, that only has @44,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 01, 2024

Crash: 1

Drove my wife car noticed more brake pedal travel. Replacing pads on front wheels found corrosion on inside outer upper edge of driver side rotor, pad has irregular wear reducing effective braking. I found same on passenger side rotor, but to a lesser extent.

Mar 18, 2023

The contact owns a 2018 Subaru Outback. The contact stated that while driving at various speeds, the brakes were inadvertently engaging. No warning lights were illuminated. The vehicle had not yet been taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,100. The contact noted that they made this complaint in error.

Mar 17, 2023

Please cancel case #115123365, which I reported earlier today. This does not appear to be a Suburu manufacturing and/or safety defect. My report was regarding what appeared to be a problem with sudden braking without either the cruise control or the brake pedal being engaged. The tow truck driver experienced the same problem while trying to drive the car onto the tow truck platform to take it to the dealer for assessment. Upon inspection, we found a piece of the hard rubber floor mat occasionally covered both the brake pedal and the accelerator at the same time. When this happened, pressing the accelerator occasionally resulted in inadvertently pressing the brake pedal under the same mat, causing the braking problem. Should you have any questions or need additional information. My contact information is below: Owner: Lawrence A Kreh 2018 Suburu Outback Vin #4S4 BSANC6 J332 3864 My Text and Phone number: (925) 765-1237 Address: 1260 Grove Way, Concord, CA 94518 Email: [email protected] Regards, Lawrence Kreh

Mar 17, 2023

+ 4 more complaints for this component

BACK OVER PREVENTION

8 complaints

The infotainment head unit in my 2018 Subaru Outback has experienced internal adhesive delamination, resulting in frequent "ghost touches" and unpredictable system malfunctions that pose a severe safety hazard. Most critically, the backup camera display intermittently disappears or freezes while the vehicle is in reverse, causing a total loss of rear visibility during low-speed maneuvering. While the vehicle is in motion, the unit executes unauthorized commands without driver input, including making random outgoing phone calls to my contacts, switching screens away from the GPS navigation during active routing, and cycling through radio stations and apps at high volumes. These uncommanded actions create extreme driver distraction and a loss of access to essential vehicle safety interfaces. The failure is persistent and prevents the reliable use of mandated safety equipment and navigation.

Apr 14, 2026

The head unit (infotainment system) in my vehicle is experiencing delamination, where the screen is peeling, separating, or forming bubbles. This causes: •Touchscreen malfunctions, making it difficult or impossible to operate controls such as audio, climate, navigation, and backup camera. •Distraction risk while driving due to unresponsive or erratic screen behavior. •Intermittent failure of vehicle systems that rely on the infotainment interface, increasing potential safety hazards. This is a known defect affecting multiple 2018 Subaru Outbacks and can occur even in properly maintained vehicles. The defect reduces safe operability of the vehicle while driving. Request / Action: I am submitting this complaint to ensure NHTSA is aware of this potential safety issue and to assist in any investigation or recall consideration. Additional Information: •Dealer attempts to repair or replace the head unit were declined. •The issue is reproducible and ongoing.

Apr 08, 2026

Infotainment system is completely delaminated, and the backup camera is slow to start, if starts at all. System will go beserk, make calls, change stations, volume, navigation, and more.

Apr 01, 2026

The contact owns a 2018 Subaru Outback. The contact stated while reversing, the rearview camera failed to display a rearview image, comprising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear-view camera. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.

Jul 09, 2025

The screen that controls everything in the car is delaminating and it prevents the driver from being able to see the back up camera properly and is a distraction to drivers. This is a known issue with this year vehicle. Subaru won’t replace and only offered me 750 to get it fixed which means I would still have to come out of pocket $900 for a known defect. They are aware of the issue and have replaced some vehicles at no charge.

Nov 21, 2024

+ 3 more complaints for this component

UNKNOWN OR OTHER,VISIBILITY/WIPER

8 complaints

Windshield chipped with small pebble on highway. Chip was approximately the size of a penny.

Jun 16, 2022

We have had 4 windshields on this vehicle and now the current one that was just replaced last October ( 3 months ago) just broke too. If we have this replaced it will be the 5th windshield in 4 years. It is unsafe because visibility is reduced. This is a common problem with Subarus, as evidenced by the many online discussions regarding the faulty windshields. Subaru did lose a lawsuit for 2015-2016 windshields but the newer models have not been included as yet.

Jan 04, 2022

The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked". There was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and I could not understand why it happened, until I began reading the incidents online about multiple other owners experiencing the same issue. I replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.

Jul 13, 2021

Since June of 2020, my 2018 Subaru Outback has now had four cracked windshields with little to no explanation. The first crack was repaired by a Subaru dealership, only to crack again within 24 hours. The same dealership refused to cover the cost of the second windshield replacement. Then in Nov 2020, it cracked again and a different Subaru dealership did cover the cost of the third windshield replacement, but only after filing a compliant with Subaru Corporate. Now in May 2021, the windshield has cracked again with little to no impact and needs to be replaced. Each time the windshield cracked, it significantly spread across the the windshield within hours, and poses a risk to driving. Please assist, as I am aware of active lawsuit for this same type of car misfunction occurring with other 2018 Subaru models, and cannot afford to have a car continue to have this issue.

May 20, 2021

JANUARY 27, 2020 I WAS DRIVING ABOUT 45 MPH ON NJ HWY 29 TO MY SON'S HOME. SMALL ROCK HIT WINDSHIELD AND MADE A SMALL CRACK, LESS THAN 1 INCH. I CALLED INSURANCE WHO WOULD SEND A MOBILE REPAIR TRUCK TO REPAIR IT ONSITE AT MY SON'S HOUSE. AS I WAS DRIVING, THE CRACK GETTING BIGGER. BY THE TIME I ARRIVED AT MY SON'S, 45 MINUTES LATER, THE CRACK WAS MORE THAN 7 INCHES LONG AND WIDENING AND GROWING HORIZONTALLY AND VERTICALLY. THE CRACK SO SO BIG. THE INSURANCE REP SAID MOBILE GLASS REPAIR COULD NOT REPAIR IT BECAUSE IT WAS SO BIG. I HAD TO BRING IT IN FOR A WINDSHIELD REPLACEMENT AND RECALIBRATION. I WAS TOLD NOT TO DRIVE THE CAR. WINDSHIELD WAS REPLACED ON JANUARY 29, 2020 AT SAFELITE AUTO GLASS IN EAST BRUNSWICK, NJ THE TOTAL COST FOR WINDSHIELD REPLACEMENT AND RECALIBRATION WAS $1,011.23.

Dec 08, 2020

+ 3 more complaints for this component

AIR BAGS

7 complaints

I was slowly backing out of a parking space, with no cars coming in either direction, and the car had a loud warning sound and my driver airbag deployed and exploded in my face. The car filled with smoke. I was only halfway out of the parking space when this happened, I was able to pull forward and park safely. I did not hit anything and there was no damage to the car whatsoever. Consequently all of the electronics in the steering column no longer work. Cruise control, stereo volume, mode changer etc.. My husband was able to tuck the airbag into the steering column and tape it, so we could drive home.

Jan 16, 2025

[XXX] at [XXX] We were sitting at a complete stop with our turn signal on, waiting for traffic to clear enough to turn left. It was dark/cold but otherwise good road conditions, no rain/snow/wind. We were suddenly slammed from behind in the rear/R passenger rear by the Black Dodge Journey. This impact then pushed us into the oncoming lane causing another vehicle to hit us in the front driver side of the vehicle. 911 was called at 1811 and the call lasted 3 minutes. SBPD was dispatched along with traffic control. The impact caused the visor on the passenger side to fall which caused broken facial bones. The headrest on the passenger side was completely dislodged and out of the seat upon inspection after the scene was secured. Drivers headrest was nearly out at the end of impact. Driver hit his head on the steering wheel. Entire back end of Subaru was smashed and a trail of what appeared to be gas from the tank made a visible line (~15 ft) of how far the car had been pushed on the road and across traffic. The man driving the journey reported that his “power steering went out while trying to pass on the shoulder.” Passenger had to forcibly push open the front passenger door to get out; the back passenger door was not usable and the gas cover popped out. The entire back end of the vehicle was smashed including the glass. The airbags on the Dodge Journey deployed, as well as the airbags in the vehicle that hit the Subaru in the front. NO airbags in the Subaru deployed. Medics were dispatched to the scene. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 29, 2024

Crash: 1

Injuries: 2

ABSB air bag safety system failed due to wiring harness damage under drivers seat. Wiring damaged by seat moving over harness when adjusting. Subaru dealer claimed that wiring damage was caused by rodent bites. This is an engineering flaw which creates a safety issue.

Jun 12, 2023

SEVERE, HEAD-ON IMPACT TO DRIVER'S SIDE, OTHER CAR WAS TOTALED. POLICE EXPECTED BOTH CARS TO BE TOTALED, AND WERE SURPRISED THAT DRIVER'S SIDE AIRBAG DID NOT DEPLOY. DRIVER WAS NOT SERIOUSLY INJURED, HOWEVER, SHE TOOK A HARD HIT TO HER HEAD, NECK AND SHOULDER. DEALER, INDEPENDENT SERVICE CENTER HAVE NOT INSPECTED THE VEHICLE, NOR HAS PROBLEM BEEN REPRODUCED. AIRBAG HAS NOT BEEN INSPECTED BY THE MANUFACTURER, OR INSURANCE REP., POLICE AND REPAIR FACILITY ONLY. NO WARNING LAMPS, ETC. WERE KNOWN TO HAVE ILLUMINATED. THE VEHICLE AND AIRBAG ARE AVAILABLE FOR INSPECTION.

Aug 09, 2022

Crash: 1

Injuries: 8

I was rear-ended on August 30 in this vehicle while at a traffic stop by a truck traveling 65+mph. Upon impact, I was pushed into the vehicle in front of me at a high rate of speed. Despite being hit from behind and pushed into the vehicle ahead of me no airbags deployed in the vehicle. As a result, my head struck the steering wheel knocking me unconscious, and has resulted in a traumatic brain injury, labyrinthine concussion, whiplash, and damage to my vision and hearing. The vehicle was totaled out by my insurance company and the vehicle was sold to CoPart and I don't believe anyone has investigated it even though all parties have been made aware of it. Prior to the accident there were no warning lights and all vehicle safety systems appeared to be in working order.

Dec 12, 2021

Crash: 1

Injuries: 1

+ 2 more complaints for this component

EXTERIOR LIGHTING

5 complaints

The contact owns a 2018 Subaru Outback. The contact stated that while depressing the brake pedal to park the vehicle, the brake lights failed to illuminate as designed. While returning to the vehicle after the vehicle was parked and attempting to start the vehicle, the vehicle failed to start due to a safety feature that disabled the starter when the brake lights failed to operate as designed. An AAA-certified mechanic was called, and after inspecting the vehicle, the mechanic diagnosed that the brake indicator switch had failed, causing the rear brake lights to fail to illuminate. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact researched and became aware of NHTSA Campaign Number: 19V149000 (Exterior Lighting). The manufacturer was informed of the failure, and it was confirmed that the VIN was not included in the recall. The manufacturer referred the contact back to the dealer for assistance. The failure mileage was approximately 81,000.

Apr 13, 2026

Halo light is out and it does not show on dashboard. Halo light is part of headlight system. It is part of daylight running lights. Unable to replace light without replacing the entire headlight.

Jun 17, 2025

The driver's side daytime running light has failed. This light is an LED designed to last the life of the car and cannot be repaired. Unfortunately, there is no indicator light inside the car to notify the driver of the failure. In hazardous weather conditions, it may appear as though the light is functioning based on the dashboard lights, but it is not. Regrettably, replacing the bulb is not an option and this poses a potential risk to the driver and others during inclement weather or low visibility situations. The dealership has inspected the vehicle and confirmed that it cannot be repaired. To resolve the issue, the entire unit must be replaced, which will cost over $1000. This model has experienced numerous instances of failure with the driver side daytime running lights, indicating a widespread safety concern that the manufacturer has yet to address in this particular year. Previous years have been recalled for the same issue.

Jun 17, 2024

THE AUTO SENSING LIGHTS WILL NOT TURN OFF ON SOME OCCASIONS EVEN WHEN IT IS 9AM AND SUNNY. PULLING THE CAR OVER AND TURNING OFF THE CAR AND BACK ON WILL FIX THE ISSUE UNTIL NEXT TIME.

Aug 28, 2018

LOW BEAMS UPPER HALF OF VIEW IS SO DARK I CAN NOT SEE THE ROAD. LOW BEAMS SEEMS TO CUT VIEW IN HALF HORIZONTALLY. I CAN'T SEE THROUGH UPPER HALF OF WINDSHIELD UNLESS HIGHBEAKS ARE ON. BRAND NEW CAR. JUST BOUGHT IT. ONLY 950 MILES ONNIT.

Nov 14, 2017

POWER TRAIN

5 complaints

CVT Transmission failed and shut off engine. 2018 Subaru Outback Limited with only 56,500 miles. On 5/19/24 at approximately 11:30PM, my family and I (5 members) were driving northbound on an interstate highway, when all of a sudden, the engine and transmission completely shut off with all warning lights flashing on the dashboard, while travelling at speeds of 65 miles per hour. When pressing on the accelerator, vehicle would not accelerate, rather the vehicle was decelerating. Fortunately, not many vehicles were on the highway at that time and our vehicle had enough momentum to move right towards the shoulder of the highway and came to a complete stop. When engine turned on and shift to D or R, vehicle does not move. Vehicle is at Subaru dealership being inspected and hopefully being repaired under warranty, which was extended by Subaru of America. SUBARU NEED TO FIX THIS, IT IS A DANGEROUS DEFECT.

Jun 26, 2024

After driving for approximately 10 min from cold start, attempted to pass another car at WOT (wide open throttle) at approx 40-50 mph. The car began to accelerate normally, then abruptly stopped accelerating while the engine revved up to the rev limiter and bounced off it for 3-4 seconds. It seemed as though the CVT had been shifted into neutral (though it was still in drive), and almost caused an accident. I had to quickly move back out of the passing lane. The car operated normally after this singular incident - I was not able to reproduce the issue. The car was immediately brought into the Subaru dealer we originally purchased it from. After performing diagnostics, they told me that since the issue could not be duplicated, there was nothing they could do. I filed a case with Subaru of America, and they had the same response. We have only put about 5,000 miles on the car since purchasing it used in 3/2023 with 69k. We also found out that the CVT had been replaced under warranty just prior to our purchase of the car, though that was not disclosed at the time of purchase. Subaru of America confirmed that this CVT is still covered by the 10yr/100k extended warranty per [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 11, 2023

CVT TORQUE CONVERTER FAILED. 2018 SUBARU OUTBACK, 47,000 MILES. CAR ONLY 18 MONTHS OLD. WIFE AND KIDS IN THE CAR IT WAS VERY SCARY MOMENT. THE CAR STARED TO SHUTTERED ACCELERATING FORM A STOP. THEN AT 40 TO 50 MPH, THE RPMS BECAME ERRATIC SHIFTING UP DOWN, TO MAINTAIN SPEED. IT LIKE IT WAS CONFUSED, WHICH GEAR TO BE IN. THEN CAME TO A STOPPED FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN, CAR SHUTTERED AND LOUD BANG, NO GEARS. CAR WOULD NOT GO SHIFT INTO ANY GEAR. AUTOMATIC TRANSMISSION WOULD NOT ENGAGE. MULTIPLE COMPLAINTS, SUBARU NEED TO FIX THIS, IT DANGEROUS DEFECT AND EXPENSIVE TO REPAIR.

Oct 12, 2019

THE PROPRIETARY SUBARU LINEARTRONIC CVT ON MY VEHICLE HAS BEEN DEFECTIVE SINCE DELIVERY IN JUNE 2018. IT SHUDDERS, LURCHES, BALKS AND CREATES NEAR STALL CONDITIONS ON BOTH ACCELERATION AND DECELERATION. I HAVE BROUGHT IT INTO THE SUBARU DEALER WHERE THE CAR WAS PURCHASED NEW FOUR + TIMES SINCE JUNE 2018. THEY HAVE BEEN UNABLE TO FIX THE ISSUE AND NOW SUBARU OF AMERICA TELLS ME THAT THE VEHICLE IS PERFORMING AS DESIGNED. I CONSIDER THIS A SAFETY ISSUE AND KNOW THAT MANY OTHER SUBARU OWNERS HAVE COMPLAINED TO NHTSA AS WELL.

Jul 10, 2019

2018 SUBARU OUTBACK HAS 12000 MILES ON THE CAR. HESITATION WANDERING,BUCKS,SHAKE,SOLW DOWN VERY QUICK WHEN COASTING. WENT TO DEALER 3 TIMES DEALER COULD NOT DUPLICATE THE PROBLEM AND CUSTOMER SERVICE CAN NOT RESOLVE THE ISSUE.

Jul 11, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

5 complaints

The battery has drained twice in the time that I have owned this vehicle. Once I was able to recharge the battery by jumpstarting and letting it run. The second time it required a battery replacement. This was approximately 12 months after the first incident. The electrical system also has unpredictable quirks related to the window functions and lighting. I am uncertain to other resulting irregularities that may be occurring under the hood. Currently, my car is being serviced for a radiator fan and motor replacement for the cooling system. The estimate for repair is $1747 + tax. This is potentially related to the electrical quirks related to the battery irregularities.

Sep 27, 2022

The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.

Mar 10, 2022

The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then I have not left the car un-driven for more than a couple of days. On June 18, I took the car for an oil change and was told i needed a new battery. I replaced the car battery that same day. Hooked everything up and the car started just fine. I check all interior lights and headlights to make sure they were all off. The next day, I go to start the car and my battery is completely drained. There is an issue with the car where it is draining the battery. I don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.

Jun 19, 2021

BATTERY DIES PREMATURELY, IF VEHICLE IS NOT DRIVEN FOR A FEW DAYS, OR IF PARKED AND REAR HATCH IS OPENED AND CLOSED A FEW TIMES. DEAD BATTERY LEFT ME STRANDED FIVE TIMES SINCE 3/5/2019. BATTERY TESTED WELL AT DEALERSHIP THREE TIMES, SO WAS NOT REPLACED UNDER WARRANTY UNTIL IT FAILED A DRAW TEST.

Nov 08, 2020

I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.

Oct 01, 2018

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

5 complaints

IN DEC 2018 THE FUEL LINE OF MY 2018 SUBARU OUTBACK HAD TO BE REPLACED BECAUSE IT HAD BEEN CHEWED THROUGH BY A RODENT AND WAS LEAKING IN THE CAR. TOTAL DAMAGE WAS OVER $2000. IN MAY 2019 ANOTHER $3500 DAMAGE WAS DISCOVERED FROM A RODENT CHEWING ON ELECTRICAL HARNESSES IN THE DASH. THE DEALER TOLD ME THIS IS BECAUSE SUBARU IS NOW USING SOY-BASED INSULATION FOR FUEL LINES, WIRING, AND ELECTRICAL HARNESSES. RODENTS ARE ATTRACTED TO THE SOY BECAUSE THEY THINK IT IS FOOD. IN BOTH CASES MY DAMAGE WAS DISCOVERED WHILE TRYING TO START THE CAR WHILE IT IS PARKED. BUT WHAT IF I WAS DRIVING DOWN THE ROAD AND A CHEWED WIRE CAME LOOSE THAT SHORTED SOMETHING OUT AND IMPACTED MY ABILITY TO CONTROL THE CAR? OR WHAT IF THE FUEL LINE BROKE WHILE DRIVING DOWN THE HIGHWAY AND CAUSED THE CAR TO SUDDENLY STALL? MANUFACTURERS SHOULD NOT BE ALLOWED TO USE MATERIALS (E.G. SOY) THAT ACTUALLY ATTRACT RODENTS. IF ANYTHING, THEY SHOULD BE USING MATERIALS THAT DETER RODENTS. FUEL LINES AND ELECTRICAL HARNESSES ARE CRITICAL TO THE SAFE OPERATION OF A CAR AND THESE SYSTEMS ARE NEEDLESSLY BEING PUT AT RISK BY USING SOY TO PRODUCE THEM. THIS IS ESPECIALLY TROUBLING FOR SUBARU BECAUSE PART OF THEIR IMAGE ENCOURAGES THEIR OWNERS TO EXPLORE "THE GREAT OUTDOORS." WHAT HAPPENS WHY I GO CAMPING AND PARK MY CAR IN THE WOODS AND CHIPMUNKS CHEW THROUGH MY COMPONENTS AND STRAND ME IN THE MIDDLE OF NOWHERE? OR, WORSE, A CRITICAL SYSTEM ON THE CAR FAILS AS I'M DRIVING HOME AND I LOSE CONTROL OF THE VEHICLE AND CRASH. THE USE OF SOY-BASED COMPONENTS SHOULD NOT BE ALLOWED. OR, IF IT IS, OEMS SHOULD COVER RODENT DAMAGE TO THESE SYSTEMS UNDER WARRANTY. AT THE VERY LEAST, OEMS SHOULD BE REQUIRED TO DISCLOSE THE USE OF SOY IN THE CAR BEFORE A VEHICLE IS PURCHASED. I HAD NO IDEA SOY-BASED PRODUCTS WERE USED IN THIS CAR. HAD I KNOWN, I WOULD NOT HAVE BOUGHT IT. FYI... SUBARU DENIES USING SOY PRODUCTS.

May 20, 2019

INFOTAINMENT SYSTEM IS FAULTY. I HAVE NO BACK UP CAMERA, BLUETOOTH, RADIO, CAN NOT PROGRAM CLOCK. SUBARU DEALER SAYS THERE IS NO FIX OTHER THAN TO REPLACE HEAD UNIT. I HAVE BEEN WAITING SINCE DEC 14TH FOR THIS REPLACEMENT UNIT. WHILE AT DEALER I ASKED FOR A LOANER AND WAS DENIED. SUBARU SAID THE CAR WAS SAFE TO DRIVE WHICH IS NOT TRUE SINCE THEIR BIGGEST SAFETY FEATURE ISNT ACCESSIBLE

Jan 10, 2019

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE FUEL RANGE DROPPED AND THE VEHICLE LOST POWER AND SHUT OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE MANUFACTURER'S ROADSIDE ASSISTANCE WAS CALLED, BUT NO ONE ANSWERED. THE CONTACT CALLED THE POLICE FOR ASSISTANCE DUE TO THE DARKNESS. THE CONTACT CALLED TRIPLE A AND WAS PROVIDED SOME FUEL TO DRIVE HOME. TWO DAYS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V773000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO GROOVE SUBARU (720-279-9409, LOCATED AT 5300 S BROADWAY, ENGLEWOOD, CO 80113) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,500. ..*BF*JB *DT

Dec 28, 2018

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE FUEL GAUGE INDICATED 40 MILES REMAINING, BUT THE VEHICLE RAN OUT OF FUEL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

Dec 03, 2018

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO MCCURLEY INTEGRITY SUBARU (LOCATED AT 9620 SANDIFUR PKWY, PASCO, WA 99301, (509) 412-7100) WHERE IT WAS DIAGNOSED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT WAS INFORMED THAT WHEN THE FUEL GAUGE DISPLAYED 20 MILES TO EMPTY, THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE MANUFACTURER WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT*JB

Oct 05, 2018

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

On 9/28/23 I was driving in a 2-lane construction zone with my daughter. While going through the construction zone, my car lost all power and just shut off completely. No warning signs just went completely dead. I almost got rear ended, thankfully the car behind me went to the left of the center, but almost had a head on collision into oncoming traffic. Thankfully, no wrecks were involved. It did eventually start back up and has yet to happen again. However, back in July/August of 2021, I received a recall notice on my vehicle NHTSA Campaign #21V587000. When I called to check on the recall it was stated that my vehicle did not have a current recall. I believe this is inaccurate to the fullest. When I bought the vehicle, I took my outback in several times to the dealership with what I thought was transmission and some electrical issues. They could find nothing wrong, how convenient for them, they weren't the ones almost killed because the vehicle would stall at intermittent times during acceleration. I took it in on 1/24/19, 4/26/19, 10/24/19, and 7/27/20. The mileage range was from 1K to 55K, now at 111K my car just has a complete system failure. Honestly, they didn't seem enough to care and treated me like I didn't know what I was talking about. I drove it 7 days a week and they drove it for 15 minutes and said there were no issues. That is not a fair assessment. I would like to resolve this matter before someone gets killed because of a defective issue on Subaru's part that was documented several times. I have the receipts and work orders to support the evidence. I have notified my family of the issues in case something does happen because of the vehicle, and I am, or others are injured or killed in an accident. Like I said, I have all the documentation to support any claim henceforth. I bought a Subaru because of its safety ratings. Now, I'm afraid to have passengers or my grandkids ride with me out of fear for their safety and others.

Sep 30, 2023

To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder “Touring” model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of “glowing” Consumer Reports Reviews I chose this model….sad to say this was an unfortunate choice. I list some of the troubles endured: • Shortly after delivery the “radio-GPS” failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. •We were informed that the radio would always “come on” when the car was started, My wife finds this very annoying, •We find the road noise to be excessive, especially at around 25 mph, •We were left sitting twice with a “dead” battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. ••But the worst situation was this…..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened…that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car “Roll-Backed” to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said “they could find nothing wrong”, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach ..but the trip was without incident.

Jul 13, 2021

I DROVE TO A NEARBY TOWN, INDICATOR SAID 40 MILES TO GO BEFORE EMPTY. PARKED. RESTARTED THE CAR AFTER HALF AN HOUR. MOST OF CENTER DISPLAY FUNCTIONS WERE DEAD. IT DID SHOW BACK-UP VIEW, BUT NO RADIO, NO MAP. DROVE TOWARD HOME AND GAS STATION. AFTER TWENTY MILES, ON CRUISE CONTROL AT 70MPH ON HIGHWAY, ENGINE SUDDENLY STARTED RACING AS THOUGH IT HAD DOWN SHIFTED, I BRAKED AND HEADED FOR THE SHOULDER. NO TURN SIGNALS, NO INDICATORS, NO EMERGENCY FLASHERS - IT SEEMED THAT THE COMPUTER CRASHED WHEN I RAN OUT OF GAS. AFTER ADDING GAS AND RESTARTING, ALL WAS NORMAL EXCEPT THE THE RADIO MEMORY HAD BEEN WIPED.

Dec 28, 2018

** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?

Oct 09, 2018

FUEL/PROPULSION SYSTEM,ELECTRICAL SYSTEM

4 complaints

I WAS DRIVING AND THE FUEL INDICATOR INDICATED 70 MILES TO GO LAST TIME I SAW IT. I ONLY HAD TO DRIVE 10 MILES HOME AND THE CAR SUDDENLY STOPPED, THANKFULLY ON A LOCAL ROAD. SOME WARNING LIGHTS STARTED APPEARING AND I COULDNT MAKE WHAT THE PROBLEM WAS. I TRIED TO RESTART A FEW TIMES UNTIL I DECIDED IT HAD TO BE FUEL. WE PUSHED CAR TO SIDE OF ROAD AND WENT TO GAS STATION TO GET GAS. CAME BACK WITH GAS, REFILLED AND CAR STARTED AND WENT HOME. I THOUGHT IT WAS MY FAULT, ALTHOUGHT I COULDNT EXPLAIN WHY THE LAST TIME A SAW THE FUEL GAUGE SAID 70 MILES AND I WAS JUST GOING HOME, NOT EVEN 10 MILES TO GET THERE.

Jan 14, 2019

WAS DRIVING ON HIGHWAY WHILE FUEL RANGE INDICATED ON DASH JUST HIT 30 MILES TO EMPTY AND CAR RAN OUT OF GAS. WAS NEVER INFORMED BY SUBARU OF ANY RECALL FOR THIS VEHICLE.

Jan 09, 2019

DASHBOARD TOLD ME I HAD 20 MILES WORTH OF FUEL LEFT WHEN SUDDENLY THE INDICATOR CHANGED TO A DASH AND THE CAR RAN OUT OF GAS. OCCURRED WHILE DRIVING 50 MPH ON A BUSY EXPRESSWAY, THANKFULLY IN THE SLOW LANE.

Dec 27, 2018

RAN OUT OF GAS WHEN GAUGE SHOWED 40 MILES LEFT - CAR LOCKED UP ON A 70MPH FREEWAY - REPORTED TO SUBARU ALMOST A YEAR AGO AND RECENTLY SAW WHERE A RECALL HAD BEEN INITIATED BUT CALLED SUBARU CUSTOMER SERVICE AND THEY HAVE NO IDEA WHEN THIS WILL BE RESOLVED EVEN THOUGH THEY HAVE KNOW ABOUT IT FOR A YEAR - WHY IS THIS NOT A SAFETY ISSUE THAT THE NHTSA IS FORCING THEM TO FIX

Dec 05, 2018

SEATS

3 complaints

I folded my rear seats down to gain more cargo area room, upon unloading my cargo, I proceeded to fold up my rear seats. Both rear seats folded up and locked, except the driver's side rear seat locked into position but would recline backwards and not stay locked. I have owned this vehicle for seven years and have only had passengers in the rear about a dozen times, and to my knowledge never used the recline feature. The rear seats have been folded down numerous times to gain cargo volume and folded back up. I looked at side drivers side latch and it moves freely back n forth and will not lock like the passenger's does. I pulled on the recline leaver and it has tension on it. I tried pulling on both releases together to no avail. I found this issue on the internet which shows the latch. I feel the is an unsafe condition for a rear driver's side passenger as the seat rocks back n forth. This is link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 31, 2025

Driver seat is loose. Noise when travelling or even stopped. Bolts to the floor are tight but the seat is loose above them. Excess movement. Brought it in after 2 weeks of new purchase and they repaired bushings according to service. Noise recurs 2022. Dealer refuses to repair under any warranty. Suggests bottom seat replacement at owners expense.

Jan 17, 2023

THE DRIVER'S SEAT CONTINUOUSLY SQUEAKS WHILE DRIVING. SUBARU DEALER SAYS I NEED A NEW SEAT BOTTOM. APPARENTLY, THERE ARE OTHER VEHICLES AND YEARS WITH THIS SAME ISSUE.

Oct 28, 2019

ELECTRICAL SYSTEM,ENGINE

3 complaints

Normal vehicle start. While leaving shopping mall parking lot, vehicle suddenly shut down; no electrical, no accelerator, no power steering, no engine. Was able to steer vehicle to safe location out of traffic path. Waited approximately 10 minutes, tried vehicle again, and it started / drove normally. Vehicle inspected afterward by dealer, who found no issues, and returned vehicle with no repairs made. Driver is 86 year old widow, who is terrified of being stranded in an unreliable car.

Jul 30, 2022

AUTOMOBILE WOULD NOT START IGNITION ON LIGHTS FLICKERED BATTERY WAS ON THE VERGE OF DYING HAD TO JUMP START IT TO GET GOING IN THE MORNING OF COURSE IT WAS STATIONARY IN THE GARAGE IN A VERY TOUGH LOCATION

May 16, 2021

VEHICLE DEVELOPED DRIP FROM TRANSMISSION APPROXIMATELY MID JUNE 2018. TOOK TO DEALER & UNABLE TO FIND SOURCE AFTER 11 DAYS IN SHOP. THEY PUT DYE IN AND I DROVE UNTIL 7-30-18 WHEN DRIP RETURNED. CAR IN SHOP 6 DAYS FOR NEW TRANSMISSION. CAR RETURNED 8-9-18. 11 DAYS LATER 8-21-18 MAJOR OIL LEAK & VEHICLE TOWED TO DEALERSHIP. AS OF 8-24-18 THEY ARE STILL ATTEMPTING TO LOCATE LEAK. WILL HAVE TO PULL ENGINE. MAY NOT GET CAR BACK DURING AUGUST. OUTBACK HAS LESS THAN 15000 MILES. HAVE CONTACTED SUBARU REQUESTED LEMON LAW AS THE VEHICLE HAS NEARLY 40 CUMULATIVE DAYS IN THE SHOP SINCE PURCHASED 8-16-18. OUTBACK HAS ALSO HAD 2 NEW RADIOS AND MULTIPLE SOFTWARE UPDATES FOR NUMEROUS RADIO ISSUES.

Aug 24, 2018

ELECTRICAL SYSTEM,BACK OVER PREVENTION

2 complaints

The contact owns a 2018 Subaru Outback. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed and determined that the radio system display had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

Jul 18, 2025

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB

Nov 02, 2018

TIRES

2 complaints

P225 65/R17 Multiple Sensor leaks, false TPM readings, on/off TPM signals.

Dec 31, 2024

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK EQUIPPED WITH FOUR BRIDGESTONE DUELER HP SPORT AS TIRES, SIZE: 225/60/R18 (NA). WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND THERE WAS AN ABNORMAL POPPING NOISE. THE CONTACT DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE BLEW OUT. ADDITIONALLY, THERE WERE LINES FROM THE BEAD TO THE THREAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE POLICE ARRIVED ON THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 16,927 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

Aug 06, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION

2 complaints

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Sep 26, 2024

2018 Subaru Outback headunit is "delaminated" causing phantom touches on the headunit's touch screen. While driving, the headunit will act as if something is pressing random buttons, changing radio stations, opening/closing maps, going through settings panel and changing car settings, ultimately distracting the driver usually at highway speeds. Many other Subaru owners are reporting the same issue on the forums: [XXX] [XXX] Subaru is reporting the fault as "regular wear and tear" and charging customers $1200+ to replace the headunits. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 19, 2024

ELECTRICAL SYSTEM,VISIBILITY/WIPER

2 complaints

The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and anyone behind me- turning to look reputedly behind and at the sides doesn't help when cars are moving parallel to me. The 'media' switches between radio and CD, FM and AM, and switches into HD mode at random. There's no way to turn it off, so the beeping is a distraction while driving. The Subaru dealership is well aware of this issue. A replacement part was ordered in September 2023 but the part is yet to be replaced.

Sep 04, 2024

HARMAN-KARDON AUDIO UNIT FAILURE AT 8,000 MILES. RESULTS IN LOSS A BASIC BACK UP CAMERA FUNCTION. EXTENSIVE SAFETY FEATURES ON THIS VEHICLE-BASIC BACK UP CAMERA NOT WORKING.

Dec 18, 2018

WHEELS

2 complaints

The contact owns a 2018 Subaru Outback. The contact stated upon inspecting the vehicle, he noticed all 4 wheels showed signs of cracks on the rims and spokes. The low-pressure tire warning light had illuminated. In addition, all tires required air frequently. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.

Jul 23, 2024

TIRE TREAD BEGAN SEPARATING FROM SIDEWALL WITHIN 1100 MILES. THE TIRE IS A BRIDGESTONE DUELER H/P 225/60 R18. THE CAR WAS PURCHASED NEW FROM A A SUBARU DEALER ON 03/24/2018 WITH THIS TIRE INSTALLED AS STANDARD EQUIPMENT. I NOTICED THIS PROBLEM WHEN RETURNING TO MY CAR WHILE IT WAS PARKED.

May 05, 2018

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".

Jun 06, 2022

30 MILES LEFT AS INDICATED ON FUEL TANK, CAR ENGINE SHUT DOWN WHILE DRIVING ON ROAD AND CAME TO A COMPLETE STOP IN LEFT SIDE OF HIGHWAY, MY FAMILY WERE PASSENGERS IN MY CAR AND THIS COULD HAVE BEEN A FATAL SITUATION. A GOOD SAMARITAN HELPED US MOVE OUR CAR OVER TO SIDE OF ROAD OUT OF HARMS WAY. I AM VERY DISAPPOINTED IN SUBARU AND DO NOT TRUST THAT IT HAS THE BEST 'SAFETY' FEATURES IF IT IS THIS INACCURATE IN INFORMING ME OF MILEAGE! I CAN'T HELP BUT THINK WHAT WORSE OUTCOME COULD HAVE HAPPENED TO MY FAMILY. THANK GOD WE ARE ALL OK. DO BETTER SUBARU, FOR THE LIVES OF YOUR CUSTOMERS DRIVING YOUR VEHICLES AND THE SAFETY OF THE GENERAL PUBLIC.

Nov 23, 2018

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

When I was idling in park, the car spontaneously accelerated at full throttle. Another incident occurred while braking the car started accelerating at full throttle, even though I was sitting still at a drive through. - it would not stop without turning off the ignition.

Jan 21, 2022

THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.

Jun 14, 2020

VISIBILITY/WIPER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

2 complaints

WINDSHIELD CRACKED AND WITHIN 3 DAYS RAN ACROSS MOST OF THE ENTIRE WIDTH OF THE FRONT WINDSHIELD.

Mar 24, 2021

WINDSHIELD SPONTANEOUSLY CRACKED NEAR MIDDLE TOP OF WINDSHIELD, FROM EDGE ABOUT 6-8INCHES AND WITHIN THE FIELD OF VIEW OF THE EYESIGHT CAMERAS

Mar 05, 2021

STEERING,ELECTRICAL SYSTEM

2 complaints

PURCHASED THE AUTOMOBILE WITH ABOUT 7,200 MILES ON IT WITH EXTENDED WARRANTY. BATTERY FAILED AT 8,000 MILES. WE REPLACED IT WITH A NEW PREMIUM BATTERY FROM AAA.. NEW BATTERY WORKED FOR 8 MONTHS THEN DRAINED OVERNIGHT. AAA RECHARGED IT AND SAID ALTERNATOR WORKED. WHEN DRIVEN OR BACKED UP AFTER RECHARGING, AUTOMOBILE BEEPED CONSTANTLY FOR APPROXIMATELY 1/2 MILE AND STOPPED WHILE IN MOTION. BEEPING STOPPED WHEN VEHICLE STOPPED, BUT STARTED AGAIN WHEN VEHICLE MOVED FORWARD OR BACKED UP. LEFT WITH SUBARU DEALER OVERNIGHT. BATTERY WAS COMPLETELY DRAINED THIS MORNING WHEN SERVICE TECHNICIAN TRIED TO START IT. SERVICE TECH SAID THEY COULD NOT DIAGNOSE PROBLEM. PER MY INTERNET RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM. SUBARU SHOULD FIX IT, BUT SEEMS TO BE DRAGGING THEIR HEELS ON THIS ISSUE. OUR SUBARU IS UNSAFE AND NOT DRIVEABLE IN ITS CURRENT CONDITION. PLEASE INVESTIGATE AND PROVIDE ASSISTANCE. THE VEHICLE HAS BEEN STATIONARY WHEN THE BATTERY DRAINED. THE BEEPING OCCURRED WHEN THE VEHICLE WAS IN MOTION ON A HIGHWAY AND CITY STREET. IT RESTARTED WHEN THE VEHICLE RESUMED MOTION. THE BEEPING CONTINUED WHILE THE VEHICLE WAS GOING STRAIGHT OR TURNING WHILE IN MOTION. IT STOPPED WHEN THE VEHICLE STOPPED. STEERING DID NOT FEEL NORMAL. IT WAS A LITTLE SLUGGISH AND LESS PRECISE THAN NORMAL.

Jan 25, 2021

OUR OUTBACK STARTED TO PULL TO THE RIGHT AT AROUND 3000 MILES. CURRENTLY (AT 9000 MILES) THE CAR STILL DOES THAT. IT FEELS AS IF THERE IS STRONG SIDE WIND PUSHING THE CAR. THE CAR ALSO STARTED MAKING KNOCKING SOUNDS WHEN TURNING THE WHEEL IN BOTH DIRECTIONS WHILE AT STOP OR MOVING SLOWLY. WE ARE CURRENTLY SCHEDULED FOR AN INSPECTION AT THE DEALERSHIP. THE SECOND MAJOR ISSUE IS THE TIRE PRESSURE MONITOR. THE TIRE PRESSURE THAT IT DISPLAYS DOES NOT MATCH THE ACTUAL ONE MEASURED WITH SEVERAL EXTERNAL INSTRUMENTS (CONSTANTLY 2 PSI LOWER ON ALL FOUR WHEELS). ADDITIONALLY, THE MONITOR SOMETIMES SWITCHES THE FRONT TIRE PRESSURE WITH THE REAR ONES, I.E. THE MONITOR DISPLAYS THE FRONT TIRE PRESSURE AS IF IT IS THE REAR TIRE PRESSURE. VERY CONFUSING!

Jan 16, 2019

SUSPENSION,WHEELS

2 complaints

TL* THE CONTACT'S WIFE OWNS A 2018 SUBARU OUTBACK. THE CONTACT'S WIFE HAD NOTICED AN ABNORMAL NOISE COMING FROM THE VEHICLE, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO HUGHES SUBARU (3010 ATLANTA HWY, ATHENS, GA 30606) TO HAVE THE BRAKES INSPECTED AND THE DEALER FOUND NO FAULTS WITH THE BRAKES. AS THE FAILURE PERSISTED, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THEY DISCOVERED A FAILURE WITH THE TWO FRONT TIRE WHEEL BEARINGS AND THEY REPLACED THE TWO FRONT BEARINGS UNDER WARRANTY. THE DEALER ALSO SUGGESTED THAT ALL FOUR TIRES WOULD NEED TO BE REPLACED DUE TO THE WHEEL BEARINGS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE INSPECTED THE VEHICLE AND DISCOVERED THAT ALL FOUR TIRES WERE CHOPPED. HE STATED THAT THE TWO FRONT TIRES WERE WORSE THEN THE REAR TIRES. THE INDEPENDENT MECHANIC ALSO MENTIONED THAT THE FAILURE COULD LEAD TO SUSPENSION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *DT CONSUMER TOOK VEHICLE BACK TO HUGHES SUBARU TO ADDRESS CONCERNS ABOUT THE CHOPPED TIRES AND POTENTIAL SUSPENSION ISSUES. THE SERVICE MANAGER SAID THAT THE CHOPPING ON THE TIRES WERE NOT A RESULT OF FAILURE OF THE WHEEL BEARING HUBS. HE ALSO SAID THAT THERE WOULD BE NO SUSPENSION ISSUES BECAUSE OF THE FAILURE. HE SAID THAT THE TIRES DID NOT NEED TO BE REPLACED BECAUSE THERE WAS 6+ TREAD STILL REMAINING ON THE TIRES. *DL

Aug 25, 2020

DRIVER SIDE FRONT WHEEL/SUSPENSION IS MAKING RATTLING NOISE WHILE DRIVING AT ANY SPEED. THE NOISE IS WORSE WHEN HITTING UNEVEN SURFACES ON THE ROAD (LIKE A REPAIR SPOT OR TRANSITION FROM CONCRETE TO ASPHALT) . THE FRONT-END SOUNDS LOOSE, AND THERE IS A SLIGHT VIBRATION WHEN DRIVING AT HIGHER SPEEDS. WE HAVE TAKEN OUR CAR INTO THE DEALER MULTIPLE TIMES AND THEY SAY ALL IS OK AND THE NOISE IS AS INTENDED BY THE MANUFACTURER. WE DO NOT FEEL SAFE IN THE CAR.

Nov 06, 2018

VISIBILITY,UNKNOWN OR OTHER

2 complaints

WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR

Jun 24, 2020

WHILE PARKED INDOORS A FRONT WINDSHIELD CRACK FIRST APPEARED ON LOWER DRIVERS SIDE OF WINDSHIELD. NO SIGN OF BEING STRUCK BY PROJECTILE. *TR

May 18, 2020

VISIBILITY,VISIBILITY/WIPER

2 complaints

MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN ONGOING CLASS ACTION LAWSUIT WAS IN PLACE, BUT STATES THAT ANY FURTHER ISSUES WILL BE OUT OF MY POCKET. THE WINDSHIELDS THAT ARE BEING PROVIDED AS REPLACEMENTS ALL HAVE THE SAME ISSUES OF CRACKING VERY EASILY. *TR

Jun 03, 2020

LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE MIRROR WORKS WELL WITH COMPLETE VIEW ANGLE OF ADJACENT LANE OR FURTHER IF REQUIRED.

Apr 12, 2018

SEATS,VISIBILITY/WIPER

2 complaints

WINDSHIELD DEVELOPED A CRACK ON THE TOP PASSENGER SIDE, I DO NOT RECALL ANY ROCKS OR DEBRIS HITTING THE WINDSHIELD. NEXT MORNING THE CRACK GREW TO OVER HALF THE WINDSHIELD. OVER THE NEXT FEW DAYS THE CRACK HAS GROWN TO COVER 85% OF THE WINDSHIELD HORIZONTALLY, ALMOST IN A COMPLETE "U" SHAPE.I NOW HAVE TO DECIDE TO SPEND THE ~$1,000 TO REPLACE THE WINDSHIELD OR DRIVE WITH THE CRACK. AFTER READING ALL THE COMPLAINTS ON 2ND CRACKS, I'M HESITANT. THE DRIVER SEAT HAS A VERY ANNOYING SQUEAK WHEN GETTING IN/OUT AND WHILE DRIVING THE VEHICLE. SOME DAYS IT'S WORSE THAN OTHERS, AND IT DOESN'T SEEM TO MATTER WHAT THE CURRENT WEATHER CONDITIONS ARE.

Mar 07, 2020

1-WINDSHIELD VERY LARGE CRACK AND IT KEPT GETTING BIGGER 2-DRIVER SEAT IS SQUEAKING EVEN AFTER THE REPAIR. AFRAID THE SEAT FRAME MIGHT COME A PART DURING ACCIDENT

Feb 26, 2020

SUSPENSION

2 complaints

REAR TRAILING ARM SNAPPED RENDERING VEHICLE UNSAFE TO DRIVE - THE REAR TRAILING ARM SNAPPED. IT LOOKS APPARENT IT WAS SLOWLY FAILING AS SOME PARTS OF THE FRACTURE ARE RUSTED OUT. THE PART NUMBER IS 20250AL02A. THESE PARTS WERE DESIGNED WITH VERY THIN WALLS AND MAY BE THE REASON WHY IT FAILED. I GOT LUCKY THAT THE VEHICLE WAS JUST OFF THE HIGHWAY BEFORE I HEARD A CLUNKING NOISE, BRAKING AT HIGHWAY SPEEDS WOULD HAVE CAUSED THE VEHICLE TO FLIP OVER AS THE VEHICLE WAS NOT STABLE AT ALL DURING THE FAILURE. HERE ARE SOME PHOTOS OF THE FAILURE. THESE PHOTOS WERE TAKEN THE DAY OF THE FAILURE, FEBRUARY 8TH, 2020.

Feb 08, 2020

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY JERKED FROM SIDE TO SIDE AND BECAME VERY UNSTABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500. *BF*JB

Apr 17, 2019

POWER TRAIN,VEHICLE SPEED CONTROL

2 complaints

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE WAS PULLING INTO A PARKING LOT, THE ENGINE REVVED, AND WITH THE DRIVER'S FOOT ON THE BRAKE, THE VEHICLE ACCELERATED AND WENT OVER THE PARKING CURB AND CRASHED INTO AN EMBANKMENT IN ANOTHER PARKING LOT. THERE WAS NO WARNING. THE CONTACT STATED THAT HIS WIFE COMPLAINED ABOUT AN UNKNOWN LIGHT THAT ONCE FLASHED ON THE RIGHT SIDE OF THE DASHBOARD. THE CONTACT STATED THAT THE LIGHT DID NOT STAY ON. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THERE WAS NO INJURY AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE (ANDERSON SUBARU LOCATED AT 7050 PENSACOLA BLVD, PENSACOLA, FL 32505), WHERE THE TECHNICIAN STATED THAT THE VEHICLE OPERATED AS INTENDED. THE TECHNICIAN OFFERED TO HAVE AN ENGINEER EVALUATE THE FAILURE BUT WARNED THAT IT WOULD TAKE THREE TO FOUR MONTHS TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. *DT*JB

Jan 31, 2020

Crash: 1

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27609, 888-439-5154), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT A SPECIALIST TO ASSIST THE DEALER. THE FAILURE RECURRED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT'S VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

Aug 29, 2018

STEERING,SUSPENSION,WHEELS

2 complaints

BOUGHT VEHICLE USED ONE OWNER NO PREVIOUS OCCURANCES, 8000 MILES RECORDED. GRADUALLY, A RUMBLING SOUND COMES FROM FRONT DRIVER SIDE WHEN TURNING WHEEL ON FLAT DIRT DRIVEWAY PREDOMINANTELY. CONCURRENT NOISE FROM DASH. AT 10,000 MILES THE CAR NOW MAKES RUMBLING NOISE AT LOW SPEEDS WHILE TRAVELING IN STRAIGHT LINE ON GOOD PAVEMENT (INAUDIBLE AT HIGH SPEEDS) SAME FRONT RIGHT LOCATION, DASH WAS REPAIRED REPLACING SPEAKER GRILLS AND STILL MAKES RATTLING NOISE AFTER FIXING. RUMBLING NOISE FROM DRIVERS LEFT FRONT AREA CHECKED BY DEALER AND REPORTED NOTHING LOOKED WRONG. NOISE CONTINUES FROM DASHBOARD. RUMBLING NOISE FROM FRONT DRIVER SIDE LEFT WHEEL/DASH AREA CONTINUES MORE OFTEN AND SEEMS TO BE INAUDIBLE AT HIGHER SPEEDS - RUMBLING NOISE UPON TURNING WHEEL AND GOING STRAIGHT ON PAVEMENT AS WELL AS ON FLAT GRADED DIRT DRIVEWAY. SUBARU DEALER SERVICE MANAGER STATES THAT HIS FIELD MANAGER HAS CONCURRED THIS HAS BEEN REPORTED ELSEWHERE AND CANNOT BE FIXED AT THIS POINT IN TIME. TAKING BACK TO DEALERSHIP TO HAVE THEM CHECK EVERYTHING MORE THOROUGHALLY, IF THEY CANNOT FIND PROBLEM, WILL TAKE TO DEALERSHIP IN ANOTHER TOWN TO CHECK, IF THEY CANNOT FIND PROBLEM WIILL EITHER SUE USING THE LEMON LAW, OR TRADE IN FOR ANOTHER MAKE OF VEHICLE.

Dec 15, 2019

BOUGHT CAR NEW, 7 MILES ON ODOMETER. TOOK CAR INTO AUTONATION SUBARU - CENTENNIAL COLORADO FOR NOISE COMPLAINT IN DRIVER-SIDE FRONT WHEN GOING OVER A BUMP. MISSING PARTS WERE NOTICED BY SHOP. SHOP SAID IT WAS COMPLETELY FIXED, BUT WE STILL HAD THIS NOISE, IT WAS JUST QUIETER. VEHICLE FELT LIKE ALIGNMENT WAS OFF, AS IT SHAKES AT HIGHWAY SPEEDS. CAR MAKES TIRE SQUEALING NOISE WHEN TURNING IN AND OUT OF PARKING SPOTS AT LOW SPEEDS. TOOK CAR BACK TO DEALER SHOP MANY TIMES FOR OVER 1 YEAR. SHOP ALWAYS INSISTED NO ALIGNMENT WAS NEEDED, FRONT-END WAS IN GOOD REPORT, TIRES WERE IN GOOD BALANCE, AND ROTATION WAS NOT NEEDED. SHAKING PERSISTS, 20K MILES LATER DRIVER SIDE FRONT TIRE IS WORN DOWN TO ALMOST STEEL ONLY ON IN-SIDE OF TIRE; ALL OTHER TIRES HAVE AT LEAST 6/32NDS ON TREAD (SEE ATTACHED PHOTO: OUT-SIDE OF TIRE IS THICK TREAT LIKE ALL OTHER TIRES, IN-SIDE TREAT IS GONE). ORIGINAL TIRES. NO MODIFICATIONS TO CAR. SERVICED ONLY AT SUBARU DEALERSHIP. VEHICLE SHAKES SO BAD NOW IT FEELS LIKE THE CAR MIGHT FALL APART. I DO NOT FEEL COMFORTABLE HAVING MY PREGNANT WIFE DRIVE OUR ONLY VEHICLE. HELP! NOT FAIR TO BUY A NEW CAR WITH MISSING PARTS AND SAFETY ISSUES.

Oct 03, 2019

POWER TRAIN,ENGINE

2 complaints

VEHICLE USES COOLANT AT AN ALARMING RATE WHICH HAS NEARLY LEAD TO OVERHEATING AND STALLING WHILE DRIVING. TRANSMISSION DISENGAGES WHILE AT HIGHWAY SPEEDS WHEN TRYING TO PASS MAKING THE MANEUVER UNSAFE. MANUFACTURER REFUSES TO LOOK AT CAR AGAIN, ALREADY BEEN IN SHOP 4 TIMES.

Feb 19, 2019

VEHICLE IN MOTION APPROXIMATELY 30-40 MPH IN REGULAR STREET DRIVING. THE CAR HAS FELT AS IF THE ENGINE WAS ABOUT TO STALL OR AS IF THE TRANSMISSION WAS SEIZING UP. THIS OCCURRED A FEW TIMES. A BIT UNNERVING BECAUSE IT HAPPENED WITH MOVING TRAFFIC BEHIND, IN FRONT AND TO THE SIDES.

Nov 07, 2018

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

I WAS DRIVING THROUGH AN INTERSECTION WHEN THE ENGINE STALLED WITH 1/8TH OF A TANK OF GAS REMAINING. GAS LIGHT CAME ON ONLY A FEW MILES PRIOR. LUCKILY I WAS ABLE TO COAST INTO A GAS STATION. CAR STARTED AFTER TURNING OFF AND BACK ON. ONLY TOOK 16.9 GALLONS TO TOP OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS TIME THE MILES TO EMPTY WAS SHOWING 50 WHEN IT STALLED. I WAS TOLD BY THE DEALERSHIP THAT THERE IS NO FIX FOR THE CURRENT RECALL.

Feb 01, 2019

I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS IS NOT ACCEPTABLE!!!! THIS IS A NEW CAR PURCHASED THREE MONTHS AGO!!! CALLED THE DEALER'S SERVICE REP AND ASKED IF THIS COULD BE PART OF THE ISSUE I AM HAVING WITH FUEL ECONOMY. I AM AVERAGING 16.1 MPG. MY 2007 MERCURY MILLAN PREMIER AWD AVERAGED AROUND 22.8MPG: 10 YEARS OLDER AND LARGER ENGINE (3.0 VS 2.5). I ALSO LET HIM KNOW THAT AT LOW SPEEDS THE CAR IS FIGHTING AS IF IN THE WRONG GEAR AND LOW TORQUE. ALSO THERE IS NOT A SMOOTH COAST, IT IS ALMOST AS IF THE CAR IS BRAKING BY BEING IN THE WRONG GEAR. I HAVE HAD A TOYOTA, DODGE, FORD, MERCURY, HONDA, AND HYUNDAI IN THE FAMILY AND NEVER HAD PROBLEMS LIKE THIS. THIS IS NOT SAFE!!! THIS IS NOT ACCEPTABLE!!!! THIS IS A NEW CAR PURCHASED THREE MONTHS AGO!!! I ALSO ASKED HIM IF THIS HAS SOMETHING TO DO WITH THE HEAD UNIT WHICH IS RIDDLED WITH PROBLEMS. HOW DID SUBARU LET A CAR LIKE THIS OFF THE LINE? I NOW FEAR USING THIS CAR. I DO NOT WANT TO BE IN A FATAL ACCIDENT AND I DO NOT WANT TO INTRODUCE FATAL RISKS TO MY FAMILY. I AM TOLD THAT IF THE PROBLEM CAN NOT BE REPRODUCED AT THE DEALER, THERE IS NOTHING THEY CAN DO. TRANSLATION: CAN'T FIND THE PROBLEM, CAN'T FIX THE PROBLEM, I AM STUCK WITH A DEATH TRAP.

Mar 27, 2018

LATCHES/LOCKS/LINKAGES

1 complaint

Hood flew open at 70 mph on smooth highway. Visibility was restricted to narrow field below open hood and front windshield was cracked through force of impact of hood on front windshield.

Mar 12, 2026

SEAT BELTS,SEATS

1 complaint

This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during a quick deceleration. The seat slid forward on mounting rails and caused the front passenger to be squished between forward motion of seat and the seat belt. Lucky this was not a collision, but weight of seat moving forward & smashing passenger against seat belt was very uncormfortable. During a collision, this may have resulted in a serious injury. Seat bottom was replaced by dealer at my expense. I have kept defective seat bottom for further inspection. I have attached the repair invoice. Car has been used afterward without front passenger awaiting for part to be made available. Invoice incorrectly reports mileage. There is less that 15,000 miles on this car.

Dec 31, 2025

STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

While the lane keeping assistance is on the car will follow the exit lane beside the lane I’m in and jerk over into it. There has been a car beside me when has happened but I caught the steering wheel before a crash. Also if a car is turning in front of me sometimes, not always, the brakes will jam on when I’m not even close to the car that is turning but I would be going around the car after it has turned almost all the way. There has been no crashes or injuries yet.

Nov 04, 2025

UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

The infotainment system in the car has suffered from screen delamination, which is apparently common with these models. This has left the touchscreen both non-responsive to touch as well as randomly selecting items on the screen, rendering it unusable. This is a safety issue because the only way to deactivate Reverse Automatic Braking and the rear parking sensors is through the touchscreen. Being able to do this is essential when connecting a trailer or attempting to reverse with one attached. Subaru is aware of the problem and was subject to class action litigation related to it, ultimately being required to extend the warranty on the units as a result. However, the warranty extension was inadequate and left several thousand units in the field which would eventually require replacement. Note that a similar issue on the 2019 models resulted in an 8-year / 150,000-mile warranty extension on the units, yet prior models were only required to have a 4-year / 80,000-mile extension.

Jul 16, 2025

UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

Arriving at my childhood home, I followed the driveway to the left to park in front of the garage door. With my foot on the brake and slowly rolling to a stop, the car suddenly accelerated and jolted forward making contact with the garage door and the frame of the garage. This caused damage to the house, garage door and the front of the car. Thankfully there was no other car in the way or a pedestrian! Only the house and car were damaged. This was sudden and there was no warning or prior occurrence to make me aware of the problem. We spoke to the dealer service manager and at first he said he never heard of anything like that. After further conversation he admitted that another car had a similar issue. They kept the car for two weeks and couldn't repeat the issue. We then went on line and found there are several class action lawsuits against Subaru for the same thing - unexpected and sudden forward acceleration! But when contacting Subaru corporate for assistance in resolving this, they claimed they never heard of any class action lawsuits or problems such as this. We need help dealing with Subaru. They are playing with us.

Jul 15, 2025

BACK OVER PREVENTION,EQUIPMENT

1 complaint

The contact owns a 2018 Subaru Outback. The contact stated that while reversing, the display screen image was glaring and cloudy. Additionally, the infotainment screen failed to function properly and made beeping sounds, distracting the contact while driving. The vehicle was taken to an independent mechanic, who determined that the infotainment screen had delaminated and that the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 74,000.

Apr 22, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

The navigation screen that controls apps, radio, navigation and phone has delamanated and now has a mind of its own. If my phone is connected it will actually start making random calls while driving, radio sound changes, screens will switch on tjeir own while driving. It started a a year ago. I just thought it was a periodic glitch. It has progressly gotten worse. I saw there was a class action suit and didn't inform?

Mar 08, 2025

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

Had my recalls completed and started having jerking on my way home from the dealership. Didn’t have any issues prior and I drove 2 hours to the closest Subaru dealership. Had transmission serviced and still doing it. Read the fuel update and head unit updated could take a bit longer to learn and could cause jerking but still happening 3 weeks later. Transmission was serviced last week. The shop to do it stated didn’t notice metal shavings nor sounds in the transmission or the oil and suggested it be the computer problem with the recall fixes.

Feb 19, 2025

EQUIPMENT

1 complaint

The contact owns a 2018 Subaru Outback. The contact stated that while driving at various speeds, the infotainment system screen operated independently and an unknown notification alert sounded. The vehicle was taken to the dealer, where it was diagnosed that the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

Oct 29, 2024

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Aug 31, 2024

FORWARD COLLISION AVOIDANCE

1 complaint

When traveling on hwy at hwy speeds with cruise control on set for 70 mph and car in front is traveling 60 mph as am I. The road curves the car no longer identifies a car in front of me and accelerates to 70 mph, when the road becomes straight again and I am getting close the system slams on the brakes. When I'm going 70 mph and approach a car going 60 mph the car slows to keep a safe distance. As I change lanes the car begins to accelerate. As I am passing the slower car, if on a curve and the car identifies a car in another lane and slams on the brakes. This has caused road rage from drivers approaching from the rear in the passing lane thinking I'm braking to slow them down for no reason. The Dealership told me to turn my cruise control off on roads nort straight! This has happened since the car was new. This occurred on a recent trip across country on hwy US 40.

Aug 10, 2024

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

PROBLEMS & FAILURES include: 1. Repeated battery failures, towed over 12 times since car was purchased in 2017. Left [XXX] and [XXX] stranded and/or stranded in the dark on more than once occasion. Repeated (6+ attempts) to repair and/or replace the battery (local Subaru dealership) with no success- DRIVER SAFETY RISK. Two ADULTS (seniors) should not be repeatedly stranded in the middle of nowhere. Subaru issued battery recalls and was engaged in a lawsuit regarding this matter. 2. Cracks in windshield giving "spackle" pattern/ indicating weakness: DRIVER SAFETY RISK; multiple recalls. THIS IS EXTREMELY DANGEROUS, and if the windshield is thinner than industry standard poses risk of death. 3. Gas Tank door not opening & leakage 4. Subaru Radio Always on/ Comes on when car has started, no way to stop it or turn off. Was informed that "this is normal" which is outright false. DISTRACTING AND DRIVER SAFETY RISK 5. Acceleration Issue: Subaru Outback speeds up (lurches) sporadically on its own with no way for driver to control- DRIVER SAFETY RISK 6. Transmission Engine (Red Switch) Light always on- EVEN WHEN VEHICLE IS OFF 7. Steering Wheel Issues (Inclusive of) Self Correcting Feature Impeding Driver Discretion: DRIVER SAFETY RISK if the DRIVER HAS NO CONTROL OR HAS TO FIGHT THE CAR 8: Electric System MALFUNCTION (inclusive of but not limited to) **Control area network*** (Electric features remain on even though car is “off” and the battery continually drains) It has been shown online that Subaru needed to do a network patch to resolve issues). ** Dealership did not disclose if a new battery was installed if battery tests were done with copies of reports 9. Vehicle still dead in garage (after numerous repairs allegedly took place nov/dec 2023) All problems have been inspected and/or tested and/or replaced on a multitude of occasions with ZERO success. With the exception of the gas tank door all items pose AN ONGOING SERIOUS SAFTEY RISK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 11, 2024

FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

On 12/28/2023 my 2018 Subaru Outback without warning suddenly accelerated on its own, causing my vehicle to hit the curb and ran into a building.

Dec 29, 2023

Crash: 1

SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

While pulling into a parking spot with my foot on the brake and preparing to stop, the car continued to move up over the curb and then began to accelerate even after I applied both of my feet pushing down on the brakes until I hit our condo building. The car and building received extensive damage, and although the car was not totaled it will cost over 7,000 dollars to repair. Personally I was not injured. The air bags did not imploy at impact. There were no warning messages or prior failures with the vehicle before this day. The car was taken to a body shop and not the dealer so we have not had the dealer look at the systems that broke down, but our insurance adjuster will be.

Nov 06, 2023

Crash: 1

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

Driver experienced an unexpected uncommanded sudden acceleration upon application of the braking system in the driveway, which caused a collision with the garage/house. The safety of the driver and other were put at risk. Significant damage to the house/garage occurred. This is a first time occurrence. Owner has not yet had the opportunity to have the vehicle inspected by dealer, independent service center, manufacturer, police or insurance rep due to timing of the accident. No warning lights message were displayed. Driver slowed the vehicle in anticipation of putting the vehicle in park when uncommanded brake release occurred, vehicle accelerated and struck the house. Reason for incident is unknown. Vehicle remains parked pending further inspection.

Jul 29, 2023

Crash: 1

SERVICE BRAKES,ENGINE

1 complaint

I was driving at 40 MPH in the left lane approaching the left hand turn lane. Once I tturned into the turn lane my car started to accelerate very hard. I hit the brake and the car kept acelerating, I pushed the gear shift into neutral and with both feet hard on the brake I was able to stop completely without cutting into oncoming traffic. I have been driving over 50 years and never had an incident like this happen. I do not drive carelessly. However, now I am affraid to drive this Subaru Outback and I will not let my wife or family even ride in it.

Jun 12, 2023

POWER TRAIN,FORWARD COLLISION AVOIDANCE

1 complaint

About 8 months ago I was turning into a space in the parking lot of a large store (Kohls) the car lunged forward on it's own when I took my foot off the accelerator. I was able to stop the car with the brake pedal before ramming a lamp post. I did not report it to a dealership. Nothing like it has happened in the 8 months/3000 miles of driving since. It took me completely by surprise without any indication of system failure.

Apr 22, 2023

ELECTRICAL SYSTEM,WHEELS

1 complaint

Battery failed and had to be replaced Wheel Bearing replacement

Sep 25, 2022

ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

The battery in my 2018 Subaru Outback has been replaced three times since I purchased it. I am the sole owner. The original battery was replaced within seven months of purchase due to continual battery drainage. The dealership replaced it with the same type of battery and I was not charged. When I went into the dealership expressing concern with the second battery also having to be jump started frequently when the battery was barely two years old, I was told that is the typical life of a battery for the newer electronic vehicles and because the area I live in has excessive heat, that also lowers the battery life. I have had to jump start my vehicle so many times, I stopped taking my vehicle on long trips for fear of being stuck somewhere. In August of 2021, during a cross- states road trip, the battery died mid-trip. I jumped it and had it replaced at my own cost, but not at a dealership. They gave me a 5-year warrenty on the battery. When I took the car into the dealership and had them run diagnostics, they told me that, "Yes, there was some kind of power draw, but then it couldn't be duplicated, so we don't know what the problem is. That will be $117.00." I think Subaru makes great products and my dealership has wonderful employees, but there is currently a Class Action Suit going on, and I wanted to support those who are filing. Subaru needs to acknowledge and fix the issue. And reimburse me the $117.00 plus the $169.56 for my third battery.

Sep 24, 2022

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

Car jerked back and suddenly accelerated without warning as driver had foot on brake and was slowly pulling into parking spot. Car hit wall of parking garage causing front end damage. Parking collision warning did not sound at any point. Car was going 1-2 MPH and was 5 feet from end of parking spot when incident occurred. Sudden acceleration when driver has foot on brake can cause injury to driver, passengers or others in the path of the car. No hazards in parking garage were present that could have caused accident, which was witnessed by driver's work colleague. No police report filed. Incident was reported to Subaru, which ran diagnostic and could not replicate issue. No warning messages were present prior to the incident. It appears there are 2 current class action lawsuits filed against Subaru reporting similar issues with 2018 Outback. I am unsure what component failed to cause this issue; car is available for inspection on request.

Aug 30, 2022

Crash: 1

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

The Brake, ABS, and traction control (VDC) lights all came on a couple of weeks ago. I brought the vehicle into the Subaru dealership and they diagnosed a failed Vehicle Dynamics Control board as the problem. I've requested to receive the old VDC board. That there were brake issues was clearly indicated by the dash lights, so my safety risk was low. There seemed to be no impact to regular brake function and because we weren't driving on any ice/snow/rain slick roads I didn't encounter any issues with not having VDC working. Problem was confirmed by dealer and a replacement board is being requested. They're charging me for it since I'm outside the terrible 36,000 mile warranty that's become standard in our anti-consumer country. The replacement board will only carry a 12 month/12K mile warranty because, again, our federal government is worthless at protecting consumers.

Jun 24, 2022

LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

Eye Sight Blind Spot Warning indicator on each side view mirror does not function intermittently: blind spot warning indicator light does not light up when cars are in blind spot. Eye Sight Rear Cross Traffic Warning camera does not function intermittently in Reverse gear: screen turns black OR camera shows cross traffic AND sound alert does not sound.

Jun 03, 2022

UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.

Apr 07, 2022

Crash: 1

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

Battery spontaneously drains, disengaging all safety features with no warning.

Apr 06, 2022

VEHICLE SPEED CONTROL,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered minor contusions causing pain and stiffness, but no significant injuries are noted as of this report. The vehicle was totaled and significant damage was caused to the residence. No collision warnings were displayed prior to collision and emergency braking did not apply upon acceleration. This was the first incidence of sudden acceleration experienced by the owner so this issue has never been checked out by a service technician and will not be repaired. The vehicle had less than 8000 miles on the odometer. The vehicle is currently located in a repair lot and the owner’s insurance company has been requested to hold the vehicle for inspection prior to disposal. The cause of the sudden acceleration is unknown, but the owner is confident that the brakes were being applied at the time of occurrence, and that they remained cognizant throughout the incident as they were unable to stop the forward progression of the vehicle until it came to rest on the muddy incline.

Mar 13, 2022

Crash: 1

Injuries: 1

UNKNOWN OR OTHER,ENGINE

1 complaint

WHILE BEGINNING A LEFT TURN WITH ARROW, THE MOTOR DIED AND THE VEHICLE STOPPED. I PUT THE TRANSMISSION IN NEUTRAL AND ATTEMPTED TO RESTART WITHOUT SUCSESS. I THEN PLACED THE TRANSMISSION IN PARK IN THE DRIVING LANE WITH MOVING TRAFFIC, ATTEMPTED TO RESTART,THIS ATTEMPT WAS SUCESSFULL.IPROCEEDED HOME WITHOUT FURTHER TROUBLE. THE NEXT DAY I LOOKED ON LINE AND READ OF THE FUEL PUMP ISSUE. THE SYMPTOMS SEEMED THE SAME AS I HAD EXPERIENCED. I THEN INQUIRED AT THE SUBARU DEALERSHIP AND GAVE THEM MY VIN # AND THEY INFORMED ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL.PLEASE HELP

Jan 25, 2022

Carry Handle, Shell, Base

1 complaint

I was in an accident 11/26 and would need to replace my care seat

Nov 27, 2021

Crash: 1

FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2018 Subaru Outback. The contact stated that while driving at undisclosed speeds, the vehicle stalled intermittently. The vehicle was taken to the local dealer as well as Hudiburg Subaru (210 E Interstate 240 Service Rd, Oklahoma City, OK 73149) on several occasions. However, both dealers could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline). The failure mileage was approximately 65,000.

Nov 02, 2021

UNKNOWN OR OTHER,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE

1 complaint

The windshield on my Subaru developed a crack across the length of windshield after a minor rock impact. A few weeks later a second crack developed randomly. The new crack crosses infront of the eyesight system. I am concerned the cracks interfere with the vehicles eye sight system. I believe the windshield is defective and creates safety hazard as the cracks blocks visibility and also affect the eyesight system. I contacted Subaru and the dealer advised the defect was not covered under my warranty and would cost more than $1000 to repair.

Sep 12, 2021

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Sunday,August 1, 2021, at 9:05am, I backed out of my garage and when I attempted to turn my car, the steering locked, the car was drifting backwards and I had no brakes. As a result the car kept drifting backwards , off the driveway into the woods, hitting a tree. Once stopped, I was able to start the car and drive it out of the woods. The entire driver’s side was sideswiped and mirror torn off. I was not injured, but could have been. I called insurance that day. On Monday, we contacted the Subaru dealership. The local police were notified and documented the report. The insurance adjuster determined the car unsafe to drive and it was towed to the dealership August 4, 2021. There was no warning or indicated problem prior to the incident.

Aug 05, 2021

Crash: 1

SEAT BELTS

1 complaint

The passenger seat belt is not staying buckled in, it take about 3 tries before it clicks.

Jun 30, 2021

SUSPENSION,WHEELS,UNKNOWN OR OTHER

1 complaint

My wife and I, financed our brand new 2018 Subaru Outback Premium from World Subaru, 688 Shrewsbury Ave., Tinton Falls, New Jersey 07701, in June 2018. There are 3 main problems with the car, but I’ll only be addressing the most recent one. The main people in this situation is myself-[XXX], my wife-[XXX], Subaru, Owner and General Manager-Joe Wajda, Service Advisor-Rudolph J DeGaetano, and Fixed Operation Director-Lou Zuluaga. The 2018 Subaru was brought in for an oil change filter, etc., on April 19, 2021 and I went right up to the service advisor Rudolph J DeGaetano to tell him besides the oil change and filter to please take a look at this back tire wear, on the edges to about an inch in, its bald, about 3 inches then full thread all the way around the tire, Rudolph said you need an alignment, so I told him to do it with the oil change and filter, so when they were done Rudolph came back to me and I paid $165.47, with this Rudolph showed me the alignment paper and said this can’t be fixed, no mater what you do, the right front caster in red at 4.3 cannot be fixed. And as you see on the original paper, on the right front caster in red, it can’t be fixed. But at the bottom in red it states, “*ONE OR MORE VALUES ARE NOT WITHIN SPECIFICATION. TIRE WEAR, HANDLING AND SAFETY PROBLEMS MAY RESULT”. SO ITS TELLING ME THE CAR IS UNSAFE TO DRIVE AND WORLD SUBARU CANT FIX IT. I TOLD RUDOLPH THATS UNEXCEPTABLE. Texted owner and General manager Joe Wojda who turned it over to Fixed Operation Director Lou Zuluaga who in turn sent me a text, that it could be the body of the car. I explained to Rudolph that Subaru had a big problem with the new ascents, and it either would cost Subaru to much to fix or they couldn’t fix it, and subaru gave them all brand new Ascents, but what about my car we bought brand new, they expect my wife to drive an unsafe vehicle???[XXX]-[XXX] [XXX] Owner Joe Wajda-732-741-6200 Lou and Rudolph-same number PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jun 09, 2021

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

I bought a new 2018 Subaru Outback in June 2018. It has been a very good vehicle except for the CVT which Subaru has had issues with for years. The CVT hesitates and shudders and detracts from the performance and safety of the vehicle. I have spoken with the dealer as well as Subaru of America They have extended the CVT warranty to 10 years 100k miles but only if the CVT breaks to the point where the vehicle will not operate. I do all my service at the dealer and have asked if Subaru would replace the CVT to make it run better and safely. They said that Subaru will only do that if and when the CVT breaks and does not operate. I would hope that NHTSA can get Subaru to replace the CVT if it operates in an inferior way.

Jun 05, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

I WAS PARKING MY 2018 SUBARU OUTBACK PREMIUM NEXT TO MY HOUSE ON MY PARKING SPOT, MY FOOT WAS ON A BRAKE PEDAL, IT LEFT AROUND 50'' TO COMPLETE A PARKING, LIKE SUDDENLY MY CAR START MOVING FORWARD EVEN THAT I WAS STRONGLY PRESSING BRAKE PEDAL, CAR WENT OVER CURB AND HIT A PALM TREE THAT IS NEXT TO MY PARKING SPOT. CAR SUDDENLY ACCELERATED AND I WAS NOT ABLE TO CONTROL THE CAR. CAR FRONT BUMPER, GRILL, RADIATOR WAS DAMAGED. TODAY, MY CAR IS IN BODY SHOP. IT WAS VERY SCARE EXPERIENCE. FROM MY BACKGROUND I AM DRIVING 12 YEARS WITHOUT ANY CAR ACCIDENT.

May 02, 2021

Crash: 1

VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

DIDN'T HAVE ANY CRACKS IN THE WINDSHIELD WHEN I ARRIVED AT WORK, PARKED, AND WENT INSIDE FOR 8 FOR MY SHIFT. AT THE END OF THE DAY WHEN I CAME OUT TO THE CAR AND GOT IN TO GO THERE WAS A SINGLE LONG CURVING CRACK THAT WAS OVER 12 INCHES LONG. DIDN'T SEE ANY IMPACT MARKS OR OTHER REASON THAT IT MAY HAVE CRACKED.

Apr 15, 2021

STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Mar 31, 2021

VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE

1 complaint

THE WINDSHIELD CRACKED AND CRACK SPREAD ACROSS LINE OF SIGHT. MY CAR WAS ONLY TWO MONTHS OLD. I DROVE MY PREVIOUS CAR ON SAME ROUTE FOR 10 YEARS WITHOUT BROKEN WINDSHIELD

Dec 16, 2020

WHEELS,UNKNOWN OR OTHER

1 complaint

WINDSHIELD CRACKED FOR NO REASON ON JULY 25,2019. PULLED OUT OF MY DRIVEWAY AND HEADED DOWN THE STREET WHEN IT WAS STARTING TO CRACK. TOKE A PICTURE WHEN I GOT TO WORK. FIRST TIME IN OVER 40 YEARS OF DRIVING TO EVER HAVE A WINDSHIELD CRACK.

Nov 30, 2020

ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER

1 complaint

1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR

Jun 06, 2020

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

MY 2018 SUBARU OUTBACK HAS BRAKE FADE STOPPED IN TRAFFIC, BRAKE LOSS (PETAL GOES TO FLOOR) AFTER BEING PARKED OR DRIVING, AND BRAKE LOSS IN X-MODE ( X MODE FEATURE CONTROLS BRAKING/SPEED ON STEEP SLIPPERY ROADS.SUBARU DEALER MADE 4 UNSUCCESSFUL REPAIR ATTEMPTS. SUBARU OF AMERICA FLEW IN A FIELD ENGINEER, TIED UP MY CAR 3 WEEKS BUT WAS UNSUCCESSFUL ALSO. MATHEW IN A RECORDED MESSAGE SOA'S SERVICE REP.CONFIRMED THE BRAKE ISSUES & CLAIMED SOA WAS TESTING ALL BRAKE COMPONENTS. ON 01/07/2020 MY 2018 SUBARU ,STILL UNDER NEW CAR WARRANT, FAILED TO PASS A NY STATE MOTOR VEHICLE INSPECTION. I CAN NOT LEGALLY DRIVE MY VEHICLE ON NY ROADS. SOA OFFERED ME $ 2,500.00 TO GO AWAY. I HAVE MADE VIDEOS OF MY BRAKE LOSS IT OCCURS SO FREQUENTLY. NHTSA HAS SEVERAL BRAKE FAILURE COMPLAINTS WITH ROLL OVER, INJURIES & 5 CAR PILE UPS. I BELIEVE SOA REFUSES TO HELP ME IN ORDER TO CIRCUMVENT A RECALL. THE 2017 OUTBACK HAD A BRAKE FADE ISSUE THAT SOA DID A SECRET REPAIR ACCORDING TO ONLINE INFO. PLEASE SHARE THIS INFORMATION.

Feb 11, 2020

ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER

1 complaint

I FOUND A CRACK IN THE UPPER RIGHT HAND CORNER OF MY WINDSHIELD (SUBARU OUTBACK 2018). THE VEHICLE WAS STATIONARY AT THE TIME. THERE WAS NO CAUSE FOR THE CRACK (HAIL STORM, ROCK/GRAVEL HITTING CAR). AT THIS TIME, THE CRACK HAS SPREAD AND THE SUBARU EYESIGHT PROGRAM (SENSOR PROGRAM) DOES NOT WORK.

Dec 27, 2019

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

RADIO AND MAPS WENT TO A BLACK SCREEN SEVERAL TIMES AT 5K MILES. IT WAS SENT TO THE DEALERSHIP FOR UPDATE. STILL HAD ISSUES, BUT NOT AS MANY. THEN THE LIGHTING WENT OUT ON THE RADIO BUTTONS. REPLACED MAIN HEAD WHICH WAS COVERED UNDER WARRANTY W/A 100 DOLLAR DEDUCTIBLE. AUTOMATIC DOOR LOCKS WORK INTERMITTENTLY WHEN PUT IN GEAR, DRIVERS WINDOW CONTROL PANEL DOES NOT WORK FOR ANY WINDOWS IN THE CAR OTHER THAN THE DRIVERS WINDOW. HAD TRANSMISSION ISSUES AFTER 2 MONTHS OF PURCHASE. IT IDLES HIGH AND DOES NOT SMOOTHLY GLIDE INTO GEAR. WINDSHIELD WAS CRACKED BY A SMALL ROCK. IT WAS REPLACED AND TWO WEEKS LATER IT CRACKED AGAIN.

Nov 03, 2019

FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER

1 complaint

WINDSHIELD CRACKED FOR NO REASON KNOWN - I MY VEHICLE WAS PARKED IN THE GARAGE UPON GETTING INTO MY VEHICLE TO FOLLLOWING MORNING I NOTICED A CRACK THAT GROW SIGNIFICANTLY WITHIN A DAY HAD TO HAVE IT REPLACED A FEW MONTHS AFTER PURCHASING FUEL CAPACITY DOES NOT REGISTER CORRECTLY - I DID HAVE THE RECALL DONE BUT IT STILL DOES NOT WORK PROPERLY

Oct 27, 2019

STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. WHILE DRIVING RADIO: SOUND VOLUME GOES HIGH & LOW OR DROPS SOUND OR WHEN CHOOSING A STATION FROM PROGRAMMED RADIO BUTTONS CHANNELS BEGIN TO CYCLE RAPIDLY THROUGH EACH PROGRAMMED CHANNEL AND REPEATS CYCLE UNTIL I CAN MANAGE TO POWER OFF THE RADIO & TAKES UP TO 5 TIMES TO PRESS RADIO POWER BUTTON TO POWER OFF CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO POWER OFF THE RADIO IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. STEERING: WHILE DRIVING FEELS LIKE HIGH WINDS/HYDROPLANING AS CAR SWAYS IN LANE & OUT OF LANE WITH NO RAIN & NO HIGH WIND CONDITIONS CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO CONTROL STEERING TO STAY IN LANE IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: WHILE DRIVING IN EMERGENCY MANEUVERS SEVERE DELAY IN ACCELERATION WHEN PEDAL IS TO THE FLOOR CAUSING NEAR COLLISION SITUATIONS, DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO AVOID A COLLISION IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: RPM EXTREMELY HIGH ON ACCELERATION AS IF I AM IN LOW GEAR & MANUAL PADDLE NEVER WAS TOUCHED CAUSING DISTRACTION, CONFUSION, AND INABILITY TO CONTROL INTENDED SPEED OF VEHICLE CAUSING DANGEROUS DRIVING CONDITIONS.

Oct 25, 2019

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

DIVING 55 MPH ON HIGHWAY WHEN CAR STARTED TO HARD SHUDDER, LOSE ACCELERATION. ENGINE LIGHT AND ALL OTHER WARNING LIGHTS CAME ON. DIFFICULT TO STEER AND BRAKE. ABLE TO BARELY PULL OFF ROAD SAFELY AND AVOID GUARD RAIL. NO PREVIOUS PROBLEMS NOTED.

Sep 05, 2019

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,WHEELS

1 complaint

SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.

May 14, 2019

Fire: 1

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

SUBARU LANE ASSIST STEERING ISSUE. WHEN YOU HAVE LANE ASSIST ON THE CAR WILL TRY AND STEER FROM ONE LANE TO ANOTHER ON ITS OWN. THIS HAPPENS WHEN YOU ARE ON THE FREEWAY AND STARTED AFTER 10,000 MILES WAS ON THE CAR.

Apr 02, 2019

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.

Feb 06, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

WTZ85 - SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING 2018 MODEL YEAR LEGACY, OUTBACK, AND BRZ VEHICLES EQUIPPED WITH A CERTAIN COMBINATION OF HEAD UNIT HARDWARE AND SOFTWARE, DUE TO THE POSSIBILITY OF NONCOMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD TYPE: RECALL | SERVICE CAMPAIGN: WTZ85 | NHTSA CAMPAIGN: 18V-000000 OPEN RECALL DATE: JANUARY 02, 2019 DESCRIPTION 18 LEG/OUT/BRZ V3 HEAD UNIT REPROGRAM SAFETY RISK DUE TO A SOFTWARE ISSUE, THE HEAD UNIT MEMORY RETRIEVAL AND ASSEMBLY TIME MAY EXCEED THE DESIGNED TIME TO BEGIN THE BOOT-UP CYCLE. IF THIS OCCURS, THE HEAD UNIT DISPLAY WILL NOT BOOT, CAUSING THE SCREEN TO REMAIN BLANK. IN THIS CONDITION, WHILE BACKING THE VEHICLE, THE REARVIEW IMAGE MAY NOT BE DISPLAYED. THE FAILURE TO DISPLAY THE REARVIEW IMAGE CREATES A NON-COMPLIANCE WITH THE REQUIREMENTS OF FMVSS 111 ' 'REAR VISIBILITY,' INCREASING THE RISK OF A CRASH. THERE ARE 1000'S OF THESE ON BACKORDER CAUSING US TO DRIVE AROUND IN UNSAFE VEHICLES BECAUSE THEY DO NOT KNOW WHEN REPLACMENT UNITS WILL BE AVAILABLE AND THEY ARE NOT PROVIDING A LOANER CAR IN THE MEANTIME. THIS IS UNACCEPTABLE FOR A COMPANY THAT PRIDES THEMSELVES ON THEIR SAFETY!!!!!

Jan 11, 2019

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V773000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (SUBARU OF SANTA CRUZ, 4100 AUTO PLAZA DRIVE, CAPITOLA, CA 95010) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Dec 28, 2018

STEERING,SUSPENSION

1 complaint

I HAVE HAD STEERING ISSUES WITH THIS CAR SINCE DAY ONE, THE DEALER TOLD ME I HAD TO GET USE TO IT. CAR PULLED TO THE RIGHT AND AT HIGHER SPEEDS YOU FEEL LIKE YOU WERE HYDROPLANING-NO CONTROL THEN STEERING WOULD COME BACK. BROUGHT THE CAR BACK TO DEALER AND THEY MADE ADJUSTS TO THE ALIGNMENT AND DOESN'T PULL TO RIGHT AS BAD. BUT THE FEELING OF HYDROPLANING STILL EXISTS AND THE DEALER CAN NOT DUPLICATE PROBLEM .THEY TELL ME ITS WITHIN SUBARU'S SPECIFICATIONS THERE IS A REAL PROBLEM WITH THIS CAR SINCE DATE OF SERVICE 3-12-18

Nov 07, 2018

STEERING,WHEELS,SEATS,ELECTRICAL SYSTEM

1 complaint

I HAVE ALWAYS WANTED A 3.6L AND THIS IS MY FIRST 3.6L 6 CYLINDER 2018 SUBARU OUTBACK! AM DISAPPOINTED WITH FEW PROBLEMS: THE FRONT SEATING IS NOT COMFORTABLE AND NOT SUPPORTIVE AT ALL, ESPECIAL IN HARD TURNS THE SEATS WILL NOT HOLD YOU IN PLACE, THE SEAT BED IS TO SHORT AND DOES NOT SUPPORT LONG LEGS IF YOU ARE OVER 5 FEET TALL. FOR SOME REASON THIS IS MY 3RD SUBARU 2ND OUTBACK THAT HAS WHEEL ALIGNMENT PROBLEM RIGHT OUT OF THE BOX!!! I ALWAYS SEEM TO BE PULLING THE STEERING-WHEEL/VEHICLE TO THE RIGHT AND MY STEERING IS ALWAYS ON A 15-20 DEGREE OFF AND IF I DON'T STEER AND PULL TO THE RIGHT THE VEHICLE DRIFTS WAY TO THE LEFT LANE AND THIS DANGERS AND A MAJOR PROBLEM. ALSO WHILE DRIVING ON HIGHWAYS WITH SPEED OVER 60 THE VEHICLE VIBRATES I TOOK IT IN FOR 4 TIRE WHEEL BALANCING AND I HOPE THIS WILL FIX THE PROBLEM, MIND YOU THIS IS A NEW CAR. 2018 OUTBACK HAS A PROBLEM WHILE DRIVING ON HIGHWAYS AND SPEEDS OVER 60 THE VEHICLE DRIFTS OR SWAYS DANGEROUSLY LEFT AND RIGHT OUT OF CONTROL AS IF SOMETHING IS PUSHING OR PUSHING THE VEHICLE LEFT AND RIGHT, I DON'T KNOW IF THE HIGHWAY VIBRATION WITH SPEEDS EXCEEDING 60 IS ASSOCIATED WITH THE SWAY OR ITS A WHEEL BALANCING PROBLEM. PREVIOUSLY OWNED SUBARU'S 2011 OUTBACK, 2011 LEGACY, 2014 OUTBACK, 2018 OUTBACK WITH ONLY 290 MILES ON THE VEHICLE WITH A FULL GAS TANK I DROVE IT TILL IT DISPLAYED AND THE GAS LIGHT IS ON THAT I ONLY HAVE 40 MILES TO GO BEFORE RUNNING OUT OF GAS SO I DROVE IT TO BE PRECISE ANOTHER 12 MILES THEN STATED THAT I ONLY HAVE 30 MILES TO EMPTY AND PARKED IT WHILE I WENT TO WORK , 6 HOURS LATER TO GO HOME AND THE VEHICLE WILL NOT START, UNFORTUNATELY I RAN OUT OF GAS! I DON'T KNOW IF THIS WAS A GLITCH OR ITS GOING TO BE A PROBLEM BUT I WILL KEEP MY EYES ON IT.

Aug 16, 2018

FUEL SYSTEM, OTHER

1 complaint

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE PUSHING THE VEHICLE OFF THE ROAD, IT ROLLED OVER THE DRIVER'S LEGS. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED AN INCORRECT FUEL LEVEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,900.

May 30, 2018

Injuries: 1

AIR BAGS,SEATS

1 complaint

WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.

May 21, 2018

STEERING,LANE DEPARTURE

1 complaint

WHILE DRIVING 70 MILES PER HOUR: ON MOST CURVES TO THE LEFT THE CAR SEEMS TO "GRAB" TO THE LEFT AND THEN I CORRECT THE SWING. SOMETIMES IT SEEMS TO ALMOST OVER CORRECT. AND I HAVE EXPERIENCED THE SAME ISSUE WHILE ON THE STRAIGHT WAY AND THE CAR WILL SEEM TO PULL TO THE RIGHT. NOT ENOUGH THAT I AM IN DANGER OF CRASHING BUT IS UNSETTLING

Jan 16, 2018

STEERING,SERVICE BRAKES

1 complaint

THE VEHICLE PULLS TO THE LEFT. THE DEALER ADDRESSED THE PROBLEM TWICE IN TWO WEEKS BY DOING A FOUR WHEEL ALIGNMENT. THE VEHICLE IS STILL PULLING TO THE LEFT. A MORE CONCERNING ISSUE JUST STARTED. THE VEHICLE HAS APPLIED THE RIGHT FRONT BRAKE AT HIGHWAY SPEEDS. NOT HARD, JUST ENOUGH TO FEEL THE STEERING WHEEL JUMP TO THE RIGHT. I WAS TRAVELING APPROXIMATELY 65 TO 70 MPH ON A STRAIGHT INTERSTATE HIGHWAY WHEN THIS HAPPENED.

Dec 20, 2017

2018 SUBARU Outback Problems & Complaints

VIN Decoder

Complaints by Component

SUBARU Outback VIN Decoder — Free VIN Check Video Guide

Where to Find VIN for Problems Check

Understanding VIN Structure for Problem Reports

How to Check 2018 SUBARU Outback Problems in 3 Steps

Locate Your VIN

Review by Component

Check Safety Issues

Frequently Asked Questions

How many problems does the 2018 SUBARU Outback have?

What are the most common problems with 2018 SUBARU Outback?

Where does this 2018 SUBARU Outback problem data come from?

How do I report problems with my 2018 SUBARU Outback?

Where can I find my VIN to check problems?

Is the 2018 SUBARU Outback reliable?

Other Years - SUBARU Outback Problems

Other SUBARU Models

Similar Brands