How many problems does the 2010 VOLKSWAGEN CC have?

The 2010 VOLKSWAGEN CC currently has 242 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 VOLKSWAGEN CC?

The most common problems reported for the 2010 VOLKSWAGEN CC are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 VOLKSWAGEN CC problem data come from?

All problem and complaint data for the 2010 VOLKSWAGEN CC comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 VOLKSWAGEN CC Problems

AIR BAGS

63 complaints

The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was approximately 151,000.

Dec 14, 2021

TAKATA RECALL. VW WILL NOT REPLACE THE RECALLED AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR. I CALLED MANY TIMES AND GET MANY NOTICES IN THE MAIL TO GET IT REPLACE. UPON CALLING THEY (VW OF ONTARIO, SAN BERNARDINO AND MORENO VALLEY INCLUDING THE CORPORATE LINE. THAT THERE ARE NO AIRBAGS AND THE MANUFACTURE WENT OUT OF BUSINESS.

Jan 11, 2019

TAKATA RECALL. I TOOK MY CC FOR RECALL ON THE AIRBAG IN VW DEALER IN COUNTRYSIDE, IL.THE REPLACE THE AIRBAG AND GIVE ME THE CAR BACK WITH AIRBAG ERROR ON THE DASHBOARD.AFTER THAT THEY SERVICE DEPARTMENT TOLD ME THAT I NEED TO CALL FOR APPOINTMENT COME BACK WHEN IS AVAILABLE, PAY THEM $140 FOR DIAGNOSTIC AND THEN THEY CAN TELL ME WHAT IS WRONG WITH MY AIRBAG.THEY WANT ME TO DRIVE MY CAR WITH OUT AIRBAG.

Dec 07, 2018

AFTER A RECALL ON AIRBAG WAS DONE, TWO WEEKS LATER I TOOK THE CAR IN BECAUSE A AIRBAG LIGHT CAME ON. WAS TOLD ITS CONTROL MODULE FOR PODS ALL, WHICH COSTS $2,357.68. THIS MODULE CONTROLS THE AIRBAGS WHETHER OR NOT THEY GO OFF IN AN ACCIDENT. WELL MINE WENT OUT WITHOUT EVER BEING IN AN ACCIDENT. THE CAR ONLY HAS 76K MILES AND VW TOLD ME IT HAS NOTHING TO DO WITH THE OTHER AIRBAG RECALL AND THAT PART IS ONLY COVERED UNTIL 36K MILES. THIS SUPER EXPENSIVE SAFETY ISSUE SHOULD BE LOOKED AT NOT BE PUT UPON A CUSTOMER.

Oct 30, 2018

2010 VOLKSWAGEN CC SPORT. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG INFLATOR. *LD *JS

Aug 15, 2018

+ 58 more complaints for this component

POWER TRAIN

37 complaints

A HEAVY JERK AND BAG WHEN THE TRANSMISSION SHIFTS BETWEEN 1ST-3RD GEARS. TRANSMISSION DISENGAGES WHILE MOVING BUT PARTICULARLY IN STOP AND GO TRAFFIC. VEHICLE NEEDS TO BE COMPLETELY SHUT DOWN AND RESTARTED IN ORDER FOR THE TRANSMISSION TO BECOME FULLY OPERATIONAL AGAIN. THERE IS ALSO A HESITATION OR TIME LAG WHEN SHIFTING FROM PARK TO REVERSE BEFORE THE TRANSMISSION ENGAGES. THE VEHICLE HAS AN AUTOMATIC DSG TRANSMISSION. I AM NOT THE ONLY OWNER OF A 2010 CC THAT HAS BEEN EXPERIENCING THIS PROBLEM. I CONTACTED THE VEHICLE MANUFACTURER AND I WAS TOLD THAT THE COMPANY'S POSITION WAS TO DO NOTHING. THIS VEHICLE HAS 2-3 OTHER RECALLS ON IT AS WELL. THIS IS A MECHANIC ISSUE THAT CAN OCCUR AT ANY MOMENT AND POSSESS POTENTIAL HAZARDS WHEN IN MOTION IN ANY DRIVING CONDITION (HIGHWAY OR STREET). I WAS TOLD BY DEALERSHIP REPAIR CENTER THAT THE CAR REQUIRES A BRAND NEW TRANSMISSION COSTING UPWARDS OF $5,000. AS STATED THIS IS A MANUFACTURING ISSUE AND RESEARCH INDICATES THAT MANY OTHER OWNERS OF THIS TYPE OF VEHICLE HAVE HAD THE SAME MECHANICAL ISSUE WITH THE END RESULT OF HAVING TO REPLACE THE TRANSMISSION. YOU ASK WHEN THIS HAPPENED, HOWEVER, IT IS NOT A PARTICULAR DATE BUT CONTINUOUS.

Mar 05, 2018

DSG TRANSMISSION MALFUNCTION: TRANSMISSION FAILS TO SHIFT FROM 1ST TO NEUTRAL AND FROM NEUTRAL TO 1ST, ALSO CARS SLIPS OUT OF GEAR ONLY IN 1ST GEAR WHEN STARTING FROM STOP, SEEMS TRANSMISSION RETAINING SPRING FOR ODD GEARS CLUTCH PACK IS NOT MADE TO WITHSTAND THE THE HIGHER PSI GENERATED WHEN STARTING FROM A STOP. P2711 GENERATED FOR ALL PROBLEMS ONLY BUT 2 DIFFERENT PROBLEMS ARE OCCURING.

Feb 25, 2018

CAR HAS REPEATEDLY HAD ISSUES SHIFTING INTO THE PROPER GEAR. WHEN ATTEMPTING TO SHIFT INTO REVERSE, A LOUD CLUNKING CAN BE HEARD AND THE CAR SUDDENLY SWITCHES TO NEUTRAL WITHOUT BEING ABLE TO ENGAGE ANY GEARS THEREAFTER WITHOUT THE CAR FIRST BEING RESTARTED ENTIRELY. AFTER RESEARCHING AND REACHING OUT TO VW OF AMERICA, IT SEEMS MANY OTHER OWNERS OF VWS WITH THE SAME TRANSMISSION HAVE HAD SIMILAR ISSUES, SOME OF WHICH HAVE BEEN RECALLED PREVIOUSLY BY VW, INCLUDING 2010 VW CCS SIMILAR TO MINE. VW OF AMERICAN HAS FAILED TO SEE MY CAR SHOULD FALL WITHIN THE PARAMETERS OF THE ALREADY ISSUED RECALL AND HAS ADVISED ME TO FILE A REPORT HERE. I AM CONCERNED THIS ISSUE WILL POTENTIALLY CAUSE A FAILURE AT HIGHWAY SPEEDS AND COULD BE LIFE THREATENING. THANK YOU.

Dec 14, 2017

DSG TRANSMISSION: THE CAR HAS BEEN "SLIPPING" WHILE DRIVING, WILL SLIP INTO NEUTRAL AND FAIL ON THE HIGHWAY. WHEN STATIONARY, SOMETIMES WON'T GO IN REVERSE, JUST FLASHES R, WHEN I PUT IT IN REVERSE. CAN TURN IT OFF, TURN IT BACK ON AND IT'LL RUN OK. VW HAS EXTENDED WARRANTY ON 2010 DSG, BUT IS NOT COVERING MY VIN.

Dec 06, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE AND THE SHIFTER WOULD NOT SHIFT INTO THE CORRECT GEAR. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE OR FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK FAILED. VOLKSWAGEN OF SANTA MONICA, CA (2440 SANTA MONICA BLVD) WAS CONTACTED, BUT REFUSED TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT OFFER ANY ASSISTANCE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Oct 18, 2017

+ 32 more complaints for this component

ENGINE

27 complaints

THE DEALERSHIP SAID PCV VALVE WENT OUT AND CAUSED REAR MAIN SEAL TO BREAK, WHICH IS THE REASON MY CHECK ENGINE LIGHT CAME ON. THE CAR IS NOW LEAKING OIL. THE PCV VALVE APPEARS TO BE FINE, NOTHING IS STUCK, NOTHING CRACKED, THE GASKET IS NOT DAMAGED EITHER. THE CAR NOW HAS 80K MILES ON IT AND IM STUCK WITH $1800 REPAIR BILL FOR THE REAR MAIN SEAL.

Mar 26, 2019

ENGINE KEEPS STALLING, HAD FUEL PUMP REPLACE PER 4TH RECALL FOR THIS VEHICLE. THE CAR STILL STALLS, EXTREMELY DANGEROUS WHILE DRIVING ESPECIALLY ON THE HIGHWAY WHEN I HAVE TWO KIDS IN THE CAR. THE CAR WONT GO IN REVERSE LIKE A NORMAL CAR BC IT STALLS TOO, I HAVE TO TURN THE CAR OFF AND THEN BACK OFF TO BE ABLE TO REVERSE. I WAS DRIVING DOWN A SMALL RAMP ON IN A PARKING GARAGE, THE CAR STALL AGAIN. NO ONE IS ABLE TO HELP ME AND VOLKSAGEN KEEPS TELLING ME MY ENGINE LIGHT IS ON AND I KEEP TELLING THEM IT COMES ON WHEN MY CAR STALLS! I FEEL LIKE IM IN A DEATH CAR, I RATHER WALK INSTEAD OF DRIVE MY VOLKSWAGEN AND VERY FRUSTRATING THAT I HAVE TO PAY THIS LOAN WHEN THE CAR CONSTANTLY STALLS ON ME. HARD FOR ME TO TRADE IN AS WELL BC I OWE ABOUT 6K AND IM IN MEDICAL SCHOOL. CAN SOMEONE ANYONE PLEASE GIVE ME TIPS ON HOW TO HANDLE THIS SITUATION.

Nov 21, 2018

I WAS IN MOTION LEAVING WORK AND CAR STALLED..COULD NOT GET IT STARTED.TOOK TO THE SHOP AND DIAGNOSED WITH TIMING BELT FAILURE RESULTING IN CATASTROPHIC DAMAGE TO THE ENGINE

Aug 20, 2018

AFTER BEING PARKED IN THE DRIVEWAY OVERNIGHT THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALER WHO DIAGNOSED A SLIPPED TIMING CHAIN. AN INTERNET SEARCH REVEALED THIS TO BE A COMMON FAILURE WITH THIS ENGINE DUE TO A FAULTY DESIGN OF THE BELT TENSIONER.

Jul 11, 2018

THE TIMING BELT TENSIONER FAILED WHILE DRIVING. LOST POWER AND REQUIRED A TOW. DAMAGED VALVES, WARPED HEAD AND PISTONS WAS AN EXPENSIVE REPAIR. THIS APPEARS TO BE PROBLEM FOR THE 2.0 ENGINE AS I'VE READ THAT HAS OCCURRED WITH MANY OTHER OWNER'S. VOLKSWAGEN SHOULD TAKE RESPONSIBILITY FOR THESE REPAIRS.

Jul 08, 2018

+ 22 more complaints for this component

FUEL/PROPULSION SYSTEM

19 complaints

STARTED THE CAR IT TURN OVER AND AUTOMATICALLY SHUTOFF FUEL INJECTION IT WAS ON A CITY STREET AND STOPPED SMACK IN THE MIDDLE CAUSING CARS TO GO AROUND ME

Jan 22, 2019

I AM A U.S SERVICE MEMBER STATIONED OVERSEAS. I WILL BE SERVING OVERSEAS UNTIL NOVEMBER 2021. WHILE DRIVING ON THE AUTOBAHN WITH MY FAMILY, I GOT ON THE LEFT LANE TO PASS A VEHICLE NEXT TO ME. WHEN I HIT ON THE ACCELERATOR, OUT OF THE BLUE, MY VEHICLE SEEMS TO LOSE POWER AND THE EPC CODE ON MY DASHBOARD STARTED FLASHING. THE VEHICLE STARTED CHOKING AND SLOWED DOWN INSTEAD. IN CONFUSION AND THE LOUD HONKING FROM THE VEHICLES BEHIND AND NEXT TO ME, I TURNED MY HAZARD LIGHTS AND SWITCHED TO THE FAR RIGHT LANE. I IMMEDIATELY CONTACTED THE LOCAL VW DEALERSHIP IN GERMANY AND WAS INFORMED THAT THERE WAS A RECALL ON MY VEHICLE FOR THE FUEL PUMP MODULE AND TAKATA AIRBAG BUT IT COULD ONLY BE DONE IN THE STATES. I CONTACTED OMSC AND THEY INFORMED ME THAT THERE WAS NOTHING THEY COULD DO AND I WOULD HAVE TO CONTACT VW AMERICA. WHEN I CONTACTED VW AMERICA AND TOLD THEM ABOUT MY SITUATION, I WAS INFORMED I WOULD HAVE TO WAIT UNTIL 2021 WHEN I RETURN TO THE U.S. I AM WORRIED FOR MY SAFETY AND THAT OF MY FAMILY DRIVING THIS VEHICLE. ANY HELP WOULD BE APPRECIATED.

Dec 04, 2018

AROUND 8/8/18 I POPPED MY HOOD TO GIVE A GUY A JUMPSTART & SMELLED GAS. THOUGHT THAT WAS AS ODD SO WITH THE HOOD OPENED I STARTED THE CAR. WHEN I RETURNED TO LOOK UNDER THE HOOD I NOTICED A STREAM OF GASOLINE COMING OUT OF THE TOP OF THE HIGH PRESSURE FUEL PUMP (BOSCH MFG: 06H127025N SKU: 3649). THE DEALERSHIP SAID THAT THE RETAINING CLIP ON THESE FUEL PUMPS AT THE TOP OF THE CONNECTOR ARE KNOWN TO BE WEAK AND GIVE OUT CAUSING LARGE FUEL LEAKS. I'VE NOTICED WHILE RESEARCHING REPLACEMENT PARTS THAT SOME MANUFACTURERS USE BOLTS RATHER THAN A THIN RETAINER CLIP THAT GIVES OUT. AFTER FINDING THIS LEAK I HAVE NOTICED THAT THE GAS CONTINUES TO SPEW OUT EVEN AFTER THE CAR IS OFF, AND AT TIMES STOPS THEN STARTS AGAIN. WHICH COULD HAVE SOMETHING TO DO WITH THE RECALL FOR THE CONTROL MODULE THAT PLUGS INTO THIS PUMP & STATES IT COULD CONTINUOUSLY RUN, WHICH IS BAD ENOUGH BUT THEN ADD IN THAT THE PUMP THAT IS ALWAYS RUNNING IS KNOWN TO LEAK FUEL, VERY DANGEROUS.

Aug 17, 2018

DEALER HAS NOT COMPLETED RECALL IN TIMELY MANNER. KEEPS STATING THAT THEY CAN'T COMPLETE IT. NHTSA RECALL NUMBER 17V509 MANUFACTURER RECALL NUMBER 20AE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

Jul 30, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COLONIAL VOLKSWAGEN OF WESTBOROUGH (89 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 366-8383) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 05, 2018

+ 14 more complaints for this component

STEERING

8 complaints

I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN HAD MY AIR BAG REPLACED A MONTH AGO. THE RECALL FOR THE CLOCK SPRING STATED THAT THE AIRBAG REPLACEMENT MAY CAUSE THE CLOCK SPRING TO FAIL. BUT SINCE I HAD THE CLOCK SPRING REPLACED BEFORE THE AIRBAG I AM APPARENTLY NOT SUBJECT TO HAVE ANY FAILURE SINCE IT WAS A NEW PART. WELL GUESS WHAT HAPPENED MY CLOCK SPRING SURE ENOUGH FAILED 1 MONTH AFTER THE AIR BAG WAS REPLACED. I GUESS VW DID A GREAT JOB MITIGATING THAT DISASTER.

Dec 22, 2017

STEERING COLUMN LOCK DEFECTIVE - MESSAGE IS DISPLAYED AFTER STARTING THE CAR, THEN THE CAR IMMEDIATELY SHUTS OFF. MECHANIC CHECKED FOR FAULT CODES AND SEES 02823 REQUIREMENTS FOR LOCKING STEERING COLUMN NOT MET, AND 02861 ELECTRONIC STEERING COLUMN LOCK CHECK SUM ERROR. THERE HAS BEEN A RECALL OF OTHER 2010 VW CCS OVER THIS ISSUE, BUT IT DOES NOT INCLUDE MY VIN NUMBER. THE SYMPTOMS OF THE ISSUE SEEM TO BE EXACTLY THE SAME. THIS WAS HAPPENING INTERMITTENTLY EARLIER IN THE YEAR, BUT NOW IT HAPPENS NEARLY EVERY TIME I START THE CAR IN THE MORNING.

Jul 07, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN IGNITION WAS TURNED TO THE ON POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,992.

Nov 12, 2015

VEHICLE MAKES A GRINDING AND CREAKING SOUND FROM STEERING ASSEMBLY. WHEN TURNING STEERING WHEEL TO LEFT OR RIGHT, THERE IS A GROAN, GRINDING OR WHIRRING SOUND EMITTING FROM THE STEERING ASSEMBLY; THERE IS ALSO THE OCCASIONAL POPPING SOUNDING FROM EITHER LEFT OR RIGHT, DEPENDING ON DIRECTION AND ANGLE OF STEERING INPUT. THERE IS ALSO A CREAKING SOUND THAT CAN BE HEARD FROM THE RIGHT / PASSENGER WHEEL WHEN TRAVELING AT LOW TO MODERATE SPEEDS

Sep 21, 2015

VEHICLE MAKES A GRINDING AND CREAKING SOUND FROM STEERING ASSEMBLY. I AM AWARE OF SEVERAL OTHER VW/AUDI MODELS (A4, CC, PASSAT, JETTA, GTI) EXPERIENCING THE SAME ISSUE. VOLKSWAGEN IS AWARE OF THIS ISSUE AND HAS REFUSED TO PUT OUT A RECALL OR FIX THE ISSUE UNDER WARRANTY OR GOOD WILL. AS PER DEALER RECOMMENDATION, IF THE ISSUE GOES UNFIXED COULD RESULT IN A FATAL ACCIDENT DUE TO POTENTIALLY LOSING COMPLETE STEERING WITHOUT ANY WARNING. WAS TOLD BY DEALERSHIP THAT I NEED TO REPLACE THE WHOLE STEERING ASSEMBLY. THE VEHICLE IS BARELY 5YRS OLD AND LESS THAN 70K MILES. I HAVE FOUND SEVERAL ONLINE POSTS IN FORUMS FROM DRIVERS WHO HAVE EXPERIENCED SIMILAR IF NOT MORE CATASTROPHIC INCIDENTS WHERE THEY LOST COMPLETE STEERING CONTROL (FOUND IN VARIOUS VW/AUDI FORUMS). WHEN TURNING STEERING WHEEL TO LEFT OR RIGHT, THERE IS A GROAN, GRINDING OR WHIRRING SOUND EMITTING FROM THE STEERING ASSEMBLY; THERE IS ALSO THE OCCASIONAL POPPING SOUNDING FROM EITHER LEFT OR RIGHT, DEPENDING ON DIRECTION AND ANGLE OF STEERING INPUT. THERE IS ALSO A CREAKING SOUND THAT CAN BE HEARD FROM THE RIGHT / PASSENGER WHEEL WHEN TRAVELING AT LOW TO MODERATE SPEEDS. WILL ALSO EXPERIENCE VIBRATION OR NOTICEABLE FEEDBACK IN STEERING WHEEL AT HIGHWAY SPEEDS (50MPH +) SIMILAR TO TIE-ROD END LINKS GOING BAD. OR WILL FEEL NOTICEABLE FEED BACK WHILE TAKING A SLOW CORNER WHEN WHEEL IS HELD OR TURNED TO LEFT (AS IN GETTING ON OR OFF AN EXIT RAMP). I HAVE FILED A COMPLAINT WITH VW BUT THEY WILL NOT RESOLVE OR HELP CONTRIBUTE TO THE REPAIRS CLAIMING THAT VEHICLE IS OUT OF WARRANTY. HOWEVER, STEERING SYSTEMS SHOULD NOT FAIL IN SUCH AN EARLY STAGE OF A VEHICLE'S LIFE UNLESS WORKMANSHIP AND QUALITY ARE SUB-PAR.

Jun 18, 2015

+ 3 more complaints for this component

UNKNOWN OR OTHER

6 complaints

MECHATRONIC UNIT VEHICLE IN MOTION ON CITY STREET DRIVING APPROXIMATELY 40 MPH SEEMED AS THOUGH CAR DROPPED GEAR, AUTOMATICALLY DROPPED TO 10MPH, TRIED TO ACCELERATE, BUT ENGINE REVVED AND WOULDN'T INCREASE SPEED. CHECK ENGINE LIGHT APPEARED AND D (FOR DRIVE) BEGAN FLASHING ON SCREEN, PULLED OVER, SHUT CAR OFF AND WAITED. WAS ABLE TO RESTART AND DRIVE 2BLICKS TO DEALERSHIP WITH D LIGHT STILL FLASHING. DEALERSHIP RECREATED ISSUE AND DIAGNOSED THE MECHATRONIC UNIT WHICH HAD PREVIOUSLY BEEN RECALLED ON OTHER DSG TRANSMISSIONS IN THE PAST. (2007-2009) WAS TOLD MY CAR WAS MANUFACTURED JUNE OF 2009, BUT THAT MODEL HADN'T BEEN RECALLED. THIS COULD HAVE KILLED ME IF I WAS ON THE INTERSTATE DRIVING FASTER. I AM CONCERNED FOR OTHERS SAFETY IF THE CAR CAN JUST STALL OUT WHILE IN MOTION. CAR HAS 112,000 MILES, BUT THE TRANSMISSION ONLY HAS 80K

Jul 31, 2018

I BOTH MY 2010 VW CC IN 2017 AND A YEAR AGO AND I'M HEAVING JERKING OR BUCKING DURING STOP AND GO OR A DELAY IN POWER WHEN STEPPING ON GAS PEDAL. IT'S GOTTEN TO THE POINT THAT I REALLY HATE STOP AND GO TRAFFIC; I FEEL LIKE I'M DRIVING AN OLD CAR WITH ISSUES AT THE MECHANIZATION UNIT OR AT THE AUTOMATIC TRANSMISSION. I KNEW IT'S ABOUT AN ISSUES AT THE MECHATRONIC UNIT VALVE. IT BUCKS AND SHAKES LIKE IT'S ABOUT TO STALL. I'M FINDING MYSELF RELUCTANT ABOUT HAVING PASSENGERS IN THE CAR BECAUSE OF SHEER EMBARRASSMENT. IT IS ALSO VERY PROBLEMATIC FOR MANEUVERING AND PARKING THE CAR BECAUSE IT CAN BE DANGEROUS AND EVEN CAUSE ACCIDENTS. IT HAPPENS MAINLY IN STOP AND GO WHEN PARKING/TRAFFIC. HOW SERIOUS DOES THE PROBLEM NEED TO BE FIXED IN ORDER FOR THE DEALERSHIP TO REPLACE THE UNIT AS A RECALL? BEST REGARDS.

Mar 31, 2018

I LEASED THIS IN VW CC SPORT 2010 AND THEN PURCHASED IT FORM VW SO I WAS THE ONLY OWNER TO DATE FOR THIS VEHICLE. SEVERAL TIMES SINCE OWNERSHIP THE BATTERY HAS DIED CAUSED BY SEVERAL REASONS. THE DOORS WERE ABLE TO OPEN BUT NOT THE TRUCK. I PULLED DOWN THE BACK/REAR SEAT TO PULL THE EMERGENCY RELEASE HANDLE IN THE TRUNK BUT COULD NOT REACH IT SO I HAD TO CRAWL INTO THE TRUNK TO PULL THE HANDLE. THE TRUNK SHOULD BE ABLE TO BE OPENED MANUALLY WITHOUT ANY POWER/ELECTRICITY NEEDED. I AM PRESUMING THIS MAY BE A DEFECT IN WIRING DIAGRAM/SCHEMATIC THAT CAUSES THIS ISSUE. THIS ISSUE MAY ALSO BE A SAFETY DEFECT AS SOME PEOPLE MAY NOT BE PHYSICALLY BALE TO CRAWL INTO THE TRUNK TO PULL THE EMERGENCY RELEASE HANDLE TO OPEN AND RETRIEVE ITEMS NEEDED.

Jan 28, 2018

THE CAR SEEM HAVE A PROBLEM IN REVERS WHEN I USE IN BACKWARDS I CAN FEEL IN THE SHIFT (HOLD 4 SECONDS TO WORK AND MAKE A JUMP AFTER) AND WHEN I WAS DRIVING IN 35MPH THE CAR WAS FROZEN .

Jan 17, 2018

THERE'S ALREADY A RECALL FOR THIS VEHICLE BUT VOKSWAGEN TOLD ME THAT MY VEHICLE SPECIFICALLY IT'S NOT SHOWING ANY RECALLS. VOLKSWAGEN REFUSES TO ADMIT THAT MY VEHICLE HAS THIS PROBLEM. PLEASE HELP

Jan 14, 2017

Injuries: 1

+ 1 more complaint for this component

FUEL SYSTEM, GASOLINE

6 complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (KUHN VOLKSWAGEN IN TAMPA, FL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL, WHICH CAUSED THE BATTERY TO BE REPLACED ON TWO SEPARATE OCCASIONS BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 20, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF UNION SERVICE CENTER (1180 SPRINGFIELD RD, UNION, NJ 07083, (908) 687-9000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 12, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STONE MOUNTAIN VOLKSWAGEN OF STONE MOUNTAIN, GEORGIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT UNAVAILABLE. *TT

Mar 26, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 40 MPH. THE CONTACT STATED THAT THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE CONTACT PUSHED THE VEHICLE TO HER RESIDENCE. AFTER THE FAILURE OCCURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. EXECUTIVE VOLKSWAGEN OF NORTH HAVEN (444 STATE ST, NORTH HAVEN, CT) DIAGNOSED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO PERFORM THE REMEDY WERE UNAVAILABLE. SINCE THE CAMPAIGN WAS STILL PENDING, THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Feb 26, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO SHAKE AND SMOKE WAS SEEN FROM THE EXHAUST. THE CONTACT ALSO STATED THAT THERE WAS A NOTICEABLE ODOR OF GASOLINE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE FUEL INJECTOR HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE WAS ALSO GASOLINE ON THE ENGINE, WHICH THE DEALER ADVISED CLEANING. THE FAILURE MILEAGE WAS 52,000. UPDATED 8/15/13 *CN THE FUEL INJECTORS WERE FAULTY AND WERE STUCK IN THE OPEN POSITION. WHICH CAUSED FUEL TO LEAK IN THE CYLINDER CAUSING AN ENGINE MISFIRE.. UPDATED 8/15/13 *CN

Jul 10, 2013

+ 1 more complaint for this component

AIR BAGS,FUEL/PROPULSION SYSTEM

5 complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM FAILED AND CODE NUMBER: P2293 WAS LOCATED. THE DEALER ALSO INFORMED THE CONTACT OF TWO OPEN RECALLS: NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT NOTIFY HIM ABOUT THE RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Jan 10, 2019

THERE HAVE BEEN THREE RECALLS ON MY VEHICLE, AND IT HAS BEEN TWO AND A HALF YEARS SINCE THE FIRST ONE AND NO REMEDY HAS BEEN MADE. IT AFFECTS MY FRONT AIRBAGS, WHICH IS EXTREMELY DANGEROUS OR MY PASSENGERS AND MYSELF. ALSO, I HAVE HAD TO TAKE THE CAR INTO THE SHOP FOR MULTIPLE OTHER REASONS CAUSED BY THE FUEL PUMP RECALL ON IT.

Jun 10, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER HAD FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BURDICK VOLKSWAGEN, 5885 CIRCLE DRIVE E #605B, CICERO, NEW YORK 13039) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

May 23, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, IT WOULD MOVE FORWARD INSTEAD OF REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 08, 2017

"TAKATA RECALL!" RECIEVED RECALL LETTER IN JAN. 2016. EVERYTIME I CALL DEALERSHIP IM TOLD PARTS ARE NOT IN. MY CAR ALREADY STOPPED RUNNING AND I HAD TO HAVE IT TOWED INTO A MECHANIC WHERE HE KNEW THAT THE FUEL INJECTION ISSUE WAS A RECALL. I HAD TO PAY HIM $100.00 FOR TAKING MY CAR APART AND TELLING ME IT WAS A FAMILIAR ISSUE HE HAD WHEN WORKING ON ANOTHER VW..AND THAT I SHOULD CALL VW AND ASK IF THERE WAS A RECALL. OF COURSE, THERE WAS. I THEN HAD TO PAY FOR A 2ND TOW FROM THAT SHOP TO VW. THEY FIXED THAT RECALL..THAT I NEVER EVEN GOT A LETTER NOTIFYING ME OF THE RECALL. VW FIXED IT. YET NOW I AM STILL WAITING AS MANY OTHERS FOR THE PARTS TO COME IN SO MY CAR CAN BE REPAIRED WITH THIS AIRBAG ISSUE. AS FAR AS IM CONCERNED THIS CAR WAS MADE HORRIBLY UNSAFE AND ITS FALLING APART, ASIDE FROM THE OTHER WORK IVE PAID INTO HAVING DONE TO IT. AM I SUPPOSED TO KEEP PRAYING I DONT GET A SERIOUS INJURED OR FATAL ACCIDENT. AS, THERE HAS ALREADY BEEN BOTH SERIOUSLY INJURED AND FATAL ACCIDENTS AS A RESULT FROM THIS UNREPAIRED ISSUE..I DONT FEEL SAFE EVER GETTING IN MY CAR. IVE ALEADY BEEN IN AN ACCIDENT WITH HARD IMPACT AND IT DIDNT DEPLOY. I AM REQUESTING THAT THIS CAR BE BOUGHT BACK FROM ME, OR TAKEN BACK AND PUT ME IN A SAFE REPLACEMENT CAR OF NOTHING LESS THAN EQUAL VALUE. OR AT THE VERY LEAST PUT ME IN A RENTAL CAR AT YOUR EXPENSE . THIS IS A MATTER THAT IF NOT RESOLVED QUICK WILL BE REVIEWED OVER BY SOMEONE THAT CAN DO SOMETHING ABOUT IT. LIVES DO MATTER!

Jan 23, 2017

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

FUEL PUMP CONTROL MODULE REPLACED AND RELOCATED ON JULY 18TH, 2018. HOWEVER, ON AUGUST 3RD, 2018, WHILE DRIVING ALONE IN THE #4 LANE OF THE FREEWAY, MY CAR SUDDENLY STOPPED. NO WARNING. NO CHUGGING. THE ENGINE JUST STOPPED. FORTUNATELY, THERE WAS ENOUGH TRAFFIC FOR THE VEHICLES BEHIND ME TO SLOW DOWN TO AVOID ME. I IMMEDIATELY TURNED MY HAZARD LIGHTS ON WHILE DESPERATELY TRYING TO GET THE CAR TO TURN BACK ON. THANKFULLY IT DID WITHIN A MINUTE OR TWO GIVING ME JUST ENOUGH TIME TO CUT ACROSS THE HIGHWAY TO PULL OFF TO THE SIDE OF THE ROAD. I IMMEDIATELY CALLED THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP TO INFORM THEM OF WHAT HAPPENED AND THEY WERE PERPLEXED AND TOLD ME TO TAKE IT TO THE NEAREST VW DEALERSHIP IF THE ENGINE LIGHT WASN'T FLASHING, WHICH AT THE TIME IT WASN'T. THAT DEALERSHIP TURNED ME AWAY AND TOLD ME I SHOULD BE ABLE TO MAKE IT TO MY REGULAR DEALERSHIP. I WAS ONLY ABLE TO DRIVE ABOUT 10 MORE MILES BEFORE MY CAR COMPLETELY SHUT OFF AND WOULD NOT START. I HAD MY CAR TOWED TO MY REGULAR DEALERSHIP WHERE THEY BELIEVE IT MAY BE THE FUEL PUMP. SINCE I HAD THE RECALL COMPLETED PRIOR, I AM VERY FEARFUL THAT I WON'T BE SO LUCKY NEXT TIME. HAD TRAFFIC BEEN GOING AT THE REGULAR SPEED, I BELIEVE I WOULD HAVE BEEN SERIOUSLY INJURED OR DEAD. I NEED TO BE REASSURED THAT THESE RECALLS ARE DONE RIGHT AND TESTED TO ENSURE THERE AREN'T FAULTY PARTS AND THAT SAFETY IS PARAMOUNT.

Aug 04, 2018

VEHICLE WILL STALL OUT WHILE DRIVING OR PULLING OUT FROM A STOPPED POSITION. IT IS VERY DANGEROUS AS IT DOES THIS ON A DAILY BASIS. MY DAUGHTER HAD IT STALL OUT ON THE INTERSTATE WHILE GIVING IT GAS TO PASS ANOTHER VEHICLE. SHE WAS IN THE MIDDLE OF THE INTERSTATE SITTING THERE AND CALLED 911. THE VEHICLE RESTARTED BUT PUT HER IN A VERY DANGEROUS POSITION ON A BUSY INTERSTATE. THERE IS A RECALL ON THE FUEL PUMP AND ELECTRICALLY THAT WAS ISSUED A YEAR AGO -- HOWEVER THERE ARE NO PARTS TO FIX IT THEY SAY. WE HAVE NOT BEEN NOTIFIED OF ANY PARTS. I HAVE CALLED VW AND THEY SAID THAT IF I TOOK IT TO A DEALER FOR DIAGNOSIS THEY MIGHT COULD HELP WITH FINANCIAL ASSISTANCE. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NO CODE INDICATING THAT THE FUEL PUMP PROBLEM EXISTED. HOWEVER, I EXPLAINED THAT THE CAR IS DOING EXACTLY WHAT THE RECALL SAYS IS HAPPENING. I AM SO FRUSTRATED AND FEEL THAT VW IS PUTTING OUR FAMILY AT RISK ON A DAILY BASIS. WE NEED THIS PART AND REPAIR DONE ON OUR CAR IMMEDIATELY. WAITING OVER A YEAR WHEN A KNOWN PROBLEM EXIST IS JUST NOT RIGHT -- WHEN THIS CAN PUT A LIFE AT RISK. IF THE CAR STALLS OUT PULLING OUT IN FRONT OF ANOTHER VEHICLE OR GOING DOWN THE ROAD ON A BUSY INTERSTATE WHEN GIVING IT GAS TO PASS A VEHICLE IS JUST A HORRIFIC ACCIDENT WAITING TO HAPPEN. NUMEROUS LIVES COULD BE IMPACTED.

Jun 26, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE LOST POWER, THE ELECTRONIC POWER CONTROL WARNING INDICATOR REMAINED ILLUMINATED, AND THE ENGINE INDICATOR FLASHED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PIAZZA VOLKSWAGEN OF ARDMORE (150 WEST LANCASTER AVENUE, ARDMORE, PA 19003, PHONE: 610-896-3883). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 02, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE CONTACT'S SON WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE CONTACT CALLED TRACY VOLKSWAGEN (686 IYANNOUGH RD, HYANNIS, MA 02601 (508) 775-3049) AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AT LEAST TWICE PRIOR TO THIS FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC TEST WITH A VOLKSWAGEN DEALER, PAY FOR THE REPAIRS, AND SEEK REIMBURSEMENT IF THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Oct 17, 2017

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

3 complaints

MY CAR WAS ON A LARGE BLVD WITH OTHER CARS IN MOTION WHEN ALL OF A SUDEN WITH OUT NOTICE JUST COMPLETELY SHUT OFF. THIS WAS NOT THE FIRST TIME IT HAPPENED IT HAPPENED MANY TIMES BEFORE. I TAKE IT TO THE DEALERSHIP TO FIX THE PROBLEM AND NO RESULTS I STILL HAVE THE SAME PROBLEM. I FEAR FOR MY LIFE I FEEL LIKE MY CAR IS A DEATH TRAP AND ONE DAY A BIG TRAGEDY CAN OCCUR DEW TO THE FACT THAT THE DEALERSHIP FAILS TO PROVIDE THE RIGHT SERVICE. IT'S AN ONGOING SITUATION FOR MANY YEARS WITH NO RESULTS. I RECEIVED A RECALL ON JUNE 2018 FOR A FUEL PUMP CONTROL MODULE, DEALERSHIP ASSURED ME THAT WAS THE REASON WHY THE VEHICLE WAS SHUTTING OFF IN MOTION THEY INSTALLED THE FUEL PUMP CONTROL MODULE ON JULY 2018 AND PROBLEM STILL OCCURRING.

Aug 06, 2018

MY VEHICLE HAD COMLETE LOSS OF MOTIVE POWER WHILE IN MOTION, I LET IT ROLL TO THE SIDE OF THE ROAD AND SHUT IT OFF BY TAKING THE KEY OUT OF THE IGNITION. AFTER RESTARTING IT IT SEEMED TO RUN FINE, I WAS ONLY 5 MINUETS AWAY FROM HOME. SECOND INCIDENT HAPPENED ON MY WAY TO WORK IN MORNING RUSH HOUR ON THE HIGHWAY , SAME SITUATION ACCRUED. AFTER WAITING A MINUTE TO RESTART IT WORKED FINE. AFTER THIS HAPPENED ON A DAILY BASIS I TIMED HOW LONG MY CAR WOULD RUN BEFORE IT WOULD HAPPEN AGAIN, IT RAN FOR 14 MIN AND WOULD LOOSE ALL MOTIVE POWER, ALL OTHER POWER WORKED FINE,LIKE LIGHTS, RADIO AND SO ON. I THEN WENT ON THE VOLKSWAGEN WEBSITE AND RESEARCHED THE PROBLEM, COMING TO FIND OUT THERE IS A RECALL ON MY PROBLEM. MY VEHICLE WAS ALWAYS IN MOTION WHEN IT HAPPENED, ON HIGHWAY, SIDE ROADS. I WAS LUCKY NOT TO GET HIT OR COME TO A COMLETE STOP IN THE CENTER OF AN INTERSECTION!!! I TOOK MY CAR TO A VW REPEALER AND EXPLAINED MY FINDING AND GAVE THEM THE RECALL NUMBER 20AE, THEY FIXED IT BY REPLACING THE FUEL PUMP CONTROLL MODULE, DUE TO THE MODULE BEING BAD I ALSO HAD TO GET NEW FUEL PUMP.

Jun 08, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TIMMONS VOLKSWAGEN OF LONG BEACH, LOCATED AT: 3940 CHERRY AVENUE, LONG BEACH, CA 90807, TEL: (562)595-4601, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP, THE MASS AIR FLOW SENSOR, AND AIR TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Jun 26, 2017

ELECTRICAL SYSTEM

3 complaints

THE "STEERING COLUMN LOCK DEFECTIVE" MESSAGE IS COMMON IN THE 2009-2010 VW CC MODEL, VW ISSUED A RECALL THAT EXPIRED ON FEBRUARY 28, 2013. THIS IS A SERIOUS SAFETY ISSUE THAT CAN CAUSE THE CAR TO STALL IN TRANSIT. VW SHOULD ISSUE A SAFETY RECALL ON THIS ISSUE AND TO ENSURE HUMAN SAFETY. MY VEHICLE JUST STARTED TO DISPLAY THE MESSAGE WHEN THE SEASON CHANGED, FROM MY UNDERSTANDING IT'S A COMMON ISSUE THAT VW FAILS TO TAKE FULL RESPONSIBILITY FOR AND INSTEAD SHIFTS THE COSTS OF A KNOWN DEFECT TO ITS CUSTOMERS.

Dec 20, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A CLICKING NOISE EMITTED WHEN TURNING THE IGNITION KEY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Feb 25, 2016

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG LIGHT REMAINED ILLUMINATED, AND THE HORN AND STEERING WHEEL CONTROL FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Nov 20, 2015

POWER TRAIN,VEHICLE SPEED CONTROL

3 complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE CONTACT STATED THAT THE RPMS INCREASED TO 3,500; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE GEAR SHIFTER FELT AS IF THE VEHICLE SHIFTED INTO SPORT MODE. THE DRIVE ICON ILLUMINATED. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL AGAIN, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN DEALER AT (855) 402-5098 LOCATED AT 3600 S CENTRAL EXPY, MCKINNEY, TX 75070 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE DEALER STATED THAT THE ENGINE COULD NOT BE TAKEN APART. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE MECHATRONIC CONTROL MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Nov 20, 2017

THE ENGINE LIGHT IS ON IN MY VEHICLE AND I FOUND OUT THERE IS AN UNEXPECTED MECHANICAL GEAR DISENGAGEMENT (TROUBLE CODE P2711). THE DEALERSHIP QUOTED $2,400 SUGGESTING ME TO REPLACE CLUTCH PACKS, AFTER I SPENT $140 SIMPLY FOR DIAGNOSIS. I SAW THAT VW USED TO PROVIDE A SAFETY RECALL AND EXTENDED WARRANTY FOR DSG TRANSMISSION FOR CERTAIN MODELS IN 2007 TO 2010. I ALSO FOUND ONLINE THAT THERE ARE MANY REPORTED DSG-RELATED FAILURES. I, JUST AS MANY VW OWNERS DO, HAVE EXPERIENCED DELAYS AT SHIFT POINTS, CAUSING ERRATIC SHIFTING, JERKING, LONG STALL PAUSES, CLUTCH SLIPPING, SURGING IN FORWARD AND REVERSE, ETC. WHILE THE CAR IS EITHER ACCELERATING, PASSING OR CRUISING. HOWEVER, MY 2010 VW CC (55K MILEAGE) IS NOT UNDER THIS EXTENDED WARRANTY. I THINK IT'S VERY RIDICULOUS, SINCE I'VE TAKEN GOOD CARE OF MY VEHICLE, BUT HAVE ALREADY EXPERIENCED 3 SAFETY RECALL (INCLUDING TAKATA RECALL AND FUEL PUMP RECALL), AND THIS TIME THEY REFUSE TO REIMBURSE MY COSTS INCURRED BY THEIR COMMONLY-KNOWN DANGEROUS TRANSMISSION FAILURE. I'M ALREADY HUGELY INFLUENCED BY THIS MODEL'S SAFETY RECALLS, AND DON'T WANT TO PAY $2400 FOR THEIR DESIGN DEFECTS. EVEN IF I REPAIR IT AT MY OWN EXPENSE, IT'S HARD TO SAY SUCH A BAD TRANSMISSION WILL NOT CAUSE OTHER DANGER OR TROUBLE IN THE FUTURE. IF THIS IS THE SAME DSG TRANSMISSION THAT'S REPORTED TO BE TROUBLESOME, THEIR WARRANTY/RECALL SHOULD BE FAIRLY PROVIDED TO ALL INFLUENCED VEHICLES. THANK YOU FOR YOUR TIME!

Oct 02, 2017

THIS 2010 VOLKSWAGEN CC WAS PURCHASED AS A CPO IN 2012 WITH 33K MILES ON IT. SECOND OWNER. WITH NO WARNING, CLUTCH FAILED COMPLETELY WITH ONLY 43K MILES, AND GEARS WOULD NOT ENGAGE, I MADE A SUDDEN SHARP LEFT TURN TO THE ROAD SIDE, LOST CONTROL OF THE CAR, DEPRESSED BRAKE HARD TO FORCEFULLY STOP THE CAR WITH THIRD GEAR ENGAGED. AN ONLINE SEARCH SHOWS THAT MANY OTHER VW CC AND GOLF (2010, 2012 MODELS) HAVE HAD CLUTCH FAILURES WITH APPROXIMATELY THE SAME MILEAGE. ALSO, THERE IS A VW TECHNICAL SERVICE BULLETIN (VW 2028783) WHICH SHOWS THERE IS A CLUTCH ASSEMBLY ISSUE WITH THE CAR AND DIRECTS DEALERS TO REPLACE CLUTCH KIT FOR THOSE DEFECT MODELS. I CONTACTED VW CUSTOMER CARE AS THIS IS A SAFETY ISSUE, AND AS I IN NO WAY ABUSED THE CLUTCH. ALSO, INFORMED THEM THAT THIS CC IS STILL WITHIN THE 2YR/24K MILE CPO WARRANTY. VW CUSTOMER OPENED A CASE, HOWEVER, THE CASE MANAGER CLAIMED THAT THE CLUTCH IS NOT INCLUDED IN THE POWERTRAIN WARRANTY AND THAT VW WOULD NOT AUTHORIZE REPAIR, EVEN THOUGH THEY ARE AWARE OF THE FACT THAT THEY UPDATED THE PARTS AND HAVE DISTRIBUTED THE TSB DUE TO PREMATURE FAILURE. *TR

Jul 01, 2014

SERVICE BRAKES, HYDRAULIC

3 complaints

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH SHE TRIED TO ENGAGE THE BRAKE PEDAL AND IT EXTENDED TO THE FLOOR WHILE THE ABS ALSO ENGAGED. SHE WAS ABLE TO STOP THE VEHICLE BY APPLYING CONTINUOUS PRESSURE TO THE BRAKE PEDAL AND CHANGING GEARS. THE CONTACT MENTIONED THAT THE FAILURE HAPPENED SEVERAL TIMES; HOWEVER, THE MOST RECENT FAILURE, SHE WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO ANOTHER VEHICLE. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WERE UNABLE TO DUPLICATED THE FAILURE BUT THEY CONFIRMED THAT THE AUTO HOLD SYSTEM WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT SINCE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, THE VEHICLE COULD BE DRIVEN. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 10,368 AND THE CURRENT MILEAGE WAS 10,390.

Feb 04, 2011

Crash: 1

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 10 MPH THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THE BRAKE PEDAL HAD FALLEN ONTO THE FLOOR WHICH INCREASED THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE WAY HE WAS DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 250 AND THE CURRENT MILEAGE WAS 2000.

Jul 02, 2010

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT ATTEMPTED TO BRAKE FROM SPEEDS OF 35 MPH AND THE BRAKES DID NOT ENGAGE. THE VEHICLE ABNORMALLY ACCELERATED AND THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE AT LEAST 5 TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 1,953.

Jun 18, 2010

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

2 complaints

WIRING HARNESS RUNNING THROUGH THE TRUNK AREA OF THE VEHICLE IS ROUTED IN SUCH A MANNER THAT OPENING AND CLOSING THE TRUNK CAUSES THE INSULATION TO CHAFE, RESULTING IN A SHORT CIRCUIT WHICH CAUSES THE TRUNK TO OPEN WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION AND THE TAIL/BRAKE LIGHTS TO CEASE FUNCTIONING PROPERLY.

Jul 12, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE STATIONARY, THE BRAKE LIGHTS AND THE REVERSE GEAR LIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATED THAT NONE OF THE LIGHTS ON THE TRUNK OF THE VEHICLE WERE ILLUMINATED. THE CONTACT STATED THAT THERE WAS STRESS APPLIED TO THE QUARTER PANEL WIRES WITHIN THE TRUNK BY THE OPENING AND CLOSING OF THE TRUNK, WHICH IN TURN FRACTURED THE WIRING SYSTEM. IN ADDITION, THE TRUNK WOULD NOT OPEN WHEN PROMPTED WITH THE KEY FOB. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,100. THE VIN WAS NOT AVAILABLE.

Oct 06, 2017

FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

2 complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (REEVES VOLKSWAGEN TAMPA, 11337 N FLORIDA AVE, TAMPA, FL 33612) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 12, 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,094. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 30, 2018

AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

MY VEHICLE HAD 2 RECALL NOT RESOLVED WITH VOLKSWAGEN. ONE OF THEM IS 20AE FUEL PUMP MODULE RECALL, WHICH COULD POTENTIALLY CAUSED LOSS OF MOTIVE POWER WHILE IN MOTION. I HAD THIS SYMPTOMS 5 TIMES IN A WEEK, WHEN I DRIVE ON THE STREET THE CAR JUST STALLED. VOLKSWAGEN'S DEALER TOLD ME THE REPAIR IS UNAVAILABLE. THEY HAVE NO ESTIMATION HOW LONG I NEED TO WAIT BEFORE THE REPAIR PARTS AVAILABLE. I DEFINITELY DON'T WANT TO TAKE THE RISK TO CONTINUE DRIVING MY CAR. BUT ALTERNATE TRANSPORTATION IN NOT PROVIDED BY VOLKSWAGEN.

May 10, 2018

WE EXPEND TO BUYING CONSTANTLY THE IGNITION COIL . ONE YEAR AGO WE CHANGE THE WATER PUMP, AND ONE MONTH AGO WE CHANGED THE FUEL PUMP.WE HAD RECALL FOR THE AIR BAG WHICH WAS CHANGED AT THE DEALERSHIP. NOW WE HAVE A PROBLEM WITH THE TIRES N 5000 PLUS BECAUSE HAVE BUBBLES IN THE SIDES.

Nov 05, 2017

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

CAR WOULDN'T GO OVER 40. HAVING HARD TIME GOING AND NOTICE LEAK UNDER THE FRONT OF THE CAR. TOOK TO THE DEALER SAID I NEED A NEW WATER PUMP. IDK IF THAT WAS THE CAR WOULD GO OVER 40 AND HAVE HARD TIME DRIVING. I WAS DRIVING CITY STREET. HAVING TO STOP FOR RED LIIGHTS.

Jan 24, 2018

I HAVE A 2010 VOLKSWAGEN CC SPORT WITH A LITTLE MORE THAN 91872 MILES ON IT. I WAS ACCELERATING ON THE HIGHWAY AND MY VEHICLE BEGAN TO SPUTTER. THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT CAME ONE. MY VEHICLE HAS HAD SLUGGISH ACCELERATION SINCE THEN. I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED WITH SEVERAL VOLKSWAGEN OWNERS. THERE SEEMS TO BE SEVERAL DIFFERENT OPTIONS WHEN IT COMES TO REPAIRING THIS PROBLEM. THE ONLY THING THAT SEEMS TO BE COMMON IS THAT IT OCCURRED WHEN ACCELERATING. THE OTHER THING THAT I HAVE NOTICED IS THAT THIS PROBLEM IS NOT SPECIFIC TO ONE VEHICLE IN THE VOLKSWAGEN LINE UP. THIS IS DEFINITELY A MANUFACTURERS SAFETY DEFECT IN THEIR SYSTEM THAT NEEDS TO BE CORRECTED BEFORE IT CAUSES AN ACCIDENT. I AM AWARE OF NHTSA RECALL NUMBER17V509 (MANUFACTURER RECALL NUMBER20AE). THIS RECALL IS FOR THE FUEL PUMP MODULE WHICH COULD RESULT IN A NO START CONDITION OR A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION. THE EPC WARNING LIGHT HAS THE SAME SAFETY RISK AS THIS RECALL. THIS COULD RESULT IN A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

Sep 29, 2017

STEERING,AIR BAGS

2 complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS INOPERABLE AS WELL AS THE OTHER FUNCTION BUTTONS ON THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO FRED BEANS VOLKSWAGEN (315 W LANCASTER AVE, DEVON, PA 19333 (610) 687-0700) WHERE IT WAS DIAGNOSED WITH A FRACTURED CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN JANUARY PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS SERVICED PER A CLOCK SPRING RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT SHE DID NOT RECALL RECEIVING A RECALL NOTIFICATION FOR THE CLOCK SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *BF UPDATED 7/31/18*JB

Oct 16, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE HORN AND ALL THE BUTTONS ON THE STEERING WHEEL FAILED TO OPERATE. THE AIR BAG AND STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT EVERYTHING IN THE STEERING WHEEL AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE CLOCK SPRING WAS INDEPENDENTLY REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Aug 26, 2016

STRUCTURE

2 complaints

THE VW CC 2010 AND OTHER CC MODELS HAVE A "TRAY" BETWEEN THE TRUNK AND THE BACK WINDOW THAT CRACKS WITH AGE DEPENDING ON HOW MUCH SUN THE CAR IS EXPOSED TO. CARS UNDER WARRANTY WILL GET THE PART REPLACED FOR FREE. THE COST OF THE PART IS $200 AND IS BOUND TO CRACK AGAIN DUE TO THE CURVATURE IN THE DESIGN AND THE MATERIAL.

Mar 22, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE WHENEVER IT RAINED THROUGH ALL FOUR DOORS. IN ADDITION, THE WINDOWS COULD NOT BE OPENED OR CLOSED, AND WHEN THEY WERE ABLE TO BE CLOSED THEY DID NOT DO SO PROPERLY. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE DEALER WHERE THEY ADJUSTED THE WINDOWS BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 39,000.

Dec 01, 2011

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

CAR WOULD NOT START BUT BATTERY WAS GOOD. ISSUE SEEMS TO BE LOCALIZED TO THE TRANSMISSION AS IT EVENTUALLY STARTED AFTER MESSING AROUND WITH THE SHIFT LEVER. AFTER STARTING I WAS UNABLE TO SHIFT OUT OF PARK AND I THINK THIS IS A SENSOR LOCKING THE SHIFTIER. *TR

Mar 19, 2015

I WAS DRIVING 65 MPH ON THE FREEWAY WHEN THE CAR , "WITH OUT WARNING"THE CAR DECELERATED AND STOPPED. IT WAS IN DRIVE, I HAD TO PUT IT IN PARK AND RESTART IT. I WAS VERY LUCKY NOT TO GET HIT. THIS IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED. I AM TAKING IT TO THE DEALER TODAY. 09/27/2010. *TR

Sep 27, 2010

ENGINE AND ENGINE COOLING,POWER TRAIN

2 complaints

HESITATION AND JUTTERING, VIBRATION, SURGING WHEN ACCELERATING AFTER A STOP. THERE IS NO RHYME OR REASON TO WHEN THE CAR IS GOING TO ACT UP AND NOT ACCELERATE AS IT IS SUPPOSED TO. ESPECIALLY DANGEROUS WHILE IN TRAFFIC OR AT AN INTERSECTION.THE CAR DOES NOT SHIFT GEARS SMOOTHLY, IT IS A CONSTANT JERKING WHILE DRIVING. THE CARS ALSO ROLLS UP TO 6" WHEN YOU PUT IT IN PARK EVEN WHEN ON A FLAT LEVEL SURFACE. THE DEALER KEPT MY CAR FOR 1 MONTH AFTER I COMPLAINED A SECOND TIME, THEY REPLACED THE MECHATRONICS AND ALSO UPDATED THE SOFTWARE, THERE IS NO IMPROVEMENT OR CHANGES. MY FIRST COMPLAINT WAS AT MY FIRST SERVICE AND THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. MY CAR IS BACK AT THE DEALER AND HAS BEEN FOR 3 WEEKS NOW, AGAIN, THEY ARE SAYING THEY CANNOT DUPLICATE THE PROBLEM AND HAVE TOLD ME THE PERFORMANCE OF THE CAR IS "NORMAL" BECAUSE OF THE MECHATRONIC SYSTEM. I HAVE ALSO CONTACTED VOLKSWAGEN CORPORATE BECAUSE THE DEALER HAS NOT BEEN VERY HELPFUL AND THEY INSIST THAT THE CAR DRIVES LIKE IT SHOULD. I'VE OWNED MANY NEW CARS AND HAVE NEVER HAD THE ISSUES I AM HAVING WITH THIS CAR. I DO NOT FEEL SAFE IN THIS CAR WHILE DRIVING IT. I DROVE ANOTHER CC AND IT DROVE EXACTLY LIKE MINE. VOLKSWAGEN NEEDS TO ADDRESS THIS IMMEDIATELY WHATEVER THE ISSUE IS, SEEMS TO ME IT IS AN ENGINEERING DESIGN PROBLEM. *TR

Dec 13, 2010

PROBLEMS WITH VW DSG TRANSMISSION - 2010 CC SPORT. *TR

Apr 19, 2010

STEERING,SUSPENSION,VEHICLE SPEED CONTROL

1 complaint

WHEN I AM DRIVING THE VEHICLEL SOMETIMES IT HESITATES I DON'T KNOW IF F IS AIR FLOW SENSOR OR TRANSMISSION A HAD NO IDEA

May 02, 2019

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I WAS DRIVING MY CAR HEADED OUT OF TOWN AND NOTICED WHILE DRIVING MY CAR STARTED TO ACCELERATING ON ITS ON ALMOST CAUSING ME TO ALMOST LOSE CONTROL AND HIT THE PERSON IN FRONT OF ME PUTTING ME AND MY FAMILY LIFE IN DANGER. WE ENDED UP TURNING AROUND TO HEAD BACK HOME AND ON THE WAY HOME WE STARTED SMELLING A STRONG GAS THE SMELL WAS SO LOUD WE ENDED UP PULLING OVER AND CALLING FOR A RIDE ALSO WHEN STOPPED AT A LIGHT OR STOP SIGN TO LONG I NOTICED THE VEHICLE WOULD JUMP OUT OF DRIVING AND SWITCH INTO A DIFFERENT GEAR ON IT'S OWN CASING ME TO HAVE TO PUT MY EMERGENCY SIGNAL LIGHTS ON AND RESTART THE VEHICLE IN ORDER TO GET IT BACK INTO DRIVING EVERYTIME THAT HAPPENED I WOULD NOTICE THAT THE D ON THE DASHBOARD WOULD BE GONE I ENDED UP TAKING MY VEHICLE TO THE DEALERSHIP VW IN BRADENTON FL SO IT COULD BE LOOKED AT IT HAD RECALLS IT THEY ALSO LISTED A FEW OTHER THINGS THEY NEEDED TO DO SO AFTER THEM SO CALLED FIXING IT THE COST I HAD TO PAY WAS $1,555.88 SO AS I LEFT I NOTICED THE ENGINE LIGHT WAS BACK ON THE CAR WAS STILL DOING THE SAME THING LIKE IT NEVER WAS FIXED I CALLED THE DEALER AND THEY TOLD ME TO BRING IT BACK NEXT FRIDAY I ENDED UP STOPPING TO TO CHECK MY OLI LEVEL AND NOTICED THAT VW DEALER MECHANIC FORGOT TO PUT MY OIL BACK IN MY CAR AFTER FIXING A SMALL DRIP THAT THEY SAID WASNT THAT ARGENT TO FIX AND IN I DECIDED TO GO AHEAD AND LET THEM DO ANYWAYS BEFORE I DROPPED MY CAR OFF TO VW I HAD JUST GOT A OIL CHANGE 2 DAYS BEFORE AT THIS POINT I'M SO HURT I'M A PATIENT OF 1 WITHOUT A CAR NOW ALL BECAUSE THE VW FORGOT TO PUT MY OIL BACK INTO MY CAR WHEN THEY GOT DONE MY CAR IS DESTROYED MY $1,555.88 >IS GONE MY MOTOR HAD NO OIL IN AND ALL I GOT WAS A SORRY EVERYTHING I WORKED WORKED HARD FROM WAS TAKEN AWAY FROM ME ALL IN A BLINK OF A EYE😢

Mar 14, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

VEHICLE WAS SERVICED AT 180K BY VW DEALERSHIP; A PREMIUM SERVICE WAS SELECTED; ENGINE LIGHT CAME ON AS I WAS TAKING IT IN; THE VEHICLE PREVIOUSLY DID TURN OFF WHILE ON THE HIGHWAY ON ITS OWN WHICH THEN NEEDED TO BE RESTARTED. THE CAR JERKED AS IF MY SPARK PLUGS WERE HAVING ISSUES. HAVE HAD TO CHANGE SPARK PLUGS FREQUENTLY COMPARED TO NORMAL WEAR AND TEAR. I WAS TOLD IT WAS THE AIR/CAM SENSOR (AS A RECOMMENDATION FROM THE DEALERSHIP) THE CAR HAD BEEN RUNNING SLUGGISH BUT NORMAL PRIOR TO IT GETTING SERVICED. THE CAR WAS READY FOR PICK UP AND ENGINE LIGHT WAS CLEARED. CAR WAS DRIVEN ABOUT 35MI FROM DEALERSHIP TO PLACE OF RESIDENCE. CAR PERFORMED NORMAL. NEXT DAY WENT TO TURN ON THE VEHICLE AND IT WOULD NOT START. IT DID START LONG ENOUGH THAT I COULD USE MY OWN CODE READER THE VEHICLE HAD 15 ERRORS ACCORDING TO THE READER. I LET THE CAR SIT FOR A MONTH BEFORE I COULD TOW IT TO THE DEALERSHIP WHERE IT WAS SERVICED. VW IS NOW SAYING THEY DON'T KNOW WHAT IS WRONG WITH THE VEHICLE. CAMSHAFT IS WHAT THEY ARE LOOKING AT . ANOTHER POSSIBILITY VW EXPLAINS IS MASSIVE ENGINE FAILURE.

Oct 02, 2018

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

FUEL PUMP MODULE AND TAKATA INFLATORS WHILE DRIVING ON THE FREEWAY ON THE WAY TO WORK MY CAR ENDED UP LOSING POWER AND COMPLETELY SHUTTING DOWN WHILE IN MOTION. THE SUDDEN LOSS OF POWER SHUT OFF ALL OF MY LIGHTS INSIDE AND OUT. AS SOON AS THIS HAPPENS I BEGIN TO PRESS ON MY BRAKES ONLY TO NOTICE THAT MY BRAKES FELT LIKE THEY WERE LACKING PRESSURE. THE LACK OF PRESSURE ON THE ROTARS MADE IT VERY DIFFICULT TO SLOW DOWN AND WITH THERE BEING NO POWER ALSO MADE IT DIFFICULT TO TURN THE WHEEL. I MERGED OVER TOWARD THE SHOULDER AND ENDING UP HITTING SOME TYPE OF WATER RUN OFF DIP THAT CAUSED MY CAR TO BOUNCE UP AND BLOW OUT MY RIGHT FRONT TIRE. THE BLOWOUT WAS WHAT HELPED ME SLOW MY CAR DOWN AND BRING IT TO A STOP. THAT CAUSED DAMAGE TO THE BODY OF MY CAR. AFTER STOPPING I TRIED CHECKING IF THE CAR WOULD TURN ON AND IT HAD NO RESPONSE. I THEN HAD IT TOWED AWAY. THAT WAS IN 2016 AND TO THIS DAY THE CAR HASN'T BEEN ABLE TO GET FIXED.

Aug 07, 2018

Crash: 1

Injuries: 1

VEHICLE SPEED CONTROL

1 complaint

POLICE OFFICER PULLED OVER MY VEHICLE DUE TO SPEEDING WHILE MY SPEEDOMETER READ THE EXACT SPEED LIMIT. MY SPEEDOMETER NEEDLE FLUCTUATES IN SPEED (MOVES UP AND DOWN RANDOMLY) EVEN WITH CRUISE CONTROL ON. ALSO SAME PROBLEM FOR THE TACHOMETER. THIS IS A DEFECTIVE ITEM AND CAN CAUSE AND OR ACCUMULATE TO A CAR ACCIDENT AND OR DEATH. I HAVE READ ON COUNTLESS FORUMS OF VOLKSWAGEN OWNERS STATING THEIR NEWER VOLKSWAGEN MODELS HAVE INCORRECT SPEED READINGS I HAVE EVEN CHECKED WITH A HANDHELD GPS SYSTEM AND IT DID NOT READ WHAT WAS DISPLAYED ON MY SPEEDOMENTER.

Jun 07, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

I JUST RECENTLY BOUGHT MY VERY 1ST. USED 2010 VOLKSWAGEN CC. AFTER I BOUGHT IT, I REALIZED THAT THE MASTER WINDOW SWITCH ON THE DRIVERS SIDE DOESN'T WORK. THE CAR IS SHOWING ONLY 45,000 MILES ON IT. SO I WOULD HAVE TO REACH OVER TO THE PASSENGER SIDE DOOR, TO GET THE WINDOW TO ROLL UP. ALSO, MY HEATER ISN'T WORKING. I HEAR THE FAN RUNNING AT DIFFERENT SPEEDS, BUT ONLY COOLAIR COMING OUT. ON TOP OF THAT, THE FABRIC ON THE HEADLINER IS COMING DOWN. I FOUND OUT THAT IN ORDER TO REPLACE THE HEADLINER, YOU HAVE TO GET THE FRONT WINDSHIELD REMOVED TO GET THE HEADLINER OUT. RIDICULOUS! CAR MANUFACTURERS HAVE BEEN AROUND FOR MANY YEARS. CAR HAVE GOT FASTER AND SAFER THROUGHOUT THE YEARS, BUT THE HEADLINERS STILL FALL DOWN. IT'S NOT ACCEPTABLE! USE BETTER ADHESIVE, BETTER MATERIAL. TAKE MORE PRIDE IN YOUR PRODUCT.

Apr 10, 2018

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

HORN HAS STOPPED WORKING. DEALER IS SAYING THAT THE REPAIR NEEDED IS REPLACEMENT OF THE CLOCK SPRING, WHICH HAS NOT BEEN REPLACED YET ON THIS CAR, AND WAS NOT PART OF THE PREVIOUS CLOCK SPRING RECALL (15V483000). CAR HAS HAD A MILD SCRAPING SOUND AROUND THE STEERING WHEEL SINCE I GOT IT AT 12,500 MILES, WHICH IS A KNOWN SYMPTOM OF CLOCK SPRING PROBLEMS. CURRENTLY CAR HAS 105000 MILES. THE TAKATA AIRBAG RECALL SERVICE WAS PERFORMED VERY RECENTLY, WITHIN THE LAST MONTH. THERE IS NO ERROR LIGHT ON CURRENTLY, AIRBAG OR OTHERWISE. BUT I CANNOT PASS STATE INSPECTION WITHOUT THE HORN WORKING. DUE TO THE ORIGINAL REASON FOR THE CLOCK SPRING RECALL ON THIS MODEL, I AM CONCERNED THAT THE AIRBAG MAY NOT BE WORKING PROPERLY, AND ADDITIONALLY, THAT THE CAR IS LESS SAFE FOR NOT HAVING A HORN. I WAS NOT NOTIFIED TO GET SERVICE FOR THE PREVIOUS RECALL, DESPITE HAVING A MODEL THAT WAS KNOWN TO HAVE PROBLEMS.

Mar 16, 2018

POWER TRAIN,ENGINE

1 complaint

"TAKATA RECALL" RECENTLY WHILE I WAS DRIVING ON THE HIGHWAY, I SLOWED DOWN TO STOP AT A STOP LIGHT BUT WHEN THE LIGHT TURNED GREEN I PROCEEDED TO DRIVE AND MY CAR WAS STALLING AND ALMOST GOT HIT FROM BEHIND BY AN 18 WHEELER. NOW IM AFRAID TO DRIVE MY OWN CAR SOMETHING NEEDS TO BE DONE ABOUT THIS.

Mar 09, 2018

SUSPENSION,POWER TRAIN

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DROPPED INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCMINNVILLE VOLKSWAGEN (1920 OR-99W, MCMINNVILLE, OR 97128, (503) 472-4658) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mar 08, 2018

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

1 complaint

I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN MY AIRBAG LIGHT WENT ON AND MY STEERING WHEAL STARTED DOING A CLICKING SOUND WHEN I STEER TO THE LEFT OR RIGHT ALL CONTROL PANELS ON MY STEERING WHEEL STOPPED FUNCTIONING INCLUDING THE HORN. I CALLED VOLKSWAGEN AND THEY SAID THAT THEY WOULD CHARGE ME $150 TO ACCESS THE CAR, I TOLD THEM ABOUT CLOCK SPRING AND THEY SAID THAT I WOULD HAVE TO PAY TO GET THAT FIXED. I REALLY DON'T FIND THIS FAIR THAT I HAVE TO PAY TO GET SOMETHING FIXED THAT ORIGINALLY WASN'T DONE CORRECTLY I THINK THAT THEY SHOULD TAKE MORE RESPONSIBILITY FOR THEIR WORKMANSHIP. ALSO MY SEATBELT CLAPS DOCENT WORK I CALLED THEM TO SEE IF THIS IS SOMETHING THAT THEY WOULD FIX BEING A SAFETY ISSUE AND THEY SAID NO. I THINK THAT ALL CAR COMPANIES SHOULD BE RESPONSIBLE FOR SEATBELT AND AIRBAG ISSUES ON A CAR. NOT EVERYONE HAS THE MONEY TO REPLACE SEATBELT CLASP AND MANY PEOPLE LIVE DAY BY DAY ON THERE PAYCHECK.

Mar 04, 2018

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. I LOST POWER ON A THE ROAD WHILE IN MOTION

Feb 21, 2018

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED DUE TO THE FEES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AN UNKNOWN VOLKSWAGEN DEALER IN MACON, GA WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING DUE TO THE COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Feb 20, 2018

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

WHEN EITHER SLOWING DOWN OR COMING TO A STOP MY CAR STARTS JERKING , I ATTEMPT TO ACCELERATE AND I CANNOT , MY CAR SEEMS TO GOING INTO A NEUTRAL STATE. THE DRIVE (D) GEAR FLASHES SO I AM STUCK. I HAVE TO PUT MY CAR INTO PARK (P) TURN OFF MY CAR IN THE MIDDLE OF TRAFFIC THEN TURN IT BACK ON TO DRIVE. ALSO, IF I AM IN THE DRIVE (D) GEAR AND I NEED TO GO IN REVERSE (R) I HAVE TO PUT INTO PARK (P) THEN TURN IT OFF AND THEN MOVE INTO THE REVERSE (R) GEAR. THIS STARTED HAPPENING INTERMITTENTLY, I TOOK IT TO VW AND THEY DIDN'T SEE ANYTHING WRONG WITH IT. I TOOK IT TO THE LOCAL O'REILLYS AND THEY SAW A P2711 CODE, I TOOK IT TO A LOCAL TRANSMISSION REPAIR AND THEY TOLD ME THEY GET A LOT OF THESE COMPLAINTS AND SUGGESTED I REPORT IT TO YOU.I I ALSO CALLED THE VW DEALERSHIP IN TALLAHASSEE FL WHERE I PURCHASED MY CAR THEY TOLD ME IT COULD COST ANYWHERE FROM $5000 TO $1100 TO FIX. IN MY RESEARCH I SAW THE SAME THING HAPPENED IN AUSTRALIA WHERE A LADY DIED BECAUSE THE GEAR SHIFTED FROM DRIVE INTO NEUTRAL WHILE SHE WAS DRIVING. I AM AFRAID FOR MY SAFETY AND MY DAUGHTERS WHO RIDE WITH ME. VW NEEDS TO RECALL THE DSG TRANSMISSION AND IMPLEMENT A FIX.

Nov 28, 2017

AIR BAGS,SEAT BELTS,FUEL/PROPULSION SYSTEM

1 complaint

TAKATA INFLATORS: DEALER REPLACED THE AIRBAGS DUE TO RECALL BUT THE SERVICE LIGHT CAME ON AFTER REPLACEMENT AND DEALER MADE EXCUSES WHEN I TOOK IT IN FOR INSPECTION STICKER. THE DRIVER SEAT BELT SENSOR DOESN'T STOP BEEPING. THE TRUNK LATCH DOESN'T WORK AND DEALER CAN'T FIGURE OUT WHY THE SUSPENSION HAS CRACKING SOUNDS. ALSO HAD A FUEL LEAK WHICH THEY DID FIX. NOT HAPPY WITH MY VW

Nov 17, 2017

WHEELS,UNKNOWN OR OTHER

1 complaint

TIRES CONSTANTLY SUFFER FROM CUPPING.

Sep 18, 2017

ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

TL* TAKTATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE ABRUPTLY CUT INTO THE CONTACTS LANE, THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE AND THE AIR BAG LIGHT ILLUMINATED AS WELL AS THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY FOR DIAGNOSIS WHO REPLACED THE CLOCK SPRING ASSEMBLY. THE CONTACT RECEIVED NOTIFICATION OF TWO MANUFACTURER RECALLS MONTHS LATER FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Sep 14, 2017

UNKNOWN OR OTHER,ENGINE

1 complaint

TIMING CHAIN TENSIONER STRETCHED TIMING CHAIN. CHECK ENGINE LIGHT ONPARKED. 3 CLASS ACTION SUITS AGAINST VW FOR FRAUD KNOWING THIS ISSUE WAS PRESENT WHEN VEHICLE WAS SOLD.

Aug 03, 2017

AIR BAGS,UNKNOWN OR OTHER,ENGINE

1 complaint

HELLO, I BOUGHT THIS CAR 2 MONTHS AGO , MILEAGE 89000 .PROBLEM WITH A GEARBOX DSG, ON THE WEBSITE I GOT THIS ; VOLKSWAGEN HAS ANNOUNCED A PROGRAM TO HELP OWNERS OF VW AND AUDI VEHICLES EQUIPPED WITH THE COMPANY’S DUAL-CLUTCH DSG TRANSMISSIONS. AFTER A FLURRY OF COMPLAINTS TO THE NHTSA, VW WILL REPLACE COMPONENTS INSIDE THE TRANSMISSION. ISSUES APPARENTLY STEMMED FROM FAULTY TEMPERATURE SENSORS THAT WOULD FORCE THE DSG BOXES INTO NEUTRAL, OFTEN WHILE OWNERS WERE DRIVING. VW WILL REPLACE THE COMPONENTS AND OFFER LOANER CARS DURING THE REPAIRS. OWNERS WHO HAVE ALREADY PAID OUT-OF-POCKET FOR THE FIX WILL BE REIMBURSED. THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. BUT WHEN I TALK TO VW DEALER BROOKLYN THAY TOLD ME GOODBYE, YOU HAVE RECALL FROM AIRBAG. AND WE DONT CARE ABOUT YOUR DSG PROBLEM ALTHOUGH IT WAS SAID THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. 1. TAKATA RECALL 2. DSG TRANSMISSION, DELAY, JERKS ON THE REAR GEAR. MECHATRONIC ALWAYS OVERHEAT. WHEN TURNING ON THE REAR GEAR IT DOES NOT TURN ON VERY LARGE ENGINE RMP AND THEN QUCKLY TURNS ON, I FIND IT VERY DANGEROUS, BECAUSE I DO NOT KNOW IF THE REAR GEAR IS TURNED ON AT ALL VOLKSWAGEN RECENTLY INITIATED A RECALL ON 2009-10 VWS AND AUDIS EQUIPPED WITH ITS HIGH-PERFORMANCE DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS. VW SAID IT WOULD REPAIR OR REPLACE THE COMPONENTS IN THE TRANSMISSIONS AT NO CHARGE TO THE VEHICLES’ OWNERS. AND VW WILL REIMBURSE CUSTOMERS WHO HAVE ALREADY REPAIRED THE TRANSMISSION ON THEIR OWN. BUT DEALER VW USA SAD THIS IS NOT TRUE / ONLY SOME RECALL DSG CAN GET FREE REPAIRED.

Jul 18, 2017

AIR BAGS,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT THE HORN IN THE VEHICLE FAILED TO OPERATE. WHILE DRIVING 35 MPH, THE HORN WAS DEPRESSED AND FAILED TO SOUND. IN ADDITION, THE AIR BAG SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH AN INOPERABLE CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

May 05, 2017

EXTERIOR LIGHTING

1 complaint

HEADLIGHTS INTERMITTENTLY GO OUT ON STARTUP. OCCASIONALLY BOTH LOW BEAMS, MOST OF THE TIME IT IS A SINGLE SIDE. AFTER MULTIPLE TIMES STARTING AND RESTARTING THE VEHICLE IT WILL RELIGHT....IT CAN SIT FOR HOURS AND RELIGHT, OR WON'T RELIGHT THAT DAY...IT CAN STILL CHANGE BETWEEN PASSENGER AND DRIVER SIDE AND BACK. BULBS CHECK OUT OK, BOTH HEADLIGHT ASSEMBLIES REPLACED, STILL NO CHANGE- IT CAN GO OUT AT ANY TIME. DOES NOT SEEM TO BE RELATED TO TEMPERATURE OR HUMIDITY. EXCEPTIONALLY DANGEROUS IF I'M SOMEWHERE AT NIGHT AWAY FROM HOME AND THE HEADLIGHTS WON'T COME ON; THIS ACTUALLY HAPPEND ON A CROSS COUNTRY TRIP IN THE MIDDLE OF THE DESERT OF ARIZONA. I FOUND MULTIPLE PAGES OF SIMILAR PEOPLE ONLINE WHO ARE HAVING THE EXACT SAME PROBLEM...THIS NEEDS TO BE ADDRESSED ASAP, VW HAS A HOST OF PROBLEMS THEY REFUSE TO ADDRESS AS WARRANTY EVEN WHEN IT IS PAINFULLY OBVIOUS IT IS WHAT THEY ARE BOUND TO BY THEIR TERMS AND CONDITIONS- THEIR RESPONSIBILITY - REGARDLESS ON WHAT THEY CHOOSE TO COVER HIS IS A SERIOUS SAFET ISSUE THAT NEEDS TO BE ADDRESS BEFORE SOMEBODY IS KILLED TRYING TO DRIVE HOME FROM A PLACE THEY'RE STRANDED WITHOUT HEADLIGHTS.

Apr 09, 2017

AIR BAGS,STRUCTURE

1 complaint

TAKATA RECALL, I RECENTLY PURCHASED A USED VW CC 2010 AND LATER FOUND OUT ABOUT THIS SCARY AIRBAG RECALL. I CONTACTED VW TO FIND OUT IF MY CAR HAS ALREADY BEEN SERVICED AND FOUND OUT THE SERVICE IS NOT AVAILABLE YET. NO INCIDENT HAS HAPPENED BUT I'M NERVOUS DRIVING AROUND WITH A DEFECTIVE AIRBAG THAT MAY POTENTIALLY KILL WHOEVER IS DRIVING THE CAR. MY ADULT SON ALSO DRIVES IT.

Mar 22, 2017

AIR BAGS,UNKNOWN OR OTHER

1 complaint

TAKATA RECALL-WHILE THERE'S NO FIX AVAILABLE YET, WE WERE AREN'T ABLE TO TRADE OUR CAR IN TO GET A NEWER ONE BECAUSE OF THE PROBLEM. TOM BUSH VW IN JACKSONVILLE SAID THEY WOULDN'T TAKE OUR TRADE IN OR RATHER THEY WOULDN'T GIVE US ANY VALUE FOR THE CAR MAKING OUR CAR WORTHLESS.

Feb 17, 2017

STEERING,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

CLOCK SPRING RECALL RECENTLY MY AIRBAG LIGHT WENT ON AND WHEN I MAKE A TURN WITH A STEERING WHEEL ROTATION OF OVER 270* MY HORN WILL GO OFF, I ALSO ONLY HAVE INTERMITTENT USE OF THE STEERING WHEEL CONTROLS TO MY INSTRUMENTATION. THERE IS A RECALL ON THE YEAR AND MAKE OF MY CAR FOR THE CLOCK SPRING, HOWEVER MY VIN IS NOT INCLUDED. THE SIGNS POINT TO A DEFECTIVE CLOCK SPRING TO WHICH I LOST THE FUNCTIONALITY OF MY AIRBAG AND THE ELECTRONIC FUNCTIONALITY OF MY STEERING WHEEL. I CALLED VW SERVICE DEPARTMENT AND THEY SAID MY VEHICLE IS NOT COVERED UNDER THE RECALL SO THERE IS NO NEED TO BRING IT IN. I REALLY DON'T FEEL SAFE OPERATING THIS VEHICLE CONSIDERING THERE HAS BEEN AN OPEN RECALL INVOLVING THE TAKATA RECALL FOR WELL OVER A YEAR. (VW TOLD ME THAT THEY WILL CONTACT ME WHEN PARTS ARE AVAILABLE TO FIX). THIS HAPPENED WHEN I MADE A LEFT TURN INTO A PARKING SPOT, THE AIRBAG LIGHT WHEN ON AND IT SAID "SERVICE AIRBAG". *TR

Dec 20, 2016

STEERING,SUSPENSION

1 complaint

WHILE DRIVING MY VEHICLE, I HEARD A LOW POP, THE VEHICLE WOULD NOT TURN AND COLLIDED WITH 4 OTHER PARKED VEHICLES. UPON INSPECTING MY CAR AFTER THE INCIDENT, THE RIGHT FRONT WHEEL WAS COMPLETELY UNHINGED FROM THE VEHICLES STEERING AND SUSPENSION SYSTEM. VEHICLE TOWED TO BODY SHOP AND UPON FURTHER INSPECTION IN THE DAY TIME, THE ENTIRE LOWER AND UPPER CONTROL ARM HAD COMPLETELY FAILED. THE RIGHT FRONT AXLE WAS RIPPED FROM THE STEERING KNUCKLE, A PART OF THE LOWER CONTROL ARM WHERE THE BUSHING WOULD BE WAS BROKEN. THE ENTIRE RIGHT FRONT SUSPENSION SYSTEM HAD BASICALLY COLLAPSED, CAUSING ME TO LOOSE CONTROL OF THE VEHICLE'S STEERING SYSTEM. THIS VEHICLE IS SERVICED AT OURISMAN VOLKSWAGEN OF ROCKVILLE MD. THEY DID NOT NOTIFY ME THAT THIS WAS AN ISSUE. THE VEHICLE DID NOT EXHIBIT SIGNS THAT THERE WAS A POTENTIAL PROBLEM WITH THE SUSPENSION SYSTEM SUCH AS VIBRATIONS IN THE FRONT END. THERE WOULD BE AN OCCASIONAL CLUNK HEARD WHEN REVERSING, BUT WAS TOLD THAT WAS FROM THE ENGINE MOVING IN THE SUBFRAME AND THE REMEDY WOULD BE TO INSTALL SUBFRAME BOLTS. *TR

Dec 16, 2016

Crash: 1

STEERING,AIR BAGS,UNKNOWN OR OTHER

1 complaint

TAKATA RECALL. STEERING WHEEL STILL CLICKING. AND ENGINE LIGHT ON FOR EMISSION ISSUE, WHICH GOES ON ONLY WHEN TURNING AND EVENTUALLY GOES BACK OFF.

Nov 03, 2016

AIR BAGS,STRUCTURE,SERVICE BRAKES

1 complaint

I BOUGHT THE CAR ON THE 1-13-14, I HAD TO TAKE IT BACK I TOLD THEM I WAS HAVING AIRBAG, WATER LEAK IN CAR, BRAKE SCRUB, THEY TOLD ME EVERYTHING WAS OK. I TOLD THEM IT IS NOT THEY DID NOT FIX ANYTHING. I HAD TO PAY FOR EVERYTHING OUT OF MY POCKET. I NEED THE TOP INSIDE DONE NOW THEY TOLD ME IT WILL BE ABOUT $2000.00 & UP.I PAY $400.00 A MONTH FOR A CAR I AM NOT PLEASE WITH. *TR

Oct 26, 2016

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TAKATA RECALL MY DSG IS FAULTY I AM HAVING A FEW CODES POP UP I'M COOKING MY VEHICLE TO A VOLKSWAGEN DEALER TO GET MY FAULTY AIRBAG RECALL FIX AND THEY NEVER TOLD ME THAT THE DSG WAS ON A RECALL. I WAS DRIVING ON THE HIGHWAY AND MY CAR GEAR STARTED FLASHING AND I LOST POWER AND NEARLY GOT INTO AN ACCIDENT

Jul 03, 2016

POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

BATTERY DIED AND SINCE THEN MY PARKING BRAKE HAS MALFUNCTIONED, STALLING WHILE DRIVING, AND CAR SEEMED TO NOT BE CHANGING GEARS, LEFT ME STRANDED. I DIDN'T EVEN SEE THIS OMING BECAUSE I HAD. O SIGNS OF TROUBLE, STARTED UP AND RAN WELL UNTIL HOT THEN WOULD STALL OUT, WOULD START UP, THEN SEEMED LIKE IT WAS SWITCHING GEARS ON ITS OWN. THIS WOULD HAPPENED WHILE DRIVING ON CITY STREETS, AT STOP LIGHTS AND EVEN AT 65 MPH ON FREEWAY.

Jun 02, 2016

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

CAR WILL NOT START , NO WARNING ,CALL VW USA NO HELP ,THEY ARE REDOING ENGINE ,COST $5000.00 HELP.

Apr 25, 2016

STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

HELLO, I HAVE A 2010 VW CC. MY AIRBAG LIGHT HAS COME ON AND MY HORN AND STEERING WHEEL CONTROLS DON'T WORK. VOLKSWAGEN DOES HAVE A RECALL FOR THE "CLOCKSPRING" WHICH WOULD FIX ALL THIS BUT MY VIN IS NOT COVERED UNDER THIS RECALL EVEN THOUGH SOME OF THE SAME CARS AND SAME YEAR ARE COVERED. I CALLED THEM AND THEY SAID I WOULD HAVE TO GO GET IT FIXED AT A DEALERSHIP AND I WOULD MAYBE GET A REFUND. SINCE THEN MY STEERING WHEEL LIGHT HAS CAME ON AND IT IS VERY HARD TO TURN. I CAN'T BELIEVE THEY WOULDN'T COVER THIS. I WOULD THINK AIRBAG AND HORN ARE HUGE SAFETY CONCERNS AND THEY ALREADY KNOW THAT THIS PARTS FAILS. WHEN I CALLED VOLKSWAGEN CUSTOMER SERVICE THEY LADY COULD NOT HELP ME AT ALL OTHER THEN SAYING THERE IS ANOTHER RECALL FOR THE AIRBAG BUT THEY DON'T HAVE A FIX YET SO THERE'S NOTHING THEY CAN DO. I AT LEAST WOULD LIKE MY AIRBAG AND HORN TO WORK, RIGHT? ALSO, I ASKED TO SPEAK TO A MANAGER TWICE AND BOTH TIMES I WAS PUT ON A 10 MINUTE HOLD ONLY FOR HER TO COME BACK AND SAY "MY MANAGER TOLD ME TO TELL YOU" BOTH TIMES. NO HELP AT ALL. I TRULY HATE VOLKSWAGEN AND THEIR CUSTOMER SERVICE. ANY HELP OR DIRECTION WOULD BE MUCH APPRECIATED. THANK YOU -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 05, 2016

STEERING,ELECTRICAL SYSTEM

1 complaint

WHEN ATTEMPTING TO START THE VEHICLE, PLACING THE KEY INTO THE IGNITION, THERE IS A DELAYED START, OR NO START CONDITION. A MESSAGE APPEARS IN THE VEHICLE DISPLAY SCREEN "DEFECTIVE STEERING COLUMN LOCK". THE VEHICLE IS DISABLED AND UNABLE TO START. THIS IS AN UNSAFE CONDITION FOR MANUAL TRANSMISSION VEHICLES, IF STALLING OCCURS WHILE IN AN INTERSECTION, AND THE OPERATOR IS UNABLE TO RE-START THE ENGINE, AND THE STEERING WHEEL LOCKS. *TR

Mar 18, 2015

VEHICLE SPEED CONTROL,ENGINE

1 complaint

AS I BEGAN TO ACCELERATE, THE CAR STARTED JERKING AND THERE WAS HESITATION IN ACCELERATION. ADDITIONALLY, THE CAR FAILED TO REVERSE WHEN PUT IN GEAR. *JS

Jan 01, 2015

STRUCTURE,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT INDICATED THAT THE WATER WAS LEAKING THROUGH THE VENTS AND THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND IT WAS DIAGNOSED THAT THE COWL AREA SYSTEM MALFUNCTIONED AND WATER LEAKED INTO THE INTERIOR OF THE VEHICLE INSTEAD OF DRAINING OUT. THE DEALER REPLACED THE RIGHT SIDE OF THE COWL AREA SYSTEM. THE CONTACT STATED THAT THE FAILURE CAUSED INTERNAL DAMAGE TO THE VEHICLE AND ELECTRICAL SHORTS. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO REPLACED THE CARPET. ALSO, THE CONTACT INDICATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE TRAVELING APPROXIMATELY 40 MPH, DOWN A HILL. THE CONTACT INDICATED THAT DUE TO THE SUDDEN LOSS OF POWER, THE CONTACT CRASHED INTO A DIRT PART OF THE ROAD. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM, RIGHT SHOULDER AND NECK PAINS WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO A DEALER FOR INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Nov 20, 2014

Crash: 1

Injuries: 1

WHEELS

1 complaint

BACK IN SEPTEMBER OF 2012 WAS TOLD I NEEDED A NEW TIRE (BUBBLE IN TIRE) AT ONLY 15,000 MILES. REPLACED TIRE AT 208.00 DOLLARS. JULY OF 2013 HAD MY 20,000 MILEAGE SERVICE AND WAS TOLD ANOTHER TIRE HAD A BUBBLE AND NEEDED NEW TIRE. NEW TIRE PURCHASED AT 208.00 AND ALSO HAD MY INSPECTION STICKER DONE AT THE SAME TIME;ALL TIRES PASSED INSPECTION. ON MY WAY HOME FROM THIS SERVICE NOTICED MY CAR WAS RIDING ROUGH AND A VIBRATING NOISE. BROUGHT THE CAR BACK AT DEALERSHIP (ALL SERVICES LISTED DONE AT FATHERS & SON) TWO WEEKS AFTER MY JULY NEW TIRE PURCHASE AND WAS TOLD I NEEDED TWO MORE NEW TIRES, SAME PROBLEM BUBBLES INSIDE AND OUTSIDE TIRES. HAD NO CHOICE BECAUSE OF SAFETY REASONS AND HAD TO PURCHASE TWO MORE NEW TIRES FOR A TOTAL OF 416.00 DOLLARS. I HAVE OWNED NUMEROUS CARS AND HAVE NEVER HAD TO REPLACE ANY TIRES EVEN THOUGH I KEEP MY CARS FOR AT LEAST FIVE YEARS, BUT LOW MILEAGE. I WAS TOLD IT WAS MY DRIVING HABITS SO I DECIDED TO GO ON THE INTERNET TO RESEARCH THESE TIRES AND WAS APPALLED ON HOW MANY COMPLAINTS AND UNSATISFIED CONSUMERS WITH ALMOST ALL THE SAME PROBLEM I HAD. PLEASE CHECK INTO THESE TIRES AS TO MY KNOWLEDGE ARE VERY UNSAFE AND COULD CAUSE A SERIOUS ACCIDENT IF THESE TIRES RUPTURE BECAUSE OF THE BUBBLES. TO THIS DATE I HAD TO REPLACE ALL FOUR TIRES WITH CURRENT MILEAGE OF 22,668.

Sep 06, 2013

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

MY 2010 CC STARTED FINE. WITHIN 1/2 MILE I NOTICED A SHIMMY, I THOUGHT MAYBE IT WAS A FLAT TIRE. THEN I NOTICED A HORRIBLE SMELL ALONG WITH HEAVY WHITE SMOKE COMING FROM MY EXHAUST. CODE READER STATED THE CAMSHAFT SENSOR WAS BAD AND CAUSED MISFIRE TO 1 AND 2 SPARK PLUGS. PURCHASED THE SENSOR AND NEW SPARK PLUGS WITH NO SOLUTION. PER A GM MECHANIC, THE HEAD IS WARPED OR CRACKED OR THE GASKET IS BAD. I HAVE HAD THIS VEHICLE FOR 9 MONTHS. I AM THE SECOND OWNER AND IT HAS 53000 MILES, BUT I ALSO PAID GOOD MONEY AND TO HAVE TO SPEND $1200 ON THIS IS BS. *TR

Jul 25, 2013

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

THE MECHATRONIC UNIT WAS REPLACED, BECAUSE THE CAR LURCHED FROM A STOP INTO FORWARD OR REVERSE. CAR HAS THE DSG TRANSMISSION. *TR

May 04, 2013

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

I WAS DRIVING ON INTERSTATE 95 IN SOUTH FLORIDA ABOUT 70MPH IN HEAVY TRAFFIC WHEN THE ENGINE SUDDENLY DIED. AFTER COASTING A SHORT DISTANCE TRYING TO AVOID BEING HIT BY OVERTAKING VEHICLES, I WAS FORTUNATE ENOUGH THAT A FHP OFFICER ARRIVED AND HELPED ME OFF THE ROAD. ONCE TO THE SIDE OF THE ROAD I WAS ABLE TO RESTART THE CAR AND CONTINUE TO MY DESTINATION.

Mar 31, 2011

SEATS

1 complaint

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE DRIVER SEAT HAD A BERM ON THE SIDE WHICH WAS TOO HIGH FOR HER. IT CAUSED HER TO TRIP AND FALL TO THE PAVEMENT AND SHE INJURED HERSELF TWIE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT MADE FOR HER TO DRIVE AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

Nov 30, 2010

Injuries: 1

TIRES

1 complaint

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, WHEN HE NOTICED THAT THERE WAS EXCESSIVE VIBRATION AND SHAKING WITHIN THE STEERING WHEEL, EXTERIOR DOOR PANELS AND FLOORBOARD AREA WHICH CAUSED DIFFICULTY IN MAINTAINING THE CONTROL OF THE VEHICLE. THE FAILURE OCCURRED THE SAME DAY OF THE VEHICLE PURCHASE DATE AND CONTINUED WHEN DRIVING AT THE SPEED RATE OF 50 MPH OR GREATER. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE IDENTICAL PROBLEM. THE TECHNICIAN INFORMED THAT THE MANUFACTURER INSTALLED THE INCORRECT TYPE OF TIRES ON THE VEHICLE THAT AFFECTED IN THE PROPER BALANCING OF THE TIRES. A SET OF FOUR TIRES WERE REPLACED TWO DIFFERENT TIMES ON THE VEHICLE. THE SECOND TIME THE TECHNICIAN REPLACED THE FOUR TIRES WITH A DIFFERENT TIRE MANUFACTURER AND THE PROBLEM WAS CORRECTED. IN ADDITION, THE REAR DRIVER AND PASSENGER SIDE WINDOWS WOULD LEAK WHEN EXPOSED TO WATER. THE DEALER ATTEMPTED TO REPAIR THE DEFECT ON FIVE DIFFERENT TIMES BUT THERE WAS NO SUCCESSFUL RESOLUTION. THE FAILURE MILEAGE WAS 240. THE VIN WAS UNAVAILABLE.

Sep 29, 2010

2010 VOLKSWAGEN CC Problems & Complaints

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