2011 MERCEDES-BENZ CLS-Class Problems

VIN Decoder

Premium Report

Complaints Reported

Complaints by Component

AIR BAGS

1 complaint

NO REMEDY TO REPLACE DANGEROUS AIRBAGS. IM AT HIGHER RISK DUE TO LIVING IN A HIGH HUMIDITY STATE OF FLORIDA.

Oct 20, 2017

SEATS

1 complaint

SITTING @ RED LIGHT NOT MOVING AND BOTH HEAD RESTS DEPLOYED. HADN'T HIT ANY POT HOLES NOR WAS MY VEHICLE JARRED IN ANY WAY. HAD TO PAY $165 FOR DEALER TO RESET THEM AS IT WAS NOT UNDER WARRANTY....UPDATED 09/22/15 *BF THE HEADREST MECHANISM MUST BE DEFECTIVE TO DEPLOY WHILE THE VEHICLE IS SITTING PERFECTLY STILL. UPDATED 12/9/2015 *JS

Jul 02, 2015

FUEL/PROPULSION SYSTEM

1 complaint

I SMELL GAS FUMES IN AND AROUND THE VEHICLE. I AM WORRY BECAUSE THE SMELL IS VERY STRONG WERE THE BABY CAR SEAT IS, HE IS INHALING ALL THAT FUMED.

Jan 06, 2015

ELECTRICAL SYSTEM

1 complaint

TODAY, I WAS INFORMED BUY THE MERCEDES BENZ DEALER SERVICE SPECIALIST AT INTAKE, AT THE ONLY DEALER IN FAYETTEVILLE N.C. 3203 BRAGG BLVD. WHEN TAKING THE CAR IN FOR SERVICE THAT THE REVERSE CAMERA FOR BACKING UP SAFELY, COAXIAL CABLE WAS DAMAGED CAUSING THE CAMERA TO MALFUNCTION DUE TO OPENING AND CLOSING THE TRUCK. APPARENTLY, THE TRUCK SLICES THE COAXIAL CABLE EACH TIME YOU OPEN AND CLOSE THE TRUCK UNTIL THE CABLE BREAKS, STOPPING THE CONNECTION OF THE CAMERA TO THE VIEWER. I DON'T BELIEVING THIS DEFECT IN THE USE OF THE TRUCK CAUSING THE CABLE TO BE CUT UP SHOULD BE AT THE CONSUMERS EXPENSE TO FIX EACH TIME IT HAPPENS FROM SIMPLY USING OUR TRUNKS. I ALSO HAVE A DISABILITY RETIREMENT DUE TO INJURES TO MY NECK AND BACK WORKING AS A LAW ENFORCEMENT OFFICER, AND THAT BACK UP CAMERA HELPS TO INSURE SAFE BACK UPS FOR PEOPLE SUCH AS MYSELF. *TR

Nov 17, 2014

TIRES,WHEELS

1 complaint

THE FIRST TIME ON 05.01.2013, I WAS APPROACHING THE EXPWY EXIT (AT ABOUT 45MPH) WHEN I HEARD A LOAD POP & THE CAR SYSTEM WARNING FOR LOW TIRE PRESSURE CAME ON. I PULLED OVER AND INSPECTED THE FRONT PASSENGER TIRE THAT APPEARED TO BE FLAT. ROADSIDE ASSISTANCE FROM MERCEDES BENZ- SAN JUAN CAME & THE GENTLEMAN PROCEEDED TO CHANGE THE TIRES. UPON INSPECTION, HE STATED THAT THE TIRE HAD BLOWN OUT FROM THE INSIDE WAS AND THERE APPEARED TO BE NO PUNCTURE DAMAGE TO THE TIRE. LATER, THE DEALERSHIP ALSO STATED THAT THERE WAS NO IDENTIFIABLE PUNCTURE MARK AND THAT THE TREADING WAS LIKE NEW. MY 2011 CLS63 HAS ONLY 23,000 MILES. THE DEALERSHIP DETERMINED THAT THE BRIDGESTONE POTENZA TIRES THAT I HAD WERE NOT COVERED BY THE WARRANTY, AND PROCEED TO CHARGE ME FOR THE REPLACEMENT. THEN ON 06.09.2013 THE FRONT DRIVERSIDE TIRE BLEW OUT AS I WAS DRIVING HOME, ON A 30 MPH ROAD. SAME SCENARIO, I HEARD A LOUD POP AND PULLED OVER. ROADSIDE ASSISTANCE WAS AGAIN ON SITE, AND THE FRONT DRIVERSIDE TIRE HAD BLOWN OUT FROM THE INSIDE WALL. UPON DISCUSSING THE OBVIOUS TIRE DEFECT WITH THE SAME DEALERSHIP, THEY AGAIN STATED THAT THE TREADING WAS LIKE NEW AND THERE WAS NO IDENTIFIABLE PUNCTURE DAMAGE TO THE TIRE. THEY LATER STATED THAT I MUST HAVE HIT A SIDEWALK TO MAKE THE TIRE BURST. I TOLD THE DEALERSHIP THAT IF I HAD HIT A SIDEWALK, WOULDN'T THE DAMAGE HAVE BEEN ON THE OUTER WALL? OR AT LEAST, THE TIRE WOULD HAVE VISIBLE DAMAGE CAUSED BY HITTING THE SIDEWALK? THEY LATER STATED THAT AFTER FURTHER REVIEW THEY HAD IDENTIFIED A PUNCTURE MARK. UPON QUESTIONING THEIR NEW FINDINGS AND MY PREVIOUS EXPERIENCE, JUST ONE MONTH EARLIER WITH THE OTHER FRONT TIRE, THE DEALERSHIP STATED THAT THE WARRANTY WOULD NOT COVER ROAD HAZARD DAMAGES - EVEN THOUGH THEY DID NOT IDENTIFY ANY, AND THEY ALSO KEPT NO RECORD OF MY FIRST COMPLAINT. HOW IS IT THAT THE TIRES POSE A HAZARD AT SUCH A LOW SPEED, ON A SPORTS CAR? *TR

Jun 17, 2013

POWER TRAIN

1 complaint

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CLS 550. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD AFTER BEING SHIFTED INTO DRIVE AND DRIVEN OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE TRANSMISSION CODES NEEDED TO BE RESET. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 04/25/12*LJ THE CONSUMER STATED WHEN HE SHIFTED FROM REVERSE TO DRIVE, THERE WAS A LONG DELAY TO ENGAGE. UPDATED 05/02/12

Mar 14, 2012

SERVICE BRAKES, HYDRAULIC

1 complaint

MY NEW 2011 MERCEDES C300 2500 MILES IN. THE FRONT ROTORS WARPED. THE STEERING WHEEL SHAKES WHEN YOU APPLY BRAKES. THIS ISSUE WAS CONFIRMED BY FLETCHER JONES MERCEDES BENZ OF NEWPORT BEACH CALIFORNIA. MERCEDES CORPORATE AND FLETCHER JONES MERCEDES DENIED BY REQUEST TO REPLACE. THEY WILL NOT COVER IT. THIS IS MY SECOND NEW MERCEDES IN 3 YEARS AND LIKELY MY LAST. *TR

Aug 09, 2011

4.6/5.0

81 reviews

MERCEDES-BENZ CLS-Class VIN Decoder — Free VIN Check Video Guide

Watch our quick MERCEDES-BENZ CLS-Class VIN decoder walkthrough. Learn how to decode any MERCEDES-BENZ CLS-Class VIN number to get full vehicle history, recall alerts, specifications, fuel economy (MPG), safety ratings, and known problems — completely free on ForCar.org.

Where to Find VIN for Problems Check

To check for problems and complaints on your 2011 MERCEDES-BENZ CLS-Class, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2011 MERCEDES-BENZ CLS-Class for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2011 MERCEDES-BENZ CLS-Class 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2011 MERCEDES-BENZ CLS-Class VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2011 MERCEDES-BENZ CLS-Class Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2011 MERCEDES-BENZ CLS-Class dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your MERCEDES-BENZ dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2011 MERCEDES-BENZ CLS-Class have?

The 2011 MERCEDES-BENZ CLS-Class currently has 7 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 MERCEDES-BENZ CLS-Class?

The most common problems reported for the 2011 MERCEDES-BENZ CLS-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 MERCEDES-BENZ CLS-Class problem data come from?

All problem and complaint data for the 2011 MERCEDES-BENZ CLS-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2011 MERCEDES-BENZ CLS-Class?

You can report safety problems with your 2011 MERCEDES-BENZ CLS-Class directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2011 MERCEDES-BENZ CLS-Class VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2011 MERCEDES-BENZ CLS-Class reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2011 MERCEDES-BENZ CLS-Class. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.