How many problems does the 2019 GMC Acadia have?

The 2019 GMC Acadia currently has 324 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2019 GMC Acadia?

The most common problems reported for the 2019 GMC Acadia are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

2019 GMC Acadia Problems

POWER TRAIN

95 complaints

The contact owns a 2019 GMC Acadia. The contact stated that the vehicle failed to shift to park(P) as intended and could not be turned off. The message "Shift to Park" was displayed. The contact was able to turn off the vehicle after shifting to low gear. The local dealer was contacted and confirmed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000.

Dec 30, 2025

When I placed the vehicle in park, the dashboard alert/warning would signal "shift to park". This would continue to go off for quite some time, and it continued to get worse and take longer to shut off. Eventually the alarm would not go off I turned the car back on and off, nor if I engaged with the shifter. I could not leave my vehicle in this state, and I was unable to determine if my vehicle was truly in park, which is a huge safety concern to myself and others. This also caused the battery to drain, and could impair being able to start and run the vehicle. This problem has occured on many GMC vehicles, and there have been recalls issued for the other cars. I would like a recall issued for my VIN as well. I spent $800 fixing this issue and GMC will not cover the cost, even though this is a known problem with other Acadia's (even 2019).

Dec 30, 2025

The transmission is shuttering and jerking, had it diagnosed and was told that the torque converter is going out with only 137,000 miles on my 2019 GMC Acadia

Dec 03, 2025

There is a "shift to park" alert that is listed as a recall from 2017-2019 gmc Acadia's. I have this alarm but apparently my vin is not affected. I would like this to be investigated as it seems my vehicle should be included in the recall.

Dec 02, 2025

Thermostat fails. Steering assist reduced message comes up on dash. Temperature gauge stops working, air conditioning stops working and engine fans run constantly when vehicle is running. I had the dealership fix and replace under warranty the first time and now it happened again a second time.

Nov 24, 2025

+ 90 more complaints for this component

UNKNOWN OR OTHER

54 complaints

Won't shift into park alert came on. Vehicle wouldn't shift into park. Danger of vehicle roll off? Took to GM dealer who replaced GM part 13545094 transmission controller aka shifter assembly. It is believed this defect was detected and recalled on 2018 GMC Acadia models. My 2019 was made in 2018. In service date 10/04/18.

Dec 17, 2025

Shift to Park Issue - this is a know issue/recall for the 2019 GMC acadia yet it when I enter my VIN number the recall doesn't show up as a problem. YET it took me 10 tries yesterday to try and turn my car off because each time I went to turn it off, I got the message to Shift it to Park. This has been occurring weekly since I purchased the used car in August 2025.

Dec 10, 2025

Vehicle is in park, and the shft sensor does not recognize the shifter is in park. Won't let you turn off rhe car.

Dec 01, 2025

Shift to park error message when in park.

Dec 01, 2025

Thermostat stuck open and a steering assist light came on engine temp needle at zero. Check engine light came on, Had to have thermostat and coolant engine temp sensor replaced

Nov 24, 2025

+ 49 more complaints for this component

ELECTRICAL SYSTEM

33 complaints

The Shift to Park is not recognizing when my car is in park and continues to ding and won’t let me turn my car off.

Nov 22, 2025

When parking the vehicle the electrical system will put a warning on the dash indicating you are not in park. A message indicates shift to park. The car will not shut off and you cannot lock the vehicle. This happened when I first bought the vehicle and it was under warranty and repaired. It is now happening a second time in 2025.

Nov 22, 2025

When DRIVING the center console screen begins to glitch. It will begin to move around and try to connect to the internet, begin to track navigation, connect to my phone and make calls, or it will just started moving back and forth from the different screens. It also makes sounds while it is glitching. It's incredibly distracting when I am trying to drive. There are a number of online forums that have identified the problem in their same year, make, and model of vehicle. There were no warnings or messages prior to the problem. It presented itself about a year ago and I have just been resetting the battery as a temporary solution.

Nov 20, 2025

AFTER PUTTING CAR IN PARK AND TURNING ENGINE OFF, SHIFT TO PARK WILL APPEAR ON DASH- CAR ALREADY IN PARK .

Sep 09, 2025

Failure to be in park alarm when shifter is in park. Must play with shifter back into park to stop alarm bells and notice on dash. Supposedly there was a recall issued however not shown on this site per my vin #1GKKNXLS7KZ107842. Very irritating, please advise.

Aug 19, 2025

+ 28 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

15 complaints

Shift to park caused by a faulty micro switch. Woukd take up to 30 min to get car in park, leading to engine shutdown failures and possibly battery drain I did replace battery before I knew this was causing this. Messages did appear saying this was an issue ,must shift to park but no indication of how to do it. I got this repaired at barkley GMC Dec 29:30

Dec 30, 2025

There are 2 issues im experiencing. The first is the vehicle won't allow me to shut down the engine because it doesnt recognize that its been shifted into "park". Ive already paid close to 800.00 to.have this repaired because my model year is not covered in the recall. Today, it started doing it again. The safety issue is that either I, my wife, or my teenage daughter (depending on who is with the vehicle). Can be left stranded, unless we pop the hood and disconnect the battery. The second issue is that the tire pressure monitor is no longer working. It is sending warnings that our tire pressure is low. When its not. The safety issue is needing to pull to the side of the road to check the tire pressure and also not knowing when the vehicle may actually have a low tire.

Dec 07, 2025

When in park the car is alerting to “shift to park”.

Nov 23, 2025

Car gives “shift to park error” around every 5th time I turn it off. I have to turn the car back on and repark it to be able to actually turn off

Aug 02, 2025

The "Shift to Park" error warning comes on even though the vehicle is in park. The vehicle will not turn off. I had this issue with my 2017 GMC Acadia. They tried to fix it once, but it came back. I see in the 2019 version that they have added an audible dinging to the warning. I would have thought after at least 2 years they would have resolved this issue. They just made it more annoying by adding the dinging.

Oct 29, 2024

+ 10 more complaints for this component

ENGINE

14 complaints

Check Engine Light came on with message of "Steering Assist is Reduced Drive with Care". This same thing happened to my sister-in-laws 2019 Acadia 2 months earlier. Took it in right away to the dealership to find out it's the thermostat, it's a common/known issue and it isn't covered under my extended warranty and will cost ~$1300. I'm seeing this is a common issue for Acadia's and has not had a recall, don't understand why. It's one thing if this is a easy part to replace, but GM has made it so that most people now need a dealership or auto repair shop to fix it.

Nov 25, 2025

Unknown My 2019 Acadia Denali has/is been repaired 6 times in 1 1/2 years for engine oil leaks , has had transmission repairs twice , radiator repair and replacement. Also suspension warranty work as well . I feel the oil leaks is and has been excessive and dangerous due to no warning lights never displayed to alert me to check oil

Sep 03, 2025

Shift to Park Vehicle does not recognize the gear shifter is in the park position. Vehicle does not fully shut down.

Jul 30, 2025

My coolant thermostat went out, causing my AC and steering assist to stop working. I have spoke to multiple other people who have had this same issue with their GMC Acadia and I believe this should be a recall. It’s going to cost me $1200 to have this issue resolved.

Jun 29, 2025

While driving the thermostat will go to zero and the steering assist is disabled. I have read a lot of forums that this is a known issue. The only way to reset it, so we have A/C is to disconnect the battery and it will last a day or two and do the same thing.

May 23, 2025

+ 9 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM

9 complaints

The contact owns a 2019 GMC Acadia. The contact stated that upon shifting to park(P), the vehicle made an abnormal beeping sound that persisted after turning off the vehicle. The message "Shift to Park" was displayed. The vehicle was taken to the dealer, where an unknown harness and switch were replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 39,886.

Feb 19, 2025

Shift to park message when vehicle is in park not allowing vehicle to be shut off

Dec 19, 2024

it ask to shift to park while already in the park position

Mar 21, 2024

The contact owns a 2019 GMC Acadia. The contact stated that the entertainment center changed and moved through all channels without touching the screen. While in park, the vehicle failed to turn off as desired. The shift-to-park message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the entertainment center needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 21,000.

Aug 14, 2023

The electrical and gear shift failed, causing a problem that GMC calls “shift to park.” Even when the car is placed in park, the car does not recognize that it was placed in park and cannot be turned off, preventing the driver from leaving the running car. This is a known problem that multiple dealers are aware of and there even appears to be a recall and lawsuits on the 2018 Acadias. However, on my 2019 Acadia, which has the same problem as the 2018 vehicle, this is a problem that costs hundreds of dollars to fix. This should be recalled because it renders the vehicle a safety hazard because it cannot be turned off and it is a known GMC problem that they refuse to fix.

May 19, 2023

+ 4 more complaints for this component

EXTERIOR LIGHTING

7 complaints

Headlights are so dim that we will not drive the car at night. Dealer's service manager says that he knows about the problem but "there's nothing I can do to fix it". I see a few similar complaints on this site, but nothing as to who to contact to get the problem solved NOR any action on this on the part of the NHSTA. Where do we go from here?

Jan 18, 2024

The headlights barely light up enough roadway to be of any use at night. Obviously can't drive with high beams constant. The only help is to use the fog/driving lights. However, that only lights up about 30 feet in front of the vehicle. Driving at night is hazardous to one's health as you cannot see far enough down the road to avoid anything that is imminent on the side of the road, you can not see to avoid anything on the side. PLEASE HELP. Also, the manual is explicit about not using aftermarket headlamp bulbs to try to correct the problem.

Feb 10, 2022

Headlights are so dim that it makes driving difficult and unsafe, particularly in rain and on rural, unlit roadways. Virtually unnoticeable change in lights when changing from dim to bright, and no side lighting whatsoever to allow visibility of deer/wildlife, etc. in ditches. Even turning from a highway onto a side road in rural areas is difficult and dangerous. I have found numerous complaints from others regarding this model, but no recalls or solutions.

Nov 02, 2021

I have a 2019 GMC Acadia that has had no vehicle damage and less than 29K miles. The vehicle has condensation in the headlamp on the right front. No damage at all to the vehicle. Clearly a defect in the seal. Doesn't even have to rain and moisture will be apparent in the headlamp. GMC has offered to pay 60% of the repair costs of a $400 part and $1200 labor bill. This clearly needs to be investigated since they have had issues in the past of headlamps issues in the Acadia models and others.

Sep 20, 2021

THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO SAFELY DRIVE THE VEHICLE AT NIGHT ON LOW BEAM, AND THE HIGH BEAM MAKES VERY LITTLE DIFFERENCE. IT IS WORSE WHEN THE ROADS ARE WET. WHEN YOU PUT THE HIGH BEAMS ON, THE LIGHTS DO NOT SEEM TO GET ANY BRIGHTER. I HAVE TAKEN IT TO A GMC DEALER TWICE AND WAS TOLD THE HEADLIGHTS ARE WORKING THE WAY THEY ARE SUPPOSED TO WORK. IF THAT IS THE CASE, IT IS A POOR DESIGN AND NEEDS TO BE CORRECTED. THIS HAS BEEN AN ONGOING PROBLEM SINCE WE PURCHASED THE VEHICLE NEW,

Jan 07, 2020

+ 2 more complaints for this component

UNKNOWN OR OTHER,ENGINE

4 complaints

I bought a car about 2 months ago and they did not tell me the thermostat was bad and they won’t cover it.

Nov 23, 2025

Our 2019 was repaired back in 2021 for a "shift to park" issue. This same issue is happening again after 2 years of being repaired. We see that there is a major issue with GMC vehicles and there have been recalls for this same exact issue. GMC Coleman, Lawrence NJ is refusing to fix problem under a recall. We would like this to be covered or reimbursed.

Jan 17, 2025

Every time I go to turn off the engine it say shift to park and then I have to restart the truck and keep putting the shifter into park a couple of times for it to not happen.

Jan 10, 2023

CAR AUTOMATICALLY SHUTS OFF WHEN DRIVING MULTIPLE OCCURRENCES OF THIS HAPPENING

Feb 28, 2020

ELECTRICAL SYSTEM,ENGINE

4 complaints

Thermostat is repeatedly going bad. Throws Steering Assist reduced. Had it replaced twice and it’s bad again.

Nov 23, 2025

The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

Jun 25, 2024

Fire: 1

When I put my car in park and try to turn my vehicle off I get an error message saying “shift to park.” The problem is the car is already in park and I am unable to turn the off. I usually have to start the car back and drive back and forth before the car actually recognizes it is in park. Im concerned for my safety.

Mar 29, 2023

Gear shift notification problem. Unable to turn engine off after receiving "Shift to Park" message and the gear shift is visibly in the "Park" position. In addition, the doors would not lock. My wife was forced to stay in the unlocked running car in a store parking lot for 25 minutes, until the car just "turned off" on its own. Unsafe for a woman (or anyone) to have to do at 10:30pm. This puts drivers in a really vulnerable position. Vehicle taken to dealer Jan 30, 2023. Was told they were familiar with the problem.

Feb 01, 2023

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

4 complaints

We receive a shift to park message when we try to turn our 2019 GMC Acadia off. The vehicle is already in park, but an alarm bell keeps going off telling us it is not. The vehicle will not allow us to shut off the vehicle properly and results in battery drain and inability to lock the vehicle. We have noticed there is a class action lawsuit and recalls from previous year's models and the 2019 model manufactured in Ohio, but ours was manufactured in Tennessee. Our year, make, and model isn't listed in the class action lawsuit and/or a recall. This is very frustrating considering the number of similar issues/complaints in regards to this shift to park problem. I feel GMC as the manufacturer should be held liable for a faulty part and they have failed to correct this issue in later models since they were aware of the issue with the 2017-2018 Acadia models built in Tennessee.

Jul 12, 2025

Shift to park issue. This 2019 Acadia Denali has been serviced twice for a shift to park issue:(It’s a known problem that occurs when Acadia vehicles fail to recognize that the gear shifter is in the park position). The first time was under warranty in 2022 and it has just been serviced again for the same problem. The system is the same as the older GM recall for this problem and the recall should also include this model as well but unfortunately it does not.

Jul 03, 2025

Car will read error code for driver assist is reduced. Which then will shut down AC and thermostat will be locked at cold. This is a known issue with gmc if you look at the forums. Should be looked into. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 15, 2024

"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.

Jun 23, 2023

SUSPENSION

4 complaints

I took my 2019 GMC Acadia in for an inspection and was informed that the toe links were loose and fail inspection. Upon researching this failure, I found that there is a recall for this, but my VIN was no included. I don't understand why not given what I'm seeing from other owners. I quote from the GMC Authority site: [XXX] "GM and the National Highway Traffic Safety Administration have issued a recall for certain 2022 model-year Cadillac XT5, Cadillac XT6 and GMC Acadia crossovers over an issue related to the rear toe links. The problem: affected vehicles may have a left-rear suspension toe link with a fastener that was not properly tightened during assembly at the factory. The GMC Acadia is built at the GM Spring Hill plant in Tennessee, but will soon be moved to the GM Lansing Grand River plant to make room for the Cadillac Lyriq. The Cadillac XT5 and XT6 are also built at Spring Hill and will remain there for the foreseeable future." Based on other feedback seen, it appears this should be a recall for my vehicle as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 11, 2025

The vehicle part involved is the right rear suspension adjust toe link. I did not ask the GM dealer to save the old part. The old part is not available for inspection. The replacement GM part number placed on the vehicle is 84606181. On December 4, 2023 during the annual State inspection of my vehicle the GM dealer advised me that the right rear suspension part listed above showed wear in the bushing and the vehicle fails the state inspection because this is a safety issue. In order to pass the state required safety inspection I would need to have the suspension part replaced. This part controls how the vehicle tracks down the road when driven to prevent vehicle swaying from side to side. Since the GM dealer inspected and confirmed the above I authorized the dealer to replace the worn out part and also perform a wheel alignment as recomended by the GM dealer. Prior to the info provided above their were no warnings, noises, or signs that the right rear toe link bushing was warn to the extent that it required replacement. This first notice I had on the potential problem with my vehicles suspension is described above. I was advised that the above part is a common part that requires replacement on my type of vehicle.

Dec 05, 2023

Im getting new tires on my car and was told the alignment cannot be done due to the rear tow links needing replaced. I was told it's a known issue with Acadias and should be covered under a recall I called my dealership and it's not a recall.

Jun 24, 2023

The vehicle is a 2019 GMC Acadia with 45,255 highway miles on it. On 1/5/23, I took the vehicle to the GMC Dealer for a routine Pennsylvania State Inspection. I was told that the vehicle's rear toe links were loose and that I would not pass the state inspection unless they were replaced. Upon some research, I found out that it is unlikely that toe links would be loose on a 4 year old car with 45k miles on it. Furthermore, to my knowledge, what causes threads within the toe link to loosen is improper adjustment. The first and last toe link adjustment was made as it was manufactured by General Motors. Looking into the issue, I noticed there was a number of other people online complaining about the same issue. Having no choice but to repair the vehicle in order to have a legal vehicle to drive, I was charged over $800 which included a wheel alignment which I was told was necessary after replacing the rear toe links. In addition, I noted that there was a recall for GMC Acadia vehicles manufactured from December 2021 to March 2022 regarding the same exact issue, and as you know, loose toe links can cause a loss of vehicle control, increasing the risk of crashing and thus putting my daughter's safety and other people's safety at risk. There were no warnings or signs of the toe link ever being loose prior to this inspection.

Jan 05, 2023

POWER TRAIN,UNKNOWN OR OTHER

4 complaints

Some times when vehicle is shifted into park it doesn’t recognize it is in park. I have to turn the vehicle off and restart it, shift into drive and back into park. Sometimes it takes a few times. My neighbor has a 2018 Traverse and had the same issue.

May 03, 2025

Shift to park. Shows it’s in park but it is not

Feb 16, 2025

Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.

Jul 07, 2023

I GET AN ERROR MESSAGE 'SHIFT TO PARK' WHEN IN PARK I AM TRYING TO TURN OFF THE ENGINE. THEN IT DINGS, WON'T LOCK, ETC.

Nov 15, 2020

STEERING,ELECTRICAL SYSTEM

4 complaints

Shift to Park - car will not turn off after putting in park. Car is still running after several attempts of hitting the power button to turn off. I have had to replace the battery twice in the same year. I have brought this issue to the dealership from the beginning of purchase and was unsuccessful.

Jan 21, 2024

After noticing my AC was not cooling, I began receiving a “steering assist is reduced drive with care” notice every time my car was started. My car is more difficult to steer. It has been assessed by a certified mechanic and found that the coolant temperature probe is malfunctioning and the ECM will either need to be fixed or replaced. Due to malfunctioning power steering, I do not feel safe driving this vehicle until it is fixed.

Oct 18, 2023

Initial battery died completely when vehicle was 2 years old (17 months ago). This week got a steering assist drive with care message and everything pointed to codes signaling low voltage. Battery tested with a bad cell. GM will not cover the cost to replace a battery when not one but two have gone bad well before the middle of their earful lives. GM claims there is nothing electrical drawing from the battery causing both the go array. Bad customer service on GM’s part. Logically this issue should be covered as it is not a typical maintenance replacement. It’s something causing two batteries to go bad!

Feb 24, 2023

"Steering Assist reduced drive with care" displayed on screen when I was driving. The temp gauge stayed on C, the a/c did not work and engine fan came on full blast. After a couple days of this, it went back to normal. Coolant was checked and full at correct level.

Aug 30, 2022

STEERING

3 complaints

The steering assist message comes on and off whenever the weather gets cold in the fall and winter. This causes my air conditioning and/or heater to not work. I have done research and the temperature sensor needs to get replaced because there is a malfunction of the temperature not reading the coolant. Everything is fine with fluids and driving. This happened when I turned on the heater.

Nov 24, 2025

The contact owned a 2019 GMC Acadia. The contact stated that while driving at 20 MPH and attempting to adjust the steering wheel, the steering column and the steering wheel detached and fell in the contact’s lap. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the steering column and steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,298.

Aug 21, 2025

Steering assist warning came on and my wife panicked. She was on the highway and it came on and she could fill it in the stereo wheel. Temperature gauge stays on 0.

Apr 16, 2023

STEERING,ENGINE AND ENGINE COOLING

3 complaints

The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the message "Steering Assist Fault - Drive with Caution" was displayed. The vehicle was taken to an independent mechanic, who retrieved DTC: P0128 (Engine Coolant Temperature Below Thermostat Regulating Temperature) and replaced the engine coolant thermostat. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 55,114.

Nov 12, 2025

The contact owns a 2019 GMC Acadia. The contact stated while driving 55 MPH, the electric power steering (EPS) warning light illuminated, displaying the message "Steering assist Might be Inoperable". The contact stated that following the message being displayed, the vehicle overheated. After restarting the vehicle, the vehicle returned to normal functionality, but the failure had since become a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the thermostat. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000

Sep 07, 2023

The contact owns a 2019 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate with the "Steering Assist Reduced, Drive with Care" message displayed. Additionally, the temperature gauge remained on cold. The vehicle was taken to the dealer; however, no failure was found. The failure recurred, and the vehicle was taken back to the dealer, where it was determined that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.

Apr 12, 2023

POWER TRAIN,SERVICE BRAKES

3 complaints

The vehicle will be in park, and a message will pop up saying "shift to Park check and advise". Took my car into the dealer shop to get this fixed their response was the cause of the condition may be that the park switch in the transmission control (shifter) assembly is not pulling the BCM signal low to electronically show that the vehicle is in the park position.

Nov 11, 2025

My car would not shift into park. The indicator in the center console would say that it was in park, but when I would shut it car off I would get a warning on the dash that said that I needed to shit to park. I started chocking the tires when I parked out of fear of the car rolling away or run over somebody. My wife would not always chock the tires. I took the car to the dealer today and they confirmed my issue. The dealer replaced a part on the transmission. The dealer has my old part. It cost me over $400.00 to repair. The dealer and manufacturer are aware of similar circumstances with this model. I started having issues two months ago without warning and the problem got steadily got worse. The car has 43300 miles on it. I have owned it since new. It has never been in any accidents.

Jan 20, 2023

FIRST IT SAID PARKING WASN'T WORKING CORRECTLY . THEN I CHECKED TO MAKE SURE THE PARK BRAKE WAS OFF , THEN WHEN I SHUT THE ENGINE OFF IT SAID IT WAS NOT IN PARK AND THE DASH LIGHTS STAYED ON ..

Mar 20, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

3 complaints

Whenever parking the car and trying to stop (shut off) the engine it will randomly say “shift to park” and I cannot shut the vehicle off.

Aug 29, 2025

My 2019 GMC Acadia is now undergoing the same repair for at least the second time. This is the common issue known as the Shift-To-Park issue. You can read about it here - [XXX] Below are the commonly affected years: 2017 – Acadia 2018 – Acadia 2019 – several models (I own a 2019 GMC Acadia) 2020 – several models 2021 – Acadia and Traverse Despite falling into the year, make, model and issue - When I look up my VIN - No recall or warranty information is available, saying that my vehicle is NOT affected by this issue. However, this is now the 2nd (maybe 3rd) time I am having to come out of pocket to have this issue repaired. It originally happened in July of 2022 with around 40-44k miles on the vehicle. It is now happening again May of 2025 with around 72k miles on the vehicle. If I search further back, I imagine the first owner may have had the same work done too. Clearly this vehicle is affected by the issue buy according to my VIN it is not. GM (General Motors) told me that they offer no sort of help or reimbursement unless my VIN is associated with the issue. Can you guys please either add my VIN or extend out the warranty / recalls to ALL - Because this is absurd. My car doesn't recognize that it is in Park and stays on, preventing me from shutting down the vehicle / engine. Asking me to "Shift-To-Park" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 27, 2025

Yes, my vehicle is available for inspection upon request. When I go to put my 2019 GMC Acadia in "park" the shifter states it is in park & the dashboard shows it in "P." However, when I turn the vehicle off, an error message comes up reading "shift to park" and my car wont fully shut off. You can feel the car move forward or backwards a tiny bit (depending where vehicle is parked). This makes me have to turn the vehicle back on, shift into "drive," back into "park," and then shut the engine off and pray the "shift to park" display doesn't come up. This process was repeated this morning when I arrived at Walmart 3x before it finally shut off, then when I got home it happened at least 8x before I could safely leave my car in my garage without the worry of it not truly being in park. This has gotten to the point I have bought wheel chalks to put around my car tires because I am afraid this vehicle could roll down my driveway into my neighbor's house or kill some kid playing in our culdesac. I let the last place I was at know & they told me GMC was aware of the issue, but that there was no way to fix it (Auto Revival in Justin, TX). I am unsure as to whether this issue happened for them or not, as nothing was mentioned after being told GMC is aware. That was on January 10th, 2024. No one else has looked at it besides that. It seemed to be occurring less frequently for several months, and then now it is the worst it has ever been.

Jan 16, 2025

FUEL/PROPULSION SYSTEM

3 complaints

-As stated on GMC Indiana Dealer Invoice: DIAG: Customer states that fuel line blew off while driving down the highway. Believes that it blew off at connector. #[XXX]: Found fuel line above fuel tank broken. Dropped tank to remove and replace fuel feed line. Reinstall fuel tank and test. Okay My vehicle is available for inspection upon request. -Traveling at 70 MPH highway speed on [XXX] near Indiana/Michigan Border, heard loud thump under car, lost acceleration, able to steer and get to side of highway with remaining speed, opened car door and smelled gas. Immediately turned off engine. Remained on side of highway for several hours waiting for tow and a family member was able to get remaining occupants to safety in my vehicle sooner. -No further inspection -No warning lights on DIC before, during, or after incident. No physical driving conditions to warrant concern before incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 02, 2024

Can not fuel vehicle properly. Fuel nozzle continues to shut off unless you hold it at the slowest delivery possible. This is with all stations. Dealer says fuel tank has failed internally causing this problem. Cost to repair $1500.00. 51k miles

Oct 12, 2022

WE BOUGHT OUR 2019 ACADIA WITH 4 MILES ON IT. JUST LAST WEEKEND, THE FUEL GAUGE STARTED KEEPING AN INACCURATE ACCOUNT OF OUR FUEL LEVEL INCLUDING MAKING THE LOW FUEL BEEPING TO HAPPEN WHILE DRIVING. WE PULLED OVER, RESTARTED THE CAR, AND WE WERE BACK TO HALF A TANK. WHEN I FUELED UP TODAY, THE GAUGE WILL NOT GO ALL THE WAY OVER TO FULL AND KEEPS SENDING THE ERROR MESSAGES/BEEPS. IT ONLY HAS 23,770 MILES ON IT. WE'VE NEVER LET IT RUN OUT OF FUEL EITHER. THE DEALERSHIP SAID THERE'S NOT A RECALL ON IT SO I WANTED TO LET OUR PROBLEM BY KNOWN!

Dec 07, 2019

SERVICE BRAKES

3 complaints

THE VEHICLE DID NOT STOP PROPERLY WHEN THE BRAKES WERE APPLIED HARD TO AVID A COLLISION.

Feb 18, 2021

Crash: 1

GETTING A "SHIFT TO PARK" MESSAGE WHEN THE CAR IS IN PARK. IT WON'T LET YOU DO ANYTHING LOCK THE CAR, BELLS GOING OFF, NOTHING AND SOMETIMES IT TAKES 20 MINUTES OR LONGER TO KEEP TRYING TO GET THE CAR INTO PARK.IT WOULD DO IT EVERYTIME I GO TO DRIVE IT.

Aug 17, 2020

MY 2019 GMC ACADIA HAS ABRUPTLY AUTOMATICALLY BRAKED WHILE DRIVING BETWEEN 10- 15 MPH AND WITHOUT ANY CARS NEAR THE VEHICLE. IT SLAMS ON THE BRAKE LIKE IT'S THE PARKING BRAKE AND MAKES A GRINDING NOISE.. THIS HAS OCCURRED ON 2 DIFFERENT OCCASIONS. AFTER THE 1ST TIME THE SERVICE PARKING BRAKE LIGHT CAME ON. THE DEALERSHIP SAID IT WAS RELATED TO A FAULTY BATTERY BECAUSE I RECEIVED AN ONSTAR NOTICE ABOUT MY BATTERY. . IT OCCURRED AGAIN AFTER HAVING THE BATTERY REPLACED. *TR

May 08, 2020

AIR BAGS

2 complaints

I purchased a used 2019 GMC Acadia from Grieco Honda around November 20, 2023. They showed me a CarFax report indicating the vehicle had never been in an accident. Immediately after the purchase, I reported several issues and attempted to return the car under their 30-day warranty. However, the salesperson convinced me not to return it, assuring me that they would address all of the problems. From the beginning, I complained that the car shook violently when driving between 45–60 mph, especially during acceleration. The vehicle took an unusually long time to heat up, and the brakes were loud and squeaky. A few months later, after driving over a large speed bump, the airbag warning light turned on. During my next oil change, I mentioned this issue, along with a problem with the window sensor. They dismissed my concerns and told me to take the car to GMC across the street because they lacked the tools to diagnose it. At GMC Hurd, I was told the diagnostic service would cost 160 and that I would need to leave the vehicle for the day. At the time, I couldn’t leave the car because I needed it to pick up my children. Now, in November 2025, my inspection is due. I brought the car back to GMC, and they informed me that the vehicle had been in a major accident prior to my ownership. They discovered that the airbags had previously deployed and were stuffed back into the driver’s seat and sewn shut. I have never been in an accident with this car. I reported this to Grieco since they were the ones who inspected the vehicle in November 2023 and passed it. I believe they managed to get the car through inspection without properly or thoroughly examining it before selling it to me. They have dismissed my concerns and told me there is nothing they can do. This is outrageous, as the airbags would not have deployed in an emergency, putting my safety at serious risk.

Nov 21, 2025

See attached document for complaint.

Aug 22, 2024

Crash: 1

POWER TRAIN,ENGINE

2 complaints

Car stalls and transmission dies

Nov 15, 2025

In August 2021, I placed my vehicle in park and pressed the vehicle on/off button and received a message on the dashboard that stated "Shift to Park", even though the vehicle was in the off position. I was unable to turn my vehicle completely off (remained in auxiliary mode) and unable to lock the vehicle. I took my vehicle to a Chevrolet dealer who notated the issue was inspected and verified with a repair procedure under TSB 19-NA-206. The service record reads "This condition is caused by the park switch in the transmission control not pulling BCM signal low to electronically show part position. Removed and reinstalled transmission control, installed new shifter harness and added wire harness jumper". In February 2024, the repairs completed by the dealer failed again, and this time the entire shifter (transmission control) needed to be replaced. The TSB that GM has put forth does not "fix" the issue, just puts a temporary band-aid on the problem until the vehicle is out of warranty and the customer is forced to pay for the repairs themselves. Without the vehicle registering it is park, the vehicle stays active and the customer is unable to lock or secure the vehicle, putting the safety of the customer at risk. It is also unknown if the vehicle is actually in park, putting those around the vehicle in danger of getting run over.

Feb 26, 2024

SEAT BELTS

2 complaints

The contact owns a 2019 GMC Acadia. The contact stated the center rear seat belt failed to extend as needed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure or repair the vehicle. The manufacturer was not informed of the failure. The failure mileage was 72,456.

Sep 10, 2025

THE SECOND ROW CENTER SEATBELT WILL NOT RETRACT.

Apr 07, 2019

STEERING,ENGINE

2 complaints

Last week, the coolant gauge , on our 2019 GMC Acadia, was reading below "C".... The "Steering Assist" warning was disabled on the on-screen display and the Air conditioning stopped working. Took the car to a mechanic, who read the codes.... Mechanic stated that all symptoms were based on a defective GM thermostat. The thermostat was "stuck-open" causing the "steering assist" to be disabled as well as the A/C from being disabled as well. It seems GM has updated the part since when the series of Acadia were manufactured. After getting it repaired, at of our pockets, we researched and noticed that thousands of other GM Acadia owners had the same exact 3 symptoms: (1) malfunctioning coolant reading (2) "Steering assist" disabled (3) a defective ("stuck-open") thermostat..... Symptoms were exactly the same for all parties involved. We have owned many vehicles never had a thermostat fail before 65k Miles.... It became a safety issue since the car disables the "steering assist" based on the thermostat being stuck open. Contacted GM corporate which stated unless a recall, there would be no compensation. GM needs to make it right for the thousands of GM owners whose car has the 3.6L engine In short, this is a major issue since the car's steering system is NOT working correctly We would like a recall to be initiated. Thank you.

Jul 31, 2025

While driving the temperature gauge shuts down completely to C - the check engine light comes on and a message appears on the dash saying "Steering Assist Reduce Drive With Care". Any air conditioning goes from cold to hot and the fan under the hood goes to high automatically and wont shut off. We have been informed that this is a known error that has existed for a long time now, with no recalls to date. I cannot schedule my vehicle for repairs yet because I do not have the money to pay for the repairs. They are saying that the placement of the thermostat and sensor, which need to be replaced in order to fix this problem, are located in a very difficult spot to get to. Saying that it will take upwards of 4-5 hours to get everything fixed, which increases the amount of money to fix this issue. My 2019 GMC Acadia just started doing this about 2 months ago and I have 54000 miles.

Mar 31, 2023

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

About a month ago when I shifted my vehicle into park and shut the vehicle off, "Shift to Park" appeared on dash display for which I had to restart the vehicle, shift it into another gear and attempt to shutoff the vehicle again. Occasionally this would work but not all the time. Other times when shifting into other gears did not work I had to restart the vehicle, press the shifter button multiple times and then was able to shut the car off with no "Shift to Park" appearing. On 7/11/25, Arrived to work and had to performed the shifting the vehicle into another gear and was able to shut the vehicle off. When I went to leave for lunch, the car would not start at all, check the GM App and it stated "Critically Low Battery". A co-worker helped jump the battery and I was able to start the vehicle. When I went to leave work for the day, the vehicle would not start again with no notification as to why. My co-worker jumped the battery again and vehicle started now with all the system lights on dash staying on and warnings displayed. 7/12/25 Vehicle struggled to start and all system lights were still on. Later in the day, the vehicle would not start and all overhead, dash, display, taillights would not shut off. We jumped the battery and took the vehicle to our local dealer.

Jul 14, 2025

The steering assist code comes on , the temp gage goes down , and it’s immediately hard to steer . All the lights come on , and drained the battery, this has happened several times

Jul 18, 2023

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

2 complaints

Component: Shifter Assembly & jumper harness Safety concern: Can't turn off vehicle - Carbon Monoxide poisoning, physical safety when parking not at home, as I would have to leave vehicle running... Message in dash was present when I brought vehicle to dealer. Dealer also replicated No inspection other than dealer. Part returned to me. Warning message has been coming on for past 60 days or so, progressively getting more frequent I receive a 'shift to park' message in telltale after I have shifted to park. At times, vehicle will not shut off until shifter is manipulated for several minutes. I have concerns that I cannot park vehicle in garage, if I cannot shut it off. GM is well aware of issue, but has yet to recall them. Dealer actually had replacement shifter in stock for a same day repair.. I was charged $778.98 for the repair, and GM's customer assistance center response to me simply was to file a complaint with NHTSA. My wife does not feel safe driving, as there is no guarantee vehicle will turn off. Dealer replicated issue when I brought to dealership. Dealer has replaced part and has them. Warning lights only appeared when problem reared itself, initially began about 60 days ago, but is not occurring on approximately 2 of 3 shut downs.

Jun 09, 2025

About five months ago, my GMC Acadia started displaying a warning when I would put the car in park, and try to turn it off. The engine would shut off, but the electrical portion of the car would stay on, and would not turn off, because the warning displaying said "SHIFT TO PARK". I have tried every conceivable way to try to get this to go off, but nothing works. My car has stay on for upwards of two and a half hours, to the point where my battery died in the car and left me stranded. There have been numerous accounts of this, as I had read them on forums, yet still no resolution has been published. I have tried taking it to be inspected, but nothing ever comes up. I have two very small children, and if I were to be in public and be stranded because my car wouldn't turn off.... I would be livid.. Also, because of this warning, it prevents the doors from being locked. That is another major concern for me, considering the day in age we're in.

Nov 27, 2022

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

Last week I parked in a large public parking lot and attempted to turn my car off. I received a notification in my dash to “shift to park” even though my car was already in park. I was unable to turn the car off or lock the doors. I ended up having to leave. I have now gotten this message six times in the past week. It can take up to twenty minutes to get the car to turn off so I can exit. Yesterday upon returning to the car I showed an error message as soon as I started it that the parking brake needed service, stabilitrak is disabled and steering assist is disabled- drive with care. As I tried to exit the parking lot, I found it almost impossible to turn the steering week. I pulled over and restarted the car, releasing the steering wheel so I could get home. This morning, all of the service lights were on and periodic warnings flashed on my dash throughout my drive to work. I contacted the dealership and was told that there is a recall for this exact issue on the 2015-2018 models of my car. I have a 2019. This is certainly a dangerous issue that should be proactively fixed and is clearly still present in years that are not being included in the recall. I was told my car was one month past its warranty and told I could pay 250$ for the issue to be assessed and then they could quote me on a fix. The dealership acknowledged that this is an issue they regularly fix.

Aug 26, 2024

Traveling at interstate speeds the vehicle had an short in the Body Control Module due to the HVAC drain leaking into the vehicle. The vehicle displayed a series of alarms brake, steering, and shutoff. We had no power, steering, brakes, or lights. The issue was discovered by Dave Sinclair dealership. It had been in for a sensor issue 3 months prior.

Jul 14, 2023

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.

Jul 15, 2024

I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened

Feb 03, 2022

POWER TRAIN,EXTERIOR LIGHTING

2 complaints

I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addressed.

Jun 25, 2023

Can not see at night with low or high beams. Lights are very poor and dim. Transmission always feels like it's slipping( 50,000 miles ). Shifts hard.

Feb 07, 2022

LANE DEPARTURE

1 complaint

My Temp control sensor is causing my check engine light to come on. After reviewing the problem, It seems many owners have had this same problem nation wide. I,m simply adding to the complaints by other owners that this should be a recall problem since so many owners are having this same problem. I,ve only had this car for 2 weeks & like the vehicle very much but this is a per the mechanic that may be caused by the sensor being placed too close to the exhaust without better protection from the heat. Please take this into consideration & hopefully come up with an adequate protective cover

Dec 29, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

I'm going to have to replace my thermostat and most likely my sensor. It will pop up saying (steering assist is reduced drive with care) my temperature gage on my dash will sometimes will not go up, my heat is acting funny. I've had also when I put it in park saying it's not actually shifted into park.

Nov 24, 2025

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

The put in park shows after engine is turned off, have to restart and shift out of park and back to park. This could take several times to accomplish.

Nov 07, 2025

STEERING,SUSPENSION,ENGINE

1 complaint

Due to negligence of gmc wright of wexford during the replacement of 3rd new transmission they did not clamp a hose together causing coolant to leak and my thermostat to come on n off. Causing further damage to my vehicle

Oct 12, 2025

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

My 2019 GMC Acadia with 33,000 miles on it started to give me a notification to "Shift to Park" even though I had already shifted the vehicle into park. A "ding! ding! ding!" alarm wouldn't go off and the vehicle wouldn't turn off unless I repeatedly changed the gears until it read it was in park. This went on for a few weeks and got progressively worse. I read on a GMC forum that the vehicle could slip out of gear while driving and potentially cause an accident. My mechanic found the shifter assembly to be defective and replaced the entire Gearshift Lever Assembly. He said there was a plastic piece in the gearshift that snapped off and said this was an issue in the older models but thought GMC had fixed this issue by 2019. Unfortunately, I was past my 3 year / 36K mile warranty and had to fork over $1300 to have it repaired.

May 18, 2025

STEERING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

Im a travel nurse and I was working in Vermont. As I was driving on the highway in New York on my way back home a shift to park light came on, a stabilitrak light came on, power steering light came on, ABS light came on, and my check engine light also came on. My vehicle started slowing down as I was driving and my lights on my dashboard were turning on and off and my speedometer was not working. I was able to pull to the side off the highway so I could get out of harms way. I made a call to OnStar for help and they asked to if I made it to a safe location. As the car was still on I was able to take the next exit and ended up in an auto zone parking lot. As I made it in the parking lot I turned the vehicle off but only the engine turned off but everything else stayed on and the shift to park light kept coming on when the vehicle was in park. I was in the parking lot for 3-4 hours freezing in my vehicle until onstar came to tow my vehicle. By the time onstar came my battery in my car had drained and it was a new battery. I was told that I would have to contact auto transport to transport my vehicle to Louisiana at the dealership where the vehicle was purchased. I paid $1600 to transport my vehicle back home and I had to find a way to make it back to Louisiana. I didn’t have a credit card so a friend of mine was able to rent me a vehicle to get home and I paid a total of $1700 on a rental because the dealership in Louisiana couldn’t give me a time or date the vehicle would have been finished. I have been to the dealership 3 times now for the same problem in less than a week. I have paid $1500 altogether to fix damages on my car that I noticed other vehicles with the same make and model had the same issues. I never had a problem with my vehicle before everything just started happening all at once. I’m currently having to pay for car rentals to get to and from work and to make sure my kids get back and forth to school. My vehicle in at the dealership again for the 3rd t

Mar 15, 2025

UNKNOWN OR OTHER,LANE DEPARTURE

1 complaint

Driver side blind spot not longer works. When driving the blind spot indicator just stopped working a month ago and I didn't take notice until I almost hit another car. I contacted gmc about this issue as well and was also told there isn't any recall for this and it would have to be diagnosed by there mechanics. There were no other issues prior to this. Also the "shift to park" warning has been popping up for 3 days now when my car is in park. My car won't complete shut everything off until that warning is turned off. I called GMC of puyallup and was told only certain vin qualifies for the recall for the gmc 2019 acadia. That's absolutely ridiculous! I can't exit my vehicle until the car senor knows my vehicle is in park which is a major concern and safety issue because my home is on a slope.

Jan 16, 2025

ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE

1 complaint

Code 0128 coolant temperature sensor failure triggered reduced lane departure assist

Dec 19, 2024

POWER TRAIN,WHEELS

1 complaint

The check engine light came on 12/2023. The vehicle was taken to Pep Boys and AutoZone in MD, WalMart and O'Rilley in Bastrop, LA, O'Rilley in Midlothian, TX. They could not find any problems with the vehicle. I took the vehicle to GMC in Plano, TX. THey charged me for a new battery but the check engine light remained on after I picked up the vehicle with a newly installed battery. The dealership said it would eventually go off. I took the car to Automotive Solutions in September 2024 and they can not find anything wrong with the vehicle. The car can not pass Texas inspection with a check engine light on. There is a large group on FB having this same problem. August 2024 the car will recognize when it is shifted into park. Sometimes it rolls after puting the car in park.I took the car to Automotive Soulutions in September 2024 and they can not find anything wrong with the vehicle. There is a large group on FB having this same problem. I took the car into a GMC dealership in MA because i hit a curb in 2021. The steering wheel feels loose. I took the car in 2022 & 2023 for the same problem. The dealership charges me for repairs but there is a reoccurring steering problem. Other drivers have noticed this problem with my vehicle.

Sep 11, 2024

TIRES

1 complaint

After roughly 7000 miles of use the 235/55R20 102V Goodyear Assurance Weatherready tire has a bulge in the sidewall. There are no scuffs or scars on the tire to indicate an impact caused the bulge, it appears there is some sort of separation within the layers of the sidewall. I asked a Goodyear retailer to inspect the tire and they said it's automatically considered impact damage if the bulge is in the sidewall and Goodyear would not warrant such damage even though there is no evidence such as cuts, scuffs or scars. The tire inflation is to manufacturer's specifications and the tire isn't loosing pressure. DOT 1M78AJA5R purchased Oct 22, 2023 date code 3622

Sep 11, 2024

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

See attached document for complaint.

Aug 21, 2024

PARKING BRAKE,POWER TRAIN

1 complaint

The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.

Aug 07, 2024

WHEELS,UNKNOWN OR OTHER

1 complaint

During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.

Jul 09, 2024

POWER TRAIN,BACK OVER PREVENTION

1 complaint

Vehicle placed in the park position on several occasions, but indication from monitoring system shows not in park position, vehicle rocks back and forward when foot taken off brake pedal. indicator requiring me to remove shifter from park and place back in park several times before indicator acknowledge vehicle in park. Transmission jerks and stalls when initial drive train mobolized and leaking fluid from transmission. Dealer never acknowledge issue after several visits, was told at last visit after over two years of complaining that seal was bad in transmission. Approximate dates of incident is over a 2 year span.

May 07, 2024

LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

Unnecessary safety feature sounds and alerts distract driver's normal driving and viewing habits. Any which could be turned off, have been. Every time the car is started, there is a message that these warnings have been turned off. The message never goes away and stays on the entire drive time unless manually turned off.] These type of messages need to turn off after a short delay.

Mar 28, 2024

Crash: 1

UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

I owned a 2019 GMC Acadia Denali with surround vision system (rear camera). In December 2023, my rear camera went out and almost caused me to hit someone while backing up. I don't totally depend on the rear camera when backing, but this time when I turned around to look if anything was behind me I didn't see no one. I took my vehicle to the dealer to get it checked out and to repair it. They found that the vision process module was bad. The technician found that the vpm had internal malfunction and corrosion due to water intrusion damaging vpm completely. found code B101D for internal failure and not responding to any programming or commands. Replaced vision processing module at a cost of $1348.90. I wrote to GM explaining the problem and request reimbursement. As of today, no response from GM. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 12, 2024

FORWARD COLLISION AVOIDANCE

1 complaint

On 9/24/23, I was driving both locally & the highway in S. I., NY. Suddenly the Adaptive Cruise Control feature shut off & on repeatedly & kept flashing (Adaptive Cruise Control unavailable) almost causing an accident, then I pulled over and shut off the system. The next day on (9/25/23) I brought the car to GMC & Buick Dealership at 1855 Hylan Blvd, S.I. N.Y. 10306. After a couple of hours, the manager Carlos Mercado tells me they need to do further testing tells me to come back on 10/04/23. I arrive at 9:00am for my appt. After three hours, I asked him what’s going on? He tells me that there are two Modular’s in the vehicle & needs to be reprogramed & updated. He says the mechanic that was working on it can’t do it & to come back. I knew at that point I was being scammed. On 10/11/23 at 10:15am he comes & tells me the vehicle is ready. I go to the register tells me at first was $671.00. I said for what? It’s outrageous! He says oh it’s electrical. I asked him did you replace any parts? He says no. replace any wires? He says no. I said if this was a recall I wouldn’t pay for it because its a safety issue. So he must have felt guilty and says I give you a discount & the price now is $555.56. So I says to him this is a lot of money for this. He tells me it was labor. I said to him I have been watching the whole time that the vehicle would sometimes be in the service area & the parking lot with the mechanic hardly working on it. I said to him do you think I’m a fool because I’m a woman unaccompanied by a man you take advantage of me. So they would not release the car unless I pay for it which I did with a credit card. On 10/12/23, I filed a complained with GM for a full refund, and explained that the program was faulty & only need an update and I was contacted by Charlie from the Executive team on 10/17/23. Tells me he will reach out to the dealer. On 10/23/23 he tells me they can only offer $250 in reward points which I declined, because they know I wont use it.

Nov 04, 2023

STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

Vehicle refuses to turn off due to "Shift to Park" error being displayed. Vehicle also gives "Driver assist unabled. Drive safely" message and AC will not cool and vehicle coolant gauges will not work.

Oct 19, 2023

STEERING,POWER TRAIN

1 complaint

The contact owns a 2019 GMC Acadia. The contact stated that while attempting to shift to park(P), the transmission failed to shift into park, and the contact was unable to turn off the vehicle. The contact also stated that when she started the vehicle, the reduced steering power warning light illuminated, and the failure caused the battery to be replaced once. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

Aug 28, 2023

ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2019 GMC Acadia. The contact stated that the check engine warning light was illuminated. The low oil message was displayed. The contact added oil to the engine. The vehicle was taken to the local dealer, where it was diagnosed that the oil gasket and plate needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 72,885.

Jul 24, 2023

STEERING,POWER TRAIN,ENGINE

1 complaint

Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.

Jul 06, 2023

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.

Jun 22, 2023

POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I have the shift to park error where my car is not recognizing that it is in park and will not shut off. I have been held hostage inside my car, late for work, etc because my car will not shut off because it is not registering that it’s in park. Also, my breaks are unbareably loud with whatever switch they made to the “new” brake material.

Feb 21, 2023

STEERING,WHEELS

1 complaint

After exiting the highway onto a side road, the vehicle began to shake violently (like we were on a very bumpy road). I pulled into a parking lot thinking we had a flat tire. Then the vehicle suddenly came to a stop and would not move forward and would not move backwards. There was no flat tire, but I noticed that the front left tire was turned inward in the direction that the steering wheel was turned, but the front right tire was also turned inward at a much greater angle. At first glance, I could see behind the tire that the tie rod had detached from the front right tire resulting in no steering capabilities for the vehicle. The tie rod has a large bolt that attaches it to the tire, and the bolt was missing. Had this happened on the highway just a few minutes earlier, the resulting accident could have been catastrophic. I paid to have the car towed to the dealership and when the tow truck driver arrived he took one look at the vehicle and said "this should have never happened". The dealership could not explain how the tie rod lost the bolt and there was no visible damage to the tie rod. My concern is that had this happened at 60mph, the car could have flipped or the car would have been abruptly turned into the median wall at 60mph. Tried to upload images, but could not upload.

Feb 08, 2023

SEATS,UNKNOWN OR OTHER

1 complaint

I'm not sure what this is but I'm not reporting damage I'm reporting the factory model. This vehicle seating is not appropriate for the body size of the front of the vehicle. I've had two other acadias and I didn't have this type of issue. The side of the vehicle where the mirror is located is so large is can cover the view of two cars. And even adjusting the seat doesn't help. You literally have to lean up to loom out the front windshield to make sure you are in the correct place. It's a safety hazard and whoever manufactured this particular car did not do so well

Feb 01, 2023

STEERING,UNKNOWN OR OTHER,ENGINE

1 complaint

Steering Assist reduced drive with care" displayed on screen when I was driving. The temp gauge stayed on C, Heat works fine, Happened for a few days.

Jan 31, 2023

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

While driving the all the the service lights came on on the dashboard and the system as well as the stabilitrak notification. The car begin to not want accelerate and I had to put on the hazard lights on a drive very slow home. Upon arrival home the car would not start but would not power off either and the a "Shift to Park" warning message is displayed.

Dec 30, 2022

STEERING,UNKNOWN OR OTHER,LANE DEPARTURE

1 complaint

Vehicle will have a message on the dash that says “drive with care steering assist is reduced”, the fans will come on and stay on, and the temperature hand will quit working along with air conditioner. It has not been inspected, I am not sure if the steering assist being reduced could cause any harm to myself or others.

Nov 09, 2022

ENGINE,VISIBILITY/WIPER

1 complaint

I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.

Dec 08, 2021

AIR BAGS,SERVICE BRAKES

1 complaint

The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.

Nov 29, 2021

Crash: 1

Injuries: 1

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

AFTER JUMP STARTING CAR BECAUSE OF DEAD BATTERY DECIDED TO DRIVE TO DEALER 1-2 MILES AWA.Y. MY WIFE FOLLOWED ME IN CAR. WHILE DRIVING DURING THE 1-2 MILE TRIP THE STEARING WOULD LOCK UP (QUIT WORKING) AND THE BREAKS AS WELL.THIS LASTED SEVERAL SECONDS AND RESULTED IN TOTAL LACK OF CONTROL AT 35-45 MPH ON A CITY STREET. THE ALTERNATOR WAS WORKING PROVIDING ELECTRICITY TO THE CARS SYSTEMS. AS BATTERIES FREQUENTLY FAIL I BELIEVE THIS IS A CLEAR AND PRESENT DANGER TO THE OCCUPANT AND OTHER VEHICALS ON THE ROAD.THIS OCCURRED ON SUNDAY OCTOBER 17, 2020

Oct 24, 2020

POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING WITH THE WINDOWS ROLLED DOWN. ADDITIONALLY, THE AUTOMATIC EMERGENCY BRAKING ACTIVATED WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO RANCHO GRANDE MOTORS LOCATED AT 1404 AUTO PARK WAY, SAN LUIS OBISPO, CA 93405, WHERE THE CONTACT WAS INFORMED THAT THE ISSUE WAS COMMON WITH SIMILAR VEHICLES. THE AUTOMATIC EMERGENCY BRAKING FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE CONSUMER STATED THE DVD WOULD TURN ON IT. THE DEALER STATED IT COULD BE DUE TO A MISSING REMOTE THAT WAS NOT INCLUDED WITH THE VEHICLE. THE PARKING BRAKE WOULD ACTIVATE INDEPENDENTLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE STEERING AND ENGINE REDUCED POWER THE WARNING LIGHT ILLUMINATED. THE HEADREST DVD PLAYER DO NOT PLAY THROUGH THE SPEAKERS. THE WIRELESS PHONE CHARGER WAS OFTEN INOPERABLE. THE SECOND GEAR DOES THE NOT SHIFT PROPERLY. THE DASH AND RADIO PERIODICALLY LOSE POWER. THE WINDOWS MAKE A LOUD OBNOXIOUS NOISE WHEN ROLLED DOWN. *JS

Jul 24, 2020

STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED WHILE MAKING A LEFT, HE WAS UNABLE TO VIEW ANY OBJECTS SUCH AS ANOTHER VEHICLE NEARBY DUE TO STRUCTURE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO LOCAL DEALER JIM HARDMAN BUICK GMC, INC. LOCATED AT 1592 BROWNS BRIDGE RD, GAINESVILLE, GA 30501 AND WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

May 28, 2020

ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER

1 complaint

I HAVE EXPERIENCED ISSUES WITH THE SHIFTER OF THE VEHICLE TWICE NOW AND IT HAS RESULTED IN REPLACING THE SHIFTER AT LEAST ONCE. 6 MONTHS LATER AND AFTER AN INITIAL REPLACEMENT THE SHIFTER HAS GONE OUT AGAIN. THE SHIFTER REFUSES TO MOVE OUT OF THE PARK FUNCTION. PRIOR TO THE SHIFTER GOING OUT THE CAR WOULD SAY SHIFT TO PARK EVEN THOUGH THE CAR WAS ALREADY PLACED IN PARK. I BELIEVE THE ISSUE TO BE AN ELECTRICAL PROBLEM. THE MIDDLE SEAT BELT IN THE SECOND ROW OF THE VEHICLE HAS ALSO STOPPED WORKING. *TR

May 27, 2020

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

9 DAYS AFTER TAKING POSSESSION OF MY 2019 ACADIA, WITH LESS THAN 900 MILES ON IT, IT STOPPED WORKING. THE FIRST TIME I HAD A PROBLEM I HAD GOTTEN OUT OF THE TRUCK TO RUN INTO A STORE. WHEN I TRIED TO START IT I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE ELECTRIC WAS ON, BUT THE TRUCK WOULD NOT START. I CALLED FOR A TOW TRUCK. THE TOW DRIVER GOT THE TRUCK STARTED AND ADVISED ME TO DRIVE IT TO THE DEALER LESS THAN 1 MILE AWAY. WHILE DRIVING ON A MAJOR ROAD I LOST MY POWER STEERING AND STABILTRAK, MAKING IT FEEL LIKE I LOST MY BRAKES. MY EXPERIENCE AT THE DEALER WAS HORRIBLE. THEY CHANGED MY BATTERY AND SAID THEY FIXED THE PROBLEM. I DID NOT EVEN MAKE IT 24 HOURS BEFORE HAVING THE SAME PROBLEM. THE ELECTRIC WAS ON BUT THE TRUCK WAS NOT RUNNING. I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE TRUCK WAS OFF AND PARKED BUT THE DASHBOARD WAS SHOWING D THEN P AGAIN. I CALLED FOR ANOTHER TOW, AND THIS TIME IT WAS ACTUALLY TOWED. THIS TIME I WAS TOLD IT HAD TO DO WITH THE COMPUTER. SERVICE FIXED IT AND HELD ONTO THE TRUCK FOR A FEW DAYS TO MAKE SURE IT CONTINUED WORKING WITHOUT PROBLEMS. 6 DAYS LATER THEY CALLED ME TO PICK IT UP AND IT DIDN'T EVEN MAKE 5 HOURS THIS TIME. THE TRUCK WAS STILL RUNNING THIS TIME, BUT THE ELECTRIC WAS GOING CRAZY. EVERY LIGHT WAS LIT ON THE DASHBOARD. AS I WAS DRIVING IT TO THE DEALER, THE SPEEDOMETER WAS GOING CRAZY. I WAS DRIVING STEADY AT AROUND 35 MPH AND THE SPEEDOMETER WAS SHOWING 1, 0, 5, 0, 30, 31, 6, 0, 5, 31, 32, 1, 0, 5, 0. (I HAVE A VIDEO OF THIS BUT CANNOT ATTACH IT).SO THAT WAS 55 DAYS AGO AND I STILL DO NOT HAVE MY TRUCK BACK BECAUSE GM IS SUPPOSEDLY BUYING IT BACK. I HAVE CONCERNS SEEING 4 OTHER PEOPLE ON THIS FORUM ALONE WITH THE SAME PROBLEM.

Jan 20, 2020

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I TURNED THE CAR OFF AND IT DISPLAYS A MESSAGE 'SHIFT TO PARK,' EVEN THOUGH THE CAR IS IN PARK. IT DOESN'T ALLOW THE CAR TO SHUT OFF COMPLETELY. THE ENGINE TURNS OFF, BUT THE ELECTRICAL STAYS ON. WHEN WE TRY TO DRIVE IT, IT IS SLOW TO ACCELERATE AND THE RPMS SHOOT TO 4 AND DON'T GO DOWN UNLESS BREAKING. FINALLY THE CAR WILL NOT ACCELERATE PAST 55MPH AND THE RPMS STAY AT 4, WITH THE ENGINE BEING VERY NOISY. THIS LEFT US STRANDED AN HOUR FROM OUR HOUSE BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. FORTUNATELY THIS OCCURRED IN A PARKING LOT. WE DROVE A FEW MILES TO TRY TO GET TO OUR DEALERSHIP, BUT DID NOT FEEL SAFE DRIVING.

Jan 06, 2020

UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

SHIFT TO PARK IS HAPPENING ON THE 2019. WHEN IN PARK, ITS NOT BEING SENSED. KEEPS SAYING SHIFT TO PARK. TOOK VEHICLE IN THEY SAID 1/2 A DAY ON 11/22. TURNS OUT THEY NEED LONGER FOR PART. THEY GAVE LOANER, TODAY IS 12/4/19, STILL DON'T HAVE CAR BACK YET. ALSO, BACK WINDSHIELD WIPER MAKING A CLICKING SOUND.

Dec 04, 2019

2019 GMC Acadia Problems & Complaints

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