2000 VOLKSWAGEN Jetta Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
477
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
89 complaints
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK ABNORMALLY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LAMP. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE MASS FLOW AIR SENSOR FAILED. THE CONTACT HAD RECEIVED NOTIFICATION OF A VOLUNTARY MANUFACTURERS RECALL IN REGARDS TO PRIOR TO THE FAILURE. THE VEHICLE WAS REPAIRED UNDER THE RECALL. LESS THAN FOUR YEARS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS THEN CONTACTED YET THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. UPDATED 07/20/11*LJ THE SENSOR LIGHT FOR THE MASS AIR FLOW REPLACED TWICE IN DECEMBER 2007 AND AGAIN IN JUNE 2011. UPDATED 07/25/11
Jun 03, 2011
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AS THE CATALYTIC CONVERTER AND ADVISED HAVING IT REPLACED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.
Aug 02, 2010
WHILE DRIVING OUR 2000 VW JETTA THE TIMING BELT THAT IS NOT SUPPOSED TO BE SERVICED UNTIL 105K SNAPPED, DESTROYING THE ENGINE AND LEAVING THE CAR PARALYZED ON THE HIGHWAY. ALL REQUIRED MAINTENANCE WAS DONE AT DEALER FOR THIS CAR. IT HAD 89K WHEN THE CATASTROPHIC FAILURE OCCURRED. *TR
Jan 05, 2010
MY 2000 JETTA GLS VR6 HAS ON THREE DIFFERENT OCCASIONS LOST POWER WHEN DRIVING AND THE CHECK ENGINE LIGHT CAME ON. ON ALL THREE OCCASIONS, I BROUGHT THE CAR TO THE VW SERVICE DEPARTMENT TO HAVE IT DIAGNOSED AS A FAULTY COIL PACK AND WIRES. EACH TIME I REPLACED PAYING OVER $1000 OUT OF MY OWN POCKET, FOR WHAT IS CLEARLY A DEFECTIVE PART WITH THE VW COIL PACKS IN VR6 ENGINES. *TR
Dec 11, 2009
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SPARK PLUGS WERE CHANGED ON THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY NOTICED THAT THE SIXTH VALVE WAS LOSING PRESSURE. THE MANUFACTURER RECOMMENDED THAT THE ENGINE BE REPLACED. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD REPLACE THE ENGINE BECAUSE IT WAS A SAFETY ISSUE. THE CURRENT MILEAGE WITH THE NEW ENGINE WAS 2,000 AND THE FAILURE MILEAGE WITH THE OLD ENGINE WAS 188,000. UPDATED 08/21/09. *LJ DUE TO THE CYLINDER 5 FAILURE, THE ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL, EMITTING SMOKE FROM THE TAILPIPE. THE ENGINE HAD ALREADY BEEN REPLACED, BUT PERFORMING POORLY. UPDATED 08/26/09. *JB
Jul 13, 2009
+ 84 more complaints for this component
VISIBILITY
61 complaints
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA GLX. THE CONTACT STATED THAT THE DRAINING SYSTEM FOR THE SUNROOF WOULD BECOME CLOGGED AND ALLOW WATER TO DRAIN INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 100,000.
Mar 01, 2011
DRIVERS SIDE DOOR. WINDOW FELL SUDDENLY, DROPPING INTO DOOR. ALREADY HAPPENED TO PASSENGER SIDE DOOR YEAR BEFORE. THE CAR IS A 2000 VW JETTA. THIS SOUNDS LIKE A RECURRING PROBLEM WITH VW'S. HOW DOES A RECALL HAPPEN? HOW MANY TIMES DOES IT TAKE TO GET A RECALL? *TR
Jan 22, 2010
I HAVE A 2000 VOLKSWAGEN JETTA AND WITHIN THE PAST 2 MONTHS MY DRIVER SIDE WINDOW JUST FELL DOWN INTO THE DOOR. THERE'S LITTLE PLASTIC CLIPS THAT HOLD THE WINDOW ON TRACK AND THEY BROKE. BUT YOU CANT BUY THOSE CLIPS, YOU HAVE TO BUY THE WHOLE DOOR ASSEMBLY. 2ND YESTERDAY, OCT 6TH, MY PASSENGER WINDOW JUST FELL DOWN INTO THE DOOR, AND AGAIN, THE SAME THING. I SEARCH ALOT OF VW RELATED FORUMS WHERE PEOPLE AROUND THE NATION HAVE THE SAME PROBLEMS AND HAVE FILE NUMEROUS COMPLAINTS WITH VW AND COMPLAINTS WITH CONSUMER AFFAIRS. WHY HASN'T VW ISSUED A RECALL FOR THESE CLIPS? I CANT AFFORD THE OUTRAGEOUS PRICES TO HAVE BOTH OF MY WINDOWS FIXED SO I HAVE THEM TAPED WITH DUCK TAPE TO HOLD THEM UP. PLEASE LOOK INTO THIS AND FIGURE OUT WHY NOTHING HAS BEEN DONE ABOUT THIS. ONE WOMAN SAID SHE HAD HER CAR IN THE SHOP 8 TIMES AND THEY KEEP BREAKING. YOU CAN VERIFY THIS THROUGH CONSUMER AFFAIRS. UNDER VW JETTA CATEGORIES. PLEASE RESPOND, I JUST WANT A DEALERSHIP TO FIX MY WINDOWS, MY CAR DOESN'T HAVE A WARRANTY ANYMORE. ITS A 2000 MODEL. *TR
Oct 07, 2007
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AUTOMATIC TINTING LIQUID IN THE REAR VIEW MIRROR IS LEAKING, AFFECTING THE PLASTIC NEAR THE GEAR SHIFT, AND THERE ARE HOLES IN THE LEATHER SEATS. THE ENGINE SIZE IS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 61,500.
May 15, 2007
DRIVING ALONG AND PASSENGER WINDOW FROM THE UP POSITION DROPS INTO THE DOOR!!!!! THE MECHANIC SAID THE PLASTIC CLIPS THAT HOLD THE WINDOW BROKE. THE NEW PART HAS ALUMINUM CLIPS. THIS IS A REAL ACCIDENT WAITING TO HAPPEN!!! I ALMOST HAD ONE AS A RESULT OF THIS HAPPENING!!!!!*NM
Feb 23, 2006
+ 56 more complaints for this component
AIR BAGS
36 complaints
AIRBAG FAILURE LIGHT ON DASH CAME ON AT 65,000 MILES. I HAVE READ MANY REPORTS OF AN INTERNAL FAULT WITH THE FIRMWARE IN THE ORIGINAL FACTORY CRASH SENSOR, I THINK THE MANUFACTURE (VOLKSWAGEN) SHOULD RECALL AND REPLACE THESE DEFECTIVE SENSORS. THE AIRBAG MAY DEPLOY AT ANY TIME OR NOT DEPLOY IN A WRECK. *TR
Jan 31, 2008
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE AIR BAG WARNING LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE AIR BAG CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 172,000 AND CURRENT MILEAGE WAS 174,000.
Jan 18, 2008
TODAY I TOOK MY DAUGHTERS 2000 JETTA IN FOR SERVICE. I HAVE HAD MANY PROBLEMS WITH THIS CAR AND I TAKE IT TO VW DEALERSHIP FOR SERVICE AND RECALLS. MY DAUGHTER WAS DRIVING AND THE AIR BAG LIGHT SUDDENLY CAME ON. I TOOK THE CAR TO THE VW DEALERSHIP AND WAS CHARGED ONE HUNDRED DOLLARS FOR THE COMPUTERIZED CHECK-UP. I WAS THEN INFORMED THAT THERE WAS A SERIOUS PROBLEM WITH THE DRIVERS'' SIDE AIR BAG. THE MECHANIC SAID THAT THE PROBLEM COULD CONSIST OF ANYTHING FROM AN ELECTRICAL SHORT TO THAT OF A MALFUNCTIONING AIR BAG UNIT. HE STATED THAT THE PRICE TO FIX THIS PROBLEM WOULD BE WELL OVER A THOUSAND DOLLARS. HE ALSO SAID THAT SINCE THE DRIVERS SIDE AIR BAG WAS MALFUNCTIONING THE CARS INTERNAL COMPUTER HAD SHUT OFF ALL THE OTHER AIR BAGS WITHIN THE CAR. THE CAR IS IN THE DEALERSHIP RIGHT NOW AWAITING SERVICE. YOU ARE THE THIRD PERSON I HAVE TALKED TO AT THE DEALERSHIP REGARDING THIS SAFETY ISSUE. I HAVE YET TO RECEIVE ANY ANSWERS. SAFETY IS ONE OF THE MOST IMPORTANT FACTORS IN CARS TODAY AND THAT IS WHY I PURCHASED THIS JETTA. YOUR ADVERTISEMENTS STATE THAT THIS CAR IS ONE OF THE SAFEST ON THE MARKET. IT IS DEFINITELY NOT A SAFE CAR NOW AND VW COMPANY REFUSES TO HELP ME FIX A PROBLEM THAT SHOULD NEVER HAVE BEEN AN ISSUE. I HAVE TALKED TO SEVERAL MECHANICS AND THEY HAVE NEVER HEARD OF SUCH A PROBLEM. ALL OF THEM AGREED THAT THE DEALERSHIP SHOULD FIX THE PROBLEM AND ABSORB THE PRICE WITH NO QUESTIONS ASKED. THIS ISSUE NEEDS TO BE RESOLVED IMMEDIATELY. I'LL TAKE THIS MATTER AS FAR AS IT NEEDS TO BE TAKEN FOR A FAIR RESOLUTION. MY DAUGHTERS SAFETY IS VERY IMPORTANT TO ME AND WILL NOT LET HER DRIVE IN AN UNSAFE CAR. *NM
Apr 09, 2006
VEHICLE WAS HIT ON THE DRIVER SIDE BY ANOTHER VEHICLE (FORD F-250); SIDE AIRBAG DID NOT DEPLOY. *JB
Oct 13, 2005
DT: WAS DRIVING ON AN INTERSTATE AT 70 MPH AND WAS INVOLVED IN HEAD ON COLLISION WITH THE CENTER DIVIDER OF THE HIGHWAY. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS FRONT IMPACT, NO OTHER VEHICLES WERE INVOLVED. DID NOT TAKE VEHICLE TO A DEALER OR REPAIR SHOP, VEHICLE WAS TOTALED. THE CAR WAS TAKEN TO A SALVAGE YARD. NO ONE HAD INSPECTED THE VEHICLE. *AK *NM
Sep 16, 2005
+ 31 more complaints for this component
ELECTRICAL SYSTEM
33 complaints
MY 2000 JETTA VR6 HAS BEEN EXPERIENCING COIL ISSUES FOR THE PAST 3 YEARS WHENEVER THE WEATHER IS WET/RAINY AND HIGH HUMIDITY. IF THE CAR SITS IDLE FOR 6-8 HOURS WITH A COLD ENGINE IT IS VERY DIFFICULT TO START THE ENGINE WITHOUT CONSTANT SPUTTERING. THERE IS NO POWER IN ACCELERATION UNTIL THE ENGINE WARMS UP COMPLETELY. DURING THIS TIME THE CHECK ENGINE LIGHT FLASHES AND REMAINS ON UNTIL THE NEXT TIME I START UP THE ENGINE OR UNTIL THE WEATHER BECOMES LESS HUMID. THIS ALSO OCCURS WHEN DRIVING THRU A PUDDLE OF WATER CAUSING IT TO SPLASH THE COIL AREA. I REPLACED THE IGNITION WIRES TO THE TUNE OF $145 BUT THAT DID NOT ALLEVIATE THE PROBLEM. *TR
Jan 14, 2009
FIRE IN 2000 VW JETTA VR6, POINT OF ORIGIN AT IGNITION COIL PACK ON THE TOP LEFT-FACING SIDE OF THE ENGINE. *TR
Aug 28, 2008
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SIDE BRAKE LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER CHANGED THE BULB. AFTERWARDS, SHE WAS PULLED OVER BY A POLICE OFFICER WHO POINTED OUT THE MALFUNCTIONING BRAKE LIGHT. SHE PROVIDED THE OFFICER WITH THE PAPERWORK OF HER RECENT REPAIR. THE OFFICER INSTRUCTED HER TO TAKE THE VEHICLE BACK TO THE DEALER. THE CONTACT CHECKED THE BULB AND REALIZED THAT IT WORKED. SHE PURCHASED NEW BULBS, BUT THEY WOULD NOT ILLUMINATE. SHE ASSUMED THAT THE ISSUE WAS DUE TO THE ELECTRICAL SYSTEM. ON AUGUST 12, 2008, THE CONTACT HAD HER DAUGHTER FOLLOW HER TO A DEALER 30 MILES AWAY. HER DAUGHTER WAS INSTRUCTED TO SOUND THE HORN EVERYTIME HER BRAKE LIGHT MALFUNCTIONED. HER DAUGHTER SOUNDED THE HORN A TOTAL OF 13 TIMES ON THE 30 MILE TRIP TO THE DEALER. WHEN SHE ARRIVED AT THE DEALER, THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 125,000 AND FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Aug 13, 2008
2000 VOLKSWAGEN JETTA 1.8T. THE CHECK ENGINE LIGHT ON MY VW JETTA KEEPS MALFUNCTIONING AND LIGHTS UP AGAIN AND AGAIN. I HAVE TAKEN THIS TO THE DEALER 3 TIMES IN THE LAST 3 MONTHS AND THEY SAY THEY FIXED IT, BUT IT KEEPS COMING BACK. OVER THE LIFETIME OF THIS CAR (I HAVE HAD THIS CAR FOR 8 YEARS), I HAVE HAD THIS CHECK-ENGINE LIGHT MALFUNCTION OVER 10-15 TIMES. *TR
Apr 22, 2008
BOUGHT USED VW FROM A DEALER. DEALER WAS DOING BRAKES/INSPECTION, AND ON PICKING UP THE VEHICLE STUNK OF BURNT ELECTRIC SMELL. VEHICLE WOULD NOT START. THIS WAS AROUND 50,000 MILES. CHECK ENGINE LIGHT REMAINS ON ALTHOUGH NUMEROUS CODES CONTINUE TO COME UP NOTHING IS FOUND. DEALER SENT CAR TO AUTHORIZED VW DEALER TO FIX - LIGHT STILL REMAINS ON. AROUND 87,000 MILES CAR BEGAN TO DRAIN BATTERY AND WOULD NOT START EVEN AFTER NEW BATTERY. TOOK TO AUTHORIZED VW CAR SHOP. SEEMS SOMETHING WITH FUSES/ELECTRICAL SYSTEM. AGAIN MANY CODES BUT NOTHING SEEMS WRONG, ACCEPT FOR THE WHOLE NOT STARTING. IGNITION SWITCH WAS REPLACED - LIGHT STILL ON. LIGHTER SOCKET NO LONGER WORKS. NOW AROUND 89,000 MILES AND IT IS NOW EARLY 2008. *TR
Feb 29, 2008
+ 28 more complaints for this component
POWER TRAIN
27 complaints
CLUTCH PROBLEMS ON JETTA 2000. CLUTCH FAILED ON ME WHY DRIVING ON THE FL TURNPIKE ON SATURDAY 14, 2006. I WAS AT THE TOLL PLAZA AND WHEN I LEFT MY CAR WENT INTO GEAR AS NORMAL, WHEN I PUT IT IN 4TH GEAR I HEARD THE ENGINE REV HIGH BUT MY CAR BEGAN TO SLOW DOWN. I COASTED OFF THE FIRST EXIT I SAW AND LUCKILY, KEPT COASTING RIGHT INTO AN APARTMENT COMPLEX. I CALLED THE DEALERSHIP I BOUGHT THE CAR FROM AND THEY SENT OUT A TOW COMPANY TO PICK MY CAR UP. ON MONDAY, MAY 15, 2006 I RECEIVED A PHONE CALL FROM ESSERMAN INTERNATIONAL AND I WAS TOLD BY THE SERVICE DEPT THAT I HAD SOMEHOW ACTIVATED THE ANTI-THEFT ON MY CAR AND THEY HAD DISABLED IT AND IT WAS FIXED. WHEN I WENT TO PICK UP MY CAR, I WAS TOLD THAT MY CAR WAS NOT SAFE TO DRIVE BECAUSE WHEN THEY TOOK MY CAR TO GET WASHED THE CLUTCH FAILED AGAIN. I WAS TOLD IT WAS EITHER THE TRANSMISSION OR THE CLUTCH. TURNS OUT THEY ARE CHARGING ME 1800 DOLLARS BECAUSE THE CLUTCH NEEDS TO REPLACED, WHICH IS NOT COVERED UNDER THEIR WARRANTY. *JB
May 16, 2006
2000 VOLKSWAGEN JETTA VR6 WAS IN THE SHOP FOR NEW TIRES AROUND 12/7 - AN ALIGNMENT TEST WAS PERFORMED. THE CAR HAD ABOUT 65000 MILES. IT WAS PURCHASED AS A CERTIFIED USED VEHICLE AT ABOUT 20000 FROM VOLKSWAGEN AND WAS RECENTLY OUT OF WARRANTY. NOTHING UNUSUAL AROSE DURING THIS WORK. THE CAR BEHAVED NORMALLY DRIVING HOME, AS IT HAD FOR YEARS PRIOR. ONE DAY LATER, THE CLUTCH ON THE VEHICLE FAILED SUDDENLY. FORTUNATELY, THE FAILURE WAS FIRST NOTICED BACKING OUT OF A DRIVEWAY AND THERE WAS NO HAZARD. THE CAR WAS JUST BARELY DRIVABLE, AND LIMPED TO THE SHOP. I WAS TOLD BY THE MECHANIC THAT THE PART SHOULD HAVE LASTED FOR AT LEAST 100K MILES, AND THAT THE CLUTCH PARTS "FELL APART IN PIECES" ON OPENING THE CLUTCH. HE DESCRIBED IT AS A DANGEROUS, POTENTIALLY CATASTROPHIC, FAILURE. COST TO REPAIR WAS $900. DID NOT TAKE THE CAR TO VW BECAUSE OF THE VERY HIGH COST OF POST-WARRANTY REPAIRS. MY WIFE AND I (SOLE DRIVERS) BOTH HAVE LONG EXPERIENCE DRIVING STICK SHIFT VEHICLES AND HAVE NEVER EXPERIENCED CLUTCH FAILURES ON PRIOR STICK SHIFT VEHICLES. I HAVE PREVIOUSLY HAD THE CLUTCH GO OUT ABOUT THE SAME TIME ON A '95 JETTA III GLS. I SUSPECT THE PART IS OF POOR QUALITY. *JB
Dec 10, 2005
THE CAR TRANSMISSION STALLED ABOUT 4 TIMES. EACH TIME (4 TIME) I TOOK THE CAR TO THE VW DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THEN THE CAR BROKE DOWN. I TOOK IT BACK TO THE VW DEALERSHIP THEN THE DEALERSHIP IDENTIFIED IT AS A TRANSMISSION PROBLEM. THE COST TO REPAIR THE CAR IS $4000. ALSO, NO OTHER DEALERSHIP OR AUTO REPAIR SHOP HAS SERVICED THIS CAR EXCEPT MILLER VW. *NM
Nov 24, 2004
MY FIRST AND SECOND GEARS HAVE BEEN SPORADICALLY GRINDING EVER SINCE I BOUGHT THE CAR. THREE TIMES THEY REFUSED TO FIX IT BECAUSE THEY HAVEN'T HEARD IT. FOURTH TIME THEY HEARD IT, BUT WOULDN'T FIX IT BECAUSE THEY DIDN'T HEAR IT WHEN I RETURNED FOR THE SERVICE. *MR
May 27, 2004
I HAVE A 2000 VW JETTA TDI THAT I PURCHASED NEW. THE CLUTCH STARTED SLIPPING AND HAD TO BE REPLACED AT 51,203 MILES. ACCORDING TO TOM SAPELAK, THE SERVICE MANAGER AT THE VW DEALER, THERE IS A RUBBER PIECE (MASS DAMPENER?) BETWEEN THE TWO PLATES OF THE FLYWHEEL. ON MY FLYWHEEL, THIS PIECE HAD 2.5" OF MOVEMENT, BUT THE SPECS INDICATED THAT IT SHOULD ONLY MOVE .1 MM. EVEN THOUGH THE OWNERS MANUAL INDICATES THAT THE 100,000 MILE POWERTRAIN WARRANTY FOR THIS VEHICLE WAS SUPPOSED TO COVER THE FLYWHEEL, I WAS TOLD THAT THIS FAILURE WAS NOT COVERED UNDER WARRANTY. I HAD TO PAY $1381.08 FOR A NEW CLUTCH KIT (CLUTCH, FLYWHEEL, CLUTCH RELEASE BEARING) AND THE LABOR TO REPLACE IT. I DO NOT BELIVE THAT THIS FAILURE COULD HAVE BEEN CAUSED BY DRIVING HABITS. I HAD A 1985 VW GOLF DIESEL THAT HAD OVER 130,000 MILES WHEN I SOLD IT, AND I NEVER HAD ANY PROBLEMS WITH THE CLUTCH IN THAT VEHICLE. MY HUSBAND HAD A 1996 VW JETTA TURBODIESEL THAT HAD OVER 238,000 MILES ON IT WHEN WE SOLD IT, AND WE NEVER HAD ANY PROBLEMS WITH THE CLUTCH IN THAT VEHICLE EITHER. MY HUSBAND AND I ARE THE ONLY PEOPLE THAT DRIVE MY CAR AND WE ARE NOT "HARD" ON CLUTCHES.*AK
May 04, 2004
+ 22 more complaints for this component
SERVICE BRAKES, HYDRAULIC
26 complaints
WHILE DRIVING AND LIGHTLY BRUSHING THE BRAKE PEDAL TO BEGIN SLOWING, THE BRAKE PEDAL AUTOMATICALLY ENGAGES FULLY, SLAMMING ON BRAKES UNEXPECTEDLY. IMMEDIATELY FOLLOWED BY A SOUND OF AIR PRESSURE BEING RELEASED. IF YOU PRESS THE BRAKE PEDAL AFTER THE AIR IS RELEASED, THE PEDAL WILL RETURN TO REST AND THE BRAKES WILL FREE UP. NO EXISTING DEALER RECALLS AND VW (AND VW SERVICE DEPARTMENTS) HAVE NO RECORD OF THIS BEING A COMMON PROBLEM. MY LOCAL VW SPECIALTY REPAIR SHOP SAYS THIS IS COMMON ON 2000 JETTA TDI'S. THIS IS A SIGNIFICANT SAFETY ISSUE. IF YOU EXPERIENCE A SIMILAR ISSUE, PLEASE REPORT IT! THERE ARE THREE OTHER ISSUES POSTED THAT APPEAR TO BE RELATED: 10116640, 10139585, 10052281.
Jun 21, 2011
2000 VOLKSWAGEN JETTA. CONSUMER WRITES REGARDING FAULTY DESIGNED SYSTEM IN JETTA *TGW THE CONSUMER STATED THE VEHICLE HAS A DEFECTIVE BRAKE SYSTEM AND THE DEALER TRIED TO COVER IT UP BY PUTTING NEW BRAKES ON THE VEHICLE. *JB
Sep 08, 2010
FIRST WE WOULD LIKE TO START BY SAYING WE LOVE THIS CAR, WE ARE AND WILL CONTINUE TO BE LOYAL VW CUSTOMERS. THERE SEEMS TO BE A PROBLEM WITH THE TENSIONER ON THE REAR BRAKE PADS. WE HAD THE TENSIONER FALL OFF CAUSING THE RIGHT REAR BRAKE TO CLUNK AND THE BRAKES TO BE TOUCHY TO THE POINT WHERE IT WAS SCARY. WE DISCOVERED THIS WHEN WE DECIDED TO PUT NEW PADS ON BECAUSE THE LOCATION OF THE NOISE WERE BOTH PADS ON THE REAR PASSENGER SIDE OF THE CAR. JUST WANTED TO MAKE PEOPLE AWARE OF THIS PROBLEM AND THE POSSIBLE DANGERS. THANKS. *NM
Oct 20, 2006
SAME AS EVERYONE ELSE. ANNOYING!!WE HAVE A 2000 PASSAT W/AN ABS WARNING LIGHT & CHIMES THAT HAVE BEEN COMING ON SINCE NOV. 2004 WHEN THE CAR HAD APPROX 50-65,000 MILES ON IT. WE HAVE HAD QUOTES OF$900 & 1300 FOR REPAIRS. BUT THEY ALWAYS SAY IT"S A SHORT IN THE MODULE. NO PROBLEM, I HOPE NOT. BECAUSE WE ARE NOT COMPLAINING. GETTING IT REPAIRED. WE ARE SICK & TIRED OF THIS POORLY MADE MONEY PIT CAR IT MAY BE THE FIRST CAR WE TRADE IN. . WHY CAN'T THERE BE DARN RECALL WITH ALL OF US. VW HAS NO CUSTOMER SERVICE MANNER. WE LIKE SOME OTHERS RESEARCHED CARS BEFORE BUYING. THIS CAR CAME HIGHLY RECOMMENDED. BY VEHICLE PUBLICATIONS.& WEBSITES, NOT BY US. I AM TOTALLY AFRAID OF DRIVING IT EXCEPT TO WORK & HOME,.WE HAVE HAD OTHER PROBLEMS TOO NUMEROUS TO MENTION. I HAVE BEEN TOLD THIS USUALLY HAPPENS IN CARS THAT HAVE BEEN IN ACCIDENTS, I CAN SEE BY THIS E-MAIL POSTER THAT IS NOT TRUE.. *JB
Aug 08, 2006
I HAVE BEEN HAVING AN INTERMITTENT PROBLEM WITH THE ANTI-LOCK BRAKES ON MY 2000 VW JETTA TDI. THE ABS "ACTIVATES" WHEN GOING VERY SLOWLY (LESS THAN 10 MPH) AND WHEN APPLYING MINIMAL PRESSURE ON THE BRAKE PEDAL, AND SOMETIMES WHEN NOT TOUCHING THE BRAKES AT ALL. IT FIRST HAPPENED OVER A YEAR AGO, AND THE DEALER CHANGED AN ABS HARNESS CONNECTOR, AND THE PROBLEM DID NOT RECUR UNTIL ABOUT 4 OR 5 MONTHS AGO. I TOOK IT BACK TO THE DEALER SEVERAL TIMES, AND THE PROBLEM OCCURRED FOR THEM, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE, EVEN AFTER CALLING VW TECHNICIANS. THEY REPLACED A WHEEL SPEED SENSOR AT MY EXPENSE, BUT SAID IF THAT DIDN'T FIX IT, THEY SUGGESTED REPLACING THE ABS CONTROL MODULE, BUT THEY REALLY DIDN'T KNOW IF THAT WAS THE PROBLEM. THE PROBLEM STILL OCCURS INTERMITTENTLY, AND I NOTED ON AN INTERNET MESSAGE BOARD THAT A NUMBER OF OTHERS SEEM TO BE HAVING THE SAME PROBLEM (LINK: .HTTP://FORUMS.TDICLUB.COM/SHOWFLAT.PHP?CAT=0&NUMBER=1063831&AN=0&PAGE=0#1063831 ). I CONTACTED VW (REF.# 804028386), BUT THEY WERE NO HELP AND DO NOT ACKNOWLEDGE THAT THIS IS A COMMON PROBLEM. I THINK IT IS A SAFETY ISSUE THAT VW SHOULD BE RESPONSIBLE FOR CORRECTING. *NM
Oct 13, 2005
+ 21 more complaints for this component
EXTERIOR LIGHTING
22 complaints
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HAZARD LIGHTS DID NOT FUNCTION AND THE BULBS BLEW OUT. IN ADDITION, THERE WAS A CLICKING SOUND PRESENT INSIDE OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V584000 (EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH), BUT THE VEHICLE WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Aug 24, 2011
EXTERIOR LIGHTING DEFECTS STILL ON WHEN ENGENEE IS OFF. *TR
Jan 04, 2009
NO EVENT LEADING UP TO THE FAILURE. I DID NOT RECEIVE NOTIFICATION OF ANY RECALLS RELATING TO MY BRAKE LIGHT SWITCH. BRAKE LIGHT SWITCH NO LONGER FUNCTIONS RELIABLY ON '00 JETTA WITH 70,000+ MILES; CAR DOES NOT SHIFT OUT OF PARK UNTIL BRAKE PEDAL IS PRESSED REPEATEDLY AND THEN ONLY WORKS INCONSISTENTLY, CRUISE CONTROL SYSTEM IS INOPERABLE- THERE IS AN APPARENT MALFUNCTION WITH BRAKE LIGHT SWITCH AND RELATES TO DESCRIPTIONS OF RECALLS ON 99-02 JETTA / NEW BEETLES. I CALLED VW REGARDING OPEN RECALLS FOR BRAKE LIGHT SWITCH DEFECTS AND I WAS TOLD MY VIN WAS NOT SUBJECT TO ANY RECALLS. WILL FOLLOW UP WITH LOCAL DEALER WHO WILL REPAIR THE PROBLEM- I HAVE BEEN ADVISED BY NHTSA CUSTOMER SERVICE TO RETAIN MY RECEIPTS AND DOCUMENTATION FOR MATTERS RELATING TO THIS ISSUE AS IT SEEMS TO RELATE TO RECALLS: 03V-265 OR 04V-096 AND VW RECALL NO. N4. *NM
Jul 24, 2006
REAR BRAKE LIGHTS COME ON AND STAY ON AFTER VEHICLE PARKED AND NO KEYS IN IGNITION CAUSING BATTERY TO DRAIN. PURCHASE NEW BATTERY WITHIN 2 DAYS NEW BATTERY DEAD. NOTICED BRAKE LIGHTS WERE STAYING ON WHEN CAR PARKED. THERE IS RECALL NHTSA ID #04V096000 FOR 2000 VW JETTA'S FOR THE SAME PROBLEM, BUT I AM TOLD IT DOESN'T APPLY TO THIS VEHICLE EVEN THOUGH THE PROBLEM IS IDENTICAL. *JB
Mar 20, 2006
DT*: THE CONTACT STATED THE VEHICLE'S BRAKE LIGHTS COMES ON RANDOMLY. THE VEHICLE DOES NOT HAVE TO BE RUNNING FOR THIS TO HAPPEN. THERE IS A NHTSA RECALL, # 04V096000 REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *NM
Jan 18, 2006
+ 17 more complaints for this component
SEATS
13 complaints
I OWN A 2000 VW JETTA. MY SON AND I WERE HEADING HOME AFTER A COLLEGE VISIT, HE TURNED ON HIS SEAT HEATER AND BEGAN TO NAP. 20 MINUTES LATER, HE POPPED UP RUBBING HIS SHOULDER, THE SEAT HEATER CAUSED THE SEAT TO CATCH FIRE AND BURNED A PORTION OF THE SEAT, HIS SHIRT AND SHOULDER. I CALLED THE DEALER AND WAS TOLD THEY'VE NEVER HEARD OF THAT ISSUE AND THAT THERE HAS NEVER BEEN A RECALL FOR SUCH AN ISSUE. I THEN DID AN INTERNET SEARCH AND FOUND WHERE IT'S A VERY COMMON ISSUE. *TR
Feb 12, 2015
HEAT SEAT CONTROL AT 5 ONLY AVAILABLE. AFTER A NUMBER OF TIMES STARTED BURNING SEATS. LEATHER IS MELTED. NO LONGER USE. *TR
May 28, 2013
THE DRIVER SIDE SEAT NO LONGER STAYS IN A LOCKED POSITION, AND THE SEAT MOVES FREELY, SLIDING FROM BACK TO FRONT, MAKING CONTROL OVER THE VEHICLE'S PEDAL VERY DIFFICULT AND DRIVING HAZARDOUS. AFTER INSPECTING UNDERNEATH THE SEAT, A LARGE COILED PIECE OF METAL WAS FOUND LYING ON THE CARPET. THIS PIECE OF METAL MATCHES EXACTLY ANOTHER PIECE OF METAL THAT FELL OUT FROM THE BOTTOM OF THE PASSENGER SEAT OVER SIX YEARS AGO. I CONTACTED THE DEALER, (FRESNO MICHAEL AUDI VW) TO HAVE THEM REPLACE THE PART BACK INTO THE SEAT SO THAT THE SEAT NO LONGER MOVED FREELY AND THE SERVICE MANAGER REFUSED TO CARRY OUT ANY SUCH WORK ON MY VEHICLE. AFTER SPEAKING WITH TWO OTHER EMPLOYEES OF MICHAEL AUTOMOTIVE AND GETTING THE SAME REFUSALS EACH TIME, I ABANDONED THE ATTEMPT TO SOLICIT THEIR HELP IN REPAIRING MY VEHICLE. *TR
Nov 04, 2012
HAD THE CAR CLEANED AND WHEN I GOT THE CAR BACK THE SEAT ADJUSTMENT WOULD NO LONGER WORK. IT HASN'T WORKED SINCE. THE SEAT SLIDES FORWARD AND BACK AT WILL. *JS
Apr 18, 2012
FOR TWO DAYS, I SMELLED AN ODOR SUCH AS A STARCHED IRON IN MY CAR. I TURNED THE HEATED SEATS OF FOR A FEW DAYS. TODAY I TURNED IT BACK ON AND THE SMELL CAME BACK. I TOOK MY JACKET OFF AND IN ONE PART OF THE SEAT, MY BACK WAS BURNING. THE DRIVERS HEATED SEAT IN MY 2000 VOLKSWAGEN JETTA BURNED THROUGH INTO THE EXTERIOR. THE HEATED SEAT CAUSED TWO HOLES IN MY SEAT AND A LARGE BROWN BURNT STAIN. IF I HAD NOT DISCOVERED THIS, THERE IS A POSSIBILITY IT WOULD CREATE MUCH MORE DAMAGE. *TR
Dec 14, 2007
+ 8 more complaints for this component
STRUCTURE
13 complaints
I HAD JUST BOUGHT THE CAR, GOT IT SATISFIED AND WAS DRIVING ON MY WAY BACK TO SCHOOL ON A BACK HIGHWAY. THE HOOD CAME COMPLETELY UNDONE AND SWUNG ON TOP OF MY WINDSHIELD. THE WHOLE HOOD IS COMPLETELY CRACKED AND WE COULD BARELY CLOSE IT. I HAD CHECKED EVERYTHING TO MAKE SURE IT WAS CLOSED BEFORE I HAD LEFT BECAUSE I WAS SO PARANOID THAT SOMETHING WOULD GO WRONG. I CALLED THE VW HOTLINE AND THEY BASICALLY TOLD ME THAT THEY AREN'T GOING TO DO ANYTHING ABOUT IT AND IT WAS ALL ON ME TO PAY. THE HOOD AND CLOSING LATCH BOTH NEED TO BE REPLACED. I WANT TO KNOW IF ANYONE ELSE HAS HAD SOMETHING LIKE THIS HAPPEN OR IF IT WAS JUST A FLUKE. *TR
Oct 06, 2008
I HAD RECENTLY BOUGHT THIS CAR FROM "SKYLINE" DEALER IN COLORADO , I'VE OWNED IT FOR,ONE YEAR HIT A SPEED BUMP AND THE ENGINE FELL FORWARD(BREAK-AWAY ENGINE) THE ENGINE HAD BROKE OFF THE ENGINE BOLTS(MOUNTS) AND THE ONLY THING TO HOLD PART OF IT UP IS THE TRANSMISSION ARM. I HAVE JUST NOW FOUND SOMEONE TO MAKE THE 8/15/06 REPAIRS ITS A SLOW GO,AND STILL OWE OVER 17,000 ON IT THE INSURANCE COMPANY WOULDN'T HELP THEY SAID THAT SOMEONE HAD WELD THE BOLTS BACK ON INCORRECTLY SO THIS HAS HAPPENED BEFORE, I DIDN'T NOTICE, NEITHER DID THE DEALERSHIP FOR THAT MATTER IN THERE MANY POINT INSPECTION. *NM
Aug 16, 2006
WHILE PARKED, PANELS LOCATED UNDER ENGINE AND SIDE PROTECTANT PIECES, BECAME UNATTACHED. DEALERSHIP TRIED TO BLAME ON DRIVER- WHICH ISN'T TRUE, AS THE CAR WAS NOT DRIVEN IN THREE DAYS - ALL PANELS SHOW FATIGUE, AND SOME ODD-CRACKING DAMAGE. SECOND REPAIR SHOP SHOW DEMONSTRATED WEAK SCREWS, CRACKING ALONG MOUTING POINTS, AND THE BUMPER BECOMING UNATTACHED. INCLUDING DAMAGE TO THE SCREWS THEMSELVES, WITH PREMATURE RUSTING, AND THE SCREW'S HEADS COMPLETLEY FALLING OFF. WHILE BEING TOWED TO DEALERSHIP, ALL PANELS BECAME DETACHED. (3 PC SYSTEM) THIS IS A CERTIFIED-USED VEHICLE - ORG. FROM IL SOLD IN MN. VEHICLE WAS IN DEALERSHIP THAT WEEK FOR OIL CHANGE, DEALERSHIP REPORTED NO PROBLEMS - HOWEVER AFTER THE FACT, THE CAR WAS PARKED IN A GARAGE. VW WILL NOT STAND BEHIND THEIR PRODUCT AS THEY FEEL THAT IT WAS NOT CAUSED BE THE SCEWS MALFUNCTIONING, BUT BY "ADDED AND UNKNOWN STRESS INCREASES.*AK
Nov 08, 2004
THE PLASTIC INSIDE FRONT FENDER LINER ON BOTH SIDES OF MY 2000 VW JETTA GLS TDI HAVE COME LOOSE IN THE FRONT AND ARE RUBBING AGAINST THE FRONT TIRES. I PURCHASED THIS CAR LESS THAN 5 MONTHS AGO, IT WAS CERTIFIED PRE OWNED CAR FROM A VW DEALER AND WAS GIVEN A 110 POINT INSPECTION. I HAVE DRIVEN THE CAR APPX 10,000 MILES SINCE PURCHASE WITHOUT ANY ACCIDENTS OR INCIDENTS THAT MAY CAUSE THESE ITEMS TO COME LOOSE. WHEN I BROUGHT THE CAR TO THE DEALER I WAS TOLD THAT THIS IS VERY COMMON AMONG THESE CARS AND IS NOT A WARRANTY ITEM, FURTHERMORE, THEY ADVISED ME THAT THIS HAD TO BE DRIVER INDUCED DAMAGE, ALTHOUGH THEY NEVER INSPECTED IT. I CALLED THE VW CUSTOMER CARE LINE AND REQUESTED A FACTORY SERVICE REP COME AND ASSESS THE PROBLEM ONLY TO BE TOLD WHEN THEY CALLED ME BACK THAT THE DEALER TOLD THEM THAT I HAD DAMAGED THE CAR, SO THEY WOULD NOT SEND A FACTORY REP AND THE CASE HAS BEEN CLOSED. I BELIEVE THIS IS A SAFETY ISSUE DUE TO RUBBING/INTERFERENCE WITH THE FRONT TIRES AND NEEDS TO BE ADDRESSED, ESPECIALLY CONSIDERING THE DEALER TOLD ME THAT THIS IS A COMMON PROBLEM AND THEY KEEP SEVERAL REPLACEMENT PARTS IN STOCK DUE TO FREQUENCY. *JB
Aug 18, 2004
THE DRIVERS SIDE WINDOW STARTED MAKING A WHISTLING NOISE AND WHEN I TRIED TO ROLL THE WINDOW UP IT DROPPED DOWN INTO THE DOOR AND BROKE. I WAS ON THE FREEWAY AND I JUMPED WHEN IT HAPPENED. THIS IS A HAZARD AND NEEDS TO BE RECALLED.
May 25, 2004
+ 8 more complaints for this component
EQUIPMENT
11 complaints
A/C WILL NOT GET COLD. WE TESTED THE PRESSURE AND THERE IS A LEAK. MY CAR ONLY HAS 29,000 MILES AND IT IS GOING TO COST AROUND $800 TO FIX THE PROBLEM. *JB
Apr 22, 2005
JACK SUPPLIED WITH VEHICLE WOULD NOT HOLD VEHICLE UP AND SLIPPED OUT DAMAGING BODY OF THE VEHICLE. CAR IS A 2000 VW JETTA. HAD TO CALL TOW TRUCK AND WAS ADVISED BY TOW TRUCK DRIVER THAT VW JACK'S WERE USELESS UNLESS YOU HAD A PERFECTLY FLAT SURFACE. *JB
Dec 28, 2004
WHILE DRIVING I HEARD A SQUEALING NOISE COMING FROM MY A/C. TURNED FAN OFF AND SQUEALING STOPPED. TURNED FAN BACK ON AND SQUEALING STARTED AGAIN THEN SOMETHING FEEL OFF MY CAR AND THE A/C WOULD NOT BLOW COLD AIR. JUST GOT BACK FROM FIRESTONE AND THEY SAID THAT I NEED A NEW A/C CLUTCH AND COMPRESSOR AND IT WOULD COST $864.30. MY CAR IS NOT OLD ENOUGH AND DOES NOT HAVE ENOUGH MILES FOR THE CLUTCH TO FAIL AND TO NEED A NEW COMPRESSOR. *AK
May 15, 2004
2000 VW JETTA GLX. AIR CONDITIONER FAILED. CLIMATE CONTROL READS NO PROBLEMS AND FREON LEVELS CHECK FINE A/C CYLINDER PRODUCES HIGH PITCH SQUEALING NOISE. FINAL DIAGNOSTIC NOT COMPLETE FOR ROUTE SOURCE OF PROBLEM.*AK
Jul 28, 2003
FACTORY INSTALLED CD PLAYER SKIPS CONSTANTLY -- CHRONIC PROBLEM. *AK
Sep 19, 2002
+ 6 more complaints for this component
FUEL SYSTEM, GASOLINE
10 complaints
2000 VW JETTA BELONGING TO MY FRIEND [XXX], QUIT RUNNING IN HEAVY TRAFFIC. SHE COASTED OUT OF THE WAY AND HAD OTHER DRIVERS HELP PUSH IT TO A NEARBY PARKING LOT. ON INVESTIGATING THE PROBLEM, IT WAS FOUND THAT A SWITCH IN THE DRIVER'S DOOR FAILED, SHUTTING OFF THE FUEL PUMP. THE DOOR SWITCH NORMALLY TURNS ON THE FUEL PUMP WHEN THE DOOR IS OPENED AND IF THE CAR IS STARTED WITHOUT OPENING THE DRIVER'S DOOR THE "IMMOBILIZER" SECURITY SYSTEM SHUTS OFF THE FUEL PUMP. THE SWITCH FAILED WHILE [XXX] DROVE HOME FROM WORK AND FUEL WAS SHUT OFF TURNING OFF THE ENGINE.[XXX] AND THE PEOPLE THAT HELPED PUSH THE CAR WERE ENDANGERED BY HAVING TO GET OUT OF THEIR CARS IN THE HEAVY TRAFFIC. CAR DESIGNS NEED TO BE REVIEWED FOR FAULT TOLERANCE SO THAT MINOR COMPONENTS LIKE DOOR SWITCHES DON'T CAUSE THE CAR ENGINE TO STOP. ALSO IF THE CAR WERE HIT IN THE DOOR, IT WOULD OPEN THE SWITCH CAUSING FUEL PUMP TO TURN ON POSSIBLY FEEDING LARGE QUANTITIES OF GASOLINE UNDER A DAMAGED CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 27, 2010
VOLKSWAGEN 2000 JETTA UNCOMMANDED ACCELERATION WHILE DRIVING. CAR HAS NO CRUISE CONTROL YET CAR ACCELERATES ON ITS OWN TO THE POINT THE CAR HAS TO BE BRAKED HARD. *TR
Apr 01, 2008
2000 VW JETTA - SAME EXACT PROBLEM AS WITH THE 2000 VW GOLF FUEL SYSTEM. CAR SUDDENLY STOPPED RUNNING AND WOULDN'T START. CAR WAS LEAKING A SIGNIFICANT AMOUNT OF GAS. I HAD ALREADY REPLACED THE FUEL PUMP LAST YEAR (2004) AND THIS TIME HAD TO REPLACE THE ENTIRE FUEL LINE. I WAS TOLD IT WAS A VERY DANGEROUS SITUATION BY THE DEALER BECAUSE IT COULD'VE CAUSED A FIRE OR EXPLOSION. DEALER USED NEW PARTS TO REPLACE FUEL LINE.
May 26, 2005
WHILE DRIVING VEHICLE STALLED. THE CONSUMER WAS UNABLE TO RESTART VEHICLE, HOWEVER THE CONSUMER NOTICED THAT LIQUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PLASTIC HOSE AND OTHER PARTS NEEDED TO BE REPLACED. *AK THE FUEL HOSE HAD COME LOOSE WHILE THE VEHICLE WAS IN MOTION. *SC
Aug 31, 2004
I COMPLAINED TO THE DEALERSHIP ABOUT SMELLING GASOLINE, TEMPERATURE LIGHT, AND ENGINE LIGHT KEPT COMING ON. THEY TOLD ME A VALVE ON THE FILLER TUBE OF THE GAS TANK WAS BROKEN AND I WOULD NEED TO REPLACE THE GAS TANK. THEY TOLD ME THERE WAS A LEAK IN THE ANTIFREEZE SYSTEM AND A "FLANGE" WOULD NEED TO BE REPLACED. *NLM
Apr 24, 2003
+ 5 more complaints for this component
VEHICLE SPEED CONTROL
9 complaints
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE AND THE RPMS WOULD INCREASE WHEN SHE HAD HER FEET ON THE BRAKE AND THE CLUTCH PEDALS. SHE NOTICED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 127,000.
Nov 16, 2010
I BOUGHT MY JETTA 03/2009 AND HAVE NOTHING BUT PROBLEMS. IMMEDIATELY AFTER PURCHASING I NOTICED AFTER ONCE I WOULD PULL OUT OF MY DRIVEWAY AND PRESS THE GAS AND THE ASR LIGHT AND EPC LIGHT WOULD COME ON, AND IT WOULD LOSE POWER AS IN NOT GO. SO I WOULD HAVE TO RESTART THE CAR AND LET IT SET FOR ABOUT 15 MIN, WHICH DOESN'T ALWAYS WORK. SOMETIMES AFTER LEAVING A STORE AND GETTING ON THE MAIN ROAD IT WILL DO THIS, WHICH IS REALLY SCARY WHEN CARS ARE COMING UP ON YOU FAST AND YOUR AT ALMOST A COMPLETE STOP HOPING THEY NOTICE THE EMERGENCY LIGHTS ON, WHICH DO NOT ALWAYS WORK. MY ENGINE LIGHT IS ON, AND WAS TOLD IT HAD TO DO WITH THE THROTTLE BODY THAT'S WHY IT IDLES ALOT. I HAVE HAD THE THROTTLE BODY LOOKED AT, IT IS FINE, I HAVE REPLACE HOSES THAT WERE DAMAGED. I JUST PICKED IT UP FROM THE SHOP FOR EMISSIONS REPAIR, ENGINE LIGHT STILL ON, AND NOW MY MOTOR IN KNOCKING REALLY BAD. AND ABOUT 2 WKS OF PURCHASING MY JETTA THE CASING ON THE TRANSMISSION BUSTED, SO I HAD TO HAVE IT FIXED, WAS NOT CHEAP. AND I HAVE HAD TO REPLACE THE WATER PUMP, AND TIERODS, WHICH IS FINE, THAT'S VEHICLE MAINTENANCE. BUT MY STEERING IS STILL MESSED UP, AND REPLACING THE TIERODS DID NOT FIX THIS PROBLEM, AND NO ONE CAN TELL ME EXACTLY WHAT IS WRONG WITH THIS CAR. NOTHING CAN BE PIN POINTED. NO ONE CAN TELL ME WHY THE EPC LIGHT AND ASR LIGHT COMES ON AND THE CAR LOSES POWER. *TR
Dec 17, 2009
WHILE DRIVING AT 55 MPH CRUISE CONTROL SWITCH SHORTED OUT. THIS RESULTED IN VEHICLE SUDDENLY ACCELERATING IN EXCESS SPEED OF 80 MPH. WHEN THIS OCCURRED CONSUMER IMMEDIATELY TURNED THE KEY IN THE IGNITION TO THE OFF POSITION. THEN, VEHICLE STARTED TO DECELERATE. DEALERSHIP WAS CONTACTED, BUT IT WAS NOT INDICATED WHAT CAUSED THE PROBLEM. THEY ONLY STATED THE COST TO HAVE THE SWITCH REPLACED.*AK
Jul 08, 2004
CRUISE CONTROL SWITCH SHORTED AND CAR ACCELERATED IN EXCESS OF 80 MPH, AND WOULD NOT SHUT DOWN. ONLY WAY CAR WOULD SLOW DOWN IF CRUISE CONTROL SWITCH HELD MANUALLY TO OFF AS IT WOULD NOT PERMANENTLY SHUT OFF. BRAKING DID DECELERATE BUT ENGINE CONTINUED AT THE SAME RPM, AS CRUISE CONTROL WOULD NOT DISENGAGE. *AK
Jul 08, 2004
VEHICLE WAS IN PARK. THEN, CONSUMER PUT VEHICLE IN REVERSE AND WITHOUT PRESSING THE ACCELERATOR VEHICLE TOOK OFF BACKWARDS. CONSUMER WAS CONCERNED BECAUSE THIS HAPPENED IN A SCHOOL PARKING LOT. *AK
Dec 15, 2003
+ 4 more complaints for this component
UNKNOWN OR OTHER
6 complaints
MY VEHICLE KEPT OVER HEATING URNS OUT IT WAS THE COOLING SYSTEM I HAD TO REPLACE THE WATER PUMP AND I HAD TO REPLACE THE TIMING BELT AND RADIATOR..
Sep 10, 2018
MY AIR CONDITIONER WENT OUT ON MY 2000 VW JETTA. I FIGURED IT WAS SOMETHING SIMPLE. I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THE COMPRESSOR NEEDED TO BE REPLACED. THEY SAID IT WAS GOING TO COST $1,400.00+ TO FIX IT! I DON'T UNDERSTAND HOW SOMETHING THIS MAJOR COULD HAPPEN ON A CAR THAT IS ONLY 3 YEARS OLD!
Aug 08, 2003
NAR 6-03-2003 *MR 2000 VOLKSWAGEN JETTA SEATING THE AUTOMATIC ADJUSTMENT MECHANISM. * CB
Jun 02, 2003
2000 VOLKSWAGEN JETTA. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS .......770761. *AK *JB
Dec 16, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Mar 03, 2002
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
6 complaints
I OWN A 2000 VR6 JETTA AND I HAD TO REPLACE THE IGNITION COIL TWICE DUE TO THE DEFECTS OF THE IGNITION COIL CRACKING. I READ A COMPLAINT ABOUT THIS ISSUE ON THIS WEBSITE BACK IN 2005 AND IT IS VERY EXPENSIVE TO REPLACE THE IGNITION COIL. WHILE I WAS DRIVING THE CAR, I LOST POWER AND IT STARTED TO STALL ON ME. I ALMOST GOT INTO A CAR ACCIDENT ON THE HIGHWAY BECAUSE I PANIC. I AM A COLLEGE STUDENT THAT RELIES ON MY CAR AND I TRAVEL 300 MILES TO COLLEGE. I NOTICED A LOT OF SPARKS BY THE IGNITION COIL AND I AM VERY SCARED TO DRIVE MY CAR BECAUSE IT MIGHT CATCH ON FIRE. PLEASE HELP!!! *TR
Oct 17, 2009
AT ABOUT 50,000 MILES AS I WAS DRIVING UPHILL THE ENGINE FELT AS IF IT WAS FAILING AND LOSING POWER. IT REGAINED POWER, BUT THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO AN INDEPENDENT MECHANIC WHO RAN A DIAGNOSTIC, AND FOUND MANY CODES ON IT, BUT NOTHING WRONG. HE CLEARED OUT THE COMPUTER AND SENT ME ON MY WAY. I NOW HAVE 87,000 MILES AND HAVE BEEN HAVING THE SAME PROBLEM CONTINUOUSLY. NOW, I HAVE TO TAKE MY CAR REGULARLY BY MY MECHANIC TO HAVE THE COMPUTER CLEARED OUT. THE CHECK ENGINE LIGHT CAME ON 2 DAYS AFTER HE CLEARED IT LAST TIME. I CALLED VOLKSWAGEN AND THEY SAID THERE IS NO RECALL ON THE ELECTRICAL SYSTEM, BUT THAT THEY HAVE HAD THIS COMPLAINT BEFORE. *NM
Aug 02, 2006
FROM STOP THE VEHICLE WOULD SOMETIME STALL. THE CONSUMER WAS UNABLE TO ACCELERATE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE HAD A BAD MASS AIR FLOW SENSOR (MAF) AND WAS REPLACED. THE DEALER FOUND NOTHING WRONG WITH THE VEHICLE. THE DRIVER SIDE DOOR LOCK DID NOT ALWAYS LOCK AUTOMATICALLY AND WOULD CAUSE THE ALARM TO SOUND. THE PROBLEM WAS DIAGNOSED BUT THE PROBLEM WAS NOT FIXED. THE VEHICLE ALARM WOULD SOUND WHEN THE VEHICLE WAS STARTED. *SC
Aug 30, 2004
REQUEST FOR FULL REIMBURSEMENT IN THE AMOUNT OF $1898.94 FOR UNWARRANTED REPAIRS. (NAR) *PH *CB
Feb 17, 2004
FOR A NEWER CAR THIS VOLKSWAGEN HAS BEEN VERY PROBLEMATIC. ON THREE OCCASIONS AFTER STARTING THE CAR THE ENGINE WOULD MAKE A NOTICEABLE SPUTTERING NOICE AND SHAKING LIKE IT WAS STRUGGLING TO KEEP RUNNING. THE CHECK ENGINE LIGHT WOULD COME ON ACCOMPANIED BY A SULFUROUS SMELL AND BLUISH EXHAUST. UPON ATTEMPTING TO PUT THE CAR IN DRIVE, AFTER IDLING FOR A WHILE, THE CAR WOULD STALL AND NOT RESTART. USUALLY WITHIN AN HOUR TO A DAY LATER IT WOULD START AGAIN ONLY AFTER REVING THE ENGINE TO HIGH RPMS FOR ABOUT 5 MINUTES. I CONTACTED THE DEALER THE FIRST TIME IT OCCURED (TOO BUSY TO SEE MY CAR) THEY THOUGHT IT MIGHT BE MOISTURE IN THE ENGINE. THE PROBLEM SEEMS TO OCCUR AFTER OR AROUND RAINY/SNOWY WEATHER. I HAD A TUNE UP RECENTLY AND THE CAR STILL FEELS LIKE IT MAY STALL WHEN IT IS IDLING AT A STOP LIGHT OR IN THE DRIVEWAY. THIS IS UNACCEPABLE FOR SUCH A NEW CAR. AMONG OTHER PROBLEMS I HAD THE INDASH CD PLAYER REPLACED TWICE BECAUSE OF DEFECT AND THE FUSES THAT ILLUMINATE THE TEMP/RADIO CONTROLS REPLACE TWICE ALL WITHIN THE FIRST MONTH OF OWNERSHIP DUE TO MALFUNCTION.*AK
Mar 01, 2002
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
6 complaints
2000 VOLKSWAGEN JETTA GLS VR6 AUTOMATICALLY LOCKS AFTER UNLOCKING IT WITH THE KEYLESS ENTRY REMOTE. IT HAPPENS INTERMITTENTLY BUT OVER THE PAST FEW WEEKS THE OCCURRENCES ARE BECOMING A LOT CLOSER. I WAS SEATING MY TWO CHILDREN WHEN THIS HAPPENED LUCKILY MY KEY WAS IN HAND WHEN THE DOORS LOCKED. I FEEL THIS IS SOMETHING VW CORP SHOULD LOOK INTO AS I'VE SEEN SEVERAL MORE POSTINGS AS TIME HAS PROGRESSED. *TR
Mar 25, 2009
MY 2000 JETTA IS LOCKING AND ARMING AUTOMATICALLY. RECENTLY, I OPENED MY PASSENGER DOOR (DRIVER'S SIDE) AND PUT MY 3 MONTH OLD BABY IN HER CAR SEAT. WHEN I SHUT THE DOOR AND REACHED TO OPEN THE DRIVER'S DOOR THE DOORS LOCKED AND ARMED. THANKFULLY I HAD MY KEYS IN MY HAND AND WAS ABLE TO QUICKLY UNLOCK AND GET INTO MY CAR, BUT I SHUDDER TO THINK WHAT COULD HAVE HAPPENED TO MY CHILD IF IT HAD BEEN A HOT SUMMER DAY AND I COULDN'T GET INTO MY CAR QUICKLY ENOUGH. THIS HAS HAPPENED SEVERAL TIMES (INTERMITTENTLY) WITHIN THE LAST TWO MONTHS. WHEN I CONTACTED MY LOCAL DEALERSHIPS SERVICE DEPARTMENT I WAS TOLD THAT THE PROBLEM IS A FAULTY DOOR LATCH AND THAT THIS IS A COMMON PROBLEM WITH VW CARS. THIS WAS UPSETTING NOT ONLY BECAUSE MY CHILD COULD HAVE BEEN HURT, BUT BECAUSE I HAD JUST REPLACED ANOTHER DOOR LATCH JUST PRIOR TO THE BIRTH OF MY CHILD. I?M NOT SURE WHY THE SERVICE DEPARTMENT DIDN'T CHECK THE OTHER DOOR LATCHES AT THAT TIME, BUT I THINK THAT SHOULD BE STANDARD PRACTICE AS THESE CAN BECOME DANGEROUS IF UNFIXED. UNTIL I CAN AFFORD THE $400 TO FIX THE DOOR LATCH (OR BUY A NEW CAR AT THIS POINT) I NO LONGER LOCK MY DOORS OR USE MY REMOTE IN ORDER TO PREVENT THIS FROM HAPPENING AGAIN. HOWEVER, EVEN IF SERVICE DEPARTMENT REPLACES MY DOOR LATCH I AM NOT CONFIDENT THAT THIS WILL NOT HAPPEN AGAIN. IN TALKING TO PEOPLE WHO HAVE SERVICED VW CARS I HAVE LEARNED THAT THIS IS A RECURRING PROBLEM. I UNDERSTAND THAT CAR PARTS STOP WORKING AT SOME POINT; HOWEVER WHAT THEY SHOULD NOT DO IS TURN THE CAR INTO POTENTIAL DEATH TRAP. IT IS FRIGHTENING TO THINK THAT MY CHILD COULD BECOME TRAPPED IN MY CAR BECAUSE OF THIS PROBLEM. I ALSO DON?T FEEL THAT SIMPLY REPLACING THE DOOR LATCH WITH ANOTHER POSSIBLE FAULTY DOOR LATCH WILL FIX THIS PROBLEM OR RESTORE MY CONFIDENCE AS A VW DRIVER. AS A PARENT I WANT TO FEEL SECURE THAT THE CAR I DRIVE WILL BE SAFE FOR MY FAMILY. I FEEL THAT THIS ISSUE REQUIRES FURTHER ATTENTION FROM VW AND THE US DEPARTMENT OF TRANSPORTATION. *TR
Feb 24, 2009
TRUNK WILL NOT LATCH PROPERLY. *TR
Apr 29, 2007
CONSUMER STATES TRUNK WILL NOT LATCH CORRECTLY. DEALER HAD BEEN CONTACTED. *AK
Oct 06, 2003
CONTACTED MANUFACTURER ABOUT THIS, AND THEY REFUSED TO ADDRESS PROBLEM BECAUSE OF AGE AND MILEAGE. LR DOOR FAILS TO OPEN FROM BOTH INTERIOR AND EXTERIOR HANDLES. DOOR APPEARS TO LOCK AND UNLOCK NORMALLY. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768028
Oct 02, 2002
+ 1 more complaint for this component
SUSPENSION
6 complaints
NOTICE CLUNKING AND SCHREECHING SOUND WHEN TURNING THE STEERING WHEEL. INDEPENDENT MECHANIC INFORMED OF LOWERCONTROL ARM DEFECTIVE. CAR CONTINUED TO MAKE CLUNKING SOUND WHEN TURNING, MECHANIC DIAGNOSED UPPER CONTROL (BALL JOINT) FAILURE.
May 09, 2005
WHILE DRIVING AT ANY SPEED THE VEHICLE VIBRATES AND SUDDENLY TAKES OFF FASTER THAN NORMAL. THERE IS A SMELL OF SULFUR. TOOK TO DEALER AND THE DEALER STATED THE IGNITION COILS ARE FAULTY. DEALER IS REPLACING WITH THE SAME DESIGN COIL. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Jan 21, 2003
VEHICLE PULLED TO THE SIDE WHEN HITTING BUMPS AND SEEMED TO HIT BUMPS HARDER, CONSUMER TOOK IT TO THE DEALER WHO TIGHTENED THE FRONT END, HOWEVER THE PROBLEMS STILL EXIST. *SLC
Jan 30, 2002
VEHICLE PULLED TO THE SIDE WHEN HITTING BUMPS AND SEEMED TO HIT BUMPS HARDER, CONSUMER TOOK IT TO THE DEALER WHO TIGHTENED THE FRONT END, HOWEVER THE PROBLEMS STILL EXIST. *SLC
Jan 30, 2002
VEHICLE PULLED TO THE RIGHT ON DATE OF PURCHASE,AFTR 3 ATTEMPTS TO ALIGN FRONT END WITH NO REMEDY MFG REPLACED VEHICLE. *AK
Aug 15, 2001
+ 1 more complaint for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
5 complaints
I HAVE A 2000 VW JETTA ALREADY HAVE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON MY 2000 VW JETTA AS A RESULT OF THE ENGINE STALLING I EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN I PULLED VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE. AFTER A FEW MINUTES PARKED ON THE SHOULDER WAS ABLE TO RESTART VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER............................ALSO MY BRAKE LIGHTS HAVE BEEN STICKING ON AND NOT WORKING ALL THE TIME AS WELL.................NOT SURE HOW TO EXPLAIN THIS ONE BUT HERE GOES RIGHT BY MY AC SWITCH ON MY CAR THERE IS A BUTTON THAT IS SUPPOSED TO CIRCULATE THE AIR THROUGH THE CAR BUT WHEN I PUSH IT IN A LIGHT ON MY DASHBOARD COMES ON AND SAYS BRAKE!!!!!!!!!!!!!!!!! AND I HAVE A LOSS OF BRAKE POWER, ALSO MY CRUISE CONTROL HAS STOPPED WORKING AND MY HAZARDS HAVE STOPPED AS WELL WAS HOPING YOU MIGHT BE ABLE TO HELP ME AS THE DEALER DOES NOT WANT TO DO ANYTHING ABOUT MY ISSUES. *TR
Jun 07, 2008
MY CAR HAD RECALL #04V096000 PERFORMED APPROX 1.5 YEARS AGO (A SWITCH WAS REPLACED). THAT SAME SWITCH HAD BEEN REPLACED SEVERAL TIMES BEFORE. IT IS THE SWITCH THAT DETECTS WHETHER OR NOT I HAVE PRESSED THE BRAKE, ALLOWING ME TO SHIFT OUT OF PARK. SOMETIMES IT ALSO AFFECTS MY BRAKE LIGHTS, CAUSING THEM TO NOT TURN ON WHEN THE BRAKE IS DEPRESSED. HOWEVER, ON MAY 14, 2005 I BROUGHT THE CAR IN AGAIN FOR THE SAME PROBLEM, EVEN AFTER THE RECALL. THIS IS THE 4TH TIME IT HAS HAPPENED. THIS TIME IT DID AFFECT THE BRAKE LIGHTS - THEY WOULD NOT COME ON WHEN I DEPRESSED THE BRAKE. THE DEALERSHIP STATED THAT THE CAUSE OF THE BRAKE LIGHT FAILURE WAS NOT DUE TO A FUSE, BUT DUE TO THAT SWITCH, AND THAT THE TWO ARE CONNECTED. WHEN THE SWITCH MALFUNCTIONS THE BRAKE LIGHTS COULD MALFUNCTION AS WELL. THE DEALERSHIP REPLACED THE SWITCH (AGAIN). THIS IS THE 4TH TIME THAT PART HAS BEEN REPLACED. THE CONSUMER HAS EXPERIENCED SEVERAL ELECTRICAL FAILURES SUCH AS A SHORT TO THE GROUND WHICH REQUIRED A NEW FUEL PUMP RELAY, ESP LIGHT WHICH INDICATED A BAD BRAKE LIGHT, THE CHECK ENGINE LIGHT ILLUMINATED INDICATING A BAD ABS PUMP AND RELAY. UPDATED 01/27/06. *JB
May 17, 2005
PROBLEMS WITH VEHICLE'S BRAKE LIGHTS. *MR ON THREE OCCASIONS, THE WINDOW REGULATOR CLIPS WERE REPLACED. CURRENTLY THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED FOR A THIRD TIME. *SC
Jun 02, 2004
BOTH HEADLIGHT PLUGS MELTED. DEALER NOTIFIED. *AK
Aug 19, 2003
MY FRUSTRATION AND FEAR AT THE FACT THAT MY BRAKE SWITCH HAS FAILED TWICE, MY BATTERY HAS DIED 3 TIMES WHILE WITH THE DEALER, AND MY BRAKES SEIZED WHILE DRIVING ON A MAJOR ROAD AND MY ALARM GOES OFF CONSTANTLY, IS ONLY COMPOUNDED BY THE FACT THAT VW HAS NOT ONE EXPLAINATION FOR WHY ANY OF THIS IS HAPPENING. TO TELL ME EVERYTHING IS "TESTING" FINE CERTAINLY ADDS TO THIS FRUSTRATION BECAUSE THERE'S NOTHING THEY CAN FIX WHEN NOTHING IS "WRONG." TO THAT I SAY, O.K. THEN, GIVE THIS CAR TO YOUR LOVED ONE TO DRIVE AND WE'LL SEE HOW SAFE YOU FEEL. ABSURD -- WILL IS TAKE DEATHS FOR SOMEONE TO DO SOMETHING?
Aug 16, 2001
TIRES
4 complaints
BRAND NEW TIRE COMPLETELY FAILED AT HIGHWAY SPEED. THIS TIRE WAS 7 DAYS OLD AND THERE WAS A TOTAL SIDEWALL FAILURE. LOOKING ONLINE AFTER THE INCIDENT, THERE ARE COUNTLESS COMPLAINTS OF THE SAME ISSUE. *TR
Jan 18, 2015
FOUR NEW CONTINENTAL CONTIPROCONTACT TIRES WERE PURCHASED AND INSTALLED ON MY 2000 VW JETTA. AFTER APPROX. 2 DAYS, ONE TIRE WENT FLAT WHILE DRIVING AT LOW SPEEDS. TIRE SENT TO SELLER, AND THEY PRONOUNCED IT WAS AN INSTALLATION ISSUE. THIS TIRE WAS SENT TO SELLER, AFTER PURCHASING A NEW ONE. AFTER 4 TO 5 WEEKS OF DRIVING, A SECOND TIRE (DIFFERENT WHEEL) FROM THE SAME ORIGINAL SET OF 4, FAILED SUDDENLY. THIS TIRE "SUDDENLY" FAILED WITH A "GUN SHOT" LIKE NOISE WHILE THE VEHICLE WAS STATIONARY. REVIEW AT THE SERVICE SHOP SHOWED NOTHING UNUSUAL IN THE INSTALLATION. PICTURES OF THE SECOND TIRE WERE SENT TO THE MANUFACTURER, AND THEY COMMENTED THAT THIS WAS AN INSTALL ISSUE. I WORK FOR AN AUTOMOTIVE ENGINEERING COMPANY, AND HAD ONE OF OUR EXPERT TECHNICIANS REVIEW THE SECOND TIRE. HE HAS 30 YEARS OF SERVICE EXPERIENCE WITHIN CHRYSLER DEALERSHIPS. HE WAS CONVINCED THAT THIS WAS A TIRE DEFECT, HAD NEVER SEEN SUCH A FAILURE, AND STATED THAT THIS TYPE OF FAILURE WOULD NOT HAPPEN DURING INSTALLATION. THIS WAS BASED ON THE LOOSE CONDITION OF THE STEEL RING ON THE INNER TIRE, AND THE FACT THAT THEIR WERE NO WITNESS TOOL MARKS ON THE OUTSIDE OF THE TIRE. THE ORIGINAL INSTALLER OF THE TIRES ALSO STATED THAT THE RUBBER ON THE INNER BEAD OF THE TIRE WAS "TOO THIN" AND OF POOR CONSTRUCTION. I HAVE THE SECOND TIRE IN MY POSSESSION, AND HAVE REQUESTED THE ORIGINAL FIRST TIRE BACK FROM THE SELLER. I HAVE NOT YET RECEIVED THIS, NOR HAVE I RECEIVED ANY FORMAL CONCLUSIVE REPORT WITH MEASUREMENTS AND ANALYSIS TO PROVE THEIR CONCLUSION. RIGHT NOW THEY ARE ONLY STATING THEIR PERSONAL OPINION, WITHOUT THOROUGH ANALYSIS. I AM STILL DRIVING ON THE REMAINING TIRES WITH AN "UNEASY" FEELING THAT I AM AT RISK OF ANOTHER CATASTROPHIC FAILURE. I AM ONLY AFTER THE TRUTH IN THIS MATTER, AND UP TO NOW HAVE FELT AS THOUGH IT HAS NOT BEEN PRESENTED. I DIDN'T CREATE THIS FAILURE, AND I HAVE A HARD TIME SEEING HOW THE INSTALLER, WHO DOES THIS FOR A LIVING, COULD HAVE DONE IT TO 2 TIRES. *TR
Nov 13, 2012
TIRE INITIALLY PUNCTURED MID TREAD. RAPID LOSS OF AIR OCCURRED FOLLOWED BY THE IMMEDIATE SEPARATION OF THE SIDE WALLS (BOTH SIDES) FROM BOTH THE BEAD AND TREAD (TIRE IN 3 PIECES). FAILURE CAUSED LOSS OF VEHICLE CONTROL ON HIGHWAY. CAUSED DAMAGE TO STRUT, ANTILOCK BREAK CABLE AND VARIOUS AREAS BODY PARTS.*AK (DOT NUMBER: M3TACXYX46 TIRESIZE: 195/65R15)
Sep 28, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: 195/65R15) (TIRESIZE: 195/65R15)
Aug 01, 2001
STEERING
4 complaints
CONSUMER STATED WHILE DRIVING AT ANY SPEED AND NO WARNING THE STEERING BOLT CAME LOOSE. THIS CAUSED THE STEERING WHEEL TO JUMP AROUND AND MADE IT HARD FOR CONSUMER TO STEER THE VEHICLE. DEALER WAS NOTIFIED. *PH
Aug 07, 2003
CONSUMER STATES WHILE DRIVING UPHILL THE VEHICLE LOSES POWER . TS
Oct 25, 2002
A BRAND NEW CAR - SPINDLE FAILED- NOT GOING VERY FAST10 MILES PER HOUR-NOR HIT ANY POTHOLE OR ANYTHING -PART FAILED ON ITS OWNSHOULD BE COVERED UNDER WARRANTY BUT VW NOT REPLACING.WOULD LIKE TO REPORT VWCOULD HAVE BEEN KILLED IF DRIVING AT A HIGHER SPEED.
Sep 05, 2000
A BRAND NEW CAR - SPINDLE FAILED- NOT GOING VERY FAST10 MILES PER HOUR-NOR HIT ANY POTHOLE OR ANYTHING -PART FAILED ON ITS OWNSHOULD BE COVERED UNDER WARRANTY BUT VW NOT REPLACING.WOULD LIKE TO REPORT VWCOULD HAVE BEEN KILLED IF DRIVING AT A HIGHER SPEED.
Sep 05, 2000
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
4 complaints
ENGINE CHECK LIGHT CAME ON, ENGINE CODES DETERMINE A FAULTY MASS AIR FLOW SENSOR. *AK
Jul 02, 2002
ENGINE CHECK LIGHT AND EMISSIONS WORK SHOP WARNING KEEPS COMING ON. EACH TIME I TAKE THE CAR IN THE DEALERSHIP TELLS ME THAT ITS A DIFFERENT REASON THE LIGHT IS COMING ON. TO DATE THEY HAVE MADE THREE DIFFERENT REPAIRS TO THE CAR AND NONE OF THEM HAVE WORKED. I RECEIVED THE LAST CHECK ENGINE/EMISSIONS WORKSHOP ON 4/10/01 AND CAR IS IN THE SHOP BEING FIXED.*AKY
Apr 16, 2001
OIL LIGHT CAME ON APPROXIMATELY 3000 MILES AFTER CONSUMER HAD OIL CHANGED IN VEHICLE. PRIVATE MECHANIC INFORMED CONSUMER THAT ENGINE WAS BURNING OIL, AND WAS ABOUT READY TO BLOW UP. THERE WAS A GAP IN BETWEEN PISTONS THAT WERE CAUSING THIS DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Apr 04, 2001
ENGINE CHECK LIGHT CAME ON. CAR WAS 14 MONTHS OLD, BUT OUT OF WARRANTY BY MILEAGE. THE DEALER REPLACED THE COOLANT SENSOR FOR $175.00!! NOW TWO MONTHS LATER THE "CHECK ENGINE" LIGHT IS ON AGAIN. THERE APPEARS TO BE WATER/COOLANT IN THE OIL! NOW THE CAR IS ABOUT 16 MONTHS OLD. VOLKSWAGEN OF AMERICA REFUSED TO PAY FOR THE PRIOR REPAIR, AND DID NOT PAY FOR THE FAILED INTERIOR LIGHTS, EITHER.*AK
Jan 09, 2001
ENGINE
3 complaints
I WAS DRIVING IN TRAFFIC AROUND 35 MPH. SAW SMOKE IN MY REARVIEW MIRROR SO IMMEDIATELY PULLED OFF TO SIDE OF ROAD. THE CAR WASNT OVERHEATING, AND NO WARNING LIGHTS CAME ON UNTIL AFTER I BEGAN SLOWING DOWN TO PULL OVER. AS I STOPPED AND TURNED OFF THE CAR, I REALIZED THE ENGINE COMPARTMENT WAS ON FIRE, I GRABBED MY PHONE AND CALLED 911 AS I GOT AWAY FROM THE VEHICLE. *TR
Jan 25, 2017
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. WHILE DRIVING 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SHOULDER OF THE ROAD AND TOWED BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,000.
Jun 10, 2016
WAS DRIVING DOWN THE ROAD, WHEN MY JETTA LOST COMPLETE POWER. I MANAGED TO STEER OF THE ROAD, PUT VEHICLE IN PARK AN TURNED THE KEY OFF, THEN SMOKE STARTED POURING OUT FROM UNDER MY HOOD. RAISED THE HOOD TO ONLY SEE FLAMES! THANK GOD A GENTLEMAN STOPPED AN HAD GALLON OF WATER. HAD THE VEHICLE TOWED TO MY HOUSE(3 MILES) AN THERE IT SITS! MOST THE DAMAGE IS CONTAINED TO THE TOP OF THE MOTOR ON THE DRIVERS SIDE. THE CAR WASN'T EVEN OVER HEATING!! THE ONLY ISSUE IV HAD IN THE YEAR IV OWNED IT IS THE TRANSMISSION SEEMED TO NOT GO PAST THIRD GEAR, WHICH CAUSED THE RPM TO RISE, OF COURSE... HONESTLY ,JUST THANKFUL A STRANGER STOPPED...SIGNED, WITH OUT A CAR. *TR
Jun 04, 2014
SEAT BELTS
3 complaints
WENT TO BUCKLE UP AND HEARD A NOISE. LOSS AT TENSION ON SEAT BELT.
Nov 08, 2016
ENTERED MY 2000 VW JETTA GLS, WENT TO PUT THE SEAT BELT ON AND THE SEAT BELT WAS BROKEN. THE SEAT BELT DOES NOT RETRACT. THIS WAS WORKING FINE WHEN I HAD ENTERED THE VEHICLE 30 MINUTES BEFORE ON THE SAME DAY. IN READING THE MANUAL FOR MY VEHICLE IT STATED THAT THIS IS A THREE-POINT SAFETY BELT AND THAT THEY ARE EQUIPPED WITH BELT TENSIONERS. SENSORS ACTIVATE THE BELT TENSIONERS IN FRONTAL COLLISIONS. THIS TENSIONER CAN ONLY BE ACTIVATED ONCE AND THEN NEEDS TO BE REPLACED. MY VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT BY ME OR ACCORDING TO THE CARFAX REPORT. UNLESS IT WASN'T REPORTED. THIS HAS NOT BEEN REPLACED AS IT WILL COST $300 TO REPLACE THIS PART. ONLY AUTHORIZED DEALERSHIPS CAN REPLACE THIS AS IT CANNOT BE REPAIRED WITHOUT USING SPECIAL PROCEDURES THAT ARE REQUIRED. THIS CAR IS TOO NEW TO BE HAVING A PROBLEM WITH AN IMPORTANT SAFETY DEVICE. *NM
Oct 16, 2006
HI, IT SEEMS AS IF MANY 2000+ VW JETTAS HAVE DEFECTIVE REAR CENTER SEAT BELTS. WHEN YOU FOLD DOWN THE REAR SEATS, THE CENTER SEAT BELTS WILL RETRACT IN SUCH A WAY THAT IT IS IMPOSSIBLE TO MOVE THE SEAT BACK TO THE UPRIGHT POSITION WITHOUT DISCONNECTING THE SEAT BELT. MANY PEOPLE, MYSELF INCLUDED, JUST PERMANENTLY DISCONNECT THE CENTER SEAT BELT TO AVOID SUCH PROBLEMS. I HAVE EXPERIENCED SEVERAL OTHER RECALLS THAT SEEMED LESS DANGEROUS THAN THIS PROBLEM COULD POTENTIALLY BE WITH 5 PEOPLE IN THE CAR. COULD YOU INVESTIGATE HOW FREQUENT THIS SAFETY ISSUE OCCURS AND POSSIBLY INITIATE A RECALL? I HAD THIS FIXED ONCE BEFORE, BUT APPARENTLY THE FIX DIDN'T LAST. THANKS, NEIL KUMPERS. *NM
Sep 20, 2005
AIR BAGS,SEAT BELTS
3 complaints
2000 VOLKSWAGEN JETTA I REARENDED A CAR AT 40 MPH MY FRONT BUMPER IS HANGING OFF AND SEATBELTS DID NOT WORK. VOLKSWAGEN WAS NOTIFIED AND IS HAVING A VW MEMBER LOOK AT THE CAR IN BELLIVILL AUTO SALVAGE 310 OAKHILL RD EXETER RI. DUE TO FAULTY AIR BAGS MY HEAD HIT WINDSHIELD AND CHEST HIT WHEEL DUE TO SEATBELTS. *TR
Mar 23, 2009
SEAT BELT EQUIPMENT DID NOT WORK PROPERLY DURING AN ACCIDENT.*MR THE AIR BAGS FAILED TO DEPLOY WHEN THE CONSUMERS VEHICLE WAS HIT ON THE RIGHT PASSENGER SIDE. *PH *JB
Oct 01, 2003
WHILE DRIVING 55 MPH VEHICLE HAD A FRONTAL IMPACT WITH A STALLED VEHICLE, AND DRIVER'S/PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. ALSO, THE SEATBELT DID NOT RETRACT, CAUSING DRIVER TO FLY INTO THE STEERING WHEEL AND SUSTAIN INJURIES. DEALER DID INSPECT THE VEHICLE, AND DETERMINED NO PROBLEM WITH AIRBAG SYSTEM AND SEATBELT. *AK
Jan 24, 2000
ENGINE AND ENGINE COOLING,VISIBILITY
3 complaints
MOST RECENTLY, THE WATER PUMP FAILED. APPARENTLY THIS IS ANOTHER COMMON FAILURE, WHICH SHOULD BE COVERED BY A RECALL. HERE IS THE LIST OF OTHER PROBLEMS I HAVE HAD: -BOTH WINDOW REGULATORS FAILED (COVERED BY RECALL) -TENSIONER PULLEY ON SERPENTINE BELT FAILED AT 40000 MILES ($400) -MAF SENSOR AT 47000 MILES (COVERED BY RECALL) -CATALYTIC CONVERTER FAILED 50000 MILES (COVERED BY EMISSIONS RECALL) -ALTERNATOR FAILED AT 55000 MILES ($450 - USING REBUILT ALTERNATOR) -WATER PUMP FAILED AT 60,000 MILES ($350 REPAIR BILL). THE QUESTION IS...WHAT'S NEXT? I PLAN TO SELL THE CAR WITHIN THE NEXT FEW MONTHS. *JB
Jan 14, 2005
ON THREE OCCASIONS MY DRIVER/AND OR PASSENGER SIDE WINDOWS FELL INTO THE DOORS. VW FIXED THEM AT NO CHARGE...AFTER MUCH ARGUING. EVER SINCE I FIRST BOUGHT THE CAR (BRAND NEW), MY CAR IS DOWN 2 QUARTS BEFORE THE 3000 MILE OIL CHANGE. VW SAYS THAT THIS IS NORMAL.I DON'T THINK THAT IS RIGHT. *AK
Aug 05, 2003
WINDOW REGULATOR: FAILED CHECK ENGINE LIGHT: ON
Jan 14, 2003
FUEL SYSTEM, OTHER
3 complaints
VW JETTA TDI 1.9 LITTER DIESEL HAS EXTREMELY POOR FUEL MILEAGE. ADVERTISED IS TO GET 50 MI/GALLON. I GET AT BEST 40 MI/GALLON HIGHWAY AND AS LOW AS 25 MI/GALLON MIXED HIGHWAY/CITY. DEALER AVOIDS THE ISSUE BY SAYING LOW MILAGE IS DUE TO BAD FUEL, EXTREME COLD, POOR DRIVING HABITS. *AK
Jun 07, 2004
THE FUEL LINE ON MY 2000 VOLKSWAGEN JETTA RECENTY BURST, MAKING A SOUND LIKE A BALLOON POPPING AND LEAKING SEVERAL GALLONS GASOLINE IN THE TEN MINUTES IT TOOK ME TO GET TO A SERVICE STATION FOR AN EMERGENCY REPAIR. THE MECHANIC WHO REMOVED THE FUEL LINE (WHICH I KEPT) SHOWED ME TWO SMALL SPLITS, BUT HE WAS UNCERTAIN ABOUT WHAT CAUSED THE DAMAGE. THE JETTA'S FUEL LINE RUNS IN A SHALLOW CHANNEL UNDER THE CAR, BUT I WAS ON A SMOOTH, PAVED STREET AT THE TIME OF THE FAILURE AND DON'T RECALL HITTING A POTHOLE OR ANYTHING ELSE THAT MIGHT EXPLAIN THE DAMAGE. TWO THOUGHTS: DESPITE BEING IN A CHANNEL, CLEARANCE ON THE JETTA IS LOW AND THE FUEL LINE IS RATHER EXPOSED, SO IT MIGHT HAVE BEEN SCRAPED OR DAMAGED AT SOME OTHER TIME...PERHAPS BY ROAD DEBRIS OR DRIVING OVER A SPEED BUMP OR POTHOLE. THE ONLY OTHER LOGICAL EXPLANATION WOULD BE A DEFECTIVE FUEL LINE. IF THE FORMER, THEN VW SHOULD CONSIDER A RECALL TO RELOCATE THE FUEL LINE IN THIS MODEL OR INSTALL SOME TYPE OF SHIELDING. IF THE LATTER, THEN VW SHOULD REPLACE AND UPGRADE THE FUEL LINE IN THIS MODEL. (MY CAR HAS ONLY 25,674 MILES ON THE CLOCK AND I KEEP IT WELL MAINTAINED, SO IT WOULD HARD TO PUT THE FAILURE DOWN TO NORMAL WEAR AND TEAR.) GIVEN THE POTENTIALLY CATASTROPHIC RESULTS OF FUEL-LINE FAILURES, I FELT IT WAS IMPORTANT TO BRING THIS INCIDENT TO THE NHTSA'S ATTENTION. MANY THANKS. *AK
Aug 18, 2003
I HAVE CALLED VW CUSTOMER CARE SEVERAL TIME TO TAKE CARE OF THIS PROBLEM. THEY MAKE OVER $300.00 FOR EVERY BAD SENSOR. IN DOING MY HOMEWORK ON THIS PROBLEM, A PART DEALER OVER THE INTERNET TOLD ME THEY SELL 30 MAF SENSORS A WEEK. PLEASE LOOK INTO THIS PROBLEM. IT NEEDS TO BE A RECALL. DT
Oct 30, 2002
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
3 complaints
FAILURE OF VEHICLE'S AIR MASS SENSORS.*MR THE MASS AIR FLOW SENSOR FAILED. A NEW THROTTLE BODY WAS ALSO INSTALLED. THE CONSUMER BELIEVES THESE PARTS WERE POORLY DESIGNED. *NLM
Oct 01, 2003
VEHICLE DOES NOT ACCELERATE PROPERLY, AND CONSISTENTLY, CONSUMER CONTINUES TO EXPERIENCE PERIODIC THRUSTS OR SURGES UPON ACCELERATING FROM A COMPLETE/ROLLING STOP IN FIRST OR SECOND GEAR, DESPITE SEVERAL ATTEMPTS BY THE DEALER TO REPAIR THE PROBLEM, DEALER REPLACED THE OXYGEN SENSORS AND THROTTLE VALVE.*YH
Jul 23, 2001
VEHICLE DOES NOT ACCELERATE PROPERLY, AND CONSISTENTLY, CONSUMER CONTINUES TO EXPERIENCE PERIODIC THRUSTS OR SURGES UPON ACCELERATING FROM A COMPLETE/ROLLING STOP IN FIRST OR SECOND GEAR, DESPITE SEVERAL ATTEMPTS BY THE DEALER TO REPAIR THE PROBLEM, DEALER REPLACED THE OXYGEN SENSORS AND THROTTLE VALVE.*YH
Jul 23, 2001
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I PURCHASED THIS VEHICLE RECENTLY AND HAVE NOTICED A DISTINCT DIESEL SMELL WHEN IDLING OR DRIVING AT LOW SPEEDS. SMELLS STRONG LIKE LEAKING DIESEL FUEL. THE CAR IDLES VERY ROUGH AND SOMETIMES STALLS WHEN COMING TO A STOP. THERE IS A VERY BAD ODOR WHENEVER I ENTER THE VEHICLE. I AM CONCERNED THAT THE CAR WILL STALL AND I MIGHT BE IN AN UNSAFE POSITION DURING TRAFFIC. I THINK THE CLUTCH MIGHT BE DEFECTIVE. IT SOUNDS VERY LOUD. THE VEHICLE HAS 260,000 MILES. DIESLS ARE SUPPOSED TO RUN FOREVER BUT I FEEL LIKE I BOUGHT A LEMON.
Jul 07, 2020
ONE YEAR AFTER PURCHASING THIS VEHICLE FROM A PRIVATE OWNER, TODAY WAS THE SECOND INCIDENT I'VE HAD REGARDING THE CLUTCH AND THE FUMES IT EMITS. SIX MONTHS AGO I NOTICED THE CLUTCH SLIPPING AND IMMEDIATELY TOOK IT INTO A REPAIR SHOP. ON TOP OF THE SLIPPING CLUTCH, THE COOLANT AND EMISSIONS WORKSHOP AND ELECTRICAL BECAME A PROBLEM. "STOP COOLANT LOW" WOULD ALWAYS APPEAR ON MY DASH, HOWEVER THE COOLANT WOULD BE FILLED. THE ENGINE LIGHT ALSO STAYED ON. THE MECHANIC DID ALL HE COULD TO FIX IT. SIX MONTHS LATER, TODAY, I'M HAVING THE SAME ISSUE WITH THIS VEHICLE. ONLY DIFFERENCE IS, I IMMEDIATELY BECAME ILL WHILE DRIVING AND BREATHING IN THE FUMES THE VEHICLE EMIT. I BECAME NAUSEA, DIZZY AND VOMITED. THIS ISSUE REGARDING THE CLUTCH IS AN ONGOING DIGRESSION TO THE VEHICLE AND THE SAFETY AND HEALTH OF MYSELF AND OTHER DRIVERS. I HOPE VW WILL TAKE THIS SERIOUSLY AND INVESTIGATE THIS CASE, I HAVE FRIENDS WHO'VE ALSO EXPERIENCE SIMILAR INSTANCES WITH THEIR VW VEHICLES. I HOPE TO GET MINE AND ALL VEHICLES WHO HAVE DISPLAYED SIMILAR ISSUES REPAIRED PROPERLY BY THE CORRECT MECHANICS BEFORE ANYONE ELSE BECOMES SUDDENLY ILL LIKE I HAVE TODAY. *TR
Jun 16, 2013
EXTERIOR LIGHTING,EQUIPMENT
2 complaints
I AM 8 MONTHS PREGNANT DRIVING WITH MY ONE YEAR OLD DAUGHTER IN THE CAR AND WAS HIT IN THE REAR OF MY 2000 JETTA WHILE STOPPED AT A LIGHT. THE WOMEN WHO HIT ME TOLD ME BRAKE LIGHTS WEREN'T ON. THANKFULLY BOTH THE BABY I AM PREGNANT WITH AND MY 1 YEAR OLD ARE OK BUT I HAD ALREADY BROUGHT MY CAR IN FOR THIS PROBLEM IN 2004. NOW THE BRAKE LIGHTS STAY ON CONSTANTLY. VW NEEDS TO ADDRESS THIS PROBLEM BEFORE THEY KILL ME OR MY BABIES!! *NM
Oct 27, 2006
HAZARD SIGNALS FAIL TO BLINK OR FLASH. ON OCCASION, THEY FLASH A FEW TIMES THEN STOP.*AK
Nov 30, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
2 complaints
1) I PURCHASED A VW TDI WITH A DIAGNOSIS OF A BAD TURBO AND AN INTERMITTENT CHECK ENGINE LIGHT. I HAD THE CAR SEVEN MONTHS AND PUT 12,984 MILES ON IT WITH NO PROBLEMS. I TOOK THE CAR TO THE DEALER AND HAD THE CAR DIAGNOSED AS TO WHY THE C.E. LIGHT WAS ON. WHEN ASKED ABOUT REPAIRING THE TURBO BY THE COUNTER MAN I TOLD HIM I INTEND TO DRIVE IT UNTIL IT BREAKS THEN HAVE IT REPAIRED. I ASKED HIM IF THERE WOULD BE A PROBLEM DOING THAT HE EXPLAINED TO ME THE CAR WOULD BE SLUGGISH THEN NOT RUN. VW DIAGNOSED MY CAR AS HAVING A "TURBO WASTE GATE BLOWN" I DEFERRED THE REPAIR INTENDING TO DRIVE THE CAR UNTIL THE TURBO WENT. 2) ON THE WAY HOME, SIX MILES FROM THE DEALERSHIP, THE CAR RAN SLIGHTLY ROUGH. I OBSERVED LIGHT SMOKE COMING FROM MY CAR IN THE HEAD LIGHTS OF THE CARS BEHIND ME. I DEDUCTED MY CAR WAS BURNING CARBON SINCE CARBON BUILD UP WAS NOTED ON THE REPORT. I SLIGHTLY DEPRESSED THE ACCELERATOR AND THE CAR RACED FORWARD. I IMMEDIATELY REMOVED MY FOOT FROM THE GAS PEDAL AND NOTHING HAPPENED. THE CAR RACED FORWARD SO QUICKLY AND WITH SUCH FORCE I WOULD COMPARE IT TO A MUSCLE CAR BEING FLOORED. THE CAR KEPT ACCELERATING. I LOOKED AT THE TACHOMETER AND IT WAS GOING BY 4,000 RPM. THIS DIESEL ENGINE WAS SCREAMING. INSTINCTIVELY I DEPRESSED THE CLUTCH TO REGAIN CONTROL OF THE CAR. THE ENGINE REVVED THEN BLEW. I WAS 7 MILES FROM THE DEALERSHIP. SERVICE MANGER STATED THAT A GASKET IN THE TURBO LET GO CAUSING THE ENGINE TO SUCK OIL FROM THE CRANKCASE FUELING THE ENGINE. HE TOLD ME THAT NOTHING COULD STOP THE ENGINE FROM REVVING NOT EVEN TURNING OFF THE KEY. HE TOLD ME THAT ALL DIESEL ENGINES WERE MADE THIS WAY. THERE IS NOTHING VW COULD DO FOR ME. I CALLED VW CUSTOMER SERVICE, LEVEL 2 OPERATOR TOLD ME SINCE I WAS TOLD ABOUT THE TURBO BEING BROKEN THERE IS NOTHING THEY CAN DO. 3) MY CAR IS SITTING WITH A BLOWN ENGINE AND A BLOWN TURBO. *JB
Feb 23, 2006
2000 VW JETTA TDI- TURBO DOES NOT APPEAR TO WORK FOR PAST 6-8 MONTHS. THIS CAUSES THE CAR TO SLOW DOWN SIGNIFICANTLY ON ANY HILLS, INCLUDING ON ENTRANCE RAMPS, WHEN TRYING TO ACCELERATE ON MERGE WITH TRAFFIC. DEALERSHIP UNABLE TO DIAGNOSE, BUT HAS OFFERED EXPENSIVE REPAIRS INCLUDING REPLACING MASS AIR FLOW SENSOR, SOME TYPE OF VALVE IN THE TURBO, FOR EXAMPLE. ALSO NOTED IS THE VEHICLE CAN INTERMITTENTLY PROVIDE SOME DIESEL BOOST- SEEMS ONLY WHEN THE GAS TANK IS FULL. AND THE FUEL FILLER NECK INTERIOR DOOR HAS BROKEN OFF SOMETIME IN THE PAST YEAR. IS THIS RELATED? IS THIS SAFE? *LA
Dec 10, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
I HAVE A 2000 VW JETTA GLS AND HAVE HAD SEVERAL SENSOR DEFECTS TIME AFTER TIME FROM 2001 UNTIL THE PRESENT 2005, IN WHICH I HAVE COME OUT OF POCKET ON 4 DIFFERENT OCCASIONS FOR THE SAME PROBLEM. THESE PROBLEMS INCLUDE THE MASS AIR FLOW, OXYGEN SENSOR, AND COOLANT TEMP SENSOR. *JB
Sep 06, 2005
PURCHASE VW PASSAT 2000 1.8 TURBO AFTER ONE FROM PURCHASE CHECK ENGINE LIGHT GOES ON. TOOK IT INTO THE SHOP AND THEY REMOVED AND INSTALLED TEMP SENSOR. AFTER COUPLE OF MONTH LATER AGAIN THE CHECK ENGINE LIGHT GOES ON AGAIN. DEALER'S SERVICE DEPT SAID THEY HAVE TO PERFORM DIAGNOSTIC CHECK TO FIND OUT AND THEY WOULD CHARGE FOR THAT SERVICE. VERY ANNOYING THAT LIGHTS GO ON SO FREQUENTLY. THEN WE DISCOVERED THAT THE OIL CHECKING ROD WHICH THE CAP IS MADE OUT OF PLASTIC MATERIAL CRACKED. WITH MY JAPANESE CAR I NEVER HAD THAT KIND OF PROBLEM. I ALWAYS THOUGHT THE VOLKSWAGEN WAS VERY TROUBLE FREE CAR. BUT IT SEEMS LIKE IT WASN'T TRUE.
Jul 09, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
2 complaints
NO WARNING LIGHTS ILLUMINATED. PERIODICALLY THE BRAKING PRESSURE WAS RELEASED AND A PEDAL PULSE WAS FELT WHILE STOPPING. THE DEALER STATED THAT THE PROBLEM TO THE ABS PUMP LEAKED INTO THE ABS MODULE. *JB THE CONSUMER'S DAUGHTER WAS UNABLE TO STOP IN A PARKING LOT AS A RESULT OF THE BRAKES RELEASING CAUSING HER TO HIT ANOTHER VEHICLE. THE PERSON IN THE OTHER VEHICLE SOUGHT MEDICAL TREATMENT. *SC
Nov 09, 2004
WHILE DRIVING, THE ABS BRAKE LIGHT CAME ON INTERMITTENTLY. THE CLUTCH BECAME STUCK AND THE CONSUMER HAD TO JIGGLE THE GEAR. THE VEHICLE ALSO HAD ELECTRICAL PROBLEMS. *BF AC COMPRESSOR FAILED. NEW BATTERY WENT DEAD. FOUR WINDOW FAILURE DUE TO ELECTRICAL PROBLEM. *TC
Nov 05, 2004
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
CRUISE CONTROL FAILURE. LINKED TO ABS BRAKE MODULE - SWITCH FAILURE WHICH ALSO CAUSED REAR BRAKE LIGHTS TO STOP FUNCTIONING.
Jul 12, 2002
WHILE APPROACHING A TRAFFIC STOP APPLIED BRAKE PEDAL, AND ALL OF A SUDDEN VEHICLE COMMENCED TO ACCELERATE AND REAR ENDED VEHICLE IN FRONT DEALER/ MANUFACTURER NOTIFIED AND RECEIVED A CASE NUMBER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Aug 17, 2000
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
CONSUMER WAS DRIVING 23 MPH, PASSING A COMBINE, SHIFTED TO SECOND GEAR AND VEHICLE LOST ALL POWER. APPLIED BRAKES AND STOPPED PASSING PROCESS. DEALER REPLACED MASS AIRFLOW SENSOR. DEALER HAD REPLACED NUMEROUS SENSORS.*AK
Jul 17, 2001
VEHICLE WAS LEAKING WATER COOLANT AND VEHICLE WAS AT DEALERSHIP. MECHANIC REPLACED THE ENGINE AND TRANSMISSION TWICE.*AK
Jul 21, 2000
ELECTRICAL SYSTEM,SEATS
1 complaint
The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole in his jacket and approximately four holes that had formed in the front driver seat due to the seat heater failure. The contact was not treated for the burns to his back. The contact stated that two dealers were notified of the failure but neither provided immediate assistance. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 489,000.
Oct 03, 2024
FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE COMPLETELY STALLS FOR SEVERAL SECONDS SPORADICALLY WHENEVER THE FUEL GUAGE READS 3/8 OR LESS. BOTH MY VW CAR DO THE EXACT SAME THING. IT IS COMMON KNOWLEDGE THIS OCCURS WITH MOST VW CARS. EXTREMELY UNSAFE AND SHOULD BE RECALLED.
Sep 16, 2019
SERVICE BRAKES, AIR,TRACTION CONTROL SYSTEM,ENGINE
1 complaint
2000 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO ENGINE AND WARNING LIGHTS COMING ON. *LD THE CONSUMER STATED THE DAY AFTER PURCHASING THE VEHICLE THE ENGINE, ABS, AND TRACTION CONTROL LIGHTS, ILLUMINATED. THE DEALER OFFERED TO REPAIR THE VEHICLE IF THE CONSUMER BOUGHT THE PARTS. THE CONSUMER DECLINED. *JS
May 11, 2018
EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE
1 complaint
WATER PUMP AND BACK HOUSING THE COOLANT SYSTEM
Jan 10, 2016
STEERING,ENGINE
1 complaint
I OWN A 2000 VW JETTA 2.0 GLS AUTOMATIC. I WAS COASTING DOWN A HILL AND COMING TO A STOP. I STARTED USING MY BRAKES AND ALL OF A SUDDEN WITH OUT ANY WARNINGS CHIMES OR INDICATION MY CAR COMPLETELY SHUT OFF, BRAKES AND STEERING WHEEL FELT LOCKED UP AND I ALMOST CRASHED IF NOT FOR MY FRIEND HELPING ME MOVE MY STEERING WHEEL TOWARDS A SIDE STREET TO FIGURE OUT WHAT HAPPEN. CAR WOULD NOT RESTART. ONLY AFTER AN HOUR OR SO OF WAITING FOR A TOW TRUCK DID MY CAR START BUT WAS DIFFERENT. THIS HAPPENED TO ME 4 MORE TIMES. LAST TIME THIS HAPPENED I WAS ON MY WAY HOME FROM NEW JOB AT AROUND 2 AM EST I GOT LOST AND CAR STALLS OUT ON ME WITH NO INDICATION AND IT DOES NOT JUST STALL AND STOP IT STALLS AND CONTINUES TO ROLL UNTIL YOU LOOSE MOMENTUM THIS IS NOT SAFE. THANKFULLY THIS PROBLEM DID NOT HAPPEN TO ME WHILE ON A HIGH WAY THIS PROBLEM COULD CAUSE SERIOUS INJURY OR EVEN DEATH IF ONES CAR STALLS AND THEY CAN NOT CONTROL IT. I TOOK THE CAR TO MY MECHANIC AND CONFIRMED BAD COIL PACK AND CRANK POSITION SENSORS. *TR
Jul 05, 2014
SERVICE BRAKES
1 complaint
BRAKE LIGHTS DON'T FUNCTION DUE TO FAULTY BRAKE LIGHT SWITCH. SUBJECT OF TWO PREVIOUS RECALLS. *TR
Jun 23, 2014
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
CAR WILL NOT START AFTER BEING DRIVEN FAR ENOUGH TO WARM-UP THE ENGINE. MUST WAIT SEVERAL MINUTES--UP TO AN HOUR--BEFORE IT WILL START AGAIN. THE PROCESS OF TRYING A RESTART RESULTS IN MUCH UNBURNED FUEL VAPOR IN THE EXHAUST STREAM. THE INTERIOR LIGHTING DOES NOT TURN ON OR OFF WITH THE OPENING OF A DOOR. HORN DOES NOT SOUND WHEN LOCKING THE CAR, AUTO-DRIVERS SEAT POSITIONING DOES NOT WORK. ON THE HIGHWAY, THE CAR PERFORMS QUITE WELL--GOOD ENGINE POWER, STEERING, ETC. HOWEVER, THE NON-STARTING AFTER BEING DRIVEN A DISTANCE COULD RESULT IN BEING STRANDED AND PLACED IN DANGER. *TT
Jan 31, 2012
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
I PURCHASED A 2000 VW JETTA ON 6/16/10. TWO WEEKS AFTER PURCHASE, THE VEHICLE BEGAN TO HAVE PROBLEMS & SINCE I HAVE HAD THE VEHICLE, IT HAS HAD TO HAVE THE FOLLOWING REPAIRS: 2 FANS, ABS SENSOR WOULD COME ON & LOCK UP THE WHEELS, SO THE SYSTEM HAD TO BE UNPLUGGED, COOLANT SYSTEM HAD TO BE REPLACED, A TRANSMISSION REPLACED & A CERTIFIED TRANSMISSION SPECIALIST FOUND IT HAD BEEN TAKEN OUT PRIOR & 4 CYL PARTS WERE USED IN A 6 CYL VEHICLE, & THERMOSTAT HAD TO BE REPLACED. THE COST OF REPAIRS TO DATE ARE APPROX. $5,200 & I ONLY PAID $4,995 FOR THE VEHICLE. THIS VEHICLE IS NOT SAFE AND SHOULD NOT HAVE BEEN SOLD IN THE CONDITION IT WAS IN. THE SELLER FAILED TO DISCLOSE THAT THE VEHICLE HAD UNDERLYING PROBLEMS AFTER I INQUIRED SEVERAL TIMES. THE BUSINESS SHOULD BE HELD RESPONSIBLE FOR SELLING AN UNSAFE VEHICLE AND I WONDER HOW MANY OTHER VEHICLES THE BUSINESS HAS SOLD LIKE THIS. I HAVE THIS VEHICLE IN FOR REPAIRS MORE THAN I HAVE BEEN ABLE TO DRIVE IT & WHEN I PURCHASED IT, THE SELLER WAS AWARE I NEEDED A RELIABLE VEHICLE TO GET TO THE KIDNEY TRANSPLANT VERY QUICKLY. *TR
Oct 26, 2010
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
SINCE VEHICLE WAS PURCHASED, THERE HAS BEEN NUMEROUS PROBLEMS AND ISSUES WITH THE VEHICLE. THE MOST TROUBLESOME AND EXPENSIVE IS THE COOLING SYSTEM. I HAVE HAD 3 DIFFERENT REPAIR SHOPS LOOK AT IT AND "FIX IT" ONLY TO HAVE THE CAR DO THE SAME THING. THE TEMPERATURE GAUGE DOES NOT INDICATE THAT THE CAR IS OVERHEATING, HOWEVER, IT MUST BE. I HAVE BEEN STRANDED MULTIPLE TIMES (ALMOST EVERYDAY IN MY COMMUTE TO FROM WORK AND SCHOOL), AFTER I SIT IN TRAFFIC OVER 20 MINUTES, OUT OF NOWHERE THE RADIATOR CAP BLOWS OFF THE COOLING RESERVOIR SPILLING THE LIQUID ALL OVER THE ENGINE AND CAUSING THE CAR TO SMOKE. I HAVE EVEN BURNED HAD A SECOND DEGREE BURN FROM HAVING TO PULL OVER AND OPENING THE TRUNK SO I CAN REFILL AFTER IT COOLS. SOMEONE HAS YET TO FIGURE OUT WHAT IS WRONG WITH THE VEHICLE. THE CHECK ENGINE LIGHT HAS BEEN ON FOR YEARS, AGAIN ONLY TO HAVE MULTIPLE PEOPLE LOOK AT IT, AND NOT HAVE THE PROBLEM SOLVED. I WILL CRANK THE ENGINE BUT THE CAR WILL DIE OUT. BUT IF I HIT THE SPEED CONTROL TO SET THE SPEED IT WILL STAY ON. THE CAR WILL HESITATE AND I WILL START OFF SLOW THEN IT WILL GO AT NORMAL SPEED. LAST BUT NOT LEAST I HAVE GOTTEN PULLED OVER 3 TIMES IN THE LAST 3 WEEKS BECAUSE THE BRAKE LIGHTS GO OUT. I HAVE REPLACED THESE BRAKE LIGHTS ALL RECENTLY BUT THEY WILL BURN OUT WITHIN DAYS WITH OUT ME KNOWING. IT IS HORRIBLE VEHICLE, I HAVE SPENT A LOT OF MONEY TRYING TO GET IT REPAIRED. EVERYTIME IT GOES IN THE SHOP IS FOR DAYS I HAVE TO GET A RENTAL CAR EVERYTIME. ENOUGH TO SAY THAT THE CAR RENTAL PEOPLE KNOW ME BY NAME! MY JOB AND SCHOOL ARE AFFECTED BY THIS EACH AND EVERYTIME. I SUFFER FROM ANXIETY EVERY TIME I GET IN THE CAR BECAUSE I DON'T KNOW WHAT WILL HAPPEN NEXT! IT IS STRESSFUL AND RIDICULOUS HAVING TO DEAL WITH THIS. PLEASE HELP! *TR
May 07, 2009
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I OWN A 2000 VOLKSWAGEN JETTA, THE CAR HAS HAD NUMEROUS PROBLEMS, I REALIZE THE CAR IS OLD AND WAS BOUGHT AS IS IT STILL SHOULD MAINTAIN TO PROPERLY RUN. IT HAS CAUSED A SAFETY HAZARD WHEN THE CARS WATER PUMP FAILED WHILE I WAS ON THE FREEWAY DOING 75MPH, IT STARTED TO STALL I WAS IN THE FAR LEFT LANE, I PULLED OVER THREW HEAVY TRAFFIC, IT WAS A 1000 DOLLAR REPAIR, I HAVE RESEARCHED THE PROBLEM AND FOUND NUMEROUS COMPLAINTS ABOUT A FAILED WATER PUMP, ALSO, THE CAR STARTS AND REVS AT 2000 RPMS OR IT HAS TROUBLE STARTING, CHECK ENGINE LIGHT COMES ON FREQUENTLY AND CANT FIND THE PROBLEM, ENGINE MALFUNCTIONS ARE NUMEROUS, I FEEL I SHOULD HAVE SOME COMPENSATION FROM THE VW CORPORATION AND ALL THE OTHER OWNERS OF A VW OF THIS YEAR WITH THE SAME ISSUES. *TR
Nov 27, 2008
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I AM REQUESTING THAT THE AGENCY PLEASE INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON THE MODEL YEAR 2000, VOLKSWAGEN, JETTA. I HAVE EXPERIENCED MULTIPLE STALLING EVENTS AND CAR NOT STARTING UP AFTER UP OR BEING PARKED AFTER SHUTTING OFF ENGINE AS A RESULT OF ONE OR MORE IGNITION PLUS MALFUNCTIONING ON MY 2000 VOLKSWAGEN JETTA GL. AS A RESULT OF THE ENGINE STALLING AND NOT STARTING WHEN IGNITION IS ACCELERATED, I HAVE ALSO I EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BREAKING EFFORTS WHEN I PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CAR WOULD NOT START WHEN SITTING FOR A WHILE. AFTER ABOUT 45 MINUTES OR LONGER - I WAS ABLE TO START THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT A REDUCED POWER. THE VEHICLE WILL STALL AND WILL NOT START UP FOR NO REASON AT ALL. I FEEL VERY UNSAFE AND NERVOUS WHEN DRIVING - AND HAVE HAD THE PROBLEM OVER AND OVER AND HAVE PAID FOR COSTLY REPAIRS. STILL TO NO AVAIL, IT KEEPS HAPPENING. TIRED OF THE VEHICLE - WILL NEVER EVER PURCHASE A VOLKSWAGEN AGAIN! PLEASE INVESTIGATE THE ELECTRICAL SYSTEM IGNITION MODULE ON VOLKSWAGEN JETTAS - YEAR 2000 PLEASE ASAP !!! I HAVE BEEN STRANDED IN THE WORST PLACES WITH THE VEHICLE - WITH NO HELP TO RESTART THE VEHICLE. *TR
Jun 02, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,TIRES
1 complaint
I PURCHASED A USED CERTIFIED 2000 VOLKSWAGEN JETTA IN JANUARY 2004, AFTER ONLY ONE WEEK OF PURCHASING THE VEHICLE, THE ENGINE LIGHT CAME ON, THE ACCELERATOR WAS MAKING A VIBRATING SOUND AND STALLING CONTINUOUSLY. OKAY, THE TRANSMISSION WENT OUT AND IT HAD TO BE REPLACED AT MY EXPENSE - I PURCHASED A USED TRANSMISSION AND THEN THE ENGINE THROTTLE FAILED AND THE CAR WOULDN'T EVEN START ONE DAY - HAD THAT REPLACED AT MY EXPENSE $1700. NO THE OLD PARTS ARE NOT AVAILABLE. OKAY, THERE'S MORE, THE BRAKES HAVE BEEN REPLACED A TOTAL OF FOUR TIMES WITHIN THREE YEARS, THE ENGINE LIGHT IS STILL ON, AIR BAG LIGHT ON, BRAKE LIGHT ON, LIGHTS AND FOG INTERIOR FUSES AND EXTERIOR LIGHTS HAVE BEEN REPLACED I DON'T KNOW HOW MANY TIMES, I HAVE PUT SO MUCH MONEY INTO THIS VEHICLE - AND IT STILL IS RUNNING BADLY. AS OF TODAY, THE CAR WON'T MOVE WITHOUT WARMING IT UP FIRST FOR ABOUT 45 MINUTES FULLY - WHEN YOU PRESS ON THE ACCELERATOR WITHOUT WARMING IT UP FIRST - IT WILL STALL AND MAKE A LOUD EMBARRASSING NOISE AS IF THE ENGINE IS GOING TO EXPLODE - AND YOU HAVE TO LITERALLY MAKE IT MOVE BY PRESSING VERY HARD ON THE ACCELERATOR AND PRAYING THAT IT WON'T JUST SHUT OFF WHILE DRIVING AND NEVER START AGAIN. MY VEHICLE HAS 117,000 MILES ON IT HAD 43,500 WHEN I BOUGHT IT (I KNOW STUPID WASN'T I) IT WAS MY FIRST VEHICLE. I KNOW A CAR IS NOT SUPPOSE TO LAST FOREVER, BUT DAM DOES IT HAVE TO COST SO MUCH TO TRY AND KEEP IT RUNNING UNTIL IT DIES. PLEASE HELP ME WITH ANY INFORMATION YOU MAY HAVE TO ASSIST ME IN THIS MATTER. *JB
Oct 03, 2007
SEATS,EQUIPMENT
1 complaint
1) I'M NOT EXACTLY SURE WHEN THE INCIDENT OCCURRED, SEE #2 AND YOU WILL UNDERSTAND WHY. 2) TODAY I FOUND THAT THERE WAS SOME KIND OF SHORT CIRCUIT IN THE DRIVERS SIDE SEAT. IT LEFT A PEA-SIZED BURN IN THE UPHOLSTERY. LUCKILY, I USE A SMALL DRIVING PILLOW FOR MY LOWER BACK WHICH BORE THE BRUNT OF THE FIRE INSTEAD OF MY BUTT. I HAD FOUND THE PILLOW WAS STUCK TO THE SEAT, AND WHEN I PULLED IT OFF THE BURN WAS REVEALED. THE PILLOW WAS DAMAGED. 3) I HAVE DONE NOTHING TO CORRECT THE FAILURE AS OF YET. I AM RESEARCHING MY OPTIONS TO DETERMINE IF THE MANUFACTURER WILL REPLACE IT FOR ME. *NM
Dec 18, 2005
STEERING,SUSPENSION
1 complaint
1) SINCE I PURCHASED THE CAR IN 2000, THERE HAS BEEN A SOUND MADE AT THE FRONT END OF THE CAR WHILE DRIVING. 2) LOUD SOUND WHEN DRIVING ON REGULAR ROADS. PERSISTENT LOUD THUMP SOUND. 3) I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES FOR SOUNDS AND HAVE ASKED OTHER JETTA OWNERS AND THEY TOO AGREED THAT THEIR CAR HAD A LOUD NOISE FROM THE FRONT END. I WAS EVEN CHARGED SEVERAL TIMES BY THE DEALER WERE I PURCHASED THE CAR TO RE-TORQUE AND TEST THE FRONT END. THEY AGREED THAT THEY COULD DEFINITELY HEAR THE SOUND BUT COULD NOT TROUBLE SHOOT THE PROBLEM. ALL ATTEMPTS TO REPAIR OR FIND PROBLEM ARE DOCUMENTED IN MY SERVICE THROUGH VOLKSWAGEN. I ALSO HAVE TAKEN MY CAR TO APPROXIMATELY 8 ADDITIONAL SHOPS TO TROUBLE SHOOT NOISE. ALL AGREED THAT THE NOISE WAS UNBEARABLE BUT NO SOLUTION WAS FOUND. NOW I HAVE HAD MY CAR FOR 4.5 YEARS AND IT SOUNDS LIKE MY FRONT END IS GOING TO FALL APART. *JB
Oct 18, 2005
ENGINE AND ENGINE COOLING,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
MY O2 SENSOR WAS REPLACED AND NOW TWO NEED TO BE REPLACED AGAIN. I WAS TOLD THAT I HAVE TO PAY FOR THIS TO BE REPLACED AGAIN. THIS HAS CAUSED MY CATYLYTIC CONVERTOR TO GO BAD.
Aug 20, 2005
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I AM THE PRIMARY REPAIR PERSON FOR THIS VEHICLE. OVER ITS HISTORY, THERE HAVE BEEN NUMEROUS COMPONENT FAILURES THAT IN MY OPINION ARE UNACCEPTABLE FOR A VEHICLE WITH THIS MILEAGE AND AGE. I PERSONALLY KNOW THE OWNER, AND KNOW THAT IT IS NOT OPERATED UNDER UNUSUALLY HARSH CONDITIONS. THE VEHICLE WAS INVOLVED IN A MINOR COSMETIC CRASH EARLY ON, OTHERWISE, THERE HAVE BEEN NO UNUSUAL OUTSIDE FACTORS. AT THIS POINT, THE CAR HAS ONLY 37,000 MILES ON THE ODOMETER. PRIMARY USE IS ON LONG TRIPS. THE VEHICLE IS PARKED AND STORED FOR ABOUT 3-6 MONTHS EACH YEAR. FIRST PROBLEM: AIR CONDITIONING SYSTEM LEAK: THE EXPANSION VALVE FAILED, REQUIRING REPLACEMENT. CHECK ENGINE/ MALFUNCTION INDICATOR LIGHT: HAS COME ON SEVERAL TIMES, EACH TIME WITH THE SAME DTC, A MANUFACTURER SPECIFIC CODE RELATED TO THE MASS AIR FLOW SENSOR. THE POWER WINDOWS HAVE FAILED, ULTIMATELY RESULTING IN FREE REPAIR OF THE WINDOWS WITH A REVISED RETAINING CLIP, AS THIS PROBLEM OCCURS FAR TOO OFTEN, AND FINALLY, THE REAR BRAKE PADS HAVE WORN COMPLETELY WITH THE FRONT PADS IN VIRTUALLY NEW CONDITION. THIS IS ACCOMPANIED BY ALL FOUR ROTORS BEING EXCESSIVELY PITTED, WITH LARGE AREAS OF THE ROTOR FACE ACTUALLY FLAKING OFF. MY RESEARCH SHOWS THAT I MAY END UP NEEDING TO REPLACE THE REAR CALIPERS, AS WELL, DUE TO POOR DESIGN. *JB
Apr 23, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE
1 complaint
I PURCHASED A 2000 VPLKSWAGEN JETTA IN THE YEAR 2002, PRE-OWNED. I HAVE HAD NOTHING BUT PROBLEMS WITH IT SINCE I BOUGHT IT, AND NOW AM TRADING IT IN, AND TAKING A $3000 LOSS. HERE IS A LIST OF THE PROBLEMS I HAVE HAD IN THE LAST 2 YEARS LISTED FROM FIRST PROBLEMS TO MOST RECENT: 1. WINDOW TRAY BROKE, WINDOW FELL INTO THE DOOR. $300 2. TRUNK LATCH BROKE, HAD TO GET REPLACED $50 3. SUNROOF BROKE, WOULD NOT MOVE AND NEEDED THE ENTIRE THING REPLACED INCLUDING THE MOTOR. $1800 4. WATER PUMP LEAKED OUT ALL COOLANT, NEEDED TO BE REPLACED $ 600 5. STRUT COIL SNAPED IN HALF WHILE DRIVING, NEEDED TO REPLACE BOTH SIDES $500 6. LASTLY, (THIS IS THE POINT WHEN I DECIDED TO FILE A COMPLAINT AND TRADE THE CAR IN FOR ANOTHER BRAND) WATER LEAKING FROM THE ELECTRICAL PANEL ON TOP OF INSIDE ROOF. SUNROOF THEN MALFUNCTIONED, OPENING WHEN THE CAR WAS STARTED AND THE KNOB WAS NOT TOUCHED. HAD TO PAY TO DISCONNECT POWER SUNROOF. WHATEVER YOU DO, PLEASE, DO NOT BUY A VW JETTA. THAT IS UNLESS YOU WANT TO HAVE IT CONTINUALLY IN THE SHOP AND HAVING TO SPEND A LOT OF MONEY ON REPAIRS. *AK
Dec 15, 2004
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
1) VEHICLE COMFORT MODULE SPONTANEOUSLY FAILED. THIS HAPPENED WHILE DRIVING THE CAR! 2) A MAJORITY OF THE FUNCTIONS CONTROLLED BY THIS MODULE FAILED, INCLUDING ALARM GOING OFF WHILE DRIVING, FUEL CAP RELEASE NOT WORKING, DOOR LOCKS, TRUNK RELEASE, ETC. ALL FAILED. IN THE MIDDLE OF THE FREEWAY, THE ALARM WENT OFF AND THERE WAS NOTHING I COULD DO TO TURN IT OFF. CALLED EMERGENCY ROADSIDE SERVICE AND THEY SHOWED ME HOW TO DISABLE THE ALARM (TURN THE KEY IN THE DOOR LOCK ON AND OFF SEVERAL DOZEN TIMES). HOWEVER NONE OF THE OTHER FUNCTIONS WORKED, MOST SERIOUS WAS THAT THE FUEL CAP COULD NOT BE OPENED. I HAD TO GET THIS FIXED BEFORE I RAN OUT OF FUEL! 3) TOOK THE VEHICLE TO THE DEALER. THEY REPLACED THE COMFORM MODULE AND MOST OF THE SYSTEM OPERATIONAL AGAIN. 4) HOWEVER OVER TIME, ONE BY ONE VARIOUS SYSTEMS STARTING MALFUNCTIONING AGAIN. WITHIN WEEKS, ONE OF THE REAR DOOR LOCKS WOULDN'T CLOSE AUTOMATICALLY. LATER THE TRUNK RELEASE DIDN'T WORK WITH THE REMOTE. THEN THE INTERIOR LIGHTS WOULDN'T GO OFF AUTOMATICALLY. OTHER DOOR LOCKS STOPPED FUNCTIONING, ETC. 5) SINCE THE CAR WAS OUT OF WARRANTY AND THESE WERE NOT CRUCIAL FUNCTIONS, I LIVED WITH THESE FAILURES. BUT NOW I'M UNCOMFORTABLE DRIVING THE CAR, NOT KNOWING WHERE AGAIN IN THE MIDDLE OF NOWHERE, EVERYTHING STOPS WORKING AGAIN. 6) I CALLED VOLKSWAGEN AND DESCRIBED THIS. THEY SAID I WOULD HAVE TO GO TO A DEALER TO HAVE THE PROBLEM DIAGNOSED AND FIXED AT MY OWN COST. THEY SAID THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THEY COULD NOT HELP FIX THIS. I ARGUED THAT THIS WAS A CORE COMPONENT THAT FAILED - NOT DUE TO WEAR AND TEAR OR MISUSE, BUT THEY STILL SAID SORRY!*AK
Dec 02, 2004
ENGINE AND ENGINE COOLING,STRUCTURE,EQUIPMENT
1 complaint
MY CAR HAS 58,000 MILES ON IT AND LIKE MANY OTHERS ON THIS SITE IT HAS SUFFERED PROBLEM AFTER PROBLEM WITH EACH ONE GETTING MORE SERIOUS. I HAVE REPLACED A MASS AIR FLOW SENSOR,GLOVE BOX,TURBO PARTS,AND SOME PLASTIC CLIPS ON THE ARM REST. BUT, WHEN THE AIR CONDITIONER, FUEL GAUGE STARTED ACTING UP, AND THE FACT THAT THIS CAR HAS STALLED ON US THREE OR MORE TIMES RECENTLY (WHILE OUT DRIVING),THEN SAFETY BECOMES AN ISSUE. THE DEALERSHIP COULD NOT FIX THE PROBLEM WITH THE AIR CONDITIONER COMING AND GOING OR THE STALLING PROBLEM, AS FOR THE FUEL GAUGE, WE JUST FILL UP FOR EVERY 280 MILES PUT ON THE TRIPMETER. *AK
Oct 19, 2004
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
THERE HAVE BEEN THREE INSTANCES WHERE THE SAME RIGHT REAR BRAKE PAD HAVE WORN DOWN BEFORE ANY OF THE OTHER BRAKE PAD ON OUR VEHICLE. AT THE TIME WE HAD AN EXTENDED WARRENTY AND CONTACTED THE DEALERSHIP AND THE VEHICLE WARRENTY OWNER THROUGH THE DEALERSHIP. THE WARRENTY OWNER INDICATED THAT IT WAS NORMAL WEAR AND TEAR THEREFORE THEY WOULD NOT COVER IT. WE FOUGHT WITH THE DEALERSHIP ABOUT THE ISSUE BUT THEY ALSO INDICATED THE SAME THING ALTHOUGH THEY COMMENTED THAT IT WAS VERY UNUSUAL THAT ONLY ONE SIDE OF THE VEHICLE WOULD HAVE SUCH A PROBLEM. WE MET ANOTHER CUSTOMER AT THE SAME DEALERSHIP THAT WAS HAVING THE SAME EXACT ISSUE WITH HER VEHICLE AND HAD BROUGHT IT IN FOR REPAIR. WE MENTIONED THIS TO THE SERVICE AGENT BUT IT WAS AGAIN NOT REGARDED AS SOMETHING SIGNIFICANT. THE FOLLOWING YEAR WE HAD THE SAME ISSUE WITH THAT SIDE OF THE VEHICLE AGAIN. WE WENT TO THE SAME DEALERSHIP WITH OUR COMPLIANT AND SHOWED THEM OUR REPAIR ORDER THE YEAR BEFORE AND THEY DID NOT REGARD IT AT ALL. WE HAD THE PROBLEM REPAIR AT PEP BOYS BECAUSE IT WAS GOING TO BE TOO MUCH AT THE DEALERSHIP. WE AGAIN HAD THE PROBLEM A THIRD TIME AND BY THIS TIME OUR EXTENDED WARRENTY WAS OVER AND WE KNEW THE DEALERSHIP WOULD NOT LISTEN SO WE WENT AHEAD AND REPAIRED THE PROBLEM YET AGAIN. AFTER READING THE OWNERS MANUAL AND SPEAKING WITH A FEW FRIENDS WE DECIDED TO FINALLY REPORT THE ISSUE TO NHTSA AFTER HEARING ABOUT THE TIRE ISSUES WITH SUV'S. THANKS.*AK
Oct 02, 2004
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
THE TURN SIGNAL/CRUIS CONTROL HANDLE FELL OFF, PREVENTING THE OPERATOR FROM SIGNALING AN INTENT TO TURN. THE HANDLE WAS NOT DAMAGED IN ANY WAY TO CAUSE IT TO FALL OFF OTHER THAN NORMAL USE. THE HANDLE IS DANGLING BY ITS WIRES TO THE CRUISE CONTROL AND THE OPERATOR IS UNABLE TO SIGNAL AN INTENT TO TURN.*AK
Sep 08, 2004
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
BOUGHT THE CAR BRAND NEW FROM THE DEALER IN DECEMBER 2000. AT 5,390 MILES W/WARRANTY TOOK MY CAR IN B/C THE A/C WAS HAVING PROBLEMS. 7,255 MILES-A/C IS NOT COLD- FOUND SYSTEM LEAK-EXPANSION VALVE LEAK. 13,247 MILES-AC NOT COLD AGAIN. FOUND EXPANSION VALVE LEAKING- FREON-REPLACED O RING RECEIVER AND DRIER AND EXPANSION VALVE. 34,684- A/C LOUD AGAIN. 60,760 MILES- FAULTY AIR FLOW VALVE-REMOVED AND INSTALLED AIR FLOW SENSOR- WARRANTY. 88,850 MILES-A/C PROBLEMS AGAIN! 88,850MILES- A/C NOT COLD BLOWING WARM AIR, CUSTOMER TURNED A/C ON AND SQEAKING NOISE HEARD, TURNED BACK OFF, STOPPED NOISE, TURNED BACK ON BLOWING WARM AIR AND SQEAKING NOISE HEARD AGAIN. TOOK CAR IN FOR THE A/C PROBLEM A TOTAL OF 8 TIMES! WROTE OFFICIAL COMPLAINT LETTER TO VW DEALERSHIP. MANAGER FOUND THE WHOLE A/C SYSTEM WAS LEAKING! MANAGER SAID IT WOULD COST $3,725 DOLLARS! ( B/C WARRANTY HAS BEEN EXPIRED) TO FIX THE A/C UNIT. THEY OFFERED TO PAY FOR 50% OF THE PRICE. WE ARE NOT SATISFIED. WE SHOULD NOT HAVE TO PAY FOR ANYTHING B/C THE VW "QUALIFIED" TECHNICIANS ATTEMPTED TO FIX THE CAR, ENTRUSTED THE CAR INTO THEIR CARE, BUT EVENTUALLY LED THE CUSTOMER TO BIGGER PROBLEMS! THE CAR HAD ALL THE MAINTENANCE SERVICES DONE ON TIME! FAILURE OF THE TECHNICIANS BEING ABLE TO FIX THE PROBLEM DOES NOT SHOW THAT THEY ARE QUALIFIED..WHAT DID THEY CHECK??? WHY TELL THE CUSTOMER THAT JUST BECAUSE WARRANTY EXPIRED THAT THERE IS NO OLBIGATION BY THE SERVICE DEPARTMENT TO TAKE RESPONSIBILITY ANYMORE WHEN THEY ARE THE ONES WHO HAVE TOUCHED THE SYSTEM AND ATTEMPTED TO FIX IT?? BAD CUSTOMER SERVICE! UNACCEPTABLE! ALREADY NOTIFIED THE DEALER AND THE PRESIDENT OF TAKING LEGAL ACTION. NO CAR BUYER SHOULD HAVE TO EXPERIENCE THIS KIND OF HORRIBLE TIME CONSUMING PROBLEM. AFTER PAYING THE FULL VALUE OF THE CAR. INVESTING THOUSANDS OF DOLLARS FOR A NEW VW CAR THIS RESULT IS NOT GETTING WHAT WE PAYED FOR. THE CAR DOES NOT MEET UP TO THE STANDARD OF THEIR MOTTO "VW DESIGN AND INTENT".
Aug 12, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
TRANSMISSION FAILED. THE DEALER REPLACED THE PART. HOWEVER, TWO WEEKS LATER THE PART FAILED AGAIN. *AK THE VEHICLE WOULD NOT GO INTO REVERSE. THE TRANSMISSION SLIPPED AND THE VEHICLE HAD RUN INTO A POLE AT A GAS STATION ON THE RIGHT FRONT SIDE. THIS PROBLEM REMAINED THE SAME. THE ENGINE LIGHT HAD COME ON ALONG WITH THE TRANSMISSION PROBLEMS. OTHER PROBLEMS WERE: THE TIRE PRESSURE HAD TO BE RESET ON NUMEROUS OCCASIONS, REAR PADS, A/C WAS NOT COOLING, GLOVE BOX, POWER WINDOWS, CONSOLE, POWER SUNROOF, INTERIOR TRIM, STEERING/SUSPENSION, DRIVEABILITY, TRIM ELECTRICAL, SOUND SYSTEM, AND HEATING/COOLING. *SC THE CONSUMER DID NOT REPORT ANY DAMAGE TO VEHICLE WHEN SHE HIT THE POLE. *JB
Jul 06, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SEATS
1 complaint
MASS AIR FLOW SENSOR FAILED AT LEAST 6 TIMES IN THE PAST 60,000 MILES, CAUSING THE VEHICLE TO STALL. CONSUMER DISCUSSED THIS WITH VOLKSWAGEN, AND ASKED MANUFACTURER FOR AN EXTENDED WARRANTY. HOWEVER, VOLKSWAGEN WAS NOT LISTENING. *AK THE DRIVER'S SIDE SEAT UP/DOWN LEVER SPRING BROKE. THE MICRO SWITCH FAILED AND AS A RESULT THE TRUNK LIGHT AND GAS LIGHT ON THE DASH WERE INOPERATIVE. THE AUTOMATIC DOOR LOCKS FAILED. *NM
Jun 24, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,STRUCTURE,EQUIPMENT
1 complaint
I THOUGHT MY FIRST NEW CAR PURCHASE (A 2000 JETTA VR6 GLS) WAS A LEMON. I, LIKE MANY OTHERS, HAVE EXPERIENCED SEVERAL PROBLEMS. PROBLEMS SUCH AS: - REAR CUP HOLDERS BROKEN - MIDDLE/REAR SEATBELT LOCKED, CANNOT BE USED - 02 SENSORS BOTH REPLACED SINCE MIL LIGHT KEPT ILLUMINATING - MAS SENSOR REPLACED (AND LATER RECALLED) - BOTH FRONT WINDOWS HAVE FALLEN TO THE "BLACK HOLE" (AND LATER RECALLED; INCLUDING A RECALL TO THE RECALL B/C THEY WENT FROM METAL CLIPS TO PLASTIC OR VICE VERSA) - PAINT PEELING FROM INSIDE DOOR HANDLES - ALARM SYSTEM FAULTY ON PASSENGER SIDE DOOR (DEALER TOLD ME THAT UNLESS THE CAR BEEPS AT ME, THE ALARM IS NOT SECURED. SO, I MUST LOCK THE DOOR. STAND BY FOR 15 SECONDS, LOCK THE DOOR AGAIN AND THIS TIME WHEN THE CAR BEEPS, THE PASSENGER DOOR IS SECURED. AND, FURTHERMORE, (THIS IS GOOD - KEEP READING) I WAS TOLD THAT IF I DRIVE TOO CLOSE TO A JEA BUS, THEIR BUS COMPUTER SYSTEMS ARE RUN ON THE SAME CHANNEL AS MY JETTA'S COMPUTER SYSTEM AND SOMETIMES BEING TOO CLOSE TO A JEA BUS WILL CAUSE MY CARS COMPUTER SYSTEM TO SCRAMBLE). COMPUTER SYSTEM CAN BE RESET, AND DID YOU KNOW THAT WHILE RESETTING, VW CAN MAKE YOUR CAR BEEP IN DIFFERENT PATTERNS? THAT'S PROBABLY A "FEATURE"! - CENTER CONSOLE/ARMREST LATCH BROKEN - LARGE SPRING SITS UNDERNEATH MY PASSENGER SIDE FRONT SEAT - SEAT BELT NO LONGER CLICK, INDICATING LOCKED IN POSITION (DEALER TOLD ME IT STILL WORKS. SO, NOW I HAVE TO PUSH IT DOWN AND THEN TUG ON IT, HOPING THAT IT REALLY IS LOCKED -- IF NOT, I MAY FLY OUT THAT RECALLED WINDOW.) - CHILD RESTRAIN SEAT LOCKS RECALLED - TRUNK LOCK WOULDN'T STAY LATCHED - FRONT FENDER SEPARATING FROM BODY OF CAR - GRINDS GOING INTO SECOND GEAR (MANUAL TRANSMISSION) - WHEN CAR IS PUT INTO 1ST GEAR, IT WAITS A FEW SECOND BEFORE IT GETS ENOUGH POWER TO FULLY ACCELERATE - BRAKE DUST COVERS ALLOY WHEEL, IN JUST HOURS OF CLEANING DRIVERS WANTED...BUT THEY'RE ALL IN THE DEALER WAITING ROOM! *AK
May 19, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,SEAT BELTS,TIRES,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
REPLACED REAR BRAKE LIGHT 4 TIMES; EMERGENCY FLASHER & TURN SIGNALS FAIL TO WORK RANDOMLY. TWICE HAD REAR BRAKE PADS REPLACED; ROTORS TURNED SECOND TIME -- TOTAL COST $550. REPEATED SENSOR FAILURES -- KNOCK SENSOR, MASS AIR FLOW SENSOR, COOLANT TEMPERATURE SENSOR; INDUCTION COIL FAILURE & VEHICLE IMBOLIZED. DRIVER MIRROR REPAIRED TWICE; PASSENGER P/WINDOW STUCK DOWN; DRIVER WINDOW LOCK TWICE; SEAT BELT CRACKED
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
BRAKE PADS WENT CALLIPERS WENT AND ROTTERS WENT WITH BRAKES. VW USED THE WRONG CALLIPERS FOR THE CAR. AC WENT DID NOT GO COLD. STARTER WENT HAD TO REPLACE WITH NEW ONE THAT WAS THE OTHER. PAINT STARING CHIPPING PART OF THE COST WAS A KEY SCRATCH. ENGINE LIGHT CAME ON HAD TO REPLACE MASSIVE AIR FLOW METER.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
MY VEHICLE IS A TDI DIESEL -COMPUTER/ENGINE - ENGINE DIAGNOSIS LIGHT HAS COME ON - DIAGNOSIS ($85.00) GATE ON TURBO CHARGER DOES NOT OPERATE PROPERLY. WAS TOLD COULD DRIVE VEHICLE BUT PERFORMANCE MAY DETERIORATE. ENGINE LIGHT STILL COMES ON OCAAISIONALY. REAR BRAKES SEIZED AND WORE COMPLETELY OUT - DEALER REFUSED ANY WARRANTY - WROTE V/W CUSTOMER SERVICE - THEY REFUNDED ABOUT 90% OF MY COST
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
1 complaint
VEHICLE SUFFERED A LOST OF POWER WHEN CHECK ENGINE LIGHT ILLUMINATES.*MR ON MARCH 7 2002 UNIVERSITY VW DISCOVERED A DEFECTIVE AIRFLOW METER. THE WINDSHIELD WAS REPLACED FOR A CRACKED RAIN DRAIN. THE BRAKE SERVO WAS CHANGED FOR A PIN HOLE AIR LEAK. CONSUMER WAS TOLD THAT THE GLOW PLUG HARNESS MIGHT BE THE CAUSE AS TO WHY THE BRAKE LIGHTS COME ON. THE HAZARD SWITCH SWITCHED ON AND OFF DISTRESSING OTHER DRIVERS BEHIND. REPLACED THE HAZARD RELAY SWITCH (ON THE DASH) BY MYSELF. BACK BRAKE PAD WORE DOWN TO THE RIVETS. VEHICLE OVERHEATED ON 3 OCCASIONS HAD PRESSURE TEST AND THERMOSTAT CHANGED AND PROBLEM STILL EXIST.*TS *JB
Oct 21, 2003
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
WHILE DRIVING ENGINE LIGHT COMES ON DUE TO EMISSION FAILURE. DEALERSHIP REPLACED THE MASS AIR FLOW SENSOR, BUT THE PROBLEM RECURRED. CURRENTLY, AIR INJECTION PUMP WAS BEING REPLACED. *AK
Oct 07, 2003
SUSPENSION,SEATS
1 complaint
CONSUMER NOTICED BROKEN SPRINGS UNDER DRIVER'S AND PASSENGER'S SEATS. AS A RESULT, WAS UNABLE TO RAISE PASSENGER'S SEAT.*AK
Oct 06, 2003
SUSPENSION,ENGINE AND ENGINE COOLING,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
CONSUMER CONCERNED WITH ENGINE AND WHEEL BEARING ISSUES. WANTS TO KNOW WHO IS GOING TO REIMBURSE FOR REPAIRS. OXYGEN SENSOR HAD TO BE REPLACED SEVERAL TIMES. THE DRIVER SIDE INNER DOOR HANDLE WAS DIFFICULT TO OPERATE. THE LEFT SIDE AXLE SHAFT WAS REPLACED BECAUSE IT WAS MAKING A WHINING NOISE. WHILE DRIVING THE VEHICLE STALLED. IT WAS LATER DETERMINED THAT A SMALL RODENT HAD BUILT A NEST WHICH CLOGGED THE AIR BOX. THE VEHICLE STALLED AGAIN AND THIS TIME THEY REPLACE THE MAF SENSOR. THE CRUISE CONTROL WAS INOPERATIVE. *NM
Sep 09, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
CONSUMER CALLED COMPLAINING ABOUT GAS RECIRCULATION VALVE ( EGR VALVE). VEHICLE WON'T ACCELERATE EVEN THOUGH SHE WA S STEPPING ALL THE WAY ON THE GAS PEDAL. DEALER WAS CONTACTED, AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. HAD TO REPLACE BRAKES AND ROTORS AT 35000 MILES, WHICH SHE THOUGHT THAT IT WAS NOT USUALLY NORMAL ON ANY VEHICLE. *AK
Aug 06, 2003
PARKING BRAKE,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
BRAKE SENSOR FAILED. EPC LIGHT ACTIVATED AND CAR FAILED TO SHIFT FROM PARK. MECHANICAL BRAKE ON TRANSMISSION FAILED TO RECOGNIZE BRAKE WAS DEPRESSED. FAULTY SENSOR REQURED TO BE REPLACED. *AK
Jul 28, 2003
FUEL SYSTEM, DIESEL
1 complaint
PROBLEMS WITH ACCELERATION ON MY 2000 VW TDI WHICH HAVE BECOME INCREASINGLY HAZARDOUS. VEHICLE ACCELERATES WHEN IT CHOOSES TO DO SO. CONDITION IS ONGOING. WILL NOT SPEED UP OFF EXIT RAMPS NOR WHEN GOING UPHILL. SOURCE OF ROAD RAGE AT THIS POINT. BRAKES (REAR) DISINTEGRATED BEFORE REACHING 40,000 MILES. NOT PLEASED WITH THIS CAR'S PERFORMANCE AND IT APPEARS TO BE DUE TO A MANUFACTURING DEFECT. SPOKE WITH SOMEONE ELSE HAVING THE SAME MODEL AND YEAR WHO HAD THE SAME SYMPTOMS. REPORTEDLY IT IS SOME SORT OF AIR FLOW DEFECT. WANT TO KNOW IF THIS IS COVERED UNDER THE MANUFACTURERS WARRANTY AND WHY THERE HAS NOT BEEN A RECALL.
Jul 03, 2003
SERVICE BRAKES, AIR
1 complaint
THE ROTORS AND PADS FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Feb 04, 2003
SUSPENSION,VISIBILITY,UNKNOWN OR OTHER
1 complaint
THIS CAR HAS LITERALLY COME UNSCREWED SINCE I PURCHASED IT 2.5 YEARS AGO-PARTS INSIDE AND OUT! MOST RECENTLY THE AXLE "CAME UNSCREWED" FOR NO REASON AND THE BOLTS SNAPPED. THE WINDOWS HAVE MALFUNCTIONED AND THE REAR SUSPENSION HAD TO BE SCREWED BACK TOGETHER SHORTLY AFTER I BOUGHT IT. THE PLASTIC COVERING UNDERNEATH ALSO FELL OFF FOR NO REASON-ALSO WHILE I WAS DRIVING. THE WINDSHIELD WIPERS HAVE COME UNSCREWED TWICE AND CEASED TO FUNCTION ONCE ON THE HIGHWAY AT HIGH SPEED DURING A RAIN STORM. THE GLOVE COMPARTMENT AND CUP HOLDERS HAVE ALL FALLEN OUT. I BOUGHT THIS CAR NEW 2 1/2 YEARS AGO AND I KNOW FEAR FOR MY LIFE EVERY TIME I GET INTO IT. I HAVE REPORTED THIS TO BOTH THE DEALER AND TO VOLKSWAGEN. NEITHER HAVE EXPRESSED ANY CONCERN WHATSOEVER. DT
Dec 09, 2002
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
1 complaint
DATE OF FIRST KNOWN PROBLEM PROVIDED. HAVE ALREADY BEEN THROUGH BBB AUTOLINE REGARDING MOST OF THE DEFECTS LISTED AND THOUGHT MANUFACTURER HAD FIXED THEM. NOW VEHICLE HAS THE SAME PROBLEMS PLUS MORE. ALL WORK BEING DONE AT DEALERSHIP IS AT MANUFACTURER'S EXPENSE, HOWEVER, THIS CAR IS A MAJOR INCONVENIENCE DUE TO UNRELIABILITY. ELECTRICAL PROBLEMS AREN'T SOLVED WITH REPLACED WIRING HARNESSES, UNSAFE DOOR HINGES AND WINDOW REGULATORS MAKE FOR HAZARDOUS DRIVING CONDITIONS, AIRBAG SENSOR PROBLEMS, AND QUICK TO WEAR OUT REAR BRAKES ARE ALL VERY DANGEROUS DEFECTS FOR A NEW CAR OWNER TO SUFFER WITH. DT
Oct 20, 2002
SEAT BELTS,UNKNOWN OR OTHER
1 complaint
SEATBELT WOULD NOT RELEASE TENSION; 6 YEAR OLD DAUGHTER WAS SITTING IN THE FRONT PASSENGER SEAT AND WAS TRAPPED IN THE SEATBELT. MY HUSBAND ATTEMPTED TO PULL THE SEATBELT TO GET RELEASE THE TENSION BUT IT WAS UNSUCCESSFUL. THIS ACTION JUST MADE THE SEATBELT TIGHTER. THE SEATBELT HAD TO FINALLY BE CUT OFF OF MY DAUGHTER. MR
Sep 29, 2002
VISIBILITY,EQUIPMENT
1 complaint
MY FRONT PASSENGER SIDE WINDOW MADE A LOUD NOISE AND FELL INTO THE DOOR WHEN I TRIED TO ROLL UP THE WINDOW NOTHING HAPPENED. I CALLED VOLKSWAGEN AND THEY FIXED IT BECAUSE MY CAR WAS STILL UNDER WARRANTY. 18 MONTHS LATER IT HAPPENED AGAIN AND I CALLED VOLKSWAGEN AND THEY TOLD ME SINCE MY CAR WAS NO LONGER UNDER WARRANTY THEY WOULD NOT FIX IT. I REMINDED THEM THAT THIS HAPPENED BEFORE AND SHOUL NOT HAPPEN TO THE SAME WINDOW AGAIN IN SUCH A SHORT PERIOD. THE DEARLERSHIP TOLD ME THEY ONLY WARRENTY THEIR WORK FOR ONE YEAR AND THAT THEY COULD NOT HELP ME. SO I CALLED AROUND AND FOR QUOTES AND WAS TOLD BY SEVERAL COMPANIES THAT THIS WAS A COMMON PROBLEM WITH JETTAS. I HAD TO PAY $300 TO GET IT FIXED. ONE MONTH LATER IT HAPPENS AGAIN ONLY THIS TIME IT HAPPENS TO MY DRIVER SIDE WINDOW. I CALL THE DEALERSHIP AND THEY BASICALLY TELL ME TOUGH LUCK. NOT ONLY HAS THIS HAPPENED TO ME BUT IT HAS HAPPENED TO A FRIEND OF MINE WHO ALSO OWNS A JETTA. LASTLY MY AC GOES OUT RIGHT AFTER ALL MY OTHER PROBLEMS.*AK
Aug 14, 2002
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
MY CAR IS NIGHTMARE OF FAILURES. CRUISE CONTROL LIGHT (DEALER CLAIMS THE CAR DOESNT HAVE ONE - BUT YOU CAN SEE IT IF YOU USE A FLASHLIGHT AT AN OBLIQUE ANGLE) FAILURE, ABS MODULE SWITCH FAILURE (ACCORDING TO DEALER) CAUSING CRUISE CONTROL TO UNEXPECTEDLY DISENGAGE. I ALSO LEARNED FROM OTHER MOTORISTS THAT THE SAME SWITCH CONTROLS BRAKE LIGHT ILLUMINATION (ALL BULBS AND OTHER SIGNAL LIGHTS WORK). FUEL INJECTION MODULE OVER INJECTED GAS CAUSING EXCESSIVE PRESSURE. RELIEF VALVE FAILED TO OPEN CAUSING TURBO OVERPRESSURE TO +120PSI. FAILURE CAUSED HOSES TO BLOW SENDING HOSE CLAMPS AS PROJECTILES. THIS WEEK, THE FRONT PASSENGER SIDE WINDOW UNEXPECTEDLY DROPPED INTO THE DOOR. DEALER HAS LITERALLY TAPED THE WINDOW UP UNTIL A PART ARRIVES. DEALER ADMITS TO MFG DESIGN DEFECT - NO VOLUNTARY RECALL. NO DEALERS WILL VOLUNTARILY REPLACE CLIPS UNTIL THEY FAIL. VOLKSWAGEN POSITION IS THAT THEY KNOW THERE IS A DESIGN FLAW, BUT WONT REPLACE KNOWN BAD CLIPS UNTIL THERE IS A FAILURE. WINDOW FAILURE COULD CAUSE OBJECTS (STONES KICKED UP BY TIRES OF OTHER CARS) TO HIT PASSENGERS. INFANT / CHILD SAFETY RISK. WINDOW INTEGRITY QUESTIONABLE IN AN ACCIDENT IF IT FAILS WHEN DRIVING 15MPH. HELP!*AK
Jul 12, 2002
VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
A WAX MELTED OUT OF THE DOORS OF THE CAR, THEN A FEW DAYS LATER THE RIGHT PASSENGER WINDOW MADE A SCREACHING NOISE THEN DROPPED DOWN INTO THE DOOR WHILE ELECTRICALLY ROLLING IT UP. ALL OTHER WINDOWS ARE MAKING THE SAME NOISE SO I CAN'T USE THEM IN FEAR I THEY TOO WILL FALL DOWN INTO THE DOOR. SUN ROOF COVER CAME OFF THE TRACK WHILE SHUTTING IT. THE LEVER THAT YOU PUSH TO OPEN THE ARM REST POPPED OFF WHILE OPENING IT. THE DRINK HOLDER FIRST KEPT STICKING INSIDE THE CONSUL, THEN IT SLOWLY BROKE APART. THE DEALERSHIP IS GOING TO CHARGE ME HUNDREDS OF DOLLARS TO FIX THESE THINGS THAT SHOULDN'T HAVE BROKE IN THE FIRST PLACE. MY WARRANTY EXPIRED AFTER ONLY 24000 MILES. MY COOLANT (WATER) PUMP JUST BROKE LAST WEEK, BUT THEY FIXED IT BECAUSE IT WAS COVERED UNDER THE POWERTRAIN WARRANTY. THAT SHOULDN'T HAVE NEEDED REPAIR EITHER. I'M IN NEED OF HELP AND I DON'T LIKE THE WAY THIS DEALERSHIP IS TREATING ME. THIS CAR IS AN EXPENSIVE PIECE OF JUNK. I'M WAITING FOR THE NEXT PROBLEM TO HAPPEN. THANKS FOR YOUR HELP!
Jul 19, 2001
ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
BOTH REAR DOOR PANELS VIBRATE--DEALER UNABLE TO FIX. ENGINE LIGHT ILLUMINATED--TEMP. SENSOR REPLACED BY DEALER. PROBLEM RE-OCCURRED TWO DAYS LATER--DEALER REPLACED TEMP. SENSOR. PASSANGER FRONT WINDOW WENT DOWN AND WOULDN'T GO UP--DEALER FIXED. THREE MONTHS LATER, WINDOW WENT DOWN AGAIN--DEALER FIXED. AIR CONDITIONER EMINATES MUSTY SMELL--DEALER SAYS PROBLEM IS DUE TO A PLUGGED DRAIN HOLE IN A/C UNIT--WILL NO FIX. REAR PASSANGER DOOR LEAKS A THICK, GREASY SUBSTANCE. B-PILLAR TRIM VIBRATES ON DRIVER SIDE.*AK
Jul 12, 2001
STEERING,VISIBILITY
1 complaint
POWER STEERING BEGAN MAKING A WHEEZING, STRAINED NOISE AFTER THE 20000 MILE SERVICE. PASSENGER SIDE WINDOW REGULATOR BROKE AND WINDOW FELL INTO THE DOOR; REGULATOR WAS REPLACED BY WARRANTY.*AK
Jul 03, 2001
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
NUMEROUS ELECTRICAL COMPNENTS HAVE FAILED AND BEEN REPLACED. THE MISFIRING ON ACCELERATION CAUSES CAR TO THRUST FORWARD AFTER APPLYING THE THROTTLE. I CONSIDER THIS TO BE A SAFETY HAZARD, AS I WAS ALMOST STRUCK BY ON-COMING TRAFIC IN AN INTERSECTION.
Jul 02, 2001
ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
ECU FAILURE: (5K MILES) ENGINE WOULD NOT TURN OVER, ENGINE COMPUTER LIGHT LIT, ATTEMPED TO START USING 3 DIFFERENT POWER SOURCES (DEALER, TOW, ANOTHER CAR) FAILED - BATTERY FINE. ENGINE COMPUTER WAS RESET AFTER TEST INDICATED FAULTY COMPUTER SETTINGS. ERROR 2: (14K MILES) ENGINE DISPLAYED "EMISSIONS WORKSHOP" MESSAGE, MIL LIGHT LIT. DEALER REPORTED FAULTY ENGINE COMPUTER, REPLACED COMPUTER. ERROR 3: 20 MILES AFTER PICKING CAR UP FROM DEALER, ENGINE DISPLAYED "EMISSIONS WORKSHOP" MESSAGE, MIL LIT AGAIN. RETURNED TO DEALER, WHO REPLACED ECU A SECOND TIME. DEALER ALSO REPLACES MAF (MASS AIRFLOW SENSOR). THIS SEEMS TO HAVE RESOLVED THE ECU PROBLEMS... FOR NOW? ERROR 3: (15K MILES) PASSENGER POWER WINDOW FAILED WITH LOUD "POP" DEALER REPLACED WINDOW REGULATOR, STATED THAT THIS IS A COMMON PROBLEM AND THAT VW WAS WORKING ON A MORE ROBUST WINDOW DESIGN -- WILL FUTURE FAILURE BE REPLACED BY VW AFTER WARRENTEE PERIOD? ERROR 4: CRUISE CONTROL SWITCH FAILED, REPLACED BY DEALER.
Feb 17, 2001
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
I FELL THAT I HAVE HAD A LOT OF PROBLEMS WITH MY CAR AND MOST IMPORTANTLY, THE PROBLEMS ARE ON GOING. I HAVE VOICED MY COMPLAINT TO VOLKSWAGEN CUSTOMER SERVICE, THE DEALERSHIP SERVICE MANAGER AND SALES MANAGER. I HAVE MADE IT CLEAR THAT I FEEL THAT MY CAR IS A "LEMON" AS I HAVE HAD NUMEROUS PROBLEMS THAT ARE ONGOING. I DO NOT GET CALLED BACK WHEN THEY SAY THEY ARE GOING TO CALL, THEY POINT FINGERS AT EACH OTHER AND NO RESULTS. THE SALES PERSON/VW DEALERSHIP CONSULTANT OFFERED ME A TRADE IN VALUE OF $15,500 AND A SMALL DISCOUNT ON ANOTHER CAR. I WISH TO SEEK ASSISTANCE IN MAKING MY "LEMON" CAR SITUATION RIGHT. I ALSO HAVE A WRITTEN DOCUMENTAION OF MY EXPERIENCE AND SERVICE HISTORY. I DO NOT BELIEVE THAT MYSELF, AS A CONSUMER, SHOULD BE TREATED IN A MANNER, THAT DISGARDS THE INTEGRETY TO MAKE THINGS RIGHT. IF YOUR AGENY CAN HELP ME, I WOULD BE APPRECIATIVE. THANK YOU FOR YOUR TIME. NO SAFETY DERFECT LISTED. *AK
Feb 06, 2001
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS,EQUIPMENT
1 complaint
AIR BAG WAS REPAIRED 5 TIMES AND SPIRAL SPRING REPLACED - LIGHT STILL INDICATES MALFUNCTIONING SYSTEM. *AK CONSUMER STATES THAT BRAKE LIGHT WAS INOPERATIVE AND THE ELECTRICAL CONNECTORS WERE REPLACED, INSTALLED FRONT HEATED OXYGEN SENSOR, INSTALL 6 DISC CD CHANGER, BATTERY WAS REPLACED AND WIRING HARNESS WAR REPLACED. OWNER IS NO LONGER IN POSSESSION OF THE VEHICLE *YD
Jan 29, 2001
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
WHEN SHIFTING FROM 1ST INTO 2ND GEAR, TRANSMISSION GRINDS, 1ST,2ND,& 3RD GEAR SINCRO'S HAVE BEEN REPLACED W/ ONLY 5000 MILES ON NEW CAR. STILL SHIFTS HARD INTO 2ND GEAR & SOMETIMES WILL NOT SHIFT AT ALL INTO 2ND GEAR. APPERANTLY VOLKSWAGEN IS NOW SAYING THAT SYNTHETIC TRANSMITION FLUID IS GOING TO FIX THE PROBLEM. DASH INDICATOR LIGHTS WILL SOMETIMES GO BRIGHT AND THEN DIM, MAKES IT HARD TO SEE INSTURMENT PANEL AT NIGHT*AK
Jan 08, 2001
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
EACH ELECTRICAL PROBLEM WAS ANNOYING FOR A BRAND NEW CAR BUT THEY WERE FIXED. MY CONCERN IS THE OIL BURNING FOR NO APPARENT REASON. NO ONE AT THE DEALERSHIP TOOK ME SERIOUSLY UNTIL I THREATENED THEM WITH LEGAL ACTION BUT MY CAR IS STILL BURNING OIL. I CAN'T SEEM TO MAKE ANYONE UNDERSTAND THAT A CAR ONLY ONE YEAR OLD SHOULD NOT CONSUME OIL LIKE THIS CAR IS DOING NOW. TWICE I HAVE BEEN STRANDED WITH MY 9 MONTH OLD SON IN THE COLD WEATHER BECAUSE THE RED WARNING LIGHT FOR LOW OIL HAS COME ON AND BOTH TIMES I HAD NO OIL IN THE ENGINE. THERE IS OBVIUOSLY SOMETHING WRONG WITH THIS CAR BUT THE DEALER KEEPS TELLING ME THAT THEIR MECHANICS SAY THERE IS NOTHING WRONG.
Jan 03, 2001
POWER TRAIN,VISIBILITY
1 complaint
THIS IS A BRAND NEW CAR. A PERSON SHOULD NOT BE EXPECTED TO ACCEPT WHATEVER PROBLEMS. DEALER WISHES TO DELIVER. A PERSON PURCHASES A NEW CAR SO THAT THEY WON'T HAVE THESE KIND OF PROBLEMS. I FIND IT UNACCEPTABLE THAT MY NEW CAR HAS ALREADY NEEDED A NEW REAR WINDOW AND NOW A NEW TRANSMISSION. MY FAMILY ARE PAST VOLKSWAGON OWNERS AND I HAD CONVINCED TWO OF MY FRIENDS TO BY NEW JETTAS. I EXPECT A NEW CAR...BECAUSE I AM PAYING FOR ONE!*AK
Jul 28, 2000
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
ABS LIGHT AND THE AIRBAG LIGHT ILLUMINATED, REPLACED MALFUNCTION INDICATORS. *MJS
Jul 10, 2000
STEERING,POWER TRAIN
1 complaint
SECOND TRANSMISSION FAILURE FOR THIS CAR, UNSURE IF THE DEALER IN FACT REPLACED ORIGIONAL. ALSO HAVE NOTICED SPEEDOMETER MAKING A CLICKING SOUND AT ALL SPEEDS
Jul 06, 2000
VISIBILITY,SEAT BELTS
1 complaint
RT REAR AND LEFT REAR WINDOWS HAVE PINCH PROTECTION THAT ACTIVATE SOMETIMES WHEN THERE IS NOTHING IN THE WINDOW BLOKING IT AND I HAVE TO PUSH THE BUTTON 3 TIMES TO CLOSE IT AND AFTER THE SECOND TIME THE PINCH PROTECTION TURNS OFF. ...(2) THE RT FRONT SEAT BELT WILL NOT PULL DOWN ALL THE TIME IT FEELS LIKE IT IS LOCKED IN THE POSITION YOU MUST PULL HARD SEVERAL TIMES TO GET IT TO WORK AND MOST OF THE TIME IT WON'T COME DOWN AT ALL. DRIVERS SIDE WORKS FINE, BUT PASS SIDE DOES NOT WORK AT ALL SOMETIMES. TOOK TO DEALER AND IT DIDN'T HAPPEN TO TE SERVICE WORKER BUT THE SERVICE ADVISOR COULD NOT GET IT TO PULL DOWN, SERVICE WORKER TOOK APART AND FOUND NOTHING WRONG, BUT IT DID NOT WORK FOR ME THAT NIGHT I GOT IT HOME.
Sep 23, 1999
Frequently Asked Questions
How many problems does the 2000 VOLKSWAGEN Jetta have?
The 2000 VOLKSWAGEN Jetta currently has 477 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 VOLKSWAGEN Jetta?
The most common problems reported for the 2000 VOLKSWAGEN Jetta are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 VOLKSWAGEN Jetta problem data come from?
All problem and complaint data for the 2000 VOLKSWAGEN Jetta comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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