2003 DODGE Durango Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
338
Complaints Reported
Complaints by Component
SUSPENSION
63 complaints
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT HEARD A POPPING SOUND AND FELT IT THROUGH THE DRIVESHAFT. IN ADDITION, THE TWO FRONT TIRES WERE WORN ON THE INSIDE TREAD. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO LAKE CITY CHRYSLER DODGE JEEP RAM (4325 W US HWY 90, LAKE CITY, FL 32055, (386) 755-3444) TO VERIFY THE DIAGNOSIS. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 164,297.
Dec 13, 2019
WE TOOK THE VEHICLE WAS TO AN INDEPENDENT MECHANIC FOR A FRONT END ALIGNMENT. THE MECHANIC STATED THAT THE TOP AND BOTTOM BALL JOINTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE ALIGNED. THE VEHICLE WAS NOT REPAIRED.
Sep 20, 2016
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT HE HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE HUB WAS SHAKING VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E064000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Jan 05, 2016
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE REPLACEMENT AND FRONT END ALIGNMENT. THE MECHANIC STATED THAT THE FRONT PASSENGERS SIDE HUB WAS LOOSE AND NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE ALIGNED. THE MECHANIC ALSO STATED THAT THE BALL JOINT ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 08E064000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,700.
Dec 02, 2015
THE PASSENGER SIDE UPPER BALL JOINT FAILED A MANDATORY STATE SAFETY INSPECTION. THE BALL JOINT SHOWED EXCESSIVE WEAR AND WAS DEEMED UNSAFE.
Oct 28, 2015
+ 58 more complaints for this component
ENGINE AND ENGINE COOLING
30 complaints
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A LOUD KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE VALVE SEAT CAME OUT OF THE HEAD GASKET CAUSING IT TO OPEN. THE VEHICLE WAS REPAIRED BY DECARBONATING THE ENGINE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,571.
Jan 05, 2012
WHILE AT IDLE OR TAKING OFF SLOWLY THE TRUCK WILL STALL OUT-I HAVE FOUND IF I RUN MY A/C EVEN WHEN ITS COLD OUT SIDE IT DOES BETTER-BUT SOMETHING IS WRONG---EVEN WHEN DRIVING AT HIGHWAY SPEEDS RPMS GO UP AND DOWN--EVEN WHEN CRUISE IS ON GAS MILEAGE VERY BAD---FEELS LIKE SOMETHING HOLDING TRUCK BACK---NOT SMOOTH ENGINE DRIVING. NO CHECK ENGINE LIGHT--NO CODES. *TR
Dec 16, 2011
WHILE DRIVING TO WORK ON SECONDARY ROADS AT APPROX 30MPH, ENGINE SMOKED, SEIZED, OVER-HEATED, BUCKED AND FAILED. HAD IT TOWED AND MECHANIC IMMEDIATELY NOTICED SLUDGE AROUND TOP OF SOME GASKET. BEFORE FURTHER INSPECTION, HE SAID IMMEDIATELY THAT IT WAS NOT A GOOD SIGN AT ALL AND MOST LIKELY WOULD NEED NEW ENGINE. I WAS SHOCKED AS THIS TRUCK IS OUR SECONDARY VEHICLE AND HAS ONLY BEEN DRIVEN APPROX 20,000 MILES IN 3 YEARS WITH REGULAR OIL CHANGES AND NO ISSUES WHATSOEVER! NO INDICATION WAS GIVEN VIA WARNING LIGHTS OF ANY ISSUES NOR WAS THERE ANY CHANGE IN HOW IT DROVE IMMEDIATELY PRIOR TO SEIZING. AFTER A DAY, THE MECHANIC CONFIRMED IT NEEDED TOTAL ENGINE REPLACEMENT. WE ASSUMED WE WERE BEING TAKEN ADVANTAGE OF AND HAD IT TOWED TO ANOTHER REPAIR PLACE, WHO ONLY WENT ON TO SAY THE SAME: NEW ENGINE NEEDED! AFTER RESEARCHING THIS ON-LINE IT SEEMS THAT MANY OF THIS MAKE AND MODEL HAVE HAD ISSUES WITH THIS, YET THERE IS NO RECOURSE WITH THE MANUFACTURER. WE WERE OWNERS OF A 1999 DODGE DURANGO PRIOR TO THIS AND THAT VEHICLE ALSO NEEDED TOTAL ENGINE REPLACEMENT AFTER 60 DAYS BUT THANKFULLY IT WAS COVERED THROUGH THE DEALERSHIP. WE ARE NO LONGER UNDER ANY TYPE OF WARRANTY AND SINCE THIS IS A KNOWN ISSUE, WE FEEL THAT DAIMLER CHRYSLER SHOULD RECOGNIZE THIS KNOWN ISSUE BASED ON THE AMOUNT OF COMPLAINTS THERE IS REGARDING THIS! NOT ONLY WILL WE BE ABANDONING THIS VEHICLE, AS WE ARE TOLD THAT IF WE REPLACE THE ENGINE FOR APPROX $4000 IT WILL MORE THAN LIKELY HAPPEN AGAIN, BUT WE WILL NEVER, EVER PURCHASE A VEHICLE THROUGH THIS MANUFACTURER AGAIN! SHAME ON DAIMLER/CHRYSLER FOR NOT ACKNOWLEDGING THEIR FAULT! *TR
Oct 24, 2011
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Oct 11, 2011
2003 DODGE DURANGO. CONSUMER STATES PROBLEM WITH BLOWN HEAD GASKET *TGW
Aug 10, 2011
+ 25 more complaints for this component
ELECTRICAL SYSTEM
27 complaints
The contact owns a 2003 Dodge Durango. The contact stated that the battery had been replaced after being drained due to an unknown electrical failure. The contact stated that while the vehicle was parked, the alarm would inadvertently sound while the vehicle was turned off. Additionally, the lights would flash on and off intermittently. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that she was able to restart the vehicle however, the vehicle would only restart while in Neutral. The local dealer was notified of the failure and informed the contact that the vehicle would be an out of pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Mar 14, 2022
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED BACK TO THE RESIDENCE. THE LOCAL DEALER ST. LOUIS AUTO SALES LOCATED AT 2727 DELMAR BLVD, ST. LOUIS, MO 63103, WAS CONTACTED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 226,000.
Dec 04, 2020
CHIEF COMPLAINT: PURCHASED VEHICLE USED WITH APPROX. 30,000 MILES ON IT. HAVE BEEN EXPERIENCING ENGINE/ELECTRICAL ISSUES WHICH REQUIRE ME TO CHANGE SPARK PLUGS AND ENGINE COILS ABOUT EVERY 50,000 MILES. I HAVE DONE THIS THREE TIME IN THE LAST SIX YEARS COSTING ME ABOUT 900+ EACH VISIT. I HAVE TAKEN IT TO SEVERAL DIFFERENT MECHANICS FOR OPINIONS. I RECENTLY STARTED GETTING MISFIRING AGAIN. REPAIRED AGAIN ONE AT A TIME AS WELL AS SOME SPONTANEOUS OCCURRENCES THAT WERE VERY FRIGHTENING. FOR EXAMPLE: WIND SHIELD WIPERS GOING CRAZY, LIGHTS BLINKING, DOORS LOCKING AND UNLOCKING, WINDOWS ROLLING THEM SELVES DOWN AT NIGHT, HORN BLARING WHEN TURNING ON HEAD LIGHTS, AND THE BEST ONE RANDOM SMALL ACCELERATION WHILE DRIVING. I HAVE BEEN TOLD I HAVE A FAULTY TIPM. THE DEALERSHIP WILL NOT TAKE ANY RESPONSIBILITY FOR THIS VEHICLE DUE TO IT BEING ON YEAR OUT OF THE DOCUMENTED RECALL YEAR. THIS IS VERY DANGEROUS. SOMETHING SHOULD BE MADE RIGHT.
Nov 18, 2016
WIFE STARTED THE TRUCK THIS MORNING AND HAD THE WINDSHIELD WIPERS GOING AND TURNED ON THE HEADLIGHTS BEFORE BACKING UP. THE HEADLIGHTS STARTED FLASHING AND INTERIOR LIGHTS ALONG WITH THE LIGHTS IN THE DASH WERE ALL FLASHING AND GOING CRAZY. I HAD MY WIFE TURN OFF THE WINDSHIELD WIPERS AND RETURNED TO NORMAL. RESEARCH ON ALL THE FORUMS SAYS ITS THE "CTM" CENTRAL TIMER MODULE. I CALLED THE DEALERSHIP AND WAS TOLD IT WOULD COST $520. JUST FOR THE PART AND THAT DIDN'T INCLUDE ANY LABOR. THIS IS A KNOWN ISSUE AND SOME MODELS DO HAVE A RECALL FOR THIS VERY THING BUT MY VIN WAS EXCLUDED.
Mar 31, 2016
MANY TIMES, WHEN THE KEY IS TURNED TO START THE VEHICLE, IT HAS SLIPPED OUT OF PARK, SO IT WILL NOT START UNLESS THE DRIVER IS SUCCESSFUL IN PUTTING IT INTO PARK. WHEN THE WEATHER IS WARM IT IS ESPECIALLY LIABLE TO THIS PROBLEM. USUALLY IN THE WINTER OR IN COOL WEATHER IT DOES NOT SLIP OUT OF PARK. I HAVE NOT FOUND ANYONE WHO CAN FIND OUT HOW TO CORRECT THIS PROBLEM. *TR
Apr 15, 2015
+ 22 more complaints for this component
EXTERIOR LIGHTING
18 complaints
I WAS DRIVING ALONG WHEN ALL LIGHTS INSIDE AND OUT STARTED TO FLASH ON AND OFF AT A VERY FAST RAT. THE CAR CONTINUED TO DRIVE OK. EVER SINCE THESE LIGHTS CONTINUE TO FLASH. I HAVE TALKED TO A FEW MECHANICS AND HAVE HAD DIFFERENT IDEAS. I CAN'T INVEST A FEW HUNDRED DOLLARS ON MAYBE S. PLEASE HELP. MILLAGE IS 126000
Nov 20, 2019
WHILE DRIVING HEADLIGHTS WILL BLINK ON AND OFF. DASHBOARD LIGHTS WILL BLINK ON AND OFF. WIPERS ACT UP AND DON'T ALWAYS WORK. DOOR LOCKS WONT WORK. *TR
Jan 11, 2014
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE HEARD CLICKING NOISE COMING FOR THE RIGHT SIDE OF THE INSTRUMENT PANEL. THE CONTACT THEN NOTICED THAT THE HEADLIGHTS WERE FLICKING ON AND OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT MILEAGE WAS 165,000.
Aug 27, 2012
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE CONTACT TURNED THE SWITCH AND THE LIGHTS CAME BACK ON, BUT THEN FAILED FIFTEEN MINUTES LATER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 99,000.
Jul 06, 2012
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AT HIGHWAY SPEEDS, THE EXTERIOR AND INTERIOR LIGHTS WOULD ILLUMINATE INTERMITTENTLY. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 111,000.
Jan 05, 2012
+ 13 more complaints for this component
SERVICE BRAKES, HYDRAULIC
17 complaints
MY FRONT BRAKES HAVE BEEN CHANGED TWICE, AND I ONLY HAVE 52,000 MILES ON IT. THE BRAKES ARE NOW SQUEAKING HORRIBLY, MIXED WITH A GRINDING NOISE. MY OTHER VEHICLE IS HEAVIER THAN THE DURANGO, HAS MORE MILEAGE, AND I HAVEN'T HAD TO CHANGE THE BRAKES ONCE. SOMETHING SEEMS WRONG WITH THE WEAR OF THE DURANGO BRAKES. *TR
Jun 14, 2007
I HAVE A 2003 DODGE DURANGO IT GOES THROUGH ROTORS ABOUT EVERY 18000 MILES. *NM
Mar 20, 2006
WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. *AK ON 04/2004 AT 9029 MILES, THEY SAID REPLACED BRAKE PADS WITH HEAVIER ONES AND TURNED THE ROTORS AND THAT WOULD TAKE CARE OF THE PROBLEM. ON 03/2005 19356 MILES, THEY SAID REPLACED THE CALIPERS WHICH STICKING. BRAKE PADS AGAIN AND TURNED ROTORS AGAIN. HEADLIGHTS DIM WHEN ROLLING DOWN POWER WINDOWS. *BF
Apr 25, 2005
WHEN APPLYING THE BRAKES PEDAL PULSATES AND THE STEERING PULLS THE VEHICLE OFF THE ROAD. THE PART HAS BEEN REPLACED FIVE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Mar 04, 2005
WHILE DRIVING VEHICLE WAS HOPPING WHEN BRAKING. FIRST, AT HIGH SPEEDS AND NOW AT ANY SPEED. OWNER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT THE ROTORS WERE MADE OF A DIFFERENT ALLOY WHICH WAS NOT COMPATIBLE TO THE BRAKE PADS, CAUSING THE ROTORS TO WARP. *AK
Mar 02, 2005
+ 12 more complaints for this component
POWER TRAIN
13 complaints
TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2003 DODGE DURANGO. THE CONTACT STATE THAT WHILE HIS MOTHER WAS DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED TO FIRST GEAR WITHOUT WARNING TEMPORARILY AND THEN RETURNED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 867-5907) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Dec 10, 2020
TRUCK WILL NOT GO INTO PARK.
Aug 29, 2016
THIS COMPANY CLAIMS TO SELL CHRYSLER FLUID THAT WHICH ALMOST KILLED MY DRIVER AND ME BECAUSE OF MY DISABILITIES AND OTHER ISSUES AND FOR USING DEXRON FLUID IN THEIR PRODUCT. THEY ARE ADVERTISING THIS TO OTHER CHRYSLER OWNERS. I HAVE RESEARCH AND LOCATE A FEW DOCUMENTS WHERE THIS COMPANY MISLEAD ME AND USED DEXRON INSTEAD OF CHRYSLER FLUID ATF4 WHICH COMPLETELY DIFFERENT DEXRON. TRANSTAR TRIED TO PASS THE BLAME WHEN MY 2003 DURANGO WAS WORKING PERFECTLY UNTIL USING THEIR FLUID WHICH CAUSE MY TRANSMISSION TO OVERHEAT AND DESTROY IT. I ONLY ASKING THEM FOR FILTER. THEY CLAIM TO BE EXPECTS IN TRANSMISSION AND WHO KNOWS WHO ELSE THAT SELL THIS BAD PRODUCT TO OTHER CHRYSLER/DODGE OWNERS. HTTPS://WWW.TRANSTAR1.COM IN THE LETTER FROM TRANSTAR THEY UPFRONT ADMITTED FAULT OF USING THE WRONG PRODUCT AS THEY CLAIM ITS GOOD FOR CHRYSLER/DODGE, WHEN IT HAS NOT.
Aug 24, 2016
MY DODGE DURANGO WILL NOT GO INTO PARK, WILL SHIFT WITHOUT APPLYING THE BRAKE AND WILL NOT START UNLESS VEHICLE IS IN NEUTRAL - I HAVE HAD THE TRANSMISSION REBUILD AND THE PCM CHANGED AND THE PROBLEM IS STILL THERE. I HAVE TAKEN IT TO TWO DIFFERENT MECHANICS AND NO OTHER PROBLEM CAN BE FOUND THAT WOULD CAUSE THIS FROM HAPPENING. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND I DO NOT HAVE ANY MORE MONEY TO HAVE A DEALER TAKE A LOOK AT IT TO SEE IF THEY KNOW WHAT IS WRONG. *JS
Dec 31, 2014
VEHICLE STALLING. *TR
Jul 19, 2012
+ 8 more complaints for this component
AIR BAGS
12 complaints
TAKATA RECALL SAID VEHICLE HIT ANOTHER VEHICLE THAT IMPROPERLY PULLED ACROSS THE HIGHWAY IN FRONT OF MY 2003 DODGE DURANGO. THEREWAS A DISABLING ACCIDENT IN WHICH THE AIR BAGS EXPLODED AND BURNED,PARTIALLY, THERE IS A POLICE REPORT AS WELL AS MEDICAL AND PHOTO DOCUMENTATION.
Jan 15, 2018
TL* THE CONTACT OWNED A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE TRAVELED DOWN INTO AN EMBANKMENT, STRUCK TWO SMALL TREES, AND COLLIDED WITH A LARGER TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE COLLAPSED UNDER THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Apr 17, 2017
I HAVE AN AIR BAG WARNING LIGHT ON MY DASH, TOOK IT TO MY MECHANIC AND WAS TOLD IT IS A SEAT BELT TENSIONER HE HAS TRIED FOR TWO WEEKS TO OBTAIN THIS PART AND WAS TOLD THERE IS A NATION WIDE BACK ORDER ON THIS ITEM. IT WILL TAKE TWO OR MORE WEEKS TO BE SHIPPED. SOUNDS LIKE IT AFFECTS A LOT OF DURANGOS AND WAS WONDERING IF THIS SHOULD HAVE BEEN A RECALL?
Jun 15, 2016
2003 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL NOTICE CONCERNS. *SMD THE DEALER REPLACED THE AIR BAG CONTROL MODULE AT A COST OF $519.77.
Jun 24, 2013
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN HE SWERVED IN AN ATTEMPTED TO AVOID A CRASH. THE CONTACT TRAVELED OVER A PATCH OF ICE AND THE VEHICLE BEGAN SLIDING, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE THEN FLIPPED OVER TWICE BEFORE LANDING ON THE ROOF WITH THE WHEELS IN THE AIR. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO THE NECK, SHOULDER, BACK AND LEFT KNEE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Feb 21, 2013
+ 7 more complaints for this component
VISIBILITY
10 complaints
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING CONTROLS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR REPAIRS, BUT A REMEDY WAS NOT PROVIDED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jul 28, 2016
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE BLOWER MOTOR HARNESS FAN BECAME HOT AND MELTED THE WIRING. THE CONTACT ACTIVATED THE AIR CONDITIONER BUT THERE WAS NO RESPONSE. THE DEALER WAS NOTIFIED OF THE FAILURE WHO INFORMED HIM THAT HE WOULD HAVE TO PURCHASE A KIT AND REPAIR IT HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,763.
Jun 15, 2012
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A BURNING ODOR ENTERING THE VEHICLE AS THE BLOWER MOTOR STOP RUNNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE RESISTOR WAS DEFECTIVE AND NEED TO BE REPLACED. TWO MONTHS LATER, THE FAILURE RECURRED BUT AND CAUSED THE WIRES TO BECOME COMPLETELY MELTED. THE CONTACT ADDED THAT THE WIRING BECAME SO HOT THAT IT BURNED TO THE TOUCH. A REPAIR KIT WAS INSTALLED BUT IT FAILED TO REMEDY THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 154,000.
Jul 27, 2011
IN 2.5 YEARS, I HAVE PUT IN 5 WINDOW REGULATORS USING ORIGINAL DODGE PARTS IN MY 2003 DODGE DURANGO. A 6TH ONE BROKE 10/13/09. THIS PART IS DEFECTIVE IN THAT IT BREAKS IRREGARDLESS OF USAGE, TODAY A REAR WINDOW BROKE WHICH HAS MAYBE BEEN USED A DOZEN TIMES SINCE I PURCHASED THE VEHICLE. THE DRIVER'S WINDOW WAS REPLACED THREE TIMES WITHIN 60 DAYS, BECAUSE THE BRAND NEW PARTS BROKE. DODGE IS WELL AWARE OF THIS ISSUE, BECAUSE OF THE CONSTANT BACK ORDER WITHIN THEIR PARTS DEPARTMENT AND FREQUENT CONSUMER COMPLAINTS WELL DOCUMENTED ON THE INTERNET. THEIR PARAPHRASED RESPONSE TO MY COMPLAINT WAS TOO BAD IT'S OUT OF WARRANTY. *TR
Oct 28, 2009
BOTH FRONT ELECTRIC WINDOWS IN OUR 2003 DODGE DURANGO STOPPED WORKING. AS SOON AS I PAID TO HAVE ONE WINDOW REPLACED; THE OTHER WINDOW FAILED. THE PASSENGER FRONT WINDOW CAME DOWN AS I WAS DRIVING OVER A BRIDGE IN A RAINSTORM. THE RAIN PELTED MY CHILDREN WHO WERE RIDING IN THEIR CARSEATS IN THE NEXT ROW OF SEATS. AS SOON AS I GOT OFF THE BRIDGE, I TURNED ONTO AN EXIT AND WAITED OUT THE RAIN AT A GAS STATION. I STILL HAVE NOT REPLACED THE WINDOW. I HAVE IT BRACED UP WITH A RUBBER SCREW DRIVER; AT LEAST IT IS UP NOW. *TR
Mar 15, 2009
+ 5 more complaints for this component
STEERING
9 complaints
THE STEERING COLUMN CONTAINS A UNIVERSAL JOINT WHICH CLICKS WHENEVER MAKING A TURN AND CAUSES THE STEERING WHEEL TO BIND AND THEN RELEASE SUDDENLY WHICH CAUSES A DEGREE OF CONFUSION AND IF NOT REPAIRED COULD CAUSE A MAJOR ACCIDENT THROUGH THE COMPLETE LOSS OF CONTROLL OR THE VEHICLE BY SEPARATION OF THE STEERING COLUMN. THIS CLICKING, BINDING AND SUDDEN RELEASE WITH A DEGREE OF CONFUSION HAPPENS AT ALL SPEEDS INCLUDING WHILE SITTING STILL!
Mar 22, 2018
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING ASSIST FAILED, CAUSING INCREASED EFFORT IN MANEUVERING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ENTIRE POWER STEERING SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRING FAILURE. THE FAILURE MILEAGE WAS 77,832. *TR
Feb 13, 2014
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE POWER STEERING FLUID WAS SEVERELY LEAKING FROM THE VEHICLE. AS A RESULT, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING SOUND WHENEVER THE CONTACT WAS DRIVING AROUND A BEND OR REVERSING AT APPROXIMATE SPEEDS OF 5 MPH. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,375.
Aug 10, 2012
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD SPORADICALLY BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE INTERMEDIATE STEERING SHAFT HAD TWISTED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED WITH THE FAILURE POTENTIALLY LEADING TO A CRASH. THE FAILURE MILEAGE WAS 67,000.
Aug 04, 2010
THE PASSENGER SIDE UPPER BALL JOINT STARTED COMING APART AT JUST 47,000 MILES. I WAS LUCKY TO CATCH IT AS IT COULD HAVE RESULTED IN THE WHOLE WHEEL COMING OFF THE VEHICLE AND A SERIOUS ACCIDENT IF AT SPEED. TYPICALLY BALL JOINTS WEAR BEFORE THEY FAIL AND THAT IS USUALLY ONLY AFTER A HUNDRED OR A FEW HUNDREDS THOUSAND MILES. TO HAVE A COMPLETE FAILURE OF THE BALL JOINT AT JUST 47,000 MILES IS ALARMING. I DISCOVERED THERE WAS AN ISSUE AND A SILENT RECALL OF 2000-2003 DURANGO'S FOR THIS PROBLEM. I CALLED DODGE ABOUT THE REPAIR BUT THEY REFUSED TO FIX IT SAYING THAT EVEN THOUGH MY VEHICLE IS A 2003, MY VIN WAS NOT INCLUDED IN THE RECALL. MY VEHICLE IS THE SAME YEAR AND SAME EXTRAORDINARY AND DANGEROUS PROBLEM. *TR
Mar 19, 2009
+ 4 more complaints for this component
SEATS
8 complaints
TAKATA RECALL: ELECTRIC POWER FRONT SEATS MOVE FRONT TO REAR, WHEN YOU STOP AND THEN ACCELERATE.
Jan 03, 2016
THE DRIVERS SIDE SEAT IN THE VEHICLE MOVES FORWARD AND BACKWARDS WHILE STARTING AND STOPPING, AND OCCASIONALLY WHILE DRIVING APPROXIMATELY 1 INCH. IT IS CALLED A "ROCKING" SEAT AS DESCRIBED BY HUNDREDS OF DODGE DURANGO OWNERS ONLINE AND IN DODGE FORUMS. IT CANNOT BE FIXED, IT NEEDS TO BE REPLACED. THE SEAT MOVEMENT IS DISTRACTING AND POTENTIALLY DANGEROUS. I AM AFRAID THE PROBLEM WILL GET WORSE, TO THE POINT THAT THE VEHICLE WILL BE UN-DRIVEABLE. HELP! I AM THE ONLY OWNER OF THIS VEHICLE AND HAVE TAKEN GREAT CARE OF IT. THANK YOU. *TT
May 22, 2012
THE FRONT DRIVERS SEAT ROCKS BACK AND FORTH ON THE TRACKS AND IS EXTREMELY LOOSE. I HAVE ONLY 89000 MILES AND IT STARTED AROUND 48000 MILES. TOTALLY DISAPPOINTED WITH DODGES QUALITY AND WORRY ABOUT ISSUES WITH SAFETY. *KB
Feb 04, 2012
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) OWNERS OF 1999-2003 DODGE DURANGO OWNERS ARE REPORTING A PROBLEM WITH THE FRONT POWER SEATS. MANY OWNERS EXPERIENCE A "ROCKING BACK AND FORTH" OF THE SEATS WHEN ACCELERATING AND STOPPING. MY VEHICLE HAS THIS PROBLEM. IT TURNS OUT THERE IS A "WASHER" THAT KEEPS THE ROD THAT CONNECTS TO THE POWER SEAT MOTOR UNIT UNDER THE SEAT. THERE IS A HEX SHAPED WASHER THAT HOLDS THE ROD IN PLACE. THIS HEX SHAPED WASHER SNAPS AND BREAKS OFF. THE RESULT IS A WHIP-LASH TYPE JERK WHEN COMING TO AN ABRUPT STOP. THE DEALERSHIPS ARE AWARE OF THE PROBLEM AS IT IS COMMON AND SUGGEST THAT THE COST OF REPAIR CAN BE ANYWHERE FROM $500 TO $700 FOR PART AND LABOR. THE FIX SUGGESTED BY DEALERSHIPS IS TO REPLACE THE MOTOR, THOUGH IT IS THE HEX NUT HOLDING THE ROD FROM THE MOTOR THAT IS THE CULPRIT. THE FIX SIMPLY REQUIRES A NEW HEX WASHER WHICH IS CONNECTED TO THE SEAT BRACKET ALONG WITH NEW BOLTS. THIS IS POTENTIALLY A VERY DANGEROUS DEFECT IN THAT IN AN ACCIDENT OR EMERGENCY BRAKING THE DRIVER AND PASSENGER IS WHIPPED FORWARD AND BACK WHICH CAN CAUSE INJURY TO THE NECK AND BACK. ATTACHED ARE LINKS TO A SITE WHICH DESCRIBES A FIX TO THE PROBLEM AND ANOTHER LINK, WHICH IS ONE OF MANY ON THE WEB, WHICH ILLUSTRATES CONCERNS AND COMPLAINTS ON THIS PROBLEM. HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ HTTP://WWW.CRAIGCENTRAL.COM/DURANGO/SEAT.ASP [XXX] *TR
Apr 24, 2010
I HAVE A 2003 DODGE DURANGO IN WHICH I HAVE HAD PROBLEMS WITH THE FRONT SEAT HOUSINGS. THIS IS THE PLASTIC COMPONENT THAT IS SUPPOSED TO PROTECT THE WIRING OF THE ELECTRIC SEATS. THIS IS ALSO WHERE THE ACTUAL SEAT ADJUSTMENT CONTROLS ARE LOCATED. I HAVE HAD TWO OF THE HOUSINGS REPLACED ALREADY AND I NEED TO HAVE EACH ONE REPLACED AGAIN. I ASKED THE SERVICE DEPARTMENT ABOUT IT AND THEY SAID THAT THEY HAD REPLACED MANY OF THE SAME COMPONENTS BUT AT THIS TIME CHRYSLER WOULD NOT PAY FOR THE REPAIR. IT WOULD SEEM TO ME, THAT WITH NORMAL WEAR THAT THIS PIECE SHOULD NOT CRACK AND HAVE TO BE REPLACED AT ALL; YET I NEED TO REPLACE EACH COMPONENT AGAIN - AT MY COST. *TR
Apr 02, 2009
+ 3 more complaints for this component
TIRES
8 complaints
FOUND A FLAT TIRE THIS MORNING AND NOTICED THAT THE FLAT WAS DUE TO THE TIRE WALL SEPARATING FROM THE REST OF THE TIRE MY SUV ONLY HAS 30,000 MILES ON IT AND ALL 4 OF THE TIRES ARE DOING THIS ON AN EVEN SEAM AROUND THE ENTIRE TIRE. THE TIRES WERE MANUFACTURED IN 2002. THE TIRES ARE PRACTICALLY NEW DUE TO THE ABOUT OF TREAD LEFT ON THEM. I FEEL THIS CAUSES A SERIOUS SAFETY ISSUE AS THE TIRES COULD FAIL AT ANY MOMENT. *TR
Sep 30, 2008
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE VEHICLE HAS GOODYEAR WRANGLER RTF, SIZE P26570R16 TIRES. DURING A ROUTINE INSPECTION, THE CONTACT NOTICED THAT THE AIR PRESSURE WAS EXTREMELY LOW AT 32 PSI. SHE ALSO NOTICED DARK CIRCLES AROUND THE TIRES WHERE THE TREAD WAS SEPARATING AND THE SIDEWALL WAS SPLITTING. SHE HAD THE TIRES INSPECTED AND WAS INFORMED THAT BECAUSE THE TIRES WERE FOUR YEARS OLD, THE TREAD LIFE EXPIRED AND THE TIRES WOULD NOT PERFORM PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Nov 05, 2007
TREAD AND WALL SEPARATION ON WRANGLER RTS APROX. 1.5 INCHES FROM TREAD TOP WITH 3/4 TREAD STILL LEFT. COULD SEE PERFECT RING AROUND THE WALL WERE IT WAS SEPARATING AND LEAKING AIR. THEY HAVE BEEN REPLACE WITH AN ARGUMENT FROM SEARS BUT WAS REPLACED WITH SAME STYLE AND HAD TO PAY DIFFERENCE IN TREAD WEAR. I AM NOW HAVING TROUBLE WITH THESE WITH ONLY 15000 MILE ON THEM. 1 HAS ALREADY SHREDED ON 495 DOING 65 MPH. *JB
Aug 05, 2007
I HAVE A 2003 DODGE DURANGO. IN DEC. 2006 THE ORIGINAL TIRES WALLS STARTED TO SEPARATE FROM THE TREAD TO THE POINT THAT IT WAS A COMPLETE RING AROUND THE TIRE SHOWING THE TREADS. I HAD TO PAY THE DIFFERENCE OF TREAD WEAR TO REPLACE THE TIRES AFTER ARGUING WITH A GOODYEAR DEALER. ON AUG. 3 2007, I WAS RIDING ON 495 DOING THE 65 MILE SPEED LIMIT WHEN THE TIRE STARTED TO BUBBLE, SMOKE AND THEN PROCEED TO SHRED. I TOOK THE VEHICLE TO A GOODYEAR DEALER WHO STARTED TO REFUSE TO REPLACE THE TIRE AT THEIR COST BECAUSE HE SAID THE REPLACEMENT TIRE WAS REPLACED WITH THE SAME RECALLED/DEFECTIVE TIRE. I NOW HAVE 5 TIRES THAT ARE STARTING TO HAVE LITTLE BLISTERS ALL OVER THE WALL OF THE TIRES. I AM IN NO POSITION TO PAY TO REPLACE THESE TIRES WITH ANOTHER KIND OR BRAND. I WANT THESE TIRES REPLACED WITH SOMETHING THAT IS NOT GOING TO KILL US ONE DAY. OR GIVE ME THE MONEY TO BUY A DIFFERENT BRAND. *JB
Aug 04, 2007
THE REAR PASSENGER AND REAR DRIVER SIDE TIRES HAD TREAD SEPARATION. *JB
Oct 14, 2004
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
6 complaints
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE HEADLAMP FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V322000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
May 16, 2016
SINCE PURCHASING THIS VEHICLE NEW IT HAS HAD MAJOR ELECTRICAL ISSUES. THE SAD PART, NOBODY AT DODGE CARED. IT WOULD SHIFT INTO 4WD LOW AT DANGEROUS SPEEDS. AFTER TAKING TO SEVERAL DODGE DEALERS NONE COULD OR WOULD FIX IT. DODGE THEMSELVES BASICALLY LAUGHED AT RIPPING OFF YET ANOTHER CUSTOMER. NHTSB HAS TOTALLY IGNORED THE THOUSANDS OF CONSUMERS WITH ISSUES ON THESE VEHICLES. OURS IS ANOTHER THAT HAVE THE PULSATING LIGHTS PROBLEM THAT APPARENTLY NHTSA AND DODGE FEEL IT ISN'T AN ISSUE TO HAVE YOUR LIGHTS TURN OFF WHILE DRIVING IN TRAFFIC AT 70 MPH. APPARENTLY IN THE AUTOMOTIVE/GOVT. RELATIONSHIP AS LONG AS THE VEHICLE HASN'T KILLED ALL OF US YET EVERYTHING IS OKAY. AT LEAST THE DODGE DEALERS ARE DOING WELL. THEY'VE RAKED IN MORE CASH BY DENYING THE ISSUE AND THROWING EXPENSIVE PARTS AT THESE LEMONS. MY QUESTION IS THIS: IF THESE VEHICLES HAVE HAD A RECALL ON :"SPECIFIC" VIN'S YET THOUSANDS OF OTHERS HAVE THE SAME ISSUE HOW DOES THE NHTSA JUSTIFY LEAVING THOSE CONSUMERS WITHOUT HELP OR PROTECTION?
Oct 23, 2015
WHILE DRIVING AT NIGHT HEADLIGHTS AND DASHBOARD LIGHTS START TO FLICKER. CLICKING SOUND HEARD WHILE THE FLASH OFF AND ON. *JS
Aug 31, 2013
WHILE DRIVING MY DURANGO, MY HEADLIGHTS FLASH ON AND OFF. THIS IS VERY UNSAFE AT NIGHT. THIS PROBLEM HAS BEEN RECALLED ON OTHER DURANGOS BUT MINE WAS NOT INCLUDED, THOUGH IT IS THE SAME PROBLEM. I HAVE TAKEN IT TO A MECHANIC ONLY TO BE TOLD THEY CAN NOT FIX IT, I HAVE TO USE A DODGE DEALER. *TR
Mar 11, 2013
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE AUTOMATIC KEY FOB FAILED AND ALL OF THE INTERIORS WARNING LAMPS WERE ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THE ALL OF THE GAUGES WERE PROVIDING ERRONEOUS READINGS. THE HEAD LIGHTS HAD ALSO FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE CENTRAL TIMING MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 02V322000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 104,230.
Mar 08, 2012
+ 1 more complaint for this component
SEAT BELTS
6 complaints
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE SEATBELT WAS BEGINNING TO WEAR. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000 AND THE CURRENT MILEAGE WAS 65,000.
Jan 04, 2011
TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH AN ODOMETER READING OF 50000 MILES ON IT. THE CONTACT COMPLAINED THAT THE REAR SEAT BELTS DID NOT RETRACT. THE CONTACT STATED THAT THE SEAT BELTS ONLY RETRACTED 1 OUT OF EVERY 10 TIMES. SHE TOOK THE VEHICLE TO THE DEALER, AND THEY TOLD HER THAT SHE WOULD HAVE TO PAY FOR THE REPAIR.*AK
Jan 08, 2007
DT: CONTACT STATED THE DRIVER'S SEAT BELT LOCKED AND JAMMED. THIS WAS AN ONGOING PROBLEM FOR 3 WEEKS. DEALER SAID THEY COULD NOT SERVICE IT. CHRYSLER WAS GOING TO SEND HER SOME PAPERS, AND SHE COULD TAKE THE PAPERS TO THE DEALER AND THEY WOULD FIX VEHICLE. THIS WAS ON JULY 28, 2005, AND SHOULD RECEIVE THE PAPERS ANY DAY.*AK
Aug 03, 2005
FRONT SEAT BELTS DON'T RELEASE ON MY 2003 DODGE DURANGO. WHEN SEATBELTS ARE WORN AND ENGAGED THE LOCKING DEVICE WON'T DISENGAGE. I HAVE TO GIGGLE, RATTLE AND PULL ON THE MECHANISM FOR THE SEATBELT TO UNLOCK. THE DEFECT HAS BEEN OCCURING FOR MONTHS AND IS CONTINOUS. THE PROBLEM HAS NOT BEEN CORRECTED.
May 15, 2005
THE BACK SEAT SEAT BELTS DO NOT HAVE A LOCKING MECHANISM. CHILD SEATS ARE VERY DIFFICULT TO INSTALL PROPERLY.*AK
Feb 25, 2004
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
6 complaints
AFTER REMOVING IGNITION KEY FROM VEHICLE, OWNER RETURNS TO VEHICLE TO FIND THAT IGNITION KEY WILL NOT STAY IN KEY SLOT OR TURN. VEHICLE IS IN PARK, BUT STEERING WHEEL LOCK DOESN'T ENGAGE PROPERLY, SO STEERING WHEEL CAN BE TURNED MULTIPLE COMPLETE REVOLUTIONS (IF YOU'RE STRONG ENOUGH, THINK NON-POWER STEERING). AT THIS POINT, VEHICLE IS EFFECTIVELY DISABLED. STRIKING THE STEERING COLUMN WITH A RUBBER MALLET DIRECTLY ON IGNITION KEY SLOT RESOLVES PROBLEM TEMPORARILY. BASED ON MY RESEARCH (EXAMPLE HERE: HTTP://FORUMS.AUTOMOTIVE.COM/70/16154/DODGE/1999-DODGE-1500-VAN-KEY-WONT-TURN-IN-IGNITION/INDEX.HTML) THIS IS A WIDESPREAD PROBLEM THAT OCCURS ON ALL DODGE VANS AND SUVS FROM 1999 TO AT LEAST 2003 MODEL YEAR. THIS TYPE OF DEFECT CAN RESULT IN DRIVER BEING STRANDED IN REMOTE LOCATIONS UNEXPECTEDLY. WHILE THIS MIGHT NOT SEEM LIKE AN IMMEDIATE SAFETY ISSUE, IT IS CERTAINLY A MANUFACTURING DEFECT THAT DODGE SHOULD BE REPAIRING FOR FREE. DESPITE THE FACT THAT I CAN FIND HUNDREDS OF INCIDENTS OF THIS DEFECT OCCURRING (SOMETIMES UP THE 6-7 TIMES ON THE SAME VEHICLE OVER THE COURSE OF A SINGLE YEAR) THERE IS NOT A SINGLE TSB. CHRYSLER SHOULD BE FORCED TO EXTEND THE WARRANTY FOR THIS ISSUE AND REPAIR FOR FREE. *TR
Feb 07, 2009
INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TR
Dec 22, 2007
INTERMITTENT PROBLEMS WITH THE DOOR LOCKS -- LOCK/UNLOCK ON THEIR OWN. IT OCCURS WHILE I AM DRIVING THE VEHICLE (AT ANY SPEED) AND ALSO OCCURS WHEN THE CAR IS PARKED IN THE DRIVEWAY (KEY IS NOT IN THE IGNITION). I HAVE BEEN UNABLE TO PIN POINT EXACTLY WHAT EVENTS TRIGGER THIS TO OCCUR. THE DEALER HAD IT FOR 8 DAYS AND WAS UNABLE TO REPRODUCE THE PROBLEM AND RETURNED THE VEHICLE TO ME WITHOUT ANY RESOLUTION. *NM
Dec 07, 2005
ON JUNE SIXTH, MY FAMILY AND I WERE TRAVELING SOUTH ON I-95 DURING A HEAVY RAINSTORM. I LOWERED MY SPEED TO APPROXIMATELY 30 M.P.H. DUE TO THE HEAVY RAIN WHEN SUDDENLY TRAFFIC SLOWED. I DECELERATED KEEPING A SAFE DISTANCE FROM THE VEHICLE IN FRONT AND WHEN I LOOKED IN MY REAR VIEW MIRROR, I SAW A BLUE FORD RANGER APPROACHING. I REALIZED THAT THE VEHICLE APPROACHING WAS NOT GOING TO STOP IN TIME. THE RANGER STRUCK OUR VEHICLE AT APPROXIMATELY 30 M.P.H. OUR VEHICLE WAS STILL TRAVELING FORWARD SO THE IMPACT WAS DISSIPATED TO APPROXIMATELY 25 M.P.H. THE INSTANT THE VEHICLE STRUCK OURS, THE REAR HATCH POPPED OPEN DEPOSITING SOME OF OUR LUGGAGE AND ARTICLES ONTO THE ROADWAY WHERE THEY WERE STUCK BY THE VEHICLE THAT STRUCK OURS, DAMAGING THE ITEMS. MY CONCERN WAS THAT IF I HAD AN UNSECURED OCCUPANT IN THE THIRD SEAT, THEY MIGHT HAVE BEEN EJECTED FROM THE VEHICLE. DAIMLER-CHRYSLER CONDUCTED THEIR OWN INVESTIGATION BUT TO MY DISMAY, THEY HAVE OBSTRUCTED ME IN EVERY INQUIRY OF THE RESULTS OF THAT INVESTIGATION. I AM REQUESTING AN OFFICIAL INVESTIGATION IN THE HOPE THAT THIS CAN BE CORRECTED BEFORE THERE ARE ANY INJURIES. *JB
Oct 02, 2003
VEHICLE WAS IN A REAR END COLLISION AT 25/30 MPH , ON IMPACT THE RARE HATCH BACK POP OPEN AND LUGGAGE FELL OUT. BODY SHOP INDICATED THAT THE IMPACT WASN'T' SEVERE ENOUGH TO RELEASE THE HATCH BACK.
Jul 22, 2003
+ 1 more complaint for this component
ENGINE
5 complaints
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE CONSUMPTION OF ENGINE OIL. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS, WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.
Jan 28, 2016
THERE IS AND HAS BEEN NUMEROUS COMPLAINTS ABOUT THE DODGE DURANGO 4.7 ENGINE I AM JUST ONE OFMANY WHOO HAVE BEEN EFFECTED BY THE DEFECTS AND FAAILURES OF THIS ENGINE. NOTHING WILL PROBABLY EVER BE DONE LIKE THROWN RODES THROUGH ENGJINE OVER HEATING ISSUUES. *JS
Dec 30, 2014
THE CAR STARTED OVER HEATING LAST MAY 2013. AFTER ALL THE REPAIRS, THE CAR IS STILL OVERHEATING - REPLACED THE RADIATOR, THE THERMOSTAT, THE HOSES, FLUSHED THE COOLANT AND PUT FRESH COOLANT IN IT, FIXED THE FANS. I HAVE TO ADD COOLANT TO KEEP IT FROM OVERHEATING HOWEVER EVEN THAT IS NOT WORKING. THE ISSUE ACCORDING TO THE MECHANIC IS WITH THE ENGINE AND COOLING SYSTEM DESIGN THAT HAS A FLAW IN IT. IT IS A RE- CALL THAT SHOULD HAVE TAKEN PLACE A LONG TIME AGO AND DODGE NEEDS TO STEP UP AND FIX THE PROBLEM. *JS
Apr 30, 2014
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS ALSO A LOST OF ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,050.
Nov 01, 2012
WHEN DRIVING VEHICLE DOWN ROAD ENGINE WILL QUIT WITH NO WARNING. *TR
Jul 07, 2012
ELECTRICAL SYSTEM,VISIBILITY
5 complaints
THE BLOWER MOTOR RESISTOR KEEPS BURNING OUT. CONSTANTLY HAVE TO KEEP REPLACING THE PARTS FOR THE RESISTOR. WHY HAS THIS NOT BEEN RECALLED YET? *TR
Jan 04, 2015
THE BLOWER ONLY WORKS ON THE "HIGH' SETTING. *TR
Nov 19, 2014
AIR CONDITIONING STOPPED WORKING UNDER NORMAL USE. AFTER INSPECTING THE BLOWER MOTOR RESISTOR, AND CONNECTOR PLUG I FOUND THE INSIDE TO BE MELTED LIKELY DUE TO TOO MUCH VOLTAGE. I HAD TO CUT THE WIRES AS THE CONNECTOR WAS FUSED TO THE RESISTOR. NOT ABLE TO FIND THIS CONNECTOR THROUGH LOCAL JUNK/SALVAGE YARDS, BECAUSE THIS APPARENTLY IS A COMMON ISSUE WITH THIS MODEL DURANGO. ONLY ABLE TO GET AFTER MARKET PART FOR THIS CONNECTOR, AND WILL HAVE TO RE-WIRE IT TO THE BLOWER MOTOR RESISTOR. *TR
Jul 06, 2012
BLOWER MOTOR COMPLETELY STOPS WORKING DUE TO BLOWER MOTOR RESISTOR AND ATTACHED WIRING PIGTAIL COMPLETELY BURNING OUT. THIS PROBLEM HAS OCCURRED EVERY 12 -18 MONTHS OVER THE LAST FIVE YEARS OF OWNERSHIP. THE FAILURE REQUIRES THE REPLACEMENT OF A RESISTOR(PART # 5061575AA) AND WIRING HARNESS CONNECTOR KIT.(PART # 5017124AC) IT IS MY UNDERSTANDING FROM THE MECHANICS WHO HAVE MADE THESE REPAIRS THAT ALL OR PART OF THE PARTS REQUIRING REPLACEMENT HAVE OVERHEATED TO THE EXTENT OF MELTING AND/OR BURNING PRIOR TO FAILURE. *TR
Jul 19, 2010
I HAVE HAD TO REPLACE THE HEATER BLOWER RESISTOR ONCE A YEAR FOR THE LAST 2 YEARS IN MY 2003 DODGE DURANGO. THIS TIME THE HEATER WIRING HARNESS PIGTAIL CONNECTION WAS CORRODED AND MELTED AND BURNT, IT WAS MELTED TO THE RESISTOR MODULE. AFTER REPLACING IT NOW THE ABS LIGHT ,THE BRAKE LIGHT ARE ON, THE CLOCK WONT WORK,THE SPEEDOMETER WILL NOT WORK. THIS DURANGO ONLY HAS 31,000 MILES ON IT. THE DODGE DEALER SERVICE DEPT. SAID THEY SELL ALOT OF THESE RESISTORS. IT SOUNDS LIKE THERE NEEDS TO BE A RECALL BEFORE THERE ARE FIRES IN THIS RESISTOR OR HEATER WIRING HARNESS. I SAW LOTS OF OTHER PEOPLE WITH THE SAME PROBLEMS ON ONLINE AUTO CHAT BOARDS. PLEASE CHECK INTO THIS PROBLEM. *TR
Dec 17, 2008
WHEELS
4 complaints
THE SPARE TIRE WINCH ON MY VEHICLE FAILED AND THE SPARE TIRE FELL TO THE PAVEMENT. IN MY CASE I WAS FORTUNATE TO BE IN A PARKING LOT WHEN IT HAPPENED AND THERE WAS NO ACCIDENT. IF THIS HAD HAPPENED ON THE HIGHWAY AN ACCIDENT WOULD HAVE ALMOST SURELY RESULTED. THE SPARE TIRE ON THESE VEHICLES IS QUITE LARGE AND HEAVY AND COULD CAUSE A LARGE NUMBER OF POSSIBLE OUTCOMES IF HIT AT HIGHWAY SPEEDS. THE SPARE TIRE WINCH USES A STRANDED STEEL CABLE TO LIFT AND LOCK THE SPARE TIRE UP AGAINST THE BOTTOM OF THE VEHICLES FRAME. THIS STRANDED STEEL CABLE FAILED RIGHT WHERE IT PASSED THROUGH THE CENTER OF THE RIM. THIS STRANDED STEEL CABLE IS GOING TO FAIL EVENTUALLY ON EVERY DODGE TRUCK THAT USED THIS DESIGN OF WINCH. EVERYONE WILL EVENTUALLY FAIL. CHRYSLER HAS USED THIS DESIGN IN LITERALLY HUNDREDS OF THOUSANDS OF VEHICLES OVER THE YEARS SINCE THE 90S OR BEFORE. IT AMAZES ME THAT THERE HAS BEEN NO ACCIDENTS OR FATALITIES RESULTING FROM THE FAILURE OF THE WINCH. AN INTERNET SEARCH SHOWED MANY INSTANCES OF THE SPARE TIRE FALLING FROM THE VEHICLE DUE TO THE CABLE FAILING.
Oct 19, 2016
2003 DODGE DURANGO HAS A PROBLEM WITH THE LUG NUTS STAMPED STAINLESS COVER. *NJ THE CONSUMER STATED WHILE DRIVING, THE RIGHT FRONT TIRE SHREDDED. ALL OF THE LUG NUTS CAME OFF, EXCEPT ONE. WHEN THE CONSUMER APPLIED ADDITIONAL PRESSURE ON THE LUG WRENCH, TO BREAK IT LOOSE, THE STAMPED STAINLESS DECORATIVE CAP TWISTED OFF. HE WAS UNABLE TO GET IT BACK INTO PLACE, SO THAT THE 19MM LUG WRENCH WOULD WORK. THE CONSUMER REPLACED ALL OF THE LUG NUTS. *JB
Oct 17, 2008
THE CENTER WHEEL CAPS COME OFF WHILE DRIVING. THE CAPS DO NOT FIT TIGHT ON THE WHEELS. I CAN REMOVE THE CAPS EASILY ONLY USING MY FINGERS.
Dec 15, 2005
I HAVE A 2003 DODGE DURANGO WITH ABOUT 30,000 MILES ON IT AND THE PROBLEM I AM HAVING IS THE CENTER CAP ON THE WHEEL IS COMING OFF WHEN THE CAR IS BEING DRIVEN. AT FIRST I THOUGHT MAYBE SOMEBODY WAS STEALING THEM BUT I NOW KNOW THAT ISN'T TRUE. AFTER I LOST TWO OF THEM I DECIDED TO CHECK THEM EVERY TIME I GET IN OR OUT OF THE CAR. YESTERDAY I HAD TO GO TO THE DOCTOR, SO BEFORE I GOT INTO THE CAR I LOOKED TO MAKE SURE THAT THE TWO CENTER CAPS THAT WERE LEFT WAS STILL IN THEIR PLACES OF WHICH THEY WERE. WHEN I ARRIVED AT THE DOCTOR I CHECKED AGAIN AND THIS TIME I WAS MISSING ONE ON THE REAR DRIVER SIDE. I DID NOT STOP ANYWHERE SO I KNOW THAT IT HAD TO COME OFF WHILE I WAS DRIVING. I ALSO CALLED THE DEALER PARTS PERSON TO FIND OUT IF THEY HAD REPLACEMENTS AND HOW MUCH THEY WERE AND HE TOLD ME THAT HE HAS BEEN HAVING A RUN ON THEM AND THAT EITHER SOMEBODY MUST BE COLLECTING THEM OR THEY WERE DEFECTIVE. I KNOW THAT SOMEBODY WILL GET HURT BADLY IF THEY GET HIT BY ONE OF THESE, ESPECIALLY IF THE PERSON IS DRIVING AT A HIGH RATE OF SPEED. I DON'T KNOW WHERE TO GO FROM HERE AND AM HOPING THAT YOU MAY BE ABLE TO HELP ME OUT. THANKYOU, LARRY OCCHIPINTI ([email protected]) . *AK
Aug 06, 2004
VEHICLE SPEED CONTROL
4 complaints
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Mar 20, 2014
WHILE DRIVING ON I 495 DURANGO STARTED ACCELERATING WITHOUT ME PUSHING THE GAS PEDAL. IT KEPT ACCELERATING EVEN WHEN I PUSHED THE BRAKES LIGHTLY. THERE WERE CARS BRAKING IN FRONT OF ME, AND I WAS STILL ACCELERATING. I HAD TO PRESS THE BRAKES DOWN TO THE FLOOR AND DRIVE ON THE SHOULDER. ONCE ON THE SHOULDER I PULLED THE EMERGENCY BRAKE AND TURNED THE IGNITION OFF.*AK
Apr 20, 2005
MY DURANGO ACCELERATES FOR NO REASON AT ALL WHILE IT IS STOPPED. IT HAPPENS MOST FREQUENTLY AFTER GOING UP A SMALL HILL IN DRIVE AND THEN PUTTING THE CAR IN REVERSE. WHEN THE CAR IS PUT IN REVERSE IT ACCELERATES.*AK
Apr 09, 2005
THE CRUISE CONTROL WAS SET AT 65 MPH, HOWEVER THE VEHICLE HIT A BUMP AND ACCELERATED TO 80 MPH. *JB THE VEHICLE WOULD ALSO ACCELERATE ON ITS OWN WHEN GOING OVER HIGHWAY SEAMS AND BRIDGES. THE VEHICLE DOESN'T MAINTAIN A CONSTANT (SET) SPEED AND WILL VARY FROM 5 MPH AND SWAP TO REGAIN SET SPEED WHEN GOING UP LONG GRADE WHEN ENGAGED. SCC
Apr 10, 2003
STEERING,SUSPENSION
4 complaints
VEHICLE HAS BEEN EXPERIENCING A PROGRESSION OF INACCURATE STEERING, POOR TURNING AND SUSPENSION PERFORMANCE. DRIVER AND PASSENGER ARE NOTICING A "CLUNKING" IN THE RIGHT PASSENGER AND DRIVER'S SIDE FRONT END. NOTED PRIMARILY WHEN TURNING. STEERING WHEEL IS ALSO NOTED TO BE ROTATED OFF CENTER TO THE CLOCKWISE POSITION. BRAKING IS ALSO POOR AND CAUSES VEHICLE TO PULL TO PASSENGER SIDE. MOST IMPORTANTLY, VEHICLE IS NOTED TO FEEL UNSTABLE AND IS VIBRATING WHILE AT HIGHWAY SPEEDS. *TR
Oct 29, 2012
POWER STEERING RACK FAILED AT 73,000 MILES. UNACCEPTABLE THAT THE STEERING WOULD FAIL WITH ONLY 73,000 MILES!! PAID $900 TO HAVE REPAIRED. THIS WAS 6 MONTHS AGO. NOW THEY ARE SAYING OUR WHEEL BEARINGS ARE FAILING AND ARE NOT COVERED UNDER THE RECALL THAT WAS PUT IN PLACE BACK IN 2004. EVEN THOUGH THE MECHANIC TOLD US THAT OUR WHEEL WOULD FALL OFF IF WE DIDN'T HAVE IT FIXED. THAT SHOULD FALL UNDER THE CATEGORY OF THE RECALL FOR THE WHEEL HUB. *TR
Dec 29, 2008
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 30 MPH, THE VEHICLE VEERED TO THE RIGHT. THE CONTACT EXPERIENCED DIFFICULTY CONTROLLING THE VEHICLE, BUT WAS ABLE TO DRIVE TO HIS RESIDENCE. HE TOOK THE VEHICLE TO A REPAIR SHOP THE FOLLOWING DAY AND THEY REPAIRED THE VEHICLE AT THE COST OF $357.64. THE FAILURE MILEAGE WAS 41,725. UPDATED 5/20/08 *CN UPDATED 05/20/08
May 05, 2008
FRONT END PROBLEMS WITH M 2003 DODGE DURANGO. HAVE HAD STEERING RACK REPLACED, INNER & OUTER BALL JOINTS REPLACED AS WELL AS BOTH UPPER CONTROL ARMS. STEERING WENT OUT ON MY WIFE WHILE MAKING A RIGHT HAND TURN. BOTH INNER TIE-ROD ENDS SNAPPED OUT AND CAR LOST COMPLETE STEERING CONTROL. CAR RAN INTO PARKED CAR CAUSING SUBSTANTIAL DAMAGE TO BOTH VEHICLES. BECAUSE OF THE LOW SPEED NO INJURIES OCCURRED, HAD THIS HAPPENED AT HIGHWAY SPEED. I COULD HAVE BEEN KILLED ALONG WITH OTHERS ON THE HIGHWAY. WHAT ARE YOU WAITING FOR? FOR A FATALITY? DOES IT TAKE THE LIFE OF HUMAN BEING TO SAVE MONEY TO HAVE THIS PROBLEM SOLVED? PLEASE DO SOMETHING, I WILL NEVER NEVER BUY A DODGE AUTOMOBILE AGAIN AND IF I SEE SOMEONE MAKING THIS MISTAKE OR LOOKING AT DODGE I WILL ADVISE THEM OF ALL THE PROBLEMS THAT DODGE HAS AND ARE NOT WILLING TO BACK THEIR PRODUCT. BUY A FOREIGN CAR!!!! *NM
Aug 17, 2006
EXTERIOR LIGHTING,INTERIOR LIGHTING
4 complaints
2003 DODGE DURANGO: AFTER ABOUT 15 MINUTES OF DRIVING WE HEAR CLICKING NOISES AND SEE LIGHTS (EXTERIOR AND INTERIOR) FLICKERING. STARTS WITH JUST A FEW CLICKS AND FLICKERS AND THEN BECAME WORSE THE LONGER WE DRIVE. TOOK IT TO A SHOP, THEY COULDN'T FIND A PROBLEM. HAPPENED AGAIN A WEEK LATER (VEHICLE NOT DRIVEN MUCH AT NIGHT) AND RETURNED TO SHOP. STILL COULDN'T FIND A PROBLEM SO THEY RESEARCHED AND FOUND MULTIPLE SIMILAR COMPLAINTS REGARDING THE CENTRAL TIMING MODULE. CHECKED WITH THE DEALERSHIP, OURS NOT COVERED UNDER THE RECALL. DEALERSHIP SAID $550 TO FIX. THIS IS NOT THE FIRST (OR SECOND, THIRD, FOURTH, OR FIFTH) PROBLEM WE'VE HAVE WITH THIS VEHICLE. *TR
Jul 29, 2010
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS WHEN SUDDENLY, THE HEADLIGHTS FLICKERED AND FAILED TO OPERATE. THE DRIVER WAS ABLE TO REACH HIS DESTINATION WITHOUT INCIDENT. THE FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, THE INTERIOR LIGHT REMAINED ILLUMINATED WHICH REQUIRED THE REMOVAL OF THE FUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE CENTRAL TIMER MODULE (CTM). RECALL NHTSA CAMPAIGN ID NUMBER 02V3220000, EXTERIOR LIGHTING HEADLIGHTS SWITCH IS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 68,000.
Jan 14, 2010
FIRST THE KEY FOBS STOPPED UNLOCKING THE DOORS THEN THE LIGHTS STOPPED WORKING WAS TOLD THAT THE CENTRAL TIMER MODULE WAS DEFECTIVE AND THAT THE DEALER WOULD REPLACE. CHRYSLER DENIES THERE IS A PROBLEM WITH THIS MODULE. *TR
Nov 09, 2009
FIRST THE KEY FOBS STOPPED UNLOCKING THE DOORS THEN THE LIGHTS STOPPED WORKING WAS TOLD THAT THE CENTRAL TIMER MODULE WAS DEFECTIVE AND THAT THE DEALER WOULD REPLACE. CHRYSLER DENIES THERE IS A PROBLEM WITH THIS MODULE. *TR
Nov 09, 2009
UNKNOWN OR OTHER
3 complaints
Clogged or leaking A/C drain hose. This hose is responsible for draining condensation from the A/C evaporator, the condensation pools in large quantity on the passenger floorboard. This constitute a hazard for the electrical systems near it and a risk of corrosion not to mention potential toxic mold and basically the car self flooding. A few videos document the issue and it is due to bad design where the drain hose is oriented upward and/or the seal blocking water from penetrating the passenger cabin is cracked or falls away in time. Cars from 20+ years ago like my Dodge Durango would certainly experience a degradation of such a seal. The seal itself is very difficult to get to but the issue is pressing. This is an example of a video documenting the issue where the narrator describes this as bad design. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 23, 2024
REPORTING CRASH AND RESULTING FIRE OF VEHICLE FOR SAFETY INVESTIGATION. PLEASE INQUIRE OF OAKLAND COUNTY SHERIFF FOR ADDITIONAL INFORMATION THE CRASH OCCURRED ON M-24, NEAR OAKWOOD RD., AT 12:17 A.M. ACCORDING TO AN INFORMATION SHEET RELEASED BY THE OAKLAND COUNTY SHERIFF'S OFFICE, A 2006 CHEVROLET IMPALA, DRIVEN BY A 28-YEAR-OLD SANDUSKY, MICHIGAN WOMAN, WAS HEADED SOUTH IN THE NORTHBOUND LANES OF M-24 WHEN IT HIT A 2003 DODGE DURANGO. THE DURANGO WAS DRIVEN BY A 19-YEAR-OLD OXFORD TOWNSHIP WOMAN. 'ALCOHOL USE BY THE DRIVER OF THE CHEVROLET IS BELIEVED TO BE A FACTOR IN THIS CRASH,' THE INFORMATION SHEET STATED. 'A SEARCH WARRANT FOR BLOOD WAS OBTAINED AND RESULTS ARE PENDING.' FOLLOWING THE IMPACT, THE DURANGO FLIPPED ONTO ITS SIDE AND CAUGHT FIRE, HOWEVER, TWO CITIZENS WERE ABLE TO EXTRICATE THE DRIVER FROM THE VEHICLE, ACCORDING TO THE SHERIFF'S OFFICE
Jan 01, 2017
I HAVE A 03 DODGE DURANGO WITH ABOUT 98,000 MILES. I WAS TAKING MY CHILD TO SCHOOL AND THE OIL PRESSURE DROPPED TO ZERO. I HAD IT PULLED TO A SHOP. THEY HAVE PULLED THE MOTOR, CHECKED IT AND THE OIL PUMP AND PICK-UP TUBE. EVERYTHING LOOKS GOOD. THEY DO NOT KNOW WHAT IS WRONG. I HAVE BEEN DOING SOME RESEARCH AND EVERYONE I HAVE SPOKE TO, SAY THIS HAS BEEN A MAJOR ISSUE WITH THIS MOTOR.THERE IS A LOT OF COMPLAINTS ON THE INTERNET WITH PEOPLE IN THE SAME SITUATION. WE PAY A LOT OF MONEY FOR THESE VEHICLES AND I DON'T KNOW WHY SOMETHING CANT BE DONE OR WHY THEY CANNOT FIND SOMETHING WRONG. IT IS HARD TO CONTINUE TO MAKE YOUR PAYMENTS, NOT BEING ABLE TO DRIVE THE VEHICLE AND THEN BEING TOLD THEY DON'T KNOW WHAT IT IS BUT A NEW MOTOR WILL BE ABOUT $5000-$6000.00. I DON'T UNDERSTAND AND DON'T KNOW WHAT TO DO! *TW
Jan 28, 2010
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO DESERT 215 SUPERSTORE (8030 RAFAEL RIVERA WAY, LAS VEGAS, NV, (702) 963-8000) WHERE IT WAS DIAGNOSED THAT THE BODY MODULE COMPARTMENT NEEDED REPLACEMENT; HOWEVER, THE PART WAS NO LONGER MANUFACTURED. THE DEALER STATED THAT THE PART COULD BE PURCHASED ONLINE AND THEY WOULD BE ABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Jun 29, 2018
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS TRAVELING IN INCLEMENT WEATHER WHEN THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR DIAGNOSIS. THE MECHANIC ADVISED THAT THE FAILURE WAS CAUSED BY THE CTM. THE CONTACT INQUIRED WITH THE MANUFACTURER ABOUT NHTSA CAMPAIGN ID NUMBER: 02V322000 (EXTERIOR LIGHTING: HEADLIGHTS: SWITCH) BUT WAS ADVISED HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 51,000.
Aug 06, 2010
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHEN HE STARTED THE VEHICLE HE NOTICED THAT HIS HEADLIGHTS AND THE DASH BOARD LIGHTS FAILED. HE CONTACT THE MANUFACTURER, THE MANUFACTURER STATED HIS VIN WAS NOT INCLUDED IN RECALL 02V322000 EXTERIOR LIGHTING: HEADLIGHTS: SWITCH THEREFORE THEY WILL NOT ASSIST. THE CURRENT AND THE FAILURE MILEAGE WERE 87,000. THE VEHICLE HAD NOT REPAIRED AT THE TIME OF THE COMPLAINT. UPDATED 03/15/10 *BF UPDATED 05/12/10.8JB
Feb 22, 2010
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
2 complaints
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. AFTER STARTING THE VEHICLE, THE HEADLIGHTS, TAIL LIGHTS, AND INTERIOR LIGHTS STARTED TO FLASH ON AND OFF WITH THE EMERGENCY INDICATOR ILLUMINATING ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 119,000.
Jul 31, 2015
I HAVE 2003 DODGE DURANGO, THE CENTRAL TIMER MODULE WAS REPLACED IN JANUARY 2010. THE HEADLAMPS, INTERIOR LIGHTS STARTED TO FLICKER ON & OFF. THE LEFT HEADLAMP WENT TO LOW BEAM. DRIVING AT THE NIGHT THE LIGHTS WOULD GO LOW BEAM OR COMPLETELY TURN OFF FOR ABOUT 5-10 SECONDS. I GOT OFF THE HIGHWAY AND STAYED ON THE ACCESS ROAD UNTIL I REACHED HOME. *TR
Jan 29, 2010
SUSPENSION,WHEELS
2 complaints
2003 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT LEFT WHEEL CAME OFF WHILE DRIVING. *SMD WHEN THE VEHICLE WAS PUT ON A FLAT BED AND DELIVERED TO THE REPAIR SHOP, HE WAS INFORMED THE AXLE HAD NO WAY TO LUBRICATE THE WHEEL ASSEMBLY AND SO WHEN IT WAS DRY, IT SEVERED ITSELF FROM THE FRONT END.
Oct 29, 2013
WHEN DRIVING MY 2003 DURANGO AT TIMES IT FEELS LIKE THE FRONT WHEELS ARE LOCKING UP AND THE TRUCK BEGINS SHAKING BADLY. I HAVE HAD IT IN THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. I ALSO HAVE BEEN HEARING STRANGE NOISE FROM THE FRONT RIGHT RIGHT TIRE WELL. ALSO, MY GLOVEBOX STARTED HANGING DOWN AND WHEN I ASKED THE DEALERSHIP TO FIX IT THEY CHARGED ME AND TOLD ME THAT THE WARRANTY WOULD NOT COVER IT. WE DON'T USE THE GLOVE BOX, SO THE PROBLEM WAS NOT CAUSED BY MISUSE. AT 20,000 MILES THE WARRANTY SHOULD HAVE COVERED THE PROBLEM BECAUSE IT IS OBVIOUSLY A DEFECTIVE PART.*AK
Dec 10, 2004
TIRES,WHEELS
2 complaints
HIT A SEVERE BUMP IN ROAD WHICH BROKE THE STEEL CABLE THAT HOLDS THE SPARE TIRE UNDER THE CAR BODY. CABLE WAS LIKELY CORRODED. TIRE DISCHARGED FROM UNDER THE VEHICLE, STRUCK PAVEMENT, AND BOUNCED 15-20 FEET INTO THE AIR REPEATEDLY NEARLY STRIKING THE VEHICLE FOLLOWING ME. LUCKILY TIRE ENDED UP IN DITCH BEFORE CAUSING ACCIDENT. RETAINING CLAMP IS LOST. SUSPECT THE POTENTIAL FOR THIS SITUATION EXISTS WITH ANY DURANGO OR DAKOTA OF THIS VINTAGE. *TR
Sep 10, 2013
THE FRONT TIRE ON MY DODGE DURANGO IS MESSED UP. IT GETS STUCK SOMETIMES WHEN I'M TRYING TO TURN. THE SHOP THAT I TOOK IT TO SAID THAT THE BALL JOINT IN THE FRONT TIRE IS BAD. THEY TOLD ME THAT THEY HAVE HEARD OF A LOT OF DURANGOS THAT WERE HAVING THE SAME PROBLEMS. THEY ALSO SAID THAT MY TIRES ARE BEING WORN DOWN BECAUSE OF THE TURN OF THE WHEEL. I HAD TO BUY A WHOLE NEW SET OF TIRES ALSO. IT WAS VERY EXPENSIVE FOR ALL THE THINGS I HAD TO HAVE DONE. I SAW A WEBSITE ABOUT IT SO I DECIDED TO REPORT MINE. SOMETHING NEEDS TO BE DONE BEFORE SOMEBODY GETS KILLED. PLEASE RECALL THESE VEHICLES SO THE WORLD WON'T LOSE ANY OF IT'S PRECIOUS LIFE. MY KIDS LIVES ARE VERY IMPORTANT TO ME, AND I DON'T WANT TO LOSE THEM BECAUSE OF A FAULTY PART IN MY CAR. PLEASE CONSIDER THE FACTS ABOUT TAKING HUGE RISKS BY NOT GETTING ALL THESE DURANGOS FIXED.*AK
Dec 10, 2004
VISIBILITY,EQUIPMENT
2 complaints
I HAVE HAD TO REPLACE THE BLOWER MOTOR RESISTOR MULTIPLE TIMES. ON ONE OCCASION THE WHEN THE RESISTOR FAILED, THE WIRING HARNESS AND RESISTOR GOT SO HOT THEY FUSED TOGETHER, INCLUDING THE ACCOMPANYING WIRING. THE LAST TIME I PURCHASED ON AND REPLACED IT I WAS TOLD THAT IT HAD BEEN REDESIGNED AND WOULD HOLD UP BETTER. I WAS ALSO TOLD BY A DODGE EMPLOYEE NOT TO RUN THE SYSTEM ON THE LOWEST SETTING. I UNDERSTAND THAT IT IS COOLED BY THE AIR MOVEMENT INSIDE THE HVAC DUCT WORK, BUT AT WHAT POINT WILL DODGE ASSUME THE RESPONSIBILITY OF A POOR DESIGN AND LACK OF QUALITY REPLACEMENT PARTS. *TR
Oct 23, 2008
WHILE SITTING IN VEHICLE WITH THE ENGINE RUNNING POWER WINDOWS AND AIR CONDITIONER STOPPED WORKING. AFTER SEVERAL MINUTES, POWER TO THE AIR CONDITIONER AND WINDOWS RETURNED. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM.*AK
Mar 23, 2004
FUEL SYSTEM, GASOLINE
2 complaints
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT TOOK HER VEHICLE TO THE SHOP BECAUSE THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE MECHANIC NOTICED THAT FUEL WAS LEAKING ONTO THE EXHAUST, WHICH COULD RESULT IN A FIRE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. HOWEVER, THEY STATED THAT THERE WAS A RECALL FOR THE 2004-2005 MODELS. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
Dec 28, 2007
DT: ON SEPTEMBER 18, 2005 ONE OF THE TWO STRAPS THAT HELD THE GAS TANK BECAME UNHOOKED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY SAID THEY HAVE NEVER SEEN THIS HAPPEN. CONTACTED CHRYSLER, THEY WERE NOT CONCERNED WITH THIS PROBLEM. THIS HAPPENED ON A SMOOTH PAVED ROAD, IT WAS NOT BUMPY, NO RAIN NOR SNOW. HEARD THE STRAP SCRAPPING ON THE HIGHWAY AND SAW IT DRAGGING UNDER THE VEHICLE. THE CONSUMER HAD A MECHANIC INSTALL IT AND CHRYSLER TO MAKE SURE IT WAS DONE CORRECTLY. *AK *JB
Oct 26, 2005
SUSPENSION,TIRES
2 complaints
I HEAR A POPPING/GRINDING NOISE IN THE FRONT END OF MY 2003 DODGE DURANGO. I HAVE TAKEN IT TO THE SHOP UNDER WARRANTY 3 TIMES. TWICE THEY HAVE REPLACED PARTS BUT IT HAS NOT FIXED THE PROBLEM. THE TIRES ARE WEARING OUT ON THE OUTSIDE OF THE TIRE. THE BALL JOINTS APPEAR TO BE GOING BAD. *JB
Jul 29, 2007
I PURCHASED A 2003 DODGE DURANGO. WITHIN 20 MINUTES OF COMPLETION MY 1ST TIRE BLEW OUT. THE DEALER (CLEAR LAKE DODGE, HOUSTON, TEXAS) REPLACED THE TIRE FREE OF CHARGE. AT APPROXIMATELY 12K ON A TRIP TO NEW ORLEANS MY RIGHT FRONT TIRE BLEW OUT AND I ALMOST LOST CONTROL OF VEHICLE. MY YOUNGEST SON SUFFERS FROM ASTHMA AND HAD AN ASTHMA ATTACK ON I-10 TO NEW ORLEANS. I CALMED HIM DOWN WITH NO MEDICATION (NEBULIZER REQUIRES ELECTRICITY). WHEN I RETURNED TO HOUSTON, I CONTACTED DISCOUNT TIRE WHICH WARRANTIES GOODYEAR TIRES AND WAS INFORMED THAT I HAD JUMPED A CURB CAUSING DAMAGE TO MY TIRES. I PURCHASED MY 3RD TIRE ALONG WITH ROAD HAZARD BECAUSE ALL REPRESENTATIVES BLAMED MY DRIVING HABITS ON ME, EVEN THOUGH I HAVE NEVER EXPERIENCED THESE PROBLEMS BEFORE. MY VEHICLE NOW HAS OVER 50K MILES AND ALL OF MY TIRES ARE WEARING. THE BELT IS SHOWING ON ALL 4 TIRES. I AM SEEKING ARBITRATION. *JB
Aug 04, 2005
SUSPENSION,VISIBILITY
2 complaints
THE STABILIZER BAR ON THE 2003 DODGE DURANGO WAS COMING OUT CAUSING THE VEHICLE TO PRODUCE A GRINDING NOISE. *MR THE GRINDING NOISE WAS COMING FROM THE DRIVER SIDE FRONT WHEEL. THE CONSUMER INSPECTED THE HUB AND FOUND THAT THE INNER AXLE HAD GRINDING WEAR ON THE INSIDE BY THE RUBBER BOOT. THE STABILIZER BAR WAS COMING OUT ABOUT 1/4 INCH. THE DEALER SUGGESTED THAT THEY DIDN'T HEAR ANYTHING AND COULD NOT FIND A PROBLEM. CURRENTLY, THE FRONT END STILL WOBBLES AND GRINDS WHEN THE VEHICLE IS IN MOTION AND WHEN STOPPING. *SC THE WINDSHIELD WIPER MODULE WAS REPLACED. *JB
Jun 10, 2005
I PURCHASED A 2003 DODGE DURANGO FROM BLEECKER DODGE IN DUNN, NC. I HAVE THREE COMPLAINTS THAT I WOULD LIKE TO PUT ON FILE: FIST COMPLAINT: MY VEHICLE BEGAN TO MAKE TERRIBLE NOISES THAT REQUIRED ME TO TAKE IT FOR SERVICE. THE SOUNDS WERE SCRAPING NOISES COMING FROM THE STEERING COMPONENTS. I TOOK THE VEHICLE TO THE DEALERSHIP AND BOTH THE UPPER AND LOWER BALL JOINTS WERE REPLACED. SECOND COMPLAINT: DURING THE COLD WEATHER MONTHS, I WAS WARMING MY VEHICLE AND HAD SCRAPED THE ICE FROM MY WINDSHIELD. THE DEFROST WAS ON. WHILE TRAVELING DOWN THE ROAD MY WINDSHIELD CRACKED. EXACT DATE OF THE INCIDENT IS UNKNOWN TO ME BUT IT WAS DURING ONE OF OUR SNOWS. IT HAS LEFT ME WITH A CRACKED WINDSHIELD. I HAVE TAKEN NO STEPS AS OF YET TO HAVE IT REPAIRED. THIRD COMPLAINT: EVEN MORE RECENTLY, MY "CHECK GUAGES" LIGHT CAME ON. MY VEHICLE SHOWS NO OIL PRESSURE. I CANNOT DRIVE THE VEHILCLE AND THE SERVICE DEPARTMENT AT BLEECKER WILL NOT BE BACK IN UNTIL MONDAY. I AM WITHOUT A VEHICLE THIS WEEKEND. THIS VEHICLE ONLY HAS 35,000 MILES ON IT AND IT HAS BEEN PLAGUED WITH PROBLEMS SINCE IT WAS PURCHASED IN OCTOBER OF 2003.*AK
Jun 05, 2004
STRUCTURE
2 complaints
THE VEHICLE JERKED AND VIBRATED WHILE DRIVING IT. THIS OCCURRED WHEN IN STOP AND GO TRAFFIC. THE VEHICLE HAS BEEN TESTED AND DRIVEN BY THE DEALER AND THE MANUFACTURER WHO STATED IT WAS NORMAL. *JB *TC
Nov 17, 2004
2003 DODGE DURANGO UPPER BALL JOINT FAILED ON INTERSTATE AT 65MPH. RIGHT FRONT WHEEL AND ASSEMBLY SEPERATED FROM VEHICLE CAUSING SINGLE CAR ACCIDENT ..SKIDDED INTO GUARD RAIL. DAMAGE ESTIMATED AT $10,000 PLUS BY CLAIMS ADJUSTER. NATIONWIDE INSURANCE IS SUBROGATING AGAINST CHRYSLER TO RECOVER MONEY. *AK EA03-023
Feb 23, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC
2 complaints
WHILE DRIVING AT 45 MPH THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE. ALSO, FRONT BRAKE PROBLEM, IT TOOK LONGER TO STOP. DEALER NOTIFIED. *AK
Jun 04, 2004
CONSUMER COMPLAINED ABOUT FRONT END SUSPENSION PROBLEMS, INCLUDING BOTH THE UPPER AND LOWER BALL JOINTS. ALSO, FRONT BRAKES OPERATED POORLY. *AK
Dec 19, 2003
EXTERIOR LIGHTING,STRUCTURE,ENGINE
1 complaint
The obd reader on my 2003 Durango brings up code for central timing module and eeprm checksum error were the safety recall is in order but the vin number is not in the list of recall. It has all the specification of recall but vin number isn't in the list of recalls. I'm driving around in a unsafe vehicle due to manufacturing error that my vin number is the only thing why they won't fix it. Why do they not care if I kill myself or others from this that the recall is
Jul 14, 2025
WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
HELLO YESTERDAY I LEFT WORK WASN'T IN MY TRUCK FOR 5 MINUTES AND IT STARTED SMOKING WHITE SMOKE CAME OUT AND I SEEN ANTIFREEZE SPRAY EVERYWHERE I DON'T KNOW IF THE ENGINE LOCKED ON ME OR THE HEAD GASKET IS BLOWN EITHER WAY WHAT CAN I DO ABOUT THIS ALSO BEFORE THIS HAPPENED WHEN IT RAINS MY TRUCK WILL SPIN IT SCARED THE HELL OUT OF ME WHEN I WAS DRIVING TO WORK BUT THIS ONLY HAPPENS WHEN IT RAINS THE TIRES LOOK GOOD
Jul 28, 2020
STRUCTURE,WHEELS,SERVICE BRAKES
1 complaint
THE DRIVERS SIDE WHEEL, HUB ASSEMBLY AXLE BEARING FRONT SUSPENSION BROKE OFF. COMPLETELY BROKE OFF. EXTREMELY DANGEROUS AND SERIOUSLY DANAGED
Apr 24, 2020
SEATS,UNKNOWN OR OTHER,ENGINE
1 complaint
I PURCHASED MY VEHICLE 10/2019. SINCE THEN I HAVE TAKEN TO REPAIR SHOP FOR VEHICLE STALLS WHEN COMING TO A STOP OR AT A STOP, LET ALONG WHEN SLOWING FOR A STOP. THEN RPM'S DROP! I HAVE ALMOST BEEN REAR ENDED MULTIPLE TIMES DUE TO THIS, WITH MY CHILDREN AND GRANDCHILDREN IN CAR!!! THE SHOP I'VE TAKEN TO CAN NOT FIND OUT WHY THIS IS HAPPENING. GRANTED WE TRIED REPLACING HOSES, VALVE GASKETS TUNE UP. I FEEL THERE SHOULD BE A RECALL TO FIND AND FIX THIS BEFORE A SERIOUS INJURY HAPPENS. THIS HAS ALSO HAPPENED AS I WAS DRIVING AND I HAD TO PUT IN NEUTRAL TO RESTART. THE STREETS AND ROADS I HAVE TO TRAVEL ARE USUALLY ALWAYS BUSY. ALSO THE VEHICLE WHEN STOPPING THE FRONT DRIVER AND PASSENGER SEATS SLIDE BACK AND FORTH, THEY ARE NOT WHAT I WOULD CALL SAFE... FOR I BELIEVE THE RULES ARES TO CHECK MIRRORS, ADJUST SEATING, WEAR SEAT BELTS TO ENSURE THAT YOU WILL BE DRIVING SAFELY. I COULD BE WRONG BUT I'M PRETTY POSITIVE. NEEDS FIXING NOW!! THE OTHER ISSUE IS THE HOSES... THEY SEEM TO FALL OFF AND I TAKE INTO SHOP JUST TO HEAR ITS THE HOSE AGAIN. NOT COUNTING NUMEROUS OTHER ISSUES LIKE WINDOWS NOT ROLLING DOWN SOME DAYS, REAR HEATER DOESN'T WORK UNLESS THE FRONT HEATER IS OFF. I'VE ALWAYS BEEN A DODGE FAN BUT I THINK WITH ALL THESE ISSUES WITH THIS VEHICLE I'LL BE CHECKING OUT OUT DODGE AND MOVING TO SOMEONE THAT ACTUALLY DOESN'T HAVE OVER 6 RECALLS ON THE VEHICLES AND MULTIPLE OTHER COMPLAINTS LIKE DODGE HAS HAD AND THAT I'VE JUST READ.
Jan 08, 2020
AIR BAGS,ENGINE
1 complaint
AIR BAG LIGHT STAYS 'ON ' ON DASHBOARD, HAD TO TAKE TO SERVICE STATION TO GET IT CHECKED OUT , THEY TOLD ME TO CHECK IF THERE WERE ANY RECALLS FOR THIS ISSUE . ALSO THE CHECK ENGINE LIGHT STAYS ON , CODE IS FOR EVAP LEAK , CHANGED THE GAS CAP , CHECKED HOSES , LIGHT REMAINS AFTER BEING CLEARED.
Nov 11, 2018
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
THIS ISSUE HAPPENS RANDOMLY: VEHICLE IS PARKED: POWER DOOR LOCKS DO NOT WORK YOU HAVE TO MANUALLY UNLOCK ALL DOORS, VEHICLES STARTS FINE BUT "SERVICE 4X4" APPEARS ON THE CLUSTER, ALL DOME LIGHTS STAY ON, CLUSTER LIGHTS (GAGE'S ETC.) DO NOT LIGHT UP, NO EXTERIOR LIGHTS WORK (I.E HEADLIGHTS, PARKING LIGHTS, BRAKE AND SO ON). VEHICLE WILL NOT RETURN TO NORMAL STATE UNTIL I DISCONNECT THE BATTERY AND RECONNECT. IT HAS HAPPENED MULTIPLE TIMES ON DIFFERENT DAYS. SOMETIMES IT WILL HAPPEN WITHIN A DAY OF EACH INSTANT, OTHER TIMES IT WILL GO A MONTH AND THEN DO IT AGAIN.
Jul 06, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
"TAKATA RECALL"ON JANUARY 2017 MY 2003 DODGE DURANGO. BECAME A BLAZE UNDER MY CARPORT. ATTACH TO MY HOME. CAUSING A TOTAL LOSS TO MY HOME AND VEHICLE. I PURCHASED MY VEHICLE APRIL OF 2003 BRAND NEW. AT LIBERTY CHRYSLER DOGGE JEEP. IN HINESVILLE GEORGIA. THIS HAPPENED AT APPROXIMATELY 1:25 A.M. ON THE MORNING OF JANUARY 27TH. THE VEHICLE HAD NOT BEEN DROVEN SINCE A PROMPTLY 9 THE NIGHT BEFORE. AFTER THE FIGHT ILEARN THAT THERE WAS A RECALL ON THE YEAR OF THIS VEHICLE. THIS IS THE RECALL# 06V339000. I WAS NEVER MADE AWARE OF THIS RECALL BY MAIL OR PHONE.
May 31, 2017
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
REAR AIR DONT WORK FROM HEAT TO COLD . TURN HEAD LIGHTS ON THE PARKS LIGHTS DONT WORK
May 02, 2017
SUSPENSION,WHEELS,SERVICE BRAKES
1 complaint
HUB OR BALL JOINTS
Oct 21, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
THE PROBLEM ORIGINALLY STARTED ABOUT 2 WEEKS AGO. WHEN I SWITCHED ON THE REAR FAN (HEAT OR AC DID NOT MATTER), THE ENTIRE CENTER CONSOLE (RADIO, BLOWER SWITCHES, AND ELECTRONIC 4WD SWITCH) WOULD GO COMPLETELY DEAD, AND THE "SERVICE 4WD" LIGHT WOULD COME ON. THEN THIS STARTED HAPPENING WHEN I TURNED ON THE FRONT BLOWER OR THE REAR BLOWER. THEN IT STARTED HAPPENING WITH BOTH BLOWERS OFF AND THE HEADLIGHTS ON HIGH. NOW IT DOES IT SPONTANEOUSLY FOR NO APPARENT REASON WITH ALL EXTRA ELECTRICAL COMPONENTS (THE HEADLIGHTS, RADIO, AND BLOWERS) ALL OFF. I'M THINKING THERE IS A SHORT SOMEWHERE, BUT CANNOT IDENTIFY IT. SO FAR, I HAVE REPLACED THE BLOWER MOTOR RESISTOR, THE TCCM, AND THE IGNITION SWITCH WITH NO APPARENT IMPROVEMENT. I'VE ALSO HAD THE DASH APART AND CHECKED EVERY ELECTRICAL WIRE I COULD GET TO FOR OBVIOUS SHORTS. NO LUCK. THE PROBLEM IS GETTING PROGRESSIVELY WORSE. I TALKED TO THE MECHANIC AT THE LOCAL DODGE DEALER, AND HE SAID HE THINKS IT'S THE TIPM (MAIN FUSE BOX) IN THE ENGINE COMPARTMENT. HE SAID HE SEES THEM SHORT OUT "ALL THE TIME, SOME OF THEM SO BAD THEY ACTUALLY CATCH FIRE!" (DIRECT QUOTE FROM HIM.) I AM NOW TERRIFIED TO DRIVE MY DURANGO, BUT I CANNOT AFFORD THE HUNDREDS, IF NOT THOUSANDS, OF DOLLARS IT'S GOING TO COST TO FIX THE TIPM, IF THAT'S WHAT IT REALLY IS. BUT I DO NOT WANT DRIVE IT WITH THE POSSIBILITY OF A VEHICLE FIRE. I'VE DONE ALL KINDS OF INTERNET RESEARCH ON THIS, AND IT SEEMS LIKE A REALLY COMMON PROBLEM IN THE DURANGOS. ALSO, MY FRIEND WHO WORKS AT A SALVAGE YARD SAYS THESE FUSE BOXES ARE ONE OF THEIR MOST SOUGHT AFTER PARTS. SURELY AN ELECTRICAL PROBLEM THAT IS THIS COMMON AND OF SUCH A CATASTROPHIC MAGNITUDE SHOULD BE A RECALL!
Aug 16, 2015
SEATS,ENGINE
1 complaint
WHILE DRIVING, I NOTICED THAT WHEN I ACCELERATE AFTER BRAKING, THE DRIVER SEAT SLIDES BACK AND FORTH ABOUT AN INCH. ALSO, WHEN I'M AT A RED LIGHT, WITH MY FOOT ON THE BRAKES THE VEHICLE ACCELERATES. BOTH OF THESE ARE VERY SERIOUS AND DANGEROUS ISSUES AND SHOULD BE RECALLS. *TR
Apr 15, 2015
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
I HAVE HAD 3 WRECKS . 2 I HIT DEER HEAD ON THE LAST, MY BRAKES FAILED STEERING FAILED AS I SKID AND I HIT A TREE IN FEB 2013. AT NO TIME DID MY AIRBAGS INFLATE. I WORE MY SEAT BELT ON ALL 3 OCCASIONS NOT INJURED EXCEPT LOWER BACK PAIN EVERY ONCE IN A WHILE. *TR
Oct 20, 2014
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE HAD THESE PARTS REPLACED TWICE THIS WILL BE THE THIRD TIME. DODGE HAS OR HAD A RECALL. BUT WHEN I WENT TO HAVE IT FIXED THEY TOLD ME THE RECALL DID NOT AFFECT THIS PARTICULAR VEHICLE. IT'S A UNSAFE VEHICLE. I AM WORRIED BECAUSE I AM A SINGLE MOM AND KEEP UP WITH ALL THE MAINTENANCE ON IT MYSELF. IF IT'S RECALLED I BELIEVE DODGE SHOULD HONOR ALL RECALLS ON THE VEHICLES. THANKS *TR
Oct 01, 2014
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AT AN IDLE ENGINE REV,S UP AND DOWN,REVS UP ENOUGH TO MOVE THE VEHICLE WITH THE BRAKES ON,TRANSMISSION SLIPPED A LOT ESP ON THE HIGHWAY,WILL ALSO DROP INTO PASSING HEAR AND SPEED UP SOMETIMES ON ITS OWN. VERY DANEROUS TO DRIVE SOMETIMES.SPEEDS UP BY ITS SELF ALMOST CAUSED AN ACCIDENT. *TR
Aug 16, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
MY HEADLIGHTS AND INTERIOR LIGHTS STARTED BLINKING ACCOMPANIED BY A CLICKING SOUND COMING FROM THE LEFT SIDE OF THE STEERING PANEL. THE WINDSHIELD WIPERS ALSO DO NOT WORK UNLESS PUT ON HIGH, AND THE GAS LIGHT SOUND BEEPS EVERY 20-30 SECONDS CONTINUOUSLY UNTIL GAS IS PUT IN. THE BEEPING SOUND FOR THE GAS LIGHT WILL STOP ONCE REFILLED BUT LIGHTS CONTINUE TO BLINK, INTERIOR AND EXTERIOR WHILE VEHICLE IS IN MOTION. I HAVE DONE RESEARCH ON THIS PROBLEM AND IT SEEMS LIKE EVERY OTHER PERSON WITH A 2003 DODGE DURANGO IS EXPERIENCING THE EXACT SAME PROBLEM BUT DODGE REFUSES TO RECALL THE PART, SAYING IT WAS FIXED, WHICH IS THE CTM MODULE CAUSING THIS PROBLEM, WHEN TAKEN INTO A DEALERSHIP IT IS THE CTM THAT NEEDS TO BE FIXED AND IS ABSURD THAT MORE VEHICLES HAVE NOT BEEN RECALLED FOR THIS PROBLEM WHEN EVERY SINGLE ONE IS EXPERIENCING THE EXACT SAME PROBLEMS. *TR
Jun 20, 2014
STEERING,SUSPENSION,WHEELS
1 complaint
TURNING INTO A PARKING LOT AND THE FRONT PASSENGER SIDE TIRE FELL OFF. 1260.00. *TR
Jun 10, 2014
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH, THE HEADLIGHTS, INTERIOR LIGHTS, POWER DOOR LOCKS AND REMOTE KEY SUDDENDLY FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 148,000.
May 27, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
DRIVING HOME FROM NORTH CAROLINA TO NEW YORK, I-95, LEGAL SPEED LIMIT OF 65MPH, TRUCK SHUT OFF DISPLAYING "NO BUS" IN ODOMETER SCREEN. WAS ABLE TO PULL OVER SAFELY, THANK GOD, AND TURNED IGNITION OFF FOR A COUPLE OF SECONDS AND THAN RESTARTED TRUCK. THANKFULLY IT STARTED UP AND I WAS ABLE TO PROCEED ON MY WAY. THIS HAPPENED A FEW TIMES MORE WHILE ON MY TRIP TO NEW YORK. DRIVING LOCALLY DIDN'T ENCOUNTER ANY OTHER PROBLEMS. HAVE SCANNER AT HOME AS I'M A AUTO REPAIRMAN AT A NOVICE LEVEL, AND WAS SURPRISED THAT NOT ONE CODE WAS STORED IN THE COMPUTER. NONE OF THE FORUMS SEEM TO BE ABLE TO GIVE ME ANY INSIGHT AS TO WHAT CAUSED THIS PROBLEM AS NONE OF THE RECOMMENDED CHECKS PRODUCED ANY BAD TESTS. THIS IS A SERIOUS PROBLEM THAT SHOULD BE RECALLED AND FIX BY THE CHRYSLER CORP BEFORE SOMEONE GETS KILLED. *TR
Aug 19, 2013
STEERING,SUSPENSION,SERVICE BRAKES
1 complaint
I WAS HEARING NOISES COMING FROM THE REAR OF MY VEHICLE. TOOK IT TO A LOCAL DEALER THAT TOLD US THE ENTIRE REAR END NEEDED TO BE REBUILT. APPARENTLY THERE IS A DEFECT IN THE AXLES THAT MAKE THE PINIONED, DIFFERENTIALS AND AXLES TO GO BAD. PAID 3500.00 FOR THE REPAIRS TO TURN AROUND AND HAVE THE SAME THING HAPPEN JUST OVER A YEAR LATER. *TR
Jul 01, 2013
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT HE NOTICED A LEAK FROM THE BRAKE LINES. UPON FURTHER INSPECTION HE NOTICED CORROSION OF THE BRAKE LINES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE ALL OF THE BRAKE LINES WERE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,000. UPDATED 8/12/13 *CN THE CONSUMER STATED RUST RESISTANCE LINES WERE INSTALLED ON THE VEHICLE. UPDATED 09/05/13
Jun 19, 2013
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE DASHBOARD. THE CONTACT ALSO STATED THAT THE HEAT AND AIR CONDITIONING FAILED AND THE FRONT END OF THE VEHICLE MADE A THUMPING NOISE AND BECAME LOUDER AS VEHICLE SPEED INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE WIRING HARNESS EMITTED THE SMOKE AND IT ALONG WITH THE FRONT HUB UNIT, NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 113,000....UPDATED 04/25/13 *BF UPDATED 05/16/2013 *JS
Feb 07, 2013
POWER TRAIN,ENGINE
1 complaint
NEVER HAD ANY PROBLEMS TIL WE DROVE ALMOST 5 HRS ON VACATION TO GATLINBURG AND BEFORE WE EVEN GOT INTO TOWN THE CHECK GAUGE LIGHT CAME ON AND REALIZED THE TEMP GAUGE WAS IN THE RED. NEVER LEAKED COOLANT OR SMELLED ANY ANTIFREEZE. THE NEXT DAY AFTER LETTING IT SIT OVERNIGHT IT SEEMED FINE NO CHECK LIGHT WAS ON DROVE IT BACK STILL NO ENGINE LIGHT ON AND TEMP WAS FINE,FEW WEEKS LATER ALL HELL BROKE LOOSE! THE VALVE TRAIN STARTED TICKING. HAD IT TOWED TO THE DEALERSHIP (KINGS CJD) AND FOUND A FAILED ROCKER & TAPPET HAD REPLACED 4 DAYS LATER WAS DOING IT ON THE DRIVER SIDE,TOOK IT BACK THAT'S WHEN IT TOOK THEM A FEW DAYS TO FIGURE OUT IT WAS LEAKING COOLANT DOWN INTO THE CYLINDERS. CHRYSLER DIDN'T HAVE CYLINDER HEADS AVAILABLE IT TOOK OVER 2 MONTHS FOR US TO GET THE PART (NOT FROM CHRYSLER) AS FAR AS WE KNOW THEY STILL DON'T HAVE THE PART AVAILABLE. 28 PLUS PEOPLE ARE ON A WAITING LIST TO RECEIVE CYLINDER HEADS THAT ARE STILL NOT AVAILABLE! REPEATED TRIPS TO THE DEALERSHIP FOR LEAKING VALVE COVERS ON BOTH SIDES,STILL DEALING WITH ISSUE OF POSSIBLE LEAK AROUND CRANK SEAL ON TIMING COVER. CHRYSLER DOES SEEM TO GIVE A DARN ABOUT OUR TIME AND MONEY WASTED FOR THE SUPPOSED REPAIRS THAT ARE NOT FIXED!! HAS ANYONE ELSE READING THIS HAD ANY ISSUES REGARDING CYLINDER HEADS???? I THINK WHEN YOU HAVE 28 PLUS PEOPLE ON THE WAITING LIST FOR THE SAME PART FOR THE SAME MAKE & MODEL VEHICLE SAME ENGINE 4.7 V8 OBVIOUSLY THEIR IS A MANUFACTURE ISSUE NOT AN OWNER ISSUE!!! THAT'S JUST A TASTE OF WHAT IS GOING ON THEIR IS PLENTY MORE AND CHRYSLER JUST KEEPS TELLING US IM SORRY AND THAT'S IT IM SORRY!!! WE HAVE HAD SEVERAL CASE MGRS AND NOONE SEEMS TO BE CARING. *TR
Aug 24, 2012
AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
AFTER COMING TO A STOP, I PUT MY VEHICLE IN PARK. WHILE EXITING, THE ENGINE STARTED REVVING CAUSING IT TO JUMP OUT OF GEAR. THIS RESULTED IN A CRASH INTO AN APARTMENT THAT COULD HAVE TURNED OUT MUCH WORST. *TR
Aug 21, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEATER FAILED TO FUNCTION. THE CONTACT ALSO STATED THAT THE CONNECTING WIRES FOR THE FAN RESISTORS WERE MELTED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 115,000.
Aug 29, 2011
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,LATCHES/LOCKS/LINKAGES,TRACTION CONTROL SYSTEM
1 complaint
1. THE HEADLIGHTS, PARKLIGHTS, FOGLIGHTS, INTERIOR LIGHTS, DOOR LOCK SWITCH, 4WD, KEY FOB, OR INTERMEDIATE WIPERS WOULD NOT WORK AT ALL. LUCKILY THE VEHICLE WAS AT A LOW SPEED AND NOT IN MOTION ON A HIGHWAY WHEN THE INCIDENT TOOK PLACE. 2. IT ONLY OCCURRED ONE TIME, BUT WHAT IF I HAD BEEN DRIVING ON THE ROADWAY. 3. THE CENTRAL TIMER MODULE (CTM) WAS REPLACED. *TR
Apr 27, 2010
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
I HAVE CONTACTED THE DODGE DEALER AND THEY SAID THAT THE ONLY FOR MY VEHICLE IS THE WINDSHIELD WIPER MOTOR. I HAVE THE SAME ISSUES AS THE ONLY RECALLS AND DEFECTS AS WELL. THE UNINTENDED ACCELERATION THAT WILL CAUSE A CRASH AND THE IDLING OF THE ENGINE WHILE IN PARK AND THE LIST GOES ON AND ON. FEAR FOR THE SAFETY OF ME AND MY KIDS WHAT AM I SUPPOSE TO DO. I AM LEASING THIS VEHICLE I FEEL LIKE I'M PAYING FOR A LEMON. I CAN'T ENJOY LIFE WITH MY KIDS THEY ARE THE MAIN REASON I GOT A TRUCK IN THE FIRST PLACE. HELP PLEASE I DON'T KNOW WHAT TO DO. *TR
Apr 23, 2010
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,TIRES,EQUIPMENT
1 complaint
I HAVE TO STOP FAR AWAY FROM A VEHICLE FEAR OF RUNNING IN THE BACK OF THEIR VEHICLE. IT DOESN'T SEEM TO WANT TO STOP SOMETIME, THIS HAS BEEN HAPPENING FOR AWHILE NOW ALOT RECENTLY. IT CUTS OFF ON ME IF I GET IN THE HIGHWAY SO EMBARRASSING AND WHEN THAT HAPPENS I ONLY CAN TAKE OFF SLOW. WHICH CAUSES ME TO EXIT THE HIGHWAY AND NOT GET BACK ON. I HAD BOUGHT A CAR VACUUM AND IT STATED SMOKING ON ME, I WAS USING THE SOCKET IN THE ARM REST. I HAVE ALOT OF PROBLEMS WHEN I USE THE A/C OR HEAT IT CUTS OFF ON ME AND IT STALLS TO TAKE OFF,IT'S SCARY FOR ME AND MY KIDS. IT RAMS BY IT'S SELF AND IT ACTS AS IF IT'S GONE CUT OFF AND MOST OF THE TIME IT DO. IT MAKE THIS PUTTING SOUNDS WHEN IT'S GOING TO CUT OFF OR EVEN WHEN IT STOPS ON ME. THE DEALER REPLACE THE CADILLAC CONVERTER AND MY OXYGEN SENSORS. I ALSO GOT A TUNE UP AND TWO OF THE FUEL INJECTORS REPLACE NEW PARTS, THAT I PAID FOR MYSELF. IT FEELS LIKE MY FRONT SUSPENSION IS MESSED UP I HAD MY BRAKES CHECKED AND THEY ARE NOT BAD, BUT YOU CAN FEEL IT WHEN YOU PRESS ON THE BRAKES SOMETHING IS NOT RIGHT. *TR
Apr 22, 2010
SUSPENSION,TIRES,WHEELS
1 complaint
I NOTICED MY TIRES WERE NOT WEARING EVENLY AND I FELT AND HEARD A "CLUNK" NOISE EVERY TIME I BACK OUT OF MY PARKING SPOT AT WORK. THE DEALERSHIP INSPECTED AND SAID THAT THE UPPER AND LOWER BALL JOINTS OF THE RIGHT AND LEFT WHEELS OF MY 2003 DODGE DURANGO MUST BE REPLACED. I SEE THERE ARE RECALLS FOR ALL PREVIOUS YEAR DURANGOS BUT NOT THE 2003??? THE DEALERSHIP REFUSED TO PAY FOR MY REPLACEMENT. I REPLACED THE LEFT SIDE AS THEY WERE ACTUALLY BROKE, MY RIGHT SIDE STILL NEEDS TO BE REPLACED AND ARE LOOSE AND NEAR FAILURE. I REQUEST THAT DODGE REIMBURSE ME FOR THE REPAIR AS WELL AS REPLACE FOR FREE THE RIGHT SIDE. I WOULD ALSO LIKE TWO NEW TIRES AS THEY NOW NEED TO BE REPLACED DUE TO THE UNEVEN WEAR AND TEAR. *TR
Dec 19, 2008
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT
1 complaint
2003 DODGE DURANGO WAS PURCHASED FROM A LOCAL DEALERSHIP IN WICKLIFFE,OH IN APRIL OF 08. THE VEHICLE HAS BEEN AT THE DEALERSHIP NEEDING TO BE SERVICED IN EXCESS OF 7 TIMES, FROM THE BUSHINGS BEING REPLACED TO THE CHECK ENGINE LIGHT REPEATEDLY COMING ON WITH THE DEALERSHIPS INABILITY TO FIX IT . I HAVE BEEN IN A RENTAL CAR MORE THAN I HAVE DRIVEN THE VEHICLE THAT I PURCHASED FROM THE DEALERSHIP. THERE WAS AN EVAP CODE AS THEY SO ELOQUENTLY STATED SO THEY ALLEGEDLY FIXED THAT ONLY TO FIND THAT THE CHECK ENGINE LIGHT STILL CONTINUALLY COMES ON. EVERY TIME THAT THE PROBLEM WAS SUPPOSEDLY RESOLVED, I WAS BACK AT THE DEALERSHIP WITHIN 2 TO 3 DAYS WITH THE SAME PROBLEM AGAIN. THE MANAGEMENT THERE STATED AND ADMITTED THAT THEY SIMPLY CAN'T FIX THE VEHICLE THEREFORE THEY ARE GOING TO GET ME OUT OF IT SO THEY EVEN HAD ME TO PICK ANOTHER VEHICLE WHICH THEY SAID WOULD FIT PERFECTLY AND SHOULD NOT AFFECT THE PAYMENT THAT I HAVE IN PLACE RIGHT NOW. I HAVE BEEN HEARING ABOUT GETTING THIS REPLACEMENT VEHICLE FOR OVER 3 MONTHS WITH NO RESULT. THE VEHICLE IS NOT SAFE WHEN DRIVING ON THE HIGHWAY AND HITTING A BUMP BECAUSE IT FEELS AS IF THE FRONT END IS GOING IN TWO DIFFERENT DIRECTIONS. MY WIFE WONT DRIVE IT, WE ARE SCARED TO PUT OUR KIDS INTO IT AND I NEED YOUR HELP RIGHT AWAY. *TR
Oct 10, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
MY 2003 DODGE DURANGO SXT- HAD THIS SINCE 2003 BOUGHT BRAND NEW AND I TAKE IT TO DEALERSHIP FOR OIL CHANGE, TIRE CHECK ETC . FOLLOW THE MAINTANANCE GUIDE ON WHAT SHOULD BE CHECK OUT , NOW TRUCK AT A ( STOP LIGHT ) IT WANTS TO STALL, I WAS DOING 35 ON ON THE STREET I LIVE ON AND MY TRUCK CUTS OFF NO WARNING, CUTS LIGHT AND ALL WENT OUT ON ME, AN POLICE CAR WAS INFRONT OF ME ACROSS THE ROAD FACING AT ME AND AS SOON AS THE LIGHT WENT GREEN HE PULLS ME OVER AND TELL FOR MY SAFETY YOU NEED TO CHECK YOUR POWER SUPPLY I SAID THANK YOU. THE NEXT MORNING I BRING MY TRUCK DODGE DEALER SHIP ONE OF THE GUYS SEEMS LIKE HE WAS TRYING TO RUSH MY OFF STATING THAT THEY WERE TOO BUSY , SO I BRING IT BACK THE NEXT DAY THEY CHECK IT OUT AND COULD NOT FIND NOTHING WRONG I EVEN PAID ( $85.00 ) I THINK THERE SOMETHING WRONG WITH MY ELECTRIC SYSTEM . NOW WHEN I AM ON THE ROAD IT TRIES TO STALL , AND THE RPM GO UP 3.5 AND BACK DOWN TO 0.5 WENT TO AUTO ZONE THE GUY THERE GUY GAVE ME SOME AFTER READING WHEN MY TRUCK LIGHT CAME BACK ON THE CODES WERE GENERAL EVAP SYSTEM FAILURE , AND P0441-EVAP PURGE SYSTEM PERFORMANCE ,P0068-MANIFOLD PRESSURE/THROTTLE POSITION CORRELATION ,P0123-THROTTLE POSITION SENSOR #1 HIGH , SYSTEM ,P2074-MANIFOLD PRESSURE/THROTTLE POSITION CORRELATION - HIGH FLOW/VACUUM LEAK, P0700-TRANSMISSION CONTROL SYSTEM ,P0440-GENERAL EVAP SYSTEM FAILURE , NOW EVERY TIME I DRIVE IT HAS A LOT OF HESITATION THEN POWER IN ALL DROP THEN MY BATTERY LIGHT COME ON ON THE DASH AND THE CHECK ENGINE LIGHT BY THE TIME I GET CHECK OUT NO FREE TO CHECK MY PROBLEM I WAS GOING TO REPORT TO DODGE COMPANY I NEVER HAD A PROBLEM NOW WHATEVER IT IS CAUSING ME TO LOSE POWER I WAS ON HIGH WAS 264 WITH A LOTS OR CAR AND MY TRUCK CUTS OFF I COULD NOT DO ANYTHING NO WARNING LIGHT THEN A POLICE CAR CAME BEHIND ME AND HELP ME OFF THE ROAD. SAID TO THE OFFICER THAT I GOT IT CHECK OUT AND NOW I AM STUCK OUT HERE WITH NOTHING WORKING I NEED SOME TO CHECK THIS OUT. *TR
Dec 17, 2007
VISIBILITY,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING IN THE RAIN THE CONTACT ATTEMPTED TO ACTIVATE THE FRONT AND REAR WINDSHIELD WIPERS, BUT THEY FAILED TO OPERATE. THE DASHBOARD LIGHTS FAILED APPROXIMATELY THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER TWICE AND THE DEALER STATED THAT THE FAILURE COULD BE ELECTRICAL. THERE WAS RECALL # 07V092000 CONCERNING ELECTRICAL SYSTEM: INSTRUMENT PANEL, BUT THEIS VEHICLE WAS EXCLUDED. THE WINDSHIELD WIPERS AND DASHBOARD LIGHTS WERE STILL INOPERABLE. THE CURRENT MILEAGE IS 40,350, AND FAILURE MILEAGE WAS 36,000. *AK
Apr 26, 2007
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
1 complaint
TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH A CURRENT AND FAILURE MILEAGE OF 34,500. THE CONTACT WAS DRIVING AT 60 MPH UNDER NORMAL DRY CONDITIONS WHEN THE VEHICLE STALLED. THE CONTACT STATED THAT WHEN THE STALLING OCCURRED ALL OF THE INSTRUMENT PANEL LIGHTS TURNED ON, AND THE DOOR CHIME STARTED TO BUZZ. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD WITHOUT A CRASH. SINCE THE STALLING THE WINDOWS FAILED ,THEY DID NOT GO UP OR DOWN, THE WINDSHIELD WIPERS AND HEADLIGHTS WORKED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THE DEALER COULD NOT TELL THEM WHY THE FAILURE OCCURRED. *AK
Apr 11, 2007
SUSPENSION,POWER TRAIN
1 complaint
TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH AN ODOMETER READING OF 58132 MILES. THE CONTACT STATED THAT THE UPPER AND LOWER BALL JOINTS HAD BEEN REPLACED TWICE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THEY TOLD THE CONTACT THAT THIS VEHICLE WAS NOT COVERED BY RECALL 04V596000 . THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED UNDER THE RECALL BECAUSE IT WAS HAVING THE SAME FAILURE. *AK THE CONSUMER STATED THE CV JOINT FAILED AGAIN. UPDATED 03/30/07. *JB
Feb 27, 2007
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING THE VEHICLE WILL SWITCH INTO FOUR WHEEL LOW. THE INDICATOR LIGHT FLASHES AS IF IT IS IN FOUR LOW. THE LAST TIME WE WERE TRAVELING 35 MILES PER HOUR AND IT HAPPENED. I'VE READ ABOUT THE VARIETY OF ELECTRICAL PROBLEMS AND BELIEVE THIS IS ONE MORE. THE KEY FOBS QUIT WORKING AND WE HAD A STRANGE "P D ONE" MESSAGE FLASH ON THE ODOMETER. IT HAS BEEN TO THE DEALER THREE SEPARATE TIMES AND THEY HAVE TOLD US WE WERE SWITCHING THE KNOB. THEY WON'T BELIEVE US BECAUSE THEY CAN'T MAKE IT HAPPEN. THIS, ALONG WITH THE TRANSMISSION AND OTHER ELECTRICAL COMPLAINTS MAKE ME THINK THESE ARE VERY UNSAFE VEHICLES TO BE ON THE ROAD. *JB
Jan 19, 2007
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
VEHICLE HAS A BRAKE PULSATION AND HAD A BRAKE SQUEAK. THIS HAS BEEN GOING ON SINCE VEHICLE WAS PURCHASED IN 10-03. VEHICLE WAS RETURNED TO DEALERSHIP WHILE UNDER WARRANTY. THEY REPLACED THE BRAKE PADS AND RESURFACED THE ROTORS. THIS DID NOT ELIMINATE THE PULSATION BUT DID ELIMINATE THE SQUEAK. THE TRANSMISSION BANGS INTO GEAR AND HAS A LONG DELAY GOING FROM PARK INTO REVERSE. THIS IS AN ONGOING PROBLEM. THE VEHICLE HAS BEEN RETURNED TO THE DEALER MORE THAN 10 TIMES. THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS AFTER TELLING US THEY FELT SOMETHING BUT DID NOT KNOW WHAT IT WAS. ENGINE STALLS AND RUNS ROUGH. THIS IS INTERMITTENT AND DEALER COULD NOT DUPLICATE IT. I HAVE SPOKEN WITH SEVERAL TRANSMISSION SHOPS AND THEY HAVE STATED THAT THERE IS A FIX FOR THE TRANSMISSION PROBLEM. CHRYSLER WILL NOT PERFORM THE REPAIR. THEY DID AGREE TO INSTALL THE NECESSARY PARTS IF I PURCHASED THEM BUT THEN THIS WOULD VOID MY WARRANTY. AND WHY SHOULD I PAY FOR A REPAIR THAT SHOULD BE COVERED UNDER MY WARRANTY?? *JB
Jul 05, 2006
EQUIPMENT
1 complaint
DT*: THE CONTACT STATED THE AIR CONDITIONER HAS NEVER WORKED PROPERLY SINCE PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS FOR REPAIRS. THE AIR TEMPERATURE THAT COMES FROM THE VENT IS 56 DEGREES. ACCORDING TO THE OWNERS MANUAL THE AIR TEMPERATURE SHOULD BE 42 DEGREES. THE DEALER STATED THE DOOR FLAP THAT SEPARATES THE HEATER AND AIR CONDITIONER GETS STUCK MID WAY CAUSING THE AIR TO BE TOO WARM. *AK UPDATED 04/19/06. *JB
Mar 21, 2006
PARKING BRAKE
1 complaint
I WENT TO RELEASE THE EMERGENCY BRAKE ON MY CAR AND THE HANDLE BROKE LOOSE FROM THE BRAKE MECHANISM. THE HANDLE WHICH IS HINGED TO THE DASH BOARD REMAINED HANGING FROM THE DASH BOARD. *NM
Feb 17, 2006
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
FRONT SUSPENSION - DRIVE TRAIN - LOCKS - AXLE - POWER STEERING PUMP VEHICLE HAS HAD CONSISTENT FRONT END GRINDING NOISE SINCE 30,000 KM'S. BALL JOINTS HAVE BEEN REPLACED, FRONT AXLE SPYDER GEARS HAVE BEEN REPLACED. PREVIOUS 1998 DURANGO HAD SAME PROBLEM - FIX WAS FRONT WHEEL BEARINGS. 2003 DURANGO - DEALER SAYS THAT IT DOESN'T REQUIRE REPLACEMENT. NOISE AND GRINDING ONLY HAPPEN AT SLOW SPEED TURNS LEFT OR RIGHT. FROM STOP TO LIGHT ACCELERATION TO HARD LEFT OR RIGHT TURN, NEW NOISE FROM REAR AXLE - LIMITED SLIP UNIT NOW GETTING LOUDER. AXLE OIL AND LIMITED SLIP ADDITIVE HAVE BEEN REPLACED WITH FACTORY CHRYSLER OIL ADDITIVE. INDICATIVE OF SAME PROBLEM WITH 1998 DURANGO THAT I HAD, WHEN REAR AXLE PINION BEARING WAS HEAVILY SCORED. IN THAT INCIDENT THE SAME MAINTENANCE WAS DONE, BUT REPAIR WAS OUT OF WARRANTY BY 3,000 KM'S AND CHRYSLER ONLY PAID 50% OF REPAIR OF $700.00. OIL CHANGES ON COMPLETE DRIVETRAIN WAS $590.00 (4X4 WITH SKID PLATES). THIS APPEARS TO BE A METAL FATIGUE PROBLEM IN COMBINATION WITH ENGINEERING SPECIFICATIONS THAT ARE TOO WIDE IN TOLERANCES, WHICH ALLOWS FAILURE OF COMPONENTS TO COMPOUND PROBLEMS AND CREATE LONGER TERM DAMAGING RESULTS. EVER SINCE DODGE TRUCKS WENT TO MAINTENANCE FREE FRONT AXLE BEARINGS (YOU CAN'T PACK BEARINGS WITH GREASE), POOR LIMITED SLIP TOLERANCES IN REAR AXLE, AND TRANSFER CASE THAT'S ELECTRONICALLY OPERATED, THE DRIVETRAIN AND FRONT SUSPENSION COMPONENTS HAVE EXCESSIVE LOADS AND POOR QUALITY COMPONENTS. BOTH DURANGOS THAT I'VE OWNED HAVE HAD 5 WHEEL ALIGNMENTS (CONSTANT PULLING TO THE LEFT) AND NO OFF ROAD DRIVING. STRICTLY HIGHWAY AND CITY DRIVING. I PURCHASED FACTORY EXTENDED WARRANTY ON 2003 DURANGO WHICH I HIGHLY RECOMMEND. SO FAR, OUT OF POCKET EXPENSES HAVE BEEN MINIMAL, BUT DURANGO SPENDS TOO MUCH TIME IN THE SHOP AND IS VERY INCONVENIENT TO HAVE SERVICED CONSTANTLY. NEVER HAD ISSUES WITH WARRANTY PARTS OR DEALER NOT DOING WARRANTY RECALL WORK. *JB
Sep 28, 2005
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
SLUDGE BUILD UP OCCURRED IN THE DODGE DURANGO.*MR THE DEALER INFORMED THE CONSUMER THAT THERE WAS SLUDGE IN THE ENGINE AND THAT IT WAS AS A RESULT OF NEGLECT WHICH THEN VOIDED THE WARRANTY. THE CONSUMER EXPLAINED THAT THE VEHICLE OIL HAD BEEN CHANGED NUMEROUS TIME BY NON-DEALER MECHANIC. THE DEALER NOR MANUFACTURER PROVIDED ANY FINANCIAL ASSISTANCE. THE CONSUMER HAD THE ENGINE REPLACED BY A LOCAL REPAIR FACILITY. THE CONSUMER'S VEHICLE WAS MAKING NOISE IN THE FRONT END. *NM
Aug 30, 2005
POWER TRAIN,EQUIPMENT
1 complaint
I TOOK MY VEHICLE IN TO THE DEALER FOR AN OIL CHANGE AND WAS TOLD THERE IS METAL IN THE DIFFERENTIAL AND MY WARRANTY HAD EXPIRED, THE DIFFERENTIAL HAD COMPONENTS IN IT THAT CAME APART AND SHATTERED THEY HAVE TO BE REPLACED THE MECHANIC STILL HAS THE VEHICLE AND I BELIEVE I CAN GET THE OLD PARTS
Jun 17, 2005
FUEL SYSTEM, DIESEL,WHEELS
1 complaint
DT: WHEELS- ANYTIME WHILE DRIVING AND TURNING THE WHEELS, THEY WERE CLANKING AND MAKING NOISE ON BOTH FRONT TIRES. THE NOISE STARTED TO GET LOUDER. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR SERVICE, AND THE SERVICE DEPARTMENT FOUND THAT THE BOLTS WERE ACTUALLY COMING APART ON BOTH TIRES ON THE ROCKER ARMS. CONSUMER HAD THE WHEELS REPAIRED. ALSO, VEHICLE WAS HAVING PROBLEMS IN MOVING FROM PARK TO REVERSE, AND WITH THE GAS TANK. THERE WAS A PUNCTURE IN THE GAS TANK WAS LEAKING GAS EVERYWHERE. THE SERVICE DEALER SUGGESTED TO THE OWNER, THAT SHE MAY HAVE PUNCTURED THE GAS TANK WHILE DRIVING. THE DURANGO IS CURRENTLY IN THE SHOP AGAIN AWAITING THE SECOND REPAIR.*AK
Jun 07, 2005
TIRES,SERVICE BRAKES, ELECTRIC,EQUIPMENT
1 complaint
I CURRENTY OWN A 2003 DODGE DURANGO, WHICH I PURCHASED NEW IN NOV 2003. THIS VEHICLE HAS BEEN TROUBLE FROM DAY 1. I'VE HAD THE BRAKES REPLACE 3 TIMES, DUE TO PULSATING AND PULLING FROM THE FRONT END. IT HAS BEEN IN THE SHOP TWICE FOR CLICKING & POPPING NOISES COMING FROM THE FRONT END WHICH DEALER CLAIMED ON BOTH OCCASSIONS THEY COULD NOT FIND. DEALER KEEPS STATING NORMAL WEAR AND TEAR, WHEN IT COMES TO BRAKES WHICH I DON'T COMPREHEND SINCE I'VE OWNED NEW VEH BEFORE AND HAVE NEVER HAD TO REPLACE THE BRAKES 3 TIMES WITHIN A YEAR. I'VE PAID FOR 2 HIGH SPEED WHEEL BALANCES, AND THE DEALER HAD THE NERVE TO THREATEN ME WITH THE FACT THAT IF VEHICLE WAS RETURNED AGAIN FOR BRAKES I WOULD HAVE TO PAY. ALSO RECENTLY THE WINDSHIELD WIPERS MALFUNCTIONED AND WOUD NOT COME ON OR SHUT OFF ON COMMAND. OFCOURSE AT THE TIME I NEEDED THEM TO VISUALLY SEE THE ROAD SINCE IT WAS RAINING. I CLICKED ON MY RIGHT SIGNAL IN ORDER TO GET OFF THE ROAD ONCE I SAW THE MALFUNCTION OCCURING ONLY TO HAVE THE WINDHSHIELD WIPERS MAKE AN ATTEMPT TO START WORKING. I'VE KEPT A LOG OF EVERY REPAIR SHOP VISIT AND LACK OF REPAIR FINDING BASED ON DEALER ENDS. CHRSYLER NEEDS TO RECALL THIS VEHICLE I'VE NEVER OWNED A VEHICLE WITH SO MANY PROBLEMS.
May 31, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WHILE DRIVING ANY SPEED, THE VEHICLE STALLED. . THE CAUSE WAS NOT DETERMINED. *JB UPDATED 5/3/2006 - THE CONSUMER SAT FOR ABOUT TEN MINUTES AND THE VEHICLE WAS RESTARTED. WHEN IT WAS RESTARTED IT MADE A LOT OF NOISE. THE CONSUMER DROVE THE VEHICLE HOME ABOUT 10 MPH. THE NEXT MORNING THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHO INDICATED THAT THE PROBLEM WAS PROBABLY WITH THE ENGINE OR TRANSMISSION. *NM
Mar 07, 2005
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
VIBRATION IN FRONT END OF SUV. THE VIBRATION OCCURS WHEN DRIVING. DEALER STATES THIS IS NORMAL ALSO VIBRATES WHEN BRAKING I AM A SERVICE MGR. FOR FARM DEALERSHIP AND DEAL WITH COMPLAINT EVERYDAY THIS IS NOT NORMAL PROBLEM WITH SUV BUT ONE THAT HAS BEEN ONGOING FROM THE DAY THE TRUCK WAS BOUGHT AND NOW DODGE AND THE DEALER DO NOT WONT TO REPAIR THIS PROBLEM IT HAS BEEN TO THE SHOP 3 TIME GOING TO DIFFERENT DEALER THIS ALSO HAD NEW TIRE INSTALLED AT DEALERS REQUEST AT MY COST AND HAD THE TIRE BALANCED THREE TIMES THE VEHICLE HAS APP 15,000 MILES ON NOW IT IS 2003 DURANGO. *NM
Jan 19, 2005
SUSPENSION,SEAT BELTS
1 complaint
DODGE DURANGO 2003 BROUGHT OCTOBER 2003. ON OCTOBER 21, 2004 WHILE ON MY WAY TO WORK (A LOCAL HIGH SCHOOL), A WOMAN FELL ASLEEP AND HIT THE DURANGO FROM BEHIND ON THE PASSENGER SIDE. THE VEHICLE CROSSED THE ONCOMING LANE OF A TWO-LANE MINOR HIGHWAY (RTE 187) AND WENT INTO THE FRONT YARD OF A HOME AND HIT A TREE. SPEED LIMIT IS 35. THE FRONT PASSENGER NOSE OF THE DURANGO IMPACTED WITH THE TREE. THE DAMAGE TO THE VEHICLE WAS DEEMED TOTALED BY THE OTHER DRIVER'S INSURANCE COMPANY (STATE FARM). THE ITEM WE WISH TO DRAW TO YOUR ATTENTION IS THAT THE DAMAGE TO THE CAR INVOLVED THE SUSPENSION ROD, WHICH CAME OFF AND UP THROUGH THE FRONT PASSENGER SEAT OF THE CARAND THROUGH THE ROOF. HAD ANYONE BEEN SITTING THERE THEY WOULD HAVE MOST CERTAINLY BEEN SKEWERED. THANKFULLY, I HAD JUST DROPPED MY CHILDREN OFF . MY 16 YEAR OLD NORMALLY SITS UP FRONT. ONE SHOULD NOTE THAT THE FRONT TIRE CAME OFF THE VEHICLE COMPLETELY AS WELL. THE SHOULDER PART OF THE SEATBELT DID NOT LOCK AND MY UPPER BODY WAS ALLOWED TO BANG AROUND. I SPENT 4 DAYS IN THE HOSPITAL AND WAS OUT OF WORK FOR 5 WEEKS. I AM STILL ONLY ON LIGHT DUTY DUE TO THE CONDITION OF MY KNEE AND THE POST CONCUSSION SYNDROME I AM HAVING. THE WAY THE DURANGO CAME APART SEEMED UNUSUAL, ESPECIALLY THE ROD THROUGHT THE FLOOR AND SEAT. WE WANTED YOU TO BE AWARE. WE HAVE PICTURES OF THE VEHICLE AFTER THE ACCIDENT.*AK
Dec 13, 2004
SUSPENSION,UNKNOWN OR OTHER
1 complaint
OCCASIONAL DRIVING OF VEHICLE TRANSPORTING A TODDLER AND AN INFANT.*AK
Dec 10, 2004
ELECTRICAL SYSTEM,TIRES,EQUIPMENT
1 complaint
I HAD A PROBLEM WITH MY BALLJOINTS ON MY 2003 DODGE DURANGO AND THEY FIX IT. BUT THEY DIDNT FIX MY TIRE STUD . WHEN THE BALLJOINT CAME APART THE WHOLE TIRE CAME OFF AND BROKE MY STUDS AND I TOLD THEM AND THEY DIDNT FIX IT.*AK
Nov 04, 2004
FUEL SYSTEM, OTHER,EQUIPMENT
1 complaint
UNRESOLVED COLLAPSING GAS TANK, GAUGE STICKS READING THREE-QUARTERS OF A TANK OF FULL, REGARDLESS OF HOW MUCH GAS IS ADDED TO THE TANK. IN ADDITION, THE DOOR LOCKS LOCK OFF AND ON INTERMITTENTLY FROM TIME TO TIME. *AK
Oct 26, 2004
AIR BAGS,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THE FRONT AND SIDE CURTIN AIRBAGS FAILED TO DEPLOY IN A ACCIDENT ON 8/8/04 I WAS THE PASSENGER IN A 2003 DODGE DURANGO R/T IN LOS ANGELES, CALIFORNIA AT ABOUT 6 PM. THE DRIVER DIVERTED THE CAR FROM A REAR END CULISION WITH A DISABLED OUT THAT WAS STOPPED IN THE #2 LANE 0F THE 101 EAST WHEN THE DRIVER AVOIDED HIT THE CAR. THE DURANGO WENT IN TO A CIRCUL SERVIED TO THE RIGHTT MISSING THE STOPED CAR, THEN AT A RATE OF SPEED APX. 60 TO 65 MPH OUR DURANGO COLLIDED WITH THE CENTER DIVIDER ON THE EAST BOUND 101 FREEWAY HEAD ON WITH IMPACT THAT CAUSED MAJOR FRAME DAMAGE TO THE SUV AND SENDING US IN TO ON COMMING TRAFFIC. THE SUV AT THAT POINT CAME TO STOP ON THE RIGHT SHOULDER OF THE EAST 101WITHOUT HAVING HIT ANYOTHER CARS. PON THE SUV BE TOWED INTO THE AUTO BODY SHOP, CYNTHIA COHAN AND I RELIAZED ALONG WITH THE BODY SHOP OWNER THAT THE FRONTAL AIR BAG DIDN'T DEPLOY NOR DID THE SIDE AIR BAG CURTIN.*AK
Oct 24, 2004
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
WHILE APPLYING BRAKES VEHICLE CONTINUED TO STALL. AS A RESULT, THE VEHICLE LOST POWER. DEALER STATED THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM.*AK THE CONSUMER CAME TO A STOP TO LET ONCOMING TRAFFIC PASS. THE CONSUMER PUT FOOT ON THE ACCELERATOR AND NOTICED THE VEHICLE HAD STALLED WITH NO WARNING WHILE THE HEADLIGHTS WHERE STILL ON. ON OTHER OCCASIONS HEADLIGHTS WOULD DIM AND THEN GET BRIGHTER AS THE VEHICLE SPIT AND SPUTTERED FOR 15 SECONDS. THE CONSUMER HAD 4 CO-PILOTS INSTALLED AND WAS NOT ABLE TO HOLD THE RECORDINGS. THE VEHICLES LEFT FRONT SPEAKER WAS NOT WORKING. THE REAR HATCH LIGHT WILL NOT STAY IN BECAUSE THE RETAINER CLIPS BROKE. THE VEHICLE HAD AN OIL LEAK. THE TRANSMISSION IS NOT SHIFTING PROPERLY IN THE VEHICLE. *TC
Oct 05, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
MY COMPLAINT IS A 2003 DODGE DURANGO. LESS THAN 13,000 MILES AND BALL JOINTS, ARM CONTROLS, BRAKES, SWAY ARMS ARE GOING OUT. LAST WEEK WAS THE 2ND TIME JOINTS WERE REPLACED. I WOULD LIKE TO KNOW WHAT IS THE DEAL WITH THIS. HAVE THERE BEEN ANY OTHER COMPLAINTS. I FEEL AS THOUGH VEHICLE IS NOT SAFE TO DRIVE. ESPECIALLY WITH MY 11 YR. OLD DAUGHTER AND 2 YR. OLD SON. IN AND OUT OF DEALER SERVICE DEPT IS WEARING ME THIN. *AK
Jun 09, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
STEERING FAILED WHEN MAKING A LEFT HAND TURN.*MR BOTH UPPER BALL JOINTS WERE REPLACED. WHILE DRIVING THE BRAKE LIGHT ILLUMINATED. THE DEALER REPLACED THE ANTI LOCK CONTROL MODULE AND THE MASTER CYLINDER. *NM
May 20, 2004
SUSPENSION,STRUCTURE
1 complaint
THE CONSUMER BELIEVES THERE IS SOMETHING WRONG WITH THE SUSPENSION AND/OR STABILITY OF THE VEHICLE. WHILE DRIVING 70 MPH ON A WINDY DAY THE CONSUMER WAS UNABLE TO CONTROL THE VEHICLE. THE CONSUMER WAS FORCED TO REDUCE HIS SPEED TO DRIVE IN THE WINDY CONDITIONS. *PH *NM
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,TIRES
1 complaint
WHILE DRIVING REAR DRIVER'S SIDE TIRE BLEW OUT AND HIT THE BRAKE LINE. AS A RESULT, THE BRAKES BECAME INOPERATIVE. *AK
Dec 29, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
I CURRENTLY OWN A 2003 DODGE DURANGO. SINCE I HAVE PURCHASED IT IN FEBRUARY 2003 IT HAS BEEN IN THE SHOP SEVERAL TIMES. THE ROTORS HAVE BEEN REPLACE TWICE, THE REAR END TWICE AND NOW THE TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING. THIS CAN BE VERY DANGEROUS. I OWNED A 1999 DURANGO AND HAD NOTHING BUT PROBLEMS WITH IT. THE STEERING COLUMN HAD TO BE REPLACED A FEW TIMES AND THE BALL JOINTS. THE TRANSMISSION ALSO HAD DONE THE SAME THING. DODGE COULD NEVER FIND ANYTHING WRONG WITH THAT DURANGO AND CANNOT FIND ANYTHING WRONG WITH THIS TRANSMISSION. THE LAST DURANGO THE TRANSMISSION SLIPPED INTO NEUTRAL WHILE CROSSING OVER LANES WITH ONCOMING TRAFFIC COMING RIGHT AT ME. AGAIN, THE DEALER COULD FIND NOTHING WRONG WITH IT. SAME WITH THIS ONE. I AM REQUESTING THAT DAIMLER-CHRYSLER AND WILLIAMSBURG DODGE REFUND MY MONEY AND TAKE THE TRUCK BACK. THEY RECENTLY HAD MY DURANGO FOR 15 DAYS. THE FIRST 10 DAYS THE DISTRICT MANAGER, JAMES BROWN, AND SHANE LOCKHART, DEALERS TECH MANAGER, ARGUED THAT MY CAMPER WEIGHED TOO MUCH. I GAVE THEM EVIDENCE THAT MY CAMPER ONLY WEIGHED 4295 LBS. DAIMLER-CHRYSLER SELLS THE DURANGO BOASTING IT CAN TOW 7400 LBS. AFTER I FILED A COMPLAINT WITH DAIMLER-CHRYSLER, JAMES BROWN SAID HE MADE A MISTAKE ON THE WEIGHT. NOW, THEY WANT TO INSPECT MY CAMPER FOR FAULTY BREAKS. THEY ARE SAYING SOMEHOW IT IS CAUSING STRESS ON THE DURANGO. GIVE ME A BREAK!!! I HAVE HAD MY CAMPER INSPECTED. SURPRISINGLY, THE PLACE WHERE I HAVE GONE SAYS THEY GET THIS A LOT FROM DODGE OWNERS. DO WE SEE A PATTERN? THEY ALSO GET A LOT OF REQUESTS FOR DODGE OWNERS TO HAVE TRANSMISSION COOLANTS PUT ON THEIR DODGES. WHAT DOES THIS TELL US? CONSUMERAFFAIRS.COM TELLS A LOT ABOUT DODGE. WE NEED SOMETHING TO BE DONE WITH DAIMLER-CHRYSLER. *PH
Jul 31, 2003
Frequently Asked Questions
How many problems does the 2003 DODGE Durango have?
The 2003 DODGE Durango currently has 338 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2003 DODGE Durango?
The most common problems reported for the 2003 DODGE Durango are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2003 DODGE Durango problem data come from?
All problem and complaint data for the 2003 DODGE Durango comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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2005 Problems
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2000 Problems
1999 Problems
1998 Problems
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1995 Problems
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1991 Problems
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