2017 SUBARU Impreza Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
123
Complaints Reported
Complaints by Component
EXTERIOR LIGHTING
30 complaints
The contact owns a 2017 Subaru Impreza. The contact stated that the "Check Headlight Assembly" message was displayed, and the front passenger’s side headlight occasionally turned off or on, while attempting to start the vehicle and while driving at various speeds. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the front passenger’s side headlight assembly was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V624000 (EXTERIOR LIGHTING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 69,534.
Mar 28, 2025
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the low beam reflector to inadequately reflect light. The failure mileage was 60,000. VIN tool confirms parts not available.
Apr 05, 2024
Brunswick Subaru refuses to do headlight recall. I was told there is no fix yet over 6 months ago. I called again 2 weeks ago and told the same thing. I called Subaru directly and was told there is a fix and that they would contact me in two days. They still have not gotten me information on how to resolve recall 22v624000
Apr 02, 2024
Hard to see at night
Feb 25, 2024
I received recall notice WRG-22 in October 2022. If this is a safety issue 15 months and no follow up is ridiculous.
Jan 01, 2024
+ 25 more complaints for this component
VISIBILITY/WIPER
18 complaints
I am logging a complaint regarding my Subaru Impreza 2017 windshield. I bought new in 2017, and it currently has only about 55k miles. The windshield is completely covered (literally thousands) of tiny pinpoint chips. At certain times of day (usually sunset) the glare that this causes is so bad that visibility is very poor and driving is almost scary. I contacted the dealership and they said they haven’t heard of this issue. I drive regular roads and with this low of a mileage, I shouldn’t be having to think about replacing my windshield. I’ve driven cars with triple the mileage and windshields don’t look like this.
Nov 30, 2023
There is a 15 inch crack in my windshield that was not there yesterday. It seemingly formed over night for absolutely no reason. Just driving 15 mins to work, it spread about 4 inches! I have a toddler and have to work. If I hadn't noticed it initially way in the corner, it could have brought in the entire windshield while driving with my child in the car. The crack seems to have formed at the very edge between the frame and glass near the windshield wiper. Will be calling insurance next, but this seems to have happened for no reason at all which is very concerning.
Feb 15, 2023
Small chip in windshield was in for sealing/repair. After the tech tried to fix it, the chip grew into an incredibly large crack. The tech shared that this happened with nearly no pressure being applied to to windshield. He reported this is a common issue with our vehicle's model and year. Safety is obviously compromised if the windshield is so easily destroyed in a way that requires replacement.
Sep 21, 2022
The windshield on the car seems to break, and/or chip very easily and much more frequent than any other vehicle I have owned.
Dec 11, 2021
driving, heard loud pop/noise, 10 minutes later had a 12+ inch crack in windshield
May 27, 2021
+ 13 more complaints for this component
UNKNOWN OR OTHER
13 complaints
After reading forums online and my own experience I’m convinced the Subaru sun visors are improperly installed or fitted and pose a danger to drivers and those on the road. The sun visors on the driver and passenger side are incredibly loose and prone to falling off while I’m driving. I cannot use it to deflect sun because it will fall off while I’m driving - creating incredibly dangerous driving conditions. It has fallen in my lap but I’m afraid it might fall down to where the pedals are and cause further issues. This has been an issue since I purchased the vehicle in 2019 and happens almost weekly It doesn’t appear that Subaru sells the parts separately so replacing it would be costly.
Aug 05, 2025
I have NOT been on an accident or anything related, my complaint is about my car's current recall that the manufacturer cannot fix. My husband is military and we are currently stationed in Spain, the car has a recall to be fixed before shipment to the new duty station. As per the shipping rules, there cannot be any recalls active on the vehicle and we have done our part to contact the manufacturer both in Spain, United States and Puerto Rico (where the car was purchased originally). We are expected to ship the car in January 31st, 2024 from Spain to the new duty station which this matter has an urgency as it is the only car we have. I have done my part of contacting all Subaru manufacturers so someone can fix the issue before the ship out date, and even they say the manufacturer has no idea HOW they will fix the recall. We need help! The car is in perfect condition we have NOT have any issues with the related 'recall' as of today. Again, we are NOT in the United States but stationed in Spain for military purposes and we are expected to move out at the end of January, this matter has great urgency!
Dec 28, 2023
Premature failure of wheel bearing .at low mileage intervals .
Oct 09, 2023
From: [XXX] Date: August 18, 2023 Subject: Complaint Against Subaru for Faulty and Poor Quality Windshield I am writing to file a complaint against Subaru for the faulty and poor-quality windshield in my 2017 Subaru Impreza. On August 18, 2023, while I was driving on I-35, a tiny speck hit my windshield. Within a few minutes of driving, the speck spread into a large crack. I immediately pulled over and contacted the nearest Subaru dealer. The dealer said that the windshield would need to be replaced, and the repair cost would be $1,500. I am concerned that Subaru is ignoring the poor quality of their windshields. I have done some research online, and I have found many other complaints from Subaru owners who have had similar experiences. In some cases, the windshields have shattered while the vehicles were being driven, putting drivers and other road users at risk. I am requesting that NHTSA take urgent action against Subaru. I believe that Subaru violates federal safety regulations by selling vehicles with defective windshields. I urge you to investigate this matter and take appropriate action to protect the safety of consumers. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 18, 2023
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment. At certain viewing angles, the left front and right front side reflex reflectors may not properly provide reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
Jan 15, 2023
+ 8 more complaints for this component
ENGINE
8 complaints
This is not a safety complaint. However I wish to share this information for your records kindly . Oil usage for 2017 Impreza per 2000 miles : 1.5Quarts (1419ml) ; Odometer approx 32 000 miles ; 5MT; Age 4 years Manufacturer notes this to be normal operating finding.
Oct 08, 2021
Loss of power, hesitation, bucking ( jerky) with hints of stalling between 2000 and 3000 RPM in 2nd grear at appropriate speed and momentum . This is a 2017 manual Impreza sport sedan .
Aug 24, 2021
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HERITAGE SUBARU OWINGS MILLS (9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (888) 553-0026) WHERE THE TECHNICIAN REPLACED THE BATTERY; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V743000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.
Nov 07, 2019
THE RPM IS DROPPING TO 6,000 TO 5,800. EVERY TIME I APPLY THE BREAK ALL THE WAY. FELT THE VIBRATION OF THE CAR EVERY TIME THE CAR IS STOP. TOOK IT TO THE 2 DIFFERENT DEALER STILL DON'T KNOW WHAT TO DO WITH IT. I ALSO CALL THE SUBARU MAIN OFFICE THEY SAID THERE IS NOTHING THEY CAN DO. THEY EVEN SEND ME A GIFT FOR NO REASON AFTER I YELL AT THEM OVER THE PHONES.
Dec 20, 2018
THE LOW-OIL LIGHT HAS ILLUMINATED TWICE WITHIN THE FIRST 11,400 MILES. SUBARU OF AMERICA HAS TOLD THAT THIS OIL CONSUMPTION IS NORMAL. HOWEVER, WE FIND IT EXCESSIVE AND POTENTIALLY DANGEROUS. WE NEVER WOULD HAVE PURCHASED THE CAR IF WE HAD KNOWN ABOUT ITS OIL CONSUMPTION. SUBARU SHOULD PLACE A WINDOW STICKER WARNING DRIVERS TO CARRY EXTRA OIL TO PREVENT GETTING STRANDED WITH A BLOWN ENGINE.
Dec 06, 2018
+ 3 more complaints for this component
ELECTRICAL SYSTEM
8 complaints
The contact owned a 2017 Subaru Impreza. The contact stated that while the vehicle was parked in the driveway and turned off, a fire ignited. The neighbor had discovered three vehicles in the driveway were on fire and called the fire department to the scene who extinguished the flames. During the incident, the three-vehicle were destroyed. A fire report was taken at the scene. Fire investigators determined that the fire started on the front passenger side of the Subaru vehicle. No further information was available. The manufacturer and local dealer were not notified of the incident. The failure mileage was 54,000.
Aug 16, 2021
BATTERY DRAINS TOO FAST AND KEEPS NEED A JUMP.
May 15, 2021
IGNITION LOCKED. WOULD NOT RELEASE. TOOK 20 MINUTES. FINALLY THE LOCK RELEASED. HAVE COMPLAINED TO SUBARU SERVICE, TOLD IT IS ALL IN MY MIND.
Mar 31, 2019
SUBARU IMPREZA 2017, 14.7K MILES: I PURCHASED MY VEHICLE IN JUN 2017. IN JAN 2018 AND AUG 2018, SEVEN AND SIXTEEN MONTHS AFTER PURCHASE, RODENTS CHEWED THROUGH THE SOY-BASED ELECTRICAL WIRING AND WIRE HARNESS, RESPECTIVELY. MY SUBARU SERVICE DEPT. ADVISED ME THE IMPREZA WILL ALWAYS BE PREDISPOSED TO WIRE DAMAGE FROM RODENTS BECAUSE THEY CAN GAIN ACCESS TO GARAGES AND OTHER TYPES OF CAR STORAGE FACILITIES, AND, THEY LOVE THE TASTE OF THE SOY WANTING MORE AFTER THEY EXPERIENCE THE TASTE. SUBARU WAS WELL AWARE OF THE SOY WIRING PROBLEM AS EARLY AS 2015 AND WAS SUED BECAUSE OF IT IN 2017. EVEN SO, SUBARU DID NOT CORRECT THE PROBLEM, AND IN FACT, OBVIOUSLY CONTINUES TO MANUFACTURE VEHICLES CONTAINING SOY-BASED PRODUCTS THAT ARE A PROVEN ATTRACTANT TO RODENTS. IN AN ATTEMPT TO COMPLETELY PREVENT RODENTS FROM BEING ABLE TO ACCESS MY CAR, AND AFTER MANY, MANY RODENT ABATEMENT ATTEMPTS, I WAS FORCED TO BUY A CAR BUBBLE WHERE I COULD LITERALLY SEAL THE CAR INSIDE AND PROTECT IT. SUBARU'S NEGLIGENCE CAUSES A BUILT-IN FINANCIAL LIABILITY FOR MANY IMPREZA OWNERS. AS OF OCT 2018, THE REPAIRS, RODENT ABATEMENT AND CAR BUBBLE HAS COST $2,000+ DOLLARS. SUBARU USED PROVEN RODENT ATTRACTANTS IN IMPREZA VEHICLE PRODUCTION CAUSING 1) UNNECESSARY REPAIRS EVEN FOR NEW CAR OWNERS WHO RIGHTFULLY DO NOT HAVE ANY EXPECTATION THAT THE VEHICLE WILL REQUIRE REPAIRS BECAUSE OF SOY INDUCED RODENTS, 2) FINANCIAL HARDSHIP FROM REPAIRS THAT CAN BE EXTENSIVE AND EXPENSIVE, AS WELL AS THE COST OF PRIMARY AND SUPPLEMENTAL RODENT ABATEMENT PROGRAMS, 3) INCONVENIENCE HAVING TO DEAL WITH ONGOING, SIMILAR TYPES OF REPAIRS AND RELATED INSURANCE CLAIMS, AND, 4) THE ROUTINE OF THE TIME AND EFFORT REQUIRED TO REMOVE AND REPLACE A VEHICLE THAT HAS TO BE HOUSED IN A CAR BUBBLE. DESPITE MY REQUESTS, THE DEALERSHIP REFUSED TO MAKE ANY AND ALL REPAIRS UNDER THE MANUFACTURER WARRANTY.
Jan 10, 2019
RADIO TURNS ON AUTOMATICALLY AT STARTUP. HAPPENS INTERMITTENTLY. VOLUME IS LOUD AND CANNOT REDUCE VOLUME WHILE BACKING UP. VOLUME CONTROL WORKS WHEN CAR MOVING FORWARD. AT TIMES VOLUME CONTROL DOES NOT WORK AND HAVE TO MUTE THE RADIO. MOST OF THE TIME I JUST KEEP THE VOLUME ON ZERO AND DO NOT USE THE RADIO AT ALL.
Jan 13, 2018
+ 3 more complaints for this component
AIR BAGS
6 complaints
The contact owned a 2017 Subaru Impreza. The contact stated that while driving 10 MPH, she crashed into the rear of another vehicle on the front passenger side of her vehicle. The contact mentioned that the seat belt did retract during the impact. No air bags deployed. The vehicle was towed to IAA by the insurance company. The insurance company inspected the vehicle and informed the contact that the air bags should have deployed. The vehicle was deemed a total loss. The contact stated that she sustained a neck and brain injury from the impact that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 69,000.
Apr 23, 2025
I was driving on the freeway and the all the airbags in my vehicle deployed, sides, front and under the steering wheel. I did not have an accident or hit anything in the road. The airbags blocked my view of the road, and the cabin filled with smoke. I was traveling at a freeway speed. I do not know if the issue has been reproduced. I have contacted my insurance company, and they are handling the claim. There was no prior indication of an issue and no dashboard lights indicated that there was an issue with any of the components of my car. There are no added components or modifications to my vehicle. I purchased the car new.
Feb 16, 2024
I was involved in an auto accident 9/18/2023. An SUV ran a red light and struck my care on the drivers side. The SUV struck me going between 45 and 50 mph according to the police report. My car was pushed over 20 feet and struck a traffic sign in the center median. My car was equipped with side curtain airbags and they did not deploy. I struck my head on the drivers side window. The front airbags failed to deploy also.
Feb 13, 2024
The contact owns a 2017 Subaru Impreza. The contact stated while seated in the passenger’s seat, the passenger’s side air bag occupant sensor failed to operate as needed. The vehicle was taken to the dealer and she was informed that due to her stature, the passenger’s side occupant sensor would not recognize her while seated in the passenger’s seat. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
Jun 04, 2021
I'VE HAD SUBARUS MY WHOLE LIFE AND AM A LOYAL CONSUMER. RECENTLY I WAS INVOLVED IN AN ACCIDENT. MY CAR WAS HIT IN THE FRONT ON THE PASSENGER SIDE. I'M INCLUDING A PHOTO TO SHOW YOU THE DAMAGE TO MY 2017 IMPREZA. IT WAS TOTALED AND THANKFULLY, I WAS NOT HURT. THE AIRBAGS DID NOT DEPLOY. IN LIGHT OF THE RECENT INFORMATION THAT WAS RELEASED BY THE NHTSA CONCERNING AIRBAGS NOT DEPLOYING, I FEEL I NEED TO BRING THIS TO YOUR ATTENTION. I WILL BE SENDING THE SAME INFORMATION TO THE NHTSA. I REALIZE IN CERTAIN INSTANCES AIRBAGS DO NOT DEPLOY AND PERHAPS THIS IS ONE OF THOSE TIMES. HOWEVER I WOULD FEEL IRRESPONSIBLE IF I DID NOT BRING THIS TO YOUR ATTENTION. THE CLAIM WAS HANDLED AND THE VIN NUMBER IS . [XXX]. (THIS EMAIL WAS SENT TO SUBARU). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 25, 2019
+ 1 more complaint for this component
POWER TRAIN
2 complaints
Premature failure of wheel bearings. Both rear wheel bearings had to be replaced after only 54,192 miles. Technician indicated that replacements were upgraded "sealed" systems. At 73,712 miles the front driver's side wheel bearing was also replaced by the dealer after the same symptoms of excessive noise and poor mileage occurred. Concern is that high resistance in the failing bearings creates a lot of heat and could eventually cause catastrophic failure. In 40+ years of driving and owning cars with mileage accruals up to 229,000, this is the only one that ever required a wheel bearing replacement. This, and the technician's reference to upgraded bearings makes me believe that this is a manufacturing defect that should have been covered by a recall.
Aug 23, 2025
The clutch release bearing seized while driving preventing the clutch from being depressed. The only way to stop the car was by overpowering the clutch with the brakes and pulling the emergency brake. There is a service information bulletin (NUMBER: 03-82-18) currently for the known defective part. There were no dash lights on at the time.
Mar 30, 2024
FUEL SYSTEM, GASOLINE
2 complaints
The contact owns a 2017 Subaru Impreza. The contact stated while driving 15 MPH, the vehicle began to hesitate without warning. The contact then stated that while at a stop light, the vehicle stalled upon the depression of the accelerator pedal with the traction control symbol flashing on the instrument panel. The vehicle failed to restart after several attempts. An attempt to jumpstart the vehicle also failed to start the vehicle. The vehicle was then towed to the dealer where it was initially diagnosed with defective spark plugs and contaminated fuel. The contact was later informed that the failure was caused by a defective fuel pump that needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 68,500.
May 17, 2024
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHEN STARTING THE VEHICLE, IT IDLED STRANGELY. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (OCEAN SUBARU OF FULLERTON, 1100 EUCLID ST, FULLERTON, CA 92832), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V216000 (FUEL SYSTEM, GASOLINE) AND THE FAILURE STARTED AFTER THE RECALL WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 11,000. *TT
May 22, 2018
WHEELS
2 complaints
The rear wheel bearing hubs continuously have to be replaced due to failure. I have 110,000 miles and have replaced the same rear wheel bearing 3x since buying the vehicle new. The 1st occured withing the first 30,000 miles
Sep 17, 2023
I DRIVE APPROX. 145 MILES A DAY FOR WORK; NORMAL HIGHWAY DRIVING. I BOUGHT MY CAR 2.5 YEARS AGO AND HAVE JUST OVER 96,000 MILES ON IT. IN THIS TIME SPAN I'VE HAD TO REPLACE TWO WHEEL BEARINGS; 40,000 MILES AND 96,000 MILES. THIS SEEMS TO ME TO BE A HIGH RATE OF WEAR ON A FAIRLY CRITICAL PART.
Oct 05, 2019
SERVICE BRAKES
2 complaints
The brakes on the car rusted out and were making noise. I took it to multiple Subaru dealerships and all of them told me nothing was wrong with my car. After dealing with this issue for 2 years, I finally took it to an independent mechanic who found the rust along with an absurd amount of lubricant on my rotors. He was the first person to listen to me and he didn't make me feel crazy. He completely replaced my calipers, rotors, and brakes.
Nov 07, 2021
I RECEIVED A NOTICE FROM SUBARU DESCRIBED AS A SERVICE PROGRAM WUR-03. THEREFORE IT IS NOT A RECALL LIKE THE ECM AND PCV VALVE ISSUES. I WAS UNABLE TO MAKE AN APPOINTMENT SINCE I RECEIVED THE NOTICE SO CLOSE TO THE HOLIDAY. UNFORTUNATELY I WAS INVOLVED IN A TRAFFIC ACCIDENT BEFORE I WAS ABLE TO GET THE VEHICLE IN FOR THE SERVICE. THE SERVICE IS EXPLAINED AS AN ISSUE WITH THE BRAKE HOSES WHERE FLUID SEEPS BETWEEN THE LAYERS OF THE HOSES. SO, SUBARU WANTS TO REPLACE ALL 4 OF THE BRAKE HOSES AT NO CHARGE. I AM AN AUTO TECH SO I KNOW THAT ANY INTERNAL BREAKDOWN OF A BRAKE HOSE INTERFERES WITH THE ABILITY OF THE BRAKE SYSTEM PERFORMING PROPERLY. WHAT HAPPENED DURING THE ACCIDENT IN QUESTION IS THAT THE VEHICLE FAILED TO STOP IN TIME CAUSING MY VEHICLE TO STRIKE THE VEHICLE IN FRONT OF ME. THERE WAS SUFFICIENT SPACE FOR THE VEHICLE STOP WITHOUT STRIKING THE OTHER VEHICLE. BUT WHEN I PRESSED THE BRAKES I HEARD A NOISE, ALMOST LIKE THE ABS PUMP OVER-PRESSURIZING, THE BRAKE PEDAL VIBRATED AND PUSHED BACK AGAINST MY FOOT SLIGHTLY AS MY VEHICLE SLID INTO THE BACK OF THE CAR IN FRONT OF ME. AT THE TIME OF THE ACCIDENT THE ROADS WERE DRY AND IT WAS SUNNY ABOUT 50 DEGREES. IN OTHER WORDS, ABSOLUTELY NO REASON FOR MY VEHICLE TO SLIDE.
Dec 26, 2019
STRUCTURE
2 complaints
THE VEHICLE STARTED TO GET RUST IN THE TRUNK AROUND WHERE THE RAIN WATER SLIDES DOWN THE VEHICLE. I TOOK THE VEHICLE TO THE SUBARU DEALERSHIP WHERE I PURCHASED IT AND TRIED TO CLAIM THE MANUFACTURER'S 3 YEAR ANTI CORROSION WARRANTY TO REPAIR THE DAMAGE BUT THE SUBARU DEALERSHIP CLAIMED THAT SUBARU OF AMERICA DETERMINED THAT THE RUST WAS CAUSED BY "OUTSIDE INFLUENCES" AND REFUSED TO COVER IT WITH THE 3 YEAR ANTI CORROSION WARRANTY.
Feb 26, 2020
2017 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO DEALERS PUTTING AFTRMARKET PARTS ON VEHICLE DURING REPAIR AND REMOVING ORIGNAL SUBARU PARTS. *LD *JS
Dec 12, 2019
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
AFTER HAVING CAR SERVICED, AIRBAG WARNING LIGHT WOULD NOT GO OFF. I WAS TOLD IT WOULD NEED TO BE "RESET", THEN I WAS TOLD THERE WAS A 90% CHANCE THERE WAS A PART OVER THE REARVIEW MIRROR WHERE THE FRONT DOME LIGHTS ARE THAT NEEDED TO BE REPLACED. THEY ORDERED THE PART AND WHEN THEY WERE ABOUT TO INSTALL IT THEY SAID IT WASN'T THAT PART BUT A WIRING PROBLEM THAT IS LOCATED OVER THE PASSENGER DOOR INSIDE THE CEILING PANELS THAT WERE "CHEWED" BY A RODENT. HOWEVER THERE WERE NO SIGNS OF THE RODENT AND THEY HAVE NO IDEA HOW THE "RODENT" MIGHT HAVE ENTERED THE CEILING PANEL BECAUSE OF THE TIGHT SPACE. I ASKED FOR A PHOTOGRAPH. THE WIRES ARE BARE AND IT ACTUALLY LOOKS LIKE A LOW GRADE FIRE CAUSED FROM WIRES BEING EXPOSED. I WAS TOLD IT WAS NOT UNDER WARRANTY AND THAT IT WOULD COST OVER $600 DOLLARS TO REPAIR. I WAS ALSO ASKED AT THE TIME IF I HAD ANY SMALL RODENT RELATED PETS, I DO NOT. I CALLED SUBARU IMMEDIATELY BECAUSE I WASN'T BUYING THE RODENT STORY.THE DEALERSHIP HAS SINCE CALLED ME BACK TO TELL ME NOW THEY THINK A ROBOTIC ARM MIGHT HAVE ACCIDENTALLY DAMAGED THE WIRES IN PRODUCTION BUT THEY ARE NOT SURE. THE CAR IS NOT REPAIRED AS OF YET, AND I WAS TOLD THAT THE CAR IS "SAFE" TO DRIVE. THEY ALSO BROKE A PART ABOVE THE PASSENGER VISOR WHEN CHECKING ALL THIS OUT BECAUSE THE SPACE WAS SO TIGHT , YET A RODENT GOT IN AND OUT AND ONLY DESTROYED THOSE WIRES? THEY REASSURED ME THAT THEY ORDERED THE PART THEY BROKE AND WILL FIX THAT WHEN IT COMES IN. HOWEVER, BECAUSE OF THE "WIRE PROBLEM" AND ME NOT APPROVING THE $600 "RODENT" REPAIR, MY DOME LIGHTS OVER MY REARVIEW MIRRORS WILL NOT WORK ANYMORE, HOWEVER THEY WERE WORKING BEFORE THEY CHECKED EVERYTHING OUT. I AM WAITING FOR SUBARU TO CALL ME BACK.
Nov 14, 2017
DASHBOARD AIRBAG WARNING LIGHT IS ON WHEN OUTSIDE TEMPERATURES ARE HOT. HAPPENS ALLS SURFACES/MOVEMENT: STATIONARY, MOVING, CITY STREET, HIGHWAY. PASSENGER SEAT EMPTY, DRIVER IN CAR ONLY. SUBARU DEALER BLAMED IT ON MY SEAT COVERS, AFTER PUSHING FOR MORE RESEARCH DEALERSHIP SAYS THERE IS A KNOWN PROBLEM WITH AIRBAG SENSOR BUT ONLY TECHS WHO CALL INTO THEIR TECH HELP LINE ARE MADE AWARE. THE PART TO FIX THE AIRBAG ISSUE/LIGHT IS NOT CURRENTLY AVAILABLE, AND NO SPECIFIC DATE THE PART WILL BE AVAILABLE TO FIX. DEALERSHIP STATES THE ISSUE IS THE SENSORS LOCATED ON THE INTERIOR ROOF OF MY CAR NEXT TO INTERIOR LIGHTS. STATES THE SENSOR WIRES AREN'T COATED WELL ENOUGH FROM HEAT, CAUSING THE LIGHT TO COME ON/NOT PROPERLY REGISTERING IF THERE IS OR IS NOT A PERSON IN THE PASSENGER SEAT. AIRBAG IS OFF IF IT DOESN'T REGISTER A PASSENGER. HAPPENED THREE TIMES IN THE PAST TWO WEEKS.
Jun 07, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
EYESIGHT DISABLES IT'S SELF, RADIO VOLUME STOPPED WORKING, REARVIEW CAMERA DISABLES IT'S SELF, CAR LOCKED ITS SELF WITH ENGINE RUNNING FOR 1 HOUR WITH BOTH KEYS IN MY POCKET WHILE STANDING OUTSIDE WAITING FOR A TOW TRUCK. I PURCHASED THE 2017 SUBARU IMPREZA SPORT ON MEMORIAL DAY 2017. SINCE MY PURCHASE THE VEHICLE HAS BEEN RETURNED TO THE DEALER THREE TIMES TO FIX THESE ISSUES. THE LAST ISSUE REGARDING THE SELF LOCKING HAPPENED ON 07/13/17. SUBARU SERVICE DEPARTMENT HAS ADDRESSED THE PREVIOUS CONCERNS BY STATING AND UPGRADING SOFTWARE UPDATES TO MY VEHICLE BUT IT SEEMS LIKE EVERYTIME THE SOFTWARE GETS UPDATED A ANOTHER ISSUE COMES UP. MY VEHICLE HAS A OPEN CASE WITH SUBARU TECH AND IS NOW UNDER REVIEW FOR BUY BACK/REPLACEMENT. THIS IS MY F FIRST AND LAST SUBARU PURCHASE. THE CONSUMER SHOULD NOT BE SUBARU'S GUINEA PIGS FOR THEIR VEHICLES.
Jul 16, 2017
WE PURCHASED A NEW IMPREZA ON 2/4/17, WITHIN DAYS OF BRINGING THE CAR HOME WE NOTICED THAT ALL THE RADIO PRESETS HAD BEEN WIPED OUT, AND THE XM RADIO HAD REVERTED BACK TO A TRIAL PERIOD. THAT SAME DAY WE RECEIVED AN EMAIL SAYING THAT OUR CAR WAS SENDING A PROBLEM CODE FOR THE STARLINK SYSTEM. UPON CALLING THE DEALERSHIP WE SPOKE WITH A SERVICE ADVISER WHO OWNS THE SAME CAR AND SHE TOLD US THAT SHE HAS ALL KINDS OF PROBLEMS WITH THE CAR SOFTWARE. INCLUDING BACKUP CAMERA, SCREEN FREEZING, LOSING RADIO PRESETS, CLOCK TIME CHANGING. AND SHE INDICATED THAT THIS WAS A KNOW ISSUE WITH THE VEHICLE MODEL AND SHE HAD BEEN DEALING WITH IT FOR 2 MONTHS. SHE TOLD US THAT SHE HAD BEEN TOLD SUBARU HAD NOT IDEA HOW TO FIX IT AND MAYBE IN MAY THEY MIGHT HAVE IT FIXED. UPON BEING TRANSFERRED TO THE SALES MANAGER, HE HOLD US THAT SUBARU HAD NOT PUT A STOP SELL ORDER ON THE CALL SO THEY KEPT SELLING THEM. WE WERE NEVER TOLD ABOUT THIS DEFECT PRIOR TO BUYING THE CAR. RECENT CALLS WITH SUBARU HAVE CONFIRMED THE PROBLEM, BUT NOBODY WILL CALL US BACK. WE HAVE PUT 3 MILES ON THE CAR SINCE WE PICKED IT UP. WE WANT TO RETURN THE CAR TO THE DEALERSHIP. WE HAVE BEEN DEFRAUDED BY SUBARU. THIS WAS A KNOW DEFECT! SUBARU CUSTOMER SERVICE HAS CONFIRMED THAT THEY HAVE THE ISSUE. MY STARLINK SYSTEM WHICH WARNS IF IN AN ACCIDENT, IS SENDING OUT A PROBLEM CODE AND IT MAKES A LOUD NOISE WHEN I TRY TO CONNECT. THIS IS OBVIOUSLY RELATED TO THE SOFTWARE ISSUE. I AM AFRAID TO DRIVE MY CAR. WE NEED YOUR HELP IN INVESTIGATION THIS. OTHER UNSUSPECTING BUYERS ARE GETTING DUPED EVERY DAY.
Feb 13, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
[XXX] 2017 Subaru Impreza VIN [XXX] Cruze control error. Will it make brake lights fail if not repaired? go look in your database and see if Impreza has more than normal rear end collisions? What else is on bus that might be damaged by spike? Braking? Antilock? Lights? Why is this NOT a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 01, 2025
AIR BAGS,FORWARD COLLISION AVOIDANCE
1 complaint
1. Any and all airbags failed to deploy. The car is currently parked in my garage and is available for inspection. The insurance company has declared the car a "total loss," and would like to tow it away as soon as possible. 2. The driver had a concussion and whiplash after their forehead hit the steering wheel. 3. No safety inspector has inspected the car yet. The insurance appraiser has inspected the car for the insurance company. 4. There were no warnings or dashboard lights indicating that the airbag had a problem and would fail to fully deploy.
Aug 26, 2025
ENGINE,VISIBILITY/WIPER
1 complaint
I hit the guard rail going 35 mph on an exit ramp because of the low visibility because of the safety recall. I went to get the recall fixed when I found out and they refused to fix the recall because my bumper is messed up.
Feb 02, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
Parked at a store. Car caught on fire while in store. Car had been parked approximately 10 minutes. Left side headlight spontaneously ignited.
Aug 02, 2024
POWER TRAIN,VEHICLE SPEED CONTROL,WHEELS
1 complaint
Since new, maybe once a month, Cruise control idiot light comes on and flashes until car is turned off. usually no bother but one day it started braking without me and I bought the DUMB base model!!! before extended warranty expires, this august, hopefully dealer will replace wheel speed sensors on rear wheels. not sure if this will fix problem. I have asked them to check this six or seven times now. they tell me warranty may not cover it unless code is stored? hopefully they will stand behind product and fix it anyway. 2017 Impreza with 33000 miles and have done ALL recalls and maintenance!
Feb 21, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I bought a "Subaru Impreza" 2017, and in the span of 4 years, had numerous issues, including: -dead battery -car suddenly stopping on highway: no electroninc warning whatsoever -over 6 possibly lethal recalls (mainly pertaining to car electronics andbrakes), which might cause car to stop moving/responsing to steering/braking at any moment, which I send in for repair ASAP. Afterwards, I was assured all the electronics and brake components had been checked, and I would be safe to drive everyday for work. -This week, after all these "repaired" recalls, my car suddenly while I was driving on one of the busiest/most dangerous highways in our area: it took me several minutes to even manage to pull onto the shoulder. During that time, I was almost hit 5 times, and had to call CHP to come take me. I could have easily been killed. and the CHP operator clearly told me not to drive this car again. -The next day, I got to Subaru dealership which sold me this car, asking for a loaner, and free repair. Although Subaru provided the loaner, they also gave me a 1133.98$ to fix the electronic issue, which they assured me "is not my fault, but not on the recall list, so even though it malfunctioned, I have to pay, even though their negligence almost cost me my life. I'm curious to know how many other Subaru 2017 drivers had similar experience.
Sep 16, 2021
VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
1 complaint
A CRACK APPEARED IN THE WINDSHIELD ON THE DRIVER'S SIDE OF THE CAR. THE CAR WAS MOVING WHEN THE CRACK APPEARED BUT WAS STATIONARY (DRIVEWAY) WHEN THE CRACK EXPANDED FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE BY THE NEXT DAY.
Dec 01, 2020
VISIBILITY/WIPER,LANE DEPARTURE
1 complaint
THE WINDSHIELD HAS A CRACK OUT OF NOWHERE. THIS HAPPENED IN MY GARAGE WHERE THE VEHICLE IS PARKED MOST OF THE TIME.
Nov 27, 2020
SERVICE BRAKES,VISIBILITY/WIPER
1 complaint
MY WINDSHIELD CHIPPED AND THEN CRACKED ALL THE WAY ACROSS FROM A LIGHT HIT FROM A PEBBLE, THE PROPER REPLACEMENT IS $400 BEFORE LABOR, THATS WITHOUT SUBARU EYESIGHT CALIBRATION.
Nov 27, 2020
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
I HAD PURCHASED A SUBARU IMPREZA 2017 IN JUNE OF 2017. SINCE LEAVING THE PARKING LOT WITH THE CAR I'VE EXPERIENCED ALL THE INFO ENTERTAINMENT ISSUES. I HAVE A WEIRD ENGINE TICKING NOISE. THE VEHICLE WILL CONTINUE TO ACCELERATE. IT HAS NEVER GONE OUT OF CONTROL. HOWEVER THE 'FORWARD' MOMENTUM/ INERTIA THAT'S CREATED BY THE ENGINE DOESN'T DISPERSE CORRECTLY THRU THE EXHAUST AS IT SHOULD. THE VEHICLE IS A 5 SPEED MANUAL AND IF I DON'T SHIFT DOWN TO NEUTRAL WHEN STOPING THEN I WON'T STOP WHERE I'M JUDGING TO. THE CAR WILL FEEL AS IF IT'S SLIDING OVER THE BRAKES. YOU ALSO MAY HAVE TO POWER BRAKE WITH THE CLUTCH AS I DO REGULARLY. SINCE HAVING ALL THESE ISSUES. WHEN EVER I'D GO TO A DEALER THEY WOULD SAY SOME JARGON ABOUT HOW IF THEY HAVE TO TURN A SCREW THAT'S NOT A PART OF THE PART BEING FIXED UNDER WARRANTY OR A RECALL THEN THAT WOULD HAVE TO BE PAID FOR. I WAS TOLD I CAN HAVE MY CAR SERVICED BUT THEY DON'T KNOW WHAT THEY WILL HAVE TO DO. PRETTY MUCH TAKING ME FOR A RIDE OF 'FEAR MONGERING' AND SAYING PUT YOUR HAND ON THIS TABLE AND LET'S PLAY THE KNIFE GAME...POKE! I WOULD BE PUT IN A VERY TOUGH SITUATION WITH NO GUARANTEE. THE DEALER DID THIS SO THEY WOULDN'T HAVE TO DO WORK AND NOT GET PAID. BECAUSE THEY LOOSE MONEY AS A DEALER FOR RECALL WORK. THEY ARE NOT SUBARU AT ALL. ALL IN ALL NOW I'M TOLD TO HAVE MY CAR TAKEN TO SERVICE FOR ALL THE NUMEROUS RECALLS/LAWSUITS ATTACHED TO MY CAR. EVEN THO NOW I'M PAST MY WARRANTY (120,000). AND THERE SAYING THE SAME BS AS THEY WILL CHARGE FOR EVERYTHING NOT ASSOCIATED TO THE EFFECTED PARTS. ALL NECESSARY MEANS TO ADDRESS THE EFFECTED PARTS SHOULD BE ASSOCIATED WITH THE RECALL. I HAVE BEEN SCAMED. THE WHOLE TIME EVERY ISSUE WAS EITHER UNDER WARRANTY OR RECALL AND THEY NEVER HONOR IT. IF THEY DO. THEY WILL FIX WHATEVER HAS A SCRATCH AND CHARGE YOU SAYING IT WAS REQUIRED. IT'S ALL A GAME. THEY ARE CON ARTISTS!!!
Oct 17, 2020
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
MY WINDSHIELD CRACKED IN ONE CORNER FOR NO REASON. I'M WORRIED ABOUT THE STABILITY OF THE ENTIRE WINDSHIELD. THE CAR WAS PARKED IN A LOCKED GARAGE WHEN THIS OCCURRED.
Feb 22, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
THERE ARE TWO SEPARATE ISSUES WITH THIS VEHICLE WHICH HAS NOT BEEN RESOLVED THROUGH DEALERS HELP AND NO RECALLS HAVE BEEN ISSUED YET FOR THESE PROBLEMS. FIRST: THE ENGINE STALLS AROUND 16 TO 11 MPH. THE ACCELERATION SLOWS DOWN RAPIDLY AFTER 16-15MPH THEN IT RAMPS UP AT 13MPH AND THEN SLOWS DOWN AROUND 11 MPH SPEEDS. THIS ISSUE HAS BEEN PERSISTENT SINCE THE OWNERSHIP OF THE VEHICLE. NHTSA NEEDS TO LOOK INTO THIS PROBLEM SINCE IT CAN BE A POTENTIAL SAFETY RISK AND CAN CAUSE ACCIDENTS. SECOND: THE BATTERY ON THIS VEHICLE WAS DEAD SUDDENLY OVER NIGHT WITHOUT ANY VISIBLE CLUES. NO MAP OR DOME LIGHTS WERE KEPT ON. THE VEHICLE WAS SWITCHED OFF PROPERLY AND NEXT MORNING THE BATTERY WAS DEAD. SOMEWHERE IN THE VEHICLE (THE SUSPECT IS INFOTAINMENT SYSTEM) THE BATTERY IS DRAINING. THIS HAS HAPPENED TWICE AND HAD TO CHANGE THE BATTERIES. THESE ISSUES ARE HUGE SAFETY HAZARDS THAT NEEDS TO BE ADDRESS IMMEDIATELY.
Nov 20, 2019
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
Oct 15, 2019
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
STARTED THE CAR IT WAS ON PARK, THE CAR ACCELERATED TO 5RPM IN A MATTER OF SECONDS ENGINE SOUNDED LIKE AN AIRPLANE, I SHUT THE CAR AND REPEATED THE SAME PROCEDURE 3 TIMES. CALLED THE DEALER AND HAD IT TOWED THERE. THE FIRST TIME I COMPLAINED WAS AND TOOK IT TO THE DEALER IT WAS ACCELERATING ON HIGH BUT THEY REPROGAMMED IT. WAS STATIONARY ON CITY STREET
May 15, 2019
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. THE VEHICLE WAS SERVICED AT METRO WEST SUBARU (948 WORCESTER ST, NATICK, MA 01760, (508) 651-2000) PER NHTSA CAMPAIGN NUMBER: 17V216000 (FUEL SYSTEM GASOLINE); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 1,304. *BF. *TR
Mar 07, 2019
SUSPENSION
1 complaint
CAR ONLY YEAR OLD. RUST ON SUSPENSION COMPONENTS REAR OF CAR. SEE ATTACHED PHOTOS.
Oct 16, 2018
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
UPON ENTERING THE VEHICLE WHICH WAS PARKED IN THE GARAGE AND PREPARING TO START I PLACED MY FOOT ON THE BRAKE PEDAL IT PROCEEDED TO TRAVEL TO THE FIREWALL WITH NO RESISTANCE. I THEN PUSHED THE START BUTTON AND THE INSTRUMENTATION LIT UP. I COULD NOT PROCEED ANY FURTHER. I GOT OUT OF THE CAR SHUT THE DOOR. I PONDERED WHAT TO DO NEXT IE, CALL A TOW TRUCK, DISCONNECT THE BATTERY AND DECIDED TO RE-ENTER THE VEHICLE. UPON ENTERING EVERYTHING RETURNED TO NORMAL. AFTER THIS OCCURRED I BROUGHT THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT THEY COULD FIND NOTHING WRONG. IN THE PAST I HAVE HAD PROBLEMS WITH THE DISPLAY NOT FUNCTIONING, THE AIRBAG WARNING LIGHT COMING ON. THESE PROBLEMS DISAPPEARED AFTER THE THE ENGINE WAS SHUT OFF. THESE PROBLEMS APPEAR NOT TO REGISTER IN THE SYSTEM COMPUTER. I HAVE NOTIFIED SUBARU OF AMERICA OF THESE PROBLEMS, ESPECIALLY THE BRAKE INCIDENT, WHICH I CONSIDER A SERIOUS SAFETY ISSUE BUT THEY SHOW VERY LITTLE CONCERN.
Jul 17, 2018
SUSPENSION,WHEELS
1 complaint
ON MARCH 22, 2018, MY 2017 SUBARU IMPREZA SPORT WAGON, WITH APPROXIMATELY 10,000 MILES EXPERIENCED A CATASTROPHIC FAILURE OF THE REAR SUSPENSION COMPONENTS TRAVELING AT 8 MILES PER HOUR. I WAS PROCEEDING THROUGH A GREEN LIGHT ' MAKING A RIGHT. 3/4 OF THE WAY THRU THE TURN I FELT A VIOLENT JARRING OF MY CAR ON THE LEFT SIDE AND THE DRIVER'S SIDE CURTAIN AIRBAG SLAMMED THE LEFT SIDE OF MY UPPER BODY NECK AND HEAD. I SAW THAT MY DIRECTION OF TRAVEL DID NOT CHANGE I STARTED TO PULL OFF TO THE SIDE OF THE ROAD AND APPLY THE BRAKES. HAD NO BRAKES. A WOMAN PULLED OVER AND SHE SAID " NO ONE HIT YOU, YOUR WHEEL JUST FELL OFF." POLICE CAME AND HELPED ME OUT OF MY CAR AND COMPLETED AN ACCIDENT REPORT. WE NOTICED 1/2 OF MY WHEEL WAS IN THE INTERSECTION AND A POLICE OFFICER RECOVERED IT FOR ME. MITCHELL SUBARU INSPECTED THE VEHICLE SUBMITTED A CLAIM WITH SUBARU OF AMERICA (SOA) STATING CATASTROPHIC FAILURE OF THE REAR SUSPENSION COMPONENTS. SOA THEN CONDUCTED THEIR OWN INVESTIGATION OF THE INCIDENT. THE SOA REPRESENTATIVES WRONGLY CONCLUDED THAT I WAS INVOLVED IN A 'HIGH SPEED, REAR COLLISION WITH ANOTHER VEHICLE'. THEY DID NOT EXAMINE OR REMOVE ANY SUSPENSION COMPONENTS FOR FURTHER TESTING. SOA CONCLUSIONS ARE COMPLETELY INACCURATE. THE POLICE OFFICER IS ADAMANT THAT THERE WAS NO OTHER VEHICLE INVOLVED. EYEWITNESS ON THE SCENE STATED THAT SHE WATCHED THE EVENT UNFOLD AND THAT MY WHEEL 'FELL OFF'. THE ADJUSTER FROM MY INSURANCE COMPANY CONCLUDED THAT A 'MASSIVE FAILURE OF THE RIGHT REAR WHEEL / SUSPENSION CAUSED THE ACCIDENT', 'NO OTHER VEHICLE WAS INVOLVED'. A FACTORY TRAINED SUBARU TECHNICIAN WITH 20 YEARS OF EXPERIENCE STATED THAT THERE WAS NO DAMAGE THAT POINTED TO A COLLISION AND THAT THE SCUFF MARKS NOTED BY SOA WHERE CAUSED BY THE REAR TIRE SLAMMING INTO THE PANEL. SOA DENIES ALL RESPONSIBILITY FOR THIS DEVASTATING FAILURE OF THEIR PRODUCT.
May 24, 2018
STEERING
1 complaint
WITH STEERING WHEEL HELD STRAIGHT OR TURNING, IN TOWN OR HIGHWAY SPEEDS, WHEELS WILL PULL LEFT OR RIGHT AS ROAD SURFACE VARIES CAUSING CAR TO MOVE IN LANE, PUTTING PRESSURE ON THE STEERING WHEEL TO BE CORRECTED. IT IS AS IF THE CAR WANTS TO STEER ITSELF. THIS IS AN ONGOING ISSUE SINCE LEASING THE VEHICLE.
Apr 07, 2018
VISIBILITY,VISIBILITY/WIPER
1 complaint
I BELIEVE MY CAR EXPERIENCED A SPONTANEOUS EXPLOSION OF THE SUN ROOF GLASS: WHILE DRIVING ON A STRAIGHT SECTION OF HIGHWAY I HEARD AND FELT A SUDDEN, LOUD, EXPLOSIVE SOUND THAT I THOUGHT WAS FROM SOMETHING HITTING THE ROOF OF MY CAR. AT THE TIME I WAS DRIVING IT CLOUDY BUT NO PRECIPITATION, APPROX. 36 DEGREES, DRY ROAD CONDITIONS WITH MINIMAL TRAFFIC, APPROX. 3:30PM. I WAS IN THE RIGHT LANE, NO CONSTRUCTION OR OBJECTS NOTED IN THE ROAD IN THE AREA AND NOT NEAR AN OVERHEAD ROADWAY OR ELEVATED SIDE OF ROAD. I EXITED THE HIGHWAY AT THE NEAREST EXIT AND PULLED INTO A PARKING LOT TO INSPECT MY CAR, AT WHICH TIME I FOUND A LARGE SECTION (APPROX. 10" X 4-5") OF SUN ROOF GLASS WAS MISSING AND THE SURROUNDING GLASS WAS BROKEN AND PROTRUDING OUTWARD (SEE ATTACHED PHOTO). THIS WAS MYSTERIOUS AS I HAD ASSUMED THAT SOMETHING HAD STRUCK THE TOP OF MY CAR AND, THUS, EXPECTED TO SEE THE GLASS PUSHED DOWNWARD FROM THE IMPACT. NO OBJECT (ROCK OR OTHER PROJECTILE) WAS FOUND RESTING ON THE SUN SHADE, WHICH FORTUNATELY WAS CLOSED AT THE TIME OF THE INCIDENT. I CALLED MY SUBARU DEALERSHIP WHERE I PURCHASED MY CAR IN JUNE 2017 NEW (ALL EQUIPMENT ORIGINAL) AND DESCRIBED THE PROBLEM TO THE SERVICE MANAGER. HE IMMEDIATELY OFFERED, "AT NO COST" TO ME, A LOANER CAR AND ASKED ME TO BRING IN MY CAR, WHICH I DID THE NEXT MORNING. THE MANAGER AND A TECH STAFF PERSON LOOKED OVER MY CAR AND ASSESSED THAT I WOULD NEED ONLY TO REPLACE THE GLASS AS THE FRAME WAS INTACT. I WAS ALSO TOLD THAT SUBARU WOULD COVER THE COST OF THIS REPLACEMENT, WHICH THEY DID. I BELIEVE THIS WAS A SPONTANEOUS EXPLOSION BASED ON THE RESEARCH I FOUND ON THE INTERNET PARTICULARLY A CONSUMER REPORT ARTICLE.
Apr 02, 2018
UNKNOWN OR OTHER,ENGINE
1 complaint
MY CAR STALLED 3X YESTERDAY, 1/21/2017 WHILE DRIVING. I WAS AT A TRAFFIC LIGHT ABOUT TO MAKE A LEFT TURN WHEN THE CAR SUDDENLY STALLED
Jan 22, 2018
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I WAS PARKING MY CAR AT APARTMENT'S PARKING LOT BY RIGHT TURNING. I WAS DRIVING REALLY SLOW ABOUT 5MILES/HR.MY FOOT WAS ON THE BREAK PEDAL AND AS I PRESS THE BREAK TO SLOW MY CAR FURTHER IT GOT ACCELERATED (WITH RAVING ENGINE NOISE) AND HIT FRONT PARKING FENCE AS WELL AS PARKED CAR RIGHT TO ME. I MOVED THE AUTOMATIC GEAR STICK TO PARKING POSITION AND ABLE TO STOP THE CAR. I TALKED WITH MY CAR MAKER AND THEY LOOKED AT IT AND PREPARED A REPORT IN 10 WEEKS. ACCORDING TO THEM WEATHER MAT MIGHT BE THE CAUSE OF THIS PROBLEM.BUT I DO NOT THINK WEATHER MAT MOVED FROM ITS PLACE DURING INCIDENT. I AM REALLY SCARED TO DRIVE THIS CAR AGAIN SPECIALLY MY CAR MANUFACTURER DOESN'T SEEMS TO FIND THE REAL CAUSE OF PROBLEM. I THINK MY VEHICLE HAD AN ELECTRICAL MALFUNCTION THAT CAUSES THE VEHICLE TO CONTINUE ACCELERATING EVEN MY FOOT WAS ON BREAK.
Jan 18, 2018
AIR BAGS,UNKNOWN OR OTHER
1 complaint
THE FIRST PROBLEM I HAD, RELATED TO THE AIRBAG SYSTEM, WAS WHEN THE TEMPERATURE BEGAN TO HEAT UP IN THE SUMMER. THE WAS PARKED OUTSIDE IN THE SUN ALL DAY AND WHEN I WAS GOING TO LEAVE WORK, I TURNED ON THE CAR AND IT GAVE ME AN ERROR CODE RELATED TO THE AIRBAG SYSTEM, AND THE AIRBAG ERROR LIGHT TURNED ON. I CALLED THE DEALER (THIS WAS 2 MONTHS AFTER BUYING HE CAR - MAY 2017) THEY TOLD ME TO BRING IT IN. I TOOK THE CAR TO THE DEALER, THEY WERE NOT ABLE TO FIND THE PROBLEM, THEY ASKED ME TO LEAVE THE CAR A COUPLE DAYS. AFTER 4 THEY CALL AND THEY STATED THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM (THE TEMPERATURE HAD COOLED DOWN THOSE DAY), SO I TOOK THE CAR HOME. A MONTH LATER IN JUNE WHEN IT STARTED TO GET REALLY HOT, ONE DAY COMING BACK FROM LUNCH THE ERROR POPS UP. WITHOUT SHUTTING THE CAR DOWN I TOOK IT TO THE DEALER AND THEY WERE ABLE TO READ THE ERROR CODE - BUT THEY HAD NO CLUE WHY IT WAS COMING UP. COMPUTER DID NOT SHOW ANY ISSUES. SO I LEFT THE CAR THERE AGAIN, AND AFTER A WEEK THEY CALL THAT THE FOUND THE PROBLEM, A BAD SENSOR IN THE AIRBAG SYSTEM - THE BAD NEWS IS THAT THE PART WOULD TAKE A COUPLE WEEKS TO ARRIVE. THEY ENDED UP HAVING THE CAR FOR ABOUT 23 DAYS BEFORE THEY WERE ABLE TO FIX IT. AFTER THEY REPLACED THAT SENSOR I HAVE NOT SEEN THE PROBLEM AGAIN. THE SECOND PROBLEM HAPPENED 2 DAYS AGO (SEPTEMBER) - WHILE RUNNING ON THE HIGHWAY, 90 DEGREE DAY, ABOUT 45 MPH, I HAD THE AIR CONDITIONER ON SUNROOF CLOSED BUT THE SHADE OPEN. ALL OF A SUDDEN I HEAR THIS LOUD BANG AND SHATTERED GLASS STARTS TO FALL ON ME AND I SEE EVEN MORE THROUGH THE REAR VIEW MIRROR. THE SUNROOF EXPLODED OUTWARDS. THERE WAS NOTHING INSIDE THE CAR, AND THE GLASS SHATTERED OUTWARDS. I TOOK THE CAR TO THE DEALER, THEY STATED THEY HAD NEVER SEEN THIS BUT THEY WERE GOING TO TRY TO TAKE CARE OF IT GIVEN THIS SHOULD NOT HAPPEN. THEY ARE STILL WORKING ON IT.
Sep 07, 2017
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I PURCHASED A 2017 SUBARU IMPREZA LIMITED ON 7.30.17 FROM BOB BARKER SUBARU IN CARLSBAD, CA. THE CAR, UNTIL YESTERDAY, HAD APPROXIMATELY 500 MILES ON THE ODOMETER. ON 8.9.17 AT 1830 MY SON WAS DRIVING THE CAR AND HIS FRIEND WAS IN THE PASSENGER SEAT. THE CAR WAS STRUCK ON THE LEFT FRONT SIDE BY A FORD FUSION ENTERING THE INTERSECTION AFTER THE SIGNAL HAD CHANGED. THE AIRBAGS DEPLOYED. WHAT HAPPENED NEXT IS UNBELIEVEABLE!! MY SON REPORTS THAT THE SMELL OF SMOKE CAUSED HIM TO AWAKEN AND SCRAMBLE, WITH HIS FRIEND, FROM THE PASSENGER SIDE DOOR AND REACH SAFETY BEFORE THE CAR WAS COMPLETELY ENGULFED IN FLAMES. I DO NOT UNDERSTAND HOW A FRONTAL COLLISION ON A SIDE STREET CAN CAUSE A CAR TO BURST INTO AN INFERNO. PLEASE INVESTIGATE THIS CAR'S DANGEROUS BEHAVIOR IN A RATHER ORDINARY COLLISION. THIS INCIDENT DID NOT RESULT IN LOSS OF LIFE OR SIGNIFICANT MORBIDITY, BUT FUTURE DRIVERS MAY NOT BE SO LUCKY. I WOULD BE HAPPY TO DIRECT YOU TO THE TOWING COMPANY THAT HAS THE CAR SO YOU CAN INVESTIGATE.
Aug 10, 2017
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
CAR WILL NOT MOVE FOR SEVERAL SECONDS AFTER HITTING THE GAS AND AIR BAG LIGHT COMES ON. COASTING TO A RED LIGHT STOP DOWNHILL, WHEN I START TO MAKE LEFT TURN INTO TRAFFIC CAR DOES NOT RESPOND TO GAS PEDAL FOR 2-4 SECONDS AND WHEN IT STARTS MOVING IT FEELS LIKE ITS IN A HIGH GEAR BUCKING LIKE A MANUEL TRANSMISSION. IT IS A CVT . LAST TIME THIS HAPPENED I ROLLED INTO THE INTERSECTION ALMOST TO GET HIT BY A TRUCK, LUCKILY IT SWERVED TO AVOID ME. I'M SCARED TO DRIVE THIS CAR. ENCLOSED IS A PICTURE OF THE AIR BAG LIGHT ON WHILE I AM DRIVING, EXTREMELY UNSAFE VEHICLE
Aug 08, 2017
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER. ALSO, THE GEARS FAILED TO SHIFT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE DIFFERENT TIMES ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
Apr 20, 2017
Frequently Asked Questions
How many problems does the 2017 SUBARU Impreza have?
The 2017 SUBARU Impreza currently has 123 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2017 SUBARU Impreza?
The most common problems reported for the 2017 SUBARU Impreza are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2017 SUBARU Impreza problem data come from?
All problem and complaint data for the 2017 SUBARU Impreza comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - SUBARU Impreza
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