1998 DODGE Durango Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1021
Complaints Reported
Complaints by Component
SUSPENSION
433 complaints
THE CV JOINT CAME OUT RUIN THE LOWER BALL JOINTS WHICH CAUSED RUBBING ON MY INNER RIM, AFTER A WHILE IT HAS CAUSE THE INNER RIM TO TO BREAK OUT WHILE I WAS DRIVING. WE HAVE REPLACED THE CV JOINT, WHEEL HUB BEARING, UPPER AND LOWER BALL JOINTS AND THE STEERING BALL JOINT. NOW THE LOWER BALL JOINT IS STILL HITTING THE INNER RIM AND I CAN'T DRIVE
Aug 29, 2015
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE NOTICED AN ABNORMAL NOISE FROM THE FRONT END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE FRONT UPPER AND LOWER BALL JOINTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 UPDATED 02/11/2014 *BF
Jan 06, 2014
THE VEHICLE IS MAKING A VERY NOTICEABLE "CLUNKING NOISE" DURING TURNS AND OVER BUMPS. THE VEHICLE OFTEN FALLS OUT OF ALIGNMENT AND DRIVING FEELS UNSTEADY AS ON OF THE FRONT WHEELS IS LOOSE. UPON INSPECTION IT APPEARS THIS IS BEING CAUSED BY PREMATURE WEAR TO THE UPPER BALL JOINTS. THIS HAS ALSO CAUSED EXCESS WEAR ON THE VEHICLE SUSPENSION. AS OF YET NO ACCIDENT OR INJURY HAS TAKEN PLACE DUE TO THIS PROBLEM; HOWEVER, IT IS A VERY SERIOUS SAFETY CONCERN AND NEEDS TO BE ADDRESSES PROMPTLY. *TR
Dec 12, 2010
1998 DODGE DURANGO. 27500 MILES. YES 27500 MILES. UPPER BALL JOINTS BOTH SIDES SHOT $321.00 TO REPAIR. RIGHT SIDE WAS EXTREMELY BAD. *TR
Jul 17, 2009
I OWN A 1998 DODGE DURANGO AND BACK IN MARCH OF THIS YEAR I REPLACED THE UPPER/LOWER BALL JOINTS DUE TO FAILURE. THE VEHICLE HAD AN AWFUL SQUEAKY NOISE AND WHEN TAKEN TO THE MECHANIC I WAS TOLD THAT I WAS LUCKY TO STILL BE ALIVE AS THE BALLJOINTS WERE EXTREMELY WORN OUT DUE TO BE AN UNGREASEABLE TYPE. THE REPAIR COST ME $650. IT HAS ONLY BEEN 3MONTHS SINCE THE REPAIR IN WHICH THE BALLJOINTS WERE REPLACED WITH DEALER PARTS AND ONCE AGAIN, THE SQUEAKY SOUND IS BACK, I'VE GONE BACK TO THE MECHANIC ONLY TO BE TOLD THAT ONCE AGAIN, THE BALLJOINTS HAVE FAILED!! ANOTHER $650 TO FIX, THIS IS OUTRAGEOUS!! DODGE MUST BECOME RESPONSIBLE FOR THE FACT THAT THESE BALLJOINTS CONTINUOUSLY FAIL AND THEY MUST COME UP WITH A GREASEABLE TYPE. IN THIS ECONOMY IT IS VERY DIFFICULT TO SPEND $650 EVERY 2-3 MONTHS ON BALLJOINTS!! AT THIS RATE, THERE WILL COME A POINT WHERE THE TIRES WILL FALL OFF THE VEHICLE AND CAUSE A DEATH BEING AS THESE JOINTS DON'T LAST AS LONG AS THEY SHOULD. *TR
Jun 11, 2009
+ 428 more complaints for this component
POWER TRAIN
70 complaints
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT APPLIED THE ACCELERATOR PEDAL TO THE FLOORBOARD BUT THE VEHICLE WOULD NOT RESPOND BEYOND 30 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Jan 02, 2014
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. AFTER PARKING THE VEHICLE, IT BEGAN MOVING IN REVERSE. THERE WERE NO WARNING INDICATOR LIGHTS PRIOR TO THE FAILURE. THE DEALER CONFIRMED THAT THE MANUAL SHIFTER WAS NOT WORKING PROPERLY AND THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER SERVICED THE VEHICLE FOR A TUNE UP AND CHANGED THE TRANSMISSION FLUID; HOWEVER, THE FAILURE CONTINUED. THE DEALER ALSO ADVISED THE CONTACT TO USE THE PARKING BRAKE AT ALL TIMES TO PREVENT THE VEHICLE FROM SHIFTING OUT OF GEAR. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 71,109.
Feb 05, 2008
TL* - ON 3/13/06 THE CONTACT TOOK 1998 DODGE DURANGO TO COTTMAN TRANSMISSION BECAUSE THE TRANSMISSION WAS SLIPPING INTO FIRST GEAR. AT THAT TIME, COTTMAN REPLACED THE VALVE BODY. ON 3/31/06 THE CONTACT TOOK IT BACK TO COTTMAN FOR THE SAME REASON, AND COTTMAN STATED THAT THEY WOULD REBUILD THE WHOLE TRANSMISSION. WHEN CONTACT PICKED UP THE VEHICLE IT WAS MAKING A LOUD SQUEAKING NOISE, AND COTTMAN TOLD HIM TO DRIVE IT FOR A FEW DAYS AND THE NOISE WOULD GO AWAY. AFTER DRIVING IT FOR A FEW DAYS CONTACT CONTINUED TO HEAR THE SAME SQUEAKING NOISE, SO COTTMAN REPLACED THE TRANSMISSION. AT WHICH POINT THE CONTACT CONTINUED TO HEAR THE SAME NOISE, HE TOOK VEHICLE TO AT PRO TRANSMISSION AND THEY STATED TO THE CONTACT THAT THE DAMAGE WAS PROBABLY INTERNAL BECAUSE THEY COULDN'T SEE ANYTHING WRONG WITH THE VEHICLE. ON 6/16/06 CONTACT TOOK IT BACK TO COTTMAN, AND COTTMAN STATED THAT THEY REPLACED THE TRANSMISSION; AFTER CONTACT PICKED IT UP HE CONTINUED TO HEAR THE SAME SQUEAKING NOISE, SO CONTACT BROUGHT VEHICLE BACK TO COTTMAN ON 12/11/06. COTTMAN ONCE AGAIN REPLACED THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION IS POURING FLUID FROM THE PUMP. CONTACT WILL TAKE THE VEHICLE TO COTTMAN. *AK UPDATED 2/6/2007 - *NM
Dec 28, 2006
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS RETURNED TO THE SALES DEALER FOR SERVICE, WHO DETERMINED THE PROBLEM WAS WITH THE TRANSMISSION. THE DEALER SENT THE VEHICLE TO A TRANSMISSION SHOP. THE KNOCKING CONTINUED EACH TIME AFTER 5 MORE VISITS TO THE TRANSMISSION SHOP, SO THE SALES DEALER SENT THE VEHICLE TO A SERVICE DEALER. THE KNOCKING CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED.
Nov 21, 2006
HAD REAR REBUILT IN 2003 BY DEALER.BACK IN 12/15/05 REAR WENT AGAIN.TALKED TO MECHANIC HE SAID DODGE KNOWS ABOUT REARS BEING BAD.DUE TO TIGHT TOLERANCES IN GEARS.
Jan 30, 2006
+ 65 more complaints for this component
SERVICE BRAKES, HYDRAULIC
52 complaints
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE PEDAL REQUIRED GREATER FORCE IN ORDER FOR THE VEHICLE TO SLOW DOWN. SUDDENLY, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE STOPPING DISTANCE INCREASED WHEN BRAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY DISCOVERED NHTSA CAMPAIGN ID NUMBER 99V341000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES). THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL; HOWEVER, IT WAS INSUFFICIENT IN REMEDYING THE FAILURES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 139,000.
Jun 02, 2009
DODGE DURANGO 1998 BRAKE LINE RUSTED THROUGH . I CHECKED YOUR WEB SITE AND FOUND RECALL ID NHTSA:99V341000 WHICH IS EXACTLY WHAT HAPPENED . I CONTACTED TWO DODGE DEALERS , AND THEY SAID THERE WAS NEVER ANY RECALL FOR THAT PROBLEM . *TR
Jun 11, 2008
WHILE MY 1998 DODGE DURANGO BEING DRIVEN A ON SURFACE STREET, ONE OF TWO 8 MM STUDS THAT ARE WELDED TO THE POWER BRAKE BOOSTER AND THAT ATTACH THE MASTER BRAKE CYLINDER TO THE POWER BOOSTER SUDDENLY BROKE DURING BRAKING WHICH DISENGAGED THE MASTER CYLINDER WHICH THEN CAUSED A TOTAL LOSS OF VEHICLE HYDRAULIC BRAKING. TO AVOID A REAR END CRASH THE VEHICLE HAD TO CHANGE LANES AND THE PARKING BRAKE WAS USED TO EVENTUALLY BRING THE VEHICLE TO A STOP IN THE MIDDLE OF AN INTERSECTION. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND THE MASTER CYLINDER IS ORIGINAL EQUIPMENT AND HAS NEVER BEEN REMOVED OR SERVICED SINCE IT WAS INSTALLED BY THE FACTORY. *JB
Oct 12, 2007
WHILE REPLACING THE FRONT DISC BREAK PADS I OBSERVED THE PASSENGER SIDE UPPER CALIPER BOLT WAS NO TIGHTENING. UPON FURTHER INSPECTION I OBSERVED THAT THE THREADS IN THE KNUCKLE WERE STRIPPED COMPLETELY. THE PRICE TO FIX IT WITH A HELI COIL REPAIR WAS AROUND 250.00 NOT INCLUDING LABOR OR 750.00 FOR A NEW STEERING KNUCKLE NOT INCLUDING LABOR. *NM
Jan 04, 2007
DT*: THE CONTACT STATED WHILE DRIVING LESS THAN 3 MPH THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES DID NOT HOLD. THE BRAKES WERE PRESSED HARDER AND THE VEHICLE FINALLY STOPPED. WHEN EXITING THE VEHICLE THE SMELL OF SMOKE WAS PRESENT. UPON INSPECTION THERE WASN'T ANY BRAKE FLUID IN THE MASTER CYLINDER. AFTER ADDING BRAKE FLUID, THE VEHICLE WAS DRIVEN FOR A SHORT DISTANCE. THE FLUID WAS CHECK AGAIN AND THERE WAS VERY LITTLE FLUID LEFT. THE VEHICLE WAS THEN TAKEN TO A DEALERSHIP. THERE IS A NHTSA CAMPAIGN ID # 99V341000 CONCERNING THE SERVICE BRAKES, HYDRAULIC FOUNDATION COMPONENTS: HOSES, LINES, PIPING AND FITTINGS. THE MANUFACTURER WAS CONTACTED AND IT WAS DETERMINED THE VIN WAS NOT INCLUDED IN THE RECALL.
Jan 27, 2006
+ 47 more complaints for this component
ENGINE AND ENGINE COOLING
48 complaints
62K MILES DOING THE SPEED LIMIT ON I/70 EAST OF MT COMFORT EXIT. OIL PRESSURE WENT TO 0 BEFORE I COULD SLOW AND GET TO THE SHOULDER THE ENGINE BLEW A ROD THREW THE OIL PAN. HAD IT TOWED TO MY REPAIR SHOP. HE TOOK THE PAN OFF AND SAID HE THOUGHT THE OIL PUMP HAD FAILED FROM WHAT HE COULD SEE. LOCAL DEALER DID NOT WANT TO TALK ABOUT IT. SAID IT WAS OUT OF WARRANTY. I TOLD HIM OF THE FAILURES I HAD FOUND ON THE INTERNET AND HE REFERRED ME TO DODGE AND HUNG UP. DODGE REPLIED TO MY INQUIRY BY TELLING ME TO TALK WITH MY LOCAL DEALER. *TR
Apr 21, 2010
ENGINE FAILURE & OIL PRESSURE SENSOR WENT BAD.. *TR
Mar 09, 2009
OIL PRESSURE DROPS TO 0 WHEN RUNNING. IT HAS BEEN PARKED SINCE. *TR
Jan 25, 2008
I HAVE HAD THE SAME PROBLEM WITH MY 98 DODGE DURANGO. VEHICLE RAN FINE FOR ENTIRE TIME WE OWNED IT. MAINTENANCE WAS DONE PROPERLY, AS MY HUSBAND IS A GENERATOR MECHANIC IN THE MILITARY AND KEEPS A VERY RIGID MAINTENANCE SCHEDULE FOR ALL OF OUR CARS. MID MAY THE VEHICLE SUDDENLY LOST OIL PRESSURE, AFTER AND OIL CHANGE VEHICLE WAS FINE FOR MONTHS. THEN MID AUGUST IT STARTS AGAIN, AGAIN OIL CHANGES WERE DONE AT LEAST EVERY 6000 MILES BY CHRYSLER'S INSTRUCTIONS. BEFORE WE CAN EVEN GET OFF OF THE INTERSTATE THE ENGINE STARTED KNOCKING AND NOW WILL RUN BUT LOSSES OIL PRESSURE BEFORE WE GET OUT OF THE DRIVEWAY AND KNOCKING STARTS SOON AFTER. COMPRESSION IS LOST IN TWO HEAD GASKETS DUE TO THIS AND THE MECHANIC SAYS THE SLUDGE IS THE PROBLEM, THOUGH THE MECHANIC CAN'T EXPLAIN WHY BECAUSE HE KNOWS HOW OFTEN THE OIL HAS BEEN CHANGED. HE CAN ONLY EXPLAIN THAT AN OIL CHANGE DOES NOT DRAIN THE BUILD UP THAT IS ALREADY INSIDE OF THE ENGINE AND THAT IT HAS JUST BEEN DEVELOPING OVER TIME BUT IS VERY ABNORMAL. CHRYSLER/DODGE SHOULD TAKE ACTION, I HAVE SEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS OF THIS EXACT PROBLEM ONLINE AND AM VERY DISAPPOINTED IN WHAT I THOUGHT WAS GOING TO BE A GOOD VEHICLE. *JB
Jan 06, 2007
DT: ENGINE KEPT OVERHEATING. HAD TWO NEW ENGINES PUT IN THE VEHICLE, AND OVERHEATED A THIRD TIME, AND VEHICLE WAS BACK IN THE SHOP. FIRST TIME MECHANIC SAID IT WAS DUE TO OIL LEAKING. SECOND TIME DEALER GOT A USED ENGINE THAT WAS CRACKED, AND THIRD TIME WANTED TO PUT ANOTHER USED ENGINE . *AK
Jun 09, 2005
+ 43 more complaints for this component
STEERING,SUSPENSION
44 complaints
DAIMLER CHRYSLER ISSUED A RECALL (04V596000) FOR BALL JOINT AND EXTENDED WARRANTY TO 10 YR / 100000 MILES FOR 2000 - 2003 DURANGOS. MY QUESTION IS WHY THE '98 DURANGOS WERE NOT INCLUDED SINCE MY 98 DURANGO HAD THE SAME FAILURE AND THE CURRENT MILEAGE IS ONLY 69,000
Mar 17, 2006
1998 DODGE DURANGO. UPPER AND LOWER BALL JOINTS. I HAD THOUGHT I NEEDED SHOCKS AND AN ALIGNMENT AND BROUGHT THE VEHICLE TO MY MECHANIC WHO TOLD ME THAT THE VEHICLE NEEDED UPPER AND LOWER BALL JOINTS, TIE ROD END AND IDLER ARM. THE VEHICLE HAS BECOME UNSAFE TO DRIVE. THE VEHICLE WAS NEVER ABUSED, AND 90% OF THE MILES ARE HIGHWAY MILES. I HAVE READ MANY ACCOUNTS OF THE EXACT SAME PROBLEM AND BELIEVE FURTHER INVESTIGATION AND RECALL IS NECESSARY. *JB
Dec 03, 2005
MY DODGE DURANGO STARTED MAKING A CLUNKING NOISE IN THE FRONT SUSPENSION UPON TURNING OR GOING OVER ROUGH PAVEMENT. I TOOK THE CAR INTO THE SHOP AND THERE WAS A FAILURE OF BOTH THE UPPER BALL JOINTS AS WELL AS THE TIE-ROD ENDS, NEARLY SEPARATED. PER THE GARAGE, UNUSUAL FOR A 7 YEAR OLD CAR WITH 66,000 MILES. THEY NEED TO BE REPLACED BEFORE THE CATASTROPHIC FAILURE OCCURS. REPLACEMENT WILL INCLUDE BOTH UPPER AND LOWER BALL JOINTS ON LEFT AND RIGHT SIDE AND 4 TIE RODS. OLD PARTS ARE AVAILABLE. TOTAL COST OF REPAIR $1,100. *JB
Aug 10, 2005
BOTH UPPER BALL JOINTS HAD TO BE REPLACED DUE TO WEAR.*AK UPPER AND LOWER CONTROL ARMS AS WELL AS THE INNER TIE RODS WERE WORN AND WERE REPLACED. *TT
Mar 15, 2005
THE CONSUMERS 1998 DURANGO NEEDED BOTH FRONT AND REAR UPPER AND LOWER BALL JOINT REPLACEMENT . *BF THE CONSUMER EXPERIENCED A SPIN OUT ACCIDENT DUE TO FRONT END INSTABILITY AND BAD TIE ROD ENDS. THE CONSUMER SUGGESTED THAT THE FRONT TIRES WORE OUT IN ONE YEAR. *SC
Feb 16, 2005
+ 39 more complaints for this component
SEATS
38 complaints
I WAS CROSSING THRU A UNPAVED ROAD WHICH WAS A LITTLE BUMPY ROCKING MY TRUCK FROM LEFT TO RIGHT AN MY DRIVER SEAT SLID FORWARD AN BACK IN WHICH I HEARD A SNAP AN MY SEAT DROPPED IN THE BACK AFTER SLIDING FORWARD AN BACK A COUPLE TIMES. NOW MY SEAT IS AT AN ODD POSITION AND WHEN I COME TO A STOP OR DRIVE OFF FROM A STOP MY SEAT SLIDES BACK OR FORWARD. VERY UNCOMFORTABLE. *TR
Jan 21, 2015
DATE COMPLAINT FILED: 04/26/2014 COMPONENT(S): SEATS DATE OF INCIDENT: 04/02/2010 NHTSA ID NUMBER: 10565005 VEHICLE IDENTIFICATION NO. (VIN): SUMMARY: THE DRIVERS SIDE POWER SEAT MOVES BACKWARDS ABOUT 2 INCHES WHEN I ACCELERATE AND COMES FORWARD THE SAME AMOUNT WHEN I BRAKE. I PURCHASED THE VEHICLE USED AND THE PREVIOUS OWNER SAID IT HAS ALWAYS BEEN THAT WAY. AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF CASES OF THE SAME THING. A RECALL IS IN ORDER HERE AS NOT ONLY DOES THIS MALFUNCTION AFFECT THE SAFETY OF DRIVER AND PASSENGERS, IT WILL ONLY GET WORSE AS THE MOVEMENT WILL EVENTUALLY CAUSE THE ENTIRE THING TO FAIL. *TR
Apr 26, 2014
THE DRIVERS SIDE POWER SEAT MOVES BACKWARDS ABOUT 2 INCHES WHEN I ACCELERATE AND COMES FORWARD THE SAME AMOUNT WHEN I BRAKE. I PURCHASED THE VEHICLE USED AND THE PREVIOUS OWNER SAID IT HAS ALWAYS BEEN THAT WAY. AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF CASES OF THE SAME THING. A RECALL IS IN ORDER HERE AS NOT ONLY DOES THIS MALFUNCTION AFFECT THE SAFETY OF DRIVER AND PASSENGERS, IT WILL ONLY GET WORSE AS THE MOVEMENT WILL EVENTUALLY CAUSE THE ENTIRE THING TO FAIL. *TR
Feb 19, 2014
DRIVERS SIDE ELECTRIC SEAT MOVES BACK WHEN ACCELERATING AND GOES FORWARD WHEN BRAKING FEELS LIKE YOUR GOING TO GO THROUGH THE WINDSHIELD. *TR
May 10, 2013
DRIVING ALONG WHEN SEAT TRACK "BROKE" SEAT NOW TRAVELS BACK AND FORWARD WHILE DRIVING, BRAKING OR ACCELLERATING...CAUSING MY BODY TO BE PUSHED FORWARD OR BACKWARD. COULD CAUSE AN ACCIDENT WITHIN ITSELF. SOMETHING NEEDS TO BE DONE ABOUT THIS SITUATION. MY DURANGO ONLY HAS AROUND 87,000 ORIGINAL MILES AN EXTREMELY WELL TAKEN CARE OF TRUCK BUT WITH THIS PROBLEM, I FILL LIKE I AM DRIVING A BROKE DOWN PEICE OF SH.. AND I LOVE MY TRUCK. SEEMS LIKE I HAVE BEEN LUCKY FOR MINE TO HAVE LASTED AS LONG. *JS
Jun 09, 2012
+ 33 more complaints for this component
VISIBILITY
38 complaints
WINDOW REGULATORS ON 3 DOORS HAVE FAILED SINCE STATED DATE. NORMAL SHUTTING OF DOORS CAUSES A PLASTIC PIECE WERE THE CABLES MEET TO FAIL. THIS PLASTIC PIECE IS NOT A STAND ALONE PART. COMPETE REGULATOR MUST BE PURCHASED AT $100+. *TR
Apr 25, 2008
WINDOW REGULATOR THAT CONTROLS WINDOWS HAS HAD 8 FAILURES AND REPLACEMENTS IN AS MANY YEARS WITH MINIMAL USAGE. I HAVE NO CHILDREN AND LIVE IN ARIZONA SO WINDOWS ARE IN UP POSITION 80% OF THE TIME. NO REASON FOR FAILURES OTHER THAN DEFECTIVE PLACEMENT AND PARTS AS STATED BY DODGE SERVICE ADVISOR. *NM
Jul 05, 2006
1998 DODGE DURANGO SLT: POWER WINDOWS, ESPECIALLY ON RIGHT SIDE OF VEHICLE ARE PERIODICALLY FAILING TO OPEN. ALL 4 REGULATORS REPLACED ONCE. PASSENGER FRONT MOTOR AND REGULATOR REPLACED TWICE AND NOW BOTH WINDOWS ON PASSENGER SIDE ARE FAILED. ARE THERE ANY BULLETINS TO DIRECT DEALER REPAIR OF THIS POTENTIALLY DANGEROUS CONDITION? *LA
Oct 30, 2003
SINCE BUYING THE USED 1998 DODGE DURANGO SLT IN OCTOBER OF 2001 WITH APPROXIMATELY 26000 MILES. I HAD THE DODGE DEALERSHIP TO REPLACE THE MOTOR IN THE FRONT DRIVER'S SIDE WINDOW WHICH COST ME $100 FOR MY DEDUCTIBLE. I NOW HAVE A PROBLEM WITH THE REAR VIEW MIRROR DEFOGGER ON THE LEFT AND RIGHT SIDE OF THE VEHICLE AND NOW PASSENGER SIDE WINDOW MOTOR IS BAD. I HAVEN'T REPLACED IT AS OF THIS TIME. ALTHOUGH THE DURANGO IS APPROXIMATELY 4 YRS OLD, IT ONLY HAD 26000 MILES ON THE VEHICLE WHICH MEANT THE VEHICLE WASN'T DRIVEN OFTEN BY THE PREVIOUS OWNER. I BROUGHT A CAR FAX REPORT TO CONFIRM THAT THE VEHICLE WAS IN GOOD CONDITION. I HOPE YOU CAN HELP WITH THESE PROBLEMS WHICH IS DEFINITELY A MANUFACTURING PROBLEM. THANKS
Apr 09, 2002
THERE IS A PLASTIC FLAP COVERING THE VENT IN THE DASHBOARD WHICH PREVENTS AIR OR HEAT FROM COMING OUT OF THE VENT. I'VE TRIED TO PUSH THE FLAP BACK DOWN BUT IT CONTINUES TO FLIP UP WHEN I USED THE HEAT OR AIR CONDITIONER.*AK
Apr 09, 2002
+ 33 more complaints for this component
STEERING
25 complaints
BUSHINGS ON STEERING SHAFT BEARING MADE FROM CHEAP MATERIALS WEAR QUICKLY CAUSING LOSS OF VEHICLE CONTROL. CHRYSLER DOES NOT CURRENTLY PRODUCE A PART TO FIX THE PROBLEM AND NO AFTERMARKET PARTS ARE AVAILABLE. *TR
Jun 25, 2009
WHILE DRIVING DOWN A PAVED ROAD THE VEHICLE SUDDENLY JERKED TO ONE SIDE AS I BRAKED I ATTEMPTED TO CORRECT WITH THE STEERING BUT IT DID NOT RESPOND. I CAME TO REST APPROXIMATELY 3 FEET FROM A 70 FOOT EMBANKMENT. I LAID DOWN UNDER THE CAR TO SEE IF I COULD FIND AN APPARENT PROBLEM AND NOTICED THAT THE STEERING TIE ROD END WAS HANGING DOWN. UPON FURTHER INSPECTION I NOTICED THAT ALL OF THE THREADS ON THE INNER TIE ROD END AND ON THE STEERING DRAG LINK TO BE COMPLETELY BARE OF THREAD. I AM CURRENTLY PRICING THE COST OF A NEW TIE ROD END AND DRAG LINK WHICH HOPEFULLY WILL REPAIR THE PROBLEM, HOWEVER THE PROBLEM MAY HAVE CAUSED ADDITIONAL DAMAGE TO THE 4 WHEEL DRIVE SYSTEM. AFTER TALKING TO THE LOCAL TIRE STORE AND CHECKING ON THE INTERNET I FIND THAT THIS IS A PROBLEM THAT SEEMS TO BE OCCURRING QUITE OFTEN ON THIS MODEL AND COULD POSSIBLY BE FATAL IF THE DRIVER PANICS OR DOESN'T HAVE THE STRENGTH TO HOLD THE WHEEL. *NM
Jun 20, 2006
THERE ARE POPPING AND CLICKING SOUNDS COMING FROM MY STEERING COLUMN AND THERE IS TOO MUCH PLAY IN THE STEERING. I BROUGHT IT TO MY LOCAL DEALER AND THEY SAID IT NEEDED TO BE REPLACED. WITH ONLY 55,000 MILES ON MY VEHICLE CHRYSLER SAID THEY WOULD NOT REPLACE THE STEERING COLUMN. THE STEERING SHOULDN'T HAVE THESE PROBLEMS WITH SUCH LOW MILEAGE. THERE IS NO PREVENTATIVE MAINTENANCE AVAILABLE FOR STEERING SO I DON'T SEE HOW THIS PROBLEM COULD HAVE BEEN AVOIDED. I WILL CONTINUE TO PRESSURE CHRYSLER TO DO THE RIGHT THING, WHICH IS TO TAKE CARE OF THEIR CUSTOMERS AND THE DEFECTIVE PARTS ON THE VEHICLES THEY'VE SOLD.*AK
Mar 10, 2005
1998 DURANGOS SHOULD BE RECALLED ALSO THEY ALL HAVE THE SAME BALL JOINTS AS THE OTHERS IN THE RECALL
Dec 13, 2004
NOISE IN STEERING COLUMN, SOUNDS LIKE SOMETHING IS LOOSE OR BROKEN! DURANGO HAS BEEN TO DODGE DEALER TWICE FOR CORRECTION, NOT REPAIRED! *NM
Oct 12, 2004
+ 20 more complaints for this component
AIR BAGS
22 complaints
"TAKATA AIRBAG" I WAS IN A ACCIDENT WHERE A PERSON RAN A RED LIGHT, GOING ABOUT 45 MPH AND I T-BONE THAT PERSON'S VEHICLE, WITH ME GOING ABOUT 40 MPH. THE AIRBAG DELAYED ON DEPLOYMENT IN MY VEHICLE. I HAD MY SEAT-BELT ON BUT I STILL ENDED UP HITTING MY CHEST ON THE STEERING WHEEL AND HITTING MY HEAD ON THE WINDSHIELD BEFORE AIRBAG DEPLOYED. I AM TRYING TO FIGURE OUT IF MY AIRBAG CAN GET DEFECTIVE OVER YEARS BECAUSE OF THE DELAY OF DEPLOYMENT. I DON'T KNOW IF IT IS A TAKATA AIRBAG THAT ISN'T ON THE RECALL LIST YET OR NOT. I STILL HAVE THE VEHICLE AND THE AIRBAG PART ITSELF THAT I CAN GIVE YOU THE NUMBERS OFF OF. SOMEONE REMINDED ME ABOUT THE TAKATA AIRBAGS SO I FIGURED I ASK.
Jan 29, 2018
CAR/DEER HEAD ON COLLISION AT 65MPH AIR BAGS FAILED TO DEPLOY, CAUSING WIPELASH, STRAINED SPINE AND SHOULDER INJURY. SUV WAS A TOTAL LOSS PER INS. COMPANY. *NM
Dec 16, 2005
WHILE TRAVELING AT ABOUT 55 MPH CONSUMER'S VEHICLE HIT A COW, AND AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK
Sep 27, 2004
AIR BAG WARNING LIGHTS CAME ON AND STAYED ON BECAUSE OF THE DEFECT DESCRIBED IN THE CLOCKSRPING MATERIAL RECALL 01V153000. BU TTHIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Jul 19, 2004
CONSUMER WAS TRAVELING IN MEXICO WHERE HE WAS INVOLVED IN A FRONT END CRASH. UPON IMPACT, DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. VEHICLE SUSTAINED RADIATOR DAMAGE, AND WAS REPAIRED IN MEXICO. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME, AND HAD NOT TAKEN THE VEHICLE TO A DEALE OR MADE CONTACT WITH THE MANUFACTURER. *AK
Jul 06, 2004
+ 17 more complaints for this component
ELECTRICAL SYSTEM
22 complaints
WE ON THE ROAD DRIVING AROUND 7:30 AND I NOTICED MY TRUCK WAS LOSING POWER...I LOOKED IN MY SIDE MIRROR AND SAW SMOKE... I PULLED OVER AND MY TRUCK WAS ON FIRE... THE FIRE DEPT WAS CALLED THEY HAD TO REMOVE THE BOOT AROUND THE 4 WHEEL DRIVE LEVER TO PUT THE FIRE OUT... TRUCK DESTROYED.. *TR
Nov 09, 2013
THE ODOMETER SAYS "NO BUS". *TR
Jun 02, 2010
I OWN A 1998 DODGE DURANGO AND I WAS DRIVING HOME FROM OLYMPIA WITH MY SON IN THE BACK SEAT, HE WAS A SLEEP. THE VEHICLE STALLED OUT AND I DRIFTED TO THE SIDE OF THE ROAD, I SMELT A FUNNY SMELL AND IMMEDIATELY GOT MY SON OUT OF THE VEHICLE. WE WERE ON A BUSY HIGHWAY. THE VEHICLE THEN WAS ENGULFED IN BLACK SMOKE COMING FROM UNDERNEATH THE DASH, THE INTERIOR OF THE CAR WAS SOON FILLED WITH FLAMES, ALL THIS HAPPENED WITHIN A MATTER OF MINUTES. THE VEHICLE HAD 141,000 MILES ON IT AND HAD NO PREVIOUS SIGNS OF PROBLEMS. THE POLICE REPORT AND EVERYTHING STATES THE FIRE WAS AN ELECTRICAL FIRE ORIGINATING FORM UNDERNEATH THE DASHBOARD. I DON'T KNOW WHAT TO DO, WE ONLY HAD LIABILITY INSURANCE AND IT DOES NOT COVER WHAT HAPPENED. I JUST KEEP THINKING WHAT IF MY OTHER TWO CHILDREN WAS IN THE VEHICLE WITH ME, THEY WOULD HAVE PROBABLY BEEN A SLEEP AND IT WOULD BE EXTREMELY HARD FOR ME TO GET ALL THREE OF THEM OUT 2,5 AND 7 ON A BUSY HIGHWAY. HAS THERE BEEN ANY OTHER SCENARIO'S LIKE THIS? THE ENTIRE VEHICLE WAS DESTROYED THE DASH, SEATS, ETC ALL MELTED AND BURNT. THE FIRE DEPT. WAS DISPATCHED AND THEY HAD TO PUT OUT THE FIRE. I CAN PROVIDE POLICE REPORT, ETC. THAT WILL BACK UP WHAT WE JUST SAID, THE FIRE DID NOT AFFECT ANYTHING UNDER THE HOOD, JUST THE INTERIOR. *TR
Nov 15, 2009
WHEN TRAVELING ON HWY 70 CHICO CA. TO QUINCY CA WHEN SWITCHING HEAD LIGHTS FROM HIGH BEAM TO LOW BEAM LIGHTS WENT OFF. *JB
Feb 17, 2004
NAR 02/28/2003 MR DEFECTIVE ELECTRONIC CONTROL MODULE *CB
Feb 28, 2003
+ 17 more complaints for this component
SEAT BELTS
18 complaints
DT*: THE CONTACT STATED THAT THE LEFT SEAT BELT IN THE SECOND ROW OF THE VEHICLE WOULD NOT UNLATCH ONCE IT WAS BUCKLED. THE BELT ON THE RIGHT FAILED TO LATCH AT ALL, AND THE METAL IN THE BUCKLE WAS EXPOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER.
Jul 24, 2006
1998 DODGE DURANGO SEAT BELT BUCKLE BROKE. *TS *JB
Feb 09, 2006
THERE HAS BEEN NO INCIDENT YET, BUT THE DRIVER SIDE SEAT BELT IS COMING APART AND IS SO TWISTED AS TO BE UNSAFE. THE RED BUTTON IN THE CENTER OF THE BUCKLE IS COMING OUT OF THE CASING. I AM CONCERNED FOR MY FAMILY'S SAFETY.
Apr 28, 2004
ALMOST EVERY TIME I GO TO PUT MY CHILDREN IN THEIR CAR-SEATS THE SAFETY BELTS HAVE BEEN RELEASED FROM THE CHILDREN WIGGLING TO GET INTO THEIR CAR-SEATS. WE MAKE A BIG ISSUE OF OUR CHILDREN BEING PROPERLY INSTALLED INTHEIR CAR-SEATS. WE HAVE READ ALL THE USER MANUALS AND EVEN TAKEN CLASSES TO INSURE WE ARE INSTALLING THEM PROPERLY. NONE OF THIS DOES US ANY GOOD WHEN THE SEAT-BELTS RELEASE SO EASILY. I HAVE PROBLEMS WITH THIS ALMOST DAILY. WILL IT TAKE ONE OF MY FAMILY BEING INJURED OR EVEN KILLED BEFORE THERE WILL BE SOMETHING DONE. THIS HAS HAPPEND MORE TIMES THAN I COULD EVEN COUNT.*AK
Mar 01, 2004
MY HUSBAND AND I OWN A 1998 DODGE, DURANGO. WE HAVE A 17 MONTH OLD DAUGHTER THAT WE HAVE INSTALLED A CAR SEAT IN THE BACK SEAT FOR AND ON SEVERAL OCCASSIONS WE HAVE NOTICED THE SEAT BELT THAT HOLDS HER SEAT IN HAS BECOME UNLATCHED. IT HAS RECENTLY BEEN BROUGHT TO MY ATTENTION THAT THIS IS A GEN3 SEAT BELT AND THIS IS A COMMON PROBLEM WITH THIS LATCH.
Jan 22, 2004
+ 13 more complaints for this component
SUSPENSION,POWER TRAIN
14 complaints
BOUGHT MY DURANGO NEW IN MAY 1998. THE AUTOMATIC TRANSMISSION STARTED SHIFTING IMPROPERLY IN JULY 2000. TOOK IT TO A DODGE DEALER BECAUSE IT WAS STILL UNDER WARRANTY (31,418 MILES). THEY DROPPED THE TRANSMISSION PAN AND PRONOUNCED IT DOA (PAN WAS FULL OF METAL SHAVINGS). SHOULD HAVE SEEN THE WRITING ON THE WALL BUT I LOVED THIS VEHICLE. TOOK IT TO AN INSPECTION STATION FOR SAFETY & EMISSIONS TESTS IN MAY OF 2006. IT FAILED FOR BAD BALL JOINTS. I ASKED THE MANAGER WHY HIS MECHANICS SEEMED TO PAY SPECIAL ATTENTION TO THE FRONT END DURING INSPECTION AND HIS REPLY WAS IT WAS VERY COMMON TO FIND BAD BALL JOINTS ON APPROX. 50% OF ALL 1998-2000 DURANGOS. HAD MY MECHANIC REPLACE UPPER & LOWER BALL JOINTS, BOTH SIDES, AT 74,064 MILES, TO THE TUNE OF $701 PLUS TAX. I THEN STARTED HEARING ABOUT OTHER DURANGO OWNERS WITH SIMILAR BALL JOINT WOES. I WENT ONLINE AND STARTED RESEARCHING. FOUND A SITE WHERE FOLKS LIKE MYSELF WITH THE SAME BALL JOINT PROBLEMS, SOME WITH ACCIDENTS, WERE TRYING TO GET NHTSA TO DO SOMETHING. I GUESS PEOPLE ACTUALLY HAVE TO DIE FIRST BEFORE NHTSA WILL STEP IN AND TELL AN AUTO MANUFACTURER THEY NEED TO FIX THEIR FAULTY PRODUCTS. I ALSO LEARNED THAT THE 1998-2000 DURANGOS WERE BUILT ON THE DODGE DAKOTA PICKUP CHASSIS. A DAKOTA WEIGHS ABOUT 4,600 LBS. WHILE A DURANGO 4X4 WEIGHS IN AT 6,400 LBS. IT'S NO WONDER THE 1998-2000 DURANGO FRONT-ENDS WERE FALLING APART. SERIOUSLY, WHAT KIND OF IDIOT ENGINEERS DOES DODGE HAVE WORKING FOR THEM. SOMETIME LATER I HEARD THAT DODGE RUSHED THE DURANGO INTO PRODUCTION IN 1998 TO COMPETE FOR THE SUV MARKET BUCKS AND DIDN'T HAVE TIME TO ENGINEER A NEW CHASSIS SO THEY JUST MODIFIED THE DAKOTA CHASSIS WITHOUT BEEFING IT UP. WHEN PEOPLE STARTED TO COMPLAIN ABOUT BALL JOINTS AND SUCH, THEY BUILT A WHOLE NEW CHASSIS FOR DURANGOS IN 2001. I STUMBLED ACROSS THIS SITE TODAY WHILE RESEARCHING ANOTHER VEHICLE I'M THINKING ABOUT BUYING.
Jul 20, 2016
PREMATURE WEAR ON UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF VEHICLE. THE SEPARATION OF THESE COMPONENTS CAUSE THE DRIVER TO LOSE CONTROL OF THE STEERING AND COULD CAUSE THE VEHICLE TO ROLL OVER CAUSING SERIOUS INJURY OR DEATH. IN ADDITION TO THE BALL JOINTS, THE WHEEL BEARING ASSEMBLIES FAIL PREMATURELY WHICH IN COMBINATION WITH THE BALL JOINT PROBLEM GREATLY INCREASES LOSS OF CONTROL OF THE VEHICLE. THIS VEHICLE ALSO HAS A PROBLEM WITH THE TRANSMISSION SLIPPING WITH LESS THAN 70,000 MILES ON IT. THIS CAUSES SLOW ACCELERATION WHICH COULD CAUSE AN ACCIDENT RESULTING IN SERIOUS INJURY OR DEATH. *NM
Oct 13, 2005
DODGE DEALER REPORTED THAT BALL JOINTS ON 1998 DODGE DURANGO HAVE EXCESSIVE WEAR AND REQUIRE REPLACEMENT. THE QUOTE TO REPLACE EXCEEDED $2000 AND I WAS TOLD AT THE TIME THAT THE RECALL WAS PENDING. I AM THE ORIGINAL OWNER, VEHICLE MILEAGE IS 76,898. VIN IS [XXX]. I SEE THAT THE RECALL IS FOR 2000 THROUGH 2003 AND THAT WARRANTY ON 2000 THRU 2003 MODELS WAS EXTENDED TO 100,000 MILES FOR BALL JOINTS. IS THERE ANY RECOURSE? ISN'T THIS THE SAME SUSPENSION DESIGN AS THE 2000 MODEL? I ALSO REPLACED THE REAR AXLE IN 2003 FOLLOWING A TOTAL FAILURE RESULTING IN REAR LOCKING UP AND SHEARING THE U-JOINT AND DROPPING THE DRIVE SHAFT WHILE DRIVING. REPLACEMENT COST EXCEEDED $3000 AND I WAS TOLD AT THE TIME THAT THIS IS A KNOWN PROBLEM WITH DURANGO'S AS WELL. *JB UPDATED 07/24/2012* JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 11, 2004
1998 DODGE DURANGO WITH LEFT TURN STEERING PROBLEMS. SHOP GREASED THE CV JOINTS BUT NOW IS TELLING ME BECAUSE OF BAD DESIGN THAT IS THE SAME AS WHAT IS HAPPENING WITH 2000-2003 I HAVE TO SPEND $1,150 ON NEW UPPER AND LOWER BALL JOINTS. *JB
Dec 11, 2004
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. VEHICLE HESITATED WHEN DRIVING. *AK THE FRONT DIFFERENTIAL PIN FAILED AND SEIZED TO THE PINION SHAFT THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *JB
Apr 20, 2004
+ 9 more complaints for this component
EXTERIOR LIGHTING
14 complaints
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 241,000.
Mar 04, 2015
LIGHT SWITCH, WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM THIS RESULTS IN NO LIGHTS AT ALL. DROVE OFF THE SIDE OF THE ROAD INTO A FIELD. *TR
Aug 29, 2009
I OWN A 1998 DODGE DURANGO. THE HEADLIGHT SWITCH HAS BEEN REPLACED PREVIOUSLY FOR FAILURE TO OPERATE PROPERLY, IE: THE HEADLIGHTS WOULD NOT TURN ON. SUBSEQUENTLY, THE REPLACEMENT SWITCH FAILED TO OPERATE PROPERLY HOWEVER WITH SLIGHT INWARD PRESSURE ON THE SWITCH, THE LIGHTS WOULD COME ON. I HAVE RECENTLY BEEN INFORMED THAT THE SWITCH WILL NOT PASS STATE SAFETY INSPECTION IN ITS CURRENT CONDITION. I THINK THERE IS A DESIGN FLAW OR MANUFACTURING DEFECT IN THIS SWITCH BECAUSE OF RECURRING FAILURES, AND SINCE IT HAS BECOME A SAFETY ISSUE BY DECREE OF THE STATE, I FEEL IT SHOULD BE EXAMINED NATIONWIDE FOR RECALL CONSIDERATION. *JB
Nov 09, 2005
WHEN GOING FROM HIGH-BEAM TO LOW-BEAM, ALL HEADLIGHTS WENT OUT. COULD NOT SEE ANYTHING.DEFECTIVE SWITCH.*AK
Oct 27, 2003
LOW BEAMS GO OUT WHEN HIGH BEAMS ARE ACTIVATED. THIS CREATED ZERO VISIBILITY WHILE DRIVING ON A DARK RURAL ROAD. I NOTIFIED THE DEALER, AND WAS TOLD THAT NOTHING COULD BE DONE.*JB
Mar 02, 2003
+ 9 more complaints for this component
EQUIPMENT
14 complaints
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING UPHILL AT 30 MPH, THE CONTACT HEARD A LARGE BANG. SHE LOOKED IN THE REARVIEW MIRROR AND NOTICED THE SPARE TIRE FLYING OFF HER VEHICLE DOWN A STEEP HILL. THE DEALER STATED THAT THE CABLE ROTTED AND BROKE APART. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 170,000. UPDATED 10-07-08 *BF UPDATED 10/09/08. *JB
Aug 29, 2008
AIR CONDITIONING FAILURE ON 1998 DODGE DURANGO. CHARGED WITH R134 WITH A LEAK DETECTION DYE. FOUND DYE POURING OUT BOTTOM OF HEATER CORE HOUSING. EVAPORATOR FAILURE AND WAS TOLD BY MY MECHANIC THAT THE EVAPORATOR IS MADE FROM REAL INEXPENSIVE "POP" METAL AND IS SUBJECT TO A HIGH FAILURE RATE ON THIS TYPE OF VEHICLE. QUOTED $900-1100 TO REMOVE DASHBOARD AND INSTALL NEW EVAPORATOR.*AK
Jan 12, 2005
DANGEROUS FLAW WITH THE LUGGAGE RACKS.*MR WHILE DRIVING THE LUGGAGE RACK BROKE AND AS A RESULT THE CARRIER CAME OFF AND BOUNCED DOWN THE INTERSTATE. NO ACCIDENTS RESULTED FROM THIS FAILURE. THE CONSUMER WOULD LIKE TO BE COMPENSATED FOR THE BROKEN LUGGAGE RACK OR THE ABANDONED CAR TOP CARRIER. *NM
Jun 23, 2004
WHILE DRIVING MY VEHICLE IN CONGESTED TRAFFIC, THE AIR CONDITIONING UNIT RELEASED ALL OF THE R-134 A INTO THE ENCLOSED CAB. I WAS EXPOSED TO THE SUBSTANCE FOR QUITE AWHILE BEFORE I REALIZED WHAT HAD HAPPENED. I FINALLY PULLED OFF OF THE ROAD, AND EXITED THE VEHICLE. I HAD SEVERE HEADACHES AND NAUSEA FOR A COUPLE DAYS. IF I HAD AN INFANT IN THE VEHICLE, THERE COULD HAVE BEEN A DEATH DUE TO THIS MALFUNCTION. *LA
Oct 10, 2003
I HAVE COMPLAINED WITH THIS PREVIOUSLY BUT NOW HAVE A MORE IN DEPTH COMPLAINT. I TOOK MY TRUCK TO THE SHOP TO FINALLY HAVE THE AIR DUCTS CHECKED. AFTER REMOVING THE COMPLETE DASHBOARD, THE MECHANIC FOUND A DOOR WHICH WAS BROKEN THAT WAS CAUSING THE AIR TO FLOW OUT THE FEET DUCTS INSTEAD OF THE DASH VENTS. THE DOOR BROKE BECAUSE SOME STICKY-BACK FOAM GOT UNSTUCK AND STUCK TO SOMETHING ELSE PUTTING THE DOOR UNDER STRAIN AND FINALLY BREAKING IT. THE FOAM, I BELIEVE, WAS TO KEEP DOWN THE NOISE OF THE DOOR OPENING AND CLOSING. ANYWAY, WHEN THAT PART IN QUESTION WAS ORDERED, PART #21, A DOOR WAS SENT BUT IT WASN'T THE CORRECT DOOR. AFTER INTENSE INVESTIGATION BY THE LOCAL DODGE DEALER, IT WAS DETERMINED THAT THE MANUFACTURER COULD NOT PRODUCE THE CORRECT DOOR BECAUSE THE NUMBERS IN THEIR SYSTEM DIDN'T MATCH THE NUMBERS ON THE DOOR. I HAVE ALL THE NUMBERS WRITTEN DOWN, UNFORTUNATELY THEY ARE NOT WITH ME. I CAN PRODUCE THEM IF NEEDED. WHEN INQUIRING WITH OTHER DEALERS ABOUT THE DOOR, WE FOUND THEY ALSO HAD RUN INTO THE PROBLEM AND HAD NO SOLUTION FOR THEIR CUSTOMERS AS WELL. WE FOUND OUT THAT THIS IS A NATION-WIDE PROBLEM AND THOSE DEALERS WHO ACTUALLY HAVE THE PART ON THEIR PREMISES WILL NOT GIVE THEM UP FOR FEAR OF NEEDING THEM FOR THEIR OWN CUSTOMERS. I AM APPALLED THAT A MANUFACTER CAN NOT OR WILL NOT PRODUCE A MUCH NEEDED PART TO A CONSUMER AND WILL BRUSH THEM OFF. I SPENT RIGHT AT $500 FOR A SOMEONE TO TELL ME THAT THEY CAN'T DO ANYTHING TO HELP ME. I LIVE IN A VERY HOT PART OF THE COUNTRY AND HAVE SPENT MANY DAYS SWELTERING IN MY VEHICLE. THIS IS AN ABSOLUTE OUTRAGE AND I DEMAND EITHER A FIX OR A REIMBURSEMENT FOR MY HARD-EARNED MONEY OR REALLY BOTH. I NEED COOL AIR AND I NEED TO FIX MY BROKEN POCKET BOOK. WHEN I EVER GET RID OF THIS VEHICLE, I WILL NEVER BUY ANOTHER DAIMLER PRODUCT. IT IS SAD TO THINK THEY CAN'T EVEN SERVICE OR SUPPLY PARTS FOR THEIR OWN CREATIONS. PLEASE DON'T IGNORE THIS COMPLAINT. I HAVEN'T GOTTEN ANYWHERE WITH DODGE AND I FEEL IGNORED. THANKS.
Sep 15, 2001
+ 9 more complaints for this component
UNKNOWN OR OTHER
11 complaints
TAKATA RECALL - I WAS IN A CAR ACCIDENT ON 8/11/2015 AND THE AIRBAG DID NOT DEPLOY. ACCIDENT OCCURRED ON ROADWAY AND WAS IN MOTION MAKING A LEFT TURN WHEN STRUCK ON THE RIGHT SIDE OF VEHICLE.
Apr 29, 2018
ALL 4 POWER WINDOW REGULATORS HAVE GONE OUT.
Jan 10, 2018
CAR CAUGHT FIRE WHILE DRIVING. DT
Nov 06, 2002
NO SUMMARY
Sep 07, 2000
NO SUMMARY
Sep 07, 2000
+ 6 more complaints for this component
TIRES
11 complaints
TL* THE CONTACT OWNS A 1998 DODGE DURANGO WITH COOPER DISCOVER STT TIRES, TIRE SIZE 31X10/50/R15, DOT NUMBER WAS 60DWE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN SHE NOTICED THAT THE REAR OF THE VEHICLE FELT UNSTABLE. ONCE AT HER DESTINATION, SHE DISCOVERED THAT THE TIRE WAS TORN APART. THE TIRE WAS NOT REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Apr 20, 2011
A COOPER TIRE ON THE REAR OF OUR VEHICLE, BLEW OUT. *NM
Nov 04, 2005
I JUST WATCHED WITH HORROR, A NEWS ARTICLE ON CBS EVENING NEWS ABOUT THE FRONT WHEEL OF DODGE DURANGOS FALLING OFF. I CAN'T BELIEVE THAT SOMETHING HASN'T BEEN DONE ALREADY. I HAVE JUST SENT THIS SAME CONCERN TO DODGE/CHRYSLER. I NOW WON'T BE ABLE TO DRIVE MY 1998 DODGE DURANGO (EXCEPT AT SLOW SPEEDS ON SURFACE STREETS) UNTIL I HEARD SOMETHING DEFINITIVE FROM YOU AND DODGE. DIDN'T OUR COUNTRY, AND FORD AND FIRESTONE JUST GO THROUGH SUCH A TRAGEDY WITH BLOWN TIRES ON FORD EXPLORERS. HOW MANY DEATHS MUST OCCUR BEFORE SOMETHING WILL BE DONE ABOUT THIS PROBLEM? A FRONT WHEEL FALLING OFF MUST BE AS HAZARDOUS AS A BLOWOUT. ON A SEPARATE NOTE, I JUST LOOKED UP THE RECALL INFORMATION ON MY VEHICLE, AND FOUND 4 DIFFERENT RECALL NOTICES ON THE 1998 DODGE DURANGO. I DON'T REMEMBER HAVING RECEIVED ANY OF THESE RECALLS FROM DODGE; AND I AM THE ORIGINAL OWNER.*AK
Mar 03, 2004
WHILE DRIVING AT 50 MPH AND WITH NO WARNING REAR PASSENGER TIRE TREAD SEPARATED, CAUSING DAMAGE TO THE BUMPER, AND CRACKED THE TAIL LIGHT. CONSUMER HAD TO PULL OVER. DAYTON, MODEL TIMBERLAND, SIZE 31X10-50R15LT, DOT# UNKNOWN. *AK
Nov 17, 2003
RETURNING FROM NEW YORK. TIRE EXPLODED. CONTACTED GOODYEAR. REFERRED TO LOCAL DEALER WHO SAID NOT TREAD SEPARATION. CALLED HOME OFFICE BACK AND GIVEN ANOTHER DEALER ABOUT 1 HOUR AWAY. WILL GO AT EARLIEST CONVENIENCE. DETAILS OF TREAD SEPARATION: TRAVELING ABOUT 60 ON INTERSTATE WHEN INCIDENT OCCURRED. OUTER SIDE OF TIRE LOOKS LIKE IT EXPLODED. INNER SIDE OF TIRE NO DAMAGE. WHEEL NO DAMAGE. TREAD SEPARATED FROM INNER WALL OF TIRE APPROXIMATELY HALF OF DIAMETER FROM ABOUT CENTER OF TREAD AREA TO EDGE OF TREAD AREA ON OUT SIDE OF TIRE. *AK (DOT NUMBER: MK60K60V08 TIRESIZE: 31X10.50R1)
Jul 30, 2001
+ 6 more complaints for this component
SUSPENSION,SERVICE BRAKES, HYDRAULIC
11 complaints
I BOUGHT THIS CAR USED IN THE LAST WEEK OF NOVEMBER '08. I HAD MY BRAKES DONE BY AN INDIVIDUAL MAYBE TWO WEEKS LATER. A COUPLE OF DAY LATER DRIVING HOME FROM WORK I STARTED HEARING A REAL LOUD IRON GRINDING NOISE. THE NEXT DAY I HAD THE CAR TOWED TO AAMCO, WHO TOLD ME MY CALIPER PINS HAD CAME OUT, AND I WOULD NEED A NEW STEERING KNUCKLE AND A SET OF CALIPER PINS.THE TRUCK WAS FIXED COSTING ME $525 (NOTING: MECHANIC USED A USED STEERING KNUCKLE.) NOW 2 MONTHS AFTER THOSE REPAIRS I NEED A WHEEL SPINDLE, AND CALIPER BOLTS BECAUSE THE THREADING HAVE STRIPPED AWAY AND SOMETHING TOTALLY UNRELATED A NEUTRAL SAFETY SWITCH. COSTING ME $580. I WAS TOLD THAT BY FIRESTONE WHO TOLD ME I NEEDED NEW TIE RODS AND THEN CORRECTED THEMSELVES BY TELLING ME I NEEDED A NEW STEERING KNUCKLE - WHO WOULDN'T EVEN WORK ON MY CAR BECAUSE OF LIABILITY TOLD ME THAT IT WAS UNSAFE TO DRIVE BECAUSE THE RIGHT FRONT TIRE COULD LITERALLY FALL OFF DUE TO LACK OF SUPPORT AND CAUSE A MAJOR OR SERIOUS ACCIDENT, AND THAT I NEEDED TO TAKE IT BACK TO AAMCO. I DIDN'T WANT TO BECAUSE I FELT AAMCO SHOULD HAVE FIXED THIS THE FIRST TIME. BUT AFTER FIGHTING WITH THEM AND READING THE OTHER COMPLAINTS MAYBE THEY'RE NOT IN THE WRONG. *TR
Feb 26, 2009
DT*: THE CONTACT STATED WHILE AT THE DEALERSHIP FOR A TIRE REPLACEMENT AND ALIGNMENT THE DEALERSHIP OBSERVED THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED PRIOR TO THE TIRE REPLACEMENT. THERE IS A NHTSA RECALL, # 04V596000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES. SINCE PURCHASE, THE ABS LIGHT AND BRAKE LIGHT INTERMITTENTLY ILLUMINATE. AS A RESULT, SMOKE COMES FROM THE WHEEL WELL AREA. THE DEALERSHIP WAS NOTIFIED ABOUT THE PROBLEM HOWEVER, THEY ARE UNABLE TO DUPLICATE IT.
May 30, 2006
I TOOK VEHICLE TO MY MECHANIC, COMPLAINT REGARDING LEFT FRONT BRAKE. ALREADY HAD NEW BRAKES, ROTORS REPLACED ONE YEAR AGO. MECHANIC FOUND THAT THE BALL JOINTS NEED REPLACED. VEHICLE HAS 59,000 MILES ON IT, AND HAS ALREADY HAD BALL JOINTS REPLACED, DURING A TSB REPAIR BULLETIN, SEVERAL YEARS AGO, ON MY 1998 DODGE DURANGO, 4X4. MECHANIC SAYS THAT SPINDLES NEED REPLACED, ALONG WITH BALL JOINTS. PREMATURE FAILURE, VEHICLE SHOULD DRIVE FOR 100,000 MILES BEFORE A FAILURE SUCH AS THIS ON THE BALL JOINTS. CURRENTLY WAITING ON PARTS FROM DEALER, TO REPLACE WORN PARTS, HAD EXTENDED WARRANTY, BUT ALREADY RAN OUT IN MAY 2005. AM ALSO HAVING BUSHINGS REPLACED, DUE TO EXTREME TEMPS IN PHOENIX AREA. WILL COST OVER $3000.00 TO DO THE REPAIRS, WHICH SHOULD EITHER BE RECALLED BY DC, OR COVERED UNDER WARRANTY. WILL ALSO CALL AND COMPLAIN TO DEALER. *NM
Feb 10, 2006
I WON A 1998 DODGE DURANGO 4X4. I RECENTLY HAD TO REPLACE THE BRAKES ON MY DURANGO. I HAD ONE OF THE PADS ON THE PASSENGER SIDE BREAK LOOSE FROM THE SHOE. I HAD TO REPLACE THE ROTORS AS WELL. COSTING ME $435. THE MECHANIC DOING THE WORK WANTED TO KNOW IF I HAD REPLACED THE REAR BRAKES RECENTLY. I INFORMED HIM THAT I HAD NOT. THE FRONT AND REAR WERE REPLACE AT THE SAME TIME MAYBE A YEAR EARLIER. HE SAID THERE WAS NEXT TO NO WEAR ON MY REAR BRAKES. SINCFE HAVING MY BRAKES REPLACED THERE IS THIS AWFUL GRINDING SOUND IN THE FRONT OF THE VEHICLE. I TOOK IT BACK TO THE MECHANINC AND HE SAID ALL 4 BALL JOINTS, UPPER AND LOWER, NEEDED TO BE REPLACED AT A COST OF $1400. PARTS AND LABOR. I KNOW DODGE RECALLED THE 2000-2003, BUT THIS IS REDICULOUS. I HAVE NOT READ ALOT OF COMPLAINTS ABOUT THE 2000-2003, I'VE READ MORE ABOUT THE 98-99. ALSO MY BRAKES HAVE FAILED TO ENGAGE TWICE AND THEY LOCKED UP ON ME ONCE ON DRY PAVEMENT.*AK
Mar 25, 2005
1) ABS AND BRAKE LIGHTS CAME ON, WHINING NOISE FROM FRONT END 2) DEALER DETERMINED BALL JOINTS IN FRONT AND WHEEL BEARINGS IN SERIOUS SHAPED, LAUGHED AT HOW I WAS JUST DRIVING ON THE HIGHWAY SINCE THE LIKELIHOOD OF THE WHEELS FALLING OFF WAS SO HIGH.*AK 3. DEALER INSTALLED 2 HUB BRAKES, BEARINGS IN FRONT ($1025.30 COST) AND OVERHAULED REAR DIFFERENTIAL, BEARINGS WORN AND EXCESSIVE MOVEMENT IN PINION ($924.48). * NOW I HEAR NHTSA HAS DISCOVERED THIS ON 00-03 DURANGOS (MINE IS A 98) AND WANTS CHRYSLER TO RECALL THEM. I PAID ALL THIS MONEY TO CORRECT A PROBLEM EVEN THE FEDERAL GOVERNMENT SAYS IS CHRYSLER'S FAULT. THEY SHOULD GIVE ME AT LEAST A CREDIT FOR FUTURE REPAIRS.
Dec 10, 2004
+ 6 more complaints for this component
SUSPENSION,EQUIPMENT
9 complaints
REPLACED UPPER BALL JOINTS AGAIN,FIRST WAS ON 7/7/03 39,414 MILES ON MY 1998 DODGE DURANGO,NOW AGAIN 3/25/04 45,452 MILES 1ST TIME WAS UNDER WARRANTY ,NOW OUT OF WARRANTY IT COST ME 853.23 WILL I HAVE TO HAVE THEM REPLACED AGAIN @6K MILES, WE WERE NEVER TOLD THERE MAY BE A DEFECT AND TO BE CAUTIOUS. *AK THE CONSUMER DOESN'T UNDERSTAND WHY HIS VEHICLE IS BEING OMITTED FROM THE BALL JOINT RECALL. *NM
Feb 25, 2005
BALL JOINTS HAD TO BE REPLACED IN MY 1998 DURANGO IN 2002. I KEPT HEARING POPPING NOISES FROM THE FRONT WHEELS WHEN I TURNED INTO A PARKING SPACE OR CAME TO A STOP SIGN.*JB
Jan 02, 2005
I HAVE BEEN ADVISED BY MY GOODYEAR MECHANIC THAT MY 1998 DODGE DURANGO IS NOT SAFE TO DRIVE BECAUSE ALL UPPER AND LOWER BALL JOINTS ARE WORE OUT AND NEED TO BE REPLACED. THE VEHICLE HAS 82000 MILES ON IT. THE REPAIR IS GOING TO COST OVER $400.00.I HAVE RECEIPTS THAT SHOW REGULAR MAINTENANCE IS PREFORMED ON THE VEHICLE. I THINK SOMEONE IS NOT DOING THERE JOB, BECAUSE IT SEEMS THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS PROBLEM. AS WELL AS MAJOR MEDIA COVERAGE. ON YOUR COMPLAINT FORM YOU ASK HOW MANY DEATHS. WELL I'M GLAD I DIDN'T HAVE ANY TO LIST .HOW MANY PEOPLE HAVE TO DIE BEFORE YOU PEOPLE DECIDE TO REACT TO THIS COMPLAINT. I HAVE ALSO HAD TO REPLACE THE FRONT A/C EVAPORATOR CORE AT A COST OF $750.00. NO DEATHS TO REPORT IN THIS CASE EITHER (SORRY).THIS IS THE FIRST DODGE I HAVE EVER OWNED. IT MAY BE MY LAST. I AM REPLACING TO 4 BALL JOINTS AS WE SPEAK... BECAUSE I AM CONCERNED WITH MY FAMILY'S SAFETY. EVEN IF YOU ARE NOT. THANKS FOR LETTING ME VENT... TOM BOTTOMS *LA
Jul 20, 2004
TODAY I TOOK MY 1998 DODGE DURANGO (VIN-1BHS28Y6WF132671) FOR THE YEARLY VIRGINIA SAFETY INSPECTION. THE VEHICLE WAS TAKEN TO DOMINION DODGE IN SALEM, VIRGINIA WHERE I PURCHASED THE VEHICLE NEW IN 1998.SHORTLY AFTER MY ARRIVAL AND NOTIFIING THE SERVICE MANAGER WHAT I WAS THERE FOR, HE CAME AND TOLD ME THAT MY RIGHT LOWER BALL JOINT WAS "BAD" AND NEEDED REPLACEMENT, AND HE WAS WELL AWARE THAT THIS FACILITY HAD REPLACED 3 OF THEM APRIL 2002. INCLUDING THIS ONE THAT NEEDED REPLACING 2 YEARS LATER, 11,203 MILES SINCE REPLACED. WHEN THESE WERE REPLACED IN APRIL 2002 THE SAME INFERIOR PARTS WERE INSTALLED AS WHEN THE VEHICLE WAS BOUGHT NEW!! SO THIS VEHICLE HAS A TOTAL OF 41,780 AS OF TODAY AND I AM STATING TO PUT A SECOND SET OF BALL JOINTS ON MY DODGE DURANGO! WHEN ARE YOU PEOPLE GOING TO DO SOMETHING??*AK
Apr 08, 2004
I HAVE HAD NUMEROUS PROBLEMS WITH THE FRONT END OF MY 1998 DODGE DURANGO SLT 4X4. I RECENTLY HAD IT IN TO REPLACE THE WHEEL BEARING ON THE PASSENGER SIDE AND TWO OF THE BALL JOINTS COSTING ME CLOSE TO $500. LESS THAN 50,000 MILES AGO I ALSO HAD TO REPLACE A WHEEL BEARING AND I BELIEVE IT WAS ON PASSENGER SIDE AS WELL. THERE IS A LOT OF NOISE FROM THE FRONT END AT ALL TIMES. IT JUST SEEMS TO ME THAT THERE SHOULDN'T BE THAT MUCH TROUBLE WITH THIS VEHICLE. THE FIRST WHEEL BEARING PROBLEM I HAD LOOKED LIKE THE WHEEL WAS GOING TO FALL OFF WHEN YOU PUT IT IN THE AIR AND MOVED THE WHEEL. *AK
Mar 04, 2004
+ 4 more complaints for this component
SUSPENSION,TIRES
7 complaints
1998 DODGE DURANGO FRONT UPPER BALL JOINTS WORE OUT AT 40000 MILES, PREMATURELY CAUSING TIRES TO ALSO WEAR PREMATURELY. I WAS TOLD THAT BAD BALL JOINTS COULD CAUSE THE SUSPENSION TO BREAK OR A WHEEL TO COME OFF WHILE DRIVING CAUSING A LIFE THREATENING ACCIDENT TO MY WIFE AND CHILDREN.*AK
Jan 05, 2004
FRONT BALL JOINT WAS CHECKED AND IS GOING OUT, WE DISCOVERED IT AFTER HAVING TO REPLACE TIRES BECAUSE THE BALL JOINT IS CAUSING THE TIRE O WEAR UNEVEN.*AK
Aug 09, 2003
CONSUMER NOTICED TIRE UNEVEN WEAR WHILE TRAVELING 60-65 MPH. VEHICLE STARTED VIBRATING. VEHICLE WAS SERVICED, AND TECHNICIAN REPLACED BALL JOINTS. *AK
Jul 30, 2003
CONSUMER NOTICED THAT THE FRONT TIRES ARE WEARING FROM THE INSIDE OUT. TOOK VEHICLE TO MECHANIC, AND HE STATED THAT UPPER BALL JOINTS NEED REPLACING. *AK
Jul 28, 2003
I CAN NOT KEEP TIRES ON FRONT END FROM WEARING UNEVENLY, THEY KEEP CUPPING ON OUTER EDGES. CHRYLER CORP HAS REPLACED MY FRONT TIRES 3 TIMES, LOWER CONTROL ARMS TWICE, & RT. UPPER BALL JOINT ONCE. NOW ALL 4 TIRES ARE OUT OF ROUND AND CAUSES A BAD VIBRATION IN THE VEHICLE. THIS IS ALL CAUSED BY THE SUSPENION PARTS BEING DEFECTED AND CHRYSLER CORP. WILL NOT REPLACE THE TIRES OR CORRECT THE SITUATION WITH ME.
Sep 04, 2000
+ 2 more complaints for this component
WHEELS
7 complaints
4 OF 6 RIGHT REAR WHEEL STUDS SEIZED/BROKE OFF DURING ROUTINE TIRE ROTATION. NUTS WERE CORRECTLY TORQUED TO MANUAL SPECIFICATIONS. *LA
Oct 31, 2003
HAVE HAD MULTIPLE INCIDENTS OF WHEEL STUD/BOLT BREAKAGE. HAS OCCURRED BOTH DURING HIGHWAY OPERATION AND DURING TIRE REMOVAL. HAVE HAD TO REPLACE APPROXIMATELY 6 STUDS ON VARIOUS WHEELS. IN EACH CASE, LUGS WERE INSTALLED AT PROPER TORQUE AND WERE REMOVED EITHER BY HAND OR BY AIR-POWERED TOOL. CONCERNED THAT THE STUDS ON THIS VEHICLE ARE OF POOR QUALITY OR THE MATERIALS USED IN THE STUDS AND LUGS ARE NOT COMPATIBLE AND THEREFORE SEIZING IS OCCURRING. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED AND HAVE HAD TO REPLACE TOO MANY WHEEL STUDS! 4/10/01 - WHEEL LUG COULD NOT BE RE-INSTALLED AFTER REMOVAL FOR TIRE ROTATION, COULD NOT HAND-START; CONCERNED ABOUT PROBLEM WITH STUD AND POTENTIAL BREAKAGE. TIRE DEALER INDICATED THAT THEY HAVE HAD A LOT OF TROUBLE WITH DURANGO STUDS BREAKING OFF.
Apr 11, 2001
FOUR OF 6 REAR WHEEL LUG BOLTS SNAPPED OFF. *AK
Dec 16, 2000
WHILE MAKING A LEFT HAND TURN HEARD A POPPING SOUND AND VEHICLE TILTED TO THE SIDE. CONSUMER GOT OUT, AND THE WHEEL AT THE FRONT PASSENGER'S SIDE WAS TILTING INWARD, ALL LUGS: STUDS WERE GONE. DEALER IS WAITING FOR A REPRESENTATIVE TO SEE WHY LUGS: STUDS BROKE. *AK
Feb 02, 2000
HUB ASSEMBLY.
Sep 08, 1999
+ 2 more complaints for this component
VEHICLE SPEED CONTROL
7 complaints
IDLE SPPED CONTROL UNIT FAILURE. *AK
Aug 27, 2002
WHILE DRIVING CRUISE CONTROL UNEXPECTEDLY ACTIVATED WITHOUT MANUAL OPERATION. DRIVER APPLIED BRAKES, AND THEY FAILED TO STOP VEHICLE, DRIVER ALSO TURNED CRUISE CONTROL SWITCH OFF AND VEHICLE CONTINUED TO ACCELERATE. AFTER INSPECTION OF VEHICLE IT WAS DETERMINED THAT THROTTLE WAS STUCK IN OPEN POSTION. TO GAIN TEMPORARY CONTROL OF VEHICLE THROTTLE WAS RELEASED, AND CRUISE CONTROL SYSTEM WAS DISCONNECTED. PLEASE GIVE ANY FURTHER DETAILS.
Aug 27, 2002
WHILE DRIVING WITH CRUISE CONTROL ACTIVATED WHEN BRAKES WERE APPLIED. CRUISE CONTROL DEACTIVATED, CAUSING LOSS OF CONTROL. PLEASE GIVE ANY FURTHER DETAILS.*AK
May 11, 2001
CRUISE CONTROL FAILED TO DISENGAGE RESULTING IN DAMAGE TO VEHICLE DUE TO LOSS OF CONTROL. YH
Jan 03, 2000
STARTED VEHICLE & SHIFTED INTO REVERSE. TOOK FOOT OFF BRAKES & VEHICLE SUDDENLY ACCELERATE, BACKWARDS. HIT ANOTHER VEHICLE. HAPPENED TWICE BEFORE, BUT WEATHER WAS WET. PEDAL WENT TO FLOOR AT TIME. *AK
Sep 01, 1999
+ 2 more complaints for this component
STRUCTURE
6 complaints
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS RUST UNDER THE FRONT BUMPER ON THE DRIVER SIDE, RIGHT DOOR ON THE PASSENGER SIDE AND UNDER THE REAR HATCH. THERE WAS SLIGHT RUST WHEN THE VEHICLE WAS PURCHASED BUT HAD SINCE SPREAD. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD THE MOTOR REPLACED SO THE MILEAGE WAS UNAVAILABLE.
May 13, 2010
POWER DOOR LOCK SWITCH FAILED. MJS
Dec 07, 1999
UNIDENTIFIED THUMP IN BACK OF TRUCK.
Sep 08, 1999
REAR AND FRONT HATCH FAILED.
Mar 12, 1999
AUTOMATIC LIFTGATE DOOR LOCK FAILED. YH
Feb 01, 1999
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
4 complaints
CONSUMER STATES THAT THE INTAKE MANIFOLD IS CAUSING VEHICLE TO STALL.*JB
May 02, 2002
RECALL 99V342 000/TANK ATTACHING STRAPS: BEEN WAITING ON DEALER TO HONOR RECALL NOTICE. KEPT ON INFORMING THAT THEY ARE STILL WAITING FOR THE PARTS. PLEASE PROVIDE FURTHER DETAILS. *AK
Jul 10, 2000
MANUFACTURER'S RECALL NOTICE RECEIVED, AND TAKEN VEHICLE TO DEALER FOR REPAIRS. DEALER REPAIRED TANK STRAP, BUT UNWILLING TO HONOR BRAKE TUBE. *AK
Mar 14, 2000
"#5 INJECTOR CIRCUIT HAD SHORTED TO THE FUEL PUMP INPUT IN THE POWERTRAIN CONTROL MODULE." GAS WAS LEAKING OUT OF THE MUFFLER!
Aug 05, 1999
FUEL SYSTEM, OTHER
3 complaints
1998 DODGE DURANGO HAS A RECALL ON FUEL LEAK. POSSIBLE UNDERBODY FIRE CAN HAPPEN. MY TRUCK WAS TOTALLY ENGULFED IN FLAMES WITH MY SON DRIVING AND HE MANAGED TO GET OUT OF VEHICLE. THE TRUCK IS A TOTAL LOSS. *TR
May 18, 2008
FUEL GAUGE SENDER FAILED. YH
Feb 01, 1999
GAS TANK FLOW BACK VALVE FAILED. YH
Feb 01, 1999
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
3 complaints
ALL OF THE VEHICLE'S BALL JOINTS HAD TO BE REPLACED. *NM THE CONSUMER STATED THAT THERE WAS A PROBLEM IN THE FRONT END OF THE VEHICLE. THE RECALL DID NOT INCLUDE THE CONSUMERS VEHICLE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE AMOUNT SHE PAID FOR SERVICE. THE ABS AND BRAKE LIGHT CAME ON . THE RIGHT INNER TIE ROD ASSEMBLY WAS REPLACED. *TC *JB
Dec 27, 2004
I PURCHASED MY DURANGO IN 1998, I HAVE HAD IT IN TO THE DEALER BECAUSE OF STEERING COLUMN NOISE, WAS TOLD NOTHING WAS WRONG WITH IT. MY FRONT RIGHT BRAKE SQUEALS AND I GET GREASE ON MY WHEELS, HAD REPLACED, STILL MAKES THE NOISE. MY FUEL STRAP WAS REPLACED IN A PREVIOUS RECALL. NOW I AM GOING TO HAVE TO HAVE THE BALL JOINTS REDONE, THEY ARE SEPARATING. WAS TOLD VEHICLE IS UNSAFE TO DRIVE, WHEEL WILL FALL OFF. I WOULD LIKE TO KNOW WHY THERE HAS BEEN NO RECALLS ON THIS PROBLEM. WE ALSO HAVE A FRIEND THAT HAS A 2000 THAT NEEDS TO REPLACE HIS BECAUSE OF THE SAME SITUATION. WILL THERE BE A RECALL? *AK
May 21, 2004
THE CONSUMER HEARD THAT THERE WAS A RECALL ON DODGE DURANGOS. THE CONSUMER STATED THAT WHEN HE WAS DRIVING HIS VEHICLE AND MADE A HARD TURN IT SOUNDED AS IF HIS TIRES WERE RUBBING. WHILE DRIVING SLOWLY, THE FRONT END OF THE VEHICLE FELT FUNNY. THE CONSUMER STATED HE WAS AFRAID TO DRIVE THE VEHICLE ANY DISTANCE. THE ABS BRAKE LIGHT ALSO CAME ON AND STAYED ON. *NM
Dec 30, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS
3 complaints
REAR ABS FAILURE WHEN A DEAR RAN OUT IN FRONT OF ME. FRONT BRAKES LOCKED UP, REAR OF SUV PASSED THE FRONT. DEAR WAS HIT WITH THE LEFT FRONT AND LEFT SIDE AS THE VEHICLE SKIDDED OUT OF CONTROL.*AK 1 DEATH IF YOU COUNT THE DEAR
Jul 23, 2004
ABS BRAKES FAIL TO OPERATE PROPERLY, AND AIR BAGS FAILED TO DEPLOY DURING A CRASH AT APPROX. 28 MPH IMPACT. MANUFACTURER NOTIFIED. *AK
May 12, 1999
COMING OFF THE RAMP WHILE DRIVING AT 15 MPH ON WET PAVEMENT, CONSUMER APPLIED THE BRAKES, AND THE BRAKES WENT STRAIGHT TO THE FLOORBOARD, CAUSING THE CONSUMER TO REAR END VEHICLE IN FRONT, AND NEITHER AIR BAG DEPLOYED. *AK
Apr 15, 1999
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
3 complaints
WHILE DRIVING ON HIGHWAY HEARD A LOUD CLANKING NOISE. THEN, ENGINE CHECK LIGHT IULLUMINATED. TOOK VEHICLE TO DEALER, AND THEY STATED THAT CRANKSHAFT HAD BROKEN. CONSUMER HAD A LACK OF BRAKES AND STEERING. TOOK VEHICLE TO DEALER AGAIN, AND THEY STATED THAT CRANKSHAFT SHOULD NOT GO OUT. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Mar 25, 2002
WHILE DRIVING AT ANY SPEED ENGINE CHECK LIGHT ILLUMINATED ON DASHBOARD AND VEHICLE CUT OFF WITHOUT PRIOR WARNING. CONSUMER HAS CONTACTED DEALER, DEALER STATED THAT NO ELECTRICAL COMPONENTS HAVE FAILED, CAUSING THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Apr 17, 2001
WHILE DRIVING ENGINE CHECK LIGHT ILLUMINATED, INDICATING A MALFUNCTION WITHIN THE SYSTEM, SHORTLY AFTER A NOISE OCCURRED IN THE ENGINE COMPARTMENT, THEN THE VEHICLE COMPLETELY SHUT DOWN, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Sep 09, 1999
SERVICE BRAKES, AIR
3 complaints
FRONT BRAKES LOCK UP ON WET SURFACES DURING BRAKING RESULTING IN A LOSS OF CONTROL. ONE TIME NEARLY SLID INTO A CURB SIDEWAYS. ANOTHER TIME NEARLY SLID INTO ONCOMING CROSS TRAFFIC AT AN INTERSECTION. SEVERAL TIMES THE DURANGO HAS SLID IN WET PARKING LOTS.
Aug 19, 1999
ANTI-LOCK SYSTEM FAILED. *YC
Feb 01, 1999
BRAKES LOCK AND CAR HIGHLY SUCCEPTABLE TO HYDROPLANING WHEN TURNING, ESPECIALLY FROM A STOPPED POSITION, ON ANY LEVEL OF RAINFALL. MOST SERIOUS INCIDENT INVOLVED CAR TURNING 360 DEGREES TWICE THEN RESTING OPPOSITE SIDE OF ROADWAY, IN ONCOMING TRAFFIC LANES, AFTER JUMPING A LOW MEDIAN, COMPLETELY OUT OF MY CONTROL. I WAS ATTEMPTING TO TURN ON A GREEN ARROW FROM A DEAD STOPPED POSITION, GOING APPROX 0-5 MPH WHEN LOSING CONTROL OF THE CAR. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.
Dec 02, 1998
STEERING,SUSPENSION,VISIBILITY
2 complaints
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE STEERING WAS LOOSER THAN NORMAL. HE TOOK THE VEHICLE TO A LOCAL MECHANIC ON FEBRUARY 21, 2008 AND BOTH UPPER AND LOWER BALL JOINTS AS WELL AS THE STEERING BOX WERE REPLACED. THE REPAIR COST $1,001.24. THE FAILURE MILEAGE WAS 59,298 AND CURRENT MILEAGE WAS 59,598. UPDATED 05/05/08 *BF THE CONSUMER STATED ON APRIL 10, 2003 HAD TO REPLACE BOTH REAR WINDOW REGULATORS. UPDATED 05/05/08 *TR
Apr 24, 2008
DT: OWNER COMPLAINED ABOUT SEVERAL VEHICLE PROBLEMS. . ON ALL FOUR WINDOWS THE REGULATOR HAS HAD TO BE REPLACED MORE THAN ONCE. DRIVER'S SIDE HAVING TO BE REPLACED THE MOST. ALSO, LOWER BALL JOINTS / LEFT UPPER BALL JOINT, AND STEERING COLUMN HAS BEEN REPLACED TWICE IN LESS THAN ONE YEAR TIME. CURRENTLY THE UPPER RIGHT BALL JOINT HAD TO BE REPLACED. THESE HAS BEEN ONGOING ISSUES WITH THIS VEHICLE SINCE CONSUMER OWNED IT. CONSUMER DEALT WITH DEALERSHIP AND MANUFACTURER, BUT CHRYSLER REFUSED TO HELP SINCE THERE WAS NO RECALL. CHRYSLER WAS VERY RUDE AND HUNG UP ON THE CONSUMER. *AK
Jun 17, 2005
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING
2 complaints
THE CONSUMER HAD TO REPLACE BOTH LEFT AND RIGHT BALL JOINTS AND TIE RODS DUE TO PREMATURE WEAR. *PH A FAULTY INTAKE GASKET CAUSED AN OIL LEAK. THE CONSUMER NOTIFIED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. THE CONSUMER WAS DENIED REIMBURSEMENT. *NM *SC *JB
Jan 25, 2005
WITH 40,000 MILES HAD TO INSTALL LOWER BALL JOINTS AND RIGHT SIDE INNER TIRE ROD I INSTALLED LEFT INNER TIE ROD AND UPPER BALL JOINTS WHEN VEHICLE WAS APART, ALSO INSTALLED MONO-MAX KYB SHOCKS FRONT AND REAR AND INSTALL NEW BF GOODRICH TIRES FRONT AND REAR HAD 2 DIFFERENT PEOPLE CHECK AND SET ALIGNMENT AND CAN NOT GET VEHICLE TO STOP DRIFTING RIGHT ANDHAS CHOPPED WEAR PATTEN ON RIGHT FRONT WHEEL HAS TO INSTALL NEW THERMOSTAT GASKET. *JB
Mar 05, 2004
PARKING BRAKE
2 complaints
THREE MONTHS AFTER INSTALLATION OF A NEW EMERGENCY BRAKE CABLE, THE CABLE BROKE AND VEHICLE HAD A RUNAWAY. *LA TWO CABLES ON THE SAME SIDE BROKE IN THREE MONTHS. TWO DEALERS SUGGESTED THAT THE PROBLEM WILL CONTINUE TO RECUR. (DODGE DUALLY) *SC
Feb 12, 2004
TURN SIGNALS INTERMITTANT - DEALER SERVICE UNABLE TO LOCATE CAUSE. POWER WINDOWS ALSO INTERMITTANT EXCEPT DRIVER'S.
Aug 19, 1999
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
WHILE DRIVING, THE VEHICLE HAD A HIGH PITCH SQUEAKING NOISE. THIS WAS CAUSED BY A FAILURE IN THE REAR END. *AK THE FRONT ROTOR DISK, RING GEAR AND PINION WAS REPLACED. *SCC *JB
Sep 12, 2003
ABS LIGHT STAYED ON INTERMITENTLY. ABS SYSTEM LOCKED IN NORMAL DRIVING CONDITIONS. 4- WHEEL DRIVE MALFUNCTIONED. IT WILL NOT ENGAGE IN 4- WHEEL DRIVE. ENTIRE REAR END WAS REPLACED DO TO LEAKAGE. RANSFER CASE WAS REPLACED TO RECTIFY PROBLEM. CONSUMER HAS BEEN ARGUING THAT 4- WHEEL DRIVE NEVER WORKED. *AK
Mar 19, 2001
STEERING,SUSPENSION,ELECTRICAL SYSTEM
2 complaints
THE CONSUMER WENT TO THE DEALER TO HAVE A FRONT WHEEL ALIGNMENT DONE. THE TECHNICIAN TOLD THE CONSUMER THAT THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE UPPER AND LOWER CONTROL ARMS WERE WORN. THE TECHNICIAN ALSO NOTICED SLIGHT PLAY IN THE GEAR BOX AND ADJUSTED IT. A FAULTY SOLENOID IN THE CAB CONTROLLER CAUSED THE BRAKE AND ABS LIGHTS TO ILLUMINATE INTERMITTENTLY. *AK *NLM
Sep 02, 2003
TRANSMISSION FLUID LEAKED FROM THE VEHICLE AND EVENTUALLY THE TRANSMISSION WAS REPLACED WITH A REBUILT ONE. ALL FOUR BALL JOINTS WERE AND TIE RODS WERE REPLACED. THE VEHICLE EXPERIENCED ELECTRICAL PROBLEMS, BECAUSE THE BACK BRAKE LIGHT CONTINUED TO BLOW OUT. *AK THE FRONT HUB BEARINGS AND SEALS WERE REPLACED. *JB
Aug 22, 2003
ENGINE AND ENGINE COOLING,AIR BAGS
2 complaints
CHECK ENGINE LIGHT CAME ON; CRACKED LEFT CYLINDER HEAD AT 40,000 MILES. DEALER REPAIRED UNDER WARRANTY; CLAIMS TO NOT KNOW WHY HEAD CRACKED. EXACTLY 40,000 MILES LATER, LEFT CYLINDER HEAD CRACKED AGAIN. DEALER WILL NOT REPAIR; CAR IS 3 MONTHS OUTSIDE OF EXTENDED WARRANTY. DEALER STILL CAN'T GIVE REASON FOR CYLINDER HEAD FAILURE. OTHER MECHANICS/DEALERS BELIEVE CYLINDER HEADS FAIL DUE TO FAULTY CASTING. *NLM THERE WAS A SCRAPING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE SERVICE DEALER FOUND INTERNAL DAMAGE IN THE CLOCKSPRING AND REPLACED THE UNIT. THE CONSUMER REQUESTED REIMBURSEMENT. *SCC
Jul 03, 2003
FAULTY CLOCK SPRING. $178 TO REPLACE/REPAIR. MY VEHICLE APPARENTLY NOT AFFECTED BY RECALL OF 216,000 VEHICLES. CLOCK SPRING FAILURE RESULTS IN FAILURE OF AIRBAG TO DEPLOY. I GUESS I'M EXTREMELY LUCKY I WAS NOT INVOLVED IN A LIFE-ALTERING ACCIDENT. *NLM REFER TO RECALL # 01V153000. PER INVOICE, THE ENGINE LIGHT HAD COME ON AND THERE WERE RATTLES UPON ACCELERATION, THE SERVICE DEALER FOUND #5 CYLINDER MISFIRE AND REMOVED THE #5 SPARK PLUG AND VIEWED SIGNS OF COOLANT ON THE SPARK PLUG. (RECOMMENDED REMOVAL OF THE LEFT CYLINDER HEAD FOR FURTHER INSPECTION/CONSUMER DECLINED) THERE WAS ALSO A SCRAPING NOISE WHEN THE VEHICLE WAS TURNED, THE CLOCKSPRING WAS FOUND FAULTY DUE TO INTERNAL DAMAGE, THE CLOCKSPRING UNIT WAS REPLACED. *SCC
Jun 18, 2003
SEAT BELTS,CHILD SEAT
2 complaints
I HAVE INTERMITTENTLY NOTICED THAT THE SEAT BELTS GOING THROUGH MY TWO DAUGHTERS' SAFETY SEATS HAVE MYSTERIOUSLY BECOME UNCLIPPED. IT HAPPENED DURING NORMAL DRIVING TIME. I HAVE NOT NOTICED THEM BECOMING UNCLIPPED AT THE SAME TIME. IT DID NOT OCCUR TO ME THAT THIS MAYBE A PROBLEM UNTIL I SAW THE NEWS REPORT ON WPVI-CHANNEL 6 IN PHILADELPHIA, PA. I AM NOT SURE OF THE EXACT INCIDENT DATES. I DO RECALL AT LEAST TWO INCIDENTS WHEN TAKING MY CHILDREN OUT OF THE CAR, I NOTICED THAT THE ONE OF THE SEATS HAD BECOME DISCONNECTED. I THOUGHT IT WAS UNUSUAL, BUT NEVER REPORTED THE INCIDENT. *NLM
May 22, 2003
CONSUMER FOUND THE SEAT BELT BUCKLE UNDONE A FEW TIMES OWNING IT TO THEM BECOMING A LITTLE LOOSE AND THE CHILD SEAT TILTING OVER ON THE RELEASE BUTTON. *JG
Mar 12, 2002
SERVICE BRAKES, HYDRAULIC,VISIBILITY
2 complaints
THE POWER WINDOW MOTORS/REGULATORS HAVE FAILED ON ALL 4 WINDOWS REPEATEDLY. REPAIRS UNDER WARRANTY HAVE BEEN DONE, HOWEVER AFTER APPROX 2 MONTHS THE WINDOWS FAIL TO GO UP OR DOWN. . ... DURING LOW SPEED BRAKING THE FRONT DISC BRAKES MAKE A GRINDING NOISE, THE PROBLEM IS CONTINUOUS AND THE DEALERSHIP SAYS ALL ITEMS ARE WITHIN SPECIFICATIONS.
Jan 18, 2000
WHILE DRIVING IN NEIGHBORHOOD ANOTHER VEHICLE PULLED OUT IN FRONT. CONSUMER SLAMMED ON BRAKES AND FRONT WHEELS LOCKED UP, VEHICLE SKIDDED AND SLAMMED INTO THE VEHICLEIN FRONT. CONTACTED DEALER WHO SAID THAT BRAKE PADS NEVER TOUCHED THE DRUMS. ALSO, REAR ARM ACTUATOR POWER WINDOWS WILL NOT GO UP OR DOWN. *AK
Nov 01, 1999
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
DUE TO TO UNEVEN DRIVEWAY THE VEHICLE STALLED, OR TRANSMISSION BEGAN TO SPIN AND NOT MOVE, AT WHICH THE VEHICLE IGNITION WAS SHUT-OFF. IT WAS ATTEMPTED TO PUSH THE VEHICLE ABOUT 50 FEET TO A PARKING PLACE. ANOTHER PERSON OFFERS TO HELP, THEN PUSHES VEHICLE 25/50 FEET...ADVISES TO TURN THE WHEEL. THE WHEEL DOES NOT WANT TO TURN. THE VEHICLE HAS USED A LOT OF POWER STEERING FLUID ALMOST DAILY(HAS A HISTORY OF SQUEALING AND HARD TURNING AT START UNLESS LUBRICATED). SO ADVICE TO PLACE VEHICLE IN REVERSE CAUSED THE STEERING WHEEL TO BE EVEN HARDER TO TURN, IF AT ALL. I REQUESTED HELP FROM THE BYSTANDER, WHO AT WHICH POINT COMES TO THE DRIVER SIDE WHERE I WAS STANDING OUTSIDE OF THE VEHICLE ALSO. IT'S UNKNOWN IF THE BYSTANDER HELP TURNED THE IGNITION ON, OR IF THE IGNITION SOMEHOW TURNED ON BY ITSELF. THE VEHICLE WAS OCCUPIED BY ONE ADDITION PASSENGER AT THE TIME OF THE CRASH. THE VEHICLE TRAVELED IN REVERSE GEAR, WITHOUT ANYONE PUSHING ON THE ACCELERATOR. THERE WERE MINOR TO SEVERE INJURIES, AND DAMAGE TO 2 VEHICLES AND ONE STRUCTURE.
Jan 15, 2021
ELECTRICAL SYSTEM,INTERIOR LIGHTING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTION LINES WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED TO OCCUR. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE CEILING LIGHT INSIDE THE VEHICLE WOULD ERRONEOUSLY TURN ON. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL, A BANGING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 156,000.
Jan 27, 2016
FUEL SYSTEM, GASOLINE,AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH OVER A PATCH OF BLACK ICE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL BEFORE ROLLING OVER. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT UNLATCHED INSTEAD OF RESTRAINING THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT NEITHER THE DRIVER NOR THE PASSENGER SUSTAINED ANY INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 124,000. UPDATED 11/20/14 *CN THE CONSUMER STATED BOTH THE PASSENGER AND DRIVER WERE IN SHOCK AND HAVE HAD ONGOING BACK PROBLEMS. THE PASSENGER NEEDED A METAL ROD IN THE BACK DUE TO THE FAILURE OF THE SEAT BELT. UPDATED 5/6/2015 *JS
Jun 03, 2014
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
NYLE MAXWELL DODGE SUPERCENTER IN AUSTIN TEXAS WAS PAID TO FIX MY SENSOR LIGHT FOR THE ANTILOCK BRAKE SYSTEM WHICH COMES ON CONTINUOUSLY AND STAYS ON 100 PERCENT OF THE TIME. I WAS TOLD THAT THEY NEEDED TO REPLACE A SENSOR WHICH WOULD COST JUST OVER $1100, AND WAS REQUIRED TO SIGN OFF ON A FORM SO THEY COULD BEGIN THE WORK. AFTER THEY HAD MY DODGE DURANGO A COUPLE OF DAYS, FEBRUARY 27, 2013, I GOT A PHONE CALL FROM SERVICE TO SAY THEY COULD NOT COMPLETELY FIX THE PROBLEM AND THAT THE LIGHT STILL COMES ON "INTERMITTENTLY". THEIR EXPLANATION WAS CONFUSING. SO I BELIEVE THAT I UNDERSTAND FROM THIS, IF THE WARNING LIGHT IS ON THAT THE ABS BRAKE WILL NOT BE WORKING AT ALL. AFTER THIS, I WAS GIVEN AN OPTION OF PAYING ANOTHER $350 FOR A SEPARATE PART, PERHAPS "MODULE" AND THE SERVICE MAN FELT IT WOULD BE THE SOLUTION. I COLLECTED MY CAR WITHOUT NYLE MAXWELL DODGE SUPERCENTER HAVING FIXED THIS $1100 ISSUE. BUT I PAID THEIR BILL. (I NEED TO TAKE IT SOMEWHERE FOR A SECOND UNBIASED OPINION.) AS A CUSTOMER/CONSUMER OF THEIR SERVICE AGREEMENT, I SHOULD HAVE THE RIGHT TO EXPECT THEM TO FIX IT FROM HERE ON OUT TO COMPLETION AT THE EXPENSE OF NYLE MAXWELL DODGE SUPERCENTER; OR REFUND ME. *TR
Feb 28, 2013
SEAT BELTS,EQUIPMENT
1 complaint
MY DRIVER SEATBELT UNLEASHES ON IT OWN AS I DRIVE. WHEN I PUT THE SEATBELT AROUND ME AND IT CLICKS, BUT IT STILL COMES OFF. *TR
Apr 09, 2011
LATCHES/LOCKS/LINKAGES,WHEELS
1 complaint
MY MECHANIC NOTICE UNABLE TO KEEP TIRES. WHILE DRIVING WITH MY 2 KIDS NOTICED EXTREMELY LOOSE ACTION WHILE DRIVING, CAR UNABLE TO STAY ON ROAD. MECHANIC CHECKED AND UPPER AND LOWER BALL JOINTS DEFECTIVE. I HAVE RESEARCH AND NOTICED NO RECALL WITH THESE VEHICLES. LOTS OF COMPLAINTS SOMETHING NEEDS TO BE DONE. WE SHOULD NOT HAVE TO SUFFER FOR THERE LACK OF MAKING A SAFE VEHICLE. *TR
Mar 31, 2009
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
HEARD METAL TO METAL RUBBING ON 2/2/09 NOW ON 2/6/09 HUB BEARING BROKE RIGHT SIDE.... WHEEL IS TILED IN TO WHEEL WELL. *TR
Feb 07, 2009
STEERING,SUSPENSION,WHEELS
1 complaint
WE BOUGHT A 98' DURANGO W/ 123K MILES & AFTER DRIVING IT LESS THAN 500 MILES I BEGAN TO NOTICE A LOUD-REPEATING NOISE "THUD...THUD.." COMING FROM THE FRONT PASSENGER WHEEL WALL. THEN I BEGAN TO NOTICE EXTREME STEERING PROBLEMS SO I STOPPED THE VEHICLE AND INSPECTED IT FURTHER. I JACKED UP THE VEHICLE AND OBSERVED A LOT OF "PLAY" IN THE FRONT TIRE. I WAS ACTUALLY ABLE TO "WOBBLE' BACK AND FORTH AND THE LUG NUTS WERE STILL SECURED. I CONTACTED A VERY REPUTABLE MECHANIC (3RD GENERATION RACE CAR DRIVER TOO!) AND HE ADVISED THAT THERE HAVE BEEN MASSIVE PROBLEMS WITH THE BALL JOINTS FAILING ON THE DURANGO'S , BUT THEY ONLY WILL FIX BACK TO 2000' MODEL YEAR. WELL, ANY REASONABLE AUTO COMPANY THAT KNOWS IT HAS A FAULTY PART SHOULD TAKE RESPONSIBILITY FOR THE SAFETY OF ITS PEOPLE....IF NOT, THEN THEY ARE LIABLE FOR CONTINUING TO ALLOW A PRODUCT THAT ENDANGERS THE SAFETY OF THE DRIVER, ITS OCCUPANTS & OTHER MOTORIST'S/CITIZENS-WHO EXPECT THEIR SAFETY TO BE LOOKED UPON, NOT "INVESTIGATED INTERNALLY." I HAVE BEEN IN LAW ENFORCEMENT FOR +13 YEARS, AND AS A RESULT I HAVE WORKED MANY VEHICLE ACCIDENTS (SOME CAUSING DEATH) THAT JUST DIDN'T MAKE SENSE-UNTIL NOW! SOMETHING NEEDS TO BE DONE HERE...AND NOT JUST "ONLY 2000' YEAR MODELS AND UP" THING. DO THE RIGHT THING, BECAUSE ITS THE RIGHT THING TO DO! *TR
Dec 15, 2008
SEATS,EQUIPMENT
1 complaint
98 DODGE DURANGO DRIVER SEAT FAILURE. THE DRIVER SEAT ROCKS UNLESS IN THE EXTREME FORWARD/BACK POSITIONS. THIS IS AN OBVIOUS DESIGN FLAW THAT HAPPENS IN A WIDE RANG OF DODGE SUVS/TRUCKS. IF I HIT THE BRAKES MY SEAT SLIDES FORWARD CAUSING ME TO UNINTENTIONALLY "SLAM" ON MY BRAKES. *TR
Oct 15, 2008
SUSPENSION,SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
DT: CONTACT STATED BOTH LOWER BALL JOINTS WERE REPLACED TWICE ON VEHICLE. ALSO, BOTH FRONT TIRES HAD TO BE REPLACED TWICE. THE SERVICE DEALER STATED THE TIRES NEEDED REPLACEMENT DUE TO THE FAILURE OF THE BALL JOINTS. THE FIRST REPLACEMENT OCCURRED WHEN THE VEHICLE'S MILEAGE WAS AT 27,280. THE SECOND REPLACEMENT OCCURRED AT 43,908 MILES. CONSUMER STATED FRONT END WAS MAKING A SQUEAKING NOISE AND WAS DRIVING DIFFERENTLY. CONSUMER CONTACTED MANUFACTURER, AND WAS SENDING THE SERVICE RECEIPTS. THERE WAS A RECALL ON DIFFERENT MODEL YEAR FOR THIS SPECIFIC COMPONENT, BUT CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN DUE TO VIN. CONSUMER DID NOT HAVE THE COMPLETE ADDRESS FOR THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.*AK REPAIR RECEIPTS ATTACHED FOR BALL JOINTS. WINDSHIELD SPRAYER SPRAYS ONE SIDE. CONNECTOR REPALCED. FRONT BRAKE PADS AND ROTORS MACHINED. *TT
Jul 26, 2005
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
1 complaint
BRAKES FAILED AT 50MPH. SLAMMED INTO THE BACK OF SEMI TRUCK AT 40MPH AND TOTALED VECHILE. THE SEATBELT RESTRANT AND AIRBAG SYSTEM FAILED TO ENGAGE. I SLAMMED INTO THE STEERING WHEEL TO BREAK 2 RIBS AND CRACK MY STERNUM. IF THE AIRBAGS WOULD HAVE WENT OFF I WOULDNT BE HAVING BACK AND NECK PROBLEMS EITHER. I WISH DODGE WOULD HELP US INSTEAD OF HURTING US.
May 06, 2005
SUSPENSION,VISIBILITY
1 complaint
UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED DUE TO WEAR.*AK THE CONSUMER BELIEVES THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL AND REQUEST REIMBURSEMENT. THREE OF THE FOUR POWER WINDOW MOTORS HAVE BEEN REPLACED BECAUSE THEY BURNED OUT. *NM
Apr 08, 2005
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1998 BALL JOINTS, AND THAT THE CAR IS UNSAFE. I FIGURED THEY WERE JUST TRYING TO MAKE MONEY FOR ANOTHER JOB. I WENT DIRECTLY TO MY NEIGHBORHOOD SHOP TO SEE WHAT THEY SAID AND THEY AGREED. DODGE KNEW THAT THIS IS A PROBLEM. ALSO, A CASH COW TO THEM AT $1500.00. I HAVE DRIVEN THIS VEHICLE GENTLY AND ONLY HAD HIGH 50000 MILES AT THE TIME OF REPAIR. 1998 DURANGO SHOULD BE INCLUDED IN THIS RECALL.*AK THE CONSUMER STATED THAT THE OIL PUMP FAILED AND THE TRANNY FAILED. THE INTAKE GASKET MANIFOLD FAILED AND CONSUMED 1 QT OF OIL IN TWO DAYS. THE VEHICLE USES EXCESSIVE ANTI FREEZ. THE CRANK SHAFT WAS REPLACED AS WELL AS CONNECTING ROD AND BEARINGS. THE CONSUMER STATED THAT THE VEHICLE HAD TO MANY PROBLEMS AND DEALER KNEW OF THE PROBLEMS BEFOREHAND. FOUR BALL JOINTS HAVE BEEN REPLACED. *TC
Jan 05, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
DRIVING APPROX. 25 MPH ON ICY ROAD, TURNED RIGHT ONTO ANOTHER ROAD AND "IT WAS AS IF YOU THOWED THE VEHICLE INTO NUETRAL". CAUSING VEHICLE TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROADWAY.*AK
Dec 26, 2004
CHILD SEAT
1 complaint
CONSUMER HAD A CHILD SEAT WHERE CHILD COULD EASILY GET OUT FROM BEING RESTRAINED. THIS WAS DUE TO THE CHILD SEAT'S TETHER HARNESS. *AK
Dec 07, 2004
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
I PURCHASED A 1998 DODGE DURANGO IN MARCH OF 1998. THE CAR WAS BRAND NEW WITH 3 MILES ON IT. THE CAR WAS EXCELLENT UNTIL ABOUT 52,000 MILES. 1ST REPAIR, WATER PUMP. AT ABOUT 56,000 TRANSMISSION REBUILD. AT ABOUT 61,000 HEATER CORE, AND POWER STEERING FLUID LEAKING. AT 77,000 TRANSMISSION REBUILD AGAIN. AT ABOUT 80,000 MILES, STEERING WHEEL STARTED TO STIFFEN UP AND VERY DIFFICULT TO TURN WHEEL THEY TOLD ME I NEEDED A NEW RACK AND PINION. DURANGOS DO NOT HAVE RACK AND PINIONS, THEY HAVE GEAR BOXES. AT ABOUT 94,000 TRANSMISSION REBUILD. AT 106,000 TRASNMISSION REBUILD AND INSTALLED A TRANSMISSION COOLER THIS TIME AROUND ALONG WITH AN AFTERMARKET TRANSMISSION GAUGE WHICH TELLS ME THE TEMP OF THE TRANS(PRICE WAS $125.00 FOR GAUGE AND WIRING). CALLED DODGE WAS LIKE TALKING TO MY DOG, THEY SAID THAT IT WASN'T THEIR PROBLEM. I SWORE TO ALL MY FRIENDS AND RELATIVES THAT THE DAY I BUY ANOTHER CHRYSLER IS THE DAY I EAT S**T!!! DODGE CARS AND TRUCKS SUCK, THEIR CUSTOMER SERVICE IS CRAP AND I HAD TO SPEND MONEY $$$ OUT OF MY OWN POCKET FOR REPAIRS ALONE ALMOST $9,500.00, OUT OF WHICH CHRYSLER KEPT SAYING ITS NOT OUR PROBLEM. YOU KNOW WHEN ITS THEIR PROBLEM, WHEN THEY SCREW WITH SOMEONE WHO ISN'T JUST JOE SCHMOE WALKING IN TO BUY A CAR. SOMEONE WITH A DEGREE IN LAW SO THAT THEY CAN ROYALLY GE SMACKED IN THE FACE AND HELP ALL THE OTHER UNFORTUNATE ONES WHO ARE STUCK WITH DODGE SUCKS (TRUCKS). WHOEVER WANTS TO BUY A DODGE, BE PREPARED FOR A RUDE AWAKENING. THEY ARE GOING TO RAPE YOU! *AK
Sep 09, 2004
SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AT ANY SPEED A SQUEAKING SOUND WAS COMING FROM THE FRONT END. DEALER CHECKED THE VEHICLE, AND FOUND THAT THE UPPER BALL JOINTS WERE SEVERELY WORN OUT. *AK THE CRUISE CONTROL NEVER WORKED. (INTERMITTENT PROBLEM) *SC
Jul 26, 2004
SUSPENSION,TIRES,EQUIPMENT
1 complaint
POPPING NOISE IN SUSPENSION AT 41000 MILES, BAD BALL JOINTS BLAMED. VEHICLE WAS PARKED UNTIL I REPLACED THE WORN BALL JOINTS AND TIRES (FEATHERING TO TWO SETS OF GOODYEARS). AND THE TIRE STORE WAS ABLE TO FINALLY COMPLETE THE ALIGNMENT. OEM REPLACEMENT PARTS FAILED AGAIN AT 100000. REPLACED WITH NON OEM BRAND THIS TIRE. *AK
Jul 23, 2004
SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
I OWN A 1998 DODGE DURANGO. IN THE LAST 2 YEARS I HAVE HAD TO REPLACE THE ENGINE AND DRIVE SHAFT, SIMPLY BECAUSE THEY FAILED. THE SUV HAS BEEN METICULOUSLY CARED FOR; ALL MAINTENANCE SCHEDULES HAVE BEEN FOLLOWED. IN ADDITION, THE ABS COMPUTER/SYSTEM HAD TO BE REPLACED, AND NOW 15 MONTHS LATER, THE ABS LIGHT HAS COME ON AGAIN. I WANTED TO KNOW IF OTHER CUSTOMERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THIS VEHICLE. WHEN I CALLED CUSTOMER SERVICE, THE ONLY PEOPLE I HAVE BEEN ABLE TO TALK TO HAVE BEEN THE LOW LEVEL EMPLOYEE. THEY WILL NOT, AND PROBABLY HAVE BEEN INSTRUCTED NOT TO, FORWARD THE CALL TO SOMEONE IN UPPER MANAGEMENT. THEY WILL NOT GIVE ME ANY INFORMATION AS TO WHETHER THE PROBLEMS I HAVE HAD WITH THIS VEHICLE ARE COMMON.THIS HAS BEEN VERY FRUSTRATING.*AK
Jul 03, 2004
SERVICE BRAKES, AIR,AIR BAGS
1 complaint
CONSUMER'S VEHICLE WAS INVOLVED IN AN COLLISION WHILE GOING ABOUT 55-60 MPH AND A VAN CROSSED IN FRONT, CAUSING CONSUMER'S VEHICLE TO REAR-END THE OTHER VEHICLE. ABS BRAKES FAILED. CONSUMER PUSHED THE BRAKES DOWN TO THE FLOOR, BUT VEHICLE STILL DID NOT STOP. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Jun 18, 2004
SUSPENSION,POWER TRAIN,VISIBILITY,SEAT BELTS,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
1. SEATBELTS, HOUSING REPEATEDLY FELL DOWN. NEVER REPLACED, SERVICE ONLY PULLED IT BACK UP AND THE PROBLEM CONTINUES 2. ALL FOUR WINDOW REGULATORS REPLACED PRIOR TO RECALL. NOW I HAVE ONE WINDOW THAT WILL GO DOWN. THE REST ARE STUCK IN THE UP POSIITON. OF COURSE, MY WARRANTY IS UP. 3. REAR DIFFERENTIAL WENT OUT AT 63,000. 3,000 PAST WARRANTY. 4. ALL FOUR BALL JOINTS ARE BAD. SERVICEMAN SAYS UNSAFE TO DRIVE UNTIL REPLACED. STILL WAITING ON A RECALL. 5. PASSENGER FRONT SEAT COVER CAME APART AT SEAMS. SERVICE SAID NOT COVERED BY WARRANTY. 6. HOOD LATCH DOES NOT RELEASE HOOD. MY VEHICLE IS NOW PARKED AND NOT BEING DRIVEN AT 80,000. I DO NOT HAVE AND WILL NEVER HAVE ANOTHER CHRYSLER PRODUCT IN MY DRIVE. I BOUGHT THIS VEHICLE NEW AND TOOK VERY GOOD CARE OF IT. IT SEEMS TO BE FALLING APART AROUND ME. SEEMS I HAVE HEARD STORIES ABOUT THE BALL JOINTS, WHEELS COMING OFF, ETC. NO ONE KILLED YET, BUT NO RECALL YET EITHER I SEE. *LA
May 30, 2004
STEERING,SUSPENSION,SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
1 complaint
VEHICLE ACQUIRED IN JULY OF 2004. ALL COMPONENT SYSTEM FAILURES LISTED HAVE OCCURRED SINCE THAT TIMEFRAME. ENGINE OVERHEATED DUE TO TWO (2) FREEZE PLUGS THAT FAILED BETWEEN THE REAR OF THE ENGINE AND THE TRANSMISSION HOUSING. REVERSE LIGHTS NO LONGER FUNCTION AND CAUSE IS STILL UNDER INVESTIGATION. FRONT TRANSAXLE ASSEMBLIES WERE REPLACED AS WERE THE LOWER BALL JOINTS. VEHICLE IS CURRENTLY AT A REPAIR FACILITY REQUIRING UPPER BALL JOINT AND TIE-ROD END REPLACEMENT.*AK
May 21, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
WHILE VEHICLE BEING INSPECTED UPPER BALL JOINTS FELL OFF. NO INJURIES REPORTED. *AK BRAKES WERE PULSATING WHEN VEHICLE TRYING TO STOP. IT WAS FOUND THAT ROTORS WERE OUT OF ROUND. DEALER REPLACED ROTORS. VEHICLE DOESN'T START OCCASIONALLY AFTER BEING DRIVEN FOR A SHORT TIME. NO FAULTS ON TEST FOUND; THEREFORE, DEALER COULDN'T DUPLICATE PROBLEM. IN ADDITION, MOLDING ON WINDOWS, DOORS, AND BUMPER. *LA
Apr 20, 2004
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
REPEATED STARTER REPLACEMENT. *PH THE STARTER WAS DEFECTIVE AND WAS REPLACED. THE BALL JOINTS ALSO HAD TO BE REPLACED. *SC
Apr 20, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,TIRES,EQUIPMENT
1 complaint
FRONT BRAKES (REPLACED 3X'S IN ONE YEAR) KEEP FAILING ON DODGE DURANGO CAUSING UNEVEN TIRE WEAR AND ALIGNMENT TO SHIFT. I'VE HAD TO REPLACE THE FRONT TIRES 4 TIMES AND THE REAR TIRES TWICE SINCE I BOUGHT THIS VEHICLE JANUARY 2,2000. ALL TIRES WEAR AT AN ANGLE WITH SEVERAL BALD SPOTS IN DIFFERENT PLACES. I ALSO REPLACED THE WATER PUMP AND RADIATOR FEBRUARY 2003. NOW THE AIR CONDITIONER IS NOT WORKING. THE TRANSMISSION WENT OUT A COUPLE OF MONTHS AFTER I PURCHASED THE VEHICLE. IT WAS STILL UNDER WARRANTY, BUT I STILL HAD TO PAY 300.00 OUT OF POCKET FOR WHATEVER REASON.
Jan 15, 2004
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
I HAVE HAD SEVERAL PROBLEMS WITH MY 98 DURANGO. I AM THE ORIGINAL OWNER, AND THE VEHICLE HAS 31,000 MILES. THE CURRENT PROBLEM, AND THE ONE FOR WHICH I FILED THE COMPLAINT, DEALS WITH THE ELECTRIC WINDOWS NOT UNCTIONING. THE LEFT REAR WINDOW WENT OUT LAST YEAR. WITHIN THE PAST TWO MONTHS, THE PASSENGER WINDOW WENT OUT, AND THE RIGHT REAR HAS BEGUN TO OPERATE INCONSISTENTLY. AS FOR REPAIRS, A LOCAL CHRYSLER DEALER SAID THEY BELIEVE THE PROBLEM ARE THE WINDOW REGULATORS. AS TO COST, I AM CURRENTLY WORKING WITH CHRYSLER CORP.(NATIONAL CUSTOMER SERVICE CENTER) AS TO WHAT THEY WILL DO TO FIX. MY OWN INVESTIGATION INDICATES THAT THIS IS A COMMON PROBLEM ON THIS YEAR DURANGO. JUST TODAY CHRYSLER HAS ASKED ME TO HAVE THE PROBLEM RE-DIAGNOSED AT THE LOCAL DEALERSHIP (AT MY COST). THEY WILL THEN DETERMINE IF AND WHAT THEY WILL DO. HOWEVER, THE REPRESENTATIVE SAID HE FELT A TOTAL REPAIR COMPENSATION FOR THIS PROBLEM WILL NOT HAPPEN AND SUGGESTED I SHOULD HAVE TAKEN AN EXTENDED WARRANTY. I INFORMED HIM OF MY RESEARCH ON THIS PROBLEM TO LITTLE AVAIL. HE ALSO SAID HE WAS THE FINAL DECISION MAKER FOR THIS SITUATION, AND IN CASE OF MY DISAGREEMENT WITH HIS DECISION, I HAD NO OTHER RECOURSE THROUGH CHRYSLER CORP. I ALSO HAVE A WORSENING REAR MAIN SEAL OIL LEAK. THE PRELIMINARY REPAIR ESTIMATE IS OVER $1200. AGAIN, BECAUSE OF THE LOW MILEAGE, I'VE ASKED CHRYSLER TO ASSIST IN THE REPAIR COST. THEY SAID THEY WOULD CONSIDER, BUT FEEL THIS PROBLEM IS NOT THEIR RESPONSIBILITY.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
CONSUMER NOTICED FLUID IN THE DRIVEWAY UNDER THE VEHICLE. UPON CLOSER INSPECTION THE CONSUMER SAW THAT THE BATTERY WAS LEAKING AND THE ACID WAS DRIPPING ON THE BRAKE LINE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER CONFIRMED THE FACT THAT THE ACID BURNED THROUGH THE BRAKE LINE. *AK *PH *NM
Dec 24, 2003
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
MY 1998 DODGE DURANGO CONTINUES TO SHOW PROBLEMS WITH STEERING AND FRONT. THERE ARE ONLY 57000 MILES ON THIS VEHICLE AND THE MILES HAVE BEEN EASY MILES, (ALL ON ROAD AND EASY DRIVING). I'VE REPLACED THE POWER STEERING BOX, AND THE LOWER BALL JOINTS PLUS THE FRONT WHEEL BEARING AND DRUM. ALL OF THIS HAS COST $550 THE FIRST TIME AND $880 THE SECOND TIME. THIS COST COME IN ADDITION TO REPLACEMENT A HEAD GASKET AND REAR WINDOWS THAT DON'T WORK. *JB
Dec 05, 2003
STEERING,SUSPENSION,POWER TRAIN
1 complaint
REPLACED POWER STEERING PUMP AT 38,627 MILES.EPLACED LOWER LEFT BALL JOINT AT 38,657 MILES.EPLACED UPPER CONTROL ARM AND UPPER BALL JOINT AT 41,634 MILES.REPLACED RIGHT FRONT AXLE AND LOWER RIGHT BALL JOINT AT 45,946 MILES.*AK
Oct 28, 2003
SUSPENSION,VISIBILITY,EQUIPMENT
1 complaint
I HAVE REPLACED TWO WINDOW MOTORS AND HAVE ANOTHER ONE TO REPLACE AS IT IS OUT NOW I WAS WONDERING IF THERE WERE ANY COMPLAINTS OR CAMPAIGNS ON WINDOW MOTORS ALSO I WANT TO COMPLAIN ABOUT FRONT SUSPENSION EITHER THE BALL JOINTS UPPER OR LOWER ARE WEAK OR OUT BUT I HAVE WEAR PROBLEMS ON MY NEW TIRES AND IT SHOULD NOT BE THAT WAY ONLY BEING A 1998 ARE THERE ANY CAMPAIGNS ON THIS .*JB
Sep 21, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I HAD TO HAVE THE BALL JOINTS REPLACED 6 MONTHS AFTER I BOUGHT THE TRUCK. THE DEALERSHIP SAID THAT MY WHEELS WERE GETTING READY TO FALL OFF AND THE TRUCK WAS TO DANGEROUS TO DRIVE. THEN THE TRANSMISSION WENT OUT IN AUGUST OF 2003. I BARELY HAD 50,000 MILES ON IT. THE BRAKES ON IT ARE TERRIBLE. WHEN IT IS RAINING I HYDROPLANE JUST ABOUT EVER TIME I PUT ON THE BRAKES. THE ANTI LOCK BRAKE SYSTEM IS NOT WORKING PROPERLY. THE LIGHT IS NOW ON. THE SPEEDOMETER IS NOW BROKEN. IT STAYS AT ZERO MOST OF THE TIME BUT WILL OCCASIONALLY JUMP UP AND DOWN WHILE DRIVING. THE ELECTRIC DOOR LOCK MAKES A HORRIBLE SOUND WHEN IT LOCKS. LAST BUT NOT LEAST WHENEVER I DRIVE ON THE INTERSTATE AND GO OVER 60 MPH THE ENGINE MAKES A RATTLING NOISE. *JB
Sep 16, 2003
STEERING,SUSPENSION,FUEL SYSTEM, GASOLINE
1 complaint
CONSUMER STATED THE VEHICLE MADE NOISES. IT WAS TAKEN TO THE MECHANIC TO DIAGNOSE THE PROBLEM. THEY HAD TO REPLACE THE UPPER BALL JOINTS, THE RIGHT INNER TIRE ROD AND THE IDLE ARM. *PH THE FUEL PUMP ASSEMBLY MALFUNCTIONED WHICH CAUSED THE VEHICLE NOT TO START. *PH *JB
Sep 12, 2003
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
BALL JOINTS CASUING UNDUE WEAR AND TEAR ON TIRE REPLACED FRONT TIRE 3 TIMES IN 2 YEARS
Aug 08, 2003
POWER TRAIN,EQUIPMENT
1 complaint
I HAD A COMPLETE AUTOMATIC TRANSMISSION FAILURE AT JUST OVER 60,000 MILES. I CONTACTED DODGE AND THEY ACTED AS IF IT WASN'T THEIR PROBLEM. COST ME $2000 DOLLARS FOR A COMPLETE REBUILD. THEN AFTER ONE MONTH OF HAVING TRANSMISSION REDONE THE AIR CONDITIONING WENT AND COST ME ANOTHER $800 DOLLARS. I COMPLAINED AGAIN AND AGAIN WAS TREATED AS IF IT WERE MY FAULT. I HAVE A FRIEND THAT WORKS FOR A LOCAL DODGE DEALERSHIP AND HE TOLD ME THAT DODGE DOES KNOW ABOUT THIS PROBLEM AND ARE DENYING IT EXISTS BECAUSE OF THE LARGE NUMBER OF RECALLS THAT WOULD RESULT. HE SAID THEY DID A STUDY AND FOUND OUT THAT THE TRANSMISSIONS THAT WERE INSTALLED FROM '97 UNTIL 2000 WERE TO SMALL TO HANDLE THE PAYLOAD OF THE DURANGO. THEY HAVE SINCE FIXED THAT PROBLEM BUT WILL NOT ADMIT TO EARLIER DAMAGES TO THE EARLIER MODELS. BY THE WAY, DODGE ONLY CHARGES THE DEALERS $400 DOLLARS FOR THE REBUILD KITS. *PH
Jul 31, 2003
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL,WHEELS
1 complaint
ACCIDENT, AIRBAGS DID NOT DEPLOY, SEAT BELTS DIDN'T WORK PROPER. LOSS OF OF CONTROL FROM STEERING PROBLEMS. STEERING PROBLEMS ON WET ROADS. TRANSMISSION PROBLEMS, DOESN'T SHIFT PROPER, NO AIR CONDITION, CAN NOT DRIVE WITH WINDOWS DOWN IN BACK, VERY HARD TO CONTROL. CAR IS PARKED BECAUSE I AM AFRAID TO DRIVE IT. BEEN BACK TO DEALER WITH PROBLEM AFTER PROBLEM. *AK
Jul 28, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
ENGINE FAILURE DUE TO OIL PUMP FAILURE AND SLUDGE BUILDUP. FIRST INCIDENT HAPPENED ON 2-11-02 AT 65,499 MILES. ENGINE REPLACED AND SECOND INCIDENT OCCURRED ON JULY 16, 2003 AT 91,749 MILES.*AK
Jul 28, 2003
POWER TRAIN,VISIBILITY
1 complaint
ALL FOUR POWER WINDOWS WENT OUT IN 2001. TRANSMISSION IS SHIFTING AT A HIGHER RPM. IT DOES NOT SHIFT UNTIL 3800 TO 4500. THIS ACCURED AT 58000 MILES JUNE 4.
Jul 23, 2003
WHEELS,SEATS
1 complaint
I WOULD LIKE TO REPORT 2 SAFTY DEFECTS WITH MY 1998 DODGE DURANGO. FIRST IS THE POOR QUALITY WHEEL STUDS. DURING VARIOUS TIRE ROTATIONS AT A QUALIFIED SERVICE CENTER, SIX STUDS HAVE BROKEN (TWICE AT THE DEALER). I'M REALLY WORRIED THAT AT SOME POINT A WHEEL MAY COME OFF WHILE I'M DRIVING. SECOND, THE DRIVERS POWER ADJUST SEAT ROCKS BACK AND FORTH DURING BRAKING & ACCELERATION. THIS IS ANNOYING AND I'M AFRAID THAT EVENTUALLY, IT'S GOING TO BREAK ALL THE WAY LOOSE.*JB
Feb 26, 2003
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WHEN CO. REP SAID THE CO. WOULD NOT COMPENSATE DUE TO AGE AND MILAGE EVEN THOUGH PARTS FAILED FAR SHORT OF NORMAL SERVICE LIFE. ANY HELP YOU CAN PROVIDE WILL BE GREATLY APPRECIATED. DT
Oct 24, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
ABS LIGHTS CAME ON INTERMITTENTLY FOR SEVERAL MONTHS THEN FINALLY STAYS ON ALL THE TIME. THE DEALER SAID THAT THE ABS UNIT IS DEFECTIVE AND CHARGED HER $750 FOR REPLACEMENT. THE CONSUMER WAS RATHER UPSET BECAUSE THE VEHICLE WAS JUST OUTSIDE OF WARRANTY.
Sep 30, 2002
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE DRIVING ON HIGHWAY AND WHEN BRAKES ARE APPLIED OR VEHICLE HITS A BUMP IN THE ROAD VEHICLE WILL PULL TO RIGHT OR LEFT.DRIVER LOST CONTROL OF STEERING. CONTACTED DEALER. ALSO, STEERING COLUMN HAD TOTALLY DISENGAGED. CAUSED BY DESIGN FLAW.
Aug 22, 2002
STEERING,POWER TRAIN
1 complaint
PINION SHAFT BROKE WHILE DRIVING, CAUSING REAR END TO LOCK UP. GEAR BUSTED, AND THERE WAS A HOLE IN REAR END.*AK THE GEARS BROKE AND PUT A HOLE IN THE BOTTOM OF REAR END. *YH
Jul 10, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
ENGINE CHECK LIGHT HAS COME ON, AND FROM TIME TO TIME LIGHT WILL STAY ON WHEN GETTING VEHICLE CHECKED OUT. SPARK PLUGS WERE MELTED AND , HEAD CYLINDER WAS CRACKED.*AK
May 28, 2002
STEERING,ENGINE AND ENGINE COOLING
1 complaint
CONSUMER NOTICES A BANGING NOISE COMING FROM ENGINE. VEHICLE WAS SERVICED, AND TECHNICIAN NOTICED NO COOLING. ENGINE NEEDED TO BE REPLACED. *AK METAL CHIPS AND SLUDGE WERE FOUND IN THE MOTOR AFTER THE DEALER DIAGNOSIS. THE BEARINGS FOR CYLINDER 1 AND 5 SPUN THE CRANK SHAFT, DEALER REPLACED THE PITMAN AND IDLER ARMS. *YH
Mar 15, 2002
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
THIS VEHICLE HAS HAD MAJOR COMPONENT BREAKDOWNS SINCE PURCHASE. INITIALLY, IMMEDIATELY AFTER PURCHASE THERE WAS A CLICKING SOUND IN THE STEERING COLUMN. THE DEALER INDICATED THAT THERE WAS A TSB AND REPLACED STEERING COLUMN. THE SECOND PROBLEM OCCURRED IN FEBRUARY 2000, SOME THREE MONTHS AFTER PURCHASE. WE BEGAN TO NOTICE A SIGNIFICANT PULSING IN THE BRAKE PEDAL. THE DEALER ATTRIBUTED THIS TO ABS BRAKES. SEVERAL MONTHS LATER WHEN THE PULSING WAS SIGNIFICANTLY GREATER AND THE BRAKING WAS BEING AFFECTED, AN INDEPENDENT SHOP REVIEWED THE BRAKES AND INDICATED THAT THE ROTORS WERE SEVERELY WARPED AND CAUSING THE PULSING SENSATION. THIS WAS REPAIRED OUT OF POCKET. IN FEBRUARY, 2001 THE TEMPERATURE BEGAN FLUCTUATING, SPIKING HIGHER TEMPERATURES CAUSING THE CHECK GAUGE LIGHT TO ILLUMINATE. IT WOULD THEN RESET. HANOVER DODGE, A DIFFERENT DEALER INDICATED THAT THE THERMOSTAT HOUSING SEAL WAS LEAKING AND REPLACED THE THERMOSTAT AND GASKET. THIS WAS PAID OUT OF POCKET. APPROXIMATELY TEN DAYS LATER, THE RADIATOR HAD A MAJOR FAILURE REQUIRING REPLACEMENT. THIS WAS PAID OUT OF POCKET IN THE AMOUNT OF $610.33. IN MAY, 2001WE WERE ALERTED TO A PROBLEM INVOLVING THE FRONT END. IN BRINGING THE VEHICLE TO THE DEALER, A LEAK WAS NOTICED FROM THE TRANSMISSION COOLER AND ALSO AND MORE CRITICALLY IT WAS DETERMINED THAT THE LEFT UPPER BALL JOINT REQUIRED REPLACEMENT AS WELL AS THE INNER TIE RODS. THESE REPAIRS WERE ALSO PAID OUT OF POCKET IN THE AMOUNT OF $923.45. THE LATEST ISSUE AROSE SEVERAL WEEKS AGO WHEN A HOWLING SOUND WAS NOTICED COMING FROM THE REAR OF THE VEHICLE. THROUGH RESEARCH AND INDEPENDENT EVALUATION IT HAS BEEN DETERMINED THAT THE REAR DIFFERENTIAL HAS A DESIGN DEFECT WHEREBY THE RING AND PINION CANNOT HANDLE THE LOAD OF THE VEHICLE. I HAVE NOTED SEVERAL OF THE SAME COMPLAINTS BEING MADE TO YOUR ORGANIZATION IN THIS DATABASE. WE BELIEVE THAT THE VEHICLE WE HAVE IS DEFECTIVE. EACH PROBLEM HAS INVOLVED A MAJOR COMPONENT OR SYSTEM.
Sep 17, 2001
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
INTAKE MANIFOLD RESEALED, INTAKE & PLENUM GASKET REPLACED, INTAKE & PAN & O-RING REPLACED, INTAKE RESEALED & PCV VALVE REPLACED, MANIFOLD & INTAKE REPLACED, ROD BEARINGS & VALVE GUIDE SEALS & #4 SPARK PLUG & INTAKE REPLACED. PURCHASED AS TRADE-IN AT FORD DEALER 21504 MILES. PROBLEMS BEGAN 2-3 WKS AFTER PURCHASE. PREVIOUS/ORIGINAL OWNER HAD SIMILAR SERVICE PERFORMED (TSB PERFORMED 4/05/99). PROBLEM IS NOT RESOLVED. WARRANTY HAS EXPIRED. DEALERSHIP REFUSES TO REPAIR AS PRE-EXISTING PROBLEM UNDER WARRANTY OR AT THEIR COST. DEALERSHIP NEVER DETERMINED EXACT CAUSE OF PROBLEM.
Jul 19, 2001
SEAT BELTS,SEATS
1 complaint
FRONT OF DRIVER'S SEAT HAS SEPARATED FROM TRACK. DEALER HAS BEEN NOTIFIED, AND TOLD CONSUMER THAT PARTS WERE ON BACK ORDER.*AK DEALER REPLACED TRACK. BACK SEAT BUCKLE BROKE. *SLC
Mar 05, 2001
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
RECALL 99V342000 AND 99V-341, DEALER REFUSED TO CORRECT RECALL PROBLEM BECAUSE FUEL TANK WAS FULL. ALSO, RECALL INFORMATION GIVES NO INDICATION THAT TANK HAS TO BE EMPTY TO HAVE RECALL PROBLEM COMPLETE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Nov 14, 2000
POWER TRAIN,STRUCTURE
1 complaint
1)INITIALLY HEARD A "CLUNK" FROM RIGHT REAR EVERY TIME WE'D HIT A BUMP. TURNED OUT TO BE NOT A BROKEN SHOCK ABSORBER, NOR THE BOLT WHICH ATTACHES THE SHOCK ABSORBER TO THE FRAME, BUT THE ACTUAL FRAME PIECE TO WHICH THE BOLT/ABSORBER ASSEMBLY ATTACHES. 2)WHILE OBSERVING PROBLEM 1, NOTICED OIL/DIRT "LEAK" ON DRIVER'S SIDE OF REAR DIFFERENTIAL/AXLE.
Nov 14, 2000
TIRES,EQUIPMENT
1 complaint
I STOPPED AT A SERVICE STATION TO HAVE THE AIR CHECKED. WHEN HE PUT AIR IN THE TIRE, IT WAS LEAKING MORE. THE TIRE REPAIR STATION TOOK THE TIRE OFF THE RIM AND NOTICED THAT THE TIRE WAS SPLITTING FROM THE INSIDE OUT. HE SAID HE HAS NEVER SEEN THAT HAPPEN BEFORE....SPLITTING FROM THE INSIDE OUT. THE TIRE IS NO GOOD ANYMORE AND I STILL HAVE A LOT OF TREAD LEFT ON IT. HE TOOK MY SPARE OFF, FROM UNDER THE VEHICLE AND NOTICED THAT IT HAS BEEN HOT AND MELTED THE RUBBER FROM THE EXHAUST. I HAVE SMELLED RUBBER BEFORE BUT THOUGHT THAT WAS FROM THE AIR CONDITIONER THAT I HAVE BEEN HAVING SO MUCH TROUBLE WITH SINCE I BOUGHT THE VEHICLE. IT HAS CAUSED AN ELECTRICAL SHORTAGE BEFORE. THE AIR CONDITIONER IS LEAKING FREON AND EVERY FEW MONTHS, I HAVE TO GO HAVE IT FILLED. CAN'T FIND THE LEAK AND HAVE TAKEN IT TO 4-6 DIFFERENT DEALERS FOR THE PROBLEM. WHEN RUNNING THE AIR CONDITIONER, MOISTURE RUNS DOWN THE SIDES OF THE DASH VENTS WITH ALL THE WINDOWS CLOSED. THE LAST DEALER I TOOK IT TOOK, TOLD ME THAT THEY CAN'T FIND THE LEAK AND BELIEVES IT IS SOMEWHERE IN THE DASH. THEY HAVE BEEN TOO BUSY AND SHORTHANDED TO GET TO IT RIGHT NOW. I HAVE ALSO COMPLAINED TO SEVERAL DEALERS ABOUT THE FLOOR BETWEEN THE DRIVERS SEAT AND PASSENGER SEAT. I LAY MY PURSE ON THERE AND WHEN I GO TO TOWN AND PICK MY PURSE UP, THE BOTTOM OF MY PURSE IS REALLY HOT. WHEN I DRIVE FOR A LONG PERIOD OF TIME, MY FOOT THAT RUNS THE GAS PEDAL GETS REALLY HOT AND SWOLLEN FROM THE HEAT COMING FROM THE SAME AREA. THE DEALERS HAVE ALL TOLD ME THAT NOTHING WAS WRONG. WHEN I FIRST BOUGHT THE VEHICLE I NOTICED A NOISE IN WHERE I THOUGHT IT WAS THE BRAKES AND TOOK IT TO THE SHOP. I FOUND OUT THAT THE SUSPENSION WAS FALLING APART AND BOLTS WERE MISSING. LUCKILY, THERE WAS NO ACCIDENT OVER THAT. MANUFACTURERS NEED TO BE MORE CAUTIOUS.( DOT NUMBER: TIRE SIZE: 31X10.50R )
Sep 01, 2000
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EXTERIOR LIGHTING,STRUCTURE,SEATS
1 complaint
WHILE DRIVING ABS LIGHT COME ON UNEXPECTEDLY AND STAYED ON. THEY COULD NOT FIND THE PROBLEM TO FIX IT CORRECTLY. *AK THE SPEEDOMETER JUMPS TO 100MPH AND FALLS TO 0 MPH INTERMITTENTLY. THE TRANSMISSION IS SLIPPING AND THE OVERDRIVE HARNESS IS STUCK. THE BRAKE PEDAL GOES TO THE FLOOR, THE DEALER REPLACED THE BRAKE COMPONENTS. THE INTERIOR LIGHTS WERE INOPERABLE, THE DEALER FOUND A FAULTY MODULE. THE POWER DOOR LOCKS WERE INOPERABLE, THE DEALER FOUND A FAULTY MODULE. THE REAR SEAT WOULDN'T FOLD UP. THE CONSUMER HEARD A RATTLING NOISE COMING FROM THE LEFT FRONT WHEEL AREA. THE RIGHT REAR PANEL CAME LOOSE. MOTOR OIL WAS FOUND IN THE MASTER CYLINDER. *SLC
Aug 30, 2000
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
CONSUMER WAS DRIVING AT 50 MPH WHEN VEHICLE STARTED TO ACCELERATE ON ITS OWN ,HITTING SPEEDS OF 80 MPH. CONSUMER APPLIED BRAKES, BUT DID NOT OVERRIDE THE ACCELRATION. CONSUMER THEN SHIFTED INTO PARK ,LOST CONTROL OF VEHICLE, TURNED IGNTION TO OFF POSITON AND PULLED IT OUT , WHEELS WAS STILL SPINNING FOR ABOUT 2-3 SECONDS AFTERWARDS. *AK
Jul 07, 2000
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
AIR CONDITIONAL HAS NOT COOLED PROPERLY SINCE WE BOUGHT VEHICLE, DURING SUMMER HOT MONTHS THE VEHICLE IS UNABLE TO KEEP THE INSIDE COOL AND COMFORTABLE. FIRST TRIP TO DEALERSHIP WAS 5 DAYS FROM TAKING OWNERSHIP, I HAVE BEEN TO 3 DEALERSHIPS OVER THE PAST 1 1/2 YRS AND NO ONE HAS BEEN ABLE TO FIX THIS. MOST SAY I'M CRAZY. BRAKES HAVE SQUEAKED CONSTANTLY NOT ONLY DURING MORNING HOURS. PAD HAVE BEEN REPLACED ONCE AT 9000 MILES AND DID NOT HELP AND NOW AT 29,000 MILES IT'S EXTREMELY LOUD PAD WERE CHECKED LAST WEEK AND STILL THEY SAY IT'S NORMAL. ENGINE IS PINGING ON ACCELERATION AND HAS SINCE WE BOUGHT VEHICLE, ONCE AGAIN DEALERSHIP IS SAYING THIS IS NORMAL WE HAVE TRIED HIGHER OCTANE FUEL AND ALSO MID TO SUPREME GAS AND IT STILL CONTINUES, I CAN ONLY GET ROUGHLY 280 - 290 MILES TO A TANK OF GAS. WHEN I MET THE DEALER REP HE INFORMED ME TIRES WERE WEARING BADLY AND TO BE SURE WE ROTATE THESE TIRES EVERY 3000 MILES WHICH WE HAVE DONE. TIRES HAVE NOW WORN OUT AND DEALERSHIP IS SAYING THAT THIS IS NORMAL. SOME HOW THIS DIFFERS IF I HAD NOT ROTATED THEM THEN THEY WOULD HAVE WORN OUT DIFFERENTLY BUT DUE TO THE ROTATING IT'S EVENLY WORN OUT AND NOW THEY WON'T TAKE CARE OF THIS PROBLEM. *AK
Mar 12, 2000
ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING ON THE HIGHWAY ENGINE CHECK LIGHT CAME ON, VEHICLE STARTED IDLING AND CUT OFF. PULLED OVER AND SAT FOR AWHILE TO COOL OFF, THEN SHIFT INDICATOR JUMPED OUT OF GEAR. WENT TO PUT FOG LIGHTS, AND THEY FAILED TO OPERATE PROPERLY. FOG LIGHT SWITCH REPLACED THREE TIMES, BATTERY AND THROTTLE BODY ALSO REPLACED. *AK *ML
Mar 10, 2000
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
WHILE STARTING VEHICLE ENGINE CHECK LIGHT CAME ON. NOTICED ROUGH IDLE . DEALER HAS REPAIRED VEHICLE FOR THIS PROBLEM EIGHT TIMES. PLEASE PROVIDE FURTHER INFORMATON. *AK
Feb 22, 2000
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
THE PROBLEMS WE HAD WITH THE WINDOWS, GOING DOWN BY ITSELF AND THEN NOT BEING ABLE TO GET THEM UP WAS REPORTED TO THE DEALER (TOMKINSON DODGE) TWICE. THE FIRST TIME , THEY SAID THEY FIXED IT, BUT IT WASN'T. THE SECOND TIME , THE WINDOW WENT DOWN BY ITSELF , WE COULDN'T GET IT UP. REPORTED TO DEALER (TOMKIN DODGE), THEY TOLD US TO TAKE DOOR PANEL OFF AND PULL WINDOW UP UNTIL THEY COULD GET TO IT. THE INSIDE WINDOW CABLE WAS SO BADLESS TWISTED AND TANGLED, IT WAS ABOUT TO BROKE. THEY WORKED ON IT, AGAIN SAYING IT WAS FIXED. WINDOW AGAIN WENT DOWN (I DON'T REMEMBER THE TIME SPAN AFTER BEING "FIXED". SO THIS TIME WE TOOK IT TO EVANS CHRSLER-PLYMOUTH-DDOGE IN KENDALLVILLE TO BE FIXED. THEY REPLACED ALL THE WINDOW REGULATORS, AND HAVE HAD NO PROBLEMS WITH THE WINDOWS SINCE. THERE WAS A OBJECT RATTLING AROUND IN THE REAR HATCH WHEN CLOSING IT THAT TOMKIN DODGE COULD NOT SEEM TO FIX, BUT EVANS DID. THE VEHICLE ALSO USES A LOT OF OIL IN BETWEEN OIL CHANGES, WE CHANGETHE OIL EVERY 2000 MILES AND WOULD HAVE TO PUT 3 OR 4 QUARTS IN BETWEEN CHANGES. TOOK IT TO EVANS FOR THIS PROBLEM ON FEB. 7, 2000, IN WHICH THEY REPLACED FOUR GASKETS; INTAKE MANIFOLD PKG.,THROTTLE BODY, THERMOSTAT, CLEANED COMBUSTION CHAMBER AND ALSO REPAIRED THE HOOD HINGES. WE WILL SEE IF THIS TAKES CARE OF THE PROBLEM. I THINK FOR A $30,000.00 VECHICLE THAT IT SHOULD HOLD UP BETTER THAN IT HAS. THERE ALSO SEEMS TO BE A PROBLEM WHEN DRIVING ON WET PAVEMENT. IT SIDES AROUND THEN STOPPING AND TAKING OFF. HAVE NOT HAD THIS CHECKED OUT YET. *AK
Feb 11, 2000
STRUCTURE,SEATS
1 complaint
INTERIOR HEADLINER, SEAT CUSHION AND INTERIOR TRIM PANEL MATERIAL LOOSE. MJS
Dec 07, 1999
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
ELECTRICAL SYSTEM SUDDENLY WENT OUT ALL GAUGES RADIO ETC FRONT AREA. CHECKED ALL FUSES AND NOTHING WAS BURNT OUT. RESTARTED ENGINE FOUR TIMES BEFORE RESET AND THEN WAS OK. HAVE HAD RECURRING LOCKING OF BRAKES AND GRINDING LOSE OF CONTROL AT LOW SPEEDS AND ON WET ROADS. DISC BRAKES HAVE NO WEAR INDICATORS ON PADS AND IT RESULTED IN BEING WORN DOWN AND ATE INTO THE FRONT ROTORS BEFORE I WAS AWARE THAT THE PADS WERE SHOT. I HAD TO BUY NEW ROTORS AND PADS AND THE REPLACEMENT PADS ALSO DID NOT HAVE INDICATORS. THE DEALER STATED THAT WAS THE WAY THAT THEY WERE MANUFATURED AND I THEN STATED THAT THIS WAS A SEVERE AND POTENTIALLY DANGEROUS AND DEADLY OVERSIGHT AND THAT IT SHOULD BE CORRECTED. I CONTACTED CHRYSLER AND THEY STATED THAT THEY HAD NO RECALL ON THIS AND THAT THEY HAD NO TECHNICAL PROBLEMS OR BULLETINS ON THIS. MY BATTERY ALSO SUDDENLY WENT OUT WITHOUT ANY WARNING AND IT CAUSED THE ENGINE TO DIE. I COULD NOT RESTART THE ENGINE AND A NEW BATTERY HAD TO BE INSTALLED. POWER WINDOWS WENT OUT AND COULD NOT BE OPENED OR CLOSED BY DRIVERS SWITCH.
Nov 04, 1999
TRAILER HITCHES
1 complaint
CONSUMER WAS DRIVING AT 15 TO 20 MPH WITH A TRAILER ATTACHED TO THE VEHICLE, AND THE TRAILER CAME UNWELDED FROM THE TONGUE OF THE TRAILER AND TOOK OFF. CONSUMER WAS ABLE TO GET THE TRAILER BACK, AND THIS WAS THE SECOND TIME, THE TRAILER CAME UNWELDED. *AK
Sep 14, 1999
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
ENGINE CONTROL MODULE. LOW PRESSURE FUEL TUBE. BOTH WERE RECALLED.
Sep 08, 1999
VISIBILITY,STRUCTURE
1 complaint
POWER LOCKS AND POWER WINDOWS FAILED. MJS
Feb 01, 1999
LATCHES/LOCKS/LINKAGES
1 complaint
TRUNK LOCK FAILS WHEN IN DIRECT SUNLIGHT. YH
Feb 01, 1999
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
1. STOPS OR MISSES GEARS ON UPSHIFT WHEN ACCELERATING. THIS OCCURS FREQUENTLY, AND IS MOST APPARENT WHEN TOWING/MERGING INTO FASTER TRAFFIC, OR TRAVELING UP AN INCLINE. THIS SLIP CAUSES THE ENGINE TO REV INTO THE VERY HIGH RPMS. THE LAST TIME THIS OCCURRED, A BELT BROKE AND CAUSED THE LOSS OF STEERING IN THE TRUCK. 2. SHIFT INDICATOR ON THE DASH DOES NOT DISPLAY INDICATOR WHEN IN D DRIVE POSITION. THE INDICATOR IS LOST BETWEEN NEUTRAL AND DRIVE POSITIONS. 3. NOTICEABLE VIBRATION IN THE GAS PEDAL WHEN DRIVING IN CERTAIN SPEED RANGES. IT IS MOST NOTICEABLE WHEN ACCELERATING BETWEEN 30 TO 40 AND 60 TO 70. 4.VIBRATION NOISE CAN BE HEARD AND CAN BE FELT IN THE GAS PEDAL. THIS IS A RECENT DEVELOPMENT ( SINCE NOV, 1998 ). *AK
Jan 04, 1999
AIR BAGS,SEAT BELTS
1 complaint
DURING VEHICLE COLLISION SEAT BELT DID NOT RESTRAIN PROPERLY, NO DEPLOYMENT OF AIR BAGS UNTIL AFTER CONSUMER HIT WINDSHIELD,RESULTING IN INJURIES
Oct 15, 1998
STEERING,ELECTRICAL SYSTEM
1 complaint
VEHICLE WILL NOT START DUE TO SECURITY SYSTEM ALARM FAILURE CAUSED BT DEFECTIVE COMPUTER.
Jul 17, 1998
Frequently Asked Questions
How many problems does the 1998 DODGE Durango have?
The 1998 DODGE Durango currently has 1021 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1998 DODGE Durango?
The most common problems reported for the 1998 DODGE Durango are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1998 DODGE Durango problem data come from?
All problem and complaint data for the 1998 DODGE Durango comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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