How many problems does the 2017 VOLKSWAGEN Passat have?

The 2017 VOLKSWAGEN Passat currently has 106 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2017 VOLKSWAGEN Passat?

The most common problems reported for the 2017 VOLKSWAGEN Passat are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2017 VOLKSWAGEN Passat problem data come from?

All problem and complaint data for the 2017 VOLKSWAGEN Passat comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2017 VOLKSWAGEN Passat Problems

UNKNOWN OR OTHER

11 complaints

while in cruise control and going up a incline or a hill The EPC light will come on and the car will start lugging down very badly and have no power, they've said vehicle has done this for a year now and we have not been able to get any kind of acknowledgment of it from another dealership or the actual company I've said make and model of vehicle Volkswagen Passat

Dec 03, 2025

The main CPU component failed in my car and grounded out the second cylinder causing a fire to happen, This happened on my way from the store while I was in traffic and almost caused me to get into an accident. Luckily no one was hurt but now my car is not functional. I took it to a mechanic to see what the cause was and that's what they said it was the computer that failed and that I would need to take it to a dealership in order to have them fix it. When they asked me when I started noticing the symptom I said it started happening a couple months ago there was a random misfire check engine light that came on. And then this happened. I'm desperate please help me.

Feb 03, 2024

Fire: 1

DASHBOARD TIRE LIGHT REPEATEDLY DISPLAYING AND TIRES INFATED CORRECTLY. ABS AND AIR BAG LIGHT ON .. NOTE ALL CHARGING PORTS DO NOT WORK. STOP DRIVING LIGHT ON. THESE WARNING START IMMEDIATELY WHEN ENGINE STARTED. LAST TIME AROUND 2021 ABS OR SIMILAR WORDS LIGHT REQUIRED FRONT END WORK REGARDING SUSPENSION I BELIEVE.

Jan 31, 2023

WHILE DRIVING ON A RURAL ROAD AT ABOUT 50 MPH A LOUD POP WAS HEARD AND THEN THE SUNROOF SHATTERED WITH GLASS FALLING INTO THE FRONT SEAT OF THE CAR. THE SUNROOF COVER WAS OPENED AT THE TIME.

Nov 07, 2020

PARK DISTANCE CONTROL WITH NO VEHICLES CLOSE WILL AUTOMATICALLY OPERATE, THIS THEN LEADS TO THE AUTOMATIC BRAKING SYSTEM WANTING TO STOP THE CAR. THIS BOTHERS ME AT 70MPH WITH NO CARS WITHIN 500 FEET. *TR

Jun 06, 2020

+ 6 more complaints for this component

SERVICE BRAKES

9 complaints

said vehicle started making a grinding sound and all of a sudden the brake pad or shoe they'll completely off of the vehicle and the caliper for disc brake was the wrong calipers on my front end of my vehicle and now it's upside down and backwards and it's not the right calipers for my vehicle

Dec 03, 2025

The contact owns a 2017 Volkswagen Passat. The contact stated that while driving at 45 MPH, his brake pedal had locked upon slight depression of the brake pedal with the brake pedal warning symbol on the instrument panel. The contact stated that the failure occurred for a brief moment as the vehicle came to a sudden stop. The contact stated that the vehicle resumed normal operation after the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired or diagnosed. The failure mileage was approximately 41,000.

Mar 18, 2022

ABS Wheel Speed Sensors have failed on 3 different wheels in the 28.200 miles the car has been operated since new. The left front at 19,241 mile. The left rear at 23,195 miles. Finally the right rear at 28, 200 miles. The cost at the dealer for replacement of an ABS wheel speed sensor is around $350. I have had to pay for 2. The first was under warranty. When a speed sensor fails the ABS warning light activates, the Air Bag warning light activates, the Electronic Stability Control (ESC) warning light activates and the steering is lacking in stability, the steering warning light activates, and finally the low tire pressure warning light activates. Upon replacement of the failed ABS wheel speed sensors it was noted that the new sensors had an updated part number to a -B from a -A. I believe an unsafe condition exists with all of these systems inoperative after an ABS wheel speed sensor failure and that VW should supply an updated, reliable sensor to all VW Passat owners.

Sep 18, 2021

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE ASSISTANCE WARNING LIGHT ILLUMINATED. THE BRAKING SYSTEM ENGAGED INDEPENDENTLY AND CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THERE WERE NO OBJECTS IN FRONT OF THE VEHICLE. THE CONTACT VEER TO THE SHOULDER OF THE ROAD, TURN THE VEHICLE OFF AND BACK AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN ATLANTA (5901 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (770) 458-6811) TO BE DIAGNOSED HOWEVER, THE TECHNICIAN PROVIDED NO INFORMATION TO THE CONTACT. THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Dec 22, 2020

THE BRAKES HAVE SQUEALED SINCE AI HAVE LEASED THE VEHICLE EW IN 2017. I HAVE HAD THEM LOOKED AT SEVERAL TIME BY A VW SHOP AND THEY HAVE SAID IT IS NORMAL.

Oct 04, 2020

+ 4 more complaints for this component

STEERING,ELECTRICAL SYSTEM,AIR BAGS

7 complaints

Today, as my wife was driving home, she heard a "crunch" noise while making a turn. Afterwards, the Airbag light came on, and her steering wheel botton functions are not working, including her car horn. This all relates to the clockspring. This will be the third time we have had the clockspring replaced. This is extremely inconvenient, as the dealership is an hour away. The original clockspring didn't break until October 2023. The second broke and replaced in August of 2024. Now, we are scheduling to have the clockspring replaced again, 6 months later. I am unsure why the part is so unreliable. Whomever manufactures the part needs to do a FAR better job. This was our first new car, and now we regret the purchase due to this headache.

Apr 18, 2025

Our 2017 VW Passat had the clockspring replaced last year under warranty number [XXX] at Barnes Crossing Volkswagen in Tupelo, MS. The airbag stopped working and safety features such as adaptive cruise control were also not available. Not realizing the airbag would NOT deploy in the event of an accident, Volkswagen asked us to drive an hour to have it repaired which was considerably dangerous. As of today the clockspring they replaced once again failed with the same associated problems. I am submitting a report due to how dangerous this problem is considering they supposedly fixed the issue however it seems multiple people have reported the issue coming back. The fact the airbag could stop working at anytime due to a defective clockspring is very troublesome and make me worry in the event of an accident if the clockspring will fail thus not allowing the airbag to deploy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 21, 2024

Clock spring has failed 5 times within a year. The first clock spring replacement failed two weeks after the repair. I the. took it to a different dealership to be repaired. The second clock spring broke about 6 months later. The third clock spring broke two weeks after the repair. The fourth clock spring broke two months later and I am about to have it repaired within the next week. Due to the faulty clock spring, the driver side air bag will not deploy in the event of an accident and I have no use of the horn - both of which are necessary when living in South Florida. There are only two dealerships within reasonable driving distance to have the repair done (while the part is under warranty). It takes at least a week, if not more, to get an appointment at the dealership to ensure they have the part at the time of the repair. During which time, I have no choice but to drive the vehicle without the use of the air bag. Even though I can tell when the clock spring is likely about to break, I cannot take it to the dealership for repair until it has actually broken. This is not only extremely inconvenient, but hazardous as I’d be without safety mechanisms in the event of an accident. This should not be a reoccurring issue with the vehicle. The dealership has gone as far as contacting VW support to ensure the correct part is replaced and repaired properly, yet it continues to happen. It is unrelated to my driving or the way the part has been repaired. It is simply faulty parts being supplied.

Feb 25, 2024

The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.

Sep 27, 2022

ON 1/12/21 WHILE TURNING INTO A FAST FOOD RESTAURANT I HEARD CLICKING IN THE STEERING COLUMN AND THEN THE AIR BAG LIGHT CAME ON AND ERROR CODES ACROSS THE DIGITAL SCREEN AND A CLOCK EMBLEM SIGNAL CAME ON. PULLED OVER AND LOOKED AT MY MANUAL. DROVE ON HOME AND DID RESEARCH AND FOUND THAT THE CLOCK SPRING IS A MAJOR ISSUE WITH VWS. I WENT BACK OUT TO TEST THE STEERING COLUMN AND SURE ENOUGH THE HORN AND ALL CONTROLS ON THE COLUMN DID NOT WORK. CALLED THE LOCAL VW DEALER THE NEXT DAY. THEY SAID THERE WAS A RECALL ON THIS 2017 PASSAT SEL MODEL. THEY REPLACED 6 DAYS LATER.

Jan 26, 2021

+ 2 more complaints for this component

AIR BAGS

7 complaints

On 1/17/23 I was parking in a parking dot by backing in as I was in reverse I had to turn my steering wheel slightly and noticed that I heard a sound like crunching leaves as I drove in the spot. I proceeded to pull forward and reverse again to make sure I was not hearing wrong. As I left work and turned out the parking lot I heard it again but I noticed that my air bag light popped on and it was saying my front assist was not working and saying air bag error. So by the time I got home I realized that my steering wheel functions were not working at all. Then on top of that my rear detection system is not working properly either I realize that today. I have checked for recalls on the car and have an appointment set for 1/19/23. But this all happened in a matter of a few minutes at (1/19/23) the car will be at the dealership on 1/19/23 for an inspection. I travel for wrk and can’t afford or risk any mishaps

Jan 19, 2023

Hit a deer head on while travelling at about 40 mph on a rural highway. Airbags did NOT deploy, despite front end damage.

May 04, 2022

Crash: 1

The airbag light is on. It is an orangish color. The controls on front of the steering wheel do not work. That means the horn, cruise control, radio controls, voice controls do not work.

Mar 05, 2022

There was big impact front accident with other car, and the air bags did not function. The air bag failed.

Dec 12, 2021

Crash: 1

ABS light, airbag light, front end assist light, steering light all on

Sep 28, 2021

+ 2 more complaints for this component

FUEL/PROPULSION SYSTEM

5 complaints

began smelling fuel in the cockpit about 2 months ago but thought not much about why until it kept getting stronger. Looked under the car a saw fuel dripping in front of rear passenger wheel and directly under tank.

Oct 12, 2025

Fuel pump cap Piece underneath the back seat, comes loose and allows gas to spill into the car underneath the backseat

Sep 02, 2023

Fuel smell in cabin. Diagnosed to be pin hole in high pressure fuel rail. Lucky no explosion or fire from related fuel leak.

Dec 02, 2022

Fuel pump under the rear passenger side is leaking large amounts of fuel allowing the fumes to build up in the cabin of the vehicle. No damage or accidents have occurred that would cause this and has made me sick while driving as well as paranoid as I am driving around a car with leaking gas in the interior cabin. 2017 Volkswagen Passet SE

Jul 12, 2022

ON FRIDAY THE 13 OF JULY 8 DAYS AFTER HAVING AN OIL CHANGE I STARTED MY CAR AND IT WAS MISS FIRING AND MY HUSBAND OPENED THE HOOD AND GAS AND COOLANT WAS SPRAYING ALL OVER. HE DISCONNECTED THE BATTERY..HAD IT TOWED TO DEALER AND THEY SAID IT WAS RODENT AND I WONDER IF THIS IS A COMMON PROBLEM BECAUSE OUR OTHER VEHICLES HAVEN'T BEEN ATTACKED IN 18 YEARS OF LIVING HERE

Jul 22, 2018

FORWARD COLLISION AVOIDANCE

4 complaints

The contact owns a 2017 Volkswagen Passat. The contact stated that while driving across a railroad track, the Forward Collision-Avoidance braking system independently engaged. The contact was able to safely cross the railroad track. The contact stated that the failure had occurred previously while the contact was driving and crossing an intersection. However, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.

Jan 18, 2024

I have had to have my vehicle serviced over 5 times within the last three months. There is a recurring sensor temps, Air bad error, radio not working properly, and front assist sensor light error. Everything I have had to take my vehicle to a service dealer, my wheel bearing need to be changed, my tire sensor needs to be changed, and my steering wheel is shaking. This is an urgent matter that needs to be taken care of

Jul 13, 2021

I HAVE A 2017 VW PASSAT SE. FRONT ASSIST BREAKS OR GETS READY TO BREAK (SHOWS THE BIG CAR SYMBOL ON DASHBOARD AND BEEPS) IN BAD WEATHER LIKE WHILE IT IS RAINY AND THERE ARE NO CARS AROUND ME. IT ALSO HAPPENED A FEW TIMES DURING SUNNY WEATHER. THE CAR SLAMMED THE BREAKS FOR NO REASON. THERE WAS NO CAR IN FRONT OF ME. I WAS GOING LIKE 40-45 MPH. I AM SUPER SCARED IT WILL BRAKE ONE DAY WHEN I AM GOING WITH 60+ ON THE HIGHWAY AND CAUSE A CRASH. A SAFETY SYSTEM THAT IS PURPOSE TO REDUCE THE ACCIDENT RISK OR IMPACT OF A CRASH SHOULD NOT BEHAVE DANGEROUSLY AND BECOME A POTATIAL ACCIDENT CAUSE.

May 14, 2021

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH WITH NO OTHER VEHICLES CLOSE TO THE CONTACT'S VEHICLE, THE AUTONOMOUS BRAKING SYSTEM ENGAGED AND THE VEHICLE BRAKED SUDDENLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 39,090.

Jul 18, 2019

POWER TRAIN

3 complaints

The contact owns a 2017 Volkswagen Passat. The contact stated while driving 10-15 MPH, the transmission was shifting hard, and the vehicle made an abnormal clunking sound while shifting between 1st and 2nd gear. The contact drove to the residence and parked the vehicle. The contact then shifted into reverse (R) and the vehicle made an abnormal clunking sound. The contact stated that the failure recurred while shifting into drive (D). The check engine warning light was illuminated, and the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic to be diagnosed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,074.

Nov 09, 2023

LOUD AND ABRUPT THUD SOUND WHEN CHANGING GEARS IN 2017 VW PASSAT R-LINE AUTOMATIC TRANSMISSION MODEL. THIS LOUD THUD CAN BE HEARD EASILY WHEN CAR IS IN STOP AND GO TRAFFIC AND CAN EVEN BE FELT AT THE BASE OF THE GAS PEDAL. HAPPENS MORE NOTICEABLY IN STOP AND GO TRAFFIC WHEN DRIVING BETWEEN 20-40 MPH. MY CAR NOW HAS 5500 MILES ON IT BUT THIS LOUD THUD HAS BEEN HEARD SINCE THE DAY I BOUGHT THE CAR. I TOOK THE CAR TO REYDEL VW IN NEW JERSEY TO GET CHECKED BUT THE TECHNICIANS SAY THERE ARE NO ISSUES, EVEN THOUGH I KNOW I AM NOT CRAZY. I HAVE DRIVEN MANY OTHER PASSAT'S AND HAVE PREVIOUSLY OWNED 2014 VW JETTA WHICH NEVER MADE THIS LOUD THUD SOUND WHEN CHANGING GEARS.

May 04, 2017

THE CAR MOVES FROM THE AUTOMATIC TO THE MANUAL MODE. THIS HAS OCCURRED 4 TO 6 TIMES IN THE FIRST THREE MONTHS OF OWNERSHIP. THIS HAS HAPPENED WHEN THE VEHICLE WAS MOVING AND JUST STARTING OUT IN LOW GEAR. IF I MOVE THE GEAR SHIFT LEVER FROM AUTOMATIC TO MANUAL AND THEN BACK TO AUTOMATIC IT RESUMES NORMAL FUNCTION IN THE AUTOMATIC MODE.

Mar 10, 2017

ENGINE

3 complaints

The Passat stalls when traveling at low speed and/or from a stop, battery light turns on and loses all engine power, and will not restart for a period of time (10mins to 2 hours). This has happened on a residental street and on the highway when merging onto an on-ramp. There is no loss of electrical power and the starter attempts to turn the engine over but the car will not start. After multiple starting attempts the cars ECP light will turn on. My safety was put at risk when this occured on the highway and I needed to be push the car to the shoulder. The car has been towed to the VW dealership three times and not been reproduced at the dealership. The dealership replaced the car's oxygen sensor and cam shaft position sensor and this did not fix the stalling issue. Dealership has told me no faults have been recorded.

Nov 02, 2023

Random cylinder misfires. Bank 1: camshaft A (intake), Retard setpoint not reached (over-advanced)

Oct 03, 2022

I notice that the “turbo” cuts in and out when it wants to . That’s known as a. Turbo lag. As for my brakes , my rotors have grooves on them and when braking it shakes my steering wheel, scared that I’ll lose control of wheel so I have to pump my breaks to avoid costs of accident. And my air bag light is on , on the dash so my guess would be that the airbags don’t work .

Jul 08, 2021

STEERING,AIR BAGS

3 complaints

no prior warnings before malfunction ,all fuses were checked to no fault. OBD scan reported car lost communication with steering column control module On steering wheel, multifunction buttons and horn stopped working. Airbag light illuminated. OBD scan reported driver airbag igniter resistance too high Emergency braking and blind spot were no longer working although front parking assist still worked.

Apr 06, 2022

My airbag light came on, the steering wheel started to make crunching noise. Now all functions are now working on the steering wheel and upon looking up online there seems to be many issues with Volkswagen cars clock spring breaking. Why is this not recalled? There is hundreds of customers commenting about the same problem?

Nov 14, 2021

THE DRIVER AIRBAG LIGHT WENT ON, THE WHOLE STEERING WHEEL CONTROL STOPPED WORKING AS SOON AS THIS LIGHT WENT ON. THE AGENCY ADVICES US THAT THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE. THAT THERE WAS A RECALL FOR THIS SAME ISSUE FOR THE CLOCK COIL I BELIEVE HE CALLED IT, AND I WANT TO VERIFY WHY MY VEHICLE IS EXPERIENCING THIS SAME ISSUE AND IS NOT ONE OF THE RECALLED MODELS? HOW DO YOU DETERMINE THAT ONLY CERTAIN MODELS WHERE AFFECTED, THIS YOU USE DIFFERENT COILS FOR DIFFERENT VEHICLES?

Apr 14, 2021

LANE DEPARTURE

3 complaints

On starting the vehicle for the first time of the day, console display indicated Lane Assist was disabled. It was necessary to access the menu system and re-enable Lane Assist. Lane Assist was enabled when the vehicle was parked the previous day. Lane Assist has many times somehow become disabled and cleared on the menu system while the car was parked overnight. The problem and others have been reported to Volkswagen several times. After lengthy service visits since 2019, Volkswagen have been unable to correct or explain the faults. Volkswagen insist no error codes have been recorded in the system. All thing considered, the ongoing absence of error codes may be yet another fault.

Jun 08, 2021

While driving at approximately 10 MPH, the message "Lane Assist Currently Not Available" was displayed and Lane Assist deselected in the system menu. Later, while parked, I re-enabled Lane Assist using the menu system. This problem, along with others, has been ongoing since 2019. Since 2019, Volkswagen have been unable or unwilling to correct any of the problems experienced with the vehicle.

Jun 06, 2021

While stopped at an intersection with no moving traffic, the Park Assist enabled itself warning extreme proximity to something on the left side of the vehicle. As with other faults, the Park Assist faults have occurred numerous times since 2019. The Lane Assist system unexpectedly disabled itself while driving less than five MPH on a slightly inclined driveway.

May 22, 2021

VISIBILITY/WIPER

3 complaints

BOTH SIDE MIRRORS ARE AUTOMATIC. THE SIDE MIRRORS ARE SUPPOSED TO FOLD IN WHEN TURNING THE CAR OFF, AND FOLD OUT WHEN THE CAR IS ON. ONE OR BOTH OF THE MIRROS EITHER FAIL TO FOLD OUT WHEN THE CAR IS STARTED, OR FOLD IN UNEXPECTANTLY WHILE DRIVING. THIS CREATES A HIGHLY DANGEROUS LIFE AND SAFETY HAZARD WHEN IT HAPPENS. THE CAR HAS BEEN TO THE DEALERSHIP'S SHOP WHILE THE EVENT OCCURS, AND THE ISSUE DOES NOT RECORD AN ERROR CODE IN THE CAR'S SYSTEM. DUE TO THE LACK OF AN ERROR CODE, THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THIS IS UNACCEPTABLE! I AM DRIVING A VEHICLE THAT IS DANGEROUS AND HAZARDOUS TO DRIVE AND VW IS IGNORING THE ISSUE BECAUSE IT IS NOT ISSUING AN ERROR CODE WHEN IT OCCURS. I HAVE PICTURES OF THIS OCCURRING ON MY CAR, I HAVE TAKEN THE CAR TO THE DEALERSHIP WHEN IT IS OCCURRING. AND YET, THERE HAS BEEN NO SATISFACTORY SOLUTION AND FIX OF THIS VERY DANGEROUS FLAW BECAUSE THERE IS NO ERROR CODE. THIS HAS HAPPENED NUMEROUS TIMES, AND I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES. THE LAST TIME THIS HAPPENED IS THE DATE I INSERTED INTO THIS FORM.

Oct 27, 2018

THE WINDSHIELD, IN RAINING OCCURRENCES, IS COVERED WITH A WHITE THICK COATING AND MAKES IT IMPOSSIBLE TO DRIVE, PUTTING LIVES IN PERIL.

Feb 21, 2018

BOTH SIDE MIRROR ARE AUTOMATED.THE SIDE MIRRORS OPEN WHEN THEY WANT TO. SOMETIMES ONE STAYS CLOSED, SOMETIMES THEY BOTH STAYED CLOSED. THERE IS NO CONSISTENCY ON WHEN THIS HAPPENS AND OR HOW OFTEN. GENERALLY THEY WORK WITH A MORE FREQUENT DELAY IN OPENING THE MIRES - I.E. WHEN DRIVING AWAY ALREADY THEY OPEN ON THEIR OWN. THE REAL LIFE AND SAFETY ISSUE IS WHEN THEY DO NOT OPEN AT ALL. THIS IS A MAJOR PROBLEM AND SOMETHING THERE VW DEALER CANNOT CONFIRM WITH ERROR CODES. MY QUESTION TO VW IS : HOW CAN THE CAR BE DRIVING FORWARD WITH THE MIRROR STILL COLLAPSED AND THE SYSTEM IS NOT RECORDING AN ERROR CODE? THIS IS UNACCEPTABLE. ALSO... I HAVE REQUESTED TO HAVE THESE MIRROR DISENGAGED - TO REMAIN OPEN - BUT ACCORDING TO VW (DEALER) THIS IS NOT POSSIBLE AT ALL. SO... I AM STUCK WITH A VEHICLE THAT HAS A MAJOR LIFE AND SAFETY ISSUE AND VW IS IGNORING IT WITHOUT AN ACTION BECAUSE THEY DO NOT HAVE AN ERROR CODE ETC... I HAVE VIDEO OF DRIVING WITH THE MIRRORS STILL COLLAPSED FOR REFERENCE. THIS HAS BEEN OCCURRING SINCE DAY1 OF OWNERSHIP.

Jan 18, 2018

ELECTRICAL SYSTEM,ENGINE

2 complaints

The contact owns a 2017 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light and an unknown warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred, causing the vehicle to intermittently start and stop. The vehicle was taken to an independent mechanic, but was not diagnosed. The mechanic informed the contact that the failure could be related to an electrical malfunction. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 355,000.

Nov 10, 2025

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH, THE VEHICLE UNINTENTIONALLY LOST POWER AND SHUT OFF. AFTER WAITING A WHILE, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO COMMONWEALTH VOLKSWAGEN (1 COMMONWEALTH DR, LAWRENCE, MA 01841, (978) 965-8259), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Aug 29, 2018

ELECTRICAL SYSTEM

2 complaints

Fuel pump control module over heated and burned

Aug 25, 2025

WHILE DRIVING, I TURNED ON MY SEAT HEATER. IT NEVER CAME ON UPON EXITING THE VEHICLE I GRABBED MY PURSE WHICH WAS ON THE PASSENGER SEAT. IT WAS HOT. THE SEAT HEATERS ARE CROSSED.

Nov 14, 2019

AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

While backing into a parking spot there was a crunching sound in the steering column. Following this noise the air bag light came on and all steering wheel control buttons nonfunctional including the horn. I reached out to a Volkswagen dealer as I had seen recalls for the clockspring, I was told my vehicle was not included in the recall. This is a 2017 Passat and had approximately 130,000 miles when this occurred. The closest dealer is over 2 hours away, and the service department is only open Monday-Friday.

May 20, 2025

Clock spring on vehicle has failed. This is a known issue with many VW vehicles, but I have been told my vehicle is not on the extended warranty program. 2017 VW Passat - approximately 150,000 miles. This eliminates all steering wheel controls, horn, cruise control, and air bags.

Jul 25, 2024

TIRES

2 complaints

The contact owns a 2017 Volkswagen Passat equipped with Michelin Tires, Tire Line: T1XX, Tire Size: 235/45/R18, DOT Number: B9ELT1XX. The contact stated that while the vehicle was in a parking lot, the contact became aware that the rear passenger’s side tire had three cracks approximately 3 inches in length on the side wall near the rim. The vehicle was taken to a tire dealer for inspection, and the tire dealer informed the contact that there was no issue with the integrity of the tire. The manufacturer was not notified of the failure. The vehicle failure mileage was 123,393. The tire failure mileage was 30,000.

Oct 03, 2024

Tire Size - P235/40R19 03/03/2022 TPMS light came on and Right Rear Tire inner sidewall blew out while on the freeway. I felt and heard a lot of read noise while this occurred and was able to safely pull off freeway and have spare tire put on. Went to Just Tires, 5155 Bryant Irvin Rd, Fort Worth, TX 76132 and left Right Rear tire with them for inspection. Previously closed location of Just Tires 1661 S Main St, Keller, TX 76248 was the shop that installed both Rear tires on 06/18/2022 On the way home heard more road noise. 03/04/2022 Inspected Left Rear Tire before leaving and saw visible tears on the inner sidewall. Slowly drove vehicle back to Just Tires on Bryant Irvin RD to inspect Left Rear tire.

Mar 04, 2023

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

2 complaints

On 6 separate occasions while operating my vehicle it randomly stops running. The first two were at 40 mph and I was told it was a battery issue. It happened twice less than 4 days after the battery was replaced, once at 25 mph and once at 15 mph. I then had the fuel pump replaced. Less than 4 days later it happened twice again. Once at 10 mph and another time at 45 mph.

May 21, 2024

RATTLE NOISES WHILE DRIVING ON ASPHALT ROADS FROM REAR OF VEHICLE UNDERNEATH CAR AND/OR FRONT. LOOSE BOLTS OR MISSING WELDS MAYBE. DEALER REPLACE FRONT SWAY BAR AND PROBLEM DID NOT GO AWAY SO WALLAS VOLKSWAGEN PUT THE ORIGINAL OEM PART BACK ON LAST MONTH AND DID NOT CHARGE US FOR THE SERVICE. THEY TOLD US IT'S UNKNOWN WHY THE RATTLING CONTINUED.

May 02, 2021

VISIBILITY

2 complaints

The contact owns a 2017 Volkswagen Passat. The contact stated that heat and defroster and defogger blower motor was inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000.

Jan 29, 2024

The contact owns a 2017 Volkswagen Passat. The contact stated while driving 45 MPH, there was an abnormally loud popping sound coming from the vehicle. There was no warning light illuminated. The contact pulled over and discovered that the sunroof had shattered; however, the sunroof glass remained intact. The dealer was notified of the failure and the contact was provided an estimate for the repair. The contact found a replacement sunroof at a junkyard and had the sunroof replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 66,000.

Jun 23, 2022

SERVICE BRAKES, HYDRAULIC

2 complaints

The contact owns a 2017 Volkswagen Passat. The contact stated that while his wife was driving at an undisclosed speed, the brake fluid warning light illuminated. The contact then stated that he became aware that brake fluid had leaked from an unknown location and that the brake fluid reservoir needed to be refilled. The contact stated that after driving for a few blocks, he had to refill the reservoir again. The contact referenced NHTSA Campaign Number: 17V075000 (Service Brakes, Hydraulic) as a possible cause for the failure. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10.

Apr 18, 2023

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE FRONT BRAKES MADE A LOUD ABNORMAL NOISE. SHEEHY VOLKSWAGEN OF SPRINGFIELD (6601 BACKLICK RD, SPRINGFIELD, VA 22150, (703) 544-2973) DIAGNOSED THAT THE FRONT BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNKNOWN.

Mar 25, 2019

STEERING,AIR BAGS,FORWARD COLLISION AVOIDANCE

2 complaints

I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.

Mar 26, 2022

ALL THREE SENSORS CAME ON AT THE SAME TIME. AFTER HAVING THEM CHECKED, NO ISSUE WAS FOUND AND CODES WERE RESET. A COUPLE OF DAYS LATER, ALL THREE SENSORS SHOWED UP AGAIN. ALL OF THIS OCCURRED WHILE VEHICLE WAS PARKED, THEN AGAIN IN MOTION.

Mar 21, 2021

ELECTRICAL SYSTEM,BACK OVER PREVENTION

2 complaints

2017 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ISSUE WITH REARVIEW BACKUP CAMERA. *LD THE CONSUMER STATED THE VEHICLE WAS DAMAGED WHILE IT WAS IN POSSESSION OF THE DEALER. THE CONSUMER STATED IT HAS BEEN OVER A YEAR AND THERE WASNO SOLUTION FOR THE CAMERA FAILURE. THE MANUFACTURER WAS NOTIFIED.*JS

Aug 02, 2018

TL* THE CONTACT LEASES A 2017 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS IN REVERSE, THE REAR BACKUP CAMERA FAILED TO DISPLAY ON THE MONITOR. THE REARVIEW CAMERA SYSTEM WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO ESSERMAN INTERNATIONAL (LOCATED ON 10455 NW 12TH ST, MIAMI, FL 33172) WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE. THE BACKUP CAMERA WAS REPLACED AND THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE CASE WAS BEING REVIEWED AND AN UPDATE WOULD BE PROVIDED ON OCTOBER 4, 2017. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 09/22/17*LJ *TR

Aug 03, 2017

FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2017 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, an abnormally strong fuel odor was detected. The vehicle was taken to an independent mechanic, who performed a smog test, and the vehicle passed. The mechanic detected the fuel odor coming from the carbon filter and advised the contact to have the vehicle diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was 41,751.

Feb 23, 2024

ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE

1 complaint

My clock spring has broken. It is giving major safety concerns because my front airbag will not work. The horn does not work, limiting my communication with other drivers in case of impending accidents. None of the buttons work on my steering column as well.

May 23, 2023

STEERING

1 complaint

steering wheel clock spring failed

May 08, 2023

AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

The following warning lights will randomly turn on & off while driving: Air Bag Malfunction, ABS Brakes, ESC, Adaptive Cruise Control, Front collision, tire pressure, power steering, blind spot detection, low Key Battery detected, and indicate they are not functional. It is a random and items will go back to work while normally driving. Key fob battery has been replaced multiple times...

Mar 18, 2023

AIR BAGS,FORWARD COLLISION AVOIDANCE

1 complaint

Error shown on dashboard, at this time no incident to report. Drivers airbag disabled , ACC disabled, steering wheel functionality disabled.

Mar 11, 2023

ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

Volkswagen has had a history of failed clock springs in which they have not resolved. 2017 Passat with the following items not working due to failed clock spring. Airbag, Horn, cruise control, and all steering wheel controls which impacts vehicle safety.

Oct 03, 2022

AIR BAGS,UNKNOWN OR OTHER

1 complaint

The clock spring broke inside my steering and my airbags, horn and other controls on the steering wheel do not work.

Sep 02, 2022

TIRES,WHEELS

1 complaint

These tires were on 2017 VW passat on 19” aftermarket wheels driven by my son. Previous tires of different brand had flats on passenger side one month earlier. On July 26, 2022 the new tire had blowout on driver rear location causing vehicle to lose traction spin and crash into wooded area on side if I 75 south of Tampa. My concern is these aftermarket wheels had three flats in three week period. Two different brands of tires on same 19” aftermarket rims.

Jul 28, 2022

Crash: 1

Injuries: 1

SEAT BELTS,VEHICLE SPEED CONTROL

1 complaint

My seat belt unfastens whenever it wants and my cruise control doesn’t work any longer. I also have an issue with the 4th injector which causes the car to accelerate and I had to replace the transmission as well

Apr 27, 2022

VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE

1 complaint

I have a 2017 Passat When it's raining hard on the road and my speed is greater than 55 mph the passenger side windshield stops right in front of my vision vision (right in the middle of the driver's side) creates a white blocking effect so I don't have a clear road visibility. In a service I discussed this detail with the service advisor at the VW agency and he did not want to understand or was misunderstood, I told him that the design of these windshields had this defect. On another occasion when I was driving in an area where there was snow the front collision alarm started to alarm for no reason, there was no obstruction, apparently one of the front sensors fails when it gets wet, I took the car to the dealer and reported this to the service advisor, they did a review of the car they said that it had nothing damaged that everything is fine. But when it rains really hard, it does this.

Jan 05, 2022

STEERING,LANE DEPARTURE

1 complaint

While driving straight in dry weather (i.e. no rain), the lane light will change from – green – to – yellow – color in the dash and the steering wheel will jerk, usually left, sometimes right, very abruptly, as if the car is trying to find the lane with lane assist on. Note, this is on well marked city streets and on regular interstate roads with clearly marked dashed lane lines. This has been happening for at least two months (today's date Dec. 12, 2021) and only now reporting this complaint. It did almost cause me to run into the car beside me several times or turn into the center median (trees) on city streets.

Dec 14, 2021

EQUIPMENT

1 complaint

I drive 90 miles total daily, to and from work (45 mi each way). I currently have 87,050 miles on my vehicle. Shortly after my 36,000 mile warranty expired, I started experience issues with my infotainment system. Searching online I discovered many other owners with identical problems. The radio would freeze, where I could not change the preset tuning stations. I would have to hold the power button, (while driving on highway) for the infotainment system to reset. As time went on, I started experiencing "dead spots" on the touch screen. No matter what I do, areas where the "dead spots" are, is unusable. You cannot activate the function you need, where the "dead spots" are at. I contacted my local dealership, but they were no help. This has to be a known problem, and VW should repair or replace the infotainment system at their cost.

Sep 03, 2021

FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION,LANE DEPARTURE

1 complaint

The emergency breaking incident first occurred on 8 December 2019 as I was entering the parking lot for my apartment complex. There were no obstacles. The second occurrence was reported to the NHTSA on 5 May 2021. The tracking number for the issue is 11415338. The vehicle has exhibited multiple faults with its electronics, including emergency breaking enabling for no apparent reason, lane assist randomly disabling itself (including driving and overnight while parked), parking sensors alerting extreme proximity when nothing it near the vehicle, Infotainment system (failed to move from VW display, locked up, failed to display rear camera with vehicle in reverse and other failures), the rear camera has failed to display and displayed a image "rolling" vertically, wing mirrors have failed to extend or extend after considerable delay, and other issues. All of these issues have been reported to Volkswagen and service has reported no problems. Additional information, photos, and video are available.

May 19, 2021

UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

THE PASSAT AUTONOMOUS BRAKING SYSTEM ENGAGED WHILE DRIVING ON A DIVIDED FOUR-LANE STREET WITH NO TRAFFIC OR OBSTRUCTIONS. LANE ASSIST HAS REPEATEDLY DISABLED ITSELF. PARK ASSIST SENSORS HAVE REPEATEDLY DETECTED OBJECTS EXTREMELY CLOSE WHEN NOTHING IS PRESENT. THERE HAVE BEEN NUMEROUS OTHER SYSTEM FAILURES. IN 2019, I FIRST REPORTED THE ISSUES TO A VOLKSWAGEN SERVICE CENTER FOR REPAIR. SINCE THAT TIME, THE VEHICLE HAS SPENT WEEKS IN SERVICE WITH VOLKSWAGEN INVOLVEMENT, WITH A REPORT OF NO ERRORS FOUND. THE FAULTS HAVE CONTINUED, SEEMINGLY AT RANDOM, SINCE 2019. I HAVE SUPPLIED VOLKSWAGEN WITH NOTES, PHOTOS, AND VIDEOS OF THE FAILURES VOLKSWAGEN NOT STATE THEY CANNOT ACCEPT PHOTO OR VIDEO DOCUMENTATION, NOT WILL THEY PAY FOR ANY REPAIR EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY UNTIL AUGUST 2020 AND NOT REPAIRED. I HAVE A LOT OF PHOTOS AND VIDEOS, AS WELL AS NOTES THAT I WOULD BE PLEASED TO FORWARD TO YOU.

May 05, 2021

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

MY CAR SHAKES AND BRAKES ARE REALLY TOUCHY DUE TO THE FORWARD ASSIST

Apr 25, 2021

SUSPENSION,STRUCTURE,WHEELS

1 complaint

THIS PAST SUNDAY, MY SON WAS DRIVING ON 95 AND THE DRIVER'S SIDE FRONT WHEEL EXPLODED OFF THE CAR WHILE DRIVING. HE DID NOT HIT ANYTHING, NOR DID HE GET A FLAT TIRE. THE METAL HOLDING THE TIRE LITERALLY BROKE, THE WHEEL CAME OFF THE CAR CAUSING THE CAR TO DROP ON THE FRONT AXLE WHILE HE WAS DOING 65 MPH ON THE HIGHWAY.

Dec 30, 2020

Crash: 1

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

WHILE MY WIFE WAS DRIVING TO WORK AND GETTING READY TO GET ON THE INTERSTATE, A CAUTION LIGHT AND ALERT TONE SUDDENLY CAME ON. DISPLAY READ "FRONT ASSIST: NO SENSOR VIEW." NOTHING ELSE HAPPENED AND THE ALERT TURNED OFF AFTER A FEW MILES. THIS IS THE SYSTEM THAT AUTOMATICALLY APPLIES THE BRAKES IF IT SENSES A POSSIBLE COLLISION. IF THIS SYSTEM WAS TO FAIL, THE BRAKES COULD AUTOMATICALLY APPLY WHILE TRAVELING AT HIGHWAY SPEEDS WITH POSSIBLE DISASTROUS RESULTS. MANY VW OWNERS HAVE COMPLAINED AND HAD THE SAME ISSUE. THERE IS CURRENTLY A CLASS ACTION LAWSUIT AGAINST VW (DACK, ET AL., V. VOLKSWAGEN GROUP OF AMERICA, INC., ET AL.) FOR THIS ISSUE AND VOLKSWAGEN'S FAILURE TO ADMIT THERE IS AN ISSUE OR ADDRESS IT.

Dec 16, 2020

SEATS

1 complaint

MALFUNCTIONING DRIVER'S SIDE SEAT HEATER, BURNING HOLE IN SEAT

Jan 22, 2020

EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS DID NOT ILLUMINATE BRIGHT ENOUGH. AS A RESULT, THE CONTACT DROVE OVER DEBRIS FROM A CHAIR ON THE ROAD. THE FAILURE RECURRED WHEN THE CONTACT DROVE OVER TIRE DEBRIS THAT WAS ABANDONED ON THE ROAD. THE VEHICLE WAS DAMAGED AND WAS TAKEN TO D-PATRICK VOLKSWAGEN (812-473-6500, LOCATED AT 200 N GREEN RIVER RD, EVANSVILLE, IN 47715) FOR REPAIRS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V389000 (EXTERIOR LIGHTING). THE SAME DEALER WAS CALLED AND AN APPOINTMENT WAS SCHEDULE TO REPAIR THE DAMAGE FROM THE SECOND FAILURE AS WELL AS THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

Jul 23, 2019

WHEELS,SERVICE BRAKES

1 complaint

EVER SINCE WE PURCHASED OUR PASSAT WE NOTICED ISSUES WITH ALIGNMENT AND UNEVEN BRAKING. AFTER SEVERAL ATTEMPTS TO ADDRESS THE ISSUE WITH THE SERVICE DEPARTMENT OF UNIVERSITY VOLKSWAGEN IN ALBUQUERQUE, WE LEARNED THAT OUR VEHICLE WOULD NEED THE ROTORS AND BRAKE PADS REPLACED AFTER 40,000 MILES. THE ROTORS WERE WARPED AND THE FRONT LEFT PAD WAS DOWN TO 1MM, WHILE THE FRONT RIGHT STILL HAD 4MM LEFT. WE WERE TOLD BY THE SERVICE CUSTOMER REPRESENTATIVE THAT VOLKSWAGEN USES A SOFTER METAL ON THE FRONT ROTORS SO IF THEY WERE VERY HOT AND THEN EXPOSED TO COLD WATER (LIKE GOING THROUGH A CARWASH) THEN THE ROTORS COULD GET WARPED. WE BELIEVE OUR VEHICLE ISSUE INVOLVED CALIPER BRACKET BOLT TIGHTNESS AND IT SHOULD HAVE BEEN INCLUDED IN RECALL #46H6.

May 10, 2019

SUSPENSION

1 complaint

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL BANGING SOUND COMING FROM THE REAR OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STARTED TO SPIN OUT OF CONTROL AND CRASHED INTO A RETAINING WALL. THE VEHICLE SPUN BACK OUT INTO ONCOMING TRAFFIC. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO RICK CASE VOLKSWAGEN (LOCATED AT 3520 WESTON RD, WESTON, FL 33331, (954) 945-9367) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION SPRING DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *TT*JB

Dec 14, 2018

Crash: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

ACCESS START MODULE FAILED. CAR REFUSED TO DETECT KEY FOB AND DASHBOARD WAS OFF WHEN ENTERING VEHICLE. COULD NOT PRESS ON BRAKE TO PUSH START IGNITION. CAR BATTERY WAS AT FULL 12-12 VDC. CHECKED FUSES AND NOTHING WAS BLOWN. HAD VEHICLE TOWED TO DEALER TO CHECK UP. TECHNICIAN WAS ABLE TO RESET ACCESS START MODULE BY DISCONNECTING BATTERY FOR 15 MINUTES. DEALER REPLACED FUEL RELAY FUSE AND ACCESS START MODULE. VEHICLE WAS DOWN FOR 4 DAYS. NEW MODULE HAD TO BE RE-PROGRAMMED FOR AT LEAST A DAY AND NEEDED ALL KEY FOBS TO BE RE-PROGRAMMED.

Nov 02, 2018

STEERING,SUSPENSION,SERVICE BRAKES

1 complaint

SINCE I HAVE THIS CAR HAVING PROBLEMS VIBRATIONS I TOOK THE CAR ON VW DEALER FEW TIMES I EXPLAIN TO THEM MY CAR IS VIBRATING WHEN I APPLY THE BRAKES ALSO WHEN I CRUISE OVER 55MPH. THEY TOLD ME ALWAYS CAR IS PERFORMING TO MANUFACTURE SPECIFICATIONS SO NOW I HAVE 6500 MILES ON MY CAR I TOOK MY CAR TO DIFFERENT DEALERSHIP THEY FOUND OUT MY TIRES AR CUPPING. AND MY ROOTS ARE OUT OF ROUND AND ALIGNMENT WAS CORRECT TIRE BALANCING THEY DID FEW TIME TIRE ROATATION SO NOW I HAVE 6500 MILES ON THE CAR LESS THEN 1 YEAR OLD CAR. AND VW OF USA WE CANNOT COVER UNDER WARRANTY I REPLACE THE TIRES ON MY OWN AND THE CAR STILL VIBRATES IDK WHAT TO DO ANY FURTHER VERY DISAPPOINTED ALSO HAVING ISSUES WITH FRONT ASSIST WITH ADAPTIVE CRUISE CONTROL AND LANE ASSIST NO RESPONSE

Jul 24, 2018

AIR BAGS,SEAT BELTS

1 complaint

I WAS HIT FROM BEHIND IN STOPPED TRAFFIC AND PUSHED INTO THE CAR IN FRONT OF ME. I WAS STOPPED IN HEAVY TRAFFIC ON A TWO-WAY ROAD WHEN HIT. THE DRIVER AIRBAG DIDN'T DEPLOY AND THE COLLISION INSPECTOR TOLD ME THAT MY SEAT BELT DIDN'T EITHER! I AM LUCKY I WASN'T HURT WORSE. THE CAR I WAS DRIVING WAS NOT A SAFE CAR, BUT WAS SOLD TO ME AS A CERTIFIED PREOWNED CAR.

Apr 13, 2018

Crash: 1

Injuries: 2

STEERING,AIR BAGS,UNKNOWN OR OTHER

1 complaint

FAILED STEERING WHEEL CLOCK SPRING ON A 2017 VEHICLE THAT HAS BEEN DRIVEN 20,000 MILES OVER 14 MONTHS. AFTER BEING PARKED FOR APPROX 40 MINS, PULLING OUT OF A PARKING SPOT MY STEERING WHEEL MAKE POPPING/CLICKING SOUNDS AND IMMEDIATELY THE AIRBAG ERROR SENSORS WENT OFF ALONG WITH MY SERVICE VEHICLE WARNING. UPON TURNING OUT OF THE PARKING LOT THE STEERING WHEEL MADE A FEW ADDITIONAL POPS/CLICKS. IMMEDIATELY DROVE TO THE DEALERSHIP WHERE THEY DIAGNOSED THE STEERING WHEEL CLOCK SPRING ISSUE. THE DEALERSHIP DID NOT HAVE A PART ON HAND AND HAD TO ORDER IT, SO I DROVE THE VEHICLE HOME. NOW THAT I'M HOME AND RESEARCHING THE FAILED STEERING WHEEL CLOCK SPRING ISSUE, I AM QUESTIONING WHETHER I SHOULD HAVE BEEN ADVISED TO NOT DRIVE THE VEHICLE, ESPECIALLY WITH MY CHILD IN THE BACK SEAT.

Jan 15, 2018

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TOO SENSITIVE ESC ISSUE ON 2017 PASSAT COULD CAUSE SAFETY HAZARD I HAVE BEEN EXPERIENCING THE SUPER SENSITIVE ESC THAT ENGAGED AT 35 MILES/HOUR OR MORE AT HIGHWAY ENTRANCE AND EXIT WITH 2017 PASSAT R LINE. THIS 35 MILES LIMIT IS TOO LOW COMPARED WITH VW 2014 JETTA SE, 2016 JETTA 1.8T, 2014 SUBARU FORESTER, 2017 SUBARU OUTBACK, 2007 MERCEDES C230, 2011 C300 I OWN/ED. DRIVER'S PERCEPTION IS NOT MUCH CHANGE DUE TO THE CAR MODEL, ESPECIALLY WITHIN THE SAME OEM LIKE VW, THE CORNER IS DESIGNED TO SUPPORT MORE THAN 50 MILES/HOUR, BUT THE PASSAT HAS SUPER SENSITIVE ESC THAT ENGAGED UNEXPECTEDLY AT THE SUCH LOW SPEED AND IT COULD CAUSE A SUDDEN TIRE TRACTION CHANGE THAT COULD TRIGGER CAR SPIN OR FLIP AT WORST CASE. MY EXPERIENCES WERE AT DRY ROAD CONDITION ONLY AND NOT BEEN EXPOSED TO THE WET OR ICY ROAD IN A PAST, BUT OTHER CONSUMER MAY FACING THE SAME ISSUE AT SOME OTHER STATE BY THE DIFFERENT ROAD CONDITION. LOCAL DEALER AND VW HAVE HELP TESTED AND TRY CHANGING THE SYMPTOMS BY 1. CHANGE TIRE DUE TO ONE OF THE TIRE'S CIRCUMFERENCE WAS 1 INCH OFF, 2. CHANGE SPEED SENSOR, 3. CHANGE BEARING, AND 4. CHANGE ABS ECU, BUT NO IMPROVEMENT BEEN OBSERVED. ALTHOUGH THIS MIGHT BE CONTRADICTED, BUT ONE OF THE LONER PASSAT R LINE HAVE NOT SHOWING THE ISSUE, AND ANOTHER BRAND-NEW PASSAT IN A LOT HAVE THE SAME SYMPTOMS. I UNDERSTAND THAT THIS SENSITIVITY ISSUE MIGHT DIFFERENT BY THE UNIT ASSEMBLY/ALIGNMENT, OR DEPENDING ON THE PARTS BEEN USED FOR EACH UNIT. TESTED AT MULTIPLE LOCATIONS: CA 237 E TO NORTH 1ST ST EXIT, CA 85 N TO EL CAMINO REAL N EXIT, US-101 & SAN TOMAS EXPY INTERCHANGE X 4 CORNERS, US-101 TO N MATILDA SOUTH EXIT, I-280 & WOLF RD ENTRANCE/EXIT VW SHOULD ADJUST THE SENSITIVITY TO BE SAME AS OTHER STANDARD MODELS. IF THEY SAY THIS IS THE STANDARD, THEN THE CAR IS USELESS. (ESPECIALLY FOR THE R LINE THAT SHOULD SUPPORT MUCH SPORTIER DRIVING.)

Aug 11, 2017

STRUCTURE,UNKNOWN OR OTHER

1 complaint

I PREFACE THIS BY SAYING THIS IS MY FIRST KEYLESS CAR AND I DON'T LIKE IT. IT IS SOMETIMES CONFUSING AS TO WHETHER THE CAR IS RUNNING OR OFF AND THE IGNITION BUTTON LOOKS IDENTICAL IN BOTH SCENARIOS. ON JUNE 12, I PARKED MY CAR (IT WAS STATIONARY) AND TOOK MY DOG INTO HER DAY CARE CENTER. WHILE I WAS IN THERE, MY CAR APPARENTLY ROLLED OUT OF THE LOT AND CAME TO REST ON A SIDEWALK. THANKFULLY, NO ONE WAS INJURED AND ONLY THE BUMPER AND REAR LIGHT WERE IMPACTED. WHILE I THOUGHT I PUT THE CAR IN PARK, I MAY HAVE ACCIDENTALLY HAVE LEFT THE CAR IN DRIVE WHEN I TURNED THE CAR OFF AND THIS IS MY CONCERN. WITH KEYED SYSTEMS, THE SAFETY MECHANISM IS THAT ONE CANNOT REMOVE THE KEY UNTIL THE CAR IS PROPERLY IN PARK (I ASSUME OTHERS HAVE DONE THIS). WITH THE KEYLESS, I PARKED, PULLED THE EMERGENCY BRAKE, TOOK MY KEYS, LOCKED THE DOOR AND LEFT THE CAR. I DON;T HAVE PHOTOS BUT I DO HAVE THE SECURITY CAMERA FOOTAGE OF THE CAR MOVING.

Jun 13, 2017

Crash: 1

WHEELS

1 complaint

I BOUGHT THE CAR NEW JAN 10 2017. I HAVE PUT 1500 MILES ON IT AS OF 5/8/17. TODAY AT A STOP LIGHT WHILE WAITING FOR THE LIGHT OR CHANGE, THE TIRE EXPLODED I FELT TH CAR MOVE OR WIGGLE, LOW TIRE PRESSURE WARNING LIGHTS CAME ON. I WENT TO INSPECT TO SEE WHAT HAD HAPPENED. I DON'T KNOW HOW TO EXPLAIN THIS LOOKS LIKE A VOLCANO SPROUTED OUT OF THE TIRE. ITS NOT THE SIDEWALL THERE IS NO DAMAGE GOING INTO THE TIRE.. THE RUBBER HAS SPILT OUTWARD...THE METAL WIRING IN THE TIRE IS BENT OUTWARD. NOT INWARD. I HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE.

May 08, 2017

TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE BRAKE PEDAL INDEPENDENTLY ENGAGED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Apr 25, 2017

STRUCTURE

1 complaint

SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE CAR WAS PARKED IN THE DRIVEWAY. VW REFUSES TO COVER UNDER WARRANTY, IT WAS EVEN DISCOVERED THAT THE FRAME NEEDS TO BE REPLACED NOW.

Apr 11, 2017

2017 VOLKSWAGEN Passat Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2017 VOLKSWAGEN Passat have?

What are the most common problems with 2017 VOLKSWAGEN Passat?

Where does this 2017 VOLKSWAGEN Passat problem data come from?

Other Years - VOLKSWAGEN Passat

Other VOLKSWAGEN Models

Similar Brands