How many problems does the 2022 SUBARU Outback have?

The 2022 SUBARU Outback currently has 433 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2022 SUBARU Outback?

The most common problems reported for the 2022 SUBARU Outback are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2022 SUBARU Outback problem data come from?

All problem and complaint data for the 2022 SUBARU Outback comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2022 SUBARU Outback Problems

VISIBILITY/WIPER

234 complaints

Windshield spontaneously cracked while parked in driveway. Have nest cam footage of crack.

Oct 06, 2025

A crack on my windshield has appeared overnight out of nowhere, with no indication of impact or external damage. The car was parked in a private driveway facing the house, not the road. It started from the bottom edge of the windshield under the cowling and has made its way to the center of the windshield, and has since spidered out, moving both east & west on the windshield. I took the 2022 Outback Wilderness to Hania Subaru in Orange Park, Jacksonville, FL, where they said the extended warranty would not cover the replacement because it only covers cracks that start on the east or west sides of the windshield. Hania Subaru sent photos to Subaru of America stating that they would not replace the glass. SOA said they would donate a $1000 gift towards the replacement of the windshield only if it was replaced through a Subaru dealership, which Subaru Hania quoted $2067.61, which is $900 more than the going rate in the area, so with the $1000 gift from SOA, I would be paying more than the average for a windshield replacement despite the "gifted $1000" from SOA and they would be using the same glass manufacturer that the original faulty cracked glass came from. SOA said they would only gift me the amount for the glass replacement if I used a Subaru dealership and not a 3rd party company, and when I asked why the dealerships charged double what the average cost was, they said that the service Subaru offers is superior despite there being no warranty on the new glass or service. When I called Subaru of Hania and Subaru of Jacksonville about glass replacement, they both said they do not offer glass replacement in-house, but they outsource to a 3rd party company called Ameri Pro, which is the glass dealership that Subaru uses as stock. Ameri Pro handles the full job and would charge me $1452 to include the "Subaru" stamp on the glass and stamped parts, or they would charge me $764.38 for all the same parts, excluding the Subaru stamp. This issue goes even deeper.

Sep 10, 2025

I have an 2022 Outback that has 29000 miles and have had 2 windshield replacements. And now on my third, from rock chips. I bought the extended warranty and they are denying my claim. I can’t imagine what the lifetime costs will be for this vehicle. They have offered an extended warranty because of the problem and are not honoring that either.

Aug 19, 2025

I bought my car in 2023 and it has less than 30,000 miles on it. Since purchase, I have had to replace the windshield THREE TIMES for massive cracks. Insurance does not cover the full cost. Nothing has hit the windshield as far as I know, but it keeps cracking. I have never had this issue with any other car.

Aug 06, 2025

Windshield requires replacement with slightest rock hit to it- (2) replacements in first six months of car ownership

Jul 12, 2025

+ 229 more complaints for this component

UNKNOWN OR OTHER

56 complaints

Car infortainment system producing annoying and distracting advertisements while driving, overriding the the entire infotainment system and requiring human intervention that distracted me and almost caused an accident. No driver should have to deal with forced fucking ads while operating a vehicle, what fucked up dystopia are we living in?

Dec 04, 2025

Front windshield spontaneously cracked without incident right where the rearview mirror is attached.

May 07, 2025

My front windshield has cracked twice in the span of 2 years. August 2023 and recently Feb 2025. Bought the car from a legitimate dealer in 2022. Both times there was no hard impact, no obvious damage (initially), the cracks also spread very quickly once the damage is obvious. The repairs each time is not covered, not covered by insurance, $1400+ each time.

Feb 17, 2025

Winsdshield cracking and breaking easily. Windshield was replaced in 2023 due to a crack that spread over the whole windshield after being hit with road debris Again this weekend the windshield was hit with road debris and has a size able crack which requires a full windshield replacement. 2 windshields in 3 years of owning the vehicle feels like a defect in the quality and safety of the glass Replacement windshield in 2023 was from the Subaru manufacturer and installed by the dealership

Jan 27, 2025

I came out this morning and I have a crack in my windshield that goes from the bottom of the glass up and over to towards the driver side. There does not appear to be any visible signs of impact that caused this crack.

Sep 21, 2024

+ 51 more complaints for this component

VISIBILITY

24 complaints

The contact owns a 2022 Subaru Outback. The contact stated that while starting the vehicle in the morning, she became aware of a 16-inch crack on the windshield. The contact stated that the crack had started close to the passenger’s side A-pillar, approximately 3-inches above the passenger’s side windshield wiper. The contact stated that the vehicle was in the garage when she became aware of the crack. The vehicle had not been taken to a dealer or glass shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 41,000.

Jan 14, 2025

The contact owns a 2022 Subaru Outback. The contact stated that the windshield had cracked after an impact. The vehicle was taken to Safelite Auto Glass, where the windshield was replaced; however, the failure recurred. The vehicle was taken to the dealer, where the windshield was inspected, and the dealer confirmed that the windshield had cracked due to an impact. The vehicle was not repaired. The vehicle was taken back to Safelite Auto Glass, and the windshield replacement was covered by the Insurance provider; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was re-opened. The failure mileage was approximately 16,000.

Aug 05, 2024

The contact owns a 2022 Subaru Outback. The contact stated that while the vehicle was parked, the windshield cracked without impact. The contact stated that the failure was a known issue with the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 26,000.

May 08, 2024

See attached document for complaint

Feb 05, 2024

The contact owns a 2022 Subaru Outback. The contact stated while driving at an undisclosed speed with the defroster activated, within two hours, the contact observed that the front windshield had cracked just above the defroster vents. The vehicle was taken to an independent mechanic, who determined that the temperature difference between the interior and exterior of the vehicle resulted in thermal shock. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 14,000.

Feb 02, 2024

+ 19 more complaints for this component

ELECTRICAL SYSTEM

21 complaints

I experienced two serious electrical failures within a few days that caused the vehicle to stall without warning. At Nov 29, 2025, after parking for about 20 minutes, the car would not start. Symptoms included: • Very weak clicking from the starter • Dashboard flickering and dimming • Unable to shift out of Park without manual override • Jump-start did not work even though power was delivered The vehicle was towed to the Subaru dealer. The dealer reported: • Battery “low but fine after charging” • Alternator “normal” • Starter “normal” • No warning codes On Dec 2, 2025 the vehicle had been released without repairs. Only a few minutes after leaving the dealer, the car stalled in live traffic during an Auto Stop/Start event. Symptoms: • Immediate loss of all electrical power • All warning lights flashing erratically • Hazard lights did NOT illuminate externally • Gear shifter locked again • Vehicle would not restart on battery • Subaru roadside assistance jump-started the vehicle With Auto Stop/Start disabled, it was barely drivable and returned to the dealer. This appears to be a serious electrical or charging-system failure, possibly involving: • intermittent alternator failure • voltage collapse during Auto Stop/Start • BCM or power distribution fault The vehicle can stall unpredictably in traffic without warning, creating a significant risk of collision.This is not normal battery discharge — the battery was fully charged at the dealer minutes before the second failure. I am filing this complaint because this issue is dangerous and the dealer cannot reproduce or diagnose it. A formal investigation or recall may be necessary.

Dec 03, 2025

Odometer Fraud. The contact purchased a 2022 Subaru Outback. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 19,821, and at the time of registration, it was discovered that the mileage was 79,653.

Sep 25, 2025

2ND time car won't start. First time was 6m ago, pulled battery, tested, bad, replaced battery. Getting ready to charge battery, if bad, will tow to subaru dealership. Last time, subaru tested, said nothing wrong. if your car won't start, how do you function. Went on line and you can't believe how many people suffer with this. Seems like the same drain on the system, from starlink, lights, not shutting down like there supposed too.

Feb 02, 2025

The vehicle has a power drain that occurs randomly. I purchased the vehicle used in Jan 2023. The car is driven daily at least 40-50 miles. The first occurrence it would not start in 11/23, jump started and it was fine for 3 months. The second time it would not start I checked the battery and it was completely drained. Jump started and I have had no problems yet. No accessories or lights were left on. I have a monitor on the OCB port and it shows the battery voltage on a 24 hour scale. I can see it drops down to a low level for a short time every 4-5 hours and then returns to normal. I don’t want to lose the battery in the middle of nowhere.

Mar 03, 2024

Purchased my 2022 Outback Premium March 2022. In less than a year, the Star Link Console was restarting at least once a day. Then it began restarting more frequently. The Subaru Dealership updated the software and the restarts slowed to maybe once every few weeks instead of the 3 to 4 times in 30 minutes. Then the restarts began again. The Subaru Dealership updated the software a 2nd time in less than 9 months. Then the restart began more frequently; again. The 3rd service visit to the Subaru Dealership upgraded the firmware to a newer version. In less than 6 months, the screen is rebooting with more frequency and Eye Sight is causing Subaru to email and text notices of an issue. This is now February 2024, my 4th visit for the same issue. Although, this time is worse. The screen is restarting every 2 to 3 minutes, but the screen won't stay when it shows the logo and the screen is completely black. Now, the electronic driver's controls screen and the Star Link screen ae malfunctioning. It doesn't matter if the vehicle is travelling (any speed) or idle when it restarts or goes completely black. Once the car was turned off for about 1 hour after reaching my destination. I returned to my Outback, started the ignition and it took more than 2 miles for both the black screen to boot up and show any information. Several codes and symbols showed up, but then the screens rebooted again. My 2022 Outback has been at the Subaru Dealership for nearly 7 days and service is informing me that Corporate has to collect digital information to confirm replacement of the Star Link Consoles.

Feb 16, 2024

+ 16 more complaints for this component

UNKNOWN OR OTHER,VISIBILITY/WIPER

13 complaints

Second windshield cracked with no impact. This I’d the second time within a year that this has happened to me. Like last time the crack isn’t on the outermost layer, and if you run your finger along the crack it feels completely smooth. This is quite frankly unacceptable with how expensive these windshields are to replace.

Jul 06, 2024

I have replaced the windshield for a second time resulting from a (non-impact) stress fracture coming from the passenger side A Pillar. It seems to be exactly the same spot as previous. The crack is large enough to put a credit card in at the start then wanders in varying directions with a finer crack. This time an aftermarket glass was available which I was told is thicker and more durable that the OEM glass. I am told Subaru has extremely thin OEM glass which they are having industry problems with. If it has any significance there is a dent in the passenger door jam B-Pillar which was there from new and painted over. It seems to be a result of manufacturing robotics possibly. I do not know if this is a clue to two windshields stress cracking.

Jul 01, 2024

My husband bought this vehicle in 2021. It was brand new and since we have had it we have had to replace the windshield many times! We are now going in for its 6th replacement this week! This will be the 4th one that we have had to pay a deductible. The first time it happened the dealership replaced it because it happened within a short time of purchasing it. The second time, we were told to contact Subaru of America and they said to go back to the dealer. When we did, the dealership says it would only cover the first one so we had satellite do it through an insurance claim. Fast forward 2 years and like I said earlier in this complaint we are getting a 6th one put in on Friday! Just ridiculous from my standpoint. My husband loves his car and usually doesn’t like to be confrontational so I am the one doing this complaint! I also use the Outback every so often.

May 16, 2024

1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX] . Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 08, 2024

stayed in Bangor Maine cold night frost on windshield, turned on defrost within several minute my wife noticed two small cracks at the bottom of the windshield ,within several minutes the progress up wards for about 5bin and joined together and continued to about 10 on and started across to the drivers side ,the crack is about b14 in long at this time ,wet to a subaru dealer they tried to convince it was a rock, I pointed out the crack was at the bottom of the window and ,said he could nothing.Went to a nation repair window business they confirmed it was not a rock, their opinion there is a flaw in the glass.There was no prior symptom to this taking place

Dec 18, 2023

+ 8 more complaints for this component

FORWARD COLLISION AVOIDANCE

7 complaints

On September 27, 2025 at approximately 1:15 PM, I was traveling southbound on Minnesota 371 just north of Nisswa, Minnesota. I was towing a pontoon boat trailer with no boat on it. I was traveling in the right lane as I approached the County 29 / Wilderness Road intersection. 371 at this point curves gently to the left. A vehicle in front of me was in the right turn lane to turn west on County 29. A motorcycle with passenger was overtaking me on the left. The automatic emergency braking system incorrectly triggered for a few seconds as I approached the turning vehicle. You can see the indication of the triggering in the heads up display LEDS in the lower left of the video, starting at 13:15:42 and continuing for a few seconds. I could feel the trailer fishtail on the back of the car. My primary safety concern was the overtaking motorcyclist in the left lane. I also wonder what would have happened would I have had a fully loaded trailer, as opposed to an empty boat trailer, on the back of the car. I have a dash cam video of the incident, but it is over 300MB and can't be uploaded to your site. It is file 20250927_131517_51601F.MP4.

Oct 06, 2025

Several months ago Subaru updated the software in the above mentioned systems. Ever since the systems have become overly sensitive to the point of locking breaks up on the highway, at highway speed, for no obstruction. This has taken me from highway speed to a complete stop in the middle of the number 2 lane on several occasions.

Jul 28, 2024

The entire electronics system resets while driving, all driving metrics, speed, eye-sight/collision detection shows reboot screen, and infotainment system goes blank for several seconds. It would appear that none of this vehicles safety systems or speed indicators are online for several seconds up to 20 at times. I have tried to catch this on camera, but since I am the sole driver of this vehicle, I am rarely in a position to safely operate my phone. It has been going on since I purchased the vehicle, but I am seeing more and more posts with other drivers and the same issue.

Dec 01, 2022

On multiple occasions my car has braked on its own when there was no reason to. It has happened on at least four (4) different times and has been taken to Subaru of Kennesaw to be looked at. Unfortunately the dealership has been unable to duplicate the problem. When I took my car back to the dealership on September 28, 2022 for this I contacted Subaru of America and they had an Engineer, [XXX] come and get the data off the Event Data Recorder in the vehicle. The engineer verbally said they have pictures from each time my car braked on its own and advised there was nothing in front of me. He said it is an eyesight issue but they cannot adjust the eyesight and they cannot fix the problem. The car just brakes without warning the engineer said this can happen if the eyesight sees a mailbox, cars to the right or left of me, trees, curbs and even a change in color in the roadway. This has continued to happen and now Subaru of America will not take my calls nor will they respond to my emails. I have asked for a copy of the pictures, a letter stating their findings and a letter stating my car is safe to drive but they will not issue this to me. This has been going on since April 2022. I am afraid I am going to be in accident one day when the car brakes on its own if someone is behind me and not paying attention. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Nov 23, 2022

On a reoccurring basis, my Subaru will randomly slam on the breaks, detecting an object that isn't there. Dealership has done nothing, and Subaru of America has ignored my complaints

Oct 09, 2022

+ 2 more complaints for this component

ENGINE

6 complaints

While stopped at a yield sign waiting for traffic to clear so I may proceed with my left turn, I stepped on the accelerator pedal to make my left turn; however, my car did not go because the engine had turned off due to the auto stop feature. Once the engine restarted, I was no longer clear about proceeding with my left turn and had to apply the brakes very hard immediately to stop my vehicle. The auto engine stop is a dangerous feature that should not automatically be applied when starting the car.

May 19, 2025

This is in response to your boilerplate letter of May 25, 2024. That correspondence stated that my 2022 Subaru Outback’s inspection of May 21, 2024, did not reveal any manufacturing defect that caused the unanticipated acceleration of my vehicle on April 26, 2024. That inspection was conducted by a third-party engineering firm. In amplification of this, the following is provided: • My vehicle on 26 April 2024, at approximately at 0845 AM experienced unanticipated acceleration, in my garage where it had been parked overnight. It was a cool morning. This occurred without any direct body movement from me, whatsoever. The fast forward motion I directly experienced in my vehicle was like if one put their gas pedal to the floor. The vehicle crashed about five feet into a garage shelf with me simultaneously providing braking. This directly caused about $3,000 worth of damage to the vehicle, and I will probably incur higher insurance cost because of this. •Environmental factors have been a contributing factor in unanticipated acceleration in the past. •Time to extract the data from the EDR in my vehicle took almost one month for SOA to complete the inspection (accident occurred on April 26 and the vehicle inspection took place on May 21). •Starlink, Subaru’s automatic collision notification system, did not activate on 26 April 2024, the day of the accident. •“As a rule of thumb, if the crash is sufficient to cause the air bags to deploy the EDR data are usually captured.” From the National Highway Transportation Safety Board’s website under, “EDR Q & A). My vehicle’s air bags did not deploy, and another key word is “usually”. •On May 16, 2024, five days before the inspection was completed on my vehicle I wrote the CEO a letter. Part of that letter is quoted, verbatim, for your review: “It is now my understanding, according to SOA, that what happened to me is referred to as unanticipated acceleration. Being a Subaru owner for over ten years, such in inc

Jun 03, 2024

Crash: 1

Thermal control valve became inoperable at less than 40,000 miles. Engine shut down and began to overheat. Part is known to easily fail by Subaru. Has been examined by dealership. All warning lights came on at once, and cruise control and Eyesight were disabled. NHTSA Recall Number 23V755000 We have been on the list for this recall repair since 12/28/2023, we were told when we scheduled the service appointment for the TCV that the dealership was not doing any more recall repairs any time soon as they could not get parts.

Mar 26, 2024

Lower oil pan leaks due to poor QA/QC at the factory so I’m told. And possibly the upper oil pan leaking to. Researched forums and it’s a requiring problem. So is the problem big enough for a recall? One issue is that the dealership didn’t notice it during last inspection and service. Or is the dealership being told to remain silent ? Never less the end user suffers with worrying about if it’s going to happen again and cause bigger issues. Please check forums on this issue. Thank you

Oct 11, 2023

This has happened many times since my vehicle ownership in May. Today for example I am on the highway cruising along (cruise control set) and alarms start going off, the vehicle lurches as it self-disables safety features one by one - Cruise control shuts off automatically - check engine light on, reverse auto breaking disabled, lane assist disabled, Collision avoidance disabled, entire eyesight system disabled. (and I'm sure more I am missing) I have contacted Subaru of America many times about this fault, they have yet to respond appropriately to my inquiries (usually they dont respond at all or simply tell me something about the factory stereo?). The only fix I've found is removing the gas cap tapping it a few times and resetting (to the "one-click") tightness. After multiple start/stops the codes will clear and life will resume with safety features. This incident today was 204.3 miles into my gas tank, not sure how the gas cap is related but something is definitely wrong. If it truly is the gas cap they could simply have a small icon on the 11" display vs disabling every safety feature- While I am DRIVING!

Feb 16, 2023

+ 1 more complaint for this component

POWER TRAIN

6 complaints

I noticed a metal sound when I accelerated then the car jerked forward a few times. Shortly afterwards, ~5 min, the dashboard lights came on:Automatic Transmission Oil Temperature, Blind-Spot Detection, Check Engine, EyeSight System, Reverse Auto Braking and Vehicle Dynamic Control. I was able to drive slowly back home but not sure what is going on with this 3 year old car with 47,000 miles on it.

Jan 12, 2025

The contact owns a 2022 Subaru Outback. The contact received notification of NHTSA Campaign Number 23V755000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 03, 2024

I purchased a 2022 Subaru Outback Wilderness in August 2021. I've made several complaints to my dealership about issues of the vehicle jerking during deaccelartion, holding high RPM during acceleration, or rough acceleration. Everytime, I've taken the vehicle to the dealership to have to investigate the issue, I've been told the same response, "The technician was unable to replicate the issue." I know there is somethings wrong with my transmission, I've read several other Wilderness owners having the same issue, and their transmissions were replaced at 9,500 miles or less. My vehicle is currently at 15,000 miles, I've maintained it through the dealership in reference to servicing. I've owned a vehicle that previous had a similar issue, and the issue ended up being an issue with the transmission control unit and pressure mechanism inside. The transmission had to be rebuilt because of this issue. I would not recommend owning a 2022 Outback Wilderness to anyone.

Mar 16, 2023

The contact owns a 2022 Subaru Outback. The contact stated that while reversing out of his garage, the vehicle made an abnormal sound, and while the transmission was shifted into reverse (R), the vehicle rapidly accelerated, crashing into a tree. The contact stated the vehicle made the abnormal sound again and rapidly accelerated forward, crashing into a fence. The contact sustained injuries to his head and received medical attention. A police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. The VIN was not available. The contact stated the vehicle changed gears and right foot wasn't close to the accelerator during the crash. Medical attention was not required because the head injury was not severe.

Mar 09, 2023

Crash: 1

Injuries: 1

Pulled into my driveway, put the car in PARK, ran in the house for 5 seconds, car was rolling down the driveway when I came back to it. Got back in the car to leave (also checked to see that the gear shifter was in park which it was). I have several videos of this incident happening via cameras attached to my house. In the video you can see my wife (who is legally blind) jump out of the car because she didn't know what else to do.

Jan 10, 2023

+ 1 more complaint for this component

STRUCTURE

5 complaints

I opened the trunk door went to retrieve my groceries and the trunk door came down with extreme force on the top of my head without warning hitting me in the head causing a concussion. The window sensors on the driver and passenger doors also were acting off prior. Not every time but I would try to close the window and it would go up half way and then come back down.

Nov 15, 2025

Injuries: 1

1. The Subaru Outback OEM windshield has cracked and had to be replaced 3 times, so we are currently on our 4th windshield in just 2 years. The car has about 50k miles on it. 2. It is difficult to see through a broken windshield and puts us and others in danger. 3. Yes, the dealer has admitted that Subaru Outback windshields crack frequently and nothing has been done about it. 4. The manufacturer has ignored the issue. 5. No warnings that the windshield would break this frequently.

Sep 14, 2024

Plastic trim on my front driver side door is falling off. The plastic that is clipped and taped at the bottom of the door.

Sep 15, 2022

I have bought 2 subaru vehicles...brand new off the lot. Both my 2017 subaru impreza and now my 2022 subaru outback wilderness had brittle windshields from the factory.. I had 4 cracks within the first 2 months of owning this outback and I'm probably going to have to pay to have my windshield replaced. The replacements are always strong, safe and reliable. Why is my 41,000$$ car come with an unsafe windshield that cracks with small pebbles?. Hopefully nothing bigger ever hits it. Subaru makes plenty of money from us to supply us with a quality windshield. And I see there is already a pending windshield lawsuit for earlier models.. this year and model should be included!! The situation..I bought a brand new subaru and they refused to sell windshield replacement with the vehicle and now this happens..4 cracks within 2 months!! Unsafe. Thank you so much for your help!

Sep 04, 2022

Front Windshield has a straight line crack running down from the top to the middle. I just got the car for 3 months with 2k miles. It was parked in my garage overnight and this morning I found a straight line crack about a 2 feet wide across the windshield. I know there's a class action lawsuit and this issue is very common. I hope we can win this fight. This is unacceptable.

May 23, 2022

SERVICE BRAKES

5 complaints

Brake Rotor and Pad issues at 10k, 20k, 30k, and 44k. Severe damage to the Brake Rotor with bad gauging present. OEM parts replaced with aftermarket Duragold Rotors and Pads. Subaru dealership did not properly resolve issues

Jul 12, 2025

The front rotor warp excessively causing the brake pedal and the entire car to shake uncontrollably. The entire front brake assemblies were replaced at Subaru of Coconut Creek. Our safety was definitely at risk as it was very hard to brake going downhill with the brake pedal and the car shaking uncontrollably. The dealer confirmed black spots on the front rotors and warped front rotors. There were not warnings prior to, during, or after the shaking. Going downhill was made very uncomfortable. Subaru of Coconut Creek services the vehicle and notified me of the black spots and warped front rotors. There was nauseating burning smell coming from under the hood and we had to wait 15 minutes for it to disssipate.

Mar 14, 2025

On 5/18/2023, I was driving down RT. 30 in Paoli, PA going East. Cars infront of me stopped for the red light. I pushed down on the brakes and the car was not slowing down and not responding. Instead of hitting the car in front of me, I veered to the right & got on the grass, hit 2 signs and finally got the car to stop. Cash Champions fixed my car to the tune of $6,800. I had asked to check the brakes because they failed. They checked the brakes and they told me when I picked up my car, that there was air in the break line with they flushed out. This is 6/13/2023, so in 2 days I am taking the car in for Subaru to check out the brakes. System failure - brakes Safety - My husband and I were in the car and I was driving. We could have hit the car in front of us. To prevent that I veered the car to the right, no traffic. Confirmed by Crash Champions who repaired my car. Not reproduced. Just saw the air in break line. Subaru is getting the car this Thurs. 6/15/23. I do not remember if there were any warning lights. I just followed what I saw.

Jun 13, 2023

While driving the light turned red and everyone started breaking. My car failed to brake and slow down so I turned to the right, hit 2 signed, missed an office building. and stopped the car in a Ford Dealership's lot. When the car went to get fixed, I asked the manager to make sure they checked the brakes. They found air in the brake line which could account for the non braking. They flushed the line.. But will it happen again? This car I got 1 year ago, 5600 miles on it. Thanks.

Jun 10, 2023

Since I drove 1 mile out of the dealers lot I knew there were something wrong with the brakes Brakes don't feel right when I go to start the car I hear a thump sound than a pedal that has play in it before engaging it does the same while coasting and than applying the brake softly you hear that clicking and the play in it before it engages there's definitely something wrong with this cars brakes it stops ok but it just doesn't feel right I should know I owned the same vehicle in a 2020 model and those brakes were perfect I brought it in for service and they said they ran test and found nothing I am schedule for another service appointment I've complained and they turn a deaf ear on it I've even contacted Subaru of America

Feb 08, 2022

ELECTRICAL SYSTEM,ENGINE

4 complaints

The contact owned a 2022 Subaru Outback. The contact stated that while his wife was driving at 30 MPH, she heard an abnormal sound emanating from the front of the vehicle, and the vehicle suddenly lost all electrical power. She was able to coast to the shoulder of the roadway, where the vehicle failed to restart. A short time later, the contact's wife observed white smoke rising from the engine compartment, and within 15 minutes, the entire vehicle was engulfed in flames. Local emergency services were called and were able to extinguish the fire. A fire and police report were filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was not notified of the failure. The failure mileage was 23,000.

Nov 06, 2023

Fire: 1

The contact owns a 2022 Subaru Outback. The contact stated while driving approximately 35 MPH, the engine started sputtering with several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, and the engine revved and responded as needed. The contact stated that the power steering and power brakes failed while attempting to pull over to the side of the road. The contact continued to rev the engine which appeared to stabilize the instrument cluster view; however, the power steering and brakes were inoperable. The contact stated that the vehicle was shifted into park(P) but while attempting to shift into drive(D), the gear shifter failed to move. The contact turned off the vehicle and waited for approximately one hour and when the vehicle restarted, all functionality had returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.

Nov 01, 2023

The contact owns a 2022 Subaru Outback. The contact stated he had taken the vehicle to the dealer for standard maintenance. When parked, the contact noticed that smoke was coming from underneath the vehicle. A loud popping noise occurred then a fire started underneath the hood of the vehicle. The fire quickly spread. The fire department extinguished the fire. There was no damage. There were no injuries and medical attention was not needed. A fire/police report was filed. The vehicle was towed and is with insurance waiting for the condition of the vehicle to be determined. The vehicle had not been officially diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 4,260.

Apr 19, 2023

Fire: 1

On January 28, 2023 at approximately 1930 hours, vehicle battery was dead after being in a parking garage for a week. Vehicle was jump started and being driven on a highway for about 10 miles at highway speeds. At a location on the NYC Harlem River Drive, traffic came to a stop for a minute or so. The 'Auto Start Stop System' stopped the motor as designed. When traffic started to move again, the motor would not restart and the battery was dead. We were disabled in the left lane of an unlit high speed, high volume highway in the dark with our emergency flashers rapidly going dim. After about 45 minutes and numerous near serious collision misses, a tow truck arrived to tow us off of the highway. The system that failed was the 'Auto Start Stop System' and the vehicle is available for inspection. I have 40 years of investigating and reconstructing fatal and serious motor vehicle collisions and this defect put the safety of the motoring public at a serious risk. It is unknown if the problem has been reproduced and the component has not been inspected by the manufacturer. There was not any warning indicators or other symptoms of the problem. To the contrary, the vehicle operator had the false assumption that all systems were operating properly. This defect presents a high risk of serious injury to highway users.

Jan 29, 2023

AIR BAGS

3 complaints

My Subaru Outback 2022 experienced a failure of the Supplemental Restraint System (SRS) sensors, resulting in the airbag warning light turning on and the airbags being disabled. The nature of the defect, the diagnostic trouble codes, and the location of the failed component are identical to Subaru Recall 24V227000 recently issued for the same model and year range. However, my VIN is not included in the recall. This is a safety-critical defect that prevents the airbags from deploying in a crash. The failure occurred under normal driving conditions and with all required maintenance performed. I believe my vehicle should be included in the existing recall, or a new recall should be issued to address this broader production issue. The defect puts occupants at risk of injury or death in the event of a collision. Please investigate this matter and require Subaru to expand the recall coverage to all affected VINs.

Aug 08, 2025

When I sit in the front passenger seat, the airbag sensor icon sometimes says off and sometimes says on--even during the same trip. and even if I have not changed positions. This means I am at risk of bodily injury when the system does not recognize that I am in the seat because the airbag is not operative while I was in the seat. On 7/22/24 the Subaru technician found "no active or stored codes and "recalibrated passenger side front seat. Rechecked to verify air bag warning system is operating as designed." Nevertheless, the sensor does not always recognize that I am in the seat so I am still at risk. I am, by the way, an adult who is over 5 Ft but weighs 90 pounds. I bought the car for safety because Subaru touts safety in advertisements. I find that I am not safe because there is no airbag working much of the time. We have owned the car since mid-June 2024 and this happens multiple times in the car when I am in the passenger seat (I am adding a date for only one date below) but this happens multiple times--the majority of times I am in the passenger seat.

Aug 08, 2024

My wife was driving and was involved in traffic accident when the airbags deployed. She is a small person and has the driver's seat pulled all the way forward so she operate the vehicle. I was concern about her seating so close the steering wheel and the airbag, but told by the dealer personnel that airbags where mandatory and any tampering voids warranty, etc. She was in an accident and the airbag deployed, she suffered substantial injuries to her upper body including fractures of the clavicule, breastbone, numerous ribs and her T12. Doctors said it was almost miraculous she survived. The is significant data available on the impact of airbags. The forces expended and the bodily damages that can occur. It must be known the a body so close to the activation of the airbag could have fatal consequence but so little has been made public about this danger. We've heard about devices exploding and causing injuries and fatalities but from sitting so close to the steering wheel. And a simple fix, if the seat is fully forward, the airbag is deactivated or test to find a place where it would not be a dangerous weapon. To be injured severely or even killed by safety equipment is the height of stupidity especially when it worked as designed.

Jun 06, 2022

Crash: 1

Injuries: 1

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

3 complaints

No matter what Subaru does the infotainment system which controls the safety systems crashes randomly and weekly. Disabling all the Eyesight safety features.

Oct 15, 2022

I have videos. I have been having major issues with a lot of aspects of the car. However, the most concerning is the obstacle detection going off randomly when there is NOTHING in front of the car, and the other major issue is that the lane assist feature keeps pulling the car out of the lane I am in. Randomly throughout a cruise control drive, the car will pull towards an inner lane. I fight with the car to keep it in the correct lane. If I relax my grip even slightly, the car pulls me into the other lanes of traffic. I am finding that it is most determined to pull me out of my lane when there are cars in the lane next to the one I’m driving. In other words, it never tries to pull me off the road. It always tries to pull me into other lanes of traffic. I’ve been driving the car for 6 months. It’s been doing this since the first month.

Jul 07, 2022

Vehicle navigation system crashes with a black screen once or twice a day. While the system is rebooting, navigation, Eyesight and Reverse Automatic Braking are disabled. Needless to say, this is very distracting and especially bad since Eyesight is required to avoid a collision. This has happened multiple times over the 11 months that I've owned the vehicle.

Jun 28, 2022

POWER TRAIN,ENGINE

2 complaints

- Engine failure. Yes. - At a stop light the auto-restart function failed, following this event the vehicle began making a knocking noise, we towed it to the dealership for evaluation and their diagnosis was that it needed a new engine. - Dealership stated they too heard the knocking noise in the vehicle and it is engine damage due to low oil. However, the dipstick read fine when we took it into the dealership and we did not have a low oil warning. - Inspection completed by dealership - Received no warning lights nor messages regarding symptoms of the problem prior to failure. Initial event happened on 12/26 when at a stop light following the auto-off during braking function the car did not restart automatically. Car was turned off, and restarted. Following that event the vehicle had a knocking noise that increased in volume with driving. Did not drive the car after arriving to our destination. Towed the car to the dealership where we were told it needed a new engine.

Jan 06, 2026

We had had no issues at all with our 2022 Subaru Outback until June 2025. Mileage at the time of the incident was approximately 52,000. We were driving one evening in June and all of a sudden the engine stopped and we could not drive it. It only produced a knocking sound when we attempted to turn the engine on. We had the car towed to the dealership and after taking the engine apart, they reported that an intake valve broke, flew and split one of the pistons causing the motor to seize up. There were no warning lamps, messages or other symptoms prior to the engine failure. Regular oil changes had been performed on the car. This issue came completely out of left field as we had previously had no engine issues.

Aug 25, 2025

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

2 complaints

Last year, my car would not start up again after the start stop feature activated in an intersection. This is after leaving the dealer who told me the car was fine. I’ve since replaced the battery. It still is sluggish to start at times. It is especially bad starting when start stop is activated. I turn the feature off every time I start the car. I’m worried every time I take a long trip I will get stranded. The dealer cannot find anything wrong with it they say. The automatic braking system is also horrible. It goes on prematurely and I’m sure damages the car.

Jul 21, 2025

Main Wiring harness / Main Electrical system malfunction, causing all dash lights to consistently be on. which in turn prevents all of the ADAS functions to no longer work. Vehicle has now been in 2 accidents which could have been prevented by these safety features. vehicle had had main harness replaced at dealers cost at dealership , and one at cost of insurance, problem remains unfixed/unfixable. vehicle is specifically 2022 Subaru outback Onxy XT.

Dec 27, 2022

Crash: 1

STRUCTURE,UNKNOWN OR OTHER

2 complaints

Sunroof shattered while driving 45mph on a city street. It was not hit by anything we could see, nor was there any debris flying in the air. We pulled over and took a photo. I called the dealership who said to call Subaru USA to start a case, but of course their offices are closed for the weekend.

Mar 14, 2025

The glass sheet on the vehicle’s sunroof spontaneously exploded while I was driving on the freeway. Some broken shards fell onto myself and into the cabin as the interior pull cover was in the open position at the time of the explosion. Luckily no additional passengers were in the vehicle at the time of the incident. I was in shock as I heard and felt the explosion. As broken shards were falling onto me and into the cabin, I thought I was a victim of an intentional freeway shooting or an unlucky recipient of a stray bullet. After realizing I was unharmed, I immediately drove my car to a trusted Subaru dealership for further investigation of the damage. At the time, the dealership did not have the appropriate personal on site for an investigation, however a service associate took photos of the damage. The service associate also observed and noted the position of some glass remains still in tact on the sunroof frame - some broken edges were positioned at an outward angle in relation to the vehicle. This is an indication of an outward explosion rather than an impact from outside of the vehicle. I am currently waiting for the dealership’s response to have the car brought back in to complete the investigation w/ the appropriate personal.

Jul 11, 2022

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

2 complaints

The Thermo control valve on the vehicle failed. This has been such a consistent problem, that Subaru has extended the warranty for this item to 150K miles. I realize that alone is not a safety problem, but the issue is that when there is a check engine light error, the system shuts down the cruise control, lane departure, collision avoidance (EyeSIGHT), and XMODE (all wheel drive). The safety issue is shutting down these unconnected safety features because of a check engine light. I will say that the dealer promptly fixed the problem at no charge under the extended warranty. my concern was the loss of the 4 wheel drive right as major snow was hitting the Mid Atlantic Area.

Jan 07, 2025

My EyeSight device stopped working correctly when I had the interior cleaned and the front windshield was spray cleaned. "Obstacle Detected" warnings started popping up and slowing down the car. Per the dealership, this was caused by the backsplash from the cleaner and now the entire device has to be replaced at a cost of $3300. Subaru later offered to replace it for $1800. I wish I was told to only spray the cleaner on a cloth or this could happen. Now I have to replace it or it could suddenly stop the car on the highway.

Sep 25, 2024

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

2 complaints

Automatic auto off-on began to fail and car didn't start well. I began to disable the automatic auto on off while driving because it began to sound like it would stall out while stopped at a traffic light . Then I forgot to disable the automatic auto off on and car stalled out while stopped at a traffic light. I took it to dealer, Rafferty Subaru, they couldn't find anything wrong with it. Then a few days later check engine light and other icons started flashing on dashboard. I took it to dealer, they said the gas cap was off. For the next week the automatic auto off on sounded like it would fail so I disabled it, the car didn't start normally every morning, and it began to feel like it didn't shift correctly as I accelerated or slowed down. About one day later it suddenly lurched to almost a stop while driving, check engine light was flashing, other icons on dashboard were flashing, the Park Brake icon started flashing. The engine continued to run but I couldn't go more than 2 mph. I put it in park and it started to smell like something was burning so I turned it off. I had to have it towed to the dealer, Rafferty Subaru.

Oct 15, 2024

The relatively new car (2022) stalls out randomly at intersections and red lights. This is a major safety issue as we have had the car totally shut down in the middle of 2 busy intersections. We had to dial 911 and have the police come to assist. We brought the car to the dealer and they did not find a problem but it continued to happen. There were no warning lights or messages - stalling happened randomly. May be related to the gas saver engine stop feature when at a complete stop.

Oct 12, 2023

VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE

2 complaints

Went out to driveway and started car. Heard a ping. a few minutes later the windshield started to crack from drivers side bottom corner upward across the field of vision. At first it was about a foot long but spread to about 3 feet. No sign of impact.

Jun 12, 2024

Windshield crack caused by either a defective windscreen or incorrect installation. -no evidence of damage prior. -cracked overnight. -on both sides of the crack the windshield was offset, one side being higher than the other. The collision center advised that there was likely a 'bad batch' of windshields Subaru installed.

Jun 15, 2023

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.

Apr 03, 2024

Crash: 1

Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.

May 17, 2023

Crash: 1

EXTERIOR LIGHTING

2 complaints

Low beam headlights are aimed too high from the factory. I have asked the dealer to adjust them, but there are only two options for aiming and the lower position only casts light about 20 feet in front of the vehicle. During nighttime driving my car is consistently blinding oncoming traffic as evidenced by oncoming traffic flashing their high beams regularly.

Jan 19, 2024

During night driving, with normal headlights on (not high beams), I am frequently flashed by high beams of oncoming vehicles, sometimes for long time intervals. One truck driver that I was following intentionally shined a bright light at his side view mirror which reflected onto my face, temporarily impairing my vision as I passed the truck. I have taken the car to the Subaru dealership and spoken to a Subaru customer relations representative and they both informed me that other owners of the vehicle have lodged the same complaint but unfortunately the vehicle does not have any mechanism to adjust either the height or brightness of the LED headlights. This is a significant safety issue for both oncoming drivers, whose vision is impaired by my headlights and my vision which is impaired when they shine their high beams at me, making night driving less safe for both.

Jan 27, 2022

VEHICLE SPEED CONTROL

2 complaints

The contact owns a 2022 Subaru Outback. The contact stated while pulling into a bumpy parking space, the vehicle shuddered violently, unintendedly accelerated, and crashed into a stone wall. As a result, the hood of the vehicle was bent and the bumpers were damaged. The air bags did not deploy. The contact did not sustain any injuries. The contact was able to drive to an unknown dealer, where the vehicle was inspected, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up in two business days. The failure mileage was 13,947.

Nov 03, 2023

Crash: 1

The contact owns a 2022 Subaru Outback. The contact stated that while driving approximately 1 to 2 mph on two occasions into a parking spot, the vehicle hesitated then accelerated and crashed into a pole. There were no warning lights illuminated. There were no reported injuries, air bag deployment, or fire. A police report was filed. The vehicle was taken to a collision shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and had an investigator inspect the vehicle but was unable to duplicate the failure. The failure mileage was approximately 700. The VIN was not available.

Feb 17, 2023

Crash: 1

ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

2 complaints

Subarus forward looking eyesight and rear auto braking functions will stop working periodically also the stereo/infotainment system will go blank causing you to no longer access the the safety features of the car or any controls for the heating/AC system.

Dec 17, 2022

Rab system not working, no foward or reverse cameras work. No climate control access, no radio, no GPS, can't access any touch screen controls

Sep 22, 2022

SEAT BELTS

2 complaints

No component failed or malfunction. It is working as designed but it is a serious safety concern that can not be addressed except by purposely bypassing the safety system or systems. For whatever reason Subaru added rear seat belt chime alarms to the rear seats. Three in total it appears. Driver, passenger, and center. The chimes will continue to grow louder until it blocks all radio and becomes a distraction. In theory this is not a bad idea. In practice it is a safety concern. Subaru markets their vehicles as being pet friendly. The issue is when I have my dog in the back seat the seat beat alarm continues to go of sporadically and she is not done growing yet. I don't use harness/restraints but even if I did there would be no way to keep her in the correct position to not make the adjacent seat chime. This is a major distraction while driving because I have to constantly take my eyes off the road and try to reposition her to stop the chime/alarm. It is also putting others at risk as I am not focused on driving. Problem confirmed by the dealer and Subaru (SOA) with no plan to fix except cut wires, buy seat belt buckles from Ebay to stick in holder, or clip seatbelts when not in use. Concern is this will cause passengers to not buckle up due to the hassle. Safety can't be an inconvenience or there is less chance it will be followed. No police have been involved. Dealer and SOA have confirmed it is a problem with no solution. Possible software update in the future. Not a failure but a design flaw.

Aug 08, 2022

I discovered substantial seat belt fraying on the rear center seatbelt on my Outback Wilderness, mileage less than 3,600, on May 12, 2022. Photos will be attached. One fray is 1/4" x 1/4", is 30" from the tip end of the connector tongue, and has separated the belt. The second fray is 1/4" x 11/4" and is 34" from the tip end of the connector tongue. Both frays are on the same side or edge of the belt. Other than the frays, the belt was in new condition. I believe the belt to have been furnished in a defective condition or there is a defect in the retracting apparatus. There is no external cause of the fraying that I could determine. The belt has been replaced by the dealer, Adventure Subaru, of Fayetteville, Arkansas. A separate complaint will be submitted related to a 2019 Ascent we own that had three belts replaced with nearly identical fraying patterns.

Jun 12, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

2022 Subaru Outback is new as of June 2021. 2 times I have had to get a jump start. No light were left on and doors and hatchback closed

Jul 25, 2021

Vehicle was purhased in early June 2021. Vehicle was being operated on State Highway Route 55 at Milepost 46.7, in Elk Township, Gloucester County. Traffic was heavy, with southbound transient traffic traveling to New Jersey Shore points. Vehicle simultaneously lost power and began to display several error/warning messages on dashboard at approximately 13:52 hours. Vehicle was pulled to the right shoulder of the roadway and I began to smell something burning. As I removed personal effects from vehicle I exited and saw smoke coming from the passenger's side wheel well. I walked back approximately 100 feet and called 911, by time a dispatcher came answered, the engine compartment of the vehicle was completely engulfed in flames. No modifications of any kind were done to the vehicle since its purchase. I was the sole occupant of the vehicle and not injured. The vehicle is fully insured and payments are current. It's mileage at the time of the incident are 3,042. That information along with the error messages were provided through the Subaru Starlink App.

Jul 14, 2021

Fire: 1

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Driving on the highway, engine started making a rattling noise, then began to labor and eventually stopped being able to accelerate at all. Oil pressure warning light came on around the time the acceleration gave out altogether. We pulled over to the side of the highway and got out of the car, seeing steam/white smoke coming out of the front of the car. The smoke increased and after several minutes, the front of the car caught on fire.

Oct 26, 2025

Fire: 1

SEATS,ENGINE

1 complaint

Lower oil pan leaks oil. Started leaking oil right after warranty expired. This is a known issue for Subaru cars with the 2.4 turbo engine. Seats ripped right after warranty expired.

Sep 15, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

The touchscreen shuts down and makes the safety features shut off. This use to happen a few times per quarter, but now is happening a few times per month. Happens always while driving which causes the adaptive cruise to shut off, causing deceleration, the eyesight shuts off, the controls on the keyboard are not available. It takes a minute or two for the screen to reboot and safety features to re-engage, this causes distraction and possible safety hazard. Additionally, the speakers randomly will blast so loud it startles and distracts everyone in the car. This seems to happen randomly, can be at start up, or after sound system has been in use. Additionally, the power windows occasionally will not go back up. Thry reverse partway through raising. Then we have to wait a few seconds and try again. Please make Subaru issue a recall and remedy for-the control screen issue. It is the most dangerous problem we’ve listed here.

Jan 05, 2025

PARKING BRAKE,POWER TRAIN

1 complaint

The contact owns a 2022 Subaru Outback. The contact stated that after parking the vehicle on a slightly inclined driveway, the vehicle erroneously rolled backwards. The failure occurred on several occasions and the parking brake was not activated. The vehicle was taken to the local dealer on two separate occasions, but no cause for the failure was found. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 13,927.

Dec 13, 2024

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

The car has been to the dealership five times for electrical/computer issues. First the main dash UI computer screen would occassionally lock up and freeze shutting all safety systems off. (cruise control, lane holding, blind spot warning, etc.) Then the battery failure issues started - basically four times the car when parked and sitting overnight for approximately one week - will not start and the battery is completely dead. This is a know Subaru issue with earlier models and even involved a class action lawsuit. Subaru has not fixed the issue in newer model cars and continues to deny it is an issue. This is gross negligence by continuing to make unsafe cars with the same flaw and nof fixing the issue.

Dec 04, 2024

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

Was just driving when I noticed my car was sounding louder than usual. Then when I stared it after running some errands it sounds like a bad engine nock. So I took it in for an oil change and they told me it was a cracked exhaust manifold. Also told me it fine to drive and shouldn’t cause further problems. Then I started to smell heavy exhaust smells inside the cab of the car. Now I have to drive it with windows down or risk passing out or dying

Aug 26, 2024

SUSPENSION

1 complaint

On 03Feb24, immediately following a 4-wheel alignment of my 2022 Subaru Outback Limited, my vehicle’s suspension feels unstable over patched potholes or rough/broken pavement. I can best describe the condition as similar to the movements felt while hydroplaning but it does it on dry road. It jerks side to side; 3 or 4 times; in rapid succession; just enough to command the driver’s full attention. The condition happens periodically at highway speeds. I’m afraid my vehicle might lose grip and crash. I have brought my vehicle in twice to my local Subaru dealership for inspection. The mechanics have been able to witness the condition. A few measures were taken to remedy the condition including, vehicle re-alignment, installation of one shock absorber on the rear suspension to no avail. The mechanic report, issued 10Apr24, states the condition may be due to the brand new tires installed on 19Feb24. However, this assessment is inconclusive and requires expensive trail and error tied to buying a new set of tires. The condition started on the OEM tires and still occurs with the new set of tires. The condition began 03Feb24, immediately following it’s first ever 4-wheel alignment at the dealership. I have been trying to get this fixed since then. The condition persists as of the date of this writing. On 16Apr24, I submitted a formal complaint through Subaru of America web form.

Apr 17, 2024

FUEL/PROPULSION SYSTEM

1 complaint

I experienced a fuel leak while driving my car. It was leaking from the fuel lines in the engine bay. My fuel gauge was showing low and I had just refueled several days before. I didn't know it had a leak in the line. When I tried to put more gas in, the fuel ran out under the car. I had my car taken to the dealer where I had bought it less than two years ago. They called me and said it was a bad fuel line caused by squirrels biting the line. They said the insulation around the line had soy in its making which attracted them.I I got it back after a week. This is most certainly a safety hazard. They also said other makes and models have used these same components since 2010.

Apr 17, 2024

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

The contact owns a 2022 Subaru Outback. The contact stated that while driving at approximately 50 MPH, he observed a noise coming from the front window. The vehicle was taken to a dealer where it was diagnosed that an unknown component in the A/C needed to be replaced. Additionally, the contact observed a crack in the middle of the windshield. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure six times and a case was filed. The failure mileage was 25,000.

Jan 23, 2024

ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

I've experienced problems with the center Infotainment screen about 2 months after purchasing a 2022 Outback Wilderness edition. It seems to happen when I use Apple CarPlay (as this is the only way I listen to music and must plug in my phone using the USB to start CarPlay). The Infotainment screen has a long lag time to respond to clicks on the center screen, will freeze, and crash the system suddenly. The most extreme effect of this is that when the Infotainment screen crashes/freezes, the EyeSight safety features of the car such as Lane Keeping Assistance, Blind Spot Warning, Forward Crash Warning also stop working. I'll see all of the dashboard signals and notifications on the dashboard screen indicating the features are disabled. Additionally, I'm unable to control the AC when the screen crash happens. This happens while the vehicle is in operation and the vehicle user manual doesn't provide any troubleshoot options. Sometimes the screen will remain on after I've turned the car off. I can only hope the screen will shut off and restart after I've completely shut the car off to "fix this". There have been many times I've had to keep driving without the Eyesight safety features or AC when the screen crashes. I've tried to update the Infotainment screen myself with the supposedly "over the air" updates Subaru offers. It says my system is up to date even though I've found online Subaru service bulletins saying there are new software versions released. At my first six month dealer service, I asked about released updates and the service manager denied the newest updates can be installed on my car (which is STILL less than a year old). I brought my vehicle to another subaru dealership with this issue and they said they are aware of it. The service manager also said that the software update only fixes about 20% of vehicles that have this issue and a full replacement of the center screen unit is likely needed. Why has the NHTSA not directed Subaru to issue a recall?

Aug 04, 2023

ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

8/1/23 - the Electronic center console display as well as the display behind the steering wheel continually fails. The center console controls all electronics such as defroster, heater, and of the advance safety features. The display behind the steering wheel controls the odometer, speed etc. The inability to control any vehicle functions is a huge safety risk. For example, the defroster can not be accessed not controlled. If you had an immediate need for this, you would have to stop driving immediately. No advanced safety features can be accessed, you have no idea of your speed, the list goes on. We have brought the car in twice and had a software update but the problem persists. We left the car for a week and were told it was fine but the next day the issue persisted. The display screen will come and go which is completely unacceptable from a safety standpoint. The Subaru forums seem to indicate this is a widespread problem that Subaru has yet to address or come up with a viable solution. We have the records to back up all of these assertions as well as video of the failures of the display screen once returned to us.

Aug 01, 2023

TIRES

1 complaint

The Outback Wilderness comes stock with Yokohama Geolandar A/T 225/65R17. There was 13,300 miles on it from factory new tires. At interstate speed of about 75mph, the tread appears to have fully separated from the sidewalls. The tread was closely inspected for any debris by myself, my dealer, and others and no tire punctures are present. We believe this tire has a manufacturers defect and would like to have it inspected if possible. We have kept the tread, despite asking dealer to save all part of tire, the still managed to lose the part from the rim, thought there as not much left from the accident, it was virtually destroyed. Very unusual in all my years of driving.

Feb 25, 2023

EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

While driving the vehicle at night with auto diming feature there is a line across the top of the windshield, and it is exceedingly difficult to see through the windshield above that line. When the lights are automatically dimmed the line is extended downward about a third of the windshield. It is difficult to see thru the windshield above this line. Extremely dangerous.

Oct 17, 2022

VISIBILITY/WIPER,VISIBILITY

1 complaint

My first complaint was filed on 8/2/2022 @2,807 miles. Here we are again, not even 6 weeks later and it happened again. The dealer did replace my windshield. It took me driving there three different times to finally catch the manager so he could take pictures and file a claim with Subaru. Subaru did accept the claim and replaced the windshield. I was without my car for three days while this repair was done. Driving home last night, My 19 year old so was in the passenger seat. He says look mom, the windshield is cracking. Sure enough, no impact was heard or seen, it just started cracking in the same spot as the first time. It was such a hassle to get the first repair done and now I have to do it again!!! Ugh...I now wish I had never bought this car.

Sep 11, 2022

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

SafeLite is Unable to calibrate vehicle EyeSight after non-OEM windshield replacement. Yes the vehicle is available for inspection upon request. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There have been two attempts to calibrate the vehicle EyeSight by SafeLite. The dealer says the EyeSight with a non-OEM windshield can not be properly calibrated. According to Subaru, the 2022 model requires that OEM glass be used for windshield replacements on models that are equipped with the EyeSight Advanced Driver Assistance System (ADAS). Lane detection works randomly, periodically there a warning beep showing a vehicle icon between two bars and the word "Off" . In addition to the alarms, the Vehicle Dynamics Control (VDC) keeps nudging the steering wheel causing the vehicle to swerve. None of the front safe driving features of the vehicle can be trusted. The steering nudging problem doesn't happen when the VDC is turned off. The VDC defaults to on. To safely drive the vehicle the VDC needs to be manually turned off each time the car is started. No the problem has not been confirmed by a dealer or independent service center. I assume the vehicle logs have a record of the warnings.

Jul 20, 2022

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

The gas pedal and brake pedal are not adjustable due to them being digitally programmed. The position of the brake is higher than the gas pedal, which causes stress on my knee, ankle, and hip joints and has caused me significant pain so I can't drive. The gas pedal needs to be pressed hard to get the car going, which has been causing me knee pain. I asked the Premier Subaru of Fremont, where I leased my Subaru Outback in May 2022, if they could tighten the brake pedal and adjust the gas pedal, but they said it was impossible. This is injuring my knee and causing me to have sciatica.

Jul 15, 2022

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

1. Front Windshield cracks easily instead of chipping. Appears to be under pressure in a strange way and it cracks then starts to delaminate. I had 2 windshields replaced within 30 days. Water also starts to enter the crack and it impacts the wiper blades when in use. 2. Center Info-Tainment system in underpowered to the degree that touch response is laggy to the degree to be dangerous. With all the climate controls, radio, gps, and other controls now on the touch screen this slowness is dangerous to the point that should warrant a recall. I've had a system update done and this did not fix the slow touch response. It appears to be underpowered hardware.

Jul 13, 2022

AIR BAGS,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

My wife who is a small statured woman was leaving parking lot of church onto a narrow 2 lane street. As she made a left turn, the right front tire climbed the curb and dropped back onto the street. The car suddenly accelerated to top speed and crushed into a tree about 50 yards down the street. Airbags deployed causing bone breaks in left cavalcule, fractured ribs and T12. The driver is short and must sit almost against the steering wheel to drive. Without much effort to stretch her toes, she is unable to push the accelerator to the floor. she said she tried to push on the brake with no results. Eyewitnesses said they watch as she was leaving, they noted the car "jumping the curb" and said the car suddenly accelerated to a very high speed and crashed into a tree. There were no distinctive marks to show any stopping action.

Jun 05, 2022

Crash: 1

Injuries: 1

STEERING

1 complaint

After 20 years of driving experience that's probably the first car where I feel unsafe. Once in my life I had such experience which I have every day right now. It was hydroplaning on the very wet road. In another words it feels like driving under strong side wind or really wet/slippy road and car not under my full control. I already had five visits in two different Subaru dealerships. They twice did wheels allignment. But it didn't help. The last my visit they told they can't find and reproduce the issue. I guess I can be close my eyes for another issue but that's can be dangerous not only but another guys on the road.

Nov 08, 2021

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2022 Subaru Outback. The contact stated that while at a complete stop, the vehicle would independently accelerate without warning. The contact would be forced to place the vehicle into neutral to stop the acceleration. The contact stated that the failure was intermittent and recently became more frequent. The contact also stated that an abnormal grinding noise would emit from the vehicle when the vehicle would independently accelerate. The contact called the dealer and the vehicle was towed to the dealer. The dealer kept the vehicle for almost two weeks and was unable to duplicate the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 700. The VIN was not available.

Sep 23, 2021

LANE DEPARTURE

1 complaint

(ADAS) R WAVE RADAR SENSOR/BLIND SPOT WARNING SENSOR. NO WARNING FOR THE STATIONARY OBJECT (TREE) BEHIND MY VEHICLE CAUSING A COLLISION. A REPORT WILL BE MADE TO THE SUBARU DEALERSHIP ONCE THE VEHICLE IS REPAIRED BY THE COLLISION CENTER. INSURANCE ADJUSTERS HAVE REVIEWED. NO WARNING LIGHTS, OR ANY SIGNS OF ANY ISSUE UNTIL THE BLIND SPOT SENSOR FAILED TO PROPERLY WARN ME OF THE STATIONARY OBJECT.

Sep 16, 2021

Crash: 1

STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

The 2022 Subaru Outback has a "feature" called AUTO START STOP. This is intended as a fuel saving feature. In the car's Setup Menu, you have the choice to turn this feature off. However, this feature MUST be turned off EACH and EVERY TIME you start the car. The change is NOT held in memory. This fact was confirmed by a Subaru Customer Service Representative in a call on the morning of 9/7/2021. This Auto Start/Stop feature works just like a gasoline powered golf cart. Take your foot off the gas and the engine dies. Press the accelerator and the engine restarts. However, there is NOT oncoming traffic on a golf course. If the wheels are canted to the left or right, a notable amount of force is experienced in the steering wheel. Subaru should be FORCED IMMEDIATELY to make a software change to allow this feature to be disabled permanently. I also suspect that in extreme cold or as these vehicles age, this "feature" will become an extreme safety hazard.

Sep 07, 2021

2022 SUBARU Outback Problems & Complaints

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