2015 GMC Acadia Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
250
Complaints Reported
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Complaints by Component
AIR BAGS
97 complaints
The contact owns a 2015 GM GMC Acadia. While the contact's wife was driving at an undisclosed speed, there was a loud sound coming from the vehicle. The contact stated that the service air bag warning light illuminated. The contact's wife stated that a hard piece of plastic had detached out of the dashboard above the radio. The contact stated the failure had occurred twice within minutes. Additionally, the air bag deployed and left a hole in the dashboard. The contact's wife was struck on the head by the plastic piece. The contact's wife did not receive medical attention. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated the GMC database confirmed that the vehicle was repaired under NHTSA Campaign Number: 23V334000 (Air Bags); September 2024, prior to the contact purchasing the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,884.
Jun 06, 2025
The contact owns a 2015 GMC Acadia The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Apr 29, 2025
I have been trying to get this recall done for 1 year. I have placed 3 calls over this time and they say the part is on back order. This is dangerous as it is a recall on the driver airbag. A year is too long to wait. Please advise on what can be done. Dealership: GMC Thompson Raleigh, NC
Apr 01, 2025
This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to be replaced. The airbags on our GMC Sierra were replaced so I do not understand why the long wait on the Acadia. I worry that if we do get into an accident, we will be badly hurt or killed if the airbags go off. The time frame to get this remedied is unacceptable.
Feb 14, 2025
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Aug 20, 2024
+ 92 more complaints for this component
STEERING
22 complaints
Complete loss of steering at low speeds. This has been an issue with GM for years, and is still not corrected on my 2015 GMC Acadia. At a stop light or when turning a corner, I could barely turn the steering wheel. GM needs to pay to have this fixed on all vehicles still affected. There is no way I could maneuver this vehicle to avoid a person or vehicle.
May 02, 2024
The contact owns a 2015 GMC Acadia. The contact stated while making a turn and parking, the steering wheel was hard to maneuver. The contact stated no warning lights were illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the power pump steering needed to be replaced as there were metal shavings found in the fluid. The vehicle was at the independent mechanic awaiting a power steering pump. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.
Mar 28, 2024
HELLO, WITH ONLY 50,000 MILES ON MY ONE OWNER GMC ACADIA, THE POWER STEERING SYSTEM FAILED, LEAVING ME STRANDED IN THE MIDDLE OF THE ROAD (TOWN STREET, HOWEVER, STILL CONCERNING AS I COULD HAVE BEEN HIT FROM THE FRONT OR REAR). PER INDEPENDENT MECHANIC THIS IS A KNOWN PROBLEM THAT GMC IS AVOIDING. SINCE THEN, I HAVE NOT DRIVEN CAR ON HIGHWAY FOR FEAR IT WILL HAPPEN AT A HIGHER SPEED CAUSING TOTAL LOSS OF CONTROL.
Feb 10, 2021
ABOUT 6 MONTHS AGO I STARTED TO NOTICE AN INCREASE IN DIFFICULTY WITH THE POWER STEERING ON MY 2015 GMC ACADIA. THE PROBLEM CONTINUED TO GET WORSE. MORE SPECIFICALLY, WHEN THE VEHICLE WAS MOVING SLOW SUCH AS TRYING TO PARK IT THE STEERING WHEEL WITH LOCK UP. I TOOK THE CAR TO MY LOCAL MECHANIC AND LEARNED THE POWER STEERING PUMP FAILED. I CALLED GMC WHO ADVISED THEY WERE AWARE OF SEVERAL REPORTS SIMILAR TO MINE BUT TOLD ME THE PUMP IS NO LONGER UNDER WARRANTY AND THERE WAS NO RECALL. THE COST TO REPLACE THE PUMP IS IN EXCESS OF $1,000
Mar 19, 2020
INTERMITTENT POWER STEERING FAILURE TURNING AT LOW SPEEDS. ALMOST HIT A CAR WHILE TURNING IN A ROAD DUE TO LACK OF POWER STEERING WORKING PROPERLY.
Feb 18, 2020
+ 17 more complaints for this component
UNKNOWN OR OTHER
15 complaints
Shifter won't engage out of park. There was a recall on 2014 vehicles, still seems to ba an issue 2015.
Mar 13, 2023
Power liftgate suddenly fell about 3 ft, hitting the back of my head. The liftgate then forcibly closed, pinning my hand. There was a recall for 2008-2012 vehicles to due faulty Stabilus struts that cause failure. This is a serious defect that has already caused numerous head injuries, fractured hands, neck pain, etc. This recall needs extended and consumers need to know of the possibility. Lastly, the warning mechanism that GM claims is the presence of flashing rear brake lights and a chime to warn when liftgate failure occurs only happens AFTER the gate fails, not before. The warning is of NO use. Another consumer posted an exact same complaint in July 2021 for an Acadia outside of the current recall dates.
Aug 07, 2021
Rear lift gate when used goes up to a certain point in which you can start putting things into the car. Then it will slam down and then go back up and come back down in a forceful manner. When you attempt to control it manually it will close forcefully and yanked out of your hand. Biggest concern is if my kids were placing items in the car in which do realize things as quickly as an adult that it would crush my kids. After looking at all the information about this it has a recall open for the same thing in the 2008-2014 GMC Acadia.
Jul 15, 2021
AIR CONDITIONING ISSUE: WITHIN THE FIRST 5,000 MILES, THE REAR AIR CONDITIONING BLOWER BEGAN TO MAKE UNUSUAL SQUEAKING / VIBRATING NOISES. THIS CONTINUED INTERMITTENTLY FOR THE UNTIL ULTIMATELY THE ENTIRE CAR AIR CONDITIONING SYSTEM FAILED AT 45,000 MILES. THE ISSUE WAS BROUGHT TO THE ATTENTION OF THE CERTIFIED GMC CERTIFIED SERVICE CENTER AT 11 MONTHS OF OWNERSHIP/10,000 MILES AND 27 MONTHS OF OWNERSHIP/29,000 MILES; THEY WERE UNABLE TO REPLICATE THE ISSUE. AT THE 27 MONTH VISIT THE GMC CERTIFIED SERVICE CENTER (CENTRAL BUICK GMC OF NORWOOD) ASSERTED THIS WOULD BE COVERED IF THE PART SUBSEQUENTLY FAILED. UPON FAILURE, THAT SERVICE CENTER REFUSED TO HONOR THAT COMMITMENT. PER GM SERVICE BULLETIN 16-NA-046, THE BLOWER MOTOR MAY EMIT BRUSH DUST THAT CONTAINS SOME COPPER PARTICLES. THESE PARTICLES COULD LEAD TO ACCELERATED CORROSION TO THE AUXILIARY EVAPORATOR AND A SMALL REFRIGERANT LEAK, WHICH ULTIMATELY LEADS TO FAILURE OF THE AIR CONDITIONING SYSTEM. HOWEVER, THE GMC CERTIFIED SERVICE CENTER ASSERTED THAT THE FAILURE OF THE SYSTEM RELATED SOLELY TO THE FAILURE OF THE REAR AUXILIARY UNIT AND ENTIRELY UNRELATED TO ANY ISSUES FROM THAT MAY HAVE EXISTED WITHIN THE BLOWER IN CONTRADICTION TO THE SERVICE BULLETIN.
Jul 16, 2020
AIR CONDITIONER DON'T WORK RIGHT NEED TO CHARGE IT EVERY YEAR. THERE IS A LEAK IN THE SYSTEM SOMEWHERE. BEEN A ISSUE EVER SINCE I OWE IT AND THERE IS ONLY 56,000 MILES ON THIS VEHICLE. *TR
Jun 08, 2020
+ 10 more complaints for this component
POWER TRAIN
13 complaints
Torque converter is bad, shudders when shifting
Jan 04, 2026
The contact owns a 2015 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear, and vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000. The VIN was not available.
Apr 30, 2025
Torque converter is going bad, hard shift when going slow then speeding up, stuttering at random times, vibration, hard shifting into reverse. No check engine light. Acadia known for transmission and torque converter problems.
Apr 23, 2025
Check engine light is on. Shudder and delayed reaction after engaging the gas pedal when moving forward in gear 1 & 2 then again seems to intermittently has issue with higher gears when on the hwy. Without warning, Several times the Acadia would not engage gears and wouldn't move at all after backing into the street from driveway. I had to have someone help push the Acadia back into the driveway. The Check Engine light keeps turning on and off. Had O'Riely check th OBD with code reader. "Torque Converter Selenoid is stuck 'ON'. Was informed by Costco there was n 2020 Recall for Acadia"s of my year regarding a Transmission recall Ref #N202313440.
Dec 20, 2024
It was shuddering while accelerating- 30-40 mph. I took it to a local shop. They diagnosed the transmission is failing. The cost to replace it would be $8,500-9,500, more than the car is worth. Also other repairs were needed, not related to the transmission, yet pushed the total repair to over $10,000.
Feb 27, 2024
+ 8 more complaints for this component
EXTERIOR LIGHTING
12 complaints
The contact owns a 2015 GMC Acadia. The contact stated that the center taillight was inoperable. The halo light was working as designed and then ceased operating. The headlights also became inoperable. The vehicle was taken to an independent mechanic, who replaced the bulbs and the headlight assembly. The rear signal light was blinking fast, and the light became inoperable. The message that the hood was ajar was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there were no recalls on the VIN related to the failure. The failure mileage was approximately 196,448.
Oct 29, 2025
*Headlamp *Hard to see at night; risk of being pulled over *yes *no *no Week of May 1st 2023...headlamp works...then turns orange...the goes out. Repeats this process consistantly ** Currently there is a notice from NHTSA that GM Extended Headlamp Module Warrant Unfortunately Dealership is unaware of that...and also GMAC Warranty Customer service The initial recall was for defective low-beam headlights and daytime running lights on certain GM makes and models that were prone to failure on more than 300, 000 vehicles. More complaints were received after the re-call, NHTSA opened an investigation on April 2017. One year later the recall was expanded to include an additional 180,000. In the affected vehicles, the headlamp driver module may overheat, which could melt the module under the hood and result in failing headlight and daytime running lights.
May 15, 2023
Both headlights failed at same time during night driving resulting in very low visibility with only the daytime running lights working. My safety as well as others driving on the road were put at risk as my visibility of the road was impacted and my vehicles visibility to other drivers was impaired. This problem has occurred twice within in the last year making the vehicle unsafe to drive. The first time we just replaced both headlights thinking it was a fluke but having occurred a second time within a short period of time is very concerning. There were no warning lamps and at this time has not been inspected by dealer as there is not a recall and is an expensive repair. This is a serious safety hazard and could have easily caused a bad accident.
Nov 09, 2022
MY HEADLIGHTS STARTED GOING DIM, AND WOULD GO COMPLETELY OFF. I HAD TO CONTINUOUSLY TURN THE HEADLIGHTS ON AND OFF TO KEEP THEM WORKING. THIS WOULD HAPPEN EVERY COUPLE OF MINUTES WHEN DRIVING AT ANY SPEED.
Sep 09, 2020
BOTH BACK BRAKE LIGHT WORK INCONSISTANTLY. WHILE MOVING AND AT A COMPLETE STOP. LOCAL DEALERSHIP CHARGES AT MIN 1200 PER LIGHT TO FIX. SEEMS TO BE A COMMON PROBLEM WITH THE DENALI'S.
May 12, 2019
+ 7 more complaints for this component
ELECTRICAL SYSTEM
12 complaints
Drivers side door caught on fire overnight. Burned up the interior of the vehicle and smoldered out. Windows were up, car was completely closed and locked. Still starts and drives. Door, seat, steering, ceiling , visor all burnt and melted to some degree. Seems to have been electrical.
Jul 06, 2024
Vehicle was destroyed by electrical fire on December 21, 2022. It caught on fire after ‘SERVICE BATTERY CHARGING SYSTEM’ warning light displayed.
Feb 27, 2023
The electrical wiring started a fire that destroyed the engine compartment. I was in the vehicle and barely escaped injury while pedestrians were walking by and could have been injured when an explosion occurred. GEICO is now investigating the incident. A Service Battery Charging System warning light displayed on the dashboard and heavy smoke began to emit from the engine compartment then, a small fire started and escalated to a full and life threatening condition.
Dec 26, 2022
IT APPEARS THAT THE ELECTRICAL SYSTEM TO THE CAR RADIO HAS SHORTED OUT. IT EFFECTS THE SOUND TO THE BLINKER AS WELL AS TO THE RADIO. I AM VERY CONCERNED THAT IT MAY HAVE OTHER ELECTRICAL PROBLEMS. IS THIS COVERED UNDER ANY KIND OF RECALL. I HAVE HEARD THAT THE WHOLE DASH COULD BE EFFECTED AND MY CAR JUST STOP RUNNING. THE CAR WAS NOT RUNNING WHEN THIS HAPPENED. I OPEN THE PASSENGER SIDE FRONT DOOR AND IT MADE A LOUD NOISE WHICH SOUNDED LIKE IT WAS SHORTING OUT. THE VEHICLE RUNS BUT AM VERY LEARY ABOUT TAKING IT ON A LONG TRIP. WHERE I BOUGHT THE CAR SAYS THERE IS A MONTH WAIT!
Mar 25, 2021
WATER IS GETTING INTO THE REAR DOORS AND IT ENTERING THE WIRING HARNESS LOCATED ON BOTH DOORS SHORTING OUT THE RADIO, THE AMP AND THE TURN SIGNALS. THIS IS VERY DANGEROUS AND ACCORDING TO THE FORUMS ONLINE IT IS A REGULAR OCCURRENCE.
Jul 21, 2020
+ 7 more complaints for this component
SEAT BELTS
5 complaints
Seatbelts both front stopped tightening upon braking.
Jul 07, 2025
The left outer seat belt cable broke when I tried to fasten it. I took to my dealership to have them inspect it. The only thing they seem to be concerned about was having to pay for the repair. I had it repaired it is the law in pa to wear a seat belt. I also contacted gmc but they didn't seem too concerned. I have the part that broke a the repair order and pictures.
May 18, 2022
HELLO, I HAVE A PROBLEM WITH THE SEAT BELT COVERS (2) COMING OFF ON THE DRIVE SIDE MIDDLE SEATS. THE GMC DEALER SAYS THAT THEY ARE NOT CONCERNED ABOUT THE ISSUE. BUT I HAVE 2 TODDLERS AND NO SEAT BELT COVERS. THIS VEHICLE ONLY AS 30,000 MILES ON IT. I BOUGHT IT WITH 21,000 CERTIFIED. THIS SHOULD BE A BIG CONCERN WITH ANY VEHICLE PURCHASE. SEAT BELTS ARE SUPPOSED TO BE STURDY AND SOLID THIS IS SUPPOSED TO SAVE OUR LIFE IF NEEDED. I'M LOST I SEE OTHER COMPLAINTS ON LINE BUT NO KINDA OF ACTION IS BEING TAKING. WE NEED SOMEONE TO HELP OUT THE CONSUMERS. I ASK THE DEALER IF IT'S BECAUSE OF THE WAY THE SEATS RETRACT AND I GOT POSSIBLY BUT NO HELP. IT SEEMS LIKE GMC IS NOT CONCERNED ABOUT PEOPLE'S SAFETY.
Nov 07, 2019
PASSENGER FRONT SEAT BELT KEEPS LOCKING WITHOUT REASON.. EACH TIME MY PASSENGER MOVES IT SHORTENS UP AND LOCKS UNTIL YOU HAVE TO UNHOOK AND PULL SEAT BELT OUT TO EXTEND FOR COMFORT.
Jul 04, 2019
ON OCTOBER 8, 2015, OUR FAMILY WAS DRIVING ON I-85 NEAR HUNTERSVILLE, NC. WE WERE IN OUR 2015 GMC ACADIA, WHICH WE'D BOUGHT NEW IN AUGUST. WE WERE IN STEADY, MOVING TRAFFIC. THE CABIN WAS QUIET; I WAS DRIVING, MY WIFE WAS IN THE PASSENGER SEAT, AND OUR TWO CHILDREN (AGES 9 AND 7) WERE IN THE SECOND ROW CAPTAIN'S CHAIRS. BOTH CHILDREN WERE WATCHING THEIR IPADS. SUDDENLY WE HEARD WHAT SOUNDED LIKE A PISTOL BEING FIRED INSIDE THE CABIN, FOLLOWED INSTANTLY BY OUR 7 YR OLD SON ('SON') SCREAMING AND YELLING, 'IT HURTS, IT HURTS.' MY WIFE AND I BOTH TURNED AROUND AND SAW SON CLUTCHING HIS LOWER BACK. I NEGOTIATED THE CAR TO THE SHOULDER AND SAW THAT THE ENTIRE HOUSING/CASING OF HIS SEATBELT BUCKLE HAD SPONTANEOUSLY EXPLODED. THE BUCKLE WOULDN'T UNLATCH, BUT MY WIFE GOT HIM OUT OF THE SEAT AND EXAMINED HIM. HE HAD A PUNCTURE/GASH IN HIS LOWER BACK, WHERE SOME OF THE SHRAPNEL HAD HIT HIM. WE FOUND BOTH PLASTIC AND METAL SHARDS IN THE CAR. TO GIVE YOU AN IDEA OF THE FORCE THE EXPLOSION CAUSED, THERE WAS ALSO A 2-4 INCH HOLE IN THE INTERIOR DOOR'S PANELING. ONLINE RESEARCH SUGGESTS THAT A PRETENSIONER MAY HAVE MALFUNCTIONED; A GMC SERVICE MANAGER STATED THAT THE SECOND-ROW CAPTAIN CHAIR SHOULD NOT HAVE A PRETENSIONER.
Oct 26, 2015
ENGINE
4 complaints
The engine is not shifting properly, and the vehicle loses speed while driving and hesitates to accelerate. At time, it feels as though the car is not moving at all. This issue has occurred on multiple occasions, affecting both me and my family, and has forced us to pull over because the vehicle could barely move forward. This happed once on the highway and almost caused an accident. Additionally, the check engine light remains on at all times.
May 02, 2025
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITHOUT A WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED ASSISTANCE FROM THE POLICE TO PUSH THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT ATTEMPTED TO RESTARTED THE VEHICLE WHICH FAILED TO START. THE VEHICLE WAS TOWED TO D'ARCY BUICK GMC (2022 ESSINGTON RD, JOLIET, IL 60435, (815) 671-9010) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT NO FIX WAS AVAILABLE FOR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THERE WAS NO FIX FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Mar 16, 2021
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED WHETHER DRIVING OR PARKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER; HOWEVER, THE DEALER WAS UNABLE TO IDENTIFY THE FAILURE AND DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT FURTHER EVIDENCE REGARDING THE FAILURE WAS NEEDED. THE APPROXIMATE FAILURE MILEAGE WAS 18,860.
Jul 11, 2016
BAD SHIFTING IN TRANSMISSION WHEN YOU SLOW DOWN OR COME TO A STOP AND TURN RIGHT AND ACCELERATE AT THE SAME TIME. THIS HAPPENS ON THE 2014 AND 2015 MODELS, TRANMISSION WILL STUTTER AND ABRUPTLY SHIFT INTO A LOWER GEAR. ON THE ACADIA FORUMS IT IS DOCUMENTED BY OTHER OWNERS AS WELL (APPROX 30-50 OTHER OWNERS). THE TRANSMISSION NEEDS A REPROGRAM TO ACCOUNT FOR THIS ISSUE. GM APPEARS TO NOT BE DOING ANYTHING ABOUT THIS COMMON ISSUE.
Jun 05, 2015
FUEL/PROPULSION SYSTEM
4 complaints
UNDER NORMAL DRIVING CONDITIONS, MY CP4 FUEL INJECTION SYSTEM BLEW UP. I HAD TO HAVE IT TOWED TO THE NEAREST DIESEL REPAIR SHOP, $14.000 LATER , I WAS BACK UP AND RUNNING
Feb 14, 2020
VEHICLE STALLS AFTER PUTTING FUEL IN. WON'T INITIALLY START UNTIL SECOND TRY TURNING IT ON.
Feb 03, 2020
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD REMAIN AT ONE QUARTER FULL EVEN AFTER BEING FILLED UP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Nov 05, 2019
INJECTORS STICKING OPEN. BROUGHT TO DEALER AT 26,000 MILES AFTER IT BROKE DOWN 200 MILES AWAY. THAT WAS AFTER THE GMC DEALERSHIP TOLD US IT SHOULD BE OK TO DRIVE. INJECTOR STUCK OPEN AND THE DEALER WE BROKE DOWN AT SAID THE VEHICLE COULD CATCH FIRE IF WE KEPT DRIVING. THEY REPLACED THE INJECTOR THAT WAS THE ISSUE. NOW LAST WEEK ANOTHER DIFFERENT INJECTOR FAILED. THIS TIME THE INSIDE OF THE VEHICLE FILLED WITH THE SMELL OF FUEL AND WAS VIOLENTLY SHAKING ON THE ROAD. WE COULDN'T PULL OVER RODGER AWAY BECAUSE WE WEREN'T ON A SAFE ROAD TO STOP AT. ENDED UP DRIVING IT TO THE NEAREST GAS STATION. MY WIFE AND SON WERE IN THE CAR SCREAMING AND CRYING AT HOW BAD THE CAR WAS DRIVING AND SMELLED. WE WERE VERY FEARFUL THE CAR WAS GOING TO CATCH ON FIRE. GMC ONCE AGAIN STATES IT'S AN ISOLATED INCIDENT AFTER IT'S HAPPENED TWICE WITHIN MONTHS. AND THEY REFUSE TO REPLACE ALL INJECTORS OR RECALL THE VEHICLE. WE TOLD THEM WE DIDN'T FEEL SAFE DRIVING IT BUT THEY DON'T CARE TO HEAR IT. BOTH TIMES WE WERE DRIVING BETWEEN 55-70MPH AND IT'S A VERY SCARY UNSAFE FEELING WHEN IT HAPPENS.
Jul 30, 2018
TIRES
4 complaints
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH FOUR GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT NOTICED THAT THE TIRES WERE DRY ROTTING TO THE TREAD. ALL FOUR TIRES FAILED A TIRE INSPECTION. AN INDEPENDENT MECHANIC DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES HAD NOT BEEN INSPECTED BY A GOODYEAR AUTHORIZED TIRE FACILITY. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V044000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE. THE DOT NUMBER WAS UNKNOWN.
Mar 28, 2019
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR, TIRE LINE: FORTERA, AND TIRE SIZE: P255/65/R18 TIRES. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TAKEN FOR SERVICED, THE TECHNICIAN NOTICED A CRACK ON THE INSIDE ON THE FRONT DRIVER SIDE TIRE. THE TIRE WAS ROTATED BUT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE TIRE FAILURE MILEAGE WAS 78,000. THE DOT NUMBER WAS 4BXMARDR.
Oct 29, 2018
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO GOODYEAR AUTO SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); THEREFORE, THEY WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE TIRE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Jun 19, 2018
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (888) 765-9107), THE CONTACT WAS INFORMED THAT ALL FOUR TIRES HAD CRACKS AND TREAD SEPARATION FROM THE TREAD PATTERNS. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE CONTACT WAS REFERRED TO NHTSA. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,590.
Jun 11, 2018
ELECTRICAL SYSTEM,ENGINE
3 complaints
I JUST PURCHASED THIS CAR THREE MONTHS AGO, THE A/C IS NO LONGER BLOWING COLD AIR. THE AIR BLOWS BUT NOT COLD AND THE HEAT WORKS JUST FINE. FROM WHAT I'VE READ ONLINE, THIS APPEARS TO BE A COMMON ISSUE ON THIS MAKE AND MODEL. PLEASE ADDRESS THIS..
Oct 12, 2020
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
Feb 11, 2019
DRIVING AT 34-45 MPH LOSE ALL ENGINE POWER AND HAVE TO PULL OVER. VEHICLE TOTALLY LOSES ALL POWER. ENGINE SHUTS OFF.
Feb 10, 2016
AIR BAGS,UNKNOWN OR OTHER
2 complaints
no incident yet but i have contacted gm several times to come to my home and complete the repair as there website states they will , parts are available but they refused to come out and fix this faulty airbag i . cannot get to dealer myself because of health issues. just letting you know in case my airbag explodes and im not here to tell.
Dec 07, 2024
Look on the original report here. “Airbag module” “If the driver airbag deploys may result in injury or death.” It’s been since May 10, 2023 and no replacement or solution.
Nov 30, 2023
LANE DEPARTURE
2 complaints
A warning light is coming on telling to have the side detection module serviced. Brought it to a dealer and was quoted a cost of $1274 to repair. It is a complicated repair and if not repaired will affect other safety systems of the vehicle because all sensors are linked. I did some research and this issue is common for this make, model and year GMC Acadia. I would like some help getting assistance for payment of this issue - one that is common and represents a safety problem if not repaired. Issue is described as Side Detection Modules and Harness. If this is a common occurence and is a safety issue, a recall or other means of satisfaction should be offered by GM. Thanks, Brad Nylander 218 343-8780
Jul 18, 2023
Service side detection system distracts me from driving causing an accident
Apr 14, 2022
STEERING,AIR BAGS
2 complaints
Airbags - I received a service notification that the airbags needed to be serviced. I was told by the dealership there weren’t any outstanding recalls on this vehicle. When I researched myself, I saw that in fact, there is an outstanding recall for the airbags. The dealership is trying to charge me for the repairs on an outstanding recall on this car. If I had not researched on my own, I would be out of pocket hundreds of dollars. I transport myself and children I. This vehicle that I thought was safe. This is concerning. Struts - According to the car fax provided at the time of sale, the struts were replaced at the dealership 3 months before purchasing the car. 2 months later the struts have failed and the dealership will not cover the cost of the repair. There was only a 1,000 mile difference from when the struts were repaired until the time I purchased the car.
Jun 28, 2023
While driving my car I have noticed that my steering wheel shakes when I apply the brakes. Also when I turn the wheel the power steering makes a loud noise which is the steering rack box. Steering has gotten worse over time and noise has gotten louder. Praying me and my children do not get in an accident as I have no other vehicle to drive. Also the passenger airbag will randomly turn on and off.
May 19, 2022
VISIBILITY
2 complaints
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, AN ABNORMAL SOUND WAS HEARD COMING FROM THE SUNROOF. THE CONTACT PULLED OVER TO A PARKING LOT TO INSPECT THE VEHICLE, WHEN THE SUNROOF SHATTERED WITHOUT IMPACT. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED AND THE CONTACT WAS REFERRED TO AN AUTO GLASS SHOP. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND INSPECTED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,974. *LN*JB
Jun 04, 2020
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE AIR CONDITIONER ONLY EMITTED HOT AIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPRESSOR HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Aug 25, 2017
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
SIDE BLIND ZONE SENSORS FAIL DUE TO WATER INTRUSION - WHICH IS A KNOWN ISSUE. A SPECIAL COVERAGE ADJUSTMENT (#N172097060) WAS ISSUED TO REPAIR THIS HOWEVER NOT ALL VEHICLES ARE COVERED IN THE SCA VIN SEARCH - AND ARE NOT BEING ADDRESSED. MY VEHICLE DID NOT FALL WITHIN THE VIN SEARCH AND EXPERIENCED THE SAME ISSUES DESCRIBED IN THE SCA. THE DAY AFTER THE INITIAL DIAGNOSTIC AND AWAITING THE PART FOR REPAIR I EXPERIENCED A COMPLETE VEHICLE SHUT DOWN DUE TO THE CORRUPTION OF THE SENSOR. I WAS NOT AWARE OF THIS SITUATION UNTIL AFTER I RESEARCHED THE SCA. THIS CORRUPTION IS NOTED IN THE SCA, HOWEVER IT ONLY STATES PART OF THE ISSUES YOU MAY SEE. DURING THE SHUTDOWN I WAS LUCKILY NOT IN MOTION, HOWEVER, THE CORRUPTION OF THE GMLAN CAUSE THE AIRBAGS TO DISABLE, PASSENGER AIRBAG PRESENCE DETECTION TURNED OFF, TIRE PRESSURE SENSOR MONITORS WERE DISABLED, THE ENTIRE DIC SHUT DOWN, INSTRUMENT CLUSTER SHUT DOWN, RADIO AND INFOTAINMENT CENTER SHUT DOWN, DOOR LOCKS MALFUNCTIONED, POWER STEERING SHUT DOWN, POWER BRAKES SHUT DOWN, WINDOWS WERE DISABLED, AND THE VEHICLE WOULD NOT RESTART UNTIL AFTER ABOUT 15 MINUTES. THERE IS NO PROTECTION BETWEEN THE SENSORS FOR ELECTRICAL INTERFERENCE AND THE GM LAN. A SENSOR SHOULD NOT CAUSE THESE ISSUES, HOWEVER IT DOES, AND IT WAS ALSO NOTED IN THE SCA. THIS ISSUE NEEDS TO BE ADDRESSED. THE MALFUNCTIONING SENSORS ALSO CAUSE A POWER DRAIN ON THE BATTERY, PRIOR TO THE DIC REPORTING THE SENSOR FAILURE, WHICH IS A FIRE HAZARD. GM HAS NOT ADDRESSED THE WIDESPREAD ISSUE OF THESE FAULTY SENSORS OUTSIDE THE SCA, NOR THE SAFETY HAZARDS OF THE LACK OF PROTECTION ON THE GM LAN CAUSED BY ELECTRICAL INTERFERENCE. IF THE VEHICLE IS REAR-ENDED, THE SENSORS COULD CAUSE CORRUPTION IN THE GMLAN SIMILAR TO THE WATER INTRUSION ISSUE - RENDERING THE FRONT AIRBAGS INOPERABLE.
Apr 22, 2020
SERVICE AIRBAG WARNING COMES ON WHEN DRIVER SEAT IS MOVED.
Jun 15, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
WHILE THANKFULLY DRIVING IN THE SLOW LANE ON THE INTERSTATE IN ST. LOUIS MY STABILITY LIGHT CAME ON THE TRUCK THEN SLOWED DOWN ON ITS OWN THEN WENT INTO FOUR-WHEEL-DRIVE THEN REVVED UP TO 6000 RPMS THEN EVERY SERVICE LIGHT CAME ON ON THE DASH WHEN PULLING TO THE SIDE OF THE ROAD THE CAR THEN WOULD NOT DRIVE FORWARD IT STAYED IN NEUTRAL REGARDLESS OF GEARSHIFTING IT THEN BEGAN TO CYCLE THROUGH ALL OF THE SERVICE REQUEST FOR THE VEHICLE. AFTER HAVING TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALERSHIP WHICH WAS THREE HOURS AWAY FROM MY HOUSE THEY INFORMED ME THE FOLLOWING MORNING THE POWER STEERING CONTROL GEARBOX HAD WENT OUT AND FRIED ALL THE ELECTRICAL'S INSIDE THE VEHICLE. THE VEHICLE HAS LESS THAN 39,000 MILES AFTER CONTACTING GMC THEY TOLD ME THERE WAS NOTHING THEY COULD DO THAT THERE WAS NOTHING ON A RECALL LIST FOR MY VEHICLES VIN NUMBER. AFTER DOING SOME RESEARCH I SAW THAT THERE WAS A RECALL FOR A VERY SIMILAR SITUATION IN 2018 IN SEPTEMBER. I HAVE VIDEOS OF THE VEHICLE COMPUTER SYSTEM MALFUNCTIONING IF REQUESTED. I JUST WANTED TO DOCUMENT AND FILE A COMPLAINT SO THIS DIDN'T HAPPEN TO SOMEONE ELSE AND CAUSE A SERIOUS WRECK , SINCE GMC HAS FAILED TO RECOGNIZE THIS SERIOUS OF AN ISSUE.
Dec 20, 2019
ON 15 PLUS OCCASIONS, WHILE THE VEHICLE IS STATIONARY, IN THE PARKING GEAR AND RUNNING, THE FRONT END WILL START TO VIBRATE MILDLY, INCREASE IN INTENSITY AND THEN THE TRACTION LOSS LIGHT ILLUMINATES, A BLINKING ENGINE LIGHT ILLUMINATES, "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL" MESSAGES APPEAR. THEN TRACTION CONTOL OFF APPEARS, FOLLOWED BY AN AUDIBLE LOUD CLICK AND VIBRATION CEASES, MESSAGES DISAPPEAR AND LIGHTS TURN OFF. ONCE WHILE VEHICLE IN DRIVE AND BEING OPERATED ON A ROADWAY, I PULLED RIGHT AT AN INTERSECTION TO HAVE THIS SAME SEQUENCE HAPPEN DURING DRIVING, RESULTING IN AN ALMOST COMPLETE LOSS OF POWER AND ACCELERATION AND A NEAR ACCIDENT. THE SEQUENCE WAS IDENTICAL AND ONCE THE ERRORS CLEARED THE VEHICLE ACCELERATED RAPIDLY AND FORCEFULLY. I HAVE DOCUMENTED MULTIPLE OCCASIONS ON VIDEO WHILE STATIONARY OVER A MULTI MONTH PERIOD AND HAVE FURNISHED THOSE DOCUMENTS TO MY LOCAL GMC DEALERSHIP WHICH HAS FAILED TO REPAIR THIS ISSUE AND TODAY RETURNED MY VEHICLE TO ME WITH AN APOLOGY FOR NOT BEING ABLE TO REMEDY THE PROBLEM. THEY CLAIM THAT THE VEHICLE MUST EXHIBIT THIS BEHAVIOR IN THEIR PRESENCE TO WARRANT A FIX. THE VEHICLE IS UNDER AN EXTENDED WARRANTY THAT CLEARLY COVERS THESE PROBLEMS. I WOULD BE HAPPY TO EMAIL THE VIDEOS, BUT THEY ARE NOT IN THE SUPPORTED FORMAT AND LIKELY LARGER THAN 5MB.
Jul 12, 2018
WHEELS
2 complaints
ALL FOUR OF THE GOODYEAR TIRES THAT WERE PREVIOUSLY INSTALLED HAD TO BE REPLACED EARLIER THIS YEAR TO CRACKING. FRONT TIRES KEPT LOSING PRESSURE AND THEN BECAME FLAT, WAS ADVISED BY THE DEALERSHIP THIS WAS DUE TO THE TREAD CRACKING.
Nov 15, 2019
GOODYEAR FORTERA HL P255/65R18 109S TIRES - MY CAR WAS PARKED YESTERDAY FOR A SHORT TIME WHEN THE REAR RIGHT TIRE DEFLATED FOR NO REASON. THE SPARE WAS PUT ON THE CAR AND DRIVEN 10 MILES HOME. TODAY THE VEHICLE WAS DRIVEN TO THE TIRE REPAIR SHOP TO BE LOOKED AT BECAUSE THERE WAS A STRAIGHT CRACK IN THE CENTER OF THE TREAD. AS THE CAR WAS SLOWED DOWN TO TURN IN THE TIRE SHOP THE LEFT TIRE "POPPED" AND DEFLATED. UPON INSPECTION OF THIS TIRE, THE SAME STRAIGHT CRACK IN THE CENTER OF THE TIRE IS CONFIRMED. GOODYEAR RECALLED THIS TIRE FOR THIS SAME ISSUE AND THE TIRE NEEDS INVESTIGATED FOR ADDITIONAL PRODUCTION TIMES.
Aug 31, 2018
SEATS
2 complaints
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE REAR DRIVER'S SEAT DID NOT LOCK AND SLID BACK AND FORTH. THE FAILURE BEGAN IN JUNE OF 2019. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912) WHERE IT WAS DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Oct 21, 2019
TL* THE CONTACT OWNS A 2015 GMC ACADIA. AFTER DRIVING ONE HOUR OR LONGER, THE CONTACT WOULD GET SEVERE HEADACHES DUE TO THE POSITION OF THE HEAD RESTRAINT. THE CONTACT HAD TO REMOVE THE HEAD RESTRAINT DUE TO THE HEADACHES. THE DEALER STATED THAT THE NEW DESIGN WAS A SAFETY REGULATION AND COULD NO LONGER BE TURNED AROUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 09/03/15*LJ UPDATED 10/19/2017*CN
Jun 11, 2015
VISIBILITY/WIPER
2 complaints
WHILE DRIVING IN HEAVY RAINS, THE PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING ON MY 2015 GMC ACADIA DENALI. THE DRIVER'S SIDE SO FAR IS STILL WORKING. THIS OCCURRED AT THE WORST POSSIBLE TIME IN MY AREA OF MASSACHUSETTS. WE WERE EXPERIENCING HEAVY DOWNPOURS AND RAIN DUE TO THE REMNANTS OF HURRICANE FLORENCE. I CONTACTED THE GMC DEALER, THE ASSOCIATE ADVISED IT WAS NOT COVERED. I FEEL THIS IS AN EXTREMELY DANGEROUS FAILURE OF SAFETY ON A VEHICLE THAT IS ONLY 3 YEARS OLD. MY VISIBILITY WAS DIMINISHED AND LUCKILY I WAS CLOSE TO HOME. I DID NOT FEEL SAFE DRIVING BECAUSE I DIDN'T KNOW WHEN OR IF THE OTHER WIPER WOULD FAIL. I BROUGHT THE VEHICLE TO BE SERVICED TODAY.
Sep 21, 2018
REAR WINDOW SHATTERED. AND NEEDED REPLACEMENT. VEHICLE WAS PARKED AT A SERVICE STATION.
Jan 09, 2018
AIR BAGS,SEATS
1 complaint
I have pictures the seat, the airbag in the seat.The driver's seatIt didn't come through the seat, but it deployed or ruptured.But it didn't bust through the seat.It's like a big bubble. I was just driving and I heard a pop but it didn't come through the seat. It left the lump in the seat. I still think it's dangerous, cuz. It's busted.
Sep 17, 2025
AIR BAGS,ENGINE,LANE DEPARTURE
1 complaint
I was curious about recalls because I totaled my 15 Acadia SLT2 and when I hit the impact didn’t deploy airbags and I had no idea until after my accident that they were recalled!!! This incident totaled my Acadia caused my face to be slammed into my steering wheel, cutting me in 2 places and shattering my eye glasses. I now have a scar that looks like a 2nd chin from my impact to hitting the steering column! What should I do? I wasn’t or hadn’t received anything from GMC about this recall until recently and damage has already been done and I’m at a loss of tremendous amounts because my air bags could have saved $300+ glasses and doctors appointments etc…
Aug 27, 2024
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
Not inspected by anyone else because they have no idea where to look because the light and actions happen on and off. Warning light and message appears. Service Traction Control and service Stabilink Light yes I will bring it in. It will turn on randomly at this point for about 4 months and the brakes are locking up the wheels while driving.
May 08, 2024
POWER TRAIN,ENGINE
1 complaint
My vehicle has a severe launch shudder in 1st gear from a stop, and while driving along when I’m in 4th gear, or during the 2-3 upshift or 3-2 downshift. It shakes the entire suv so bad I have to stop accelerating. The vehicle becomes uncontrollable which is a major safety risk.
Apr 12, 2024
AIR BAGS,SEAT BELTS
1 complaint
Was in a car accident in my Acadia. Someone hit me going 55 miles an hour on my front passenger side. My airbag never deployed and my seat belt did not lock causing me to fly around. I didn’t see a recall for either of those things
Jan 22, 2024
UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
I have a 2015 Acadia Denali with 95000 miles. I am getting the "service side detection system" message whenever I start my car, and the blindspot lights, cross-traffic detection etc. do not function at all. A"nationwide" problem I was told. I was also told that it would cost $800+ to replace if/when the part was available. I am really frustrated with this and was wondering a) whether this malfunction is a part of a service recall (given it is apparently a "nationwide" problem); b) whether the $800 replacement cost is accurate given that the part appears to be available for under $200 online; and c) whether purchasing this part will even fix the problem given that other forum members have stated that once this issue comes up, it continues to malfunction, even after the part is replaced. Very disappointed right now, particularly since this issue has been recurring on a number of GMC vehicles for at least 5 years.
Jan 03, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
2nd time AC compressor motor breaks and as is in line with the serpentine belt, all other systems including electrical and engine stop working. Poor engineering or other reason causing part to break down.
Dec 29, 2023
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),PARKING BRAKE
1 complaint
The contact owns a 2015 GMC Acadia. The contact stated that the parking brake, TPMS, and the stabili-trak warning lights were illuminated. The vehicle was taken to an undisclosed dealer where it was diagnosed that the brake sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the engine misfired. The air bag warning light then illuminated. The contact later received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 132,000. VIN tool confirms parts not available.
Jul 06, 2023
STEERING,SUSPENSION
1 complaint
My steering rack and pinion as well as my power steering pump have gone out completely potentially put me in harms way By impairing my ability to drive defensively. by greatly reducing the vehicles reaction time . A worn steering rack can cause you to lose partial or complete control over your car steering wheel, which can lead to fatal accident. That goes without saying that steering rack is a major car maintenance procedure and is expensive. When they perform defectively, it can spell trouble and make your steering faulty and unreliable—this is what happens when the rack and pinion goes out. And I believe it goes without saying that the power steering pump is just as an intricate part of your design as is the rack and pinion they go hand-in-hand, and the potentially damage each other. In this case, they both went out.. I believe it’s well documented across many platforms, similar issues with the same model. document to the skyline motors in Rawlins, Wyoming. At the time there was no warning lights are indicators on the instrument panel whatsoever.
May 10, 2023
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
Side Object Detection Indicator failure. This was a recall in 2019 after my system failed causing the entire electronic dashboard to go black while driving on the highway. I had no indication of speed while driving. Once I pulled safely off the road and turned the vehicle off, it would not start and needed to be towed. I had it fixed and within months GMC recalled the module kit due to poor design resulting in failure to protect the module from expected weather exposure. The module was replaced in 2019. Again, in 2023, exactly 4 years again, the Side Detection Indicator has failed, due to expected weather exposure which resulted in corrosion. GMC denied replacement because I have already had it replaced. GMC is unable to confirm the module kit placed on my vehicle was an improved design and was the same kit design that has been known to fail. GMC engineers need to reassess for a second recall as the issue is not resolved and could lead to devastating injury or death.
Feb 23, 2023
VEHICLE SPEED CONTROL,ENGINE
1 complaint
Today I encountered a problem with my vehicle that not only put myself at risk but my children. This problem came out of no where since I have not had any problems with my vehicle before today. When going to leave I turned my car on to have it stall and die. I had someone come out and look at it and got it to work by pushing down on the gas pedals. Said nothing looked wrong since there were no check engine light or any codes coming up on the dash. So I proceeded to leave and go get gas. When going to start my car again it stalled yet again and showed a check engine light. The car then started to smell like smoke and gas to where I immediately turned to car off and had my kids get out. I then tried to start my vehicle again and thankfully was able to get it to work with the check engine light showing. I called the car dealership that I go to for my oil to let them know I’m coming and that it stalled again with the check engine light showing. I made it to the shop and they ran diagnostics on it to show that it was a time change in the engine that was messing up. They then proceeded to let me know that I would have to go to a GMC shop because they can’t do the work at their shop. He then proceeded to tell me not to drive in this because the car will stall in motion and will not go faster than 45 without dying or shutting off. Which to me is a major safety concern since I have to drive it to the shops and let along home with my children in the car. So the whole way I couldn’t go over 45 without my car starting to stall and shake. Thankfully it didn’t shut down with my kids in the car on a main road.
May 26, 2022
EXTERIOR LIGHTING,SERVICE BRAKES,LANE DEPARTURE
1 complaint
2015, GMC, Acadia SLT. Rear brake calipers had to be replaced out of my pocket after rear brake calipers froze and locked the brakes in the middle of traffic. This almost caused a major accident in which lives may have been lost or severe injury sustained. The rear brake calipers were inspected by a mechanic. ABS, Traction Control and Stabiltrak warning lights illuminated. Had to have the vehicle towed four times due to rear brakes seizing. Vehicle was sold to me by Posner Park Chrysler, Highway 27, Davenport, FL who did not fulfill the promised repairs and lied to BBB but researching their submitted Used Car Inspection Sheet, they destroyed the rear brake calipers when installing rear rotors and pads and never did install the passenger side fog light assembly as promised after they claimed they had ordered it and held up vehicle delivery until the evening before my departure from Florida back to New York. They were deliver the vehicle by 11:30 am, August 17, 2021 but I did not drive away with it until 5:00pm, the clock-out time for all mechanics in Florida.
Nov 05, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THE ISSUE STARTED WITH MY BACK HATCH OPENING ON ITS OWN AT RANDOM TIMES. FOUND OUT THIS WAS CAUSED BY WATER ENTERING THE LIFT SWITCH. THAT PROBLEM LEAD TO THE BATTERY EVENTUALLY GOING BAD AND THEN THE HEADLIGHTS BEING BLOWN DUE THE BAD BATTERY. NOT SURE HOW WATER GOT IN THE BACK HATCH RUINING THE SENSOR BUT THIS IS COSTING ME ABOUT $1000 TO FIX.
Jan 05, 2021
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
THE SUV STARTS TO PULL WHEN GEAR SWITCHES TO THE NEXT GEAR MAKING MY SUV NOT CHANGE GEAR TOOK IT TO A MECHANICAL THEY SAY IT'S THE ADJUST CLUTCHES IT SHOULD BE RECALL BUT IT'S NOT
Dec 07, 2020
STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY CAR WHINED AND GROANED WHEN YOU TURN THE WHEEL SO I TOOK IT IN AND HAD THE POWER STEERING PUMP REPLACED AND NOW MY WHEEL.WONT TURN AT ALL .UPON READING MANY COMPLAINTS WITH THIS VEHICLE FOUND IT MAY BE THE RACK AND PINION I AM.GOING TO HAVE TO TOW TO A DIFFERENT MECHANIC TO SEE IF THE NEW PROBLEM IS COVERED UNDER WARRANTY.
Oct 20, 2020
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2015 GMC DENALI. THE CONTACT STATED THAT WHILE THEIR HUSBAND WAS DRIVING APPROXIMATELY 45 MPH, WHEN THE TRAFFIC CAME TO A SUDDEN STOP CAUSING THE CONTACT TO APPLY THE BRAKES TO THE VEHICLE. THE DRIVER HAD TO DEPRESS THE BRAKING PEDAL EXCESSIVELY, HOWEVER, THE BRAKES DID NOT STOP AND THE BRAKES WERE FLOORED. THE VEHICLE ENDED UP REAR ENDING THE VEHICLE IN FRONT. THE AIR BAGS DID DEPLOY. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE PASSENGER RECEIVED INJURIES TO THE CHEST AND LOWER ABDOMEN AREA. THE ONLY MEDICAL ATTENTION RECEIVED WAS BY EMT AT TIME OF THE CRASH. THE DEALER (CARDINALE GMC 2 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 322-4112) WAS MADE AWARE. THE CONTACT STATED THEY RECEIVED A NOTICE REGARDING THEIR VEHICLE HAVING ANTI-LOCK BRAKING ISSUES AFTER THE CRASH HAD OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE. *LN*DT*DT*JB THE CONSUMER PROVIDED PHOTOS. *TR
Oct 19, 2020
STEERING,SERVICE BRAKES,ENGINE
1 complaint
THIS HAS HAPPENED SEVERAL TIME IN THE CITY CROSSING AN INTERSECTION USUALLY AT SLOW SPEED BRAKING AND TURNING AND ALL THE SUDDEN I LOSE EVERYTHING. NO STEERING ELECTRICAL AND BRAKING. THE PARK ASSIST WILL SOMETIMES START GOING OFF LIKE CRAZY JUST BEFORE IT HAPPENS, BUT NOT ALL THE TIME. PUT IN PARK AND OPEN THE DOOR IT COMES BACK ON. THEN SAYS ROLL DOWN DRIVERS SIDE WINDOW AND THEN BACK UP. AT ON TIME I DID HAVE IT HAPPEN ON THE HIGHWAY. I WAS GETTING READY TO PASS AND GIVING IT GAS AND EVERYTHING SHUT DOWN FOR A SPLIT SECOND AND THEN TOOK OFF AGAIN. THIS PROBLEM IS GOING TO GET SOMEONE KILLED.
Aug 29, 2020
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
EVERY TIME I GO TO THE GAS STATION AFTER FILLING UP MY TRUCK WITH GASOLINE, MY VEHICLE WILL NOT START UP RIGHT AWAY. I HAVE TO PRESS THE GAS PEDAL LIGHTLY IN ORDER FOR IT TO START UP. THIS JUST STARTED RECENTLY. *TR
Jun 18, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I HAVE A 2015 GMC ACADIA, I HAVE HAD TO REPLACE THE MODULE TO THE SIDE MIRROR SAFETY LIGHTS TWICE. IT HAS RECENTLY GONE OUT AGAIN. I WAS TOLD THE WIRING IS SHORTING OUT CAUSING THE MODULE TO GO OUT AND THE CAR TO NOT RUN. GMC HAS A RECALL FOR THIS VEHICLE UNDER 80,000 MILES. MY CAR CURRENTLY HAS 127,000.00 MILES BECAUSE I DRIVE IT A LOT FOR WORK. I CONTACTED GMC AND EXPLAINED THIS HAS BEEN REPLACED TWICE AND IS A SAFETY ISSUE THAT THEY KNOW ABOUT AND WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM A SINGLE MOTHER AND CANNOT AFFORD TO HAVE THIS FIXED AGAIN SO I HAVE NO SAFETY MODULE FOR THE SIDE MIRROR OR PARK ASSIST. GMC KNOWS THIS IS A PROBLEM AND THAT IT WAS FIXED ONCE UNDER 80,000 MILES, AGAIN UNDER 100,000 MILES AND NOW AT 127,000 IT IS SHORTING OUT CAUSING ISSUES WITH THE CAR TO START AND EVEN WITH DOCUMENTATION FROM THE DEALER WILL NOT FIX THE CAR UNDER RECALL. IF GMC WILL NOT FIX THEIR SAFETY ISSUES THEY SHOULD NOT BE ALLOWED TO MARKER THESE AS SAFETY FEATURES ON THE CAR, ESPECIALLY SINCE THEY ARE AWARE OF THE ELECTRICAL ISSUES WITH THE VEHICLE AND CHOSE NOT TO FIX THE, *TR
May 14, 2020
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
REAR DEFROSTER STARTED EMITTING SMOKE, OVERHEATED AND CRACKED REAR WINDSHIELD. PLEASE SEE EXISTING RECALL N192220470. ALTHOUGH VEHICLE NOT LOCATED IN CANADA, CAN ASSURE YOU THIS IS HAPPENING IN UNITED STATES AS WELL. *TR
May 05, 2020
STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT POWER LIFTGATE FAILED TO OPEN CONSISTENTLY WHILE USING THE KEY FOB. THE DEALER CENTRAL BUICK GMC OF NORWOOD CENTRAL BUICK GMC OF NORWOOD (866) 295-4674, WAS CONTACTED BY PHONE AND STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Feb 20, 2020
VISIBILITY,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING IN THE RAIN, WATER LEAKED INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO KEY BUICK GMC (4660 SOUTHSIDE BLVD, JACKSONVILLE, FL 32216) WHERE IT WAS DIAGNOSED THAT THE WINDSHEILD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS INVALID.
Dec 26, 2019
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
WHEN YOU TURN TRACTION CONTROL ON THE ENTIRE CAR SHAKES. WINDSHIELD WIPER FLUID WILL NOT COME OUT. PASSENGER WINDOW WILL NOT ROLL UP FROM DRIVER CONTROL. TIRE PRESSURE MONITOR SYSTEM HAS BEEN OUT FOR TIME. THIS CAR IS NOT THAT OLD FOR IT TO HAVE ALL THESE ISSUES
Nov 10, 2019
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
IT HAS BEEN SINCE I BOUGHT THE VEHICLE ... GAS GAUGE IS INTERMITTENT AND CROSS TRAFFIC ALERTS GO OFF RANDOMLY (WITH NO TRAFFIC OR OBSTRUCTIONS) PAINT HAS HAD TO BE REDONE LEATHER REPLACED TRIM REDONE ETC... THE CAR ALMOST KILLED ME AND MY CHILDREN, I'M DRIVING DOWN THE FREEWAY AT 70MPH AND SUDDENLY I LOST CONTROL OF THE VEHICLE IT SLOWED DOWN TO 49 THEN 25 LOST STEERING AND ABLE TO DRIFT TO THE SIDE BEFORE THE WHOLE VEHICLE STARTED SHAKING VIOLENTLY AND I SHUT IT DOWN AS I BELIEVED IT WOULD EXPLODE (I WAS TERRIFIED) I CALLED A DEALER AND THEY ASKED IF I TURNED IT OFF AND ON AGAIN ? ENGINE LIGHT CAME ON TRACTION CONTROL WOULD NOT RENEGADE AND MESSAGE SAID DECREASING POWER TO ENGINE WHILE IT WAS HAPPENING AND ABS LIGHT ON ... ALL FAILURES... MANAGED TO GET TO DESTINATION BUT VEHICLE WAS SLUGGISH AND JUMPING GEARS FELT REALLY JERKY... 4TH START ALL LIGHTS DISAPPEARED AND ALTHOUGH CAR WAS STILL SLUGGISH FIGURED MIGHT HAVE BEEN AN ELECTRICAL FAULT MADE APPOINTMENT FOR DEALERSHIP TOLD IT WOULD COST ... PARKER CAR DROVE OTHER VEHICLE THEN HAD TO USE THIS ONE AND SAME THING HAPPENED AGAIN SO TOOK TO DEALERSHIP THEY COULDN'T FIGURE OUT THE CODES WAS TOLD HAD BROKEN ENGINE MOUNT (SAID IT WAS ON BACKORDER AS IT'S BEEN HAPPENING A LOT) AND WAS SENT ON MY WAY TO SEE IF IT WOULD HAPPEN AGAIN. THAT WEEKEND IT HAPPENED AGAIN HAD FIGURED OUT BY THEN THAT 5-7 STARTS IT WOULD ACT UP. TOOK TO DEALERSHIP AND LEFT RUNNING SO THEY COULD SEE WHAT WAS WRONG (FAILED TRANSMISSION, STEERING COLUMN BLOCK PUMP SENSOR ETC REPLACED. WAS GIVEN A RENTAL GMC BY HERTS AND YOU GUESS IT SAME THING ON FREEWAY ALL THE LIGHTS ON THE DASH START LIGHTING UP FAILED TRACTION EAS AND BREAKS (SUPER SCARY BRAND NEW ONLY 600 MILES ON THAT CAR) SWITCHED OUT VEHICLE FOR A SAFER CAR (TOYOTA) I'M UNABLE TO CHECK MORE BOXES BUT SPEED AND CONTROL WERE ALSO AFFECTED
Oct 15, 2019
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
A FEW DAYS BEFORE MY GIRLFRIEND LEFT WITH THE SUV OUT OF STATE I NOTICED THE ELECTRIC DOOR LOCK (ONLY ON THE PASSENGER FRONT DOOR) WAS BACK TO MANUAL. THAN THE SAME DAY OF TRIP IT STARTED WORKING AGAIN, BUT ON HER WAY BACK SHE CALLED ME TO SAY THE LIGHT CAME ON FOR SERVICE STABILITRAK, AND TRAC. CONTROL OFF. IT WAS ALSO EFFECTING THE STEERING WHEEL MAKING IT JERK WHILE GOING OVER 60MPH ON THE HIGHWAY MAKING IT A SAFETY HAZARD. AFTER RESET JT WAS FINE, BUT VERY ALARMING TO CONTINUE TO DRIVE THIS SUV FOR YEARS TO COME KNOWING IT COULD POP UP AND SAFETY ISSUE AT ANY GIVEN TIME. THIS NEEDS TO B ADDRESSED ASAP! SOUNDS LIKE A GROUND ISSUE. SUV IS 4 YEARS OLD, AND RUST AND CORROSION FREE. MAYBE GM MADE AN ERROR WITH INTERIOR MOUNTED MODULES. ALSO THE VEHICLE WAS COMING OUT OF A SLOWING TRAFFIC AREA ON HIGHWAY AT THE TIME (CONSTRUCTION ZONE) WHEN TRING TO CATCH BACK UP TO SPEED THE VEHICLE REDUCED POWER. (LIMP MODE) THIS SEEMS TO B A VERY COMMON PROBLEM.
Aug 04, 2019
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
SINCE WE HAVE OWNED OUR VEHICLE WE HAVE HAD TO MAKE MULTIPLE REPAIRS TO THE AC. OUR TRANSMISSION HAS BEEN HAD TO BE FIXED TWICE, AND IS CURRENTLY STILL NOT WORKING PROPERLY.
Jun 14, 2019
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
IST TIME-CAR STATIONARY-STARTED CAR AND IT STARTED SHAKING-TRACTIONARY CONTROL WARNING CAME ON-TURNED CAR OFF-WAITED A FEW MINUTES AND TURNED IT ON AND IT WAS FINE -THE NEXT DAY AFTER DRIVIING 250 MILES IT HAPPENED AGAIN AFTER STOPPING FOR A TOLL BOOTH-THE CAR SHUT DOWN WITH THE SAME WARNING-AFTER TWO TRIES IT STARTED AND WE DROVE TO A CHEVROLET DEALER AND THEY REPLACED THE THROTTLE BODY
Mar 10, 2019
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AT JUST UNDER 1 YEAR OLD THE RACK AND PINNON WENT OUT. REPLACED UNDER WARRANTY. THEN AT JUST OVER 3 YEARS OLD IT WENT OUT AGAIN ON TOP OF THAT FOR THE LAST 9-12 MONTHS THE ENGINE WILL REV UP AND ACCELERATE ON IT'S OWN AFTER IT WILL CHUG FOR A BIT THEN THE SENSOR STABILITRAK WARNING COMES ON THEN IT WILL SAY TRACTION CONTROL OFF THEN IT WILL SAY ITS BACK ON. I HAVE ALSO HAD IT WHERE IT WILL LOOSES ENGINE POWER AND YOU CAN BARELY GET IT TO GO WHEN PUSHING THE GAS PEDAL. IT'S DONE THIS SERIES OF EVENTS ABOUT 10 TIMES. IT HAPPENS WHEN DRIVING, WHEN IN PARK, AND WHILE SITTING AT A RED LIGHT. NO RHYME OR REASON TO IT. BUT IT IS PRETTY UNSAFE WHEN A VEHICLE WILL ACCELERATE ON ITS OWN DRIVING ANYWHERE! NOT TO MENTION THAT A RACK AND PINNON SHOULD NOT GO OUT 2XS IN LESS THAN 3 YEARS LET ALONE ON A VEHICLE THAT COST 45,000+ THAT WAS PURCHASED TO ORDER BRAND NEW! THESE KIND OF COSTLY REPAIRS MIGHT I MENTION AREN'T COVERED UNDER THEIR POWER TRAIN WARRANTY, THOUGH RACK AND PINNON IS PART OF THE STEERING COMPONENT. ALSO THIS SUMMER AT LESS THAN 4 YEARS OLD THE AC QUIT WORKING SO I WENT IN 90 DEGREE TEMPS WITH A BABY AND NO AC UNTIL WE HAD A CHANCE TO RECHARGE IT WITH REFRIGERANT.
Nov 21, 2018
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
IMMEDIATELY AFTER FILLING THE TANK WITH GAS, I STARTED THE ENGINE AND IT ACCELERATED TO FULL CAPACITY. THE ENGINE HAD MADE CLICKING SOUNDS, AND OTHER SOUNDS WHEN IT STARTED.
Aug 31, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
BOTH LED BRAKE LIGHTS HAVE FAILED. IF YOU TAP THEM THEY WOK FOR A MINUTE BUT WHEN DRIVING THEY GO OUT AGAIN. THE SEAT VIBRATES TO ALERT YOU OF OBSTACLES BUT THE MOTOR IN THE SEAT ONLY WORK PERIODICALLY. THE REAR WINDOW WIPER HAS FAILED. THE YUKON HAS BEEN DRIVEN 3 YEARS AND 50K MI AND NOW NEEDS THOUSANDS OF DOLLARS IN REPAIRS BECAUSE OF THE DEFECTIVE PARTS USED.
Jul 29, 2018
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING IN HEAVY CITY TRAFFIC, MY WARNING LIGHTS CAME ON FOR "REDUCED POWER", 'TRACTION CONTROL" MALFUNCTION, 'STABILITRAC AND ABS LIGHTS CAME ON. POWER REDUCED TO 25MPH. I WAS CLOSE TO THE DEALERSHIP AND WENT THERE RIGHT AWAY. THE SERVICE WRITER TOLD ME I WOULD HAVE TO WAIT AT LEAST 2 TO 4 HRS BEFORE ANYONE COULD LOOK AT. MY MILEAGE WAS 36,432...432 MILES OUT OF BUMPER TO BUMPER WARRANTY...HE TOLD ME THE CHARGES FOR DIAGNOSING WOULD BE $130. I AGREED. THEN HE EXPLAINED THAT THE THE LOW HP FUEL PRESSURE/PURGE SOLENOID WAS STUCK OPEN, DIANOSE CODES WERE PO191 AND PO496, THEY REPLACED A HIGH PRESSRE FUEL PUMP, R&R INTAKE PLENUM TO REPLACE FUEL RAIL PRESSURE SENSOR AND REPLACE A PURGE CONTROL SOLENOID. COST TO ME WAS $1,760.51 ($866.06 LABOR- $820.43 PARTS -$30.00 MISC.CHARGE-$82.29 MISC.DISCOUNT- TAXES OF $126.31. I DON'T UNDERSTAND WHY THEY COULDN'T BE MORE LENIENT WITH MILEAGE ON WARRANTY. I PURCHASED THIS VEHICLE NEW FROM THEM AND HAVE COMPLETED ALL MY SERVICE WORK THERE. THIS WAS A SCARY SITUATION IN NOON RUSH HOUR TRAFFIC WITHOUT ANY ROADSIDE PULL OFF AT THE TIME. COULD THERE HAVE BEEN A DEFECTION FUEL PUMP? I WAS TOLD BY SERVICE WRITER "IF YOU HAD DRIVEN ANY FURTHER MORE DAMAGE WOULD HAVE HAPPENED TO ENGINE BLOCK".
Jun 26, 2018
STEERING,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
MY FIRST INCIDENT ON MY 2015 GMC ACADIA SLE FWD PURCHASED BRAND NEW WAS THIS YEAR AT 40000 MILES. ONE HEAD LIGHT WENT OUT AND THEN THE OTHER IN WHICH THE DEALER WANTED 400+ BUCKS TO REPLACE. THE LIGHTING IS ACTUALLY BAD FROM THE HEADLAMPS. THEY LIGHTS DO NOT EXTENDED IN FRONT OF YOU TO SEE IF YOU WILL BE COMING UPON ANYTHING AND CAN POSSIBLY RUN IT OVER. MY SECOND ISSUE AT 41000 WAS THE POWER STEERING. ONE DAY I HEARD A LOUD WHINING AS I TURNED THE CORNER ON A CITY STREET AND SUDDENLY THE POWER STEERING STOPPED. I LOOKED IN THE MANUAL AND IT SAYS TO PUT A CERTAIN TYPE OF TRANSMISSION FLUID IN THERE, BUT I HAD JUST HAD A FREE OIL CHANGE AT THE DEALER ABOUT 3 WEEKS AGO AND THEY DO NOT TOP OFF ANY OTHER FLUIDS. AFTER PUTTING THE FLUID IN THE POWER STEERING PLACE, I NOTICED A LEAK. COME TO FIND OUT THE POWER STEERING PUMP IS LEAKING ON MY CAR WITH ONLY 41000 MILES. A BRAND NEW CAR PRACTICALLY THAT COST 30,000 SHOULD NOT HAVE ISSUES SO SOON. TODAY, DRIVING TO WORK I ALMOST LOST IT BECAUSE MY CAR ALL OF A SUDDEN STARTED JUMPING CODES "SERVICE STABILITRAK; SERVICE TRACTION CONTROL; TRACTION CONTROL OFF; ENGINE POWER IS REDUCE' AND MY SPEED WENT FROM ABOUT 40 TO 30 INSTANTLY. I WAS DRIVING ON A CITY STREET TRAFFIC WHILE THIS HAPPENED AND WAS UNAWARE. JUST THINK, IF I DID NOT PUT ON BRAKES AND WAS GOING AT A CERTAIN SPEED AND THE PERSON BEHIND ME IS AS WELL, AND MY CAR'S SPEED JUST DROP DRAMATICALLY, WHAT TYPE OF INJURIES COULD HAVE OCCURRED. I AM VERY PERTURBED BECAUSE THIS IS THE SECOND GM CAR THAT I PURCHASED WITH DEFECTS AND MY CAR JUST SO HAPPEN TO BE OMIITED FROM ANY RECALLS. I OWN A 2010 CHEVY MALIBU AS WELL AND THE POWER STEERING COMPLETELY STOPPED WORKING IN 2015 AND I HAD TO PAY 1300 TO GET IT FIXED, WHILE OTHER CARS WHERE ON RECALL FOR THE SAME ISSUE. I'M SO DONE WITH GM!!
Dec 16, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN DRIVING STABLITRAC, ABS, ALL WHEEL DRIVE FAILS GIVING ALARMS ON THE DASH. SUV STARTS SO SHUTTER AND LOOSE ACCELERATION. IF THE CAR IS STOPPED AND SHUT OFF IT WILL CLEAR. WHEN YOU START DRIVING AGAIN IT WILL RANDOMLY DO IT AGAIN, SUCH AS WHEN YOU TURN A CORNER OR PULL OUT TO PASS SOMEONE. I HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME WAS WORSE. I ALMOST GOT HIT BECAUSE IT LOST POWER. LOOKING ON LINE IT LOOKS LIKE THE SAME PROBLEM THAT OTHER GMC VEHICLES HAVE A HISTORY OF.
Nov 19, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
APPROXIMATELY 2 MONTHS AGO, THE VEHICLE SHUT DOWN IN THE MIDDLE OF HIGH SPEED TRAFFIC. SEVERAL WARNING INDICATORS APPEARED (E.G. "STABILITRACK OFF", ETC.), THEN THE VEHICLE IMMEDIATELY SHUT DOWN. PROPULSION STOPPED AND THE VEHICLE SLOWLY CAME TO A STOP. LUCKILY, MY WIFE WAS ABLE TO STEER OFF TO THE SIDE OF THE ROAD SAFELY. IT WAS TOWED TO THE DEALER, ALTHOUGH IT WAS ABLE TO RESTART. THE DEALER HAD FIXED IT, THEN RETURNED THE VEHICLE TO US. TWO MONTHS LATER, THE IDENTICAL THING OCCURRED; SAME ERROR MESSAGES FOLLOWED BY THE VEHICLE SHUTTING DOWN, IN THE MIDDLE OF DRIVING IT. WE TOOK IT BACK TO THE DEALER, AND A DIFFERENT PROBLEM WAS DIAGNOSED (WITH THE VEHICLE OUT OF SERVICE > 2 WEEKS THIS TIME). WE HAVE LOST CONFIDENCE IN THE VEHICLE, AND FEEL IT IS UNSAFE TO DRIVE.
Sep 11, 2017
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
LETTER FROM SENATOR FEINSTEIN INQUIRY ON BEHALF OF CONSTITUENT IN REGARDS TO HAVING PROBLEMS WITH GMC SIERRA DENALI PICKUP 2015. *LD THE CONSUMER STATED THE VEHICLE HAS HAD MULTIPLE ISSUES WITH THE SUSPENSION, TRANSMISSION, AND ELECTRONICS. THE VEHICLE WOULD RIDE ROUGH AND THE STABILITY LIGHT WOULD ILLUMINATE. THE TRANSMISSION NEEDED TO BE REPLACED. THE ELECTRONIC DASH BLACKED OUT AND WOULD NOT FUNCTION, THE SETTIGNS SWITCHED ON THEIR OWN. THE VEHICLE DIED AND SHIFTED DANGEROUSLY. THE MANUFATURER WAS NOTIFIED. THE CONSUMER A FIX WAS UNAVAILABLE. UPDATED 08/09/2017*JS
Aug 09, 2017
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND THE CONTACT HAD TO EXERT EXCESSIVE PRESSURE TO THE BRAKE PEDAL. THE CONTACT THEN HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DISENGAGED AND SLOWED DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND MADE ARRANGEMENTS TO HAVE THE VEHICLE TOWED TO A DEALER. THE FAILURE MILEAGE WAS 35,021.
May 05, 2017
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
SERVICE STABILITRAK--TRACTION CONTROL OFF! MESSAGE, THEN CAR RAN ROUGH AND LUNGED ON ACCELERATION. THIS HAPPENED AT 5,000 MILES, REPAIRED AT DEALER. AGAIN ABOUT 12,000 ON A TRIP AND RESET ITSELF. NOW, AT 20,000 MILES SAMES MESSAGE AND IS AT THE DEALER BEING REPAIRED. THIS IS A SAFETY HAZARD. PLEASE INVESTIGATE THIS.
Jan 02, 2017
STRUCTURE,UNKNOWN OR OTHER
1 complaint
EVERYTIME IT RAINS THE PASSENGER FLOOR GETS WET. I CAN NOT SEE THE WATER COMING IN. HOWEVER, THE MAT AND FLOOR CARPET IS ALWAYS WET AFTER IT RAINS, EVEN IF THE FRONT PASSENGER DOOR HAS NOT BEEN OPENED OR EXPOSED TO THE RAIN. THIS HAS CAUSED MOLD TO GROW ON FLOOR MAT. THIS IS AN ONGOING ISSUE.
Dec 17, 2016
TIRES,WHEELS
1 complaint
I HAVE GOODYEAR FORTERA HL TIRES ON MY ACADIA AND STARTED HAVING PROBLEMS WITH THEM JUST AT 1 MONTH AFTER I LEASED MY CAR. THE FIRST PROBLEM WAS THAT I ENDED UP WITH A MAJOR FLAT TIRE & IT WAS JUST A BIG HOLE IN THE LARGE TREAD. SINCE THEN THE TIRES NEVER HOLD INFLATION...ALL OF THEM. I HYDROPLANE WHEN TURNING ON ROADS THAT ARE ONLY SLIGHTLY WET AND THE ENTIRE CAR SLIDES SIDEWAYS. I NOW NEED TO REPLACE THESE TIRES AT JUST 30,000 MILES WHEN THE SUPPOSED MILEAGE WARRANTY IS 60K. THERE WAS A RECALL FOR THIS EXACT TIRE BUT THE PRODUCTION RECALL ENDED AT JUST TWO WEEKS PRIOR TO WHEN MINE WERE PRODUCED. HOWEVER, MY TIRES ARE DOING THE SAME EXACT THINGS THAT THE RECALLED TIRES DID AND THESE SHOULD BE INCLUDED IN THE RECALL AS WELL. THE TREADS HAVE CRACKS, SPLITS AND PITS IN THEM JUST AS THE RECALLED TIRES AND HAVE ISSUES WITH PSI/INFLATION AS WELL. THEY ARE NOT SAFE TO DRIVE ON AND NEED REPLACED ASAP. *TR
Dec 13, 2016
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
AFTER PICKING UP OUR NEW TRUCK WE NOTICED THAT THE VEHICLE'S ENGINE WAS SHORT JUMPING AT LOW SPEEDS, ESPECIALLY WHEN IN TRAFFIC - AT FIRST WHEN THIS OCCURS YOU HAVE TO ALMOST ASK YOURSELF DID I HIT THE GAS PEDAL INSTEAD OF THE BRAKES. AFTER ONLY A COUPLE WEEKS OF OWNERSHIP WE DROPPED OFF OUR NEW VEHICLE TO BE REPAIRED. DEALER 'S GMC CERTIFIED TECHNICIAN HAD TO CONSULT WITH GMC CORPORATE TO HELP TROUBLESHOOT AND THEN DECIDED TO REPLACE THE LOWER AND UPPER ENGINE VALVE COVERS, AND THE TRANSMISSION CONTROL MODULE; WHICH WAS A QUICK FIX THAT LASTED A LITTLE OVER A WEEK. NOW OUR BRAND NEW VEHICLE IS ONCE AGAIN A LEMON AND REPEATING THE ORIGINAL ISSUE. AFTER CONTACTING GMC AND AFTER REQUESTING ANOTHER SAFER NEW VEHICLE SINCE ITS COMMON SENSE THAT A BRAND NEW TRUCK SHOULD NOT HAVE ANY INTERNAL ENGINE OR TRANSMISSION PROBLEMS BEING THAT WE HAVE A FOUR YEAR OLD, TWO YEAR OLD, AND A NEWBORN, I AM A CONCERNED FOR MY FAMILY'S SAFETY; GMC CORPORATE RESPONSE WAS "DON'T YOU THINK THAT 1 CAR IN 300,000 WOULD HAVE AN ISSUE"... AT THE END WE ARE NOT TALKING ABOUT A LOOSE BELT OR WHEEL OUT OF BALANCE, BUT AN INTERNAL PROBLEM WHICH THERE TECH TOLD MY WIFE THAT HE COULD NOT GUARANTEE THAT THE CARE WAS SAFE DURING HIS TEST DRIVE. THE DEALER'S MANAGER RESPONSE WAS "THE CAR IS NOT OUR PROBLEM WHEN IT LEAVES OUR LOT", IT THEN FALLS UNDER THE MANUFACTURE WARRANTY; WHICH MAKES SENSE, BUT ONCE AGAIN WE ARE TALKING ABOUT A BRAND NEW CAR, NOT A CAR THAT HAS SOME USAGE. NOW TWENTY DAYS IN THE SHOP AND ONLY 2,000 MILE ON THE VEHICLE THEY DECIDED TO REPLACE THE TRANSMISSION, BUT STILL CAN'T TELL US WHAT IS WRONG WITH THE VEHICLE; WHICH NOW WHEN BRAKING ON THE HIGHWAY IT DOWNSHIFTS HARD AND ALMOST FEELS LIKE SOMEBODY REAR ENDED YOU.
Aug 26, 2015
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
LEFT VEHICLE PARKED ON INCLINE WITH PARKING BRAKE SET. RETURNED TO VEHICLE, STARTED ENGINE, RELEASED PARKING BRAKE , PUT VEHICLE IN DRIVE. THE GEAR INDICATOR ON THE DASH SHOWED THE CAR WAS IN DRIVE. THE GEAR SELECTOR IN CENTER CONSOLE INDICATED IT WAS IN DRIVE. STEPPING ON GAS RESPONDED WITH ONLY INCREASED RPM. VEHICLE BEGAN TO ROLL RAPIDLY IN REVERSE. THE POWER STEERING AND POWER BRAKES WERE NOT WORKING (ALMOST LIKE IT WAS IN PARK). THE VEHICLE WAS NEARLY UNCONTROLLABLE AND ALMOST RESULTED IN SEVERE INJURY AS A COUPLE AND THEIR DOG WERE WALKING BEHIND VEHICLE ON SIDEWALK AT TIME OF INCIDENT. AFTER EXERTING A SIGNIFICANT AMOUNT OF FORCE ON THE BRAK PEDAL THE VEHICLE STOPPED. I APPLIED THE PARKING BRAKE AND SHIFTED TO PARK. SHIFTED BACK TO DRIVE WITH THE SAME RESULT ROLLING BACK FURTHER NEARLY HITTING A BRICK MAILBOX. I THEN PUT TH CAR IN PARK AND TURNED IT OFF RESTARTED AND SHIFTED BACK TO DRIVE, THE VEHICLE THEN PERFORMED AS EXPECTED. VERY FORTUNATE THIS INCID T WAS NOT A DEADLY ACCIDENT. THIS SAME PROBLEM EXHIBITED ITSELF ON LEVEL GROUND ON W PREVIOUS OCCASION BUT WAS DISMISSED AS AN ISOLATED INCIDENT, BUT IT HAS HAPPENED MULTIPLE TIMES NOW.
May 19, 2015
Frequently Asked Questions
How many problems does the 2015 GMC Acadia have?
The 2015 GMC Acadia currently has 250 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2015 GMC Acadia?
The most common problems reported for the 2015 GMC Acadia are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2015 GMC Acadia problem data come from?
All problem and complaint data for the 2015 GMC Acadia comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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