2025 VOLKSWAGEN Atlas Cross Sport Problems

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Complaints Reported

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Complaints by Component

UNKNOWN OR OTHER

3 complaints

Twice now I have had the vehicle not want to shift appropriately in low gears. When this happens, the vehicle locks up and will not move. Both times, VW has had. Tow get the vehicle and take it in for repair. 1st time was software update. Now it’s there for the second time with no answer as what’s wrong. They have replaced parts but cannot figure out why it’s not shifting correctly. At VW in Texarkana now. 3 weeks and no answers…both times this happened I was on the highway. Dangerous to have the car just not go anymore and leave me stranded in the middle of nowhere at night!

Oct 20, 2025

There have been numerous occasions when the vehicle fails to respond when pressing the accelerator. This happens most if not every day, generally during the first mile or two of my trip, but has also happened several miles into a trip. The delay lasts approximately two to five seconds, during which time when accelerator pedal is pushed, the RPMs do not increase, no power is delivered to the wheels, and the vehicle does not move as expected. No warning lights or error codes appear during these episodes. This happens when merging into traffic, crossing intersection, where I cannot rely on the vehicle to respond when needed, placing myself, my passengers, and others on the road at risk of injury. This has been ongoing since purchase but getting progressively more frequent.

Aug 25, 2025

The middle console is a high gloss material. During mid afternoon the sun hits on the gloss panels and reflects into the eye of the driver blinding them. Because of the angle, it is even blinding wearing sun glasses because it reflects under the glasses. During this time of day it is extremely difficult to see because of the gloss panel and could cause an accident. The only way to prevent the glare is by covering the entire console with a towel or other material. They make this panel in a matte finish, however, for some reason some models have the high gloss. The high gloss is VERY unsafe.

Aug 21, 2025

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

Turned off car after arrival at destination got back into car 5 minutes after turned car on and dash light up with multiple error codes. Main one being engine/transmission issue. Message stated car could be driven but limited. Tried to put car in drive but couldn’t. Could only power on and off and put into neutral. Had to be towed to Volkswagen dealership on 1/30/26. No diagnosis yet and advisor stated they had to wait until Monday to open a case with Volkswagen. Car purchased July 2025 and only at 5242 miles. Since car was purchased the Bluetooth connection gets interrupted randomly and will disconnect. Bluetooth will not start working again until car has been shut off for an extended period of time. Mentioned to service advisor 1/30/26 and he stated it’s a known issue with no solution. Since winter 2025 brakes have started to make a rumbling noise.

Jan 31, 2026

POWER TRAIN

1 complaint

The contact owns a 2025 Volkswagen Atlas Cross Sport. While driving at approximately 50 MPH on a main road, the contact received a message indicating that the transmission was in emergency mode. Shortly thereafter, the vehicle entered LIMP Mode and began to vibrate. The contact pulled over because the vehicle failed to exceed 25 MPH. The check engine, air bag, and oil warning lights were illuminated, along with several other unknown alerts on the instrument panel. After restarting the vehicle, the check engine warning light remained illuminated. The vehicle was driven to the dealer but was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.

Jan 14, 2026

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

There’s a chemical smell entering the cabin of my vehicle from the engine ever since my car was serviced at the dealership. I’ve had headaches burning, watering eyes, nausea, dizziness, fatigue, eye twitching, and generally unwell. My daughter has had a cough and they refused to acknowledge any issue. They changed the filter and clean the vents and they’re saying nothing‘s wrong. There’s been multiple – alert since I bought the vehicle in April with them being the lane assist, throwing code all the time while I’m driving in any conditions the front assist as well and the brakes needing some plug that was missing from it and now a light sensor is not working as well and the dealership isn’t being any help. I escalated it to a corporate and they’re saying there’s nothing they can do. I’ve been without my car for a week as it’s been in the shop and I have had a rental and since then I haven’t experienced any symptoms and now they’re wanting to give me the car back because they can’t find anything wrong, but I fear for mine and my kids, health and safety to be in that vehicle

Nov 12, 2025

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

Car’s maneuver assistance light flashes as malfunctioning, then the car’s infotainment system turns off and on repeatedly until the screen is just black. After the first two things happen then the SOS feature and Exit Warning and Rear traffic alert systems malfunction as well.

Oct 15, 2025

FUEL/PROPULSION SYSTEM

1 complaint

My fuel gauge was stating I had approx 300 miles to empty. I was traveling on the interstate when the vehicle lost power and different warning lights came on dash. I was able to safely get on to shoulder of highway. Vehicle stopped on its own. I was unable to get it to go into gear or even start. I had it towed to Volkswagen dealership. I was told my floating fuel sensor got lodged near fuel line which gave false fuel gauge readings. So basically it ran of gas but I never had any signs I was getting low on fuel since gauge still showed 300 miles. The battery also died from the attempts to start vehicle. They were able to reposition the sensor in fuel tank and battery was jumped off. The sensors on dash went away and car is operating normally.

Sep 19, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

Battery was dead 6 days after purchase and had to be towed to dealership. Dealership put a new battery in the vehicle on a Friday, 2 days later the battery was dead again. The dealership kept the vehicle for almost another 3 weeks and replaced 2 modules and the infotainment screen; this seems to have repaired the vehicle. If the car was left unlocked for 30 minutes and the radio would turn on and then turn on all of the electronics and drain the battery to dead. Once the vehicle was jumped with a jump box every warning light was on, and the vehicle was inoperable.

May 02, 2025

4.8/5.0

107 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2025 VOLKSWAGEN Atlas Cross Sport, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2025 VOLKSWAGEN Atlas Cross Sport for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2025 VOLKSWAGEN Atlas Cross Sport 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2025 VOLKSWAGEN Atlas Cross Sport VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2025 VOLKSWAGEN Atlas Cross Sport Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2025 VOLKSWAGEN Atlas Cross Sport dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your VOLKSWAGEN dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2025 VOLKSWAGEN Atlas Cross Sport have?

The 2025 VOLKSWAGEN Atlas Cross Sport currently has 9 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 VOLKSWAGEN Atlas Cross Sport?

The most common problems reported for the 2025 VOLKSWAGEN Atlas Cross Sport are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 VOLKSWAGEN Atlas Cross Sport problem data come from?

All problem and complaint data for the 2025 VOLKSWAGEN Atlas Cross Sport comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2025 VOLKSWAGEN Atlas Cross Sport?

You can report safety problems with your 2025 VOLKSWAGEN Atlas Cross Sport directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2025 VOLKSWAGEN Atlas Cross Sport VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2025 VOLKSWAGEN Atlas Cross Sport reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2025 VOLKSWAGEN Atlas Cross Sport. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.