2011 DODGE Durango Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
794
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
297 complaints
I was driving on the freeway and my battery light came on on the dash and lost power to engine and smelled electrical burning in the engine. Safely exited freeway and found the alternator was smoking really bad. Had to get the suv towed home.
Jul 04, 2025
The contact owns a 2011 Dodge Durango. The contact stated while exiting her residential driveway, driving at an undisclosed speed, the contact stated that several warning lights illuminated. The contact stated that she heard a noise that came from the engine compartment. The contact stopped the vehicle. The contact exited the vehicle to perform an inspection under the hood. The contact stated that when the hood was raised, the contact noticed smoke and fire. The contact immediately closed the hood and the fire burned out. The vehicle was towed to the dealer where it was diagnosed with a failed alternator. The contact was advised that due to the failure and the fire, the PCM, the valve cover gaskets, the battery, and the alternator needed to be replaced. In addition, the contact was informed that due to the fire, the labels for the alternator were not visible. The vehicle was not repaired. The contact was informed of an unknown recall that had a similar failure description, however, the contact's VIN was not associated with the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 210,000.
Aug 28, 2024
The contact owns a 2011 Dodge Durango. The contact stated that while driving at 20 MPH, the vehicle lost motive power. The contact's wife detected an abnormally strong smoke odor inside the vehicle. The windshield wipers were inadvertently activated, and the instrument panel flickered. The battery warning light was illuminated. The contact pulled over and noticed smoke coming from underneath the hood. The contact, his wife, and his mother-in-law were able to exit the vehicle safely. No injuries were sustained. The contact checked under the hood and saw flames coming from the alternator; however, the flames extinguished themselves before the firefighters arrived on the scene. A fire department report was filed. The vehicle was first towed to the contact's mother-in-law's residence, then to the dealer, where it was determined that the alternator had malfunctioned due to the age of the vehicle. The contact was informed that the alternator and battery needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Jun 11, 2024
The contact owns a 2011 Dodge Durango. The contact stated while driving at an undisclosed speed, the battery warning light illuminated, and the vehicle stalled. The vehicle failed to restart. The contact recharged the battery. The vehicle was taken to the dealer where it was diagnosed with failed alternator wiring and that the wiring harness needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was like NHTSA Campaign Number: 17V435000 (Electrical System), however, the VIN was not included. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 186,000.
Mar 27, 2024
The contact owns a 2011 Dodge Durango. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact pulled into a parking lot and stated that smoke was entering the cabin of the vehicle. The contact exited the vehicle and raised the hood. The contact stated that there was smoke coming from the alternator. The contact stated that the alternator had melted in some areas. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 148,000.
Jan 26, 2024
+ 292 more complaints for this component
ENGINE
59 complaints
Chrysler has had a known issue with the ignition module nodes on its Dodge vehicles since 2013. However, they have failed to issue a recall on the 2011 and higher Dodge vehicles. My ignition module node is going out in my vehicle and the dealership will not recognize this as any kind of recall and is making me pay for the reprogramming and for the keys to be replaced in addition to a car rental. I am having to pay $800. This is a well-known and documented ongoing Nationwide safety issue. Dodge employees have received the attached bulletin making them aware of this known issue but has failed to initiate a recall. According to their attached safety recall report for previous Dodge years, The Ignition Node (WIN) Module on your vehicle may have unintentional movement of the Frequency Operated Button Ignition Key (FOBIK) from the “ON” to the “Accessory” position while driving. This could cause unintended engine shut off and increase the risk of a crash.
Jul 05, 2024
The contact owns a 2011 Dodge Durango. The contact stated that while the vehicle was parked in the driveway, the contact heard an abnormal sound coming from the vehicle and became aware there was smoke coming from under the hood. No warning light was illuminated. The contact opened the hood and saw that there were flames coming out of the alternator. The contact stated that her husband blew on the alternator and was able to extinguish the fire. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The contact was unaware if the vehicle was considered a total loss. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 106,000.
Sep 05, 2023
The contact owns a 2011 Dodge Durango. The contact stated after driving at approximately 40 mph approximately three miles the vehicle was parked. The contact stated there was a burning odor present. The contact was informed that the vehicle was smoking. The contact witnessed smoke emanating from the engine compartment and opened the hood. The contact observed fire emanating from the engine compartment. The fire was extinguished with a fire extinguisher borrowed from a nearby service station. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
May 03, 2023
Started idling rough and jerking when accelerating from a complete stop (traffic lights, intersections, etc) and when accelerating after braking in traffic.
Mar 08, 2023
Vehicle continues to die while driving. Fortunately the vehicle dies when slowing down to a stop or turn. It has been recalled for this twice.
Oct 24, 2022
+ 54 more complaints for this component
FUEL/PROPULSION SYSTEM
47 complaints
My car has had 2 repairs for fuel pump relay issues. 2014 and 2020. recently, I noticed while driving my car will stall while accelerating on the highway. I had to pull over into emergency lane 3 times during 1 trip before, because the car stalled while driving. Just recently I noticed and took videos/pictures of the car going 40 mph but the RPM moving sporadically between 0-7000. It has always felt like a fuel pump issue but dodge servicers does not know whats going on. There was never a warning light until it stalled recently. Red lightning bolt popped up. I have pictures if that also.
Aug 24, 2025
The vehicle shutdown and steering is not responsive. I have to quickly put the vehicle in neutral and power on the vehicle again without getting into an accident.
Feb 06, 2022
We received notice, by mail, of a safety recall (19V-813) on our Dodge Durango in Jan 2021. We made an appt for 1/13 at Bob Baker Dodge in Carlsbad, CA. Upon arrival, we were told the part was backordered and they would call us when it arrived. Juan Gonzalez was the service advisor we spoke with. In May, after no call, our vehicle began showing signs of the problem. Hesitating, failing to start. We called Juan who stated there were still no parts and he wasn't allowed to keep a list of customers waiting for parts since it would be too extensive. We called Dodge (maybe Mopar) corporate (800-853-1403) on 6/1. Aby gave us a few other dealers to try. After no luck with them, we called back. Tim claimed he would escalate our case and promised someone would call us within 24 hours. After receiving no call, we called again on 6/3. Pam said that our case was never escalated. And had no solution for us. Given the safety recall states "A vehicle stall while driving can cause a vehicle crash without prior warning" we've now rented a car since we're not comfortable driving our Durango. I feel both Dodge/Mopar and our local dealer are simply dragging their feet on this safety recall.
Jun 04, 2021
MY 2011 DURANGO HAD FUEL RELAY RECALL FIX DONE 01/11/2021. 01/22/2021 10:25PM I WAS NEGOTIATING 'IN MOTION' A LEFT TURN AND ENGINE TURNED OFF LIKE IT HAS SEVERAL TIMES BEFORE LEAVING ME IN THE MIDDLE OFF TRAFFIC. I WAS LUCKY YET AGAIN NOT BE KILLED
Jan 23, 2021
THE VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY (IN MOTION). HAVE HAD IT LOOKED AT AND REPAIRED MULTIPLE TIMES. THE VEHICLE HAS A HISTORY OF NOT STARTING AFTER IT HAS BEEN SHUT OFF FOR A FEW MINUTES(STATIONARY). AFTER MANY SERVICE REPAIRS AND THOUSANDS OF DOLLARS SPENT THE CAR STILL WILL NOT WORK PROPERLY. THE RECALL CAME OUT NOVEMBER 14, 2019, AND HAVE BEEN TOLD THAT THERE WASN'T AN AVAILABLE PART FOR THIS RECALL AS OF 12/5/2020.
Dec 09, 2020
+ 42 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
46 complaints
VIN: [XXX], MAKE/MODEL: DODGE DURANGO, YEAR 2011, MILES: 189,000 NO WARNING, NO MALFUNCTION INDICATOR LIGHT UNTIL AFTER TODAY 09/21/2021, ENGINE WONT TURN OVER, NOT BATTERY, BATTERY IS CHARGED, EXTERIOR AND INTERIOR LIGHTS WORK, MALFUNCTION INDICATOR LIGHT( ENGINE SYMBOL), & RED NOT YELLOW ELECTRONIC THROTTLE CONTROL WHEN TURNING ON VEHICLE, MAKES A CLICKING NOISE WHEN TRYING TO TURN OVER. LIGHT THAT STAYS ON : MIL, LIGHT THAT ONLY STAYS ON BRIEFLY, ETC, VEHICLE WILL NOT TURN OVER TO START NO KNOWN RECALLS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Sep 21, 2021
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). AFTER THE REPAIR, WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO EXPERIENCE THE SYMPTOMS STATED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 259,000.
Feb 01, 2021
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE CONTACT ALSO STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED GANDRUD AUTO GROUP (1001 PLAZA WAY, GREEN BAY, WI 54302), AND INFORMED THE DEALER OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS
Aug 18, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED NUMEROUS TIMES. EACH TIME THE VEHICLE STALLED, THE FCW WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097), BUT THE FAILURE COULD NOT BE DUPLICATED. AN UNKNOWN PART WAS REPLACED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED TWO CASE NUMBERS. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Jan 06, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE STALLED INTERMITTENTLY. ALSO, WHEN ATTEMPTING TO START THE VEHICLE, IT TOOK APPROXIMATELY THIRTY MINUTES FOR THE VEHICLE TO FINALLY START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HENDRICK DODGE CHRYSLER JEEP RAM (LOCATED AT 1468 SAVANNAH HIGHWAY, CHARLESTON, SC, 843-352-6931), BUT THEY WERE NOT ABLE TO PROVIDE A REPAIR OR LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND VERIFIED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.
Dec 26, 2019
+ 41 more complaints for this component
SERVICE BRAKES
41 complaints
Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem with rear brakes going bad
Nov 08, 2025
THE EMERGENCY BRAKE CABLE SIMPLY BROKE UPON REGULAR DEPLOYMENT. THE FAILURE HAPPENED ON A LOW GRADE HILL, NOT A STEEP HILL. THE DEALERSHIP, KING'S DODGE, CINCINNATI, REPORTED THE CAUSE OF FAILURE WAS WEATHER CORROSION TO THE COMPONENTS. THE ESTIMATE TO REPAIR IT WAS VERY EXPENSIVE. I'VE NEVER HAD AN EMERGENCY BRAKE FAIL ON ANY OF MY PREVIOUS DODGE VEHICLES.
Dec 12, 2019
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. IN ORDER TO AVOID A REAR END COLLISON, THE CONTACT SWERVED TO THE LEFT AND DROVE ONTO A GRASS MEDIAN. THE CONTACT STATED THAT THE BRAKE INDICATOR ILLUMINATED. THE CONTACT CALLED DEERY BROTHERS CHRYSLER DODGE JEEP RAM IOWA CITY (651 HIGHWAY 1 WEST, IOWA CITY, IA 52246, (319) 887-9000), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,875.
Jul 11, 2018
FACTORY WIRED TOW PACKAGE NOT SETUP CORRECTLY. BUILT-IN BRAKE CONTROL WIRING HARNESS NOT RECEIVING VOLTAGE WHEN BRAKES APPLIED/NO VOLTAGE RECEIVED FROM STOP LIGHT SWITCH TO PORT/WIRING HARNESS.
Jul 17, 2017
TRAFFIC SLOWING DOWN IN FRONT OF ME, I APPLIED THE BRAKES AND THE PEDAL WENT SLOWLY TO FLOOR AND THE BRAKES DID NOT WORK CAUSING ME TO HIT THE CAR IN FRONT OF ME, REAPPLIED THE BRAKES AND THEY DID WORK CAUSING ME TO HIT THAT CAR AGAIN. THOUGHT THAT MAYBE MY FOOT WAS DEPRESSING BOTH THE ACCELERATOR AND BRAKE SO II USED MY LEFT FOOT, RESULT THE SAME. I DID THIS MANY MORE TIMES AND THE BRAKES DID NOT WORK. I APPLIED THE PARKING BRAKE AND PULLED OFF TO THE LEFT SIDE OF THE ROAD WHEN I WAS SURE IT WAS SAFE. THIS HAPPENED IN A CONSTRUCTION ZONE, I MANAGED TO AVOID HITTING ANY OF THE WORKERS AND THE 3 TRUCKS THAT THEY WERE USING. ONE OF THE WORKERS ASKED WHAT HAPPENED, I EXPLAINED TO HIM AND HE TRIED THE BRAKES, THEY WENT WERE SPONGY AND WENT SLOWLY TO THE FLOOR. CHECKED TO SEE IF THE DRIVER OF THE VEHICLE TO SEE IF SHE HAD ANY INJURIES, SHE SAID SHE WAS ALRIGHT. THE IMPACT WAS NOT HARD BECAUSE WE WERE BOTH GOING THE SPEED. CALLED THE MICHIGAN STATE POLICE (REFER TO INCEDENT # 31-10985-16 AND CRASH REPORT S/N 228890) NO TICKET ISSUED. CALLED FOR WRECKER TO TAKE THE VEHICLE TO THE NEAREST CHRYSLER DODGE JEEP RAM DEALERSHIP. THE DEALER WAS GARBER, 5330 BAY ROAD, SAGINAW MICHIGAN 48604, PHONE # 989-399-8550, SERVICE ADVISOR LARRY COOK. THEY COULD NOT FIND A PROBLEM, THEY CONTACTED CHRYSLER ENGINEERING. LEFT VEHICLE OVE NIGHT, CAUSE COULD NOT BE DETERMINED. BRAKES WORKED FINE, BROUGHT VEHICLE HOME AFRAID TO DRIVE IT AGAIN.
Oct 05, 2016
+ 36 more complaints for this component
UNKNOWN OR OTHER
21 complaints
The alternator suddenly failed with no warning lights or lamps indicating a problem. I was driving when the car suddenly stalled and I managed to get home . Heavy smoke was coming from under the hood and when I raised the hood heavy smoke was coming up out of the alternator and I could smell burning wires. I had it towed to Elder Dodge and they confirmed that the alternator was burnt out and it fried the PCM and other electrical components. The safety issue was it could've caught the whole engine on fire and it could have caused a wreck with traffic behind us. I contacted the FCA and sent all information that they requested for reimbursement but they refuse to reimburse me for a faulty alternator that short circuited and caught on fire. I am contacting you for help with this matter so they will reimburse me for damages done to my Durango.
Sep 15, 2023
The vehicle cuts off when you slow your speed down.
Oct 06, 2021
We were sitting in the driveway, getting ready to go, and all of the sudden the passenger side airbag exploded open, without any warning hitting my passenger in the head. There was no warning at all, it just deployed. Apparently this happens quite a lot and now I am concerned about the driver's side doing it.
Jun 12, 2021
MY FIANC AND I WERE HEADED TO HIS PARENTS HOUSE AND WHEN MY FIANC STARTED TO GO LEFT TOWARDS OUR TURN AND THE DURANGO JUST DIED. LIGHTS AND EVERYTHING WERE STILL ON BUT NO STEERING, LUCKILY THERE WERE NO OTHER VEHICLES AROUND AS IT COULD HAVE CAUSED AN ACCIDENT. ONCE HE GOT THE DURANGO STOPPED HE PUT IT IN PARK PUSHED THE START HITTING AND IT STARTED UP JUST FINE. CAN THIS BE RELATED TO THE FUEL PUMP RECALL?
Mar 16, 2020
2 COMPLAINTS 1ST MY TRUCKS GEAR SHIFT HAS BEEN LOCKING UP WHEN RUNNING AN SAY I STOP AT A STORE AN RUN IT I LEAVE IT RUNNING BUT LOCKED AN WHEN I COME GET BAC IN AN TRY TO PUT IT IN DRIVE ITS LOCKED I CNT MOVE IT AS IF IT WAS REMOTELY STARTED I HAVE TO TURN THE TRUCK OFF AN RESTART IT TO FIX ISSUE THIS ALSO HAS HAPPENED WHEN I DNT LOCK IT EX. I GO GET MY CHECK FROM WORK I PULL UP RIGHT TO THE DOOR GET OUT I LEAVE IT UNLOCKED BC I ONLY WALK BOUT 5 STEPS TO INSIDE GRAB MY CHECK COME OUT TAKES LESS THAN 30 SECONDS GET IN TRY TO PUT IN DRIVE IT EONT MOVE I HAVE TO POWER OFF AN ON TO GET IT TO WORK I KNO IT SHUDNT DO THAT ONLY WEN I USE REMOTE. 2ND COMPLAINT WHEN DRIVING SAY I TURN THE CORNER AN GET ON GAS TO ACCELERATE IT WILL FEEL AS IF ITS LOST SOME POWER AS IF ITS DIED. SAME WHEN I'M GOIN STRAIGHT AN GIVE IT GAS ITLL GO THEN SEEMS AS IT JUST SLOWS DOWN I HAVE TO PUSH ON PEDAL MORE FOR IT TO PICK UP SPEED. LATELY IT'S BEEN WHILE DRIVING ITLL JERK A FEW TIMES OUT OF NOWHERE I CAN BE ON A STRAIGHTAWAY AN ITLL JUST GET TO JERKING. CAN YOU PLEASE LOOK INTO THESE ISSUES FOR CONSUMER SAFETY. ITS SCARY. BEFORE THE ALTERNATOR RECALL I WAS GOIN THRU ONE OF OUR MAIN INTERSECTIONS AN IT JUS LOST ALL POWER EVERYTHING JUS SHUT OFF AN LIKE 3 SECONDS LATER IT ALL FIRED BACK UP AN CONTINUED ROLLIN DAYS LATER MY ALTERNATOR WENT OUT AN LEFT ME STRANDED AT THE CARWASH. I HAD TO PAY OUT OF POCKET THEN IT WAS RECALLED. I WAS REIMBURSED BUT I'M JUS WORRIED BOUT MY FAMILIES SAFETY SO PLEASE LOOK INTO THE MENTIONED COMPLAINTS IN THIS. I HAD TO PICK A DATE OF OCCURENCE TO SUBMIT THIS SO IM PUTTING ANY DATE BUT THESE THINGS HAVE HAPPENED NUMEROUS TIMES AND SEEMS TO BE HAPPENING MORE OFTEN LATELY. THANK YOU.
Mar 01, 2020
+ 16 more complaints for this component
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
18 complaints
MY VEHICLE HAS BEEN STALLING AFTER I TURN IT ON SECOND TRY IT WILL SOUND LIKE I'M RUNNING OUT OF GAS THIRD TIME IS A CHARM CAR WILL STAY ON BUT SOMETIMES HESITATE TO WHEN PUSHING THE GAS WHEN AT A COMPLETE STOP CAR FEELS LIKE IT'S GOING TO STALL UNTIL I TAP THE GAS THERE IS ALSO A CRACKLE IN THE DASH BOARD WHEN CAR IS ON AC TURNS ON, ON IT'S OWN I'VE CONTACTED THE DEALER WITH THESE ISSUES AND THEY TELL ME THAT IT HAS NOTHING TO DO WITH THIS RECALL AND DOES NOT SEND MY CAR IN FOR AN INSPECTION
Sep 07, 2020
RFUEL PUMP RELAY RECALL, SEPT. 2019. NO PART AVAILABLE, OR KNOW WHEN PART WILL BE AVAILABLE. VECH. HESITATES BUT HAS NOT DIED OUT YET. TIRED OF WAITING. WILL BUY A FORD NEXT TIME.
Jul 29, 2020
ITS BEEN ABOUT 5 MONTHS I HAVE CALLED NUMEROUS TIMES TO THE DEALER . EVERY TIME I CALL THEY STATE THERES NO FIX AS YET. I LOST COUNT HOW MANY TIMES MY SUV HAS STALLED OUT ON ME .ESPECIALLY ON THE EXIT RAMP OF THE L.I.E HERE IN NYC. A FEW TIMES I HAVE STALLED OUT IN TRAFFIC AND I MENTIONED THIS THE MY DEALER . ON APRIL 7 2020 I TOOK MY SUV TO THE REPAIR SHOP AND THEY PUT IN ANOTHER FUEL PUMP RELAY BUT MY TRUCK IS STILL AT THE POINT OF STALLING OUT. I WAS TOLD THIS IS A TEMPORARY FIX UNTIL THE MANUFACTURER HAS A FIX ON THE RECALL. I AM VERY AFRAID OF STALLING OUT ON THE HIGHWAY AT HIGH SPEED .PLEASE HELP. MY HOPE IS THAT IN CONTACTING YOU THAT THERE WILL BE PRESSURE ON THE MANUFACTURER TO REMEDY THIS PROBLEM BEFORE SOMEONE DIES.
Apr 26, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING APPROXIMATELY 45 MPH AND ATTEMPTING TO EXIT A MAJOR HIGHWAY, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE SERVICE MANAGER INDICATED THAT THE TECHNICIAN WAS HARD WIRING THE POWER TO THE FUEL PUMP MODULE THROUGH THE RELAY AS AN INTERIM REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL PROPULSION SYSTEM). THE CONTACT WAS WAITING FOR THE PART TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Nov 17, 2014
MY CAR STARTED HAVING TROUBLE TURNING ON AND STAYING ON. EVENTUALLY, AFTER SEVERAL ATTEMPTS IT WOULD TURN ON. I TOOK IT TO THE DEALER PLANET DODGE (WORSE SERVICE EVER) TO BE TOLD THAT THE VEHICLE IS UNDER THE RECALL FOR THE FUEL RELAY PUMP (TIPM). THE PART IS BEING MANUFACTURED BY CHRYSLER WHICH THEY ARE PLANNING TO FIX IT BY ADDING A PART BUT NOT REPLACING THE TIPM. IN THE RECALL IT SAYS THE PART REQUIRED IS NOT AVAILABLE YET. UPSET I CONTACTED CHRYSLER TO BE TOLD TO EITHER DRIVE THE VEHICLE LIKE THAT WHICH CAN SHUT OFF AND CAUSE A CRASH WITHOUT WARNING OR PAY $1,000 TO REPLACE THE TIPM. NOW, WHAT UPSETS ME IS THAT THEY DO NOT CARE AT ALL WHETHER YOU DRIVE THE CAR OR NOT AND/OR IF YOU CRASH AND TO BE REIMBURSED CHRYSLER HAS TO CHANGED THE TIPM (WHICH THEY WON'T) AND SINCE THEY WON'T WE WILL NOT BE REIMBURSED. IT IS FRUSTRATING HOW THEY SO NICELY TELL YOU TO DRIVE THE CAR EVEN THOUGH THEY KNOW IT CAN SHUT OFF WITHOUT WARNING. DON'T FALL FOR THE "REFUND" TALK, THEY WILL NOT REFUND IT!!!! *TR
Nov 04, 2014
+ 13 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
15 complaints
This SUV has had 2 recalls for the same fuel system relay problem, And now after approximately 2or3 yrs ago, and now it's doing the same exact thing again, you'll be driving down the road and it will just shut off and a red lighting built will show up, lucky we had a safe place to pull off the road and get stopped, but this is a very dangerous situation for my wife and kids to be in
Apr 26, 2024
All current recalls have been performed on this vehicle. While making left and right hand turns after coasting down from a highway speed (55MPH or greater) the vehicle will stall. We will loose all power steering and brakes. No warning lights come on and everything appears normal except the engine is not running. Something in the fuel or electrical system is intermittently failing. I suspect it to be a "Dumb" device. Something that is told to turn on or off but there is no feedback to the computer to set a code when it fails. The vehicle is available for inspection at any time. This started occurring after one of the fuel pump relay recalls. It happens at random and is hard to duplicate, while we do have video of it, the dealer has been unable to duplicate it. The vehicle shows no codes, or anything wrong when it happens. Once the vehicle is stopped, shifted back into park, it will restart and run just fine. This has placed us in unsafe conditions in the middle of the opposing lane, in a turn, trying to restart the vehicle before another car comes around the turn. It is also hard to steer and stop a large SUV when power steering and brakes have been lost. There have been several close calls of getting the vehicle stopped prior to going off the road. The dealer has checked the vehicle over with no solution found for the issue. There has never been any warning lights associated with the vehicle stalling while driving. The vehicle does not know anything is wrong.
Dec 06, 2021
WHEN DRIVING THE VEHICLE IT WILL RANDOMLY BEGIN TO STALL WHEN DRIVING AND POWER OFF. ONCE YOU LET YOU SIT IT WILL START RIGHT BACK UP KIND ROUGH AND THEN DRIVE FINE. THEN COUPLE DAYS LATER IT WILL DO IT AGAIN. MY WIFE WAS MAKING A TURN WHEN IT STALLED AND ALMOST GOT T BONED. WE TOOK IT IN FOR THE FUEL PUMP RECALL BUT NO PARTS HAVE BEEN PUSHED OUT FOR THIS RECALL NOR HAVE BEEN MADE. THEY TOLD.US TO JUST KEEP DRIVING IT EVEN THOUGH ITS ASKING G FOR AN ACCIDENT TO HAPPEN. I ASKED FOR A REPLACEMENT CAR AND WAS DENIED AND WAS TOLD I CAN TAKE IT TO ANOTHER DEALER BUT THEY SAID THE SAME THING.
Dec 18, 2019
THE CAR WILL CRANK BUT WILL NOT START. WHEN PRESSING THE PUSH TO START BUTTON IT TURNS OVER LIKE ITS GOING TO START BUT WILL NOT START. AFTER TAKING IT TO THE DEALERSHIP FOR RECALL WORK IT HAS THE SAME RE-OCCURING ISSUE. DODGE SAYS THAT IT WAS FIXED BUT I NOW HAVE TO TAKE IT TO AN INDEPENDANT REPAIR SHOP TO PAY OUT OF POCKET FOR A KNOWN ISSUE WITH THIS VEHICLE. THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE PAID FOR AND FIXED BY MOPAR AND NOT THE CUSTOMER!
Oct 06, 2015
2011 DODGE DURANGO W/5.7 LITER ENGINE STALLED AS I WAS TURNING ONTO THE FREEWAY ON RAMP. PULLED OVER AND STARTED RIGHT BACK UP. THOUGHT IT WAS A FLUKE OR I HIT SOMETHING. STALLING OCCURRED AGAIN SEVERAL TIMES WHILE SLOWING DOWN AND MAKING TURNS. HAPPEN ONCE WHILE MY WIFE AND DAUGHTER WERE GOING TO STORE. SHE WILL NOT DRIVE THE CAR ANYMORE. WENT IN FOR REPAIRS SEVERAL TIMES WITH NO REAL CONCLUSION OR REPAIR BEING DONE. FINALLY WENT IN AFTER ONE OF THE STALLS AND BY THEN THE RECALL WAS COMING OUT AND THE TIPM AND SOME WIRING WAS REPLACED. THOUGHT IT WAS REPAIRED WHEN OVER THE WEEKEND IT HAPPENED AGAIN AS I WAS SLOWING FOR A STOP SIGN WITH MY WIFE & GRANDDAUGHTER IN THE CAR, THEN TO ME AGAIN 2 DAYS LATER. WE HAPPEN TO LIVE IN A RURAL AREA SO THERE IS NOT A LOT OF TRAFFIC, THANKFULLY. IT IS IN DEALERSHIP NOW (SECOND WEEK) AND THEY ARE SAYING IT NEEDS NEW SPARKPLUGS (WHICH IT DOES) BUT THERE IS NO WAY A ENGINE SHOULD STALL DUE TO OLD SPARKPLUGS. IT'S A DISASTER WAITING TO HAPPEN TO ANYONE DRIVING ONE OF THESE. EVERYTHING UP TILL THIS TUNE-UP HAS BEEN COVERED UNDER WARRANTY. IT HAS STALLED A TOTAL OF AROUND 8 TIMES AND ALL WHILE SLOWING DOWN AND HAS BEEN IN DEALERSHIP ON AND OFF FOR ABOUT A MONTH TOTAL. *TR
Mar 28, 2015
+ 10 more complaints for this component
POWER TRAIN
15 complaints
The contact owns a 2011 Dodge Durango. The contact stated that while driving at approximately 40 MPH the vehicle lost drive power. The contact stated that the vehicle then stalled and was not able to restart. The contact observed smoke emanating from the engine compartment. The contact stated that the fire was extinguished. The vehicle was restarted the vehicle caught fire. The vehicle was towed to a dealer where it was diagnosed that the alternator, PCM, and battery needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 173,529. Dodge Dealership who stated that the alternator burned from the inside out and caused additional damage to the PCM. Causing $3,000.00 worth of damage due to the faulty alternator. The FCA refuses to reimburse the contact for damages caused by alternator.
Aug 31, 2023
The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently shift into different gears without warning. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,979.
Aug 23, 2021
TRANSFER CASE SWITCHES FROM AWD TO AWD LOW ON ITS OWN WHICH CAN CAUSE A ACCIDENT ON THE HIGHWAY. THE TRANSFER CASE WILL NOT SWITCH TO AWD LOW WHEN BUTTON IS ENGAGED. THIS IS A KNOWN PROBLEM THAT ALL THE OWNERS ARE EXPERIENCING OF YOUR VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM.
Dec 13, 2019
"DURANGO RECALL" MY DURANGO HAS DEVELOPED A LEAK OF A TRANSLUCENT/LIGHT GREEN SUBSTANCE. ONE SHOP INITIALLY DIAGNOSED IT AS A POWER STEERING LEAK, BUT AFTER TAKING IT TO AAMCO, THEY RECOMMENDED A NEW RADIATOR. NOI ONE HAS WANTED TO TAKE OFF THE GRILL WITHOUT CHARGING ME HUNDREDS OF DOLLARS, AND SO IU DECIDED TO REVIEW COMPLAINTS OF OTHER DODGE/JEEP OWNERS ON YOUTUBE. AFTER SEVERAL HOURS OF RESEARCH AND DISCOVERING DOZENS OF OTHER CONSUMERS WITH THE SAME ISSUE AS MINE, I HAVE DETERMINED THE PROBLEM TO BE THE AC CONDENSER/TRANSMISSION COOLER UNIT. APPARENTLY, COOLANT WEEPS FROM THE UPPER RIGHT (AS YOU LOOK AT IT) OR FROM THE DRIVER'S SIDE IF YOU ARE IN THE CAR, AND THE OIL FROM THE CONDENSOR/COOLER THEN SATURATES THE POWER STEERING LINES , THUS GIVING RISE TO INITIAL FALSE DIAGNOSES. BASED ON THE FACT THAT MY POWER STEERING LEVELS HAVE NOT BEEN AFFECTED WHILE PUDDLES OF TRANSLUCENT/GREEN SUBSTANCE GATHERS IN MY DRIVEWAY AND OIL PANS, I AM CONFIDENT THE CONDENSER/COOLER UNIT IS DEFECTIVE AND OUT TO BE RECALLED IMMEDIATELY. I HAVE INCLUDED PHOTOS TO ILLUSTRATE THE PROBLEM.
Jan 12, 2018
THE NEUTRAL BUTTON HAS BECAME STUCK WHICH SENDS A MESSAGE ON THE DASH TO SHIFT IN NEUTRAL FOR TOW MODE OR TO DRIVE 3-5MPH TO PUT IN LOW AWD SO I DID ACCORDING TO OWNERS MANUAL AND NOW THE TRANSFER CASE IS STUCK IN NEUTRAL FOR TOWING BEHIND RV NEUTRAL BUTTON IS STUCK SO NOW IT IS UNAVAILABLE TO DRIVE, WHICH LEADS ME TO BELIEVE A FAULTY NEUTRAL SWITCH IF YOU READ DODGE FORUMS OTHERS HAVE HAD SAME ISSUES
Jan 06, 2018
+ 10 more complaints for this component
AIR BAGS
15 complaints
Durango was T-boned on driver's side. Durango was turning left into a parking lot from a county road. Tahoe was going 50-55+mph in the same lane and direction as Durango. Durango put on left turn signal, slowed down to ~10mph, and turned left towards parking lot. At the same time, Tahoe sped up behind Durango, Tahoe tried to pass Durango on the left. Tahoe collided with left side of Durango, pushing it 30+ feet into the ditch. Tahoe drivers airbag deployed. No airbags deployed in the Durango. The Driver of the Durango smashed head/face into door column, causing concussion, whiplash, contusion to forehead/eyebrow requiring 8 stitches.
Sep 28, 2022
THE AIRBAG LIGHT HAS COME AND STAYS IN WHILE DRIVING SCARY TO THINK IT MIGHT COME OUT ON ME.IT SAYS TO SEEK PROFESSIONAL HELP SO I'D THERE ANY RECALLS ON THIS
Feb 03, 2020
THE AIR BAG LIGHT TURNS ON ON THE DASH AS WELL AS CHIMES NON-STOP. THIS OCCURS WHEN VEHICLE IS IN DRIVE. SCARY TO HAVE HAPPENING CAUSE CAUTIOUS THAT AIRBAG MAY GO OFF WHEN DRIVING .
Dec 28, 2019
TL* THE CONTACT OWNED A 2011 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELL ASLEEP AND CRASHED INTO A BARRICADE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE FRONT PASSENGER SUSTAINED KNEE INJURIES; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE CONTACT CALLED STEW HANSEN DODGE RAM CHRYSLER JEEP AT (515) 331-2900 (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323) AND WAS ADVISED TO HAVE HIS INSURANCE COMPANY TEST THE AIR BAGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
May 16, 2018
AIRBAG SERVICE LIGHT IS ACTIVE. CODES BEING GENERATED ARE B1C2D AND B1D9B54. PERTAINING TO DRIVERS SIDE SEAT THORAX AIRBAG.
Dec 26, 2016
+ 10 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES
13 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). CARBONE DODGE CHRYSLER JEEP RAM (5017 COMMERCIAL DR, YORKVILLE, NY 13495, (315) 736-3371) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Feb 06, 2018
2 SEPARATE RECALLS ON MY VEHICLE AFTER MY VEHICLE HAS ALREADY HAD 2 OTHER RECALLS REPAIRED. THE FIRST ONE IS T59 REGARDING A BRAKE BOOSTER WATER SHIELD. I RECEIVED A LETTER REGARDING THE RECALL A WEEK OR SO BEFORE THANKSGIVING AND IT JUST STATED 'IMPORTANT SAFETY RECALL'. I START MAKING PHONE CALLS TO DEALERS AND EVEN SCHEDULE AN APPOINTMENT WITH THE PROVIDED PHONE NUMBER AT HUNTINGTON BEACH DODGE TO HAVE THE VEHICLE INSPECTED. WHEN I SHOWED UP TO MY APPOINTMENT, THE SERVICE ADVISOR WAS RUDE AND ENDED UP TELLING ME THAT HE JUST PUT HIS LAST PARTS ON ANOTHER VEHICLE. I HAD AN APPOINTMENT. I SHOWED UP FOR NOTHING. SO I CALL AROUND SINCE NOVEMBER OF 2017 TO FIND A DEALER WITH THE PARTS. NOBODY HAD THEM AND NOT ONE DEALERSHIP SEEMED TO BE IN A HURRY TO REMEDY THE RECALL, TELLING ME 'IT'S NOT THAT BIG OF A DEAL'. WELL IT IS ACTUALLY, BECAUSE WHEN I LOOK AT THE CARFAX REPORT ON THIS VEHICLE, THE FIRST 7 MONTHS SINCE IT WAS BRAND NEW IT WAS IN OKLAHOMA USED AS A RENTAL CAR FOR 17,000 MILES UNTIL IT WAS SOLD. IT WAS ALSO IN OKLAHOMA DURING THE WINTER MONTHS WHERE IT'S RAINING AND SNOWING, FALLING PERFECTLY IN LINE WITH THE RECALL. THE VEHICLE TO THIS DAY HAS YET TO BE INSPECTED FOR NUMEROUS REASONS INCLUDING ALL CONTACTED DEALERSHIPS MISSING THE PARTS NEEDED FOR REPLACEMENT AND LACK OF AVAILABILITY OF LOCAL DEALERSHIPS TO SERVICE THE VEHICLE. LOW AND BEHOLD, A WEEK AFTER RECEIVING THAT RECALL NOTICE, I ENDED UP IN A COLLISION WITH ANOTHER VEHICLE BECAUSE I COULD NOT SLOW DOWN IN TIME AND HAD TO TAKE A POINT ON MY DRIVING RECORD AND POTENTIALLY HAVE MY PREMIUMS RAISED. NOT ONLY THAT, THE CALIFORNIA DMV HAS ISSUED ME A MANDATORY HEARING IN WHICH I HAVE TO RETEST IN ORDER TO DETERMINE MY ABILITY TO DRIVE. A FEW DAYS AGO, I RECEIVED A DIFFERENT NOTICE THAT NOW READS 'URGENT RECALL' AND I'M STILL HAVING THE SAME ISSUE GETTING THE VEHICLE IN FOR SERVICE, WHILE I DRIVE WITH ADEFECT * (RECALL RELATED INCIDENT) TS
Jan 09, 2018
FOLLOW UP TO PREVIOUS COMPLAINT, RUNNING OUT OF CHARACTERS AND FILES NOT UPLOADING. THE VEHICLE HAS SLOWLY BUT INCREASINGLY BECOMING HARDER TO SLOW DOWN. DAY BY BY, THE VEHICLE REQUIRES MORE AND MORE BRAKE PRESSURE. NOT A SINGLE DEALERSHIP HAS PARTS FOR BOTH OUTSTANDING RECALLS ON MY VEHICLE (T59- BRAKE BOOSTER WATER SHIELD AND T-36 - ALTERNATOR AT EXCEPTIONAL RISK OF CATCHING FIRE.) MOPAR HAS NO IDEA WHEN THE PARTS WILL BE AVAILABLE EITHER. ACCORDING TO THE NHTSA POLICY FOR AUTOMOBILE MANUFACTURERS WHO ISSUE RECALLS, THEY MUST DO SO IN A TIMELY MANNER. FOR T59, THE WATER SHIELD AFFECTING BRAKING ABILITY BEING ISSUES IN NOVEMBER OF 2017, COMING INTO JANUARY OF 2018 STILL WITH NO PARTS IS ABSURD EVEN MORE ABSURD THAN THAT IS THE T36 RECALL OF SEVERAL DIFFERENT MODELS, STATING THAT THE ALTERNATOR CAN POTENTIALLY CATCH FIRE WHICH COULD ALSO LEAD TO A VERY DEVASTATING SITUATION. THAT RECALL WAS ISSUED IN JUNE OF 2017 AND IT IS JANUARY OF 2018 AND THOSE REPLACEMENT ALTERNATORS ARE STILL NOT AVAILABLE. MY CAR HAS BECOME A TICKING TIME BOMB JUST WAITING TO GO OFF AND I DO NOT FEEL LIKE DODGE IS TAKING THESE RECALLS SERIOUSLY ENOUGH. I DO FEEL LIKE THE BRAKING ISSUE RECALL HAS CONTRIBUTED TO MY ACCIDENT IN NOVEMBER, CREATING A POINT ON MY DRIVING RECORD, AND NOW A DMV HEARING FOR DRIVING COMPETENCY. THE SAFETY OF MY VEHICLE HAS BEEN COMPROMISED SEVERELY, WHICH COMPROMISES MY SAFETY, MY PASSENGERS SAFETY, AND ALL OF THE OTHER DRIVERS ON THE ROAD AS WELL. DODGE/MOPAR SEEMS TO NOT CARE VERY MUCH ABOUT THESE ISSUES AND KEEP REFERRING ME TO THE DEALERSHIPS. IVE BEEN TRYING TO GET IN SINCE NOVEMBER BEFORE MY ACCIDENT TO HAVE THE WATER SHIELD EVALUATED AND BRAKES AS WELL FOR DAMAGE. AND GIVEN THE HISTORY OF RECALLS FOR MY VEHICLE ALONE, THE OTHER 2 RECALLS FOR VANITY MIRROR WIRING POTENTIALLY CATCHING FIRE AND ALSO FUEL PUMP FAILURE, MY DODGE MET THE CRITERIA FOR BOTH.
Jan 09, 2018
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY INDICATOR ILLUMINATED. UPON TURNING THE VEHICLE OFF AND ON, THE INDICATOR DID NOT ILLUMINATE AGAIN. THE DAY AFTER THE WARNING INDICATOR FLASHED, WHILE THE CONTACT WAS REVERSING THE VEHICLE OUT OF THE DRIVEWAY, THE INSTRUMENT PANEL WARNING INDICATORS FLASHED, THE LIGHTS FLASHED, AND THERE WAS A LOSS OF POWER. THE VEHICLE WAS PARKED NEAR THE CONTACT'S RESIDENCE. UPON TURNING THE VEHICLE OFF, IT FAILED TO RESTART. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). THE DEALER (ALL AMERICAN CHRYSLER JEEP DODGE FIAT OF SAN ANGELO, 4310 SHERWOOD WAY, SAN ANGELO, TX 76901, (325) 284-3032) INDICATED THAT THEY WOULD SCHEDULE AN APPOINTMENT ON 11/27/17. THE DEALER STATED THAT THEY WOULD REPLACE THE ALTERNATOR ASSEMBLY WITH THE SAME PART, BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Nov 21, 2017
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE REVERSING THE VEHICLE TO PARK IN A PARKING AREA, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TURNED OFF AND, WHEN IT WAS RESTARTED, THE ABNORMAL NOISE CONTINUED. UPON INSPECTION UNDER THE HOOD, THE CONTACT OBSERVED SMOKE AND FLAMES. A FIRE EXTINGUISHER WAS PRESENT TO EXTINGUISH THE FLAMES. THE ALTERNATOR ASSEMBLY WAS DISCONNECTED, BUT IT HAD BURNED ALONG WITH OTHER NEARBY PARTS. THE VEHICLE WAS TOWED TO THE DEALER (DWAYNE LANE'S CHRYSLER JEEP DODGE RAM, 10515 EVERGREEN WAY, EVERETT, WA 98204, (425) 267-9000) AND THE PART WAS REPLACED WITH THE SAME PART AND THE BATTERY. THE DEALER INDICATED THAT THE PART WAS UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Nov 21, 2017
+ 8 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
11 complaints
ALTERNATOR FAILURE
Jan 25, 2021
PERIODICALLY NO START WHICH LEAVES ME STRANDED VERY FAR FROM HOME WHEN TRAVELING FOR SP. MED. CARE. THIS SUMMER I WAS CROSSING AN OVERPASS TO ENTER THE ON-RAMP TO MAJOR INTERSTATE WHICH MAKES ME CROSS IN FRONT OF 4 LANES ONCOMING TRAFFIC AND MY CAR JUST DIED!! I WAS HEADED DIRECTLY FOR THE ONCOMING TRAFFIC WITH MY FAMILY ONBOARD. I WAS STRANDED IN 100+ DEGREE WEATHER BEING DISABLED WAS VERY DIFFICULT FOR ME NOW WITH 2 TEENS NEEDING DRIVING HRS FOR PERMIT I'M TERRIFIED TO ALLOW THEM TO DRIVE MY ONLY CAR. DODGE YOU NEED TO RECALL MY ENTIRE CAR AND REPLACE THIS WITH SOMETHING SAFE FOR MY FAMILY!
Jan 17, 2020
MY 2011 DODGE DURANGO HAS TROUBLE STARTING ON THE FIRST START. MECHANIC SAID THERE WAS A BULLETIN REGARDING THE ISSUE AND INFORMED ME THAT WE SHOULD TRY UPDATING THE SOFTWARE. THAT DID NOT WORK. DURANGO CONTINUES TO SPUTTER WHEN IT IS STARTED. IT EVENTUALLY DOES START EITHER ON ITS OWN OR AFTER ANOTHER TRY. WILL ATTEMPT ANOTHER SOLUTION AT NEXT REGULARLY SCHEDULED SERVICE.
Jan 07, 2020
VEHICLE IS STILL STALLING AFTER I HAVE ALREADY TAKEN IT TO THE DEALER TO HAVE RECALL HAS BEEN ADDRESSED. IT HAS BEEN TWO WEEKS SINCE THE DEALER FIXED THE RECALLS AND THIS IS THE SECOND DAY MY CAR HAS STALLED WHILE TAKING MY KIDS TO SCHOOL.
Aug 31, 2018
I WAS DRIVING ALONG THE HIGHWAY AND THE TRUCK SUDDENLY JUMPS INTO 4LO, SO I TOGGLE WITH THE AWD TRANSFER CASE SWITCH, AND AFTER A FEW MINUTES OF DOING SO IT FINALLY STARTS DRIVING RIGHT. IT HAPPENED WITH MY WIFE AND SON, AND THEY WERE ALMOST WIPED BY A 18 WHEELER WHEN IT JUMPED INTO 4LO AND SLOWED DOWN ABRUPTLY AND THEN JUST DIED ON THE HIGHWAY, THIS HAS HAPPENED A NUMBER OF TIMES, NOW THE TRANSFER CASE IS DAMAGED, AND THE TRANSFER CASE SWITCH IS NO LONGER AVAILABLE BECAUSE THEY ARE FAULTY. IT GOT SO BAD THAT IT STOPPED CHANGING GEARS, IT WOULD ONLY GO TO PARK, BUT IT WOULDN'T ENGAGE BECAUSE OF THE SWITCH CANCELLING OUT THE TRANSFER CASE MOTOR.
Oct 25, 2017
+ 6 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM
10 complaints
My stock alternator caught fire, and made my car completely lock up and shut down while I was driving. Upon further diagnosis my PCM was affected. There was a recall for that exact issue and in the year my vehicle was manufactured, yet my car VIN is not included! It’s the same issue from the recall
Aug 05, 2021
IT GOES INTO 4LOW WITHOUT TURNING THE SWITCH ON. MAKES IT UNSAFE TO TURN SHARP AND FAST. WE REPLACED THE TRANSFER CASE SWITCH AND IT STILL DOES IT.
Sep 24, 2019
THE 4WD MESSAGE STARTING DISPLAYING ON MY DASHBOARD, THE AWD/LO NEUTRAL LIGHT WAS ON, I TRIED FOLLOWING THE INSTRUCTIONS IN THE MANUAL TO TURN IT OFF, BUT IT DID NOT WORK. WHEN I PULLED INTO MY DRIVEWAY I TRIED AGAIN TO GET THE MESSAGE TO SHUT OFF BY FOLLOWING INSTRUCTIONS THEN MY CAR BEGAN TO GO IN REVERSE, MY BREAKS WOULD NOT WORK, AND I HAD TO PUT THE EMERGENCY BREAK ON. EVEN WITH THE CAR SHUT OFF THE CAR WILL ROLL, I HAVE KEPT THE EMERGENCY BREAK ON AND WAITING FOR A MECHANIC TO LOOK AT IT. BASED ON MY RESEARCH THIS IS A COMMON ISSUE WITH THE DURANGO'S AND DODGE HAS DONE NOTHING TO RECALL THESE FAULTY SWITCHES. THIS IS A MAJOR CONCERN AS I COULD HAVE BEEN OUT OF MY VEHICLE WHEN IT STARTED TO ROLL CAUSING DANGER FOR ANYONE AROUND.
Aug 24, 2019
MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT COMPLETELY SHUT DOWN WITHOUT WARNING. THE ENGINE STALLED AND THERE WAS NO POWER TO THE VEHICLE WHATSOEVER. I WAS UNABLE TO STEER, BRAKE, PUT THE CAR IN NEUTRAL, ROLL DOWN WINDOWS, UNLOCK DOORS, OR HAVE MY HAZARD LIGHTS ON. I WAS BLOCKING TRAFFIC AND HAD NO WAY TO SIGNAL TO OTHER DRIVERS THAT MY VEHICLE WAS STALLED IN THE MIDDLE OF THE ROAD. AFTER HAVING IT TOWED TO THE DEALER, I WAS TOLD THE ALTERNATOR SHORTED OUT, WHICH IN TURN FRIED THE BATTERY AND POWERTRAIN MODULE. THE DEALER AGREED TO PAY TO REPLACE THE POWERTRAIN MODULE AT NO COST TO ME BUT THE REMAINING REPAIRS COST ME $1300. UPON DOING SOME RESEARCH I DISCOVERED THAT AS OF OCTOBER 2014 MORE THAN 435,000 VEHICLES WERE EFFECTED BY AN ALTERNATOR RECALL, INCLUDING CARS THE SAME MAKE, MODEL, AND YEAR AS MY OWN. I FOUND OTHER COMPLAINTS ONLINE OF OWNERS OF THE SAME TYPE OF CAR WHO EXPERIENCED A SIMILAR BREAKDOWN WHILE DRIVING AND THEY WERE TOLD THAT THE REPAIRS WOULD NOT BE COVERED. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND THEY INVESTIGATED THE ISSUE BUT REFUSED TO PAY FOR THE WORK. HAVING A CAR STOP DRIVING WITHOUT WARNING WHILE IN TRAFFIC IS EXTREMELY DANGEROUS. KNOWING THERE ARE OTHER VEHICLES OUT THERE EXPERIENCING THE SAME ISSUE INDICATES TO ME THAT THE ALTERNATOR RECALL SHOULD BE EXTENDED TO INCLUDE ADDITIONAL CARS. I WOULD LIKE TO BE REIMBURSED FOR MY EXPENSES AND TO BE SURE THAT OTHER DRIVERS DO NOT EXPERIENCE THIS DANGEROUS SITUATION THAT COULD EASILY RESULT IN A VERY SERIOUS CAR CRASH.
Jun 26, 2017
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE CONTACT SHIFTED INTO PARK, DRIVE AND THEN THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Dec 05, 2014
+ 5 more complaints for this component
FUEL SYSTEM, GASOLINE
8 complaints
The contact owns a 2011 Dodge Durango. The contact stated while driving 75 MPH, the vehicle lost motive power and stalled. The electronic throttle control (ETC) warning light was illuminated. After the vehicle cool down the contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 164,000.
Feb 27, 2023
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Sep 14, 2016
2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY RECALL NOT COMPLETED AS STATED BY DEALERSHIP WORK ORDER. *SMD THE CONSUMER STATED THREE RECALLS WERE COMPLETED ON HER VEHICLE FEBRUARY 3, 2015. NINE MONTHS LATER, THE VEHICLE WOULD NOT START. WITH SOME ASSISTANCE, THE CONSUMER WAS ABLE TO START THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO HER LOCAL MECHANIC, HE SUGGESTED SHE TAKE IT TO THE DEALER, BECAUSE HE NOTICED IN THE COMPUTER THE FUEL PUMP RELAY FROM A RECALL, HAD NOT BEEN INSTALLED AND THAT COULD HAVE BEEN THE REASON WHY THE VEHICLE DID NOT START. THE CONSUMER INFORMED THE MECHANIC, IT WAS REPLACED IN FEBRUARY 15, 2015, WHICH WAS ONE OF THE THREE RECALLS PERFORMED. WHEN THE CONSUMER ARRIVED AT THE DEALER, THEY INFORMED THE CONSUMER, THE RECALL HAD NOT BEEN PERFORMED AND THE COMPUTER READ AS INCOMPLETE. THE PARTS FOR THE RECALL HAD TO BE ORDERED. *JB
Mar 03, 2016
I WAS IN THE MIDDLE OF DRIVING MY 2011 DODGE DURANGO WHEN THE ENGINE JUST CUT OFF ON ME BUT ALL THE ACCESSORIES WERE STILL ON. THE FIRST INCIDENT HAPPENED AROUND THE END OF JULY 2014. THE SECOND TIME THAT THE ENGINE SHUT OFF ON ME WAS IN AUGUST OF 2014. AFTER THE SECOND TIME THAT IT SHUT OFF THE ENGINE WOULD NOT START UP AGAIN. IT HAS BEEN SITTING IN MY DRIVE WAY FOR ABOUT 7 MONTHS NOW UNABLE TO START. *TR
Dec 26, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) HOWEVER, THE DEALER AND THE MANUFACTURER ADVISED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND PROVIDED NO ESTIMATED TIME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 30,000.
Dec 09, 2014
+ 3 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
8 complaints
FUEL PUMP RELAY WAS REPLACED UNDER CAMPAIGN NUMBER: 19V813000 TO RESOLVE IGNITION TURNOVER ISSUE WHEN STARTING MY CAR. AFTER RECALL WAS FIXED IN JANUARY 2021 THE ISSUE STILL PERSISTS.
Feb 14, 2021
FUEL PUMP RELAY SWITCH. VEHICLE CAN STALL AT ANYTIME WHILE DRIVING, VEHICLE POSSIBLY WILL NOT START. ENGINE LIGHT ON, CANNOT USE REMOTE START. CALLED MULTIPLE TIMES TO OVER A YEAR AFTER RECALL NOTIFICATION FROM DODGE, WAS TOLD NO CURRENT FIX
Dec 17, 2020
RECEIVED 2 RECALL NOTICES FOR PROBLEM WITH FUEL PUMP RELAY. ENGINE COULD QUIT AT ANY TIME. WENT TO BOB LAMPHERE'S NEWBERG DODGE AFTER RECEIVING NOTICES. WAS TOLD PARTS WOULD BE IN AFTER 2 WEEKS. THIS INFO WAS PROVIDED ON JULY 21, 2014. I WOULD BE NOTIFIED WHEN TO BRING IN THE CAR FOR WARRANTY WORK. ON MAY 5, 2015 I WAS INFORMED THAT THE PARTS ARE IN AND NEED AN APPOINTMENT. NOTHING HAPPENED UNTIL I CALLED CHRSYLER IN MICHIGAN AND THEY WERE AT A LOSS AS TO WHY THE WARRANTY HASN'T DONE. MY OPINION, NEWBERG DODGE JUST FORGOT THE WARRANTY WORK UNTIL CHRYSLER CALLED THEM. I AM WAITING FOR SOME ONE FROM CHRSYLER TO CALL AND WORK OUT A SCHEDULE TO REPAIR THE FUEL PUMP RELAY. SAFETY RECALL P54 / NHTSA 14V-530. [XXX] WOODBURN, OREGON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Jul 09, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. AS A RESULT, THE BRAKES FAILED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE VEHICLE WAS 17,000.
Nov 12, 2014
DRIVING WITH MY FAMILY TO CHURCH ON RUCKER AVENUE IN EVERETT WASHINGTON AT A SPEED OF APPROXIMATELY 35 MILES PER HOUR. THE ENGINE STALLED AND CAR LOST POWER. WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. SAME THING HAPPENED A WEEK LATER WHILE DRIVING ON COLBY AVENUE IN EVERETT. THE CAR HAD BEEN HAVING DIFFICULTY STARTING, IT WOULD CRANK OVER BUT NOT START. ON OCTOBER 1'ST I TOOK THE CAR TO DWAYNE LANES IN EVERETT, THEY TOLD THEY HAD FIXED THE PROBLEM. THE CAR STILL DID NOT START AND THE PROBLEM REMAINS. TOOK THE CAR BACK TO DWAYNE LANES AND INFORMED THEM THAT THE CAR WAS STALLING WHILE DRIVING. THEY COMMENTED THAT THE PART WAS ON BACK ORDER AND SUBJECT TO A RECALL (P54/NHTSA 14V-530). DWAYNE LANES ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BE IN AND SUGGESTED THAT I TAKE THE VEHICLE BACK AND UTILIZE IT UNTIL THE PART CAME IN. I INFORMED DWAYNE LANES THAT I WOULD NOT BE DRIVING A CAR THAT LOSES POWER AT RANDOM TIMES ON PUBLIC ROADS. I INFORMED DWAYNE LANES THAT THIS WOULD PUT MY SAFETY AT RISK AS WELL AS EVERYONE ELSE ON THE ROAD. DWAYNE LANES INFORMED ME THAT THERE IS NOTHING THEY CAN DO. THE CAR HAS 32,000 MILES ON IT, AND IS STILL UNDER WARRANTY. HAVE CONTACTED CHRYSLER, TEMPE DODGE, AND DWAYNE LANES, AS WELL AS INSURANCE. NO PERSON WILL PROVIDE A LOANER VEHICLE, OR AN ESTIMATE OF WHEN THE CAR WILL BECOME DRIVABLE AGAIN. *TR
Nov 08, 2014
+ 3 more complaints for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
7 complaints
DRIVING ABOUT 1 MILE AND AIR CONDITIONER BY ITSELF WENT TO A LOWER SPEED, KEPT DRIVING FOR ABOUT ANOTHER 10 MILES AND PROCEEDED TO GET ON FREEWAY WHEN DID SO, DRIVERS SEATBEALT FLASHING THAT WAS NOT BUCKLED THEN ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND THE AIR COMPLETELY SHUT OFF. IT WAS HOT SO PROCEEDED TO ROW DOWN WINDOWS AND WAS NOT ABLE TO, ALMOST LIKE LOST POWER.. GOT OFF FREEWAY ( THANK GOD) AND GOT TO A STOP IN A SAFE PLACE, SMELT SOMETHING BURNING, TURNED OFF CAR WHEN DID SO WINDSHIELD WIPERS WENT CRAZY AND THEN SAW SMOKE COMING FROM ENGINE. WAITED FOR AAA IN MEAN TIME TRIED TO START CAR BACK UP AND WOULDN'T BUDGE CLICKING SOUND (LIKE ALTENATOR) TRYING TO START CAR THEN IT COMPLETELY SHUT OFF, COMPLETELY DEAD!!!
Aug 24, 2017
ON JULY 3 I WAS DRIVING OUR VEHICLE ON A COUNTRY ROAD WHEN THE BATTERY LIGHT CAME ON SHORTLY AFTER PULLING OUT OF THE DRIVEWAY. WE HAD BEEN ON VACATION AND FIGURED THE CAR HAD SAT FOR 10 DAYS WITHOUT BEING DRIVEN AND JUST NEEDED A CHARGE. THE LIGHT INDICATOR CAME AND WENT BEFORE THE CAR STARTED DOING WEIRD THINGS: HAZARD LIGHTS, WINDSHIELD WIPERS, SEATBELT LIGHT, ETC. THE CAR QUICKLY LOST POWER AND EVERYTHING LOCKED UP LEAVING US STRANDED ON THE SIDE OF A GRAVEL ROAD. WE COULDN'T EVEN RELEASE THE KEYS FROM THE IGNITION. THERE WAS A BURNING SMELL AND THE CAR HAD TO BE TOWED. THE ALTERNATOR WENT OUT, IN TURN BURNING UP THE EMS SYSTEM. THIS PART IS ON NATIONAL BACK ORDER. WE HAVE BEEN WITHOUT A CAR FOR OVER TWO WEEKS NOW. THE RECALL FOR THE ALTERNATOR WAS FOR A SMALLER AMP. OURS IS A 220AMP. THEY ARE TELLING US PRODUCTION OF THE PART MAY TAKE UP TO 10-12 MORE DAYS.
Jul 17, 2017
ON JUNE 14, 2017 I WAS DRIVING MY 2011 DODGE DURANGO HOME FROM WORK AND THE BATTERY LIGHT CAME ON WHILE I WAS ON A BUSY HIGHWAY. I EXITED THE HIGHWAY AND PULLED INTO A MALL PARKING LOT AND SUDDENLY THE INTERIOR TEMPERATURE OF THE CAR BECAME EXTREMELY HOT, SO HOT, I COULD NOT STAY INSIDE OF THE VEHICLE. I STARTED TO SEE AND SMELL SMOKE, SO I TURNED THE VEHICLE OFF AND OPENED THE HOOD; AS I IT OPENED THERE WAS A LARGE AMOUNT OF SMOKE AND I CLOSED IT TO SNUFF OUT ANY FIRES. I HAD THE VEHICLE TOWED TO MY MECHANIC AND WAS TOLD MY ALTERNATOR HAD GONE BAD. THE EXPLANATION I WAS GIVING WAS: THE SILICONE DIODES IN THE ALTERNATOR RECTIFIER BRIDGE MAY EXPERIENCE THERMAL FATIGUE DUE TO CYCLIC LOADING FROM THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SYSTEM, EVENTUALLY RESULTING IN NO OUTPUT, REDUCED OUTPUT, OR A FULLY SHORTED TO GROUND CONDITION. THESE FAILURE MODES VARY IN THEIR TIME TO FAILURE AND WARNING TO THE DRIVER. DEPENDING ON THE FAILURE MODE AND TIMING, SYSTEM VOLTAGE MAY DROP TO CRITICALLY LOW LEVELS, DISABLING SYSTEMS SUCH AS THE ANTI-LOCK BRAKE SYSTEM/ELECTRONIC STABILITY CONTROL, ENGINE CONTROL MODULE/CENTRAL BODY CONTROLLER, OR A TOTAL VEHICLE ELECTRICAL SYSTEM SHUT DOWN (IN THE EVENT OF A SHORT TO GROUND FAILURE MODE). I EXPERIENCED A TOTAL SYSTEM SHUT DOWN. THE ALTERNATOR NOT ONLY FAILED BUT SHORTED OUT MY BATTERY, FUSES AND COMPUTER MODULE. I CALLED DODGE CORPORATE AND ONLY RECEIVED AN APOLOGY.... DODGE HAS A RECALL P60 RECALL WHICH APPLIES TO 160AMP ALTERNATOR. THIS RECALL WAS NOT APPLICABLE TO MY VEHICLE BECAUSE IT HAS A 180 OR 220 AMP ALTERNATOR BUT IF IT IS FAILING LIKE THE 160AMP ALTERNATOR THEN DODGE SHOULD BE RESPONSIBLE FOR THE DEFECTIVE PART.
Jul 05, 2017
SAFETY ISSUE ON MY 2011 DODGE DURANGO. WHILE DRIVING HOME AFTER WORK LATE ONE NIGHT, THE DURANGO STARTED ACTING UP LIKE IT WAS POSSESSED. THE LIGHTS WOULD GO ON AND OFF, THE WIPERS WENT ON AND WOULDN'T SHUT OFF, SEATS WENT BACK AND FORTH WHILE DRIVING!, RADIO, HEAT, AC. I WAS IN TRAFFIC AND FINALLY MANAGED TO MOVE OVER TO A SECURE LOCATION OUT OF HARMS WAY NO SOONER DID I PULL OFF THE SIDE OF THE ROAD THEN THE DODGE COMPLETELY DIED. I HAD TO COAST DOWN A HILL. TRIED TO TURN IT OVER AND NOTHING. NO LIGHTS NO RADIO NO NOTHING. IT WAS DEAD. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE DEALER CLAIMED IT WAS THE BATTERY, INSTALLED A NEW ONE AND SENT ME ON MY WAY. FAST FORWARD TO LESS THAN 2 WEEKS LATER- SAME PROBLEM. DRIVING TO DROP OFF MY 5 YEAR OLD AND IT STARTS ACTING UP AGAIN COMPLETELY POSSESSED. HOW IS THIS SAFE? I MADE IT TO WORK WITH IT GOING CRAZY. AT LUNCH, I WENT TO START IT AND CHECK IT OUT. DEAD. BRAND NEW BATTERY DEAD. 400 BUCKS DOWN THE DRAIN- WHEN THAT WASN'T THE PROBLEM. NOT TO MENTION THE 200 BUCKS TO TOW. I BROUGHT IT TO A LITTLE SHOP AROUND THE CORNER AND THEY COULDN'T FIND THE PROBLEM AND TOWED IT BACK TO THE DEALER. AND THERE IT SITS. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT OVER THERE. IT IS REALLY PATHETIC. SO NOW ADD'L TOW CHARGES-$200, NO VEHICLE TO GET BACK AND FORTH TO WORK AND CHILD'S STROKE THERAPISTS, AND HAD TO BREAK DOWN AND PAY FOR A RENTAL. WHAT A JOKE THANKS DODGE. THEY ARE WELL AWARE OF THE TIPM ISSUES AND REFUSE TO RECALL ANY OF THEIR VEHICLES. THIS IS A HUGE HUGE SAFETY ISSUE. EVERYTHING JUST DIES.. THE ENGINE THE BRAKES DON'T WORK NOTHING. *TR
Oct 31, 2016
I WAS DRIVING WITH MY KIDS GETTING OUR DAY STARTED. I TURN ON WITH REMOTE START WAS MAKING LOUD SCREECHING SOUND. LOADED UP KIDS AND STARTED TO TAKE OFF. WE COULD ALL SMELL A BAD BURNING SMELL. I CHECK ALL TEMPS ON CAR AND NOTHING READ HIGH TEMPERATURE. I DROVE ON MY WAY TO DAYCARE WHEN MY CAR STALLED AND SHUT DOWN. AND IT HAD PREVIOUSLY DID THIS B4 LIKE 4 MONTHS OR SO AND A RECALL OF FUEL PUMP WAS DONE AND HAD BEEN RUNNING FINE TILL THIS DAY. I TRIED STARTING IT A FEW TIMES NOTHING. FINALLY TURN ON AND BATTERY LIGHT CAME ON. I DROVE IT TO DROP OF MY 3 KIDS AT CAMP WHEN IT KEPT FEELING LIKE IT WANTED TO TURN OF. STILL SMELLING BURNING. FINALLY I'M HEADED TO WORK AND IT STALLED IN MIDDLE OF INTERSECTION. THANK GOD I DIDN'T HAVE MY KIDS WITH ME AND NO ACCIDENTS HAPPENED. I HAD CAR TOWED TO LOCAL MECHANIC BECAUSE DEALERSHIP IS AND HOUR AWAY. HE SAID ALTERNATOR GAVE OUT. PUT NEW ALTERNATOR IN STILL NOTHING. 600 DOLLARS DOWN DRAIN. NOW I HAVE TO PAY TOWING TO GET TO DEALERSHIP WHICH WILL MEAN JUST MORE MONEY DOWN THE DRAIN WHICH I DON'T HAVE THE EXTRA MONEY AND USE THIS CAR FOR WK SO HOPEFULLY I DON'T LOSE MY JOB. I DON'T UNDERSTAND HOW I HAVE SAME EXACT PROBLEMS AS ANOTHER 2011 DURANGO UNDER RECALL BUT MINE AIN'T ONE OF THEM. DO YOU HAVE TO WAIT TILL SOMEONE IS SERIOUSLY HURT OR KILLED TO HAVE A RECALL. IF NONE OF THIS IS RESOLVED PROPERLY I WILL BE HIRING A LAWYER. I HAVE ONLY HAD VEHICLE FOR 2YRS.
Jul 18, 2016
+ 2 more complaints for this component
ELECTRICAL SYSTEM,INTERIOR LIGHTING
7 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE FAILURE MILEAGE WAS 101,000.
Dec 01, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Aug 08, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Aug 05, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Aug 04, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED SMOKE FUMES COMING FROM THE PASSENGER SIDE VISOR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 27, 2016
+ 2 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
6 complaints
Car dies while driving at speed. Also will die at low speeds such as when turning or parking or waiting at a stop light. Sometimes have to wait before restart if dies at speed. If dies at low speed will start right back up. Dealer says no codes. Even when it died while on the techs computer he could not see a problem. These cars have been notorious for electrical problems due to Totally Integrated Power Module. Fuel relay recall did not solve the issue.
Oct 17, 2023
I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH AND THE CAR STALLED SHORTLY AFTER THE ETC INDICATOR LIGHT STARTED FLASHING NEXT TO A "FCW OFF" AND ORANGE TRIANGLES APPEARED IN MY SIDE VIEW MIRRORS. THE ENGINE LIGHT CAME ON, ACC OFF INDICATOR LIGHT CAME ON ALONG SIDE WITH THE ESC LIGHT. IT STARTED BACK UP SO I TOOK IT TO FIRESTONE FOR A DIAGNOSTIC, THEY SAID IT WAS SOME MINOR ELECTRICAL ISSUES BUT THE TORQUE CONVERTER ON THE TRANSMISSION NEEDED TO BE FIXED FIRST AND INFORMED ME THAT THEY DIDNT DO ANY TRANSMISSION WORK.THEY REFERRED ME TO A-TEAM TRANSMISSIONS, TOOK IT A GOT A SECOND DIAGNOSTIC AND I WAS TOLD THAT IT WASN'T A TRANSMISSION PROBLEM BUT SUGGESTED IT WAS THE ABS SYSTEM. THEY SAID THEY DIDNT WORK ON IT SO I TOOK IT TO A THIRD AUTO CARE SHOP AND THEY SAID IT WAS THE MASS AIR FLOW SENSOR. HAD IT CLEANED AND THE PROBLEM STILL RESULTED IN JERKING, LOSING COMPRESSION, AND OCCASIONALLY WANTING TO STALL. I COULDN'T GET A STRAIGHT AND I DIDN'T WANT TO PAY FOR ANYMORE DIAGNOSTICS. HOOKED UP MY OBD II DIAGNOSTIC SYSTEM AND THE ONLY CODES I GOT WERE P0113, P0300, P0304, AND P0340. PARKED MY CAR IN MY BACK YARD AND TRIED TO AVOID USING IT UNTIL IT HAS BEEN FIXED.
Jul 16, 2020
WHILE DRIVING AFTER A 30 MINUTE COMMUTE AND ENTERING STOP AND GO DOWNTOWN MORNING COMMUTE TRAFFIC, (SLOW, DRIVING ON CITY STREETS BUMPER TO BUMPER TRAFFIC) MY DURANGO BEGAN TO SMOKE FROM THE ENGINE COMPARTMENT INTO THE CABIN. NO WARNING LIGHTS CAME ON DURING THE ENTIRE EXPERIENCE. ALL TEMP GAUGES SHOWED NORMAL. THE CAR BECAME INCREASINGLY HARD TO DRIVE, FEELING TRANSMISSION SLIPPAGE. MORE SMOKE CAME FROM OUT OF ALL SIDES OF THE HOOD. UPON EXITING THE VEHICLE AND CHECKING THE HOOD, I COULD SEE FLUID COMING OUT FROM UNDER THE PASSENGER SIDE FRONT ENGINE COMPARTMENT - TOWARDS THE FRONT OF THE CAR. WHEN I LIFTED THE HOOD, THE ENGINE WAS FULLY INVOLVED IN FLAMES. I DROPPED THE HOOD CLOSED AND RAN TO THE OTHER SIDE OF THE STREET. WITHING 15 MINUTES THE ENTIRE FRONT END OF THE CAR WAS BURNED OUT, HOOD AND VARIOUS OTHER PARTS MELTED. CAR HAD TO BE TOTALED BY THE INSURANCE AGENCY.
Mar 11, 2018
MAY 2017 MY DAUGHTER WAS DRIVING HER 2011 DODGE DURANGO WITH 68K WITH TWO KIDS IN THE CAR, THE BATTERY LIGHT CAME ON AND THEN WENT COMPLETELY DEAD SHORTLY AFTER. WE GOT IT TO AN ELECTRICAL SHOP TO FIND THE BATTERY WAS DEAD AND THE 180 AMP ALTERNATOR HAD STOPPED OPERATING. AFTER SOME RESEARCHING I FOUND A RECALL (P60) AND IT ONLY APPLIED TO 160 AMP ALTERNATOR. I CALLED CHRYSLER (CASE #31556595) TO SEE IF THEY COULD HELP AND WAS DENIED. WE HAD TO PAY FOR THE REPAIR WHICH COST ME $400.44. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE INCLUDED IN THE RECALL.
Jun 28, 2017
ON NO 1, 2016 WHEN I WAS GOING AT WORK, I WAS DRIVING ON WEST PARK HWY (HOUSTON, TX), AND SUDDENLY MY CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD, ALL THE SYSTEM HAS STOPPED WORKING, AND THE FRONT CAR STARTED SMOKING (BURN, & FIRE). AND I SURVIVED BY THE GRACE OF GOD. I CALL THE TOWING SERVICES SO AS TO MOVE THE CAR FROM THE HWY TO MY HOUSE. AND I CAN'T REALLY TELL YOU WHAT EXACTLY HAPPENED. BUT THE CONSTANCY IS, MY CAR IS NOT DRIVABLE UNTIL NOW. AND MY INSURANCE COMPANY SENT SOME EXPERT SO AS TO ASSESS THE RISK, AND THEY TOLD ME WHAT HAPPENED IS THE DEFECT OF THE CONSTRUCTOR (CHRYSLER GROUP LLC), BECAUSE THERE ARE MORE THAN 300 HUNDRED CASES OF COMPLAINTS SIMILAR WITH MY EXPLANATIONS. AND FROM THIS DAY TO NOW, I AM TRAUMATIZED BY THIS INCIDENT. IT IS THE REASON THAT I AM WRITING TO YOU SO AS TO SOLVE THIS HAZARD OR MAIN ISSUE. AND ACTUALLY MY CAR IS PARKED AT HOME (15770 BELLAIRE BLVD, #2107, HOUSTON, TX77083). MY INSURANCE CLAIM NUMBER IS: STATE FARM: 53-0079-5S5. N.B.: I ALSO ATTACHED THE TOWING RECEIPT ISSUED BY THE TOWING SERVICES.
Nov 18, 2016
+ 1 more complaint for this component
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
6 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT AT START UP AND ON OCCASIONS WHILE DRIVING, THE FORWARD COLLISION DETECTION SYSTEM BECAME INOPERABLE WITHOUT WARNING. THE TRACTION CONTROL WARNING LIGHT AND CRUISE CONTROL WARNING WAS ALSO ILLUMINATED. THE CONTACTED STATED THAT THE BRAKING SYSTEM OPERATED AS INTENDED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Feb 26, 2020
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL FAILED TO RESPOND WITHOUT WARNING. WHEN THE CONTACT PULLED OVER AND POWERED THE VEHICLE OFF AND BACK ON, THE ACCELERATOR PEDAL BEGAN TO RESPOND NORMALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Jun 15, 2015
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE ODOMETER STOPPED OPERATING. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE WITHOUT WARNING. THE DEALER STATED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Oct 03, 2014
I HAVE TAKING MY TRUCK TO THE DEALERSHIP 3 TIMES NOW AND STILL HAVE A STARTING ISSUE. THEY REPLACED THE WIN MODULE AND THAT DID NOT WORK. THEY READ SOME CODES FROM IT AND DID NOTHING. I WAS MAKING A RIGHT HAND TURN FROM A LIGHT LAST WEEK AND I WENT TO HIT THE GAS AND THE SUV JUST STALLED. ALSO THE OTHER DAY I WAS SITTING IN LINE AT A DRIVE THROUGH AND IT JUST WENT OFF. IT IS VERY HARD TO GET IT TO START 95% OF THE TIME. IT TAKES ME 10 TO 15 MINS EVERY MORNING TO GET IT STARTED. *JS
Jul 29, 2014
VEHICLE WOULD HESITATE TO START, AFTER SEVERAL TRIES IT WOULD START. ON 11/11/13 WHEN THE CRUISE CONTROL WAS SET IT ACCELERATED BY ITSELF. I WAS TRYING TO START IT ON 11/12/13 AND 11/13/13, WHEN IT FINALLY STARTED IT ACCELERATED TO 4 1/2 RPM, SO DROVE IT TO THE DEALERSHIP AND I WAS TOLD IT WAS THE TIPM, WHICH ISNT AVAILABLE, BUT THERE ARE PARTS TO CORRECT THE PROBLEM. ONE PART WOULD BE AVAILABLE IN 4 BUSINESS DAYS AND THE WIRING PART WON'T BE AVAILABLE UNTIL 12/24/2013 ESTIMATED. THIS ID SUCH AN INCONVENIENCE! *TR
Nov 15, 2013
+ 1 more complaint for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
6 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 45 MPH, A "TAIL LIGHT OUT' MESSAGE DISPLAYED. THE CONTACT STATED THAT THE FAILURE OCCURRED FREQUENTLY, AND THE TAIL LIGHT BULBS WOULD FAIL TO ILLUMINATE DUE TO THE WIRING OVERHEATING AND CONDENSATION WITHIN THE CASINGS. THE VEHICLE WAS TAKEN TO NEWNAN PEACHTREE CHRYSLER DODGE JEEP RAM (53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHT BULBS AND WIRING NEEDED REPLACEMENT, BUT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 141,379.
May 31, 2018
MY GPS/RADIO GOES IN AND OUT AND NOW MY HEADLIGHTS ARE HAVING TO BE CONSTANTLY REPLACED. MY TAIL LIGHTS I HAVE TO HIT THE BACK OF THE TRUCK FOR THEM TO COME BACK ON. MY VEHICLE HAS BEEN STATIONARY, IN MOTION AND WHILE DRIVING ON A HIGHWAY
Apr 26, 2017
SUDDEN AND COMPLETE ELECTRICAL MALFUNCTION WITH ENGINE FAILURE DURING OPERATION. FOR THE PAST YEAR WE HAVE EXPERIENCED INTERMITTANT ELECTRICAL PROBLEMS WITH THE CLIMATE CONTROL, AUTO HEADLIGHTS AND THE ENTIRE DASHBOARD FLASHING AND FAILING WITH LOSS OF POWER.
Feb 15, 2017
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FLICKERED RAPIDLY AND THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE POWER SEIZED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Dec 20, 2016
MY 2011 DODGE DURANGO CAUGHT FIRE. THE ROOF ABOVE THE PASSENGER VISOR BURN SIGNIFICANTLY. WHILE DRIVING THE CAR THE PASSENGER SAID SHE SMELLED AN ELECTRICAL PROBLEM. BOTH OF US HAVE RETIRED FROM THE ELECTRONICS FIELD. NOT REALIZING THE SEVERITY OF THE ELECTRICAL PROBLEM, I PARKED THE CAR. WE WENT AWAY FROM THE CAR FOR ABOUT TEN MINUTES. UPON RETURNING WE OPEN THE DOOR AND ENTERED THE CAR. THE CAR FILLED WITH SMOKE. WE COULD HEAR THE FIRE BURNING IN THE ROOF. WE BOTH JUMPED OUT. WE FLAGGED DOWN SOME PARKING ATTENDANTS. WE OPENED THE HOOD TO GET TO THE BATTERY OR FUSE BOX. I MONITORED THE LIGHT IN THE VANITY MIRRORS AND INTERIOR LIGHTS, WHILE THE ATTENDANTS WITH BOOK MANUAL IN HAND, PULLED FUSES UNTIL THE LIGHTS WENT OUT AND THE FIRE SLOWED TO A STOP. ONE NOTE IN SPITE OF THE FIRE BURNING OUR HANDICAP STICKER ON THE ROOF SIDE, BLISTERING THE PAINT ON THE OUTSIDE ROOF, AND THE INTERIOR ROOF ON FIRE ON NO FUSES BLEW! MY EXPERIENCE IS TELLING ME THAT THE WIRES INVOLVED HAVE BEEN DRAWING TO MUCH CURRENT FOR MANY YEARS. THE CHARACTERISTICS OF THE WIRES INVOLVED, CHANGED WITH HEAT AND TIME. FINALLY THE WIRES GOT TO RESISTIVE AND HEATED TO THE POINT OF IGNITION.
Feb 24, 2016
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
5 complaints
The contact owns a 2011 Dodge Durango. The contact stated that while driving approximately 45 MPH, the vehicle stalled without warning. The vehicle was towed to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 136,000.
Jun 07, 2023
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT CRANK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS TOWED TO TRONCALLI CHRYSLER JEEP DODGE (818 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) IN 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Dec 27, 2018
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AFTER IT RESTARTED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,430. UPDATED 12/22/14*LJ THE CONSUMER STATED THE FUEL PUMP WOULD CONTINUE TO RUN AFTER THE VEHICLE WAS SHUT UP. THE FUEL PUMP FUSE HAD TO BE REMOVED AND PLACED BACK FOR IT TO STOP. UPDATED 05/26/2015 *JS
Nov 10, 2014
AFTER SEVERAL INSTANCES OF THE CAR NOT STARTING FOR NO APPARENT REASON (I HAVE PUSH BUTTON IGNITION), I SUSPECTED AN ELECTRICAL PROBLEM. TODAY, UPON ARRIVING HOME AND SHUTTING MY VEHICLE OFF AND EXITING I FOUND THAT MY VEHICLES FUEL PUMP DID NOT SHUT OFF. IT CONTINUED TO RUN FOR 3 HOURS, UNTIL I PULLED THE FUSE THAT CONTROLS THE FUEL PUMP. THIS IS NOT AN UNCOMMON PROBLEM WITH CHRYSLERS TIPM IN 2011 DURANGO MODELS, AS WELL AS OTHER CHRYSLER MODELS USING THE SAME MODULE. THE DANGER THAT A DEFECTIVE TIPM PRESENTS IS QUITE SIGNIFICANT, ESPECIALLY TO THOSE WHO USE THEIR SUV TO TRANSPORT THEIR SMALL CHILDREN. IT IS INCREDIBLY UNSAFE TO NOT ADDRESS THE FAULTY NATURE OF A SYSTEM THAT CONTROLS THE ELECTRICAL STIMULUS OF A VEHICLE, AND COULD POTENTIALLY DEPLOY AIRBAGS IN A NON LIFE THREATENING SCENARIO OR STALL THE ENGINE, OR PRESENT ANOTHER DEFECT AT AN INOPPORTUNE TIME THAT WOULD RESULT IN INJURY. THE AUDITING OF THESE DEFECTIVE SYSTEMS SHOULD BE A PRIORITY AND I MOST DEFINITELY DO NOT FEEL SAFE TRANSPORTING MY FAMILY IN THIS VEHICLE, GIVEN THE HIGH VOLUME OF COMPLAINTS AGAINST THE ELECTRICAL AND TIPM SYSTEM. CHRYSLER HAS A RESPONSIBILITY TO INVESTIGATE THESE ISSUES AND RECTIFY THE PROBLEMS THAT THEIR NEGLIGENCE HAS PRESENTED TO TRUSTING CONSUMERS. I THOUGHT THE AUTOMOTIVE INDUSTRY REALIZED THAT SAFETY OVER PROFITS WAS OF MONUMENTAL IMPORTANCE, NOT ONLY FOR THEIR PROFIT MARGIN BUT FOR THEIR REPUTATION. I'M PRETTY SURE NO ONE HAS FORGOTTEN THE FORD PINTO, IT IS A PRIME EXAMPLE IN ALL BUSINESS MANAGEMENT LITERATURE OF HOW NOT TO OPERATE IN AN ETHICAL MANNER. CHRYSLER IS OPENLY NEGLECTING THE RESPONSIBILITY THEY HAVE TO PROVIDE A RELIABLE PRODUCT TO THEIR CONSUMER, AS PROVED BY MY INQUIRES TO THEIR ORGANIZATION. TIPM IS DEFECTIVE, IT NEEDS TO BE REPLACED ON A MASS SCALE, AND CHRYSLER IGNORES THE POTENTIAL AND ACTUAL DAMAGES. *TR
Aug 02, 2014
THE VEHICLE FAILED TO START. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY STALLS WITHOUT WARNING. SUV WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE IS AT DEALERSHIP WITHOUT AN ETA ON REPAIR. PART IS ON BACK ORDER. VEHICLE HAS 36800 MILES. *TR
Nov 09, 2013
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
5 complaints
WHILE DRIVING AT ABOUT 25 MPH, THE NUETRAL LIGHT AT THE AWD HIGH AND LOW SHIFT KNOB LIT UP AND THE VEHICLE STUCK INTO LOW. UPON TRYING TO GET IT TO SHIFT INTO HIGH THE TRANSMISSION STUCK IN NEUTRAL AND WILL NOT MOVE.
Oct 15, 2020
I INITIALLY BOUGHT THE 2011 DODGE DURANGO FROM GILLMAN NISSAN OF ROSENBERG TX. THREE MONTHS AFTER BUYING IT ALL OF THE ELECTRICAL ON THE VEHICLE WENT HAYWIRE WHILE DRIVING ON THE INTERSTATE AND STALLED OUT. MY HUSBAND LOOKED AT IT AND HAD IT TOWED TO GILLMAN NISSAN WHERE THEY DETERMINED IT WAS A POWERTRAIN ISSUE WHERE IT WAS SENT TO DODGE. AFTER IT WAS SENT TO DODGE THEY STATED THAT IT WASN'T A WARRANTY ISSUE AND FORCED MY HUSBAND TO PAY THE TOWING AND AN ADDITIONAL FEE OF $100 TO LOOK AT IT. LATER THEY STATED THEY COULD DIAGNOSE IT UNTIL THEY PUT AN ALTERNATOR IN IT FOR $1200, MY HUSBAND BEING A MECHANIC PUT A ALTERNATOR IN IT AND THEY REFUSED TO DIAGNOSE IT NOR FIX IT WITHOUT PAYING MORE. MY HUSBAND FILED COMPLAINTS WITH CHRYSLER CUSTOMER CARE WHERE THEY DID NOTHING AND KEEP STATING THEY SET UP APPOINTMENTS THAT WE DIDN'T SHOW UP ON EVEN THOUGH THAT WASN'T THE CASE, NO APPOINTMENTS WERE EVER MADE. NOW A MONTH LATER MY CAR STARTED ACTING CRAZY AGAIN, MY HUSBAND LOOKED AT IT AND DIAGNOSED IT AS THE TIPM BUT WHEN I CALLED DODGE THEY STATED THAT THERE'S A RECALL ON THE TIPM BUT THEY DON'T HAVE THEM IN STOCK AND IT WILL BE MONTHS BEFORE THEY EVER GET THEM. I AM NEEDING HELP HERE WITH THEY'RE DEFAULT DEFECT VEHICLES THEY'RE SELLING. *TR
Jan 11, 2015
DRIVING THROUGH TOWN, EVERY WARNING LIGHT CAME ON AND WIPERS STARTING GOING UNCONTROLLABLY. RPM STARTING DIVING TO 0 AND THEN BACK UP TO APPROPRIATE RPM FOR SPEED. OTHER DIALS AND NAV/MEDIA SCREEN ALSO STARTING FLASHING. TONES AND LIGHTS KEPT FLASHING ON AND OFF AND I IMMEDIATELY PROCEEDED THE FEW MILES DOWN THE STREET TO DROP IT OFF AT THE DODGE DEALERSHIP. VEHICLE WAS UP TO DATE ON ALL SERVICE AND RECALLS, EXCEPT THE FUEL PUMP RECALL WHICH WE WERE TOLD WE WERE IN LINE FOR BASED ON PARTS AND CAPACITY ISSUES. I SPENT $1300 TO REPLACE THE TIPM TO FIX 37 OUT OF THE 38 CODES, AND THEN ANOTHER $1300 FOR A NEW HEADLIGHT POWER MODULE (FOR THE LAST CODE) WHICH SHORTED OUT AND, PER THE MECHANIC, SHORTED OUT THE ORIGINAL TIPM (SINCE THEY ARE IN SERIES WITH NO PROTECTION BETWEEN). THE TIPM HOUSES ALL OF THESE POWER MODULES INTERNALLY, SO ONE BAD SHORT ON A SUBCOMPONENT CAN RUIN YOUR ENTIRE TIPM. THE RECALL ON THE FUEL PUMP POWER MODULE ADDS AN EXTERNAL COMPONENT FOR THIS SUBSYSTEM TO PROTECT IT FROM THESE TIPM FAILURES, BUT DOES NOT ADDRESS THE MAJOR TIPM SAFETY ISSUE! FROM RESEARCHING OTHER OWNERS' EXPERIENCES I WAS LUCKY THE ENTIRE VEHICLE DIDN'T SHUT DOWN ON ME WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE! I CAN'T BELIEVE THAT I HAD TO PAY FOR THESE COSTLY REPAIRS, AND ALL THIS DOES IS REPLACE THESE FLAWED COMPONENTS WITH THE SAME FLAWED COMPONENTS AGAIN. I HAVE TO GET RID OF THIS CAR AND SOAK UP A HUGE FINANCIAL LOSS TO DO SO BECAUSE THIS CAR IS A TICKING TIME BOMB AND I CAN'T ALLOW MY FAMILY TO RIDE AROUND IN IT SAFELY. *TR
Jan 07, 2015
VEHICLE WOULD NOT START AFTER SITTING FOR AN HOUR. THE CAR ALSO DID NOT RUN VERY WELL WHILE DRIVING. DEALER IS SAYING IT IS A FAULTY TIPM WHICH CONTROLS THE ELECTRICAL FEATURES OF THE VEHICLE. *TR
Oct 10, 2014
VEHICLE WAS PURCHASED ON 9/1/14 AND BEGAN EXHIBITING PROBLEMS IN FIRST FIVE DAYS. 9/3/14, THE CAR DID NOT START ON THE FIRST PUSH OF BUTTON, BUT STARTED ON THE SECOND ATTEMPT. ON 9/5/14, THE CAR WAS RUNNING AND IN PARK, I ATTEMPTED TO PUT THE CAR IN GEAR (DRIVE) AND IT BEGAN SHAKING SIDE TO SIDE. THE CAR DID NOT MOVE WHEN I PUSHED THE ACCELERATOR. I PUT IT BACK IN PARK AND HIT THE STOP BUTTON AND THE ENGINE TURNED OFF. IT STARTED ON THE NEXT ATTEMPT. ON 9/20/14, HAD A SIMILAR PROBLEM STARTING, BUT THIS TIME IT TOOK MULTIPLE ATTEMPTS AND THE ENGINE SPUTTERED A BIT AND EVENTUALLY SHUT OFF. I TRIED IT AGAIN AND IT WORKED. MY DAUGHTER ATTEMPTED TO START THE CAR THE SAME DAY AND HAD THE SAME ISSUE. 9/21/14 EXPERIENCE THE SAME ISSUES WITH THE CAR NOT STARTING. ON 9/22/14, I DROVE IT TO WORK AND IT STARTED FINE. UPON LEAVING WORK THE CAR FAILED TO START ON THREE ATTEMPTS, BUT EVENTUALLY STARTED. WHEN I STOPPED 15 MINUTES LATER THE CAR WOULD NOT START AGAIN. I PLACED ONE FOOT ON THE BRAKE AND I HIT THE ACCELERATOR AS I STARTED THE CAR AND IT WORKED. I DROVE HOME AND ATTEMPTED TO START IT AGAIN TO TAKE IT TO THE DEALERSHIP, BUT IT WOULD NOT START. AFTER SEVERAL ATTEMPTS IT FIRED UP, BUT BEGAN SHAKING REALLY HARD SIDE TO SIDE. I PUT IT IN DRIVE AND THE SHAKING WAS WORSE. I PUT IT BACK IN PARK AND THE CAR BEGAN SPUTTERING AND LURCHED FORWARD AS THE ENGINE SHUT DOWN. I WAS ABLE TO START IT A FEW MINUTES LATER AND DRIVE TO THE DEALERSHIP. IT HAS BEEN AT THE DEALERSHIP SINCE 9/22/14 AND THEY HAVE NOT BEEN ABLE TO FIX IT. I SPOKE WITH A CHRYSLER REPRESENTATIVE WHO INDICATED THAT A RECALL FOR THE FUEL PUMP RELAY WOULD GO INTO EFFECT ON 10/24/14. THE DEALERSHIP HAS ASKED ME TO TAKE THE CAR UNTIL THE RECALL IS IN EFFECT, DESPITE THE FACT THAT BOTH THEY AND CHRYSLER ARE ACKNOWLEDGING THE SAFETY DEFECT. I REFUSE TO PUT MY FAMILY AT RISK IN A CLEARLY UNSAFE CAR! *TR
Oct 01, 2014
ENGINE AND ENGINE COOLING
4 complaints
The contact owns a 2011 Dodge Durango. The contact stated that upon starting the vehicle, the engine overheated after idling for 10 minutes. A mobile mechanic arrived at the residence and replaced the upper and lower coolant hoses and the thermostat; however, the failure persisted, and the coolant reservoir was significantly hot. A second mechanic diagnosed that the head gasket had failed. The vehicle was not repaired. The vehicle was taken to another mechanic to be diagnosed. The used car dealer where the vehicle was purchased was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 260,000.
Sep 05, 2025
The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 50 MPH, the temperature gauge was rising and the vehicle was overheating. There was also an antifreeze odor coming from the vehicle. The contact pulled off the road safely and added antifreeze to the coolant reservoir, and then drove home. A local independent mechanic diagnosed that the radiator and thermostat had failed and needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 210,000.
Mar 08, 2022
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE. THE CONTACT PULLED INTO THE DRIVEWAY, LOOKED UNDER THE VEHICLE, AND NOTICED A LARGE PUDDLE. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE WATER PUMP GASKET AND BEARING HOUSING FAILED. THE WATER PUMP, COOLANT, AND THERMOSTAT WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 89,600. UPDATED 12/20/16*LJ
Oct 03, 2016
WHEN STARTING THE CAR, IT ACTS AS IF IT IS GOING TO START AND CONTINUES TO TURN OVER THEN SHUTS OFF. WE WERE ABLE TO GET IT HOME AFTER SEVERAL ATTEMPTS TO START IT. THE FOLLOWING DAY IT STARTED UP AS NORMAL. I DROVE IT TO RUN ERRANDS AROUND TOWN. THE FOLLOWING DAY I LOADED UP MY TWO SONS, AGES 3 AND 10 WEEKS IN THE CAR AND THE CAR WOULDN'T START AGAIN. I LET IT SIT AND THE FOLLOWING DAY IT SHUDDERED AND SHUT OFF TWICE BEFORE JUST ACTING LIKE IT WAS GOING TO TURN OVER WHILE THE RED LIGHTENING BOLT FLASHES ON THE DASH. NOW IT WONT START AT ALL. THE DEALERSHIP STATED I HAVE TO PAY OUT OF POCKET TO FIX IT BECAUSE THE RECALL ISN'T OUT YET. THEY ALSO REFUSED TO PAY FOR A RENTAL. THEY KNOW THIS IS AN ISSUE AND STILL REFUSE TO DO ANYTHING ABOUT IT. WHAT IF I HAD MY TWO KIDS IN THE CAR AND WAS STRANDED SOMEWHERE? THEY JUST DON'T CARE. I DON'T HAVE THE MONEY TO PAY FOR EVERYTHING UP FRONT AND WAIT TO BE REIMBURSED ONCE THE RECALL COMES OUT. NOW I'M STRANDED WITHOUT A VEHICLE FOR GOD KNOWS HOW LONG. THIS IS CRAP!!
Oct 16, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
MY 2011 DODGE DURANGO WAS IN PARK AND RUNNING WHEN MY FRONT WINDSHIELD WIPERS CAME ON, AND I COULD NOT SHUT THEM OFF. I ALSO CAME TO REALIZE MY STEERING WHEEL AND DASH ACCESSORIES WERE INOPERABLE (INCLUDING MY HORN AND BLINKERS). MY TRACTION CONTROL LIGHT CAME ON ALONG WITH FCW/ ACC SYSTEM FAILURE LIGHT. I BROUGHT MY DURANGO TO THE RAINBOW DODGE DEALERSHIP. THEY ADVISED ME THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. SINCE THEY DID NOT HAVE THE PART, I ORDERED THE PART MYSELF AND HAD IT REPLACED. CHANGING THE PART DID NOT FIX MY PROBLEM. I WENT BACK TO THE DEALERSHIP TO LET THEM KNOW I CHANGED THE PART, AND IT DID NOT FIX MY PROBLEM. I ASKED THEM HOW DID THEY KNOW IT WAS THE STEERING ANGLE SENSOR, AND WHAT DID THE SCANNER SHOW... THEY TOLD ME THAT THEY DID NOT PUT MY VEHICLE ON A SCANNER TO DIAGNOSE THE ISSUE. (WHICH THEY CHARGED ME $147 FOR THAT DIAGNOSIS.) I HAVE TO PLUG IN/PULL OUT MY WIPER FUSE TO USE WHEN NEEDED. I DO NOT HAVE BLINKERS OR A HORN. THIS SOUNDS LIKE A SIMILAR RECALL ON THE ESC IN THE 2013-2014 MODELS WHERE THERE IS A DEBRIS COVERING DISABLING PROPER CONNECTION TO MY TRACTION CONTROL SYSTEM. IT IS DANGEROUS TO BE DRIVING WITHOUT BLINKERS AND A HORN AND FAULTY WINDSHIELD WIPERS.
Apr 22, 2020
WHILE IN MOTION ON CITY STREET, FIRST MY RADIO WOULD TURN OFF ON ITS OWN, THEN THE BATTERY LIGHT CAME ON, THEN ALL THE SERVICE LIGHTS CAME ON FILLED BY MY ACCOUNT BLOWING OUT HOT AIR AND THEN MY CAR COMPLETELY SHUT OFF ON ME NOT ALLOWING ME TO REMOVE MY KEY OR PUT MY CAR ON NEUTRAL OR ALLOWING ME TO PUT ON THE HAZARD LIGHTS ON. IT FOLLOWED BY A BURNING SMELL UNDER THE HOOD.
Jun 20, 2016
I WAS DRIVING ON A MAJOR INTERSTATE (I-70) WHEN DASHBOARD LIGHTS STARTED FLASHING AND SIGNALS STARTED GOING OFF. SEAT BELT SIGNAL. AIRBAG SIGNAL. ABS LIGHT SIGNAL. I THEN LOST POWER STEERING. MY 12-YEAR OLD WAS WITH ME AND SCARED TO DEATH AS CARS WHIZZED BY AT 70 MPH. I LUCKILY WAS AT AN OFF RAMP AND TOOK IT AND MANAGED TO PULL OFF THE MAIN ROAD. CAR WOULD NOT TURNOVER WHEN I TRIED IT AGAIN. GOT TOWED TO A DEALERSHIP. BATTERY WAS REPLACED FIRST. THEN THEY HOOKED UP THE ALTERNATOR TO THE NEW BATTERY, AND THE ALTERNATOR DRAINED THE NEW BATTERY BY HALF IN A MATTER OF SECONDS. AND STARTED SMOKING PROFUSELY. DEALERSHIP REPLACED THE ALTERNATOR, WHICH WAS A 220 AMP. AFTER THE ALTERNATOR WAS REPLACED IT WAS DETERMINED THAT THE ALTERNATOR BLEW THE PCM, SO I HAD TO HAVE THE COMPUTER PCM REPLACED TOO. DEALER SAYS THERE MAY BE MORE ISSUES THAT ARISE FROM THE BAD ALTERNATOR. HE WAS SURPRISED MORE WIRES AND FUSES WEREN'T MELTED OR DAMAGED BECAUSE OF HOW BAD THE ALTERNATOR WAS. MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A 220 AMP. BUT ALL OF THE SYMPTOMS THEY DESCRIBE FOR THE 160 AMP ALTERNATOR IS WHAT I EXPERIENCED WITH MY CAR. I AM JUST THANKFUL MY SON AND I, NOR ANYONE ELSE, WAS HURT OR KILLED IN THIS INCIDENT. ALL ALTERNATORS NO MATTER WHAT AMP NEED TO BE RECALLED. THIS IS A TRUE SAFETY HAZARD!
Dec 04, 2015
DEFECTIVE TIPM. I'M POSTING THESE COMMENTS SHORTLY AFTER RECEIVING A CALL FROM MY LOCAL DODGE SERVICE CENTER ADVISING ME OF THE CAUSE OF MY VEHICLE NOT STARTING. IF THIS IS A PROBLEM THAT HAS BEEN EXPERIENCED BY MANY CHRYSLER OWNERS (TIPM), THEN I FIND IT SHAMEFUL THAT CHRYSLER HAS NOT IMPLEMENTED A FIX. FORTUNATELY I HAVE AN EXTENDED WARRANTY TO COVER THE REPAIR, BUT I DISLIKE HAVING TO USE IT FOR A KNOWN PROBLEM. UPDATED 4/24/2015 *JS
Jul 28, 2014
POWER TRAIN,ENGINE
4 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE AND WAS RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AT: TELEGRAPH CHRYSLER DODGE JEEP RAM,LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI, 734-947-2300. THE VEHICLE WAS ALSO TAKEN TO THE DEALER AT: SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY, LOCATED AT 32850 FORD RD, GARDEN CITY, MI, 734-421-5700. THE CONTACT STATED THAT NONE OF THE DEALERS WERE ABLE TO DUPLICATE THE FAILURE, SO THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 65,000.
Dec 27, 2017
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. THE VIN WAS NOT AVAILABLE.
Sep 29, 2016
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE GEARS SLIPPED INTO NEUTRAL WITHOUT WARNING. THE VEHICLE STALLED, BUT THE ENGINE WAS STILL RUNNING AND THE GEAR SHIFTED INTO NEUTRAL. ONCE THE TRANSMISSION SLIPPED, THE RPMS INCREASED. THE CONTACT WOULD HAVE TO SHIFT THE GEAR INTO DRIVE WHEN THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO LOCATE ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,800.
Jun 17, 2015
WAS TRAVELING 55 MPH THE ENGINE GOES FROM DRIVE MODE TO 4 ON THE DASH WITHOUT CHANGING THE GEAR SHIFT. CAME TO A STOP ON HILL VEHICLE WOULD NOT GO FORWARD WHEN APPLYING GAS PEDDLE HAD TO ROLL DOWN HILL TRIED TO MOVE VEHICLE FROM PARK TO DRIVE GEAR ON DASHBOARD SHOWED 4. STOPPED VEHICLE PLACED IT IN PARK THEN CHECKED IN NEUTRAL THEN WENT TO DRIVE BUT IT WOULD NOT SHOW DRIVE ON THE DASHBOARD DISPLAY SHOWS GEAR 4. TURNED VEHICLE OFF THEN STARTED VEHICLE BACK UP THE CHECK ENGINE LIGHT CAME ON MOVED GEAR SHIFT FROM PARK TO DRIVE BUT DASHBOARD DISPLAY SHOWS 4 IT WILL NOT SHOW DRIVE ON THE DASHBOARD DISPLAY BUT YOU CAN DRIVE THE VEHICLE IT DID NOT STALL. VEHICLE WAS PARKED UNTIL IT CAN BE TAKEN TO DEALER TO DETERMINE PROBLEM WHY THE CHECK ENGINE LIGHT IS ON WHY THE VEHICLE IS SHOWING 4 GEAR NOT DRIVE ON THE DASHBOARD DISPLAY. *TR
Jan 05, 2015
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
The dealership sold wrecked vehicle without fixing the engine only the body of vehicle was repaired. Engine failure truck cut off while in traffic almost hit another vehicle. Yes the vehicle was repaired @my own experiences, yes the engine light was on ps the vehicle was crash a second time @jerry ulm dodge 2966 N. Dale Mabry
Sep 09, 2021
MY VEHICLE HAS 69,000 MILES ON IT. IT IS VERY WELL MAINTAINED. RECENTLY I HAVE EXPERIENCED WHEN COMING TO A COMPLETE STOP THE VEHICLE FOR WHATEVER REASON SHUTS OFF. I HAVE TO PUSH THE IGNITION BUTTON TO RESTART THE VEHICLE AND IT RUNS FINE. IT'S SCARY TO THINK THAT YOUR VEHICLE CAN JUST SHUT IT'S OFF WITHOUT ANY WARNING. THE DEALERSHIP DOESN'T HAVE AN EXPLANATION AND THERE IS NO RECALL. HOWEVER; THERE ARE MULTIPLE PEOPLE VIA THE INTERNET THAT HAVE EXPERIENCED THIS SAME EVENT. I THINK FODGE SHOULD BE LOOKING INTO THIS ISSUE. FUEL RELATED..ELECTRICAL?? LOTS OF QUESTIONS, BUT SOMETHING NEEDS TO BE DONE!!! SCARED FOR MY SAFETY!!
Mar 18, 2019
I WAS DRIVING THE SUV IN ABOUT 30 DEGREE WEATHER ATTEMPTING TO ENTER THE HIGHWAY WHEN I LOST ALMOST ALL ENGINE POWER SIMULTANEOUSLY THE CHECK ENGINE LIGHT TRIPPED. LUCKILY THERE WERE NO VEHICLES BEHIND ME, I WAS ABLE TO MAKE IT TO THE NEXT EXIT. THE CODE TRIPPED WAS : PO6DD MOD $00 ENGINE OIL PRESSURE CONTROL CIRCUIT PERFORMANCE/STUCK OFF. IS THIS SAFE? AND DO THE ELECTRICAL ISSUES WITH THE OTHER MODULES HAVE ANY EFFECT ON THIS? *TR
Jan 16, 2015
EXTERIOR LIGHTING
3 complaints
JUST PURCHASED THIS DURANGO AND THE FIRST NIGHT MY HEADLIGHTS STARTED FLICKERING. SOMETIMES GO OFF FOR A HALF A SECOND WHILE DRIVING ON HIGHWAY AND IN CITY STREETS AND TURNING.
Mar 14, 2020
FOG LIGHTS WILL NOT WORK. WHEN YOU TURN R BLINK ON THE RIGHT FOG LIGHT BLINKS AND THE BLINKER DOES NOT. *TR
Nov 04, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN SHE TURNED ON THE FRONT PASSENGER'S SIDE SIGNAL, THE FRONT DRIVER'S SIDE AND THE FRONT PASSENGER'S SIDE FOG LIGHTS BLINKED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE FRONT PASSENGER'S SIDE HEADLIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE MILEAGE WAS 81,000.
Feb 19, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
IN THE LAST MONTH INCLUDING TODAY 10/28/2019 THE VEHICLE SHUT OFF ABRUPTLY IN MOTION LOST POWER STEERING AND POWER BRAKES ALL INTERIOR ACCESSORIES LIGHTS AND GAUGES REMAINED ON NO ACCELERATION VEHICLE HAD TO BE STOPPED PUT IN PARK AND RE STARTED AFTERWARDS EVERYTHING SEEMED FINE NO CHECK ENGINE LIGHT NO WARNINGS NOTHING WE WILL BE TRADING IT IN AS WE FEEL IT IS UNSAFE TO DRIVE WITH OUR CHILDREN
Oct 28, 2019
WHEN DRIVING MY CAR THE ALTERNATOR FAILED AND STARTED SMOKING WITHOUT WARNING. THE CAR LOST ALL POWER LUCKILY I WAS ABLE TO COST TO SAFELY AND GET OFF THE ROAD. MY PROBLEM IS I SEEN A RECALL FOR THIS VERY ISSUE BUT MY VIN WAS NOT IN THE RECALL. THIS IS COMPLETELY UNACCEPTABLE AS MY FAILURE WAS EXACTLY WHAT THE RECALL IS FOR. NOT ONLY DID MY ALTERNATOR SHORT OUT AND ALMOST CATCH FIRE IT FRIED MY PCM. NOW IT SITS IN THE SHOP AND IS COSTING ME ALMOST $1500 TO FIX. HOW IS IT OK FOR THEM TO ONLY RECALL SOME CARS AND MINE HAS THE EXACT SAME SAFETY RECALL BUT MY VIN IS NOT COVERED
Aug 12, 2017
I WAS DRIVING IN THE CITY ON A VERY BUSY STREET WHEN THE CAR MADE A WEIRD SIREN NOISE; THEN MY SEATBELT LIGHTS WENT OFF, MY PARK ASSIST STARTED FLASHING, MY TRACTION CONTROL OTHER LIGHTS WERE FLASHING, THE RADIO FLASHED OFF AND ON, THEN WENT OUT. THEN MY WIPERS WENT ON, AND THEN I LOST POWER STEERING, BRAKES WERE NOT WORKING, AND THE CAR SLOWLY DIED. MY HAZARDS DIDN'T EVEN WORK, SO I ALMOST CAUSED AN ACCIDENT. MY CAR DIED IN THE MIDDLE OF A VERY BUSY STREET AND I HAD NO HAZARDS TO WARN ANYONE! A VERY SCARY SITUATION TO HAVE ESPECIALLY WITH YOUR 12-YEAR-OLD DAUGHTER IN THE CAR.
Mar 06, 2017
VEHICLE SPEED CONTROL,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT HE WAS SWERVING FROM LANE TO LANE TO IGNORE FROM HITTING ANOTHER VEHICLE HOWEVER, CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS NO INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000. *DT *DT *TR *DT *TR
Aug 19, 2019
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, A STRANGE RESISTANCE WAS FELT IN THE ACCELERATOR PEDAL WHILE THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHILE AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT A FIRE WAS OBSERVED COMING FROM UNDER THE FRONT OF THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,303.
Feb 02, 2016
ENGINE LIGHT COMES ON, FCW LIGHT COMES ON, RPM'S RUN HIGH AND CAR ACCELERATES ON ITS OWN. MUST RIDE THE BRAKE AND BE EXTREMELY CAREFUL WHEN THAT HAPPENS AS CAR TRIES TO JUMP/ACCELERATE ON ITS OWN. WORRY THAT THIS WILL CAUSE ACCIDENT. CAR HAS BEEN IN AND OUT OF REPAIR SHOP ON THREE OCCASIONS AND PROBLEM STILL NOT FIXED. DEALER DOES NOT KNOW WHAT IS WRONG OR HOW TO FIX. HAVE CONSULTED CORPORATE AND PUT THE WORD OUT TO OTHER DEALERS BUT TO NO AVAIL. JUST GOT CAR BACK AGAIN AFTER DEALER HAVING FOR THE ENTIRE DAY AND PROBLEM STARTED UP AGAIN. PLAN ON WRITING TO MANUFACTURER AND REPORTING CAR UNDER LEMON LAW. *TR
Nov 06, 2012
STEERING
3 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK DUE TO THE POWER STEERING LINES THAT HAD FRACTURED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING LINES NEEDED TO BE REPLACED. THE DEALER (BOB BRADY AUTO MALL, 4025 E BOYD RD, DECATUR, IL 62521, (217) 876-3800) WAS CONTACTED TO ORDER THE PART. THE MANUFACTURER ISSUED ONE TSB FOR THE EPS, BUT THERE WAS NO STEERING RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mar 16, 2018
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHEN THE VEHICLE REACHED 70 MPH THE FRONT END BEGAN TO SHAKE. DURING A ROAD FORCE BALANCE TEST THE DEALER STATED THE FAILURE WAS A CHARACTERISTIC OF THE VEHICLE. AN INDEPENDENT MECHANIC PERFORMED AN ALIGNMENT WHICH REDUCED THE SHAKING, BUT DID NOT CORRECT THE PROBLEM. THE CONTACT STATED THE PROBLEM WAS DUE TO THE ALL WHEEL DRIVE FEATURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 22,000. *TR
Jun 17, 2013
WHILE DRIVING MY 2011 DODGE DURANGO, THE STEERING WHEEL STARTED SHAKING VIOLENTLY AND PULLING THE VEHICLE TO THE RIGHT CAUSING ME TO MOMENTARILY LOSE CONTROL OF THE VEHICLE AND ALMOST CRASHING INTO A PARKED VEHICLE. I HAVE HAD THIS UNSAFE ISSUE WITH THE STEERING WHEEL SHAKING SINCE THE VEHICLE WAS PURCHASED BACK ON 6/10/11 WITH THE DEALERSHIP AND DODGE NOT ABLE TO DIAGNOSE AND FIX THE ISSUE. HAVING A CASE WITH CHRYSLER/DODGE SINCE BACK IN JUNE, THEY HAVE NOW TOLD ME THAT THIS IS A NORMAL CHARACTERISTIC OF THE VEHICLE. HAVEN DRIVEN 3 OTHER 2011 DURANGOS, 2 ALSO EXHIBITED THE STEERING WHEEL SHAKE WHILE 1 DID NOT WHICH SHOWS THIS IS NOT A CHARACTERISTIC OF THE VEHICLE BUT INSTEAD A POSSIBLE DEFECT THAT NEEDS TO BE INVESTIGATED TO DETERMINE THE PROBLEM AND TO FIX IT. *TR
Aug 12, 2011
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
3 complaints
TAMARA RECALL VEHICLE WON'T START WIPER KEEP GOING ON AND THEY ARE OFF IT HAS A BAD TIPM THE BRAKE SYSTEM MAKES A LOT OF NOISE.
May 09, 2017
MY VEHICLE PUSH TO START SYSTEM STICKS AND THE VEHICLE TAKES LONG ATTEMPTING TO START. MY VEHICLE WHILE DRIVING HAS GONE DEAD ON ME ALTHOUGH THE DASH IS STILL LITE RADIO PLAYING. THE STEERING WHEEL STIFFENS AND THE BRAKES GET HARD. I HAVE TO STRUGGLE TO PULL OVER AND STOP IN ORDER TO PLACE THE CAR BACK IN NEUTRAL OR PARK IN ORDER TO START IT AGAIN. IT HAS STALLED WHILE IN MOTION, WHILE SLOWING DOWN FOR A RED LIGHT, WHILE MAKING A TURN. I HAVE HAD SEVERAL NEAR MISSES OF OTHER CARS, CURBS, AND DITCHES. I USE THIS CAR EVERY DAY TO TRANSPORT MYSELF AND MY CHILDREN. I HAVE HAD THIS CAR TO THE DEALERSHIP NUMEROUS TIMES, HAVE HAD THE TIPM BYPASS AND THE CAR STILL HARD STARTS AND STALLS DESPITE THE RECALLS. I AM TOTALLY DISAPPOINTED WITH THIS SITUATION THAT IS A DEFINITE HAZARD. MOST RECENT COMPLAINT, MY CAR HAS BE IDLING HIGH AND NOW FINALLY IT OVERHEAT AND THE WATER PUMP HAS TO BE REPLACED. I AM TOTALLY DISAPPOINTED.
Apr 27, 2016
I TRIED FOR 7 MONTHS TO GET THE BRAKE RECALL DONE ON MY TRUCK. THE AWD DID NOT WORK AS IT SHOULD DURING A SNOW STORM.. THEN THE RECALL WAS RECIEVED AND NONE OF THE DEALERS WANTED TO REPAIR THE RECALL. THEY KEPT TELLING ME THEY HADNT RECEIVED THE PARTS. THEN THERE WAS A FUEL TYPE RECALL, A RECALL THAT THE ENGINE COULD SHUT OFF AND SOME ELECTRICAL ISSUE THAT COULD CAUSE A FIRE.. AGAIN I COULDNT GET ANY OF THESE REPAIRED. THEN ON THE NIGHT BEFORE THANKSGIVING 2014 MY HEAT WENT. ON FRIDAY 11/28/14 I TRIED 3 CHRYSLER DEALER SHIPS TO GET THE HEAT FIXED AND SCHEDULE TIME FOR THE RECALL. ONE DEALERSHIP TOLD ME I WAS AT THE BOTTOM OF THE LIST BECAUSE I DIDNT PURCHASE THE TRUCK FROM THEM. I ENDED UP TRADING IN THE TRUCK FOR A NISSAN PATHFINDER ON THAT DAY. AND ALMOST A MONTH LATER I RECEIVED A BILL FROM A CHRYSLER DEALER SHIP WHO HAD FINALLY COMPLETED THE RECALL WORK EXPECTING 165.00 FROM ME. I AM SO FINANCIALLY RUINED FROM THIS.
Jul 29, 2015
STEERING,ELECTRICAL SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED ON AND OFF. THE VEHICLE HESITATED TO ACCELERATE AND, WHEN MAKING LEFT AND RIGHT TURNS, THE STEERING SEIZED. THE CONTACT COASTED OVER TO A MAIN ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,045.
Mar 11, 2016
WHEN IGNITION ON, SITTING IN VEHICLE LISTENING TO FM RADIO STATION, OVERHEAD REAR ELECTRIC HATCH BUTTON WAS PRESSED AND HATCH OPENED. JUST AFTER OPENING REAR HATCH, PASSENGER DOOR WAS OPENED. IMMEDIATELY AFTER DOOR OPENED, RADIO AND DOME LIGHT SHUT OFF FOR 2 SECONDS AND CAME BACK ON TO 530AM. A FEW SECONDS LATER, SMELLED ELECTRICAL SMOKE. MINUTE OR TWO LATER, SAW GLOWING WIRE UNDER FLOOR CARPET BETWEEN FIREWALL AND FRONT PASSENGER SEAT. EVENTUALLY TURNED INTO FIRE TOTALING VEHICLE. IN THE PERIOD APPROX. 2 MONTHS TO THIS, POWER STEERING WENT OUT FOR 3-5 SECONDS 3 TIMES AND RADIO WENT OFF FOR 2-3 SECONDS ABOUT 5 TIMES. VEHICLE COMPLETELY STOCK, ALL SERVICES PERFORMED BY DEALERSHIP. *TR
Dec 02, 2012
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL AND RADIO FAILED. MOMENTS LATER, THE POWER STEERING ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.
Mar 15, 2012
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
2 complaints
Vehicle became unresponsive on the highway due to 220 amp Alternator overheating and frying the PCM as a result. Same exact issue as recall item T36.
Jun 05, 2022
The contact owns a 2011 Dodge Durango. The contact stated that while driving at various speeds, the vehicle would independently stop as the forward collision avoidance warning light would illuminate on the instrument panel. The contact then received notification of NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM) and took the vehicle to a dealer for the recall repair. Upon return of the vehicle, the contact stated that the failure recurred on three separate occasions. The contact took the vehicle back to the dealer where they were unable to diagnose the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.
May 28, 2021
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
MY CAR GETS STUCK IN 4LOW WHEN IN AWD. CAR STALLS ALL THE TIME THEY HAVE NOT FIXED THAT RECALL AS OF YET. MY CHECK ENGINE COMES ON AND TIRE SENSORS TO 0 ON ALL SIDES WHEN TIRES ARE FINE. I CAN'T TURN LEFT OR RIGHT WITHOUT CLUNKING JERKING. DODGE DEALER KNOWS THE TRANSFER CASES HAVE ISSUES BUT NO RECALLS. THE DODGE FORUM IS FULL OF COMPLAINTS ABOUT SAME ISSUE HAPPENING TO LEAST 20 OTHERS I HAVE SEEN SO FAR. I'M BEING CHARGED ABOUT $5000 TO CHANGE TRANSFER SWITCH AND CASE NOW. BUT WITH SO MANY OF US WHY HASN'T THIS BEEN RECALLED. I THINK THE WHOLE PROBLEM IS OUR COMPUTERS ARE FAULTY. I HAVE ALL KINDS OF LIGHTS FLASHING UP AT TIMES FOR NO REASON AND NO CODES ARE FOUND WITH CEL ON. I WAS DRIVING OUT OF A STORE CAR PARK WHEN LIGHT FLASHED AND CAR GOT STUCK IN 4LOW NOW I LIVE ONLY TO GET TO IS FROM A HIGHWAY AND WHEN THAT IS 55MPH AND I CAN ONLY GO 20MPH WITH WIDE TURNS WE HAVE AN ISSUE.
Aug 07, 2020
ON AUGUST 19TH I WAS DRIVING WITH MY KIDS WHEN ALL OF A SUDDEN ALL THE WARNING LIGHTS ALONG WITH MY SEATBELT WARNING LIGHTS STARTED TO GO ON AND OFF. MY RADIO AND MY CONTROL PANEL STARTED TO TURN ON AND OFF ON ITS OWN. ALSO THE AC STOPPED WORKING, IT SOUNDED LIKE IT WAS RUNNING BUT NO AIR FLOW WOULD COME OUT. THEN I BEGAN TO HAVE NO ACCELERATION. WE RESEARCHED THAT THERE WILL BE A RECALL ON THE ALTERNATORS FOR MY 2011 DURANGO BUT BECAUSE NOTHING HAS BEEN RELEASED DODGE TOLD US WE ARE ON OUR OWN. THIS COULD HAVE CAUSED AN ACCIDENT AND I HAD NO WARNING ABOUT WHAT COULD HAPPEN. THIS IS A BIG SAFETY CONCERN ESPECIALLY WHEN THIS IS OUR FAMILY CAR AND MY KIDS ARE WITH ME IN THE VEHICLE.
Aug 21, 2017
UNKNOWN OR OTHER,ENGINE
2 complaints
TRANSMISSION COOLER IS LEAKING TRANSMISSION FLUID EVERYWHERE AND THE TRUCK LOST POWER ON THE HIGHWAY IN RUSH HOUR TRAFFIC THE ENGINE STARTED TO REV AND THE TRUCK JUST SLOWED TO A STOP WITH SEMI TRUCKS FLYING PAST IN THE MIDDLE OF THE HIGHWAY
Dec 12, 2019
FOR THE PAST 4 YEARS THE CAR WILL AUTOMATICALLY STOP WHILE DRIVING ON THE FREEWAY AND IN THE STREET. I HAVE TAKEN THE CARE TO THE SHOP AND THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR, BUT THE CARE STILL STALL WHEN DRIVING.
Sep 05, 2018
STEERING,ENGINE
2 complaints
THIS PROBLEM HAS HAPPENED MULTIPLE TIMES ALREADY NOT EVERYDAY BUT I WOULD SAY AT LEAST 4-5 TIMES A YEAR. WE ARE DRIVING JUST NORMAL DOWN THE HIGHWAY AND VEHICLE SHUTS OFF WE HAVE NO STEERING LOSE ALL POWER HAVE TO COME TO A STOP AND RESTART VEHICLE. THE MOST RECENT TIME THIS HAS HAPPENED LUCKILY WE WERE AT A STOP LIGHT AND ENGINE JUST SHUT OFF. WE HAVE TAKEN IT TO A MECHANIC PUT HIS SCAN TOOL ON IT NOTHING CAME UP. BATTERY IS BRAND NEW HAS BEEN TESTED ALTERNATOR TEST GOOD. MECHANIC SUGGESTED COMPUTER PROBLEM. THIS IS A SAFETY HAZARD DODGE NEEDS TO LOOK INTO.
Jun 06, 2019
AT RANDOM TIMES THE ENGINE WILL JUST SHUT DOWN AND I HAVE NO POWER STEERING AT ALL. IT HAS HAPPENED OVER 15 TIMES NOW GENERALLY WHEN I COME TO A FULL STOP AND ALSO WHEN I AM TAKING A RIGHT HAND TURN AT SLOW SPEEDS. *TR
Jul 02, 2013
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
I AM FILING A COMPLAINT OR THE PEOPLE HANDLING THE RECALL REIMBURSEMENT. I SENT IT IN ON SEPT 7TH AND NOW 90 DAYS LATER, 12 CALLS, PUT ON HOLD FOR 30 MINS EACH, AND NO ONE KNOWING ANYTHING. STILL NO ANSWER ON MY REFUND. WAS TOLD ON DAY 88 THAT THEY NEEDED SOMETHING ELSE AND NOW NO ONE CAN EVER ANSWER WHAT IT IS THEY NEED. SUPPOSEDLY THE CK IS CUT BUT NOT MAILED AND IT HAS BEEN LIKE THAT SINCE NOV. I ALSO SENT IN PAPER WORK FOR MY PCM WHICH THEY WERE NOT ABLE TO FIND AND I JUST GAVE UP ON THAT 1500 DOLLAR REPAIR. MY PCM HAS WENT OUT SEVERAL TIMES AND ITS ONLY WHEN SOMETHING GOES OUT ON MY CAR. HOWEVER I AM TRYING TO GET THE PROBLEM SOLVED ON GETTING MY REFUND FOR THE RECALL FIRST. IT HAS BEEN A NIGHTMARE WITH DODGE. NEVER TALK TO MORE PEOPLE THAT PLACED YOU ON HOLD AND DO NOT KNOW ANYTHING. PLEASE HELP THEY JUST GIVE YOU THE RUN AROUND.
Dec 10, 2018
2011 DODGE DURANGO RECALL# 14V634000, ELECTRICAL SYSTEM, ALTERNATOR. THE TRUCK WAS IN MOTION ON A BUSY CITY STREET AND STOPPED ABRUPTLY. THE ENTIRE COMPUTER SYSTEM WENT OUT, CAUSING THE ALTERNATOR, AND THE BATTERY TO BE DISABLED. DODGE REFUSED TO REIMBURSE FOR THE 2K WE PAID IN REPAIRS.
Sep 29, 2016
ELECTRICAL SYSTEM,INTERIOR LIGHTING,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER (SWOPE CHRYSLER DODGE JEEP RAM, 1012 N DIXIE AVE, ELIZABETHTOWN, KY 42701) WAS CONTACTED AND STATED THAT THEY COMPLETED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). UPON LEAVING THE DEALER AND CONDUCTING HER OWN RESEARCH, THE CONTACT FOUND THAT THE RECALL REPAIR COULD NOT BE COMPLETED WITHIN THE 15 MINUTE TIME FRAME AFTER DROPPING OFF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE RECALL WAS STILL OPENED PER THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jul 24, 2018
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mar 27, 2017
STRUCTURE
2 complaints
REAR BOLT THAT ATTACHES ELECTRIC LIFT STRUT SHEERED OF AND THE REAR LIFTGATE SLAMMED DOWN ON MY HAND.
May 24, 2018
THE LIFT GATE WILL NOT STAY OPEN. IT HAS INJURED A NUMBER OF PEOPLE.
Nov 26, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLINER CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) DUE TO EXTENSIVE DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE, BUT THE CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Oct 12, 2017
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STERLING DODGE (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241) WAS CONTACTED, BUT WAS UNABLE TO REMEDY THE VEHICLE DUE TO THE LIMITED QUANTITIES OF PARTS BEING SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Oct 05, 2017
STEERING,SERVICE BRAKES,ENGINE
2 complaints
WHILE ON THE HIGHWAY I A CHECK BATTERY LIGHT APPEARED ON MY DASH, I PLANNED ON CHECKING INTO IT AT THE UPCOMING GAS STATION WHICH WAS ABOUT 3 MILES AWAY, AS I APPROACHED THE OFFRAMP TO THE GAS STATION ALL KINDS OF CHECK ENGINE LIGHTS AND ABS AND YOU NAME IT STARTED SHOWING IN MY DASH FOLLOWED BY THE WIPERS AND NEXT THING YOU KNOW THE CAR DIES OUT. LUCKY FOR ME THERE WAS NO VEHICLE IN FRONT OF ME BECAUSE I COULD NOT STEER OR BRAKE BECAUSE IT WAS VERY HARD OR LOCKED, I MANAGED TO PULL OVER JUST BEFORE THE GAS STATION AND SENSED THE SMELL OF BURNED WIRE, I NOTICED I WAS NOT COMPLETELY OFF THE ROAD SO I TRIED PUTTING VEHICLE IN NEUTRAL BUT IT WAS LOCKED IN PARK, ALSO MY KEY WAS STUCK IN THE IGNITION. LOCAL MECHANIC CHANGED THE BATTERY FIRST AND STILL HAD THE CHECK BATTERY LIGHT ON SO HE RECCOMENDED A NEW ALTERNATOR AS WELL WHICH I BOUGHT IMMEDIATELY, 900.00 LATER HERE I SIT WITH NEW ALTERNATOR AND BATERRY BUT STILL THE SAME PROBLEM WITH VEHICLE STALLING AND CHECK BATTERY LIGHT ON. DEALER SAYS MY VEHICLE IS NOT IN THE P60 RECALL EVEN THOUGH I HAVE/HAD THE SAME 160 AMP ALTERNATOR AS THE RECALLED VEHICLES. THIS IS A SERIOUS ISSUE WHICH CAN BECOME DEADLY IF NOT FIXED ASAP. IM SURE OF ONE THING, NEVER IN MY LIFE WILL ME OR MY FAMILY BUY A DODGE AGAIN.
Apr 12, 2016
THE VERY FIRST TIME WAS WHEN I WAS SLOWING DOWN FROM ABOUT 50MPH AT A CORNER IN ORDER TO TAKE A RIGHT HAND TURN, ABOUT HALFWAY THROUGH THE 90 CORNER I FEEL THAT THE STEERING HAS STIFFENED. LOOKING DOWN, I SEE THAT THE TACHOMETER NOW READS 0, AND THE ENGINE HAS DIED. I CANNOT SIMPLY SLIP IT INTO NEUTRAL AND THEN RESTART IT BECAUSE OF THE CAR HAS A KEYLESS PUSHBUTTON AND THE START BUTTON ONLY WORKS WITH THE DRIVE IN PARK. I THEN HAVE TO ARMSTRONG IT THROUGH THE REST OF THE CORNER. AS I FINISH UP THE TURN TO WHERE I CAN SAFELY STOP AND RESTART, I THEN PUSH THE BRAKES ONLY TO FIND THAT THEY ARE NOW TOTALLY STIFF BECAUSE THERE IS NOW NO VACUUM LEFT TO ASSIST. I END UP COSTING TO A STOP. THE CAR ALWAYS RESTARTS WITHOUT ANY PROBLEM. THIS PROBLEM HAS PERSISTED AND HAS HAPPENED AT LEAST 20 TIMES SINCE. IT IS ALWAYS IS WHEN SLOWING DOWN FROM ANYWHERE FROM 60 TO 30 MPH AND BEGINNING TO TAKE A RIGHT TURN. I HAVE NEVER SEEN THIS HAPPEN WHEN DOING A LEFT, BUT THERE ARE NOT TO MANY CHANCES TO DUPLICATE THIS SCENARIO DOING A LEFT. WE HAD THE ONE RECALL FOR THE FUEL PUMP DONE SO THAT SHOULD NOT BE IT. WE HAVE COMPLAINED ABOUT THIS TO NUMEROUS DODGE DEALERS AND THEY HAVE DONE NOTHING. ONE SERVICE WRITER SAID THAT HE KNEW OF THE PROBLEM, KNEW THAT THE FUEL PUMP RECALL WAS NOT FIXING IT AND THAT THERE WAS GOING TO BE ANOTHER RECALL TO FIX THE PROBLEM. WHEN THIS HAPPENS UNEXPECTEDLY AS YOU ARE GOING 25 MPH IN A TRAFFIC ROUNDABOUT, IT IS ALL YOU CAN DO TO TRY TO STEER THROUGH THE REST OF THE TRAFFIC CIRCLE, ONLY TO FIND THAT YOUR POWER BRAKES ARE FAILED AS YOU TRY TO STOP TO RESTART. THIS IS A VERY SERIOUS DEFECT THAT NEEDS IMMEDIATE ATTENTION, SOMEONE IS GOING TO BE KILLED WITH THIS HAPPENING, EITHER THE OCCUPANTS OF THE CAR, OR THE PUBLIC. WE ALSO HAVE A 2011 JEEP GRAND CHEROKEE AND IT IS DOING THE EXACT SAME THING, BUT MORE BECAUSE IT IS DRIVEN MORE.
Aug 01, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
2 complaints
PURCHASED NEW 2011 DODGE DURANGO IN 2011, I WASL DRIVING TO WORK THIS WEEK LOCALLY AND DEC 22,2015 BATTERY LIGHT CAME ON. BEFORE THE LIGHT CAME ON I WAS DRIVING WITH KIDS IN THE CARD AND SMELLED BURNING IN CAR THOUGHT IT WAS EXHAUST FROM OUTSIDE TRAFFIC. ANOTHER DAY MY MOM WAS IN THE CAR WITH ME GOING SHOPPING AND SHE SAID SHE SMELLED SOMETHING BURNING. BATTERY WENT BECAUSE ALTERNATOR WAS BAD AS PER THE AUTO PLACE THE WIRES WERE BURNED ACCORDING TO AUTOPLACE ALTERNATOR BAD,I CONTACTED DODGE AND PROVIDED RECEIPT COPIES FROM THE AUTO PLACE THAT THE ALTERNATOR WAS BAD BUT THEY SAID BECAUSE WARRANTY WAS UP AT 36,000 MILES THEY WONT REIMBURSE ME AND THERE WAS NOTHING THEY COULD DO BUT TO MAKE A COMPLAINT TO NHTSA. THIS NEEDS TO BE RECALLED, I HAVE SEEN OVER 400 COMPLAINTS AND SAFETY ISSUES, HOW MANY PEOPLE DO THEY WANT TO GET INJURED BEFORE THEY RECALL? DEALERSHIP IS NO LONGER AROUND. IF DOES NOT GET RECALLED I WILL MAKE SURE TO TURN THIS ONE BACK AND NEVER PURCHASE FROM DODGE AGAIN AND WILL CONTACT THE MEDIA TO EXPOSE DODGE FOR PUTTING NOT RECALLING THIS ALTERNATOR AND PUTTING THE SAFETY OF FAMILIES IN HARMS WAY. I HOPE NOTHING ELSE HAPPENS, I AM ALWAYS IN THE TRUCK WITH MY KIDS AND I AM REALLY NERVOUS DRIVING MY TRUCK NOW AND WORRIED IF SOMETHING ELSE IS GOING TO HAPPEN WHEN WE ARE IN THE CAR. THIS SHOULD HAVE NEVER HAPPENED TO A BRAND NEW TRUCK. I HAVE HAD USED CARS LONGER THAN THIS AND NEVER ONCE HAD A PROBLEM WITH ANY ISSUES WITH THE CARS. THIS IS A SERIOUS MATTER AND HOPE IT CAN BE TAKEN CARE OF IMMEDIATELY.
Jan 08, 2016
I WAS ON MY WAY TO WORK TODAY WHEN I NOTICED A BURNING SMELL AND THEN THE BATTERY LIGHT CAME ON. DUE TO HEAVY TRAFFIC I COULDN'T PULL TO THE SIDE. I GOT FARTHER DOWN THE ROAD AND HEARD A LOUD WHINING NOISE. WHEN I ARRIVED AT WORK I CONTACTED THE LOCAL DODGE DEALERSHIP TO SPEAK WITH THE SERVICE DEPARTMENT ABOUT THIS INCIDENT. I WAS TOLD THAT IT SOUNDS LIKE THE ALTERNATOR BUT THAT MY VEHICLE WAS NOT COVERED IN THE RECENT RECALL SINCE I HAVE THE 180AMP ALTERNATOR. THE RECALL WAS ONLY FOR THE 160 AMP ALTERNATORS. I WAS SHOCKED SINCE MY VEHICLE ONLY HAS 61,000 MILES ON IT. RESEARCHING THIS PROBLEM ONLINE I FOUND NUMEROUS COMPLAINTS FROM PEOPLE HAVING THE SAME IDENTICAL PROBLEM WITH THE 180AMP ALTERNATOR (WITH THE SAME MAKE MODEL AND YEAR) THAT CAUSED THE RECALL OF THE 160AMP ALTERNATORS. I HAVE CONTACTED DODGE TO SEE IF THEY WOULD STAND BY THEIR PRODUCT AND DO THE RIGHT THING CONCERNING THIS. ONCE AGAIN THEY HAVE FAILED ME. CONSUMERS ARE REPORTING AN AVERAGE OF $1400 TO HAVE THE ALTERNATOR REPLACED WITH NO RECALL OR WARRANTY. I HAVE 4 PICTURES OF MY SOOT COVERED ALTERNATOR ( I AM A FIREFIGHTER I KNOW WHAT ELECTRICAL SOOT LOOKS AND SMELLS LIKE). THIS IS VERY CONCERNING TO THINK I COULD LOSE MY DURANGO COULD CATCH FIRE, LOOSE POWER AND STALL IN TRAFFIC, CAUSE AN ACCIDENT OR HAVE MY WIFE STRANDED ON THE SIDE OF THE ROAD DUE TO THIS.
Aug 03, 2015
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
2 complaints
WHILE DRIVING, THE CAR WILL ABRUPTLY SPEED UP AND SLOW DOWN WITHOUT ANY PRESSURE OR CHANGE IN MOVEMENT ON THE GAS PEDAL. THIS HAS HAPPENED NUMEROUS TIMES SINCE ABOUT EARLY 2012. I HAD A REPAIR DONE ON THE CAR BY THE DEALERSHIP AS PART OF MY WARRANTY NOW THESE PROBLEMS HAVE MADE A REAPPEARANCE. ALONG SIDE SUDDEN SPEED CHANGES WITHOUT ME TOUCHING ANYTHING, I HAVE HAD TWO PREVIOUS INCIDENTS OF THE CAR (WHILE DRIVING!) TURNING ON ALL ERROR INDICATORS (CHECK ENGINE LIGHT, HIGH BEAM, HAZARD LIGHTS, TIRE PRESSURE ETC) AND WIPER BLADES SIMULTANEOUSLY. THESE WERE VERY SCARY INCIDENTS, TOO SCARED TO DRIVE TO THE DEALERSHIP I RETURNED TO MY HOUSE (WENT TO DROP MY SON OFF TO GET A HAIR CUT) AND CALLED THE DEALERSHIP IN WHICH MY VEHICLE WAS TOWED THE NEXT DAY. I HAVE ALSO HAD PROBLEMS WITH THE FOB TECHNOLOGY IN THE KEYLESS START OF THE CAR WHERE I WOULD PUT MY PURSE IN THE BACK SEAT OF THE CAR, CLOSE THE DOOR AND ALL DOORS LOCK AND WILL NOT UNLOCK, THEN I HAVE TO ONCE AGAIN CALL THE DEALERSHIP AND WAIT FOR THEM TO ASSIST ME. ONE OF THE MAIN REASON I BOUGHT THIS CAR IS BECAUSE I WAS ASSURED KEYS LOCKED IN THE CAR WOULD NEVER HAPPEN, HOWEVER I HAVE HAD IT HAPPEN TO ME MORE THAN ALL MY OTHER CARS IN THE PAST. NOW I HAVE A SMALL CHILD WITH ME AND ALONG SIDE THESE RECENT REOCCURRENCE OF SERIOUS ISSUES WITH MY CAR AND BIG RECALL BY FCA, NO LONGER DO I FEEL SAFE DRIVING.
Jul 27, 2015
MY 2011 DODGE DURANGO STARTED HAVING STARTING PROBLEMS IN SEPT. OF 2014 AND THE PROBLEM BECAME WORST OVER THE NEXT SEVERAL WEEKS. ON OCT. 22, 2014 THE VEHICLE DIDN'T START AND HAD TO BE TOW IN FOR SERVICE. I THE WAS TOLD ABOUT THE TIPM PROBLEM AND THAT NO PARTS ARE AVAILABLE AND NO DATE FOR DELIVERY. EVERY DAY I HAVE TALKED TO CHRYSLER AND THE DEALERSHIP WITH NO FUTURE OF RESOLVING ISSUE. *TR
Nov 04, 2014
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
MY WIFE WAS DRIVING ALONG WITH MY 3 KIDS. CAR BURST INTO FIRE WITHIN SECONDS.RIGHT SIDE JUST INSIDE THE FENDER. *TR
Feb 16, 2015
THE POWER LIFTGATE OPENED THEN PROMPTLY FAILS AND COLLAPSES WITH NO RESISTANCE OR WARNING ON THE OCCUPANT. THE INCIDENT HAS RE-OCCURRED OVERTIME SINCE THE INITIAL PROBLEM WAS IDENTIFIED AND CAUSED MINOR INJURY TO RELATED PARTY. POWER LIFT GATE WILL MAKE CAUTION NOISE ON THE WAY UP BUT WHEN REACHING PINNACLE AND SHOULD STOP, PROCEEDS TO SLAM DOWN WITH FULL WEIGHT AND FORCE. *TR
Jan 03, 2015
SERVICE BRAKES, HYDRAULIC
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR NINE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Sep 19, 2014
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V15400 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jul 23, 2014
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/14*CN
Sep 10, 2014
2011 DODGE DURANGO. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE. *SMD THE CONSUMER TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS IN JUNE PURSUANT TO A RECALL NOTICE HE RECEIVED IN THE MAIL. EACH DEALERSHIP INFORMED THE CONSUMER, THEY HAD HEARD NOTHING FROM CHRYSLER ABOUT THE RECALL, AND THEY DID NOT HAVE THE NECESSARY PARTS FOR THE RECALL. *JB
Aug 12, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
WHEN ATTEMPTING TO USE THE PUSH BUTTON IGNITION TO START THE VEHICLE, THE VEHICLE CRANK OVER TO START AND THEN STUTTER OUT OR CRANK TO START AND GET STUCK CRANKING UNTIL OPERATOR SHUT IT DOWN- SOMETIMES WOULD NOT SHUT DOWN IMMEDIATELY BUT KEEP STUTTERING FOR A SHORT PERIOD OF TIME. UPON BRINGING TO DEALERSHIP, THE MECHANIC IDENTIFIED ISSUES W/ LARIANT #5 STATING NEED TO BE REPLACED WITH THE NEW STYLE LARIANT #6. DEALERSHIP INFORMED ME- NOT COVERED UNDER ANY TYPE OF WARRANTY. WHY NOT? WHAT IS WRONG WITH LARIANT #5 THAT NEEDED TO BE UPGRADED TO A NEW VERSION? AFTER RESEARCHING ONLINE, MULTIPLE OWNERS OF THE 2011 DURANGO HAVE REPORTED ISSUES OF THIS SAME PART. AN INVESTIGATION NEEDS TO BE PERFORMED ON THIS FAULTY PART FROM THE FACTORY. DODGE IS AWARE OF THIS SAFETY ISSUE AND HAS DONE NOTHING TO RESOLVE AND NO RECALL HAS BEEN ISSUED. THIS HAS RESULTED IN HEAVY CONSUMER OUT OF POCKET COSTS FOR A NEWER VEHICLE. *TR
Jul 15, 2014
INCIDENT DATE START: 11/02/2013. THE VEHICLE WOULD NOT START. THE ENGINE WOULD TURN OVER BUT THERE WAS EITHER NO FUEL OR IGNITION SPARK. CONTINUED TO TRY TO START THE VEHICLE BUT REFUSED TO START. AFTER ABOUT 6 TO 8 MINUTES OF TRYING IT STARTED. THE VEHICLE STARTED EVERY TIME AFTER THAT BUT THE NEXT MORNING IT REFUSED TO START. AGAIN AFTER 6 TO 8 MINUTES OF TRYING, IT STARTED AND STARTED EACH TIME FOR THE REST OF THE DAY. THIS REPEATED ITSELF EACH DAY. THE DEALER DIAGNOSED IT AS THE "TOTALLY INTEGRATED CONTROL MODULE" FAILED. *TR
Nov 14, 2013
SERVICE BRAKES, HYDRAULIC,TIRES,WHEELS
2 complaints
DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BREAKS WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR
Feb 09, 2013
DODGE DURANGO 2011 CREW-TRACTION DEFECT. GOT THE CAR 12/23/11. ON 1/12/12, DURING SNOW STORM. I LEFT WORK, CAR WOULD NOT STAY ON THE ROAD, SLID SIDEWAYS AS I TURNED. I WAS ON THE PHONE W/CO-WORKER WHO WAS BEHIND ME. I ASKED IF HE SAW MY CAR SLIDE, HE SAID YES, IT WAS DIFFICULT TO KEEP ON THE ROAD SO TOLD HIM I HAD TO GO.I DROVE TO PEORIA. I WAS GOING VERY SLOW. WENT TO SWIM MEET, THEN HEADED HOME DOWN KNOXVILLE AVE. MAYBE10 MPH, VERY CAUTIOUS, EVERYONE WAS PASSING ME. SIGNAL TURNED YELLOW, THEN RED, BUT MY CAR WOULD NOT STOP. ANTI-LOCK BRAKES WERE ON, CAR CONTINUED TO SLIDE. I SAW A TRUCK COMING A LONG WAY DOWN, I SLID INTO CROSS TRAFFIC, AND HIT THAT TRUCK. (I HAD PAIN IN MY SHOULDER, THE PAIN CONTINUED, & ON 3/30/12, HAD EMERGENCY SURGERY 4 RUPTURED CERVICAL SPINE. I NOW HAVE A PLATE,& 4 SCREWS IN MY NECK.)GOT THE CAR BACK, & TOOK IT TO TIRE SHOP TO PUT BETTER TIRES ON IT. WAS TOLD THERE WAS NOTHING WRONG W/TIRES, & THEY WERE BETTER TIRES THAN THEY COULD SELL ME. THIS YEAR IN LESS THEN 1 INCH OF SNOW, THE CAR DID A 180 SLIDE ON MY DRIVE, THEN SLID INTO TRAFFIC (LEVEL SURFACE), A CAR MISSED ME BY INCHES. SLIDE EVEN IN A QUARTER INCH SNOW. DOESN'T MATTER WHO IS DRIVING IT, THEY SLIDE. I AGAIN WENT 2 A DIFFERENT TIRE PLACE. THEY WANTED TO SELL ME THE SAME TIRES, I SAID NO WAY! THEY OFFERED ALTERNATIVES. I DECIDED TO GOOGLE WHAT KIND OF TIRES WOULD BE GOOD FOR MY CAR. MUCH TO MY DISMAY, APPARENTLY NONE ARE. WHAT I FOUND, WAS THAT THERE WERE SEVERAL '11 DURANGO OWNERS COMPLAINING ABOUT THE TIRES ON THEIR CARS. SAME PROBLEMS, DIFFERENT TIRES & DIFFERENT TIRE MANUFACTURERS. THEIR CARS WILL NOT STAY ON THE ROAD WITH SNOW OR ICE EITHER. IT IS NOT THE TIRES, ITS A THE CAR! PLEASE STOP THIS BEFORE SOMEONE GETS KILLED. I WILL LIVE THE REST OF MY LIKE WITH TERRIBLE COMPLICATIONS FROM THE SURGERY. I AM TERRIFIED TO DRIVE THIS CAR, & GOING TO HAVE TO TRADE IT, & TAKE A HUGE LOSS. *TR
Feb 09, 2013
ELECTRICAL SYSTEM,WHEELS
1 complaint
Orange car came on on dashboard after having the truck on cruise control and a car cut me off real close. The cruise control went off, the truck lost traction and it slipped while turning at a roundabout when it was raining.
Jun 06, 2025
STEERING,SUSPENSION,ENGINE
1 complaint
I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi trucks around, I had to whip the steering wheel along with the weight of the car on the snow in order not to crash due to the car being big & it was sliding pretty heavy & somehow a couple things went out of wack after turning my steering wheel. Definitely a scary experience. It is very hard to turn out of no where, as well it’s rare at times when it turns just a little smoothly. Also, once when first pulling off, it makes a consecutive clicking noise coming from or by the tires. When I give it acceleration while turning, as well, it makes that clicking sound. Then there’s just something about the engine or the drive train that sounds off. I’m still learning as I go about fixing what needs to be done.
Jan 26, 2025
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Engine stopped while driving and steering was pulling to the right..was able to start back up and park it..has p0303 code..and p0300 code pending...checked number 3 spark plugs. And engine seems to be burning oil..cleaned up spark plugs and white smoke is coming out driver side exhaust pipe..will try changing pvc valve next..
Jun 02, 2024
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
When slowing down the FWC warning comes on and the vehicle completely shuts down. I have to put it in park and restart it. This is very unsafe, as it happens at intersections, turnpikes, sometimes when turning causing BIG SAFETY ISSUES and we are lucky has not caused a crash yet.
Oct 16, 2023
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
While driving without notice transmission light flashes and the 2011 Dodge Durango will not shift out of gear. I have had this problem in the past and told dealer but they always say they have no codes and on test drive cant confirm the issue. The first time it happened was around the 50 000 mile mark I thought nothing of it back then as I restarted the car it went away. Over the years it go worst to the point that it would happen at least once or multiple times during my daily commute it I told the dealership about it but no codes and they said on a test run no problems. I stopped driving the car in 2019 because it was too dangerous to drive daily especially in traffic due to the car unable to shift gears left me stranded in the middle of the freeway many times waiting to restart car and car would behave normal until the transmission light comes on where i have to power off durango and restart where ever it happens freeway stop signs lights or where ever it decides to happen. I want to get this car running again but dont have the money to fix an issue that i had when it was still covered by the extended warranty and now i have to pay out of pocket because im over the milage so this car has been sitting and i feel as i been ripped off because of al the issues. Im end up dying in this thing if i take it out. Ive donr the recalls and now i see another recall for the same issue that they said they fixed is been reissued im certain all of the issues is tied to the computer unit it i already had one replaced in this car because when i took it for the alternator issue when the car just died with no warning they told me it was fried. All the recall issues that have been mandated are all the issues i had car stalling not starting battery dead and drained fuel relay power module no power how is this not a lemon. this car is a saftey issue on so many levels. Im now trying to get this car running and im still having the same issues i have 129000 miles on it now
Oct 04, 2023
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
vehicle keeps staling on road while operating, AND has THE BRAKES SYTEM failure. No brakes, brake booster had failed and also has recall part for brake booster.. the safety of my entire family was put at risk, I almost crashed into traffic. vehicle was taken to local dealership, was told FUEL PUMP relay has recall. no parts available, ONE YEAR LATER, STILL WAITING AND STILL NO PARTS AVAILABLE. VEHICLE HAS CHECK ENGINE LIGHT ON. ITS APPEAR AFTER BRAKES SYSTEM GAVE OUT.
Nov 10, 2022
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
The engine valve stem failed prematurely due to poor quality manufacturing. Due to this low quality product it has created low compression in the engine. This has triggered multiple codes such as misfire, ETC, and has affected the acceleration of the vehicle as well as performance and at times from even starting. My family's safety has been put at risk due to stalling of the vehicle in traffic.This was inspected by a proper mechanic who looked into my engine with a camera and used diagnostic tools. There was no lights active during fault..
Sep 25, 2022
AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
Rear-ended into another vehicle. Car resisted braking
Apr 20, 2022
AIR BAGS,SEAT BELTS
1 complaint
The contact owns a 2011 Dodge Durango. The contact stated that after start-up, the air bag warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that the wiring on the inside of the driver’s side belt buckle was defective. The contact was informed that the defect was related to the air bag failure and that the buckle needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that she would be responsible for repair. The vehicle was not repaired. The failure mileage was approximately 224,000.
Nov 19, 2021
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
While driving lights on dash all flash, windshield wipers come on, horn won’t work, windows won’t work, headlights will turn off, speedometer drops to zero. Problem started a year ago. Took it to dodge and 2 independent auto repair places, with no fix. We were without the car for 4 months while waiting to see if anyone could find a fix-as far as we were told there was none. Car drove fine for a couple of months with some “minor” issues-lights flash speedometer drops- pull over turn car off- everything ok. Today full electric failure! EVERYTHING stated above happened at once, in addition to feeling like I could not accelerate.
Nov 15, 2021
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
While at speed, the FCW light goes off and the vehicle looses the ability to accelerate. I usually have to pull over, shut down the vehicle, and restart it to continue. I have had all of the recalls completed as soon as possible, and the last one was completed several years ago. Similar things happened previously with this car but seemed to be fixed by recalls. This has only started happening again recently, say within the last month or two, and is happening with greater frequency.
Oct 22, 2021
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I HAD A FUEL PUMP RELAY REPLACED IN 2015, AND HAVE HAD A LOT OF SMALL PROBLEMS WITH THE ELECTRICAL SYSTEM OVER THE YEARS. ONCE THE VEHICLE PASSED 80,000 MILES THIS YEAR ALL KINDS OF THINGS STARTED HAPPENING. THE COOLING SYSTEM WENT HAYWIRE AND MY AUTO REPAIR SHOP HAD TO REPLACE THE RADIATOR. I'VE BEEN EXPERIENCING PROBLEMS WITH MY VEHICLE HESITATING TO START LIKE IT IS NOT GETTING FUEL, AND HAVE TROUBLE ACCELERATING SO I CANNOT PULL OUT IN HEAVY TRAFFIC UNLESS THERE IS A GOOD BREAK WHICH IS ABSOLUTELY RIDICULOUS HAVING A HEMI V8 ENGINE! I'VE BEEN TOWED TWICE THIS YEAR WHEN THE VEHICLE WOULD NOT START AT ALL BUT THEN IT ENDED UP STARTING WHEN IT GOT TO MY AUTO REPAIR SHOP OR THE DEALER. I WAS NOT ONLY EMBARRASSED BUT WASTED TIME AND MONEY. MY MECHANIC DID A LOT OF DIAGNOSTICS AND RULED OUT EVERYTHING EXCEPT THE FUEL PUMP RELAY. I DID SOME RESEARCH AND LEARNED ABOUT THE RECALL SO I WENT TO THE DEALER AND ASKED THEM TO APPLY THE FIX. THEY HASSLED ME AND SAID THEY 'CAN NOT TRUST YOUR MECHANICS' AND MADE ME PAY FOR DIAGNOSTICS AND SAID THERE WAS NO FIX FOR THE RECALL. THEY ENDED UP FINDING ANOTHER PROBLEM BASICALLY TELLING ME MY MECHANICS WERE WRONG AND CHARGED ME OVER $800 FOR A NEW PCM. THEY DID INSTALL A NEW FUEL PUMP RELAY AT MY INSISTENCE EVEN THOUGH IT WAS THE ORIGINAL PART AND NOT A FIXED PART. IT RESOLVED THE STARTING ISSUE AND I STOPPED GETTING ANY WARNING LIGHTS. THE VEHICLE STILL DIDN'T ACCELERATE OR HANDLE PROPERLY AND NOT EVEN FOUR MONTHS LATER AND THE SAME PROBLEM IS HAPPENING AGAIN! THE FUEL PUMP RELAY IS OBVIOUSLY FAILING AGAIN AND I AM NOT CONFIDENT THE PCM HAD A PROBLEM IF I'M STILL GETTING THE SAME ISSUES. COULD IT BE THE TIPM I KEEP READING ABOUT? THE DEALER DIDN'T MENTION THAT. I'M AFRAID I AM GOING TO BE STRANDED WITH CHILDREN OR WORSE THAT THE VEHICLE IS GOING TO CUT OUT WHILE MOVING IN TRAFFIC!! THIS IS AN EXTREMELY UNREASONABLE SAFETY RISK! (RECALL RELATED INCIDENT) TS
Oct 14, 2020
UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
MY CAR CUTS OFF SOMETIMES WHEN I'M COMING TO A COMPLETE STOP AND ALSO DOES IT WHEN BREAKING TO MAKE A TURN. CUTS OFF IN THE MIDDLE OF A TURN. VERY DANGEROUS. AT FIRST IT WAS INFREQUENT BUT ITS HAPPENING ONCE OR TWICE A WEEK. USUALLY THIS HAPPENS ON CITY STREETS, HASN'T HAPPENED ON THE HIGHWAY YET.
Mar 23, 2020
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
SAYS INCOMPLETE RECALL, NO REMEDY AVAILABLE FOR THE FUEL PUMP RELAY OR BRAKE BOOSTER. I HAVE A PROBLEM CURRENTLY WITH THE FUEL PUMP RELAY WITH MY VEHICLE SPUTTERING TO START OCCASIONALLY. NEED TO GET THIS TAKEN CARE OF ASAP! CAR SITS ON SPUTTERING AFTER PUSHING THE START BUTTON AND SOMETIMES WON'T SHUT OFF FROM THAT UNLESS I RELATEDLY HIT THE START/STOP BUTTON AGAIN
Mar 07, 2020
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED HER SON WAS DRIVING AT 60 MPH, WHEN THE WINDSHIELD WIPERS AUTOMATICALLY ACTIVATED WITHOUT WARNING AND THEN THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT'S SON PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT'S SON ATTEMPTED TO JUMP START THE VEHICLE BUT WAS UNSUCCESSFUL AFTER SEEING SMOKE. THE VEHICLE WAS TOWED TO HARTSVILLE CHRYSLER DODGE JEEP RAM LOCATED AT (900 E. BOBO NEWSOM HWY, HARTSVILLE, SC 29550) FOR A DIAGNOSIS. THE DIAGNOSIS WAS A DEFECTIVE ALTERNATOR AND A BURNT OUT POWER TRAIN CONTROL MODULE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Mar 04, 2020
LATCHES/LOCKS/LINKAGES,ENGINE,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE FAILED TO START. ADDITIONALLY, THE DRIVER SIDE WINDOW WAS INOPERABLE. THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE CHECK ENGINE AND TIRE PRESSURE MEASURING SYSTEM WARNING LIGHTS WERE ILLUMINATED. EFIRD CHRYSLER JEEP DODGE (1711 W LUCAS ST, FLORENCE, SC 29501(843) 669-1881) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
Feb 25, 2020
STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING MY CAR ONE AFTERNOON AFTER WORK AND ALL OF A SUDDEN ALL THE LIGHTS ON MY DASHBOARD LIT UP. I TURNED THE CAR OFF RESTED FOR A MINUTE THEN RESTARTED IT AND PROCEEDED TO THE OIL CHANGE PLACE TO GET MY CAR AN OIL CHANGE THINKING THAT WOULD DO THE TRICK. FAST FORWARD TO FRIDAY OFF THIS SAME WEEK MY CAR ALL OF A SUDDEN STOPPED WORKING. THE CAR LIGHTS BLINK FOR A SECOND OFF THE CAR COMES ON BUT OTHERWISE IT HAD NOT FULLY STARTED IN 2 DAYS.
Feb 09, 2020
VISIBILITY/WIPER
1 complaint
THE WIPER DELAY DOES NOT FUNCTION CORRECTLY. WHEN THE CONTINUOUS NORMAL OR FAST CYCLES ARE SELECTED, THE WIPER WORKS CORRECTLY. HOWEVER, WHEN ONE OF THE THREE DELAY WIPER CYCLES IS SELECTED, THE WIPER MALFUNCTIONS. WHEN ONE OF THE THREE DELAY WIPER CYCLES IS SELECTED THE WIPERS ONLY MAKE ONE COMPLETE CYCLE ACROSS THE WINDSHIELD. IT DOES NOT MATTER IF YOU SELECT DELAY WIPER SPEED 1, 2, OR 3, THE WIPERS ONLY MAKE ONE PASS ACROSS THE WINDSHIELD AND THEN THEY GO TO THE HOME POSITION AND DON'T MOVE AGAIN UNLESS THE WIPER CONTROL SWITCH IS AGAIN MANIPULATED.
Feb 03, 2020
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
SINCE MY CAR HAS HAD 74,000 MILES I HAVE TAKEN IT IN FOR "ABRUPT SHUTDOWNS". MY CAR HAS BEEN IN THE DEALERSHIP MORE THAN 1/2 A DOZEN TIMES FOR THE SAME ISSUE AND THEY HAVE NOT BEEN ABLE TO MAKE MY CAR SAFE FOR ME TO DRIVE. CAR IS ALWAYS IN MOTION AND COMPLETELY SHUTS DOWN WHETHER IT BE ON THE STREET, HIGHWAY (LITERALLY HAD TO PUT IN PARK AND RESTART THE VEHICLE DURING TRAFFIC ON THE FREEWAY) OR TURNING A CORNER, IT COMPLETELY SHUTS DOWN AND "FSW" FLASHES. ALL POWER IS TURNED OFF AND LITERALLY HAVE TO DRIVE OFF TO THE SIDE (IF I AM ABLE TO), OF I JUST SHUT DOWN IN THE MIDDLE OF MY ROUTE, PUT IN PARK AND CONTINUE ON MY DRIVE. I HAVE MULTIPLE PHOTOS THAT I HAVE TAKEN OF MY DASHBOARD, SHOWING THIS "FSW" (SHOWING MILEAGE). LAST TIME THIS HAPPENED WAS DECEMBER 2019
Dec 31, 2019
SUSPENSION,UNKNOWN OR OTHER,ENGINE
1 complaint
RIGHT @ ABOUT 10 MILES AND HOUR THERE IS A CLUCK NOISE @ THE REAR OF THE TRUCK. DODGE TECHS CAN PIN POINT THE CAUSE. IT CAUSE SOME PERFORMANCE ISSUE BETWEEN 60 AND 75. I TOOK THE TRUCK IN MULTIPLE TIME AND THEY FIRST TOLD ME IT WAS THE DRIVE SHAFT. AFTER FIXING IT THE PROBLEM STILL CONTINUES. ALSO @120,000 I HAD A WORN CAMSHAFT AND LIFTERS
Sep 30, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
MY 2011 DODGE DURANGO ENGINE SHUT OFF WHILE DRIVING. THE FIRST TWO TIMES IT HAPPENED EXITING THE SAME EXIT ON A RIGHT SHARP TURN AT THE SAME PART OF THE TURN. THE STEERING WHEEL LOCKED AND I HAD TO FORCE ALL MY WEIGHT TO TURN IT AND PULL OFF TO THE SHOULDER AVOIDING GETTING HIT FROM BEHIND AND THE SIDE. DODGE DEALER CLAIMED NOTHING WAS WRONG BUT WANTED TO KEEP CAR TO INVESTIGATE. I FILED A COMPLAINT AND OPENED A CASE NUMBER WITH CHRYSLER CORPORATION. THERE WAS A RECALL WITH FIRST OWNER FOR THIS HAPPENING AND IT WAS SUPPOSIVELY FIXED, I BELIEVE THE PROBLEM WAS NOT ENTIRELY FIXED. I AVOIDED THAT EXIT THINKING I TEMPORARILY TOOK CARE OF THE PROBLEM. THIRD TIME MY ENGINE SHUT OFF WHILE DRIVING WAS ON A LEFT HAND TURN. NO ONE WAS BEHIND US SO WE AVOIDED BEING REAR ENDED. CAR WAS PLACED IN NEUTRAL AND MANUALLY RESTARTED. I CALLED CHRYSLER AGAIN USING SAME CASE NUMBER FROM BEFORE BUT I WAS TOLD THERES NOTHING THAT CAN BE DONE BECAUSE THE WARRANTY EXPIRED. 4TH AND 5TH TIME MY ENGINE SHUT OFF WHILE DRIVING HAPPENED TODAY , FIRST WAS AT A STOP IN TRAFFIC, NO TURN. I PRESS GAS AND REALIZED MY ENGINE WAS OFF WHILE ELECTRICAL STAYS ON, SO MY AIR CONDITIONER AND RADIO WEREN'T EFFECTED. AND LAST I TURNED RIGHT INTO A DRIVE WAY AT WORK, ENGINE TURNED OFF, STEERING WHEEL LOCKED. I HAD TO PLACE IN PARK AND RESTART MY CAR. THERE IS A DEFECT WITH THIS VEHICLE THAT CHRYSLER NEEDS TO FIX. THE FIRST TWO TIMES HAPPENED ON A FREEWAY EXIT. I MAY NOT BE SO LUCKY NEXT TIME. THIS IS OUR FAMILY CAR THAT MY CHILDREN RIDE IN AND CHRYSLER DOESNT WANT TO HELP WITH PROBLEM. I DON'T MIND PITCHING IN TO HELP PROBLEM. I TRIED TRADING IN TO DODGE BUT DIDNT HAVE DOWN PAYMENT FOR NEW ONE.
Jul 30, 2019
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
2014 RECALL ON THIS VEHICLE 14V-530 P54 WAS ADDRESSED ACCORDING TO CHRYSLER, BUT WE KEEP ON HAVING THE SAME PROBLEM WITH CAR SHUTTING OFF WHILE DRIVING SUBSEQUENTLY SHUTTING OFF POWER STEERING ASSIST MAKING STEERING ALMOST IMPOSSIBLE, WE HAVE BEEN IN REAL DANGEROUS SITUATIONS TWICE NOW, CHRYSLER DOES NOT FURTHER WANT TO ADDRESS THIS ISSUE.
Apr 26, 2019
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
THE VEHICLE IS STALLING WHILE TRYING TO START , THE VEHICLE WILL ACT LIKE IT'S NOT GETTING AND FUEL WHILE DRIVING AND WILL PREFORM A JERKING MOTION AS I CONTINUE TO PRESS THE GAS PEDAL DOWN TRYING TO GET SOME FUEL. THE VEHICLE WAS IN MOTION ON A 4 LANE HIGHWAY.THE CAUSE OF THE PROBLEM IS A FAULTY FUEL SYSTEM RELAY , I HAVE DONE RESEARCH OVER A DOZEN TIME TALKED TO CERTIFIED VEHICLE MEN AND IT IS A RECALL ON 2011 DODGE DURANGO'S.
Apr 24, 2019
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHEN DRIVING AT HIGHWAY SPEEDS AND SLOWING DOWN TO STOP OR EXIT THE ROAD VIA OFF RAMP OR TURN, THE VEHICLE WILL RANDOMLY STALL CAUSING BRAKES AND STEERING TO BECOME NON-RESPONSIVE. THERE IS NO WARNING PRIOR TO VEHICLE SHUTTING DOWN. IT HAPPENS SUDDENLY AND RANDOMLY. IT ALWAYS APPEARS TO BE WHEN SLOWING DOWN TO EXIT A ROAD OR TAKE A TURN. I HAVE TO COAST THE VEHICLE UNTIL IT STOPS AND PUT IT INTO PARK OR NEUTRAL TO START IT AGAIN. IT WORKS FINE UNTIL THE NEXT TIME. IT HAS HAPPENED SIX TIMES IN THE LAST MONTH.
Nov 27, 2018
SUSPENSION
1 complaint
WHILE BACKING OUT OF THE DRIVEWAY HEARD A LOUD POP, THOUGHT I HAD RUN OVER SOMETHING. CHECKED AND SAW NOTHING. PROCEEDED AND HEARD ANOTHER POP AND THE BACK TIRES BEGAN TO RUB. HAD THE TRUCK TOWED TO THE NEAREST REPAIR SHOP AND WAS INFORMED THAT THE REAR SUSPENSION HAD SEPARATED FROM THE UNDERCARRIAGE AND THAT THE BOLTS WERE INTACT BUT THERE WERE CRACKS IN THE CARRIAGE CAUSING THE SUSPENSION ROD TO SEPARATE. THE MECHANIC SAID THAT IN 30 YEARS HE HAD NEVER SEEN ANYTHING LIKE IT. COST OF REPAIR IS ESTIMATED TO BE IN THE THOUSANDS.
Sep 25, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
THE DASH BOARD WILL LIGHT UP AND THE WINDSHELD WIPERS WILL START TO GO WITH OUT DOING ANYTHING, THEN THE DASHBOARD FAILS AND POWERS DOWN AND THEN TRIES TO START BACK UP. IT CAUSED MY DURANGO TO LOSE POWER THEN POWER BACK UP. I DO HAVE A VIDEO THAT I WILL TRY TO INCLUDE PLEASE EXCUSE THE LANGUAGE IN IT.
Sep 06, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I HAD JUST STARTED DRIVING ON THE FREEWAY WHEN MY DASH STARTED DINGING AND MY TEMP WENT FROM COLD TO EXTREMELY HOT SO I PULLED OVER.THERE WAS PLENTY OF OIL AND WATER IN IT(I DOUBLE CHECKED).I STARTED IT UP AGAIN AND IT WENT COLD AGAIN,AS I STARTED DRIVING TO THE NEAREST EXIT OFF THE FREEWAY A FEW NOMENTS LATER TO HAVE IT LOOKED AT,IT ALL OF THE SUDDEN IT WOUNDNT LET ME GIVE IT GAS.IT SLOWED WAY DOWN IN THE MIDDLE OF THE FREEWAY.I GOT IT OFF THE FREEWAY EVENTUALLY IT WENT BACK TO NORMAL THEN QUICKLY STARTED TO MAKE AN AWFUL SOUND.I STOPPED THE CAR AGAIN FOR THE FOURTH TIME AND OPENED THE HOOD AND HOT SMOKE VAME OUT.AFTER I LET IT COOL FOR 2 HOURS ON THE SIDE OF THE ROAD IT WOUNDNT START.IT WANTED TO BUT NO FUEL WAS GETTING TO WHERE IT WAS SUPPOSE TOO.I HAD IT LOOKED AT AND NO BLOWN ROD.THEY SAID OT LOOKED LIKE SOMETHING TO DO WITH THE FUEL SOMETHING OR OTHER.I HAD IT TOLLED TO MY HOME 335 MILES AWAY WHERE IT SITS BROKE AND IT COST ME 300.00 THU AAA.TWO DAYS LATER ON 8/17/18 I GET A RECALL NOTICE ON THE BRAKE BOOSTER AND ALTERNATOR DIODE THERMAL FATIGUE.THE PROBLEM I HAVE IS MY CAR ALMOST CAUSED A HUGE MULTI CAR COLLISION ON I 30 IN TX. AND IT STRANDED ME IN A BAD NEIGHBORHOOD..
Aug 24, 2018
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
MY CAR WOULD NOT DOWNSHIFT, I WAS GOING 50 MPH ON FREEWAY AND IT WAS RAVING BY ITSELF AT 5-6000 RPMS....AT DEALER NOW THEY TELL ME I NEED A NEW TRANSMISSION COOLER!!! THIS VEHICLE HAS BEEN A COMPLETE LEMON, HEADLINER CAUGHT ON FIRE WHILE I WAS DRIVING, DUE TO RECALL ON VISORS WHICH HAD ALREADY BEEN PERFORMED. ALTERNATOR CAUGHT ON FIRE DUE TO RECALL THEY HAD NO FIX FOR..ENGINE HEADS REPLACED, RECALL...TOTALLY UNSAFE, AS MY VEHICLE LOST ALL POWER, LIGHTS STEERING, WHEN ALTERNATOR WENT OUT.
Jun 12, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
THE LAST RECALL THAT WAS PERFORMED WAS THE P54 FUEL RELAY. I BELIEVE THE PROBLEM IS SOMEWHERE IN THE ENTIRE ELECTRICAL SYSTEM. THE REASON I SUSPECT THIS IS BECAUSE THE VEHICLE HAS LOTS OF INTERMITTENT PROBLEMS. FOR EXAMPLE, THE ALARM GOES OFF RANDOMLY FOR NO REASON SINCE I PURCHASED THE VEHICLE, POWER LOCKS OPEN ON THEIR OWN, VEHICLE HAS DIFFICULTY STARTING AT TIMES AND THEN STARTS RIGHT UP MOST OF THE TIME, AND ALL WITHOUT A WARNING OR ERROR CODE ON THE DASHBOARD. THE MOST RECENT PROBLEM ALMOST KILLED ME AND MY FAMILY THIS MORNING AS THE VEHICLE TURNED OFF WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT, AGAIN NO ERROR CODES OR WARNINGS. AN INVESTIGATION SHOULD BE OPENED BECAUSE THIS IS EXTREMELY DANGEROUS AS THE VEHICLE CAN TURN OFF AT ANY MOMENT AND WITHOUT WARNING.
Apr 11, 2018
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
I WAS DRIVING HOME FROM WORK AT NIGHT. MY BATTERY LIGHT CAME ON. JUST GOT A NEW BATTERY A FEW MONTHS AGO WHEN WIRING HARNESS WAS REPLACED, BECAUSE OF HEADLINER FIRE, DUE TO SUN VISOR RECALL. SO, I PULL INTO A PARKING LOT, ALL KINDS OF STRANGE LIGHTS STARTED FLASHING CAR COMPLETELY LOST ALL POWER, NO LIGHTS NO EMERGENCY LIGHTS, NOTHING! LOOKED UNDER HOOD AND THE ALTERNATOR WAS SMOKING. CALLED CORPORATE SAID IT WAS A RECALL BUT THEY DO NOT HAVE A FIX FOR IT. I HAVE TO COME OUT OF POCKET AND PAY FOR REPAIRS AND BE REIMBURSED BY DODGE. IT ALSO RUINED MY BATTERY. CAR IS STILL BEING SERVICED SO DON'T KNOW IF ANYTHING ELSE WAS DAMAGED AS OF YET. I WILL UPDATE.
Jan 31, 2018
POWER TRAIN,FORWARD COLLISION AVOIDANCE
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED. THE TRANSMISSION MODULE WAS REPLACED. THE CONTACT STATED THAT THE COLLISION WARNING CAMERA ALSO FAILED AND THE COLLISION CAMERA WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE COLLISION WARNING SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE COLLISION CAMERA SENSOR WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Jan 29, 2018
AIR BAGS,STRUCTURE,SERVICE BRAKES
1 complaint
MY CAR LOST ALL POWER!! WHILE I WAS DRIVING HOME FROM WORK AT NIGHT. WOULD NOT EVEN LOCK. NO LIGHTS, NO POWER AT ALL. I WAS ATTEMPTING TO DRIVE MY COMMUTE HOME ABOUT 20 MILES AT NIGHT .
Jan 26, 2018
SERVICE BRAKES,ENGINE
1 complaint
I HAVE RECEIVED A RECALL FOR THE ALTERNATOR DIODE THERMAL FATIGUE AND STILL HAVE NOT GOTTEN ANY RESPONSE TO FIX MY VEHICLE. THE RECALL FOR THE BRAKE BOOSTER WAS OUT SEPTEMBER AND HERE IT IS NOVEMBER AND I HAVE NOT BEEN MADE AWARE OF THIS RECALL. I FOUND THE RECALL ON LINE.
Nov 19, 2017
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
DRIVING HOME FROM A FAMILY TRIP 220 MILES AWAY MY 2011 DURANGO DASH LIGHTS AND GAGES WENT HAYWIRE FLICKERING ON AND OFF, WINDOWS WOULD NOT ROLL DOWN, AC WENT OUT BUT HEAT WAS BLOWING, LOUD HIGH PITCH SOUND CAME FROM THE ENGINE, RADIO WENT OUT, WIPERS GOING ON FULL SPEED AND COULD NOT TURN THEM OFF. FINALLY WE LOST POWER STEERING, PARKED AND THE CAR SHOOK BAD AS WE TURNED IT OFF. WENT TO TURN ON AND NOTHING IT WOULDN'T START. AAA CAME OUT SAID ALTERNATOR WAS TOAST, REPLACED THAT THEN IT SAID BATTERY WAS DEAD,( COULDNT EVEN GET THE VEHICLE IN NEUTRAL TO TOW), SO REPLACED THAT. WAS ABLE TO DRIVE FOR ABOUT 3 MILES AND IT STARTED ALL OVER AGAIN BUT THIS TIME A BAD SMELL (BURNING SMELL) CAME FROM UNDER THE PASSENGERS SEAT, BATTERY WAS MAKING A SOUND AND WAS EXTREMELY HOT! I HAD MY 3 LITTLE KIDS IN THE CAR WITH ME AND THIS THING COULD HAVE BLOWN SO WE HAD IT TOWED! IT HAS 79000 MILES ON IT, NEVER HAD AN ISSUE, AND JUST HAD THE RECALL DONE ABOUT 2 WEEKS PRIOR THAT SUPPOSEDLY PREVENTS THIS! THE DEALERSHIP HAS IT NOW. IVE JUST DUMPED $700+ AND IT DIDNT EVEN FIX IT! THIS COULD HAVE CAUSED A SERIOUS ACCIDENT FOR MY FAMILY AND OTHERS OR WORSE CAUGHT ON FIRE WITH US IN IT! THIS WAS MY FIRST DODGE AND WILL BE MY LAST ESPECIALLY IF DODGE DOES NOTHING TO FIX THIS!
Aug 15, 2017
ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE DIFFERENT PROBLEMS, THE AIRBAG WARNING SOMETIME COMES ON, THE CAR DOESN'T START SOMETIMES AND STALL TOO. THE BACK DOOR OPEN WHEN NOBODY IS IN THE CAR. BACKUP CAMERA DOESN'T TURN ON SOMETIMES. THE LEATHER CRACKED IN ALL SEATS. LAST SUNDAY JULY, 23 2017 @ 2:00PM GOT ON FIRE. TOTAL LOSS OF MY VEHICLE.
Jul 25, 2017
ELECTRICAL SYSTEM,STRUCTURE,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING OUT OF A PARKING SPACE IN THE RAIN, WATER WAS NOTICED ENTERING THROUGH THE OVERHEAD MAP LIGHT UNIT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AT DRIVER'S VILLAGE (5885 EAST CIRCLE DRIVE CICERO, NY 13039 (855) 254-5196). THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH A SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAKAGE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,326.
Jun 20, 2017
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ON THURSDAY, JUNE 8, 2017 I HAD JUST EXITED A MAJOR FREEWAY AND WAS COMING UP TO A RED LIGHT WHEN ALL OF THE SUDDEN MY A/C STARTED BLOWING HOT AIR. AS I MADE MY LEFT TURN TO HEAD HOME ALL OF THE LIGHTS ON MY DASH CAME ON (SAYING SERVICE PARK ASSIST, DRIVER SEATBELT UNBUCKLED, ABS, AND MANY OTHERS) AS I CROSSED 3 LANES OF TRAFFIC TO GET OFF THE ROAD AND IN TO A PARKING LOT I LOST ALL POWER TO MY VEHICLE. I PARKED IN THE PARKING LOT AND TURNED OFF THE VEHICLE, OPENED MY HOOD AND IT WAS FULL OF SMOKE AND YOU COULD SMELL THE ELECTRICAL BURN FROM A FIRE. MY VEHICLE WAS IMPOSSIBLE TO GET LOADED ON TO A TOW TRUCK BECAUSE IN THE PROCESS OF GETTING IT INTO NEUTRAL TO LOAD, THE WIPERS BEGAN GOING OFF, ALONG WITH ALL OF THE DASH LIGHTS AND THE SMOKE BEGAN AGAIN AND STARTED TO FILL THE PASSENGER COMPARTMENT. BY THE TIME WE GOT IT HOME TO DROP IT OFF THERE WAS NO POWER TO THE VEHICLE AT ALL.
Jun 10, 2017
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
FAULTY VEHICLE 180 AMP ALTERNATOR CAUSED A VERY DANGEROUS SITUATION FOR ME AND MY PASSENGER AND OTHER VEHICLES DRIVING BEHIND ME THAT REQUIRED A SHERIFF TO KEEP OTHER VEHICLES FROM WRECKING WHILE TRYING CONTROL THE VEHICLE WHILE DRIVING. THE DASHBOARD AND ALL ELETRICAL FUNCTIONS STARTED GOING HAYWIRE ALL AT THE SAME TIME WHEN DRIVING ON A VERY WINDING CURVY BUSY BACK ROAD, LOST STEERING CONTROLL, ALL MESSAGE CENTER LIGHTS FLASHING AND WIPERS GOING ALL AT THE SAME TIME HOT AIR BLOWING THROUGH AC VENTS, THEN VEHICLE ABRUPTLY STOPS WHILE SMOKING ACTING AS IT SEEMED TO BE OVER HEATED OR SOMETHING BURNING. HAD TO MANUALLY GET DOORS UNLOCKED TO GET OUT OF VEHICLE QUICKLY BEFORE ANOTHER VEHICLE WOULD HIT US. VEHICLE KEY STAYED STUCK IN THE IGNITION AND VEHICLE COULD NOT BE STARTED OR PLACED IN REVERSE OR NEUTRAL TO PUSH THE VEHICLE TO SAFETY TO MAKE SURE OTHER DRIVERS WOULD NOT CRASH WHERE THE VEHICLE ABRUPTLY STOPPED, THIS HAPPEND WHILE VEHICLE WAS RUNNING WITH NO WARNING SIGNS PRIOR TO HAPPENING. HOW CAN DODGE ONLY RECALL 2011 160 AMP ALTERNATORS AND NOT THE 2011 180 AMP ALTERNATORS THAT ARE CLEARLY PUTTING THE CUSTOMERS AND OTHERS LIVES IN DANGER FOR THE SAME ISSUES. THIS NEEDS TO BE RECALLED AND REPAIRED. THIS FAULTY ALTERNATOR ISSUE IS CAUSING DAMAGE TO ALL 2011 DODGE DURANGO AND COSTING DRIVERS TO ALMOST BE IN SERIOUS ACCIDENTS AND LOTS OF MONEY FOR REPAIRS. WHEN PURCHASING VEHICLES WE ARE TRUSTING THAT THEY ARE SAFE
May 11, 2017
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
WHILE DRIVING, ALL WARNING LIGHTS SUDDENLY CAME ON DASHBOARD. VEHICLE THEN STOPPED IN THE MIDDLE OF THE HIGHWAY. SOMETHING OVERHEATED, BECAUSE I COULD SMELL SOMETHING BURNING UNDER THE HOOD. I COULD NOT GET THE VEHICLE TO START AGAIN OR EVEN PUT IT IN NEUTRAL. I HAD TO CALL A TOW TRUCK. THERE IS A P60 RECALL FOR THIS TYPE VEHICLE THAT DESCRIBES EXACTLY WHAT IS GOING ON WITH MINE. THE RECALL AS OF NOW IS FOR ALTERNATOR WITH 160 AMPS AND I HAVE 180 AMPS. THIS TOO NEEDS TO BE ADDED TO THE RECALL BECAUSE OF SAFETY ISSUES.
Apr 02, 2017
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
RADIO STARTED GOING OFF AND ON ONCE THE CAR WAS PARKED STARTED SMOKING UNDER HOOD AND THEN WOULD NOT START AT ALL HAD TO HAVE IT TOWED TO A GARAGE. GARAGE ALTERNATOR CAUGHT ON FIRE ORDER NEW ALTERNATOR ALSO IT RUINED THE BATTERY NEW BATTERY PUT IN STILL WOULD NOT START HAD TO TAKE IT TO A DODGE DEALER NOW I HAVE A BILL FOR $1500.00 I HAVE TRYING TO PAY AS MUCH AS I COULD AFFORD EACH WEEK BUT NOT GETTING FAR I NEED SOMETHING,I REALLY NEED MY CAR BACK
Sep 28, 2016
STEERING,ELECTRICAL SYSTEM,EQUIPMENT,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 15 MPH, THE AIR CONDITIONING BLEW HOT AIR AND THE INSTRUMENT PANEL LIGHTING WENT HAYWIRE. THE VEHICLE STARTED TO LOSE POWER AND ACCELERATION. THE CONTACT PULLED OVER, AND TURNED OFF AND RESTARTED THE VEHICLE. TO ENSURE THAT THE VEHICLE WAS FINE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO ALLOW THE ENGINE TO REV. AFTERWARDS, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT FAILURE AND THERE WERE NO WARNING LIGHTS ILLUMINATED. HOWEVER, AFTER DRIVING A FEW MILES LONGER, THE POWER STEERING AND POWER BRAKES FAILED. SHORTLY AFTER, THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT HAD NOT BEEN ABLE TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Jul 12, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
ON AN INTERMITTENT, BUT REGULAR BASIS, THE VEHICLE (2011 DODGE DURANGO) STALLS WHEN SLOWING INTO A TURN OR APPROACHING A STOPLIGHT. ONCE THE VEHICLE STALLS, THE STEERING COLUMN LOCKS MAKING IT DIFFICULT TO TURN THE VEHICLE. THIS HAS RESULTED IN SEVERAL CLOSE CALLS WITH OTHER VEHICLES AND EVEN OBJECTS (CURBS, LIGHT POLES, ETC.) I USE THIS VEHICLE TO TRANSPORT MY CHILDREN ON A DAILY BASIS AND AM CONCERNED FOR THEIR SAFETY AS WELL AS MY OWN. WE HAVE TAKEN THE VEHICLE IN TO THE DEALERSHIP THAT IT WAS PURCHASED FROM (ARRIGO DODGE, CHRYSLER, JEEP RAM) IN WEST PALM BEACH FL. EIGHT (8) TIMES FOR THIS SAME PROBLEM. THEY HAVE REPLACED VARIOUS PARTS, AND EVEN BEEN ABLE TO RECREATE THE PROBLEM ONCE, HOWEVER, EVERY TIME WE GET THE VEHICLE BACK, WITHIN A FEW DAYS OR WEEKS IT STALLS AGAIN. THERE HAVE BEEN SEVERAL RECALLS ON THIS PARTICULAR VEHICLE, INCLUDING ONE FOR THE FUEL PUMP RELAY WITHIN THE TIPM-7 AND ONE FOR THE 160 AMP ALTERNATOR, BOTH OF WHICH CAN CAUSE THE VEHICLE TO STALL. I HAVE INCLUDED AS MANY OF THE APPLICABLE SERVICE REPORTS AS THE UPLOAD WILL ALLOW. THE DEALERSHIP STATED THAT THEY CONTACTED CHRYSLER AT ONE POINT, BUT DID NOT RECEIVE ANY ANSWERS AS TO HOW TO FIX THE PROBLEM.
Apr 15, 2016
STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I PURCHASED MY 2011 DODGE DUANGO CITADEL IN AUGUST 2015. ON SEVERAL OCCASIONS, BOTH WEEKS AND MONTHS APART, MY HAZARD LIGHTS WILL RANDOMLY CUT OFF AND ON JUST LONG ENOUGH FOR YOU TO THINK YOU'RE CRAZY AND SECOND GUESS IF YOU SAW THEM. I EVENTUALLY HAD TO TAKE MY CAR TO THE DODGE DEALERSHIP BECAUSE THE CAR WAS NOT TURNING OVER AT THE START AND BECAME INOPERABLE. ONCE AT THE DEALERSHIP, THE MANAGER DETERMINED THAT ALTHOUGH MY CAR REPORTED TO HAVE ALREADY HAD THE TIPM REPLACED, IT WAS ACTUALLY NOT. THE ORIGINAL TIPM WAS STILL IN THE CAR, MEANING THAT THE CARFAX REPORTING THAT THE TIPM RECALL HAD BEEN EXECUTED WAS FALSE. AFTER MY TIPM WAS REPLACED, MY CAR OPERATED FINE UNTIL ONE DAY WHILEI WAS DRIVING WITH MY 2 YEAR OLD IN THE CAR. I WAS COMING UP ON A STOP SIGN, AND WHEN I WENT TO MAKE A RIGHT HAND TURN MY CAR STALLED. ALL OF THE LIGHTS WERE ON AND THE RADIO STILL FUNCTIONED, BUT I LOST COMPLETE POWER STEERING AND MY HAZARD LIGHTS WOULD NOT WORK WHEN I TRIED TO CUT THEM ON TO ALERT OTHER DRIVERS. I WAS ABLE TO PUT MY CAR IN PARK AND RESTART IT SUCCESSFULLY. I TOOK AROUND 3 WEEKS BEFORE I WAS ABLE TO MAKE AN APPT. FOR MY CAR TO BE LOOKED AT. DURING THIS TIME MY HAZARD LIGHTS SPORADICALLY CAME ON FROM TIME TO TIME, LASTING NO LONGER THAN A COUPLE OF SECONDS. MIGHT I MENTION THAT WHEN THE CAR STALLED MY FCW OFF LIGHT AND THE ADAPTIVE CRUISE CONTROL SYMBOL CAME ON. AFTER A THOROUGH REVIEW AT THE DODGE DEALERSHIP, I WAS INFORMED THAT THAT THERE WAS NO PROBLEM DETECTED. I WAS TOLD THAT ALL THE CONNECTIONS WERE CHECKED AND THAT NO TROUBLE CODES WERE COMING UP WHEN RUNNING DIAGNOSTICS. I LEFT THE DEALERSIHP HOPING MY PROBLEM HAD BEEN A FLUKE. BOY WAS I WRONG! SINCE THEN, MY HAZARD LIGHTS HAVE STILL BEEN SPIRATICALLY GOING OFF AND HAS STALLED AGAIN, THIS TIME WHILE I WAS MAKING A LEFT HAND TURN ONTO MY ROAD WITH MY 5 YEAR OLD IN THE CAR. THIS IS RIDICULOUS!
Jan 15, 2016
WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT ALL FOUR RIMS OF THE TIRES WERE REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE RIMS WERE NOT COMPLETELY MADE OF ALUMINUM, WHICH POSSIBLY WAS CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO SMELLED A STRONG ODOR OF FUEL EMITTING AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,481.
Oct 05, 2015
SUSPENSION,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING ON THE HIGHWAY WHEN I COME ACROSS A ROUGH SPOT THAT IS UNAVOIDABLE (WITH ALL THE CONSTRUCTION ON THE ROADS) MY STEERING WHEEL STARTS ROCKING AND IT BECOMES VERY DIFFICULT TO MAINTAIN CONTROL OF THE CAR. IT RESEMBLES A FLAT TIRE. I HAVE TO REALLY PAY ATTENTION AND KEEP THE CAR IN MY LANE. THERE IS ALSO A VERY NOTICEABLE RATTLE/NOISE/VIBRATION UNDER THE CAR. I HAVE HAD THE ALIGNMENT DONE AND EVEN PURCHASED NEW TIRES, BUT SO FAR NOTHING HAS HELPED.
Aug 14, 2015
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT 60 MPH, THE VEHICLE JERKED AND THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. SHORTLY AFTER, THE VEHICLE LOST POWER AND THE RPMS DECREASED. IN ADDITION, THE VEHICLE FAILED TO START INTERMITTENTLY AND BOTH TURN SIGNALS ON THE MIRRORS FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALL WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Jul 31, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
MY 2011 DODGE DURANGO CREW SAYS KEY NO DETECTED WHEN I ATTEMPT TO START THE VEHICLE. I THOUGHT IT WAS THE BATTERY IN THE KEY FOB BECAUSE THE VEHICLE STATED LOW KEY BATTERY AND TOOK THE FOB TO BATTERY'S PLUS. THEY TESTED THE KEY FOB AND STATED THE BATTERY WAS FINE AND DIDN'T NEED TO BE REPLACED. ALSO THE DRIVERS SIDE HEAD AND BRAKE LIGHTS GO OUT.
May 18, 2015
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000, 14V154000, AND 14V530000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 26, 2015
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V530000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT WAITED FOR LONGER THAN A YEAR AND THE DEALER DID CONFIRM IF THE CONTACT WAS ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO REPAIR THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE DEALER WAS ABLE TO DO ONE OF THE RECALLS, BUT DID NOT SAY WHICH ONE. UPDAE
Mar 03, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I COULD NOT GET ANY OF THE RECALLS FIXED! 2 DODGE DEALERSHIPS IN MY AREA WOULD ONLY LOOK AND NOT CORRECT MY BRAKE ISSUE. ONE DEALERSHIP TOLD ME I WAS AT THE BOTTOM OF THE LIST BECAUSE I DID NOT PURCHASE MY DURANGO THERE!
Dec 07, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
1 complaint
FIRST INCIDENT THE ELECTRICAL COMPONENTS ON DASHBOARD WHERE GOING HAYWIRE LIKE IF THE TRUCK WAS POSSESSED. WINDSHIELD WIPERS WHERE ON AND WOULD NOT TURN OFF. TRUCK WOULD NOT MOVE OUT OF PARK WHEN I PULLED OVER. AFTER ABOUT 5 MINS IT MOVED OUT OF PARK BUT COULD NOT DRIVE OVER 45 MPH BECAUSE TRUCK WOULD NOT SHIFT INTO SECOND GEAR, AND ALL ELECTRICAL IS STILL GOING HAYWIRE! THEN IN AUGUST OF 2014 TRUCK STARTED TO HAVE PROBLEMS AGAIN STARTING, THEN FINALLY ABOUT 2 WEEKS AGO I WAS TAKING MY KIDS TO SCHOOL, IT WAS STILL HAVING PROBLEMS STARTING I FINALLY GOT IT TO START AND STAY ON AND WAS DRIVING DOWN THE ROAD WITH MY FOUR CHILDREN AND THE TRUCK JUST LOST ALL POWER IN THE ENGINE AND SHUT OFF. I HAD TO ROLL OVER TO THE RIGHT TO GET OUT OF TRAFFIC. THIS HAPPENED WHILE I WAS DRIVING! AFTER THAT THE TRUCK WOULD STRUGGLE TO START STILL AND ABOUT 30SECONDS LATER WOULD JUST LOSE ALL POWER AGAIN. SO I HAD TO HAVE IT TOWED TO DEALERSHIP, AND WAS TOLD IT WAS THE RELAY TO FUEL PUMP. BUT I THINK IT'S THE TIPM THAT IS BAD. *TR
Oct 02, 2014
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
I HAD PROBLEMS STARTING MY CAR. THE ENGINE WOULD TRY TO TURN OVER, BUT WOULD NOT START. I PUT THE IGNITION ON RUN, PUMPED THE GAS A FEW TIMES AND IT WOULD EVENTUALLY START MOST OF THE TIME. TOOK IT TO MY MECHANIC AND WE REPLACED THE FUEL PUMP. THAT DIDN'T FIX THE PROBLEM. AFTER RESEARCHING THE ISSUE WE REPLACED THE TIPM. THAT HAS SO FAR FIXED THE STARTING ISSUE, BUT NOW MY FOG LIGHTS BLINK WHEN I TRY TO USE MY RIGHT TURN SIGNAL. THIS IS PUTTING ME AND MY FAMILY AT DANGER WHILE DRIVING THE VEHICLE AND NOT BEING ABLE TO USE MY RIGHT BLINKER. THE DEALER HERE HAS SAID THAT WE NEED TO HAVE THE TIPM "FLASHED" IN ORDER TO FIX THE PROBLEM. SO THE COST OF THAT IS AN ADDITIONAL $125. MY FEAR IS THAT THIS WILL CAUSE EVEN MORE DANGEROUS ISSUES AS I HAVE RESEARCHED AND READ MANY EXPERIENCES BY OTHER 2011 DURANGO OWNERS. I HAVE READ ABOUT THE UPCOMING RECALL P54 TO FIX THE FUEL RELAY. BUT NOW THAT PROBLEM IS FIXED AND THERE IS ANOTHER PROBLEM CREATED. *TR
Oct 01, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE TURNING SIGNALS WOULD NOT OPERATE, THE VEHICLE WOULD STALL SPORADICALLY AND THE WOULD OCCASIONALLY FAIL TO ACCELERATE. THE VEHICLE WOULD OPERATE NORMALLY ONCE RESTARTED AFTER STALLING, BUT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT REMEDIED. THE CONTACT ALSO INDICATED THAT THE REAR HATCH WOULD INDEPENDENTLY OPEN AND THE DOOR LOCKS WERE ALSO MALFUNCTIONING. THE CONTACT BECAME LOCKED IN THE VEHICLE FOR 20 MINUTES BEFORE THE POWER DOOR LOCKS BECAME OPERABLE. THE VEHICLE WAS NOT REPAIRED BUT WAS LATER DIAGNOSED WITH A 4-WHEEL LOW LOCK SWITCH FAILURE WHEN IT ROLLED DOWNHILL WHILE SECURED IN PARK. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Jun 02, 2014
ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
1 complaint
I WAS THE EXTREMELY PROUD OWNER OF A 2011 DODGE DURANGO. BY FAR THE BEST VEHICLE I HAVE EVER OWNED. ON JANUARY 11, 2014 WHILE ON OUR WAY HOME WITH OUR (2) CHILDREN, WE WERE HEADING DOWN A MOUNTAIN COMING INTO A TURN. IT WAS FOGGY THAT NIGHT AND UNSURE IF THERE WAS ICE ON THE ROAD I WAS DRIVING A MAXIMUM SPEED OF 20 MILES AN HOUR. I DRIVE THIS ROAD EVERY DAY, AS I HAVE FOR THE PAST 25 YEARS. WHEN I STARTED TO APPLY MY BRAKES, THEY LOCKED UP/GRABBED AT WHICH POINT WE STARTED TO GAIN SPEED AND WENT DIRECTLY INTO A GUARD RAIL ULTIMATELY TOTALING MY VEHICLE. I THANK ALL THAT IS GOOD IN THIS WORLD THAT NO ONE WAS SERIOUSLY INJURED, BUT EXTREMELY TERRIFIED AND THANKFUL THAT WE WERE NOT GOING ANY FASTER. THIS WAS THE WORST NIGHT OF MY LIFE AS WE STOOD IN THE MIDDLE OF THE NIGHT A LONG THE ROAD WAITING FOR HELP. THE PSP DID NOT SHOW UP FOR ABOUT 2 HOURS AND ONCE THE TOW TRUCK GOT THERE WE HAD TO WAIT EVEN LONGER. I HAVE TO ASK MYSELF IF KNOWING ABOUT THE POSSIBILITY OF BRAKE CORROSION MAY HAVE PREVENTED THIS ACCIDENT. I KNOW VEHICLES ARE REPLACEABLE, BUT AS I SAID THIS WAS THE BEST VEHICLE THAT I HAVE EVER HAD AND I MISS IT TO THIS DAY. *TR
Apr 02, 2014
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I WAS HAVING TROUBLES WITH THE AUTO START. READ ABOUT A SERVICE BULLETIN (NUMBER: 08-024-11 REV. A) THAT FIXES THE ISSUE WITH A FLASH REPROGRAM HOWEVER THE DEALERSHIP AND CHRYSLER SAID THAT MY VIN NUMBER WERE NOT AFFECTED BY THE ISSUE. THEN FIVE DAYS AGO THERE WAS A FAN TYPE NOISE FROM THE REAR BOTTOM OF THE VEHICLE. THE FAN NOISE STAYED ON ALL NIGHT AND DRAINED MY BATTERY. I JUMP STARTED THE CAR AND IT HELD A CHARGE AND RAN FINE BUT THE FAN NOISE NEVER STOPPED. I'M BEING TOLD THAT THE FAN NOISE IS THE ABS STAYING ON BECAUSE THE TIPM IS BAD. I'M SURE THAT PARTS OF THE CAR STAYING ON BY THEMSELVES ESPECIALLY THOSE RELATED TO THE ABS MODULE MUST BE OF SOME SAFETY CONCERN. THE CAR NOT STARTING COULD BE DUE TO THE FUEL PUMP NOT BEING STARTED BY THE TIPM THIS ALSO IS CONCERNING. THE PART IS ON A 800+ BACK ORDER. SO THIS IS AFFECTING OVER 800 CUSTOMERS. I'VE MET ONE PERSON HERE IN MY CITY WHO SAYS HE IS HAVING THE SAME ISSUES WITH THE CAR NOT STARTING AND 9 OTHER PEOPLE AT HIS DEALERSHIP ARE WAITING ON THIS PART. MULTIPLE POSTERS ARE STATING THAT THEY'VE BEEN WAITING OVER A MONTH FOR A PART AND CHRYSLER IS NOT TAKING RESPONSIBILITY. FAULTY COMPUTERS THAT KEEP CERTAIN COMPONENTS ON AND OTHERS OFF IS VERY SCARY AND THE FACT THAT THEY HAVE 800+ BACK ORDER IS CONCERNING. NOT TO MENTION THAT A LOT OF THE OWNERS ARE BEING TOLD TO DRIVE THEIR CARS IN THIS CONDITION WHILE THEY WAIT FOR THE REPLACEMENT PARTS. "JUST KEEP TRYING TO START IT MANUALLY UNTIL IT STARTS". PLEASE LOOK INTO THIS ISSUE AND MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS FAULTY PRODUCT. *JS
Sep 25, 2013
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
MY 2011 DODGE DURANGO STALLED ONE DAY AT WORK WHEN I TRIED TO CRANK IT. IT TOOK 3 TIMES TO START THE ENGINE AND FINALLY IT CRANKED. LATER THAT WEEK WHILE DRIVING I NOTICE THE AIRBAG WARNING LIGHT CAME ON AND THEN WENT OFF MULTIPLE TIMES; IT CONTINUOUSLY DID THAT UNTIL ONE DAY IT STAYED ON AND NEVER WENT OFF. I TOOK IT TO GET IT CHECK AND NO CODES SHOWED. THEY STATED NOTHING WAS WRONG WITH IT. SO I KEPT DRIVING UNTIL I NOTICED A HUMMING NOISE COMING FROM UNDERNEATH THE REAR OF THE VEHICLE AND IT CONTINUOUSLY STALLED OR DIDN'T CRANK AND THAT'S WHEN I HAD TO HAVE MY HUSBAND JUMP IT OFF. THIS CONTINUED FOR A COUPLE OF WEEKS. I TOOK IT TO THE DEALERSHIP IN WHICH THE TOLD ME THE PCM MODULE WAS BAD BUT WHEN THEY TRIED TO PROGRAM IT, IT SHOWED THAT THE BATTERY WAS BAD SO I PURCHASED A NEW BATTERY. ONCE THEY COMPLETED IT THEY STATED THAT THEY STARTED THE DURANGO AND IT STARTED WITHOUT ANY ISSUE BUT WHEN MY HUSBAND AND I WENT TO PICK IT UP, IT STALLED AGAIN AND IT TOOK ABOUT 10 MINUTES TO GET IT STARTED. I DROVE IT FOR A FEW DAYS UNTIL ONE DAY I WENT TO THE STORE AND WHEN I CAME OUT OF THE STORE IT WOULD NOT START AT ALL SO I HAD TO GET IT TOWED TO THE DEALERSHIP, IT SAT THERE FOR ABOUT A WEEK UNTIL THEY FINALLY DIAGNOSED IT AS HAVING A BAD TIPM MODULE (TOTALLY INTEGRATED POWER MODULE).THE SERVICE REP AT THE DEALERSHIP STATED THAT THE TIPM MODULE IS ON BACKORDER (1352 AHEAD OF ME TO BE EXACT). THERE ARE LOTS OF REPORTS ON THE INTERNET ABOUT CHRYSLER VEHICLES HAVING A BAD TIPM. I THINK THERE SHOULD BE A RECALL ON IT. I PRESENTED MY CONCERNS TO CHRYSLER\DODGE ABOUT THIS AND THE ONLY THING I GOT WAS AN APOLOGY. PLEASE, PLEASE INVESTIGATE. DODGE IS USING A BAD PRODUCT AND DON'T WANT TO OWN UP TO IT AND THE CUSTOMERS ARE THE ONES THAT HAVE TO PAY FOR IT. *JB
Sep 05, 2013
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
1 complaint
ENGINE WOULD NOT START WITH MULTIPLE IGNITION ATTEMPTS. ENGINE WOULD SPORADICALLY START AND BEGIN TO IDLE, WITHIN SECONDS IDLE RPM WOULD PROGRESSIVELY DECREASE INCITING KNOCKING NOISES AND SEVERE SHAKING, ULTIMATELY CAUSING ENGINE TO SHUTOFF. CALLED LOCAL DEALERSHIP TO DISCUSS PROBLEM WITH SERVICE DEPARTMENT WHICH INSTRUCTED THE REMOVAL OF THE PUSH/START BUTTON FROM THE INSTRUMENT PANEL AND TO UTILIZE THE KEY FOB FOR IGNITION; CITING POSSIBLE PUSH/START BUTTON MALFUNCTION. THIS IGNITION METHOD RESOLVED PROBLEM FOR INITIAL INCIDENT. THE NEXT DAY, SAME ENGINE IGNITION MALFUNCTION MANIFEST. AFTER MULTIPLE IGNITION ATTEMPTS VEHICLE STARTED AND WAS TAKEN TO DEALERSHIP FOR COMPUTER DIAGNOSTICS. SERVICE TECHNICIAN REPORTED TIPM MALFUNCTION WITH FUEL PUMP OR FUEL PUMP RELAY. SERVICE TECHNICIAN ALSO STATED THE TIPM WAS ON INTERNATIONAL BACKORDER WITH NO KNOWN AVAILABILITY DATE. SERVICE TECHNICIAN ALSO STATED THE DEALERSHIP HAD ALREADY CONDUCTED 9 TIPM REPLACEMENTS AND HAD 4 VEHICLES ON THE LOT CURRENTLY AWAITING REPLACEMENT PARTS. DUE TO LACK OF REPLACEMENT TIPM, VEHICLE IS STILL PRESENTING IGNITION MALFUNCTION AND IS HIGHLY UNRELIABLE IN ITS CURRENT STATE. *JB
Sep 05, 2013
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEM
1 complaint
MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. TWO DAYS AFTER CHANGING THE BATTERY, THE VEHICLE WOULD NOT START AT ALL. IT WAS NO LONGER STALLING. HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY STATED THE PROGRAMMING WAS OFF AND THE TIP MODULE WAS GONE AND NEEDED REPLACEMENT. THEY COULD NOT OFFER FURTHER DETAILS. *TR
Jul 22, 2013
STEERING,SUSPENSION
1 complaint
RIGHT FRONT STRUT HAS STARTED TO LEAK OIL. POSSIBLE FIRE HAZARD DUE TO VICINITY OF THE BRAKE. AFTER SPEAKING WITH SERVICE ADVISOR AT DEALERSHIP HE STATED THIS IS THE 3RD STRUT HE SEEN REPLACED FOR LEAKAGE. *TR
Jun 20, 2013
STEERING,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
TRADED IN 2005 TOWN AND COUNTRY IN NOV 2010 TO 2010 TOWN AND COUNTRY NUMEROUS PROBLEMS ALSO HAD MAJOR BRAKE ISSUES NEARLY CAUSING ACCIDENT AT FOUR WAY INTERCHANGE. TRADED IT IN TAKING NEG.EQUITY TO 2011 DURANGO IN OCT 2011 IT HAS NUMEROUS ISSUE INCLUDING UP AND DOWN IDLE BULBS BLOWING WHEN WASHED THRU AUTO WASH AC PROBS. POWER STEERING BEGINING WHINE NOISE HAD BRAKES REPAIRED HARD SHIFTING COMPUTER FLASHED DEALER CANT FIGURE OUT PROBLEMS CALLED CORPORATION WAITING FOR REPLY. *TR
May 31, 2013
TIRES
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE DURANGO, EQUIPPED WITH KUHMO TIRES LINE SOLUS, SIZE 265-50-R20. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR DRIVER'S SIDE TIRE BLEW DUE TO BEING DRY ROTT. THE CONTACT STATED THAT THE REMAINING TIRES ALSO EXHIBITED DRY ROTTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 15,000.
May 03, 2013
STEERING,WHEELS
1 complaint
THE FRONTEND OF MY 2011 DODGE DURANGO SHAKES AT 45 MPH AND INCREASES IN STRENGTH WITH AN INCREASE IN SPEED??WHY? THIS IS NOT A ONE TIME / SHORT TIME THING IT HAS BEEN DOING IT FOR A WHILE. I NEED TO KNOW WHAT TO DO TO FIX IT!! *TR
Mar 27, 2012
SUSPENSION,POWER TRAIN
1 complaint
SOUND WHEN THE CAR STOPS AND STARTS AND WHEN IT PASSES THROUGH UNEVEN FLOORS, ALSO WHEN THE CAR IN THE CITY AND TO AND AFTER A WHILE ARRACO EMPIESA TO CHANGE THE TRANSMISSION VERY STRONG AND FEEL LIKE HITTING. *TR
Mar 11, 2012
Frequently Asked Questions
How many problems does the 2011 DODGE Durango have?
The 2011 DODGE Durango currently has 794 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2011 DODGE Durango?
The most common problems reported for the 2011 DODGE Durango are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2011 DODGE Durango problem data come from?
All problem and complaint data for the 2011 DODGE Durango comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Durango
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2005 Problems
2004 Problems
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2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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