2008 VOLKSWAGEN Jetta Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
188
Complaints Reported
Complaints by Component
POWER TRAIN
41 complaints
The contact owns a 2008 Volkswagen Jetta. The contact stated while driving 65 MPH, the vehicle started shuddering and swaying in the rear of the vehicle. The contact slowed down and proceeded to drive. There were several unknown warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,349.
May 24, 2022
VEHICLE SUDDENLY COMES OUT OF GEAR. WILL NOT LET YOU SELECT FORWARD OR REVERSE ,LEAVING YOU STUCK IN A POSSIBLE DANGEROUS SITUATION. THROWS CODE P0717 , TRANSMISSION SPEED SENSOR. AFTER SOME RESEARCH I'VE DISCOVERED THIS IS A COMMON ISSUE AND RECALLS HAVE BEEN ISSUED IN OTHER COUNTRIES.
Oct 20, 2020
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM THE TRANSMISSION. THE INSTRUMENT PANEL DISPLAY SHOWED THAT THE TRANSMISSION INDEPENDENTLY SWITCHED FROM DRIVE TO NEUTRAL AS THE VEHICLE LOST MOTIVE POWER. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVESHAFT BOLTS LOOSENED AND A HOLE WAS PRESENT WHICH CAUSED TRANSMISSION FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Feb 28, 2020
VEHICLE WILL NOT SHIFT PROPERLY AND GOES INTO LOMPODE. CANNOT ACCELERATE. IT HAS HAPPENED WHILE DRIVING ON HIGHWAYS, IN STOP AND GO TRAFFIC, AND WHILE BACKING OUT OF PARKING SPOTS. THE CAUSE OF THE PROBLEM IS THE MECHATRONICS UNIT .
Jan 16, 2019
WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING DOWN A CITY ROAD, GOING ABOUT 30MPH, THE CAR STOPPED ACCELERATING. SHE THEN NOTICED PRNDS WAS FLASHING ON THE DASH. LUCKILY, SHE WAS NOT FAR FROM HOME, SHE WAS ABLE TO CONTINUE DRIVING IT HOME. WE PARKED THE CAR UNTIL WE WERE ABLE TO HAVE IT TOWED TO THE NEAREST DEALERSHIP, WHICH IS 88MILES AWAY. THE CAR IS UNDRIVEABLE AT THIS POINT. . THE DEALERSHIP INFORMED ME THAT THE MECHATRONIC UNIT HAS FAILED AND NEEDS REPLACED, QUOTING ME $2800.00. I'VE TRIED CONTACTING VOLKSWAGEN ABOUT THIS ISSUE AND ALL THEY TELL ME IS HER VIN NUMBER IS NOT INCLUDED IN THE RECALL EVEN THOUGH HER CAR IS HAVING THE EXACT SAME ISSUES AS THE OTHER RECALLED 2008 VW JETTAS.
Nov 27, 2017
+ 36 more complaints for this component
ELECTRICAL SYSTEM
19 complaints
The ignition switch gets stuck sometimes and I can't crank my car nor turn it off I'm just dating that because that's what's going on on my end. Therefore, I've had times where I can't crank my car or I can't turn it off when I need to. So you may tell me if there was a recall on ignition switch or whatever
Dec 20, 2024
The contact owns a 2008 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed during the daytime, the speedometer failed to illuminate adequately, causing her to be unable to see the speed she was driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Dec 08, 2022
car go into a safe mode take to dealer they said car is no reparable because the part they need is no longer made by VW and is no a substitution part for it. so basically they talk me to send it to a junk lot or I can buy a new car and they will gime some money for it also at the end they recommend a shop that maybe be they can fixit so I think why ???? ia safety advised for a dealer.????
May 13, 2022
The contact owns a 2008 Volkswagen Jetta. The contact stated the front driver’s side seat heaters would overheat when choosing option 1 or 2 and failed to turn off. The contact stated that the heat was overwhelming for her and would feel like it was burning her back. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
Dec 27, 2021
COULD NOT START VEHICLE BUT ONCE ABLE TO START WAS UNABLE TO TURN OFF VEHICLE. KEY IS STUCK IN IGNITION IN THE ON POSITION. HAD TO DISCONNECT BATTERY AND PULL FUEL PUMP RELAY TO KILL POWER. DID SOME RESEARCH AND THIS SEEMS TO BE A COMMON AND EXPENSIVE MANUFACTURE DEFECT FOR CERTAIN VOLKSWAGEN MODELS. DUE TO THE REQUIRED KNOWLEDGE AND SPECIALIZED TOOLS NEEDED TO REPAIR THIS ISSUE, VW SHOULD HAVE RECALLED AND REPAIRED. THIS HAS BEEN AN ONGOING ISSUE BUT NOW UNABLE TO DRIVE.
Jun 14, 2020
+ 14 more complaints for this component
AIR BAGS
17 complaints
The contact owns a 2008 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 253,000.
Nov 07, 2024
Airbag warning light is on.
Jul 23, 2024
HORN STOPPED WORKING AND AIRBAG WARNING LIGHT ILLUMINATED. TOOK CAR TO VW DEALERSHIP AND THEY ADVISED I NEED AN AIR BAG SPRING. CHECKED ONLINE AND VW ISSUED RECALL NOTICES FOR SIMILAR ISSUE FOR NEWER MODELS, BUT NOT THIS MODEL. VW DEALERSHIP OFFERED ESTIMATE OF $554.88 PLUS TAX AND SHOP SUPPLIES. VW SHOULD EXTEND RECALL TO MORE YEARS SINCE THIS IS A KNOWN ISSUE.
Aug 23, 2019
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE REAR PASSENGER SEAT. THE INDEPENDENT MECHANIC RESET THE AIR BAG WARNING INDICATOR; HOWEVER, THE INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO AN AIR BAG FAILURE LOCATED AT THE DRIVER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.
Feb 09, 2018
YELLOW AIRBAG LIGHT WOULD STAY ON WHEN CAR WAS ON. I CHECKED WITH VW DEALER TO SEE IF THERE WAS A RECALL AND WAS ADVISED NO. THIS IS THE SAME PROBLEM THAT THE 2010 THRU 2016 VW ARE HAVING. DEALER ADVISED TO REPLACE THE CLOCKSPRING AND HARNESS DUE TO BUILD UP OF DUST IN THE STEERING HUB. COST OF REPAIR $678.74 PLUS A 3WEEK WAITNG TIME FOR PART TO ARRIVE AT THE VW DEALER.
Nov 24, 2017
+ 12 more complaints for this component
SERVICE BRAKES, HYDRAULIC
13 complaints
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE WAS DEFECTIVE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE REAR DRIVER SIDE BRAKE PADS WERE WORN PREMATURELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 38,000. UPDATED 07/06/12 *BF UPDATED 07/12/12.*JB
Jan 11, 2012
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR BRAKE PAD LOCKED WHILE DRIVING, DUE TO THE BRAKE PAD BEING STUCK. WHEN THE CONTACT PUT THE VEHICLE IN PARK, THE BRAKE PAD FELL OFF ONTO THE FLOOR. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW BRAKE CALIPER AND BRAKES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST THE CONTACT WITH THE REPAIRS. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 49,000.
Jun 28, 2011
REAR BRAKE PADS ON MY 2008 VOLKSWAGEN JETTA ARE WORN DOWN TO NOTHING AND MY FRONT BRAKE PADS ARE JUST ABOUT PERFECT. HAVE NOTICED MANY ONLINE FORUMS HAVE MENTIONED THIS PROBLEM AS WELL. *TR
Nov 22, 2010
I HAVE A 2008 VW JETTA AND I HAVE HAD TO HAVE THE BRAKE PADS, ROTORS AND CALIPERS REPLACED NOW FOR A 3RD TIME. THE FIRST 2 TIMES HAPPENED WITHIN THE FIRST 12 MONTHS OF OWNING THE VEHICLE. *TR
Nov 10, 2010
I HAVE EXPERIENCED A CHALLENGE WITH MY REAR BRAKES ON MY 2008 VOLKSWAGEN JETTA SO I BEGAN SEARCHING FOR INFORMATION FROM OTHERS ON THE INTERNET. REFER TO WWW.EDMUNDS.COM FOR OTHER CONCERNS REGARDING SIMILAR CONCERNS. I AM NOT THE ONLY INDIVIDUAL EXPERIENCING THESE CHALLENGES. NOW LET ME DESCRIBE MY SITUATION. I NOTICED SOME SQUEAKING HERE AND THERE AROUND 26,000 MILES. I ASKED THE DEALERSHIP ABOUT THE NOISE AT THAT TIME. THEY DIDN'T SHARE THAT ANYTHING WAS WRONG SO I DROVE OFF THE LOT. FROM THAT POINT FORWARD, I HEARD THE SAME SQUEAKING NOISE ONLY WHEN IT RAINED AND THEY MENTIONED THAT HAPPENS WHEN FROST GETS IN BETWEEN THE ROTORS AND PADS SO I DID NOT THINK MUCH OF IT. WHEN I DROVE INTO THE DEALERSHIP AT 31,000 MILES THEY SHARED MY REAR BRAKES WERE BETWEEN 2-3; THEREFORE THE REAR ROTORS WOULD NEED TO BE REPLACED. I SHARED MY CONCERNS AS A VOLKSWAGEN OWNER, (HAVE OWNED 4 IN THE LAST 5 YEARS), THAT IT SEEMED ODD THAT THE ROTORS HAD TO BE REPLACED AT SUCH A YOUNG AGE OF 31,000 MILES. THEY ASSURED ME THAT THEY DID NOTHING WRONG AND THEY ASSURED ME THAT THERE WAS NOT A RECALL ABOUT THIS ISSUE. OVERALL I AM DISAPPOINTED WITH MY DEALERSHIP IN THEIR RESPONSE CONSIDERING I HAVE BEEN A LONG STANDING CUSTOMER WHO DOES ALL OF MY SERVICE WITH THEM. AND I AM STILL LEFT WONDERING IF THERE IS AN ISSUE WITH THE MAKING OF THE CAR; THEREFORE CAUSING PRE-MATURE PROBLEMS WITH THE ROTORS. WHAT WOULD BE A NEXT STEP TO SHARE THIS INFORMATION? I WONDER HOW MANY OTHER PEOPLE HAVE BEEN AFFECTED. *TR
Apr 18, 2010
+ 8 more complaints for this component
UNKNOWN OR OTHER
8 complaints
Car was placed in park but key would not turn to off position and therefore would not come out of the ignition nor turn the car off. Inability to turn car off causing increased carbon dioxide released and higher change of fire occurring especially in poorly vented areas such as garage. This occurred right after an inspection and there were no warning or messages before or after this issue.
Jun 21, 2021
KEY GETS STUCK IN IGNITION WHILE TURNING OFF ENGINE.
Apr 05, 2021
MY CAR LEAKS ON THE FRONT AND REAR CARPET ON PASSENGER SIDE ONLY. IS MY AIR CONDITIONED HOSE STOPPED UP OR SUN ROOF DRAINS STOPPED UP.
Feb 19, 2020
IGNITION LOCK, I CANNOT NOT TURN THE KEY TO TURN ON THE CAR. IT WAS WORKING AND ONCE I PARKED THE CAR, I CAME BACK TO THE CAR AND THE KEY WILL NOT TURN AT ALL. I TRIED TURNING THE WHEEL AND JIGGLING THE KEY LOCK AND IT STILL WON'T BUDGE.
Jun 17, 2019
1.ON 3/23/2017 I PHYSICALLY SIGNED (INK SIGNATURE) TO PURCHASE A USED 2008 JETTA 2.WITHIN A WEEK THE 08 JETTA BROKE DOWN ON THE HIGHWAY 3.I IMMEDIATELY NOTIFIED (SELLER) PLEASANT VALLEY MOTORS, RALEIGH, NC (PVM) AND TOLD ME TO TOW IT TO MY HOME AND PVM WILL TOW THE VEHICLE WITH THEIR MECHANIC & FIX THE PROBLEM. 4.WHILE VEHICLE SAT FOR A WEEK, I HAD A MOBILE CO. CONDUCT A DIAGNOSTIC. RESULTS:REAR BRAKES ON DRIVER-SIDE WERE METAL TO METAL AND NEEDED TO BE REPLACED,ALSO CLUTCH WAS NOT FUNCTIONING, SLVE CYLINDER NEEDED TO BE REPLACED, ALSO NUT THAT HOLDS SHIFTER MECHANISM DOWN WAS BROKEN AND SOMEONE TRIED TO WELD IT BACK AND WOULD NEED TRANSMISSION TO REPAIR IT. 5.ON 3/31/2017 THE 08 JETTA WAS FINALLY PICKED UP BY PLEASANT VALLEY MOTORS 6.IN THE INTERIM, I HAD TO RENT VEHICLES TO GO TO WORK ETC. 7.PVM, OFFERED A VEHICLE IN WHICH THEY CAME UNANNOUNCED TO TOOK THE LOANER DUE TO THEM CLOSING DOWN ABRUPTLY. 8. ON MAY 12, 2017, WITH MY 08 JETTA IN THEIR POSSESSION STATED THEY WERE CLOSING AND I WILL NEED TO PAY THEIR UNKNOWN MECHANIC THE REPAIRS. 9. I REQUESTED FOR PVM TO FURNISH A MECHANICAL VEHICLE REPORT, LOCATION AND STATUS ON THE VEHICLE. I RECEIVED NOTHING BUT BACK AND FORTH CONFIRMATION FROM UNKNOWN REPS UPON PVM CLOSING. 10. PLEASE NOTE: I RECEIVED HARASSING PHONE CALLS FROM "AL" A SALES AGENT WITH PVM THAT WAS NEVER LICENSED TO SELL IN NORTH CAROLINA. 11. SINCE MAY 12, 2017, PVM AND THEIR MECHANIC WAS NEVER SEEN AND MY VEHICLE I NEVER HAD IN MY POSSESSION TO DATE. 12. I INFORMED CREDIT ACCEPTANCE ABOUT THIS ENTIRE ORDEAL AND CREDIT ACCEPTANCE THE LENDER STATED THEY CONDUCTED AN INVESTIGATION ON-SITE AFTER PVM CLOSED AND THEY DID NOT CONFIRM NOR PROVIDED ME DETAILS RESULTS OF THEIR INVESTIGATION SUCH AS DATE, TIME, AGENT WHO INVESTIGATED THIS AUTO FRAUD ETC. 13. IN RETURN, TO DATE HAVE ACCUMULATED BAD CREDIT REPORTING FROM CREDIT ACCEPTANCE, NO VEHICLE IN POSSESSION.
May 16, 2019
+ 3 more complaints for this component
VISIBILITY
8 complaints
THE WIPER BLADES LEAVE A UNBEARABLE STREAK RIGHT IN MY LINE OF SIGHT WHILE DRIVING MY 2008 JETTA WOLFSBURG. THE WINDSHIELD IS OUT OF CONTOUR FOR THE FACTORY WIPER BLADES. BOTH SIDES LEAVE STREAKS THAT ARE A DISTRACTION TO MY DRIVING ESPECIALLY IN RAINY WEATHER AT NIGHT. *TR
Sep 06, 2010
DRIVER SIDE FRONT AND REAR WINDOW AND PASSENGER SIDE FRONT AND REAR WINDOW LEAK WATER. *TR
Jun 15, 2009
ON MY FIRST DRIVE IN THE RAIN I COULD NOT SEE OUT THE WINDOW. I HAD TO PULL OFF THE ROAD BECAUSE THE DRIVER SIDE WINDSHIELD WIPER LEAVES A STREAK RIGHT IN THE LINE OF VISION WHEN IN USE. DEALER REPLACED THE WIPER, THE STREAK IS SMALLER, BUT THE PROBLEM REMAINS. IN ADDITION, NOW THAT WINTER IS HERE, IT IS ESPECIALLY DANGEROUS AS THE SNOW MELTS AND SALT AND SLUSH ARE HITTING THE WINDOW. THE WIPERS WILL NOT CLEAN IT PROPERLY. *TR
Jan 23, 2009
THE DRIVER SIDE WINDSHIELD WIPER LEAVES A 2 OR 3 INCH STREAK RIGHT IN THE CRITICAL VIEW OF THE DRIVER WHEN THE WINDSHIELD WIPERS ARE USED. VW ENGINEERING RESPONSE WAS THAT THEY DON'T SEE A PROBLEM WITH IT. WIPERS HAVE BEEN REPLACED AND ISSUE STILL REMAINED. *TR
Dec 14, 2008
THIS ISSUES INVOLVES THE FAILURE OF WINDSHIELD WIPERS SET ON THE HIGHEST SETTING TO REMAIN AT THAT SPEED. VW HAS CONFIRMED THE PROBLEM AT A DEALERSHIP BUT OFFERS NO FIX TO THE PROBLEM. ESCALATION WITHIN VW HAS YET TO PRODUCE A SATISFACTORY ANSWER TO THIS OBVIOUS PROBLEM. IN HEAVY RAIN, DRIVING IS UNSAFE BECAUSE THE WIPERS VARY IN SPEED AND TO KEEP A CONSTANT WIPER RATE REQUIRES REPEATED CHANGING OF THE SETTINGS. *TR
Oct 08, 2008
+ 3 more complaints for this component
ENGINE
7 complaints
THIS VEHICLE WILL NEED $1500. OF WORK TO PASS NYS INSPECTION.THE REAR MAIN SEAL HAS FAILED WHICH CAUSES A VACUUM LEAK THAT RESULTS IN AN EMISSIONS FAILURE. CEL. MY RESEARCH HAS INFORMED THAT THIS IS A VERY COMMON FAILURE.
Sep 01, 2019
FAULTY TIMING CHAIN TENSIONER
Mar 06, 2017
SINCE 2012, I HAVE HAD CHECK ENGINE LIGHTS THAT NO MECHANIC HAS BEEN ABLE TO DIAGNOSE, BECAUSE EVERYTHING WAS FINE WHEN THEY WOULD CHECK THE KNOCK SENSOR. THEY WOULD RESET IT, AND SEE IF IT CAME ON AGAIN. HOWEVER, THERE WOULD BE LONG PERIODS WHERE IT WOULDN'T COME ON. IT HAS NOT COME ON, SINCE NOVEMBER OF 2014. 4/13/2015, AT APPROXIMATELY 1900 HOURS, I WAS TRAVELING ON A MAJOR FREEWAY, IN AFTERNOON TRAFFIC IN HOUSTON. WHEN, MY ENGINE BEGAN TO DIE. MY CONTROL PANEL WENT DEAD, AND MY ENGINE WAS GRADUALLY DYING, WITH THE RADIO AND ELECTRICITY STILL WORKING. I ENDED UP BEING STRANDED IN A MOVING LANE, AT A SPLIT, WITH VEHICLES WHIZZING FROM 60-80 MPH. I CALLED FOR A WRECKER OVER A POLICE RADIO, BUT 5 MINUTES LATER MY VEHICLE RESTARTED LIKE EVERYTHING WAS FINE, DIED AND RESTARTED AGAIN ON SHOULDER OF FREEWAY. I THEN GOT OFF THE FREEWAY AND WENT PARKING LOT TO PARKING LOT GOT HOME, TOOK IT TO VW DEALERSHIP FIRST THING. DUE TO NO ENGINE LIGHT OR FAULT CODE, DEALERSHIP GUESSED IGNITION SWITCH. DUE TO PROBLEMS WITH DEALERSHIP, TOOK VEHICLE FROM THEM AND PAID FOR DIAGNOSTIC. DISCOVERED IN REPORT THEY LISTED MALFUNCTIONING CAMSHAFT, WHICH THEY WERE GOING TO TRY AND HAVE ME PAY. I HAD THE IGNITION SWITCH REPLACED, DIED ON ME AGAIN ON 4/19/15. BECAUSE SEARCHING WITH MY VIN DID NOT REVEAL DEFECTS OR INVESTIGATIONS AND MY VEHICLE WAS SERVICED FOR THE 1 RECALL -- I SEARCHED WITH THE ENGINE CODE "BPY", I FOUND THERE HAD BEEN AN INVESTIGATION AND VW DECIDED TO NOT DO A RECALL BUT "UPDATE", THUS DIDN'T HAVE TO GIVE OWNERS NOTICE. HOWEVER, THEIR OWN MECHANICS SEEM TO BE UNAWARE. I REALIZED THAT THE TECHNICIAN THOUGHT OF THE IGNITION SWITCH DUE TO GM BEING IN THE NEWS AFTER THE DEATHS, DUE TO SIMILARITIES. VW DID AN "UPDATE" TO SETTLE THE INVESTIGATION, DID NOT GIVE NOTICE, AND I WOULD HAVE HAD TO PAY EVEN THOUGH THEY AGREED TO EXTEND THE WARRANTY FOR 10 YEARS AND 120,000 MILES. *TR
Apr 19, 2015
I TOOK MY CAR IN TO HAVE OIL CHANGED AND TO HAVE MY AC LOOKED AT DUE TO STRANGE SMELL COMING FROM VENTS. PER DEALERSHIP REQUEST THEY STATED I SHOULD HAVE THE AC FLUSHED. I LEFT MY CAR THERE WITHIN 30 MINUTES OF DROPPING IT OFF THE DEALERSHIP CALLED ME TO TELL ME MY CAR DIED. THEY HAD HOOKED IT UP TO FLUSH THE AC AND THE ENGINE DIED. UPON THEIR INVESTIGATION A COMPRESSION TEST WAS PERFORMED AND IT WAS DETERMINED CYLINDERS 1,2,3 AND 5 SHOWED ZERO COMPRESSION WHILE 4 SHOWED 80PSI. THEY ARE STATING DUE TO IMPROPER CAM TIMING. FURTHER INVESTIGATION SHOWED THE SECURING BOLT ON THE INTAKE CAMSHAFT WAS LOOSE. IT IS NOW RECOMMENDED TO REPLACE THE CYLINDER HEAD AND RETIME THE CAMSHAFT TO THE CRANKSHAFT. MY CAR DID NOT SHOW ANY ISSUES LEADING UP TO THE OIL CHANGE, NO WARNING LIGHTS NOTHING. CLEARLY I SHOULD HAVE HAD SOME SORT OF WARNING SIGNS. *TR
Sep 08, 2014
THE CAM FOLLOWER FAILED RESULTING IN SEVERE ENGINE HESITATION UPON ACCELERATION MAKING THE CAR UNSAFE TO OPERATE. THE METAL THE PART IT IS MADE FROM IS NOT STRONG ENOUGH. THIS CAUSES IT TO WEAR THROUGH AND BREAK, WHICH IN TURN CAUSES SEVERE DAMAGE TO THE CAMSHAFT AND FUEL PUMP. AS A RESULT, ALL THREE PARTS MUST BE REPLACED AT GREAT EXPENSE. VOLKSWAGEN HAS CHOSEN TO COVER THIS REPAIR ON SOME BUT NOT ALL VEHICLES WITH THE IDENTICAL PROBLEM. THEY STATE THAT THEY ARE CHOOSING WHICH VEHICLES TO COVER BASED ON VIN # ALONE AND NOT ALL VEHICLES WITH THE IDENTICAL PROBLEM. THE FAILED PART EXTENDS BEYOND THEIR VIN # METRIC. THEY HAVE ACKNOWLEDGED THE PROBLEM AND HAVE CHOSEN TO COVER THE REPAIR ON SOME, BUT NOT ALL VEHICLES AFFECTED. THIS IS UNFAIR TO THOSE CONSUMERS STUCK WITH A BILL, WHILE OTHERS WITH THE IDENTICAL PROBLEM HAVE IT COVERED. *TR
Jul 10, 2013
+ 2 more complaints for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
6 complaints
IN 2011, THE RIGHT REAR DOOR STOPPED LOCKING. WHEN I WOULD TRY TO LOCK THE DOOR BOTH WITH THE INTERNAL LOCK SWITCH AND THE FOB, THE DOOR WOULD NOT LOCK. IT ALSO WOULD NOT CHIRP TO LET ME KNOW THAT ALL THE DOORS WERE LOCKED AND THE ALARM WAS SET. LOCKING THE DOOR WITH THE FOB DOES SET THE ALARM, HOWEVER YOU CAN OPEN THE REAR DOOR AND THE ALARM GOES OFF. IN SEPTEMBER OF 2014 THE LEFT REAR DOOR STOPPED LOCKING AS WELL...IT HAS THE EXACT SAME ISSUES AS THE RIGHT REAR DOOR NOT LOCKING...HOWEVER, IT IS SO FAR SOMEWHAT INTERMITTENT AND SOMETIMES WILL NOT OPEN AT ALL! *TR
Oct 02, 2014
I GOT LOCKED INSIDE THE CAR ON A HOT DAY WITH MY KID! I SAT IN THE BACK TO PLAY WITH HIM AND KEEP HIM COMPANY. THE DOOR CLOSED AND IT WOULD NOT UNLOCK NO MATTER HOW MANY TIMES I WOULD PULL ON THE LEVER. I WAS PINCHED BETWEEN THE CHILD SEAT, THE DRIVER'S SEAT (I KEEP IT PULLED BACK QUITE A BIT) AND THE DOOR. I COULD BARELY MOVE. MY WIFE HAD TO UNLOCK THE DOOR FROM THE OUTSIDE. THE DOOR LOCK/LATCH MECHANISM HAS (SINCE THIS INCIDENT) FAILED ON BOTH REAR DOORS. BOTH!!! WE CAN NO LONGER LOCK THE CAR WITHOUT SPENDING 10-15 MINUTES OPENING, CLOSING, WORKING THE REMOTE ETC, UNTIL IT FINALLY PRODUCES THE DESIRED BEEP WITH THE CAR BEING ACTUALLY LOCKED. THE DOOR WOULD CLOSE, THE ALARM WOULD BE ACTIVATED BUT THE REAR DOOR (PASSENGER SIDE) WOULD REMAIN UNLOCKED. I PULL ON THE HANDLE, THE DOOR OPENS AND THE ALARM GOES OFF. WE ARE ALMOST AT THE POINT WHERE WE MIGHT HAVE TO TAKE THE CHILD OUT OF THE CAR VIA THE FRONT DOORS. I AM NOT EVEN TALKING ABOUT THE CAR PROBABLY GETTING STOLEN OVER THIS. THIS IS A SERIOUS CHILD HAZARD! THERE ARE DOZENS OF THREADS ON VW FORUMS ABOUT THESE MECHANISMS FAILING EITHER ON: 1. ELECTRICAL HARNESS BEING DAMAGED. OR 2. DOOR LOCK/LATCH NOT ACTIVATING OR DEACTIVATING. OR BOTH HOW LONG IS VW GOING TO IGNORE THIS MASSIVE PROBLEM. THE DEALERSHIP WANTS $450 IN PARTS AND LABOR FOR 1 DOOR. THAT'S ALMOST A $1000 FOR A PROBLEM THAT IS VERY COMMON. VERY. *TR
May 04, 2014
THE BACK PASSENGER SIDE DOOR LOCK QUIT WORKING AND THE DOOR WON'T LOCK AT ALL. ANYBODY CAN OPEN THE DOOR AND HURT YOUR CHILD OR STILL THE CAR. I CALLED THE DEALER HERE IN AUSTIN, TX TODAY, AND THEY TOLD ME THAT IS A VERY COMMON PROBLEMS WITH THE JETTA MODEL AND IT HAS HAPPENED TO HUNDREDS OF COSTUMERS. THE ELECTRIC LOCKS QUIT WORKING. THIS IS A SAFETY ISSUE AND CLEARLY A MANUFACTURERS DEFECT THAT SHOULD BE A RECALL. *TR
Jan 02, 2014
DRIVERS SIDE DOOR LOCK ACTUATOR FAILED TO LOCK OR UNLOCK THE DOOR, ALARM HORN FAILS TO SOUND WHEN ALARM IS ACTIVATED. REAR DRIVER'S DOOR LOCK ACTUATOR FAILED TO LOCK OR UNLOCK THE DOOR. THE REAR DRIVERS DOOR DOESN'T HAVE AN EXTERNAL KEY HOLE TO UNLOCK DOOR AND THE ONLY WAY TO OPEN THE DOOR IS FROM THE INSIDE. IN THE EVENT OF AN ACCIDENT WITH A CHILD IN A CHILD SAFETY SEAT, THIS COULD RESULT IN A DELAY OF REMOVING THE CHILD FROM A POTENTIALLY DANGEROUS SITUATION. THE VOLKSWAGEN MANUFACTURER/DEALERSHIP CHARGES BETWEEN $450 TO $550 PER ACTUATOR. AFTER AN EXTENSIVE SEARCH OF THE INTERNET AND NUMEROUS FORUMS, THIS ACTUATOR REPAIR IS MORE COMMON THAN VOLKSWAGEN WOULD LIKE ANYONE TO BELIEVE. THIS PART IS KEPT IN STOCK AT DEALERSHIPS AND THEY ARE VAGUE WHEN QUESTIONED ABOUT THE FREQUENCY OF REPAIR. THIS APPEARS TO BE MORE A PROBLEM WITH NEWER MODELS. I'VE OWNED A USED 2003 VW JETTA FOR OVER 5 YEARS NOW AND HAVEN'T NEEDED AN ACTUATOR YET. *TR
Mar 15, 2013
I HAVE A 2008 JETTA AND I STARTED EXPERIENCING PROBLEMS WITH 1 DOOR. MY CAR WAS STILL UNDER WARRANTY AND THE LOCK WAS REPLACED AT THE DEALERSHIP. THEN ONLY MONTHS LATER I STARTED HAVING SIMILAR PROBLEMS RANDOMLY (THE LOCK WOULD WORK SOME TIMES BUT NOT OTHERS). EVERYTIME I STOPPED AT THE DEALERSHIP TO HAVE IT FIXED THE LOCK WORKED- THEREFORE THEY COULD NOT DIAGNOSE WHICH DOOR HAD A PROBLEM. THE LOCK FAILED EVERYTIME AND WHEN I RETURNED TO THE DEALERSHIP, THE CAR WAS NO LONGER UNDER WARRANTY. THE DEALERSHIP SAID THE LOCKS CAN GO BAD AND QUOTED ME A COST OF $400 TO REPAIR. AFTER HAVING ONE DOOR "FIXED" ONLY TO HAVE ANOTHER LOCK FAIL AFTER MONTHS LATER SEEMS EXCESSIVE. AT THIS POINT I HAVE NOT REPLACED THE SECOND LOCK. IT IS FRUSTRATING TO SEE A CAR WITH FOUR DOORS HAVE PROBLEM WITH TWO OF THE DOORS! AT A COST OF $400 TO REPLACE I FELT THERE MUST BE A LARGER ISSUE THAT NEEDS ATTENTION. WE KEEP OUR CAR IN THE GARAGE, THE DOOR THAT IS NOW IN NEED OF REPAIR IS RARELY USED. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN PERSONAL PROTECTION AND ANTI-THEFT. AFTER SEARCHING ON LINE AND SEEING OTHERS WITH SIMILAR ISSUES, I FELT IT WAS IMPORTANT TO REPORT THIS. I TRUST YOU WILL PROMPTLY FOLLOW UP AND ASSIST ME IN RESOLVING THIS ISSUE. *TR
Jul 18, 2012
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
4 complaints
I would like to report driver door lock actuator goes bad over time, and could become an issue of getting out of the driver side of the door in a safely manner. I had to get door fixed a mechanic.
Jun 02, 2022
THE DOOR LOCKING MECHANISM STOPS WORKING AND THIS IS A KNOWN ISSUE IN A LOT OF VW FORUMS ONLINE. THEY CALL IT THE ACTUATOR AND WHEN IT STOPS WORKING THE CHILD LOCKS DO NOT WORK AND THE VEHICLE THEN HAS A MAJOR SAFETY ISSUE WHICH RELATES TO "CHILD SAFETY SEATS THAT CONTAIN DEFECTIVE SAFETY BELTS, BUCKLES, OR COMPONENTS THAT CREATE A RISK OF INJURY, NOT ONLY IN A VEHICLE CRASH BUT ALSO IN NON-OPERATIONAL SAFETY OF A MOTOR VEHICLE." A DOOR THAT CAN BE OPENED BY A CHILD WHEN IN MOVEMENT OR PARKED IS A BIG SAFETY ISSUE. THE DOOR CAN BE EASILY PUSHED OPEN FROM THE INSIDE WHEN THE LOCKS DON'T WORK. ALSO, THE ALARM ON THE VEHICLE WILL NOT ARM BECAUSE THE DOORS WILL NOT LOCK SO IF SOMEONE WENT DOOR CHECKING IN A PARKING LOT, MY CAR WOULD BE BROKEN INTO - IF NOT STOLEN ALTOGETHER DUE TO THIS. IN DECEMBER I PAID $450+ TO HAVE THE REAR DOOR LOCK REPLACED AND NOW, 3 MONTHS LATER, THE FRONT TWO DOOR LOCKS HAVE STOPPED WORKING. ANOTHER HAZARD FOR SAFETY HAPPENS WHEN YOU CANNOT LOCK YOUR DOOR FROM THE INSIDE. IF SOMEONE WANTED TO CARJACK ME AT A STOP LIGHT - I AM UNABLE TO LOCK MY DOORS! I CALLED VW CARE AND THEY HAVE DECLINED TO EVEN HELP ME WITH THIS COST AND I AM SLO FILING A CLAIM WITH THE BETTER BUSINESS BUREAU. IT IS A KNOWN ISSUE IN THE FORUMS ONLINE, SOMETHING MUST BE DONE ABOUT THIS. *TR
Mar 25, 2015
DOORS DO NOT LOCK, OR UNLOCK, RANDOM OPENING OF SUNROOF AND DOOR LOCK MECHANISM. *TR
Nov 22, 2013
2008 WOLFSBURG EDITION JETTA: STARTED EXPERIENCING ISSUES WITH ONE DOOR LOCK AND THE DEALER TOLD ME THAT THE LOCKS CAN GO BAD AND NEED TO BE REPLACED, COSTING $450 FOR THE REPLACEMENT. AFTER HAVING THIS FIXED, ONLY TWO MONTHS LATER, ANOTHER LOCK STARTED HAVING AN ISSUE. I HAVE NOT YET REPLACED THIS LOCK, BUT NOW A THIRD LOCK IS STARTING TO EXPERIENCE PROBLEMS ON THE SAME VEHICLE. AT THIS RATE, I EXPECT THE FOURTH AND FINAL LOCK TO START HAVING ISSUES. AT $450 FOR EACH LOCK REPLACEMENT, THIS SEEMS EXCESSIVE. ON A SINGLE CAR THAT IS KEPT IN A GARAGE, WITH ONLY TWO ADULTS (NO CHILDREN) USING THE FRONT DOORS, IT DOESN'T MAKE SENSE HOW THREE DOORS CAN EXPERIENCE LOCK ISSUES, UNLESS THERE WAS SOME LARGER ISSUE WITH THE LOCKS. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN ANTI-THEFT. AFTER SEARCHING ONLINE AND SEEING OTHERS WITH SIMILAR ISSUES, I DECIDED TO REPORT THIS. *TR
Jun 10, 2012
POWER TRAIN,ENGINE
3 complaints
CAR WHILE DRIVING IMMEDIATELY SLOWS LIKE IT WAS SHIFTED INTO NEUTRAL. WHEN YOU PRESS THE GAS CAR RACES BUT DOES NOT MOVE. THE PRNDS FLASHES AND THE CAR HAD TO BE SHUT DOWN AND RESTARTED. I HEARD THERE WAS A RECALL BUT IT NEVER SHOWED FOR MY CAR NOR WILL THEY HELP, BECAUSE MY VIN WAS NOT LISTED. THIS IS A SERIOUS SAFETY HAZARD. ESPECIALLY AT 55 MPH IN HEAVY TRAFFIC.
May 14, 2019
MY PCV VALVE GOT CLOGGED WHICH CAUSED THE REAR MAIN SEAL TO BLOW OUT CAUSING A LOT OF DAMAGE. THIS IS NOT SUPPOSED TO HAPPEN AT THIS MILEAGE. VOLKSWAGEN HAS ACKNOWLEDGED THEY ARE RECEIVING A LOT OF THESE VEHICLES BETWEEN 80K AND 100K, UNACCEPTABLE. THEY ARE NOT COVERING ANY REPAIRS. THERE HAS BEEN 3 REVISIONS BY VOLKSWAGEN TO THE PCV VALVE THATS IN MY VEHICLE BUT THEY WON'T ACKNOWLEDGE MINE IS FAULTY..WHY DID THEY REMAKE IT 3 TIMES? ALSO MODEL YEARS BEFORE ME HAD PCV VALVE RECALLS FOR THIS EXACT REASON. THANK YOU *TR
Apr 18, 2015
VEHICLE JERKS HARSHLY WHEN DOWN SHIFTING FROM 3RD TO 2ND & 2ND TO 1ST GEARS. USUALLY RIGHT AROUND 20MPH TO 15MPH. *TR
Mar 04, 2015
ELECTRICAL SYSTEM,SEATS
3 complaints
I UTILIZED MY SEAT WARMER ON THE DRIVER SIDE AND ONLY HAD THE SETTING ON 2 (OUT OF 5). AFTER APPROXIMATELY AN HOUR OF MY TRIP HOME FOR CHRISTMAS, I STARTED TO FEEL MY LOWER BACK (ON MY RIGHT) BURN BECAUSE THE SEAT WAS EXCESSIVELY HOT. WHEN I REACHED MY HAND BEHIND MY BACK TO FEEL THE SEAT THAT IS WHEN I DISCOVERED THE HOLE IN MY SEAT AND I BURNT MY HAND IN THE PROCESS.
Dec 25, 2018
I WAS DRIVING TO WORK ONE MORNING AND IT STARTED TO SMELL LIKE SOMETHING WAS BURNING. I THOUGHT MAYBE IT WAS JUST A WEIRD SMELL IN MY VENTS BUT WITHIN 10 MINUTES OF DRIVING A CLOUD OF SMOKE FILED THE DRIVER SIDE OF MY CAR. LUCKILY I WAS NOT ON THE HIGHWAY YET AND I WAS ABLE TO PULL OVER AND SHUT OFF THE CAR. NOT KNOWING WHERE THE SMOKE CAME FROM I IMMEDIATELY GOT OUT OF THE CAR. IT WHEN THEN THAT I LOOKED DOWN AND SAW THE SOURCE OF THE SMOKE, THERE WAS A QUARTER SIZE HOLE IN MY DRIVER SEAT. I HAD BEEN DRIVING WITH THE SEAT HEATER ON AND IT CAUGHT FIRE. LUCKILY I WAS NOT INJURED AND WAS ABLE TO QUICKLY GET OFF THE ROAD AND DISCOVER THE ISSUE HOWEVER I HAVE READ OTHER COMPLAINTS OF SIMILAR EVENTS AND YET NO RECALL. *TR
Feb 27, 2013
DRIVERS HEATED SEAT ACTIVATED ON ITS OWN. CONTROL SWITCH ON DASH WAS SET AT 0, DRIVE RECEIVED MODERATE BURNS TO LEGS AND BUTTOCK. REMOVED FUSE AND TOOK VEHICLE TO DEALER. NOTHING FOUND, DEALER SUGGESTED IF THE SEAT HEATS UP AGAIN, BRING VEHICLE DIRECTLY TO THE DEALER, DO NOT SHUT IT OFF. BURNS ARE SIMILAR TO A BAD SUNBURN, SOME REDNESS, NO BLISTERS. *TR
Aug 28, 2010
SEATS
3 complaints
DRIVER HEATED LEATHER SEAT CAUGHT FIRE AFTER CAR WAS TURNED ON AND THE HEATED SEAT BUTTON WAS TURNED ON. THE VEHICLE WAS STATIONARY.
Feb 16, 2016
WHILE MY SISTER WHICH IS CURRENTLY PREGNANT, WAS DRIVING MY JETTA THE HEATED SEAT OVERHEATED. THE HEATED SEATS BECAME SO HOT THAT IT BURNED THE SEAT, HER JACKET AND HER SKIN. SHE RECEIVED 1ST -2ND DEGREE BURNS ON HER BACK. *TR
Jan 28, 2014
TURNED SEAT WARMER ON WHILE DRIVING. THIRTY MINUTES LATER AFTER ARRIVING AT DESTINATION, FELT LIKE MY LOWER BACK WAS BURNED. HAD MY WIFE LOOK AT MY BACK. I HAD WHAT APPEARED TO BE A SECOND TO THIRD DEGREE BURN. THROUGHOUT THE AFTERNOON, THE BURN BEGAN BLISTERING. THERE IS AN IMPRINT IN THE SEAT WHICH MATCHES WHERE THE BURNT PART OF MY BACK WAS RESTING AGAINST THE BACK OF THE SEAT. A BURN MARK (HOLE), A LITTLE LARGER THAN THE SIZE OF A PIN TIP, WAS LEFT IN THE SEAT AND THE FABRIC APPEARS TO BE MELTED AROUND THE HOLE. *TR
Jan 26, 2014
ENGINE AND ENGINE COOLING
3 complaints
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHEN DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED A LEAK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING FAN MALFUNCTIONED AND THE LEAK WAS A CAUSED BY FAULTY PURGE PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 132,911.
Jun 02, 2015
2008 VW JETTA. CONSUMER STATES ENGINE SHUTDOWN *TGW THE CONSUMER STATED WHILE DRIVING ON THE TURNPIKE, SUDDENLY THE VEHICLE FELT AS IF IT DOWNSHIFTED AND BEGAN TO LOSE SPEED. DEPRESSING THE ACCELERATOR HAD NO EFFECT. THE CONSUMER MANAGED TO GET TO THE EMERGENCY LANE. HE PUT THE GEAR IN NEUTRAL AND THEN IN DRIVE AND THE VEHICLE STARTED TO RESPOND AND MOVED FORWARD. HE CONTINUED ON WITH NO FURTHER PROBLEMS. *JB
Oct 08, 2010
I PURCHASED MY 2008 VOLKSWAGEN JETTA 2.0 IN MAY OF 08. SINCE MY PURCHASE THE CAR IS JERKY ALL THE TIME WHILE IN MOTION, ESPECIALLY DURING ACCELERATION. I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP I PURCHASED IT FROM AND THEY FOUND NO ISSUES EACH TIME IT WAS SERVICED. THIS IS NOT NORMAL FOR A CAR TO DO THIS HOWEVER VOLKSWAGEN STATES THERE ARE NO PROBLEMS. *TR
Aug 26, 2009
TIRES
3 complaints
PURCHASED 4 NEW NEXEN N5000 (225/45R17) TIRES AND HAD THEM INSTALLED ON 10/21/13. APPROX. 2K MILES ON THE TIRES, AND WE NOTICED A BUBBLE ON THE FRONT DRIVER SIDE TIRE WHERE THE TREAD AND SIDEWALL MEET. NO SIGNS OF SCRATCHES ON THE SIDEWALL, AND WE ARE NOT AWARE OF ANY IMPACT WITH POTHOLES OR ANYTHING ELSE THAT MIGHT HAVE CAUSED IT. *TR
Dec 06, 2013
SIDEWALL TEARING APART IN TWO SECTIONS AS WELL AS CENTER TREADS CONTAIN SEVERE CRACKING. *TR
Nov 15, 2012
TL*CONTACT OWNS A 2008 VOLKSWAGEN JETTA. TWO AND A HALF MONTHS AFTER PURCHASING THE VEHICLE, HE OBSERVED A BLISTER ON THE FRONT DRIVER SIDE TIRE. THE DEALER ADVISED HIM THAT HE HAS TO PURCHASE A NEW TIRE SINCE THERE WAS NO WARRANTY ON THE TIRE AND TO CONTACT BRIDGESTONE FOR ASSISTANCE. THEY ALSO INFORMED HIM THAT THEY DO NOT GUARANTEE THE ORIGINAL EQUIPMENT. THE DOT, TIRE PRESSURE AND SIZE WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1800. UPDATED 4/29/08 *CN
Mar 17, 2008
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
THE GEAR SELECTOR INDICATOR DISPLAY ON THE DASH IS FLASHING AND THE CAR IS DOING ITS OWN THING CHANGING GEARS. IT WILL NOT PROPERLY ACCELERATE CAUSING A MAJOR SAFETY ISSUE ANYWHERE BUT ESPECIALLY ON THE HIGHWAY. THE CAR WAS PROPERLY ACCELERATING ON THE HIGHWAY BEFORE THE DISPLAY STARTING FLASHING AND THE CAR DOWNSHIFTED (INTO EITHER 3RD OR 4TH) AND REFUSES TO UPSHIFT AGAIN. I THINK THIS IS RELATED TO A MECHATRONIC UNIT FAILURE IN THE 2009-2010 RECALLS.
May 10, 2018
EXCESSIVE DRIVE BY WIRE THROTTLE DELAY. THROTTLE RESPONSE DELAYED APROX. 1-2 OR MORE SECONDS AFTER DEPRESSING THROTTLE PEDAL. THROTTLE DELAY CAUSING HAZARDOUS DRIVING SITUATIONS WHEN PULLING OUT INTO TRAFFIC ETC. THIS "DELAY" IS PROGRAMMED INTO THE CAR'S SOFTWARE BY DESIGN. UNSAFE, CAUSED NEAR MISS ACCIDENT. *TR
Sep 22, 2008
SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE BRAKE SYSTEM AND ABS WARNING INDICATOR REMAINED ILLUMINATED AND A BEEPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL, AND THE PARKING BRAKE HAD TO BE APPLIED IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Jun 22, 2017
THE BRAKES ON MY VEHICLE ARE FAILING FOR THE THIRD TIME IN 6 YEARS AND THE VEHICLE ONLY HAS 68,000 MILES ON IT. THE FIRST TIME THEY FAILED, THE CAR WAS BARELY TWO YEARS OLD AND HAD 22,000 MILES ON IT. THE SECOND TIME THEY FAILED WAS TWO YEARS LATER, AT 40,000 MILES. THEY ARE NOW FAILING AGAIN. RESEARCH ON THE INTERNET SHOWS THAT VW HAD DISCOVERED A DESIGN FLAW ON THEIR 2008 JETTA BRAKES THAT WAS CAUSING THIS, BUT NO RECALL OR RESOLUTION HAS EVER BEEN ISSUED. VW NOW REFUSES TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE VEHICLE OR TO OFFER ANY ASSISTANCE TO RESOLVE THE PROBLEM. *TR
Feb 26, 2014
VEHICLE SPEED CONTROL
2 complaints
THE VEHICLE ACCELERATED UNCONTROLLABLY. UNENTENDENT ACCELERATION.
Nov 26, 2016
I AM SUBMITTING A COMPLAINT REGARDING MY 2008 VOLKSWAGEN JETTA, WOLFSBURG EDITION.WE PURCHASED THIS CAR 8-08 FROM A VW DEALER, IT WAS BRAND NEW. WITHIN SEVERAL MONTHS OF OWNING THE CAR, WHEN ATTEMPTING TO ACCELERATE WHEN IN DRIVE, THE CAR WOULD LUNGE FORWARD. THE CONDITION KEPT GETTING WORSE AND BEGAN ALSO LUNGING FORWARD WHEN IDLING. I TOOK IT TO THE SERVICE DEPT. OF THE VW DEALERSHIP WHERE I PURCHASED THE CAR. THEY SAID IT HAD TO DO WITH THE COMPUTER MEMORY IN MY CAR AND IT WAS MEMORIZING HOW I DRIVE AND IF I SWITCHED OVER TO ANOTHER DRIVER IT WOULD BE CONFUSED AND LUNGE. THIS IS WRITTEN ON MY RECEIPT FOR THE WORK: "ADVISE CUSTOMER TO ONLY DRIVE THE VEHICLE. IT IS ACTING AS IF TWO PEOPLE ARE DRIVING AND THE ADAPTIVE LEARNING IS CONFUSED. NO CODES STORED." MY CAR IS CONFUSED, THEREFORE THERE CAN ONLY BE ONE DRIVER???? SOUNDED SILLY TO ME, BUT I NEEDED MY CAR AND I ACCEPTED THAT EXPLANATION AND LEFT. THE CONDITION ONLY WORSENED. THE LUNGE OR SURGING FORWARD BECAME SO NOTICEABLE THAT IT WAS EMBARRASSING. MY HUSBAND SAID HE ALSO NOTICED IT LUNGING OR SURGING IN THE REVERSE GEAR AS WELL AS FORWARD AND IDLE. I RETURNED IT TO THE SERVICE DEPARTMENT AT THE VW DEALERSHIP JULY 13, 2009. THEY HAVE DETERMINED THAT IT IS A FAULTY MECHATRONICS UNIT. THEY CANNOT EVEN GET THE PART UNTIL THE FIRST WEEK IN AUGUST. THEY TOLD ME THAT PROBLEMS WITH THE MECHATRONICS UNIT ARE RARE. HOWEVER, I DID MY OWN RESEARCH AND FOUND THAT THERE ARE MANY PEOPLE WHO HAVE VW JETTAS WITH THE SAME PROBLEM. AND, THIS PART IS A BIT WEIRD...MANY OF THEM HAD TO WAIT WEEKS FOR THE PART. ONE PERSON REPORTED THAT THE "SURGING FORWARD" WAS SO BAD THAT HE HIT ANOTHER CAR. I AM REPORTING THIS BECAUSE THIS CONDITION COULD BE POTENTIALLY DANGEROUS.IT IS EXTREMELY FRUSTRATING TO OWN A NEW CAR THAT HAS SOMETHING SO MAJOR WRONG WITH IT. AND IT WAS VERY UPSETTING TO FIND SO MANY OTHERS (ONLINE FORUMS) WITH THE SAME PROBLEMS. THANK YOU FOR YOUR HELP AND CONSIDERATION OF THIS SITUATION. *TR
Jul 27, 2009
WHEELS
2 complaints
I HAVE 2 WHEELS THAT KEEP LOSING AIR, I KEEP BRINGING IT BACK TO PEP BOYS THINKING THEY WERE SELLING ME DEFECTIVE TIRES. MY LAST INCIDENT WAS IN WEDNESDAY OCTOBER 5, ON THE WAY BACK FROM SAN DIEGO I EXPERIENCED A SUDDEN LOSS OF AIR PRESSURE AND ALMOST CRASHED AT FREEWAY SPEEDS. THE TOW TRUCK DRIVER TOLD ME ITS THE VW WHEELS AND THEY ARE UNSAFE.
Oct 07, 2016
TL*THE CONTACT OWNS A 2008 VW JETTA. THE TIRES WERE REPLACED SEPTEMBER 17, 2010. THE CONTACT NOTICED THAT THE REAR RIMS, AND THE RIGHT FRONT RIMS WERE BENT. REPORT 1003146 WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DIAGNOSIS REVEALED THAT THE RIMS WERE DEFECTIVE AND THERE WAS NO EVIDENCE OF A CRASH THAT MAY HAVE CAUSED THE RIMS TO BEND; HOWEVER, THE MANUFACTURER CONCLUDED THAT THEY WOULD NOT REPLACE THE DEFECTIVE RIMS UNDER WARRANTY. THE CONTACT STATED THAT THE PASSENGER REAR TIRE BLEW; YET, THE TIRE SHOP DIDN'T LOCATE A FAILURE ON THE TIRE. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 42,000.
Oct 19, 2010
SEAT BELTS
2 complaints
DRIVERS SAFETY BELT FRAYING AND SHOULD BE REPLACED, POSSIBLE DEFECTIVE DESIGN OR FLAW IN THE CLIP WHERE THE BELT PASSES THROUGH, SHARP METAL IS PROTRUDING FROM PLASTIC BUCKLE CAUSING THE BELT TO FRAY. MAJOR SAFETY CONCERN.
Feb 10, 2016
THE REAR CENTER SEAT BELT IS LOCKED AND WILL NOT RELEASE. THE VEHICLE WAS NOT IN AN ACCIDENT AND NOW THE VEHICLE CANNOT SAFETY CARRY 5 PASSENGERS. I AM SURE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED SINCE THE SAFETY SYSTEM SHOULD NEVER FAIL FOR ANY REASON. *TR
Jun 09, 2014
FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT WOULD ONLY ACCELERATE UP TO 30 MPH. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENSORS WERE DEFECTIVE AND AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Aug 05, 2015
EMMISIONS LIGHT ON- NEVER RECEIVED ANY RECALL NOTICES FOR VW 2008 JETTA GLI/ EMMISION LIGHT ON/IGNIATION TO START HESITATION PLEASE TELL ME ALL RECALLS ON VW 2008 JETTA GLI. CAN I TAKE MY CAR TO MY LOCAL MECHANIC FOR RECALLS? THANK YOU *JS
Jan 01, 2015
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
DRIVER SIDE FRONT AND REAR DOORS DON'T LOCK. THERE IS NO OPTION TO MANUALLY LOCK IT, THE ELECTRONIC IGNITION HAS MALFUNCTIONED AND THERE IS NO WAY TO LOCK THESE DOORS. THERE IS RISK OF THE DOORS FLINGING OPEN IN CASE OF ACCIDENT ESPECIALLY WITH A CHILD SITTING IN THE REAR SEAT. *TR
Mar 07, 2015
SUNROOF WOULD OPEN AND CLOSE AT RANDOM, HAD THAT FIXED WHILE UNDER WARRANTY. NOW THE REAR DRIVERS SIDE DOOR WILL NOT LOCK AND THE ALARM WILL NOT TURN ON. THIS IS A SAFETY ISSUE AS WELL AS A THEFT ISSUE AND APPEARS ITS PRETTY COMMON DUE TO PREVIOUS VW THREADS. AT $400 REPAIR COSTS AND VW KNOWING THIS IS AN ISSUE, I FEEL THIS SHOULD BE ELEVATED TO A RECALL STATUS AND NOT CHARGEABLE TO OWNERS. PLEASE HELP ME/US, I CANT AFFORD THE REPAIR!!! *TR
Oct 06, 2014
SERVICE BRAKES, ELECTRIC
2 complaints
I HAVE A 2008 JETTA, WITH AN AUTOMATIC TRANSMISSION AND I HAVE BEEN THE SOLE OWNER. THE CAR HAS 18,000 MILES AND NEEDS NEW BACK BRAKES. VW SAYS IT IS NO LONGER UNDER WARRANTY AND WILL NOT PAY FOR BRAKES. THEY TOLD ME THAT THERE IS 'EQUAL WEAR' ON BOTH BACK BRAKES (THE FRONT ARE FINE); HOWEVER, WHEN I LOOKED AT THE BRAKES WITH THE VW MECHANIC, THERE WAS NOT EQUAL WEAR. I AM CONTESTING THE ISSUE AND BELIEVE THAT IT IS A MECHANICAL PROBLEM AND NOT A CASE OF NATURAL WEAR. *TR
Sep 15, 2010
2008 VOLKSWAGEN JETTA S MY CAR HAS 36000 MILES ON IT AND I HAVE CHANGED THE REAR BRAKE PADS AND ROTORS TWICE ON THIS VEHICLE. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM WITH MANY JETTAS AROUND THAT YEAR. I HAVE LUCKILY AVOIDED MANY WRECKS THAT I WOULD NOT HAVE POTENTIALLY BEEN IN IF THE REAR BRAKES RESPONDED AS THEY SHOULD. I FEEL THAT THIS IS DEFINATELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Aug 30, 2010
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
Passenger airbag is always off. I saw reports on youtube wiring connectors under the seat are the reason. There’s a home remedy solution. Important air bag issues should be freely be done by manufacturer or dealer. Also steering issues are more common than reported. The electrical devise fails too often rendering driving the vehicle difficult.
Aug 07, 2023
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
JUST AFTER I PURCHASED THE USED VEHICLE FROM A PRIVATE PARTY, I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR, WHEN THE VEHICLE WITHOUT WARNING SLAMMED INTO SECOND GEAR, SENDING MY FACE INTO THE STEERING WHEEL, WHILE THE CARS TRAVELLING BEHIND ME HAD TO BRAKE TO AVOID COLLISION. I PULLED OVER, AND TURNED THE CAR OFF TO ASSESS THE REASON, TO NO AVAIL. WHEN I RE-STARTED THE CAR AND PUT IT IN GEAR, IT DROVE FINE UNTIL THE NEXT TIME I DROVE IT. THEN IT DID A REPEAT OF THE PREVIOUS ACTION, SENDING THE TRANSMISSION INTO SAFE MADE WITHOUT ANY NOTICE OR PROVOCATION, AND AGAIN, WHEN I RESTARTED THE VEHICLE IT DROVE PERFECTLY NORMAL WHILE I DROVE IT DIRECTLY HOME. WHEN I PERFORMED AN OBDII SCAN, IT GENERATED P0746 AS THE PROBLEM, WITH NO OTHER PROBLEMS BEING REPORTED. I AM REPORTING THIS PROBLEM BECAUSE THE FIRST TIME IT HAPPENED, IT COULD HAVE HAVE ENDED VERY BADLY HAD SOMEONE ELSE BEEN BEHIND THE WHEEL, SUCH AS A MOTHER WHO MAY BE DISTRACTED BY HER CHILDREN AT THE TIME, AND I FEEL THIS MATTER SHOULD BE ADDRESSED BEFORE SOMEONE IS KILLED ON THE HIGHWAY. PRIOR EXPERIENCE HAS TAUGHT ME THAT HIGHWAY ACCIDENTS SELDOM ONLY HAPPEN TO ONE VEHICLE AT A TIME, AND ALMOST ANYONE THAT EXPERIENCES THIS PROBLEM ON A HIGHWAY COULD CAUSE SERIOUS INJURY TO MULTIPLE CARS AND NEEDS TO BE ADDRESSED.
Apr 12, 2021
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
KEY WAS STUCK IN N THE IGNITION IN THE ON POSITION. COULD NOT TURN THE KEY EITHER WAY. AFTER SEVERAL HOURS OF THE CAR RUNNING I WAS FORCED TO HEAD TO MY LOCAL VW DEALERSHIP FOR REPAIR. THE COST TO REPLACE THE INSIDE OF THE IGNITION PLUS LABOR WAS $1,000.
Oct 27, 2020
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE SAFETY ANTI-LOCK WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED HOWEVER, THE CONTACT WAS THEN UNABLE TO TURN OFF THE VEHICLE OR REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT WITH EXTRA EFFORT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. SUNTRUP VOLKSWAGEN LOCATED AT 6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 892-8200, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 167,000.
Jun 30, 2020
UNKNOWN OR OTHER,ENGINE
1 complaint
I TURNED MY CAR COMPLETELY OFF AND THE CAR WAS PARKED WHEN I GOT OUT OF MY CAR TO MEET WITH A FRIEND TO GO SWIMMING AT THIS NEIGHBORHOOD POOL. I HAD MY KEYS IN MY HAND (STILL DO HAVE THE KEY AS WELL) AND I SMELLED SOMETHING BURNING, SO I TURNED AROUND AND THERE WAS SMOKE COMING OUT OF MY SUNROOF. I LOOKED IN THE CAR AND SAW THAT IT WAS A FIRE IN MY BACKSEAT ON THE PASSENGER SIDE (ALSO WHERE THE GAS TANK IS LOCATED) AND SAW THE FIRE SPREADING. THEREFORE, I RAN AWAY FROM THE CAR, YELLED FOR HELP AND CALLED 911. WITHIN THREE MINUTES MY CAR WAS ENGULFED IN FLAMES AND POPPED A FEW TIMES AS WELL. THE FIRE ALSO CAUGHT THE GRASS, A FEW BUSHES AND TREES ON FIRE AS WELL. THE FIREFIGHTERS CAME TO PUT THE FIRE OUT AND INFORMED ME THAT THE FIRE STARTED IN MY ENGINE AND TRAVELED FROM THERE TO THE GAS TANK AND SPREAD FROM THERE.
May 30, 2019
SERVICE BRAKES,ENGINE
1 complaint
ENGINE LIGHT ON
Apr 02, 2019
POWER TRAIN,EXTERIOR LIGHTING,ENGINE
1 complaint
THE CAR INITIALLY HAD TROUBLES WHEN IT WOULD BE HOT OUTSIDE IT WOULD AND THE TEMPERATURE GAUGE WOULD GO HIGH IN TEMPERATURE ALSO IF IT WAS COLD OUTSIDE AND YOU WERE DRIVING SLOW TEMPERATURE GAUGE DOWN BELOW SAFE TEMPERATURE. AFTER APPLYING 2-5 BOTTLES IN A MONTH THE CAR STARTED SHUTING DOWN ON ITS ON . AFTER AN OIL CHANGE IN APRIL, I EXPERIENCED THE MOST SCARY INCIDENT... WHILE DRIVING ON FREEWAAY I FELT KERKING A SEEN SMOKE FROM UNDER THE HOOD. I OULLED IN S GAS STATION AND LET THE CAR COOL TOPK OVER 4HRS TO DO SO. I HAD TO DRIVE BACK HOME ON THE STREETS AND THE CAR WPULD NOT STAY AT A STABLE HEAT. I HAD TO STOP MY CAR IN MULTIPLE UNSAFE AREA AFTER'11 IN THE NIGHT. NOW THE CAR WILL NOT START UNLESS GIVE A JUMP FOR OVER AN HOUR. OBLY SATYS IN FOR ABOUT A MIN THE LOSES POWER ALL OVER AGAIN
Dec 11, 2018
EXTERIOR LIGHTING,INTERIOR LIGHTING,TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. ON SEVERAL OCCASIONS, WHILE DRIVING, ALL THE HEADLIGHTS AND TAIL LIGHTS FAILED TO ILLUMINATE. ALSO, WHILE THE VEHICLE'S DOORS WERE AJAR, THE INTERIOR LIGHTING FAILED TO ILLUMINATE. ALSO, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT PREVIOUSLY REPAIRED THE HEADLIGHTS AND TAIL LIGHTS THREE TIMES, BUT THE INTERIOR LIGHTING WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 118,000.
Jul 06, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I FIRST STARTED EXPERIENCING THIS PROBLEM WITH THE REAR PASSENGER DOOR ON MY VW JETTA IN DECEMBER 2015. THE DOOR WOULD NOT LOCK USING THE KEY REMOTE. I HAVE TO MANUALLY LOCK THE DOORS BY PUSHING THE KEY INTO THE DRIVER SIDE DOOR IN ORDER TO GET A BEEP SOUND AND FLASHING INDICATORS TO CONFIRM THAT ALL THE DOORS ARE LOCKED. I TOOK THE CAR TO THE VW DEALERSHIP WHICH COST $480 TO FIXED ONE DOOR. ABOUT FOUR MONTHS AFTER FIXING THE DOOR, SOMEONE BROKE INTO THE CAR WHICH I LATER FOUND OUT THAT THE DRIVER SIDE REAR DOOR LOCK ALSO FAILED AND WASN'T WORKING. THE DIFFERENCE THIS TIME WAS, MANUALLY USING THE KEY WOULD ONLY LOCK THREE DOORS (2 FRONT DOOR AND PASSENGER SIDE REAR DOOR, WHICH I HAD FIXED PRIOR TO THE SECOND FAILURE). I TOOK THE CAR TO THE DEALERSHIP AGAIN AND HAD TO PAY ANOTHER $480 TO GET IT FIXED. ABOUT A MONTHS AFTER THE SECOND FAILURE, THE FRONT PASSENGER SIDE DOOR LOCK STOP WORKING WHICH COST ME ANOTHER $480. CURRENTLY, THE DRIVER SIDE DOOR LOCK IS NOT WORKING. I ASKED THE VOLKSWAGEN SERVICE ADVISOR IF VOLKSWAGEN IS GOING TO OR PLANNING ON CORRECTING THIS PROBLEM AND THE ANSWER I GOT WAS 'NO, IT'S NOT A SAFETY ISSUE.' WHY DO CAR DOORS LOCK AUTOMATICALLY WHILE DRIVING? COULD IT SOMEWHAT BE FOR SAFETY REASON? WHEN ONE OF THE DOOR LOCK FAILS, THE CAR DOORS ARE NOT LOCKED WHILE DRIVING. THIS IS A WELL-KNOWN PROBLEM WITH MOST OF THE VOLKSWAGEN MODELS. DOES VOLKSWAGEN CARES? COULD THIS BE DANGEROUS FOR A CHILD OR ADULT IN THE BACK/FRONT SEAT OF A CAR DRIVING AROUND WITH UNLOCK DOORS? PLEASE, PLEASE I'M CRYING FOR HELP! *TR
Dec 23, 2016
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE I WAS DRIVING THE CAR STARTED SHAKING AND WHEN I CHECKED THE OIL THERE WAS NO OIL ON THE DIPSTICK.NO OIL LIGHT CAME ON AND WHEN I BROUGHT IT TO MY MECHANIC HE STATED THAT THE REAR SEAL NEEDED TO BE REPLACED. THIS CAR HAS ONLY 120,000 MILES ON IT WHEN I CALLED THE VW DEALER IN SACO MAINE I WAS TOLD THAT WHEN IT IS REPAIRED I SHOULD ALSO HAS THE PVB VALVE CHANGED THAT IT IS NOW MADE OUT OF A BETTER MATERIAL- HE STATED THAT IT IS A COMMON PROBLEM WITH THAT SPECIFIC MOTOR THAT WHEN THE PVB VALVE PUTS TOO MUCH PRESSURE ON THE SEAL CAUSING IT TO BREAK BUT STATED THERE IS NO WARRANTY COVERAGE OR RECALL. IT IS AN EXPENSIVE REPAIR AS THEY NEED TO COMPLETELY REMOVE THE TRANSMISSION.
Jul 22, 2016
STEERING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED OVER APPROXIMATELY A TWO WEEK PERIOD UNTIL IT WAS CONSISTENTLY ILLUMINATED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT WHEN HE MADE A LEFT OR RIGHT TURN, THERE WAS A CLICKING SOUND THAT CAME FROM THE STEERING COLUMN. THE FAILURES RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Oct 07, 2015
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAG CRASH SENSORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THERE WAS A SHORTAGE WITHIN THE ELECTRICAL CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Mar 31, 2015
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE ENTERING A PARKING LOT, PARKING SPACE, AFTER STOPPING COMPLETELY, THE CAR WOULD NOT MOVE WHEN ACCELERATOR WAS LIGHTLY DEPRESSED, THERE WAS A 1 TO 3 SECOND DELAY, AND THEN THE CAR LUNGED FORWARD CRASHING INTO THE OPPOSING PARKED VEHICLE, DAMAGING THE FRONTS OF BOTH VEHICLES. THIS HESITATION WAS NOTED ONCE BEFORE AT ABOUT 3800 MILES WHILE ENTERING A HIGHWAY FROM A STOP. AGAIN, THE HESITATION WAS FOLLOWED BY A SUDDEN LUNGE. SELLING VW DEALER SAID IT SOUNDED LIKE A DSG TRANS PROBLEM, BRING BACK FPR EVALUATION AFTER ITS REPAIRED. THIS UNEXPECTED SURGE PROBLEM IS THE DIRECT CAUSE OF THE ACCIDENT. THERE SHOULD BE A SAFETY RECALL. NOTE: WHILE THIS VW JETTA IS 7 YRS OLD, IT IS NOT DRIVEN OFTEN AS CAN BE SEEN BY LESS THAN 500-800 MILES PER YEAR. *TR
Mar 05, 2015
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE A/C WAS OPERATED, THERE WAS A STRONG ODOR EMITTED FROM THE VENTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE EVAPORATOR COIL NEEDED TO BE CLEANED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 66,000.
May 21, 2014
SUSPENSION
1 complaint
RECENTLY, I HEARD SOME BUMPING FROM THE BACK OF THE VEHICLE WHILE DRIVING. I TOOK THE CAR IN TO GET REPAIRED, AND THEY TOLD ME THAT THE COIL SPRING IN THE RIGHT REAR HAD BROKEN DUE TO CORROSION AND THAT IT NEED TO BE FIXED OR THAT SPRING COULD POP OUT WHILE DRIVING AND CAUSE THE SUSPENSION TO FAIL. THE VOLKSWAGEN MECHANIC STATED THAT THIS WAS A COMMON PROBLEM WITH THE MODEL. I HAD THE SPRING REPLACED, BUT I AM CONCERNED THAT THE OTHER SPRING MAY HAVE THE SAME FAILURE WHILE DRIVING. WITH THE VEHICLE BEING ONLY 5 YEARS OLD, I AM CONCERNED THAT THIS IS A PROBLEM FOR OTHER DRIVERS THAT DO NOT PAY AS CLOSE ATTENTION TO THE SOUNDS THEIR CARS MAKE. I BELIEVE THIS IS A SAFETY ISSUE THAT SHOULD WARRANT A RECALL. *TR
Apr 09, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
FUEL CUT-OFF/SURGING WHEN ACCELERATING AND TAPPING NOISE FROM ENGINE. ENGINE IS THROWING ENGINE CODES; A LOSS OF POWER IS PRESENT WHEN ACCELERATING. THIS OCCURS EVERY TIME I TRY TO ACCELERATE. THIS IS A KNOWN ISSUE WITH THE CAM FOLLOWER AND HIGH PRESSURE FUEL PUMP ON ALL 2.0T FSI MOTORS FROM VW. MY CAM FOLLOWER HAS A HOLE IN IT (HAVE THE PART) AND THE HIGH PRESSURE FUEL PUMP IS WORN DOWN (HAVE THE PART) BECAUSE IT HAS MADE CONTACT WITH THE CAM LOBE, WHICH HAS BEEN SCARRED (HAVE THE PART). REPLACEMENT REQUIRES A NEW CAM, HIGH PRESSURE FUEL PUMP, AND CAM FOLLOWER. THE DESIGN HOWEVER WILL REQUIRE CONSTANT INSPECTION OF THE CAM FOLLOWER TO AVOID MAJOR ENGINE FAILURE. ALL 2.0 T FSI ENGINES WILL EXPERIENCE THIS PROBLEM. VOLKSWAGEN HAS A TSB #2015153 DATED DECEMBER 16, 2009 THAT WARNS OF THIS PROBLEM UPON CEL LIGHT BEING SHOWN. BUT BY THEN THE DAMAGE WAS DONE, UPON FURTHER INSPECTION IT HAD A HOLE IN THE CAM FOLLOWER, WITH SEVERE DAMAGE TO THE CAM AND HIGH PRESSURE FUEL PUMP. REPAIR COST WAS OVER $2,000.00. AFTER RESEARCHING THIS I FOUND OUT THIS IS A COMMON PROBLEM WITH THIS PARTICULAR MOTOR. SO MUCH SO THAT VOA EXTENDED THE WARRANTY TO TEN YEARS AND 100,000 MILES JUST FOR THIS EXACT PROBLEM. UNFORTUNATELY THEY USED VIN NUMBERS AND MY VIN NUMBERS IS AFTER THE CUTOFF POINT EVEN THOUGH IT'S THE EXACT SAME MOTOR WITH THE EXACT SAME PROBLEM AS THE EARLIER VIN NUMBERED CARS. THEY NEED TO COVER THE AFFECTED MOTOR NUMBERS NOT THE VIN NUMBERS. *TR
Dec 16, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THE LED MIRROR TURN SIGNAL AND THE FRONT BUMPER ORANGE ILLUMINATED SAFETY REFLECTOR BOTH ON THE DRIVER'S SIDE OF THE VEHICLE SIMULTANEOUSLY STOPPED WORKING. I'M UNSURE IF THIS IS DUE TO FUSE ISSUES OR COMPUTER RELATED ELECTRICAL ISSUES. A SAFETY PROBLEM IS POSED WHEN THEY'RE NOT WORKING. *TR
Nov 10, 2013
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY AT SPEEDS BETWEEN 10 AND 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE CAMSHAFT, CAMSHAFT FOLLOWER, FUEL PUMP, AND A VALVE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
Jul 24, 2013
EXTERIOR LIGHTING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WE HAD THE CAR IN THE BODY SHOP FOR A REPAIR! DENT IN THE REAR CORNER PANEL THE AIR BAG LIGHT CAME ON A COUPLE DAYS LATER WE TOOK THE CAR BACK TO THE BODY SHOP THEY TOOK IT THE COLUMBUS GA VW DEALER AND WERE TOLD THE CLOCK SPRING IN THE STEERING COLUMN WAS BAD AND THEY WERE GETTING QUITE A FEW CARS BACK FOR THE SAME PROBLEM.WELL IT TURNS OUT ALL YOUR ELECTRONICS HORN, RADIO,CRUISE CONTROL, AIR BAGS,DASH LIGHTS,ALL THE WIRES FOR THESE ANY MANY MORE ITEMS TRAVEL THRU THE CLOCK SPRING! THERE HAVING ALOT OF PROBLEMS WITH THIS ITEM WHY IS THERE NO RECALL? THEY HAD A RECALL ON THERE 2011 JETTA HONK YOUR HORN AND YOUR MOTOR MIGHT TURN OFF! THE CAUSE CLOCK SPRING! (SO THE BODY SHOP WAS TOLD NOTHING THEY DID CAUSED IT TO GO BAD THAT THEY JUST GO BAD). THE CAR IS FIVE YEARS OLD THEY DON'T JUST GO BAD!!!! BAD DESIGN MAYBE? MY CAR IS OUT OF WARRANTY AND HAVE BEEN TOLD THE AIRBAGS WILL NOT DEPLOY???? SAFETY FIRST!! OH YA AND THE HORN IS NOT WORKING! I GUESS THE CRUISE CONTROL WILL BE NEXT! THANK YOU FOR YOUR TIME........[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 19, 2013
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
THE PROBLEM IS THE INTAKE MANIFOLD AND THE INTAKE VALVES STUCK FROM EXCESSIVE CARBON BUILDUP. IT WAS REPLACED IN FEB 2011 AND NOW NEEDS REPLACING AGAIN. PROBLEM IS, NOW I'M OUT OF THE WARRANTY PERIOD AND THE DEALER IS SAYING I WOULD HAVE TO PAY FOR THIS MYSELF. THEY ALSO ADDED THAT THERE WAS ONLY A 1 YEAR WARRANTY FOR THE FIRST TIME THIS WAS REPLACED IN FEB 2011. THERE HAVE BEEN MANY COMPLAINTS ON THE INTAKE MANIFOLD AND NO RECALL FROM VOLKSWAGEN. IF THE DECARBONIZATION HAD BEEN DONE WHEN THE INTAKE MANIFOLD HAD BEEN REPLACED THE FIRST TIME, THIS WOULD HAVE NEVER HAPPENED AGAIN. *TR
May 21, 2013
STRUCTURE,WHEELS
1 complaint
APPARENTLY THIS CAR WAS IN A SERIOUS FRONT END ACCIDENT THAT WAS NOT REPAIRED PROPERLY. I PURCHASED THIS CAR FROM CARMAX. I WAS UNAWARE OF THE PREVIOUS ACCIDENT. IT WAS ONLY UNTIL I HAD MY WINDSHIELD REPLACED AFTER TAKING A STONE TO IT THAT MANY PROBLEMS WERE SHOWN TO ME INCLUDING PARTS MISSING, BENT RIM, FRAUDULENT REPRESENTATION BY CAR MAX. *TR
May 16, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
ON 10 FEBRUARY 2012, AT APPROXIMATELY 7:45 AM, I WAS DRIVING ON INTERSTATE 395 NORTH , WASHINGTON, DC. IN THE HIGH OCCUPANCY VEHICLE (HOV) LANE WHEN I HEARD NOISE FROM THE ENGINE AND I SAW WHITE SMOKE COMING FROM UNDERNEATH THE HOOD OF THE ENGINE. I CHECKED THE INDICATOR LIGHTS AND NO LIGHTS WERE ON THAT INDICATED THERE WAS A PROBLEMS. AT THE STOP SIGN NEAR THE ENTRANCE NEAR THE NAVY ANNEX OFF COLOMBIA PIKE, I NOTICED A SMELL SIMILAR TO BURNING OIL. FIRST, THE VEHICLE WAS CHECKED BY JACK TAYLOR TOYOTA IN ALEXANDRIA, VA. TOYOTA STATED THEY WERE NOT AWARE OF A VOLKSWAGEN DEALERSHIP IN THE AREA AND INDICATED THEY HAD THE ABILITY TO IDENTIFY ANY PROBLEMS WITH THE VEHICLE BY CONDUCTING A DIAGNOSTIC TEST. ACCORDING TO THE DIAGNOSTIC TEST, THE REAR MAIN SEAL, WHICH IS LOCATED AT THE REAR OF THE ENGINE BETWEEN THE ENGINE AND THE FLYWHEEL OF FLEX PLATE/TORQUE CONVERTER WAS LEAKING TRANSMISSION FLUID. I LEARNED LATER VIA AN INTERNET SEARCH THERE WAS A VOLKSWAGEN DEALERSHIP APPROXIMATELY 10 MILES FROM THE TOYOTA DEALERSHIP. I CONSULTED WITH A TECHNICIAN AT VOLKSWAGEN WHO INDICATED THE PROBLEM DESCRIBED BY TOYOTA WAS CONFUSING AND WAS POSSIBLY AN ERROR WAS ASKED TO BRING THE VEHICLE IN FOR A CERTIFIED VOLKSWAGEN TECHNICIAN TO INSPECT FURTHER. PRESENTLY, THE CAR IS AT THE VOLKSWAGEN DEALERSHIP IN ALEXANDRIA, VA FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THEY CONFIRMED THE REAR MAIN SEAL WAS LEAKING TRANSMISSION FLUID AND ORDERED THE PART WHICH WAS PROJECTED TO ARRIVE ON OR ABOUT 13 FEBRUARY 2012. THE CAR WAS SERVICED FOR 50K TUNE UP AT VOLKSWAGEN IN SPRINGFIELD, VA AND THIS PROBLEMS WAS NOT IDENTIFIED. THIS IS THE FIRST INCIDENT IN-WHICH I HAVE ENCOUNTERED TRANSMISSION PROBLEMS WITH THIS CAR. *TR
Feb 13, 2012
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
I FIRST TOOK MY CAR TO THE DEALERSHIP JUNE 1ST FOR AN OBVIOUS RATTLING NOISE IN BETWEEN MY FRONT TIRES. ON JUNE 15TH BACK TO THE DEALERSHIP FOR THEM TO REPLACE MY BUSHINGS BUT PROBLEM STILL EXISTED SO THEY ORDERED PINS FOR CALIPER BRACKET. IN JULY AFTER REPLACING STRUTS THE PROBLEM STILL EXISTED. AUG 31ST THEY REPLACED THE SWAY BAR AND DECLARED THE PROBLEM WAS RESOLVED. WHEN I GOT IN MY CAR THE PROBLEM STILL EXISTED AND THEY HAD LEFT MY CAR OUT OF ALIGNMENT IT WAS ALMOST IMPOSSIBLE TO DRIVE. SEPT 14TH I RETURNED BACK TO THE DEALERSHIP FOR THE SAME PROBLEM. THEY REPLACED BOTH SWAY BARS. THE PROBLEM WAS FINALLY RESOLVED AFTER LOSING MY CAR FOR 6 FULL DAYS, HOWEVER MY BRAKE LIGHTS WERE ON. THEY ASSURED ME IT WAS JUST A COINCIDENCE, THE SERVICE GUY DISCOVERED THE TECH HAD FORGOTTEN TO CONNECT MY BRAKES BACK. I DID NOT FILE A FORMAL COMPLAINT AT THIS TIME BECAUSE I WAS SO RELIEVED THEY HAD FINALLY FIXED MY SUSPENSION ISSUE. IVE HAD TO BUY 2 BRAND NEW SETS OF TIRES SINCE JUNE BECAUSE OF ALL THE WARE ON MY TIRES FROM MY MESSED UP SUSPENSION. TODAY, JAN 3RD 2012 MY CAR IS BACK IN THE SHOP YET AGAIN. THIS TIME FOR A REAR PASSANGER SIDE DOOR LOCK THAT HAD BEEN SET ON CHILD LOCK WILL NO LONGER LOCK. ORDERED THE PART, SINCE MY CAR IS NO LONGER UNDER WARRANTY THE PART WITH LABOR 360. IN THE MEANTINE THE TECH DISCOVERED AN OIL LEAK. THE DEALERSHIP IS NOW SAYING MY VACCUM PUMP IS LEAKING AND IS NO LONGER UNDER WARRANTY FOR THEM TO FIX IT. THEIR QUOTE 960. I CHECKED ON THE PART ITS 257 NEW. EVEN THOUGH I DIDN'T FILE A COMPLAINT OR COST THEM MONEY WHEN THEY FORGOT TO CONNECT MY BRAKES BAKE THEY ARE GOING TO CHARGE ME 700 DOLLARS IN LABOR. MY CAR IS ONLY A 2008 AND HAS BEEN IN THE SHOP MORE IN ONE YEAR THAN ANY OF MY OTHER CARS COMBINED. IT IS DAILY A SAFETY HAZARD BECAUSE OF THE LINGERING OF FIXING MY CAR RIGHT THE VERY FIRST DAY I TOOK IT TO THE DEALERSHIP JUNE OF 2010. *TR
Jan 03, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
EVERY MORNING MY 2008 VW JETTA 2.0T IS VERY HARD TO START. SOMETIMES WHEN THE CAR IS TRYING TO START IT STALLS IN THE MIDDLE OF STARTING. HTTP://WWW.YOUTUBE.COM/WATCH?V=_TGW53YVLQA&FEATURE=YOUTUBE_GDATA_PLAYER. *TR
Oct 19, 2011
SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM
1 complaint
FRONT PASSENGER ABS WIRE CAME OUT OF BRACKET AND RUBBED ON THE AXLE. ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON...ABS IS INOPERABLE. DEALERSHIP SAID IT WAS CAUSED BY SNOW AND ICE. WE LIVE IN ILLINOIS WHERE THERE IS SNOW AND ICE 6 MONTHS OUT OF THE YEAR. WHY IS THIS KIND OF ENGINEERING ALLOWED IN SNOWY CLIMATES IF IT IS UNABLE TO PROBABLY FUNCTION. THIS IS A SAFETY HAZARD AS THE BRAKE LINE IS ALSO FASTENED TO THIS BRACKET. WHEN CHECKING ONLINE THIS SEEMS TO BE A VERY RECURRING ISSUE. WE WILL BE NEEDING TO GET THIS FIXED....CAR IS UNDER WARRANTY BUT THEY SAY THIS DOES NOT FALL UNDER THE WARRANTY. THE REPAIR IS $506.00 FOR AN ENTIRE WIRE HARNESS. WE HAVE OWNED AUTOS AND VANS SINCE THE INCEPTION OF ABS. WE HAVE NEVER HAD A VEHICLE THAT HAS HAD THIS PROBLEM. *TR
Jan 10, 2011
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
2008 VW JETTA 2.5L ENGINE STALLS AND EPC LIGHT ILLUMINATES. *TR
Nov 30, 2010
SERVICE BRAKES, AIR
1 complaint
CHANGED REAR BRAKE PADS BECAUSE OF SQUEAKING NOISE. AFTER THAT BRAKE STARTED TO LOCK AND SMOKE COMING OUT OF REAR PASSENGER SIDE. WENT BACK TO MY MECHANIC AND WAS TOLD COULD BE PROBLEM WITH CALIPER. CHANGED CALIPER AND BRAKE LOCKED AGAIN WITH MORE SMOKE AND SMELL OF BURN COMING FROM REAR PASSENGER SIDE. HAD CAR TOWED TO MECHANIC AND THEY ADJUSTED BRAKES. TOOK CAR TO VW DEALER AND WAS TOLD NOTHING WAS WRONG WITH BRAKES. NOTHING HAPPENED FOR ABOUT 5 DAYS AND AGAIN BURNED SMELL CAME BACK, TOOK CAR BACK TO MY MECHANIC DAY AFTER SINCE THEY WERE THE ONES THAT CHANGED PADS AND CALIPER BUT BRAKES WERE NOT LOCKED ANYMORE. *TR
Apr 27, 2010
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
1 complaint
I HAVE A 2008 VOLKSWAGEN JETTA. I PURCHASED IT NEW IN AUGUST 2008. THE REAR BRAKES WORE INTO THE ROTORS AT 12,000 MILES. THE DEALERSHIP REPAIR SHOP HAD JUST INFORMED ME THAT THE BRAKES WERE FINE AT 10,000 MILES. THE ROTORS AND BRAKES HAD TO BE REPLACED AT MY COST AS IT IS NOT A WARRANTY ITEM BUT A WEAR ITEM. AT MY 20,000 MILE CHECKUP, I WAS AGAIN TOLD THAT MY BRAKES WERE FINE AND HAD 50% REMAINING. I TOOK THE CAR TO MEINEKE TO HAVE THE BRAKES DOUBLE CHECKED. I WAS SHOWN THAT THE REAR CALIPERS ARE DEFECTIVE. THEY DO NOT ALLOW THE EMERGENCY BRAKE TO DISENGAGE. AS SUCH, MY EMERGENCY BRAKE IS CONSTANTLY ON, CAUSING MY BRAKES TO LOCK ON TO THE ROTOR. THE MECHANIC HAD TO USE A CROW BAR TO PRY LOOSE THE EMERGENCY BRAKE. I WAS TOLD THAT I CANNOT USE THE EMERGENCY BRAKE UNTIL IT IS FIXED. I HAVE A 5 SPEED AND THIS IS CONCERNING THAT I CANNOT USE THE EMERGENCY BRAKE. THE DEALERSHIP EXPLAINED THAT THE WARRANTY WILL ONLY ALLOW THEM TO REPLACE ONE CALIPER AT A TIME. IF THE OTHER ONE IS BROKEN, THEN I HAVE TO WAIT UNTIL I DRIVE IT A WHILE AFTER ONE IS REPLACED. I HAVE SEEN A LOT OF DATA ONLINE ABOUT THE EXACT SAME PROBLEM IN SEVERAL MODEL YEARS OF THE VOLKSWAGEN JETTA. INTERESTINGLY, MY DEALERSHIP WAS OUT OF THE CALIPERS AND HAD TO REORDER MORE. I AM VERY FRUSTRATED THAT MY SAFETY HAS BEEN IN JEOPARDY AS MY BRAKES COULD HAVE ONCE AGAIN FAILED. I AM UPSET THAT THE DEALERSHIP NEGLECTED TO CORRECT THE PROBLEM. I HAD TO TAKE IT TO A DIFFERENT MECHANIC TO FINALLY HAVE THE PROBLEM CORRECTLY DIAGNOSED. INCIDENTALLY, PART OF MY ENGINE WENT OUT WITHIN THE FIRST 6 MONTHS OF OWNING THE CAR. I HAVE ALSO HAD TO HAVE THE FRONT END REPAINTED AS IT BEGAN CHIPPING IMMEDIATELY. NOW THE DOOR EDGES AND THE TOP EDGE OF THE HOOD ARE CHIPPING. *TR
Feb 18, 2010
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
2008 VOLKSWAGEN JETTA WOLFSBURG 2.0T FSI DSG (DIRECT SHIFT GEARBOX) WHILE PULLING OUT INTO TRAFFIC ON NUMEROUS OCCASIONS FROM A FULL STANDSTILL THERE WAS A VERY SIGNIFICANT DELAY IN THE RESPONSE OF THE DSG TRANSMISSION TO DRIVER THROTTLE INPUT. THERE WILL BE A 1-2-3 GO, (DELAY) THE CAR WILL THEN JERK FORWARD OUT INTO TRAFFIC THEN ONLY CREEP VERY SLOWLY FORWARD AT THIS POINT WHICH COMMITS THE CAR AND IT'S PASSENGERS TO THE MANEUVER OF TURNING INTO ACTIVE TRAFFIC PATTERN. THIS DELAY/JERK/THEN CREEPING FORWARD HAS CAUSED A FEW CLOSE CALLS WITH HAVING AN ACCIDENT FROM ONCOMING TRAFFIC. THE POSSIBILITY OF TRAFFIC COLLIDING INTO THIS VEHICLE IS VERY HIGH AS THE CAR DOES NOT RESPOND TO DRIVER THROTTLE INPUT LEAVING YOU DEAD IN THE WATER UNTIL THE CAR FINALLY DECIDES TO MOVE ITSELF FORWARD. THIS IS A VERY DANGEROUS SITUATION WHICH COULD VERY EASILY RESULT IN SIGNIFICANT INJURY OR DEATH. WHEN ONE PURCHASES AND DRIVES A CAR ONE WOULD EXPECT THE CAR TO PROPERLY RESPOND TO DRIVER INPUTS AND NOT BE LEFT IN ONCOMING TRAFFIC WITH A CAR THAT WONT RESPOND TO THE DRIVER. *TR
Dec 31, 2009
STRUCTURE
1 complaint
TOXIC MOLD: THANK YOU FOR THIS MESSAGE. FOR THE RECORD, WE DID NOT REQUEST FINANCIAL RELIEF FOR THE MOLD PROBLEM WITH OUR 2008 LEASED VOLKSWAGEN (VW) JETTA. WE REQUESTED RECEIPT OF A NEW, MOLD-FREE VEHICLE FOR THE COMPLETION OF OUR LEASE. THIS REQUEST WAS MADE BECAUSE OF THE RECURRENT MOLD PROBLEM THAT RESULTED FROM A MANUFACTURER'S DEFECTIVE GASKET SEAL ON THE CAR'S TRUNK. WE ALSO MUST ITERATE THAT THE MOLD IS A SERIOUS TOXIC HEALTH HAZARD FOR WHICH WE WILL HOLD VOLKWAGEN RESPONSIBLE IF HEALTH, I.E., BREATHING OR OTHER MOLD RELATED PROBLEMS RESULT FROM THIS HAZARDOUS CONDITION FOR WHICH VW REFUSES TO TAKE RESPONSIBILITY BY EITHER FULLY ABATING THE MOLD IN THIS VEHICLE OR REPLACING THE VEHICLE WITH A HEALTHY, I.E., MOLD-FREE, VEHICLE. IT IS OUR DESIRE TO RECEIVE FULL-SERVICE FROM THE VEHICLE THAT I AM CURRENTLY LEASING, HOWEVER, IF IT IS DETERMINED BY CERTIFIED MOLD INSPECTORS, THAT THIS VEHICLE IS UNSAFE DUE TO A TOXIC MOLD INFESTATION, WE WILL PURSUE THIS MATTER TO THE FULL-EXTENT OF THE LAWS OF THE STATE OF FLORIDA, AND THOSE OF THE U.S. FEDERAL GOVERNMENT. VOLKSWAGEN'S CALLOUS DETERMINATION THAT THE HEALTH OF THE DRIVERS AND PASSENGERS OF THIS LEASED VW VEHICLE ARE NOT WORTHY OF THE CONCERN AND RESOLUTION OF THIS PROBLEM, IS AN UNFORTUNATE SITUATION THAT MUST BE MADE KNOWN TO ALL VW OWNERS/DRIVERS/PASSENGERS, AND PARTICULARLY TO THE GOVERNMENT AGENCIES THAT REGULATE THE AUTOMOBILE INDUSTRY, AND THE CONSUMER HEALTH AGENCIES OF THE STATE OF FLORIDA AN THE UNITED STATES. TO ALL THOSE IN RECEIPT OF THIS MESSAGE, PLEASE PASS THIS ALONG TO ALL PEOPLE YOU KNOW WHO DRIVE CARS, RIDE IN CARS, OR WHO ARE IN THE MARKET TO PURCHASE OR LEASE A CAR. THANK YOU FOR YOUR CONSIDERATION OF THE HEALTH AND SAFETY OF ALL VEHICLE OWNERS, PARTICULARLY THOSE WHO OWN OR LEASE VOLKSWAGEN VEHICLES. FOR ADDITIONAL INFORMATION ABOUT THIS PLEASE CONTACT ME BY RESPONSE TO THIS E-MAIL. *TR
Nov 01, 2009
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING MY 2008 VOLKSWAGEN GLI SEDAN EQUIPPED WITH A DSG TRANSMISSION I HAVE ON NUMEROUS OCCASIONS EITHER WHILE ACCELERATING OR SLOWING HAD SUDDEN, ROUGH SHIFTS, AND AT TIMES HAVE BEEN LITERALLY BUCKED AROUND IN THE VEHICLE WHILE SHIFTING FROM 1ST TO 2ND GEAR WHEN LEAVING A STOP LIGHT. THIS HAS BEEN HAPPENING SINCE FEBRUARY 2009...POSSIBLY BEFORE, AND HAS BEEN INCREASING IN FREQUENCY. I HAVE ALSO HAD ROUGH SHIFTS DOWNSHIFTING AT TIMES CAUSING THE ESP TO BECOME ACTIVATED IN MY VEHICLE MAKING IT FEEL LIKE I AM LOSING TRACTION. I UNDERSTAND THERE IS AN OFFICIAL INVESTIGATION IN TO THIS AND WOULD LIKE TO HAVE MY STORIES ADDED TO THE INVESTIGATION. PE09-035. I HAVE TAKEN MY VEHICLE IN FOR SERVICE ON THIS BEFORE AND THEY DENIED ANY PROBLEMS WITH THE VEHICLE. *TR
Jul 23, 2009
FUEL SYSTEM, GASOLINE
1 complaint
DIFFICULTY FILLING GAS TANK WHILE AT PUMP. THE AUTO SHUT-OFF KICKS IN AFTER PUTTING IN A FEW CENTS WORTH OF GAS MAKING FILL-UP FRUSTRATING AND TIME CONSUMING. TOOK TO VW DEALERSHIP. THEY SPENT A DAY INVESTIGATING AND COULDN'T FIND THE PROBLEM SO THEY KEPT IT OVERNIGHT AND CALLED VW TO WALK THEM THROUGH TROUBLESHOOTING. VW SAYS THE FUEL TANK IS NOT VENTING PROPERLY AND THE ONLY WAY TO FIX IT IS TO REPLACE THE ENTIRE FUEL TANK ($1500 FOR THE PARTS). VW REFUSED TO PAY BECAUSE CAR WAS 1400 MILES BEYOND ITS WARRANTY. THEY CLAIM SITUATION IS NOT DANGEROUS, JUST ANNOYING, BUT I PLAN TO CONTACT THEIR RESIDENT AGENT ANYWAY - SUSPECT A MANUFACTURING OR DESIGN DEFECT . *TR
Dec 30, 2008
PARKING BRAKE
1 complaint
I BOUGHT A 2008 JETTA FROM ROD EAST VW IN LATE JUNE, IN LATE JULY MY BRAKE LIGHT CAME ON, I THEN CALLED ROD EAST VW TO INFORM THEM AND THEY TOLD ME TO CALL THEIR ROADSIDE ASSISTANCE TO HAVE THEM TOW MY CAR OVER TO THEM. ONE WEEK HAD PASSED AND THEY HAD STILL NOT LOOKED AT MY CAR SO I INFORMED THEM THAT I WOULD NEED A RENTAL CAR BECAUSE I AM A STUDENT AND I HAVE A DAUGHTER THAT HAS NUMEROUS THERAPY AND DR APPT EVERY WEEK. THEY SAID FINE AND THE MAN THAT I WAS TALKING TO SAID LET ME GO GET YOUR CHILD SEAT OUT OF THE CAR FOR YOU, HE THEN CAME BACK TO ME AND SAID HOW ABOUT YOU COME TO THE BACK AND GET IT FROM YOUR CAR, I DID AND THAT'S WHEN I NOTICED THAT MY CAR HAD A BIG DENT AND DEEP SCRATCH FROM THE REAR RIGHT FENDER TO THE BACK PASSENGER DOOR...I WAS THEN TOLD THAT THAT'S HOW THE CAR WAS WHEN THEY GOT IT AND THAT IT WAS MY FAULT. HE THEN SAID THAT HE COULD TALK TO THE MANAGER AND SEE WHAT HE WOULD SAY. I CALLED THE MANAGER, ON MY WAY HOME AND HE SAID WE WILL FIX IT, I SEE THAT ITS A NEW DENT AND SCRATCH AND WE WILL SEND IT TO A BODY SHOP TO GET FIXED. I THEN DEMANDED THAT I GET ALL OEM PARTS AND I WAS IT BRAND NEW AGAIN AND THE SERVICE MAN SAID THAT'S GOING TO BE TOO EXPENSIVE AND IT DIDN'T NEED NEW PARTS HE ALSO WANTED ME TO RETURN THE RENTAL WHEN I LEFT ON VACATION TO SAN FRANCISCO, THAT'S WHEN I SPOKE TO THE MANAGER AGAIN AND HE GUARANTEED THAT THEY WOULD BE OEM PARTS AND I WOULDN'T NEED TO RETURN THE RENTAL. WHEN I PICKED UP MY CAR AFTER 3 AND A HALF WEEKS THEY SAID NOTHING WAS WRONG WITH MY BRAKES AND THE LIGHT WAS OUT. I NOTICED THE NEXT DAY THAT MY 12 VOLT LIGHTERS WERE NOT WORKING AND I CALLED THE MANGER AND HE TOLD ME TO COME IN. I NEVER DID BECAUSE I DIDN'T WANT THEM TO WORK ON MY CAR AGAIN. TODAY I TOOK IT TO ANCIRA VW AND THEY SAID I HAD SOME WIRES MIXED UP, I STARTED TO DRIVE OFF THE LOT AND MY BRAKE LIGHT CAME BACK ON! THAT CAN NOT BE A COINCIDENCE AND IT TELLS ME THAT SOME WIRES WERE CHANGED TO HIDE THE FACT THAT NOTHING WAS EVER DONE BY ROD EAST. *TR
Dec 19, 2008
EQUIPMENT
1 complaint
BRAND NEW VW JETTA OFF THE FLOOR ROOM. BOTH THE DRIVERSIDE AND PASSENGER SIDE WINDOWS LEAK AIR BADLY AND WATER DRIPS IN.. DEALER TOLD ME THAT THIS IS THEY WAY IT IS AND REFUSED TO FIX IT FOR ME... *TR
Nov 12, 2008
Frequently Asked Questions
How many problems does the 2008 VOLKSWAGEN Jetta have?
The 2008 VOLKSWAGEN Jetta currently has 188 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2008 VOLKSWAGEN Jetta?
The most common problems reported for the 2008 VOLKSWAGEN Jetta are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2008 VOLKSWAGEN Jetta problem data come from?
All problem and complaint data for the 2008 VOLKSWAGEN Jetta comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - VOLKSWAGEN Jetta
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