2001 VOLKSWAGEN Jetta Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
686
Complaints Reported
Complaints by Component
AIR BAGS
88 complaints
2001 VOLKSWAGEN JETTA. CONSUMER STATED THAT AIRBAGS DID NOT DEPLOY DURING AUTO ACCIDENT. *LD THE CONSUMER WAS SEVERELY INJURED. THE VEHICLE WAS TOTALED. *JS
Jan 28, 2021
I WAS DRIVING ON THE ROAD LIKE 35 OR 40 MPH AND ALL THE SUDDEN THE PASSENGER'S AIRBAG EXPLODED,, THE ONE FROM THE SEAT AND THE CURTAIN AIRBAG ONE ... I ALMOST WENT DOWN OUT OF THE ROAD ... IT GOT ME BY SURPRISE
Jan 23, 2018
I WAS STOPPED AT A STOP SIGN. WHILE PREPARING TO DRIVE OFF. I WAS STRUCK IN THE BACK OF THE CAR. I LOST CONSCIOUSNESS MOMENTARILY. AN AMBULANCE WAS CALLED. I WAS PUT ON A STRETCHER AND TRANSPORTED TO THE HOSPITAL FOR 8 HOURS. THE AIRBAG OF THE VEHICLE DID NOT DEPLOY. SOME TIME AFTER THE ACCIDENT I NOTICED THE AIRBAG LIGHT WAS ON. VOLKSWAGEN INSPECTED THE CAR AND DETERMINED THAT THE AIRBAG WAS FAULTY IN THE VEHICLE
Dec 16, 2015
THE PASSENGER SIDE AIR BAG ON MY 2001 VW JETTA DEPLOYED WHILE I WAS PARKING MY CAR AT WORK. AS I CAME TO A FULL STOP WHERE I WAS GOING TO PARK MY CAR I HEARD A LOUD BANG FROM INSIDE THE CAB OF MY JETTA. THE LOUD BANG DISTORTED MY THINKING PROCESS AS I WAS TRYING TO FIGURE OUT WHERE THE LOUD NOISE CAME FROM. AS THE SMOKE FILLED MY CAR I STILL COULD NOT FIGURE OUT WHAT JUST HAPPEN UNTIL I LOOKED AROUND INSIDE THE CAB OF MY CAR AND WITH THE SMOKE INSIDE THE CAB I WAS ABLE TO SEE A WHITE BAG STICKING OUT OF THE PASSENGER SEAT IN MY CAR, THIS IS WHEN I KNEW THAT THE AIR BAG ON THE PASSENGER SEAT HAD DEPLOYED. THERE WERE NO OTHER CARS NEAR ME, THERE WERE NO HEAVY WINDS BLOWING EARLY THAT MORNING, AND I DID NOT HIT ANY POTHOLES NOR DID I HIT ANY SIDE CURVES WHILE PARKING MY CAR AND THE AIR BAG STILL WENT OFF.
Oct 19, 2015
I WAS DRIVING TO MY PARENTS HOUSE ON CHRISTMAS MORNING WITH FOUR OTHER PASSENGERS WHEN I HIT A POT HOLE GOING LESS THAN 25 MPH WHEN MY PASSENGER SIDE CURTAIN AND PASSENGER THORAX AIRBAG DEPLOYED WITHOUT WARNING SHUTTING OFF MY ENGINE AND FILLING MY CAR WITH SMOKE. THERE WAS NO VISIBLE EXTERIOR DAMAGE TO THE BODY, SUSPENSION, OR TIRE OF MY VEHICLE AND NOT NOTICEABLE DIFFERENCE IN HANDLING AFTER THE INCIDENT. TWO OF MY PASSENGERS SUSTAINED BRUISES AND SCRAPES TO THEIR ARMS, SHOULDERS, NECK, AND RIBS, AS WELL AS TEMPORARY HEARING IMPAIRMENT ONE OF THOSE PASSENGERS BEING A CHILD. CURRENTLY THERE IS A HOLE IN MY PASSENGER SEAT WHERE THE AIRBAG RIPPED THROUGH THE UPHOLSTERY AND DAMAGE TO MY HEADLINER. THE AIRBAGS' DEPLOYMENT WAS UNWARRANTED AND HAS ROBBED ME OF MY PIECE OF MIND WHILE DRIVING. I FLINCH EVERY TIME I AM UNABLE TO AVOID A ROAD IMPERFECTION FOR FEAR THAT THIS MIGHT HAPPEN AGAIN TO THE DRIVER'S SIDE OF MY CAR. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN TO SOMEONE GOING FASTER THAN I WAS--THAT SITUATION COULD END TRAGICALLY. *TR
Dec 26, 2014
+ 83 more complaints for this component
ELECTRICAL SYSTEM
84 complaints
LOCK UNIT FOR CENTRAL LOCKING DRIVERS SIDE FRONT VW PART F220 SWITCHES INDICATING A "DOOR OPEN" STATUS FAIL ON A REGULAR BASIS ON UNITS MANUFACTURED BETWEEN 1999 AND 2001. VW REDESIGNED THE PART IN 2002, BUT OFFERED NO CORRECTIVE ACTION FOR VEHICLES WITH THE FLAWED DESIGN. WHEN THE SWITCH IS INOPERABLE, THE LAMP ON THE DOOR DOES NOT ILLUMINATE WHEN THE DOOR IS OPENED, MAKING IT INVISIBLE TO ONCOMING TRAFFIC. IN ADDITION, THE DOME LIGHT DOES NOT ILLUMINATE WHEN THE DOOR IS OPENED. FINALLY, SINCE THE CAR DOES NOT SENSE THAT THE DOOR IS OPENED, IT WILL RE-LOCK ITSELF AFTER 30 SECONDS, POTENTIALLY STRANDING A DRIVER OUTSIDE THE VEHICLE.
May 30, 2011
MY JETTA WILL NOT START AFTER NO SIGNS OF AN ISSUE. I'VE HAD IT TOWED TWICE BECAUSE OF THIS ISSUE TO PEP BOYS (PER WARRANTY COMPANY) AND WAS ABLE TO DRIVE IT HOME BUT THAT IS IT. THEY TOLD ME THAT IT SEEMED AS IF SOMETHING WAS DRAINING THE BATTERY. I'VE TAKEN THE BATTERY TO PLACE OF PURCHASE AND RESULTS WERE GOOD AND THE BATTERY IS FINE. PEP BOYS RECOMMENDS I TAKE CAR TO VW DEALER. THIS IS TOUGH ON MY FAMILY AND I BECAUSE THIS IS OUR ONLY CAR AND NO ONE CAN TELL US THE REASON WHY OUR CAR DOESN'T WORK. CAR WAS PURCHASED 7/24/2010. *TR
Apr 29, 2011
ENGINE IDLES ERRATICALLY UP TO 5000 RPM THEN LOSES POWER WHILE DRIVING. CLOSE COLLISIONS (REAR END) FOR 2 YEARS. THE CHECK ENGINE AND EPC LIGHTS COME ON AND ENGINE MALFUNCTIONS. IN AND OUT OF REPAIR SHOPS, INCLUDING DEALERSHIP, COST APPROXIMATELY $2,000 IN REPAIRS. *TR
Dec 28, 2010
SLIGHT SMELL OF SMOKE IN 2001 VW JETTA WHILE DRIVING. PARKED CAR AT HOME AND RETURNED TO CAR APROX. 30 MINUTES LATER TO FIND CABIN FULL OF SMOKE/SMOLDERING FROM AREA BEHIND RIGHT REAR SEAT. DISCONNECTED BATTERY POSITIVE TERMINAL AND PUT WATER ON SMOLDERING AREA TO EXTINGUISH FIRE. 8-10 INCH HOLE BURNED COMPLETELY THROUGH RIGHT SIDE OF REAR DECK. UPON MY INITIAL INSPECTION IT APPEARS TO HAVE INITIATED FROM THE CENTER BRAKE LIGHT WIRING. *TR
Jul 22, 2009
THERE WERE NO EVENTS LEADING UP TO THE FAILURE. THE EPC LIGHT COMES ON SPORADICALLY, THUS MAKING YOU LOSE POWER IN THE MIDDLE OF TRAFFIC. IT IS VERY SCARY WHEN YOU HAVE NO POWER IN RUSH HOUR TRAFFIC AND YOU HAVE TO PULL THE CAR OVER AND RESTART HOPING THE LIGHT WILL GO OFF UNTIL YOU CAN GET TO YOUR DESTINATION. THE CHECK ENGINE LIGHT STAYS ON ALL THE TIME FOR APPARENTLY NO REASON. WE HAVE HAD IT DIAGNOSED BUT WITH NO RESULTS. HELP!! *TR
Mar 10, 2009
+ 79 more complaints for this component
ENGINE AND ENGINE COOLING
75 complaints
I HAVE MY CAR AT SCHOOL IN SOUTH BEND INDIANA AND IT IS STORED OUTSIDE. EARLY THIS WINTER THE CAR STARTED TO IDLE VERY ROUGH. IF I TRIED TO GO TOO QUICKLY AFTER TURNING THE CAR ON I WOULD GET A FLASHING CHECK ENGINE LIGHT THAT READ FOR A RANDOM CYLINDER MISFIRE WHEN THE CODE WAS PULLED. THIS HAPPENED SEVERAL TIMES. SO I HAD TO LET THE ENGINE IDLE FOR AT LEAST 10 MINUTES SO THAT IT COULD TRY AND WARM UP BEFORE I COULD GO ANYWHERE. IN MID FEBRUARY I TURNED THE CAR ON IN THE AFTERNOON AND I NOTICED IT WAS IDLING VERY ROUGH. SO I CRACKED THE HOOD AND THERE I SAW SPARKS JUMPING FROM THE BEGINNING OF THE SPARK PLUG WIRES TO THE ENGINE BLOCK. A MECHANIC CONFIRMED WHAT I SUSPECTED, THAT THE COIL PACK WAS CRACKED AND NEEDED TO BE REPLACED. I DID AN ONLINE SEARCH AND FOUND THAT VW HAD ISSUED A RECALL FOR VR6S THAT HAD PROBLEMS WITH CRACKED COIL PACKS. HOWEVER, WHEN I CALLED THEM ABOUT IT I WAS TOLD THAT MY CAR WAS NOT INCLUDED IN THE RECALL. IT WAS NOT THE RIGHT ENGINE MODEL BECAUSE THEY CHANGED ENGINE MODELS HALF WAY THROUGH 2001 AND MY CAR WAS THE OLD MODEL. DESPITE THE FACT THAT I HAVE THE SAME PROBLEM WITH A CRACKING COIL PACK IN A CAR OF THE RIGHT MODEL FROM THE SAME YEAR THEY WOULDN'T DO ANYTHING. THESE COIL PACKS HAVE BEEN A PROBLEM FOR MANY VR6 OWNERS AS EVIDENCE FROM THE EXTENSIVE ONLINE FORUMS. I DON'T UNDERSTAND HOW MY CAR WITH THE SAME PROBLEM AND DOCUMENTED HISTORY AS THE 2003 RECALL ISN'T ALSO COVERED IN THE RECALL. I HAVE NOT HAD THE COIL PACK REPAIRED YET BECAUSE IT COSTS 500 DOLLARS AND I DON'T HAVE THAT TO SPEND RIGHT KNOW. *TR
Mar 18, 2010
OUR 2001 VW JETTA GLS SPUTTERS INTERMITTENTLY AND LOOSES ACCELERATION POWER AT IN OPPORTUNE TIMES. ACCORDING TO THE DEALER THE PROBLEM IS WITH THE IGNITION COIL, AND THAT VW IS AWARE OF THE PROBLEM AND ARE RECALLING CERTAIN MODELS. OURS HAS NOT HAD THE RECALL AS OF 11/1/09. WHEN THIS PROBLEM OCCURS, THE CHECK ENGINE LIGHT BLINKS. I HAVE FOUND THAT PULLING OVER, SHUTTING THE ENGINE OFF AND REMOVING THE KEY FOR 30 SECONDS AND THEN RE-STARTING SOLVES THE PROBLEM. WHEN THE DEALER PULLED THE CHECK ENGINE CODES, THERE WERE 2. ONE FOR THE MISFIRE AND A "CATALYST EFFICIENCY BELOW THRESHOLD. THE DEALER SAID THE LATTER IS DUE TO THE MISFIRE AND IN TIME THE MISFIRES WILL RUIN THE CATALYST. UNFORTUNATELY AT OVER 75000 MILES AND 8.5 YEARS, NO WARRANTIES APPLY. THIS IS A SAFETY ISSUE THAT COULD EASILY CAUSE A COLLISION AND WHEN PARTS BECOME AVAILABLE, WE WILL HAVE THE IGNITION COIL REPLACED. VW IS CLEARLY AWARE OF THE PROBLEMS AND SHOULD ACCELERATE THEIR RECALL CAMPAIGN ON THIS ISSUE. ALSO, THEY SHOULD REPLACE THE CATALYSTS THAT HAVE HAD THEIR USEFUL LIFE LOWERED BY THIS PROBLEM. *TR
Nov 02, 2009
2001 VOLKSWAGEN JETTA WOLFSBURG EDITION: CYLINDER 3 MISFIRED DUE TO A FAULTY COILPACK. COILPACK WAS REPLACED, HOWEVER CYLINDERS 2 AND 4 MISFIRE. WHEN THE MECHANIC TESTED THE COILPACKS, THEY WERE WORKING PROPERLY. PRESENTLY, RANDOM CYLINDERS CONTINUE TO MISFIRE EVEN THOUGH BRAND NEW COIL PACKS ARE INSTALLED. THIS CAUSES MY VEHICLE TO LOSE POWER AND IDLE VERY ROUGH. THE CHECK ENGINE LIGHT CONTINUES TO FLASH WHICH IS CAUSING DAMAGE TO MY BRAND NEW CAT CONVERTER. *TR
Oct 21, 2009
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH OR LESS, THE VEHICLE WOULD REV AND PERFORMED AS IF IT WOULD STALL. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED ON THE INSTRUMENT PANEL. NO REPAIRS HAVE BEEN MADE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 100,000.
Mar 19, 2009
FROM THE TIME I BOUGHT THE VEHICLE IT HAS BEEN STUTTERING WHILE IDLE. I HAVE REPLACED THE MASS AIRFLOW SENSOR, MASTER SENSOR, SEVERAL HOSES AND CONNECTORS AND PARTS OF THE ENGINE. NOW IT STOPS WHILE I'M WAITING AT RED LIGHTS. *TR
Feb 23, 2009
+ 70 more complaints for this component
VISIBILITY
57 complaints
MY VW DRIVERS SIDE WINDOW FELL INTO THE DOOR AS I WAS DRIVING ALONG THE HIGHWAY LAST YEAR. BROUGHT IT IN TO THE BODY SHOP AND THEY TOLD ME THEY FIX TONS OF THIS PROBLEM AS THE PLASTIC CLIPS THAT HOLD THE WINDOW ARE TOO FRAGILE. NOW...SEVERAL MONTHS LATER MY PASSENGER DOOR IS HAVING THE SAME PROBLEM. THE COST OF THE REGULATOR TO FIX IT (AS PARTS ARE NOT SOLD SEPARATLY) HAS NOW GONE UP IN COST $50. *TR
Oct 07, 2011
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. SHE STATED THAT THE GLASS SEPARATED FROM THE WINDOWS FRAME, THEN FELL DOWN INTO THE WINDOW CREVICE. IF THE OCCUPANTS ARE NOT PROPERLY SECURED IN THE VEHICLE, THE RISK FOR SERIOUS INJURY IS INCREASED. SHE CONTACTED THE DEALER AND A TECHNICIAN CONCLUDED THAT SHE WOULD HAVE TO PAY $260.00 TO REPAIR THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. SHE CONTACTED THE MANUFACTURER AND WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 126,000.
Sep 02, 2009
DRIVERS SIDE WINDOW REPEATEDLY FALLS INTO DOOR DESPITE NUMEROUS REPAIRS. *TR
Jan 21, 2009
FRONT SIDE WINDOW REGULATORS FAILED PREMATURELY LEAVING WINDOWS DOWN AND UNUSABLE. RIGHT SIDE FAILED 7-27-07 AT 44,896 MILES (REPAIR COST $350.73) AND LEFT SIDE 8-20-08 AT 49945 MILES (REPAIR COST $334.45). ON THE RIGHT SIDE THE GLASS SHATTERED SPRAYING OVER THE PASSENGER AND SEAT. THE VEHICLE WAS PURCHASED NEW ON 6-11-01 AND HAS NEVER BEEN IN AN ACCIDENT. *TR
Aug 20, 2008
2001 VW JETTA-- WINDOW REGULATOR REPLACEMENT. VW WILL ONLY REPLACE WINDOWS WITH PROVEN DEFECT(WINDOWS THAT HAVE ALREADY FALLEN DOWN). I LIVE IN MN AND I DON'T WANT TO CHANCE THAT MY WINDOE WILL FALL DOWN IN THE MIDDLE OF WINTER. I ASKED VW TO REPLACE ALL WINDOW REGULATORS, AND THEY REFUSED. *TR
Jul 22, 2008
+ 52 more complaints for this component
EXTERIOR LIGHTING
57 complaints
I HAVE RECEIVED A RECALL NOTICE THAT ONLY ALLOWS ME TO GET A REPAIR AT AN AUTHORIZED DEALERSHIP. I LIVE IN A RURAL AREA 4 HOURS FROM THE CLOSEST DEALERSHIP. THEY WILL NOT ALLOW ME TO REPAIR IT LOCALLY AND GET RE-IMBURSED. IT IS 4 HOURS TO THIS DEALERSHIP MEANING AN OVERNIGHT STAY. THE TOTAL COST OF THE TRIP IS MORE THAN THE REPAIR. IS THERE ANY OPTION TO GET THIS REPAIRED LOCALLY? NO ACCIDENT..........YET. THE RECALL IS FOR A DEFECTIVE BRAKE LIGHT SWITCH. *TR
Feb 04, 2009
2001 VOLKSWAGEN JETTA WITH A HAZE ON THE HEADLIGHT LENSES. CONSUMER STATES THAT THE HEADLIGHT ILLUMINATION HAS BECOME DARKER DUE TO THIS HAZE ON THE LENSES. SHE FEELS THAT THIS IS A SAFETY ISSUE. *KB
Jan 31, 2008
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR RECALL # 04V096000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). SHE WAS CHARGED A DIAGNOSTIC FEE. AFTER THE RECALL WORK WAS PERFORMED, THE LIGHTS ILLUMINATED AGAIN. THE DEALER HAS NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE DEALER GAVE HER A LIST OF REPAIRS THAT NEED TO BE PERFORMED ON THE VEHICLE. THE TOTAL COST FOR THE REPAIRS WILL BE $2,000. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 36,860.
Jun 26, 2007
AFTER RECEIVING THE VEHICLE FROM AN AUTO SHOP THE BATTERY WAS DEAD. I HAD THEM JUMP START IT AND THE AIRBAG DUMMY LIGHT CAME ON AS SOON AS THE CAR STARTED. IT BEEPED AND SAID AIRBAG FAULT ON THE DASH. THEN THE TURN SIGNAL SYSTEM STARTED TO SIMULATE THE SOUND OF THE TURN SIGNAL AS IF IT WAS ON. FIRST IT WAS AFTER I COMPLETED THE TURN IT WOULD STAY ON AND SPEED UP OR SLOW DOWN THE CLICKING NOISE. WITHIN A MONTH IT STARTED DOING IT WHILE I WAS DRIVING STRAIGHT DOWN THE ROAD. I AM UNSURE IF THE TURN SIGNAL SYSTEM IS WORKING PROPERLY. SOMETIMES THE FLASHERS DON'T SEEM WORK AT RANDOM AS FAR AS I CAN TELL FROM THE DRIVERS SEAT. I HAD A DEALER RESET THE AIRBAG FAULT BUT THEY SAID THAT THEY "THINK" THAT WE NEED TO REPLACE THE MULTI-FUNCTION SWITCH ON THE SIDE OF THE STEERING COLUMN. I'M NOT ABOUT TO SPEND 500 DOLLARS ON SOMETHING THAT THE DEALER ISN'T EVEN SURE OF THEMSELVES. *JB
Feb 26, 2007
TURN SIGNAL ON 2001 VW JETTA OPERATES AT RANDOM OR NOT AT ALL. THIS CONDITION BEGAN OCCURRING FOLLOWING THE REPAIR OF A MALFUNCTIONING BRAKE LIGHT SWITCH (RECALLS 06V183000 & 04V096000). SIGNALS FAILED TO TURN ON, OR TURNED ON WITH SPORADIC FUNCTIONING. VOLKSWAGEN SERVICE INDICATED THIS WAS CAUSED BY A SHORTED HAZARD SWITCH. HAZARD SWITCH WAS REPLACED FOR A COST OF US $131.55. DEALER INDICATED A RECALL WAS ISSUED FOR THIS PROBLEM (RECALL 04V584000) HOWEVER INDICATED VEHICLE DOES NOT QUALIFY UNDER THE RECALL DESPITE HAVING AN IDENTICAL ISSUE. IF FIND IT UTTERLY RIDICULOUS THAT VOLKSWAGEN WILL NOT COVER THE COST OF REPAIRS GIVEN THAT THE IDENTICAL PROBLEM IS RECALLED FOR OTHER JETTAS. IN ADDITION I FIND IT MORALLY UNACCEPTABLE AS VOLKSWAGEN IS PUTTING DRIVERS AT RISK AS INTERMITTENT OR INOPERATIVE TURN SIGNALS IS A SAFETY CONCERN: FAILURE TO PROVIDE THE PROPER SIGNAL WHEN TURNING OR PERFORMING A LATERAL MOVE COULD LEAD TO A CRASH WITHOUT WARNING. *NM
Feb 06, 2007
+ 52 more complaints for this component
SERVICE BRAKES, HYDRAULIC
54 complaints
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 13 MPH THE ABS LIGHT AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THERE WAS A PROBLEM WITH THE CONTROL MODULE FOR THE ANTI LOCK BRAKING SYSTEM. THE MANUFACTURER WAS CONTACTED AND STATED THAT NHTSA RECALL CAMPAIGN ID NUMBER 02V031000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK) WAS RELATED; HOWEVER, THE VIN WAS NOT INCLUDED. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 02/14/11 *BF UPDATED 02/22/11
Jan 21, 2011
ABS/ASR LIGHTS CAME ON. DEALERSHIP SAID THAT I NEED A NEW ABS MODULE AND PUMP. AFTER READING ONLINE, I HAVE READ THAT THIS IS A COMMON PROBLEM. CAR ONLY HAS 61,000 MILES ON IT. *TR
Jul 10, 2008
2001 JETTA. IN TRAFFIC, A CAR STOPPED SUDDENLY TWO CARS BEFORE ME.... I STOPPED IN RESPONSE AND MY BRAKE PEDAL WENT TO THE FLOOR - BRAKES FAILING , ANTI-LOCK SYSTEM FAILING - AND HIT THE CAR IN FRONT OF ME. MY CAR WAS TOTALED. *TR
Jun 17, 2008
WE HAVE A 2001 VOLKSWAGEN JETTA TDI THAT WE BOUGHT IN DAYTONA BEACH, FL. THE CAR HAS 39,000 MILES ON IT. WE RECENTLY EXPERIENCED A PROBLEM WITH THE BRAKES. WE WERE ON RT92 WHEN THE CAR STARTED SLOWING DOWN AND WOULD NOT GO ANY FASTER; THIS IS IN A 50MPH SPEED ZONE. MY HUSBAND WAS DRIVING AND AS SOON AS TRAFFIC WOULD LET HIM HE GOT OVER IN THE RIGHT HAND LANE AND ALL THE TIME THE CAR IS GOING SLOWER AND SLOWER. HE DECIDED TO CHECK THE BRAKES AND FOUND THE BRAKE PEDAL DOWN, PUTTING HIS FOOT UNDER THE PEDAL HE GOT IT BACK UP AND THEN THE CAR STARTED MOVING FASTER. THIS CAR HAD APPLIED THE BRAKES ALL ON ITS OWN. THEN WE STOPPED AT A TRAFFIC LIGHT AND THE BRAKES WOULD MAKE A NOISE SOUNDING LIKE AIR BRAKES. WE DROVE THE CAR HOME (20 MILES) THAT DAY AND PARKED IT IN THE GARAGE AFRAID TO DRIVE IT. *TR
Jun 13, 2008
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HIS ABS LIGHT ILLUMINATED. HE CALLED THE MANUFACTURER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V031000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). HE WILL TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 62,000.
May 21, 2008
+ 49 more complaints for this component
POWER TRAIN
43 complaints
2001 VW BORA VR6. VIN [XXX] , 79,999 MILES. THE AUTOMATIC TRANSMISSION JUMPS INTO GEAR GOING FORWARD OR BACKWARDS FROM A STOP. THE GEARS JUMP FROM ONE TO THE OTHER CAUSING CAN TO PUSH YOU BACK IN THE SEAT. IF IT WERE NOT FOR HEAD RESTS YOU WOULD HAVE WHIP LASH. BEEN TO VW OF ORANGE PARK, FL 32073 TWICE. I HAVE NO MORE MONEY TO HAVE IT FIXED HAS THERE BEEN ANY RECALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 15, 2010
CAR HAS PROBLEMS SHIFTING GEAR. *TR
Feb 24, 2010
TRANSMISSION MALFUNCTIONED, FAILS TO SHIFT. *TR
Nov 29, 2008
2001 VW JETTA VR6 FOR YEARS MY AUTOMATIC TRANSMISSION HAS OCCASIONALLY SLIPPED WHILE SHIFTING BETWEEN 2ND AND 3RD GEARS. ALSO, MY GEAR SELECTOR SLIPS BETWEEN "D" AND "3" WITHOUT AN RESISTANCE. A COUPLE OF DAYS AGO, WITH MY CAR BEING REGULARLY MAINTAINED, THIS PROBLEM BECAME PERSISTENT. NOW, EVERY TIME THE CAR SHIFTS FROM 2ND TO 3RD THE CAR SHIFTS/BUCKS VERY HARD. ALSO, THE GEAR SELECTOR EASILY MOVES FROM "D" TO "3" AND WHILE IN "3" THE DASH STILL SHOWS THE CAR TO BE IN "D". I'M AFRAID THIS IS GOING TO DROP MY TRANSMISSION WHILE DRIVING. I'VE ASKED TWO DIFFERENT DEALERS AND ONE SAID NOTHING CAN BE DONE, WHILE THE OTHER SAID THAT IS VERY COMMON WITH THIS CAR BECAUSE VW PUT POOR AUTOMATIC TRANSMISSIONS IN THESE CARS. I ALSO HAVE THE CRAYON SMELL IN MY CAR THAT DOES MAKE ME AND MY PASSENGERS SOMEWHAT ILL FEELING. HOWEVER, I'M MORE CONCERNED WITH MY TRANSMISSION. *TR
Nov 13, 2008
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT HAS HAD TO REPLACE THE TRANSMISSION THREE TIMES WITHIN THREE MONTHS. THERE IS A DIAL PIN THE DIFFERENTIAL GEAR, WHICH CAME OUT OF PLACE AND CAUSED THE TRANSMISSION TO LOCK UP WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE SHOP NUMEROUS TIMES AND WAS INFORMED THAT THIS WAS A MANUFACTURER DEFECT, WHICH SHOULD BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 134,000. UPDATED 10/14/08 *BF UPDATED 10/17/08. *JB
Jul 15, 2008
+ 38 more complaints for this component
STRUCTURE
31 complaints
CAR IS PARKED AND WHEN IT RAINS WATER LEAKS IN FROM THE PASSENGER SIDE. NO ACCIDENTS AND CLEANED ALL DRAINS AND PIPES. I REMEMBER A LETTER ABOUT A YEAR OR TWO AGO REGARDING THIS FROM VW BUT SINCE MY CAR DID NOT LEAKED I WAS NOT WORRIED, NOW ITS A PUDDLE OF WATER. WHAT CAN I DO. *TR
Jan 31, 2013
LAWSUIT HEARING SET FOR NOVEMBER 16TH 2012 INVOLVING 650,000 VEHICLES ONLY OFFERS $140 STOPPING US FROM FURTHER ACTION. PLEASE VISIT WWW.NIANDESIGN.COM/VW ?DESIGNED FOR YOU? SHOWING PROOF THIS DOES NOT RESOLVE THE ISSUE. THIS IS A SAFETY CONCERN. CARS SPOILER/BUMPER IS CONSTRUCTED TOO LOW TO THE GROUND CATCHING NORMAL CURBS AND PARKING STOPS TEARING OFF THE ASSEMBLY LEAVING IT DANGLING. WE ARE TOLD TO PARK AWAY FROM THESE STRUCTURES POSSIBLY OBSTRUCTING TRAFFIC. PLEASE VIEW SITE FOR PHOTOS, MULTIPLE COMPLAINTS, AND A LINK TO UPCOMING LAWSUIT. NHTSA, I RESEARCHED AND MADE THIS EASY FOR YOU. LOOK !! *TR
Oct 31, 2012
I BOUGHT MY 2001 VOLKSWAGEN JETTA USED IN JULY 2006. EVER SINCE, THERE HAS BEEN A HORRIBLE SMELL OF CRAYONS INFUSED THROUGHOUT MY CAR. I TRIED EVERYTHING TO GET THE SMELL OUT. HOWEVER, THIS SMELL IS BECOMING A DAILY BURDEN FOR ME TO EVEN DRIVE THE CAR FOR MORE THAN 5 MINUTES SINCE I GET HEADACHES AND REALLY AFFECTS MY ALLERGIES. I TRIED TO RESEARCH THIS SMELL AND FOUND MANY FORUMS OF PEOPLE WITH THE SAME PROBLEM SAYING THAT IT IS COMING FROM A CHEMICAL IN THE CARPET. I AM CONFUSED AS TO WHY VOLKSWAGEN IS NOT DOING ANYTHING ABOUT THIS PROBLEM SINCE IT CAN BE VERY SERIOUS. CHEMICALS SEEPING THROUGH THE CARPETS AND THE DRIVER BREATHING IT IN EVERY TIME THEY DRIVE IS NOT A PROBLEM THAT A DRIVER SHOULD BE WORRYING ABOUT. A CAR IS UNSAFE ENOUGH BUT TO ADD TOXINS IS UNACCEPTABLE. I DIDN'T PAY FOR A CAR TO GET HEADACHES AND BREATH IN CHEMICALS WHEN I DRIVE IT. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS PROBLEM? THANK YOU FOR LISTENING TO A PROBLEM THAT HAS REALLY BECOME A BURDEN ON MY EVERYDAY LIFE! *TR
Dec 16, 2008
I HAVE A 2001 JETTA AND IS HAS A CRAYON SMELL IN IT. IT GETS WORST IN THE HEAT. I HAVE COMPLAINED TO THE CORPORATE OFFICE AND NOTHING HAS BEEN DONE. THERE ARE NUMEROUS COMPLAINTS OF THE SAME COMPLAINT ON THE INTERNET HOWEVER IT CONTINUES TO BE IGNORED. IT IS TO THE POINT WHERE I GET A HEADACHE WHEN I'M IN THE CAR. I READ ONE COMPLAINT SAID IT WAS A TYPE OF PLASTIC WAX JETTA USES IN THE VEHICLE AND THAT PRODUCT IS TOXIC. I HAVE EXHAUSTED ALL OPTIONS AND DON'T KNOW WHAT ELSE I CAN DO TO GET THEM TO DO A RECALL ON THIS MATTER DUE TO THE NUMBER OF COMPLAINTS. *TR
Aug 24, 2008
MY SUNROOF LEAKS AND LEAVES A PUDDLE ON THE DRIVERS SIDE FLOOR. *TR
Mar 02, 2008
+ 26 more complaints for this component
SEATS
17 complaints
THE WELD HOLDING THE DRIVERS SEAT TO THE FLOOR BOARD BROKE OFF. THIS CAR HAS NEVER BEEN IN AN ACCIDENT AND HAS VERY MINIMAL RUST.
Jun 17, 2016
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED IT WAS DIFFICULT TO ADJUST THE FRONT DRIVER'S SIDE SEAT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 103,000.
Jul 16, 2014
THIS HAPPENNED TWICE ON MY 2001 JETTA. ALL OF A SUDDEN THERE WAS A SPRING LYING ON THE FLOOR, AND I HAD NO IDEA WHERE IT CAME FROM. ALSO HAPPEND ON MY 2001 GOLF. WORST CAR EVER AND VERY UNSAFE! *AK
Mar 23, 2007
SEAT HEATER IN VW JETTA '01 BECAME VERY HOT (LIKE BURNING CIGARETTE ON BUTTOCKS) ON TWO DIFFERENT DAYS - AND FINALLY STOP WORKING. PER THE DEALER THE ELEMENT DID SHORT OUT - HAS DISCOLORED FABRIC - AND IS NOW BEING REPLACED TO THE TUNE OF $275 -- THE COVER WOULD COST AN EXTRA $350+ WHICH I PASSED ON REPLACING. *JB
Mar 14, 2007
A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE FRONT PASSENGER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER AND PASSENGER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. OTHER ISSUES ARE : CARS PLASTIC PART ARE GETTING BROKEN . IN MY CAR : GLOVE COMPARTMENT HANDLE IS BROKEN RIM FELL OFF FROM SUN ROOF . IT WOULD HAVE FALLEN ON ME OR PASSENGER AND CAUSED DISTRACTION TO DRIVER. *NM
Nov 30, 2005
+ 12 more complaints for this component
FUEL SYSTEM, GASOLINE
12 complaints
I DROVE THROUGH LITTLE STAGNANT WATER ABOUT 6 TO 8 INCHES ON PERIMETER RD. WEST. AFTER DRIVING THROUGH THE WATER, THE CAR BEGAN RUNNING AND IDLING ROUGHLY. THE CAR EVENTUALLY STALLED ON PERIMETER RD. WEST, IMMEDIATELY SOUTH OF THE BLUE PLAINS TUNNEL SITE. A PASSING DRIVER HONKED AND YELLED TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. WE WITNESSED FLAMES COMING FROM THE UNDERSIDE OF THE VEHICLE. *TR
Mar 06, 2012
MY CAR SMELLS LIKE GAS SO BAD THAT I GET A HEADACHE. DEALERSHIP SAYS THEY DO NOT KNOW WHAT IS WRONG. NO INCIDENT BUT I KNOW MOST VOLKSWAGEN VEHICLES HAVE THIS PROBLEM. THE GAS SMELL MUST BE TOXIC, SO THIS SEEMS LIKE A SAFETY PROBLEM. *TR
Oct 17, 2011
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHEN DRIVING AT VARIOUS SPEEDS, THE CONTACT WOULD NOTICE A STRONG GASOLINE ODOR COMING FROM THE REAR INTERIOR SEAT AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Apr 23, 2010
THE CHECK ENGINE LIGHT CAME ON AND EVERY TIME YOU FILL THE GAS TANK UP ALL THE WAY, FUEL SPILLS ALL OVER THE PLACE. THE ENGINE LIGHT WAS DIAGNOSED AT THE MECHANIC WHO STATED THE LEAK DETECTION PUMP NEEDED TO BE REPLACED. I CONTACTED THE VEHICLE DEALER TO OBTAIN THE PUMP IN EARLY AUGUST 2009. THEY DID NOT HAVE ONE IN STOCK SO I PLACED AN ORDER FOR ONE. THE DEALER SAID THEY PUT A RUSH ORDER ON IT; HOWEVER, IT IS NOW DECEMBER 2009, THE PART REMAINS ON BACKORDER ACCORDING TO THE DEALER AND I AM UNABLE TO RESOLVE THE PUMP FAILURE. WE ARE STILL UNABLE TO FILL THE FUEL TANK WITH GASOLINE POURING OUT ALL OVER THE GROUND. *TR
Dec 08, 2009
MY 2001 VOLKSWAGEN JETTA HAS ALWAYS HAD A BURNING CRAYON SMELL AND HAS BEEN GETTING WORSE. I THOUGHT IT WAS ONLY MY CAR UNTIL I LOOKED ONLINE AND SAW THAT THERE ARE MANY COMPLAINTS ON DIFFERENT FORUMS ABOUT THE SAME THING. THE MAIN CONCERN IS IF THIS SMELL IS TOXIC. ON DAYS THAT THE SMELL IS WORSE I TEND TO GET A HEADACHE. PLEASE HELP. *TR
Aug 26, 2008
+ 7 more complaints for this component
LATCHES/LOCKS/LINKAGES
10 complaints
MY TRUNK RELEASE WILL NOT WORK, WITH OR WITHOUT THE REMOTE KEY. I CONTACTED VW OF AMERICA AND THEY REFUSE TO INDICATE THIS IS A DEFECT, EVEN THOUGH MULTIPLE COMPLAINTS ARE FOUND ONLINE BY OTHER VW OWNERS. *TR
Jul 22, 2008
DRIVER SIDE POWER DOOR LOCK MALFUNCTIONS. IT DOES NOT ALWAYS LOCK AS IT IS SUPPOSED TO WHEN DONE WITH REMOTE OR WHEN CAR REACHES SPEED FOR AUTO-LOCK FEATURE. MAY LOCK WHEN IT SHOULDN'T AS WELL-- LOCKING YOU IN VEHICLE AND/OR SETTING OFF ALARM. *JB
Dec 05, 2006
I DRIVE A 2001 VW JETTA. AS I OPENED MY GLOVE COMPARTMENT TODAY, THE HANDLE INCLUDING THE LOCK MECHANISM FELL INTO MY HAND. IT JUST BROKE OFF RIGHT THEN AND THERE. I DO NOT USE MY GLOVE COMPARTMENT OFTEN SO IT IS NOT FROM WEAR AND TEAR. MY ISSUE IS THAT NOW THERE IS A HOLE IN MY GLOVE COMPARTMENT. IF SOMEONE WAS THINKING ABOUT BREAKING IN, THIS COULD BE THE DECIDING FACTOR FOR THEM KNOWING THAT THE GLOVE COMPARTMENT IS COMPLETELY ACCESSIBLE AND AT TIMES THERE ARE VALUABLES LOCATED IN COMPARTMENTS AS WELL AS TRIGGER SWITCHES TO TRUNKS AND IN SOME CASES EVEN SPARE KEYS TO THE CAR OR A PERSON'S HOME! I DO NOT HAVE ANY OF THOSE ITEMS IN THE COMPARTMENT, BUT SOMEONE COULD BE INTRIGUED ENOUGH TO TRY TO BREAK IN. I CONTACTED THE WARRANTY COMPANY AND VOLKSWAGEN AND THE MOST THE DEALERSHIP OFFERED WAS 25% DISCOUNT TO FIX IT. JUST NOT ENOUGH TO ENSURE THE SAFETY OF THE CAR. *JB
Apr 01, 2006
DT: HOOD LATCH ABOUT 05/01/05 THE SAFETY FEATURE OF HOOD LATCH, WHICH PREVENTS HOOD FROM OPENING INADVERTENTLY FAILED. HOOD OPENED UP WHILE DRIVING ON FLAT LAND IN DRY WEATHER. WAS DRIVING ABOUT 35-40. ON A 4 LANE ROAD. DEALER IS INSTALLING NEW HOOD LATCH. HOOD LATCH IS BENT. THE ARM THAT HOLDS HOOD UP WHEN OPEN HAD TO BE REMOVED. AND FURTHER COSMETIC DAMAGE HAS RESULTED DUE TO THE HOOD LATCH. *NM
May 11, 2005
ON OUR 2001 VOLKSWAGEN JETTA MODEL, THE DRIVER DOOR LATCH FAILED WHICH IS TIED INTO THE ALARM, THE CABIN INTERIOR LIGHTS, OPEN DOOR WARNING CHIME, ETC. ON MOST AUTOMOBILES, THIS IS A SIMPLE SWITCH BUILT INTO THE DOOR JAMB. BUT ON THIS POORLY ENGINEERED VEHICLE, IT'S BUILT INTO THE DOOR LATCH IN THE DOOR, RESULTING IN THE ENTIRE DOOR HAVING TO BE TAKEN APART TO GET TO THIS PART, A $250-350 REPAIR BILL. I CALLED 3 VW DEALERSHIPS TO GET ESTIMATES, AND ALL THREE SERVICE DEPARTMENTS TOLD ME WITHIN THE FIRST MINUTE ON THE PHONE WHAT THE PROBLEM WAS AND THAT IT WAS FAIRLY COMMON. THREE YEAR OLD VEHICLES SHOULD NOT HAVE THESE KINDS OF PROBLEMS, NOR SHOULD THIS MECHANISM HAVE EVER BEEN ENGINEERED INTO A PART THAT GETS SLAMMED SHUT REPEATEDLY DAY IN AND DAY OUT. AMAZING! WE ARE UNSURE IF THE LATCH ITSELF IS SAFE OR NOT AND HAVE DECIDED TO PARK THE VEHICLE. AS I FEEL THIS IS A SERIOUS SAFETY ISSUE, I CALLED VW SERVICE REPS ABOUT THE PROBLEM BUT TO NO AVAIL. ANY HELP YOUR AGENCY CAN BE IN THIS MATTER WOULD BE HELPFUL. THIS ISN'T MY FIRST UNUSUAL PROBLEM WITH THIS VEHICLE. SINCERELY, TODD & GWEN WHATLEY TRI-CITIES, WA. *NM
Jan 18, 2005
+ 5 more complaints for this component
FUEL SYSTEM, DIESEL
9 complaints
I OWN A 2001 VW JETTA WITH THE 1.9L TDI DIESEL ENGINE. THIS VEHICLE IS MAINTAINED BY MY LOCAL VW DEALERSHIP. DURING COLD WEATHER CONDITIONS BELOW 30 DEGREES F MY VEHICLE WOULD STOP RUNNING STRANDING ME AT NIGHT IN LOCATIONS WITH LITTLE ROAD TRAFFIC OR CELL PHONE SERVICE. THIS OCCURRED APPROXIMATELY 6 TIMES REQUIRING THE VEHICLE TO BE TOWED TO A DEALERSHIP. EACH TIME THAT THE VEHICLE WAS THAWED IN THEIR SHOP AND WAS DIAGNOSED WITH "IMPROPERLY TREATED DIESEL FUEL". I METICULOUSLY PUT IN THE RECOMMENDED AMOUNT OF VW ANTI-GEL ADDITIVE TO ALL TANK FULLS OF FUEL. I ALSO CONSISTENTLY PURCHASE MY DIESEL FUEL FROM THE SAME HIGH VOLUME SUPPLIER WHO HAS NUMEROUS FLEET ACCOUNTS. I HAD BEGUN TO TRIPLE DOSE THE DIESEL FUEL ADDITIVE IN ATTEMPTS TO AVOID THIS SITUATION. AFTER NUMEROUS TIMES OF BEING STRANDED IN SINGLE DIGIT CONDITIONS AND HAVING THE SAME SITUATION OCCUR I CHECKED A TDI OWNERS WEBSITE TDICLU.COM IT SEEMS THAT THE PROBLEM LIES IN THE FUEL TANK PICK UP WHICH HAS A RESTRICTION THAT ONLY SURFACES WHEN THE FUEL THICKENS DURING THE WINTER MONTHS. THE FUEL PICKUP/SENDING UNIT COMES IN A C, D, AND AN H MODEL. MY VEHICLE HAD THE C MODEL. APPARENTLY VW OF CANADA IS AWARE OF THIS SITUATION AND WITHOUT QUESTION OR CHARGE WOULD REPLACE THEIR CUSTOMERS CARS WITH THE H MODEL. I PURCHASED THE H MODEL PICKUP/SENDER AND REPLACED IT MYSELF AND THE PROBLEM HAS DISAPPEARED. TO DATE I HAVE INCURRED MORE THAN ONE THOUSAND DOLLARS IN TOWING AND REPAIR CHARGES FOR THIS PROBLEM THAT IS CLEARLY A VW DESIGN FLAW AND ONE THAT IS ACKNOWLEDGED BY VW OF CANADA. *NM
Jan 18, 2005
I OWN A 2001 VW JETTA TDI (DIESEL). I TOOK MY CAR TO THE WEST BROAD VOLKSWAGEN, RICHMOND, VA ON 10/22/04, CONCERNING THE FACT THAT MY CAR WOULD NOT START AND THAT IT FELT LIKE THE CAR WAS NOT RECEIVING ANY FUEL. ADDITIONALLY, THE CAR IS STEADILY LOOSING ITS ABILITY TO ACCELERATE INTO TRAFFIC. NOT ONLY WAS I CHARGED $69.95 FOR A DIAGNOSTIC, BUT I WAS THEN TOLD THE INTAKE WAS FULL OF CARBON AND THAT IT WOULD COST $978.00 TO FIX THE PROBLEM! ADDITIONALLY, THE CAR DIED DURING THE SUMMER MONTHS AS I WAS TRYING TO GET ON TO THE HIGHWAY. AS THE STEERING WHEEL BECAME STIFF, I VEERED OFF OF THE ROAD TO KEEP FROM BEING KILLED! WHEN I TRIED TO RESTART THE CAR, IT FELT LIKE THE CAR WASN'T GETTING FUEL. I WAS TOWED TO THE NEAREST DEALERSHIP, BROWNS VOLKSWAGEN, MIDLOTHIAN VA. THEY KEPT MY CAR FOR 2 DAYS, TOLD ME IT WAS FIXED AND WHEN I GOT THERE THE CAR STILL WOULD NOT START. WHILE I WAS IN THE DEALERSHIP LOOSING MY MIND, THEY DID SOMETHING TO MY CAR AND IT MYSTERIOUSLY STARTED. I NEVER RECEIVED AN EXPLANATION FOR WHAT WAS WRONG WITH MY CAR, NOR DID I GET A RECEIPT DOCUMENTING WHAT HAPPENED. I DIDNT KNOW IT AT THE TIME, BUT THIS PROBLEM WAS ALREADY IN THE MAKING...THANK GOD FOR ROADSIDE ASSISTANCE!*AK
Oct 25, 2004
PURCHASED A 2001 JETTA TDI IN SEPT OF 2003 WITH 52000 KM'S. AT 64,000 KM CHECK ENGINE LIGHT WENT ON. CAR WAS DUE FOR 64,000 KM SERVICE ANYWAY. GLOW PLUG BUS BAR NEED REPLACEMENT. NOT ENOUGH, OR NO CURRENT GETTING TO GLOW PLUGS TO WARM THEM FOR THE CAR TO START. THREE WEEKS AFTER 64,000KM SERVICE, PULLED OUT OF DRIVEWAY, CHECK ENGINE LIGHT GOES ON, CHECK OIL LIGHT FLASHES, BELL GOES OFF, GLOW PLUG LIGHT FLASHES, VEHICLE FEELS SLUGGISH WITH NO POWER. MASS AIR FLOW SENSOR NEEDED REPLACEMENT (UNDER WARRENTY, $467). REPLACED NEEDLE SENSOR/INJECTOR ASSEMBLY, REPLACED FAULTY BREAK LIGHT SWITCH, TRACED AND REPAIRED WIRIING SENSOR. COST $671. IN THREE WEEKS SPENT $1250 ON SERVICE AND REPAIRS ON A THREE YEAR OLD CAR.*AK
Feb 15, 2004
DIESEL FUEL GELLING IN LOW TEMPS. VW ADMITS TO HAVING NO SOLUTION FOR THE PROBLEM. ONE OF THE MECHANICS DID ADMIT THAT THE FUEL LINE WAS TOO SMALL. WE HAVE BEEN TOWED IN TWICE LATE AT NIGHT IN DANGEROUS TEMPERATURES. FORTUNATELY MY WIFE HAD A CELL PHONE-8 YEAR OLD BOY ON BOARD ALSO. [email protected] HAD SAME PROBLEM.*AK
Feb 11, 2004
I TOOK MY CAR IN TO BE SERVICED FOR WHAT I THOUGHT WAS A TURBO PROBLEM, WHICH THE DEALER PROMISED TO COVER. IT TURNS OUT THAT MY INTAKE MANIFOLD AND EGR WERE SO CLOGGED WITH CARBON THAT MY TURBO FAILED. DEALER REFUSED TO COVER SINCE IT WAS NOT THE TURBO ITSELF.
Jan 22, 2004
+ 4 more complaints for this component
UNKNOWN OR OTHER
7 complaints
STARTER PROBLEM. WHEN STARTING THE CAR MOST TIMES WILL SCREECH REALLY LOUD. LED TO THE CONCLUSION IT IS THE STARTER FROM ONLINE FORUMS OF OWNERS OF SAME GENERATION JETTAS. SEEMS TO BE A PREMATURE WEAR ITEM. CAR HAS UNDER 130,000 MILES AND OTHER CARS OF SAME AGE AND MILEAGE DO NOT HAVE THIS ISSUE. FELL LIKE THERE IS A FAULT WITH THE STARTER.
Jan 16, 2017
CAR WILL STALL AT A 1/4 TANK OF GAS WHEN IN MOTION. IT WILL DO THIS AT ANY SPEED OR ON ANY ROAD GOING UPHILL OR DOWN HILL. HAVE PUT 3 NEW FUEL PUMPS IN CHANGED THE FUEL PUMP SOLENOID AND STILL HAVE THE PROBLEM. THIS HAS BEEN GOING ON FOR A YEAR NOW.
Oct 06, 2016
BOUGHT A 2001 VW JETTA 1.8T GLS WOLFSBURG THREE WEEKS AGO. RAINS HIT ME FOR THE FIRST TIME TODAY AND ALTHOUGH ALL DOOR SEALS ARE 100% PROPER, WATER LEAKS INTO DRIVER'S SIDE FOOTWELLS VIA HOOD LATCH RELEASE AS BEST I CAN TELL. FOUND THE CAR FLOODED WITH 1-2 INCHES OF WATER, SOAKED INTO CARPET AND CARPET PADDING. REPLACING THE CARPET AND PADDING WOULD COST AROUND 1500 DOLLARS. FIXING THE OBVIOUS DEFECT IN DRAINAGE WILL PROBABLY COST ABOUT 300 FROM READING UP ON THIS ISSUE. THIS IS A DOCUMENTED ISSUE WITH VWS. CHECK OUT HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_43960.HTML ALSO SEE HTTP://WWW.THEAUTOBAHN.COM/FORUM/SHOWTHREAD.PHP?T=12789&PAGE=1&START=&PP=10 MY ONLY ABLE COURSE OF ACTION IS TO ASCERTAIN THE CAUSE OF THE LEAK AND FIX THAT MYSELF WITH ANY LUCK. THEN IT LOOKS LIKE A GAME OF CUTTING AND PEELING THE CARPET BACK TO DRY THE PADS TO AVOID MOLD AND ODOR, NEITHER OF WHICH WILL I BE ABLE TO ACTUALLY PREVENT FULLY. OF COURSE THE PREVIOUS OWNER HAS NO MEMORY OF THE ISSUE. BUT IT'S NOT JUST ME, CHECK OUT THE FORUMS I PROVIDED WEB ADDRESSES TO. *JB
Oct 23, 2007
APPROXIMATELY 3 MONTHS AFTER PURCHASING MY 2001 JETTA, I NOTICED A CRAYON/WAX SMELL THROUGHOUT THE INTERIOR OF THE CAR. EVERY ONE OF MY PASSENGERS HAS COMMENTED ON THE PUNGENCY OF THE CRAYON SMELL. A COUPLE MONTHS LATER, I BROUGHT MY CAR IN TO BE SERVICED AND NOTIFIED THE DEALER OF THIS SMELL, AND HE RESPONDED THAT THIS WAS THE "STANDARD VOLKSWAGEN SMELL". OTHER SUBSEQUENT DEALERSHIPS HAVE CLAIMED THAT THEY HAVE NEVER EVEN HEARD OF THIS SMELL BEFORE. ON HOT DAYS, THE SMELL BECOMES GROSSLY PUNGENT AND HAS CAUSED ME AND MY PASSENGERS HEADACHES AND NAUSEA. THE SMELL EVEN STAYS IN MY CLOTHES FOR DAYS. I AM AFRAID WHETHER THIS SMELL IS TOXIC. *JB
Oct 12, 2007
I PURCHASED A NEW 2001 TDI JETTA. I HAVE HAD THREE MASS AIR SENSORS REPLACED, TWO OF WHICH WERE COVERED UNDER MY EXTENDED WARRENTY AT APPROXIMATELY 37,000 MILES, THIS LAST ONE WAS NOT. VW REFUSED TO ASSIST WITH THE REPAIR. ALSO, A DEALER PREVIOUSLY TOLD ME BACK IN AUGUST 2002 THAT I NEEDED $700.00 WORTH OF GLOW PLUG SENSORS AND GLOW PLUGS. I HAD THEM REPLACE THE SENSOR FOR $400.00. THEY DID NOT HAVE THE GLOW PLUGS IN STOCK. INCIDENTLY MY CAR STARTED EVERY TIME THIS WINTER IN THE FREEZING COLD. IT TURNS OUT THAT THEY WERE NOT BAD AFTER ALL AND THAT I NEEDED A GLOW PLUG HARNESS FOR $118.00., WHICH I FOUND OUT LAST WEEK WHEN IT BROKE DOWN ON ME AGAIN. IF I HAD REPLACED THE PLUGS I WOULD HAVE WASTED ANOTHER $300.00. LAST WEEK MY CAR DISPLAYED THE SAME SYMPTOMS AS IT DID WHEN MY MASS AIR SENSOR FAILED THE FIRST TWO TIMES. I TOOK IT TO THE FIRST DEALER THAT I COULD GET IN TO AND THEY TOLD ME NEEDED TO CLEAN MY INTAKE MAINFOLD, REPLACE THE FUEL FILTER, AIR FILTER, GLOW PLUG HARNESS AND MASS AIR SENSOR FOR $1200.00. I UNDERSTAND THAT THEY HAVE TO VW HAS TO REPLACE GREATER THAN 50% OF THEIR MASS AIR SENSORS. WHY ARE THEY NOT RECALLED. I DRIVE 100 MILES TO WORK EACH WAY AND THIS CAR HAS BEEN AN EXPENSIVE LET DOWN. I HAVE NO FAITH IN THE VW COMPANY AND ONCE THEY GET YOUR MONEY THEY DO NOT SEEM TO CARE AT ALL. THE CAR IS UNSAFE. I WILL CONTINUE TO PURSUE THEM UNTIL I GET SOME RESOLUTION.
May 01, 2003
+ 2 more complaints for this component
SUSPENSION
7 complaints
I WAS TRAVELING DOWN I40 WEST BOUND ON THE APPOXIMATE DATE. THE PAVEMENT WAS WET, BUT NOT RAINING. I HAVE NOTICED MY JETTA'S STEERING A LITTLE SQUIRRELLY OVER THE LAST MONTH. WHEN I HIT A "LUMP" IN THE ROAD THE CAR DRAGGED TO THE LEFT. I STEERED TO THE RIGHT WHICH SENT THE VEHICLE INTO A SPIN. I SPUN OUT BUT DID NOT HIT ANYTHING. WHEN I TOOK MY JETTA TO THE SHOP, THE OWNER SAID IT WAS A CONTROL ARM AND BUSHING PROBLEM. HE STATED THIS WAS A NOTORIOUS PROBLEM WITH THIS VEHICLE. I HAD REPAIRS DONE TO THE LEFT SIDE WHICH AMOUNTED TO $275.44 AND STILL NEED TO GET THE OTHER SIDE DONE. *TR
Jul 01, 2007
CONDITIONS: NORMAL DRIVING, APPROXIMATELY 25 MILES PER HOUR ON A CITY STREET. FAILURE: FRONT LEFT DRIVERS SIDE COIL SPRING FRACTURED THROUGH. THE LEFT CORNER OF THE CAR DROPPED, THE CAR JERKED SUDDENLY TO THE LEFT. THIS WOULD HAVE BEEN CATASTROPHIC AT HIGHWAY SPEEDS OR IF OTHER VEHICLES WERE PRESENT. VEHICLE IS NOT SAFE TO DRIVE IN IT'S CURRENT STATE DUE TO THE LEFT CORNER BEING NOT LEVEL, SPRING MISSING PART OF IT'S LENGTH, STEERING (STRUT) BINDING. CORRECTIVE ACTIONS: VOLKSWAGEN OF AMERICA WILL NOT REPLACE THE DEFECTIVE PART AND IS NOT INTERESTED IN THE POTENTIAL LIFE SAFETY CONCERNS REGARDING THIS FAILURE. I DIRECTLY CONTACTED THE O.E.M. SPRING MANUFACTURER (EIBACH). THIS MAY RESULT IN A REPLACEMENT OF THE DEFECTIVE SPRING AND FAILURE ANALYSIS OF THE PART, TO BE DETERMINED. *JB
Aug 02, 2006
A DEFECT WITH MY RIGHT REAR WHEEL BEARING WAS DETECTED OVER TWO WEEKS AGO. IT IS FAULTY. MY CAR HAS 32000 MILES ON IT. I CONTACTED THE DEALER FOR ITS REPLACEMENT. THE DEALER DIAGNOSED THE PROBLEM, AND SAID IT SHOULD BE COVERED UNDER THE POWERTRAIN WARRANTY. HOWEVER, HE LATER CAME BACK AND SAID VOLKSWAGEN WOULD NOT COVER IT. I HAVE AN EXTENDED WARRANTY, BUT I AM BEING ASKED TO PAY THE DEDUCTIBLE. THE CUSTOMER SERVICE AGENT AT VOLKSWAGEN (I CALLED THE COMPANY DIRECTLY) SAID THEY WOULD "NOT OFFER ANY GOODWILL IN THIS CASE". I KNOW THIS IS A DEFECTIVE PART, YET VW IS REFUSING TO TAKE 100% CARE OF IT. IT IS A SAFETY ISSUE AND NEEDS TO BE REPLACED IMMEDIATELY.*AK
Aug 22, 2003
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE IGNITION COIL PACKS. ALSO STATED THAT WHILE DRIVING THE VEHICLE THE ENGINE LIGHT CAME ON AND THE VEHICLE LOSES POWER AND STALLS. DEALER WAS CONTACTED AND STATED THE IGNITION COILS WERE BAD AND NEEDED TO BE REPLACED BUT THEY ALSO TOLD THE CONSUMER THAT THEY DID NOT KNOW FOR HOW LONG THEY WERE GOING TO LAST FOR. TS
Jan 22, 2003
CONSUMER NOTICED A DECREASE IN ACCELERATION ABILITY. DEALER INFORMED CONSUMER THE COIL SPRINGS WERE BAD. BUT WILL ONLY REPLACE THEM AS THEY GO OUT. CONSUMER FEELS UNSAFE DRIVING WITH 3 DEFECTIVE COIL SPRINGS. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
Jan 14, 2003
+ 2 more complaints for this component
VEHICLE SPEED CONTROL
7 complaints
DT*: THE CONTACT STATED WHEN DRIVING 5-25 MPH ON A GRAVEL DRIVEWAY, THE CRUISE CONTROL ENGAGED AND THE VEHICLE ACCELERATED. THIS OCCURRED WHEN THE VEHICLE HIT ANY BUMP OR POTHOLE ON 50-70 OCCASIONS. WHEN THE BRAKES WERE APPLIED, THE CRUISE CONTROL WOULD DISENGAGE ALLOWING THE VEHICLE TO SLOW. THE SERVICE DEALER AND MANUFACTURER WERE NOT ALERTED. UPDATED 02/06/07. *JB
Dec 13, 2006
I WAS AT A FULL STOP AT A RED LIGHT WAITING TO CROSS A BUSY HIGHWAY WHEN SUDDENLY. AND WITHOUT WARNING, THE CAR STARTED ACCELERATING ON ITS OWN. MY FIRST REACTION WAS TO PUSH ON THE BRAKES HARDER. THIS DID NOTHING. THE CAR KEPT ACCELERATING TO SUCH A RATE THAT THE BACK END STARTED FISHTAILING AROUND TO THE RIGHT. I HAVE A CDL LICENSE AND REACTED BY PUTTING THE CAR INTO NEUTRAL. THIS REACTION DEFINITELY SAVED A MAJOR ACCIDENT. THE CAR WAS DOING ITS BEST TO FORCE ME INTO MOVING TRAFFIC. THE NEXT PERSON THIS HAPPENS TO MIGHT NOT BE SO LUCKY. THE CAR WAS TOWED TO THE LOCAL VW DEALERSHIP. AFTER KEEPING MY CAR 2 WEEKS, THEY STILL COULDN'T COME UP WITH A PLAUSIBLE EXPLANATION FOR WHY THIS HAPPENED. THEY DID REMOVE THE ON/OFF BUTTON FOR THE CRUISE CONTROL, BUT THEY CAN'T GUARANTEE ME THAT THIS IS WHAT CAUSED THE MALFUNTION. NORMALLY THE CRUISE CONTROL WOULD DE-ACTIVATE WHEN THE BRAKES ARE PRESSED. I REMAIN WITHOUT A REASONABLE EXPLANATION OR REPAIR.*AK
Feb 22, 2005
WHILE DRIVING VEHICLE LOST POWER WHEN ACCELERATOR PEDAL WAS DEPRESSED. A TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
May 11, 2004
MY WIFE WAS PULLING INTO AN UPHILL PARKING SPOT AND PRESSED THE BRAKE TO STOP. INSTEAD, THE CAR ACCELERATED OUT OF CONTROL AND HIT A CONCRETE BLOCK WALL, WHICH CAUSED THE AIRBAGS TO DEPLOY AND DAMAGED THE FRONT OF THE CAR. THE CAR THEN REVERSED ITSELF AND MY WIFE HAD TO PULL THE EMERGENCY BRAKE TO BRING THE CAR TO A STOP. *LA
Apr 06, 2004
WHEN TRYING TO ACCLERATE VEHICLE WOULD HESITATE, CAUSING A DISTRACION TO THE CONSUMER. DEALER HAS BEEN NOTIFIED. *AK *TS
Sep 12, 2003
+ 2 more complaints for this component
TIRES
5 complaints
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE VEHICLE IS EQUIPPED WITH MICHELIN PRIMACY MXV4 TL TIRES, SIZE 195/65R15 (NA). WHILE DRIVING APPROXIMATELY 80 MPH, THE REAR DRIVER SIDE TIRE SUDDENLY HAD A BLOW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE TIRE WAS COMPLETELY DESTROYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN, TIRE FAILURE MILEAGE, AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. JCC
Aug 07, 2014
WHILE MY WIFE WAS DRIVING AT 65MILE PER HOUR....THE MADE IN BRAZIL, SUMMIT TIRE P195/65R15 DRIVERS SIDE REAR TIRE...INSIDE TREAD FAILED. THE BLOWOUT, BROKE FIVE BANDS, AND LOST ABOUT FOUR SQUARE INCHES OF TIRE AT THE BLOWOUT SITE. TIRES ARE INFLATED TO 35PSI, AND SHOWS NO SIGN THAT IT WAS CAUSED BY IMPACT DAMAGE. THE TIRES HAD BEEN REPLACE LESS THEN TWO YEARS AGO, AND HAD ABOUT TWENTFIVE THOUSAND MILES ON THEM AT THE TIME. DAMAGE WAS CAUSED TO THE RIM, WHEEL COVER AND WHEEL LOCKS BY A ROADSIDE TECH. WHOM ATTEMPTED TO CHANGE THE TIRE. I WAS ABLE TO REPLACE TIRE AND HAVE A NEW ONE INSTALLED AT THE TIRE CENTER WHERE IT WAS ORIGINALLY PURCHASED. THE TIRE TECH. INDICATED THAT THE OTHER TIRE THAT I WANTED REPLACED AT THE SAMETIME WAS A "GOOD TIRE", AND AS NOTED BY MYSELF AND THE TIRE TECH. STILL HAD NOT REACHED THE WEAR GAGE. I EXPLAINED THAT THE TWO TIRES HAD BEEN REPLACED AT THE SAME TIME...AND DUE TO THE BLOWOUT, I DID NOT FEEL THAT THE BATCH MAYBE DEFECTIVE. *TR
Dec 12, 2007
DRY ROT OF ALL 4 DOUGLAS TIRES. DURING STATE INSPECTION AT VOLKSWAGEN DEALERSHIP/REPAIR IN NORTH GREENBUSH NY - FAILED INSPECTION DUE TO ALL 4 TIRES BEING DRY ROTTED.
Nov 28, 2006
TIRE FLAT, HAS DEVELOPED "BUBBLES" IN SIDEWALL. RUBBER APPEARS TO BE SEPARATING FROM TIRE SIDEWALL. COULD RESULT IN A BLOWOUT. MR
Sep 29, 2002
TIRE FLAT, HAS DEVELOPED "BUBBLES" IN SIDEWALL. RUBBER APPEARS TO BE SEPARATING FROM TIRE SIDEWALL. COULD RESULT IN A BLOWOUT.
Sep 29, 2002
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
5 complaints
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STARTED THE IGNITION AND THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TEN TIMES AND THEY STATED THAT THE FAILURE WAS RELATED TO THE AIR FILTER SENSOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 42,000.
Nov 03, 2008
CEL LIGHT WOULD TURN ON AND OFF. CAR STARTED TO IDLE BAD, SOMETIMES IT WOULD NOT MOVE WHEN COLD EVEN WITH GAS FULLY DEPRESSED. THEN THE CAR BEGAN TO STALL WHILE DRIVING. I TOOK IT TO THE DEALER AND THEY REPLACED THE MAF BUT THE SYMPTOMS ARE STILL HERE AND THE CAR IS RETURNING TO THE SHOP TODAY. I HAVE READ MANY, MANY ACCOUNTS OF THE SAME ISSUE. *NM
Jun 26, 2006
DT*: THE CONTACT STATED THE VEHICLE COOLANT LEAKED INTO THE ELECTRICAL WIRING HARNESS. AN INDEPENDENT REPAIR SHOP PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODES DISPLAYED. UPON FURTHER INSPECTION, THE MECHANIC DETERMINED THERE WAS A COOLANT MIGRATION PROBLEM. THE ELECTRICAL WIRING HARNESS WAS CORRODED DUE TO THE COOLANT LEAK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO AWAIT REPAIR.
May 17, 2006
REPLACEMENT OF COIL PACK ON MY 2001 JETTA GLX. *MR THE CONSUMER REQUESTED REIMBURSEMENT. THERE WERE ALSO ELECTRICAL PROBLEMS. *SC
Jun 02, 2004
I HAD A COIL PACK BURN OUT ON MY 2001 VW JETTA - IT HAS 21000 MILES. IT APPEARS TO BE A KNOWN PROBLEM AND MANY PEOPLE ARE EXPERIENCING THIS FAILURE. VW (AND AUDI) WILL ONLY REPLACE COILS WHEN THEY INDIVIDUALLY BURN OUT. VW/AUDI SHOULD RECALL AND REPLACE ALL COILS EITHER AT THE TIME OF BURN OUT OR BEFORE IT BECOMES AN ISSUE. THE NUMBER OF PEOPLE WHO HAVE HAD THIS PROBLEM SUGGEST THAT THE COILS ARE EITHER DEFECTIVE OR THE DESIGN OF THE VEHICLE IS FAULTY. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS EVEN IF THE VEHICLES WARRANTY HAS EXPIRED. TS
Dec 27, 2002
ENGINE
4 complaints
THE CHANGE IN GEARS FEELS ROUGH. IT SEEMS AS IF THE GEARS ARE SKIPPING OR BEING FORCED. I WAS DRIVING THE VEHICLE AND I WENT TO ACCELERATE THE GAS PEDAL PRESSED DOWN BUT THE CAR DID NOT ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING. WHEN ACCELERATING THE CARS FEELS AS IF IT IS STRUGGLING.
Mar 01, 2019
THE CAR DIES WHILE DRIVING. IT HAS HAPPENED AT DIFFERENT SPEEDS BOTH ON THE FREEWAY AND ON THE STREETS. THE GAS PEDAL SUDDENLY STOPS WORKING, ENGINE SHUTS OFF. WHEN I PULL TO THE SIDE AND TURN THE IGNITION OFF AND THEN ON AGAIN, THE CAR STARTS WORKING AGAIN. I TOOK THE CAR TO THE AUTO SHOP, BUT THE ISSUE WASN'T IDENTIFIED AFTER THE INSPECTION, TEST DRIVING AND CODE READING.
Jul 15, 2015
ON MY WAY TO AN APPOINTMENT 1 DAY LAST YR, I HAD MY AIR CONDITIONER ON THEN MY CAR STARTS OVERHEATING. I WAS PANICKING, I HAD NO IDEA WHAT TO DO, ESPECIALLY SINCE THIS WAS MY FIRST CAR. I BARELY GOT HER IN 2011 AND I'VE HAD ENDLESS PROBLEMS WITH HER. WHEN SHE RUNS GOOD, SHE RUNS GREAT BUT OHH WHEN SHE HAS PROBLEMS, SHE BRINGS YOU ABSOLUTE HELL. IT BEGAN AS A SLOW LEAK & ODDLY ENOUGH ONLY LEAKING SOMETIMES. WE TOOK MY JETTA TO A SHOP IN VALENCIA AND GOT THE HOSES AND THERMOSTAT REPLACED. WHATEVER REASON THE MECHANICS DID NOT NOTICE IT, OR NOTICED IT & WERE TRYING TO SQUEEZE MORE MONEY OUT OF ME WHILE THEY DID A TEMPORARY FIX. BARELY THIS YEAR I DISCOVERED THANKS TO MY HANDY MECHANICS SAVVY BOYFRIEND - THAT IT WAS MY WATER PUMP WHICH IS DEFECTIVE. 2 INJURIES OCCURRED TO MY BOYFRIEND THANKS TO THIS OVERHEATING PROBLEM. DRIVING ON THE FWY WE STOPPED TO PUT WATER (RELIGIOUSLY CARRYING 4 GALLONS OF WATER IN THE CAR AT ALL TIMES) IN 100* WEATHER W/ NO A/C & ME BEING SEVERELY HEAT INTOLERANT, MY BOYFRIEND TOOK OFF THE CAP TO THE RADIATOR. THAT'S WHEN BOILING HOT WATER EXPLODED ALL OVER HIM. LUCKILY I'M FIRST AID CERTIFIED AND HAD MY FIRST AID KIT HANDY & TENDED TO HIM. HE BEGAN TO BLISTER INSTANTANEOUSLY. THAT SAME INCIDENT OCCURRED AGAIN BUT WITH MY TEMP. GAUGE READING AT REGULAR TEMP. STILL EXPLODING ALL OVER HIM. I WAS LEFT TRAUMATIZED SEEING MY BOYFRIEND GET BURNT AND SO SEVERELY IN PAIN, AS WELL AS MY OWN EXPERIENCE WHEN I WAS ALONE: MY CAR SHUT OFF ON ME AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN THE TRAFFIC COMING FROM BEHIND ME HAD A SLOW REFLEX TO MY EMERGENCY FLASHERS: I ALMOST GOT HIT 5 TIMES: LUCKY FOR ME, MY HORN WORKS. WELL, NOW THE WATER LEAKS OUT JUST AS QUICKLY AS WE POUR IT IN. MY CAR IS A MAJOR SAFETY HAZARD AND SHE'S ALL I HAVE. I'M JOBLESS & HOMELESS RIGHT NOW & IF I WERE TO LOSE MY CAR, I'D BE LEFT COMPLETELY HOPELESS HAVING TO START FROM SCRATCH AGAIN. *TR
Sep 08, 2014
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING OIL EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 79,295.
Sep 06, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
4 complaints
MALFUNCTION INDICATOR LAMP (MIL) : THE MALFUNCTION INDICATOR LIGHT NEVER GO OFF AFTER STARTED THE ENGINE. *TR
Jan 04, 2010
MY BRAKE LIGHTS ARE CONSTANTLY GOING OUT. I WILL REPLACE THE LEFT AND THEN A MONTH OR SO LATER I HAVE TO REPLACE THE RIGHT, OR THE CENTER BRAKE LIGHT OR THE LICENSE PLATE LIGHT. I AM REPLACING ABOUT 4-5 LIGHTS PER YEAR ON THE REAR OF THE VEHICLE. *TR ALSO NUMEROUS ELECTRICAL PROBLEMS. 1/2 OF THE INTERIOR LIGHTS ARE NO LONGER WORKING, AND WHEN I UNLOCK THE CAR IT WILL AUTOMATICALLY LOCK ON ME WITHIN 15 SECONDS UNLESS I START THE ENGINE.
Mar 02, 2008
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE INTERMITTENTLY STALLED WITHOUT WARNING AND THE BRAKE LIGHTS WERE INOPERATIVE. THE CONTACT INSPECTED THE VEHICLE, AND DETERMINED THE SPARK IGNITION COIL AND BRAKE LIGHT SWITCH HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 04V096000, REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED. *AK UPDATED 10/30/2006 - *NM
Oct 12, 2006
I'VE EXPERIENCED SEVERAL PROBLEMS WITH MY 2001 VOLKSWAGEN JETTA GLX. I STILL WONDER WHY IT'S NOT A LEMON. HAD PROBLEMS WITH THE BRAKE SWITCH WHICH WAS A RECALL. I ALSO HAD PROBLEMS WITH THE CHECK ENGINE LIGHT. TECHNICIANS MADE DIAGNOSTIC CHECK AND SAID I NEEDED THE HEAT SENSOR CHANGED SO I DID. AFTER A WEEK, CHECK ENGINE LIGHT LIT UP AGAIN SO I BROUGHT IT BACK TO THE DEALERSHIP AND HAD ANOTHER DIAGNOSTIC CHECK WHICH I PAID FOR AGAIN 78 BUCKS. THIS TIME THE TECH'S SAID I NEEDED THE SPARKS AND WIRES CHANGED BECAUSE IT WAS SHOOTING BLANKS. PRE-PAID FOR THE PARTS AND WHEN THE PARTS ARRIVED, I BROUGHT MY CAR BACK TO GET IT FIXED SO I DID. LATER, I GOT CALL FROM THE SERVICE REPS AND SAID MY IGNITION COIL BROKE SO THEY HAD TO ORDER THAT AGAIN. AFTER EVERYTHING WAS SAID AND DONE. I JUST WANTED TO LET MY FINANCER TO JUST VOLUNTARILY REPO THE PIECE OF TRASH. ONE MORE BREAK DOWN AND I'M HIRING A LEMON ATTORNEY. THIS IS TOO MUCH. *JB
Jul 15, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
4 complaints
MY 2001 VW JETTA JUST ROLLED 30000 ON THE ODOMETER. I HAVE HEARD THAT THERE ARE PROBLEMS WITH THE BRAKE PADS ON THE REAR OF THE CAR. I HAD TO PAY $350 TO GET THE PADS REPLACED AND GET THE ROTORS REFINISHED. I DON'T DRIVE THE CAR UNUSUALLY HARD AND DID NOT EXPECT THE BRAKES TO GO SO QUICKLY. ALSO, THIS PAST WINTER, ALL OF THE SPARK PLUGS WERE SHOT. THIS NOT SURPRISINGLY OCCURRED RIGHT AFTER THE WARRANTY EXPIRED. I HAVE HAD NUMEROUS LITTLE PROBLEMS WITH THE CAR SINCE I BOUGHT IT. I AM LEANING TOWARD NEVER LOOKING TO PURCHASE A VOLKSWAGEN AGAIN. *JB
May 07, 2003
SMOLDERING FIRE PUT OUT WITH FIRE EXTINGUISHER. MAY BE RELATED TO ANTILOCK BRAKE SYSTEM RECALL. WILL CONTACT DEALER AND MANUFACTURER.*AK
Jul 14, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
May 04, 2002
ABS LIGHT CAME ON AT STARTUP, CONTACTED DEALER SERVICE AND TOLD THEM OF THE PROBLEM, ASKED IF SAFE TO DRIVE. THEY REPLIED YES WITHOUT ABS. DROVE 30MI HOME, STOPPED AND SHUTOFF CAR, 1MINUTE LATER, LARGE AMOUNTS OF SMOKE FROM UNDER HOOD AND IN CABIN. FIRE DEPT RESPONDED. NO VISIBLE FLAME, BUT BURNED WIRING WAS EVIDENT. DEALER HAS ONLY CONFIRMED SO FAR THAT THE ABS CONTROLLER, PUMP AND WIRING HARNESS HAS SHORTED OUT.*AK
Oct 01, 2001
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
3 complaints
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT REPORTED TRANSMISSION FAILURE ON THE VEHICLE. THE DEALER REMEDIED THE TRANSMISSION FAILURE AND ONE MONTH LATER, THE PROBLEM RECURRED. THE CONTACT STATED THAT THE EPC LIGHTS BEGAN TO MALFUNCTION. WHEN THE LIGHTS ILLUMINATED THE CURRENT SPEED IN WHICH THE CONTACT WAS DRIVING, REDUCED DRASTICALLY. THE INDICATOR ILLUMINATED INTERMITTENTLY WHILE DRIVING TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AS BAD WIRING AND PERFORMED THE REMEDY, BUT THE FAILURE CONTINUES TO PERSIST. THE CONTACT THEN STATED FAILURE WITH THE BRAKE PEDAL SWITCH, HOWEVER IT WAS UNABLE TO BE DUPLICATED BY THE DEALER. THE BRAKE PEDAL SWITCH FAILURE ALSO CONTINUED TO PERSIST. THE CURRENT MILEAGE IS 52,908 , AND FAILURE MILEAGE WAS 1,000.AK
Apr 04, 2007
THE GEAR WAS HARD TO SHIFT OUT OF PARK AND THE BRAKE SENSOR NEEDED TO BE REPLACED. *JB
May 22, 2003
TRANSMISSION REPLACED ON FEBRUARY 8, AND ABS SENSOR REPLACED ON FEBRUARY 21. BRAKES HAD FAILED. *AK
Feb 22, 2001
STEERING
3 complaints
WHILE DRIVING AROUND TOWN PRIOR TO HAVING A FEW DAYS OFF FOR THE 4TH, I NOTICED A SQUEAKY BELT NOISE WHEN I TURNED THE WHEEL. I CHECKED THE POWER STEERING FLUID LEVEL AND IT WAS ABOUT HALF FULL. I ADDED FLUID AND THE NOISE WENT AWAY. I SCHEDULED AN APPOINTMENT WITH THE DEALER FOR THE DAY AFTER THE HOLIDAY. THE NEXT DAY ON THE 4TH SMOKE STARTED TO COME FROM UNDER THE HOOD AND THE VEHICLE WAS NEARLY IMPOSSIBLE TO STEER. ADDING STEERING FLUID DID NOTHING SINCE IT SEEMED TO BE LEAKING OUT SOMEWHERE. I MANAGED TO GET THE CAR HOME AND IMMEDIATELY TOOK IT TO THE DEALER THE NEXT DAY. I ASSUMED IT WAS THE STEERING PUMP AND WAS NOT TOO CONCERNED. AFTER EXAMINING THE CAR THE DEALER FOUND THAT IN FACT THE STEERING RACK HAD BURNED OUT. I WAS QUOTED $2000 TO REPLACE THE STEERING RACK, TIRE ROD ENDS, AND POWER STEERING PUMP. MY SECOND OPTION SUGGESTED BY THE SERVICE DEPARTMENT WAS TO BUY A NEW CAR. I DEMANDED TO SPEAK WITH THE SHOP MANAGER WHO FEIGNED CONCERN AND INTEREST IN HELPING ME RESOLVE THE ISSUE. HE PASSED IT TO THE LOCAL REPRESENTATIVE WHO REFUSED TO DO ANYTHING BECAUSE OF THE MILEAGE. NOT THE FIRST TIME VWOA WAS LESS THAN HELPFUL I HAD THE WORK DONE AT A LOCAL GARAGE WITH AFTER MARKET PARTS FOR LESS THAN HALF THE DEALER QUOTE. *JB
Nov 17, 2006
LEFT TIE ROD LOOSENED UP FROM THE OUTER PIECE FROM THREADS STRIPPING. *TT
May 31, 2003
THE 2001 VW JETTA HAS HAD THREE O2 (OXYGEN) SENSOR FAILURES SINCE PURCHASE IN SEPTEMBER 2000. IN ADDITION HAVE EXPERIENCED THE NEED, ACCORDING TO DEALERSHIP, TO HAVE O2 SENSOR CLEANED, WHICH AGAIN CAUSED ENGINE LIGHT TO APPEAR. HAVE TALKED TO VW OF AMERICA, CLAIM MY JETTA IS NOT ONE OF THE CARS ISSUED AS A RECALL FOR THE O2 ISSUED ON 1/11/2002. YET IT IS A CONTINUAL PROBLEM. HAVE SPOKEN TO TWO VW MECHANICS. THEY CLAIM VW IS AWARE THEIR SUPPLIER OF THE PART HAS MANUFACTURED FAULTY O2 SENSORS, YET CONTINUE TO PURCHASE THESE PARTS. TALKED TO AN INDEPENDENT MECHANIC ON AN O2 NEEDING A 'CLEANING'. INDEPENDENT MECHANIC STATED THIS SHOULD NOT BE NECESSARY FOR ANY VEHICLE. MAKES ME WONDER IF THIS IS TO AVOID THE LEMON LAW -- LIST THE REPAIR AS A CLEANING INSTEAD OF REPLACEMENT. VW OF AMERICA HAS ISSUED ME A CASE NUMBER, YET VW FEELS THIS IS A DEALER PROBLEM NOT A CORPORATE PROBLEM. I STRONGLY DISAGREE, BASED ON HAVING AN O2 SENSOR FAIL FROM TWO VW DEALERSHIPS. THE DEALERSHIPS CAN ONLY SUPPLY THE PARTS FROM THE MANUFACTURER INWHICH VW HAS AUTHORIZED. CONFIDENCE IN VW'S RECALL JARRED. EXPERIENCE WITH THEIR COSUMER SERVICE AND SATISFACTION DISMAL. MY JETTA IS EXPERIENCING SOME SITUATIONS AS THE RECALLED CARS, YET I AM NOT COVERED UNDER THE RECALL UMBRELLA. HOW DO I BEST PROTECT MY SAFETY, AS WELL AS MY INVESTMENT, MY CAR, WHEN IT COMES TO VW PRACTICES? DT
Nov 13, 2002
SERVICE BRAKES, AIR
3 complaints
DT*: THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE ABS LIGHT ILLUMINATED. THE BRAKES MAKE A RATTLING NOISE, AND DEPRESSING THE BRAKE PEDAL BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS ALSO UNABLE TO DUPLICATE THE PROBLEM. THERE IS A NHTSA RECALL # 02V031000 WHICH PERTAINS TO THE HYDRAULIC ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Jul 27, 2006
REAR BRAKE PADS/ROTORS: PREMATURE WEAR, AT 25K. WENT TO DEALER THEY TOLD ME THAT IT WAS MY FAULT FOR USING THE BRAKES TOO MUCH AND THAT IT WAS GOING TO BE $650 FOR PARTS AND LABOR. WENT TO A MIDAS HAD THEM REPLACED FOR $250 AND WAS TOLD THERE THAT BRAKES SHOULD NOT WEAR OUT THAT SOON ON A NEW CAR.
Nov 10, 2004
CONSUMER RECEIVED A RECALL NOTICE ON THE ABS CONTROL UNIT IN MARCH 2002. AN APPOINTMENT COULD NOT BE MADE UNTIL JULY 10, 2002. THE ABS LIGHT & BRAKE LIGHT ILLUMINATED. CONSUMER WAS TOLD TO CONTINUE DRIVING THE CAR UNTIL JUNE 25. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP WHERE THEY WERE APPALLED THAT UNDER THE SEVERITY OF THE ABS UNIT CONSUMER WAS TOLD TO KEEP DRIVING. *JG
Nov 04, 2002
EQUIPMENT
3 complaints
MY 2001 VOLKSWAGEN JETTA FELL OFF THE JACK WHILE MY SON WAS CHANGING A TIRE THIS MORNING. THE JACK, PROVIDED BY THE MANUFACTURER WITH THE VEHICLE, APPEARS TO HAVE SOME SORT OF DESIGN DEFECT. I WAS ABLE TO RAISE THE VEHICLE AND REPLACE THE TIRE USING THE JACK PROVIDED WITH A 1994 VOLVO 940. *JB
Apr 22, 2006
CONSUMER STATES THE QUALITY OF THE RADIO ANTENNA IS POOR. *SLC
Jan 08, 2001
CONSUMER STATES THE QUALITY OF THE RADIO ANTENNA IS POOR. *SLC
Jan 08, 2001
SEAT BELTS
3 complaints
DURING AN ACCIDENT, THE FRONT SEAT BELTS DID NOT LATCH PROPERLY CAUSING INJURIES. DEALER HAS BEEN NOTIFIED. PH
Feb 03, 2003
VEHICLE WAS REAR-ENDED AND THE FRONT PASSENGERS SEAT BELT FAILED TO LOCK UP. DEALER/MANUFACTURER WERE NOTIFIED.*AK *JB
Feb 05, 2002
WHILE INSTALLING A CSS ALL REAR SEAT BELT BUCKLES AND ANCHORS WERE PULLED OUT.*AK
Mar 02, 2001
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
3 complaints
VEHICLE STALLS AT ANY SPEED/ ANY TIME. SHORTLY AFTER PURCHASE ENGINE CHECK LIGHT CAME ON. TAKEN TO DEALER WHO REPAIRED. HOWEVER, VEHICLE STALLS ON A DAILY BASIS, TAKEN TO DEALER 6 TIMES, CANNOT REMEDY PROBLEM. *AK
Sep 19, 2001
SHORTLY AFTER PURCHASE OF THE VEHICLE THE ENGINE BEGAN TO SPUTTER AND SHAKE WITH THE CHECK ENGINE LIGHT ILLUMINATING, CONSUMER RETURNED VEHICLE TO DEALERSHIP TO FIX TEMPERATURE REGULATOR IN THE ENGINE SYSTEM, HOWEVER AFTER REPAIR THE VEHICLE'S ENGINE LIGHT ILLUMINATED AND CONSUMER LOST ALL BRAKING ABILITY. THE DEALERSHIP AND MANUAL STATE THAT IT IS OK FOR THE DRIVER TO CONTINUE TO DRIVE THE VEHICLE WITH THE CHECK ENGINE LIGHT ON, BUT WHEN LIGHT IS FLASHING DO NOT DRIVE, THE BRAKES AND ENGINE FAILURE OCCURRED WITHOUT FLASHING LIGHTS FOR PROPER WARNING. *MJS
Jun 11, 2001
CHECK OIL LIGHT CAME ON. AFTER CHECKING DIPSTICK FOUND THAT IT WAS COMPLETELY EMPTY. TOOK CAR NEXT DAY DIRECTLY TO DEALER AND FOUND THEY KNOW OF PROBLEM WITH THE CAR BURNING OIL AND IT WAS "NORMAL FOR THE CAR TO DO THAT UNDER 10,000." CAR WAS SERVICED AT MINUTEMAN VW FOR 5K SERVICE. CAR TAKEN TO SAME LOCATION. THEY SUGGESTED WE PUT OIL IN CAR AND COME BACK TUESDAY. WE DROVE AWAY BUT RETUNED AFTER 10 MINUTES TO GET RENTAL CAR. THE VEHICLE GAVE NO SIGNS ABOUT AN OIL LEAK BEFOREHAND NOR HEAVY SMOKE FROM THE EXHUAST. UNFORTUNATELY, I DID NOT GET A CHANCE TO CHECK THE SPARK PLUGS. IS THERE ANY RECOURSE WE CAN HAVE SINCE THIS DEFECT NO MATTER HOW MANY TIMES WE TAKE IT BACK WILL DEVALUE OUR VEHICLE? PLEASE ADVISE.
May 26, 2001
VISIBILITY,STRUCTURE
2 complaints
DEBRIS FROM GASKETS IN AIR VENTILATION SYSTEM EXITS THE AIR VENTS AND HITS THE OCCUPANTS. THE DEBRIS, ON OCCASION, HIT THE DRIVER IN THE EYE CAUSING TEMPORARY LOSS OF VISION. THE DEBRIS FLYING OUT INTO THE FACE OF THE DRIVER OR OTHER VEHICLE OCCUPANT IS ALWAYS A DISTRACTION TO DRIVER ATTENTION TO DRIVING EVEN WHEN DIRECT CONTACT WITH THE EYE(S) DOES NOT OCCUR. *TR
Sep 04, 2012
2001 VW JETTA WOLFSBURG 40K MILES - WATER LEAKS INTO THE CAR FROM UNDERNEATH THE INSTRUMENT PANEL ON THE PASSENGER SIDE. DEALER STATED THAT IT WAS THE DRAIN CHANNEL FROM THE SUNROOF. WEEK LATER THE PROBLEM REOCCURRED. DEALER STATED THAT THEY HAVE NO IDEA AS TO WHAT IS CAUSING THE PROBLEM. THEY'RE IN PROCESS OF TAKING THE CAR APART. VW CUSTOMER SERVICE IS NOT BEING HELPFUL AT ALL. I'VE SEEN AT LEAST TWO COMMENTS ON THE WEB ABOUT SIMILAR PROBLEM, BUT THE DEALER AND THE VW CUSTOMER SERVICE CLAIMS THAT THEY HAVE NEVER SEEN THIS PROBLEM BEFORE. ANY ADVISE BEFORE MY CAR GETS TOTALLY DISASSEMBLED? NOT TO MENTION WATER DAMAGE TO THE CARPETING...*AK
Nov 05, 2003
WHEELS
2 complaints
I PURCHASED MY VEHICLE BRAND NEW IN 2001, IN AROUND 2005 I NOTICED SOME MARKS ON WHEELS, BUT DISREGARDED THEM AS JUST DEBRIS, BY 2008 MY WARRANT RAN OUT AND MY TIRES STARTED LOSING AIR DAILY, THINKING IT WAS THE TIRES I HAD THEM ALL REPLACED. BY THE SUMMER I HAD 4 BRAND NEW TIRES AND WHEELS THAT WOULD BE FILLED IN THE MORNING WITH AIR AND FLAT BY THE END OF THE DAY, THE MARKS I NOTICED BECAME GIANT FLAKES AS THE WHEELS CLEAR COAT WAS JUST COMING OFF. BY THE END OF 2008 ALL 4 OF MY TIRES WERE LOSING AIR ON A REGULAR BASIS. AS A RESULT I HAD A COMPANY FOR $700 REPAIR THE WHEELS (STRIPPED, NEW PAINT AND CLEAR COAT), THIS WAS SPLIT INTO FRONT TIRES ONE MONTH AND BACK TIRES IN EARLY 2009. HERE I AM NOW IN 2011 AND THE WHEELS ARE DOING THE SAME THING AGAIN. AIR HAS NOT STARTED LEAKING YET BUT THE MARKS HAVE APPEARED. ANOTHER YEAR AND I WILL BE BACK IN REPAIR MODE FOR FACTORY WHEELS THAT HAVE A DEFECT BUT HAVE NOT BEEN RECALLED. LOST OF AIR CAN OCCUR INSTANTLY FOR THESE THINGS. *TR
Aug 22, 2011
WE HAVE A 2001 VW WOLFSBERG JETTA, WITH BBS ALLOY WHEELS. THE CAR HAS 59,000 MILES ON IT AND HAS BEEN GARAGE KEPT. THE ALLOY RIMS ARE SO CORRODED THAT THE TIRES WILL NOT HOLD AIR. THE CAR IS NOT RELIABLE BECAUSE YOU NEVER KNOW WHEN A TIRE WILL GO FLAT. *JB
Oct 25, 2007
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
2 complaints
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY BEGAN ACCELERATING ON ITS OWN. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE ENGINE FAILED, WHICH PREVENTED A CRASH FROM OCCURRING. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 109,000. UPDATED 11/25/08. *LJ WHEN THE ENGINE ACCELERATED ON ITS OWN, THE FORCE PUSHED THE DRIVER BACK INTO THE SEAT. THE SPEED WAS SO GREAT, THAT THE ENGINE REDLINE AND BLEWOUT THE MOTOR. UPDATED 11/25/08. *JB
Oct 30, 2008
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO MOVE. CONSUMER APPLIED THE ACCELERATOR PEDAL NUMEROUS TIMES AND THE VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE NEEDED CLEANING DUE TO INTAKE MANIFOLD BEING CLOGGED WITH CARBON. *AK
May 14, 2004
ENGINE AND ENGINE COOLING,STRUCTURE
2 complaints
MULTIPLE FAILURES OF RADIATOR FAN, LEADING TO MULTIPLE REPLACEMENTS; MULTIPLE FAILURES/REPLACEMENTS OF OXYGEN SENSOR AND MASS FLOW SENSOR; MISDIAGNOSED REPLACEMENT OF CATALYTIC CONVERTER; WATER LEAKAGE INTO INTERIOR OF CAR; INCIDENTS STARTING OCCURRING IN 2004, LATEST IN MARCH 2008; NUMBER OF FAILURES IS AN AVERAGE OF 3 FOR EACH NOTED PROBLEM. *TR
Mar 22, 2008
THE CONSUMER HAS HAD ON GOING PROBLEMS WITH THE MASS AIR FLOW SENSOR CONTINUALLY FAILING. THE SENSOR HAS BEEN REPLACED THREE TIMES. EACH TIME THE SENSOR FAILED THE VEHICLE LOST POWER. THE CONSUMER RECEIVED A LETTER FROM VW OF AMERICA WHICH EXTENDED THE WARRANTY OF THE SENSOR TO 7 YEARS OR 70000 MILES ON JETTA'S FROM 1999 TO 2001. THE CONSUMER FEELS THIS IS AN IMPROPER SOLUTION TO THE PROBLEM. *AK *NM THE FRONT SEAT FRAMES CONTINUED TO BREAK. VW HAVE REPLACED THEM ON THE CONSUMERS VEHICLE 5-6 TIMES UNDER WARRANTY. *SC *JB
Jun 24, 2004
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
THE FAILURE WAS THAT THE LOOSE SPARK PLUG WIDENED THE COMBUSTION CHAMBER AND THAT CAUSED THE LOUD VIBRATION IN THE ENGINE. IT ALSO AFFECTED THE FUNCTION OF THE BRAKING SYSTEM, TOO. SO, I WAS TOLD BY THE RIVERSIDE VW DEALERSHIP THAT THE WHOLE CHAMBER HAS TO BE REPLACED AT THE COST OF $5,400. THE RIVERSIDE DEALERSHIP MADE A CONTACT WITH NEW CENTURY DEALERSHIP IN GLENDALE, CA AND THEY DID THE TUNE-UP ON APRIL 5, 2004. IT WAS CLEARLY THE MECHANIC WHO DID NOT SCREW THE SPARK PLUG TIGHTLY. IT WAS THE HUMAN ERROR ON THE PART OF THE DEALERSHIP. I COULD NOT USE THE CAR DUE TO THIS UNNECESSARY ERROR THAT COULD BE PREVENTABLE. I HAVE BEEN TAKING MY JETTA TO ALL THE VW DEALERSHIPS TO DO MAINTENANCE SERVICES AND REPAIRS, AS WELL. MY FEELING IS THAT THEY SHOULD REPLACE THE PART WHERE THE SPARK PLUGS ARE AT NO COST DUE TO CARELESS ERROR. *TR
Mar 16, 2008
THE AIR COMING OUT OF MY 2001 VOLKSWAGEN JETTA'S AIR CONDITIONING UNIT STARTED TO SMELLING LIKE MELTED CRAYONS AND ENGINE FUMES. A FEW WEEKS LATER, THE AIR CONDITIONER BROKE DOWN, AND I TOOK IT TO GET REPAIRED AT DEEL VOLKSWAGEN IN MIAMI. I TOLD THE SERVICE AGENT THAT THE CAR ALSO HAD A TERRIBLE SMELL OF CAR FUMES AND TO PLEASE CHECK THAT. THE NEXT DAY, I RECEIVED A SERVICE REPAIR QUOTE FOR $1,300 THAT INCLUDED THE REPLACEMENT OF THE BATTERY FUSE BOX, MAIN FAN, A/C FAN AND FAN MODULE. THE PARTS WERE REPLACED IN THE CAR ON 10/22/2004. WHEN I PICKED UP THE CAR, I NOTICED THAT THE A/C HAD THE SAME ENGINE FUMES SMELL, AND TOLD THE SERVICE PERSON, RICARDO WILDER, THAT THE A/C STILL SMELLED THE SAME. HE TOLD ME THAT ALL JETTA'S SMELLED THE SAME, AND THAT I SHOULD DRIVE IT FOR SEVERAL WEEKS TO LET THE NEWLY REPLACED PARTS DO THEIR JOB. IT IS NOW APRIL, 2005 AND THE CAR STILL STRONGLY SMELLS LIKE ENGINE FUMES. AT THE END OF MY DRIVING DAY, MY CLOTHES AND THE INSIDE OF THEE CAR SMELL LIKE ENGINE FUMES. I NOW DRIVE WITH THE WINDOWS AND MOON ROOF OPEN AND WITH THE A/C OFF IN ORDER TO FIGHT THE STRONG SMELL. I STRONGLY BELIEVE THAT WHATEVER THIS SMELL IS, IT IS DETRIMENTAL TO MY HEALTH. *AK
Apr 14, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
2 complaints
NUMEROUS PROBLEMS WITH 2001 VW JETTA, PURCHASED NEW IN JUNE, 2001.INCLUDING : WINDOWS SPORADICALLY MALFUNCTIONING (WHEN I CALLED VW CORPORATE AS WELL AS MY LOCAL DEALER, I WAS TOLD THAT AFTER THE DEALER EVALUATED PROBLEM I COULD BE RESPONSIBLE FOR THE LABOR CHARGE DEPENDING ON THE OUTCOME OF THEIR DIAGNOSIS!!); TRUNK LATCH HAS BEEN REPLACED ONCE (OUT OF WARRANTY) AND NOW LATCH DOES NOT RESPOND TO REMOTES NOR TO THE INSIDE RELEASE ON DRIVER DOOR; DRIVER DOOR LOCK DOES NOT RESPOND TO REMOTES NOR TO CONTROL ON DRIVER DOOR (THE OTHER THREE DOOR LOCKS ARE PRESENTLY FUNCTIONING); INTERIOR COATING ON PLASTIC DOOR HANDLES AND CENTER CONSOLE BEGAN TO PEEL WITHIN SIX MONTHS OF DELIVERY; CENTER CONSOLE LATCH BROKE LONG AGO; CHECK ENGINE LIGHT COMES ON/OFF SPORADICALLY (BROUGHT CAR TO CERTIFIED MECHANIC BUT PROBLEM UNDIAGNOSED); A WAX SUBSTANCE WAS CONSTANTLY RUNNING INTO DOORWELLS; VW DEALER REPLACED COIL, CABLES AND BUFFER IN RESPONSE TO ROUGH ENGINE IDLE COMPLAINT AND I INCURRED ALL COSTS AND INCONVENIENCE OF CAR IN SHOP , THIS AT 72,000 MILES,HAZARD LIGHTS MALFUNCTIONED; TURN SIGNALS MALFUNCTIONED; NOW I HEAR OF A BRAKE LIGHT RECALL AND AN EMERGENCY LIGHT SWITCH PROBLEM. I AM JUST REALIZING RECENTLY THAT I AM NOT ALONE WITH MY JETTA PROBLEMS, THAT NUMEROUS JJETTA OWNERS ARE HAVING THE SAME PROBLEMS ( I RESEARCHED ON INTERNET) . VW CUSTOMER SERVICE NOT HELPFUL AT ALL IN RESOLVING THESE PROBLEMS. *TR
Mar 09, 2008
THIS SUMMER MY LEFT REAR DOOR BECAME INOPERABLE. IN LATE OCTOBER THE TURN SIGNALS BEGAN OPERATING INTERMITTENTLY. ON A COLD AND RAINY DAY THIS NOVEMBER MY 2001 JETTA WITH 37000 MILES STALLED WHILE MAKING A LEFT TURN. I RESTARTED AND COMPLETED MY TURN, THINKING I HAD JUST LET OUT THE CLUTCH TOO FAST. THE CAR WAS A BIT SLUGGISH AND A 1/2 MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER ON NOVEMBER 30 AND WAS SHOCKED NOT ONLY AT THE PROBLEMS BUT THAT THEY WERE NOT COVERERED BY ANY WARRANTY. THE TOTAL REPAIR BILL WAS OVER $1000 DOLLARS. THE IGNITION COIL PACK NEEDS REPLACED FOR $740. THE HAZARD LIGHT SWITCH NEEDS REPLACED FOR $77. JUST TO FIND OUT WHAT IS WRONG WITH THE DOOR REQUIRES A CHARGE OF $188 DOLLARS. THESE PROBLEMS HAVE BEEN MENTIONED SEVERAL TIMES ON YOUR WEBSITE. I GUESS I JUST HIT THE TRIFECTA.*AK
Dec 01, 2004
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
I HAVE RECENTLY HAD THE IGNITION COIL ON MY 2001 VOLKSWAGON JETTA GLS VR6 GO BAD AGAIN FOR THE THIRD TIME. THIS CAUSES SUDDEN POWER LOSS WHILE ON THE ROAD AND COULD BE EXTREMELY DANGEROUS ON HIGHWAYS OR OTHER HIGH TRAFFIC AREAS.
May 25, 2007
I HAVE A 2001 VOLKSWAGEN JETTA GLS VR6. IN APRIL OF 2003 I EXPERIENCED PROBLEMS WITH MY CAR WHERE ESPECIALLY IN WET CONDITIONS, THE CAR WOULD HESITATE AND MISFIRE THEN THE CHECK ENGINE LIGHT WOULD BLINK ON AND OFF. IT GOT TO THE POINT WHERE IT WAS DIFFICULT TO DRIVE BECAUSE IT WAS LOSING POWER. I TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED IT AS THE IGNITION COIL PACK WAS BAD. THEY EXPLAINED THAT THIS WAS AN EXPENSIVE PART AND THAT IT WOULD COST OVER $1300.00 TO REPAIR AND WAS NOT COVERED UNDER WARRANTY. I DID SOME RESEARCH AND FOUND THAT MANY SIMILAR VOLKSWAGENS WERE HAVING THE SAME PROBLEMS AND THE MANUFACTURER HAD A RECALL OUT ON THE COIL PACK. I CONTACTED VOLKSWAGEN AND THEY CLAIMED THAT MY ENGINE WAS NOT A PART OF THE RECALL BUT THAT THEY WOULD GIVE ME A COURTESY AND COVER THE COST OF THE REPAIRS. IN OCTOBER OF 2005 I BEGAN TO HAVE THE PROBLEM WITH MY CAR AGAIN. I BROUGHT IT BACK TO THE DEALERSHIP AND AGAIN THEY DIAGNOSED THAT MY IGNITION COIL PACK WAS BAD. I AGAIN DID RESEARCH AND READ SEVERAL ARTICLES ONLINE THAT VW WAS RECALLING THE COIL PACK FOR MY PARTICULAR MODEL. I CONTACTED VW AND THEY WOULD NOT DO ANYTHING ABOUT IT BECAUSE IN THEIR SYSTEM, MY CAR DIDN'T QUALIFY. I EXPLAINED THAT THERE HAS ONLY BEEN ABOUT 20,000 MILES PUT ON THE CAR SINCE THE LAST OCCURANCE AND TO NO AVAIL WOULD THEY HELP ME OUT. THEY SAY THAT BECAUSE OF THE AGE AND MILEAGE ON MY CAR THEY WOULD NOT DO ANOTHER COURTESY AND BECAUSE MY VIN NUMBER DOES NOT QUALIFY FOR THE COIL PACK RECALL, IT WILL NOT BE COVERED UNDER THE RECALL. I HAVE HAD SEVERAL OTHER FRIENDS WITH VW JETTAS THE SAME YEAR AS MINE AND THEY HAVE HAD THE SAME PROBLEM. WHY HASN'T VW LISTED MY CAR IN THE RECALL. HAVING THIS ISSUE TWICE IN THE SHORT LIFESPAN OF THE CAR SIGNALS THAT THERE IS A DEFAULT IN THE PART AND IT SHOULD BE TAKEN CARE OF BY THE MANUFACTURER. *NM
Nov 16, 2005
POWER TRAIN,EQUIPMENT
2 complaints
(1) NORMAL DRIVING, REGULAR SCHEDULED DEALER MAINTAINANCE BEFORE THE FAILURE OF THE CLUTCH. THE MANUAL TRANSMISSION BECAME DIFFICULT TO PUT INTO GEAR AND NOISE STARTED TO COME FROM THE ENGINE COMPARTMENT. (2) CLUTCH FAILED AND IT BECAME VERY DIFFICULT TO ENGAGE TRANSMISSION. DEALER SERVICE ADVISOR RECOMMENDED LOOKING AT TRANSMISSION AND THEN DISCOVERED THAT THE CLUTCH HAD FAILED. IMMEDIATE DIAGNOSIS WAS THAT IT WAS DRIVER ERROR. LATER THAT DAY, AFTER EXAMINING THE PARTS THAT WERE REMOVED FROM THE CAR IT WAS REVEALED THAT THE SPRINGS OF THE CLUTCH PLATE HAD COME OUT OF THE METAL BRACKETS OF THE CLUTCH. DEALER CLAIMED THEY HAD ONLY SEEN THAT AS A RESULT OF MISUSE BUT DECIDED TO PARTIALLY WARRANTY THE PARTS AFTER DETERMINING THAT I HAD TAKEN EXCELLENT CARE OF THE CAR AND HAD EXHIBITED NO ABUSE OF THE VEHICLE. THIS FIRST INCIDENT TOOK PLACE WHEN THE CAR HAD 23K MILES ON THE ODOMETER AND I HAD OWNED THE VEHICLE SINCE IT WAS NEW. THE SECOND FAILURE WAS AT 73 K MILES IN MARCH OF 2005. THE SAME PARTS FAILED AND THE SAME DIAGNOSIS WAS MADE BY A DIFFERENT VW DEALERSHIP. THE CLUTCH FAILED IN THE SPRINGS BUT SHOWED NO OUTWARD SIGNS OF ABUSE OR EXCESSIVE WEAR. THE CLUTCH HAD APPROXIMATELY 50 K MILES OF USE BUT STILL HAD SIGNIFICANT MATERIAL LEFT ON THE CLUTCH PADS. THE FAILURE OF THE CLUTCH SPRINGS DAMAGED THE FLYWHEEL. AS RESULT I HAD TO PAY FOR A NEW FLYWHELEL, THROWOUT BEARING AND CLUTCH PLATE. AN APPEAL TO VW WAS REJECTED AND THEY SAID THAT THE DECISION WAS THE DEALERSHIP'S AND THAT THEY WOULD STAND BY THAT. I CONSIDER THIESE FAILURES TO BE CAUSED BY WEAK PARTS PROVIDED BY VW OF AMERICA. THIS SECOND FAILURE COST ME $1600.00 IN REPAIR COSTS.
Aug 24, 2005
CAR HAS JUST HAD THE SECOND TRANSMISSION PLACED IN LESS THAN 11,000 MILES. I HAVE HAD THIS CAR IN THE SHOP 17 TIMES LOSING IT EACH TIME AT THE LEAST FOR 2 DAYS AND AT THE MOST FOR A WEEK AND A HALF. THE DEALERSHIP AND VW REFUSE TO PROVIDE ANY TYPE OF ASSISTANCE WITH A RENTAL CAR LEAVING ME TO RELY ON OTHERS FOR TRANSPORTATION OR PAY HIGH RENTAL COSTS. EVERY TIME THE TRANSMISSION GOES OUT IT BEGINS TO SLIP WHEN GOING INTO GEARS AND POUNDS INTO GEARS OTHER TIMES. I HAVE ALSO REPLACED SEVERAL EMISSION SENSORS AND COMPLETELY REBUILT THE BACK BRAKE SYSTEM. THESE ARE JUST A FEW OF THE NUMEROUS PROBLEMS. SO FAR MOST OF THE PARTS HAVE BEEN REPLACED UNDER WARRANTY, BUT THERE HAS BEEN SEVERAL THAT I HAVE HAD TO PAY FOR OUT OF MY OWN POCKET. I BOUGHT A VW FOR ITS SUPPOSED EXCELLENT QUALITY, BUT HAVE OBVIOUSLY PURCHASED A LEMON.*AK
May 16, 2004
POWER TRAIN,EXTERIOR LIGHTING
2 complaints
UPON STARTING THE VEHICLE AND PUTTING FOOT ON THE BRAKE TO MOVE INTO ANOTHER GEAR THE BRAKE LIGHT ILLUMINATED. THE BRAKE APPEARED TO LOCK THE GEAR SHIFT, AND YOU COULD NOT GET IT TO GO INTO ANOTHER GEAR. THE SHIFT WILL NOT COME OUT OF PARK. CONSUMER TOOK THE VEHICLE TO DEALER TO BE REPAIRED. *AK
Mar 21, 2005
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. TRANSMISSION WILL NOT GO INTO REVERSE. ALSO, CONSUMER WAS TOLD THAT THERE WAS A PROBLEM WITH THE BRAKE LIGHT.*AK WATER INTRUSION FROM THE DRIVER'S SIDE OF THE VEHICLE LEAVING 1/2" OF WATER ON FLOORBOARD. CONSUMER REPORTING THIS CONDITION RESULTS IN SLIPPERY PEDALS AND WINDOWS FOGGING UP. *MJJ
Jan 07, 2004
ENGINE AND ENGINE COOLING,SEATS
2 complaints
SAFETY ISSUE WITH 2001 VW JETTA. *BF THE DRIVERS SIDE SEAT BECAME UNUSUALLY HOT THAN NORMAL AND THE INTERIOR LEATHER COVERING DEVELOPED A METALLIC APPEARANCE. A VW REPRESENTATIVE LOOKED AT THE SEAT AND STATED IT LOOKED LIKE EXTERNAL DAMAGED, BUT THE SEAT HAD TO BE FULLY INSPECTED FIRST. THE CONSUMER WAS TOLD THE SHE WOULD BE RESPONSIBLE FOR THE LABOR IF WAS DETERMINED IT WAS NOT THE HEATING ELEMENT, BUT IF IT WAS THE HEATING ELEMENT VW WOULD COVER ALL COSTS. AFTER THE INSPECTION, THE CONSUMER WAS TOLD A BEVERAGE WAS SPILLED ON THE SEAT WHICH CAUSED THE HEATING SEAT TO MALFUNCTION. THE CONSUMER ALSO STATED THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL, IN WHICH THE OIL LIGHT ILLUMINATED. *JB
Oct 14, 2004
THE MASS AIR FLOW SENSOR FAILED FOUR TIMES AND WAS REPLACED. A RECALL LETTER WAS RECEIVED, AND CONSUMER WAS NOT SATISFIED. FUEL MIXTURE IN THE VEHICLE WAS STILL DEFECTIVE. ALSO, FRAME ON THE SEATS BROKE ON SEVEN OCCASIONS AND REPAIRED BY THE MANUFACTURER. *AK
Aug 23, 2004
AIR BAGS,STRUCTURE
2 complaints
WHILE DRIVING 20 MPH FRONT AIR BAGS INCLUDING THE SIDE IMPACT AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK WATER WAS ON THE FLOOR DUE TO A LEAKING SUNROOF. *SC
Sep 08, 2004
WHEN MY VOLKSWAGON JETTA WAS BROADSIDED AT A SIGNAL LIGHT JUNCTION, NONE OF THE AIRBAGS FRONT OR SIDE WERE ACTIVATED. ALSO THE REAR SIDE DOOR FLEW OFF FROM THE CAR AND A RESULT OF WHICH BOTH MY CHILDREN WERE EJECTED AND INJURED. THE CAR IS COMPLETELY TOTALLED. *JB
Aug 28, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY
2 complaints
BEFORE I PICKED UP THE CAR- IT NEEDED A NEW FUEL TANK BECAUSE THE DEALER WAS UNABLE TO PUT GAS INTO THE CAR. AT 60,000 MILES THE CRANK SHAFT BROKE OFF AND A NEW ENGINE WAS INSTALLED. MY DRIVER SIDE WINDOW FELL DOWN. TWO PLASTIC THINGS KEEP FALLING OUT OF THE SUNROOF AND I PUT THEM BACK UP. NUMEROUS OXYGEN SENSORS HAVE BEEN CHANGED BUT MY CHECK ENGINE LIGHT REMAINS ON. FINALLY, AT 107,000 MILES MY TRANSMISSION WENT OUT AND VW REFUSES TO HELP WITH ANY OF THE COST BECAUSE IT IS OUT OF THE WARRANTY. *NM
May 25, 2004
2001 VW JETTA - NUMEROUS BUILD ISSUES. EXCESSIVE OIL CONSUMPTION - 1 QUART IN 1000 MILES. VEHICLE RE-RINGED AT 19K. CURRENT MILEAGE 47K - LAST OIL CHANGE DOWN 2 QUARTS IN 5OOO MILES. WINDOW REGULATORS - RECALL. SHIFTER SHAFT REPLACED FOR SERIOUS VIBRATION IN 2ND AND 5TH GEARS. BOTH FRONT SEATS FEEL LIKE THEY AREN'T LOCKED IN PLACE! DIAGNOSED AS FAULTY WELD AT TIME OF MANUFACTURE.*AK
Aug 21, 2003
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
THE CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING, THE VEHICLE JERKED AND LOST POWER. DEALER NOTIFIED. MR THE CONSUMER STATES THAT THE VEHICLE HAS HAD SEVERAL TRANSMISSIONS REPLACED IN A YEAR-FEELS THAT THE VEHICLE IS A LEMON. SCC
Oct 10, 2002
TRANSMISION DOES NOT SHIFT CORRECTLY AROUND THIRD GEAR, THE CAR WILL REV UP THEN THE CAR HAS A HARD JERK. AS FOR THE ENGINE THE ENGINE WILL KILL ANY WHERE AT ANY TIME THE HOLE CAR WILL JUST SHUT OF DRIVING OR JUST SITTING STILL. I FEEL VERY UNSAFE IN THIS CAR!*AK
Apr 21, 2002
ELECTRICAL SYSTEM,ENGINE
1 complaint
TAKATA RECALL -THE VEHICLE
Sep 10, 2019
STEERING,ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY ABS LIGHT HAS BEEN ON AND I DON'T KNOW HOW TO GET IT TO TURN OFF. MY TRACTION CONTROL LIGHT HAS BEEN ON AND DON'T KNOW HOW TO GET IT OFF. I HAVE BOUGHT A NEW COIL PACK AND SPARK PLUGS AND SPARK PLUG WIRES AND NOW MY CHECK ENGINE HAS CAME BACK ON.PLEASE HELP ME WITH THIS CAR.THANKS.GOD BLESS U.
Jan 17, 2018
SUSPENSION,PARKING BRAKE,STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING, THE PARKING BRAKE FAILED, AND THE REAR DRIVER SIDE DOOR HAD ISSUES OPENING. THE CONTACT ALSO STATED THAT THE VEHICLE LEAKED FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN COOLANT FAN, ENGINE VALVE COVER GASKET, BOTH REAR SHOCK AND MOUNTS, BOTH FRONT STRUT MOUNTS, FRONT LOWER CONTROL ARM BUSHING, AND BOTH OUTER TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 137,354.
Mar 16, 2016
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Jan 15, 2016
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS A STRONG ABNORMAL ODOR OF FUEL COMING FROM THE REAR INTERIOR SEAT AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Oct 16, 2015
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
THE ABS LIGHT CAME ON AND THE BRAKES SOFT AS A MARSHMALLOW NOT WARNING NOTICE GOT STOPPED AND THERE WAS A HISSING NOISE BUT NO BRAKE FLUID ON ANY OF THE BRAKES...... I'VE ALSO BEEN HAVING ISSUES WITH AFTER REPLACING THE WATER PUMP IT KEEPING FLUID IN IT ALSO USING THE GEICO DISCOUNT EQUIPMENT TO SEE HOW MY DRIVING IS THE ENGINE LIGHT AND THE ONE ABOVE THAT THE LOOKS LIKE A TRIANGLE.... DID THE DIAGNOSTIC CAME UP WITH A 1000 CODE AND ONE OTHER THE DEAL DIDN'T FIND THE 1000 CODE BUT RESET WITH NO LUCK TURNING THEM OFF AFTER SERVICE. *TR
Mar 22, 2015
EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE DRIVERS SIDE DOOR INDICATOR SOUNDED THROUGHOUT THE VEHICLE AND THE DRIVERS SIDE DOOR AJAR WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT WHEN ACTIVATING THE HEADLIGHTS THERE WOULD BE AN ABNORMAL NOISE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 135,000.
Jun 06, 2014
POWER TRAIN,ENGINE
1 complaint
BEWARE OF THIS USED CAR - IT NEEDS SERIOUS MECHANICAL WORK. I TEST DROVE IT AND REALIZED THAT THE TRANSMISSION SLIPS, THE TIMING CHAIN RATTLES, AND THE A/C DID NOT WORK. *TR
Jan 21, 2014
EXTERIOR LIGHTING,SEATS,ENGINE
1 complaint
THE 2001 V.W. JETTA: THIS VEHICLE BURNS AN EXCESSIVE AMOUNT OF OIL, APPROXIMATELY 1 QUART PER MONTH, IN DAILY, EVERDAY USAGE, CITY TRAFFIC AND SHORT HIGHWAY TRIPS, AN EXORBITANT AMOUNT OF OIL, EVEN WITH REGULAR OIL/FILTER CHANGES. V.W. HAS NOT NOTIFIED ME OF THIS PROBLEM, NOR CORRECTED IT AND DEALERS' WILL DO NOTHING ABOUT IT. THE DRIVER'S SIDE, SHODDY, FLIP-BACK, PLASTIC ARM REST IS BROKEN, CHEAPLY MADE, IT WILL NOT RETAIN OR HOLD THE DRIVER'S ARM, IT IS LOCATED ADJACENT AND NEAR THE AUTO. TRANSMISSION GEAR SHIFT, IT COULD AND DOES FAIL, A SAFETY HAZARD. REAR TAIL AND BRAKE LIGHTS BURN-OUT AT EXCESSIVE RATES, OFTEN ENOUGH FOR IT TO BE A NUISANCE, TO REPLACE THEM. PLEASE HAVE V.W. CORRECT THESE PROBLEMS @ THEIR OWN EXPENSE, NOT MINE, OWNER.
Sep 06, 2013
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
RAINING NOT HARD . WIPERS SLOW DOWN . COMPLETE STOP OF WIPER ACTION. NO PRIOR NOTICE OF BAD OPERATION FIRST THOUGHT WAS FUSE. WAS NOT THE FUSE. *TR
Aug 26, 2013
VISIBILITY/WIPER
1 complaint
CAR WAS PARKED, YOUNG MAN TOOK A BOX OUT OF MY FRONT PASSENGER SEAT (WINDOW WAS DOWN AS FAR AS IT WOULD GO) - MAN CLOSED THE DOOR (JUST AS HARD AS MY KIDS ALWAYS DO) AND THE WINDOW SHATTERED. *TR
Apr 29, 2013
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I BOUGHT THIS CAR USED IN 2003 AND HAD PROBLEMS WITH IT SINCE. ESC LIGHT COMES ON ALL THE TIME. REPLACED IGNITION COILS, MASS AIR FLOW SENSOR, OXYGEN SENSOR, AND SPARK PLUGS MULTIPLES TIMES TO TRY AND FIX THE CHECK ENGINE LIGHT THAT KEEPS COMING BACK ON. IT KEEPS SPITTING OUT RANDOM CYLINDER MISFIRE CODES. PASSENGER SIDE WINDOW BROKE. THE ARM REST HINGE BROKE. THE GLOVE COMPARTMENT HINGE BROKE. BRAKE LIGHTS NEED REPLACING CONSTANTLY. WATER PUMP BROKE WHILE DRIVING IN THE MIDDLE OF FREEWAY AND THE TEMPERATURE GAUGE SHOT THROUGH THE ROOF. A RANDOM TUBE/HOSE IN THE ENGINE BROKE. TRANSMISSION PROBLEM, COULD NOT SHIFT FROM PARK TO DRIVE. INTERIOR CABIN SMELLS LIKE CRAYON. VERY ROUGH IDLE, NEED TO WARM UP THE CAR FOR AT LEAST 5 MINS EVERY MORNING OR ELSE THE CAR WILL STALL. I NOTICED IF YOU DO NOT WARM THE CAR LONG ENOUGH, YOU HAVE TO PRESS THE BRAKE PEDAL VERY HARD TO GET IT TO STOP. I CAN COPE WITH ALL THE ABOVE ISSUES BUT I CANNOT TOLERATE THE CAR RANDOMLY STALLING/ENGINE DYING WHILE DRIVING AROUND THE CITY. LATELY THE CAR IS MAKING WEIRD NOISES LIKE IT RAN OVER A POTHOLE. I GAVE AWAY THE CAR AND WILL NEVER AGAIN OWN ANY CARS MADE FROM VOLKSWAGEN. *TR
Mar 12, 2012
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AT A STEADY SPEED THE ACCELERATOR PEDAL WILL DEPRESS BY ITSELF MAKING THE VEHICLE ACCELERATE. THE PROBLEM GOES AWAY WHEN THE BRAKE PEDAL IS DEPRESSED (SO FAR). THIS STARTED HAPPENING ABOUT A COUPLE OF MONTHS AGO. IT'S DONE IT MAYBE 4 OR 5 TIMES. *TR
Jan 01, 2011
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING ON THE HIGHWAY AT 65 MPH MY CAR LOST ALL POWER AND THE ENGINE SHUT OFF. I WAS ALMOST KILLED BY HIGHWAY TRAFFIC. I HAD REPEATEDLY TAKEN MY CAR TO THE DEALER FOR A CHECK ENGINE LIGHT THAT KEPT COMING ON MORE THAN 8 TIMES. FINALLY MY WARRANTY EXPIRED AND THE VW DEALER TOLD ME THEY COULD NOT FIX THE PROBLEM. I WAS REPEATEDLY CHARGED FOR THIS SAME PROBLEM AND EVEN HAD THE CHECK ENGINE LIGHT COME ON AS I DROVE IT AWAY FROM THE DEALER WITHIN 5 MINUTES AFTER HAVING IT "FIXED" AND CHARGED AGAIN WITHOUT THEM HONORING THEIR PREVIOUS WORK. I DO NOT FEEL SAFE IN THIS CAR. *TR
Jul 07, 2010
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
1 complaint
THE VW JETTA VR6 2001 THAT I PURCHASED LAST YEAR FOR $7,000 (FINANCING THROUGH MY CREDIT UNION) IS A LEMON. I HAVE HAD IT LESS THAN A YEAR AND ALREADY SPENT $2000 ON MINOR REPAIRS AND I ESTIMATE THAT RIGHT NOW IT NEEDS ABOUT $4000 MORE IN THE NEXT FEW MONTHS. I BELIEVE THAT SUNDANCE IMPROPERLY SOLD THIS CAR, KNOWING THAT A MASSIVE AMOUNT OF THINGS ARE WRONG WITH IT. I HAD A GARAGE WITH WHICH THEY ARE AFFILIATED LOOK AT IT AND COMPLETELY MISREPRESENTED THE SHAPE OF THE CAR. SINCE ACQUIRING IT I HAVE BEEN PLAGUED WITH DIFFICULTIES WITH IT, FROM HEAD LIGHTS MYSTERIOUSLY GOING OUT, TO THE WATER PUMP FAILING, TO THE SERPENTINE COIL FAILING, NOW TO THE AIR COMPRESSOR FAILING, AS WELL AS THE COMPUTER TO THE A/C, AND TODAY IT IS THE EPC CODE (WHICH I BELIEVE HAS SOMETHING TO DO WITH EITHER THE CATALYTIC CONVERTER, OR COMPUTER - BUT THE THING IS LOSING POWER AND THE BRAKE LIGHTS DON'T WORK WHICH IS A MAJOR SAFETY HAZARD), NOT TO MENTION THE TRANSMISSION SLIPS AND WILL NEED TO BE REPLACED. HAVING BEEN PLAGUED WITH THESE ISSUES, I HAVE COME TO FIND OUT THAT THERE ARE MANY OTHER VW JETTA VR6 2001 OWNERS WHO ARE ADAMANT THAT THIS CAR IS A MANUFACTURED LEMON. VW NEEDS TO BE IN SOME WAY HELD ACCOUNTABLE - ALL OF US HAVE HAD NIGHTMARISH LIVES AND ARE PAYING FOR THE DEFECTS EVERY DAY. *TR
Jun 11, 2010
SERVICE BRAKES, ELECTRIC
1 complaint
ABS UNIT MALFUNCTION CAUSING A STOP BRAKE LIGHT. THIS IS A KNOWN PROBLEM THAT EXISTS IN ALL VW AND AUDIS FITTED WITH A BOSCH ABS MODULE. NOTHING ON MY PASSAT HAS WORKED RIGHT! I HAVE SPENT ABOUT 3000 USD TO FIX A CAR SO IT CAN FUNCTION LIKE ONE, NOT THE DEAL I WAS LOOKING FOR WHEN I WENT OUT TO BUY A CAR. NOW THIS UNIT NEEDS ABOUT 1400 USD BEFORE LABOR TO FIX? 5000 USD AND SOME ON A 2001 PASSAT? SHORT OF GETTING A HORSE AND CARRIAGE, COULD VW JUST ACCEPT THERE IS A PROBLEM WITH THIS UNIT AND RECALL IT ALREADY. DOES SOMEONE HAVE TO BE ON FIRE, RUNNING DOWN THE FREE WAY AND GET ON LOCAL NEWS HOLDING A VW OR AUDI EMBLEM FOR SOMETHING TO BE DONE? ASKING MECHANICS AT DEALERSHIPS IF THIS IS A KNOWN COMMON OCCURRENCE ELICITS A CHUCKLE ONE WOULD ONLY GET IF THEY WERE DOING STAND UP. THEY KNOW IT, DEALERSHIPS KNOW IT BUT WILL DO NOTHING ABOUT IT. EVERYONE IS LIVING OFF EVERYONE'S BACK POCKET...WE CALL IT CAPITALISM! SO CAN THIS TRICKLE DOWN ECONOMICS FOR ONCE GET TO THOSE WHO ARE IN NO POSITION TO SEE THE FUTURE AND REALIZE THE LEMON THEY ARE BUYING IS SUCH BEFORE THE FACT! GUIDELINES AND REGULATIONS ARE SET FOR THIS NOT TO HAPPEN, AND WHEN IT DOES, THEY SHOULD BE USED TO CORRECT SAID ISSUE.*TR
Nov 05, 2009
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT PURCHASED A USED CAR AND, WITHIN THE SAME WEEK, IT BEGAN TO STALL. THE DEALER COULD FIND NO FAILURES. SHE TOOK THE VEHICLE TO ANOTHER VOLKSWAGEN DEALER AND THEY GAVE HER A LIST OF ALL THE FAILURES. THE LIST INCLUDED THE TRANSMISSION, RATTLING IN THE ENGINE, AND THE BRAKE SENSORS. THERE ARE FOUR DIFFERENT TIRES ON THE VEHICLE AND EACH ARE THE INCORRECT SIZE. THE CONTACT STATED THAT SHE DOES NOT HAVE THE MONEY TO REPAIR ALL THESE FAILURES. THE FAILURE MILEAGE WAS 110,000.
Jan 02, 2009
ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
I OWN A 2001 VW JETTA. I BOUGHT IT 3 YEARS AGO, USED FROM THE VOLKSWAGEN DEALERSHIP. THE AUTOMOBILE WAS SOLD AS A "CERTIFIED" AUTO, WHICH I FOUND OUT LATER DOES NOT MEAN MUCH. MY TRUNK IS LOCKED SHUT AND DOES NOT OPEN MANUALLY OR WITH REMOTE, I'VE HAD TO REPLACE CV BOOTS, CATALYTIC CONVERTER, TRANSMISSION AND NUMEROUS HEADLIGHT, TAILLIGHT AND BLINKER BULBS. AND TODAY ONE OF MY HEADLIGHTS IS SO DIM, IT DOESN'T REALLY PROVIDE ANY LIGHT WHEN IT IS DARK. I HAVE REPLACED IT AND REPLACED IT. IT STAYS FINE FOR ABOUT 2 DAYS AND THEN JUST DIMS OUT AGAIN. I CAN'T AFFORD TO KEEP TAKING IT TO VOLKSWAGEN. IT'S A RIP OFF AND THEY DON'T EVEN FIX ANYTHING RIGHT ANYWAY. MY ENGINE FAN WENT OUT ALL OF THE SUDDEN THE OTHER DAY, CAUSING THE CAR TO OVERHEAT. I HAD TO GET IT TOWED. THAT ISN'T THE FIRST TIME I HAVE HAD TO PAY TO HAVE IT TOWED. THE INTERIOR PLASTIC COATING ON ARMRESTS AND ALL PLASTIC INSIDE IS PEELING AND LOOKS TERRIBLE. WHEN I PUSH UNLOCK ALL DOORS, THE DRIVER'S SIDE BACK SEAT DOOR WILL NOT OPEN UNLESS I REACH INSIDE AND PULL THE LOCK OPEN MANUALLY. THERE IS SO MUCH MORE, BUT I DON'T WANT TO WASTE MY TIME. I KNOW NOTHING WILL HAPPEN, EVEN THOUGH IT IS SO OBVIOUS THAT THESE CARS ARE COMPLETE LEMONS, AND THEY NEED TO STOP SELLING THEM TO PEOPLE. *TR
Aug 07, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
I OWN A 2001 VW JETTA GLS VR6. SINCE I HAVE OWNED THIS CAR I HAVE HAD PROBLEMS WITH IT. I AM A YOUNG WOMAN IN THE MILITARY AND AM IN FULL TIME SCHOOL, SO I DON'T HAVE THE MONEY TO RUN AROUND AND FIX IT AS MUCH AS I HAVE BEEN FORCED TO DO. FIRST MY GAS GAUGE WENT OUT THREE MONTHS AFTER BUYING IT $600(UNDER WARRANTY) THEN A MONTH LATER O2 SENSOR $300(NON WARRANTY). THEN IT WAS THE CATALYTIC CONVERTER$1500(NON WARRANTY) WIRING SYSTEM$1000(OF COURSE NON WARRANTY) WINDOWS WONT ROLL UP WITHOUT ROLLING DOWN AGAIN AND SOMETIMES GET STUCK$700(NON WARRANTY) CRUISE CONTROL WENT OUT$845 (NON WARRANTY), WINDSHIELD WIPER MOTOR... STATIONED IN ALASKA AND COULDN'T GO WITHOUT THAT $750(NON WARRANTY) NOW MY SECONDARY AIR PUMP IS OUT AND I WAS QUOTED $1294 FROM PRIVATE MECHANIC AND $1400 FROM VW. ALSO THE CRUISE IS STILL OUT AND THE WINDOWS ARE DOING THE SAME AGAIN. I HAVE TALKED TO MANY PEOPLE IN THE SAME BOAT I HAVE BEEN IN WITH SO MANY REPAIRS. IS THERE ANYTHING THAT CAN BE DONE TO STOP VW FROM MAKING FAULTY PARTS AND CHARGING AN ARM AND A LEG? I FEEL THOUGH THAT IF IT IS BROUGHT UP TO YOU THAT MY VOICE WILL BE HEARD, BECAUSE WHEN I CALL THE VOLKWAGEN CUSTOMER SERVICE AND COMPLAINTS I GET NOWHERE. *TR
Jun 18, 2008
WHEELS,EQUIPMENT
1 complaint
I HAVE A 2001 VOLKSWAGEN JETTA WOLFSBURG EDITION, THE BBS WHEELS THAT COME WITH THE WOLFSBURG TRIM ARE DEFECTIVE. THE LIP AROUND THE WHEEL IS PITTING AND IS CORROSIVE. THERE IS NO APPROXIMATE INCIDENT DATE JUST OVER THE TIME OF PURCHASE THE WHEELS GET WORSE AND WORSE. *TR
May 11, 2008
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
ON A CLEAR DAY, DRY PAVEMENT, WENT TO BRAKE IN CITY TRAFFIC AND BRAKES FAILED CAUSING ME TO REAR END THE CAR IN FRONT ( CAUSING $2600 DAMAGES) AND TOTALLING MY CAR. NO INJURIES. AIR BAG DID NOT DEPLOY, POSSIBLY DUE TO THE LOW SPEED I WAS TRAVELLING. *TR
Apr 15, 2008
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
CONTINUING PROBLEM-RANDOM OCCURRENCES: ALL DOORS WILL LOCK UNEXPECTEDLY AND ALARM SYSTEM ARMS ITSELF. THIS HAS HAPPENED ON NUMEROUS UNEXPECTED OCCASIONS WITHOUT ANY ACTIVATION BY REMOTE LOCKING KEY FOB. DOORS WILL LOCK WITH DRIVER OR PASSENGER(S) INSIDE OR OUTSIDE THE VEHICLE. ATTEMPTING TO START THE ENGINE OR OPEN DOORS WILL TRIGGER THE ALARM AFTER THE DOORS HAVE AUTOMATICALLY LOCKED AND ARMED. STARTER IS DISABLED WHEN ALARM IS TRIGGERED. SAFETY CONCERN FROM BEING LOCKED OUT OF CAR UNEXPECTEDLY. CAR HAS LOCKED WITH KEYS IN THE CAR AND DRIVER OUTSIDE OF CAR, SUCH AS AT GAS STATION FILLING TANK. PANIC IS INDUCED WHEN DRIVER INADVERTENTLY TRIGGERS THE ALARM WHEN TRYING TO START THE ENGINE WHILE UNAWARE THAT THE CAR HAS AUTOMATICALLY LOCKED ITSELF AND ARMED THE ALARM. FEAR OF SMALL CHILD BEING TRAPPED INSIDE CAR WHEN AUTO LOCKING/AUTO ARMING OCCURS. *JB
Mar 09, 2007
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
WE PURCHASED OUR 2001 JETTA 1.8L TURBO WOLFSBURG EDITION IN JAN OF 2003 FROM A CERTIFIED USED VW DEALER. WHEN WE DROVE OFF THE LOT, NOT 5 MINUTES LATER, THE TURBO SEEMED TO FAIL AND WE BEGAN TO LOSE POWER, EPC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON. WE IMMEDIATELY TOOK CAR BACK TO DEALER AND THEY FIXED PROBLEM. EVERYTHING RAN FINE UNTIL SEPT 2003 OUR CHECK ENGINE LIGHT CAME ON, SHORTLY AFTER WE RECEIVED NOTICE THAT THERE HAD BEEN A RECALL REGARDING IGNITION COILS. WE TOOK OUR VEHICLE TO A LOCAL DEALERSHIP WHERE THEY REPLACED THE COILS FREE OF CHARGE. THIS SOLVED THE LIGHT ISSUE FOR A COUPLE OF MONTHS, THEN IT CAME BACK ON AGAIN, THIS TIME WHEN IDLING FLUCTUATING BETWEEN 700 RPM AND ABOUT 1500 RPM AND STALLING ON OCCASION. WE TOOK THE CAR TO A LOCAL GARAGE AND THEY RAN A DIAGNOSTICS, CLEARED THE FAILURES TO SEE IF THAT SOLVED THE PROBLEM, WHICH IT DID TEMPORARILY...EVER SINCE WE HAVE BEEN RUNNING DIAGNOSTICS TRYING TO DETERMINE WHY OUR CHECK ENGINE LIGHT KEEPS COMING ON, EACH TIME THE PROBLEM IS TEMPORARILY SOLVED. AT FIRST THE MECHANIC THOUGHT IT WAS THE AIRFLOW SENSOR, BUT ONCE THEY LOOKED CLOSER DETERMINED IT WAS A DIFFERENT PROBLEM. WE HAVE HAD CORROSION REMOVED, CONNECTIONS CLEANED, AND OUR LAMBDA SENSOR REPLACED. NOW OUR CAR CONTINUES TO RUN AND IDLE POORLY AND SPORADICALLY, THE CAR STALLS WHEN YOU SLOW, THE TURBO WORKS ON OCCASION, LOSSES POWER WHEN ACCELERATING, WHEN CAR FIRST STARTS IT BARELY MOVES WITH ACCELERATOR FLOORED, BRAKES ARE VERY SLUGGISH, SOMETIMES REALLY HAVING TO PUSH TO GET CAR TO STOP. NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. EVERYTIME WE TAKE IT IN MULTIPLE ERRORS POP UP, LAST TIME THERE WAS 17 FAULT CODES, MECHANIC KEEPS GOING DOWN THE LIST OF WHAT TO CHECK HOPING TO FIND THE PROBLEM. THE BILL JUST KEEPS GETTING BIGGER AND NOTHING HAS BEEN SOLVED. RECENTLY THINK THAT THE ORIGINAL ISSUE AND CURRENT ISSUES ARE ONE IN THE SAME AS SYMPTOMS ARE BECOMING MORE SIMILAR. HELP! *NM
Sep 25, 2006
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
I HAVE HAD NOTHING BUT ISSUES WITH MY 2001 JETTA. I HAVE REPLACED ALL THE WHEEL BEARINGS AND THE FRONT BEARING TWICE. I HAVE ALSO HAD TO REPLACE THE ENGINE COILS TWICE ON THIS CAR. NOW IN THE LAST 2-3 WEEKS THE CLEAR COAT HAS STARTED TO PEEL OFF THE CAR. THE PAINT IS NOT COMING OFF JUST THE CLEAR COAT. I CALLED THE VW CARE CENTER AND THEY RAN ME AROUND HAVING ME TAKE THE CAR TO A VW BODY SHOP, AND HAVING THE SERVICE MANAGER LOOK AT IT AND NEITHER ONE OF THEM COULD TELL ME WHY THE CLEAR COAT WAS PEELING. THEY BOTH DID RESPOND BY SAYING THE COULD BE SURE BUT IN MAY HAVE BEEN OVER BAKED AT THE FACTORY AFTER IT WAS PAINTED BUT OF COURSE NOBODY WANT TO ADMIT THAT BECAUSE THEN VW WOULD BE LIABLE TO FIX IT. SO IN CALLING THE VW CARE CENTER BACK THE PRETTY MUCH TOLD ME THE CAR WAS 5 YEAR OLD AND IT WASN'T THEIR PROBLEM ANY MORE BUT MINE. GREAT CUSTOMER SERVICE. I'VE OWNED OTHER CARS AND NEVER HAD A PROBLEM WITH THE CLEAR COAT. GRANTED THEY WERE NOT VW CARS. I RECOMMEND NOT TO BUY A VW OF ANY KIND BECAUSE THIS COMPANY WILL NOT STAND BY THEIR FAULT. I MEAN 5 YEARS OLD THAT THE CLEAR COAT IS PEELING OFF. THAT ISN'T RIGHT. THANKS FOR NOTHING VW. DON'T BUY A VW. *JB
Aug 23, 2006
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
DT*: THE CONTACT STATED UPON INSPECTION, IT WAS NOTICED THE BRAKE LIGHT SWITCH WAS INOPERABLE. THE DEALERSHIP REPLACED THE BRAKE LIGHT SWITCH AND DETERMINED THERE WAS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED. UPDATED 6/27/2006 - THE SWITCH WAS REPLACED BY THE ORIGINAL OWNER UNDER RECALL ON 4/26/05 WITH 44653 MILES. THE REPLACEMENT SWITCH FAILED ONE YEAR LATER AT 52675 MILES. THE COOLANT PUMP FAILED AND CAUSED THE VEHICLE TO OVERHEAT. THE FRONT WOOFER IN THE DOOR FAILED INTERNALLY CAUSING THE SOUND TO BE DISTORTED. *NM
Jun 09, 2006
VISIBILITY,EQUIPMENT
1 complaint
WINDSHIELD WIPER FAILURE 3 TIMES WITHIN ONE YEAR, WIPERS HAVE STOPPED WIRES HAVE BEEN REPLACED - MOTOR REPLACED HAS BEEN SAME ISSUE EACH TIME - MOTOR STILL WORKING - WIPERS NOT. *JB
Feb 01, 2006
SEATS,UNKNOWN OR OTHER
1 complaint
2001 JETTA VR6 DRIVER SEAT ROCKS BECAUSE OF BROKEN GEARS. *TS THE DEALER WOULD NOT REPAIR THE SEAT FREE OF CHARGE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE DEALER DETERMINED THAT THERE IS A BAD GEAR AND IT WILL COST OVER $700. TO REPAIR. THE CONSUMER CONSIDERS THIS A SAFETY ISSUE AND BELIEVES THIS MAY AFFECT THE PROPER OPERATION OF THE SIDE MOUNTED AIR BAGS. THE GLOVE COMPARTMENT ALSO BROKE. *NM
Oct 20, 2005
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
82,5310.00 JUST REPLACED THE CATALYTIC CONVERTER. WE HAVE ALWAYS HAD SOME TYPE OF AN ELECTRICAL PROBLEM FROM THE BEGINNING. CD PLAYER AND STEREO. CD LCD PANEL WOULD SAY NO CD IN WHICH YOU WOULD HAVE A CD IN THE JACKET IF YOU KEPT PUSHING THE BUTTON SOMETIMES IT WOULD WORK. AT TIMES YOU CAN ONLY READ HALF THE CALL LETTERS FOR STATIONS. ROLLING DOWN BACK OF THE WINDOWS YOU WOULD HEAR A VERY LOUD PRESSURE THUMPING NOISE. SO LOUD YOU COULD NOT ROLL DOWN THE WINDOW IN THE BACK. WHEN YOU WOULD TAKE THE CAR IN. MECHANIC'S ALWAYS SAID, IT WAS BASICALLY OUR IMAGINATION. *JB
Sep 26, 2005
STEERING,AIR BAGS,SEAT BELTS,WHEELS
1 complaint
DT: CONTACT STATES THE DRIVERS' SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT A COLLISION. THE SEAT BELT JAMMED AND COULD NOT BE LATCHED AFTER THIS INCIDENT OCCURRED. THERE IS A POLICE REPORT (#05-5207) STATES THERE WAS NO EVIDENCE THAT THE VEHICLE HAD AN IMPACT. THE AIR BAG LIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS TOWED TO A SERVICE DEALER AND TOLD TO CONTACT VW OF AMERICA. SHE DID FAX THE POLICE REPORT TO THE MANUFACTURER AND THEY AGREED TO REPAIR THE VEHICLE WITHOUT COST. THE SERVICE DEALER COULD NOT FIND WHAT CAUSED THE AIR BAG TO DEPLOY. THE CONSUMER IS STILL DRIVING A RENTAL CAR BECAUSE THE CAR HAS NOT BEEN REPAIRED. *NM A WHEEL AND TIE ROD WAS REPLACED. *JB
Aug 26, 2005
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
EARLIER THIS YEAR, THERE WAS A RECALL FOR THE BRAKE LIGHT SWITCH ON MY 2001 VW JETTA. THE DEALERSHIP REPLACED THIS. HOWEVER, WITHIN THE LAST MONTH, THE AUTOMATIC SHIFT LOCK (ASL) HAS NOT ALLOWED ME TO SHIFT OUT OF PARK ON NUMEROUS OCCASIONS. USUALLY, I AM ABLE TO WAIT A MINUTE AND THE ASL LIGHT WILL GO OFF, OR I TURN OFF THE CAR OR FIDDLE WITH THE STEERING WHEEL. HOWEVER, THREE TIMES THIS PAST WEEK I HAVE GOTTEN STUCK AND HAVE HAD TO ABANDON THE CAR TEMPORARILY. THE LAST TIME, I WAS FINALLY ABLE TO GET IT OUT OF PARK AND DRIVE IT TO MY LOCAL MECHANIC (I HAD AN APPOINTMENT WITH MY DEALERSHIP, BUT I COULDN'T GET IN FOR A WEEK). HE NOTICED THAT MY BRAKE LIGHTS WERE OUT AGAIN, AND BELIEVES THAT THE BRAKE LIGHT MALFUNCTION MAY BE RELATED TO THE ASL MALFUNCTION. THIS MAY EXPLAIN WHY THE ELECTRONIC POWER CONTROL (EPC) LIGHT TURNS ON WHENEVER THE ASL LIGHT TURNS ON, AS IT INDICATES A PROBLEM IN THE ELECTRONICS. THE LOCAL MECHANIC IS CURRENTLY EXAMINING THE PROBLEM. *JB
Aug 03, 2005
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
I SIGNALED WITH MY RIGHT TURN SIGNAL FOR A RIGHT-HAND TURN, SUDDENLY THE TURN SIGNAL STOPPED FLASHING (NOT THE QUICK FLASHING & CLICKING FOR A BURNT OUT BULB), THE LIGHT STAYED ON. TRIED THE LEFT TURN SIGNAL AND THE SAME THING HAPPENED. KEPT TRYING THEM AND WOULD NOT WORK. SUDDENLY BEGAN OPERATING. THE HAZARD LIGHTS DID NOT WORK EITHER. AFTER REPEATED ATTEMPTS, THE LIGHTS UNEXPECTEDLY BEGAN WORKING. I CONTINUED DRIVING, WHEN I SIGNALED ANOTHER RIGHT-HAND TURN THE AGAIN THE SIGNAL REPEATED THE PREVIOUS FAILURE. I IMMEDIATELY CONTACTED THE AUTO REPAIR SHOP THAT I USE AND SETUP AN APPOINTMENT FOR SERVICE THREE DAYS LATER. THE PROBLEM OCCURRED INTERMITTENLY BETWEEN THE FIRST OCCURRANCE AND THE SERVICE APPOINTMENT. THE SERVICE TECHNICIAN COULD NOT DUPLICATE THE PROBLEM IMMEDIATELY BUT THE HEADLAMPS WOULD NOT GO TO BRIGHT. HE DID EVENTUALLY HAVE THE PROBLEM WITH THE TURN SIGNALS. THE END RESULT WAS TO REPLACE THE SWITCH: HEADLAM DIMMER/TURN SIGNAL/CRUISE SWITCH 8L0953513J01C (PART #). THIS IS AN INTEGRATED SWITCH. I HAVE LISTED THE THREE COMPONENTS SEPARATELY ON THE COMPLAINT LIST. THIS SAME SHOP HAD CHANGED THE SAME SWITCH ON AN AUDI. I DO NOT KNOW IF THE REPLACED PART WOULD STILL BE AVAILABLE.
May 11, 2005
EXTERIOR LIGHTING,AIR BAGS
1 complaint
TURN SIGNAL/EMERGENCY FLASH LIGHT FAILED, AIRBAG WARNING LIGHT TURNED ON AND STAYED ON.*AK
Apr 13, 2005
EXTERIOR LIGHTING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THE BRAKE LIGHT SWITCH ON MY 2001 VW JETTA WAS REPLACED BY A VW DEALER IN JULY OF 2004 AS A RESULT OF A RECALL NOTICE FROM VW OF AMERICA. THIS SAME SWITCH WAS REPLACED BY A VW DEALER ON 2/28/05 AS A RESULT OF A FAILURE.*AK
Mar 04, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE
1 complaint
2001 JETTA- MAKES WINDING NOISE AT 40 MPH, EAR PIERCING, TECHNICIANS CLAIM THIS IS NORMAL BUT OVERPOWERS RADIO? UNACCEPTABLE. TRANSMISSION SHIFTS ERRATICALLY ALL THE TIME, CAR WILL LUNGE FORWARD WHEN AT A STOP WHEN FOOT TAKEN OFF BRAKE PEDAL. CAR MAKES A KNOCKING NOISE WHEN AT A COMPLETE STOP. *NM
Feb 24, 2005
AIR BAGS,EQUIPMENT
1 complaint
THE AIRBAG LIGHT RANDOMLY CAME ON IN MY CAR. I HAVE ABSOLUTELY NO CLUE WHY IT CAME ON. I HAD IT VAG COM'D. AND A CODE CAME UP AS BEING A BAD CONTROL MODULE FOR THE AIRBAG. *JB
Nov 23, 2004
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
WHILE DRIVING ENGINE EXPLODED. CONSUMER HAD THE VEHICLE TOWED TO A DEALERSHIP, AND HAD THE VEHICLE INSPECTED, AND WAS TOLD THAT THE ENGINE HAD A BUILD UP OF SLUDGE. *AK THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE TO GET THE LOCK ON THE TRUCK FIXED BECAUSE YOU COULD NOT OPEN IT FROM THE OUTSIDE. THE ENGINE BEGAN MAKING NOISE AND SMOKING WHILE THE CONSUMER DROVE ON THE HIGHWAY LEAVING THE CONSUMER STRANDED ON THE HIGHWAY. THE CONSUMER DID NOT KEEP RECIEPTS OF WORK DONE TO THE VEHICLE THEREFORE CAN NOT BE REIMBURSED. THE CONSUMER SENT A FORMAL DEMAND FOR SETTLEMENT IN THE AMOOUNT OF REPAIR BILLS AND RENTAL CAR EXPENSES THROUGH HER LEGAL COUNCEL FOR NEGLIGENT INSPECTION OF HER VEHICLE. *TC
Nov 15, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
REGULAR USAGE OF CAR RESULTED IN HAVING TO REPAIR AND REPLACE THE SPARK PLUG CABLES ON MY CAR. *AK
Oct 06, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
I OWN A VW JETTA 2001 VR6. I HAVE HAD TO REPLACE MY REAR BRAKE PADS AT ONLY 20,000 MILES TO ME A VERY PREMATURE WEAR PROBLEM. THE DEALER REFUSED TO REPAIR THEM AT NO COST TO ME DUE TO THE PREMATURE WEAR OF THE BRAKE PADS. THE REPAIRS TO THE BRAKE PADS COST ME $200.00. THE CHECK ENGINE LIGHT HAS COME ON ON THE SAME VW JETTA. TO FIND OUT I KNOW HAVE TO PAY $292.20 TO HAVE THE MAF SENSOR REPLACED ON A CAR THAT HAS ONLY 22,500 MILES. I AM TRYING TO SEEK REIMBURSEMENT FROM VW OF AMERICA FOR THESE EXPENSES. IN ADDITION THIS YEAR I ALSO HAD TO PAY $300.00 TO HAVE THE PASSENGER DOOR LATCH REPAIRED AS THE SPRING BROKE THAT ALLOWED ME TO OPEN THE DOOR WITH THE DOOR HANDLE. REGARDLESS, MY CAR IS KEPT IN PRISTINE CONDITION, AND IN NO WAY SHOULD I BE INCURRING THESE TYPE OF REPAIRS ON A VEHICLE THAT HAS ONLY 20K MILES ON THE ODOMETER. PLEASE HELP ME. *AK
Aug 31, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
I HAVE HAD NOTHING BUT PROBLEMS AFTER PURCHASING MY BRAND NEW 2001 V.W JETTA. I HAD VEHICLE ONLY 6 MONTHS AND IT LEFT ME STRANDED DUE TO MALFUNCTION OF EMISSION CONTROL SENSOR. 5 MONTHS AFTER THAT, IGNITION LOCK CYLINDER WAS INOPERABLE, NEEDING THEM TO REPAIR. 2 MONTHS LATER, OWNED FOR 1 YR 1 MONTH, CAR WAS BURNING A LOT OF OIL SO CONSUMPTION TEST WAS DONE AND DETERMINED TO BE TRUE,THAT THE CAR WAS IN FACT CONSUMING ABNORMAL AMOUNT OF OIL. AS "A COURTESY TO ME, THE CUSTOMER" VOLKSWAGEN REPLACED PISTON RINGS, ROD BEARINGS AND DEGLAZED CYLYNDER WALLS. THEY HAD MY CAR 6 DAYS TO REBUILD ENGINE. 6 MONTHS LATER CAR WAS SHAKING REALLY BAD WHEN DRIVING ON THE FREEWAY, TOOK IT IN AND SERVICE TECHNITION DISCOVERED THAT REAR BRAKES WERE WARPED AND REAR BRAKE PADS HAD "PREMATURE WEAR." THOSE WERE REPLACED. THROUGHOUT THIS COURSE OF TIME THE PASSENGER BRAKE LIGHT HAD BEEN REPLACE 2 TIMES,AIR CONDITION VENT WAS NOT WORKING AND HAD TO BE REMOVE AND INSTALL NEW CENTER AIR OUTLET,ARMREST BROKE AND HAD TO BE REPLACED, GLOVE COMPARTMENT LATCH BROKE, AND THE BRAKE LIGHTS HAVE GONE OUT AND BEEN REPAIRED NUMEROUS TIMES BUT ARE STILL FAULTY,NOT WORKING AT THIS TIME. VOLKSWAGEN HAS TREATED ME AS THOUGH I WAS THE ONE INCONVIENCING THEM!! I REGRET PURCHASING THIS VEHICLE AND WILL CONTINUE DISCOURAGING ANYONE FROM EVER BUYING A VOLKSWAGEN! I DON'T FEEL SAFE IN THIS CAR!! AFTER DOING SOME RESEARCH I SEE NOW THAT I AM NOT ALONE. KNOWING THERE ARE MANY OTHER VW'S ON THE ROAD WITH THE SAME MECHANICAL PROBLEMS MY CAR, I'M CONCERNED WITH THE SAFETY OF OTHERS AS WELL AS MYSELF! *LA
Jul 15, 2004
ELECTRONIC STABILITY CONTROL,POWER TRAIN
1 complaint
WHILE ACCELERATING FROM EITHER A STOP OR MOVING, THE TRANSMISSION OCCASIONALLY WILL SLIP WHILE SHIFTING FROM 1ST-2ND GEAR, REGARDLESS OF EITHER LIGHT OR HEAVY THROTTLE. THIS PROBLEM HAS PROVEN ELUSIVE TO DUPLICATE ON DEMAND AND HAS OCCURED UNDER VARIOUS CONDITIONS, TO INCLUDE: LIGHT & HEAVY ACCELERATION; MOVING & FROM DEAD STOP; DRY & WET ROADS; INCLINED (UPHILL) & DECLINED (DOWNHILL) AND VARIOUS COMBINATIONS OF LISTED CONDITIONS. THIS STARTED OCCURING AROUND 29,000 MILES AND HAS CONTINUED ON/OFF UP TO ITS' CURRENT 40,073 MILES. WITHOUT BEING ABLE TO DUPLICATE IT FOR THE DEALER IT WILL BE A MOOT POINT TO BRING IT IN FOR DIAGNOSIS/REPAIR, AS THEY WILL "GUESS" THE CAUSE AND CHARGE ME ACCORDINGLY.*AK
May 19, 2004
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
MY SPEEDOMETER STARTED BOUNCING UP AND DOWN. ONE SECOND IT WOULD REGISTER 25MPH THE NEXT IT WOULD REGISTER 100MPH. IT WOULD DO THAT FREQUENTLY. THE FUEL GAUGE ACTED FUNNY AS WELL. IT WOULD MOVE LEFT AND RIGHT. FINALLY THE SPEEDOMETER STOPPED WORKING COMPLETELY. THE FUEL GAUGE WORKS OK NOW. I HAVE READ ABOUT WHAT THE PROBLEM IS. THE COOLANT MIGRATION SYSTEM IS FAULTY. THE COOLANT BOTTLE LEAKS FLUID ONTO THE ELECTRICAL WIRING HARNESS WHICH IN TURN ACTS AS A VACUUM AND THE COOLANT MAKES ITS WAY ALL THE WAY TO THE ECM. AFTER IT REACHES THE ECM IT MAKES ALL THE ELECTRICAL COMPONENTS ACT FUNNY. THIS COULD BE DANGEROUS CONSIDERING IT MAY BE THE CAUSE OF AIR BAG DEPLOYMENT WHICH I HAVE HEARD. MY WIRING HARNESS ON MY COOLANT DOES HAVE COOLANT ON IT. WHICH HAS STOPPED MY SPEEDOMETER. THANKFULLY MY AIRBAGS HAVEN'T BLOWN(YET). PLEASE CONSIDER THIS SERIOUS ISSUE. THANK YOU FOR YOUR TIME. ~CHAD~*AK
Apr 09, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS,EQUIPMENT
1 complaint
SINCE I HAVE HAD MY JETTA I HAVE HAD TO KEEP OIL IN THE TRUNK BECAUSE THE CAR BURNS OIL, I WAS TOLD BY THE DEALER THAT IT IS NORMAL FOR A CAR TO USE THAT MUCH OIL, I HAVE HAD TO HAVE THE BRAKE SWITCH REPLACED, THE ARM REST LATCH REPLACED, CD PLAYER REPLACED TWICE, MY PASSENGER REAR BRAKE LIGHTS BURN OUT REGULARLY (ONLY PASSENGER SIDE), MY KEY IN THE IGNITION ALARM AND LIGHTS LEFT ON ALARM TURNED AND STAYED ON EVERYTIME I DROVE MY CAR. THE DEALER'S SOLUTION TO ALL THESE PROBLEMS WAS TO DOWNGRADE MY CAR AND BUY A VW BEETLE. I PURCHASED A 2002 USED BEETLE - DEALER ALLOWED ME TAKE CAR AND PROMISED TO FIX ANYTHING ON THE FOLLOWING MONDAY. THERE WAS A LIGHT ON THE DASH THAT WAS LIT UP CALLED EPC - I ASKED THE DEALER WHAT THE LIGHT WAS FOR AND THEY SAID THAT THE ALIGNMENT NEEDED TO BE ADJUSTED NO BIG DEAL THEY WOULD FIX IT WHEN I RETURNED ON MONDAY. I DROVE THE CAR OFF THE LOT GOT ABOUT 20 MILES FOR THE DEALERSHIP AND THE CAR DIED ON THE FREEWAY!!!!! WHILE WAITING FOR THE TOW TRUCK I READ IN THE CAR MANUAL THAT EPC STOOD FOR ELECTRIC POWER CONTROL - IT SAID IF THIS LIGHT GOES ON DO NOT ATTEMPT TO DRIVE - TOW TO DEALERSHIP IMMEDIATELY - AFTER THAT I MARCHED RIGHT BACK TO THE DEALER AND GOT MY JETTA BACK - HOWEVER I STILL HAVE ALL OF THE ABOVE PROBLEMS AND FEW TO ADD TO THE LIST DEFECTIVE ELECTRIC WINDOW, NOISY BRAKES WHEN IN REVERSE EVEN AFTER BRAKES WERE REPLACED. I CAN'T WAIT TO TURN THE PIECE OF @#$%# IN TO THE DEALER WHEN MY LEASE IS UP AND WALK AWAY - I JUST FEEL SORRY FOR THE FOOL THEY TURN AROUND AND SELL IT TO! *LA
Apr 06, 2004
SERVICE BRAKES, AIR,PARKING BRAKE,ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,LATCHES/LOCKS/LINKAGES,SEATS,EQUIPMENT
1 complaint
INTERIOR CONSOLE PAINT PEELING, FABRIC FADING, ENGINE RATTLE NOISE, WINDOW ACTUATOR FAILURE AND NOISE, THERMASTAT, FUEL DOOR ACTUATOR, SEAT SPRINGS SNAP, BRAKE PAD EXCESSIVE WEAR, A/C RUNS HOT.*AK
Oct 28, 2003
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
I PURCHASE A 2001 JETTA NEW AND IN ABOUT 3 YRS I HAVE HAD TO REPLACE THE BRAKE LIGHT SWITCH TWICE FOR AN AVERAGE LIFE EXPECTANCE OF 19 MONTHS. TALKING WITH THE DEALER, I WAS INVORMED THAT THE BRAKE LIGHT SWITCH BASE NO AVAILABLE SEVERAL MONTHS AGO AND IS NOW STARTING TO BECOME AVAILABLE AGAIN. CURRENTLY MY MECHANIC HAS FOUND ONLY 1 BRAKE LIGHT SWITCH ON THE EAST COAST. HE HAS CALL THE LOCAL DEALERS IN A 100 MILE RADIUS AND THEY DO NOT HAVE ANY, CONTACTED VW REGIONAL AND THEY DO NOT HAVE ANY. INTERESTED TO KNOW IF OTHERS ARE HAVING THE SAME PROBLEM. TO ME 19 MONTHS BETWEEN SWITCHES IS A LITTLE EXCESSIVE TO REPLACE. *AK
Aug 25, 2003
ELECTRICAL SYSTEM,VISIBILITY,SEATS
1 complaint
I AM NOT SATISFIED WITH MY 2001 JETTA. ONE WEEK AFTER I PURCHASED THE CAR IN AUG 2001 THE PASSENGER AND DRIVER SIDE SEATS STARTED TO MOVE EVERYTIME I STEPPED ON THE BRAKE. I TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG. A FEW MONTHS LATER I NOTICED THAT FLOOR PADDING ON THE BACK SEAT AREA (BOTH SIDES) STARTED BULGING. THE DEALERSHIP INDICATED THAT IS NORMAL FOR ALL 2001 JETTAS. I HAVE SEVERAL FRIENDS WHO DRIVES VW AND THEY NEVER HAD THE SAME PROBLEM WITH THEIR FLOOR PADDINGS. A FEW MONTHS LATER, THE WINDOW ON THE DRIVER SIDE BROKE. ALL IN ALL MY DRIVER SIDE AND PASSENGER SIDE WINDOWS HAVE MALFUNCTIONED 5 TIMES. IN ADDITION TO ALL THESE PROBLEMS, THE TEMP GAUGE ALSO MALFUNCTIONED. THE TEMPERATURE GAUGE WOULD MOVE FROM EXTREMENME HEAT TEMP TOCOLD TEM AND VICE VERSA. WHAT UPSET ME IS THAT THERE ARE TWO CURRENT RECALLS FOR 2001 JETTAS AND I HAVENT HEARD FROM VW. I WASN'T EVEN INFORMED ABOUT THE WINDOW REGULATOR PROBLEM.
May 23, 2003
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
MY CAR WHICH WAS PURCHASED BRAND NEW IN JULY 2001 HAS BEEN TO THE REPAIR SHOP 13 TIMES. I PURCHASED A 2001 VOLKSWAGEN JETTA. THE ONGOING PROBLEM IS THAT THE CAR IS LOSING POWER WHILE ACCELERATING. VOLKSWAGEN DOESN'T WANT TO ACKNOWLEDGE THE DEFECT OF THEIR OWN PRODUCT. I WAS TOLD TWO THINGS WHICH DOESN'T MAKE SENSE TO ME. FIRST, I WAS TOLD MY ENGINE IS NOT APART OF THE RECALL FOR THOSE OTHER VW CARS THAT ARE LOSING POWER. SECOND, A VW REPRESENTATIVE TOLD ME IT WAS MY EXTRA CAR MATS THAT IS PROBABLY CAUSING THE PROBLEM. I THINK VOLKSWAGEN IS JUST IGNORING THIS SERIOUS PROBLEM. IF MY CAR SLOWS DOWN ON ME WHENEVER IT WANTS AND I DIE AS A RESULT OF THEIR DEFECT PRODUCT THAT THEY DON'T WANT TO RECOGNIZE, IT IS TRULY GOING TO BE A SERIOUS PROBLEM. THE CAR HAD PROBLEMS WITH THE ENGINE, AIRBAGS, MALFUNCTIONED SENSOR, CLOCK SPRING, HARNESS, AND NOW IT IS LOSING POWER. ALTHOUGH THIS CAR HAS HAD NUMEROUS PROBLEMS, THIS IS THE MOST SERIOUS PROBLEM THAT I WOULD LIKE O BE RECTIFIED. VOLKSWAGEN SERVICE DEPARTMENT CHANGED THE COMPUTER AND TOLD ME THIS WILL DEFINITELY SOLVE THE PROBLEM. OBVIOUSLY IT DID NOT SOLVE THE PROBLEM. SINCE THE COMPUTER WAS CHANGED IN SEPT. 2002 THE CAR LOST POWER 3 TIMES SINCE THEN.*JB
Apr 11, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
BACK BRAKES AND ROTORS HAD TO BE REPLACED ON MY 2001 JETTA GLX V6 WHICH WAS PURCHASED 08/01. I ONLY HAD 23,000 MILES ON THE CAR! AT MY 20,000 MILE SERVICE NO PROBLEMS WERE MENTIONED. MY CHECK ENGINE LIGHT CAME ON TOO. I HAD TO HAVE MY O2 SENSOR REPLACED UNDER WARRANTY. THE WARRANTY DID NOT COVER THE BRAKES. I DO NOT RIDE THE BRAKES. 1 MONTH AFTER I BOUGHT THE CAR I NOTICED THAT WHEN I START IT IN THE MORNING IT MAKES A SOUND LIKE AND OLD JUNKY CAR WOULD. I HAD IT TO THE DEALER TWICE FOR THIS AND THEY SAID ITS NOTHING AND THAT'S THE WAY A V6 SOUNDS! IT ONLY DOES IT ON THE FIRST START OF THE DAY. I AM AFRAID IT WILL END UP BEING SOME VERY EXPENSIVE PROBLEM IN THE FUTURE. 9 MONTHS AFTER I HAD THE CAR THE ARM REST CAME APART AND HAD TO BE FIXED UNDER WARRANTY. I WILL NEVER BUY ANOTHER VOLKSWAGEN AGAIN AND I WOULD NOT RECOMMEND THEM TO MY FRIENDS WHO ARE MD'S AND RN'S AND CAN AFFORD NICE CARS. *JB
Apr 05, 2003
TIRES,SEATS,EQUIPMENT
1 complaint
THE CONSUMER HAS EXPERIENCED THE FOLLOWING: TREAD SEPARATION(TIRES)/THE OUTSIDE TIRES CUPPED, MORE WEAR ON THE CENTER, 3-4 TIRES HAD SHOWN A SIGN OF SEPARATING CORDS, THE DRIVER SEAT BACK IS WORN, UNSPECIFIED BAD REMOTE, AND THE SPEAKER WOULD DRIFT AWAY THEN COME BACK AGAIN. THE CONSUMER SEEKS REIMBURSEMENT FOR THE DEFECTIVE TIRES. SCC PH
Jan 16, 2003
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
NO SUMMARY. DT
Dec 04, 2002
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
OFTEN WHEN ACCELERATING, MY AUTOMATIC JETTA WILL SEEM TO GO INTO NEUTRAL, THE ENGINE WILL BE ROARING AND THE RPM WILL FLY UP INTO THE RED ZONE ON THE DAIL. THIS HAPPENS AT SPEEDS FROM 5 MPH- 75 MPH. IT ALWAYS OCCURS AS I GO TO ACCELERATE, OTHERWISE I CAN FIND NO OTHER SIMILARITIES OF OCCURRENCES.
Aug 06, 2002
EXTERIOR LIGHTING,VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
NOTHING BUT PROBLEMS!!! THE DAY I WAS TO PICK MY CAR UP, DRIVER WINDOW NEEDED REPLACEMENT. SINCE THEN IT HAS FALLEN INTO DOOR 3 TIMES. AIR CONITIONER LEAKED INTO INTERIOR, SOAKING CARPETS AND SMELLS BAD. BRAKE LIGHTS STUCK ON WHEN CAR IS OFF, ARM REST AND GLOVE BOX BROKE. RECEIVED ZERO HELP FROM DEALERSHIP OR VOLKS.OF AMERICA. WHAT IS NEXT???
Jul 29, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
WHILE DRIVING DOWN ROAD AT 55 MPH VEHICLE LOSS ALL POWER DUE TO A FUEL PUMP FAILING WITH NO WARNING. VEHICLE IS ALSO CONSUMING OIL POSSIBLY DUE TO -O- RING BEING MISSEADED DURING MANUFACTURING. PLEASE DESCRIBE DETAILS.*JB
Jul 25, 2002
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
WHILE DRIVING WINDSHIELD WIPERS QUIT. ALSO, ABS LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER, AND THEY COULDN'T DUPLICATE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
May 13, 2002
ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
1 complaint
CONSUMER STATES THAT WHEN STARTING THE VEHICLE THE ALARM SOUNDS AND HORN GOES OFF AND LIGHTS FLASH ON AND OFF FOR ABOUT 10 MINUTES. THIS ALSO HAPPENS WHEN OPENING DOORS TO EXIT THE VEHICLE. ALSO THE ILLUMINATED ENTRY AND THE POWER DOOR LOCKS WERE NOT WORKING. THE DEALER HAS REPLACED WIRING AND RELAY IN THE DOORS, THE RADIO IGNITION SWITCH, AND DOOR LOCK, HOWEVER THE PROBLEM STILL EXISTS. THE DEALER NOW STATES THAT THERE IS NOTHING FURTHER THEY CAN DO. NLM FRONT BUMER PULLED LOOSE. BUMPER AND LOWER FACIA REINSTALLED. *TT
Apr 18, 2002
AIR BAGS,SEATS
1 complaint
CONSUMER STATE WHILE TRAVELING WITHOUT ANY INDICATION AIR BAG INDICATION LIGHT STARTED FLASHING THROUGH OUT TRAVEL. DEALER HAS BEEN CONTACTED. *NLM THE AIR BAG LIGHT DID NOT REMAIN ON ANY MORE AFTER THE AIR BAG CONTROL UNIT WAS REPLACED. THE DRIVERS SEAT BACK COVER WAS REPLACED SINCE THE ORIGINAL ONE WAS STAIN. *YH
Mar 28, 2002
SUSPENSION,VISIBILITY,SEATS,UNKNOWN OR OTHER
1 complaint
L HAVE HAD NUMEROUS "FACTORY DEFECTS" WITH MY NEW VEHICLE AND NO ONE CAN HELP ME SOLVE MY DILEMA. THE VEHICLE IM SUBMITTING TO YOU IS NOT THE ORGINIALLY PURCHASED CAR. THEY HAD TO GIVE ME A 2ND VEHICLE. I HAVE HAD NUMEROUS PROBLEMS EVER SINCE WITH KEYLESS REMOTE UNI (REPLACED), AUTO WINDOW UNIT(BOTH DRIVER, PASSNEGER-BOTH UNITS REPLACED),DRIVER SEAT NOT BOLTED TO FLOOR. HAD TO GET A NEW SEAT. NEW SHOCKS, NEW PACKING BETWEEN REAR PASS. DOOR PANELS. ALL CLAIMED TO BE FACTORY DEFECTS PER THE DEALER. I HAVE ESTABLISHED A CLAIM THROUGH VW OF AMERICA BUT THEY CANNOT ASSIST. THEY WILL ONLY TAKE MY COMPLAINTS. *AK
Mar 15, 2002
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
I HAVE HAD TROUBLE WITH THIS JETTA FROM THE FIRST DAY I TOOK OWNERSHIP OF THE VEHICLE. THE BRAKE ASSEMBLY HAS BEEN REPLACED. THE BRAKE LIGHT SWITCH HAS BEEN REPLACED. NOW I HAVE JUST RECEIVED A NEW TRANSMISSION IN MY TEN MONTH OLD CAR. THE CAR'S TRANSMISSION WAS RESET THREE TIMES BEFORE VOLKSWAGEN REPLACED THE VALVE BODY. THIS PROCEDURE DID NOT WORK AND IN TURN ENDANGERED MY LIFE. I WAS TRYING TO GET ON THE HIGHWAY WHEN THE CAR WOULD NOT SHIFT AND WAS SHUDDERING. I WAS ALMOST HIT BY AN ONCOMING 18 WHEELED TRUCK. I AM SCARED EVERY TIME I HAVE TO GET BACK IN THIS CAR. THE TRANSMISSION HAS BEEN FIXED, BUT NOT MY TRUST. *AK
Feb 25, 2002
AIR BAGS,SEAT BELTS
1 complaint
CONSUMER WAS INVOLVED IN A 50MPH FRONT END COLLISION. FRONT PASSENGER AND DRIVER SIDE AIRBAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *SLC
Dec 31, 2001
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
VW DEALER REFUSES TO PROVIDE A SOLUTION TO THIS PROBLEM, NOR DO THEY RECOGNIZE THE BRAKE FAILURES. THE VEHICLE'S FUEL INJECTORS HAVE NOT BEEN REPAIRED AND WAS SERVICED ON 11-28-01 BY THE DEALER. THEY REFUSE TO COOPERATE WITH ME IN WORKING THESE MATTERS OUT IN A FAIR MANNER. *AK
Nov 30, 2001
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
THE VEHICLE HAS BEEN SEEN BY MECHANICS FROM TWO DIFFERENT DEALORSHIPS ON FIVE OCCASIONS DUE TO THE CHECK ENGINE LIGHT TO DATE. ON THE FOURTH TRIP TO THE SHOP IT WAS EVALUATED BY THE MECHANICS AS HAVING DEFECTIVE GAS TANK THAT HAD A SLOW LEAK. ON THIS OCCASION THE AUTO WAS KEPT FOR 1 WEEK FOR REPAIRS. HERE WE ARE A WEEK LATER AND THE LIGHT IS BACK ON AND IT'S BACK IN THE SHOP AGAIN. MEANWHILE I AM ON PROBATION AT MY NEW JOB AND AM HAVING TO TAKE CONSIDERABLE TIME OFF DUE TO THESE REPAIRS. I AM STILL ON PROBATION AT THIS JOB AND I HAVE ALSO MISSED OUT ON THE OPPORTUNITY OF OVERTIME BECAUSE OF CONTINUAL TRIPS TO THE DEALORS SHOPS. I HAVE ONLY MADE THREE PAYMENTS ON THE CAR TO DATE AND I AM PAYING FOR SOMETHING THAT IS IN THE SHOP AS MUCH AS IT IS IN THE DRIVEWAY. ASIDE FROM THE FACT THAT I HAVE REACHED THE POINT WHERE I AM AFRAID TO DRIVE IT FOR I FEAR IT COULD POSSIBLY BE A DEATHTRAP! I AM NOT SURE ABOUT THE BELT QUESTION THAT ARE WITHIN THIS FORM.*AK
Jul 11, 2001
PARKING BRAKE
1 complaint
CAR WAS PARKED ON NEAR-LEVEL SURFACE OF DRIVEWAY. CAR WAS LEFT IN NEUTRAL (MANUAL TRANSMISSION) AND PARKING BRAKE WAS SET. DOORS WERE LOCKED. CAR BEGAN TO ROLL 165 FEET DOWN DRIVEWAY ABOUT 20 MINUTES AFTER USE. CAR RESTED IN A FENCE POST. DEALER CLAIMS THAT CAR SHOULD BE LEFT IN GEAR BECAUSE THE PARKING BRAKE SYSTEM ON THIS CAR IS HYDRAULIC, AND WHILE THE CAR IS DRIVEN, THE REAR DISC BRAKES HEAT UP, AND WHEN THE CAR IS PARKED, THE BRAKES COOL DOWN. THE SAME BRAKES THAT COOL DOWN ARE THE SAME BRAKES THAT HEAT UP. WHEN A BRAKE PAD HEATS UP, IT EXPANDS, WHEN IT COOLS DOWN, IT CONTRACTS. MY PARKING BRAKES FAILED BECAUSE THEY COOLED OFF AND BECAME INOPERABLE, CAUSING THE CAR TO ROLL ALL ON ITS OWN. I WAS NEVER INFORMED THAT THE PARKING BRAKE SYSTEM ON THIS CAR WAS NOT A SEPARATE DRUM BRAKE, AND I WAS NEVER ADVISED BY THE DEALER DURING DELIVERY TO LEAVE THE CAR IN GEAR WHILE PARKED BECAUSE THE PARKING BRAKE WILL BE USELESS AFTER EVERY TRIP.*AK
Jun 04, 2001
POWER TRAIN,VISIBILITY
1 complaint
TRANSMISSION STOPPED SHIFTING INTO 4TH GEAR WHILE DRIVING THROUGHT CITY, CALLED FOR TOW TO DEALER. DEALER SAIR ELECTRICAL PROBLEM. AFTER AUTO TRAVELED TO KY WHILE PARKEN IN CARPORTE WINDSHIELD CRACKED FROM LOWER DRIVERS SIDE UPWARDS INTO DRIVERS VIEW ABOUT 8 INCHES. DELAER REFUSS TO REPLACE WINDSHIELD IMMEDIATELY. SAYS THAT FAILURE MUST BE VERRIFIED BY SOME ONE WHO IS ON VACATION, WILL BE GONE WEEK. MONTGOMERY VW IN ELIZABETHTOWN KY, SERVICE MANAGER REPORTED THAT IT WAS A STRESS CRACK, AND THAT SHOULD NOT BE DRIVEN AS UNSAFE, DEALER WILL NOT SUPPLY REPLACEMENT AUTO, OR ANYTHING TILL INSPECTION, ALL THIS TIME I AM WITHOUT A NEW AUTO. THIS IS NOT ANY WAY FOR CUSTOMER SERVICE.
Aug 16, 2000
Frequently Asked Questions
How many problems does the 2001 VOLKSWAGEN Jetta have?
The 2001 VOLKSWAGEN Jetta currently has 686 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2001 VOLKSWAGEN Jetta?
The most common problems reported for the 2001 VOLKSWAGEN Jetta are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2001 VOLKSWAGEN Jetta problem data come from?
All problem and complaint data for the 2001 VOLKSWAGEN Jetta comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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