2002 VOLVO S80 Problems

Complaints Reported

Complaints by Component

FUEL/PROPULSION SYSTEM

5 complaints

WE HAVE A 2002 VOLVO S 80 THAT HAD A FUEL PUMP LEAK THAT LOOKS LIKE OUR MODEL HAD AN ISSUE WITH. WE HAD A STRONG GAS SMELL INSIDE THE CAR. THERE'S A CAMPAIGN NUMBER TO IT... 09V483000. WE'RE STILL HAVING AN ISSUE WITH IT.

Nov 16, 2017

FUEL PUMP FLANGE IS LEAKING FUEL, CAUSING FUEL SMELL THROUGHOUT CABIN OF VEHICLE. FUEL PUMP FLANGE RECALLED FOR DEFECTS DUE TO TEMPERATURE EXTREMES, THERMOCYCLING AND FUEL QUALITY,

Aug 26, 2017

I HAD A GAS LEAK AT 141,000 MILES.. HAVE TO PAY $889.00 BUCKS TO REPAIR OR THE SAID I COULD CATCH FIRE.. PLEASE GIVE ME A CALL [XXX] THANKS.. IT'S HAPPENS WHEN I WAS DRIVING WAS THIS A RECALLED PART? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jul 21, 2017

TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THERE WAS A FUEL SMELL IN THE REAR OF THE VEHICLE BEHIND THE REAR SEATS. THE CONTACT STATED THAT THE FUEL COULD BE HEARD SPLASHING AROUND IN THE TANK WHEN THE VEHICLE WAS IN USE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLANGE WAS CRACKED AND NEEDED TO BE REPAIRED. THE FAILURE CAUSED FUEL TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

Feb 17, 2016

TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

Oct 26, 2015

FUEL SYSTEM, GASOLINE

4 complaints

TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THERE WERE STRONG FUEL FUMES EMITTING INTO THE INTERIOR OF THE VEHICLE AND THAT THE FAILURE WAS PROGRESSIVELY GETTING WORSE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND DIAGNOSIS TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 7/1/15*CN

May 11, 2015

OVER THE LAST 1.5 ' 2 YEARS THE VEHICLE 2002 VOLVO S80 HAS DISPLAYED A FUEL ODOR IN THE INTERIOR OF THE VEHICLE AND CLOSE PROXIMITY OF THE EXTERIOR IN THE SUMMER MONTHS. JUNE OF 2008 RECEIVED WARRANTY NOTICE FROM VOLVO THAT THERE HAS BEEN A VOLUNTARILY EXTENDED WARRANTY TO COVER THE FUEL PUMP FOR VEHICLES THAT DISPLAYED A FUEL ODOR. JANUARY 8, 2009 I TOOK THE VEHICLE TO THE LOCAL VOLVO DEALERSHIP FOR ROUTINE MAINTENANCE AND DISPLAYED THE LETTER SENT BY VOLVO IN REGARDS TO THE FAILURE OF THE FUEL PUMP. THE DEALERSHIP DECLINED TO REPAIR THE VEHICLE DUE TO THE TECHNICIAN COULD NOT SMELL FUEL FUMES AT THE TIME OF SERVICE. VOLVO HAS KNOWLEDGE THAT THERE IS A POTENTIAL ISSUE WITH THE FUEL PUMP FAILURE AND COULD CREATE A POTENTIAL SAFETY AND PROLONG HEALTH ISSUES FOR THE INDIVIDUALS IN THE INTERIOR OF THE OF THE VEHICLE. I AM REQUESTING THE HELP OF NHTSA TO RESOLVE THE ABOVE ISSUE AND BE ABLE ASSIST OTHER CONSUMERS WITH THE SIMILAR ISSUES. *TR

Jan 09, 2009

FUEL LEAK DEVELOPS AROUND FUEL PUMP AND TANK. RISK OF FUEL IGNITION AND VAPOR INHALATION TO DRIVE AND PASSENGERS. *TR

Jun 11, 2008

WHILE DRIVING AND WITHOUT WARNING THE FUEL TANK HAS CRACKED CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. TS

Jan 30, 2003

AIR BAGS

3 complaints

The contact owns a 2002 Volvo S80. The contact received notification of NHTSA Campaign Number: 20V681000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was notified and informed the contact that the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Oct 05, 2021

MY SON WAS DRIVING A 2002 VOLVO S80 WITH NO PASSENGERS WHEN HE WAS HIT IN THE LEFT FRONT BY ANOTHER CAR. HE WAS FORCED TO THE RIGHT AND STRUCK A LIGHT POLE AT APPROXIMATELY 30 MPH. THE LIGHT POLE IMPACT WAS MAYBE 2" RIGHT OF DEAD CENTER. THE CAR WAS A TOTAL LOSS. ONLY THE PASSENGER AIRBAG DEPLOYED FROM THE DASH. NONE OF THE OTHER SEVEN AIRBAGS DEPLOYED. THE FACT THAT NONE OF THE DRIVERS AIRBAGS DEPLOYED APPEARS TO BE A FAULT. THE FACT THAT THERE WAS NO PASSENGER AND THE PASSENGER AIRBAG DID DEPLOY ALSO APPEARS TO BE A FAULT. *TR

Feb 23, 2011

Crash: 1

NUMEROUS DEFECTS IN THE AIRBAG SYSTEM, ONE TIME IT WAS THE BUMPER CONNECTION, ANOTHER TIME THE SEAT BELT TENSIONER, AND THEN THE CONNECTION IN THE STEERING WHEEL, THEN IT GOES OUT OF WARRANTY AND THEY CANNOT FIND THE PROBLEM AND I SPEND 800.00 THEN IT HAPPENS AGAIN AND THE DEALER SAYS TOO BAD IT MUST BE SHORTED SOMEWHERE.....JOKES ON YOU. *TR

Oct 23, 2008

SUSPENSION

3 complaints

TL*THE CONTACT OWNS A 2002 VOLVO S80. WHENEVER THE CONTACT WOULD DRIVE THE VEHICLE AT ANY SPEED OVER A BUMP OR POTHOLE, THE CONTACT NOTICED A RATTLING SOUND IN THE FRONT END. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.

Feb 25, 2010

I PURCHASED A 2002 VOLVO S80 IN MARCH OF 2009 AND STATED HEARING A LOUD KNOCKING SOUND COMING FROM THE FRONT OF THE CAR & WHEN I WENT & GOT IT CHECKED THE MECHANIC SAID THAT I NEEDED NEW STRUTS SO I GOT THE STRUTS FIXED FOR A WARPING $600 BUT THE PROBLEM HAS RECURRED 3 TIMES SINCE THE REPAIR,I HAVE HAD IT REPAIR 2 TIMES BY THE SAME SHOP BUT SINCE THEY TRIED TO CHARGE ME LABOR ON THE LAST VISIT I'M DONE,THE MECHANIC ALSO SAID THAT I NEEDED FRONT CONTROL ARMS WHICH ARE ALSO EXPENSIVE.I CHECKED ONLINE TO SEE IF MAYBE VOLVO HAD ANY RECALLS ON THIS MATTER & THEY DID ON 1999,2000,2001 VOLVO S80 BUT NOT 2002 WHICH IS MY VEHICLE. THIS HAS ALREADY BEEN REPORTED AS A SAFETY ISSUE IN VOLVO S80 99-2001 SO IM JUST WONDERING WHY HAVEN'T IT REACHED THE 2002 BECAUSE I WENT TO THE COMPLAINTS ONLINE & MORE PEOPLE ARE COMPLAINING THAN MYSELF. MY STEERING WHEEL IS OFF CENTERED,MY CAR SHIFTS WHEN I HIT BUMPS IN THE ROAD & MY TRACTION IS NOT AS GOOD AS IT WAS WHEN I 1ST BOUGHT IT. ALL I HAVE TO SAY IS MY FRONT END IS REALLY SCREWED UP & IT'S NOT MY FAULT SO CAN ANYONE DO ANYTHING TO HELP ME OUT. THANKS A MILLION!!!! *TR

Feb 09, 2010

I OWN A 2002 VOLVO AND HAVE HAD CONSTANT PROBLEMS WITH THE FRONT END. I DEALER WORKED ON THE FRONT END WHEN IT WAS UNDER WARRANTY. I JUST SPENT OVER $900 TO REPLACE INNER TIER ROD ENDS AND CONTROL ARM BUSHINGS. I WAS TOLD THIS IS NORMAL WEAR AND TEAR AND THIS CAR HAS 47,000 MILES? THE TIE RODS ARE A SAFETY ISSUE AND MY WIFE USES THIS CAR LOCALLY. I HAVE OWNED MANY VOLVOS AND HAVE NEVER HAD FRONT END PROBLEMS WITH ANY CAR I HAVE OWNED. *TR

Oct 16, 2009

POWER TRAIN

3 complaints

IN THE PAST MONTH WHEN I DRIVE THERE IS SURGING AND HESITATION. WHEN I STOP THEN ACCELERATE THERE IS NO POWER, SYMPTOMS OCCURRING MORE FREQUENTLY AND DAILY. I TOOK IT TO DEALER WHERE I PURCHASED THE VEHICLE THINKING IT WAS A RECALL FOR THE EMS. DEALER SAYS NO CODES CAME UP IT WAS EMS PROBLEM THAT I NEED A NEW TRANSMISSION. METAL IN TRANS. FLUID. I PURCHASED IN OCT. 2008 WITH 30 DAY WARRANTY AND IT ONLY HAS 79,000 MILES. *TR

Feb 22, 2010

FAILURE OF 2002 VOLVO S-80 TRANSMISSION WITH ONLY 46,000 MILES BUT 10 MONTHS OUT OF WARRANTY (4 YEAR/ 50000 MILES). DEALER FOUND CODE 5300, TCM 0008. FOUND INTERNAL HYDRAULIC FAULT IN TRANSMISSION. SHIFT SOLENOID S1 REPLACED TRANSMISSION. A DEAL WAS WORKED OUT WHERE VOLVO, THE DEALER AND MYSELF EACH PAID 1/3 THE COST OF $4200. GENERAL MANAGER OF DEALERSHIP TOLD ME THAT "VOLVO KNOWS THEY HAVE PROBLEM WITH S-80 TRANSMISSION". *NM

Nov 04, 2006

TRANSMISSION PROBLEMS CAUSING VECHILE TO STOP ON FREEWAY.*AK

Sep 08, 2003

ENGINE AND ENGINE COOLING

3 complaints

TL*THE CONTACT OWNS A 2002 VOLVO S80 T6. WHILE DRIVING VARIOUS LOWER SPEEDS TO INCLUDE APPROXIMATELY 10 MPH, THERE WAS HESITATION AND THE VEHICLE SURGED FORWARD. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTIES. THE COMPUTER DIAGNOSIS DID NOT LIST ANY FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105000 AND THE CURRENT MILEAGE WAS 106000.

Jan 26, 2010

TL*THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 65 MPH, THE THROTTLE CONTROL AND PCV COMPONENTS FAILED AND WOULD NOT PERFORM CORRECTLY. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THAT THE THROTTLE CONTROL AND PCV MAY HAVE BEEN CLOGGED. THE FAILURE COULD RESULT IN SERIOUS INJURY OR DEATH. THE DEALER DID NOT STATE WHICH ONE WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 47,600.

Feb 14, 2008

IT HAS BEEN 4 TIMES ALREADY (SINCE AUGUST 2002) THAT MY CAR'S ENGINE HAS STALLED WHILE DRIVING. IN ALL INSTANCES THE ENGINE STARTS BACK UP AGAIN. I NOTICE RIGHT AWAY BECAUSE I LOOSE THE POWER STEERING. FIRST TIME [AUGUST 2, 2002]: THE FIRST DAY I BOUGHT THE CAR (BRAND NEW) I WAS AT A RED LIGHT AND THE CAR TURNED OFF. SECOND TIME: THIS WAS LIKE SEVERAL MONTHS AFTER. I WAS DRIVING ON THE HIGHWAY AND THE ENGINE TURNED OFF. THIRD TIME [JUNE 7, 2005]: I LEFT MY CAR AT THE DEALER FOR AN OIL CHANGE. THE DEALER TOOK MY CAR FOR A TEST DRIVE AND THE ENGINE STALLED ON HIM. I TOLD THEM THAT I HAS HAPPENED TO ME 2 TIMES PREVIOUSLY. THEY REPLACED THE STARTER SWITCH FOR THAT REASON. FOURTH TIME [JULY 16, 2005:] I WAS DRIVING UPHILL ON A ZONE WITH TIGHT CURVES AND THE CAR STALLED AGAIN. THIS TIME I ALMOST HAD AN ACCIDENT CAUSE THE TURNS WERE TIGHT AND I HAD NO POWER STEERING. *JB

Aug 16, 2005

SEATS

2 complaints

THE DRIVER'S SEAT WAS ADJUSTING ITSELF RANDOMLY WHILE DRIVING. HOWEVER, THE CONTROLS WOULD NOT RESPOND WHEN I ATTEMPTED TO RE-ADJUST THE SEAT. SEVERAL TIMES WHILE DRIVING, THE BACKREST OF THE SEAT WOULD MOVE INTO A COMPLETELY HORIZONTAL POSITION. OTHER TIMES, THE ENTIRE SEAT (INCLUDING THE BACKREST) WOULD MOVE AS FAR FORWARD AS POSSIBLE, CREATING A MAJOR DRIVING HAZARD. I WOULD HAVE TO PULL OVER AND WAIT, REPEATEDLY ATTEMPTING TO RE-ADJUST THE SEAT UNTIL IT RANDOMLY STARTED TO RESPOND. WHEN I TOOK THE CAR TO A VOLVO DEALERSHIP, THEY COULD NOT DETERMINE ANY REASON OR CAUSE FOR THE PROBLEM. I COULD NOT AFFORD TO REPLACE THE POWER SEAT MODULE AT A COST OF $850 (PARTS & LABOR). THE DEALERSHIP UNPLUGGED THE MODULE AFTER ADJUSTING THE SEAT TO FIT ME, BUT THAT IS NOT A PROPER SOLUTION. A CONSUMER SHOULD NOT BE RESPONSIBLE FOR REPLACING A VEHICLE PART DUE TO FAULTY WIRING, ESPECIALLY ONE THAT CREATES A DRIVING HAZARD ON THE ROAD! *TR

May 04, 2012

THE THIRD SEAT LATCH MALFUNCTIONED AND BROKE, THE VEHICLE WAS TAKEN TO THE DEALER WHO PROVIDED NOT REMEDY. NLM

Mar 26, 2002

EXTERIOR LIGHTING

2 complaints

(YOUR WEBSITE DOESN'T LIST VOLVO S-80 TYPES) WE HAVE REPEATEDLY RECEIVED BULB FAILURE INDICATOR(I BELIEVE ITS THE BRAKE LIGHT. ITS BEEN REPAIRED /REPLACED 3 TIMES IN THE 3 YEARS WE'VE HAD THE CAR. SOMETIMES ITS INTERMITTENT. VOLVO SAYS THIS IS COMMON. IF SO, WHY NOT A RECALL? (NO OTHER CAR I'VE OWNED HAS FREQUENT BRAKE LIGHT FAILURE) . *NM

Nov 29, 2005

TAIL LIGHTS AND HEADLIGHTS BURNED OUT FIVE TIMES SINCE SEPTEMBER, 2003. DEALER HAS EXAMINED THE VEHICLE FIVE TIMES, BUT COULD NOT RESOLVE THE PROBLEM. *AK *NM

Jul 19, 2004

ELECTRICAL SYSTEM

1 complaint

The contact owns a 2002 Volvo S80. The contact stated while driving at various speeds, the odometer would go black. The contact stated that the electrical system of the vehicle would fail causing all of the functions to start flashing, the brakes to stutter, and the transmission to fail. The contact stated no warning lights would be illuminated as the control panel would go black. The vehicle was not taken to a local dealer or independent mechanic to have it diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was approximately 220,000.

Jul 19, 2021

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

The contact owns a 2002 Volvo S80. The contact stated that the instrument panel malfunctioned and failed to illuminate while driving. The contact also stated that the vehicle failed to accelerate above 20 MPH while the accelerator pedal was depressed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed of an electrical failure that affected the brakes and the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact also mentioned that she had received NHTSA Campaign Number: 20V681000 (Air Bags) however, the part was not yet available. The approximate failure mileage was 100,000.

Jun 28, 2021

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

WHEN THE VEHICLE WARMS UP FROM START IT WILL NOT MOVE FORWARD OR REVERSE IT STARTED AT LIKE 30 MILES AND I PARKED THE CAR TILL I COULD GET IT FIXED NOW WHEN THE CAR JUST WARMS UP (NOT GETS HOT) IT WILL NOT ENGAGE TRANS I HAVE ON MORE SENSER TO CHECK BUT THE CAR WILL MOVE WHEN YOU FIRST START IT BOTH FORWARD AND BACK BUT WHEN IT WARMS UP IT STOPS

Nov 03, 2018

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN INDEPENDENT MECHANICS WHO DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Jun 15, 2017

Fire: 1

UNKNOWN OR OTHER

1 complaint

MY VOLVO S80 SPONTANEOUSLY COMBUSTED IN MY DRIVEWAY, WHEN I WAS AWAY FROM HOME. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY TWO HOURS, WHEN IT CAUGHT FIRE (UNDER THE HOOD) AND BURNED.

May 25, 2017

Fire: 1

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THE VEHICLE STALLED AND FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION. THE CONTACT ALSO STATED THE VEHICLE HESITATED TO START EVEN WITH A FULL TANK OF FUEL. THE CONTACT NOTICED A FUEL LEAK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 248,000.

Apr 24, 2017

ENGINE

1 complaint

TL*THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN INCREASE IN ENGINES RPMS WITHOUT WARNING. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON BUT THE FAILURE RECURRED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE DRIVEN WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

Feb 09, 2015

VEHICLE SPEED CONTROL,ENGINE

1 complaint

WHILE DRIVING AT SPEED TACHOMETER DROPPED TO 900 RPM FROM ABOUT 3500 WITH AN 18 WHEELER NOT MORE THAN 6 CAR LENGTHS BEHIND ME, NEEDLESS TO SAY IF IT WEREN'T FOR DIVING ONTO THE SHOULDER AS IS DECELERATED RAPIDLY TO 20 MPH IN A MATTER OF SECONDS I WOULD HAVE BEEN REAR-ENDED WITH MY FAMILY IN THE CAR. THIS IS A KNOWN ISSUE. VOLVO HAS EXTENDED THE WARRANTY ON SOME OF THE ETMS TO 10 YEARS/200,000 MILES. WHEN I CALLED VOLVO TO ASK IF THIS MODEL WAS PART OF THAT EXTENDED WARRANTY THEY TOLD ME THAT IT ONLY COVERED '99-01' AND THAT THEY WOULD NOT REPAIR IT AS " THINGS BREAK WHEN THEY GET OLD", AND THAT I SHOULD DRIVE IT TO THE SHOP FOR DIAGNOSIS, AT MY OWN PERIL. THEY ALSO INFORMED ME IT WOULD TAKE A CLASS ACTION LAWSUIT TO CHANGE THIS. WHY SHOULD IT TAKE A LAWSUIT OR DEATH OF A WHOLE CAR FULL OF PEOPLE TO GET SOMEONE TO TAKE ACCOUNTABILITY FOR USE OF SUBSTANDARD PARTS? I DROVE THE CAR HOME IN "LIMP MODE " AND PARKED IT. TODAY I WENT OUT TO SEE IF IT WOULD RUN AND DRIVE, TO MY AMAZEMENT IT DID, SO I TOOK IT FOR A LITTLE TEST <5 MILES, AND IT DID THE SAME THING AGAIN, THIS TIME I WAS PREPARED. I CHECKED THE CODES AND IT HAD NONE IN THE SYSTEM. CALL ME FOR A FIRST HAND ACCOUNT. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 19, 2014

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

CAR SURGES AND HESITATES WHEN CHANGING GEARS, IT SLOWS DOWN AND ACCELERATES RANDOMLY WHEN I PUSH DOWN ON THE GAS. IT STICKS AND WON'T LET ME CHANGE GEARS IN MANUAL MODE AND IT STRUGGLES TO CHANGE GEARS IN AUTOMATIC MODE. THIS PROBLEM IS DANGEROUS, IT WILL DECELERATE RANDOMLY WHEN DRIVING ON THE HIGHWAY BOTH WITH THE CRUISE ON AND OFF. *TR

Sep 10, 2011

SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

2002 VOLVO S80 TRANSMISSION FAILED AT 63,000 MILES, REPLACED WITH NEW VOLVO TRANSMISSION, LASTED 2 YEARS 1 MONTH, VOLVO STATES 2 YEARS IS THE WARRANTY, SO FAR WE HAVE 8900.00 IN REPAIRS TO THIS CAR IN THE LAST 3 YEARS,THIS CAR IS A REAL LEMON. *TR

Jan 02, 2011

POWER TRAIN,EQUIPMENT

1 complaint

PULLING INTO TRAFFIC CAR WAS HESITATING, STARTING AND STOPPING UNCONTROLLABLY. SLIPPAGE IN THE TRANSMISSION FROM FIRST GEAR TO SECOND, HARD TO GET UP TO SPEED. HAVE ALMOST BEEN IN SERIOUS ACCIDENTS BECAUSE OF THE HESITATIONS. NO INDICATOR WARNING LIGHTS AT THE BEGINNING OF TRANSMISSION ISSUES, DANGEROUS. NOW TRANSMISSION LIGHT IS ON, VEHICLE ONLY HAS 104K MILES. GOING IN TO HAVE THE TRANSMISSION REBUILT. *TR

Jul 27, 2010

PARKING BRAKE

1 complaint

VOLVO S80 2002 -PA .WHILE REVERSING REAR WHEEL LOCKED AND CAR COULD NOT BE DRIVEN.PARKING BRAKE NOT ENGAGED. CAR TOWED TO VOLVO DEALER. ON ASSESSMENT DEALER INDICATED THAT PARKING SHOES FROZE UP AND DELAMINATED CAUSING COLLATERAL DAMAGE. ANOTHER POSSIBILITY WAS THAT PARKING CABLE FROZE UP AND PARKING SHOES DELAMINATED. CAR HAD APPROX 85000 MILES. EITHER WAY THIS IS A DEFECT IF OCCURRED ON THE HIGHWAY WOULD HAVE HAD DISASTROUS CONSEQUENCE. IRRESPECTIVE OF AGE OF CAR CABLE CANNOT FREEZE. CAR HAS ALWAYS BEEN SERVICED BY DEALER. ALL MAINTENANCE DONE BY DEALER AS RECOMMENDED BY MANUFACTURER. CAR UNDERWENT SPRING INSPECTION AROUND MONTH AGO. SO QUALITY OF PARKING SHOES NEEDS TO BE INVESTIGATED OR PARKING BRAKE CABLE INSPECTION SHOULD BE ADDED. AGREED WITH DEALER TO REPLACE AND REPAIR DEFECT AS I NEED THE CAR. REQUESTED THEM TO KEEP THE PARTS AVAILABLE FOR INSPECTION BY NHTSA IF NECESSARY. COST APPROX $2000.00 WHICH IS SIGNIFICANT. SAFETY ISSUE IF THIS HAD OCCURRED ON THE HIGHWAY LEADING TO LOSS OF CONTROL OF VEHICLE. *TR

Jun 15, 2010

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ELECTRONIC THROTTLE MODULE FAILURE IN 2002 S80. *TR

Sep 30, 2009

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

THE CARS AUTOMATIC TRANSMISSION WILL SHIFT TO THE REVERSE POSITION WITHOUT GIVING ANY WARNING UNDER THE NORMAL DRIVING CONDITION IN ITS DRIVE POSITION. WHEN IT SHIFTS TO REVERSE BY ITSELF ON THE FREEWAY I NOTICE THE NOSE OF THE CAR WILL DROP LOWER AND IF MY FOOT PRESS ON THE GAS PADDLE THE CAR WILL ACT AS BRAKING AND ENGINE IS MAKING NOISE. I NOTICE ON THE DASHBOARD AND SHIFTER THE GEAR SIGN INDICATION IS TOGGLE IN BETWEEN 'D' AND 'R', WHEN I PRESS ON THE GAS PADDLE THE SIGN WILL CHANGE TO 'R' AND AS I RELEASE MY FOOT OFF THE GAS PADDLE THE SIGN WILL CHANGE BACK TO 'D'. THE CAR IS COMPLETELY OUT OF CONTROL I ALMOST GOT IN A MAJOR ACCIDENT, LUCKILY I WAS TRAINED ON MANUAL TRANSMISSION FOR MY DRIVING LESSON, SO I PUT THE CAR TO 'N' AND SHIFT BACK TO 'D' FOR THE 1ST 3 TIMES I SWITCH BACK TO 'D' THE GEAR INDICATION SIGN IS STILL SHOW 'R' WHEN I PUT TO 'D' ONLY ON THE 4TH TRY ITS RETURN BACK TO NORMAL CONDITION. WHEN ALL THIS HAPPEN I WAS CLAIMING A HILL ON I-580 BEFORE I-680 JUNCTION JUST PASS HAYWARD, CA. TRY TO IMAGING DRIVING AT 65MPH ON A HILL AND TRANSMISSION SWIFT TO REVERSE THE CAR WILL DROP FROM 65MPH TO 10MPH VERY FAST AND THE CARS BEHIND ME ALMOST CRASH INTO ME. ACCORDING TO MY MECHANIC THE CAR SUPPOSE TO SWITCH TO 'SAFE MODE' AND TRANSMISSION SHOULD STAY IN 3RD GEAR. IT IS STRANGE THE CAR THINK ITS MALFUNCTION IS NORMAL AND DID NOT ENGAGE TO 'SAFE MODE'. MY MECHANIC DIAGNOSES THE CAR AND TELLS ME THE PROBLEM TRACE TO A NEUTRAL SWITCH (PNP SWITCH) INSIDE THE TRANSMISSION. AND AFTER CONTACT NEAREST DEALER FREMONT MOTOR CARS THE PARTS DEPARTMENT CONFIRM THAT THE PNP SWITCH IS BUILD INSIDE THE TRANSMISSION AND WOULD NEED A NEW TRANSMISSION. THE GM-SOURCED 4T65EV/GT TRANSMISSIONS USUALLY SHOW SYMPTOMS OF FAILURE BY SUDDENLY SLIPPING WHILE IN GEAR. THERE HAS NOT BEEN A RECALL FOR THIS ISSUE, BUT THE FAULTS ARE WIDELY KNOWN AND DOCUMENTED. THIS CAR IS STILL DRIVABLE IT'S NOT BAD, IF DON'T ACTED UP. IT STILL THINKS IT HAS NO PROBLEM AT ALL WHICH IS VERY DANGERS. *TR

Aug 30, 2009

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

1 complaint

2002 VOLVO S80 ETM FAILURE SEVERAL TIMES OVER THE LAST 30 DAYS. *TR

Aug 04, 2008

VEHICLE SPEED CONTROL

1 complaint

I WAS DRIVING MY CAR YESTERDAY AUGUST 4TH, 2005 AND ALL OF A SUDDEN THE ACCELERATOR WOULD NOT WORK. I WAS IN THE MIDDLE OF AN INTERSECTION AND HAD TO COAST THE CAR TO THE SHOULDER OF THE ROAD. VERY SCARY WITH A 1 MONTH OLD INFANT IN MY BACK SEAT AND A VERY BUSY INTERSECTION. I TOOK THE CAR TO THE VOLVO DEALER OF PLEASANTON YESTERDAY WHO SAID HE WOULD HAVE TO REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THE SAME THING HAPPENED ONCE BEFORE ABOUT 2 MONTHS AGO IN WALNUT CREEK ON A SIDE STREET. AFTER I COASTED TO THE SIDE OF THE ROAD, I RESTARTED THE CAR WITHOUT A PROBLEM. *JB

Aug 05, 2005

SEAT BELTS

1 complaint

CONSUMER COMPLAINED ABOUT A CHILD RESTRAINT ANCHORAGE SYSTEM PROBLEM. VEHICLE WAS RECALLED DUE TO FAILING TO COMPLY WITH FMVSS 225. VOLVO STATED THEY COULD NOT RETROFIT THE ANCHORAGE SYSTEM INTO THIS VEHICLE. *AK

Jan 14, 2004

STRUCTURE

1 complaint

THE DASH BOARD WAS TOO LIGHT IN COLOR, WHICH CAUSED A BLINDING GLARE ON THE WINDSHIELD. *JB CONSUMER STATED WHEN ENTERING A DARK AREA (TUNNEL, GARAGE ETC.) THE DASHBOARD WOULD REFLECT ON THE WINDSHIELD. THE CONSUMER HAD NUMBEROUS NEAR COLLISIONS DUE TO THIS DISTRACTION. CONSUMER FEELS THE ONLY SOLUTION IS TO WEAR POLARIZED SUN GLASSES. *PH

Sep 02, 2003

CHILD SEAT,UNKNOWN OR OTHER

1 complaint

ABOUT TWO WEEKS AGO, I ATTEMPTED TO INSTALL A CHILD SAFETY SEAT IN MY 2002 VOLVO S-80. IN ORDER TO DO THE JOB PROPERLY, I LOOKED IN MY OWNERS MANUAL FOR THE LOCATION OF THE LOWER ANCHORAGE SYSTEM. ON PAGE 12 WAS THE ILLUSTRATION AND LOCATION OF THE ANCHORS, BUT I WAS UNABLE TO FIND THEM IN THE CAR. THE NEXT MONDAY I CALLED THE DEALERSHIP WHERE I HAD PURCHASED THE CAR AND WAS INFORMED THAT SOMETIMES VOLVO DIDN'T INSTALL THIS PART. I WAS TOLD TO LOOK IN THE WHEEL-WELL IN THE TRUNK. THE PART WAS NOT THERE. SO, I WAS TOLD TO STOP BY THE DEALARSHIP AND THEY WOULD TAKE CARE OF IT. SEVERAL DAYS LATER, I WENT TO THE DEALERSHIP, AND THE MECHANIC COULDN'T FIND THE ANCHOR EITHER. SOME DISCUSION TRANSPIRED, AFTER WHICH I WAS TOLD THAT MY OWNERS MANUAL WAS IN ERROR, AND THAT MY CAR DID NOT COME WITH THE LOWER ANCHORAGE SYSTEM. IT WAS GOING TO COST ABOUT $100 TO ORDER AND INSTALL THE PART. I WAS ANGRY. AFTERALL, MY OWNERS MANUAL SHOWED THE LOCATION OF THIS SYSTEM. HOW COULD VOLVO MAKE SUCH AN ERROR? I CALLED VOLVO CUSTOMER SERVICE TO COMPLAIN. I WAS READ THE FOLLOWING STATEMENT, "VOLVO RESERVES THE RIGHT TO MAKE MODEL CHANGES AT ANY TIME, OR TO CHANGE SPECIFICATIONS OR DESIGN, WITHOUT NOTICE AND INCURRING OBLIGATION." AS A RESULT OF THIS STATEMENT THE COMPANY CONFIRMED THAT THEY WERE NOT GOING TO RECTIFY THIS SITUATION UNLESS I PAID FOR IT, SINCE THEY ARE NOT RESPONSIBLE FOR THE CONTENTS OF THEIR OWNERS MANUAL. I LEASED THIS CAR IN MAY, 2002, MORE THAN HALFWAY THROUGH THE MODEL YEAR. I SEEMS TO ME THAT VOLVO HAS THE OBLIGATION TO SEE THAT ITS OWNERS MANUAL IS CURRENT AT THE TIME OF DELIVERY. VOLVO IS A BRAND THAT HAS EARNED ITS REPUTATION THROUGH SAFETY. I OBJECT TO THE FACT THAT THEY DODGE THEIR RESPONSIBILTY FOR SAFETY BY HIDING BEHIND SOME LEGALIZE. IT IS THE COMPANY'S OBLIGATION TO THE CONSUMER TO SEE THAT EITHER THEIR CAR IS DELIVERED AS STATED, OR TO SEE THAT ANY ERRONEOUS STATEMENT AND ILLUSTRATIONS ARE REMOVED FROM THE MANUAL. *AK

Jul 07, 2003

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

2002 VOLVO S80 WHEN STOPPED ON A HILL, FACING DOWN A DECLINE, WHEN YOU PUT THE CAR IN REVERSE, THEN TAKE YOUR FOOT OFF THE BRAKE...THE CAR 'FREELY" ROLLS FORWARD. SAME THING HAPPENS WHEN STOPPED ON AN INCLINE AND YOU PUT THE CAR IN DRIVE. ALMOST HIT THE CAR IN FRONT OF ME, AND ALMOST HIT A PEDESTRIAN.... THE TRANSMISSION "ACTS LIKE" A MANUAL ONE IN THESE SITUATIONS. YOU NEED TO USE TWO FEET IN ORDER TO GET OUT OF SITUATION WITHOUT HITTING ANOTHER CAR (WHEN IN A PARALLEL PARKED SITUATION...ETC.) COMPLAINED TO MY DEALER AND VOLVO CUSTOMER SVC.. THEY TOLD ME THAT IS THE WAY THE CAR IS AND THERE IS NOTHING I CAN DO ABOUT IT. I EXPLAINED THE POTENTIAL HAZARD, AND HE RE-ITERATED THE COMMENT. *AK

Jun 30, 2003

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4.9/5.0

92 reviews

Frequently Asked Questions

How many problems does the 2002 VOLVO S80 have?

The 2002 VOLVO S80 currently has 45 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2002 VOLVO S80?

The most common problems reported for the 2002 VOLVO S80 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2002 VOLVO S80 problem data come from?

All problem and complaint data for the 2002 VOLVO S80 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.