2012 DODGE Durango Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
635
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
203 complaints
Alternator went out and fried the pcm. I know certain vehicles were on the recall for this and mine was not one of them but odd that it happened anyways.
Oct 21, 2025
The contact owned a 2012 Dodge Durango. The contact stated that while the vehicle was parked, the contact opened the door and noticed that the interior of the vehicle was completely burned. The vehicle was unoccupied. The contact stated the exterior of the vehicle had no signs of fire. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that prior to the failure, there was an unknown warning light illuminated. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 15V879000 (Electrical System, Interior Lighting), which had a similar failure description; however the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 186,488.
Jun 17, 2025
While driving our 2012 Dodge Durango in town, we noticed the battery warning light come on and a hot smell coming from the vehicle. We were not far from home so we limped it back home to the garage to see what was going on. When we lifted the hood, there was a very overwhelming burning smell, our alternator was literally glowing red hot, and there was smoke pouring out from around it. We quickly put out the fire and disconnected the battery. Afterwards, we had it towed to a repair shop where it was confirmed the alternator failed as well as fried our PCM in the process. We paid for the install of a new alternator and PCM, however, the radio remained failed. Upon researching this scenario, we found there was a recall for this exact issue for the exact span of years and engine type, however, our VIN was somehow not included in this recall. That needs to be changed. The alternator issue could have been extremely dangerous for our family while in the car, as well as others around us due to what could have happened if the card didn’t make it home. We could have been stranded on a busy road way causing accidents while the car was engulfed in flames due to the alternator. Also, had we not immediately popped the hood at home to check the engine, the car could have burned down our home. We request that the NHTSA and FCA recall company address this issue and the potential for extending the recall to include other Durango VINs.
Aug 15, 2024
The contact owns a 2012 Dodge Durango. The contact stated while driving at various speeds, the vehicle would intermittently stall upon depression of the accelerator pedal without warning. The vehicle was taken to a local dealer where it remained in their possession for four days; the contact was later informed that the defect was related to the battery. Upon investigation, the contact discovered NHTSA Campaign Number: 19V813000 (Electrical System) which was linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Mar 15, 2024
The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 30 MPH, the battery warning light had illuminated, and the contact notices a burning plastic odor. The contact pulled over and opened the hood and saw black smoke coming from the alternator. The contact stated that he disconnected the negative battery cable; however, he stated that positive connector was extremely hot to the touch. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the battery, alternator, and the Engine Control Module (ECM) needed be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.
Nov 16, 2022
+ 198 more complaints for this component
ENGINE
56 complaints
Engine stops after 2-3 seconds of running. Need to turn off and try again. Happens randomly at startup.
Jun 11, 2023
The contact owns a 2012 Dodge Durango. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering functionality when the failure occurred. The contact was able to restart the vehicle after placing the vehicle in park(P). The contact stated no warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle had been repaired. The contact stated that the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
May 08, 2023
Sudden loud knocking then pop, started smoking pulled over immediately. Due to rod bearing failure rod went through block and all oil came out. Vehicle is available for inspection. Drivers safety was at risk because vehicle lost power and was unable to exit the roadway in a timely manner. No warning was given other than heard a couple of clicks then immediately followed by a loud pop.
May 02, 2023
While driving at various speeds, upon slowing down the vehicle stalled. This occurred 50+ times. This occurred while my family was in the vehicle on many occasions. Vehicle was serviced for fuel pump recall, however the stalling continued. My mechanic pointed out the ticking noise, referring to the manifold needing repair. Most recently, the car barely wanted to turn over. Struggling for almost 3 days, thankfully I just pulled into my driveway and turn the car off. Then something told me to try to start the vehicle…well that made something smoke in the motor? Repaired the alternator, battery, and starter. Two days later, check oil light comes on, Back to shop to tell me the cam shaft/lifers need to be replaced!!! Quoted $35-4000 if can find a cam shaft repair kit!!!
Jan 04, 2023
The contact owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power and stalled without warning. The contact stated that after restarting the vehicle, the vehicle operated normally. The cause of the failure was not yet determined. The vehicle was taken to the local dealer to be serviced but no additional information was available. The manufacturer was not notified of the failure. The failure mileage was 171,000.
Dec 28, 2022
+ 51 more complaints for this component
SERVICE BRAKES
46 complaints
I took my Durango to Albany ga to dodge dealership for recall on brake booster water shield repair plus the other recall they fixed one recall and say they can't fix brake booster recall cause they say they will not have part available til a year later which I have concerns about my safety of recall not being repaired for a whole year
Jun 28, 2025
REPAIRD BRAKE BOOSTER SHIELD IN 2016 UNDER RECALL P14 NHTSA 14V-154 AT THE DEALERSHIP, NO I HAVE THE SAME PROBLEM BECAUSE THE BOOSTER SHIELD WAS INSTALLED INCORECTLY AND THERE IS ANOTHER RECALL T59 BUT DEALER IS TRYING TO TELL ME LAST TIME T WAS N ALTERNATOR AND HAVING ME WAIT OVER A WEEK FOR APT TO FIX IT, TOTALLY IRRESPONSIBLE AND RIDICULOUS. I WAS GOING ABOUT 20MPH AND COULD NOT STOP THE CAR.
Jun 25, 2018
BRAKE BOOSTER HAS A LEAK IN IT SOMEWHERE. WHEN THE VEHICLE FIRST STARTS UP, THERE IS NO BRAKING ASSIST, ONCE THE CAR RUNS FOR A FEW MINUTES THE PROBLEM GOES AWAY. IF THE CAR SITS FOR A WHILE, IT HAPPENS AGAIN ON STARTUP. I KNOW THERE WAS A RECALL IN A NUMBER OF 2012 DURANGOS FOR A FAULTY BRAKE BOOSTER AND THINK MAYBE IT SHOULD BE EXTENDED TO COVER THIS ONE AS WELL.
Oct 03, 2017
BREAK BOOSTER FAILURE WITH SAME PROBLEM AS THE RECALL BUT MY VEHICLE WASNT COVERED UNDER THE RECALL
Mar 01, 2017
MY 2012 DODGE DURANGO HAD A BREAK BOOSTER FALILURE DUE TO CORROSION CAUSING BREAKS NOT TO WORK PROPERLY THERE IS A RECALL FOR 2011 THRU 2014 BUT THE DEALER SAYS MY VIN ISNT IN THE RECALL EVEN THOUGH ITS THE SAME PROBLEM AS THE RECALL
Mar 01, 2017
+ 41 more complaints for this component
FUEL/PROPULSION SYSTEM
34 complaints
There have been several times where I am stopped at a light or stop sign and the car stalls. It happens when I try to start going from the stop, not while I'm stopped. I believe this an issue that has been recalled already, but obviously, it did not fix the problem. My vehicle will also not turn over sometimes. It just continually try to turn over multiple times and I have to wait for it to stop on its own before I can try again.
Jan 11, 2025
Vehicle has been recalled 2 separate times for fuel pump wiring harness which causes no start and possible stall. Vehicle is still having no start issues after being serviced for recall.
Apr 16, 2023
I am trying to submit a report that a Dealer is not providing me service for a recall but there isn't a link to do so, only a missive telling me that i should. I am being told by the dealer that the parts to fix the Fuel pump relay problem on the 2012 Dodge Durango are in a National shortage at the moment but they will not provide me with documentation that proves this so i am unable to ship my vehicle home.
Jul 28, 2021
DODGE HAS ISSUES A RECALL TO THE FUEL PUMP RELAY. IN THE RECALL LETTER IS STATES "A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING". I'VE CALLED THE DEALER AND TOLD THE RECALL PARTS ARE ON BACKORDER AND WOULD ARRIVE IN 2-3 WKS. I CALLED, THE PARTS ARE RESTRICTED MEANING THEY ARE ONLY SHIPPING 1 PART PER DEALER PER WEEK AND TALKING TO THE PARTS MANAGER MY CAR WILL NOT RECEIVE IT'S RECALL PARTS FOR MONTHS OUT. MY CAR IS UNRELIABLE AND UNSAFE TO DRIVE IN WINTER CONDITIONS IN CHICAGO. THIS IS COMPLETELY ABSURD. DODGE CUSTOMER SERVICE PROVIDED ABSOLUTELY NO REMEDIES AFTER TALKING WITH A CUSTOMER SERVICE MANAGER.
Feb 03, 2021
FUEL PUMP RELAY NHTSA V62, 19V-813 WHILE PRESSING THE ELECTRONIC IGNITION SWITCH TO START MY VEHICLE, MY VEHICLE WENT INTO A NO-START CONDITION WHERE THE VEHICLE CRANKED SEVERAL TIMES BEFORE STALLING OUT COMPLETELY. AFTER PRESSING THE ELECTRONIC IGNITION SWITCH TO THE OFF POSITION AND OPENING-UP MY DRIVER'S DOOR TO RESET THE VEHICLE. I WAS ABLE TO PRESS THE ELECTRONIC IGNITION SWITCH AGAIN AND START MY VEHICLE. THIS IS CONCERNING BECAUSE I HAVE HAD THE LATEST V62 RECALL REPAIR DONE CORNING THIS MATTER.
Jan 26, 2021
+ 29 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
24 complaints
The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The dealer was notified of the failure and informed the contact that they were overbooked and could complete the recall repair in two months. The contact stated that the failure had been recurring while driving. The contact also stated that the vehicle would no longer start. The contact stated that he contacted a second dealer Bloomington Chrysler Jeep Dodge Ram (8000 Penn Ave S, Bloomington, MN 55431) who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 138,000. Parts distribution disconnect. (Recall Related Incident) - TS
Sep 23, 2021
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND HAD THE RECALL REPAIR PERFORMED AT EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E. DRIVERS WAY, GILBERT, AZ 85297). THE VEHICLE WAS REPAIRED HOWEVER, UPON RETRIEVING THE VEHICLE, THE VEHICLE STALLED WITH AN ABNORMAL GASOLINE ODOR. THE VEHICLE WAS TAKEN BACK TO EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297) WHERE IT WAS DIAGNOSED WITH THE FUEL PUMP NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
May 13, 2021
THIS VEHICLE HAS HAD INTERMITTEN NO START AND STALL CONDITIONS WHILE DRIVING SINCE DECEMBER 2019. IT SEEMS TO QUIT WHEN SLOWING DOWN FOR A TURN, THIS HAS LEFT MY WIFE WITH A DEAD VEHICLE IN ONCOMING TRAFFIC. THIS HAS BEEN RECALLED 2 PREVIOUS TIMES AND REPAIRED BUT THE REPAIRS HAVE NOT HELPED. DECEMBER OF 2020 DODGE FINALLY CAM UP WITH A FIX FOR THE LATEST V62 RECALL AND WE HAD THE VEHICLE FIXED. 2 WEEKS LATER IT STARTED HAPPENING AGAIN. I WOULD THINK 3 RECALLS AND REPAIRS FOR THE SAME PROBLEM WOULD BE ENOUGH TO REMEDY THE SITUATION. THIS 3RD FIX TOOK 12 MONTHS!! I WANTY DODGE TO DO SOMETHING ABOUT THIS VEHICLE OR BUY IT BACK SO NOBODY ELSE GETS KILLED WHILE DRIVING IT. THIS VEHICLE HAD A NO SELL ORDER ON IT SO I AM STUCK WITH IT.
Feb 02, 2021
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS TOWED TO WARSAW BUICK-GMC (2777 N DETROIT ST, WARSAW, IN 46582), TO BE DIAGNOSED. THE STARTER WAS REPLACED. THE VEHICLE WAS REPAIRED AND THE CONTACT STATED THAT SHE WAS CHARGED $1,100 FOR THE REPAIR. THE CONTACT STATED THAT WHILE LEAVING THE DEALER, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 20 MPH. THE VEHICLE FAILED TO RESTART. THE CONTACT WAITED FOR 30 MINUTES, RESTARTED THE VEHICLE AND DROVE BACK TO THE SAME DEALER. THE CONTACT STATED THAT THE TECHNICIAN HEARD THE VEHICLE FAILING TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AND REMAINED AT THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. (RECALL RELATED INCIDENT) TS
Sep 01, 2020
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TALLASSEE AUTOMOTIVE (1618 GILMER AVE, TALLASSEE, AL 36078, (334) 283-6815) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE STARTER WAS REPLACED THREE TIMES. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 16, 2020
+ 19 more complaints for this component
UNKNOWN OR OTHER
21 complaints
When i am driving around out of nowhere it will try to go into Low range when it is in auto Awd and low light will flicker on the dashboard
Jul 09, 2023
Wireless Ignition Module (WIN Module) failed.
Sep 27, 2022
THE UCONNECT KEEPS CONNECTING AND DISCONNECTING WHICH IS A SAFT HAZARD DUE TO THE HANDS FREE. DEALER STATED THAT THE COMPUTER NEED TO BE UPDATED FOR WELL OVER $100. I BELIEVE THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. THIS IS HAPPEN ALL THE TIME.
Apr 08, 2020
MY WIFE AND SON WAS SITTING IN OUR 2012 DODGE DURANGO CITADEL IN A PARKING LOT WAITING ON MY DAUGHTER WHEN THE HEADREST MADE A LOUD NOISE AND ACTIVATED WITH NO WARNING. LUCKY IT DID NOT HIT THEM. IT'S COULD HAVE BEEN A VERY DANGEROUS SITUATION IF IT HAD HIT MY WIFE WHILE DRIVING. I HAVE REMOVED THE HEADREST FROM THE VEHICLE.
Dec 05, 2019
ALL POWER COMPONENTS CUTS OUT WHEN I SLOW DOWN TO MAKE A TURN IN. I HAVE TO TURN THE DURANGO OFF AND RESTART IT. THIS IS VERY DANGEROUS, FOR IT HAS HAPPEN WHEN I'M CROSSING TRAFFIC TO MAKE THIS TURN. THIS HAS HAPPEN MULTIPLE TIMES. THE LATEST WAS 3-13-19
Mar 14, 2019
+ 16 more complaints for this component
POWER TRAIN
18 complaints
upon approach to a left turn yield, I attempted to accelerate into traffic when the automatic transmission failed into 4th gear ( transmission shift solenoid) and was unable to shift up or down through the gears and was unable to shift into the drive position. there were no other indications of failure prior to this point, I.E no engine or transmission warning lights. if there would have been oncoming traffic at the time of entry into the flow of traffic it may have caused a catastrophic rear end accident due to the vehicle inability to accelerate as usual. will have the vehicle serviced immediately. this has happened once before with the same vehicle approximately 2 years ago and the transmission shift solenoid was the issue and had been replaced by a local service center at the time.
Sep 19, 2022
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CANANDAIGUA CHRYSLER DODGE (2591 ROCHESTER RD, CANANDAIGUA, NY) WHERE THE STARTER WAS REPLACED MULTIPLE TIMES; HOWEVER, THE FAILURE CONTINUED. RECENTLY, THE FUEL PUMP WAS ALSO REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 46,000.
Sep 11, 2019
I WAS DRIVING 65 MPH WHEN I NOTICED THE 4WD LOW LIGHT COME ON WITHOUT HAVING SWITCHED TO THAT SETTING. THE CAR ENGINE WAS RACING. I CAME TO A STOP AT A SAFE SPOT, SHIFTED INTO PARK AND SWITCHED THE 4WD LOW KNOB TO THE NORMAL POSITION OF AWD. I DIDN'T NOTICE ANY ISSUES FOR SEVERAL MONTHS; THE CAR WAS OPERATIONAL. THEN, I WAS DRIVING LESS THAN 10 MPH IN 2WD ON A GRAVEL DRIVEWAY. THE CAR SHIFTED INTO AWD FOR A COUPLE OF SECONDS ON A MUDDY SPOT, THEN THE AWD OFF LIGHT CAME ON THE DASH, ALONG WITH THE SERVICE AWD LIGHT. I TOOK THE CAR TO A REPAIR SHOP TO DIAGNOSE THE PROBLEM. THE CAR WAS RUNNING IN 2WD AND I DIDN'T SWITCH IT TO 4WD LOW. THE REPAIR PERSON SHIFTED IT INTO 4WD LOW AND IT GOT STUCK THERE. THE REPAIR PERSON SAID IT WAS THE TRANSFER MOTOR CASE OR A SENSOR, WITHOUT 100 CERTAINTY. I'M CONCERNED THAT, EVEN IF REPLACED AND REPAIRED WITH CURRENT MODELS OF THE TRANSFER MOTOR CASE, THE CAR WILL UNEXPECTEDLY SHIFT INTO 4WD LOW WHILE DRIVING ON AN INTERSTATE AND CASE DAMAGE TO THE CAR AND AN ACCIDENT.
Sep 03, 2019
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID WITHOUT WARNING. MAC HAIK JACKSON CHRYSLER DODGE JEEP RAM (5395 INTERSTATE 55, NORTH FRONTAGE RD, JACKSON, MS 39206, (844) 332-1858) INFORMED THE CONTACT THAT THE CONDENSER WAS LEAKING FROM THE SEAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 139,867.
Feb 06, 2019
I FILED A COMPLAINT RECENTLY ABOUT MY VEHICLE STATING I THOUGHT THERE WAS A PROBLEM WITH MY TRANSMISSION SOLENOID BUT I TOOK IT TO A TRANSMISSION REPAIR SHOP TODAY AND WAS TOLD MY TRANSMISSION WAS FAILING. I'M FILING THIS COMPLETE CAUSE I BELIEVE THIS ISN'T SOMETHING THAT JUST HAPPENS OUT OF THE BLUE. I TAKE MY CAR IN FOR REGULAR CHECK UPS AND INSPECTIONS AND HAVE ALWAYS FIXED ANYTHING THAT WAS WRONG WITH IT. MY CAR IS STUCK IN GEAR 4 AND IT'S AN AUTOMATIC AND THIS IS A SUDDEN MISHAP THAT HAS ME WONDERING WHY THIS WOULD HAPPEN WITHOUT WARNING OR HAVE BEEN TOLD ABOUT THIS PROBLEM PRIOR TO IT HAPPENING.
Dec 11, 2018
+ 13 more complaints for this component
AIR BAGS
16 complaints
SRS System light came on. Air bags will not work when this light is on. Safety hazard.
Jul 03, 2024
Hard, front collision with deer, spun several times before rolling over a couple times down a small hill. Side air bags deployed but front did not deploy resulting in severer and additional driver injuries including but not limited to chest contusions, spleen hematoma and concussion. He was hospitalized and has a long road ahead. Car was totaled and towed. Insurance company has it now. They and responders are aware front air bags did not deploy. Consumer stated husband had severe injuries.
Dec 02, 2021
ON NOV 28 2020 I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN MY 2012 DODGE DURANGO. I WAS TRAVELING ABOUT 45 MPH ON A DRY 2 WAY ROAD, WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND I WAS UNABLE TO AVOID A COLLISION. THE ACCIDENT WAS BAD ENOUGH TO FLIP THE OTHER VEHICLE AND CAUSE THEIR AIRBAGS TO DEPLOY BUT THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THIS CAUSED ME AND MY PASSENGER TO HAVE NO PROTECTION, OTHER THAN THE SAFETY RESTRAINTS. BOTH HAVE SUFFERED HEAD, NECK AND BACK INJURIES. IN THIS ACCIDENT DUE TO THE AMOUNT OF FRONT END DAMAGE, THE AIRBAGS SHOULD HAVE DEPLOYED. NOT SURE IF THERE WAS A FAULTY SENSOR OR IF MY VEHICLE SHOULD HAVE BEEN APART OF THE AIR BAG RECALL LIST, LIKE MY 2 OTHERS. BUT LIVES WERE AT STAKE AND COULD HAVE BEEN LOST. *TR
Dec 08, 2020
WAS SITTING IN CAR PARKED AN AIRBAG LIGHT CONTINUOUSLY GOES ON AND OFF WHILE DINGING. *TR
Jun 15, 2020
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP, AS A RESULT THE DAUGHTER WAS UNABLE TO BRAKE IN TIME TO AFFORD A REAR END COLLISION. THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. CAUSING THE DRIVER TO RECEIVE CHEST CONTUSION WHILE THE CONTACT THE FRONT SEAT PASSENGER SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE SUSTAINED EXTREME FRONT END DAMAGE. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOCAL AUTO BODY REPAIR FACILITY AND DEEMED IT A TOTAL LOSS HOWEVER, THE CONTACT WAS HAVING THE VEHICLE TOWED TO HER RESIDENCE. THE MANUFACTURER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 155,000. *LN
Mar 12, 2020
+ 11 more complaints for this component
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
15 complaints
I had just picked my car up from getting brakes and an inspection (obviously passed). I was driving home and there was smoke from under the hood with an electrical fire smell. My dash went crazy then I completly lost power. I had no stearing or brakes- couldn't even put on my hazards or roll down the window down to tell cars behind me to pass me. I immediatly called the garage that had just done the work to get it towed. They called today and told me that the alternator blew up and fried the battery and possible the computer (tip module??) I looked up recalls and noticed that there has been problems with this happening but my VIN didn't come up for this. I just wanted to check into the recall before I spent thousands of dollars.
Nov 08, 2021
THE VEHICLE HAS HAD AN OPEN RECALL FOR OVER A YEAR ABOUT THE FUEL PUMP RELAY. MY VEHICLE HAS STOPPED RUNNING A FEW TIMES WHILE BEING DRIVEN ON THE FREEWAY. AT FIRST, IT WAS ABLE TO RESTART AFTER A FEW MINUTES. THEN, THE VEHICLE DID NOT START AT ALL. DODGE SAYS THEY STILL DO NOT HAVE THE PROPER RECALL REPAIR PART MADE YET AND WOULD STILL REPLACE IT WITH THE CURRENT PART THAT HAS BEEN RECALLED. I DID NEED TO HAVE THAT DONE TO BE ABLE TO DRIVE. AFTER 2 MONTHS OF DRIVING AN 80 MILE DAILY ROUND TRIP TO WORK AND HOME, IT HAS STOPPED RUNNING AGAIN. I HAVE CALLED DODGE AND TRIED TO GET THE VEHICLE TOWED AND FIXED PROPERLY BUT THEY ACT LIKE IT IS NOT THEIR COMPLETE CONCERN. THEY ARE CURRENTLY NOT PROVIDING TOWING OR A RENTAL. THIS IS VERY UNACCEPTABLE FOR A MANUFACTURER TO POST A RECALL AND THEN NOT GET IT PROPERLY FIXED IN OVER A YEAR TIME FRAME.
Nov 16, 2020
I'VE HAVE AN ONGOING PROBLEM WITH THE CHECK ENGINE LIGHT AND FEELING LIKE THE TRUCK IS GOING TO STAHL. CAN'T REMOTE START MY TRUCK BECAUSE OF THIS PROBLEM. I'VE TAKEN IT TO GET REPAIRED SEVERAL TIMES FOR THE SAME ISSUE AND STILL HAVE NOT FIXED THE PROBLEM. I JUST GOT MY TRUCK BACK ON 10/25/19 AND DIDN'T DRIVE IT UNTIL MONDAY 10/18/19 AND CHECK ENGINE LIGHT CAME BACK ON AND FEELING LIKE IT'S GOING TO STAHL. I WANT MY TRUCK TO BE REPAIRED ALREADY.
Nov 02, 2019
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THAT THE FUEL PUMP WAS INOPERABLE AND AN ABNORMAL CLICKING NOISE WAS HEARD. ALSO, THE VEHICLE PERIODICALLY FAILED TO START. GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-7300) WAS CONTACTED AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO THE BYPASS FOR THE FUEL PUMP. THE CONTACT WAS REFERRED TO THE MANUFACTURER TO SEE IF THE REPAIR WOULD BE COVERED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS 180,000.
Oct 16, 2019
MY DURANGO HAD BEEN REPAIRED PER RECALL R09, AND NOW THE VEHICLE IS DOING THE SAME THING AS IT WAS BEFORE THE REPAIR, WHICH IS HAVE FAILED STARTS, AND THE ENGINE SHUTTING DOWN WHILE DRIVING ( VERY DANGEROUS ESPECIALLY ON THE FREEWAY).
Sep 25, 2018
+ 10 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
13 complaints
My vehicle has had recalls performed multiple times since 1st purchased in 2012. The issue was vehicle stalling. At 1st Chrysler / Dodge addressed it as issues upon start up where the vehicle sounded as though it was skipping when hitting the ignition button. They attempted to remedy this with multiple fuel pump relay recalls. They attempted to do internal which did not work. They then went external which also did not work. Nothing was ever formerly recognized as a suitable resolution, so any of us dealing with this were just forgotten. Well I still have this vehicle and it has gotten worse to the point the vehicle will randomly stall while in motion as it did the other day and on multiple other occasions. Under braking conditions the vehicle stalls where everything on the dash appears normal electronically, there is just no power and the steering locks up. I have addressed this multiple times with Dodge customer service as well as my local dealership. The dealership does not want to attempt any repairs because they want to be paid and the manufacturer is not entertaining it. I am aware the vehicle is out of warranty but I am not paying for something the manufacturer has known about since first purchased. There has been no further actions by the manufacturer to address this. They have moved on to newer existing Durango models.
Dec 18, 2024
The 2014 through 2018 3.6L Pentastar motors are covered under a tech service bulletin for their Drivers side valve train being manufactured incorrectly. This can lead to a misfire and hesitation to accelerate in an Emergency. This happened to me recently and I thought it was just a bad spark plug. Mechanic did a full check and believes there is a stuck valve in the engine on the exact same side that the 2014 to 2018 motors are prone to failure. I believe the 2012 and 2013 Engines are also prone to the same failures as their newer counter parts. As I was trying to accelerate to avoid an incident my car stuttered and started to misfire badly. Almost causing a collision. This happened without warning and never previously had this issue. Vehicle was completely mechanically sound before this. This can happen without any warning or signs its going to happen. And after bringing the vehicle to a mechanic and doing much of my own research it appears that the drivers side of the 3.6L v6 in my vehicle is currently under a TSB for the #2,4,6 cylinder head. This can cause the vehicle to have no power for a moment which if I were merging onto the highway and lacked powered could result in a rear end collision. Believe this is a safety issue as well as mechanical issue.
Aug 27, 2023
MOTOR SHUTS OFF TRAVELING DOWN THE ROAD (HAPPENED 3 TIMES SINCE 2016). TWICE ON A CURVE 30 - 40 MPH & ONCE DOWN A STRAIGHT AWAY 60MPH (SCARY). GOT ON YOUR WEB SIGHT NHTSA RECALL # 19V-813. - MANUFACTURER RECALL # V62. WE HAVE STOPPED DRIVING THE VEHICLE. CALLED DODGE GAVE ME CASE # 74962415. TALKED TO A [XXX] AT DODGE SAID HE COULD NOT LOAN ME A VEHICLE. ASK HIM TO LET ME SPEAK TO HIS SUPERIOR...HE SAID NO. TALKED TO BOBILYA DODGE (LOCAL DEALER). NO HELP WITH THIS RECALL UNTIL THEY FIGURE OUT A REMEDY. (RECALL RELATED INCIDENT) TS CAN YOU HELP? NEED A VEHICLE! [XXX] APPROX DATES THIS OCCURRED ....2/17. + 4/18. + 5 /19 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 23, 2020
THE ENGINE REGULARLY WILL NOT START WHEN I PUSH THE BUTTON. IT STALLS OVER AND OVER. SOMETIMES LEAVING US STRANDED. THIS HAS BEEN HAPPENING SINCE AT LEAST 2016 AND I HAVE HAD ALL RECALLS REPAIRED. THE MATTER HAS NEVER RESOLVED! NOW I HAVE BEEN INFORMED THAT THE INITIAL RECALL REPLACEMENT PART WAS FAULTY AND DODGE CURRENTLY DOES NOT HAVE A FIX.
Jan 08, 2020
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO CLASSIC DODGE OF ARLINGTON (1333 EAST INTERSTATE 20, ARLINGTON, TX), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Dec 26, 2019
+ 8 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
9 complaints
I Came into dealership for scheduled service appointment on Apr 5, 2023 10:30:00 AM at EDWARDS CDJR OF OMAHA to get recall fixed on fuel pump relay and an oil change after receiving my 2012 Dodge Durango Citadel back my lights randomly starting blanking and my vehicle stalled and it wouldn’t start or turn over. So I spoke to service rep [XXX] at EDWARDS CDJR OF OMAHA 17950 Burt St and had the car towed back to the dealership that fixed on it EDWARDS CDJR OF OMAHA. I was originally told they didn’t have a loaner to lend to me so I can continue being a caregiver to my mother and transport her and my 7 children around until 04/21/2023 and that someone would call me that day to pickup a loaner vehicle. I called on 04/21/2023 about the loaner and they said someone would call me by midday to pick up a loaner. Now it’s Monday 04/24/2023 and I get a text stating 10 things are wrong with my vehicle in this link https://c.xtime.com/vkepCy2nkAoA2L4fXX including the PCM, which was more items then what was originally stated when they had inspected my vehicle on 04/05/2023 during the recall fix. So I informed them that, “ I will not pay for the pcm to be fixed because this issue is a result of whoever was the mechanic that was originally supposed to fix the recall fuel pump relay, so your shop has to fix it due to negligence on your mechanic's fault. I don't want to have to take anyone to court or give this issues to an attorney, this was sent to better business bureau because I have been left without transportation and facing economic hardship due to this situation.” Then they had their Service Manager [XXX] reach out to me over the phone, and he said that he spoke to three on-site master mechanic at the dealership and they all said the PCM had nothing to do with the fuel pump relay recall. I asked about escalating the issue and submitting an incident report to an higher up authority, he said he can’t. I asked again about the loaner he said there’s no loaner available. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Apr 24, 2023
Potential odometer rollback indicated per carfax, engine failure. Ohio department of public safety, bureau of motor vehicles did conduct a Ohio out of state vehicle inspection on 03/14/2022 @ BMV INVESTIGATIONS D-2@ 1583 Alum Creek Drive and inspector [XXX] has verified rollback. whereas she maybe reached at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mar 31, 2022
Had the recall for shutting down repair again and still having the same problem. I've spent over $2000 In diagnosed fees with dealership and private shops and still having the same problem. Yes the fuel pump relay was replaced 2 times. Still having the same problem it will start back up but locks the steering wheel to where you can't turn it. Which almost was in a accident but was able to stop before. It's happens every month but was told not to bring it back to the dealership as they cant find the problem as all recalls were repaired.
Sep 21, 2021
FIRST STARTED WITH LOCKS ON DOORS, THEN FUEL GAGE NOW DOES NOT START AT ALL. ELECTRIC LIGHTS WOULD JUST START GOING ON & OFF WHILE DRIVING IT WOULD SLOW DOWN AND COULD NOT PICK UP SPEED SOMETIMES WHILE DRIVING ON STREET.
Mar 02, 2020
MY 2012 DODGE DURANGO HAS LOST ALL POWER WHILE I HAVE BEEN DRIVING IT. TODAY IS THE 4TH TIME THIS HAS HAPPENED IN ABOUT 2 MONTHS. I HAVE BEEN DRIVING AND WITHOUT ANY WARNING THE CAR STOPS RUNNING AND ALL ELECTRICAL IS GONE, MY DASH IS BLANK. I WAS ALMOST IN AN ACCIDENT TODAY. I PULLED OUT ON A BUSY STREET AND LOST ALL POWER. I WAS ABLE TO STOP IN THE MIDDLE TURN LANE AND PUT IT IN NEUTRAL. IT IS VERY SCARY EACH TIME IT HAPPENS WITHOUT WARNING!!! THIS ISSUE MUST BE ADDRESSED AND FIXED. MY SAFETY AND MY FAMILY'S SAFETY IS AT STAKE! I AM AFRAID AND WON'T DRIVE IT ON THE INTERSTATE. THIS ENGINE FAILURE HAS HAPPENED 4 TIMES IN THE LAST COUPLE OF MONTHS. THIS SOUNDS LIKE MANUFACTURER RECALL # V62, NHTSA RECALL # 19V-813 WITH THE STALL CONDITION WHILE DRIVING THE VEHICLE. A FUEL PUMP RELAY FAILURE. (RECALL RELATED INCIDENT) TS
Feb 18, 2020
+ 4 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES
8 complaints
I just got a 2012 dodge durango 08/13/2022 I looked up the recalls on it and just trying to get it ixed if possible
Aug 15, 2022
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC ), 14V634000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Sep 11, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Aug 07, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Apr 01, 2015
TL*THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Feb 24, 2015
+ 3 more complaints for this component
STEERING
6 complaints
WHILE DRIVING LOST ALL STEERING - STEERING WHEEL SPINNED WITH NO CONTROL TO THE WHEELS. VEHICLE WAS IN MOTION ON ROAD LOST ALL CONTROL OF STEERING. WAS ABLE TO STOP VEHICLE BEFORE VEHICLE VEERED INTO OTHER LANE OR DITCH. HAD TO CALL TOW TRUCK TO MOVE VEHICLE OUT OF ROADWAY AND TOWED TO DEALERSHIP. DEALERSHIP REPLACED STEERING COLUMN CONTROL MODULE. CONCERN IS SAFETY HAZARD AND CAN HAPPEN AGAIN?
Aug 02, 2019
LEAKING POWER STEERING FLUID IDENTIFIED DURING OIL CHANGE. ONLY 65000 MILE ON THE VEHICLE.
Dec 11, 2017
MY POWER STEERING STARTED TO GO OUT INTERMITTENTLY ABOUT A MONTH AGO. WE WERE SURE IF IT WAS A GLITCH SINCE THE CAR CAN SOMETIMES BE GLITCHY,LIKE THE RADIO FUNCTIONS NOT WORKING OR THE CAR CUTS OFF BUT IS SOMEHOW STILL RUNNING. ANYWAY, ON 18 AUG, I NOTICED THAT THE POWER STEERING WOULD GO OUT IF YOU DON'T PRESS THE BREAK PADDLE. AGAIN, IT DIDN'T START OUT THAT WAY, BUT PROCEEDED THE MOVE I DROVE. BY 26 AUG, IT WAS GOING OUT JUST ABOUT FROM THE TIME I STARTED THE CAR UNTIL I STOPPED FOR THE DAY. I TOOK IT TO THE DEALERSHIP ON28 AUG AND HAD THE PUMP REPLACED. I GOT MY CAR BACK ON 29 AUG. SO FAR, NO ISSUES. THE INCIDENTS TOOK PLACE MAINLY WHILE SLOWING DOWN TO MAKE A TURN, PARKING. I NOTICED THAT IT A LITTLE WHEN I WAS DRIVING THAT THE WHEEL WOULD STIFFEN BUT IT WAS NOT TOO BAD SINCE I COULD JUST PRESS THE GAS PADDLE AND IT WOULD LOOSEN.
Aug 30, 2017
MY 2012 DODGE DURANGO HAS LOST STEERING POWER 4 TIMES SINCE I PURCHASED IT NEW. THE FIRST 3 TIMES THE REPAIR WAS PERFORMED UNDER WARRANTY BY LARRY H MILLER DODGE, 4220 E 22ND STREET, TUCSON, AZ. 85711, (520) 745-1000. IN THESE CASES, THE DEALER CLAIMED A HOSE HAD COME OFF AND THEY CONNECTED IT BACK ON. DOCUMENTATION ON THESE REPAIRS AVAILABLE IS UPON REQUEST. THE ISSUE WAS REPORTED TO CHRYSLER-DODGE CONSUMER AFFAIRS DEPT. AND WAS ASSIGNED CASE NO. 24966049. MY VEHICLE LOST STEERING POWER FOR THE FOURTH TIME ON DECEMBER 21, 2015. IT LEFT A HUGE PUDDLE OF FLUID ON THE PAVEMENT AND THE POWER STEERING CONTAINER IS EMPTY. EVERY TIME THIS HAS HAPPENED, WE HAVE BEEN LUCKY TO AVOID AN ACCIDENT. HOWEVER, WE HAVE BECOME AFRAID OF DRIVING THE VEHICLE. THE CAR IS NOW PERMANENTLY PARKED WITH NO POWER STEERING. I BELIEVE THERE IS A DESIGN OR MANUFACTURING DEFECT WITH THE HOSE THAT KEEPS COMING OFF. PUTTING IT BACK ON IS NOT AN ACCEPTABLE FORM OF REPAIR. IT DOES NOT SOLVE THE PROBLEM AND IT ENDANGERS OUR LIFE.
Dec 22, 2015
HEARD FROM A FRIEND WITH A 2011 DURANGO THAT THEY HAD LOW POWER STEERING FLUID WHEN THEY HAD THEIR MAINTENANCE CHECK UP. I HAD BEEN HEARING A MILD GRINDING NOISE WHEN I WOULD MOVE MY STEERING WHEEL AT TIMES SO I TOOK IT IN TO HAVE IT CHECKED. SURE ENOUGH, THE POWER STEERING FLUID LEVEL WAS AT A VERY LOW LEVEL. THEY HAD TO PUT SOME IN AND THEN SCHEDULE AN APPOINTMENT TO COME BACK AND LOOK FOR A LEAK. CAME BACK, FOUND NO LEAK AND BLAMED IT ON THE MANUFACTURER FOR HAVING AN AIR BUBBLE OR SOMETHING. FRIEND WAS RIGHT. I GUESS IT IS COMMON. CHECK YOUR POWER STEERING FLUID LEVELS! *TR
Mar 22, 2014
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
5 complaints
Electric problem
Nov 19, 2024
This family car had recall back in august fuel module for powertrain check engine light got it fix and few days later check engine turn on and has turned off since car slows down on freeway wont pick up speed and stall on me twice already with kids in car was going 65 and all sudden slow down wiuldnt pick up acceleration and turn off has run good since still having issues dealership says noting wrong with it
Dec 25, 2022
2012 DODGE DURANGO HAS HISTORY OF STARTING AND STALLING PROBLEM. WHILE VEHICLE WAS UNDER WARRANTY, IT WOULD STALL RIGHT AFTER YOU START IT. THE DEALER PERFORMED FUEL PUMP RELAY RECALL, AND PROBLEM WAS NOT FIXED. THE NEXT DEALER REMOVE THE EXTERNAL FUEL PUMP RELAY AND REPLACED TIPM, PROBLEM WAS STILL NOT FIXED. DEALER THEN RE-COMPLETED THE FUEL PUMP RELAY RECALL, PROBLEM STILL NOT FIX. NOW THE VEHICLE IS STALLING WHILE DRIVING DOWN THE ROAD AND SEEMS TO HAPPEN WHEN YOU TURN THE STEERING WHEEL. THERE IS A RECALL FOR THIS ISSUE (T36) BUT DODGE IS SAYING THAT MY VEHICLE DOES NOT QUALIFY FOR THAT RECALL. THIS IS A VERY DANGEROUS ISSUE AND IS CAN/WILL LEAD TO A VEHICLE ACCIDENT WHEN WE CAN'T CONTROL THE VEHICLE GOING DOWN THE HIGHWAY AS IT KEEPS SHUTTING OFF.
Nov 01, 2019
THE VEHICLE STALLS WHILE DRIVING (VERY INTERMITTENTLY). DOES NOT LOG ANY ENGINE CODES AND MAINLY HAPPENS ON DECELERATION. BUT HAS HAPPENED AT HIGHWAY SPEEDS WHEN EXITING THE FREEWAY AND ALSO AT LOW SPEEDS WHEN COMING TO A STOP SIGN. WHEN THE ENGINE STALLS YOU LOOSE POWER STEERING AND BRAKES BUT ALL OF THE ELECTRONICS KEEP WORKING RADIO, LIGHTS, ETC... I HAVE CALLED CHRYSLER CARE OPENED A CASE, WHICH THEY ASSISTED IN SCHEDULING AN APPOINTMENT FOR THE VEHICLE AT THE LOCAL DODGE DEALER. THE CASE WAS CLOSED BY CHRYSLER SINCE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. WE BOUGHT THIS VEHICLE WITH 50,000 MILES ON IT AND IT NOW HAS 76,000 AND HAS STALLED ON US SEVERAL TIMES I WOULD SAY (12) OVER THE 26,000 MILES WE HAVE POUT ON IT. IF YOU GOOGLE THIS COMPLAINT/PROBLEM WITH THE 2011/2012 DURANGO IT IS WIDELY KNOWN AND A VERY SERIOUS ISSUE TO BE IGNORING, SOMEONE IS GOING TO BE KILLED BECAUSE OF THIS.
Feb 22, 2017
I HAVE A 2012 DODGE DURANGE RT. WHEN PARKED AT A GAS STATION, TRIED TO TURN ENGINE ON WITH PUSH START SWITCH AND ENGINE DOES NOT START. WHEN PUSHING START SWITCH AGAIN IT MAKES THE SOUND LIKE THE ENGINE IS TRYING TO TURN OVER BUT DOES NOTHING. IN ORDER TO GET THE ENGINE TO STOP FROM MAKING THE TURN OVER NOISE I HAVE TO MOVE FROM PARK TO IN GEAR. THEN I RECEIVE THE "IGNITION OR ACCESSORY ON" MESSAGE. IN ORDER TO GET THE MESSAGE CLEAR I HAVE TO TURN OFF VEHICLE WITHOUT PRESSING THE BRAKE. THIS PUTS THE ENGINE INTO THE OFF MODE AND I HAVE TO START THE PROCESS TO GET THE CAR TO START ALL OVER AGAIN. THIS HAS HAPPENED MULTIPLE OCCASIONS AND I HAVE VIDEO TO SHOW THE DEFECT. I HAVE DONE RESEARCH AND READ THIS ISSUE WITH MANY PEOPLE SAYING IT IS THE TIPM DEFECT. ALSO, WHEN USING MY RIGHT BLINKER INSTEAD OF THE FRONT BLINKER WORKING MY FOG LIGHTS FLASH. FOR THE VEHICLE TO NOT START OR STALL IS A BIG SAFETY CONCERN AND LIABILITY. *TR
Jul 23, 2014
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
While picking my son up from religion my vehicle suddenly stalled without warning. Thankfully I was pulling into the church parking lot and was in no real danger. I tried to jump start the vehicle with no success, but did notice the insulation on the jumper cables had started to melt. Towed to mechanic and was told the alternator had failed, in turn fried the battery. He replaced both, but then discovered the PCM was fried as well. Took it to the dealer here and was told faulty alternator again, which was replaced again, only to be told the PCM was fried. Now I'm into this for $3000 and I have no faith in the vehicle, the manufacturer, or the dealerships.
Sep 13, 2023
I bought this vehicle second hand and was not warned of any recalls. I started having problems in April of 2023. Windshield wipers would turn on by themself, car would randomly shut off. I brought to several shops and nobody could figure out why it was reading “high voltage”. The car then started having occasional problems shifting. I eventually got on MOPAR website to be made aware there were 3 recalls and alternator was one of them. I called musson patout dodge in new Iberia, LA and made an appointment to fix my car. On the morning of our appointment the car died in the road on the way to dodge and wouldn’t restart without a jump. I brought it in and over the son of 3 days the fixed all the recalls. On my way to pick it up they called and made me aware it would need a new battery I told them I will go replace it as soon as I get the car. Since I picked up the car the shifting problems have not stopped. I have had a code reading “implausible data from tcm”. I have had a mechanic TELL me this recalled alternator going out is what cause this tcm to go out and Musson REFUSES to take it in and even diagnose it without over $170 that I don’t have to spend anymore. This is consequential damage that dodge should be held liable for and they are giving me the most difficult time, it’s my only vehicle for me and my 2 kids and I cant even drive it anymore.
Aug 10, 2023
TAKARA RECALL - LOUD CLICKING SOUNDS FROM UNDERNEATH THE VEHICLE. TOOK IT LOCAL TRANSMISSION MECHANIC AND WAS TOLD IT WAS THE TRANSFER CASE MOTOR. DID NOT GET A SAFETY WARNING LIGHT. AFTER CHECKING INTERNET NOTICE THAT I WAS THE FIRST WITH THIS PROBLEM. SEEMS DODGE HAS A HISTORY CONCERNING TRANSFER CASE MOTOR. THE CLICKING SOUNDS HAPPENED EVEN AFTER TURN VEHICLE OFF AND WHEN STARTING OR SHIFTING FROM P TO D,R OR N.
Oct 19, 2018
USING THE PUSH BUTTON START SYSTEM, WITH THE ENGINE OFF, THE BRAKE PEDAL NOT DEPRESSED, AND THE TRANSMISSION GEAR SELECTOR SET TO P(ARK). WHEN THE PUSH BUTTON START IS PRESSED TWICE, THE VEHICLE ATTEMPTED TO START UP, AND STARTED TO MOVE ON IT'S OWN. THERE WAS NOBODY IN THE DRIVER SEAT, THE BRAKE PEDAL WAS NOT DEPRESSED, THE TRANSMISSION WAS IN PARK. BLUE WATER CHRYSLER DEALERSHIP IN FORT GRATIOT, MI HAS VERIFIED THIS TO BE HAPPENING AND REPRODUCIBLE.
Jun 20, 2018
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THERE WAS A DELAY IN ACCELERATION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Jun 08, 2015
ELECTRICAL SYSTEM,AIR BAGS
5 complaints
A FIRE STARTED IN THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT. WHILE THE CAR WAS PARKED IN THE GARGE AND TURNED OFF. NO ONE WAS IN THE VEHICLE. ABOUT 45 MINUTES AFTER THE FIRE WAS EXTINGUISHED, THE PASSENGER SEAT AIRBAG DEPLOYED.
Apr 06, 2021
DRIVING DOWN THE HIGHWAY BATTERY LIGHT CAME ON. REPLACED BATTERY. RESUMED TRIP, STARTED SMELLING SOMETHING BURNING. BLUETOOTH TURNED OFF, RADIO SHUT OFF, A/C SHUT OFF (ALL AS I'M TRYING TO GET OFF HIGHWAY), SMOKE BEGINS POURING OUT OF AIR VENTS, EVERYTHING SHUTS OFF. HAD TO GET VEHICLE TOWED. IT IS SITTING, AS I AM TRYING TO FIND OUT IF IT IS INCLUDED IN T36 RECALL.
Aug 01, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE DIAGNOSED AND THE MANUFACTURER WOULD POSSIBLY ASSIST WITH THE COST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,044.
Mar 29, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE FRONT AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE TAIL AND HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING AND THE RADIO SCREEN FAILED TO ILLUMINATE. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Nov 20, 2015
CAR BATTERY IS DEAD, BATTERY IS FINE, POSSIBLE FAULTY TIPM.L *TR
Oct 16, 2014
FUEL SYSTEM, GASOLINE
5 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL PUMP RELAY SWITCH WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT A WEEK AFTER THE REPAIR, THE STARTED TO EXPERIENCE FAILURES WITH THE FUEL PUMP. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING LOT AT LESS THAN 5 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT PLACED THE VEHICLE INTO PARK AND THEN TURNED THE VEHICLE OFF AND BACK ON. THE VEHICLE REVVED UP AND FAILED TO START. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOWED THE VEHICLE TO MTN VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736; (706) 935-2328). THE DEALER INFORMED THE CONTACT THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.
Feb 02, 2021
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20-30 MPH AND DECELERATING TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO TOMBALL DODGE CHRYSLER JEEP RAM (23777 TX-249, TOMBALL, TX 77375, (281) 374-4859) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Dec 10, 2019
MY 2012 DODGE DURANGO WAS PART OF THE NHTSA CAMPAIGN NUMBER 15V115000. THE VEHICLE WAS BROUGHT IN FOR THE REPLACEMENT PART IN SEPTEMBER OF 2015. THE REPAIR TEMPORARILY FIXED THE ISSUE. OVER THE LAST 4 MONTHS THE VEHICLE HAS HAD MANY ISSUES WITH STARTING AND/OR STAYING ON AND HAS BEEN TOWED TO A REPAIR SHOP WHEN IT WOULD NO LONGER START. THERE WAS A LOOSE WIRE FOUND FOR THE EXTERNAL REPLACEMENT PART INSTALLED AS THE RECALL. THE VEHICLE THEN RAN NORMALLY FOR A WEEK BEFORE IT STARTED TO SHOW ISSUES WITH STARTING AND STAYING ENGAGED. THE PROBLEM QUICKLY ESCALATED WITH THE VEHICLE STALLING OUT ALMOST DAILY UPON BEING STARTED AND SOMETIMES THE ISSUE COULD ONLY BE RESOLVED BY THE EXTERNAL FUEL KIT RELAY MODULE BEING TAPPED. TODAY, 11/02/16 THE VEHICLE STALLED WHILE DRIVING DOWN THE ROAD, LUCKILY IT WAS IN A SCHOOL ZONE WITH LITTLE TRAFFIC SO ANY POSSIBLY ACCIDENTS WERE AVOIDED. AN HOUR LATER THE VEHICLE STARTED ACTING AS IF LOSING FUEL PRESSURE WHILE TURNING AND THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR TO STABILIZE THE VEHICLE. THE LOCAL DODGE/CHRYSLER DEALERSHIP HAS BEEN CONTACTED SEVERAL TIMES WHILE THIS ISSUE HAS PERSISTED AND WE WERE ADVISED THAT THEY HAD FULFILLED THEIR DUTIES UNDER THE RECALL AND WE COULD BRING THE CAR IN WHEN THERE WAS AN OPENING BUT THEY WERE NOT SURE WHAT THEY COULD DO UNLESS THE ISSUE HAPPENED WHILE THE VEHICLE WAS THERE. *TR
Nov 02, 2016
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE ACCELERATOR PEDAL REQUIRED BEING DEPRESSED IN ORDER TO START. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 7/14/15*CN
Apr 23, 2015
ON JAN 24TH AND ON FEB 7TH, THE DODGE DURANGO DID NOT START AND WAS TOWED VIA ROADSIDE ASSISTANCE TO THE 5 TOWNS CHRYSLER DEALERSHIP FOR REPAIRS THAT COST UNNECESSARY 1200.00. AN EXTERNAL FUEL PUMP RELAY WAS INSTALLED BY THE DEALER. THIS IS A S A RESULT OF AN INADEQUATE, FAULTY AND DEFECTIVE THE FUEL PUMP RELAY WHICH CAUSED THE CAR TO STOP RUNNING. THIS CAN CAUSE ACCIDENTS AND LOSS OF LIVES. *TR
Feb 14, 2014
STEERING,ENGINE
5 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING, LOST POWER, AND SHUT DOWN. THE CONTACT QUICKLY PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER DODGE JEEP (1655 US-46, LITTLE FALLS, NJ 07424, (973) 339-7752) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN AND OTHER UNKNOWN PARTS WERE REPLACED. TWO WEEKS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,293.
Mar 08, 2019
I WAS IN THE PROCESS OF TURNING LEFT AT AN INTERSECTION. AS I TURNED THE WHEEL LOCKED UP AND THE CAR SLOWED DOWN AND EVENTUALLY STOPPED. I HAD TO VEER TO THE RIGHT AS MUCH AS I COULD. I PUT THE CAR IN PARK AND WHEN I STARTED IT AGAIN, IT SHOOK. I PROCEEDED TO DRIVE HOME. DUE TO IT BEING NIGHT AND WHERE I WAS POSITIONED, I COULDN'T RECORD THE ISSUE, BUT I DID DOCUMENT THE MILEAGE.
Feb 01, 2017
AS I WAS TURNING LEFT INTO A COMMUNITY THE STEERING WHEEL LOCKED UP WHILE THE VEHICLE WAS STILL IN DRIVE. I IMMEDIATELY PUT THE EMERGENCY LIGHTS ON. I PUT MY FOOT ON THE BRAKE FOR SAFETY WHILE THE VEHICLE WAS STILL IN DRIVE. I LIFTED MY FOOT FROM THE BRAKE AND THE CAR REMAINED STILL. I PRESSED THE GAS PEDAL AND THE CAR REMAINED STILL. I THEN PLACED MY FOOT ON THE BRAKE AGAIN AND IT WAS STIFF. WHEN I PRESSED THE GAS THE VEHICLE WOULDN'T MOVE WHILE STILL IN DRIVE. I PLACED MY FOOT BACK ON THE BRAKE AND PUT THE VEHICLE IN PARK. I PRESSED THE ENGINE BUTTON AND THE VEHICLE ENGINE CAME ON. I TURNED THE EMERGENCY LIGHTS OFF, PUT THE VEHICLE IN DRIVE AND CONTINUED MY DESTINATION. I HAVE A VIDEO, BUT IT EXCEEDS THE UPLOAD SIZE FOR THIS SITE.
Dec 31, 2016
I HAD JUST EXITED AN UPHILL RAMP AFTER COMING OFF THE HIGHWAY FROM ABOUT 65 MPH TO 35 MPH. AFTER ENTERING THE RAMP I HAD TO STOP AT A RED LIGHT. WHEN IT WAS TIME TO TURN RIGHT, THE GAS WOULD NOT ACCELERATE THE CAR AND THE STEERING WHEEL HAD LOCKED UP. I HAD TO RESTART THE VEHICLE IN ORDER TO PROCEED WITH MY ROUTE. THIS IS THE SIXTH TIME THAT THIS HAS OCCURRED WHILE THE VEHICLE HAS BEEN EITHER IN MOTION OR TURNED ON IN THE PROCESS OF DRIVING. *TR
Dec 21, 2016
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Nov 27, 2015
ELECTRICAL SYSTEM,INTERIOR LIGHTING
5 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE EXITING THE HIGHWAY, THE VEHICLE LOST POWER AND VARIOUS WARNING INDICATORS FLICKERED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT REPLACED THE BATTERY AND DROVE THE VEHICLE TO THE DEALER. THE MECHANIC DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE CONTACT NOTIFIED THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
May 03, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mar 20, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Aug 04, 2016
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000(ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE REMEDY OR PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mar 10, 2016
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A BURNING ODOR AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THERE WAS AN ABNORMAL SMELL OF BURNING PLASTIC AND THICK SMOKE APPEARED FROM THE VANITY LAMP AND ENTERED THE VEHICLE. THE CONTACT TURNED OFF AND EXITED THE VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TOWED DUE TO THE DANGER OF THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Mar 01, 2016
SEATS
4 complaints
The truck was in park and idling. We were not moving. There were no abnormal lights on the gage cluster. Out of knowwhere the head rest exploded forward and hit the back of my father-in-laws head. He is OK but it was a hard hit and left him sore. Luckily we were not driving on the freeway.
Mar 21, 2023
AS DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST DEPLOYED INTO THE BACK OF MY PASSENGER'S HEAD.*DT CONSUMER HAD A WHIPLASH. DEALER WAS CONTACTED.*JB
Oct 26, 2020
THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SIDE OF THE VEHICLE DEPLOYED WHILE THE VEHICLE WAS SITTING IN PARK IN MY DRIVEWAY. WE HAD JUST STARTED THE CAR WHEN IT DEPLOYED. NOTHING HIT THE VEHICLE OR MADE THE VEHICLE MOVE IN A NONE NORMAL WAY. THANK GOODNESS WE WEREN'T IN MOTION WHEN IT DEPLOYED. THIS IS A VERY SERIOUS SAFETY HAZARD. THE HEADREST CANNOT BE RESET AS YOU CAN SEE THE INTERNAL PLASTIC THAT WAS HOLDING IT TOGETHER IS BROKEN. I AM PROVIDING PICTURES AND AM HAPPY TO PROVIDE MORE IF NEEDED.
Oct 05, 2020
I HAD A PASSENGER SITTING IN THE FRONT PASSENGER SEAT MOVING THE SEAT BACK WITH POWER CONTROLS AND THE HEADREST DEPLOYED WHILE I WAS DRIVING LESS THAN 30 MPH IN A RESIDENTIAL AREA, DID NOT KNOW WHAT IT WAS AT FIRST, IT WAS LOUD POPPING SOUND...ONCE I LEARNED WHAT HAPPENED I LOOKED UP TO SEE HOW TO RESET IT AND ATTEMPTED SO..WITH NO SUCCESS. THE BRACKETS THAT HOLD THE PIN IS/WAS BROKEN. I ALSO LEARNED THIS IS NOT SUPPOSE TO HAPPEN UNLESS YOU ARE HIT FROM BEHIND AND IT SHOULD DEPLOY TO AVOID WHIPLASH, THIS WAS NOT THE CASE, LUCKILY MY PASSENGER WAS NOT INJURED FROM THE HEADREST DEPLOYING PREMATURELY. I CONTACTED THE DEALER TO LEARN THIS WAS NOT COVERED UNDER WARRANTY PLAN I HAVE. THE REPAIR COST IS 911.85 THAT I AM RESPONSIBLE FOR, I PAID 135 JUST TO HAVE IT LOOKED AT, WHICH WILL GO TOWARDS REPAIRS IF FIXED WITHIN 30DAYS, THIS COST IS NOT WITHIN REACH FOR ME. I HAVE ALSO READ OTHER DODGE MODELS WITH THE SAME ISSUE IN THE PAST. PLEASE LOOK INTO THIS AS THIS IS NOT UNCOMMON BUT VERY COSTLY TO THE CAR OWNER. THANK YOU. MILEAGE THIS OCCURRED AT 52000
Mar 29, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
4 complaints
My 2012 dodge durango sxt, rear turn signal stop flashing, front turn signal works, but not the rear .no turn signal or brakes lights
Aug 30, 2022
WITH THE HEADLIGHT SWITCH IN THE AUTO POSITION THE LIGHT SHUT OFF WHILE DRIVING, CAUSING A SLIGHT PANIC TO GET THEY SWITCH TO THE MANUAL POSITION
Jan 18, 2018
IWHEN DRIVING VEHICLE IN WET OR LONG PERIODS OF DAMP WEATHER DASH LIGHTS WILL GO OUT AND WHEN MOVING TURN SIGNAL ON DASH LIGHTS COME ON AND HEAD LIGHTS GO OUT .I WILL NOT DRIVE THIS VEHICLE AT NIGHT. DEALER CAN'T DUPLICATE THIS THIS PROBLEM
Jan 18, 2016
I WAS SETTING AT A TRAFFIC LIGHT WHEN MY HEADLIGHTS CAME ON AND ALL DASH LIGHTS WENT OUT,ANOTHER OCCASION PARKED AND MAP LIGHT CAME ON AND WOULD NOT SHUT OFF ALSO DASH LIGHTS WENT OUT THIS IS HAPPENING TO OFTEN I HAVE HAD IT IN THE DEALER WITH NO LUCK I WILL NOT DRIVE THIS VEHICLE AT NIGHT BECAUSE TO ME IT IS UNSAFE.THIS HAS HAPPENED FIVE TIMES. *TR
Mar 27, 2014
STEERING,ELECTRICAL SYSTEM
4 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MCKAY'S DODGE CHRYSLER JEEP RAM FIAT (2020 FRONTAGE RD S, WAITE PARK, MN 56387, (320) 247-6624) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE CONTACT RESTARTED THE VEHICLE AND REGAINED STEERING FUNCTIONALITY. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Oct 13, 2020
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER AND VARIOUS INDICATORS FLICKERED ON THE INSTRUMENT PANEL. THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS PULLED OVER AND LATER TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.
Feb 14, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO.WHILE DRIVING APPROXIMATELY 45 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. IN ADDITION, THE CONTACT MENTIONED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V636000 (ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS 79,000.
Sep 18, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Jun 11, 2015
STEERING,VEHICLE SPEED CONTROL,ENGINE
4 complaints
I CAME TO A STOP AT A STOP LIGHT TO TURN RIGHT AND THE VEHICLE STALLED. I DIDN'T HAVE TIME TO RECORD IT BECAUSE THERE WERE CARS COMING DOWN THE EXIT BEHIND ME. I IMMEDIATELY KEPT MY FOOT ON THE BRAKE AND PLACED THE VEHICLE IN PARK AND RESTARTED IT. THE MILEAGE IS AT 93,322. THE FLIGHT RECORDER THE DEALERSHIP PLACED ON THE VEHICLE DIDN'T WORK SO THERE WAS NOTHING TO CAPTURE.
May 09, 2017
OUR DODGE DURANGO STALLED AS I WAS TURNING LEFT. WHEN I WENT TO PUSH THE TRIGGER BOX, IT DID NOT WORK AND WILL NOT COME BACK ON. I RESTARTED THE CAR AND WAITED, BUT THE TRIGGER BOX NO LONGER WORKS. THIS IS OF COURSE STRANGE BECAUSE ONCE AGAIN, NOTHING CAN BE RECORDED. THE KEY FOB BATTERY IS BRAND NEW AND THE PUSH BUTTON WAS IN USE. I HAVE A VIDEO FOR DOCUMENTATION. THE MILEAGE IS 94,017. WE HAVE RECORDED VIA TRIGGER BOX DAILY JERKS WITH THE DURANGO AND NOW THE MAJOR ISSUE WE NEEDED DOCUMENTATION OF CAN'T BE CAPTURED BECAUSE THE DEVICE NO LONGER OPERATES.
May 09, 2017
AS I TURNED RIGHT, THE VEHICLE ONCE AGAIN STALLED. THE ENGINE TURNED OFF, BUT ALL THE ELECTRICAL SYSTEMS CONTINUED TO WORK. I PLACED MY FOOT ON THE GAS TO DEMONSTRATE THAT IT WOULD NOT MOVE WHILE THE VEHICLE WAS STILL IN DRIVE. THEN I DID THE SAME WITH THE BREAK TO DEMONSTRATE THAT IT WOULDN'T RESPOND. I PUT THE VEHICLE IN PARK WITH MY FOOT ON THE BRAKE AND THE VEHICLE RESTARTED. MY CHILDREN WERE IN THE VEHICLE AND MY OLDEST SON RECORDED UNTIL WE REACHED THE INTENDED STOPPING POINT. THE MILEAGE ON THE VEHICLE WAS 94,624. THE VEHICLE HAD A TRIGGER BOX / FLIGHT RECORDER, BUT IT QUIT FUNCTIONING THE PREVIOUS WEEK WHEN THE CAR ALSO STOPPED LAST WEEK.
May 09, 2017
AROUND 7:20 AM I HAD JUST EXITED A RAMP TO GO BENEATH THE UNDERPASS TO TURN LEFT. THE MILEAGE CHANGE WAS 60 MPH TO 35 MPH. BEFORE THE CAR COULD COME TO A COMPLETE STOP APPLIED BY BRAKES, IT STALLED. THERE WERE OTHER VEHICLES BEHIND US WHO HAD TO GO AROUND. MY CHILDREN WERE WITH ME AND ONE RECORDED TO SHOW THAT THE VEHICLE WAS STILL IN DRIVE AND THAT THE BRAKE AND THE GAS WOULD NOT RECEIVE A RESPONSE FROM THE CAR. THIS IS THE THIRD DAY IN A ROW THAT VEHICLE HAS STALLED SINCE WE RECEIVED IN BACK FROM THE DEALERSHIP.
Feb 01, 2017
STEERING,VEHICLE SPEED CONTROL
4 complaints
WE WERE DRIVING ABOUT 65 MPH AN WERE APPROACHING A MAJOR HIGHWAY INTERSECTION. THE AIR IN THE CAR BEGAN TO GET WARM AND THE STEERING WHEEL LOCKED UP. WE WERE BLESSED TO BE NEAR A SHOULDER WHERE WE COULD PULL OVER. I TURNED ON THE EMERGENCY LIGHTS AND WE PULLED OVER TO THE RIGHT SIDE OF THE FREEWAY. WE TURNED THE VEHICLE OFF, WAITED A MOMENT AND THEN TURNED IT BACK ON. THE ENGINE SHOOK WHEN THE VEHICLE RESTARTED. WE WERE ABLE TO DRIVE HOME WITHOUT ANY ADDITIONAL STOPPING. *TR
Dec 08, 2016
MY SON AND I WERE DRIVING TO A FRIEND'S HOME. WE STOPPED AT A RED LIGHT AND THE AIR IN THE CAR BECAME WARM. WHEN I TRIED TO PUSH THE GAS PEDAL, NOTHING HAPPENED. THE STEERING WHEEL ALSO LOCKED UP. WE TURNED ON THE EMERGENCY LIGHTS AND RESTARTED THE CAR. THE CAR CONTINUED NORMALLY. *TR
Dec 08, 2016
I WAS TAKING MY CHILDREN TO SCHOOL. I HAD JUST EXITED THE FREEWAY AND SLOWED DOWN TO ABOUT 25 MPH. AS I SLOWED DOWN THE STEERING WHEEL LOCKED UP. THERE WAS NO WHERE TO VEER OFF IN THIS SITUATION BECAUSE WE WERE IN THE FARTHEST LEFT LANE THAT HAD TO TURN BENEATH THE UNDERPASS. BECAUSE WE WERE AT A STOP LIGHT, I WAS ABLE TO TURN THE EMERGENCY LIGHTS ON, TURN THE VEHICLE OFF AND TURN IT BACK ON. THE CAR SHOOK A LITTLE AND WE CONTINUED TO SCHOOL.
Dec 08, 2016
I WAS TAKING MY CHILDREN TO SCHOOL. WE WERE IN MORNING TRAFFIC ON A MAJOR HIGHWAY GOING NORTH. WE WERE IN THE SECOND FARTHEST LEFT LANE. I WAS DRIVING ABOUT 65 MPH WHEN THE CAR SUDDENLY BEGAN TO SLOW DOWN ON ITS OWN. THE STEERING WHEEL LOCKED UP. THIS TIME WE WERE IN A BULK OF TRAFFIC AND AN 18 WHEELER WAS BEHIND US. I TURNED ON OUR EMERGENCY LIGHTS, LOOKED TO THE LEFT AND HAD TO STICK MY LEFT ARM OUT THE WINDOW TO SIGNAL TO THE OTHER CARS BEHIND US TO LET US OVER TO THE LEFT SHOULDER. I WAS ABLE TO GUIDE THE VEHICLE TO THE LEFT SHOULDER. THE RADIO WAS STILL PLAYING. I TURNED THE CAR OFF, SAT FOR A MOMENT TO CALM DOWN AND CALLED MY HUSBAND. I THEN RESTARTED THE CAR AND CONTINUED TAKING MY CHILDREN TO SCHOOL. *TR
Dec 08, 2016
EXTERIOR LIGHTING
4 complaints
DEALER STATES TOOLS & PARTS NOT AVAILABLE FOR SUN VISOR RESISTANCE SHORT
Aug 13, 2016
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 55 MPH, THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT SWITCHED THE LIGHTS ON MANUALLY IN ORDER FOR THEM TO WORK. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT NOTIFIED THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Mar 04, 2016
AUTOMATIC HEADLIGHTS WILL SHUT OFF UNPREDICTABLY AT NIGHT, REQUIRING THE DRIVER TO REACH DOWN AND TURN THE HEADLIGHTS ON MANUALLY. POTENTIALLY VERY DANGEROUS AS IT IS A DISTRACTION TO THE DRIVER EVEN IF HE KNOWS WHERE THE LIGHT SWITCH IS. VERY DANGEROUS IF YOU ARE DRIVING IN THE DARK AND DO NOT KNOW WHERE YOUR HEADLIGHT SWITCH IS. THIS PROBLEM HAS HAPPENED AT LEAST 20 TIMES. *TR
Apr 04, 2014
I NORMALLY DRIVE W/THE HEADLIGHTS IN THE AUTO ON POSITION AND ALL OF THE SUDDEN THE HEADLIGHTS AND MY DASH LIGHT TURNED OFF, WHEN I SWITCHED TO MANUALLY TURN THEM ON THEY CAME ON. THIS HAS BEEN HAPPENING INTERMITTENTLY BUT I HAVE NOT YET CONTACTED THE DEALER. *TR
Jan 20, 2014
AIR BAGS,SEATS
3 complaints
My fairly new teen driver drove the car to the gym and the headrest basically “exploded” onto the back of his head with a swift blow. He had a very bad headache and was really freaked out. There were no lights, no notice, no impact. Just out of the blue drivers side. Called local dealership to see what it could be and apparently the pin can break or the plastic holding the pin and the airbag restraint type system in the headrest will just explode open as if in an accident. He said no recalls and out of warranty. How can this NOT be a serious safety issue??? My inexperienced teen driver could have been so stunned he caused an accident! Anyways they said it would be roughly $1100 to replace entire headrest because there is no option to repair it once deployed. Can we still drive it? If we don’t have that $ now
Feb 16, 2024
Headrest exploded while I was driving. Hit me in the head. Gave me a concussion. Dealership says there is no recall. I have to pay out of pocket. This is a safety feature. I am not paying for the repairs.
Sep 27, 2023
The headrest deployed under normal driving conditions. A quick google search shows I'm not the only one with this issue. Some have described this issue as the headrest "exploding" since it disengages in a very quick and forceful manner. Some Dodge Durango Models from 2011 - 2018 fall under recall "(X88) Active Head Restraint" but for some reason I'm being told my 2012 Dodge Durango does not fall under this same recall.
Aug 09, 2022
ENGINE AND ENGINE COOLING
3 complaints
The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 70 MPH, the vehicle started overheating. The contact pulled safely off the highway and turned the vehicle off and waited for nearly an hour before restarting the vehicle and driving back to her residence. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the thermostat needed to be replaced. The failure persisted. The thermostat and water pump were replaced by an independent mechanic. The vehicle continued experiencing the overheating failure. The vehicle was towed to a dealer where the thermostat and water pump were replaced a second time. The failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 122,400.
Mar 29, 2022
The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 25 MPH, the vehicle started lagging. The contact stated that the check engine warning light was illuminated. The contact parked the vehicle on the side of the road and noticed the engine coolant was low, but no leaks were found. The contact was able to drive to her residence. The contact stated coolant was added. The contact stated the coolant was low again shortly after filling the reservoir. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
Mar 25, 2022
IN DECEMBER 2011 I PURCHASED A NEW 2012 DODGE DURANGO CITADEL FROM NORTHTOWN DODGE CHRYSLER JEEP RAM (NDCJR), IN TONAWANDA, NY. I AM HAVING AN ISSUES WITH PERIODIC STALLING WITHOUT WARNING WHILE DRIVING. IN APRIL 2016 WHILE SLOWING DOWN TO EXIT RIGHT VIA A THRUWAY RAMP THE DURANGO STALLED AND STEERING WHEEL LOCKED WITHOUT ANY WARNING. I BROUGHT THE VEHICLE INTO NDCJR ON 4/30/2016 AND WAS TOLD THAT THEY WERE 'UNABLE TO MAKE ANY REPAIRS BECAUSE THEY COULD NOT DUPLICATE THE ISSUE'. IN JULY 2016, MY HUSBAND EXPERIENCED THE STALLING WHILE MAKING A LEFT TURN. MY MOST TERRIFYING EXPERIENCE CAME IN AUGUST OF 2016 WHEN I WAS ON A MAIN ROAD IN BUSY EVENING TRAFFIC, SLOWING DOWN TO MERGE INTO THE LEFT TURNING LANE, AND THE CAR COMPLETELY STALLED AND STEERING WHEEL LOCKING AGAIN ALMOST CAUSING ME TO REAR END THE VEHICLE IN FRONT OF ME. I CONTACTED NCDJR TO INFORM THEM THAT THIS WAS HAPPENING AGAIN AND THAT I NEEDED MY VEHICLE SERVICED. NORTHTOWN HAD MY VEHICLE FROM 8/6/2016-8/30/2016 AND I WAS AGAIN TOLD, THE VEHICLE COULD NOT BE REPAIRED BECAUSE 'THEY COULD NOT DUPLICATE THE PROBLEM'. ON THE EVENING OF THURSDAY, 9/29/2016 I WAS GETTING OFF AT AN EXPRESSWAY RAMP AND WAS SITTING IN RUSH HOUR TRAFFIC WAITING FOR THE LIGHT TO CHANGE, AND WHEN I ACCELERATED THE CAR MADE NO MOTION, I WAS AGAIN STALLED WITHOUT WARNING. PER THEIR INSTRUCTION, I CONTACTED NCDJR AND TOLD THEM I WAS BRINGING THE VEHICLE RIGHT OVER. THEY AGAIN COULD NOT "DUPLICATE THE PROBLEM" HOWEVER THEY DECIDED TO PUT A TRACKING DEVICE ON THE CAR SO THAT WHEN IT STALLS AGAIN IT CAN BE RECORDED. I PICKED THE VEHICLE UP 6 DAYS LATER ON WEDNESDAY, 10/5/2016. I FEEL THAT I HAVE BEEN MORE THAN PATIENT AND HAVE BEEN THROUGH ALL OF THE PROPER CHANNELS, HOWEVER, I AM BEING ASKED TO CONTINUE TO PUT MY FAMILY, MYSELF AND OTHERS AT RISK BY DRIVING A CAR THAT IS UNSAFE TO HAVE ON THE ROAD IN THIS CONDITION. *TR
Oct 17, 2016
TIRES
3 complaints
Was driving on Hwy at 65 mph. Rear drivers side tire blew out. Sidewall split and cause the tread to detach. Caliber Collision has pictures of the damage. I had to immediately pull to the side of a busy hwy at dusk. Just managed to get off the road. Called 911 but they didn’t stop to talk to us. AAA towed me to Caliber Collision. Total damages were $10,587.67. Car was totaled by USAA insurance. No warning ahead of time and the tire was 3 years old. Less than 25,000 miles put on it. Warning came on as I was pulling over after the flat but it was too late. Now I have an accident on my record when I only collided with the ground by the flat.
Jul 28, 2021
HANKOOK ROADHANDLER H/T TIRES ON AN SUV -SEVERE TIRE DEFECT THIS TIRE WAS NOT LISTED IN CHOICES SO I CHOOSE ROADHANDLER SPORT -MY TIRES ARE ROADHANDLER H/T , THEY ARE SUV TIRES, UNSURE OF SIZE CAR WAS NOT HANDLING WELL AND FELT FUNNY AT TIMES WHEN DRIVING, I HAD SOME OTHER ISSUES WITH THE CAR SO BROUGHT IT TO GARAGE AND THEY NOTIFIED ME OF THE SEVERE TIRE DEFECT
Jul 10, 2018
TL* THE CONTACT OWNS A 2012 DODGE DURANGO EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P265/60R18 (NA). UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE TIRES WERE NOT DIAGNOSED NOR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS NOT PROVIDED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 23,811.
Jul 06, 2016
SUSPENSION
3 complaints
WE PUT OUR DURANGO AWAY EACH WINTER AND DOESN'T GET DRIVEN UNTIL WE BRING IT OUT IN THE SPRING. 2 YEARS AGO I PULLED IT OUT IN THE SPRING. I FOUND 2 OIL PUDDLES WHERE THE REAR WHEELS SAT. ALL THE OIL HAD LEAKED OUT OF THE REAR SHOCKS. I HAD THEM REPLACED BY MY MECHANIC AT A COST OF $450 EACH, USING DODGE ORIGINAL PARTS. I WENT INTO OUR GARAGE A WEEK AGO (FEB 18TH 2021) AND FOUND THE LEFT REAR SHOCK HAD LET GO AGAIN, ANOTHER PUDDLE ON THE GARAGE FLOOR. IF THESE LET GO WHEN YOU ARE DRIVING, THE VEHICLE BOUNCES VIOLENTLY. I KNOW THIS BECAUSE I HAVE DRIVEN IT THAT WAY FOR ABOUT 10 MILES TO OUR MECHANIC, I HAD ALL I COULD DO TO HANG ONTO IT.
Feb 27, 2021
MY DURANGO STARTED MAKING NOISE IN THE BACK END, AND SEEMED UNSTABLE AT TIMES HANDLING, AND EVEN WORSE WHEN TOWING. THE NOISE WAS MOST PRONOUNCED GOING SLOW OVER BUMPY ROADS, LIKE A CLUNKING NOISE. UPON RESEARCHING I DISCOVERED THAT THESE VEHICLES ARE KNOWN FOR HAVING PROBLEMS WITH THE REAR SELF-LEVELING SHOCKS. THESE SHOCKS ARE NOT A CHEAP FIX, BUT KNOWING I HAD NO OTHER CHOICE BUT TO REPLACE THEM WITH THE SAME PROBLEMATIC SHOCKS, I REPLACED THEM. THE DURANGO WAS SILENT FOR A COUPLE DAYS, THEN A NOISE AGAIN APPEARED IN THE BACK END OF THE VEHICLE. ISSUES WITH THE REAR SHOCKS ARE DESCRIBED IN CHRYSLER TSB 17-005-13 AS WELL AS TSB 17-002-14, BUT SINCE MINE IS A 2012 DURANGO AND NOT CALLED OUT FOR THE TSB 17-002-14. THE SHOCKS THAT WERE INSTALLED ARE THE NEW SERIES AH SHOCKS (FROM AA THAT WAS ON THE VEHICLE) THE AH SERIES PURCHASED CAME WITH MOUNTS PREINSTALLED. THE VEHICLE HAS A TREMENDOUS AMOUNT OF NOISE IN THE BACK END, AND CLUNKING GOING ON THAT IS DEFINITELY SHOCK RELATED, IT MAY BE A DIFFERENT NOISE THEN BEFORE, BUT NOW IT IS EVEN WORSE WITH THE NEW SHOCKS. SINCE REPLACING THE SHOCKS IT IS DIFFICULT TO EXPLAIN WHEN THE NOISES/CLUNKING WILL HAPPEN ' IT USE TO HAPPEN CONSISTENTLY WHEN GOING SLOW OVER A BUMPY ROAD, NO THAT IS NOT THE CASE ' SOMETIMES IT HAPPENS WHEN GOING SLOW, SOMETIMES FASTER, SOMETIMES JUST AROUND A CORNER, THERE SEEMS TO BE NOTHING COMMON ABOUT WHEN THE SHOCKS ARE GOING TO START MAKING NOISE JUST THAT THEY WILL, AND THEY WILL MAKE NOISE OFTEN. IT JUST SEEMS THAT SOMETHING IS WRONG, AND NOT SAFE IN THE REAR SUSPENSION.
May 02, 2016
SINCE THE VEHICLE WAS BRAND NEW ITS HAS HAD A VIBRATION IN THE STEERING WHEEL AND PULLS HARD TO THE RIGHT. I HAVE HAD THE VEHICLE TO THE DEALER MANY TIMES WITH NO SUCCESS. I FOUND THE ISSUE MYSELF ONCE I LOOKED UNDER THE CAR. BOTH FRONT STRUTS ARE BLOWN, SPRAYING OIL ONTO OTHER COMPONENTS, FRAME AND LEAKING ONTO THE FLOOR OF THE GARAGE. THE VEHICLE SLIDSIDE WAYS ON A LEFT HAND TURN FROM A STOP LIGHT. *TR
Nov 14, 2012
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THREE UNKNOWN DEALERS AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE INDEPENDENTLY DECELERATED FROM 30 MPH TO 10 MPH. THE CONTACT STATED CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE MECHANIC RETRIEVED THE FUEL FAILURE DETECTION CODE. THE DEALER WAS CONTACTED, AND STATED THAT CURRENTLY THERE WAS NO FIX FOR VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS
Jun 02, 2020
THE CHECK ENGINE BULB IS FUNCTIONAL (LIGHTS UP INITIALLY WHEN TURNING ON THE VEHICLE), BUT DOES NOT ILLUMINATE WHEN THERE IS AN ENGINE CODE REPORTED. I'VE ENCOUNTERED 2 DIFFERENT PROBLEMS WHERE THE CHECK ENGINE LIGHT DIDN'T ILLUMINATE. THE ELECTRONIC THROTTLE CONTROL WAS MALFUNCTIONING, AND THE CAR OCCASIONALLY WENT INTO LIMP MODE, USUALLY ON HIGHWAYS WHILE DRIVING STRAIGHT, SOMETIMES AT HIGH SPEEDS, RISKING A REAR END COLLISION. FORTUNATELY THE THROTTLE CONTROL LIGHT ILLUMINATED, BUT THERE WAS NO CHECK ENGINE LIGHT. THE CRUISE CONTROL IS MALFUNCTIONING, DISENGAGING AT RANDOM TIMES AT HIGH SPEEDS ON A HIGHWAY, AGAIN RISKING A REAR END COLLISION. NO INDICATOR LIGHTS ILLUMINATE, AND THERE IS NO CHECK ENGINE LIGHT. AN ENGINE CODE READ REPORTS ERROR P0572, WHICH INDICATES A PROBLEM WITH THE CRUISE CONTROL, BUT THERE IS STILL NO CHECK ENGINE LIGHT ILLUMINATED.
Apr 09, 2018
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE DECELERATED AND THEN STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED SOUTH COUNTY DODGE CHRYSLER JEEP RAM AT (314) 487-1010 (7127 S LINDBERGH BLVD, ST. LOUIS, MO 63125) AND WAS INFORMED THAT THEY WERE NOT ACCEPTING RECALLS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,850.
Mar 05, 2018
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 40 MPH OR HIGHER, THE VEHICLE TURNED OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, ALL THE ELECTRICAL SYSTEMS DISENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE CONTACT CALLED PREMIER CHRYSLER (LOCATED AT 7301 ARTESIA BLVD, PUENA PARK, CA 90621, 714-528-5337), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE, WHICH HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Dec 13, 2019
DRIVING ON A MAJOR HIGHWAY IN NJ ON 7/21/16 , ALL THE CAR WARNING LIGHTS WENT ON RANDOMLY AND UNEXPECTEDLY, WINDSHIELD WIPERS WENT ON ON THEIR OWN, RADIO SHUT OFF, ALL POWER WAS LOST AND CAR SHUT DOWN ALMOST IMMEDIATELY WITH LIMITED OR NO BRAKING OR STEERING POWER AND THE CAR WOULD NOT TURN ON ANY LONGER. I TRIED TO MAKE IT SAFELY TO THE SIDE OF THE ROAD (LEFT SHOULDER WAS THE CLOSEST) WITH BIG TRUCKS AND FAST MOVING CARS GOING BY. HAD IT TOWED TO AN AUTO BODY SHOP WHICH TOOK 2 DAYS TO DIAGNOSE THE PROBLEM WHICH THEY DEEMED A FAILURE OF THE MAIN BOARD WHICH CAUSED THE ALTERNATOR TO FAIL WHICH CAUSED THE BATTERY TO SEIZE AND FAIL AS WELL. THE COSTS OF REPAIR I HAD TO PAY TO FIX THE ISSUE ON MY 4 YEAR OLD CAR WITH 92K MILES ON IT WAS APPROX $1,500. THE SYMPTOMS AND DIAGNOSIS WERE ALMOST IDENTICAL TO THE P60 RECALL ISSUED BY CHRYLSER BUT WHEN I INQUIRED WITH CHRYSLER ABOUT GETTING MY VEHICLE COVERED UNDER THE RECALL AND REIMBURSED FOR THE COSTS OF REPAIR, THEY CLAIMED THAT THE RECALL DID NOT APPLY TO MY CAR BC IT IS 180 AMP VS 160 AMP (?) BUT IT IS VERY OBVIOUS AND CLEAR TO ME THAT WHAT HAPPENED TO MY CAR WAS EXACTLY THE SAME AS THE P60 RECALL. NOT TO MENTION IT WAS A VERY DANGEROUS SITUATION THAT I ENCOUNTERED WITH MY CAR STOPPING IN THE MIDDLE OF A BUSY HIGHWAY. IT COULD HAVE BEEN TRAGIC HAD I NOT BEEN ABLE TO NAVIGATE IT WELL. CHRYSLER IS BASICALLY REFUSING TO EXTEND THE RECALL TO MY VIN # AND NOT REIMBURSING MY REPAIR COSTS.
Aug 11, 2016
THE TOTALLY INTEGRATED MODULAR ENGINE (TIME) HAS HAD MANY PROBLEMS SINCE THE PURCHASE OF THE 2012 DODGE DURANGO. THE SUV HAS STOPPED DEAD WHILE IN DRIVE ON INTERSTATE 95. THE PANEL LIGHTS HAS ALL COME ON ALL AT ONCE WHILE DRIVING. THE ENGINE HAS STALLED AND WOULD NOT RESTART SEVERAL TIMES LATE AT NIGHT. THE EXTERIOR LIGHTS HAS GONE OFF COMPLETELY AT NIGHT WITHOUT PANEL LIGHT NOTIFICATION. THE FOG LIGHTS WILL NOT WORK AT ALL TIMES. THE RADIO AT TIMES WILL NOT PAY. THE PUSH START BUTTON WILL NOT ALWAYS START THE VEHICLE. THE ENGINE PERMITS A FOUL ORDER AT TIMES. THE ENGINE HAS GONE FROM AUTOMATIC TO MANUAL DRIVE WITHOUT PLACEMENT IN MANUAL. THE BRAKE PEDAL WILL NOT COME BACK AFTER BEING PUSHED TO THE FLOOR. THE MOTHER BOARD HAS HAD TO BE REPLACED. THE ENTIRE ELECTRICAL SYSTEM HAS SHUT DOWN - VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. I HAVE BEEN GIVEN A RENTAL CAR 4 TIMES FOR AN APPROXIMATE TOTAL OF 30 DAYS TO TRY TO RECTIFY THE PROBLEMS. I HAVE 4 RECALLS FOR VARIOUS ISSUES AND NONE HAVE BEEN FIXED DUE TO PARTS ARE NOT READILY AVAILABLE. RECALL ID'S - APRIL 2014 SERVICE BRAKES AND BRAKES HYDRAULIC ANTI-LOCK #102663, #102664, #102298 AND JULY 2014 105085 - ELECTRICAL SYSTEM WIRING. THERE ARE SEVERAL CLASS ACTION LAWSUITS AGAINST THE CHRYSLER GROUP, LLC FOR THE 2012 DODGE DURANGO. I NO LONGER FEEL SAFE IN THIS VEHICLE, I CAN POSSIBLY CAUSE AN ACCIDENT OR SOMEONE CAN HIT ME WITH ALL THE PROBLEMS AND POTENTIALLY HURT MYSELF OR OTHERS WITH ALL THE RECALLS AND ENGINE PROBLEMS. *TR
Sep 01, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 25 MPH EXITING THE FREEWAY, THE VEHICLE STARTED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING AND DID NOT COAST OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TURLOCK CHRYSLER DODGE JEEP RAM (1600 AUTO MALL DR, TURLOCK, CA 95380) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPGRADED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE AT A STOP SIGN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, RESTARTED THE ENGINE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A TWENTY SEVEN POINT INSPECTION WAS PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE UNTIL THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,599.
Jan 19, 2018
MY BATTERY LIGHT CAME ON. WITHIN MINUTES ALL THE OTHER LIGHTS ON MY DASHBOARD CAME ON, MY AIR STARTING BLOWING HOT AND THEN IT STARTED TO STALL. LUCKILY I WAS ON A SMALL ROAD AND WAS ABLE TO COAST OFF ONTO THE GRASS. THE CAR WAS DEAD AND SMOKE WAS POURING FROM THE ALTERNATOR. I WENT AND BOUGHT A NEW BATTERY AND ALTERNATOR. WITHIN IN 2 MINUTES OF INSTALLING BOTH, MY CAR DID THE SAME EXACT THING. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I WAS TOLD IT WAS THE ALTERNATOR. I EXPLAINED THAT I HAD ALREADY REPLACED IT AND THINK IT COULD BE MORE SEVERE. THEY TOLD ME THEY WOULD REPLACE THE ALTERNATOR WITH LABOR I'M LOOKING AT $1200. THAT'S NOT INCLUDING IF THAT DOESN'T FIX THE ISSUE. THEY SAIS IT COULD HAVE FRIED MY (PCM) POWER CONTROL MODULE WHICH COULD COST ME AT LEAST $1000 MORE PLUS LABOR. HOW IS IT THEY AREN'T RECALLING THE 2012 DURANGO WITH 180 AMP ALTERNATOR BUT ALL THE OTHERS? THIS CAR IS ONLY 5 YEARS OLD, I SHOULDN'T HAVE HAD TO REPLACE THE ALTERNATOR GOING ON 3 TIMES NOW. I DON'T FEEL SAFE DRIVING MY SON IN THIS CAR ANYMORE. I'VE SEEN ENOUGH COMPLAINTS SAYING THIS CAUSED ACCIDENTS SINCE THE CAR JUST DIES WHILE DRIVING.
Apr 18, 2017
I WAS IN LINE TO TURN LEFT UNDER THE UNDERPASS. WHEN I PRESSED THE GAS, THE VEHICLE WOULD NOT MOVE. THE WHEEL LOCKED UP AS I TRIED TO MOVE FORWARD. I HAD TO TURN ON MY EMERGENCY LIGHTS AND SIGNAL OTHER TO GO AROUND ON THE RIGHT BECAUSE NO ONE COULD PASS ME ON THE LEFT. I PUT THE CAR IN PARK AND RESTARTED IT. THERE WAS NO DASHBOARD LIGHT TO INDICATE THAT ANYTHING WAS WRONG. MY SON WAS ABLE TO RECORD AND SHOW THAT THE VEHICLE WAS STILL IN DRIVE AND NOT MOVING. I CONTACTED THE AREA MANAGER TO ASK IF THIS KNOWN, UNSAFE VEHICLE COULD BE BOUGHT BACK AT THE HIGHEST NADA VALUE. HIS RESPONSE WAS, 'I'M NOT OFFERING A REPURCHASE.' HE SHARED THAT HE WOULD GET ANOTHER TECHNICIAN PERSONALLY INVOLVED. WE JUST RECEIVED THE CAR FROM THE SHOP ON WEDNESDAY, JANUARY 25, 2017 AFTER THE ENTIRE TIPM WAS REPLACED AND IT STOPPED AGAIN! *TR
Feb 01, 2017
SERVICE BRAKES, HYDRAULIC
3 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT DURING INCLEMENT WEATHER CONDITIONS, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS EXTREMELY HARD TO DEPRESS WHEN APPROACHING A STOP. THE VEHICLE WAS TAKEN TO THE DEALER ON OVER FIVE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Feb 20, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jul 28, 2014
WHAT HAPPENS: INCONSISTENT AND INTERMITTENT TEMPORARY BRAKE/POWER FAILURE. BRAKE PEDAL TEMPORARILY BECOMES EXTREMELY HARD AND HIGH WITH ALMOST NO PEDAL MOVEMENT OR NO/MINIMAL PERCEIVED BRAKING. SUSTAINED MAXIMUM PEDAL PRESSURE (UP TO 5 SECONDS) AND THE BRAKES MAGICALLY RETURN. PEDAL DEPRESSED TO THE STOPS, IMMEDIATELY ENGAGING THE ABS AND MAXIMUM PANIC STOP. BRAKE PEDAL CAN MODULATED IF EXPERIENCING THE UNEXPECTED PANIC STOP. WHEN IT OCCURS OR CAUSES IT TO OCCUR: MORNING COMMUTING (HIGHWAY AND FREEWAY DRIVING): IMMEDIATELY APPLY THE BRAKE PEDAL AFTER 75%-100% ACCELERATION FROM 0-65 MPH ON THE ENTRANCE RAMP OR FROM FREEWAY STOP LIGHT. TRANSMISSION MUST SHIFT AT AROUND 60 MPH. FREEWAY DRIVING (IMMEDIATELY APPLYING THE BRAKE AFTER ANY OF THESE CONDITIONS) MERGING AND ACCELERATING INTO TRAFFIC, MAINTAINING STEADY SPEED UP LONG GRADES REQUIRING INCREASING PEDAL PRESSURE, SLOWLY ACCELERATING FROM 45-65 MPH SUCH THAT THE TRANSMISSION DOES NOT SHIFT DOWN, TRAILER TOWING: ANY LONG STEADY PULL MAINTAINING 40-60 MPH HIGHWAY SPEED WHILE IN HIGH GEAR. COLD MORNING 5-10 DEGREE F. TOOK 8-10 BLOCKS FOR THE BRAKE PEDAL TO BE NORMAL. STARTED OUT HIGH/HARD/ ALMOST NO BRAKES AND SLOWLY GOT BETTER THEN WORKED NORMALLY. DEALER RESULTS: DEALER REPLACED MASTER CYLINDER. DEALER CAN REPRODUCE RESULTS. STATES ALL TEST DIAGNOSTICS SHOW THE BRAKING SYSTEM IS WORKING AS EXPECTED AND DESIGNED. SYMPTOMS STILL OCCURRING. ..UPDATED 02/06/14 *BF
Jan 03, 2013
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
I’ll be driving down the road and my car just shuts off. Steering becomes tight, no engine lights come on radio is still playing no warning except driving down the road and all of a sudden you can’t steer. It’s very dangerous especially when it happens while you are driving around the curve with children in the car. My mechanic can’t tell me why this happens. No explanation. This has happen several times
Apr 10, 2023
I STARTED MY TRUCK UP THE ENGINE LIGHT BRAKE LIGHT AND POWER STEERING LIGHT ALL CAME ON AT THE SAME TIME, THEN MY POWER STEERING WENT OUT AND MY DASH STARTED TO BLINK IN AND OUT
Sep 25, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
2 complaints
I purchased my 2012 Dodge Durango two years ago and it has been one of the most stressful issues I have ever hadz. Two days after purchasing it all the lights lit up my dash board the head lights wouldn’t go on the heater or air wouldn’t work and my windows in front would not roll down. This usually happens when I start it in the morning but it also will happen when I’m driving I almost got into a accident on the HWY at 530 in the morning coming to work when my head light just shut off. It has been back to the deal shop I bought it 3 dodge dealer ships and my personal mechanic and they can not find out what the issue is. Over the past two years it has been in the shop bout 10-15 times It has been parked more than I have been able to drive it. I am in a loan I can not get out of.
Oct 20, 2021
RIGHT TURNING SIGNAL TURNS ON BY ITSELF AND IS HARD TO TURN OFF, COULD CAUSE AN ACCIDENT BY HAVING A CAR PULLING OUT IN FRONT OF US BELIEVING WE ARE TURNING. CRUISE CONTROL DOES NOT MAINTAIN SPEED. *TR
Oct 18, 2014
VEHICLE SPEED CONTROL,ENGINE
2 complaints
Vechile stalls and unable to shift to drive freely
Jul 22, 2021
ON SEVERAL OCCASIONS UPON PULLING OUT IN TO TRAFFIC THE VEHICLE EITHER STOPPED ACCELERATING OR WOULD NOT ACCELERATE AT ALL. THIS HAS ALSO HAPPENED ON A FEW OCCASIONS ATTEMPTING TO PASS ANOTHER VEHICLE. UPON PULLING OUT TO PASS THE VEHICLE WOULD NOT ACCELERATE. THIS IS A VERY UNSAFE PROBLEM THAT HAS CAUSED MY FAMILY TO NEARLY GET T-BONED AFTER PULLING OUT INTO TRAFFIC. OTHER OWNERS SEEM TO HAVE SIMILAR SYMPTOMS WHICH EVENTUALLY GET TRACED BACK TO A FAULTY CYLINDER HEAD. REGARDLESS OF HOW MANY TIMES THE VEHICLES IS SENT IN FOR SERVICE NOTHING IS DONE ABOUT IT UNTIL THE CHECK ENGINE LIGHT SHOWS A TROUBLE CODE. CHRYSLER HAS BEEN AWARE OF THIS PROBLEM SINCE THE MIDDLE OF 2012 BUT HAS REFUSED TO ISSUE A RECALL. *TR
Aug 05, 2014
FUEL SYSTEM, GASOLINE,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE FUEL PUMP RELAY WAS PREVIOUSLY REPLACED UNDER RECALL. THE CONTACT STATED THAT RECENTLY WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. ZEIGLER CHRYSLER DODGE RAM (3939 STADIUM DR, KALAMAZOO, MI 49008, 269-290-1152) WHO HAD PERFORMED THE RECALL REPAIR WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Apr 30, 2021
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AND TURNING IN EITHER DIRECTION, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BARNET CHRYSLER JEEP KIA (3430 HIGHWAY 61 NORTH, WHITE BEAR LAKE, MN 55110, (651)762-2232) HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Jul 21, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
SATELLITE RADIO/CD PLAYER SOUNDS GOES IN AND OUT, REGULAR FM/AM DOES NOT WORK AND THIS IS THE SECOND TIME GETTING IT FIXED
Mar 13, 2021
I PURCHASED THIS USED VEHICLE AROUND THE TURN OF THE YEAR. IT CAME ON THE FERRY JANUARY 15, 2016. BY MONDAY, THE CHECK ENGINE LIGHT HAD TURNED ON. C&F RAN A DIAGNOSTIC ON JANUARY 20, AND FOUND CODE PO456. WITHIN SEVERAL DAYS, I NOTICED WATER INTRUSION. THE FLOORBOARDS WERE WET AND BECOMING DRENCHED IN THE FRONT ' AND IN THE MIDDLE SEATS. EVERY TIME I CAME TO A STOP OR TURNED, I COULD HEAR WATER ROLLING THROUGH THE CAR. I TOOK IT TO RC FEBRUARY 15. WHEN THE WATER PROBLEM WAS LOOKED AT, I WAS INFORMED IT IS NOT A NORMAL LEAK, BUT WHAT IS CALLED A "PHANTOM" LEAK. TO FIX THIS, THEY WOULD HAVE TO GUT THE INTERIOR OF THE VEHICLE. WHEN THEY WENT TO RESTART, IT WOULD NOT START WITH THE PUSH BUTTON. THE VEHICLE WAS TAKEN TO MIDTOWN AUTO WHERE THEY FOUND THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT 3/4 FULL OF WATER. THEY WERE UNABLE TO DIAGNOSE THE PUSH BUTTON PROBLEM AFTER 2 HOURS OF DIAGNOSTIC. THEY STATED THE WATER INTRUSION COULD BE A DANGER TO MY LIFE WHEN I PICKED UP THE CAR AFTER THEY HAD IT FOR 3 WEEKS. ON 3/9/16, THE CHECK ENGINE LIGHT CAME BACK ON. AS OF TODAY, 3/25/16, THE SENSOR FOR "CHECK GAS CAP" COMES ON. THIS CAR WILL BE RETURNING IN THE MORNING TO THE DEALERSHIP IN ANCHORAGE VIA THE FERRY, BUT YOU SHOULD KNOW THAT THERE ARE MAJOR ISSUES WITH THIS VEHICLE. THE WATER IN THE CAR IS CLEAN WITH NO DIRT. IN THE MORNING, THERE ARE PUDDLES THAT DISTRIBUTE THEMSELVES FROM THE FRONT TO THE BACK OF THE CAR DURING REGULAR DRIVING. THE ENTIRE FLOOR FROM THE FRONT TO THE BACK IS SATURATED WITH A LOT OF WATER. RC ENTERPRISE SAID THERE IS NO WINDOW LEAK, NO DOOR LEAK, NO ROOF LEAK. THIS MUST BE SOMETHING IN THE FRAME. THIS CAR COLLECTS WATER WHILE DRIVING OR SITTING IN PARK. DUE TO THE BATTERY BEING UNDER THE PASSENGER SEAT AND IN THE FLOOR AND THEN FILLING WITH WATER, THIS IS NOT A SAFE CAR.
Mar 26, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
2 complaints
WHILE MY WIFE WAS DRIVING THE DURANGO THE BATTERY LIGHT CAME ON. SOON AFTER THE BATTERY LIGHT CAME ON EVERYTHING SHUT OFF. WEREN'T ABLE TO START IT OR DO ANYTHING. CHECKED TO SEE IF MY VEHICLE WAS ONE WITH AN ALTERNATOR RECALL AND IT ISN'T. REPLACED THE ALTERNATOR TWICE A NEW BATTERY AND STILL CAN'T DRIVE THE VEHICLE BECAUSE THE PUT THE VOLTAGE REGULATOR IN THE PCM AND I GUESS WHEN IT ALL SHUT DOWN ON MY WIFE IT MESSED THAT UP. SHE WAS IN MOTION WHILE THE LIGHT CAME ON AND WAS DRIVING ON A CITY STREET BUT LUCKILY SHE WASN'T FAR FROM HOME.
Mar 04, 2021
DASH LIGHTS STARTED FLASHING CAR SHUT OFF, CHARGED BATTERY, ALTERNATOR STARTED SMOKING, REPLACED ALTERNATOR, REPLACED BATTERY, BATTERY IS STILL DRAINING.
Aug 02, 2016
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N. OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF THE VEHICLE, AND WAITED FOR APPROXIMATELY 45 MINUTES TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Oct 30, 2020
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. IN ADDITION, THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Jan 05, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
MY DURANGO HAS STALLED NUMEROUS TIMES. THE RECALL FOR THE FUEL PUMP RELAY RECALL HAS BEEN PERFORMED AND REPLACED AND TWO NEW RELAYS HAVE BEEN INSTALLED. THE LAST RELAY LASTED TWO MONTHS AND FAILED COMPLETELY YESTERDAY. MY CAR HAS BEEN TOWED TO A DEALERSHIP. THERE IS AN OPEN RECALL ON THIS ISSUE WITH NO TIMELINE FOR A FIX. I WAS LUCKY ENOUGH YESTERDAY TO GET THE CAR TO A PARKING SPACE INSTEAD OF PULLING INTO TRAFFIC ON A BUSY ROAD BEFORE IT DIED.
Aug 11, 2020
I PURCHASED MY 2012 DODGE DURANGO, USED, WITH APPROXIMATELY 75K MILES. SINCE PURCHASING THE VEHICLE, I'VE EXPERIENCED NUMEROUS PROBLEMS THAT BEGAN WITH THE TRANSMISSION. ADDITIONALLY, THE CAR GOES INTO "LOW GEAR" EVEN WHEN YOU DON'T TURN THE KNOB. OVER THE PAST YEAR, THE CAR HAS BEEN IN THE SHOP MORE TIMES THAN I CAN COUNT FOR THE DOORS LOCKING AND UNLOCKING ON THEIR OWN. I HAVEN'T BEEN ABLE TO LOCK THE DOORS WHEN IN PUBLIC. MY KEY FOB HASN'T WORKED EVEN AFTER REPLACING THE BATTERY INSIDE. THE CAR HAS SET THE ALARM OFF EVEN WHEN UNPROMPTED. IT WILL LOCK/UNLOCK WHILE DRIVING.THE CAR HAS STALLED, WHILE DRIVING, AT LEAST 3 TIMES SINCE NOVEMBER 2019. FOR EACH OCCURRENCE, THE VEHICLE WAS SLOWING/EXCELLING WITH A TRAFFIC LIGHT OR TO TURN INTO A PARKING LOT. ON ONE OCCASION, THE CAR WOULD NOT CRANK OVER AND A RED LIGHT WAS BLINKING ON THE DASH. THE LOCK ISSUE BEGAN HAPPENING AGAIN AND I COULD NOT GET IT STARTED. IT HAD BEEN STATIONARY. WHEN I CAME BACK TO THE VEHICLE LATER, IT WORKED FINE WITH NO RED LIGHT. THE MECHANICS NOTICED THE TEMPERAMENTAL PROBLEMS BUT COULD NOT GET THE VEHICLE TO CONSISTENTLY REPEAT THE PROBLEM. I'VE ALSO REPLACED THE WATER PUMP AND HAD ISSUES WITH THE AIR CONDITIONING. AT THIS MOMENT, IT DOESN'T WANT TO WORK FOR THE DRIVER'S SPOT ONLY.
Jul 15, 2020
STEERING,POWER TRAIN,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE MAKING A TURN DRIVING AT LOW SPEED THE STEERING WHEEL FAILED TO TURN AND VEHICLE STALLED. THE BATTERY WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN ANOTHER INDEPENDENT MECHANIC WHO STATED THE SERPENTINE BELT, PCM, BATTERY, AND ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT CALLED ED VOYLES CHRYSLER DODGE JEEP RAM 789 COBB PKWY SE, MARIETTA, GA 30060, (844) 715-5921 BUT THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 148,000.
Jan 27, 2020
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THE TUTTLE CLICK TOFTIN CHRYSLER DODGE JEEP RAM DEALER FOR TAKING A LONG TIME TO CRANK. AFTER UNKNOWN REPAIRS WERE PERFORMED, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. ON ONE OCCASION, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED FREQUENTLY AND, IN ORDER TO RESTART THE VEHICLE, THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL OR PARK. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO PULL TO THE RIGHT, VEERED OFF THE ROAD, AND CRASHED INTO A BRIDGE WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE SHIELD OVER THE WHEEL WELL DETACHED, AND THE FRONT PASSENGER SIDE TIRE, SPOILER, AND RIM WERE DAMAGED DUE TO THE CRASH. THE CONTACT TOOK THE VEHICLE BACK TO THE TUTTLE CLICK TOFTIN CHRYSLER DODGE JEEP RAM DEALER, BUT IT WAS NOT REPAIRED DUE TO THE REPAIRS BEING AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AUTHORIZED THE DEALER TO PROVIDE A SECOND REPAIR; HOWEVER, IT WAS NOT VERIFIED IF THE REPAIR WOULD BE FREE OF CHARGE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME AS OF YET. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Jul 18, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
WHEN I DRIVE AT TIMES TRUCK CUTS OFF BUT STARTS RIGHT BACK UP AND I PROCEED LIKE NOTHING NEVER HAPPEN.... AND ANOTHER PROBLEM I'M HAVING I WILL DRIVE NORMAL AND IT SEEMS LIKE IT GOES IN ANOTHER GEAR . SO I TOOK IT TO AUTOZONE IT'S A CODE P0733.
Aug 03, 2019
THIS IS THE 3RD TIME IN THE PAST 3 MONTHS I'VE BEEN TAKING THIS VEHICLE TO SERVICE FOR DIFFERENT SERVICE ISSUES. THE MOST RECENT ONE IS THE DASH AND WHIPERS STARTED GOING CRAZY, A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THE VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL AND THE GEAR SHIFTER DIDN'T WANT TO ENGAGE. I TRIED STARTING THE VEHICLE BUT IT WOULDN'T START. THE VEHICLE IS NOT COMUNICATING WITH THE STARTING KEY. THE VEHICLE GOT TOWED TO THE DEELSRSHIP AND AFTER TWO DAYS THEY CALLED ME BACK SAYING THAT THE VEHICLE IS NOT COMUNICATING WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) THEREFOR THE CAN'T MAKE A DIAGNOSIS. THEY WILL HAVE TO CHECK EACH WIRE ONE BY ONE ABD THAT CHECK UP IS GOING TO COST 4 HOURS OF WORK AT A COST OF APPROXIMATELY $400 BEFORE THEY CAN RUN A DIAGNOSIS.
Dec 12, 2018
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
DRIVING AT 35 MPH CAME TO A SLOW DOWN TO TURN VEHICLE SHUT OFF AND CAUSED ME TO GO INTO A DITCH AS NO BREAKS, NO STEERING, AND ALL POWER LOST. ONCE PUT INTO PARK STARTED BACK UP IMMEDIATELY. THIS IS THE SECOND TIME THAT HAS HAPPENED FIRST TIME WAS AT A STOP LIGHT AND I WAS ABOUT TO TAKE OFF. NO WARNING OR ANYTHING. THE FIRST TIME I DIDN'T HAVE MY KIDS IN THE CAR AND THE SECOND TIME I DID AND WE COULD HAVE BEEN EXTREMELY HURT. I IS NOT SHOWING ANY CODES TO LET US KNOW WHAT I COULD POSSIBLY BE.
Jan 14, 2019
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING APPROXIMATELY 25 MPH IN INCLEMENT WEATHER, THE CONTACT WENT TO DEPRESS BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. AS A RESULT, THE VEHICLE LOST POWER STEERING. THE ENGINE SEIZED REPEATEDLY THROUGHOUT THE DAY. THE CONTACT ALSO STATED THAT A FOUL ODOR WAS COMING FROM THE HEAT/AIR VENTS. THE VEHICLE WAS DRIVEN TO THE DEALER. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Dec 02, 2014
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
2 complaints
THE BATTERY GETS DRAIN OUT WITHOUT WARNING IT HAPPENS ONCE OR TWICE A MONTH LATELY IT'S HAPPENING MORE OFTEN, MY TRUCK WON'T START EVEN IF THE DAY BEFORE WAS RUNNING BATTERY WAS CHECK AND IT'S FINE. CHECK ENGINE LIGHT IT'S ON NOW ONCE THE TRUCK DIDN'T WANT TO TURN ON. TOOK IT TO A MECHANIC AND HE SAID IT WAS A RELAY ISSUE. BRAKES ARE IN THE RECALL VIN CHECK LIST ALONG ONE OTHER RECALL. THE LIGHTS INSIDE TURN ON AND OFF AS WELL AS IF THERE IS A SHORT GOING ON WHILE IN DRIVING MODE IT FEELS LIKE THE TRUCK IS LOOSING POWER EVEN THOUGH IT HAS GAS. I'M AFRAID TO DRIVE IT.
Jun 27, 2018
AT ABOUT 54K/56K MILES THE AIRBAG AND CHECK ENGINE LIGHT BEGAN TO GO ON AND OFF. WHEN I GOT IT CHECKED THEY DID NOT REPORT ANYTHING OUTSIDE OF AIR IS SYSTEM BUT THAT WAS COVERED IN THE DIAGNOSTIC. THEN THE CAR WOULD MAKE SUDDEN JUMPS FOR NO REASON, AIRBAG AND ENGINE AND BRAKELIGHTS REPEADEDLY CAME ON AND OFF. WHILE ATTENDING MY NEPHEW FUNERAL I GOT IT CHECKED SINCE I WOULD BE ON THE ROAD FOR NO LESS THAN 4 HRS. I LATER FOUND OUT THERE WAS A BREAK RECALL ONCE I GOT THAT FIXED (16 DEC) THE DASH WAS FLASHING EVERYTHING AIRBAGS, BRAKES, ENGINE. ONCE I PARKED THE CAR THE NEST DAY IT WOULD NOT COME ON. A JUMP DID NOT WORK. HAD IT TOWED AND TOLD IT WAS THE FUEL PUMP SYSTEM FOR A CAR JUST A LITTLE OVER TWO YEARS OLD AND THAT CHRYSLER WAS ONLY PAYING FOR 2011 DURANGOS FOR THIS ISSUE. SO I AM PAYING IN LESS THAN A WEEK OVER $800 FOR AN ITEM CLEARLY THATS AN ISSUE AND WAS TOLD I SHOULD HAVE GOTTEN AN EXTENDED WARRANTY TO AVOID NOT PAYING FACTORY DEFECTED EQUIPMENT. DISSAPPOINTED AS I ALWAYS BUY AMERICAN BUT CHYRSLER JUST LOST A CUSTOMER AND GAINED NEGATIVE ADVERTISEMENT. *JS
Dec 30, 2014
STEERING,SERVICE BRAKES,ENGINE
2 complaints
WHEN DRIVING THE VEHICLE, AT DIFFERENT SPEEDS EACH TIME THE PROBLEM OCCURRED, AND APPLYING THE BRAKES, THE VEHICLE WILL SHUT OFF AND THE STEERING WHEEL WILL LOCK. REQUIRING THE VEHICLE TO BE RESTARTED EITHER ROLLING IN NEUTRAL OR FULLY STOPPED IN PARK.
Jan 05, 2018
2012 DODGE DURANGO CREW WITH A V6. ENGINE DIED WHILE DRIVING DOWN THE HIGHWAY. I LOST POWER STEERING AND POWER BRAKES, BUT MANAGED TO GET OUT OF TRAFFIC AND LET IT COAST TO THE SHOULDER. THE ENGINE WOULD CRANK, BUT IMMEDIATELY DIE. AFTER A FEW ATTEMPTS, THE ENGINE BEGAN RUNNING SMOOTHLY. SINCE THEN, IT WILL OCCASIONALLY NOT START (THE STARTER TURNS OVER, BUT THE ENGINE WILL NOT RUN). NO CODES ARE DISPLAYING WHEN HOOKED TO A COMPUTER. A MECHANIC TOLD ME IT WAS THE TIPM AND I WOULD HAVE TO TAKE IT TO A DEALER. AFTER LOOKING ONLINE, I FOUND MANY OTHER COMPLAINTS FOR THE SAME PROBLEM. ENGINE SEEMS TO HAVE A BETTER START RECORD IF I TURN THE KEY ON AND WAIT 2 SECONDS BEFORE STARTING VS IMMEDIATELY TRYING TO CRANK THE CAR AS SOON AS I INSERT THE KEY. REMOTE START RARELY WORKS NOW. MY MAIN CONCERN IS THE ENGINE DYING WHILE MY WIFE IS DRIVING IN HEAVY TRAFFIC (SHE IS THE PRIMARY DRIVER). TO ME, THIS IS A MUCH MORE PRESSING ISSUE THAN THE CURRENT RECALLS. *TR
Sep 12, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. AFTER THE CONTACT OPENED THE FRONT DRIVER'S DOOR, SHE NOTICED THAT THE FRONT PASSENGER SIDE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE ELECTRICAL WIRING FROM THE MIRROR CAUSED THE FIRE. THE VEHICLE WAS TOWED TO ORANGE PARK DODGE (7233 BLANDING BLVD, JACKSONVILLE, FL 32244). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) DAYS BEFORE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Nov 03, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE ALTERNATOR CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO TEMPE DODGE (8005 S AUTOPLEX LOOP, TEMPE, AZ 85284, PHONE NUMBER: (480) 598-2329) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V435000 (ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2018 AND DID NOT RECOMMEND AN INTERIM REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Oct 11, 2017
WHEELS
2 complaints
MICHELIN TIRES 265/60/R18 DRY ROT TIRE CHUNKING.THESE TIRES ARE THE ORIGINAL TIRES FROM THE PURCHASE OF THE 2012 DURANGO 35000 MILES WITH 65000 MILES WARRANTY MICHELIN REFUSES TO REPLACE THEM.WITHOUT ME PAYING 47 PERCENT OF THE COST.THE ISSUE IS THE TIRES ARE FAULTY I WILL BE PROVIDING PICTURES.I HAVE NEVER SEE THIS KIND OF ISSUE WITH ANY TIRE ON ANY OF MY OTHER CARS I HAVE OWNED MICHELIN NEED TO OWN UP TO THE FACT THE TIRES ARE FAULTY.I HAD THEM INSPECTED.THE REPORT WAS VERIFIED.THEY HAVE HAD SO MANY RECALLS ON OTHER BRANDS MINE ARE LATITUDE TOUR.I HOPE TO GET A RESOLUTION I CURRECNTLY HAVE THE SUV PARKED DUE INCIDENT THAT TOOK PLACE JULY 22 2017 DUE TO TIRE PRESSURE LOSS IMMEDITEYL WAS ABLE TO RETURN HOME AND JUST PARK IT.OTHERWISE IT WOULD HAVE A MAJOR ACCIDENT THANK YOU FOR ALLOWING ME TO SUBMIT THIS ISSUE AND LOOK FORWARD TO SOME KIND OF RESOLUTION.
Aug 01, 2017
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL FAILED WHILE DRIVING 30 MPH AND CAUSED THE REAR PASSENGER SIDE TIRE TO BLOWOUT. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE REAR PASSENGER SIDE WHEEL WAS FRACTURED DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS REPAIRED AND THE REAR PASSENGER SIDE WHEEL WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 795.
Feb 02, 2012
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
MY 2012 DODGE DURANGO PURCHASED BRAND NEW HAS BEEN HAVING MAJOR ELECTRICAL ISSUES SINCE THE MOTOR WAS POWER WASHED AT COVERT DODGE DEALERSHIP IN NORTH AUSTIN. THEY HAD AN INEXPERIENCED CAR WASHER CLEAN UP THE OIL THAT WAS ON THE MOTOR FROM A HOSE CHANGE. HE USED A VERY HIGH PRESSURE, PRESSURE WASHER AND IT SHORTED THE ELECTRONICS CAUSING THE VEHICLE TO SHUT DOWN UNEXPECTEDLY WITH NO WARNING. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST 6 MONTHS. I HAVE HAD THE CAR AT 3 DIFFERENT DODGE DEALERS TRYING TO RESOLVE THE ISSUE. ON 9/22/2016 THE BATTERY LIGHT CAME ON WHILE GOING 75 ON THE HIGHWAY. I SMELLED A STRONG ODOR OF ELECTRICAL BURNING AND ALL THE LIGHTS ON THE DASH BOARD CAME ON, THE BLIND SPOT ALERT SYSTEM WAS STATING IT WAS INOPERABLE, THE AC STOPPED WORKING, THE SEAT BELT LIGHT AND BUZZER STATED TO GO OFF EVEN THOUGH MY BELT WAS FASTENED AND THEN THE DURANGO JUST SHUT OFF, RIGHT IN THE MIDDLE OF THE TOLL ROAD HIGHWAY STRANDING ME IN THE MIDDLE LANE. THE HAZARD LIGHTS DID NOT EVEN WORK. I PUT THE CAR IN PARK TO TRY TO RESTART IT BUT IT WAS TOTALLY DEAD, NOTHING WORKED AND THE CAR WAS STUCK IN PARK! I COULD NOT PUT THE VEHICLE IN NEUTRAL TO MOVE IT OUT OF THE HIGHWAY, SEVERAL CARS DID NOT REALIZE I WAS STOPPED AND LOCKED UP THEIR BRAKES NEARLY MISSING ME. I WAS SO AFRAID SOMEONE WAS GOING TO RUN RIGHT INTO THE BACK OF ME AND THE CAR. MAJOR SAFETY ISSUE. I CALLED THE MOPAR WARRANTY ROAD SIDE ASSISTANCE AND 1 HOURS LATER I WAS ABLE TO GET THE CAR OFF THE 102 DEGREE HIGHWAY. AS A RESULT OF ALL OF THESE ISSUES, WHICH SEEM TO HAVE STARTED WHEN COVERT DODGE POWER WASHED THE ENGINE BAY, I AM NO LONGER CONFIDENT THE VEHICLE CAN BE TRUSTED AND BE RELIABLE NOT TO MENTION THE SAFETY FACTOR. AS YOU CAN TELL FROM THE VEHICLE HISTORY, I FEEL I HAVE BEEN PATIENT AND COOPERATIVE IN ALLOWING CHRYSLER AND THE DEALERSHIPS TO FIND A RESOLUTION. UPDATED 08/07/2017*JS
Sep 26, 2016
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 29 MPH, THE VEHICLE FAILED TO ACCELERATE PAST 29 MPH. IN ADDITION, THE PASSENGER SIDE TURN SIGNAL AND THE DRIVER SIDE TAIL LIGHT INTERMITTENTLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS DUE TO COLD WEATHER AND NO REPAIRS WERE NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Feb 19, 2015
TIRES,EQUIPMENT
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jun 24, 2015
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 27, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
2 complaints
SEVERAL TIMES WHILE DRIVING, THE ELECTRONIC THROTTLE LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY BEGINS TO JERK WHILE ON THE FREEWAY/SURFACE STREETS. IT NEARLY CAUSED AN ACCIDENT ONCE DUE TO THE DRASTIC REDUCTION IN POWER AND SPEED. SERVICE PEOPLE FOUND NOTHING WRONG AND WERE NO HELP. IT HAS REPEATED THIS SEVERAL TIMES WITH MY KIDS IN THE CAR. WHEN IT FIRST HAPPENED, WE WERE ON A ROAD TRIP 2200 MILES AWAY FROM HOME...LIMITED OPTIONS. EACH TIME WE HAD TO STOP AND REST BY TURNING OFF ENGINE, WAITING/OR RESTARTING IN NEUTRAL. TRULY A DANGER/SAFETY ISSUE AND MAJOR INCONVENIENCE.
Jun 09, 2015
THE ISSUE BEGAN AS I TOOK MY TRUCK IN FOR A RECALL ON THE BRAKE SYSTEM. I INFORMED THAT I WAS HAVING ISSUES WITH THE CRUISE CONTROL SYSTEM NOT FUNCTIONING. SINCE THEN THE CRUISE CONTROL ISSUE HAD A DIAGNOSTIC THAT DARCARS IS INFORMING THERE IS NOT ISSUE BUT NO REPLACEMENT OR SUGGESTIONS HAVE BEEN PRESENTED. I BEGAN HAVING PROBLEMS WITH THE PUSH START AROUND 8/1. WHEN TRYING TO START THE TRUCK IT WILL NOT TURN OVER AND EVENTUALLY WILL STALL OUT COMPLETELY. SO I ATTEMPTED TO REMOTE START WHICH WORKED FOR A COUPLE OF DAYS. SOON IT BEGAN TO CAUSE THE SAME PROBLEM. SINCE THEN I HAVE BEEN STARTING THE CAR WITH THE KEY. UNTIL 9/22, ON THAT MORNING MY SON STATED HE HEARD A HISSING SOUND FROM THE REAR DRIVER TIRE. I ALSO HEARD THIS SOUND AT APPROXIMATELY 2:15 PM. WHICH PROMPTED ME TO CALL DARCARS SERVICE CENTER BECAUSE A VANITY LIGHT RECALL WAS JUST MAILED TO US. SO I TRIED TO SCHEDULE AN APPOINTMENT. BEFORE I LEFT WORK AT 5:30 I ATTEMPTED TO UNLOCK THE DOOR AND COULD NOT WITHOUT THE KEY BEING INSERTED TO THE DOOR. THE CAR WOULD NOT CRANK. I STARTED REALIZING I WAS HAVING THE SAME NIGHTMARE AS OTHERS TIPM. THE CAR IS NOW BEING WORKED ON BUT THEY ARE CALLING THE ISSUE EVERYTHING BUT WHAT IT IS SO THAT I PURCHASE A FULL PUMP RELAY, THROTTLE BOX, AND BATTERY. COSTING ME 1400 PLUS 140 FOR ANOTHER DIAGNOSTIC PLEASE ATTACH TO P54 RECALL MULTIPLE STALLS AND NON FUNCTIONING VEHICLE. *TR
Sep 26, 2014
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
DRIVING NORMALLY FOR ABOUT AN HOUR. MADE 10 MINUTE STOP. CAME OUT AND CAR WOULD NOT FIRE. CRANKED FOR 20 SECONDS TWICE AND NOTHING. WAITED 5 MINUTES AND IT STARTED. WENT TO PULL OUT INTO TRAFFIC AND IT STALLED. CRANKED AGAIN, NOTHING. THEN STARTED. IT HAPPENED AGAIN 2 DAYS LATER. TOOK TO DEALER AND THEY SAID IT WAS A FAULTY TIPM AND NOT COVERED BY WARRANTY. *TR
Mar 21, 2015
VEHICLE STARTS THEN STALLS OUT, OR JUST CRANKS AND CRANKS, AND WON'T START. HAPPENED A FEW TIMES AT STOP LIGHTS AFTER SHORT DRIVE. WAS ABLE TO FINALLY GET STARTED TO DRIVE TO DEALER, WAS TOLD I COULD EITHER REPLACE THE TIPM FOR OVER $1000, OR DO A FUEL RELAY BYPASS TO THE EXISTING TIPM FOR A LITTLE OVER $550. SAME EXACT PROBLEM ALL THE RECALLED DURANGO/GRAND CHEROKEES HAVE, YET THE 2012'S HAVEN'T BEEN RECALLED? WHY? VEHICLE LEFT US STRANDED MULTIPLE TIMES IN FL HEAT WITH INFANT IN CAR. *TR
Oct 02, 2014
VISIBILITY
2 complaints
SINCE THE VEHICLE WAS PURCHASED IN 2012 THE AIR CONDITIONING DOES NOT ACTUALLY COOL WHEN THE REMOTE START IS USED. WE LIVE IN ARIZONA WHERE AMBIENT AIR TEMPERATURE IS OVER 110 DEGREES FAHRENHEIT, AND HAS BEEN SEEN IN THE 130S, 4 MONTHS A YEAR. I HAVE USED A THERMOCOUPLE TO MEASURE INTERIOR TEMPERATURE OF THE DURANGO AND I HAVE SEEN IT UP TO 160 DEGREES FAHRENHEIT. HAVING 2 YOUNG CHILDREN THE AIR CONDITIONING NOT OPERATING WHEN THE REMOTE START IS UTILIZED IS NOT ACCEPTABLE, WHETHER IT IS LEAVING A STORE OR AT THE HOUSE. CHILDREN ARE SUSCEPTIBLE TO DEHYDRATION AND HEAT STROKE MORE EASILY THAN ADULTS, THEREFORE EXPOSING YOUR CHILD FOR JUST A FEW MINUTES IS DANGEROUS. WE HAVE NOTIFIED THE DEALERSHIP ON MULTIPLE OCCASIONS WHEN IT IS IN FOR SERVICING. THEY HAVE YET TO PROVIDE A SOLUTION AND THEY STATED THERE WOULD BE A COMPUTER UPDATE TO REPAIR THIS. IF THERE IS NOT A REPAIR PRIOR TO THIS SUMMER WE WILL BE TAKING LEGAL ACTION AGAINST THE DEALERSHIP OR DODGE MOTOR COMPANY. *TR
Feb 04, 2015
I WAS DRIVING ALONG THE HIGHWAY AT THE POSTED SPEED LIMIT. THERE WAS NOT ANOTHER VEHICLE WITHIN A MILE OF ME IN ANY DIRECTION. THERE WAS THIS LOUD BANG AND THEN THE SUNROOF SLIDER STARTED VIBRATING SOMETHING AWFUL. I HAD TO SLOW MY SPEED DRASTICALLY IN ORDER TO KEEP CONTROL OF THE VEHICLE AND HOLD THE SLIDER SHUT UNTIL I GOT HOME. THE SUNROOF HAD LITERALLY EXPLODED AND THERE WERE SHARDS OF BROKEN GLASS SITTING ON TOP OF THE SLIDER. THE SOUND ALONE WAS SCARY, BUT THANK GOODNESS I DIDN'T HAVE THE SLIDER OPEN SINCE IT WAS COLD AND CLOUDY, OR I COULD HAVE GOTTEN INJURED BY THE EXPLOSION AND THE SHATTERED GLASS FLYING INTO THE INTERIOR OF MY VEHICLE. SOMETHING NEEDS TO BE DONE SO THAT THIS DOESN'T HAPPEN TO ANYONE ELSE. *TR
Jan 13, 2015
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
2 complaints
2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL. * LD THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL. HOWEVER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V154000. THE CONSUMER HAS STILL BEEN UNABLE TO GET THE RECALL RECTIFIED, DUE TO LACK OF PARTS. UPDATED 11/19/14. *JB
Oct 27, 2014
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE AND ABNORMAL FORCE WAS NEEDED FOR THE VEHICLE TO COME TO A COMPLETE STOP. IN ADDITION, THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKES WERE NOT APPLIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS REPAIRED TWICE BUT THE FAILURE RECURRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
May 28, 2014
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
PULLED OUT INTO TRAFFIC AND VEHICLE WENT INTO "LIMP MODE". WAS ABLE TO SLOWLY MOVE TO THE SIDE OF THE ROAD BUT ALMOST GOT HIT. THIS IS NOT THE FIRST TIME THIS VEHICLE HAS DONE THIS. THIS IS THE THIRD TIME IT HAS BEEN IN THE SHOP FOR THIS PROBLEM. *TR
Sep 27, 2012
BRAND NEW VEHICLE LEASE. AT DEALERSHIP WHEN VEHICLE WAS PUT IN GEAR ENGINE STALLED 4 TIMES. SALESMAN ENTERED VEHICLE AND ACCELERATED ENGINE THEN PUT IN GEAR AND VEHICLE CONTINUED TO RUN AND STATED VEHICLE WAS OK. ABOUT 30 MILES AWAY WHEN COMING TO A STOP BECAUSE OF TRAFFIC VEHICLE STALLED IN THE MIDDLE OF A BUSY 50MPH INTERSECTION AND WAS ALMOST STRUCK BY A ONCOMING TRACTOR TRAILER. AFTER LOCKING UP HIS BRAKES AN ACCIDENT WAS JUST BARELY AVOIDED. IT TOOK 4 TRIES TO GET THE DURANGO TO MOVE AGAIN WITHOUT SHUTTING OFF. VEHICLE IS AT THE DEALER NOW AND THEY DO NOT KNOW AS OF YET WHAT THE PROBLEM IS AND REFUSE TO GIVE ME A DIFFERENT VEHICLE. MY FAMILY COULD HAVE BEEN KILLED. *TR
Dec 21, 2011
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
Has major issues …
Mar 06, 2025
STEERING,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact stated that the power steering became inoperable. There was no warning light illuminated. The A/C unit and the radio remained operational. The vehicle was taken to the local dealer on multiple occasions where it was diagnosed and determined that the computer module, crank sensor, and wiring bypass needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,124.
Aug 03, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
My 2012 Dodge Durango has been experiencing reaccering issues associated with the tipm and fuel pump relay. The truck will stall, hard crank or simply not crank at all; leaving me stranded sometimes. This electrical issue also affects the fog lights, front lights, brake lights and turn signals; causing them to not work; putting me in danger of a collision on the highway or city street. This tipm and fuel pump relay have been under several recalls over the past 8 years and Dodge actually lost a class action lawsuit in 2015 in reference to this issue. They were ordered to replace these parts free of charge; labeling the parts defective. See link to tipm/relay article here (https://www.classlawgroup.com/chrysler-totally-integrated-power-module-tipm-lawsuit/ and here https://topclassactions.com/lawsuit-settlements/closed-settlements/dodge-jeep-faulty-fuel-pump-class-action-settlement/ ) They’ve replaced both of these parts twice for me over the past 6 years. Now I am experiencing issues where the car won’t start for 20 minutes after I turn it off. The signal lights won't work correctly; and the foglights are totally inoperative. I’ve taken it back to the dealer for a diagnostic and also called the corporate office but no one wants to take accountability and acknowledge what the issue is. I have attempted to contact the lawyer who started the class action lawsuit to consult about this matter but he says he can't sue them again. I’m looking to see if I have any legal recourse or what my best course of action could be in order to hold Dodge accountable for replacing my tipm and fixing this defective part for good. Thanks! REPAIR TIMELINE: 2016 fuel pump relay 2017 Tipm 2018 Rewired the tipm, replace 2020, fuel pump relay - september 2022, fuel pump PS - I have a video of the dealer technician recording the issue with his mobile phone.
Apr 26, 2022
STEERING,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
Unknown
Feb 01, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
There is something definitely wrong with my car. I have just now seen a recall but it occurred before the car was sold to me and it had electric issues with break fail, electrical accessories were still on as the dash notified while the car was off. It has had the seats move the steering would lock, it doesn’t provide many of the features for safety. The GPS is always wrong. I took it to the dealer several times and was told that the factory resets were fine. I don’t think that is the case. Under the hood there seemed to be additional after factory tampering with additional wires that had been added into the car.
Dec 18, 2021
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
My power locks and windshield wiper fluid pump stopped working. I took the vehicle to the nearest dealership over an hour away. After many days and an expensive car rental, the TIPM needed replacing. After researching this issue, it is DIRECTLY correlated to a dangerous issue that resulted in a lawsuit in 2015. Additionally, the recall associated with the TIPM is not fixable at this point because Dodge doesn't have parts. So, the TIPM I was given in this repair is dangerous. This was a $1067 repair for a vehicle that has 80k miles.
Aug 01, 2021
POWER TRAIN,ENGINE
1 complaint
Lifter and limp mode problems. There is noise comming from engine. Took to shop and found out reason for noise and low power was lifters and is a very common problem. What brought the safety thing up is wife was in accident in March because couldn't get out of way quick enough. Had vehicle towed to shop from accident site and body repair. Thought was just a fluke and had damage repaired and noticed a ticking and power problems immediately after accident repair. Took to dodge dealer and found out common problem with the lifters cam and limp mode. Had at same repair shop for other recall 2 months prior for recall and inspection with no noise or issues.
Jun 16, 2021
UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
THIS CAR IS A DANGER TO EVERYONE. IT RANDOMLY CUTS OFF SHUTOUT WARNING. I TOOK IT TO A MECHANIC SHOP AND THEY ADVISED THERE WAS A RECALL THAT CAUSES THE CAR TO STALL OUT AND I NEEDED TO TAKE IT TO THE DEALERSHIP TO HAVE THE WORK DONE. I TOOK IT TO THE DEALERSHIP WHO SAID THEY COMPLETED THE WORK AND WE LEFT. LESS THAN A WEEK LATER THE CAR IS STILL RANDOMLY CUTTING OFF. IT CUTS OFF WITHOUT WARNING WHILE DRIVING OR AT COMPLETE STOP. IT ALMOST CAUSED ME TO HAVE AN ACCIDENT BECAUSE THE CAR STALL AND LOCKED UP SO I COULDN'T TURN TO AVOID HITTING ANYTHING. THANKFULLY THE CAR WAS ABLE TO A LOW TO A STOP BEFORE HITTING Q CURB AND GOING INTO A DITCH. AFTER THE CAR STALLS IBHVE TO OUT THE CAR IN PARK, TURN THE KEY OFF AND CRANK THE CAR BACK UP AND IT STARTS TO DRIVE. THE PROBLEM IS IBHAVE NO CLUE WHEN ITS GOING TO DON'T AGAIN AND NO ONE CAN TELL ME WHY THE ISSUE IS HAPPENING. IT HAS HAPPENED AT LEAST 7 TIMES SINCE GETTING THE RECALL WORK COMPLETED LESS THAN A MONTH AGO. IT HAPPENS BOTH WHILE DRIVING AND STATIONARY. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. SO FAR I HAVE BEEN LUCKY ENOUGH FOR IT NOT TO HAPPEN ON THE HIGHWAY AS I'M SCARED TO DRIVE IN THE HIGHWAY BECAUSE I WOULD PROBABLY DUE DUE TO AN ACCIDENT IF THIS HAPPENS AT A HIGH RATE OF SPEED IN A HIGHWAY. THE LATEST INCIDENT HAPPENED TODAY 5/3/2021.
May 03, 2021
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I RECENTLY PURCHASED A VEHICLE MARCH 2, 2021. I NOTICED THAT THE VEHICLE HAS 3 RECALLS. THE DEALER THAT I PURCHASED THE VEHICLE FROM DIDN'T HAVE ANY IMMEDIATE AVAILABILITY TO FIX THE VEHICLE. SO I MADE AN APPOINTMENT WITH DODGE DEALERSHIP. MY CAR WAS AT FACILITY 2 DAYS. ONCE I PICKED UP VEHICLE THEY INFORMED ME THEY COULDN'T FIX TWO OF THE RECALLS. JASON ( SERVICE GUY) INFORMED ME THAT HE WOULD UPDATE ME. WELL A MONTH LATTER HE TELLS ME THAT THE PARTS AREN'T THERE YET . CHRYSLER HASN'T RELEASED THE PARTS YET.
Apr 13, 2021
FORWARD COLLISION AVOIDANCE
1 complaint
THE FORWARD CRASH WARNING SHUTS OFF AUTOMATICALLY WHILE I'M GOING DOWN THE ROAD. IT ALSO GETS STUCK IN PARK IF THIS HAPPENS WHILE I'M SITTING STILL. I HAVE TO RESTART THE CAR TO GET IT OUT OF GEAR. IT ALSO RANDOMLY TELLS ME THAT ADAPTIVE CRUISE IS NOT AVAILABLE
Apr 09, 2021
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER THE VEHICLE WAS RESTARTED, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SPORT CHRYSLER JEEP DODGE LOCATED AT 200 E. CHESTNUT ST, FORT BRAGG, CA 95437, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,300.
Apr 01, 2021
ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE
1 complaint
MY WIFE WAS DRIVING HER 2012 DURANGO AND THE BATTERY LIGHT CAME ON AND BLIND SPOT WARNING WAS GOING OFF. THE ENGINE STARTED MAKING A LOUD NOISE. SHE WAS 2 MILES FROM HOME, SO I TOLD HER TO DRIVE HOME AND TAKE MY TRUCK. WHEN I GOT HOME I INVESTIGATED THE ISSUE. WITHIN 1 MINUTE OF ME IDLING THE ENGINE TO LISTEN FOR WHERE NOISE THE ALTERNATOR STARTED SMOKING AND INTERNAL WERE GLOWING RED.
Mar 11, 2021
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
THIS IS IN REFERENCE TO THE RECALL ON DODGE DURANGO FUEL PUMP RELAY. SINCE THIS RECALL HAS STILL NOT BEEN OPENED TO BE FIXED, I AM AT THE POINT WHERE MY VEHICLE IS NOT STARTING BECAUSE OF IT. IF IT DOES START I AM WORRIED OF THE POSSIBILITY OF IT CAUSING VEHICLE TO STOP WHILE DRIVING. I HAVE FOUR CHILDREN AND THIS IS NOT ACCEPTABLE. LIKE MANY OTHERS IN THIS TIME OF COVID, I DO NOT HAVE THE FUNDS TO FIX THIS EXPENSIVE RECALL. IS THERE ANY UPDATE ON WHEN THIS CAN BE FIXED? I HAVE CALLED THE DEALERSHIP AND THEY SAID IT IS STILL NOT APPROVED. THIS STARTED ABOUT 3-4 WEEKS AGO AND NOW IS GETTING WORSE. CAR WOULDN'T START AT ALL YESTERDAY. I HAVE SCANNED AND CHECKED EVERYTHING WITH MECHANIC. HE SAYS IT IS RECALL ITEM HE BELIEVES.
Aug 31, 2020
AIR BAGS,SEAT BELTS,VISIBILITY/WIPER
1 complaint
I WAS DRIVING MY DURANGO AND MY DRIVER SIDE SEAT BELT KEPT BEEPING THEN THE AIR BAG LIGHT CAME ON THEN MY CHECK ENGINE LIGHT CAME ON AND NOW I'M HEARING A THUMP UNDER THE CAR ALL OF THIS HAPPENED WHILE MY FAMILY WAS IN THE CAR ON THE HIGHWAY I ALSO TRIED DRIVING UP TO 70 MPH AND THE STEERING WHEEL HAD THIS HEAVY SHAKE I WAS TERRIFIED CAN YOU HELP ME FIX MY 2012 DODGE DURANGO .
Oct 27, 2019
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
MY WIFE WAS DRIVING DOWN THE ROAD PROBABLY ABOUT 40 OR 45 MPH WHEN SHE HEARD A LOUD POP AND THE CAR BEGAN TO HANDLE WEIRD AND MAKING ALL KINDS OF NOISE. SHE GOT IT TO A NEARBY PARKING LOT WHERE I MET HER TO LOOK AT IT. AT FIRST GLANCE I COULD NOT FIND ANYTHING WRONG EXCEPT FOR THE EXHAUST APPEARED TO BE BROKE SO I HAD HER DRIVE IT HOME SINCE SHE WAS ONLY A MILE FROM THE HOUSE. WHEN I GOT IT HOME UPON FURTHER INSPECTION I FOUND THAT THE REAR SUBFRAME FOR THE REAREND HAD RIPPED OUT OF THE UNIBODY FRAME. THERE CRACKS AND RUST IN THE FRAME. THE VEHICLE HAS BEEN AT THE DODGE DEALER FOR THE LAST MONTH AND HALF AND DODGE IS REFUSING TO TAKE FAULT FOR THE MANUFACTURING DEFECT. INSURANCE HAS ALSO REFUSED TO PAY FOR IT AS THERE WAS NO SIGNS OF AN IMPACT. I AM LOOKING AT A 6000 DOLLAR OR MORE REPAIR FOR A 12,000 DOLLAR CAR THAT STILL HAS OVER 10,000 OWED ON IT. I'M AT A LOSS AS TO WHAT DO WITH THE SITUATION. THE DEALERSHIP HAS ALSO SAID THAT THERE'S NOTHING MORE THEY CAN DO FOR ME AND THAT I JUST NEED TO COME GET MY CAR
Aug 12, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
WELL THERE'S SEVERAL ISSUES MAIN ONES BEING THE SELF ACCELERATIONS, NOT TO MENTION MAJOR FACTOR SCARY ONE IS MY VEHICLE GOES FROM P TO D WITHOUT MY FOOT ON THE BRAKE FOUND THIS OUT WHILE CAR WAS OFF MY 3YR OLD MOVED THE SHAFT FROM PARK TO NEUTRAL WHILE CLIMBING ACROSS TO ME AND CAR BEGAN TO ROLE.
Mar 03, 2019
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
WHILE DRIVING DOWN A 2 LANE HIGHWAY THE VEHICLE LOST POWER AND ONCE PULLED OVER ON THE SHOULDER WE NOTICED A FUNNY SMELL AND FLAMES COMING UNDER THE HOOD. THE CAR BURNED UP AND ITS TOTALLED. LUCKILY NOONE IS HURT. *DT PHOTOS ATTACHED *JB
Feb 26, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
VEHICLE CUTS OFF WHILE DRIVING OR WANT START AT ALL WITHOUT A JUMP OFF CHECK ENGINE LIGHT IS ON
Feb 10, 2019
AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE DEALER (CROWN DODGE CHRYSLER JEEP RAM FIAT, 2707 SHORTCUT RD, PASCAGOULA, MS 39567, (228) 769-1660) DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Oct 23, 2018
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,Other/Unknown
1 complaint
BEGINNING IN DEC 2017, WE'VE HAD SPORADIC ISSUES WHILE DRIVING ON HIGHWAYS AND LOCAL ROADS WITH SOME PORTION OF THE ELECTRICAL SYSTEM. WHEN THIS HAPPENS, THE CENTER LCD DASH SCREEN POWERS OFF, AND WE LOSE POWER STEERING AND BRAKES. DASH LIGHTS, EXTERIOR LIGHTS, RADIO, A/C ALL STAY ON. TYPICALLY WE HAVE TO PULL OVER AND TURN THE CAR OFF & BACK ON FOR IT TO RETURN. FROM DEC-OCT, ITS HAPPENED APPROX 5-6 TIMES. THE DEALER WASN'T ABLE TO REPLICATE THE ISSUE FOR THE DAYS THEY HAD IT, AND NO ERROR CODES WERE WRITTEN. A FRIEND ALSO WITH A DURANGO DESCRIBED TO ME SIMILAR ISSUES WITH HIS, AND SAID HIS TIPM WAS FAULTY. WE HAVE LIFETIME WARRANTY, AND THE TIPM IS COVERED, BUT THEY REFUSE TO REPLACE IT UNTIL THE DEALER CAN REPLICATE THE ISSUE AND GET AN ERROR CODE POINTING TO THE TIPM. I BELIEVE BECAUSE WE LOSE POWER STEERING, THAT THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE REPLACED REGARDLESS.
Oct 03, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
THIS VEHICLE HAS A LOT OF ELECTRICAL ISSUES. THE PUSH START DOESN'T ALWAYS WORK AND STALLS OUT. THE CAR HAS ALSO LOST POWER WHILE I WAS DRIVING LUCKILY IT KICK BACK ON BEFORE SOMETHING SERIOUS HAPPENED. IT ALSO TENDS TO SHIFT GEARS VERY HARD AT TIMES.
Sep 04, 2018
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE TAKEN MY TRUCK IN FOR ALL THE RECALLS AND NOW HAVING TROUBLE WITH POWER STEERING LEAKAGE AND THE SYSTEM NOT STAYING COOLED. THE TRUCK DOES NOT STAY COOL WHEN DRIVING THE RPM GOES ABOVE 3 AT THE SPEED OF 60 MILES PER HOUR. THE POWER STEERING LEAKAGE WAS TOLD TO ME ON THE OIL CHANGE DONE 4/2018
May 03, 2018
UNKNOWN OR OTHER,ENGINE
1 complaint
ON OCTOBER 2,2012 I PURCHASED A DODGE DURANGO WITH LESS THAN 100 MILES.. I HAVE ALWAYS KEPT UP WITH SCHEDULED MAINTENANCE. I'M STILL SEARCHING FOR ALL MY PAPERWORK.. I FOUND PAPERWORK WHERE THE CHECK ENGINE LIGHT WAS ON AT 81,552 -02/21/15--12/31/15--10/14/17--10/14/17---10/17/17--04/02/18.. I HAVE SPENT OVER $3,000 DOLLARS TO REPAIR THE CHECK ENGINE LIGHT, NOW IM TOLD THAT THIS VEHICLE THAT I HAVE PAID APPROXIMATELY OVER $40,000 NOT INCLUDING ALL THE REPAIRS WILL NOT BE FIXED AND PERHAPS I NEED TO TRADE IT IN FOR ANOTHER VEHICLE.. I AM EXTREMELY OUTRAGED WITH THIS COMPANY AND FEEL I HAVE BEEN RIPPED OFF. THIS VEHICLE HAD AND HAS A LOT OF RECALLS ALL WHICH I HAVE KEPT UP ON AND STILL IM NOT ABLE TO ENJOY MY VEHICLE..I DONT FEEL SAFE DRIVING THIS VEHICLE ANYMORE.. ENGINE SHUT DOWN AND EVEN AFTER ALL THE MONEY INVESTED IM STILL HAVING PROBLEMS..I HAVE ALL THE DOCUMENTS RELATING TO THIS ENGINE PROBLEM. I WOULD APPRECIATE YOUR ASSISTANCE IN THIS MATTER.. THANK YOU
Apr 09, 2018
SEAT BELTS,SEATS
1 complaint
THE ORC MODULE NOT WORKING I JUST DRIVING AND THE AIR BAG LIGHT TURN ON
Apr 08, 2018
EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
CAR NOT STARTING ACTS LIKE NOT GETTING ANY FUEL OR MAY START AND DIE LIKE NOT GETTING ENOUGH FUEL. AUTO HEADLIGHTS WILL SHUT OFF WHILE DRIVING OR MAY NOT COME ON AT ALL
Apr 05, 2018
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER, THE VEHICLE SLID ON ICE, INTO AN EMBANKMENT, WENT AIRBORNE, AND CRASHED INTO A TREE. THE BRAKES WERE APPLIED WITH FORCE, BUT FAILED TO STOP THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A FRACTURED BACK IN TWO PLACES AND A RUPTURED LEFT BREAST IMPLANT, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A FACILITY AND A YARD, BUT WAS NOT INVESTIGATED BY THE INSURANCE COMPANY OR A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE REPAIRS HAD NOT BEEN COMPLETED. THE MANUFACTURER WAS CONTACTED AFTER THE CRASH TO INQUIRE ABOUT THE AIR BAGS NOT DEPLOYING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT YET ISSUED ANY TSBS OR RECALLS FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. *BF *TR *BF *BF *TR
Feb 21, 2018
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
T38 RECALL: I'VE TAKEN MY VEHICLE INTO PRESTIGE CHRYSLER DODGE, LAS VEGAS ON THREE SEPARATE OCCASIONS CONCERNED ABOUT LOSS OF POWER AND STALLING WHILE TURNING AND HAVE BEEN INFORMED THAT NO PARTS ARE AVAILABLE TO FIX THE PROBLEM FOR THE T38 RECALL. YESTERDAY I WAS ALMOST REAR-ENDED BECAUSE MY VEHICLE LOST POWER DURING A TURN OFF THE INTERSTATE. THEY HAVE HOWEVER, CHARGED ME FOR OTHER ISSUES LIKE AN OIL PRESSURE SENSOR (SEE ATTACHED) THAT HAS NOT FIXED MY LOSS OF POWER. I CALLED FCA RECALL AND THEY HAVE SENT ME TO AN ALTERNATIVE DEALERSHIP FOR A REPLACEMENT ALTERNATOR. PRESTIGE CHRYSLER DODGE OF LAS VEGAS IS REFUSING TO FIX KNOWN SAFETY ISSUES AND ADVISED ME THAT THEY HAD TESTED MY ALTERNATOR AND KNEW IT WAS FAULTY, YET COULD NOT REPAIR IT WITHOUT THE RECALL PARTS. THEIR DEALERSHIP IS PLACING PEOPLE'S LIVES AT RISK BECAUSE THEY DO NOT WANT TO DO THE TEMPORARY FIX AND THEN HAVE TO COMPLETE THE RECALL AGAIN WHEN THE REPLACEMENT ALTERNATORS ARE ISSUED. THIS IS UNETHICAL, IRRESPONSIBLE, AND NEGLIGENT. THE RECALL WAS ISSUED IN JULY--THEY HAVE HAD MY DURANGO 3 TIMES, KNOWN ABOUT THE STALL AND REFUSED TO ASSIST ME. I ALSO HAVE AN EXTENDED WARRANTY AND ASKED TO HAVE THE ALTERNATOR REPLACED WITH THAT--THEY REFUSED AGAIN SAYING THE WARRANTY WOULDN'T TOUCH A KNOWN DEFECT. PLEASE TAKE ACTION BEFORE THIS DEALERSHIP PLACES ANOTHER FAMILY IN DANGER FOR REFUSING TO COMPLY WITH NHTSA SAFETY REGULATIONS.
Dec 16, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
RECALL HAS BEEN ISSUED BUT NO PARTS ARE AVAILABLE - THIS HAS BEEN IN LIMBO FOR SOME TIME NOW. THE VEHICLE HAS BEEN HAVING A LOT OF TROUBLE THE PAST TWO MONTHS - STALLING, JUMPING, TROUBLE SHIFTING GEARS ON ITS OWN, SHUTTING OFF AT STOPS, HARD TO MAKE A SMOOTH TRANSITION INTO DIFFERENT SPEED LIMITS. I AM CONCERNED FOR MY SAFETY AND HAVE NOT HEARD OF WHEN THE PARTS WILL BE AVAILABLE.
Nov 16, 2017
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
RACK AND PINION LEAKING SUDDENLY. FUEL PUMP RELAY WENT OUT AGAIN. WHILE DRIVING ON FOUR LANE.
Nov 15, 2017
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
HEADLITES ARE SHORTING OUT..PASSENGER HAS A SHORT SOMEWHERE IN GROUND..DRIVERS CORRODED..CLEANED IT..BUT CODE SAYING THERE'S A PROBLEM..NOW REMOTE START..STARTS AND SHUTS OFF CAR AFTER 2 IT 3 SECONDS.ITS ALL STATIONARY..I HAVE NO HI OR LO BEAMS ON PASSENGER SIDE AND REMOTE I
Oct 20, 2017
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
MY DODGE DURANGO STOPPED WORKING ONE WEEK AGO. AT THAT TIME I LOOKED ONLINE TO FIND THE ALTERNATOR RECALL BUT THAT THEY WOULD BE NOTIFYING PEOPLE AT A LATER DATE. FOR A WEEK THEY HAD MY CAR AND REPLACED THE ALTERNATOR KNOWING DODGE HAD BAD ALTERNATORS AND MADE ME PURCHASE A BATTERY. MY CAR AGAIN DIED THE SAME DAY AFTER MY PARTNER LEFT THE LOT. AFTER IT WAS AGAIN TOWED FOR THE SECOND TIME THEY FOUND THAT MY CAR WAS NOW UNDER THE RECALL EVEN THOUGH I HAD ALREADY TOLD THEM THERE WAS AN ISSUE WITH MY CAR. THE WEBSITE STATES THERE IS NO SOLUTION TO THE PROBLEM AND NOW I AM STUCK WITH A BROKEN CAR WITH MY CAR VALUE DROPPING SIGNIFICANTLY. DODGE NEEDS TO REFUND ME THE MONEY I HAVE ALREADY SPENT PLUS MILEAGE AND GAS COMMUNITING TO AND FROM VIERA TO TITUSVILLE FLORIDA DRIVING MY PARTNER TO WORK AND PICKING MY SON UP FROM SCHOOL AND GOING BACK AND FORTH AND EMOTIONAL DISTRESS. THIS COMPANY SHOULD BE ASHAMED OF THEMSELVES. I AM NOW STUCK WITH A RENTAL CAR AND LEFT IN THE DARK AS TO WHAT IS HAPPENING TO MY CAR. IN A SEPARATE INCIDENT I PAID OUT ALMOST 1,000 TO GO OUT TO MY CAR AT THE DEALERSHIP TO FIND IT DID NOT WORK. AT THAT TIME THE MAN WALKED INSIDE AND CAME BACK OUT WITH A PIECE FOR THE FUEL RELAY RECALL. I AGAIN WANT TO KNOW WHY THIS DODGE DEALERSHIP CONTINUES TO CHARGE ME AND PLAY ME FOR A FOOL. DODGE SHOULD BE EMBARRASSED. HOW DOES SOMEONE NOW CHECK FOR RECALLS BEFORE OPERATING ON A VEHICLE?
Aug 26, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
REPEATED ELECTRICAL FAILURES AT START UP. SEPT 8 2014- ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. RESULT: ONE WEEK IN THE SHOP AND THE STEERING CONTROL MODULE WAS REPLACED. - DEC 23- LEFT TAIL LIGHT BURNT OUT AND WAS REPLACED -JAN 15 2015- SECOND ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. RESULT: ONE WEEK IN THE SHOP AND THE STEERING CONTROL MODULE WAS REPLACED. APRIL 1 2015- THIRD ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. THE DEALER KEPT THE CAR FOR A WEEK AND CLAIMED THERE WAS "NOTHING WRONG" WITH THE CAR. THEN I CALLED CORPORATE AND WAS SENT OVER TO THE RESOLUTION TEAM. THEY ARRANGED FOR ME TO DROP OFF THE CAR FOR TESTING ON APRIL 14. I PICKED UP THE CAR ON MAY 15- THEY CLAIM THERE WERE NO FIXES WERE MADE AND THAT THEY "COULDN'T REPLICATE THE PROBLEM". FEB 3 2017- FOURTH ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. THE DEALER SAID IT WAS A BLOWN FUSE BUT THEY DO NOT KNOW WHAT IS CAUSING THIS SHORT TO HAPPEN REPEATEDLY.
Feb 10, 2017
SEAT BELTS
1 complaint
MY 10 YEAR OLD DAUGHTER WENT TO PUT ON HER SEAT BELT (2ND ROW PASSENGERS SIDE) I WAS IN PARK CAR TURNED OFF. THE SEAT BELT FELL FROM THE WALL IN WHICH IT WAS CONNECTED. ALL DAMAGE SEEN WAS LOCATED WITHIN THE WALL. UPON FURTHER INVESTIGATING OF ALL OTHER SEAT BELTS I FOUND THE 3RD ROW PASSENGERS SIDE WAS ALSO DAMAGED. I CAN COUNT ON 1 HAND HOW MANY TIMES SOMEONE HAS SAT IN THE 3RD ROW. I TOOK MY CAR DOWN TO THE DEALERSHIP AND I WAS TOLD THIS WAS DUE TO "NORMAL WEAR AND TEAR" SINCE I NO LONGER HAVE A SERVICE WARRANTY THEY WILL NOT REPLACE THE BELTS. I CONTACTED CHRYSLER DIRECTLY (REF #30773827 AND EMAIL CASE# 3424728) AND WAS TOLD THEY WOULD NOT REPLACE THE BELTS BECAUSE IT WAS CAUSED BY AN "OUTSIDE INFLUENCE AND NOT MANUFACTURE DEFECT." NOT ONLY AM I NOW OUT 2 SEAT BELTS, BUT I AM WORRIED MY FAMILY AND I ARE NO LONGER SAFE IN THIS CAR. ATTACHED ARE PICTURES AND EMAILS. THE LAST PICTURE IS THE 3RD ROW SEAT BELT AND THE DAMAGE TO IT.
Jan 18, 2017
STEERING,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
I WAS TAKING MY SON TO TUTORIALS. I TURNED RIGHT AND THE STEERING WHEEL LOCKED UP. TO KEEP FROM HAVING AN ACCIDENT, I HAD TO SLOWLY VEER TO THE LEFT UPON THE MEDIAN. I TURNED ON THE EMERGENCY LIGHTS. THE RADIO WAS STILL PLAYING, BUT THE CAR HAD SIMPLY STOPPED MOVING. I PRESSED THE ENGINE BUTTON TO TURN THE VEHICLE OFF. THEN I PRESSED IT AGAIN TO RESTART IT. IT STARTED WITH NO PROBLEMS AND I CONTINUED TO TAKE MY SON TO TUTORIALS. *TR
Dec 08, 2016
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
ENGINE STALLED AND CAR SHUT OFF. ONCE FROM A STOP WHILE TRYING TO ACCELERATE AND ANOTHER TIME WHILE TRYING TO STOP. IN BOTH INSTANCES AN ACCIDENT WAS NEARLY AVOIDED. MY WIFE ON 9/13 WAS TURNING ACROSS TRAFFIC AND THE CAR DIED AND SHE WAS ALMOST T-BONED. ON 9/14 I ALMOST REAR ENDED A CAR AS I WAS SLOWING TO A STOP AND LOST ALL POWER. WIPERS WILL COME ON RANDOMLY ON DRY, SUNNY DAYS (WHILE PARKED OR IN MOTION). CAR JERKS FORWARD INTERMITTENTLY WHEN STARTING (USING REMOTE START OR WHILE IN THE CAR). OCCASIONALLY THE CAR CONTINUES TO TURN OVER BUT NEVER ACTUALLY STARTS. I HAVE TAKEN THIS TO THE DEALER 7-8 TIMES AND THEY'VE NEVER HEARD OF THESE PROBLEMS. NO ERROR CODES RECORDED. NEVER ABLE TO BE REPRODUCED WHEN AT THE DEALER. CONTACTED ANOTHER DODGE DEALER AND THEY HAVE NEVER HEARD OF THESE ISSUES EITHER. TOOK TO AN INDEPENDENT MECHANIC AND HE IMMEDIATELY RECOGNIZED THIS AS A POTENTIAL TIPM ISSUE. THE FUEL RELAY RECALL WAS IMPLEMENTED IN SUMMER OF 2015 WHICH WAS SUPPOSED TO RESOLVE THESE ISSUE. HOWEVER, ALL OF THESE PROBLEMS CONTINUE TO INTERMITTENTLY OCCUR - WITH THE STALLING (AND NEAR ACCIDENTS) JUST OCCURRING FOR THE FIRST TIME THIS PAST WEEK. SPOKE WITH DODGE YESTERDAY EXPLAINING THE SITUATION AND BOTH DEALERS DIDN'T WANT TO SELL ME A NEW TIPM BECAUSE THEY WEREN'T SURE IT WOULD FIX THE PROBLEM AND REITERATED THAT THE FUEL RELAY RECALL WOULD FIX THESE ISSUES. WHEN I STATED THAT I AM STILL HAVING THE ISSUES THEY DIDN'T HAVE AN ANSWER BUT WERE WILLING TO TAKE MY CAR IN ON TRADE. WE CURRENTLY HAVE 93000 MILES BUT THIS STARTED SHORTLY AFTER WE PURCHASED THE DURANGO; WITH WELL UNDER 40000 MILES. WE WERE STILL UNDER WARRANTY WHEN THIS STARTED BUT NO FAULT WAS EVER FOUND WHEN AT THE DEALER.
Sep 16, 2016
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE VEHICLE WAS REPAIRED. APPROXIMATELY SIX WEEKS LATER, WHILE DRIVING APPROXIMATELY 10 MPH, SMOKE APPEARED FROM THE TOP LEFT CORNER OF THE WINDSHIELD AND SUN ROOF. THE CONTACT PARKED THE VEHICLE AND NOTICED FLAMES IN THE SAME LOCATION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS LEFT AT THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
May 25, 2016
EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A FLAT TIRE. WHILE REPLACING THE TIRE ON THE VEHICLE, THE SCISSOR JACK FRACTURED. THE TIRE WAS REPLACED WITH A HYDRAULIC JACK. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE SCISSOR JACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,404.
Nov 30, 2015
SUSPENSION,UNKNOWN OR OTHER
1 complaint
CHRYSLER HAS PUBLISHED A TECHNICAL SERVICE BULLETIN (TSB) NUMBER 17-007-14. I EXPERIENCED THE SYMPTOM OF THIS TSB AS A CLUNKING SOUND FROM THE REAR OF THE VEHICLE. IT IS CAUSED BY THE SELF LEVELING SUSPENSION (SLS) SHOCK STRUT UPPER MOUNT FAILING. THE SLS IS A COMPONENT OF THE OPTIONAL TOW PACKAGE. BEFORE I UNDERSTOOD WHAT THE ISSUE WAS, I TOWED A 23' 4,500 LBS TRAILER OVER 1,200 MILES. I EQUIPPED MY DURANGO WITH A WEIGHT DISTRIBUTION AND ANTI-SWAY HITCH ASSEMBLY RATED AT 8,000 LBS AND ENSURED BOTH THE TOW VEHICLE AND TRAILER WERE NEAR PERFECTLY LEVEL. ADDITIONALLY I WAS REQUIRED BY THE STATE OF MARYLAND TO HAVE THE TRAILER SAFETY INSPECTED WHICH CONFIRMED THE AXLES WERE PROPERLY ALIGNED, WHEEL BEARINGS WERE SERVICEABLE, AND THE ELECTRONIC BRAKE CONTROLLER WAS FUNCTIONAL AND ADJUSTED PROPERLY. DESPITE THE FACT THE TRAILER WAS WELL WITHIN THE TOW VEHICLE OPERATING LIMITS, THE TOW VEHICLE AND TRAILER EXHIBITED UNSAFE LEVELS OF DYNAMIC INSTABILITY. THIS DYNAMIC INSTABILITY MANIFESTED AS A ONE-TO-ONE LATERAL OSCILLATION OF THE TOW VEHICLE, LATERAL SWAY INSTABILITY OF THE TRAILER, AND WHAT I WOULD CHARACTERIZE AS A DANGEROUS REDUCED CONTROLLABILITY OF THE TOW VEHICLE AND TRAILER. I ASK THAT THE NHTSA EXAMINE THIS ISSUE AND THAT THIS TSB BE ELEVATED TO A MANUFACTURER FUNDED RECALL ON ALL AFFECTED VEHICLES. VEHICLE OWNERS MAY NOT RECOGNIZE THE SIGNIFICANCE OF THE ISSUE OR UNDERSTAND THE EFFECTS ON TOWING STABILITY. THIS NOT ONLY PUTS THE TOW VEHICLE AT RISK, BUT ALL OTHER VEHICLES SHARING THE ROAD. ADDITIONALLY, THE HIGH COST OF MITIGATING THIS ISSUE (GREATER THAN $1,000) WILL VERY LIKELY CAUSE A LARGE NUMBER OF VEHICLE OWNERS TO DELAY THE REPAIR OR EVEN DECIDE NOT TO HAVE IT ADDRESSED AT ALL. CHRYSLER AND DODGE HAVE AN INTRINSIC RESPONSIBILITY TO ADDRESS THIS ISSUE WITH A RECALL FOR THE SAFETY OF THEIR CUSTOMERS AS WELL AS ALL DRIVERS WHO SHARE THE ROAD.
Sep 07, 2015
FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
08-10-15 I CALLED THE DEALERSHIP WHERE I BOUGHT MY VEHICLE, COWBOY CHRYSLER 409-385-3796 ABOUT THE NOTICE I RECEIVED ABOUT TWO SAFETY RECALLS R09 FUEL PUMP RELAY AND P36 SUN VISOR WIRING. I WAS TOLD THE DEALERSHIP HAD GOTTEN IN 15 OF THE PARTS AND USED ALL 15 TO REPAIR VEHICLES. I WAS TOLD I WOULD BE PUT ON A LIST AND CALLED WHEN MORE PARTS CAME IN TO THE DEALERSHIP. 08-21-15 I CALLED THE DEALERSHIP AGAIN AND WAS TOLD THEY HAD GOTTEN IN 18 OF THE PARTS AND I AM THIRD ON THE LIST TO BE CALLED WHEN MORE PARTS COME IN. CAN YOU HELP ME GET THE NECESSARY REPAIR PARTS DELIVERED TO THIS DEALERSHIP?
Aug 21, 2015
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO TREES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V1540000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 25,000.
Jan 08, 2015
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I'VE HAD AT LEAST TWO THINGS THE CHRYSLER SERVICE DEPARTMENT HAS NOT ASSURED ME I NEEDED. A FRONT END ALIGNMENT DONE IN NJ AND A "BYPASS" FUEL PUMP ADDITION DONE AT LUSTINE?? I FEEL LIKE CAR HAD A HEART ATTACK BECAUSE OF A COMPUTER SENSOR ISSUE. NOW THEY SAY ITS SHAKING AND I NEED SPARK PLUGS AND THE DASH IS LIT UP BUT AFTER THE ADDITIONAL $3310..THEY ARE STILL NOT SURE WHAT'S WRONG WITH IT OR WHY IT SMELLS OF GAS EXCEPT GAS IS ON THE SPARK PLUGS AND SHOULDN'T BE AND NEW ONES WILL 'POSSIBLY' GET ME CLOSER TO FINDING OUT THE ISSUE(S) ON MY 2012 DURANGO. $325 NJ $476? LUSTINE BYPASS $310 LUSTINE SPARKPLUGS NOT PAID FOR YET TOTAL $1111 BUT WE STILL NOT SURE WHAT'S WRONG.... THIS IS CRIMINAL. *JS
Dec 30, 2014
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
IN MY 2012 DODGE DURANGO IT WAS DETERMINED THAT THERE IS A PROBLEM WITH THE TOTAL INTEGRATED POWER MODULE WHICH IS AFFECTING THE WAY THE ENGINE STARTS AND GETS FUEL TO THE FUEL PUMP. THE REPAIR COST IS $1213.71. IT IS MY UNDERSTANDING THAT THERE ARE HUNDREDS OF DOCUMENTED CASES REGARDING THIS ISSUE IN THE CHRYSLER LINE AND NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. IT IS UNFORTUNATE THAT CHRYSLER IS AWAITING A TRAGEDY TO TAKE PLACE BEFORE THEY DO WHAT IS RIGHT FOR THE CUSTOMER AND FIX THE PROBLEM THAT HAS BEEN REPORTED. I UNDERSTAND THAT A CLASS-ACTION LAWSUIT HAS BEEN FILED TO ADDRESS THIS ISSUE. I JUST WANT TO GO ON RECORD IN THE EVENT THAT SOMETHING DETRIMENTAL HAPPENS TO ME OR MY FAMILY BECAUSE OF THIS RECOGNIZED AND PUBLICLY DOCUMENTED PART FAILURE. *TR
Nov 04, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I HAVE BEEN EXPERIENCING ISSUES WITH VEHICLE NOT STARTING WITH BOTH THE INSIDE PUSH BUTTON, AND THE REMOTE START. IT HAS LOST POWER WHILE DRIVING TWICE, HOWEVER I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. YESTERDAY HOWEVER, IT LOST POWER, I STILL HAD CONTROL OF THE VEHICLE WHILE IT WAS SHUTTING DOWN, THEN IT "POWERED" BACK UP, DURING WHICH THERE WAS ABOUT THREE SECONDS IN WHICH I HAD NO CONTROL OVER THE VEHICLE. I SIMPLY LOST ALL CONTROL.I BELIEVE THAT THE VEHICLE MAY BE EXPERIENCING PROBLEMS RELATED TO THE FUEL PUMP RELAY, POSSIBLY THE TPIM, ALTERNATOR, OR A COMBINATION OF ALL THREE. I AM TAKING VEHICLE IN MONDAY TO HAVE TWO RECALLS DONE FOR BRAKE BOOSTER, AND VANITY LIGHT WIRING ISSUE. AT THAT TIME THEY ARE GOING TO DO A DIAGNOSTIC ON IT TO SEE WHAT THE ISSUE IS. *TR
Oct 31, 2014
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
WHILE TRAVELING ON I-75, HAD THE VEHICLE ON ADAPTIVE CRUISE CONTROL, THE VEHICLE SLAMMED THE BRAKES AND THEN ACCELERATED BACK UP TO 75MPH. NO VEHICLES IN FRONT, NOT DEBRIS, NO REASON WHY IT DID IT. VEHICLE HAS HAD CONSTANT ISSUES WITH THE FORWARD COLLISION SYSTEM ALERTING TO BRAKE WHEN NOTHING IS IN FRONT, TURNING ITSELF OFF AND ON BY ITSELF, AND THE CONSOLE GIVING THE MESSAGE THAT THE BACK SENSORS ARE BLOCKED WHEN NO DEBRIS IS PRESENT OR EVEN WHEN DRIVING. MULTIPLE OTHER "COMPUTER" ISSUES THAT THEY CAN'T FIGURE OUT, FROM LIGHTS TURNING ON/OFF, TO THE WIPERS NOT ACTIVATING WHEN THEY NEED TO AND THE OPPOSITE. DVD PLAYER ACTING FUNNY. IT HAS BEEN ENDLESS
Oct 30, 2014
Frequently Asked Questions
How many problems does the 2012 DODGE Durango have?
The 2012 DODGE Durango currently has 635 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 DODGE Durango?
The most common problems reported for the 2012 DODGE Durango are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 DODGE Durango problem data come from?
All problem and complaint data for the 2012 DODGE Durango comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Durango
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2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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