2007 VOLKSWAGEN Jetta Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
201
Complaints Reported
Complaints by Component
SERVICE BRAKES, HYDRAULIC
29 complaints
NORMAL DRIVING HABITS. MILEAGE ON VEHICLE = APPROXIMATELY 59,500. THE REAR BRAKE PADS AND ROTORS WEAR AT EXCESSIVE RATE ON MY 2007 VOLKSWAGEN JETTA - 2.5L WOLFSBURG EDITION. I'VE NEVER HAD A VEHICLE WHERE THE REAR BRAKE PADS OR ROTORS NEEDED TO BE REPLACED BEFORE THE FRONT PADS/ ROTORS. VW OFFERED TO REPLACE THE REAR PADS AND ROTORS FOR STANDARD BRAKE REPLACEMENT COST (NO DISCOUNTED PRICE FOR PREMATURE WEAR). THE REAR BRAKES WEARING PREMATURELY PRESENTS A POTENTIAL SAFETY HAZARD. *TR
Sep 20, 2010
I HAVE A 2007 VW JETTA THAT IS WEARING OUT PADS TO FAST. THE 1ST TIME THEY WORE OUT THE CAR HAD APPROX 16,000 MI. WE WERE TOLD BY THE DEALERSHIP THAT IT WAS CAUSED BY THE EMERGENCY BRAKE LEVER NOT TOTALLY RELEASING. THE 2ND TIME THE CAR WAS OUT OF WARRANTY WITH APPROX. 28,000 MI. BUT THE DEALERSHIP AND VW WERE WILLING TO REPLACE THE PADS SINCE THEY WORE DUE TO THE BRAKE LEVER AGAIN. BUT IT WAS SUGGESTED THAT AUDI PADS BE PUT ON BECAUSE THEY WORE LONGER THAN THE VW. THE MECHANIC AT THE TIME SAID THERE WAS A PROBLEM ON THE JETTA WITH THE LEVER NOT ALWAYS RELEASING. NOW AT 54,000 MI THE CAR HAD TO GO IN FOR A BRAKE JOB. UNFORTUNATELY THE PADS WORE DOWN TO THE RIVETS AND SCOURED THE ROTORS. SO I HAD TO PAY FOR PADS AND TURNING THE ROTORS. NOW VW IS SAYING THAT THEY DESIGN THE BRAKES TO WEAR IN 12,000 TO 20,000 MILES. I HAVE NEVER HEARD OF PADS ONLY LASTING THAT SHORT OF TIME. AND IF THAT IS SO THEN WHY AM I STILL USING THE ORIGINAL FRONT PADS. THEN THEY STATE THAT THEY SET THE CAR UP SO THE REARS DO MORE WORK THEN THE FRONT TO MAKE THE FRONT NOT DO ALL THE BRAKING. YEAH, WE DO THAT ON TRACTOR AND TRAILERS TO, BUT NOT TO MAKE THE REARS DO ALL THE BRAKING. I WORRY BECAUSE MY SON USES THIS CAR AT COLLEGE AND I DON'T WANT A CALL SAYING HE HAD AN ACCIDENT DUE TO THE BRAKES GOING OUT. I WORRY VW MAY HAVE PROBLEMS WITH THE REAR PADS PREMATURELY WEARING AND DON'T KNOW HOW TO FIX THE PROBLEM LIKE TOYOTA CAN'T FIX THEIR PROBLEM. *TR
May 15, 2010
I AM LEASING A 2007 JETTA 2.5 AND JUST TOOK MY CAR IN THIS MORNING FOR IT'S 35,000 MILE TUNE-UP. I WAS TOLD THAT MY REAR BRAKE PADS AND ROTORS WERE AT LESS THAN 10%. I WAS NOT NOTIFIED 5,000 MILES AGO THAT THEY WERE LOW OR WOULD BE CAUSING ISSUES. NOW I'M BEING TOLD ON TOP OF MY $250 TUNE-UP, I NEED TO REPLACE ALL THAT FOR 310. THIS SEEMS TO BE A DOCUMENTED ISSUE, AND I'M HIGHLY UPSET THAT I WOULD HAVE TO DEAL WITH THIS IN MY LEASE. IN 5,000 MILES I WENT FROM BEING "FINE" TO THE PADS BEING GROUND INTO THE ROTORS. *TR
May 01, 2010
2007 JETTA SPEED INCREASE FROM 50 TO 85 MPH WITHOUT TOUCHING THE GAS PEDAL. BY TOUCHING THE BRAKE IT DID STOP THE INCREASE OF SPEED BEFORE IT WENT HIGHER. THIS HAPPEN 4 TO 5 TIMES IN THE LAST SEVERAL MONTHS. ( THE CRUISE CONTROL WAS NOT TURNED ON.) *TR
Feb 03, 2010
I OWN A 2007 JETTA WITH ONLY 26K MILES ON IT. WITHOUT ANY INITIAL WARNING THE REAR BRAKES STARTED TO GRIND ON THE REAR PASSENGER SIDE. I TOOK THE CAR TO A SPECIALIST WHO TOLD BE ONE REAR BRAKE WAS GRINDING ON METAL AND THE OTHER WAS ABOUT TO GET TO THAT POINT. MY FRONT WHEEL DRIVE BRAKES WERE STILL 100% AND NOT SHOWING ANY SIGN OF WEAR. THEY FELT THIS WAS VERY UNUSUAL FOR BRAKES TO DO THIS SO SOON AND SUGGESTED I TAKE IT TO THE CAR DEALER TO HAVE THEM CHECK FOR FAULTY BRAKES. I TOOK THE CAR IN AND THEY SAID IT WAS NORMAL FOR THIS CAR TO DO THIS SO EARLY. I WANT YOU TO KNOW THAT I HAVE OWNED MANY CARS IN MY LIFETIME AND TEND TO REPLACE THEM AFTER ABOUT 50K MILES. WE HAVE NEVER HAD TO REPLACE BRAKES ON ANY OF OUR CARS. THIS IS NOT NORMAL AND SHOULD BE INVESTIGATED FOR A FLAW IN THE MODEL. THEY ALSO TOLD ME THE PADS IN THE REAR ARE THINNER THAN THE ONES IN THE FRONT. THIS DOES NOT MAKE ANY SENSE TO ME. I AM OUT $350.00 DOLLARS AND WILL NEVER PURCHASE A VW PRODUCT AGAIN. THIS WAS MY FIRST EXPERIENCE WITH THIS CAR MAKER. ADDITIONALLY THIS CAR IS A STICK SHIFT AND I AM NOT A LEAD FOOT DRIVER. NOW I WONDER ABOUT THE SAFETY ISSUES OF THEIR BRAKES. *TR
Oct 23, 2009
+ 24 more complaints for this component
POWER TRAIN
22 complaints
TRANSMISSION SLIPS EXTREMELY BADLY EVEN THOUGH IT DOESNT EVEN HAVE 90K MILES ALMOST MAKES IT IMPOSSIBLE TO DRIVE IN CITY AND IS DANGEROUS WHEN NEEDING TO SPEED UP AND SLOW DOWN. TRANSMISSION SLIPS MORE WHEN SPEEDING UP FROM SLOW SPEEDS AND WILL REACH HIGH RPMS OF 4700 EVEN WHEN NOT TOUCHING THE GAS BUT I HAVE HAD IT SLIP ON THE HIGHWAY OUT OF NOWHERE AND IT PEAKED AT 7300 RPM WHEN NOT TOUCHING THE GAS WHICH IS PAST THE REDLINE ON THE RPMS. IT HAPPENS ALMOST EVERY DAY I DRIVE TO WORK (20 MINUTES ON THE FREEWAY) AND SHOULDN'T BE HAPPENING WITH THIS LOW AMOUNT OF MILES.
Jan 04, 2020
AFTER ENGINE WARMS UP THE CAR JERKS WHEN SHIFTING GEARS UP AND DOWN. IT GETS STUCK IN 3RD GEAR AT TIMES. I TOOK THE CAR TO SERRA VOLKSWAGEN AT 1490 CENTER POINT PKWY, BIRMINGHAM, AL 35215. THE MECHANIC STATED THAT HE FOUND METAL SHAVEN IN THE TRANSMISSION AND DRAINED IT. AFTER A FEW DAYS THE SAME PROBLEM OCCURRED IN 2018. I JUST PARKED THE CAR UNTIL I CAN FIGURE WHAT'S REALLY GOING ON WITH MY CAR. TODAY JULY 7, 2019 I DROVE THE CAR TO MY NEW RESIDENT AND IT GOT STUCK IN 3RD GEAR. PLEASE HELP ME WITH THIS PROBLEM CONCERNING MY TRANSMISSION.
Jul 07, 2019
I BOUGHT THIS VEHICLE IN 2015, IT HAD 72K MILES THEN, NOW IT HAS 90K MILES. THE LAST 1 YEAR I HAVE BEEN HAVING ISSUES WITH THE VEHICLE JERKING WHEN IT WARMS UP ENOUGH ESPECIALLY WHEN I GET TO A STOP LIGHT AND START DRIVING, OFTEN TIMES THE ENGINE REVVS UP SO MUCH AS IF SOMEONE HIT ME FROM BEHIND AND THEN SETTLES DOWN. VW DID EXTEND THE WARRANTY KNOWING ABOUT THIS DEFECT UP TO 100K AND 6 YEARS WHICHEVER COMES FIRST. THERE ARE A LOT OF FORUMS WHERE SEVERAL OF THE AFFECTED ARE DISCUSSING THIS ISSUE. THIS ISSUE HAPPENS FOR AUTO TRANSMISSION VEHICLE. NOT SURE WHY THIS WAS NOT CONSIDERED A RECALL, SINCE THE GEAR GOES UP BY ITSELF OFTEN TIMES AS IF I MAY HIT THE VEHICLE ON THE FRONT. THE ISSUE IS WITH TRANSMISSION VALVE THAT VW AGREED IS FOUND DEFECTIVE. I FEEL THAT THEY SHOULD MAKE IT A RECALL IF THE PART IF FOUND DEFECTIVE. IT IS AN EXPENSIVE PART AND THE PARTS AND LABOR COSTS ABOUT 2K. THIS ISSUE HAS IMPACTED PRETTY MUCH ALL THE VEHICLES MADE DURING 2005 UNTIL 2007 OR 2008 AND IS AFFECTING ALL 2.5 ENGINES ESPECIALLY THE WULFSBURG EDITION WHICH IS ONE OF THE HIGH END IN THAT MODEL. APPRECIATE IF YOU GUYS HAVE A LOOK AT THE PROBLEM AND DO THE NEEDFUL. THE PATTERN IS SUCH THAT THE VEHICLE RUNS JUST FINE WHEN JUST STARTED FOR ABOUT 20 MINUTES, ONCE THE ENGINE WARMS UP THE VEHICLE WILL START ACTING UP, WHEN IN HIGH WAY WITH A STOP AND GO TRAFFIC OR AT LOCAL ROADS. THE ENGINE WILL REV UP TO 4 OR 5 SUDDENLY, THERE IS A LOT OF HESITATION, I HAVE TO GIVE VERY LIGHT ACCELARATION IN ORDER TO AVOID HITTING THE VEHICLE ON THE FRONT. IT BECOMES LIFE THREATENING OFTEN TIMES.
Nov 07, 2017
AUTOMATIC TRANSMISSION SLIPS/JERKS/JUMPS WHEN UPSHIFTING AND DOWNSHIFTING AT LOW SPEEDS AND HIGHWAY SPEEDS, BROUGHT TO DEALER AND HAD TRANSMISSION DIAGNOSTIC CONDUCTED, REPORTED NO PROBLEMS AND STATED THEY COULD NOT DUPLICATE THE ERRATIC SHIFTING. NOW CURRENTLY THUDS AND PHYSICALLY JUMPS WHEN SHIFTING FROM 1ST TO 2ND TO 3RD AND EVEN 4TH TO 5TH, BROUGHT IT IN AGAIN TO GMC DEALER AND THEY SAID I WOULD BE NEEDING A NEW TRANSMISSION AT ONLY 110000 MILES, ADVISED ME TO CHECK MY CAR VIN# FOR VALVE BODY RECALL.
Jul 15, 2015
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE PARKED, THE VEHICLE WOULD INDEPENDENTLY ROLL BACKWARDS OR FORWARD. THE CONTACT WOULD HAVE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE FROM ROLLING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Feb 10, 2015
+ 17 more complaints for this component
AIR BAGS
20 complaints
The contact owns a 2007 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the contact noticed that the air bag warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was informed that the failure could be duplicated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.
Jan 08, 2025
THE AIR BAG LIGHY WAS COMING ON AND OFF THEN IT JUST STAYED ON , SO IT NEVER GOES OUT, EVERYTIME I GET IN MY CAR AND START IT UP THE AIR BAG LIGHT COMES ON AND STAYS ON.
Sep 11, 2018
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE AND PERFORMED A DIAGNOSTIC THAT DETERMINED THAT THE PASSENGER AIR BAG AND THE REAR SEAT AIR BAGS WERE FAULTY. IN ADDITION, WHILE THE VEHICLE WAS ON AN INCLINE, A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. AN UNKNOWN VOLKSWAGEN DEALER IN BENNINGTON, VERMONT WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Oct 05, 2017
AIRBAG INDICATOR LIGHT HAS COME ON AND FOR THE MOST PART REMAINS ON. FOR SHORT PERIODS OF TIME THE LIGHT WILL GO OFF, BUT INEVITABLY, IT ALWAYS TURNS BACK ON. THIS IS VERY CONCERNING AND SEEMS TO BE A SYSTEMIC ISSUE WITH THIS MAKE AND MODEL YEAR. MANY REPORT AIRBAGS NOT DEPLOYING IN THE EVENT OF AN ACCIDENT. VOLKSWAGEN NEEDS TO DO THE RIGHT THING AND ISSUE A RECALL BEFORE THEY HAVE A PR NIGHTMARE BY PUTTING PROFIT MARGINS OVER THE LIVES OF THEIR CONSUMERS.
Jul 07, 2017
TAKATA RECALL AIR BAG LIGHT
Jun 30, 2017
+ 15 more complaints for this component
ELECTRICAL SYSTEM
14 complaints
The contact owned a 2007 Volkswagen Jetta. The contact stated that the vehicle was experiencing electrical problems. The contact stated while driving at 45 MPH, another driver persistently blew the horn at her to inform her that the vehicle had caught fire. There was no warning light illuminated. The contact veered to the side of the road and immediately exited the vehicle. The contact noticed that there was a fire underneath the passenger side of the vehicle. The contact stated that the vehicle burned to the ground and there was a big hole in the pavement. There was no further information provided. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained post-traumatic stress disorder as she had lost her only daughter in a vehicle fire in the past. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 141,000.
Aug 10, 2022
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
Nov 13, 2017
REAR DRIVER'S SIDE LOCK FAILED WITH NO INDICATIONS THAT IT DID NOT WORK. WE THOUGHT THE DOOR WAS LOCKING, EITHER VIA THE KEY-FOB OR INTERNAL LOCKING, BUT IT WAS NOT AND WE HAVE NO IDEA HOW LONG THIS WAS THE CASE BEFORE THE DEALER POINTED IT OUT. THERE IS NO WAY TO LOCK THE DOOR MANUALLY. THIS LEFT OUR CAR OPEN FOR THEFT, AND ENDANGERED A YOUNGER CHILD WE SOMETIMES TRANSPORT AS THE DOOR WAS NOT ABLE TO BE LOCKED. *TR
Apr 15, 2015
BOTH BACK PASSENGER DOORS NO LONGER LOCK. EVEN WITH CHILD LOCK ON THEY OPEN FREELY. HAVING CHILDREN IN THE BACK SEAT IS A HUGE PROBLEM AS THEY CAN OPEN THE DOORS AT ANY TIME. THERE IS NO WARNING THE LOCKS HAVE FAILED. I'VE RESEARCHED ONLINE AND THIS SEEMS TO BE A KNOWN ISSUE. *TR
Jan 18, 2015
IGNITION SWITCH BUSHING. THERE IS A NYLON OR PLASTIC BUSHING IN THE KEY IGNITION SWITCH TO START THE CAR THAT CAN BECOME DISLODGED AND PREVENT THE KEY FROM GOING INTO THE PATHWAY. CAR CANNOT BE STARTED FOR THIS REASON. MUST BE TOWED. VW HAS TOLD US THAT THIS HAPPENS FREQUENTLY TO THE VW JETTAS. NOTE: THERE MAY BE OTHER MODELS AFFECTED IF THEY USE THE SAME TYPE OF IGNITION SWITCH. REPAIRS WILL COST ~$600 FOR INSTALLATION OF A NEW IGNITION SWITCH. *TR
Oct 29, 2014
+ 9 more complaints for this component
ENGINE
8 complaints
I had a mass airflow sensor signal connection failure which caused morning of the second cylinder in a hole in the piston see you
Jul 23, 2021
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, SHE EXITED THE VEHICLE AND WENT TO HER TRUNK. AS SHE WAS RETRIEVING ITEMS OUT OF THE TRUCK, SHE HEARD THE VEHICLE ROLLING BACKWARDS. THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR BUT THE DOOR HAD KNOCKED HER DOWN AS THE VEHICLE CONTINUED TO ROLL BACKWARDS. AFTER THE CONTACT WAS KNOCKED DOWN, THE FRONT DRIVER SIDE TIRE ROLLED OVER HER LEFT LEG. THE VEHICLE CONTINUED TO ROLL INTO HER NEIGHBOR'S YARD AND HIT THE NEIGHBOR'S GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED. THE NEXT DAY, THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR INJURIES TO HER LEFT FIBULA WHICH REQUIRED SURGERY. THE VEHICLE WAS STILL ABLE TO DRIVE THE VEHICLE AFTER THE ACCIDENT. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED FOR THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 135,000.
Sep 25, 2020
HAD TO REPLACE BOTH COOLING FANS ON MY 2007 VW WOLFSBURG JETTA. CHECK ENGINE LIGHT WAS ON CAND CAUSING THE ENGINE TO OVERHEAT. CAUSING THE PRESSURE RELIEF LID ON THE OVERFLOW BOTTLE TO BE ACTIVATED CAUSING COOLANT TO COME OUT. THIS WOULD HAPPEN WHEN THE OUTSIDE TEM WAS 50+ DEGREES FAHRENHEIT. VEHICLE WOULD BE DRIVING OR IDLE.
Jul 22, 2019
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. CAR ONLY HAVE 125K AND MAINTENANCE ALWAYS WITH DEALER.
May 08, 2019
ENGINE SHUTS OFF WHILE DRIVING. HAPPENED MULTIPLE TIMES, HAD IT TOWED TO AN AUTO SHOP THAT WORKS W/MY USED CAR WARRENTY, THEY TESTED GENERATOR AND BATTERY AND BOTH WERE GOOD. NO RECALLS ON MY VIN HOWEVER, I DID SEE RECALL# 14E007000 ON 2007 JETTA'S AND IT STATES THE ENGINE COULD SHUT OFF DUE TO TIMING BELT FROM FAULTY WATER PUMP.
May 12, 2016
+ 3 more complaints for this component
SEATS
7 complaints
WHILE DRIVING AROUND, DOING SOME SHOPPING, I HAD THE THE SEAT WARMER TURNED ON LEVEL 3-4 ON THE DRIVER SEAT AND BY THE TIME I GOT HOME I STARTED SMELLING SMOKE IN THE CAR AND NOTICED THAT MY SEAT BURNED ALL THE WAY THROUGH MY JACKET. I WENT TO THE VOLKSWAGEN DEALERSHIP AND QUOTED ME OVER $1000 TO REPLACE MY SEAT. I CANNOT USE MY SEAT WARMER ANYMORE, IT'S A FIRE HAZARD. IS THERE ANYTHING I CAN DO? ANY RECALL ON THIS ISSUE?
Feb 01, 2019
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH WITH THE SEAT WARMERS ACTIVATED, THE DRIVER SIDE SEAT WARMER IMMEDIATELY OVERHEATED AND BURNED THE CONTACT. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE PERSISTED EVEN AT THE LOWEST SETTING. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Oct 23, 2015
2007 VOLKSWAGEN JETTA. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE SEAT HEATER CAUGHT FIRE AND BURNED THE CONSUMER AND HER CLOTHING. *SMD AFTER THE DEALER KEPT THE VEHICLE FOR TWO WEEKS, IT WAS RETURNED TO HER IN THE SAME MANNER AND SHE WAS OFFERED $1200 AND THEY WOULD DISCONNECT THE HEATER. *JB
Aug 12, 2014
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER SIDE SEAT BEGAN MOVING BACKWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THEY REPLACED A SENSOR TO CORRECT THE FAILURE. THE CONTACT WAS UNAWARE OF THE EXACT SENSOR THAT WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 91,000. THE VIN WAS NOT AVAILABLE.
Aug 29, 2012
WHILE DRIVING THE CAR I SMELLED SOMETHING BURNING. I DID NOT SEE SMOKE OR FIRE BUT WHEN I PULLED OVER I FOUND THAT THE HEATING ELEMENT IN THE PASSENGER SIDE SEAT HAD STARTED BURNING THE SEAT. IT ACTUALLY MELTED A HOLE IN THE SEAT IN ONE SPOT. THE BURN MARKS ARE VISIBLE RUNNING VERTICALLY 13 INCHES ON THE BACKREST OF THE PASSENGER SEAT. *TR
Mar 14, 2012
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING
6 complaints
LETTER FROM CONGRESSMAN HILL ON BEHALF OF HIS CONSTITUENT (NO NAME WAS GIVEN) RE CONCERNS ABOUT HIS 2007 VOLKSWAGEN GROUP (VW) JETTA'S ENGINE STALLING WHILE DRIVING. *SMD
Nov 30, 2015
BOTH RADIATOR COOLING FANS HAD TO BE REPLACED AFTER A CHECK FOR ENGINE FAULTS WERE PERFORMED WITH A TOTAL COST TO ME OF $786.43. THE V.W. JETTA IS A 2.5 LITER ENGINE. THIS WAS THE SECOND 2.5 LITER JETTA THE LOCAL AUTOMOTIVE REPAIR COMPANY HAS DONE TODAY WITH DATE OF JUNE 13, 2013. ALL THE MAJOR DEALERSHIPS IN DENVER WERE CALLED TO COMPARE AVAILABILITY AND PRICE OF PARTS. ALL DEALERSHIPS HAD BOTH RADIATOR COOLING FANS THAT NEEDED REPLACED IN STOCK. THE AVAILABILITY OF THESE PARTS AT ALL DEALERSHIPS LEADS TO THIS SUMMARY: THE MAJOR VOLKSWAGEN DEALERSHIPS WERE ANTICIPATING HAVING TO REPLACE THESE PARTS IN MANY OF THE 2.5 LITER JETTA VOLKSWAGENS. THIS PROBLEM SHOULD BE ON A RE-CALL BY VOLKSWAGEN AND THE COST OF REPLACEMENT AND LABOR INCLUDING DIAGNOSING OF THE ENGINE FAULTS AND THE FANS SHOULD BE PAID BY VOLKSWAGEN. THE FAN REPLACEMENT WAS MANDATORY IN ORDER TO KEEP RADIATOR AND THUS THE ENGINE COOL IN ORDER TO PREVENT MORE EXPENSIVE REPAIRS AND/OR POSSIBLE MALFUNCTION LEADING TO AN ACCIDENT. *TR
Jun 13, 2013
I DRIVE A VW JETTA (2007) 2.0T. IT HAS BEEN HAVING SEVERAL ENGINE ISSUES SINCE I BOUGHT THE CAR (CHECK ENGINE LIGHT, LOSS OF POWER, ENGINE SPUTTER). BUT OVER THE PAST 5-6 MONTHS, I HAVE HAD THE CAR STALL COMPLETELY TWICE. THE FIRST TIME AT A TRAFFIC STOP AND THE SECOND TIME WHILE MERGING ON TO AN INTERSTATE RAMP. *TR
Oct 25, 2010
I WAS DRIVING ALONG A MAJOR FREEWAY WHEN THE CAR STARTED TO VIBRATE AND THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING. I HAD TO ATTEMPT TO GET TO THE SHOULDER IN HEAVY TRAFFIC WITH THE CAR SLOWING DOWN AND ENGINE MISFIRING. WHEN PARKED ON THE SIDE OF THE FREEWAY, WE EXITED THE CAR SINCE IT WAS A VERY DANGEROUS STRETCH OF ROAD AND SOON A HIGHWAY SERVICE VEHICLE CAME AND TOLD US THEY WOULD TOW US OFF THE ROAD FOR OUR SAFETY. WE WERE STRANDED ON A LONE STRETCH OF BUSY FREEWAY 80 MILES FROM HOME AND HAD TO GET A TOW FOR 80+MILES AND 2+ HOUR'S DRIVE. I WAS VERY DISAPPOINTED THAT THE PROBLEM I HAD WITH MY CAR (IGNITION COIL) WAS THE SAME PROBLEM I HAD 4 MONTHS PRIOR (WHICH ALSO REQUIRED A TOW). AT THAT TIME, ONLY ONE IGNITION COIL WAS REPLACED (EVEN THOUGH I WAS TOLD THERE WAS AN EXISTING RECALL ON THE IGNITION COILS) AND SO 4 MONTHS LATER I ENDED UP WITH THE SAME PROBLEM. IN READING ON THE WEB, I HAVE DISCOVERED THE PROBLEM WITH VW IGNITION COILS HAS BEEN AROUND SINCE 2001 - EVEN MORE REASON TO WHY ALL FOUR SHOULD HAVE BEEN REPLACED WHEN I FIRST BROUGHT MY CAR IN FOR THE PROBLEM BACK IN JUNE. THIS HAS BEEN A KNOWN PROBLEM FOR MANY YEARS (WITH 2001-2003 MODELS) BUT FOR SOME REASON IT STILL CONTINUES TODAY AND THERE HAS BEEN ONLY SERVICE BULLETINS ISSUED AND NO FACTORY RECALLS. *TR
Oct 21, 2010
ENGINE LOOSES SIGNIFICANT POWER AT HIGHWAY SPEEDS CAUSING IT TO BE UNABLE TO MAINTAIN PACE WITH TRAFFIC. AFTER RESTART RUNS OK. HAPPENS INTERMITTENTLY. *TR
Oct 14, 2007
+ 1 more complaint for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
6 complaints
THE DOOR LOCK DOESN'T WORK. IT DOES NOT LOCK ALL THE DOORS WHICH CAN LEAD TO A FATALITY IF MY LITTLE CHILDREN OPEN THE DOOR BY ACCIDENT. FOR WHAT I SEEN THIS IS A MANUFACTURE DEFECT IN ALL THESE VEHICLES. *TR
Mar 06, 2014
MY BACK PASSENGER DOOR DOESN'T LOCK, THE DOOR LATCH IS OUT. THE DIAGNOSTIC REPORT STATES THAT EVENTUALLY MY DRIVERS DOOR LATCH IS GOING TO GO OUT AS WELL. TWO CAR DOORS DO NOT LOCK LEAVING MY CAR AVAILABLE FOR POSSIBLE BREAK INS. CURRENTLY CAN'T LEAVE VALUABLE THINGS IN MY CAR SINCE IT WONT LOCK. CAR DOORS HAVE BEEN ACTING UP, LEAVING CERTAIN DOORS TO OPEN AND OTHERS NOT. MY PASSENGER FRONT DOOR WONT OPEN, AND CURRENTLY ONLY THE DRIVERS DOOR OPENS, THIS ELECTRICAL ISSUE CHANGES OFTEN AND CERTAIN DOORS WILL LOCK AND THE NEXT DAY IT CHANGES AGAIN. CALLED MANUFACTURE INFORMED ME NOTHING THEY CAN DO FOR ME. CALLED MY DEALERSHIP THEY TOLD ME THE SAME THING. CAR CURRENTLY ISN'T UNDER WARRANTY, BOUGHT IT WITHOUT A WARRANTY. STILL MAKING PAYMENTS AND NOT HAVING A CAR THAT WILL LOCK AND LET ME IN, IS AN ISSUE. *TR
Mar 03, 2014
2007 WOLFSBURG EDITION JETTA: EXPERIENCING ISSUES LATCHES/LOCKS/LINKAGES/ FIRST WITH ONE DOOR LOCK (REAR LEFT) AROUND SEP 2011. THEN 2ND DOOR (REAR ) WARRANTY ALREADY PASSED, THE DEALER TOLD ME THAT THE LOCKS CAN GO BAD AND NEED TO BE REPLACED, COSTING $250/$200 EACH PLUS LABOR $100 HR./3 HRS OR $300!! FOR GRAND TTL ALMOST $800! REPLACEMENT. NOW I ALREADY HAVING PROBLEM WITH DRIVER DOOR!! THIS SEEMS EXCESSIVE SPECIALLY VW SHOULD ADDRESS THIS QUALITY ISSUE WITH THEIR SUPPLIER NOW AND HAVE THEM FIXED AT NO COST. THIS IS A SAFETY ISSUE DRIVE FOR WORK AROUND SOME NOT NICE NEIGHBORHOODS, CAR CAN'T BE LOCK. I HAVE 2 KIDS AND AFRAID DOOR CAN OPEN SO EASILY. I HOPE SOMETHING IS DONE BEFORE WE HEAR REALLY BAD NEWS. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN ANTI-THEFT. I SEARCHING ONLINE AND SEE OTHERS WITH SIMILAR ISSUES, I DECIDED TO REPORT, I STILL HAVE ISSUES WITH LOCK. HOPE PEOPLE READS AND REPORT THE ISSUE. I HAVE BOUGHT 2 OTHER VW IS PAST AND NEVER HAD THIS PROBLEM. I DON'T THINK WILL BUY A FOURTH VW. *TR
Oct 11, 2012
POWER DOOR LOCK SYSTEM FAILURE. CAN NOT LOCK ENTIRE DOORS. KEY GOT STUCK AND COULD NOT REMOVE KEY FROM IGNITION. HAD TO CALL A TOW-TRUCK, PAY ($350) AND HAVE TAKEN TO DEALER. DEALER RECOMMENDED REPLACING ENTIRE POWER DOOR SYSTEMS. COST ME ABOUT $450...WENT AHEAD AND APPROVED REPLACEMENT. $350 + $450 = $800. POWER LOCK FAILED AGAIN...SEP-OCT 2012. DEALER AGAIN RECOMMENDS REPLACING ENTIRE POWER LOCK SYSTEM. WHAT???? NO RECALL HAS BE IMPLEMENTED OR SET.... *TR
Oct 10, 2012
THE ELECTRIC DOOR LOCKS ON MY 2007 JETTA FAILED TO LOCK OR UNLOCK USING THE ELECTRIC LOCK BUTTONS IN THE DOORS OR BY USING THE REMOTE. ONLY THE DRIVER'S SIDE REAR DOOR RESPONDS TO ANY LOCK ACTION. THE DRIVER'S DOOR ONLY LOCKS AND UNLOCKS WITH THE KEY IN THE LOCK. THIS WAS NOT DUE TO DEAD BATTERIES IN THE REMOTE CONTROL. THIS IS A COMMONLY REPORTED PROBLEM (AS OBSERVED BY ONLINE REPORTS BY OTHER OWNERS) AND COULD LEAD TO SAFETY CONCERNS IF A PERSON IS UNABLE TO UNLOCK A DOOR TO EXIT THE VEHICLE, OR PERSONAL PROPERTY CONCERNS IF A PERSON CANNOT LOCK THEIR DOOR. *TR
Aug 06, 2012
+ 1 more complaint for this component
STRUCTURE
5 complaints
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THE HEADLINER STARTED TO COME UNDONE ON THE ROOF OF THE INSIDE OF THE VEHICLE. THIS BLOCKS THE CONTACT'S VIEW FROM BEING ABLE TO SEE THROUGH HER REAR VIEW MIRROR AND REAR WINDOW. THE VEHICLE WAS BEING REPAIRED AT THE DEALER YOUNG VOLKSWAGEN (191 COMMERCE PARK DR, EASTON, PA 18045, (610) 991-9100). THE MANUFACTURER REFUSED TO PAY FOR THE REPAIRS BUT GAVE THE CONTACT A CASE NUMBER AND STATED THAT IF THE FAILURE BECOMES A RECALL, SHE WAS ABLE TO SEEK REIMBURSEMENT. THE FAILURE MILEAGE WAS 45,000.
Oct 30, 2018
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE UPHOLSTERY CEILING HEADLINER BECAME PARTIALLY DETACHED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Jul 05, 2013
DUE TO MATERIALS USED IN 2007 JETTA, HEADLINER FALLING AROUND THE LIGHT AND IN THE REAR NEAR THE BACK WINDOW. THE HEADLINER IS LITERALLY COLLAPSING. ITS NOT ONLY MY VEHICLE THAT THIS IS HAPPINING, GOOGLE IT AND SEVERAL COMPLAINTS AGAINST VW REGARDING HEADLINER COME UP. *TR
Oct 04, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLINER BEGAN TO DETACH FROM THE VEHICLE, OBSTRUCTING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE HEADLINER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Oct 02, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE TRUNK WOULD OPEN WITHOUT ACTIVATION INDEPENDENTLY AND WOULD IMPAIR HIS VISION IF IT OPENED WHILE THE VEHICLE WAS IN MOTION. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 50,000. THE VIN WAS UNAVAILABLE.
Feb 24, 2012
UNKNOWN OR OTHER
4 complaints
TAKATA RECALL THE IGNITION SWITCH WILL NOT LET ME TURN MY CAR OFF
May 08, 2019
I WAS UNABLE TO TURN THE KEY IN THE IGNITION IN ORDER TO TURN THE CAR OFF. WHEN I HAD STARTED THE CAR IT DID SEEM LIKE THE KEY WAS NOT TURNING AT FIRST, BUT THEN IT STARTED LIKE NORMAL. ONCE I DROVE TO MY FIRST DESTINATION I WAS UNABLE TO TURN THE CAR OFF, SO I DROVE TO A REPAIR SHOP WHERE THEY HAD TO TAKE APART THE IGNITION SWITCH AND STEERING WHEEL COLUMN TO TURN THE CAR OFF.
May 27, 2018
PURCHASED 2007 VW JETTA VEHICLE AND NOTICED A WEEK LATER THAT THE REAR DRIVERS SIDE DOOR WILL NOT WORK. HAD IT REPAIRED FOR NEARLY $500 AND BEFORE I COULD GET HOME THE FRONT PASSENGER'S DOOR STOPPED PROPER FUNCTION. THIS LEADS ME TO BELIEVE THAT THERE ARE DEFECTIVE ACTUATORS INVOLVED WITH SO MANY MALFUNCTIONS. THIS I WOULD CONSIDER AS A SAFETY HAZARD THAT THE MANUFACTURER NEEDS TO ADDRESS FOR THE CONSUMERS.
Aug 11, 2015
MY CLOCK RUNS SUPER FAST...IT RUNS AHEAD OF TIME BY HOURS IN A MATTER OF 3 DAYS. *JB
Mar 07, 2007
ELECTRICAL SYSTEM,AIR BAGS
4 complaints
THE AIRBAG LIGHT CAME ON ONE DAY WHILE DRIVING. PULLED OVER AND SHUT CAR OFF THEN RESTARTED AND LIGHT STAYED ON. LOOKED LIGHT UP IN MANUAL AND IT STATES THERE IS A PROBLEM WITH THE AIRBAG SYSTEM AND THEY MAY NOT DEPLOY IN AN ACCIDENT. THIS CONCERNS ME AS A MAJOR SAFETY ISSUE. SECONDLY MY PASSENGER SIDE DOOR LOCK FAILS TO LOCK OR UNLOCK INTERMITTENTLY. AS A RESULT I HAVE TO LEAVE MY CAR UNLOCKED AT TIMES SINCE THERE IS NO WAY TO LOCK THE DOOR MANUALLY. ALSO IS A SAFETY CONCERN IF THE DOOR WON'T UNLOCK IN A CRASH SITUATION. *TR
May 29, 2014
MY VW JETTAS SENSOR FOR THE AIRBAG CONSTANTLY COMES ON WHEN I START THE CAR TELLING ME THAT THERE IS A PROBLEM WITH THE AIRBAG AND IT WILL NOT DEPLOY. PROBLEM FIRST STARTED BACK IN 2008(BOUGHT THE CAR BRAND NEW) AND WHEN I CONTACTED VW FOR REPAIR THEY TOLD ME THAT NONE OTHERS HAD THIS ISSUE AND THEY COULDN'T HELP ME. WHEN I STARTED DOING RESEARCH I'VE FOUND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE SAYING THE SAME THING ABOUT THEIR VW AIRBAG SENSOR IS NOT WORKING PROPERLY AND THAT THE AIRBAG WON'T DEPLOY IN A CRASH. *TR
Mar 26, 2014
MY CRASH SENSOR'S WENT OFF FOR NO REASON. THERE WAS NO ACCIDENT AT ALL. THIS IS CAUSING AN AIRBAG FAULT LIGHT TO BE ON IN MY CAR AND FROM WHAT I UNDERSTAND, THE AIRBAGS WILL NOT WORK NOW IF THE LIGHT IS ON. THE PREVIOUS OWNER OF MY CAR HAD THIS SAME FAULT FIXED (WITH ONLY ABOUT 20,000 MILES ON THE ODO). THERE ARE NUMEROUS COMPLAINTS OUT THERE ABOUT THESE SAME FAULTS ON THE SAME CARS (MKV JETTA, RABBIT/GTI). THERE NEEDS TO BE A RECALL TO FIX THIS SINCE IT IS A SAFETY HAZARD! *TR
Aug 07, 2013
ON JUNE 29 2012 AIRBAG INDICATOR LIGHT CAME. VEHICLE WAS TAKEN TO VW AND THEY STATED THAT IT WAS THE WIRE HARNESS UNDER THE PASSENGER SEAT. SINCE VEHICLE WA NOT UNDER WARRANTY I HAD TO PAY $375.00 TO GET IT REPAIRED (OR SO I THOUGHT) JULY 17TH 2013 AIRBAG LIGHT RETURNED. ON JULY 22ND 2013 I TOOK CAR IN TO VW THIS TIME THEY HAD MY CAR FOR TWO DAYS AND DIAGNOSED THE PROBLEM TO BE THE AIRBAG IGNITER. I QUESTIONED THE FACT THAT THEY DIDN'T CATCH THAT THE FIRST TIME AND THEY REPLIED THAT THE SCANNER DIDN'T CATCH IT(YEAH RIGHT) THE SERVICE GUY TELLS ME THAT ITS $500.00 FOR THE PART AND 8 HOURS OF LABOR, OUCH!!! ARE YOU KIDDING ME THAT IS A SAFETY ISSUE AND SHOULD BE COVERED REGARDLESS. I CONTACTED VWOA AND I'M STILL WAITING FOR A RESPONSE. I REFUSE TO PAY THAT MONEY FOR A SAFETY MATTER THAT IS CLEARLY A MANUFACTURE DEFECT. I WILL NEVER AGAIN BUY VW. I'M SEEKING REPAIR EXPENSE PAID BY VWOA AND A REFUND FOR THE HARNESS SINCE IT WAS NOT THE PROBLEM. *TR
Jul 25, 2013
FUEL SYSTEM, GASOLINE
4 complaints
I AM THE OWNER OF A 2007 VOLKSWAGEN JETTA, WULFSBURG EDITION, VIN#[XXX]. OVER THE PAST FOUR MONTHS, I HAVE HAD NUMEROUS PROBLEMS WITH THE CAR SHUTTING DOWN IN THE MIDDLE OF TRAFFIC. IN APRIL 2013 AND THREE TIMES SINCE, THE VEHICLE HAS STALLED WITHOUT NOTICE, IN THE MIDDLE OF TRAFFIC. I HAVE HAD REPAIRS DONE TWICE AT THE DEALER, BUT THE PROBLEM STILL PERSIST. THE CAR WILL DISPLAY THE 'BATTERY' SYMBOL ONCE IT STOPS. THE ENGINE WILL SHUT DOWN BUT AFTER ABOUT 20-30 MINUTES AND AFTER CONTACTING POLICE AND TOW TRUCKS, THE CAR RESTARTS. I HAVE HAD THE VEHICLE TOWED FOUR TIMES TO THE DEALER. TWICE, THEY COULD NOT FIND ANYTHING WRONG BECAUSE THERE WERE NO WARNING LIGHTS SHOWING; THE CAR WAS RUNNING PERFECTLY. THIS PROBLEM NORMALLY OCCURRED DURING RUSH HOUR TRAFFIC. I TRAVEL LONG DISTANCES ON THE HIGHWAY TO WORK AND HAVE BEEN FORTUNATE THAT THE CAR HAS NOT SHUTDOWN ON THE HIGHWAY; I AM NORMALLY IN LOCAL TRAFFIC WHEN IT COMPLETELY JUST SHUTS DOWN. THIS IS A VERY DANGEROUS SITUATION. I DON'T HAVE ANY OTHER TRANSPORTATION TO GET TO WORK AND DO NOT FILL SAFE DRIVING MY VEHICLE. THE DEALER DOES NOT SEEM CONCERNED, AND EXPRESSED THAT I MAY JUST BE MAKING UP THE PROBLEM. AFTER SITTING IN RUSH HOUR TRAFFIC FOR AN HOUR, I CAN ASSURE THIS IS NOT A MADE UP PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 04, 2013
2007 VW JETTA WOLFSBURG EDITION, 4-DOOR. FUEL TANK STARTED LEAKING GAS ABOUT 5K MILES AGO (STARTED ABOUT 5K OUTSIDE OF WARRANTY). THERE ARE ABOUT 5 SUPER TINY HOLES LOCATED ON A SEAM OF THE FUEL TANK. TANK IS DEFECTIVE, VW NOT INTERESTED IN ASSISTING IN THE FIX. THIS DEFECTIVE TANK POSES A SEVERE EXPLOSION HAZARD TO ME AND MY FAMILY. VEHICLE HAS NOT BEEN IN ANY ACCIDENTS, HAS HAD ALL SERVICE WORK COMPLETED. *TR
Oct 20, 2010
GAS MILEAGE ON MY VEHICLE HAS NEVER BEEN AS GOOD AS POSTED ON PURCHASING STICKER. *TR
Oct 08, 2008
2007 JETTA 2.5L WOLFSBURG EDITION (5SP MANUAL) WITH 9,500 MILES ABRUPTLY LOSES POWER WHEN REVVED TO 3000 RPM FOLLOWED BY A SOLID YELLOW CEL. WALK-IN AT DEALER SERVICE, IN AND OUT 1 HOUR, THEY SAID DIAGNOSTIC SHOWS KNOCK SENSOR WAS AT FAULT AND CLEANED AND REPLACED WITH ORIGINAL KNOCK SENSOR. 200 MILES LATER, SAME ISSUE - NO THROTTLE RESPONSE AT 3000 RPM, FOLLOWED BY SOLID YELLOW CEL. DEALER SAYS OK TO DRIVE ON, COME IN NEXT APT. 5 DAYS LATER. CAR IN AND OUT SAME DAY, THEY CLEANED BOTH KNOCK SENSORS AND REPLACED WITH ORIGINALS AGAIN. 300 MILES LATER SAME PROBLEM - NO THROTTLE RESPONSE, CEL, ETC. THIS TIME DEALER REPLACED BOTH KOCK SENSORS WITH NEW ONES. THE SAME ISSUE REPEATS ANOTHER 2 TIMES. DEALER HAS BEEN IN TOUCH WITH VW TECH LINE SINCE EPISODE 3 BECAUSE THEY TELL ME IT IS A "WARRANTY ISSUE". THIS SAME SINGLE ISSUE HAS HAPPENED 5 TIMES IN TOTAL SPANNING 1,000 MILES IN 2 MONTHS. ALL REPAIRS COMPLETED BY LANGUAGE VW IN SCHENECTADY, NY. *TR
Mar 22, 2008
STEERING
3 complaints
TL* THE CONTACT OWNED A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED HER SON WAS DRIVING 25 MPH, THE FRONT DRIVER SIDE WHEEL EXPLODED WHICH CAUSED THE STEERING WHEEL TO LOCK IN PLACE. AS A RESULT, THE VEHICLE TO CRASHED INTO THE SIDE OF TRUCK. THE DRIVER SIDE AIR BAG DID DEPLOY IN THE VEHICLE. NO WARNING LIGHT ILLUMINATED FROM VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SON SUSTAINED NO INJURIES. THE CONTACTS SON RECEIVED NO MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO WESTERN TOWING (3401 S 43RD AVE, PHOENIX, AZ 85009). IN WHICH THE CONTACT TOOK THE VEHICLE OUT OF TOWED LOT AND SOLD THE VEHICLE TO CLUNK FOR JUNK YARD. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
Jan 14, 2021
WHEN I INSERT MY KEY IT WILL NOT TURN. SOMETIMES IT WILL BUT IT IS REALLY STIFF AND SOMETIMES IT WILL ONLY LET ME TURN IT TO ACCESSORY. I AM WORRIED THAT WHEN I HAVE IT STARTED IT WILL NOT LET ME TURN IT OFF.
Feb 09, 2017
WHEN I BOUGHT MY BRAND NEW 2007 JETTA IN OCT 2006, WE THOUGHT THAT THE STEERING WHEEL WAS A LITTLE TOO EASY IN MANEUVERING. WHEN WE WENT TO VW TO CHECK IT, THEY SAID THAT THE HAD TO UPDATE THE SOFTWARE FOR THE STEERING WHEEL. ALTHOUGH WE DIDN'T GET INTO AN ACCIDENT, I WONDER HOW MANY OF THESE CARS GO OUT THE LOT WITHOUT KNOWING THAT THE SOFTWARE NEEDS TO BE UPDATED. OR WHAT OTHER SOFTWARE NEEDS TO BE UPDATED FOR THAT MATTER. *TR
May 03, 2007
ELECTRICAL SYSTEM,SEATS
3 complaints
THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.
Sep 11, 2020
I WAS DRIVING TO WORK AND I FELT SOMETHING HOT ON MY BACK AND A BURNING SMELL. I PULLED OVER TO LOOK AND I HAD TWO BURN MARKS IN MY SEAT WITH A BIG BROWN BURN MARK DOWN THE SIDE ALONG WITH IT BURNING MY CLOTHES. I IMMEDIATELY TURNED THE SEAT WARMER OFF.
Mar 30, 2017
ON SEPTEMBER 21, 2015, AT APPROXIMATELY 8:00 AM IN THE MORNING, MY SEAT WARMERS HAD BURNT OUT. I WAS ON MY WAY TO WORK; IT WAS A CHILLY MORNING SO I TURNED THE SEAT WARMER ON TO 4. THE HIGHEST IT GOES UP TO IS 5. SOON AFTER, I FELT IT WAS A BIT TOO HOT. WHEN I LOOKED DOWN, I SAW SMOKE! I COULD NOT STOP ANYWHERE SO I IMMEDIATELY TURNED OFF THE SEAT WARMER. I REMAINED CALM UNTIL I ARRIVED TO A STOP LIGHT. WHEN I LOOKED BEHIND ME I NOTICED 3 HOLES IN MY SEAT. TWO LITTLE ONES AND ONE BIG ONE. YOU CAN SEE THE BURNT WIRES. I WAS SO ANGRY BY THE TIME I GOT TO WORK. I DROVE OVER TO VW NEMER IN LATHAM, NY TO HAVE THEM CHECK IT OUT AND MAKE SURE THERE WAS NO ENGINE PROBLEM. THE SERVICE REP. WAS NOT SYMPATHETIC AND NOT VERY POLITE. HE KEPT SAYING I SHOULD HAVE CALLED AND I SHOULD HAVE MADE AN APPOINTMENT. I TOLD HIM I WAS GOING TO STAY THERE AND WAIT TO FIND OUT THE RESULTS. HE CAME BACK TO TELL ME THAT THE SEAT WARMER BURNT OUT AND THAT WAS ALL. HE ALSO TRIED TO GET ME TO FIX MY BRAKES (I DID NOT COME IN FOR BRAKES). HE TOLD ME I WOULD NEED NEW WIRING AND SEAT COVERS (LEATHER) TO FIX IT. I HAD AN EXTENDED WARRANTY AND HAD TO PAY A $100 DEDUCTIBLE. I AM NOT PAYING THAT DEDUCTIBLE. HOWEVER, IT DOES NOT MATTER, BECAUSE FOR SOME REASON MY WARRANTY EXPIRED, BUT MY CAR HAS NOT REACHED 100,000 MILES YET... I HAVE WRITTEN A COMPLAINT TO VW DEMANDING SOME TYPE OF RESOLUTION. THEY NEED TO CHECK THEIR CARS VERY THOROUGHLY. I READ THAT THERE WAS ANOTHER SEAT WARMER INCIDENT THAT HAPPENED IN CANADA AND VW DID NOT TAKE RESPONSIBILITY FOR IT. I AM AFRAID TO TURN ON ANY HEATING SYSTEM IN THE CAR NOW, BECAUSE IT TOO MIGHT FAIL AND SHOCK ME. I HAVE PICTURES TO SHOW MY TORN SEATS. I CAN SEND THEM IF NEEDED.
Sep 26, 2015
EXTERIOR LIGHTING
3 complaints
MY CAR'S DRIVER'S HEADLIGHT WENT OUT. I HAD SOMEONE LOOK AT IT, ONLY TO BE TOLD THAT THE WIRING IN THE HARNESS/HEADLIGHT ASSEMBLY WAS EXPOSED (THE COLORED COATING PROTECTING THE WIRING WAS GONE). I ORDERED A LEFT HEADLIGHT ASSEMBLY. IN THE MEANTIME, THE OLD HEADLIGHT ASSEMBLY WAS BROUGHT TO THE VW DEALER, ONLY TO BE TOLD THAT THEY "SEE A LOT OF THESE COME IN", BUT WAS ADVISED THAT THERE IS NO RECALL OR OWNERSHIP OF POOR QUALITY FROM VW. WHEN THE PART CAME IN AND WAS BEING INSTALLED, I WAS THEN TOLD THAT THE RIGHT HEADLIGHT ASSEMBLY ALSO NEEDED TO BE REPLACED, FOR THE EXACT SAME REASON. I WASN'T ALLOWED TO DRIVE THE CAR AS I WAS TOLD IT WAS A MAJOR SAFETY ISSUE. I WAS TOLD THAT IF THE EXPOSED WIRES TOUCHED EACH OTHER, THE CAR COULD JUST STOP OR, PERHAPS THE HEADLIGHTS WOULD NOT WORK AT ALL, WHICH WOULD BE ESPECIALLY DANGEROUS IF I WERE DRIVING AT NIGHT. EITHER WAY, I WAS TOLD AN ACCIDENT OF SOME SORT WOULD OCCUR, WHICH IS WHY I WOULDN'T BE ALLOWED TO USE THE CAR WHILE WAITING FOR THE PART TO COME IN. IF VW HAS SEEN "A LOT OF THESE" INCIDENTS COMING INTO THEIR SERVICE DEPARTMENT, ONE WOULD QUESTION WHY THERE HASN'T BEEN A RECALL ON THE HEADLIGHTS. THIS IS A HIGHLY DANGEROUS SITUATION, ALLOWING DRIVERS TO BE OUT ON THE ROADS WHEN THE CAR HAS INFERIOR AND DEFECTIVE ELECTRICAL PARTS. DANGEROUS FOR THE DRIVER AND PASSENGERS...DANGEROUS FOR THE OTHERS WHO MIGHT BE INVOLVED SHOULD AN ACCIDENT OCCUR. I DO HOPE THAT A FOLLOW-UP WITH VW COMES OUT OF THIS COMPLAINT AS THIS IS A SAFETY HAZARD. A RECALL SHOULD BE IN ORDER AND I WOULD GREATLY APPRECIATE ANYTHING YOU CAN DO TO MAKE THIS HAPPEN. THANK YOU FOR KEEPING US SAFE AND PROVIDING A PLACE WHERE COMPLAINTS, SUCH AS MINE, CAN BE HEARD. *TR
Oct 24, 2014
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS WERE ILLUMINATING ON AND OFF SPORADICALLY. IN ADDITION, THE SUN-ROOF WOULD OPEN INDEPENDENTLY. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NEITHER DIAGNOSED FOR THE FAILURE OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000.
Sep 12, 2012
I AM COMPLAINING ABOUT BEING ASKED TO SCHEDULE A RECALL REPAIR WITH OTHER RECOMMENDED SERVICE. *TR
Dec 18, 2007
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
3 complaints
2007 VW JETTA WOLFSBERG EDITION BRAKE PADS COMPLETELY WORN OUT AT 18K MILES. HAD DEALER REPLACE PADS. PADS COMPLETELY WORN AGAIN AT 25K MILES ALONG WITH ROTORS. TOOK TO DEALER WHO REFUSED REPAIRS AS CONDITION WAS "NORMAL" AND WOULD NOT COVER UNDER WARRANTY. TOOK TO PRIVATE MECHANIC WHO SAID CONDITION WAS "NOT NORMAL" AND SCHEDULED FOLLOWUP SERVICE AFTER PADS WERE REPLACED TO GAUGE DAMAGE TO REAR BRAKING MECHANISMS. *TR
Feb 09, 2010
PARKING BRAKE WAS NOT ADJUSTED PROPERLY FROM THE FACTORY CAUSING PREMATURE BRAKE PAD WEAR. TOO SOON TO BE CAUGHT DURING SERVICE INTERVALS THEREBY MAY HAVE CAUSED BRAKE FAILURE LEADING TO AN INCIDENT AND/OR CAUSED DAMAGE. *TR
Apr 23, 2008
I HAVE HAD SEVERAL PROBLEMS WITH MY 2007 VW JETTA 2.5 BUT THE MOST RECENT AND DISTURBING WAS A COMPLETE FAILURE OF THE REAR BRAKES DUE TO AN IMPROPERLY ADJUSTED PARKING BRAKE CABLE. THE FAULTY E-BRAKE CAUSED THE REAR BRAKE CALIPERS TO SEIZE, ATE THROUGH THE PADS, AND DAMAGED THE ROTORS. UPON TAKING IT TO THE DEALER I WAS INFORMED THIS WAS A FAIRLY COMMON PROBLEM WITH MY MODEL. AFTER DOING SOME RESEARCH ON THE INTERNET I CAME ACROSS DOZENS OF OTHER OWNERS WHO HAVE HAD THE SAME PROBLEM. WHILE MINE DID NOT RESULT IN AN ACCIDENT NOT HAVING THE USE OF THE REAR BRAKES WITH NO WAY OF TELLING IS DEFINITELY A CAUSE FOR CONCERN. PLUS WITH THE BRAKES SEIZED AND DRAGGING MY FUEL ECONOMY HAS SUFFERED GREATLY. I TOOK THE CAR IN AND HAD THE REAR CALIPERS, E-BRAKE, PADS, AND ROTORS COVERED UNDER WARRANTY BUT OTHER OWNERS HAVE HAD TO PAY AS MUCH AS $600.00 TO THERE LOCAL DEALERS WHO CALLED IT A WEAR ITEM. PLEASE LOOK INTO THIS AND FORCE VW TO TAKE OWNERSHIP OF THE PROBLEM AND RECALL THE VEHICLES BEFORE SOMEONE DOES GET KILLED DUE TO BRAKE FAILURE.
Sep 05, 2007
TIRES
3 complaints
FAILURE OF TIRES. *TR
Jul 26, 2008
LARGE BULGES ON THE SIDEWALL OF TIRES. *TR
Jul 26, 2008
2007 VOLKSWAGEN JETTA SUFFERED A TIRE BLOW OUT. CONSUMER STATES THAT THE TIRES SIDEWALL RIPPED OPEN A 2-INCH HOLE. THIS CAUSED THE VEHICLE TO JUMP ONTO THE SHOULDER AND THE VEHICLE ALMOST ROLLED DUE TO THIS FAILURE. *KB THE CONSUMER STATED WHY GETTING THE OIL CHANGED, HE NOTICED THE FRONT TIRES HAD LARGE BULGES ON THE SIDEWALL. THE CONSUMER STATED 3 TIRES HAVE BEEN REPLACED ON THE VEHICLE. *JB
Jun 26, 2008
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
THE VEHICLE CAUGHT FIRE IN THE ENGINE BAY BY THE FRONT DRIVER SIDE HEADLAMP. THE LOW BEAM OF THE HEADLIGHT KEPT GOING OFF AND ON PROMPTING A BROKEN HEADLIGHT OR HEADLAMP BULB SIGNAL ON DASH BOARD. AFTER REPLACING THE BULB THE ISSUE WAS NOT RESOLVED IT CONTINUED PERIODICALLY FOR ABOUT ONE MONTH . WHILE DRIVING I SMELLED BURNING PLASTIC AFTER WHICH I NOTICED FLAMES FROM THE FRONT DRIVER SIDE HEADLAMP. I PULLED OVER OPENED THE HOOD NOTICING THAT THE FRONT DRIVER SIDE HEADLAMP WAS MELTING AND ON FIRE. WITHIN TWO MINUTES OF PULLING OVER THE ENGINE BAY WAS COMPLETELY MELTED . THE FIRE SPREAD TO THE INTERIOR ' MELTING IT.
Aug 30, 2019
MY 2007 WOLFSBURG JETTA JUST STALLED ON ME LAST NIGHT. THE ESC LIGHTS CAME ON AND THEN THE BATTERY LIGHT CAME ON AND THEN THE ENGINE DIED. I LOST ALL POWER AND COASTED OFF TO THE SIDE OF THE ROAD. I THOUGHT IT WAS THE BATTERY BUT ALL MY LIGHTS, RADIO, HEADLIGHTS WORKED. I TRIED TO START IT BUT THE RED STEERING LIGHT CAME ON TOO. I GOT IT TOWED TO THE DEALERSHIP BECAUSE IT SHOULD STILL BE UNDER WARRANTY(<4 YEARS, <40,000 MILES). LUCKILY THIS HAPPENED IN A RESIDENTIAL NEIGHBORHOOD WHERE I WAS ABLE TO SAFELY GET OUT OF TRAFFIC. IF THIS HAD HAPPENED ON THE FREEWAY, A MORE SERIOUS ACCIDENT COULD HAVE OCCURRED.THIS CAR WAS BOUGHT NEW AND HAS NEVER GIVEN ME ANY ISSUES. *TR
Nov 30, 2010
SUSPENSION
2 complaints
SUSPENSION RUSTED OUT...SPRINGS, ARMS, BUSHINGS, THE ENTIRE FRONT SUSPENSION SYSTEM BOTH LEFT SIDE AND RIGHT, WITH EXCEPTION OF THE SHOCKS. SUDDEN CLANKING NOISE, FRONT END SCRAPING THE UNEVEN ROADWAY SURFACE. VEHICLE PARKED UNTIL IT COULD BE LOOKED AT BY TECHNICIAN, AND THE FRONT END JUST RUSTED APART, INCLUDING SPRINGS FELL OUT UPON THE LIFT OF THE VEHICLE....ABSOLUTLEY NO TIRE WEAR TO INDICATE ANY ISSUE PRIOR, OR STEERING COMPROMISE...WAS TOLD BY THE TECHNICIAN THE "THIS USUALLY IS SEEN ON THE PASSAT, NOT JETTAS"....VEHICLE HAS 97000. MILES....VEHICLE IS DRIVEN HIGHWAY AND CITY STREET USE. VEHCILE WAS INVOLVED IN AND ACCIDENT, IT BEING STRUCK IN THE REAR END, WHILE IN MOTION ON A CITY STREET, VIOLENTLY BY ANOTHER VEHICLE ON 04/04/2014, DAMAGE TO THE TRUNK ,HATCH, REAR BUMPER, AND FIRING MECHANISM ON THE DRIVERS SIDE SEATBELT ENGAGED RENDERING THE SEATBELT UNABLE TO FUNCTION AND NEEDED REPLACED.
Mar 07, 2017
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD METAL TO METAL NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED. THE MECHANIC WAS UNABLE TO LOCATE THE PART NEEDED FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Jun 11, 2012
VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A KNOCKING NOISE AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. THE VIN WAS NOT PROVIDED.
Oct 05, 2016
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SPEED SENSOR AND TWO FANS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER FOR INSPECTION AND THEY UPDATED THE SOFTWARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS UNAVAILABLE.
Oct 09, 2012
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN AND RUBBING METAL ON METAL. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,600. UPDATED 06/02/11 *BF THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/28/11 *JB
Apr 07, 2011
I BOUGHT MY CAR LAST YEAR 02/15/2007, ITS A VOLKSWAGEN JETTA WOLFSBURG EDITION YR. 2007.. HERE ARE THE INCIDENTS WITH MY CAR: 1) 08/06/ 2007- HORN IS NOT WORKING. ACCORDING TO VW SERVICE MEN THEY FOUND A FAULTY SPIRAL SPRING VIA GFF TEST PLAN R&I DRIVER AIRBAG, STEERING WHEEL, COLUMN TRIM AND STEERING COLUMN ELECTRONICS CONTROL MODULE R&R SPIRAL SPRING AND PERFORMED BASIC SETTINGS DURING ROAD TEST AND CKL'D OK. 2) 08/06/ 2007- AIRBAG LIGHT INDICATOR IS ON. ACCORDING TO VW SERVICEMEN THEY FOUND A FAULT FOR THE DRIVER SIDE AIRBAG IGNITER RESISTANCE TOO HIGH AFTER UNPLUGGING THE COMPONENT AND REPLACING IT WITHIN A KNOWN GOOD ONE FOUND THAT THE VALUE IN THE MEASURE VALUE BLOCKS DIDN'T CHANGE AND CHECKING THE STEERING WHEEL CONTROL MOUDLECONNECTORS TO SEE IF THEY WERE DAMAGED THEY FIGURED IT COULD ONLY BE THE SPIRAL SPRING THAT IS FAULTY. ORDERED SPIRAL SPRING. 3)11/08/ 2007- PERFORMED RECALL Q-8 / INSPECT HEADLIGHTS 4) 01/08/2008- BREAK IS MAKING NOISE.. ACCORDING TO VW SERVICE MEN THEY CHECKED FOR NOISE FROM BRAKES, FOUND REAR BRAKE PADS WERE METAL TO METAL. REPLACED REAR BRAKE PADS AND ROTORS. FOUND E-BRAKES CABLES ADJUSTED TOO TIGHT ADJUSTED CABLES. FOUND REAR CALIPERS DRAGGING. REPLACED BAD CALIPERS AND PERFORMED TEST DRIVE. 4) 01/19/ 2008- WHEN I TURNED ON MY AIRCONDITIONER ON LAST SATURDAY, 01/19/ 2008 A SMOKED IS COMING OUT THROUGH MY RITE REAR TIRE AND IT SMELLS LIKE SOMETHING IS BURNING. I CALLED THE VW SERVICE THEY SAID I CAN COME IN ON MONDAY ANYTIME TO HAVE IT CHECKED. I DID COME IN YESTERDAY MONDAY, JANUARY 21, 2008 TO HAVE IT CHECKED ONE OF THE SERVICE MEN TEST DRIVE THE CAR WITH ME BUT THEN THERE IS NO SMOKE COMING OUT ANYMORE SO WHAT HE ADVISED ME TO DO IS JUST TAKE MY CAR WITH ME AGAIN AND IF IT HAPPENS AGAIN THEN COME BACK. HE JUST LOOK AROUND MY CAR AND THE HOOD AND DIDN'T FIND ANYTHING WRONG. MY CONCERNS IS I DON'T THINK AM SAFE DRIVING MY CAR ANYMORE BECAUSE I DON'T KNOW WHAT'S GOING HAPPEN NEXT, AND I THINK MY CAR WILL BE CONSIDERED AS A LEMON CAR. *TR
Jan 22, 2008
VISIBILITY
2 complaints
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING IN A SNOWSTORM, THE WINDSHIELD WIPERS STOPPED OPERATING DUE TO THE HEAVY VOLUME OF SNOW, CAUSING THE CONTACT'S VISION TO BE OBSCURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT THERE WAS NO REPAIR FOR IT BUT THEY COULD GET THE WIPERS TO FUNCTION. ONE YEAR LATER, THE FAILURE OCCURRED AGAIN. THE FAILURE MILEAGE WAS 40,000.
Feb 02, 2011
MY SUN ROOF EXPLODED IN MY 2007 VOLKSWAGEN JETTA. THERE WERE NO OUTSIDE INFLUENCES(ROCK) THAT COULD HAVE CAUSED THIS TO HAPPEN. THE SUN ROOF WAS NOT MADE OF SAFETY GLASS AND SHATTERED INTO SMALL PIECES ALL OVER ME AND THE INSIDE OF MY CAR. THERE WERE SMALL SLIVERS EVERYWHERE. IT WAS A VERY LOUD BANG, WHICH CAUSED ME TO SWERVE. I WAS LUCK TO NOT GET ANY IN MY EYES, OR I DIDN'T HAVE MY KIDS IN THE CAR. I STOPPED AT THE DEALERSHIP AND THEY SAID IT MUST HAVE BEEN A ROCK OR SOMETHING, AND THE VOLKSWAGEN REP WHO WAS AT THE DEALERSHIP DIDN'T EVEN COME OUT TO SPEAK WITH ME, OR LOOK AT THE CAR. I WAS TOLD TO SETTLE IT WITH MY INSURANCE. I CALLED VOLKSWAGEN DIRECTLY, AND WAS TOLD THAT THEY COULD NOT DO ANYTHING OTHER THAN TO SUGGEST I GO TO MY INSURANCE. I EXPLAINED THE EXTREME SAFETY HAZARD, AND THEY JUST SAID SORRY"WE CAN'T DO ANYTHING AT THIS POINT" CASE NUMBER 100150276. I REPORTING THIS BECAUSE I BELIEVE THIS IS A SERIOUS SAFETY HAZARD, AND COULD CAUSE SERIOUS INJURY, OR DEATH. I LOOKED ONLINE, AND OTHER HAVE REPORT THE SAME THING HAPPENING TO THEM, SUN ROOF CLOSED, AND ALL OF THE SUDDEN A LOUD POP, THEN GLASS EVERYWHERE, WITH NO VEHICLES AROUND. *TR
Apr 27, 2010
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
2007 JETTA 2.5L REAR BRAKE FAILURE IN JUNE 2007 RESULTED IN ACCIDENT WHERE I WAS UNABLE TO STOP AND VEHICLE WAS HIT DRIVER'S SIDE. REPORTED TO VW AND WAS TOLD IT WAS NORMAL FAILURE. BRAKES CONTINUE TO FUNCTION INTERMITTENTLY (GRINDING, SQUEALING, SEIZING) DECEMBER 2008 REAR BRAKES REPLACED (30,000KMS) AT MY EXPENSE AS VW HAS REFUSED TO ACKNOWLEDGE THIS AS AN ISSUE. AUGUST 2007 CLUTCH FAILS AND VEHICLE IS TAKEN TO VW FOR REPAIRS. ADVISED IT WAS NORMAL WEAR AND TEAR (18,000KMS) AND WOULD NOT BE COVERED UNDER WARRANTY. HAD CLUTCH INSPECTED BY A CLUTCH MANUFACTURER WHO ADVISES PARTS FAILED AS A RESULT OF IMPROPER INSTALLATION. VW ISSUES REFUND AFTER LEGAL ACTION IS PURSUED. HAVE HAD VEHICLE INSPECTED AT INDEPENDENT MECHANIC WHO AGREES WITH SUB STANDARD WORKMANSHIP AND PARTS ON THIS MODEL. *TR
Feb 16, 2009
TL*THE CONTACTS OWN A 2007 VOLKSWAGEN JETTA. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURE SINCE THE FIRST TWO WEEKS AFTER THE VEHICLE WAS PURCHASED. HE STATED THAT THE BRAKES GRIND WHENEVER HE ATTEMPTS TO STOP. WHILE DRIVING 45 MPH, HE ATTEMPTED TO ACCELERATE AND THE VEHICLE HESITATED. ON JUNE 11, 2007, HE ARRIVED AT WELLESLEY VOLKSWAGEN AND SPOKE TO THE SERVICE MANAGER. THE SERVICE MANAGER ACKNOWLEDGED THAT THE TRANSMISSION WAS FAULTY AND DISCOVERED AN ERROR REGISTERED IN THE COMPUTER. WELLESLEY WOULD NOT PROVIDE A LOANER VEHICLE, BUT THE CONTACT WAS ABLE TO RETRIEVE HIS VEHICLE WITHIN A FEW DAYS. HOWEVER, THE BRAKES CONTINUE TO GRIND. HE CALLED VOLKSWAGEN, BUT NO ONE WOULD SPEAK TO HIM. THE CURRENT MILEAGE IS 3,000 AND FAILURE MILEAGE WAS 200. UPDATED 09/18/07. *JB UPDATED 01-16-08. *KB UPDATED *JB
Jul 23, 2007
SERVICE BRAKES, ELECTRIC
2 complaints
WE OWN A 2007 JETTA WITH ABOUT 30K MILES ON IT. THE BRAKES AND ROTORS HAVE FAILED. THEY HAVE BEEN MAKING NOISE SINCE DAY ONE BUT RECENTLY WE LEARNED THEY ARE SHOT. VW CLAIMS THIS TO BE NORMAL WEAR AND TEAR. WE SAY IT'S BAD MANUFACTURING OR DESIGN AND SOMEONE SHOULD LOOK INTO THESE BRAKES. *TR
Feb 12, 2009
I HAVE A 2007 VOLKSWAGEN JETTA WOLFSBERG EDITION WITH 29,000 MILES ON IT. I AM THE ORIGINAL OWNER. MY REAR BRAKES WERE MAKING AN AWFUL SQUEALING NOISE. I BROUGHT THE CAR TO THE DEALER FOR SCHEDULED MAINTENANCE AS WELL AS FOR MY BRAKES. I WAS TOLD THAT MY REAR BRAKES HAD 1MM AND 2MM LEFT ON THEM AND NEEDED TO BE REPLACED AND THIS WAS PART OF NORMAL WEAR AND TEAR. THE CAR IS NOT EVEN 2 YEARS OLD AND THEY WANT TO CHARGE $425 TO REPLACE THE REAR BRAKES. I HAVE OWNED TOYOTAS BEFORE AND HAVE NEVER HEARD OF SUCH A THING. THIS IS A HUGE FLAW THAT VOLKSWAGEN REFUSES TO OWN UP TO. I HAVE TALKED TO MY DEALER, DRITO BROTHERS, AND CUSTOMER RELATIONS ABOUT THIS ISSUE. APPARENTLY, VOLKSWAGEN DOES NOT CARE ABOUT THEIR CUSTOMERS AND CONTINUE TO MAKE AN INFERIOR CAR. I THINK IT NEEDS TO BE INVESTIGATED WITH A POTENTIAL FOR RECALL. I HAVE READ MANY ONLINE FORUMS WITH MANY PEOPLE RUNNING INTO THIS SAME ISSUE. I HAD AN OUTSIDE MECHANIC TAKE A LOOK AND THEY FEEL THERE IS A MAJOR FLAW IN THE CAR AS THE WEAR ON THE REAR BRAKES IS UNEVEN WHILE THE FRONT BRAKES ARE NOT SHOWING ANY WEAR AT ALL. THANK YOU FOR LOOKING INTO THIS ISSUE. *TR
Nov 24, 2008
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
The car has been jerking when you’re driving and sometimes it jerks forward as you’re parking it while it’s in the parked position. Then I’m driving home from work , it’s raining heavy. I get to the Valaro store by my house; I put $40.00 worth of gas in the car after work drove home parked the car the next morning it would not turn over , would not ignite at all I took it to the shop. They said the computer was fried from the rain leaking through the windshield or under the windshield. They said it’s a major problem with this model car. The mechanic said the computer could not be fixed. He sent it to the Volkswagen repair shop it can’t be fixed and to replace it cost thousands of dollars !!! I can provide an estimate of the problems and possible repairs if needed . The mechanic stated it is not worth the cost to fix the car. I did notice that there is a powertrain recall and my mechanic is also stating that the transmission is the jerking problem we’re having.. I really think these should be recalled however I needed to submit my issues and see what you final decision would be on both situations, the powertrain transmission problem and the computer burnout problem thank you so much and hope you’re having a great day
Jan 30, 2024
TIRES,SERVICE BRAKES
1 complaint
TPMS failure on each tire and ABS went out immediately. Was on he highway when failure happened; had to use the emergency run away truck ramp to stop. Break pads seized on back left side causing damage to rotor that was just replaced. Only thing that saved my life was it was in the middle of the night.
Oct 13, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE
Feb 03, 2021
SEAT BELTS,UNKNOWN OR OTHER,ENGINE
1 complaint
AFTER GOING TO THE MECHANICS AFTER THE CHECK ENGINE LIGHT CAME ON, I WAS EXPECTING ALL THE PROBLEMS TO BE GONE BUT TO MY SURPRISE THE JOLTING WHEN I ACCELERATE IS STILL THERE. ITS A VERY HARSH JOLT FORWARD ROUGHLY WHEN ITS GOING TO SECOND GEAR, THE RPMS GO TO 4K THEN JUMP DOWN TO 2K AND IT DOES THAT FOR A WHILE. FOR EXAMPLE I'LL BE DRIVING AND THEN ALL OF A SUDDEN IT'LL DO A HARSH JOLT FORWARD AND WILL CONTINUE TO DO THAT WHEN ACCELERATING OR WHEN ATTEMPTING TO GO AT A STEADY SPEED. ANOTHER PROBLEM IS THE SEATBELTS ARE NOT RETRACTABLE ANYMORE AND I HAVE NO IDEA WHY. WHEN I WOULD TURN OFF THE CAR THE GAS WOULD BE REGURGITATED BACK AS IF THE CAR WAS ON AS IT'S COMPLETELY OFF. I DON'T KNOW WHERE IT COMES FROM BUT WATER GETS IN THE CAR WHEN IT RAINS AND THE CARPETS WILL BE COMPLETELY SOAKED AND IT'LL SMELL LIKE MOLD, WE HAVE TRIED TO FIX IT AND MECHANICS HAVE LOOKED AT IT AND THEY ARE CLUELESS TOO.
Oct 26, 2020
STEERING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO TURN WHEN PLACED INTO THE IGNITION SWITCH, CAUSING THE STEERING WHEEL TO LOCK UP. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Oct 13, 2020
FUEL/PROPULSION SYSTEM
1 complaint
STRONG FUEL SMELL COMING IN FROM AC VENTS WHEN CAR AT A STOP. SEEN THIS CAR MODEL WAS PREVIOUSLY RECALLED FOR FUEL SMELL IN PAST. WHEN DRIVING OFF SMELL SEEMS TO GO AWAY SINCE AIR SEEMS TO BE FLOWING IT OUT OF ENGINE BAY. *TR
Jun 20, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
DOOR LOCKS FAIL TO LOCK. FRONT DRIVER DOOR WILL LOCK BUT ALL OTHER DOORS DO NOT LOCK. ALARM WILL SOUND OFF IF DOOR IS OPENED BUT WILL ONLY WORK FOR 1 MINUTE THEN SHUT OFF. THIS HAS RESULTED IN AN AUTO BURGLARY AT MY SONS WORK PLACE PARKING LOT. IT ALSO POSES A DANGER TO CHILDREN IN BACK SEAT IF DOOR IS OPENED WHILE CAR IS IN MOTION. SAFETY IS AT ISSUE WHEN PEOPLE IN THE VEHICLE NEED TO PREVENT BEING CAR JACKED OR ROBBED AS WELL. WE HAVE RESEARCHED THIS ISSUE AND HAVE FOUND THAT THERE ARE THOUSANDS OF COMPLAINTS ON THIS SAME ISSUE. WHAT IS IT GOING TO TAKE TO HAVE A RECALL ISSUED ON THIS VEHICLE TO FORCE THE MANUFACTURER TO REPAIR THESE VEHICLES?
Dec 03, 2019
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
RECALL -ENGINE AND ENGINE COOLING I HAVE A 07 JETTA 2.0L. 2 MONTHS AGO I NOTICED A GAS SMELL WHEN I TOOK MY OIL CAP OFF I NOTICED THERE WAS A LOT OF STEAM/SMOKE & I COULD TELL THAT'S WHERE THE SMELL WAS COMING FROM. THERE WAS NOTHING VISIBLE OTHER THAN THE STEAM/GAS VAPOR. THE COOLANT LEVEL NEVER MOVES. I WAS ONLY GETTING 15 MILES TO THE GALLON BECAUSE IT WAS LEAKING INTO MY ENGINE. ON 7/13/19 THE ENGINE SEIZED (LOCKED) UP WHILE I WAS DRIVING IT. I WAS DRIVING MY WIFE TO WORK WITH OUR 5 YEAR OLD SON. I HAD JUST TURNED ON THE STREET OF HER WORK GOING 10 MILES AN HOUR & IT FELT LIKE MY CAR JUST DIED. I COULDN'T EVEN GET THE ENGINE TO TURN OVER. I HAD TO GET MY VEHICLE TOWED TO A REPAIR SHOP. WHICH IS WHEN I FOUND OUT THAT THE ENGINE SEIZED. I HAVE ABSOLUTELY NO TRANSPORTATION NOW. (RECALL FAULTY AIR BAGS MY CAR IS MILES AWAY AT THE REPAIR SHOP, SO I CAN'T TAKE A PICTURE OF THE AIR BAG LIGHT BUT IT TURNED ON ABOUT A WEEK AGO AND HASN'T SHUT OFF. MY CONCERN IS THAT THIS IS SOMETHING THAT A REPAIR SHOP CAN NOT FIX/ ITS GOING TO BE SO EXPENSIVE THAT I CAN'T AFFORD TO FIX IT. IT HAS FAULTY AIR BAGS THAT CAN JUST GO OFF WHILE I'M DRIVING! SAFETY BAGS ARE A 'MUST HAVE' & IT IS ILLEGAL TO SELL/PRODUCE ANY NON SAFE VEHICLE! I SEEN THAT VOLKSWAGEN COMPANY MADE A HAND FULL OF RECALLS ON THIS VEHICLE OVER THE LAST 8 YEARS. THE PREVIOUS OWNER KEPT THE CAR IN A GARAGE & STARTED IT DAILY HE JUST NEVER CHECKED FOR RECALLS. PARTS ON THIS CAR ARE COMPATIBLE WITH THE 06-09 JETTAS& SPORTWAGONS & HE HAD REPLACED PARTS. I'M UNSURE WHICH ONES WERE REPLACED. MY VEHICLE FALLS UNDER THE CATEGORY OF A VW JETTA SEDAN. I'M HAVING ALL OF THE SAME RECALL ISSUES THAT THE JETTA IS RECALLING FOR. & THE HORN DOES NOT WORK WHEN IT'S PARKED. YOUR COMPANY POSTED THE RECALLS FOR ALL OF THE SAME PROBLEMS THAT I'M HAVING WITH THIS VEHICLE! RECALL NO. 40J2/S4. RECALL NO. 20I4/U1. RECALL NO. Q8.
Jul 14, 2019
POWER TRAIN,ENGINE
1 complaint
I PURCHASE MY VOLKSWAGEN JETTA 2007 FOR A DEALER IN PALM SPRINGS AREA, I ALWAYS HAD TROUBLES WITH MY VEHICLE. I SHOWED MY FATHER THE AGREEMENT ON THE FORM AND I WAS UPSET TO SEE THEY TOOK ADVANCED OF MY DAUGHTER, THE CAR WAS POSTED AS IS. A MONTH AFTER SHE BOUGHT THE CAR THE TRANSMISSION WAS CAUSING TROUBLE, THE CAR WOULD HESITATER THEN MAKE A CHIRP NOISE AND THEN HIT A FASTER JUMP INTO GEAR. SOMETIMES THE CAR WOULD MAKE SKID MARKS. NOW MY DAUGHTER WAS TRYING TO BACK OUT OF OUR GARAGE TODAY JULY 27, 2018 AND THE VEHICLE DOESN'T SHIFT TO ANY GEARS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 27, 2018
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
CAR WAS PARKED , PROBLEM HORN CONTINUES TO SOUND, FUSE HAD TO BE TAKEN OUT. HAVING PROBLEM WITH CAR INTERIOR HEADLINER, PULLING AWAY FROM EDGES THROUGHOUT THE VEHICLE
Jun 21, 2018
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. IN ADDITION, THE VEHICLE SHOOK AND PREVIOUSLY MADE ABNORMAL NOISES. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (TIMMONS VOLKSWAGEN OF LONG BEACH, 3940 CHERRY AVE, LONG BEACH, CA, 90807) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED, THE BRAKE BOOSTER VACUUM WAS LEAKING OIL, THE DRIVER AND PASSENGER OUTER CV BOOTS WERE TORN/WORN, AND THE SWAY BAR LINK WAS FRACTURED. ALL THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,200.
Nov 24, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
CAR JERKS, ONE FAN DO NOT WORK, OIL LEAK, WIND SHIELD WASHER AND COOLANT SYSTEM. BROUGHT CAR FROM DRIVE TIME IN FEBUARY 2013. I'VE NOTICED THESE PROBLEMS WHEN DRIVING AND PARKING. THE CAR OVER HEATS AS WELL. I ALSO NOTIFIED DRIVE-TIME AND WAS TOLD TO GET ANOTHER DIAGNOSTIC TEST. I DID NOT HAVE THE MONEY FOR ANOTHER.
Sep 15, 2017
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
REFERENCE 10959049 ADDITIONAL INFORMATION. ON 04/01/2016 HAD THE IGNITION REPLACED IN THE VHEICLE AT THE DEALERSHIP. VEHICLE WOULD NOT ACCEPT THE KEY AFTER BEING PARKED, HOWEVER ALL LIGHTS, BLINKERS AND INDICATORS (DOOR OPEN DINGS) , RADIO FUNCTIONED AS IF THE KEY WAS IN THE IGNITION AND VEHICLE WAS RUNNING. VEHICLE TOWED TO DEALERSHIP FOR IGNITION REPLACEMENT.
Mar 07, 2017
POWER TRAIN,EXTERIOR LIGHTING,AIR BAGS
1 complaint
I HAD ISSUES WITH THE FUEL SYSTEM AND AIR BAG LIGHT ON JUST STARTED. BUT DEALER CARMAX DID NOT TELL ABOUT ANY RECALL FOR THE FUEL SYSTEM FEW YEARS AGO. BUT I JUST SEEN THAT IN YOUR SYSTEM. AND CAR MAX CHANGED ME A LOT OF MONEY FOR THE FUEL SYSTEM BEING REPLACE AROUND FEB/2016. SO CAN SOME PLEASE HELP ME WITH THIS ISSUES. AND WANTED TO WILL CARMAX BE ABLE GET REIMBURSE FOR THEM THANKS
Jun 29, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
I JUST RECENTLY BOUGHT THE CAR NOT EVEN 6 MONTHS AGO, CERTIFIED PRE OWNED, I NOTICED ABOUT A WEEK AFTER HAVING IT THAT TWO OF MY DOORS DO NOT LOCK AT ALL. ALSO MY HEAD LIGHTS STAY ON 24/7 WHILE MY CAR IN TURNED TO THE ON POSITION. WHEN I'M ON THE HIGHWAY THE CAR SHAKES REALLY BAD WHEN I HIT 60 MPH OR HIGHER. THIS CAR IS A PIECE AND I DON'T RECOMMEND ANYONE WITH A CHILD TO PURCHASE THIS CAR. IT IS UNSAFE AND UNPROFESSIONALLY DESIGNED.
Dec 07, 2015
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
MY VEHICLE HAS APPROXIMATELY 165K MILES. RIGHT AT ABOUT 120K MILES, THE TRANSMISSION STARTED SHIFTING HARSHLY. AT TIMES, THE TRANSMISSION WOULD GET STUCK AT 3RD GEAR, AND THE TRANSMISSION INDICATOR PANEL LIGHTS UP PRND ALL AT ONCE. THIS USUALLY HAPPENS WHEN DRIVING HILLS, OR STOP AND GO DRIVING. MY AIRBAG LIGHT IS ALSO ON CONSTANTLY. I'VE HAD THE ISSUE FIXED PREVIOUSLY, HOWEVER, THE ISSUE HAS RETURNED. LASTLY, MY PASSENGER SIDE DOOR DOES NOT LIKE ALL THE TIME. I'VE TRIED TO REMOTELY AND MANUALLY LOCK THE DOOR; HOWEVER, IT IS NOT WORKING PROPERLY.
Nov 10, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
AS I WAS DRIVING THE VEHICLE THE GEAR SHIFTED ON ITS OWN FROM DRIVE INTO NEUTRAL. BROUGHT THE VEHICLE TO A STOP. I PLACED THE VEHICLE BACK INTO DRIVE. I DROVE A SHORT DISTANCE AND THE CAR WILL NOW ONLY GO FROM DRIVE TO NEUTRAL. THE KEY IS STUCK IN THE IGNITION. TOOK IT TO THE VW DEALERSHIP AND WAS TOLD THE GEAR SHIFT BOX IS DEFECTIVE BUT NO LONGER COVERED UNDER WARRANTY. CONTACTED VW CORP AND OPENED A CASE WITH THE REGIONAL CASE MANAGER. STILL WAITING TO HEAR FROM THEM. I WAS TOLD AT THE DEALER THAT IT WASN'T SAFE TO DRIVE AS IT IS. WHEN I ASKED SINCE IT'S NOT SAFE TO DRIVE WILL THEY BE REPLACING IT AT NO COST? STATED NO SINCE THEY HAVE NO RECALL UNDER MY VIN # AND NO LONGER UNDER WARRANTY.
Jun 09, 2015
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
RIGHT SIDE DRIVE SHAFT AND LEFT SIDE DRIVE SHAFT FAULTY. VACUUM PUMP LEAKING OIL BAD, AND NEW GASKET NEEDED. LEFT SIDE REAR DOOR LATCH ALSO DOES NOT LOCK POSING A THREAT TO SAFETY AND LEAVING POSSIBILITY FOR ROBBER, VEHICLE DAMAGE AND OR BODILY HARM DUE TO INTRUDER. *TR
Mar 31, 2015
ELECTRICAL SYSTEM,ENGINE
1 complaint
CAR SHUTS OFF AND BATTERY LIGHT COMES ON IMMEDIATELY PUT ON EMERGENCY FLASHERS SO I WILL NOT GET HIT FROM BEHIND BOTH TIMES I HAVE BEEN STOPPED AT A TRAFFIC SIGNAL I PUT THE CAR IN PARK AND HAVE BEEN ABLE TO START THE CAR AGAIN TO GET TO A SAFE PLACE I DO NOT FEEL SAFE DRIVING THE CAR DO TO THE FACT IT COULD STOP AT ANYTIME FIRST I TOOK MY CAR TO MY CERTIFIED VW SPECIALIST HE RAN DIAGNOSTICS KEPT MY CAR FOR THREE DAYS DROVE IT BUT WAS UNABLE TO REPRODUCE TOOK MY CAR BACK THEN AGAIN THE NEXT WEEK SAME THING HAPPENED I HEARD A CLICK CAR SHUT DOWN AND BATTERY LIGHT CAME ON THIS TIME I DID NOT FEEL SAFE TO EVEN GET IT INTO THE DEALERSHIP SO I CALLED A TOW TRUCK TO HAVE IT TOWED TO THE DEALERSHIP. FEELING FRUSTRATED 2ND WEEK RENTING A CAR WAITING TO HEAR FROM THE DEALERSHIP TO MAKE THING WORSE I BOUGHT MY CAR NEW OFF THE SHOW ROOM FLOOR FROM [XXX] THAT DEALERSHIP HAS SINCE CLOSED DOWN I HAVE NOTICED CRACKING IF THE PAINT ON THE HOOD VEHICLE HAS NEVER BEEN IN AN ACCIDENT I WAS TOLD FROM A BODY SHOP THAT REPAIR WORK WAS DONE TO THE CAR PROBABLY BECAUSE IT WAS DAMAGED IN SHIPPING AND IF THE COST OF REPAIR IS NOT AT LEAST 6 PERCENT OF THE PURCHASE PRICE VW DOES NOT HAVE TO DISCLOSE TO CUSTOMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 24, 2014
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN DRIVING, A BURNING ODOR EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE CABLE FAILED CAUSING THE REAR BRAKE TO SEIZE AND EMIT SMOKE. AS A RESULT, THE BRAKE CABLE, THE REAR PADS, AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
Jul 22, 2014
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKING SYSTEM HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE DEFECT WAS REMEDIED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SEAT HAD MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED REPAIRING. THE VEHICLE WAS REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,100.
Mar 31, 2014
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
I NOTICED THE ENGINE LIGHT WENT ON FEW WEEKS AGO THEN THE SHAFTS' LIGHTS STARTED TURNING ON ALL AT THE SAME TIME (P-R-N-D). THE CAR WAS MOVING AND A KNOCKING SOUND STARTED WHEN THE WEATHER GETS HOT. I TOOK IT TO COUPLE OF CAR SHOP SERVICES AND NON WAS ABLE TO DEMONSTRATE THE PROBLEM BUT RATHER, THEY OFFERED TO CHANGE THE WHOLE TRANSMISSION FOR +4,500 DOLLARS SO THAT THEY WOULD WORK IT SIMPLY WITH A GOOD PROFIT! WHILE DRIVING EARLIER TODAY, THERE WAS A VERY WEIRD SOUND COMING FROM THE ENGINE AND I PLANED TO TAKE IT TO VW SERVICES SO THAT THEY'D TAKE A LOOK AT IT. UNFORTUNATELY, FEW MINUTES LATER THE CAR STOPPED MOVING AND I HAD TO PULL UP. I JUST FOUND OUT THAT VW IS CALLING VW JETTA 2006-2009, ENGINE 2.01 FOR THE EXACT SAME REASON. THOUGH, MY CAR IS 2.5 ENGINE BUT HAPPENED TO HAVE THE EXACT SAME PROBLEMS. I'M TOWING THE CAR TOMORROW MORNING AND I'LL TAKE IT TO VW SERVICES AND HOPEFULLY THEY WILL CONSIDER THIS INCIDENT FOR THE 2.5L CARS ALSO. *TR
Dec 04, 2013
STRUCTURE,VISIBILITY/WIPER
1 complaint
WAS ATTEMPTING TO BACK UP UNTIL VEHICLE STRUCK AN OBJECT THAT WAS OBSCURED DUE TO THE HEADLINER OF THE VEHICLE THAT HAS FALLEN OFF THE CEILING. HEADLINER IS ALMOST COMPLETELY OBSTRUCTING ALL REAR VIEW THROUGH THE REAR GLASS OF THE CAR. *TR
Nov 07, 2013
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
A LIGHT CAME ON THE DASHBOARD WITH THE ICON OF THE AIRBAG. I LOOKED IT UP AND FOUND THAT IT WAS A WARNING LIGHT TELLING ME THAT THE SENSORS IN THE SEAT THAT DETECT SOMEONE SITTING IN THE SEAT WERE FAULTY AND COULD RESULT IN AIRBAGS NOT DEPLOYING IN THE EVENT OF AN IMPACT. OTHER OWNERS OF VW JETTAS FROM 2007 AND YEARS BEFORE AND AFTER HAVE EXPERIENCED THIS. THERE HAS BEEN NO RECALL ALTHOUGH MANY OWNERS, INCLUDING MYSELF, THINK THERE SHOULD BE. *TR
Oct 25, 2013
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WAS DRIVING ON THE FREEWAY AT ABOUT 3 IN THE AFTERNOON TRAVELING AT APPROXIMATELY 60 MPH WHEN CAR STOPPED ACCELERATING IN THE MIDDLE OF ON GOING TRAFFIC. POWER TO VEHICLE DYED OUT CAUSING ME TO STALL IN THE CENTER OF A BUSY FREEWAY. THIS PROBLEM HAS OCCURRED SEVERAL OTHER TIMES. I HAVE CALLED VOLKSWAGEN BUT THEY WOULD NOT TAKE FULL RESPONSIBILITY FOR ON GOING PROBLEM.. MY VEHICLE HAS AN EXTENDED WARRANTY BECAUSE OF THIS KNOWN PROBLEM BUT YET THEY WILL ONLY COVER 25% OF REPAIR COST.. THIS VEHICLE IS A HAZARD.. SOMEBODY PLEASE ADDRESS THIS ISSUE QUICK BEFORE THERE IS A CASUALTY.. *TR
Aug 20, 2013
AIR BAGS,STRUCTURE
1 complaint
EVEN AFTER SUCH A BIG CRASH AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALED.I AM NOT SERIOUSLY INJURED BUT HAVE SEVERE PAIN IN THE NECK AND SHOULDERS.I AM THE LUCKY ONE THAT I SURVIVED WITH OUT ANY MAJOR INJURIES BUT TOO WORRIED ABOUT THE AIRBAGS BECAUSE LOT OF PEOPLES OUT THERE DRIVING THE SAME MODEL. PLEASE CONSIDER THIS HAS HIGH PRIORITY. I HAVE PICTURES OF THE CAR THAT I CAN SEND IN CASE YOU NEED THEM. *TR
May 14, 2013
FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
I WAS DRIVING ON A FREEWAY WHEN LARGE PIECES OF TIRE STARTING FLYING IN THE ROAD FROM A SEMI-TRUCK. SEVERAL VEHICLES WERE ATTEMPTING TO AVOID BEING STRUCK, WHEN A LARGE PIECE FLEW UP AND HIT UNDER MY CAR. THE OUTCOME WAS A HOLE IN MY GAS TANK WHICH THEN PROCEEDED TO LEAK FUEL ONTO THE HIGHWAY. I HAD TO PULL OVER DUE TO THE DAMAGE. I UNDERSTAND THIS IS CONSIDERED "ACTIVE DAMAGE" AND SHOULD NOT HAVE OCCURRED DUE TO SAFETY STANDARDS THAT SHOULD BE IN PLACE. I WAS THANKFUL THERE WERE NO SPARKS IN THE IMMEDIATE VICINITY OR I WOULD NOT BE HERE NOW. *TR
Apr 04, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
AS I WAS DRIVING 65MPH ON THE HIGHWAY MY CAR COMPLETELY SHUT DOWN. I HAD NO LIGHTS, NO GAS, NO ANYTHING. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. AFTER ABOUT 20 MINUTES, THE CAR STARTED BACK UP, BUT I ONLY MADE IT ABOUT 1.5 MILES BEFORE IT DID IT AGAIN. VW DEALERSHIP REPLACED MY ENTIRE COMPUTER MODULE (J519) AND THEN LET ME LEAVE THE LOT. I CONTINUED TO HAVE TROUBLE STARTING THE CAR. THE DEALERSHIP REPLACED THE RELAY FOR THE STARTER BECAUSE IT WAS OVERHEATING. I AM NOW (OCT 2012) HAVING ISSUES WITH THE UNLOCKING OF MY DRIVER SIDE DOOR. *TR
Nov 30, 2012
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
REAR PASSENGER SIDE DOOR LOCK FAILS TO ENGAGE. *TR
Oct 26, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING ON A MAJOR HIGHWAY, MY VW'S DSG TRANSMISSION STARTED SLIPPING AND SHIFTING ERRATICALLY. THE ENGINE RPMS WOULD INCREASE TO 6000 THEN DROP SUDDENLY TO 500. WHILE THIS WAS HAPPENING, THE ENGINE WOULD SUDDENLY REENGAGE, CAUSING THE CAR TO SURGE AND BUCK. THE TRANSMISSION WOULD THEN SLIP AGAIN, AND THE ENGINE SURGING AND VEHICLE BUCKING CYCLE WOULD CONTINUE. SYMPTOMS OF THE DSG TRANSMISSION FAILURE OCCURRING; TRANSMISSION WOULD SLIP. RPMS WOULD INCREASE THEN DECREASE SUDDENLY AND WITHOUT WARNING. ENGINE WOULD ENGAGE THEN DISENGAGE CAUSING THE VEHICLE TO VIOLENTLY BUCK, SHAKE, AND JERK. THE PRNDS NOMENCLATURE WOULD FLASH RAPIDLY, INDICATING A FAULT WITHIN THE SYSTEM. THE FINAL INDICATION OF THE SEVERITY OF THE DSG TRANSMISSION'S COMPLETE FAILURE WAS THE CARS INABILITY TO MOVE UNDER THROTTLE. THE CARS VELOCITY WAS COMPLETELY UNCONTROLLABLE. I AM VERY METICULOUS ABOUT THE MAINTENANCE OF MY VEHICLES. VW REQUIRES A FLUID AND FILTER CHANGE AT 40,000 FOR THE DSG. I HAD MINE DONE AT 39,000 THIS HAPPENED ON I70 ON THE BORDER OF PA/MD. I WAS ABLE TO MOVE THE CAR TO THE SHOULDER WITHOUT LOSS OF LIFE OR PROPERTY. HOWEVER, HAD THIS DSG/TRANSMISSION FAILURE OCCURRED ON 495 IN VA/MD, ( WHICH WAS MY LOCATION JUST 2 HOURS PRIOR) THE RESULTS COULD HAVE BEEN CATASTROPHIC. VW IS WELL AWARE OF THIS ISSUE WITH ITS DSG TRANSMISSION, BOTH DOMESTICALLY AND INTERNATIONALLY. NOTE THE VIN SPECIFIC RECALL IN THE US FOR DSG/MECHATRONIC/ TEMP SENSOR. HOWEVER, THIS ISSUE IS WIDESPREAD. MY VIN IS NOT SPECIFIED IN THE RECALL, YET MY VEHICLE HAS EXPERIENCED THE SAME ISSUE AND FAILURE AS THAT SPECIFIED IN THE RECALL. THE FAILURE OF MY DSG TRANSMISSION WAS COMPLETELY UNEXPECTED AND WITHOUT WARNING. HAD I NOT HAD THE OPPORTUNITY TO PULL MY CAR SAFELY TO THE SIDE OF THE ROAD, THE RESULTS COULD HAVE BEEN SEVERE INJURY OR WORSE YET, LOSS OF LIFE FOR ME OR OTHER DRIVERS. *TR
Apr 22, 2012
VISIBILITY,STRUCTURE
1 complaint
DOOR MIRRORS CORRODING, DRIVERS SIDE BROKE OFF WHILE HAND WASHING WITH SPONGE.VW WILL NOT REPLACE BECAUSE WARRANTY HAS EXPIRED. CAR IS FIVE YEARS OLD AND IN EXCELLENT CONDITION, NO SIGN OF RUST ANYWHERE. *TR
Mar 28, 2012
LATCHES/LOCKS/LINKAGES
1 complaint
BACK RIGHT SIDE PASSENGER DOOR LOCK FAILS TO LOCK DEALERSHIP SAID 9 TIMES OUT OF 10 IT IS THE LOCK MODULE THAT MALFUNCTIONS AND IS VERY COMMON IN JETTA'S. *TR
Feb 07, 2012
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
POOR OBD ON 2007 VW JETTA FOR ENGINE SPEED SENSOR. [XXX] IS THE VIN OF THE CAR, RECENTLY THE ENGINE BEGIN TO STALL/DIE SOON AFTER STARTING, UNABLE TO HOLD THE IDLE SPEED BUT THERE WAS NO MIL/CHECK ENGINE LIGHT, UPON SEVERAL ATTEMPTS IT USED TO RUN FINE IT CONTINUED FOR SEVERAL WEEKS. ONE FINE DAY MY WIFE AND 2.5 MONTH BABY WERE DRIVING ON I-75 SOUTH TO DETROIT DOWNTOWN AND CAR STOPPED IN THE MIDDLE OF THE FREEWAY- IT JUST STOPPED FOR NO REASON NO MIL OR CHECK ENGINE LIGHT EVEN AFTER THESE EVENTS. IT CAME BACK UP RUNNING AGAIN AFTER SHE WAS ABLE TO START THE ENGINE AGAIN. ON THE SAME DAY WHILE SHE WAS DRIVING BACK FROM THE OFFICE IT STOPPED WHILE GETTING OUT OF THE PARKING LOT AGAIN NO CHECK ENGINE LIGHT. IT WAS THE SCARIEST DAY, WE TOWED THE CAR BACK HOME EVEN THOUGH IT WAS STARTING AGAIN DUE TO THE FACT THAT THERE WAS SOMETHING SERIOUSLY WRONG WITH THE VEHICLE. ON 25TH MARCH 2011 I STARTED THE CAR IN THE MORNING THEN I SAW THE CHECK ENGINE LIGHT ON DASH BOARD FOR THE FIRST TIME, AND DROPPED IT OFF AT FOX AUTOMOTIVE DEALER IN ROCHESTER HILLS MI. WHERE THEY WERE NOT COURTEOUS IN DEALING WITH THIS PROBLEM, AND FOUND THE ENGINE SPEED SENSOR [CRANK ANGLE SENSOR] WAS FOUND BROKEN, REPLACEMENT OF THE SAME SEEM TO HAVE RESOLVED THE ISSUE. HOWEVER THE MAIN CONCERN IS THE OBD DID NOT WORK WHEN IT SAW SEVERAL MISFIRES AND ENGINE SPEED ISSUES, WHICH COULD HAVE PREVENTED MY WIFE AND BABY NOT TO DRIVE TO WORK ON FREEWAY, THIS IS A SERIOUS CONCERN. IT IS ESSENTIAL THAT VW DEALER SHOULD ALSO ADDRESS SUCH SERIOUS ISSUES WITH SOME CONCERN AND IMPORTANCE WHERE THEY DID NOT GIVE ANY OPPORTUNITY FOR ME TO DROP OFF THE VEHICLE FOR REPAIR THE SAME DAY I TOWED THE VEHICLE BACK FROM MY WIFE'S OFFICE, AFTER FEW DAYS OF GAP I WAS ABLE TO DROP THE VEHICLE WHERE THEY WORKED ON IT AFTER FEW DAYS OF WAIT TIME, THEY EVEN RECOMMENDED ME TO DRIVE BACK THE CAR WITH CHECK ENGINE LIGHT IF I NEED VEHICLE THE SAME DAY OR EARLY. I REQUEST THE USA GOV.'T TO LOOK INTO THIS MATTER IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 15, 2011
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
THE 2007 JETTA 2.5 HAS A FRONT AIR VENT WHICH HAS BEEN DESIGNED POORLY AND MAKES A RATTLING SOUND. THE FIXED IT SEVERAL TIMES AND IT STILL MAKE SOUNDS AND SEVERAL OF MY FRIENDS HAVE THE SAME ISSUE WITH THEIR JETTA. *TR
Jan 03, 2011
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY CAR ACCELERATED WHILE I WAS MAKING A "PANIC STOP" MY FOOT WAS ON THE BRAKE AND NO BRAKES WERE BEING ACTIVATED AND THE CAR ACTUALLY SPED UP UNTIL I PUSHED IN THE CLUTCH. BY THAT TIME IT WAS TOO LATE AND I TAPPED THE CAR IN FRONT OF ME. I BELIEVE THIS HAPPENED DUE TO THE CARS ESP FEATURE WHICH SENSES DRIVER INPUT AND HELPS TO MAKE THE "CORRECT" ACTIONS TO AVOID AA LOSS OF CONTROL. I JAMMED ON MY BRAKES AFTER HARD ACCELERATION AND WHILE PUSHING THE BRAKE PEDAL I JERKED THE STEERING WHEEL. DURING OPERATING SPEED THESE ACTIONS WOULD CAUSE UNDERSTEER AND I ASSUME THE CAR HAS BEEN PROGRAMMED TO RELEASE PRESSURE TO THE BRAKES AND REAPPLY THROTTLE TO REENGAGE FULL STEERING RESPONSE BUT I WAS LEAVING A STOP SIGN WHEN I NOTICED THE CAR IN FRONT OF ME STOPPED. IM NOT THINKING THAT THIS IS A DEFECT BUT RATHER WANTED TO BRING IT TO YOUR ATTENTION AFTER I JUST READ THE SYMPTOMS OF TOYOTAS MALADY. THE PROBLEM THEY ARE HAVING COULD BE DUE TO A FAULT IN A SIMILAR SYSTEM. I'M A TECH. IN THE MOTORCYCLE INDUSTRY AS WELL AS A PERFORMANCE DRIVING ENTHUSIAST. MY CREDENTIALS MIGHT NOT MATTER BUT I'M FULLY AWARE OF THE ACTIONS I TAKE BEHIND THE WHEEL AS WELL AS HAVING AN UNDERSTANDING OF THESE "FLY BY WIRE" SYSTEMS. *TR
Mar 03, 2010
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC
1 complaint
I HAVE 2007 VOLKSWAGEN JETTA WOLFSBERG ED AND I AM HAVING SERIOUS ISSUE WITH THE REAR BRAKES. I BOUGHT THIS BRAND NEW AT 60 MILES ON IT IN JUNE 2007.. AROUND 18/19K I HAD TO REPLACE REAR BRAKES N ROTORS CAUSE THEY WERE WORN AND WERE RUBBING METAL ON METAL.. I WENT TO THE VW SERVICE THEY SAID IT MAY HAVE BEEN THE EBRAKE NOT ADJUSTED CORRECTLY.. THEY REPLACED EVERYTHING UNDER WARRANTY AFTER ARGUING WITH THEM.. THEY TRIED TO SAY IT'S THE WAY I DRIVE OR I MUST HAVE DRIVEN WITH THE EBRAKE ON.. R U KIDDING ME!!!! I BEEN DRIVING FOR 10 YRS.. AND IF IT WAS THE WAY I DRIVE WHY HAVEN'T THE FRONT BRAKES GONE? THEY ARE STILL THE ORIGINAL BRAKES TO THIS DATE 2-12-10.. ANYHOW SO THEY REPLACED IT. RIGHT NOW I'M AT 29K GUESS WHAT.. I HAD TIRES CHANGED OUT AND MY REAR BRAKES ARE AT 30% LEFT.. THIS IS INSANE 10K AN I HAVE TO CHANGE REAR BRAKES AGAIN?? MEANWHILE I STILL HAVE ORIGINAL FRONT BRAKES ON THE CAR WITH 2/3 OF LIFE ON THEM! MY TRUSTED/PERSONAL MECH SAID THERE HAS TO BE SOMETHING WRONG WITH THE BRAKING SYSTEM OR HYDRAULICS.. THERE'S NO WAY I SHOULD BE ALMOST ON MY 3RD SET OF REAR BRAKES WITHOUT EVEN TOUCHING MY FRONT BRAKES.. HE SAID THAT IS NOT NORMAL.. I HAD A 95 CAMRY BOUGHT IT USED HAD THAT FOR 2.5 YRS AND ONLY REPLACED ALL BRAKES 1 TIME...AND ISN'T THE STOPPING POWER ON ALL VEHICLE IN THE FRONT BRAKES.. ITS A FW DRIVE CAR... THIS IS GETTING RIDICULOUS.. AT THIS RATE ILL BE CHANGING BRAKES EVERY 3 OIL CHANGES.. HOW DOES THIS MAKE SENSE TO THE VW COMPANY OR ANY MECHANIC FOR THAT MATTER?... PLEASE RECALL THIS VEH FOR REAR BRAKE ISSUE.. NOBODY HAS 400 DOLLARS EVERY 10K FOR BRAKES.. PLEASE DO THE RIGHT THING!! *TR
Feb 11, 2010
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
NO PRECIPITATING EVENTS. WHILE DRIVING, ENGINE CUTS OUT FOLLOWED IMMEDIATELY BY BATTERY LIGHT COMING ON, HAVE 30 SECONDS-60 SECONDS TO GET OFF THE ROAD TO AVOID COLLISION. CAR DOES NOT RESTART. HAS HAPPENED 4X TOTAL SO FAR, TWICE WHILE DRIVING 60MPH ON HIGHWAY. DEALERSHIP HAS EACH TIME REPLACED FRIED FUSE TO FUEL PUMP RELAY. AFTER THE 3RD TIME THEY REPLACED THE MODULE THAT CONTROLS THE CENTRAL ELECTRICAL SYSTEM (I WAS TOLD THIS MODULE HAD BEEN UPGRADED 9X BY VW SINCE MY 07 VEHICLE). THIS TIME THEY ARE REPLACING THE FUEL PUMP & SENDING ME HOME W/EXTRA FUSES & SHOWING ME HOW TO REPLACE THEM SO I AM NOT STRANDED ON THE HIGHWAY (!) I DO NOT HAVE THE OLD PARTS FROM THEM. I HAVE BEEN VERY FORTUNATE TO WALK AWAY UNINJURED DUE TO QUICK REACTION & PLAIN LUCK EVEN IN RUSH HOUR. THIS IS A 2007 VW JETTA, WOLFSBURG EDITION PURCHASED NEW ON 2-8-07, MAINTENANCE FOLLOWED EXACT, FUEL TANK KEPT AT 1/2-FULL. PROBLEMS BEGAN @28,608K NOW AT 41,817K. *TR
Jan 21, 2010
POWER TRAIN,EQUIPMENT
1 complaint
THE CAR BEGAN TO HAVE JERKY SHIFTS AND THEN BEGAN LURCHING AT SLOW SPEEDS IN FIRST. IN CERTAIN CASES THE GEAR WOULD GRAB AND THEN LET GO ALLOWING THE CAR TO SUDDENLY ROLL BACKWARDS ON HILLS. THE MECHATRONICS UNIT WAS REPLACED AFTER 35000 MILES AND THEN THE SECOND UNIT LASTED FOR 1300 MILES. I AM NOW WAITING FOR MY SECOND REPLACEMENT UNIT. NOTE THIS IS A JETTA GLI WITH 2.0T AND 6 SPEED DSG TRANSMISSION. *TR
Jul 28, 2009
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
PURCHASED NEW VEHICLE 07/21/07 AND ON 12/09/08 I HAD TO HAVE THE REAR BRAKES AND ROTORS REPLACED ON MY NEW 2007 VW JETTA WITH LESS THAN 16,000 MILES ON IT! THIS IS MY 4TH VW AND I HAVE NEVER EXPERIENCED THIS ISSUE SO SOON BEFORE. MY PREVIOUS VW THAT I'VE BROUGHT TO THE SAME DEALER FOR THE LAST 8 YEARS NEVER HAD THIS ISSUE. I FIND IT INAPPROPRIATE FOR VW TO SELL ME A VEHICLE WITH SUB STANDARD PARTS THAT REQUIRES A LOT OF MONEY TO REPLACE - WITH NO DISCLAIMER. I'VE COME TO EXPECT BETTER QUALITY FROM VW. WHICH WAS THE MAIN REASON AS TO WHY I PURCHASED A NEW VEHICLE FROM VW AGAIN. TO ADD, I'LL HAVE TO GO THROUGH THIS AGAIN EVERY 15,000 MILES OR SO. IT IS NOT A BREAKING HABIT AS MY PRIOR RECORDS WITH VW WILL SHOW THAT IS NOT THE CASE. WHILE CUSTOMER. *TR
Dec 12, 2008
VISIBILITY,AIR BAGS
1 complaint
2007 VOLKSWAGEN JETTA HAD A RATTLING NOISE IN THE WINDSHIELD. CONSUMER STATES THAT THE NOISE GREW IN INTENSITY AND ANNOYANCE. HE TRIED TO FIND THE LOCATION OF THE NOISE AND LIGHTLY TAPPED THE WINDSHIELD AND IT CRACKED. *NJ THE CONSUMER STATED AFTER THE WINDSHIELD CRACKED, THE AIR BAG LIGHT ILLUMINATED. THE DEALER CLAIMED A ROCK MAY HAVE HIT THE WINDSHIELD, HOWEVER THE CONSUMER STATED THAT WAS NOT THE CASE. THE DEALER ALSO STATED THE AIR BAG LIGHT ILLUMINATING HAD NOTHING TO DO WITH THE CRACKED WINDSHIELD. THE DEALER FIXED THE AIR BAG PROBLEM, BUT THEY DID NOT FIX THE WINDSHIELD. *JB
Sep 12, 2008
SEAT BELTS
1 complaint
SEATBELTS. BOTH OF MY FRONT SEATBELTS STOPPED RETRACTING, THEN LOCKED UP AND COULD NOT BE PULLED OUT IN ORDER TO FASTEN. DEALER REPAIRED, BUT THIS MAY BE AN ONGOING ISSUE. *TR
Aug 29, 2008
AIR BAGS,EQUIPMENT
1 complaint
AIR BAG LIGHT COMES ON AND STAYS ON IN THE VEHICLE UNTIL ENGINE IS STOPPED. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE BACK IN JULY OF 2007. THEY'VE RESET THE CODES, REPLACED THE SEATBELT BUCKLE AND RESET THE CONNECTORS THAT HAVE SOMETHING TO DO WITH THE AIRBAGS AND NOTHING HAS WORKED. I'VE TAKEN IT BACK TO THE ORIGINAL DEALER (WHERE I PURCHASED THE CAR) FOUR TIMES FOR THE SAME PROBLEM AND IT'S STILL NOT FIXED. I'VE CALLED VOLKSWAGEN OF AMERICA ABOUT THIS PROBLEM AND THEY'VE DONE NOTHING. THEY SUGGESTED I BRING IT BACK TO THE DEALERSHIP. *TR
Jan 21, 2008
EQUIPMENT
1 complaint
TL*- THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE RADIO WILL RANDOMLY PLAY EXTREMELY LOUD WITHOUT WARNING. THIS OCCURRED WHEN DRIVING AT ANY SPEED. THE DEALER STATED THEY ARE UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 700 MILES.
Mar 21, 2007
Frequently Asked Questions
How many problems does the 2007 VOLKSWAGEN Jetta have?
The 2007 VOLKSWAGEN Jetta currently has 201 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2007 VOLKSWAGEN Jetta?
The most common problems reported for the 2007 VOLKSWAGEN Jetta are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2007 VOLKSWAGEN Jetta problem data come from?
All problem and complaint data for the 2007 VOLKSWAGEN Jetta comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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