2009 VOLKSWAGEN CC Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
136
Complaints Reported
Complaints by Component
AIR BAGS
50 complaints
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FROM VOLKSWAGEN DATED MAY OF 2016 REGARDING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
May 22, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE SERVICE AIR BAGS APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN AIR BAGS RECALL ON NOVEMBER 15, 2017 BY PETE MOORE IMPORTS VOLKSWAGEN IN PENSACOLA, FLORIDA. THE MANUFACTURER WAS NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 91,227.
Feb 05, 2018
TAKATA RECALL I TOOK MY CAR IN TO GET MY AIRBAGS REPLACED WITH A NEWER VERSION TO RUSTY WALLCE VOLKSWAGEN NOV.10NTH TODAY MY DRIVER AIRBAG INFLATED AS SOON AS I PARKED IT. THE KEY WAS IN THE IGNITION AND I WAS FAR AWAY FROM ANY OTHER CAR.IM GLAD IM OK BUT THIS COULD HAVE BEEN MUCH WORSE. I AM VERY UPSET THAT THIS HAPPENED. I DRIVE A 2009 VOLKSWAGEN CC. WHAT IS THE PURPOSE OF FIXING A FAULTY RECALL WITH ANOTHER DAMAGED PART.
Dec 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GREEN TOYOTA IN SPRINGFIELD, IL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jul 31, 2017
TAKATA RECALL I HAVE BEEN ISSUED SEVERAL NOTICES OF AIRBAG RECALL FOR MY VOLKSWAGEN. MYSELF AND MY HUSBAND HAVE MADE PHONE CALLS TO THE LOCAL DEALERSHIP AND HAVE BEEN TOLD UNABLE TO REPAIR. RECEIVED ANOTHER NOTICE LAST WEEK AND CONTACTED DELEARSHIO AGAIN. THIS PHONE CALL HAS NOT BEEN RETURNED BUT WAS TOLD BY PERSON ON THE PHONE THAT THE REPAIR WOULD PROBABLY NOT OCCUR DUE TO NO PARTS.
Jul 26, 2017
+ 45 more complaints for this component
FUEL/PROPULSION SYSTEM
14 complaints
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE FUEL PUMP LEAKED AND SPLASHED FUEL AT ALL TIMES. THE CONTACT STATED THAT THE REAR PASSENGER SEAT WAS SOAKED WITH FUEL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DREYER & REINBOLD VOLKSWAGEN (800-315-2288, LOCATED AT 1301 SOUTH US 31, STE 3, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRACKED IN MULTIPLE PLACES AND NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND COULD CATCH FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE VIN WAS UNKNOWN.
Aug 28, 2019
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (DEAN MCCRARY VOLKSWAGEN, 1525 EAST INTERSTATE 65 SERVICE RD S, SUITE A, MOBILE, AL 36606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 04, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON APRIL 26, 2016. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD EXPERIENCE THE FAILURE BEFORE PARTS BECAME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 27, 2018
GAS PUMP DEFECT. THERE IS A RECALL ON THE GASPUMP WITH MANUFACTURER RECALL NUMBER20AE AND NHTSA RECALL NUMBER17V509. TWO WEEKS AGO, AS I WAS DRIVING ON THE MAIN STREET IN OUR CITY, THE CAR JUST STOPPED AND I WAS BLESSED THAT NO CARS WERE FOLLOWING ME. I CANNOT IMAGINE WHAT THE SITUATION WOULD HAVE BEEN. I MAY HAVE BEEN ALIVE WRIITNG THESE LINES. I HAD THE PART CHANGED AND I WAS TOLD TO CONTACT VW USA, WHAT I WAS TOLD WAS I WILL NOT BE REIMBURSED UNTIL THIS RECALL WAS ANNOUNCED OFFICIAL BY NHTSA. THIS IS UNACCEPTABLE. DOES VW OF NHTSA WANT PEOPLE TO LOSE THEIR LIVES SO THAT THIS WOULD BE AN OFFICLA RECALL? I HOPE NHTSA TAKES THIS SERIOUSLY AND IN VW USA'S TERMS, MAKE THIS RECALL OFFICIAL. HOW LONG ARE THEY GOING TO MAKE BEFORE THEY MANUFACTURE UPGARDED PARTS. SUCH AN ATTITUDE IS UNACCEPTABLE. WHICH IS MORE IMPORTANT? HUMAN LIFE OR MONEY?
Mar 05, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MICHAEL VOLKSWAGEN IN FRESNO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED, AS OUTLINED BY THE RECALL NOTIFICATION, ON MORE THAN ONE OCCASION. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Feb 26, 2018
+ 9 more complaints for this component
ENGINE
9 complaints
TIMING CHAIN BROKE AT 115000 MILES. THIS IS BEFORE THE RECOMMENDED CHANGE OF 120,000. VOLKSWAGEN KNOWS OF THE ISSUE, AND DOES NOT OFFER ANY HELP
Sep 25, 2018
2009 VW CC, TIMING CHAIN TENSIONER CAUSES TIMING CHAIN TO SLIP... VW REPEATEDLY TOLD ME THE TIMING CHAIN LASTS THE LIFE OF THE CAR AND THERE IS NO MAINTENANCE GUIDELINES FOR THE TIMING CHAIN. THEY FAIL TO ADVISE/DISCLOSE/OR SUGGEST THE TENSIONS SHOULD BE CHECKED AT ANY POINT. I HAVE OWNED THE VEHICLE SINCE 2011 AND HAVE ASKED REPEATEDLY DURING SERVICING FOR TIMING TO BE CHECKED OR IF IT NEEDS TO BE CHECKED AND DEALER NEVER SUGGESTED THAT THE TENSIONERS SHOULD BE CHECKED AS SUPPOSEDLY THE TIMING CHAIN SHOULD LAST LIFE OF THE CAR. I TOOK MY CAR IN TODAY BECAUSE THE CHECK ENGINE LIGHT HAS BEEN ON EVERY SINCE THEY CHANGED THE SPARK PLUGS IN MY CAR AND WAS TOLD IT WILL BE $5300 TO FIX BUT SUGGESTED I JUST GET A NEW MOTOR. WHY BUY A USED MOTOR IF THIS ISSUE CAN HAPPEN AGAIN. VW IS AWARE OF THE TENSIONER FAILURE AND FAILS TO EVEN DISCLOSE TO CONSUMERS THAT THE TENSIONERS SHOULD BE CHECKED IN ANY ROUTINE MAINTENANCE OR PREVENTATIVE MAINTENANCE SCHEDULE. IT IS IMPLICITY STATED THAT THE TIMING CHAIN LASTS THE LIFE OF THE CAR BUT KNOWINGLY AND WILLFULLY FAIL TO DISCLOSE THAT THE OPERABLE PARTS THE CONTROL THE TIMING CHAIN CAN AND DUE FAIL RESULTING IN EXTENSIVE DAMAGE TO THE VEHICLE. MY WAS TAKEN IN FOR ROUTINE MAINTENANCE AND CHECK ENGINE LIGHT WAS ON. IF MY VEHICLE HAD BEEN IN MOTION AND THE TENSIONER FAILS, THE MOTOR WILL IMMEDIATELY FAIL AND COUPD RESULT IN SERIOUS ACCIDENT.
Apr 30, 2018
MY INTAKE MANIFOLD FOR MY 2009 VW CC FAILED UNDER THE EXTENDED WARRANTY AND VW AMERICA REFUSES TO HONOR THIS WARRANTY.
Feb 25, 2018
TIMING CHAIN TENSIONER GAVE OUT ON HIGHWAY. MAJOR DAMAGE TO ENGINE. SAFETY ISSUE ON HIGHWAY.
Feb 22, 2018
TIMING CHAIN TENSIONER GAVE OUT DURING START UP IN THE GARAGE CAUSING DAMAGE TO VALVES AND EXTENSIVE COSTLY REPAIRS TO THE CYLINDER HEAD. LUCKILY IT DID NOT HAPPENED ON THE HIGHWAY, COULD HAVE COMPLETE LOSS OF STEERING.
Feb 01, 2018
+ 4 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
RECEIVED A RECALL, I TAKE THE CAR TO LEESBURG VOLKSWAGEN, FOR FUEL PUMP MODULE REPLACEMENT 10/26/2018, YESTERDAY 11/2/2018 DRIVING IN HIGHWAY WITH MY WIFE CAR SUDDENLY SHUTOFF IN THE MIDDLE OF HIGHWAY, I HAD TO TOW MY CAR HOME, FROM THEN CAR NOT START ANY MORE, RECALL DESTROY MY CAR, CAR THAT WAS RUNNING PERFECTLY, "NOW WHO WILL PAY FOR ALL THIS? "ME"?
Nov 03, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NEFTIN VOLKSWAGEN (3550 AUTO MALL DR, WESTLAKE VILLAGE, CA 91362, (805) 497-9404) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 181095815. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 90,000.
Jul 27, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT WAITED FOR A FEW MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. AFTER DRIVING A MILE DOWN THE ROAD, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 N FREEWAY, HOUSTON, TX 77090, (281) 872-7200) WHERE IT WAS DIAGNOSED THAT THE RADIATOR HAD A LEAK AND THERE WAS ALSO AN OIL LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
May 07, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (VOLKSWAGEN PASADENA, 130 N SIERRA MADRE BLVD, PASADENA, CA 91107), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE), BUT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 17, 2018
I JUST BOUGHT THIS 2009 CC FROM BUENA PARK NISSAN DEALERSHIP IN CALIFORNIA, IN FEBRUARY 2015 AND PUT IN JUST 6000 MILES. I WAS DRIVING TO WORK ON BEVERLY BL ON JULY 27TH WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHILE IN MOTION.FORTUNATELY I WAS IN THE OUTSIDE LANE AND WAS ABLE TO PULL TO THE SIDE. AFTER CHECKING TO SEE IF THERE WAS A LOOSE CONNECTION TO THE BATTERY OR WHATEVER....I STARTED IT AND WAS ABLE TO DRIVE 3 BLOCKS TO WORK BEFORE IT STALLED AGAIN. I HAD IT TOWED TO MY MECHANIC AND WAS DIAGNOSED WITH P2293 LOW FUEL PRESSURE. HE SAID IT WAS DRIVE ABLE BUT THAT ONE DAY IT MAY NOT START. AFTER THAT INCIDENT THE CAR HAS STALLED 8 OTHER TIMES TWICE ON THE FREEWAY AND THE LAST ONE WAS AT AN INTERSECTION WITH MY WIFE AND MY 87 YEAR OLD MOTHER IN LAW. I HAD HIGH PRESSURE FUEL PUMP REPLACED AND AS THE MECHANIC CAME TO PICK ME UP TO GET MY CAR IT STALLED IN THE MIDDLE OF AN INTERSECTION WHILE HE WAS DRIVING. IT STALLED AGAIN BEFORE WE GOT TO HIS SHOP. I DECIDED TO CHECK INTO THIS ISSUE AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE CCS. I HAVE NOT DRIVEN THE CAR IN A MONTH AND IS PARKED IN NEW CENTURY DEALERSHIP IN GLENDALE,CA .AFTER CONTACTING VOLKSWAGEN CORPORATE,THEY ASKED ME TO TAKE IT TO THE NEAREST DEALERSHIP WHICH I DID. FOUR DAYS LATER I GOT AN EMAIL STATING THEY CANNOT OFFER ANY FINANCIAL ASSISTANCE AND MORE SO I AM RESPONSIBLE FOR THE $130 DIAGNOSIS FEE. IT IS ONLY A MATTER OF TIME BEFORE THERE SERIOUS FATALITIES FROM THIS VERY DANGEROUS SITUATION.
Sep 13, 2015
+ 1 more complaint for this component
STEERING
6 complaints
WHILE TRYING TO START THE ENGINE (PARKED) ON COLD WEATHER (APROX. 20F), "STEERING COLUMN LOCK" ASSERTS AND ENGINE SHUTS DOWN. IT HAPPENS ALMOST EVERY TIME, IF OUTSIDE TEMPERATURE IS BELOW ABOUT 35F. I HAVE TO TRY SEVERAL TIMES WITH SLIGHT PRESSURE ON STEERING WHEEL, BEFORE STEERING GETS UNLOCKED.
Dec 12, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. IMMEDIATELY AFTER REFUELING AND STARTING THE VEHICLE, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FAILURE CORRECTED ITSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 08V577000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 22,100. UPDATED 11/18/15*LJ UPDATED 1/12/2015 *JS UPDATED 01/28/16.*JB
Sep 14, 2015
TL*THE CONTACT OWNS 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WILL BEEP AND THE RED STEERING SYSTEM MALFUNCTION INDICATOR LIGHT ILLUMINATED. WHEN THE FAILURE OCCURRED THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE STEERING GEAR BOX WHICH WAS RELATED TO NHTSA RECALL 08V577000, STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER ALSO STATED THAT THE VEHICLE DID NOT DISPLAY AN ERROR CODE. THE FAILURE MILEAGE WAS 9000. THE CURRENT MILEAGE WAS 13000.
Nov 16, 2010
STEERING WHEEL LOCKED ONE TIME. TURNED OFF ENGINE AND, WHEN RESTARTED CAR, STEERING WORKED FINE. TOOK CAR TO DEALERSHIP AND THEY REPLACED THE RACK AND PINION. *TR
Mar 03, 2010
STEERING PROBLEM WITH 2009 VOLKSWAGEN CC VR 6 4MOTION. *NJ THE CONSUMER STATED THE VEHICLE HAD A TENDENCY TO DRIFT TO THE LEFT OR RIGHT, KIND OF A FLOATING MOTION WITHOUT ANY MOVEMENT OF THE STEERING WHEEL. AS A RESULT, IT REQUIRED CONSTANT ATTENTION AT HIGHER SPEEDS AND WAS MOST DISTURBING DURING TRAFFIC OR NARROW LANE DRIVING. THE DEALER EXAMINED THE STEERING MECHANISM, SUSPENSION, WHEELS AND TIRES AND ALL WERE FOUND TO BE WITHIN SPECIFICATIONS. THE CONSUMER MENTIONED RECALL 08V577000 THAT SEEMED TO BE RELATED TO THE PROBLEM HE WAS EXPERIENCING. *JB
Feb 16, 2010
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
5 complaints
2009 VOLKSWAGEN CC SPORT TURBO. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPLACEMENT OF DEFECTIVE FUEL PUMP CONTROL MODULE. *LD *TR
Feb 22, 2019
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 45 AND 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST FORWARD MOTION ABILITY. WHILE RESEARCHING THE FAILURE, THE CONTACT BECAME AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEFF D'AMBROSIO AUTO GROUP (1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335, (610) 269-9500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 19, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A FAILURE CODE FOR THE FUEL PUMP WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD REACH OUT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 126,017.
Jun 04, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS ABLE TO RESTART AND STALLED AGAIN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VOLKSWAGEN NORTH SCOTTSDALE, 7001 E CHAUNCEY LN, PHOENIX, AZ 85054, (480) 538-4700) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT DECIDED TO TAKE THE VEHICLE TO A SECOND DEALER (LESUEUR CAR COMPANY, 1109 E CURRY RD, TEMPE, AZ 85281, (855) 450-3922) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
May 15, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHEN STARTING THE VEHICLE, THE CHECK ENGINE AND GAS CAP WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE BUT TO NO AVAIL. THE FAILURE RECURRED THREE ADDITIONAL TIMES AND WAS TAKEN BACK TO THE DEALER. THE DEALER ADVISED THAT THE FUEL TANK IMPLODED WHILE IN THE DEALERS POSSESSION. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 23,000.
May 06, 2010
UNKNOWN OR OTHER
4 complaints
EXPLODING SUNROOF. DRIVING ON THE FREEWAY, I HEAD A SOUND THAT SOUNDED LIKE A GUNSHOT. I LOOKED AROUND AND NOTICED MY SUNSCREEN FOR THE SUNROOF HAD JUMPED OPEN AND SAW A HOLE IN MY SUNROOF AND THE WHOLE THING WAS SHATTERED. I SLOWLY EXITED THE FREEWAY AND DROVE HOME HOLDING THE SUNSCREEN IN PLACE SO AS NOT TO HAVE GLASS FALL ON ME, I CALLED MY INSURANCE COMPANY AND BROUGHT IT TO THE GLASS REPAIR SHOP THEY DESIGNATED FOR REPAIR.
Oct 24, 2017
OIL LEAKING FROM THE REAR MAIN SEAL
Jul 13, 2016
REAR MAIN SEAL FAILURE. OIL LEAK ON HOT ENGINE.
Feb 26, 2015
VEHICLE LOST POWER WHILE DRIVING. DEALER "FOUND CODE P0221-000-ANGLE 2 FOR THROTTLE VALVE G188 IMPLAUSABLE SIGNAL SPORADIC. FOUND TSB 01-09-04." REPLACED THROTTLE BODY AND PERFORMED A 6 WIRE REPIN WITH NEW CONNECTOR TO THROTTLE BODY.
Mar 23, 2010
ELECTRICAL SYSTEM,ENGINE
3 complaints
VEHICLE LOSS OF POWER WHILE IN MOTION, ENGINE STALL AND DRAINED BATTERY.
Apr 03, 2019
YESTERDAY I TOOK MY VEHICLE TO THE VW DEALERSHIP TO BE SERVICED BECAUSE THE EPC AND ENGINE LIGHTS WERE ON. I HAD TO HAVE 3 IGNITION COILS AND 4 SPARK PLUGS REPLACED ON MY VEHICLE AT THE VW DEALERSHIP AND THE COMPUTER SOFTWARE UPDATED. TODAY THE ENGINE LIGHT CAME BACK ON. THE EPC LIGHT CAME ON BUT WENT OFF AFTER I TURNED THE CAR OFF AND RESTARTED IT. THE CAR HAD TROUBLE STARTING AND LOST POWER AS I WAS DRIVING ON A CITY STREET. THE CAR SHUDDERED A BIT AS I WAS DRIVING ON A CITY STREET.
Nov 19, 2015
THE EPC AND ENGINE LIGHTS KEEP COMING ON EVEN AFTER I HAVE THE VEHICLE SERVICED. IN ONE INSTANCE, AS I WAS DRIVING ON THE HIGHWAY TO THE VW DEALERSHIP, THE CAR BEGAN TO SLOW DOWN AND WOULD NOT ACCELERATE. TRAFFIC WAS SPARSE, SO I WAS ABLE TO SAFELY GET TO THE SHOULDER OF THE HIGHWAY. AT THE VW DEALERSHIP, I HAD 3 OF THE COILS AND 4 SPARK PLUGS REPLACED. ON THE SAME DAY THAT I HAD THEM REPLACED THE EPC AND THE ENGINE LIGHTS CAME BACK ON, THERE WAS A MESSAGE ON THE INFORMATION CONSOLE STATING THAT THE ENGINE SHOULD BE SERVICED, AND THE CAR POWERED OFF. THE CAR WAS STATIONARY IN MY DRIVEWAY AT THE TIME.
Nov 19, 2015
SEAT BELTS
3 complaints
PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON INTERMITTENTLY AND ALARM SOUNDS, INDICATING THAT THE AIR BAG SYSTEM IS NOT WORKING ON PASSENGER SIDE. *TR
Sep 11, 2014
THE WARNING LIGHT/BELL WILL SPORADICALLY INDICATE THE DRIVER'S SEATBELT IS UNFASTENED WHILE ITS IS STILL FASTENED. THIS HAPPENS WHILE DRIVING THE VEHICLE AT VARYING SPEEDS. DEALERSHIP COULD NOT DUPLICATE THE ISSUE NOR COULD THEY ISOLATE THE PROBLEM CAUSING IT. *TR
Jan 06, 2014
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING HARNESS FOR THE PASSENGER'S SIDE FRONT BUCKLE ASSEMBLY WAS DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V097000 (SEAT BELTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Aug 15, 2013
ELECTRICAL SYSTEM
2 complaints
I WAS IN MOTION AT SPEED OVER 60 ON THE HIGHWAY AND LOST CONTROL OF MY VEHICLE. THE ONLY REASON I DIDN'T CRASH WAS BECAUSE THERE WAS NO TRAFFIC. IT SUDDENLY SLOWS DOWN AND STOPS. NO CONTROL IN GAS PEDAL. I TOOK MY CAR TO THE CERRITOS DEARLERSHIP AND WAS TOLD MY CAR WAS OUT OF WARRANTY. I TOOK IT TO ANOTHER DEALER TO FIX AND IT WAS OVER $2000. IT WAS FUEL PUMP CONTROL MODULE. MY DAUGHTER HAD THE SAME CAR AND ISSUE BUT SHE TRADED HER CAR FOR ANOTHER BRAND.
Jun 12, 2018
BRAKE LIGHT WIRES IN THE TRUCK ARE FRAYING BECAUSE THE WIRE COATING IS TOO STIFF AND FRAYS WHEN THE TRUCK IS OPENED MULTIPLE TIMES. THIS IS A FIRE AND SAFETY ISSUE. THIS IS ON MY 2009 VOLKSWAGEN PASSAT CC. I DO NOT SEE A RECALL ON THIS.
Sep 29, 2017
POWER TRAIN,ENGINE
2 complaints
WENT TO HAVE CAR SERVICE WITH OIL CHANGE AND UPON LEAVING CAR WAS RIDING ROUGH AND FOUND OUT THAT A REAR MAIN SEAL HAD BROKE ON THE ENGINE. HAD OVER 12 CODES THAT SHOWED UP. AFTER THEY FIXED THAT PROBLEM GOT FIX, THE CAR WAS TOWED TO A VW DEALERSHIP WHERE THEY DIAGNOSE THE CAR WITH SLIPPING OF THE TIME CHAIN. THIS A HORRIBLE AND I LOOKED ONLINE WITH OVER A 100 COMPLAINTS ABOUT THIS ISSUE WITH THE VW CC AND SURPRISE THAT THEIR ISN'T A RECALL ON THE CAR. ITS A MAJOR ISSUE THAT NEEDS TO BE LOOKED AT IMMEDIATELY.
Dec 06, 2015
AS WE WERE PULLING INTO OUR DRIVEWAY, THE CAR STARTED ACCELERATING. THE BRAKE PEDAL WAS PRESSED, BUT THE CAR REVVED FORWARD AND CRASHED INTO THE GARAGE DOOR. *TR
May 14, 2013
POWER TRAIN
2 complaints
WHEN I FIRST BOUGHT MY VW CC IT WAS VERY SMOOTH AND WORKED RELATIVELY WELL. AFTER A WHILE IT REALLY GOT ROUGH, WHEN I START MOVING FROM A COMPLETE STOP, THE CAR JERKS BACK AND FORTH ONE OR TWO TIMES ROUGHLY. THIS HAPPENS ON AN UPHILL OR DOWNHILL. ALSO THE CAR SLAMS INTO FIRST GEAR REALLY HARD WHEN SLOWING DOWN TO A COMPLETE STOP, MAKING PASSENGERS BODIES SHIFT FORWARD FROM MOMENTUM. IT FELLS LIKE I SLAMMED ON TO THE BRAKES. ALSO SOMETIMES FROM A STOP WHEN I PUT MY FOOT ON THE GAS, THE CAR HESITATES BEFORE SLAMMING INTO FIRST GEAR AFTER TWO OR THREE SECONDS OF NOT RESPONDING TO MY THROTTLE INPUT. THIS HAS ME SCARED ON A COUPLE OF TIMES OF INSTANCES BECAUSE I ALMOST GOT INTO A REAR END COLLISION FROM SOMEONE WHO IS NOT PAYING ATTENTION OR SIMPLY BECAUSE NO ONE EXPECTS A CAR TO STOP ALL OF A SUDDEN AFTER STARTING TO ROLL AFTER A COMPLETE STOP, AND ALMOST SLAMMING INTO THE BACK OF MY CAR. LUCKILY I KNEW THAT MY CAR HAD THIS CHARACTERISTIC SO I REACTED QUICKLY ENOUGH TO ACCELERATE ON TIME TO GET OUT OF THEIR WAY. FROM WHAT I UNDERSTAND THIS IS A PROBLEM WITH THE MECHATRONICS UNIT AND MANY PEOPLE HAVE HAD SUCCESS FIXING THE PROBLEM BY GETTING A REPLACEMENT MECHATRONICS UNIT INSTALLED. ALMOST EVERYONE I HAVE MET WITH THE SAME CAR HAS EXPERIENCED THE SAME PROBLEM I DO. SOMETHING NEEDS TO BE DONE TO CORRECT THIS UNSAFE AND VERY ANNOYING ISSUE OR PEOPLE ARE GOING TO END IN THE HOSPITAL DUE TO A REAR END COLLISION OR EVEN WORSE. IT CAN CAUSE REALLY SERIOUS DAMAGE. *TR
Nov 15, 2013
I HAVE A 2009 VW CC THAT NORMALLY IDLES AT 600 RPM BUT DUE TO EITHER ENGINEERING OR A MALFUNCTION IT INCREASES IT'S IDLE TO 950 RPM FOR EITHER AN ELECTRICAL OR COOLING ISSUE DEPENDING ON THE VW TECHNICIAN YOU TALK TO. THIS CREATES A SITUATION WHERE THE VEHICLE WANTS TO LUNGE OR SURGE FORWARD REQUIRING EXCESSIVE PRESSURE ON THE BRAKE TO HOLD STILL. THIS IS A 58% INCREASE IN RPM WITH A VERY LOW STALL TORQUE CONVERTER. THE CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC AS IT IS SURGING FORWARD AND STRESS ON THE DRIVE TRAIN AT THAT RPM. I HAVE TAKEN TO VW DEALERSHIP, THE TECH AGREES THAT IT IS NOT NORMAL BUT VOLKSWAGEN OF AMERICA STATES IT IS OPERATING AS ENGINEERED. IF SO, THIS IS AN UNSAFE CONDITION TO REQUIRE A 58% INCREASE IN RPM FOR BETTER COOLING AT TEMPERATURES OF OVER 93 DEGREES. IN ANY CASE, MINE DOES THIS IN THE WINTER AS WELL AS COOLER SUMMER DAYS AND NOT JUST HOT DAYS. IN FACT, SOME HOT DAYS IT DOES NOT DO IT AT ALL. SO EITHER IT IS DESIGNED TO INCREASE RPM ABOVE 93 DEGREES OR IT ISN'T. REGARDLESS MINE DOESN'T OPERATE CORRECTLY IN EITHER CASE. *TR
Jul 29, 2011
SUSPENSION,ENGINE
1 complaint
VW IS AWARE THAT THERE ARE ISSUES WITH MANY OF THEIR CARS FOR VW/AUDI/PORSCHE WHERE THE TIMING CHAIN GIVES PREMATURELY AND NO RECALL HAS BEEN DONE ON THESE VEHICLES. THERE IS A CIVIL LAWSUIT THAT HAS BEEN SETTLED BUT THE PAYOUTS HAVE NOT BEEN DISSEMINATED SINCE IT WAS SETTLED IN 2018. THIS IS A MAJOR CONCERN DUE TO THERE BEING A VAST NUMBER OF MAKES AND MODELS WITH THIS MANUFACTURER YET THEY HAVE YET TO TAKE FULL RESPONSIBILITY FOR THE DEFECTS IN THEIR CALLS. I HAVE A 2009 VW CC THAT I HAVE YET TO RECEIVE ANY REIMBURSEMENT ON COSTS TO REPAIR THIS ISSUE. WHEN I WROTE INTO VW TO ADVISE THEM OF MY PROBLEM AND TO ONLY ASK THAT I BE REIMBURSED FOR THE COSTS OF REPAIR, THEY RESPONDED WITH "SORRY, YOUR WARRANTY HAS EXPIRED." MY CAR WAS IN MOTION MANY TIMES WHILE I WAS ON LONG DISTANCE TRAVEL OR IN THE CITY AND IT STALLED ON ME TWO TIMES WHILE IN MOTION. BOTH TIMES I HAD TO HAVE MY CAR TOWED IN BEFORE I FOUND OUT THE EXACT ISSUE WITH IT. THE LAST TIME I WAS GOING OVER A BRIDGE AND MY CAR WOULD NOT ACCELERATE WHILE IN TRAFFIC GOING AT LEAST 50 MPH.
Jun 27, 2019
STRUCTURE
1 complaint
INTERIOR HEAD LINER CLOTH HAS COME COMPLETELY LOOSE AND OBSCURING LINE OF SIGHT THRU REAR WINDOW. THE CAR IS GARAGE KEPT IT IS 10 YEARS OLD WITH LESS THAN 73K MILES ORIGINAL PURCHASER OWNER. WIFE PULLED IT FROM GARAGE AND AS SHE WAS BACKING THE HEADLINER CLOTH LET GO FROM ROOF MOLDING. I BELIEVE WE ARE NOT THE ONLY ONES EXPERIENCING THIS THE DEALERSHIP SAID THE PARTS HAVE TO BE BACKORDERED DUE TO DEMAND AND HAD STATED THERE WAS ANOTHER CUSTOMER BESIDE OURSELVES WITH THE SAME ISSUE. THIS IS VERY EXPENSIVE TO REPLACE TOTAL COST IS LOOKING TO BE 2K. THE ENTIRE ASSEMBLY IS SO LARGE THAT THE REAR WINDOW HAS TO BE REMOVED TO INSTALL. I BELIEVE SUBSTANDARD ADHESIVES AND OTHER MATERIALS WERE USED IN THE MANUFACTURER OF THIS ITEMS.
Mar 11, 2019
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. ON SEVERAL OCCASIONS, AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY BECAME DRAINED AND THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC WAS CONSULTED, BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mar 08, 2019
AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
TAKATA RECALL - I HAVE RECEIVED URGENT RECALLS SINCE APRIL 2016...I HAVE BEEN DRIVING WITH A KNOWN DANGEROUS/DEADLY ISSUE FOR 34 MONTHS...I HAVE ATTEMPTED TO HAVE THE SERVICE COMPLETED, HAVE BEEN ON A WAITING LIST AT SEVERAL DEALERSHIPS, WAS PUT ON ANOTHER ONE TODAY AFTER MAKING ANOTHER CALL. HOW DOES TAKATA GET AWAY WITH THIS??? I WAS TOLD TO WAIT ON FUEL PUMP RECALL UNTIL AIRBAG WORK.
Feb 12, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THE EPC LIGHT CAME ON WHILE DRIVING. THE CAR SUDDENLY LOST POWER, I KEPT HAVING TO TAKE MY FOOT OFF THE GAS, AND THEN REAPPLY, IT EVENTUALLY GOT UP TO A DECENT SPEED ON THE INTERSTATE, THEN SUDDENLY LOST ALL POWER REGARDLESS OF WHAT I DID. WAS ALMOST HIT BY AN 18 WHEELER. THIS IS THE MOST DANGEROUS AND RIDICULOUS THING TO BUILD A CAR THAT TELLS IT TO SHUT OFF WHEN IT FIRST SENSES A PROBLEM. YOU GUYS ALMOST COST ME MY LIFE!!! THIS IS THE FIRST VW I'VE EVER OWNED AND WAS TOLD I WOULD LOVE IT. WELL, I'VE HAD IT FOR 2 DAY'S AND I CAN TELL YOU IT WON'T STAY AROUND LONG IF THIS CONTINUES TO BE A PROBLEM. ONCE I MANAGED TO GET PULLED OVER I SHUT THE CAR OFF WAITED A MIN OR SO AND RESTARTED IT. THE LIGHT WENT OFF AND THE CAR DROVE LIKE NOTHING EVER HAPPENED. I HAVE TWO SMALL BOYS AND THIS IS A BIG CONCERN FOR ME. I'VE READ POST AFTER POST ABOUT THIS BEING AN ISSUE, THERE HAS TO BE SOMETHING VW CAN FIGURE OUT AS TO WHAT IS THE MAIN CAUSE, AND SURELY THERE SHOULD BE A BYPASS TO KEEP THE CAR FROM JUST SHUTTING OFF WHILE DRIVING.
Jan 31, 2019
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
I CAN ONLY SAY THAT THE CAR HAS MANY PROBLEMS THAT I CAN LOSE MY LIFE AND I DO NOT HAVE ANSWERS FROM THE MANUFACTURER, I ONLY HAVE TO DEMAND THEM
Jul 04, 2018
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE VEHICLE LOST POWER. IN ADDITION, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE MECHANIC DID NOT REPAIR THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Jun 11, 2018
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY VEHICLE HAS FAILED ON THE HIGHWAY ON TWO OCCASIONS RESULTING IN A LIFE-THREATENING SITUATION. I AM IN POVERTY AND UNABLE TO PURCHASE A NEW VEHICLE TO DRIVE MY DAUGHTER AROUND.
Feb 20, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I RECEIVED INFORMATION DATED OCTOBER 2017 FROM VOLKSWAGEN OF AMERICA, INC. 3800 HAMLIN ROAD AUBURN HILLS, MI 48326 WITH A RECALL NOTICE FOR MY VEHICLE NHTSA: 17V509 STATING 'UNDER SPECIFIC OPERATING CONDITIONS, AN INTERRUPTION IN THE ELECTRICAL POWER SUPPLY TO THE FUEL PUMP CONTROL MODULE CAN RESULT IN FUEL PUMP FAILURE AND LEAD TO A LOSS OF VEHICLE MOTIVE POWER WHILE DRIVING (VEHICLE STALL). THIS CONDITION CAN ALSO CAUSE THE FUEL PUMP TO RUN CONTINUOUSLY, RESULTING IN A DRAINED VEHICLE BATTERY AND/OR A NO-START CONDITION.' THIS MEANS AN ENGINE CAN STALL WHILE DRIVING AND CAN INCREASE THE RISK OF A VEHICLE CRASH. THIS IS VERY ALARMING TO ME, AND I AM CONCERNED ABOUT MY SAFETY ALONG WITH MY INFANT SON WHO IS A PASSENGER IN MY CAR DAILY. I HAVE CALLED 2 LOCAL VW DEALERSHIPS (DORSCHEL & IDE VOLKSWAGEN) IN ROCHESTER, NY AND HAVE BEEN NOTIFIED MULTIPLE TIMES THAT THERE IS 'NO FIX' AT THE MOMENT. I OWE OVER $10,000 ON THIS VEHICLE CURRENTLY AND HAVE LIMITED INCOME SO I HAVE NO CHOICE BUT TO KEEP THIS VEHICLE AND DRIVE IT. I HAVE HAD MULTIPLE ISSUES WITH THIS CAR AND SEVERAL RECALLS. I HAVE PUT OVER $2,200 IN REPAIRS ON THIS CAR IN THE LAST 4 MONTHS FOR DEFECTIVE SENSORS AND WIRING. THIS NEW RECALL CAN DIRECTLY CAUSE A DEADLY ACCIDENT AND I AM AT A LOST FOR WORDS!
Jan 05, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND THEN STALLED. ALSO, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Jan 02, 2018
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE HAGGERTY VOLKSWAGEN (8920 S CICERO AVE, OAK LAWN, IL 60453 (708) 425-8989) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP, FUEL PUMP MODULE, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.
Nov 28, 2017
AIR BAGS,SEATS,UNKNOWN OR OTHER
1 complaint
PASSENGER OCCUPANT DETECTION SYSTEM IS NOT WORKING CORRECTLY. POSSIBLY AFFECTING PASSENGER AIRBAG DEPLOYMENT.
Nov 14, 2017
STEERING,ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER UNKNOWN ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO VACAVILLE VOLKSWAGEN (21 ORANGE DR, VACAVILLE, CA 95687) WHERE IT WAS DIAGNOSED THAT UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED ANOTHER FAILURE WHERE THE STEERING WHEEL SEIZED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED FOR THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Nov 02, 2017
SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS CAR. THE ELECTRICAL POWER TO THE FUEL PUMP HAS BEEN FEELING AS THOUGH IT IS SHUTTING OFF. WHEN I FIRST GOT THE CAR, IT STALLED TWICE ON ME, WHILE I WAS DRIVING ON A PUBLIC ROAD. THE TIRES HAVE BALDED OR WARN QUICKLY. ENGINE LEAKS OIL OFTEN. THE FUEL NOT GETTING TO THE PUMP HAS BEEN OVERWHELMINGLY OFTEN.
Oct 10, 2017
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
ON SEPTEMBER 16, 2017, MY WIFE WAS DRIVING OUR VOLKSWAGEN CC LUXURY 2009, AND IT LOST POWER WHILE IN MOTION, SHE CRASHED INTO A DRESSER IN OUR GARAGE AND AND DAMAGED THE DRYWALL OF OUR HOME. WE CALLED OUR INSURANCE BECAUSE WE JUST HAD PURCHASED THIS CAR ON LABOR DAY 2017, FROM THE AUDI DEALERSHIP IN LAKELAND, FL, AND DURING THE CLAIM WE FOUND OUT THAT THIS OPEN RECALL HAD NOT BEEN FIXED. SO I CONTACTED THE AUDI DEALERSHIP AND THEY RETRIEVED WITH A PROMISE TO HAVE IT FIXED AT THE VW DEALERSHIP IN LAKE LAND FLORIDA, SINCE THIS WAS THE MANUFACTURERS DEALERSHIP. WELL TODAY I WAS TOLD BY THE AUDI DEALERSHIP THAT THE VW DEALERSHIP LOCATED ON 209 S LAKE PARKER AVENUE, LAKE LAND, FL 33801SAID THE NHTSA WEBSITE RECALL WAS WRONG AND THERE IS NO RECALL FOR THE VEHICLE SO THEY CANNOT FIX A VEHICLE WITHOUT AN ACTIVE RECALL. I EMAILED THE AUDI DEALERSHIP DOCUMENTS FROM YOUR WEBSITE ABOUT THE RECALL AND YET THEY CLAIM THE VW DEALERSHIP WILL NOT FIX THE VEHICLE. I HAVE ATTACHED A COPY OF THE RECALL FROM YOUR WEBSITE, PLEASE LET ME KNOW WHAT MY NEXT STEPS SHOULD BE. MY WIFE AND I HAVE NOT VEHICLE FOR THE LAST WEEK, IT IS NOW WITH THE AUDI DEALERSHIP IN LAKELAND FL. 1RECALLS ASSOCIATED WITH THIS VIN AUG 16,2017 MANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISK A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
Sep 28, 2017
AIR BAGS,UNKNOWN OR OTHER
1 complaint
TAKATA RECALL MY VEHICLE HAS AN AIRBAG RECALL AND YET I HAVE NOT BEEN GIVEN AN OPTION TO TAKE IT IN FOR CHECK UP. I HOPE TO ALSO GET THE DASH CLEARED UP OF ALL THE LIGHTS INDICATING VARIOUS ERRORS ON MY CAR. MY VEHICLE STARTED ACTING UP THIS WAY AS IT WAS STATIONARY FOR ABOUT 6 MONTHS TOTAL NOW.
Nov 22, 2016
AIR BAGS,STRUCTURE
1 complaint
"TAKATA RECALL" I WAS SENT A LETTER DESCRIBING THIS RECALL AND THE POTENTIAL DANGER TO MYSELF OF ANYONE DRIVING THE VEHICLE. IT STATED THAT IT COULD DEPLOY AT ANY TIME AND THAT THE SHARDS OF METAL FROM THE BAG COULD KILL OR DISFIGURE ME AND ALSO COULD HARM OTHER MOTORISTS. PART STILL IS NOT AVAILABLE. MY QUESTION IS SHOULD I CONTINUE DRIVING THIS VEHICLE AND GAMBLE IT WONT KILL MYSELF OR OTHERS OR CAN I MAKE THEM FURNISH ME A VEHICLE UNTIL PARTS ARE AVAILABLE FOR THE RECALL REPAIR? THANK YOU: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 08, 2016
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TAKATA RECALL... HOW LONG ARE WE SUPPOSE TO RIDE AROUND IN A DANGEROUS VEHICLE IN HARMS WAY. THE RECALL WENT OUT IN FEBRUARY OF THIS YEAR AND HERE IT IS JULY WITH NO REMEDY. I NEED A LOANER VEHICLE OR A NEW VEHICLE FOR THIS DEATH TRAP I HAVE. I HAVE A TERRIBLE GAS LEAK IN MY FUEL LINE. THE GAS SMELL HAS MOVED INSIDE OF THE VEHICLE AND NO ONE CAN WITHSTAND IT. NOT ONLY IS THE SMELL EXTREMELY STRONG, BUT THE GAS LEAK IS EVEN MORE DANGEROUS THAN THE FAULTY AIRBAGS. INSURANCE COMPANIES TOTAL VEHICLES WHEN AIRBAGS DEPLOY, BUT VOLKSWAGEN THINKS IT'S OKAY FOR US TO RIDE AROUND IN VEHICLES WITH FAULTY, LIFE THREATENING AIRBAGS AND FAULTY FUEL LINES. THIS IS UNACCEPTABLE ON SO MANY LEVELS AND SOMETHING HAS TO BE DONE AND BE DONE IMMEDIATELY.
Aug 03, 2016
STEERING,AIR BAGS
1 complaint
TAKATA RECALL---RECEIVED LETTER STATING THAT THE AIRBAG IN THE STEERING WHEEL THAT MAY INFLATE DURING AN ACCIDENT MAY THROW OUT SHARP, STEEL PIECES OF METAL WHEN IT INFLATES. SAID IT WAS DANGEROUS TO DRIVE. NO ACCIDENT HAS HAPPENED AS YOUR LETTER ADVISED THAT IT IS TOO DANGEROUS TO DRIVE IT IN THIS CONDITION. THIS IS COSTING ME A LOT OF MONEY AND I WANT SOMETHING DONE IMMEDIATELY!!!!!!!! IT HAS BEEN MONTHS SINCE I WAS NOTIFIED AND THIS CAR IS VERY IMPORTANT TO OUR DAILY LIVES. NO INFORMATION HAS COME TO US REGARDING THIS AIR BAG ISSUE. I HAVE THOUSANDS OF DOLLARS TIED UP IN THIS CAR AND IT HAS BEEN MONTHS SINCE WE WERE NOTIFIED. I WANT SOMEONE TO CALL ME AT [XXX] OR MAIL TO [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jul 25, 2016
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING ON THE STREET AND MY VEHICLE LOST POWER AND SHUT OFF WITHOUT ANY WARNING. ONCE, THE VEHICLE SHUT OFF I TRIED TO RESTART IT AND IT HAD NO POWER. ENGINE AND BATTERY LIGHTS WERE ON AT THIS POINT. I HAD THE VEHICLE TOWED TO THE VW DEALER. HAD THE BATTERY REPLACED AND THEY NEED TO REPLACE THE FUEL PUMP, FUEL PUMP REGULATOR MODULE $975 + COUNTING. I HAD ANOTHER INCIDENT BACK ON 2013 FOR THE FUEL PUMP CONTROL MODULE. IT'S A CONSTANT ISSUE WILTH THE FUEL ASSEMLY LINE BEING DEFFECTIVE ON THE CC'S. *TR
Apr 06, 2015
VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC SPORT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL FAILED TO RESPOND CAUSING THE VEHICLE TO DECELERATE AND STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 83,000.
Nov 05, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
ON 9/12/13 WHILE DRIVING ON THE HIGHWAY WITHOUT ANY WARNING THE CAR LOSS ENGINE POWER, WOULD NOT ACCELERATE AND SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE BATTERY LIGHT DID COME ON ONCE THE CAR SHUT OFF. I WAS UNABLE TO RESTART THE CAR TO MOVE OFF THE HIGHWAY. I IMMEDIATELY TURNED ON THE HAZARDS AND KEPT MY FOOT ON THE BRAKES SO CARS WOULD NOT CRASH INTO ME. THE CAR STILL HAD FULL POWER WITH ALL CONTROLS (RADIO, POWER WINDOWS, AC, LIGHTS, ETC.). THE VEHICLE WAS TOWED TO A LOCAL VW DEALER AND DIAGNOSED AS A DEFECTIVE LOW PRESSURE FUEL PUMP AND FUEL CONTROL MODULE, $850 REPAIR. THE SERVICE ADVISOR STATED THIS IS A COMMON PROBLEM WITH THE CC'S (DIRECT INJECTION). THE REPAIRS WERE COMPLETED BY THE VW DEALER ON 09/13/13. ON 09/18/13 FIVE DAYS LATER AND LESS THAN 100 MILES AFTER THE LOW PRESSURE FUEL PUMP & MODULE WAS REPLACED; WHILE COMMUTING FROM WORK THE CHECK ENGINE LIGHT CAME ON AND THE CAR IMMEDIATELY LOST ENGINE POWER, WOULD NOT ACCELERATE AND SHUT OFF IN RUSH HOUR TRAFFIC. AGAIN IT WAS TOWED BACK TO VW AND THIS TIME DIAGNOSED AS DEFECTIVE HIGH PRESSURE FUEL PUMP AND CONTROL MODULE, FOR ANOTHER $850 IN REPAIRS. ON 09/21/13 I CONTACTED VW OF AMERICA ONLINE AND MADE A FORMAL COMPLAINT; TWICE IN ONE WEEK THE VEHICLE HAS SHUT OFF IN TRAFFIC, WITH NO WARNING, ENDANGERING MY LIFE AND THE LIVES OF OTHERS. THE VW DEALER IS PLAYING A GUESSING GAME WITH DIAGNOSING THE PROBLEM. THE VW DEALER ALSO CONTACTED VW OF AMERICA ON MY BEHALF WITH THE PROBLEMS AND CONCERNS WITH THE VEHICLE. VW OFFERED TO COVER THE PARTS AND I PAID THE LABOR $200+. THE REPAIRS WERE COMPLETED ON 9/25/13 BY VW, I DROVE THE CAR HOME LESS THAN 25 MILES AND THE CAR STARTED TO SPUTTER AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY CALLED THE VW DEALER AND WAS TOLD TO BRING THE CAR BACK. 3 TIMES IN TWO WEEKS, THE CAR IS BACK TO THE VW DEALER AND THEY CAN'T FIX THE PROBLEM. THIS IS A REAL SAFETY PROBLEM. *TR
Sep 28, 2013
TIRES
1 complaint
NOTICED SIDEWALL FAILURE NEAR THE INNER TREAD LINE ON ALL FOUR TIRES. 35K MILES. MAJOR RISK OF BLOWOUT. *TR
Aug 19, 2013
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I WAS HAVING PROBLEMS WITH MY CC AFTER I BROUGHT FROM A DEALERSHIP FOR 18 DAYS, WHEN I WAS DRIVING AT ONE NIGHT AT A SPEED OF 60MPH, WHILE DRIVING IT SEEMS FINE BUT AFTER 7 MINUTES, THE CAR HAS NO RESPONSE WHILE I STEPPED ON THE GAS PEDAL, THE ENGINE LIGHT AND BATTERY LIGHT SHOWED UP, RPM AND SPEED SLOW DOWN RAPIDLY. I PULL OVER AND I RESTART THE CAR AND CONTINUE FOR ANOTHER 400 YARDS AND CAR DIE, I HAVE IT TOWED TO DEALERSHIP NEXT MORNING AND THEY FOUND OUT THE CAR HAS A BAD FUEL PUMP AND BAD FUEL INTAKE AND HAS TO REPLACE FOR $1500. *TR
Aug 08, 2013
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
STICKING THROTTLE..THROTTLE STICKS AT ANY RPM ABOVE 2300. I AM GLAD THAT THIS IS A STANDARD SHIFT AUTOMOBILE WHERE I CAN ENGAGE THE CLUTCH TO STOP THE CAR. IF THIS WERE AN AUTOMATIC SHIFT CAR, THERE WOULD HAVE BEEN AN ACCIDENT. THROTTLE CONTINUES TO STICK EVEN WITHOUT ANY FLOOR MATS IN CLOSE PROXIMITY OF THE THROTTLE PEDDLE. PLACING TOE BEHIND THROTTLE PEDDLE TO LOWER RPM HAS NO EFFECT WHATSOEVER.. *TR
Aug 08, 2013
VISIBILITY,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUNROOF GLASS SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE SUNROOF WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. *TR
May 07, 2013
VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2009 VW CC. THE CONTACT STATED THAT THE REAR WINDOW PLASTIC COVERING SPLIT BETWEEN THE WINDOW AND TRUNK AREA, CONTINUING TO EXPAND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500 AND THE APPROXIMATE CURRENT MILEAGE WAS 37,300.
Oct 01, 2012
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHIP REQUESTED VEHICLE BE BROUGHT BACK IN FOR A FURTHER LOOK. *TR
Dec 12, 2011
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
8/13/11 CAR STALLED TWICE WHILE DRIVING- ONCE ON MAJOR HIGHWAY. CAR TOWED FROM RESIDENCE TO SERVICE. 8/15/11 SERVICE CALLED AND ADVISED MY CAR WAS HOOKED UP TO DIAGNOSTICS AND FOUND THE FUEL INJECTION PUMP WAS LOW AND GAS TANK SO IT WAS PROBABLY BAD GAS BUT THE CAR HAD NOTHING WRONG. I WAS ALSO ADVISE THAT THE CAR WAS TAKEN FOR A TEST DRIVE, 10 MILES AND NOTHING HAPPENED. SERVICE OFFERED TO KEEP CAR 8/16/11 AND DRIVE IT ANOTHER 20-30 MILES. I AGREED. 8/17/11 I SPOKE WITH SERVICE MANAGER, UPON ARRIVAL. SVC ADVISED THAT THE CAR WAS DRIVEN AGAIN FOR 20 OR SO MILES AND AGAIN NO ISSUES WERE FOUND. SHE AGAIN STATED IT WAS "JUST PROBABLY BAD GAS". I ASKED IF THERE WAS A POSSIBILITY OF IT STALLING AGAIN AT WHICH TIME ADVISED IT MAY HAPPEN AGAIN HOWEVER SINCE THEY THOUGHT IT WAS BAD GAS TO JUST RUN THE CURRENT TANK (3/4 FULL) DOWN TO EMPTY. ON 8/18/11, I WAS DRIVING HOME ON THE GSP NORTH IN NJ DURING RUSH HOUR TRAFFIC (8 LANE HIGHWAY). TRAVELING IN THE 4TH LEFT LANE, SLOWED THE VEHICLE DUE TO TRAFFIC. AS I SLOWED DOWN MY CAR STALLED. I WAS ABLE TO RESTART AND MOVE ABOUT 5 FEET WHEN THE CAR STALLED AGAIN. AT THIS POINT I WAS UNABLE TO START THE CAR AGAIN. I PRESSED AND KEPT MY FOOT ON THE BRAKE WHILE KEEPING THE HAZARDS ON. I DID THIS TO NOTIFY DRIVERS BEHIND ME THAT I WAS STUCK. TRAFFIC STARTED TO MOVE AGAIN AT A SLOW PACE AND DRIVERS WERE GOING AROUND ME. WITHIN A MINUTE OR SO, TRAFFIC ON BOTH SIDES OF MY CAR WERE GAINING MOMENTUM AND MOVING AT LEAST SPEED LIMIT PACE (65MPH) . AS I WATCHED THE REAR VIEW MIRROR I SAW A WHITE SUV APPROACHING QUICKLY. I REALIZED I WAS GOING TO BE HIT AND BRACED FOR IMPACT. IT WAS NOT FULL IMPACT AS LAST MINUTE DRIVER TURNED THE WHEEL. I WAS TOLD DRIVER WAS TRAVELING 55-60MPS. THIS ACCIDENT WAS 1 DAY AFTER I RECEIVED MY CAR BACK AND TOLD "NOTHING WRONG". I ALSO NOTICED THROUGH PAPERWORK MY CAR WAS NEVER RE-RAN AS DISCUSSED. MY IN/OUT ODOMETER WAS 12 MILES... *TR
Aug 21, 2011
ENGINE AND ENGINE COOLING
1 complaint
WHILE DRIVING THE CAR IT WILL ALL OF A SUDDEN JUST DIE. THE BRAKE WILL WORK TO STOP THE VEHICLE AND THE STEERING LOCKS OUT AFTER THE CAR IS STOPPED. BUT AFTER IT DIES YOU CAN RESTART THE VEHICLE. THE CAR HAS BEEN TO THE DEALERSHIP FOUR TIMES NOW FOR THE SAME ISSUE. THE COMPUTERS IN THE CAR DON'T LEAVE A FAULT CODE AND THEY STILL CANNOT FIGURE OUT WHAT THE ISSUE IS BUT I KEEP BEING PLACED IN THE VEHICLE SAYING THAT IT IS RUNNING TO MANUFACTURE SPECS.*TR
Jun 17, 2009
Frequently Asked Questions
How many problems does the 2009 VOLKSWAGEN CC have?
The 2009 VOLKSWAGEN CC currently has 136 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2009 VOLKSWAGEN CC?
The most common problems reported for the 2009 VOLKSWAGEN CC are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2009 VOLKSWAGEN CC problem data come from?
All problem and complaint data for the 2009 VOLKSWAGEN CC comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - VOLKSWAGEN CC
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