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9
Complaints Reported
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Complaints by Component

UNKNOWN OR OTHER
2 complaints
Drove for 1.5 hours in 70 degree weather at 55-70 mph average highway driving. There was no impact, crash, or other form of collisions. No bolts, rocks, or debris were visualized coming from the car in front of me >300 ft. The sunroof spontaneously exploded with a very loud noise then showering of glass. Passenger was cut from falling glass. Glass shards/dust/chunks were present in all seats. No warning lights, messages, or symptoms before failure. Sunroof in working mechanical condition in drive prior to event. No known external cause of failure, likely intrinsic to glass. Car not inspected by police or insurance. VW dealership refusing to inspect window.
Jul 08, 2025
Climate controls are NOT voice activated. Driver has to take eyes off of road for long duration to change/modify interior heat/cooling functions. There are no knobs only stupid touch screen junk. Vehicles must be recalled to install user safe functionality to these climate control functions. Stop the stupid touch screen stupidity.
Apr 03, 2025
FORWARD COLLISION AVOIDANCE
2 complaints
After only 312 miles new and only driven vehicle for 5 days. I received a warning about my forward collision warning system was a problem. Weather has been good. Not wet, temp was 72 degrees. I just started my car and had not driven yet. Chicago area. I set up a maintenance service to see the cause of it. Never saw this before on any of my previous vehicles especially brand new 2025 model
Jun 29, 2025
The car has a manual transmission. In all other vehicles I have driven with cruise control, when the clutch is depressed, the cruise completely disengages, same as a brake. When cruise control is engaged and the clutch is depressed, the cruise temporarily disengages and re-engages when put into a lower gear or the same gear. VERY scary since a majority of the time, the driver is anticipating a slow down. If left out of gear for a period of time, the cruise will fully disengage. I can only guess someone copied programming for the manual transmission car from an automatic transmission car. I have reproduced this behavior multiple times. Seems unlikely to do in standard cruise control. VW of America contacted and seemed unconcerned. Has not been brought to the dealer.
Feb 25, 2025
FUEL/PROPULSION SYSTEM
1 complaint
Two safety defect incidents involving unintended acceleration. This defect has resulted in two loss of control incidents causing property damage. First incident: While attempting to move vehicle inside garage, I started engine with foot firmly on the brake, shifted the transmission into drive, and maintained full brake pressure. Immediately upon shifting, the vehicle bolted forward at an accelerate rate, despite my foot remaining fully depressed on brake. Vehicle travel about 30 feet in only a few second, coming within three feet of a structural cinder-block wall supporting house beams before braking force finally overcame the surge. Avoided a serious collision required immediate corrective action and full driver control. Second incident: Again, vehicle parked in my driveway in front of storage garage. After briefly backing up to clear the driveway, I again shifted to drive with my foot firmly on brake. As with previous incident, the vehicle surged forward unexpectedly and forcefully, overcoming normal braking and collided with full-length of storage cabinet system inside garage, destroying the cabinetry and stopping the vehicle's forward motion. At the time, my brother-in-law was nearby. Had he been in the vehicle's path serious injury could have occurred. As in the first incident, avoiding a more catastrophic impact required immediate and precise driver intervention. Following these incidents, I presented the vehicle to Garnet Volkswagen of West Chester, 1620 Wilmington Pike, West Chester, PA 19382, on December 15, 2025. The dealership reported that: They were unable to replicate the condition. Diagnostic scans reportedly showed no stored fault codes. The vehicle was returned without identifying or correcting the issue. Both major incidents occurred under the same operating scenario: shifting into drive from a stationary position with the brake pedal fully depress.
Dec 26, 2025
Crash: 1
STEERING,UNKNOWN OR OTHER
1 complaint
The steering wheel is the principal reason for this incident. Because when I'm driving on the highway almost to get an exit to the right going at the speed limit of 70 MPH the right tire passes through a high/low on the street, then my steering wheel locked lightly and started to pull to the right like for 2-3 seconds. Causing me hit the wall on the highway. Then straightened itself back, I'm just desacelerate the car and go down to see if the tire is the problem, but not really this is a risky fail on this car i feel insecure to drive it again and take the highway. I feel under risk cause its a highway with a lot of traffic of cargo trucks going more than 75 MPH Im available any day for inspection when needed. This isn't the first time the car do this , but in this case now caused an incident. Before I did the first maintenance on the car for the 10k miles. I took it to the dealer cause since new the car present this issue and they never found nothing wrong on the car supposedly. The specialist technician of the dealer drives with me like 20/30 minutes to verify the issue but the car just do it when it want not always, its like a glitch on the system. It activates some times with the high/lows on the street or speed bumps or on the train rails. The car never present any warning on the dashboard or emergency lights just happen for 2-3 seconds and then goes back to drive normal. Not the first time ,it does since new i got the car since 0 miles and since the 1st week I noticed this but now the fail is worst cause never has do it to me at highway like this time does it just when passes thru speed bumps at low speed.
Dec 23, 2025
Crash: 1
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my driveway. The car had less than 350 miles on it at the time of failure. This incident is extremely concerning for a brand-new vehicle and raises questions about potential safety and manufacturing defects in the 2025 Jetta model line. A new car’s transmission should not fail within days of delivery. I have filed related complaints with the Michigan Attorney General and Better Business Bureau regarding the dealership’s handling of the issue and lack of transparency. Please investigate potential defects in the transmission control system and electrical fuel cluster of 2025 Volkswagen Jetta vehicles to prevent similar failures from occurring with other consumers.
Oct 04, 2025
VISIBILITY/WIPER
1 complaint
My driver side mirror is over-corrected/magnified. If I need to navigate to left lane, the magnification makes the vehicle in my blind spot appear too close. Same in a situation where I am performing a zipper merge to the left. I have driven 50 years in different cars, including Volkswagens, and never in an accident. This mirror seems hazardous and dangerous because trusting the instrument for left visuals of oncoming cars isn't accurate in a 1:1 ratio. The dealership replaced the mirror and it appears the same. All VW service techs, and other drivers who I have asked for evaluation, agree the mirror is not right.
Aug 27, 2025
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.
Jul 30, 2025
4.2/5.0
77 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2025 VOLKSWAGEN Jetta, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2025 VOLKSWAGEN Jetta for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2025 VOLKSWAGEN Jetta 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2025 VOLKSWAGEN Jetta VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2025 VOLKSWAGEN Jetta Problems in 3 Steps

1

Locate Your VIN

Find the 17-character VIN on your 2025 VOLKSWAGEN Jetta dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

2

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

3

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your VOLKSWAGEN dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2025 VOLKSWAGEN Jetta have?

The 2025 VOLKSWAGEN Jetta currently has 9 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 VOLKSWAGEN Jetta?

The most common problems reported for the 2025 VOLKSWAGEN Jetta are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 VOLKSWAGEN Jetta problem data come from?

All problem and complaint data for the 2025 VOLKSWAGEN Jetta comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2025 VOLKSWAGEN Jetta?

You can report safety problems with your 2025 VOLKSWAGEN Jetta directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2025 VOLKSWAGEN Jetta VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2025 VOLKSWAGEN Jetta reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2025 VOLKSWAGEN Jetta. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

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