How many problems does the 2019 DODGE Durango have?

The 2019 DODGE Durango currently has 127 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2019 DODGE Durango?

The most common problems reported for the 2019 DODGE Durango are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2019 DODGE Durango problem data come from?

All problem and complaint data for the 2019 DODGE Durango comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2019 DODGE Durango Problems

EXTERIOR LIGHTING

28 complaints

The rear race track light and license plate lights failed to work due to a faulty gasket or seal on the light. Faulty in the manufacturing process and now to repair this issue is $1500 or more. The vehicle can not be inspected and used do to the lights not working.

Nov 13, 2025

Water is entering the rear tail light assembly and dimming the tail light. The OEM seal has failed. I took this problem to my Dodge dealer, and they informed me that even with a Mopar extended warranty, they will not replace the tail light assembly because it is considered a "Bulb". That's a $2000.00 blub!

Aug 15, 2025

Water gets inside the rear tail light and the lights burn out the same with the side rear lights

Jul 29, 2025

water collects in the racing tail light which leads to electrical issues or some parts or all of the light going out.

Jun 13, 2025

The rear light bar (race track bar) does not illuminate. Seems to be a common issue among Durango's. My rear light visibility is low now due to it being out for night driving. It also failed the two license plate lights to work which is required by MN Statute (law). I could be pulled over and issued a citation due to the issue.

Jun 03, 2025

+ 23 more complaints for this component

UNKNOWN OR OTHER

10 complaints

I was driving down the freeway going about 70 on a trip with my 2 small kids. We were about 2.5 hours from home when the check engine light came on and was orange. Within minutes, while I was safely trying to get off of the freeway, it turned red and was blinking. I had to slow down to under 40 to get it to go back to orange while I tried to find a place to pull over and figure out what to do, creating a dangerous situation for myself and other drivers. The car only had 40,000 miles, is regularly serviced, and there were no previous issues with any of the warning lights. Took to the first repair shop and they said it was likely the coolant pipes and they have seen it in Durangos because of the way the car is assembled. They recommended that I bring it to the dealership because they didn't want to void my warranty. Dealership confirmed it was "large leak coming from back of engine. upon further inspection leak is coming from rear heater coolant pipes. replaced coolant pipes and found coolant leaks from rear heater hoses. replaced rear heater hoses" The issue with the heater hoses having to be replaced is that the car is assembled so that it has to be completely lifted and split in 2 to be able to do the work. Because of the position of the hoses, there are parts of the frame of the car that rub against those hoses and pipes creating damage and leaks, and there is no easy way to repair the damage that is caused by manufacturer positioning. The parts themselves were less than $700, but the labor charge for having to have multiple people work on taking the entire car apart to replace those parts was more than $5,000.

Aug 27, 2024

Leaking coolant lines above transmission.

Mar 25, 2024

Cooling system hose blew from a faulty clamp rubbing a hole in it. There’s a TON of reports of this same problem with the same model/year. All antifreeze leaked out and overheated engine.

Sep 18, 2023

The interior door handle (driver side) has some kind of plastic coating on which began to peel back from the handle. It was very sharp and cut my hand.

Jan 04, 2023

Injuries: 1

The rear spoiler is coming detached from the lift gate. It's a recall for 2021 durango but not for the 2019 but mine is loose and rattling horribly and I'm afraid it'll fly off and hit another vehicle

Jan 11, 2022

+ 5 more complaints for this component

SERVICE BRAKES, HYDRAULIC

9 complaints

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part for the recall repair was not available. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted, and the contact was informed that the parts were not yet available. In addition, the contact stated that the parts had not been available for a year. The contact had not experienced a failure.

Nov 14, 2025

The contact owns a 2019 Dodge Durango. The contact stated that the 4-Wheel Drive and traction control warning lights were flashing and had become permanently illuminated. The contact stated that the electronic stability control was inoperable. The contact stated that while her husband was driving and approaching a red traffic light, the brake pedal was depressed, but the vehicle slowly responded, became difficult to control, and was swerving across the road. Additionally, the contact stated that while reversing, the steering wheel was shuddering uncontrollably, and the vehicle was undrivable. The vehicle was towed to the local dealer six to seven times, and the dealer informed the contact that the vehicle could not be bought back. The contact stated that unknown repairs were completed, but the failure persisted. The contact was awaiting the remedy of NHTSA Campaign Number: 24V838000(Service Brakes, Hydraulic) to become available. The vehicle was not repaired. The State Attorney General was contacted and referred the contact to the NHTSA Hotline for assistance. The manufacturer was contacted, but the call disconnected. The failure mileage was approximately 56,000.

Aug 05, 2025

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 21, 2025

The contact owns a 2019 Dodge Durango. The contact stated that while reversing in the driveway, the brake pedal was depressed and there was an abnormal grinding sound coming from the vehicle. The ABS warning light was illuminated. The contact received notifications of NHTSA Campaign Numbers: 22V426000 (Service Brakes, Hydraulic) and 24V838000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact called another dealer, Dodge City CDJR of McKinney (400 S Central Expy, McKinney, TX 75070) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 218,700. VIN tool confirms parts not available for NHTSA Campaign Number 24V838000 (Service Brakes Hydraulic). Parts distribution disconnect for NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic).

Apr 01, 2025

The contact owns a 2019 Dodge Durango. The contact stated while driving 70 MPH, he accidentally touched the gear shifter which shifted the vehicle into neutral(N). Once the contact noticed the failure, he shifted the vehicle back into drive(D) without applying the brake pedal. The contact then received a notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulics) which he linked to the failure. The contact called the dealer and made an appointment; however, the contact was informed upon arrival that the notification was sent by accident and that the VIN was not under recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Jan 24, 2023

+ 4 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

9 complaints

The rear marker lights which are LED have shorted and are now inoperative. So at night I no longer have any rear running lights. Also the license plate lights are out. Dealer charged me $254.00 to diagnose the failed complaint and and found that the rear racetrack light and passenger rear corner light needs replaced. The estimate of repair is $254.00 for diagnosis and $2746.26 for rear race track light and pas rear corner light assembly. The dealer who is familiar with problem contacted Fiat Chrysler Automobiles with reference #931238452 looking for customer assistance with repair and dealer was told that Chrysler customer assistance would only contribute $712.85 with tax and no assistance for the $254.00 diagnosis fee. SO total out of my pocket would be $2447.08. I have read that a class action suit is underway do to the enormous amount of failures on 2017-2025 vehicles.

Jun 04, 2025

I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack LED strip needs replaced and costs thousands of dollars. There is no active recall but this seems to be a wide issueand concern among many Durango owners. I feel as this should be replaced at the manufactures expense due to faulty equipment. The tail lights work but the main LEDS in the lighting is out and also the license plate light that is controlled by the same lighting is out as well. This is not only my concern but a HUGe safety risk and financial burden for owners and operators of the vehicle. I'm taking it to be inspected at the dealership tomorrow and if legal action needs to be taken so be it. I've also documents pictures and a video from literal stand still water within the component of my racetrack lights.

Mar 02, 2025

Water intrusion through tail lamp assembly causes water to pool in tail lamps and burn out rear lights, back up camera, and possible fire if not repaired. There are forums on the web dedicated to this problem.

May 27, 2023

My 2019 Dodge Durango is experiencing rear 'racetrack' lighting issues as thousands have. Many are complaining same issue. Poor design allows water to get into LED assembly and shorts it out. When this happens not only does the allumination of the LED go out.. But so does the license plate light. This not only creates a illegal situation but a hazard in night driving. You take the mounting bolt out on 'inside' of rear hatch and water pours out. Took this in to two differant dealers and neither will honor the warranty. I assume due to cost of the 'racetrack' being 0ver $1000 not including cost on labor. This is a serious issue thousands of owners are dealing with. from 2014 Durango right through the latest model. They seriously need a recall on this defective issue to prevent accidents.

May 16, 2022

Water has leaked into the center "racetrack" tail light lens on the rear of the vehicle, and pooled in the bottom portion of said lens. This has caused the LED lighting to begin burning out, causing a safety issue. The only fix is a very expensive ($1200-$1500) replacement of the entire tail light lens assembly. This is an extremely common issue among Durango owners and Dodge should be held liable for the defect, as visible and working lighting is essential for safety.

May 07, 2022

+ 4 more complaints for this component

ELECTRICAL SYSTEM

8 complaints

Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay is causing a parasitic battery drain in the 2019 dodge durango.

Dec 27, 2024

2019 Dodge Durango Rear Center Liftgate Tail Light Assembly Lift Gate Back Up Light Lamp OEM#68453659AA. Water pools into the rear lights from poor gaskets and has caused my rear lights to go on and off, LED light has burned out due to the water pooling into the electrics. I have seen 100's of reports on the internet on this issue and don't understand why no recall is in place. I believe this is a severe risk to other drivers and myself, especially when driving at night, fog, or rain. I have almost been rear ended a few times and also pulled over by the police multiple times on the issue.

Jan 11, 2023

The service shifter light comes on, the windshield wipers come on by themselves, the cruise control wont work when the message is on. This happens on ALOT of Chrysler vehicles!! The Durango wont shift into drive when the message is on. It also happens when the durango is being driven. The message appears everytime I turn my durango on.

Aug 20, 2022

Chrysler Customer Care PO Box 21-8004 Auburn Hills, MI 48321-8004 June 3, 2022 Dear Customer Care, I own a 2019 Chrysler Dodge Durango Pursuit. I purchased it used last year from a Chrysler dealer in Newcastle, Maine. Today, as I was driving along the road my car completely shut off. It was totally without any power at, thankfully, only 35-40 mph. I had no brakes, no power steering, no lights, including flashers, NOTHING. I was able to get partially off the road but was in a very precarious place and had to call 911 to get a police car to come to keep from being hit by traffic. When the tow truck got there, I knew that the Neutral Engagement button needed to be pushed in to pull the car onto the flatbed and advised the driver. He proceeded to push the release button, but nothing happened until he wiggled the shift level. When he did that, the electrical came back on and the car asked for the key fob to start the car. It then started to all our amazement. There is no apparent reason for this vehicle to have lost all power and electrical when it did. This is a very, very unsafe situation. If I had been in heavy traffic and going much faster the story might have been very tragic. There is no way I would have been able to get off the highway, especially if I had to cross a lane or two. I had all I could do to steer it at 35. I am sending a copy of this letter to Consumer Reports, the NHTSA, and a local Chrysler dealer. I am hoping the dealer might have some idea of what may be happening so that I can make sure it doesn’t happen again. I think you need to find out and see what you can come up with as well. This is a serious safety problem that needs your immediate attention. Please get back to me with your findings asap. Thank you. Sincerely, [XXX] cc. Consumer Reports, NHTSA, Bodwell’s Chrysler of Brunswick, ME INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jun 05, 2022

Every 2000 miles, vehicle won’t and keeps asking me for an anti-theft code. I have had it serviced at least 7 times and I have not had the vehicle a year. Every time I take it in they just replaced the battery and the battery cell and it works fine for about a month then it shuts down again

Jun 13, 2021

+ 3 more complaints for this component

STEERING

6 complaints

Electronic power steering locks the wheel while turning. Have to use excessive force to get it out of the stuck position. I have went through several forums trying to figure out why this happens there are many other customers experiencing the same problem. There is no power steering pump to replace so this could be an absolute danger to anyone driving a Durango with this problem or others around them.

Sep 17, 2025

Goodyear examined my Durango on October 4th 2023. Examination results reported a flawed electromechanical steering gearbox. Price to repair including parts, upwards of 4,000 dollars. I have a prepaid warranty covering repairs and parts. Parts availability from the Chrysler corporation are the issue. The dealership Orange Park Chrysler Jeep Dodge was informed AND examined the vehicle themselves. They related to me the "part isn't available". I returned to the Goodyear dealership. Their response is the same. Neither factory nor aftermarket steering gearbox are available for purchase. Therein lies the reason for this report from me. I've written emails to Chrysler (stellantis) customer service 3 times. The 3rd time being today October 16th. They responded once shortly after the October 4th email. Since then quiet as a church mouse. So far the steering gearbox just pops and makes grinding noises. I'm 67 years old and existing on disability payments. I can't get the parts. I still owe 32,000 plus (9650 for warranty coverage). So I CAN'T get rid of it. If it fails while being driven, State Farm won't cover the damages because I KNEW the vehicle was needing repairs and continued to drive it. I'm FORCED to drive it because of parts UNAVAILABLE by Chrysler or the aftermarket. I can't afford a rental car for what appears to be an EXTENDED period of time. I can't attach the 3 emails here. However the emails WILL be retained for future reference. Any assistance you may provide would be greatly appreciated.

Oct 16, 2023

While driving 70 mph on the highway, the car gave a light that stated, "power steering unavailable" and in fact, I had no power steering. I had to really muscle the car to get it to turn at all. If this had happened while I was turning a corner, it could have been the cause of an accident. Obviously driving a car with no power steering is dangerous in and of itself, not to mention it happening out of the blue while driving at highway speeds. There was no prior warning to the light coming on. This is a car with just over 40k miles on it and is a used Dodge certified car. We had to wait several weeks for an appointment at our local Dodge dealership at which time they confirmed the steering rack is defective. The part was at least 60 days out, indicating to me that this is an issue with other vehicles as well. Fast forward to last week and we were informed the part was in and we could have the car back by the end of this week. However, yesterday (5/10/2023) we received a call that the part that was delivered to the dealership was also defective. They got the part installed, but could not get the computer to recognize it. Currently we do not have a timeline on when a new, hopefully not defective, part will be delivered. We are lucky because we have MOPAR care on the vehicle and it will cover the cost of the repair and they will reimburse us for the use of the rental car, although the rental car is inadequate compared to the car that I purchased.

May 11, 2023

ON MY WAY TO LABOR & DELIVERY, MY STEERING WHEEL LOCKED UP, A LIGHT AND MESSAGE CAME ON THAT SAID, "POWER STEERING UNAVAILABLE". I COULD NOT TURN LEFT OR RIGHT AND SINCE I WAS ALREADY TURNING LEFT WHEN IT LOCKED UP AND WENT STRAIGHT, I NEARLY HIT ALL THE CARS PARKED ON THE SIDE OF THE STREET. WHEN I LEFT THE HOSPITAL, THE LIGHT WAS OFF. A WEEK LATER, THE LIGHT CAME BACK ON AND STAYED ON. THE STEERING WHEEL LOCKED AGAIN AS WE WERE DRIVING DOWN A MAIN ROAD AND WE ALMOST HIT THE CAR IN THE LANE NEXT TO US BECAUSE WHEN IT LOCKED UP, IT SNATCHES THE WHEEL FROM WHEREVER WE HAVE IT TO A LOCKED STRAIGHT POSITION. THIS IS UNACCEPTABLE WHEN YOU ARE PREGNANT WITH 3 CHILDREN IN THE BACK. I SHOULD NOT HAVE TO WORRY ABOUT CRASHING INTO PEOPLE WITHOUT NOTICE. WE GOT IT CHECKED OUT AND THEY SAID THE ELECTRIC STEERING RACK NEEDED TO BE REPLACED FOR A WHOPPING $4500. ON A 2019 VEHICLE, THAT IS UNACCEPTABLE. IT IS NOT SAFE TO DRIVE AND NOW I HAVE BEEN WITHOUT A VEHICLE FOR 3 MONTHS NOW BECAUSE EVERYONE KEEPS TELLING US THAT THE PART IS ON BACK ORDER.

Apr 21, 2021

WHILE VISITING MISSISSIPPI FROM INDIANA, IN JULY, I KEPT GETTING A "POWER STEERING UNAVAILABLE" "NEED SERVICE". I CALLED AND WAS GOING TO TAKE IT TO A SHOP THERE BUT THE MESSAGE WENT AWAY THE NEXT DAY. WE MADE IT BACK HOME TO INDIANA AND I IMMEDIATELY MADE AN APPOINTMENT AND DROPPED MY VEHICLE OFF. THEY CALLED THE NEXT DAY AND SAID THE MESSAGE NEVER CAME UP FOR THEM, SO THEY RESET THE SYSTEM TO PREVENT IT FROM HAPPENING. THEY SAID THE PART IS VERY EXPENSIVE SO IF THE ISSUE ISN'T GOING ON WHILE THEY HAVE THE VEHICLE THEN THEY CAN'T JUST REPLACE IT. FAST FORWARD TO TODAY. WHILE DRIVING ON THE HWY WITH 2 OF MY CHILDREN THE MESSAGE POPS UP AGAIN AND POWER STEERING WENT OUT. VERY SCARY. THANKFULLY I WAS ABLE TO GET US HOME SAFE BUT YURNING THE WHEEL WAS ALMOST IMPOSSIBLE. I PLAN TO CALL THE DEALERSHIP IN THE MORNING, BUT THIS IS RIDICULOUS AND VERY DANGEROUS.

Aug 12, 2020

+ 1 more complaint for this component

ENGINE

5 complaints

Oil cooler failure .I am concerned because my mechanic says this is a common problem with this type of motor. Why isn't it recall.

Dec 17, 2025

Twice this year this has happened. I was driving to work when suddenly the lights on the dash came on and the car started over heating. There was a ton of engine coolant under the car. Took the car to get repaired. They said the coolant lines rub against something under the car and caused a hole. They said it was a defect in the way the car is designed and there is nothing to hold up the coolant lines running to the rear of the vehicle. They told us we needed to contact dodge and file a claim. We did and heard nothing back from them. Fast forward 6 months and it happens again. Car is currently at a dodge dealership. Same issue. Filed another complaint and claim with them. Its been 3 weeks. 0 response. Car is still at the dealership.

Oct 07, 2025

I was driving my vehicle and the engine light came on and the car started overheating. I had to immediately pull over. There was fluid underneath my Vehicle again. This occurred twice in 6 months. The engine coolant lines have a whole in them. This is the 2nd repair for the same issue in 6 months. The Vehicle has been sitting for over 3 weeks at dodge. They have not answered or responded to our claims. The Vehicle poses a safety risk as it instantly overheats and you lose power. The coolant lines under the Vehicle are not secured at all and rub against other parts under the vehicle.

Oct 07, 2025

Coolant leak, due to water pump failure , has 61000 miles There are other older models that already have extended warranties for same issues This should apply to newer models as this issue persists

Feb 18, 2023

Upon making slow turn I experiance a rapid unintended acceleration. Engine raced to about 4000 RPM. In order to get vehicle under control brakes were applied to maximum and vehicle was shifted into neutral which caused engine to throttle higher but driver was able to turn off vehicle and safely come to a stop. After restarting vehicle throttle reurned to normal functioning. I was lucky there were no other vehicles around or a wreck would have happened. I do not know if this related to recall 22V426000. `Dodge dealeership advised that there currenlly is no fix for this recall. If this incident is related to the recall Dodge needs to find a fix ASAP.+

Nov 09, 2022

AIR BAGS

5 complaints

The car has no accidents but the air bag light and start/stop unavailable light turned on

May 16, 2024

I had a car accident on 1/29/24 .Regarding to my car damages . Airbags did not deploy during the accident.I believe my speed was 29-35 mph typically airbags deploy when the crash is the equivalent of an impact into a rigid wall at 10-12 mph.is anything we can do here please? Wasn’t my fault another car moved on the red light during intersection and mine was green and hit my car . I went to ER & i did a MRI and my doctor said I have serious issues with my back & neck now & I’ll need several surgeries , Thanks and have a great day!

Feb 14, 2024

Crash: 1

Injuries: 2

I'm getting a Airbag light coming on say system malfunction.

Jun 24, 2022

The contact owned a 2019 Dodge Durango. The contact stated that while the driver was traveling at an undetermined speed a crash occurred. During the crash, the vehicle sustained severe front-end damage and was destroyed but the airbags did not deploy. No further information was available. A police report was taken at the scene and the vehicle was towed away. No injuries were reported. The local dealer was contacted regarding the failure. The manufacturer was not yet contacted. The failure mileage was 13,000.

Feb 23, 2022

Crash: 1

PURCHASED THE CAR BRAND NEW HAD 500 MILES ON WHEN IT WAS INVOLVED IN PASSENGER FRONT COLLISION AND THE AIRBAGS NEVER DEPLOYED.HE CAR WAS TRAVELING AROUND 40 MPH WHEN A VEHICLE PULLED OUT IN FRONT OF IT CAUSING A TOTAL LOSS . WE CONTACTED DODGE AND THEY SENT A INSPECTOR OUT TO RECOVER THE 'BLACK BOX' WE WERE NEVER CONTACTED WITH WHAT THE FINDINGS WERE OR THE REASON THE AIR BAGS NEVER DEPLOYED.

Nov 25, 2019

Crash: 1

Injuries: 2

ENGINE AND ENGINE COOLING

3 complaints

The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over to the side of the road, exited the vehicle, and saw smoke coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle was diagnosed with a coolant leak, and the contact was informed that the radiator and radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the engine was overheating after the vehicle was repaired. The contact replaced the thermostat himself. The contact also stated that the vehicle was leaking oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 81,843.

Jun 27, 2024

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked, an unknown fluid was seen leaking from the vehicle and running down the driveway. The contact stated that the vehicle was towed to an independent mechanic that found the failure as a factory install clamp that was placed too close to a tube causing a hole. The vehicle was not repaired as the vehicle was awaiting a tow to the dealer. The manufacturer was made aware of the failure and advised that the vehicle be taken to an authorized dealer for diagnosis. The failure mileage was 62,180.

Mar 17, 2023

From my understanding, I went to several different mechanics who all said the same thing. 2019 and maybe older years, the way the truck was made, the coolant hose runs all the way from the resovoir to the back of the truck which is causing a metal pipe and the coolant hose to touch and when the metal pipe gets hot, it’s eating at the hose cause a significant leakage under the truck. And the hose is behind the vent under the truck which means pieces would need to get removed from the truck in order to get to the hose.

Dec 17, 2022

POWER TRAIN

3 complaints

The vent tube leading to the transmission came disconnected and sucked up water into my transmission. Leading to the transmission to not have any power. My son and I were in the the car trying to go up the hill when it lost power and started rolling backwards down the hill into traffic with the gas pedal to the floor. The mechanic at dodge said he has no idea how the vent tube was able to suck up that much water into the transmission. There was no lights that came on about the vent tube until it was too late and even then the check engine light would go on and off every time the car was turned off. The car is un drivable and currently at JT Dodge land in Columbia SC. I have notified my Insurance to see if this is something that would be covered l.

Aug 25, 2023

The contact owns a 2019 Dodge Durango. The contact stated while driving approximately 45 MPH, the vehicle started stalling. The contact stated that the vehicle was not accelerating as needed. The contact noticed the drive(d) indicator light was blinking and the vehicle was jerking. There was a park warning light illuminated. The contact was able to drive safely to the side of the road. The contact depressed the brake pedal and shifted the gear shifter into park(P). The contact stated that on another occasion the gear shifter was shifted into reverse(R) however, transmission inadvertently shifted to neutral(N). The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

Aug 04, 2022

THE TRANSMISSION SOUNDS AND FEELS LIKE IT IS WINDING UP AND THEN SHIFTS HARD. THIS GENRALLY HAPPENS RIGHT AFTER I TAKE OFF. IT ALSO SOUNDS LIKE IT WINDS UP AT SPEED AND THEN DOESN'T SHIFT INTO OVERDRIVE, EVEN THOUGHT IT SHOWS THAT IT IS IS GEAR 8. THIS IS NOT A ONE TIME OCCURRENCE, IT HAPPENS EVERYDAY. THIS POSES A SAFETY ISSUE S THIS IS A POLICE PATROL VEHICLE AND HAS TO RUN AT HIGH RATES OF SPEED FROM TIME TO TIME. IF THE TRANSMISSION LOCKS UP AT A HIGH RATE OF SPEED THIS COULD BE VERY CATASTROPHIC.

Mar 15, 2021

ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

I took my car into Fairfield Dodge (Fairfield Texas). I have taken my car in about 3 times already. The first two was to do test on it. I can be driving my car and smell Gas as if I stepped in it. the smell makes me sick. I can park my car and the smell is just ask bad on the outside as it is in the inside. the car dealership said oh we have found the problem. They had my car for 1mth and 2 days and changed the fuel take and canaster, oh that is it. They said it is fixed " WRONG. " I smell the same smell, and just as strong as I did when I took it in. So, I called, and they told me oh well we can set you up to bring it in so we can check it out. They DO NOT KNOW WHAT IS WRONG WITH IT. I only have like 57,000 miles on my car and if this is a ongoing thing I think these falls under a LEMON LAW, I bought this car new. This is very dangerous I would like to get answers on my car and not have to leave it for a month or so just to have the same thing happen again and again. It is so bad if someone was to throw a cigarette down in the parkin lot it might caught on fire. I hope I can get answers before taking it in and getting no answers. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Apr 09, 2023

ON JULY 2, 2020, I WAS DRIVING MY DODGE DURANGO UP AN ISOLATED STEEP MOUNTAIN ROAD IN THE SIERRA NEVADA AT ABOUT 20 MPH WHEN IT SUDDENLY STALLED ON A STEEP GRADE IN THE ROAD. I WAS ABLE TO APPLY THE EMERGENCY BRAKES TO PREVENT THE CAR FROM ROLLING BACKWARDS. THERE WERE NO ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE CAR HAD BEEN OPERATING AT NORMAL TEMPERATURE. AFTER TRYING TO THE RESTART THE CAR, THE ENGINE AT FIRST BEGAN TO OPERATE, THEN ALMOST IMMEDIATELY HESITATED AND DIED. I TRIED AGAIN WITH THE SAME RESULTS, AND EVEN ATTEMPTED TO APPLY THE GAS PEDAL TO NO AVAIL. AS SOMEONE WITH SOME PREVIOUS MECHANICAL EXPERIENCE, IT SEEMED TO ME THAT IT WAS A FUEL DELIVERY PROBLEM. THE CAR HAD NEARLY HALF A TANK OF GAS HOWEVER. I POPPED THE HOOD AND OBSERVED NOTHING OUT OF THE ORDINARY THAT WOULD INDICATE ANY PROBLEMS. THERE WAS OIL IN THE CRANKCASE AND AMPLE COOLANT. MY WIFE AND I DECIDED TO WAIT AND LET THE ENGINE AND VEHICLE COOL DOWN SINCE IT WAS OVER 90 DEGREES OUTSIDE AIR TEMPERATURE. AFTER ABOUT 20 MINUTES, I RESTARTED THE CAR WITHOUT PROBLEM AND CONTINUED ON MY WAY. THE CAR HAD PREVIOUSLY BEEN IN AUTOMATIC MODE BUT HAD SHIFTED TO THE LOWER GEARS. I DECIDED TO PUT THE TRANSMISSION IN MANUAL MODE AND KEEP THE CAR IN 1ST AND 2ND GEAR DUE TO THE STEEP TERRAIN. WE HAD NO PROBLEMS THE REST OF THE WAY. WE WERE BEYOND CELL PHONE RANGE ON A VERY ISOLATED ROAD AND IT WOULD HAVE BEEN VERY DIFFICULT TO OBTAIN A TOW, SO I AM VERY GRATEFUL THE CAR CONTINUED TO OPERATE AFTER OUR INITIAL PROBLEM. HOWEVER, WE WOULD LIKE TO KNOW IF THIS PROBLEM WILL OCCUR AGAIN OR WHETHER HAVING THE TRANSMISSION IN AUTOMATIVE MODE ON A STEEP GRADE PLAYED ANY ROLE.

Jul 08, 2020

MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM).

Aug 20, 2019

ELECTRICAL SYSTEM,ENGINE

3 complaints

Purchased my used 2019 Durango at the end of June 2022. Everything was fine, then after a month and a half the vehicle starts to act up. Had the "Service Electronic Stability Control" warning come on several times. "Stop/Start Unavailable, Service System" warning come on four or five times. Then, sitting at a stop light, the engine shut down and wouldn't turn on and a warning saying my "Hood Is Open" popped up. Put vehicle in Park. Tried again, same warning, third time was a charm it finally started. Took it to dealer, they say after a 'recall' fix is sent out, some of these problems (they say are related) will go away. Meanwhile, I'm paying for a vehicle that sits in my driveway while I drive one of my other vehicles. I can't drive a vehicle that may suddenly 'shut down' with my family in it. Vehicle only has 17, 900 miles on it too.

Sep 20, 2022

MY CAR COMPLETELY SHUT OFF ON ME WHILE TAKING A RIGHT TURN INTO MY DRIVEWAY. IT DIED AT THE END OF MY DRIVEWAY. IT TURNED BACK ON AFTER I PUT IT IN PARK AND RESTARTED THE ENGINE. THANKFULLY THIS DID NOT HAPPEN ON A BUSY ROAD IN TOWN OR ON A HIGHWAY. WHEN I ALSO TURN MY CAR ON, MY STEREO SOMETIMES WORK AND SOMETIMES DOESN'T . IT DOES THIS A LOT. IS ANY ONE HAVING THE SAME ISSUES? MY CAR HAS JUST A LITTLE OVER 11K MILES AND SHOULDN'T BE HAVING THIS ISSUE. *TR

Jun 17, 2020

I ARRIVED HOME AND PARKED MY CAR UNDER MY CARPORT AT 8:30 P.M. AT 12:20 A.M. I HEARD LOUD POPPING NOISES AND SMELLED SMOKE. I WENT OUTSIDE TO SEE MY 2019 DODGE DURANGO WITH 9,012 MILES ON FIRE. THE HOOD OF THE TRUCK WAS FULLY ENGULFED WITH FIRE. THIS FIRE CAUGHT ONTO THE HOUSE AND MY NEIGHBOR'S HOME.

Feb 03, 2020

Fire: 1

ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

Service electronic stability control

Aug 22, 2024

I HAVE A 2019 DODGE DURANGO Which has a faulty brake light that stays on. after doing some extensive research there was a recall on the durango. (Recall 21A, NHTSA 23E-019) This recall is for defective Hydraulic Control Unit. Now the recall letter issues a suspected range on the units based on the Julian date of Manufacturing. for this recall is numbers 8166-9106. my unit is8355. The dealerships and Dodge have been making it difficult for me to have replaced because my VIN is not listed for this recall, but its clear it should based on the recall letter that provides the exact range of faulty units that mine falls inline with. I have attached some pics of the recall letter and of my hydraulic unit. any help will be appreciated

Nov 27, 2023

UNKNOWN OR OTHER,ENGINE

2 complaints

vehicle was parked, orange red fluid was seen leaking from the vehicle in a large puddle. Dealership mechanic that found the failure as a factory install clamp that was placed too close to 2 rear coolant lines tube causing a hole in each line almost emptying the coolant all over the ground.

May 23, 2023

ON 4.17.19 WHILE I AM DRIVING THE CAR WITH MY FAMILY ( 3 PEOPLE ) FROM LIMA LINDA TO RANCHO CUCAMONGA , WE HAD TOTAL 3 X EPISODES OF THE ENGINE OFF SUDDENLY WITHOUT GIVING WARNING AT ALL. WHAT REALLY SCARE US THE CAR STOP AT ALL SUDDEN DUE TO ENGINE OFF WHEN WE ARE DRIVING ON FREEWAY 10.

Apr 17, 2019

POWER TRAIN,EXTERIOR LIGHTING

1 complaint

Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the blown head gasket was my fault, however after asking the mechanic said there was no code for over heating or any of that, just the misfire.

Nov 06, 2025

SUSPENSION,EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

Oct 14, 2025

EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

Sep 10, 2025

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

1 complaint

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Aug 19, 2025

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was restarted; however, occasionally the vehicle was slow to restart or failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to an independent mechanic who determined the TIPM had caused the failure. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. The contact was able to pull over safely, and two hours later after several attempts, the vehicle restarted. The contact thought the failure was related to the fuel and added to the vehicle. There was half a tank of fuel in the vehicle. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Jul 22, 2025

SERVICE BRAKES, HYDRAULIC,ENGINE

1 complaint

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. The contact also stated that due to parts not being available, the vehicle was unable to pass the State Inspection. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

May 06, 2025

SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Additionally, the contact stated that the door hinges were worn, and it was difficult to open and close the driver's and passenger’s side front doors. The contact had taken the vehicle to a body shop where it was confirmed that the door hinges were deteriorating prematurely. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

Apr 17, 2025

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

I was driving home and felt steering wheel shake while on curved road, brakes felt like they wanted to lock up, then everything on dash lighted up looked like a shortage. My foot was still on the gas pedal then car just slowed down by itself. I had to steer vehicle to side of road. I did not panic, I was fearful something could’ve happened if I would’ve had other vehicles behind or even oncoming traffic. My vehicle is available for inspections upon request. Took my vehicle to a dodge dealership for inspection and I was advised of a recall on my vehicle. Unfortunately, I was advised by the dodge dealership that no remedy was yet available for my vehicle. I also contacted the manufacturer and they advised me the same as dealership, maybe during the first quarter of 2025 there could be a remedy. The manufacturer stated they would prioritize my case but no specific date could be given. I was given an option for a rental and due to my circumstances I would not be able to afford a rental. (I have to continue payments on my loan & vehicle insurance.) I purchased the vehicle from Dyer Chevrolet Vero Beach, I did reach out (on 3/31/2025) and asked them why was vehicle sold if there was a stop sale. Salesperson “ Cameron Andrews” stated “stop sale was not in effect at time of purchase [XXX] and it came out after the fact”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 31, 2025

EXTERIOR LIGHTING,STRUCTURE

1 complaint

The contact owns a 2019 Dodge Durango. The contact stated while driving at 70 MPH, the rear spoiler detached from the vehicle. There were no warning lights illuminated. The contact merged to the side of the road as the third brake light wire started hitting the rear glass window. The contact opened the gate, placed the wire back in the gate, and kept driving. The vehicle was then taken to an independent mechanic, where the contact was informed that a new spoiler was needed. The vehicle was not repaired for the most recent failure. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Mar 06, 2025

ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER

1 complaint

On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and interior burning

Oct 14, 2024

Fire: 1

POWER TRAIN,ENGINE

1 complaint

The contact owns a 2019 Dodge Durango. The contact stated while attempting to reverse out of the driveway, the vehicle stalled and failed to shift into the intended gear. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated while at an intersection, the vehicle stalled a second time. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the transmission and gear shift module needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.

Aug 22, 2024

FUEL/PROPULSION SYSTEM

1 complaint

When pumping fuel at gas station pump shuts off . Will not accept gas.

Mar 22, 2024

SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING

1 complaint

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned on, whether parked or driving at various speeds, on several occasions, the brake lights remained illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS sensor control and Hydraulic Control Unit needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 21,000.

Feb 22, 2024

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but dodge has not made it a recall yet and should. The part is 1200 without installation.

Jan 29, 2024

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since I bought it certified new. I think there are multiple computer issues with this model year and just want to make others aware. There is also a recall with the brake system in this vehicle.

Jan 27, 2024

Carry Handle, Shell, Base,Tether, Lower Anchor (on car seat or vehicle),Other/I am not sure

1 complaint

The car seat base was not secure to the seat after installing. We installed the car seat rear facing to bring home our expecting newborn and noticed how much the base moved around not only side to side but up and down. I did reach out to the company Maxi Cosi and they stated that the movement was perfectly normal. Even after the video of the base moving. We returned the car seat to Walmart and showed them the video of the base and Maxi Cosi’s response. Walmart approved the return and placed the car seat in damaged goods so that another expecting parent didn’t buy it.

Jan 18, 2024

FORWARD COLLISION AVOIDANCE

1 complaint

The contact’s fiancé owns a 2019 Dodge Durango. The contact stated that while his fiancé was driving at an undisclosed speed, the Adaptive Cruise Control was set to an undisclosed speed; the contact’s fiancé, depressed the brake pedal however, the cruise control remained active. The contact then stated that his fiancé had to apply added pressure to the brake pedal to stop the vehicle. No warning lights were illuminated. An unknown dealer was notified of the failure and the contact was informed by the dealer that an unknown recall repair was recently performed on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,300.

May 11, 2023

SEAT BELTS,ENGINE

1 complaint

I took my car in to have the 2nd row passenger seat belt buckle repaired last year 2022 and again this year the a seat belt buckle has to be replace. The car has only 32,700 mile and I am told by the dealership that the motor mounts are leaking and need to be replaced.

Mar 28, 2023

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

I bought this vehicle in Sept 2019 drove off the lot with it brand new and the headlights and whole dash lights went out when I hit a bump. For the next two years, the car kept having electrical problems when it rained or the vehicle was washed but the Virginia dealership could never duplicate the problem. I moved to Indiana where these problems continued. Finally, an Indianapolis dealer discovered my antenna gasket was bad and water had been leaking in from it running to the dash causing all the electrical issues. This was found in 2021. Dodge has recently bought my vehicle back as a lemon but in the paperwork only said it had radio problems. This is not true. It had much more and I'm guessing all the vehicles made with mine may also have a bad/faulty antenna gasket I doubt Dodge did a recall on.

Feb 24, 2023

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

When attempting to start and the push button is pressed, the vehicle stutters for up to 5 seconds before turning over. This is happening intermittently, but will always turn over. Vehicle has been taken to the dealership on 2 occasions (10/28/22 @ 56.5K miles and 12/09/22 @ 56.7K miles) where they were able to duplicate the start crank issue, but there isn't a code appearing to provide an area to troubleshoot. It was also communicated that the service technician researched several service bulletins and was not able to find any information on the happenings. Because there isnt a "failure" we have been told that the vehicle needs to fail in order to have this fixed. We have less than 58K miles on this vehicle. This has been happening since September 2022

Dec 20, 2022

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked and unoccupied, the vehicle inadvertently rolled away. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed him that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 26,059.

Nov 08, 2022

SERVICE BRAKES

1 complaint

My car has 7000 miles on it and the brake light is stuck on thanks to a faulty reading in the ABS system. This also causes the car to think someone is in the car because the brake pedal is being pressed. It is illegal to operate a car without the brake lights working properly not to mention unsafe. My car has been setting in the driveway for over 3 months and Chrysler is in no hurry to repair it. The ABS module part has a superseded part number so they obviously have addressed the faulty part. I paid a lot for a car that has become a driveway accessory. How long can they drag their feet? They are losing repeat customers.

Aug 11, 2022

STRUCTURE

1 complaint

The contact's mother owns a 2019 Dodge Durango. The contact stated that while his mother was driving 65 MPH, the rear spoiler detached from the vehicle. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 55,000.

Jun 29, 2022

POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

2019 Didge Durango. Purchased used with c.22k miles on the clock. Have driven c2.5k miles and the following has happened 3 times. When accelerating the car seems to lose power momentarily and then gets stuck in third gear. Cannot shift up or down. After parking and restarting the engine the issue is resolved but the check engine light comes on. Goes off sometimes after a few hours, sometimes after 1 or 2 days

Oct 29, 2021

SEATS

1 complaint

The contact owns a 2019 Dodge Durango. The contact stated while driving at 55 MPH, the headrest air bag inadvertently deployed and hit her on the back of the head. There were no warning lights illuminated. The contact stated she continued to drive the vehicle and made a stop when she exited the highway. The contact sustained whiplash but did not seek medical assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 60,000.

Aug 26, 2021

Injuries: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

The start/stop warning light came on for the second time on my 2019 Durango. I had both batteries replaced the first time and now, at 18,500 miles it came on again even though I drive it daily on both highway and local roads. This time, the warning only came on once but the start/stop feature was affecting the performance of the truck. There would be a lag when I would start to drive again, which was dangerous because if you’re making a quick turn or merge, that little delay was significant in safely timing the turn. Also, it would jerk the wheel abruptly upon restarting. And then the truck died completely. Leaving my husband and daughter stranded. Thank god my infant and I were home because this would’ve been even worse with a baby in tow and or if I was on my way to pick up my older daughter somewhere. He said all the lights and alarms on the dash went bezerk and then the truck wouldn’t start at all. The battery strain from the start/stop must have drained the main battery enough to make the computer system go crazy and completely shut down. The tow truck driver couldn’t get any power to truck and now we were left having to get towed to the dealership right after service closed, with the truck being completely unlocked and dead and the driver side window open.

Aug 06, 2021

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

On May 7, 2021, I was informed by Champion Dodge in Indianapolis, Indiana that a water intrusion point was discovered on my new Dodge Durango. The service department determined that the antenna had a faulty antenna gasket causing water to get into the vehicle through the antenna since I purchased it in September 2019. To date, my vehicle has been in the shop for about 70 days, always returned to me as "unable to duplicate" after the vehicle accelerating by itself, the LED panel malfunctioning repeatedly, the highlights coming on by themselves, and the instrument panel going out multiple times and the backup camera not engaging just to name a few problems I've had. All this Dodge dealer did with this major discovery was to replace the antenna and return the vehicle to me as safe. I feel this situation is not safe as water has been getting into the electrical car components of my vehicle since 2019, and this cannot be a safe situation but Doge refuses to buy back this vehicle as a Lemon or even with this new information they still refuse. My Dodge has experienced electrical problems from day one of my purchase of this vehicle. I have had ongoing safety issues with this vehicle all to do with electrical problems. I think this is a very unsafe situation for this vehicle to be on the road.

May 23, 2021

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHEN I WAS DRIVING THE FRONT PARK SENSOR LIGHT CAME ON IT ALSO SAY I NEED SERVICE DONE TO FIT THE PROBLEM.

Aug 01, 2020

SUSPENSION,SERVICE BRAKES

1 complaint

BRAKES DO NOT FEEL ADEQUATE WHEN TOWING A TRAILER. THE REAR OF THE VEHICLE DROPS DRAMATICALLY WHEN A COMBINED 6000LB BOAT AND TRAILER WHEN HITCHED TO THE FACTORY EQUIPPED TOWING PACKAGE. I WOULD NOT DRIVE THE VEHICLE WITH THIS CONDITION

Nov 19, 2019

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.

Oct 16, 2019

VISIBILITY/WIPER

1 complaint

GLASS SUNROOF EXPLODED WITHOUT ANYTHING HITTING IT.

Sep 21, 2019

2019 DODGE Durango Problems & Complaints

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