How many problems does the 2010 VOLKSWAGEN Tiguan have?

The 2010 VOLKSWAGEN Tiguan currently has 109 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 VOLKSWAGEN Tiguan?

The most common problems reported for the 2010 VOLKSWAGEN Tiguan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 VOLKSWAGEN Tiguan problem data come from?

All problem and complaint data for the 2010 VOLKSWAGEN Tiguan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 VOLKSWAGEN Tiguan Problems

ENGINE

36 complaints

Vehicle sometimes displays red check engine light on dash with alarm sounding. Check engine light goes away after the vehicle is stopped briefly and restarted. Oil level is normal. Mechanic found no diagnostic codes when scanned with OBD scanner. Mechanic changed oil pressure sensor, replaced oil, checked oil pan. There is no leaking. But the check engine light still comes on with alarm. It does not seem to be related to miles driven, speed driven, road conditions, or external temperature. Consumer is afraid to drive the car, or sell car. Mileage is 61,000, one owner.

Sep 26, 2024

Timing chain/extensioner broke My car suddenly started jerking or jumping when I was idling. I pulled into a parking lot and ended up having to have it towed. It does not run now and I was told it needed a new engine. I was told that there was a known issue and class action lawsuit with the timing chain but that I had passed the extended warranty. My care only has 50,000 miles on it so a timing chain should not fail so soon. I am sure that there extended warranty left a lot of engine failures out.

Aug 04, 2023

Timing chain tensioner broke. Loss of power

Jul 23, 2023

The contact's mother owns a 2010 Volkswagen Tiguan. The contact stated while driving approximately 35 MPH, the vehicle made a loud popping sound coming from the passenger’s side engine compartment. Additionally, the service engine warning light became illuminated. The vehicle was veered to the side of the road and failed to accelerate. The vehicle was taken to an independent mechanic, who determined that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle had exceeded the recall remedy timeframe. The failure mileage was 180,000.

Apr 05, 2023

The contact owns a 2010 Volkswagen Tiguan. The contact stated while reversing out of the driveway at approximately 3 mph, the vehicle stalled and failed to restart. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the timing chain failed causing the engine to seize and valves to bend. The contact was informed that the engine needed to be replaced. The contact was informed that the manufacturer had extended the warranty on the vehicle however, the warranty had expired in April 2020. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the vehicle extended warranty expired and the vehicle was not eligible for a free repair. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 90,666.

Jun 07, 2021

+ 31 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

16 complaints

I DROVE TO A FRIENDS HOUSE AND ABOUT TWO HOURS LATER GOT IN THE CAR AND STARTED TO DRIVE THEN 10 OF MY EXTERIOR LIGHTS ALL WENT OUT THE SAME TIME. MY FOOTWELL LIGHTS I CANNOT DIM OR BRIGHTEN THROUGH THE CONTROLS AND BACK UP SENSOR STOPPED WORKING. I HAD NO HEADLIGHTS WHILE I WAS DRIVING AT NIGHT AT AROUND 11PM. ALL THIS HAPPENED AT ONCE AT THE SAME TIME. ALL OF THE BULBS WERE FINE. I REPLACED THEM. THEY WEREN'T EVEN BLOWN. FUSES WERE FINE. THIS IS A REAL SAFETY HAZARD AND CAN LEAD TO CRASH IF NOT LOOKED INTO.

May 23, 2019

I HAVE BEEN HAVING THIS TRUCK FOR 13 MONTHS NOW I HAVE MORE THAN 20 PAYMENTS STILL TO MAKE ON THIS TRUCK EVERY TIME IT RAINS THE TRUCK GETS FILLED WITH WATER IN THE PASSENGER SIDE FILLS MORE THAN 5 GALLONS OF WATER DEPENDING ON HOW BAD IT RAINS MY HEATED SEATS DON'T WORK AM ASSUMING IT'S DUE TO THE WATER DAMAGE AND MY BACK LIGHTS CONTINUE TO BLOW OUT I AM ACTUALLY FIGHTING A TICKET DUE TO THIS MATTER THERE IS WATER DAMAGE ON TOP OF THE ROOF TOP AND FEEL I GOT RIP OFF WITH THIS JUNK

May 02, 2019

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE A FUSE FOR THE EXTERIOR LIGHTING OVERHEATED AND CAUSED THE FUSE PANEL TO BECOME DAMAGED. THE FUSE PANEL NEEDED TO BE REPLACED. THE DEALER STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V569000 (ELECTRICAL SYSTEM) WAS PREVIOUSLY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Feb 09, 2017

WARNING MESSAGE "CHECK FRONT LEFT HEADLIGHT". TESTED THE LIGHT AND IT WAS NOT WORKING. PURCHASED A NEW BULB, REPLACED THE BULB AND THE NEW BULB WAS NOT WORKING. TESTED THE BULB AND IT WAS GOOD. OPENED THE FUSE BOX UNDER THE HOOD AND NOTICED THE 30 AMP FUSE (TOP LEFT CORNER OF BOX) WAS BURNED/MELTED. ATTEMPTED TO REMOVE AND WAS UNABLE TO REMOVE. IN ADDITION THE CORRESPONDING 15 AMP FUSE WAS BURNED OUT BUT NOT MELTED. CONTACTED THE DEALERSHIP AND WAS INFORMED THAT MY PARTICULAR VEHICLE WAS NOT INVOLVED IN THE NHTSA INVESTIGATION FOR FAULTY FUSE BOX. RESEARCHED FURTHER AND DISCOVERED THAT TIGUAN MODELS FROM 09-12 WERE UNDER INVESTIGATION. IN ADDITION TO THE FRONT HEADLIGHT I ALSO REPLACED THE RIGHT REAR LIGHT WHICH WAS ALSO OUT. I DID NOT TEST THE EXISTING BULB ON THIS LIGHT. JUST REPLACED. I WOULD LIKE FOR THIS TO SERVICE A FORMAL COMPLAINT TO THE NHTSA REGARDING WHAT APPEARS TO ME AS AN UNSAFE CONDITION IN THE FUSE BOX. *TR

Dec 31, 2013

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE PASSENGER'S SIDE HEADLIGHTS, TURN SIGNALS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FUSE BOX HAD OVERHEATED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Dec 13, 2013

Fire: 1

+ 11 more complaints for this component

STEERING

7 complaints

We own a 2010 VW Tiguan and it has many problems, but the biggest one is that the Steering Wheel just randomly will turn off and loose all power steering, I believe these models use electric power steering (EPS) system, which don't use like a traditional power steering hydraulic pump but uses electricity and maybe magnets... to induce the steering. the steering wheel is a big deal and should not just randomly stop working and there is tons of these models and others have have this problems, I seen people on youtube have the same problem with the 2017 models Tiguan and this part is consistently out of stock, because so many of them break.. this should be a nationwide recall and a major safety recall as well.

Aug 12, 2025

The contact owns a 2010 Volkswagen Tiguan. The contact stated while driving approximately 65 MPH, the vehicle lost power steering functionality. The contact stated that the forward momentum allowed her to pull off the roadway. The contact stated that the steering wheel started shaking violently. The contact stated an unknown red warning light was illuminated. The vehicle was turned off and restarted and the power steering functionality returned. The contact stated that the failure was intermittent, however the failure had reoccurred several times. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the power steering assist, and rack and pinion gear needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 125,068.

Aug 31, 2023

the power steering light has gone on several times, and I then would turn off the car, which would make the light go off. Last night, however, it went on along w the entire wheel violently shaking from side to side. I had to drive the short distance back home to my house w no power steering and the emergency lights on.

May 27, 2021

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. WHILE DRIVING, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Apr 22, 2019

WHILE MERGING ONTO ONCOMING TRAFFIC - ON THE FREEWAY, TAKING A TURN, MY STEERING WHEEL LOCKED. WHEN THIS HAPPENED MY CAR WAS HEADING STRAIGHT INTO A CURVED CONCRETE WALL. I MANAGED TO SLIGHTLY TURN THE WHEEL JUST ENOUGH TO NOT HIT THE BARRIER. A RED LIGHT IN THE SHAPE OF A STEERING WHEEL COMES ON. ACCORDING TO VOLKSWAGEN THIS IS THE POWER STEERING RACK'S SCANNER. THE SCANNER JUST FAILS. THERE IS NO REASON FOR THE FAILURE, IT JUST FAILS.

Jul 10, 2018

+ 2 more complaints for this component

ELECTRICAL SYSTEM

6 complaints

The fusebox that was included in the NHTSA recall #13V569000 for lighting defects was never resolved correctly on this car and many other VW Tiquans like this. I am a 45 year ASE licensed professional automotive technician. I am an ASE Master tech with current L1-L9 licensing. I am also an ex GM mastertech as well. Part time automotive instructor too. I've seen the multiple cases filed with the NHTSA regarding this melting fuse box that causes multiple issues whether they be with lighting, causes the engine & whole electrical system to shut down, same with several computers. I've scanned the system using VAG-COM and have two different sets of scan data to show clearly the issue. The car will load a multitude of erroneous codes because the central electrical, ABS, engine computer & other modules lose power causing a VERY dangerous situation for the operator of the vehicle. Not to mention a fire danger. I have pictures of the before and after repair I did on this vehicle. It still needs the fuse box replaced. I replaced the melted #6 wire that attaches to the fuse box (VW part# 1K0 937 125D) which was included in the original NHTSA recall I mentioned at the beginning of this essay. The vehicle & component is available for inspection at any time. This vehicle stalled & left my wife & kids stranded several times making it incredibly unsafe to drive. The car has been ok now for 2 weeks after my temporary repair. Prior NHTSA complaints from other owners with similar issues were 10551509, 10552308, 10553122, 10553811, & 10776567.

Sep 04, 2021

HEADLIGHTS GO OUT ABOUT EVERY MONTH AND NEED REPLACING. ONE GOES OUT, IS REPLACED AND THEN THE OTHER. I'VE HAD THE CAR FOR A YEAR AND HAVE HAD TO REPLACE 4 TIMES.

Jan 03, 2018

VEHICLE LEFT TURN INDICATORS FLASH WHEN TURN SIGNAL CONTROL ARM PLACED IN THE POSITION TO MAKE A RIGHT TURN. THIS PROBLEM OCCURS WHETHER IN MOTION OR STATIONARY AND EVERY TIME THE CONTROL ARM IS PLACED IN THE RIGHT TURN POSITION. I BELIEVE THE DEFECTIVE COMPONENT IS THE ENTIRE TURN SIGNAL CONTROL ARM ASSEMBLY.

Apr 14, 2016

FOLLOWING SECOND TIME OF CHANGING BOTH HEADLAMPS BULBS, ONLY ONE BULB TURNED ON, AFTER OPENING THE FUSE BOX ON THE ENGINE COMPARTMEN, IT WAS DISCOVER THE 30AMP FUSE MELTED ON ONE SIDE OF THE BLADE HOWEVER THE FUSE ITS SELF DID NOT MELT INSIDE AS ITS DESIGN AND THE SOCKET OF THE FUSE BOX APPEARS TO SUFFER A HI HEAT TEMPERATURE WITCH DEFORMED THE PLASTIC SUROUNDING THE FUSE.

Aug 11, 2015

THE SPEEDOMETER ON MY 2010 VOLKSWAGEN TIGUAN READS 3% SLOWER THAN THE ACTUAL SPEED OF THE VEHICLE BASED ON COMPARISONS WITH MULTIPLE GPS UNITS. VOLKSWAGEN IS UNWILLING TO DIAGNOSE AND CORRECT THE DEFECT. THE PROBLEM OCCURS EVERY TIME THAT I DRIVE THE VEHICLE. *TR

Jan 04, 2011

+ 1 more complaint for this component

POWER TRAIN,ENGINE

4 complaints

BACKGROUND: 2015 (70,733 MI), ENGINE LIGHT WENT ON & I BROUGHT IT TO VWHARTFORD. THEY FOUND FAULT FOR SYSTEM TO LEAN FOUND REAR MAIN SELA IS LEAKING OIL WHICH IS CAUSING FUEL TRIM FAULTS. OIL CAP IS LEAKING OIL & THE UPPER TIME CHAIN COVER IS LEAKING OIL BUT THE MAIN OIL LEAK IS COMING FROM THE REAR SEAL. THEY REMOVED THE TRANS & REPLACED THE MAIN SEAL & OIL CAP ($877). IN 2016 (94,999 MI), CAR FAILED EMISSIONS DUE TO INTAKE MANIFOLD. VW REPLACED THIS AND IT WAS COVERED UNDER WARRANTY. SUGGESTION - TO GET A CARBON CLEANING FOR THE VALVES DUE TO BUILD UP ($290). JUNE '18 (118,239 MI): MY COOLANT LIGHT WENT ON. VW SAID MY COOLANT WAS NOT LOW - WATER PUMP WAS LEAKING. THEY RESEALED VALVE COVER & UPPER TIMING CHAIN DUE TO OIL LEAKS. THEY R AND R VALVE COVER CLEANING & RESEALED, INSTALLED UPPER TIMING CHAIN SEALS AND SIDE OF ENGINE BLOCK OF OIL & INSTALLED NEW WATER PUMP. I ASKED IF THIS WAS COVERED UNDER THE WARRANTY OR PREVIOUS WORK & WAS TOLD NO. I ASKED IF THIS WOULD PROLONG THE LONGEVITY & WAS TOLD YES ($1800). 8/19/19 (133,449 MI): ENGINE LIGHT WAS ON - COULD NOT LOOK AT FOR A COUPLE DAYS, BUT OK TO DRIVE AS LONG AS THE ENGINE LIGHT WAS NOT BLINKING. RESULT: SYSTEM LEAN AT IDLE, BREATHER IS LEAKING AIR CAUSING HESITATION. THEY INSTALLED NEW BREATHER. ASKED IF IT WAS COVERED THEY SAID NO. ASKED IF IT WOULD IMPROVE THE LONGEVITY OF MY CAR, I WAS TOLD YES ($480). ISSUE 9/4/19: ENGINE LIGHT WENT ON. THIS WAS AFTER TRAVELING FOR LABOR DAY (360 MILES). ON MAIN ST. IN WHART, THE CAR STARTED TO SHAKE & BOUNCE AT 2 STOP LIGHTS. WENT 2 BLOCKS HOME. TOWED IT - WAS TOLD TIMING CHAIN WENT & IT'S NOT COVERED UNDER THE TC RECALL. QUOTE - USED ENGINE $6500+. TOLD IT WAS WORTHLESS & NOT WORTH FIXING ($125 FOR DIAG) TOWED THE CAR TO ANOTHER PLACE - THEY FIXED IT FOR LESS THAN $3400. I HAVE TOLD VW AND VWHART THAT THERE IS SOMETHING WRONG WITH THIS MAKE/MODEL, BUT I AM IGNORED.

Sep 29, 2019

TIMING CHAIN TENSIONER FAILURE, CAUSING CATASTROPHIC ENGINE FAILURE AT 77,000 MILES. A NEWER MODEL OF TIMING BELT TENSIONER HAS BEEN USED SINCE DECEMBER 2011. EST. $5000 REPAIR BILL.

Dec 20, 2017

FROM MECHANIC AT VW ROSEVILLE. CHAIN TENSIONER FAILED CAUSING SLACK IN TIMING CHAINS, WHICH CAUSED CHAINS TO JUMP TIME AND CAUSED UPPER CYLINDER HEAD DAMAGE. CAR HAS 87,702 MILES

Jun 20, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE STALLED AND TRANSMISSION FAILED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO SIDE OF ROAD. THE BATTERY AND CDC-EDC WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED WITH A REPLACEMENT ENGINE, FLY WHEELS THAT ASSISTED THE CRANK SIGNAL AND NEW BATTERY. THE CONTACT MENTIONED THAT SHORTLY AFTER THE REPAIRS WERE COMPLETED, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED PER THE TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Oct 07, 2014

ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

PURCHASED OCTOBER 2017 AND IN JANUARY STARTED TO HEAR RATTLING SOUNDS. TOOK BACK TO SUBARU SERVICE WHERE PURCHASED AND THEY DID NOT FIND ANYTHING WRONG WITH VEHICLE. IN JUNE 2018 CAR STARTED TO SPUTTER AND MAKE SOUNDS WHILE DRIVING AND WOULD NOT ADJUST RPMS WHEN DRIVING. COULD NOT GO FASTER WHEN STEPPING ON THE GAS PEDAL ON THE HIGHWAY. THREE DAYS LATER, CAR WOULD START BUT WOULD NOT GO INTO GEAR AND HAD TO BE TOWED FROM A RESTAURANT PARKING LOT. MECHANIC GAVE AN ESTIMATE OF OVER $6,000 BECAUSE TIMING CHAIN BROKE AND ENGINE FAILED. ENGINE LIGHT HAD NOT GONE ON BEFORE THAT INCIDENT. POSSIBLE DEFECT BY VOLKSWAGEN WHEN LEARNING ABOUT CLASS ACTION LAWSUIT AND MY CAR IS SAME YEAR MAKE AND MODEL OF ONES IN LAWSUIT.

Jul 08, 2018

DEALERSHIP INFORMED US TIMING CHAIN NEEDED TO BE REPLACED AND MANIFOLD WOULD BE REPLACED UNDER WARRANTY. AFTER REPLACING TIMING CHAIN, THEY NOTIFIED US MANIFOLD WAS ALREADY REPLACED ON VEHICLE AND IT ALSO NEEDED NEW VALVES DUE TO BEING BENT FROM BAD TIMING CHAIN. MANY OTHER VW OWNERS HAVE EXPERIENCED TIMING CHAIN ISSUES. THESE ISSUES STARTED WHILE THE VEHICLE WAS IN MOTION AND WHILE DRIVING LED TO EXTREME SHAKING AND NOISE AT LOW SPEEDS. VEHICLE FELT VERY UNSAFE TO DRIVE AND WAS PROMPTLY TAKEN TO DEALER.

Jun 13, 2018

THE MOTOR STARTED TO RUN ROUGH. IT WAS IDELING FROM 1500 TO 2000 RPM. I WAS TOLD IT IS THE PRESSURE CONTROL VALVE. I CHANGED THE DIAPHRAM IN THE P.C.V. IT WAS TORN . IT ALSO CAUSED MY REAR MAIN MOTOR SEAL TO START TO LEAK OIL. PROBLEM ONLY GOT WORSE AS NOW I HAVE A FUEL INJECTOR STUCK SHUT. I DRIVE CITY ONLY . CAR HAS 76000 MILES ON IT . REAR MAIN SEAL BLEW BECAUSE OF THE FAULTY P.C.V. IT CONTROLS ENGINE AND OIL PREASSURE. ESTIMATED REPAIR IS 1500.00TO 2200.00 . I HAVE READ THIS HAS HAPPENED TO SOME OTHER VW TIGUAN OWNERS. THALK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 07, 2016

THE ENGINE IS SHUTTING OFF/STALLING WITHOUT ANY WARNING, THIS HAS HAPPENED A FEW TIMES. EACH TIME THE SYMPTOMS ARE THE SAME, AFTER DRIVING FOR ABOUT AN HOUR THE CAR IS PARKED AND LEFT FOR ONE OR TWO HOURS. WHEN IT IS RESTARTED IT RUNS FOR ABOUT 30 SECONDS AND THEN SHUTS OFF WITH NO WARNING, THE CAR CAN BE MOVING AT THE TIME OR STATIONARY AND STILL IN PARK, EITHER WAY THE ENGINE CAN BE RESTARTED BUT MAY SHUT DOWN FOR A SECOND TIME AFTER ANOTHER 30 SECONDS. SO FAR IT HAS NOT REQUIRED MORE THAN ONE RESTART, THERE ARE NO FAULT CODES WHICH MAY INDICATE A FUEL OR ELECTRICAL ISSUE. I HAVE RESEARCHED THIS AND IT APPEARS TO BE A COMMON ISSUE WITH THE TIGUAN. MY CONCERN IS THAT THE CAR MAY BE INVOLVED IN AN ACCIDENT AS YOU HAVE TO WAIT FOR THE CAR TO COME TO A COMPLETE STOP THEN SELECT PARK AND RESTART THE ENGINE, YOU CAN THEN PUT IT BACK INTO DRIVE BEFORE YOU CAN PULL AWAY AGAIN,AND REPEAT IF IT HAPPENS A SECOND TIME. *TR

Mar 16, 2014

SERVICE BRAKES

3 complaints

THIS MODEL HAS A PUSH TO ACTIVATE EMERGENCY BRAKE. THE EMERGENCY BRAKE WILL ENGAGE WITHOUT TOUCHING IT WHENEVER IT WANTS. IT HAS HAPPENED A FEW TIMES WHILE I WAS GOING IN REVERSE WITH NO NOTICE NOR DOES THE LIGHT INDICATOR GO ON. I HAVE TOOK IT TO MOHEGAN VW DEALER AND THEY DID FIND ANY PROBLEM WITH THE VEHICLE . I TRIED TO EXPLAIN TO THEM THAT IT ENGAGES AT ANY GIVEN TIME BUT THEY INFORMED ME THAT WITHOUT A BRAKE INDICATOR ON THERE WAS NOTHING THEY CAN DO. I NEED HELP WITH THIS ISSUE BEFORE IT ENGAGES WHILE I'M DRIVING AND KILLS ME OR ANYONE ON THE ROAD.

May 12, 2019

WAS WAITING AT A RED LIGHT, ON AN INCLINE, CAR STOPPED, WITH MULTIPLE CARS AHEAD. KNEW I WOULD BE WAITING FOR A WHILE FOR THE LIGHT TO CHANGE, SO GENTLY RELEASED SOME PRESSURE ON THE BRAKE. CAR LUNGED FORWARD HITTING CAR AHEAD OF ME AND EACH TIME I DEPRESSED THE BRAKE THE CAR LUNGED, HITTING THE CAR IN FRONT OF ME THREE TIMES. STOPPED THE FRIGHTENING ORDEAL BY DEPRESSING THE BRAKE AND TURNING OFF THE IGNITION. CAUSED NECK AND BACK INJURY, (REPORTED BY THE INJURED, BUT NOT CONFIRMED) OF SHERYL BROWN, DRIVER OF CAR I HIT. GOOGLED SEARCHED THIS PROBLEM AND APPARENTLY OTHERS HAVE REPORTED LUNGING AFTER BRAKING IN BOTH TIGUAN AND TOUREG.

May 08, 2016

Crash: 1

Injuries: 1

BRAKE SYSTEM I BRAKE, BUT THE PEDAL WAS REALLY STIFF, HARDLY MOVED AND THE CAR DID NOT BRAKE. ONLY LONG HARD PUSHING FINALLY SUCCEEDED. (AUTO HOLD SWITCH WAS OFF) MY OTHER ISSUE IS WHEN I'M DRIVING ON THE HIGHWAY AND PUT ON THE BRAKES LIGHTLY, IT FEELS LIKE I SLAMMED THEM ON! BOTH ISSUES KEEP HAPPENING INTERMITTENTLY AND IS VERY DANGEROUS! I HAVE ALMOST REAR-ENDED PEOPLE! I PURCHASED THE VEHICLE LAST YEAR AND HAVE HAD THE PROBLEM SINCE THEN. *TR

Mar 14, 2014

SEATS

3 complaints

EARLY MONDAY MORNING ON 12/17/18 WHILE DRIVING FROM ORLANDO,FL TO CLEARWATER,FL ON A MAJOR HIGHWAY MY WIFE HAD TURNED ON THE PASSENGER SEAT HEATER. NOTHING WAS OUT OF THE ORDINARY UNTIL WE SMELLED SOMETHING BURNING, THINKING IT WAS PROBABLY COMING FROM THE OUTSIDE. THE SMELL DIDN'T GO AWAY SO WE TURNED OFF THE A/C AND BOTH DRIVER AND PASSENGER SEAT HEATER UNTIL THE SMELL OF SMOKE WHEN AWAY. WE LEFT THE SEAT HEATERS OFF AND LEFT ON THE AC. WHEN WE GOT HOME WE STILL DIDN'T NOTICE ANYTHING UNTIL LATER ON IN THE MORNING WHEN MY SWEATER HAD A BLACK BURN MARK. I WENT OUT TO THE CAR AND NOTICED THAT THE PASSENGER SEAT HAD A BURN HOLE CLOSE TO THE BACK. WHEN I TURNED ON THE CAR AND TURNED THE PASSENGER SEAT HEATER ON I NOTICED SMOKE COMING UP AND THEN A SPARK AS IF IT WHERE A LIGHTER.

Dec 18, 2018

Fire: 1

MY HUSBAND WAS DRIVING MY VEHICLE AND I SAT IN THE PASSENGER SEAT TURNED ON THE HEATED SEATING AND AFTER ABOUT 2 MIN I STARTED TO SMELL PLASTIC BURNING MY LEG WAS BURNING AND WE SEEN SMOKE IN THE CAR AND PULLED OVER. WHEN I GOT OUT THE CAR MY SEAT HAD A HOLE IN IT WITH SMOKE BILLOWING OUT.

Nov 27, 2018

Injuries: 1

THE SEAT HEATER ON THE DRIVER SIDE OVERHEATED, BURNED THE DRIVER'S SKIN AND BURNED A HOLE IN A COAT. A BURNING SMELL WAS CLEARLY NOTICED.

Feb 20, 2018

Fire: 1

Injuries: 1

SERVICE BRAKES, HYDRAULIC

3 complaints

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING SHE TRIED TO ENGAGE THE BRAKES AND THEY FAILED. SHE ALSO MENTIONED THAT WHILE AT A STOP LIGHT HER BRAKES FAILED AND CAUSED HER TO CRASH INTO THE VEHICLE IN FRONT OF HER. THE CONTACT DIDN'T MENTION IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 5,600.

May 16, 2011

Crash: 1

PROBLEM STARTED WITHIN TWO WEEKS OF LEASING-GOING ON NINE MONTHS NOW. AFTER FIRST TIME, I IMMEDIATELY BEGAN TO KEEP TREMENDOUS SPACE BETWEEN ME AND THE CAR AHEAD OF ME. HIGHLY UNPREDICTABLE UNDETECTABLE PROBLEM..BRAKES LOSE POWER BRAKES FEATURE AS NOTED BY DRIVING DONE BY MYSELF (MORE THAN 20 TIMES), MY CAR SALESMAN (MORE THAN 3 TIMES) AND A BBB TEST DRIVE. BRAKES GET STIFF, MUST PUSH HARDER TO GET VEHICLE TO STOP CREATING GREATER STOPPING DISTANCE. VW TECH TICKET TECHNOLOGY SHOWS NO PROBLEM..SO NO REPAIR DONE, BUT THERE IS A PROBLEM. SINCE UNDETECTABLE, I'M CONCERNED ABOUT A TOTAL BRAKE FAILURE. MY BBB RESOLUTION..GIVE BACK MY DOWN PAYMENT, PAYMENTS MADE-TO-DATE SO I CAN GET OUT OF THE UNSAFE CAR. BBB RULING..VW IS TO FIX THE BRAKES, THEN I DRIVE IT 30 DAYS TO SEE IF PROBLEM IS CORRECTED. THAT RULING IS UNSAFE, UNREALISTIC AND IRRATIONAL-KEEPS ME AND OTHERS AT RISK. AT THE BBB HEARING, VW REP STATED THAT BRAKES WILL BE REPAIRED ONCE A PROBLEM IS DUPLICATED AND RECOGNIZED AS A PROBLEM. THEIR TECHNOLOGY CAN'T DO THAT AND YET DRIVING SHOWS A PROBLEM. NOW VW WANTS AUDI TO INSPECT VEHICLE AND DO A REPAIR. AUDI IS A VW DIVISION AND MOST LIKELY WOULD USE THE SAME TEST EQUIPMENT. HOW CAN VW FIX A PROBLEM ABOUT WHICH THEY KNOW NOTHING? THIS PROBLEM COULD ALSO BE COMPUTER RELATED. VW OFFERED ME A 10% OFF ANY VW VEHICLE USING MY CAR AS A TRADE-IN. MY DEALERSHIP DOESN'T WANT THE CAR DUE TO THIS PROBLEM. TO MY SHOCK, VW SAID THE OFFER IS GOOD AT ANY VW DEALERSHIP..BASICALLY TELLING ME TO LIE ABOUT THE PROBLEM. I WON'T DO THAT TO ANY DEALERSHIP. THE CAR PUTS LIVES AT RISK. AT THIS TIME, NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. VW HAS YET TO DUPLICATE/RECOGNIZE IT AS A PROBLEM AND IS UNABLE TO FIX IT. SO WRONG ON A HUMANISTIC LEVEL. VW SHOULD BUY BACK THIS CAR AT FULL PURCHASE PRICE WITH ALL MY MONEY REFUNDED TO ME. THE CONSEQUENCE OF THIS IS I AM STUCK WITH A CAR I CAN'T TRADE-IN AND VW CAN'T FIX. VW DOESN'T CARE ABOUT SAFEY AS THEY SAY THEY DO, THEY ONLY CARE ABOUT MONEY. *TR

Mar 02, 2011

I PURCHASED A NEW 2010 VOLKSWAGEN TIGUAN I'VE HAD IT IN THE SHOP 3 TIMES GOING ON THE 4TH TOMORROW DUE TO THE BRAKING SYSTEM. IN REVERSE THE BRAKES SQUEAL SO BAD, HOW SAFE IS THIS TO DRIVE? THE AUTOMOBILE SHOP IS BASICALLY TELLING ME THERE IS NOT THING THEY CAN DO. WHILE I DRIVE THE CALL AND HAVE TO APPLY BRAKES SOMETIMES I HAVE TO PUNCH THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR FOR THE CAR TO STOP. *TR

Oct 24, 2010

STEERING,ELECTRICAL SYSTEM

2 complaints

POWERSTEERING FAILS INTERMITTENTLY, STEERING WHEEL WOBBLES WITHOUT USER INTERVENTION OCCASIONALLY (AT RED LIGHT). ISSUE SEEMS RELEASED TO ELECTRICAL POWER STEERING RACK OR CONTROL BOX, BUT VW DOES NOT SEEM TO ACKNOWLEDGE THIS IS A FREQUENTLY REPORTED PROBLEM. WHEN DOES IT HAPPEN: 1. AFTER PARKING CAR, POWER STEERING IS COMPLETELY OFF, SLOWLY DRIVING FOR 20-30 SEC SO FAR BROUGHT IT BACK. HOWEVER, STEERING IS NOT ACCURATE (SOMETIMES VERY LIGHT AND WOBBLE STARTS). AFTER OVERNIGHT PARKING THINGS SEEM FINE 2. ON HIGHWAY, AFTER 20 MINS DRIVE STEERING BECAME RATHER ERRATIC WITH DIFFICULTIES TO KEEP CAR ON THE LANE, AFTER EXIT AND STOP ENGINE AND RESTART THINGS WERE FINE AGAIN. HAPPENED SEVERAL TIMES. CAN SEND VIDEO SHOWING WOBBLING OF STEERING WHEEL...

Mar 15, 2020

I BOUGHT THE VW TIGUAN BECAUSE IT WAS RATED #1 FOR SAFETY BUT THE MORNING OF FRIDAY JULY 25 2014 AS I WAS LEAVING TO WORK I STARTED MY CAR BUT THE POWER STEERING WAS GONE COMPLETELY. I COULD DRIVE FORWARD AND BACK BUT THE STEERING WHEEL DID NOT MOVE AT ALL AS IAND THE POWER STEERING FAILURE LIGHT CAME ON IN THE DASHBOARD. THE TIGUAN IS ALMOST 4 YRS OLD WITH 73,000 MILES. THE AGE IS THE ISSUE WITH THIS PROBLEM. THIS HAS ME VERY CONCERN BECAUSE WHAT IF I WAS DRIVING ON THE FREEWAY AND THE POWER STEERING FAILED THEN? I COULD ONLY IMAGINE WHAT COULD HAVE HAPPEN. WHAT IF MY CHILDREN WERE WITH ME? THIS PROBLEM IS UNACCEPTABLE, INEXCUSABLE AND LIFE THREATENING. THIS IS A VERY SERIOUS SAFETY ISSUE WITH THE TIGUAN. AT THE VW DEALERSHIP'S CAR SHOP I WAS TOLD THAT THEY NEVER HEARD OF SUCH PROBLEM WITH THE TIGUANS. I SEARCHED ON THE WEB AND IT TURNS OUT THERE ARE SEVERAL HUNDRED 2009-2011 VW TIGUANS OWNERS THAT HAD THAT SAME PROBLEM, I GOT AN ESTIMATE TO FIX IT OF $2,045. I CALLED VW CUSTOMER SERVICE AND THEY WHERE VERY NICE AND TOLD ME THAT THEY WERE GOING TO SEE IF THEY COULD HELP ME WITH THE REPAIR. NEXT DAY I GET A CALL FROM THEM AND TOLD ME THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT IT BECAUSE MY TIGUAN HAD MORE THAN 70,000 MILES AND WAY OUT OF WARRANTY. THIS POWER STEERING PROBLEM HAS NOTHING TO DO WITH THE TIGUANS AGE. OTHER PEOPLE THAT HAVE HAD THIS SAME EXPERIENCE AND ONLY HAD THEIR TIGUAN FOR 2 MONTHS WITH 1,800 MILES ON AND THE PROBLEM KEEPS RECURRING! WARRANTY OR NO WARRANTY THIS IS A DESIGN FLAW AND SHOULD BE COVERED BY VW. ALSO IN MY OPINION THIS IS AN ISSUE WORTH A MAJOR RECALL BUT SO FAR VW SEEMS TO BE WAITING FOR THE FIRST DEATHS TO OCCUR BEFORE THEY WILL REACT. THERE IS ALWAYS POSSIBILITY THAT IN TRAFFIC, THE POWER STEERING REALLY COULD GO ANY MOMENT. I AM NOW VERY SCARED TO BE DRIVING THE TIGUAN IT'S NOT SAFE AND I DON'T FEEL SAFE! *TR

Jul 31, 2014

EXTERIOR LIGHTING

2 complaints

2010 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO HEADLIGHTS NOT BEING ALIGNED. *LD *JS

Mar 23, 2018

I RECEIVED A SAFETY RECALL 97Z9 LETTER ASKING ME TO TAKE MY VW TIGUAN TO A VW DEALER TO HAVE THE AFFECTED FUSE (PLUG-IN POSITION F16) REPLACED. I RESPONDED AND INFORMED THE COMPANY THAT THERE'S NO VW CAR DEALERSHIP ON ST. CROIX, IN THE US VIRGIN ISLANDS WHERE I HAVE THE TIGUAN. I ASKED IF THE PART COULD BE SHIPPED AND THE VW MECHANIC COULD INSTALL IT, AND I WAS TOLD THAT CAN'T BE DONE. THE GENTLEMAN THEN TOLD ME THAT THE NEAREST VW DEALERSHIP IS IN PUERTO RICO, AND I SHOULD SHIP MY CAR THERE TO HAVE THE WORK DONE. PUERTO RICO IS SEPARATED FROM THE VIRGIN ISLANDS BY APPROXIMATELY 12,000 MILES OF WATER. IT IS NOT PRACTICAL FOR ME TO SHIP MY CAR THERE. I NEED SOME HELP IN RESOLVING THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 10, 2014

AIR BAGS

2 complaints

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. WHILE DRIVING 30 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT NOT DESTROYED. THE VEHICLE WAS TOWED TO A SHOP. THE CONTACT CALLED FREMONT VOLKSWAGEN CASPER AT (307) 462-5509 (6001 E 2ND ST, CASPER, WY 82609). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

Mar 12, 2018

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. DURING THE FAILURE, THE CONTACT WAS THROWN AGAINST THE STEERING WHEEL AND DASHBOARD. AS A RESULT, THE CONTACT WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. UPDATED 07/27/11*LJ UPDATED 3/22/12 *CN

Jul 01, 2011

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,ENGINE

2 complaints

ON 6/3/17. OUT OF THE BLUE WHILE DRIVING IN THE NEIGHBORHOOD, THE CAR SEEMED TO " HESITATE" - WANTING TO TURN OFF - LASTED ABOUT 20 SECONDS THEN IT WAS FINE UNTIL I ARRIVED TO MY DESTINATION, PARKED THE CAR.. 4 HRS LATER READY TO GO BACK HOME, THE CAR DIDN'T START. CALLED AAA, CHECKED BATTERY- FINE, POSSIBLY ALTERNATOR. ALTHOUGH AAA GUY SAID THE "CRAKING "NOISE WHEN TRYING 2 START THE CAR; DIDN'T THINK WAS ALTERNATOR EITHER. HE WAS PREPPING UP THE CAR 2 B TOWED; THE LIGHTS ON DASHBOARD STARTING FLASHING, STARTED WITH BRAKE LIGHT; LATER ALL THE LIGHTS WERE FLASHING FOR SECONDS & CAR WENT COMPLETELY DEAD. TODAY, 6/5/17 THE MECHANIC TOLD ME DIDN'T FIND ANY COMPRESION IN ENGINE. WOULD HAVE 2 TEAR DOWN 2 SEE WHAT EXACTLY FAILED. SAID TIMING CHAIN COULD HAVE JUMPED TIME . THIS IS A CAR WITH ONLY 88.000 MILES. I BOUGHT IT LAST YEAR- MAY2016- EXACTLY 3 MO. LATER I HAD 2 REPLACE ENTIRE BRAKE SYSTEM; COUPLE MONTHS AFTER THAT I HAD TO GET A NEW ENTIRE FLUSH SYSTEM. ALSO I HAD TO SPEND ON GETTING A KEY LOCK KIT TO REPLACE BREAKS A ROTATE TIRES.,ALIGNMENT- CAR WASNT ALIGNT & OTHER MINOR EXPENSES . WHAT ARE MY OPTIONS WITH THIS CAR? I HAVE A LOAN ON A VEHICLE THAT REQUIRES A NEW ENGINE AND DOESN'T EVEN HAVE 90 000 MILES. ?PLEASE HELP.

Jun 05, 2017

EMAILED TO TO VW CUSTOMER CARE ON 9/26/15, ONE COULD ARGUE THESE ARE SAFETY RELATED, THE FUSE BOX WAS MELTED. THE ENGINE TIMING CHAIN SLIPPED & CAUSED ENGINE DAMAGE THAT WOULD HAVE BEEN MORE EXPENSIVE TO REPAIR THAN THE COST OF A NEW ENGINE. TO CUSTOMER CARE: WE'VE HAD SIGNIFICANT PROBLEMS WITH OUR 2010 TIGUAN - DOES VW OFFER ANY FINANCIAL HELP WITH THESE (FACTORY DEFECTS?) - REPLACE FUSE BOX: $550, 8/16/2013 PARTS & LABOR, ODOMETER WAS NOT STATED ON INVOICE - NEW ENGINE: $6,866.16, 05/13/2015 PARTS AND LABOR, ODOMETER 66,539 MILES THE DEALER OFFERED NO WARRANTY COVERAGE & THEIR PRICE WAS HIGH SO WE WENT ELESEWHERE - DO NOT PLAN TO BUY OR RECOMMEND VW IN THE FUTURE CONSIDERING THESE LARGE ISSUES I HAVE THE RECEIPTS, WILL SCAN & E-MAIL IF THAT HELPS - SERVICE LOCATION: VOLKS & RINGS, 13669 WARWICK BLVD, NEWPORT NEWS, VA 23602 - VOLKS & RINGS PHONE: 757-874-0018 [XXX] [XXX] YORKTOWN, VA 23693 CELL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Sep 26, 2015

SUSPENSION

1 complaint

Reversing out drive way and coil rear suspension spring snaped

Jul 15, 2024

STEERING,VEHICLE SPEED CONTROL

1 complaint

While driving down the road the steering wheel began to wobble and shake really bad and the power steering light came on and then power steering locked up, I was barely able to get out of the way of oncoming traffic which was very difficult for me because I have Lupus and not very much strength in my arms. Had to turn car off and restart several times before getting the light to stay off long enough to get home but it was still wobbling, this was a very scary situation for me.

Apr 08, 2023

UNKNOWN OR OTHER

1 complaint

Terrible odor in the vehicle , when I checked on vehicle forums it seems like it’s happens in Volkswagen vehicles where an animal can get caught in the engine and dies and causes an odor . This is something that happens in Volkswagen vehicles only

Jul 07, 2021

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

THE SUNROOF OF THE CAR LEAKS WHEN IT RAINS OR SNOWS. ANY PRECIPITATION WILL GET INTO THE VEHICLE. THE DRAINS ARE CLEARED AND VOLKSWAGEN HAS SAID THE SUNROOF DRAIN TUBS DETERIORATE AND WATER DOES NOT MAKE IT OUTSIDE THE VEHICLE. INSTEAD, ALL THE WATER LEAKS INTO THE FOOT WELL OF THE VEHICLE AND HAS CAUSED MOLD AND OTHER ELECTRICAL ISSUES. THE DEALERSHIP QUOTED US $3,650 TO FIX THE ISSUE OF PUTTING IN NEW TUBES AND REPLACING THE CARPETS. HOWEVER, NOT THE ENTIRE CAR HAS MOLD AND NEEDS THE SEATS REPLACED AS WELL.

Jul 22, 2018

POWER TRAIN

1 complaint

LEAKAGE OF FLUID AROUND TRANSFER CASE NECESSITATING REPLACEMENT . MILEAGE ONLY 43000

May 29, 2018

STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

TL-CONTACT OWNS A 2010 VOLKSWAGON RUATUAN ----VEHICLE DOES HAVE RECALL BUT CONTACT STATED VOLKSWAGON STATED VIN NUMBER IS NOT INCLUDED IN RECALL... CONTACT CALLED DEALERSHIP AND DEALERSHIP STATED EVEN THOUGH VEHICLE HAS SAME PROBLEMS THERE IS NOTHING THEY CAN DO ... ENGINE TURNS OFF WITH KEY IN IGNITION AND IGNITION BECOMES LOOSE KEY TURNS TO OFF POSITION AND CAR SHUTS OFF WHILE DRIVING..CONTACT GIVEN NUMBER TO VOLKSWAGON. CB .0RECALLSASSOCIATED WITH THIS VIN

Dec 26, 2017

STEERING,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

STEERING WHEEL ELECTRONIC CONTROLS STOPPED WORKING FOR A FEW MINUTES. NEXT TIME THE CAR WAS STARTED, THE AIR BAG ERROR LIGHT CAME ON. THERE IS A LOUDER THAN NORMAL "BRUSHING" FRICTION NOISE DURING STEERING, AND A METALLIC PING UPON THE FIRST TURN OF THE STEERING WHEEL AFTER STARTUP THAT WAS REPORTED TO TWO VW DEALERS MULTIPLE TIMES OVER THE LAST TWO YEARS. DEALERS CLAIMED NOT TO HEAR ANYTHING. ISSUES WERE NOT ADDRESSED. READING THE SYMPTOMS DESCRIBED BY THE CLOCK SPRING/AIRBAG RECALL, I BELIEVE THERE IS A CONNECTION TO THE ISSUES I'VE BEEN HAVING, THAT HAVE NOW RESULTED IN A PERMANENT AIRBAG MALFUNCTION WARNING.

Jan 13, 2017

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

IN FEBRUARY 2014, MY TIGUAN BEGAN STALLING WHEN I WOULD SLOW DOWN TO ENTER AN OFF OR ON RAMP. I WOULD SLOW DOWN, BUT WHEN I ATTEMPTED TO SPEED BACK UP, THE CAR WOULD BEGIN STALLING OUT, AT TIMES STALLING OUT COMPLETELY. I CHANGED FUEL, THINKING THAT MIGHT BE THE PROBLEM, BUT IT WASN'T. MY NEIGHBOR, WHO HAD JUST BOUGHT A 2014 TIGUAN, TOLD ME HE HAD RECEIVED A RECALL NOTICE REGARDING STALLING ISSUES INVOLVING THE FUEL PUMP IN ALL TIGUANS FROM 2009-2014. I GOOGLED THE RECALL, AND THEN MADE AN APPOINTMENT REGARDING THIS ISSUE, TAKING MY CAR IN ON MAY 5, 2014 AT HALLMARK VOLKSWAGON, BAKERS BRIDGE RD IN FRANKLIN, TN. THE SERVICE DEPARTMENT, ACCORDING TO MY PAPERWORK, STATES THEY "REPLACED TRANSFER PUMP IN TANK ON DRIVER SIDE THEN TEST DROVE. FOUND FUEL PRESSURE STILL LOW. REPLACED IN TANK FUEL PUMP (PASSENGER SIDE) THEN RECHECKED. FUEL PRESSURES OK AND NO LONGER STALLS." SINCE THAT SERVICE DATE, MY TIGUAN HAS BEEN BACK TO BE SERVICED SEVERAL TIMES, FOR CONTINUED STALLING ISSUES, AND TO DATE, HAS NOT BEEN RESOLVED. THE STALLING NOW OCCURS AT DIFFERENT TIMES AND MORE FREQUENTLY. THE "SAFETY ISSUE" REGARDING THE STALLING IS A SERIOUS ONE, IN THAT WHEN MY TIGUAN BEGINS STALLING OUT, MY FOOT IS ON THE GAS PEDAL AND NOT THE BRAKE, RESULTING IN THE DRIVER BEHIND ME NOT KNOWING THAT I AM EITHER SLOWING DOWN OR COMING TO A STOP. I HAVE COME VERY CLOSE TO BEING REAR-ENDED ON NUMEROUS OCCASIONS DUE TO THIS ISSUE, AND IT IS ONLY A MATTER OF TIME, BEFORE I DO GET REAR-ENDED, AND THE LIKELIHOOD OF IT BEING ON A HIGHWAY BY A SEMI TRUCK IS VERY GOOD, AS I DRIVE TO CINCINNATI OFTEN TO SEE MY CARDIOLOGIST FOR HEART ISSUES. I LEAVE AGAIN IN 2 DAYS FOR HEART SURGERY IN CINCINNATI...I HAVE 3 THINGS TO FEAR: 1) GETTING THERE SAFELY 2) SURVIVING HEART SURGERY 3) GETTING BACK SAFELY ...THE STRESS OF DRIVING A CAR THAT MAY, OR MAY NOT, STALL OUT, IS NOT GOOD FOR MY HEART!

Jun 12, 2015

ENGINE AND ENGINE COOLING

1 complaint

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MANIFOLD NEEDED TO BE CLEANED DUE TO CARBON BUILD-UP. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. AN INDEPENDENT MECHANIC AND DEALER DIAGNOSED THAT THE TURBO VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THIS FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,624.

Oct 06, 2014

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

2010 VW TIGUAN, WITH REPEATED ENGINE FAILURES ASSOCIATED WITH POWER STEERING MODULE, BOOST SOLENOID / ENGINE COILS, WIRING HARNESS, FUSE RE-CALL, LOSS OF POWER / THRUST / ELECTRICAL PANEL INSTABILITY, BEGINNING IN JULY 2013 UPON THE LIMITED WOLFSBURG PLATFORM. SERVICE WAS PROVIDED BY A VW DEALERSHIP, 16 DAYS PRIOR TO THE AUGUST 2013 ACCIDENT. THE CAR WAS NOT RETURNED TO ME UNTIL OCTOBER 1, 2013. (ALMOST 8 WEEKS) A RENTAL CAR WAS APPLIED, BUT THERE WAS SIGNIFICANT OUT OF POCKET EXPENSE FOR TAXES / FEE'S FOR A 2 MONTH RENTAL. THE VW UPON RETURN OCT 1, 2013 THEN BROKE DOWN AGAIN ON OCT 9TH, FOR ELECTRICAL FAILURE AGAIN. THE CAR WAS TOWED BACK TO VW DEALERSHIP FOR REPAIR. I WAS GIVEN A COMPLIMENTARY LOANER CAR. THE VW WAS THEN RETURNED AND THEN RAN WITHOUT SIGNIFICANT INCIDENT UNTIL MARCH 16TH, OF WHICH THE ENGINE FAILED FOR ENGINE COILS, AND WAS TOWED BACK TO THE VW DEALERSHIP FOR SERVICE, THE CAR THEN EXPERIENCED ANOTHER ELECTRICAL MECHANICAL FAILURE ON 3/25, RESULTING IN A 2ND FRONT END COLLISION. I RECEIVED A NOT AT FAULT DECISION ON THE FIRST ACCIDENT, PER THE COMMONWEALTH OF MA. *TR

Apr 18, 2014

Crash: 1

STRUCTURE

1 complaint

MY 2010 TIGUAN HAS EXPERIENCED A COUPLE OF SIGNIFICANT ISSUES DUE TO DESIGN - ONE A BURNED FUSE BOX AND TWO A MAJOR WATER LEAK INSIDE THE RIGHT FRONT PASSENGER FLOORBOARD. BOTH ISSUES STEM FROM DESIGN AND NOT WEAR AND TEAR. BOTH REPAIRS WERE COSTLY - $561 AND $753. I HAVE RECEIVED A SAFETY RECALL 97Z9 FROM VW FOR A FUSE ISSUE AND WILL BE WAITING ON A RESPONSE. I'VE ALSO SUBMITTED AN INQUIRY TO VW ASKING ABOUT PLANS TO REVIEW THE DRAIN HOSE ISSUE. HAD I NOT INVESTIGATED THE STRONG DAMP SMELL IN THE INTERIOR OF THE VEHICLE I WOULD NOT HAVE FOUND THE SATURATED FLOORBOARD AND I DO MEAN SOAKING WET. BOTH DRAIN HOSES WERE FOUND TO HAVE SMALL LEAKS AND THE ROUTE OF THE HOSES DUMPS RIGHT INTO THE CABIN - AGAIN THIS IS NOT A WEAR AND TEAR ISSUE - IT'S A DESIGN/PRODUCT ISSUE. AS A PRECAUTION THE DEALER RECOMMENDED THAT I HAVE ALL OF THE HOSES REPLACED TO PREVENT FUTURE WATER DAMAGE. I'VE SEEN NUMEROUS COMPLAINTS FROM OTHER VW OWNERS ABOUT THE DRAIN HOSES BEING DEFECTIVE SO THIS APPEARS TO BE A LARGER ISSUE THAN JUST A FEW VEHICLES. THANK YOU. *TR

Jan 13, 2014

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

VEHICLE WAS IN HEAVY TRAFFIC MOVING APPROX. 5MPH AND STALLED. WAS ABLE TO STOP AND ATTEMPT TO RESTART A COUPLE OF TIMES AND ENGINE WOULD ATTEMPT TO START, BUT WOULD QUICKLY SHUT OFF AS IF ENGINE WAS NOT RECEIVING ANY FUEL. PUSHED VEHICLE TO NEARBY PARKING LOT AND SAME THING, VEHICLE WOULD CRANK MAKE SOME SPUTTERING SOUNDS AND SHUT OFF. EPC AND ENGINE LIGHTS ON. PRESSING ACCELERATOR DID NOT HELP. THIS HAD OCCURRED 3-4 TIMES SEVERAL MONTHS EARLIER USUALLY WHEN BACKING OUT OF A PARKING LOT AFTER STARTING THE CAR. REPORTED TO DEALER AT THAT TIME AND THEY SAID A CODE WAS SEEN , BUT THEY COULD NOT REPLICATE THE PROBLEM AND CAR WAS FINE. THOSE TIMES THE CAR WAS ABLE TO BE RESTARTED, THIS TIME NOT. HAD TOWED TO DEALER AND WAITING FOR THEM TO CHECK AGAIN. HAVE STRONG SAFETY CONCERNS GIVEN STALLING WHILE IN TRAFFIC. *TR

Dec 26, 2013

VISIBILITY

1 complaint

PASSENGER SIDE FLOORBOARD AND RIGHT FRONT HEADLINER COMPLETELY DRENCHED IN WATER AFTER RAIN. THERE WAS SO MUCH WATER IT COULD HAVE CAUSED A SHORT AND COULD POTENTIALLY LEAD TO MOLD ISSUES. DESIGN ISSUE WITH SUNROOF DRAIN HOSES. *JS

Sep 26, 2013

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

1 complaint

I STARTED UP THE CAR AND MULTIPLE DASH WARNINGS THEN WENT OFF. THE EPC LIGHT, CHECK ENGINE LIGHT AND THE HEAD LAMPS WARNINGS ALL TURNED ON. I THEN POPPED THE HOOD AND OPENED UP THE FUSE BOX TO MAKE SURE THE FUSES WERE SEATED CORRECTLY. UPON CHECKING THE FUSES I NOTICED THE BOX ITSELF WAS MELTED AND SCORCHED MEANING THERE HAD BEEN FIRE AT SOME POINT UNDER THE HOOD. I THEN TOOK MY VOLKSWAGEN TO THE CLOSEST VW DEALERSHIP SERVICE STATION. IT COST $400 (MICHIGAN) TO REPLACE THE FUSE BOX, ALSO LEAVING ME QUESTIONING IF THIS WILL HAPPEN AGAIN. AFTER SOME INVESTIGATION ONLINE I FOUND THAT THIS IS NOT RARE. THE VW DEALERSHIP THAT DID THE REPAIR STATED THAT THIS WAS THE 8TH ONE HE HIMSELF HAS DONE. HOPEFULLY THIS DOES NOT HAPPEN AGAIN. LIGHTS RANDOMLY GOING OUT IS A SAFETY HAZARD,AND COULD LEAD TO CAR ACCIDENTS, INJURYS, AND FATALITIES. *TR

Jul 02, 2013

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,SEATS

1 complaint

2010 VW LE TIGUAN PURCHASED NEW AND IMMEDIATELY THE BACK-UP CAMERA COMES ON WHILE DRIVING STATING THAT YOU CAN'T USE THE BACK-UP CAMERA WHILE DRIVING. WHILE SERVICE TRIED TO FIX SEVERAL TIMES, IT CONTINUES TO DATE. WATER PUMP FAILED WHILE DRIVING, TRUNK HATCH MECHANISM FAILED AND HAD TO BE REPLACED AND DRIVERS DOOR LOCK AND WINDOW LOCK FAILED AND NEW DOOR REPLACED. ELECTRICAL BOX FUSES MELTED AND HAD TO BE REPLACED AND THE FRONT PASSENGER SEAT WARMER OVERHEATED AND MELTED THE SEAT CAUSING FULL REPLACEMENT OF SEAT (FROM THE FACTORY IN GERMANY). ENGINE MANIFOLD FLAP FAILED AND HAD TO BE REPLACED. INTEGRATED IPOD JACK HAS NEVER WORKED CORRECTLY. MOON ROOF DRAIN FAILED CAUSING THE INSIDE OF THE VEHICLE TO HAVE ICE ON THE WINDOWS AND WINDSHIELD CAUSING THE WHOLE MECHANISM TO BE REPLACED. *TR N UPDATED 9/19/13 *CN THE INTAKE MANIFOLD MALFUNCTIONED AND HAD TO BE REPLACED. THE HIGH PRESSURE FUEL PIP FROM THE FUEL PUMP FAIL AS IT WAS LEAKING

May 18, 2013

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

(CYLINDER FAILING/INJECTORS LEAKING) ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS BAD GAS IN MY TANK TO LET THE GAS RUN OUT AND TO FILL UP SOMEWHERE ELSE. CAR DIDN'T HAVE MUCH POWER AND IDLING WASN'T SMOOTH. THEY ALSO SAID THAT IF I KEEP GETTING BAD GAS THAT IT WILL DAMAGE THE CATALYST CONVERTER WHICH I THEN REPLIED CHECK THE GAS RECEIPTS IN THE CAR SINCE I ONLY BUY BP AND MOBILE 93 OCTANE NOT MY FAULT THAT GAS STATION MIGHT BE SELLING BAD GAS. WE DO OWN ANOTHER CAR AN AUDI WITH A TURBO ENGINE AS WELL AND WE GET GAS AT THE SAME GAS STATIONS AND WE HAVEN'T HAD ANY PROBLEMS. WEEKS LATER THE CAR WASN'T RUNNING ANY BETTER SO I TOOK IT TO ANOTHER PLACE FOR THEM TO LET ME KNOW WHY THE LIGHT WAS ON. CODE MEANT CYLINDER 2 AND 4 FAILING. TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT THEY HAD TO CLEAN THE FUEL INJECTORS ON BOTH OF THOSE CYLINDER THAT IT WAS DUE TO THE GAS AND THAT IT WASN'T COVER UNDER THE WARRANTY WHICH I TOLD THEM AGAIN CHECK ALL THE RECEIPTS IN THE GLOVE COMPARTMENT FOR THE TYPE OF GAS THAT I HAVE BEEN PUTTING IN. THEN HE ASKED ME IF I DRIVE IT IN THE EXPRESSWAY WHICH I SAID SOMETIMES ON THE WEEKENDS AND TO TAKE ROAD TRIPS 2 TO 3 TIMES PER YEAR. HE MENTIONED SOMETHING ABOUT CITY DRIVING THAT THE CAR NEEDED TO BE DRIVING AT A HIGHER SPEED WHICH I THEN REPLY: IT IS NOT ON THE MANUAL AND THIS IS MY FOURTH VW TURBO ENGINE AND NEVER HAD THIS TYPE OF PROBLEMS THEN HE CALLED ME BACK AND TOLD ME THAT IT WAS THE WAY THE NEW ENGINE WERE DESIGNED THAT THEY WILL TAKE CARE OF IT WHICH THEY DID. I JUST HOPE THIS DOESN'T HAPPENS EVERY 23K MILES. IT WILL BE VERY EXPENSIVE REPAIRS NOT COUNTING WHEN CYLINDER 1 AND 3 STARTS TO FAIL. *TR

Oct 22, 2012

TIRES

1 complaint

DRIVING APPROXIMATELY 30-35 MPH ON DRY, FLAT PAVEMENT...NO POTHOLES OR ROAD HAZARDS. HEARD THUMP FROM REAR TIRE ON PASSENGER SIDE (THOUGHT SOMETHING FELL OVER IN TRUNK). DROVE APPROXIMATELY 1/2 MILE TO HOME AND WHEN EXITING VEHICLE HEARD HISSING NOISE FROM TIRE. THE TIRE HAS A SLIT IN THE TREAD/SIDEWALL OF APPROXIMATELY ONE-INCH IN LENGTH. *TR

Jan 02, 2011

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

1 complaint

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. IN JULY 2010, THE ELECTRONIC POWER CONTROL LIGHT ILLUMINATED. THE DEALER REPLACED THE ACCELERATOR PEDAL AT THAT TIME. IN OCTOBER 2010, WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO TURN, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART AND DRIVE TO THE DEALER WHERE A FEW PARTS WERE REPLACED (THE NAME OF THE PARTS WERE UNAVAILABLE). THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO ASSIST WITH A ONE MONTH PAYMENT TOWARDS THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000 AND THE CURRENT MILEAGE WAS 6,053.

Oct 25, 2010

VEHICLE SPEED CONTROL

1 complaint

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR AND WOULD NOT RELEASE. THE ENGINE RPMS INCREASED TO 7,000 WITH AN UNINTENDED INCREASE OF ACCELERATION . WHEN THE BRAKE PEDAL WAS ENGAGED THE VEHICLE SLOWED DOWN AND THE RPMS REMAINED AT 7,000. THE GEAR WAS SHIFTED FROM DRIVE TO NEUTRAL AND THE VEHICLE CONTINUED WITH THE ACCELERATOR PEDAL REMAINING IN THE STUCK POSITION. THE BRAKES WERE APPLIED AND THE VEHICLE WAS PULLED OVER AND THE ENGINE TURNED OFF. THE ACCELERATOR PEDAL WOULD NOT RELEASE MANUALLY AFTER NUMEROUS ATTEMPTS, THEN SUDDENLY THE PEDAL RELEASED WITHOUT ASSISTANCE. THE VEHICLE RESTARTED WITH THE RPMS AT 7,000. THE CONTACT RESUMED WITH CAUTION. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT EXPRESSED SIGNIFICANT CONCERN OF THE LIFE THREATENING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,490.

Sep 01, 2010

2010 VOLKSWAGEN Tiguan Problems & Complaints

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