2010 GMC Acadia Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
347
Complaints Reported
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Complaints by Component
STEERING
122 complaints
When drving at a slower speed to make a sharp turn, steering wheel almost locks up or have to use both hands to turn the wheel. As if there is no power steering in the vehicle. At times you can not turn as sharp as needed putting you in danger of being hit by another vehicle.
Oct 26, 2022
The contact owns a 2010 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the high- and low-pressure hoses, steering pump, and rack and pinion needed to be replaced. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 145,000.
Jul 14, 2022
The same model and year has a recalled for a steering issue. But due to mine having a salvage title it is not cover. They say it is NOT a safety issue. And that is NOT true. It is to the point that I can’t hardly even turn it. It is so hard to turn the steering wheel. And it is getting worse. It is a safety issue if you can’t turn the steering wheel it can cause a wreck. Please please help me with this issue..
Sep 21, 2021
I purchased this vehicle in Feb. 2021. Shortly after my purchase I noticed the steering would tighten up randomly when turning corners making it very difficult to steer / control the vehicle. It also does this when parking. This has happened numerous times since I purchased the vehicle. I googled the problem and found some info dated in September 16, 2014 indicating GM's Special Coverage Adjustment - Loss of Power Steering Assist indicating the special coverage covers condition described for 10 years after 1st svc date (the Carfax I received said was 2.10.2011) or 150,000 mi whichever occurs first from date vehicle originally placed in service regardless of ownership. I purchased my vehicle from a dealership on 2.03.2021 - took possession 2.06.2021. My vehicle only has 73,676 mi on it. I reached out to general motors to see if they would assist with the problem since I was not aware the issue prior to purchasing and I am the second owner. They declined and told me to contact my dealership and work with them.
Jul 13, 2021
POWER STTERING IS LOCKING UP. HAVE CHECKED THE FLUID ITS FULL. MAKES IT VERY HARD TO STEER WHEN YOU MAKE TURNS
Aug 03, 2020
+ 117 more complaints for this component
ENGINE
56 complaints
The contact owned a 2010 GMC Acadia. The contact stated that while driving at an undisclosed speed, white and black smoke had leaked into the interior cabin through the air vents. No warning lights illuminated. The vehicle had caught on fire under the hood. The contact pulled over to the side of the road when the vehicle was engulfed in flames. The local fire department arrived on scene and extinguished the fire. The source of the fire was unidentified. A police report was filed. The contact sought medical attention for smoke inhalation. The vehicle was towed to a local tow lot via the insurance provider. The vehicle was deemed a total loss. The local dealer was not contacted. In addition, the contact related the failure to an unknown NHTSA Campaign that was previously repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Sep 08, 2025
Shift to park issue known recall issue in other GMC Acadias ... Vehicle will not lock into park and can NOT remove key anymore electrical still runs in vehicle causing the battery to drain ... Now have to force vehicle to shift into Park as best as possible but still does not fully lock into Park gear anymore ... I was shifting into Park.
Aug 05, 2025
The car completely stopped while driving. Upon towing it to the shop, they stated the timing chain cause the engine to not work. This is a safety hazard due to anyone could of gotten hurt or this could have cause an accident due to I was not able to steer or do anything.
Mar 10, 2022
Timing chain was replaced on 11/26/2019 and failed again on 02/09/2022. Needs to be a manufacturer defect that gets fixed for free. So dangerous.
Feb 15, 2022
The contact owns a 2010 GMC Acadia. The contact stated that the vehicle failed to start without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was informed by an independent mechanic that the failure was due to the timing chain and rod bearings. The failure mileage was approximately 133,208.
Nov 18, 2021
+ 51 more complaints for this component
POWER TRAIN
26 complaints
power train came up on a computer check witch looks like the same problem that is already on here my engine light is on as long as my abs and track control light stable light is on
Nov 10, 2021
2010 GMC Acadia transmission had to be replaced due to faulty wave plate. I have seen many others with this same problem. GM is aware of the issue and even issued a special warranty for 2007-2009 models. 2010 models are having this same issue. GM should stand behind their products and issue a recall. This cost us over $3000.
Oct 06, 2021
MY ACADIA STARTED ACTING UP AND SHIFTING GEARS HARD WHEN GOING UP MOUNTAINS THEN IT STARTED NOT WANTING TO CHANGE GEARS FROM 3 TO 4 AND THE CODE RAN WAS SHIFTER STUCK ALSO ONCE GETTING IT IN THE SHOP WAS READING 3 OTHER TRANSMISSION CODES AND WAS TOLD MY TRANSMISSION WILL NEED TO BE REBUILT FOR $2800.00 I WAS ALSO TOLD THAT THIS VEHICLE WHEN MADE WAS NOTORIOUS FOR TRANSMISSION ISSUES AND THAT GM WAS COVERING THE PROBLEM UP TO 100K MILES MINE NOW HAS 168K BUT I WAS NEVER TOLD AND IT DIDN'T SHOW AS A RECALL TO HAVE ANYTHING DONE ABOUT THIS. AS A SINGLE MOTHER OF 3 $2800. ISN'T EASY TO JUST COME UP WITH ESPECIALLY AFTER HAVING HAS OTHER PROBLEMS THAT HAD TO BE FIXED. WHAT CAN BE DONE ABOUT THIS?
Jul 15, 2019
POWER CHAIN WENT OUT WHILE TAKING A CORNER AND ALMOST PUT MY HUSBAND AND DAUGHTER IN THE DITCH, HE STOPPED AND ALMOST GOT REAR-ENDED. MULTIPLE PEOPLE HAVE TOLD ME THIS IS AN ISSUE WITH THIS VEHICLE, THIS COULD HAVE CAUSED A MAJOR ACCIDENT.
Jul 11, 2019
WHILE DRIVING, MY TRANSMISSION WAS SLIPPING OCCASIONALLY AND THEN IT BECAME A DAILY OCCURRENCE AND MULTIPLE TIMES A DAY OCCURANCE. WHEN IT SLIPPED, I COULD FEEL IT AND THE RPMS WOULD INCREASE. I TOOK IT TO A LOCAL TRANSMISSION SHOP AND IT TURNED OUT TO BE A 3/5 WAVE PLATE FAILURE. THE BROKEN PARTS DAMAGED THE REST OF MY TRANSMISSION AND I HAD TO HAVE A COMPLETE REBUILD. I WAS LUCKY THAT I BROUGHT IT IN TO BE CHECKED AS I FOUND OUT THAT THIS ISSUE COULD HAVE CAUSED THE TRANSMISSION TO FAIL COMPLETELY WHICH COULD HAVE PUT THE OCCUPANTS OF MY VEHICLE AT RISK OF INJURY OR DEATH DUE TO AN ACCIDENT CAUSED BY LOSS OF POWER DUE TO A DRIVETRAIN FAILURE. I HAVE ALSO READ THAT THERE WAS A RECALL FOR THE SAME ISSUE ON THE 07-09'S AND THAT RECALL WAS #14404 SPECIAL COVERAGE TRANSMISSION CLUTCH WAVE PLATE. I HAVE ALSO READ THAT THE SAME PART WAS USED IN 2010 BUT THAT GM REFUSES TO EXTEND THIS TO 2010 MODELS EVEN THOUGH 2009 PARTS WERE USED. I HAVE CONTACTED GM AND THEY ARE TELLING ME THAT MY VIN IS NOT INCLUDED. IT SHOULD BE SINCE MY VEHICLE WAS MADE IN 2009.
Feb 15, 2019
+ 21 more complaints for this component
ELECTRICAL SYSTEM
15 complaints
PURCHASED 2010 GMC ACADIA USED. AT 125000 MILES, ENGINE SHUTS OFF WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET OUT OF THE WAY. HAD TO GET TOWED IN. MECHANIC SAID CORROSION IN SOME WIRES. 2 WEEKS LATER, WOULDN'T START, CALLED TOW TRUCK, SUDDENLY STARTED. HAD TO SPEND $1200 HAVING SENSOR REPLACED FROM WATER DAMAGE. HAD TO PAY $300 FOR NEW WINDSHIELD BECAUSE SAID THAT IS WHERE IT WAS LEAKING. 3 WEEKS LATER, WOULDN'T START, MECHANIC SAID TWO FUSES NEEDED REPLACED. 1 WEEK LATER, WOULDN'T START, PAID ANOTHER TOW, THEN STARTED. TOW TRUCK FOLLOWED ME TO DEALERSHIP. DEALERSHIP CALLED, SAID IT WAS STARTING FINE. COULDN'T DIAGNOSE IF IT KEPT STARTING. TOLD ME TO COME GET IT. ON MY WAY TO DEALERSHIP, THEY CALLED BACK TO SAY, "BINGO", IT STARTED. NEXT DAY, DIAGNOSED IT IS THE ONSTAR MODULE. WTH! $700 MORE DOLLARS DOWN THE DRAIN. SERIOUSLY! IT ISN'T COVERED UNDER ANY RECALLS. I WILL NEVER PURCHASE ANOTHER GMC.................EVER! COSTING A FORTUNE TO KEEP IT GOING. I'M ON A FIXED INCOME FOR CRYING OUT LOUD. STILL OWE FOR THE VEHICLE, TRADING MY LEMON IS NOT AN OPTION AT THIS POINT.
May 18, 2017
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE OPERATING THE VEHICLE, THE TURN SIGNAL, DOOR AJAR, SEAT BELT, BACKUP CAMERA, AND OTHER COMPONENTS WERE NOT FUNCTIONING AND WERE NOT AUDIBLE INSIDE THE VEHICLE. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Jan 13, 2017
LOW BEAM HEADLIGHT CONTINUES TO BURN OUT AND THE BULB HARNESS DOES NOT SECURELY HOLD THE BULB. MULTIPLE FAILURES OF THE HARNESS AND BULBS MAKE DRIVING AT NIGHT A SAFETY HAZARD. BASED ON OUR MECHANICS OPINION, THE FAULT IS A POOR DESIGN OF THE PART AND IT SHOULD BE REDESIGNED AND RECALLED. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS SO FAR AND AT A COST TO REPAIR/REPLACE EACH TIME.
Aug 17, 2016
RUNNING LIGHT WAS OUT AND DISCOVERED THAT BOTH RUNNING LAMPS BULBS HAD MELTED IN THEIR SOCKETS AND ELECTRICAL WIRES BURNED AND SHORTED, THIS REQUIRED THAT BOTH LAMP UNITS BE REPLACED. POTENTIAL ELECTRICAL FIRE HAZARD. I HAD REPORTED TO THE DEALER, IN 2013 THAT THE INSIDE OF THE LAMP APPEARED SMOKY BUT THEIR REPLY WAS THAT IT WAS MOISTURE CONDENSATION. REPLACED PARTS NUMBER 22938888 & 22938889 THE VEHICLE IS ONLY DRIVEN DAYTIME, LOCALLY IN 10 MILE RADIUS, AND GARAGED ALL THE TIME. --THE REASON FOR THE LOW MILAGE. I SUSPECT THAT THE UNIT WAS CONSTRUCTED IN A MANNER THAT THE HEAT OF THE LAMP MAY NOT HAVE ADEQUATE VENTILATION TO DISSIPATE CONSEQUENTLY THERE IS A SLOW MELTING OF THE PLASTIC HOUSING, THIS IS A DESIGN FAILURE WHICH COULD LEAD TO ELECTRICAL FIRE.
Jul 03, 2015
DAYTIME RUNNING LIGHT WENT OUT AND I WAS CHARGED $106.02 TO HAVE MY BULB CHANGED.AFTER THAT IT WENT OUT AGAIN. THEN I GOT A RECALL FOR THE DAYTIME RUNNING LIGHTS AND TOOK IT IN AGAIN TO HAVE THEM INSTALL A NEW GASKET AND REINFORCEMENT PLATE. SINCE THEN MY LIGHT HASD GONE OUT A FEW MORE TIMES. ABOUT A WEEK AFTER THEY REPAIRED IT, I SMELLED SOMETHING BURNING. THE LIGHT ASSEMBLY HAD MELTED AND THE SOCKET AND WIRES WERE MELTED TO . THIS RECALL WAS NOT FIXED CORRECTLY. LOOKING ONLINE I SEE THAT I AM NOT ALONE. I JUST WANT GM TO DO THE RIGHT THING AND REPAIR IT. THIS IS A SAFETY HAZARD. *TR
Oct 31, 2014
+ 10 more complaints for this component
EXTERIOR LIGHTING
12 complaints
TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WERE REPLACED FOR OVERHEATING AND MELTING. THE VEHICLE WAS TAKEN TO A DEALER (BOB HOWARD BUICK GMC ADDRESS: 13300 BROADWAY EXT, OKLAHOMA CITY, OK 73114) THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE DIAGNOSIS WAS FAILED HEADLAMPS THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED HOWEVER OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. TP
Aug 12, 2020
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHT MELTED AND LEFT A HOLE IN THE LAMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLIGHT ASSEMBLY, BUT THE FAILURE RECURRED. THE CONTACT CALLED VICTORY CHEVROLET BUICK AT 734-245-2569 (LOCATED AT 1250 DEXTER ST, MILAN, MI 48160) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Feb 21, 2019
THE DRIVERS AND PASSENGERS HEADLIGHTS KEEP BURNING OUT. I HAVE REPLACED THE DRIVERS SIDE 3 TIMES AND THE PASSENGER SIDE 2 TIMES IN THE LAST 6 MONTHS. THIS IS VERY DANGEROUS AS THIS IS A FAMILY CAR AND THIS HAS HAPPENED WHILE DRIVING DOWN THE ROAD.
Feb 18, 2019
MY HEADLIGHTS ON MY 2010 GMC ACADIA GO OUT NUMEROUS TIMES A YEAR. TYPICALLY ONE HEADLIGHT WILL BURN OUT AND A FEW DAYS LATER THE OTHER HEADLIGHT BURNS OUT. WE REPLACE THE HEADLIGHT USUALLY BUT THIS TIME WE WENT TO REPLACE THE BUILD AND THE NEW BULB WOULDN'T WORK. THIS IS GETTING EXTREMELY COSTLY TO REPLACE HE BULBS A FEW TIMES A YEAR AND. IS WE MIGHT HAVE AN EVEN BIGGER PROBLEM WITH THE NEW BULB NOT WORKING AT ALL. WHEN THE HEADLIGHTS STOP WORKING SOMETIMES THEY WILL COME BACK ON THEN GO OFF AGAIN THEN COME BACK ON AND THEN EVENTUALLY BURN THE BULB. TYPICALLY ALL THIS HAPPENS WHEN THE CAR IS JUST STARTED.. I BOUGHT THIS CAR NEW AND WE'VE HAD NOTHING BUT PROBLEMS WITH IT. IT'S IN HE SHOP GETRJFN FIXED A FEW TIMES A YEAR.
Jan 30, 2018
WE HAVE A 2010 GMC ACADIA THAT HAS HAD MULTIPLE LOW BEAM HEADLIGHTS GOING OUT. THE WHOLE HEADLIGHT ASSEMBLY HAS BEEN AN ISSUE AS PER MANY COMPLAINTS IN VARIOUS FORUMS ONLINE. GMC KNOWS THEY HAVE ISSUES WITH THE POWER TO THESE UNITS AND WILL NOT DO ANYTHING TO REPLACE. I HAVE REPLACED SEVEN LOW BEAMS IN TOTAL BETWEEN BOTH LIGHTS. THESE CAN GO OUT AND COME BACK ON AT VARIOUS TIMES ALSO GIVING THE DRIVERS A FALSE SENSE OF SECURITY. I HAVE INCLUDED WORD DOC OF ONLINE COMMUNICATION TODAY AFTER REMOVAL OF PERSONAL INFORMATION WITH GMC AND THE ONLY SOLUTION IS AT A LOCAL SERVICE GMC LEVEL. THE ENDING COMMENT SPEAKS VOLUMES THAT IF GMC SEES ENOUGH COMPLAINTS THEY WILL THEN CONSIDER A RECALL. BEING A FIRE CHIEF I BELIEVE THIS IS TOTALLY UNACCEPTABLE DUE TO THE POSSIBLE LOSS OF HEADLAMPS. THE OTHER NOTE WAS MY MILEAGE WAS TO HIGH AS MY VEHICLE WAS JUST OVER 100,000 MILES. THIS ISSUE WAS TAKING PLACE FOR THE LAST FEW YEARS. THEY NEED TO DO A RECALL ON ALL OF THESE HEADLIGHT ASSEMBLIES. I HAVE DATED THIS ISSUE TODAY EVEN THOUGH THE LAST TIME THIS ISSUE STARTED WAS ABOUT 4 MONTHS AGO.
Jul 12, 2016
+ 7 more complaints for this component
UNKNOWN OR OTHER
8 complaints
all the wiring under the dash has got the installation melted off of the wiring and can't get the vehicle to start or get any power to the battery or ect and the fuse box under the dash has 50 fuses in it and out of all of them only one of them out of 50 is getting power and to me it's a fire Hazzard and i think gmc needs to do a recall on it or replace my vehicle i've got it in a garage now and that's what the mechanic has found out about is the wiring under the dash
Dec 06, 2021
DASH HAS CRACKED IN A GARAGE KEPT DENALI. IT IS UNSIGHTLY AND SHOULD NOT HAVE HAPPENED.
Jul 31, 2020
I HAVE TAKEN MY CAR TO 2 DIFFERENT MECHANICS FOR MY A/C NOT BLOWING COLD AIR AND WHEN IT IS REFILLED IT BUILDS UP PRESSURE AND THEN I CAN HEAR IT ALL SPRAYING OUT FROM UNDER THE HOOD LIKE AN AIR HOSE. ALSO, MY CHECK ENGINE LIGHT IS ON I HAVE BEEN TOLD IT IS MY CAMSHAFT SENSOR, I WAS TOLD BOTH OF THESE WERE RECALLED AND THE GMC DEALERSHIP WILL TAKE CARE OF ME FOR FREE, I TOOK MY CAR TO A GMC DEALERSHIP AND THEY WOULD NOT HELP ME AND SAID MY CAR DOESN'T HAVE ANY OPEN RECALLS AND IF THERE WAS THEY STILL COULD NOT HELP ME BECAUSE IT WAS OVER THE MILES REQUIRED. I DO NOT UNDERSTAND HOW PEOPLE WHO HAVE THE SAME YEAR AND MODEL AS MINE WITH THE SAME PROBLEMS IS GETTING THEIRS FIXED FOR FREE BUT I WAS UNABLE TO BE HELPED, I DON'T SEE HOW THIS IS FAIR I AM A SINGLE MOM RIDING AROUND IN THIS HEAT WORKING MY TAIL OFF TO DO THE BEST I CAN . I AM A VERY UNHAPPY GMC CUSTOMER. I HAVE BEEN TRYING TO GET THIS A/C FIXED FOR YEARS AND I CAN'T CATCH A BREAK!
Jul 08, 2019
THE DASHBOARD HAS CRACKED IN TWO PLACES. THE VEHICLE IS GARAGE KEPT WHEN NOT IN USE. I AM CONCERNED THAT DASHBOARD PIECES MAY INJURE THE DRIVER OR PASSENGERS DURING A VEHICLE ACCIDENT.
Oct 01, 2018
MY CHECK ENGINE LIGHT CAME ON AND I THOUGHT IT WAS THE GAS CAP AS IT CONTINUED TO GO ON AND OFF. I HAD SOMEONE CHECK THE CODES AND IT CAME BACK WITH P0017 AND P0008. IN ADDITION NOW THE A/C BUTTON WON'T STAY ON. IT BLINKS THEN TURNS OFF. I'VE READ NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS FROM OTHER OWNERS AND THAT GMC WILL NOT HONOR THEIR POOR MANUFACTURER WORKMANSHIP. IS ANYONE HELPING THE CONSUMER?
May 02, 2017
+ 3 more complaints for this component
AIR BAGS
8 complaints
VEHICLE WAS BACKED INTO A CONCRETE PORCH IN THE DRIVEWAY AT A LOW SPEED. SIDE AIRBAGS NEAR THE FRONT SEATS PARTIALLY DEPLOYED, SEPARATING THE PLASTIC AND RELEASING SMOKE/POWDER INTO VEHICLE WITHOUT DEPLOYING THE AIRBAG AND LOCKED THE SEAT BELTS SO TIGHTLY IT BROKE THE PLASTIC BASE OF THE SEAT BELTS.
Sep 01, 2020
THE DRIVER INFO SCREEN ALERTED TO SERVICE AIRBAGS. AIRBAG INSTRUMENT PANEL LIGHT ILLUMINATED.
Feb 23, 2019
WHEN STARTING THE VEHICLE I GET A "SERVICE AIRBAGS" WARNING. I PUSH THE DASH BUTTON THAT CLEARS THE DISPLAY AND IT DOES NOT COME BACK ON. ONLY WHEN I AM STATIONARY AND HAVE JUST STARTED THE ENGINE. I MENTIONED IT TO MY DEALERSHIP AND THEY SAID, "OH, THAT COULD BE EXPENSIVE." I HAVE YET TO GET IT SERVICED BECAUSE OTHERS HAVE STATED THE PROBLEM AND SPENT LOTS OF MONEY TO NO AVAIL. I AM CONCERNED THAT THIS IS A FACTORY DEFECT AND COULD BE LIFE THREATENING IF EVER INVOLVED IN AN ACCIDENT. I HAVE 159,000 MILES ON MY VEHICLE AND THE WARNING BEGAN IN THE LAST 18 MONTHS.
Oct 28, 2018
SERVICE AIR BAG LIGHT COMES ON AND OFF INTERMITTENTLY. THE FREQUENCY IS UNPREDICTABLE AND IT MAY BE WEEKS IN BETWEEN OCCURRENCES. IT WILL COME ON AND GO OFF SOMETIMES WHEN THE VEHICLE IS STATIONARY OR SOMETIMES WHEN IT IT IS IN MOTION.
Sep 23, 2016
"TAKATA RECALL" WE WERE NOTIFIED NOVEMBER 2015 THAT OUR AIR BAGS COULD CAUSE SEVER INJURY OR DEATH! WHAT IN THE WORLD ARE YOU WAITING FOR..ANOTHER LAWSUIT!!!!! WHEN WILL THIS BE REPAIRED OR GIVEN A SAFE VEHICLE TO DRIVE IN THE INTERIM?????!!!!!
Aug 28, 2016
+ 3 more complaints for this component
STRUCTURE
8 complaints
WHEN OPEN HATCH THE HATCH AUTOMATICALLY STARTS CLOSING AND THEN IT FALLS TO CLOSED POSITION.VEHICLE IS ALWAYS STATIONARY
Jun 07, 2019
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE WAS PLACED IN PARK. THE CONTACT ATTEMPTED TO OPEN THE LIFTGATE AND IT CLOSED BY ACCIDENT. THE CONTACT ATTEMPTED TO RE-OPEN THE LIFTGATE, BUT IT DID NOT OPEN. THE CONTACT NOTICED A "LIFTGATE OPEN" MESSAGE ILLUMINATED BY THE GEARS, WHICH CAUSED THE INTERIOR LIGHTING TO REMAIN ILLUMINATED WHILE DRIVING. THE DEALER WAS CONTACTED (QUIRK FORD, 333 MEMORIAL DR, CHICOPEE, MA 01020) AND STATED THAT THE VEHICLE WAS NOT LISTED IN A RECALL. THE CONTACT WAS ADVISED TO KEEP ALL THE PAPERWORK FOR POSSIBLE REIMBURSEMENT PURPOSES SHOULD SHE DECIDE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 120,000.
Jan 24, 2018
TL* THE CONTACT OWNS A 2010 GMC DENALI. THE CONTACT STATED THAT THE DASHBOARD CRACKED WHERE THE AIR BAG WAS LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS OUT OF WARRANTY AND NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
May 01, 2017
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE PULLING INTO THE GARAGE, THE VEHICLE'S LIFTGATE FAILED AND CAUSED THE TRUNK OF THE VEHICLE TO LIFT AND DAMAGED THE DOOR OF THE GARAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Dec 28, 2015
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 04/04/16*LJ *JS
Oct 27, 2015
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
7 complaints
I NOTICED BOTH OF MY DRIVING LIGHTS HAD GONE OUT AND WENT TO REPLACE. THEY ARE THE HID HEADLIGHT ASSEMBLIES AND THE DRIVING LIGHT SOCKETS AND BULBS MELTED TOGETHER RESULTING IN CRACKING THAT REFLECTOR/PROJECTION IN THE ASSEMBLY.MY VIN IS NOT THE "VIN SPECIFIC" INCLUDED IN THE SPECIAL RECALL 14283, BUT I HAVE THAT EXACT ISSUE.
Oct 07, 2019
I OWN A 2010 GMC ACADIA... I'VE HAD TO REPLACE THE LOW BEAMS ON BOTH PASSENGER AND DRIVER SIDE NUMEROUS TIMES!!!!!!!! I'M A SINGLE MOTHER OF 3... NOT ONLY IS IT EXTREMELY DANGEROUS FOR YOUR HEADLIGHTS TO GO OUT AT ANY GIVEN MOMENT(ESPECIALLY WHEN MY CHILDREN ARE IN THE VEHICLE... NOT TO MENTION OTHER MOTORISTS CHILDREN) BUT ITS ALSO COSTLY!!!!! THIS ALL STARTED BACK IN AUG 2018... THIS IS GETTING RIDICULOUS!!! I'VE DONE MY DUES... WORKED HARD TO PAY MY VEHICLE OFF...ALL I WANTED WAS A GOOD AND RELIABLE VEHICLE FOR MY FAMILY... AND IT'S FAR FROM SAFE!!!!
May 30, 2019
HAVE TO REPLACE LOW BEAM LIGHTS EVERY 3-4 MONTHS. LIGHTS BURN OUT. HAVE TRIED MULTIPLE BRANDS ALL FROM ADVANCED AUTO PARTS. THIS HAS BEEN GOING ON FOR 4 YEARS.
May 19, 2018
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE THAT AFFECTED THE TAIL LIGHTS, LICENSE PLATE LIGHT, HEADLIGHTS, AND POWER LIFT GATE. THE CONTACT TOOK THE VEHICLE TO A DEALER, BUT IT WAS NOT DIAGNOSED. THE DEALER INFORMED THE CONTACT TO SET UP AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Mar 24, 2017
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE. THE BULB OVERHEATED AND CAUSED THE SOCKET AND WIRES TO BURN AND THE HEADLIGHT HOUSING TO MELT. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL FOR A RELATED FAILURE IN 2013. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB OVERHEATED AND CAUSED THE SOCKET, THE WIRES, AND THE HEADLIGHT HOUSING UNIT TO BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,279.
Nov 03, 2014
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING
6 complaints
Timing chain and gears
Oct 05, 2022
MY HUSBAND AND I PURCHASED A 2010 GMC ACADIA IN JULY 2012. SINCE WE'VE HAD THE VEHICLE WE HAVE ALREADY HAD TO REPLACE THE WATER PUMP WHICH FORTUNATELY IT WAS COVERED UNDER WARRANTY. BUT NOW THE AC IN THE VEHICLE HAS STOPPED WORKING. THE TECHNICIAN DID A BLACK LIGHT TESTING OF THE AC AND IT REVEALED LARGE AREAS OF ULTRA-VIOLET DYE COVERING THE AC HOSES AND SURROUNDING AREA. THEY RECHARGED A SMALL AMT OF R-134A FREON INTO THE SYSTEM TO HELP PINPOINT THE LEAK TO THE SUCTION AND DISCHARGE HOSES WHICH HAVE BLOWN. WHEN THEY CHECKED ON ORDERING THE HOSES, THESE HOSES ARE ON BACKORDER WHICH LEADS ME TO BELIEVE THEY HAVE BEEN HAVING NUMEROUS PROBLEMS WITH THESE HOSES. NOW WE'RE LOOKING AT BEING OUT $700 FOR A VEHICLE THAT IS ONLY 3 YRS OLD. *TR
Jun 06, 2013
SINCE I GOT THE CAR SET 2012 HAVE STINK COMING FROM AIR VENT A/C SOMETIMES PRETTY BAD NOW IN SPRING WHEN THE A/C IS ON HAVE A WEIRD NOISE AND IS NOT COOL AT ALL AND I CAN FELL THE MOIST BESIDES I CAN SEE A SMOKE COMING FROM THE A/C VENT. I NOW IS A LIKING PROBABLY FROM THE WATER PUMP. I JUST RECEIVED A LETTER FROM A GMC SEEING THAT THEY KNOW THIS PROBLEM (WATER PUMP SHAFT SEAL) AND THEY JUST GOING TO ADD ENGINE COOLANT TO FIX THE PROBLEM. THIS HAVE TO BE A RECALL. WE BOUGHT EXPENSIVE US CARS DON'T SALES US JUNK. *TR
May 12, 2013
EXCESSIVE SOOT FROM EXHAUST SYSTEM, CAR IS WHITE, REAR IS COVERED WITH BITS OF SOOT EVER SINCE I PURCHASED THE VEHICLE IN AUG 2010 TILL TO DAY AUG 2011. DEALER STATED NOTING IS WRONG BECAUSE THE "CHECK ENGINE" LIGHT IS NOT ON. ON START UP AFTER OVERNIGHT PARKED-THERE IS A VISIBLE PUFF OF BLACK SMOKE. VEHICLE HAD 2800 MILES, THE DEALER TOLD ME THAT IT NEEDED TO BE DRIVEN, SO I DROVE 2000 MILES IN A WEEK, IT MADE NO SENSE TO ME AND IT DID NOT MAKE A DIFFERENCE. A CHEVY DEALER TOLD ME HE HAS HAD SIMILAR COMPLAINTS ON TRAVERSE MODEL (SAME ENGINE) BUT THEY CANNOT FIGURE IT OUT. I'M A FORMER WHEEL VEHICLE MAINTENANCE OFFICER US ARMY, THIS IS NOT NORMAL FOR AN ENGINE EXHAUST TO EMIT SOOT. IT IS A SIGN THAT THERE IS UNBURNED FUEL IN THE CYLINDERS. I AVERAGE 14.5 MPG. AND I BELIEVE THERE IS A FUEL LEAK OR FUEL BYPASS INTO THE CYLINDERS WHEN THE VEHICLE IS PARKED DUE TO THE PRESSURIZED FUEL SYSTEM OR JUST TOO MUCH FUEL THAT IS NOT EFFICIENTLY BURNED BEING ALLOWED TO ENTER THE ENGINE. *TR
Aug 08, 2011
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT STARTED THE IGNITION A SUBSTANTIAL AMOUNT OF BLUE AND BLACK SMOKE EMITTED FROM THE REAR EXHAUST TAIL PIPE FOR 35-40 SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 34.
May 02, 2011
+ 1 more complaint for this component
POWER TRAIN,ENGINE
5 complaints
THE TIMING CHAIN NEEDS TO BE REPLACED ON THE 2010, WHICH IS THE SAME ISSUE GMC HAD WITH THE 2009S, HOWEVER, THE 2010 ISN'T COVERED, BUT THE 2009 WAS. I'VE READ THAT GMC KNOWS THAT THERE IS AN ISSUE, BUT THEY JUST AREN'T COVERING IT YET.
Jul 06, 2018
AT 60,000.00 THOUSAND MILES MY TIMING CHAINS NEEDED REPLACED (JUST LIKE THE 2009 WHICH HAS A RECALL) THEN AT 79,000 MILES MY WAVE PLATE CRACKED ON MY TRANSMISSION (WHICH THERE IS A RECALL ON THE 2009 MODEL FOR THE EXACT SAME THING) MY CAR WAS A EARLY 2010 MODEL AND IT LOOKS LIKE THE 2009 ISSUES ARE PROBLEMS ON MY CAR. I THINK IT'S INSANE THAT GM CAN'T STAND BEHIND THEIR WORK BETTER THAN THIS. THE RECALL'S SHOULD COVER THE 2010 MODELS THAT WERE MANUFACTURED WITH 2009 PARTS!!!
Oct 05, 2017
TIMING CHAIN NEEDED REPLACEMENT DUE TO STRETCH AND CHECK ENGINE LIGHT AT 137,882 WHICH COST $2,049. THIS ISSUE WAS COVERED UNDER SPECIAL WARRANTY FOR 2007-2009 MODEL YEARS, BUT THE 2010 IS NOT COVERED. MY UNDERSTANDING OF GMC'S FIX IS THAT NOTHING CHANGED WITH THE TIMING CHAIN AND THE OIL SYSTEM LIFE WAS LOWERED AS TO WHEN AN OIL CHANGE WAS RECOMMENDED BY THE VEHICLE (MORE FREQUENT OIL CHANGES). I HAVE COMPLETED ALL SCHEDULED OIL CHANGES BASED ON THE AUTOMATED PROMPT FROM THE VEHICLE AND STILL HAD TO COMPLETE THIS COSTLY REPAIR OUT OF POCKET. I WOULD LIKE TO SEE THIS KNOWN ISSUE ALSO COVERED BY THE SPECIAL WARRANTY ON NEWER VEHICLES AND BE REIMBURSED FOR MY EXPENSES.
Sep 05, 2017
AT 80,000 MILES, AFTER PULLING OUT OF PARKING, WHEN I APPLIED BRAKES THE CAR STARTED MAKING RUMBLING NOISE FROM THE ENGINE AND LURCHED FORWARD DESPITE PRESSING ON BRAKES TO STOP. PULLED INTO A PARKING SPOT, WHILE CONTINUING TO FIGHT LURCHING OF VEHICLE AND TURNED CAR OFF TO CHECK ENGINE OIL, TRANSMISSION OIL, AND POWER STEERING OIL LEVELS. ALL WERE FINE. WHEN ATTEMPTED RESTART OF VEHICLE, LOUD RUMBLING NOISE FROM ENGINE, CHECK ENGINE LIGHT FLICKERED AND THE CAR FAILED TO START. REQUIRED A TOW HOME FROM 100 MILES AWAY AND $400. HOOKED UP OBD, AND RECEIVED THE FOLLOWING FAULTS P0008, P0303, P0305, P0017, P0300, P0301. AFTER RESEARCHING ON-LINE, COMMON FAULTS FOR TIMING CHAIN ISSUE ESTIMATE $3-4 THOUSAND REPAIR. ALSO, FOUND 2007-2009 ACADIA RECEIVED EXTENDED WARRANTY FOR SAME ISSUE. HOWEVER, 2010 NOT COVERED DESPITE FINDING APPROXIMATELY 15 IDENTICAL 2010 GMC ACADIA ON NHTSA SITE. I WILL BE CALLING DEALERSHIP FIRST WORKDAY, HOWEVER EXPECT TO BE TOLD TIMING CHAIN ISSUE BASED ON CODES AND THAT GMC WILL NOT COVER THE REPAIR SINCE I AM OUTSIDE OF THE 5 YEAR WARRANTY, DESPITE LESS THAN THEIR 100,000 MILE COVERAGE.
Jul 23, 2016
AFTER MY 2010 ACADIA SAT IN A HOTEL PARKING LOT FOR 19 HOURS AFTER A DRIVE FROM SAN DIEGO TO KANSAS CITY, IT OVERHEATED THE MINUTE I STARTED IT. THE AIR STARTED BLOWING WARM AIR, IT STATED "POWERING DOWN ENGINE", & THE TEMP GAGE MAXED OUT. I IMMEDIATELY TURNED OFF THE CAR. AT LESS THAN 36K ON A CAR THAT HAS BEEN DRIVEN MINIMALLY, THIS SHOULD NEVER HAPPEN. AND NOW.... SINCE IT IS "OVER 3 YEARS OLD", IT'S PROBABLY NOT COVERED. $40K VEHICLE WITH 30K MILES ON IT AND ALREADY OVERHEATING? WE HAD OUR VEHICLE FOR THE LAST 2.5 YEARS IN HAWAII, SO IT'S NOT A CLIMATE PROBLEM. :-/ *TR
Jul 21, 2014
STEERING,SUSPENSION
5 complaints
UPON TAKING THE CAR FOR SAFETY INSPECTION WERE TOLD THAT THE STEERING GEAR NEEDED REPLACING AND THAT THE RIGHT FRONT STRUT WAS LEAKING. THE CAR HAD 57000 MILES AT THE TIME. UPON RESEARCHING MORE THE STEERING ISSUE IS KNOWN AND COMMON. THIS SHOULD COVERED UNDER A RECALL.
Feb 05, 2016
THE STEERING RACK LEAKS AND FAILS AFTER THE POWER STEERING PUMP GOES OUT DUE TO AN INTERNAL FAILURE. THERE IS A BAD DESIGN IN THE RACK CAUSING THE CAR TO LOSE POWER AT LOW SPEEDS AND WILL CAUSE BODILY HARM IF NOT REPAIRED. GM KNOWS THERE IS A BAD DESIGN OF THIS STEERING RACK AND REFUSES TO REPAIR AT THEIR COST. THEY WILL ONLY REPLACE THE PUMP WHEN THE RACK IS THE BIGGEST COST TO REPAIR. *TR
Dec 23, 2014
I BOUGHT MY GMC ACADIA IN DECEMBER OF 2009. A FEW DAYS IN I NOTICED A WHIRRING SOUND IN TURNING. I WAS TOLD BY THE DEALERSHIP THAT IT WAS NORMAL, A DESIGN FLAW WITH BRUSHES IN THE STEERING COLUMN. JUNE 20110 ENTIRE ELECTRICAL MOTHERBOARD FAILED, SIX MONTHS LATER THE WATER PUMP FAILED. BROUGHT THE CAR IN 3 TIMES FOR AIRBAG LIGHTS. I SENSOR WAS REPLACED THEN I WAS TOLD TO JUST "KEEP SOMETHING HEAVY IN THE SEAT". FOR EIGHT MONTHS ABS AND BRAKE LIGHT CHIMED WITH NOTHING WRONG. I REPORTED THAT THE AIR CONDITIONER WAS NOT COOLING ONLY TO BE TOLD IT WAS ALL GOOD, OF COURSE UNTIL THE WARRANTY WAS OUT THEN A REPAIR OF $600. NOW THAT SO CALLED DESIGN FLAW AND WHIRRING NOISE HAS TURNED INTO POWER STEERING FAILURE AN LEAK IN POWER STEERING RACK , !000 REPAIR NOT COVERED BY THE RECALL OF POWER STEERING PUMP. UNREAL. WHAT A BUNCH OF CROOKS. THE WORST PART IS THE GMC DEALERS PRETEND THEY KNOW NOTHING ABOUT ANY ISSUES AND ACCEPT RESPONSIBILITY FOR NOTHING ALL. I AM SURE IT IS A PROTOCOL TO DELAY AND MAJOR DIAGNOSIS UNTIL A WARRANTY IS EXPIRED. *TR
Nov 20, 2014
I PURCHASED A NEW ACADIA IN 2010 , I HAVE HAD PROBLEMS WITH THE FRONT END SINCE IT WAS NEW IT HAS GONE BACK TO THE DEALER MANY TIMES FOR FRONT END NOISES AND NOT HANDLING PROPERLY , I DID BRING IT TO THE DEALER COMPLAINING THAT THE CAR WAS NOT STEERING PROPERLY THEY DID DO SOMETHING TO REPAIR IT BUT NOW THE WARRANTY IS EXPIRED AND I WAS TOLD THAT THE STEERING RACK IS LEAKING AND NEEDS TO BE REPLACED AT A COST OF OVER 1800.00. IT IS NOTED IF YOU LOOK INTO IT THAT THIS FRONT END AND STEERING PROBLEM IS WIDE SPREAD , THEIR ARE CASES OF PEOPLE SPENDING THOUSANDS OF DOLLARS ON REPAIRS BUT MORE IMPORTANTLY LOOSING POWER STEERING AND COULD HARDLY CONTROL THE CAR . I WOULD LIKE TO KNOW WHAT IT TAKES FOR YOU TO ISSUE A RECALL ?? PEOPLE BEING IN ACCIDENTS OR INJURED ? THIS IS WELL DOCUMENTED WITH OTHER OWNERS AND WITH TODAY'S TECHNOLOGY I AM SURE YOU CAN LOOK INTO GMC'S REPAIR AND COMPLAINT RECORDS AND YOU WILL SEE THAT THIS IS A SERIOUS PROBLEM. *TR
Jun 19, 2014
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SLIGHTLY TURNED THE STEERING WHEEL AND THERE WAS AN ABRUPT FORCEFUL RESPONSE. THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. WHEN TURNING THE STEERING WHEEL, EXCESSIVE FORCE WAS REQUIRED TO PREVENT THE VEHICLE FROM WANDERING OFF THE ROAD OR INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE DIFFERENT OCCASIONS FOR THE SAME FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED WITHIN FACTORY SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 350. UPDATED 03/14/12*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD DRIFT IN EITHER DIRECTION. WHEN HE TRIED TO CORRECT IT, THE VEHICLE WOULD DIVE IN THE OPPOSITE DIRECTION.
Feb 01, 2012
STEERING,POWER TRAIN
4 complaints
FIRST PROBLEM IS THAT THE POWER STEERING IS HARD TO TURN WHEN NOT MOVING OR WHILE DRIVING AT SLOWER SPEEDS AS IF THERE IS NO POWER STEERING AT ALL. SECOND PROBLEM IS THE TRANSMISSION OCCASIONALLY WILL NOT SHIFT FROM 1ST GEAR WHICH WILL CAUSE ME TO PULL OVER TO A COMPLETE STOP THEN ACCELERATE AGAIN ALLOWING IT TO SHIFT.
Jul 06, 2020
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE JERKED VIOLENTLY AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO FORCEFULLY TURN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Sep 18, 2014
TL* THE CONTACT OWNS A 2010 GMC ARCADIA. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE POWER STEERING FAILED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND SYSTEM FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
May 21, 2014
THIS HAS HAPPENED SEVERAL TIMES SINCE I'VE BOUGHT THIS TRUCK LAST YEAR. RIGHT AFTER I BOUGHT IT, I HAD TO PAY OUT OF POCKET TO HAVE THE POWER STEERING BOX REPLACED ($1200.00) SINCE THEN, WHILE DRIVING MY STEERING GETS HARD TO TURN EITHER WAY AND THE ENGINE EVEN STOPPED RUNNING A FEW WEEKS AGO WHILE ON THE INTERSTATE, I HAD TO PULL OFF THE ROAD. THE TRUCK ALSO MAKES A POPPING SOUND WHILE TURNING TOO. SINCE I HAVE BOUGHT THE TRUCK, I HAVE HAD NOTHING BUT PROBLEMS, WITHIN 2 WEEKS OF BUYING IT, I HAD TRANSMISSION LEAK AND OIL LEAK THAT HAD TO BE FIXED. I WANT SO BAD TO GET OUT OF THIS TRUCK. I AM THE SOLE PROVIDER IN MY HOME, SINGLE MOTHER OF 3 KIDS AND THIS VEHICLE IS USED FOR OUR DAILY COMMUTES AND MY JOB. WHEN SLOWING DOWN TO COME TO A STOP THE TRUCK ALSO LUNGES FORWARD A FEW TIMES BEFORE STOPPING COMPLETELY. ALSO WHEN GOING DOWN THE ROAD THE RPM WILL LUNGE UP FOR NO REASON AND YOU CAN HEAR IT LIKE IT IS TRYING TO SHIFT TO A HIGHER GEAR OR LIKE I HAVE PRESSED THE GAS, WHICH I HAD NOT. *TR
Mar 31, 2014
SEATS
3 complaints
BACK SEAT ARM REST BRACKET WELDS FAILED. NOT ENOUGH PENETRATION. WHAT ELSE DOESN'T HAVE ENOUGH WELD PENETRATION ON THE SEAT FRAMES? WORKING IN AN AUTOMOTIVE SEATING FACILITY I KNOW THE IMPORTANCE.
Mar 11, 2021
I WAS CLEANING MY CAR AND SAW THE SEAT CUSHION LEATHER STICKING OUT. AFTER FURTHER INVESTIGATION THE SEAT CUSHION LIFTS OUT OF THE BASE. THE CAR HAS ELECTRIC SEATS. *TR
Apr 07, 2015
I HAD SOME WARRANTY WORK PERFORM ON MY 2010 GMC ACADIA. I RECEIVED MY CAR BACK FROM THE DEALERSHIP AND NEEDED TO REINSTALL MY TWO FORWARD FACING CAR SEATS IN THE SECOND ROW SEATS FOR MY TWO CHILDREN. I HAD BUCKLED MY 2 YEAR OLD CHILD IN THE INSTALLED CAR SEAT BEHIND THE DRIVER'S SEAT WHILE I WAS DOING OTHER WORK IN THE CAR. AT SOME POINT, I PUSHED THE DRIVER'S SEAT MEMORY BUTTON 1 WHICH HAD BEEN SET FOR MY DRIVING PREFERENCES. I DIDN'T NOTICE THAT THE SEAT MOVED BACKWARDS AND ALSO INTO A RECLINE AS A RESULT OF THE AUTOMATED MEMORY SEAT. I ONLY NOTICED WHEN MY CHILD BEGAN SCREAMING BECAUSE THE DRIVER'S SEAT BACK WAS PUSHING INTO HER LEGS AND CONTINUING TO MOVE INTO HER. SHE WAS THANKFULLY NOT SERIOUSLY INJURED AS A RESULT OF THIS, BUT I AM CONCERNED THAT SHE COULD HAVE BEEN. AFTER THE INCIDENT, I ESTIMATED THAT SHE HAD ABOUT 2 INCHES OF SPACE FOR HER LEGS BETWEEN THE BACK OF THE DRIVER'S SEAT AND HER CAR SEAT. THE MEMORY SEAT SETTINGS WERE NOT SET AS I EXPECTED WHEN I PUSHED THE BUTTON, BUT IT SEEMS TO ME THAT ANY SETTING SHOULD NEVER ALLOW IT TO AUTOMATICALLY PUSH INTO A CHILD'S LEGS TO THE POINT THAT SHE COULD BE INJURED. *TR
Feb 19, 2012
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
WHILE DRIVING OR NOT THE CAR HAS A DISPLAY ON SCREEN ON ODOMETER OF PARK ASSIST OFF NO CODE COMES UP OTHER THEN THIS ON DISPLAY ON ODOMETER.
Dec 19, 2019
WHILE IM DRIVING MY DOORS LOCK AND UNLOCK TH WA BMY RPM JUMPS UP TO 5OR6 CAUSING THE TRANSMISSION SKIP GEARS THEN IT WILL CUT OFF. MY VEHICLE HAS BEEN AT THE DEALERSHOP SINCE JUNE 5TH. THEY REPLACED SO MANY THINGS ON IT INCLUDING THE TRANSMISSION AND WHEN I PICKED IT UP ON 7-27-18 WHILE ON 95 MY TRUCK DID THE SAME THING, SCARIEST THING IVE EVER DEALT WITH CAUSING ME TO HAVE TO GO TO THE SIDE OF THE ROAD CAUSE MY DOORS LOCKED AND UNLOCKED RPM JUMPED TO 6 AND SMELLED LIKE SOMETHING WAS BURNING AND IT CUT OFF.
Jul 29, 2018
CURRENT RECALL STATES: "THE AFFECTED VEHICLES, EQUIPPED WITH THE POWER LIFTGATE OPTION, HAVE GAS STRUTS THAT HOLD THE POWER LIFTGATE UP WHEN OPEN. THESE STRUTS MAY PREMATURELY WEAR AND THE OPEN LIFTGATE MAY SUDDENLY FALL." MY VEHICLE IS CURRENTLY HAVING THIS PROBLEM. THE BACK LIFT GATE WILL OPEN AND THEN WITH GREAT FORCE CLOSES DOWN QUICKLY. THIS IS AN EXTREME SAFETY CONCERN AS I WAS STRUCK BY IT ON MONDAY 10/26/2015 WHEN THE PROBLEM INITIALLY OCCURRED. AFTER SPEAKING WITH GMC THERE IS CURRENTLY NO RESOLVE. THIS IS A HUGE SAFETY CONCERN AS I HAVE TWO YOUNG CHILDREN, AND NO RESOLUTION IS NOT ACCEPTABLE.
Oct 28, 2015
SUSPENSION
3 complaints
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM AND STRUTS FAILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000.
Feb 06, 2018
BROKEN FRONT MOTOR MOUNT. CAR HAS BEEN DRIVEN LESS THAN 50,000 MILES AND FRONT MOTOR MOUNT REQUIRES REPLACEMENT.
Apr 04, 2016
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BEGAN TO VIBRATE ACCOMPANIED BY A LOUD POPPING NOISE. THE CONTACT ATTEMPTED TO TURN LEFT BUT THE STEERING WHEEL TRAVELED IN THE OPPOSITE DIRECTION WHICH CAUSED THE CONTACT TO CRASH INTO TWO VEHICLES. AFTER INSPECTING THE VEHICLE, THE CONTACT OBSERVED THAT THE FRONT PASSENGER SIDE STRUT WAS FRACTURED AND SEPARATED FROM THE VEHICLE. THE FAILURE HAD OCCURRED PREVIOUSLY ON THE OPPOSITE SIDE. THE CONTACT SUSTAINED HAND INJURIES WHICH DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO THE CONTACTS RESIDENCE AND HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Nov 07, 2014
TIRES
3 complaints
TIRES CRACKING BETWEEN THE TREAD WHEN THEY HAVEN'T BEEN ON THE CAR TWO YEARS, READ THAT GOODYEAR TIRE COMPANY HAD THIS PROBLEM WITH SOME TIRES, BUT DO NOT SEE MINE LISTED. FORTERA HL 225/65R18 4BXN ARDR 2813 ? I WAS TOLD THESE ARE NOT SAFE.
Nov 03, 2015
WITHIN A MONTH AFTER BUYING OUR 2010 GMC ACADIA THE FRONT RIGHT TIRE WAS CONTINUALLY GOING FLAT. WE WERE CONSTANTLY REFILLING THE AIR ON A WEEKLY BASIS. TOOK THE CAR INTO THE DEALERSHIP TO HAVE IT LOOKED ST AND THE COULDN'T FIND ANYTHING WRONG WITH IT ON MORE THAN ONE OCCASION. WE USED FIX A FLAT AND CONTINUED TO REFILL AIR AND IT HAS GONE LONGER PERIODS WITHOUT GOING FLAT ALTHOUGH TIRE IS CONSTANTLY LOW. TOOK THE CAR IN TO DEALERSHIP JULY 2012 TO HAVE OIL CHANGED AND SERVICED WITH TIRE ROTATION ETC. WHEN I WAS DRIVING HOME WITH 3 OF MY KIDS IN THE CAR, GOING 65-70 ON THE FREEWAY THE CAR STARTED SHAKING. IT WASN'T THE STEERING WHEEL BUT THE WHOLE CAR ITSELF. IT FELT LIKE ONE OF THE TIRES WAS GOING TO FALL OFF OR THE ENGINE WAS GOING TO FALL OUT OF THE CAR. I CHECKED THE TIRE PRESSURE AND THE PSI TO THAT TIRE WAS THE SAME AS WHAT IT WAS BEFORE I DROPPED IT OFF FOR SERVICE, SO THE DEALERSHIP DIDN'T FILL THE TIRES BUT I KNEW I DIDN'T HAVE A FLAT TIRE EITHER. I TOOK THE CAR STRAIGHT BACK TO THE DEALERSHIP ON MY WAY TO WORK IN THE MORNING. THEY TOLD ME THAT THE TREAD WAS SEPARATING FROM THE TIRE AND I NEEDED A NEW TIRE. I THINK IT SHOULD BE COVERED UNDER WARRANTY AS THIS HAD BEEN AN ONGOING PROBLEM SINCE WE BOUGHT THE CAR AND HAVE COMPLAINED TO THE DEALERSHIP MULTIPLE TIMES. JUST BECAUSE THEY COULDN'T FOND THE PROBLEM BEFORE DOESN'T MEAN THERE WASN'T A PROBLEM BEFORE. *TR
Jul 20, 2012
2010 GMC ACADIA. CONSUMER STATES PROBLEMS WITH TIRES *TGW THE CONSUMER STATED HER HUSBAND NOTICED THE TWO FRONT TIRES HAD AIR BUCKLES IN THEM. IT WAS DETERMINED, THAT THE TIRES WERE INSTALLED INCORRECTLY. THE FRONT TIRE BEADS WERE TORN DURING INSTALLATION. *JB
Jul 20, 2010
STEERING,ELECTRICAL SYSTEM
3 complaints
VEHICLE IS HARD TO STEER WHEN ATTEMPTING TO REVERSE AND PARK OR TURN RIGHT OR LEFT. STEERING SO HARD THAT ALMOST CANT TURN AT ALL. CHECKED POWER STEERING FLUID AND IT IS FULL. ALSO HAVING PROBLEMS WITH THE VEHICLE RADIO CHANGING STATIONS ON ITS OWN AS WELL. THIS HAS BEEN HAPPENING OVER AND OVER AGAIN. DOES NOT MATTER HOW FAST YOU ARE DRIVING
Oct 12, 2015
AS EVERYONE ELSE IS COMPLAINING, POWER STEERING FEELS LIKE IT'S OUT. ESPECIALLY NOTICED IN PARKING LOTS WHEN TURNING INTO A SPOT AT A LOW SPEED AND PULLING OUT INTO TRAFFIC AT INTERSECTIONS. I BOUGHT THIS $40K+ VEHICLE TO HAUL MY WIFE AND 4 KIDS AROUND AND IT'S LITERALLY FALLING APART. SERIOUS ISSUES WITH THE STEERING, THE GAS GAUGE ONLY WORKS HALF OF THE TIME, THE HOT/COLD BUTTONS ARE WORE DOWN AS YOU CAN'T EVEN TELL WHAT THE '+' & '-' ARE ANYMORE (AND WE HAD THESE REPLACE ONCE ALREADY UNDER WARRANTY) AND THE WINDSHIELD FLUID WASHER PUMP IS OUT (AND NO, IT'S NOT JUST A FUSE-ALREADY CHECKED). ALL MY KIDS ARE INVOLVED IN SPORTS AND WE PUT A LOT OF MILES ON PER YEAR. VERY WORRIED ABOUT THE STEERING WITH MY FAMILY, TRYING NOT TO DRIVE IT MUCH AS WE'RE TRYING TO GET RID OF IT ASAP BEFORE THE ENTIRE COUNTRY KNOWS THAT THEY'RE JUNK! IT'S OUT OF WARRANTY, AND I CAN'T EVEN IMAGINE HOW MUCH IT COSTS TO REPAIR IT, SO JUST TRYING TO GET RID OF THIS HEADACHE OF A VEHICLE! WE ARE ACTUALLY DRIVING AROUND AN OLD 1999 SUBARU OUTBACK WITH ALMOST 200K MILES, AND IT'S MUCH MORE DEPENDABLE THAN OUR $40K+ ACADIA. VERY DISAPPOINTED! FIRST QUESTION IS, WITH ALL THE COMPLAINTS, WHY HASN'T IT BEEN RECALLED YET? I'M GUESSING THERE HAS TO BE SO MANY FATALITIES BEFORE A RECALL IS APPOINTED?? SECOND QUESTION, DO THE MAKERS OF THE GMC ACADIA SLEEP WELL AT NIGHT KNOWING THEIR PRODUCT IS VERY DANGEROUS AND IT'S JUST A MATTER OF TIME BEFORE PEOPLE START GETTING KILLED? *TR
Sep 11, 2013
WHILE TRYING TO PARK THEGMC ACADIA 2010, THE STEERING FELT LIKE IT WENT OUT ON ME. MY HUSBAND HAD TOLD ME PREVIOUSLY THAT HE HAD THE SAME ISSUE WHILE TRYING TO PULL OUT INTO TRAFFIC. MY INCIDENT ONLY HURT MY SHOULDER HIS INCIDENT ALMOST CAUSED A CAR CRASH. WE HAVE ALSO HAD ISSUES WITH THE WINDOW ON THE DRIVER'S SIDE NOT OPENING UNTIL YOU OPEN ANOTHER WINDOW. AND NOW THE LATEST ISSUE, MY HUSBAND HAD GOTTEN OFF WORK AND STARTED THE CAR AND ALL THE LOCKS WENT UP AND DOWN REALLY FAST AND THE DASH LIGHTS FLICKERED OFF AND ON, THEN, WHEN HE WAS ON HIS WAY HOME HE SMELLED PLASTIC BURNING. IF THIS WAS ANYBODY ELSE'S CAR I WOULD HAVE SAID IT WAS POSSESSED BUT SINCE WE'RE PAYING FOR IT THERE'S A PROBLEM. DOES SOMEBODY HAVE TO DIE BEFORE THEY WILL ADDRESS THIS PROBLEM? I FILLED THIS FORM OUT ON MY HUSBAND'S PHONE. *TR
Jul 26, 2013
SEAT BELTS
2 complaints
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE SEAT BELT RESTRAINT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE VEHICLE WAS SERVICED AT WILCOXSON CADILLAC BUICK OF PUEBLO (902 N SANTA FE AVE, PUEBLO, CO 81003, (719) 544-4423); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BEAT RESTRAINT WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS INVALID.
May 28, 2019
2010 GMC ACADIA. CONSUMER WRITES IN REGARDS TO THE FLEXIBLE STEEL CABLE RECALL NOTICE ISSUES. *SMD ON JULY 31, 2014, THE DEALER INFORMED THE CONSUMER, THEY DID NOT HAVE THE NECESSARY KIT, FOR THE RECALL. RECALL # 14V266000 *JB
Sep 10, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
2 complaints
THIS HAS HAPPENED ABOUT TEN TIMES NOW ALL WITHIN THE PAST 3-4 MONTHS. I WILL BE DRIVING AND GO TO MAKE A TURN AND THE STEERING WHEEL LOCKS UP AND THE ENGINE DIES. THE BRAKES STILL WORK SO I AM ABLE TO STOP THE CAR, TURN THEY KEY OFF AND RESTART IT. IT HAD HAPPENED TO ME ONCE ON THE HIGHWAY AND THE REST OF THE TIMES HAVE BEEN STOP AND GO TURNS IN THE CITY BUT ONCE WAS WHILE TURNING LEFT ONTO ON CMONG TRAFFIC AND MY CAR DIED IN THE MIDDLE OF IT. I TOOK IT TO 3 DIFFERENT AUTO PLACES AND ALL TOLD ME THEY COULDN'T FIND THE PROBLEM. I THEN RESEARCHED THIS AND FOUND SEVERAL OTHER PEOPLE HAVING THIS SAME PROBLEM. I CONTACTED THEM AND THEY SET ME UP WITH A DEALERSHIP TO GET IT FIXED. GMC SAID IF IT WAS UNDER 150,000 MILES THEY WOULD PAY FOR IT AND IF IT WAS OVER THEN I WOULD STILL QUALIFY FOR A PAYMENT ASSISTANCE PROGRAM. HOWEVER A DAY AFTER DROPPING OFF MY CAR TO GET FIXED THE DEALERSHIP CALLED ME AND SAID THEY DON'T KNOW HOW TO FIX MY CAR AND TO COME GET IT OUT OF THEIR PARKING LOT. WE TOLD GMC ABOUT THIS AND THEY SAID IT'S NOT THERE PROBLEM. I'M AT A LOSS AT THIS POINT AS NO ONE SEEMS TO BE ABLE TO FIX THE CAR AND IT IS A DEATH TRAP FOR ME AND MY FAMILY. I'M ALSO NOT JUST GOING TO SELL TO THE CAR TO SOMEBODY LIKE THE DEALERSHIP ADVISED ME TO DO BECAUSE 'THEY WOULDN'T WANT THEIR SON OR DAUGHTER DRIVING THAT THING' (EVEN THOUGH THEY SEEM PERFECTLY FINE TO HAVE ME DRIVE IT OFF THEIR LOT ASAP AND NOT BE THEIR PROBLEM ANYMORE) BECAUSE I WOULDNT FEEL RIGHT SELLING A CAR TO SOMEONE KNOWING IT COULD KILL THEM THROUGH NO FAULT OF THEIR OWN. I DON'T KNOW WHAT TO DO HERE. THE RIGHT THING TO DO WOULD BE TO PUT THAT CAR IN THE JUNKYARD AND BUY A NEW ONE BUT I DON'T HAVE THE CASH. WOULD LIKE SOMEBODY TO TELL ME HOW TO FIX THIS.
Sep 21, 2018
FIRST HAPPENED AT 75000 WITH ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. DOORS DON'T WORK AND RADIO/BLUETOOTH WORKS WHEN IT WANTS TOO. EXPOSED WIRES GOT FIXED BECAUSE OF MOISTURE. STEERING POWER FAILURE AT LOW SPEED AND EMERGENCY MANEUVERS. THE DEALERSHIPS CANT FIX IT ALTHOUGH THEY KNOW ITS THE STEERING PUMP. AT 93000 A SYSTEMIC FAILURE OF ELECTRICAL SYSTEMS AGAIN. NEW DEALER FIXED SUPPOSEDLY THE WIRES AGAIN, STILL EXPOSED. THE CAR ELECTRICAL DOES NOT PERFORM OVER 76 DEGREES OUTSIDE TEMPERATURE. POWER STEERING IS A PROBLEM AND GETTING WORSE. FINDING THAT THERE ARE MORE PROBLEMS WITH POWER STEERING FROM 2013 AND LOWER MODELS. *TR
May 18, 2013
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BENTLEY CHEVROLET (1950 FLORENCE BLVD, FLORENCE, AL) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A NEW BATTERY AND WIRING. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THEY WERE NOTIFIED BY THE DEALER THAT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *TT
Jun 04, 2018
THE BATTERY ON MY GMC ACADIA DIED ON THE 15TH FEBRUARY AND THE DEALER COULD NOT IDENTIFY ANYTHING WRONG WITH THE VEHICLE. THE FOLLOWING MONDAY THE SERVICE AIR BAG LIGHT CAME ON AND I WAS TOLD THE SENSOR WAS NOT WORKING RIGHT AND THE PARTS WERE ORDERED. THE FRIDAY OF 2/26 THE CHECK ENGINE LIGHT WAS ON AND THE VEHICLE WOULD NOT ACCELERATE ABOVE 50MPH AND HALF THE GAS TANK WAS EMPTIED IN 25 MILES. DURING THAT FRIDAY THE ENGINE WAS STILL RUNNING EVEN AFTER I PULLED THE KEY OUT OF THE IGNITION. THAT SAME NIGHT THE BATTERY DIED AND COULD NOT BE JUMP STARTED. THE VEHICLE WAS INSPECTED ON 3/1 AND THE AIR BAG SENSORS ALONG WITH FUSE BOX WAS REPLACED AS WATER WAS LEAKING INTO THE FUSE BOX. ALL OF THIS HAPPENED IN THE MILEAGE RANGE OF 6800 TO 7100 APPROXIMATELY. THE DEALER HAS REPLACED THE FUSE BOX AND THE VEHICLE IS RUNNING FINE SO FAR. *TR
Mar 05, 2010
ELECTRICAL SYSTEM,ENGINE
2 complaints
HAVE HADE IT IN SHOP SEVERAL TIME BUT HAS NOT BEEN FIXED . THEY KEEP SAYING IT SOMETHINGS ELSE EVER TIME. REMOVED REMOTE STARTED DIDN'T HELP. TOOK RADIO FUSE OUT DIDN'T HELP . CAR WILL NOT START WHEN IT SITS FOR A DAY OR TWO SOMETHING IS DRAINING THE BATTERY WHEN IT SITS. AN THE DEALER ALWAYS SAY ITS SOMETHINGS ELSE ITS SOMETHINGS. I'M TIRED OF DEALING WITH THESE PEOPLE ABOUT MY GMC ACADIA.. THE DVDS PLAYER WENT OUT WARRANTY WON'T COVER IT RADIO WON'T TURN OFF WARRANTY WON'T COVER IT WARRANTY DIDN'T COVER REMOVING THE REMOTE STARTER. WILL NOT BUY ANOTHER GMC AT ALL . WOULD LIKE TO KNOW WHERE I CAN SUE THE COMPANY AN GMC WARRANTY PLACE. IF ANYONE CAN HELP ME PLEASE LET ME KNOW WHO TO CONTACT TO SUE THE COMPANY. MS SKEENS. HAD THE PROBLEM FOR A 1 1/2 NOW
Sep 11, 2016
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER PARKED THE VEHICLE, TURNED THE ENGINE OFF AND REMOVED THE KEY, BUT THE ENGINE CONTINUED TO OPERATE. THE BATTERY CABLE HAD TO BE DETACHED IN ORDER FOR THE VEHICLE TO POWER OFF. AFTER TEN MINUTES, THE CONTACT RECONNECTED THE BATTERY AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR THE REPAIR. THE FAILURE MILEAGE WAS 88,000.
Oct 07, 2015
VEHICLE SPEED CONTROL
2 complaints
I WAS AT A LOCAL DRIVE THRU WINDOW AND I WAS STOPPED, MY CAR WAS IN PARK. I WAS BEGINNING TO LEAVE, CAR IN DRIVE AND I HIT THE PASSENGER FRONT RIGHT TIRE ON THE CURB. SO I LEFT OFF THE GAS, TURNED THE WHEEL TO THE LEFT TO GET OFF THE CURB BUT THE GAS PEDAL "STUCK." IT DID NOT LIFT UP! I TRIED TO PUSH ON THE BRAKES, BUT THE CAR WOULDN'T STOP. I FINALLY WAS ABLE TO UN-STICK THE GAS PEDAL BY SHOVING MY FOOT UNDER THE PEDAL AND LIFTING IT UP! I WAS FORCED FULL SPEED INTO ONCOMING TRAFFIC AND I HAD MY ENTIRE FAMILY IN MY CAR!! SCARY, AND TOTALLY UNACCEPTABLE. THANKFULLY WE ARE ALL OK, BUT MY GAS PEDAL SHOULD NOT BE STICKING!
Nov 08, 2015
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A LIGHT POST AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED. SHE THEN APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE, STATING THAT SPEED HAD INCREASED 100 PERCENT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MANUFACTURER WAS NOTIFIED AND SENT AN INVESTIGATOR TO RETRIEVE THE BLACK BOX FROM THE VEHICLE. AFTER INSPECTION, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THAT THE FAILURE WAS CAUSED BECAUSE SHE HAD DEPRESSED THE ACCELERATOR. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 26,733. UPDATED 11/07/11 *BF THE CONTACT DISPUTES THE MANUFACTURES CLAIM THAT THE VEHICLE OPERATED AS DESIGNED AND CLAIMS THE ACCELERATOR PEDAL WAS NOT PUSHED. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. UPDATED 01/23/12
Oct 17, 2011
STEERING,ENGINE
1 complaint
Check Engine Light. Faulty timing chain. Rack and pinion repairs needed. Examined by two automotive locations: LaFontaine Automotive GMC of Ann Arbor (Michigan) and Mazur's Total Automotive in Pinckney, MI
Nov 11, 2022
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
THE TRANSMISSION SLIPS. WHEN YOU START THE VEHICLE IT SOMETIMES STARTS IN THE WRONG GEAR AND NEEDS TO BE SHUT OFF AN RESTARTED, OTHERWISE IT RUNS ON TOO MANY RPM. AT TIMES WHEN PUSHING ON THE GAS, AFTER A STOP AT A LIGHT, IT DOES NOT MOVE FOR A WHILE. WHEN IT DOES MOVE IT JERKS AND ABRUPTLY STARTS. THE RUNNING DAY HEAD LAMP OVERHEATS AND BURNS OUT THE LIGHT BULB, CAUSING IT TO EXPLODE.
Sep 27, 2020
EXTERIOR LIGHTING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE ABS AND THE TRACTION CONTROL LIGHT CAME ON ALL OF SUDDEN WHEN I WAS DRIVING DOWN THE INTERSTATE AND IT JUST STAYS ON. *TR
May 06, 2020
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
LEFT SIDE IMPACT SENSOR, DRIVER'S SIDE AIRBAG, PASSENGER PRESENCE MODULE, FRONT STRUTS, REAR UPPER CONTROL ARMS, FRONT BRAKE PADS AND ROTORS, STEERING GEAR... ALL AT ONCE.
Oct 15, 2019
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I HAVE HAD 2 ENGINES REPLACED IN THIS TRUCK AND NOW THE AIR CONDITIONING IS NOT WORKING AND PLUS NO POWER STEERING. THE TRUCK WILL STEER UPON SPEED. CANNOT PARALLEL PARK BECAUSE OF THIS. WHEN MAKING A TURN REGARDLESS OF LEFT OR RIGHT I HAVE TO STEP ON THE GAS IN ORDER TO STEER THE CAR.
Aug 18, 2019
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
THIS VEHICLE HAS BEEN A PROBLEM SINCE I PURCHASED IT. UNFORTUNATELY, MY STATE DOES NOT HAVE A LEMON LAW FOR USED VEHICLES SO I HAVE BEEN STUCK WITH REPAIR AFTER REPAIR. #1 THE BATTERY. I PURCHASED THIS VEHICLE IN 2016 AND I HAVE HAD TO REPLACE THE BATTERY TWICE ALREADY. THIS VEHICLE HAS KILLED CELLS IN MULTIPLE BATTERIES. #2 THE TRANSMISSION. WHEN I INITIALLY PURCHASED THIS VEHICLE OCCASIONALLY IT WOULD NOT SMOOTHLY SHIFT INTO 3RD GEAR. I TOOK IT BACK TO THE DEALER MULTIPLE TIMES, BUT OF COURSE THE ISSUE WOULD REPLICATE DURING THEIR TEST DRIVE SO THEY COULDN'T DIAGNOSE THE ISSUE. THE ISSUE IS THAT THE TRUCK WILL NOT SHIFT CORRECTLY, BUT THE PROBLEM NORMALLY CORRECTS IF YOU TURN THE VEHICLE OFF AND THEN TURN IT BACK ON. THE PROBLEM IS THAT YOU NEVER KNOW WHEN THE TRUCK WILL NOT SHIFT GEARS. THIS IS PROBLEMATIC WHEN YOU HAVE A TODDLER IN THE VEHICLE AND NEED TO GET ON THE HIGHWAY AND ALL OF THE SUDDEN THE VEHICLE WILL NOT SHIFT IN TO 3RD GEAR, THEN YOU HAVE TO TRY TO SAFELY FIND A SHOULDER AND HOPE THAT TURNING OFF/TURNING ON THE VEHICLE WILL FIX THE ISSUE. SOMETIMES IT'S A 1X FIX; OTHER TIMES THE VEHICLE HAS TO THE RESTARTED 3X TIMES BEFORE THE VEHICLE WILL CHANGE GEARS CORRECTLY. DIAGNOSIS FROM 1 MECHANIC, SOMETHING IS STICKING IN THE TRANSMISSION AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED #3 TIMING CHAIN. THIS IS THE MOST RECENT ISSUE. IT BEGAN WITH AN ONSET OF A CHECK ENGINE LIGHT AND MULTIPLE CODES ABOUT A CRANKSHAFT SENSOR, O2 SENSORS, ETC. ORIGINALLY THE MECHANIC WAS GOING TO REPLACE THE SENSORS, BUT INSISTS ON REPLACING THE TIMING CHAIN ASSEMBLY BASED ON THE INFORMATION DISCOVERED ABOUT VEHICLES USING THE SAME PARTS AND RECALLS IT'S UNFORTUNATE TO DISCOVER THAT THIS VEHICLE HASN'T HAD A RECALL ISSUED FOR ANY OF THESE ISSUES KNOWING THAT THEY POSE SAFETY RISKS FOR DRIVERS AND PASSENGERS, ESPECIALLY CHILDREN AND THE ELDERLY.
May 16, 2019
POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AFTER I PULL INTO MY DRIVEWAY AND PUT MY CAR IN PARK AND TURN OFF THE IGNITION THE CAR GETS STUCK IN PARK AND WONT SHIFT BACK OUT FOR HOURS. ALSO WHEN I'M DRIVING THE CAR STATES THAT THE ENGINE IS IN REDUCED POWER AND THE TRACTION CONTROL IS OFF AND TO SERVICE STABILITRAK. THIS IS A COMMON PROBLEM WITH THIS VEHICLE OF ALL YEARS FROM 2007 TO THE PRESENT IT NEEDS TO BE FIXED 6 DEATHS SO FAR AND STILL NO RECALL TO FIX MY CAR I DONT WANT TO END UP BEING ANOTHER DEATH IF YOU DONT FIX THIS ISSUE
Apr 12, 2019
SERVICE BRAKES
1 complaint
BRAKE SYSTEM LIGHT CONTINUES TO COME ON. HAVE BEEN DIAGNOSED WHICH WAS TOLD JUST LOW ON BRAKE FLUID. FILLED AND CONTINUED TO COME ON AND WAS TOLD CAUSES THE STABILITY TRACK LIGHT TO ILLUMINATE. LOOKED IT UP ONLINE THERE ARE SEVERAL OTHER COMPLAINT. WHERE DOES THIS SITUATION STAND.
Apr 08, 2019
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
TRUCK WONT CRANK! NEW BATTERY, STARTER & ALTERNATER PASSED. BOOSTED IT OFF CRANKED STRAIGHT UP, PARKED FOR A HOUR, WOULDN'T CRANK AGAIN. VEHICLE WAS STATIONARY IN A PARKING LOT.
Mar 15, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WAS REPLACED THREE TIMES FOR OVERHEATING AND MELTING THE WIRES. THE CONTACT ALSO STATED THAT THE FRONT AND REAR WINDOWS WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Feb 04, 2019
AIR BAGS,SEAT BELTS
1 complaint
THE PASSENGER SEAT SEATBELT AND AIRBAG LIGHTS COME ON WHEN NO ONE IS IN THE SEAT, OR WHEN SOMETHING VERY LIGHT, SUCH AS A COKE CAN IS IN THE SEAT. THIS CAN HAPPEN AT ANY POINT DURING A TRIP, AND I HAVE TO BUCKLE THE SEATBELT TO STOP THE WARNING BELL. IT MAKES ME NERVOUS THAT THE SEAT IS SO SENSITIVE, AND I FEAR THE AIRBAG MAY BE SENSITIVE AS WELL. I MAKE MY DAUGHTER SIT IN THE BACK, BECAUSE I'M CONCERNED FOR HER SAFETY. THE VEHICLE CAN BE STATIONARY OR IN MOTION WHEN THIS HAPPENS. IT USED TO HAPPEN RANDOMLY, BUT IT'S BEEN HAPPENING EVEN IF NOTHING IS IN THE SEAT THE LAST FOUR DAYS. THERE HAS BEEN NO RECALL ON MY VEHICLE.
Aug 30, 2018
STEERING,SUSPENSION,SEAT BELTS
1 complaint
POWER STEERING GETS HARD TO STEER WHILE TURNING, PULLING IN TO PARKING SPACES, GOING AROUND CURVES. BEING TOLD I HAVE TO REPLACE THE RACK AND PINION AND THEN GM WILL REPLACE THE PUMP. MIDDLE ROW MIDDLE SEATBELT IS LOCKED WON'T PULL OUT. HAD TO REPLACE ALL FRONT SUSPENSION. THIS VEHICLE IS POORLY MADE.
May 09, 2018
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 45 MPH, THE THROTTLE MALFUNCTIONED AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO 95 MPH. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET. BESSETTE MOTORS IN CARRINGTON, NORTH DAKOTA WAS MADE AWARE OF THE FAILURE AND REPLACED THE THROTTLE BODY, BUT THE FAILURE RECURRED. IN ADDITION, THE PEDAL POSITIONING SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS NOT AVAILABLE. *TT *TR
Jan 29, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DRIVING IN THE RAIN AND THE TRACTION SAFETY CAME ON AS I MAY HAVE SLED ON SOME VERY WET LEAVES. I WAS ABLE TO PULL TO THE SHOULDER AND GET OUT OF TRAFFIC, AS I GATHERED MYSELF AND GOT THE CAR READY TO DRIVE OFF THE TIRES STARTED SPINNING OUT OF CONTROL I AWESOME TRYING TO GET TRACTION THEN THE ABS LIGHT APPEARED AND THE BRAKES STARTED GRINDING. THEN THE VEHICLE SWITCH GEARS AND THE CAR BEGIN TO GO IN A JERKY MOVEMENT AT 6 TO 8 MPH THE RPMS WOULD NOT GO UP AND THE CAR WOULD NOT RETURN BACK TO NORMAL GEAR. AFTER PRAYING I MAKE IT TO MY DOOR THE DASH THEN SAID CALIBRATE VEHICLE BY DRIVING IN A CIRCLE. THE CAR CUT OFF TWICE BUT WOULD IMMEDIATELY START RIGHT UP THEN THE DASH STATED ENGINE IS HOT TURN AIR OFF. NO AIR WAS ON AT ALL. THE THERMOSTAT TEMPERATURE GAUGE WAS ALL THE WAY UP AND ALL THE NEEDLES WERE FLIPPING UP AND DOWN AT DIFFERENT TIMES. I COULD NOT SEEM TO GAIN TRACTION ONLY IN REVERSE AND NO ENGINE LIGHT OR ANY INDICATION OF ANY MALFUNCTION. CAN YOU SEE WHY THERE HAS NOT BEEN A RECALL ON THIS ISSUE BECAUSE AS I SEARCHED TO SEE ABOUT THIS PROBLEM IT HAS BEEN HUNDREDS OF CONSUMERS WITH THIS ISSUE. THIS IS VERY DANGEROUS AND UNSAFE TO ALL DRIVERS. GMC NEEDS TO DO SOMETHING ABOUT THEIR SO CALLED SAFETY FEATURES THAT ARE NOT SAFE AT ALL. I COULD HAVE LOST MY LIFE BECAUSE OF THE WEATHER CONDITION AND THE CAR LOSING TRACTION AND THE TIRES SPINNING OUT OF CONTROL. IT WAS ALMOST LIKE THE COMPUTER DID NOT KNOW HOW TO SHUT DOWN. PLEASE HELP
Oct 13, 2017
AIR BAGS,UNKNOWN OR OTHER
1 complaint
WHILE THE VEHICLE WAS STATIONARY, THE DASH CRACKED. THE DASH HAS CRACKED IN FRONT OF THE FRONT PASSENGER SEAT AND THE CRACK GOES INTO THE AIRBAG SECTION. AS I DRIVE, THE WHOLE DASHBOARD BOUNCES UP AND DOWN AS IT IS NOW UNSTABLE. THIS IS IS A KNOWN PROBLEM THAT MANY OTHER DRIVERS HAVE REPORTED ONLINE. A SIMPLE GOOGLE SEARCH BRINGS IT UP. IT WILL COST OVER $900 PLUS THE COST OF A WHOLE NEW DASHBOARD TO GET THIS FIXED AND THAT IS A QUOTE FROM AN INDEPENDENT, VERY ECONOMICAL REPAIR SHOP (NON-DEALERSHIP). I CANNOT AFFORD THIS AND WILL TRY TO USE TAPE. HOPEFULLY THE DASHBOARD DOESN'T BOUNCE OFF WHEN I'M DRIVING AND HOPEFULLY THE AIRBAG DOESN'T GO OFF. PLEASE SERIOUSLY CONSIDER A RECALL ON THIS. IT CRACKED ABOUT 3 MONTHS AGO AND I ALMOST DIDN'T ENTER THIS CLAIM ON HERE. I TOLD MY DEALER, BUT THEY DIDN'T PURSUE IT FURTHER. IMAGINE ALL THE OTHER PEOPLE OUT THERE WHO DON'T KNOW WHAT TO DO OR WHO TO TELL. THANKS FOR YOU HELP.
Aug 28, 2017
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHEN THE HEAT OR AIR CONDITIONING SYSTEM WAS ACTIVATED, A FUEL ODOR EMITTED INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT THE HVAC SYSTEM FAILED AND NEEDED A FILTER INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,125.
Apr 03, 2017
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
WATER LEAK INTO THE AC- BLOWER FAN, THE MAJOR SAFETY ISSUE HERE IS THE FRONT DEFROSTER WONT BE WORKING SIMPLY CAUSE THE FAN STOPS WORKING DUE TO IT BEING SUBMERGED IN WATER. THIS ISSUE HAS BEEN NOTED BY MANY USERS AND REQUIRES INVESTIGATION, I BELIEVE. HERE IS A DETAILED LINK TO A YOUTUBE SHOWING THE EXACT SAME ISSUE, AND I WILL ATTACH PICTURES FROM MY OWN CAR WITH THE PROBLEM SHOWN, HTTPS://WWW.YOUTUBE.COM/WATCH?V=FNYKJLHUSXI I WENT TO A SERVICE CENTER WHERE THE TECH. TOLD ME HE HAS SEEN MANY OF THESE AND IT IS CAUSED BY A FAULTY HOSE CONNECTOR AND THE DASH HAS TO BE TAKEN OUT TO GET IT FIXED. PLEASE WATCH THE VIDEO ON YOUTUBE. THANK YOU. *TR
Dec 05, 2016
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTOR HAD FRACTURED WHICH CAUSED A FUEL SPILL IN THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000....UPDATED 06/30/16 *BF
May 24, 2016
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
ON 9 APR 2016 ON THE WAY TO A CHURCH FUNCTION, OUR 2010 ACADIA TOLD US IT WAS REDUCING ENGINE POWER AND STARTED MISSING AND SMOKING A LITTLE. THANKFULLY WE WERE JUST BLOCKS FROM THE HOUSE, SO WE TURNED AROUND AND LIMPED IT HOME. LATER I MOVED IT FROM THE DRIVEWAY TO THE STREET. THIS TIME, WHILE STILL MISSING, THE VEHICLE PUT OUT A DENSE FOG OF WHITE SMOKE THAT SMELLED OF GASOLINE. THANKFULLY NO ONE LITE A MATCH. I USED MY OBD II CODE READER TO GET FAILURE CODES P0087 AND P0089 INDICATING LOW FUEL RAIL PRESSURE AND INJECTOR ISSUES. SUBSEQUENT RESEARCH ON-LINE LED ME TO TSB PIP4924D (NHTSA# 100419330). I NOW AM OF THE OPINION THAT THE ISSUE IS LIKELY A FUEL INJECTOR THAT IS STUCK OPEN LIKELY DUE TO A FUEL INJECTOR CONTROL LINE THAT IS SHORTING TO GROUND DUE TO BAD MANUFACTURER DESIGN OR IMPROPER MAINTENANCE BY DEALERS FIXING OTHER ISSUES. I VIEW THIS ISSUE AS A HUGE SAFETY PROBLEM. I CAN THINK OF ALL SORTS OF SCENARIOS WHERE THIS COULD CAUSE DANGER TO THE VEHICLE DRIVER AND PASSENGERS. A LITTLE ABOUT ME ... I'VE BEEN WORKING ON CARS FOR THE LAST 48 YEARS AND HOLD A BS IN ELECTRICAL ENGINEERING. ANYONE IS WELCOME TO CONTACT ME AT [XXX]. (UNRELATED ... I WAS ALSO DISAPPOINTED TO LEARN FROM ONE DEALER WHEN FIXING AN A/C ISSUE THAT MY BRAKE BOOSTER DRUM WAS CONTAMINATED WITH BRAKE FLUID DUE TO A BAD SEAL I GUESS. THAT FIX WAS COSTLY AND LIKELY SHOULD HAVE BEEN ON THE MANUFACTURER ALSO). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 11, 2016
EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING. IN ADDITION, THE EXTERIOR HEADLAMPS MELTED THE WIRES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED.
Feb 01, 2016
STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), THE HATCHBACK COLLAPSED ON THE CONTACT. NO INJURIES WERE SUSTAINED. THE FAILURE WAS RECURRING. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE COULD BE HEARD COMING FROM THE HATCHBACK MOTOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,681.
Jan 21, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
DRIVERS SIDE AND PASSENGERS FRONT HEADLIGHTS, THESE LIGHTS I HAVE REPLACED MULTIPLE TIMES EVEN GETTING A TICKET FOR 1 INSTANCE THIS IS A SAFETY RELATED ISSUE THAT NEEDS TO BE FIXED BY GM
Jul 18, 2015
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE A 2010 GMC ACADIA. SEVERAL MONTHS AGO I RECEIVED THE GM SPECIAL COVERAGE EXTENDED WARRANT LETTER # 14329. AT THAT TIME, I HAD ALREADY NOTICED EXTREME DIFFICULTY IN TURNING THE WHEEL AT LOW RATES OF SPEED AND BRUSHED IT OFF AS PROBABLY NEEDING POWER STEERING FLUID I ALSO NOTICED A "WHINING" NOISE ALONG WITH THIS ACTION. I BEGAN TO WORRY AS THE MATTER KEPT WORSENING AND ALREADY STILL HAD TRAUMA FROM A PRIOR ACCIDENT IN 2010 WHICH LEFT ME TO PURCHASE THIS VEHICLE IN 2011 WHICH I THOUGHT WOULD BE A MORE SAFE STABLE VEHICLE FOR ME. UPON A FEW WEEKS LATER, WHILE TRYING TO MAKE A LEFT HAND TURN MANEUVER, THE STEERING WHEEL COMPLETELY "LOCKED" UP! LUCKILY, NO ONCOMING TRAFFIC WAS IN SIGHT, OTHERWISE, I WOULD HAVE BEEN UNABLE TO GET OUT OF THE WAY AS I WAS IN THE MIDDLE OF THE HIGHWAY! I IMMEDIATELY CONTACTED THE DEALER AND EXPLAINED MY ISSUE AND NAMED THE LETTER I HAD RECEIVED A FEW MONTHS PRIOR. THUS, AN APPOINTMENT WAS SCHEDULED. I TOOK MY VEHICLE IN ON THAT SPECIFIC DAY. THE DEALER CONTACTS ME TO INFORM ME THAT THE PUMP WAS COVERED IN THE WARRANT BUT NOT THE RACK WHICH THEY SAID WAS LEAKING ON BOTH SIDES (WHICH IS THE MOST EXPENSIVE PART). MY OUT OF POCKET EXPENSE OF $1200.00 AFTER LABOR AND THE ALIGNMENT!! ALL THE PARTS OF THE POWER STEERING SYSTEM SHOULD BE PAID FOR ALL EXPENSE BY GM!! THIS IS A TREMENDOUS SAFETY ISSUE AND PEOPLES LIVES ARE AT DANGER! NO ONE HAS $1200 TO JUST DROP ON AUTO REPAIR AND I HAD TO TAKE OUT A LOAN!! WHAT IS GM WAITING FOR HUNDREDS OF DEATHS?!! THERE'S ALREADY A CLASS ACTION LAWSUIT FILED GM 4-1-13. GM NEEDS TO REIMBURSE ME AND ALL OTHERS!! GM'S CEO'S NEED TO DO A MAJOR RECALL AND TAKE CARE OF THEIR CUSTOMERS. THIS IS NO JOKE AND AN EXTREME HAZARD! I'M ALSO FILING A COMPLAINT WITH GM AS WELL. *TR
Apr 23, 2015
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,TIRES,EQUIPMENT,ENGINE
1 complaint
LETTER FROM CONGRESSMAN RIGELL ON BEHALF OF CONSTITUENT RE RECALL GENERAL MOTOR VEHICLE. *SMD THE CONSUMER STATED A YEAR AFTER THE HE PURCHASED THE VEHICLE, THE ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT SERVICED. A FEW MONTHS LATER, THE LIGHT ILLUMINATED AGAIN. THE DEALER INFORMED HIM, THE FUEL SYSTEM NEEDED TO BE CLEANED. AFTER THE OIL WAS CHANGED, THE TIRE LIGHT ILLUMINATED, THE AC STOPPED WORKING, THE WINDOWS WERE INOPERATIVE AND THE HOOD AND TRUNK WOULD NOT STAY UP OR DOWN. *JB
Jan 21, 2015
STEERING,AIR BAGS,SEAT BELTS
1 complaint
I HAVE HAD 3 RECALLS ON MY 4 YEAR OLD ACADIA IN THE LAST SEVERAL MONTHS AND ALSO HAD TO REPLACE MY POWER STEERING AT LESS THAN 65,000 MILES. MY CAR IS BACK AT THE DEALER FOR THE THIRD TIME IN LESS THAN 10 DAYS FOR THE SERVICE AIR BAG LIGHT AFTER THEY HAVE ATTEMPTED TO FIX THE RECALL. ALTHOUGH NO SPECIFIC SAFETY INCIDENT, MY CONCERNS WITH THE ABILITY OF THE DEALER/AUTOMAKER TO PROVIDE A SAFE VEHICLE AND WELL AS THE OVERALL LACK OF RELIABILITY OF THE CAR IN LESS THAN 4 YEARS IS BOTH DISAPPOINTING AND CONCERNING. I AM CURRENTLY IN TOUCH WITH GMC ABOUT MY OPTIONS. *TR
Oct 20, 2014
STEERING,ENGINE AND ENGINE COOLING
1 complaint
2010 GMC ACADIA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING ISSUE. *SMD THE CONSUMER STATED THE STEERING WOULD BECOME STIFF AND MADE TURNING DIFFICULT AT LOW SPEEDS AND THE ENGINE WOULD ALSO RACE AT A LOW STEADY SPEED WITHOUT ACCELERATION. THE CONSUMER'S PRIVATE MECHANIC, INFORMED HER, THE STEERING GEAR WAS LEAKING AND RECOMMENDED SHE TAKE THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE STEERING GEAR AND FRONT WHEEL DRIVE SHAFT SEAL. THE VEHICLE WAS RETURNED TO HER. HOWEVER, FIVE DAYS LATER, THE CONSUMER EXPERIENCED THE ISSUE AGAIN, WITH THE ENGINE RACING AND THE TIGHT STEERING. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. WHEN SHE LEFT THE DEALER, THE ENGINE RACED AGAIN. SHE WENT BACK TO THE DEALER, AND LEFT THE VEHICLE. THE MECHANIC DIAGNOSED THE PROBLEM AS TIMING CHAIN ISSUE. THE TIMING CHAIN AND TENSIONER WERE REPLACED, AS WELL AS THE STEERING RACK AND PINION. BETWEEN MAY 2013 AND AUGUST 2013, THE CONSUMER CONTINUED TO EXPERIENCE SEVERAL SPORADIC INCIDENTS OF THE POWER STEERING FAILING OR SIGNIFICANTLY TIGHTENING ON LOW SPEEDS. ALSO, A NOISE AND VIBRATION DEVELOPED IN THE RIGHT FRONT SIDE OF THE VEHICLE. THE CONSUMER WAS INFORMED THE MOTOR MOUNT WAS LOOSE. *JB
Aug 14, 2014
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CRUISE CONTROL STOPPED WORKING AND THEN STABILITY LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHTS ALL CAME ON. TOOK IT TO GET REPROGRAMMED, HAPPENED AGAIN NEXT DAY. TOOK IT A SECOND TIME HAPPENED AGAIN A WEEK LATER. TOOK IT AGAIN A 3RD TIME HAPPENING NOW A MONTH LATER. SO MAD. *TR
Aug 05, 2014
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT AFTER SHIFTING TO PARK, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH CAUSING THE VEHICLE TO REMAIN ON AND DRAINING THE BATTERY. THE CONTACT ALSO STATED THAT THE SHIFT GEAR WAS VERY DIFFICULT TO SHIFT AND AFTER SHIFTING TO THE DRIVE POSITION THE SHIFT INDICATOR DID NOT DISPLAY THE PROPER GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SHIFT CABLE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. DJR
Aug 01, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE BRAKE LIGHTS WILL REMAIN ON AT TIMES EVEN WHEN THE BRAKES ARE NOT BEING USED. ALSO THE TRACTION CONTROL AND ELECTRONIC STABILITY CONTROL WILL RANDOMLY TURN OFF (FREQUENTLY) AND THE DEALERSHIPS ARE UNABLE TO TELL ME WHY AND HOW TO FIX IT. THE CRUISE CONTROL AT TIMES WILL NOT WORK. *TR
Jul 14, 2014
AIR BAGS,SEATS
1 complaint
THE GMC ACADIA HAS RECENTLY HAD A RECALL FOR A PIECE WITHIN THE SEAT FOR AIR BAGS. HOWEVER THERE IS ANOTHER PIECE CALLED THE PASSENGER PRESENCE MODULE (PART #20933923) WITHIN THE SAME SEAT THAT IS ALSO DEFECTIVE BUT NOT COVERED IN THE RECALL. THIS PIECE BASICALLY DETERMINES IF SOMEONE IS SITTING IN THE SEAT AND IF THE AIRBAGS NEED TO BE DEPLOYED IF IN AN ACCIDENT. IF THIS PIECE IS NOT WORKING PROPERLY THE PERSON SITTING IN THE PASSENGER SEAT MAY BE AT RISK. THIS CAR HAS NEVER BEEN IN AN ACCIDENT NOR HAVE THE AIRBAGS EVER BEEN DEPLOYED. *TR
Jun 07, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
AS CAR WAS ACCELERATING TO 30 MPH IN A LANE OF TRAFFIC INTO A TURN, I HEARD A LOUD NOISE. THEN, I COULDN'T MOVE THE STEERING WHEEL. I TRIED TO PUMP THE BRAKES, BUT THE CAR DID NOT STOP IMMEDIATELY. I HAD NO CONTROL OVER THE STEERING, AND THE CAR EVENTUALLY STOPPED IN A PARKING LOT. I WAS PETRIFIED. THE RADIO WAS STILL ON, AND THE KEY WAS STILL IN THE ON POSITION, BUT THE KEY COULD NOT BE TURNED. GMC SIMI VALLEY SAYS THE PROBLEM WAS A ROD TO A CYLINDER THAT SNAPPED, AND WAS NOT DUE TO AN IGNITION PROBLEM, OR RELATED TO A CURRENT RECALL. THE WHOLE ENGINE NEEDS TO BE REPLACED, ALMOST THE VALUE OF THE CAR, GIVEN ITS CURRENT RESALE VALUE. I WOULD LIKE TO REQUEST AN INVESTIGATION INTO ANOTHER RECALL EVENT. *TR
Apr 10, 2014
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
WINDSHIELD DEFROST WILL NOT FUNCTION. AIR ONLY BLOWS FROM DASH VENTS. THE DASH CONTROLS ARE INEFFECTIVE AND WILL NOT CHANGE THE MODE FROM DASH TO FEET OR DEFROST. VISIBILITY WAS SEVERELY IMPAIRED. I AM TAKING THE VEHICLE TO THE DEALERSHIP FOR INSPECTION TOMORROW. *TR
Feb 13, 2014
STEERING,SERVICE BRAKES
1 complaint
AT RANDOM TIMES, MY CAR'S STEERING BECOMES EXTREMELY STIFF, SOMETIMES TO THE POINT THAT I CANNOT MAKE THE TURN. USUALLY HAPPENS WHEN TURNING INTO A PARKING SPACE OR MAKING A TIGHT TURN AT AN INTERSECTION. I'VE NOTICED THAT IT USUALLY OCCURS WHEN APPLYING MY BRAKES WHILE TURNING. I'VE LEARNED TO MAKE THESE TURNS WITHOUT USING THE BRAKES. I HAD THE FLUID CHANGED, BUT DIDN'T HELP THE PROBLEM. THE SERVICE TECHNICIAN STATED THAT THIS IS A VERY EXPENSIVE "FIX", AS HE THINKS IT IS THE PUMP. SHAME ON GM FOR NOT RECALLING THIS PRODUCT. ARE THEY WAITING FOR SOMEONE TO GET INJURED? HOW SAD IS THAT! I'M SURPRISED TO READ OF SO MANY COMPLAINTS THAT ARE VERY SIMILAR TO MINE. BECAUSE OF THIS... GM'S TURNING A BLIND EYE... I WILL MOST LIKELY NEVER AGAIN PURCHASE A GM. *TR
Dec 17, 2013
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
AFTER STARTING THE CAR, SHIFTING TO DRIVE WITH BRAKES APPLIED AND SLOW ACCELERATION WHILE TAKING A RIGHT TURN OUT OF MY PARKING SPACE I LOST ALL STEERING CONTROL AND BRAKES BECAME VERY HARD TO PRESS AS WELL. I MANAGED TO STOP THE CAR AND PUT IT BACK TO PARK AND TURNED OFF THE IGNITION, THEN BACK ON AGAIN. I DIDN'T HAVE THE ISSUE AGAIN. LUCKILY I DIDN'T HIT ANOTHER CAR IN THE PARKING LOT. *TR
Aug 12, 2013
SEAT BELTS,CHILD SEAT
1 complaint
I AM FILING A COMPLAINT FOR GMC 2010 ACADIA SECOND ROW SEATING SEAT BELT ISSUE. RECALL #N100243. ALTHOUGH MY CARS VIN NUMBER [XXX]. DOES NOT FALL INTO THE RECALL LIST. MY CARS SECOND ROW SEAT BELT IS DOING THE SAME EXACT THING AS THE RECALL DESCRIBES. BUT THEY WILL NOT FIX IT SO IN THE MEAN TIME I CANNOT CARRY ANY CHILD IN THE BACK SEAT BECAUSE OF SAFETY BELT CONCERNS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 22, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE ACCELERATING ON THE ENTRANCE RAMP FOR CENTRAL EXPRESSWAY, HWY 75, IT BECAME VERY SLUGGISH, AND ALL OF A SUDDEN HAD NO PICK UP. I NEARLY GOT REAR ENDED BY A FAST TRUCK! SINCE APRIL OF 2011 I NOTICED THAT IT HAD NO PICK UP. THE PROBLEM SEEMED TO GO AWAY, WHEN I LEARNED TO NOT ACCELERATE TOO MUCH TO ENTER THE HIGHWAY, JUST GRADUALLY VS IN A HURRY. THEN TODAY, SEPT 2011, WHILE DRIVING AT APPRX 45 MPH ON A BUSY ROAD, THE CAR SEEMED TO PULL BACK, AND THE TRACTION LIGHT COMES ON, AND BEEPS AT ME. IT WAS A SUNNY, DRY DAY. I PULL OVER IN A PARKING LOT, TURN OFF THE ENGINE, TO GET SOMETHING OUT OF MY TRUNK, AND IT WOULD NOT OPEN - AND, NO, THE OVERRIDE BUTTON WAS NOT ON. WEIRD. I START THE CAR, AND THE PROBLEM GOES AWAY, AND I DRIVE SAFELY BACK TO MY DESTINATION. WHY DOES THE PROBLEM ALWAYS EXIST WHEN I AM BY MYSELF, AND WATCH, WHEN I TAKE THE TIME OFF TO BRING IT TO THE DEALERSHIP, EVERYTHING WILL BE JUST FINE. I PRAY THAT I MAKE IT TO THE DEALERSHIP AND THEY DIAGNOSE SOME SORT OF DEFECT AND FIX IT BECAUSE IT STILL IS UNDER WARRANTY. I CANNOT BEAR THE WORSE CASE SCENARIO OF ANYTHING HAPPEN TO MY FAMILY. *TR
Sep 26, 2011
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
2010 ACADIA TRANSMISSION AND TRACTION CONTROL SAFETY PROBLEMS. WHILE DRIVING 70MPH ON THE HIGHWAY, THE TRACTION CONTROL SYSTEM ALARM CAME ON IN ADDITION TO A FLASHING STABILITY CONTROL AND ABS WARNING LIGHTS. THE REAR PASSENGER WHEEL LOCKED UP, THE TRANSMISSION DOWNSHIFTED INTO 3RD GEAR CAUSING THE VEHICLE TO VEER INTO THE RIGHT LANE. ADDITIONALLY, WE HAVE BEEN HAVING POWER STEERING PUM PROBLEMS WITH THE VEHICLE WHICH MADE THE VEHICLE DIFFICULT TO CONTROL IN THIS CIRCUMSTANCE. FORTUNATELY, THERE WAS NO OTHER VEHICLE IN THE RIGHT LANE AND MAANGED TO PUL THE VEHILE OFF THE ROAD. I HAD MY FAMILY IN THE VEHILE AT THE TIME WHICH MADE EVERYONE VERY SCARED FOR THEIR SAFETY. THE VEHICLE WAS TURNED OFF AND RESTARTED WHICH ERASED THE ABS AND TRACTION CONTROL WARNINGS, BUT THE ENGINE CHECK LIGHT REMAINED ON AND WAS UNABLE TO KEEP THE TRANSMISSION IN DRIVE. THE DEALER REPLACED SOME ECMS, BUT COULD NOT FIX THE POWER STEERING ISSUE. THREE WEEKS LATER, THE TRANSIMISSION STARTED SHIFTING HARD AND AFTER 2 VISITS TO THE DEALER IS NOT BEING IVESTIGATED FOR ANOTHER ECM FAILURE. THE ELECTRIC SYSTEMS AND POWER STEERING ISSUES MAKE THIS IS A VERY UNSAFE VEHICLE. *TT
Aug 26, 2011
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE AIR BAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENTL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY AT A LOW SPEED THE VEHICLE SUDDENLY STALLED. SHE WAS UNABLE TO RESTART THE VEHICLE AND HAD TO PUSH IT TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 43,000.
Jul 01, 2011
POWER TRAIN,EQUIPMENT
1 complaint
MY 2010 GMC ACADIA SLT ROLLS BACKWARD ON INCLINES EVEN THOUGH THE TRANSMISSION IS IN DRIVE. I HAVE DRIVEN AUTOMATIC TRANSMISSION VEHICLES FOR YEARS AND IN MY EXPERIENCE THEY ARE NOT SUPPOSED TO ROLL BACKWARD IN DRIVE. IF ANYONE IS BEHIND THE VEHICLE WHEN THIS OCCURS THEY COULD VERY WELL BE CRUSHED. THE DEALERSHIP STATED THIS IS NORMAL BEHAVIOR, BUT THIS IS NOT AND THEY SHOULD BE REQUIRED TO FIX THE PROBLEM. *TR
Dec 24, 2010
FUEL SYSTEM, GASOLINE
1 complaint
FOR THE LAST FEW WEEKS, THE FUEL LIGHT IN MY WIFE'S 2010 ACADIA WILL NOT GO OFF. WE TOOK IT TO THE DEALERSHIP. THEY TOLD US THERE WAS TOO MUCH ALCOHOL IN THE FUEL, @ 12%, AND IF IT REACHED 15%, THEY WOULD NEED TO DROP THE FUEL TANK. THEY SAID TO RUN A COUPLE OF TANKS OF 93 OCTANE THROUGH THE VEHICLE AND IT SHOULD CORRECT ITSELF. AFTER 8 TANKS OF 93 OCTANE AT $3/GALLON, THE LIGHT IT STILL ON. GAS STATIONS DO NOT READILY ADVERTISE OR DISPLAY THE % OF ALCOHOL IN THEIR FUEL, MUCH LESS IF ALCOHOL IS EVEN IN THE FUEL. IT SEEMS A BIT DISINGENUOUS ON THE PART OF GM TO HAVE THIS PROBLEM WITH THE ACADIA, KNOWING HOW ALCOHOL IS USED IN FUEL THESE DAYS. WE PAID A LOT OF MONEY FOR THIS VEHICLE, BUT CAN'T AFFORD TO RUN 93 OCTANE THROUGH IT THE REST OF THE TIME WE OWN IT. I'VE BEEN A BIG SUPPORTER OF GM, BUT THIS IS VERY FRUSTRATING AND INCREDIBLY DISAPPOINTING. *TR
Dec 05, 2010
Frequently Asked Questions
How many problems does the 2010 GMC Acadia have?
The 2010 GMC Acadia currently has 347 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 GMC Acadia?
The most common problems reported for the 2010 GMC Acadia are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 GMC Acadia problem data come from?
All problem and complaint data for the 2010 GMC Acadia comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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