How many problems does the 2012 SUBARU Impreza have?

The 2012 SUBARU Impreza currently has 241 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2012 SUBARU Impreza?

The most common problems reported for the 2012 SUBARU Impreza are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2012 SUBARU Impreza problem data come from?

All problem and complaint data for the 2012 SUBARU Impreza comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2012 SUBARU Impreza Problems

AIR BAGS

76 complaints

The contact owns a 2012 Subaru Impreza. The contact stated that there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to several independent mechanics and the contact was informed that there was a defective gasket on the transfer case and the transmission needed to be replaced. The transmission was replaced. The contact stated that while a relative was seated in the front passenger’s seat, the passenger’s side air bag warning light was illuminated. The vehicle was taken back to the independent mechanic where a code reader determined that there was a defect with the front passenger’s side air bag sensor. A dealer was notified of the failure and an appointment was made to have the vehicle serviced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.

Sep 06, 2024

Over the past three months, the front driver and passenger airbag lights have been on in my 2012 Subaru Impreza while driving. Documented videos attached were on 01/11/23, 01/20/23, and 04/04/23. It has happened at least 6 times and possibly more. I contacted Subaru after it happened and took it to the local Subaru dealer, who advised me to bring the car in when the airbag light was on, as at my 1/17/23 visit, they could not figure out the cause of the airbag light. On 4/4/23, while driving on the expressway, the airbag light came on, and as advised, I drove it straight to the local dealership. Code B1650 was pulled off the airbag system, which I am told could be 3 different reasons. On 4/10/23, I contacted Subaru Customer Advocacy and said the local dealer's solutions were unacceptable and to wait and see. Again on 4/12/23, while my daughter was driving on the expressway with my son in the passenger seat, the airbag lights on again for both the passenger and driver. As I told Subaru on 4/10/23, this Subaru Impreza is unsafe to drive, and the airbags would not deploy in the case of an accident with both airbag lights on. This is a very dangerous situation that could end up with some very dire consequences. The ODS system was previously replaced under NHTSA #15V419000, but it appears that the recall part may also be defective. The passenger seat has not been altered or wet to cause malfunctions. It is a defect in the Subaru airbag system.

Apr 13, 2023

I just bought this car. I looked recall history. I saw that one of the recalls for this car was faulty (ODS)occupants detection system and the record showed that it is fixed. However, I just found out today that ODS system is still faulty.

Sep 24, 2022

THE PASSENGER AIRBAG LIGHT IS OFF AT ALL TIMES. I AM PRESUMING IT IS NOT FUNCTIONING. IT USED TO TURN ON AND OFF IN THE LAST FEW YEARS AND I WAS ABLE TO FIX IT FOLLOWING THE MANUAL INSTRUCTIONS BUT NOW IT IS PERMANENTLY OFF.

Nov 09, 2020

PASSENGER AIRBAG INDICATOR WILL SHOW OFF EVEN THOUGH A PASSENGER IS SEATED. THIS HAPPENS WHETHER THE VEHICLE IS STATIONARY OR IN MOTION.

Aug 07, 2020

+ 71 more complaints for this component

ENGINE

39 complaints

The contact owns a 2012 Subaru Impreza. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact took the vehicle to a dealer where the gas cap was replaced; however, the warning light returned. The vehicle was taken back to the dealer for a diagnostic test and the contact was informed that the timing belt cover, cam carrier, and O2 sensors needed to be replaced. The manufacturer was notified of the failure and agreed to cover a partial cost of the repair. The vehicle was not repaired. The failure mileage was unknown.

Mar 08, 2023

The contact owns a 2012 Subaru Impreza. The contact stated while driving 65 MPH, the vehicle started smoking from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as an oil consumption and cam carriers failure. The vehicle was then taken to a dealer where the diagnostic result was confirmed. The contact repaired the front timing seal gasket himself; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

Dec 20, 2022

Took 2012 Subaru Impreza to dealer on 2/07/22 for oil change and PA state inspections (60,130 mi). Maintenance and inspections performed without issues. Started car and noticed slight change in sound and vibration from engine that I attributed to cold winter day start up. A block from leaving dealership, the check engine, oil warning and vehicle dynamic control lights all illuminated at once. In the 2-3 minutes to turn around to go back to the dealership, the engine noise/vibration/roughness increased until the engine stalled with a sound like an air compressor shutting down. I brought the service rep out for him to try restarting the car but it barely turned/wouldn't start (despite new battery and having started fine previously that day). A service tech was brought out with an ODBII scanner and found timing skip error codes and pushed the car in to a service stall to diagnose. I was then told that I need a new engine. The engine was replaced at no cost using Subaru part # SOA402F500R1 Remanufactured Short Block and associated internal component parts and returned to me on 2/19/22.

Feb 19, 2022

THE CHECK ENGINE LIGHT, THE TRACTION LIGHT AND OIL WARNING LIGHT CAME UP ON THE DASHBOARD. INITIALLY, THE DEALER RECOMMENDED REPLACING THE OIL VALVE. I DID BUT THE THE PROBLEM PERSIST. NOW THE ENGINE IS HUNTING. THE DEALER INFORMS ME THAT ENGINE IS NOT PUMPING ENOUGH OIL DESPITE THE FACT THAT SERVICE HAS BEEN DONE REGULARLY AT INTERVAL RECOMMENDED BY THE SUBARU DEALERSHIP. NOW I AM TOLD THAT I NEED A NEW ENGINE.

Dec 23, 2020

CODE P0021 POPPED UP SHORTLY AFTER ENGINE HAD RATTLING NOISE AND SHUT DOWN. SOUND OF CILYNDER AND HEAD RUBBING AS ENGINE IS RUNNING WITH VERY LOUD SCREECHING

Oct 29, 2020

+ 34 more complaints for this component

POWER TRAIN

18 complaints

Hello car just stopped on the Fla turnpike because bad valve body on transmission seem subaru knows about this problem and offered a extended warranty 10 yr or 100k but they did this during covid with stay at home orders and never sent any type of Notification my wife was almost killed when this happened to her our car has only 70k I feel they should have sent us letter we had the car since new this is a very dangerous situation for anyone owning a Subaru imprezza from 2010 to 2015 and many other Subaru have this problem as well

Jan 27, 2024

I was on the highway in mixed traffic for a couple hours. There was a burning smell in the cabin and then the warning lights came on including a check engine light and transmission light. The car started to jerk erratically when I accelerated and ultimately it would not accelerate. I pulled over and turned the car off as recommended in the owner's manualAfter following the manual's instructions to let the engine cool down, I attempted to turn the car on and put it in gear. It would not move when I put it in reverse or drive. The transmission failed entirely. Previous to my taking the car on this trip, I brought the car to my Subaru Dealership because I smelled the same burning in the cabin along with a strange whirring sound and the transmission light came on then too. At that time, I pulled over and read the owner's manual and did what it recommended. The car started working again after 10 minutes of cooling. This is why I brought the car to the Subaru dealership to have this issue inspected. At the time they recommended that I change the CVT fluid and that the issue would then go away. The issue did not go away. When I informed them that the car was unsafe and dangerous to drive because of the jerking and violent shuddering, they told me that I should trade the car in or pay for a new transmission. They did not tell me that the 2012 version of the car had a history of issues with its CVT, and that some of the repairs were covered under warranty.

Nov 05, 2023

Transmission valve body failure causing dangerous erratic shifting while driving.

Aug 24, 2023

Two instances of CVT Transmission failure. First: Occurred at 102,926 miles, car only 8 years old. While driving, suddenly many warning lights came on and the car started shuddering. The lights were Check Engine, Oil Temp, Cruise Control, vehicle dynamics, and ABS. I drove my car to a transmission shop, who read the codes 2764 and and 0700. He replaced the TCC Solenoid and valve body on 11/18/2020. I drove the car for 6 more months to ~106,000 miles successfully, until... The Second Issue: On 6/6/21 while driving my car, it stopped accelerating. I couldn't go above 18 mph! This was a huge safety issue. I had to drive on major roads with a speed limit of 50mph going only 18mph, with my hazard lights on. I'm so fortunate it happened to be at 10pm on a Sunday night, or I could have gotten in an accident. Once I got home, I called AAA and had them tow my car back to my transmission mechanic (because I couldn't get to my mechanic without getting on the highway, which would obviously be unsafe at 18mph). My mechanic said it was an issue with the same solenoid again having shorted out, which means that it's actually a deeper issue with the CVT transmission burning through solenoids. The solenoid is just a symptom, not the root problem. Then, I finally googled Subaru solenoid issues, and I discovered this is a well documented problem, that has already been reported to your office, and yet Subaru has not yet issued a recall. Only an extended warranty, which only goes up to 100,000 miles so it doesn't help me!! My transmission wore out at 102,000 miles. Do you think it's a coincidence that Subaru made their warranty for 100,000? I'm lodging this complaint in hopes that your office sees the CVT transmissions are still a safety issue, and the warranty hasn't solved the problem. Please get Subaru to issue a recall! This is unacceptable behavior from a car manufacturer. Thank you.

Jun 20, 2021

WAS DRIVING AT 60 MPH NORMAL HIGHWAY SPEED AND BUNCH OF LIGHTS CAME ON THE DASH WHILE DRIVING. TROUBLE CODES PULLED ON SCAN TOOL WERE P2764 AND P0700, THESE CODES INDICATED BAD SOLENOID ON CVT TRANSMISSION VALVE BODY THEREFORE HAD TO REPLACE THE CVT VALVE BODY. CAR HAS 146,000 MILES HOWEVER CVT HAS BEEN PROPERLY MAINTAINED AND CVT FLUID REPLACED EVERY 30,000. SUBARU IS HIDING THE ISSUES WITH THE CVT MODEL TR-580 AND PURPOSELY EXTENDING THE WARRANTY ONLY UP TO 100,000. I BELIEVE THEY KNOW THE CVT WILL FAIL AFTER 100K AND DON'T WANT TO PUT OUT THE MONEY TO ISSUE A PROPER RECALL. THE OPTIONS TO FIX THE ISSUE ARE EITHER CVT VALVE BODY REPLACEMENT OR FULL TRANSMISSION REPLACEMENT WHICH ARE BOTH VERY COSTLY. SUBARU NEEDS TO ISSUE A PROPER RECALL BECAUSE I WORRY THAT MY REPLACEMENT OF VALVE BODY COULD MEAN I STILL NEED TO REPLACE THE ENTIRE CVT TRANSMISSION IF SOMETHING ELSE FAILS ON THE INTERNALS IN THE NEAR FUTURE.

Sep 24, 2020

+ 13 more complaints for this component

AIR BAGS,SEATS

9 complaints

PASSENGER SEAT AIRBAG WARNING LIGHT SHOWS PASSENGER AIRBAG DISABLED WHILE A PASSENGER IS IN THE SEAT. THIS HAPPENS WHETHER THE CAR IS MOVING OR STOPPED. CAR IS A 2012 SUBARU IMPREZA 5-DOOR WAGON, BUILT 10/2011. I SEE 2012 IMPREZA SEDANS HAVE BEEN RECALLED, BUT I AM HAVING THE SAME ISSUE AS THOSE, BUT MY CAR IS A 5-DOOR WAGON AND ISN'T ON THE RECALL LIST. PLEASE EXPAND THE RECALL.

Oct 17, 2018

OCCUPANT DETECTION SUSTEM ON PASSENGER SIDE MALFUNCTION, DOES NOT ALWAYS RECOGNIZE PASSENGER. SOMETIME S IT STOPS WORKING IN MIDDLE OF TRIP. HAPPENS SPORADICALLY, BUT IS BECOMING MORE FREQUENT AND DOES NOT ALWAYS RESOLVE WITH RESTARTING CAR. HAS TO DO WITH CAPACITANCE DETECTION, BUT SO FAR SUBARU DEALERS I CONTACT ACT LIKE IT'S NOT AN ISSUE THOUGH EARLIER MODEL APPARENTLY HAS RECALL FOR EXACT ISSUE. AND NO THE PASSENGER ISN'T WET. HAS BEEN OCCURRING FOR OVER A YEAR AND WE HAVE PULLED OVER AND RESTARTED CAR, BUT ON RECENT TRIP IT WAS MUCH WORSE. AND SHOULDN'T BE HAPPENING ANYWAY!

Aug 18, 2018

I WAS DRIVING DOWN THE INTERSTATE WITH A PASSENGER AND THE AIRBAG LIGHT CAME ON AND THE LIGHT FOR THE PASSENGER AIRBAG SAID OFF. WHILE DRIVING, MY PASSENGER LOOKED UP SOME TROUBLESHOOTING FOR THIS ISSUE. APPARENTLY THERE IS A RECALL FOR OTHER SAME YEAR, SAME MAKES AND MODELS OF MY VEHICLE. MY VEHICLE IS NOT PART OF THIS RECALL BASED ON WHAT MONTH IT WAS MADE. AFTER I STOPPED THE CAR AND RESTARTED IT, THE LIGHT DID NOT ILLUMINATE AGAIN UNTIL I WAS GOING AT A HIGH RATE OF SPEED AGAIN. THIS HAS HAPPENED MORE THAN ONCE. EVERY TIME WITH A PASSENGER AND DRIVING ON AN EXPRESSWAY.

Oct 01, 2017

I WAS DRIVING DOWN THE INTERSTATE HIGHWAY WITH MY MOTHER IN THE PASSENGER SEAT WHEN I SUDDENLY NOTICED THAT THE AIRBAG LIGHT ON THE DASHBOARD HAD COME ON. I THEN LOOKED AT THE PASSENGER AIRBAG SENSOR LIGHT AND NOTICED THAT IT WAS IN THE "OFF" POSITION. IT CONCERNED ME THAT MY PASSENGER WAS NOT BEING DETECTED BY THE AIRBAG SENSOR, ESPECIALLY CONSIDERING THAT I WAS DRIVING AT A SPEED OF 65 MPH. WE CONTINUED TO OUR DESTINATION AND THEN SHUT OFF THE CAR AND RESTARTED IT TO SEE IF THE AIRBAG SENSOR WOULD DETECT MY PASSENGER, WHICH IT DID NOT. AFTER THIS INCIDENT, I BROUGHT THE CAR TO MY DEALERSHIP SERVICE CENTER AND WAS TOLD THAT THE SENSOR IN THE SEAT WAS FAULTY AND, AS A RESULT, THE ENTIRE SEAT BOTTOM NEEDED TO BE REPLACED, AT A COST OF ABOUT $1000. THEY CLAIMED THAT THE SENSOR CAN BE RENDERED INEFFECTIVE BY LIQUID SPILLS, THOUGH I HAVE NO RECOLLECTION OF EVER SPILLING ANYTHING LIQUID ON THE PASSENGER SEAT OF THIS CAR. I THEN LOOKED ONLINE AND DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THIS MAKE/MODEL/YEAR SUBARU, AND THAT SUBARU ACTUALLY ISSUED A RECALL FOR 32,000 2012 SUBARU IMPREZAS (HTTP://BLOG.CARANDDRIVER.COM/SUBARU-RECALLS-32000-IMPREZAS-FOR-AIRBAG-SENSORS/). UNFORTUNATELY, AS WAS EXPLAINED BY MY DEALER, MY PARTICULAR VIN WAS NOT INCLUDED IN THAT RECALL. THE DEALER'S SERVICE REPS EXPLAINED THAT IF I CONTINUE TO DRIVE WITH A PASSENGER IN MY VEHICLE AS IS, THE PASSENGER AIRBAG MAY NOT DEPLOY IN AN ACCIDENT, AS THE SENSOR MAY OR MAY NOT BE ACCURATELY DETECTING THE PRESENCE OF A PASSENGER. I BELIEVE THIS IS A HUGE SAFETY CONCERN, AND ONE WHICH I SHOULD NOT HAVE TO PAY TO FIX, CONSIDERING THAT THERE HAS ALREADY BEEN A RECALL AFFECTING THE EXACT SAME MAKE/MODEL/YEAR CAR THAT I DRIVE. SINCE SEEING THE DEALER, I HAVE HAD THIS HAPPEN ONCE MORE. I WAS DRIVING CITY STREETS WITH A PASSENGER, AND THE AIRBAG LIGHT CAME ON AND THE PASSENGER AIRBAG LIGHT WAS "OFF."

Sep 23, 2017

THE AIRBAG SENSOR IN THE PASSENGER SEAT HAS FAILED 3 TIMES WHILE THE CAR WAS UNDER WARRANTY AND NOW AGAIN OUT OF WARRANTY. WHEN A PASSENGER IS SITTING IN THE SEAT WHILE DRIVING, THE AIRBAG SENSOR DOESN'T RECOGNIZE THE PASSENGER'S WEIGHT, AND THE AIRBAG LIGHT WILL NOT TURN ON, PUTTING MY PASSENGER AT RISK. UNDER WARRANTY, CARR SUBARU IN BEAVERTON OREGON REPLACED THE SENSOR EACH TIME IT FAILED. THEY BRIEFLY EXPLAINED TO ME THAT THE SENSOR "FAILS ALL THE TIME" AND "ITS POORLY DESIGNED." IF I UNDERSTOOD THEM CORRECTLY, THESE TYPE OF SENSORS ARE NO LONGER USED IN NEWER MODELS OF MY CAR. I AM NOW HAVING THE AIRBAG ISSUE AGAIN AND I AM NOT COVERED BY WARRANTY, I FEEL THIS IS A MAJOR SAFETY ISSUE. SUBARU SHOULD TAKE RESPONSIBILITY FOR THIS FAULTY SYSTEM AND REPLACE IT COMPLETELY, RATHER THAT JUST REPLACING THE SENSOR THEY ALREADY KNOW IS FAULTY.

Nov 05, 2016

+ 4 more complaints for this component

ELECTRICAL SYSTEM

7 complaints

The fan controls in the center of the dash failed. Fan speed 1&2 work, but 3&4 do not. After pulling the center dash controls out, I found that the plug connecting the fan speed controls to the wiring harness was burnt. This is a concern cause it could have burned other components or caused a fire.

Aug 23, 2025

The AC unit suddenly shutoff and there was a burning smell while I was driving. It turns out that the connector on the back of the climate control unit had either drawn too much current, or the resistance was too high, and the connector had started burning. Fortunately, the melted plastic interrupted the electrical connection, and the fire had went out on its own. It looks like this is not an isolated incident, and several others have dealt with similar when looking online.

Dec 31, 2024

Fire: 1

50% of the time or more, the ignition refuse to release the key. When turning the key to take it out of the ignition, there are three clicks before the key releases. Mine often clicks twice and will not go beyond this point. I searched and found at other people have the same problem. Sometimes if I place my foot on the brake and put it in neutral, then back to park it will release, but this does not work every time and it can lead to much confusion when parking. People sometimes can’t tell if im trying to move or park. This doesn’t appear to be an isolated incident

Apr 27, 2022

MY CAR KEY GETS LOCKED / STUCK IN MY IGNITION WHEN I PUT MY CAR IN PARK AND ATTEMPT TO TURN IT OFF. IT CAN TAKE UP TO 5 MINUTES FOR THE KEY TO BECOME FREE AND I AM ABLE TO REMOVE IT. THIS HAS BEGUN TO HAPPEN MORE FREQUENTLY RECENTLY AND NOW HAPPENS ALMOST EVERY TIME I PUT MY CAR IN PARK. THIS HAPPENS WHEN MY CAR IS STATIONARY.

Aug 17, 2020

ON THE HEATER CONTROLS, FOR THE FAN SPEED, THE CONNECTOR ON THE BACK CAUGHT FIRE, I WAS ABLE TO STOP IT IN TIME TO PREVENT ANY FURTHER DAMAGE. MY MOTHER IN LAW AND MY SON RIDE THAT CAR DAILY, COULD OF BEEN A DISASTER. I HAVE PURCHASED A NEW PART, REPLACED THE PLUG, AND SAME ISSUE OCCURED, STARTED SMOKING AND RUINED ANOTHER HEATER CONTROL. USED AUTO PART LOCATIONS NEAR ME REPORTED THE SAME ISSUE ON AT LEAST 3 OTHER CARS. SEE ATTACHED IMAGES.

Jul 02, 2020

Fire: 1

+ 2 more complaints for this component

STEERING

7 complaints

The contact owns a 2012 Subaru Impreza. The contact stated that while driving at an undisclosed speed, upon pressing the horn, he became aware that the horn was inoperable. The contact stated that the failure had previously been intermittent. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering roll connector. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 10V283000 (Steering) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.

Sep 22, 2023

MY POWER STEERING PUMP WENT OUT AT 57000 MILES. I HAD IT REPLACED AND MY STEERING RACK IS MESSED UP.

Feb 21, 2020

PARTIAL LOSS OF ELECTRONIC POWER STEERING AFFECTING ABILITY TO STEER RIGHT. CAR NATURALLY PULLS TO THE LEFT (INTO ONCOMING TRAFFIC) DUE TO POWER STEERING ASSIST BEING STRONGER THAT DIRECTION. DEALER INDICATES THERE IS A SERVICE BULLETIN FOR THIS ISSUE (CRACKED EPS GEAR BOX), SO IT IS KNOWN. BUT THERE HAS NOT YET BEEN A RECALL FOR THIS ISSUE.

Jun 12, 2019

HARD LEFT STEERING SUDDEN LOSS OF CONTROL TO RIGHT WHILE IN MOTION 97K MILES FAULTY RACK AND PINION MECHANIC VERIFIED 12/31/2018 860-774-4514 (RON-OWNER) *DT CONSUMER STATED DESIGN DEFECT. *JB

Dec 31, 2018

DEALER ROAD TESTED VEHICLE AND NOTED: "VERIFIED STEERING PULLING TO THE LEFT AND STEERING WHEEL PULLING. TECH FOLLOWED RECOMMENDED DIAGNOSTIC TREE. TECH FOUND (STEERING) GEARBOX CRACKED."

Jun 25, 2018

+ 2 more complaints for this component

VEHICLE SPEED CONTROL

6 complaints

1. 5/12/17. RANDOM SURGE FROM STOP OR SLOW SPEED. STOPPED AT LIGHT, GENTLY STEPPED ON GAS TO PULL AHEAD, CAR SURGED HARD AND QUICKLY INTO THE CAR IN FRONT OF ME. $1500 DAMAGE TO MY CAR. 2. 1/11/18. STOPPED AT LIGHT, GENTLY STEPPED ON GAS TO PULL AHEAD, CAR SURGED VERY HARD AND QUICKLY INTO THE CAR IN FRONT OF ME, THAT WAS QUITE SOME DISTANCE AWAY! AS I KNEW THE CAR HAS AN ISSUE WITH SURGING. THIS TIME $9500 DAMAGE TO MY CAR, UNKNOWN AMOUNT TO OTHER CAR. STATE FARM SHOULD HAVE TOTALED CAR, SAID INTERIOR WAS IN GREAT CONDITION. SO NOW WE HAVE TO KEEP DRIVING A CAR THAT IS NOT SAFE. 3. 3/5/18 (APPROX) THIS TIME I WENT TO PICK UP MY GRANDSON AT AFTERNOON PROGRAM, THE PARKING LOT ON HILL OVERLOOKING THE SCHOOL. STOPPED TO PARK, NEEDED TO PULL UP A BIT, GENTLY STEPPED ON GAS AND CAR SURGED HARD AND QUICKLY. IF CURB HAD NOT BEEN BIG ENOUGH, I WOULD HAVE WENT DOWN HILL INTO CLASSROOM FULL OF CHILDREN. THE RESPONSE FROM SUBARU HAS BEEN THERE'S NOTHING WRONG, JUST VERY RESPONSIVE GAS PEDAL. BS! I HAVE BEEN DRIVING FOR 40 YEARS WITH NO ACCIDENTS NOW 2 IN 6 MONTHS AND I ALMOST WAS INVOLVED IN A MAJOR TRAGEDY. THIS NEEDS TO STOP NOW BEFORE SOMEONE IS KILLED. MAKE SUBARU RECALL IMMEDIATELY AND FIX THIS ISSUE. I AM NOT THE ONLY ONE, I FOUND OUT ONLINE. THE REASON WE BOUGHT A SUBARU WAS FOR SAFETY , NOW IT IS NOT SAFE TO DRIVE.

Jun 12, 2019

Crash: 1

LOST THROTTLE CONTROL ON THE HIGHWAY(THROTTLE DISCONNECTED?) DOING 60+MPH, CAR BEHIND ALMOST HIT ME. CODE SHOWS A FAULTY PEDAL POSITION ASSEMBLY.

Apr 01, 2019

ON THREE SEPARATE OCCASIONS (APRIL 10, 2016, JUNE 13, 2016 AND AUGUST 5, 2016),SUDDENLY AND WITHOUT WARNING, THE CAR STOPPED RESPONDING TO GAS PEDAL INPUT, STOPPED RUNNING, AND COASTED TO A STOP. THE ENGINE WOULD CONTINUE TO RUN, BUT THE CAR WOULD NOT MOVE. FORTUNATELY THE INCIDENTS OCCURRED WHILE ON CITY STREETS, AND NOT ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, I WOULD HAVE BEEN REAR ENDED. THAT WOULD HAVE HAD TRAGIC, PERHAPS FATAL CONSEQUENCES. THE CAR IS CURRENTLY AT THE DEALER'S FOR REPAIR AFTER THE THIRD AND LATEST INCIDENT. I HAD TAKEN IT TO THE DEALER'S AFTER EACH OF THE OTHER INCIDENTS AS WELL.

Aug 16, 2016

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE ATTEMPTING TO EXIT A PARKING LOT, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESUMED NORMAL OPERATION AFTER ENGAGING THE BRAKES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000. UPDATED 09/28/16*LJ *TR

Aug 10, 2016

I WAS DRIVING ON THE HIGHWAY AND I WAS ACCELERATING TO PASS SOMEONE WHEN ALL OF A SUDDEN MY CAR REVVED UP VERY HIGH AND ACCELERATED VERY FAST TO AN UNINTENDED SPEED. I BRAKED WITH NO EFFECT. I PUT ALL MY WEIGHT ON THE BRAKE, ALMOST STANDING UP, FOR ABOUT 10 SECONDS, THEN I HEARD A LOUD SNAP UNDER THE CAR, LIKE I JUST UNSTUCK SOMETHING, THEN IT REVVED BACK DOWN TO A CONTROLLABLE SPEED. IF IT WASNT FOR THE FACT IT WAS EARLY MORNING AND THERE WEREN'T AS MANY CARS AROUND ME ON THIS HIGHWAY I WOULD HAVE SURELY BEEN HIT OR HIT SOMEBODY ELSE. VERY SCARY. LUCKILY, I DIDN'T, AND MY CAR'S BEEN DRIVING OKAY FOR PAST FEW DAYS ; IT IS AT THE DEALERSHIP AS I WRITE THIS (4/21/16) GETTING CHECKED OUT.

Apr 21, 2016

+ 1 more complaint for this component

SERVICE BRAKES

5 complaints

While driving, I suddenly lost braking ability and the brake pedal would go to the floor before slowing the car. I drove slowly approximately 1-2 miles, using the emergency brake and downshifting to control my speed, stopping at a local auto repair garage. On inspection, on the brake lines had rusted through completely and the other was soft, leaking brake fluid.

Mar 29, 2023

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING 30 MPH, THE BOLT ATTACHED TO THE BRAKE CALIPER FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Sep 28, 2016

CAR WITH ONLY 65,000MILES, MINIMAL BRAKING SINCE LIVE AND TRAVEL ON COUNTRY ROAD. HAD REAR BRAKE PADS REPLACED. ONE MONTH LATER, AFTER LONG DRIVE THEN CAR SITTING FOR A WEEK, MASTER CYLINDER FAILED. NOTED NO BRAKES WHEN STARTED UP THE CAR AGAIN.

Aug 31, 2016

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE CONTINUED TO ACCELERATE UNTIL CONSTANT PRESSURE WAS APPLIED TO THE BRAKES. THE FAILURE RECURRED THREE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V562000 (SERVICE BRAKES, HYDRAULIC); HOWEVER WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Jan 29, 2013

THIS ISSUE HAS HAPPENED TWICE, SO I FEEL IT'S NECESSARY TO REPORT IT TO THE NHTSA. THE FIRST TIME THIS ISSUE WAS HAPPENING, I WAS FOLLOWING ANOTHER CAR GOING SLIGHTLY DOWNHILL AT ABOUT 30MPH. THE POSTED SPEED LIMIT WAS 35MPH SO I FELT LIKE I WAS CONSTANTLY SWITCHING BACK AND FORTH BETWEEN THROTTLE AND BRAKE, BUT NOT SO QUICKLY AS TO PRESS THEM AT THE SAME TIME. WHEN THIS ISSUE OCCURED, THERE WERE THREE SOLID YELLOW/ORANGE/GOLD (DEPENDING ON HOW YOU LOOK AT COLORS) LIGHTS LIT UP SOLIDLY IN THE INSTRUMENT CLUSTER: THE TRACTION CONTROL LIGHT, THE ABS LIGHT, AND THE HILL HOLD ASSIST LIGHT. I IMMEDIATELY PULLED INTO THE NEAREST PARKING LOT WHICH WAS ABOUT 15 FEET AWAY. I TRIED EVERYTHING TO GET THE LIGHTS TO GO AWAY BEFORE TURNING THE CAR OFF, AND WHEN NOTHING WORKED I FINALLY JUST CYCLED THE IGNITION OFF THEN BACK ON. ALL THREE MAGICALLY WENT AWAY BY DOING THIS. THE SECOND TIME THIS HAPPENED WAS ONLY A FEW DAYS AGO AND I WAS LITERALLY JUST SITTING IN MY DRIVEWAY ON A LEVEL SURFACE. MY HOUSE IS RECESSED INTO THE GROUND ABOUT 10 FEET FROM THE TOP OF MY DRIVEWAY, WHERE THE TOP IS ACTUALLY LEVEL AND IT IS WHERE I WAS SITTING AT. SITTING THERE, I REVVED MY ENGINE AND SLOWLY ROLLED DOWN THE DRIVEWAY (IN NEUTRAL, SO I DIDN'T GO ANYWHERE). BEFORE THE RPMS WENT BACK TO AN IDLE I STARTED ROLLING DOWN OUR DRIVEWAY (WHICH IS AT LEAST A 30 DEGREE SLOPE DOWNHILL) BUT WHEN ROLLING DOWN I WAS DEFINITELY ON THE BRAKES A LITTLE AS TO NOT GO EVEN PAST 1MPH -- SO VERY SLOW. I NOTICED ALL THREE LIGHTS CAME ON AGAIN. THIS TIME I DECIDED TO LET IT SIT FOR A WHILE SO I CAN TRY EVEN MORE TROUBLESHOOTING. STILL NO RESULTS UNLESS I CYCLED THE IGNITION. I TOOK IT INTO THE DEALER TODAY FOR AN ECM UPDATE THEY SENT ME IN THE MAIL, AND THEY SAID THEY DID SEE A "BRAKE SWITCH ERROR" FOR CODE "HISTORY" BUT THERE WERE NO CURRENT CODES. A SIMPLE GOOGLE SEARCH SHOWS HUNDREDS OF PEOPLE WITH THE SAME PROBLEM.

Jan 14, 2013

ELECTRICAL SYSTEM,AIR BAGS

5 complaints

THERE IS A SAFETY ISSUE WITH THE OCCUPANT DETECTION SYSTEM. WHEN THERE IS A PASSENGER IN THE FRONT RIGHT SEAT THE AIRBAG SIGN WILL SAY PASSENGER AIRBAG OFF. THIS WILL HAPPEN WHEN THE CAR IS MOVING OR STATIONARY.

Aug 07, 2018

PASSENGER AIRBAG OCCUPANT DETECTION SYSTEM (ODS) TURNS AIRBAG OFF WITH ADULT IN THE FRONT PASSENGER SEAT. ADULT PASSENGER HAD SEAT UPRIGHT, EVERYTHING DRY. NO DEVICES PLUGGED IN. WE HAD BEEN DRIVING FOR 5 HOURS WHEN LIGHT CAME ON SAYING PASSENGER AIRBAG OFF. STOPPED FOR GAS, TURNED CAR OFF AND BACK TO NORMAL FOR ONLY 5 MINUTES. NOW LIGHT IS ON AS IF NO PASSENGER IN SEAT WHEN IN FACT THERE IS AN ADULT THERE.

Aug 02, 2017

FALSIFICATION OF RECALL SERVICE WORK PERFORMED FOR RECALL WQT-55 THAT IS RELATED TO THE AIR BAG NOT DEPLOYING BASED ON AN ISSUE W/ THE OCCUPANT DETECTION SYSTEM. WALDORF SUBARU STATES THEY PERFORMED THAT THEY DIDN'T DO. SUBARU HAS BEEN EXTREMELY SLOW AN UNRESPONSIVE IN ADDRESSING THIS ISSUE. MY CAR WAS ORIGINALLY TAKEN TO WALDORF SUBARU TO HAVE THE RECALL PERFORMED, AFTER WHICH I HAD A SERVICE WORK ORDER INDICATING IT WAS COMPLETE. I RECEIVE A PHONE CALL 2 DAYS LATER FROM THE PARTS MANAGER INDICATING THE "PART THAT WAS NEEDED FOR THE RECALL IS NOW IN STOCK." AS A SECOND CHECK, I TOOK MY VEHICLE TO ANOTHER SUBARU LOCATION (HERB GORDON SUBARU/MILE ONE) TO CHECK IT OUT AND VERIFY IF THE RECALL HAD BEEN IN FACT FIXED, THIS PROVED THAT IT HAD NOT BEEN FIXED. I OBTAINED A SERVICE WORK ORDER WITH THESE DETAILS. I CONTACTED SUBARU TO HAVE THEM ADDRESS THIS, AND THEY HAVE BEEN SLOW TO RESPOND AND HAVE BEEN UNRESPONSIVE TO THE CONCERNS THAT HAVE BEEN RAISED. THEIR INTERNAL COMPLAINT NUMBER HAS BEEN OPENED TO ADDRESS THIS ISSUE: SR #:1-17536427192

Oct 11, 2016

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BECAME FRACTURED AND WAS REPLACED BY THE DEALER. AFTER THE SEAT WAS REPLACED, THE PASSENGER SIDE "AIR BAG OFF" WARNING LIGHT WOULD ILLUMINATE WHENEVER THE SEAT WAS WET OR LIGHTLY DAMP. THE FAILURE DID NOT OCCUR PRIOR TO THE SEAT REPLACEMENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V419000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.

Nov 02, 2015

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE FRONTAL SIDE PASSENGER AIR BAG LIGHT WOULD TURN OFF AFTER APPROXIMATELY 20 MINUTES WHEN A PASSENGER WAS OCCUPYING THE SEAT. ALSO, THE CONTACT MENTIONED THAT THE FRONTAL DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Jul 22, 2015

UNKNOWN OR OTHER

4 complaints

The occupant control unit in my car has failed, and there is an open recall (Reference #WQT-55R) for the engine diagnostic code (B1650) for my specific part number for the occupant control unit, but the Subaru dealership is saying that my VIN number does not apply. The problem is a well known Subaru issue where the passenger airbag fails to turn on, and Subaru has recalled other vehicles of our make and model from this year (2012) for this problem.

Jan 12, 2024

WHILE DRIVING MY VEHICLE, A FEW OF THE DASHBOARD LIGHTS LIT, ENGINE OIL, ABS, AT, MIL, VEHICLE DYNAMICS. WHEN I ARRIVED HOME, THE DIAGNOSTIC TOOL REVEALED A P0700 AND P2764 CODES. UNFORTUNATELY THE WARRANTY DOES NOT COVER THE ISSUE BECAUSE IS OVER 100000 MILES. THE ISSUE AS PER MY RESEARCH IS WELL KNOWN TO SUBARU. NOW THE REPAIR IS GOING TO COST ME $2500.00

Aug 04, 2019

WE WERE RIDING ALONG AT LESS THAN 40MPH, AND WITH NO WARNING, THERE WAS A SUDDEN, LOUD, EXPLOSION NOISE ON THE ROOF OF THE CAR. WE PULLED OVER TO DISCOVER THAT THE SUNROOF HAD SHATTERED. THERE WAS NO ONE ON THE ROAD NEAR US AT THE TIME, AND THERE IS NOTHING ABOVE TO SEND ANYTHING DOWN. WE ARE POSITIVE THAT NOTHING HIT OUR ROOF. IF THE INTERNAL COVER HAD NOT BEEN CLOSED ONE OF THE 3 OF US COULD HAVE BEEN SERIOUSLY INJURED AND THIS INCIDENT VERY NEARLY COULD HAVE CAUSED A SERIOUS ACCIDENT. SUBARU REFUSES TO TAKE RESPONSIBILITY FOR WHAT IS VERY CLEARLY A MANUFACTURING DEFECT.

Jan 03, 2018

WHILE DRIVING ON FREEWAY ,SUNROOF GLASS EXPLODED FOR UNKNOWN REASON.

Feb 04, 2016

ELECTRICAL SYSTEM,AIR BAGS,SEATS

3 complaints

The Airbag warning light has been lit within the dashboard. The front passenger seat airbag is faulty and is not able to correctly sense when a passenger is within the seat or not, which disables the airbags. This can be deadly to the passenger if in an accident. The issue seems to be in the ODS passenger seat mat that determines when the airbag is active or not. If moisture is able to get within the mat, then it can short the circuit and cause airbags to not deploy. My car was "supposed" to already been fixed with the issue in 2015 on the recall #WQT55, NHTSA Campaign 15V419000, but I don't believe the underlying issue was fixed correctly or the same part has failed again. Looking further into recalls, the exact same issue is happening again with Subarus with #WRA-24 and NHTSA campaign 24V227. The dealer has asked me to pay over $1700 on to replace this part. Subaru America should fully cover the cost of any Passenger ODS issue especially when there have already been two recalls with the exact same issue.

Jan 05, 2025

WHEN A PASSENGER OF 215LBS OR MORE SITS IN MY 2012 SUBARU IMPREZA PASSENGER SEAT FOR MORE THAN 10MILES THE AIRBAG LIGHT COMES ON AND THE PASSENGER AIRBAG IS TURNED OFF.

Sep 07, 2015

DRIVING DOWN MOUNTAIN AFTER DAY OF SKIING. ROADS WERE TREACHEROUS AND ICY. 20 MINUTES INTO THE DRIVE, DRIVER AND PASSENGER AIRBAG LIGHTS TURNED ON, INDICATING THAT AIRBAGS WOULD NOT DEPLOY IN THE CASE OF A COLLISION. SEVERAL MONTHS LATER I WAS WEARING A DAMP BATHING SUIT WHILE DRIVING AND THE SAME SITUATION OCCURRED, INDICATING THAT THE AIRBAGS WOULD NOT DEPLOY IN THE EVENT OF A COLLISION. ON ANOTHER OCCASION, I WAS DRIVING ON A HOT DAY WITH THE WINDOWS DOWN. I WAS SWEATING QUITE A BIT AND THE AIRBAG LIGHT ON MY SUBARU IMPREZA TURNED ON YET AGAIN. THIS ISSUE WAS BROUGHT UP WITH THE DEALERSHIP WHILE THE CAR WAS STILL UNDER WARRANTY. THE DEALER'S SERVICE DEPARTMENT SIMPLY RESET THE SENSOR, NOT SOLVING THE ISSUE OR COMPREHENDING THE SEVERITY OF THIS ISSUE. THE OCCUPANT DETECTION SENSOR IN THE SEAT MUST HAVE FAULTED AND TURNED OFF THE AIRBAGS WHEN A SMALL AMOUNT OF SNOW/WATER/SWEAT ON MY REAR CAUSED A FAULT IN THE ELECROSTATIC SENSOR. THE OCCUPANT DETECTION SENSOR IS AN ELECTROSTATIC SENSOR THAT WILL FAULT WHEN IT SENSES AN ARBITRARY AMOUNT OF MOISTURE. AN INTERNAL MEMO IN AUGUST 2012 FROM SUBARU TO IT'S DEALERS IN NORTH AMERICA ACKNOWLEDGED, BUT NOT SOLVED THIS PROBLEM WITH THE AIRBAGS NOT ENGAGING WHEN THE SEAT IS WET. FROM SUBARU'S INTERNAL MEMO: "WHEN WATER OR ANYTHING WITH HIGH MOISTURE CONTENT IS SPILLED ON THE FRONT PASSENGER SEAT CUSHION, THE AIRBAG IS DESIGNED TO REMAIN OFF UNTIL THE SEAT CUSHION IS DRY". *TR

Jan 14, 2015

POWER TRAIN,ENGINE

3 complaints

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE THE VEHICLE WAS AT A STOP, IT STALLED, THE ENGINE SHOOK, AND THE RPMS WENT UP AND DOWN. ALSO, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

Jul 31, 2019

MY SON'S 2012 SUBARU IMPREZA, WAS BOUGHT USED, WITH 59,000. MILES, WITH HOPE OF OWNING A RELIABLE, SAFE VEHICLE ON 2/11/16. ON 6/26/16 HE WENT FOR A ROUTINE OIL CHANGE AND WITHIN ONE WEEK THE CAR WAS COMPLETELY SEIZED. HE WAS DRIVING HOME, NO WARNING LIGHTS, OR ANYTHING JUST MADE A LOUD SOUND THEN HE WAS JUST BARELY ABLE TO MAKE IT TO THE SIDE OF A BUSY 3 LANE ROAD TO CALL FOR A TOW TRUCK. AT THE TIME, WE WORRIED THAT THE OIL CHANGE MAY HAVE BEEN DONE IMPROPERLY AND CAUSED THE ISSUE. WE CONTACTED THE BUSINESS, WHO THEN HAD A ASE CERTIFIED MECHANIC/INSPECTOR VERIFY THAT IT WAS NOT THE OIL CHANGE BUT AN INTERNAL ENGINE PROBLEM. WE THEN HAD TOWED IT AGAIN TO SUBARU DEALER THAT WAS 7/12/16. THEN WE BEGAN CALLING- DAILY OR EVERY OTHER DAY; TO THE SERVICE MANAGER AND EMAILING TO CORPORATE SUBARU- ASKING WHAT IS WRONG WITH HIS CAR? WHY DID IT HAPPEN? WHAT CAN BE DONE? WHAT WILL IT COST? FINALLY, ON 8/22/16, WE HEARD FROM SUBARU SAYING THAT THE VEHICLE WAS OUTSIDE THE WARRANTY -BUT WILL AUTHORIZE A $2,000. TOWARD REPAIR OR NEW CAR. WE CALLED THE DEALER AGAIN BECAUSE WE STILL HAD NOT HEARD OR RECEIVED A REASON/QUOTE OF REPAIR. WE WERE TOLD THAT IT WAS DAMAGE TO A PISTON AND IT WOULD COST AT LEAST $10,000. AND THEY DID NOT RECOMMEND IT; BETTER TO TALK TO SALES. THE WARRANTY IS FOR 60,000 MILES OR 5 YEARS ON THE POWERTRAIN, WE ARE AT 67,000 MILES AND 4 YEARS. SO NOW WE STILL OWE $8,000. AND HAVE $10,000. REPAIR, AND THEY ARE OFFERING $2,000. MONEY VS SAFETY AND NOW VS TRUST WE WANT A SAFE RELIABLE CAR, FROM A COMPANY THAT WE COULD TRUST. WE THOUGHT THAT WAS SUBARU.

Sep 04, 2016

GAS PEDAL IS ULTRASENSITIVE LEADING TO SURGING AT LOW SPEED. HARD TO CONTROL VEHICLE AT LOW SPEED MANEUVERING IN PARKING LOT. DEALER SAYS THIS IS NORMAL. YOU WILL FIND MANY DISCUSSIONS ON THE WEB IF YOU SEARCH FOR "SUBARU SENSITIVE GAS PEDAL, A GENERALLY KNOWN ISSUE. FIND MANY DISCUSSIONS ABOUT "REMAPPING" AND JACK-RABBIT STARTS. *TR

Jun 21, 2014

WHEELS

3 complaints

IN 2014 TIRE PRESSURE MONITORING SYSTEM LIGHT STARTED BLINKING THEN REMAINED ILLUMINATED. NOW 2016 SAME PROBLEM NOW TOLD ONE OF THE TIRE PRESSURE MONITORING SYSTEM SENSORS IS AGAIN DEFECTIVE BUT NOT UNDER WARRANTY.

May 25, 2016

IN A CRIME RIDDEN NEIGHBORHOOD I HAD A FLAT TIRE WHICH I WAS UNABLE TO CHANGE. THIS WAS DUE TO MY SUBARU LABELED AND PACKAGED "MCGARD" WHEEL KEY WHICH CRACKED AND BECAME UNUSABLE. TIRE SALES AND REPAIR FACILITY SUMMONED FOR ASSISTANCE REPORTS THEY HAVE A "BUCKET" FULL OF THIS BRAND OF WHEEL LOCK "KEYS" WHICH CRACKED AND BECAME UNUSABLE. AFTER MY FIRST MCGARD WHEEL LOCK KEY CRACKED, MCGARD SENT ME A FREE WHEEL LOCK "KEY" AND SAID THE ORIGINAL CRACKED, BECAUSE SOMEONE USED EXCESSIVE AIR-WRENCH TORQUE TO REMOVE LUG NUTS. I BELIEVE THIS TO BE UNTRUE, BECAUSE TO ELIMINATE THIS POSSIBILITY, I PERSONALLY ATTEMPTED TO REMOVE THE FOUR KEYED WHEEL LOCKS (WITH MY BRAND NEW WHEEL LOCK KEY) PRIOR TO A TIRE ROTATION AT A TIRE SALES FACILITY. THE BRAND NEW WHEEL LOCK KEY CRACKED AGAIN (AFTER THE THIRD MCGARD LUG), SIMPLY BY ME TRYING TO REMOVE THE KEYED LUGS. IT SHOULD BE NOTED SUBARU LUG NUT TORQUE HAD BEEN APPROXIMATELY 62' LBS., AND IT IS NOW APPROXIMATELY 85' LBS. PLEASE ALSO SEE MY OTHER NHTSA COMPLAINT REGARDING THE UNUSABLE SUBARU SUPPLIED LUG WRENCH. I BELIEVE THIS AFFECTS 2013 MODELS, AND VERY POSSIBLY MODEL YEARS PRIOR TO 2012. *TR

Aug 13, 2014

UNABLE TO CHANGE FLAT TIRE. THE WHEEL-NUT OR LUG-NUT TORQUE REQUIRED BY SUBARU IS 89FT LBS. THIS TORQUE WAS THE TORQUE ON MY WHEEL-NUTS, AS VERIFIED TWICE BY A NEW-TIRE SALES FACILITY. WITH SUBARU'S 11 1/2" WRENCH, MOST WOMEN AND MANY MEN (MYSELF INCLUDED) CANNOT LOOSEN THESE NUTS. MY WEIGHTLIFTING NEIGHBOR COULD NOT BELIEVE HE COULD NOT LOOSEN THE LUG-NUTS WITH THE SUPPLIED WRENCH. THEY ARE THAT TIGHT! THE OWNER'S MANUAL CAUTIONS NOT TO STAND ON THE WRENCH. THIS CONDITION CAN LEAVE SOMEONE STRANDED, PERHAPS IN A DANGEROUS AREA, OR UNDER DANGEROUS CONDITIONS. SUBARU SHOULD VERIFY THIS PROBLEM, BY HAVING INDIVIDUALS TRY TO LOOSEN THE NUTS. ANYONE WITH THIS VEHICLE (DO OTHER MODELS ALSO HAVE THIS CONDITION?) IS ADVISED TO FIGURE A WAY TO REMOVE THESE NUTS BEFORE AN EMERGENCY OCCURS. *TR

Mar 24, 2014

VISIBILITY

2 complaints

The contact's son's father owns a 2012 Subaru Impreza. The contact stated that upon activating the heating system, a burning odor would emit from the vehicle without warning. The vehicle was taken to a dealer where the mechanic discovered melted plastic; as well as black soot, inside the vehicle's instrument panel and harness blower resistor. The contact stated that an unknown fuse and the heater motor were replaced; however, the failure returned. The vehicle was taken to a second dealer(Prestige Subaru of Turnersville NJ) where a diagnostic was performed and the contact was given an estimate for the repair. The vehicle was not repaired. The contact reached out to the manufacturer but was offered no assistance. The failure mileage was approximately 129,173

Feb 03, 2025

I WAS DRIVING DOWN THE ROAD AND HEARD A LOUD NOISE (ALMOST LIKE A GUNSHOT), AND LOOKED UP TO SEE MY SUNROOF/MOONROOF HAD SHATTERED. THE ROAD I WAS DRIVING ON WAS BEING REPAVED, SO I DID HIT A SLIGHT BUMP, BUT I HAD DRIVEN ON THE SAME BUMP FOR THE PREVIOUS 3 DAYS AND SO DID ALL OTHER DRIVERS. I DO NOT KNOW HOW SOMETHING LIKE THIS COULD HAVE OCCURRED. MY CAR DID NOT BOTTOM-OUT OR HIT ANYTHING, BUT SOMEHOW THE SUNROOF HAD SHATTERED. *TR

Apr 07, 2015

STRUCTURE

2 complaints

The contact owns a 2012 Subaru Impreza. The contact stated while the vehicle was under yearly inspection, she was informed that the subframe was corroded. The contact took the vehicle to the local dealer, where it was diagnosed with needing the stabilizer bar, the rocker panels, and the cross members to be replaced. The vehicle was not repaired. The contact called an independent mechanic and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.

Oct 19, 2022

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THERE WAS ABOUT 3 INCHES OF WATER ON THE FLOORBOARD UNDERNEATH THE FRONT PASSENGER'S SEAT IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE LEAK WAS COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE NEAR THE WIRING HARNESSES AND THE FIREWALL HOWEVER, THE EXACT LOCATION OF THE LEAK WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.*DT*JB

Mar 19, 2020

TIRES

2 complaints

Two of the four tires on the car have flaps / tears on sidewalls.

Jul 06, 2021

CRACK IN TIRE SIDEWALL. NO EXTERIOR DAMAGE. TIRE GUY SAID PROBLEM IN MANUFACTURE. *TR

Jan 28, 2013

EXTERIOR LIGHTING

2 complaints

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). WHILE THE CONTACT'S SPOUSE WAS DRIVING AT AN UNKNOWN SPEED, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.

Aug 02, 2019

THE REAR-END LIGHTING (BRAKE LIGHTS, TURN SIGNALS) FOR A NUMBER OF RECENT MODEL YEARS FROM A FEW MANUFACTURERS IS ABSOLUTELY TERRIBLE. IF IT HASN'T ALREADY CAUSED ACCIDENTS I WOULD BE COMPLETELY AMAZED. I HAVE SEEN, ON AT LEAST SUBARUS AND VOLKSWAGENS, BRAKE LIGHTS AND TURN SIGNAL LIGHTS WHICH ARE VIRTUALLY IMPOSSIBLE TO DISTINGUISH IN REAL-LIFE DRIVING SCENARIOS. I AM AN EXCEPTIONALLY SKILLED AND ATTENTIVE DRIVER SO THIS HASN'T CAUSED ME ANY HARM YET, BUT I KNOW MOST DRIVERS ARE NOT SKILLED OR ATTENTIVE. *TR

May 08, 2012

VISIBILITY/WIPER

2 complaints

I WAS AT A STOP AT AN INTERSECTION ABOUT TO MAKE A RIGHT TURN AND ALL OF A SUDDEN MY REAR WINDOW SPONTANEOUSLY SHATTERED AND BROKE. I LOOKED TO SEE IF A CAR HAD HIT ME AND THEIR WAS NO CAR THERE. I PULLED OVER TO INSPECT THE DAMAGE AND LOOKED FOR A ROCK OR STONE. NOTHING WAS THERE, THE REAR WINDOW JUST BROKE ON IT'S OWN. I WAS USING MY REAR DEFROSTER AT THE TIME. IT WAS STRANGE AND I BELIEVE THIS TO BE A FAULT FROM THE FACTORY. I HAVE READ THAT THIS HAS BEEN AN ISSUE IN THE PAST WITH SUBARU. THE REAR GLASS HAD NO CHIPS OR CRACKS PRIOR TO THIS SPONTANEOUS DAMAGE.

Jan 24, 2019

OUTSIDE TEMPERATURE: 33 DEGREES F. NO PRECIPITATION. ROAD CONDITION: DRY, MODERATELY ROUGH ROAD SURFACE. ONCOMING TRAFFIC: NONE INTERNAL HEAT APPLIED TO WINDSHIELD, FULL HEAT, AIR SPEED LEVEL 2. WITHOUT ANY EXTERNAL FORCE BEING APPLIED TO THE WINDSHIELD, SUDDENLY AN APPROXIMATELY 18 INCH CRACK APPEARED IN THE PASSENGER'S PORTION OF THE WINDSHIELD, LOW DOWN, CRACKING FROM SLIGHTLY OFF RIGHT CENTER, TOWARD THE LEFT SIDE OF THE CAR. *TR

Feb 21, 2015

AIR BAGS,SERVICE BRAKES

2 complaints

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO A METAL POWER BOX AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Aug 14, 2015

Crash: 1

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING ON AN ICY ROAD AT APPROXIMATELY 30 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND THE FRONTAL AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD AND THEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Apr 14, 2015

Crash: 1

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

2 complaints

DRIVING ABOUT 30 - 35MPH WHEN ALL OF A SUDDEN THE CAR LOST POWER. THE CAR DID NOT STALL, BUT ENGINE WENT DOWN TO IDLE SPEED AND MY ACCELERATOR PEDAL HAD NO THROTTLE CONTROL. THE "CHECK ENGINE " LIGHT CAME ON AS WELL AS THE "TRACTION CONTROL" LIGHT. I DRIFTED TO THE RIGHT SHOULDER OF THE ROAD AND TURNED ENGINE OFF. AFTER OPENING THE HOOD TO CHECK ENGINE - OBSERVED NOTHING UNUSUAL - I RE-STARTED THE CAR. THE CAR SEEMED BACK TO NORMAL, BUT THE ENGINE CODE LIGHTS STAYED ON. THE WARNING LIGHTS EVENTUALLY TURNED THEMSELVES OFF - 3 OR 4 RE-STARTS LATER. SUBARU DEALER REPORTED A P2138 OBD CODE, BUT HE DID NOT REPLACE/REPAIR ANYTHING. THE SAME EXACT THING HAPPENED 9 MONTHS LATER (JULY 2, 2014), AND SUBARU DEALER REPORTED A P2138 CODE ONCE AGAIN. NO REPAIRS OR REPLACEMENTS DONE! *TR

Jun 07, 2014

WHILE DRIVING IN NORMAL CIRCUMSTANCES, ENGINE POWER WAS LOST, AND COMPLETE LOSS OF THROTTLE CONTROL OCCURRED. CAR WOULD ACCELERATE EXTREMELY SLOWLY, AND NOT PAST 20-25 MPH (PRESUMABLY 'ENGINE FAIL-SAFE MODE'?). THANKFULLY NOT ON A HIGH-SPEED ROAD. OBD CODE WAS P2138, INDICATING A FAULTY ACCELERATOR POSITION SENSOR, WHICH WAS REPLACED BY DEALER UNDER WARRANTY. *TR

Jan 08, 2014

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

2 complaints

2012 IMPREZA... BOUGHT NEW, NOTHING BUT HEADACHES. ALL PROBLEMS LISTED BELOW OCCURRED BEFORE I HAD EVEN OWNED THE CAR 2 YEARS. 1. AT 8-10K MILES - WHILE DRIVING CAR WOULD RANDOMLY TURN OFF PASSENGER AIRBAGS AND ILLUMINATE NO PASSENGER SEATBELT ON THE DASH. TOOK CAR TO DEALER 3 TIMES. DEALER REFUSED TO FIX AS THE "ERROR WAS NOT STORED IN THE COMPUTER." SUGGESTED CELL PHONE WAS THE PROBLEM EVEN THOUGH CELL PHONES WERE NOT NEAR THE SEAT DURING EACH OF THE MULTIPLE INCIDENTS. I HAD TO COMPLAIN TO CORPORATE WHO TOLD THE DEALER TO REPLACE THE SENSOR IN THE SEAT. NO PROBLEMS SINCE. 2. AT 15K MILES - MULTIPLE TIMES CAR WOULD TURN ON CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT SIMULTANEOUSLY. FIRST INCIDENT DEALER SAID "DIRTY CAMSHAFT SENSOR." SECOND INCIDENT I HAD TO REFUSE TO TAKE THE CAR BACK UNTIL THEY ACTUALLY FIXED A PART. DEALER KEPT CAR A WHOLE WEEK AND MADE CALLS TO CORPORATE ENGINEERS. TESTS REVEALED IT WAS A "FAILED OIL PRESSURE VALVE." REPLACED THE PART AND NO MORE PROBLEMS. 3. AT 25K MILES - BAD BATTERY. HAD TO REPLACE WHEN CAR WAS ONLY 1 YEAR AND 10 MONTHS OLD. *TR

Dec 30, 2013

FOLLOWED TOO CLOSELY THROUGH A DOUBLE INTERSECTION WITH A NON-FUNCTIONING LIGHT. POLICE OFFICER DIRECTED TRAFFIC THROUGH THE INTERSECTION BUT APPARENTLY WE HAD TO STOP BEFORE THE SECOND INTERSECTION. APPARENTLY I SLOWED DOWN ENOUGH THAT THE AIRBAG DID NOT DEPLOY. I INDICATED 20 BUT SURELY MY AIRBAG WOULD HAVE DEPLOYED AT THAT SPEED. WAS ABLE TO DRIVE THE CAR UNDER ITS OWN POWER OFF THE ROAD INTO A SUBWAY PARKING LOT. AS I WAS MANEUVERING INTO A PARKING SPOT THE ENGINE CAUGHT ON FIRE. IT SEEMS STRANGE TO ME THAT IF I WAS GOING SLOW ENOUGH FOR THE AIRBAG NOT TO DEPLOY BUT FOR SOME COMPONENTS TO CATCH ON FIRE THAT THE CAR IS ROAD WORTHY. WORTH LOOKING INTO? *TR

May 28, 2013

Crash: 1

Fire: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

HVAC plug pigtail Blower motor resistor Heater control harness Is available for inspection HVAC electrical plugin was badly burned and melted causing risk of fire Summer months created dangerous interior temperatures Winter months & inclement weather created physical distress- & created dangerous vision restrictions/blockage because unable to use defroster Dangerous cab temperatures, limited or blocked vision through windshield created physical distress and distraction for me thus others and property were at elevated risk Yes confirmed by garage. No inspection performed. No warnings available. There are 2 separate incidents: July 2023/august 2023 September 2024/april 2025

May 15, 2025

SUSPENSION,SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2012 Subaru Impreza. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately. The brake warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the control arms and brake lines were severely corroded and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 126,000.

Mar 14, 2025

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

The contact owns a 2012 Subaru Impreza. The contact stated that while driving approximately 30-40 MPH, the vehicle lost power steering functionality and was driven with manual steering. The failure occurred while driving at various speeds. The contact stated that approximately four days after the first failure, the steering wheel failed to move. Additionally, the vehicle was losing oil and one quart of oil had to be added every month. The contact stated that the power steering, ABS, TPMS, transmission automatic transmission fluid (ATF), and 4-WD failure warning lights were illuminated. The passenger occupant sensor chimed for the passenger to secure the seat belt consistently even though the occupant was seated with the seat belt buckled securely. The contact who is a certified mechanic had replaced the rack and pinion. The contact noticed that the threads on the tie rods were close in proximately risking the chance of damaging the tie rods. The ABS module had been replaced. The contact believed that the engine needed to be replaced but the engine was not replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer confirmed there was no recall for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 164,964.

Feb 03, 2025

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Brake Lamp Switch failed in 2018 - we diagnosed the issue, based partly on information from other Subaru owners who had the same problem, and replaced the switch. Since that time, the brake lights have worked fine. We reported this in a letter to Subaru after their recall for the brake lamp switch replacement in 2019. They refused to pay for the part as we no longer have the receipt (not having a crystal ball, we couldn't see any reason to keep it for more than a year in 2018). We did not contest this - in fact, I had merely asked, in my letter, that they note that the part had already failed and been repaired in their records - however, they continue to flag the car as an open safety recall and insist that we bring the car in to replace a switch that no longer needs replacing. I am filing this complaint in the hope that an official record of the incident will fix the records on our car, as their constant recall notices are becoming increasingly more insistent and annoying, and they have also inaccurately noted it as an open recall at the DMV.

Dec 04, 2023

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

The car will not allow me to turn it off and remove the key from the ignition. This is apparently caused by a known issue with the gear box/transmission stick not making proper contact with a metal plate within the box.

Jun 12, 2022

AIR BAGS,UNKNOWN OR OTHER

1 complaint

PASSENGER AIRBAG SYSTEM INTERMITTENTLY REMAINS OFF WHEN PASSENGER IS SEATED IN FRONT PASSENGER SEAT. SOMETIMES IT APPEARS TO OPERATE NORMALLY, BUT ABOUT HALF THE TIME THE PASSENGER AIRBAG INDICATES OFF WHEN IT SHOULD BE ON. VEHICLE MOTION DOES NOT SEEM TO MATTER, WET CONDITIONS DOES NOT SEEM TO MATTER EITHER. UNKNOWN WHETHER THIS IS A PASSENGER DETECTION MALFUNCTION OR A PASSENGER AIRBAG MALFUNCTION.

Nov 15, 2020

STRUCTURE,SERVICE BRAKES

1 complaint

WHEN DEPRESSING THE CLUTCH PEDAL, THERE IS A SQUEAK COMING FROM UNDER THE DASHBOARD WITHIN THE FOOTWELL AREA. SQUEAK IS CONSTANT. FOR SUBARU HAS ISSUED A SERVICE BULLETIN #12-190-15R TO FIX THE CLUTCH & BRAKE PEDAL ASSEMBLY FOR MODEL YEARS 2015-2016 BUT NOT BEFORE. IT IS MY UNDERSTANDING THAT A CRACK IN THE ASSEMBLY IS CAUSING THIS ISSUE AND IF LEFT UNATTENDED, ULTIMATELY COULD CAUSE DECREASED OR COMPLETE FAILURE OF THE CLUTCH AND/OR BRAKE FUNCTIONALITY. SUBARU HAS REDESIGNED THE ORIGINAL PART (#36004FG050) WITH A NEW ONE (#36004FG051) BUT HAS NOT OFFERED TO FIX UNDER AN EXTENDED WARRANTY. I FEEL THIS SHOULD BE A LIFETIME PART, WHICH IS CRITICAL TO SAFELY OPERATING THE VEHICLE, AND ANY REPLACEMENT COST TO FIX SHOULD BE PAID FOR BY THE MANUFACTURER REGARDLESS OF THE VEHICLE'S AGE. THE ATTACHED PICTURE IS NOT FROM MY CAR. I WAS ABLE TO FIND MANY OF THESE PHOTOS ON THE INTERNET AS THIS IS A VERY COMMON PROBLEM.

Nov 11, 2020

SEATS

1 complaint

WHEN DRIVING MY VEHICLE THE PASSENGER AIRBAG WARNING WOULD GO OFF WITH NO PASSENGER IN THE VEHICLE. WHEN I HAVE A PASSENGER IN MY VEHICLE, THE AIRBAG SENSOR CAN'T DETECT A PASSENGER WHICH IS EXTREMELY DANGEROUS. ALSO, FOR WHATEVER REASON THE DRIVERS SEAT ISNT DETECTING A DRIVER SO THE AIRBAG LIGHT IS ON. AFTER GOOGLING THIS ISSUE I SEE THAT MANY OTHER 2012 SUBARU IMPREZA OWNERS ARE HAVING THE SAME ISSUE WITH NO RESOLVE.

Nov 06, 2020

STEERING,ELECTRICAL SYSTEM

1 complaint

POWER STEERING COMES ON 20 MINUTES AFTER I START THE ENGINE AND DRIVE A FEW MILES. HAS GIVEN ME APT OF CLOSE CALLS WITH HITTING CURBS OR AWKWARD TURNS. TRY TO FIND THE PART TO REPLACE IT, BUT MOST WEBSITES SAY THAT MY CAR HAS A GOOD CHANCE OF BEING RECALLED. TOOK TO A SUBARU DEALERSHIP THEY SAID IT'S NOT RECALLED. BUT NOBODY WILL FIX OR SELL ME PARTS DUE TO 'RECALLS' PRECAUTIONS.

Sep 29, 2020

SUSPENSION,ENGINE

1 complaint

WHEN WE GE A OIL CHANGE THE OIL LEVEL IS VERY LOW. THERE ARE NO OIL LEAKS ANYWHERE ON THE ENGINE THIS IS NOT WHAT A ENGINE SHOULD BE DOING.

Jul 22, 2020

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

BENT FRAME: 2012 SUBARU IMPREZA SPORT, AWD W/PZEV, ORDERED 03/2012 NEW FROM JOSEPH SUBARU, FLORENCE, KY, W/42228 TO DATE 09/27/19. ORIGINAL COMPLAINTS DESCRIBED TO DEALER AND MANUFACTURE INCLUDE: *WHEN ORDERING THOUGHT THE CAR HAD A HIGHER ROAD CLEARANCE FOR RURAL DRIVING FROM PICTURES ON INTERNET, *DRIVING CAR IT WANDERS OVER THE ROAD, *TIRES DEFLATE (WORE OUT BEFORE 20,000 MI., SAVED TO REPLACE @ SEARS, MI 23850 IN 04/2016), SOME *PAINT CHIPPED OFF, W/*SLUGGISH 'TRANSMISSION' & 'BRAKING SYSTEM,' & BELT OR SCREECH NOISE UPON START-UP (NO ASSISTANCE FROM MANUFACTURER & DEALERS WHO DENIED PROBLEMS). WITH UNRESPONSIVE JOSEPH SUBARU DEALER/SERVICE BEING 75 MILES DRIVE 1-WAY, SO BY 6/12/12 TOOK CAR TO DEALER NEIL HUFFMAN SERVICE (NHS), LOUISVILLE, KY, ~22.4 MI 1-WAY, FOR SERVICE & HOPED FOR HELP W/ORIGINAL COMPLAINTS: NEW COMPLAINTS; *MASTERS CYLINDER & *COOLANT ARE TOPPED-OFF W/MOST OIL CHANGES AS FLUIDS SEEM TO EVAPORATE, *WINDSHIELD FOGS-UP UNLESS A WINDOW IS OPEN, ENGINE OVERHEATED & LOST OIL AFTER 3RD OIL CHANGE (SEEMINGLY DUE TO VALVOLINE OW20 SYNTHETIC OIL OF 08/07/2013, SO REPLACED W/SYNTHETIC OIL STABILIZER), WINDSHIELD WIPER FELL OFF & PIECE OF BODY-PART BUMPER COVER WAS FALLING OFF; PLUS HAD TO REPLACE BATTERY & ALTERNATOR @ 22767 MI. HAD TO TAKE CAR TO A LOCAL/REPUTABLE REPAIR SERVICE (MORTON'S) TO GET REIMBURSED FROM SEARS TIRE/AUTO CENTER FOR NHS, REPORTING, ON 01/2019, THE SEARS TIRES HAD BEEN MOUNTED IMPROPERLY, ALSO SHOWED REAR-BRAKES NEED REPLACED, HUNDREDS OF DOLLARS OF MAINTENANCE NEEDED DONE & THE CAR HAS 2 RECALLS. HOWEVER, AFTER MORTON'S FIXED THE IMPROPERLY MOUNTED TIRES, ASKED IF I HAD TROUBLE W/THE ALIGNMENT OF THE VEHICLE (Y) OR IF IT HAD BEEN IN A ACCIDENT (N), THEN INFORMED THE CAR HAS A *'BENT FRAME.' MY VERTIGO GOT WORSE, SO I HAVE NOT BEEN ABLE TO GET BACK TO KY FOR THE RECALLS, & CONFUSED & BUMMED-OUT ABOUT THE BENT-FRAME. WHAT CAN I DO?

Sep 27, 2019

SEAT BELTS,VEHICLE SPEED CONTROL,WHEELS

1 complaint

LEASED FROM BIZZAROS THE CAR WAS INSPECTED WITH A BROKEN SEAT BELT THERE'S RECALLS THE CAR KEEPS EATING BEARINGS AND HUBS THE CAR IS SIMPLY NOT SAFE AND BIZZAROS TOLD ME NOTHINGNESS IS WRONG WITH IT THE POWER TRAIN BRAKES AND ROTORS AND TIRES WERE FILLED TO 69PSI WHEN GOT IT

Jun 13, 2019

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

DRIVING ON HIGHWAY AND THE CAR STOPPED/STALLED SUDDENLY WHILE IN MOTION, THIS WAS A DANGEROUS SITUATION, DRIVERS BEHIND ME HAD TO REACT TO MY SUDDEN/FULL STOP. I WAS TOLD IT WAS A TRANSMISSION PROBLEM.

Jun 06, 2019

EXTERIOR LIGHTING,SERVICE BRAKES,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE PARTS WERE NOT AVAILABLE AND THE CONTACT HAD BEEN WAITING FOR MONTHS FOR THE PARTS TO ARRIVE. IN ADDITION, THE CONTACT HAD TO PUMP OR APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. KEARNY MESA SUBARU (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Jun 04, 2019

POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RYE SUBARU (LOCATED AT 1175 BOSTON POST RD, RYE, NY 10580, (914) 967-6300) AND STAMFORD SUBARU (LOCATED AT 198 BAXTER AVE, STAMFORD, CT 06902, (203) 252-2222) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,777. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 01, 2019

AIR BAGS,SEATS,UNKNOWN OR OTHER

1 complaint

THE OCCUPANT DETECTION SENSOR (ODS) CANNOT DETECT A PERSON WHEN SEATED IN THE PASSENGER. I HAVE ATTEMPTED TO SIT IN THE PASSENGER SEAT WITH THE ENGINE ON AND OFF; WHILE IN MOTION AND ALSO WHEN THE CAR IS STATIONARY. THE PASSENGER AIR BAG LIGHT ON THE CENTER DASH REMAINS ILLUMINATED "OFF" ALSO, THE AIRBAG SYMBOL TURNS ON AT ALMOST RANDOM TIMES, INDICATING THAT THERE IS AN ERROR WITH THE AIRBAG SYSTEM. ABOUT 50% OF THE TIME I DRIVE, THE AIRBAG SYSTEM LIGHT WILL COME ON AND STAY ON DURING MY DRIVE, WHETHER I AM DRIVING ALONE OR WITH A PASSENGER IN THE FRONT SEAT. SOMETIMES IF I TURN OFF THE VEHICLE AND TURN IT BACK ON, THE AIRBAG LIGHT WILL TURN OFF - BUT THERE IS NO CONSISTENT PATTERN.

Feb 22, 2019

UNKNOWN OR OTHER,ENGINE

1 complaint

THE IMPREZA CONSUMES A LOT OF OIL. BETWEEN 800-1200 MILES IM HAVING TO TOP IT OFF. I HAVE BEEN HAVING ISSUES WITH IT SHUTTING OFF IMMEDIATELY AFTER STARTING IT IN MY DRIVEWAY. I HAVE HAD IT IN THE SHOP SEVERAL TIMES WITH NO IDEAS. NO LIGHTS TURN ON TO FIGURE OUT WHAT'S GOING ON. IT'S THROWING NO CODE EITHER.

Feb 05, 2019

SUSPENSION,POWER TRAIN,WHEELS

1 complaint

WHEEL BEARING ASSEMBLY FAILED RENDERING THE VEHICLE UNSAFE FOR HIGHWAY OPERATION. WHEN ATTEMPTING THE (SUBARU) RECOMMENDED REPAIR THE OEM PART WAS NO LONGER AVAILABLE BY SUBSTITUTED BY AN ALTERNATIVE PART FOR THIS CRITICAL REPAIR. WE HAVE RETAINED THE ORIGINAL PART FOR INSPECTION.

Apr 28, 2018

SUSPENSION,AIR BAGS,STRUCTURE

1 complaint

WE WERE BROADSIDED (T-BONED) IN AN INTERSECTION WITH TRAFFIC LIGHTS. WE WERE EASTBOUND GOING 25MPH & HAD JUST LEFT HOME. TWO BLOCKS FROM MY HOME AS I PROCEEDED THROUGH THE GREEN LIGHT AND BAM SHE HIT MY DRIVER SIDE. RECESSING MY FRONT TIRE 3 OR MORE INCHES IN TOWARDS MY ENGINE. SHE WAS TRAVELING SOUTHBOUND ON THE INTERSECTING ROAD. SHE MUST HAVE BEEN TRAVELING 25 MPH OR MORE BECAUSE DAMAGE CONTINUED ALL THE WAY DOWN THE DRIVER SIDE (BOTH DOORS) FINISHING ON MY REAR TIRE WHERE IT BENT IT INWARDS AS IF IT WAS A STEERING TIRE MAKING A TURN. THE REAR TIRE HAS A LARGE GASH IN THE SIDE WALL. THE FOLLOWING WHERE MY WIFE'S INJURIES AS SHE WAS DRIVING: ACUTE CERVICAL MYOFASCIAL STRAIN, CERVICAL STRAIN, CLOSED HEAD INJURY, DYSARTHRIA, ELBOW CONTUSION, HEADACHE, MUSCLE TENSION HEADACHE, POST CONCUSSION SYNDROME, AND SHOULDER CONTUSION. SHE RECEIVED ALL THESE INJURIES BECAUSE THE SIDE IMPACT AIRBAGS DID NOT DEPLOY WHICH HAS TO BE A MAJOR MANUFACTURING FLAW OF SOME TYPE. PLEASE EXPLAIN TO ME WHY THIS HAPPENED. THE INSURANCE ADJUSTER HAS TOTALED MY WIFE'S CAR. IT IS A 2012 SUBARU IMPREZA PREMIUM. I HAVE INCLUDED SOME DOCUMENTS/PHOTOS.

Apr 04, 2018

Crash: 1

Injuries: 1

STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

MY WIFE WAS DRIVING THE CAR TO A FRIEND'S HOUSE. AS SHE ENTERED THE PARKING AREA, THE CAR ACCELERATED AND CRASHED INTO THE HOUSE. THE FRONT AND SIDE AIRBAGS CAME OUT. THE ONLY INJURY TO HER WAS A BADLY SCRAPED RIGHT LEG AND CHEST PAIN. THE HOUSE SUFFERED DAMAGE.

Dec 23, 2017

Crash: 1

Injuries: 1

POWER TRAIN,WHEELS,ENGINE

1 complaint

ORDERED & PURCHASED CAR 2012 BEGAN SENDING COMPLAINTS TO DEALER & MANUFACTURE ABOUT THE VEHICLE WANDERING OVER THE ROAD, BRAKES GRABBING, TIRES LOSING AIR, POOR TRANSMISSION RESPONSE, BAD BATTERY AND MANY MORE. AFTER MY COMPLAINTS WERE NEGLECTED I HAD TO SAVE THE MONEY TO REPLACE FAULTY FACTORY YOKOHAMA AVID TIRES @ 24K MILES & PURCHASED WARRANTEE DIRECT EXTENDED WARRANTY TO ADDRESS COMPLICATIONS (LIKE STARTER) THIS CAR HAS WELL UNDER 40K MILES NOW BUT HAVE HAD TO REPLACE THE BATTERY & THE CAR WILL NOT STAY ALIGNED. THIS CAR ALWAYS USES COOLANT & BRAKE FLUID, AS WELL AS A STRANGE ENGINE OIL SITUATION (PRESENTLY DIFFERENT THAN THE CLASS ACTION OIL CONSUMPTION PROBLEM). I HAVE COMPLAINED ABOUT THE NON-RESPONSIVE TRANSMISSION & POOR ACCELERATION. I'M ALREADY DISABLED FROM JOB-RELATED SPINAL INJURIES & HAVE DONE MY DARNEDEST TO DRIVE AS SAFELY AS POSSIBLE TO AVOID DRIVING DURING RUSH TRAFFIC, CHECK TIRE PRESSURES & OIL USE SO I KEEP MY PERFECT DRIVING RECORD FOR INSURANCE & HEALTH PURPOSE. I THOUGHT THAT BUYING A NEW CAR KEEPS ONE FROM MANY PURCHASES YET, I HAVE SPENT MORE MONEY ON THIS NEW CAR THAN ANY USED CAR. WHAT MORE CAN I DO TO PROTECT MYSELF? WITH ALL THE PROBLEMS I'D LIKE TO KNOW WHICH FILES ARE BEST TO SEND?

Sep 02, 2017

FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

1 complaint

DRIVING HOME ON 12/11/16, THE CHECK ENGINE, VEHICLE DYNAMICS CONTROL, AND CRUISE CONTROL INDICATORS CAME ON SIMULTANEOUSLY. CHECK ENGINE AND VDC INDICATORS WERE STEADY, BUT CRUISE CONTROL WAS BLINKING. THE NEXT MORNING WHEN I STARTED THE CAR, THE PROBLEM WAS STILL THERE SO I IMMEDIATELY WENT TO SUBARU TO HAVE IT CHECKED OUT. THEY DISCOVERED CODE P1449: "EVAP SYSTEM CLUGGED CHECK & FOUND SPIDER WEBS IS EVAP DRAIN & VALVE ASSY. TECH RECOMMEND REPLACE EVAP DRAIN & VALVE ASSY." THEY REPLACED EVAP DRAIN & VALVE ASSEMBLY AND PERFORMED EVAP SYSTEM CLEAN REINSTALL WHICH FIXED THE ISSUE. TOTAL COST 617.28 (416.50 FOR 3.5 HOURS LABOR, 41.16 FOR VALVE AY DRA, 159.62 FOR VALVE AY ELC). WHEN I FIRST GOT THE CAR IN DEC 2011, I PURCHASED AN EXTENDED WARRANTY (GOLD PLUS) WHICH COVERS 6 YEARS OR 60,000 MILES WITH $0 DEDUCTIBLE. BEFORE FIXING THE PROBLEM ABOVE, THEY ESTIMATED IT WOULD COST ME $600-$700 OUT OF POCKET SINCE THEY SAID THIS PROBLEM WAS NOT COVERED UNDER WARRANTY BECAUSE IT WAS CAUSED BY A SPIDER AND NOT A PART DEFECT. I CALLED SUBARU'S WARRANTY DEPARTMENT WHICH SAID THE SAME THING. I MENTIONED THAT MAZDA, SUZUKI, HONDA, AND HYUNDAI ALL HAD THIS PROBLEM A FEW YEARS BACK AND THAT MAZDA AND SUZUKI HAD RECALLS, WHILE HONDA AND HYUNDAI WERE COVERED UNDER WARRANTY. SUBARU AGAIN STATED THAT THEY DO NOT COVER IT. AFTER THE FIX, A SERVICE CENTER ADVISOR SAID HE SEES THIS PROBLEM A LOT BUT UNFORTUNATELY SUBARU DOES NOT COVER IT. I ASKED HOW TO PREVENT IT FROM HAPPENING AGAIN AND HE SAID TO SPRAY PEPPERMINT OIL OCCASIONALLY AROUND THE FUEL TANK AREA BELOW THE CAR SINCE THE SMELL DETERS PESTS. I PAID THE BILL TO GET MY CAR. HOWEVER, I BELIEVE A RECALL OF SOME SORT SHOULD BE ISSUED BY SUBARU TO FIX THE PROBLEM AND PREVENT IT FROM HAPPENING AGAIN OR AT LEAST HAVE THE PROBLEM BE COVERED UNDER WARRANTY. I AM FILING A COMPLAINT TO YOU AND HOPE YOU CAN HELP ME RECOVER THE COST. *TR

Dec 14, 2016

ELECTRICAL SYSTEM,WHEELS

1 complaint

HAVING TROUBLE IGNITION TURNING OVER I HAVE TAKEN BACK TO DEALER SEVERAL TIMES ALWAYS TOLD MY CAR WAS FINE THIS CAR HAS RECALLS I WASN'T AWARE I HAD TO REPLACE TIRE & SENSOR WASN'T WORKING WAS TOLD IT WAS CLIMATE RELATED WHEN I BROUGHT IT IN......THIS IS MY SECOND SUBARU ..I'M VERY DISAPPOINTED W THIS CAR.....NOW MY ABS,CHECK ENGINE, AN TIRE GAUGES ARE BLINKING WHEN I WAS PARKING I JUST TOOK IT TO DEALER A WEEK AGO....I WAS TOLD EVERYTHING WAS FINE.

Oct 12, 2015

ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WARNING LAMPS FOR STABILITY CONTROL AIR BAG RANDOMLY LIGHT UP ON MY DASH BOARD PANEL. THE PASSENGER AIR BAG WILL ALSO SWITCH TO OFF EVEN WHEN A PASSER IS SITTING IN THE SEAT OR THE PASSENGER SEAT BELT WARNING SOUND WILL GO OFF IF A SMALL OBJECT IS PLACED ON THE SEAT. MY MECHANIC CAN'T FIND THE ISSUE AS I CANNOT RECREATE THE CIRCUMSTANCES THAT CAUSE THE LAMPS TO SWITCH ON OR THE WARNING SIREN TO CHIME. COMPUTER READINGS DO NOT RETURN ANY "CODES" IF THE LAMPS AREN'T ON.

Aug 25, 2015

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I PURCHASED THIS CAR BRAND NEW FROM THE DEALERSHIP IN JANUARY 2012 AND HAVE CONSISTENTLY ADDED 1 QUART +/- APPROXIMATELY EVERY 1,200 MILES, MORE OFTEN AND INCREASED ADDED OIL VOLUME DURING EXTENDED DRIVING TIMES. I HAVE SPOKEN DIRECTLY WITH SUBARU DEALERS/SERVICE MANAGERS IN 3 DIFFERENT CALIFORNIA CITIES WHOM HAVE BEEN ALERTED TO THIS OIL CONSUMPTION ISSUE AND HAVE CASUALLY EXPLAINED THE CONSUMPTION OF 3-5 QUARTS OF OIL BETWEEN CHANGES AS NORMAL. RESEARCH SEEMS TO SHOW THAT SOME SUBARU DEALERS HAVE BEGUN TO REPLACE THE SHORT BLOCK OF THE ENGINES THAT ARE CONSUMING TOO MUCH OIL, BUT ONLY FOR THOSE WITH DOCUMENTED OIL LOSS. THOSE PEOPLE THAT VISIT THE DEALER EXCLUSIVELY FOR THEIR SERVICE ARE LIKELY THE ONES WHO WILL HAVE THEIR ENGINES REPLACED WITHOUT COST, LEAVING THE REST OF US OUT TO DRY. SUBARU NEEDS TO RECTIFY THIS PROBLEM, NOT SWEEP THE ISSUE UNDER THE RUG AND FORCE THE SUBARU CUSTOMER BASE TO PAY TOO MUCH FOR AN ENGINE THAT WAS NOT MEANT TO LAST.

Jun 30, 2015

STEERING,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE TRYING TO FUEL THE VEHICLE, THE FUEL VENT WAS FRACTURED AND CAUSED THE FUEL TO LEAK OUT. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONTINUOUSLY FOR MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,500.

Mar 26, 2015

VISIBILITY,VISIBILITY/WIPER

1 complaint

SPONTANEOUS CRACKS IN WINDSHIELD. CAR WAS NOT IN USE AND SITTING IN OPEN SPACE. NO VISIBLE CHIPS OR ANY REASON FOR THIS OCCURRENCE. *TR

Jul 22, 2014

SUSPENSION,AIR BAGS,ENGINE

1 complaint

I SIDESWIPED A PARKED CAR AND THE MOMENTUM CAUSED MY CAR TO FLIP OVER AND LAND ON ITS ROOF. HAVE NOT HEARD FROM THE ADJUSTER BUT IT IS OBVIOUS THE CAR IS "TOTALED". WRITING TO YOU TO LET YOU KNOW THAT I ALSO WROTE TO SUBARU TO ADVISE THEM THAT I THINK THAT THE AIRBAGS SHOULD HAVE DEPLOYED BUT NONE OF THEM DID. THE ACCIDENT OCCURRED IN UNION, N.J. *TR

Jul 11, 2014

Crash: 1

Injuries: 1

FUEL SYSTEM, GASOLINE

1 complaint

MY DAUGHTER WAS DRIVING THE CAR AFTER GETTING OFF WORK AT !:30 AM WHEN THE ENGINE STALLED AND THE CAR WOULD NOT RESTART. FROM TIME TO TIME SINCE I PURCHASED THIS CAR NEW, THE ENGINE WOULD SPUTTER WHILE DRIVING. IT TURNS OUT THAT THERE WAS A CUT IN THE FUEL FILTER. OUR MECHANIC SAID IT WAS UNLIKELY THAT IT HAPPENED ANY TIME EXCEPT WHEN THE FILTER AND FUEL PUMP WERE INSTALLED BY THE MANUFACTURER. THERE ARE MANY COMPLAINTS ABOUT THIS CAR USING OIL...MINE DOES TOO. *TR

May 29, 2014

VISIBILITY,STRUCTURE

1 complaint

THE SUNROOF GLASS EXPLODED AS I WAS DRIVING DOWN THE ROAD IN MY 2012 SUBARU IMPREZA WRX. NO IMPACT, CALM WEATHER (NO DEBRIS FLYING AROUND), NO OTHER VEHICLES NEARBY (THAT COULD HAVE THROWN A ROCK OR SOMETHING). *TR

May 14, 2014

ENGINE AND ENGINE COOLING

1 complaint

EXCESSIVE OIL CONSUMPTION: I AM EXPERIENCING A SIGNIFICANT PROBLEM WITH MY SUBARU IMPREZA 2012 WITH EXCESSIVE USE OF OIL AND THE OIL LIGHT GOING ON. I UNDERSTAND FROM THE SERVICE PEOPLE THAT THIS IS CAUSED BY "BLOWBACK" PAST THE CYLINDERS, CAUSING EXCESSIVE OIL USE, INCONVENIENCE TO OWNERS, AND AN INFLATED COST OF OWNERSHIP (SYNTHETIC OIL IS $8/QT.) SUBARU INSISTS THIS IS NORMAL BUT WHEN I TRADED IN MY LEXUS AT 257,000 MILES WITH NEVER AN ADDITIONAL DROP OF OIL BETWEEN OIL CHANGES, I CERTAINLY DIDN'T EXPECT TO TRADE IT IN FOR AN OIL GUZZLER LIKE THE SUBARU IMPREZA. SUBARU WILL DO NOTHING AND INSISTS THIS IS NORMAL - - AT LEAST FOR THEM! IT WAS FIXED FOR THE 2013 AND 2014 MODELS BUT THEY ARE AVOIDING DOING ANYTHING FOR THOSE WHO PURCHASED THE 2012 MODEL AND ARE EXPERIENCING VERY INFLATED COST OF OWNERSHIP AS WELL AS TREMENDOUS INCONVENIENCE. *TR

Mar 07, 2014

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

2012 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO THE INSTALLATION OF VEHICLE REMOTE STARTER. *SMD THE CONSUMER STATED HE RECEIVED A RECALL REGARDING THE REMOTE STARTED. THE DEALER INFORMED THE CONSUMER, THE REMOTE THAT WAS INSTALLED IN HIS VEHICLE WAS NOT A SUBARU MANUFACTURED UNIT, AND THEREFORE NOT SUBJECT TO RECALL.

Mar 05, 2014

ELECTRICAL SYSTEM,ENGINE

1 complaint

11/30/2013 WHILE I WAS DRIVING I RECEIVED A PHONE CALL ON MY IPHONE 4 AT 9:35PM. THE ENGINE STOPPED BUT BLOWER FOR HEATER, LIGHTS AND RADIO REMAINED FUNCTIONAL. I PULLED OVER COASTED TO A STOP AND RESTARTED THE VEHICLE. MY PHONE WAS NOT CONNECTED VIA BLUETOOTH TO THE VEHICLE. 1/24/2014 WHILE I WAS WAITING AT A STOP LIGHT (0 MPH) AT 7:45 AM I UNPLUGGED A HEADPHONE CABLE FROM MY IPHONE 4. THE ENGINE STOPPED BUT BLOWER FOR HEATER, LIGHTS AND RADIO REMAINED FUNCTIONAL. I RESTARTED THE VEHICLE. MY PHONE WAS NOT CONNECTED VIA BLUETOOTH TO THE VEHICLE. *TR

Jan 24, 2014

SERVICE BRAKES,ENGINE

1 complaint

ADDENDUM TO 12/30/13 COMPLAINT: IN ADDITION TO THE PREVIOUSLY OUTLINED PROBLEMS: 1. CAR IS NOW LOOSING OIL. AT 26,500 MILES THE LOW OIL LEVEL LIGHT CAME ON. CHECKED OIL LEVEL AND REVEALED CAR HAD LOST APPROX 1.5-2 QT SINCE LAST REGULARLY SCHEDULED OIL CHANGE. 2. BRAKES SQUEAL WHEN YOU FIRST COMPRESS THE PEDAL. I HAD THE BRAKES INSPECTED AND WAS TOLD NOTHING WAS WRONG WITH THEM OR THE BRAKE PAD. I DO NOT THINK THIS IS NORMAL TO OCCUR EVERY TIME YOU TOUCH THE BRAKES UNLESS SOMETHING IS WRONG. BRAKES DID NOT START MAKING NOISE UNTIL 25,000 MILES. **NO CONFIDENCE THIS CAR IS TRUSTWORTHY. SERIOUSLY WORRIED ABOUT ITS RELIABILITY/ COST TO REPAIR AFTER WARRANTY EXPIRES.** *TR

Jan 08, 2014

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE

1 complaint

WHILE DRIVING IN NORMAL CIRCUMSTANCES, ENGINE POWER CUT OUT, AND COMPLETE LOSS OF THROTTLE CONTROL OCCURRED. THE CAR COULD ONLY ACCELERATE EXTREMELY SLOWLY, AND NOT PAST 20-25 MPH. THANKFULLY NOT ON A HIGH-SPEED ROAD. MANAGED TO GET HOME (BARELY), CAR WORKED FINE THE NEXT DAY. DEALER FOUND OBD CODE P0128, REPROGRAMMED ECM TO REMOVE THE CODE. THE SAME PROBLEM HAD OCCURRED ~1 YEAR PREVIOUSLY DUE TO A FAULTY ACCELERATOR POSITION SENSOR (NHTSA COMPLAINT RECENTLY FILED). DEALER CLAIMS CAUSES ARE UNRELATED. THIS CAN BE A SERIOUS SAFETY CONCERN IF IT OCCURS ON A HIGHWAY, WE NO LONGER FEEL SAFE DRIVING THIS CAR. *TR

Jan 08, 2014

AIR BAGS,SEAT BELTS,SEATS

1 complaint

WHILE DRIVING AT HIGHWAY SPEEDS, WITH A PASSENGER IN THE PASSENGER SEAT, THE 'PASSENGER AIR BAG OFF' LIGHT BECOME ILLUMINATED AND REMAINED ILLUMINATED, INDICATING THE PASSENGER AIR BAG WAS OFF. AFTER PULLING OVER AND RESTARTING THE VEHICLE SEVERAL TIMES, THE SENSOR BEHAVES NORMALLY. INCIDENT HAS OCCURRED 3-4 TIMES SINCE, WITH NO APPARENT PATTERN RELATED TO VEHICLE SPEED/DRIVING CONDITIONS. SUBARU DEALERSHIP SERVICE HAS CLAIMED IT MAY BE RELATED TO PASSENGER WEIGHT OR SHIFTING IN THE SEAT, OR CELLULAR PHONE CHARGERS NEARBY. INCIDENT HAS OCCURRED WITH OR WITHOUT SAID CHARGERS PRESENT IN THE CAR, WITH PASSENGERS WEIGHING 130 LBS AND 190 LBS. ALSO, THE RELEVANT SENSOR (OCCUPANT DETECTION SYSTEM, OR ODS) IN THE 2012 SUBARU IMPREZA IS NOT BASED ON WEIGHT AT ALL, BUT ON ELECTROSTATIC CAPACITANCE. SEEMINGLY RANDOM MALFUNCTION OF THE ODS RESULTING IN DEACTIVATION OF THE PASSENGER AIR BAG WITH AN ADULT SEATED IN THE PASSENGER SEAT CONSTITUTES DANGEROUS FAILURE OF THE AIRBAG SYSTEM. *TR

Jan 08, 2014

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

1 complaint

THE AIRBAGS IN THIS VEHICLE TURN OFF WHILE DRIVING (DRIVER AND PASSENGER SIDE DASHBOARD ICONS INDICATE AIRBAGS ARE TURNED OFF). VEHICLE MUST BE STOPPED AND RESTARTED FOR THE AIRBAGS TO TURN BACK ON. THERE SEEMS TO BE A RELATIONSHIP TO ELECTRONIC INTERFERENCE - PASSENGER USE OF IPHONE OR IPAD MAY BE INVOLVED - BUT IT HAS HAPPENED WITH NO PASSENGER AS WELL. THIS HAPPENED 5 TIMES IN ONE DAY RECENTLY WHILE DRIVING AT HIGH ALTITUDE (PIKES PEAK, CO). PROBABLY RELATED: THE SEAT BELT ALARM HAS GONE OFF WHEN IPHONE IS PLACED ON EMPTY PASSENGER SEAT WHILE DRIVING. *TR

Oct 21, 2012

AIR BAGS,SEAT BELTS

1 complaint

DRIVING DOWN THE ROAD WITH A PASSENGER, AIRBAG LIGHT SWITCHES TO OFF AND THE AIRBAG LIGHT ON THE DASH ILLUMINATES. PASSENGER CAN THEN UNBUCKLE SEAT BELT AND NO ALARMS SOUND ALERTING THAT THE SEATBELT IS OFF. THIS HAS HAPPENED ON SEVERAL OCCASIONS. TOOK TO DEALER AND THEY BLAMED IT ON A PAIR OF JUMPER CABLES UNDER THE SEAT. SERVICE WRITER TOLD ME IT COULD HAPPEN IF SOMEONE DIDN'T HAVE ENOUGH WATER IN THEIR SYSTEM, WHICH IS BS. IF ITS NOT BS THEN I DON'T FEEL SAFE WITH A PASSENGER. EVEN AFTER JUMPER CABLES WERE REMOVED THE PROBLEM STILL OCCURS. HAVE SEEN MANY ISSUES ON FORUMS WITH SAME PROBLEM. *JS

Jul 29, 2012

LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE NOTICED THAT THE DOORS WOULD NOT LOCK ON THEIR OWN. THE CONTACT ALSO STATED THAT THE DOORS WOULD NOT OPEN WITHOUT ENGAGING THE LOCK BUTTON. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. UPDATED 7/26/12 *CN THE CONSUMER ALSO STATED IF HE LOCKED THE DOORS AND TRIED TO EXIT THE DRIVERS DOOR (OR ANY OF THE DOORS), THE DOOR MUST BE UNLOCKED BEFORE THE DOOR WILL OPEN. UPDATED 08/07/12 THE CONSUMER STATED WITH ALL THE VEHICLES HE HAS DRIVEN/RENTED, HE HAS NEVER SEEN A SITUATION WHERE THIS WAS THE CASE. IN THE EVENT OF A CRASH WHERE FUEL IS LEAKING, THE EXTRA SECONDS NEEDED TO RESET THE LOCK COULD BE THE DIFFERENCE BETWEEN GETTING OUT THE CAR WITHOUT INJURY OR SUFFERING SIGNIFICANT/FATAL INJURY. UPDATED 03/26/13

May 21, 2012

SERVICE BRAKES, HYDRAULIC

1 complaint

TOOK DELIVERY OF VEHICLE THAT HAD RECALL WVY-35 COMPLETED PRE-DELIVERY. AFTER APPROXIMATELY 45 MILES OF DRIVING (65 TOTAL ODOMETER MILES), BRAKING FORCE DROPPED TO NEAR ZERO. INSPECTION REVEALED SIGNIFICANT LOSS OF BRAKE FLUID. PROBLEM FIRST MANIFESTED WITH SLOWLY SINKING BRAKE PEDAL AT STOPS, WITH BRAKING STILL EFFECTIVE, BUT QUICKLY DEVELOPED TO THE POINT THAT THE BRAKE PEDAL WOULD GO FULLY TO THE FLOOR WITH SEVERELY REDUCED BRAKE FORCE. *TR

Dec 12, 2011

2012 SUBARU Impreza Problems & Complaints

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