2005 VOLKSWAGEN Jetta Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
248
Complaints Reported
Complaints by Component
POWER TRAIN
65 complaints
TUGGING OCCURS, BUT RARELY. THE CAR DRIVES SMOOTHLY BUT WILL DO A BIT OF A TUGGING. IT HAD THIS PROBLEM FOR A WHILE EVER SINCE IT WAS PURCHASED BACK IN 2015 IT WAS WORSE AT THOSE TIMES BUT FIXED THROUGHOUT THE YEARS. I'VE INVESTED MAJOR MONEY TO GET THE TRANSMISSION, MOTOR, AND SO ON OF WHAT THE MECHANIC HAS TOLD ME OF THE PROBLEMS THE CAR HAS HAD FIXED. *TR
May 19, 2020
MY CAR HAVES ALL THE GEARS HIGHLIGHTED ON THE DISPLAY AND OCCASIONALLY WHEN I'M DRIVING IT GETS STUCK ON A LOW GEAR WHEN I COME TO A COMPLETE STOP AND TRY TO START GOING OR IF IM IN THE HIGHWAY IT ALL OF A SUDDEN DECIDES TO SHIFT TO NEUTRAL GEAR MAKING ME SLOW DOWN ALL OF A SUDDEN WITH POTENTIAL TO HIT THE PERSON BEHIND ME OR CREATING A CATASTROPHIC ACCIDENT WITH MANY INJURIES OR EVEN DEATH TO DOES I MIGHT HIT JUST BECAUSE OF MY FAULTY TRANSMISSION AND I HAVE LOOK UP THE PROBLEM AND THERE ARE MANY PEOPLE WITH THE SAME TRANSMISSION TROUBLE THE NHTSA SEND A RECALL FOR THE 2009-2010 BUT THE PREVIOUS MODELS HAVE ALSO THE SAME PROBLEMS FOR IT SO PLEASE AT LEAST OPEN AN INVESTIGATION ABOUT IT SO THAT WAY ME AND MY FELLOW DRIVERS UNDERSTAND THE PROBLEM THAT KEEPS GOING ON.
Nov 05, 2018
AXLE BOLTS WORKED LOOSE AND AXLE PUNCTURED TRANSMISSION HOUSING ON DRIVERS SIDE WITH OUT WARNING.
Mar 05, 2017
WE HAVE A 2005.5 VW JETTA AND HAVE BEEN EXPERIENCING HARD SHIFTING WHILE DRIVING FOR ABOUT A YEAR AND HALF . MORE RECENTLY THE GEARS ARE STALLING TO SHIFT WE WERE DRIVING IN A LOCAL STREET WHEN OUR CAR WOULD NOT SHIFT INTO 4TH GEAR THE ENGINE WOULD REV BUT WOULD NOT SHIFT. IT IS VERY UNSAFE FOR THIS TO HAPPEN WHEN YOU ARE ON BUSY ROADS OR MERGING ON TO HIGHWAYS ETC. WE HAVE NOT USED OUR CAR SINCE AND OUR MECHANIC TOLD US IT WAS U SAFE TO DRIVE. I CAN'T BELIEVE VW HAS NOT TAKEN OWNERSHIP FOR THERE MISTAKE AND MAKE A RECALL. OUR CAR JUST PASSED 100,000K AND SHOULD NOT BE HAVING THIS PROBLEM . TO FIX THE PROBLEM WE WERE TOLD ITS THE VALVE BODY AND THE PART ITSELF IS $1,200 NOT INCLUDING LABOR COST.
Dec 15, 2015
I HAVE AN EARLY MODEL MKV TDI JETTA , WITH AROUND 87,000 MILES ON IT. YESTERDAY, ON THE WAY HOME, THE DSG DUAL MASS FLYWHEEL LET GO WITH PIECES OF METAL COMING OUT ONTO THE ROAD AND TRAFFIC. I LOOKED UP THIS ON THE TDICLUB SITE AND FOUND NUMEROUS ISSUES WITH THIS PART IN EARLY PRODUCTION, WHICH IS NOT PART OF MAINTENANCE. IS THERE A SAFETY RECALL OR OTHER TSB ON THIS? I CANT DRIVE THE CAR AND JUST MADE IT HOME. IT WAS SCAREY.
Jul 15, 2015
+ 60 more complaints for this component
ENGINE AND ENGINE COOLING
28 complaints
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP ILLUMINATED AND CONTINUED TO FLASH. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY PROVIDED A ROUTINE OIL CHANGE. THE CONTACT CONTINUED TO RECEIVE ROUTINE MAINTENANCE WITH THE DEALER AND THE FAILURE PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO PASS AN INSPECTION. THE DEALER STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Apr 22, 2015
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND FLASHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE CRANK SHAFT SENSOR FAILED AND THE VEHICLE WAS MISFIRING. THE VEHICLE WAS TAKEN TO ANOTHER MECHANIC WHERE THEY ADVISED THE CONTACT THAT THE TIMING CHAIN SPROCKETS HAD BEEN SHAVED DOWN, WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED FOR THE TIMING CHAIN SPROCKETS AS WELL AS OTHER COMPONENTS. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,005. THE VIN WAS UNAVAILABLE.
Feb 29, 2012
AT ROUGHLY 6500 MILES MY CHECK ENGINE LIGHT CAME ON. BROUGHT IT TO DEALERSHIP TO CHECK OUT. FOUND OUT THAT THE TIMING CHAIN HAD JUMPED, OR STRETCHED, RESULTING IN POOR IDLE AND A $2700 ESTIMATE TO REPAIR. LOOKED IF OTHER PEOPLE HAD THIS ISSUE. TIMING CHAIN SHOULD LAST 2-3 TIMES LONGER. SINCE I'M OUT OF WARRANTY PERIOD I AM OUT OF LUCK. VW OFFERED $1500 CREDIT TOWARDS A NEW VW. THIS IS NOT ACPETABLE. MY LAST JETTA LASTED 180000 MILES BEFORE ANY ISSUES. IF MORE PEOPLE HAVE THIS ISSUE, THEN THERE SHOULD BE A RECALL AND IT SHOULD BE COVERED BY THE COMPANY. BE WARY OF VW'S. *TT
Jan 31, 2012
DRIVING MY DAUGHTER HOME FROM SCHOOL, HOT COOLANT STARTED SPEWING INTO WHERE HER FEET REST ON THE PASSENGER SIDE. *TR
Nov 21, 2011
AS EMPHASIS BY OTHER OWNERS OF THIS CAR (HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5457990-CLASS-ACTION-AGAINST-VW-FOR-TIMING-CHAIN-PROBLEM), VOLKSWAGEN DESIGNED A FLAWED SYSTEM WHICH ALLOWS THE TIMING CHAIN TO FAIL PRE-MATURELY. IN FACT, DUE TO THE DESIGN OF THIS MOTOR, A TIMING CHAIN FAILURE WILL DIRECTLY AND IMMEDIATELY LEAD TO OTHER CATASTROPHIC ISSUES SUCH AS A BENT VALVE IN MY SITUATION. UPON REPLACEMENT OF THE MOTOR, I HAD THE EXACT SAME ISSUE HAPPEN LESS THAN 1 MONTH LATER (11/16/11). *TR
Nov 16, 2011
+ 23 more complaints for this component
ELECTRICAL SYSTEM
17 complaints
DRIVERS SIDE WINDOWS AND DOOR LOCKS WON'T WORK. WARNING INDICATOR SAYING DOOR/S ARE OPEN AND WARNING BEEP WILL NOT STOP UNTIL KEY REMOVED FROM IGNITION. CONTINUES TO DO THIS EVEN WHILE DRIVING WILL ALL DOORS PROPERLY CLOSED AND SEAT BELTS FASTENED. ONLINE RESEARCH SHOWS THERE IS A KNOWN DEFECT IN THE DOOR WIRING HARNESS, THEY WERE MANUFACTURED TOO SHORT AND EVENTUALLY BREAK. *TR
Apr 18, 2015
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE COMPRESSOR AND THE FUSE BOX OVERHEATED CAUSING THE AIR CONDITIONER TO STOP WORKING. THE PROBLEM OCCURRED TWICE WITHIN A YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS DUE TO THE FUSE BOX CATCHING ON FIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,480.
Jul 16, 2014
TL * THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ELECTRIC POWER CONTROLS ON THE DRIVER'S SIDE DOOR FAILED. THE WINDOW, LIGHTING, FUEL DOOR LATCH, TRUNK LATCH, AND SIDE MIRROR FAILED TO FUNCTION AS DESIGNED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
May 19, 2014
WIRE HARNESS IN BOTH FRONT DOORS ARE BROKEN DUE TO SHORT WIRES AND THE PURGE VALVE IS ALSO BROKEN AND THE OVER HEAD LIGHT IS FAULTY AND I FEEL LIKE THE 2005 -2006 VOLKSWAGEN JETTA 2.5 SHOULD BE RECALLED DUE TO FAULTY WIRING IN THE VEHICLE AND VOLKSWAGEN IS AWARE OF THE PROBLEM BUT WILL NOT RESOLVE THE ISSUE AND I THINK THEY SHOULD AT LEAST FIX THE PROBLEM FOR THE CONSUMER. I HOPE SOMEONE INVESTIGATE THIS ISSUE ASAP!!!! *TR
Apr 05, 2014
THE WINDOWS AND DOORS FAILED TO UNLOCK, THE WINDOWS WOULD NOT ROLL UP OR DOWN, AND THE DOOR AJAR INDICATOR WOULD NOT TURN OFF WITH THE DOOR SECURELY SHUT. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED SAID THE FAILURE WAS CAUSED BY THE DRIVERS DOOR WIRING HARNESS. THE DEALER REPLACED THE DRIVER DOOR WIRING HARNESS. THIS OCCURRED AT 80,000 MILES. FAILURE OCCURRED AGAIN AT 93,330 MILES, AND REPAIRED BY A DIFFERENT AUTO MECHANIC. *TR
Jun 18, 2013
+ 12 more complaints for this component
ENGINE
15 complaints
TL* THE CONTACT OWNED A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE SUDDENLY CAUGHT FIRE, WHILE IDLED IN A DRIVE THRU LINE AT A FAST FOOD RESTAURANT. THE FIRE STARTED UNDER THE HOOD. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A JUNK YARD. THE CONTACT WAS UNSURE IF A POLICE REPORT OR FIRE REPORT WERE FILED. THE DEALER MIKE HAGGERTY VOLKSWAGEN (8920 S CICERO AVE, OAK LAWN, IL 60453 (708) 425-8989) TOLD THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND REFERRED THE CONTACT TO CALL THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Aug 13, 2019
ENGINE MISFIRES WHILE DRIVING OR ACCELERATING OR SLOWING. THEN VEHICLE VIBRATES AND STALLS. INTERMITTENT AND WITHOUT WARNING LIGHTS ON DASH. VW GARAGE COULD NOT SOLVE THIS PROBLEM APRIL 11, 2019 AND MAY 7 TO 11,2019. VEHICLE HAD RECALL ON COILS APPROXIMATELY 2011 AND COILS WERE REPLACED BUT ONE FAILED FEW MONTHS LATER AND MANUFACTURER REPLACED IT. MILEAGE NOW IS SLIGHTLY BELOW 40,000. VEHICLE HAS STALLED WHILE DRIVING TWICE AND NOT TRUSTWORTHY. POLICEMAN HELPED MOVE VEHICLE OFF ROAD ONCE VOLKSWAGEN GARAGE ADVISED KEEP DRIVING TO SEE IF PROBLEM CONTINUES AFTER THEY SWITCHED TWO COIL WIRES. IT HAS NOT STOPPED MISFIRING OF ENGINE.
May 17, 2019
TL* THE CONTACT OWNED A 2005 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT VEERED OFF TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES, BUT NOTICED FLAMES COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT RECEIVED MINOR BURNS TO THE RIGHT ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED TO BE A TOTAL LOSS. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Jul 02, 2018
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED TO WHEELER AUTO PARTS (LOCATED AT 8391 E MONROE RD, WHEELER, MI 48662; (989) 842-3158) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ENGINE STALLED IN THE SHOP'S PARKING LOT AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT NOTICED A STRONG FUEL ODOR COMING THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (LAFONTAINE VOLKSWAGEN LOCATED AT 2200 S TELEGRAPH RD, DEARBORN, MI 48124; (313) 996-6000) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FUEL ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-822-8987 AND STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR REPAIRING THE VEHICLE. CASE NUMBER: 170791374 WAS PROVIDED. THE FAILURE MILEAGE WAS 170,000.
Jun 30, 2017
ENGINE SHUTS OFF WHILE DRIVING. WHEN PUSHING THE ACCELERATOR, ENGINE WILL SPORADICALLY SHUT OFF AND THE CAR WILL NEED TO BE STOPPED AND RESTARTED. NO ERROR CODES COME FROM THE COMPUTER AND THE PROBLEM IS NOT REPLICABLE AT THE DEALERSHIP OR AT AUTO SHOPS. THE VEHICLE IS EITHER STATIONARY OR IN MOTION, THE DECIDING FACTOR IS THE ACCELERATOR BEING PUSHED.
Jul 26, 2016
+ 10 more complaints for this component
AIR BAGS
13 complaints
MY DAUGHTER WAS IN A SERIOUS ACCIDENT, SHE HIT A GUARD RAIL AND LOST CONTROL AFTER SPINNING AND HITTING TWO MORE GUARD RAILS THE NEVER DEPLOYED. MY DAUGHTER SUFFERED A CLOSE HEAD INJURY AND FACIAL LACERATIONS. THE CAR IS A TOTAL LOSE, WHY DIDNT HER AIR BAGS GO OFF ? IS SO SHE MAY HAVE NOT SUSTAINED SUCH INJURIES.
May 01, 2021
WAS IN A FRONT END COLLISION GOING 45MPH. AIR BAGS NEVER DEPLOYED
Mar 26, 2020
I WAS DRIVING ALONG YESTERDAY AND THE WARNING LIGHT FOR "AIR BAG" CAME ON. I RESEARCHED THIS AND ACCORDING TO OTHER CONSUMER BLOGS, A LOT OF CAR OWNERS HAVE THE SAME PROBLEM. I DON'T SEE A JETTA RECALL - BUT THERE SHOULD BE ONE!!!
Jun 13, 2018
AIRBAG WARNING LIGHT ON DASH HAS BEEN ON SINCE LAST FALL 2015. DEALER SAYS CAR WILL STILL PASS INSPECTION WITH LIGHT ON. I'M WONDERING IF THERE IS A RECALL ON THIS.
Jun 06, 2016
WHILE DRIVING AND AIRBAGS DEPLOYED, CAUSE WINDSHIELD TO BREAK AND LOSE CONTROL OF CAR.
Jun 07, 2015
+ 8 more complaints for this component
SERVICE BRAKES, HYDRAULIC
7 complaints
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING 10 MPH, SHE DEPRESSED THE BRAKES AND THEY FAILED TO ENGAGE. THE VEHICLE PROCEEDED INTO INCOMING TRAFFIC. THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT PROCEEDED TO DRIVE AND WHEN APPROACHING A TRAFFIC LIGHT, THE IDENTICAL FAILURE RECURRED. THE ENGINE WAS SHUT OFF AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER STATED THAT THE BRAKE CYLINDER AND BOOSTER HAD FAILED BUT COULD NOT DETERMINE WHY THEY FAILED. THE BRAKE BOOSTER AND CYLINDERS WERE REPLACED AT A DISCOUNT RATE TO THE CONTACT. THE DEALER STATED THAT THE FAILURE SHOULD NEVER HAVE OCCURRED AND THE MANUFACTURER TOOK THE LIABILITY FOR A PARTIAL REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
Jul 19, 2010
REAR BRAKES ON 2005 VW JETTA - METAL ON METAL AFTER 19K AND 38K MILES. TOLD BY VW THAT IT IS DUE TO A SMALLER BRAKE PAD ON THE REAR. FEAR THAT A SMALLER BRAKE PEDAL WEARS FASTER AND IS THUS A SAFETY ISSUE. *TR
Dec 08, 2008
20K MILES, NOTICED REAR GRINDING SOUND WHEN BRAKING. SOUND SEEMED TO DISSIPATE AFTER A FEW HUNDRED FEET OF BRAKING. HOWEVER, IT TURNS OUT THAT THE GRINDING SOUND WAS THE REAR PADS HAVING BEEN WORN DOWN TO THE RIVETS. I NOW HAVE TO REPLACE THE REAR ROTORS AND REAR PADS, AT 20K MILES. THIS IS VERY UNUSUAL. SHOULD BE ABLE TO GO TO 60K MILES ON REAR PADS, PERHAPS AS SOON AS 30K ON FRONTS. *TR UPDATED 12/12/2007 *BF UPDATED 12/12/07
Sep 05, 2007
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS ABS FAILURE. WHILE APPROACHING A STOP SIGN AT 15 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THIS FAILURE HAPPENED ON SEVERAL OCCASIONS, USUALLY WHEN DECELERATING AND STOPPING. THE VEHICLE WAS BROUGHT TO THE DEALER TWICE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE BRAKES MAY CONTAIN DUST. THE CURRENT MILEAGE WAS 18,100, AND FAILURE MILEAGE WAS 17,300.*AK UPDATE 4/25/07 *TR
Apr 09, 2007
2005 VOLKSWAGEN JETTA BRAKE PEDAL FAILED, WHEN ATTEMPTING PRESS THE PEDAL IT WENT TO THE FLOOR. *TS THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE DUPLICATE THE PROBLEM. *NM
Oct 18, 2006
+ 2 more complaints for this component
EXTERIOR LIGHTING
5 complaints
I NOTICED THE BRAKE LIGHTS WERE IN THE "ON" POSITION AFTER MY VEHICLE WAS TURNED OFF AND ALL LIGHTS WERE IN THE OFF POSITION. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY LEFT IT OVERNIGHT AND EXAMINED IT THIS MORNING. THEY NOTED THIS WAS A FAULTY BRAKE LIGHT SWITCH AND INDICTED THE HOUSING HAD MELTED OVERNIGHT. THIS SEEMS LIKE A FIRE HAZARD. ALSO, VOLKSWAGEN HAD A RECALL ON THIS ISSUE COMPLAINT # [XXX]. WHEN I SPOKE WITH VOLKSWAGEN THEY SAID THEY ARE ONLY COVERING VEHICLES WITH THIS ISSUE THROUGH MANUFACTURED YEAR 2003. MY CAR IS A 2005. OBVIOUSLY, THIS ISSUE PERSISTED BEYOND THE YEARS THEY INDICATED, AND THEY EXPECT THE OWNERS NOW TO FOOT THE BILL FOR A FAULTY BRAKE LIGHT SWITCH AND DAMAGES CAUSED BY THIS ISSUE. I THOUGHT YOU SHOULD KNOW THIS ISSUE EXTENDS BEYOND THE PERIOD THEY INDICATED AND I HOPE YOU WILL CONSIDER MAKING THIS A RECALL ITEM. PLEASE CONTACT ME IF THIS ISSUE BECOMES A RECALL ITEM. I FEEL, AT A MINIMUM, THE DEALER SHOULD COVER THE COST OF THE REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 25, 2013
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE RIGHT REAR BRAKE LIGHT WAS DEFECTIVE; WHEN HE WOULD TURN THE VEHICLE OFF, IT WOULD STAY ON. THE FAILURE WAS INTERMITTENT. THERE WAS ALSO A RIGHT REAR BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 77,936. THE FAILURE MILEAGE WAS APPROXIMATELY 77,740.
Nov 10, 2010
OVER THE PAST 11 MONTHS OF OWNING MY VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHTS (LIGHTBULB ONLY) SEVEN TIMES. ALSO, OTHER VARIOUS BRAKE AND RUNNING LIGHTS HAVE GONE OUT. THE FIRST TIME, I HAD THE VEHICLE FOR 1 DAY OFF THE LOT (USED). THE FIX IS OBVIOUSLY GOING TO PURCHASE NEW HEADLIGHTS. I'VE TRIED HIGH QUALITY SYLVANIA H7 LIGHTS, AND ALSO TESTED THE LOWER QUALITY TO SEE IF IT WOULD LAST LONGER, OR HOLD OUT AT ALL. VW (VIA A DEALERSHIP, NOT CORPORATE) HAS INDICATED THAT IT COULD BE AN ELECTRICAL PROBLEM, A SEAL IN THE HEADLIGHT ASSEMBLY, OR THE OBVIOUS POOR VENTILATION TO RELIEVE THE HEAT BUILD-UP. THERE IS A PLASTIC CAP INSIDE THE ENGINE COMPARTMENT ON EACH HEADLIGHT THAT IS REQUIRED TO BE REMOVED TO ACCESS THE SOCKETS. IT DOES GET VERY HOT IN THERE. VW DID INDICATE THIS IS A COMMON PROBLEM, BUT DOES NOT COVER BULB REPLACEMENT UNDER WARRANTY, AS FREQUENT OR INFREQUENT AS IT MIGHT HAPPEN. ON A SEPARATE NOTE, AUTOZONE (LOCAL PARTS DISTRIBUTOR) HAS MADE COMMENTS INDICATING THE TYPE OF BULB (H7) IS OF POOR DESIGN ON ANY VEHICLE. ANOTHER ACQUAINTANCE HAS ADVISED ME ON HER VW, THERE ARE SIMILAR LIGHTING ISSUES. I AM SEEKING A RESOLVE, AS THE LIGHTS ARE RATHER EXPENSIVE ALONE, AND LETTING THE DEALERSHIP FIX THEM EXTREMELY COSTLY. THE INCIDENT DATE LISTED WAS THE FIRST TIME IT OCCURRED TO MY VEHICLE, AND THE LAST TIME WAS 2 WEEKS AGO. TO NOTE, THE HEADLIGHT USUALLY BLOWS OUT WHEN I START THE VEHICLE, NOT WHEN IT'S RUNNING. THE HEADLIGHTS ARE ALWAYS ON, DAYTIME RUNNING LIGHTS. I AM EXTREMELY CAUTIOUS AS TO NOT TOUCH THE BULB DIRECTLY, AS I KNOW THIS TO CAUSE DAMAGE. *TR
Dec 01, 2008
AUTO HEADLAMPS MALFUNCTION INTERMITTENTLY WHEN THE AUTO ENGINE IS STARTED. ALL INCIDENCES HAVE OCCURRED AFTER AUTO WAS IN CONTACT WITH WATER, SUCH AS DURING A RAIN STORM OR A CAR WASH. THE AUTO INDICATOR LIGHT FOR HEADLAMP MALFUNCTION IS LIT AND DIFFERENT HEADLAMP BULBS ARE OUT, INCLUDING THE DAY RUNNING LIGHTS AND HEAD LIGHTS. ON ONE OCCASION, ALL HEADLAMPS MALFUNCTIONED AT ONCE. AUTO WAS PURCHASED ON 4/26/05. FIRST INCIDENT WAS REPORTED ON 5/20/05. THE ELECTRONIC CONTROL MODULE WAS REPLACED BY THE DEALER ON 5/26/05, BUT PROBLEM CONTINUED SINCE THE REPLACEMENT. THE DEALER SERVICE CENTER HAS NOT ATTEMPTED TO LOCATE THE SOURCE OF THE PROBLEM SINCE 5/26/05. THE DEALER REQUESTED THE AUTO BE RETURNED WHEN THE PROBLEM WAS VISIBLE TO THEM. I RETURNED THE AUTO TO THE DEALER ON 9/25/06 TO SHOW THE SERVICE ADVISOR THE PROBLEM WHICH WAS DOCUMENTED. THEY DID NOT ATTEMPT TO LOCATE THE SOURCE OF THE PROBLEM ON THIS DAY AND MADE AN APPOINTMENT TWO WEEKS LATER. ON 10/10/06 THE AUTO WAS RETURNED FOR REPAIR, HOWEVER, I WAS INFORMED ON 10/12/06 THAT BECAUSE THE TECHNICIAN COULD NOT DUPLICATE THE PROBLEM, THEY WOULD NOT ATTEMPT TO FIX IT. I CONTACTED VOLKSWAGEN CUSTOMER CARE CENTER TO MAKE A COMPLAINT (REFERENCE NUMBER 60370228) AND WAS ASKED TO TAKE THE AUTO TO ANOTHER DEALER FOR DIAGNOSIS AND REPAIR. I CONTACTED THE RECOMMENDED VW DEALER AND WAS TOLD THE TECHNICIAN WOULD NEED TO SEE THE PROBLEM AS IT WAS OCCURRING, HOWEVER, THE PROBLEM COULD NOT BE DIAGNOSED WITHOUT AN APPOINTMENT. *NM
Oct 12, 2006
FAILURE OF BRAKE LIGHT SWITCH LEADING TO UNSAFE OPERATION OF VEHICLE. IMPROPERLY DESIGNED BRAKE SWITCH FAILED AT 19,000 MILES CAUSING REAR BRAKE LIGHTS TO NO LONGER FUNCTION. *JB
Oct 01, 2006
VEHICLE SPEED CONTROL
5 complaints
TL*THE CONTACT LEASED A 2005 VOLKSWAGEN JETTA. THE VEHICLE IS A DRIVE BY WIRE VEHICLE AND THERE IS NO MECHANICAL CONNECTION BETWEEN THE ACCELERATOR AND THE ENGINE. THE DRIVE BY WIRE IS PART OF THE CRUISE CONTROL. THE CONTACT IS A TWO FOOT DRIVER AND THE VEHICLE WAS NOT MODIFIED. WHILE ACCELERATING, THE VEHICLE FAILS TO MOVE FORWARD. THE DEALER STATED THAT THE FAILURE OCCURRED DUE TO AN INTENTIONAL COMPUTER PROGRAM, WHICH PREVENTS SIMULTANEOUS BRAKING AND ACCELERATING IN ORDER TO PREVENT STRAIN TO THE DRIVE TRAIN. THE DEALER ALSO STATED THAT THERE WAS NO REPAIR AVAILABLE TO PREVENT THIS FROM OCCURRING. ON OCCASION, WHILE ATTEMPTING TO MAKE A LEFT TURN AGAINST TRAFFIC OR TRYING TO MERGE, THE VEHICLE FAILS TO MOVE FORWARD. WHEN THE VEHICLE DOES MOVE FORWARD, IT ACCELERATES AT HIGH SPEEDS, APPROXIMATELY 50 MPH AND CAN BE DIFFICULT TO CONTROL. THERE HAVE BEEN 15 OR MORE NEAR CRASHES. THE MANUFACTURER INFORMED THE CONTACT THAT THE COMPUTER INTERLOCK BETWEEN THE ACCELERATOR AND BRAKE PEDALS WERE FEDERALLY MANDATED. THIS DELAY IS TO PREVENT A CRASH IF THE ACCELERATOR SENSOR FAILS IN THE OPEN POSITION. ON NOVEMBER 7, 2007, THE REPRESENTATIVE FROM THE VOLKSWAGEN MANUFACTURER DROVE THE VEHICLE AND DUPLICATED THE FAILURE. THE FAILURE CONTINUED TO OCCUR WHEN DRIVING WITH TWO FEET OR ONE FOOT. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 13,850. EQ-10209410-4200. 12/12/07. UPDATED 12/12/07 *TR
Nov 14, 2007
FOR SEVERAL WEEKS, MY 2005.5 VW JETTA TDI HAS BEEN INTERMITTENTLY BEEN LOSING POWER UPON ACCELERATION. UNFORTUNATELY, I NEVER KNOW WHEN THIS IS GOING TO HAPPEN; THUS IT CAN BE VERY DANGEROUS WHEN YOU GO TO PULL INTO TRAFFIC AND HAVE NO ACCELERATION POWER. MY CAR, AS WELL AS MANY OTHER'S CARS WITH THE SAME PROBLEM, HAS BEEN IN THE "SHOP" SEVERAL TIMES WITH NO *FIX* AS OF YET. THOUGH VW AND THEIR NUMEROUS TECHNICIANS KEEP *GUESSING* AND REPLACING PARTS, THE PROBLEMS STILL EXIST. FOR THOSE OF US DRIVING THESE AUTOMOBILES, WE ARE VERY LUCKY IF WE GO WITHOUT CAUSING AN ACCIDENT OR BEING THE CENTER OF AN ACCIDENT WHEN YOU HAVE NO ACCELERATION POWER. *TR
Aug 17, 2007
DT*: THE CONTACT STATED WHEN THE ACCELERATOR PEDAL IS DEPRESSED, AFTER BEING STOPPED AT A RED LIGHT, THE VEHICLE WILL MOVE FOR A SPLIT SECOND THEN STOP. IF THE VEHICLE IS TURNED OFF FOR 15 MINUTES, IT WILL GO FOR 10 MILES. THIS IS AN INTERMITTENT PROBLEM. THE VEHICLE HAS BEEN TOWED TO THE DEALERSHIP FOUR TIMES. THE DEALERSHIP IS UNABLE TO DETERMINE A PROBLEM, BUT HAS REPLACED MULTIPLE COMPONENTS. THE DEALERSHIP HAS RESET THE CODES, REPLACED THE THROTTLE BODY CONTROL VALVE MODULE, THE THROTTLE POSITION SENSOR, THE WIRES CONNECTING THE ECM, THE ACCELERATOR PEDAL, 18 CONNECTORS, THE WIRES TO THE PEDAL, BOLTS, AND INSTALLED A HARNESS. THESE EFFORTS HAVE NOT REPAIRED THE PROBLEM AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.
Feb 28, 2006
DT: THE CONTACT STATED WHEN ACCELERATING BETWEEN 25-30 MPH THE VEHICLE HESITATED AND LURCHED FORWARD. THIS PROBLEM WAS INTERMITTENT IN NATURE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER NUMEROUS TIMES. HOWEVER , THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. NO REPAIRS HAVE BEEN MADE. *AK
Dec 19, 2005
DT: THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. HE IS HAVING PROBLEMS WITH THE ACCELERATOR PEDAL. THE VEHICLE WILL NOT ACCELERATE WHEN HE NEEDS IT TO. WHEN HE TURNS THE CAR OFF AND LETS THE COMPUTER RESET THEN START THE VEHICLE IT WILL ACCELERATE. HE TOOK CAR TO A DEALER, AND SINCE THE PROBLEM WAS INTERMITTENT THEY COULD NOT FIGURE OUT THE CAUSE OF THE PROBLEM. DEALER COULD NOT DUPLICATE THE PROBLEM WHILE HAVING THE CAR FOR EIGHT DAYS.*AK *NM
Jun 20, 2005
SEAT BELTS
4 complaints
REAR SEATBELT LATCH BUTTON FAILED AFTER LITTLE USE. WILL NOT LOCK TOGETHER WHEN PRESSED IN POSITION .
Mar 12, 2019
DRIVER'S SEAT BELT TAB WON'T ENGAGE IN HOLDER MECHANISM. *NM
Aug 10, 2006
I PURCHASED MY 2005 VOLKSWAGEN JETTA IN APRIL 2005 FROM COLONIAL VOLKSWAGEN IN FEASTERVILLE, PA. ON AUGUST 24TH I BROUGHT IT IN BECAUSE MY FRONT PASSENGER SEAT BELT BROKE. THE DEALER INDICATED THAT THEY DIDN'T HAVE THE BELT IN STOCK AND WOULD HAVE TO ORDER IT. I TOLD THEM THAT I WAS UNHAPPY WITH THE FACT THAT THEY DIDN'T STOCK SEAT BELT PARTS FOR A NEW VEHICLE AND THAT I FELT IT WAS DANGEROUS TO RIDE AROUND IN A VEHICLE WITHOUT SEAT BELTS. I ALSO CALLED VOLKSWAGEN, BUT THEY HAVE BEEN UNABLE TO REMEDY THE PROBLEM. AS OF TODAY, SEPT. 1, 2005, THE SEAT BELT IS STILL NOT IN. THIS IS A DANGEROUS SITUATION. IF I SHOULD GET INTO AN ACCIDENT AND MY PASSENGER IS HURT OR KILLED, WHO IS RESPONSIBLE? *NM
Sep 01, 2005
DT: THE CONSUMER STATED THE BUCKLE ASSEMBLY ON FRONT THE PASSENGER'S SEAT BELT WAS NOT LOCKING. THE SEAT BELT CAN NOT BE USED. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER. *AK
Jul 06, 2005
TIRES
3 complaints
The contact owns a 2005 VOLKSWAGEN Jetta equipped with Supermax Tm-1 205/55r16 Tires. The contact stated that while driving at various speeds the front driver tire began to have a vibrating sensation after a month of being placed on the vehicle Within a few days the tire began to bounce becoming unsafe to operate. The contact returned to Walmart to be advised to order online and have it shipped. The mechanic stated there was tread separation. The left front tire was replaced with a different brand tire the right front tire began to display the same issue. The vehicle was returned where the tire was replaced with another brand tire. The rear tire (unsure left or right) had since been displaying the same failure. The manufacturer for the tire was made aware of the failure. The vehicle failure mileage was 93,869 the tire failure mileage was approximately 4,494.
Jun 15, 2022
FRONT TIRE BLEW OUT AT HIGH SPEED IN THE EVENING OF MARCH 4 2007. TIRES WERE ORIGINAL FROM PURCHASE OF VW JETTA ON 8/27/05. TIRES WERE PART OF AN UPGRADE PERFORMANCE PACKAGE. THE FOLLOWING NUMBERS ARE ON OUTER RIM; 225/45 R17 91H CONTIPROCONTRACT. NUMBERS ON INNER RIM; DOT AFTY PXH6 1105 AND 225/45 R17 M-S E4 0224686 G4 0224002. I HAVE A PICTURE OF THE TIRE. CAR HAD LESS THAN 28, 898 MILES ON IT AT THE TIME OF THE BLOWOUT. *TR UPDATED 05/05/08 *JB
Apr 26, 2008
DRIVING VW JETTA BOUGHT NEW EARLY 2005 ON A SURFACE STREET IN WESTERVILLE. DRIVER SIDE FRONT TIRE DISINTEGRATED, CAUSING FOUR OR MORE HOLES (2" X 2") ON OUTER SIDE TIRE WALL. TIRE MADE BY MICHELIN; WE WILL KEEP TIRE OR AT LEAST RETAIN PHOTOS OF IT. CAR WAS TRAVELING AT 35-40 MPH DRIVEN BY MY WIFE. CONTROL WAS MAINTAINED UNTIL CAR STOPPED. *JB
Oct 28, 2005
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
WHEN TURNING ON THE CAR, THE AIR BAG DEFAULT BUTTON COMES ON. THE INTERIOR LIGHTS DO NOT COME ON.
Dec 21, 2019
A FEW WEEKS AGO, I WENT TO START MY CAR AND ALL THE LIGHTS WERE FLASHING AND CAR DIDN'T START. JUMPED THE BATTERY, GOT THE CAR RUNNING; BUT EVER SINCE MY AIR BAG LIGHT HAS STAYED ON AND THE DRIVER'S WINDOW IS SLOW, THE AUTO UP/DOWN FEATURE NOT WORKING, AND IF THE DRIVER DOOR IS OPEN, I CAN'T POP TRUNK OR GAS LID OR ROLL DOWN ANY OF THE WINDOWS. MY CAR IS NO LONGER UNDER WARRANTY, SO IT'S GOING TO BE VERY EXPENSIVE TO FIX THE MULTIPLE ISSUES. *TR
Oct 05, 2012
FRONT END CRASH INTO A STOPPED VEHICLE ON COUNTY HIGHWAY. APPROXIMATELY 35 MPH TO 40 MPH. NONE OF THE AIR BAGS DEPLOYED. VEHICLE WAS TOTALED BY INSURANCE PROVIDER. SEAT BELT STRAINING UPON BODY, THAT TOOK FULL FORCE OF STOP NO OTHER ABSORPTION OF IMPACT ENERGY. VEHICLE KEPT ENERGIZED EVEN AT THE SALVAGE STORAGE AREA WHEN KEYS WERE INSERTED NO ELECTRICALLY SAFETY RELAYS DISENGAGED THE VEHICLE ELECTRICAL SYSTEM.
Jul 17, 2011
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
THE WIRING HARNESS OF THE DRIVER'S DOOR FAILED, WHICH PREVENTS THE LEFT TURN SIGNAL, WINDOWS, DOOR LOCKS AND GAS FILL DOOR FROM FUNCTIONING. THE CAR BECOMES UNSAFE SINCE THE LEFT SIGNAL WILL NOT WORK AND THE WINDOW WILL NOT OPERATE SO THE DRIVER CAN DO A MANUAL SIGNAL. VW HAS ISSUED A SERVICE BULLETIN ON THE ISSUE STATING THAT THE ORIGINAL WIRING HARNESS IS TOO SHORT AND BREAKS CAUSING THIS ISSUE, BUT THEY REFUSE TO RECALL THE CAR AND FIX THE PROBLEM. A CLASS ACTION LAWSUIT HAS BEEN FILED ON THIS ISSUE, AND IS CLOSE TO SETTLEMENT, BUT WILL ONLY COVER CARS LESS THAN 8.5 YEARS OLD. MOST OF THE CARS EFFECTED BY THIS ISSUE, 2005 AND 2006 MODEL YEARS, ARE OLDER THAN 8.5 YEARS SO VW WILL NOT FIX THEM. THE FOLLOWING YOUTUBE VIDEO DEMONSTRATES ALL OF THESE ISSUES, PLEASE VIEW IT FOR FULL DETAILS: WWW.YOUTUBE.COM/WATCH?V=P1EQ5XL-ZPM THE FOLLOWING WEB SITE HAS INFORMATION ON THE CLASS ACTION LAW SUIT: HTTP://WWW.WIRINGHARNESSSETTLEMENT.COM/ *TR
Oct 01, 2014
LEFT TURN SIGNAL, DRIVERS DOOR/ALL REMOTE WINDOW SWITCHES, TRUNK/FUEL DOOR RELEASE, DRIVERS DOOR LOCK KEY FOB LOCKING OF DRIVERS DOOR/DRIVERS DOOR INTERNAL LOCK ARE ALL INOPERATIVE. OCCASIONALLY, THE CABIN INTERIOR LIGHT REMAINS ON WITH A DRIVERS "DOOR OPEN" INDICATION ON THE INSTRUMENT CLUSTER EVEN THOUGH THE DRIVERS DOOR IS CLOSED AND SECURE (BUT UNABLE TO BE LOCKED FROM THE DRIVERS DOOR LOCK SWITCH IN THE PASSENGER CABIN). THE PRIMARY SAFETY ISSUE RELATED TO THIS PROBLEM IS THAT THE LEFT TURN SIGNAL DISPLAYS ON INSTRUMENT CLUSTER, BUT DOES NOT ACTIVATE ON THE REAR TURN SIGNAL LIGHT AND DRIVERS WINDOW (ALONG WITH ALL OTHER WINDOWS REMOTELY CONTROLLED ON DRIVERS DOOR) ARE INOPERATIVE IF NEEDED TO MAKE A HAND TURN SIGNAL OR EGRESS FROM THE VEHICLE IN AN ACCIDENT (OR SUBMERGED UNDER WATER FOR AN EGRESS). DEALER AND MANUFACTURE BOTH REFUSED TO COVER THE REPLACEMENT COST OF THE FAULTY PART. I HAVE PERFORMED EVERY MANUFACTURE REQUIRED SERVICE REQUIRED (ALL DOCUMENTED) SINCE PURCHASING THIS VEHICLE IN THE INTEREST OF SAFETY AND RELIABILITY. IT HAD VERY LOW MILEAGE ON MY PURCHASE IN EARLY 2007. PER VW TECHNICAL SERVICE BULLETIN, GROUP 97: 09-01 (201-7600), FEBRUARY 26, 2009, STATES THAT THE DRIVERS DOOR WIRING HARNESS WAS MANUFACTURED 80 MM TOO SHORT. THIS RESULTS IN PUTTING STRAIN ON THE NUMEROUS WIRES IN THIS HARNESS NEAR THE DOOR BOOT AND CONNECTOR PLUG CAUSING WIRES TO BREAK AND/OR ELECTRICALLY SHORT. MY VEHICLE WAS AFFECTED BY THE VIN RANGE OF THIS MANUFACTURES SERVICE BULLETIN. THE NEW REPLACEMENT DRIVERS DOOR ELECTRICAL HARNESS ARE NOW 80 MM LONGER THAN THE ORIGINALLY MANUFACTURED (INSTALLED) FAULTY PART THAT THE MANUFACTURE IS UNWILLING TO REPLACE AT THEIR COST (PARTS OR LABOR). I WILL PAY FOR MY REPAIR PERSONALLY, BUT BELIEVE THAT THE SAFETY ASPECT OF THIS FAULTY PART COULD COMPROMISE THE SAFETY OF THE DRIVER AND OCCUPANTS IN ADDITION TO OTHER MOTORIST. *TR
Apr 24, 2013
2005 JETTA CAUGHT ON FIRE WHILE DRIVING. *TS THE DEALER INFORMED THE CONSUMER, THAT A LOT OF VEHICLES WERE HAVING A LOT OF ELECTRICAL PROBLEMS WITH THE TAILLIGHTS. *JB
Nov 21, 2006
VISIBILITY
3 complaints
AS MY DAUGHTER WAS DRIVING DOWN THE ROAD HER DRIVER SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR, CREATING A LOUD NOISE AND SERIOUS DRIVING DISTRACTION. SHE REPORTED SWERVING AND SLAMMING ON HER BRAKES AS SHE DIDN'T KNOW WHAT HAD HAPPENED. IT TURNS OUT THIS IS A KNOWN DEFECT, SEE TECHNICAL BULLETIN 64-08-06 AND THE WARRANTY WAS EXTENDED TO COVER THIS PART, BUT WE WERE NEVER NOTIFIED. APPARENTLY, THERE WAS NO RECALL NOTICE, DESPITE KNOWING OF THIS ONGOING PROBLEM, ONLY A WARRANTY EXTENSION AFTER THE PROBLEM OCCURS. THIS HOW NOW EXPIRED. SHE WAS DRIVING DOWN THE ROAD, IN THE SNOW, AND THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR
Apr 18, 2013
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT ATTEMPTED TO ROLL DOWN THE WINDOW, BUT WAS UNSUCCESSFUL. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE AND REALIZED THAT THE DRIVER'S SIDE WINDOW HAD COME OUT OF THE FRAME. THE CURRENT AND FAILURE MILEAGES WERE 35,000.
Jan 18, 2008
DURING WINTER DRIVING WITH TEMPERATURE AT 18 DEGREES THE WINDSHIELD WIPERS BECAME INOPERATIVE AFTER 45 MINUTES OF USE IN WASH MODE. WATER/ICE BUILDS UP UNDER A PLASTIC COWL, THIS COWL HIDES THE WINDSHIELD WIPER MECHANICS. THE ICE BUILD UP PREVENTS OPERATION OF THE WINDSHIELD WIPERS. A FRIEND OF MINE WHO IS A 2005 VW JETTA OWNER HAS REPORTED THIS IDENTICAL PROBLEM WITH HIS CAR. VW HAS REFUSED TO COVER THIS REPAIR UNDER WARRANTY, CLAIMING THIS IS AN ENVIRONMENTAL PROBLEM. *JB
Feb 17, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
CHECK ENGINE LIGHT CAME ON WHILE RETURNING HOME AFTER SHOPPING. CAR WAS TOWED TO THE REPAIR SHOP. DIAGNOSIS WAS CATASTROPHIC FAILURE OF ENGINE DUE TO A TIMING CHAIN JUMP ON A 72K MILE, 2.5 LITER, 2005 VW JETTA TWO MONTHS AFTER PURCHASE. *TR
Jul 06, 2011
VW JETTA 2.5L 2005 OUT OF THE BLUE CHECK ENGINE LIGHT CAME ON AT 81,000 MILES. RANDOM MISFIRE AND VACUUM LEAK CODES. TURN OUT TO BE TIMING CHAIN STRETCHED CAUSING THE PROBLEM COST $2000 TO FIX. *TR
Feb 12, 2011
I HAVE A 2005 VOLKSWAGEN JETTA MY HUSBAND WAS DRIVING THE CAR AND THE BATTERY BLEW UP UNDER THE HOOD. TOOK THE CAR IN AND WAS TOLD IT JUMPED TIMING TOOLS AND PARTS WERE UNAVAILABLE AND THE ENGINE HAD TO BE REPLACED THIS TOOK THREE MONTHS AND NOW THE TRANSMISSION WILL GO INTO NEUTRAL WHILE DRIVING THE VOLKSWAGEN MAINTENANCE DEPARTMENT STATED THERE WAS A RECALL ON THE TRANSMISSION AND IS 8 MILES OVER WARRANTY AND THEY WILL NO FIX THE CAR. *TR
Feb 05, 2011
SEATS
2 complaints
The drivers seat moves by it's self while driving. And apparently while it is parked which runs the battery dead
Jan 17, 2023
WE RECENTLY PURCHASED A 2005 VOLKSWAGEN JETTA STATION WAGON. ON JANUARY 5, THE DRIVERS SEAT CAME OFF, (UNATTACHED,WAS DISCONNECTED ) FROM THE TRACK ON THE CAR. WOLKSWAGON HAS FIXED THIS AT NO CHARGE BUT THERE NEEDS TO BE AN INVESTIAGION INTO WHETHER THERE ARE OTHER CARS OUT THERE WITH THE SAME PROBLEM. THIS COULD HAVE BEEN A TERRIBLE TRAGEDY IF I HAD BEEN INVOLVED IN AN ACCIDENT OR IT HAD UNATTACHED COMPLETELY WHILE DRIVING. THE VOLKSWAGON DEALERSHIP WOULD NOT SAY WETHER IT WAS A PARTS PROBLEM OR AN INSTALLATION PROBLEM. *AK
Jan 08, 2005
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY. WHEN TURNING ON THE CAR, THE AIR BAG DEFAULT BUTTON COMES ON. THE INTERIOR LIGHTS DO NOT COME ON. WHILE IDLE CAR RUMBLES AND SHAKES, WHILE ACCELERATING OR DECELERATING CAR SHAKES (FRONT END). MY FUELING SYSTEM IS TERRIBLE IT SEEMS AS IF GAS SOMETIMES DOESN'T GET TO MY CAR IT STALES VERY OFTEN WHILE DRIVING OR BRAKING AND ACCELERATING AGAIN. TERRIBLE ELECTRICAL PROBLEMS. TRUNK WILL NOT OPEN FRONT LIGHT AND BRAKE LIGHTS WORK WHEN THEY WANT TO. WHEN THE HEATER IS ON IT MAKES LOUD NOISE AND TICK EVEN WITH THE A/C ON IT DOES THE SAME THING. WHILE TURNING IT STALES AND THEN TAKE OFF REALLY FAST. WHILE IDLE CAR RUMBLES AND SHAKES, WHILE ACCELERATING OR DECELERATING CAR SHAKES (FRONT END). MY FUELING SYSTEM IS TERRIBLE IT SEEMS AS IF GAS SOMETIMES DOESN'T GET TO MY CAR IT STALES VERY OFTEN WHILE DRIVING OR BRAKING AND ACCELERATING AGAIN. TERRIBLE ELECTRICAL PROBLEMS. TRUNK WILL NOT OPEN FRONT LIGHT AND BRAKE LIGHTS WORK WHEN THEY WANT TO. WHEN THE HEATER IS ON IT MAKES LOUD NOISE AND TICK EVEN WITH THE A/C ON IT DOES THE SAME THING. WHILE TURNING IT STALES AND THEN TAKE OFF REALLY FAST. THE VEHICLE SUDDENLY CAUGHT FIRE, WHILE IDLED IN A DRIVE THRU LINE AT A FAST FOOD RESTAURANT. THE FIRE STARTED UNDER THE HOOD.
Mar 08, 2020
SECONDARY AIR INJECTION SYSTEM - ONGOING ISSUE.. NO READING FOR SMOG CHECK
Feb 07, 2019
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
WHILE IDLE CAR RUMBLES AND SHAKES, WHILE ACCELERATING OR DECELERATING CAR SHAKES (FRONT END). MY FUELING SYSTEM IS TERRIBLE IT SEEMS AS IF GAS SOMETIMES DOESN'T GET TO MY CAR IT STALES VERY OFTEN WHILE DRIVING OR BRAKING AND ACCELERATING AGAIN. TERRIBLE ELECTRICAL PROBLEMS. TRUNK WILL NOT OPEN FRONT LIGHT AND BRAKE LIGHTS WORK WHEN THEY WANT TO. WHEN THE HEATER IS ON IT MAKES LOUD NOISE AND TICK EVEN WITH THE A/C ON IT DOES THE SAME THING. WHILE TURNING IT STALES AND THEN TAKE OFF REALLY FAST.
Nov 26, 2019
ENGINE CONTINUALLY WOULD NOT START WITH NUMEROUS DOCUMENTED CAR ELECTRICAL THE PROBLEM IS A VOLKSWAGEN FAULTY ELECTRICAL DESIGN CAUSED MY WIRING TO BURN UP AS A RESULT WHEN THEY PLACED THE WIRING FUSE BOX ON TOP OF THE BATTERY CAUSING BOTH HEAT AND CHEMICAL CORROSION STRESS ON THE VEHICLES'S ELECTRICAL SYSTEMS. CURRENTLY, NO PUN INTENDED, THE VEHICLE IS UNSAFE TO REPAIR OR DRIVE WHAT SHOULD I DO? I CANNOT SAFELY REPAIR THE CAR AND SELL IT TO AN UNSUSPECTING WOULD-BE OWNER NOR DOES THE LOCAL VW WANT TO HELP ME OUT THANKS
Aug 12, 2015
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
DRIVER'S SIDE REAR DOOR WIRING HARNESS HAS BROKEN, RESULTING IN NO OPERATION OF POWER WINDOW OR DOOR LOCK. DOOR WILL NOT LOCK. SERVICE TECHNICIAN HAS ADVISED REPLACEMENT OF THE WIRING HARNESS. *TR
Sep 18, 2014
SWITCHES IN THE DRIVER'S DOOR HAVE BECOME GRADUALLY (AND INTERMITTENTLY) INCREASINGLY INOPERABLE. DOOR LOCK/UNLOCK, WINDOWS UP/DOWN, WINDOW LOCK, SIDE-VIEW MIRROR ADJUSTMENT, AND TRUNK RELEASE ALL HAVE STOPPED WORKING EITHER ENTIRELY OR INTERMITTENTLY. THE MAJOR SAFETY RELATED ISSUES ARE: 1. NON-FUNCTIONAL SWITCHES ARE A DISTRACTION WHILE DRIVING - CAN'T CLOSE WINDOW AT TOOL BOOTH, ETC. 2. THE INABILITY TO ADJUST SIDE-VIEW MIRRORS. 3. THE INABILITY TO LOCK REAR WINDOWS COMBINED WITH HAVING SMALL CHILDREN RIDING IN THE BACK SEAT. 4. THE INABILITY TO UNLOCK REAR DOORS (WITHOUT USING THE KEYLESS REMOTE - ONE OF WHICH HAS ALSO STOPPED WORKING) TO GET TO THE KIDS IN THE BACK IS A CHALLENGE AND POTENTIALLY HAZARDOUS. 5. THE DOOR SWITCH THAT INDICATES TO THE ON-BOARD COMPUTER WHEN THE DOOR IS OPEN OR CLOSED ALSO IS NOT FUNCTIONAL, CAUSING NIGHTTIME LIGHTING ISSUES WHEN PARKED AND OPENING DOOR. *TR
Apr 03, 2013
STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH AND EXITING A HIGHWAY RAMP, A VERY A LOUD NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT DROVE THE VEHICLE DIRECTLY TO AN AUTO SERVICE CENTER WHERE THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT THE TWO ALUMINUM BOLTS USED FOR THE MOTOR MOUNTS HAD FRACTURED AND CAUSED THE MOTOR TO FALL ONTO THE SUB-FRAME. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 77,362.
Feb 26, 2014
THE TRUNK LATCH IS EASILY DEFECTIVE CAUSING INABILITY TO SHUT TRUNK OR OPENING OF TRUNK WHILE DRIVING. SEARCH FORUMS ONLINE AND YOU WILL SEE PLENTY OF HITS AS A RECURRING PROBLEM. OURS NEEDS TO BE REPLACED A SECOND TIME AND HAS OPENED WHILE ON THE ROAD. THANKFULLY THE TRUNK WAS EMPTY AND NOTHING FLEW OUT AND THE ROAD WAS EMPTY. *TR
Jan 03, 2012
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
THE AUTOMATIC DOOR LOCK STOPPED WORKING FOR PASSENGER DOOR BEHIND DRIVER. THERE IS NOT WAY TO MANUALLY LOCK. *TR
Jan 26, 2014
DOOR LOCKS INTERMITTENTLY FAIL TO LOCK OR UNLOCK, EITHER BY THE KEY FOB BUTTON OR DOOR PANEL LOCK/UNLOCK SWITCH. I BELIEVE THIS IS A SAFETY ISSUE AS IT MAY IMPEDE ACCESS TO THE VEHICLE IN THE EVENT OF AN ACCIDENT. *TR
Jan 05, 2013
UNKNOWN OR OTHER
2 complaints
NOXIOUS ODOR FROM CARPET UNDERLAYMENT. CAUSES HEADACHES AND ODOR TO BE ABSORBED INTO CLOTHING, SKIN, SEATS, ETC. VW WILL NOT ACKNOWLEDGE THE PROBLEM, NOR DISCLOSE THE MATERIAL USED AND IF IT IS OFF-GASSING ANY HAZARDOUS FUMES. *TR
May 03, 2011
HELLO, I AM WRITING IN HOPES THAT YOU WILL HELP REGARDING A DEFECT IN THIS 2005/2006 JETTA VW MODEL. I HAVE COMPLETED MUCH MY RESEARCH ON LINE AND IT MADE ME ANXIOUS TO SEE MANY OTHERS HAVE HAD THE SAME SITUATION. I AM ASKING THAT YOU HELP IN THIS MATTER. I THOUGHT IT WOULD BE A GOOD IDEA TO CONTACT YOU FIRST. I HAVE ALREADY LOST $200 IN TOWING COST, WHEN MY CAR ABANDONED ME. BASICALLY, I FOUND THAT I COULD NOT TURN THE KEY TO START THE CAR. THE KEY WOULD NOT GO IN. I TRIED TO MOVE THE STEERING WHEEL AT DIFFERENT INTERVALS , BUT NO LUCK AFTER AN HOUR IN A DARK GARAGE. THE KEY JUST WOULDN'T GO IN. I HAD IT TOWED. I STRUGGLED TO GET THE KEY IN ONCE I WAS HOME AND IN A SAFE PLACE. I MANAGED TO PUSH THE KEY IN AFTER 30 MINUTES. A WEEK HAS GONE BY AND IT HAS HAPPENED AGAIN. THE KEY CAN'T GO IN. I HAD TO ABANDON MY CAR AGAIN. I DON'T HAVE AN EXTENDED WARRANTY BUT THAT IS NOT THE ISSUE, THE WARRANTY WOULD NOT COVER IT FROM Y RESEARCH. I FEEL I AM TRAPPED WITH THIS DEFECT THAT IS A COMMON PROBLEM AMONG OTHERS. WARRANTY OR NO WARRANTY, THIS IS A PROBLEM. SEE : HTTP://WWW.CARS-GUIDE.COM/VOLKSWAGEN-FORUM/STEERING-WHEEL-LOCK-AND-IGNITION-SWITCH-PROBLEM-T4673.HTML. I CALLED VW IN AUBURN AND THEY WANT TO CHARGE CLOSE TO $180 TO LOOK AT IT AND ALMOST $500 TO FIX IT. UNACCEPTABLE. IF THIS WAS ISOLATED HERE AND THERE, THEN O.K. BUT THIS IS RAMPANT. *TR
Jan 15, 2011
FUEL SYSTEM, DIESEL
2 complaints
ON THE NIGHT OF 25 DEC 2008 MY VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WOULD NOT START BACK UP, THE IGNITION WAS CYCLED SEVERAL TIMES AND ASSISTANCE WAS REQUIRED TO GET THE VEHICLE OUT OF THE INTERSECTION TO A SAFE LOCATION. THE NEXT MORNING THE VEHICLE STARTED WITH NO ISSUES. IT WAS ADVISED THAT THE FUEL FILTER BE REPLACED AND THAT WAS DONE IMMEDIATELY ON THE MORNING ON 26 DEC 2008. THE SAME EVENING THE VEHICLE STALLED ONCE MORE IN THE MIDDLE OF A MAIN ROAD. IT IS FORTUNATE THAT THE VEHICLE WAS ON A DECLINE AND TRAFFIC WAS MOVING RATHER SLOW WHICH ALLOWED THE VEHICLE TO COAST TO A SAFE TURN-OFF POINT. THREE HOURS LATER THE VEHICLE WAS ABLE TO START ONCE MORE AND MADE IT TO A SAFE LOCATION WHERE THE FUEL PUMP (AKA IN TANK LIFT PUMP) COULD THEN BE REPLACED. A NEW FUEL PUMP WAS ORDERED AND REPLACED ON 29 DEC 2008 AND THE OLD PUMP WAS TESTED AND DEEMED TO HAVE FAILED. THERE WERE NO WARNING SIGNS OF FAILURE, NO ERROR CODES PRODUCED BY THE VEHICLE AND NO MEANS OF SAFELY BEING ABLE TO MOVE THE VEHICLE AFTER IT STALLED. THE VEHICLE HAS BEEN OPERATING WITH THE NEW FUEL PUMP WITHOUT INCIDENT. *TR
Jan 07, 2009
ON THE 'NEW' 2005.5 JETTA TDI DIESEL VEHICLE, THE FUEL NOZLE INLET IS TOO SMALL TO USE A MOAJORITY OF THE DIESEL FUEL PUMPS MORE COMMONLY FOUND AT TRUCK STOPS. SINCE WHEN TRAVELING CROSS COUNTRY YOU WOULD MOST LIKE STOP AT A TRUCK STOP TO FUEL UP, YOU WOULD MOST LIKELY BE OUT OF LUCK -AND HAVE 'SEARCH' FOR A GAS STATION IN A STRANGE TOWN, AWAY FROM YOUR ROUTE, THAT 'MIGHT' HAVE A SMALLER NOZLE THAT WOULD FIT YOUR FUEL TANK. THE OLDER JETTA, GOLF AND PASSAT CARS USE A LAGER FUEL INLET THAT IS UNIVERSAL IN TERMS OF BEING ABLE TO FUEL UP ANYWHERE. THE CURRENT 2005 PASSAT HAS THE LARGER INLET, SO WHAT GIVES WITH THE NEW JETTA? TDI OWNERS TRAVEL GREAT DISTANCES AND WOULD LIKE TO NOT BE STRANDED OR MADE TO GO OUT OF THEIR WAY JUST TO FUEL UP. VW SHOULD RETROFIT THE OLDER STYLE NOZLE ON THESE CARS, OR PURCHASE A SMALLER FUELING PUMP NOZLE FOR EVERY GAS STAION OR TRUCK STOP THAT SELLS DIESEL IN THE COUNTRY. WHICH IS EASIER?
Jun 10, 2005
LATCHES/LOCKS/LINKAGES
2 complaints
THE TRUNK DOES NOT LATCH IN COLD WEATHER. WE TOOK THE CAR TO THE DEALER, BUT THEY SAID THAT THE PART IS ON NATIONAL BACKORDER. HAVE SEARCHED AROUND THE INTERNET AND THERE ARE HUNDREDS OF INSTANCES OF THIS PROBLEM IN THESE CARS NATIONWIDE. WHEN THE WEATHER GETS COLD, THE TRUNKS CANNOT BE CLOSED. VOLKSWAGEN KNOWS ABOUT THIS PROBLEM, BUT OUR CAR'S WARRANTY HAS EXPIRED AND THEY WANT US TO PAY TO HAVE IT FIXED ($190). IF IT IS A NATIONAL PROBLEM AND THEY HAVE SO MANY ORDERS THAT IT IS ON BACKORDER, SHOULDN'T THE TRUNKS BE RECALLED? *TR
Feb 01, 2008
THE LEFT REAR PASSENGER DOOR WILL NOT OPEN. DESPITE USING THE UNLOCK BUTTONS ON KEY, THE DRIVERS DOOR, AND THE PASSENGER DOOR, THE DOOR LATCH WILL NOT ENGAGE. EACH TIME ONE OF THE MENTIONED UNLOCK BUTTONS IS PUSHED, YOU CAN HEAR THE ELECTRONIC MECHANISM SOUND LIKE IT IS UNLOCKING THE DOOR, BUT THE LATCH STILL DOES NOT ENGAGE IN ORDER TO OPEN THE DOOR. I HAVE NOT CONTACTED THE DEALER YET, BUT FELT THIS SHOULD BE REPORTED HERE DUE TO THE DANGER OF THIS ISSUE IN CASE OF A CRASH / FIRE IN WHICH IT COULD PREVENT A QUICK EXIT OF THE PASSENGER. *JB
Dec 27, 2005
SUSPENSION,ENGINE
1 complaint
The transmissions are bad on these cars and when it's shifting gears it jerks and almost takes you off the road. I've had my car completely stop as I was driving and almost cause a wreck hurting myself in the process of not trying to kill someone walking because these cars are KNOWN TO HAVE THIS PROBLEM THERE WAS AN ENTIRE LAWSUIT AGAINST VOLKSWAGEN AND NOTHING HAS BEEN DONE. Please help if there is a recall done I can get the car fixed and continue working as an in-home caregiver. I am currently out of work because IT IS NOT SAFE TO TRANSPORT CLIENTS IN THAT DEATH TRAP. The mechanic said the entire transmission is built to brake and it's not a new problem these cars are bad.
Nov 11, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
MY CAR WHILE PARKED AND THE ENGINE GOING WILL STOP. ALSO WHEN I'M ON THE FREEWAY THE EPC LIGHT WILL TURN ON AND FEEL LIKE I HAVE A LOSS OF POWER AND IT FEELS LIKE IT IS ACCELERATING. MY MECHANIC HAS NO IDEA WHAT IS GOING ON WITH MY CAR.
Apr 06, 2021
ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
STARTED HAVING ELECTRICAL PROBLEMS (RANDOM DASHBOARD LIGHTS, DOORS, LOCKS, WINDOWS WOULDN'T WORK, KEY FOB BATTERY DIED, ETC) THEN I HAD TO REPLACE THE BATTERY. CONTINUED ELECTRICAL ISSUES WITH NEW BATTERY, PASSENGER SIDE WINDOW/DOOR WOULDN'T OPERATE OR WORK AT ALL. NEEDED MASTER KEY FOB TO LOCK DRIVER'S SIDE DOOR BUT ALL OTHER DOORS WOULDN'T LOCK WITH FOB. NEXT, I AM HAVING ISSUES WITH THE CAR NOT STARTING, PUT ANOTHER BATTERY IN IT. FROM THERE RANDOM DASHBOARD LIGHTS, DINGING WITH DRL AND FIRST FEW MINUTES OF OPERATING VEHICLE, AND AIRBAGS LIGHTS ARE ON. MY MECHANIC SENDS ME TO A MECHANIC SHOP THAT SPECIALIZES IN VW. MECHANIC REPLACES WINDOW MANAGER AND DRIVER SIDE DOOR HARNESS. STILL FIND ISSUES WITH AIRBAGS SO I TAKE MY CAR TO THE DEALERSHIP IN ST PETERS MO DURING A SNOW STORM. HAND THEM ALL MY PAPERWORK, THEY GO IN AND FIND THAT MY CAR IS BEING WORKED ON AND SEE THAT THEIR ARE SPLICES, CONNECTIONS BUTTED, SO THEY "FIX" THE AIRBAGS AND SEND ME ON MY WAY. HOWEVER, I HAVE A TODDLER IN THE BACKSEAT AND SHE WAS ABLE TO OPEN THE DOORS WHILE THE VEHICLE WAS IN MOTION, THE WINDOWS STOPPED WORKING, ETC. DEALERSHIP CANNOT SPEAK TO OTHER MECHANIC SHOP'S WORK SO THEY DID THE RECALLS NEEDED (AIRBAGS) AND REPLACED THE HARNESS, APPARENTLY AGAIN. I HAVE ALL THE RECEIPTS FROM THE WORK, ALL THE PARTS ARE IN MY TRUNK OF MY CAR, ANOTHER APPOINTMENT TO SEE WHAT THE ISSUE IS. CAR APPEARS TO BE STUCK IN SECURITY MODE BUT DOESN'T PROPERLY LOCK, NOT ABLE TO USE CHILD LOCK, AND UNABLE TO PROTECT VEHICLE SAFELY WITH PROPER LOCKING MECHANISM. I DON'T FEEL SAFE IF THERE IS AN INTRUDER OR IF MY TODDLER WERE TO TRY THIS STUNT AGAIN, ALSO CONCERNED OF THE FUEL ISSUES I'VE BEEN HAVING. REPLACED MY GAS CAP IN HOPES I WOULDN'T SEE LOSS OF FUEL, AND THE CAR HAS A SLIGHT OIL LEAK THAT NO MECHANIC CAN SEEM TO FIND. UNABLE TO ATTACH PAPERWORK AS THE DEALERSHIP HAS IT AT THIS TIME.
Mar 05, 2021
AIR BAGS,STRUCTURE
1 complaint
FRONT END COLLISION ON HIGHWAY AT APPROXIMATE 45 MPH, POSSIBLY SLOWER. AIRBAGS DID NOT DEPLOY. DAMAGE PRIMARILY ON DRIVER SIDE OF VEHICLE. FLAME IGNITED ON FRONT DRIVER SIDE OF VEHICLE UNDER THE HOOD. FIRE QUICKLY SPREAD CAUSING TOTAL LOSS OF VEHICLE. UNKNOWN WHAT CAUSED FIRE. *TR
Jun 22, 2020
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
THE TRANSMISSION IS TERRIBLY MADE. THERE IS ALSO AN ISSUE WITH THE FUEL INJECTION THAT DOES NOT ALLOW THE CAR TO RECEIVE THE CORRECT FUEL AS WELL AS THE GAS TANK. THE CAR JERKS BECAUSE OF THE GAS TANK AND THE CODES READ AD IF THE CAP NEEDS TO BE REPLACED BUT THE WHOLE GAS TANK NEEDS TO BE REPLACED.
Aug 12, 2019
POWER TRAIN,AIR BAGS
1 complaint
2005 VW.JETTA - VIN# [XXX]. THE TRANSMISSION SHIFTS HARD & DOWN SHIFT HARD WHEN THE CAR HAS RUN FOR A PERIOD OF TIME DURING TRAVEL. ALSO, THE FAULTY AIR BAG LIGHT COMES ON WHEN THE CAR IS FIRST STARTED AND MAY SHOW INTERMITTENTLY WHILE DRIVING. THE CATALYTIC CONVERTER & 02 SENSOR HAVE BEEN REPLACED BUT THE CODES STILL SHOW WHEN PUT ON THE MACHINE. THE IGNITION KEY GETS STUCK IN THE IGNITION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jan 14, 2019
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING 65 MPH, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO REMEDY THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 279,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED INCIDENT HAPPENS WHEN DRIVING IN THE RAIN.*JB
May 25, 2018
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
MY AIRBAG LIGHT IS ON AND IT NEVER GOES OFF WHEN I FIRST START IT IT HAS A WARNING NOISE AND SAYS AIRBAG FAULT THEN THE LIGHT STAYS ON THE CAR ALSO WHEN DRIVING IT SOMETIMES GETS STUCK IN THE RPM WINDOW BETWEEN THE 2 AND THE 3 AND IT WONT WANT TO GET UNSTUCK YOU HAVE TO TAKE YOUR FOOT COMPLETELY OFF THEN PLACE BACK ON THE PEDAL AND THEN IT JERKS AWAY
Dec 28, 2017
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I AM REPORTING A SAFETY CONCERN FOR VOLKSWAGEN JETTA 2005.5. MY JETTA RECENTLY STARTED HAVING BRAKE PROBLEMS DUE TO THE MASTER BRAKE CYLINDER ON 8/4/2017 I HAD TO FORCE MY CAR OFF THE ROAD FROM HITTING MULTIPLE VEHICLES DUE TO THE MASTER BRAKE CYLINDER FAILING. VOLKSWAGEN IS VERY AWARE OF THIS ISSUE I HAVE DONE RESEARCH IN FOUND COMPLAINTS AS WELL AS RECALLS BUT WAS TOLD THEY COULDN'T HELP ME THE FUEL LINE HAS ALSO FAILED AFTER REPLACING IT CAUSING A GAS SMELL THROUGH OUT THE VEHICLE WHEN STARTING AFTER PUMPING GAS. I RECENTLY STARTED HAVING PROBLEMS WITH THE VALVE BODY DAMAGED THIS IS A BIG SAFETY CONCERN FOR MY SELF IN OTHERS WHO OWN THE SAME VEHICLE THE VALVE BODY DAMAGED CAUSES THE CAR TO SLIP IN HEAVY TRAFFIC LEADING UP TO A CAR ACCIDENT. I HAVE DONE RESEARCH AND VOLKSWAGEN IS AWARE OF THIS ISSUE WITH COMPLAINTS THEY DID ADD EXTENDED WARRANTY TO END 100,000 MILES. BACK IN 2005 LEADING UP TO 2014 THERE ARE MULTIPLE 2005.5 JETTAS AROUND NASHVILLE WITH THE SAME ISSUES. BUT VOLKSWAGEN WILL NOT HELP FIX THE PROBLEM OF THE SAFETY OF THERE CUSTOMERS
Oct 26, 2017
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
TAKATA RECALL. MY VOLKSWAGON JETTA GLS ENGINE KEEPS ON MISFIRING FOR SOME REASON NO MATTER WHAT WORK I PUT INTO IT.
Jul 17, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
I HAVE HAD NOTHING BUT ISSUES WITH MY 2005 JETTA SINCE PURCHASING IT A LITTLE OVER A YEAR AGO. THE FIRST ISSUE WAS LOSS OF POWER WHILE DRIVING, CAUSING ME TO ALMOST BE STRUCK BY OTHER VEHICLES WHILE TURNING AT INTERSECTIONS. CAUSE: THE FUSE BOX ONTOP OF BATTERY MELTED, ALONG WITH THE FUSES AND GROUND WIRE. THEN THE COOLANT RESEVOIR HAD TO BE REPLACED. DUE TO THE FANS NOT TURNING ON BECAUSE OF THOSE FUSES MELTING. THEN, THEN RADIATOR. THEN THE BREAK PUMP, EXAUST MANIFOLD GASKET BLEW. THE THING RECENTLY WASNI HAD NO BREAK LIGHTS. WENT TO CHANGE BULBS. KEPT BREAKING THE FUSES. THEN STUCK IN PARK. SAW A RECALL LISTED FOR FAULTY BREAK SWITCH. CALLED VW THEY STATED MY RECAL HAD ALREADY BEEN SERVICED. SO SORRY IT WAS UP TO ME TO REPAIR THE ISSUE. TOLD THEM OF EVERY OTHER ISSUE. THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. BASICALLY I BOUGHT A VERY UNREALIABLE, UNSAFE, PIECE OF GARBAGE. THAT I ASSUMED WAS COMPLETELY OPPOSITE FOR MYSELF SND MY TWO SMALL CHILDREN TO BE DEPENDANT UPON GETTING US SAFELY PLACE TONPLACE.
Jun 03, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
FOR THE PAST YEAR I HAVE TAKEN MY CAR TO VW SHOPS AND HIGHLY RATED TOP VW SHOPS IN LA . MY CAR WAS DYING IF I DIDN'T DRIVE IT EVER DAY. I HAD MY CAR IN THE SHOP FOR OVER A MONTH AND AFTER DOING ELECTRICAL CHECKS, GIVING ME AN ALTERNATOR, REPLACING COUNTLESS BATTERIES THE PROBLEM IS STILL TO THIS DAY UNSOLVED.IN THE PAST 6 MONTHS THINGS HAVE BECOME WORSE AND CAN LEAD TO AN ACCIDENT IF NOT FIXED. MY CAR HAS BEEN DECELERATING WHILE I AM DRIVING ON THE ROAD, IT HAPPENS AT ALL DIFFERENT SPEEDS AND IS RANDOM. THE CAR WILL LOCK UP SO THAT I CAN NOT MAKE IT PICK UP SPEED WHEN IT STARTS DECELERATING AND THEN OUT OF NO WHERE IT WILL WORK AGAIN BUT INSTEAD OF LETTING ME GRADUALLY INCREASE THE SPEED IT BLASTS OFF IN AN UNCONTROLLABLE MANNER. THIS IS VERY DANGEROUS AND I HAVE TRIED TO GET THIS FIXED AND DIAGNOSED BUT NO ONE NOT EVEN VW HAS ANY IDEA WHAT IS HAPPENING BECAUSE EVERY TIME I TAKE IT TO THE SHOP IT SOMEHOW DOESN'T HAPPEN. NOW IN THE PAST WEEK MY CAR IS TAKING IT TO THE NEXT LEVEL WITH THE DECELERATION AND ACCELERATION BUT ON TOP OF THAT NOW IT IS JUST DYING WHILE I AM DRIVING IT AFTER DOING THE JERKY THING. I LITERALLY WAS DRIVING ON THE HWY AND IT JERKED A COUPLE OF TIMES AND THEN THE CAR JUST DIED WHILE DRIVING AND THE BRAKES AND STEERING WHEEL LOCKED UP. I WAS ABLE TO GET TO THE SHOULDER BUT IT WAS ABSOLUTELY TERRIFYING AND I COULD HAVE BEEN KILLED! THE BATTERY LIGHT CAME ON AND I TURNED OFF THE CAR. WHEN I TRIED TO TURN IT BACK ON IT STARTED UP LIKE NOTHING HAPPENED. I THEN TRIED TO DRIVE TO SAFETY BUT IT WOULD DIE OVER AND OVER AGAIN. I JUST FOUND OUT ABOUT THIS SITE AND I DECIDED TO READ SOME REPORTS. TURNS OUT THERE ARE 100S OF OTHER CASES JUST LIKE MINE. WHY THEN DOES VW ACT LIKE THEY HAVE NO IDEA WHATS WRONG WITH MY CAR. APPARENTLY THE ONLY WAY YOU CAN GET THEM TO DO SOMETHING ABOUT IT IS TO HAVE A TRAGEDY! SOMETHING NEEDS TO BE DONE. PLEASE HELP!!!!
Oct 16, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
FUSE BOX ON THE TOP OF THE BATTERY CAUGHT FIRE AND MELTED THE FUSIBLE LINK FROM THE ALTERNATOR TO THE BATTERY CONNECT. GOING AT 40 MILES PER HOUR AND CAR SHUTS OFF, NO BRAKES NO POWER ALL ELECTRICAL SYSTEMS OFF DASH LIT UP LIKE CHRISTMAS TREE. THANK GOD FOR THE DITCH AND THAT WE WEREN'T ON INTERSTATE OTHERWISE SOMEONE COULD HAVE BEEN KILLED OR INJURED SUCH AS MY PREGNANT WIFE.
Sep 01, 2015
WHEELS
1 complaint
HI THERE I HAD FLAT TIRE ON 3/09 2015 I WAS JACKING UP CAR THEN CAR FALL TO GROUND THE TIRED JACK WAS BROKEN IN 2 PIECES I ALL MOST GOT HURT I WAS LUCKY THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 11, 2015
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
SOMETIME IN EARLY TO MID 2013, I RECEIVED A NOTICE FROM VOLKSWAGEN THAT I NEEDED TO BRING MY 2005 JETTA IN TO HAVE THE DRIVER'S SEAT WIRING HARNESS REPAIRED DUE TO A RECALL. I HAD NO PRIOR PROBLEMS WITH THE AIR BAGS OR WARNING LIGHTS. I TOOK THE VEHICLE IN AND THEY DID THE WORK. WITHIN A FEW DAYS, I GOT AN ERROR MESSAGE IN THE DISPLAY THAT THERE WAS A FAILURE WITH THE AIR BAGS. I TOOK THE VEHICLE BACK TO VOLKSWAGEN. I WAS TOLD THAT THE TECHNICIAN FAILED TO CLEAR SOMETHING IN THE COMPUTER MEMORY SO THE FAILURE MESSAGE HAD COME ON. THEY INDICATED THEY CLEARED THE MESSAGE AND THE AIR BAG LIGHT ON THE DISPLAY DID GO OFF. A FEW MONTHS LATER, THE AIR BAG ERROR MESSAGE CAME ON AGAIN. I TOOL THE CAR BACK TO VOLKSWAGEN. THIS TIME THEY SAID IT WAS NOT RELATED TO THE WIRING HARNESS AND I WOULD HAVE TO PAY TO HAVE A NEW DRIVER'S SEAT SIDE AIRBAG INSTALLED, AT A COST OF ABOUT $700. IN NOVEMBER 2013 I CORRESPONDED WITH VOLKSWAGEN AND COMPLAINED ABOUT THE ISSUE BECAUSE I HAD NO PROBLEMS UNTIL THEY REPLACED THE WIRING HARNESS. VOLKSWAGEN'S RESPONSE WAS THAT, EVEN THOUGH I HAD BROUGHT THE VEHICLE IN FOR RECALLS ON "A CAMPAIGN RELATED TO AIRBAG CONNECTORS AND WIRING", IT WAS NOW THE AIRBAG ITSELF THAT WAS BAD NOT THE CONNECTORS OR WIRING, SO THEY WOULD NOT REPAIR IT. THE AIRBAG LIGHT ON THE DISPLAY IS STILL THERE. *TR
Jun 30, 2014
FUEL SYSTEM, DIESEL,STRUCTURE
1 complaint
MY FUEL TANK EXPLODED ON MY 2005 JETTA WAGON TDI. I WAS FILLING THE TANK UP WITH DIESEL AND ALL OF SUDDEN DIESEL FUEL STARTING GUSHING OUT FROM UNDERNEATH THE CAR. THE BACKSEAT BULGED UP SO MUCH THAT I COULD NOT LIFT IT UP. THE UNDERNEATH PART OF THE CAR HAS BEEN DAMAGED AS WELL. I CONTACTED VW AND WAS TOLD TO TAKE THE CAR TO A LOCAL VW DEALERSHIP. VW HEADQUARTERS HAS INFORMED ME THAT THEY WILL COVER THE COST OF PARTS, $900, BUT THEY WILL NOT PAY FOR THE CONSEQUENT DAMAGES WHICH HAVE BEEN ESTIMATED TO BE OVER $4,000, DAMAGES CAUSED BY THE EXPANSION OF THE FUEL TANK. I WAS ALSO TOLD THAT THE CAR IS WORTH ONLY ABOUT $5,000, BUT THAT WAS WITH A WORKING FUEL SYSTEM, I'M SURE. VW HEADQUARTERS ALSO GAVE ME THE OPTION OF RECEIVING A $1,000 LOYALTY VOUCHER SHOULD I CHOOSE TO PURCHASE/LEASE A NEW CAR THROUGH THEM. I'VE BEEN INFORMED THAT THESE TWO OFFERS ARE GOOD FOR 30 DAYS FROM THE DATE OF 6/19/2014. AFTER DOING RESEARCH, I DO BELIEVE THAT THIS SAME PROBLEM HAS BEEN REPORTED TO THE NHTSA IN THE PAST BY ANOTHER INDIVIDUAL IN NORTH CAROLINA. THIS INDIVIDUAL'S CLAIM TO VW WAS ORIGINALLY DENIED BY VW, BUT LATER, VW REIMBURSED HIM FOR ALL EXPENSES TO REPAIR THE VEHICLE. *TR
Jun 20, 2014
POWER TRAIN,ENGINE
1 complaint
THE CAR WOULD BUCK AND BUCK THEN GO INTO GEAR , THEN IT WOULD BUCK GET STUCK IN 3RD OR 4TH GEAR I WOULD HAVE TO TURN THE CAR OFF LET IT SIT THEN TURN IT BACK ON . THE PRNDS PANEL WOULD ALL LIGHT UP AND STAY ON AND SOMETIMES GO OFF IF THE CAR SAT FOR LIKE 2-3 DAYS BUT THE LIGHT WOULD STAY ON AND THE CAR WOULD DO THE SAME THING . THE TRANSMISSION WENT OUT THE MECHANIC STATED THE 3RD OR 4TH GEAR WAS STRIPPED AND THAT IT WILL COST ME ANYWHERE FROM 4K TO7K TO GET IT FIXED. *TR
Feb 01, 2014
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
I WENT TO PRESS THE BUTTON ON THE REMOTE TO UNLOCK THE. CAR, BUT ALL DOORS UNLOCKED EXCEPT THE DRIVER SIDE DOOR. I MANUALLY HAD TO UNLOCK CAR DOOR. WHEN I WAS INSIDE I SHUT THE DOOR BUT THE CAR KEPT INDICATING THAT IT WAS OPENED. THE WINDOW WOULD NOT ROLL DOWN, SIDE MIRROR CANNOT BE ADJUSTED, CANNOT OPEN TRUNK OR POP THE GAS TANK. DOORS ARE SUP POST TO AUTO LOCK AT A CERTAIN SPEED WHICH THEY NO LONGER LOCK WHILE DRIVING. THE SWITCHES ON EVERY OTHER DOOR ARE STILL OPERATING PROPERLY EXCEPT FOR SPEED LOCKS. IT IS A SAFETY ISSUE BECAUSE CHILDREN MAY ATTEMPT TO OPEN CAR DOOR WHILE IT IS IN MOTION. I SEARCHED ONLINE FOR SAME VEHICLES THAT HAVE THE SAME ISSUE. THERE ARE SEVERAL THAT INDICATE WHAT THE ISSUE IS, THE WIRES ARE TO SHORT FOR THE DOORS TO OPEN AND CLOSE WHICH PULLS ON THEM AND WILL CAUSE THE CONNECTION TO BREAK LEAVING THE DOOR POWERLESS. *TR
Jan 22, 2014
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
2005.5 JETTA--VEHICLE HAS ROUGH SHIFTING BETWEEN 2ND AND 3RD GEARS. AS WELL AS DOWNSHIFTING. WHILE DRIVING ON A MOUNTAINSIDE, GOING 65 MPH, THE CAR SUDDENLY DOWNSHIFTED TO 3RD GEAR AND WOULD NOT ACCELERATE. I HAD TO PULL OVER ON THE SIDE OF A MOUNTAIN, WITH CARS FLYING BY ME. THE CAR WOULD NOT SHIFT GEARS UNTIL TURNED OFF AND ON AGAIN. THIS IS NOW HAPPENING DURING REGULAR ACCELERATION AT LOW SPEEDS. THIS IS A HUGE SAFETY CONCERN, AS I COULD HAVE BEEN REAR ENDED BY ANOTHER VEHICLE DUE TO LOSS OF POWER/SPEED. *TR
Aug 06, 2013
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
DRIVING ON INTERSTATE VEHICLE SUDDENLY LOST ALL POWER JUST LIKE IGNITION TURNED OFF. ALMOST WAS REAR ENDED DUE TO SUDDEN SLOWING DOWN. HAD TO PULL OVER TO LEFT LANE ON VERY BUSY INTERSTATE BECAUSE I WAS IN CARPOOL LANE. HAD LIMITED SHOULDER AREA TO STOP. NO POWER STEERING OR BRAKES. ONCE STOPPED TRIED TO START ENGINE. IT WOULD TURN OVER BUT NOT START. CONTINUED ATTEMPTS CAUSED ENGINE PRESSURE WARNING. HAD TO BE TOWED FROM BUSY INTERSTATE LEFT LANE. NOW THE CAR HAS FAILED LIKE THIS WHILE ON THE ROAD 3 TIMES. THERE IS NO WARNING OR INDICATION OF FAILURE. CAR JUST DIES. ALL THREE INCIDENTS WHERE WHILE DRIVING DOWN THE ROAD. 2 WERE ON HILLS NEAR STOP SIGN AND I HAD TO ROLL VEHICLE BACK AROUND OTHER CARS TO SAFE PLACE. *TR
May 13, 2013
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY 2005 VW JETTA GLI STALLED SUDDENLY WHILE I WAS DRIVING @ 35-MPH. AFTER PULLING OVER AND OPENING THE HOOD TO ASSESS DAMAGE, I TURNED THE IGNITION KEY BUT ALL I HEARD WAS THE STARTER BEING ENGAGED. ONCE THE CAR WAS TOWED TO AN INDEPENDENT REPAIR SHOP, THE TECHNICIAN INFORMED ME THE TIMING BELT BROKE/SNAPPED. I WAS SKEPTICAL BECAUSE MY OWNER'S MANUAL SAYS TIMING BELTS SHOULD BE REPLACED AT 110,000 MILES ACCORDING TO VW'S RECOMMENDED MAINTENANCE SCHEDULE. DURING REPAIRS, THE TECHNICIAN SAID THAT MY VALVES WERE BENT BECAUSE THE 1.8T IS AN INTERFERENCE ENGINE WHICH MEANS THAT CAMS, ROCKERS AND LIFTERS MUST BE REMOVED IN ORDER FOR THE CYLINDER HEAD TO BE SENT TO A MACHINE SHOP FOR ADDITIONAL REPAIRS. TOTAL COSTS = $3,865.66. THERE WAS A CLASS ACTION LAWSUIT AGAINST VW TIMING BELTS BUT I WAS DENIED REIMBURSEMENT BY THE ADMINISTER/CUSTODIAN CLAIMS WERE NO LONGER ACCEPTED AFTER 2009. I SPOKE WITH [XXX] AT VW CUSTOMER SERVICE 1-800-822-8987 WHO SAID THERE ARE NO TIMING BELT RECALLS FOR MY VEHICLE. PLEASE INVESTIGATE THIS CONCERN AND SEE OTHER IDENTICAL COMPLAINTS AT HTTP://WWW.TOPIX.COM/FORUM/AUTOS/VOLKSWAGEN/T33RHDPDVBRPO8D2P/P3 FOR MORE INFORMATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 18, 2013
POWER TRAIN,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SHE NOTICED THE TRUNK FAILED TO CLOSE. THE CONTACT HAD TO SLAM THE TRUNK SEVERAL TIMES IN ORDER FOR IT TO CLOSE PROPERLY. ADDITIONALLY, THE FRONT DRIVER SIDE DOOR FAILED TO LOCK AND THE OPEN DOOR WARNING LIGHT ILLUMINATED CONSTANTLY. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,375. ... UPDATED 02/28/13 *BF UPDATED 03/11/13
Jan 31, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
HI, SO MY 2005.5 2.5L VOLKSWAGEN JETTA STARTED MAKING NOISES UPON ACCELERATION AND THE ENGINE WOULD SHIFT QUITE HEAVILY DURING IDLING. THE CHECK ENGINE LIGHT WENT ON AND I TOOK THE CAR TO DEALERSHIP. APPARENTLY, THERE IS AN ISSUE WITH THE TIMING CHAINS OF THE ENGINE. NEVER MISSED A MAINTENANCE, AFTER ONLY 68,000 MILES IT DOESN'T SEEM OKAY THAT TIMING CHAINS ARE ALREADY AFFECTED. AFTER LOOKING AT A FEW FORUMS ONLINE, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM FOR VOLKSWAGEN JETTAS FROM THAT TIME. PLEASE INVESTIGATE! THANK YOU. *TR
Jan 09, 2013
STRUCTURE,VISIBILITY/WIPER
1 complaint
FOR CLARIFICATION, MY CAR IS A MARK 5 2005.5 NEW JETTA, NOT A MARK 4 2005 JETTA. WHEN YOU SHUT THE TRUNK, IT SEEMS TO CLOSE COMPLETELY. IT STAYS IN THE CLOSED POSITION AND CANNOT BE PULLED OPEN. HOWEVER, ONCE YOU DRIVE OFF, THE TRUNK MAY OPEN SUDDENLY AND YOU CANNOT SEE ANYTHING BEHIND YOURSELF BECAUSE THE TRUNK HOOD OBSTRUCT YOUR REAR WINDOW. THIS HAS HAPPENED A COUPLE OF TIMES TO ME, AND MANY OTHER JETTA OWNERS CAN BE SEEN SAYING THAT THEY HAVE THE SAME PROBLEM ON ONLINE FORUMS. SOMETIMES, THE TRUNK CANNOT BE CLOSED AT ALL. YOU CAN STAND THERE AND SHUT THE TRUNK OVER AND OVER AGAIN, AND IT WILL NOT LATCH. *TR
Dec 14, 2012
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I PURCHASED THIS CAR FROM A DEALERSHIP ON 10-8-2012 UP IN THE WASHINGTON, D.C. AREA AND DROVE IT BACK HOME TO MY HOUSE IN SC. EVERYTHING WAS FINE ON THE WAY HOME. THE VERY NEXT DAY ON MY WAY INTO WORK THE CAR HESITATED WHEN IT WAS SUPPOSED TO SHIFT FROM 3RD GEAR TO 4TH GEAR AND THEN SUDDENLY DOWNSHIFTED ALL THE WAY BACK TO 1ST GEAR WHICH MADE THE CAR DE-ACCELERATE FROM 35-40MPH TO 10MPH WITHIN 40 FEET OR SO. THE ENGINE REVVED TO 6000 PLUS RPMS WHICH SCARED ME BUT NOT AS MUCH AS THE BIG TRUCK THAT WAS TOWING A TRAILER THAT HAD TO SKID OFF THE ROAD AND GO AROUND ME TO AVOID AN ACCIDENT. THIS IS NOW A DAILY OCCURRENCE. I CARRY MY 16 MONTH OLD DAUGHTER AROUND IN THIS CAR AND I'M SCARED TO DEATH THAT SOMEONE IS GOING TO SMASH INTO THE BACK OF US. I'VE STARTED PULLING OFF THE ROAD AND LETTING CARS GO TO AVOID ACCIDENTS. PLEASE HELP! *TR
Nov 13, 2012
SERVICE BRAKES
1 complaint
ABS CONTROL MODULE DOES NOT ALLOW BRAKES TO FULLY ENGAGE. *TR
Sep 06, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE ENGINE WOULD ALSO MISFIRE AND THE VEHICLE WOULD JERK AND DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THE CONTACT THAT THE B VALVE, THE GLOW PLUG AND THE GLOW PLUG HARNESS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO A SECOND DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE DIRECT SHIFT GEARBOX UNIT WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED A RECALL FOR THE 2009-2010 MODELS UNDER NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN:AUTOMATIC TRANSMISSION) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL DID NOT INCLUDE THE 2005 MODEL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 04/02/12*LJ
Mar 05, 2012
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
AS I TRY TO ACCELERATE THE GEARS JUMP ERRADICALLY.
Jan 15, 2012
STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE CAR INTERIOR HAS A CRAYON SMELL MOST NOTICEABLE ON HOT DAYS. I AM CONCERNED THAT I AM BREATHING IN POSSIBLY TOXIC FUMES FROM THE EVAPORATION OF CHEMICALS THAT WERE USED WHEN THE CAR WAS BUILT. AFTER TYPING INTO GOOGLE ONLY THE 2 WORDS "CRAYON SMELL" I GET MANY MANY HITS FOR VW CARS THAT HAVE THE EXACT SAME SMELL AS MINE, SO THIS IS A PROBLEM THAT AFFECTS A LARGE GROUP OF VW VEHICLES. *TR
Nov 14, 2011
EXTERIOR LIGHTING,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN NEW JETTA. THE CONTACT WAS DRIVING 60 MPH WHEN THE POWER WINDOWS AND TURN SIGNALS FAILED TO WORK PROPERLY. THE CONTACT ALSO MENTIONED THAT THE EXTERIOR AND INTERIOR LIGHTING FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT BOTH A WIRING AND CRASH HARNESS WAS NEEDED TO RESOLVE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED, AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 69,000.
Sep 28, 2011
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
OWN A 2005 VW JETTA, BROUGHT INTO DEALERSHIP TODAY WITH 106K MILES ON IT AND NOW THEY ARE SAYING THE TIMING CHAIN HAS JUMPED. THIS SOUNDS LIKE IT IS A COMMON PROBLEM, SO WHY ISN'T THERE A RECALL. *TR
Aug 23, 2011
EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THERE WAS A BURNING WAX ODOR EMITTING FROM THE AIR CONDITIONING VENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND REPLACED THE CARPET. THE ODOR RETURNED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR DURING SUMMER MONTHS. THE MANUFACTURER WAS CONTACTED AND OFFERED $1500 TOWARD THE PURCHASE OF A NEW VEHICLE. THE VEHICLE WAS NO REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Aug 12, 2011
STEERING
1 complaint
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE HIGH PRESSURE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Jun 29, 2011
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
I PURCHASED A 2005 NEW JETTA AUTOMATIC TRANSMISSION IN JULY OF 2010. IT CURRENTLY HAS 72,000 MILES. 3 ISSUES. ONE, WHEN THE CAR IS FIRST STARTED UP, A CLANGING NOISE OCCURS AND LASTS FOR APPROX 30 SECONDS, THEN IT SOUNDS LIKE A VENT CLOSES AND THE SOUND GOES AWAY. TWO, THE RIGHT FRONT HEADLIGHT WILL NOT TURN OFF SOMETIMES WHEN I PULL ALONG SIDE A CURB. I HAVE TO RESTART THE CAR, BACK THE CAR UP, THEN PULL THE CAR FORWARD TO GET IT TO TURN OFF. THE THIRD ITEM OCCURS INTERMITTENTLY NOT ALWAYS AND INVOLVES SHIFTING OF GEARS. WHEN THE CAR IS GOING APPROXIMATELY 20 TO 30 MILES PER HOUR, IT SEEMS TO BOUNCE BACK AND FORTH BETWEEN 2ND AND 3RD GEAR A LITTLE ROUGH BUT NOT JERKY AND SOMETIMES WHEN COASTING THROUGH AN INTERSECTION THE CAR SEEMS TO HESITATE WHEN I AM READY TO PUSH ON THE GAS. BUT THEN, AFTER A COUPLE SECONDS, ENGAGES INTO GEAR WITH A LUNGE. I RECENTLY TOOK THE CAR TO A TRANSMISSION SHOP FOR ANALYSIS AND THE MAN SAID HE COULD NOT PRODUCE ANY CODES. I TOLD HIM I HAD RECEIVED THE LETTER ABOUT THE TRANSMISSION'S VALVE BODY WARRANTY EXTENSION. HE DROVE THE CAR AND SAID THE CAR DEFINITELY LUNGES AND TOLD ME TO GET IT TO A VW DEALERSHIP FOR A CHECK UP AS HE WAS NOT AN AUTHORIZED VW TECH. I TOOK THE CAR TO THE NEAREST DEALERSHIP WHICH IS 2 HOURS AWAY FROM MY HOME. THEY DROVE THE CAR 3 SEPARATE TIMES TRYING TO PRODUCE THE SCENARIO I DESCRIBED BUT COULD NOT. THE TECH TOLD ME IT SOUNDED LIKE I WAS DESCRIBING THE VALVE BODY ISSUE AND HE WOULD TELL THE SERVICE ADVISOR THAT HE HAD FELT THE PROB AND THAT MY CAR NEEDED A NEW VALVE BODY. WHEN I PICKED UP MY CAR, THE CAR WOULD NOT DRIVE ABOVE 20 MPH WITHOUT THE ENGINE ROARING AND THE SHIFTING HARD INTO GEAR EVERYTIME. ME AND MY DAUGHTER HAD PULLED OUT INTO A VERY BUSY 40 MPH TRAFFIC. IT WAS SCARY. AT ONE POINT THE CAR WOULD NOT GO INTO ANY GEAR! I RETURNED THE CAR TO THE DEALERSHIP AND TOLD THEM SOMETHING WAS SERIOUSLY WRONG. NEXT DAY, THEY TOLD ME MY CAR NEEDS A NEW TRANSMISSION AT MY COST OF $5000. WHAT HAPPEN? *TR
Jun 07, 2011
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
JETTA 2005.5 SEDAN (AUTOMATIC) HARD SHIFTED BETWEEN 2ND & 3TH GEARS, DISPLAYING SHUDDERING AND HESITATION DURING ACCELERATION IN TRAFFIC. SINCE OCTOBER 2010 HARD SHIFTING HAS CONTINUED DAILY AND FREQUENCY OF SHIFTING HESITATION ISSUE HAS WORSENED. HARD SHIFTING WITH HESITATION UP BETWEEN 3TH AND 4TH, AND ALSO HARD SHUDDERING DOWNSHIFT BETWEEN 3RD AND 2ND. DEALER HOOKED VEHICLE TO COMPUTER ON FEB 14, 2011 AND STATED TRANSMISSION HAS NO ERRORS. DEALER WOULD NOT TEST DRIVE FOR LONGER THAN 4 MILES, DEALER STATED HARD SHIFT DID NOT OCCUR IN THAT 4 MILE PERIOD, TEST WAS NOT AT FREEWAY SPEEDS, OWNER WAS NOT IN THE VEHICLE. DEALER STATES VEHICLE IS NOT ELIGIBLE FOR VALVE FIX. VEHICLE SHIFTING FAILURE IS HAZARDOUS AND DANGEROUS HIGHWAY CONDITION.
Apr 07, 2011
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
THE OUTSIDE HANDLES OF THE DRIVER'S DOOR & DRIVER'S SIDE BACK PASSENGER DOOR DO NOT CLOSE PROPERLY. IT APPEARS THAT THE CYLINDER INSIDE THE DOOR DOES NOT LOCK THE HANDLE IN PLACE SO THE DOOR DOES NOT CLOSE. I HAVE TO ROTATE THE CYLINDER WITH MY FINGERS ALONG WITH PUSHING THE DOOR HANDLE INTO PLACE FROM THE OUTSIDE TO RESET THE DEVICE. THERE WAS NO INCIDENT THAT CORRELATES WITH THIS FAILURE. THIS OCCURS DURING EACH USE OF THE DOOR. IN RESEARCHING, I FOUND THAT SOME 2005 VW JETTA MODELS WERE RECALLED FOR THIS SAME PROBLEM. WHEN I SPOKE WITH THE DEALER, HE SAID MY VIN NUMBER DID NOT FALL UNDER THIS RECALL. *TR
Mar 22, 2011
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
SHORTLY AFTER I BOUGHT CAR I NOTICED A NOISE COMING FROM (SOUNDED LIKE) ENGINE. I ALSO NOTICED CAR NOT CHANGING GEARS SMOOTHLY. FELT AS IF IT WAS HAVING A HARD TIME SHIFTING ESPECIALLY UP HILL, I TOOK THE CAR IN AND WAS TOLD THIS IS JUST HOW A VW SHIFTS AND SOUNDS. I TOLD THEM I DID NOT NOTICE IT WHEN I INITIALLY OWNED THE CAR. THEY RAN A DIAGNOSTIC SINCE NOW THE ENGINE LIGHT IS ON THE WINDSHIELD WIPERS COME ON AT THEIR OWN WILL, THE CLOCK LOOSES TIME CONSTANTLY, AND THE NOISE HAS GOT A LOT WORSE AND SO HAS THE GEAR SHIFTING. THE DIAGNOSTIC THEY SAY SHOWED THE DUAL FANS ARE BOTH BURNED OUT. IF THEY ARE BURNED OUT WHY ARE THEY STILL MAKING A LOUD NOISE SEVERAL SECONDS AFTER I TURN THE CAR OFF? THEY HAVE ALSO TOLD ME NO TRANSMISSION PROBLEM EXISTS BUT ANOTHER DEALER TOLD ME THEY CANNOT KNOW THAT BECAUSE THE DIAGNOSTIC WILL NOT PICK UP ON A BAD TRANSMISSION ONLY A TOTALLY FAILED ONE. WHICH THE CAR WILL BE OUT OF WARRANTY THEN. THESE CARS HAVE OBVIOUS TRANSMISSION PROBLEMS AND ELECTRONIC PROBLEMS THAT ARE BEING IGNORED. AFTER HAVING ALL THIS PROBLEM I LOOKED ON INTERNET AND WAS ASTONISHED AT THE NUMBER OF PEOPLE WITH ALL THE SAME PROBLEMS AS ME. SLOW AND HARD SHIFTS, WIPERS, CAR ACTING AS IF IT IS STALLING, CLOCK LOSING TIME, BATTERY GOING BAD TOO QUICK. BRAKES CONSTANTLY BAD. THIS CAR IS JUST A LEMON. WHY WILL THE GOVERNMENT NOT DO A TOTAL RECALL. THERE IS TOOOOOOO MUCH WRONG WITH TOOOOO MANY OF THEM. *TR
Jul 07, 2010
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
TURN SIGNAL SWITCH MALFUNCTION AND FIRE... RIGHT TURN SIGNAL ACTIVATED WITHOUT SWITCH BEING ACTIVATED. AFTER ABOUT 5-10 MINUTES IN THIS CONDITION, SMOKE CAME OUT OF STEERING COLUMN. FIRE/MARKING COULD BE SEEN IN THE SWITCH AREA. EVENTUALLY THE TURN SIGNAL WENT OUT AND THE SMOKE/FIRE STOPPPED. VW SERVICE REPLACED THE SWITCH AND WIRE HARNES. THE PLACTIC ON THE SWITCH AND HARNES WAS MELTED AND CHARRED. *CN
Jan 27, 2010
SERVICE BRAKES, ELECTRIC
1 complaint
EPC LIGHT CAME ON AND BRAKE LIGHTS DO NOT TURN OFF EVEN WHEN CAR IS TURNED OFF. NEED TO REPLACE BRAKE SWITCH AND EVERYTHING IS FIXED. *TR
Aug 18, 2009
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
THE AIRBAG LIGHT HAS COME ON 4 TIMES IN MY 2005 NEW JETTA 2.5 THE SEAT BELT SENSORS IN FRONT HAVE BEEN REPLACED ONCE AT DEALERSHIP, THIS STARTED WHEN THE CAR HAD ONLY 22000 MILES AND KEPT COMING ON AROUND EVERY 10000 MILES, THEY HAD TO ALSO REPLACE THE AIRBAG(S) NOT SURE WHICH ONES WERE REPLACED, THE SEATBEALTS DON'T WIND BACK UP PROPERLY SOMETIMES AS WELL. AT AROUND 25000 MILES THE BRAKES HAD TO BE REPLACED, WE HEARD A CLICKING ONE DAY IN THE REAR WHEEL WELL, WE TOOK IT TO THE DEALERSHIP THEY HAD REPLACED THE BRAKES, ROTORS ETC. I HAVE DOCUMENTATION OF THESE REPAIRS. *TR
Jul 31, 2009
AIR BAGS,SEAT BELTS
1 complaint
I WAS DRIVING DOWN THE ROAD AT ABOUT 30 MPH WHEN MY CAR STALLED IN THE MIDDLE OF THE ROAD AND MY DRIVER SIDE AIRBAGS HAD BEEN DEPLOYED. MY SEATBELT RESTRICTED SO HARD, I COULD HARDLY BREATHE ANYMORE. NOTHING HAD HIT MY CAR AND I HAD NOT GONE OVER ANY POTHOLES OR BUMPS. VW SAID THAT IT IS NOT THEIR RESPONSIBILITY TO REPAIR MY AIRBAGS OR THE DAMAGE DONE TO MY HEADLINER AND DRIVER SEAT. I NO LONGER HAVE A FUNCTIONING SEATBELT EITHER. THIS IS A HUGE SAFETY ISSUE FOR AMERICA. NOT ONLY DID THE AIRBAGS DEPLOY WITH NO ACCIDENT, I NO LONGER FEEL SAFE DRIVING IN MY OWN VEHICLE. WHAT IF I GET INTO AN ACCIDENT TONIGHT WITHOUT THE PROPER PROTECTION A CAR IS GUARANTEED TO HAVE? IF I WAS KILLED OR MY KIDS WERE KILLED, WOULD VW DO SOMETHING THEN? *TR
Jun 16, 2009
SERVICE BRAKES, AIR
1 complaint
MY 2005 VOLKSWAGEN JETTA'S LEFT REAR BRAKE HAS WORN METAL TO METAL APPROXIMATELY EVERY 10,000 MILES. THIS VEHICLE HAS REQUIRED 5 BRAKE JOBS TO INCLUDE BRAKES, ROTORS, AND CALIPERS. *TR
Feb 10, 2009
FUEL SYSTEM, GASOLINE,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. IN APRIL OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V063000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE VEHICLE WAS REPAIRED AT THAT TIME. APPROXIMATELY A YEAR AND A HALF LATER, THE BRAKE LIGHT SWITCH BEGAN TO FAIL AGAIN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHT SWITCH WOULD NOT STOP ILLUMINATING ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TURNED OFF APPROXIMATELY THREE TIMES AND, FINALLY, THE BRAKE LIGHT DIMMED AND THE VEHICLE BECAME MOBILE. THE FAILURE OCCURRED INTERMITTENTLY FOR ONE MONTH AND THE CONTACT CALLED THE DEALER. SHE WAS INFORMED THAT THE BRAKE LIGHT SWITCH WAS DEFECTIVE. THE MANUFACTURER STATED THAT SINCE THE FAILURE OCCURRED MORE THAN TWELVE MONTHS LATER, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 71,707 AND FAILURE MILEAGE WAS 71,207. UPDATED 03-09-09 *BF THE SHIFTER WOULD NOT COME OUT OF PARK. THE FUEL PUMP WAS NOISEY AND WHICH WAS REPLACED BY THE DEALER. UPDATED 03/12/09.*JB
Feb 03, 2009
FUEL SYSTEM, DIESEL,FUEL SYSTEM, OTHER
1 complaint
MY FUEL PUMP FAILED WITH NO WARNING, LEAVING MY WIFE STRANDED IN WINTER. THIS HAPPENED WITH NO WARNING WHATSOEVER - THE CAR WAS RUNNING PERFECTLY, AND THEN STALLED. THIS IS A COMMON PROBLEM ON THIS MODEL CAR. *TR
Dec 30, 2008
AIR BAGS,LATCHES/LOCKS/LINKAGES
1 complaint
MY TRUNK HAS NEVER CLOSED PROPERLY FROM THE DAY I DROVE IT OFF THE LOT. I TOOK THE VEHICLE BACK WITHIN A FEW WEEKS TO BE REPAIRED. THEY DID NOT HAVE THE PART AND IT TOOK A FEW MORE WEEKS. WHEN THEY REPLACED IT, IT STILL CONTINUED NOT TO CLOSE PROPERLY. I HAVE THE OLD PART. I ALSO RECENTLY HAD AN AIR BAG DEFAULT SENSOR COME ON. I HAVE CONTACTED THEM MULTIPLE TIMES REGARDING THIS AND THEY CONTINUE TO ADVISE THAT THEY WILL HAVE TO CHARGE ME A DIAGNOSIS OF 97.50 AND I WILL HAVE TO PAY FOR A RENTAL IF THIS IS NOT COVERED UNDER WARRANTY. I HAVE CONTINUOUSLY HAD PROBLEMS WITH THIS SERVICE DEPARTMENT. I HAVE TRIED TO DROP THE VEHICLE OFF AND THEY INSIST THAT THEY DO NOT HAVE ROOM AND WILL NOT BE ABLE TO GET TO MY VEHICLE FOR SEVERAL DAYS. THESE ARE VERY SERIOUS HAZARDS THAT COULD BE LIFE THREATENING YET THEY FAIL TO RECOGNIZE THE IMPORTANCE OF THEIR CUSTOMER. *TR
Nov 28, 2008
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
1 complaint
I OWN A 2005 VW JETTA TDI. AT APPROX. 60,000 MILES THE CHECK ENGINE LIGHT CAME ON AND I HAVE REPLACED THE SAME FLAP MOTOR 3 TIMES AND IT HAS FAILED AGAIN. I HAVE ALSO CHANGED THE THERMOSTAT, COOLING KIT, SENSOR, AND IT COMES BACK AS A FLAP MOTOR FAILURE. HAS VW HAD A PROBLEM WITH INTAKE FLAP MOTORS ON THE TURBO DIESEL MOTORS?. VW WILL NOT DO ANYTHING TO HELP WITH THIS SITUATION. *TR
Oct 30, 2008
SUSPENSION,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
1 complaint
I HAVE A 2005 VW 2.5 JETTA. MY FIRST INCIDENT WAS AT 32,000 MILES WHEN THE BACK BRAKES WENT OUT. FOLLOWING THAT, MY BRAKE LIGHTS BECAME FAULTY. AFTER REPLACING MY BRAKE LIGHTS, THEY WENT OUT AGAIN. I TOOK IT TO THE DEALER WHO CHARGED ME $38 TO CHANGE THEM AGAIN. THEY WENT OUT ONCE AGAIN BEFORE THE DEALER DECIDED TO INFORM ME THERE WAS A DEFECT WHICH WAS COVERED UNDER WARRANTY. THE NEXT PROBLEM WAS WHEN I WAS DRIVING ON THE FREEWAY WHEN MY CAR LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. I WAS TOWED TO THE DEALER WHO TOLD ME MY SPARK PLUGS WERE WET FROM THE RAIN. THEY SUGGESTED THE 40K MILE MAINTENANCE AT $500 TO FIX THE PROBLEM. I AGREED TO DO THIS ONLY TO HAVE THE LIGHT COME ON AFTER I LEFT THE DEALER. THIS HAPPENED ABOUT 4 MORE TIMES UNTIL THE DEALER FINALLY REVEALED THEY ARE AWARE OF A PROBLEM WITH THE COILS. THEY WERE DYING ELECTRONICALLY ONE BY ONE AND THEY HAD TO ORDER 5 NEW UPDATED COILS FROM MICHIGAN FOR MY SPECIFIC VIN. 6 MONTHS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN AT 50 MILES. NOW I AM BEING TOLD THE A/C FAN MOTOR HAS DIED. THERE IS NO SENSOR FOR THIS SO THE FAN MOTOR HAS TO BE REPLACED AT $780.00. I WAS ALSO INFORMED THAT THE LARGER FAN IS WORKING, BUT IT IS WEAK AND MIGHT NEED REPLACED AS WELL. THE CAR JERKS AND RUNS VERY ROUGH. MY CAR ALSO MAKES A LOUD NOISE WHEN I START IT. WHEN I AM SITTING AT A STOP SIGN OR RED LIGHT THE WHOLE CAR SHAKES. THIS DOES NOT SEEM RIGHT FOR A CAR THAT HAS 56K MILES CURRENTLY. *TR
Oct 07, 2008
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
THE FUSE FOR THE REAR WINDOW DEFROSTER MELTED INTO THE FUSE BOX. I CALLED VW AND THEY INFORMED ME THAT WHEN THEY MANUFACTURED THE VEHICLE THEY PLACED A 25 AMP FUSE IN THE FUSE BOX AND IT SHOULD BE CHANGED TO A 30 AMP. THEY INFORMED ME THAT I CAN DO THIS MYSELF SINCE THERE WAS A TECHNICAL SERVICE BULLETIN PLACED ON THIS. I TOLD THEM THERE WAS NO WAY THAT I CAN GET THE FUSE OUT SINCE IT IS MELTED INTO THE FUSE BOX, AND THEY INFORMED ME THAT I WOULD HAVE TO PAY TO HAVE THE FUSE BOX REPLACED. I DO NOT UNDERSTAND HOW I AM RESPONSIBLE FOR SOMETHING THAT I NEVER DID. I CANNOT USE MY REAR WINDOW DEFROSTER, HEATED SEATS AND MY HEATED WINDSHIELD WASHERS DON'T EVEN WORK. I HAVE WENT THE ROUNDS WITH VOLKSWAGEN AND THEY STICK TO TELLING ME THAT I AM RESPONSIBLE FOR THE COSTS IN REPLACING THE FUSE BOX. ITS LIKE THEY ARE TELLING ME THAT I BUILT THE CAR AND I PLACED THE WRONG FUSE. IF I DID BUILD THE CAR AND PLACE THE WRONG FUSE IN THE CAR I WOULD PAY FOR THE DAMAGES ASSOCIATED WITH THIS, BUT I DID NOT BUILD IT VW BUILT IT AND I FEEL THEY NEED TO TAKE RESPONSIBILITY FOR PLACING THE WRONG FUSE IN THE FUSE BOX. *TR
Sep 08, 2008
AIR BAGS,SEAT BELTS,EQUIPMENT
1 complaint
I OWN A 2005 VOLKSWAGEN NEW JETTA 2.5 WHICH JUST HAD AN INCIDENT OF THE AIRBAG FAULT LIGHT GOING ON. I TOOK MY VEHICLE TO THE DEALERSHIP TO BE SERVICED AND WAS INFORMED THAT I NEEDED TO REPLACE THE SEAT BELT BUCKLE WHICH WAS THE REASON FOR THE LIGHT. MY CAR IS CURRENTLY AT 58,00 MILES AND MY WARRANTY WAS ONLY EXTENDED TO 50,000 MILES, LEAVING ME TO SHOULDER THE COSTS OF A NEW SEAT BELT BUCKLE. THE SEATBELT'S INNER ELECTRICAL CIRCUITS HAVE BURNED OUT, BUT THERE ARE NO OTHER DEFECTS WITH THE BUCKLE. BECAUSE THE CIRCUIT HAS BURNED OUT, THE PASSENGER AIRBAG SYSTEM IS CONSIDERED UNSTABLE AND MAY NOT FUNCTION PROPERLY DURING AN ACCIDENT. I FEEL THAT IN NO WAY SHOULD I BE HELD ACCOUNTABLE FOR WHAT APPEARS TO BE A MANUFACTURER DEFECT REGARDLESS OF MY VEHICLE'S WARRANTY STATUS. AFTER DOING RESEARCH ON THE INTERNET, I HAVE FOUND THAT MANY VOLKSWAGEN OWNERS HAVE HAD THIS SAFETY ISSUE BUT STRANGELY VOLKSWAGEN HAS NOT ISSUED A RECALL ON THIS DEFECT. ALTHOUGH I CANNOT FIND ANY INCIDENTS OF ACCIDENT REGARDING THIS DEFECT, I FEEL THAT A PROACTIVE APPROACH AND INVESTIGATION IS BETTER THAN SOMEONE LOSING THEIR LIFE OR LOVED ONE FROM THIS DEFECT. *TR
Sep 03, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
2005 VOLKSWAGEN JETTA BUCKS AND SHAKES WHILE DRIVING. CONSUMER STATES THAT THE VEHICLE SOUNDS LIKE IT JUST WANTS TO SHUT OFF AND NOT RUN. WHILE VEHICLE WAS IN THE SHOP THE LOANER GOT HIT AND DEALER WOULD NOT RETURN HER CAR UNTIL PAYMENT WAS MADE. *KB THE CONSUMER STATED THE FIRST TIME THE PROBLEM HAPPENED, SHE HAD COME TO A FULL STOP. WHEN SHE WENT TO ACCELERATE, THE VEHICLE ALMOST STALLED, STARTING BUCKING AND WAS SLUGGISH. IMMEDIATELY AFTERWARDS, THE ENGINE LIGHT ILLUMINATED. THE DEALER STATED THE RESET A COMPONENT, HOWEVER 1 MONTH LATER THE PROBLEM RE-SURFACED. THE CONSUMER WAS TOLD THE PROBLEM WAS SEVERAL DIFFERENT THINGS, BUT EACH TIME THE COMPONENTS WERE REPLACED, THE PROBLEM WOULD COME BACK. *JB
Apr 03, 2008
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT NOTICED A STRONG GASOLINE ODOR EMANATING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY CHANGED THE AIR FILTER; HOWEVER, THE REPLACEMENT WAS ONLY A TEMPORARY SOLUTION. SHE TOOK THE VEHICLE BACK TO THE DEALER BECAUSE THE SMELL INTENSIFIED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND COULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 23,635 AND CURRENT MILEAGE WAS 24,000. UPDATED 01/09/08. *LJ THE COSUMER WAS INFORMED THE SMELL WAS FROM THE ENGINE COOLANT. UPDATED
Nov 07, 2007
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
DEALERSHIP: LINDSAY VOLKSWAGEN OF DULLES MANUFACTURER: VOLKSWAGEN I HAVE NEVER HEARD FROM VW CUSTOMER CARE SINCE MY INITIAL COMPLAINT, FILED 10.27.05 AT 9:12 P.M., REFERENCE NUMBER 804030825. I CALLED IN NOV 05' TO CHECK ON THE STATUS AND A CUSTOMER SERVICE REP TOLD ME I SHOULD FILE AGAIN (I HAVE A REFERENCE NUMBER FOR THAT, TOO). I'VE YET TO HEAR FROM THEM TO THIS DAY. SINCE I BOUGHT MY VW JETTA TDI 05' IN MARCH 05, I HAVE DOCUMENTED HOW THE VW DEALERSHIP REPLACED THE TRANSMISSION MODULE COMPONENT, DEALT WITH OCCURRING PROBLEMS WITH THE ASR LIGHT AND A SEPARATE GLOW PLUG LIGHT SITUATION, PLUS UPPER FRONT STRUT MOUNTS REPLACEMENTS. EACH INCIDENT HAS EQUALLY COLORFUL STORIES TOO DETAILED FOR YOUR DATABASE CHARACTER LIMITATIONS. *JB
Aug 01, 2006
SUSPENSION,FUEL SYSTEM, DIESEL,VISIBILITY,SEAT BELTS,STRUCTURE
1 complaint
I PURCHASED A CERTIFIED PRE-OWNED 2005 VOLKSWAGEN JETTA GLS TDI FROM RANDY HILEY VOLKSWAGEN ON AUGUST 25TH 2005. I TOOK THE CAR INTO NORTH POINT VOLKSWAGEN IN SHERWOOD, ARKANSAS TO HAVE THE FUEL GAUGE CHECKED OUT ON SEPTEMBER 2ND 2005. THE SERVICE TECH TOOK ME TO THE SHOP TO LOOK AT THE CAR. HE ASKED ME IF I KNEW THE CAR WAS DAMAGED, I SAID NO. THE SALESMAN HAD SAID IT HAD NEVER BEEN WRECKED AND IF IT HAD BEEN WRECKED THEY WOULD SELL THE CAR AT WHOLESALE. THE SERVICE TECH AT NORTH POINT SHOWED ME THE FUEL PUMP/FUEL GAUGE-SENDING UNIT HAD BEEN BROKEN. HE SAID THE ONLY TIME THEY HAVE SEEN THIS HAPPEN IS IF A CAR HAD BEEN IN A WRECK. THEY PUT THE CAR ON THE LIFT AND FOUND THAT THE CAR HAD BEEN REPAIRED ON THE DRIVER'S SIDE. WE FOUND BAD WELDS, AND NO PAINT/RUST PROTECTANT. HILEY PAID FOR THE FUEL PUMP TO BE REPLACED. IF YOU LOOK AT THE VW WEB SITE FOR CERTIFIED PRE-OWNED YOU'D SEE THAT IT SHOWS UNDER THE UNDERBODY TAB "NO SIGN OF DAMAGE". I CALLED HILEY VW TO SEE WHAT THEY WERE GOING TO DO ABOUT THIS. TO WHICH THEY SAID, "THERE IS NOTHING WE CAN DO." (HILEY, GENERAL MANAGER). I HAVE HAD HILEY FIX A SEAT BELT PROBLEM AND CHECK FOUR WHEEL ALIGNMENT ON THE CAR. AFTER I ARGUED WITH GENERAL MANAGER ABOUT ALL THE PROBLEMS WITH THE CAR. I'M TIRED OF ARGUING! WHICH I HAD TO DRIVE TO ARLINGTON. THE AIR BAG LIGHT IN ON NOW. I TOOK THE CAR INTO MOFFITT VW. THEY SAY IT'S A PROBLEM WITH THE SEAT BELT. THERE'S A FLAW IN THE WINDSHIELD. THERE ARE NO DOORSILL PROTECTORS ON THE DRIVER'S SIDE OF THE CAR. THE REAR PASSENGER SEAT WILL NOT LOCK INTO PLACE. THERE MAY BE MORE WRONG WITH THE CAR, I HAVE STOPPED LOOKING. I HAVE SUBMITTED A CONSUMER COMPLAINT FORM WITH THE TEXAS ATTORNEY GENERAL'S OFFICE AND THE ARKANSAS ATTORNEY GENERAL'S OFFICE. I HAVE ALSO SUBMITTED A COMPLAINT FORM WITH THE BETTER BUSINESS BUREAU. WHAT DOES THIS MEAN "CERTIFIED"? IS IT JUST A WAY TO DUMP A NOT "UP TO SNUFF" CAR ON AN UNSUSPECTING CUSTOMER?
Jun 03, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
WHEN DRIVING ON THE INTERSTATE AT 65 MPH MY CAR SUDDENLY LOST ALL ITS POWER AND WAS I COULD NOT GO OVER 25 MPH. WE WERE VERY LUCKY TO NOT GET HIT FROM BEHIND. WHEN THIS HAPPENED THE TRACTION CONTROL LIGHT, ENGINE/EXHAUST LIGHT, ESR LIGHT, ESP LIGHT ALL CAME ON. IT ALSO STALLS OUT WHEN SITTING AT AN INTERSECTION. VW UNABLE TO FIX AS OF YET, BEEN IN FOR REPAIRS 3 TIMES ALREADY FOR THE SAME THING. VERY DANGEROUS PROBLEM, CAR VERY UNRELIABLE!! *JB
May 12, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
DT: THE CONTACT STATED ON 8-16-05 WHILE DRIVING ON THE HIGHWAY THE CAR DIED. THEN IT LURCHED FORWARD, STOPPED AND LURCHED FORWARD AGAIN. THIS WAS THE FIFTH TIME THE CAR HAS BEEN AT THE DEALERS. THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, AND THEY REPLACED A FUEL INJECTOR. THE SECOND TIME THE ABS LIGHT, THE AIR BAG LIGHT, AND THE CHECK ENGINE LIGHT CAME ON. THEY INSTALLED A FULL DISTRIBUTOR RAIL. THE THIRD TIME THE ENGINE OVERHEATED, AND THE AIR CONDITIONER WOULD NOT WORK . THEY REPLACED THE BATTERY AND COOLING FANS. THE FOURTH TIME THE CHECK ENGINE LIGHT CAME ON AGAIN, AND THEY REPLACED A VALVE. THIS LAST TIME THE DEALER GAVE HIM A LOANER CAR. THEY HAVE NOT DIAGNOSED THE PROBLEM YET. THE DEALER CALLED ON FRIDAY TO TELL HIM THEY WOULD NOT PAY FOR THE LOANER CAR. *AK
Oct 27, 2005
FUEL SYSTEM, GASOLINE
1 complaint
DT: CONTACT RECEIVED A RECALL LETTER ON 7-13-05 CONCERNING THE FUEL SUPPLY LINE CLAMP. A RECALL NUMBER WAS NOT AVAILABLE. SHE CALLED THE DEALER , AND THEY SAID THEY COULD NOT GET HER IN UNTIL WEDNESDAY 7-20-05 BECAUSE THEY COULD NOT FIT HER INTO THEIR BUSY SCHEDULE, AND BECAUSE THEY DID NOT HAVE THE CLAMP YET. CONSUMER REQUESTED A LOANER AND THEY COULD NOT PROVIDE A LOANER. CONSUMER CALLED A CUSTOMER CARE ADVOCATE LISTED ON THE RECALL LETTER TO SEE ABOUT GETTING A LOANER, AND THE ADVOCATE TOLD HER TO CONTINUE DRIVING THE CAR UNTIL SHE SMELLED GASOLINE, AND THEN HAVE IT TOWED TO THE NEAREST DEALER. THE ADVOCATE SUGGESTED CONSUMER CONTACT OTHER DEALERS TO TAKE HER CAR IN FOR THE RECALL REPAIRS, BUT SHE DID NOT WANT TO DRIVE THE VEHICLE ANY FURTHER THAN NECESSARY. ALL OF THE OTHER DEALERS WERE VERY FAR AWAY, AND THE RECALL STATES THERE WAS A DANGER OF A FIRE. SHE IS AFRAID TO DRIVE THE CAR. CONSUMER WAS ONLY ABLE TO PROVIDE THE NAME, CITY, AND STATE OF THE DEALER SHE CALLED .*AK
Jul 14, 2005
Frequently Asked Questions
How many problems does the 2005 VOLKSWAGEN Jetta have?
The 2005 VOLKSWAGEN Jetta currently has 248 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2005 VOLKSWAGEN Jetta?
The most common problems reported for the 2005 VOLKSWAGEN Jetta are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2005 VOLKSWAGEN Jetta problem data come from?
All problem and complaint data for the 2005 VOLKSWAGEN Jetta comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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