2020 VOLKSWAGEN Arteon Problems

Complaint Reported

Complaints by Component

ELECTRICAL SYSTEM

1 complaint

On my driver's screen, an error message popped up that read "SOS, ERROR: Emergency call function. Service vehicle!" I took my car to the dealership. This was in November of 2023. They were able to remove the error message but the module itself was broken and the SOS feature was not working and would need to be replaced. This module also affects the ability to talk hands-free. This module has been on back-order for nearly a year. It is illegal in most states to use your phone w/ your hands, but more importantly, I was sold a car with the SOS feature and a hands-free (and more) phone/Carnet feature. This is affecting many VW models as well as Audi's and Skodas and is all over the internet. I've contacted VW USA and they are unable to provide ANY information on if and when the modules will be available and told me to "stay in touch" with my dealership. I am on my 6th VW and this is my first complaint. It's a BIG one! I can see a back order of 3-6 months, but NOT a year.

Oct 16, 2024

⭐

4.9/5.0

92 reviews

Frequently Asked Questions

How many problems does the 2020 VOLKSWAGEN Arteon have?

The 2020 VOLKSWAGEN Arteon currently has 1 owner-reported complaint according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 VOLKSWAGEN Arteon?

The most common problems reported for the 2020 VOLKSWAGEN Arteon are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 VOLKSWAGEN Arteon problem data come from?

All problem and complaint data for the 2020 VOLKSWAGEN Arteon comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.