How many problems does the 2013 SUBARU Impreza have?

The 2013 SUBARU Impreza currently has 247 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 SUBARU Impreza?

The most common problems reported for the 2013 SUBARU Impreza are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 SUBARU Impreza problem data come from?

All problem and complaint data for the 2013 SUBARU Impreza comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2013 SUBARU Impreza Problems

AIR BAGS

58 complaints

The airbag indicator light on the driver’s dash is illuminated most times that I drive my car. The passenger airbag indicator shows that airbags are OFF, even when someone is seated in the passenger seat. This is a very serious safety concern. What if an accident occurred and the airbags don’t deploy? I’ve also read about a switch in the airbag assembly that could explode causing serious injury or death to the driver or passenger. The problem has not been confirmed or inspected but seems to be a problem with many Imprezas. It is the number 1 concern for 2013 Subaru Impreza owners.

Nov 15, 2024

When the front passenger seat is damp, the passenger airbag light shows it is off, and the dash lights display an error light on the dashboard. The concern is that the passenger is not protected while the airbag is not on.

May 28, 2023

Srs airbag light comes in dash when passenger is is car, airbags will not turn on for passenger side only. Research showed it is a common issue with 2012 and 2013 Subaru airbag systems and it is extremely concerning

Jan 14, 2023

Passenger side seat occupancy sensor failed to recognize the occupancy of the passenger seat. Sensor seams to have failed causing the airbag malfunction light to illuminate on the dash. After considerable research online this seems to be a consistent problem with these vehicles. The NHTSA has issued a recall for the same sensor in 2012 Subaru Imprezas but not for the 2013 Subaru Imprezas.

Apr 12, 2022

In humid weather SRS airbag warning light illuminates and passenger airbag turns off even with passenger in the front seat. Car is in motion (or can be stationary but running) when this happens. Does not occur on days when weather is cool and dry. I feel this should be considered a very serious issue.

Oct 26, 2021

+ 53 more complaints for this component

ENGINE

53 complaints

engine failed while driving in 2020. Engine replaced. Engine unable to be repaired without another replacement Aug 2022-Jan 2023. Sold car back to dealer at a loss.

Apr 09, 2024

There is a known rod bearing failure issue for the years 2012 - 2017. They automatically extended the warranty to 10 year 100k miles. My car was bought from the Subaru Dealership in Santa Clara California in 2018 (certified pre owned) with 69,000 miles on it They failed to disclose this information - and that there was a class action lawsuit regarding these engines in 2016. (two years before my purchase) This class action settlement has since "expired" or closed...which I do not understand. Currently my vehicle has suffered this failure with only 82,000 miles. THIS WAS NOT ANY FAULT OF MY OWN - while the dealer claims my oil was "dirty" I had the oil changed before the regularly scheduled maintenance intervals. The Dealer purposely quoted me $16,000 for the engine repair - while the OEM engine only costs ~ $3,000 on the Subaru website. My guess is that they did this knowing SOA (Subaru of America) would deny my warranty claim. After much back and forth - me providing receipts for oil and filters (all oil changes performed by certified mechanic). They did deny my warranty claim citing "the overall cost, and age of my vehicle".

Jan 17, 2023

The contact owns a 2013 Subaru Impreza. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to merge over to the right lane, exited the highway, and veered to the side of the road. The contact was able to restart the vehicle; however, the failure reoccurred while driving and coming to a complete stop. The vehicle was towed to an independent mechanic where it was it was diagnosed that the engine needed to be rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall. The manufacturer referred the contact to the dealer. The dealer informed the contact that the engine needed to be rebuilt; however, the vehicle was not diagnosed by the dealer. The vehicle was not repaired. The failure mileage was approximately 83,000.

Jan 12, 2023

Secondary air system failure air control value seized witch cause a failed emissions second replacment. Inorder to replace you need to take apart complete manifold not an eazy replace. The failure is keeping me from passing safety emissions

Sep 17, 2022

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE OIL LEVEL WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO SUBARU OF JACKSONVILLE (10800 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 641-6455) AND DIAGNOSED THAT THE TIMING COVER NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THERE WERE NO OIL LEAKS FOUND. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE REOCCURRED. THE VEHICLE WAS TAKEN BACK TO SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING COVER NEEDED TO BE ADJUSTED. THE CONTACT STATED THAT OIL WARNING LIGHT WAS ILLUMINATED. THE OIL LEVEL WAS TOPPED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE ENGINE CONSUMED A QUART OF OIL AND THAT THE SHORT BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,224.

Oct 01, 2020

+ 48 more complaints for this component

ELECTRICAL SYSTEM

15 complaints

In the morning of 7-11-2024, I started the engine to go to work as usual. I found the engine light on and noticed strange symptoms from the hood, such as unusual loud noise. Thereafter, I lifted the hood and confirmed loud noise coming from somewhere. Then, I immediately shut down the engine (no key in ignition), but still, the secondary air pump kept running. I thought it may be blowing up, so I immediately disconnected the battery. I touched the pump and almost burnt my hand. I did do this immediate action because I have some experience/knowledge on car maintenance, but I feel terrible if this happened to someone else, such as young drivers. Then, I googled for the similar symptoms, and found something matching my symptoms in the recall notification letter (NHTSA recall no. 16V738), in which the relay in fuse box can cause the issue. The letter appeared to be revised in 7-11-17, and it was supposed to be sent to me, but I did not receive this important letter at all. I think that this letter should be re-sent to all the owners again to avoid possible terrible incidents related to overheating of the secondary air pump.

Jul 12, 2024

The wires that connect to the climate control have started an electrical fire and burned out my climate control twice. Upon reporting this to Subaru they advised the climate control randomly not working is a very common problem as it can melt due to high heat outside (90-100+ temperature). Now upon replacing the climate control unit, the wire connected was burned as there was an active electrical fire that was the cause of the climate control not working because it could not connect to the wire pack properly due to the fire. Fire started and went out on its own but without my knowledge as it’s internal behind the radio portion of the car. I would not have known about the fire unless I replaced the part, which is what I did.

Aug 13, 2023

Fire: 1

Key will not remove from the ignition. This is a known issue by Subaru but they refuse to correct it.

Jul 27, 2023

Ignition key can not always be removed. If I turn the ignition back on it will usually release the key.

Aug 14, 2022

Upon placing the vehicle in park, the key will not be released from the ignition. This has happened intermittently for months. The vehicle has not yet been inspected, but I do believe this is a known issue with this model/year, along with other Subaru models/years. I have had to leave me key in the ignition with the vehicle unlocked, on city streets, due to having to make work appointments on time and not having the time to play with the shifter, steering wheel and/or ignition until it decides to work. When my vehicle is stolen, will Subaru replace it? This is a problem for which Subaru should beheld responsible.

Jul 15, 2022

+ 10 more complaints for this component

STEERING

13 complaints

A crack appeared in the area noted as the Electronic Power Steering (EPS) Gear Box housing Assembly. The dealership said it was in fact dangerous as it could affect the steering. My car has a distinct 'pull to the left' when the steering wheel is turned slightly left. The system is available for inspection upon request and I do have pictures of the crack as well.

Oct 14, 2025

My steering is randomly lurching left. It has happened off and on intermittently since it started in early September 2025. It happens at various speeds, but currently only when turning the steering wheel slightly to the left.

Sep 08, 2025

power steering fails and then begins working again, happened while driving and lost power steering while getting off the highway.

Jul 02, 2022

WITHOUT WARNING AND WHILE DRIVING ON A CITY STREET, MY POWER STEERING WENT OUT. THE STEERING WHEEL IS NOT ONLY MORE DIFFICULT TO TURN NOW, BUT IT DOES NOT TURN SMOOTHLY OR CONSISTENTLY. AT HIGHWAY SPEEDS THIS COULD EASILY RESULT IN AN OVERTURN AND SERIOUS VEHICLE ACCIDENT. THIS IS AN ELECTRIC POWER STEERING UNIT (NOT HYDRAULIC) SO THERE IS NO WAY TO MAINTAIN THE SYSTEM. THE REPAIR IS ABOUT $1900 AND REQUIRES A COMPLETE REPLACEMENT OF THE POWER STEERING UNIT, RACK AND PINION. SUBARU HAS NOT BEEN HELPFUL AS I'VE DISCUSSED THE SAFETY CONCERN WITH THEM.

Oct 23, 2020

WHILE I WAS BACKING THE VEHICLE OUT OF MY DRIVEWAY I BECAME AWARE THE I HAD NO POWER STEERING. I PARKED THE CAR IN FRONT OF MY HOUSE AND TOOK MY SECOND CAR TO A SCHEDULED APPOINTMENT. UPON RETURNING HOME I MOVED THE SUBARU IMPREZA TO THE FRONT OF THE DRIVEWAY. IT STILL DIDN'T HAVE POWER STEERING. I CALLED THE LOCAL SUBARU DEALERSHIP AND SCHEDULED A SERVICE APPOINTMENT FOR THE FOLLOWING WEDNESDAY 1/8/2020 AND LEFT THE CAR PARKED IN THE DRIVEWAY. FORTUNATELY THE CLOSEST SUBARU DEALERSHIP IS APPROXIMATELY 2.3 MILES FROM MY HOME. I WOKE UP AT 5:30 AM TO AVOID TRAFFIC AND I CAREFULLY (SLOWLY) DROVE THE CAR TO THE DEALERSHIP ON LOCAL STREETS. THE VEHICLE WAS INSPECTED AND THE MECHANIC CONCLUDED THE POWER STEERING CONTROL MODULE HAD TO BE REPLACED. THE PARTS HAD TO BE ORDERED SO I OPTED TO LEAVE THE CAR UNTIL IT WAS REPAIRED. THE TOTAL COST OF THE REPAIR WAS $839.95. THE CAR IS A 2013 SUBARU IMPREZA WITH ONLY 17,450 MILES ON THE ODOMETER. THE CAR REMAINED AT THE DEALERSHIP FOR TWO DAYS AND I PICKED IT UP ON 1/10/2020. AFTER THIS INCIDENT I RESEARCHED VARIOUS WEBSITES TO DETERMINE WHETHER OTHER SUBARU OWNERS HAVE EXPERIENCED THE SAME ISSUE. MY INTERNET SEARCH PROVED TO BE ENLIGHTENING. I DISCOVERED THAT THERE ARE/WERE ENUMERABLE COMPLAINTS ON THE INTERNET REGARDING SUBARU IMPREZA POWER STEERING FAILURES. GO TO THE AUTO RECALL FOR CONSUMERS WEBSITE (ARFC) FOR CONFIRMATION OF MY ASSERTION. THE COMPLAINTS GO BACK TO 2009, 2010, 2011,....EVERY YEAR THROUGH 2019, THERE ARE ENUMERABLE COMPLAINTS RECOUNTING POWER STEERING FAILURES FOR THE SUBARU IMPREZA. I ALSO CAME ACROSS A SUBARU SERVICE BULLETIN NUMBER: 04-21-18 DATED 07/24/18 SUBJECT UNEVEN STEERING EFFORT. I CAN'T FATHOM HOW THIS POTENTIALLY DANGEROUS DESIGN FAILURE HAS NOT RESULTED IN A NATIONAL RECALL BY THE NHTSA.

Jan 12, 2020

+ 8 more complaints for this component

POWER TRAIN

13 complaints

The contact owns a 2013 Subaru Impreza. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to accelerate above 80 MPH. In addition, the contact stated that the gear shifter did not shift as intended and several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control system failure. The contact was informed that the torque converter clutch needed to be replaced. The vehicle was not repaired. In addition, the vehicle was taken to the dealer; however, a diagnostic test had not been completed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.

Jan 28, 2025

Last month, my 2013 Subaru Impreza Sport with only 67k that I bought brand new had a blinking AT (Automatic Transmission) Oil Temp light and three other lights were lit on the panel. I contacted Groove Subaru and they told me that I had a malfunctioning Valve Body and needs to be replaced. I was told that this is a common issue with Subarus with CVT transmission reason why they changed their warranty to 10years/100k miles. Mine has only 67k miles and already malfunctioned. They said they won't cover mine because I'm on the 11th year so they asked me to pay $2500 for everything. Reason why I'm writing this letter is to inform you that this should be considered as recall and I shouldn't paid for anything. My car is good as brand new. I seldom use it. Please help me consider this as recall since it is happening on all Subarus with CVT transmission. Thank you!

Jan 06, 2025

We own a 2013 Subaru impreza. The transmission valve body part has been determined to be defective from the factory, therefore rendering our vehicle unusable, stopping in front of other vehicles on the road. Subaru of America is aware of this reoccurring part failure with other vehicles of the same model, that they applied a third warranty on the transmission and drivetrain.

Aug 31, 2023

Three warning lights (ABS; Incline start assist; Traction control system) illuminate, while the AT Oil Temp warning light flashes. This happens sporadically and not every time the car is driven. The Subaru dealership mentioned it was some type of module that was tripping the codes. I'm reporting this issue, because I didn't see a recall for it.

Oct 15, 2021

CVT FAILING WHICH IS A COMMON ISSUE WITH THE A/T. I FEEL IT CAN LEAD TO A SERIOUS SAFETY ISSUE AS I TRAVEL FAR AND FREQUENTLY. I WILL NOT ALLOW MY CHILDREN TO RIDE IN THE VEHICLE AS THIS SHOULD BE RECALLED AND REPLACED OR REPAIRED. *TR

Jun 13, 2020

+ 8 more complaints for this component

UNKNOWN OR OTHER

10 complaints

Got 2 codes on secondary air system p2440,p0410. Witch restricted me from passing safety inspection and have a check engine light. It seems to be an on going common problem.

Mar 20, 2022

Key gets stuck.

Dec 04, 2021

My horn suddenly stopped working. I googled extensively this issue and it is very common among Subaru owners of many different model years. This is a crucial safety concern since most people rarely use their horn, but when you need it, for example, a deer in the road or an inattentive driver crossing a centerline, you REALLY NEED IT! It seems to me Subaru is guilty of planned obsolescence. My car reached 144K miles and suddenly the dash is ablaze with idiot lights, multiple colors, some flashing, some not. My local mechanic gave me an estimate of $2,000 to fix everything. A Subaru dealer, $2900. I realize many items are wear and tear, but the horn, it should not suddenly quit working. I do not live in NYC and rarely use it. My local mechanic said $200 to fix the horn. Subaru dealer said $800. It is not a simple fuse. An expensive part within the steering wheel needs to be replaced. Thank you for reading my complaint. Sincerely,[XXX][XXX], New Haven, VT [XXX] [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jun 07, 2021

I STARTED MY VEHICLE AFTER SITTING OVERNIGHT. AFTER BACKING OUT OF MY DRIVEWAY AND DRIVING MAYBE 20 SECONDS THE PASSENGER WINDOW SWITCH BEGAN SMOKING, AFTER MAYBE 10 SECONDS THE WINDOW SWITCH BEGAN MELTING INTO ITSELF VERY QUICKLY. LESS THAN 1 MINUTE LATER MY ENTIRE CAR MY CAR WAS ENGULFED IN FLAMES IN MY DRIVEWAY (THANK GOD I MADE IT BACK). THIS ALL HAPPENED WITHIN 2 MINUTES OF ME STARTING THE CAR.

Nov 19, 2020

Fire: 1

KEY WON'T COME OUT OF IGNITION. IF STEERING WHEEL LOCKS, KEY WILL NOT TURN IGNITION OR COME OUT LEAVING ME STRANDED FOR SEVERAL MINUTES. THIS HAPPENS MORE AND MORE FREQUENTLY.

Jul 16, 2020

+ 5 more complaints for this component

SERVICE BRAKES

9 complaints

The contact owns a 2013 Subaru Impreza. The contact stated that the key would become stuck in the ignition switch. The failure would occur intermittently however it was progressively worsening. The contact contacted the dealer who stated that the CVT parking brake switch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the extended warranty however they did not qualify due to the vehicle being a rebuilt vehicle. The approximate failure mileage was unknown.

Mar 30, 2022

The contact owns a 2013 Subaru Impreza. The contact stated while driving approximately 20-25 MPH, the brake pedal was depressed but hesitated to respond causing a 3-feet stopping distance delay. The contact also stated that the brake pedal was vibrating and would rest on the floorboard when depressed. The vehicle was taken to the dealer who diagnosed that the front brake rotors, brake pads, and calipers needed to be replaced. The contact stated that the vehicle was repaired however, the failure persisted. The vehicle was taken to an independent mechanic who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The ABS warning light and the traction control warning light were illuminated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 138,000.

Aug 16, 2021

On Friday July 23, 2021 my 1013 Subaru Impressa experienced a failure of the hydraulic braking system, exhibited by the brake warning light and loss of braking ability. Fortunately I was able to safely get to the Subaru dealer (Bath Subaru in Woolwich, Maine) where they determined that the problem was corrosion of the 4 way joint connector which is totally exposed (no cover or protective shield). This is a particular hazard on my car because both hydraulic braking circuits pass through through this connector. Currently the dealer is preparing and estimate for repair but I am concerned that this issue is a design defect and serious safety hazard that should have been subject to recall. I have since noted that a June 27, 2014 letter from Subaru to the NHTSA (Ref No.: GR14-042) identified this exact issue in many of the other Subaru models manufactured between 2005 and 2014. From my comparison of the descriptions and photos shown in the referenced letter, I believe that my car has the same identified defect and should also have been subject to this recall and the exclusion of my car from the original recall was an oversight. i am hopeful that Subaru will stand behind their product, provide a timely repair and provide assurance that the underlying cause has been corrected.

Jul 26, 2021

Brake line is rusted at rear distribution block. We were driving the vehicle on a highway (~60mph). When the driver pressed the brake pedal, it did not respond and we had to pull the emergency brake. When the brake pedal is depressed, it takes much longer (and more pressure) to stop the vehicle than it did previously. We had it inspected by a mechanic who had the brake line at the rear distribution block is rusted out. The car is registered in Upstate NY where there is a lot of road salt. Our safety and the safety of the others was at risk because the brakes did not respond as expected making stopping time much longer. There were no warnings or symptoms prior to the problem.

Jun 14, 2021

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,996.

Mar 12, 2019

+ 4 more complaints for this component

VEHICLE SPEED CONTROL

7 complaints

The contact owns a 2013 Subaru Impreza. The contact stated that while reversing she depressed the accelerator pedal, the engine revved and the vehicle accelerated in reverse crashing into the rear of the garage. None the air bags deployed. The contact attempted to depress the brakes however the brakes failed. The contact attempted to drive forward when the vehicle revved up again and accelerated independently. The contact attempted to depress the brake pedal however they failed to respond. The vehicle came to a stop at the opposite of the road blocking traffic. The contact managed to park the vehicle and activate the emergency brakes. The contact sustained injuries to their knee and chest area. No medical attention was not needed. There was damage to their home. There was no police report filed. The contact's insurance had the vehicle towed to a repair shop who was not able to find a cause for the failure. The vehicle was then towed to the dealer who was unable to identify the failure. The manufacturer was not made aware of the failure. The approximate failure mileage 95,000.

Mar 16, 2022

Crash: 1

Injuries: 1

ON (3) SEPARATE OCCASIONS, MY 2013 SUBARU IMPREZA UNINTENTIONALLY ACCELERATED WHILE I WAS DRIVING (IN MOTION). EACH TIME (SHORTLY AFTER), I TOOK MY CAR TO THE SUBARU DEALERSHIP IN GLEN MILLS, PA FOR INSPECTION. THOSE DATES ARE: 6/25/16, 1/16/20, 2/27/21. EACH TIME THE MECHANIC WAS UNABLE TO LOCATE THE PROBLEM. THE FIRST INCIDENT (2016), I WAS DRIVING TO WORK (WITHIN 3 MINUTES OF HOME). THE CAR WAS TRAVELING AT ABOUT 25 MILES AN HOUR. I PANICKED (HIT THE ACCELERATOR HARDER), BUT WAS ABLE TO BRAKE AND REGAIN CONTROL OF THE CAR. THE SECOND INCIDENT (2020) , I HAD JUST LEFT WORK, WAS TRAVELING ABOUT 35 MILES AN HOUR, AND THE CAR ACCELERATED AS BEFORE. AGAIN, I WAS ABLE TO REGAIN CONTROL OF THE CAR BY BRAKING LIKE NORMAL. THE THIRD TIME (2021), I WAS ABOUT HALFWAY HOME (FROM WORK) TRAVELING ABOUT 35 MILES AN HOUR AND THE CAR ACCELERATED. I WAS ABLE TO BRAKE LIKE NORMAL AND REGAIN CONTROL OF THE CAR. EACH INCIDENT WAS SIMILAR IN THE SENSE THAT IT "FELT LIKE THE CAR WAS POSSESSED". IT REMINDED ME OF A CAR WASH WHEN THE CAR FIRST MOVES ON ITS OWN. IT FELT DIFFERENT FROM SIMPLY "TRAVELING FASTER". I ALSO MENTIONED TO THE MECHANIC THAT MY CAR SOMETIMES "LUNGES" AT A RED LIGHT. THIS OCCASIONALLY OCCURS WHEN I FIRST START THE CAR. A FEW TIMES I NEEDED TO PUSH HARD ON THE BRAKE SO IT DIDN'T ADVANCE FORWARD AND HIT THE BACK OF ANOTHER CAR. AS A RESULT, I TRY TO "WARM UP" MY CAR A SHORT WHILE BEFORE DRIVING. I DON'T KNOW IF THE "LUNGING" RELATES TO THE OTHER INCIDENTS. I AM ATTACHING THE PAPERWORK FROM THE DEALERSHIP. ALL (3) REPORTS ARE INCLUDED IN THE SINGLE PDF. PLEASE CONTACT ME IF YOU NEED MORE DETAIL OR HAVE QUESTIONS.

Mar 07, 2021

CAR THROWS A P2138 CODE AND CAR GOES IN LIMP MODE WITH THE ACCELERATOR PEDAL NON-RESPONSIVE. HAVE TO PULL OVER AND RESET ECU TO GET BACK ON ROAD. HAVE REPLACED ACCELERATOR PEDAL, THROTTLE BODY, RELAY, AND ECM AT SUBARU DEALERSHIP. HAPPENED DOZENS OF TIMES. CAR HAS BEEN COMPLETELY STOCK AND COBB ACCESSPORT TUNED TO STAGE 1. HAPPENS TUNED AND STOCK. HAPPENS SOMETIMES IMMEDIATELY UPON STARTUP AND OTHER TIMES WHILE MAINTAINING 70MPH LM THE HIGHWAY. HAPPENED WHEN I WAS OUT OF GEAR COASTING TO A STOP SIGN. RANDOM OCCURRENCE. SUBARU HAS NO SOLUTION.

Dec 15, 2019

WHILE MY SON WAS DRIVING IN THE 95 NORTH SUDDENLY THE CAR LOCK OUT! MY SON BROUGHT THE CAR TO GARAVEL SUBARU GARAGE IN NORWALK CT. WHERE DIEGO WHO IS THE SERVICE MANAGER AT GARAVEL SUBARU TOOK CARE OF IT, THAT WAS ON NOVEMBER 18/2017 UNTIL APPROXIMATELY 11/28 OR 29 2017! WHEN HE PICK UP THE CAR AT GRAVEL SUBARU, THE CAR THE THE SAME THING WITH THE CLUTCH AGAIN! MY SOME BROUGHT AGAIN THE CAR TO THE GARAGE ON DECEMBER 23/2017- UNTIL JANUARY 4/2018,WHO WAS CHECK AGAIN AND THE COME UP THAT THE CAR DOESN'T HAVE ANY THING WRONG. MY SON CAME BACK WITH THE CAR, WITH THE MIND SET THE EVERYTHING WAS OK. AN HE WAS RISK HE LIFE AND OTHER LIFE WITH THE DEFECTIVE CAR.! STILL. AND THE CLUTCH DID AGAIN, LOCK OUT!!! HE BROUGHT THE CAR AGAIN ON JANUARY 28 ON OR ABOUT 2018 AND CURRENTLY THERE! PLEASE INVESTIGATE!

Feb 18, 2018

WHILE ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THIS HAPPENED ON TWO SEPARATE OCCASIONS; BOTH WHILE MY FOOT WAS ON THE BRAKE PEDAL. THE FIRST TIME THIS HAPPENED, I WAS ON MY BRAKE AT A RED LIGHT (STATIONARY) AND THE SECOND TIME, AFTER I WENT OVER A SMALL "LIP" ON THE ASPHALT, I WAS BRAKING TO PARK IN FRONT OF A HOUSE WHEN IT ACCELERATED SUBSTANTIALLY, CAUSING EXTENSIVE DAMAGE TO THE HOUSE AND CAR, WHILE ALMOST KILLING ME.

Oct 17, 2015

Crash: 1

+ 2 more complaints for this component

ELECTRICAL SYSTEM,AIR BAGS

6 complaints

During humid days, when a passenger sits in the passenger seat for more than a minute, the airbags will turn off for both the driver and passenger seat. With some further research, this is a somewhat common problem with 2013 Subaru Imprezas. This is a massive safety risk.

Aug 21, 2023

Sometimes when a passenger sits in the front passenger seat the Airbag light will show that it is turned off. It happens about 70% each time we are in the vehicle. I don't know if it is a wire issue or the airbag sensor. It seems that it is covered in other recalls, but not my vehicle. Not sure why but it seems they are the same system.

Sep 21, 2021

MY PASSENGER AIRBAG SENSOR NEVER TURNS ON. EVEN IF I HAVE A PASSENGER IN THE SEAT, THE LIGHT STILL REMAINS OFF. I KNOW THAT THE 2012 MODELS USED THE SAME OCCUPANCY SENSOR AS THE 2013 IMPREZA BUT THE 2013 MODELS HAVEN'T BEEN RECALLED. THIS DOESN'T MAKE ANY SENSE BECAUSE THEY'RE THE SAME EXACT MODELS SO THEY SHOULD ALSO BE RECALLED SO THEY CAN BE FIXED. THE SEAT HAS NEVER BEEN WET AND I HAVEN'T BEEN IN ANY ACCIDENTS, SO THIS IS A FAULTY OCCUPANCY SENSOR. I DON'T KNOW WHY I SHOUL DHAVE TO PAY $1500 FOR A FAULTY SENSOR.

Dec 31, 2020

PASSENGER AIR BAG RED DASH LIGHT REMAINS ON WEATHER IN MOTION OR STATIONARY WITH A PASSENGER OR WITHOUT. AMBER AIR BAG CENTER DASH LIGHT REMAINS "OFF" IN MOTION OR SATIONARY WITH OR WITHOUT A PASSENGER IN THE SEAT. TURNING THE CAR ON OR OFF DOES NOT CHANGE THE ISSUE. CAR HAS 112,000 MILES.

Nov 13, 2020

AIR BAG IS DISABLED WHEN MOISTURE OR HUMIDITY IS PRESENT ON THE PASSENGER SEAT. SPECIFICALLY THE AIRBAG RED LIGHT ILLUMINATES AND THE AMBER PASSENGER SIDE AIR BAG OFF LIGHT ILLUMINATES. THIS IS A PROBLEM THAT PRESENTED ITSELF SOON AFTER PURCHASE. IT HAS HAPPENED WHILE STATIONARY & WHILE DRIVING. IT HAS BEEN TRIGGERED BY BOTH HUMIDITY IN THE AIR & PERSPIRATION BY THE PASSENGER. I BELIEVE THE PROBLEM HAS TO DO WITH MOISTURE COMPROMISING THE PASSENGER SEAT SWITCH. THE INCIDENT HAS HAPPENED MANY TIMES. MOST RECENTLY I HAD LEFT THE REAR WINDOW OPEN IT WAS HUMID BUT THERE WAS NO RAIN, WHEN I WENT TO WORK IN THE MORNING THE RED AIRBAG LIGHT WAS ON. THE PROBLEM MAY BE GETTING WORSE OVER TIME, IN THE PAST A TOWEL OR TRASH BAG WOULD PREVENT IT BUT NO, AS MENTIONED IT IS BEING TRIGGERED BY HUMID AIR. I VIDEOED ONE EXAMPLE AND HAVE ATTEMPTED TO INCLUDE IT BUT IT IS TOO LARGE I WOULD BE GLAD TO EMAIL IT IF YOU ARE INTERESTED, MY DAUGHTER IS IN THE FRONT SEAT, THE AIRBAG LIGHT IS ON AND THE PASSENGER SIDE AIRBAG INDICATOR SHOWS OFF. THE VIDEO WAS TAKEN ON SEPT 30TH 2014, THE VEHICLE HAD 35,212 MILES ON IT AT THE TIME.

Jul 12, 2018

+ 1 more complaint for this component

ELECTRICAL SYSTEM,AIR BAGS,SEATS

6 complaints

PERIODICALLY THE "PASSENGER AIR BAG OFF" SIGN ILLUMINATES EVEN THOUGH SOMEONE IS IN THE PASSENGER SEAT. I BOUGHT THE CAR FROM ENTERPRISE RENTAL SEVERAL YEARS AGO AND BROUGHT TO THEIR ATTENTION. SOMEHOW THEIR MECHANIC GOT LIGHT TO GO OFF. PROBLEM HAS PERSISTED BUT DIDN'T PAY MUCH ATTENTION UNTIL NOW. MY DAUGHTER WILL BE DRIVING THE CAR. DO NOT TRUST THE AIRBAG OR SEAT SENSOR.ON PASSENGER SIDE.

Nov 15, 2020

THE PASSENGER'S SEAT OCS MALFUNCTIONS WITH TERRIFYING FREQUENCY. THE CAR WILL BE IN MOTION WITH THE PASSENGER'S SEAT OCCUPIED AND THE AIRBAG LIGHT WILL ILLUMINATE ON THE DASHBOARD. ONCE AGAIN WHILE THE CAR IS IN MOTION. I HAVE SEEN MANY POSTS DETAILING THE SAME EXPERIENCE. SUBARU HAS RECALLED OTHER CARS FOR THIS PROBLEM. MY 2013 IMPREZA NEEDS TO BE INCLUDED AS WELL.

Jul 10, 2020

SEAT OCCUPANCY SENSOR DOES NOT REGISTER ADULT HUMAN MALE, GETS TRIPPED IF CELL PHON E IS IN PROXIMITY TO THE PASSENGER IN THE FRONT PASSENGER SEAT. FRONT AIRBAG IS THEREFORE OFF AND WILL NOT GO OFF IN CASE OF ACCIDENT. THIS OCCURS IF THE FRONT PASSENGER HAS A LAPTOP OR CELLPHONE. UPON INSPECTION BY DEALERSHIP I WAS TOLD THAT THE SENSOR IS BROKEN BUT DUE TO WATER DAMAGE WHICH HAS NOT HAPPENED - IF A DAMP USER IS ENOUGH TO CAUSE DAMAGE TO SENSOR I BELIEVE SUBARU IS PURPOSEFULLY RELEASING POORLY DESIGNED AND ENGINEERED PARTS. THIS ISSUES FIRST APPEARED IN 2017 AND WAS INTERMITTENT AND IS NOT OCCURRING EVERY TIME A PASSENGER RIDES WITH ME.

Jan 05, 2020

RECALL IN OTHER IMPREZA IN SAME YEAR MODEL, BUT NOT MINE SPECIFICALLY. SAME ISSUE OCCURS WITH AIRBAG OCCUPANCY SENSOR IN PASSENGER SEAT. AIRBAG LIGHT COMES ON WITH ANY AMOUNT OF WEIGHT IN PASSENGER SEAT, AIRBAG HOWEVER DOES NOT TURN ON. STAYS OFF WITH PASSENGER IN SEAT. THIS WAS RECALLED IN MANY OTHER 2012-2014 IMPREZA. SUBARU CONFIRMED THAT PASSENGER OCCUPANCY IN MY IMPREZA IS SAME PART AS OCCUPANY SENSOR RECALLED IN OTHER IMPREZA. I WAS SOLD THIS CAR BY AN AUTHORIZED DEALER WITH THIS ISSUE (NOT THE COMPANY LISTED ON THE RECEIPTS PROVIDED). HAD TO PAY TO GET IT FIXED FOR INSPECTION. HAVE TO REPLACE SEAT BOTTOM, ALMOST $700 FOR SEAT ALONE. THIS IS DANGEROUS AND UNFAIR. SUBARU ACKNOWLEDGED THE PROBLEM BY GIVING ME $500 GOODWILL REPAIR CERTIFICATE, BUT NOT FULL PRICE OF REPAIR EVEN THOUGH THIS HAS BEEN RECALLED IN MANY OTHER VEHICLES.

Nov 18, 2019

WARNING LAMPS FOR STABILITY CONTROL AIR BAG RANDOMLY LIGHT UP ON MY DASH BOARD PANEL. THE PASSENGER AIR BAG WILL ALSO SWITCH TO OFF EVEN WHEN A PASSER IS SITTING IN THE SEAT OR THE PASSENGER SEAT BELT WARNING SOUND WILL GO OFF IF A SMALL OBJECT IS PLACED ON THE SEAT. MY MECHANIC CAN'T FIND THE ISSUE AS I CANNOT RECREATE THE CIRCUMSTANCES THAT CAUSE THE LAMPS TO SWITCH ON OR THE WARNING SIREN TO CHIME. COMPUTER READINGS DO NOT RETURN ANY "CODES" IF THE LAMPS AREN'T ON.

Nov 12, 2018

+ 1 more complaint for this component

SEAT BELTS

4 complaints

PASSENGER SEAT BELT WARNING GOES OFF IF MORE THAN 1 POUND IS PLACED ON THE SEAT, ALL CONDITIONS.

Nov 10, 2019

I JUST REPLACED THE FRONT PASSENGER SEAT BELT FOR REVERSE LOCK (UNABLE TO PULL OUT) FOR THE SECOND TIME. NO OTHER BELTS ARE AFFECTED. PARKED THE CAR UNHOOKED THE BELT. UPON RETURNING THE BELT WOULD NOT PULL OUT. WHICH OF COURSE REQUIRES THE PASSENGER TO NOT BE RESTRAINED. THE FIRST TIME THIS HAPPENED I ASSUMED THE BELT WAS WORN OUT, OR MANUFACTURING DEFECT. IT WAS OUT OF WARRANTY SO I REPLACED IT MYSELF. THE REPLACEMENT LASTED ABOUT TWO YEARS. NOW I HAVE TO BELIEVE THERE IS A DEFECT IN THE SYSTEM SOMEWHERE.

Sep 09, 2018

FRONT PASSENGER SEATBELT GRABS FREQUENTLY, HITTING MY WIFE IN HER NECK OR NEAR IT. SUBARU DEALER SAID IT IS OKAY. OCCURS WHEN I BRAKE THE CAR OR GO AROUND CORNERS. USUALLY, MY OWN BELT IS NOT GRABBING AT THESE TIMES.

Jan 23, 2018

PASSENGER SIDE SEAT BELT LOCKED IN RETRACTED POSITION.

Mar 26, 2016

VEHICLE SPEED CONTROL,SERVICE BRAKES

3 complaints

Slowing down to pull into a parking space when I put my foot on the brake to shift into park, the car lurched forward and accelerated over a parking barrier and into a brick wall. Unexplained acceleration. This was not driver error. I felt a few unexplained accelerations previously but thought it was a mistake on my end. In this instance, my foot was nowhere near the acceleration pedal. It was very very frightening. I am now waiting for the insurance adjusters. My car was damaged. I damaged the building and another car tat was parked inside the building. This is a significant safety issue. Consumer stated insurance provider stated it is a total loss and wants to take possession of the car.

Jun 29, 2021

Crash: 1

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT WAS INVOLVED IN TWO CRASHES IN 2013. FOR BOTH CRASHES, WHILE THE CONTACT ATTEMPTED TO STOP THE VEHICLE IN TRAFFIC, IT UNEXPECTEDLY ACCELERATED AND REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED IN BOTH CASES. THE CONTACT WAS NOT INJURED. THE AIR BAGS DID NOT DEPLOY IN EITHER CRASH. THE VEHICLE WAS DRIVING 35 MPH AND TOWED AFTER THE FIRST CRASH. THE CONTACT SUSPECTED THAT SHE WAS SOLD A VEHICLE WITH MULTIPLE FAILURES IN 2013. THE CONTACT FOUND OUT THAT SOMEONE BOUGHT THE VEHICLE AND RETURNED IT PRIOR TO IT BEING PURCHASED BY THE CONTACT. THE CONTACT THOUGHT THE VEHICLE WAS BRAND NEW. THE VEHICLE WAS PURCHASED FROM AUTONATION SUBARU WEST (16351 W COLFAX AVE, GOLDEN, CO 80401, (303) 578-6120). THE FAILURE MILEAGE WAS 2,000.

Feb 25, 2019

Crash: 1

DRIVING UP A SLIGHT GRADE INTO HOME GARAGE I DEPRESSED THE ACCELERATOR VERY SLIGHTLY . THE CAR SHOT SUDDENLY FORWARD AND FOOTBRAKE DID NOT RESPOND. CAR SIDESWIPED OTHER CAR AND BROKE THRU REAR PANEL OF GARAGE BEFORE I COULD STOP IT WITH HANDBRAKE. MAJOR DAMAGE TO FRONT END OF CAR.

Dec 26, 2017

Crash: 1

EXTERIOR LIGHTING,ENGINE

3 complaints

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. TIMMONS SUBARU (3950 CHERRY AVE, LONG BEACH, CA 90807, (888) 496-9707) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 19, 2019

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STAR SUBARU (206-26 NORTHERN BLVD, BAYSIDE, NY 11361, (833) 271-0487) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 29, 2019

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING AT AN UNKNOWN SPEED, A RUMBLING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V149000 (EXTERIOR LIGHTING) AND 18V772000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HEUBERGER SUBARU AT (719) 475-1920 (LOCATED AT 1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 61,402. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V149000 AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V772000.

Mar 08, 2019

AIR BAGS,UNKNOWN OR OTHER

2 complaints

Air bags did not go off after a car accident with a commercial box truck, car seems to be totaled. Insurance is going to inspect vehicle to confirm it being totaled. No warning lights were on at the time. Just passed inspection a month a month ago.

Nov 27, 2025

Crash: 1

Injuries: 2

COMPLAINT REGARDING: SUBARU PASSENGER-AIRBAG OCCUPANT DETECTION SYSTEM (ODS). PASSENGER AIRBAG SIGNAL TURNS ON AND OFF UNEXPECTEDLY DURING THE FOLLOWING CIRCUMSTANCES: PASSENGER IN THE SEAT AND THE CAR IS STATIONARY, NO PASSENGER IN THE SEAT AND THE CAR IS STATIONARY, PASSENGER IN THE SEAT WHEN CAR IS IN MOTION IN THE STREET, PASSENGER IN THE SEAT WHEN CAR IS IN MOTION ON THE HIGHWAY, NO PASSENGER IS IN THE SEAT AND CAR IS IN MOTION IN THE STREET AND HIGHWAY. PASSENGER SEAT WAS NOT WET AT ANY TIME. LAPTOP AND CELL PHONE WAS ON THE SEAT (BACKPACK OR PASSENGER LAP), OR IN CLOSE PROXIMITY IN MOST INCIDENTS. ANY PASSENGER OCCUPANT HAS ALWAYS BEEN AN ADULT MEETING THE STATE AND FEDERAL SAFETY REGULATIONS. RESOURCE TO EXPLAIN CONCERN IN GREATER DETAIL. AND TO EXPRESS DEEP CONCERN THAT THE IMPREZA 2012 SENSOR RECALL WAS NOT EXTENDED TO THE IMPREZA 2013 YEAR: HTTPS://WWW.CARANDDRIVER.COM/NEWS/A15353278/SUBARU-RECALLS-32000-IMPREZAS-FOR-AIRBAG-SENSORS/ RESOURCE FOR IMPREZA 2012 AND 2013 ODS MECHANISM: HTTPS://WWW.STANLEYSUBARU.COM/BLOG/2012/AUGUST/6/HOW-DOES-THE-OCCUPANT-DETECTION-SYSTEM-ODS-WORK-IN-MY-SUBARU.HTM

Jun 05, 2019

STRUCTURE

2 complaints

Severe rust on B Pillar of passenger door, and each door is rusting in same location. Have seen several reports of this online so reporting that I have experienced the same. Roof is also bubbling in a couple locations and I suspect it is from inside given the noise that comes from the windshield in cold weather since the car was new. Not sure of the date I first noticed, so I am putting today’s date since that’s when I learned about reporting potential safety issues.to NHTSA.

Jun 11, 2024

The hood primary latch frequently releases causing me to rely on the safety catch. Re-dropping the hood sets it again only to notice several days later that the hood is again unlatched.

Jul 24, 2022

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

2 complaints

I have been having continuous problems with engine light coming on w the wheel skid light also. I went to Auto Zone and the codes P000D, C1422,P00700 and others. I took vehicle to Subaru to inspect for repair September 11, 2021 The oil temp, traction control light, ABS, and hill control light went off, but the engine light came back on. I left it alone didn't bother with it, figured nothing could be done. I then went to another auto shop on November 28, 2022 because it did bother me about the engine light, someone mention it was dangerous driving w the light on because something could actually be wrong. Also, this shop was to be cheaper. The codes repaired were P000A, P000C, drove off lot engine light came back on. I know it was time for my E- check so I thought I'd give it another try back at Subaru. On July 14, 2023 for repair of engine light. The tests showed repairs for P00A, P00D. They told me they were repairing the vehicle. I left Subaru and about 5 minutes of leaving the engine light came back on. I called them and stated the light was back on, they told me to come in and they could look at it, but I don't have another $ 729.00 to keep giving these auto shops. I had and E-check on July 22, 2023 and didn't pass because of codes P0021 and P000C.

Jul 31, 2023

Was driving on I-70 in Colorado going 60-65 mph uphill when all indicator lights came on and AT (Automatic Transition) Oil Temp light began flashing. Check Engine, Hill Assist, ABS, and Traction Control lights all came on steady on. Had to pull over and had significant power loss during driving. Googled what AT Oil Temp light meant and called a tow truck to take to my mechanic. Mechanic initially indicated it could be valve body problem which in his words is a "known issue with Subaru CVT engines." Code pulled was p2764. They ended up pulling the pan and draining fluid and found excessive metal built up on magnet in pan. This pan and headgasket were repaired less than 6k miles ago (October 2020) and at that time they said everything was in good shape so something drastic happened to CVT in less than a year. Mechanic unable to say what caused the excessive buildup in that time. Safety compromised as left on side of very busy highway waiting for tow - we were also concerned with whether or not car would overheat/catch on fire due to AT oil being over 200 degrees. Problem confirmed by our mechanic and indicated that we need a full transmission replacement. No other warnings prior to this event. Maintenance is current and in 2018 performed recall service indicated by Subaru for valve spring issue.

Jun 27, 2021

SERVICE BRAKES, HYDRAULIC

2 complaints

The contact owns a 2013 Subaru Impreza. The contact stated that upon entering the vehicle, he noticed small, yellow-colored drops of liquid on the ground around the vehicle. Upon starting the vehicle, the brake warning light appeared on the instrument panel. The contact checked the parking brake lever; however, the light remained illuminated. The contact stated that while driving and depressing the brake pedal the brake pedal was depressed to the floorboard and the vehicle coasted to a stop. Despite the failure, the contact drove the vehicle home. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.

Mar 15, 2023

2013 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO BRAKE ASSIST SYSTEM. *SMD ACCORDING TO THE SUBARU MANUAL, THE BRAKE ASSIST SYSTEM ASSISTED THE BRAKE POWER WHEN THE DRIVER CANNOT DEPRESS THE BRAKE PEDAL STRONGLY AND THE BRAKE POWER WAS INSUFFICIENT. BRAKE ASSIST GENERATED THE BRAKE POWER ACCORDING TO THE SPEED AT WHICH THE DRIVER DEPRESSED THE BRAKE PEDAL. THE CONSUMER STATED WHILE DRIVING IN THE RIGHT LANE, ON A RURAL INTERSTATE HIGHWAY, WITH VERY LITTLE TRAFFIC. WITH THE CRUISE CONTROL SET AT 65 MPH, HE IMMEDIATELY HAD TO HIT THE BRAKE, AS ANOTHER DRIVER MOVED INTO HIS LANE. THE CONSUMER STATED THE POWER ASSIST FORCEFULLY SLOWED THE VEHICLE DOWN, AGAINST HIS WILL. THE CONSUMER STATED HE FOUND HIMSELF STRUGGLING WITH THE ACCELERATOR PEDAL, TO TRY AND GAIN SPEED.

Jun 17, 2013

AIR BAGS,SEATS

2 complaints

The air bag light and “passenger airbag off” lights on dash come on sometimes when a passenger is in the car. I took my car to the Subaru dealer/service department and they charged me $140 to reset the lights and tell me the solution is to replace the passenger seat for $900.

Oct 09, 2021

ON A HOT, LONG DRIVE WITH A SWEATY FRIEND IN THE FRONT PASSENGER SEAT, THE PASSENGER AIRBAG TURNED OFF ACCORDING TO THE DASH INDICATOR. THE AIRBAG ERROR INDICATOR ALSO TURNED ON. IT WAS A LONG, HIGHWAY DRIVE AND OUTDOOR TEMPERATURES WERE 80-100F, THOUGH I WAS RUNNING AC INSIDE.

Jul 17, 2018

POWER TRAIN,ENGINE

2 complaints

THE CAR BROKE DOWN NOV. 2018 WHILE MY WIFE WAS DRIVING ON INTERSTATE HIGHWAY. DEALER REPLACED VALVE BODY. CAR WAS USING A LOT OF OIL BETWEEN CHANGES. WHEN ASKED ABOUT IT, DEALER SERVICE DEPT SAID "JUST KEEP ADDING OIL." CAR STARTED PUTTING OUT BLUE CLOUD FROM EXHAUST WHEN STARTED. ASKED DEALER SERVICE DEPT, THEY SAID "SUBARUS DO THAT. JUST KEEP ADDING OIL." HAD RECALL WORK DONE MARCH 2019: VALVE SPRING REPLACEMENT. AGAIN ASKED ABOUT OIL CONSUMPTION. SERVICE DEPT. RECOMMENDED ADDING OIL BETWEEN OIL CHANGES. LABOR DAY 2019 CAR BROKE DOWN AGAIN WITH SAME DASH INDICATORS FLASHING AS IN NOV. 2018. CAR WAS IN DRIVE AND MOVING FORWARD AT 35 MILES PER HOUR ON A CITY STREET 150 MILES FROM HOME. DEALER SERVICE DEPT SAID TIMING CHAIN HAD JUMPED, ENGINE FAILED. ACCORDING TO DEALER SERVICE DEPARTMENT, ENGINE HAD EXCESSIVE OIL CONSUMPTION, AND SAID "ENGINE IS OIL DEPRIVED." CAR NOW NEEDS A NEW ENGINE.DEALER HAD PROMISED TO FIX IF ISSUE FROM 2018 RETURNED. THE DEALER DID NOT HONOR THE PROMISE. *TR

Apr 15, 2020

THERE HAVE BEEN REPEATED AND REOCCURRING ISSUES RELATED TO OIL CONSUMPTION AS WELL AS A FAULTY CVT TRANSMISSION. SUBARU HAS ISSUED AN EXTENDED 100,000 MILE WARRANTY, BUT THIS INFORMATION WAS NOT PROVIDED DIRECTLY TO ME. I FOUND OUT ABOUT THE EXTENDED WARRANTY WHEN I TOOK THE CAR IN TO A MECHANIC AND THEY HAD KNOWLEDGE OF THE EXTENDED WARRANTY. THE MECHANIC RECOMMENDED I TAKE IT TO A SUBARU SERVICE CENTER TO TRY AND GET IT COVERED UNDER WARRANTY. THE CAR HAD 94,000 MILES AT THE TIME I WAS MADE AWARE OF THIS ON 6/22/18. SINCE 6/22/18-11/2/19, I HAVE REPEATEDLY HAD REOCCURRING ISSUES WITH BOTH OIL CONSUMPTION AND THE CVT TRANSMISSION. THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE REPAIRED ISSUES, BUT I HAVE NEVER HAD RESOLVE OF ANY OF THEM. INSTEAD I FEEL AS THOUGH I HAVE BEEN TOLD EACH ITEM HAS BEEN REPAIRED. IF SIMILAR ISSUES HAVE OCCURRED, LIKE THE OIL LIGHT ILLUMINATING AFTER THE SHORT BLOCK REPLACEMENT, I BEEN GIVEN THE EXPLANATION THAT IT IS DUE TO SOFTWARE ISSUES THAT NEED UPDATING. THESE EXCUSES HAVE BEEN GIVEN REPEATEDLY UNTIL THE 12 MONTH WARRANTY OF THE PARTS IN QUESTION HAS THEN PASSED. THIS SAME THING HAS OCCURRED WITH THE SLIPPING CVT TRANSMISSION THAT I REPORTED ON 6/22/18, AND NOW I AM BEING TOLD THE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $8,000 OUT OF POCKET. THE CAR IS NOT EVEN VALUED AT $8,000 ANYMORE. I WOULD STRONGLY ADVISE RESEARCH INTO THESE FAULTY PARTS AND THE CONSUMER DECEIT THAT HAS OCCURRED TO MYSELF AND MILLIONS OF OTHER SUBARU OWNERS. DECEIVING CONSUMERS UNTIL EXTENDED WARRANTY PERIODS PASS, AND REQUIRING CONSUMERS TO PAY OUT OF POCKET SHOULD BE ILLEGAL. I SEE NOW WHY SUBARU OPTED FOR THIS EXTENDED WARRANTY FOR BOTH OF THESE ISSUES RATHER THAN ADMITTING FAULT AND PROVIDING A RECALL. THIS ALLOWS THE DECEIT AND SUBARU TAKING FINANCIAL RESPONSIBILITY OF REPAIRS TO OCCUR BY LOOPING IN THE SERVICE DEPARTMENT INTO THIS SCAM. DO NOT BUYSUBARU

Nov 02, 2019

UNKNOWN OR OTHER,VISIBILITY/WIPER

2 complaints

SHORTLY AFTER GETTING VALVE SPRING REPLACEMENT WORK DONE AT HUNTER SUBARU IN HENDERSONVILLE NC THE AC CONDESNSER SEIZED UP. SHOP IS NOT STANDING BEHIND WORK DONE DURING RECALL INCLUDING A AC REFRIGERANT REMOVAL AND REPLACEMENT AND CLEANING OF HOSES AND LINES. AC CONDENSERS DONT JUST SEIZE UP LESS THAN 3K MILES AFTER BEING SERVICED, THEY ARE KILLED BY LACK OF LUBRICATION OR IMPROPER PRESSURES. SUBARU OF AMERICA WILL NOT RESPOND EITHER. POOR JOB BY BOTH. DEALER WANTS TO CHARGE $1200 TO FIX THEIR MISTAKE. CRIMINALS. I WOULD NOT HAVE DONE MY WARRANTY WORK AT HUNTER IF I KNEW THEY WERE GOING TO MESS AROUND WITH OTHER SYSTEMS IN THE VEHICLE. AC IS CRITICAL TO KEEP VISION CLEAR DURING DRIVING. CAR STUTTERED AND NEARLY STALLED WHEN AC UNIT "SEIZED" AND THE CAR SMELLED LIKE BURNING PLASTIC. SCARY

Jun 27, 2019

DRIVING AT LOW SPEED AND HIT A SMALL BUMP IN VERY COLD WEATHER (5F). WINDSHIELD MADE A POPPING SOUND . THE CAR WAS PARKED A WEEK LATER WHEN THE WINDSHIELD DEVELOPED A SPONTANEOUS CRACK ALONG THE DRIVERS SIDE FRAME. THERE WAS ABSOLUTELY NO IMPACT. THIS IS A SERIOUS SAFETY AND MANUFACTURING ISSUE THAT NEEDS TO BE ADDRESSED. OTHER FOLKS ARE REPORTING A SIMILAR ISSUE WITH THESE VEHICLES.

May 29, 2015

UNKNOWN OR OTHER,ENGINE

2 complaints

SUBARU RECALL FROM OCTOBER 2018. THE CAR IS STARTING TO STALL WHILE DRIVING. SUBARU IS NOW TELLING ME THAT I HAVE TO WAIT UNTIL LATE MAY TO HAVE MY CAR REPAIRED. THIS IS UNSAFE AND IS MY ONLY VEHICLE FOR WORK. DURING DRIVING ON THE EXPRESSWAY BETWEEN 30 AND 60MPH OR ON CITY STREETS BETWEEN 20-30PMH, THE CAR JUST SLOWS WAY DOWN BY ITSELF AND THE HILL START/ASSIST WARNING LIGHT KEEPS COMING ON AND PERIODICALLY THE VEHICLE DYNAMICS CONTROL LIGHT ALSO COMES ON. THESE ISSUES HAVE BEEN ONGOING AND PERIODIC BUT MORE AND MORE FREQUENT SINCE DECEMBER 2018.

Mar 14, 2019

THE VALVE SPRINGS RECALL HAS BEEN ISSUED SINCE 10/31 WITH NO REMEDY. THIS COULD BE A POTENTIALLY HARMFUL THING! WOULD LIKE AN UPDATE OR AT LEAST GET MY CAR FIXED

Dec 02, 2018

AIR BAGS,SEAT BELTS

2 complaints

MY MOTHER HAS AN ISSUE WITH HER AIRBAG LIGHT IN HER SUBURA IMPREZA CAR OFF AND ON FIRST TIME LAST YEAR AND SHE BROUGHT INTO SUBARU AND THE LIGHT WENT OFF THEY TOLD HER NEXT TIME IT HAPPENS TO BRING IN RIGHT AWAY THEN SHE WAS DRIVING LAST WEEK AND THE LIGHT POPPED ON AGAIN SHE CALLED SUBARU AMERICA HEADQUARTERS ABOUT THEY TOLD HER IT WAS A SAFETY ISSUE SHE AND SENT HER IN THE SUBARU DEALER IN BLOOMFIELD NJ TO GET A DIAGNOSTIC TEST TO SEE WHAT IS WRONG WITH THE CAR AFTER A COUPLE OF HOURS OF CHECKING THEY SAID IT WAS NOTHING WRONG WITH THE CAR BUT WHEN MY MOM ASKED THE LADY IF SHE GOT INTO AN ACCIDENT WOULD HER AIRBAGS DEPLOY THE LADY RESPONDED WITH SHE IS NOT SURE IT DEPENDS SO THEY RELEASED HER CAR WITHOUT BEING 100% SURE ALSO, I'VE HEARD MY MOTHER COMPLAIN ABOUT THE SEATBELT TIGHTENS UP AROUND HER NECK WHILE SHE WAS DRIVING CERTAIN THINGS IN THIS CAR IS UNSAFE AND I FEAR FOR MY MOMS' SAFETY AND MY OWNS WHEN I RIDE IN THIS CAR NOW BECAUSE ON THE UNCLARITY IF THE AIRBAGS ARE GONG WORK OR NOT MY MOM'S PHONE AUTOMATICALLY RECORDS SO I HAVE ATTACHED THE CONVO SO YOU CAN HEAR THE EMPLOYEES UNCERTAINTY THE CAR WAS SOLD TO MY MOM PRE-OWNED AND I'M NOT SURE IF THE CAR CAME WITH ISSUES BECAUSE THE CARS HISTORY WAS NOT PROVIDED TO HER, SOME OF THE ISSUES THE CAR HAS CAN BE FROM WHATEVER HAPPENED TO THE CAR BEFORE MY MOM OWNED IT BECAUSE MY MOM DOES NOT DRIVE MUCH SO THE CAR SHOULD NOT BE HAVING GLITCHES AND MALFUNCTIONS THEY CLAIM THAT THE GLITCH IN THE CAR CAME FROM A WATER SPILL ON THE SEAT NOBODY SPILLED WATER IN THE CAR SINCE MY MOM OWNED IT SO THAT IS A MYSTERY AS WELL ONLY TWO PEOPLE RIDE IN THAT CAR SHE'S THE DRIVER AND IM THE PASSENGER NEEDED YOU CAN DOWNLOAD RECORDING AT THIS LINK HTTPS://VOCAROO.COM/I/S0ZEN2X5 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Aug 02, 2018

THE PASSENGER AIR-BAG ON LIGHT ILLUMINATED AND THE FASTEN SEATBELT WARNING SOUND WAS SOUNDED EVEN THOUGH THERE WAS NOTHING IN THE PASSENGER SEAT. THIS HAS HAPPENED MULTIPLE TIMES, THE MOST RECENT AT 21,793 MILES. *TR

Oct 19, 2014

EXTERIOR LIGHTING,SERVICE BRAKES,ENGINE

1 complaint

Vehicle Fire Summary – Arvada, CO On [XXX] at approximately [XXX], the Arvada Fire Department responded to a report of a vehicle fire on [XXX] . The vehicle involved was a 2013 gray Subaru Impreza WRX. The driver reported noticing smoke coming from the engine compartment before pulling over to the shoulder. Within minutes, flames became visible. Fire crews arrived promptly and extinguished the fire. Both the driver and one passenger were able to evacuate the vehicle safely, and no injuries were reported. The vehicle sustained a total loss due to fire damage. Preliminary findings suggest a possible mechanical or electrical malfunction, though the exact cause remains under investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 03, 2025

Fire: 1

STRUCTURE,ENGINE

1 complaint

Parts of my undercarriage, rusting and falling off Parts of the car are dissolving and falling off like nuts bolts & an exhaust manifold cover & oil valve.

Mar 18, 2024

VISIBILITY

1 complaint

The contact owns a 2013 Subaru Impreza. The contact stated while driving 45 MPH, the sunroof exploded. The contact stated that the shade shield was closed at the time of the failure. There was no injury sustained. The contact veered to the side of the road and used a plastic bag and tape to cover the sunroof. The contact then continued driving. The vehicle was taken to the dealer, where it was determined that the sunroof glass panel needed to be replaced. Additionally, the dealer informed the contact that the sunroof frame would be replaced as necessary. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

Sep 21, 2023

SEATS

1 complaint

The passenger occupancy detection system is not working, so the passenger air bag is not coming on even when I have an adult passenger. Sometimes, it will register that there is an adult in the seat, but the air bag will not come on, but other times, it doesn't even detect someone is sitting there.

Jan 16, 2023

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

The contact owns a 2013 Subaru Impreza. The contact stated that while driving approximately 40 mph when the check engine illuminated and a loud rattling noise emitted from underneath the hood of the vehicle. The vehicle then suddenly stalled. The vehicle was towed to the dealer. The dealer had replaced the engine. Approximately after the repair while they were driving approximately 40 mph when the same failure occurred. The vehicle was towed to the same dealer who replaced the engine again. After the second replacement while driving the vehicle was part the vehicle had caught on fire. The fire department was called and put out the fire. No injuries, medical attention needed. The contact's insurance had replaced the engine a third time. Again, while driving at the same speeds the check engine light suddenly illuminated and the vehicle began rattling underneath the hood. The contact also smelled a fuel burning odor coming into the vehicle. The contact had pulled over and had the vehicle towed to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 40,000.

Dec 16, 2022

Fire: 1

ENGINE AND ENGINE COOLING

1 complaint

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11497752*DJR ******* DELETE VOQ *******

Dec 16, 2022

Fire: 1

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

Check engine/break/ABS/traction control/ cruise control and AT OIL TEMP lights are all on. Now my back break lights are not working! Car jerks at times. Read on a few forms that this was an issue for Subaru Imprezas 2012 and up. There was also a recall on this issue on April 2019. Please have this recalled again.

Oct 06, 2021

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

Malfunction with my dashboard lights. ABS/ AT OIL TEMP/TRACKTION CONTROL/ HILL LIGHT and CRUISE CONTROL GAGE. Are all on car seems to run somewhat alright until car jerks then all of the mentioned issues comes on.

Sep 24, 2021

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

Was traveling normally and suddenly car abruptly stopped with engine running.

Aug 27, 2021

POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

VEHICLE HAS KNOWN DEFECT WHERE THE OIL CONTROL VALVES ON FRONT OF ENGINE FAIL AND LEAK OIL ONTO MAIN WIRING HARNESS. THE DEFECT MANIFESTS ITSELF IN ELECTRICAL SHORTS, LIGHTING FAILURE, ENGINE NOT BEING ABLE TO BE STARTED, ENGINE FUNCTION FAILING WHILE IN USE, BATTERY FAILURE DUE TO SHORT CIRCUIT CREATED AMONG OTHER ISSUES IMPACTING STARTING, RUNNING, SAFE USEAGE AND POTENTIAL DANGEROUS FAILURE WHILE OPERATING VEHICLE. PREVIOUS COMPLAINT LOGGED, NO EVIDENCE THAT PROBLEM IS BEING INVESTIGATED - ALTHOUGH MANUFACTURER HAS ACKNOWLEGED KNOWLEDGE OF ISSUE BY ISSUING A SERVICE BULLETIN.

Apr 04, 2021

VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

CAR WAS PARKED DIRECTLY IN FRONT OF RESIDENTIAL GARAGE. I STARTED THE CAR TO PULL IT INTO THE GARAGE. AS SOON AS I PUT THE CAR IN DRIVE, WITH MY FOOT STILL ON THE BRAKE, IT SHOT FORWARD AT FULL SPEED AND CRASHED INTO A TRAILER AT THE BACK OF THE GARAGE. THE IMPACT FROM THE TRAILER BROKE A HOLE IN THE GARAGE WALL. TOTAL DISTANCE TRAVELED WAS ABOUT 25'.

Jan 18, 2021

Crash: 1

ELECTRICAL SYSTEM,ENGINE

1 complaint

VEHICLE HAS HAD MULTIPLE INCIDENTS OF NOT STARTING, ENGINE LOSING POWER, EXTENDED ENGINE CRANKING AND OTHER ELECTRICAL ISSUES FOR WHAT WAS UNKNOWN REASONS, DOCUMENTED IN NUMEROUS DEALER REPORTS. WAS INFORMED THAT THE ISSUE IS DUE TO OIL LEAKING FROM OIL CONTROL VALVE (OCV) LEAKING INTO WIRING HARNESS. VEHICLE HAS HAD ISSUES WHEN IN MOTION, BEFORE RUNNING AND WHILE TRYING TO START.

Aug 07, 2020

POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

MY CARS BREAK LIGHTS ARE NOT WORKING. MY CAR WILL LOSE POWER ON THE ROAD TO WHERE IT WILL COMPLETELY DIE AND I HAVE TO TURN THE IGNITION OFF AND TURN IT BACK ON TO KEEP GOING. MY EMERGENCY BRAKE LIGHT IS ON MY TIRE SENSOR LIGHTS ARE ON EVEN THOUGH TIRE PRESSURE IS CORRECT THERE ARE TIMES WHEN I CANNOT GET MY CAR INTO GEAR. IT WILL MAKE A VERY LOUD CLUNKING NOISE AND THEN A WHIZZING NOISE WHEN YOU TURN THE AIR CONDITIONER ON AND THEN YOU GET NO POWER AT ALL TO THE CAR. I CANNOT GO UP A STEEP HILL ON THE HIGHWAY BECAUSE IT WILL ONLY GO UP TO 35 MILES AN HOUR. WHEN IT LOSES POWER ON THE HIGHWAY AND I HAVE TO THE RESTART THE CAR THAT'S VERY DANGEROUS.

Jul 18, 2020

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TAIL LIGHTS DON'T TURN ON , FIRST TIME THE WHOLE ELECTRICAL HARNESS WAS BURNED OUT , DEALER CHANGED THE WHOLE THING , THIS IS SECOND TIME TAIL LIGHTING IS COMPLETELY OFF WHEN THE SWITCH IS ON , I AM AFRAID IT WILL BURN OUT THE WHOLE HARNESS AGAIN !

Jul 10, 2020

AIR BAGS,STRUCTURE,ENGINE

1 complaint

I WAS INVOLVED IN AN ACCIDENT ON I-10 ON 11/27/2019 AT 2 PM. I WAS TRAVELING AT 60- TO 65 MPH AND HIT A SUV THAT HAD STOPPED IN THE LEFT HAND LANE. THE AIRBAGS DID NOT DEPLOY ( PASSENGER OR DRIVER SIDE) I HAVE REPORTED THIS TO SUBARU AND SO FAR THEY HAVE NOT BEEN HELPFUL. I RECEIVED CONTUSIONS FROM MY RIGHT HIP TO MY LEFT CLAVICLE BUT NO BROKEN BONES.

Jan 07, 2020

Crash: 1

SERVICE BRAKES,ENGINE

1 complaint

I RECEIVED NOTIFICATION OF 2 SAFETY RECALLS FOR MY VEHICLE: SUBARU RECALL WTY-84 (NHTSA ID 18V-772) AND SUBARU SAFETY RECALL WUE-90 (NHTSA RECALL ID 19V-149.) I PURCHASED MY CAR ON THE ISLAND OF O'AHU AND LIVE ON THE ISLAND OF MOLOKA'I. SERVCO SUBARU WILL NOT PAY FOR MY CAR TO BE SHIPPED BY BARGE FOR REPAIRS. SINCE THE VALVE SPRINGS AFFECTED ARE A DEFECT IN THE ENGINE UPON MANUFACTURE, I FEEL THAT I SHOULD RECEIVE REIMBURSEMENT FOR THE COST OF SHIPPING. MY BUDGET IS TIGHT AND THIS WILL BE A HARDSHIP.

Oct 10, 2019

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

SPOT WELDS TO THE FIREWALL FAIL/BREAK FOR THE CLUTCH AND BRAKE PEDALE ASSEMBLY SO ITLLL HAVE A DELAY IN ACTUATION OVER TIME DUE TO THE WELDS BREAKING AND BECAUSE OF THAT THE ASSEMBLY BAR WILL FRACTURE AND BREAK OVER TIME WHICH WILL NEED TO BE REPLACED OR ELSE BRAKING ACTUATION WILL BE DELAYED WHEN PRESSED, THIS IS ALL WHILE IN MOTION OVER TIME OF PRESSING AND DEPRESSING, POPULAR COMPLAINT AND ISSUE KNOWN THAT OUTSIDE COMPANIES SELL BRACKETS TO HELP WITH THE WELDS FAILING AND THE ASSEMBLY CRACKING

Oct 01, 2019

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

ON 07/08/2019 I TOOK MY SUBARU IMPREZA TO A LOCAL DEALERSHIP TO HAVE RECALLS WUE90 AND WTY84 COMPETED. IT NOW SEEMS THAT WHATEVER WORK WAS DONE TO SATISFY THE RECALLS HAS BEEN CAUSING THE CAR TO MALFUNCTION. THE RECALL SERVICE WAS COMPLETED ON 07/09, AND I PICKED IT UP THAT DAY. BEGINNING ON 07/10, HOWEVER, THE CHECK ENGINE AND VEHICLE DYNAMICS CONTROL WARNING LIGHTS STARTED COMING ON INTERMITTENTLY. SO FAR, THESE WARNING LIGHTS HAVE DISPLAYED FOR A PORTION, OR FOR THE ENTIRETY, OF 22 OF THE PAST 32 DAYS. BOTH LIGHTS (CHECK ENGINE AND VDC) HAVE DISPLAYED TOGETHER EVERY TIME, AND ARE USUALLY ON OR OFF WHEN THE VEHICLE IS STARTED. WHEN THE LIGHTS ARE ON, THE CRUISE CONTROL DOES NOT FUNCTION AND I HAVE NOTICED A SIGNIFICANT (-21.6%) DECREASE FROM MY AVERAGE GAS MILEAGE. ON FOUR OCCASIONS THAT I AM ABLE TO RECALL, THE WARNING LIGHTS ALSO CAME ON UNDER BRAKING (I.E. THEY WERE OFF WHEN I STARTED THE CAR AND THEN TURNED ON AT SOME POINT DURING MY TRIP WHEN I PRESSED THE BRAKES). WHETHER THE WARNING LIGHTS ARE ON OR OFF, I HAVE NO WAY OF KNOWING WHAT ISN'T WORKING (OTHER THAN THE CRUISE CONTROL AS I MENTIONED). I HAVE TAKEN THE VEHICLE BACK TO SUBARU TWICE TO TRY TO RESOLVE THE ISSUE: FIRST ON 07/10 AND THEN ON 08/07. THEY SCANNED THE CODES, DID SOME WORK ON IT, AND GAVE THE CAR BACK TO ME, CLAIMING THAT IT WAS FIXED. THE ONE THING THEY ARE FAILING TO CONSIDER IS THAT THE PROBLEM MAY ACTUALLY BE RELATED TO THE SERVICE PERFORMED TO COMPLETE THE RECALLS BECAUSE I'VE NEVER HAD AN ISSUE WITH THE VDC SINCE I BOUGHT THE CAR ALMOST SIX YEARS AGO, AND I DON'T BELIEVE THE CHECK ENGINE LIGHT HAS COME ON DURING THAT PERIOD EITHER. AT THIS POINT, I DON'T EVEN KNOW IF THE CAR IS SAFE TO DRIVE. ATTACHMENT: PHOTO OF WARNING LIGHTS AFTER LEAVING THE CAMELBACK SUBARU (PHOENIX, AZ) SERVICE SHOP ON 08/07/2019.

Aug 10, 2019

EXTERIOR LIGHTING,STRUCTURE,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT USED IN OCTOBER OF 2018. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE CONTACT TOOK THE VEHICLE TO CENTER SUBARU (45 WINSTED RD, TORRINGTON, CT 06790, (860) 489-1301) WHERE IT WAS NOTICED THAT THE FRAME HAD MAJOR DAMAGE THAT WAS COVERED UP TO RESELL THE VEHICLE. THE DEALER RESEARCHED THE VEHICLE IN THEIR SYSTEM AND INFORMED THE CONTACT THAT THEY COULD NOT PERFORM THE RECALL REPAIRS BECAUSE THE VEHICLE HAD A SALVAGE TITLE. THE DEALER FURTHER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THE CONTACT MAY HAVE BEEN RIPPED OFF WHEN PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED (AUTO SALES CT, 1320 WOLCOTT RD, WOLCOTT, CT 06716, (203) 441-4911) DID NOT DISCLOSE THAT THE VEHICLE WAS SALVAGED. THE FAILURE MILEAGE WAS 70,215.

Jun 12, 2019

VEHICLE SPEED CONTROL,WHEELS,ENGINE

1 complaint

I WAS DRIVING AND THE CRUISE CONTROL LIGHT STARTED BLINKING, THE CHECK ENGINE LIGHT CAME ON, AND THE TRACTION CONTROL LIGHT CAME ON. HTTPS://YOUTU.BE/ZUJIGGDQQ5E

Apr 24, 2019

FUEL/PROPULSION SYSTEM

1 complaint

THIS COMPLAINT RELATES TO THE FOLLOWING RECALL: MANUFACTURER RECALL NUMBER: WTY84 NHTSA RECALL NUMBER: 18V772000 THE DEALER IN COLORADO SPRINGS, CO, HEUBERGER MOTORS, HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. I CALLED ON JANUARY 17TH, 2019 TO SCHEDULE THE WORK BUT AS OF TODAY, APRIL 23, 2019, THEY HAVE NOT DONE SO. THEY CLAIM THAT "IT'S JUST A SLOW PROCESS". I FIND THIS UNACCEPTABLE FOR A SAFETY RECALL.

Apr 23, 2019

POWER TRAIN,AIR BAGS

1 complaint

TO START OFF I HAVE AN EXTENDED WARRANTY ON MY VEHICLE FELT MY CLUTCH STARTING TO SHIFT THEY TOLD ME I NEEDED A NEW CLUTCH FLYWHEEL AND THROTTLE BEARING. TOOK IT TO A INDEPENDENT REPAIR SHOP. THEY REPLACED THE THROTTLE BEARING WHICH WAS COMPLETELY WARPED CLUTCH WAS GOOD BUT REPLACED ANYWAY BECAUSE AT THAT POINT WHY NOT THE ENTIRE TRANSMISSION WAS OUT. CALLED SUBARU NOTHING WAS DONE. ALSO JUST GOT INTO AN ACCIDENT VEHICLE WAS TOTALED AND MY AIRBAGS DID NOT INFLATE.

Nov 01, 2018

Crash: 1

POWER TRAIN,SERVICE BRAKES

1 complaint

TAKATA RECALL: PLEASE NOTE SHIFT LEVEL GEAR CONTROL LOCKS WHEN CAR IS TURNED ON, IN PARK, FOOT ON BRAKE. THE TRACTION CONTROL SENSORS, EMERGENCY BRAKE SENSORS, AND HILL SENSORS TURN ON WHEN THIS HAPPENS. THE GEAR LOCKS AND THE CAR WILL NOT TURN ON OR OFF COMPLETELY WHEN THESE SENSORS ARE ON. IT WILL ONLY TURN OFF WHEN THE BRAKE HAS BEEN APPLIED FOR SO LONG. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND PLACES, PARKING LOTS, DRIVEWAYS, AND IN AREAS WHEN CHANGING GEARS NEEDS TO OCCUR AND SIMPLE WILL NOT

Jan 18, 2018

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

THE BRAKE SENSOR SWITCH FAILS TO REPORT POSITION OF THE BRAKE AND TURNS OFF ANTI LOCKING BREAKING SYSTEM. IF FAILS YOU CAR TURNING THE CAR APPLY BRAKE AND THE FOLLOWING LIGHTS TURN ON. HILL ASSIST,ABS,SKID CONTROL. WHEN THIS COMES ON ABS DOES NOT WORK. IT SOMETIMES LOCKS THE CAR IN PARK. THIS HAPPEN THEN TRIED TO STOP QUICKLY IN THE RAIN AND BRAKING SYSTEM DID NOT WORK CORRECTLY. REAR-ENDED A CAR. REPORTED THIS TO A DEALER YEAR AGO THEY DID NOT KNOW WHAT CAUSED IT. I FOUND IT QUICKLY WHEN SEARCHING THE WEB. COMMON ISSUE THAT COULD BE DEADLY.

Nov 02, 2017

Crash: 1

POWER TRAIN,STRUCTURE

1 complaint

HELLO, IT HAS COME TIME WHERE MY LOYAL SUBARU HAS HAD IT'S FIREWALL SPOT WELDS SNAP OFF AND MY FIREWALL MOVES ABOUT 3 INCHES EVERYTIME I ENGAGED THE CLUTCH OR BRAKES. I REACHED OUT TO SUBARU OF AMERICA WHERE THEY HAD ME GET AN ESTIMATE OF 1750 DOLLARS. WHEN I SENT THEM THE INVOICE THE BEST THEY WOULD COVER IS 750 DOLLARS OF IT. THIS ISSUE IS A SEVERE SAFETY CONCERN ON BEHALF OF MY LIFE AND THE COMPANY ACTED IN BAD FAITH TOWARDS IT'S CUSTOMER. THE CAR HAD NEVER BEEN BEAT ON OR ABUSED AND FROM JUST SIMPLY DRIVING THE CAR ON A NORMAL BASIS CREATED THIS ISSUE. AT THE TIME THIS HAPPENED I WASN'T AWARE OF THE WHAT WAS AT STAKE. I RESEARCHED THE NUMEROUS PEOPLE FILING CLASS ACTION LAWSUITS SINCE MORE THAN A THIRD OF THE PRODUCTION THIRD GEN WRXS WERE PROBED TO THIS FAULTY FIREWALL WELDS. SUBARU HAS BEEN WELL AWARE OF THIS AND KNEW THAT THIS COULD HAPPEN OR WHEN I EMAILED THEY WOULD HAVE ARGUED AGAINST IT BUT JUST INSTANTLY OFFERED A PORTION OF IT. IN THE BEST INTEREST OF MY SAFETY I FEEL IT'S NECESSARY FOR SUBARU TO PAY THE ENTIRE PORTION OF THE BILL TO ENSURE MY LIFE WILL BE SAFE IN THEIR CAR. IF THERE'S ANYTHING THAT YOU COULD DO TO HELP ME THAT WOULD BE MUCH APPRECIATED. THANKS FOR YOUR TIME, JEREMY.

Jul 20, 2017

ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

1 complaint

DECEMBER 19, 2013, I PURCHASED A SUBARU IMPREZA FROM KOEPPEL SUBARU IN LONG ISLAND CITY, N.Y. THE DEALERSHIP TOLD ME THE CAR WAS "BRAND NEW" AND USED ONLY FOR TEST DRIVES. AFTER 5 MONTHS OF DRIVING THE CAR, THE CAR BEGAN TO HAVE PROBLEMS TO START. PUTTING THE KEY IN THE IGNITION, THERE WAS NO RESPONSE. THE CAR DOOR HAD TO BE OPENED MANUALLY. THE AIRBAG WARNING LIGHT ON THE PASSENGER SIDE WOULD NOT GO OFF REGARDLESS OF THE SEAT BEING EMPTY OR OCCUPIED. SOMEONE GAVE ME A "BOOST" WHICH STARTED THE CAR. I WAS ABLE TO DRIVE AND THEN PARKED THE CAR. I WENT ON VACATION FOR TWO WEEKS. AFTER THE CAR BEING UNUSED FOR TWO WEEKS, AGAIN THE CAR WOULD NOT START. I INFORMED THE DEALERSHIP OF THIS PROBLEM AND WAS ADVISED BY THEM TO HAVE THE CAR TOWED TO ANY SUBARU DEALERSHIP FOR REPAIR. THE CAR WAS TOWED TO BAYRIDGE SUBARU WHICH EVALUATED THE CAR AND SAID THAT THE CAR HAD A DEAD CELL IN THE BATTERY. SUBARU DEALERS WERE INFORMED IN APRIL OF 2013 THAT IMPREZA HAD A DEFECT WHICH CAUSE ELECTRICAL PROBLEMS IN THE CAR LEADING TO THE BATTERY DYING AND ENGINE PROBLEMS. KOEPPEL SUBARU DID NOT INFORM ME OF THIS RECALL BEFORE I PURCHASED THE CAR IN DECEMBER OF 2013. THEY ALSO DID NOT INFORM ME THAT THE CAR WAS PREVIOUSLY CORPORATE OWNED. I BELIEVE THAT KOEPPEL SHOULD HAVE INFORMED ME ABOUT THE RECALL AS WELL AS THE FACT THAT IT WAS USED AS A "LOANER" BEFORE I PURCHASED THE CAR. I BELIEVE KOEPPEL SUBARU COMMITTED CONSUMER FRAUD BY NOT INFORMING ME OF THE RECALL AND THE CAR'S HISTORY BEFORE PURCHASE. I DO NOT FEEL SAFE DRIVING THE CAR AND SIMPLY WANT A REFUND OF MY DOWN PAYMENT ($5,000) AND CAR PAYMENTS MADE UP TO CURRENT DATE. KOEPELL SUBARU SHOULD BE INVESTIGATED FOR THEIR PRACTICES IN SELLING USED CARS. I REFUSE TO PAY BAYRIDGE SUBARU $35/DAY FOR STORAGE OF THIS UNSAFE CAR. KOEPPEL SUBARU IS IN VIOLATION OF CONSUMER PROTECTION LAW.

Sep 30, 2014

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

BRAKE FAILURE AT LOW SPEED COMING TO STOP AT TRAFFIC LIGHT, TRACTION CONTROL LIGHT CAME ON,BRAKE LIGHT CAME ON AND CHECK ENGINE LIGHT ON. RETURNED TO DEALER TO REPAIR. DEALER TOOK 2 DAYS TO REPAIR . AT WITCH IT LASTED TILL TODAY(12/30/2013). THE SAME THING HAS HAPPENED AGAIN. VERY SCARY YOU WONDER IF THE CAR IS RELIABLE AND ALWAYS AFRAID TO TRAVEL NOW. HAVE GRANDCHILDREN AND CANNOT TRUST THIS CAR. I HOPE SOMEONE CAN HELP. HAVE TO RETURN TO DEALER (AGAIN) TO HAVE THEM LOOK AT IT (AGAIN). WONDER IF THEY KNOW HOW TO FIX IT. *TR

Dec 30, 2013

FUEL SYSTEM, GASOLINE,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE TRACTION CONTROL INDEPENDENTLY DISENGAGED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER FOUND CERTAIN SPIDER SPECIES HAD CRAWLED INTO THE FUEL SYSTEM, CREATING A WEB THAT CAUSED THE ENGINE LIGHT TO ILLUMINATE AND THE TRACTION CONTROL TO FAIL. THE FUEL SYSTEM WAS CLEANED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,200. . UPDATED 03/12/14*LJ

Oct 18, 2013

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE WILL NOT START AFTER AN EXTENDED PERIOD OF ATTEMPTS. APPEARS TO HAPPEN MOST OFTEN WHEN VEHICLE IS PARKED (EITHER INDOORS OR OUTSIDE) FOR MORE THAN SEVERAL HOURS. CAR WILL CRANK OVER FOR 10+ SECONDS AND WILL NOT START. AFTER MULTIPLE ATTEMPTS, CAR HAS STARTED EVENTUALLY. HAVE COMMUNICATED WITH DEALER AND SIA OFFICES THAT I HAVE NOTICED THE CAR WILL MAKE WHIRRING NOISES THAT COME FROM THE BACK RH SIDE OF VEHICLE - AND ALSO A CLICKING NOISE NEAR CENTER OF DASH WHEN TURNED OFF AND SITTING. THIS WILL GO ON FOR OVER 5 MINUTES AT A TIME, WHICH MUST DRAIN BATTERY SINCE CAR IS NOT TURNED ON OR ENGINE RUNNING. WAS TOLD BY DEALER THAT THIS IS THE EMISSION SYSTEM "PURGING" ITSELF - AND IS CONSIDERED NORMAL FOR THIS VEHICLE. SIA OFFICES CONFIRMED THIS AND ALSO STATED THAT NOTHING IS NOTED IN THE CURRENT OWNERS MANUAL WHICH EXPLAINS THIS FEATURE. MY CONCERN IS THAT THE CAR IS UNABLE TO START WHEN REQUIRED TO - AND AM GUESSING THAT IT MIGHT BE RELATED TO THIS UNUSUAL FEATURE... . REGARDLESS OF ORIGIN, SAFETY ISSUE WITH CAR NOT STARTING AND BEING READY TO OPERATE WHEN NORMAL STARTING PROCEDURES ARE FOLLOWED. *TR

Mar 08, 2013

2013 SUBARU Impreza Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2013 SUBARU Impreza have?

What are the most common problems with 2013 SUBARU Impreza?

Where does this 2013 SUBARU Impreza problem data come from?

Other Years - SUBARU Impreza

Other SUBARU Models

Similar Brands