How many problems does the 2021 DODGE Durango have?

The 2021 DODGE Durango currently has 150 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2021 DODGE Durango?

The most common problems reported for the 2021 DODGE Durango are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2021 DODGE Durango problem data come from?

All problem and complaint data for the 2021 DODGE Durango comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2021 DODGE Durango Problems

EXTERIOR LIGHTING

42 complaints

Driver side DRL (daytime running light) quit functioning. This a known issue with the LED lamps. The attached photos are: 1. Rockauto description 2. Email showing order # and total for both Headlamp assemblies. 3. The removed, old OEM Headlamp assemblies. 4. Rockauto shipping bill.

Dec 14, 2025

My 2021 Dodge Durango drivers side daytime running light went out around 55,000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. I understand that this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the safety concern associated with this.

Dec 01, 2025

2021 Dodge Durango failing headlight assembly, specifically the driver side turn signal. Numerous Durango owners are experiencing the same issue with the Dodge Durango headlight malfunction, I've have more than one close accident incident due to the failed turn signal. It's like Dodge don't want to stand behind their product and address the concern of millions of Dodge Durango owners who are having these issues. Not even a simple acknowledgement of the issue and any potential effort to help fix the problems for the owners. I must say Dodge has lost a future buyer due to their lack of support on their own product.

Nov 12, 2025

My driver's side Daytime Running Light quit working a few weeks ago, however last week when I used remote start the DRL came on, but sadly it is out again. I have 80,000. miles on the vehicle. DRL's should last for life of car but blogs on the 21-24 models indicate many owners having the same issue with driver's side DRL's. I went to Dodge dealer and was quoted $1,953.00 to repair! Manufacturers should not be permitted to engineer this kind of equipment for a vehicle that makes repairs prohibitive economically. NO RECALL HAS BEEN ISSUED BUT SHOULD BE. BTW, the repair includes removing the front bumper with grille just to get to the headlight for repair.

Nov 04, 2025

Daytime Running Lights- the drivers side daytime running light has stopped working-like many other people have reported repair under warranty is being denied by Dodge FCA as a wear item, it is an integrated system and not a bulb as they are saying. It creates a safely issue that they refuse to repair under warranty.

Oct 14, 2025

+ 37 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

15 complaints

This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECONDLY, this car comes with an issue in the taillight not being properly sealed and allowing water into the LEDS , burning them out and being needed replaced . Both of these issues comes from the manufacturer/ factory and are safety issues/risk known in thousands of Durangos which should definitely be recalled .

Dec 11, 2025

My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.

Dec 01, 2025

My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.

Dec 01, 2025

My 2021 Dodge Durango drivers side daytime running light went out around 55000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. A quick search shows this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the safety concern associated with this.

Sep 24, 2025

Vehicle has less than 50k miles on it, DRL-driver went out and the entire head unit needs to be replaced which costs over 1k. Common problem with this vehicle. Poses a safety risk while driving with the lighting failure

Aug 27, 2025

+ 10 more complaints for this component

STRUCTURE

11 complaints

I was driving at around 45 MPH when my rear spoiler suddenly detached from my 2022 vehicle. It was only held on by one latch and the wire for the rear camera. This could have caused a serious accident — even a fatal one — if it had come completely off. I looked online and saw that this issue has happened to other owners, and that there is a recall related to this defect. However, when I called Dodge, I was told that since my VIN isn’t listed under the recall, they can’t assist me. This seems incredibly unsafe and unfair, considering the potential for serious injury or death. I will gladly have anyone inspect the spoiler if needed. My car has had no warning or prior issues at all. I bought it new in 2022, and I believe this is a significant safety concern that needs to be addressed. Please advise how Dodge can resolve this issue and ensure my safety. Thank you for your urgent attention to this matter.

Jun 07, 2025

Rear spoiler flew off on highway as I was on my way to my son‘s [XXX] birthday party with a vehicle full of children. This is a major concern because it could have endanger the people in the vehicle as well as the people outside of the vehicle on the highway. This was a disaster. No one was hurt, but I have full intentions on contacting my attorney. After research there was a recall for 2021 through 2023 on spoilers for the Dodge Durango possibly not being intact and could potentially fly off. I purchased this vehicle with less than 500 miles on it at the end of 2023 December to be exact I was never notified of a recall and after a year and a half later, it happened to me. What should I do and how should I proceed? I have pictures and videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 13, 2025

The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, he smelled a gasoline odor in the interior of the vehicle. As a result, the contact started to feel physically ill, potentially compromising his health. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V115000 (Structure), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.

Nov 30, 2023

The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 55-60 MPH, the rear spoiler detached and struck the rear windshield. The contact pulled over and located the part. The contact received notification of NHTSA Campaign Number: 23V115000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. Parts distribution disconnect.

Jul 31, 2023

I have an open safety recall on my 2021 Dodge Durango R/T. Upon receiving the paperwork in the mail I brought my car to a dealer to get it assessed. During that appointment, it was decided that I did need the recall part to be ordered and replaced. The dealer sent me on my way. I called back today to get an idea of when this would be performed and unfortunately, they said Chrysler did not have any parts available and that my part had effectively no ETA on it. I called Chrysler Customer Care to see what they could do in helping me locate the part. The service person on the other end of the phone told me that the car was safe to drive and there was absolutely NOTHING they could do for me and that I would have to wait. I then informed the service person I used to be a manager of a parts department for the CDJR brand and asked about the program that Chrylser has to expedite parts for customers. I have first-hand experience dealing with the expedition team and they always pulled through when I had my customers call in the past (less than a year ago). They would be able to acquire a part that had no ETA and get it to me usually within a week which was incredible for the safety needs of (at the time) our customers. The service person then informed me they had no idea and reiterated that there is nothing they can do and the vehicle is safe to drive. I need to put this complaint in because I have an open safety recall on my vehicle and the company that owns the recall and the part can not give me any estimation of when it will be taken care of and it is to be taken care of in a reasonable amount of time. I don't know who defines what reasonable is but having no estimate at all is certainly not justifiable. This recall is holding back business and personal driving because we as customers do not feel safe driving these long distances knowing that our vehicle could kill us or someone else due to this part flying off of our car and causing an accident with little to no warning.

Jul 17, 2023

+ 6 more complaints for this component

UNKNOWN OR OTHER

8 complaints

After complying with Recall 24V436000, the Navigation screen is stuck in Night Time Mode. This causes the streets to become very hard to see during the day. While entered routes are highlighted, cross streets are almost invisible. I have missed turns because of it. I believe this diverts the driver's attention away from looking ahead to attempting to read the Nav Screen. FCA knows about this and has documented it on Star Online, Case Number 258A000012, indicating they are not going to fix it. I believe this is unsatisfactory and is leading to distracted driving. More importantly this is now being reported on various forums and people are indication they have decided not to comply with the recall. I don't believe this is in the NHTSA best interest.

Dec 07, 2025

UConnect recall started in 2024 with Radio disconnecting/dropping connections intermittently. Got 1st fix that fixed it briefly, then began dropping connections again. They did 3 fixes with the last one saying, finally a remedy! Well 4 months later, issue begins again! The connecting, disconnecting, to reconnecting started again on my UConnect Radio!! It will drop connections, reconnect then play a bit; repeat throughout.When it drops 1st time it'll reconnects on its own! After about the 2nd drop, I have to hit ok for it to reconnect, for it to drop again! it progressively gets worse at times and it will drop, reconnect 4 to 5 times within 15 seconds, & it doesn't always reconnect. I have to hit ok for it to connect! To play 15 seconds, and drop, reconnect automatically or manually 4 to 5 times back to back!! Same issue, just progressively worse when it decides to do it throughout the length of a song!

Jun 26, 2025

While backing the rear backup camera display froze and did not update for roughly 30 seconds, after that period the display suddenly became responsive and displaying the actual view. The screenshots provided were 1 second apart in a video I took.

Jun 22, 2025

ABS module and Traction control lights have come on.

Oct 14, 2024

Went to the Chrysler Dodge Jeep Ram dealership in Lawrenceburg, IN last year and was told that spoiler failed a recall inspection and needed to be replaced. Unfortunately, spoilers were on back order and would take several months to get in. A month or so later, my local body shop took my Dodge Durango to the Dodge dealership in Batesville, IN for repairs after someone ran into my vehicle while it was parked in a parking lot. The Batesville dealership did another inspection for the spoiler recall and cleared the inspection stating that the spoiler passed inspection. So now I have one dealership (Lawrenceburg, IN) saying that there is a "gap" and that the spoiler in fact needs replaced, but that they can't fix it because they will not be reimbursed by Chrysler since the recall for my Durango has been "cleared" by the Batesville, IN Dodge dealership. After contacting the second dealership, they still claim that the spoiler is fine and refuse to fix it either. I admit, I don't know what I am looking for, but I also see a gap between the spoiler and where it is attached to the vehicle. It also seems to be loose. So, my question is, what exactly is the spoiler recall on 2021 Dodge Durango's? Should I be concerned that it's not getting fixed? Most importantly, who will be responsible if this thing comes off and injurers someone driving behind me?

Sep 21, 2024

+ 3 more complaints for this component

ENGINE

7 complaints

Vehicle cranking but not starting until after turning off car and then starting it again. Happens after short trips and I go to start my car again after 1-2 hrs

Mar 29, 2025

Driving in traffic when suddenly a large volume of smoke was pouring out from my vehicle obscuring the view of everyone behind me. Pulled over and shut down, found coolant all over engine bay and had vehicle towed to dealership. Dealership replaced hose assembly under warranty but was without vehicle for 6 weeks waiting on the part.

Mar 12, 2025

On [XXX] my Durango started leaking coolant and steaming while I was driving. The steam was rising through the openings in the hood and was getting on the windshield. The coolant was pouring on the ground. I had to stop the car to prevent it from overheating. I had the vehicle towed to the dealer and they told me a coolant hose had broken at the rear of the engine. I did some research on this specific leak. I have a friend with the same year and model/trim as my Durango who also had the same exact problem just past 30K miles. When I looked online, I can find many instances of this same failure. Here's one example that includes some excellent photos of the issue: [XXX] The Dodge PN for this failed component is: 55038042AJ. This part is common for 2011-2025 Durangos and is on at least the 6th engineering revision as evidence by is cross compatibility with 55038042AE, 55038042AF, 55038042AG, 55038042AH, 55038042AI. This issue is systemic and dangerous. The engine can lose all coolant and overheat without warning. It spills coolant on the roadway creating a hazardous condition and the driver's view can be obstructed by the coolant on the windshield and in the air. There was no advance warning of this failure and I don't expect this sort of failure when a vehicle is so new and well maintained. The dealer fixed my vehicle at a cost of over $1700 for this repair which was just barely past the manufacturer's warranty term for the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 11, 2025

I noticed this morning when approaching the car that there was an oil spot under the car. I checked the oil and it is two courts low. There is oil puddled on the frame rails under the coolant reservoir. When I took the coolant cap off, there's nothing but oil in the tank. We have yet to have the car towed and inspected by a certified mechanic. The car drove normal and was within normal operating range when parked. Car has been serviced by a local certified shop at all intervals.

Nov 02, 2024

I was on a road trip, this is the second time it happens. A small rock hit my a/c condenser causing the Freon to leak out. It happened 2 years ago after owning the car for a few days and had to pay over $1500 and happened again today. I have to bring it to the shop to see if I have the same issue. I just feels that I can’t be the only one this has happened to

May 27, 2024

+ 2 more complaints for this component

BACK OVER PREVENTION

6 complaints

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); and parts were available; however, the dealer declined to perform the recall repair. The contact was informed that the denial was due to the vehicle not being at factory specifications upon inspection. The contact stated that an aftermarket security system from Stargard GPS was installed by the dealer, from whom the vehicle was purchased prior to the contact taking possession of the vehicle. The manufacturer was notified of the issue, a case was opened, and the contact was later informed that the manufacturer agreed with the dealer’s determination. The contact had not experienced a failure. Parts distribution disconnect.

Jul 10, 2025

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 19, 2024

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 24, 2024

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 17, 2024

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 15, 2024

+ 1 more complaint for this component

ELECTRICAL SYSTEM

4 complaints

Radio works for years it gets a update, it stops working, months of back and forth with software people say I’ll need to pay for a diagnostic to have them replace it, I paid got it on paper that a software update killed radio and software team told me to kick rocks. Pay out of pocket for an update I didn’t want killing my radio. Feels beyond illegal and I see others on forms with same exact problem and situation

Dec 01, 2025

I attempted to pull off from sitting @ a red light & the System Electronic Stability Control along with shift selector illuminated. At that time it causes this vehicle to not move. Transmission light came on as well & everything is blinking

Feb 01, 2025

The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 40 MPH, the infotainment system was independently switching devices on and off. The contact stated that he had observed that the message "Box Error Disconnecting - Take Vehicle to an Authorized Dealer" was displayed intermittently. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that system software needed to be updated. The vehicle was repaired. The contact stated that the failure reoccurred. The contact stated that the vehicle had been taken back to the same dealer several times for the failure where the vehicle system was switching on and off or shutting down other systems. The contact was advised that if he was using the navigation system during his trip the system was shutting down. The same failure occurred when the heat was engaged and was switched to AC. The contact stated that the same failure was occurring while using the defrost system and was switching to AC. The contact stated that after each appointment with the dealer ,he was advised that the vehicle was repaired; however, the failures reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 67,000.

Jan 06, 2025

An error pop up occurs frequently which blocks the screen (including the backup camera view) until cleared. The error message says “Uconnect Box requires service. Please visit an authorized dealer” This pop up occurs at random and can happen several times in a row. The spontaneity of the error means it can suddenly cover the backup camera view as you are backing up.

Jun 15, 2023

POWER TRAIN

4 complaints

The contact owns a 2021 Dodge Durango. The contact stated while driving at various speeds, the message "Switch to Park and select a Gear" was displayed with an audible alarm. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 63,000.

May 01, 2025

The EPS system failed while driving, the steering wheel became very stiff and hard to turn

Jul 12, 2024

Transmission cooling lines rub frame of vehicle causing lost in coolant.

Jul 06, 2023

The transmission slips during initial acceleration and causes the driver to dangerously accelerate ahead unexpectedly.This has been occuring since I purchased the vehicle in July of 2021.

Sep 21, 2022

POWER TRAIN,ENGINE

3 complaints

The engine cooling system on my 2021 Dodge Durango GT failed due to ruptured coolant lines, including the rear coolant tubes supplying the rear air conditioning system and both transmission heater hoses. These lines carry engine coolant to the rear HVAC system and transmission. The ruptures caused coolant loss and engine overheating during normal operation. The failure appears related to the routing of the lines near the transmission housing, causing excessive wear not attributable to driver error. This model year has a documented history of similar failures. The vehicle and components are available for inspection and are currently at the dealership. My safety and the safety of others were put at risk because the vehicle overheated while I was driving at normal speed in traffic. A major overheating warning appeared while driving. Overheating in traffic creates a risk of sudden loss of power or the need to stop unexpectedly, which could result in a collision. Although I was able to drive slowly due to proximity to home, this condition would be hazardous on longer trips. The issue was confirmed by an authorized Dodge dealership, which verified failure of the coolant lines and provided an estimated repair cost of approximately $3,600. The vehicle has only been inspected by the dealership. A third-party warranty provider (Warranty Solutions) denied coverage, and I am disputing the decision. The vehicle remains at the dealership because I do not feel it is safe to drive. No prior warning signs were present. The overheating warning appeared suddenly at approximately 62,000 miles. I noticed the smell of coolant upon arrival at the dealership, indicating an active leak.

Dec 16, 2025

The heating hose exploded due to unknown pressure and ended up getting steaming, hot coolant, and all the cylinders and causing engine failure on a Dodge Durango that I purchased 80 days ago. and I have manufacturer, the dealer and an extended warranty, and after verbal and written promises, now I’m left with almost a $20,000 bill and no car and wasting money on rentals. I have filed to BBB and other complaints towards the dealership. I have tons of other people who have had similar problems with this year and model and newer.

Jun 11, 2025

The contact owns a 2021 Dodge Durango. The contact stated that while driving at undisclosed speeds, the transmission was skipping gear. The contact stated that the vehicle failed to move forward or reverse. There were no warning lights illuminated. The check engine message was displayed. The vehicle was taken to an independent mechanic, who determined that the failure was due to the transmission. The mechanic informed the contact that the parts to repair the vehicle were on back order. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.

Sep 10, 2024

FUEL/PROPULSION SYSTEM

3 complaints

On the morning of July 8th our carbon monoxide detector went off. It woke us up at 4:00 a.m., I went down to check what was beeping open my garage door to see where the smell is coming from and my garage was close to 100°. I woke up my boyfriend and we tried to get the car out of the garage and into the driveway. The car was towed to a dealership near us, and they have had the car ever since, today is September 2nd we still do not have our car back and it still does not run right due to the fire in the gas tank they suspect that it was a faulty fuel pump. My car insurance has paid for these repairs thus far. But the car could have exploded and could have harmed me or my husband or my grandkids or my neighbor it's a very scary incident and we really do not want the car back.

Sep 02, 2025

Fire: 1

While exiting I95 in Jacksonville, FL onto I10, the vehicle stumbled and lost power. Felt like it was running out of fuel. This happened at 500PM on Thursday, 14 August 2025. Thankfully, I am good driver and alert and made a two lane change onto a shoulder. The vehicle barely made it off the road with cars having to scramble to avoid us as we slowed. The vehicle would crank but not start. Upon investigating simple things, I discovered that fuse 70, the fuel pump motor had blown. I replaced with another fuse but the vehicle would still only crank but not start. We even added fuel to ensure it was not a pickup issue. My wife and I were towed home (we rode in the two truck) after a few hours on side of the road. It appears this fuel pump issue is fairly common. I am out of warranty and will pay for a repair myself. However, this could have been a very serious situation had I not been alert and had the room to maneuver across the lanes. No warning lights or any such thing is present on the dash. Also the car was NOT out of fuel.

Aug 15, 2025

car has trouble turning on

May 30, 2025

ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

Cylinders 5 misfire EGR valve malfunction

Jun 25, 2025

Car shut off while driving.

Feb 26, 2025

The component I am referring to is the fuel pump and fuel sending unit. The vehicle has starting issues, when starting it gives about 30 seconds of continues cranking before starting. Sometimes the vehicle will go through that cycle—unable to turn off at any point and eventually quit on its own. The only way to be replicated is roughly after being idle for 30 minutes- and then having the car turned off and on again. Or by happening randomly-at a stop light with the auto start feature turned on. This provides a hazard as there is moving traffic and the car can stall or not start in time. The vehicle is currently at the dodge dealership getting repaired however there are multiple complaints about this happening on many website forums. Unknown if the issues was reproduced by dealer, however they ran a test and determined the fuel pump was running lower than the specified PSI as per the manufacturer—but I never got the true reading. Unknown if the dealership went into detailed inspection of fuel pump. There are no warning lamp signs or any codes sent through the OBD II monitor.

Mar 18, 2024

AIR BAGS

2 complaints

Was in a major car crash and air bags did not deploy

Dec 15, 2025

Crash: 1

Injuries: 1

The contact owns a 2021 Dodge Durango. The contact stated that while her mother was driving approximately 20 MPH, the vehicle crashed into another vehicle that had slammed on its brakes. The contact stated that the proceeding vehicle then crashed into the rear of another vehicle. The contact stated that her mother was involved in a four-car pileup. The air bags did not deploy. A Police report was filed. The vehicle was towed to a lot. The contact's mother sustained arm and neck inquires. Medical attention was needed. The contact's mother received medical attention. The manufacturer was not notified of the failure. The failure mileage was 57,000.

Nov 28, 2023

Crash: 1

Injuries: 1

STEERING

2 complaints

The contact owns a 2021 Dodge Durango. The contact stated while driving 50 MPH, the vehicle started to pull to the left, and the steering wheel became difficult to turn. There were no warning lights illuminated. The contact felt a vibration in the steering wheel, and the vehicle pulling to the left or the right while driving downhill or on the highway. The vehicle was driven to the residence. The vehicle was then taken to a dealer where it was diagnosed with wheel alignment and steering wheel failure. The wheels were aligned, and the steering wheel was adjusted; however, the failure recurred two more times. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,854.

Apr 03, 2025

The contact owns a 2021 Dodge Durango. The contact stated while driving 63 MPH, the power steering assist warning light illuminated, and the steering wheel became firm. The contact was able to pull over on the side of the road. The vehicle was towed to the dealer and the dealer stated that no failure was found. The dealer suggested that the power steering control module software be updated. The vehicle was repaired but the failure persisted. The manufacturer was contacted, and the manufacturer approved the repair of the vehicle. The failure mileage was 1,000.

Apr 18, 2023

ELECTRICAL SYSTEM,ENGINE

2 complaints

I have been having issues with the start button, the engine cranking but not turning over. It will crank for 30 seconds, not start, all the lights come on and usually on the second attempt the car will start. Also I have powered off the radio while driving for a second, then the screen will not turn back on.

Mar 25, 2025

The contact owns a 2021 Dodge Durango. The contact stated that while the vehicle was parked unattended, it caught fire without warning. The contact stated that the fire extended to the house, which also caught fire. The fire was extinguished with the assistance of the fire department, who informed the contact that the source of the fire was electrical. There was no police report filed. There were no reported injuries. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The local dealer was not notified. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 22,000. The VIN was not available.

Feb 17, 2022

Fire: 1

SERVICE BRAKES

2 complaints

Vehicle fitted with optional high-performance Brembo brakes as part of the tow-n-go package. Front calipers are seized at just over 40k miles. Passenger side pads worn 1/4" more than drivers side. Luckily did not cause an accident however this seems to be a very common problem with these brakes if you google it, many similar reports. Vehicle barely 4 years old. $5k+ repair bill at a Dodge dealer for new calipers, discs and pads and Dodge won't cover it under (now expired) warranty even though the uneven pad wear was missed at last service (so much for safety inspection).

Jan 24, 2025

When driving the vehicle and pressing the brakes to stop, the brake pedal goes all the way to the floor. It takes several attempts of releasing and pressing the pedal before the brakes start to work again. The vehicle was taken to the Dodge dealer service, where they installed a computer to diagnose the issue. During their test drive, the same problem occurred, with the brakes not working. However, nothing registered on the computer. They bled the brakes, replaced the rear rotors, and returned the vehicle. Unfortunately, the same issue happened again. The vehicle was then taken to a private shop, where they changed the front brakes, bled the lines, and returned the vehicle. But the problem persisted, with the pedal still going straight to the floor. This issue has occured several times since purchasing the vehicle.

Aug 18, 2024

POWER TRAIN,ENGINE AND ENGINE COOLING

2 complaints

The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. Several unknown warning lights were illuminated, and an alarm sounded. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle. The contact stated that while attempting to shift from park(P) to drive(D), the gear shifter became stuck in park(P). The vehicle was towed to the dealer; however, the failure could not be duplicated. The contact stated that the vehicle operated as needed after a while. The contact stated that the failure recurred several times while driving. The vehicle was towed to Newnan Peachtree Chrysler Dodge Jeep Ram (53 Hollz Pkwy, Newnan, GA 30265); however, the failure could not be duplicated. The vehicle was then towed to John Thornton Chevrolet (1971 Thornton Rd, Lithia Springs, GA 30122). The check engine warning light and an unknown warning light were illuminated. The dealer diagnosed that bank #1 camshaft position actuator two (2) and the CAN BUS communication outline had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage 80,000.

Oct 24, 2024

The contact owns a 2021 Dodge Durango. The contact stated that while driving on three separate occasions at highway speeds, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The horn was beeping. Additionally, the windshield wipers, the brakes, and the power steering functionality became inoperable. The vehicle was taken to the local dealer where it was diagnosed there was corrosion on part numbers: 68490871AA (PCM, ECM, ECU Control module) and 68499393AA (PCM, ECM, ECU Control module). The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 38,000.

Jan 31, 2023

WHEELS

2 complaints

The contact owns a 2021 Dodge Durango. The contact stated that the vehicle was equipped with two-piece lug nuts. The contact stated that he had been working on the vehicle changing the tire and damaged the lug nuts causing lug nuts to bulge. The contact stated that he was concerned about removing the damaged lug nuts for fear of stripping the thread on the bolts. The contact stated he contacted a local dealer, the manufacturer, and the manufacturer of the lug nuts and was informed that there would be no assistance. The vehicle had not been repaired. The failure mileage was approximately 30,500.

Oct 20, 2023

The Durango Hydroplaned and after I inspected the tires I noticed very bad wear patterns on the front tires at 17,500 miles both the inside treads on the front tires are completely worn off. I brought the car to the dealer and they confirmed the durangos alignment is out causing the tires to wear. They inspected the back tires and those were worn as well I feel like there is some type of manufacture defect and assembly defect causing the tires to wear prematurely. The pireeli tires have a UTQG: 500 A A rating that should wear to about 50K miles

Aug 31, 2023

FORWARD COLLISION AVOIDANCE

2 complaints

On two separate occasions, while driving car engages into automatic braking with nothing in front of it.

Mar 24, 2023

In the smallest snow flurry while driving the FCW system, as well as the ACC system will disable themselves because the system reports the sensor is blocked. This has happened every time I drive in any kind of currently falling snow. If I stop the car, wipe the sensor off, and continue driving, the system will work for a little while until snow clogs/accumulates on the sensor again.

Dec 08, 2021

TIRES

2 complaints

I had 4 Pirelli tires that were down to 3/32 to the point where the threads were showing near the inner sidewall on the tread in under 15000 miles. Tire information: Pirelli Scorpion Zero All/Season run flat tires Tire Size: 295/45/ ZR20 (110Y) M+S My safety as well as others would've been at severe risk if I wouldn't have replaced my tires. They would've blown out near the inner sidewall on the tread. I brought my vehicle in to the dealership to have an alignment and all specs were in spec which would indicate there shouldn't have been premature or uneven wear on the tire. They did confirm that under 15000 miles is extremely premature for these tires to be worn. The tires have only been inspected by the dealership, nobody else at this time. There were no lights on the dash indicating any sort of issue. I called Pirelli about the issue and they stated that there is no mileage warranty on the tires put on at the time of manufacturing. They stated that this complaint was "definitely not the first they have heard and it is not uncommon for premature wear to occur" but couldn't provide any further comment.

Nov 07, 2022

All four tires have worn down after only 18,600 miles. They are bald after only minor use.

Aug 27, 2022

VISIBILITY/WIPER

2 complaints

Sunroof spontaneously shattered while driving. The shatter was accompanied by a very loud noise. Dealer has been contacted and the sunroof will be replaced under warranty.

May 11, 2022

Cracked windshield 5 months after purchase and again 11 months after purchase. Both times in the same location along the bottom over the top of the VIN number plate. Refer to MC-10187012-9999

Mar 24, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

PLEASE READ LETTER IN THE UPLOADED DOCUMENTS

Aug 29, 2025

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

Vehicle was parked/backed in on a right slope. Crunk the vehicle and it instantly started rolling and we couldn’t get it to stop. My safety and others safety was at risk because the vehicle could’ve hit anyone walking in the parking lot, incoming vehicle or easily hit the building where people live. The state highway patrol did come out and have a look at the vehicle. There were not any warning lights on at all.

Jan 21, 2025

Crash: 1

ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

All electrical systems are periodically malfunctioning. This includes power windows, door locks, lane assist, heating and cooling/climate controls, heated steering wheel, screen displays, radio controls, steering wheel controls, shifter, etc. all of these things will turn on and off by themselves while driving. Lane assist has frequently turned on and off while driving and jerks the steering wheel. Park assist turns on and off while driving. The vehicle does not always turn off with the push button stop and has to be attempted several times. I have been locked inside my vehicle because the electric locks will not release without several attempts. Power windows frequently do not work. Back hatch frequently will not release, leaving the back of the vehicle inaccessible. It has shifted into neutral by itself while driving requiring me to pull to the side of the road and physically move the shifter back and forth. It was taken to the dealership where they stated there were so many error codes they could not clear them all. I am currently waiting on an electrical wiring part that they say will fix it because they’ve “seen this before”. It is 1000 miles beyond the basic warrantee and my purchased extended warrantee will not cover the $700 repair because it is considered normal corrosion wear. It is really not safe to drive and it has taken weeks for the dealership to address the issue, waiting on an ordered part that may fix it.

Sep 19, 2024

UNKNOWN OR OTHER,ENGINE

1 complaint

While driving paved road noticed a cloud of smoke behind the vehicle. Immediately pulled to the side of the road and shut vehicle off. After checking under the vehicle found coolant leaking from the engine compartment, there was no coolant in the expansion tank either. Any driving would have resulted in engine destruction. Called a tow truck. After waiting on the side of the road for 5 hours for tow truck, vehicle was taken to the nearest dealer on the flatbed. At the dealer, technician stated, it is a frequent occurrence on this brand of the vehicle, and they are very familiar with repairing it. Dealership repair, exposed burst/hole, from inside out, in the coolant hose. Glad it did not happen in the winter; I might not be typing this message.

Aug 29, 2024

SUSPENSION,WHEELS

1 complaint

We own a 2021 Dodge Durgano SRT Hellcat which we received from the dealership on [XXX]. It has only 17,083 miles on it and the 50,000 mile stock Pirelli run flat tires are cording and coming apart at the interior of the tire. The vehicle has had recommended tire rotations every year at 5,000 to 6,000 mi. They have advised there is a MAJOR factory alignment issue causing the front tires to lean in at the top resulting in very abnormal wear to the interior of the tires. We have photo proof of our 2021 Durango with the alignment issue versus our 2018 Durango without it. We notified Dodge of this safety issue especially since they have three brand new Durangos for sale with this same issue. We were unaware of this issue until the tires started coming apart since this was a brand new car and factory alignment should not be set to destroy tires. We filed claim# [XXX] with Chrysler and they denied our claim to assist us with aligning the vehicle and replacing the tires and also showed refused to correct the issue for future customers purchasing their vehicles. We are currently in a battle with our local dealership HW Hunter Dodge (Lancaster, CA) to have the tires replaced and alignment issues corrected yet they are also refusing to help or be liable for the alignment problem on our vehicle and other vehicles they have sold or will be selling. This poses a serious safety hazard for anyone who has purchased a 2021 or newer Durango R/T, SRT, and SRT Hellcat which all have this camber issue at the top of the both front tires. Eventually, someone will experience a massive tire failure with their family in the vehicle and will either be seriously hurt if not worse. A recall should be issued for this problem immediately and replacement of damaged tires but both Dodge and Chrysler will not take any liability nor help with even looking into the issue. In the photos attached our 2021 Durango is White, our 2018 Durango is Red, and the black Durango is brand new for sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 28, 2024

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

Start/Stop feature says it is unavailable causing vehicle to not shut off when stopped as well as causing vehicle to give message saying Start/Stop feature unavailable due to hood open which then causes vehicle to shut off once stopped and requires vehicle to be shifted into park and restarted for message to come back on. This issue happens when driving and once stopped causes vehicle shut off in traffic causing huge safety concerns and issues.

Jun 13, 2024

AIR BAGS,STRUCTURE,LANE DEPARTURE

1 complaint

unknown

May 21, 2024

STEERING,VEHICLE SPEED CONTROL

1 complaint

I WAS DRIVING 45 MPH WHEN MY VEHICLE TOLD ME PUT MY CAR INTO PARK. I LOST CONTROL OF MY STEERING AND CONTROL OF MY ABILITY TO PUT MY CAR INTO OR OUR OF GEAR. I HAD STARTED TO SLOW DOWN DUE TO LOSS OF CONTROLS AND MY CAR HALTED TO AN ADRUPT STOP AND WOULD NOT ALLOW ME TO HAVE ANY CONTROL OF ITS FUNCTIONS. DUE TO BEING IN TRAFFIC I ATTEMPTED TO THE VEHICLE IN PARK AND IT DID NOT ALLOW, I WAITED APPROXIMATELY 5 MIN, AT THAT POINT IT ALLOWED ME TO PUT THE VEHICLE IN PARK, I ATTEMPTED TO RESTART AND IT WOULD NOT ALLOW ME. AFTER WAITING APPROXIMATELY 10 MIN. I WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE IGNITION MODULE WAS REPAIRED ON 6/13 AND A FEW DAYS LATER CUT OFF AFTER REPAIRS.

May 20, 2024

ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

1 complaint

April del 2022 manegava a velocidad mínima y kise frenar y no agarro bien los frenos y terminé pegándole a una moto enfrente de mi

Apr 25, 2024

Crash: 1

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

Forward collision service warning came on me vehicle when there was nothing near my car and the weather was only slight rain. Why hasn’t this issue been a recall when I’ve read dozens of other complaints for this same issue.

Dec 27, 2023

STEERING,BACK OVER PREVENTION

1 complaint

Before we bought the vehicle we were questioned the steering to get fixed because they stated it was so so alignment issue. But after we purchased within a year we have to get the steering fixed multiple times. Dealership Capricorn that's it was just a loose bolt. This causes a stream safety concerns because there are times where we can't steer correctly or if the steering wheel is straight. The vehicle drifts to the right. Try to take it back another time. Was told by dealership that was a cosmetic issue and is no longer covered on the warranty

Sep 01, 2023

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

The car has been having intermittent electrical problems and was brought to the dealer many times for repair. The "radio" system has been replaced twice after various electrical problems occurred. The car has also intermittently had a problem where the engine revs excessively and the car does not handle the way it should. It's almost like its a manual transmission that's not being shifted properly. The only way to stop the problem is to turn the car off, and back on which resolves the issues. It generally would then not recur for months. The dealer has not been able to reproduce that problem. Yesterday, while driving the car in heavy traffic, the engine revving problem happened twice. The second time I became very concerned and was trying to get out of bumper to bumper traffic to a safe place. While attempting to get to a place where I could pull the car over, I was moving forward very slowly (had released the brake, but not touched the accelerator) when the car in front of me was stopping again. I braked, and the car lurched forward with force and hit the other car. I braked harder and the car again lurched forward, hitting the other car a second time. I threw the car into park which stopped the motion. There were no serious injuries but both cars sustained damage and I called roadside assistance to tow my car to the dealership because I felt it was not safe to drive. The dealer repeatedly tells us there is nothing wrong with the car. Someone could have been killed or seriously injured. I am requesting an immediate investigation. There were no warning lights. This just happened, so the insurance has not inspected the car yet. It is at the dealership. The only "warning signs were the intermittent electrical problems which have occurred since we have owned the car. The engine revving intermittently started happening about a year ago. The problem with the car accelerating or jerking forward while breaking happened for the first time yesterday

Mar 22, 2023

Crash: 1

POWER TRAIN,AIR BAGS,SERVICE BRAKES

1 complaint

The contact owned a 2021 Dodge Durango. The contact stated that while driving approximately 70 mph and turning in an exit veering to the right when the vehicle began reducing in speed and the vehicle was displaying numbers counting down on the instrument panel. The contact pulled to the side of the road where they turned the vehicle off and waited approximately 5 - 10 minutes before turning the vehicle back on and driving to the dealer. The dealer was unable to duplicate the failure therefore they were unable to diagnose the cause. The vehicle had not been repaired. Approximately 3 weeks after while driving approximately 40 mph when attempting to go on a roundabout when the vehicle began displaying the count down on the instrument panel. The contact attempted to apply the brakes however the vehicle continued to accelerate forward causing the contact to drop into the center of the roundabout. The air bag failed to deploy and the contact hit their head on the steering wheel. The contact also received whiplash and medical attention was needed. The contact was injured from the neck down the back. The vehicle was towed and deemed totaled. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was 44,722.

Mar 08, 2023

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Periodic starting failure. Vehicle will not turn over immediately. It has a push button start. The safety of my children is at stake if my vehicle does not start during cold winter months when the outside temperature is below freezing. I am not sure I won’t shut off mid travel. It was suggested to be the type of fuel so I bought premium and it didn’t help.

Feb 25, 2023

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

The contact owns a 2021 Dodge Durango. The contact stated that while the vehicle was parked in the garage, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the frequency module needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the vehicle failed to start without warning. The vehicle was taken to another local dealer, My Chrysler Dodge Jeep RAM FIAT (4650 E Pickard St, Mt Pleasant, MI 48858; (989) 773-6343) where it was diagnosed that the frequency module needed to be replaced but the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was approximately 16,000.

Feb 22, 2023

SUSPENSION,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

I keep receiving error messages on my vehicle, I spoke to a dealership and they stated that there is in fact for a recall.

Dec 28, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

On several occasions the informatic system makes a loud boom and the screen starts pixelating and shuts down, then randomly restarts. I have been to the dealer several times and once the replaced the system and it is still happening almost causing me to have a collision.

Nov 14, 2022

AIR BAGS,SEAT BELTS

1 complaint

#1 The word " Air bag ! " notification would display on dashboard, #2 An "SOS" message on radio screen. #3 Red light on rearview mirror at or near emergency button. this would occur intermediately at start up, and or during driving at times. Vehicle was dropped off Wednesday, October 12, 2022 and is currently at "Bill Snethkamp Chrysler Dodge Jeep Ram" 16400 Woodward Ave, Highland Park, MI 48203 where i was told that it has a seatbelt issue which can cause airbag issue, and due to safety concern, my vehicle will have to stay..

Oct 18, 2022

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 21, 2022

SEAT BELTS

1 complaint

UNKNOWN reason for failure. The driver side and passenger side seat belts will not retract and do not get tight. This is very dangerous!!!! There are thousands of Durango owners dealing with the same problem. This should be recalled immediately! It will not be good if someone were in an accident and departed from the vehicle because the seat belts weren't working properly!

Feb 18, 2022

EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

On my '21 Durango, the backup camera has been so horribly bright at night that I have come to putting my hand or a towel over the screen so that I can look at my side mirrors when backing up. I have visited the dealer and their resolution was to lower the brightness setting which had no effect on the backup camera. This is a huge safety issue backing up at night whether it's in a parking lot or driveway.

Oct 29, 2021

EQUIPMENT

1 complaint

The contact owns a 2021 Dodge Durango. The contact stated that the font on the infotainment system when a notification was displayed had the appearance of a line when looked at from the driver’s seat. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and informed the contact that the vehicle operated as intended. The failure mileage was approximately 336.

Jun 07, 2021

ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

1 complaint

YOUR VEHICLE'S AIR BAG WARNING LIGHT RECENTLY INDICATED THE AIR BAG SYSTEM MAY NOT BE WORKING PROPERLY. THE AIR BAGS IN YOUR VEHICLE MIGHT NOT INFLATE IN A COLLISION, OR THEY COULD INFLATE WITHOUT A COLLISION IF YOU DO NOT GET THE REQUIRED SERVICE. HAVE YOUR VEHICLE CHECKED AT YOUR DEALERSHIP. THE SOS EMERGENCY ALERT OPENS UP ON THE SCREEN AND STATES IT COULDN'T CONNECT PLEASE HAVE VEHICLE SERVICED AT DEALER. ITS DISTRACTING AND CAN CAUSE YOU TO HAVE AN ACCIDENT

Apr 26, 2021

ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE

1 complaint

YOUR VEHICLE'S AIR BAG WARNING LIGHT RECENTLY INDICATED THE AIR BAG SYSTEM MAY NOT BE WORKING PROPERLY. THE AIR BAGS IN YOUR VEHICLE MIGHT NOT INFLATE IN A COLLISION, OR THEY COULD INFLATE WITHOUT A COLLISION IF YOU DO NOT GET THE REQUIRED SERVICE. HAVE YOUR VEHICLE CHECKED AT YOUR DEALERSHIP. THE SOS SYSTEMS COMES ON THE SCREEN AND IS VERY DISTRACTING WHEN DRIVING. THEN IT STATES IT COULDN'T CONNECT TO SOS SYSTEM AND CONTACT A DEALER. RED LIGHT COMES ON THE DASH AND ON THE REARVIEW MIRROR. ALMOST CAUSED ME TO WRECK.

Apr 26, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

THE STEREO SYSTEM/HEAD END EMITS A VERY LOUD NOICE RANDOMLY WHILE THE VEHICLE IS IN MOTION. THE SOUND IS SO LOUD THAT THE IMMEDIATE INSTINCT IS TO GRAB FOR THE VOLUME CONTROLS DISTRACTING THE DRIVER FROM THE ROAD. NONE OF THE VOLUME BUTTONS ON THE STEERING WHEEL OR DASH HAVE ANY EFFECT. THE SOUND ONLY GOES AWAY WHEN THE UCONNECT SYSTEM CRASHES AND REBOOT AUTOMATICALLY. THE PROBLEM HAS HAPPENED SEVERAL TIMES. IT IS UNCLEAR WHETHER THE SEQUENCE IS INITIATED WITH THE FORWARD COLLISION SENSOR. AT LEAST ONE EVENT SEEMED TO BE WHEN A CAR PULLED OUT IN FRONT OF ME VERY CLOSE IN A TRAFFIC CIRCLE WHERE I HAD TO APPLY SIGNIFICANT BREAKING. ANOTHER EVENT SEEMED TO BE AT THE LOCATION WHERE MY PREVIOUS DURANGO GAVE A FALSE POSITIVE FCW AT A CURVE IN THE ROAD NEAR A UTILITY POLE. THE BOTTOM LINE IS THAT THERE IS SIGNIFICANT HEADS DOWN TIME FOR THE DRIVER DUE TO THE PROBLEM.

Mar 29, 2021

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

I PURCHASED A 2021 DODGE DURANGO GT FROM ARRIGO DODGE- FT PIERCE ON 12/31/20. THE PICTURE THEY HAD IN THE ADVERTISEMENT SHOWS A SPORT HOOD. THE VEHICLE WAS IN ANOTHER COUNTY SO THEY DELIVERED IT AT NIGHT TO MY HOME. BEFORE PURCHASING IT, I ASKED THE MANAGER TO DOUBLE CHECK TO MAKE SURE THE HOOD WAS IN FACT THE SPORT HOOD IN THE PICTURE ADVERTISED. HE CALLED & CHECKED AND CONFIRMED THAT THE HOOD WAS THE SPORT HOOD. IT WAS DELIVERED WITH A DIFFERENT HOOD. I BELIEVE THIS IS FALSE ADVERTISEMENT. I WANT THE HOOD THAT THEY PROMISED ME. NOW THE EVEN BIGGER ISSUES. I WAS WASHING MY VEHICLE WHEN I DISCOVERED A CRIMPED RUBBER PART ALONG THE DRIVER'S SIDE PASSENGER DOOR. THEN A PAINT DEFECT AROUND THE WINDOW. THEN THE DOOR BEING CROOKED AND NOT LINED WITH THE VEHICLE. WITH ALL THE DAMAGE TO THE DOOR, I BELIEVE THERE WAS TROUBLE ON THE PRODUCTION LINE. THERE IS ALSO A PIECE MISSING ON THE DRIVER'S DOOR PANEL AT THE LATCH TO OPEN THE DOOR. THE PART IS NOT THERE. THE BOLT IS EXPOSED. ON THE PASSENGER SIDE FRONT DOOR, WHEN OPENING, THERE IS A BLACK HOSE THAT COVERS ELECTRICAL WIRING. THAT PART IS PULLED AWAY FROM THE VEHICLE AND THE WIRES ARE HANGING. I PAID $49,000 FOR THIS VEHICLE. IT IS CLEARLY NOT PUT TOGETHER WELL. IT HAS DEFECTS EVERYWHERE. ARRIGO DODGE WANTS TO TRY TO REPAIR IT. THESE ISSUES ARE NOT REPAIRABLE, THESE ARE MANUFACTURING DEFECTS. I AM REQUESTING A REPLACEMENT VEHICLE WITH THE CORRECT HOOD AS ADVERTISED. I DID NOT SPEND ALMOST $50K FOR A DEFECTED VEHICLE THAT THEY WANT TO PATCH UP. PLEASE HELP ME.

Jan 27, 2021

2021 DODGE Durango Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2021 DODGE Durango have?

What are the most common problems with 2021 DODGE Durango?

Where does this 2021 DODGE Durango problem data come from?

Other Years - DODGE Durango

Other DODGE Models

Similar Brands