2000 DODGE Durango Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1116
Complaints Reported
Complaints by Component
SUSPENSION
435 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO RAINIER DODGE OF OLYMPIA (2550 CARRIAGE LOOP SW, OLYMPIA, WA 98502; (360) 754-5550) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEEL BEARINGS AND BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.
Nov 05, 2020
THERE WAS A RECALL ON THE BALL JOINTS OF THE VEHICLE I OWN BUT I WAS TOLD THAT THE RECALL IS CLOSED. I BELIEVE THAT IT SHOULD BE COVERED FOR REPAIR BECAUSE I WASN'T MADE AWARE OF ANY RECALLS WHEN I OBTAINED THE VEHICLE. THE UPPER BALL JOINTS ARE BAD AND A MECHANIC TOLD ME IT COULD BREAK OFF.
Jun 03, 2019
I PURCHASED A 2000 DODGE DURANGO IN JUNE 2003. I HAVE HAD CONTINUING PROBLEMS WITH FRONT SUSPENSION, BALL JOINTS,RIGHT HUB ASSEMBLY. RIGHT SIDE HUB ASSEMBLY HAS BEEN REPLACED 5 TIMES IN THE LAST 6 YEARS AND I WAS JUST TOLD YESTERDAY THAT IT WILL NEED TO BE REPLACED AGAIN. I WAS ALSO INFORMED BY MY MECHANIC OF 18 YEARS, THE WHOLE FRONT SUSPENSION IS BAD AND THE DIFFERENTIAL WILL ALSO HAVE TO BE REPLACED. I HAVE OWNED THIS TRUCK 11 YEARS AND HAVE KEPT IT WELL MAINTAINED,IN ALL THIS TIME, I HAVE HAD ONLY ONE OFFICIAL RECALL FOR UPPER ARM BALL JOINTS IN 2005. I HAVE CALLED CHRYSLER TWICE TO QUESTION WHY I HAVE HAD TO REPLACE THE HUB ASSEMBLY SO FREQUENTLY(EVERY YEAR FOR THE LAST 5 OF 6 YEARS) AND THEY INSIST THERE IS NOTHING WRONG OR A SPECIFIC RECALL FOR MY VIN. I HAVE HAD ENOUGH WITH REPLACING THE SAME PART OVER AND OVER EVERY YEAR. SOMETHING NEEDS TO BE DONE ABOUT THIS HUB ASSEMBLY & FRONT SUSPENSION. I HAVE NOTICED THE SAME COMPLAINTS ONLINE AS MINE.... FRONT END VIBRATION WHEN REACHING SPEEDS OF 55-60 MPH, BALL JOINT ISSUES, HUB ASSEMBLY ISSUES, AND FRONT SUSPENSION ISSUES. THERE ARE CURRENTLY 2 RECALLS FOR 2000 DODGE DURANGO FRONT SUSPENSION AND HUB ASSEMBLY UNITS, AND CONVENIENTLY FOR CHRYSLER, NEITHER ARE MY VIN NUMBER DURANGO. SURPRISE, SURPRISE!! I WILL CONTINUE TO FILE COMPLAINTS WITH CHRYSLER UNTIL SOME ONE DECIDES TO TAKE ACTION AND GET THESE ISSUES REPAIRED ONCE AND FOR ALL. I AM GETTING A LITTLE TIRED OF CONSTANTLY PUTTING OUT HUNDREDS OF DOLLARS FOR THE SAME ISSUE YEAR AFTER YEAR!! PLEASE HELP GET THIS ISSUE RESOLVED! *TR
Jan 30, 2014
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE WHILE DRIVING APPROXIMATELY 60 MPH. THE CONTACT ALSO STATED THAT THE INNER AND OUTER EDGES OF THE TIRES WERE WEARING UNEVENLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 120,000.
Dec 05, 2011
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HUB UNIT FRACTURED IN HALF. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08E064000 (SUSPENSION:FRONT:HUB). THE DEALER DENIED ANY ASSISTANCE WITH REPAIRED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 185,000.
Oct 11, 2011
+ 430 more complaints for this component
ENGINE AND ENGINE COOLING
111 complaints
WHILE ON THE INTERSTATE AT 65 MPH, MY VEHICLE SUDDENLY STALLED AND WENT DEAD. IT HAD NO OIL PRESSURE LEFT. MY VEHICLE BARELY MADE IT TO THE SIDE OF THE ROAD. IT HAD TO BE PUSHED OUT OF THE WAY! IT WAS TOWED HOME. *TR
Apr 04, 2013
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WAS RESTARTED AFTER TEN MINUTES AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DETECT A TROUBLE CODE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Mar 05, 2012
YOU CAN BE DRIVING AT ANY SPEED AND ALL OF A SUDDEN EVERYTHING SHUTS DOWN AND DASH LITES UP NO BUS. YOU LOSE POWER STEERING AND ABILITY TO CONTROL THE VEHICLE. LOOK ON INTERNET DURANGO NO BUS AND HUNDREDS OF POSTS COME UP WITH PEOPLE WITH SAME PROBLEM. CAR IS NOT SAFE TO DRIVE AND BECAUSE MY EMPLOYMENT SITUATION I DO NOT HAVE 1000'S OF DOLLARS TO REPLACE COMPUTERS AND PCM'S. THIS IS DANGEROUS AND THEY SHOULD BE RECALLED. THERE IS A FLAW! IT CAN HAPPEN GOING 65MPH OR 35 MPH. IT HAS HAPPENED TO US AT LEAST 10 TIMES IN A 2 WEEK PERIOD. IT IS NOW PARKED IN GARAGE BECAUSE OF THE DANGER. IT COULD KILL PEOPLE. *TR
Jan 27, 2012
2000 DODGE DURANGO. CONSUMER STATES PRESSURE LOSS AND ENGINE FAILURE *TGW THE CONSUMER STATED THE VEHICLE HAS POOR VENTILATION THROUGH ITS AIR CHAMBER CAUSING ENGINE OIL SLUDGE. THE OIL PRESSURE CIRCUIT IS ON THE SAME CIRCUIT AS THE IGNITION SWITCH WHICH MAKES IT DIFFICULT TO DIAGNOSE THE REAL PROBLEM. *JB
Oct 24, 2011
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO HIS HOME SEVERAL TIMES. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Sep 20, 2011
+ 106 more complaints for this component
POWER TRAIN
85 complaints
THE VEHICLE STARTED MAKING A LOUD HUMMING NOISE IN THE REAR END COMING FROM THE REAR DIFFERENTIAL AT AROUND 30 MPH, AND GETS LOUD WHILE INCREASING SPEED. DEALERSHIP WANTS $1200 JUST TO INSTALL A NEW ONE, PRICE DOES NOT REFLECT THE $2500 REAR DIFFERENTIAL. WIDESPREAD PROBLEM, AND NO ACTION I BEING TAKEN. OBVIOUSLY A FLAW ON THERE END, THE CAR HAS NOT BEEN BEAT AND IN PRISTINE CONDITION. CALLED ABOUT THIS PROBLEM, ONLY FOR THEM TO TELL ME THE WARRANTY EXPIRED 10 YEARS AGO, OBVIOUSLY BUT EVERYONE'S WARRANTY EXPIRED AND ARE HELPLESS BECAUSE OF A PROBLEM AROSE BY THEM. *TR
Apr 19, 2013
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE FELL TO SECOND GEAR CAUSING THE TRANSMISSION TO FAIL. THE CONTACT WAS ABLE TO SHIFT BACK INTO DRIVE AND THE VEHICLE FUNCTIONED PROPERLY BUT THE FAILURE RECURRED SHORTLY THEREAFTER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Jun 01, 2012
WHILE DRIVING IN 4 WHEEL DRIVE I REVERSED HEARD A CLUNK. THOUGHT I HIT SOMETHING SAW NOTHING THAT I COULD HAVE HIT. PUT IT INTO DRIVE AND DROVE FOR A FEW MINUTES HAD TO BACK UP AGAIN AND FOUND I HAD NO REVERSE. I WAS ABLE TO GET WHERE I NEEDED BUT FOUND THAT THE FORWARD GEARS WERE NOW NOT COOPERATING. CALLED TRANSMISSION SHOPS AND EVERY ONE OF THEM STATED THAT IT IS A COMMON PROBLEM FOR DODGE TRANSMISSIONS ESPECIALLY THOSE IN THE DURANGO. IT IS A 2000 DODGE DURANGO WITH ABOUT 150000. I BELIEVE IF A TOYOTA OR AN OLDER DODGE CALL LAST MORE THAN 250000 THEN THESE NEWER WAS SHOULD LAST LONGER WITH OUR SUPPOSED BETTER TECHNOLOGY. *TR
Sep 04, 2009
DRIVING AT HIGHWAY SPEEDS, TRANSMISSION WILL NOT PROPERLY SHIFT. RUNS TO ABOUT 3500- 4000 RPMS DOING 45MPH AND FAILS TO SHIFT. HAVE NOT HAD A CHANCE TO TAKE TO A DEALER WILL UPDATE WHEN DEALERSHIP IS NOTIFIED. *TR
May 18, 2008
1) NO WARNING SIGNS 2) POPPING OUT OF PARK AND GOING INTO REVERSE, RUNNING ME OVER WHILE I WAS OUTSIDE OF THE VEHICLE 3) HAVE HAD TRANSMISSION WORK DONE, ALWAYS USE THE EMERGENCY BRAKE DO NOT TRUST BEING IN PARK. *TR
Dec 12, 2007
+ 80 more complaints for this component
SERVICE BRAKES, HYDRAULIC
53 complaints
The contact owns a 2000 Dodge Durango. The contact stated that the ABS warning light was illuminated. The contact stated that while driving 20 MPH, the vehicle was slow to stop. While depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,731.
Nov 21, 2024
WHILE DRIVING NB ON SOUTHWEST HIGHWAY IN PALOS THE LIGHT CHANGED TO YELLOW, THEN RED, I APPLIED THE BRAKES AND THE VEHICLE WAS SLOWING DOWN AS NORMAL. SUDDENLY THE BRAKE PEDAL HIT THE FLOOR AS IF THE HYDRAULICS FLUID HAD BEEN LET OUT OF THE BRAKE SYSTEM. THE ABS AND BRAKE LIGHT WENT ON AND I COULD HEAR THE ANTI LOCK SYSTEM MAKING NOISE. I PUMPED THE BRAKES QUICKLY AND CAR STOPPED IN JUST ENOUGH TIME TO PREVENT AN ACCIDENT. I PULLED TO THE SIDE OF THE ROAD AND OPENED THE HOOD TO INSPECT THE FLUID LEVELS, THEY WERE PERFECT, NO LEAKS EITHER. I RESTARTED THE CAR AND THE ABS AND BRAKE LIGHT WENT OUT, THE BRAKES DO NOT APPEAR TO BE WORKING CORRECTLY HOWEVER, I WILL HAVE A MECHANIC CHECK THEM OUT ON FRIDAY. *TR
Oct 06, 2011
WHILE DRIVING AT ROAD SPEED SOUTHBOUND ON NC STATE ROAD 1922, AND APPROACHING A STOP SIGN AT THE INTERSECTION WITH NC STATE HIGHWAY 98, I NOTICED A SUDDEN AND NEARLY COMPLETE LOSS OF BRAKING POWER ACCOMPANIED BY BRAKE PEDAL TRAVEL TO THE FLOOR. NO VISIBLE FLUID LEAKAGE EXISTS, NOR ARE ANY DIAGNOSTIC LIGHTS ILLUMINATED ON THE VEHICLE'S DASHBOARD. REPLACEMENT OF THE BRAKE MASTER CYLINDER WAS DONE, AND THE FAILURE PERSISTED.. THE FAILURE IS PERSISTENT AND OCCURS WITH EVERY USE OF THE BRAKE PEDAL. THE CONSEQUENCES ARE GREATLY INCREASED STOPPING DISTANCE WITH PEDAL TRAVEL TO THE FLOOR EVEN UNDER MODERATE FOOT PRESSURE. DIAGNOSIS BY CERTIFIED DODGE MECHANICS AFTER CONSULTATION WITH CHRYSLER INDICATE A FAILURE OF THE ABS ACCUMULATOR. FAILED PART IS AVAILABLE FOR ANALYSIS. NO ADDITIONAL WORK HAS BEEN COMPLETED AT THE TIME OF THIS FILING. *TR
Apr 23, 2010
DRIVING ON CITY ROADS THROUGH TRAFFIC LIGHTS AND SUDDENLY HAD NO BRAKES. BRAKE PEDAL WAS ON THE FLOOR. NARROWLY AVOIDED CRASHING BY SWERVING INTO FREE TURN LANE AND TURNING. APPLIED PARKING BRAKE TO COME TO A STOP. DODGE DEALERSHIP LOOKED AT VEHICLE AND REPORTED THAT THE RETAINING CLIP FOR BRAKE PEDAL TO BOOSTER WAS MISSING. THEY REPLACED THE CLIP TO CORRECT THE PROBLEM. THERE IS NO OLD PART SINCE IT WAS MISSING COMPLETELY. *TR
Jun 01, 2009
2000 DURANGO 2-WHEEL DRIVE. BRAKES LOCK UP AND TAIL SLIDES AROUND. IT IS AS IF THE REAR END IS BOUNCING WHEN BRAKING (BACK END TOO LIGHT). EVEN WORSE WHEN ROAD WET. VERY DANGEROUS. WHY DOES IT DO THIS??? NO ACCIDENT. AM VERY CAREFUL AND DON'T LET PEOPLE DRIVE IT. *TR
Dec 05, 2008
+ 48 more complaints for this component
AIR BAGS
38 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE TAKATA AIR BAG RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,997.
Sep 01, 2016
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO THE SIDE OF ANOTHER VEHICLE AND CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. ALL OF THE NECESSARY PARTS WERE ORDERED AND THE ENTIRE VEHICLE WAS REPAIRED BY A RELATIVE. THE FRAME WAS ALSO STRAIGHTENED BY THE RELATIVE. THREE YEARS LATER, THE CONTACT CRASHED INTO THE SIDE OF A TRUCK. AGAIN, NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED IN EITHER CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000.
Jan 04, 2013
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK SPRAIN AND LACERATIONS TO THE FOREHEAD. THE FRONT PASSENGER SUSTAINED MULTIPLE CONTUSIONS AND ONE OF THE REAR PASSENGER SUSTAINED FACIAL LACERATIONS. A SECOND PASSENGER SUSTAINED BURNS FROM THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.
Sep 19, 2012
I HAVE A 2000 DODGE DURANGO WITH 65,000 WELL KEPT MILES. ON OCT 7, I WAS INVOLVED IN A PILEUP ON INTERSTATE 24 IN MURFREESBORO, TN. THERE WERE 6 CARS, AND I WAS NUMBER 3. THE AIRBAG DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO VANDERBILT HOSPITAL, WHERE I WAS DIAGNOSES WITH A BROKEN STERNUM. *TR
Oct 13, 2009
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH DAMAGED THE ENTIRE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE ROAD CONDITIONS WERE NORMAL. THE CURRENT AND FAILURE MILEAGES WERE 104,000. UPDATED 12/31/07 *TR
Dec 05, 2007
+ 33 more complaints for this component
STEERING
35 complaints
FOR THE SECOND TIME IN EIGHT YEARS I MUST REPLACE THE POWER STEERING RETURN HOSE ASSEMBLY BECAUSE CORROSION WHERE THE METAL LINE PASSES THROUGH A RUBBER BUSHING HAS CAUSED THE LINE TO BEGIN LEAKING POWER STEERING FLUID. *TR
May 01, 2011
STEERING WAS SWAYING TO LEFT & RIGHT. VARY BAD VIBRATION ON FRONT END. OCCURRED ALL THE TIME. STEERING COLUMN COULD HAVE BROKE IN HALF. HAD STEERING COLUMN REPLACED BECAUSE IT WAS COMPLETELY RUSTED THROUGH & SOMETHING DONE FOR THE POWER STEERING. *TR
Sep 20, 2009
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING COLUMN MOVED LEFT AND RIGHT AND THE VEHICLE FAILED TO MOVE IMMEDIATELY. THE CONTACT INSPECTED THE STEERING COLUMN AND NOTICED THAT THE PIN THAT HOLDS THE UPPER UNIVERSAL JOINT AND STEERING FAILED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC COULD NOT FIND ANY FAILURES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 145,000.
Feb 06, 2009
I OWNED 2000 DODGE INTREPID 3.2L VEHICLE(MILEAGE-106000). STEERING WHEEL LOF MY VEHICLE LOST ITS CONTROL ON WHEELS,WHILE I WAS DRIVING MY CAR ON I75(TRYING TO CHANGE LANE).I HEARD CRUNKING SOUND AND SOMEHOW MANGED TO PULL THE VEHICLE TO THE SHOULDER.I TOWED THE VEHICLE TO MAINTAINENCE SHOP AND CAME TO KNOW THAT RACK AND PINION SYSTEM GOT BROKE DOWN AND NEEDS TO BE REPLACED.I WAS REALLY LUCKY ENOUGH TO BE SAVED. HOW CAN I TRUST THIS VEHICLE LATER ON,EVEN THOUGH I REPLACE THE RACK AND PINION SYSTEM.I FOUND SO MANY COMPLAINTS ABOUT THE SAME ISSUE ON THIS MODEL VEHICLE IN THIS WEBSITE.MANUFACTURER SHOULD BE THE RESPONSIBLE FOR THESE DEFECTS? IF THE GOVERNMENT DOESN'T TAKE NECESSARY ACTION IT WOULD LEADS TO FATAL ACCIDENTS IN FUTURE.
Jun 12, 2007
DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DETERMINED A COMPONENT IN THE STEERING COLUMN HAD FRACTURED AND NEEDED TO BE REPLACED.
Oct 02, 2006
+ 30 more complaints for this component
LATCHES/LOCKS/LINKAGES
29 complaints
EVERY DOOR LOCK IN THE VEHICLE HAS FAILED CAUSING THE INABILITY TO OPEN THE DOOR MANUALLY. THE LOCK SYSTEM FAILS IN THE LOCKED POSITION AND REMAINS STUCK IN THE LOCKED POSITION CAUSING THE INABILITY TO OPEN THE DOOR FROM THE INSIDE OR OUTSIDE. IF YOU DO A GOOGLE SEARCH YOU WILL NOTE THAT THERE ARE 100'S OF POSTINGS ON THIS PROBLEM. I FEEL THIS IS UNACCEPTABLE FROM A SAFETY STAND POINT TO NOT BE ABLE TO OPEN A DOOR DUE TO A FAULTY POWER LOCK. *TR
Mar 19, 2010
2000 DODGE DURANGO DOOR LOCKS ARE NOT WORKING PROPERLY. THE REAR PASSENGER DOOR LOCK WILL NOT RESPOND TO THE COMMANDS. I HAVE READ ABOUT NUMEROUS COMPLAINTS ABOUT THE DOOR LOCKS AND IT CONCERNS ME IF WE WERE IN AN ACCIDENT IF THE DOORS WILL STAY SHUT, OR WORSE UNABLE FOR ANYONE TO ACCESS THAT DOOR. IT SEEMS TO BE A PROBLEM IN ALL YEARS OF CARS. I UNDERSTAND IT IS A PLASTIC WHEEL POORLY DESIGNED. I AM HAVING PROBLEMS WITH 2 DOOR LOCKS AND THE REAR HATCH. CURRENTLY, WE ARE FACED WITH AN ELECTRICAL DRAIN ON THE BATTERY. IT IS A NEW BATTERY AND STILL WILL NOT START. I HAVE MY SUSPICIONS THAT THESE DOOR LOCKS MAY HAVE A BEARING. PLEASE LOOK INTO THE MATTER AS IT IS A DEFINITE FLAW AND A SAFETY HAZARD. THE REAR HATCH HAS NOT WORKED IN ABOUT 3 YEARS AND THE PASSENGER REAR ABOUT 2 YEARS AND THE DRIVERS DOOR MAKES NOISES ABOUT 3 YEARS. *TR
Aug 04, 2009
DRIVER AND PASSENGER ELECTRIC DOOR LOCK FAILURES. *TR
May 05, 2009
THE POWER LOCKS WON'T WORK AND THE POWER WINDOWS WON'T WORK. IT'S A HUGE PROBLEM WITH THE DODGE DURANGO. IF YOU EVER GET INTO A CAR WRECK YOU WILL NEVER BE ABLE TO GET OUT. IT IS ALSO AT RISK FOR THEFT. *TR
Jul 21, 2008
2000 DODGE DURANGO. THE FRONT DOOR WILL NOT LOCK AT ALL. IT CAN'T EVEN BE LOCKED MANUALLY OR WITH THE KEY. THE BACK DRIVERS SIDE DOOR LOCK DOES NOT WORK. THE MOTOR QUIT WORKING. THIS IS NOT ONLY DANGEROUS, BUT THE VEHICLE COULD BE STOLEN OR THE CONTENTS. THIS IS A PROBLEM WITH DURANGOS. THERE ARE MANY COMPLAINT SIGHTS ON THE INTERNET WITH THE SAME COMPLAINT OVER AND OVER. THIS MUST BE A RECALL. MY DODGE VAN HAS THE SAME PROBLEM. IT HAPPENED AT AROUND 57,000 MILES. *TR
Feb 20, 2008
+ 24 more complaints for this component
SEATS
27 complaints
THE DRIVER SEAT MOVES FORWARD WHEN BRAKING. IT IS DANGEROUS IN THE EVENT OF HARD BRAKING AND THE SEAT MOVES FORWARD. THIS CAN CAUSE THE DRIVER TO APPLY MORE FORCE ON THE BRAKE THAN INTENDED. THE 'MOVEMENT' IS DUE TO WORN PARTS IN THE ELECTRIC LIFT AND/OR ELECTRIC FORWARD/BACKWARD POSITIONING MECHANISM(S). THE MOVEMENT IS NOT DUE TO THE ELECTRIC MOTORS DOING THE MOVEMENT.
Oct 16, 2019
SLIDING MY DRIVER SEAT BACK AND FRONT WHEN BRAKING.
Jan 27, 2018
A FEW MONTHS BACK, THE FRONT DRIVER'S SEAT BEGAN TO SLIDE FORWARD WHEN BRAKING AND THEN BACK ONCE STARTING UP AGAIN -- WHETHER CITY STREET OR FREEWAY DRIVING. IT FEELS LIKE IT MOVES AN INCH OR SO. IT IS A 2000. IT BEGAN BEFORE 78,000 MILES. I PURCHASED THE CAR FROM PARENTS IN 2010 AND IT DID NOT HAVE ANY ISSUES UNTIL SUDDENLY IT MOVED WHEN BRAKING. SEAT SHOULD BE STABLE. I SEE THIS IS A COMMON ISSUE WITH THIS MODEL.
Jun 30, 2016
WHILE DRIVING THE VEHICLE ON THE INTERSTATE, I APPLIED THE BRAKES AND THE FRONT SEAT SHIFTED FORWARD. A DRIVER SEAT SHOULD BE STATIONARY AND NOT ROCK FORWARD WHEN YOU DRIVING. DEFINITELY A SAFETY HAZARD. *TR
Dec 16, 2014
JUST RECENTLY I NOTICED THE FOLLOWING PROBLEM WITH MY DRIVER'S SEAT. AFTER I SELECT THE CORRECT SEAT POSITION BY PRESSING THE BUTTON ON THE BOTTOM LEFT OF THE SEAT TO MOVE FORWARD OR BACKWARDS; THE SEAT SLIDES BACK AND FORTH WHEN I HAVE TO BRAKE OR STOP. THIS PROBLEM IS POTENTIALLY DANGEROUS IN THE EVENT I HAVE TO STOP/BRAKE SUDDENLY. FROM WHAT I HAVE READ ON THE INTERNET, THIS PROBLEM IS COMMON WITH THE DODGE DURANGO AND IS CAUSED BY LOOSE TRACK RAILS ATTACHED UNDERNEATH THE DRIVER'S SEAT. IS THIS A DEFECT IN THE DODGE DURANGO? IF SO, THERE SHOULD BE A RECALL TO FIX THIS PROBLEM. *TR
Mar 02, 2014
+ 22 more complaints for this component
STEERING,SUSPENSION
22 complaints
The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver’s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver’s side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.
Dec 21, 2021
I WAS PULLING OUT OF MY CIRCULAR DRIVEWAY STEERING LEFT AND THE WHEEL BASE WOULDN'T TURN. SO I BACKED UP AND CONTINUE TO GO AROUND THE CURVE, ONCE I REACHED ABOUT 200 FT OFF MY DRIVEWAY, MY CAR COME TO A COMPLETE STOP ON IT'S OWN. I BACKED INTO MY DRIVEWAY DRAGGING MY PASSENGER SIDE FRONT WHEEL SIDEWAYS. ONCE I GOT OUT TO CHECK WHAT WAS GOING ON, MY TIE ROD END HAD BECOME COMPLETELY STRIPPED OFF THE RACK AND PINION. AFTER FURTHER INSPECTIONS, SOMEHOW THE GROVES ON THE RACK AND PINION HAD WORE DOWN SO MUCH IT ALLOWED THE TIE ROD TO STRIP AND RELEASE. I WAS SO GLAD I HADN'T BEEN DRIVING WITH MY CHILDREN ON THE HIGHWAY, THIS WOULD HAVE CAUSED MY VEHICLE TO FLIP AND PROBABLY KILL US. I KNOW HAVE TO REPLACE MY RACK AND PINION AND TIE ROD AND JUST REPLACING THE BALL JOINTS ON THIS VEHICLE NOT A COUPLE MONTHS AGO. I AM VERY FRIGHTENED TO DRIVE IT NOW IN FEAR THIS WILL HAPPEN AGAIN.
May 24, 2011
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE WAS BROUGHT TO THE DEALER TO PERFORM RECALL 04V596000 REPAIRS. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED THE STEERING ASSEMBLY SHIFTED AND THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FORWARD. THE VEHICLE WAS INVOLVED IN COLLISIONS PRIOR TO IT BEING PURCHASED BY THE CONTACT, W3HICH MAY HAVE CONTRIBUTED TO THE FAILURE. THE DEALER DID NOT CORRECT THE FAILURE, AND THE VEHICLE HAS NOT BEEN DRIVEN FOR A YEAR. THE VEHICLE WAS TOWED FROM THE DEALER TO A RELATIVE'S HOME. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGE WERE 80,000.*AK
Apr 05, 2007
DODGE DURANGO 4X2. WE HAVE HAD TO HAVE THE UPPER BALL JOINT REPAIRED AND NOW THE STEERING KNUCKLE IS OUT ON THE VEHICLE. I HAVE CONTACT DODGE DEALERS AND CUSTOMER CARE AND WAS TOLD THE RECALL ON THIS ONLY PERTAINED TO THE 4X4. I AM HAVING THE SAME PROBLEM WITH THE 2000 4X2 AND THEY STATE IT IS NOT ON THE RECALL LIST. I DO SEE THAT THERE WERE 400,000 4X2 WITH THE SAME PROBLEM. *NM
Jun 28, 2006
LOWER BALL JOINT FAILURE/WHEEL BEARING FAILURE FOR 2000 DODGE DURANGO. THEY WERE REPLACED IN OCT 2002 ALSO. THE UPPER BALL JOINTS WERE REPLACED IN DEC 04. ON JUNE 1 THE LOWERS HAVE TO BE REPLACED AGAIN AND DODGE WILL NOT DO ANYTHING. THERE IS ONLY 83K ON THIS CAR. *JB
Jun 01, 2006
+ 17 more complaints for this component
ELECTRICAL SYSTEM
22 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT HIGH SPEEDS OR STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT MENTIONED THAT THERE WAS A LOOSE WIRE IN THE VEHICLE'S COMPUTER. HE WAS ABLE TO PLUG THE WIRE BACK IN AND THE VEHICLE WOULD RESTART. HOWEVER, THE WIRING WOULD BECOME LOOSE AGAIN AND THE FAILURE WOULD RECUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 136,000.
Jun 10, 2019
ALL OF THE SUDDEN AL ELECTRICAL WENT HAYWIRE . NO TURN SIGNALS, ALL ELECTRICAL IS MESSED UP. I WAS IN THE CITY IN HEAVY TRAFFIC . VERY UNSAFE FOR ME AND OTHER DRIVERS
Sep 08, 2018
I BOUGHT A 2000 DODGE DURANGO BACK IN JULY OF 2014 FROM A LOCAL DEALERSHIP. IN OCTOBER OF 2015 THE VEHICLE WAS IN MOTION ON A CITY STREET, GOING ABOUT 30 MILES PER HOUR. A CLOUD OF BLACK SMOKE CAME OUT OF MY HEATER VENTS, IT SMELT OF BURNT PLASTIC AND SULFUR. ALMOST IMMEDIATELY AFTER THAT HAPPENED ALL MY DASH LIGHTS CAME ON AND STARTED DINGING AT ME, AND THE BATTERY VOLTAGE METER WENT FROM OVER 18 TO UNDER 14. I WAS ABLE TO PULL INTO A LOCAL BUSINESS, AND PARKED THE VEHICLE, I SHUT THE VEHICLE OFF AND POPPED THE HOOD. UNDER THE HOOD IT SMELT EVEN STRONGER OF BURNT PLASTIC. I CHECKED THE OIL, THINKING THAT MAYBE I HAD AN OIL LEAK AND LOST ALL THE OIL I HAD JUST PUT INTO A WEEK BEFORE, BUT THE OIL WAS FINE. THE TRANSMISSION FLUID WAS FINE. ALL FLUIDS WERE FINE. THE VEHICLE HAS NOT STARTED SINCE AND I HAVE BEEN TOLD THAT I NEED TO GET ALL NEW ELECTRICAL WIRES, COSTING ME ABOUT $5,000, I HAVE NOT YET PAID TO HAVE THE WORK DONE BECAUSE I HAVE READ ABOUT SEVERAL PEOPLE HAVING THE SAME ISSUE, I BELIEVE THAT IT IS AN ISSUE THAT THE MANUFACTURER SHOULD HAVE TO COVER. MY TRUCK HAD TO BE TOWED HOME AND HAS NOT STARTED SINCE. I PAID A LITTLE OVER $5,000 FOR THE DURANGO, AND I'M NOT YET DONE PAYING IT OFF, AND UNTIL THIS IS LOOKED INTO FURTHER I AM NOT GOING TO PUT THE SAME AMOUNT OF MONEY INTO IT AS IT WILL COST ME TO JUST GO GET A NEW ONE OF THE SAME YEAR.
Feb 17, 2016
I WAS IN LINE AT A DRIVE THRU RESTUARANT WHEN I SMELLED SMOKE GOT OUT OF THE VEHICLE AND SAW FLAMES POURING FROM UNDER THE FRONT OF THE CAR, I YELLED FOR THE PEOPLE IN FRONT OF ME TO MOVE AND MOVED THE CAR TO A SAFER PLACE IN THE PARKING LOT. SINCE I HAD LEFT ALL BELONGINGS INCLUDING MY PHONE ASSISTANCE WAS REQUESTED FROM SPECTATORS TO CALL THE FIRE DEPARTMENT WHO CAME AND PUT THE FIRE OUT, BY THEN THERE WASN NOT MUCH LECT UNDER THE HOOD AS IT HAD ALL BURNED.
Jan 11, 2016
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE AIR CONDITIONER LEAKED UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADDED DYE TO THE REFRIGERANT TO DETERMINE WHERE THE LEAK WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Apr 13, 2015
+ 17 more complaints for this component
TIRES
20 complaints
The outside edge of the tread is separating from the tire causing it to go flat.
Sep 21, 2023
LEFT CAMPGROUND PULLING PONTOON BOAT, TRAVELED APPROXIMATELY 10 MILES AND RIGHT REAR TIRE SIDEWALL BLEW OUT. CONTACTED TIRE INSTALLER WHO CONTACTED THEIR TIRE DISTRIBUTOR AND WAS TOLD BLOWOUT WAS RESULT OF UNDER INFLATION, EVEN THOUGH NO ONE FROM INSTALLER OR DISTRIBUTOR EXAMINED TIRE. CONTACTED MANUFACTURER VIA EMAIL AND EVEN SENT PHOTOS OF FAILED TIRE AND ONE REMAINING TIRE WITH LARGE "DENT" IN SIDEWALL AND WAS TOLD THEY COULD NOT EVALUATE TIRES FROM PHOTOS. WE REPLACED ALL 4 TIRES WITH NEW ONES OF A DIFFERENT BRAND.
Oct 26, 2015
MENTOR ALL TERRAIN RADIAL SXT SIZE 31X10.5X15 WIRES ARE COMING OUT THE SIDE WALL WITH TREAD STILL THERE. *TR
Aug 03, 2009
SIDEWALLS OF TWO TIRES POPPED WITHIN TWO WEEKS OF ONE ANOTHER THE DURANGO WAS PARKED BOTH TIMES. *TR
Aug 01, 2008
WHILE TRAVELING ON I-75 SOUTH AND JUST BEFORE THE 333.3 MILE MARKER, A LOUD DRONING NOISE WAS HEARD. IT ALMOST SOUNDED LIKE A VERY LOUD MUSCLE CAR NEARBY. THE NOISE CONTINUED FOR A COUPLE OF MINUTES, THEN A SUDDEN LOUDER NOISE (ALMOST LIKE AN EXPLOSION) WAS HEARD AT THE SAME TIME AS A RECURRENT THUMP AND BANGING. THE SUV LURCHED AND AFTER MANAGING TO GET TO THE EMERGENCY LANE THROUGH MODERATE TRAFFIC, WE DISCOVERED THE LEFT REAR STEEL BELTED RADIAL HAD SEPARATED COMPLETELY FROM ITSELF INTO SHREDS AND COMPLETELY FROM THE RIM. IN DOING SO, THE RADIAL HAD EXPLODED OUTWARD AGAINST THE MUD FLAP, TEARING IT OFF AND AGAINST THE LEFT SIDE OF THE CAR TO INCLUDE THE PASSENGER AND DRIVER DOOR PANELS. THIS CONTACT WITH THE DOOR PANELS LEFT RUBBER EMBEDDED IN THE PAINT AND ALSO REMOVED PAINT ON SOME AREAS. A TOW TRUCK WAS CALLED THROUGH OUR INSURANCE COMPANY AND THE TIRE WAS CHANGED. THE FAILED TIRE REMAINS IN OUR POSSESSION, SHOULD ANYONE WISH TO INSPECT IT. THE TIRE IS MANUFACTURED BY BF GOODRICH AND IS A LIBERATOR RADIAL MEDALIST P23575R15 108-S M+S. IT HAD LESS THAN 5000 MILES ON IT. IT WAS SOLD TO US AND INSTALLED ON OUR SUV IN APRIL 2006 AT THE WALMART SUPER STORE TIRE CENTER ON 19TH AVE RD IN OCALA, FL. WE TRADED MICHELINS IN FOR THESE TIRES. THANK GOD IT WAS THE REAR TIRE THAT FAILED AND NOT A FRONT TIRE THAT WOULD HAVE ALMOST CERTAINLY CAUSED A FATAL ACCIDENT AT 70+ MPH. WE ARE VERY THANKFUL WE WERE NOT PHYSICALLY INJURED; HOWEVER, WE HAVE THREE MORE OF THESE TIRES STILL REMAINING ON OUR SUV. *JB
Dec 12, 2006
+ 15 more complaints for this component
ENGINE
15 complaints
The contact owns a 2000 Dodge Durango. The contact stated that while driving approximately 25 MPH the vehicle inadvertently stopped. There were no warning lights illuminated. The vehicle was towed to a local mechanic. The contact replaced the battery, fuel pump, shocks, ball joints, and disc brakes, and front rotors however, the failure recurred. The local mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
Aug 23, 2022
SHUTS OFF ENGINE WHEN YOUR DRIVING FOR NO APPARENT REASON. THE ODOMETER HAS A NO BUS READING ON IT. THIS IS VERY DANGEROUS! THANKS FOR ANY HELP. *TR
Jun 11, 2020
VEHICLE STALLS WITHOUT WARNING. MAY STALL MULTIPLE TIMES SAME DAY, THEN NOT FOR A FEW WEEKS. VEHICLE MAY BE HOT OR COLD, AND OUTSIDE TEMPERATURE DOESN'T SEEM TO AFFECT STALLING. TURNING OR DRIVING STRAIGHT. PUBLIC STREET OR STRAIGHT AS IN USING DRIVEWAY. STATIONARY, MAY START THEN STALL, OR WHILE IN MOTION. NOT ONE DATE - ALL THE TIME. DATE BELOW IS IS JUST TO FILL IN THE BLANK.
Mar 06, 2020
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER DISABLING THE PCM WIRES. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS. THE CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AND OXYGEN SENSOR WERE REPLACED AT DIFFERENT TIMES. IN ADDITION, THE OTHER COMPONENTS REPLACED WERE THE DISTRIBUTOR CAP, IGNITION COIL, AND ECM RELAY. THE FAILURE PERSISTED AFTER EACH REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
May 04, 2016
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. THE VIN WAS UNAVAILABLE.
Apr 08, 2016
+ 10 more complaints for this component
VEHICLE SPEED CONTROL
14 complaints
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE SURGED UNCONTROLLABLY BETWEEN 60-80 MPH BEFORE THE BRAKES ENGAGED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE SERVICE SHOP ATTEMPTED TO REPAIR THE VEHICLE, BUT THEY COULD NOT. THE SECOND TIME THE FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER. THEY WERE ABLE TO PROPERLY MAKE THE REPAIR ACCORDING TO THE SERVICE BULLETIN THAT THE MANUFACTURER ISSUED FOR THE VEHICLE. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 110,200. UPDATED 11/20/07
Nov 01, 2007
DT: THE CONTACT STATED VEHICLE SUDDENLY ACCELERATED. HAS BEEN INVOLVED IN THREE ACCIDENTS AS A RESULT OF NOT BEING ABLE TO STOP THE VEHICLE. THE CONTACT'S FOOT WAS ON THE BRAKE PEDAL WITH THE PEDAL COMPLETELY DEPRESSED ALL THREE TIMES. THE POLICE WERE PRESENT AFTER ALL THREE ACCIDENTS, BUT NO REPORTS WERE TAKEN. THE INSURANCE COMPANY PAID FOR COSMETIC BODY DAMAGE REPAIRS TO THE VEHICLE AFTER THE ACCIDENTS. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP FOR INSPECTION OR DIAGNOSTIC TESTING. *AK
Dec 12, 2005
RECALL 04V200000 CONCERNING THROTTLE CONTROL CABLE. DEALER REFUSED TO HONOR MANUFACTURER'S RECALL NOTICE. DEALER INSISTED THAT CONSUMER TAKE VEHICLE TO THE DEALER FROM WHICH THEY PURCHASED THEIR VEHICLE. *AK
Apr 04, 2005
CONSUMER HAD PLACED KEY IN THE IGNITION TO START VEHICLE WHEN IT SUDDENLY ACCELERATED FORWARD, WITHOUT WARNING, AND HIT A TREE. VEHICLE WAS STILL IN PARK POSITION WHEN ACCELERATION OCCUR. VEHICLE WAS TOTALED BY INSURANCE CO. BOTH AIR BAGS DEPLOYED. DRIVER SUFFERED SEVERE INJURIES AND WAS HOSPITALIZED. *NM
Oct 15, 2004
WHILE DRIVING CRUISE CONTROL ENGAGED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Aug 24, 2004
+ 9 more complaints for this component
SEAT BELTS
12 complaints
FRONT AND PASSENGER SEAT BELTS SEVERELY FRAYED ON 2000 DODGE DURANGO. BOTH BELTS ARE FRAYED IN THE SAME PLACE(S) ON BELTS. BELIEVED TO BE CAUSED BY DEFECTIVE DESIGN OF RETRACTOR ASSEMBLY SEAT BELT GUIDE(S) ATTACHED TO INTERIOR FRONT DOOR POST. THIS CREATES A SERIOUS HAZARD TO OCCUPANTS DUE TO LOSS OF SEAT BELT INTEGRITY. PROBLEM REPORTED TO DAIMLER CHRYSLER, WAS TOLD THIS WAS A MECHANICAL PROBLEM NOT COVERED UNDER WARRANTY. *NM
Mar 14, 2006
PASSENGER'S SIDE SEAT BELT RETRACTOR FAILED. AS A RESULT, THE PASSENGER WILL NOT BE RESTRAINED PROPERLY.*AK
Mar 10, 2005
THE SEAT BELT IN THE BACK SEAT OF MY DURANGO COMES UNFASTENED, SUDDENLY. IT SEEMS TO BE SECURELY FASTENED, BUT JUST UNHOOKS FOR NO PARTICULAR REASON.*AK
Dec 10, 2004
CONSUMER STATES THAT SEAT BELTS WILL NOT RELEASE ONCE LOCKED IN IT IS A PROBLEM GETTING OUT OF THE SEAT BELTS. CONSUMER TOOK THE VEHICLE TO A DEALER, AND WAS TOLD THAT SEAT BELTS WERE NOT ON RECALL, AND IT WILL COST CONSUMER APPROXIMATELY $300.00 TO HAVE THEM REPAIRED. *AK
Jun 29, 2004
DRIVER'S SIDE AND REAR SEAT BELT BUCKLES FAILED TO RELEASE WHEN LATCHED. DEALERSHIP HAD BEEN NOTIFIED. *AK
Oct 15, 2003
+ 7 more complaints for this component
VISIBILITY
11 complaints
TWICE I HAVE HAD TO HAVE THE FRONT WINDSHIELD REPLACED DUE TO FAILURE OF THE WINDSHIELD CRACKING DUE TO USING THE DEFROST DURING THE WINTER SEASONS. *NM
Oct 04, 2006
RECHARGE AIR CONDITIONER. WOULD NOT HOLD FREON FOR A MONTH. DIANOSTICS FROM MECHANIC STATING FREON LEAKING FROM VAPORIZER INSTALLED IN DASH OF VEHICLE CAUSING FREON TO LEAK INTO THE CABIN DEPT. OF VEHICLE. VAPORIZER REPLACED AND HAVE DEFECTIVE PART
May 12, 2005
WINDOW MOTORS HAVE BEEN REPLACED IN THREE OUT OF FOUR WINDOWS...AND I AM THE ONLY DRIVER/OPERATOR! NOW THE LEFT REAR WINDOW IS NOT WORKING AGAIN AND OF COURSE THE VEHICLE IS OUT OF WARRANTY. SO IT WILL COST ME ANOTHER COUPLE OF HUNDRED DOLLARS FOR A WINDOW THAT HAS NEVER BEEN USED!*AK
Dec 16, 2004
THE SUN ROOF VISOR LINKAGE/STRUTS WERE HANGING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Sep 01, 2004
WHILE DRIVING AT 45 MPH OR MORE WITH THE REAR DOOR WINDOWS DOWN CONSUMER'S EARS POPPED, MAKING IT DIFFICULT TO FOCUS ON THE ROAD. CONSUMER STATED THAT VEHICLE HAD A DESIGN FLAW WHICH CAUSED THE CONSUMER TO FEEL SICK WHEN THE REAR WINDOWS WERE DOWN. *AK
Apr 26, 2004
+ 6 more complaints for this component
SUSPENSION,SERVICE BRAKES, HYDRAULIC
8 complaints
CONSUMER HAS BEEN TO DEALER TO HAVE RECALL WORK DONE AND WAS TOLD THAT THEY COULD NOT HELP. *TS ODI ASKED MANUFACTURER TO RESOLVE. CUSTOMER DID NOT RECEIVE NOTIFICATION LETTER. CUSTOMER PAID DEALER FOR THE REMEDY. 1/17/06 *RW *JB
Jan 13, 2006
WHILE DRIVING INTO THE DRIVEWAY ABS BRAKE LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. THERE WAS A LOUD NOISE THAT CAME FROM THE FRONT. THE WHEEL, HUB, AND BEARING CAME COMPLETELY OFF THE VEHICLE CAUSING IT TO SLUMP OVER. CONSUMER HAD THE VEHICLE SERVICED. HOWEVER, THE SAME NOISE COULD STILL BE HEARD. ALSO, THERE WAS VIBRATION FROM THE FRONT OF THE VEHICLE WHEN DRIVING. PROVIDE FURTHER DETAILS. *AK AFTER ALL THE REPAIRS THE VEHICLE STARTED VIBRATING. *TC
Jan 03, 2005
ON OCTOBER 26TH AT APPROXIMATELY 3:40PM MY WIFE, CARRYING OUR SIX CHILDREN, WAS DRIVING OUR 2000 DODGE DURANGO ON CHICAGO'S LAKE SHORE DRIVE WHEN THE RIGHT FRONT WHEEL POPPED OFF. FORTUNATELY THERE WHER NO INJURIES RELATED TO THIS POTENTIALLY FATAL MECHANICAL BREAKDOWN. OUR DURANGO HAS LESS THAN 75,000 MILES ON IT. IT IS OUR UNDERSTANDING THAT MANY DODGE DURANGOS HAVE EXPERIENCED THIS PROBLEM HOWEVER, NEITHER DODGE NOR THE NHTSA HAS DONE ANYTHING ABOUT IT. *AK
Oct 28, 2004
THERE WAS EXCESSIVE SHAKING IN THE STEERING COLUMN. VEHICLE WAS PULLING TO THE RIGHT, CONSUMER THOUGHT IT WAS THE BRAKES. TOOK VEHICLE TO MECHANIC, AND THEY REPLACED THE BRAKES, BUT THE PROBLEM STILL EXISTED. ANOTHER MECHANIC DETERMINED THAT BALL JOINTS WERE PREMATURELY FAILING. *AK
Mar 09, 2004
WHILE DRIVING, THE CONSUMER HEARD A LOUD KNOCKING SOUND IN THE FRONT END. THE DRIVER ALSO STATED THE BRAKE PRESSURE WAS NOT NORMAL. THE DRIVER PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER REPLACED THE BALL JOINTS, BEARINGS, ROTORS, KNUCKLES, HUBS AND AXLE. PLEASE DESCRIBE FURTHER. *JB
Jan 27, 2004
+ 3 more complaints for this component
WHEELS
7 complaints
I PAID APRX $400 FOR NEW TIRES MAY 18 2018. ON 6/29 ON HIGHWAY I HAD A BLOW OUT. HAD TO FIND A WALMART IN DAPHNE AL TO GET NEW TIRE. THEY SAID OH MAYBE FROM THE HEAT AND KEPT MAKING EXCUSES BUT BOTTOM LINE TIRES WERE ABOUT A MONTH OLD WAS NO REASON THAT SHOULD HAPPENED. SO WE REPLACED THE TIRE AND WOULDNT LET ME KEEP BLOWN OUT ONE FOR PROOF. NOW PAST COUPLE WEEKS THR SAME TIRE THEY REPLACED HAS BEEN GETTING LOW OVER AND OVER. TODAY GO OUT AND BASICALLY WAS FLAT TO RIM . I GO GET AIR AND SEE BUBBLES FROM IN BETWEEN TREADS THANKS TO UT BEING WET OUTSIDE. COME TO WALMART AGAIN AND NOW FIGHT BEGINS BECAUSE I SHOULDN'T HAVE TO PAY FOR A TIRE A THIRD TIME OBVIOUSLY THEY ARE DEFECTIVE AND NEED RECALLED! LUCKIKY FIRST TIME WE DIDN'T GET HURT OR CAUSE ACCIDENT WHILE DOING 70MPH ON HIGHWAY. SECOND TIME SAME TIRE LUCKILY MY SISTER NOTICED IT BEFORE WE GOT ON HIGHWAY.
Aug 18, 2018
FRONT LEFT WHEEL FELL OFF CAUSING CRASH AND COLLISION INTO GUARD RAIL, $10,000 WORTH OF DAMAGE TO VEHICLE STILL WAITING FOR RESPONSE FROM DODGE. *AK
Dec 14, 2004
CRACKED KONIG ALUMINUM WHEELS. *MR KONIG ALUMINUM WHEELS, STYLE 690KG/16X63/4/10 SPOKE. THE WHEELS (TWO OF FOUR) ARE CRACKING WHERE THE SPOKES INTERSECT WITH THE RIM. THE WHEELS HAD BEEN CURBED OR DAMAGED. *SC *JB
Aug 19, 2004
WHILE DRIVING 65 MPH AND WITHOUT WARNING FRONT PASSENGER WHEEL FELL OFF. THE DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. THE MECHANIC RECOMMENDED THAT THE WHEEL BE REPLACED. *AK
Nov 03, 2003
WHILE DRIVING IN A 2000 DODGE DURANGO THE LEFT FRONT WHEEL FELL OFF CAUSING THE VEHICLE TO ROLL NUMEROUS TIMES. THREE PEOPLE DIED AS A RESULT OF THIS ACCIDENT. *LA
Oct 30, 2003
+ 2 more complaints for this component
EXTERIOR LIGHTING
7 complaints
FOR 2000 DODGE DURANGO SLT PLUS. WIRE FOR HEADLIGHT DIMMER IN STEERING CONSOLE IS TOO SHORT WHICH LEADS TO THE WIRE PULLING OUT OF THE CONNECTOR IN THE CONSOLE. AFTER THE WIRE PULLS OUT THE HEADLIGHTS NO LONGER OPERATE. TO CORRECT THE FAILURE THE WIRE MUST BE SPLICED AND INCREASED IN LENGTH BY APPROXIMATELY 1/4 INCH. *TR
Aug 05, 2010
MY TURN SIGNALS ON MY 2000 DODGE DURANGO RECENTLY STOPPED WORKING. THEY EITHER FLASH ONCE OR DON'T FLASH AT ALL. I HAVE CHANGED THE BULBS AND THE FUSES AND NEITHER ACTION HELPED WITH THE PROBLEM. *TR
Jan 31, 2010
SINCE PURCHASING THE DURANGO, I HAVE EXPERIENCED SEVERAL ISSUES WITH THE CAR. THE LIGHTS TURN OFF WHEN DRIVING. WHEN THIS OCCURS, YOU HAVE 3 CHOICES: GET OFF THE ROAD; TURN ON THE HIGH BEAMS; FLICK THE LIGHTS AND HOPE THAT THEY COME ON.*AK
Oct 06, 2004
THE FIRE APPEARS TO HAVE STARTED IN THE HEADLIGHTS. *JG
Jan 17, 2002
VEHICLE EXPERIENCED FIRE, IT APPEARED TO HAVE STARTED IN THE HEADLIGHT, CLAIM 13-7435-963. *SLC
Nov 26, 2001
+ 2 more complaints for this component
SUSPENSION,POWER TRAIN
7 complaints
OBVIOUS BALL JOINT DEFECT/SAFETY ISSUE FOR DODGE DURANGOS. REPLACED CV JOINTS DUE TO THEM BEING WORN OUT AND NEED REPLACEMENT AGAIN. *BF
Jan 12, 2005
2000 DODGE DURANGO. BOTH FRONT BALL JOINTS AND RIGHT FRONT WHEEL BEARING AND U JOINT HAVE ALL HAD TO BE REPLACED. THIS IS OWNED BY OUR BUSINESS, MYERS INSURANCE, INC. MILEAGE WAS 57898 WORK ON U JOINT WAS DONE 11-24-03 AT ROY'S DODGE
Mar 04, 2004
AT APPROXIMATELY 55K (5/03) MILES I HAD TO SPEND $1662 FOR WORK ON MY DODGE DURANGO'S DIFFERENTIAL. IT HAS BEEN MY EXPERIENCE THAT THESE TYPES OF PROBLEMS DON'T COME UP UNTIL WAY OVER 100K+ MILES. THEN 11/03 IT WAS MANDATORY THAT I REPLACE ALL 4 BALL JOINTS. THIS ALSO DOESN'T SEEM RIGHT SINCE THE CAR ONLY HAD APPROXIMATELY 65K MILES ON IT AT THAT TIME. YOU WOULD THINK WHEN YOU TAKE YOUR AUTO TO THE DEALER FOR ALL ITS SCHEDULED MAINTENANCE AND HAVING SPENT $35K ON IT NEW, ONE WOULDN'T BE HAVING THESE SORTS OF EXPENSIVE PROBLEMS.
Mar 04, 2004
WE OWN A 2000 DODGE DURANGO. WE EXPERIENCED VIBRATION IN THE FRONT AND STRANGE NOISES. MECHANIC CHECKED FRONT END OF VEHICLE. SAID THAT FRONT RIGHT UPPER BALL JOINT WAS DEFECTIVE TO THE POINT WHERE IT WAS UNSAFE TO OPERATE. HE SHOWED US THE ABNORMAL "PLAY" IN THE FRONT AND SAID THE WHEEL COULD EASILY SEPARATE FROM THE CHASSIS. HE REPLACED THIS BALL JOINT, BUT WARNED THAT THE OTHER THREE (CONSISTING OF LOWER AND UPPER BALL JOINTS ON LEFT SIDE, AND LOWER BALL JOINT ON RIGHT SIDE) ARE ALSO BAD AND WILL NEED REPLACING IN THE VERY NEAR FUTURE. ALSO SAID THE UNIVERSAL JOINTS IN THE REAR WILL NEED TO BE REPLACED IN THE NEAR FUTURE. THIS IS ALL AFTER WE SPENT MORE THAN $200 TO REPLACE REAR WHEEL AXLE BEARINGS. *AK
Oct 28, 2003
WHILE DRIVING AT 40 MPH VEHICLE SUDDENLY CAME TO A HOLT. VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. VEHICLE WAS TOWED TO DEALER. DEALER STATED IT WAS REAR ALIGNMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Sep 17, 2002
+ 2 more complaints for this component
UNKNOWN OR OTHER
6 complaints
I WAS IN THE FREEWAY RUNNING 65 MILES/HOUR AND SUDDENLY MY DURANGO JUST STALLED AND ENGINE JUST SHUT OFF WITHOUT WARNING.THERE WAS NO CODE SHOWING UP. I BROUGHT TO MECHANIC AND UNABLE TO FIND THE PROBLEM. THERE ARE TIMES THAT IT WILL SHUT OFF THE ENGINE AND I HAVE TO WAIT FOR 15-20 MINUTES AND IT WILL START AGAIN. THEN AFTERWARDS, IT WILL DIE AGAIN. HELP!!!!!
Aug 27, 2020
DRIVING DOWN THE ROAD AND THE TRUCK RANDOMLY DIES. SHUTS OFF. NO POWER ANYTHING. THREW IT IN NEUTRAL AND STARTED BACK UP. HAS DONE THIS ON MULTIPLE OCCASIONS.
Aug 19, 2019
ROOF RACK IS MADE OF PLASTIC. THERE ARE NO REINFORCEMENT BARS EMBEDDED IN THE PLASTIC. WHEN LUGGAGE OR PLASTIC KAYAKS ARE MOUNTED TO THE TOP, THE ROOF RACK BREAKS - LEADING TO POOR ANCHORAGE OF MATERIALS ON THE TOP ROOF AND DEATH OR INJURY TO THE PASSENGERS IN THE FOLLOWING VEHICLES. THIS EVENT HAPPENED WHERE THE ROOF RACK CAME APART AND DAMAGED THE DURANGO AND POTENTIALLY THE CAR FOLLOWING. WE WALKED THE TRUCK TO THE CLOSEST AUTOZONE AND THE MANAGER HELPED US BY USING METAL TIE BANDS TO SECURE IT.
Dec 29, 2017
CLUNKING NOISE FILLS LIKE SOMETHING TRYING TO SEPARATE. START AFTER DRIVING ABOUT 10 MILES.
Jan 08, 2016
ON 7/26/03 MY DAUGHTER AND I HAD BEEN DRIVING FOR APROX. 30 MILES AND WHILE MAINTAINING A SPEED OF 60-65MPH THE ENGINE STARTED TO "REV" ITSELF AND WOULD MAKE SUDDEN BACK & FORTH JERK MOTIONS. IT WOULD JUMP FORWARD THEN STALL. THE BRAKE PEDAL COMPLETELY LOCKED AND WOULD NOT MOVE EVEN WHEN I STOOD ON IT. WHILE STILL AT APROX. 60 MPH I WAS ABLE TO SLOW AND EVENTUALLY STOP THE TRUCK BY PUTTING IT IN NEUTRAL AND COASTING AS IT EVENTUALLY LOST SPEED AND STOPPED. AN EXTREMELY DANGEROUS SITUATION (NOT THE FIRST) COURTESY OF DODGE. IN ADDITION I HAVE PROBLEMS STOPPING THE TRUCK WITHOUT IT SLIDINGWHEN I AM FORCED TO COME TO A SUDDEN STOP. THE TRUCK SKIDS OR SLIDES A FEW FEET BEFORE IT COMPLETELY STOPS. THIS CONTINUES EVEN WITH NEW TIRES. THIS SITUATION ALMOST CAUSED A SERIOUS ACCIDENT INVOLVING SMALL CHILDREN CROSSING THE ROAD.
Jul 28, 2003
+ 1 more complaint for this component
SUSPENSION,EQUIPMENT
6 complaints
2000 DODGE DURANGO, WHEN MY CAR HAD 70,000 MILES ON IT, THERE WAS A RECALL OF THE BALL JOINTS. MY DURANGO NOW HAS 100,000+ MILES AND IT IS MAKING THE SAME POPPING NOISE IN THE FRONT END. MY MECHANIC SAYS THAT IT NEEDS NEW BALL JOINTS AGAIN. I FEEL DODGE REPLACED THE BALL JOINTS WITH THE SAME DEFECTIVE PARTS AS THE ORIGINAL PARTS. THIS IS A SAFETY ISSUE. WHEN I CONTACTED DODGE I WAS TOLD VIA E-MAIL THAT WARRANTY WAS ONLY UNTIL 10 YEARS OR 100,000 MILES. THEY DID NOT COUNT ON OWNERS KEEPING THIS VEHICLE. THIS IS A SAFETY ISSUE THAT I FEEL DODGE SHOULD STAND BEHIND. *JB
Oct 01, 2007
I RECENTLY RECEIVED A RECALL NOTICE FROM DAIMLERCHRYSLER FOR THE UPPER BALL JOINTS IN MY 2000 DODGE DURANGO. I CONTACTED THE COMPANY TO FIND OUT HOW TO HAVE MY CAR FIXED AS THERE IS NO DEALERSHIP WHERE I LIVE. I LET THEM KNOW I LIVED IN KETCHIKAN, ALASKA. THE WOMAN I SPOKE WITH TOLD ME TO CONTACT THE JUNEAU DEALERSHIP AS IT WAS THE CLOSEST TO ME. I CONTACTED THE JUNEAU DEALERSHIP WHO TOLD ME THAT HE COULD SEND ME THE PARTS FROM JUNEAU AND I COULD HAVE THE LABOR DONE IN KETCHIKAN, SENDING HIM THE BILL FOR THE LABOR, WHICH I WOULD BE REIMBURSED FOR AN ALLOTTED AMOUNT OF MONEY. I AGREED, BUT HE NEEDED TO FIND OUT IF HE COULD SEND ME BOTH BALL JOINTS, AS I HAD ONE BALL JOINT REPLACED IN AUGUST OF 2004, WITHOUT BEING REIMBURSED BY DAIMLERCHRYSLER. TODAY, AUGUST 1, 2005, THE GENTLEMAN FROM THE JUNEAU DEALERSHIP CALLED TO TELL ME THAT I SHOULD HAVE BOTH BALL JOINTS REPLACED, BUT THAT HE COULD NO LONGER SEND ME THE PARTS BECAUSE DAIMLERCHRYSLER HAD CONTACTED HIM AND NOW PROHIBITED HIM FROM DOING RECALLS IN THIS FASHION AS IT WAS DEEMED FRAUDULENT. I DIRECTLY CONTACTED DAIMLERCHRYSLER AND SPOKE WITH THE SUPERVISOR "KATHERINE" WHO STATED THAT I HAD TO TAKE MY CAR TO SEATTLE OR JUNEAU TO A DEALERSHIP FOR THE RECALL OR THEY WOULD NOT PAY TO FIX IT. I TOLD HER I LIVED ON AN ISLAND AND COULD NOT AFFORD TO PAY THE FERRY FEE TO DO THAT OR GO WITHOUT ANY TRANSPORTATION FOR AN EXTENDED PERIOD OF TIME. SHE SAID THEY COULD NOT COMPENSATE ME FOR TRANSPORTATION AS IT WAS NOT PART OF THE RECALL AND THAT THEY WERE NOT RESPONSIBLE FOR MY LIVING ON AN ISLAND, BUT THAT I HAD TO HAVE THE RECALL DONE BECAUSE IT WAS A SAFETY ISSUE. I TOLD HER I DIDN'T WANT THEM TO PAY FOR MY VEHICLE BEING TRANSPORTED, I JUST WANTED THEM TO SEND THE PARTS AS I HAD BEEN TOLD WOULD HAPPEN SO I COULD HAVE IT FIXED. SHE STATED THAT SHE HAD NO AUTHORITY TO OVERRIDE THE DECISION ABOUT THE JUNEAU DEALERSHIP. *NM
Aug 01, 2005
I PREVIOUSLY COMPLAINED ABOUT STEERING PROBLEM WITH 2000 DODGE DURANGO. I PAID NEARLY $2,000.00 IN OCTOBER 2003 TO HAVE PROBLEM FIXED. IT STILL PULLED TO THE LEFT. MECHANIC SAID THAT IT WAS BECAUSE THE TIRES WERE WORN OUT. I JUST BOUGHT NEW TIRES AND THE CAR PULLS TO THE RIGHT REAL BAD. I WENT BACK TO THE TIRE STORE THEY REPLACED THE FRONT LEFT TIRE AND I STILL HAVE PROBLEM. I AM CONCERNED FOR MY AND MY FAMILIES SAFETY. WHEN I GO OVER A BUMP OR TRAIN TRACK OR GROOVE IN THE ROAD MY CAR JUMPS TO THE LEFT. *AK
Feb 07, 2004
FRONT END BAD NOTICED UNEVEN FRONT TIRE WEAR AND REPLACED TIRES ALSO REPLACED FRONT ROTORS AND BRAKES ALSO SHOCKS FRONT END STILL HAS SHAKING PROBLEMS. BALL JOINTS ARE SUSPECTED DUE TO THE ABNORMAL TIRE WEAR ALSO HAD A 4 WHEEL ALLIGNMENT AND BALANCE DONE ALL SAID TO BE CORRECT. STILL HAVING THE SAME PROBLEM AFTER SPENDING ALOT OF TIME AND MONEY.*AK
Aug 12, 2003
MY 2000 DODGE DURANGO HAS 48,000 MILES AND THE FRONT RIGHT UPPER BALL JOINT IS FAILING. MY DODGE DEALER ADVISED ME TO NOT TAKE THE VEHICLE OUT OF TOWN. THEY ARE UNABLE TO GET THE PARTS TO REPAIR IT. I HAVE A PRE PAID VACATION COMING UP THAT WILL NOW REQUIRE A CAR RENTAL. SOMETHING NEEDS TO BE DONE AND SOON.*AK
Jul 29, 2003
+ 1 more complaint for this component
SUSPENSION,LATCHES/LOCKS/LINKAGES
6 complaints
BALL JOINT FAILURE ON PASSENGER SIDE. THE UPPER CONTROL ARMS, ALONG WITH THE BALL JOINTS HAVE BEEN REPLACED 3 TIMES IN THE FIRST 24 MONTHS OF OPERATION.*AK
Aug 26, 2004
PASSENGER SIDE UPPER BALL JOINT BAD AT 37,000 MILES. COULD FEEL SOMETHING WRONG THROUGH THE STEERING WHEEL AND MADE SEVERAL VISITS TO DODGE DEALER AND NON-DODGE DEALER AND ALL SAID NOTHING WAS WRONG. FINALLY INSISTED THE DEALER WHERE THE VEHICLE WAS PURCHASED PUT IT ON THE FRONT END MACHINE AND TAKE A LOOK. PROBLEM WAS EASILY DISCOVERED BY THE MECHANIC PRIOR TO MAKING IT TO THE MACHINE. ALSO REPLACED DRIVERS SIDE AUTOMATIC DOOR LOCK ASSEMBLY TWICE IN TWO MONTHS. *AK
Aug 02, 2004
UPPER BALL JOINTS FAILED ON VECHILE.*AK
Apr 20, 2004
THE BALL JOINTS WORE OUT PREMATURELY. SOMETIMES, THE STEERING WHEEL JERKED OUT OF THE DRIVER'S HAND, AND THERE WAS A CLANKING NOISE IN THE FRONT END. ALSO, POWER DOOR LOCKS WORKED INTERMITTENTLY.*AK *LA
Apr 01, 2004
FRONT UPPER BALL JOINT FAILURE DRIVERS SIDE. FRONT POWER DOOR LOCK DRIVERS SIDE. *CB
Jan 16, 2004
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
5 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT WAS SITTING IDLE AT A TRAFFIC STOP WHEN A FIRE IGNITED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND SMOKE WAS EMITTING FROM THE HOOD. THE POLICE AND FIRE WERE DISPATCHED AND A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FIRE WAS CAUSED BY FAULTY FUEL LINES. THE VEHICLE WAS DEEMED AS DESTROYED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Apr 14, 2011
ONE SEVERAL OCCASIONS (MORE THAN 3) THE VEHICLE HAS SHUT OFF COMPLETELY IN THE ROADWAY WITH NO WARNING. THE FUEL SEEMS TO BE IN A VAPOR LOCK OR THE FUEL PUMP IS NOT PUMPING CORRECTLY. THERE IS CURRENTLY A RECALL ON THE 2005 DURANGO FOR THE EXACT SAME PROBLEM. I FEEL THIS MAY BE THE SAME ISSUE RELATED TO MY VEHICLE. THE MECHANIC WHO EVALUATED THE VEHICLE STATED THIS WAS THE PROBLEM AND THESE VEHICLES WERE KNOWN TO HAVE THIS PROBLEM THROUGHOUT SEVERAL YEARS. *JB
Mar 20, 2006
WHILE DRIVING AT 45 MPH VEHICLE SUDDENLY CAME TO A STOP. CONSUMER ATTEMPTED TO BACK UP OR GO FORWARD, AND VEHICLE WOULD NOT MOVE. VEHICLE WAS TOWED TO DODGE, WHERE THEY FOUND THAT RELAY SENSOR HAD SHORTED OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Sep 17, 2002
THE VEHICLE HAS POOR MILEAGE, 13 MILES PER GALLON ON THE FREEWAY AND 10 MILES PER GALLON IN THE CITY.*YD
Jul 24, 2001
IN COOL WEATHER, I GET A THICK WHITE EMULSION BUILDUP ON THE INSIDE OF THE OIL FILLER CAP, TO THE POINT WHERE IT IS DRIPPING DOWN INTO THE CRANKCASE AND GETTING SUCKED INTO THE PCV VALVE. THE LOCAL DEALER, NOT THE ONE WHERE I BOUGHT IT, TELLS ME THIS IS NORMAL AND TO JUST WIPE IT OUT. HAVING WORKED ON CARS FOR OVER 30 YEARS, I DO NOT SEE THIS AS NORMAL. IT SEEMS THAT EXCESIVE MOISTURE IS GETTING INTO THE CRANKCASE FROM SOMEWHERE. *AK
Apr 03, 2000
EQUIPMENT
5 complaints
AIR CONDITIONER NOT COOLING WHEN 85 DEGREES OR HOTTER. WHEN SET TO MAX AC, ONLY GET COOL OR WARM AIR. THE VEHICLE IS A 2000 WITH ONLY 50,000 MILES ON IT. I HAVE HAD IT BACK TO THE USED CAR DEALER AND THEY SAY EVERYTHING SEEMS TO BE WORKING PROPERLY.*AK
Jul 14, 2003
CONSUMER WAS DRIVING WITH 4-WHEEL DRIVE ENGAGED AND HAD TO MAKE A U-TURN. WHILE COMPLETING U-TURN, CONSUMER NOTICED DID NOT HAVE ANY BRAKE FUNCTION. STOPPED CAR AND REMOVED KEY FROM IGNITION. ENGINE STOPPED, BUT RADIO AND DASH LIGHTS REMAINED LIT. CONSUMER DROVE HOME AND AGAIN REMOVED KEY AND RADIO AND DASH REMAINED OPERATIVE. CONSUMER WAS CHARGING A FLASHLIGHT WHICH WAS PLUGGED INTO THE CIGARETTE LIGHTER. CONSUMER REMOVED CHARGER AND RADIO AND DASH TURNED OFF. PLUGGED CHARGER BACK IN AND RADIO/DASH TURNED BACK ON. TS
Dec 10, 2002
WHEN JACKING VEHICLE UP FRONT RIGHT WHEEL DROPS OFF.*AK
Aug 23, 2002
AIR CONDITIONER IS BLOWING FREON INTO CAB OF VEHICLE. VERY DANGEROUS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Jun 27, 2002
A/C INTERMITTENTLY NOT COOLING - ONLY KEEPING CAB AT 85 DEGREES WHEN 90-95 OUTSIDE. *AK
Apr 23, 2001
SUSPENSION,ENGINE AND ENGINE COOLING
4 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE LOWERED TO THE GROUND AND SMOKE BEGAN TO EMIT FROM THE VEHICLE. IN ADDITION, THE FRONT UPPER AND LOWER BALL JOINTS BENT INWARD AND NEEDED TO BE REPLACED. ON TWO SEPARATE OCCASIONS, THE RADIATOR FAILED TO OPERATE AND CAUSED THE COOLING SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL HUB BEARING, FRONT UPPER AND LOWER BALL JOINTS, AND COLD AIR INTAKE SYSTEM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V596000 (SUSPENSION), 06E024000 (ENGINE AND ENGINE COOLING) OR 08E064000 (SUSPENSION). THE FAILURE MILEAGE WAS 125,000.
Mar 28, 2017
2000 DODGE DURANGO VIN#YF159461 IS IN FOR BRAKE REPAIRS. THE DEALER MANHATTAN DODGE 711 ELEVENTH AVE NY NY 10019 212-765-6633 CLAIMS I NEED A NEW MASTER CYLINDER. THEY CLAIM THAT MY BALL JOINTS ON BOTH SIDES FRONT NEED TO BE REPLACED. I HAVE HEARD ABOUT THE INVESTIGATION. AS I AM CHOOSING TO REPLACE THEM FOR MY PERSONAL SAFETY, I WILL COLLECT THE OLD ONES IF THE NHTSA WOULD LIKE THEM, PLEASE LET ME KNOW. *LA
Apr 06, 2004
I HAVE A 2000 DODGE DURANGO, AND I AM CONCERNED ABOUT THE BALL BEARINGS, AND THE ENGINE, AND NEED TO KNOW WHAT TO DO ABOUT IT. MY CAR IS SQUEEKING WHEN I TURN, AND THE ENGINE IS SMELLING LIKE IT'S BURNING ALL THE TIME.*AK
Mar 27, 2004
THE VEHICLE DRIVER'S SIDE FRONT UPPER CONTROL ARM WAS LOOSE. THE CONSUMER HAD IT REPAIRED ($106.00) AFTER FINDING OUT THAT THERE WAS NO RECALL. *AK THE VEHICLE'S ROCKER ARM FAILED. *NM
Feb 10, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN
4 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THREE MINUTES. THE FAILURE RECURRED ON TWELVE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 173,000. UPDATED 04/18/12 *BF THE CONSUMER TOOK THE VEHICLE TO A MECHANIC,WHO INFORMED THE CONSUMER THE PROBLEM PCM BOARD. UPDATED 04/20/12
Mar 19, 2012
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK
Dec 20, 2002
VEHICLE FAILS TO ENGAGE INTO GEARS PROPERLY WHILE IDLING AT STOP SIGNS OR LIGHTS. THIS CAUSES VEHICLE TO STALL . PROBLEM CAN HAPPEN WHILE DRIVING AT ANY SPEED. HAD BEEN TO DEALERSHIP NUMEROUS TIMES. HAD TRANSMISSION REPLACED, BUT PROBLEM STILL EXISTS. MECHANIC HAD NO KNOWLEDGE OF CAUSE OF PROBLEM. *AK
Oct 10, 2001
VEHICLE MAKES GRINDING NOISE...CHRYSLER UNABLE TO DIAGNOSE PROBLEM. WHEEL BEARING REPLACED, DRIVESHAFT REPLACED, MOTOR MOUNT SHIM MACHINED AND INSTALLED...TO NO AVAIL. CHRYSLER NOW BELIEVES IT COULD BE THE FRONT DIFFERENTIAL. CHRYSLER IS BASICALLY EXPERIMENTING WITH VEHICLE IN HOPES THAT NOISE WILL GO AWAY. I HAVE REQUESTED THAT THE VEHICLE BE RETURNED TO CHRYSLER (THROUGH VEHICLE BUY BACK PROGRAM). LONG TERM RELIABILITY AND SAFETY OF VEHICLE QUESTIONABLE AT THIS TIME. DRIVETRAIN HAS BEEN DETERMINED TO BE CAUSE OF PROBLEM. *AK
Mar 04, 2000
SUSPENSION,WHEELS
4 complaints
TOOK VEHICLE TO MECHANIC TO HAVE WHEELS REALIGNED. WHEELS WEREN'T REALIGNED BECAUSE UPPER BALL JOINT WAS SO BAD MECHANIC ADVISED CONSUMER HAVE IT REPLACED. (NAR) *LA *CB
Feb 24, 2004
CONSUMER STATES TOP BALL JOINTS SEPARATED AND WHEEL FELL OFF WHILE DRIVING. DEALER NOTIFIED. *AK EA03-023
Jul 23, 2003
UPPER BALL JOINTS FAILED ON MY 2000 DODGE DURANGO WITH 42,000 MILES. THIS IS SUPPOSEDLY A HEAVY DUTY TRUCK AND HAS NEVER TOWED ANYTHING NOR BEEN OFFROAD. ONLY LIGHT DUTY COMMUTER DUTY. THIS IS A VERY COMMON PROBLEM AND REPRESENTATIVE OF A DESIGN DEFECT. ENTIRE WHEEL ASSEMBLY CAN FALL OFF VEHICLE WHILE DRIVING.*AK
Jul 22, 2003
NAR 06/06/2003 *MR WHILE DRIVING THE CONSUMER HIT A DIP IN THE ROAD AND THE WHOLE WHEEL ASSEMBLY FLEW OFF. CORRODED BALL JOINTS. *CB
Jun 06, 2003
SERVICE BRAKES
3 complaints
DRIVING ON GLENDALE AZ AND HIT THE BRAKES AND THE REAR BRAKES LOCK AND ALMOST LOST CONTROL OF MY VEHICLE , SEARCH ON LIKE FOR CAUSES AND FOUND A RECALL F05 ANTILOCK BRAKE SYSTEM , CALL THE DEALERSHIP BUT THERE'S NO RECALL FOR MY VEHICLE.
May 20, 2017
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE TENSIONER HANGED FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TENSIONER WAS RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
Jul 28, 2015
WHILE BACKING MY DODGE DURANGO ONTO BOAT RAMP TO TAKE A JETSKI OUT OF THE WATER, I LOST ALL BRAKES AND PEDAL WENT TO THE FLOOR. I USED THE EMERGENCY BRAKE TO STOP FROM GOING IN THE WATER. AFTER INSPECTING THE BRAKE LINES I NOTICED THEY RUSTED ALL THE WAY THRU AND CAUSED ALL FLUID TO LEAK OUT RESULTING IN COMPLETE LOSS OF BRAKES. A REPAIR STATION ESTIMATED 1500 TO 2000 TO REPLACE BRAKE LINES, AND SAID IT IS COMMON ON DURANGOS AND DAKOTAS DUE TO BAD METAL LINES FROM FACTORY. THEY ALSO SAID BRAKE LINES SHOULD NOT RUST OUT LIKE THIS AND IT IS A SAFETY ISSUE THAT COULD RESULT IN FATALITIES WITH ALL THE AFFECTED MODELS STILL ON THE ROAD. *TR
Sep 10, 2013
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
3 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER AND PASSENGER SIDE REAR DOOR LOCKS FAILED AND WOULD NOT DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR CONTROL PANEL AND DOOR MOTOR LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
Jul 05, 2013
A FEW WEEKS AGO, IT STARTED WITH THE DOOR AJAR LIGHT, AND GATE OPEN LIGHT COMING ON WHEN NOTHING WAS OPEN. A LOT OF ICE BUILD UP (BAD SEALS) MADE THE DRIVER DOOR DIFFICULT TO LATCH. A WEEK AGO WE WERE DRIVING AND ALL OF THE LOCKS STARTED UNLOCKING REPEATEDLY. NOW WE CAN'T EVEN LOCK OUR TRUCK, IT UNLOCKS ITSELF. IT DOES THIS WHETHER THE VEHICLE IS ON OR NOT. IT ALSO TURNS ON THE INTERIOR LIGHTS. THE SWITCHES DO NOT WORK TO LOCK THE DOORS. WE HAVE TO REMOVE THE FUSE (WHICH ALSO CONTROLS THE WIPERS, BAD IDEA) TO STOP THE LOCKS FROM UNLOCKING. ALSO, IT ARMS THE SECURITY SYSTEM ( I THINK)AND MAKES IT SO THE TRUCK SHUTS OFF ON IT'S OWN. I FEEL EXTREMELY UNSAFE NOW THAT I MY VEHICLE UNLOCKS ITSELF AND SHUTS OFF. LAST NIGHT WE CAME OUT TO THE PARKING LOT TO DISCOVER IT UNLOCKED AND THE INTERIOR LIGHTS WERE TURNING ON AND OFF THE WHOLE TIME. I HAVE TO TAKE MY 3 YEAR OLD IN THIS VEHICLE. I KNOW THAT THIS IS A PROBLEM WITH A LOT OF DURANGOS AND CHRYSLER BETTER DO SOMETHING ABOUT IT NOW! THIS IS A HUGE SAFETY ISSUE, AND I CAN'T BELIEVE IT'S BEING IGNORED. *JB
Feb 19, 2007
AN AUTOMATIC DOOR LOCK OF OUR 2000 DODGE DURANGO DOES NOT UNLOCK ONE DOOR WHEN THE FRONT CONTROL IS ACTIVATED. THE LOCK HAS TO BE MANUALLY LIFTED. IF THE FRONT CONTROL IS NOT USED TO UNLOCK THE WHOLE CAR, THE ONE DEFECTIVE LOCK CANNOT BE UNLOCKED MANUALLY. THIS IS A SAFETY HAZARD. THIS IS THE SECOND ACTIVATOR THAT HAS GONE BAD ON THIS CAR. THE FIRST WAS THE FRONT DRIVER'S SIDE AND THE CURRENT DEFECTIVE LOCK IS THE RIGHT REAR PASSENGER DOOR. *JB
May 11, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
FOR THE PAST 8 MONTHS MY 2000 DODGE DURANGO WILL JUST SHUT OFF WHILE I AM DRIVING. I HAVE REPLACED THE JUMP START, THE COIL, BELTS, AIR CONDITION, PULLEYS, SPARK PLUGS. IT HAS HAD A COMPLETE TUNE UP AND BEEN TO THE MECHANIC AT LEAST 5 TIMES. NOTHING SHOWS UP ON THE CODES, IT WILL ONLY SHOW THE WORD NOBUS IN THE ODOMETER AND IT TAKES FROM 10 MINUTES TO ONE HOUR BEFORE IT WILL RESTART. THIS HAS BECOME VERY DANGEROUS AS THERE IS NO ADVANCE WARNING. YOU LOSE ALL POWER AND IT JUST STOPS RUNNING. *TR
May 24, 2010
THE VEHICLE CAUGHT ON FIRE DUE TO AN OIL LEAK ONTO THE EXHAUST CROSS-OVER PIPE, HOWEVER THE FIRST SET OF EXPERTS SUGGEST AN ELECTRICAL FIRE, AND NOW A SECOND SET OF EXPERTS ARE EXAMINING THE VEHICLE. CLAIM# 30-F037-271.*YH
Jan 17, 2002
THE VEHICLE CAUGHT ON FIRE DUE TO AN OIL LEAK ONTO THE EXHAUST CROSS-OVER PIPE, HOWEVER THE FIRST SET OF EXPERTS SUGGEST AN ELECTRICAL FIRE, AND NOW A SECOND SET OF EXPERTS ARE EXAMINING THE VEHICLE. CLAIM# 30-F037-271.*YH
Jan 17, 2002
VISIBILITY,LATCHES/LOCKS/LINKAGES
3 complaints
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE DRIVER SIDE WINDOWS WOULD NOT ROLL UP OR DOWN. IN ADDITION, THE REMOTE WOULD NOT OPEN AND LOCK THE DOORS. SHE WAS UNABLE TO DRIVE THE VEHICLE DUE TO SEVERAL HAZARDS. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THEY HAD NEVER HEARD OR SEEN THAT TYPE OF FAILURE. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED MORE INFORMATION REGARDING THE DEFECT. DAIMLER CHRYSLER ADVISED HER TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 39,000. UPDATED 02-19-08 *BF
Jan 25, 2008
WINDING SOUND WHEN YOU LOCK OR UNLOCK THE DOORS. DRIVERS DOOR WON'T LOCK, PASSENGER FRONT DOOR DOSN'T UNLOCK, PASSENGER LEFT-REAR ALSO DOSN'T UNLOCK , PASSENGER RIGHT-REAR IS THE ONLY ONE THAT WORKS WITH THE KEY LESS ENTRY.*AK ALSO BOTH REAR WINDOWS DO NOT WORK. I MYSELF INSPECTED THE OPERATION OF THE LEFT REAR DOOR AND FOUND THAT THE ACTUATOR WAS BAD. I CRACKED OPEN ACTUATOR AND FOUND THAT THE GEAR WAS STRIPPED. THIS CAUSING THE WINDING SOUND AND FAILURE TO LOCK OR UNLOCK THE DOORS. THE GEAR IS MADE OF SOME KIND OF SOFT PLASTIC MATERIAL FOR THIS TO HAPPEN. ABOUT THE REAR WINDOW, I CHECKED AND FOUND POWER GOING TO THE MOTORS. BUT WITH ONE OF THE WINDOW MOTORS I TAPPED IT AND GOT IT TO WORK FOR ACOUPLE OF DAYS. WITH MY EXPERINCE AS AN AUTO/TRUCK/BUS TECHNICIAN THE MOTORS ARE DEFECTED ALONG WITH THE DOOR ACTUATORS. I HOPE THESE ISSUES CAN GET RESOLVED, BECAUSE OVERALL MY VEHICLE IS GOOD AT 60,000 MILES.
Dec 14, 2004
I HAVE A 200 DODGE DURANGO, I;D HAD THIS VEHICLE FOR A YEAR NOW I RECENTLY HAD A LOT OF PROBLEMS WITH THIS VEHCICLE THE MASTE SWICTH TO THE WINDOW DOESN'T WORK. THE WINDOW GETS STUCK AND IT COMES UP AND WHEN IT WANTS TO. I WAS LOOKING THROUGH THE COMPLIANTS ON THIS VEHCILE AND OTHERS CAR HAD THE SAME PROBLEM. ALSO NOW THE DOOR LOCKS ARE NOT UNLOCKING ALSO. I WAS WONDERING IF IT IS A MANUFACTOR PROBLEM?
Dec 13, 2004
STEERING,ENGINE AND ENGINE COOLING
3 complaints
VEHICLE HAS 73,000 MILES AND POWER STEERING PUMP SHAFT SLOWLY WORKED LOOSE CAUSING PUNCTURE INTO PLASTIC COOLING TANK/SHROUD. PUNCTURE APPEARS TO BE FROM CONTACT WITH SHAFT AND HAS ABOUT A NICKEL SIZE HOLE IN PLASTIC TANK. CAUSED VEHICLE TO OVER HEAT AND LOSS OF COOLANT. ALARM INDICATION FAILED TO LIGHT ON INSTRUMENT CLUSTER. TAKING TO DEALER TO FURTHER INVESTIGATE THIS PROBLEM. *JB
Jul 20, 2004
THE TWO OCCURRENCES INVOLVED PREMATURE DETERIORATION OF VARIOUS DEVICES AND COMPONENTS. AT APPROXIMATELY 37,000 MILES (AFTER WARRANTY EXPIRED), THE DEVICE THAT CONTROLS THE CHECK ENGINE OPERATIONS HAD TO BE REPLACED. MOST RECENTLY, AT 40,000 MILES, THE POWER STEERING PUMP AND LINES HAD TO BE REPLACED. IT WAS BROUGHT TO MY ATTENTION THAT THE PREMATURE CORROSION OF THE LINES CAUSED THE PUMP DAMAGE. *NM
Jul 06, 2004
ENGINE HAS HAD A MISS IN IT SINCE WE PURCHASED THE CAR. WE HAVE TOOK IT BACK TO THE DEALER 3 TIMES COMPLAINING, WITH THE FIRST ONE WAS BEFORE IT HAD 2000 MILES ON THE CAR. THE DEALERSHIP TOLD US THE FIRST TIME THAT IT WOULD/DID NOT SHOW UP ON THE COMPUTER UNTIL IT HAD OVER 2000 MILES ON THE CAR. SO DRIVE IT UNTIL THEN, AND IF IT STILL DID IT BRING IT BACK IN. WE BROUGHT IT BACK IN AT 3,803 MILES,7,596 MILES AND THEN AT 18,275. AT 7,596 MILES THEY REPROGRAMMED THE CAR AND TOLD US TO USE UNLEADED PLUS GAS INSTEAD OF REGULAR. IT DID NO GOOD TO CHANGE THE GRADE OF GAS. THEN WE BROUGHT IT BACK IN AT 18,275 MILES WITH 4 DIFFERENT PROBLEMS AND THEY CHANGED THE FAN CLUTCH. THE CAR STILL MISSED AFTER THIS. THE DEALERSHIP TOLD US AT THIS TIME THAT THEY HAD 3 OTHER CARS WITH THE SAME PROBLEM AND THAT CHRYSLER DOES NOT KNOW WHAT THE PROBLEM IS AND CAN NOT FIX IT. AS FAR AS THE CLOCK SPRING, THEY WERE GOING TO REPLACE IT, BUT CHRYSLER TOLD THEM INSTEAD TO CHANGE OUT THE STEERING COLUMN INSTEAD.*AK
Jul 15, 2001
STEERING,AIR BAGS
3 complaints
AT 55MPH CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A DITCH, AND VEHICLE ROLLED OVER. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Sep 16, 2002
CONSUMER HAS HAD SEVERAL PROBLEMS WITH THE STEERING, THE RACK AND PINION, GEAR ASSEMBLY, STEERING COLUMN ASSEMBLY AND THE CLOCKSPRING HAVE BEEN REPLACED, EVEN AFTER THE RECALL REGARDING THE CLOCKSPRING ASSEMBLY, THE VEHICLE CONTINUES TO HAVE STEERING PROBLEMS, CONSUMER STATES THAT PRIOR TO THE CLOCKSPRING FAILING, THE STEERING WHEEL FREEZES UNTIL THE WHEEL IS FORCED PAST A POINT TO FREE IT. *SLC
Apr 26, 2002
WHILE MAKING A TURN POWER STEERING LOCKED UP, AND THE AIR BAG LIGHT ILLUMINATED. CONSUMER WAS TOLD BY DEALER, THAT THE CLOCK SPRING BROKE, AND THAT THIS COULD CAUSE THE AIR BAG TO DEPLOY.*AK
Oct 18, 2000
UNKNOWN OR OTHER,ENGINE
2 complaints
HEAD GASKET LEAK CREATED A HEATER CORE ISSUE WHERE COOLANT WOULD "MIST" THROUGH THE VENTS. THIS POSED A HEALTH RISK TO MY CHILDREN AND I WHO HAVE ASTHMA. AND THERE'S NO TELLING THE LONG TERM EFFECTS OF INHALING COOLANT MIST. DUE TO COST, WE HAD TO REROUTE THE HEATER CORE, THUS DISABLING IT AND GOING WITHOUT HEAT AND DEFROST DURING THE WINTER MONTHS. SINCE THEN, THE GASKET ISSUE IS NOW CAUSING EVEN MORE ISSUES OF SMOKING UNDER THE HOOD, SMOKE OUT THE TAIL PIPE, AND COOLANT OVERHEATING. IT IS MY UNDERSTANDING HEAD GASKETS ARE A COMMON PROBLEM WITH DURANGOS. IT'S ABOUT TIME THEY ISSUE A RECALL AND FIX IT. I'M GREATLY CONCERNED ABOUT MY CHILDREN'S HEALTH AND SAFETY, PLUS THE ENVIRONMENTAL IMPACT FROM THE EMISSIONS CHANGE DUE TO THE GASKET.
May 02, 2017
I WAS DRIVING ON THE INTERSTATE SPEED LIMIT 75 AND THE ENGINE JUST SHUT OFF. NO STEERING, NO BRAKES, NO CODES, NO WARNING LIGHTS NOTHING. THANK GOODNESS IT WAS IN THE EVENING AND LIGHT TRAFFIC, GOT FINALLY STOPPED AND HAD TO WAIT 2HRS BEFORE RESTARTING, WENT ABOUT ANOTHER 5 MILES AND DID IT AGAIN. FINALLY GOT TO WHERE I WAS GOING AND THEN THE NEXT DAY HAD TO TRAVEL AGAIN ON INTERSTATE AND IT DID IT AGAIN AND HAD TO WAIT 45 MINUTES TO RESTART. WHEN I FINALLY GOT HOME I SEARCH THE INTERNET FOR THIS PROBLEM AND THERE A MANY MANY SITES THAT PEOPLE HAVE HAD THE SAME PROBLEM!!!! A RECALL NEEDS TO BE DONE AND THIS PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT. *JS
Jun 15, 2014
POWER TRAIN,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAT SENSOR, CAM SENSOR, SPARK PLUGS, AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000. THE VIN WAS UNAVAILABLE.
Mar 30, 2016
VEHICLE STOPPED RUNNING WHILE DRIVING ON HIGHWAY. ENGINE SHUT DOWN TO 400 (FOUR HUNDRED) RPMS. PULLED TO SIDE OF HIGHWAY LUCKILY AND ENGINE SHUT OFF. WOULD NOT START. I HAVE OWNED THIS TRUCK FOR 12 YEARS. SOMETHING STARTED SMOKING AND POSSIBILITY OF FIRE WAS A MAJOR CONCERN. *TR
Nov 03, 2012
FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL LINE AND FUEL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 226,000.
Oct 04, 2013
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE REFUELING, FUEL OVERFLOWED ABNORMALLY. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 84,000. THE FAILURE MILEAGE WAS 80,882.
Jul 24, 2012
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
PURCHASED THE VEHICLE LOCALLY. AFTER 2 DAYS OF OWNING IT THE VEHICLE WOULD SHUT OFF AT RANDOM MOMENTS. SOMETIMES WHEN I AM DRIVING AT 40MPH AND SOMETIMES AT 20MPH AND UNDER. IN TRAFFIC AND SOMETIMES AFTER BEING PARKED FOR A BIT WILL NOT STARTUP. WHEN WE ARE DRIVING AND THE ENGINE SHUTS OFF THE STEERING WHEEL LOCKS UP ALSO. THE VEHICLE MAY TAKE HOURS BEFORE IT STARTS AGAIN. THERE HAS BEEN MANY MANY COMPLAINTS AND STILL NO REAL SOLUTION. THE 1999 TO 2001 DURANGOS MUST BE RECALLED BEFORE A FATALITY OCCURS. *TR
Aug 04, 2013
I OWN A 2000 DODGE DURANGO, AND IT OFTEN WILL JUST SHUT DOWN WHILE I'M DRIVING. I HAVE OWNED IT SINCE OCTOBER 2008, AND THIS HAS HAPPENED 12 OR 13 TIMES. I RECEIVE A "NO BUS" SIGNAL ON MY ODOMETER DISPLAY. I HAVE REPLACED BATTERY TERMINALS, AND A BATTERY. IT SEEMS TO HAPPEN FAR MORE OFTEN IN HOT WEATHER. IT SOMETIMES HAPPENS WHEN I'M DRIVING 65 MPH ON THE FREEWAY, AND THEN THE CAR SHUTS DOWN AND I LOSE POWER STEERING (VERY DANGEROUS), BRAKES (EVEN MORE DANGEROUS) AND THE ACCELERATOR DOESN'T FUNCTION. *TR
Jul 15, 2009
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
I BOUGHT THE S.U.V MARCH 14,2011 AND 2 WEEKS LATER IT STALLED ON THE FREEWAY AFTER GETTING OUT OF COLLEGE ABOUT 4:25PM. HEAVY TRAFFIC, I TAUGHT I WAS GOING TO GET REAR ENDED. ITS HAPPEN 5 X SINCE TWICE ON FREE WAY ON 3 X IN TOWN.. I WAS NEVER GOING OVER 35 MPH WHEN IT ACCOURS..IT JUST SHUTS OFF WITH NO WARNING OF ANYTHING. TAYLOR DEALERS, WHICH I BOUGHT THE CAR FROM TOOK IT TO THERE SHOP AND THEY COULD NOT FIND ANYTHING NO CODES OR ANY SIGNS OF PROBLEMS WITH TRUCK THEY HAD THE TRUCK ABOUT A MONTH.. AFTER THE 3X IT STALLED I TOOK IT STRAIGHT TO SAN DIEGO TO THE MECHANIC OF TAYLOR MOTORS AND THEY RAN THE CODES AGAIN AND NOTHING SHOWS AND THEY SAID NOTHING THEY CAN DO BECAUSE THEY NEED TO SEE THE PROBLEM OR THE STALLING NEED TO HAPPEN WHILE THEY DRIVE AND IT NEVER HAPPENS. SO ON OR ABOUT MAY 11, 2011 I CALLED DODGE CORPARATE OFFICE AND EXPLAINED THE SITUATION AND I EXPLAINED ITS A SERIOUS SAFETY ISSUES THEY HAVE A CASE MANAGEMENT JUDY ON IT BUT NO WORD SINCE I EXPLAINED AND THEY CAN'T GET THE TRUCK TO STALL..THEY INTRUCTED ME TO TAKE THE TRUCK TO THERE DEALERSHIP.. THEY CAN'T FIND OUT THE ISSUE EITHER, MY TRUCKS IS STILL AT THE DEALERS WHILE THEY TRY TO FIGURE OUT THE PROBLEM BUT AS OF TODAY THEY STILL CAN'T FIGURE OUT WHAT COULD BE THE PROBLEM.. IT SEEMS THAT IT HAPPENS ON HOT DAYS OR DRIVING AROUND A LOT.. I EXPLAINED THAT IT HAPPENS PERIODICKLY... ITS REALLY SCARY BECAUSE IT JUST SHUTS OF WITH NO WARNING OR ANYTHING UNTIL U RELIZE THAT UR PRESSING GAS PEDAL AND ITS NOT GOING. I SEEN ONLINE ABOUT THIS TRUCK HAVING PROBLEMS IN OTHER STATES AS WELL AND NO ONE HAS DONE NOTHING.. I HOPE THERE NOT WAITING FOR A SERIOUS DRASTIC ACCIDENT TO ACCOUR IN ORDER TO RECALL THE TRUCK OR FIX THE ISSUE.. NO CAR SHOULD JUST TURN OFF WITHOUT WARNING..I READ SOME PERSON HAD SAME ISSUE AND IT WAS THE COIL TO CLOSE TO EXHAUST MANIFOLD. IT CAUSES COIL TO GET TO HOT AND SHUT TRUCK OFF
Jun 02, 2011
THERE WAS NO WARNING, OIL PRESSURE LIGHT JUST CAME ON AND WE LOST PRESSURE. THEN THERE WAS A KNOCKING NOISE UNDER THE HOOD. WE HAD IT TOWED TO HERB GORDON DODGE, WHICH SAID THE ENGINE WAS A TOTAL LOSS. I HAD TO DRIVE IT HOMEAND THE ENGINE LIGHT CAME ON. I CALLED FITZGERALD TO SEE IF I WAS COVERED UNDER WARRANTY. THEY SAID BRING IT IN, SO I HAD IT TOWED TO THE DEALER. THEY SAID THE WARRRANTY WOULDN'T COVER IT BECAUSE I COULD NOT PRODUCE 15 MAINTENANCE RECEIPTS. I HAD A FULL SERVICE ENGINE FLUSH AT 32,727 MILES. THEY DID NOT CARE, BUT SAID THEY COULD GIVE ME A NEW ENGINE AT $6000 OR A PATCHUP AT $4200. THE SERVICE MANAGER ALSO OFFERED TO PUT ME IN CONTACT WITH A COMPANY THAT WILL FINANCE ENGINES.*AK
Nov 07, 2001
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN DRIVING ROUGHLY AND SMOKE APPEARED UNDER THE HOOD. THE BRAKES STIFFENED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EASED OFF THE BRAKES, BUT THEY FAILED COMPLETELY. MORE SMOKE APPEARED UNDER THE HOOD. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER, BUT LOST CONTROL. SHE HEARD TWO SNAPPING NOISES UNDER THE HOOD. SHE APPLIED THE EMERGENCY BRAKE, WHICH STOPPED THE VEHICLE. THE PASSENGER OPENED THE HOOD AND NOTICED FLAMES IN THE ENGINE. THEY CALLED THE FIRE DEPARTMENT AND A REPORT WAS FILED. THE ENGINE FIRE SPREAD TO THE PASSENGER COMPARTMENT OF THE VEHICLE. A FEW MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. PRIOR TO THE FIRE, REPAIRS HAD BEEN MADE TO THE ENGINE BECAUSE IT WOULD STALL AND OVERHEAT. THE CONTACT BROUGHT THE VEHICLE IN FOR SERVICE THE DAY AFTER THE VEHICLE WAS PURCHASED IN NOVEMBER OF 2008. THE CURRENT AND FAILURE MILEAGES WERE 124,000.
May 14, 2009
CAR JUST SHUT DOWN ON INTERSTATE WHILE I WAS DRIVING 65 MPH. AFTER BEING TOWED TO AUTO REPAIR SHOP. THE CAR STARTED BACK UP WITH NO PROBLEM FOR AWHILE, NOW THE CAR IS MAKING NOISE. FOR YEARS PRIOR TO THIS THE CAR DOES NOT STOP OCCASIONALLY WHEN BRAKES ARE APPLIED. *TR
Dec 28, 2007
SERVICE BRAKES, AIR
2 complaints
I HAVE HAD MY FRONT BRAKES REPAIRED 3 TIMES IN THE LAST 6 MONTHS AND THE ARE OUT AGAIN MY GRAND CARAVAN ONLY HAS 67,000 MILES AND IS A 2000 I ALSO HAVE TO REPAIR MY INGNITION ON SOME THING BECAUSE IT DOES NOT KICK OVER AND I REPLACED THE RELAY FUSE AND THATS NOT THE PROBLEM. I SHOULD NOT BE HAVING THESE PROBLEMS OUT OF SUCH A NEW CAR THATS NOT DROVEN THAT MUCH. I ALSO HAVE TO GET THE REAR BRAKES DONE BECAUSE THERE GOING OUT TO. PLEASE HELP. THANK YOU MS UDARBE
Jul 07, 2005
I WAS TRAVELING ABOUT 35 MILE PER HOUR ON A SUNNY DAY, DRY PAVEMENT, TEMPERATURE WAS ABOUT 78 DEGREES. A CAR ABOUT 30 FEET IN FRONT OF ME HAD STOP TO TURN. I APPLIED MY BRAKES AND THEY SEEM TO GRAB AND LOCK AND MY CAR WOULD NOT STOP. AT THAT POINT I WAS APPROXIMATELY 20 OR SO FEET FROM THE CAR IN FRONT OF ME I HIT THE BRAKES AGAIN, FELT THE CAR SURGE FORWARD AND THEN THE BRAKES TOTALLY TOTALLY LOCKED UP AND I HIT THE CAR IN FRONT OF ME. DURING THIS TIME THE BRAKES MADE A LOUD CLUCKING NOISE AND WAS SQUEALING EXTREMELY LOUD. THE POLICE RECORD SHOWS 20 FEET OF SKID MARKS. THIS WAS SCARIEST EXPERIENCE I HAVE HAD IN MY LIFE KNOWING THAT MY DAUGHTER WAS IN THE CAR WITH ME AND MY BRAKES WOULD NOT STOP, EVENTHOUGH I HAD PLENTY OF TIME TO STOP. I HAVE HAD MY 2000 DODGE DURANGO FOR ALMOST 3 1/2 YEARS, DURING THAT TIME I HAVE HAD THE BRAKES AND REPLACED AND LESS THAN 3 MONTHS AGO THE DRUM AND ROTORS REPLACED. I AM DEFINITELY A MAINTENANCE KIND OF PERSON WHEN IT COMES TO MY TRUCK. THERE HAVE BEEN ABOUT 3 OCCASSIONS IN THE LAST 3 1/2 YEARS WHEN I FELT LIKE MY BRAKES WERE ABOUT TO GIVE. THE FIRST TWO RESULTED IN SERVICE WORK ON MY BRAKES. THE FINAL ONE AS YOU CAN SEE RESULTED IN AN ACCIDENT. I HAVE CONTACTED MY INSURANCE COMPANY NOTIFYING THEM THAT OTHER 2000 DODGE DURANGO DRIVERS HAVE EXPERIENCED THE SAME PROBLEMS. MY CAR IS CURRENTLY IN THE SHOP AND MY INSURANCE COMPANY IS GOING TO HAVE A BRAKE SPECIALIST EXAMINE MY BRAKE SYSTEM. THE DODGE COMPANY REALLY NEEDS TO LOOK AT WHAT THIS ISSUE WITH THE BRAKES IN THE 2000 DODGE DURANGO SINCE THIS DEFINITELY DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. I AM KNOW CONSIDERING TRADING IN MY DURANGO AS SOON AS I CAN GET THE FUNDS TO PUT DOWN ON ANOTHER VEHICLE.*AK
Oct 29, 2003
PARKING BRAKE
2 complaints
I HAVE A CONCERN REGARDING FRONT AND BACK BREAKS. YOU HEAR CLICKING NOISE. WE HAVE GOT THEM CHANGE THREE TIMES THIS YEAR.
May 23, 2005
PARKING BRAKE WOULD NOT RELEASE,GOT OUT OF CAR TO RELEASE IT POPPED AND CAME OUT OF PARK,ROLLED WITH ME FOR ABOUT 50 FEET DOWN HILL AND HIT A TREE KNOCKING ME OUT,AND BREAKING 3 RIBS AND BREAKING RIGHT WRIST.*AK
Jan 09, 2002
STEERING,SUSPENSION,POWER TRAIN
2 complaints
AFTER TWO WEEKS OF PURCHASING OUR (2 YEARS OLD @ THAT TIME)DURANGO, AS WE WERE DRIVING WE HEARD A LOUD SCREACHING NOISE, WE FOUND A PIECE THAT APPEARANTLY BROKE OFF, IT HAD TO DO WITH THE BRAKES WE WERE TOLD. LATER OUR TRANSMISSION WASNT FUNCTIONING PROPERLY, IT NEEDED NEW SENSOR. WHEN STEERING IT SCREACHES (HAD PROBLEM RIGHT AFTER PURCHASING) AND ITS BEEN GETTING WORSE, WE TOOK IT TO DEALER AND THEY FLUSHED POWER STEERING FLUID AND WE ALSO HAD TO HAVE RIGHT BALL JOINT REPLACED AT THE SAME TIME. WHEN STEERING IT STILL SOUNDS BAD. WE HAD TO REPLACE THE BATTERY A YEAR AFTER PURCHASING ONE AT THE DEALERSHIP AND A MONTH AFTER THAT OUR TRANSMISSION WENT OUT. DEALER WANTED TO CHARGE $3700.00. WE TOOK IT SOMEWHERE ELSE, HOPE TO PICK UP TODAY FROM SHOP WILL BE PAYING $2570.00. *AK
Nov 09, 2004
SINCE DAY ONE THIS VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP, FROM TRANSMISSON PROBLEMS, STEERING , NOISES. I STOPPED BRINGING IN TRUCK AT 30,000 MILES WHEN MY WARRANTY EXPIRED, AND KNOW I JUST HAVE LIVE WITH IT.*AK
Nov 02, 2004
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
TRANSMISSION HAS FAILED TWO WEEKS AFTER PURCHASE DATE. *AK THE VEHICLES TRANSMISSION WENT IN REVERSE WHILE THE GEAR WAS IN DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE OF THE VEHICLES MILEAGE, 37828. THE CONSUMER WAS UNDER THE ASSUMPTION THAT THE WARRANTY WAS VALID. THE WARRANTY WAS EFFECTIVE FROM 2002 (3 YEARS/36K MILES). THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL PROBLEM. THE INDICATOR LIGHTS STOPPED WORKING, HAZARD LIGHTS STOPPED WORKING, THE RIGHT REAR PASSENGER DOOR LOCK FAILED AND THE LEFT PASSENGER WINDOW MOTOR FAILED. THE VEHICLE ALSO EXPERIENCED STEERING PROBLEMS. *TS *NLM
Oct 20, 2003
PULLED INTO GARAGE AND CAR WOULD NOT GO INTO PARK, REVERSE, DRIVE, ETC. - DIGITAL GAUGE ON THE DASH SHOWED THAT THE CAR WAS IN GEAR 1. THE CAR FELT LIKE IT WAS IN PARK ALTHOUGH WE HAD A DIFFICULT TIME TURNING THE CAR OFF SINCE GEARS WOULD NOT WORK PROPERLY. EVEN THOUGH THE CAR WAS IN PARK, IT WAS ABLE TO BE ROCKED BACK AND FORTH AS IF IT WAS IN NEUTRAL.WE HAD IT TOWED AWAY ON A FLATBED TO THE DEALER SINCE WE WERE NOT ABLE TO DRIVE IT. WE WERE TOLD THAT A PART SNAPPED IN THE STEERING COLUMN. WE'VE COMPLAINED TO DEALER ON TWO SEPARATE OCCASIONS (MILEAGE 5963 AND 14120) ABOUT THE PROBLEMS IN THE STEERING COLUMN PORTION OF THE VEHICLE - THE SERVICE DEPARTMENT COULDN'T DUPLICATE THE PROBLEM, AND TOLD US NOT TO WORRY ABOUT IT... IT MAKES ME WONDER WHAT WOULD HAVE HAPPENED IF I WAS DRIVING (WITH MY TWO SMALL CHILDREN) WHEN THIS PART SNAPPED??*AK
Jul 18, 2001
SUSPENSION,TIRES
2 complaints
CONSUMER COMPLAINED ABOUT FRONT SUSPENSION PROBLEM. THE FRONT LEFT TIRE COLLAPSED WHILE DRIVING AT 25 MPH AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER WAS BADLY INJURED. THE MANUFACTURER WAS CONTACTED WHO INVESTIGATED THE CAUSE. *AK *JB
Oct 01, 2003
THE FRONT BALL JOINTS ARE LOOSE CAUSING THE TIRES TO WEAR OUT UNREASONALBE SOONER. THE FRONT UPPER BALL JOINTS NEED TO BE REPLACED AND CAN BECOME DANGEROUS. THE FRONT END MAKES NOISES AND FEELS UNSECURED AT TIMES.*AK I HAVE ASKED THE DEALER TO EXAM THE FRONT END AFTER PURCHASING THE VEHICLE. THE MACHANIC SAID EVERYTHING WAS NORMAL.
Aug 09, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
WHEN DRIVING ON UNEVEN ROAD SURFACE AS I-94 FWY, VEHICLE EXPEIRENCES LOSS OF SPUR TRACTION AND BRAKE-OUT. IN THREE LANE TRAFIC, BRAK-OUT IS A MAJOR FAILURE AND CAUSES WITH UN-EXPIREANCED DRIVER BAD EXIDENCE. PLEASE CHECK WITH MANUFACTURE, SINCE 5 OTHER OWNERS IN MY COMPANY EXPERIANCE THE SAME INCEDENT ALLMOST ANY DAY. *AK
Aug 03, 2001
BRAKE ROTORS WERE WARPED AND WERE RESURFACED/ REPLACED. TRANSFER CASE WENT OUT DUE TO MAKING NOISE FROM METAL CHIPS. VEHICLE WAS BEING REPAIRED.*AK
Mar 02, 2001
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
2 complaints
I WAS ON A STOP LIGHT AT 8AM AND THE EXHAUST PIPE WAS BLOWING OUT WHITE SMOKE AND THE ENGINE WAS SHAKING AND THE ENGINE CHECK LIGHT WAS ON. BROUGHT IT TO THE DEALER AND LATE THEY CALLED AND SAID IT WAS THE FUEL INJECTOR. THE NEXT DAY THEY CALLED AGAIN AND SAID ITS THE MODULE NOW. APRIL 6 THEY SAID THE PART WAS NOT AVAILABLE, NOT TILL THE 19TH, IT WAS BACK ORDERED. I WENT THERE ON THE 20TH AND THE PART WAS STILL NOT AVAILABLE. IT HAS BEEN 3 WEEKS TODAY AND THERE IS STILL NO NEWS YET. WHAT ELSE COULD I DO. CAN I JUST RETURN THE TRUCK TO THEM? WE HAD ALREADY PAID OFF THE TRUCK , BECAUSE WE TOOK A LOAN FROM THE HOUSE . WHAT CAN I DO?*AK
Apr 25, 2000
I WAS ON A STOP LIGHT AT 8AM AND THE EXHAUST PIPE WAS BLOWING OUT WHITE SMOKE AND THE ENGINE WAS SHAKING AND THE CHECK ENGINE LIGHT WAS ON. BROUGHT IT TO THE DEALER AND LATE THEY CALLED AND SAID IT WAS THE FUEL INJECTOR. THE NEXT DAY THEY CALLED AGAIN AND SAID ITS THE MODULE NOW. APRIL 6 THEY SAID THE PART WAS NOT AVAILABLE, NOT TILL THE 19TH, IT WAS BACK ORDERED. I WENT THERE ON THE 20TH AND THE PART WAS STILL NOT AVAILABLE. IT HAS BEEN 3 WEEKS TODAY AND THERE IS STILL NO NEWS YET. WHAT ELSE COULD I DO. CAN I JUST RETURN THE TRUCK TO THEM? WE HAD ALREADY PAID OFF THE TRUCK , BECAUSE WE TOOK A LOAN FROM THE HOUSE . WHAT CAN I DO?
Apr 25, 2000
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.
Oct 04, 2023
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
One morning I was taking my 9-year-old daughter to school and our truck just stalled while I was driving. Thank Allah that there was no heavy traffic and no one got hurt. That incident has my daughter scared. I took it to the mechanic they read the diagnostic fixed what codes came up and still my truck is not operating properly. The truck still stalls while driving the mechanic has informed me. I have had my IAC, MAP sensor, TPS, ignition coil, distributor, and canister purge valve replaced.
Mar 10, 2022
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
CAR GIVEN TO ME BY A FAMILY MEMBER IN NOV 2019 WITH 135K MILES, WAS THE ORIGINAL OWNER, VEHICLE WAS VERY WELL MAINTAINED. APPROXIMATELY FEB 2020, DRIVING 70 MPH DOWN INTERSTATE, CAR ACTED LIKE IT DIED-LOST ALL POWER FOR ABOUT 10 SECS, THEN IT CAME BACK TO LIFE. IT WAS ABOUT A MONTH LATER, IT DID IT AGAIN. MECHANIC REPLACED THROTTLE BODY POSITION SENSOR(?). SOON AFTER, VEHICLE STARTED TO JUST DIE WHILE DRIVING. NO NOISE, RATTLES, NO CHECK ENGINE LIGHTS, JUST WOULD SHUT OFF LIKE THE KEY WAS TURNED OFF. DIDN'T MATTER THE TERRAIN OR SPEED, JUST WHILE DRIVING. INITIALLY IT WOULD IMMEDIATELY RESTART. IT SEEMS TO HAVE GOTTEN WORSE SINCE THE HOTTER WEATHER. AND IT SHUTS DOWN AFTER DRIVING ABOUT 20 MINS WHEN THE ENGINE HAS REALLY WARMED UP. I FINALLY NOTICED A NO BUS MESSAGE ON THE ODOMETER-WHICH FROM RESEARCHING MEANS THE COMPUTER ISN'T COMMUNICATING. MECHANIC UNABLE TO PULL A CODE, SAID IT'S CLEARING ITSELF OUT RIGHT AFTER IT THROWS IT. TODAY WENT IN, AND WE GOT LUCKY AND HOOKED MACHINE WHILE CAR WAS RUNNING AND IT DIED. AND THE SCANNER WOULD NOT RECOGNIZE NOR COMMUNICATE WITH THE PCM. NUMEROUS ISSUES WITH DODGE/CHRYSLER VEHICLES FOR THIS EXACT SAME PROBLEM. AND IT DOESN'T SEEM TO HAVE A SINGLE FIX FOR IT. SOME A NEW PCM WORKED, SOME OTHER SENSORS, ONE SAID JUST LOOSENING THE SCREWS ON THE PCM WORKED FOR HIM, SOME NOTHING WORKED. THIS IS SO DANGEROUS, CAR JUST SHUTTING OFF WITHOUT WARNING WHILE YOU'RE DRIVING. I CAN NOT BELIEVE THIS HASN'T BEEN A RECALL ISSUE AFTER 20 YEARS. I SEE A LOT OF THIS MODEL OF VEHICLE ON THE ROAD STILL, BUT IT DOESN'T SEEM LIMITED TO JUST THE DURANGOS EITHER. IT ALMOST SEEMS AS IF SOMETHING NEAR THE PCM OR THE WIRES TO IT ARE GETTING TOO HOT AND CAUSING AN ISSUE OR EVEN BURNING OUT THE PCM. DID A RESET BY UNHOOKING BATTERY CABLE, AND THE CAR RESTARTED THIS LAST TIME. THIS IS DANGEROUS FOR EVERYONE.
Aug 18, 2020
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS DRIVING AT 55 MPH AND THE STEERING BECAME REALLY LOOSE AND NEARLY LOST CONTROL HAD TO REPLACE THE BALL JOINTS 3 TIMES AND I HAVE NO POWER ON THE DRIVER SIDE OF THE VEHICLE THAT MEANS THE DOOR LOCKS AND WINDOWS. *TR
May 26, 2020
WHEELS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
BASICALLY, FOR EACH PROBLEM I'M HAVING EITHER MY TRUCK SHUTS OFF WITHOUT WARNING WHILE DRIVING AT ANY SPEED OR IN THE MIDDLE OF TURNING (ELECTRICAL STABILITY). RADIATOR FAN FUSE BLOWS EACH TIME ITS SUPPOSE TO COME ON (ENGINE) AND CAR SHAKES WHILE DRIVING OR EXACT WHAT NHTSA CAMPAIGN ID: 08E064000 STATES.
Sep 14, 2019
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEUTRAL SWITCH, FUEL GAUGE, AND ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
Sep 12, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHEN DRIVING FOE 10 MILES. ENGINE SHUTS OFF. LOOSE ALL POWER. NEW PCM. SAME RESULTS.
Oct 15, 2017
ELECTRICAL SYSTEM,ENGINE
1 complaint
I PURCHASED A 2000 DODGE DURANGO USED AT 147K MILES IN NOVEMBER 2014. BY MARCH 2015, IT TURNED OFF RANDOMLY WHILE I WAS DRIVING, MULTIPLE TIMES OVER THE COURSE OF 6 MONTHS. THE SPEED DIDN'T MATTER. AFTER SEEING 2 MECHANICS, THEY SENT ME TO AN ELECTRICAL SPECIALIST WHO DETERMINED IT WAS MY PCM. I REPLACED IT 3 TIMES, AND THE SECOND ONE SENT TO ME HAD HOLES DRILLED IN IT THEN FILLED WITH SILICONE. THAT ONE WORKED THE LEAST. APPARENTLY, THE PCM WAS REPLACED ONCE BEFORE I PURCHASED IT. WHEN I GOT THE THIRD ONE IN, IT SEEMED TO CORRECT THE ISSUE. HOW IS THE ENGINE SHUTTING OFF RANDOMLY NOT A RECALL ISSUE? WHAT IF IT SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65MPH? WHAT IF THERE WAS NO GOOD PLACE TO PULL OVER, AND WITH NO POWER STEERING I MIGHT ADD? I HAD MY KID IN THE CAR WITH ME MOST OF THE TIME.
Oct 11, 2017
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE SENSORS WERE REPLACED (THROTTLE POSITION SENSOR, CRANKSHAFT, SPEED CAM, AIC, SPARK PLUG WIRES, ROTORS AND DISTRIBUTOR CUP, DISTRIBUTOR ROTOR, IGNITION COIL, MAP SENSOR). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Nov 03, 2016
ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEM
1 complaint
VIN # [XXX] SYSTEM ISSUES TRANSMISSION ISSUES ENGINE PROBLEMS AND AIR COOLING ISSUES DOOR ISSUES TO POWER WINDOWS AND WATER-COOLING ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 05, 2016
ELECTRICAL SYSTEM,SEATS
1 complaint
DRIVERS POWER SEAT 'SLACK". WHEN YOU APPLY BRAKES TO STOP, THE SEAT SLIDES FORWARD THEN RETURNS BACK AFTER THE STOPPING MOTION ENDS. THIS AFFECTS THE DRIVERS SEAT POSITION AND BRAKING ACTION. IN AN ACCIDENT THIS WILL PUT THE DRIVER CLOSER TO THE STEERING WHEEL AND AIR BAG. SUSPENSION- DRIVING ON THE FREEWAY , IF YOU ENCOUNTER BUMPY OR ROUGH ROADS ON A CURVE THE CAR WILL SOMETIMES SLIP SIDEWAYS A BIT, IT'S ENOUGH TO STARTLE YOU FOR A MOMENT.
Oct 28, 2015
SEATS,ENGINE
1 complaint
FIRST OFF, THE POWER DRIVER SEAT MOVES WITH THE MOTION OF THE CAR ABOUT A 1/2" FORWARD AND BACK. IT HAS BEEN TOLD TO ME THAT A SPACER IS NEEDED TO BE INSTALLED IN THE MECHANISM. SECOND AND MORE IMPORTANT IS THE ENGINE CUTS OFF WHEN THE CAR IS DECELERATING; ALL POWER TO THE CAR IS IMPEDED. THE CAR WILL NOT RESTART IMMEDIATELY.
Oct 09, 2015
STEERING,SERVICE BRAKES,ENGINE
1 complaint
MULTIPLE TIMES THE TRUCK HAS JUST DIED. DRIVING DOWN THE ROAD NO WARNING. THE VEHICLE RUNS JUST FINE AND STARTS RIGHT BACK UP. YESTERDAY THIS HAPPENED ON THE HIGHWAY AND ALMOST CAUSED A MAJOR ACCIDENT. WHEN IT DIES YOU LOOSE ALL POWER STEERING AND POWER BRAKES. IT IS DANGEROUS AND IVE FOUND NUMEROUS COMPLAINTS ONLINE FROM DURANGO OWNERS WITH THE SAME PROBLEM.
Jul 16, 2015
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
WE JUST GOT ANOTHER CALL ON THIS 2000 DURANGO APPARENTLY THE ISSUES ARE THE SAME FOR EVERY DODGE DURANGO FROM 1999 TO 2007 VEHICLE STALLS AT ANY SPEED AT ANY TIME ANY WHERE WET OR DRY COMMON PROBLEM ON ALL DURANGOS AND NO EASY FIX OR SOLUTIONS NOT EVEN FROM CHRYSLER WE AMERICANS ARE WONDERING WHEN YOU WILL ISSUE A SAFETY RECALL ON THIS PARTICULAR BRAND MODEL AND YEARS OR WILL YOU JUST IGNORE THIS EMAIL UNTIL SOMEONE'S STALLS ON THE 70 -75 MILES PER HOUR FAST LANE OF THE HIGHWAY WITH THERE KIDS OR LOVED ONES AND IS KILLED ?? COME NHTSA THIS IS A VERY SERIOUS MATTER. *TR
Apr 16, 2015
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.
Oct 08, 2014
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
DRIVING ON REGULAR ROAD JUST TURNS OFF AND YOU LOOSE CONTROL OF STEERING , BRAKES AND SPEED, IT HAS HAPPENED ON HIGHWAY AND LUCKY IT HAS HAPPENED WHILE ON RIGHT LANE. STEERING LOCKS DOWN AND YOU ARE FORCE TO USE MUSCLE POWER TO GET IT OUT OF THE WAY. CAN I MAKE A LAWSUIT AGAINST THE DODGE PEOPLE TO FIX SUCH PROBLEM OR SHOULD I WAIT UNTIL MY WIFE GETS KILLED OR OTHERS AS IT HAS HAPPENED WITH OTHER DURANGO OWNERS? REPLACING THE PCM DIDN'T DO THE JOB THE PROBLEM'S STILL HAPPENING AND NOW IS IN THE PARKING LOT UNTIL IT BECOMES SAFE. *TR
Jun 01, 2014
STEERING,ELECTRICAL SYSTEM
1 complaint
MY 2000 DODGE DURANGO ALL OF A SUDDEN JUST STALLS ON ME WHILE DRIVING. MY CHILDREN HAVE BEEN IN THE CAR WHEN HAPPENING SCARES ME BC OF TRAFFIC HITTING ME. I'VE CHANGED ALL SENSORS FUEL PUMP SPARK PLUGS AND SPARK PLUG WIRING RADIATOR FAN CLEANED CADILLAC CONVERTER CHECKED ALL RELAYS ALL GOOD WIRING IS ALL GOOD BUT STILL HAVING ISSUES A NO BUS CODE POPS UP WHEN DIES AND HAVE HAD THE TRUCK ITS DIED SEVERAL TIMES AT INTERSECTION HIGHWAYS WORK EVERYWHERE ITS VERY DANGEROUS AND I'VE CHECKED AND LOTS OF PEOPLE HAVE HAD THE SAME ISSUES. THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED ESPECIALLY LIKE A CHILD I'VE GIVEN UP ON DRIVING MY TRUCK BECAUSE I'M NOT PUTTING MY CHILDREN IN ANYMORE DANGER. AND I'VE SEEN PEOPLE ON HERE COMPLAINING ABOUT THE SAME ISSUES AND NOTHING IS BEING DONE. *TR
May 26, 2013
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE GOING APPROXIMATELY 55 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, HIP, AND RIB. THE CONTACT AND HER CHILD WHO WAS IN THE REAR MIDDLE SEAT WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S CHILD SUSTAINED BRUISES TO THE SHOULDER FROM THE CHILD SEAT STRAPS. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE AND WAS NOT TAKEN TO A REPAIR SHOP. PRIOR TO THE CRASH WHILE DRIVING APPROXIMATELY 10 MPH ,THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND AND THE VEHICLE SUDDENLY SLID AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,164.
Aug 14, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
DODGE DURANGO 2000 MODEL INTERMITTENT TURN SIGNAL FAILURE..STARTED HAPPENING JUST A FEW TIMES NOW HAPPENS EVERY TIME WE DRIVE..TURN SIGNALS STOP FUNCTIONING HAVE REPLACES THE RELAY AND BULBS AND STILL NO FIX...THERE ARE MANY COMPLAINTS ONLINE BUT NO REMEDY. *TR
Feb 19, 2011
EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
I HAVE A 2000 DODGE DURANGO I BEEN HAVING PROBLEMS WITH PANEL, TAIL AND HEAD LIGHTS I RECENT FIX THE PROBLEM I WENT OUT OF TOWN AND THE PROBLEM CAME BACK AGAIN I WAS OUT OF LIGHT ON THE MIDDLE OF THE ROAD. *TR
May 17, 2010
POWER TRAIN,EQUIPMENT
1 complaint
SINCE PURCHASE OF 2000 (NEW) DODGE DURANGO 5.9L 4 WHEEL DRIVE, THE TRANSMISSION HAS BEEN SERVICED SEVERAL TIMES AT GREAT AMOUNTS OF COST. I RARELY USE 4 WHEEL DRIVE AND TAKE CARE OF EACH REQUIRED SERVICE. ON THE INTERNET I NOTICE SEVERAL SIMILAR/SAME COMPLAINTS. THE 4 WHEEL DRIVE LIGHT STUCK ON AND THE TRANSMISSION IS STUCK IN 4 WHEEL WITH NO INDICATION OF GOING INTO 2 WHEEL/NEUTRAL OR OTHER WISE. *TR
Feb 02, 2010
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
THE CRUISE CONTROL AND HORN QUIT WORKING. I WAS CHECKING THE INTERNET TO SEE WHAT COULD BE WRONG WITH IT. I FOUND THE RECALL FOR REPLACING THE CLOCKSPRING IN THE STEERING WHEEL AND THIS COULD CAUSE MY PROBLEMS PLUS CAUSE MY AIR BAG TO NOT DEPLOY IN AN ACCIDENT. I CONTACTED THE DEALER AND WAS TOLD MY # (*)WAS NOT INCLUDED AND TO CALL CHRYSLER, WHICH I DID. I WAS TOLD THE SAME THING AND THAT I SHOULD TAKE IT TO BE FIXED AND THEN IF IT WERE ADDED TO THE RECALL I WOULD BE REIMBURSED. I DON'T FEEL I SHOULD BE RESPONSIBLE FOR THIS REPAIR AND I DON'T HAVE THE MONEY FOR IT. WHAT HAPPENS IF I'M IN AN ACCIDENT LIKE THE ONES I'VE READ IN SOME OF THESE OTHER COMPLAINTS AND MY AIR BAG DOES NOT DEPLOY. IS IT JUST SOL OR CAN I SUE CHRYSLER? I FEEL THEY SHOULD INCLUDE MINE AND THE OTHERS IN THE RECALL. *TR
Jan 23, 2009
AIR BAGS,TIRES
1 complaint
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. ON NOVEMBER 1, 2008, WHILE DRIVING 45 MPH, THE SPARE TIRE RELEASED FROM THE TIRE HOLDER. THE VEHICLE FLIPPED OVER AND CRASHED INTO A POLE. THE WINDSHIELD SHATTERED AND THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD. GEORGIA POLICE REPORT NUMBER 081101015 WAS FILED. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Nov 03, 2008
STEERING,SUSPENSION,WHEELS
1 complaint
I WAS TOLD THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. I HAVE OWNED MANY VEHICLES AND NEVER HAVE HAD SO MANY FRONT END ISSUES ON ONE VEHICLE THAN THIS ONE. I WAS WONDERING IF THERE HAS BEEN ANY RECALLS ON THE 2 WHEEL DRIVE DODGE DURANGO, REAR WHEEL DRIVE. 5.2L ENGINE THIS VEHICLE DID HAVE A RECALL ISSUED ON THE RACK AND PINION STEERING. *TR
Aug 16, 2008
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
V8-287 4.7L DURANGO STALLS WITHOUT WARNING. DOESN'T MATTER IF I AM ON THE FREEWAY OR IN CITY TRAFFIC. NOTHING SPECIFIC THAT I CAN RELATE TO THE CAUSE. IMMEDIATELY LOSE POWER STEERING. ELECTRICAL SEEMS TO CONTINUE WORKING. CAR WILL START BACK UP FINE AFTER 5 TO 15 MINUTES OF SITTING. HAPPENS IN HOT AND COLD WEATHER, DAY OR NIGHT. CAN GO FOR WEEKS WITHOUT STALLING AND THEN STALL SEVERAL TIMES IN A FEW DAYS. YELLOW CHECK ENGINE LIGHT COMES ON, WHICH THE MANUAL TELLS ME IS NOT AN IMMEDIATE ISSUE. EXTREMELY UNSAFE AND I FEAR FOR MY FAMILY'S SAFETY. LOOKED AT DODGE DURANGO MAINTENANCE AND REPAIR FORUM ON INTERNET AND FOUND PAGES AND PAGES OF SIMILAR COMPLAINTS. (HTTP://TOWNHALL-TALK.EDMUNDS.COM AND HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-DURANGO) THROUGH THESE WEBSITES IT DOESN'T LOOK LIKE ANYONE CAN FIGURE IT OUT, INCLUDING THE DEALERSHIPS, ALTHOUGH THE PROBLEM SEEMS TO BE WIDESPREAD. *TR
Jul 20, 2008
POWER TRAIN,AIR BAGS
1 complaint
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH OVER ICE AND SNOW, THE REAR OF THE VEHICLE SLIPPED AS THE CONTACT DECELERATED. THE VEHICLE LANDED INTO A DITCH AND THEN FLIPPED OVER. THE AIR BAGS NEVER DEPLOYED. A POLICE REPORT WAS FILED. HE BELIEVES THAT IF THE VEHICLE FLIPPED OVER, THE AIR BAGS SHOULD HAVE DEPLOYED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. THE CONSUMER STATED THE TRANSMISSION MADE A SUDDEN SHIFT PRIOR TO THE ACCIDENT AND WHEN EVALUATED BY THE MECHANIC THE ONLY ERROR CODE ADMITTED WAS THAT OF THE TRANSMISSION. UPDATED 12/18/07 *TR UPDATED 12/18/07. *KB
Dec 03, 2007
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
I OWN A 2000 DODGE DURANGO THAT SHUTS DOWN WHILE DRIVING. IT WAS A DANGEROUS SITUATION BECAUSE I DID NOT KNOW WHEN THE SITUATION WILL OCCUR. SOMETIMES IT HAPPENED WHEN I WAS IN HEAVY TRAFFIC. SO FAR, THE AIR INTAKE SENSOR AND THE THROTTLE CONTROL SENSORS HAVE BEEN REPLACED. THIS DID NOT FIX THE PROBLEM.*AK
May 17, 2007
STEERING,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
PROBLEMS WITH ENGINE AND ENGINE COMPONENTS OIL GAUGE NOT WORKING, TICKING IN MOTER OIL LEAKING. WAS TOLD I NEED NEW MOTER. ALSO STRANGE NOISES FROM STEERING COLOMN. TRUCK ONLY HAS 79,000 MILES I AM REQUESTING CHRYSLER RECALL THIS TRUCK AND STAND BEHIND THEIR COMPANY AND FIX WHAT IS WRONG WITH THESE ENGINES, ECT.*AK
Apr 15, 2007
STEERING,SUSPENSION,VISIBILITY
1 complaint
I BOUGHT MY TRUCK USED AND HAD THEM DO A COMPLETE WORK UP ON IT WHEN I PURCHASED IT. EVERYTHING WAS FINE FOR 1 WEEK. AFTER THAT WEEK MY ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND HAD THEM REPLACE THE "CANISTER" BECAUSE THAT'S WHAT THEY SAID WAS THE PROBLEM. 1 WEEK LATER IT RETURNED. I HAVE HAD IT CLEARED OUT ABOUT 100 TIMES. IT NOW KEEPS TELLING ME I HAVE A GAS LEAK. MY MECHANIC HAS LOOKED AT THIS TRUCK MORE THAN THE AVERAGE TIME. NOW I AM AT 130,000 MILES AND MY SUSPENSION IS COMPLETELY SHOT, POWER STEERING PUMP, AUTOMATIC LOCKS ARE SLOWLY MALFUNCTIONING (THEY MAKE A LOUD NOISE ON 2 OF THE DOORS), AND THE DRIVERS SIDE WINDOW DOESN'T ROLL DOWN. *JB
Feb 22, 2007
STEERING,POWER TRAIN
1 complaint
MY STEERING ALL OF A SUDDEN WAS LOOSE AND SCARY TO DRIVE. I CHECKED MY POWERS STEERING FLUID TO FIND THAT I WAS ALMOST COMPLETELY OUT. SO I FILLED IT. ONE DAY LATER IT WAS DOWN AGAIN. I TOOK IT TO A SHOP AND FOUND OUT MY RACK AND PINION NEEDED TO BE COMPLETELY REPLACED, AT 75000 MILES. I HAVE HAD PLENTY OF VEHICLES OVER 150000 MILES AND NEVER REPLACED A RACK AND PINION. THIS JUST SEEMS TO BIZARRE FOR ME. ALSO MY TRANSMISSION SOMETIMES WONT GO INTO GEAR WHEN I SHIFT FOR A FEW SECONDS AND THEN IT WILL CLICK IN. IT DOESN'T MATTER IF ITS COLD OR WARM EITHER. WHEN I TOOK IT TO A SHOP THEY DROVE IT FOR A COUPLE DAYS AND COULDN'T FIND A PROBLEM BUT IT STILL DOES IT. *NM
Nov 21, 2006
STEERING,SUSPENSION,STRUCTURE
1 complaint
SEPTEMBER 13, 2001 MY HUSBAND CURTIS JOYNER WAS KILLED IN A CRASH IN HERNANDO, MS DUE TO POOR WHEEL BASE STRUCTURE AND POOR WHEEL BALANCE STRUCTURE OF DURANGO'S OF HANDLING CURVES, WAS STATED BY ACCIDENT RECONSTRUCTING CREW THAT'S WHAT CAUSED THE VEHICLE TO ROLLOVER IN CURVES. I HIRED ATTORNEY MCGRAW OF OLIVEBRANCH, MS; WHO LATER STATED HE DID NOT HAVE THE TIME TO PUT INTO THIS MATTER, BUT WAS CERTAINLY A GOOD CASE. I EMAILED DATELINE REGARDING THIS MATTER ALSO. I SAY ONE NIGHT ON THEIR SHOW WHERE THEY SHOWED HOW THE DURANGO'S DID NOT PASS THE CRASH IN CURVES OR ON THE ROAD. *NM
Jan 09, 2006
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
VEHICLE KEPT FLOODING OUT AND WOULD NOT START OVER A MONTH PERIOD IN OCTOBER OF 2005. TAKEN TO A GARAGE TO BE FIXED. THE COMPUTER SHOWED NO PROBLEM. AFTER GETTING IT STARTED VEHICLE WOULD BE TAKEN HOME AND SAME PROBLEM REPEATED ITSELF. AFTER 3 TRIP TO GARAGE FOR SAME PROBLEM THE VEHICLES PCM(ENGINE CONTROL COMPUTER) HAS BEEN REPLACED. DEALER ADVISED THAT VEHICLE WAS 7000 MILES OVER THE 80000 MILE WARRANTY ON THAT PARTICULAR PART. THIS VEHICLE HAS HAD PROBLEM AFTER PROBLEM. FROM EXHAUST PROBLEMS TO TIMING CHAIN ASSEMBLERS FAILURE TO POWER DOOR LOCKS GOING OUT. I CAN NOT BELIEVE THAT CHRYLSER WAS NOT AWARE OF SOME OF THE PROBLEMS IN THE 200 DODGE DURANGO. *JB
Nov 07, 2005
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
DT: THE CONTACT BOUGHT A USED TRUCK 10 MONTHS AGO. SHE HAD A LOT OF PROBLEMS WITH THE VEHICLE. ON 8-15-05 SHE HIT SOME SPEED BUMPS GOING OVER A BRIDGE AND SHE COULD NOT STEER THE VEHICLE. A MECHANIC TOLD HER THE LEFT LEAF SPRING BROKE. SHE BROUGHT IT BACK TO THE DEALER BECAUSE OF ELECTRICAL PROBLEMS, AND THE WHOLE FRONT END SQUEAKED. SHE WENT TO A DODGE DEALER, AND THEY TOLD HER THERE WAS A RECALL ON THE BALL JOINTS. SHE DID HAVE THE BALL JOINTS FIXED. *AK WHILE DOING RESEARCH THE CONSUEMR NOTICED THAT THERE HAVE BEEN NUMEROUS RECALLS FOR THE 2000 DODGE DURANGO 5.9L ENGINE. THE COSNUERM HAS EXPERIENCED PROBLEM WITH HER VEHICLE SIMILAR TO THOSE RECALLED ON THE 5.9L ENGINE DURANGO. THE CONSUMER HAS EXPERIENCED PROBLEM LIKE THE SUSPENSION MAKING NOISE, ANTITHEFT SYSTEM CANNOT BE SHUT OFF ONCE ACTIVATED. FRONT A/C FAN MAKES NOISE, THE DRIVER'S SIDE POWER SEAT SEAT RATTLES/CLICKS IN UPRIGHT POSITION, FRONT AXLE NOISE DURING ACCELERATION, THE BATTERY DIED THREE TIMES, REAR LEAF SPRINGS MADE NOISE. FRONT HEADLIGHT DIDN'T WORK DUE TO A CORRODED 12V WIRE TO THE RIGHT OF THE HEADLIGHT. THE BRAKES, ROTOS, BELT AND TENSIONER HAD TO BE REPLACED. *NM
Sep 29, 2005
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
DT: 2000 DODGE DURANGO. THE CONSUMER HAD A PROBLEM FIXED TWICE. THE CONSUMER WENT TO HAVE THE PROBLEM FIXED FOR THE THIRD TIME, AND THE MECHANIC SHOP TOLD HER THAT THEY CONTACTED CHRYSLER, AND CHRYSLER TOLD THE MECHANIC SHOP THIS WAS A VERY COMMON PROBLEM. THE PROBLEM WAS A CLUSTER FOR THE DASHBOARD. THE CONSUMER STATED THE ENGINE REVVED VERY LOUDLY JUST SITTING STILL. ALSO WHILE DRIVING, AND EVEN IN CRUISE CONTROL. CHRYSLER SAID ALL THEY COULD DO WAS PUT A NOTE IN CONSUMER'S FILE. *AK
Sep 28, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
2000 DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS FAILED. *BF THE POWER DOOR LOCKS OPERATED ON THEIR OWN WITHOUT ACTIVATION, AT TIMES THE DRIVER DOOR LOCK WOULD NOT OPERATE AT THE SAME TIME AS THE PASSENGER SIDE THE POWER WINDOWS WILL INTERMITTENTLY ROLL UP. THE THERMOSTAT WAS REPLACED TWICE. *JB
Jan 25, 2005
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK
Dec 27, 2004
STEERING,SUSPENSION,POWER TRAIN,AIR BAGS,LATCHES/LOCKS/LINKAGES
1 complaint
WINDING SOUND IN STEERING WHEN TUNING WHEEL,HORIBLE SOUND WHILE TURNING WHEELS AND BACKING UP,DOOR LOCKS ARE IN LOCKED POSITION (CAN'T OPEN TO GET OUT OF CAR AND LOUD SOUND GOING OFF WHEN DOOR LOCKS ARE SUPPOSED TO SELF LOCK AT 25 MPH)BOUGHT CAR IN 2001, AFTER 6 MO TOOK CAR TO DEARERSHIP TO REPORT PROBLEMS WHILE STILL UNDER WARRANTY AND THEY SAID NOTHING WAS WRONG. STILL HAVE PAPERWORK TO SHOW OF THE COMPLAINTS.I HAVE 3 SMALL GRANDCHILDREN I TAKE CARE OF AND TRANSPORT IN THE VEHICLE. HOPE YOU PEOPLE DO SOMETHING ABOUT THIS BEFORE SOMEONE DIES OR YOU WILL REALLY BE OUT OF POCKET. I HAVE LESS THAT 60,000 MILES ON SUV SO THIS CAN'T BE DUE TO WEAR AND TEAR. ( I MARKED OEM YES IF THAT PERTAINS TO ORIGINAL PARTS ON SUV). *AK
Dec 10, 2004
POWER TRAIN,VISIBILITY,EQUIPMENT
1 complaint
TRANSMISSION "GRABBING" AND "SLIPPING" IN ALL GEARS. MOST NOTICABLE ON THE HIGHWAY. TRANSMISSION GOES FROM OVERDRIVE TO ONE AND SOMETIMES TWO LOWER GEARS AT HIGHWAY SPEED. VEHILCLE WILL JUMP AND SPUTTER. VEHICLE WAS TAKEN TO DEALER WHO DID NOT GET IT REPAIRED. IT WAS ALSO TAKEN TO MY LOCAL MECHANIC, WHO SAYS IT'S A LEMON. (I HAVE NO FAITH IN THE DEALER WHO SOLD ME THE GARBAGE AFTER THEY CLAIMED TO HAVE NOT FIGURED MY FIANANCING CORRECTLY ABD HIT ME WITH A $975 ADDITIONAL FEE.) ELLENVILLE DODGE. *AK
Oct 18, 2004
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
THE VEHICLE WAS IN THE PARK POSITION, WHEN THE CONSUMER TURNED THE KEY, THE VEHICLE JUST ACCELERATED. THE VEHICLE SPUN AROUND, MADE A LEFT HAND CUT GOING INTO A DITCH AND HITTING A TREE. THERE WERE INJURIES. THE CONSUMER HAD A BROKEN RIGHT LEG. THE AIR BAGS DID DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Oct 12, 2004
FUEL SYSTEM, OTHER
1 complaint
OUR 2000 DODGE DURANGO WITH JUST OVER 36,000 MILES BLEW ON A TRIP OUT OF TOWN LEAVING US STRANDED. THE FACTORY WARRANTY HAD JUST EXPIRED. THE EXTENDED WARRANTY PEOPLE CAME DOWN AND ARE TRYING TO BLAME IT ON US, SAYING WE DIDN'T CHANGE THE OIL ENOUGH, (THAT'S RIDICULOUS) WE DID CHANGE THE OIL, BUT EVEN IF WE HADN'T IT SHOULDN'T MAKE THE ENGINE BLOW, IT MIGHT MAKE IT RUN LIKE CRAP, IT WASN'T REALLY DOING THAT EITHER. AFTER RESEARCHING ON THE INTERNET, I FOUND MANY OTHER PEOPLE WHO HAD THE SAME PROBLEM, IT TURNS OUT IT IS A PART IN THE OIL PUMP THAT SHOULD HAVE BEEN RECALLED IN 98,99, AND 2000 MODELS BEFORE THEY EXTENDED THE FACTORY WARRANTY IN LATER MODELS. DO THEY REALLY EXPECT PEOPLE WITH THESE PROBLEMS TO BUY A NEW MOTOR FOR 6,000, AND THEY DON'T HAVE TO BE RESPONSIBLE FOR ANY OF IT!!!! OUR DURANGO IS STILL AT THE DEALERSHIP, WE DON'T KNOW WHAT TO DO. CHRYSLER IS TRYING TO IGNORE US, TO TRADE FOR A NEW VEHICLE, WE WILL LOSE AROUND 4 THOUSAND DOLLARS AND OUR PAYMENTS WILL BE MORE EXPENSIVE THEN WE CAN REALLY AFFORD. WE STILL OWE $14,000 ON THAT PIECE OF CRAP. THEY NEED TO EXTEND THE WARRANTY LIKE VOLKSWAGEN AND TOYOTA DID WHEN THEY HAD THIS PROBLEM WITH SOME OF THEIR MODELS, OR DO SOMETHING!!!! THANK YOU. *AK
Oct 04, 2004
SUSPENSION,AIR BAGS
1 complaint
WHILE DRIVING AT ANY SPEED, CONSUMER CAN HEAR A CLICKING SOUND COMING FROM THE FRONT WHEELS. A MECHANIC EXAMINED THE VEHICLE AND FOUND THAT THE BALL JOINTS WERE WORN ON BOTH SIDES. THE CONSUMER ALSO FOUND OUT THAT THE CLOCK SPRING IS DEFECTIVE IN THE VEHICLE. *LA *TS
Sep 08, 2004
SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
1.) SEPARATION UPPER BALL JOINT - NOTICED A LOUD NOISE FROM THE FRONT DRIVER SIDE...SOUNDED LIKE RUBBING. GOODYEAR ROTATED THE TIRES WHICH DIDN'T HELP. THEY LATER DIAGNOSED IT AS THE BALL JOINTS FAILING. I REMEMBERED SEEING THE RECALL INVESTIGATION ON THE NEWS AND TOOK IT IMMEDIATLEY FOR DIAGNOSIS. ESTIMATED REPAIR IS $700.00. I ALSO HAVE SEVERAL OTHER ISSUES, SUCH AS 1.) CREAKING NOISE FROM REAR DRIVER SIDE - SOUNDS LIKE SPRINGS 2.) NOISE FROM REAR A/C WHEN FRONT AIR IS OFF. 3.) I ALSO HAD TO REPLACE THE SPEED SENSOR.*AK
Aug 30, 2004
SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,POWER TRAIN,WHEELS
1 complaint
AUTOMOBILE IS POORLY MANUFACTURED. I AM GETTING OVER RAN WITH REPAIRS BILLS OF PART S THAT SHOULD NEVER FAIL. IN 40 YEARS OF DRIVING AND BUYING AUTO I HAVE NEVER SEEN SUCH A POORLY BUILT CAR.*AK
Jul 29, 2004
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
WHEN APPLYING THE BRAKES VEHICLE WENT INTO FULL ACCELERATION. NO IMPACT REPORTED. DEALER STATED THAT BRAKE PEDAL SENSOR SWITCH FAILED. *AK
Apr 27, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
THE BRAKE LINE TO THE FRONT DRIVER'S SIDE WHEEL CYLINDER IS DIRECTLY UNDER THE BATTERY. THIS LINE DOES NOT HAVE ANY KIND OF PROTECTIVE SHIELDING TO PREVENT BATTERY ACID RESIDUE FROM DEPOSITING ON THE LINE. I HAVE HAD THIS LINE, AND THE BATTERY, REPLACED ONCE BY THE DEALER AT 26468 MILES. NOW THE DEALER DOES NOT WANT TO REPLACE THE BRAKE LINE AGAIN AT 36500 MILES. THIS IS BEING BLAMED ON A FAULTY BATTERY, THAT WOULD BE PRORATED. THEY SAY CORROSION ON THE BRAKE LINE IS NOT A PROBLEM. IT SEEMS LIKE POTENTIAL BRAKE LINE FAILURE IS A HAZARD TO ME. MY WIFE DRIVES THIS VEHICLE DAILY AND THIS IS THE GOOD FAMILY CAR. I'VE NEVER HAD A VEHICLE THAT DID NOT HAVE A SHIELD OF SOME TYPE UNDER THE BATTERY TO PREVENT THIS TYPE OF CORROSION.*AK
Apr 25, 2004
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
I HAVE TWO: 1: BRAKE ROTORS ARE ONCE AGAIN OUT OF ROUND/WARPED SUV HAS 37,000MILES ON IT, USED MOSTLY ON WEEKENDS. PADS HAVE OVER 90 PERCENT LEFT. FIRST ROTORS WERE CHANGED AT 20,000 MILES (ABOUT 1-2 YEARS AGO) PADS THEN WERE STILL 80 PERCENT LEFT. MY OTHER CAR , DRIVEN JUST AS MUCH, DOES NOT HAVE THIS PROBLEM. 2- POWER STEERING IS NON-EXISTANT WHEN TEMP IS UNDER 32 DEGREES. AFTER YOU LET THE CAR WARM UP ABOUT 1 MIN., IT STARTS TO WORK.*AK
Apr 01, 2004
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
2000 DODGE DURANGO OIL PUMP FAILURE IT CAUSED THE MOTOR TO QUIT AND LOSS OF BRAKES AND STEERING ABILITY DODGE KNOWS ABOUT THIS AND WONT DO ANYTHING ABOUT THIS THEY SAY IT IS FROM POOR MAINTAINCE PLEASE HELP THANKS TIM. *AK
Mar 30, 2004
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
SINCE OWNERSHIP OF THE VEHICLE TWO ENGINES WERE REPLACED. FRONT END HAD BEEN REALIGNED ON AT LEAST TWO OCCASIONS DUE TO EXCESSIVE WEAR ON THE TIRES. ALSO, FUEL PUMP HAD BEEN REPLACED TWICE. *AK
Mar 09, 2004
STEERING,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,EQUIPMENT
1 complaint
1) REPLACED RACK & PINION @ 41K MILES 2) PASSENGER WINDOW HAS BEEN REPAIRED 4 TIMES AT DEALER AND IS WORKING MORE POORLY THAN EVER BEFORE 3) TWO BATTERIES REPLACED IN FIRST 2 YEARS-I'M ON MY THIRD NOW 4) SUV TOWED DUE TO AIR BAG LIGHT. *JB
Mar 07, 2004
ELECTRONIC STABILITY CONTROL
1 complaint
WE BOUGHT A USED 2000 DURANGO SPORT APPROXIMATELY 5/2002 FROM THE JEEP DEALER IN ONTARIO, CALIFORNIA. THEY SAID IT WOULD HAUL OUR 19 FEET TRAVEL TRAILER. WE HAD SLOOPY STEERING ISSUES. WHEN GOING OVER A BUMP WHILE TRAVELING ON THE FREEWAY THE STEERING WOULD WOBBLE AS IF TO ALMOST LOSE CONTROL. WHEN TRAVELING ON ALL OVER PASSES WITH THE STEERING WHEEL TURNED, IT WILL LOSE TRACTION FOR A SHORT PERIOD CAUSING THE STEERING WHEEL TO TURN BY ITSELF WHICH RESULTS IN ALMOST LOSE CONTROL. WHEN YOU ARE TURNING FREEWAY "CORNERS" AT HIGHER SPEEDS IT FEELS TOP HEAVY AS IF YOU COULD ROLL OVER DUE TO INSTABILITY OF SUSPENSION & STEERING. IT MAKES CLICKING NOISES FROM THE REAR END. WE HAVE BOUGHT 2 COMPLETE SETS OF TIRES NEW TIRES AND 3 FRONT END ALIGNMENTS SINCE WE HAVE HAD THIS DURANGO. SEARS SAID THE ALIGNMENT WAS COMPLETED AS BEST AS POSSIBLE, IT WAS ALMOST OUT OF SCOPE AS IT WAS, THE CASTER AND CAMBER BEARLY MEETS THE SPECIFICATIONS. WHILE TOWING OUR WE FLIPPED AND ROLLED OUR 19FT TRAVEL TRAILER OVER, JUST ABOUT A HALF MILE FROM OUR HOME. MY HUSBAND AND 12 YEAR OLD DAUGHTER WERE NOT PHYSICALLY INJURED IN THE ROLL OVER CRASH, BUT HAVE BEEN TRAMATIZED TO THIS DAY. THE TRAILER JACKNIFED AND DISCONNECTED ITSELF OFF THE BALL AND ANTI-SWAY ARMS; RESULTING IN NO DAMAGE TO THE DRANGO. HOWEVER, THE TRAILER AND PERSONAL ITEMS INSIDE WERE A COMPLETE LOSS, NOT TO MENTION THE CRANE AND THE FLATBED TOWING. MY HUSBAND TOOK THIS DURANGO INTO A PRIVATE MECHANIC SHOP FOR AN ESTIMATE OF THE STEERING/SUSPENSION ISSUES AND WAS ADVISED TO HAVE THE RACK & PINION KNUCKLES REPLACED. WE TOOK THE DURANGO INTO MOSS BROTHERS DODGE IN SAN BERNARDINO, CALIFORNIA AND HAD THEM CHECK THE FRONT SUSPENSION AND SPECIFICALLY ASKED THEM TO CHECK THE RACK & PINION KNUCKLES ALL DUE TO STEERING ISSUES AS DESCRIBED ABOVE. THE COST WAS ABOUT $800 FOR REPLACMENT OF HUBS, BREAK MASTER CYLINDER AND FRONT END ALIGNMENT. MOST OF OUR COMPLAINTS STILL EXIST WHILE DRIVING THIS 2000 DURANGO TODAY.*AK
Mar 03, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
UPPER AND LOWER BALL JOINTS UNUSUAL WEAR, REPLACED AT 70000 MILES. ALSO DEALER AND OIL CHANGE PLACE SAID SLUDGE IN ENGINE. I REGULARLY CHANGE MY OIL, THE INTAKE MANIFORD GASKET BLEW AND CAUSED ENGINE TO KNOCK AND HAVE SLUDGE. SPEED SENSOR IN REAR AXLE WENT BAD, CAUSING SPEEDOMETER AND ABS SYSTEM FAILURE. *AK
Feb 08, 2004
AIR BAGS,SEATS
1 complaint
MY CHILDREN AND I WERE INVOLVED IN AN AUTO ACCIDENT IN WHICH WE WERE HIT IN THE REAR, AND THEN HIT THE CAR IN FRONT OF US, WHICH ALSO HIT THE CAR IN FRONT OF THEM.OUR 2000 DODGE DURANGO APPEARS TO HAVE FAULTY SAFETY MECHANISMS, AND OTHER HAZARDS, FOR NEITHER AIR BAG DEPLOYED, AND BOTH FRONT SEATS COLLAPSED.*AK
Jan 21, 2004
POWER TRAIN,VISIBILITY
1 complaint
TRANSMISSION FAILED TWO WEEKS AFTER PURCHASE.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY,UNKNOWN OR OTHER
1 complaint
WHEN DRIVING THE SUV, THERE IS A LOUD NOISE THE WHOLE TIME WHEN DRIVING THIS VEHICLE, THE DEALER SAID IT NOT UNDER THE EXTENDED WARRANTY THAT WE PURCHASED, ALSO THE WINDOW IN THE BACK LEFT SIDE WILL NOT LET UP OR DOWN. IT HAS BEEN VERY DIFFICULT I AM ONLY HAD THIS VEHICLE FOR 5 MONTHS.
Jan 15, 2004
SUSPENSION,VISIBILITY
1 complaint
FRONT END OF VEHICLE MAKING A CREAKING SOUND. GREENVILLE CHRYSLER DODGE JEEP IN GREENVILLE, TEXAS REPLACED RIGHT LOWER, LEFT UPPER AND LEFT LOWER CONTROL ARMS AND PERFORMED FRONT END ALIGNMENT. TOTAL COST $1492.30.
Jan 15, 2004
SUSPENSION,SERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE
1 complaint
I HAVE HAD MY 2000 DURANGO IN TO THE DEALERSHIP (WHEN IT WAS UNDER WARRANTY) FOR SPONGY, LOOSE, PULSING BRAKING, NOISE FROM THE SUSPENSION, & A CHIRPING/SQUEAKING SOUND (ALTERNATOR LIKE) WHEN IT IS COLD OUTSIDE. THE SUSPENSION NOISE WAS CORRECTED WITH NEW SPACERS IN THE LEAF SPRINGS (WHICH THEY ADMITTED WERE A PROBLEM). I WAS TOLD THAT THE PULSING IN THE BRAKE PEDAL WAS NORMAL FOR THE DURANGO & NOT TO WORRY ABOUT IT. THEY DID A BALANCE & TOLD ME IT TOOK CARE OF THE PROBLEM. IT DIDN'T. THEY COULD NOT "DUPLICATE" THE CHIRPING (AFTER 2-3 VISITS) ALTHOUGH IT HAPPENS FOR ME EVERY DAY. NOW WE ARE OUT OF WARRANTY AFTER READING MANY OF THE COMPLAINTS FOR THE SAME PROBLEMS HERE, I'M JUST WAITING FOR SOMETHING TO HAPPEN. WILL MY CHILDREN BE INJURED AS A RESULT? THIS VEHICLE HAS 32K MILES WHICH ARE 99% HIGHWAY IS IN CHERRY CONDTION. I'VE DECIDED TO TAKE IT TO A PRIVATE MECHANIC (NAPA) & PAY FOR HIS OPINION ON THE ROTORS, BALL JOINTS, ARMS, BRAKES, WATER PUMP/ALTERNATOR, ETC. ONCE I'VE PAID FOR HIS OPINION, HOW DO WE GET DODGE TO PAY FOR THE REPAIRS ...SINCE THEY WON'T OWN UP TO ANY OF THE PROBLEMS. IS THERE GOING TO BE A RECALL ON THE ROTOR/BRAKE PROBLEM OR THE BALL JOINT/ARM PROBLEM? MY BRAKES USUALLY LAST AT LEAST 60K MILES & I HAVE NEVER HAD PROBLEMS WITH SUSPENSION ON ANY OF MY NEW CARS. THEN, I'M GETTING RID OF IT.*AK
Dec 26, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
WHEN WE TRIED TO AVOID AN ACCIDENT BY BRAKING, OUR ANTI-LOCK BRAKES LOCKED AND WE WERE UNABLE TO STEER. ALSO, UPON IMPACT AT APPROXIMATELY 40-45 MPH, OUR AIR BAGS DID NOT DEPLOY EVEN THOUGH THE FRONT END OF OUR DODGE DURANGO (2000) WAS COMPLETELY DESTROYED.*AK
Dec 11, 2003
STEERING,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
I BOUGHT A NEW DODGE DURANGO IN 2000 AND DESPITE TAKING GOOD CARE OF IT I HAVE HAD SEVERAL PROBLEMS. THE FIRST PROBLEM WERE THE SAFTY BELTS COMING UNCLIPPED FOR NO REASON AND THEN STICKING OPEN SO THEY COULDN'T BE RECLIPPED. THE MIDDLE SEATS THE MIDDLE SEATS TO NOT ALWAYS LATCH COMPLETELY DOWN AFTER BEING FOLDED UP, THE HEADLIGHT SWITCH IN THE STEERING COLUMN HAS A SHORT IN IT CAUSING THE HEADLIGHTS TO GO OUT WHILE I AM DRIVING AT NIGHT. I HAD TO BRING IT IN BECAUSE THE ENGINE LIGHT CAME ON AND WAS INFORMED THAT THERE WAS A DEFECTIVE PART THAT THE DEALERSHIP HAD BEEN NOTIFIED IN A BULLETIN. THEY REPLACED THE PART, BUT CHARGED ME FOR THE LABOR. THE LATEST PROBLEM IS A POWER STEARING PROBLEM THAT THE DEALERSHIP INFORMED ME THAT BECAUSE OF A LEAKY SEAL I HAVE TO REPLACE THE ENTIRE RACK AND PINION FOR ALMOST $900. I FEEL THAT THIS IS ABSURD ON A CAR THAT IS ONLY 3 YEARS OLD.*AK
Oct 28, 2003
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
MY 2000 DODGE DURANGO WITH APPROXIMATELY 30,000 MILES ON IT MYSTERIOUSLY AND UNEXPECTEDLY BURST INTO FLAMES IN THE FRONT END. WITHIN SIXTY SECONDS, THE ENTIRE VEHICLE WAS ENGULFED AND BECAME A TOTAL LOSS. THREE VARIOUS FIRE INVESTIGATORS WERE UNABLE TO DETERMINE THE RESULTANT CAUSE OF THE BLAZE.*AK
Oct 27, 2003
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING AT AN UNDETERMINED SPEED ENGINE LIGHT CAME ON AND SMOKE STARTED COMING FROM UNDERNEATH THE VEHICLE. THIS RESULTED IN VEHICLE BURSTING INTO FLAMES. PRIOR TO THIS OCCURRENCE DEALERSHIP REPLACED TRANSMISSION SENSOR 3 TIMES. CAUSE OF THE FIRE WAS UNDETERMINED. *AK
Aug 26, 2003
STEERING,EQUIPMENT
1 complaint
THE STEERING, SUSPENSION, AND WHEELS SUCK!!! ON MY 2000 DODGE DURANGO.N FEB. 15, 2003 WHILE DRIVING MY DURANGO, IT TOTALLY LOST CONTROL, CAUSING ME TO SIDE SWIPE ONE CAR, THEN CAUSE DAMAGE TO A SECOND AND THIRD CAR. I CONTINUE TO DRIVE A VEHICLE THAT I DO NOT FEEL SAFE IN. WITH FOUR CHILDREN I CAN NOT AFFORD TO PURCHASE ANOTHER CAR. IF I COULD GET OUT OF MY CONTRACT WITH DODGE AND TRADE IT IN FOR A SAFER SUV, I WOULD. WHEN RIDING I CONSTANTLY EXPERIENCE MY REAR WHEELS SLIDING TO MY RIGHT; THIS USUALLY HAPPENS WHENEVER I RIDE OVER POT HOLES OR BUMPS IN THE STREET, WHICH IS PRACTICALLY EVEY COUPLE DOZEN FEET IN THE CITY. MY DRIVING EXPERIENCE WITH MY 2000 DODGE DURANGO IS SO UNSATISFYING. PRIOR TO ME PURCHASING MY DODGE, I WAS THE OWNER OF NOT ONE, BUT TWO TOYOTA CAMRY'S. I MADE THE CHOICE NOT TO GO BACK TO THE TOYOTA DEALER TO PURCHASE AN SUV. INSTEAD, AS A TOKEN OF MY APPRECIATION TO MY COUNTRY. I THOUGHT IT WAS BEST TO PURCHASE AN AMERICAN MADE VEHICLE; YOU KNOW, KEEP THE MONEY AT HOME. EVERY DAY I QUESTIONED THAT THEORY. USUALLY I'M NOT THIS HARSH OF A PERSON, BUT WHEN IT COMES DOWN TO MY CHILDREN'S SAFETY; WELL, I GET PRETTY PISSED. WE LIMIT OUR LONG DISTANCE TRAVELING TIME. I TOTALLY DO NOT DRIVE WHEN ITS RAINING, UNLESS I ABSOLUTELY HAVE TO. ON HIGHWAYS I DRIVE AT LEAST 5-10 MILES UNDER THE SPEED LIMIT; FOR FEAR OF LOSING CONTROL. AND TO TOP THINGS OFF I HAVE THIS GRINDING TYPE NOISE UP AND AROUND MY AXLE THING; THAT NO ONE AT THE TWO DODGE REPAIR GARAGES SEEMS TO KNOW WHAT IT IS EXACTLY. I HAD MY BALL JOINTS REPLACED TWICE. ONE MONTH AFTER I GOT BRAND NEW BRAKES PUT ON, THEY STARTED TO SQUEAK. I WAS TOLD THAT THE MAJORITY OF DODGE SUV'S BRAKES SQUEAK, ITS JUST HOW THE MANUFACTURERS MAKE THEM; GO FIGURE. *AK
Aug 01, 2003
STEERING,SUSPENSION,EQUIPMENT
1 complaint
THIS COMPLAINT IS RELATED TO THE DODGE DURANGO FRONT SUSPENSION UPPER BALL JOINTS AND CONTROL ARMS WEARING OUT PREMATURELY. AT 28,433 MILES I EXPERIENCED FRONT SUSPENSION PROBLEMS. THE LOCAL CHRYSLER DEALERSHIP COULD NOT FIND ANYTHING WRONG. AT 38,801 MILES "THEY" WERE ABLE TO PINPOINT THE PROBLEM AND REPLACED THE FRONT AND REAR SWAY BAR BUSHINGS AND INNER AND OUTER TIE RODS. AT 45,390 MILES THE PROBLEM REOCURRED AND THE TIE RODS, UPPER BALL JOINTS AND CONTROL ARMS WERE REPLACED AGAIN! AFTER READING THE RELATED ARTICLE ON YOUR WEBSITE, I WANTED TO EXPRESS MY CONCERN AND ENCOURAGE YOU TO FURTHER YOUR INVESTIGATION.*AK
Jul 24, 2003
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH BRAKES NOT WORKING PROPERLY. ALSO, ROTORS HAVE BEEN CHANGED TWICE. MANUFACTURER WAS CONTACTED, AND STATED THAT IT WAS NORMAL USAGE IN THE VEHICLE.*AK
Jul 21, 2003
POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
THE BATTERY WAS REPLACED BY THE DEALER ON THREE DIFFERENT OCCASIONS, THE TRANSMISSION WAS REPLACED LAST YEAR, AND THERE WAS A PROBLEM WITH THE DOOR LOCK SYSTEM. *JB
Feb 10, 2003
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
WHEN REQUIRING TO STOP QUICKLY, FRONT BRAKES LOCK UP, AND VEHICLE SKIDS, REAR ANTI-LOCKS WORK BUT DONT KEEP VEHICLE FROM SKIDDING. CLICKING NOISE FROM UNDER DASH WHEN THIS HAPPENS. HAVE HAD SEVERAL ACCIDENTS DUE TO THIS PROBLEM. EVEN AT 35 MPH ON DRY STREET THEY STILL LOCK UP. DEALER WOULDNT TALK TO ME, REFERED ME TO DODGE COMPLAINTS, THEY TESTED THE BRAKE SYSTEM AND READ THAT THE COMPUTER SHOWED NO FAILURE IN BRAKING SYSTEM.
Jan 14, 2003
POWER TRAIN,STRUCTURE
1 complaint
WITHIN 3 YEARS AND 36,000 MILES, I'VE EXPERIENCED NUMEROUS MECHANICAL DEFECTS W/ THIS DURANGO: 2 CRANKSHAFT SENSORS, 1 CAMSHAFT SENSOR, FAILURE OF POWER DOOR LOCKS, ERRATIC IDLE, REPLACEMENT OF ROTORS (28,000 MILES) AND MOST RECENTLY, THE NEED FOR A NEW UNIVERSAL JOINT, REAR AXLE. TS
Dec 27, 2002
SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
AT 32,000 WE HAD SEVERE SHAKING WHILE APPLYING BRAKES . WE TOOK OUR TRUCK IN TO HAVE IT LOOKED AT, SHOP SAID THAT FRONT BRAKE ROTORS WERE BAD AND HAD TO BE REPLACED, THEY COULD NOT BE TURNED . HAD THEM BOTH REPLACED WITH AFTER MARKET ROTORS . A/C CLUTCH ASSY REPLACED AT 39000 , AT 40000 MILES WE NOTICED A GROANING AND SQEAKING NOISE COMING FROM THE DRIVERS FRONT WHEEL WHEN EXITING THE VEHICLE ,AND NOTICED AN OILY SUBSTANCE ON DRIVEWAY UNDER TRUCK . WE HAD BOTH PROBLEMS LOOKED AT , FOUND 4 BAD BALL JOINTS 1 NEEDS REPLACING IMEDIATELY, ALSO RACK AND PINION SEALS ARE BAD . EST. $1700.00 TO REPAIR JOINTS AND RACK. BALL JOINTS ARE SEALED AND CANNOT BE GREASED , THEY SHOULD LAST ALOT LONGER THAN 40000 MILES .
Aug 26, 2002
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
ENGINE CHECK LIGHT CAME ON. TOOK VEHICLE TO DEALER ,AND THEY WERE TRYING TO CORRECT TRANSMISSION PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Jul 18, 2002
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TRANSMISSION SHIFTS INTO PASSING GEAR, RPMS RISE AND LOSS OF POWER, WHILE STEADY ON GAS. *AK
May 28, 2002
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL,SEATS
1 complaint
CONSUMER STATES FENDER FELL OFF DRIVERS SIDE, DEALER INSTALLED TWO WHEEL WELL FASTENERS, CONSUMER STATES THAT RAIL DUST COVERS VEHICLE AT REAR, CONSUMER STATES RATTLING, SQUEAKING, CRUNCHING OR MOANING NOISE THROUGHOUT VEHICLE OVER BUMPS, DEALER REPLACED ANTI RATTLE CLIP, AND BOTH REAR LEFT SPRINGS, VEHICLE LUNGES FORWARD WITH BRAKE ON AT STOPS, DEALER FOUND THROTTLE VALVE WAS SCORED AND REPLACED VALVE BODY, TRANSMISSION HESITATES OR WILL NOT ENGAGE WHEN BRAKES ARE APPLIED, DEALER REPLACED ALL SEALS, CLUTCHES, AND CLEANED AND INSPECTED OVERDRIVE, SHIFT LINKAGE OUT OF ADJUSTMENT, ON SEVERAL OCCASIONS, ENGINE PINGS ON ACCELERATION, DEALER UNABLE TO DUPLICATE, CONCERNS WITH BROKEN REAR SEAT LATCHES AND SEAT NOT FLIPPING FORWARD, DEALER PERFORMED CLOCKSPRING SAFETY RECALL 01V153000. *TT
Feb 05, 2002
SEAT BELTS,SEATS
1 complaint
MY 2YR OLD DAUGHTER WAS SEATBELTED IN MIDDLE SEAT IN A CAR SEAT. WHEN I HAD THE WRECK, THE SEATBELT THAT WAS HOLDING THE CARSEAT CAME UNBUCKLED. MY MOTHER WAS SITTING BACK THERE, AND SHE CAUGHT MY DAUGHTER. THE THIRD SEAT IN THE DURANGO HAD BENT ALL THE WAY UP TO THE MIDDLE SEAT. I AM ALSO HAVING A HARD TIME GETTING MY INSURANCE TO REPLACE ANY SEATBELTS OR THE CARSEAT. WHAT CAN I DO?*AK
Sep 06, 2001
STEERING,SUSPENSION,POWER TRAIN,SEATS
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
May 14, 2001
STRUCTURE
1 complaint
THE DOOR HINGES MAKE LOUD CREEKING NOISE, THE DEALER LUBED THE HINGES TWICE BUT THE NOISE RETURNED, THE DEALER STATES THE HINGE IS WORKING AS DESIGNED. NLM
Mar 05, 2001
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,TIRES,EQUIPMENT
1 complaint
WHEN DRIVING BETWEEN 60-70MPH VEHICLE WOULD VIBRATE. REAR WINDOW WAS NOT SEALED PROPERLY AFTER REPLACEMENT DUE TO A SCRATCH. DRIVER'S WINDOW REPLACED DUE TO REGULATOR DRAGGING. ELECTRICAL WIRES FOR AIR CONDITIONER WERE PINCHED AND FAILED TO WORK.*AK VEHICLE SOUNDS TO HAVE AN ELECTRICAL PROBLEM, WINDOWS HAVE FAILED, DOOR REGULATORS FAILED, BATTERY FAILED, AND WHILE DRIVING THE RPM, ODOMETER, AND TRIP METER ALL WENT TO ZERO. CONSUMER HAD TO REPLACE GOODYEAR TIRES, NO OTHER TIRE INFORMATION PROVIDED. *SLC
Jan 31, 2001
Frequently Asked Questions
How many problems does the 2000 DODGE Durango have?
The 2000 DODGE Durango currently has 1116 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 DODGE Durango?
The most common problems reported for the 2000 DODGE Durango are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 DODGE Durango problem data come from?
All problem and complaint data for the 2000 DODGE Durango comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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