2010 VOLKSWAGEN Eos Problems

Complaints Reported

Complaints by Component

AIR BAGS

21 complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). THE CONTACT CALLED ROMANO VOLKSWAGEN AT 315-637-4491 (5431 N BURDICK ST, FAYETTEVILLE, NY 13066) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 10, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER INFORMED THE CONTACT THAT PRIORITY ZONES WERE PROVIDED BY NHTSA AND THE PRIORITY GROUP THAT THE CONTACT WAS IN WAS SLATED FOR SEPTEMBER 30TH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 20, 2017

TAKATA RECALL: MY CALL WAS RECALLED IN FEBRUARY OF 2016 FOR REPLACEMENT OF THE AIR BAG INFLATOR. AFTER NUMEROUS CALL TO REQUEST THE NEW PART & AFTER CHECKING IN PERSON AT THE NORM REEVES VOLKSWAGEN DEALERSHIP (IRVINE, CA) IN NOVEMBER OF 2016, THEY STILL CANNOT REMEDY THE SITUATION. THE DEALERSHIP CLAIMS THAT IT ONLY RECEIVES A FEW PARTS EACH WEEK! THEY JUST TODAY (4-3-17) PUT ME ON A LIST AND WILL SUPPOSEDLY CALL WHEN THE PART COMES IN FOR MY MAKE & MODEL. FOR A LIFE THREATENING RECALL SITUATION, THIS IS COMPLETELY UNACCEPTABLE!! WHY DIDN'T THEY PUT ME ON "THE LIST" WHEN I CALLED THE PRIOR TIME? OR WHEN I COMPLAINED IN PERSON DURING MY SERVICE LAST NOVEMBER? VOLKSWAGEN OBVIOUSLY DOES NOT CONSIDER THIS RECALL A PRIORITY. PLEASE PRESSURE THEM TO REPLACE THESE DEFECTIVE INFLATORS IMMEDIATELY!!

Apr 03, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 27, 2017

TAKATA RECALL NOT REMEDIED BY VW. LOCAL DEALER HAS NO PARTS FOR THIS RECALL

Mar 11, 2017

+ 16 more complaints for this component

POWER TRAIN

18 complaints

The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner’s Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the failure reoccurred increasingly while driving. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact associated the failure with NHTSA Campaign Number: 09V333000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up with the dealer. The failure mileage was approximately 149,000.

Oct 17, 2022

HAVE OWNED THE VEHICLE 2017 EOS..LIKE RELIGION ..I HAVE THE VEHICLE SERVIED REGULARLY OIL CHANGES AND BASIC MAINTENANCE AS PRESCRIBED BY MY MECHANIC 97,517 AND THE MOTOR GOES OUT ...IN A BUSY INTERSECTION NO POWER LIGHTS "ALL COME ON'' LOOKS LIKE A CHRISTMAS TREE ON MY DASH... TOW TO MY MECHANIC ..CATASTROPHIC ENGINE FAILURE..HE TELLS ME... HOW CAN THIS BE...HIS RESPONCE IS...ENGINES JUST SOMETIMES FAIL NEVER A VW AGAIN...I OWN SEVERAL VEHICLIES ....VWs WILL NOT BE ON THE LIST EVER AGAIN..

Nov 17, 2021

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE EMITTED A LOUD SOUND AND SHIFTED INTO NEUTRAL INDEPENDENTLY. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, AND THE RPM INCREASED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT SHIFTED FROM LOW GEAR BACK TO DRIVE SEVERAL TIMES AND THE VEHICLE RESPONDED AND OPERATED AS DESIGNED. THE CONTACT DROVE SAFELY BACK TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 10,209.

May 21, 2020

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS IN REVERSE OR DRIVE, IT FAILED TO MOVE FORWARD OR SHIFT INTO NEUTRAL. WHEN THE CONTACT POWERED OFF AND RESTARTED THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED AND THE BRAKE WARNING INDICATOR INTERMITTENTLY ILLUMINATED. ALSO, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AUDI BUFFALO (5255 GNEISS ST, , NY 14026, (888) 420-1357) WHERE IT WAS DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO MADE THE SAME DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,661.

Nov 14, 2019

VEHICLE STALLS WHEN ATTEMPTING TO TAKE OFF VEHICLE NEARLY DIES WHEN COMING TO A STOP. WAS TOLD BY DEALER THE TRANSMISSION NEEDS REPLACED. FROM WHAT I HAVE READ THE EARLY VERSION OF THIS TRANSMISSION HAS BEEN HIGHLY PROBLEMATIC. I HAVE CONTACTED VOLKSWAGEN AMERICA AND THEY INFORMED ME THAT THERE WAS NO KIND OF RECALL FOR THIS CAR RELATED TO THE TRANSMISSION. I HAVE HOWEVER READ OF MANY OTHER CUSTOMERS THAT HAVE HAD PROBLEMS WITH THIS TRANSMISSION. FROM WHAT I HAVE READ VOLKSWAGEN HAS GIVEN A GOODWILL EXTENDED WARRANTY ON THESE TRANSMISSIONS, HOWEVER THEY SAY OURS IS NOT PART OF THIS EVEN THOUGH OUR CAR WAS BUILT IN EARLY NOVEMBER 2009. OUR CAR IS A 2010 AND HAS MOST ALL THE SYMPTOMS THE 2008 AND 2009 HAVE/HAD THAT I HAVE READ ABOUT. IN MY PERSONAL OPINION AND BEING A MECHANIC WORKING FOR A NATIONALLY KNOWN TRACTOR DEALER MYSELF I FEEL MORE SHOULD BE DONE BY VOLKSWAGEN, EVEN IF THEY ARE PRESSURED TO DO SO. I FEEL OUR CAR SPECIFICALLY IS A BIT DANGEROUS AND I FEAR IT WILL ONLY BECOME WORSE WITH TIME.

Apr 13, 2019

+ 13 more complaints for this component

ENGINE

5 complaints

Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.

Jan 30, 2023

AT 33882 MILES, THE REAR MAIN SEAL IS LEAKING AND THE PCV VALVE WILL NEED TO BE REPLACED. REPAIR WAS IDENTIFIED DURING ROUTINE MAINTENANCE APPOINTMENT AT THE DEALER.

Mar 13, 2019

TIMING CHAIN/BELT BROKE AT 82,000 MILES WHILE ON TRIP TO INDIANA FROM TX. TOLD ENGINE WAS DESTROYED, WOULD HAVE TO BE REPLACED. THERE WAS SQUEAKING SOUND, I WENT TO NEAREST MECHANIC SHOP. THEY CHECKED IT, SAID IT WAS NOT BELT, BUT IN ENGINE, IT BROKE, THEN HAD TO BE TOWED TO VW DEALERSHIP IN MEMPHIS, TN. THERE THEY TOLD ME I WOULD HAVE TO REPLACE ENGINE.

Jul 04, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE ATTEMPTING TO TURN ON THE ENGINE, THE KEY FAILED TO START THE VEHICLE. THE VEHICLE HAD TO BE TOWED TO THE LOCAL MECHANIC WHO STATED THAT THE TIMING CHAIN FRACTURED AND THAT THERE WAS NO COMPRESSION. THE MECHANIC DIAGNOSED THAT THE TIMING CHAIN, VALVES, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Dec 11, 2015

I FIRST NOTICE THIS PROBLEM WHILE ON THE HIGHWAY AT A SPEED OF 65MPH. THE ENGINE WOULD STALL OUT FOR A COUPLE OF SECONDS AND THEN WORK JUST FINE. THE EPC AND SERVICE ENGINE LIGHT WOULD COME ON AND OFF DURING THESE STALL OUT PERIODS. THIS WOULD HAPPEN OFF AND ON FOR THE NEXT SEVERAL MONTHS. SOMETIMES WHEN I STARTED THE CAR THE LIGHTS WOULD COME ON AND SOMETIMES THEY WOULD NOT. FINALLY IN NOVEMBER 2013 THE LIGHTS STAYED ON ALL THE TIME. I TOOK IT TO BE SERVICED AND THEY SAID IT WAS THE EMISSION SENSOR. I HAD THE PART 06H127025N PUT ON THE CAR AND MY TROUBLES STOPPED. HAVE NOT HAD ANY PROBLEM SINCE. IT COST ME $453.55 TO HAVE IT REPAIRED. I APPLIED FOR THE RECALL BUT THEY STATED IT WAS NOT THAT PART THAT WAS DEFECTIVE. WELL THAT PART WAS DEFECTED BECAUSE I HAD TO HAVE IT REPLACED. *TR

Sep 02, 2014

SERVICE BRAKES

5 complaints

ABS CONTROL MODULE IS DISPLAYING FAULT CODE 01130; THIS IS A RECALL ON CERTAIN VW AND AUDI'S MANUFACTURED IN 2009 THRU 2014. CAR IS SKIDDING ON WET ROAD AS THIS AFFECTS TRACTION CONTROL, TOO. HAS VW CONSIDERED A BROADER RECALL OF THE ABS MODULE.

May 08, 2021

ESP/ABS ERROR. LIGHTS ON. I ALMOST CRASHED INTO SOMEONE'S CAR DUE TO MY ABS BRAKES FAILING ON ME. I WAS ON THE HIGHWAY DRIVING APPROXIMATELY 75 MILES PER HOUR. CAME UP ON A TRAFFIC JAM AT A STAND STILL. SCARIEST MOMENT OF MY LIFE. THOUGH I WAS GOING TO DIE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY.

Jan 23, 2021

WHEN THE ABS, BRAKE AND OTHER LIGHTS CAME ON, THE CAR WAS IN MOTION. IT WAS AFTER APPLYING THE BRAKES WHERE I SKID AND THE LIGHTS CAME ON. I LIVE IN AN AREA WITH SNOW AND MY ABS HAS NOT WORKED SINCE THE LIGHT CAME ON, MAKING DRIVING VERY UNSAFE. I'M AWARE PREVIOUS MODELS OF MY CAR HAVE HAD ISSUES WITH DEFECTIVE OR FAILED ABS SYSTEMS/ANTI-SKID/BRAKING SYSTEMS WHICH RAISES CONCERN FOR MY MODEL YEAR.

Jan 03, 2021

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE ANTI BRAKE SYSTEM WARNING INDICATOR LIGHT ILLUMINATED. IN ADDITION, THERE WAS AN ABNORMAL BEEPING NOISE DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED TO CONTACT THE LOCAL DEALER. THE VEHICLE WAS THEN TAKEN TO VOLKSWAGEN OF NAPLES (601 AIRPORT ROAD SOUTH, NAPLES, FL 34104 (239) 302-3287) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,466. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL).

Aug 27, 2020

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED ON AND OFF. SUNCOAST PORSCHE (5005 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 923-1700) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL IN ORDER TO REPLACE THE ABS. THE MANUFACTURER WAS CONTACTED AND REITERATED WHAT THE DEALER STATED. THE CONTACT REQUESTED THAT THE MANUFACTURER ALLOW THE DEALER TO MAKE THE SOFTWARE MODIFICATIONS (FIRMWARE UPDATE), WHICH WOULD MAKE IT EASIER TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,100.

Apr 02, 2019

STEERING

2 complaints

SEPT 20515 - SAFETY RECALL 69L2 - STEERING WHEEL CLOCK SPRING, REPLACED 2016 - WENT OUT AGAIN 9-20, 5 YEARS LATER. VW DENIED REPLACEMENT AS IT IS NOT CONSIDERED A SAFETY ISSUE AND THE AIRBAG LIGHT DOESN'T STAY ON. THE HORN, DOESN'T WORK, OR OTHER CONTROL ON STEERING COLUMN. STEERING WHEEL STARTED SQUEAKING IN AUG. 2020. IT STARED AS I WAS DRIVING, HAD TO USE HORN TO STOP SOMEONE FROM BACKING INTO ME AND IT DIDN'T WORK, THOUGHT I PERHAPS DIDN'T PRESS HORN HARD ENOUGH, NOT THE CASE, IT HAPPENED AGAIN. ALSO, CRUISE CONTROL, RADIO, ETC. ANYTHING CONTROLLED BY STEERING WHEEL DO NOT WORK. I NEED TO PAY FOR REPAIRS. ALSO THE "AMBIENT TEMP SENSOR" STOPPED WORKING, REPLACED I HAD TO PAY.

Sep 17, 2020

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. PARTS DISTRIBUTION DISCONNECT.

Dec 01, 2015

SERVICE BRAKES, AIR,POWER TRAIN

1 complaint

The contact owns a 2010 Volkswagen EOS. The contact stated that while driving at 45 MPH, the vehicle loss motive power with several unknown warning lights illuminated. The contact stated that white smoke started coming from the vehicle. The contact steered the vehicle to the side of the road. The contact had the vehicle towed to a dealer where the water pump was replaced. She also stated that the ABS warning light had illuminated on the instrument panel which resulted in the engine not starting. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired for the ABS failure. The failure mileage was approximately 50,000. The VIN was not available.

Jan 12, 2022

UNKNOWN OR OTHER,ENGINE

1 complaint

THE CAR GEAR PRNDS FLASHES. THE CAR DOESNT DO INTO GEAR. WHEN PUT IN REVERSE, THE CAR STAYS IN NEUTRAL. VERY DANGEROUS SITUATIONS CAN ARISE IN THE HIGHWAY SOMETIMES THE CAR FAILS. NEEDS TO BE RESTARTED.

Oct 03, 2020

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

MY CAR DOESN'T ALWAYS GO IN REVERSE. THE REM PANEL SIGNAL GOES FROM 0-5 IN MINUTES BUT FEELS LIKE IT'S STALLED. THE ENGINE LIGHT IS ALWAYS ON. I READ THAT THERE HAS BEEN A RECALL BECAUSE OF A GEAR MALFUNCTION. AND AN EXTENDED WARRANTY FOR CARS UP TO 10YEARS OLD OR 100,000 MILES. I FIT INTO THIS CATEGORY. THIS HAPPENS WHEN I START THE CAR AND STOP AT A STOP SIGN. I'VE TAKEN MY CAR TO VW DEALERSHIPS AND PRIVATE DEALERS AND THEY CAN'T SEEM TO FIGURE IT OUT.

Nov 10, 2019

EXTERIOR LIGHTING

1 complaint

DRIVING DOWN THE ROAD AND MULTIPLE EXTERIOR LIGHTS STARTED GOING OUT INCLUDING HEADLIGHTS, BRAKE LIGHTS, FOG LIGHTS. LIGHTS CONTINUED TO GO IN AND OUT. TOOK CAR TO VW DEALERSHIP. IT WAS FOUND THE FUSE AND FUSEBOX WERE MELTED. OTHER VW MODELS HAVE BEEN RECALLED. THE VW EOS IS NOT RECALLED DUE TO THE MELTING FUSE BOX. THE DEALERSHIP SAID THIS IS RARE TO HAPPEN. VW CUSTOMER SERVICE WILL NOT COVER ANY OF THE COSTS DUE TO THE FUSE AND FUSE BOX MELTING. THIS IS A SAFETY CONCERN.

Jan 02, 2019

UNKNOWN OR OTHER

1 complaint

IN 2015, THERE WAS A RECALL FOR THE CLOCK SPRING. A REPAIR WAS MADE, NOT A REPLACEMENT WHEN THE VEHICLE HAD APPROXIMATELY 30,000 MILES ON IT. IN SEPT. 2018 AT APPROXIMATELY 56,000 MILES, THE AIRBAG LIGHT CAME ON AND ALL STEERING WHEEL CONTROLS WERE LOST INCLUDING THE HORN. VW IS REFUSING TO COVER THE REPAIR UNDER THE RECALL BECAUSE OF THE COVER THAT WAS INITIALLY INSTALLED IN 2015. IT IS OBVIOUS THAT THE COVER DID NOT FIX THE ISSUE AND THE CLOCK SPRINGS ARE FAULTY AND EXTREMELY DANGEROUS AS THEY AIRBAG AND HORN DO NOT WORK WHEN THEY FAIL. IF THEY HAD REPLACED THE CLOCK SPRING IN 2015, I WOULD UNDERSTAND A SECOND ONE NOT BEING COVERED. HOWEVER, THEY DID NOT REPLACE IT, THEY PLACED A COVER OVER IT. THEIR REFUSAL TO ADDRESS THE RECALL PROPERLY AND REPLACE THE PART IS UNACCEPTABLE. I HAVE THE CLOCK SPRING, I DEMANDED IT WHEN I WAS FORCED TO PAY FOR A REPLACEMENT THAT COST OVER $700.00.

Oct 16, 2018

ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

1 complaint

LAST WEEK, WHILE TURNING INTO OUR DRIVEWAY, THE STEERING WHEEL MADE A SOUND LIKE RUBBER GRINDING. IMMEDIATELY, AN ERROR MESSAGE APPEARED INDICATING AN AIRBAG FAILURE. THE FOLLOWING DAY, WHILE DRIVING ON A 4-LANE HIGHWAY, ANOTHER VEHICLE BEGAN A LANE CHANGE WHILE I WAS IN ITS BLIND SPOT. I APPLIED THE BRAKES, AND ATTEMPTED TO SOUND THE HORN TO ALERT THE OTHER MOTORIST TO AVOID COLLISION, HOWEVER THE CAR'S HORN FAILED. THE ACCIDENT WAS AVOIDED, BUT THE EXPERIENCE WAS UNNERVING. MY WIFE TOOK THE VEHICLE TO A LOCAL VW SERVICE CENTER ON 10/5/18, AND WAS TOLD THE FAILURE WAS RELATED TO AN ISSUE WITH THE CLOCK SPRING, A REPAIR WHICH SHE WAS TOLD WAS UNCOVERED BY RECALL. WE WERE A LITTLE SUSPICIOUS, BECAUSE THE DEALER HAD JUST PERFORMED A TAKATA AIRBAG RECALL SERVICE IN FEBRUARY, THEN TODAY WE RECEIVED ANOTHER RECALL NOTICE REGARDING THE AIRBAG BUT NOT THIS RELATED ISSUE. SOME INVESTIGATION IN ONLINE PUBLICATIONS LIKE FORBES, INDICATED THAT THERE WAS A RECALL FOR THE CLOCK SPRING IN 2015, WITH THIS VEHICLE LISTED IN THE MODEL LIST AND PRODUCTION DATES. HOWEVER, VW DOES NOT LIST THIS RECALL UNDER OUR VIN NUMBER. AGAIN WE ARE SUSPICIOUS. IT IS OUR FEELING THAT THE FAILURE OF THE CLOCK SPRING, AFFECTING THE SAFETY FEATURES OF THE DRIVER'S AIR BAG AND THE CAR HORN (THE HORN IS NOT BROKEN, THE CLOCK SPRING IS), POSES A MOTORIST SAFETY RISK TO THIS AND OTHER VEHICLES IN TRAFFIC.

Oct 06, 2018

TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHEN THE VEHICLE WAS STARTED, THE ANTI LOCK BRAKE SYSTEM AND THE TRACTION CONTROL SYSTEM WARNING INDICATORS BEGAN FLASHING. THE VEHICLE WAS DRIVEN TO ITS DESTINATION, BUT THE WARNING INDICATORS REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT

May 08, 2018

STEERING,AIR BAGS

1 complaint

I HAVE REPLACED MY CLOCK SPRING TWICE IN 3 YEARS, AT THE SAME DEALERSHIP, SOUTHEAST VW IN SANTA ANA, CA. MY STEERING WHEEL WILL MAKE A NOISE AND ALL CONTROLS WILL STOP WORKING AND AIRBAG LIGHT WILL TURN ON. I BROUGHT MY CAR IN FOR THE AIRBAG RECALL AND THEY ARE NOW STATING THE CLOCK SPRING IS BROKEN AND ARE WANTING TO CHARGE ME $541.

Jan 30, 2018

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

CLOCKSPRING FAILED AFTER RECALL, CAUSING THE AIRBAGS TO BE INOPERABLE AS WELL AS THE HORN AND OTHER SAFETY FEATURES

Jan 24, 2018

VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF BETHESDA LOCATED 7001 ARLINGTON ROAD, BETHESDA, MD WHERE IT WAS DIAGNOSED THAT THE MEGATRONIC UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, FAILURE RECURRED. TWO WEEKS AFTER THE FAILURE WELLESLY VOLKSWAGEN LOCATED AT 231 LINDEN ST, WELLESLEY, MA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT PROVIDED.

Aug 30, 2017

ELECTRICAL SYSTEM

1 complaint

INITIALLY, THE LEFT FRONT AND REAR LIGHTS STOPPED WORKING. AFTER A DAY, THE STARTED TO WORK AGAIN. A WEEK LATER ALMOST ALL EXTERIOR LIGHTS AND INDICATORS CEASED WORKING. THIS WAS THE CASE WHEN THE CAR WAS MOVING AND STATIONARY. I TOOK THE CAR TO THE VW DEALERSHIP AND THEY FIXED THE PROBLEM. THE ISSUE WAS A MELTED FUSEBOX. *TR

Feb 02, 2017

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

WHILE MY WIFE WAS DRIVING HOME FROM WORK LAST NIGHT ON A DARK CURVY TWO LANE ROAD, THE RIGHT FRONT HEADLIGHT, FOG LIGHT, MARKER LIGHT/SIGNAL, RIGHT REAR TAIL LIGHT/BRAKE LIGHT/SIGNAL, THIRD BRAKE LIGHT, AND STRANGELY THE LEFT FRONT SIDE MAKER, ALL WENT OUT AT ONCE. ONLY THE DAYTIME RUNNING LAMP, SIDE MARKER LIGHT, AND MIRROR SIGNAL LIGHT WERE STILL FUNCTIONAL ON THE RIGHT SIDE OF THE CAR. WHEN SHE PARKED IN THE DRIVEWAY I CHECKED THE FUSES AND FOUND THE 30-AMP FUSE AT THE REAR OF THE UNDER HOOD FUSE BLOCK WAS VERY HOT BUT NOT BLOWN. WHEN I WIGGLED IT ALL THE AFFECTED LIGHTS CAME BACK ON. I THEN REMOVED THE FUSE AND THE PLASTIC AROUND THE TERMINAL THAT WAS TOWARDS THE PASSENGERS SIDE OF THE CAR WAS MELTED. THE FUSE BLOCK ITSELF ALSO SUFFERED SOME MELTING AT THIS TERMINAL. THE 30-AMP FUSE WAS NOT BLOWN SO I KNOW POWER DIDN'T EXCEED THE CAPACITY OF THE FUSE THAT IS THE CORRECT SIZE/RATING FOR THAT LOCATION. AFTER SOME RESEARCH I AM FINDING THAT THIS POTENTIAL FIRE HAZARD AND CONFIRMED SAFETY HAZARD IS MORE COMMON THAN I WOULD LIKE TO SEE. SHE IS NOW AFRAID OF DRIVING HER CAR AT NIGHT IN FEAR THAT ALL LIGHTS WILL GO OUT AND CAUSE HER TO GET INTO AN ACCIDENT EITHER FROM HER LEAVING THE ROAD DUE TO POOR LIGHTING OR GETTING HIT BY ANOTHER VEHICLE DUE TO INOPERABLE TAIL LIGHTS. ANY INFO OR ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR

Oct 28, 2016

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THE CHECK ENGINE LIGHT COMING ON DUE TO FAIL TURBO UNDERCHARGE VALVE, THE VALVE HAS A RUBBER SEALS THAT IS KNOW LEAK OR BREAK. THE MANUFACTORY HAS REDESIGN THE VALVE. THE AUTOMOBILE WILL STALL OR NOT GAIN ENOUGH ENGINE POWER.

Jun 29, 2016

VISIBILITY,STRUCTURE

1 complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALSO, WATER LEAKED ONTO THE FRONT AND REAR DRIVER'S SEAT WHEN IT RAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE AIR BAGS. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 26,000. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/12/16 *BF *JS

Jun 28, 2016

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING THE VEHICLE, IT INDEPENDENTLY SHIFTED INTO NEUTRAL. THE ANTI SKID CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE OPERATED BY RESTARTING THE VEHICLE NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A MASTER COMPUTER ERROR AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE ALSO EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A TRANSMISSION MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. UPDATED 06/15/16*LJ THE CONSUMER STATED THE MASTER COMPUTER WAS REPAIRED. HOWEVER, TWO MONTHS LATER, THE PROBLEM RESURFACED AGAIN. AFTER THE TRANSMISSION GEAR BOX WAS REPAIRED, THE CRUISE CONTROL STOPPED WORKING. UPDATED 06/27/16.*JB

Mar 22, 2016

FUEL SYSTEM, GASOLINE

1 complaint

I HAVE BEEN EXPERIENCING A SUDDEN & COMPLETE LOSS OF POWER WHILE DRIVING BETWEEN 0-40 MPH ON NUMEROUS AND CONTINUING OCCASIONS (2010 VW EOS LUX). THE PROBLEM STARTED AT ABOUT 60,000 MILES, LASTS ABOUT 4-5 SECONDS AT A TIME, AND OCCURS RANDOMLY. PERHAPS THE MOST COMMON SPEED DURING THE OCCURRENCES IS ABOUT 25 MPH. BECAUSE THE VW DEALERSHIP CANNOT REPLICATE THE PROBLEM, THEY REFUSE TO TAKE ANY ACTION. I HAVE COMPLAINED ABOUT THIS DSG TRANSMISSION DURING MY ENTIRE OWNERSHIP (ORIGINAL OWNER). I HAVE ALWAYS BELIEVED IT WAS DEFECTIVE SINCE IT HAS ALWAYS HAD AN UNREASONABLE AND SIGNIFICANT LACK OF ACCELERATION OR TURBO LAG (0-5 MPH). I PURCHASED THE VEHICLE IN OREGON AND NOW LIVE IN SOUTHERN CALIFORNIA. *TR

Jun 02, 2014

POWER TRAIN,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A RUMBLING NOISE AND A SPEED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT A PIECE OF METAL UNDER THE HOOD BECAME LOOSE AND WAS CAUSING THE NOISE. THE FAILURE CONTINUED AFTER THE REMOVAL OF THE METAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIANS REPLACED A PART IN THE TRANSMISSION, BUT THE CONTACT WAS NOT AWARE OF WHICH PART WAS REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. UPDATED 06/05/12 *BF THE DEALER STATED THE FLYWHEEL WAS DEFECTIVE.

Apr 20, 2012

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

AS I WAS DRIVING ON THE INTERSTATE MY BATTERY LIGHT AND EPC LIGHT CAME ON AND STATED TO SERVICE ENGINE NOW. THE CAR STARTED TO BECOME JUMPY AND I IMMEDIATELY TOOK IT TO THE CLOSEST DEALER. AFTER RUNNING A DIAGNOSTIC, THEY STATED MY FUEL INJECTOR HAS A LEAK AND IS LEAKING INTO THE EXHAUST SYSTEM. I HAVE GOOGLED THIS ISSUE AND HAVE FOUND THAT THERE WAS A RECALL BUT ONLY FOR DIESEL ENGINES FOR VW WHICH MY CAR IS NOT. APPARENTLY THIS ISSUE CAN CAUSE THE CAR TO CATCH FIRE. *TR

Jan 03, 2012

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4.9/5.0

100 reviews

Frequently Asked Questions

How many problems does the 2010 VOLKSWAGEN Eos have?

The 2010 VOLKSWAGEN Eos currently has 69 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 VOLKSWAGEN Eos?

The most common problems reported for the 2010 VOLKSWAGEN Eos are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 VOLKSWAGEN Eos problem data come from?

All problem and complaint data for the 2010 VOLKSWAGEN Eos comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.