2013 NISSAN Juke Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
97
Complaints Reported
Complaints by Component
ENGINE
25 complaints
The contact owns a 2013 Nissan Juke. The contact stated while operating the vehicle, there was a ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the timing chain cover had failed and parts from the cover were located inside the engine oil pan. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under a Manufacturer's Extended Warranty coverage for the same failure. No additional information was available. The failure mileage was 80,000.
Nov 13, 2025
The contact's mother owns a 2013 Nissan Juke. The contact received notification of Manufacturer Communication Number: NTB14-030 in 2014. The vehicle was taken to the local dealer for the recall repair and the timing chain was replaced. The vehicle was repaired. The contact stated while approaching the parked vehicle, she became aware of an oil leak in the front passenger’s side tire. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the timing chain to be replaced a second time. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
Jun 08, 2023
The contact owns a 2013 Nissan Juke. The contact stated while driving 55 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact stated that the service engine warning light was illuminated. The contact took the vehicle to an independent mechanic to be diagnosed and the contact was informed that the turbo charger and Mass Airflow (MAF) Sensor needed to be replaced. The independent mechanic replaced the Mass Airflow (MAF) Sensor but experienced the failure for a second time. The contact took the vehicle back to the independent mechanic and had the Mass Airflow (MAF) Sensor replaced for a second time but experienced the failure a third time. The contact took the vehicle to the local dealer and was informed that the vehicle needed to be diagnosed. The contact declined the diagnostic test due to the cost. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 46,000.
May 15, 2023
While driving, the turbo on the vehicle failed and caused the engine to fail, including sudden loss of an ability to accelerate. Smoke began coming from the hood in addition to horrendous sounds. There were no warning lights on my dashboard but I had begun to hear a high pitched, unusual sound. My safety and my passengers, as well as other drivers on the road were at risk due to traveling on a highway and the sudden inability to maintain speed. The dealer has confirmed the problem and multiple auto shops have confirmed this is a known problem with the vehicle year, make, and model. The car is low mileage (just over 63,000) and all have informed me that the mechanical failure is a manufacturing problem and of no fault of my own. The dealership has declined to provide any assistance due to being out of warranty, which is not the question at hand - the question is the manufacturing failure. I do not have anything in writing but could obtain from both Nissan of Richmond (dealership) and I have a case number with Nissan - #48625064.
Apr 18, 2023
The contact owns a 2013 Nissan Juke. The contact stated while driving at various speeds, the service engine warning light illuminated. The contact stated that the vehicle lost motive power, decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed that the timing cover was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 129,000.
Dec 22, 2022
+ 20 more complaints for this component
POWER TRAIN
10 complaints
The car started to lose power while driving with the cruise control engaged, the odometer revved up from 2 RPM to 6 RPM then the speedometer started to descend from 75 MPH to 60MPH without the cruise control being disengaged. Luckily no drivers were behind me as I started trying to brake and pull over to the side of the road. There wasn't any indication that something was wrong on the dashboard, not one warning light. I proceeded to check the diagnostics with my micro mechanic, which gave me a code that the Torque converter was the problem. The dealership ran a diagnostic test and determined that the transmission needed to be replaced.
Sep 07, 2021
MY WIFE WAS DRIVING ON A CROWDED INTERSTATE AT APPROXIMATELY 70 MPH. VEHICLE SUDDENLY DECELERATED TO ABOUT 40 MPH. NO POWER WHEN DEPRESSING THE ACCELERATOR. PULLED OVER TO SIDE OF HIGHWAY. STOPPED AND RESTARTED. VEHICLE ACCELERATED BACK TO 70 MPH THEN AGAIN DECELERATED BACK TO 40 MPH. LIMPED TO THE NEXT REST AREA. VEHICLE WAS EVENTUALLY TOWED TO OUR LOCAL NISSAN DEALER. PROBLEM WAS LATER DIAGNOSED AS A FAILED CVT TRANSMISSION AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE! THE TRANSMISSION WAS SUBSEQUENTLY REPLACED AT A COST OF $4825! I HAD TO ASSUME THE DEALER DIAGNOSED THE PROBLEM CORRECTLY. THE VEHICLE HAD APPROXIMATELY 124500 MILES. NISSAN CVT TRANSMISSIONS ARE NOTORIOUS FOR FAILURE WITH SOME MODELS POWERTRAIN WARRANTY EXTENDED UP TO 120000 MILES. MINE WAS NOT ONE OF THEM!
Jul 17, 2019
TL-THE CONTACT OWNS A 2013 NISSAN JUKE. TRANSMISSION HESITATED AFTER GEAR SHIFT SELECTOR PLACED IN REVERSE, LOUD NOISE HEARD BEFORE TRANSMISSION RESPONDED TAKEN TO INDEPENDENT MECHANIC BUT NOT DIAGNOSED. INSTEAD REFERRED TO TRANSMISSION SPECIALIST MANUFACTURER CONTACTED. CASE NUMBER: 35813594 (CVT LIGHT APPEARED WHILE DRIVING) WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE GEAR SHIFTER WAS PLACED IN REVERSE HOWEVER, THERE WAS A HESITATION IN THE RESPONSE OF THE VEHICLE WITH AN ABNORMAL SOUND. ADDITIONALLY, ON SEVERAL OCCASIONS WHILE DRIVING AT UP TO 65 MPH WITHOUT WARNING, THE VEHICLE DOWNSHIFTED TO A LOWER GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO A TRANSMISSION SPECIALIST TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. COGGINS NISSAN ON ATLANTIC IN JACKSONVILLE LOCATED AT 10600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-8231, WAS CALLED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: 35813594. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND REPAIRED. "PIIR = Y". AH *BF *JB
May 22, 2019
WAS DRIVING ON THE HIGHWAY. CAR DEACCELERATED ON ITS OWN AND WOULD NOT DRIVE ABOVE 60. IT WAS QUITE A SURPRISE AND COULD HAVE CAUSED AN ACCIDENT. THE VEHICLE WAS IN MOTION WITH A TRUCK BEHIND ME.
Mar 28, 2019
I HAVE A NISSAN JUKE 2013 SV AWD. SINCE I BOUGHT IT, I HAVE CVT PROBLEMS. WHEN I DRIVE LONG DISTANCE AND THE WEATHER IS OVER 75 F OR I DRIVE ON MOUNTAINOUS ROADS, MY CAR STOP ACCELERATING. SOMETIMES I CAN'T GO FASTER THAN 60 MILES/H, BUT MOST OF THE TIME IT'S MAX 40 OR EVEN 20 MILES/HOUR. I ALSO HAVE A CHECK ENGINE ICON IN MY DASH WHEN IT HAPPEN SOMETIMES. I GOT MY CAR CHECKED BY MY MECHANIC SEVERAL TIMES AND HE RAN THE ELECTRONIC TEST ON MY NISSAN. HE TOLD ME THAT THIS TEST SHOW A TRANSMISSION PROBLEM.
Sep 14, 2018
+ 5 more complaints for this component
ELECTRICAL SYSTEM
9 complaints
Odometer Fraud. The contact purchased a 2013 Nissan Juke. The vehicle was a local dealer sale. Upon delivery of the vehicle, the odometer reading was not displayed on the instrument panel due to a faulty Tire Pressure Monitoring System; however, the Title indicated that the mileage was 83,950. After repairing the Tire Pressure Monitoring System, the odometer displayed 127,000 miles. The local dealer was contacted regarding the mileage discrepancy, but no assistance was offered.
Dec 05, 2025
Odometer Fraud. The contact won an auction for the 2013 Nissan Juke on November 15th, 2025. It was discovered that there was a mileage discrepancy. The contact had only placed a holding fee for the vehicle due to the mileage on the auction paperwork being different from other mileage reports for the VIN. At the time of purchase, the vehicle mileage was 115,087. The contact found on the Florida Highway Safety Motor Vehicles website, the title found that the mileage was reported as 140,000 on September 14th, 2024. The contact had not reported the odometer fraud to other agencies.
Nov 17, 2025
The contact owns a 2013 Nissan Juke. The contact stated that the dealer had previously replaced the coolant system, fuel pump, and fuel injection high-pressure pump; however, the failure recurred while driving at 55 MPH with a fuel odor coming from the air vents while the A/C was activated. The vehicle was shaking and then inadvertently decelerated and lost motive power. The vehicle was towed to the dealer where it was diagnosed that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
Sep 28, 2022
Car was running, no prior issues. Shut off car, returned a few hours later and it would not start. Everything else worked, but wouldn't attempt to turn over. Was -18 at night with my young kids in rural nowhere. Came back next day with tow, and it started. Replaced cruise and brake module per suggestions. Ran fine for another few weeks, then repeated the issue. Replaced battery with AGM battery. Started. Next day it happened again, once I got to work. Towed it home. Reprogramed keys. Nothing. Replaced starter. A few days later it started. After a month, it sputtered out after starting, then would not start (inside garage). Later that day, it started. Inspected by Nissan and various mechanics. No warning lights. Ran diagnostics and nothing. I absolutely hate the unpredictability but like my vehicle, but not enough to leave my kids and I stranded; especially in the cold winter.
Jan 13, 2022
CAR WOULD AT TIMES NOT START UP AGAIN AFTER RUNNING AN ERRAND OR TRIP, AT FIRST WE COULD JUMP START THE VEHICLE BUT LATER IT WOULDN'T WORK THAT WAY, NEW BATTERY NEW STARTER, ALTERNATOR REPLACED NOTHING WORKED FINALLY WOULDN'T START AT ALL MACHANIC FOUND A SHORT IN THE FUSE BOX HE COULDN'T REPLACE IT HAD TO BE DONE AT A DEALERSHIP GARAGE 1200 DOLLARS LATER EVERYTHING SEEMS TO BE WORKING RIGHT
Nov 20, 2020
+ 4 more complaints for this component
FUEL/PROPULSION SYSTEM
5 complaints
Smelling and leaking gas. Smell in stronger when driving the vehicle. Took it to a car shop and they stated that the fuel pressure sensor was leaking. There was a recall at one time for this and I have called the Nissan customer service and filled a claim. The Nissan makers states that they could not fix the problem due to the recall had already been fixed in 2018. Even though it has been 6 years, I think they should be liable to fix this issue. There is either something wrong with the sensors or it was not tight enough to start with.
May 28, 2024
I am asking about the fuel system recall 12V069000 calling to tighten the fuel pressure sensor. Why has the turbo part number been rescinded a few times. Along with the TSB # NTB16-035a calling for the oil line to be replaced whenever turbocharger MX is performed. Since the recall was performed before the TSB and it required the oil one to be removed, could this have caused the faulty turbocharger. I have had one turbo charger replaced in 2019 - 5 years ago and my turbo charger went out again yesterday - 4/14/2024 at 150,000 miles. It threw a code P2263. Clearly this is a defect and beyond costing a lot of money, a safety issue.
Apr 15, 2024
Juke smells like fuel inside and out. Runs through fuel as fast as can be. Feel unsafe to drive.
May 22, 2021
2 TURBOS OUT AND SITTING WAITING ON A 3 LOST ALL POWER ON INTERSTATE
Apr 01, 2019
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL VAPOR INSIDE THE VEHICLE THROUGH THE VENTS AND LEAKED FUEL ONTO THE GROUND ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER A RECALL, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE UNKNOWN.
Mar 01, 2016
UNKNOWN OR OTHER
4 complaints
WHILE DRIVING AND THE WEATHER OUTSIDE IS OVER 85 DEGREES, THE CAR JUST STOPS ACCELERATING AND LOSES ALL POWER. IT DOESN'T REV OR ACCELERATE WHEN PRESSING THE GAS PEDAL. NO LIGHTS SHOW, THE TEMPERATURE GAUGE DOESN'T INDICATE IT'S OVER HEATING. MULTIPLE MECHANICS CAN'T FIND ANYTHING WRONG WITH IT SINCE NO CODE IS SHOWN WHEN THEY SCAN THE CAR.
Sep 04, 2020
MY CAR WAS PARKED IN MY DRIVEWAY. I GOT INTO IT TO GO TO WORK, AND WHEN I SHUT THE DRIVER'S SIDE DOOR THE SUNROOF SHATTERED ON TOP OF ME. I GOT OUT OF THE CAR TO LOOK AT THE DAMAGE. THE SUNROOF LOOKED WARPED UPWARD IN A COUPLE PLACES, AND IT WAS SHATTERED. WHEN I CLOSED THE DOOR AGAIN, EVEN MORE OF IT FELL INTO MY CAR. (I LIVE IN TEXAS. THERE WAS A SLIGHT FROST ON MY FRONT WINDSHIELD BUT THAT'S ALL. THE WEATHER ALONE COULD NOT HAVE CAUSED MY TEMPERED GLASS SUNROOF TO CRACK AND SHATTER.)
Nov 14, 2018
THE TURBO CHARGER IS NOT WORKING
Aug 13, 2018
EXPLODING SUNROOF. IT HAD BEEN SNOWING IN CENTRAL NORTH CAROLINA. I PARKED MY CAR ON SATURDAY AFTERNOON AT MY APARTMENT ON A SIDE LOT, AWAY FROM OTHER CARS AND THERE WERE NO TREES OR FALLING DEBRIS. ON SUNDAY EVENING I ENTER MY CAR, CLOSE THE DRIVER'S SIDE DOOR AND THE SUN ROOF EXPLODES.
Jan 08, 2017
VISIBILITY
4 complaints
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE THE VEHICLE WAS IDLING, THE CONTACT HEARD A LOUD EXPLOSION. THE CONTACT NOTICED THAT THE SUN ROOF HAD EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED NISSAN OF COOL SPRINGS AT (615) 224-8301 (212 COMTIDE CT, FRANKLIN, TN 37067) AND WAS PROVIDED THE NUMBER TO THE MANUFACTURER. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP WHERE THE SUN ROOF WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN AND TO CONTACT NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Jan 11, 2018
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE OVER NIGHT AND THE NEXT MORNING IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD SHATTERED. THE CONTACT INDICATED THAT THE DAMAGED SUN ROOF WAS BOWED UPWARD AFTER THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER (NEWTON NISSAN, 1461 NASHVILLE PIKE IN GALETIN, TN 37066) WHO REPLACED THE SUN ROOF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Jan 04, 2018
THE VEHICLE WAS PARKED. DRIVER GOT IN AND CLOSED THE DOOR. AFTER HEARING AN ODD SOUND OF SOMETHING RAINING DOWN ON THE ROOF AREA, DRIVER GOT OUT AND DISCOVERED THAT THE SUNROOF HAD SHATTERED. SINCE THE SUNROOF SHADE WAS CLOSED, THE GLASS DID NOT ENTER THE VEHICLE. *TR
Oct 07, 2014
THE VEHICLE WAS PARKED. WHEN THE DRIVER'S SIDE FRONT DOOR WAS SHUT, THE SUNROOF EXPLODED UPWARD. THE EXPLOSION SOUNDED LIKE A GUNSHOT. THE SUNROOF SHATTERED COMPLETELY INTO SMALL PIECES. THE SUNROOF VISOR WAS CLOSED, SO THE GLASS SHARDS DID NOT ENTER THE VEHICLE. *TR
Jan 08, 2014
FUEL SYSTEM, GASOLINE
3 complaints
The contact owns a 2013 Nissan Juke. The contact stated that while her husband was driving at an undisclosed speed, he became aware of a fuel odor inside the vehicle. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed fuel rail washer, and it was determined that the fuel rail washer needed to be replaced. The vehicle was repaired. The contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 12V069000 (Fuel System, Gasoline). The contact was also informed that the fuel pressure sensors were not replaced at the time, however the fuel rail washer were retorqued. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.
Feb 02, 2024
The contact owns a 2013 Nissan Juke. The contact stated that after starting the vehicle, there was an abnormal gasoline odor detected. The contact smelled of gasoline odor coming through the air vents when the air condition was activated. The vehicle was taken to the dealer on two separate occasions. The first time the vehicle was taken to the dealer, the dealer was unable to determine the cause of the failure and the vehicle was not repaired. The vehicle was taken back to the dealer after the failure recurred and diagnosed as a leak in the fuel pressure sensor. The fuel pressure sensor was replaced. The manufacturer was made aware of the failure but informed the contact that due to the age of the vehicle, no assistance would be provided. The failure mileage was 21,556.
Aug 17, 2021
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED UPON STARTING THE VEHICLE, A FUEL ODOR WAS DETECTED IN THE VEHICLE. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED TO REACH OUT TO THE LOCAL DEALER TO GET THE VEHICLE DIAGNOSED. THE CONTACT RESEARCHED THE VEHICLE YEAR, MAKE, AND MODEL ONLINE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 149,500.
Feb 11, 2021
POWER TRAIN,ENGINE
3 complaints
The contact owns a 2013 Nissan Juke. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Later while driving at an undisclosed speed, the vehicle lost motive power and stalled, with the check engine warning light illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 110,000.
May 30, 2023
Description: While driving the Nissan Juke the car will suddenly loose power. This appears to happen after having the A/C on for a while and driving speeds exceeding 50mph. At this time once you let go of the gas, begin to break, or just slow down. the car will stall. At this time if you attempt to press on the gas the car will not respond. I will be stall. The problem appears to be reproduceable due to all the complaints that have been listed on forums and on your site.
Sep 18, 2022
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND WITH THE OIL LEVEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LYNCHBURG NISSAN (18588 FOREST RD, FOREST, VA 2455), AND WAS DIAGNOSED THAT THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Jul 10, 2020
VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO NISSAN OF RICHMOND (11401 W BROAD ST, HENRICO, VA 23233 (804) 346-4200). THE CONTACT STATED THAT THE MECHANIC REPLACED UNKNOWN FLUIDS AND BALANCED THE TIRES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $5,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSUCCESSFUL IN ATTEMPTS TO SPEAK WITH SOMEONE FROM THE MANUFACTURING DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Jan 16, 2020
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED IN AN ATTEMPT TO REGAIN SPEED, BUT IT FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HUM SAFETY DEVICE THAT NOTIFIED THE DRIVER WHEN THE SPEED EXCEEDED 65 MPH, WHICH CAPTURED THE SPEED AT THE TIME OF THE FAILURE. THE CONTACT MENTIONED THAT A SIXTEEN WHEELER WAS BEHIND HER WHEN THE FAILURE OCCURRED AND HONKED AT HER DUE TO ALMOST BEING REAR ENDED. THE CONTACT CALLED BEDFORD NISSAN (18115 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT SHE COULD DROP OFF THE VEHICLE. THE DEALER WAS UNAWARE AS TO WHEN THE VEHICLE WOULD BE DIAGNOSED AND THERE WERE NO LOANERS AVAILABLE FOR THE CONTACT. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME. A MONTH BEFORE THE FAILURE, WHEN ATTEMPTING TO ACCELERATE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Aug 21, 2019
DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 4 HOURS OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. I SHIFTED THE AUTOMATIC GEAR SHIFT TO MANUAL AND ATTEMPTED TO DOWNSHIFT. THE GEAR INDICATOR ON THE DASHBOARD SHOWED 7 (TOP GEAR), AND AS I ATTEMPTED TO DOWNSHIFT, THE TRANSMISSION WOULD NOT DOWNSHIFT. THE '7' GEAR INDICATOR BEGAN TO FLASH. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF 10 SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN ON THE SHOULDER. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 4 OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. I HAVE TAKEN IT TO THE NISSAN DEALER BACK IN 2016 REPORTING THIS ISSUE, AND THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I AM CURRENTLY SITTING AT A NISSAN DEALER 300 MILES FROM HOME AS I AM ON A TRIP AND THEY STILL CANNOT FIGURE IT OUT. THIS ALL HAPPENED ON A 70MPH HIGHWAY AS MY 11 YR OLD DAUGHTER WAS IN THE CAR WITH ME, AND HAD CARS AND SEMI TRUCKS SWERVING TO AVOID HITTING US. I HAVE A 16 YR OLD SON WHO DRIVES MY CAR, AND I HAVE SERIOUS CONCERN FOR HIS SAFETY.
Nov 16, 2018
SUSPENSION
2 complaints
Axle broke
Dec 29, 2024
The contact owns a 2013 Nissan Juke. The contact stated while driving from a complete stop, she heard an abnormal sound coming from the front driver's side of the vehicle and the vehicle suddenly stopped in the middle of the road. The contact later exited the vehicle and noticed that the front driver's side tire and axle had detached from the vehicle. The vehicle was towed to an independent mechanic where it was being diagnosed. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 106,000.
Aug 09, 2022
STEERING,SUSPENSION,WHEELS
2 complaints
Make a right turn into a parking and the drivers front wheel popped off. The car was undriveable and it separated the front and side fenders. If this happen on the expressway someone who be badly injured
Jun 25, 2022
PULLED MY CAR OUT OF THE DRIVEWAY ONTO THE STREET WHEN THE LEFT FRONT WHEEL FELL OFF AND THE FRONT OF THE CAR CRASHED TO THE GROUND.. HAD THE CAR TOWED TO DEALER, THE DIAGNOSIS-BALL JOINT CONTROL ARMS AND AXLE. 1900.00 WORTH OF REPAIRS. ONLY TAKEN TO DEALER FOR SERVICE. LAST TAKEN TO DEALER FEB 2020 FOR 4 NEW TIRES. THE CAR HAS 42000 MILES. THANK GOD I WASN'T ON THE EXPRESSWAY TRAVELING AT 65MPH. THIS IS DEFINITELY A LIFE SAFETY PROBLEM. CONTACTED NISSAN CORPORATE AND LODGED A COMPLAINT. THUS CAR WAS BOUGHT NEW IN 2013. I HAD NO PRIOR WARNING OF ANYTHING WRONG WITH THE CAR
Dec 01, 2020
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING AT 80 MPH ON THE HIGHWAY, I WAS UNABLE TO MAINTAIN SPEED. I SUDDENLY LOST ABILITIES TO CONTROL MY SPEED. I PROCEEDED TO PULL OVER AND SHUT THE CAR OFF. RESTARTED MINUTES LATER WITH NO WARNING LIGHTS PRESENT. THIS HAPPENED SEVERAL TIMES GETTING THE CAR TO A REST STOP. I BELIEVE IT'S THE TORQUE CONVERTER IN THE TRANSMISSION THAT MAYBE THE ISSUE.
Jun 22, 2019
I AM VERY ANGRY.. I WISH I HAD DONE MY RESEARCH BEFORE PURCHASING MY 2013 NISSAN JUKE. THE EXTENDED WARRANTY IS A JOKE. MY SON AND I WERE NEARLY IN AN ACCIDENT ON THE HIGHWAY DUE TO THE FAULTY TURBO. THE CAR BEGAN TO DECELERATE AND WENT FROM 65MPH TO BELOW 20MPH. NISSAN IS DECLINING THE CLAIM. I EVEN SUBMITTED PROOF OF OIL CHANGES AND ETC... I HAVE REGISTERED A COMPLAINT TO NISSAN SINCE THIS HAS HAPPENED, I DID RESEARCH. JUKE'S FROM 2011-2014 HAVE TURBO ISSUES. HOW CAN ALL THESE PEOPLE BE WRONG?? THE 1ST TIME, HAPPENED IN MARCH. I TOOK IT IN TO THE SHOP AND THEY 'REPAIRED" THE CAR. THEN IT HAPPENED AGAIN. THIS TIME THEY ARE SAYING IT IS THE TURBO.. I REGISTERED A COMPLAINT WITH NISSAN CASE #22368872 THEY SAID THEY WILL CALL ME TOMORROW. I NEED THIS RESOLVED. IT IS VERY SCARY AND DANGEROUS.
May 11, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 30 MINUTES OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 10 OR MORE OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. THIS IS CRAP AND MAKES ME WISH I NEVER GOT THIS JUKE. I HAVE BEEN TO THE NISSAN DEALERS ALL AROUND ME AND NO ONE CAN EXPLAIN THIS PROBLEM TO ME. THERE NEEDS TO BE SOME SORT OF RECALL TO FIX THIS DANGEROUS PROBLEM. I DO NOT NEED CARS ALMOST REAR ENDING ME AND DRIVERS PISSED OFF AT ME BECAUSE MY CAR WONT GO. AND WHO HAS TIME TO WAIT 20 TO 40 MINUTES TO WAIT FOR WHATEVER THE ISSUE IS TO CORRECT ITSELF!
Feb 01, 2019
I AM A FRUSTRATED OWNER OF A 2013 NISSAN JUKE SL. I AM THE FIRST AND ONLY OWNER. AT ABOUT 20K MILES, I TOOK THE CAR IN FOR ITS REGULARLY SCHEDULED MAINTENANCE AND COMPLAINED THAT THE VEHICLE WAS NOISES WHILE DRIVING ON THE HIGHWAY. I WAS GIVEN, WHAT I KNOW NOW TO BE THE TEXTBOOK RESPONSE, 'I'M SORRY WE DROVE THE CAR AND COULD NOT DUPLICATE THE ISSUE YOU'RE COMPLAINING ABOUT'. 30K MILES, I TOOK THE CAR IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: THE CAR IS EXTREMELY NOISES ON THE HIGHWAY THAT I CAN BARELY HEAR MY MUSIC, THUS I HAVE TO APPEAR OBNOXIOUS TO SURROUNDING DRIVERS BECAUSE MY MUSIC IS LOUDER THAN THEIRS, SO THAT I CAN HEAR IT OVER THE NOISE COMING FROM UNDER MY HOOD WHICH SOUNDS LIKE AN AIRPLANE. FURTHERMORE, WHEN I STEP ON THE GAS PEDAL TO INCREASE SPEED, THE CAR IS SLOW TO RESPOND. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. 45K MILES, THE CAR GOES IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: WHILE DRIVING ON THE HIGHWAY FOR 3 HOURS, THE CAR WILL LOOSE POWER'IT IS STILL NOISES AS ALL HELL, BUT THE CAR WILL SLOW DOWN WITHOUT WARNING. I HAVE BEEN HIGH BEAMED AND HONKED AT. THIS IS DANGEROUS TO ME, MY PASSENGERS AND OTHER DRIVERS ON THE ROAD. THE CAR DOESN'T OVERHEAT AND ALL FLUID LEVELS ARE FINE. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. THIS PAST WEEKEND, I AM DOING MY 4.5 HOUR ROAD TRIP AGAIN IN NISSAN'S DEATHTRAP THEY HAVE FONDLY NICKNAMED JUKE. LIKE CLOCK WORK, AFTER 3 HOURS ON THE HIGHWAY, THE CAR STARTS TO SLOWDOWN, I CALLED NISSAN WHILE IT WAS HAPPENING, BUT HE CAN BARELY HEAR ME OVER THE LOUD NOISE (JET ENGINE SOUND EMITTING FROM UNDER MY HOOD). I TOOK THE CAR INTO NISSAN WHO COULD NOT DO ANYTHING BECAUSE THEY DON'T LOOK INTO PROBLEMS LIKE THIS ON THE WEEKEND.
Jul 17, 2017
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
TURBO-CHARGE PROBLEM CAR SLOWS DOWN AND STOPS WHILE DRIVING
Nov 27, 2018
DIFFERENT DAYS. CAR DIED WHILE DRIVING STRAIGHT 30 MPH IN TOWN ON MAIN ST. CAR DIED IN MIDDLE OF THE ROAD, WAS UNABLE TO START THE CAR AGAIN. AFTER REPEATED PUSHING OF THE IGNITION START BUTTON THE CAR FINALLY STARTED./ CAR WAS PARKED AT HOME IN THE DRIVEWAY, I GOT IN TO LEAVE AND THE CAR WOULD NOT START, AGAIN REPEATEDLY PUSHED THE START BUTTON AND IT FINALLY STARTED, THIS HAS HAPPENED 5+ TIMES./ DRIVING ON INTERSTATE 80MPH CAR WOULD NOT RISE ABOVE 3000 RPM AND WOULD NOT ACCELERATE ABOVE 45MPH. PULLED THE CAR OVER TURNED IT OFF FOR 15 MINS RESTARTED AND IT WAS NORMAL AGAIN. HAPPENED 10+TIMES./ UPON STARTING THE SMELL OF FUEL IS STRONG INSIDE OF THE CAR, SOMETIMES WHILE DRIVING IN TOWN THE SMELL OF FUEL IS THERE. WHEN THE CAR TURNS OFF THE SMELL FADES AWAY. HAPPENS ALMOST DAILY.
Feb 05, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
WE PURCHASED A BRAND NEW NISSAN JUKE 2013, INCLUDING A MAINTENANCE AND SERVICE CONTRACT. OVER THE PAST 3 YEARS THE NISSAN JUKE HAS REFUSED TO START DOZENS OF TIMES. WE ARE PETRIFIED THAT IT WILL STOP RUNNING WHILE WE DRIVE IT. OFTEN IT WILL NOT EVEN START WITH JUMPER CABLES. DESPITE HAVING THE JUKE IN AND OUT OF THE NISSAN DEALERSHIP SHOP OVER THE LAST THREE YEARS, NISSAN HAS BEEN COMPLETELY UNABLE TO DETERMINE AND FIX THE DEFECT. EACH TIME NISSAN SIMPLY CHARGES THE BATTERY, OR REPLACES IT. ON AT LEAST 8 SEPARATE OCCASIONS NISSAN HAS CLEARED THE JUKE AS OK TO DRIVE, ONLY TO HAVE IT FAIL TO START WITHIN SEVERAL MONTHS. WE HAVE BEEN STRANDED MANY TIMES, AND NOW CARRY JUMPER CABLES AND 2 HAND HELD POWER STARTERS, THOUGH THESE OFTEN FAIL TO START THE CAR. WE DO NOT WANT TO RESELL THIS VEHICLE ON THE USED MARKET TO UNSUSPECTING CONSUMERS SINCE THE JUKE IN ITS DEFECTIVE CONDITION IS CLEARLY A SERIOUS HAZARD TO USERS AND OTHERS ON THE ROAD. WE ASKED NISSAN ON APRIL 12, 2017 TO REPURCHASE THE VEHICLE, BUT THEY REFUSED BY LETTER DATED APRIL 21, 2017 SINCE OUR LEMON LAW ONLY PROTECTS BUYERS FOR 20 MONTHS FROM PURCHASE. WE HAVE A COMPLETE SPREADSHEET WITH ATTACHED INVOICES WITH COMPLETE DETAILS OF ALL NISSAN'S ATTEMPTS TO FIX THE JUKE AND THEIR EXCUSES. THIS NISSAN JUKE HAS BEEN THE MOST UNRELIABLE AND DANGEROUS CAR WE HAVE EVER OWNED, AND NISSAN'S FAILURE TO ADEQUATELY FIX THIS DEFECTIVE CAR OVER THE PAST 3 YEARS HAS BEEN SHAMEFUL. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD BEFORE SOMEONE GETS KILLED. WHILE WE WERE ABLE TO UPLOAD THE SPREADSHEET, THE EXHIBITS WERE TOO LARGE, AND CAN BE EMAILED ON REQUEST.
May 15, 2017
WHILE PARKED IN OUR DRIVEWAY FOR MORE THAN 30 HRS, MY 2013 JUKE BURST INTO FLAMES. THE FIRE DEPT DID NOT FIND ANY EVIDENCE OF ARSON OR TAMPERING AND THERE WAS NO WEATHER OCCURRENCE TO EXPLAIN WHY IT BECAME ENGULFED IN FLAMES. THE FIRE STARTED IN THE ENGINE COMPARTMENT AT 12:40AM. NISSAN HAS SAID THAT THEY EXAMINED THE CAR AND THEIR TECHNICAL SPECIALIST FOUND " NO EVIDENCE OF A PRODUCT PROBLEM, FAILURE, OR MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THIS INCIDENT". NISSAN WILL NOT TELL ME WHY THE CAR BURNED UP, JUST THEY'RE NOT RESPONSIBLE. WHY WOULD A LOW MILAGE, WELL MAINTAINED VEHICLE CATCH FIRE UNLESS THERE WAS SOME KIND OF PRODUCT FAILURE? I WAS LUCKY THAT ONLY PROPERTY WAS DAMAGED BUT I FEEL NISSAN USA IS NOT TAKING THE INCIDENT SERIOUSLY.
Sep 14, 2015
STRUCTURE,UNKNOWN OR OTHER
2 complaints
THE DOOR LOCKS ON THE CAR LOCK AT 15 MPH AND DO NOT UNLOCK UNTIL THE CAR IS STOPPED AND PUT INTO PARK AND MOTOR TURNED OFF. OR I MUST REMEMBER TO MANUALLY UNLOCK THE DOOR. I CONTACTED NISSAN TO HAVE THIS FEATURE TURNED OFF, CAST #19775143, THEY TOLD ME THAT THE FEDERAL GOV DEMANDS THE DOORS TO LOCK AND THEY CANNOT TURN OFF THE FEATURE. I AM 67 YEARS OLD, WE HAD AN OLD LADY IN MY AREA HAVE A MEDICAL EMERGENCY AND HIT SOME GAS PUMPS. A FIRE STARTED AND SHE WAS LOCKED INTO THE CAR. A YOUNG MAN BROKE THE WINDOW TO GET HER OUT. WHAT IF HE HADN'T BEEN THERE? NISSAN SAID IT IS TO STOP EJECTION, WHAT ARE SEAT BELTS FOR ? THIS IS A STUPID FEATURE AND WILL CAUSE SOME BIG LAW SUITS. BY THE WAY I WAS ABLE TO TURN OFF THE FEATURE ON MY TOYOTA
Sep 10, 2015
I WAS DRIVING MY WIFE'S 2013 NISSAN JUKE WHICH WAS PURCHASED IN DECEMBER OF 2013. I WAS DRIVING THE CAR BY MYSELF FOR THE SECOND TIME AND THEREFORE I WAS NOT ACCUSTOMED TO USING THE KEYLESS IGNITION. I STOPPED TO CHECK THE MAIL BOX APPROXIMATELY 100 FEET ON TOP OF A SMALL HILL ON THE ROAD OF MY CONDOMINIUM COMPLEX, WHERE THE MAIL BOX WAS LOCATED. I WAS FOCUSED ON THE PROCESS OF USING THE NEW PUSH BUTTON SYSTEM OF TURNING OFF THE IGNITION AND CONSEQUENTLY DID NOT SHIFT THE CAR INTO PARK. I TURNED THE CAR OFF AND EXITED THE CAR WHILE IT WAS STILL IN DRIVE, LEFT THE DOOR OPEN AND PROCEEDED TO WALK OVER TO MY MAIL BOX. I DID NOT RECALL HEARING ANY TYPE OF ALARM ALERTING ME TO THE FACT THAT THE CAR WAS NOT IN PARK. ONCE I REALIZED THE CAR WAS ROLLING, I RAN AFTER IT HOPING TO CATCH IT BEFORE IT HIT SOMEONE FEARING THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED. I RAN OVER SOME DAMP GRASS FELL TO THE GROUND SO HARD I SEVERELY DISLOCATED MY RIGHT SHOULDER SEVERING 3 ROTATOR CUFF TENDONS REQUIRING EXTENSIVE SURGERY. ALSO I WAS RUNNING SO HARD THAT I TORE THE MUSCLES IN THE BACK OF MY LEGS AND SEVERELY LACERATED MY RIGHT FOREARM AS WELL. THE CAR CAME TO A STOP AFTER IT BRUSHED UP AGAINST MY NEIGHBOR'S GARAGE CAUSING APPROXIMATELY $4,000.00 WORTH OF DAMAGE TO THE VEHICLE AND ALSO APPROXIMATELY $1,200.00 WORTH OF DAMAGE TO THE GARAGE, LAWN AND SHRUBS. MAIL OUT 02/25/15*LJ
Oct 30, 2014
AIR BAGS
1 complaint
The contact owned a 2013 Nissan Juke. The contact stated that while driving approximately 5 MPH, the front driver-side steering airbag was inadvertently deployed. The air bag emitted black smoke, a chemical substance, fractured her watch off from her wrist due to the impact, and the steering wheel seized. As a result, the driver lost control of the vehicle and crash into a second parked vehicle. During the crash, the driver sustained injuries to the upper left leg and left hand, neck, left shoulder, and torso injuries along with a left forearm laceration and chemical burning from the air bag deployment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 84,000.
Jul 20, 2022
STRUCTURE
1 complaint
I CAME OUT THIS MORNING TO A SHATTERED PANORAMIC SUN ROOF. THE CAR WAS PARKED ALL NIGHT WITH NO SURROUNDING TREES OR ANYTHING ABOVE IT. THE GLASS JUST SHATTERED (EXPLODED) INTO SMALL PIECES WITH NO CONTACT OR ANY TYPE OF CONTACT. THE CAR WAS PARKED IN MY DRIVEWAY ALL NIGHT.
Dec 27, 2020
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
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
Jun 26, 2020
VISIBILITY/WIPER
1 complaint
I WENT OUTSIDE TO START MY CAR TO WARM IT UP, I LIVE IN MICHIGAN AND THIS HAPPENED DURING WINTER SO IT WAS BETWEEN 15-25 DEGREES THAT NIGHT. I CLOSED THE DOOR AFTER I GOT OUT OF MY STATIONARY VEHICLE, AND THE SUNROOF SHATTERED. I DID NOT CLOSE IT HARD, I DO NOT SLAM MY CAR DOORS. THERE WAS NO CHIPS OR CRACKS IN THE SUNROOF PREVIOUS TO IT SHATTERING. I READ ONLINE ABOUT NISSAN HAVING A RECALL FOR THEIR SUNROOFS IN ANOTHER VEHICLE, SOMETHING ABOUT FAULTY GLASS TEMPERMENT AND/OR THEY USED A THINNER GLASS TO SAVE MONEY.
Jan 21, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY NISSAN JUKE 2013 IS HAVING ELECTRICAL PROBLEMS. I BROUGHT IT TO GERALD NISSAN IN NAPERVILLE, IL AND THEY TOLD ME THE IPDM NEEDED TO BE REPLACED FOR $1,100.00 AND THEY STILL WEREN'T SURE IT WOULD FIX THE PROBLEM. THE VEHICLE WON'T START SOMETIMES, IT STAYS WHILE DRIVING (VERY SCARY). IT OVER HEATED ONCE BECAUSE A SIGNAL WASN'T SENT TO THE FAN. I'VE NOTICED THIS IS I BIG COMPLAINT ISSUE WITH NISSAN. IS THERE A RECALL ON SUCH A PROBLEM. I CAN'T EVEN DRIVE THE CAR THE WAY IT IS BECAUSE I NEVER KNOW WHAT'S​ GOING TO HAPPEN NEXT. JOE
Jun 05, 2019
UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
A/C WHEN TURNED ON MAKES CAR IDIDLE IN A DIFFERENT TUNE AND HESITATIONS. THE BRAKE CLICKS WHEN PRESSING DOWN .
Apr 24, 2019
ELECTRICAL SYSTEM,ENGINE
1 complaint
MY CAR SHAKES A LOT AND WANT TO CONCOW OUT A LOT, AND I TOOK IT INTO A SHOP AND THEY SAID THAT HAVE SOME CODES ON THERE TOO NEED TO BE FIX
Mar 07, 2019
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PINE BELT NISSAN OF TOMS RIVER (LOCATED AT 229-245 NJ-37, TOMS RIVER, NJ) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT WAS INFORMED THAT NHTSA CHOSE WHICH VINS WERE INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Sep 11, 2018
AIR BAGS,SEAT BELTS
1 complaint
TAKATA RECALL: I WAS TRAVELING ABOUT 5MPH ON A DIRT ROAD WHEN THE AIR BAG DEPLOYED. I WAS NOT HIT BY ANYTHING AND DID NOT HIT ANYTHING. THE SEAT BELTS ALSO LOCKED UP.
Dec 05, 2016
STEERING,SUSPENSION
1 complaint
WE PURCHASED A BRAND NEW NISSAN JUKE ON NOVEMBER 16, 2013 AT MIDWAY NISSAN LOCATED IN PHOENIX ARIZONA. THE BUYING PROCESS WAS QUITE UNUSUAL IN THAT IT TOOK GREATER THAN SIX HOURS TO MEET WITH FINANCE TO SIGN THE PAPERWORK ONCE WE SHOOK HANDS ON THE DEAL. I WAS NOT PLEASED SPENDING THIS INORDINATE AMOUNT OF TIME AT THE DEALER BUT THEY OFFERED A GIFT CARD TO US TO AS AN APOLOGY, WHICH WE ACCEPTED AND APPRECIATED THE GESTURE. WE RECEIVED A SURVEY ABOUT THE JUKE SHORTLY AFTER OUR PURCHASE, WHICH WE PROMPTLY FILLED OUT AND SENT BACK. OF NOTE, WE INDICATED ON THE SURVEY THAT THE JUKE PERSISTENTLY PULLS TO THE RIGHT WHILE DRIVING. A FEW MONTHS LATER, I RECEIVED A CALL FROM TIM WILLIAMS IN CONSUMER AFFAIRS. TIM SAID HE WAS REACHING OUT TO US BECAUSE OF THE ISSUE IDENTIFIED ON THE SURVEY WE COMPLETED. I HAVE NOTHING BUT WONDERFUL THINGS TO SAY ABOUT TIM, AS HE CONDUCTED HIMSELF IN A PROFESSIONAL, KIND, AND SINCERE MANNER. TIM ARRANGED FOR A TECHNICAL SPECIALIST TO EVALUATE MY VEHICLE AT MIDWAY NIACIN. MY CAR WAS AT THE DEALER FOR THREE DISTINCT VISITS, WHICH TOTALED 22 DAYS. AFTER MUCH WORK AND MULTIPLE REPLACEMENT PARTS BEING INSTALLED, I WAS TOLD THAT MY CAR WAS AS GOOD AS IT IS GOING TO GET? BECAUSE THE PULL IN STEERING WAS NOW WITHIN SPECIFICATIONS. IN ESSENCE, MY CAR STILL PULLED TO THE RIGHT BUT NOT TO THE EXTENT THAT WAS DEEMED UNACCEPTABLE BY NIACIN. THE PULLING TO THE RIGHT CONTINUED TO BE A CONCERN FOR ME DESPITE REASSURANCES. THIS IS THE BEST DRIVING JUKE ON THE ROAD NOW. OVER THE PAST YEAR, THE PULLING HAS GOTTEN DRAMATICALLY WORSE SO I OPENED A NEW COMPLAINT WITH CONSUMER AFFAIRS. THEY DID NOT HELP ME AT ALL THIS FINE, IN FACT, THE ISSUE WAS BLAMED ON THE TIRES AND MY CASE ARBITRARILY CLOSED. I FEEL MY VEHICLE IS A SAFETY HAZARD SINCE IT PULLS TO THE RIGHT SIGNIFICANTLY. I MUST KEEP THE WHEEL TURNED TO THE LEFT AT ALL TIMES WHILE DRIVING.
Jul 30, 2015
WHEELS
1 complaint
TL* THE CONTACT OWNED A 2013 NISSAN JUKE. WHILE DRIVING AT 20 MPH, THERE WAS A LOUD POPPING NOISE AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED A MODERATE CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT NOTICED THAT THE ENTIRE RIM FRACTURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000.
May 04, 2015
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
ON WED, JANUARY 21, 2015, I ARRIVED HOME AROUND 7PM AND WENT INSIDE. I WAS NOT IN THE HOUSE 5 MINUTES WHEN I HEARD A MASSIVE EXPLOSION IN MY DRIVEWAY. I THEN SAW A BRIGHT ORANGE GLOW OUTSIDE MY WINDOW, WHICH WAS MY CAR ENGULFED IN FLAMES. THE FIRE DEPT SUPPRESSED THE FIRE AND THAT NIGHT I CALLED MY INSURANCE COMPANY TO REPORT THE INCIDENT. THE CAR (A LEASE), WAS INCINERATED AND DEEMED A TOTAL LOSS BY THE INSURANCE ADJUSTER. MY INSURANCE PAID OFF THE CAR TO THE LEASING COMPANY. WHEN I RESEARCHED THIS ISSUE, I SAW A LETTER THE NHTSA SENT TO NISSAN NORTH AMERICA REGARDING A LOOSE FUEL PRESSURE SENSOR IN MY 2013 JUKE AND PROMPTED THEM TO ISSUE RECALLS. THAT LETTER WAS DATED DEC 8, 2014. MY CAR WAS, IN FACT, ON THE RECALL LIST AND I FINALLY GOT MY LETTER ONE WEEK AFTER THE INCIDENT. NISSAN WAS VERY SLOW TO INFORM THEIR CUSTOMERS OF A VERY SERIOUS AND POTENTIALLY FATAL ISSUE. NISSAN CORPORATE DID AN INVESTIGATION ON MY CAR AND FOCUSED ON THE FUEL PRESSURE SENSOR. AFTER 1 MONTH OF WAITING FOR THEM TO CONTACT ME, THEY CALLED ME WED, FEBRUARY 25TH, 2015 TELLING ME THAT THE FUEL PRESSURE SENSOR WAS NOT THE ISSUE, HOWEVER THEY ARE NOT ABLE TO PINPOINT WHAT EXACTLY DID HAPPEN. THEY ADMIT THAT NO EXTERNAL FACTORS COULD HAVE CONTRIBUTED TO THIS FIRE AND THAT IT WAS, INDEED, AN ISSUE WITH THE CAR. THE ONLY THING THEY SAID THEY COULD DO FOR ME WAS OFFER A DISCOUNT ON A NEW NISSAN, HOWEVER I TOLD THEM I WOULD NEVER DRIVE ANOTHER NISSAN, ESPECIALLY SINCE THEY AREN'T SURE WHAT MADE THE CAR BLOW UP. I KNOW IN MY HEART THE FUEL PRESSURE SENSOR WAS TO BLAME. WHY ELSE WOULD MY CAR BE ENGULFED IN AN OBVIOUS FUEL FIRE IN MY DRIVEWAY. I FIND IT HORRIBLE THAT THEY ARE NOT ACCEPTING RESPONSIBILITY FOR THEIR FAULTY ENGINEERING. YOU MAY WANT TO LOOK MORE INTO THIS SINCE THEY "DON'T KNOW WHAT CAUSED IT". ALSO, THEY SAID THEY COULD NOT RELEASE THE REPORT TO ME AS IT'S NISSAN'S PROPERTY. *JS
Feb 25, 2015
SEAT BELTS
1 complaint
MY WIFE WAS INVOLVED IN AN ACCIDENT, WHERE THE VEHICLE ROLLED OVER. ON THE WAY HOME FROM THE HOSPITAL, WE WENT TO THE LOCATION THE VEHICLE WAS TOWED TO REMOVE HER PERSONAL EFFECTS. WHILE INSPECTING THE VEHICLE, I FOUND THAT HER SEAT BELT (DRIVERS) WAS TORN IN TWO PIECES. SHE HAD REMOVED HERSELF FROM THE VEHICLE PRIOR TO POLICE AND EMS ARRIVAL, AND SHE DIDN'T NOT USE ANY OBJECTS TO TEAR THE SEATBELT. THE TOW OPERATOR, WHOM WE SAW AT THE TOW YARD, SAID THE SEAT BELT WAS ALREADY TORN WHEN HE WAS MOVING THE VEHICLE. *TR
Feb 13, 2015
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I PURCHASED NISSAN JUKE/NISMO IN 9/13. AT THE END OF 5/14 SOMETHING HAPPENED. WHILE I AM IN A PARKING LOT I STARTED MY CAR AND SPEEDOMETER WENT TO OVER 140 AND STOPPED AT 60MPH AND I AM EVEN NOT MOVING. WHEN I INCREASE SPEED TO 5MPH OF COURSEIT INCREASED TO 75-80MPH. AND MY RPM'S SHOW S 4-5! I GOT TO MY HOME/GARAGE AND TURN OFF MY CAR. AFTER 10-15 MIN AND STARTED CAR AGAIN. AT THIS POINT SEEMS THAT COMPUTER/ELECTRIC SYSTEM WAS RESET. ABOUT 2 WEEKS LATER THIS IS HAPPENED AGAIN WHEN RPM'S AND SPEEDOMETER SHOWS "BIG NUMBERS". I SET UP AN APPOINTMENT ON 104TH & FEDERAL (DENVER, CO). THEY KEEP MY CAR FOR FEW HOURS BUT THEY DIDN'T FIND ANY ISSUES. I HAVE A PAPER WHICH SAYS "WE NEED TO SEE THIS VEHICLE DURING ACTIVE FAILURE". ON 9/27 WHEN I STARTED CAR THIS IS HAPPENED AGAIN. MY SPEEDOMETER SHOWS THAT I AM DRIVING 90 MPH WHEN I DROVE LESS THAN 30 MPH. I STOP ON NEXT SMALL PARKING LOT AND I TOOK A PICTURES AND I TOOK VIDEO. AFTER THAT I TRIED TO RESTART MY CAR SEVERAL TIMES AND IT'S ALWAYS SHOWS OVER 140MPH (THE ARROW FOR SPEEDOMETER GOES TO THE END!) AND STOPS AT 60MPH WHILE CAR IN "PARK" MODE. MAYBE AFTER 5TH ATTEMPT IT DID RESET AGAIN AND I DROVE STRAIGHT TO SERVICE NISSAN WITH BIG HOPE THAT SERVICE STILL OPEN. BUT IT WAS AFTER 6PM AND THEY WERE CLOSED. I SET UP NEW APPOINTMENT WITH NISSAN SERVICE THIS WED 10/9 AT 9AM. I WROTE AN E-MAIL TO NISSAN USA AND THEY ALREADY CONTACT ME AND WE DISCUSS WHAT I SHOULD DO. IF 2ND INSPECTION WILL SHOW NOTHING I WILL SEND THOSE PAPERS FROM MY 1ST AND 2ND INSPECTION. I CAN SEND YOU PICTURES AND VIDEO WITH PROOF THAT SOMETHING WRONG, JUST BAD BEHAVIOR. I AM NOT EVEN TALK ABOUT EMOTIONAL STRESS (AS WOMEN!) BUT THE MONEY WHICH I SPEND AND STILL PAYING - IT'S A REALLY BIG DEAL FOR ME. SUMMARY - SPEEDOMETER AND TACHOMETER GOES OVER NORMAL SCALE. *TR
Oct 07, 2014
EXTERIOR LIGHTING,STRUCTURE
1 complaint
I WAS DRIVING TO WORK ON A MAJOR TOLLWAY FREEWAY IN HOUSTON, TEXAS AT ABOUT 5:30 IN THE MORNING. A ROCK FLEW UP AND HIT MY PASSENGER SIDE FOGLIGHT AND SHATTERED IT. I JUST BOUGHT THIS CAR THREE WEEKS PRIOR. I FEEL THAT THIS WILL BE A CONSTANT PROBLEM. WHOEVER DECIDED TO PUT GLASS FOGLIGHTS LOW IN THE FRONT IS NOT VERY SMART. ENGINEERINGLY SPEAKING THESE FOGLIGHTS ARE NOT TILTED TO HELP WITH THE IMPACT OF DEBRIS ON A FREEWAY. THEY SHOULD HAVE THOUGHT ABOUT THIS A LITTLE MORE WHEN THEY MADE THEM. NOT TO MENTION, I BOUGHT THIS CAR BRAND NEW. I DID NOT EXPECT ANY PROBLEMS SO SOON. I DID NOT PURCHASE AND EXTENDED WARRANTY, I FIGURED THE CAR WOULD BE COVERED, BEING THAT IT WAS NEW. I WAS SHOCKED TO FIND OUT THE FOGLIGHT ALONE IS $175.00 AND THE LABOR IS ANOTHER 300.00 DOLLARS. THIS SEEMS EXTREMELY EXPENSIVE FOR THE AVERAGE PERSON TO SPEND WHEN I JUST GAVE THEM $ 21,000.00 NOT MORE THAN SIX WEEKS AGO. I HAVE SINCE THEN PARKED MY BRAND NEW CAR IN THE GARAGE AND AM DRIVING MY OLD RELIABLE VEHICLE. NOT ONLY CAN I NOT AFFORD A NEW FOGLIGHT EVERY TIME A ROCK HITS MY CAR, BUT I AM THOROUGHLY DISSATISFIED. THE COMPANY WILL NOT COVER IT. I FEEL JILTED. THE PROBLEM WITH THE FOGLIGHT IS FOUR FOLD- IT IS MADE OF GLASS, IT WILL TAKE HALF A DAY FOR AND EXPERIENCE MECHANIC FROM THE DEALER ONLY TO REPLACE THIS BULB, THEY HAVE TO TEAR INTO OTHER PARTS ON THIS NISSAN JUST TO CHANGE THE BULB, THE LIGHTS ARE NOT TILTED SO ROCKS WILL ALWAYS BE A DIRECT IMPACT SHATTER. MAYBE THEY COULD CHANGE THE STYLE TO ONE PANEL LIKE THE OLD 2005 CARS. IT IS TOO EXPENSIVE TO REPLACE A SINGLE BULB KIT. I HOPING WITH THIS LETTER THAT ATLEAST, THE MANUFACTURERS WILL CHANGE THIS SOMEHOW. EITHER MAKE THE FOGLIGHTS OUT OF SOME KIND OF PLASTIC, OR CHANGE THE BUMPER ALTOGETHER, SO THE LIGHTS ARE AT THE TOP, NEAR THE HOOD OF THE CAR. I AM SO SAD! *TR
May 22, 2014
EQUIPMENT
1 complaint
AS THE WEATHER GOT WARMER I TRIED TO USE MY AC AND IT JUST BLEW HOT AIR. I HAVE NO KNOWLEDGE OF VEHICLES AND ASSUMED BECAUSE IT WAS THE FIRST TIME I HAD TURNED IT ON I WOULD HAVE TO LET IT GET BROKEN IN. SO THE NEXT HOT DAY CAME AND AGAIN I TURNED MY AC ON AND NO COOL AIR. SO I CONTACTED MY DEALER. I INFORMED THEM OF MY SITUATION AND I TOOK IT IN. I THEN WAS CONTACTED AND INFORMED THAT I HAD A ROCK IN MY AC CONDENSER. OF COURSE I WAS SO UPSET WHEN THEY SAID IT WOULD BE 800$ TO REPAIR THIS. SO I HAVE BEEN LOOKING INTO THIS AND HAVE FOUND THAT THIS IS ACTUALLY A COMMON ISSUE WITH THE JUKES BEING THAT THE OPENINGS NEXT TO THE FOG LIGHTS HAVE NO SCREENS AND THE CONDENSER IS COMPLETELY EXPOSED. I HAVE FOUND MANY BLOGS WHERE PEOPLE ARE HAVING THE SAME ISSUES. I JUST LIKE EVERYONE ELSE JUST HAS HAD TO EAT THE COST OF REPLACING THE PARTS AND COST OF LABOR. I JUST WANT THIS TO BE AWARE BECAUSE THIS WAS MY FIRST EVER NEW CAR AND I AM HAVING A BAD EXPERIENCE. *JS
May 18, 2014
STEERING
1 complaint
STEERING WAS OFF CENTER, HAD TO BRING TO NISSAN DEALER TO CHECK FOR ALIGNMENT , THEY SAID THAT INNER TIE ROD IS BENT,NOT AGREEING WITH SERVICE MANAGER, , CALLED NISSAN HUNDRED TIMES PLUS E-MAIL S, TO CHECK MY CAR DEALER UNCOOPERATIVE.NISSAN WONT FIX IT UNDER WARRANTY,CAR IS 2 MONTHS OLD , I EXPLAINED THAT ITS TO EARLY TO HAVE INNER TIE ROD PROBLEMS THIS PARTS ARE DESIGN TO ABSORB ROAD IMPERFECTION, THEY JUST SAY NO,THEIR SORRY FOR IT. CAR IS NEW NO STRESS OR WEAR AND TEAR YET ON THE CAR.AT THE END I HAVE TO REPLACE STEERING RACK LINKAGE/ASSEMBLY BECAUSE YOU CANT BUY INNER TIE ROD SEPARATELY., COSTING ME $3000.00 PARTS AND LABOR.THE INNER TIE ROD IS WEAK AND FAILED TO DO ITS FUNCTION. *TR
Apr 05, 2013
Frequently Asked Questions
How many problems does the 2013 NISSAN Juke have?
The 2013 NISSAN Juke currently has 97 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 NISSAN Juke?
The most common problems reported for the 2013 NISSAN Juke are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 NISSAN Juke problem data come from?
All problem and complaint data for the 2013 NISSAN Juke comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - NISSAN Juke
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