2009 VOLKSWAGEN Tiguan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
166
Complaints Reported
Complaints by Component
ENGINE
46 complaints
VW TIGUAN 09 PURCHASED AS NEW. ONLY 50K MILES ON IT WHEN CHECK ENGINE LIGHT WAS ENCOUNTERED. SOON AFTER (LAST WEEK, NOV 25 2019), ENGINE STALLED WHILE ACCELERATING OUT OF SECOND GEAR AND WAS SEIZED. INDEPENDENT MECHANIC SAID IT WOULD COST 5,800 TO REBUILD ENGINE. WHILE DOING MY OWN INDEPENDENT RESEARCH, DISCOVERED THE COMPLAINTS HERE DETAILING PRECISELY THE SAME ISSUE (TIMING CHAIN TENSIONER FAILURE) THAT WAS DESCRIBED TO ME BY MY MECHANIC. THEN DISCOVERED THAT THERE IS A CLASS ACTION SETTLEMENT REIMBURSEMENT (HTTPS://TIMINGCHAINLITIGATION.COM/) FOR THIS ISSUE THAT I AM NO LONGER ELIGIBLE FOR BECAUSE JAN 25 2019 FILING DEADLINE WAS NOT MET - KEEP IN MIND THAT MY ENGINE FAILED ONE WEEK AGO (11/25/2019) WITH ONLY 50K MILES ON IT. I TOO, NEVER RECEIVED A CLASS ACTION NOTICE IN THE MAIL. AFTER CALLING THE CLASS ACTION HOTLINE, I WAS TOLD TO SEND AN EMAIL TO THE LAWSUIT SETTLEMENT ADMINISTRATOR REQUESTING A FILING DEADLINE EXCEPTION. UNLIKELY THAT ANY OF THIS WILL WORK IN MY FAVOR. BUT I TOO, LIKE MANY OTHERS HAVE BEEN UNNECESSARILY BURDENED BY VOLKSWAGEN'S NEGLIGENT HANDLING OF THIS MAJOR DEFECT. IT'S UNFORTUNATE THAT CUSTOMERS LIKE MYSELF ARE NOW SADDLED WITH THIS COMPLETE LOSS.
Dec 06, 2019
MY 2009 VW TIGUAN ENGINE FAILED AS I WAS DRIVING TO WORK 35 MPH, IN HEAVY TRAFFIC, OUT OF NOWHERE MY CAR ENGINE MADE SCARY CRUMBLY NOISE AND SUDDENLY DIED IN THE MIDDLE OF THE TRAFFIC; COMPLETELY DEAD. I WAS SCARED TO DEATH AND IF I DIDN'T REACT FAST TO PUT EMERGENCY LIGHTS ON, I COULD HAVE BEEN PLOWED BY A BIG TRUCK BEHIND ME. THERE WERE CARS PARKED ON EACH SIDE OF THE STREET, AND NO PLACE TO PULL OVER. I WAS CLOSE TO WORK BUT WAS STRANDED ON THE STREET WITH HIGH TRAFFIC BECAUSE I COULDN'T MOVE THE CAR. I TRIED TO TURN IT ON BUT AGAIN SAME RUMBLING SOUND AND DEAD AGAIN. I CALLED A FRIEND TO HELP ME PUSH THE CAR TO MY EMPLOYER'S PARKING LOT SO I COULD BE SAFE. AFTER WORK I CALLED AAA FOR ASSISTANCE AND THEY COULDN'T START THE CAR SO IT WAS THEN TOWED TO THE PLACE I LIVE. THEY ALSO CONCLUDED THAT THE ENGINE IS THE PROBLEM. THAT IS WHEN I STARTED RESEARCHING ABOUT IT AND FOUND OUT THERE WAS A SETTLEMENT FOR TIMING CHAIN THAT I WAS NEVER INFORMED ABOUT AND MY VIN GOT MATCHED. I BOUGHT THIS CAR ON 07/31/2018, IT WAS WELL MAINTAINED SINCE THEN AND NO ISSUES PRIOR TO THIS. THIS IS A SERIOUS ISSUE SINCE I HAD NO PRIOR WARNING AND COULD HAVE KILLED SOMEONE OR SOMEONE COULD HAVE KILLED ME IN THE ACCIDENT. I AM ASKING YOU TO HELP ME FIGURE THIS OUT AND HELP FIX THE ENGINE PROBLEM ON MY VEHICLE. I CAN'T STRESS ENOUGH HOW SCARED AND CONCERNED I AM SINCE THEN ESPECIALLY BECAUSE I HAVE TWO CHILDREN THAT I DRIVE IN THIS SAME CAR AND I THOUGHT THIS CAR IS SAFE FOR THEM AND MYSELF AND EVERYONE AROUND ME WHEN I'M IN TRAFFIC. I LOVE THIS CAR BUT NOW NEITHER I CAN DRIVE IT NOR I FEEL SAFE ANY LONGER IN IT. THIS CAR IS EVERYTHING TO ME AND WITHOUT IT I CAN'T GO TO WORK AND MAKE MONEY OR GO TO PICK UP GROCERIES. I'M A SINGLE MOM AND NO FAMILY AROUND AND I ENTIRELY DEPEND ON THIS CAR TO MAKE THE LIFE FOR MY CHILDREN AS STABLE AS POSSIBLE.
Aug 26, 2019
ON ENGINE START UP, THE CHECK ENGINE LIGHT CAME ON. AFTER DRIVING IT A SHORT WHILE, THE CAR WOULD NOT START AGAIN. HAD IT TOWED TO A QUALIFIED MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND THE ENGINE JUMPED TIME, CAUSING CATASTROPHIC DAMAGE TO THE CYLINDER HEAD AND PISTONS. MECHANIC ESTIMATED A REPAIR COST OF APPROXIMATELY $6000.00 TO REPLACE THE ENGINE WITH A USED ONE. THE CAR HAD LESS THAN 100K MILES BUT THE REPAIR WOULD HAVE COST MORE THAN IT WAS WORTH. VOLKSWAGEN WILL NOT PAY FOR THE REPAIR, EVEN THROUGH A CLASS-ACTION LAWSUIT WAS SETTLED AGAINST THEM FOR THIS ISSUE, SINCE THE DEADLINE FOR APPLYING WAS 6 MONTHS PRIOR TO THIS INCIDENT.
Jul 26, 2019
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A STOP POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VAN HORN NISSAN OF SHEBOYGAN (5515 RACETRACK RD, SHEBOYGAN, WI 53081, (920) 457-8844) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,082.
Mar 27, 2019
I HAVE A 2009 VOLKSWAGEN TIGUAN DURING THE TIME OF FAILURE THE VEHICLE WAS AT 96,872 MILES ON IT. I WAS DRIVING DOWN THE STREET IN MY NEIGHBORHOOD, FAIRLY CLOSE TO MY HOUSE. I HAD JUST GOT OFF WORK AND WAS COMING DOWN A SLIGHT HILL. ONCE I LET OF THE THROTTLE PEDDLE THE VEHICLE JARED AND BEGAN RUNNING TERRIBLY UNTIL THE ENGINE STALLED. I WAS ABLE TO SLOW THE VEHICLE AND PARK IN FRONT OF SOMEONES HOUSE. I TRIED TO START THE CAR AND IT WOULD CRANK BUT NO START. I GOT THE VEHICLE TO MY HOUSE AND TESTED EVERYTHING I COULD UNTIL I DID A COMPRESSION TEST, NOTHING. THE TIMING CHAIN TENSIONER FAILED AND MY TIMING CHAIN JUMPED CAUSEING CATASTROPHIC FAILURE. I WAS LUCKY TO NOT BE GOING VARY FAST AND NO KIDS OUT PLAYING IN THE STREET. WELL JUST LIKE ALL THE OTHER REPORTS, VW OFFERED NO ASSISTANCE WITH THE REPAIRS. I REALLY HOPE A RECALL COMES OUT ON THIS ISSUE DUE TO THE AMOUNT OF OCCURRENCES, BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THANK YOU FOR YOUR TIME AND CONSIDERATION. SOMEBODY NEEDS TO WORRY ABOUT VEHICLE SAFETY BECAUSE WE ALL KNOW VW DOESN'T.. ITS ALL ABOUT THE $$$ TO THEM
Oct 29, 2018
+ 41 more complaints for this component
ELECTRICAL SYSTEM
11 complaints
2009 VW TIGUAN. THE WIRING TO BOTH HIGH AND LOW BEAM LIGHTS IS FAULTY. THE INSULATION AROUND THE COPPER WIRING TO ALL LIGHTS HAS CRACKED OFF EXPOSING THE COPPER WIRING. AS A RESULT THE LIGHTS FREQUENTLY DO NOT WORK PROPERLY LEAVING ME WITH A HEADLIGHT THAT DOES NOT FUNCTION. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT. THE LOCAL VW DEALERSHIPS FAIL TO ACKNOWLEDGE THE PROBLEM. WHICH LEADS ONE TO THINK THAT VW AMERICAN FAILS TO ADDRESS THE PROBLEM. THIS IS NOT AN ISOLATED PROBLEM BUT WIDESPREAD. REPLACING THE BULB IS ONLY A TEMPORARY FIX. THE PROBLEMS PERSISTS BECAUSE OF THE FAULTY, CRACKING WIRE INSULATION. VW WILL CHARGE $800. TO REPLACE BOTH LIGHT SYSTEMS. THEIR REASON FOR THE HIGH COST IS THE LABOR INVOLVED. THEY SAY THE FRONT BUMPER HAS TO BE TAKEN OFF TO COMPLETE THE HEADLIGHT LAMP REPLACEMENT. THIS IS A FACTORY DEFECT THAT VW NEEDS TO ADDRESS. WIRE INSULATION IS NOT SUPPOSE TO CRACK MAKING THE LIGHT INOPERABLE. YET THE DEALERSHIP EXPLANATION SAYS IT'S "DUE TO WEAR". WELL, WHY AREN'T ANY OF THE OTHER WIRING SYSTEMS UNDER THE HOOD CRACKING? BECAUSE THEY ARE NOT SUPPOSE TO. THAT'S WHY. THIS IS EXTREMELY FRUSTRATING TO KNOW THAT I HAVE TO PAY AN EXORBITANT AMOUNT OF MONEY TO REPLACE THE HEADLIGHT SYSTEMS. SOMEONE PLEASE INITIATE SOME ACTION.
Jan 08, 2018
ON JULY 2013 I WAS DRIVING ON TURNPIKE THE CAR START MAKING LOUD NOISE AND WHEN I USE THE BRAKE THE NOISE WAS LOUDLY, I SLOW DOWN THE NOISE DECREES STEADY THAT WAS OIL SEPARATOR LEAKING VACUUM. ON 12-2013 EPC LIGHT WHEN ON. I WAS DRIVING THE CAR START SLOW DOWN W/ WARNING ,VW SAID IGNITION COIL. ON MARCH 2014 EPC AGAIN . ON MAY 2014 EPC AGAIN ," THIS TIME I ALMOST HAD AN ACCIDENT", CAR COULD NOT GO. I PULL OUT AND RE STARTED CAR AGAIN. MY CAR STILL THE WV SERVICES, AND PAID AGAIN. I CONTACT VOLKSWAGEN SAID YOU HAVE EXTENDED GUARANTEED, THAT WILL COVER FOR ANY REPAIR, THEY DON'T CARE IF THEY CUSTOMER GET KILL. MY CAR IS NOT EVEN 5 YEARS TO HAVE ANY UNSAFE MECHANICAL PROBLEMS. I BOUGHT THIS CAR BECAUSE IS ONE THE BEST, THE FIRST 3 YEARS WAS FINE, BUT NOW I 'DON'T KNOW WHAT TO DO. I STILL OWED $ 12,000. *TR
May 06, 2014
I WAS DRIVING AND GOT THE LAMP OUT WARNING. MORE THAN A FEW LIGHTS WERE OUT. WENT TO THE FUSE BLOCK UNDER THE HOOD AND FOUND A BAD FUSE AND MELTING FUSE BLOCK. I REPLACED THE FUSE WITH A STORE BOUGHT REPLACEMENT. THE BLOCK STILL IS SOME WHAT MELTED. I BELIEVE THIS IS A FIRE HAZARD NOT TO MENTION UNSAFE SITUATION AT NIGHT. *TR
Feb 03, 2014
THE FRONT RIGHT HEADLAMP AND THE REAR RIGHT BACKUP LIGHT ON OUR 2009 TIGUAN HAVE STOPPED WORKING. THE DEALER SAYS THE FUSE BOX IS MELTING AND NEEDS TO BE REPLACED BUT THEY CCANTGUARANTEE IT WON'T HAPPEN AGAIN. ! THIS IS A FIRE HAZZARD AND RIDICULOUS THAT VW WONT FIX IT !! HELP ! *TR
Dec 06, 2013
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING 40 MPH WHEN THE DRIVER'S SIDE HEADLIGHT FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL ISSUE WITH THE FUSE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE MILEAGE WAS 40,000.
Nov 19, 2013
+ 6 more complaints for this component
POWER TRAIN,ENGINE
10 complaints
The engine reached 100k miles in the second week of April 2022. After that, I tried to turn on the vehicle, and the engine did not respond. I took my car to the mechanic, and he told me that the car needed an engine replacement. This is very strange since the vehicle had an excellent maintenance schedule, and I usually, this type of car last longer. That engine issue could have caused a severe accident on the road, and fortunately, it never happened. The timing belt might have an issue there, but I had very little information from the engine codes since I did not have an indicator earlier. It just appeared like that. I feel that this type of issue is unfair. After having more than four cars with way more miles, this has never happened, and on average, a Tiguan engine should last at least 150k miles according to the statistics of the vehicle model and year. I feel upset and disappointed with this vehicle model since the cost of replacing the engine cost around 6000$, and I am an international student with no money to do that repair. I feel helpless, and VW told me the only way to get a recall of this car is through a report from the NHTSA, which would be fair given the circumstances I have been through. The only thing I request is to generate a recall for this vehicle if possible. I hope some reads this, and I appreciate the work you do. Thanks
Apr 22, 2022
THE REAR MAIN SEAL ON MY 09 TIGUAN 2.0 TSI BLEW AT 709K MILES FROM PCV VALVE DEFECT. I HAVE HEARD OF SEVERAL CASES OF THE PCV CLOGGING ON THE TSI ENGINE CARS SENDING BOOST PRESSURE INTO CRANKCASE AND BLOWING THE SEAL.
Jan 18, 2018
ON MONDAY EVENING 02/13/2017 IN DOWNTOWN DENVER, CO, I STARTED MY CAR AND PULLED INTO TRAFFIC WHEN THE CAR BEGAN TO JUMP VIOLENTLY AND ALL WARNING LIGHTS WENT ON. I SHUT THE ENGINE OFF AND IT WOULDN'T START AGAIN. I HAD IT TOWED TO THE GARAGE WHERE IT HAD BEEN SERVICED THE PRECEDING WEEK.THE MECHANIC CALLED LATER TO SAY THAT THE ENGINE WAS DAMAGED BECAUSE THE TIMING MECHANISM HAD SLIPPED BUT THAT HE WOULD HAVE TO PULL THE ENGINE TO EVALUATE THE EXTENT OF THE DAMAGE. LATER ON THE NEXT WEEK, HE REPORTED THAT THE ENGINE WAS DAMAGED BEYOND REPAIR AND THAT I WOULD NEED A REPLACEMENT ENGINE. THERE WAS A WAIT OF SEVERAL DAYS AND TIME TO DO THE WORK. I GOT MY CAR BACK IN RUNNING CONDITION ON 2/24/2017 AFTER PAYING $6776.94 FOR THE REPAIRS.
May 06, 2017
I WAS IN DOWNTOWN DENVER, COLORADO ON 2/14/2017. I STARTED THE CAR, PULLED INTO TRAFFIC AND THE CAR STARTED JUMPING, ALL WARNING LIGHTS WENT ON AND I TURNED OFF THE ENGINE. IT WOULDN'T START, WAS TOWED TO A GARAGE WHERE THE MECHANIC REPORTED THAT THE TIMING MECHANISM HAD SLIPPED AND DAMAGED THE ENGINE. WHEN HE EXAMINED IT FURTHER HE REALIZED IT WAS BEYOND REPAIR AND THAT I NEEDED A NEW ENGINE.
May 06, 2017
67,000 MILES ON AN 8 YEAR OLD TIGUAN MAJOR FAILURE OF THE REAR MAIN OIL SEAL, FOLLOWED 3 DAYS LATER BY THE FAILURE OF THE TIMING CHAIN AND TENSIONER. BOTH THE SEAL AND THE TENSIONER ARE NOTED POINTS OF FAILURE AND VWOA IS NOT STANDING BEHIND THE KNOWN ISSUE AND OR QUALITY ISSUES REGARDING THESE PARTS. REAR MAIN SEAL BROKE DURING A HIGHWAY DRIVE, NO CHECK ENGINEER LIGHT APPEARED, OIL WAS ALMOST COMPLETELY DRAINED FROM THE CAR AND NO LOW OIL PRESSURE LIGHT CAME ON. THE ONLY INDICATION OF THE FAILURE WAS THE POOL OF OIL UNDER THE CAR WHEN THE CAR WAS PARKED. AFTER REPAIR OF THE REAR MAIN SEAL, CAR RAN FINE FOR 3 DAY AND THEN THE TIMING CHAIN SLIPPED CAUSING SEVER ENGINE SHAKE. CAR WAS STATION ARE WHEN THIS OCCURRED AND CAR WAS IMMEDIATELY TOWED TO THE DEAL FOR DIAGNOSTIC. FAILURE OF THE TENSIONER ON THE TIMING CHAIN WAS THE CONTRIBUTING FACTOR AND LOW OIL PRESSURE CAN CAUSE THE FAILURE ACCORDING TO RESEARCH OF THIS PARTICULAR ISSUE. THE FAILURE OF THE REAR MAIN SEAL COULD HAVE CAUSED ENGINE FAILURE AT A HIGH RATE OF SPEED AND WITH NO WARING LIGHTS OR CHECK ENGINE LIGHTS THE DRIVE IS UNAWARE OF THE CONDITION. IN DISCUSSION WITH VWOA THEY ARE NOT INTERESTED IN STANDING BEHIND THE QUALITY OF THE ENGINE AND OFFER NOT ASSISTANCE TO HELP COVER THE COST OF THE DEFECTIVE, INTERNAL PARTS, THAT A CONSUMER WOULD HAVE NO UNDERSTANDING OF HOW TO CHECK OR CONFIRM CONDITION WITHOUT EITHER THE MANUFACTURER OR THE DEALER MAKING A POINT TO CHECK DURING NORMAL SERVICE INTERVALS. THE TENSIONER HAS AN EXISTING TSB NOTING THE PROPENSITY OF THE TIMING CHAIN TO SLIP AND THE TENSIONER TO FAIL.
Apr 04, 2017
+ 5 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
10 complaints
THE WIRING INSIDE THE HEADLIGHT ASSEMBLY HAS INSULATION THAT DEGRADES WITH THE HEAD GENERATED BY THE LOW BEAM/DAYLIGHT RUNNING LIGHTS. IT BECOMES BRITTLE AND FALLS OFF CREATING BEAR WIRE SHORTING HAZARD. THE LIGHT ASSEMBLIES ARE SUCH THAT THE WIRING CANNOT BE ACCESSED TO REPLACE WITH HIGH TEMP INSULATION. VW ONLY REPLACES W/ THE SAME ENTIRE ASSEMBLY WHICH DOES NOT CORRECT THE HAZARD & COSTS $800 TO REPLACE BOTH ASSEMBLIES. I CAUGHT THE DEFECT WHEN REPLACING A LIGHT BULB. THIS AFFECTS MORE THAN THE TIGUAN MODEL.
Jan 01, 2017
WHILE DRIVING MY CAR, THE RIGHT LOW BEAM HEADLIGHT WENT OUT AND THE DASHBOARD WARNING LIGHT CAME ON - I STOPPED THE CAR AND LOOKED TO SEE WHAT HEADLIGHT WAS OUT AND NOTICED THE RIGHT SIDE LOW BEAM WAS OUT. I WENT BACK INTO THE CAR TO HEAD HOME (ONLY ABOUT THREE MILES AWAY 0 BUT AT NIGHT), AND THE OTHER LIGHT WENT OUT AS WELL - BOTH HEADLIGHTS (LOW BEAM) STOPPED WORKING - I MADE AN APPOINTMENT WITH THE DEALERSHIP MONDAY MORNING. I HAD PREVIOUSLY RECEIVED A RECALL LETTER AND MADE AN APPOINTMENT TWO WEEKS AGO TO HAVE THIS LOOKED AT - WAS TOLD IT WAS TAKEN CARED OF BUT EXPERIENCED ISSUES THERE AFTER. I JUST WANTED THIS INFORMATION RECORDED AND MAKE SURE THE LIGHTS DO NOT FAIL BECAUSE OF A RECALL ISSUE AND SAFETY CONCERNS WHILE DRIVING WITH THE FAMILY. *TR
Jan 27, 2014
EXTERIOR LIGHTS WENT OUT COMPLETELY ON THE RIGHT SIDE OF THE CAR. DRIVING DOWN THE HIGHWAY THIS COULD HAVE BEEN A DANGEROUS SITUATION. MY FUSE UNDER THE HOOD WAS MELTED AND PANEL ALSO SHOWS SIGNS OF MELTING. *TR
Jan 11, 2014
HELLO - I STARTED MY 2009 VW TIGUAN ON NOV. 9, 2013. AFTER PLACING THE CAR IN DRIVE, ALL OF MY DASHBOARD LIGHTS FOR "LIGHTING FAILURES" CAME ON, A TOTAL OF 8 DIFFERENT ERROR MESSAGES - LICENSE PLATE LIGHTS, DRIVER AND PASSENGER TAILLIGHTS, BACKUP LIGHTS, FRONT HEADLIGHTS, TURN SIGNALS. AT THIS POINT I WAS ON THE ROAD, AND QUICKLY PULLED OVER TO THE CLOSEST PARKING LOT I COULD FIND. I WAS ABOUT TO HEAD ON THE HIGHWAY. I IMMEDIATELY TURNED AROUND AND DROVE HOME AND DID SOME RESEARCH. I OPENED THE INTERIOR FUSE PANEL, BUT THAT WAS OK. I WENT IN UNDER THE HOOD AND SAW THE 30 AMP FUSE WAS COMPLETELY MELTED. (I TOOK A PICTURE, AND HAVE IT FOR REFERENCE.) THIS COULD HAVE BEEN A VERY DANGEROUS SCENARIO, AND THERE WERE NO WARNING SIGNS. I CAN'T HELP BUT WONDER HOW THAT FUSE HAS IMPACT THE LIGHTING SYSTEM OVERALL IN MY TIGUAN.
Dec 03, 2013
DRIVERS SIDE HEAD LIGHT WENT OUT TOOK CAR TO DEALER FOR REPLACEMENT AND WAS TOLD THAT THE ENGINE COMPARTMENT FUSE BOX WAS MELTING AND IT NEEDED TO BE REPLACED WHICH WE DID SO THAT THE CAR WOULD NOT CATCH ON FIRE AT A COST OF OVER $500.00. *TR
Nov 15, 2013
+ 5 more complaints for this component
STEERING
9 complaints
Power steering goes out randomly after cold weather, even while driving. There is no warning before the power steering goes out. I have almost crashed into another car several times because of this. Many people have had this exact problem with this make and model.
Feb 14, 2023
THE STEERING WHEEL LIGHT COMES ON AND THE STEERING GETS HARD AND IT'S DANGEROUS BECAUSE IT'S HAPPENING WHILE MY WIFE DRIVES IT. PLEASE GIVE ME SOME INFORMATION ON WHAT COULD POSSIBLY BE HAPPENING OR IF U GUYS CAN LET ME KNOW IF THERE IS A RECALL ON IT. I KNOW YOUR BUSY BUT PLEASE GET BACK TO ME AS SOON AS YOU CAN
Sep 19, 2020
I HAVE A 09 TIGUAN. THE POWER STEERING FAILURE FIRST HAPPENED WHEN I WAS DRIVING FROM SEATTLE TO SPOKANE, WA. IT'S A 300-MILE, 5-HOUR DRIVE. I STOPPED ABOUT HALF WAY AT A REST STOP AND WHEN I RESTARTED THE CAR AGAIN, THE STEERING WHEEL STARTED SHAKING RAPIDLY BACK AND FORTH. THEN THE RED LIGHT OF POWER STEERING ASSIST FAILURE CAME ON. I RESTARTED THE CAR SEVERAL MORE TIMES, BUT THE PROBLEM CONTINUED. SO I HAD TO DRIVE THE CAR WITHOUT POWER STEERING. FORTUNATELY THE ROAD IS PRETTY MUCH STRAIGHT FROM THAT POINT ON. JUST IMAGINE WHAT IF THE POWER STEERING FAILED WHEN THE CAR'S STILL RUNNING. WHEN I REACHED SPOKANE, IT WAS KINDS LATE. MY PLAN WAS TO GET THE CAR TO A DEALER FIRST THING NEXT DAY, BUT WHEN I STARTED THE CAR THE NEXT DAY, THE PROBLEM DISAPPEARED AND IT DIDN'T HAPPEN AGAIN DURING MY 5-DAY STAY IN SPOKANE. HOWEVER, WHEN I DROVE THE CAR BACK TO SEATTLE, THE SAME PROBLEM APPEARED AGAIN. I FINALLY TOOK THE CAR TO A VW DEALER. THEY TOLD ME THEY FOUND THE PROBLEM STORED IN STEERING RACK AND IN ORDER TO FIX THIS, THE WHOLE STEERING RACK NEEDED TO BE REPLACED. THE JOB WAS QUOTED ABOUT $1,900. ALSO THE DEALER THINKS VW NEEDS TO AT LEAST COVER PART OF THE FIX, SO THEY FILED THE PAPERWORK. BUT VW DENIED ANY KIND OF COVERAGE. I ENDED UP PAYING FOR EVERYTHING. AFTER SEARCHING ONLINE, I FOUND DOZENS OF OTHER TIGUAN OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I'M NO CAR EXPERT, BUT THIS IS A VERY SERIOUS SAFETY ISSUE WITH THE TIGUAN AND CAN EVEN BE A DESIGN FLAW FROM VW. VW NEEDS TO PUT THIS PROBLEM INTO ITS RECALL LIST ASAP! P.S. I FOUND A YOUTUBE VIDEO SHOWING THE EXACT SAME PROBLEM OF THE POWER STEERING FAILURE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=7DZ-1U8TWVC. . . .UPDATED 07-16-15 *BF UPDATED 9/21/2015*JS
Jun 17, 2015
ELECTRONIC POWER STEERING FAILURE. STEERING WHEEL STARTED SHAKING AND SHARPLY TURNED RIGHT BEFORE RETURNING TO NORMAL AND ALL INDICATIONS OF FAILURE SUBSIDED. I HAVE HAD THREE INSTANCES OF THIS HAPPENING IN ONE YEARS WORTH OF TIME.
Jan 30, 2015
STEERING GOT VERY HEAVY AND THEN THE STEERING WARNING LIGHT CAME ON. THE STEERING IS AT ABOUT HALF POWER. HAVE NOT GONE TO VW YET. SEARCH THE WEB SHOWS ALOT OF OTHER PEOPLE HAVING THIS ISSUE. *TR
Feb 03, 2014
+ 4 more complaints for this component
POWER TRAIN
8 complaints
TIMING CHAIN FAILED AT 90,000 MILES.
May 26, 2016
WHILE DRIVING WITH MY FOUR YEAR OLD IN THE BACKSEAT OF THE CAR, THE CAR SUDDENLY MISFIRED AND THE ENGINE ROUGH IDLED. THE CAR STALLED AT INTERSECTIONS AND IN THE MIDDLE OF THE ROAD. WE ALMOST GOT INTO AN ACCIDENT AS WE WERE DRIVING DOWN A CITY STREET, AS CARS BEHIND US HAD TO SWERVE OUT THE WAY WHEN OUR ENGINE STALLED. WE TOOK IT TO THE MECHANIC IMMEDIATELY, AS IT WAS CLEARLY HAZARDOUS TO HAVE ON THE ROAD, AND FOUND THAT A PISTON HAD MISFIRED AND STRETCHED THE TIMING CHAIN. THE CAR, A VW TIGUAN FROM 2009, WAS ONLY 6 YEARS OLD WHEN THIS EVENT OCCURRED.
Dec 19, 2015
WHILE DRIVING ON ROAD APROX. 40MPH THE VEHICLE SUDDENLY STOPPED RUNNING-HAD TO COAST TO SIDE AND TOW IT.WHEN TOWED TO VW DEALER -THEY SAID TIMING CHAIN TENSIONER FAILED AND IT'S COMMON PROBLEM.THEY EVEN HAD TSB FOR THAT.WHY THEY DON'T RECALL THIS SINCE THEY ARE AWARE OF IT.IF I WAS AT HIGHER SPEED ON INTERSTATE,I WOULD BE IN BIG TROUBLE.
Aug 28, 2015
CAR WAS BEING DRIVEN DOWN INTERSTATE THROUGH CONSTRUCTION AREA. LOUD POP WAS HEARD FROM REAR END. AFTER A SHORT DISTANCE, REAR OF CAR STARTED TO SHUTTER THEN LOCKED UP COMPLETELY. CAR SKIDDED TO A STOP ON. CHECKED TO SEE IF IT WAS BRAKES ONSITE AND IT WAS NOT. HAD TOWED TO VW DEALER IN HOMETOWN AND THEY CONFIRMED THAT THE GEARS IN THE REAR END HAD COME APART AND SEIZED THE REAR WHEELS. **IF THIS HAD OCCURRED AT NORMAL INTERSTATE SPEEDS I WOULD HAVE EXPECTED WORSE RESULTS UP TO DEATH. WHEELS WERE COMPLETELY LOCKED UNTIL CAR WAS PUT INTO REVERSE TO UNBIND THE AWD SYSTEM. *TR
Nov 04, 2014
THIS IS A SEPARATE INCIDENT (I JUST FILLED A COMPLAINT ODI 10401437. SAME VW TIGUAIN. THE WEEKEND OF 4/30/11 AND 5/1/11 I WAS DRIVING ON THE HIGHWAY AND MY AUTOMATIC TRANSMISSION WAS ACTING WEIRD. I WAS WATCHING THE TACHOMETER AND IT WANTED TO RED LINE, IT WAS SKIPPING GEARS, AND AT TIMES WANTED TO STALL OUT. THIS WAS VERY, VERY SCARY. IF I WENT TO PASS SOMEBODY THE VEHICLE WOULD SKIP GEARS AND NOT ACCELERATE PROPERLY, AT TIMES IT WOULD CATCH THE CORRECT GEAR AND WANT TO RED LINE (7,000 RPMS) I WOULD HAVE TO TAKE MY FOOT OFF THE GAS TO GET IT TO SWITCH TO THE CORRECT GEAR. I PULLED OVER TO A REST STOP AND PUT IT IN PARK, IT WAS IDLING UNDER 800 RPMS AND WANTED TO STALL OUT. I SHUT IT OFF FOR ABOUT 5 MINUTES AND TURNED IT ON, IN REVERSE IT WAS IDLING UNDER 800 RPMS AND WANTED TO STALL I GAVE IT GAS AND DROVE IT HOME. I BROUGHT THE CAR IMMEDIATELY TO THE DEALERSHIP ON 5/2/11 THEY HAD THE CAR FOR THE DAY AND TOLD ME THEY COULD NOT REPLICATE THE BEHAVIOR OF THE VEHICLE AND TO COME PICK IT UP, NOW THEY CALLED ME AT 4:35 PM THEY CLOSED AT 5:00 PM. I WAS SO UPSET I SAID LETS TAKE A RIDE WITH AN ASE CERTIFIED MECHANIC, NOW, SOMETHING IS WRONG WITH THIS VEHICLE. I WAS VERY, VERY SCARED THE WEEKEND PRIOR TO THIS, SO I WAS SPEAKING LOUDLY ON THE PHONE AND BASICALLY THROWING A FIT BECAUSE I KNEW THE VEHICLE WAS NOT SAFE TO DRIVE! SO I GET TO THE DEALERSHIP, THE ASE CERTIFIED MECHANIC WAS PRESENT WHEN I ARRIVED, I HAD BEEN CRYING BECAUSE I WAS SO SCARED TO DRIVE THE VEHICLE. THE MECHANIC ASKED ME IF HE COULD TAKE IT HOME I SAID ABSOLUTELY, AND THE DEALERSHIP SET UP A RENTAL FOR ME FREE OF CHARGE. I GUESS WHEN THEY SPOKE TO ME OVER THE PHONE AND SAW ME IN PERSON THEY WERE CONVINCED I WAS NOT MAKING THIS UP. THE NEXT DAY THEY REPLACED 2 FUEL INJECTORS AND EXPLAINED TO ME IT WAS NOT THE TRANSMISSION. THE FOLLOWING WEEKEND I THOUGHT IT STILL WAS NOT CORRECTED, BROUGHT IT IN AGAIN AND TOLD IT WAS NOT MALFUNCTIONING. *TR
May 18, 2011
+ 3 more complaints for this component
ENGINE AND ENGINE COOLING
6 complaints
I WAS DRIVING ON ROLLING ROAD (NORTH) TOWARD OLD KEEN MILL ROAD IN SPRINGFIELD, VIRGINIA AROUND 4:05 PM ON NOVEMBER 4, 2014 (TUESDAY). I SAW THE SMOKE COMING OUT NEAR THE HOOD IN THE FRONT WHILE WAITING FOR TRAFFIC LIGHT, SO I PULLED OVER TO THE PARKING LOT NEAR A GAS STATION. I SAW PEOPLE WAVED TO ME, AND YELLED AT ME TO STOP, I GOT OFF MY CAR AND THEY TOLD ME MY CAR WAS ON FIRE AT THE BOTTOM, WE BEND DOWN AND LOOKED THE BOTTOM OF THE VEHICLE, AND SAW THE FIRE BURNING ON THE MATERIAL HANGING DOWN. FORTUNATELY, A DRIVER RAN OVER CARRYING A FIRE EXTINGUISHER FROM HIS CAR, AND A PERSON FROM THE GAS STATION ALSO BROUGHT ANOTHER FIRE EXTINGUISHER, THEY SPREAD THE FIRE EXTINGUISHER TO PUT OUT THE FIRE. I COULD NOT WAIT FOR THE TOW TRUCK, SO I CAREFULLY DROVE THE CAR TO THE VW DEALERSHIP IN FAIRFAX, VIRGINIA. THE MECHANIC LIFTED UP THE CAR AND TOOK DOWN THE BURNED LOWER ENGINE COVER, AND FIGURED THAT IT WAS BECAUSE MANY DRIED LEAVES STUCK NEAR THE ENGINE AND THE HIGH HEAT NEAR THE ENGINE CAUSING THE LEAVES TO FIRE UP AND BURN THE LOWER ENGINE COVER. I'VE SAVED THIS LOWER ENGINE COVER IN MY TRUNK, AND HAVE REPORTED THIS SAFETY INCIDENT TO THE VW CUSTOMER SERVICE. THE CASE WAS DOCUMENTED AND A CASE # [XXX] WAS ASSIGNED. I REPORT THIS INCIDENT TO NHTSA FOR THE SAFETY CONCERN BECAUSE THIS NON-FIRE-RESISTANT MATERIAL CAN CAUSE THE LIFE OF THE DRIVERS AND PASSENGERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 05, 2014
I WENT TO TAKE MY CHILD TO GYMNASTICS IN THE MORNING. WHEN I TURNED ON TO THE STREET THAT THE GYM IS OFF OF, MY CHECK ENGINE LIGHT CAME ON. LESS THEN 10TH OF A MILE LATER I PARKED. WE WERE EARLY SO I CALLED THE LOCAL VW DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT AND GET IN A LITTLE EARLY FOR MY SCHEDULED MAINTENANCE. WE THEN GOT OUT OF THE CAR AND ENTERED THE GYM. WITHIN 10 MINUTES OF BEING INSIDE THE GYM, A MAN CAME IN THE BUILDING AND STARTED ASKING WHO'S SUV WAS OUTSIDE BECAUSE IT SMOKING. I RAN OUT SIDE TO SEE MY VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT HAD TO COME TO PUT OUT THE FIRE. ITS COMPLETELY DESTROYED. *TR
Apr 01, 2012
I AM THE OWNER OF A 2009 VW TIGUAN. ON SEVERAL OCCASIONS AS I AM COASTING DOWNHILL THE CAR BEGINS TO ACCELERATES EVEN THOUGH I AM CONTINUOUSLY PRESSING THE BRAKES. AS I AM, PRESSING THE BRAKE THAT CAR BEGINS TO IDLE UP INSTEAD OF DOWN AND THE ENGINE GRINDS. *LN
Jan 16, 2011
I HAVE A 2009 TIGUAN I BOUGHT IN APRIL 2009. I ALSO FIRST NOTICED A REALLY BAD SMELL COMING OUT OF THE VENTS DURING THE SUMMER MONTHS WHEN IT'S VERY HUMID. I DIDN'T TAKE IT UNTIL THE FALL OF 2009 TO THE DEALER FOR AN UNRELATED MATTER. THEY FIXED THE PROBLEM BY PERFORMING A FILTER CHANGE AND APPARENTLY SANITIZING THE CHAMBER. IT SEEMED TO HAVE SOLVED THE PROBLEM. IT'S BEEN WARM THIS SUMMER IN THE NORTHEAST AND I'VE HAD THE A/C ON MOST OF THE TIME SINCE JUNE. I'VE NOTICED THE SMELL RETURNING SLIGHTLY, THOUGH NOT AS BAD AS LAST YEAR. I GUESS I'LL HAVE TO WAIT AND SEE IF THE PROBLEM DEVELOPS FULL BLOWN WHEN I WILL NEED TO RETURN IT FOR ANOTHER SANITIZING TREATMENT. *TR
Jul 17, 2010
ECM FAILURE WHICH CAUSES VEHICLE TO TRAVEL A MAXIMUM OF 15MPH. ENGINE RUNS ROUGH AND WILL NOT RESTART FOR A MINUTE AFTER YOU TURN OFF IGNITION. DASH BOARD LIGHTS COME ON, AND INFORMATION CENTER INDICATES "ENGINE FAULT - WORKSHOP". *TR
Apr 06, 2010
+ 1 more complaint for this component
UNKNOWN OR OTHER
4 complaints
Intermittent AC working issues, air conditioning does not cool or the cooling is weak
Aug 26, 2024
WHILE I WAS DRIVING ON THE HIGHWAY JUST AT 80KM/H I FELT MY TIGUAN LIKE DRIFTING MANY TIMES, IT WAS LIKE SLIDING RIGHT AND LEFT ON FEW CENTIMETERS MAYBE 2 OR 3 CM. JUST FOR YOUR INFORMATION, THE WINTER TIRES ARE MOUNTED ON THE CAR. THIS IS WEIRD BECAUSE I WASNT GOING FAST, AS I MENTIONED 80 KM/H.
Jan 10, 2018
THE VEHICLE HAS A FAULTY DRAINAGE SYSTEM. THE ORIGINAL PIPING THAT WAS PUT INTO THE VEHICLE THROUGH THE YEARS HAS EXPERIENCED WEAR AND TEAR AND HAS NOT HELD UP TO ORIGINAL VOLKSWAGEN STANDARDS. OTHER VEHICLES BY THIS BRAND NAME HAVE BEEN RECALLED FOR THIS LEAKING ISSUE. THIS COULD POTENTIALLY LEAD TO DISTRACTIONS WHILE DRIVING AND MAKE A DRIVER LOSE CONTROL.
Aug 12, 2015
ALL OF A SUDDEN EPC LIGHT CAME ON, ALONG WITH CHECK ENGINE SERVICE NOW MESSAGE FLASHED ON DASH. I WAS GOING APPROX. 45 MPH. I COULDN'T ACCELERATE MORE THAT 5-10 MPH! I PULLED OFF TO SIDE OF ROAD. ENDED UP GETTING IT TO MCDONALD VW DEALERSHIP, IN LITTLETON. - WASN'T COVERED UNDER MY EXTENDED WARRANTY. VW SAID THERE WAS NO RECALLS ON THE EPC-THROTTLE BODY! - TOTAL COST? $817.66 PRETTY SCARY!! THANK GOODNESS I WASN'T ON A MAJOR HIGHWAY, OR CONGESTED AREA; AT THE TIME. VERY UPSET!!! *TR
Apr 29, 2015
ELECTRICAL SYSTEM,ENGINE
4 complaints
Problems start with ABS and Steering warning lights with EPIC warning on dash, flickering of lights and radio shut off by loosing power steering and rough acceleration and idling. Has been in to VW dealership 5 times now with repairs "fixing" problem for a few days - a week before returning again. This is a safety issue because this happens very quickly and without warning. Once I was on a highway and had to carefully move to side of the road and limp to a safe area (luckily I was in the right lane already).
Oct 28, 2021
TIGUAN. PURCHASED THE CAR IN DECEMBER 2015 REPLACED THE WATER PUMP IN FEBRUARY 2016 AND AGAIN IN JANUARY 2017. THE WATER PUMP ON THIS CAR HAS BEEN REPLACED 4 TIMES IN ITS LIFETIME. VW SHOULD ISSUE A RECALL AND OFFER EXTENDED WARRANTIES TO ALL OWNERS OF ITS CARS.
Jan 12, 2017
CAR WOULD NOT START OR EVEN TURN OVER. BATTERY WAS FINE AND FIRMLY CONNECTED. LIGHTS ALL CAME ON. NO ERROR MESSAGES. ON THIRD OR FOURTH TRY, IT STARTED RIGHT UP. I BACKED THE CAR OUT OF DRIVEWAY ONTO MY STREET WITH DISTANT APPROACHING TRAFFIC. I SHIFTED FROM REVERSE TO DRIVE AND THE CAR BEGAN TO MOVE FORWARD AND LEFT, THEN WITH A LOUD CLUNK IT DIED COMPLETELY, ENGINE OFF, ALL LIGHTS DARK. NOW IN DANGER FROM THE NOT-SO-DISTANT ONCOMING TRAFFIC, I TRIED TO RESTART. SAME TROUBLE AS BEFORE---NO REPONSE BUT THE ALL LIGHTS CAME ON. TWO OR THREE TRIES AND THEN IT STARTED. THE SAME THING OCCURRED THE FOLLOWING MORNING. NO OIL DUMP OR ANY OTHER FLUID. UNKNOWN CAUSE. VW DEALERSHSIP UNABLE TO RECREATE THE PROBLEM AND THUS UNABLE TO DIAGNOSE. THE DYING WHILE IN MOTION PROBLEM IS A POTENTIALLY INJURY-CAUSING OR EVEN FATAL HAZARD.
Dec 01, 2016
DRIVING ON THE HWY ,CHECK ENGINE LIGHT CAME ON AND EPC LIGHT ,ENGINE STARTS TO RUN VERY ROUGH,TOOK IT TO THE DEALER ,THEY SAID IT IS A COIL,REPLACED IT,A WEEK LATER THE SAME THING HAPPENED AGAIN ON THE HWY DOING 70 WITH FAMILY ,TOOK IT TO THE DEALER,THEY SAID ALL THE OTHER 3 COILS WENT BAD AT THE SAME TIME!!!!!! I AM REALLY AFRAID TO TAKE THIS CAR FOR A LONG TRIP ,THE OTHER ISSUE : THE FUSE MELTED CAUSING THE LICENSE BRAKE LIGHT HARNESS AND TRUNK OPENING TO FAIL TWICE . *TR
Nov 08, 2013
SERVICE BRAKES
4 complaints
I CRASHED DUE TO BRAKE FAILURE ON 10.31.2019. I MADE A RIGHT TURN FROM A LIGHT. TRAFFIC CAME TO A STOP. I PUSHED THE BREAK AND IT DID NOT HOLD. IT FELT BUMPY. BREAKS DID NOT HOLD EVEN WHEN I PUSHED IT ALL THE WAY TO THE FLOOR. I ENDED UP REAR ENDING THE CAR INFRONT OF ME GOING 15MPH. WHAT'S GOING ON THERE? SOMETHING NEEDS TO BE DONE ABOUT THAT ASAP.
Apr 17, 2020
A LIQUID WAS ACCIDENTALLY SPILLED ON THE PARKING BRAKE, WHICH IS LOCATED NEXT TO THE CUP HOLDERS. NOW THE CAR IS SAYING THERE IS A "PARKING BRAKE FAILURE", INDICATING THIS ELECTRONIC EQUIPMENT IS NOT SEALED FROM SPILLS EVEN THOUGH IT IS LOCATED NEXT TO THE CUP HOLDERS. *TR
Nov 15, 2014
MY WIFE'S VEHICLE WAS PARKED YES SHE SPILLED WATER ON THAT AREA, THANK GOD IT WAS PARKED. FROM WHAT I HAVE READ ABOUT THESE PARTICULAR E BRAKES THEY SEEM A VERY BAD DESIGN. I KNEW WHEN WE PURCHASED THE CAR IN 2009 JUST KNOWING AUTOS THIS WAS A TERRIBLE DESIGN AND FEATURE ESPECIALLY THE PLACEMENT. I READ ENOUGH ONLINE AFTER TODAY THIS HAS TO BE A RECALL I HAVE HAD PREVIOUS RECALLS ON BOTH MY VW SEAT BELTS, MISC. SENSORS BOTH A COUPLE OF TIMES EACH YES VW TOOK CARE OF IT BUT THIS SITUATION IS FAR TOO DANGEROUS. *TR
Aug 27, 2013
GRINDING SOUND WHEN BRAKING, NOW SEEMS TO HAVE EVOLVED INTO BRAKE FAILURE, ALL OF A SUDDEN THE BRAKE RED LIGHT IT ON AND THE PARKING BRAKE IS ON, AND WILL NOT GO OFF EVEN WHEN DIRECTIONS ARE FOLLOWED TO DISENGAGE PARKING BRAKE. YELLOW P LIGHT ON. CAR SEEMS TO LURCH FORWARD AT TIMES OR HESITATE AT OTHERS. WILL HAVE TO TAKE TO LOCAL DEALER. *TR
Aug 13, 2012
SEATS
3 complaints
WAS SITTING IN CAR DRIVING, FELT UNCOMFORTABLE WARMING SENSATION UNDER MY BUTT ON SEAT. FIGURED IT WAS NOTHING, KEPT DRIVING. ABOUT 20 MINUTES LATER NOTICED A BURNING SMELL. THOUGHT IT WAS SOMETHING WRONG WITH THE ENGINE AND BURNING SMELL COMING THROUGH AIR VENTS. WOULD CHECK WHEN HOME. GOT HOME, GOT OUT OF CAR, LOOKED DOWN, BURNT/MELTED HOLES IN THE CAR SEAT. HEATING FROM THE INSIDE SEAT WARMER SLIGHTLY HAD BURNED UP THROUGH THE OUTSIDE SEAT.
Feb 08, 2019
DRIVER SEAT BACK SUPPORT FAILURE. I WAS AT THE INTERSECTION OF ALAMEDA AND CHAMBERS, IN AURORA, CO. THE LIGHT TURNED GREEN AND I PUT MY FOOT ON THE GAS PEDAL TO PROCEED FORWARD, A BICYCLIST DARTED OUT IN FRONT OF ME SO I QUICKLY HIT THE BRAKE PEDAL TO AVOID HITTING HIM. AT THAT MOMENT MY BACK SUPPORT DROPPED BACK INTO A FLAT RECLINE POSITION. MY VEHICLE DID NOT TRAVEL 3 FT, NOR DID I REACH ANY SPEED OVER 3 MPH. I MADE A RIGHT TURN INTO A PARKING LOT TO SEE IF I COULD LIFT THE SEAT BUT IT APPEARED TO BE LOCKED INTO THE FLAT POSITION. I DROVE THE VEHICLE TO THE VW DEALERSHIP TO HAVE IT INSPECTED. I WAS TOLD THAT MY SEAT OPERATED CORRECTLY AND THAT THEY WERE ABLE TO GET IT UPRIGHT AGAIN. BUT WERE UNABLE TO DETERMINE WHY THE SEAT FELL BACKWARDS OR FAILED. I'M CONCERNED THAT THERE IS A MECHANICAL OR ELECTRICAL ISSUE WITH SEAT AND THAT IF I'M IN AN ACCIDENT THAT THE SEAT WILL FAIL AND THAT I COULD BE SEVERELY INJURED OR WORSE.
Jan 29, 2016
I HAVE A 2009 VW TIGUAN. THE FRONT SEATS ARE HEATED CLOTH. YESTERDAY, THE PASSENGER SEAT MALFUNCTIONED AND BURNED A HOLE IN THE SEAT. I AM TAKING IT TO THE DEALERSHIP ON 12/22/10. *TR
Dec 21, 2010
ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
I NOTICED A HUGE OIL PUDDLE WHERE MY CAR WAS PARKED. I DROVE STRAIGHT TO THE VW SERVICE DEPT IN MY AREA...THE CAR HAS LESS THAN 75K MILES & WAS LAST SERVICED BY A VW DEALERSHIP DUE TO FUEL PUMP RECALL. UPON MY DISCOVERY OF THE MASSIVE OIL LEAK, I NOW KNOW WAS SPAWNED FROM THE PCV VALVE GOING BAD WHICH HAS RESULTED IN BLOWING OUT 3 SEALS AND REQUIRING A NEW PAN. I HAVE RECIEVED AN ESTIMATE FROM A VW DEALERSHIP SERVICE DEPT AND A WELL KNOW AUTO REPAIR SHOP- BOTH HAVE QUOTED THE COST NO LESS THAN $2000 WITH POTENTIAL OF REACHING $3000. ESSENTIALLY THE PCV PART IS ABOUT $20.00 IN COST, BUT BECAUSE IT JUST "WENT BAD" AND ITS PURPOSE IS TO ALLOW THE ENGINE TO BREATHE...BLOWING OUT THESE ADDITIONAL SEALS MEANS THAT THE ENGINE WILL NEED TO BE REMOVED TO BE REPAIRED. THE CAR IS VALUED AROUND $7000 TO RESALE IN GOOD CONDITION. NOW, A CONSUMER HAS TO SPEND 30% TO 40% OF THE CARS VALUE TO REPAIR THE FAULTY VALVE THAT CAUSED ADDITIONAL ISSUES IN ORDER TO STOP THE BLEEDING. I BOUGHT THIS CAR FROM CARMAX AT 30K MILES IN NOV 2014- AT THE TIME OF PURCHASE THERE WAS NO DISCLOSURE OF A RECALL ISSUED IN AUGUST OF 2014 & DID NOT EVEN RECEIVE A LETTER REGARDING THE RECALLED UNTIL 2 YEARS LATER FROM EITHER CARMAX OR VW. IN ALL ACTUALITY THE ENTIRE SECTION IN THE OWNER'S MANUAL REGARDING THE ENGINE WAS COMPLETELY REMOVED & IS MISSING. NO INDICATOR LIGHTS CAME ON OR WERE DISPLAYED FROM THE LEAK OR SEALS. I WOULD HAVE NEVER KNOWN IF I WASN'T PARK IN A PAVER DRIVEWAY AT SOMEONE'S HOME & ASKED IF THAT LARGE OIL MARK WAS THERE PRIOR TO ME PARKING THERE IN THE PAST 24 HRS. IF I CONTINUED DRIVING MU VEHICLE, IT COULD HAVE RESULTED IN A SEQUENCE CATASTROPHIC EVENTS, IN A VEHICLE THAT HAS BEEN MAINTAINED ACCORDING TO ALL SERVICE STANDARDS & REQUIREMENTS ON BEHALF OF IT'S OWNER.
Jan 28, 2019
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. UPON TURNING THE KEY IN THE IGNITION TO START THE VEHICLE, IT SHOOK VIOLENTLY. THE VEHICLE WAS TURNED OFF, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V235000 (ENGINE AND ENGINE COOLING) AND 14V441000 (FUEL SYSTEM, GASOLINE). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Jun 16, 2015
THE COIL, THE FUEL PUMP AND THE REAR SEAL ARE DEFECTIVE. THEY ARE COVERED FOR REPAIR UNDER AN EXTENDED WARRANTY. THE ISSUE IS THAT THIS IS THE 3RD ENGINE FAILURE THIS YEAR, ANOTHER IN THE PAST. IF YOU GOOGLE 2009 TIGUAN REAR SEAL, YOU WILL FIND MANY MANY VW OWNERS EXPERIENCING THIS SAME ISSUE AT THIS EARLY AND EARLY MILEAGE ON THIS VEHICLE. THERE IS AN APPARENT MANUFACTURERS DEFECT THAT IS BEING OVERLOOKED. *TR
Jan 16, 2015
VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED WHILE REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ..UPDATED 03/18/14 *BF THE CONSUMER STATED DURING THE PAST 2 YEARS, SHE EXPERIENCED 5-6 EPISODES, IN WHICH THE ENGINE REVVED UP AND LURCHED FORWARD WHILE SHE WAS STOPPED WITH HER FOOT ON THE BRAKE, IN TRAFFIC OR AT A STOP SIGN. SHE AVOIDED AN ACCIDENT, BY SHIFTING TO PARK. THE MOST RECENT INCIDENT WAS ON 11/09/13 WHICH OCCURRED WHILE BACKING INTO A PARKING SPACE AND THE ENGINE REVVED AND THE VEHICLE LURCHED BACKWARDS. THE LOCAL VW DEALER EXAMINED THE VEHICLE TWICE IN THE LAST WEEK AND FOUND NO PROBLEMS. UPDATED 03/31/14
Nov 26, 2013
TL*THE CONTACT HAS A 2009 VOLKSWAGON TIGUAN WITH A VEHICLE SPEED CONTROL ISSUE. WHILE DRIVING UP A HILL BETWEEN 35 AND 45 MPH, THE VEHICLE SPEED CONTROL MALFUNCTIONS. THE CONTACT STATED THAT THE FAILURE ALSO OCCURS WHEN THE AIR OR HEAT CONTROL LEVER IS 4 OR HIGHER. THE FAILURE HAS OCCURRED 16 TIMES SINCE THE VEHICLE WAS PURCHASED IN AUGUST 2008. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25.
Jan 07, 2010
I HAVE BEEN EXPERIENCING SUDDEN, UNEXPECTED AND VERY SCARY "SURGES" WITH MY 2009 VW TIGUAN. IT HAS BEEN BACK TO THE DEALER THREE TIMES FOR RECALL WORK ON THIS PROBLEM. THE PROBLEM HAS NOT BEEN SOLVED. VW THINKS IT IS A SOFTWARE PROBLEM. I BELIEVE IT IS A HARDWARE PROBLEM. I FOUND IT INTERESTING TO READ ABOUT SIMILAR PROBLEMS BEING EXPERIENCED BY TOYOTA OWNERS. I READ ABOUT THIS ON THE ABC WEBSITE WHICH IS WHERE I LEARNED ABOUT YOUR CONNECTION TO THE PROBLEM. THE SURGE IN MY TIGUAN HAS NOTHING TO DO WITH FLOOR MATS. I BELIEVE THAT IF VW AND TOYOTA COMPARED NOTES ON ALL PARTS IN THE "SURGING" CARS THEY MAY FIND A COMMON DENOMINATOR WHICH IS CAUSING THE PROBLEM AND PERHAPS WE CAN SAVE SOME LIVES. 16 DEATHS SO FAR - UNACCEPTABLE. THE SURGES ARE VERY VERY FRIGHTENING. *TR
Jan 04, 2010
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
MY VEHICLE HAS BEEN HAVING ELECTRICAL PROBLEMS WITH THE THROTTLE BODY SYSTEM AS WELL AS THE COOLANT HOSE WHICH HAD TO BE REPLACED MY RADIO GOES BLANK TO WHERE I CAN'T SEE MY BACK UP CAMERA ! THIS VEHICLE HAS TO MANY ELECTRICAL ISSUES! *TR
May 11, 2020
THE EPC LIGHT CAME ON MANY TIMES BETWEEN 2011 AND 2014 AND THE ELECTRONIC THROTTLE KICKED OUT OF CRUISE CONTROL. MILLER VW CHECKED THE CAR JULY 2011, DID NOT HAVE A SOLUTION AND CLEARED THE CODES. I ASKED OUR LOCAL MECHANIC ABOUT IT IN JULY 2013 WHO IDENTIFIED THAT THERE WAS A TSB FOR THE THROTTLE BODY WIRING HARNESS. WE CONTINUED TO OBSERVE THE INTERMITTENT EPC FAULT RESPONSE BUT EXPERIENCED NO PROBLEMS. THE FIRST MAJOR INCIDENT OCCURRED 28 JUNE 2014 ENTERING I-89 NORTH WHEN ENTERING TRAFFIC THE EPC AND ENGINE FAULT LIGHTS CAME ON AND THE ENGINE LOST ALL POWER JUST AS WE ENTERED THE TRAVEL LANE. THE CAR WENT INTO LIMP MODE AND WOULD GO NO FASTER THAN 35 MPH I SWITCHED OFF THE ENGINE WHILE TRAVELING WHICH RESET THE THROTTLE FAULT ALLOWING US TO CONTINUE TRAVELING. THIS IS A SHORT RAMP AND THERE IS NO SHOULDER AT THE END OF THE RAMP. I MADE AN APPOINTMENT FOR THE CAR AT WALKER VW TO REPAIR THE CAR ON 2 JULY. THE SERVICE DEPARTMENT WAS UNABLE TO MAKE THE REPAIRS THAT DAY AS THEY DID NOT HAVE ALL OF THE REQUIRED PARTS ON HAND. ON 22 JULY MY WIFE WAS PREPARING TO ENTER I-91 FROM ROUTE 5 SOUTH VIA A LEFT TURN ON RAMP WHEN THE EPC AND ENGINE FAULT LIGHTS CAME ON AND THE ENGINE WENT INTO LIMP MODE JUST AS SHE WAS PREPARING TO TURN INTO THE ON RAMP. A TRACTOR TRAILER WAS RAPIDLY OVERTAKING HER IN THAT LANE IN A DRIVING RAIN AND THE CAR WOULD NOT EXCEED 20 MPH. SHE TURNED ON THE FLASHERS AND THE OVERTAKING TRUCKER VEERED INTO THE RIGHT LANE AVOIDING COLLISION. I THEN MADE AN APPOINTMENT WITH OUR LOCAL CAR REPAIR SHOP AND TRUSTED MECHANIC AT KINGDOM IMPORTS. THEY ORDERED THE PARTS AND INSTALLED THE REPLACEMENT WIRING IAW THE TSB ON 29 JULY 2014. EVEN AFTER ORDERING TWO COMPLETE SETS OF PARTS VW DID NOT INCLUDE THE SHRINK TAPE REQUIRED TO STABILIZE THE WIRING. VW HAS CHOSEN THE WORST SOLUTION AND SHOULD ISSUE A RECALL AND INSTALL A PURPOSE BUILT WIRING HARNESS. *TR
Jul 30, 2014
EXTERIOR LIGHTING
2 complaints
THE HEAD LIGHTS DO NOT SHINE BRIGHT AT ALL ALMOST NON EXISTTENT VERY DANGEROUS TO DRIVE AT NIGHT
Jan 09, 2020
BURNED OUT HEADLIGHTS AND TAILLIGHTS. *TR
Nov 09, 2013
AIR BAGS,ENGINE
2 complaints
SUNROOF HAD DEFECTED DRAIN TUBES. DUE TO THE DRAIN TUBES BEING DEFECTED, IT CAUSED A MAJOR LEAK IN THE SUNROOF AND ENDED UP FLOODING THE INSIDE OF THE CAR. DUE TO THE FLOODING, IT SHORTED OUT MY PASSENGER AIR BAG. MY PASSENGER AIR BAG IS NOT FUNCTIONING CORRECTLY. ALSO, THE ENGINE LIGHT KEEPS COMING ON EVEN AFTER THE PROBLEMS ARE FIXED. THE ENGINE HAS BEEN FIXED NUMEROUS TIMES AND THE PROBLEMS STILL COME BACK. THE ENGINE IS FAULTY. PROBLEMS KEEP ARISING WITH THE ENGINE IN GENERAL. I HAD THE CAR LOOKED AT NUMEROUS TIMES AND ITS ALWAYS THE SAME PROBLEM BEING FIXED
Jul 04, 2019
THE TIMING CHAIN TENSIONER IN THIS VEHICLE IS KNOWN TO FAIL AND DESTROY ENGINES. THEY HAVE ISSUED TECHNICAL SERVICE BULLETINS ON THE ISSUE, BUT HAVE DONE NOTHING TO RESOLVE THE ISSUE FOR OWNERS. MY WIFE AND CHILD WERE IN THE CAR AND THE TENSIONER FAILED AND THE ENGINE STOPPED IN THE MIDDLE OF A BUSY FREEWAY CAUSING THEM TO ALMOST GET REAR ENDED BY A SEMI TRUCK. YOU CAN FIND THE TECHNICAL SERVICE BULLETINS HERE: HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2009/TSBS/. I HAD TO REPLACE THE ENGINE DUE TO A KNOWN ISSUE. A RECALL IS TRULY NEEDED ON THIS ISSUE. MANY OTHERS HAVE HAD THE SAME ISSUE HAPPEN TO THEM. ALSO MY DRIVER'S SIDE AIRBAG FAILED AND VW REFUSES TO ADDRESS THIS SAFETY ISSUE.
Jul 23, 2017
FUEL/PROPULSION SYSTEM
2 complaints
REAR MAIN SEAL FAILURE CAUSES OIL TO LEAK
Mar 06, 2018
I HAD PURCHASE THIS VEHICLE NEW AND FOR THE LIFE OF THE VEHICLE I HAVE BEEN EXPERIENCING THE SAME THING SHAKING, STALLING AND THEN ENGINE LIGHTS COMES ON. MY VEHICLE NOW HAS 59900. MILES ON IT AND ON YESTERDAY THE SAME THING OCCURRED. WHEN I CONTACTED VW THEY SAID MY VIN # IS NOT ON THE RECALL LIST BUT IT NEEDS TO BE BECAUSE I HAVE PAID FOR A FUEL PUMP FLUSH I HAVE HAD IT DONE WHILE UNDER WARRANTY ALSO AND I'M HAVING THE SAME RESULTS WHERE THE VEHICLE SHAKES VIOLENTLY AND SHUTS OFF WHILE IN TRAFFIC SO THIS IS DANGEROUS BECAUSE AND ACCIDENT COULD OF OCCURRED STOPPING UNEXPECTEDLY. ONCE ATTEMPTED TO BE DRIVEN VEHICLE DID NOT START AGAIN.
May 14, 2015
AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Mar 01, 2018
VW 2009 AIRBAG ISSUE. THERE IS A RECALL FOR THE 2010-2014 TIGUANS. OUR CAR HAS THE SAME AIRBAG ISSUE HOWEVER THE 2009 MODEL IS NOT COVERED. SINCE THE 2009 MODEL IS THE SAME AS THE 2010-2014 MODELS THERE SHOULD MOST LIKELY BE A RECALL FOR THE 2009 MODEL.
Sep 14, 2015
STRUCTURE
2 complaints
I HAVE A NEW 2009 VW TIGUAN THAT JUST HIT 10,000 MILES AS OF THE DATE OF THIS COMPLAINT. I BOUGHT ON OCTOBER 31ST, 2009. WITH THE FIRST HEAT OF SPRING I STARTED THE AIR CONDITIONING UNIT AND THERE WAS A TERRIBLY RANK SMELL OF MOLD. I TOOK IT TO LOCAL SERVICE PROVIDER ON MAY 5TH WHO CLAIMED THAT THE DRAIN FOR THE AIR CONDITIONING UNIT WAS CLOGGED AND A POOL OF STAGNANT WATER HAD FILLED THE BASIN. HE DIDN'T KNOW FOR HOW LONG THAT POOL HAD BEEN THERE. THEY CLEANED OUT THE BASIN, REPLACED THE FILTER, AND DISINFECTED THE CAR. ONE MONTH LATER AND THE VENTILATION SYSTEM STILL REEKS OF MOLD. IN SOME WAYS IT'S WORSE, BECAUSE NOW THE ODOR ISN'T JUST WHEN RUNNING THE AC. IT NOW IS THERE WHEN RUNNING NORMAL VENTS AND THE SMELL IS STARING TO OOZE INTO THE MAIN COMPARTMENT. LAST NIGHT, THE 4TH OF JUNE, IT WAS 85-90 DEGREES AND VERY HUMID. DURING A 15 MINUTE DRIVE THE ODOR WAS TERRIBLE. AFTER ARRIVING HOME I HAD A 20 MINUTE COUGHING SPASM. I PRACTICALLY CANNOT RUN THE VENTILATION. MY NEXT STEP IS TO TAKE IT BACK TO THE ORIGINAL DEALER I BOUGHT IT FROM, CONTACT VW OF NORTH AMERICA, AND START LOOKING INTO THE LOCAL LEMON LAWS. *TR
Jun 04, 2010
MOLD IN AIR CONDITIONING DUCTWORK OF 2009 VW TIGUAN IS OVERPOWERING AND CAUSING BRONCHOSPASM AND ALLERGY (ASTHMATIC AND ALLERGIC RHINITIS/CONJUNCTIVITIS SYMPTOMS. *TR
Feb 05, 2010
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
The car keeps throwing sensors (camshaft, crank sensors, throttle body etc) and the ECM needs to be updated. It keeps turning over. I checked the recall list of VINs and mine is within the range, however there aren't any recalls listed.
Sep 09, 2024
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
The contact owns a 2009 Volkswagen Tiguan. The contact stated while driving at 45 MPH, the accelerator pedal was depressed but the vehicle failed to respond and seized. There was no warning light illuminated. The vehicle was not drivable. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 08V235000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 189,000.
Aug 12, 2022
ENGINE,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2009 Volkswagen Tiguan. The contact stated that while her son was driving at an undisclosed speed, the oil pressure warning light illuminated and a message to stop the vehicle immediately was displayed. AAA arrived on the scene and diagnosed the vehicle with oil sensor failure. The vehicle was driven to an independent mechanic and the vehicle was repaired; however, the failure reoccurred. The vehicle was vibrating while driving back to the residence. The vehicle stalled upon arrival at the residence in the driveway. The vehicle was towed to the local dealer and diagnosed with timing chain and timing sensor failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,092. The contact stated that VW of America was notified of the failure. The vehicle was taken to another dealer for a second opinion and all of the issues were confirmed. It was strongly recommended that the engine be replaced as well.
Aug 09, 2022
STEERING,AIR BAGS,ENGINE
1 complaint
AIR BAG LIGHT ALL OF A SUDDEN CAME WITHOUT BUMPING - THE ENGINE IDLE WERE NOT NORMAL HIGH AND LOW - ELECTRICAL PROBLEM FROM THE STEERING
Jun 28, 2020
STEERING,ELECTRICAL SYSTEM
1 complaint
I WAS APPROACHING MY DRIVEWAY IN MY 09 VW TIGUAN WHEN THE RED POWER STEERING ASSIST WARNING LIGHT CAME AND STEERING WHEEL LOCKED. I COULD NOT TURN THE CAR. FORTUNATELY, I WAS NOT DRIVING FAST OR I COULD HAVE BEEN IN AND ACCIDENT OR WORSE. THERE WAS NO WARNING OF THE YELLOW LIGHT, THE RED CAME ON AND THAT WAS IT. THIS IS A VERY UNSAFE FEATURE ON THE VOLKSWAGEN THAT CAN KILL SOMEONE. I HAVE THE VEHICLE IN MY DRIVEWAY, WAITING TO BE TOWED AND REPAIRED.
Feb 25, 2020
AIR BAGS,SEAT BELTS,ENGINE
1 complaint
THE TURBO BLEW CAUSING THE CAR TO STOP IN THE MIDDLE OF TRAFFIC. THE BLOWN TURBO CAUSED METAL TO GO INTO MY FUEL SYSTEM AND OIL. THE AIR BAG SENSORS ARE FAULTY. THEY CANNOT SENSE SOMEONE IN THE SEATS. THE CAR HAD TO BE TOWED TO A AUTO SHOP. DUE TO THE BLOWN TURBO, IT WILL COST $5,500 TO FIX.
Feb 16, 2020
VEHICLE SPEED CONTROL,ENGINE
1 complaint
CAR STOPPED AND WOULD NOT START DUE TO TIMING CHAIN TENSIONER FUALT WITH CODE P0016. CAUSED COMPLETE ENGINE FAILURE AND THE NEED TO COMPLETELY REBUILD THE TOP END OF THE ENGINE. THIS WAS VERIFIED AFTER A COMPLETE LOSS OF COMPRESSION DUE TO THE VALVES BEING DESTROYED ON THE ENGINE.
Oct 02, 2019
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING (REGARDLESS OF SPEED), THE CAR WILL RANDOMLY UNLOCK AND LOCK ITSELF. SOMETIMES IT HAPPENS IN RAPID SUCCESSION 2-3 TIMES'IN OTHER INSTANCES, IT'LL HAPPEN JUST ONCE....WHICH IS TO SAY THEY'LL UNLOCK ONLY. WHEN THIS HAPPENS, I WILL LOCK THE DOOR AGAIN, AND IT'LL UNLOCK AGAIN. IT HAPPENS TO BOTH THE FRONT DRIVERS SIDE AND FRONT PASSENGER SIDE. I HAVEN'T NOTICED THIS HAPPENED WHILE THE CAR IS PARKED AND THERE'S ABSOLUTELY NO CONSISTENCY TO IT. THIS HAS BEEN OCCURRING FOR THE LAST 3 YEARS RANDOMLY AND I JUST RECENTLY THOUGHT TO REPORT IT.
Jul 24, 2019
AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DRAIN TUBES IN THE SUNROOF WERE CORRODED AND LEAKING INTO THE CAR. THE WATER LEAK CAUSES MANY ELECTRICAL PROBLEMS INCLUDING SHORT CIRCUITING THE PASSENGER SIDE AIRBAG. THE WATER LEAK IS ALSO CAUSING LIGHTING ISSUES ON INSIDE OF CAR. THERE IS ALSO MANY PROBLEMS WITH THE ESC LIGHT COMING ON JUST AFTER IT BEING SERVICED. THE ESC LIGHT WILL COME ON WHILE DRIVING CAUSING THE CAR TO SLOW DOWN AND WONT LET YOU ACCELERATE.
May 31, 2019
AIR BAGS,UNKNOWN OR OTHER
1 complaint
PANORAMIC SUNROOF IS LEAKING. CAUSING FLOODING IN THE CAR AND IS AFFECTING SOME ELECTRICAL EQUIPMENT IN THE CAR. PASSENGER AIRBAG SENSOR IS AFFECTED AS WELL DUE TO THE FLOODING. THE LEAKING FROM THE SUNROOF HAPPENS WHEN THE CAR IS STATIONARY.
May 25, 2019
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE TIMING CHAIN JUMPED THE SAFETY AND DESTROYED THE ENGINE AND STEERING. THE WIRING UNDER THE FRONT SEATS IS CORRODED. THE VEHICLE WAS STATIONARY.
Apr 25, 2018
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLES TIMING CHAIN TENSIONER FAILED CAUSING THE ENGINE TO STOP RUNNING. TIMING GAIN TENSIONER FAILED CAUSING SEVERE ENGINE DAMAGE. WHILE MERGING ONTO FREEWAY ENGINE LOST ALL PROPULSION CAUSING VEHICLE TO LOSE ACCELERATION DUE TO ISSUE. ALMOST CAUSED AN ACCIDENT WITH A SEMI TRUCK AS VEHICLE WAS ONLY MOVING AT 20 MPH ONTO A FREEWAY WHERE SPEED LIMIT IS SEVENTY. WAS ABLE TO MOVE VEHICLE TO THE SHOULDER BUT WOULD NOT RESTART DUE TO ENGINE DAMAGE. VOLKSWAGEN HAS ACKNOWLEDGED THE ISSUE BUT HAS OFFERED ZERO ASSISTANCE
Feb 14, 2018
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
AFTER DRIVING FOR ABOUT 17 MILES AND CUTTING THE CAR OFF AND THEN GETTING BACK INTO IT AFTER ABOUT 20 TO 30 MINUTES TO START UP , THE CAR STARTED AND CUT OFF. I STARTED IT BACK UP AND IT CUT OFF. SO I WAITED A FEW MINUTES AND STARTED IT AND IT STAYED ON LONG ENOUGH FOR ME TO GET HOME SAFELY. AFTER THAT IT WILL CONTINUE TO DO THIS OFTEN. MORE FREQUENT TO THE POINT OF ME BE SCARED TO GO ANYWHERE FAR. THE VEHICLE WAS STATIONARY DURING THE FIRST TIME IT STALLED. IF I GET INTO THE VEHICLE AND TRAVEL A SHORT DISTANT AND TURN THE ENGINE OFF. THEN COME BACK TO IT AND TURN IT ON SOMETIMES IT WILL STAY ON AND SOMETIMES IT WILL STALL AND I TRY TO GIVE IT GAS THINKING THAT WILL KEEP IT ON. BUT IT DOESN'T . I HAVE LEARNED TO LET IT SIT AND TRY IT AGAIN. I HAVE TAKEN IT IN TO FIND OUT WHAT WAS WRONG AND NO ONE SEEMS TO KNOW AND WANTS TO KEEP IT FOR DAYS. UNTIL I FOUND THIS RECALL WHICH SOUNDS LIKE WHAT I'M EXPERIENCING I WAS WONDERING IF IT HAD SOMETHING TO DO WITH THE FUEL SYSTEM.
Dec 22, 2017
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
CAR WAS DRIVEN TO FROM FRIENDS HOUSE TO GRANDMOTHERS HOUSE AND SHUT CAR OFF AND WAS VISITING FAMILY FOR 1 HOUR TO 1 1/2 HOURS. THEN GOT IN CAR AND TRIED TO START VEHICLE AND THE TIMING JUMPED AND MADE A LOAD GRINDING NOISE AND WOULDN'T START. IT BENT THE VALVES IN THE ENGINE RAN INTO THE PISTONS. AN RUINED THE MOTOR. (111778 MILES) HAD TO HAVE A NEW MOTOR PUT IN COST $7801.54.
Oct 07, 2017
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
2009 TIGUAN 2.0 TSI ALL WHEEL DRIVE IN 2012 I DISCOVERED SOME WETNESS IN THE TIGUAN FLOOR MAT. (LESS THEN 3 YEARS OLD CAR) I TOOK IT TO VW DEALERSHIP, THEY FOUND A MALFUNCTION OF THE ROOF DRAIN HOSE. THE ESTIMATE WAS SO HIGH $700 THAT I FIGURE WELL, I CAN LIVE WITH A LITTLE WETNESS WHEN IT RAINS HARD. 2012 TO 2015 THE CAR WAS AT PIZZA ARDMORE VW SEVERAL TIMES (THE SAME DEALERSHIP) DUE TO AN ONGOING RED AND ORANGE WARNING LIGHTS ON THE DASHBOARD. "CHECK ENGINE"INCLUDING MALFUNCTION OF THE AIRBAG. IN MAY 2015 THE ENGINE COMPLETELY STOPPED RUNNING. "YOU NEED A NEW ENGINE" I WAS TOLD, WITHOUT PROVIDING ME WITH ANY EXPLANATION IN SPITE OF MY REQUEST. HOW COME 25,000 MILE ENGINE BRAKES? NEARLY $8,000 FOR A NEW ENGINE ON A SIX YEAR OLD TIGUAN. TWO YEAR LATER, THE CAR STOPPED RUNNING AGAIN, THE ENGINE WILL NOT START, ALL ELECTRIC ARE SHOT, NO RADIO, NO LIGHT, NO AIRBAGS, NO POWER, ALL GONE. BACK TO PIAZZA ARDMORE VW, THE CAR WAS THEN DECLARED TOTAL LOSS, IT WAS TOO EXPENSIVE TO FIX. IT ALL HAPPENED FOR TWO REASONS. THE VW MANUFACTURER PRODUCTION DEFECT OF THE DRAIN HOSE. AND LOUSY PIAZZA VW DEALERSHIP NEGLECTED TO DETECT AND FIX THE PROBLEM TWICE BEFORE IT WAS DECLARED A TOTAL LOSS.
Jul 21, 2017
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A LOUD NOISE, NO COMPRESSION, AND A METALLIC METAL TO METAL NOISE COMING FROM THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 14V441000 (FUEL SYSTEM, GASOLINE) AND 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V235000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 125,310.
Apr 12, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
I WAS ON A CITY STREET IN NOVA SCOTIA WITH THE FAMILY IN VACATION, I WAS DRIVING LIKE 50 KM/H AND EPC LIGHT AND ENGINE LIGHT CAME ON AND ON THE DASH BOARD IT SAID ENGINE FAULT WORKSHOP . MY CAR WAS STARTING TO ACT WEIRD , NOT TAKING SPEED , NOT CHANGING GEARS MY ACCELERATION PEDAL WAS PUSHED AT MAX AND IT SEEMS LIKE THE CAR WAS LOOSING SPEED. I PULL OVER ON THE SIDE OF THE ROAD TURN ENGINE OFF AND WAIT FOR 4-5 MIN , WHEN I STAR CAR AGAIN EPC LIGHT WAS OFF ONLY ENGINE LIGHT REMAIN ON AND NO MESSAGE ON THE BOARD. CAR SEEMS TO BE GOOD FOR DRIVING. I REACH AT THE CAMP GROUND WHERE WE WORE AND PARK THE CAR. 20-30 MIN LATER MY WIFE WANT TO TAKE A LOAD OF LAUNDRY TO THE CAMP LAUNDRY PLACE AND WASH THEM, I GIVE HER THE KEY FOR CAR AND WHEN SHE TRIED TO START , THE CAR WASN'T STARTING. I UNPLUG BATTERY PUG IT BACK IN NOTHING WAS WORKING. I CALL A TOE TRACK TO TAKE THE CAR TO A VW SHOP IN TRURO (VANTAGE MOTORS). THEY TOLD ME THEY FIX THE PROBLEM, THEY HAVE TO CHANGE A RELAY 460 UNDER THE DRIVER DASH AND MOVE A FUSE #5 TO #7 UNDER THE HOOD AND THEY TOOK THE CAR FOR A TEST DRIVE AND EVERYTHING WAS GOOD, NOW I CAN COME AND PICK THE CAR FROM THEM 279$ BILL. BECAUSE I WAS IN A SUCH A HURRY TO GET BACK HOME IN NEW BRUNSWICK I DIDN'T CHECK TO SEE IF CAR IS FULLY OPERATIONAL, AND I DIDN'T HAVE TO, BECAUSE THEY TOLD ME THEY TOOK IT FOR A TEST DRIVE. NOW ON MY WAY DOWN TO HOME I REALIZE MY FANS ARE NOT WORKING,CIGARETTE PLUGS,WINDSHIELD PUMPS ON FRONT AND BACK, AND WINDSHIELD WIPER ON THE BACK ARE NOT WORKING, I CALL THE VW SHOP IN TRURO TO FIND OUT WHAT IS THE PROBLEM AND IF IS A WAY FOR ME TO FIX IT.THEY TOLD ME IT CAN BE MULTIPLE PROBLEMS TO TAKE THE CAR WHEN I REACH HOME TO MY VW SHOP IN ST. JOHN NB.
Sep 04, 2016
AIR BAGS,STRUCTURE,VISIBILITY/WIPER
1 complaint
WATER LEAKS INTO ROOF AND A PILLAR DOWN THE DOOR INTO THE FLOOR ON BOTH SIDES OF VEHICLES. WAS WASHING THE VEHICLE AND SAW WATER DRIPPING IN THROUGH THE DOOR INTO THE VEHICLE. NOTICED WATER POOLING UP IN HEAD LINER ABOVE THE A PILLAR, DOWN THROUGH THE TRIM OF A PILLAR, DOWN THE DASH BETWEEN DOOR AND FRAME OF CAR, INTO THE FLOOR. SINCE THIS VEHICLE HAS CURTAIN AIRBAGS IN THE A PILLAR AM WORRIED ABOUT CORROSION AFFECTING THE AIRBAG OPERATION OR AN ELECTRICAL SHORT OF SOME KIND. WATER POOLING CAN CREATE AN UNSAFE MOLD/MILDEW ISSUE. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. THIS VEHICLES HAS A PANORAMIC SUN ROOF. HAVE SEARCHED THE INTERNET AND THERE ARE MULTIPLE COMPLAINTS OF WATER DAMAGE, WATER LEAKING INTO THE VEHICLE.
Jul 31, 2016
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 100,000. UPDATED 07/01/16*LJ UPDATED 11/21/2017*JS
May 02, 2016
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
UNINTENDED ACCELERATION CONTINUES DESPITE RECALL FIX IN MAY 2008. I WAS NEVER INFORMED OF THIS RECALL BY VW CORPORATE OR THE DEALER. I BOUGHT THE CAR IN AUG. 2008 - 3 MONTHS AFTER THE RECALL REPAIR WAS DONE. WHEN I COMPLAINED ABOUT UNEXPECTED SURGES NUMEROUS TIMES TO THE DEALER, VW CORPORATE AND NHTSA NOT ONE PERSON MENTIONED THE 2008 RECALL WHICH EXACTLY DESCRIBED THE PROBLEM I WAS EXPERIENCING. I HAD THREE SERIOUS NEAR COLLISIONS BECAUSE OF THIS UNINTENDED SURGING BEFORE I MYSELF DISCOVERED THE PROBLEM. I DID THIS BY KEEPING A 2-YEAR LOG OF WHEN THE SURGES OCCURRED AND UNDER WHAT CIRCUMSTANCES. I FOUND THAT THE ONLY COMMON DENOMINATOR IN THE INCIDENTS WAS THE USE OF AIR CONDITIONING. IT ONLY SURGED WHEN THE A/C WAS ON 3 OR 4. TODAY - AFTER VISITING YOUR NEW SAFERCAR.GOV I LEARNED ABOUT THE 2008 RECALL FOR THE FIRST TIME. IT DESCRIBES EXACTLY WHAT I HAVE BEEN EXPERIENCING WITH THIS CAR AND IT CITES THE A/C AS THE DIRECT CAUSE. AFTER DRIVING IN DANGER FOR SIX YEARS - I WANT THIS FIXED NOW AND I WANT TO KNOW WHY I WAS NOT INFORMED OF THIS RECALL AFTER MY NUMEROUS COMPLAINTS TO BOTH VW AND NHTSA. *TR
Aug 22, 2014
ELECTRICAL SYSTEM,VISIBILITY,UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I DRIVE A 2009 VW TIGUAN 2.0 AUTOMATIC FRONT WHEEL DRIVE ABOUT 63000 MILES SITUATION #1: $782.67 INTAKE MANIFOLD (COVERED UNDER VW WARRANTY EXTENSION) DE CARB FUEL PRESSURE SENSOR PVC VALVE PRESSENS SEPARATOR SITUATION #2: $903.20 REAR MAIN SEAL FILTER OIL CHANGE AFTER CAR RETURNED: ISSUES WITH POWER WINDOWS, CD PLAYER, AND SUN ROOF DURING INSPECTION FOR ABOVE AT SHOP- CAR OVER HEATED WHILE ON A TEST DRIVE ISSUE # 3: ABOUT $1000- HAVEN'T YET GIVEN GO AHEAD CD PLAYER MAY BE FROM 'PLAYING BURNED CDS... SEE BEST BUY TO FIX.... SUNROOF- MAY BE TRACKING ISSUE- SEE AFTER MARKET SUNROOF PERSON TO FIX... WATER PUMP ARE ANY OF THESE CAUSING THE OTHERS? CAN I HOLD THE MECHANICS RESPONSIBLE FOR ANY OF THIS? IS THIS NORMAL FOR A CAR THIS AGE/ MILEAGE?? HELP!!!! *JS
Jul 08, 2014
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
THERE IS A PANORAMIC SUNROOF LEAKAGE. WHICH HAS POSSIBLY CAUSE ELECTRICAL LIGHTING OUTAGE. THE LEAKAGE HAS ALSO CAUSED EXCESSIVE CONDENSATION, CAUSING VISUAL IMPAIRMENT WHEN DRIVING. *TR
Feb 21, 2014
ELECTRICAL SYSTEM,SEATS
1 complaint
SMELLED SOMETHING BURNING. PASSENGER NOTICED THEIR SEAT WAS HOT. DISCOVERED BURN SPOTS IN THE PASSENGER SEAT. *TR
Dec 15, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
OVER THE LAST THREE MONTHS: FIRST-CHECK ENGINE AND EPC LIGHTS ON AND ENGINE PERFORMANCE LOW. SECOND-FUEL RAIL/SYSTEM PRESSURE TOO LOW. THIRD-BATTERY LIGHT CAME ON AND VEHICLE DID NOT HAVE NORMAL POWER (BATTERY BRAND NEW OCT12). FOURTH-HEADLIGHTS WENT OUT MULTIPLE TIME OVER A TWO WEEK PERIOD (BULBS BRAND NEW APR13). CAR IS WITH VW NOW FOR MELTED FUSE AND MELTED FUSE BOX. *TR UPDATED 09/17/13*LJ THE CONSUMER STATED THERE WERE MULTIPLE ELECTRICAL SYSTEM DTCS. THE FUSE BURNT AT THE CONNECTION AND BOTH RELAYS DUE TO AN OVERHEATED CONDITION. *JS
Apr 18, 2013
STEERING,STRUCTURE,SERVICE BRAKES
1 complaint
FIRST, THIS EXACT SAME SCENARIO ALSO HAPPENED IN OCTOBER 2010. THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING THE VEHICLE, AND NOW THIS TIME, WHEN MY HUSBAND WAS DRIVING THE VEHICLE. BOTH OF US, EACH HAVE 30+ YEARS OF DRIVING EXPERIENCE AND NEITHER OF US HAVE EVER BEEN INVOLVED IN A CRASH OR EXPERIENCED THIS TYPE OF LOSS OF CONTROL IN A VEHICLE, EVER. BOTH INCIDENTS OCCURRED WHILE TURNING A CORNER AT APPROXIMATELY 5 TO 15 MPH IN APPROXIMATELY 1- 3 INCHES OF NEW SNOW. THE CAR SLID WITH TOTAL LOSS OF STEERING AND BRAKES, SMASHING INTO THE CURB, BREAKING THE AXLE, CONTROL ARM, STEERING KNUCKLE, ETC... THERE WAS NO CONTROL WHATSOVER. THIS WAS NOT ICE. THIS HAS NEVER EVER HAPPENED BEFORE WITH ANY OTHER VEHICLE WE HAVE EVER DRIVEN. THE CAR DID NOT CORRECT ITSELF EVEN WHEN THE STEERING WHEEL WAS RELEASED. WE BELIEVE THERE IS A DEFICIENCY IN THE ESP MONITORING SYSTEM. THE ESP SYSTEM TOTALLY FAILED WHILE TURNING. THE ESP SENSORS DID NOT DETECT THE SITUATION AND DID NOT REACT AT ALL INDEPENDENT OF THE DRIVER. THE ESP SYSTEM DID NOT USE THE VEHICLE'S BRAKING SYSTEM TO "STEER" THE VEHICLE BACK ON TRACK. THE ESP DID NOT INITIATE ANY BRAKING INTERVENTION AT ALL. IT WAS LIKE ALL SYSTEMS JUST TOTALLY MALFUNCTIONED. HORRIBLE. SOMEONE IS GOING TO BE SERIOUSLY HURT. I AM THANKFUL ANOTHER VEHICLE OR PERSON WAS IN THE AREA. *TR
Jan 02, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
APPARENTLY, THE TOP PORTION OF MY FUSE BOX MELTED WHEN THE TEMPERATURES IN CHICAGO REACHED 100 DEGREES. THE EFFECTED AREA CONTROLS THE LIGHTING ON THE RIGHT SIDE OF THE CAR, AND MAY ALSO IMPACT THE POWER STEERING AND TRACTION CONTROL. ALTHOUGH THE CAR IS JUST OUT OF WARRANTY, THIS IS A DANGEROUS SITUATION IF THE FUSE BOX IS NOT DESIGNED TO WITHSTAND NORMAL HOT TEMPERATURES GIVEN THAT THE ENTIRE CAR IS IMPACTED BY THE FUSE BOX, LOSS OF ELECTRONIC CONTROLS IN A CAR WITH COMPUTER TECHNOLOGY THAT CONTROLS ALL OF THE FUNCTIONS OF THE CAR IS A DANGEROUS SITUATION. THANKS. *TR...UPDATED 09-18-13 *BF
Aug 20, 2012
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE TRAVELING 5 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND BEGUN TO SURGE FORWARD. THE VEHICLE WAS SHUT OFF BY THE CONTACT AND WOULD NOT RESTART. PRIOR TO THE SURGING, THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE WAS REPLACED, HOWEVER THE CONTACT WAS NOT INFORMED WHAT CAUSED THE ENGINE FAILURE. TWO MONTHS AFTER THE REPAIR, THE CONTACT WAS EXAMINING THE VEHICLE AND NOTICED THAT THE MAIN FUSE BOX WAS MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUSE BOX WAS REPAIRED. THE CURRENT MILEAGE WAS 50,000 AND THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. K
Feb 29, 2012
SERVICE BRAKES, HYDRAULIC
1 complaint
I STARTED TO HEAR A GRINDING SOUND FROM THE REAR WHEN APPLYING BRAKES. WITH ONLY 40 K ON CAR THE FRONT BRAKES SHOULD SHOW SIGNS OF WEAR FIRST. THE REAR BRAKES HAVE TOTALLY WORN OUT FIRST AND GRINDING METAL TO METAL, RUINING THE REAR ROTORS. *TR
Oct 22, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
I OWN A 2009 VW TIGUAN. THE CAR BURST INTO FLAMES THIS MORNING AFTER THE CHECK ENGINE LIGHT WENT ON WHILE MY PREGNANT WIFE WAS DRIVING THE CAR THIS MORNING. THE CAR HAS BEEN MAINTAINED BY VW AND HAD ROUGHLY 22,000 MILES ON IT. I BOUGHT THE CAR FROM EVANSTON AUTOBARN VW IN 2010 AND SERVICED IT AT FLETCHER JONES VW OF CHICAGO. I FILED AN INSURANCE CLAIM THIS MORNING AND CONTACTED BOTH VW DEALERSHIPS AND YOUR 24 HOUR HELP LINE. VW HAS BEEN ZERO HELP TO US. EVERYONE SAID TO CALL MY INSURANCE COMPANY. THIS IS NOT AN INSURANCE ISSUE. THERE WAS NO COLLISION. THIS CAR SIMPLY BURST INTO FLAMES WHILE BEING DRIVEN. CHICAGO POLICE DEPARTMENT AND FIRE DEPARTMENT WAS INVOLVED AND THE REPORT # IS HT535806. *KB
Oct 10, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
CAR JUST TURNED A YEAR OLD WITH 10,477 GOING DOWN THE HIGHWAY 65MILES PER HOUR WHEN I THOUGHT MY TIRE WAS GOING FLAT BECAUSE I FELT A JERK IN THE ACCELERATION I PULLED OVER TO CHECK THE TIRES I SAW ALL BLUE SMOKE COMING FROM EXHAUST. IT WAS NOT UNTIL I GO TO THE SIDE OF THE ROAD TO NOTICED A PROBLEM.NO SIGN OF ENGINE LIGHT OR CODES CAME ON UNTIL I WAS IN PARK CHECKING MY TIRES. THE PROBLEM WAS RECTIFIED,BROKEN FUEL LINES...AFTER DISCUSSING THIS WITH OTHER THEY INFORMED ME I WAS PRETTY DARN LUCKY DUE TO THE FACT THE ENGINE COULD HAVE IGNITED... *TR
Jul 10, 2010
PARKING BRAKE
1 complaint
BOUGHT NEW 2009 VOLKSWAGEN TIGUAN 2009 IN JUNE. FIRST 4 WEEKS OF OWNING THE VEHICLE HEARD FAINT NOISES FROM BRAKES. WHILE IN TRAFFIC AT A STOP LIGHT, THE CAR ABS SYSTEM CAME ON AND THE DASHBOARD LIT UP. CAR WAS UNABLE TO MOVE AND LOCKED UP TOTALLY. CAR WAS DRAGGED ONTO A TOW TRUCK AND HAD TO BE SOAPED OFF THE TOW TRUCK. VOLKSWAGEN IS STILL TRYING TO DIAGNOSE THE CAR TO UNDERSTAND THE FAILURE. *TR
Sep 13, 2009
FUEL SYSTEM, GASOLINE
1 complaint
1 OF 2 FUEL LINE "QUICK CONNECT" FITTINGS IN THE ENGINE COMPARTMENT (PASSENGER SIDE FIRE WALL AREA) DISCONNECTED WHILE DRIVING. THE ENGINE COMPARTMENT WAS COVERED WITH FUEL AND THE ENGINE WOULD NOT RUN. THE VEHICLE HAD 114 MILES. *TR
Jan 05, 2009
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
ON JUNE 13, 2008 I WAS TRAVELING WEST BOUND ON A TYPICAL SOUTH FLORIDA DAY, VERY HOT AND HUMID CLEAR DAY. JUST THEN A PICK-UP TRUCK PUT OUT VERY FAST IN FRONT OF ME. I SLAMMED ON MY BRAKES WITH PLENTY OF TIME TO STOP, BUT JUST BEFORE I CAME TO A COMPLETE STOP, THE ENGINE ROARED AND I HIT THE TRUCK VERY HARD. AT FIRST I THOUGHT MY FOOT SLIPPED OFF THE BRAKE TO THE GAS, BUT NO WAY, I BROKE MY FOOT BECAUSE I HIT THE BRAKE SO HARD. MY QUESTION IS THIS,IS THERE A KNOWN PROBLEM WITH THIS NEWCAR? *TR
Aug 11, 2008
Frequently Asked Questions
How many problems does the 2009 VOLKSWAGEN Tiguan have?
The 2009 VOLKSWAGEN Tiguan currently has 166 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2009 VOLKSWAGEN Tiguan?
The most common problems reported for the 2009 VOLKSWAGEN Tiguan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2009 VOLKSWAGEN Tiguan problem data come from?
All problem and complaint data for the 2009 VOLKSWAGEN Tiguan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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