2001 DODGE Durango Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
685
Complaints Reported
Complaints by Component
SUSPENSION
210 complaints
2001 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO BALL JOINT FAILURE DURING AN AUTO ACCIDENT. *LD THE CONSUMER REQUESTED INFORMATION CONCERNING RECALLED BALL JOINT FAILURE THAT MAY HAVE BEEN THE CAUSE OF AN ACCIDENT.*JS
Aug 13, 2018
I PURCHASED THE VEHICLE ON 7/11/16 AND THE SAME DAY THE TIRE BLEW DUE TO THE UPPER BALL JOINT WHICH DOES HAVE A RECALL. MINE WAS COMPLETELY DISINTEGRATED, BUT SUPPOSEDLY THE RECALL WAS CLOSED AS IT WAS TO HAVE BEEN SERVICED ALREADY. EITHER IT WASN'T SERVICED OR THERE IS STILL AN ISSUE. I CONTACTED NHTSA AND THEY PUT ME THROUGH TO DODGE WHO SPOKE WITH ME ABOUT THERE ONLY BEING ONE OPEN RECALL ON IT AND I TOLD HER ABOUT THE BALL JOINT AND SHE TOLD ME THEY WOULD COVER THE REPAIR AND TOW AND SENT A TOW TRUCK AND TOWED IT TO MOTOR VILLAGE BUT DID NOT TELL THEM THAT THEY WOULD BE COVERING THE BALL JOINT WORK SO THEY TOLD ME TO HAVE DODGE CONTACT THEM IN THE MORNING. WHEN I DID CONTACT DODGE, THE FIRST REP COULDN'T GET THROUGH AND SO SHE OPENED A CASE. I THEN CALLED MOTOR VILLAGE TO GET THE SERVICE ADMIN'S PHONE NUMBER TO GIVE TO DODGE AND WHEN I CONTACTED DODGE THE 2ND TIME, I WAS INFORMED THAT NOW THEY WOULD NOT BE COVERING IT AND THAT THEY ARE SORRY FOR THE MISUNDERSTANDING. THEY ALSO WON'T BE TOWING IT BACK EITHER AND I DO NOT HAVE MONEY TO DO SO AS I AM FACING EVICTION AND JUST PURCHASED THAT CAR TO GET READY TO MOVE AND NOW I HAVE NO IDEA WHAT TO DO. I WOULD NOT HAVE SENT IT TO DODGE IF THEY DIDN'T REPRESENT THEY WOULD FIX THE BALL JOINT AND NOW ALL I HAVE FROM THEM IS AN APOLOGY FOR THE MISUNDERSTANDING AND NO WAY TO FIX OR GET MY CAR THAT I JUST PURCHASED OUT.
Jul 15, 2016
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, AN ABNORMAL NOISE WAS PRESENT COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DRIVER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
May 10, 2016
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SHOOK. WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE FRONT WHEELS. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 195,000.
May 05, 2015
CLUNKING WHEN TURNING. *TR
Jan 23, 2015
+ 205 more complaints for this component
POWER TRAIN
79 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE GEAR SHIFTER COULD BE MOVED WITHOUT DEPRESSING THE BRAKES FIRST. A LOCAL MECHANIC DIAGNOSED THAT THE NEUTRAL SAFETY SWITCH WAS DEFECTIVE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 133,340.
Jan 06, 2012
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE COULD BE SHIFTED OUT OF PARK EVEN WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A PIN WITHIN THE GEAR SHIFT MECHANISM WAS BENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000. UPDATED 01/10/12*LJ
Dec 29, 2011
I WAS DRIVING MY 2001 DODGE DURANGO TO WORK ONE DAY WHEN IT DIED AT AN INTERSECTION. I TRIED TO START IT FOR ABOUT THREE MINUTES BEFORE IT FINALLY TURNED BACK ON. I GOT TO MY DESTINATION, THEN ON THE WAY BACK IT STALLED OUT THREE MORE TIMES IN A ROW. I MANAGED TO GET IT TO A SAFE PARKING LOT. THAT WEEKEND I WENT TO GET IT WITH MY WIFE FOLLOWING ME, AND MADE IT HOME SAFELY, WHERE IT SAT IN MY DRIVEWAY UNTIL I COULD REPLACE THE FUEL PUMP. THEN, ON NOVEMBER 16, 2011, I WAS DRIVING TO WORK WHEN IT STALLED OUT AGAIN. OBVIOUSLY IT WASN'T THE FUEL PUMP, AND AFTER DOING MORE RESEARCH AND CALLING THE LOCAL DODGE DEALER I FOUND OUT THAT IT WAS PROBABLY THE PCM (POWERTRAIN CONTROL MODULE). APPARENTLY THERE HAS BEEN A BIG PROBLEM WITH DODGE DURANGO'S AND DAKOTA'S STALLING OUT DUE TO MALFUNCTIONS OF THE PCM. *TR
Nov 17, 2011
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THE FOUR WHEEL DRIVE SELECTOR SWITCH WOULD NOT ENGAGE THE TRANSFER CASE. THIS WOULD CAUSE THE VEHICLE TO ROLL AWAY UNEXPECTEDLY IF THE SWITCH WAS NOT ENGAGED. THE DEALER ADVISED REPROGRAMMING THE TRANSFER CASE CONTROL MODULE. ALTHOUGH THERE WAS A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER 01V077000: POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: COLUMN SHIFT) THE MANUFACTURER ADVISED HIS VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE 81,000.
May 06, 2010
HAVE A LOUD HUMMING SOUND COMES FROM THE FRONT STARTS ABOUT 30MPH AND GETS LOUDER AS SPEED IS INCREASED. ALSO HAVE A CONTINUOUS CHIME WHILE DRIVING IN FORWARD OR REVERSE. I HAVE TAKEN IT TO MANY MECHANICS INCLUDING DEALERS AND THEY SAY THERE'S NOTHING THEY CAN DO. *TR
Jan 19, 2010
+ 74 more complaints for this component
ELECTRICAL SYSTEM
56 complaints
IN THE PAST YEAR MY ENTIRE ELECTRICAL SYSTEM HAS GONE HAYWIRE. FIRST MY PASSENGERS ALL LOST THEIR ABILITY TO USE WINDOW CONTROLS, ONLY THE DRIVER HAS CONTROL, BUT EVERY ONCE IN A WHILE IT WILL WORK, PRETTY RANDOM. THEN MY LEFT HEADLIGHT WENT OUT. NOT THE BULB, THE ENTIRE HEADLAMP STOPPED WORKING, AND IF I SWITCH TO MY HIGH BEAMS THE RIGHT ONE WON'T WORK. AND NOW MY READ PASSENGER BREAK LIGHT WON'T COME ON. ALSO AFTER I TURN OFF MY CAR COMPLETELY, ONCE IN A WHILE ABOUT 30 SECONDS LATER THE RADIO WILL COME BACK ON BY ITSELF! WE CANNOT FIGURE OUT HOW TO FIX ANY OF IT. WE'VE TRIED EVERYTHING! ALL OF THIS HAPPENS WHILE CAR IS IN MOTION, PARKED AND STATIONARY
Apr 13, 2021
HEADLIGHTS, DASH LIGHTS, AND TAIL LIGHTS FLICKER INTERMITTENTLY. STARTS SLOWLY WHEN LIGHTS ARE TURNED ON AND FREQUENCY GRADUALLY INCREASES.
Apr 19, 2017
I HAD A FIRE START IN MY RIDE FROM A ELECTRICAL WIRING THAT LOCATED UNDER THE MIDDLE SEAT FRONT .IT BURNT MY SEATS FLOOR N PERSON ITEMS .ME N MY SON 5 YES OLD WAS GETTING OUT AT WALMART WHEN THIS HAPPENED. HAD 2 GUY HELP PUT OUT THE FIRE. NOW I HAVE NO RADIO IN LIGHTS DASH LIGHTS CIG LIGHTER FOR PHONE CHARGER .
Mar 22, 2017
THIS VEHICLE AND JUST ABOUT EVERY OTHER DURANGO AND SIMILAR MAKE DODGE FROM 2001 TO 2005 HAS A BLOWER RELAY AND HARNESS UNDER THE DASH THAT OVERHEATS. IT MELTS THE PLASTIC CAUSES SMOKE IN THE VEHICLE AND CAN CAUSE A FIRE. CHRYSLER HAS A FIX FOR IT FOR ABOUT $100.00 JUST FOR THE PART NOT INCLUDING LABOR WHICH IS ABOUT 2 HOURS. WHEN IT HAPPENED TO ME THE RELAY HAD FALLEN OUT OF ITS PLACE IN THE BLOWER AND LANDED ON MY WIFE'S BURNING HER FOOT. WHY SHOULD THE CONSUMER HAVE TO PAY FOR A DEFECT THAT CAN CAUSE INJURY OR IF SOMEONE PANICS AND ACCIDENT THERE HAS TO BE THOUSANDS AND THOUSANDS OF THESE VEHICLES WITH THE SAME PROBLEM. I DECIDED TO LOOK IN THE JUNK YARDS FOR THIS PROBLEM AND TURNS OUT EVERY VEHICLE IN THIS YEAR RANGE HAS THE EXACT PROBLEM.NOT A COUPLE EVERY ONE OF THEM. *TR
Jan 22, 2015
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED, WHICH WOULD ILLUMINATE AND POWER OFF SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 92,000.
Aug 14, 2012
+ 51 more complaints for this component
ENGINE AND ENGINE COOLING
41 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT SHE HEARD A LOUD CLUNKING AND GRINDING NOISE COMING FROM THE VEHICLE AND FELT VIBRATION WHEN SHE ACCELERATED. ALSO, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THERE WAS AN EVAP CONTROL SYSTEM LEAK. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE DRIVE SHAFT FAILED AND NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 131,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Nov 14, 2011
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT WAS DRIVING APPROXIMATELY 30-50 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE SECURITY, CHECK GAUGES AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATE ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS THEN INSPECTED BY A DEALER AND THEY ADVISED THAT THEN FAILURE COULD HAVE BEEN CAUSED BY THE FUEL PUMP, BATTERY OR IGNITION SWITCH. ALL OF WHICH WERE REPAIRED TO NO AVAIL. THE FAILURE WOULD RECUR ON AN INTERMITTENT BASIS. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000. THE VIN WAS UNAVAILABLE.
Apr 14, 2011
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE NOTICED THAT THE OIL PRESSURE GAUGE SUDDENLY DROPPED TO 0. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED IT AND INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE OIL SENDING UNIT, THE PUMP, AND THE OIL PAN SCREEN. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.
Dec 27, 2010
SINCE 2007, HAVE HAD MANY PROBLEMS WITH OVERHEATING. ONE TIME TO THE POINT IT WARPED BOTH HEADS AND HAD TO HAVE THE ENGINE REBUILT. HAVE REPLACED WATER PUMP, RADIATOR, THERMOSTAT (3 TIMES), CLUTCH FAN. WHEN THE HEADS WARPED, THE UPPER RADIATOR HOSE SHEARED APART AND I SAW NO CHECK ENGINE LIGHT (CEL) AND THE TEMPERATURE GAUGE NEVER WENT ABOVE HALF-WAY. PERSONALLY I THINK IT'S JUST A BAD DESIGN. THE UPPER RADIATOR HOSE CONTAINS THE RADIATOR CAP, AND IT'S STILL NOT THE HIGHEST POINT IN THE "CLOSED" SYSTEM, THUSLY THERE IS ALWAYS AIR WHICH NEVER PURGES INTO THE OVERFLOW TANK. EVERYTIME I CHECK RADIATOR FLUID THEIR IS NONE IN THE UPPER RADIATOR HOSE. THE FLUID HAS TO BE GOING SOMEWHERE, ALTHOUGH I NEVER SEE ANY UNDER THE VEHICLE. I HAVE READ IN INTERNET FORUMS OF MANY PEOPLE HAVING THIS SAME ISSUE. IT'S NOT YEAR SPECIFIC, NOR IS IT ENGINE MODEL SPECIFIC. THERE IS AN UNDERLYING ISSUE THAT DODGE ISN'T ADDRESSING, OR HAS KEPT FROM THE GENERAL PUBLIC TO AVOID HAVING TO REPLACE 500,000 ENGINES. I LOVE MY VEHICLE. I LOVE THE WAY IT DRIVES AS WELL AS IT'S APPEARANCE. THIS IS QUITE AN ANNOYANCE. IT HAS DEPLETED WHAT LITTLE SAVINGS MY FAMILY HAS TO INSURE THAT OUR DAILY-DRIVER OF A VEHICLE WILL BE GETTING US FROM POINT A TO POINT B. WE HAVE REFRAINED FROM TAKING THIS VEHICLE ON ANY TYPE OF TRIP OUTSIDE OUR METRO AREA FOR THIS REASON ALONE. *TR
Jul 25, 2010
2001 DODGE DURANGO ENGINE BLEW ON HWY WHILE MY DAUGHTER AGE 12 WERE GOING TO MISSOULA. *TR
Oct 01, 2009
+ 36 more complaints for this component
SERVICE BRAKES, HYDRAULIC
30 complaints
VEHICLE WOULD GIVE OFF A WARNING LIGHT FOR THE ABS SYSTEM INTERMITTENTLY. WHILE DRIVING APPROXIMATELY AT A SPEED OF 55 MPH, THE LIGHT CAME ON. THE DRIVER NEED TO APPLY NORMAL BRAKING ACTION FOR TRAFFIC. VEHICLE PULLED SLIGHTLY TO THE RIGHT. DRIVER CORRECTED, THEN VEHICLE WENT INTO AN UNCONTROLLED SLIDE WHERE REAR OF VEHICLE SLID TO LEFT OF DRIVER UNTIL VEHICLE WAS TURNED 180 DEGREES OPPOSITE ORIGINAL DIRECTION, AND PROCEEDED TO SLIDE OFF HWY COMING TO REST IN FIELD. VEHICLE STAYED UPRIGHT AND INCURRED NO OBVIOUS DAMAGE. DRIVER DROVE VEHICLE APPROX. 5-6 MILES AFTER THAT WITHOUT INCIDENT AND ABS LIGHT WAS OUT DURING THAT REMAINING TIME. VEHICLE TOWED TO REPAIR SHOP. REPAIR TECHNICIAN RAN CODES FROM THE VEHICLE COMPUTER AND ASCERTAINED THAT BOTH THE THE ABS MODULE AND SPEED SENSOR OF REAR WHEEL NEEDED REPLACEMENT. ORIGINAL PARTS SHOULD BE AVAILABLE FOR INSPECTION. *KB
Aug 03, 2011
THE PIN THAT HOLDS THE BRAKE PEDDLE ARM TO THE MASTER CYLINDER BROKE OFF CAUSING ME TO SLAM INTO THE DRIVER IN FRONT OF ME. CAUSING $3,483.77 DAMAGES TO MY CAR AND ABOUT $1,000 TO THE OTHER VEHICLE. I WAS VERY LUCKY THAT NO ONE WAS INJURED OR KILLED IN THE ACCIDENT HAD THIS HAPPENED ON THE HIGHWAY AT SPEED.
Oct 30, 2010
WE ARE ABLE TO SWITCH INTO REVERSE WITHOUT HAVING YOUR FOOT ON THE BRAKE. WE ARE CAREFUL TO MAKE SURE IT ISN'T ACCIDENTALLY CHANGED INTO REVERSE WHILE IN FORWARD MOTION. *TR
Mar 12, 2008
THE ABS AND PARKING BRAKE LIGHTS ON THE CONTROL PANEL STAY ON AFTER STARTING THE VEHICLE. I HAVE BEEN TOLD THE ABS CONTROL MODULE NEEDS TO BE REPLACED AND THAT IF NOT THE BRAKES HYDRAULICS COULD BRAKE AND CAUSE BRAKE FAILURE. THIS IS NOT A COMMON REPAIR AND SHOULD BE LOOKED INTO AS A RECALL FOR BRAKE FAILURE. *JB
Sep 26, 2007
ABS AND BRAKE WARNING LIGHTS ILLUMINATE INTERMITTENTLY WHILE DRIVING DISABLING ABS FEATURE. TAKEN TO DEALER FOR CHECK AND REVEALED DEFECTIVE ABS MODULE. VEHICLE IS 2001 DODGE DURANGO WITH APPROXIMATELY 50,000 MILES ON IT IN EXCELLENT CONDITION. *NM
Nov 11, 2006
+ 25 more complaints for this component
AIR BAGS
25 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH IN RAINY WEATHER, THE VEHICLE SWERVED SEVERAL TIMES. THE CONTACT APPLIED THE BRAKE AND LOST CONTROL OF THE VEHICLE, ENTERING THE ONCOMING TRAFFIC LANE AND CRASHING HEAD-ON INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.
Mar 09, 2012
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT WAS DRIVING 40 MPH WITH THE CRUISE CONTROL ACTIVATED WHEN THE AIR BAG WARNING LAMP ILLUMINATED, THE HORN BECAME INOPERABLE AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLOCK SPRING WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 66,500. UPDATED 9/20/11 *CN UPDATED 10/26/11.* JB
Aug 23, 2011
WAS DRIVING ON AN ON RAMP OF A BRIDGE. THE BACK OF THE TRUCK CAME AROUND TO THE FRONT AND THEN CRASHED INTO THE SIDE OF THE BRIDGE. THE TRUCK CRASHED AND TURNED OVER. AIR BAGS NEVER DEPLOYED. *TR
Mar 07, 2011
TL - THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE TRAVELING 20 MPH THE CONTACTS VEHICLE WAS STRUCK IN THE FRONT END BY A NEARBY VEHICLE, HOWEVER NONE OF THE AIRBAGS IN THE CONTACTS VEHICLE HAD DEPLOYED. NONE ONE WAS INJURED AND THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 116000. BML
Oct 05, 2010
AIR BAGS DID NOT DEPLOY IN DIRECT FRONT END COLLISION, BUMPER, GRILLE, FAN AND MOTOR WERE PUSHED BACK BUT AIRBAGS DID NOT DEPLOY. WORRIED THAT I HAVE BEEN DRIVING A VEHICLE FOR 4 YEARS WITH FAULTY AIRBAGS. HURT KNEE,WRIST, BACK AND HAND. *TR
Feb 09, 2009
+ 20 more complaints for this component
SEATS
23 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS INDEPENDENTLY MOVED FORWARD AND BACKWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (DEPENDABLE DODGE, LOCATED AT 21415 ROSCO BLVD, CANOGA PARK, CA 91304) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE SEAT TRACK ASSEMBLY WAS DETERIORATED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8.
Jul 21, 2017
I PURCHASED THIS VEHICLE NEW DECEMBER 2000. WHEN DRIVING APPROXIMATELY 30MPH THE DRIVER AND PASSENGER SEATS MOVE UP AND DOWN MOTION, WHEN CAR STOPS, THE SEATS COME AT REST. THE PASSENGER SEAT IS WORSE THAN DRIVERS SIDE. THE AIR BAG WARNING LIGHT DINGS & ILLUMINATES AND THEN GO BACK OFF..
Sep 17, 2015
PURCHASED USED FROM DODGE DEALER. FRONT ELECTRIC SEATS (DRIVER AND PASSENGER) ROCK WITH EVERY MOVEMENT. CHECKED RECALLS LIST AND MANUFACTURER HAS NEVER ADDRESSED THIS PROBLEM. I DIDN'T KNOW THAT OTHER OWNERS HAD THIS PROBLEM UNTIL READING COMPLAINTS. CURRENT MILEAGE 117,000. DID NOT NOTIFY MFR. *TR
Sep 16, 2014
WHEN TURNING INTO A CHURCH PARKING LOT FOR A WEDDING. THE DURANGO WAS STRUCK FROM BEHIND (AT ABOUT 40 MPH) AND THE DRIVER SEAT BROKE AND I WAS LAID BACK UNABLE TO REACH THE BRAKE PEDAL OR STEERING WHEEL. THE DURANGO TRAVELED APPROX 20 FEET BEFORE HITTING A PARKED JEEP. THE PASSENGER AND I BOTH RECEIVED INJURIES AND CURRENTLY UNDER CARE. DODGE NEEDS TO DO A RECALL ON THE FAULTY PARTS IN THE DRIVER ELECTRIC SEATS THAT ARE CAUSING THE ROCKING BACK AND FORTH CAUSING THE MOUNTING BRACKETS TO FAIL AND BRAKE. I HAVE SEEN NOT POSTS OF DEATHS OCCURRING BUT IT IS JUST A MATTER OF TIME BEFORE IT DOES. WE WERE VERY LUCKY. *TR
Dec 14, 2012
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, BOTH DRIVER AND PASSENGER SEATS WERE NOT STATIONARY AND WOULD MOVE OUT OF PLACE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE ELECTRIC MOTOR NEEDED TO BE REPLACED FOR BOTH SEATS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 165,000.
Nov 14, 2012
+ 18 more complaints for this component
STEERING
18 complaints
I NOTICED A SMALL LEAK COMING FROM MY DURANGO. IT APPEARED TO BE POWER STEERING FLUID. DUE TO BAD WEATHER, I WAS UNABLE TO CHECK INTO THE SITUATION FURTHER. THE NEXT DAY THE LEAK WAS MUCH WORSE. THE POWER STEERING RESERVOIR WAS EMPTY. I FILLED IT UP AND DROVE IT ABOUT 5 MILES AND CHECKED IT AGAIN. IT WAS EMPTY. THERE ARE TWO LINES BETWEEN THE POWER STEERING PUMP AND PINION. THE LEAK IS COMING FROM THE PRESSURE SIDE OF THE TWO LINES. FAILURE OF POWER STEERING MAY CAUSE SOMEONE TO LOSE CONTROL OF THE VEHICLE CAUSING AN ACCIDENT. THERE IS A RUBBER ISLOLATOR BETWEEN THE PRESSURE LINE AND RETURN LINE. IT APPEARS TO BE THE SAME PROBLEM THAT WAS ON THE '98 DURANGO'S BRAKE LINE ISSUE. THE PRESSURE LINE RUSTED UNDER THE RUBBER ISOLATOR CAUSING THE LEAK OF STEERING FLUID. THE PRESSURE LINE MUST BE REPLACED. I HAVE THE OLD PRESSURE LINE. *NM
Sep 04, 2006
DT: RACK AND PINION HAD TO BE REPLACED. CALLER BELIEVED THEY SHOULD NOT HAVE TO PAY FOR IT. DEALER REPLACED LEAKING RACK AND PINION AND THE LINE POWER OF THE STEERING. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
Jun 16, 2005
I WAS DRIVING ON A HIGHWAY OFFRAMP AT APPROXIMATELY 45 MPH. THE STEERING WHEEL LOCKED FOR APPROX 3 SECONDS. IT THEN UNLOCKED ALLOWING ME TO REGAIN CONTROL OF THE VEHICLE. THE STEERING CONTINUED TO LOCK AND UNLOCK PERIODICALLY. THE CAUSE WAS THE POWER STEERING PUMP. HOWEVER, THIS INCIDENT WAS DIFFERENT FROM THE NORMAL SITUATION WHERE POWER STEERING FAILS BECAUSE THE STEERING WAS ALSO SUBSTANTIALLY AFFECTED AT SPEED AND NOT JUST WHEN THE VEHICLE IS AT A VIRTUAL STANDSTILL. MY MILEAGE IS APPROX 65000.*AK
Dec 20, 2004
DRIVING 2001 DODGE DURANGO WITH 36,000 MILES ON I-295 N IN NEW JERSEY GOING 45-55MPH - STEERING SUDDENLY FAILED - CAR WILDELY WENT TO LEFT SLAMMING INTO GUARD RAIL. *AK
Sep 21, 2004
WHILE DRIVING 12 MPH FRONT PASSENGER SIDE OUTER TIE ROD SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Aug 25, 2004
+ 13 more complaints for this component
VISIBILITY
16 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE MOTOR FOR THE HEATER BLEW HOT AIR AND HE SMELLED MELTING WIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE RESISTER, THE WIRING HARNESS, AND THE BLOWER MOTOR HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERSONALLY REPAIRED THE VEHICLE BY REPLACING THE RESISTER, THE WIRING HARNESS AND THE BLOWER MOTOR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE.
Jan 22, 2013
2001 DODGE DURANGO. IN 2007 MY FRONT DRIVER'S WINDOW WENT 1/2 WAY DOWN AND WOULDN'T GO BACK UP. I HAD TO REPLACE THE REGULATOR W/ THE MOTOR. AT AN EXPENSE OF ABOUT $200. THE MECHANIC SAYS THIS IS A HUGE PROBLEM HE SEES W/ THIS VEHICLE. IN 2008 THE SAME WINDOW IS OUT AGAIN AND SO ARE MY BACK TWO WINDOWS NOW. I CAN HEAR MY FRONT PASS. WINDOW DOING THE SAME SO I HAVE STOPPED USING ALL WINDOWS. THIS IS A COSTLY THING REPLACING EVERY WINDOW ONCE A YEAR. WHY CANT THEY MAKE AN EFFECTIVE PART THAT IF REPLACED WILL LAST. YOU SHOULDN'T HAVE TO DO THIS EVERY YEAR. PLEASE CHECK INTO THIS MALFUNCTION. I SEE DODGE DURANGOS WINDOWS TAPED UP ALL OVER TOWN. OBVIOUSLY OTHER'S ARE EXPERIENCING THIS SAME PROBLEM. *TR
Jan 29, 2009
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE WIRING HARNESS THAT CONNECTS TO THE BLOWER MOTOR RESISTER BURNED AND NO LONGER WORKS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FILLED UP WITH SMOKE AND THE CONTACT SMELLED SOMETHING BURNING. THE WIRING HARNESS WAS REPLACED TWICE WITHIN TWO YEARS. THE DEALER STATED THAT THE PARTS FOR THE HEATER WERE UNAVAILABLE AND WOULD POSSIBLY REMAIN THIS WAY UNTIL JANUARY 16, 2009. THE FAILURE MILEAGE WAS 133,000.
Jan 08, 2009
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN ISSUE WITH HER DRIVER'S SIDE WINDOW. IT WOULD ROLL DOWN, BUT NOT BACK UP. THE DEALER REPLACED THE DRIVER'S SIDE WINDOW REGULATOR IN SEPTEMBER OF 2008 AT THE COST OF $431.89. HOWEVER, IN DECEMBER OF 2008, THE PASSENGER AND DRIVER'S SIDE SECOND ROW WINDOWS BOTH EXPERIENCED THE SAME FAILURES. SHE DID NOT TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 99,748 AND FAILURE MILEAGE WAS 93,515.
Dec 16, 2008
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED RAISE THE FRONT DRIVER SIDE WINDOW, BUT IT JAMMED AND FELL BACK INTO THE DOOR. THE WINDOW WOULD NOT FUNCTION AFTERWARDS. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE WINDOW AND TWO REAR WINDOWS. THE MANUFACTURER STATED THAT THIS WAS A COMMON FAILURE. THEY FURTHER STATED THAT THE REGULATOR NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT PLACED SCREWDRIVERS IN THE WINDOWS TO HOLD THEM UP, AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND CURRENT MILEAGE WAS 108,000. UPDATED 06/09/08 *BF
May 14, 2008
+ 11 more complaints for this component
STEERING,SUSPENSION
13 complaints
I PURCHACED A 2001 D0DGE DURANGO USED ABOUT A MPNTH AGO AND ALREADY I WAS DRIVING TO TOWN AND THE DRIVER SIDE WHEEL FELT LIKE IT WAS WOBLING AND HAD A ROAR. PULLED OVER DIDNT SEE ANYTHING , SO WENT ON HOME TOOK IT TO GATEWAY AND WAS TOLD IT WAS THE BALL JOINT. NOW IM PAYING PAYMENT ON A VEHICLE I CANT DRIVE.
Nov 25, 2017
WHEN I BOUGHT THE TRUCK I PUT ON A NEW SET OF TIRES AND HAD THE ALIGNMENT DONE AT A FIRE STONE ON 8/16-21/2008. THE FIRE STONE TOLD ME MY BALL JOINTS WERE GOING OUT. AND THEY SAID THE GOOD NEWS IS THAT THEY ARE UNDER RECALL. I TOOK IT TO THE DEALER THEY LOOKED UP THE VIN. # AND CHARGED ME LITTLE OVER $60.00. IN THE END THEY TOLD ME THAT THE SERVICE WAS DONE ALREADY AND TOLD ME THE MILES THAT IT WAS DONE AT. AT THAT TIME I STILL HAD 20,000 MILES TO GO BEFORE I HIT THAT AMOUNT. THE SHOP MANAGER TOLD ME THAT "SOMEONE MUST HAVE PUT THE WRONG MILES IN BECAUSE WE CHECK IT AND THERE DONE THAT IS WHY WE ARE CHARGING YOU A FEE. SO I WENT TO ANOTHER DEALER AND ASKED THEM. THEY LOOKED UP THE VIN.# AND SAID "THIS SERVICE HAS ALREADY BEEN DONE AND IF THEY TAKE IT IN IT WILL JUST COST ME ANOTHER $60.00." I CONTACTED CHRYSLER AND TOLD THEM MY STORY AND ASKED THEM ABOUT ALL THE WEAR AND TEAR THAT THESE BAD BALL JOINTS ARE CAUSING. THEY SAID THAT THE SERVICE WAS DONE AND THERE IS NOTHING THAT THEY CAN DO. 1YEAR LATER AND 1 SET OF TIRES, ON 5/20/07 I LOOKED MYSELF UNDER THE TRUCK AND LOOKED FOR WHAT THE FIRE STONE MANAGER TOLD ME TO LOOK AT. JUST TO FIND THAT THE SERVICE HAD NEVER BEEN DONE. THE REASON I DID THIS, BECAUSE FIRE STONE WOULD NOT REPLACE THE TIRES DUE TOO POOR UPKEEP. I HAD MOVED TO PINEVILLE LA WHEN ALL THIS TOOK PLACE. I WENT IN TO A DEALER THERE AND TOLD THEM MY STORY AND ASKED IF THEY WOULD LOOK AT THE PICTURES THAT I TOOK. THEY SAID YES AND THEY SAID THE SERVICE HAD NOT BEEN DONE ,SO THE CHECK INTO IT AND THE DEALER (WEST SIDE IN ILLINOIS HAD IT IN THE COMPUTER AS DONE ON THERE SITE.) THEY PUT IN THE WRONG VIN# . THE DEALER IN LA DID THE RECALL, BUT I AM OUT $60.00 , 1 SET OF TIRES, COST AND WORK OF THE LOWER BALL JOINTS (DUE TO UPPER BALL JOINTS GOING OUT) AND ALL THAT TIME RUNNING AROUND. WHAT SHOULD I DO ? A LAWYER COST TOO MUCH! AND NOW I HAVE THE RECALL ON THE STEERING COLUMN GEAR SHIFT BLOCKER. *TR
Feb 05, 2008
IN THE EARLY MORNING HOURS OF 5/27 THE RIGHT FRONT LOWER WHEEL BEARING OF MY 2001 DODGE DURANGO SUDDENLY SEPARATED WITHOUT WARNING CAUSING THE WHEEL TO COME LOOSE FROM THE VEHICLE. THE CAUSED THE DURANGO TO VEER TO THE RIGHT AND CRASH INTO TWO PARKED CARS. THE WHEEL, AXLE, BEARING, RACK AND PINION AND ASSOCIATED PARTS ARE BEING REPLACED. OLD PART WILL BE SAVED. *JB
May 31, 2006
I HAVE A 2001 DODGE DURANGO THAT HAS PREMATUE WEARING OF TIE RODS AND BUSHINGS. I TRIED CONTACTING MY DEALERSHIP AND THEY WILL NOT COVER THIS BECAUSE OF 60,000MILES. I STARTED NOTICEING PROBLEMS AT 7,000 MILES WHEN MY TIRES STARTED TO WEAR PREMATURE. I TOOK THE CAR BACK TO THE DEALER AND THEY JUST REALINED THE VEHICLE. I AM ON MY THIRD SET OF TIRES ALREADY. BRAKES PLUS WON'T REALIGN THE CAR BECAUSE EVERYTHING IS SO WORN OUT. PLEASE ADVISE ME, I HAVE TO FIX THIS AND NOBODY WILL COVER THE COSTS. WHAT DO I DO.???*AK
Mar 15, 2005
I RECENTLY HAD NEW TIRES PUT ON MY DURANGO AND WAS GOING TO HAVE A ALIGNMENT DONE. AT THAT TIME I WAS INFORMED THAT MY RIGHT UPPER BALL JOINT AND RIGHT TIE ROD NEEDED TO BE REPLACED DUE TO EXCESSIVE WEAR. THIS SEEMS TO BE HAPPENING TO MOST OF THE DODGE LIGHT TRUCKS AND SUV'S AND IS OBVIOUSLY A DEFECT IN THE PRODUCT. I DID NOT HAVE THE REPAIR DONE AT THE TIME. IT IS TO COSTLY TO BUY BOTH TIRES AND HAVE TO DO THE REPAIRS AT THE SAME TIME ESPECIALLY AROUND CHRISTMAS. I FEEL THAT THIS IS THE RESPONSIBILITY OF DODGE TO CORRECT THE OBVIOUSLY DEFECTIVE EQUIPMENT.*AK
Dec 14, 2004
+ 8 more complaints for this component
VEHICLE SPEED CONTROL
10 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED FORWARD AT 30 MPH WITHOUT WARNING. THE FAILURE RECURRED ON FIFTEEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Sep 23, 2014
S10 APPROPRIATE HANDLING RE TOYOTA THROTTLE CONTROL PROBLEM OWNER OF A 2001 DODGE DURANGO SLT EXPERIENCE SIMILAR PROBLEM. *KB THE CONSUMER STATED HE EXPERIENCED A SERIES OF UN-COMMANDED RPM SURGES WHILE IN AND OUT OF CRUISE CONTROL. THE SURGE WOULD BE AS MUCH AS 800 RPM AND ALMOST RESULTED IN AN ACCIDENT MORE THAN ONCE. IT TOOK THE DEALER FIVE SERVICE CALLS TO FINALLY DISCOVER THE PROBLEM. THE DISCOVERY HAPPENED ONLY AFTER THE CHECK ENGINE LIGHT STAYED ON LONG ENOUGH FOR THE SERVICE DEPARTMENT TO DOWNLOAD AN ERROR CODE FROM THE POWERTRAIN CONTROL MODULE (PCM). THE SURGE WAS CAUSED BY A FAILING AND/OR FAILED THROTTLE POSITION SENSOR (TPS). THE TPS RECENTLY FAILED AGAIN, BUT THIS TIME THE SURGES DID NOT EXCEED 300 RPM BEFORE THE SOURCE OF THE FAILURE WAS CONFIRMED. AS IN THE INITIAL FAILURE, AND EVEN THOUGH THE TPS WAS SUSPECT, THE SERVICE DEPARTMENT WAS NOT ABLE TO IDENTIFY THE PROBLEM UNTIL THE CHECK ENGINE LIGHT CAME ON. THE CONSUMER BELIEVED THE PCM WAS NOT PROGRAMMED TO DETECT A FAILING TPS. AS A RESULT, THE PCM CONTINUED TO REACT TO SPURIOUS SIGNALS FROM THE TPS, RESULTING IN UN-COMMANDED RPM INCREASE WHICH CONTINUED UNTIL A HARD FAILURE OF THE TPS WAS DETECTED. *JB
Mar 04, 2010
THE CRUISE CONTROL IN MY 2001 DODGE DURANGO ACCELERATES AND BRAKES CONSTANTLY. SINCE IT IS OUT OF WARRANTY, I WILL HAVE TO PAY FOR REPAIRS SINCE THERE WAS NOT A RECALL THAT I AM AWARE OF. *JB
Oct 15, 2007
VERY FRUSTRATING INTERMITTENT PROBLEM WITH RPM FLUCTUATING UP AND DOWN WHEN I HAVE NOT, AND I REPEAT NOT, MOVED MY FOOT DOWN ONTO THE ACCELERATOR. HAPPENS MORE OFTEN WHEN CRUISE CONTROL IS IN USE. SERVICE ENGINE LIGHT COMES ON THEN DISAPPEARS. VERY SCARY, HAVE ALMOST CRASHED A FEW TIMES WHEN VEHICLE ACCELERATES RAPIDLY. WORST THING IS THE PROBLEM CAN'T ALWAYS BE REPRODUCED FOR ANYONE TO BELIEVE ME!!!!! *TR
Sep 10, 2007
VEHICLE STEADILY ACCELERATED WITHOUT APPLYING THE ACCELERATION PEDAL. WHEN TAKEN TO GET SERVICED THE CAUSE COULD NOT BE DETERMINED.*AK
Mar 15, 2005
+ 5 more complaints for this component
EQUIPMENT
9 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO, THE CONTACT STATED THAT UPON STARTING THE VEHICLE AND ACTIVATING THE AIR CONDITIONER, ONLY HOT AIR WOULD BLOW FROM THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE EVAPORATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. OVERHEATS WHEN IT IS OVER 85 DEGREES AND COOLANT EVAPORATOR KEEPS GOING OUT. UPDATED 10/26/2011 *LN *TR
Sep 19, 2011
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT NOTICED THE AIR CONDITIONER WOULD ONLY FUNCTION ON HIGH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE BLOWER MOTOR RESISTOR AND NOTICED THE WIRING HARNESS MELTED ONTO THE RESISTOR. THE RESISTOR WAS REPLACED TEN TIMES. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Aug 03, 2011
FAILURE ON DODGE DURANGO 2001 AIR CONDITIONING. I HAVE TALKED TO 4 OTHER PEOPLE WHO OWN A DODGE DURANGO OLDER MODELS AND I NOTICED THAT ALL OF OUR PROBLEMS ARE THE SAME; THE AIR CONDITIONING IS NOT WORKING PROPERLY. I MYSELF BROUGHT MY 2001 DODGE DURANGO TO THE DEALER MANY TIMES MORE THEN 10 TIMES. EVERY TIME IS THE SAME STORY NOTHING IS WRONG WITH THE AIR .THE AIR CONDITIONING DOESN'T WORK WHEN THE CAR IS NOT IN MOTION OR IF IT IS I HAVE TO GO FASTER THAN 50 MILES PER HOUR JUST TO GET A NICE BREEZE. *JB
Jun 03, 2006
A/C FAILED - EVAPORATOR BOX NEEDS TO BE REPLACED - LABOR COSTS ARE ASTRONOMICAL!! I HAVE BEEN TOLD THAT THIS IS A VERY COMMON PROBLEM IN THIS MODEL AS WELL AS THE DODGE INTREPID. *AK
Jun 10, 2004
AFTER A TIRE BLOW OUT, I WENT TO RETRIEVE THE SPARE ONLY TO FIND THAT IT WAS GONE. THE SPARE IN THIS VEHICLE IS LOCATED UNDER THE REAR OF THE VEHICLE, AND IS SUSPENDED BY A CABLE THAT LOWERS FROM THE TRUNK. WHEN I CHECK FOR THE SPARE, I ONLY FOUND A 4 INCH SECTION OF CABLE WITH A FRAYED END. IT APPEARS THE CABLE HAD BROKEN AND THE SPARE, WITH THE ALLOY WHEEL, MUST HAVE DROPPED TO THE GROUND AT SOME POINT. I HAD NO INDICATION THAT THIS HAD HAPPENED, AND COULD HAVE CAUSED AN ACCIDENT IF SOMEONE BEHIND ME HAD HIT THE SPARE AFTER IT BROKE LOOSE.
May 06, 2004
+ 4 more complaints for this component
WHEELS
8 complaints
THE PLASTIC WHEEL CAP THAT COVERS THE HUB KEEPS SEPARATING FROM THE WHEEL. I'VE HAD THREE REPLACED UNDER WARRANTY, THE TIRES HADN'T EVEN BEEN REMOVED FROM THE VEHICLE. THEY ARE EXPENSIVE TO REPLACE. POOR WHEEL DESIGN PREVENTS THE CAPS TO SNAP BACK INTO PLACE WHEN THEY ARE REMOVED, IE...TO BALANCE TIRES.*AK
Feb 22, 2005
THE AUTO SHOP INFORMED THE CONSUMER THAT THE FRONT PASSENGER SIDE WHEEL LUG NUT WAS LOOSE. PLEASE PROVIDED MORE INFORMATION. *JB
Dec 22, 2004
RT. FRONT WHEEL NOISE AND LOCKED-UP TURNING INTO PARKING LOT. PULLED FORWARD TURNING TO LEFT AND WHEEL FREED. DROVE 30 MILES ON HIGHWAY TO DEALERSHIP WITHOUT INCIDENT. DEALER FOUND RT. FRONT WHEEL HUB BEARINGS WORE OUT AND DANGEROUSLY AFFECTING SAFETY OF WHEEL. VEHICLE WITH 53,000 MILES AND IN SHOP ON EXTENDED WARRANTY X3 FOR CONTROL ARM/SUSPENSION REPLACEMENTS/ REAR WHEEL BRAKE CYLINDER LEAKS AND REPAIRS AND NOW RT. FRONT WHEEL HUB BEARINGS.CHRYSLER NO HELP. LUCKY TO HAVE FORSIGHT TO BUY EXTENDED WARRANTY. NOW WITH LACK OF TRUST OF VEHICLE. *AK
May 13, 2004
VEHICLE LUGS:NUTS WERE TOO TIGHT, CAUSING THE LUG:NUTS TO SNAP OFF. DEALER NHOTIFIED. *AK
Jul 10, 2003
THE VEHICLES RIGHT REAR WHEEL LUG NUTS CAME OFF WHICH CAUSED THE WHEEL TO DISCONNECT FROM THE VEHICLE WHILE DRIVING. *NLM
Apr 15, 2003
+ 3 more complaints for this component
ENGINE
7 complaints
The contact owns a 2001 Dodge Durango. The contact stated that upon start of the vehicle; an abnormal clanking sound was coming from the vehicle. An independent mechanic was notified of the failure and informed the contact that the failure was most likely related to a defective rod bearing. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 217,000.
Sep 18, 2023
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN UNUSUAL NOISE WHEN MAKING A TURN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 195,922.
Dec 11, 2017
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, AN UNKNOWN LIQUID SPLASHED ONTO THE WINDSHIELD BEFORE THE THERMOSTAT GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER AND OBSERVED UNDER THE HOOD THAT THE COOLANT WAS LOW. THE COOLANT WAS REFILLED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAN CLUTCH, ELECTRIC FAN, RADIATOR CAP, SERPENTINE BELT, AND THERMOSTAT WERE REPLACED. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT FOUND. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 212,282.
Mar 30, 2016
INTAKE OR EXHAUST VALVE FELL OUT OF # 2 CYLINDER .FAULTY VALVE SEATS ACCORDING TO THE ENGINE COMPANY, THE ORIGINAL CHRYSLER DESIGN PRESSES THE VALVE SEATS INTO THE CYLINDER HEADS. THE PROBLEM RESULTS WHEN THE POWDERED METAL THE VALVE SEATS ARE MADE OF EXPANDS, CAUSING IT TO DROP INTO CONTACT WITH THE VALVE AND PISTONS, WHICH LEADS TO CATASTROPHIC FAILURE. IN THIS PROCESS THE SEAT BREAKS INTO MANY PIECES CAUSING DETERIORATION OF THE PISTON, CYLINDER WALL, VALVE AND CYLINDER HEAD. HTTP://WWW.TORQUENEWS.COM/397/TWO-FATAL-FLAWS-RUINING-CHRYSLER-ENGINES-CATASTROPHIC-BREAKDOWNS
Sep 24, 2015
THE ENGINE CONTINUE TO LEAK OIL NEAR THE HEAD GASKET AND THERE IS WATER COMING OUT OF THE TAIL PIPE AND CONTINUE TO LEAK COOLANT. CAN NOT DRIVE LONG DISTANCE WITHOUT LOOSING THE COOLANT. HAD TO BE TOWED OFF THE FREEWAY DUE TO THIS HAPPENING. I WAS TOLD NEED POSSIBLE NEW ENGINE AND THIS IS PROBLEM WITH DODGE ENGINE. *TR
Jan 27, 2015
+ 2 more complaints for this component
UNKNOWN OR OTHER
6 complaints
DUE TO MY CURRENT LOCATION, THERE IS NO DEALERSHIP IN THE MIDDLE EAST THAT CAN PERFORM THE REQUIRED MAINTENANCE TO COMPLETE THE RECALL. ONCE I AM LOCATED BACK IN CONUS, I'LL BE ABLE TO GET THE VEHICLE TO THE MANAFACTURER TO HAVE THEM COMPLETE THE RECALL.
Jul 10, 2017
I BOUGHT IT IN MARCH 2008 WITH APPROX 75,000 MILES. AFTER A COUPLE MONTHS IT STARTED TO GET LOUD AND THE AIR WOULDN'T BE AS HOT WHEN NOT IN MOTION. EVERY TIME YOU START IT UP OR ACCELERATE IT SOUNDS LIKE LOUD EXHAUST. I TOOK IT IN TO BE READ ON COMPUTER AND SAID IT WAS MY CLUTCH FAN. I HAVE NOW PURCHASED THREE IN THE PAST TWO MONTHS AND THE PROBLEM WILL NOT GO AWAY. I WAS TOLD TODAY TO TRY BUYING ONE THAT GOES IN A DIFFERENT DIRECTION BUT NO DIFFERENCE. PROBLEM STILL EXISTS AND COMPUTER STILL READS NO OTHER PROBLEM. *TR
Sep 22, 2008
2001 DODGE DURANGO, HAD ROUTINE VISIT TO FIRESTONE TIRE TO GET NEW TIRES FOR THE VEHICLE. THE MECHANIC ADVISED US THAT THE VEHICLE NEEDED BOTH UPPER FRONT BALL JOINTS, UPPER CONTROL ARM REMOVE AND REPLACE, CONTROL UPPER ONE SIDE ALSO LOWER CONTROL ARM REMOVE AND REPLACE BALL JOINT, LOWER, BOTH. HE ADVISED THAT ON SUCH A NEW VEHICLE THIS IS A VERY UNCOMMON OCCURENCE. HE SAID HE WAS UNABLE TO GET THE PARTS TO REPAIR, IF HE COULD HE GAVE ESTIMATE TO US $968.78 VEHICLE HAS NOT HAD AN ACCIDENT SINCE ITS DIAGNOSIS. *AK
Oct 29, 2003
GEAR SHIFT MOVES INTO GEAR WITHOUT DEPRESSING THE BRAKE PEDAL. GEAR SHIFT LEVER STICKS OUT PAST STEERING WHEEL IN FRONT OF AC AND RADIO CONTROLS AND IS EASLY KNOCKED INTO GEAR.
Jan 18, 2003
NO DESCRIPTION GIVEN.*JB
May 02, 2002
+ 1 more complaint for this component
TIRES
6 complaints
I WORKED FOR A TIRE SHOP IN WAL-MART AND ON 08/09/15 A 2001 DODGE DURANGO CAME IN FOR TIRES. THE VEHICLE PLACARD CALLED FOR 225/75/15 EXTRA LOAD TIRES AND MY MANAGEMENT APPROVED FOR US TO PUT A STANDARD LOAD 235/75/15 TIRE (BRAND IS DEXTERO MADE BY GITI, I DIDN'T SELECT IT ON THE TIRE SELECTION DUE TO IT WASN'T LISTED) ON THE VEHICLE. IT WAS DIRECTLY AGAINST COMPANY POLICY AND UNSAFE TO PUT AN IMPROPER TIRE ON THAT VEHICLE. THIS IS THE THIRD TIRE THAT THEY PUT ON THIS VEHICLE. I WASN'T INVOLVED IN THE OTHER TWO BUT THIS LAST ONE ON SUNDAY THEY WANTED ME TO INSTALL SAID TIRE. I REFUSED TO DO KNOWING THAT IT WAS AGAINST OUR POLICY AND I DID NOT WANT TO PUT THE CUSTOMER IN AN UNSAFE POSITION. THEY FORCED ANOTHER TECHNICIAN TO DO THE WORK THEN PROCEEDED TO TERMINATE ME THE NEXT DAY ON 08/10/15. THE CUSTOMER IS IN CURRENT POSSESSION OF THE VEHICLE THAT HAS IMPROPER TIRES AGAINST WHAT THE VEHICLE REQUIRED FROM THE MANUFACTURER.
Aug 13, 2015
MY DAUGHTER WAS DRIVING MY WIFE AND GRANDSON HOME FROM AN ERRAND. SHE WAS ON THE 202 E BOUND, GETTING READY TO TAKE THE ALMA SCHOOL EXIT, WHEN A BLOW OUT OCCURRED. THE DODGE DURANGO (2001) ROLLED SEVERAL TIMES. MY DAUGHTER WAS ONLY SLIGHTLY INJURED AND MY GRANDSON WAS NOT INJURED. THE CAR IS TOTALED. *TR
Nov 18, 2008
I PURCHASED A USED 2001 DODGE DURANGO WITH GOODYEAR WRANGLER RTS P265/70R16 TIRES, THE SUV HAD APPROX. 42,000 MILES . SHORTLY AFTER PURCHASE, ONE FRONT TIRE BEGAN TO LOSE AIR AND WOBBLE. AFTER INSPECTION BY THE DEALER WHO SOLD ME THE CAR, I WAS TOLD THAT IT APPEARED THE BELT WAS BROKEN AND THE FULL-SIZE SPARE WAS USED TO REPLACE THE TIRE. THIS SECOND TIRE SEEMS TO BE "DOING" THE SAME THING. IN ADDITION, I NOW HAVE A REAR TIRE THAT HAS A "FLAT SPOT" AND COORESPONDING SIDEWALL BULGE ON IT. THE CAR (AND I PRESUME, ORGINAL MANUFACTURER EQUIPMENT TIRES) HAVE APPROX. 50,000 MILES ON THEM. I WROTE TO GOODYEAR, VIA WEBSITE, ABOUT THIS CONDITION, BUT NO ONE HAS RESPONDED. *NM
Dec 19, 2005
TIRE SEPARATION AFTER ONLY ABOUT 10,000 MILES. WAS DRIVING AROUND 65 MILES AN HOUR AND THERE WAS A SUDDEN VIBRATION FROM THE FRONT END. *NM
Sep 13, 2005
CONSUMER STATED TIRES WERE WEARING ALL THE WAY AROUND, DEALER STATED THIS WAS NORMAL WEAR. *SLC
Feb 12, 2002
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE ELECTRONIC DOOR LOCKING MECHANISM AUTOMATICALLY UNLOCKED AND LOCKED THE VEHICLE. ADDITIONALLY, THE SHIFT LEVER BECAME DIFFICULT TO SHIFT OUT OF PARK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.
Jan 09, 2015
2001 DODGE DURANGO WITH RECALL FOR THE IGNITION/PARK INTERLOCK SYSTEM. *KB IN 2008 THE CONSUMER SCHEDULED AN APPOINTMENT TO HAVE THE RECALL PERFORMED REGARDING THE IGNITION/PARK INTERLOCK SYSTEM. ON FEBRUARY 16, 2010, THE IGNITION MALFUNCTIONED. THE KEY WOULD NOT GO COMPLETELY IN THE IGNITION, THEREFORE, HE WAS UNABLE TO START OR MOVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONSUMER WAS THEN INFORMED THAT THE IGNITION TUMBLER COULD NOT BE REPAIRED BECAUSE ONE OF THE METAL BARS IN THE TUMBLER HAD JAMMED IN THE LOCKED POSITION AND THAT A NEW TUMBLER WAS NEEDED. THE CONSUMER WAS CERTAIN THAT THE MALFUNCTION OF THE TUMBLER WAS CAUSED BY THE REPAIR TO THE IGNITION/PARK INTERLOCK SYSTEM. *JB
Apr 15, 2010
AFTER PURCHASING MY DURANGO USED FROM A LOCAL DEALER I IMMEDIATELY BEGAN HAVING ISSUES WITH THE TRANSMISSION SLIPPING OUT OF GEAR WHILE GOING UP PASSES, PASSING CAR, TOWING ETC. I TOOK IT BACK TO THE DEALER AND THEY STATED THAT THE TRANSMISSION HAD BEEN OVER FILLED CAUSING THIS. I THEN DROVE IT AGAIN AND IT STILL HAPPENED. IN RESEARCHING MY DURANGO I FOUND THAT IT ALREADY HAD ITS TRANNY REPLACED AT 60K MILES BY THE PREVIOUS OWNER. I ALSO HAVE THE GEAR SHIFT LEVER THAT WILL COME OUT OF GEAR WITHOUT THE BRAKE BEING PRESSED, BUT I SEE THEY ACTUALLY RECALLED THAT PARTICULAR ITEM SO IT WILL SOON BE FIXED. I ALSO HAVE REAR AND PASSENGER WINDOW THAT STOPPED ROLLING UP OR DOWN BY THEIR CONTROLS BUT STILL OPERATE WITH DRIVER CONTROLS. AND LAST BUT NOT LEAST MY ENGINE SERVICE LIGHT CAME ON RIGHT BEFORE A TRIP STATING THAT I HAD A COOLANT LEAK. I HAD JUST WASHED MY DURANGO SO I RESET THE LIGHT AND IT HASN'T CAME BACK ON AGAIN. WHAT DID HAPPEN THOUGH IS AS SOON AS I RESET THE LIGHT MY SERVICE 4WD LIGHT CAME ON AND WILL NOT CLEAR. DOES DODGE ACTUALLY RECALL THE ANNOYING THINGS TOO OR DO THEY WAIT UNTIL IT BECOMES A PROBLEM THAT ACTUALLY KILLS SOMEONE BEFORE ANYONE TAKES NOTICE? HELLO TOYOTA HERE WE COME TIRE OF ALL THE TRANNY ISSUES WITH AMERICAN CARS. *TR
Jul 07, 2008
DRIVING 70 MPH ON INTERSTATE WITH MY TWO SMALL CHILDREN WITH ME, WITHOUT WARNING I LOST POWER AND ALL GAUGES WENT TO 0. FORTUNATELY, I WAS ABLE TO MAKE IT TO THE EMERGENCY LANE. I SHUT THE VEHICLE OFF WAITED A FEW MOMENTS AND TRIED TO RESTART. THE ENGINE WOULD NOT START, ALL LIGHTS ON THE PANEL WERE ON, WINDOWS, RADIO, SEATS, AND LOCKS WORKED. I HAD THE VEHICLE TOWED TO A DEALERSHIP WHERE IT STILL SITS. UNABLE TO LOCATE PROBLEM AT THIS TIME. FINDING ON FORUMS THAT IT IS A PCM ISSUE AND SEEMS TO BE MORE PREVALENT THAN THE VENDOR ADMITS. *NM
Jun 19, 2006
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
4 complaints
WHILE DRIVING MY 2001 DODGE DURANGO MY DASH LIGHTS AND EXTERIOR LIGHTS FLASH ON AND OFF.THIS PROBLEM ALSO HAPPENS WHEN THE VEHICLE IS PARKED AND UNATTENDED. *TR
Sep 25, 2014
WHILE DRIVING ON THE FREEWAY MY HEADLIGHTS STARTED FLICKERING" ON AND OFF AS WELL AS MY DASHBOARD LIGHTS..WHEN I APPLIED THE BRAKES THEY ALSO SEEM TO BLINK ON/OFF . I EXITED THE EXPRESSWAY FEARING THE CAR WOULD SHUT OFF AND CAUSE CRASH..NOW I FEAR DRIVING AFTER DARK. IT HAS HAPPENED SEVERAL TIMES AGAIN BUT SHORT DISTANCE FROM MY HOME ,I TURNED THE A/C/OFF AND THE LIGHT FAILURE SEEMS TO STOP..I GOOGLED MY PROBLEM AND IT SEEMS A DODGE PROBLEM STILL UNRESOLVED.MY CAR HAS LESS THAN 50,000 MILES N NEVER HAD PROBLEMS EXCEPT FOR BRAKES..AFTER READING MOST OF COMPLAINTS I FEEL IT IS A DEFECTIVE ELECTRICAL FACTORY PROBLEM . *TR
May 13, 2014
THE HEADLIGHTS ON MY 2001 DODGE DURANGO BLINK ON AND OFF WHEN THEY ARE TURNED ON. THIS PROBLEM RENDERS THE VEHICLE INOPERABLE TO DRIVE AT NIGHT. I READ ON THE INTERNET THAT THOUSANDS OF OTHER DRIVERS HAVE ALSO EXPERIENCED THIS PROBLEM. IT HAS SOMETHING TO DO WITH THE CENTRAL TIMER MODULE. DODGE SHOULD BE MADE TO ISSUE A VEHICLE RECALL TO FIX THIS UNSAFE BLINKING HEADLIGHT PROBLEM. *TR
Apr 01, 2012
HEADLIGHTS FLASHING: HIGH BEAM TO LOW BEAM, WINDSHIELD WIPERS NOT WORKING, VARIETY OF WARNING LIGHTS COMING ON AND OFF DURING DRIVING:SECURITY, LOW WIPER FLUID, SERVICE 4WD, ENGINE LIGHT, INTERIOR LIGHTS COMING ON DURING DRIVING, I AM TOLD IT IS THE CENTRAL TIMING MODULE AND HAVE SPOKEN WITH MANY HAVING SAME PROB. *TR
Jul 14, 2011
STRUCTURE
4 complaints
2001 DURANGO DODGE IN ACCIDENT PRIOR TO PURCHASE SELLERS REPORT SAID NO ACCIDENTS. *TR
Jan 17, 2009
CONSUMER COULD HEAR A CRACKING NOISE WHEN BRAKING AND TURNING DUE TO THE DOOR BEING BINDED, DEALER LUBED AND SPREAD OUT THE HINGES SO THE DOOR WOULD NOT MAKE CONTACT WITH THE DASH. *SLC
Feb 12, 2002
CONSUMER STATED THERE WAS A RATTLING NOISE INSIDE THE DOOR.*JB *YH
Feb 12, 2002
CONSUMER COULD HEAR A CRACKING NOISE WHEN BRAKING AND TURNING DUE TO THE DOOR BEING BINDED, DEALER LUBED AND SPREAD OUT THE HINGES SO THE DOOR WOULD NOT MAKE CONTACT WITH THE DASH. *SLC
Feb 12, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN
4 complaints
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT CAN SWITCH GEARS WITHOUT FIRST ENGAGING THE BRAKE. THE CONSUMER REPAIRED THE POWER TRAIN: AUTOMATIC TRANSMISSION LEVER AND LINKAGE COLUMN SHIFT PER NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO THE RECALL, THE CONTACT WOULD BE RESPONSIBLE FOR ANY ADDITIONAL REPAIRS. THE VEHICLE ALSO BEGAN OVERHEATING REPEATEDLY. THE DEALER REPLACED THE WATER PUMP, THERMOSTAT, COOLANT TUBE, FAN CLUTCH, AND THE CONTROL BOX; HOWEVER, THE FAILURE STILL PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE 102,000. UPDATED 08/08/08 *BF UPDATED 08/12/08
Jul 16, 2008
1. NOT SURE IF ITS TRANSMISSION OR WHAT, WHILE DRIVING, PERIODICALLY FEELS LIKE TRANSMISSION BUMPS VERY HARD LIKE IT WAS TAKEN OUT OF GEAR THEN PUT BACK IN WHILE RPM'S WERE HIGH, ALSO FEELS THAT THE OVERDRIVE SLIPS WHILE ENGAGING, WHICH THE ENGAGEMENT POINT IS SET TO LOW,IE BELOW 40 MPH. 2. WHILE DRIVING AND HOLDING THE THROTTLE STEADY AT CRUISE SPEED, OR AT TAKE OFF FROM STOP, WHEN YOU PRESS ON THE GAS PEDAL NOTHING HAPPENS, AS YOU PRESS A LITTLE FARTHER, IT ALL OF A SUDDEN IS AS IF YOU FLOORED THE ACCELERATOR. THE DURANGO HAS BEEN IN FOR SERVICE 4 TIMES SO FAR AND THE DEALER HAS NOT BEEN ABLE TO DUPLICATE NOR HAVE THE PROBLEMS BEEN FIXED. THE VEHICLE IS CURRENTLY UNDER WARRANTY. *JB
Jul 12, 2006
ENGINE LIGHT CAME ON. CODES LISTED WERE P1757 AND P1762. GOVERNOR PRESSURE SOLENOID AND GOVERNOR PRESSURE SENSOR. ENGINE RPMS RACE TO OVER 3000 BEFORE FINALLY SHIFTING. FEELS LIKE THE ENGINE IS GOING TO BLOW. *NM
May 25, 2004
AFTER VEHICLE SITS FOR A WHILE AND WHEN STARTING, IT MAKES A LOUD NOISE. DOES NOT HAVE FULL ACCELERATION POWER. WILL NOT PULL. TOOK TO DEALER, AND DEALER INDICATED PROBLEM WAS THE FAN. *AK DEALER HAS REPLACED THE AIR CONDITIONER COMPRESSOR AND ADDED INSULATION BETWEEN THE FIREWALL AND AIR CONDITIONER, HOWEVER NOISES AND LACK OF POWER STILL EXISTS. *SLC
Mar 29, 2002
SUSPENSION,SERVICE BRAKES, HYDRAULIC
4 complaints
DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED FOR THE UPPER BALL JOINTS, #04V596000. THE CONTACT PERFORMED THE RECALL WORK PRIOR TO THE RECALL AND SENT IN THE PAPERWORK AVAILABLE. THE MANUFACTURER REQUESTED THE ORIGINAL RECEIPT. THE CONTACT DID NOT HAVE A RECEIPT AND WAS DENIED REIMBURSEMENT. ALSO, SINCE PURCHASE, THE ABS JERKS AND THE VEHICLE SWERVES WHEN STOPPING AT ANY SPEED. THE DEALERSHIP DETERMINED THIS WAS HOW THE VEHICLE WAS MANUFACTURED AND NO REPAIR WAS AVAILABLE.
Feb 27, 2006
DT: THE CONTACT STATES RECEIVED A RECALL LETTER ON 8-17-05 REGARDING THE UPPER BALL JOINT ON 2001 DODGE DURANGO. SHE CALLED AND SET UP AN APPOINTMENT, AND THEY TOLD HER THEY DO NOT HAVE ANY PARTS BECAUSE THERE IS A BACKORDER. SHE THINKS THE RECALL SHOULD BE FIXED IN A TIMELY MANNER. SHE REPORTED HAVING PROBLEMS WITH THE BRAKES, AND HER HUSBAND TOLD HER THIS MIGHT HAVE SOMETHING TO DO WITH THE RECALL BECAUSE THE FRONT END MAY BE WEARING OUT THE BRAKES. THE STEERING WHEEL JUMPED AROUND IN HER HAND WHEN SHE APPLIED THE BRAKES.*AK
Sep 08, 2005
#1-3 INCIDENTS OF FRONT BRAKE CALIPERS LOCKING UP CAUSING SIGNIFICANT STEERING AND CONTROL PROBLEMS, REQUIRED THE REPLACEMENT OF THE FRONT HUB BEARINGS AS A RESULT AT THE OWNERS EXPENSE; #2-LEFT UPPER BALL JOINT REQUIRED REPLACEMENT TO MAINTAIN SAFETY OF VEHICLE (RIGHT SIDE BEGINNING TO MAKE THE SAME SOUND); #3-MULTIPLE INCIDENTS (AT LEAST 5) OF CEL COMING ON WITHIN LAST 9 MONTHS-THE LAST (8/20/04) INDICATES THAT THE FUEL PUMP, GAS TANK, AND OTHER COMPONENTS WILL NEED TO BE REPLACED AS THE GAS TANK BECOMES CONCAVE AFTER THE VEHICLE RUNS FOR 15-30 MINUTES LEADING TO A POSSIBLE EXPLOSION. *JB
Aug 22, 2004
MY 2001 DURANGO HAS HAD THE ROTORS GO BAD AND THE BALL JOINTS (BOTH OF WHICH COST ME MONEY). THE VEHICLE HAS 55000 MILES ON IT AND IS DRIVEN 95% OF THE TIME ON THE INTERSTATE SYSTEM. ALTHOUGH I LIKE THE VEHICLE, I THINK THE MFT SHOULD PAY FOR THE REPLACEMENT. I ALSO, THINK IT IS TIME FOR A RECALL. I AM HARD PRESSED TO BUY ANOTHER DODGE ( I OWN TWO) KNOWING THAT THEY DON'T CARE ABOUT MY SAFETY!*AK
Jun 16, 2004
SERVICE BRAKES
3 complaints
THE RIGHT REAR BRAKE LOCKS UP. THIS PROBLEM HAS BEEN REPORTED FOR DAKOTAS AND DURANGOS FOR MULTIPLE YEARS. WHY HAVE YOU NOT ISSUED A RECALL AND MADE THEM FIX THIS? GOOGLE IT AND YOU SEETHAT THIS IS ANN ONGOING PROBLEM FOR THE LAST 23 YEAR MODELS. HOW MANY ACCIDENTS AND DEATHS HAVE BEEN CAUSED BY THIS PROBLEM, WHILE YOU SIT ON YOUR HANDS? DO YOU TAKE MONEY FROM THE AUTO MAKERS TO LOOK THE OTHER WAY? THE REAREND (HOUSING, DIFFERENTIAL, BACKING PLATES, SHOES, DRUMS, BRKE HARDWARE AND PROPORTIONING VALVE HAVE ALL BEEN REPLCED AND THE SHOES STILL LOCKUP. YOU HAVE TO BACKUP AND HIT THE BRAKES HARD, SOMETIMES SEVERAL TIMES, BEFORE IT "POPS" AND RELEASES. THE "POP IS A SURE SIGN THAT THE DESIGN IS FLAWED, CAUSING THE SHOES TO NOT RESEAT PROPERLY WHEN THE BRAKES ARE APPLIED AND YOU COME TO A FULL STOP. PLEASE DON'T TRY TO SAY YOU KNOW NOTHING ABOUT IT, WHEN IT IS GOOGLED BY THOUSANDS OF PEOPLE AND KNOW ONE KNOWS WHAT ELSE TO DO. EVEN A FOOL WOULD KNOW THERE IS A DESIGN FLAW. YOU ASK WHEN THIS HAPPENED BELOW. THIS HAPPENS EVERY DAY, YOU ASK WHAT SPEED, FROM A DEAD STOP TO A ANY SPEED, BUT IT RELEASE EVENTUALLY AFTER DRIVING FOR A DISTANCE. VERY DANGEROUS ON GRAVEL, WET OR SNOW COVERED ROADS.
Feb 07, 2021
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE IN PARK AND ATTEMPTING TO TURN OFF THE VEHICLE, A NOISE EMITTED FROM THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE ABS MOTOR REMAINED ON. THE CONTACT UNPLUGGED THE HARNESS THAT WAS CONNECTED TO THE MODULE IN ORDER TO SHUT THE MOTOR OFF. IN ADDITION, WHILE THE VEHICLE WAS IN PARK, THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,470.
Jul 21, 2016
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE ABS SYSTEM FAILED AND HAD A DEFECTIVE SENSOR. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Nov 20, 2013
EXTERIOR LIGHTING
3 complaints
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE HEADLIGHTS AND ALL OF THE LIGHTS ON THE DASHBOARD STOPPED ILLUMINATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 173,000.
Jun 05, 2013
I HAVE A 2001 DODGE DURANGO AND THE INTERIOR PANEL AND EXTERIOR LIGHTS FLICKER INTERMITTENTLY. I CAN ALSO HEAR A RELAY SWITCH CLICK WHEN THE LIGHTS FLASH ON AND OFF. IT IS DANGEROUS AS I CANNOT DRIVE AT NIGHT.
Mar 29, 2011
CONSUMER STATED THAT WHEN THEY USE THE TURN SIGNAL THE HAZARDS LIGHTS WOULD COME ON CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR
Dec 11, 2002
POWER TRAIN,EQUIPMENT
3 complaints
I HAD A RECALL COMPLETED ON 2/20/09. PRIOR TO RECALL I WAS NOT EXPERIENCING ANY ISSUES W/ MY VEHICLE. SINCE THE RECALL I HAVE NOTICED THAT MY VEHICLE IS DOING THE EXACT THING THEY WERE SUPPOSED TO HAVE CORRECTED IN THE RECALL. THE RECALL WAS FOR THE SHIFT INTERLOCK LEVER TO KEEP THE VEHICLE FROM BEING ABLE TO BE TAKEN OUT OF PARK W/OUT THE VEHICLE RUNNING. AT THIS POINT THE VEHICLE IS EASY TO STEAL & PRESENTS A RISK TO ANYONE WHO MIGHT BE IN THE AREA IF IT DOES COME OUT OF PARK WHEN I AM NOT IN THE VEHICLE. *TR
Mar 10, 2009
THE AUTOMATIC SHIFTER WOULD SLIP OUT OF GEAR. IT STATES THAT IT IS IN DRIVE BUT WHEN FOOT APPLIED TO GAS VEHICLE DOESN'T MOVE LIKE IN NEUTRAL GEAR. TAKEN TO DEALERSHIP NOTHING DONE. THE VEHICLE HAS ONLY 45,000 AND NEEDS A NEW TRANSMISSION WHICH WILL COST 1,500 TO 2,000 FOR A REBUILT. THIS IS UNBELIEVABLE FOR A VEHICLE WITH SO FEW MILES. NOT ONLY DID I PAY OVER $30,000 FOR THIS VEHICLE NOW I HAVE TO SPEND MONEY THAT I DO NOT HAVE TO REPAIR A TRANSMISSION THAT SHOULD HAVE DONE THIS IN THE FIRST PLACE AND IT SEEMS LIKE YOUR DEALERS DON'T WANT TO DEAL WITH THE PROBLEM OR AT LEAST HELP WITH FIXING IT IN THE FIRST PLACE. THIS VEHICLE WAS TAKEN SEVERAL TIMES AND ALL THAT WAS DONE WAS PUTTING TRANSMISSION FLUID IN AND THEN WHEN WARRANTY WAS UP I WAS TOLD THAT THERE WAS A PROBLEM AND THAT I WOULD HAVE TO PAY FOR IT. I WILL NEVER BUY ANOTHER DODGE IN MY LIFE TIME OR WILL I EVER REFER ANYONE TO A DODGE DEALER. *NM
Aug 07, 2005
TRANSMISSION TENDS TO SLIP, BLOWERS FOR THE FRONT PANEL AIR AND HEAT HAVE NOT WORKED FOR ALMOST A YEAR. I WENT TO A LOCAL TIRE STORE TO HAVE RIMS PUT ON MY DURANGO AND TO GET AN ALIGNMENT. THE DEALER WOULD NOT LET ME LEAVE UNLESS I AGREED TO LEAVE THE SUV THERE FOR IMMEDIATE REPAIRS TO THE BEARINGS BALL JOINT TO THE DRIVER SIDE FRONT TIRE. HE STATED HE HAD NEVER SEEN A CASE THAT BAD I HE WAS SURPRISED THE SUV HAD NOT FLIP OVER AND THE WHOLE WHEEL HAD NOT COME OFF. THEY ARE A GOOD DEPENDABLE COMPANY. A LADY THAT WORKS THERE WAS GOING TO GET A DURANGO, BUT AFTER I CAME IN SHE CHANGE HER MIND AND GOT A FORD. NOW MY SUV IS KNOWN AS THE INFAMOUS DURANGO THAT WOULD NOT MAKE IT HOME. THEY MADE BETS THAT I WOULD NOT MAKE IT HOME THAT AFTERNOON WITHOUT THE BEARING GOING OUT. I HAD THEM REPLACED MYSELF THE NEXT DAY AND AN ALIGNMENT STILL DOES HELP THE PULLING TO THE RIGHT. I HAVE HAD 2 ALIGNMENT WITHIN 3 MONTHS. *CB
Jan 15, 2004
SUSPENSION,EQUIPMENT
3 complaints
EVERY YEAR WHEN I GO TO GET MY 2001 DODGE DURANGO INSPECTED I FIRST HAVE TO REPLACE TWO FRONT TIRES DUE TO EXCESSIVE INSIDE WEAR. THEN I GET TOLD ALL 4 BALL JOINTS ARE NO GOOD. I HAVE HAD TO REPLACE ALL 4 BALL JOINTS THREE TIMES IN THREE YEARS WHILE PUTTING ONLY ABOUT 20000 MILES ON THIS VEHICLE YEARLY. IT IS A 500.00 A MONTH CAR PAYMENT THAT I AM AFRAID TO TAKE MY THREE CHILDREN IN. WHY HAS THIS VEHICLE NOT BEEN DEALT WITH IN A HARSHER MANNER. THE COMPLAINTS ONLINE ARE NUMEROUS AND EXTREMELY SERIOUS IN NATURE. HOW MANY PEOPLE HAVE TO DIE FROM POOR ENGINEERING. *TR
Oct 17, 2008
MY BALL JOINTS AND RIGHT CONTOL ARM HAVE GONE OUT AGAIN. ON 12-6-02 I TOOK MY CAR INTO THE DEALERSHIP AND THEY REPLACED MY IGNITION SWITCH AND RIGHT CONTROL ARM AND HUB BEARINGS. NO I HAVE THE SAME PROBLEM AGAIN AND THEY DO NOT WANT TO HELP ME WITH MY PROBLEM. I JUST DRIVE IN THE CITY. MY RO # IS 262789. IT WAS A DONE AT VALENCIA DODGE.*AK
Apr 27, 2004
I HAVE A 2001 DODGE DURANGO. AFTER SEEING A REPORT ON THE BALL JOINTS ON TV I TOOK MY VEHICLE IN TO BE CHECKED. GOOD THING I DID BECAUSE THE RIGHT BALL JOINT WAS ABOUT TO BREAK AND HAD TO BE REPLACED. THE LEFT BALL JOINT HAS SOME WEAR BUT WAS NOT REPLACED AT THIS TIME. THERE IS A DEFINITE PROBLEM AND IT NEEDS TO BE ADDRESSED. *JB
Mar 06, 2004
SUSPENSION,AIR BAGS
3 complaints
THE CONSUMER WAS INVOLVED IN TWO FRONTAL COLLISIONS. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. *AK THE FIRST INCIDENT OCCURED ON A SLIGHT SNOW COVERED ROAD. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN FRONT AND SIDE DAMAGE AND THE VEHICLE WAS BACKED AGAINST THE CONCRETE BARRIER. THE SECOND INCIDENT OCCURED WHILE THE VEHICLE WAS IN MOTION AND THE CONSUMER LOST CONTROL WHENTHE VEHICLE WAS DRIVEN OVER A SMALL ICE PATCH. THE CONSUMER HAD RUN INTO A LIGHT POLE AND COMPLETELY DAMAGED THE MIDDLE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED OF RECALL# 04V596000, WHICH MAY HAVE BEEN THE CAUSE OF BOTH INCIDENTS. *SC
Apr 28, 2005
DODGE DURANGO 2001 UPPER BALL JOINTS AND AIR BAG DEFECT. VEHICLE INVOLVED IN AN ACCIDENT. *BF THE CONSUMER RECEIVED THE BALL JOINT RECALL NOTICE AFTER THE BALL JOINT FAILED RESULTING IN AN ACCIDENT. THE FRONT END OF THE CONSUMER'S VEHICLE CRASHING INTO A CONCRETE PROTECTION BARRIER. THE DRIVER'S AIR BAG DID NOT DEPLOY AND AS A RESULT HE HIT HIS HEAD AGAINST THE WINDSHIELD. THE CONSUMER CONTACTED THE DEALER ABOUT THE BALL JOINT RECALL BUT WAS TOLD THAT THE PART WAS NOT AVAILABLE. THE DAY OF THE CONSUMER'S APPOINT TO HAVE THE BALL JOINT REPLACED THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A LIGHT POLE. ONCE AGAIN THE AIR BAGS DID NOT DEPLOY WHICH CAUSED THE DRIVER TO HIT HER CHEST ON THE STEERING WHEEL AND HEAD AGAINST THE WINDSHIELD. *NM
Mar 07, 2005
CONSUMER STATES WHILE TRAVELING AT 60 MPH, CONSUMER HIT A DIP IN THE ROAD, LOST CONTROL OF VEHICLE, AND HIT A WALL. UPON IMPACT, NONE OF THE AIR BAGS WENT OFF. *AK BOTH AIRBAGS DEPLOYED TOW TRUCK DRIVER INFORMED CONSUMER THAT THE TIE ROD END FAILED TO CAUSE SUCH ACCIDENT. *TS
Aug 15, 2003
SUSPENSION,POWER TRAIN
3 complaints
A RECALL FOR THE UPPER BALL JOINTS WAS ISSUED, HOWEVER, DEALER STATED THAT THE PARTS WERE NOT AVAILABLE THIS HAD BEEN GOING ON FOR TWO MONTHS. *AK RECALL CAMPAIGN; THE CONSUMER STATED THAT SHE HAS HAD LIFETIME BRAKES INSTALLED ON HER VEHICLE TWICE. 4WD SHAFT WAS REPLACED TWICE. *TC
Mar 08, 2005
THE VEHICLE REAR DIFFERENTIAL WAS REPLACED AT 60000 MILES BECAUSE IT MADE NOISE. *NM WHILE THE REAR DIFFERENTIAL WAS BEING REPLACED THE DEALER INFORMED THE CONSUMER THAT BOTH THE UPPER AND LOWER BALL JOINTS WERE BAD. THE CONSUEMR REQUESTED REIMBURSEMENT FOR THE BALL JOINTS SINCE THEY WERE RECALLED. *NM
Jan 19, 2005
WHILE MAKING A RIGHT TURN MAIN REAR LEAF SPRING BROKE. DEALERSHIP INDICATED THAT ALTHOUGH THIS WAS A COMMON PROBLEM THE CAUSE HAD NOT YET BEEN DETERMINED. ALSO WITH THE KEYS IN THE IGNITION, BUT NOT ENGAGED , CONSUMER WAS ABLE TO PUT VEHICLE IN GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED. *AK
Aug 14, 2003
AIR BAGS,SEAT BELTS
2 complaints
TL* THE CONTACT OWNED A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH AND FAILING TO STOP FOR A STOP LIGHT, THE VEHICLE T-BONED ANOTHER VEHICLE DRIVING AT AN UNKNOWN MPH. THE SEAT BELT FAILED TO RETRACT CAUSING THE CONTACT TO HIT THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BRUISES ON HER CHEST AND HER ABDOMEN. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM IN AN AMBULANCE. A POLICE REPORT NUMBER: Z-Z0 WAS FILED. THE OTHER VEHICLE INVOLVED DID HAVE AIR BAGS DEPLOY BUT THERE WAS NO FURTHER INFORMATION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR
Jan 10, 2020
TL* THE CONTACT OWNED A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY THE DOOR AND QUARTER PANEL BY ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, HEAD, LIPS, LEFT AND RIGHT LEGS, AND BOTH ARMS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 02/07/2017*CT UPDATED 09/05/2017*JS *CN
Dec 12, 2016
LATCHES/LOCKS/LINKAGES
2 complaints
TL* - THE CONTACT CALLED REGARDING THE 2001 DODGE DURANGO. THE CONTACT STATED THAT THE ELECTRIC DOOR LOCKS AUTOMATICALLY OPENED. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO THE MOIST AIR IN THE STATE WHERE HE RESIDED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND WAS TOLD THE LOCK SWITCH CYLINDER NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 20,000. *AK UPDATED 03/30/07. *JB
Mar 01, 2007
CONSUMER STATES DOOR LOCKS FAILED TWICE. *YD
Jun 18, 2002
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
THE BLOWER MOTOR RESISTOR, FOR THE AC/HEAT ON MY 2001 DODGE DURANGO SLT 4WD, HAS FAILED TWICE, SINCE I HAVE OWNED THE VEHICLE. A SERVICE GARAGE PERFORMED A TEST OF THE SYSTEM AND WANTED TO REPLACE THE BLOWER, BUT THE DEALER CLAIMED THIS WAS A COMMON PROBLEM WITH THIS MODEL AND REPLACED THE RESISTOR, AT A MUCH LOWER COST. UPON REVIEW OF DODGE DURANGO ONLINE FORUMS, THIS APPEARS TO BE AN ISSUE FOR MANY DODGE DURANGO OWNERS. APPEARS TO BE EITHER A DEFECT IN THE SYSTEM OR DESIGN DEFECT. PLEASE INVESTIGATE. *JB
Aug 01, 2006
WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING IN HEAVY RAIN. VEHICLE AT DEALERSHIP AT THIS TIME.*AKWITH THE WINDSHEILD WIPERS INOPERABLE, MAKING IT IMPOSSIBLE TO EXIT OFF THE ROAD. THE DEALER INFORMED CONSUMER THE PROBLEM IS WITH THE IGNITION SWITCH. IT WAS REPLACED. *JG
May 20, 2002
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
I HAVE A DODGE DURANGO 2001. I NOTICE THAT THE WATER PUMP IS IN THE MIDDLE OF THE ELECTRIC WIRES AND WHEN THE WATER PUMP BROKE THE WATER RUINS THE ELECTRIC WIRES AND THEY HAVE TO BE CHANGED BECAUSE IT STARTS TO SHORT CIRCUIT AND THE WATER CAN GO TO THE MOTOR AND THE MOTOR CAN DIE. *AK
Mar 15, 2005
WE PURCHASED THE CAR ON DECEMBER 1 2000 AND IT WAS BACK AT THE DEALER ON DEC 2 2000, FOR OVER HEATING. THEN AGAIN ON 4-05-01 FOR OVER HEATING, AND AGAIN ON 8-30-01 FOR THE SAME, AND AGAIN ON 10-16-01 FOR THE SAME. THEN 12 MORE TIMES AFTER THE LAST DATE LISTED. THERE HAS BEEN 2 NEW ENGINES PUT INTO THIS CAR. THE DEALER HAS PAID FOR THE REPAIRS EVERY TIME BUT ONE. THE LAST TIME THIS HAPPENED I WAS CROSSING TWO LANES OF ON COMMING TRAFFIC WHEN MY CAR DIED, I HAD MY 3 KIDS IN THE CAR. WE WERE ABLE TO ROLE OUT OF THE INTERSECTION BEFORE BEING HIT. WE ARE TRYING TO GET A BUY BACK FROM CHRYSLER. PLEASE HELP. IF YOU HAVE ANY INFO THAT WILL HELP IN THIS PROCESS WE WOULD LOVE TO KNOW ABOUT IT. THANKS FOR YOUR HELP.*AK
Oct 25, 2004
SEAT BELTS
2 complaints
VEHICLE IS EXPERIENCING PROBLEMS WITH THE SEAT BELTS. THE SEAT BELTS IN THE SECOND AND THIRD ROWS ARE HAVING DIFFICULTY GRIPPING AND LATCHING. IF THE VEHICLE COMES TO AN ABRUPT STOP THE BELTS WILL NOT HOLD THE PASSENGER IN POSITION. OWNER CONTACTED THE DEALERSHIP AND THE MANUFACTURER. BOTH TOLD THE OWNER THAT VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY WILL DO TO ASSIST THE OWNER. PROVIDE FURTHER DETAILS. *NM. CHRYSLER WAS NOT FULLY COOPERATIVE WHEN THE FIRST SEAT BELT FAILED AT THE END OF WARRANTY. THEY FIXED THE PROBLEM AFTER OWNER APPEALED TO DEALERSHIP OWNER. HA DHE NOT STEPPED IN CHRYSLER WOULD NOT HAVE FIXED THE SEAT BELT. CHRYSLER TOLD CONSUMER THAT THEY WILL CONTACT THE DEALERSHIP, BUT OWNER WOULD HAVE TO PAY A DIAGNOSTIC FEE TO HAVE THE OTHER FIVE SEAT BELTS EXAMINED. WHENOWNER ATTEMPTED TO RELAY THE SERIOUS NESS OF THIS SAFETY ISSUE, AND THE NEED FOR CHRYSLER TO MAKE REPAIRS, CHRYSLER LABELED THE OWNER AS A HAVING A RECORD OF A TROUBLE MAKER. OWNER FELT THAT CHRYSLER MUST BE COMPELLED TO TAKE SAFETY ISSUES, SUCH AS SEAT BELTS, SERIOUSLY. *AK
Jan 21, 2005
THE LIGHTWEIGHT LOCKING LATCHPLATES HAVE NEVER LOCKED PROPERLY. I MUST USE LOCKING CLIPS IN ORDER TO SECURE MY CAR SEATS (BECAUES THERE IS AN EMERGENCY LOCKING RETRACTOR). THE SEAT BELT FAILS THE LOCKABILITY STANDARD AND MAKES CAR SEAT INSTALLATION VERY MR
Oct 01, 2002
SUSPENSION,SERVICE BRAKES, AIR
2 complaints
DODGE DEALER INDICATED THAT BOTH UPPER AND LOWER BALL JOINTS ON BOTH FRONT TIRES NEEDED TO BE REPLACED DUE TO PREMATURE WEAR. HE STATED THE CAR IS DANGEROUS TO DRIVE BECAUSE THE WHEELS COULD FALL OFF. MY CAR HAS ALWAYS HAD PROBLEMS WITH ITS WHEELS. I HAVE REPLACED THE ROTORS TWICE AND HAD TO BY TIRES SOONER THAN I SHOULD HAVE DUE TO PREMATURE AND UNEVEN WEAR EVEN THOUGH I HAD MY TIRES ROTATED AND REALIGNED FREQUENTLY. WHEN WE FIRST PURCHASED THE CAR IN MADE REALLY STRANGE NOISES AT THE FRONT WHEELS. WE TOOK IT IN TO THE DEALERSHIP TO GET FIXED. THE CAR JUMPY WHEN I GO OVER ROUGH AREAS OF A ROAD. IT SEEMS TO BOUNCE IN ALL DIFFERENT DIRECTIONS. I HAVE TO BE VERY CONSCIOUS WHEN GOING OVER UNEVEN ROADS OR I MIGHT LOSS CONTROL OF THE STEERING. I FEEL THAT DODGE SHOULD COVER THE COST OF REPAIRING THE BALL JOINTS. I FEEL IT IS A MANUFACTURERS DEFECT. NONE OF MY OTHER CARS HAVE EVER HAD THIS PROBLEM AND I HAVE A FORD RANGER WITH 210,000 MILES ON IT AND IT IS USED FOR OFF ROAD DRIVING.*AK
Dec 02, 2004
I BOUGHT MY DODGE DURANGO IN OCTOBER 2002. I HEARD A CLUNKING NOISE & FELT LIKE SOMEONE HIT ME FROM BEHIND WHEN I WOULD STOP. HAD CHECKED AT PONTIAC DEALERSHIP WHERE I BOUGHT IT, THEY SAID THERE WERE NO PROBLEMS. I SAW CBS NEWS STORY ON DURANGOS AND REALIZED THAT THE BALL JOINTS MAY BE THE ISSUE WITH MY VEHICLE, IT STILL MAKES THE SAME CLUNKING NOISE, AND I STILL FEEL THE VEHICLE PUSH FORWARD WHEN I AM STOPPING MY VEHICLE. ON FEBRUARY 14TH OF THIS YEAR, I WAS DRIVING AND LOST MY BRAKES, FOUND OUT THAT THE CYLINDERS WERE BAD. I WILL PUT THIS DOWN AS AN INCIDENT, BUT THE NOISE IS STILL ONGOING, AND SO FAR I HAVEN'T HAD AN INCIDENT & WOULD LIKE TO PREVENT ONE.
Mar 04, 2004
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
1) CAR RACES AS IF IN HIGH GEAR (WHILE IN REVERSE AND THEN IN DRIVE) BUT WON'T MOVE UNLESS YOU FLOOR IT. AFTER 200FT. OF FLOORING IT ..IT DROPS INTO GEAR AND RUNS NORMALLY. THE PROBLEM IS INTERMITTENT AND NOT SPECIFIC TO COLD WEATHER BUT ENGINE IS USUALLY COLD.. 2)PROBLEM IS COMMON TO DURANGOS...CAR SHIFTS FREELY FROM PARK TO REVERSE OR ANY OTHER GEAR WITHOUT HAVING TO ENGAGE THE BRAKE.*AK
May 13, 2002
WHEN GEAR SHIFT LEVER IS PUT ALL THE WAY INTO PARK POSITIONING, SOMETIMES VEHICLE WILL NOT INDICATE IT IS IN ANY GEAR AT ALL. THERE IS A SQUARE WHICH SURROUNDS THE P, D, N, ETC. ON THE GEAR INDICATOR, AND NONE OF THEM WILL BE OUTLINED. IN ADDITION TO SOMETIMES NOT INDICATING THE CAR IS IN GEAR, IT CAN BE IN A DIFFERENT GEAR THAN INDICATED. IT CAN SAY IT IS IN DRIVE BUT WHEN ACCELORATOR IS DEPRESSED THE VEHICLE DOES NOT GO ANYWHERE. IT SIMPLY REVS AS IF IT IS IN NEUTRAL. I CONSIDER THIS A SAFETY PROBLEM AS THE VEHICLE COULD ROLL OVER MY SMALL CHILDREN IF I THINK IT IS IN PARK BUT IT ACTUALLY ISN'T. THE VEHILCE HAS BEEN IN FOR REPAIR 3 TIMES AND I AM TOLD THIS HAPPENS BUT THERE IS NO REPAIR FOR THE PROBLEM.*AK
Oct 25, 2001
STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
The entire underneath and some panels of the vehicle are completely rusted to the point that the vehicle cannot be safely driven. The vehicle has never been in an ocean front town. Has been in Frankfurt, Germany and Atchison, Kansas.
Oct 19, 2021
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
AS I AM DRIVING MY BLINKERS AND RADIO STOPPED WORKING RANDOMLY . CAUSING SAFETY ISSUES WHILE ON THE ROAD . THIS HAPPENS WHILE IN MOTION AND ON THE ROAD
Jul 14, 2019
SUSPENSION,SEATS,SERVICE BRAKES
1 complaint
WHILE I LOVE MY 2001 DODGE DURANGO RT, THERE ARE A COUPLE OF SERIOUS PROBLEMS / SAFETY ISSUES THE VEHICLE HAS. NUMBER ONE IS THE PASSENGER FRONT SEAT IS VERY LOOSE AND ROCKS BACK AND FORTH DURING ACCELERATION AND BRAKING WHICH COULD CAUSE SEVERE INJURIES IF THE VEHICLE WAS IN A WRECK, WHIPLASH ETC. IN DOING MY RESEARCH THE AVERAGE FIX THAT THE DEALERS WILL DO COSTS BETWEEN 600-800.00 WHICH IS TO REPLACE THE MOTOR ASSEMBLY. THERE ARE LINKS ON VARIOUS FORUM FOR INSTRUCTIONS TO FIX YOURSELF FOR ABOUT 40.00 OROVOODMG A BETTER FIX THAT THE DEALERS WILL NOT PROVIDE, BUT IT IS COMPLICATED AND VERY LABOR INTENSIVE. MY NUMBER ONE CONCERN IS TO BE SAFE AND HAVE SAFE PASSENGERS! TO BE ABLE TO BRING THIS INTO DODGE AND GET THIS PERMANENTLY FIXED AT NO COST TO ME. THERE ARE UNTOLD AMOUNTS OF DODGE DURANGO OWNERS OUT THERE WITH THIS SAME ISSUE, WHICH DODGE CURRENTLY WILL NOT RECALL. THE OTHER TWO ISSUES ARE INCREDIBLY DEFECTIVE BALL JOINTS. SINCE DODGE RECALLED THESE TRUCKS FOR THE BALL JOINTS MANY INCLUDING MINE PREVIOUS TO ME BUYING IT, WE'RE BROUGHT IN FOR RECALL REPAIR IN 2006. PLEASE NOTE THE SUSPENSION COMPONENTS COMPANY CALLED "MOOG" FIXED THIS DODGE ENGINEERING PROBLEM FOR THIS YEAR MAKE AND MODEL WITH THEIR OWN SPECIALLY DESIGNED BALL JOINT. AS FAR AS THE BRAKES GO THIS A VERY HEAVY SUV, IN WHICH IF ONE NEEDS TO STOP QUICKLY AND THE BRAKES FAIL OR SKID THE WHEELS DUE TO LOCK UP THIS AGAIN LIKE THE SEATS IS A VERY IMPORTANT SAFETY ISSUE THAT DODGE NEEDS TO CORRECT. I HAVE FAITH THAT DODGE WILL TAKE CARE OF MORE CONSUMER ISSUES THAN FORD EVER WILL.
Mar 03, 2019
STEERING,SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
MY WHOLE TIRE CAME OFF, LITERALLY SEPARATED FROM AXLE.. DOES NOT PICK UP SPEED.. BEEN IN THE SHOP SEVERAL TIMES. AND SHAKES. I HAD MY 2 YEAR OLD GRANDSON WITH ME WHEN THIS HAPPENED COMING OUT OF DRIVE THRU.. AFTER I PAID THE TRUCK OFF IT WAS DOWNHILL FROM THERE.
Apr 11, 2018
SUSPENSION,EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE PULLED TO THE RIGHT AND A CRACKING SOUND WAS HEARD FROM THE FRONT SUSPENSION. THE CONTACT INDICATED THAT THE CRACKING NOISE WAS CAUSED BY FAULTY BALL JOINTS. IN ADDITION, THE BRAKE LIGHTS WOULD NOT ILLUMINATE AND THE LIGHT BULB AND SOCKET WAS REPLACED ON SEVERAL DIFFERENT OCCASIONS. ALSO, THE PLENUM GASKET LEAKED OIL FROM THE ENGINE, WHICH CAUSED THE ENGINE TO LOSE POWER. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Sep 15, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
ONE DAY I WAS OUT SHOPPING PARKED MY CAR GOT OUT TRIED TO LOCK DOORS THEY WOULD LOCK UNLESS I MANUALLY DID IT. THE NEXT DAY I NOTICED MY HEADLIGHTS, INSIDE LIGHTS, WINDSHIELD WIPERS, AND VOLUME CONTROL ON STARING WHEEL WOULD NOT WORK. THAT SAME DAY WHEN I STARTED MY CAR IT STARTED GREAT AS ALWAYS BUT THERE WAS A CLICKING NOISE ON THE DRIVER SIDE BY THE FRONT WHEEL. I TOOK IT TO MIDAS THEY DIAGNOSED IT AND FIXED IT, 3 DAYS LATER MY CAR DID THE SAME THING HE TOLD ME TO TAKE IT TO THE DODGE DEALER. I'VE TRIED THEY WONT CALL BACK! NOW THERE IS A RED SECURITY LIGHT THAT CAME ON AND WONT GO OFF EVEN WHEN THE CAR ENGINE IS OFF. AFTER 4 DAYS OF MY CAR BEING PARKED WITH THE SECURITY LIGHT ON MY CAR IS NOW DEAD. I'VE READ ONLINE THAT ITS A ALARM SYSTEM AND I NEED A KEY TO PROGRAM IT. I BOUGHT MY CAR USED FROM THE DEALER AND DID NOT RECEIVE AN ALARM KEY, ALARM KEY PAD OR EVEN A SPARE KEY FIR MY CAR. I SEE A LOT OF REVIEWS ONLINE ABOUT THIS ISSUE, THIS HAS BEEN GOING ON FOR 1 MONTH OR LONGER NOW. I BELIEVE ITS A FACTORY ISSUE. IM STILL GOING TO CONTACT THE DEALER AND GET AN APPOINTMENT TO GET Y CAR FIXED.
May 31, 2016
STEERING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Nov 03, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN ALL LIGHTS INTERIOR AND EXTERIOR ARE BLINKING OFF AND ON LIKE IN RAPID SUCCESSION. I HAVE A SEIZURE DISORDER AND STROBE/FLICKERING LIGHTS ARE A TRIGGER. THIS IS EXTREMELY DANGEROUS. ALONG WITH FURTHER INVESTIGATION MYSELF AND MY MECHANIC FIGURED OUT IT IS THE CTM WHICH IS NOT UNCOMMON BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS AND I'VE ALREADY DUMPED HUNDREDS OF DOLLARS INTO THIS REPAIR!
Oct 30, 2015
AIR BAGS,SEATS
1 complaint
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE POWER SEAT INDEPENDENTLY SHIFTED FORWARD IN A ROCKING MOTION WHENEVER COMING TO A COMPLETE STOP. THE SEAT WOULD RESET TO THE CORRECT POSITION AFTER RESUMING NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE AIR BAG CLOCK SPRING WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Jul 28, 2015
POWER TRAIN,ENGINE
1 complaint
CAR IDLES FAST WHEN IN PARK. RPM NEEDLES ALSO REACTS. WHEN DRIVING CAR APPEARS AS IF TRANSMISSION ISN'T WORKING. UPON ACCELERATION THE CAR APPEARS AS IF IT'S ABOUT TO STOP. WHEN IT DOES ACCELERATE IT REACTS VERY SLUGGISH.. THOUGHT TRANNY WAS BAD, BUT WAS INFORMED TRANNY. TOOK IN FOR A TUNE-UP, WAS TOLD ONLY SPARK PLUGS MAY NEED REPLACED. DID ONLINE RESEARCH TO DISCOVER SEVERAL OTHERS HAVING SAME TROUBLE. ON-LINE FEEDBACK SUGGESTED POSSIBLE TPS PROBLEM OR NEEDED TO REPLACE IDLE SPEED CONTROL MODULE. MY HUSBAND AND I ARE BOTH ON FIXED INCOMES AND DON'T HAVE MONEY TO PAY FOR "IT COULD BE". WE NEED A DEFINITE ANSWER TO OUR TROUBLE SO WE CAN PROPERLY REPAIR IT. WE USE THIS VEHICLE TO TRANSPORT OUR GRANDKIDS IN AS WELL AS USE IT FOR VACATIONS. PLEASE HELP!!! WE NEED AN ANSWER ASAP. *TR
Apr 09, 2015
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
HEADLIGHTS, OVERHEAD DOME, INSTRUMENT LIGHTS ALL FLASH ON AND OFF WHEN HEADLIGHTS ARE TURNED ON WHICH IS IMPOSSIBLE TO DRIVE AT NIGHT WITHOUT SERIOUS BEING A SERIOUS MAJOR SAFETY HAZARD. CHECKED FORUM FOR DODGE PRODUCTS, THERE IS ALSO A SERVICE BULLETIN IN YOUR DATABASE THERE ARE MANY COMPLAINTS OF PEOPLE WITH THE SAME MALFUNCTION, AND MECHANICS TOLD EVERYONE SAME THING POWER TRAIN OR BODY CONTROL MODULE (BCM). *TR
Mar 04, 2015
POWER TRAIN,AIR BAGS,STRUCTURE,ENGINE
1 complaint
THE OTHER DRIVER WAS AT A STOP AND I WAS DRIVING BETWEEN 50 AND 55 MPH ON THE HIGHWAY. THE OTHER DRIVER PULLED OUT INFRONT OF ME FROM MY LEFT TO RIGHT. AS WE IMPACTED MY AIR BAG DID NOT DEPLOY BUT THE PASSENGER'S AIR BAG DID DEPLOY. I WAS THE ONLY PERSON IN MY CAR. I STRUCK HIM WITH SUCH FORCE THAT THE VEHICLE I WAS DRIVING WAS FORCED OFF THE ROAD AND THEN WAS STOPPED BY A TREE. AFTER 2 HITS THE DRIVER'S SIDE AIR BAG STILL DID NOT DEPLOY. THE VEHICLE WAS DEEMED A TOTAL LOSS. *TR
Nov 13, 2014
SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
PRIOR TO THE HUB FREEZING UP THE SUV WAS MAKING A SQUEAKY NOISE IN THE FRONT END THIS LATER TURNED INTO A CLUNKING NOISE AND THE CAR WOULD SWAY WHEN EVER THERE WERE LANE CHANGES ESPECIALLY NOTICEABLE AT HWY SPEEDS 55 TO 65 MPH AND DRIVING OVER THE LANE MARKER CAPS ON THE FREEWAY. THIS THEN DEVELOPED INTO A METAL TO METAL GRINDING NOISE FROM THE FRONT END PRIOR TO THE WHEEL ASSEMBLY RIGHT FRONT PASSENGER SIDE SEPARATING INVERTING UNDERSIDE CAR CHASSIS. *TR
Oct 16, 2014
POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT UNKNOWN SPEEDS, THE DOORS WOULD LOCK AND UNLOCK INDEPENDENTLY. WHEN THE VEHICLE WAS PARKED, THE DOORS WOULD UNLOCK EVEN AFTER THE LOCK HAD BEEN ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 136,000. THE REAR PASSENGER DOOR APPEARED TO BE PERMANENTLY LOCKED. THE CONSUMER ALSO STATED THE TRANSMISSION WAS SLIPPING. THE VEHICLE WOULD MOVE SLOW, WHEN THE ACCELERATOR WAS APPLIED. UPDATED 11/10/14. *JB
Sep 15, 2014
ELECTRICAL SYSTEM,SEATS
1 complaint
THE POWER FRONT SEATS AFTER TIME COME LOOSE IN THE 20001 DURANGO AND MOVE BACK AND FORTH ON THE TRACKS. SEEMS LIKE THEY ARE MOVING MORE AND MORE EVERY DAY. I READ SO MANY OTHER COMPLAINTS ON THIS WEB SITE. ANOTHER PROBLEM WHICH IS COMMON IS THE WIRING BURNING UP CONNECTED TO THE RESISTOR PACK ON THE BLOWER MOTOR. I READ STORIES ABOUT HOW PEOPLE HAVE TO REPLACE THE BLOWER MOTOR, RESISTOR PACK AND PLUG AT THE END OF THE HARNESS. THE MANUFACTURE SHOULD HAVE USED THICKER WIRE TO HANDLE THE CURRENT DRAW FOR THE MOTOR THAT IS INSTALLED IN THE VEHICLE IN THE FIRST PLACE. I HAVE BEEN USING THE ORIGINAL MOTOR FOR 2 YEARS NOW I JUST DON'T HAVE ANY SPEED CONTROL NOW, BUT THE MOTOR IS FINE. THE RESISTOR PACK IS ALSO FINE JUST NEED TO REPLACE ONE OR ALL OF THE WIRE THAT ARE BURNT UP. *TR
Sep 14, 2013
STEERING,ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
BOUGHT VEHICLE ABOUT 1 MONTH AGO AND MY HORN AND CRUISE CONTROL WERE WORKING AT TIME OF PURCHASE. TOOK CAR HOME AND WENT OUT THE NEXT DAY AND FOUND OUT THAT HORN DIDN'T WORK AFTER ALMOST GETTING INTO AND ACCIDENT, SO NOW I NO LONGER HAVE A HORN OR CRUISE CONTROL ON MY CAR. *TR
Mar 26, 2013
SUSPENSION,ENGINE
1 complaint
I WAS DRIVING DOWN THE ROAD WITH 2 OF MY KIDS.. I STARTED TO SMELL ANTIFREEZE GOING INTO MY CAR, ALL OF A SUDDEN THERE WAS SMOKE BURSTING OUT OF MY CAR. WE REPLACED THE THERMOSTAT 3 DIFFERENT TIMES WITH IN 3 MONTHS, THE RADIATOR HOUSE BURST. AND NO LIGHTS CAME ON.. THE OIL PRESSURE ALSO DROPPED. TOOK IT TO SHOP TO HAVE IT FIXED, CRACKED HEAD GASKETS AND BLOWN MOTOR, NOW WE ARE WITH OUT A CAR.... SAD BECAUSE I WILL NEVER BUY ANOTHER DODGE. WE WERE ALSO NEVER NOTIFIES ABOUT THE RECALL ABOUT THE BALL JOINTS AND PAID CASH FOR THEM TO BE REPLACED. *TR
Feb 21, 2013
ELECTRICAL SYSTEM,ENGINE
1 complaint
WHILE DRIVING MY VEHICLE AT 30 MPH, IT SHUT OFF WITHOUT WARNING. THE VEHICLE HAD HALF A TANK OF GAS, NEW ALTERNATOR, AND NEW BATTERY. I WAS CROSSING AN INTERSECTION WHEN THE INCIDENT OCCURRED. *TR
Sep 04, 2012
FUEL/PROPULSION SYSTEM
1 complaint
WHILE SITTING IN IDLE THE VEHICLE WILL REV UP ON ITS OWN, RPMS WILL INCREASE GREATLY, VEHICLE WILL ACTUALLY LUNGE FORWARD DUE TO THE VERY HIGH IDLE. IDLE WILL THEN DROP AND SOMETIMES CAUSE THE VEHICLE TO STALL. VEHICLE WILL THEN NOT START PROPERLY. ONCE RESTART DOES OCCUR, VEHICLE WILL JERK WHEN PUT INTO GEAR. ACCELERATION IS THEN VERY SLOW WHILE RPMS ARE STILL RUNNING VERY HIGH. WHILE DRIVING RPMS WILL THEN DROP AND VEHICLE WILL JERK BEFORE THE RPMS RISE AGAIN. THIS CAUSES VERY POOR MILEAGE AS WELL AS UNSAFE CONDITIONS WHILE AT A STOP OR DRIVING. THIS OCCURS INTERMITTENTLY. HAS BEEN CHECKED NUMEROUS TIMES BY DIFFERENT DEALERSHIPS AND INDEPENDENT MECHANICS, HOWEVER, PROBLEM IS SO INTERMITTENT THAT A DIAGNOSIS HAS YET TO BE CORRECT SO NO SOLUTION HAS BEEN FOUND AS OF THIS TIME. PROBLEM HAS OCCURRED OFF AND ON FOR 2 YEARS AND IS VERY FRUSTRATING. *TR
May 19, 2012
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AIRBAG LIGHT COMES ON WHEN STEERING WHEEL IS TURNED TO THE LEFT. HORN BECOMES INOP. WHEN STEERING WHEEL IS RETURNED TO THE RIGHT, AIRBAG LIGHT GOES OUT. HORN OPERATES AGAIN. SUSPECT FAULT WITH THE CLOCKSPRING. *KB
Feb 04, 2012
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
MY POWER LOCKS ARE CONSTANTLY LOCKING AND UNLOCKING BY THEMSELVES WHILE DRIVING, ALSO WHILE CAR IS OFF. *TR
Oct 18, 2011
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
A/C CONTROL PANEL BURNED OUT...SMOKE CAME THROUGH DASH DIRECTLY BEHIND AC CONTROL UNIT. SMELL OF BURNING WIRES..I PULLED TO THE SIDE OF ROAD AND TURNED OFF VEHICLE.. PULLED PANEL AWAY FROM A/C CONTROL AND UNPLUGGED THE AC CONTROL UNIT..TOOK TO DEALER HAD TO REPLACE AC CONTROL PANEL AND FUSE WAS BLOWN IN FUSE BOX. *TR
Jul 14, 2011
FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING 2001 DODGE DURANGO WILL SHUT OFF IF FOOT IS TOKEN OFF THE GAS PEDAL. WILL ALSO SHUT OFF DURING TURNS IN MAJOR TRAFFIC, CAUSING AN ACCIDENT. TRUCK WILL ALSO SHUT OFF WITHIN 5 MIN OF IDLING. I HAVE HAD THE IDLE VALVE CONTROL REPLACED, FUEL PUMP, BATTERY, TPS SENSOR, FUEL CLEANED ETC. IT DOESN'T THROW ANY CODES AND MECHANICS DON'T KNOW WHAT THE PROBLEM IS. PLEASE HELP! THIS IS BECOMING DANGEROUS, ESPECIALLY WITH SMALL CHILDREN IN THE VEHICLE. *TR
Oct 20, 2010
ELECTRICAL SYSTEM,AIR BAGS,EQUIPMENT
1 complaint
I OWN A 2001 DODGE DURANGO. THE HORN HAS FAILED COMPLETELY. THE CRUISE CONTROL HAS FAILED COMPLETELY. THE AIRBAG LIGHT REMAINS ILLUMINATED ON THE DASHBOARD (ALONG WITH SEVERAL OTHER ICONS), AND NOW I'M FINDING OUT THAT IN THE EVENT OF AN ACCIDENT, THE DRIVER'S SIDE AIR BAG WILL ALSO FAIL. I AM TOLD THAT THIS IS DUE TO A FAILED "CLOCK SPRING" AND IT AFFECTS EVERY CONTROL LOCATED WITHIN THE STEERING WHEEL. THIS PART IS ON NATIONWIDE BACKORDER AND I WAS TOLD TODAY THAT 1,400 ARE BACKORDERED. SEVERAL DEALERS HAVE TOLD ME THEY HAVE NO IDEA OF WHEN (OR ACTUALLY IF) THIS PART WILL BE COMING IN. I UNDERSTAND THAT DODGE DAKOTAS WERE RECALLED FOR THIS VERY REASON, HOWEVER THERE WAS NO RECALL ON THE DODGE DURANGO. I AM NOW DRIVING A CAR WITH NO HORN, NO CRUISE CONTROL AND NO DRIVER'S SIDE AIRBAG. *TR
Sep 08, 2010
EXTERIOR LIGHTING,VISIBILITY,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
I WAS DRIVING HOME FROM WORK ONE NIGHT, IT WAS RAINING, WHEN MY HEADLIGHTS, WIPERS, AND DASHBOARD JUST WENT OUT. I PULLED OVER IN A PARKING LOT, SHUT OFF THE ENGINE WAITING A COUPLE OF MINUTES AND TURNED IT BACK ON AND THEY STILL WOULDN'T WORK. I CAN NOT DRIVE MY CAR AT NIGHT OR WHEN IT IS RAINING, OR EVEN LOCK MY DOORS. THEY TRIED REPLACING THE IGNITION SWITCH AND STILL NO LIGHTS. *TR
Jun 21, 2010
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AIR BAG LIGHT IS ALWAYS ON AND THE HORN DOES NOT WORK , CAUSE A BAD CLOCK SPRING . *TR
May 24, 2010
EXTERIOR LIGHTING,VISIBILITY
1 complaint
2001 DURANGO HAD HEADLIGHT AND WINDSHIELD WIPER FAILURE AT NIGHT IN THE RAIN AT 60 MILES AN HOUR. THE CENTRAL TIMING MODULE WENT OUT. WE COULDN'T SEE TO DRIVE AND ONCOMING DRIVERS COULDN'T SEE US. ITS WAS LIKE BEING BLINDFOLDED. YOU CANT NAVIGATE THE HIGHWAY WITHOUT HAVING THE ABILITY TO SEE.THE NHTSA WAS NOTIFIED, AND THEY TOLD ME THAT UNLESS AN INVESTIGATOR FINDS A TREND, THEY CANT ISSUE A RECALL. UPON LOOKING AT THEIR WEBSITE I HAVE FOUND OVER 100 COMPLAINTS FOR THIS... WHICH TO ME IS A TREND. I GUESS SOMEONE HAS TO DIE BEFORE THIS WILL BE TAKEN SERIOUSLY. I CALLED THE DODGE CORP. OFFICE AND THEY ARE AWARE OF THE ISSUE BUT UNTIL THE NHTSA MAKES THEM RECALL, THEY WONT. SHAME ON DODGE AND THE NHTSA FOR NOT FIXING THE DEFECT. THIS IS NOT AN INCONVENIENCE DEFECT, THIS IS A SAFETY DEFECT. IF YOU HAVE PROBLEMS WITH YOUR LIGHTS,WIPERS, ELECTRICAL SYSTEM PLEASE POST COMPLAINT SO THAT THE NHTSA WILL FINALLY SEE A TREND. THIS POTENTIALLY FATAL DEFECT MUST BE RECOGNIZED! PLEASE INVOLVE YOUR LOCAL MEDIA IF YOU GET NO RESPONSE WITH THE NHTSA. THE TIME FOR BAILOUTS TO THE CAR COMPANY'S' IS OVER IF THEY AREN'T REQUIRED TO MANUFACTURE A SAFE PRODUCT! THE NHTSA SAID THEY RECEIVE OVER 500 COMPLAINTS A DAY. WITH THAT MANY COMPLAINTS COULD THEY BE MISSING THIS DEFECT TREND? IT IS TIME TO CHECK INTO THE ELECTRICAL,TRANSMISSION, AND SEAT BELT ISSUES THAT DODGE IS HAVING. THE NHTSA SHOULD BE DOING ALL THEY CAN TO AVOID INNOCENT DEATHS FROM THE NEGLECT OF GREEDY CAR MANUFACTURERS. DRIVING WITHOUT WINDSHIELD WIPERS OR HEADLIGHTS=DEATH! *TR
Feb 11, 2010
SUSPENSION,ELECTRICAL SYSTEM,SEATS
1 complaint
MULTIPLE REPLACEMENT NEEDED OF UPPER & LOWER BALL JOINTS, SWAY BAR, CURRENTLY EXPERIENCING FRONT END BED SPRING NOISE - SOUNDS LIKE JUNK, TOLD THE FRONT LOWER BALL JOINT IS LOSE AGAIN. ALSO THE HEATING ELEMENTS IN THE FRONT DRIVER;S SEAT WENT OUT -COST TO REPAIR OVER 700.00! VEHICLE IS A 2001 DODGE DURANGO 4 X 4. ONLY 86,000 MILES ORIGINAL OWNER. THIS VEHICLE METICULOUSLY MAINTAINED AND SERVICED, BUT DESPITE THAT CONSTANTLY HAVING FRONT SUSPENSION REPAIRS AND BRAKES. *TR
Jan 14, 2010
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
WHENEVER THE CONTACT DRIVES THE VEHICLE HE NOTICED THAT THE STEERING WHEEL CLICKS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP, AND THE CONTACT DID NOT NOTICE ANY DIFFERECNES BEFOREHAND. THE CURRENT AND FAILURE MILEAGE IS 88000. BML. UPDATED 10/06/09. *LJ THE INERMEDIATE STEEERING SHAFT AND TIE RODS WERE REPLACED. THE BRAKES HAD TO BE REPLACED SEVERAL TIMES. THE RESISTOR INSIDE THE BLOWER MOTOR HAD TO BE REPLACED IN ORDER FOR THE FAN TO DEFROST THE WINDSHIELD. UPDATED 10/08/09
Aug 18, 2009
POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I HAVE A 2001 DODGE DURANGO WITH 103,000 MILES AND THE TRANSMISSION HAS BEEN REPLACED 3 TIMES. AGAIN IT'S BAD, THE COMPUTER IS BAD AGAIN (REPLACED TWICE) AND NOW THE AIR BAG LIGHT IS FLASHING............ I ENDED UP BUYING A CHEAP CAR TO DRIVE SINCE I COULD NOT AFFORD TO FIX THIS TRUCK, NOT TO MENTION 10 MILES TO GALLON....... THIS TRUCK IS A COMPLETE PIECE OF ?!@#$% AND I WOULD NOT RECOMMEND ANYONE BUY A DODGE, THEY SHOULD GO OUT OF BUSINESS SELLING THE CARS THEY DO... *TR
May 18, 2009
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
ELECTRICAL**** CHECK ENGINE LIGHT CAME ON CODES STATED THAT O2 SENSORS NEEDED TO BE REPLACED.. I REPLACED THEM ABOUT 2 WEEKS LATER CHECK ENGINE LIGHT CAME BACK ON. AFTER ANOTHER DIAGNOSTIC TEST STATES THAT O2 SENSOR NEEDS TO BE REPLACED. DRIVING IN RUSH HOUR TRAFFIC IT STALLED. MADE IT TO DEALERSHIP STATES THAT THE P/S SWITCH LEAKED INTO THE WIRING HARNESS AND SHORTED OUT 02 SENSORS AND POSSIBLY OTHER SENSORS. AND IF NOT WIRING HARNESS IS NOT REPLACED IT COULD SPARK FIRE COST OF REPAIR 3K. *TR
Mar 26, 2009
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,WHEELS
1 complaint
VEHICLE IS 2001 DODGE DURANGO R/T 5.9. 26,000 MILES. FRONT END BALL JOINTS NEEDED REPLACING. CALIPERS FROZE/LOCKED ON BOTH FRONT WHEELS. OVERHEATING OCCURRED TWICE ON FRONT CALIPERS. NEEDED OUT OF POCKET MONEY FOR REPAIRS. AIR CONDITIONING BROKEN. *TR
Mar 02, 2009
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
ELECTRIC FAN,STEERING;RACK AND PINION; CONTROL ARM; LOWER BALL JOINTS, FRONT DRIVE SHAFT, FRONT BEARINGS. REPLACED DRIVE SHAFT,LEFT WHEEL BEARING. I BOUGHT IT IN 2006 W/125,000 MILES. DRIVE SHAFT WENT OUT AT 135,000 AND STEERING AT 146,000. I STILL OWE MONEY ON IT AND IT SITS PARKED BECAUSE I CANT AFFORD THE REST OF THE REPAIRS. *TR
Apr 18, 2008
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
BRAKE LINE BROKE/AIR BAG CLOCK SPRING/POWER STEERING RACK/REAR SUSPENSION,LEAF SPRINGS/RUST. *TR
Mar 18, 2008
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
MY 2001 DODGE DURANGO STARTED HAVING PROBLEMS WITH INTERIOR LIGHTS, DASH LIGHTS, INTERMITTENT WIPERS, DOOR LOCKS NOT OPERATING, THE 4-WHEEL DRIVE LIGHT ON, AND HEADLIGHTS NOT WORKING. CHECKED ALL FUSES AND ALL WERE GOOD. DISCONNECTED/RECONNECTED BATTERY AND ALL RETURNED TO NORMAL. TWO DAYS LATER, WHILE MY 16 Y/O SON WAS DRIVING THE VEHICLE, THE INTERIOR AND DASH LIGHTS (LATER TO LEARN THE HEADLIGHTS) WERE FLICKERING ON AND OFF. I TOOK IT FOR A TEST RIDE AND ALL SEEMED NORMAL FOR FIRST FEW MILES, WHEN SUDDENLY THE DASH LIGHTS AND HEADLIGHTS STARTED TO FLICKER RAPIDLY. A FEW SECONDS LATER THE HEADLIGHTS WENT OUT COMPLETELY FOR APPROXIMATELY 5-7 SECONDS AND CAME BACK ON. THE HEADLIGHTS WENT OUT AGAIN AS I WAS PULLING OFF THE ROAD FOR APPROXIMATELY 7-10 SECONDS WITH INTERMITTENT INTERIOR DASH LIGHTS FLICKERING. I TURNED THE VEHICLE OFF, REMOVED THE NEGATIVE BATTERY TERMINAL FOR APPROXIMATELY 3 MINUTES AND AGAIN ALL RETURNED TO "NORMAL". THIS 'DEFECT' IS WELL KNOWN ON THE INTERNET WITH THE CAUSE BEING THE CENTRAL TIMER MODULE (CTM) AND ALL LOCAL DODGE DEALERS I CONTACTED ARE WELL AWARE OF THE CAUSE AND THE FIX (AVG. COST FROM LOCAL DEALERS $690.00) YET THERE IS NO RECALL FOR THIS ANOMALY. WHY? HEADLIGHTS TURNING OFF WHILE DRIVING'AM I THE ONLY PERSON WHO SEES A SAFETY PROBLEM HERE? ALSO, ACCORDING TO THE PEOPLE AT CHRYSLER'S 1-800 CUSTOMER SERVICE CENTER, THIS IS ONLY AFFECTING A SMALL NUMBER OF VEHICLES. SO WHAT. MY THOUGHTS ARE: ONE VEHICLE IS ENOUGH, AND IF THIS IS REALLY A TRUE STATEMENT FROM CHRYSLER, IT SHOULDN'T COST THE CORPORATION THAT MUCH TO FIX THOSE 'FEW' VEHICLES. MY CONCERN CONTINUES WITH THE BELIEF THAT BOTH CHRYSLER AND THE NHTSA KNOW ABOUT THIS FAILURE - WHICH IS OBVIOUSLY A SAFETY ISSUE - AND NEITHER HAVE TAKEN ANY POSITIVE ACTION FOR AN IMMEDIATE RECALL. THIS SITUATION ALSO LEAVES ME WITH ONE HAUNTING QUESTION: DOES IT REALLY TAKE A DEATH BEFORE ANYONE TAKES ACTION??? BTW: WHAT DOES THE 'S' IN NHTSA STAND FOR AGAIN? *TR
Mar 11, 2008
SEAT BELTS,SEATS
1 complaint
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE MIDDLE ROW DRIVER AND PASSENGER SIDE SEAT BELT HARNESS IS MALFUNCTIONING. THE LATCH OPENS ON ITS OWN WHEN THOSE SEATS ARE OCCUPIED. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CURRENT MILEAGE WAS 100,946 AND FAILURE MILEAGE WAS 99,000. UPDATED 10-08-08 *BF UPDATED 10/08/08. *JB
Jan 22, 2008
VISIBILITY,SEATS
1 complaint
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 50 MPH, THE DRIVER SIDE FRONT WINDOW WOULD NOT ROLL UP. THE MECHANIC STATED THAT THE WINDOW WAS OFF TRACK AND HE REPLACED THE TRACKING. THE FAILURE HAS OCCURRED THREE TIMES. THE CONTACT STATED THAT THE DRIVER SIDE FRONT SEAT WOULD NOT LOCK WHEN THE VEHICLE STOPPED. THE DEALER STATED THAT THE DRIVER'S SEAT TRACKING FAILED. AS OF SEPTEMBER 11, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 108,000.
Sep 11, 2007
POWER TRAIN,AIR BAGS
1 complaint
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 45 MPH, THE CONTACT HEARD A THUMPING NOISE. THE VEHICLE VEERED TO THE RIGHT AND ROLLED OVER. THE CONTACT FELT THAT THE CAUSE OF CRASH WAS THE DRIVE SHAFT. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER HAVE NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 115,000. THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY. UPDATED 09/11/07 *TR
Jul 25, 2007
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
TRANSMISSION FAILURE AFTER 6 YEARS. MY TRANSMISSION TEMPERATURE LIGHT CAME ON AND I WAS NOT ABLE TO ACCELERATE OVER 5-10 MPH. I WAS TOLD BY THE DEALER THAT MY WARRANTY HAD EXPIRED AND IT WAS OVER THE MILEAGE. HOWEVER, I WOULD HAVE TO PAY $6,000 TO HAVE EVERYTHING FIXED. THESE WERE THE ISSUES: - TRANSMISSION RE-HAUL ($4,150) - CATALYTIC CONVERTER ($1,100) - DIFFERENTIAL SERVICE ($500) *JB THIS IS ABSOLUTELY RIDICULOUS TO PAY $6,000 FOR TRANSMISSION SERVICES AFTER 6 YEARS OLD.
Apr 02, 2007
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ELECTRICAL SYSTEM
1 complaint
I BOUGHT MY 2001 DODGE DURANGO SPORT IN NOVEMBER 2000. OVER THE COURSE OF THE PAST SIX YEARS I HAVE HAD TO HAVE SO MANY REPAIRS AND REPLACEMENTS OF PARTS, BRAKES, TIRES, ELECTRICAL FUSES & RESISTORS DONE THAT I CAN HONESTLY SAY THAT I WILL NEVER BUY ANOTHER DODGE VEHICLE AGAIN. THE BIGGEST CONCERNS TO ME HAVE BEEN AROUND BRAKES NEEDING REPLACEMENT THREE TIMES, UPPER BALL JOINTS REPLACED DUE TO RECALL, LOWER BALL JOINTS EXHIBITING EXCESSIVE WEAR AS WELL (BUT NOT BEING ABLE TO GET DAIMLER/CHRYSLER TO FIX THEM BECAUSE IT ISN'T COVERED UNDER MY WARRANTY OR THE RECALL NOTICES) AND ABS & BRAKE LIGHTS ON THE DASHBOARD SHOWING UP INTERMITTENTLY. I HAD TO HAVE THE POWER STEERING LINE REPLACED COMPLETELY DUE TO IT RUSTING THROUGH AND CONTINUOUSLY LEAKING STEERING FLUID. THE DEALERSHIP REPLACED MY STEERING FLUID AND TOLD ME IT WOULD BE FINE TO DRIVE UNTIL THE PART CAME IN. THEY SAID THEY WOULD CALL ME AS SOON AS THE PART ARRIVED. TWO WEEKS LATER I HAD TO CHASE THEM DOWN TO GET AN ANSWER AS TO WHETHER OR NOT THE PART HAD ARRIVED AND WAS TOLD I WOULD NEED TO WAIT ANOTHER WEEK TO BRING THE DURANGO IN FOR REPAIRS. JUST RECENTLY MY CHECK ENGINE LIGHT CAME ON, I DROVE STRAIGHT TO THE DEALERSHIP TO ASK THEM TO LOOK AT IT AND THEY ASKED ME IF THE CAR WAS BUCKING OR STALLING. I SAID NO AND THEY TOLD ME IT WAS NOTHING TO WORRY ABOUT THEN. I TRIED TO MAKE AN APPOINTMENT, BUT COULDN'T EVEN BE SEEN FOR A WEEK AND A HALF. I ASKED FOR A LOANER VEHICLE AND THEY SAID THAT CHRYSLER DOESN'T PROVIDE THOSE, BUT THEY COULD CERTAINLY GET ME A RENTAL...WHY BOTHER BUYING FROM A COMPANY THAT DOESN'T OFFER EVEN MINIMAL THINGS TO THEIR CUSTOMERS? *JB
Dec 01, 2006
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
I HAVE A 2001 DODGE DURANGO SLT, MY PROBLEMS WITH THE TRANSMISSION STARTED WITH 17000 MILES ON VEHICLE. THE FOUR WHEEL DRIVE SYSTEM LIGHT CAME ON AND THE VALVE IN THE 4WD SYSTEM WAS REPLACED AND AFTER THAT(ABOUT 26000+ MILES) THE TRANSMISSION LIGHT WOULD COME ON AFTER DRIVING OVER 60 MILES AND COME TO THE FIRST STOP. WHEN I WOULD GO TO TAKE OFF AGAIN THERE IS A LOSS OF POWER AND LIGHT STAYS ON UNTIL YOU STOP VEHICLE AND LET IT COOL DOWN (ABOUT 2 HOURS) THEN THE LIGHT GOES OFF AND POWER RESTORED. I HAVE TAKEN TO DEALER SEVERAL TIMES WITH LIGHT ON AND OFF TO HAVE IT CHECKED BUT THEY FIND NOTHING WRONG AND JUST RESET THE LIGHT. MY FAMILY AND I HAVE NOT DONE A LOT OF LONG DISTANT TRAVELING IN THE PAST 2 YEARS SO (LAST TIME WAS GOING ON VACATION AND LIGHT CAME ON WHILE GETTING GAS) I AM WORRIED THAT THE NEXT TIME WE LEAVE ON VACATION OR TRAVEL MY FAMILY WILL BE BROKE DOWN AND EVEN WORSE CAUSE A CRASH ON HIGHWAY. THANK YOU. *NM
Sep 08, 2006
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
2001 DODGE DURANGO UPPER BALL JOINTS WERE CORRODED. *TS THE CONSUMER RECEIVED A RECALL LETTER AFTER SHE HAD ALREADY EXPERIENCED THE FAILURE. WITH ONLY 64,000 MILES ON THE VEHICLE, THE ENGINE FAILED. *JB
Jul 26, 2006
FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY
1 complaint
I HAVE HAD MY DODGE FOR THREE YEARS AND SINCE THEN SEVERAL THINGS HAD TO BE REPLACED ON IT. I HAD TO HAVE MY TRANSMISSION REBUILT DUE TO THE COOLANT FAILURE. THE SENSOR STOPPED WORKING AND OVER HEATED THE ENGINE BURNT UP THE TRANSMISSION. THE MOTOR IN THE DRIVER WINDOW BURNT OUT AND HAD TO E REPLACED. THE DODGE STOP CRANKING SO WE HAD TO REPLACE THE FUEL PUMP. WE ARE NOW HAVING PROBLEMS WITH THE COOLING FAN ON THE ENGINE THAT HAS BURNT OUT AS WELL. I AM VERY DISPLEASED WITH MY TRUCK AND WILL NEVER BUY ANOTHER DODGE AGAIN. ALL THESE THINGS HAPPENED IN A YEAR. MAN I HATE THIS TRUCK. *NM
Jul 22, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
AFTER THE CHECK ENGINE WARNING LIGHT WENT ON AND WAS ADDRESSED BY A LOCAL AUTHORIZED MECHANIC, THE VEHICLE WARNING TONES BEGIN SOUNDING CONTINUOUSLY, THE REMOTE RADIO CONTROLS STOPPED FUNCTIONING AND THE REAR WIPER WOULD GO ON INTERMITTENTLY. THE VEHICLE WAS BROUGHT BACK TO THE SAME MECHANIC WHO PERFORMED A COMPUTER DIAGNOSTIC BUT COULD FIND NO ISSUES. AFTER WHICH ALL VEHICLE LIGHTS BEGAN FLASHING WHEN THE HEADLIGHTS ARE TURNED ON. *NM
Jul 22, 2006
STEERING,SUSPENSION,AIR BAGS
1 complaint
DT: THE CONTACT HAS BEEN EXPERIENCING PROBLEMS WITH THE STEERING AND FRONT END WHILE DRIVING VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES SINCE MAY 2005. WHILE DRIVING ON A TWO LANE ROAD THE VEHICLE STARTED MAKING A NOISE, THEN IT VEERED TO THE LEFT. THIS RESULTED IN AN ACCIDENT. UPON IMPACT, THE AIR BAGS DID DEPLOY.*AK
Nov 04, 2005
STEERING,SUSPENSION,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I HAVE BEEN WITH THIS VEHICLE IN THE SHOP EVERY TIME YOU TURN AROUND. CURRENTLY WE WERE DRIVING DOWN THE ROAD AND SMOKE CAME FROM THE VENTS. IT WAS A FIRE WHICH THEY ARE STILL TRYING TO FIND WHERE THE SHORT IS. ALSO THE CONVERTOR FOR THE AIR CONDITIONER IS BAD AND HAD TO BE REPLACED. BECAUSE OF THE SHORT THE BATTERY WAS REPLACED TWO TIMES BECAUSE OF THE BURNING IT UP, THE SPRING BROKE WHEN I HIT A BUMP AND MY DAUGHTERS NECK WAS WRENCHED. EVERY OTHER DAY THE VEHICLE WON'T START, THE LOCKS WON'T WORK AFTER HAVING THEM REDONE BY CLIO CHRYSLER, THE WINDOWS WON'T GO UP AND DOWN, THE CAR HAS A BAD STEERING RACK WHICH WE REPORTED TO YOU QUITE SOME TIME AGO (2 DIFFERENT DEALERSHIPS EVALUATED AND REPORTED THIS), THE BALL JOINTS WERE BAD, THE CAR CREAKS CURRENTLY UNDERNEATH AS THOUGH IT IS GOING TO FALL IN TO PIECES. THE ALTERNATOR HAD TO BE REPLACED, THE SENSORS ALL WERE GOING BAD AT DIFFERENT TIMES, SO EVERY OTHER DAY THE CAR WON'T RUN. THE ONE COST US A MINT IN GASOLINE BECAUSE THE CAR WOULD JUST DRINK THE GAS AND SHOOT OUT BLACK SMOKE. THIS IS A 2000 VEHICLE FROM PROBLEMS DATING FROM DAY ONE OF PURCHASE. THE VEHICLE. *NM
Oct 21, 2005
SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I HAVE A 2001 DODGE DURANGO R/T THAT HAS HAD SEVERE PROBLEMS WITH THE FRONT END. I KNOW THAT THE UPPER BALL JOINTS HAVE BEEN REPLACED AT LEAST THREE TIMES. TWO OF WHICH ARE FROM MY LOCAL DEALER AND I JUST RECEIVED A NOTICE THAT THEY WANT IT DONE AGAIN. I ALSO KNOW THAT MY LOWER BALL JOINTS ARE SHOT AND IS DEFINITELY A COMPLICATION OF THE UPPER BALL JOINT PROBLEMS DUE TO THE FACT THAT THEY ARE ON THE SAME PIVOT POINT. ALSO MY UPPER AND LOWER CONTROL ARM BUSHINGS ARE SEIZING UP AND CAUSING NOT ONLY A SUBSTANTIAL AMOUNT OF NOISE BUT A SEVERE AMOUNT OF WHEEL HOP WHILE AT HIGH RATES OF SPEED ON THE HIGHWAY. WHILE CORNERING AND HITTING THE EXPANSION JOINT OF A BRIDGE OR OTHER HIGHWAY BUMP THE TRUCK SEEMS TO WANT TO BOUNCE FROM LANE TO LANE. I ALSO HAD A DRIVERS SIDE FRONT SHOCK BREAK IN HALF WHILE ON THE HIGHWAY LAST WEEK. I CONTACTED DAIMLER CHRYSLER ABOUT THESE PROBLEMS AND THEY DIDN'T SEEM THE BIT LEAST WORRIED ABOUT IT. I ASKED IF THERE WAS ANY CONSUMER COMPLAINT PROGRAM OR ANY FOLLOW UP PROCEDURE THAT I COULD BE INVOLVED WITH AND HE WAS QUICK TO SAY NO. HE ALSO INSTRUCTED ME THAT I COULD DO ONE OF TWO THINGS, I COULD HAVE THE BALL JOINTS CHANGED FOR THE FOURTH TIME OR GET RIDE OF THE VEHICLE. I ASKED HIM IF THIS WAS DODGES SINCE ON THE WHOLE PROBLEM BY OFF LOADING THE VEHICLE ONTO ANOTHER UNSUSPECTING PERSON AND HE DIDN'T SAY ANYTHING. HE JUST REPEATED HIMSELF. I AM A AIRCRAFT MECHANIC BY TRADE AND I CAN TELL YOU RIGHT NOW THAT THE FAA AND THE NTSB WOULD HAVE GROUNDED EVERY AIRCRAFT THAT WAS AFFECTED IN A SITUATION LIKE THIS. I DON'T KNOW WHY THERE IS SUCH A DOUBLE STANDARD WITH THE AUTOMOBILE INDUSTRY. I DRIVE AROUND MY FAMILY IN THIS VEHICLE TO INCLUDE MY 5 MONTH OLD SON AND IT SCARES ME TO DEATH JUST READING THE STORIES ONLINE THAT OTHER PEOPLE HAVE BEEN INVOLVED WITH. I HOPE IT HASN'T HAPPENED BUT WHAT IS IT GOING TO TAKE TO GET THIS RESOLVED WITH DODGE, (MULTIPLE DEATHS WITH THIS $30,000 LEMON) THANK YOU MIKE AUDAS. *NM
Aug 15, 2005
TIRES,WHEELS
1 complaint
DT: CONTACT OWNS A 2001 DODGE DURANGO SLT, AND SHE IS HAVING PROBLEMS WITH DRIVER'S SIDE REAR WHEEL . THERE ARE ONLY TWO LUGS:NUTS LEFT HOLDING ON THE TIRE, AND THE STEM KEEPS BREAKING OFF. SHE IS UNABLE TO DRIVE THE VEHICLE BECAUSE IT IS UNSAFE.*AK
May 20, 2005
FUEL SYSTEM, GASOLINE,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
2001 DODGE DURANGO SEAT BELTS WON'T STAYED LATCHED IN BACK SEATS,MOTOR GIVES ITSELF GAS WHILE DRIVING OR PARKED,TRANSMISSION WILL NOT BE IN ANY GEAR WHEN YOU'VE PUT IT IN DRIVE AND THEN IT WILL JERK AND FINALLY GO AND IT HAS ALSO CHANGED GEARS WHILE DRIVING I CALLED DODGE AND THEY SAID THAT IT'S ALL READY BEEN TAKEN IN ON THAT RECALL
May 19, 2005
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
NOT SURE EXACTLY WHEN THE LAST FAILURE WAS BECAUSE I DON'T TRAVEL "ALL" THE TIME... BUT WHEN I DO... SOMETIMES THE EMERGENCY FLASHERS COME ON BY THEMSELVES AND CANNOT BE TURNED OFF. THIS IS NOT GOOD WHILE TRAVELING DOWN THE INTERSTATE HIGHWAYS. THE FLASHER SWITCH DOES NOT WORK ANY LONGER AND THE FLASHERS CANNOT BE TURNED OFF. I HEAR CLICKING NOISES UNDER THE DASH AND HAVE EVEN TRIED PULLLING FUSES... YOU CANNOT TURN THE EMERGENCY FLASHERS OFF. MY DESTINATION IS ABOUT 250 MILES AWAY AND WHEN THIS DOES HAPPENS, THEY MAY CONTINUE TO FLASH ALL NIGHT LONG RESULTING IN THE BATTERY BEING DEAD THE NEXT DAY. I HAVE A FEELING THIS HAPPENS EVEN WHEN I DON'T TRAVEL BECAUSE SOMETIMES WHEN I WANT TO GO SOMEWHERE THE BATTERY IS DEAD AND THE TRUCK HAS BEEN SITTING IN MY GARAGE ALL NIGHT.THIS IS OBVIOUSLY AN ELECTRICAL PROBLEM THAT COULD EVENTUALLY RESULT IN A FIRE OR DEATH...*AK THE DEALER "MAXWELL DODGE" IN AUSTIN TEXAS IS "SPECIAL" AND DOES NOT HAVE TO ADHERE TO ANY "LAWS". THEY DO NOT WANT TO FIX THE UPPER BALL JOINTS ON MY 2001 DURANGO EITHER UNLESS I CAN LEAVE IT THERE "UNTIL THEY GET AROUND TO IT". THEY WON'T MAKE AN "APPOINTMENT" FOR THE 2 HOUR REPAIR NEEDED AND INSIST THAT I BRING IT THERE AND LEAVE IT UNTIL THEY READY TO GIVE IT BACK. WHAT A SCAM! I HOPE THAT YOU WILL REVIEW THIS MATTER AND CORRECT THESE ISSUES WITH THE UNETHICAL DEALERS THAT MANUFACTURERS CONTINUE TO ALLOW DISTRIBUTION AND SUPPORT OF THIER PRODUCTS.. THANKS, [XXX] 2001 DODGE DURANGO R/T 4X4 5.9 LITER VIN: [XXX]. *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 10, 2005
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
AT 55,000 MILES I HAD TO REPLACE MY RACK AND PINION AND BALL JOINTS. I REPLACED MY BRAKE PADS AND ROTORS LAST YEAR AND HAVE JUST BEEN TOLD THAT I NEED TO REPLACE THEM AGAIN. MY VEHICLE IS USED FOR LOCAL HIGHWAY DRIVING.*AK
Oct 18, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
I HAVE HAD TO REPLACE THE ROTORS THREE TIMES AND ALSO HAD THEM RESURFACED 3 TIMES IN 3 YEARS. NOW I HAVE BEEN TOLD THE BALL JOINTS ARE IN VERY BAD SHAPE AND MUST BE REPLACED RIGHT AWAY. I HAVE OWNED OTHER DODGE VEHICLES THROUGH-OUT THE YEARS AND I'M VERY DISAPPOINTED WITH THIS ONE. *NM
Oct 12, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,SEAT BELTS,VEHICLE SPEED CONTROL
1 complaint
CONSUMER STATED THAT TRANSMISSION INDICATOR LIGHT KEPT GOING OFF AND ON. CONSUMER TOOK VEHICLE TO THE DEALER, WHO TOLD CONSUMER THAT THEY HAD TO INSERT A PLATE IN ORDER TO MAKE THE LIGHT STAY OFF. ALSO, AFTER VEHICLE WAS WORKED ON THE CRUISE CONTROL LIGHT CAME ON AND STAYED ON. WHILE DRIVING ON THE FREEWAY ALL THE LIGHTS CAME ON, CONSUMER APPLIED BRAKES, AND THEY GRABBED. WHEN CONSUMER FINALLY WAS ABLE TO APPLY BRAKES THEY ALMOST THREW HER PASSENGER THROUGH THE WINDSHIELD. HOWEVER, PASSENGER DID NOT GO THROUGH THE WINDSHIELD BECAUSE HE WAS WEARING A SEAT BELT. CONSUMER INDICATED THAT DEALER TOLD HER THAT THIS INCIDENT MAY HAVE BEEN CAUSED BY THE TRANSMISSION FLUID THAT THEY PUT INTO VEHICLE. *AK
May 03, 2004
STEERING,SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
IN MARCH OF 2001 I BOUGHT A 2001 DODGE DURANGO 4X4 THE FIRST YEAR WAS GREAT , THEN DESPITE THE FACT THAT I TOOK MY VEHICLE IN EVEY 3000 MI. FOR WHATEVER WAS MANUFACTURER RECOMMENDED MAINTENANCE , AND THE DEALERS 27 POINT INSPECTION, THE FRONT BRAKES WERE SUDDENLY COMPLETELY SHOT AND COST IN EXCESS OF $450 TO REPAIR LAST JUNE I BELIEVE , RIGHT AFTER GETTING SERVICED AND A FRONT END ALIGNMENT ,I DROVE TO WORK , ATTEMPTED TO SHUT OFF VEHICLE, AND IT REFUSED THE ENGINE SPED UP , THE LIGHTS FLASHED , THE GAUGES WENT WILD, AND IT FINALLY DIED. DAY AFTER DAY THEY CEPT TELLING ME THEY DIDNT KNOW WHAT THE PROBLEM WAS ,AFTER A WEEK OF BEING WORKED ON THE DEALERSHIP INFORMED ME THE STARTER HAD "GONE" AND IT WOULD BE 24 TO 48 HOURS BEFORE THEY COULD GET ONE ABOUT THE SAME TIME THE FRONT END STARTED TO MAKE A STRANGE GRINDING NOISE WHILE BACKING UP WHILE TURNING....THEY STILL HAVENT FIGURED OUT THIS ONE.....BUT IM WONDERING IF IT IS A BALLJOINT ISSUE ALSO AFTER SEVERAL OF THE REGULARLY SCHEDUELED SERVICES I COMPLAINED THAT THERE WAS FLUID LEFT ON MY DRIVEWAY. I WAS TOLD THAT IT WAS RUN OFF FROM THE FRAME OF SOME OF THE OLD OIL,....NOW AFTER IT IS OUT OF WARRANTY,THEY FINALLY FOUND THE LEAK....THE POWER STEERING RACK IS LEAKING OH AND I ALMOST FORGOT, WHEN I FIRST GOT THIS VEHICLE, THE LEFT REAR BRAKE LIGHT DIDNT ALWAYS WORK...AFTER 4 OR 5 ATTEMPTS TO GET IT REPAIRED , I HAD A MECHANIC FRIEND OF MINE LOOK IT OVER ...IN LESS THAN 5 MINUTES HE TOLD ME THE CONTACTS IN THE HOUSING WERE DEFECTIVE ....I GOT THE DEALERSHIP TO CHECK INTO IT AND THEY REPLACED IT AND IT HAS BEEN FINE EVER SINCE THIS VEHICLE HAS ALWAYS HAD ITS MANUFACTURERS RECOMMENDED SERVICES AT THE INTERVAL REQUIRED , IT WAS VERY EXPENSIVE TO BUY , AND TO MAINTAIN, IT ONLY HAS 40,000 MI. ON IT , AND LOOKS GREAT, BUT APPEARNTLY IT IS A MONEY PITT AND DEATH TRAP ALL ROLLED INTO ONE!!
Apr 18, 2004
SUSPENSION,WHEELS
1 complaint
AS I WAS GOING DOWN A COUNRY ROAD, FOR SOME UNKNOWN REASON I LOST CONTROL OF MY DURANGO, WENT OFF THE ROAD AND RAN INTO A DIRT/ROCK EMBANKMENT. WHEN PULLING MY DURANGO BACK UP ON THE ROAD, FOUND MY TIRE WAS FLAT AND THE RIM HAD SPLIT IN HALF. IN HALF LIKE IF YOU WERE HOLDING IT UP ON IT'S EDGE (NOT LYING IT DOWN) AND CUT IT IN HALF. WHEN I TOOK IT TO THE DEALER SHIP AND THEY HAD A REPRESENTITIVE COME OUT THEY SAID THERE WAS NOTHING THEY COULD DO!!! I'VE TALKED TO MANY PEOPLE AND MECHANICS AND THEY SAID THEY HAVE NEVER SEEN ANYTHING LIKE THAT. IT'S AS ALMOST AS IT WAS WELDED WRONG. THE CRYSLER CORP. WOULD NOT HELP ME IN ANY WAY. I HAD TO TURN IT INTO MY INSURANCE COMPANY. I STILL BELIEVE THAT THERE WAS SOMETHING WRONG WITH MY DURANGO. WHETHER IT BE A FAULTY RIM OR POSSIBLY THE BALL JOINTS. I'VE NOW BEEN READING MORE AND MORE ABOUT THESE DURANGO AND AM STILL NOT SATISFIED WITH THE CRYSLER CORP. S DECISION.*AK
Apr 16, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES
1 complaint
WHILE DRIVING AT 40 MPH, THE CONSUMER HEARD A CLANKING SOUND COMING FROM THE FRONT END. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THIS PROBLEM. THE CONSUMER FELT THAT THE BALL JOINTS WORE OUT. THE DEALER EXAMINED THE VEHICLE, BUT COULD NOT DIAGNOSE WHAT WAS CAUSING THE NOISE. *AK THE ENGINE LIGHT HAD COME ON, THE VACUUM HOSE LEAKED, AND THERE WAS A KNOCKING NOISE IN THE REAR COMPARTMENT. IT WAS LATER FOUND THAT THE REAR DOOR LATCH RATTLED DUE TO INTERNAL DAMAGE. *SC *JB
Apr 08, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
CONSUMER EXPERIENCED THE ENGINE LIGHT ILLUMINATING, SHAKING WHEN BRAKING AT HIGH SPEEDS, STEERING NOISES AND SHIFTER POPPING IN PLACE. *PH ALSO, CONSUMER EXPERIENCED NOISE IN THE REAR END AND TRANSMISSION NOT SHIFTING PROPERLY. DEALER SAID THE CHECK ENGINE LIGHT ILLUMINATED FOR NO REASON AT ALL AND WAS RESET. CONSUMER WENT TO A DIFFERENT DEALER AND PUT A NEW COMPUTER BECAUSE IT'S A SMALL SENSOR IN THE EMISSION CONTROL. ENGINE LIGHT CAME ON AGAIN AND CONSUMER BROUGHT VEHICLE TO A DEALER AND SAID THAT IT WAS SAFE TO DRIVE. CONSUMER WENT TO A DIFFERENT DEALER BECAUSE SHE WASN'T COMFORTABLE WITH THE OPINION FROM THE PREVIOUS DEALER. CONSUMER WAS TOLD BY THE DEALER THAT IT WAS THE TORQUE CONVERTER AND IT WILL TAKE A WEEK AND A HALF TO REPAIR VEHICLE. IN ADDITION, CONSUMER IS EXPERIENCING PROBLEMS WITH AIR CONDITIONER. *LA
Apr 01, 2004
SUSPENSION,EXTERIOR LIGHTING
1 complaint
CONSUMER COMPLAINED ABOUT UPPER AND LOWER BALL JOINTS FAILURE. THIS PROBLEM WAS DIAGNOSED WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION. *AK THE BRAKE BULB LIGHT WAS REPLACED AND THE FRONT SHOCKS WERE REPLACED. *JB
Mar 03, 2004
SUSPENSION,STRUCTURE
1 complaint
PROBLEMS WITH LOWER BALL JOINTS, SHOCKS, LOWER CONTROL ARMS, ETC. *PH THE FRONT-END BEGAN TO FAIL. THE LOWER BALL JOINTS HAD DEGRADED. THE VEHICLE HAD TO GO BACK IN FOR REPAIRS DUE TO THE NOISE IN THE FRONT-END, THE REPAIR SHOP ASSUMED THAT THE SHOCKS WERE BAD AND REPLACED THEM WHICH DID NOT CORRECT THE NOISE. THE LOWER CONTROL ARMS HAD TO BE REPLACED. THE VEHICLE CONTINUED TO EXPERIENCE PROBLEMS. THE CONSUMER WAS INFORMED THAT THE UPPER CONTROL ARMS HAD TO BE REPLACED AS WELL AS THE RIGHT SIDE HUB BEARING. THE WINDOW'S PLASTIC CASING INSIDE OF THE WINDOW COMPLETELY BROKE IN TWO PIECES. THE PLASTIC WAS BRITTLE. THE CONSUMER REQUESTED REIMBURSEMENT FOR ALL THE EXPENSES INCURRED. THE CONSUMER ALSO EXPERIENCED UNSPECIFIED PROBLEMS WITH HIS 2000 DODGE DURANGO. *SC
Mar 03, 2004
STEERING,AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
CLOCK SPRING FAILURE-SAME SCEANARIO AS CURRENT NHTSA INVESTIGATION INVOLVING DAIMLER CHRYSLER MINI-VANS. FAILURE RESULTED IN A NON-WARRANTY COVERED EXPENSE OF $219.42 IN PARTS AND LABOR TO REPLACE CLOCK SPRING.*AK
Feb 06, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
DURANGO ORGINAL STARTED STALLING AND THEN CHECK ENGINE LIGHT CAME ON AND STAYED ON STEADY. WENT TO DEALER AN WAS SUGGESTED PCM WAS BAD NO PARTS AVAILABLE (POWER CONTROL MODULE). PARTS ORDERED. NEW PARTS INSTALLED SAME PROBLEM WHEN LEAVING DEALERSHIP. ON CLOSER INSPECTION TECHNICAN FOUND REAR HEAT INLINE PUMP HAD FAILED INTERNALLY AND HAD PUMPED ANTIFREEZE THROUGH WIRING HARNESS WHICH INTURN WRECKED CRUISE CONTROL, PCM, HEATING AND COOLING CONTROLS. ANTIFREEZE IS CORRSIVE TO COPPER WIRING AND WE DO NOT KNOW HOW FAR THE ANTIFREEZE TRAVELED IN THE DIFFERENT WIRING HARNESS MODULES. DODGE HAS OFFERED TO REPLACE ORIGINAL FAILED INLINE REAR HEAT PUMP BUT WILL NOT PAY LABOR $216.00 DISTRICT MANAGER HAS OFFERED TO GIVE 12 MONTH OR 12,000 MILE WARRANTY BUT WILL NOT GIVE A LONGER WARRANTY ON ELECTRICALL HARNESS EVEN THOUGH HE HAS DETERMINED THIS WILL FIX PROBLEM. BUT NOT REMOVED THE CORROSIVE FROM THE ELECTRICAL HARNESS. TECH WORKING PROBLEM HAS SEE THE SAME PROBLEM BEFORE AT SAME DEALERSHIP ON DURANGO'S
Jan 15, 2004
STEERING,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
I HEARD ABOUT UPPER CONTROL ARM FAILURE. I HAD MINE CHECKED MY MECHANIC STATED RIGHT SIDE UPPER SHOWED SIGNS OF WEAR & SHOULD BE REPLACED. WAITING TO SEE IF RECALL IS FORTHCOMING. NOTICED POWER STEERING WAS HARD TO TURN ALSO A RATTLE IN THE STEERING WHEEL IF SHOOK SIDE TO SIDE FASTLY (CAUSE WORN STEERING COLUMN AND BOX). LIGHT SELECTOR SWITCH BURNED OUT. HAD TO REPLACE THE SWITCH MODULE.
Jan 15, 2004
ENGINE AND ENGINE COOLING,VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
THE VEHICLE ON THIS OCCASION STARTED KNOCKING AND THE CHECK GAUGES LIGHT APPEARED. IT STATED I NEEDED OIL WHEN I RECENTLY HAD AN OIL CHANGE. IT THEN CUT OFF. I TOOK THE VEHICLE TO THE DEALER TO FIND OUT THAT I NEEDED A NEW ENGINE SUPPOSEDLY DUE TO SLUDGE BUILD UP. I HAVE HAD ALL OIL CHANGES AND SERVICES PERFORMED. I EVEN WENT AS FAR AS TO HAVE THE 30,000 MILE SERVICE DONE. PREVIOUS PROBLEMS INCLUDE REPLACEMENT OF AN AIR BAG, REAR WINDOW PROBLEMS, AIR CONDITIONER NOT WORKING, NOISES WHILE IN REVERSE WHEN PARKING, ALL IN ALL ALSO GETTING STUCK IN 4-HI. ALL IN ALL THEY TOLD ME THEY WOULD NOT REPLACE MY ENGINE EVEN WITH MY CHRYSLER WARRANTY. THE VEHICLE ONLY HAS 42,000 MILES. ALSO HAD NEW IGNITION SWITCH INSTALLED DUE TO SPEEDOMETER FAILURE. *LA
Jan 12, 2004
SUSPENSION,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
FRONT BALL JOINT FAILURE UNDER NORMAL DRIVING CONDITIONS IN THE 2001 DODGE DURANGO VEHICLES. REPORTED CASES OF FAILURE CAUSING ACCIDENTS. MANUFACTURE PROBLEM, CAN'T BE CORRECTED. BALL JOINTS CAN BE REPLACED BUT IT WILL FAIL AGIAN. ALSO DASH LIGHTS FAIL WITHOUT WARNING. SEVERAL TIMES BRAKE LIGHTS AND BLINKERS NOT WORKING. PULL FUSE OUT- NOT BLOWN. PUT BACK IN AND THEY WORK AGAIN FOR AWHILE. ALSO, MIDDLE SEAT, SEAT BELT NOT RETRACTING PROPERLY FOR PASSENGERS. RISK OF BODILY INJURY OR DEATH TO PASSENGERS WITH ALL ABOVE CASES.
Dec 31, 2003
SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
2001 DURANGO R/T. SECOND FAILURE OF TRANSMISSION (11/26/03) @ 35000 MILES. HANDLED BY DIFFERENT DEALERSHIPS AND NO ONE KNOWS EXACTLY WHY OR HOW TRANSMISSION IS FAILING. RPM TACHOMETER RACES BETWEEN 100 - 800 RPM DURING DRIVING CONDITIONS INCLUDING LOAD, LIGHT LOAD, FLAT TERRAIN, AND OCCASIONALLY DOWN HILL WHEN DRIVING OF SPEEDS GREATER THAN 45 MPH IN DRIVE AND OVERDRIVE. EXCESSIVELY HARD CLUNG WHEN SHIFTING BETWEEN 1ST AND 2ND AND BETWEEN 2ND AND 1ST. 1ST FAILURE (2/6/02) WAS BEFORE PCM AND TRANSMISSION FLASH RECALLS @ 20000 MILES. SERVICE MANAGER INSISTED THAT THIS WAS A NORMAL THING AND HIS JEEP DID THE SAME THING. AFTER MUCH CONVINCING THAT I WOULD PREFER THE OPINION OF A TECH INSTEAD DID THEY TAKE THE VEHICLE FOR REPAIR. VEHICLE WAS KEPT FOR AN ADDITIONAL WEEK THAN WHAT WAS PROMISED FOR DELIVERY. VEHICLE WAS KEPT IN GARAGE FOR THE 2 WEEKS AND WHEN PICKED UP ALL PERSONAL ITEMS, ELECTRONICS, TIRE JACK, ETC WAS MISSING (~ $2700 WORTH) AND ACCUSING ME OF LEAVING MY DOORS UNLOCKED (DID NOT QUITE UNDERSTAND HIS POINT AND AURGUEMENT SINCE IT SAT IN THE DEALERSHIPS GARAGE FOR THE 2 WEEK DURATION). SINCE ... TRANSMISSION DOES NOT ALWAYS GO INTO PARK AND OCCASIONALLY DRIVE, VERBALLY TOLD NOT A BIG DEAL BY DEALERSHIP SERVICE MANAGER DUE TO THE TRANSMISSION BEING FLASHED. NOTICED VEHICLE SURGING WITH RPM INCREASE AFTER DRIVING A WHILE. OH, BY THE WAY, YEA, THE BALL JOINTS NEEDED REPLACED AT ~18000 MILES TOO (10/2002)!*AK
Dec 11, 2003
STEERING,EQUIPMENT
1 complaint
WE PURCHASED OUR 2001 DODGE DURANGO IN DEC. 2000. IN MARCH 2001, MY HUSBAND RETURNED TO THE FULLERTON DEALERSHIP IN CA TO HAVE THE VEHICLE LOOKED AT DUE TO PROB. WITH THE STEERING WHEEL ON THE FREEWAY, WHEN HE HIT BUMPS. THEY COULD NOT FIND A PROBLEM WTIH THE VEHICLE, ADVISED HIM THAT IT WAS JUST DUE TO THE LOS ANGELES FREEWAYS. WE HAVE TAKEN THE CAR IN ON SEVERAL OCCASIONS DUE TO IT FEELING WOBLY AND UNSTABLE, WE HAVE BEEN TOLD TIME AND TIME THAT WE NEED WHEEL ALINGMENTS. ALSO, WE WERE EXPERIENCING A PROB. WITH THE BRAKES REVERBRATING, ONLY TO BE INFORMED THAT IT WAS PART OF THE ANTI-LOCK BRAKE SYSTEM. YESTERDAY, I WAS DRIVING HOME AND NEARLY HIT A PEDESTRIAN AND SEVERAL VEHICHLES BECAUSE I LOST CONTROL OF THE VEHICLE, THE STEERING WHEEL WAS "OFF-CENTER" AND I WAS NOT ABLE TO CONTROL IT. WHEN I MADE A TURN, SPECIFICALLY, LEFT THE STEERING WHEEL FELT LIKE IT WAS SKIDDING OR HYDROPLANNING. I RECENTLY HAD TIRES PUT ONT HE VEHICLE AND A WHEEL ALIGNMENT. IT FEELS LIKE MY WHEEL ON THE LEFT (DRIVER'S) SIDE IS GOING TO FALL OFF. I AM HAVING THE VEHICLE TOWED TO THE DEALER TODAY. *AK
Oct 29, 2003
VISIBILITY,SEAT BELTS
1 complaint
CONSUMER CALLED COMPLAINING ABOUT HAVING ELECTRICAL PROBLEMS WITH THE INTEGRATED SEATS. CHILDREN COULD NOT UN LOCK THE LATCHES ON THE SEATS. ALSO, WINDSHIELD WIPER MOTOR WENT BAD ON A STORMY DAY. DEALER WAS CONTACTED, AND STATED THERE WAS NOTHING THAT THEY COULD DO.*AK
Sep 29, 2003
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
CONSUMER NOTICED A PULSATION FROM THE FRONT END OF THE VEHICLE. IT WAS DISCOVERED THE ROTORS WERE WARPED. *AK ALSO THE BLOWER MOTOR ONLY WORKED ON HIGH. *JB
Sep 04, 2003
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
THE CONTROL ARM AND BALL JOINT EXPERIENCED PREMATURE WEAR. *AK. THE DEALER REFUSED TO REPLACE UNDER WARRANTY. THE SPARK PLUGS WERE REPLACED. *JB
Aug 22, 2003
SERVICE BRAKES, AIR
1 complaint
SEVERE PULSATING OCCURS WHENEVER BRAKES ARE APPLIED.
Aug 06, 2003
ELECTRONIC STABILITY CONTROL,AIR BAGS
1 complaint
CONSUMER STATED THAT WHILE DRIVING AT 65 MPH AN 18 WHEELER CAME TOWARD HER LANE. CONSUMER PRESSED THE BRAKES TO AVOID THE 18 WHEELER AND LOST CONTROL OF VEHICLE. VEHICLE ROLLED AND FLIPPED DOWN AN EMBANKMENT, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER AND TWO PASSENGERS WERE RUSHED TO A HOSPITAL, WHERE THE CONSUMER SUSTAINED BACK INJURIES. PASSENGER SUSTAINED NO INJURIES. *AK
Aug 06, 2003
SUSPENSION,TIRES
1 complaint
UPPER BALL JOINT FAILURE CAUSED PREMATURE WEAR OF ALL 4 TIRES, WHICH NEEDED REPLACEMENT, PER MECHANIC.*AK
Jul 23, 2003
SEAT BELTS,CHILD SEAT
1 complaint
GEN 3 SEAT BELT BUCKLE. I HAVE A CONCERN ABOUT THIS SEAT BELT BUCKLE. IF THIS BUCKLE IS SO SAFE WHY DID THEY STOP PUTTING IT IN THE FRONT OF MY VEHICLE? CHILDREN RIDE IN THE BACK AND CAN EASILY UNHOOK THEM SELVES AND CAUSING A HAZARD. AREN'T WE SUPPOSE TO DO ALL WE CAN TO KEEP OUR CHILDREN SAFE. I PRIDE MY SELF ON HOW TIGHT I PUT MY CAR SEATS IN AND KNOW I FIND OUT THE BUCKLE USE TO SECURE THE SEATS AREN'T SAFE ENOUGH TO KEEP IN THE FRONT. MY SON CAN BARELY REACH THE BUCKLE WHILE HE IS IN HIS BOOSTER AND UNHOOKED HIMSELF VERY EASY. MY SON HAS A HARD TIME USUALLY WITH THINGS THAT HE HAS TO PUSH IN. IF I WOULD HAVE KNOWN THIS ABOUT MY DURANGO I WOULDN'T HAVE WASTED $34,000 ON A VEHICLE THAT WON'T KEEP MY CHILD SAFE. WHAT CAN I DO TO REPLACE THESE BUCKLES? PLEASE HELP! I DON'T WANT TO HAVE TO TRADE MY CAR IN OVER A SEAT BELT BUCKLE. *NLM
Apr 29, 2003
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
SUDDEN ACCELERATION.
Mar 31, 2003
FUEL SYSTEM, OTHER
1 complaint
THE CONSUMER STATED THAT HE HAD MORE THAN ONE COMPLAINT ABOUT THE VEHICLE. THE DASHBOARD PANEL PEEL AND THE DEBRE IS HAZARDOUS MATERIAL. TS
Nov 08, 2002
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
ENGINE CHECK LIGHT CAME ON WHILE DRIVING. WHEN DEALER INSPECTED VEHCLE A CRACK WAS FOUND IN FUEL TANK. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Sep 06, 2001
Frequently Asked Questions
How many problems does the 2001 DODGE Durango have?
The 2001 DODGE Durango currently has 685 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2001 DODGE Durango?
The most common problems reported for the 2001 DODGE Durango are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2001 DODGE Durango problem data come from?
All problem and complaint data for the 2001 DODGE Durango comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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2002 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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