2023 HYUNDAI Palisade Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
316
Complaints Reported
Complaints by Component
SERVICE BRAKES
50 complaints
Under normal braking pressures, crossing uneven surfaces, even as normal as markings painted on the road surfaces will result in the abs intervening to a degree beyond what is necessary or safe. No warning lamps or indicators are illuminated, but when this happens, you can hear and feel exaggerated feedback through the brake pedal. The problem has not been able to be replicated by a dealer, but this unnecessary intervention by the abs system dramatically increases stopping distances, resulting in dangerous situations such as rolling through a stop sign into oncoming traffic, or into the rear of the vehicle in front of you. Typically when this problem occurs, the abs will not stop interfering until the brake pedal is completely released and reapplied. The problem has been inspected by a dealer, but with them failing to reproduce the issue, they have not confirmed the issue yet.
Dec 02, 2025
When driving over uneven roads and if you need to apply the brakes abruptly, the ABS engages (shaking brake pedal) and I am unable to immediately stop my SUV until I’m back on even surface. This has occurred twice going over train track Road crossing and someone quickly needed to stop and once I was on the tracks I had to immediately brake but I could not slow down. SUV has 23000 miles.
Nov 05, 2025
Please see attachment:
Oct 29, 2025
My wife and I were coming up to a stop sign the other day and we hit some bumps in the road and were unable to apply the brakes. I pressed down on the pedal but the car went into the intersection before the brakes then applied and the car was then able to stop again. Thank god!! since there was another car coming to the intersection. The car made noises like when the traction control kicks on after hitting a slippery surface on the road, but the car was not stopping and pressing the brakes did not do anything either. I also tried pumping the brakes on the car, but eventually the brakes kicked back in and we came to a hard stop. I have not taken the car into the shop to be looked at yet, but I know Hyundai and they wont find a problem with it and then charge me around $300 for them just to look at it. There was no warning to problem happening as we had never had this problem before and there was no lights on the display for the car when the problem happened.
Oct 06, 2025
On [XXX] around [XXX], turned right from [XXX] is very bumpy due to potholes. My palisade’s ABS kicked in and I was not able to break my car before the red traffic light. The car went over the light. If there was a car in front of me, I wouldn’t be able to stop my car without accident. This is not the first time my palisade’s ABS suddenly engaged. The ABS seems always kick in when driving in low speed on a bumpy road. I am concerned someday I will have an accident due to the faulty ABS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 21, 2025
+ 45 more complaints for this component
VISIBILITY/WIPER
40 complaints
While driving my 2023 Hyundai Palisade Calligraphy at about 30 mph on a small paved street, the sunroof suddenly exploded with a very loud bang. There were no other cars nearby, no debris, and nothing hit the vehicle. Thankfully, the inside sliding cover was closed, so no glass entered the cabin, but the sound was extremely alarming and could have easily caused an accident if conditions were different. The dealership refused to cover the repair under warranty. After looking online, I discovered many other Hyundai owners reporting the same issue with their panoramic sunroofs, so this does not appear to be an isolated incident. This is a major safety concern. If the interior cover had been open, shattered glass would have fallen directly onto me and my passengers, likely causing injuries. The sudden loud explosion can also startle drivers and lead to loss of control. I believe this is a dangerous defect that requires investigation.
Sep 19, 2025
Sun roof exploded and there is a football sized hole in the roof.
Jul 05, 2025
I was driving down the street in my neighborhood and heard an extremely loud explosion. I pulled over to check that it wasn’t the tires and that there wasn’t anything on the street. As i pulled into my driveway i heard rattling on the roof, i got out the car to check and saw that the sunroof was shattered and there was shards of glass everywhere. There did not appear to be any impacts though, just shattered glass. I had the sunroof shade closed so no glass fell on me, thank God.
Apr 28, 2025
Passenger side wiper stopped working after being stuck by ice/snow. Won’t work unless assisted
Feb 07, 2025
AFTER REMOVING snow from my windshield, the left (driver's) side wiper is not moving. I'm trying to make an appointment with Key Hyundai of Milford, CT - the dealer does not have an appointment until February. This is a real safety issue.
Jan 26, 2025
+ 35 more complaints for this component
SEAT BELTS
31 complaints
I am filing a formal safety complaint regarding an open safety recall involving the rear seatbelts in my 2023 Hyundai Palisade. One of the rear seatbelts will not latch at all, despite following all manufacturer-recommended troubleshooting steps. This defect directly impacts child passenger safety. I have two young children who use forward-facing car seats that require a functional vehicle seatbelt. Because the seatbelt does not latch, I am unable to safely install a forward-facing car seat in this position. Hyundai has issued a recall but states that no remedy or repair will be available until January, leaving my family without a safe seating position for my child for several months. The dealership has provided no interim solution, loaner vehicle, or alternative safety accommodation. The dealership informed us yesterday that they don't anticipate getting the part until February or March. We are facing long-distance holiday travel, and I am deeply concerned about the risk of injury in the event of a crash due to a known, unrepaired safety defect. I am requesting NHTSA review this matter and assist in ensuring an appropriate interim remedy or manufacturer-provided solution while the recall repair is pending.
Dec 16, 2025
Subject: Urgent Formal Complaint – Vehicle Withheld, Recall Delays, Inadequate Rental, and Financial Damages Good morning, VIN number [XXX] Hyundai Palisade 2023 I am writing to file a formal complaint regarding the handling of my Hyundai Palisade, which has now been at the dealership for 15 days without a clear timeline for return. My vehicle’s battery is damaged and is covered under warranty. However, when I brought it in, I was informed that the battery could not be replaced until the recalls on my vehicle were repaired. Despite this requirement, the dealership does not have the parts necessary to complete the recall repairs, and I have been left without my vehicle indefinitely because the parts are on backorder. During this time, I have been deprived of the full use and convenience of my vehicle, which directly impacts my daily responsibilities and family activities. The dealership provided me with a Tucson rental, for which I was charged $135, yet this vehicle is not comparable to my 7-passenger AWD Palisade. As a result: My visiting family cannot all fit in the Tucson, forcing me to pay for additional transportation (Ubers). My Palisade has a hitch, and I have been unable to use my boat for more than 15 days. I am unable to prepare for an upcoming Christmas trip that my children and I have been planning all year—one of the key reasons I purchased an AWD SUV for safety and winter travel. The dealership refuses to release my vehicle, stating “safety reasons.” However, I have been driving my children in this same vehicle for more than two years without being informed that it was unsafe. This sudden refusal raises serious concerns. If the vehicle was unsafe, why wasn’t I notified earlier? And who is responsible for the consequences now? Meanwhile, today I must make a monthly car payment for a vehicle I do not currently have. What exactly am I paying for? This situation is directly caused by Hyundai’s parts shortage and recall process, not by any fault INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 11, 2025
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row passenger’s side seat belt inadvertently unlatched while the contact’s daughter was in the seat. No warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.
Nov 18, 2025
The contact owns a 2023 Hyundai Palisade. The contact stated that while the vehicle was parked, the driver’s seat belt and the driver’s side second-row seat belt became inoperable. The contact stated that the driver’s seat belt failed to latch properly, and the second-row driver’s side seat belt intermittently failed to latch. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer escalated the issue for repair at the dealer; however, the vehicle was still not yet repaired. The approximate failure mileage was 37,000.
Nov 17, 2025
The second row seat belts will randomly unbuckle themselves while the car is in motion. As parents this is extremely concerning to us and we are worried about the safety of our children in the event of an accident.
Jul 25, 2025
+ 26 more complaints for this component
UNKNOWN OR OTHER
29 complaints
I was driving my 2023 Hyundai Palisade at 75 mph on I25 in Northern Colorado when I heard a terribly loud noise like an explosion above my head. I jerked but kept control of the car. My immediate thought was that something dropped on my roof but I wasn't under an overpass. Frantically looking in all directions, I saw something dark flying in the air towards the side of the road. At the same time, motorcycles traveling behind me were moving out of my lane. I pulled over and found my Sunroof had instantaneously exploded outwards. There were bits of glass everywhere. It was certainly a startling driver safety issue that caused me to jerk the wheel. At highway speeds, it is fortunate that I didn't lose control or roll my vehicle. If the inside sunroof cover had been open as it is most of the time, bits of glass would have exploded all over the inside of the car showering the driver and passengers, including their faces and eyes. It was a terribly dangerous situation. I immediately reported it to my dealer who would not even look at the car. The dealer said they don't deal with glass. They recommended a glass installer, Anders Glass. Anders didn't deal with sunroofs. They sent me to NOVUS Glass who inspected, sealed up, then ordered and replaced the unit with a used sunroof. The problem couldn't be reproduced because the sunroof was shattered. There are no glass warning lights. No other warning lights, messages or symptoms appeared before or after the sunroof spontaneously exploded outward.
Nov 10, 2025
I was driving down a 4 lane highway at 70mph with no landscaping, cars or trucks around me what so ever and my sunroof imploded on me. Luckily my sunshade was closed. The glass was domed outwards like pressure from inside the cabin pushed it out and shattered into tiny pieces. Hyundai is aware of this issue but is not willing to cover it under warranty. My vehicle isn't even 3 years old and has less than 30,000 miles on it. I bought this vehicle due to all the great reviews about the warranty, well now that I need something fixed under warranty, they are not willing to help me out.
Nov 06, 2025
The sunroof exploded while driving.
Oct 17, 2025
The way this vehicle is designed, the angle of the lower screen that controls the ac is at the perfect angle to blind its drivers at times of sunset and sunrise and even some times between the two. This can happen no matter which cardinal direction you are traveling. I am blinded on a curvy road I drive every day to pick up my child to school. Its to the point where I have to completely cover the lower controls due to this reflective blinding.
Jul 03, 2025
My Ongoing Car Leak Issue Ongoing issues in my vehicle’s moon roof. •Late September 2024: I first noticed water leaks in the front and rear of the moon roof. •[XXX]: Took to Wilson County Hyundai. They claimed to find no leaks. •[XXX]: The leak was evident again. I took it back; they acknowledged a factory defect in a drain tube and claimed to have repaired it. •[XXX]: I took it to a different dealership “Hickory Hollow Hyundai”, They were unable to replicate the leak. They suggested I record a video of it during the next rain event. So I did on [XXX]. See: [XXX] •December 11th: Frustrated with the lack of progress, I filed a formal complaint with Hyundai Customer Service, receiving case number #[XXX]. Hickory Hollow Hyundai then then told me to bring the car back in for repairs. As of Jan 16th: •Hyundai of Hickory Hollow said it was fixed and allowed me to come pick up the vehicle. They also said they had tested it thoroughly and there is no longer a leak. I brought the vehicle home and waited for the next rain so I could see for myself. As of January 27: •It rained less than .25 inches last night, but when I drove the vehicle this morning it leaked in both the front and rear. I did make a video of the leak, which is at: [XXX] As of February 1: •It has been 115 days since I first took the vehicle in for a leak repair. •There have been four (4) repair attempts and more leakage. •This has caused a very dangerous situation for my family. Hyundai has virtually done nothing that corrected the problem. Nor have they responded to my requests for a resolution. •I have full documentation on all the above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 01, 2025
+ 24 more complaints for this component
POWER TRAIN
15 complaints
The vehicle was brought to the dealership at around 17,000 miles with concerns regarding a clunky sound and hesitation in acceleration. The issue is extremely noticeable while turning and accelerating. No warning lights, messages or audible chimes show up when the issue occurs. Due to the vehicle hesitation on acceleration and the clunky / bouncy feeling in the steering wheel, my wife and I think there is a safety concern (e.g. being hit due to unresponsiveness of the vehicle). The problem was reproduced/confirmed by a dealer, and the rear coupling assembly was replaced. Fast forward 18,000 miles (vehicle now has ~35,000 miles) and the exact same issue is occurring again. I am schedule to take the vehicle back into the dealership for this concern, another concern with the ABS system and general maintenance.
Sep 16, 2025
When you were at a complete stop and go to make a turn, the backend makes a clunking noise it almost hesitates like it’s having a hard time going and feels like it wants to lock up. I brought it to the dealership. They told me it was my tires and I needed an alignment. I brought it to a tire shop. I got an alignment. They told me it was not my tires. They believe it to be a differential.
Jul 24, 2025
11/16/2024: I was at a complete stop at a stoplight waiting for it turn green so I could turn left. When the light turned green, I pressed on the accelerator and made it about half way through the intersection when I noticed that the car had stopped accelerating but could hear and see the RMPs going up. I looked down to see if I had accidentally put it into neutral, but the DRIVE light button was still lit up. Luckily, I was close to my destination and was able to roll into the parking lot without getting trapped by traffic. I turned my car off and when I came back to it, it started and everything seem normal. 12/20/24: I drove to my office to pick up packages to mail. Then I was going to run a few errands with my mother-in-law before my 10:15 am appointment for an oil change at my Hyundai dealer. As we were turning left out of my office across 2 lanes of traffic, my car did the same thing it had done in November. This time, I had traffic approaching me from both directions. My car had enough inertia to finish the turn, but it would not respond to the accelerator. Both my mother-in-law and I were trying to figure out what was going on because she could feel it and noticed the RPMs going up without any acceleration. We intentionally looked at the "drive" button to make sure neither of us had somehow knocked into neutral. The cars coming up from behind ended up passing me on the right. Eventually, maybe 15-30 seconds later, my car "kicked back into gear" and we were able to drive normally. I took the car directly to the dealer. Told them what had happened and asked for a loaner car until they had figured it out. I had the loaner car for about 5 days and the dealership said they couldn't replicate the problem. They told me to try video it if it happens again. I laughed nervously and asked which part they wanted me to video tape while driving??? It has not happened again, but seems to have happened with other Palisades.
Jan 26, 2025
See attached document for complaint
Apr 29, 2024
At approximately 645 this morning my vehicle began hesitating and jerking as I pulled away from a stoplight. Approaching cars from behind nearly impaled me as my vehicle went from 10 mph to 20mh, then quickly decelerated to 10mph without engaging the brake. I turned my hazard lights on and slowly pulled into the closest neighborhood. There, I parked the vehicle, turned off the engine, and restarted the vehicle. The vehicle’s engine sputtered upon restart, the check, engine light came on and a notification (pictured) appeared on the infotainment screen. At 7 AM I called my closest Hyundai dealership to schedule an appointment to address the notification for the check engine, the open recall and routine maintenance. The dealer stated the issue might be the transmission. The powertrain warranty does not cover rental, however they will issue partial reimbursement after rental period. Also, directed to call regarding the warranty while at dealer on Tuesday.
Feb 01, 2024
+ 10 more complaints for this component
SUSPENSION
14 complaints
I am experiencing recurring failure of the rear self-leveling shock absorbers on my 2023 Hyundai Palisade Calligraphy. This is a repeat failure after a warranty repair approximately 10 months ago in which both rear shock absorbers were replaced along with the upper insulators per TSB 22-SS-001H. Current Symptoms: The noise occurs on both sides, primarily at lower speeds (under 20 mph), and is most noticeable when the vehicle is turning and weight transfers off a wheel, or when encountering a series of small, sharp impacts. The noise does not occur consistently with every bump but appears related to suspension unloading. Abnormal "pogo-ing" behavior: On smooth road surfaces at speeds between approximately 5-20 mph (such as in slow traffic on freshly paved roads), the rear of the vehicle exhibits a rapid, repetitive bouncing motion that jolts passengers forward and back. This behavior is pronounced enough that passengers have noticed and questioned it. Symptoms are noticeably worse in cold weather and improve somewhat in warm conditions. The rear suspension feels firmer after the vehicle has sat unused for several days. After regular driving, the suspension becomes softer and more compliant. This is a widely documented problem affecting 2020-2025 Hyundai Palisade models equipped with the Nivomat shocks, per Carscoops Hyundai is aware of the problem. Online forums and complaint databases contain hundreds of similar reports. Many owners report multiple shock replacements under warranty, with some experiencing 3-7 replacements on a single vehicle. The replacement parts appear to be the same design as the original components and fail at similar or accelerated rates. This issue can affect vehicle stability and braking distances, making it a concerning safety issue. I am requesting NHTSA investigate this recurring suspension failure as a safety defect warranting a recall and the development of properly redesigned replacement components for affected vehicles.
Dec 11, 2025
I'm also a victim of Hyundai's defective Rear suspension. Another complain fully encompasses my situation and feelings. I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side and 55367-S8BBO left side. The lower model trim uses a larger coil spring and non-self-leveling shocks, with no issues. The failure happens within just a few thousand miles. Search web forums for Hyundai Palisades and NHTSA you will find hundreds of issues. The model years affected are 2020 through 2025. The 2026 has completely changes the rear suspension setup and eliminated the self-leveling shock. It appears IMO the manufacture is counting on the warranty expiring and or the resale market to correct their problem. Hyundai refuses to recall the vehicles and correct the problem. They will change the shocks with the same faulty product biding their time. The third most common critical reason for a car accident cited in the NHTSA report was a combination of “steering/suspension/transmission/engine-related problems.” This combination category accounted for just 3 percent of the traffic accidents cited in the report. Part of the reason why these mechanical failures are rarely cited as the critical reason for a car accident is that they’re harder to document and identify post-crash. Blown tires & worn brakes are easy to spot, but problems with the suspension caused by wear and tear are harder to sort out from the damage incurred in the crash. Steering and suspension problems can cause a loss of control over your vehicle at inopportune moments. Transmission and engine problems could keep you from being able to accelerate quickly if the need arises—leaving you stranded in an intersection with oncoming traffic and at risk of a car accident.
Oct 17, 2025
I and others have been replacing rear shocks every 10,000 to 20,000 miles due to failure. The upper trim models will use a self-leveling shock in the rear suspension, part number(s) 55367-S8BDO right side and 55367-S8BBO left side. The lower model trim uses a larger coil spring and non-self-leveling shocks, with no issues. The failure happens within just a few thousand miles. Search web forums for Hyundai Palisades and NHTSA you will find hundreds of issues. The model years affected are 2020 through 2025. The 2026 has completely changes the rear suspension setup and eliminated the self-leveling shock. It appears IMO the manufacture is counting on the warranty expiring and or the resale market to correct their problem. Hyundai refuses to recall the vehicles and correct the problem. They will change the shocks with the same faulty product biding their time. The third most common critical reason for a car accident cited in the NHTSA report was a combination of “steering/suspension/transmission/engine-related problems.” This combination category accounted for just 3 percent of the traffic accidents cited in the report. Part of the reason why these mechanical failures are rarely cited as the critical reason for a car accident is that they’re harder to document and identify post-crash. Blown tires & worn brakes are easy to spot, but problems with the suspension caused by wear and tear are harder to sort out from the damage incurred in the crash. Steering and suspension problems can cause a loss of control over your vehicle at inopportune moments. Transmission and engine problems could keep you from being able to accelerate quickly if the need arises—leaving you stranded in an intersection with oncoming traffic and at risk of a car accident. Routine vehicle maintenance is the best way to prevent steering and suspension issues that could contribute to a car crash. The problem still remains Hyundai will NOT change the manner of repair. Need a recall!! Please!
Oct 09, 2025
It's time you finally step up and have Hyundai issue a recall on the rear shocks that fail. The problem is on the upper trim models with self leveling shocks. The shocks fail and will need to be replaced every few thousand miles. The problem exist for years 2020 to 2025. The new models for 2026 Hyundai has completely reworked the rear suspension and no longer uses the self leveling shock. The dealership ADMITS they stock a fair number of shock parts due to the constant failure. Unless you are in the pockets with Hyundai it's time for you NHTSA to make some noise and require a recall...The rear suspension can be corrected with larger coil springs and non-self leveling shocks. I have been through 3 sets of shocks in 25,250 miles. Do you see a problem, or should I call and talk with someone?
Oct 08, 2025
Bumping, Creaking, Popping noise from rear of vehicle, at low speeds (30MPH and under) and when turning. Rear shocks replaced in September 2023 at 10,018 miles; Rear shock mounts replaced in June 2025 and rear shock absorbers replaced in July 2025, at approximately 32,000 miles. Same bumping, creaking, popping noise from rear of vehicle again - Less than 1 month and less than 1,500 miles since rear shock absorbers replaced.
Aug 05, 2025
+ 9 more complaints for this component
VISIBILITY
12 complaints
The contact owns a 2023 Hyundai Palisade. The contact stated while driving on the highway at 65 MPH, the contact heard a sound like a shotgun blast. The contact opened the sunroof shade and saw that the sunroof glass had shattered. The contact started closing the shade and the center glass started collapsing inside the vehicle. No warning light was illuminated. The vehicle was taken to a dealer to be inspected, and the contact was informed that the impact from a rock had caused the sunroof glass to shatter. The contact decided to take the vehicle to another dealer. The local dealer was contacted; however, the vehicle was not repaired. The contact was informed by the second dealer that a claim would be submitted for the failure and the failure would be escalated. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,296.
Jan 16, 2025
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, there was a loud popping sound coming from the roof of the vehicle. The contact drove the vehicle off to the side of the road to inspect the roof and became aware that the center of the sunroof glass had shattered. The contact immediately pulled the shade to prevent glass from falling inside the vehicle. The vehicle was not taken to a dealer; however, the contact called a local dealer to schedule the replacement of the sunroof glass. The dealer advised the contact to schedule an appointment with an automotive glass specialist. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,602.
Sep 27, 2024
Driving on the interstate and sunroof just exploded. Sounded like a shotgun going off. Some glass entered the passenger compartment and went down the back of my sweater. Traffic was light and no other vehicle was close to me. Have only had the vehicle for 11 months and never have opened the sunroof. Dealer was unsure of warranty coverage. I do consider this a safety risk as the sound startled me.
Dec 11, 2023
Windshield cracked
Mar 10, 2023
Sunroof exploded while driving.
Feb 26, 2023
+ 7 more complaints for this component
ENGINE
9 complaints
The first time this happened I was at a light waiting for it to turn green. My car went into a shutdown mode and gave me a message of " Auto Stop is Off. Shift to P or N Start Engine Manually". I tried repeatedly to restart the car after putting it into park, but it wouldn't respond. Finally, after 5 minutes of sitting blocking traffic, the engine started, and I drove away. This has now been happening off and on for 3 days. I cannot be stranded in a 50 mile an hour zone blocking traffic. It's an accident waiting to happen. After doing some research online I discovered this has been happening to Hyundai vehicles of different models for over 8 years! Why has Hyundai not recalled this? I think it's a manipulation to force you into one of their shops. I contacted several Hyundai dealerships to speak with someone who knows of this issue. One service manager told me it sounds like it needs a computer update. I ask the cost, and he said $260 and that does not guarantee it will fix the problem.
Jan 29, 2025
In Snow Mode, I was at a complete stop and then pushed on the gas pedal to go, the car did not accelerate. I pumped the pedal, still nothing. The car moved slowly like it was in neutral, but would not accelerate. I was trying to turn left at an intersection, it was very scary. I could have gotten rear ended or T-boned. The car finally moved when I changed the driving mode to Smart Mode. The exact scenario has happened several times to me and my husband when driving in snow mode. It happens from a full stop.
Jan 28, 2025
Within the first month after the purchase in late August 2022, the car would shake when turning onto road. Depressing the gas peddle did nothing. The speedometer would not go over 20 mph, but the car was not moving, only coasting. The RPM would jump to over 3000 RPM. Again, the car is not moving, only coasting. There was no engine noise, only the sound of the gas pedal hitting the floor. Subsequent pumps of the gas peddle did nothing, but about 20-30 seconds of this behavior, the car would start to kick into Drive. There were no instrument panel alarms, warnings, or lights. By October 2022, the problem occurred every time I drove the car first thing after it had been off for several hours. For the rest of Fall, Winter, and Spring with temperatures under 30 degrees, this problem would occur. I have to use one of 2 highways to leave my home. Both highways were dangerous for this problem. I had to wait for no traffic as far as I could see, but with coasting speeds and no control, it didn't take long for traffic to catch up. In some cases, after a turn onto a highway or 2-lane busy street, there was no where to coast off the road. I used hazard lights a lot, but it was clear that the danger was significant. The third cold weather season is coming soon. The problem will most certainly occur has it has every year since we purchased it. The problem seems to occur at intersections where this is a greater than 5% grade. It does not occur on a flat grade. The dealer tells us that unless their diagnostic equipment from Hyundai USA cannot detect a problem, then they cannot do a repair. Even though the technicians witnessed the problem away from the dealership, they cannot make it fail at the dealership. They want to keep the car for days or weeks, but we've been through this and I turned them down. Hyundai USA keeps telling me to file a claim, which I did. To date, I have not received any further correspondence since I filed it.
Sep 05, 2024
When startin ghte engine of my new 2023 at any temp below 40 degrees there is a loud squeal. Dealer claimed it was the Serpentine belt pre-tensioner. It was not. Many Many Telluride and Palasadie owners have this issue on the forums. Persists every single cold start below 40 for about 10 seconds.
Jan 11, 2024
While driving, the engine suddenly turned off on its own showing a safety alert on dashboard "Engine is off. Shift to P or N." I had to pull the vehicle over with coasting for safety, stop the vehicle, and start the engine again.
Oct 09, 2023
+ 4 more complaints for this component
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
8 complaints
System that malfunctioned was the braking system Safety was risked because vehicle doesn’t stop as it should at low speed below 30mph. Safety of occupants as well pedestrians and other motorists affected. Problem can be reproduced although dealer refused to confirm. I am in the process of getting it confirmed independently. Vehicle and components not inspected by manufacturer, police nor insurance. Although I am in the process of putting an insurance claim in. The issue has been reported and confirmed by several other owners of same make and model and year. No prior warning of issue to it happening. The problem: At low speed below 30mph and braking simultaneously when going over rough ground (non slippery), potholes or in my accident going over a 6” drain to my garage, the ABS kicks in when it shouldn’t and the brake pedal vibrates and the vehicle lurches a bit. The result is that the braking distance increases significantly. I can reproduce the issue in particular roads areas. The accident I had involved when I was parking the car and the drain cover was dislodged at the entrance to the garage. I hit the brakes as usual but the brakes were ineffective and I ended up crashing into my refrigerator and freezer in the garage which took the full brunt of the impact and were damaged. I hardly had any brakes at all and the fridges took the full impact. Luckily it was at low speed. So only the front bumper got cracked and got damaged along with the fridges being fully crushed in. After the incident I was so shocked at what happened and couldn’t believe I lost the brakes so I found that several other owners of the same vehicle has had the same or even severe brake failures. I was able to replicate the problem fairly consistently in certain roads where it was slightly bumpy or rough. I didn’t want to try in my garage for obvious reasons. Furthermore the emergency brakes and collision warning did not activate either.
Aug 12, 2025
ABS kicks on while going slowly over uneven, bumpy roads, or train tracks. The entire car vibrates and I cannot stop the vehicle even when hitting the brake as hard as possible. The car continues forward for a few seconds after causing me to nearly rear-end other vehicles stopped at a red light.
Jun 10, 2025
This is a known issue happening to Palisades and Hyundai isn’t acknowledging the issue. A braking issue has been going on for a while but hadn’t become a safety concern for me until this month. While braking but moving under 10mph, even less, the ABS system will engage without warning when driving over bumps or somewhat uneven road surface. This includes speed bumps. This has happened to me multiple times but never caused me to be in harms way until this month. I was braking for a stop light on a road with numerous small potholes. As I was slowing to stop, the ABS issue occurred. I braked as hard as I could but continued to get the push back/the automatic pumping action of the ABS system and continued moving forward. The car was shaking as well. I continued pushing the brake/attempting to get the brake to engage the entire time, and my car finally stopped, mere inches away from rear ending the car stopped in front of me. I was slowing at a safe distance and would have stopped at more than a safe enough distance away if my car had let me stop. Now I’m deathly afraid of hitting a bump or some sort of uneven road when I need to stop and my car not stopping and hitting someone else, something else, or losing further control of the vehicle. No lights came on or any noises made to indicate a system was activated. My car also didn’t warn me of a possible collision and didn’t stop on its own, as it’s capable of doing. It’s as if the ABS issue overrode everything and my car just wouldn’t brake. I’ve never experienced anything like this with any other vehicle, driving on the same exact roads.
Mar 15, 2025
I received a call but could not make out the name. I was highly disappointed as my car has been with McDonald Hyundai for a week with no resolution and his call was to tell me what they will not do. He could not tell me one Hyundai would do to fix my car. We are extremely frustrated for the below: It has been 1 week and I don't have a resolution I have spent hours away from work trying to solve your problem I bought a Hyundai because we take great care of our cars and drive them forever. We currently own: 2015 Infiniti QX60 - 232,000 miles 2011 BMW 535 - 123,000 miles 2016 Toyota 4Runner - 132,000 This Hyundai replaced a 2013 Ford Explores at 220,000 I bought this for reliability and serviceability, warranty - but the car is not reliable, cannot be serviced and you state can't do under warranty. the car is 14 months old and was bought new The Service Director Kevin at McDonald said he can never guarantee he can fix the issue and said he will never know of unknow issues. Message boards are full with people that have the same exact issue and Hyundai denies this and never finds the issue. Read the links below! "Hello Mr. [XXX] - This is Scott Krencik (McDonald Hyundai Service Director) I have been talking with a Hyundai America case rep regarding your Palisade. The vehicle has aftermarket DLC connections. This is not a warranty repair. I will attach the Hyundai service bulletin that discusses the issues that can happen when stuff is wired in like this. Your best option is to return to the selling dealer and have them put the vehicle back to stock & they should do this for free. Even if I remove it and make repairs, I do not know if there is hidden issues remaining. Please let me know what you would like to do." [XXX] Hyundai Palisade Brake Complaints Review attachment Technician Service bulletin (24-GI-011H) which specifically states: Drivability issues that c INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 29, 2024
I was approaching a stop sign, slowing down to around ~20 mph, then gently applied the brakes. All of a sudden, the car stared to lurch forward and the steering wheel shuddered violently as the ABS braking appeared to kick in. As the brakes were applied, the vehicle kept bouncing forward in spurts rather than stopping and it took almost twice as long to stop than it should have. There was a vehicle in front of me and my vehicle was a foot from rear-ending that car despite me slowing in advance and attempting to brake gently. The collision warning system kicked in and I suspect that the vehicle stopped itself, even though I was firmly holding the brake pedal down. My wife experienced te identical situation a week later, so this is becoming very concerning. A quick search on the internet has revealed that many other 2023 & 2024 model year have experienced the same issues, and apparently Hyundai USA is aware of the issue, but do not have a solution to fix it yet.
Oct 26, 2024
+ 3 more complaints for this component
ELECTRICAL SYSTEM
8 complaints
Was driving vehicle felt a shutter and instrumentation led panel shut off. Radio still works as well as engine
Nov 04, 2024
My 2023 Hyundai Palisade Calligraphy which I bought in July 2023 failed to start in May 2024 inside my house garage. It had an error message of "Check ESC" where ESC stands for electronic stability control. After trying a couple of more times to start it, it completely died. Had it tow to the dealer and after a few days in the dealer, they told me it was a dead battery. The car went from no warnings at all to completely being dead inside my garage. No explanation of why the battery did not warn of any issues or why a "check ESC" warning code was displayed instead of displaying a "low battery" code. A search in the internet shows an unbelievable amount of accounts of these Hyundai Palisades suddenly causing the car to die and an "check ESC" code showing immediately after the car dies down. There has to be issues with these cars bacause this issue seems to be happening very often.
May 18, 2024
cant get a serviced till 2024 so i guess ill burn and die
Sep 21, 2023
Passenger door showing it is open at all times, makes an alert noise while driving. Also can not lock doors because of issue. Can not lock door even when parked and vehicle is off. Brand new car with 1600 miles. And I get door open alerts after I turn the car off
Aug 11, 2023
I purchased my Hyndai Palisade on 06/14/2023 from Temecula Hyundai. We had the car for a week and then the car sat for three days. I went to get in it and found the battery was completely drained. Jump started the car and drove for two days. Going to leave my house and the battery was again drained. Took the car to the dealership and they said I had a bad battery. They replaced it. Took the car home. The following week we had the same issue, drained battery. Took the car back to the dealership. They had the car for two weeks and said a junction box was bad and causing a parasitic drain. They replaced the junction box and we got the car back. Drove the car for a week and went to Laughlin. The car was parked for two days and the car would not start. Completely drained battery. We got the car jump started and drove if for a bit. Parked it and the next morning the battery was again dead. Taking the car back to the dealership again for the third time for the same problem. We believe the car has an electrical defect somewhere causing this. The dealership has had the car more than we have and I have no confidence they will find the problem.
Jul 18, 2023
+ 3 more complaints for this component
STRUCTURE
6 complaints
This is the second time I’ve had this incident. I was driving in the middle of nowhere Texas, no other cars or pedestrians were present. There were no overpasses or construction and out of nowhere. My sunroof exploded at 50 miles an hour. The weather was fair around 60°. This being the second time it had happened. I knew it was a sunroof and did not open the cover to inspect. I pulled over, got out of my car and looked and saw that my sunroof had blown out and upwards. The first time this happened, it was covered with minimal effort. Now that this has happened a second time with the car less than two years old I have to wait for the manufacturer to confirm it will be covered again.
Nov 13, 2025
The sunroof glass shattered on its own without any objects hitting it.
Sep 16, 2025
The sunroof glass exploded while traveling on the highway. The glass panel was closed shut about a minute before the incident. Small and large glass fragments entered the passenger cabin while traveling at highway speed. One large fragment caused a small laceration to the drivers arm. Another fragment struck the vehicle traveling behind and caused minor damage. Other large and small fragments landed on 2nd row passengers. There was no evidence of a foreign object or road debris causing this incident.
Aug 04, 2025
At 40 mph+, the inside of the vehicle sounds like you are in a wind tunnel. The noise is so excessive that it gives you a headache at speeds over 50 mph. The excessive wind noise is coming from the driver’s side.
Aug 16, 2023
WIND NOISE COMING FROM PASSENGER SIDE DOOR/WINDOW WHEN GOING 40+ MPH
Jan 14, 2023
+ 1 more complaint for this component
FORWARD COLLISION AVOIDANCE
5 complaints
Recently, the emergency braking system has been activated without warning on multiple occasions, including while driving on the freeway and local streets, even when no obstacles were present. This unexpected braking could potentially lead to dangerous situations, especially at high speeds. The emergency braking system unexpectedly activates without any obstruction, indicating a possible malfunction with the front sensor or ABS system. The vehicle is available for inspection upon request. The unexpected activation of the emergency braking system, especially at high speeds on highways, poses a significant risk of rear-end collisions, sudden deceleration, and potential accidents involving other vehicles. The issue has been observed but not definitively confirmed or resolved by the Hyundai dealership, which suggested recalibration of the front sensor without assurance of a solution. The vehicle was inspected by a Hyundai dealership but has not been evaluated by other entities like the manufacturer, police, or insurance representatives. The issue occurred suddenly and unpredictably on various occasions. My experience is not an isolated case; I have found numerous reports from other Hyundai Palisade owners who have encountered similar issues, with no definitive solution provided. I urge NHTSA to investigate this issue thoroughly and instruct Hyundai to offer necessary repairs at no cost, given the potential risk to drivers, passengers, and others on the roads.
Oct 31, 2024
On 7/26/2024 vehicle in to dealer because warning light coming on if doing 55-65 mph stating front radar blocked, front safety system disabled. Vehicle at that time had 15,488 miles on it. Told dealer warning light does NOT come on while local driving to stores, for gas etc. Dealer said radar module had damage due to "minor collision". Not so, I am [XXX] uses car for local trips mostly. Contacted service manager at dealer--- Conicelli in Conshohocken PA pursuant to procedure to be followed in Warranty booklet, no relief. He tried to push me to make a claim with my auto carrier which I did not. This is a warranty claim not a collision claim. I then contacted Hyundai direct & they also tried to steer me to a auto collision claim. I declined & filed a claim for ADR with the BBB & it is pending. Going on line I see this appears to be a common complaint with the Hyundai radar module. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 03, 2024
The contact owns a 2023 Hyundai Palisade. The contact stated while driving at approximately 4 MPH as he was turning onto a main road, the vehicle slid on a patch of ice and slid across the roadway. The contact stated he had crashed into the curb on the opposite side of the road with his front passenger side tire and came to a stop. The contact stated that there was no damage, however, the steering wheel was off-center at 45 degree to the left. The contact stated that he could steer the vehicle in a straight line, but the steering wheel was at a 45-degree angle, as if he was turning to the left. The contact stated that after the crash numerous warning lights were illuminated. The contact drove the vehicle to a local dealer who determined that the front passenger side tie rod was bent and that all of the collision sensors and the ABS module and the steering column sensor needed to be replaced. The contact was advised that the advanced collision sensors could not be reset. The right front passenger tie rod had been replaced. The vehicle had been partially repaired. The contact stated that the dealer could not determine why the sensors could not be reset. The vehicle sensor system had not been repaired. The failure mileage was approximately 5,800. The VIN was unavailable.
Dec 14, 2023
This happened several times: When I drive my 2023 Palisade with Speed Limit Assist engaged, the computer frequently out of the blue detects 25 or 30-mile speed limited signs that are not there and abruptly changes the speed down to 25 or 30 miles per hour. This has nearly caused two accidents as I was driving with 60 miles per hour and the Palisade suddenly slowed down to 30 miles per hour and drivers were only narrowly able to avoid hitting the rear of my car. This is dangerous and needs to be addressed before someone gets hurt or killed. I will report this one NHTSA and Consumer Reports. Please get back with me as soon as possible. I reported this to Hyundai as well. Case number: 22178478
Nov 28, 2023
On four separate occasions, the forward collision assist turned on when a car in front of my car has moved over into a turning lane and they slow down. The car aggressively brakes, and on two occasions has come to a complete stop in the middle of the road, not allowing me to move the car until the warning goes away. I was nearly rear ended on two occasions because of the cars sudden aggressive braking. I called the Dealer service number department and they told me they wouldn’t be able to diagnose the issue without trying to reproduce the issue which neither they nor I felt comfortable with. With the exception of the warning coming on during the event, there are no other warnings visible and the car returns to normal once it figures out there was no collision.
Aug 09, 2023
UNKNOWN OR OTHER,VISIBILITY
5 complaints
The back seat windows r very cloudy. When super sunny sometimes hard to see things.
May 02, 2024
We heard a very loud gunshot noise on 2023-10-20 while traveling on the I40 during a weekend road trip. We immediately got off the upcoming exit to inspect the tires for a blowout and other vehicle issues, however no issues were seen. No 18 wheelers or construction vehicles were near us at the time of the event. Later on we kept hearing a rattling sound that was baffling. The shattered moonroof was discovered when the shade was slightly cracked when inspecting the culprit of the rattling noise. I immediately closed the cracked moonroof shade and checked the top of the vehicle to discover a huge hole in the moonroof. Thankfully the sunshade protected us from the shattered glass and no one was hurt. The vehicle was taken to the dealership upon returning home on 2023-10-23 for an inspection and they observed it appeared that the moonroof blew out (up position). The dealership will be covering the replacement of the moonroof under warranty.
Nov 02, 2023
Rear door windows are hazy, foggy and are a safety issue in both daytime and evening due to poor visibility. Hyundai issued a TSB #23-BD-001H. I am requesting windows be replaced and Hyundai has rejected my request. My case number with Hyundai is #21440910 Thanks
Jun 29, 2023
Brand new 2023 Palisade with rear windows hazy, causing poor visibility.
May 28, 2023
Our sunroof exploded today (May 8, 2023) with no warning while sitting at a red light. Nothing hit the glass. Luckily the shade was pulled closed so no glass fell on us. It was a loud explosion. The car was taken to the dealer, Jenkins Hyundai in Leesburg FL.
May 08, 2023
VISIBILITY/WIPER,VISIBILITY
5 complaints
2nd row driver and passenger windows are hazy with acoustic glass
Aug 19, 2023
Rear passenger door windows are hazy despite cleaning with multiple products and obscure visibility.
Jul 05, 2023
Both LR and RR door windows are Smoky, Foggy, Hazy at all times but when exposed to direct sunlight are a safety hazard and need to be replaced. Hyundai provided me with a TSB #23-BD-001H. It states the FMVSS are meet. I strongly disagree with this TSB. The TSB also stated on CERTAIN 2023 MY Palisades. My question is if it meets or exceeds FMVSS then why isn’t that why on all 2023 Palisades not just CERTAIN ones??
Jun 12, 2023
The rear passenger windows have a cloudy / hazy look to them, making it difficult to see out at certain times. This is a known defect on the 2023 Palisade models. This defect is between the glass panels. It is not a film tint.
Jun 11, 2023
Second row windows are extremely hazy and make it difficult to see out of (especially in direct sunlight). Spoke with my dealership regarding this (Southern Team Auto in Roanoke, VA) and was told that they hadn't heard anything from Hyundai on it so there was nothing they could do.
Jan 24, 2023
STEERING
4 complaints
When turning the wheel at low speeds the steering wheel suddenly hits something like a steel wall and sometimes huts the wrist of the driver. it feels like a piece of steel blocking the rotation of the steering wheel. This happens now on a regular basis. Dealership can't remedy the situation and refuses to contact corporate technical dept for a remedy.
Nov 08, 2025
Steering does a loud thud as if you have hit a curb when you are starting to move the car when auto start stop is engaged. does not do it when at speed but does it on every signal stop and go making a turn.
Apr 21, 2025
Steering locked up while 5 items came across dashboard triggering the red triangle with exclamation! In it. Stopped car shut off for a couple minutes and it seemed to reset but in the last 10 miles driving has happened 5 times 4 driving and 1 on start up and could not get out of parking spot. Each time shut car off and able to reset.Have an appointment on May 28 with dealer. Forum info says corporate has found this this to be loose ground wire. Repair requires removing dashboard. Giving dealership a shot to straighten out. If is there a repeat will be initiating a claim under Lemon Law.
May 07, 2024
The problem I am experiencing with my 2023 Hyundai Palisade is that the vehicle consistently drifts or steers towards the right side while driving. This occurs even when I attempt to keep the steering wheel straight and maintain a straight-line path on the road
Oct 25, 2023
POWER TRAIN,ENGINE
4 complaints
Took vehicle in for routine maintenance and first I was told my engine is misfiring. They replaced injector and then told me my engine is blown. Engine is on back order for 3+ months
Mar 30, 2024
Just hit 5000 miles 2023 Hyundai Palisade Calligraphy. Got my first oil change a couple hundred miles ago, car has been good. FWD model. 49 degrees outside. I was driving to work and the car suddenly lost all power, i was pushing accelerator further because the car was not moving and nothing. RPMS didnt move or anything. Coasted to the side, turned it off, restarted the car and continued to work. NO CEL.Taking it to dealership Monday Jan. 22, 2024. THIS WAS SCARY.
Jan 17, 2024
Vehicle loses power during driving and unable to accelerate further. It slows down by itself and nearly stops on the highway. This has happened at least three times and almost caused an accident. Took it to a Hyundai dealership and was told it was fixed just to experience a similar problem the next day. They gave me a rental Hyundai Santa Fe and I experienced the same issue with loss of acceleration power and vehicle slowly down despite trying to accelerate.
Jan 07, 2024
My wife was merging on a freeway overpass and slammed her foot into the gas peddle for a few seconds to accelerate for the merging. Her speed of travel was around 75MPH when she put her foot into it. After reaching around 82MPH she released the gas peddle for the merger. The auto's RMP shot up to around 5K and maintained the high rpm for around 5-6 sec after she released the peddle. During these few seconds the car maintained the high rate of speed and the motor was very loud. My wife pumped the gas peddle twice in rapid succession and the RPM's the wend back down and the car returned to its normal operation. Questions from above: The component was the engine: A loud revving sound and indicated by the tac hitting 5K RPM after the the gas petal was released. This was the first indecent and if repeated, we will file another report. It has not been reported to or confirmed by any dealer or independent service center. The component has not been inspected. Due to this being the first occurrence the exact competent causing the issue would be unknown. There were not warning lamps, messages or other symptoms prior or post issue.
Sep 06, 2023
UNKNOWN OR OTHER,VISIBILITY/WIPER
4 complaints
Windshield and rear windows aren't clear. Very Hazy and blurry at nights Wind noise coming from passenger side door/window
Jan 21, 2023
The second row windows are not clear and are hazy. It is affecting visibility.
Oct 30, 2022
The rear door glass is hazy and hard to see through. When driving you need to view out those windows when merging. This is a safety concern.
Oct 06, 2022
Passengers window s has a hazy white film problem. Not clear tint. Fault in tint
Oct 06, 2022
VEHICLE SPEED CONTROL,ENGINE
3 complaints
[XXX] at [XXX] (Palisade was in SMART mode). I made a U-Turn and coming out of the turn I stepped in the gas and nothing happened; however, the engine was racing and held steady at 3,000 RPMs. The vehicle did NOT respond after multiple attempts at stepping on the gas pedal or simply stepping off the gas pedal - the engine/transmission was racing loud at 3,000 RPMs for about 7-10 seconds until the vehicle corrected itself. This is obviously a safety issue since I had no ability to accelerate and could have been rear-ended. I went to AutoZone and ran OBD diagnostics and nothing showed up. I then made appt at Dealership with the description above and they recorded the incident as "a hesitation issue", then said it was due to the Auto-Start being on! WHAT!? I was not happy and made them read the description AGAIN and now writing this NHTSA safety issue. I feel like they purposely mis-recorded the issue and tried to send me on my way. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 23, 2025
This incident occured on 4-2-2024, while driving to the doctor with my newborn daughter. Our 2023 Hyundai Palisade Limited did not respond/accelerate/move when pressing on the gas pedal. The engine/transmission seemed to malfunction when trying to pull off from a green traffic light. There was loss of power and the palisade would not move. This vehicle was purchased brand new and it is a serious safety concern that the vehicle can malfunction when attempting to accelerate.
Apr 04, 2024
The vehicle is shutting off while in transit. All warning lights come on and the parking break engages. Dealership says no error codes recorded and can’t recreate. Issue captured on video.
Dec 09, 2022
VEHICLE SPEED CONTROL
3 complaints
Sporadically, when in snow mode, the car refuses to accelerate at all. Moderate pressing of the gas pedal or completely flooring it, the car will not respond and accelerate. The only way to fix this is to change it out of snow mode. This does not happen 100% of the time when in snow mode. It is sporadic. This has happened multiple times to me and it always seems to occur when in the middle of making a turn, while accelerating, while in snow mode. The car will accelerate to about 25 or 30 mph and then all power is completely lost. The tachometer does not show any change and the gauge that shows acceleration power being sent to the individual wheels, at 0. This is extremely dangerous and has almost caused me to get in multiple accidents.
Oct 16, 2024
I was operating the vehicle in “snow” mode. I had made a stop and attempted to turn onto the highway. The vehicle started off ok it seemed for conditions but when I went to accelerate the vehicle had no power despite pushing all the way down on the peddle. The vehicle continued to slow as I was trying to get pulled over and figure out what was going on. We maybe made it 50 yards max before the car was at almost a full stop. Suddenly the acceleration kicked back in and we were able to go. The car acted like the bumper cars at the fair where you can’t go at all and then suddenly the power kicks in. Luckily there was no traffic coming behind me otherwise we could have been rear ended at highway speeds. VERY unsafe condition and someone could easily be injured or killed because of this if they were to get hit. Had I been turning left I might not have even made it across the road
Jan 16, 2024
WHEN USING THE STEERING WHEEL PADDLES TO MANUALLY SHIFT GEARS WHILE DRIVING ROADS IN HILLS, THE VEHICLE WILL LOSE POWER AND SLOW DOWN. HAVE TO PULL OVER AND SHUT OFF ENGINE. ON ENGINE RESTART, ENGINE POWER IS BACK AND PROBLEM IS RESOLVED.
Sep 12, 2023
SERVICE BRAKES, HYDRAULIC
3 complaints
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving 5 MPH – 10 MPH, the brake pedal was depressed but the vehicle failed to respond as needed. The contact stated that the failure recurred daily, causing him to almost rear-end other vehicles. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
Jun 13, 2024
The contact owns a 2023 Hyundai Palisade. The contact stated that while in stop-and-go traffic, the brake pedal was depressed and was abnormally stiff. As a result, the vehicle failed to come to a complete stop and crashed into another vehicle. The "Critical Forward Safety functions are limited" and "Radar blocked." warning messages were displayed on the instrument panel. The air bags did not deploy. A police report was filed and there were no injuries reported. A dealer was contacted and referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that a packet would be mailed and needed to be completed on the incident. The contact was then informed that based on the information in the packet, an investigator may reach out to the contact within six to eight weeks to inspect the vehicle. The vehicle was later taken to a dealer where an inspection was performed however the failure was not determined. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V415000(Service Brakes, Hydraulics). The failure mileage was approximately 3,550.
May 30, 2024
The contact owns a 2023 Hyundai Palisade. The contact stated while driving 15 MPH and depressing the brake pedal, the vehicle failed to stop immediately. The contact stated no warning light was illuminated. The contact depressed the brake pedal forcefully to the floor and was able to stop the vehicle. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 23V415000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,000.
Jul 31, 2023
WHEELS
3 complaints
The TPMS does not alert at the required safety standard of 25% or the recommended PSI. The recommended PSI for the 2023 Palisade is 35. 25% drop would be 26.25. Even driving on 26PSI can be potentially deadly depending on how worn your tires are. I have found my tires at 27-28 PSI at least 3 times since purchasing the vehicle with no alert. The dealership tested what PSI sets off the TPMS warning light to make sure it does trigger a warning, and it was 25 PSI. They said they tested a few other palisades they had on lot currently and all were triggered at 25 PSI. This is unacceptable! Driving a heavier SUV, they should be required to trigger a warning at 5 PSI dip to avoid excessive low-pressure tire wear and dangerous driving conditions. These are family vehicles carrying children.
Feb 20, 2024
Since brand new the TPMS has not alerted to low tire pressure. 3 times I have caught the tires at 27.5PSI without a warning light. Between that and a suspension problem that causes the car to pull to the right even after 2 all-wheel alignments, my tires have around 6-8/32 tread left after 11,000 miles and 1.5 years.
Feb 16, 2024
driving home from the dealer on day of purchase, Tire Pressure Monitoring System failure showed intermittently. vehicle had 7 miles at purchase and less than 50 miles before first failure warning.
Oct 30, 2022
EXTERIOR LIGHTING
2 complaints
The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part for the headlight was $1500. I looked inside the headlight and their are packages of Dri-eaz to absorb the condensation. Since these packages will only absorb for a limited time the issue appears will only get worse and the Manufacture must have know of this issue.
Dec 04, 2025
While driving in the rain with the headlights on the moisture got inside the headlights covering the light output and making harder to see at night specially while it rains. Safety visibility concerns and moisture will decrease the life of the headlamps.
Jul 25, 2024
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
2 complaints
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.
Aug 29, 2025
I have lost all confidence in this vehicle and my family, and I are scared to drive in (especially my 5 year old daughter). The mechanical failures that were experienced during these events were intense and life risking. During the first incident the vehicle brakes engaged while driving and caused the vehicle to stall in the middle of an intersection while turning left to enter highway, numerous vehicles were traveling in opposite direction and could have resulted in head on collision. No systems worked during this event, neither the horn nor the headlights worked to signal other vehicles of problem. Had to slam on the gas, which led to violent vehicle take off, that jolted my daughter around in her car seat and narrowly avoided collision with other vehicles. That was on [XXX], and similar events happened on [XXX] and [XXX]. Video and pictures of event were taken as they occurred on [XXX] event. Claim (Case#: XXX) was opened with Hyundai Consumer Affairs on [XXX]. All videos and pictures were shared on multiple occasions with Hyundai Team. Hyundai refused to repurchase the vehicle under Lemon Law provisions and cited that the issue didn’t start until the [XXX] event, which exceeds the 12-month statute. However, the issues started in Aug of 2023 and the dealer service records clearly document this. Hyundai insists that since they could not replicate the issue it didn’t start until Feb 1, when they were able to replicate. I don’t agree with this view and should not be penalized because of Hyundai’s technical limitations. Furthermore, they were perfectly fine with using my family as Guinee Pigs as they instructed me to continue driving the car and bring it when it happened again. Completely dismissing the gravity and potential consequences of the events, as described above, that took place on [XXX]. This vehicle has proven to have major malfunctions and should be removed from circulation immediately. Hyundai claims the issues have INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 04, 2024
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
On [XXX] the engine light went on my 2023 Hyundai palisade SUV. Immediately I drove over the Hyundai dealership to try to find out what the problem was. On my way there, the light remained on, and the car kept making movements as if it was going to turn off, I could barely make the speed increase as I was driving. I went to Healey Hyundai located at 794 Route 52 Fishkill Ny 12524 phone number 845 831 1090 . In spite, the car light on and the issues they refused to attend the car and asked me to go back Monday morning, which I did , same issued on my way there, and I arrived there with the engine light on , service advisor Rasheena M Dyer , took the car, saw the light on, took pictures and asked me to wait for the mechanic to review the car. After two hours the service advisor, said “ there’s nothing we could do, or anything could do, the car is misfiring and anything could be causing the car to misfired, the mechanic don’t see the light right now, therefore, we can’t diagnose anything, but the car is misfiring “. I replied:” my car is under 50,000 miles and under manufacturer warranty, can you give me a rental, while you fixed the engine problem, I have 5 children , how can I drive around with my kids with an engine light on and the issues is giving me”, she replied: we won’t give you a rental because we don’t know what the problem is , ( although they know and said the car motor is misfiring )unless you pay $200 dollars . They sent me away with the engine light on, and the car making sounds and movements as if is going to go off anytime . Hyundai refused to help me although the engine lights are on and my car is still under warranty. I took the car that same day to Monro auto service at 64 north plank road ,Newburgh Ny 12550, and the checked the car and confirmed that there’s nothing wrong with the oil, or filters as the dealership try to implied , is an engine-firing problem that again, Hyundai dealership refuses to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 04, 2025
First issue was engine misfire and loss of power while on the highway in the middle of no where. Car eventually died and was restarted. It happened twice at around 1700 miles on the odometer. Second issue is when the rear panoramic sunroof spontaneously exploded. I’m very thankful my daughter was not in the rear seat, as this happened while driving normal speeds. Sounded like gun shot. The sunroof spontaneously combusting seems to be a problem dating back to 2018 according to other reports online. Mine is a 2023.
Aug 16, 2023
UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
I noticed my right rear tire skidded on the road when I turned. Went to dealer. They didn't find anything. Leaving a drive through once I hit the other road crossing my tire did the same. It felt like the break was not releasing. Yesterday leaving my driveway we slowed down and both rear tires felt like you were dribbling a ball. As if the breaks were going on and off. It was less than 15 seconds but it was scary. I read an article where in other states other Palisades are having the same issue and they were not repaired. It has to do with the abs per the article. No warning signs pop up on my dashboard. I'm glad I don't drive fast. I'm worried something worse can happen. I did not report to police there was no accident.
Jun 26, 2025
Over sensitive ABS when going over bums or bumpy roads the breaks get really hard , makes a loud cranking noise and break peddle starts shaking really bad unable to bring the car to a complete stop I’ve taken it in and they said they couldn't mimic that reaction. It feels very unsafe specially when you have little kids in they car.
Aug 27, 2024
SEATS
2 complaints
2023 Hyundai Palisade Calligraphy is on it's 2nd trip into the shop to fix the driver-side righthand upright bolster. It fails to inflate properly both with manual adjustment and after 80mph as it's designed to do.
Feb 16, 2024
After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be killed by a seat that just slides back and forth with nothing stopping forward or rear movement other than my drivers seat or the rear 3rd row seat. I'm pretty sure in an event of an accident forward motion to that degree would probably cause severe if not deadly injures. I currently have no use of my LS middle seat or my third row due to a ratchet strap holding the seat from plunging into my back when i brake. (Using the child restraint tether points on the back of the seats). Vehicle is avaliable for inspection if needed.
Aug 10, 2022
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
HYUNDAI PALISADE 2023 ENGINE STALLING / WON'T ACCELERATE IN SNOW/ICY ROADS. I have now experienced this engine stalling issue several time on my Hyundai Palisade Calligraphy 2023. It has only happened in "snow mode" so far. The car basically dies, no acceleration, no matter how hard you accelerate or floor it. I called the dealership named "Great Lakes Hyundai" in Dublin, Ohio and they said they basically can't do anything since this issue is intermittent. I will be filling a complaint with NHTSA and other state and regulatory agencies. Hyundai needs to fix this issue before people start dying on the snowy/icy roads. These are expensive cars and should not be dying on the roads like this, plus this is a very dangerous situation where the car just dies and does not respond to acceleration. No warning lights of any kind display on the dashboard. You put car in "ECO Mode", it starts driving. The car never lose traction when this issue occurs. Doing some research online, seems like lots of other Hyundai palisade and kia telluride owners are experiencing this issue and Hyundai/kia are not doing anything to remedy this issue. Here are some threads/forums for reference: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 17, 2024
Received this message “A possible condition with your Engine Control System Ha’s been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment.” at only 2,153 miles on my new 2023 Hyundai Palisade Calligraphy.
Jul 08, 2023
ELECTRICAL SYSTEM,ENGINE
2 complaints
1. A. Dashboard digital display fades to black. Inability to see speed, meters, gauges, and malfunction graphics on the instrument cluster display. B. When phone charging through console USB port, the entire center console heats up excessively and smells like burning plastic; wiring. Stopped using center USB port to eliminate issue. C. When car put into Drive or Reverse from Park, loud clunking lurch occurs. When stopped at light and the stop idle engaged, the car lurches and makes loud clunking noise. Transmission seems to shift erratically. Turn the stop idle function off every time to avoid issue. 2. A. Dash display going black on highway is a huge safety risk not being able to see any important meters; gauges; warning graphics. The last time it occurred on the freeway going through Camp Pendleton and was frightening. It did come back on once I exited freeway. B. The console heating up was unsafe since it burned my hands to the touch. The sides and underneath area were all excessively heated and the burnt smell was an indication something electrically was malfunctioning. I stopped using the USB port on the console however, that does not eliminate the fact of some sort of electronic defect. C. There is something malfunctioning with the transmission shifting erratically and the stop idle defect. 3. Auto Nation Carlsbad Hyundai service could not duplicate issues driving locally or find any codes showing malfunctions. There is a recall that does not have a remedy that may be affecting the circuitry control system. I do not want to drive the vehicle and feel it's unsafe. 4. I have reported the issue to Hyundai Customer Care. There is a case on it. However, it's been two weeks with no response. Probably overwhelmed. They are very courteous and the General Manager at Carlsbad Hyundai dealer has been helpful providing a loaner. 5. No warning lights. Just fade to black. Increases on freeway after 45 min driving high speed.
Aug 30, 2023
Car only has 1400 miles on it and is brand new. The engine for the car wont start when utilizing the push button within the car or app. The engine will only start by using the key fob. Initially we thought it was the battery, but after being able to turn the car on from the key fob, it was confirmed it was not the battery. Additionally, the car will randomly shut off when it is on. You can be driving the car and it will just shut off. The dealer service group upon initial drop off said they had never seen this before, but then they said it might relate to the push button and push transmission gears on the car, as they had seen this before on some of the newer hyundai models, just never the Palisade. They made it sound like the technology that is behind the push transmission and push button start is the same, and that is where the problem lies.
Jul 18, 2023
UNKNOWN OR OTHER,ENGINE
1 complaint
I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.
Dec 03, 2025
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
The steering wheel locks briefly when the Idle Stop and Go (ISG) system restarts the vehicle. This happens intermittently, about 50% of the time. It has affected the ability to steer the vehicle properly when turning at a traffic light after the ISG system has initiated an engine shutdown and subsequent restart. This issue has been reported to our local dealership, but the technicians were not able to reproduce the issue. We have also experienced a complete loss of electrical power in the vehicle with the ISG system a few times. Unfortunately, there is no way to permanently deactivate the ISG system; the auto stop button must be pressed every time the vehicle is used to deactivate it for that trip.
Nov 22, 2025
STEERING,SERVICE BRAKES
1 complaint
We were almost in a major accident with 6 passengers in our 2023 Hyundai Palisade. On Wednesday, Oct 1, 2025 we were driving our Palisade to McDonalds off Highway 98 (Navarre Parkway). Please see pics. When we left McDonalds we went on a side road to enter Highway 98. Now on this side road (see pictures) there is some type of metal grate in between the road...well when we went over the grate approaching the stop sign the Palisade went into an immediate violent shudder and there was no control of the vehicle as it felt it was shut down even though I could tell it was on by the interior lights on the gauges. I had absolutely no control of the vehicle. Yes, I was the one driving. I could not brake and the Palisade continue to roll past the stop sign onto Highway 98 with on coming traffic. I couldn't even steer the car because its as though the car had no power. It was totally dead. With my foot pressed hard on the brakes that still did not work I tried to start the car and then it came on. My wife has told me that she experienced this issue at least six times passing this same road and others similar to it. This was the first time I experienced it and we were lucky we were not hit by oncoming traffic. Again, no brakes, no steering control. We were traveling at a slow speed as we were approaching the stop sign on that road with the metal grate, maybe 5 mph or less, but as soon as we went over the grates...all control of the Palisade was lost. Please advise us what to do...as I said we almost had a major accident with 6 passengers because the Palisade did not function as it was designed to do.
Oct 06, 2025
SEATS,EQUIPMENT
1 complaint
The contact owns a 2023 Hyundai Palisade. The contact stated that while reversing out of the garage, the powered front driver's seat suddenly began to move backwards, and the contact was unable to reach the brake pedal to stop the vehicle. The powered seat then moved forward, causing the seat belt to tighten around the waist of the driver. The contact was able to put the vehicle in park and stopped the vehicle. During the failure, no injuries were reported. Also, the contact indicated that previously, while driving at an undisclosed speed, a message was displayed that the vehicle was driving the wrong way. The contact stated that the failure occurred while driving down a dark and unfamiliar road. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 10,000.
Sep 24, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
My vehicle has an issue with the anti lock braking system on uneven surfaces. On several occasions since buying the vehicle earlier this year, I've observed the issue of chattering or severe on-off reaction of the ABS to gradual braking onnuneven surfaces. I have not had the issue verified by a dealer yet, but plan to soon. The malfunction has extended stopping distances significantly. I have not noticed warning lights during or after the malfunction, likely because I'm focused on safely bringing the vehicle to a stop during the malfunction. My vehicle can be made available for inspection.
Sep 20, 2025
SUSPENSION,UNKNOWN OR OTHER
1 complaint
Leased vehicle in 2023 after a few months rear suspension was giving problems after a year of ignoring claims they saw the rear bushings were out. They changed it and after a few months again the problem came back more permanent. They admitted the part was faulty. Change the suspension and now it sounds like a space ship when breaking. Went in for 30k maintenance and now the ac vents sound like a plane. Two days later after a storm I see the roof is leaking and rear sunroof is also leaking. Since the near three year ownership it has been problem after problem not cause by me but by poor quality management at the dealer.
Sep 07, 2025
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
We purchased this car new around June 2023 from a local Hyundai dealer. The car has been regularly maintained (at the dealer) and only has 20,000 miles approximately. In April of this year, my wife was drive on a very busy highway and suddenly all of the warning lights came on the dashboard and the car shuddered to a very rapid stop. She was lucky to pull off the road or it would have been serious. We got it into the dealer and they called a few days later to say it was fixed. Unfortunately, it was not. It happened again on June 20th this year. We had it towed back to the dealer. It has been there since (today is August 5th). They claim they cannot locate the issue and have been working with Hyundai Motor to troubleshoot. I filed a complaint with Hyundai (and really no assistance offered). Last week, they told us it was repaired and to come get it. My wife barely made it out of the lot before it did the same and came to a sudden stop. Not sure if this is happening to other Hyundai vehicles but this is certainly a dangerous situation... and the fact that they cannot determine the cause or how to fix, we are very concerned.
Aug 05, 2025
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
I recently purchased a Hyundai vehicle and discovered that the previous owner still has full access to the vehicle’s Bluelink system. This includes remote start/stop, vehicle tracking, horn/lights, and other controls. Despite contacting Hyundai support and proving ownership, they still have not revoked or disabled this access. I am unable to override or reset the system myself. This poses a serious safety concern, because an unauthorized individual can: •Remotely disable the vehicle while in motion or parked, •Track my exact real-time location, or •Manipulate vehicle functions without my knowledge or consent. This is not a one-off issue. Hyundai has no effective system in place to guarantee owner control or revoke prior access, which leaves other buyers vulnerable too. This constitutes a design flaw in connected vehicle control systems, not just an isolated customer service problem.
Jul 08, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
Driving with adaptive cruise control engaged in 45mph zone. Without intervention the cruise setting jumped to 90mph. I was able to press the pause bar to cancel it. Next I was able to re engage cruise normally without a repeat issue. There's been no outside inspection, or assessment. So far it's happened only once. The runaway speed was controllable. We're driving with extra care.
Oct 06, 2024
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
I was driving about 40mph on a sunny, dry day, and approached a red light. I depressed the brake, and rather than stopping, the brake vibrated and the car continued to coast an additional 2 car lengths. On a second occasion, about 2 months later, I was driving about 25mph on a sunny, dry day, and I came to an intersection. I applied the brake, and again, rather than stopping, the brake vibrated and the car coasted into the intersection. There was a car coming, so I had to honk the horn repeatedly to alert the other driver that my car was not stopping. I took the car to the dealership. They have been unable to reproduce the problem, so they insist that nothing has happened and they want me to take the car back.
Sep 30, 2024
POWER TRAIN,SERVICE BRAKES
1 complaint
When applying the brakes at slower speeds the over-sensitive ABS violently activates causing temporary brake loss and shaking of the vehicle. This has been addressed at Hyundai dealership and symptoms were confirmed from the service advisor. I was told that this isn’t normal operation per Hyundai. Regarding another issue. The transmission will shutter combined with 3-5 second delay when up-shifting during acceleration. I was told by Hyundai dealership that is also “normal”. If this is “normal” then why has this concern just started developing. If this is normal, why hasn’t this transmission done it from day one when we purchased the car. We are not happy Hyundai’s attempt to sell us on this falsehood! These are definitely safety concerns and should be addressed.
Sep 27, 2024
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
The ABS braking problem has not been mentioned to Hyundai or any other company or organization to date as it was just recently experienced. I recently put unscreened millings on the road end of my gravel driveway. When coming to a slow stop before entering the public road I now experience the brake vibration or chattering with deminished braking responce. Fortunately, I have not experienced this while driving on a public road in 35,000 miles.
Sep 14, 2024
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
Was driving on the freeway today when I heard a crazy exploding sound. I thought it was a gunshot. Then I heard stuff falling off the roof of my car. Apparently my sunroof spontaneously exploded which was Terrifying!!!
Sep 13, 2024
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
While driving at slow speed I took my foot off the gas and applied pressure to the brake pedal. The brakes did not work properly; the brakes engaged and disengaged multiple times and the car continued to lurch forward almost resulting in a collision. This is a critical failure of the braking system and is extremely unsafe. In this scenario, I could have hit the car in front of me. Had I been approaching an intersection, I could have been in a severe collision. I brought the car to the dealership and they could not replicate the issue. They inspected the vehicle and did not provide any information on what could have caused the issue. No component was identified as the cause of the problem. No warning lamps were on prior to or after the incident. During the incident, I was not looking at my dashboard; I was trying to not hit the vehicle in front of me. The car has under 20,000 miles and has been driven for just over a year.
Aug 18, 2024
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Pushing start button vehicle would crank but engine would not start. Had to turn off and restart. No check engine light. I have recently learned that this is happening to other Palisade owners with 23 and 24 model year.
Jul 24, 2024
STRUCTURE,UNKNOWN OR OTHER
1 complaint
While driving to our vacation destination, we head a very loud pop from the roof area. We found a place to pull over and realized that there was a huge hole in our sunroof glass. Nothing hit the car while driving, it just spontaneously exploded upward and shattered the area around it. There was broken glass all over the sunroof area. Nothing had come into contact with it. It just exploded upward and shattered.
Jul 14, 2024
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
I was slowing down approaching an intersection with cars already at a full stop up ahead. I was braking to slow down in preparation to stop. As I got closer, I drove over railroad tracks and felt the brake pedal begin to vibrate like the automatic emergency braking system kicked in. With my foot still on the brake, the car continued forward without any additional decrease in speed. I pushed my foot down as hard as I could and the car stopped inches from the car in front of me. I’m not sure if me pressing on the brake more even did anything or if some other collision avoidance system in the car stopped it before colliding with the car in front of me. There was beeping and the display switched to show cameras in front of the car, which happens when getting close to something while parking, etc. Luckily I was slowing and not at a high rate of speed. If I had hit the car ahead of me, there would have been damage but not major. What if I was going faster when this occurred? Or if I was braking for a person or bike? Or if it was collision avoidance that actually stopped the car here but I was the first car stopping in the intersection and couldn’t stop.
May 31, 2024
STEERING,STRUCTURE,SERVICE BRAKES
1 complaint
My brakes stop working anytime I drive over lose gravel and brake or over speed bumps. It will vibrate. And skid. I have taken it in 5 times and they said it’s normal I owned 5 cars and none of them are like this.
May 02, 2024
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
Major safety concern with vehicle stalling, having no power, not moving mainly in Snow Mode. The first month of purchase the car stalled, had no power, would not move in Comfort Mode. My Husband was driving and I thought it was a weird fluke or something. Then it happened driving up the hill to our house several times over the past year. That was annoying enough and THEN it snowed last week, roads were snow packed and icy. I was headed to work, had car in snow mode, attempted to pull out into traffic (thankfully with a whole lot of room between me and oncoming traffic!) and the car would NOT move. It literally stalled/lagged and would not go. I was almost read ended on a highway!!! This is not ok! I took the Palisade into the Dealership to look at/test and they "could not get it to replicate the issue". I also submitted a complaint to Hyundai Corporate, and after speaking with a Case Manager several times over the phone and via email - including sending them recorded video documentation of the issues, Hyundai determined that they would do nothing about this and would not even purchase the vehicle back. They could care less that a vehicle they produced is causing major safety issues for the public. I am beyond irate! We way overpaid for this car ("high demand" at the time of purchase) - $15,000 down, and because Hyundai does not care about their product, we just traded the vehicle in to get rid of it and had to pay an additional $7,000 out of pocket. There are literally NO WORDS!!! My families safety is worth more than the money we lost out on with that awful vehicle.
Apr 10, 2024
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
Air bag light will intermittently turn on in the digital cluster while driving.
Mar 16, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Feb 04, 2024
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The contact owns a 2023 Hyundai Palisade. The contact stated that while depressing the brake pedal, the vehicle continued to surge forward. The contact stated that the failure had occurred on several occasions while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 16,000.
Feb 02, 2024
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
1 complaint
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn’t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn’t work at all and doesn’t connect to hyundai blue link . I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn’t fix the problem and I went to the dealership and their service dept and they couldn’t fix the issue . This is a brand new car that the blue link inside it doesn’t work at all and I paid for 3 years service .i push the blue link butto then it connects then it ends with no ring tone and no one on the other side . It keeps disconnecting and fails to connect me to blue link . This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong
Feb 01, 2024
STEERING,WHEELS,SERVICE BRAKES
1 complaint
Car brakes try to lock when going over certain potholes or speed bumps and brakes seem faulty
Dec 18, 2023
UNKNOWN OR OTHER,ELECTRICAL SYSTEM
1 complaint
1) Drivers seat moves while driving. 2) Seat positioning failure. Failure causes seat to move back increasing length from pedals. Made it harder to reach the gas and brake pedal. Unsafe to drive while seat in motion. 3) Problem was reproduced by dealer. 4) No warning or error messages prior to failure. 5) Dealership and Tech support unable to fix problem with multiple attempts.
Nov 26, 2023
UNKNOWN OR OTHER,SERVICE BRAKES,SUSPENSION
1 complaint
When applying the brakes if you hit a bump in the road the front end of the vehicle shakes violently and does not stop, lunges car forward
Oct 17, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
On three separate occasions while driving the car has shut off while driving. The car and dashboard completely shut off, as well as the radio. This is while driving! The car was in drive and then just shut off with no warning or indication. I've taken the car to be seen by a Hyundai Mechanic and the car had a starter replacement. Yet, the issue has continued. This has put my safety and the safety of others at risk as the car cuts off mid-traffic. I am no longer able to brake or accelerate. The check-ESC message comes up when attempting to restart, but there is no warning or indication that comes on before the vehicle completely shuts down. I feel extremely unsafe. The dealership says it is hard to see codes because this happens mid-drive. Multiple Hyundai Owners, specifically 2023 Palisade Model owners have posted and reported this issue to corporate.
Sep 23, 2023
LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
While in reverse the car is not alerting us to cars or people approaching or objects directly in kur path.I actually hit small fire hydrant that I could not see while backing up. I'm worried because I have young children and a busy street at time I would be devastated if I accidentally hit a person especially a child.
Sep 11, 2023
Chest Clip, Buckle, Harness
1 complaint
This car seat has never been in an accident and the Crotch buckle has a crack in it. It also unlatches by itself. Warranty has expired so I don’t know what to do
Jul 25, 2023
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I was waiting at a stop light when the light turned green. I accelerated and the truck sputtered and cut off. The truck started to sound off with alarms and give a warning on the dash for me to put it in S or N. When doing such and attempting to restart the vechicle it continued to cut off and sound off with alerts. This happened a out 9 times in a row. I was sitting on a busy 6 lane roadway where vechicles go well above the speed limit. I have 4 children under the age of 7 including a 6mo old who were very scared. This is DANGEROUS and I am reading on Hyundai owners forums that this issue is not uncommon at all and Hyundai is well aware of the issue. We could have easily been seriously hurt or killed! I just purchased the vechicle and have only 2,3xx miles on it. It's a 2023 Hyundai Palasade Calligraphy AWD white exterior. I've also noticed that the safety sensors seem to do more hard than good. I've had it happen about 5 times now that a car was approaching behind my vechicle and my vechicle would violently come to a abrupt stop, jerk the entire vechicle (scaring everyone in the truck) and it will freeze up not letting me drive. This does a lot more harm than good and again is dangerous. There were times that I needed to drive to get away from the situation and my truck froze up because it thought a vechicle was to close.
Jul 03, 2023
STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I was just turning right from a stoplight into a store parking lot when I lost power steering & my brakes were ‘difficult’ to push down. I barely got it out of the way of traffic and I turned the car off, got out, opened and closed my door, and got back in and it started back up and drove to the parking spot like nothing had happened. Sensors reset to 0. It happened again 2 stops away while in a drive through. I did the same thing and it started back up ok. It would do this every 2-3 days for 2 weeks. Finally it did it one day, 5-6 times. The day I called the dealership & said that I was afraid my 2023 Palisade was going to literally get me killed on the highway was when the manager was able to get me a loaner vehicle to drive. It’s been in the dealership for over a week. I saw the recall about the loss of power brake assist online and thought this may pertain to my Palisade.
Jun 19, 2023
ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
My sensors have been having issues since the day I bought my car march 5 2023. It would be intermittent, and became constant. The error reads, "check parking distance warning system" as well as "ultrasonic sensor error or blockage" and my sensors are clean. Nothing blocking them whatsoever. It's constant. I went to my dealership for them to say someone may have hit my car while I was I. The grocery store. Shouldn't there be some serious damage? I don't lcoe the lying. And I don't love how they tried to get me to pay because me sensors wouldn't even calibrate. They said anything could knock them out of wack because hyundai sensors are super sensitive. Well then they need tk be less sensitive. My car is garage kept, barley leaves the house currently has only 2000 miles after having the car for 2 months now.
May 02, 2023
VISIBILITY,UNKNOWN OR OTHER
1 complaint
Left home around 520am for work, within 1 mile sunroof exploded. It was approximately 30 degrees outside. I was fortunate because the cover was shut,so no glass hit me. Hyundai has replaced it at no cost. I was told there have been 36 instances and a service bulletin was put out.
Mar 27, 2023
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
All vehicle safety sensors going off at once. Speedometer indicated car is going 0mph while car is clearly being driven
Mar 25, 2023
ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION
1 complaint
Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.
Mar 07, 2023
POWER TRAIN,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
1 complaint
My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.
Feb 24, 2023
AIR BAGS
1 complaint
The warning light for the front passenger seat is lit up and has been for a while. I don’t use the sun roof so no clue how long it has even on. It reads passenger air bag deactivated. It stays on all the time wvem when my husband or mom sit and seatbelt in that seat
Jan 12, 2023
STRUCTURE,VISIBILITY
1 complaint
The sunroof of my Hyundai palisade Calligraphy shattered on its own on the very second day of owning it. This seems to be a common issue with sunroof on Hyundai palisade.
Jan 10, 2023
SERVICE BRAKES,ENGINE
1 complaint
The engine shut off suddenly while driving 3x times in 17 days of ownership, brand new car. It happened leaving the highway (decreasing speed around 40-55mph) and the brake doesn't work properly when it happens (makes it hard to break and then suddenly brake at once). I was happy no one was in front of me for 3x and I could stop safely without hurting anyone. No warning or indicator light showed before problem happen, and even after. The car is currently at dealer for inspection, have a video of the dash when it happens (lights flashing and emergency beeping), dealer didn't took this serious, opened a safety complain at Hyundai case #20305592 Attached photo of dashboard with the message and lights after last stop This is a SERIOUS problem that could lead to a fatality soon or later, hope is only with me that this is happening.
Sep 13, 2022
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Sep 01, 2022
ENGINE,UNKNOWN OR OTHER
1 complaint
While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving.
Aug 09, 2022
Frequently Asked Questions
How many problems does the 2023 HYUNDAI Palisade have?
The 2023 HYUNDAI Palisade currently has 316 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2023 HYUNDAI Palisade?
The most common problems reported for the 2023 HYUNDAI Palisade are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2023 HYUNDAI Palisade problem data come from?
All problem and complaint data for the 2023 HYUNDAI Palisade comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - HYUNDAI Palisade
2025 Problems
2024 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
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