2000 VOLKSWAGEN Passat Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
524
Complaints Reported
Complaints by Component
SERVICE BRAKES, HYDRAULIC
147 complaints
ABS BRAKE PUMP BOSCH 5.3 VOLKSWAGEN PART 8E0 614 111 AH BEGAN LEAKING AND CAUSED BRAKE PRESSURE FAILURE IN BOTH CIRCUITS CAUSING PEDAL TO GO TO THE FLOOR. THIS WAS NOT THE COMMON FAILURE OF THE ABS CONTROL MODULE ELECTRONICS WHICH MERELY CAUSES A FAILURE IN ANTI-LOCK BEHAVIOR. THIS IS A TOTAL FAILURE OF THE HYDRAULIC SYSTEM TO ALL FOUR WHEELS. *TR
Sep 11, 2011
ABS/ASR/BRAKE WARNING LIGHTS FLASHING AND BEEPING. MESSAGE CENTER SAYS STOP, BRAKE FAULT. AFTER HAVING BRAKES REPLACED, I WAS TOLD THAT THE ABS CONTROL UNIT IS DEFECTIVE MEANING THAT I HAVE NO ABS FUNCTION.
May 16, 2011
MY 2000 VW PASSAT 4 MOTION HAS 9K MILES. JUST RECENTLY THE ABS BRAKES LIGHTS CAME ON AND THE CAR PUTS ON THE BRAKES BY ITSELF. YOU ARE DRIVING 65 MPH AND THE CAR SLAMS ON THE BRAKES. FEELS LIKE YOU HAVE HIT A BIG HOLE IN THE ROAD, BUT ONLY WITH THE FRONT WHEELS. VERY SCARY. *TR
Apr 14, 2010
I HAVE BEEN HAVING DASHBOARD WARNING LIGHTS COMING ON AND OFF FOR THE ABS BRAKING SYSTEM. WHEN THE LIGHTS ARE ON THE ABS SYSTEM DOES NOT WORK. *TR
Mar 19, 2010
I STEPPED ON THE BRAKES AND THE RIGHT FRONT BRAKE LINE BLEW. THE BRAKE PEDAL WENT TO THE FLOOR. I WAS MAKING A U TURN WHEN IT HAPPENED AND I WAS ABLE TO STOP USING MY EMERGENCY BRAKE. I TOOK IT TO MY MECHANIC HE SAID HE HAD NEVER SEEN ANYTHING LIKE IT. THE RUPTURE OCCURRED IN THE RUBBER LINING. HE WAS THINKING IT WAS THE STEERING OF THE FRONT WHEELS ALL THE TIME. THE LEFT SIDE ALSO SHOWED SIGNS OF WEAR. HAD TO REPLACE BOTH LINES. I FELT IT WAS TO MUCH OF AN URGENT MATTER TO NOT LET PEOPLE KNOW. *TR
Mar 16, 2010
+ 142 more complaints for this component
ENGINE AND ENGINE COOLING
75 complaints
WHEN ACCELERATION AND ENGAGING PASSING MODE, VEHICLE CONTINUES TO ACCELERATE EVEN WHEN PEDAL RELEASED. VERY DIFFICULT TO CONTROL SPEED AND BRAKE. HAVE DONE INTERNET SEARCH ON PROBLEM AND FIND IT FAIRLY COMMON WITH VW PASSAT AND CERTAIN AUDI MODELS THAT USE SAME THROTTLE BODY. THIS DEVICE APPARENTLY REQUIRES REGULAR SERVICING TO AVOID STICKING PROBLEM. THERE IS NO DOUBT THIS IS A DANGEROUS CONDITION AND IN MY OWN INSTANCE, COULD EASILY HAVE LED TO A HIGHSPEED ACCIDENT. THIS VEHICLE WAS JUST PURCHASED BY ME AND WENT THROUGH MD MOTOR VEHICLE INSPECTION IN DECEMBER, 2011. *TR
Mar 01, 2012
2000 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO VEHICLE THAT DIE UNEXPECTEDLY AT VARIOUS SPEEDS *TGW THE CONSUMER STATED THE VEHICLE HAS STALLED WHILE MAKING TURNS ACROSS HIGHWAYS AND ENTERING FREEWAYS. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE DIFFERENT COMPONENTS WERE REPLACED, BUT THE STALLING CONTINUED. *JB
Jun 08, 2011
IN THE LAST COUPLE YEARS MY 2000 VW PASSAT HAS A BURNING SMELL LIKE A FIRE IN THE ENGINE AFTER DRIVING A BIT (I'VE NOTICED THIS PARTICULARLY WHEN THE HEATER IS ON), HAS HESITATED AND JUMPED WHEN I'VE TRIED TO SHIFT GEARS AND ACCELERATE, AND A WHILE AGO THE "CHECK ENGINE" LIGHT WAS GOING ON WHEN THIS HESITATION OCCURRED; ALTHOUGH THIS LIGHT HASN'T COME ON IN THE SAME SITUATION LATELY, AND THE HESITATION ITSELF DOESN'T SEEM TO BE OCCURRING AS MUCH AS BEFORE. AT ANY RATE, I STILL GET THE BURNING SMELL AND RECENTLY READ THAT THERE IS AN INVESTIGATION ON THIS VERY MAKE AND MODEL BY NHTSA FOR SAID PROBLEMS. MY MECHANIC HAS BEEN SAYING ALL ALONG THERE IS NO PROBLEM, BUT PERHAPS HE DOESN'T KNOW OF THIS INVESTIGATION. WHAT SHOULD I DO? *TR
Jan 31, 2011
2000 VW PASSAT 1.8T ENGINE FAILURE DUE TO SLUDGE BUILD UP. *TR
Sep 01, 2010
2000 PASSAT WAGON 1.8 CAUGHT FIRE AND BURNED - ITS WAS NOT RUNNING AND WAS PARKED FOR 20 MIN THEN FIRE STARTED UNDER THE RIGHT SIDE OF THE ENGINE. *TR
Sep 22, 2008
+ 70 more complaints for this component
SERVICE BRAKES, AIR
29 complaints
MY 2000 VOLKSWAGON PASSAT HAS STARTED REPORTING ERRORS, INCLUDING BRAKE FAULTS, ABS ERRORS, CHECK ENGINE LIGHTS. I'VE TAKEN IT TO MECHANICS AND THEY ARE UNABLE TO FIND ANY PROBLEMS. THEY SIMPLY RESET THE CODES AND SEND ME ON MY WAY. A FEW HOURS OF DRIVING AND THE ERRORS COME BACK. ALL THE ERRORS ARE INTERMITENT. IT'S INCREDIBLY FRUSTRATING. OTHERS HAVE EXPERIENCED A SIMILAR PROBLEM AND VW ONLY SAYS THAT OUR MODEL YEAR DOES NOT HAVE SIGNIFICANT ISSUES TO WARRANT A RECALL. THERE ARE HUNDREDS OF POSTS WITH THESE SYMPTOMS ALL OVER THE INTERNET. PLEASE HELP.
Mar 18, 2007
VW PASSAT (2000 SEDAN): ABS BRAKE FAILURE INDICATOR COMES ON, TYPICALLY IN WARM WEATHER OR WHEN ENGINE IS WARM, ALONG WITH INDICATOR BELL. "STOP" INDICATOR ALSO COMES ON AT THIS TIME. FAILURE OCCURS ALMOST EVERY TIME THE CAR IS OPERATED UNDER THESE CONDITIONS AND CONTINUES UNTIL IGNITION IS SHUT OFF. DEALER HAS CONFIRMED NO FAILURE OF ABS AND NOTES THAT THIS IS COMPUTER MODULE/ECM PROBLEM THAT WILL COST BETWEEN $1,500 AND $2,000 TO REPAIR. OTHER COMPLAINTS AT THIS SITE AND ON OTHER SITES DOCUMENT A VERY SIMILAR PROBLEM AT SIMILAR MILEAGE (~75,000).
Aug 21, 2005
ABS MODULE FAILURE LEADS TO REDUCYTION OF BRAKING EFFECTIVENESS
Aug 21, 2005
ABS CONTROL MODULE FAILURE. 2000 VW PASSAT WITH 60,000 MILES EXPERIENCED AN ABS CONTROL MODULE FAILURE - SYMPTOMS ARE ABS WARNING LIGHT TURNS ON, AND "STOP" SHOWN ON DISPLAY SCREEN. TOOK IT TO A VW DEALER WHO QUOTED ME $1185 USD TO REPLACE. THIS APPEARS TO BE A VERY COMMON PROBLEM WITH PASSAT'S AT ABOUT 50,000 MILES. THIS PROBLEM WAS INTERMITTENT. *SC
Jul 15, 2005
2 MAIN PROBLEMS CONTINUAL BUILDUP OF OIL SLUDGE EVEN THOUGH I HAVE REGULAR OIL CHANGES. THE OIL SLUDGE BUILDUP EVENTUAL CLOGS A SCREEN THAT CAUSES THE CAR TO BE INOPERABLE AND THE DEALER THEN CHARGES $700 - $1000 TO REMEDY. THE SECOND PROBLEM IS THE ABS CONTROL MODULE FAILURE. THE MODULE IS FALING AND WILL COST $700 - $900 TO BE REPLACED. I HAVE 75,000 MILES ON MY 2000 PASSAT
Jul 07, 2005
+ 24 more complaints for this component
ELECTRICAL SYSTEM
27 complaints
WHEN MY CAR HAS A PROBLEM THERE IS A SCREEN THAT WILL TELL YOU WHAT IS WRONG. WHEN IT GETS MORE THAN 65 DEGREES OUTSIDE THE SCREEN QUITS WORKING, IT GOES BLANK. FIRST TIME I HAD PROBLEMS MY CAR WAS OVER HEATING, IT WAS BEEPING AT ME. I COULDN'T MAKE OUT WHAT IT WAS SAYING ON THE SCREEN. I HAD TO PULL OVER CUFF MY HANDS AROUND THE SCREEN TO SEE STOP OVER HEATING. I LOOKED AT MY DASH SAW THAT IT WAS OVER HEATING. THAT HAPPENED TWICE OFF AN ON WITH IN A FEW WEEKS. MY DAD AN I FIXED THE PROBLEM WITH OVER HEATING. ANOTHER TIME WAS JUST RECENT MY CHECK ENGINE LIGHT CAME ON AN ONCE AGAIN COULDN'T READ THE SCREEN. I CUFFED MY HANDS AN WAS ABLE TO SEE EMISSION CHECK. I THOUGHT IT WAS JUST ME BUT WHEN MY CAR OVER HEATED I USED GOOGLE TO SEARCH THIS SCREEN PROBLEM. TO CHECK TO SEE IF IT WAS ON RECALL OR ANYTHING,THERE IS A LOT OF PEOPLE WITH THIS ISSUE.THIS IS A MAJOR PROBLEM I THINK VOLKSWAGEN SHOULD PAY THE $400 IT TAKES TO REPLACE IT. THIS IS THEIR PRODUCT THAT IS DEFECTED! WHY SHOULD WE HAVE TO PAY FOR THEIR PROBLEM, SOME POINT THE LACK OF THIS WORKING COULD HURT SOMEONE. I'M WRITING TO MAKE SURE THIS GETS FIXED BEFORE SOMEONE GETS SERIOUSLY HURT. *TR
Apr 11, 2013
WAS DRIVING DOWN THE ROAD TODAY 8/9/10 IN MY 2000 V W PASSAT AND MY CAR STARTED SMOKING THROUGH THE VENTS. NO WARNING PRIOR TO THE SMOKE. FLAMES BEGAN SHOOTING OUT FROM UNDER THE DASHBOARD TOTALLY ENGULFING THE ENTIRE CAR WITHIN MINUTES RESULTING IN A TOTAL LOSS OF THE VEHICLE. THERE HAD BEEN NO PRIOR PROBLEMS WITH THE VEHICLE UNTIL THIS EVENT. *TR
Aug 09, 2010
MY 2000 VW PASSAT WAS PARKED FOR APPROX. 45 MINUTES THEN THE ENGINE CAUGHT ON FIRE. THE ONLY "PROBLEM" I HAD WITH THE VEHICLE WAS WHEN I WAS TRYING TO LOCK IT WITH THE ELECTRONIC KEY IT WOULD NOT "BEEP". I MOVED CLOSER TO THE VEHICLE TWO TIMES AND ONLY THE REAR TAIL LIGHTS FAINTLY FLICKERED. NO BEEP. OTHER THAN THAT THERE WERE NOT PROBLEMS WHATSOEVER. THE FIRE WAS IN THE ENGINE. THE INTERIOR OF THE CAR WAS NOT DAMAGED EXCEPT FOR WHEN THE FIRE DEPARTMENT CAME AND BROKE OUT THE WINDOWS. TIRES AND ENGINE MELTED. I HAVE PICTURES I CAN SEND. *TR
Jun 17, 2009
ABS CONTROL MODULE FAILURE. INTERMITTENT BUT OFTEN. SEEMS A SYSTEMIC SAFETY ISSUE IN VW PASSAT. *TR
Jan 05, 2009
1. I HAVE A 2000 VW PASSAT AND HAVE BEEN DRIVING IT SINCE 2000 WITHOUT ISSUES. 2. IN MARCH 2004, SOON AFTER THE WARRANTY EXPIRED, THE ABS LIGHT WENT ON AND DIDN'T TURN OFF. 3. THE DEALER SAID IT WAS A FAULTY ABS CONTROL MODULE AND REPLACED IT FOR $1500. I DID SOME RESEARCH AND FOUND A LOT OF OTHER PEOPLE WITH FAULTY ABS CONTROL MODULES. I ASKED THE DEALER ABOUT THIS AND THEY SAID THAT THEY DO GET A LOT OF THEM BUT VW HASN'T YET ISSUED A RECALL FOR THE PART. I ALSO CALLED VW AND THEY DECLINED TO COVER THE PART. I'VE RECENTLY LOOKED INTO THIS AND APPEARS THAT IT'S HAPPENING TO MORE AND MORE PASSATS. *TR
Jan 01, 2009
+ 22 more complaints for this component
FUEL SYSTEM, GASOLINE
24 complaints
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE AFTER BEING PARKED OVERNIGHT, HE NOTICED A FUEL ODOR. THE CONTACT STATED THAT THE FUEL TANK WAS HALF EMPTY AFTER BEING REFILLED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND WAS INFORMED THAT THE SEAM IN THE FUEL TANK WAS FRACTURED WHICH CAUSED THE FUEL LEAK. THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Dec 21, 2020
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE VEHICLE. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING UNDER THE REAR PASSENGER SIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000. UPDATED 11/01/16*LJ
Aug 19, 2016
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS A FUEL ODOR COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT LIFTED THE HOOD AND NOTICED THAT FUEL WAS LEAKING FROM THE FUEL PIPE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Jul 29, 2014
MAKE:VOLKSWAGEN MODEL: PASSAT YEAR:2000 STREAMING GASOLINE LEAK INBOARD OF THE REAR QUARTER PANEL ON THE PASSENGER SIDE WHEN THE ENGINE STARTS. AFTER OPERATING FOR A TIME (20 MIN OR MORE) THE LEAK STOPS AND DOES NOT REAPPEAR UNTIL THE CAR HAS BEEN SITTING FOR SEVERAL DAYS WITHOUT RUNNING. THIS CONDITION WAS FIRST REPORTED TO VW HILEY ABOUT 3 YEARS AGO. THEY CHECKED IT OUT AND COULD FIND NOTHING. I HAD SEEN OCCASIONAL LEAKS SINCE BUT THIS TIME SCARED ME BECAUSE IT WAS SO MUCH THAT MY GAS GAUGE MOVED AS A RESULT. I WAS HEADED TO WORK WHICH IS ABOUT 20 MINUTES AWAY. BY THE TIME I GOT THERE THE LEAK HAD STOPPED. TODAY IS JULY 5TH 2011. IT WAS SITTING SINCE JULY 1ST 2011. *KB
Jul 05, 2011
STREAMING GASOLINE LEAK INBOARD OF THE REAR QUARTER PANEL ON THE PASSENGER SIDE WHEN THE ENGINE STARTS. AFTER OPERATING FOR A TIME (20 MIN OR MORE) THE LEAK STOPS AND DOES NOT REAPPEAR UNTIL THE CAR HAS BEEN SITTING FOR SEVERAL DAYS WITHOUT RUNNING. THIS CONDITION HAS BEEN IN EXISTENCE FOR ABOUT FIVE YEARS, BUT NEITHER THE VW DEALER WHERE I BOUGHT THE CAR, NOR AN INDEPENDENT GARAGE WAS ABLE TO FIND IT (BY THE TIME I GOT IT INTO THE SHOP, THE LEAK WAS GONE AND THE GAS HAD EVAPORATED). IT HAS GRADUALLY WORSENED, THOUGH, AND LAST WEEK I TOOK IT TO THE NEAREST VW DEALER. WHEN THEY DETECTED THE STRONG ODOR OF GAS, THEY PARKED IT IN AN ISOLATED AREA. THE NEXT DAY THEY CALLED AND TOLD ME THAT THE "ROLLOVER" VALVE WAS DEFECTIVE AND THAT THE CAR NEEDED A NEW GAS TANK. IT IS CURRENTLY IN THE SHOP AT DREW VOLKSWAGEN IN LA MESA, CA, AWAITING PARTS. WHEN IT OCCURS, THIS IS A VERY SUBSTANTIAL LEAK WITH GAS STREAMING ONTO THE GROUND.
Jun 29, 2011
+ 19 more complaints for this component
SUSPENSION
24 complaints
CREAKING, GROANING, CLUNKING, SQUEAKING OUT OF THE FRONT END, MOST NOTABLY AT LOW SPEEDS OVER BROKEN PAVEMENT, SPEEDBUMPS, COMING TO A SLOW STOP AND PULLING AWAY SLOWLY FROM A STOP. CONTROL ARMS ISSUE. *TR
May 05, 2009
DT: THE CONTACT WAS COMPLAINING ABOUT A FRONT SUSPENSION CONTROL ARM:LOWER ARM PROBLEM. THE RUBBER BOOT PREMATURELY WORE OUT. HE RECEIVED A SPECIAL SERVICE ACTION FOR THIS PROBLEM IN NOVEMBER 2004 FROM THE MANUFACTURER. HE TOOK THE VEHICLE TO LOCAL DEALER FOR REPAIRS. LATER, WHILE HE WAS INSPECTING THE VEHICLE, HE DISCOVERED THE DEFECTIVE PART HAD NOT BEEN REPLACED. WHEN HE CONTACTED THE DEALER, THEY WERE NO LONGER WILLING TO OFFER A FREE REMEDY UNDER THIS SPECIAL SERVICE CAMPAIGN. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. *AK
Nov 22, 2005
I HAVE OWNED THIS VEHICLE FOR A LITTLE OVER A YEAR. DURING THIS TIME THIS PASSAT HAS HAD SEVERAL SUSPENSION PROBLEMS. THE UPPER CONTROL ARMS HAVE BEEN POINTED OUT AS A PROBLEM BY VARIOUS SERVICE CENTERS AND VW. THE CONTROL ARMS HAVE BEEN REPLACED TWICE AND THE PASSAT HAS AGAIN DEVELOPED A LOUD SQUEAKING NOISE FROM THE FRONT END OF THE VEHICLE. *NM
Aug 08, 2005
NOTICE CLUNKING AND SCHREECHING SOUND WHEN TURNING THE STEERING WHEEL. INDEPENDENT MECHANIC INFORMED OF LOWERCONTROL ARM DEFECTIVE. CAR CONTINUED TO MAKE CLUNKING SOUND WHEN TURNING, MECHANIC DIAGNOSED UPPER CONTROL (BALL JOINT) FAILURE.
May 09, 2005
I OWN A 2000 VOLKSWAGEN PASSAT. I WAS DRIVING ON A CITY STREET UNDER NORMAL CONDITIONS AND THE CONTROL ARM ON THE FRONT PASSENGER SIDE CRACKED CAUSING ME TO LOOSE CONTROL OF THE CAR. FORTUNATELY I WAS ABLE TO STOP WITHOUT FURTHER INCIDENT. THE CONTROL ARM IS BEING REPLACED. HOWEVER, THE INCIDENT COULD HAVE BEEN MUCH WORSE UNDER DIFFERENT DRIVING CIRCUMSTANCES.
Apr 27, 2005
+ 19 more complaints for this component
VISIBILITY
18 complaints
PASSENGER REAR WINDOW REGULATOR WENT OUT ON MINE FIRST WITH A CRUNCHING SOUND AND THEN THE GLASS JUST FELL INTO THE DOOR. I HAVE ALREADY REPLACED THE PASSENGER FRONT REGULATOR. TYPICAL CHEAP PLASTIC VW PARTS. *TR
Aug 17, 2010
I NEEDED TO REPLACE THE REAR DRIVER SIDE WINDOW REGULATOR ON MY 2000 VW PASSAT. A WEEK AGO I THE REAR PASSENGER SIDE WINDOW REGULATOR FAILED. TODAY MY FRONT PASSENGER REGULATOR FAILED. THIS SEEMED LIKE A LITTLE MORE THAN BAD LUCK. IT TURNS OUT I'M NOT THE ONLY VW OWNER WHO HAS HAD EXTREMELY BAD LUCK WITH THEIR WINDOW REGULATORS. *TR
Jul 08, 2010
ON RAISING THE WINDOW, THE GLASS FALLS INTO THE DOOR WITHOUT WARNING. THIS HAPPENS WITH BOTH FRONT AND REAR DOORS, DRIVER AND PASSENGER SIDES. EACH TIME, THE DIAGNOSIS IS THE SAME: THE "REGULATOR" FAILED. REPAIRS COST APPROXIMATELY $400 PER WINDOW. MY WIFE AND I OWN IDENTICAL CARS AND OF THE EIGHT WINDOWS, FOUR HAVE FAILED. AFTER ROUGHLY $1600 FOR THE FOUR WINDOWS, I'M LOSING PATIENCE. A COWORKER OWNS A SIMILAR CAR AND HAS HAD THE SAME PROBLEM. *TR
Dec 10, 2008
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO START HIS VEHICLE ON A COLD MORNING, THE DEFROST FEATURE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS THE HEATER CORE. THE DEALER REPLACED THE HEATER CORE. THE CURRENT MILEAGE WAS 65,700 AND FAILURE MILEAGE WAS 65,600.
Sep 14, 2007
THERE WERE NO EVENTS LEADING UP TO THIS INCIDENT. THE HEATER CORE BROKE ON MY 2000 VOLKSWAGEN PASSAT. WHEN THIS HAPPENED WHITE SMOKE WAS EMITTING INTO THE PASSENGER COMPARTMENT CAUSING A FILM ON THE WINDSHIELD. THIS CAUSED A FOG ON THE WINDOWS REDUCING MY VISIBILITY SEVERELY CAUSING ME TO HAVE TO PULL OVER QUICKLY. THE SMOKE HAS AN ODOR OF ANTIFREEZE AND IN FACT THAT IS WHAT IT WAS. WHEN I GOT HOME I CHECKED THE ANTIFREEZE AND IT HAD DROPPED TO HALF OF WHAT IT WAS. THIS IS A KNOWN ISSUE AT VOLKSWAGEN WHOSE ONLY RECOURSE IS THAT I SHOULD HAVE PURCHASED THE EXTENDED WARRANTY WHEN I BOUGHT THE CAR. THE WORST PART ABOUT THIS ENTIRE EXPERIENCE IS THAT AFTER NEARLY CRASHING MY CAR I HAVE TO PAY $1200.00 TO REPAIR THIS DEFECT. *NM
Jan 29, 2007
+ 13 more complaints for this component
STEERING
16 complaints
STEERING TIE RODS AND FRONT SUSPENSION ARE WORN OUT ON VW PASSAT MAKING STEERING VERY INACCURATE AND IN A STATE OF CONSTANT STEERING INPUT TO MAINTAIN STRAIGHT DIRECTION OF VEHICLE. AFRAID THIS WILL LEAD TO AN ACCIDENT. CAR HAS ONLY 82,000 MILES ON IT AND THIS IS THE FIRST TIME I HAVE EVER HEARD OF SUCH COMPLETE IMPENDING FAILURE OF A FRONT SUSPENSION. I UNDERSTAND THAT THIS IS COMMON IN PASSATS. IT SEEMS TO ME THIS IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *JB
Jul 05, 2006
PREMATURE TIE ROD FAILURE. LEFT AND RIGHT TIE ROD ENDS ARE PREMATURELY WORN RESULTING IN THE PASSENGER SIDE TIE ROD IN BREAKING, PARTS NEED TO REPAIR DAMAGE, LEFT AND RIGHT TIE ROD ASSEMBLY, BALL JOINTS, 1/2 SHAFTS. ESTIMATED REPAIR COST $1678. *NM
Nov 15, 2005
MY 2000 VW PASSAT, WITH 38,000 MILES, HAS WORN TIE RODS TO THE POINT WHERE I HAVE BEEN ADVISED IT COULD BE DANGEROUS TO DRIVE. THIS PROBLEM WAS DISCOVERED WHEN THE CAR WAS HAVING AN OIL CHANGE AND I MENTIONED I HAD BEEN HEARING CREAKING SOUNDS FROM THE FRONT WHILE DOING 3 POINT TURNS OVER THE PAST MONTH. MY MECHANIC (NOT A DEALER) THOUGHT THERE HAD BEEN A RECALL FOR THE PROBLEM. UPON CHECKING, THE RECALL WAS FOR 1999 PASSATS ONLY. SINCE THE 2000 MODEL IS THE EXACTLY THE SAME AS THE 1999 MODEL, WHY WAS THIS RECALL NOT EXTENDED TO THE 2000 CARS? I NOW HAVE TO REPLACE THE TIE RODS AT MY OWN EXPENSE. PLEASE NOTE THE SERVICE ACTION ISSUED BY VW IN NOVEMBER 2004 DID NOT INCLUDE THE TIE RODS. *JB
Aug 09, 2005
WE TOOK OUR 2000 VW PASSAT IN TO THE VW DEALER FOR STATE SAFETY AND WERE TOLD THAT OUR DRIVERS SIDE TIE ROD WAS UNSAFE TO DRIVE ON AND THAT THE PASSANGER SIDE WOULD NEED TO BE REPLACED SOON ALSO. WE TOOK IT TO OUR REGULAR MECHANIC FOR A SECOND OPINION AND HE WAS SHOCKED HOW BAD OF CONDITION THEY WERE A YEAR 2000 AND HAVING 55,000 MILES. WE HAD TO REPLACE THE LEFT FRONT OUTER TIE ROD END; LINK ROD; AND LEFT FRONT UPPER BALL JOINT TOTAL COST WAS 370.00 AND WE WILL NEED TO DO THE SAME SOON FOR THE LEFT FRONT SIDE VERY SOON. I AM APPALLED THAT VW IS AWARE OF THESE COMPLAINTS IN THE 2000 MODEL AND HAS NOT ISSUED A RECALL. *AK
Mar 07, 2005
2000 VW PASSAT WITH ONLY 42,000 HAD WORN TIE RODS TO THE POINT WHERE IT WAS DANGEROUS TO DRIVE. FORTUNATELY THIS WAS DISCOVERED WHEN THE CAR WAS TAKEN IN TO THE DEALER FOR OTHER MAINTENANCE/SERVICE WORK. THE TIE RODS WERE REPLACED AT THE OWNER'S COST. VW REFUSED TO PAY FOR THE REPAIRS EVEN THOUGH THERE WERE TWO RECALLS FOR TIE RODS ON 1999 PASSATS (NHTSA CAMPAIGN ID #99V248000 AND 00V414000). VW ALSO JUST ISSUED A "SERVICE ACTION" IN NOVEMBER 2004 FOR CHECKING/REPLACING FRONT SUSPENSION LOWER CONTROL ARMS. HOWEVER I WAS TOLD THAT THIS SERVICE ACTION DID NOT INCLUDE TIE RODS. I BELIEVE VW IS ATTEMPTING TO CIRCUMVENT A RECALL BY ISSUING THIS "SERVICE ACTION" BULLETIN, AND BY NOT COVERING PROBLEMS WITH TIE RODS IN THIS SERVICE ACTION MAINTENANCE. SINCE THE PRIOR YEAR OF PASSAT (THE 1999 MODEL) HAD PROBLEMS WITH THE TIE ROD AND THE RECALL WAS AFTER THE 2000 PASSATS WENT ON THE MARKET, IT IS MOST PROBABLE THAT THE SAME PROBLEMS WERE STILL PRESENT IN THE 2000 PASSAT. *JB
Dec 28, 2004
+ 11 more complaints for this component
AIR BAGS
15 complaints
Side airbag deployed for no reason while driving straight at the speed limit of 75 mph. The local VW dealer determined the side impact sensor is defective. This is a very interesting situation because a fail safe exists in these systems in that the supplemental restraint control module in the center of the car must simultaneously "see" a side impact g force in order to deploy the side air bag. In other words even with a defective side impact sensor The side air bag should not have deployed. At the time of the incident the vehicle was travelling straight ahead next to a semi truck. No such impact occurred and the VW dealer confirmed the vehicle has no evidence of such an impact. I had this investigated by Volkswagen AG and my local dealer. Suffered broken teeth, bruised ribs, hearing loss in left ear.
Dec 16, 2025
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED HOWEVER NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Feb 19, 2013
PREMATURE DRIVER'S SIDE AIR BAG FAILURE. I HAVE RECEIVED AN AIR BAG FAULT' WARNING CODE. FURTHER DIAGNOSTICS HAVE INDICATED THAT REPLACEMENT OF THE DRIVER'S SIDE AIR BAG IS NECESSARY. THIS ON A 6-YEAR-OLD VEHICLE. CONSIDERING THAT THERE ARE VEHICLES 3 TIMES AS OLD THAT ARE STILL ON THEIR ORIGINAL AIR BAGS, I WOULD CONSIDER THIS FAILURE UNACCEPTABLE. *NM
Jul 05, 2006
AIR BAG LIGHT CAME ON TWICE. THE FIRST TIME FRONT AND SIDE DRIVER SIDE AIRBAGS WERE REPLACED, COSTING $1200. THE SECOND TIME THE LIGHT CAME ON VW WAS CONTACTED AND THEY AGREED TO PAY FOR THE REPAIR, $300 FOR A WIRING HARNESS UNDER THE STEERING WHEEL. PLEASE ADVISE, THIS IS A PROBLEM THAT SHOULD HAPPEN CONSIDERING THE CAR WAS NOT INVOLVED IN ANY TYPE OF ACCIDENT. SERVICE MANAGER AT VOLKSWAGEN COMPARED AIR BAG TO A "LIGHT BULB." SAYING THAT LIKE LIGHT BULBS AIRBAGS ALSO BURN OUT AFTER A WHILE, A RATHER POMPOUS STATEMENT TO MAKE. *LA
Jun 15, 2004
2000 VW PASSAT WAGON. MY WIFE WAS DRIVING ON THE HIGHWAY (70 MPH) WHEN HER PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ANY IMPACT, BUMP OR INCIDENT WHICH SHOULD HAVE CAUSED DEPLOYMENT. THE DRIVER'S SIDE AIR BAG THEN DEPLOYED ABOUT 1 MINUTE LATER WHILE SHE WAS STILL IN MOTION. PRELIMINARY INVESTIGATION SHOWED AN ELECTRICAL SHORT/MELTDOWN IN THE CENTER CONSOLE WIRING. FUTHER INVESTIAGTION IMPENDING. THANKFULLY THE FRONT AIR BAG DID NOT DEPLOY AT THAT RATE OF SPEED AND A FULL FLEDGED FIRE DID NOT DEVELOP.*AK
Mar 30, 2004
+ 10 more complaints for this component
POWER TRAIN
14 complaints
1. MY 2000 VW PASSAT 1.8T AUTOMATIC REACHED 130K MILES. 2. THERE IS A FAILURE IN WHATEVER COMPONENT STABILIZES THE STEERING WHEEL AT IDLE WHEN THE CAR IS IN DRIVE OR REVERSE. THE PROBLEM DOES NOT IN OCCUR WHEN AT IDLE IN NEUTRAL. THE EXACT SYMPTOMS OF THE PROBLEM ARE A VERY STRONG VIBRATION THAT CAN BE FELT THROUGH THE STEERING WHEEL AND THE ENTIRE CABIN. THE ONLY FIX HAS BEEN TO PUT THE CAR IN NEUTRAL WHEN AT THE STOP SIGN/LIGHT. 3. CORRECTIVE ACTIONS THAT HAVE BEEN TAKEN SO FAR ARE NEW ENGINE MOUNTS, NEW TRANSMISSION MOUNTS, NEW TRANSMISSION STABILIZER BAR, AND VERIFYING THE DRIVE BELT IS TIGHT ENOUGH. VW IS WELL AWARE OF THE PROBLEM, BECAUSE IT IS A COMMON PROBLEM THAT OCCURS IN B5 & B5.5 MODEL AUTOMATIC PASSATS. THERE ARE SOME REPORTS OF PASSATS WITH LOW MILEAGE THAT HAVE THIS PROBLEM. THE VW CORPORATION DOES NOT HAVE A SOLUTION. PEOPLE HAVE LITERALLY TRADED IN THEIR PASSATS, BECAUSE THEY CAN'T FIX THE PROBLEM. MY STAND IS THAT THERE IS NO WAY THAT A CAR COMPANY THIS SIZE DOESN'T HAVE A CLUE AS TO WHAT CAUSES THIS PROBLEM AND HOW TO FIX IT. I REFUSE TO SUBSCRIBE TO THE NOTION THAT I HAVE TO BUY ANOTHER CAR WHEN THIS PROBLEM OCCURS. *TR
Feb 16, 2009
1) RAIN WATER ENTERED THE VEHICLE , 2000 PASSAT, 6CYLINDER, AUTO MATIC TRANSMISSION AND POOLED APPROXIMATELY 2-3 INCHES) IN THE REAR PASSENGER SIDE OF THE VEHICLE. SOURCE OF LEAK WAS UNKNOWN. ALL WINDOWS AND DOORS WERE CLOSED. *AK 2) THIS LED TO THE TRANSMISSION CONTROL UNIT, WHICH IS HOUSED UNDER THE PASSENGER SIDE, TO BECOME WET AND MALFUNCTION. THE TRANSMISSION THEN BEGAN SHIFTING UP, AND DOWN ERRATICALLY, WHILE DRIVING. 3) THE DEALERSHIP CLAIMED THIS WAS NOT COVERED UNDER THE TRANSMISSION WARRANTY. THE TRANSMISSION CONTROL UNIT HAD TO BE REPLACED AT A COST OF $1351 DOLLARS FOR THE PART AND $250 FOR LABOR. RESEARCH ON THE WEB INDICATES THAT THIS IS A COMMON PROBLEM WITH VW'S AND IS LIKELY DUE TO A DESIGN FLAW WHICH CAUSES WATER TO DRAIN INTO THE INTERIOR OF THE VEHICLE WHEN CERTAIN DRAIN HOLES BECOME CLOGGED.
Mar 25, 2007
THE PROBLEM IS INTERMITTENT, HAVING OCCURRED APPROXIMATELY FIFTEEN TO TWENTY TIMES DURING THE PAST YEAR. IT CAN BE BEST DESCRIBED AS A SUDDEN LURCHING, WHICH HAS OCCURRED WHILE STOPPED, WHILE AT FREEWAY SPEEDS (60-70 MPH), AND AT SPEEDS BETWEEN THESE TWO EXTREMES. WHILE STOPPED, IT IS AS IF THE TRANSMISSION ENGAGES, AND THE VEHICLE LURCHES FORWARD; EXTRA BRAKE PRESSURE MUST BE APPLIED DURING THESE OCCURRENCES, WHICH LAST LESS THAN A SECOND OR TWO, BUT WHICH OCCUR WITHOUT WARNING. WHILE THE VEHICLE IS IN MOTION, THE PROBLEM MANIFESTS ITSELF AS A SUDDEN, UNEXPECTED, VIRTUALLY INSTANTANEOUS DECREASE IN SPEED OF BETWEEN FIVE AND TEN MILES PER HOUR; THIS DECREASE IN SPEED OCCURS IN LESS THAN A SECOND. ONE GOOD WAY TO DESCRIBE THE FEELING IS THAT IT IS AS IF THE VEHICLE HAS HIT SOMETHING. I CONSIDER THIS AN EXTREMELY DANGEROUS CONDITION, BECAUSE IF THIS WERE TO HAPPEN, FOR EXAMPLE, AT FREEWAY SPEEDS WHILE ON A CURVE IN THE RAIN, CONTROL OF THE VEHICLE COULD BE LOST. I HAVE INFORMED MY LOCAL DEALER OF THIS ISSUE, BUT SINCE THEY HAVE BEEN UNABLE TO REPRODUCE THE PROBLEM THEMSELVES (DUE TO ITS INTERMITTENT NATURE), THEY HAVE DONE NOTHING TO RECTIFY IT. *NM
Jul 20, 2006
I CURRENTLY HAVE ABOUT 43K MILES AND I HAVE NOTICED FOR SOME TIME NOW THAT THE CLUTCH NEEDED TO BE LET OUT FURTHER THAN SEEMED NORMAL FOR IT TO ENGAGE. I'VE MENSIONED IT SEVERAL TIMES WHEN IT WAS IN FOR ROUTINE SERVICE, AND WAS TOLD IT WAS 'NORMAL' AND THEY COULDN'T ADJUST IT. AS I WAS DRIVING AND WENT TO SHIFT, I NOTICE THAT ALL OF A SUDDEN IT HAD TO BE LET ALMOST ALL THE WAY BEFORE ANYTHING HAPPEND; IT FELT VERY DIFFERENT. TOOK IT TO THE DEALER THE NEXT DAY AND FOUND OUT THAT IT WAS "BURNT OUT." AT ONLY 42K MILES, IT SEEMS A LITTLE PREMATURE TO HAVE BURNED OUT A CLUTCH ALREADY. *NM
Nov 19, 2005
1) I WAS DRIVING ALONG A MAJOR HIGHWAY (I-75) WHEN I SAW SOMEONE DRIVING ERRATICALLY, WEAVING IN AND OUT OF TRAFFIC IN MY REAR-VIEW MIRROR. HE LOOKED CLOSE TO HITTING ME, SO I ACCELERATED TO NOT ALLOW HIS CAR TO DO THIS.*AK 2) AFTER STEPPING ON THE GAS, AND GETTING OUT OF DANGER, MY CAR WOULD NOT SLOW DOWN. I WOULD STEP ON THE BRAKE, AND IT WOULD SLOW, BUT ONCE I LET OFF ON THE BRAKE THE CAR WOULD SURGE FOWARD (WITHOUT ME EVEN PRESSING THE GAS). I DID NOT HAVE CRUISE CONTROL ON AT ALL. 3) I WAS UNABLE TO HAVE THE CAR STOP SUDDENLY ACCELERATING. ONCE I WAS ABLE TO PULL OFF TO THE SIDE OF THE HIGWAY, I PUT THE CAR INTO NEUTRAL AND THEN BACK TO DRIVE AND THAT WAS ABLE TO SOLVE THE PROBLEM. THOUGH IF THERE WAS MORE TRAFFIC I WORRY IF I WOULD BE ABLE TO PULL OF TO THE SIDE OF THE ROAD SAFELY, WHILE HAVING TO PRESS MY BRAKE THE ENTIRE TIME. 2000 VOLKSWAGON PASSAT V6
Mar 04, 2005
+ 9 more complaints for this component
SERVICE BRAKES, ELECTRIC
11 complaints
MY 2000 VW PASSAT V6 ABS BRAKE MODULE HAS FAILED AND I GET THE STOP/ABS LIGHTS FLASHING ON MY DASHBOARD INTERMITTENTLY, ALONG WITH WARNING BEEPS. THIS MAKES THE CAR UNSAFE TO DRIVE AND COSTS $1000+ TO FIX. VW NEEDS TO RECALL THESE MODELS IMMEDIATELY. *TR
Jul 22, 2010
ABS BRAKE FAULT. *TR
Dec 30, 2008
THE ABS MODULE HAS FAILED, THIS ON SEARCHING THE INTERNET IS A VERY COMMON PROBLEM WITH VW'S. THERE HAS BEEN NO EFFORT TO FIX THIS ISSUE BY VW. ON DRIVING THERE ARE 3 BEEPS ON THE DRIVER CONSOLE AND A MESSAGE SAYING BRAKE FAULT APPEARS ON THE SCREEN. ALTHOUGH THE BRAKE IS WORKING AND IS IN GOOD CONDITION. *TR
Nov 13, 2008
MY 2000 VW PASSAT 1.8T BEGAN EXHIBITING A FLASHING/BEEPING RED LIGHT TO INDICATE A FAILURE IN THE ABS SYSTEM. THE LIGHT ACTIVATES 99% OF THE TIME I DRIVE THE CAR. THE ABS SYSTEM IS NOT FUNCTIONAL IN THIS STATE, WHICH MEANS THE CAR IS DRIVABLE, BUT SIGNIFICANTLY LESS SAFE UNDER PANIC STOP OR REDUCED TRACTION CONDITIONS. UPON FURTHER RESEARCH WITH OTHER OWNERS OF THIS VEHICLE, IT IS OBVIOUS THAT THIS FAILURE IS COMMON ON 1998-2001 PASSATS (AND AUDI A4S) WITH THE BOSCH 5.3 ABS MODULE. THE DEALERSHIP ACTED AS IF THEY HAD NEVER SEEN THIS TYPE OF PROBLEM, ALTHOUGH AN INDEPENDENT SHOP SAID THEY HAD REPLACED SEVERAL AT THEIR SHOP. HOWEVER, NO ACTION HAS EVER BEEN TAKEN BY THE MANUFACTURER. I DID OPT TO HAVE THE ABS MODULE REBUILT BY A THIRD PARTY. THE RESULT WAS A $400.00 INSTEAD OF $1000.00 AT THE DEALER. OUTRAGEOUSLY, MANY PEOPLE WHO HAVE SOUGHT VWOA DEALERSHIP SERVICE WORK FOR THIS SAME PROBLEM HAVE SPENT WELL OVER $1,000. THE APPARENT FAILURE RATE OF THIS MODULE, AND THE FACT THAT IT DEGRADES THE OPERATION OF THE MOST FUNDAMENTAL SAFETY FEATURE OF A CAR (THE BRAKES), MAKE IT MY OPINION THAT IT SHOULD BE SUBJECT TO RECALL. RECALL ACTION SHOULD INCLUDE COMPENSATION FOR OWNERS WHO HAVE UNDERTAKEN REPAIRS, AND REPLACEMENT OF THE FAULTY MODULE. THANK YOU. DK *TR
Nov 11, 2008
I HAVE A FAULTY ABS CONTROL UNIT ON MY 2000 VOLKSWAGEN PASSAT. THIS SHOULD BE COVERED BY VOLKSWAGEN. *TR
Nov 11, 2008
+ 6 more complaints for this component
VEHICLE SPEED CONTROL
10 complaints
VEHICLE ACCELERATED ON ITS OWN WHILE I WAS DRIVING ON THE FREEWAY. THE FREEWAY WAS CONGESTED AND I HAD JUST ACCELERATED QUICKLY TO MOVE INTO THE LEFT LANE TO AVOID A SEMI TRUCK ENTERING THE FREEWAY ON MY RIGHT. I TOOK MY FOOT OFF THE ACCELERATOR BUT THE CAR CONTINUED TO ACCELERATE. I IMMEDIATELY PUSHED HARD ON THE BRAKE TO AVOID HITTING THE CAR IN FRONT OF ME. I HAD TO APPLY CONSIDERABLE PRESSURE TO KEEP THE CAR FROM INCREASING SPEED. I THEN PLACED THE CAR IN NEUTRAL AND TOOK MY FOOT OFF THE BRAKE. THE TACHOMETER SHOWED THE ENGINE REVVING UP OVER THE RED LINE TO 7000 RPMS. FEARING THAT THE ENGINE MIGHT BE DAMAGED I PUT THE CAR BACK INTO GEAR AND CONTROLLED THE CAR BY APPLYING THE BRAKE AS HARD AS I COULD. THE ACCELERATION SLOWED AFTER ABOUT ANOTHER 30 SECONDS OR SO TO THE POINT WHERE THE CAR WAS TRAVELING AT A SUSTAINED 70 MPH WITHOUT MY FOOT ON THE ACCELERATOR OR BRAKE. THIS CONTINUED FOR SEVERAL MILES AND EVENTUALLY THE ACCELERATOR BEGAN OPERATING NORMALLY. DURING THE LAST PORTION OF SUSTAINING 70 MPH I TRIED SWITCHING CRUISE CONTROL ON AND OFF SEVERAL TIMES BUT THIS HAD NO EFFECT. AFTER I GOT OFF THE FREEWAY AND STOPPED, I CHECKED THE FLOOR MAT OR ANYTHING ELSE THAT MIGHT HAVE INTERFERED WITH THE ACCELERATOR PEDAL AND DID NOT OBSERVE ANYTHING OUT OF THE ORDINARY. *TR
May 02, 2010
MY CAR KEEP SURGING WHEN MY FOOT IS ON THE BRAKE, MY CHECK ENGINE LIGHT IS NOT ON. *TR
Apr 20, 2009
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE ACCELERATOR PEDAL BECAME STUCK AND CAUSED THE VEHICLE TO CONTINUE ACCELERATING. THE CONTACT SWERVED TO AVOID A BUS AND STRUCK A CURB INSTEAD. AS A RESULT, THE REAR AXLES WERE DAMAGED. THERE WERE NO OTHER VEHICLES INVOLVED IN THE CRASH AND HE WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE VEHICLE WAS SALVAGEABLE. THE DEALER ALSO STATED THAT THERE WERE NO RECALLS RELATING TO THE ACCELERATOR PEDAL. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE REAR AXLES WERE REPAIRED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 101,000.
Oct 07, 2008
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT HAD TO PLACE THE VEHICLE INTO NEUTRAL IN ORDER TO SLOW DOWN THE VEHICLE. THE CURRENT MILEAGE WAS 61,456 AND FAILURE MILEAGE WAS 61,440.
Aug 22, 2008
I HAVE A 2000 VOLKSWAGEN PASSAT GLS 5 SPEED MANUAL CAR WITH 65000 MILES; FOR PAST 6 MONTHS WHILE CRUISING ON THE HIGHWAY WITH SPEEDS ABOVE 65 MPH, THE CRUISE CONTROL AUTOMATICALLY GETS ENGAGED MANY A TIMES EVEN THOUGH I HAVE NEVER SWITCHED THE CRUISE CONTROL ON. THIS HAS HAPPENED ATLEAST 10 TIMES IN THE LAST 6 MONTHS AND I HAVE NO WAY OF KNOWING HOW AND WHEN IT GETS ENGAGED. I HAVE TO BE ALWAYS ALERT TO PRESS THE BRAKE TO DISENGAGE-ENGAGE THIS. PLEASE LET ME KNOW IF YOU NEED MORE INFORMATION. *NM
Oct 25, 2005
+ 5 more complaints for this component
EXTERIOR LIGHTING
8 complaints
THE HAZARD LIGHT AND TURN SIGNAL LIGHTS STOP WORKING. THE DEFECT IS DUE TO MALFUNCTIONING HAZARD SWITCH WHICH CONTROLS TURN SIGNALS. THIS WILL RESULT IN ACCIDENTS SINCE DRIVER UNABLE TO SHOW TURN SIGNALS. *TR
Jun 09, 2011
MY ABS SENSOR FAILED AT 130K MILES. THIS CAUSES A ANNOYING FLASH ACROSS THE DASH AND SOUNDS THAT BEEP LOUDLY. *TR
Aug 15, 2008
DUE TO THE CLOUDINESS OF MY FRONT HEADLIGHTS I ALMOST RAN OVER TWO JOGGERS IN MY NEIGHBORHOOD. I WAS NOT SPEEDING AND I HAD JUST REPLACED THE LIGHT BULBS IN BOTH HEADLIGHTS, YET, BECAUSE OF THE DECREASED LIGHT OUTPUT OF MY HEADLIGHTS WHICH I ESTIMATE TO BE AT LEAST A 40% REDUCTION, I SIMPLY COULDN'T SEE THE JOGGERS UNTIL I WAS ALMOST ON TOP OF THEM. THIS IS UNACCEPTABLE. CONSUMERS SHOULD NOT HAVE TO REPLACE/REPAIR NON-CONSUMABLE SAFETY ITEMS SUCH AS HEADLIGHTS ASSEMBLIES. *JB
Aug 02, 2006
THE 2000 VOLKSWAGEN PASSAT IS DESIGNED SO THAT THE OWNER/OPERATOR CANNOT CHANGE THE TAIL LIGHT BULBS. IT MUST BE TAKEN TO A MECHANIC. TO QUOTE FROM THE OPERATOR'S MANUAL: IT IS BECOMING MORE AND MORE DIFFICULT TO REPLACE VEHICLE LIGHT BULBS SINCE IN MANY CASES, OTHER PARTS OF THE CAR MUST FIRST BE REMOVED BEFORE YOU ARE ABLE TO GET TO THE BULB......FOR YOUR SAFETY, WE RECOMMEND THAT YOU HAVE YOUR AUTHORIZED VOLKSWAGEN DEALER REPLACE ANY BULBS SINCE YOUR DEALER HAS NECESSARY TOOLS, THE CORRECT BULBS, AND THE EXPERTISE. SUPPOSE I AM ON A LONG DRIVE OVER THE WEEKEND, MILES FROM HOME, AND THE TAIL LIGHTS BURN OUT. I CANNOT REPLACE THEM, EVEN IF I HAVE THE CORRECT BULBS, CONSEQUENTLY I WOULD HAVE TO DRIVE HOME WITHOUT TAIL LIGHTS OR BRAKE LIGHTS. THAT IS A SAFETY HAZARD. *NM
Mar 08, 2006
A PLASTIC GEAR ON THE HEADLIGHT ADJUSTMENT BREAKS, PREVENTING THE ADJUSTMENT OF THE HEADLIGHT, AND CAUSES THE AIMING OF THE HEADLIGHT TO "DROP". THE ONLY METHOD OF REPAIR IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. I KNOW OF 3 OTHER PEOPLE WITH 2000 PASSATS WITH THE SAME PROBLEM.*AK
Jan 10, 2005
+ 3 more complaints for this component
TIRES
7 complaints
AT AROUND 12:30 TODD MCFADDEN (STORE MANAGER OF DUNN TIRE LLC 1170 CENTRAL AVE. DUNKIRK, NY 14048) ADVISED TO [XXX] (TIRE TECH) TO APPLY A TIRE THAT HAD BEEN RUN ON FLAT FOR AN UNKNOWN DISTANCE ON A CUSTOMERS CAR WITH OUT THE CONSENT OR EVEN HAVING INFORMED THE CUSTOMER OF THIS 2000 VW PASSAT. [XXX] REFUSED SAID LABOR AND THE ORDER WAS CARRIED OUT BY ANOTHER INDIVIDUAL OF THE COMPANY. [XXX] WAS DISMISSED FROM HIS DUTIES FOR THE DAY AFTER REFUSING THE LABOR. HE ADVISED TO THE STORE MANAGER AS WELL AS THE DISTRICT MANAGER THAT THIS PRACTICE WAS UNSAFE AND COULD POTENTIALLY BE DEADLY TO THE INSTALLER OF THE TIRE AS WELL AS TO THE DRIVER AND PASSENGERS OF THE VEHICLE. BEING A NYS LICENSED SHOP THEY HAVE A DUTY TO KEEP THE CUSTOMER SAFE TO THE BEST OF THEIR ABILITIES AND THAT DID NOT HAPPEN TODAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 08, 2010
CONTINENTAL ECOPLUS 195/65 R15 RADIAL TIRES WERE 2 YRS OLD WITH APPROX. 25,000 MILES ON THEM. MY MECHANIC NOTICED TWO TIRES HAD BUBBLES IN SIDEWALLS (DRIVER SIDE FRONT & REAR) AND WERE ON THE VERGE OF BLOWOUTS. FORTUNATELY I WAS ABLE TO REPLACE ALL 4 TIRES WITHOUT FURTHER DAMAGE OR CRASH. NOW WITH 4 NEW TIRES (SAME MODEL) THAT ARE 2 WEEKS OLD, YESTERDAY I DISCOVERED THAT ONE TIRE HAD 12.5 PSI (FRONT PASSENGER SIDE) WHILE OTHER 3 WERE AT 30 PSI. FAULTY AGAIN? *JB
Aug 26, 2005
I HAD TWO TIRES BLOW OUT WITHIN THREE WEEKS OF EACH OTHER. THE TIRES ARE ORIGINAL TO MY 2000 VW PASSAT GLS WAGON AND HAVE APPROXIMATELY 30000 MILES OF WEAR. THE TIRES ARE MADE IN GERMANY - MODEL: "195/65 R15 RADIAL 91H M+S ECOPLUS CONTITOURING CONTACT" *NLM
Mar 09, 2003
CONSUMER STATED THERE WAS A SHAKE/SHIMMY IN THE STEERING WHEEL, THE ALIGNMENT WAS CHECKED AND TIRES WERE ROTATED, CONSUMER WAS INFORMED THAT EVERYTHING WAS OK, HOWEVER WHEN CONSUMER WENT BACK TO HAVE THE SHAKE/SHIMMY CHECKED OUT IT WAS DETERMIND THAT VEHICLE HAD A BAD TIRE.*JB
May 23, 2002
MY REAR RIGHT TIRE BLEW OUT AND COMPLETELY SHREDDED ON THE FREEWAY FOR NO REASON. IT APPEARED OTHERS HAVE REPORTED THE SAME SITUATION. IS THIS VEHICLE WITH THESE TIRES SAFE?*AK (DOT NUMBER: HDTACXYX48 TIRESIZE: 19565R1591)
Jun 18, 2001
+ 2 more complaints for this component
FUEL SYSTEM, OTHER
7 complaints
FUEL SENDER UNIT FAILS TO RECORD PROPER LEVEL OF FUEL IN TANK. MANUFACTURER HAS BEEN CONTACTED AND THEY HAVE REFUSED TO ADDRESS THE ISSUES DESPITE A RECALL ON SAME VEHICLE WITH DIFFERENT 'TRIM' LEVEL. FUEL GUAGE WILL READ FULL FOR 250 OF APPROXIMATELY 300 TOTAL MILES THEN ROCKET DOWN TO EMPTY.
May 17, 2005
THE FUEL SENDING UNIT OF MY VEHICLE DOES NOT OPERATE CORRECTLY. THE GAS GUAGE CONTINUOUSLY REGISTERS AS HALF-FULL WHETHER OR NOT THE TANK IS FULL W/GAS. THIS IS NOT ONY A NUISANCE BUT DANGEROUS AS THERE IS THE POTENTIAL TO RUN OUT OF FUEL ON THE HIGHWAY AND/OR IN RURAL AREAS.*AK
Jan 28, 2005
BEGINNING APPROXIMATELY 14 MONTHS AGO THE FUEL GAUGE BEGAN ACTING ERRATICALLY - SHOWING LESS FUEL IN THE TANK THAN ACTUALLY EXISTED. CURRENTLY (12/04) AFTER A COMPLETE FILL-UP, MY GAS GAUGE SHOWS 3/4 FULL. ONCE THE FUEL GAUGE INDICATES SLIGHTLY LESS THAN 1/4 TANK REMAINING, THE ACTUAL AMOUNT IN THE TANK IS APPROXIMATELY 1.3 GALLONS. I NOW HAVE TO REGULARLY MONITOR THE MILEAGE I HAVE DRIVEN ON EACH TANK TO MAKE SURE I DO NOT RUN OUT OF FUEL BEFORE FILLING UP.*AK
Dec 10, 2004
2000 VW PASSAT 4 MOTION RAN OUT OF GAS WHILE GAUGE SHOWED FUEL. UPON CHECKING I DISCOVERED THERE WAS A SAFETY RECALL FOR THIS PROBLEM ISSUED OCT. 2001. I TOOK THE CAR TO THE DEALERSHIP AND THEY ATTEMPTED TO FIX THE PROBLEM BUT WHEN I GOT THE CAR BACK THE GAUGE DID NOT WORK AT ALL. I TOOK IT BACK IMMEDIATELY AND THEY SAID I WOULD HAVE TO BRING IT BACK ANOTHER TIME AFTER THEY CALLED TECH SUPPORT. WHEN I TOOK IT BACK THEY SAID IT NEEDED A FUEL PUMP (THE FUEL PUMP HAS A FUEL SENDING UNIT BUILT IN). THE RECALL STATED THAT THERE ARE 3 SENDING UNITS IN THE TANK AND ANY ONE OF THEM CAN GIVE TROUBLE. THE DEALERSHIP IS REFUSING TO DO ANY MORE WORK UNDER THE RECALL. I HAVE CALLED THE VW CUSTOMER RELATIONS DEPT BUT THEY REFUSE TO HELP ME. WHAT CAN I DO? CAN YOU HELP ME? THE DEALERSHIP IS PETE MOORE VW PENSACOLA FL.*AK
Jun 16, 2004
I PURCHASED A VW 2000 PASSAT IN 5/00. I NEVER RECEIVED A RECALL 01V157000 NOTIFICATION ON MY CAR. THIS RECALL WAS FOR PASSATS MANUFACTURED FROM 9/99 TO 12/00 AFFECTING 70,000 VEHICLES WHERE THIS IS A FAULTY FUEL GAUGE SYSTEM PROBLEM. IT'S FROM SULFUR DEPOSITS IN THE FUEL TANK WHICH CAUSES THE FUEL GAUGE TO READ FULL WHEN IT IS NOT AND EVEN CLOSE TO EMPTY. I'VE BEEN EXPERIENCING THIS PROBLEM. MY VEHICLE HAS BEEN ABOUT A QUARTER TANK FULL OR HALF FULL AND FUEL GAUGE CONSISTENLY SHOWS FULL. I'M STILL HAVING THIS PROBLEM. I HAVE NOT GONE TO A DEALER YET BECAUSE I WANTED TO CALL VW DIRECTLY AT 800-822-8987. I WAS INFORMED SINCE MY VIN # WAS NOT ON VW'S LIST FOR RECALL NOTIFICATION THAT IT DOES NOT APPLY TO MY CAR. IS THERE ANY WAY YOU CAN HELP OR PROVIDE ASSISTANCE WITH THIS PROBLEM? I FEEL I DO HAVE THIS PROBLEM MENTIONED IN THE RECALL. AGAIN MY FUEL GAUGE CONSISTENLY DISPLAYS FULL WHEN CAR IS HALF-FULL OR NEAR EMPLY. THIS IS A MAJOR CONCERN AND I FEEL A SAFETY ISSUE. THANK YOU!
Apr 20, 2004
+ 2 more complaints for this component
STRUCTURE
6 complaints
2000 VW PASSAT HAS A WATER LEAK ON DRIVERS SIDE FLOORS AND UNDER PASSENGERS SIDE FLOOR. THIS HAS CAUSED WIRE DAMAGE DISABLING ELECTRIC WINDOWS, LOCKS, GAS COVER RELEASE AND INTERIOR LIGHTS. I MAY HAVE EVEN DAMAGED TO AIRBAG SYSTEM. THIS IS A VERY SERIOUS MATTER AND NEEDS TO BE DEALT WITH THROUGH VW. THIS SHOULD BE A RECALL SINCE THE PROBLEM IT CAUSES ARE VERY SERIOUS. THIS NEEDS TO BE DEALT WITH ASAP. IT IS COSTING CONSUMERS A LOT OF MONEY AND HURTING THE REPUTATION OF VW. I KNOW FOR A FACT THAT UNLESS SOMETHING IS DONE, I WILL NOT BUY ANOTHER VW AND WILL NOT RECOMMEND ANYONE ELSE FROM BUYING ONE EITHER. I WILL GO OUT OF MY WAY TO SAY THIS. *TR
Apr 27, 2009
A 2000 PASSAT STATION WAGON HAD WATER LEAK INTO THE PASSENGER-SIDE FOOT WELL TWICE AFTER HEAVY RAINS. ONCE THE LEAK WAS MORE THAN AN INCH. ALL OF THE WINDOWS AND THE SUNROOF HAD BEEN SECURELY CLOSED PRIOR TO THE RAINS. A SERIES OF ELECTRICAL PROBLEMS IN THE DASHBOARD RESULTED ON THE TWO DIFFERENT OCCASIONS, LEADING TO APPROXIMATELY $3,500 IN REPAIRS. THE REPAIRS WERE TO THE ENGINE TIMING SYSTEM AND TO A MOTOR IN THE AIR CONDITIONER. *JB
Aug 10, 2006
BATTERY DRAIN WAS DESIGNED TOO SMALL, SO IT'S CLOGGED. THERE IS A WATER LEAK ENTERING FROM POLLEN FILTER THROUGH THE HOUSING DOWN TO TCM WHICH CAUSED A DAMAGE TO TCM(TRANSMISSION CONTROL MODULE). ALTHOUGH THIS IS A DESIGN ISSUE I WAS TOLD THAT THIS IS AN OUTSIDE INFLUENCE SO IT DOESN'T COVER UNDER WARRANTY. I WAS DRIVING OUT OF PARKING LOT AND THE GEAR WON'T SHIFT OUT OF SECOND. SO I RESTARTED THE CAR THEN EVERYTHING WAS NORMAL. BUT SHORTLY AFTER IT WENT BACK TO THE SAME. AND WHEN I PUT THE VEHICLE IN PARK, GEAR SHIFT OUT OF PARK WITHOUT HAVING TO PUT YOUR FOOT ON BRAKE. VERY DANGEROUS. NOTHING HAS DONE FROM DEALERSHIP UNDER WARRANTY YET NOR THERE ISN'T ANY RECALL . I'M STILL WAITING FOR A CALL BACK FROM VOLKSWAGEN. BUT THE DEALER WANTS ME TO REPAIR IT AT MY COST FOR $2000 EVEN THOUGH IT IS POWER TRAIN COMPONENT. *NM
Dec 21, 2005
AFTER RECENT RAIN, A POOL OF WATER COLLECTED ON THE RIGHT REAR FLOOR. ELECTRONICS ARE STARTING TO MALFUNCTION. APPRENTLY IS A HUGE PROBLEM THAT HASNT BEEN RESOLVED. HTTP://WWW.THEAUTOBAHN.COM/FORUM/ARCHIVE/INDEX.PHP/T-12789.HTML. *NM
Dec 19, 2005
THE FLOOR WELL OF MY VW PASSAT BECOMES WET EVERY TIME IT RAINS. ACCORDINGLY TO THE VW DEALER THERE IS A CRACK IN THE POLLEN FILTER HOUSING WHICH RESULTS IN THE LEAK. I HAVE READ NUMEROUS ACCOUNTS OF THE SAME PROBLEM OCCURING IN OTHER PASSATS, ALONG WITH ELECTRICAL FAILURES. BESIDES BEING INCONVENIENCED, MY CONCERN IS THE POTENTIAL FOR AN ELECTRICAL FIRE AND/OR OTHER ELECTRICAL FAILURES WHICH COULD RESULT IN HARM TO DRIVER, PASSANGER(S) OR OTHER INDIVIDUALS. I WOULD LIKE VOLKSWAGEN TO ACKNOWLEDGE THIS DESIGN FAULT AND RESPOND ACCORDINGLY BY RECTIFYING THE ISSUE.*AK
Nov 11, 2003
+ 1 more complaint for this component
STEERING,SUSPENSION
6 complaints
UPPER CONTROL ARM BUSHINGS (4 UPPER CONTROL ARMS, 2 PER SIDE) ARE TORN AND SUSPENSION HAS PLAY COUPLED WITH LOOSE STEERING RESULTING IN NOISE.
Mar 29, 2005
UPPER CONTROL ARMS ARE FAILING AND DANGEROUS, WHICH IS LEADING TO THE TIE RODS FAILING. I AM TOLD THE CAR IS UNSAFE TO DRIVE. VW QUOTED ME $1100 TO MAKE MY CAR SAFE TO DRIVE. I AM PUZZLED THAT VW IS UNCONCERNED ABOUT LIFE AND SAFETY ISSUE FOR THE OWNER AND OTHER DRIVERS. I HAVE SEEN MANY WEBSITES ASKING FOR OWNERS TO CONTACT NHTSA ABOUT THIS ISSUE.*AK
Feb 16, 2005
HAD TO REPLACE ALL OF THE FRONT CONTROL ARMS AND TIE ROD ENDS ON MY 2000 PASSAT GLX 4-MOTION WAGON. FIVE OUT OF 8 CONTROL ARMS WERE IN VERY POOR CONDITIONS WITH TORN BOOTS OVER THE BALL JOINTS. THE BALL JOINTS IN THE CONTROLL ARMS WERE TORN AND BALL JOINS WERE DRY AND NOISY. THE TIE ROD BALL JOINS WERE WORN OUT AND MAKING NOISES. THE CAR HAS NOT BE WRECKED OR DAMAGED OTHER WISE.*AK
Mar 23, 2004
AT 62K MILES 3 CONTROL ARMS/BUSHINGS AND TIE ROD END HAVE FAILED FOR NO APPARENT REASON. AUTHORIZED DEALER'S MECHANIC SEEMED SURPRISED THAT THIS PART FAILED SO EARLY. ON THE OTHER HAND, IT SEEMS LIKE IT IS A WELL-KNOWN PROBLEM WITH 2000 PASSATS (AND AUDIS WHICH ARE SUPPOSED TO USE SAME PARTS), AND THE RECALL HAS ALREADY BEEN SUPPOSEDLY ISSUED FOR IN GERMANY. WHY HAS IT NOT BEEN ADDRESSED HERE IN THE U.S. IF IT'S A KNOWN PROBLEM AND SAFETY RISK? *LA
Oct 01, 2003
TIE ROD AND CONTROL ARMS ARE PRONE TO FAILURE, I.E. BUSHINGS BECOME WORN AND WILL TEAR AFTER TIME. THE BUSHINGS ON MY VEHICLE FOR BOTH UPPER CONTROL ARMS (CURRENTLY @ 48000 MILES) ON BOTH SIDES AND TIE RODS HAVE STARTED TO CRACK AND TEAR. *JB
May 05, 2003
+ 1 more complaint for this component
FUEL/PROPULSION SYSTEM
5 complaints
WHILE DRIVING ON THE HIGHWAY, WE STARTED SMELLING GASOLINE IN THE CABIN. WE PULLED OVER AND CHECKED UNDER THE HOOD. A FUEL LINE ATTACHED TO THE FIREWALL HAD A LEAK DIRECTLY ABOVE THE EXHAUST SYSTEM, AND WAS SPRAYING GASOLINE EVERYWHERE IN THE ENGINE BAY, INCLUDING THE CATALYTIC CONVERTER AND EXHAUST SYSTEM. WE WERE INFORMED BY TOW TRUCK DRIVER THAT WE WERE INCREDIBLY LUCKY NO FIRE GOT STARTED IN THE ENGINE BAY WHILE WE WERE DRIVING DOWN THE HIGHWAY.
Jan 06, 2017
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE TRANSMISSION WAS FRACTURED AND THERE WAS FUEL LEAKING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Sep 21, 2015
I KEPT NOTICING A SMELL OF GASOLINE. ONE MORNING WHEN I BACKED UP AND LOOKED FORWARD THERE WAS A PUDDLE. I GOT OUT, BENT DOWN AND SMELLED IT. IT WAS GAS. I BACKED UP A LITTLE MORE AND THERE WAS ANOTHER SMALL PUDDLE. IT ALSO WAS GAS. WHEN I FIRST SAW THE PUDDLES OF GAS I CALLED VOLKSWAGEN AND WAS TOLD THERE WAS NO RECALL FOR THIS AND THAT ANY RECALL THAT WAS ON MY VEHICLE HAS BEEN COMPLETE (NOTHING TO DO WITH THE FUEL LEAK). JUST THIS PAST WEEK (5/2/15) I NOTICED THE SAME SMELL. THIS TIME I COULD ACTUALLY SEE THE FUEL LEAKING FROM THE BACK PASSENGER SIDE AND I FILMED IT ON MY CELL.
May 12, 2015
AS WITH SIMILAR REPORTS THE CAR WAS DRIVEN THEN SAT FOR 24HRS, WHEN IT WAS STARTED AGAIN A STRONG GAS SMELL WAS NOTICED AND A PUDDLE OF GAS WAS FOUND UNDER THE PASSENGER REAR PANEL. IMMEDIATELY TOOK TO REPAIR STATION WHERE THEY COULD NOT FIND A LEAK. THEY FILLED THE TANK WITH GAS AND LEFT IT TO SIT OVERNIGHT AND UNDER PRESSURE. NO LEAK. 3 WEEKS HAVE PASSED WITH TYPICAL DRIVING, NOT EXCESSIVE USE AND NO LEAKS UNTIL TODAY SEPTEMBER 5TH 2014. STARTED THE CAR UP AND BACKED UP TO FIND A GAS PUDDLE AGAIN. *TR
Sep 05, 2014
WHEN I DO NOT USE THE CAR AFTER A FEW DAYS, AND THEN START IT, FUEL LEAKS FROM THE REAR PASSENGER SIDE OF THE CAR. IT SEEMS TO DRIP QUITE A BIT AT FIRST AND COMES FROM THE FRONT SOMEWHERE. DRIVING ALONG THE FIRST MILE YOU CAN SEE THE DRIP CONTINUES ON THE GROUND. THE LEAK STOPS AND AS LONG AS I USE THE CAR DAILY, NO LEAK REAPPEARS. WHEN I TOOK IT TO THE DEALER A FEW YEARS AGO, THEY COULDN'T FIND THE PROBLEM BECAUSE IT STOPPED LEAKING. I SHOULD HAVE LEFT IT THERE A FEW DAYS I GUESS. I STILL HAVE THE PROBLEM AND ONLY AFTER A FEW DAYS OF SITTING. *TR
Jun 04, 2012
SEAT BELTS
5 complaints
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING AT HIGH SPEEDS, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE VEERED OFF THE ROAD AND DROPPED DOWN APPROXIMATELY ONE FOOT. THE VEHICLE FLIPPED OVER THREE TIMES. THE AIR BAGS DEPLOYED, BUT THE DRIVER'S SIDE SEAT BELT FAILED. THE CONTACT WAS PINNED HALFWAY OUT OF THE VEHICLE WITH THE OTHER HALF UNDERNEATH THE VEHICLE. HE SUFFERED SEVERE HEAD TRAUMA AND PASSED AWAY AT THE SCENE. THE OTHER PASSENGER, WHO WAS THE OWNER OF THE VEHICLE, SUFFERED MINOR INJURIES, A CONCUSSION, AND MINOR CUTS AND BRUISES. A POLICE REPORT WAS FILED. HE BELIEVES THAT THE SEAT BELT IN THE VEHICLE SHOULD HAVE RESTRAINED HIS BODY WITHIN THE VEHICLE. HE HAS NOT CALLED THE MANUFACTURER, BUT A FRIEND REFERRED HIM TO NHTSA. HE BELIEVES THAT THE SEAT BELT WAS DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE 95,000. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB
Dec 15, 2008
INTERMITTENTLY THE FRONT SEAT BELTS WOULD NOT RELEASE FOR MORE ROOM, MAKING IT IMPOSSIBLE TO WEAR THE SEAT BELTS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK...*AK
Jan 27, 2005
VEHICLE WAS IN A FRONTAL COLLISION, AND THE PRESSURE OF THE DRIVER IMPACTING THE CONSOLE, CAUSED THE CONSOLE TO TWIST AND ACTIVATE THE SEAT BELT RELEASE BOTTOM. THIS RESULTED IN THE DRIVER BEING THROWN FROM THERE SEAT, WHICH CAUSE THEM TO HAVE HEAD INJURIES. PLEASE PROVIDE MORE DETAILS. TS
Dec 27, 2002
MIDDLE REAR SEAT, WHEN BACK SEAT IS FOLDED DOWN SEAT BELT WILL GET STUCK.DEALERSHIP IS AWARE OF PROBLEM.*AK
Apr 01, 2002
THE EXPLOSIVE IN THE SEAT BELT WENT OFF WHEN THE DOOR WAS CLOSED WHEN THE CAR WAS PARKED. INJURING THE DRIVER OF THE VEHICLE WITH EAR RINGING AND BRUSING. THE VEHICLE FILLED WITH SMOKE. THE DEALER TOLD ME THEY WONDER WHY THE AIRBAGS DIDN'T DEPLOY. NOW THEY WANT ME TO DRIVE THIS CAR AGAIN. *AK
May 10, 2001
ENGINE AND ENGINE COOLING,EQUIPMENT
4 complaints
PURCHASE VW PASSAT 2000 1.8 TURBO AFTER ONE FROM PURCHASE CHECK ENGINE LIGHT GOES ON. TOOK IT INTO THE SHOP AND THEY REMOVED AND INSTALLED TEMP SENSOR. AFTER COUPLE OF MONTH LATER AGAIN THE CHECK ENGINE LIGHT GOES ON AGAIN. DEALER'S SERVICE DEPT SAID THEY HAVE TO PERFORM DIAGNOSTIC CHECK TO FIND OUT AND THEY WOULD CHARGE FOR THAT SERVICE. VERY ANNOYING THAT LIGHTS GO ON SO FREQUENTLY. THEN WE DISCOVERED THAT THE OIL CHECKING ROD WHICH THE CAP IS MADE OUT OF PLASTIC MATERIAL CRACKED. WITH MY JAPANESE CAR I NEVER HAD THAT KIND OF PROBLEM. I ALWAYS THOUGHT THE VOLKSWAGEN WAS VERY TROUBLE FREE CAR. BUT IT SEEMS LIKE IT WASN'T TRUE.
Jul 09, 2005
THE CAR WAS MAKING A FUNNY NOISE AND THEN THE ENGINE STOPPED. WE HAD IT TOWED TO MINUTEMAN VW IN BEDFORD, MA AND THEY SAID THAT THE OIL PUMP HAD FAILED AND THAT BOTH THE OIL PUMP AND THE ENGINE WOULD HAVE TO BE REPLACED AT A COST OF $6,320.00. THE 2000 PASSAT HAS 60,586 MILES ON IT AND HAD BEEN IN FOR SERVICE AT 55,478 MILES. THE SERVICE DEPARTMENT TOLD US THAT IT SHOULD BE COVERED UNDER THE 10 YEAR/100,000 MILE POWER TRAIN WARRANTY, BUT WHEN THEY SUBMITTED OUR CLAIM TO VW THEY REFUSED TO COVER IT BECAUSE THEY SAID I NEEDED TO PROVIDE COPIES OF EVERY OIL CHANGE RECEIPT FOR THE PAST 4 1/2 YEARS. I WAS ABLE TO FIND 4 RECEIPTS, BUT I DO NOT SEE ANYWHERE IN THE OWNERS MANUAL WHERE IT CLEARLY AND EXPLICITLY STATES THAT WARRANTY REPAIRS WILL ONLY BE PERFORMED IF ALL RECEIPTS FOR ALL SERVICES PERFORMED ON THE CAR ARE PROVIDED. I NOTICED THAT THERE HAVE BEEN SEVERAL TECHNICAL SERVICE BULLETINS ISSUED ON THIS CAR WHICH RELATE TO ENGINE PROBLEMS AND WOULD LIKE THIS DEFECT TO BE CONSIDERED FOR A RECALL. THANK YOU. *JB
Feb 11, 2005
THE MASS AIR FLOW METER GAVE OUT ON MY 2000 VOLKSWAGEN PASSAT IN AUGUST 2003. A COUPLE OF MONTHS LATER, THE WARRANTY FOR THE PART WAS EXTENDED TO 70,000 MILES. I RECEIVED A REBATE FOR THE EXPENSE (FIVE MONTHS AFTER SUBMITTING IT). NOW, 16 MONTHS LATER, THE AIR FLOW METER FAILED AGAIN, AND MY CAR IS PAST THE 70,000 MILE WARRANTY PERIOD (BUT THE PART IS ONLY 20,000 MILES OLD). VOLKSWAGEN IS CLEARLY HAVING A SIGNIFICANT PROBLEM WITH THIS PART, WHICH HAS BEEN CONFIRMED BY TWO DIFFERENT VOLKWAGEN DEALERSHIPS. *JB
Dec 28, 2004
1. BROUGHT 2000 PASSAT GLX TO DEALER TWICE TO FIX 'SMOKE COMING FROM ENGINE COMPARTMENT AND ACCOMPANYING BURNING SMELL.' DEALER CHARGED $430 TO REPLACE "IN/OUT TRANSMISSION COOLER LINES" THE FIRST TIME IN THE SHOP, AND "TIGHTENED THE CAMS" THE SECOND TIME. 2. LESS THAN 3 WEEKS AFTER THE SECOND SERVICE 'TIGHTENING THE CAMS', CAR CAUGHT FIRE WHILE TRAVELING NORTHBOUND ON I-95 AT MILE MARKER 8 IN NY. AFTER BEING NOTIFIED OF SMOKE COMING FROM THE CAR BY ANOTHER MOTORIST, WE PULLED OVER. SHORTLY THEREAFTER, THE ENTIRE CAR WAS ENGULFED IN FLAMES. 3. NOTHING WAS DONE TO CORRECT THE FAILURE AS THE CAR WAS TOTALED. INVESTIGATION MAY OR MAY NOT BE CONDUCTED BY INSURANCE COMPANY TO FIND THE CAUSE OF THE FIRE. *AK
Oct 22, 2004
UNKNOWN OR OTHER
3 complaints
2000 VOLKSWAGEN PASSAT 1.8T AUTOMATIC TRANSMISSION PURCHASED USED IN 2007. THE UNDER CARRIAGE PROTECTANT SHIELD FOR ENGINE LOOKED TO BE MELTED FROM HEAT AND CAME OFF ON THE HWY WHILE VEHICLE WAS IN MOTION. DAMAGED RIGHT WHEEL WELL. *TR
Jan 12, 2011
A FIRE OCCURRED IN THE PASSENGER COMPARTMENT OF MY 2000 VOLKSWAGEN PASSAT 4MOTION WAGON. THE FIRE OCCURRED WHILE I WAS TRAVELING EAST ON US 80 NEAR AUBURN. MY LIFE WAS SAVED BECAUSE A COUNTY SHERIFF WAS TRAVELING BEHIND ME AND SUMMONED THE FIRE DEPARTMENT AND POLICE AS I HURRIED TO EXIT CA 49 AT AUBURN, CALIFORNIA. FLAMES AND SMOKE FILLED THE PASSENGER COMPARTMENT, WHICH THE FIRE DEPARTMENT FLOODED. THE CAR HAS BEEN TOTALED. I HAVE INSTRUCTED MY INSURANCE COMPANY, AAA, NOT TO DESTROY THE CAR FOR PARTS IN LIGHT OF THE VW SAFETY RECALL 26E5/RF (1999-2002 MODEL YEAR VOLKSWAGEN PASSAT AND PASSAT WAGON.) I INCURRED CONSIDERABLE EXPENSE (CAR RENTALS OVER THE SIX MONTHS THAT AAA INSURANCE TOOK TO SETTLE THE CLAIM). I HAVE ALSO HAD TO PURCHASE A NEW VEHICLE AT A COST TO ME OF MORE THAT $25,000 OVER THE PAID CLAIM. I WOULD LIKE TO BE MADE WHOLE, FOLLOWING THIS COSTLY AND EXTREMELY DANGEROUS SITUATION. THE FIRE DEPARTMENT AND AAA DETERMINED THAT THE FIRE WAS AN ELECTRICAL FIRE THAT BEGAN IN THE ELECTRICAL SYSTEM BEHIND THE DASHBOARD IN THE PASSENGER COMPARTMENT. MARY COADY *TR
Jun 25, 2008
I OWN A 2000 V6 PASSAT WITH 80500 MILES. MY CATALYTIC CONVERTER BANKS 1 AND 2 HAVE BEEN DIAGNOSED AS NOT EFFECTIVE ENOUGH NECESSITATING A CATALYTIC CONVERTER REPLACEMENT. VW USA REFUSED TO OFFER ME ASSISTANCE WITH THE REPLACEMENT OF THIS CATALYTIC CONVERTER, POINTING OUT THAT THE WARRANTY FOR THIS ITEM EXPIRED 500 MILES AGO. I FIND THIS UNACCEPTABLE AND HOPE THAT THE FEDERAL GOVERNMENT DOES NOT ALLOW THIS CAR MANUFACTURER TO SHIRK ITS RESPONSIBILITY TO ITS CONSUMERS AND TO THE ENVIRONMENT.
Aug 29, 2007
SERVICE BRAKES
2 complaints
INTERMITTENT WARNING LIGHTS APPEAR:ABS,BRAKE,STOP,BRAKE FAULT ON DASH WARNING AREA. STOPPED AT LOCAL REPAIR CENTER,COULD NOT DUPLICATE PROBLEM ON ROAD TEST.UNABLE TO DIAGNOSE PROBLEM WITH ABS CONTROL MODULE.,MUST BE DONE ONLY AT VW DEALERSHIP. DROVE WITHOUT WARNING COMING ON BUT HAPPENED 3 OR SO HOURS LATER. HAVE SEEN NUMEROUS COMPLAINTS REGARDING THIS PROBLEM..NHTSA ID NUMBER 10016037 SERVICE BULLETIN NOTED A WARRANTY REPAIR PROCESS FOR ANTI-LOCK BRAKE SYSTEM(ABS) CONTROL MODULE FOR THIS YEAR OF MY PASSAT AND MANY OTHER YEARS BEFORE AND AFTER AS WELL AS OTHER VW MODELS. VOLKSWAGEN SAID MY VIN # WAS NOT AMONG THE REPAIR CAMPAIGNS.IS THIS A CONCERN ESPECIALLY FOR YOUR ABS CONTROL THAT ALL VEHICLES BE CHECKED AND REPAIRED AS A SAFETY ISSUE? *TR
Jun 14, 2013
ABS MODULE FAILED. LIGHTS ON DASHBOARD FLASHING. *TR
Jun 12, 2012
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
THE CAR WAS PARKED. I ATTEMPTED TO START THE ENGINE, BUT IT DID NOT TURN OVER. I TRIED A SECOND TIME AND NOTICED WHITE SMOKE COMING FROM UNDER THE ENGINE HOOD. BY THE TIME I WENT INSIDE TO CALL FOR ROAD SERVICE AND RETURNED TO THE PARKING LOT, THERE WERE FLAMES SHOOTING FROM UNDER THE HOOD. THE CAR WAS DESTROYED. *TR
Nov 27, 2011
EVENTS LEADING TO FAILURE. FIRST THE FUEL TANK DOOR SWITCH BECAME INOPERABLE FORCING ME TO REMOVE THE OPENING MECHANISM WHICH ALLOWED ME TO OPEN IT MANUALLY. TWO DAYS LATER THE ALARM BEGAN TO SOUND ON IT'S OWN, AND DID SO FOR AT LEAST 8 HOURS OR MORE. BY THE END OF THE NIGHT THE CAR WOULD NOT TURN OVER AND ALL THE FUNCTIONS IN THE DRIVERS SIDE DOOR AS WELL AS THE ALARM, CEASED TO OPERATE APART FROM THE LOCKS. I HAD TO REMOVE THE DRIVERS SIDE SEAT AND CARPET TO ACCESS THE CONVENIENCE CONTROL MODULE AND SUBSEQUENT WIRING, WHILE UNDERNEATH THE CARPET I TRIED TO SUCTION UP AS MUCH MOISTURE AS I COULD OFF THE BOTTOM OF THE FLOOR AND OUT OF THE PADDING. AS OF KNOW I AM QUOTED TO PURCHASE A NEW CONVENIENCE CONTROL MODULE TO CORRECT THE SITUATION. *TR
Jan 14, 2008
ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
2 complaints
2000 VW PASSAT ABS/BRAKE LIGHTS ON. PROBABLY BAD ABS MODULE. *TR
Sep 09, 2009
AT JUST OVER 90,000 MILES, A WARNING MESSAGE CAME UP STATING: STOP! BRAKE FAILURE. SEE SERVICE MANUAL. THE ABS AND BRAKE LIGHT ALSO CAME ON AND STAYED ON. I IMMEDIATELY HAD MY BRAKE SYSTEM CHECKED AT AN INDEPENDENT MECHANIC. HE FOUND NOTHING WRONG WITH THE BRAKES OR THE ABS. ACCORDING TO VW IT IS A ABS CENTRAL MODULE FAILURE. REPLACING IT WILL COST OVER $1000. THIS IS OUTRAGEOUS! THIS IS CLEARLY A DEFECT THAT VW SHOULD CORRECT. IT IS INCREDIBLE THAT VW IS ALLOWED TO SCARE ITS CUSTOMERS INTO THINKING THEY ARE IN SERIOUS DANGER OF BRAKE FAILURE JUST TO GET THEM TO CORRECT AN ELECTRONIC DEFECT. CHECKING THE INTERNET I DISCOVERED THIS IS A COMMON PROBLEM WITH THE 2000 PASSAT. *TR
Jun 11, 2008
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
2 complaints
DEFECTIVE ABS MODULE IN 2000 VOLKSWAGEN PASSAT. ABS AND BRAKE/STOP LIGHTS FLASH BUT BRAKES WORK. *TR
Jun 27, 2009
ABS MODULE FAILURE: THIS PROBLEM INITIALLY AROUSED IN 2004 WHICH WAS SERVICED BY A LOCAL VW DEALERSHIP IN SAN FRANCISCO. THE TECHNICIAN RESET THE CODE WHICH MADE THE BEEPING STOP AND MADE THE LIGHT DISAPPEAR TEMPORARILY. WHEN IT CAME BACK ON AGAIN A FEW WEEKS LATER, I CONTACTED THE SAME DEALERSHIP WHO ADVISED ME THAT SINCE "IT'S NOT A SAFETY CONCERN, I DIDN'T NEED TO GET THAT PROBLEM FIXED RIGHT AWAY." IN THE BEGINNING, THE ABS LIGHT WAS TEMPERAMENTAL. IT WOULD COME ON AND OFF BUT IT HAS BEEN ON CONSISTENTLY SINCE APRIL/MAY 2005. I ATTEMPTED TO GET IT FIXED A FEW TIMES TO NO AVAIL. I WAS TOLD THAT IT WOULD COST ME NEARLY $2000 OUT OF POCKET. UPON FURTHER INVESTIGATION, I BECAME AWARE THAT THIS IS A COMMON PROBLEM WITH VW BUT VW OF NORTH AMERICA REFUSED TO CORRECT THIS ISSUE AND CONSUMERS ARE BEING FORCED TO PAY OUT OF POCKET, WHICH IS AN EXPENSIVE REPAIR. IN OCTOBER OF LAST YEAR, I FILED AN OFFICIAL COMPLAINT WITH THE CALIFORNIA DEPT OF CONSUMER AFFAIRS, BUREAU OF AUTOMOTIVE REPAIRS (BAR) WHO ATTEMPTED TO ADVOCATE ON MY BEHALF BUT WERE UNSUCCESSFUL AS WELL. I WAS TOLD BY THE BAR THAT THERE HAVE BEEN THOUSANDS OF COMPLAINTS REGISTERED BUT NO ACTION HAS BEEN TAKEN AGAINST THE VW OF NORTH AMERICA YET. VW OF NORTH AMERICA NEEDS TO STEP UP TO THE PLATE AND ACT RESPONSIBLY TO CORRECT THIS ISSUE BEFORE TRAGEDY HITS. IF GOVT ENTITIES SUCH AS NHTSA AND OTHER ORGANIZATION CANNOT FORCE VW TO ACT THEN THE VW OWNERS NEED TO CONSIDER FILING A CLASS ACTION LAW SUIT. THIS IS A SERIOUS MATTER AND I FOR ONE HAVE ALREADY BEGUN LOOKING IN TO THIS OPTION. I AM TIRED OF DEALING WITH VWOFA AND THEY NEED TO BE HELD ACCOUNTABLE FOR THEIR ACTION. PLEASE CLICK ON THE FOLLOWING LINK TO READ COMPLAINTS REGISTERED BY OTHER VW OWNERS. HTTP://TECH.BENTLEYPUBLISHERS.COM/THREAD.JSPA?MESSAGE ID=261419 *JB
Jan 17, 2007
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
ABS / BRAKE LIGHT WARNING ON DASHBOARD. IT HAPPENS OCCASIONALLY, BUT IT GETTING MORE COMMON. IT IS NOT A CONSTANT WARNING. IT DOES NOT HAPPEN ON EVERY DRIVE OF THE VEHICLE. HAVE READ THAT IT IS COMMON ON THIS ERA OF VEHICLES. *TR
Oct 01, 2008
I HAVE A '00 VW PASSAT, AND BELONG TO PASSATWORLD.COM I BOUGHT THIS CAR BRAND NEW IN 2000, AND NOW THE CAR JUST HAS 90K ON THE ODOMETER. MY ABS CONTROL MODULE JUST WENT BAD, AS MANY MANY VW AND AUDI OWNERS HAVE EXPERIENCED. I THINK THIS IS WAY TOO SOON FOR THIS TO HAPPEN, HAVE KEPT THE CAR IN EXCELLENT SHAPE, HAVE FOLLOWED ALL RECOMMENDED MAINTENANCE SCHEDULES, ETC. FOR SUCH A POTENTIALLY LIFE-SAVING PIECE OF EQUIPMENT (ABS AND TRACTION CONTROL, WHICH THE MODULE CONTROLS,) YOU'D THINK VW WOULD USE A LONGER LASTING PART THAT IS NOT PRONE TO EARLY FAILURE. *TR
Sep 27, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
I'VE HAD MY 2000 PASSAT NOW FOR 3 YEARS, MY HUSBAND AND MYSELF SEE TO IT THAT OUR CARS HAVE ANNUAL TUNE-UPS AND REGULAR OIL CHANGES. FOR THE PAST MONTH THE ABS AND BRAKE LIGHT HAS BEEN FLASHING NON-STOP. DURING MY MOST RECENT TUNE UP, I WAS INFORMED THAT THE CATALYTIC CONVERTERS HAVE TO BE REPLACED. MY MECHANIC WAS CONVINCED THAT A RECALL HAD TO BE IN PLACE BECAUSE HE WAS SEEING THIS PROBLEM OCCURRING FREQUENTLY. I CALLED THE VW DEALERSHIP WHERE I PURCHASED THE VEHICLE AND WAS INFORMED THAT $100 WAS NEEDED TO EVEN LOOK AT THE CAR. ALL OF THIS HAS ME FURIOUS. A RECALL IS NEEDED--RIGHT A WAY!!!!! *JB
Nov 27, 2006
MY HUSBAND AND I PURCHASED A 2000 PASSAT WITH 927 MILES ON THE ODOMETER ON JULY 21, 2000 (ANCIRA, SAN ANTONIO, TX). THREE VISITS TO THE DEALER THREE FOR A FLUID LEAK (3/29/01, 2/13/02, 1/17/03). EACH TIME, WE WERE TOLD THAT NOTHING WAS WRONG. FOUR MONTHS AGO- "EMISSION CONTROL," "CHECK ENGINE" LIGHT CAME ON. ALSO THE FOLLOWING QUIT WORKING: POWER MIRRORS, THE TRAVEL COMPUTER, TEMPERATURE SENSOR WAS ERRATIC, FUEL DOOR QUIT AND THE FUEL MILEAGE GAUGE MALFUNCTIONED. MOST RECENTLY, THE CAR STARTED RUNNING ROUGH AND A CLEAR, VISCOUS FLUID APPEARED ON MY GARAGE FLOOR. THE CAR HAS 25,000 MILES. WE CHANGE THE OIL REGULARLY. IT HAD A 15,000-MILE CHECK-UP. WE TOOK THE CAR TO A REPUTABLE MECHANIC (MANDER AUTOMOTIVE IN HELOTES, TEXAS). THE OWNER OF MANDER (BOB MANDER) WAS VERY CONCERNED THAT THIS CAR HAD SO MANY ELECTRICAL AND COMPUTER PROBLEMS. ANCIRA INFORMED (MANDER) THAT THE CAR'S WARRANTY HAD EXPIRED BY 900 MILES (24,990) THAT VISIT (11/6/03). COMPUTER SCAN AND ANALYSIS SHOWED SEVERAL CODES RELATED TO MISFIRES AND RUNNING LEAN. ALSO: TRANSAXLE SEAL LEAK AND BATTERY FAILED THE LOAD TEST-WOULD NOT HOLD ACHARGE. MANDER FIXED: SEAL LEAK, REPLACED THE BATTERY, CHANGED THE OIL, REPLACED THE ACTUATOR (FUEL DOOR), REPAIRED VACUUM LEAKS, RESET THE T.E.H. COMPUTER AND CORRECTED THE FAULTY WIRING TO THE MIRRORS. WE SPENT $649. 24 HOURS LATER-"CHECK ENGINE" LIGHT RE-APPEARED. THE CAR BEGAN TO VIBRATE HARD. WE TOOK THE CAR BACK TO MR. MANDER (11/14/03). HE FOUND A DEFECTIVE OXYGEN SENSOR AND PROBLEM WITH THE COOLANT SENSOR- BOTH REPLACED. THAT TIME WE SPENT $358. MY HUSBAND AND I HAVE AN ESTABLISHED RELATIONSHIP WITH MANDER AUTOMOTIVE AND TRUST THEIR WORK AND ANALYSIS. THE "CHECK ENGINE" LIGHT AND "EMISSIONS CONTROL" LIGHT IS BACK ON. THE CAR IS RUNNING HARD, AGAIN. I HAVE CONTACTED VW (REFERENCE #30522917) AND MY HUSBAND WAS ADVISED TO TAKE THE CAR TO A DIFFERENT DEALER HERE IN SAN ANTONIO (ROD EAST). *LA
Nov 17, 2003
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
2 complaints
2000 4-CYL VW PASSAT, 64000 MILES: 2 EMISSIONS FAILURES WITHIN 48 HRS: 1.) REPLACED DEFECTIVE EVAPORATOR CHECK VALVE AND HOSE, REPLACED FUEL REG TO MANIFOLD LINE AND N249 VALVE LINE TO MANIFOLD, REPLACED VACUUM LINES ($331); 2.) CLEANED CARBONATED THROTTLE BODY, REPLACED JET VALVE, REPALCED AIR FILTER. REPLACED MASS AIR FLOW METER (UNDER EXTENDED WARRANTY) ($236). AT 50,000 MILES: REPLACED 2ND PUMP, N112 VALVE, COBI VALVE, CRACKED PIPE, FUSE SET CODES. *AK
Mar 19, 2005
ENGINE SPEED PULSATES AT IDLE WHEN AUTOMATIC TRANSMISSION IS IN GEAR AND BRAKES APPLIED. NO FAILURE OR WARNING LIGHTS DISPLAYED. TO PREVENT SURGING OF CAR WHILE STOPPED, TRANSMISSION MUST BE PUT IN NEUTRAL. ALSO HESITATES SIGNIFICANTLY DURING SOME ACCELERATIONS FROM STOP DUE TO CONDITION, AND IDLES ROUGH WHEN COLD. SAME FAULT LAST YEAR IN JAN. 2003, RESOLUTION THROUGH REPLACEMENT OF COOLANT SENSOR AND THROTTLE BODY.*AK
Jun 10, 2004
SEATS
2 complaints
DRIVERS SEAT CUSHION FAILED PREMATURELY ON BOTTOM OF SEAT. REPLACED SEAT CUSHION AT UPHOLSTERY SHOP RECOMMENDED BY DEALER AT MY EXPENSE. NO WARRANTY SERVICE COVERAGE OFFERRED BY VW. OLD PART STILL ON HAND. *AK
Oct 14, 2004
WAS INVOLVED IN A COLLISION THAT SANDWICHED MY CAR BETWEEN TWO VEHICLES.THE SEATBACK ON THE DRIVER SIDE(THE ONLY OCCUPIED SEAT).WENT BACKWARDS FROM A NEAR UPRIGHT POSITION TO APPROX 45 DEGREES.ALSO THE LUMBAR SUPPORT COLLAPSED ON THE LEFT SIDE.*AK
Dec 23, 2000
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING AT 45MPH VEHICLE DECELERATED TO 5MPH, LIKE THE BRAKES WERE BEING APPLIED. CONSUMER PRESSED ACCELERATOR, HOWEVER VEHICLE WOULD NOT ACCELERATE. TRANSMISSION WILL NOT SHIFT GEARS. DROVE VEHICLE AT 15 MPH. VEHICLE DECELERATED AT 5 MPH, AND MASHING THE ACCELERATOR TO THE FLOOR DID NOT INCREASE THE SPEED. BOTH HAPPENED IN A DURATION OF 5-7 MINS. THE VEHICLE THEN RESUMED AT NORMAL OPERATION. CONSUMER HAD TAKEN VEHICLE TO THE DEALER, NO PROBLEM WAS DETERMINED. DEALER CLAIMED THAT THE VW FACTORY CONTACT HAD NO RECORD OF ABERRANT ACTION AND HAD NO FIX FOR THE PROBLEM. *SCC
Aug 08, 2002
FIRST PROBLEM 07/2002 DRIVING AT APPROXIMATELY 45 MPH, CAR DECELERATED AS THOUGH BRAKES APPLIED TO ABOUT 5MPH. TRANSMISSION (AUTOMATIC) DROPPED TO LOW GEAR. RESPONDED BY DEPRESSING ACCELERATOR ALL THE WAY DOWN WITH NO INCREASE IN SPEED. CAR ACTED LIKE THERE WAS EITHER A TRANSMISSION OR FUEL FEED PROBLEM. A SECOND SIMILAR OCCURRENCE TOOK PLACE 08/2002 EXCEPT THIS TIME CAR EXHIBITED SIMILAR TRAIT AFTER HAVING BEEN PARKED. ON BOTH OCCASIONS, THE IDENTICAL PROBLEM LASTED APPROXIMATELY FIVE TO SEVEN MINUTES AND THEN THE VEHICLE RESUMED NORMAL OPERATION. AFTER THE SECOND EPISODE, CONTACTED VW DEALER, THE IMPORTED CAR STORE, 1432 S HARBOR CITY BLVD., MELBOURNE, FL WHO PERFORMED DIAGNOSTIC TESTS, BUT COULD FIND NO CAUSATIVE FACTOR. WHILE IN THE DEALER SERVICE WAITING ROOM, AFEMALE OWNING A VW JETTA, SPOKE OF HAVING A VERY SIMILAR PROBLEM WITH HER 2001 0R 2002 MODEL. HAD WE BEEN TRAVELING ON AN INTERSTATE HIGHWAY AND HAD THESE PROBLEMS, THE ACTION OF THE VEHICLE COULD VERY LIKELY RESULT IN AN ACCIDENT INVOLVING PERSONAL INJURY OR DEATH. EVERY TIME I OPERATE THE CAR, I FEEL AS THOUGH A REPETITION OF HTE BEHAVIOR COULD HAPPEN AND I FEEL THE SAFETY OF ANY OCCUPANTS OF THE CAR ARE IN JEAPORDY. *AK
Aug 08, 2002
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
EMISSIONS WORKSHOP LIGHT COMES ON, THEN ENGINE CHECK LAMP SHOWS ON DASH. DEALER REPLACED AIR PUMP, SAID THAT A HOSE WAS LOOSE AND NEVER FOUND THE PROBLEM. VW OF AMERICA WAS CONTACTED ALONG WITH THE CUSTOMER SERVICE REP AT THE DEALER. WE HAD TO TRADE THE CAR BECAUCE THE PROBLEM COULD NOT BE REPAIRED. I HAVE NOT CONTACTED AN ATTORNEY AT THIS TIME. WHY IS VW ALLOWED TO SELL CARS THAT THEY CANNOT REPAIR? I WOULD LIKE TO BE COMPENSATED FOR OUR FINANCIAL LOSS AS WELL AS FOR OUR TIME AND TROUBLE.*AK
Jan 12, 2002
WHILE TRAVELING ENGINE CHECK INDICATOR WOULD FLASH, AND SOON AFTER VEHICLE WOULD STALL. DEALER HAS BEEN NOTIFED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Apr 18, 2001
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, SMOKE BILLOWED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY LEAVE THE ROADWAY, THE HOOD WAS RAISED AND FLAMES APPEARED IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE SCENE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS NOT MADE AWARE OF THE FIRE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Jul 10, 2019
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD OVERHEAT AND CAUSE THE ENGINE TO FAIL. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THE "EMISSIONS WORK" INDICATOR ILLUMINATED SOMETIMES DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM FAILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 185,000. THE VIN WAS NOT PROVIDED.
May 15, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
PROBLEMAS ELCTRICOS
Feb 27, 2017
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
IN APPROXIMATELY JULY OF 2014 MY VOLKSWAGEN PASSAT STARTED EXPERIENCING ON AND OFF AGAIN PROBLEMS WITH THE ENGINE FIRING. I HAD RECENTLY RETIRED AND WAS NOT DRIVING THE CAR DAILY, AND SO I WAS UNABLE TO ASSOCIATE THE PROBLEM WITH ANY RECENT DRIVING EVENT. HOWEVER, ONE MORNING WHEN THE HESITATION WAS VERY PRONOUNCED I POPPED THE HOOD TO HAVE A LOOK. WATER WAS STANDING ALMOST LEVEL WITH THE TOP OF THE BATTERY IN THE AREA HOUSING THAT PART. I USED MY INDOOR/OUTDOOR VACUUM TO PUMP OUT AS MUCH WATER AS POSSIBLE. WHEN I THOUGHT THE AREA WAS THOROUGHLY DRIED OUT I TOOK THE CAR TO MY LOCAL VOLKSWAGEN CERTIFIED MECHANIC FOR FURTHER INVESTIGATION. HE DIDN'T TAKE LONG TO DETERMINE THAT DRAINAGE HOLES ON BOTH SIDES UNDER THE HOOD WERE CLOGGED. HE WAS ABLE TO UNCLOG THE HOLE ON THE PASSENGER SIDE IMMEDIATELY, BUT THE HOLE ON THE DRIVER SIDE IS LOCATED BENEATH PARTS THAT HAVE TO BE MOVED FOR ACCESS. I RECALLED NUMEROUS TIMES OVER THE YEARS WHEN I WAS CERTAIN I WAS HEARING THE SOUND OF WATER SLOSHING AROUND UNDER THE HOOD. I HAD ASKED ON MORE THAN ONE OCCASION AT TIME OF SERVICE FOR THE SOUND TO BE INVESTIGATED FURTHER. I WAS ALWAYS TOLD THE SAME THING: THERE WAS NOTHING TO EXPLAIN THE SOUND I WAS HEARING. I NOW BELIEVE THIS HAS BEEN A RECURRING PROBLEM OVER THE YEARS I'VE OWNED THE CAR, AND MIGHT HAVE IMPACTED MORE THAN JUST THE BATTERY AT ANY TIME. I THOUGHT THERE SHOULD BE MORE THAN ONE REPORT OF THIS PROBLEM ON FILE.
Jul 01, 2015
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
MY HUSBAND PICKUP WOULD NOT START, SO I LIFT MY HOOD OF MY PASSAT TO GIVE HIM A JUMP AND THE WHOLE SECTION ALL THE WAY ACROSS THAT HOLDS THE BATTERY HAVE AT LEAST 6 INCHES OF WATER JUST STANDING IN THERE. WE HAVE HAD SOME DOWN POURS OF RAIN,BUT RAIN WATER SHOULD NEVER BE STANDING ON THE INSIDE OF MY HOOD. THIS COULD HAVE POTENTIALLY KILLED ME IF I NEVER HAD TO LIFT MY HOOD AND TRY TO DRIVE THIS WITH WATER STANDING AROUND ALL OF MY ELECTRICAL WIRES AND BATTERY. I HAVE TAKEN TWO PICTURES FOR VISIBILITY, BUT I DO NOT KNOW HOW I AM GOING TO GET THAT WATER OUT WITHOUT ELECTROCUTING MYSELF. SOMEBODY PLEASE HELP ME.
Jun 10, 2015
SUSPENSION,ENGINE
1 complaint
ENGINE MOUNTS BROKE AND I REPLACED THEM ON MAY 10, 2014, THEN THEY BROKE AGAIN ON JULY 6, AND I AGAIN REPLACED THEM NOW THEY BROKE AGAIN TODAY AS I WAS PULLING OUT OF THE GAS STATION. WAS THERE ANY TYPE OF RECALL RELATIVE TO THE MOUNTS OF THE ENGINE IN THIS MODEL WHICH IS THE 200 PASSAT WAGON WITH MANUAL TRANSMISSION. THE WINDOWS ALSO KEEP STEAMING UP AND STRONG SMELL OF ANTI FREEZE. *TR
Jul 14, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
I HAVE HAD MY 2000 VW PASSAT SINCE 2006 AND HAVE HAD ONLY REGULAR WEAR AND TEAR UNITL ABOUT 3 WEEKS AGO. I WAS DRIVING ON 95 IN FORT LAUDERDALE, FL MOVING AT ABOUT 65-70 MPH WHEN THE ENGINE SHUT OFF, POWER STEERING WAS GONE AND PUSHING BRAKES TOOK ALL I HAD TO TRY AND SAFELY STEER AND COME TO A COMPLETE STOP CROSSING OVER 5 LANES OF TRAFFIC TO THE BREAK-DOWN LANE. ONCE I WAS COMPLETELY STOPPED I WAS ABLE TO TURN THE KEY TO THE OFF POSITION AND RESTART THE VEHICLE. ASIDE FROM THE ENGINE, STEERING AND BRAKES ALL OTHER FUNCTIONS WERE OR AT LEAST SEEMED TO STILL BE WORKING (IE: DASH LIGHTS, RADIO, WINDOWS) THE VEHICLE DID THIS 4 MORE TIMES WHILE I ATTEMPTED TO DRIVE TO THE NEAREST EXIT AND CALL FOR ASSISTANCE. I TESTED ALL THE FUSES AND THEY ALL WERE IN WORKING ORDER AND THE NEXT SET OF SYMPTOMS OCCURRED A WEEK LATER. I WAS TRYING TO UNLOCK THE CAR WITH THE REMOTE AND THERE WAS NOT CONNECTION BEING MADE BETWEEN THE KEY AND THE CAR, I MANUALLY UNLOCKED THE DOORS AND PUT THE KEY IN THE IGNITION. THE ENGINE DIDNT START OR EVEN ATTEMPT TO TURN OVER. ALL DASH LIGHTS WERE ON AS WELL AS THE RADIO, HOWEVER, I HAD LOST THE POWER WINDOWS, LOCKS, TRUNK, GAS LID AND ALL INTERIOR LIGHT FUNCTIONS. I CURRENTLY HAVE THE VEHICLE BEING LOOKED AT AND HOPE TO GIVE AN UPDATE WHEN I FIND OUT THE ISSUE. UPDATED 12/1/2014 *JS
May 18, 2014
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
A RAINY NIGHT, 10:30 PM., ON THE FREEWAY RETURNING HOME FROM A SYMPHONY CONCERT, THE ENGINE SIMPLY QUIT. I, HUSBAND/DRIVER, TRIED THREE TIME TO RESTART IT BEFORE YELLING TO MY WIFE TO TURN ON EMERGENCY FLASHERS WHICH SHE DID. AS WE SLOWED, I REMEMBER SEEING ALL ICONS ON DASH BLINKING. BOTH OF US WERE KNOCKED UNCONSCIOUS AND DO NOT REMEMBER BEING HIT BY THE CAR BEHIND. AIR BAGS DID NOT DEPLOY. INJURIES SUSTAINED: A CONTUSION AND MINOR WHIPLASH BY HUSBAND; FRACTURED C-7 AND T-1 VERTEBRATES AND CONCUSSION BY MY WIFE. SHE HAS BEEN IN A NECK-TO-WAIST BRACE FROM NOV. 10, 2013 UNTIL PRESENT. WE ALWAYS MAINTAINED OUR PASSAT SCRUPULOUSLY ACCORDING TO VW STANDARDS AT THEIR SERVICE CENTERS BY THEIR TRAINED MECHANICS. ONE MONTH EARLIER WE HAD BROUGHT THE CAR IN TO BE CHECKED BECAUSE SOMETIMES IT WOULD NOT START AFTER DRIVING IT SOMEPLACE. TWICE HAD TO WAIT FOR AAA TOWING. AAA ABLE TO START IT RIGHT UP AS THOUGH NOTHING WAS WRONG. VW RAN "FAULT CODES" BUT FOUND NO PROBLEM.WE BOUGHT A NEW BATTERY AT VW'S SUGGESTION. SOMETHING WENT HORRIBLY WRONG WITH OUR CAR INSPITE OF OUR RESPONSIBLE MAINTENANCE. WE WERE EXTREMELY LUCKY NOT TO BE KILLED. WE WISH TO KNOW IF THERE ARE OTHER CASES LIKE OURS. AT THE VERY LEAST, WE WANT OTHERS TO KNOW ABOUT THIS POSSIBLE DANGER. I WILL APPRECIATE YOUR ACKNOWLEDGMENT OF THIS REPORT. *TR
Feb 28, 2014
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
MY 2000 VW PASSAT GLS WAGON BEGAN EXHIBITING A FLASHING/BEEPING RED BRAKE LIGHT ACCOMPANIED BY A SOLID YELLOW ABS AND TRACTION CONTROL LIGHT TO INDICATE A FAILURE IN THE ABS SYSTEM. ALSO AT THIS TIME THE INFORMATION HUD HAS "STOP, BRAKE FAULT, SERVICE MANUAL" FLASHING. UPON FURTHER RESEARCH WITH OTHER OWNERS OF THIS VEHICLE, IT HAS COME TO MY ATTENTION THAT THIS FAILURE IS FAIRLY COMMON ON 1998-2001 PASSATS, BUT NO ACTION HAS EVER BEEN TAKEN BY THE MANUFACTURER. I INTEND TO HAVE THE ABS MODULE REBUILT AND DO THE REMOVAL AND INSTALLATION WORK MYSELF; THE RESULT SHOULD BE AROUND $220 OUT OF POCKET. HOWEVER, MANY PEOPLE WHO HAVE SOUGHT DEALERSHIP SERVICE WORK FOR THIS SAME PROBLEM HAVE SPENT WELL IN EXCESS OF $1,000. GIVEN THE APPARENT FAILURE RATE OF THIS MODULE AND THE FACT THAT IT IS A CORE SAFETY FEATURE OF THE CAR, IT IS MY OPINION THAT IT SHOULD BE CONSIDERED FOR RECALL (INCLUDING COMPENSATION FOR THOSE WHO HAVE ALREADY MADE THE REPAIR). THANK YOU. *TR
Dec 30, 2013
STRUCTURE,ENGINE
1 complaint
I AM THE SECOND OWNER OF THIS 00 VW PASSAT . THIS CAR HAS BEEN A GREAT RUNNING AND DRIVING CAR. I BOUGHT IT IN FEB 10 2012 . ON SEPT 17 2012 MY WIFE WAS DRIVING THIS CAR TO MY SONS FOOTBALL GAME WITH MY MOTHER IN LAW. SHE WAS GOING ABOUT 50 MPH WHEN IT SHUTTERED AND SHUT OFF . SHE WAS ABLE TO GET IT OFF THE SIDE OF THE ROAD AND STOPPED AND WHEN SHE OPENED THE CAR DOOR THERE WERE FLAMES COMING FROM UNDER THE HOOD SHE WENT TO THE OTHER SIDE OF THE CAR AND HELPED HER MOTHER OUT OF THE CAR. THE FLAMES WERE SPREADING SO FAST THEY WERE NOT ABLE TO GET ANYTHING OUT OF THE CAR. BY THE THE TIME THEY GOT TO THE OTHER SIDE OF THE ROAD AWAY FROM THE CAR THE WHOLE CAR WAS ON FIRE. AND WHEN THE FIRE DEPARTMENT GOT THERE THERE WAS NOTHING LEFT BUT SOME MELTED THINGS IN THE TRUNK. I AM JUST HAPPY THEY MADE IT OUT OK BUT WHAT WORRIES ME IS THAT IT HAPPENED SO FAST AND THAT THERE WERE NO SIGNS OF ANYTHING WRONG WITH THE CAR .I HAVE SEEN ON THE INTERNET THAT THIS IS NOT A ISOLATED INCIDENT WITH THIS 00 PASSAT. I HAVE SEEN PICTURES AND VIDEO OF THE SAME CAR WITH THE SAME RESULTS. SO RIGHT NOW I AM AT A TOTAL LOSS THIS BEING A SECOND CAR I ONLY HAD LIABILITY INSURANCE ALL I CAN DO IS HOPE THAT SOMEONE CAN STOP THIS FROM HAPPENING TO SOMEONE ELSE AND IT SHOULD BE VOLKSWAGEN'S RESPONSIBILITY TO FIND WHO OWNS THESE VEHICLES AND FIX THE PROBLEM..... *TR
Sep 19, 2012
ENGINE
1 complaint
CHECK ENGINE TURNED ON. MY CAR STARTS TO LOSE POWER. THERE WAS A MISFIRE AT #2 CYLINDER ACCORDING TO THE AUTO MECHANIC.. IN A STOPPED POSITION OR WHEN I TURN CAR OFF, I SMELL SOMETHING BURNING. HAD NEW COIL INSTALLED AND DID A ROAD TEST. THE CAR WAS STILL MISFIRING. CHECKED AGAIN, AND ALL IGNITION COILS NEEDED TO BE REPLACED. IN 01/2012, AGAIN, THERE WAS A MISFIRE AT THE #2 CYLINDER. THE BURNING SMELL RETURNED. I HAD THAT REPAIRED. IN 05/2012, AGAIN, THERE WAS A MISFIRE AT THE #3 CYLINDER. THE BURNING SMELL RETURNED. I HAD THAT REPAIRED. *TR
Jun 12, 2012
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
ONE OF THE PASSENGER REAR WINDOWS INTO FELL INTO THE DOOR RANDOM ON DAY, HAD TO REPLACE THE WINDOW REGULATOR. EVENTUALLY WITHIN THE NEXT TWO MONTHS THE PASSENGER SIDE WINDOW AND DRIVER REAR WINDOW ALSO BECAME DEFECTIVE, FALLING INTO THE DOOR AND THEIR REGULATORS HAD TO BE REPLACE. A RECALL SHOULD BE ISSUED, CLEARLY THIS IS A DEFECT VW NEEDS TO TAKE CARE OF AS MANY OTHERS WITH SAME CAR ARE HAVING THIS SAME ISSUE. *TR
Feb 18, 2012
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
THE HEATER CORE STARTED TO LEAK AND MY WINDOWS FOGGED UP WHILE DRIVING ON FREEWAY. I ALMOST GOT INTO A CAR CRASH BECAUSE I LOST MY VISIBILITY. *TR
Jan 04, 2012
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
WHILE STOPPED AT A RED LIGHT, THE ENGINE ACCELERATED BY ITSELF (COMPUTER FAILURE?). MY HUSBAND, WHO WAS DRIVING, HAD TO USE BOTH FEET, PRESSING DOWN AS HARD AS HE COULD, TO STOP THE CAR. FORTUNATELY, NO ONE WAS IN FRONT OF US AND WE WERE FAR ENOUGH BACK THAT WE DID NOT ACCELERATE INTO THE INTERSECTION. THE ENGINE SOUND RETURNED TO NORMAL AFTER 15-30 SECONDS AND WE DROVE IT HOME WITHOUT FURTHER INCIDENT BUT WE HAVE STOPPED DRIVING THE CAR FOR SAFETY REASONS. IN ADDITION, THE ABS COMPUTER MODULE HAS ALSO FAILED, THOUGH WE HAVE NOT HAD ANY INCIDENTS RELATED TO THAT FAILURE AS THE BRAKES ARE OTHERWISE FINE.
Dec 08, 2010
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
2000 VOLKSWAGEN PASSAT 4 DR SEDAN ABS ANTI-LOCK BRAKING SYSTEM CONTROL MODULE FAILED. *TR
Feb 26, 2009
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
MY CAR HAS BEEN RECALLED 3 TIMES, TO WHICH I ADHERED. TWO MONTHS AFTER MY EXTENDED WARRANTY EXPIRED, WITH 45,000, THE ABS SENSOR MODULE FAILED. I DON'T BELIEVE IT'S FAILED AS THE DASH BOARD LIGHTS INFREQUENTLY RETURN TO NORMAL STATE; WITH NO INDICATION OF PROBLEM, ONLY TO RETURN TO ABS, BRAKE FAILURE, STOP, SERVICE MANUAL, LIGHTS FLASHING. VW OF AMERICA OFFERED $300 TOWARDS A $1024.00 REPAIR ONLY TO RETRACT OFFER WHEN I VOICED I COULD NOT BUY ANOTHER VW NOR RECOMMEND TO ANYONE. *TR
Sep 25, 2008
SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
2000 PASSAT ABS CONTROL MODULE FAILURE SUMMER 07. NO UNUSUAL CIRCUMSTANCES... ABS LIGHT JUST CAME ON WHEN DRIVING DOWN THE HIGHWAY. CONFIRMED "LACK OF COMMS WITH ECM FOR $80 AT VW DEALER IN AUGUST 07. VW WANTS $1300 TO REPAIR. I PLAN TO ORDER REPAIR THROUGH BBS FOR $250. STILL HAVE GOOD BRAKING JUST NO ABS ASR. *TR
Sep 15, 2008
SUSPENSION,STRUCTURE
1 complaint
THE CONTROL ARMS IN MY 2000 VW PASSAT NEED TO BE REPLACED. I BELIEVE THAT THIS IS A DESIGN DEFECT. CONTROL ARMS SHOULD NOT FAIL AFTER ONLY 116,000 MILES. *TR
Sep 15, 2008
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
HEAT SHIELD CAUGHT FIRE WHILE DRIVING DOWN THE ROAD. I HAD BOUGHT THE CAR FROM CARMAX WHO HAD LIED ABOUT THE AUTO FROM THE BROKEN SEATBELTS FORWARD ON THE DAY OF SALE. VW DEALERSHIP REPAIRED AUTO AFTER FIRE BUT ANOTHER MISHAP WITH HEATSHIELD WHEN IT FELL OFF AND UNDER THE PASSENGER FRONT TIRE @ 65 MILE PER HR, WHILE DRIVING DOWN TURNPIKE. I WAS NOT INJURED THANKS TO A TRUCK DRIVER WHO ASSISTED MY NAVIGATION TO THE SIDE OF THE ROAD AND CUT OFF THE SHIELD SO I COULD RETURN HOME. THE TIE ROD WAS DAMAGED AND HAD TO BE REPLACED, SINCE THE FIRE THE CAR HAS NEVER BEEN THE SAME AND HAS BEEN A HAZARD, STALLING ON A BELTWAY, ETC... NO APPARENT REASON FOR THIS WAS FOUND ON A DIAGNOSTIC MACHINE AS IT HAS BEEN CHECKED SEVERAL TIMES..IT IS WHEN THE EMISSION LIGHT COMES ON AND A BAD SENSOR NEEDS REPLACED OR SWITCH. BUT NOTHING FIXES THIS CAR FOR LONG. *TR
Jul 03, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT,CHILD SEAT
1 complaint
BOUGHT A VW PASSAT USED FROM PRIVATE DEALER~I OWNED THE CAR FOR EXACTLY 1 YEAR, TURBO FAILED ~ CHECK ENGINE LIGHT HAS BEEN ON SINCE OWNING VEHICLE. CAR HAS BEEN DIAGNOSED WITH OIL SLUDGE ISSUES FROM PREVIOUS OWNERS. JUST PAID FOR TURBO AND TWO OIL LINES TO BE REPLACED. VW OF AMERICA STATED THEY WOULD TAKE RESPONSIBILITY ~ NEVER HEARD FROM THEM, I KEEP CALLING ~ CHECK ENGINE LIGHT HAS BEEN ON SINCE DAY ONE ~ NO ONE WANTS TO HELP ME ON THIS QUEST TO SEEK ACTION. I OWE 11,000.00 MORE ON THE VEHICLE CAR WAS SMOKING SEVERELY ~THOUGHT IT WAS AN UNDERCARRIAGE~BUT IT IS NEAR THE TURBO LINE SO IT COULD BE MISTAKEN. *TR
Sep 26, 2007
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
FAX FROM CONGRESSMAN ON BEHALF OF CONSTITUENT REGARDING A SAFETY PROBLEM WITH HER VW PASSAT. *KB IMMEDIATELY AFTER THE CONSUMER PURCHASED THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP. SHE WAS TOLD THE PROBLEM HAD BEEN FIXED, HOWEVER THE AIR BAG LIGHT CONTINUED TO ILLUMINATED ON A REGULAR BASIS. THE CONSUMER HAS BEEN TO THE DEALER 8-10 TIMES FOR THE SAME PROBLEM. THE BATTERY WAS REPLACED. *JB UPDATED 09/18/07 *TR
Sep 04, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
1 complaint
I HAVE HAD MY 2000 VW PASSAT FOR A LITTLE OVER TWO YEARS AND IT HAS BEEN A MONEY PIT! I HAVE HAD SO MANY PROBLEMS SINCE A MONTH OR SO AFTER I BOUGHT MY CAR. I BOUGHT THE CAR FROM A PRIVATE PARTY, TEST DROVE THE CAR, HAD IT CHECKED OUT BY A MECHANIC, AND I HAVE PUT THOUSANDS OF DOLLARS INTO THE CAR. I BOUGHT THE CAR JUST BEFORE MY SENIOR YEAR IN HIGH SCHOOL THINKING I MADE A WONDERFUL CHOICE, AND I HAD TO REPLACE A NEW RIGHT SIDE BOOT JUST AFTER A MONTH OF OWNING THE CAR. THE CHECK ENGINE LIGHT/ABS/AIRBAG KEPT COMING ON AND BEEPING AT ME, AND I HAD TO BUY A WHOLE NEW BRAIN TO THE CAR OVER $1500. I HAD TO REPLACE THE TIMING BELT WAY BEFORE THE MILE WARRANTY, OIL LEAKS WHICH RUINED SOME WIRES, NEW SHOCKS/SHOCK ABSORBERS, NOW THE WINDOW WILL GO PART WAY DOWN, BUT WILL NO LONGER GO UP... AND MY HEADLIGHTS ARE FOGGED UP WHICH I HAVE NOTICED ON ALL OTHER 2000 PASSATS...! MANY THINGS HAVE GONE WRONG WITH THIS CAR. I AM SO FRUSTRATED WITH THE CAR. I DO NOT RECOMMEND A VW TO ANYONE! I AM GOING INTO THE SECOND YEAR OF COLLEGE AND HAVE SPENT MOST OF MY SAVINGS ON THIS PIECE OF JUNK. I THINK AFTER FIXING A PART OF THE CAR THAT IT SHOULD RUN WITHOUT ANY PROBLEMS. SINCE I HAVE PUT SO MUCH MONEY INTO THIS CAR I CANNOT AFFORD TO GET A RELIABLE CAR. THERE IS SOMETHING SERIOUSLY WRONG WITH VW AND THE RECALLS! AS FAR AS I AM CONCERNED THE WHOLE CAR SHOULD BE RECALLED!!!! *TR
Aug 03, 2007
VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
I JUST BOUGHT MY DAUGHTER A NEW "USED" VEHICLE. BECAUSE IT IS OVER 5 YEARS OLD, THE VEHICLE IS SOLD "AS IS" - NO WARRANTY. SINCE GETTING THE CAR HOME, IN THE FIRST 120 MILES I DROVE, NOT 1, BUT 2 WINDOW REGULATORS BROKE CREATING A LOAD CRASHING NOISE AND A SAFETY CONCERN. THE NOISE CAUSED ME TO BRAKE SUDDENLY SINCE I DID NOT KNOW WHERE THE NOISE CAME FROM. FORTUNATELY, THE VEHICLES BEHIND WERE ABLE TO STOP WITHOUT CRASHING, BUT IT WAS A VERY UNSAFE CONDITION. THE CAR IS IN THE REPAIR SHOP RIGHT NOW AND THE ESTIMATED REPAIR IS COST $501.75. I HAVE BEEN DRIVING FOR 35 YEARS AND IN MY LIFETIME, I HAVE NEVER SEEN A VEHICLE HAVE 2 WINDOW REGULATOR FAILURES WITHIN A ONE HOUR TIME SPAN, ALSO WITHIN A 20 MILE DRIVING SPAN. IT SEEM TO ME THIS IS A DEFECTIVE PART AND SHOULD BE RECALLED AND REPLACED BY VOLKSWAGON. ALL THIS AFTER I JUST SPENT $7000.00 FOR THIS VEHICLE. IN DOING RESEARCH, I SEE THIS IS A COMMON PROBLEM FOR VOLKSWAGON. *JB
Jul 23, 2007
ENGINE AND ENGINE COOLING,TIRES
1 complaint
CHECK ENGINE LIGHT HAS BEEN ON SINCE PURCHASING OF CAR ~ ELECTRA AUTO SALES WAS AWARE OF THIS AND NOTED THIS WAS THEIR RECORDS THEY WOULD BE RESPONSIBLE. THEY HAVE BEEN GIVEN ME THE RUN AROUND BECAUSE OF THE FAULTY ENGINE SYSTEM. MY DAUGHTER AND I WERE SUBJECTED TO ALMOST BEING KILLED ON THE HIGHWAY BECAUSE OF THE CAR STALLING AND ROUGH IDLIING ~ PAUL VARGAS OWNER OF ELECTRA AUTO SALES HAS NOT RETURNED ANY CALLED BACK . AK
May 09, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,EQUIPMENT
1 complaint
PURCHASED MY 2000 PASSAT IN 2003, HAD NUMEROUS PROBLEMS SINCE. IT SEEMED LIKE EVERYTHING ON THE CAR HAD TO BE REPLACED. THE CONTROL ARMS, O2 SENSORS, TWICE, BELTS, STEREO DIDN'T TURN ON, ALL NEW HOSES RIGHT AWAY, ALL 4 WINDOW REGULATORS, AND NOW TO TOP IT ALL OFF, THE ABS LIGHTS KEPT COMING ON. MY HUSBAND HAS A 2000 AUDI A4, VIRTUALLY THE SAME CAR, AND HAD TO REPLACE ALL OF THE SAME THINGS. THE ABS SEEMED TO WORK FINE, BUT THE DEALER SAID IT WOULD BE $1800 TO FIX IT. I LOOKED AT SOME ONLINE FORUMS AND FOUND THOUSANDS OF PEOPLE WITH SIMILAR PROBLEMS. THE MANUFACTURER, (BOSCH OR VOLKSWAGEN, SHOULD DO SOMETHING ABOUT THIS. MY CAR HAS BEEN PARKED SINCE AUGUST 2006 BECAUSE I DON'T HAVE MONEY TO FIX IT! I AM COLLEGE STUDENT. HELP!
Mar 28, 2007
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
DT*: THE CONTACT STATED A PUDDLE OF FUEL ON THE DRIVEWAY WAS NOTICED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL LINES, CLAMPS AND SEAL WERE REPLACED. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. THE DEALER REPLACED THE ENTIRE ABS SYSTEM.
Aug 14, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
THE ENGINE LIGHT HAS BEEN ON FOR A WHILE. I HAD THE CATALYTIC CONVERTER REPLACED LAST YEAR IN 08/05 WHEN IT INITIALLY OCCURRED. THE PROBLEM WENT OFF. IT CAME BACK ON JUST YESTERDAY 07/11/2006. THE MESSAGE SAYS IT IS EMISSION WORKSHOP. I HAVE NOT TAKEN IT TO A VW DEALER, HOWEVER, I SUSPECT IT IS THE SAME CATALYTIC CONVERTER PROBLEM. ANOTHER PROBLEM I HAVE HAD IS THE STOP - BRAKE FAULT MESSAGE. THE ABS LIGHT IS ON WHILE THE BRAKE LIGHT IS ILLUMINATING. I HAVE TAKEN MY CAR TO TWO DIFFERENT INDEPENDENT MECHANICS TO CHECK ON THE ISSUES. THEY MENTIONED THAT THE BRAKE PADS WERE ALL FINE. AND SO WAS THE FLUID BRAKE RESERVOIR LEVEL. THEY WERE GUESSING IT WAS ELECTRICAL PROBLEM OR ABS SENSOR PROBLEM. *JB
Jul 14, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
1 complaint
9/2003: HEADLIGHTS AIMED INCORRECTLY; ROAD WASN'T ILLUMINATED. WITHIN 2 WKS, 1 OF THE BULBS BURNED OUT. WITHIN A WEEK OF THE 1ST, THE 2ND BULB BURNED OUT. COST TO HAVE HEADLIGHTS REPOSITIONED & BULBS REPLACED: $267. 9/2003: REAR TAIL LIGHT OUT. COST TO HAVE BULB REPLACED BY MECHANIC: $32.50. 11/2003: BOTH REAR WINDOWS OFF TRACK. COST TO TEAR DOORS APART & FIX: $159.75. 12/2003: ELECTRICAL PROBLEMS WITH FRONT POWER WINDOWS. NEVER KNOW IF WINDOW WILL GO UP OR DOWN. 2004: HAD CAR IN FOR (AT LEAST) 3 DIFFERENT DASHBOARD WARNING CODES. ONE HAD SOMETHING TO DO WITH FUEL, OR THE FUEL TANK OR SOMETHING. AFTER SOME TRIAL AND ERROR ON MY MECHANIC'S PART, DISCOVERED THAT UNSCREWING AND TIGHTLY RESCREWING GAS CAP FIXED THE PROBLEM. COST TO DIAGNOSE AND "FIX": $165. HAD (AT LEAST) TWO OTHER WARNING CODES IN 2004 THAT REQUIRED ME TO TAKE THE CAR IN. 6/24/2005: HAD BEEN HEARING CRUNCHING SOUND FROM FRONT RIGHT PORTION OF CAR THAT WAS PARTICULARLY APPARENT WHEN HITTING A POTHOLE, A DIP IN THE ROAD OR ATTEMPTING A TIGHT 360 TURN. MECHANIC (SPECIALIZING IN EUROPEAN CARS) IDENTIFIED A BAD CONTROL ARM. COST OF REPAIR & ALIGNMENT: $713.70. COST OF RENTAL CAR: $100.88. TOTAL: $814.58. NOTE: THE LEFT SIDE HAS BEEN MAKING THE SAME SOUND SINCE 12/2005. HAVE NOT YET REPAIRED IT. 10/24/05: CAR STARTED GOING DEAD INTERMITTENTLY. THE CAR HAD LESS THAN 60000 MILES ON IT. REPLACED BATTERY FOR $106.50. 1/2006: TEMP GAUGE MAXED OUT, COOLANT BOILED OVER, SMOKE & STEAM ISSUED FROM HOOD IN LESS THAN 8 MINUTES AT IDLE. COOLED CAR FOR 2L HOURS, REPLACED COOLANT AND DROVE TO MECHANIC, WHO REPLACED THERMOSTAT, WATER PUMP & TIMING BELT. COST: $725. 2/2006: BRAKES ARE SPONGY AND PROVIDE NO RESISTANCE UNTIL NEARING THE FLOOR. MECHANIC SAYS ROTORS AND BRAKE PADS ARE FINE. 6/2006: TRANSMISSION GETS STUCK IN 1ST GEAR. MUST STOP THE CAR, TURN IT OFF AND THEN RESTART. THIS IS AN ELECTRICAL PROBLEM AND IS GOVERNED BY THE COMPUTER. COST TO FIX: UNKNOWN. 6/2006: FRONT WINDOW NOW OFF TRACK. HAVE NOT YET FIXED IT. *NM
Jun 14, 2006
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
MY 2000 VW PASSAT WITH 60,000 MILES HAS 2 SERIOUS AND EXPENSIVE PROBLEMS FIRST ONE WAS WHEN I NOTICED A LOUD POPPING NOISE ON BUMPS AND STEERING WAS VERY UNSTABLE ON BUMPS. TOOK IT TO A SHOP AND THEY TOLD ME IT WAS THE CONTROL ARMS AND TIE ROD ENDS AND THAT BOTH WERE DEALER ITEMS. SO UPON GOING TO THE DEALER THEY TOLD ME THEY NEEDED $90 DOLLARS BEFORE THEY COULD EVEN LOOK @ IT. SO I SAID NO BUT HOW MUCH ARE THE PARTS AND TURNS OUT THERE MORE THAN $500 DOLLARS. THREE WEEKS LATER MY ABS LIGHT AND ASR LIGHT COMES ON AND IT READS IN THE MIDDLE OF THE DASH TO STOP! BRAKE FAULT SO READING THIS WITH MY FAMILY IN THE CAR I IMMEDIATELY PULL OVER FIND OUT WHERE THE NEAREST VW DEALER IS AND ASK THEM TO INSPECT THE PROBLEM. WELL THAT WAS EASIER SAID THAN DONE FIRST THEY WANTED THE $90 DOLLARS AGAIN BEFORE THEY WOULD LOOK AT IT AND SINCE I DIDN'T HAVE THE MONEY THERE WAS NOTHING THEY COULD DO! NOTHING THEY CAN DO!! THAT'S CRAZY!! AFTER ARGUING WITH THEM ON WHY THEY DON'T WANT TO LOOK AT IT BUT IT COULD CAUSE A SERIOUS ACCIDENT THEY SAID THERE'S NO IMMEDIATE PROBLEM ITS OK TO DRIVE BUT IT COULD BE THE ABS MODULE OR THE DASH CLUSTER ITS SELF. SO I ASKED THE PRICE ABS $1200 DOLLARS NEW DASH OVER $700 AND THAT'S NOT INCLUDING LABOR.. SO SORRY TO SAY BUT VW LOST A CUSTOMER WITH ME AND MY FAMILY AND FRIENDS. THE CAR IS JUST TO NEW FOR THIS TYPE OF STUFF TO HAPPEN THERE SHOULD BE A RECALL ON THIS BECAUSE I KNOW IM NOT THE ONLY ONE. AND JUST TO ADD, MY OLD CAR WHICH I HAVE TO DRIVE NOW SINCE I DON'T HAVE THE MONEY TO FIX THE PROBLEMS WITH THE VW IS A HONDA PRELUDE WITH 185,000 MILES AND STILL NO PROBLEMS. *JB
Feb 11, 2006
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
THE FUEL GAUGE READS FULL WHEN, IN FACT, IT IS NOT. THIS VEHICLE HAS ONLY RECEIVED 93 OCTANE GASOLINE PER THE MANUFACTURER'S REQUIREMENTS AND NO ADDITIVES OR OTHER CHEMICALS HAVE BEEN ADDED TO THE FUEL TANK. *JB
Nov 01, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,AIR BAGS
1 complaint
THIS VEHICLE HAD MULTIPLE PROBLEMS. CONSUMER NOTICED THAT THE ABS BRAKING SYSTEM FAILED, AND THE SRS AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO SHIFT THE VEHICLE INTO DRIVE AND REVERSE WITHOUT THE VEHICLE BEING TURNED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ABS BRAKING SYSTEM, AND THE SRS AIR BAG LIGHT MODULE NEEDED TO BE REPLACED. ALSO, A TRANSMISSION PROBLEM. *AK
Dec 03, 2004
CHILD SEAT
1 complaint
BRITAX, MODEL # E900232/72501, THE CHILD WAS INSIDE OF THE CAR SEAT AND THE MECHANISM HOLDING THE STRAP STRAIGHT FAILED. CONSUMER CONTACTED THE MANUFACTURER. *AK
Aug 24, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
REAR BRAKES REPLACED/TIE ROD BOOTS/ FRONT AXLE RUSTED/REPLACED. *AK
Jul 10, 2004
STRUCTURE,EQUIPMENT
1 complaint
MOLDING ON THE CAR IS DEFECTIVE!!! THE DEALER NOR THE WARRANTY WANTS TO HELP ME OUT. I WILL NOT PAY FOR THE DEFECTIVE OF THE MOLDING AND I WAS HOPING THAT THERE IS SOMEONE OUT THERE THAT HAS THE SAME PROBLEM AS ME!!!! AM I NOW NOT SUPPOSE TO OPEN THE CAR DOOR TO PREVENT THE MOLDING BEING RIPPED OFF AS THE DOOR OPENS!!!!!!!!!!!!!!???????????????????? *AK
Feb 06, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
WHEN THE VEHICLE STOPPED AT A STOP SIGN OR A TRAFFIC LIGHT, IT STALLED. *AK THE PROBLEM WAS DIAGNOSED AS A SECONDARY AIR INJECTOR VALVE. THE VEHICLE EXPERIENCED A ROUGH IDLE. THE VALVE WAS REPLACED, BUT THE VEHICLE STILL IDLED ROUGH. THE CHECK ENGINE LIGHT WAS INTERMITTENT PRIOR TO REPAIR. *SC *JB
Jan 06, 2004
FUEL SYSTEM, DIESEL
1 complaint
CONSUMER STATES WHILE DRIVING FUEL TANK BURST. DEALER NOTIFIED. *AK
Aug 11, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
I DRIVE A 2000 VOLKSWAGON PASSAT GLX 4MOTION. I HAVE FELT THAT I GOT A BAD CAR SINCE VERY EARLY ON IN MY LEASE (I NOW HAVE 8 MONTHS LEFT). ON THIS PARTICULAR OCCAISION, I HAD A SEVERE OIL LEAK. THE DEALER INFORMED ME THAT THERE WAS A HOLE IN MY OIL PAN THAT MUST HAVE BEEN CAUSED BY A ROCK (I DON'T RECALL FEELING ANYTHING HIT THE CAR HARD ENOUGH TO PUT A HOLE IN ANYTHING). I WAS TOLD THAT THIS WAS NOT A WARRANTEED ITEM, RATHER NORMAL WEAR AND TEAR. I HAVE OWNED 5 OTHER CARS AND NEVER HAD THIS PROBLEM. I ALSO NOTICED THAT THE CAR WAS SHAKING WHEN THE BREAKS ARE APPLIED. I WAS TOLD BY THE DEALER THAT THIS IS DUE TO WARPED ROTORS. I ONLY HAVE 20,000 MILES ON THE VEHICLE AND HAVE NEVER HEARD OF ANY KIND OF BREAK PROBLEMS WITH THAT FEW MILES. I WAS ALSO TOLD THAT IS NOT COVERED BY WARRANTEE EITHER, AGAIN, NORMAL WEAR AND TEAR. THE OTHER 5 CARS THAT I OWNED EASILY HAD OVER 20,000 MILES ON THEM AND NEVER HAD A PROBLEM WITH BRAKE ROTORS. THIS SEEMS TO BE A TREND WITH THIS VEHICLE. EARLY ON IN MY LEASE, I HAD MULTIPLE PROBLEMS WITH MY CAR NOT STARTING. EACH TIME IT WAS DUE TO CARBON BUILDUP ON MY SPARK PLUGS. THE FIRST TIME IT HAPPENED THERE WAS ONLY 2,000 MILES ON THE CAR AND THE DEALER HAD THE NERVE TO TELL ME THAT SPARK PLUGS WERE STANDARD MAINTENENANCE ITEMS AND I MUST NOT BE TAKING CARE OF MY CAR PROPERLY. 2 YEARS LATER, THERE WAS AN EMISSION CONTROLS RECALL WHICH FIXED THIS PROBLEM, WHICH THE DEALER INITIALLY CALLED DRIVER ERROR, NOT A VEHICLE PROBLEM.
Dec 29, 2002
SUSPENSION,VISIBILITY,SEATS
1 complaint
SUN ROOF LEAKS - DRAINS CLEANED BY DEALER TWICE - STILL LEAKING. DRIVER'S SEAT BACK MOVES FORWARD WHEN BRAKE APPLIED. DEALER CLAIMS THIS IS NORMAL. SEAT BACK CAN BE MOVED BY HAND. CAR HAS VIBRATION AND STEERING WHEEL SHAKES AT MOST SPEEDS. DEALER CLAIMS TIRES ARE THE PROBLEM. HOWEVER, TIRES HAVE BEEN INSPECTED TWICE (AT MY EXPENSE) BY INDEPENDENT DEALERS WHO STATE TIRES ARE O.K. WHEELS REBALANCED, FRONT END ALIGNED, (ALL AT MY EXPENSE) AND PROPLEM PERSISTS. VW REFUSES TO HELP CLAIMING PROBLEM IS RELATED TO TIRES.*AK
Dec 05, 2001
POWER TRAIN,EQUIPMENT
1 complaint
TIRE JACK IS WEAK. CONSUMER JACKED UP VEHICLE TO CHANGE TIRE, AND JACK BENT/ TWISTED, CAUSING IT TO FALL FROM UNDER VEHICLE.ALSO, AXLE OF VEHICLE FELL TO GROUND. CONTACTED DEALER, AND DEALER URGED CONSUMER TO CALL THE MANUFACTURER'S CUSTOMER SERVICE. MANUFACTURER TOLD CONSUMER TO TAKE JACK TO DEALER FOR INSPECTION. *AK
Dec 03, 2001
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Nov 06, 2001
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
CHECK ENGINE LIGHT KEEPS COMING ON ALONG WITH EMISSIONS WORKSHOP LIGHTS; GAS TANK, VACUMN PUMP AND SENSORS ALL REPLACED BUT STILL THIS PROBLEM CONTINUES. *AK
Sep 07, 2001
VISIBILITY,SEAT BELTS
1 complaint
DRIVERS SEAT BELT COMES UNLATCHED INTERMITTENTLY, SUNROOF SLIDER JAMBS/HARD TO SLIDE. *AK
Aug 14, 2001
ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
ECU FAILURE: (5K MILES) ENGINE WOULD NOT TURN OVER, ENGINE COMPUTER LIGHT LIT, ATTEMPED TO START USING 3 DIFFERENT POWER SOURCES (DEALER, TOW, ANOTHER CAR) FAILED - BATTERY FINE. ENGINE COMPUTER WAS RESET AFTER TEST INDICATED FAULTY COMPUTER SETTINGS. ERROR 2: (14K MILES) ENGINE DISPLAYED "EMISSIONS WORKSHOP" MESSAGE, MIL LIGHT LIT. DEALER REPORTED FAULTY ENGINE COMPUTER, REPLACED COMPUTER. ERROR 3: 20 MILES AFTER PICKING CAR UP FROM DEALER, ENGINE DISPLAYED "EMISSIONS WORKSHOP" MESSAGE, MIL LIT AGAIN. RETURNED TO DEALER, WHO REPLACED ECU A SECOND TIME. DEALER ALSO REPLACES MAF (MASS AIRFLOW SENSOR). THIS SEEMS TO HAVE RESOLVED THE ECU PROBLEMS... FOR NOW? ERROR 3: (15K MILES) PASSENGER POWER WINDOW FAILED WITH LOUD "POP" DEALER REPLACED WINDOW REGULATOR, STATED THAT THIS IS A COMMON PROBLEM AND THAT VW WAS WORKING ON A MORE ROBUST WINDOW DESIGN -- WILL FUTURE FAILURE BE REPLACED BY VW AFTER WARRENTEE PERIOD? ERROR 4: CRUISE CONTROL SWITCH FAILED, REPLACED BY DEALER.
Feb 17, 2001
Frequently Asked Questions
How many problems does the 2000 VOLKSWAGEN Passat have?
The 2000 VOLKSWAGEN Passat currently has 524 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 VOLKSWAGEN Passat?
The most common problems reported for the 2000 VOLKSWAGEN Passat are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 VOLKSWAGEN Passat problem data come from?
All problem and complaint data for the 2000 VOLKSWAGEN Passat comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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