How many problems does the 2002 VOLVO S60 have?

The 2002 VOLVO S60 currently has 189 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2002 VOLVO S60?

The most common problems reported for the 2002 VOLVO S60 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

2002 VOLVO S60 Problems

FUEL SYSTEM, GASOLINE

36 complaints

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT SMELLED A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

Oct 25, 2018

I HAVE A GAS/FUME SMELL COMING FROM MY CAR ,I CAN SMELL THE FUMES WHEN I STAND NEXT TO VEHICLE. DO YOU KNOW WHAT I SHOULD CHECK OR ANY RECALLS FOR THIS VEHICLE. THANK YOU *TR

Dec 29, 2014

VOLVO IS REFUSING TO DO RECALL WORK NHTSA ACTION NUMBER PE09039 VOLVO SAFETY RECALL #R220 09V-483 THE FUEL PUMP IS ONE OF THE TYPE VOLVO IS TO REPLACE FUEL PUMP IS SPRAYING GAS EVERYWHERE THE SERVICE MANAGER SAYS TO DRIVE IT IN TO HAVE IT INSPECTED THAT'S AFTER I TOLD HIM ITS SPRAYING GAS ON CAT. CONVERT. *TR

Oct 27, 2014

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS A FUEL ODOR EMITTING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 THE CONSUMER SMELLED FUEL ON THE OUTSIDE OF THE VEHICLE, WHICH WOULD CEASE ONCE THE VEHICLE WAS STOPPED AND PLACED IN PARK. IT OCCURRED WHEN THE ACCELERATOR WAS PRESSED, WHICH IN TURN PUT PRESSURE ON THE FUEL LINE AND FUEL PUMP. THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER RECENTLY FOUND THE FUEL SMELL WORSENING AND A LOSS OF FUEL. A MECHANIC CHECKED OUT THE PROBLEM AND FOUND THE FUEL PUMP FLANGE WAS CRACKED. AFTER, THE DIAGNOSIS, THE CONSUMER CONTACTED THE DEALER, AND WAS INFORMED, HER VEHICLE WAS NOT COVERED BY THE RECALL, AND IT HAD EXPIRED IN 2011. UPDATED 08/12/14

Jul 31, 2014

SMELL GASOLINE, HAD THAT FIX, BUT AUTO HARD START WHEN HOT, NOT WHEN COLD, TAKE AWHILE FOR AUTO TO START, BELIEF TO BE THE GASOLINE PUMP. NEED RECALL INF. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 11, 2013

+ 31 more complaints for this component

ELECTRICAL SYSTEM

20 complaints

THE DRIVER'S CONTROL DOOR MODULE (DDM) HAS FAILED (VERY COMMON ON THE S60). THIS MODULE CONTROLS THE WINDOWS, DOOR LOCKS, REAR-VIEW MIRRORS, AND CHILD-SAFETY LOCKS ON THE REAR DOORS. NOW, BOTH REAR DOORS ARE PERMANENTLY LOCKED, AND CAN ONLY BE OPENED WITH THE OUTSIDE DOOR HANDLES. I FEEL THIS IS A SAFETY ISSUE. A NEW REPLACEMENT UNIT FROM VOLVO WILL SOLVE THIS ISSUE, BUT VOLVO DEALERS CHARGE ABOUT $800. A USED DDM WILL NOT WORK, DUE TO THE SOFTWARE ADDRESSING SCHEME USED BY VOLVO.

Feb 02, 2017

TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS IN PARK, THE CONTACT NOTICED THAT THE GAUGES, METERS, AND LIGHTS ON THE INSTRUMENT CLUSTER FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Apr 04, 2016

VEHICLE GAUGES TEND TO ALL GO OFF AND ALL DIALS GO DOWN AS IF VEHICLE ISN'T ON. THIS IS A COMMON PROBLEM AMONG VOLVOS AND THIS HASN'T BEEN RECALLED. I WAS DRIVING AT LEAST 70 MPH ON THE HIGHWAY AND THIS HAPPENED TO ME. *JS

Dec 30, 2015

THE VEHICLE JUST STOPS WHILE DRIVING, ALL OF THE PANEL LIGHTS COME ON CHECK ENGINE LIGHTS. HAD TO REPLACE THE OCM SENSOR AND THE ECM SENSOR MCKIVITT VOLVO IN SAN LEANDRO ([XXX]) SERVICE MGR. HAS NEVER MENTION ANY TYPE OF RECALLS TO THE CAR. THEY ALSO REPLACED THE FUEL INJECTION AT MY COST. HAD TO GET A SMOG IN AUG 2013, CHECK ENGINE LIGHT HAS COME BACK ON NOT ALLOWING ME TO SMOG WITH OUT REPAIRS TO OXYGEN SENSORS, DURING THIS VISIT MY CONTROL ARMS WERE NOTICEABLY BROKEN, THEY SAID NOTHING. I FOUND OUT WHEN I GOT THE CAR BACK AFTER THEM CHANGING THE OXYGEN SENSORS TO PASS SMOG AND I GOT THE SMOG AND A OIL CHANGE THEY NOTIFIED ME, I HAD THEM REPLACED BY A CHEAPER MECH IN APRIL 2014 @ 75,000 MILES. NOW IT'S AUGUST 2014 AND I WAS DRIVING DOWN VERY STEEP HILL@ 45MPH AND THE CAR JUST SHUT OFF CAUSING LIMP MODE AND ME HITTING A CURB TO STOP. TOWED BACK TO DEALERSHIP@ 84,601 MILES AND BEING TOLD IT'S NORMAL, CLEAN OR REPLACE THE ETM SENSOR NOW CHARGING ME $2,000. I HAVE NEVER RECEIVED RECALL. I'M LOST NOW WITHOUT A VEHICLE. ISN'T VOLVO SUPPOSED TO FIX THIS ISSUE OR DO WE HAVE TO DIE AND THEN YEARS LATER YOU GUYS AT VOLVO CORPORATION FIGURE THERE WAS A MALFUNCTION.. PLEASE LET ME KNOW WHAT TO DO??? ALL THIS SERVICE MANAGER WANTS IS MONEY AND DOESN'T CARE ABOUT ANYONE'S SAFETY. I WAS LAUGHED AT TODAY BEING TOLD THAT OH YOU'VE ONLY TRAVEL 25,000 MI AND I'VE SEEN YOU 4 TIMES SINCE THEN, IT'S NOT A HONDA AND YOU REALLY HAVE TO PUT SOME MUSCLE INTO IT WHEN IT DOES THIS LIMP MODE. I WAS SCARED TO DEATH ALONG WITH MY FAMILY AND WAS LAUGHED AT IN MY FACE WITH A SMILE TELLING ME HE'LL CALL AND TELL ME HOW MUCH$$$. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 19, 2014

ELECTRICAL PANEL FAILS (GAS GAUGE SAYS EMPTY), PASSENGER AND REAR DOOR LOCKS, FUEL DOOR, AND TRUNK OPENING ALSO FAILS. INCREDIBLY DANGEROUS AS CANNOT OPEN THE DOORS UNLESS PULLING THE DOOR LOCK UP MANUALLY FROM INSIDE THE CAR SO THEREFORE CAN'T GET TO CHILDREN IN THE BACKSEAT WITHOUT CRAWLING THROUGH THE FRONT SEAT AND MANUALLY UNLOCKING THEIR DOOR. HAVE NO IDEA HOW MUCH GAS IS IN THE CAR BECAUSE GAS GAUGE FAILS AND CANNOT GET FUEL DOOR TO OPEN CONSITENTLY MAKING IT DIFFICULT TO REFUEL. CAR ALARM WENT OFF IN THE MIDDLE OF THE NIGHT AND COULD NOT OPEN THE CAR DOORS TO TURN IT OFF BECAUSE OF ELECTRICAL FAILURE AND THEREFORE BATTERY DRAINED. IT IS REALLY DANGEROUS TO NOT BE ABLE TO LOCK AND UNLOCK THE CAR DOORS. A CHILD COULD GET TRAPPED IN THE VEHICLE OR SOMEONE COULD GET INTO THE CAR FOR FEAR OF LOCKING DOORS AND NOT BEING ABLE TO GET THEM UNLOCKED. THIS PROBLEM IS ALL OVER THE INTERNET -REAR ELECTRICAL MODULE FAILURE AND VOLVO NEEDS TO ADDRESS AS IS A SAFETY HAZARD. *TR

Jul 01, 2012

+ 15 more complaints for this component

FUEL/PROPULSION SYSTEM

19 complaints

FUEL LEAK FIRE HAZARD WON'T PASS INSPECTION. GAS SMELL. CAR LEAKING WHILE PARKED.

Nov 06, 2017

FUEL LEAKING FROM GAS TANK WHEN THE CAR IS RUNNING, PASSENGER SIDE ABOVE AND SLIGHTLY AFT OF THE FUEL FILTER.

Aug 22, 2017

FUEL ODOR NOTED ON PASSENGER SIDE OF CAR, TOWARD THE BACK OF VEHICLE NEAR TANK, CAR HAS 137,000 MILES ON IT, PURCHASED NEW, LIVE IN KANSAS AND GARAGE KEPT. NO LEAKS NOTED UNDER CAR, VEHICLE IS STILL STARTING.

Aug 01, 2017

TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING, THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VALENTI VOLVO CARS OF WATERTOWN LOCATED AT 105 COMMERCIAL ST WATERTOWN, CT 06795), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.

Jul 21, 2017

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT A STRONG ODOR OF FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. UPDATED 09/18/15*LJ

Jul 30, 2015

+ 14 more complaints for this component

TIRES

16 complaints

TIRES BEGAN "CHUNKING". THROWING VISIBLE PEICES OF RUBBER WHILE DRIVING.

Oct 14, 2016

VOLVO S60 DRIVEN ON FREEWAY AT 65 MPH FOR 30 MINUTES, LARGE BANG, THEN COMPLETE BLOWOUT - ALL THE TREAD SEPARATED FROM THE MICHELIN TIRE IN THE BACK RIGHT SIDE. TIRES HAD BEEN INSPECTED VISUALLY AUG. 17 BY OWNER, MAY 6 BY VOLVO DEALER AND WERE IN GOOD SHAPE. IN MAY, 2008, THE FRONT RIGHT TIRE, SAME MICHELIN BRAND, HAD BEEN DESTROYED BY PERFORATIONS OF THE TIRE EVEN THOUGH NO IMPACT OCCURRED. THE MAY EVENT ALSO HAPPENED DRIVING ON A FREEWAY AT 65 MPH. *TR

Aug 18, 2008

2002 VOLVO S60 TIRE PROBLEMS. *TS PIRELLI, FOUR SEASONS TIRES. *NM

Jun 06, 2006

DT: THE CONTACT HAS REPLACED 5 PIRELLI TIRES IN FIRST 20,000 MILES OF OWNERSHIP BASED ON PHONE CONVERSATION ON 12-22-2005. RE EVOQ 10131977) SMCH. LAST TIRE REPLACED LAST WEEK, , LEAKED AIR AT BOTH INNER AND OUTER WHEEL WEIGHTS. *AK

Dec 22, 2005

I HAVE A VOLVO S60 WITH 17" LOW PROFILE PIRELLI P6 FOUR SEASON TIRES. I HAVE 23,000 MILES ON THE CAR AND HAVE HAD TO REPLACE 5 TIRES FOR SIDE WALL FAILURE AND UNEXPLAINED FLAT TIRES( NO PUNCTURES) I FOUND A WEB SITE THAT LISTS 12 PAGES OF COMPLAINTS BY OTHER VOLVO AND AUDI OWNERS WITH THE SAME FAILURES AND MYSTERIOUS FLATS. PIRELLI AND VOLVO HAVE NOT RESPONDED TO THE PROBLEM. *JB

Feb 07, 2005

+ 11 more complaints for this component

VEHICLE SPEED CONTROL

15 complaints

Message board throttle body position sensor controls the speed of the car is having issues having a problem accelerating

Jun 22, 2022

TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WENT INTO LIMP MODE AND FAILED TO ACCELERATE OVER 30 MPH. THE CONTACT ALSO STATED THAT THE ACCELERATION PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO ACCELERATE AND SUDDENLY SURGED FORWARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Oct 29, 2014

RECALL DONE. BUT VOLVO SAYS THROTTLE BODY IS BAD,SHOULD THROTTLE BODY BE COVER? IF PROGRAM IS EXTENDING SWEEPS INTERNALLY OF POTENTIOMETERS. WOULD THAT WEAR PATTERN FROM PREVIOUS PROGRAM WEAR OUT POTENTIOMETERS,CREATING MORE PROBLEM WITH THROTTLE BODY.VOLVO SHOULD REPLACE THROTTLE BODY.AS A SAFETY ASSURANCE. *TR

Jun 16, 2014

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE THROTTLE FAILED. THE CONTACT STATED THAT SHE TRIED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE ELECTRONIC THROTTLE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT ALTHOUGH THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 06V441000 (VEHICLE SPEED CONTROL) IT WAS NO LONGER ELIGIBLE SINCE THE VEHICLE HAD SURPASSED THE STATUE OF LIMITATION. THE FAILURE MILEAGE WAS 140,000.

Sep 10, 2012

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE WOULD GO INTO LIMP MODE AND DECELERATE TO 15 MPH UNEXPECTEDLY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). BOTH THE DEALER AND MANUFACTURER DENIED ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 135,000.

Jul 19, 2011

+ 10 more complaints for this component

ENGINE AND ENGINE COOLING

9 complaints

TL* THE CONTACT OWNS A 2002 VOLVO S60 2.4. THE CONTACT WAS DRIVING 70 MPH WHEN A LOUD EXPLOSION EMITTED FROM UNDER THE HOOD AND SMOKE ENTERED THE INTERIOR. THE VEHICLE THEN STALLED AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER STATED THAT OIL WAS NOT FLOWING INTO THE ENGINE AND THE BEARINGS WERE MELTED. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 49,000.

Jan 23, 2012

Fire: 1

TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE INDEPENDENTLY ACCELERATED AND THEN DECELERATED. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE AND IT WAS PARKED. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS AN EXTENDED WARRANTY OFFERED FOR THE ETM UNIT IN THE SAME YEAR, MAKE AND MODEL AS THE CONTACTS VEHICLE BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

Mar 25, 2011

TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING 65 MPH, THE VEHICLE REDUCED IN SPEED GOING TO 35 MPH. THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A VOLVO DEALER WHO DIAGNOSED THE FAILURE AS THE ETM AND WAS REPLACED IT AT THE OWNERS EXPENSE. THE ETM FAILURE RECURRED. THE VEHICLE WILL BE DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 110000 AND THE CURRENT MILEAGE WAS 154000.

Sep 07, 2010

I OWN A VOLVO S60 AND AM HAVING PROBLEMS (RACING IDLE, UNCONTROLLABLE CRUISE CONTROL, AND COMPLETE DYING OF ENGINE RANDOMLY) WHICH ARE RELATED TO EVENTUAL FAILURE OF THE ETM WHICH COULD BE A CATASTROPHIC EVENT, RESULTING IN SERIOUS INJURY OR DEATH. VOLVO HAS ISSUED A LIMITED RECALL BUT IN ORDER TO BE GRANTED THIS FIX ONE'S VEHICLE MUST FAIL A CERTAIN TEST. IF THERE IS NO FAILURE, NO FIX.(THE TEST IS NOT A COMPREHENSIVE METER OF FAILURE) A SOFTWARE UPGRADE IS OFFERED WHICH IS ESSENTIALLY AN OVERRIDE , IN WHICH THE SYSTEM IS SET TO IGNORE SYMPTOMS, SO THAT THE CHECK ENGINE LIGHT DOES NOT EMPLOY. THIS IS NOT A FIX.. THE PROBLEM EXISTING IS THAT MY CAR EXHIBITS ALL THE PRELIMINARY PROBLEMS OF THE EVENTUAL FAILURE OF THE ETM WHICH WILL RESULT IN A LIMP HOME MODE ,WHEREAS THE CAR WILL ONLY GO APPROX 15MPH, AND IS IMMEDIATE, MEANING THAT WHEN THIS HAPPENS ONE HOPES THEY ARE NOT ON THE FREEWAY .... WELL, ONE CAN USE ONES IMAGINATION. THIS IS VERY DISTURBING. STILL VOLVO WISHES TO WAIT UNTIL THE COMPLETE FAILURE OBVIOUSLY, AND I DO NOT WISH TO GAMBLE WITH MY LIFE IN THIS WAY. THE SYMPTOMS AT THIS TIME ARE RANDOM, INDICATIVE OF COMPLETE FAILURE IN THE FUTURE. VOLVO HESITATES TO TAKE COMPLETE RESPONSIBILITY OF THIS PROBLEM; BUT ARE AWARE OF THE DEFECTIVE ENGINEERING RESPONSIBLE FOR IT. EVEN THEIR FIX FOR THIS PROBLEM IS TO REPLACE WITH THE SAME ETM (ELECTRONIC THROTTLE MODULE) WHICH AGAIN, IS ONLY BUYING TIME UNTIL IT FAILS ALSO. BUT JUST TRY TO GET YOUR MODULE REPLACED ; NOT AN EASY THING TO DO, UNLESS U WANT TO PAY FOR IT OUTRIGHT, AND THAT IS WRONG CONSIDERING THIS IS A VOLVO PROBLEM, AGAIN, THAT THEY ARE AWARE OF. I GUESS MAYBE DEATH COULD BE THE GREAT MOTIVATOR. *TR

Jun 12, 2009

I WAS DRIVING ON THE FREEWAY AND WITHOUT WARNING THE ENGINE LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. I COASTED OFF TO THE SHOULDER AND THE ENGINE WOULD ONLY IDLE, AND EVEN THAT WAS ROUGH. THE MESSAGE INDICATOR ON THE DASH SAID SOMETHING LIKE "REDUCED ENGINE PERFORMANCE". I HAD THE CAR TOWED TO GENGRAS VOLVO IN MERIDEN. THEY REPLACED THE ETM , SOFTWARE AND THROTTLE BODY AT THE COST OF $1195.43. ABOUT TWO WEEKS LATER, I WAS DRIVING ON THE FREEWAY AND THE SAME THING HAPPENED. THIS TIME THE DEALERSHIP SAID THE ELECTRICAL CONNECTIONS TO THE ETM MUST BE BAD AND REPLACED SAME AT NO COST TO ME. NOW ABOUT 10 DAYS AFTER THAT REPAIR, THE SAME THING HAPPENED TO ME ON THE FREEWAY AGAIN. SINCE IT IS THE WEEKEND, I HAVE TO WAIT UNTIL MONDAY FOR THE DEALER TO GIVE ME THE DIAGNOSIS THIS TIME. SINCE THE SECOND FAILURE OF THE PART I HAVE ONLY DRIVEN IN THE RIGHT MOST LANE OF THE HIGHWAY SO THAT WHEN THE CAR DIES AGAIN I CAN GET TO THE SHOULDER SAFELY. IT IS A GOOD THING I DO THIS AS THE ISSUE COMES ON SUDDENLY AND WITHOUT ANY WARNING. *TR

Jun 22, 2008

+ 4 more complaints for this component

AIR BAGS

7 complaints

InJanuary 3, 2021, I received a recall for the front driver airbag but replacement parts were not available. OnApril 19, 2021I received a letter the parts were available were and for me to contact a Volvo dealer to replace the front driver's airbag.free of charge. I called Volvo Cars to let me know the dealers in Nashville. They recommended Volvo of Cool Springs. I finally got an appointment on November 16,, and had my car towed to this dealer. I picked it up on November 9, with a receipt the front driver airbag Module had been installed. Aftera few days I noticed my SRS was showing"airbag Service Urgent".I resetthe SRS but the message is still showing. I called Volvo Cars and they agreed to tow the car to Volvo of Coolsprings to check the airbag. I picked my car up the clerk tried to explain the problem was with a failed DIM control module/display. The charge would be over $2000. so the receipt showed "customer declined recommendations. My SRS was working fine until they supposedly replaced the airbag. My mechanic looked it over and the airbag is not connected. Volvo refused to pay another dealer to check the airbag. However, Volvo offered to tow my car to Volvo of Nashville on Murfreesboro road , not the orignal dealer. I refused unless they took care of the charges. I now have an a front driver airbag that is not connected. I would have to pay a dealer to find out if the airbag had been replaced. i have been driving without the recall airbag. I am filing this complaint in case of accident and to let you know the airbag recall has not been corrected. You can never talk to a mechanic at Volvo of Cool Springs. I called numerous times and left messages for the mechanic or manager to return my call.

Jun 15, 2022

2002 VOLVO S60. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-766. THE CONSUMER STATED THERE WERE NO VOLVO DEALERSHIPS WITHIN A REASONABLE DISTANCE TO PERFORM THE REPAIR. THE CONSUMER REQUESTED TO HAVE THE NECESSARY PARTS SENT TO A LOCAL AUTOMOTIVE SHOP.

Mar 28, 2022

The contact owns a 2002 Volvo S60. The contact received a recall notification for NHTSA Campaign Number: 21V766000 (Air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Feb 02, 2022

AIR BAG THROW SHARDS OF METAL BUT VOLVO SAY I SHOULDN'T DRIVE IT BUT WON'T GIVE LOANER CAR, THEY WON'T HELP US AT ALL WITH THE SITUATION

Feb 26, 2021

BOTH FRONT AIRBAGS DEPLOYED ON ITS OWN IN THE GARAGE

Nov 27, 2018

Injuries: 1

+ 2 more complaints for this component

POWER TRAIN

7 complaints

I WAS INVOLVED IN A CAR ACCIDENT IN BRONX, NY ON 8/16/2017 THAT CAUSED SEVERE DAMAGE TO MY 2002 VOLVO S60. THANKFULLY, I WAS THE ONLY ONE IN MY CAR. I HAD JUST LEFT MY LAST DESTINATION, MOVING SLOWLY AND DRIVING STRAIGHT FOR A SHORT BLOCK OR SO, WHEN MY 2002 VOLVO S60, WITH AN ODOMETER READING OF 45,000 MILES, BEGAN TO ACCELERATE OUT OF NOWHERE AND RACE - ALL ON ITS OWN. I TRIED BRAKING (FOOT AND HAND) BUT IT WAS TOO SUDDEN AND NEITHER COULD SLOW IT DOWN. THE CAR ACCELERATED OUT OF MY CONTROL, JUMPED THE SIDEWALK AND PLOWED THROUGH A FENCE BEFORE COMING TO A STOP. I'M STILL SHAKEN, THINKING OF WHAT COULD HAVE HAPPENED, BUT THANKFULLY THERE WAS NO ONE ELSE INVOLVED AND NO ONE WAS IN FRONT OF ME OR WALKING BY. WHILE THIS IS SHOCKING AND SURPRISING TO ME, I BELIEVE THIS IS A KNOWN SAFETY MALFUNCTION ON CERTAIN MODELS OF VOLVO CARS. I HAVE READ THAT OTHER DRIVER'S HAVE COMPLAINED TO THE COMPANY ABOUT A RACING/SLIPPING TRANSMISSION BEFORE, WHICH SUGGESTS THAT VOLVO HAS BEEN AWARE OF THIS.FOR SOME TIME. THERE ARE SO MANY SITUATIONS IN WHICH THIS TYPE OF MALFUNCTION CAN EASILY BE FATAL SO I AM TREATING IT AS AN IMPENDING DISASTER FOR OTHERS THAT NEEDS TO BE ACTED ON URGENTLY. I AM SEEKING YOUR ASSISTANCE TO INVESTIGATING THIS AS QUICKLY AS POSSIBLE SO THAT YOU MAY HAVE A CHANCE TO PRESERVE THE CAR FOR ADDED TESTING IF NECESSARY. I HAVE PROVIDED ALL THE PERTINENT INFORMATION THAT I POSSIBLY CAN.

Aug 23, 2017

Crash: 1

Injuries: 1

THE CAR CONTINUES TO HAVE SHIFT FLARES AND SLIPPAGE WHEN SHIFTING UP FROM 1 TO 2, 2 TO 3 OR SHIFTING BETWEEN THE SAME GEARS. *TR

Aug 22, 2014

2002 VOLVO S60 - TRANSMISSION CLUNKS WHEN ENGAGING GEAR IN DRIVE. PROBLEM IS MOST NOTICEABLE WHEN SHIFTING FROM REVERSE. HESITATION TO ENGAGEMENT CAN BE UP TO 2 SECONDS, THEN ENGAGES VERY HARSHLY PRODUCING THE "CLUNKING". WAS TOLD A SOFTWARE FLASH MAY CORRECT ISSUE BUT I AM RELUCTANT TO SPEND $80 TO DISCOVER IT DID NOT WORK. VEHICLE STARTED DEMONSTRATING PROBLEM AT 80K MILES WHEN MANUALLY DOWNSHIFTING TO FIRST GEAR TO COME TO A STOP. NOW HAS 114K MILES AND DRIVEN VERY CAREFULLY WITH FOOT HARD ON BRAKE WHEN SHIFTING FROM REVERSE TO DRIVE. I NO LONGER PERFORM ANY SORT OF MANUAL SHIFTING WHEN IN FORWARD MOTION. *TR

Apr 06, 2011

WE ARE A 2 VOLVO FAMILY (HAVING PURCHASED THEM "PRE-CERTIFIED FROM VOLVO 2 AND 3 YEARS AGO RESPECTIVELY). BOTH CARS (2002 S60 & 2001 CROSS COUNTRY) HAVE HAD TO HAVE THEIR TRANSMISSIONS REPLACED SINCE PURCHASE - MINE ONCE (SO FAR) AND MY HUSBAND'S THREE TIMES - ALL BEFORE 55,000 MILES. I WENT ONLINE AND FOUND LITERALLY HUNDREDS OF COMPLAINTS ON DEFECTIVE VOLVO TRANSMISSIONS: ALL VOLVO MODELS - FROM 2001 THROUGH 2006 AND MILEAGE RANGING FROM 20,000 TO 60,000. WHY HAS VOLVO USA NOT BEEN TAKEN TO TASK ON THESE DEFECTIVE FACTORY INSTALLED TRANSMISSIONS AND MADE TO STAND BEHIND THE MANUFACTURE OF THEIR CARS? *TR

Jan 25, 2008

I AM APPEALING FOR YOUR ASSISTANCE REGARDING THE CAR'S INCLUSION IN NHTSA CAMPAIGN 06V-441000. IN PARTICULAR, I HAVE A 2002 VOLVO S60 2.4T W/37,500 MILES. WHILE PULLING OUT OF A PARKING SPOT 2 MONTHS AGO, MY CAR'S ENGINE BEGAN SPUTTERED, AND WHEN I GOT ONTO A MAJOR ROADWAY, THE CAR SUDDENLY WENT INTO LIMP MODE, WHEREBY IT WENT 5 MPH MAXIMUM. *AK THE SUDDEN CHANGE IN SPEED ALMOST RESULTED IN MY CAR GETTING REAR-ENDED. I TOOK THE CAR TO THE DEALER, CHERRY HILL VOLVO IN NEW JERSEY, AND THEY DIAGNOSED THE PROBLEM AS PERTAINING TO THE ELECTRONIC THROTTLE MODULE (ETM). THE DEALER SAID THAT THE ETM NEEDED TO BE CLEANED, AND THEY PROCEEDED TO CLEAN IT. A WEEK AGO, I FOUND OUT THAT NHTSA 06V-441 WAS ISSUED, WHICH ADDRESSES THIS EXACT PROBLEM. HOWEVER, I WAS TOLD BY VOLVO THAT MY CAR, SINCE IT'S A TURBO, WAS NOT INCLUDED IN THE NHTSA LIST, BECAUSE THE ETM IS A DIFFERENT DESIGN. WHAT I'M SUGGESTING IS THAT THE ETM ON MY CAR HAS THE SAME PROBLEM AS THE OLD DESIGN ETM, AND THAT MY FAMILY COULD BE IN DANGER. FROM WHAT I'VE READ ON MESSAGE BOARDS, EVENTUALLY, I WILL NEED TO REPLACE THE ETM AT A COST OF $1100. VOLVO HAS WARRANTIED THE ETM ON MODELS OTHER THAN MINE, FOR 200,000 MILES OR 10 YEARS. I WOULD LIKE TO GET MY CAR ON THAT LIST. HAVE THERE BEEN OTHERS WITH A TURBO LIKE ME WHO HAVE HAD THIS PROBLEM? IS THERE A WAY TO GET MY MODEL CAR ON THE AFFECTED CARS LIST? THANK YOU, MARC FRIEDMAN 732-323-1603 (DAY)

Jul 03, 2007

+ 2 more complaints for this component

UNKNOWN OR OTHER

6 complaints

MICHELIN PILOT SPORT AS PLUS TIRES ARE CHUNKING ON SIDEWALLS AND TREAD COMING OFF IN LARGE PIECES. STARTED AS CRACKS THEN BEGAN FLYING OFF THE TIRES ON THE ROAD WHILE DRIVING. TIRES HAVE BEEN ROTATED AND INFLATION CHECKED REGULARLY. THE CAR HAS AN ALARM FOR TIRE INFLATION.

Oct 10, 2016

DEFECTIVE PEP BOYS DEFINITY HP 800 PASSENGER TIRES DUE TO PREMATURE TREAD WEAR. PURCHASED 10-14-2014 MILEAGE 121,798. AS OF 4-22-2015 PEP BOYS MEASURED TREAD DEPTH AT 5/32 ON ALL 4 TIRES,MILEAGE 129,891. TIRES HAVE 55,000 PRO RATED WARRANTY. SIDEWAYS TREAD CLOSEST TO CENTER OF TIRE GONE TO ALMOST COMPLETELY GONE. HTTP://WWW.PEPBOYS.COM/TIRES/DETAILS/DEFINITY/HP%2520800/485281/01479/2002/VOLVO/S60/0/5-2435%25202.4L%2520DOHC/2WD/2. *TR

May 04, 2015

WOULD LIKE TO KNOW WHY THE ABOVE VEHICLE IS NOT LISTED ON YOUR RECALL NOTIFICATION LIST. THANK YOU! *TR

Oct 31, 2014

HANDBOOK SAYS TRANSMISSION NEVER HAS TO BE SERVICED BUT IT IS NOT. TRANSMISSION SLIPS GOING IN AND OUT OF THIRD GEAR CAUSING HIGH REVS AND TIRE SPIN. I AM A MECHANIC AND THE ISSUES ARE THAT THIS TRANSMISSION HAS NO ACCESSIBLE FILTER WITHOUT REMOVING THE ENTIRE TRANSMISSION AND NUMBER 4 SERVO CAP IS FAULTY DUE TO THE CAP BEING MADE OF ALUMINUM AND WASHER MADE OF STEEL.

Jun 11, 2014

MY CLIMATE CONTROL MODULE COMPUTER TURNS OFF MY A/C FOR NO REASON WHEN I TURN ON THE A/C IT HAPPENS WHEN IT IS VERY HOT OUTSIDE. I HAVE HAD TO MAKE NUMEROUS TRIPS TO THE VOLVO DEALERSHIP TO HAVE SOFTWARE UPDATED WHICH DID NOT COST ANYTHING. WHEN THE CCM FIRST STARTED DOING THIS VOLVO THOUGHT IT WAS MY A/C COMPRESSOR AND I SPENT $1,200 ON A NEW A/C COMPRESSOR HOPING THAT WOULD FIX MY PROBLEM. IT DID NOT FIX THE PROBLEM AND THE RESULT IS I GET VERY HOT IN MY CAR WHEN IT TURNS OFF WHILE IM DRIVING AND I HAVE TO KEEP FIDDLING WITH IT WHILE DRIVING TO MAKE IT STAY ON. *TT

Aug 27, 2011

+ 1 more complaint for this component

FUEL SYSTEM, OTHER

5 complaints

STRONG FUEL SMELL, ESPECIALLY WHEN STANDING BESIDE THE CAR. DEALERSHIP IS UNSURE WHAT THE PROBLEM IS, BUT MECHANIC NOTICED GAS LEAKING ABOVE THE TANK. THERE ARE MANY PEOPLE WITH THE SAME OR SIMILAR PROBLEMS (SEE ONLINE VOLVO FORUMS), AND A NATIONWIDE RECALL MIGHT BE APPROPRIATE. I URGE THE AGENCY, AND PUT IT ON NOTICE, THAT FAILURE TO ACT MIGHT RESULT IN AN ACCIDENT THAT COULD BE FATAL. *TR

Nov 18, 2009

I NOTICED A FUEL SMELL COMING FROM THE PASSENGER COMPARTMENT, WHICH STEADILY GOT WORSE. I BROUGHT IT TO MY MECHANIC AND FOUND THE FUEL PUMP WAS LEAKING. I PAID TO HAVE IT REPLACED. *TR

Nov 26, 2007

LEAKING GAS FROM THE TOP OF THE GAS TANK. CURRENTLY HAVE A NHTSA CAMPAIGN NUMBER 07V152000 THAT ONLY COVERS CARS IN ARIZONA AND NEVADA. *TR

Oct 12, 2007

WHILE PULLING OUT OF A PARKING SPOT 2 MONTHS AGO, THE ENGINE OF MY 2002 VOLVO S60 2.4T W/37,500 MILES, BEGAN SPUTTERING, AND WHEN I GOT ONTO A MAJOR ROADWAY, THE CAR SUDDENLY WENT INTO "LIMP" MODE, WHEREBY IT WENT 5 MILES PER HOUR MAXIMUM. THE SUDDEN CHANGE IN SPEED ALMOST RESULTED IN MY CAR GETTING REAR-ENDED. I TOOK THE CAR TO THE DEALER, CHERRY HILL VOLVO IN NEW JERSEY, AND THEY DIAGNOSED THE PROBLEM AS PERTAINING TO THE ELECTRONIC THROTTLE MODULE (ETM). THE DEALER SAID THAT THE ETM NEEDED TO BE CLEANED, AND THEY PROCEEDED TO CLEAN IT. A WEEK AGO, I FOUND OUT THAT NHTSA 06V-441 WAS ISSUED, WHICH ADDRESSES THIS EXACT PROBLEM. HOWEVER, I WAS TOLD BY VOLVO THAT MY CAR, SINCE IT'S A TURBO, WAS NOT INCLUDED IN THE NHTSA LIST, BUT IT SHOULD BE.

Jun 27, 2007

I WAS DRIVING A CAR AND IT JUST LOST ALL POWER AND TOLD ME THAT THE ENGINE IS UNDERPERFORMING. THE THROTTLE JUST DROPPED AND EVEN THOUGH THE CAR WAS RUNNING , IT WAS UNABLE TO ACCELERATE. I THANK GOD THIS HAPPENED AT NIGHT ON A HIGHWAY WHERE THERE WAS ROOM TO PULL OVER SAFELY. I DO NOT EVEN WANT TO THINK WHAT COULD HAVE HAPPENED TO MYSELF OR OTHERS IF THIS HAPPENED DURING THE DAY IN BUSY HIGHWAY TRAFFIC. I WOULD STRONGLY URGE VOLVO TO HELP ME RESOLVE THIS ISSUE. THIS PUTS THE LIVES OF MY FAMILY AT VERY HIGH RISK. AND I THOUGHT VOLVO CLAIMS TO BE A SAFE VEHICLE ? PLEASE HELP. *JB

May 30, 2006

SEAT BELTS

4 complaints

THE 2002 VOLVO S60 HAD SAT OUTSIDE DURING THE DURATION OF A VERY HOT DAY. WHILE WAITING STOPPED AT THE PARKING LOT STOP SIGN ABOUT TO ENTER ROAD TRAFFIC A SOUND RESEMBLING AN UNCOILING SPRING WAS DETECTED AND THE SEAT BELT TENSION LET GO AND THE BELT WENT SLACK ONTO MY LAP. THERE CAR WAS NOT IN MOTION WHILE THIS EVENT OCCURRED. *TR

Sep 11, 2014

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE SEAT BELTS FAILED TO OPERATE BY NOT RETRACTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE. *TR

May 15, 2013

THE FRONT PASSENGER SEATBELT RETRACTED AND WOULD NOT MOVE TO ENGAGE THE PASSENGER. IT WAS STUCK IN PLACE. THE DEALER EXAMINED IT AND SAID IT WAS NOT POSSIBLE TO FIX BECAUSE IT IS A 'CLOSED SYSTEM' AND WOULD NEED TO BE REPLACED. THEY WOULD CHARGE OVER $650 TO REPLACE IT FOR PARTS AND LABOR. *TR

Mar 20, 2009

THE DRIVER'S SIDE SEAT BELT LOST TENSION WHILE DRIVING AND COMPLETELY UNROLLED AND WAS NO LONGER FUNCTIONAL. I CONTACTED MY NEAREST DEALER WHICH IS 30 MILES AWAY AND THEY ADVISED THAT THEY DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE AND TO CONTACT VOLVO ON CALL. I DID THIS AND WAS TOLD THAT BECAUSE THE VEHICLE WAS STILL DRIVEABLE IT WOULD NOT BE TOWED. VOLVO CUSTOMER SERVICE ADVISED THE SAME. I FOLLOWED UP WITH AN EMAIL TO VOLVO CUSTOMER SERVICE AND TO DATE I HAVE NOT RECEIVED ANY RESPONSE DESPITE RECEIPT OF CONFIRMATION OF MY E-MAILS. ON 7-10-03, I FINALLY DROVE THE VEHICLE TO THE DEALER WITH NO SEAT BELT. THE VEHICLE HAD BEEN PARKED SINCE 7-7-03. THE PART WAS ORDERED AND WILL BE AVAILABLE 7-14-03. IT SEEMS VOLVO HAD NO CONCERN FOR MY SAFETY OR THE FACT THAT I WAS DRIVING THE VEHICLE IN VIOLATION OF FL STATUTES - A COMPANY SUPPOSEDLY "COMMITTED TO SAFETY."*AK

Jul 11, 2003

STRUCTURE

4 complaints

WHILE DRIVING ON THE PA TURNPIKE, MY GLASS SUNROOF INEXPLICABLY JETTISONED OUT OF THE CAR. THE GLASS WAS INTACT AND SHATTERED ON THE SHOULDER OF THE ROAD. FORTUNATELY, I WAS DRIVING IN THE SLOW LANE AND THERE WAS NO ONE BEHIND ME. THE POTENTIAL FOR SERIOUS INJURY AND PROPERTY DAMAGE WAS AVOIDED, ALTHOUGH IT IS CLEAR THAT A DEFECT CAUSED THIS OCCURRENCE. THE MANUFACTURER (VOLVO) IS UNWILLING TO ADDRESS THE PROBLEM ALTHOUGH I HAVE CONTACTED THEIR NORTH AMERICAN OFFICE SEVERAL TIMES. I TOOK MY CAR INTO THE DEALERSHIP AND THEY TOLD ME IT WAS MY PROBLEM. *TR

Jan 12, 2009

THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE ASSEMBLY BROKE. DEALER SAID THE ONLY FIX WAS TO REPLACE THE ENTIRE INTERIOR DOOR PANEL ASSEMBLY, AS LINKAGE FOR DOOR IS BUILT INTO DOOR PANEL. DEALER ESTIMATE TO REPLACE PANEL $575. IT APPEARS LIKE VEHICLES HAVE HAD THE SAME ISSUE. THE MANUFACTURER SHOULD STEP UP TO RESOLVE THIS ISSUE WITH LITTLE FINANCIAL IMPACT TO THE OWNER(S). *TR

Jul 15, 2008

THROUGH NORMAL USE, IN THE COURSE OF THE LAST TWO YEARS BOTH OF THE FRONT INTERIOR DOOR HANDLE ASSEMBLIES HAVE BROKEN. MANUFACTURER'S SUGGESTED FIX IS TO REPLACE ENTIRE INTERIOR DOOR PANEL ASSEMBLY, AS LINKAGE FOR DOOR IS BUILT INTO DOOR PANEL, AN EXORBITANT COST AND EXTRAVAGANT FIX FOR SOMETHING SO SMALL. BROKEN INTERIOR DOOR LINKAGE MEANS OCCUPANTS MUST ROLL WINDOWS DOWN, AND ACCESS EXTERIOR DOOR HANDLE THROUGH WINDOW IN ORDER TO OPEN CAR DOOR. THIS IS A POTENTIAL SAFETY CONCERN IN EVENT OF A CRASH AND EMERGENCY EGRESS NEEDS TO BE MADE FROM THE VEHICLE. *TR

Jun 23, 2008

I PURCHASED MY NEW 2002 S60 AWD VEHICLE ON NOVEMBER 17, 2002 WITH 76 MILES ON IT AT BOSTON VOLVO VILLAGE IN BOSTON MA. SOON AFTER, I STARTED TO NOTICE VIBRATIONS AND HEAR NOISES, WHICH APPEARED TO BE COMING FROM UNDERNEATH THE GAS PETAL. I SCHEDULED MY FIRST OIL CHANGE FOR WEDNESDAY JANUARY 29TH WITH 3178 MILES ON IT. WHILE MY OIL CHANGE WAS BEING DONE, I ALSO WANTED THESE PROBLEMS INVESTIGATED AND FIXED. ON WEDNESDAY AFTERNOON, I RECEIVED A MESSAGE THAT MY CAR WAS READY TO BE PICKED UP. WHEN MY HUSBAND AND I DROVE DOWN TO BOSTON TO PICK UP THE CAR, MY HUSBAND WAS INFORMED THAT NO PROBLEMS WERE DISCOVERED CONCERNING THE NOISE I WAS HEARING. HOWEVER, THERE IS STRUCTURAL DAMAGE TO THE SUB-FRAME OF THE VEHICLE AND THAT IT THE DAMAGE OCCURRED WHILE THE VEHICLE WAS IN MY POSSESSION. WE KNOW THIS NOT TO BE TRUE SINCE I AM SOLE DRIVER OF THE CAR. THE SERVICE DEPARTMENT PROCEEDED TO CHARGE A $90 PARTS AND LABOR FEE BEFORE WE COULD TAKE THE CAR OF THE LOT. WHAT IS THE WARRANTY FOR? THE FOLLOWING MORNING, WHEN I BEGAN TO PUT MY 7 MONTH OLD BABY''S STROLLER IN MY TRUNK, I WAS EVEN MORE FRUSTRATED TO SEE THAT A PIECE OF MY CAR WAS IN MY TRUNK. I LEFT 2 MESSAGES TO GARY IN THE SERVICE DEPARTMENT EXPLAINING THAT I WAS UPSET THAT THIS PIECE WAS IN MY TRUNK, AND CONCERNED OF THE SAFETY OF DRIVING THE CAR, ESPECIALLY WITH MY BABY. UNFORTUNATELY, MY CALL WAS NOT RETURNED. I THEN CALLED HANK, CUSTOMER SATISFACTION MANAGER ON SATURDAY MORNING. AGAIN, HE WAS UNABLE TO ASSIST ME AND OF COURSE, I DID NOT RECEIVE A PHONE CALL BACK. I PURCHASED MY VEHICLE BASED ON THE SAFETY OF THE VEHICLE HOWEVER; I DO NOT FEEL SAFE. I BELIEVE THAT THIS DAMAGE WAS CAUSED PREVIOUS TO MY PURCHASE DUE TO THE CAR BEING USED AS A TEST DRIVE VEHICLE, OR POSSIBLY DONE BY A MECHANIC AT THE DEALERSHIP. WE ARE LOOKING FOR THE DEALERSHIP TO REPLACE THE CAR BUT THEY WILL NOT TALK TO US OR RETURN CALLS.

Feb 20, 2003

SEATS

3 complaints

NOTICED A BURNING SMELL WHILE DRIVING, AND SMOKE EMANATING FROM LEFT SIDE OF DRIVER'S SEAT. FELT AROUND AND MY HAND WAS BURNED. PULLED OVER TO FIND THAT THE HEATING ELEMENT INSIDE THE SEAT HAD BURNED THROUGH THE CUSHION AND LEATHER LEAVING A HOLE ON THE SIDE OF THE DRIVER'S SEAT. SEARCHING THE INTERNET, THIS APPEARS TO HAVE ALSO HAPPENED TO OTHER DRIVERS. *TR

Feb 13, 2013

Fire: 1

Injuries: 1

WHILE DRIVING IN MY VOLVO S60 THIS PAST WEEK I HAD THE SEAT HEATER ON. I NOTICED IT GOT EXTREMELY HOT, THE SEAT SEEMED MUCH HOTTER THAN IT USUALLY GOT WHEN I DO PUT IT ON, AT FIRST I DIDN'T THINK ANYTHING OF IT SINCE IT HAS BEEN SO COLD I JUST FIGURED "WOW THIS IS WORKING GREAT!" BUT THE NEXT MORNING WHEN GOING OUT TO WORK I NOTICED A BURNT MARK CIRCLE IN SHAPE ON THE SIDE OF THE SEAT WHEN GETTING INTO MY VOLVO. I WAS UPSET SINCE I DON'T SMOKE AND I AM THE ONLY ONE WHO DRIVES MY CAR. WHEN I WENT TO PUT ON THE HEATER FOR THE SEAT THE SEAT NEVER GOT HOT. I WAS WONDERING IF THEIR IS ANYONE ELSE WHO HAS HAD THIS PROBLEM AND IF THIS CAR HAS A RECALL DUE TO A SAFETY ISSUE. TO ME IT IS OBVIOUS THAT SOMETHING WAS BURNING IN THE HEATING ELEMENT AND BURNT OUT THE SEAT HEATER. IF THERE WAS A RECALL ON THIS I NEVER RECEIVED ANY INFORMATION ABOUT IT. WHAT MADE ME WONDER IF THERE WAS RECALL ON THIS I REMEMBER READING IN THE PAPER ABOUT A WOMEN WHO HAD A FIRE IN HEATED SEAT THIS PAST YEAR. PLEASE GET BACK TO ME REGARDING THIS INFORMATION. THANK YOU, [XXX]. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 07, 2006

THE THIRD SEAT LATCH MALFUNCTIONED AND BROKE, THE VEHICLE WAS TAKEN TO THE DEALER WHO PROVIDED NOT REMEDY. NLM

Mar 26, 2002

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

I WAS STOPPED AT STOP LIGHT WAITING TO TURN LEFT. UPON LIGHT TURNING GREEN, I ACCELERATED TO TURN LEFT. CAR, WITHOUT WARNING, LOST ACCELERATION, STEERING, AND BRAKING AS IF IN LIMP HOME MODE. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD. I THEN PUT CAR IN PARK AND TURNED OFF ENGINE. CAR STARTED BACK UP AND DROVE WITHOUT INCIDENT. THERE WERE NO INDICATOR LIGHTS. TOOK CAR TO LOCAL GARAGE AND NO CODES CAME UP. THEN AGAIN ON MARCH 23, 2011 CAR AGAIN LOST ALL ACCELERATION AND STEERING. THIS TIME THE CAR WAS BEING DRIVEN APPROXIMATELY 40 MPH. NO WARNING INDICATORS WERE LIT. PUT CAR INTO PARK AND IT STARTED WITHOUT INCIDENT. TOOK CAR TO DEALER ON MARCH 25, 2011. THE DEALER SAID NO CODES CAME UP AND THEY WERE HAVING TROUBLE DIAGNOSING THE FAILURE. AFTER 4 DAYS THEY CALLED TO TELL ME IT COULD BE THE MASS AIR FLOW SENSOR AND THROTTLE BODY NEEDED TO BE CLEANED (COST $660). HOWEVER, THEY COULD NOT SAY FOR SURE IF THIS WAS THE CAUSE OF THE FAILURE. I AM GETTING THE SUGGESTED REPAIRS DONE. HOWEVER AFTER READING THE NUMEROUS COMPLAINTS DESCRIBING THIS SAME FAILURE, I FEEL VERY UNEASY ABOUT DRIVING MY CAR. VOLVO NEEDS TO ADDRESS THESE NUMEROUS COMPLAINTS AS THIS IS A MAJOR SAFETY CONCERN. I DRIVE MY CAR WITH TWO SMALL KIDS IN THE BACK SEAT EVERYDAY. I AM TERRIFIED THIS FAILURE WILL HAPPEN AGAIN. THERE WAS A RECALL ON MY MODEL AND YEAR CAR FOR THIS TYPE OF FAILURE, HOWEVER MY VIN IS NOT INCLUDED.

Mar 29, 2011

TWO MALFUNCTIONS EXIST WITH THE 2002 VOLVO S60. THE FIRST ONE IS A FAULTY DRIVER'S INFORMATION MODULE DEFECT THAT CAUSES A TOTAL MALFUNCTION OF THE ENTIRE DASHBOARD. SPECIFICALLY, THE DASHBOARD GOES COMPLETELY BLANK WHILE DRIVING AND ALL OF THE GAUGES BECOME INOPERABLE, INCLUDING THE SPEEDOMETER. THEREFORE, PREVENTING THE DRIVER FROM BEING ABLE TO CONTROL OR MONITOR THE VEHICLE'S SPEED. THE SECOND MALFUNCTION IS THE FRONT AND REAR HEATED 02 OXYGEN SENSORS. THESE MANUFACTURE DEFECTS HAVE A POTENTIAL TO CAUSE A VERY SERIOUS ACCIDENT. THE DRIVER'S INFORMATION MODULE AND THE 02 SENSORS WERE MANDATORY COMPONENTS THAT WERE REQUIRED TO BE REPLACED AS OPPOSED TO REPAIRED.

Jun 29, 2010

SUSPENSION

2 complaints

I PRESENTLY OWN A 2002 VOLVO S60 SEDAN. ON OCTOBER 14TH, 2009, AT APPROX. 5:30 AM, THE FRONT DRIVERS SIDE BALL JOINT SEPARATED FROM MY VEHICLE, CAUSING FAILURE OF MY UPPER BALL JOINT, THEN SEPARATING MY CV JOINT AND SHAFT FROM MY TRANSMISSION. THIS IN TURN, CAUSED EXTENSIVE BODY DAMAGE TO MY VEHICLE. I THANK GOD, THAT I WAS ONLY TRAVELING 20 MILES PER HOUR. IF I WAS ON THE HIGHWAY, I WOULD NOT BE WRITING THIS TODAY. I NOTIFIED DALZELL VOLVO IN DEDHAM, MASS. AND ALSO FILED A CLAIM WITH VOLVO OF NORTH AMERICA, CLAIM NUMBER 376672. MY CLAIM FOR REIMBURSEMENT OF REPAIRS WAS DENIED BY MR. JOHN WILLETS OF VOLVO. I AM VERY CONCERNED FOR ALL THE OTHER OWNERS OF THIS TYPE OF VEHICLE. WHEELS SHOULD NOT BREAK OFF WHILE DRIVING. *TR

Nov 05, 2009

Crash: 1

WHEN MAKING A SHARP TURN THE VEHICLE FELT LIKE IT WAS TAILING AND DID NOT TRACK PROPERLY. IT ALSO FELT LIKE IT WAS GOING TO SPIN OUT OF CONTROL. THE DEALERSHIP HAS BEEN CONTACTED SEVERAL TIMES, BUT THE CAUSE OR A REMEDY TO THE PROBLEM HAD NOT BEEN FOUND. *JB

Apr 05, 2004

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

STEERING WHEEL FROZE AND VEHICLE COULD NOT ACCELERATE. TOWED TO THE DEALER WHO FOUND OUT THAT THE CAUSE WAS A DEFECT IN THE AXLE. *LA WHEN THE CONSUMER MANAGED TO PULL OVER AND PLACED THE VEHICLE INTO PARK, THE VEHICLE CONTINUED TO MOVE. ON A SEPARATE OCCASION, THE IGNITION CHIP HAD TO BE CHANGED BECAUSE THE VEHICLE WOULD NOT START.

Feb 23, 2004

THE VEHICLE EXPERIENCED PROBLEMS WITH IT'S STEERING AND GAS PEDAL. WHEN THE VEHICLE WAS PLACED IN PARK IT CONTINUED TO MOVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE IGNITION CHIP HAD TO BE REPLACED, BECAUSE THE VEHICLE FAILED TO START. WHILE DRIVING, THE CONSUMER WAS UNABLE TO CONTROL THE VEHICLE, THE VEHICLE WOULD ACCELERATE, THE STEERING WHEEL WAS FROZEN AND THE WINDOWS WERE UNCONTROLLABLY MOVING UPWARD AND DOWNWARD, WHEN THE CONSUMER PLACED THE GEAR INTO PARK, THE VEHICLE CONTINUED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THERE WAS A DEFECT WITH THE AXLE. *JB

Feb 19, 2004

POWER TRAIN,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIVE TIMES IN ONE MONTH THE GEAR SOMETIME DON'T WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 06, 2018

ELECTRICAL SYSTEM,AIR BAGS,SEATS

1 complaint

SERVICE LIGHTS SCROLL IN SPORADIC MOTION FLIPPING THROUGH CONSTANT ALERTS, CHECK ENGINE LIGHT, AIR BAG LIGHT, CONSTANT ELECTRICAL PROBLEMS GOING ON, FUEL DOOR WONT OPEN, BOTH FRONT SEATS HAVE ELECTRICAL PROBLEMS, OBVIOUS BURN THRU ON PASSENGER SIDE INDICATES ITS BEEN OVERHEATED AND DANGEROUS. EVERYTIME I'VE TAKEN IT IN THE SHOP THEY SAY THERE ARE NO RECALLS - YET PLENTY OF COMPLAINTS OVER FIRES WITH SEATS. CAN'T USED HEATED SEATS AT ALL. ENGINE SEEMS TO REMAIN INCONSISTENT IN SPEED, DASHBOARD LIGHTS GO COMPLETELY OUT AND THE ELECTRICAL ISSUES AFFECT BACK BRAKE LIGHTS. THE ELECTRICAL ISSUES BOUNCE IN CYCLES TO WHERE NO ONE CAN DETECT THE PROBLEMS. CHECK ENGINE LINE CONTINUES TO HAVE TO BE RESET AND SERVICE LIGHTS CONTINUALLY SEND SCROLLED WARNING TO PULL OVER. ALREADY HAD VEHICLE TOWED AND CAN'T TRUST VEHICLE WILL START. ALWAYS A WIRING ISSUE INVOLVED. THE CAR IS IN THE SHOP NOW AGAIN. 3/16/18 (SAME ISSUES)

Mar 16, 2018

AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

POSIBLE TASKATA RECALL AIR BAG LIGHT ON/ENGINE MISSING BAD/TRANMISSION SHIFT FAST AND HARD-SUN ROOF DON'T WORKS HAD TUNE-UP DONE CHANGE TURBO CHARGER REPLACED/REPLACED TROLLDER BODY-REPLACE THE RADIATOR BETWEEN AND A/C EVAPORATOR THAT CONNECT FROM TURBO AND TROLLER BODY ROUGH IDLEING WHILD STARTING AND DRIVING ON THE CITY STREETS. I WOULD ASK THE POWER TRAIN AND THE SPEED CONTROL TO INCLUDE THE ELECTRICAL SYSTEM BE REVIEWED FOR SERVICE AND ANY UNKNOWN OR OTHER.

May 26, 2017

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,WHEELS,SEATS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER

1 complaint

"TAKATA RECALL" I JUST GOT MY 2002 VOLVO S60 AS A GIFT AND WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. I AM UNABLE TO DO ANYTHING WITH THE VEHICLE DUE TO THE PROBLEMS THAT IT CONSISTS OF BECAUSE OF ALL THE RECALLS ON IT PLEASE HELP ME I NEED A RELIABLE VEHICLE TO TAKE CARE OF MY KIDS AND TO GET BACK AND FORTH TO WORK. I HAVEN'T HAD THE NAME SWITCHED OVER TO MY NAME YET MY NAME IS [XXX] PHONE NUMBER [XXX] THANK YOU SO MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 19, 2016

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT OBSERVED THAT THE FUEL PUMP MODULE WAS LEAKING. THE CONTACT ALSO OBSERVED THAT THE INSTRUMENT PANEL DID NOT DISPLAY THE VEHICLE MILEAGE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mar 24, 2016

SUSPENSION,WHEELS,FUEL/PROPULSION SYSTEM

1 complaint

I AM SMELLING GAS ALL THE TIME MY RADIO CHANGE CHANNEL ON IT,S OWN, AIR BAG LIGHT IS ON THE FRONT RIGHT & LEFT CONTROL ARM TIE ROD END SHAFT CV SHAFT ALL IS BAD ALL @ THE SAME TIME HOW COULD IT BE ????

Oct 01, 2015

ENGINE

1 complaint

TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS STEAM COMING FROM THE FRONT OF THE VEHICLE AND THE LOW COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

May 11, 2015

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

FUEL PUMP LEAK , DEALER TOLD ME IT WAS RECALLED FOR CRACKED FUEL PUMP UNDER CAMPAIGN # 07V152000. R176 AND CAR IS NOW TOO OLD TO HAVE FREE REPAIRS I WAS NEVER NOTIFIED OF RECALL AND THE CAR WAS PURCHASED USED BUT FROM A VOLVO NEW CAR DEALER, CAN I BE MADE WHOLE? *TR

May 21, 2013

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,SEATS,EQUIPMENT,TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAMS). THIS SCENARIO IS A COMMON SAFETY ISSUE ASSOCIATED WITH MANY OTHER SIMILAR VOLVO YEARS AND MODELS. I HAD TO STOP THE CAR IMMEDIATELY TO AVOID CRASHING AND CALL SOMEONE TO PICK ME UP. ALL SYMPTOMS FROM THIS "BLACKOUT" DID NOT AND HAVE NOT DISAPPEARED SINCE IT HAPPENED, MAKING THE CAR UNDRIVABLE. THESE SYMPTOMS ARE SUSPECT TO BE THE RESULT OF A CEM FAILURE, WHICH ALSO CONTROLS EMISSIONS. AS STATED PREVIOUSLY, THIS EXACT SCENARIO HAS CAUSED THOUSANDS OF SIMILAR VOLVO YEARS AND MODELS TO BE RECALLED/REPAIRED ON VOLVO'S BEHALF. UNFORTUNATELY, MY VEHICLE MODEL HAS NOT BEEN PLACED UNDER RECALL FOR THIS EXTREMELY, DANGEROUS SAFETY DEFECT. I WOULD LIKE TO SEE ACTION TAKEN AGAINST VOLVO AND REPAIR COSTS COVERED ON THEIR BEHALF. SYMPTOMS: BRAKE FAILURE STOP SAFELY WARNING MESSAGE ENGINE SYSTEM SERVICE REQUIRED WARNING MESSAGE SRS AIRBAG SERVICE URGENT WARNING MESSAGE LOW BEAM HEADLIGHTS NOT WORKING HIGH BEAMS HEADLIGHTS NOT WORKING CHECK ENGINE LIGHT ON ABS LIGHT ON TRACTION CONTROL LIGHT ON ODOMETER NOT WORKING RADIO NOT WORKING POWER SEATS & HEATED SEATS NOT WORKING 12V SOCKETS (FRONT & REAR) NOT WORKING TRIP ODOMETER NOT WORKING CLOCK RESET. *TR

Jan 09, 2013

ELECTRICAL SYSTEM,ENGINE

1 complaint

THE VEHICLE WOULD NOT START. THERE WAS FULL BATTERY POWER AND THE COMPUTER STATED IT WAS THE IMMOBILIZER CHECK MANUAL. SEVERAL ATTEMPTS WERE MADE AND CAR SAT OVERNIGHT.THE VOLVO S60 RESTARTED IN THE MORNING. THE CAR RAN FINE FOR A DAY AND WOULD NOT START AGAIN. DEALERSHIP STATED THAT THE ANTENNA RING OR KEY CHIP MIGHT BE BAD. THE ANTENNA RING WAS CHANGED AND THE CAR WOULD NOT START A WEEK LATER AGAIN. THE CAR WAS TAKEN TO DEALER SHIP AND PLACED ON SCANNER. THE CAR FUNCTION NORMALLY FOR TWO WEEKS AND DID NOT START AGAIN. SEVERAL BLOGS CONCERNING THIS MATTER HAVE BEEN SET UP WITHOUT ANY ANSWERS FOR THE CONSUMER. THE DEALERSHIPS SCANNED THE VEHICLE AND CHANGED PARTS AND THE PROBLEM STILL PERSISTS. IN MY CASE THE DEALERSHIP STATED THAT IT DID SHOW A PROBLEM. YET THE PROBLEM IS NOT FIXED. CONSUMERS ARE BEING STRANDED OR IN MY CASE STRANDED SEVERAL TIMES FOR HOURS UNTIL THE VEHICLE STARTS LATER. *TR

Nov 28, 2012

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

FROM AROUND OCT. OF 2011 I HAVE BEEN EXPERIENCING TROUBLE WITH MY THROTTLE BODY OR AS VOLVO CALLS IT 'ELECTRONIC THROTTLE MODULE'. THESE PROBLEMS INCLUDE BUT ARE NOT LIMITED TO, STALLING AT FREEWAY SPEEDS, ROUGH STARTING/ NOT STARTING AT ALL, REDUCED ENGINE PERFORMANCE NOT ALLOWING FOR SAFE SPEED TO BE MAINTAINED, COSTLY REPAIR WORK WITH NO IMPROVEMENT, AND BOUTS OF SELF ACCELERATING AT STOPS WITH PARKING BRAKE AND FOOT BRAKE ENGAGED. I HAVE RESEARCH A VOLVO RECALL/ WARRANTY EXTENSION FOR A DEFECTIVE THROTTLE BODY, CONTACTED VOLVO CUSTOMER SERVICE ONLY TO GET THE RUN-AROUND. VARIOUS WEB FORUMS ENCOURAGE OWNER EXPERIENCING THESE PROBLEMS TO FILE COMPLAINT WITH NHTSA TO HELP COME TO A RESOLUTION. *TR

Oct 16, 2012

FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

1 complaint

I AM A RESIDENT OF TEXAS. I JUST BOUGHT A 2002 VOLVO S60 ABOUT THREE MONTHS AGO, AND I'VE NOTICED A STRONG FUEL SMELL IN AND AROUND CAR. THERE IS A LEAK IN THE FUEL PUMP AND WHEN CAR IS PARKED, FUEL FORMS A PUDDLE UNDER CAR. IT IS EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, BOTH FOR MYSELF BUT ALSO FOR THE GENERAL PUBLIC. I SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND THE FOLLOWING RECALL INFORMATION FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE: MAKE: VOLVO MODEL: S60 MODEL YEAR: 2002 MANUFACTURER: VOLVO CARS OF N.A. LLC. MFR'S REPORT DATE: DEC 17, 2009 NHTSA CAMPAIGN ID NUMBER: 09V483000 NHTSA ACTION NUMBER: PE09039 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP RECALL STATES THAT AS REMEDY FOR THIS ISSUE: "DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. " HOWEVER, WHEN I CONTACTED ROGER BEASLEY VOLVO OF AUSTIN, TX, I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIR TO THE TUNE OF $720. *TR

Sep 24, 2012

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

THERE WERE FOUR OCCUPANTS IN THE VEHICLE. AS WE WERE DRIVING HOME FROM THE MALL, WE NOTICED A BRIEF INTERRUPTION IN THE LIGHTS AND RADIO. A FEW MILES DOWN THE ROAD, THERE WAS AN ELECTRICAL FAILURE AND THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD, BUT WE WERE ABLE TO GET IT CRANKED BACK UP IN LESS THAN A MINUTE. WE DROVE APPROXIMATELY TWO MORE MILES AND PULLED INTO OUR DRIVEWAY AND SHUT THE CAR OFF. WE HEARD A SOUND LIKE AN ALARM, BUT IT WAS SO FAINT; BEFORE WE HAD TIME TO THINK ABOUT IT FURTHER, THE CAB BEGAN TO FILL WITH BLACKISH GREY SMOKE INTO THE BACKSEAT AREA. WE ALL GOT OUT QUICKLY AND WALKED TO THE BACK OF THE CAR. I NOTICED FLAMES BEHIND THE DRIVER SIDE TAIL LIGHT (WHERE THE BATTERY IS LOCATED) AND TOLD MY HUSBAND. HE OPENED THE TRUNK (BURNING HIS FINGERTIPS), AND FLAMES SHOT UP INTO THE AIR. I IMMEDIATELY CALLED 911 BECAUSE THE FLAMES WERE HIGH AND FAST-MOVING. THE 911 DISPATCHER INSTRUCTED US TO STAY AWAY FROM THE CAR AND NOT TRY TO PUT THE FIRE OUT DUE TO THE OBVIOUS DANGERS OF A FAST-MOVING CAR FIRE. THE FIRE DEPARTMENT ARRIVED WITHIN FIVE MINUTES AND BEGAN PUTTING THE FIRE OUT; HOWEVER, THE CAR WAS A TOTAL LOSS UP TO THE ENGINE, WHICH WAS NOT BURNED. AFTER INSPECTION, THE FIRE DEPARTMENT DEEMED IT A LOSS DUE TO AN ELECTRICAL FIRE. I HAVE CONTACTED VOLVO, BUT THEY HAVE NOT RESPONDED TO ME AS OF YET. THERE HAVE BEEN SEVERAL RECALLS ON THIS PARTICULAR VEHICLE, AND WE ARE WORRIED THAT VOLVO MAY HAVE MISSED ONE. FOR THE SAFETY OF OTHERS, I AM REPORTING THIS SAFETY HAZARD. THE CAR REMAINS IN OUR DRIVEWAY AWAITING INSURANCE ADJUSTMENT; HOWEVER, I AM HOPEFUL THAT EITHER VOLVO OR SOMEONE WHO DOES SAFETY INSPECTIONS WOULD CLAIM THE CAR TO INVESTIGATE THE CAUSE OF THE FIRE FURTHER. *TR

Sep 04, 2012

Fire: 1

Injuries: 1

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

PURCHASED USED S60 IN NOVEMBER 2011 WITH 137,000 MILES. A FEW WEEKS LATER VARIOUS PROBLEMS MANIFESTED: SCRAMBLED LETTERS IN DASHBOARD MESSAGE, DRIVER DOOR LOCKS INTERMITTENTLY WORKED, RADIO SELF TUNED TO DIFFERENT STATION, SPEEDOMETER GIVING FALSE READINGS OR STUCK AT CURRENT SPEED OR READING ZERO, FUEL GAUGE MALFUNCTION, ALL INSTRUMENTS ON PANEL FLICKERED, ALL INSTRUMENTS WENT "DARK" WHILE DRIVING. AT FIRST RESTARTING CAR WOULD CLEAR PROBLEM. THEN FREQUENCY BETWEEN FAILURES INCREASED. JUST BEFORE COMPLETE FAILURE - CAR NEEDED TO BE "COLD" FOR INSTRUMENTS TO WORK - WITH INSTRUMENTS FAILING ONCE ENGINE WARMED. FINALLY IN FEBRUARY 2012 AT ABOUT 147,021 MILES THE PANEL COMPLETELY FAILED WHILE DRIVING - GIVING DRIVER NO READINGS (SPEED, FUEL, TEMP, MILEAGE, OR WARNING INDICATORS) AND WOULD NOT RESET. INTERNET FORUMS OF VOLVO OWNERS SUGGESTED IT WAS A DRIVER INFORMATION MODULE FAILURE. OWNERS FORUMS PINPOINTED 3 PROBABLE CAUSES OF A DIM FAILURE - 1. LOOSE CONNECTION OF THE MOTOROLA MICROCHIP, 2. LOOSE CAPACITOR/RESISTOR 3. LACK OF PROTECTION FROM HEAT/HEAT TRANSFER TO INDIVIDUAL PRONGS IN MICROCHIP OR BETWEEN CAPACITOR/RESISTOR AND THE CIRCUIT BOARD. SOME ELECTRICALLY SAVVY OWNERS FIXED BY REFLOWING/RESOLDERING/HEAT PROTECTING SAID COMPONENTS. OUR LOCAL VOLVO DEALER CONFIRMED DIM FAILURE AND QUOTED APROX. $1500 FOR A NEW INSTRUMENT CLUSTER AND 3 HRS. LABOR. WE CHOSE TO SEND DIM/INSTRUMENT CLUSTER OUT FOR A REFURBISHMENT TO BAA REMANUFACTURING INC. ON REINSTALLATION WARNING MESSAGE READ "SRA/AIRBAG-SERVICE URGENT". ASKED DEALER TO CLEAR DIM CODE FIRST, THEN FROM SRS MODULE PER BAA-REMAN INSTRUCTIONS. DEALER JOB DESCRIPTION/RECEIPT STATED THEY CLEARED CODES DIM 0001, 0003, 0005, 0006, E003, SRS 00D4, E003. NO PROBLEMS WITH LOCKS/RADIO/INSTRUMENT CLUSTER SINCE REMANUFACTURE IN THE LAST 10,000 MILES/5 MONTHS. VOLVO'S ORIGINAL DIM CIRCUIT BOARD POORLY DESIGNED/ASSEMBLED. *TR

Jul 10, 2012

EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE TURN SIGNAL WOULD STOP WORKING SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.

Oct 14, 2011

POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

VOLVOS-60 24T TOOK CAR TO DEALER BILL GRAY VOLVO FOR ELECTRICAL PROBLEM AND TRANSMISSION PROBLEM. CAR WAS RETURNED TO ME WITH AIR BAG PASSIVE RESTRAINT SYSTEM INOPERABLE AND DEALER REFUSES TO CORRECT PROBLEM OR TO EVEN ACCEPT RESPONSIBILITY FOR SAME. *TR

Aug 30, 2011

CHILD SEAT

1 complaint

MY TWO-YEAR-OLD SON RIDES REAR-FACING IN HIS SUNSHINE KIDS RADIAN XTSL, INSTALLED WITH SUPERLATCH AND THE REAR-FACING TETHER. I AM A CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN, SO I KNOW THE INSTALLATION WAS CORRECT. WHEN MY SON PLACES HIS FOOT ON THE TILT LOCK MECHANISM OF THE SUPERLATCH, IT SIGNIFICANTLY LOOSENS IT. IT LOOSENS IT SO MUCH THAT THE CHILD RESTRAINT MOVES MORE THAN 1" FROM SIDE-TO-SIDE AND FRONT/BACK. HE DID THIS WHILE WE WERE DRIVING. WHEN I HAD INITIALLY PLACED HIM IN HIS CHILD RESTRAINT, THERE WAS A TIGHT INSTALLATION (I ALWAYS CHECK), BUT WHEN WE ARRIVED AT OUR DESTINATION, IT WAS VERY LOOSE WHEN I TOOK HIM OUT. THAT'S WHEN I NOTICED THAT HOW HE PUTS HIS FOOT ON THE TILT LOCK MECHANISM. IF WE HAD BEEN IN A MOTOR VEHICLE COLLISION DURING THIS TIME, THERE IS A GREAT CHANCE THAT HE COULD HAVE BEEN SERIOUSLY INJURED OR DIED. I IMMEDIATELY CONTACTED SUNSHINE KIDS VIA EMAIL. THEIR REPRESENTATIVE WAS QUICK TO RESPOND TO ME AND THEY SENT ME A REPLACEMENT SUPERLATCH. I HAVE NOT HAD ANY PROBLEMS WITH THE NEW SUPERLATCH. THE REPRESENTATIVE TOLD ME THAT THERE HAVE BEEN SEVERAL REPORTS MADE ABOUT THIS ISSUE, BUT THAT SUNSHINE KIDS HAS NOT BEEN ABLE TO "REPLICATE THIS ISSUE" IN THEIR "EXTENSIVE TESTING." SHE SAID THAT THE NEW RADIANS MADE AFTER FEBRUARY 2011 ARE EQUIPPED WITH THE NEW UPDATED SUPERLATCH. THEY HAVE ADDED A RETAINER CLIP TO ALL TILT LOCK MECHANISMS ON THE SUPERLATCH WHICH CHANGES THE RELEASE ANGLE AND PREVENTS ANY LOOSENING. THEY ALSO OFFER THE UPDATED TILT LOCK MECHANISM TO ANY CUSTOMER WHO HAS A CONCERN ABOUT THEIR SUPERLATCH. I FEEL THAT THERE SHOULD BE A RECALL, BECAUSE THERE MAY BE MANY CUSTOMERS WHO ARE UNAWARE OF THIS DEFECT. EVEN IF THE INSTALLATION IS CORRECT WHEN YOU PLACE YOUR CHILD IN THE CHILD RESTRAINT, THE LOOSENING CAN OCCUR, UNKNOWINGLY, WHILE YOU ARE DRIVING AND POSES SERIOUS RISK TO PASSENGERS. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=S60, MODEL=VOLVO) *KB

Aug 16, 2011

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AND THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE SHIFTED INTO LIMP HOME MODE. THE VEHICLE WOULD ONLY MOVE 5 MPH. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; IT PERFORMED CORRECTLY AFTER THE RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE SOFTWARE AS UPDATE AND THE THROTTLE MODULAR AND MASS AIR FLOWS WERE REPLACED. THE CONTACT REFERENCED RECALL 06V441000 (VEHICLE SPEED CONTROL) WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 98,000.

Oct 14, 2010

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN IT SUDDENLY FAILED WITHOUT WARNING AND WOULD ONLY BLOW OUTSIDE AIR INTO THE VEHICLE CABIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE COMPRESSOR AND RECEIVER DRYER WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 170,000. UPDATED 11/16/10. *LJ UPDATED 5/24/11 *CN

Oct 08, 2010

FUEL SYSTEM, GASOLINE,POWER TRAIN

1 complaint

I WAS STUCK IN HIGH WAY TRAFFIC FOR ABOUT 45 MINUTES, ONCE THE TRAFFIC CLEARED I TRIED TO ACCELERATE BUT COULD NOT, I WAS AFRAID I WAS GOING TO GET HIT BECAUSE I COULD NOT GET MY VEHICLE UP TO A SAFE SPEED (THE VEHICLE WENT INTO LIMP MODE). I WAS ABLE TO GET THE CAR TO AT LEAST 50 MPH TO GET IT HOME. THIS NOW HAPPENS WITHIN APPROX 1-2 MILES OF DRIVING. DUE TO THE HI COST OF REPAIRS FOR THIS VEHICLE I HAD THE DIAGNOSTICS DONE FIRST (COST $90.00), THE RESULT WAS A BAD MASS-AIR SENSOR AND FAULTY THROTTLE POSITION SENSOR. I HAD THE MASS-AIR SENSOR REPLACED AT A COST OF $140.00, I THEN HAD THE THROTTLE POSITIONING SENSOR CLEANED ( THIS IS WHAT THE DEALERSHIP WILL DO FIRST, BECAUSE OF THE HI COST INVOLVED IN REPLACING THE THROTTLE BODY & PROGRAMMING IT) AT A COST OF $180.00. THE CLEANING DID NOT WORK AND THEREFORE THE THROTTLE BODY NEEDS TO BE REPLACED AND PROGRAMMED AT A COST OF $800.00. *TR

Sep 27, 2010

ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

I HAD 5 INCIDENTS WHILE I WAS DRIVING THAT MY VEHICLE GOT OUT THE CONTROL AFTER NOTICED THE ANTI-SKID LIGHT MESSAGE CAME ON. I HEAR THE SAME SITUATION TO OTHER PEOPLE AS WELL. I WENT TO VOLVO ABOUT THE ANTI-SKID SITUATION AND THEY FOUND AND A FACTORY FAULT IN THE BRAKE CONTROL MODULE THAT CAUSE FAILURE TO THE STEERING ANGLE SENSOR. I KNOW THIS IS A FACTORY FAILURE AND MALFUNCTION ISSUE FROM VOLVO. THE PART IS AVAILABLE BUT THEY DECLINED TO BE RESPONSIBLE ABOUT THIS MATTER. *TR

Jul 20, 2010

STEERING

1 complaint

2002 VOLVO S60 2.4T MODEL. PICKED UP MY CAR FROM AN AUTHORIZED VOLVO REPAIR CENTER FOR ROUTINE MAINTENANCE AND WAS ADVISED THAT I NEEDED A NEW GEAR BOX. THIS GEAR BOX RUNS AT A COST OF $2,000 WITH ABOUT 4 OR 5 HOURS OF LABOR AT $400. THE CAR HAS ONLY 77,000 MILES ON IT AND I STRONGLY BELIEVE THAT IT IS PREMATURE FOR THIS PART TO FAIL. I HAVE SEARCHED THE INTERNET REFERENCES ON THE TOPIC AND FIND IT TO BE SOMEWHAT WIDESPREAD. I WOULD APPRECIATE SOME FEEDBACK ON THE ISSUE AS I PLAN TO ADDRESS VOLVO CORPORATE FOR A RESOLUTION. *TR

Nov 18, 2008

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE FAILURES WERE RELATED TO RECALL#07V152000, FUEL SYSTEM; HOWEVER, HER VIN WAS EXCLUDED. THE FAILURE AND CURRENT MILEAGES WERE 102,000.

Oct 08, 2008

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

SEP 29,2006 MY WIFE WAS DRIVING HOME AND THE CAR SHUT OFF AS SHE WAS MAKING A TURN. SHE ALSO NOTED THE SIGNAL LIGHTS AND DASH LIGHTS WERE ACTING ERRATICALLY. COME MONDAY WE ARE SCHEDULING A VISIT TO THE DEALERSHIP. THIS APPEARS TO BE A SAFETY ISSUE THE REASON BEING SUPPOSE SHE HAD BEEN IN HIGHWAY TRAFFIC. *JB

Oct 01, 2006

VISIBILITY

1 complaint

AN 8-INCH CRACK APPEARED IN MY VOLVO'S DRIVER-SIDE WINDOW WHILE WE WERE DINING INSIDE. THE NEXT MORNING THE HAIRLINE CRACK HAD CROSSED THE WINDOW, LEFT TO RIGHT. OUR AUTO INSURERS GOT SAFELITE TO REPLACE THE WINDOW. THE SAFELITE EXPERT LOOKED AT THE ORIGINAL FACTORY WINDOW AND DECLARED IT DEFECTIVE AS A PIECE OF IT WAS MISSING FROM ONE CORNER WHEN THE VOLVO FACTORY INSTALLED IT IN MY 2002 S60 T5 VEHICLE. *JB

Apr 18, 2006

SUSPENSION,TIRES,WHEELS

1 complaint

DT*: THE CONTACT STATED AFTERMARKET RIMS AND TIRES WERE INSTALLED ON THE VEHICLE. WHILE MAKING LEFT TURNS THE TIRES RUBBED AGAINST THE FENDER WALL. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE AN AFTERMARKET SPACER BAR WAS INSTALLED WHICH TEMPORARILY REMEDIED THE PROBLEM. AFTERWARDS, THE DEALERSHIP PUT THE ORIGINAL TIRES AND RIMS BACK ON THE VEHICLE. THE CONTACT BELIEVES THE AFTERMARKET SPACER BAR HAS INTERFERED WITH THE INTEGRITY OF THE VEHICLE.

Mar 23, 2006

VEHICLE SPEED CONTROL,TIRES

1 complaint

DT: VEHICLE STALLED/DIED/OST POWER WHILE DRIVING 30-35 MPH DUE TO THROTTLE BODY FAILURE. *AK

Aug 08, 2005

SUSPENSION,TIRES

1 complaint

I PURCHASED A 2002 S-60 AWD IN THE FALL OF 2002, LESS THAN 90 DAYS LATER I DEVELOPED A VIBRATION. THE DEALER COULD FIND NOTHING WRONG. I TOOK IT TO A REPUTABLE TIRE DEALER AND HAD AN ALIGNMENT AS WELL AS THE PIRELLI TIRES BALANCED. I HAVE HAD THE VEHICLE ALIGNED TWICE SINCE PURCHASE. I HAVE HAD THE TIRES BALANCED APPROX. 10 TIMES. I HAVE HAD TWO BLOW-OUTS, DESTROYING ONE WHEEL. BOTH BLOW-OUTS REQUIRED A NEW TIRE. DURING ALL OF THIS THE VIBRATION COULD NOT BE CORRECTED BY EITHER THE LOCAL TIRE COMPANY NOR THE DEALER. I WAS INSTRUCTED TO PURCHASE NEW TIRES AS ONE OF THE PIRELLIS HAD SIDEWALL SEPARATION AND ONE HAD A BUBBLE, THE OTHER TWO TIRES WERE RELATIVELY NEW AS I HAD TO PURCHASE THEM AFTER THE BLOW-OUTS, MY VEHICLE HAD LESS THAN 20,000 MILES. I REPLACED THE PIRELLI TIRES WITH TOP OF THE LINE NOKIANS, THE VIBRATION WAS STILL THERE. I WAS THEN TOLD MY PROBLEM WAS THE NEW TIRES!! I'M CURRENTLY USING A LOANER S-60 AND DO NOT HAVE FINAL RESULTS YET.*AK

Aug 05, 2004

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

I HAVE HAD MANY PROBLEMS WITH THE TRANSMISSION, CAR WILL STALL IN TRAFFIC, CAR WOULD NOT START AT ALL. THIS CAR HAS BEEN IN SERVICE MANY MANY TIMES. THE PROBLEMS PERSIST. I HAVE SENT 9 EMAILS TO THEIR HEAD QUARTERS SINCE 12/5, NO REPLY. *LA

Jan 08, 2004

SUSPENSION,ELECTRONIC STABILITY CONTROL,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

WHILE DRIVING AT HIGH SPEEDS, THE REAR OF THE VEHICLE WOULD SPIN IF THE VEHICLE WAS TURNED TOO FAR IN EITHER DIRECTION. THE DEALER COULD NOT DETERMINE THE PROBLEM, BUT THERE WAS A LACK OF STABILITY IN THE REAR OF THE VEHICLE. *AK THE CONTROL ARM BUSHING WAS REPLACED. THE CONSUMER STATED THAT THE VEHICLE LOST CONTROL,THE CONSOLE HAD FAILED, THE LOCKS HAD BECOME INOPERATIVE, GRINDING NOISES WOULD OCCUR ON SHARP TURNS, AND THE VEHICLE WOULD LOSE TRACTION. *SCC *JB

Dec 10, 2003

POWER TRAIN,ELECTRICAL SYSTEM,SEATS

1 complaint

1) DRIVER'S SEAT SHIFTS REARWARD ON ACCELERATION AND SHIFTS FORWARD ON BRAKING. DEALER HAS ATTEMPTED TO FIX THIS PROBLEM 3 OR MORE TIMES, BUT IT RE-PPEARS SHORTLY AFTER REPAIR. THIS IS A SAFETY ISSUE.*AK 2) VEHICLE DIFFICULT TO SHIFT GEARS (MANUAL TRANSMISSION). GEAR CHANGES ARE VERY 'JERKY', THE VEHICLE CANNOT BE SHIFTED SMOOTHLY. VOLVO RECOMMENDS LETTING THE CLUTCH SLIP MORE, BUT THIS ONLY MASKS THE PROBLEM. 3) VOLVO ACKNOWLEDGES AN ELECTROMAGNETIC RADIATION PROBLEM WITH THIS VEHICLE, BUT REFUSES TO FIX IT. THIS IS A SAFETY ISSUE.

Aug 27, 2003

TIRES,WHEELS

1 complaint

I HAVE A 2002 VOLVO S60 AWD WITH PIRELLI P6 TIRES. BACK IN JANUARY I HAD A BLOWOUT AFTER HITTING A BUMP IN THE ROAD. NOW THE 3 REMAINING TIRES HAVE DEVELOPED LARGE BUBBLES IN THE SIDEWALLS. ALL 4 OF MY RIMS ARE BENT. I HAVE COMPLAINED TO VOLVO AND PIRELLI TIRE. THEY BLAME THE ROAD CONDITIONS IN THE NORTHEAST. THEY OFFERED NO ASSISTANCE. I HAVE FOUND OTHER PEOPLE WITH THE SAME COMPLAINT. OVER THE WEEKEND ANOTHER TIRE WENT FLAT AS ONE OF THE BUBBLES RUPTURED. AS THE CAR IS NOT DRIVABLE, IT SITS IN MY DRIVEWAY AS I CAN'T GET ANYWHERE WITH VOLVO. *NLM

Aug 26, 2003

2002 VOLVO S60 Problems & Complaints

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