2023 MERCEDES-BENZ CLS-Class Problems

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Premium Report

Complaints Reported

Complaints by Component

WHEELS

3 complaints

Description of Defect: I am reporting a chronic and dangerous structural failure of the factory-equipped alloy wheels on my 2023 Mercedes-Benz CLS 450 4MATIC. Since purchase, this vehicle has suffered 8 documented incidents of wheel failure, consisting of 5 rim cracks and 3 complete wheel replacements. The failures are occurring under normal, paved driving conditions in the Dallas-Fort Worth area. This persistent cracking indicates a severe structural design defect where the wheel’s load rating is insufficient for the vehicle’s weight and low-profile tire configuration. Safety Risk: Each failure results in sudden and unpredictable loss of tire pressure. This creates a high risk of catastrophic tire deflation (blowouts) at highway speeds, which can lead to loss of vehicle control. Despite 7 prior repair/replacement attempts by both authorized Mercedes-Benz dealerships (Park Place Dallas) and independent specialists, the defect persists. The vehicle is currently at the dealership for its 8th failure. I believe this wheel configuration is fundamentally unfit for purpose and poses a recurring threat to the safety of the driver, passengers, and other motorists.

Mar 16, 2026

This vehicle has 6,600 miles on it. All 4 wheels have been bent driving on normal roads at normal speed. There have been 2 sidewall tire bubbles as a result. And after having all wheels straightened one of the wheels has now cracked. This caused the tire to deflate and the vehicle can no longer be driven. Is speaking with a wheel shop this is a known problem with this vehicle. Mercedes will not do anything about it.

Feb 08, 2025

The car is equipped with Continental ProContact GX SSR 245/40R19 runflat tires in the front. Since January of this year I have replaced the front tires 5 times. Once for the left front and four times for the right front. One time it was due to a bubble in the sidewall. Other four were from the sidewall tearing vertically in 2 places a few inches from each other. The pictures attached show how the tire failed four times. In the cases where the sidewall failed in some cases was from running over what felt like a shallow pothole and/or broken pavement. The broken pavement is one that I have gone over with another with non run flat tires multiple times without issue.

Aug 15, 2024

4.3/5.0

54 reviews

MERCEDES-BENZ CLS-Class VIN Decoder — Free VIN Check Video Guide

Watch our quick MERCEDES-BENZ CLS-Class VIN decoder walkthrough. Learn how to decode any MERCEDES-BENZ CLS-Class VIN number to get full vehicle history, recall alerts, specifications, fuel economy (MPG), safety ratings, and known problems — completely free on ForCar.org.

Where to Find VIN for Problems Check

To check for problems and complaints on your 2023 MERCEDES-BENZ CLS-Class, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2023 MERCEDES-BENZ CLS-Class for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2023 MERCEDES-BENZ CLS-Class 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2023 MERCEDES-BENZ CLS-Class VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2023 MERCEDES-BENZ CLS-Class Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2023 MERCEDES-BENZ CLS-Class dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your MERCEDES-BENZ dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2023 MERCEDES-BENZ CLS-Class have?

The 2023 MERCEDES-BENZ CLS-Class currently has 3 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2023 MERCEDES-BENZ CLS-Class?

The most common problems reported for the 2023 MERCEDES-BENZ CLS-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2023 MERCEDES-BENZ CLS-Class problem data come from?

All problem and complaint data for the 2023 MERCEDES-BENZ CLS-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2023 MERCEDES-BENZ CLS-Class?

You can report safety problems with your 2023 MERCEDES-BENZ CLS-Class directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2023 MERCEDES-BENZ CLS-Class VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2023 MERCEDES-BENZ CLS-Class reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2023 MERCEDES-BENZ CLS-Class. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.