2004 NISSAN Murano Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
678
Complaints Reported
Complaints by Component
VISIBILITY
121 complaints
THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM! THIS HAPPENS DAILY. *TR
Mar 13, 2014
THE DRIVERS SIDE SUN VISOR FAILED TO KEEP ITS 'UP POSITION' OR IN A SELECTED POSITION TO SHADE THE DRIVER FROM THE SUN. THIS IS A SAFETY HAZARD THAT LEFT UNCORRECTED COULD RESULT IN AN ACCIDENT. NISSAN HAS NOT ISSUED A VOLUNTARY RECALL ON THE VISOR EVEN THOUGH MANY PEOPLE HAVE COMPLAINED ABOUT THE PROBLEM. *TR
Sep 22, 2012
THE SUN VISORS CONSTANTLY WILL NOT STAY UP. THIS HAPPENED FIRST ON THE PASSENGERS SIDE AND NOW ON THE DRIVES SIDE. THIS IS A SAFETY ISSUE! THESE SUN VISORS FALLING DOWN CAN BLOCK YOUR VISION WHILE YOU ARE DRIVING. THIS IS GOING TO COST ALMOST $600.00 TO FIX AT THE DEALERSHIP! THIS IS RIDICULOUS AND SHOULD BE A RECALL ON NISSAN'S PART, NOT CHARGE SOME OUTRAGEOUS PRICE TO FIX. I AM COMPLETELY APPALLED AT THIS. *TR
Aug 03, 2012
DRIVERS SIDE SUN VISOR HAS LOST ABILITY TO STAY IN UPRIGHT POSITION. WILL DROP DOWN UNEXPECTEDLY CAUSING A SAFETY ISSUE AND CANNOT BE LEFT IN ANY POSITION BUT FULLY DOWN. *TR
May 28, 2012
THE PASSENGER SIDE VISOR SWINGS DOWN, DOES NOT STAY IN PACE AND OBSTRUCTS THE DRIVERS VIEW OF THE ROAD. *TR
Apr 12, 2012
+ 116 more complaints for this component
POWER TRAIN
107 complaints
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 45 MPH, THE TACHOMETER INCREASED, THE TRANSMISSION SLIPPED, AND THE VEHICLE SHUDDERED UNCONTROLLABLY. SUTHERLIN NISSAN CHEROKEE COUNTY (LOCATED AT 101 HARBOR CREEK PKWY, HOLLY SPRINGS, GA 30115, (678)730-9900) WAS CONTACTED BY PHONE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.
Aug 16, 2019
CAR LOST POWER WHILE DRIVING ON HIGH WAY. NO LIGHTS WERE ON. GAS STATION SAID CODE P0868 SHOWED. I COULD HAVE BEEN KILLED. NISSAN KNOWING SOLD ME THIS CAR IN 2014 FOR OVER 10,000. PNLY FOUR YEARS AGO THEY HAVE PROBLEM ON THIS CAT CVT BUT DID NOT INFORM ME. AT ALL. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 15, 2018
THE VEHICLE WOULD NOT ACCELERATE AFTER IT HAD COME TO A COMPLETE STOP ON HIGHWAY. AFTER GETTING OUT OF MY VEHICLE AND PUSHING IT TO THE SIDE, THE VEHICLE FINALLY DROVE AWAY. BUT AFTER THIS THE VEHICLE HAS HAD A TRANSMISSION RATTLE IN WHICH NONE OF MY (4) MECHANICS CAN SEEM TO FIX. FAILURE AT 100,110K MILES. GLAD NISSAN IS MAKING MONEY WHILE WE SUFFER.
Dec 07, 2017
MY NISSAN MURANO SL HAD 35K MILES WHEN PURCHASED. COMPLAINED 5 TIMES TO THE DEALERSHIP ABOUT GROANING NOISE AND MAJOR OIL LEAK. MAJOR VIBRATIONS OCCURRED WHILE DRIVING AND PULLED OVER SO I COULDN'T DRIVE ANYMORE. BURNING SMELL OF OIL THAT WAS LEAKING FOR MONTHS AND WAS NOT NOTICED BY CERTIFIED MECHANICS. ALSO BUCKING MOTIONS. TOWED MURANO FOR REPAIR AND LATER DIAGNOSED AS TRANSFER CASE AND TAIL SHAFT DESTROYED. THE CVT TRANSMISSION NEEDED SLIGHT REPAIRS TOO WITH TRANSFER CASE. COST ~$3500
Mar 26, 2017
TRANSMISSION FAILED WITHOUT WARNING AT 68K MILES. WHILE ON HIGHWAY ENGINE JUST STARTED FREE REVING. HAD TO COAST TO SIDE OF ROAD. NISSAN WILL NOT ASSIST IN REPAIR AS CAR IS OVER 10 YEARS OLD. DEALER WORKED ON TRANSFER CASE IN MAY; THOUGHT THEY REPORTED ALL WAS WELL.
Nov 11, 2016
+ 102 more complaints for this component
SEATS
90 complaints
Driver seat front left side has a rocking motion to it. I’ve read a lot of others have found this issue was supposed to be fixed from 2003-2004 and the parts have been updated to address the issue. I am worried my seat movement will create an unsafe driving condition.
Oct 24, 2024
I WAS TURNING ON A HIGHWAY LOOP AND I'M SHORT SO I HAD THE SEAT ALL THE WAY UP TO BE ABLE TO SEE. WHEN I STARTED TURNING THERE WAS A BUNCH OF CARS BEHIND ME AND THE BACK OF THE SEAT MADE A LOUD POPPING NOISE AND I HIT MY HEAD ON THE WINDOW BECAUSE THE BACK RIGHT OF IT GAVE OUT. I PULLED TO THE SIDE OF THE ROAD AND GOT MY SELF TOGETHER. THIS HAPPENED TO ANOTHER COWORKER WITH ANOTHER NISSAN MURANO BUT SHE HAD LESS PROBLEMS SINCE SHE'S A TALL WOMAN AND WHEN THE SEAT BROKE IT DIDN'T GO ALL THE WAY DOWN. LOOKING AT THE SEAT THE BACK RIGHT OF IT HAS A BIG METAL BAR PIECE THAT SNAPPED. IT NO LONGER GOES ALL THE WAY UP MAKING IT A HAZARD TO DRIVE WITHOUT GETTING IT FIXED. * DSY
Jun 06, 2019
ON MARCH 29, 2018 I SAT DOWN IN MY CAR AND FELT THE DRIVERS SEAT MOVE DOWNWARD FOR THE FIRST TIME. WHEN I GOT HOME I EXITED THE CAR AND GOT BACK IN THE SAME THING HAPPENED AGAIN. THERE WAS NO INDICATION OF ANYTHING BEING BROKEN OR OUT OF PLACE PRIOR TO THE 29TH OF MARCH. ADDITIONALLY, I HAVE NOT BEEN IN ANY ACCIDENTS, NOR HAS ANY ONE DRIVEN MY CAR BESIDES MYSELF. AS OF TODAY (APRIL 2, 2018) I HAVE TAKEN MY CAR TO A MECHANIC FOR AN ESTIMATE AND WILL CHECK WITH ANOTHER REPAIR SHOP ON APRIL 3, 2018.
Apr 02, 2018
FROM NORMAL USAGE, THE FRONT SIDE DRIVER'S SEAT BROKE (IN 2016) FROM WHAT I BELIEVE IS A DEFECTIVE SEAT BRACKET. NOW THE SEAT WOBBLES AND ROCKS WHENEVER I AM DRIVING AND WHEN THE CAR MOVES SIDE TO SIDE AT ALL. SEAT BROKE UPON EXITING VEHICLE. I WEIGH 163 POUNDS AND AM THE PRIMARY DRIVER. NO SUDDEN MOVEMENT CREATED THE BREAK.
Apr 29, 2017
REAR LEFT ANCHOR BRACKET SHEERED OFF CAUSING THE SEAT TO FALL WHILE DRIVING. ALMOST WRECKED THE CAR.
May 01, 2016
+ 85 more complaints for this component
ELECTRICAL SYSTEM
71 complaints
My alternator has failed and I see where there was a recall on 2004 nissan murano for alternator/generator but its not showing a recall when I put my Vin in but it's doing exactly what it describes.
Nov 13, 2021
THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 60 MPH, WITHOUT WARNING THE ABS AND BATTERIES WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER THE VEHICLE FAILED TO ACCELERATE FORWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE WIRES TO THE ALTERNATOR HAD MELTED AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER WAS CONTACTED HOWEVER, THERE WAS NO RESPONSE FROM THE TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000
May 19, 2021
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ANTWERPEN NISSAN SECURITY (1701 WOODLAWN DR - #4006, BALTIMORE, MD 21207, (410) 298-4400) WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
May 06, 2021
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, WHEN THE VEHICLE DECELERATED INDEPENDENTLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO HER RESIDENCE AND SHE WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 188,775.
Aug 04, 2020
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE ALTERNATOR WAS REPLACED ON FOUR SEPARATE OCCASIONS. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Sep 20, 2019
+ 66 more complaints for this component
LATCHES/LOCKS/LINKAGES
31 complaints
MY DOOR LOCK FOR MY PASSENGER FRONT SIDE DOES NOT UNLOCK. I HAVE NO IDEA WHY BUT I HAVE TO MANUALLY UNLOCK THIS NOW. I HAVE RESEARCHED THIS ONLINE AND SPOKE WITH MY LOCAL NISSAN DEALERSHIPS. THIS IS A SAFETY ISSUE AND SHOULD BE REPAIRED BY A RECALL. PLEASE ADVISE. *TR
Apr 18, 2015
I HAVE A 2004 NISSAN MURANO. I TOOK MY CAR TO THE SHOP TODAY BECAUSE THE DOORS ARE NOT LOCKING OR UNLOCKING. MY HATCH ONLY WORKS SOME OF THE TIME AS WELL. I FOUND OUT THAT THE ACTUACTOR IS OUT ON ALL THE DOORS. THIS IS CRAZY ARE OUT ON A CAR THAT ONLY HAS 79K MILES ON IT AND IS 11 YEARS OLD. THE COST WILL BE ABOUT 2K TO GET FIXED. THIS IS A SAFETY ISSUE, I HAVE THREE SMALL KIDS. HAVING TO THEM STAND OUTSIDE WHILE I CLIMB INSIDE TO MANUALLY UNLOCK THE DOORS IS UNSSAFE. IF I LEAVE THE CAR UNLOCKED AT NIGHT WHEN WE ARE OUT, THAT LEAVES US VULNERABLE FOR SOMEONE ENTERING THE CAR AND HIDING IN IT UNTIL WE RETURN. ONCE WE GET IN WE MANUALLY LOCK THE DOORS BUT IF THERE IS AN ACCIDENT AND WE NEEDED TO QUICKLY EXIT OR EMERGENCY RESPONDS NEED TO QUICKLY GET US OUT OF THE CAR, IT IS NOT POSSIBLE. IT IS GOING TO COST 2K TO GET THIS FIXED. I HAVE BEEN READING FORUMS, THIS IS A BIG ISSUE ON THE NISSAN MURANO, IT NEEDS TO BE A RECALL. IF IT IS NOT A RECALL, I WOULD LIKE NISSAN ACCEPT SOME OF THE FINANCIAL RESPONSIBILITY OF THIS REPAIR. *TR
Apr 09, 2015
YESTERDAY AFTER WORK, I OPENED THE HATCH TO THE BACK OF MY VEHICLE TO REMOVE JUMPER CABLES. WHEN I WENT TO CLOSE THE HATCH DOOR, IT WOULD NOT STAY CLOSED. I LOOKED CLOSER AT THE MECHANISM THAT LOCKS THE DOOR IN THE CLOSED POSITION, AND IT WAS NOT MOVING BACK INTO THE PROPER POSITION. I THOUGHT INITIALLY IT WAS DUE TO THE COLD WEATHER, BUT EVEN AFTER IT WAS GIVEN TIME TO HEAT UP IT CONTINUED TO STAY IN THE OPEN POSITION. I MADE DUE BY DUCT TAPING THE HATCH CLOSED TO MAKE IT HOME. I LOOKED ONLINE AND SAW THAT THOUSANDS OF OTHER MURANO OWNERS HAVE HAD ISSUES WITH THEIR LOCK ACTUATORS ON DOORS, HATCHES AND EVEN THE GAS COVER ACTUATOR. IT IS EXTREMELY CONCERNING TO ME DUE TO THE OBVIOUS SAFETY HAZARDS THAT ACCOMPANY THIS MALFUNCTION. *TR
Jan 08, 2014
WHEN GETTING OUT OF CAR TO FILL GAS AND UPON CLOSING DOOR, THE DOORS ARE AUTOMATIC LOCKING, I HAD CHILDREN IN THE CAR. THIS CAR HAS CONTINUE TO DO THIS AND IS SERIOUS SAFETY ISSUE. AS A FEMALE I WANT TO KNOW THESE LOCKS CAN BE COUNTED ON TO LOCK OR NOT WHEN CORRECT. A CHILD COULD EASILY GET INTO CAR AND DOORS LOCK ON THERE OWN. THIS IS KNOWN ISSUE WITH NISSAN. *TR
Oct 04, 2011
ALL 4 "DOOR LOCK ACTUATORS" ON MY 2004 NISSAN MURANO ARE DEFECTIVE. THIS ISSUE OCCURS INTERMITTENTLY AND MEANS THAT THE DOOR LOCK WILL RANDOMLY NOT UNLOCK OR LOCK. ONLY THE DRIVER DOOR HAS A KEY LOCK- MEANING THAT FOR EACH OTHER DOOR, THE DOORS MUST BE LOCKED FROM WITHIN IF THE LOCK ACTUATOR IS NOT WORKING OR ACTING UP. FOR EXAMPLE, IF A CAR DOOR IS NOT OPENING, AND YOU UNLOCK IT FROM WITHIN THE CAR, THEN CLOSE THE DOOR, AND PRESS "LOCK" ON YOUR KEY-CHAIN, THAT CAR DOOR WILL STILL HAVE NOT LOCKED. THE CAR DOOR LOCK STOPS RESPONDING, AND CAN ONLY BE DONE MANUALLY INTERNALLY. I SPOKE TO NISSAN A YEAR AGO ABOUT THIS PROBLEM AND THEY INDICATED THAT EACH DOOR WOULD BE $400 TO FIX, MEANING $1600 ALTOGETHER. RESEARCH HAS INDICATED TO ME THAT THIS IS A FAIRLY COMMON NISSAN PROBLEM AND THAT NONE OF THE DEALERSHIPS ARE DOING ANYTHING TO HELP THE CONSUMER- OTHER THAN INDICATING THE LARGE PRICE TAG. THIS ISSUE DIRECTLY AFFECTS THE SAFETY OF THE PRODUCT- BECAUSE IT BECOMES IMPOSSIBLE TO TELL WHETHER THE DOOR IS ACTUALLY LOCKED, UNLESS THE OWNER PHYSICALLY WALKS AROUND THE CAR AND CHECKS EACH DOOR- AND THEN LOCKS THE DOOR MANUALLY FROM THE INSIDE. *TR
Aug 22, 2011
+ 26 more complaints for this component
ENGINE AND ENGINE COOLING
28 complaints
I WAS DRIVING THE VEHICLE IN RESIDENTIAL AREA, IT SOUNDED LIKE METAL WAS GRINDING THE VEHICLE FILLED WITH SMOKE, AND .COMPLETELY SHUT OFF. I HAD TO HAVE VEHICLE TOWED TO THE DEALER AS IT WAS UNABLE TO FUNCTION. AS SOON AS THE MECHANIC TURNED ON THE CAR HE STATED IT WAS THE TRANSFER CASE. FROM MY RESEARCH THE TRANSFER CASE IS CONNECTED TO THE TRANSMISSION AS WELL AS THE FRONT AND REAR AXLES BY MEANS OF DRIVE SHAFT.THIS IS A DEFINITE SAFETY ISSUE, IF I WAS DRIVING ON A HIGHWAY AND THIS HAPPENED AND THE VEHICLE STALLED I WOULD HAVE BEEN IN A TERRIBLE CAR CRASH. THE DEALER SAID IT WAS NOT COVERED UNDER THE WARRANTY AND THE COST OF REPAIR WAS $3,800.00. THIS SIS RIDICULOUS. NISSAN SHOULD DO A RECALL ON THIS PART. I SEARCHED THE INTERNET AND THERE ARE SO MANY COMPLAINTS ABOUT THE SAME ISSUE IN THE SAME MAKE/MODEL AND YEAR OF THIS VEHICLE.SOMETHING NEEDS TO BE DONE, NISSAN SHOULD ISSUE A RECALL ON THIS PART ITS VERY DANGEROUS. FOR THE PEOPLE WHO HAVE ALREADY PAID SHOULD RECEIVE A REFUND OR PARTIAL REFUND BECAUSE THIS IS A COMMON PROBLEM AND IT IS IN FACT A SAFETY ISSUE. I JUST THANK GOD MY CHILDREN WERE NOT IN THE VEHICLE AT THAT TIME.. *TR
May 22, 2014
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT GASOLINE FUMES EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE EXHAUST MANIFOLD NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
May 09, 2014
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE THE VEHICLE LOST POWER ABNORMALLY. THE CONTACT HAD TO SHIFT INTO REVERSE IN ORDER TO MANEUVER THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR GENERATOR REGULATOR). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER NOR WAS THE VEHICLE REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000.
Jan 13, 2012
MY 2004 NISSAN MURANO SE JUST RECENTLY PASSED 115,000 MILES. I HAVE BEEN NOTICING A LACK OF POWER, SOME ODD/VARIOUS NOISES AND JUST RECENTLY SAW A PUFF OF SMOKE OUT OF THE EXHAUST. SHORTLY AFTER, THE SERVICE ENGINE SOON LIGHT CAME ON AND I HAD THE CODE VERIFIED AT ADVANCE AUTO. CATALYTIC SYSTEM FAILURE ON ONE OF THE BANKS. THIS TYPE OF FAILURE IS EXTREMELY COMMON WITH NISSAN VEHICLES UTILIZING THE VQ ENGINE AND TYPICALLY RESULTS IN BACKFLOW OF CATALYST MATERIAL INTO THE ENGINE WHICH IN TURN CAUSES CATASTROPHIC FAILURE TO THE PISTONS AND PISTON RINGS. REPLACEMENT OF THE CATALYTIC CONVERTERS IS HIGHLY DIFFICULT AND GENERALLY COSTS AROUND $2,500 AT A DEALER. PARTS ALONE WILL COST IN EXCESS OF $600 FOR AFTERMARKET AND $1,600 FOR OEM. THIS ISSUE GENERALLY HAPPENS BETWEEN 80K AND 120K MILES ON ALMOST EVERY ALTIMA, MAXIMA AND MURANO AND THERE ARE MULTIPLE FORUMS IN WHICH VARIOUS OWNERS DISCUSS THIS MATTER IN GRAVE DETAIL. IT IS NOT A MATTER OF IF THIS WILL HAPPEN TO THESE VEHICLES, IT IS A MATTER OF WHEN. I PURCHASED THIS VEHICLE 1.5 YEARS AGO AND STILL OWE MUTLTIPLE THOUSANDS OF DOLLARS ON IT. THIS IS RIDICULOUS... *TR
Aug 15, 2011
THEY ARE TELLING ME I HAVE TO REPLACE MY CATALYTIC CONVERTER, BECAUSE IT IS A GOVERNMENT REQUIREMENT. THIS IS COSTING 3300.00. LOOKING ONLINE, SOME CARS, THERE WAS A RECALL ON THIS PART WHY WASN'T THERE ONE ON THIS CAR IF IT IS HAVING TO BE REPLACED? 2004 NISSAN MURANO. I CAN NOT AFFORD SOMETHING LIKE THIS, AND A FAMILY WITH MY INCOME CAN NOT. I AM A SINGLE MOTHER WITH TWO KIDS. PLEASE LET ME KNOW WHAT I CAN DO. *TR
May 14, 2011
+ 23 more complaints for this component
UNKNOWN OR OTHER
17 complaints
I’ve changed the timing belt, brakes, batteries, fuel injectors and all and still after thirty minutes of me driving Nissan Murano 2004 I have to continuously push on the gas to get the car to move . My car always has a smell of burning rubber after a long period of time driving it . I then pull over for 20/25 minutes to let the car reset or cool down I guess and then when I turn it on it drives ok until the next 25/30 minutes go by. I’ve gotten two alternators brand new and I’m still having the same issues . When I slow down to come to a full stop it feels like my car is jerking on a chain slowly. When I put the car in neutral to come to a stop it doesn’t make the car tremble . I hope and pray I can get some answers or help to guide me in the right direction . I’ve spent over $2000 in labor to this car to still have the same problem.
May 11, 2023
I HAVE PUT 4 ALTERNATORS ON IN LAST 4 MONTHS AND NOW IT IS STUCK IN SECURITY IMMOBILIZE MODE AND WON'T DO NOTHING THIS SAFETY MOAD IS 3 TIME IT'S DONE IT AND WE CAN'T GET IT OUT IT WON'T EVEN GET FUEL TO START BECAUSE OF BEING STUCK IN SECURITY MODE AND THE KEY FOB WORKS WHEN IT WANTS TO AND WHEN IT WENT INTO THIS MODE IT WAS PARKED BUT RUNNING AND I HAD TO TOW IT HOME AND IT'S GETTING PRETTY EXPENSIVE
Aug 26, 2020
CAR STALLS OUT WITHOUT WARNING. I HAVE LOST BRAKE AND POWER STEERING. CAN CAUSE A WRECK.
Jul 11, 2020
I WAS DRIVING ON MY WAY HOME, ON THE HIGHWAY AT ABOUT 65MPH. WHEN IT STARTED TO SLOW DOWN EVEN WHEN I WAS STEPPING ON THE ACCELERATOR. THEN IT SUDDENLY STARTED TO WORK AGAIN PROPERLY. MY HOME WAS 20 MIN OR SO FROM WHERE I STARTED DRIVING. DURING THIS TIME THE SAME THING KEPT HAPPENING OF THE SPEED SLOWING DOWN AND NOT GOING UP EVEN WHEN PRESSING ON THE ACCELERATOR FOR A GOOD 4-5TIMES. UNTIL SUDDENLY THE ENGINE STOPPED WORKING. THANKFULLY I WAS ABLE TO MAKE A SAFE PULL OVER ON THE HIGHWAY. A MECNIC CAME TO SEE IT AND TOLD ME IT'S A BAD ALTERNATOR. AFTER LOOKING ONLINE I SAW THAT THIS HAS HAPPENED TO MANY NISSAN MURANO OWNERS! IT'S SO DANGEROUS BECAUSE IT JUST STARTS TO HAPPEN RANDOMLY. I GOT LUCKY LIKE I MENTIONED AND WAS ABLE TO MAKE A SAFE STOP. I CAN ONLY IMAGINE IF I DIDN'T. I WAS PREGNANT AND HAD BOTH OF MY TODDLERS IN THE CAR!! I THINK THIS SHOULD BE A RECALL IF IT'S BECAUSE THE ALTERNATOR WAS INSTALLED DEFECTIVE TO BEGIN WITH. I CALLED NISSAN AND THE LADY I SPOKE TO WAS NO HELP AT ALL SHE SAID BECAUSE MY CAR IS SO OLD THERE'S NOT MUCH THEY CAN DO ABOUT IT!? SERIOUSLY! I HAVE HAD OTHER CARS SAME AS OLD OR A FEW YEARS NEWER AND THAT NEVER PLAYED A IMPORTANT ROLE ON HAVING THE RECALL HONORED BECAUSE IT'S SOMEHING THAT MAKES THE CAR UNSAFE AND IT WAS BECAUSE OF A FAULTY PART ETC.
Jul 18, 2018
BRAKE LIGHT WARNING LIGHT COMES ON, AT THE SAME TIME AS THE BATTERY LIGHT. CAR LOOSES POWER AND WHEN I STEP ON THE GAS IT WILL NOT MOVE. THIS IS VERY DANGEROUS. I SEE A RECALL FOR THIS YEAR, BUT BEING TOLD NOT MY VEHICLE. WELL IT IS MY VEHICLE IN WHICH IT IS HAPPENING TO.
Apr 13, 2017
+ 12 more complaints for this component
STEERING
16 complaints
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME LOOSE AND AN ABNORMAL NOISE COULD BE HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.
Sep 04, 2015
INTERMITTENT POWER STEERING FAILURE. MANY COMPLAINTS FILED ABOUT THIS ISSUE.
Nov 25, 2013
THE PRESSURE HOSE OF THE POWER STEERING IS LEAKING EXTENSIVELY, TO THE POINT WHERE IT REQUIRED THE RESERVOIR TO BE REFILLED AN ABOUT 10 DAYS. UPON CLOSER INSPECTION, THE POWER STEERING FLUID CAN BE SEEN DRIPPING ONTO THE EXHAUST, CREATING SMOKE AND A BURNING SMELL WHEN OUTSIDE THE VEHICLE. THIS FAILURE PROBABLY BEGAN SEVERAL MONTHS AGO, BUT THE VEHICLE WAS ALREADY LEAKING OIL FROM THE UPPER OIL PAN (THE ALUMINUM SHROUD AROUND THE CRANK). ONCE THE UPPER OIL PAN LEAK WAS FIXED, THE PS PRESSURE HOSE LEAK BECAME MORE EVIDENT. APPARENTLY, THIS PROBLEM HAS GOTTEN WORSE JUST RECENTLY, BECAUSE I ADDED SOME FLUID TO THE PS RESERVOIR WHEN I FIXED THE UPPER OIL PAN, AND MUCH OF THIS REPLACED FLUID DRAINED OUT WITHIN THE FOLLOWING 10 DAYS. CERTAINLY NOT WHAT I'D CALL A SAFE SITUATION, AND FROM READING THE ONLINE FORUMS ON NISSAN MURANO'S, IT APPEARS THIS IS A COMMON SITUATION. *TR
Dec 20, 2011
I OWN A 2004 NISSAN MURANO. I HAVE HAD THIS VEHICLE FOR LESS THAN A YEAR (9MONTHS) AND IN THE LAST 2 MONTHS I HAVE NOTICED MULTIPLE ISSUES...BOTH MY FRONT WINDOWS ROLL DOWN AUTOMATICALLY AFTER THE CAR IS TURNED OFF, THE TEMP GAUGE ON THE MIRROR FLASHES 100 DEGREES, LASTLY-THE MOST CONCERNING IS MY STEERING! I HEARD POPPING FOR MONTHS AND MONTHS, BUT MOST RECENTLY I COULD FEEL THE POWER STEERING GOING OUT. I THOUGHT AT FIRST IT WAS BECAUSE OF ALL THE RAIN WE HAD SOME HIGH WATER OVER OUR ROAD, BUT IT CONTINUED. MY BROTHER IS A CERTIFIED MECHANIC AND HE ADDED FLUID TO IT WHICH HELPED FOR A DAY OR TWO THEN IT WENT RIGHT BACK TO BEING HARD TO STEER, MOSTLY TURNING LEFT SOME RIGHT.WE WERE DRIVING OVER A BRIDGE WHEN WE CROSSED THE BRIDGE JOINT PASSING ONCOMING TRAFFIC THE WHEEL NEARLY JERKED LEFT OUT OF MY GRIP BECAUSE OF THE PROBLEM. WE NEARLY HIT ANOTHER CAR AND COULD HAVE WENT THROUGH THE BRIDGE TO THE RIVER BELOW. SCARED US TO DEATH!! WHEN WE LOOKED IT UP IN THE SYSTEM IT SAYS IT MAY BE RACK AND PINION SYSTEM. I'VE LOOKED ONLINE AND HAVE READ MULTIPLE UPON MULTIPLE ACCOUNTS OF THE SAME THING FOR THIS YEAR AND MODEL BUT NO RECALL OR HELP FOR THIS ISSUE BY NISSAN, NOT THE 2004 ANYWAY. MY BROTHER PLANS TO GET UNDER THE CAR AND CHECK IT OUT IN MORE DETAIL BUT IS PRETTY CERTAIN RACK AND PINION MALFUNCTION IS THE PROBLEM. IT'S GONNA BE A SMALL FORTUNE TO PAY FOR! BUT MORE IMPORTANTLY I HAVE TWO CHILDREN UNDER AGE 4 THAT ARE TRANSPORTED DAILY IN THIS VEHICLE AND IT IS A MAJOR SAFETY CONCERN FOR ME AND FOR NISSAN. THIS NEEDS TO BE CORRECTED. *TR
Apr 30, 2011
2004 NISSAN MURANO SUFFERED COMPLETE STEERING FAILURE. THE STEERING WHEEL WOULD TURN FREELY BUT DOES NOT CONTROL THE CAR. THE RESULT WAS A CRASH. THERE WERE NO OTHER CARS IN SIGHT ON A STRAIGHT ROAD TRAVELING APPROXIMATELY 35 MPH. THE SUV WENT OFF THE ROAD AND HIT A TREE TOTALING THE VEHICLE AND INJURING DRIVER. AIRBAG INJURIES WERE NOT TOO BAD BUT COULD HAVE BEEN WORSE IF TRAVELING AT A HIGHER SPEED. *TR
Dec 09, 2010
+ 11 more complaints for this component
ENGINE
12 complaints
TL* THE CONTACT OWNED A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 35 MPH, THE VEHICLE ENGINE JERK THREE TIMES STALLED SLIDE AND LANDING INTO A TREE THEN STARTED TO SPIN AND FLIP OVER FIVE TIMES AND LANDED ON ALL FOUR WHEELS. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARING LIGHTS REMAINED ILLUMINATED. THE CONTACT STATED THAT HER SON AND HIS FRIEND WHICH WAS THE FRONT PASSENGER WERE EJECTED FROM THE VEHICLE. THE CONTACT STATED THAT HER SON SUSTAINED SCARF TO THE FACE, HARMS AND LEGS, HIS LEGS WAS FRACTURE AND HIS SKIN WAS OFF HIS FACE. THE FRONT PASSENGER SUSTAINED BROKEN RIBS, DAMAGE LIVER AND A CRACK KNEECAP BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC PRIOR TO THE ACCIDENT DUE TO THE CHECK ENGINE WARNING LIGHT ILLUMINATED, IT WAS STALLING AND THE ENGINE WAS JUMPING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*DT*JB
Aug 24, 2020
CONSTANTLY STALLS WHILE BEING DRIVEN. HAS TO BE RESTARTED MULTIPLE TIMES
Oct 15, 2019
MY CHECK ENGINE LIGHT CAME ON A FEW WEEKS AGO SAYING CYLINDER FIVE IS MISS FIRING. I REPLACED EVERYTHING THAT I COULD AND CYLINDERS ARE STILL MISFIRING. IT'S CAUSING MY CAR TO JERK AND WHEN I'M AT A COMPLETE STOP AND START TO GO IT TAKES MY CAR A MINUTE OR SO TO START GOING. AND ALSO WHEN I PUT MY CAR INTO SPORTS MODE IT DOES NOT SHIFT
Aug 20, 2019
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING) BY NISSAN OF DEARBORN (24501 MICHIGAN AVE, DEARBORN, MI 48124, (313) 749-3200); HOWEVER, THE FAILURE RECURRED ONE DAY LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *DT
Feb 22, 2019
WHILE DRIVING MY CAR COMPLETELY SHUT OFF I WAS GOING STRAIGHT. THE CAR WILL NOT START, ALL DASHBOARD LIGHTS COME ON WHEN KEY IS TURN, CONSTANT FLASHING RED WITH A CAR SYMBOL WITH KEY IN THE MIDDLE.. CAR WILL NOT MAKE A SOUND.
Feb 15, 2019
+ 7 more complaints for this component
FUEL SYSTEM, GASOLINE
12 complaints
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FUEL CAP SINCE THE FILLER WAS RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 138,000 AND THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Dec 22, 2011
IN 2006 WE RECEIVED A RECALL LETTER ABOUT NISSAN HAVING PROBLEMS WITH THE FUEL TANK. WE HAD THE PROTECTION GUARD INSTALLED BY NISSAN AS PER NHTSA RECALL. IN APRIL 2011 WE WERE DRIVING ON HIGHWAY AND HIT SOMETHING SMALL IN THE ROAD THAT PUNCTURED THE FUEL TANK. THE ITEM WAS SO SMALL NO ONE IN THE CAR SAW IT. THE PROTECTIVE SHIELDING, WHICH WAS A THIN PIECE OF PLASTIC, SHATTERED AND FAILED TO PROTECT THE TANK.
Jul 24, 2011
SERVICE ENGINE LIGHT ILLUMINATES WITH RESULTING FAILURE AS EVAPORATIVE EMISSIONS LEAK. DEALING SURFACE AROUND FUEL FILLER NECK SLIGHTLY CORRODED LEADING TO EVAPORATIVE LEAK AND POSSIBLE TANK SEALING ISSUES. *LN
Feb 07, 2011
2004 NISSAN MURANO GASOLINE FILLING TUBE AND VALVE DEFECTIVE. FAILED STATE INSPECTION EMISSIONS TEST. INDICATED DEFECTIVE VALVE. RESULTS IN $416 FILLING TUBE AND VALVE REPLACEMENT. FUEL LEAKS OUT OF VALVE WHEN FILLING. VALVE IS ALL RUSTED. *TR
Jul 13, 2009
ABOUT ONE YEAR AGO I FILED A COMPLAINT WITH BOTH NISSAN AND THE NHTSA CONCERNING A PUNCTURED FUEL TANK. NISSAN INFORMED ME THAT IN THE EVENT NHTSA REQUIRED A RECALL WITH RESPECT TO THE FUEL DELIVERY SYSTEM, NISSAN WOULD CONTACT ME TO REFUND THE COST OF MY REPAIR. ON JUNE 29, 2006, I LEARNED THAT NHTSA HAD CLOSED THE MATTER ON JANUARY 31, 2006, WITH A REQUIREMENT THAT NISSAN CORRECT THE DEFICIENCY THROUGH A RECALL CAMPAIGN. I CONFIRMED WITH A NHTSA REPRESENTATIVE THAT SUCH A CAMPAIGN HAD BEEN INITIATED BY NISSAN. I NEVER RECEIVED A RECALL NOTICE FROM NISSAN. NOR DID I RECEIVE A COMMUNICATION FROM NISSAN THAT THEY WOULD LIVE UP TO THEIR PROMISE OF REIMBURSEMENT. (THEY HAVE NOW SAID THEY WILL DO SO WITH PROOF OF REPAIR WHICH CAN ONLY BE CONFIRMED BY A NISSAN DEALER.) I CALLED NISSAN AND THEY ASKED WHETHER I HAD MOVED OR CHANGED THE REGISTRATION ON THE VEHICLE. I RESPONDED NO, NOTHING HAD CHANGED SINCE I PURCHASED THE VEHICLE NEW AT LUTHER NISSAN IN INVER GROVE HEIGHTS, MINNESOTA. THE NISSAN REPRESENTATIVE (GRACE) IN HYDERABAD, INDIA, WHO DID AN EXCELLENT JOB OF TAKING MY INFORMATION, INFORMED ME THAT THERE WERE NOT ONE, BUT TWO RECALLS ON THE VEHICLE. THE SECOND ONE CONCERNS THE SEAT BELTS. I NEVER RECEIVED NOTICE OF THIS RECALL EITHER. HERE WE HAVE NOT ONE BUT TWO SAFETY-RELATED NHTSA RECALLS THAT THIS NISSAN CUSTOMER (THIS IS MY FOURTH NISSAN AUTOMOBILE) HAS FAILED TO RECEIVE THE RECALL NOTICES ON. INTERESTINGLY, NISSAN HAS NO PROBLEM WITH SENDING MY MONTHLY BILL FOR NISSAN FINANCING THROUGH APPROXIMATELY 25 MONTHS TO GET MY BILLS TO ME. THIS IS HIGHLY TROUBLING AND REQUIRES IMMEDIATE CORRECTION ON NISSAN'S PART. *JB
Jun 29, 2006
+ 7 more complaints for this component
VEHICLE SPEED CONTROL
10 complaints
IM DRIVE THIS SOMETIME ACCELERATE BY HIMSELF NOBODY HIT GAS PEDAL ACCELERATE 3000 RPM BY HIMSELF. *TR
Jun 23, 2020
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 5 MPH IN THE PARKING GARAGE, THE VEHICLE ACCELERATED UNCONTROLLABLY WHEN THE ACCELERATOR PEDAL WAS TAPPED. THE CONTRACT ATTEMPTED TO APPLY THE BRAKES, BUT IT HAD LITTLE EFFECT. THE VEHICLE CRASHED INTO A WALL. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT AND HIS WIFE SUSTAINED FRACTURED RIBS AND SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jun 15, 2015
WELL, I WAS DRIVING I75 WHEN MY CAR DID NOT RESPOND WHEN I PRESS MY ACCELERATOR PEDAL RIGHT IN THE MIDDLE OF THE HIGH WAY. I WAS SCARED, SOMETIMES IN A BUSY STREETS WOULD DO THE SAME THING. I WOULD PRESS AND FLOOR IT AND AFTER A SECOND WILL START REAL FAST. THIS SITUATIONS WERE HAPPENING VERY OFTEN. TOOK IT TO NISSAN AND THEY SAY THAT I NEED A NEW TRANSMISSION. I JUST BOUGHT THE CAR 2 MONTHS PRIOR TO THIS. IS NOT ACCEPTABLE THAT THIS KIND OF PROBLEM WOULD HAPPEN. I CALLED HEADQUARTERS NISSAN AND THEY SIMPLY SAY. NOTHING THEY CAN DO ABOUT IT. I PAID $3900 DOLLARS FOR REPAIRS AND NISSAN REFUSES TO RECOGNIZE THE PROBLEM WITH THE CVT TRANSMISSIONS. READ ALL THE REPORTS. I AM VERY UPSET. *TR
Jul 30, 2014
I PURCHASED A USED 2004 NISSAN MURANO IN AUGUST 2013 AS IS, AND UNAWARE OF ANY ISSUES WITH THE VEHICLE. I TRANSPORT DISABLED PEOPLE IN MY VEHICLE, AS PART OF MY JOB. ABOUT 2 WEEKS AFTER PURCHASING THE CAR I WAS MAKING A LEFT HAND TURN IN AN INTERSECTION ON A YELLOW FLASHING ARROW WITH ONCOMING TRAFFIC DOING SPEEDS OF 50 MPH, WHEN SUDDENLY AS I PUSHED DOWN ON THE GAS PEDAL, I HAD NO POWER AND THE CAR WOULD NOT MOVE. IN A PANIC I PUSHED THE GAS PEDAL TO THE FLOOR AND NOTHING, BUT THEN SUDDENLY THE CAR LUNGED FORWARD AND TOOK OFF AT A HIGH RATE OF SPEED. THIS WAS TERRIFYING AND I HAD 2 DISABLED PEOPLE IN MY CAR AT THE TIME. I WAS SO SCARED.! THE CAR SEEMED TO DRIVE FINE AFTER THAT FOR A COUPLE MORE WEEKS, AND THEN SUDDENLY WITH NO WARNING AFTER TURNING OUT OF A DRIVEWAY IN FRONT OF TRAFFIC DOING ABOUT 35MPH, THE VEHICLE ONCE AGAIN DID THE SAME THING. I TOOK IT TO A NISSAN DEALER AND TOLD THEM WHAT HAD HAPPENED AND THEY SAID WITHOUT A CODE SHOWING THEY COULDN'T DO ANYTHING. THIS IS A VERY DANGEROUS ISSUE, THAT COULD LEAD TO PEOPLE BEING SERIOUSLY INJURED OR KILLED, AND YET THERE IS NO RECALL FOR THIS PROBLEM. THIS IS VERY SPORADIC WHEN IT HAPPENS, AND YOU DON'T GET ANY WARNING IT'S GOING TO HAPPEN! I AM NOW MAKING A PAYMENT ON A CAR, THAT I AM SCARED TO DRIVE, AND MORE SO TRANSPORT DISABLED PEOPLE IN, SO I HAVE ELECTED TO PARK THE VEHICLE AND DRIVE MY KIA. THIS IS NOT RIGHT, OR FAIR. AND AFTER READING POSTS ONLINE ABOUT THIS ISSUE, IT IS A VERY WE'LL DOCUMENTED PROBLEM WITH THESE CARS, AND YET NOTHING IS BEING DONE ABOUT IT. WHAT DOES IT TAKE TO GET A RECALL ON THESE VEHICLES, BEFORE INNOCENT PEOPLE ARE KILLED??? *TR
Apr 23, 2014
THE CAR LOSES POWER AS YOU ARE DRIVING, YOU PRESS ON THE ACCELERATOR AND IT SEEMS AS IF IT IS IN NEUTRAL, YOU CAN PRESS ALL THE WAY TO THE FLOOR AND IT DOESN'T MOVE OR GOES VERY SLOW AND THEN IT LURCHES FORWARD. OTHER TIMES, YOU HAVE TO TURN OFF THE ENGINE AND THEN RESTART FOR IT TO MOVE FORWARD. THERE IS NO WARNING, NOTHING. *TR
Mar 25, 2014
+ 5 more complaints for this component
STRUCTURE
9 complaints
Rear subframe broke Confirmed by a mechanic
Jun 20, 2022
MY REAR CRADLE SUBFRAME CROSSMEMBER BOLTS ARE RUSTED AND HAVE SNAPED WHILE DRIVING DOWN THE HIGHWAY AT 60MPH I WAS LUCKY ENOUGH THAT I HEARD IT POP AND PULLED OVER, THE METAL USED ON THE REAR CRADLE WAS POORLY MADE AND IS A HIGH DANGER RISK IF I WOULD HAVE PULLED OVER IT WOULD HAVE CAUSED A REALLY BAD ACCIDENT FOR MYSELF AND OTHERS THIS ISSUE NEEDS ADDRESSED HAVE SPOKEN WITH OTHER WHO OWN THIS SAME VEHICLE AND THEY ALL ARE HAVING THE SET ISSUE WITH THE REAR CRADLE SUBFRAME CROSSMEMBER THEY ARE RUSTING OUT SOME DOESN'T HAVE KNOWLEDGE OF THIS AND ARE DRIVING THIS NEEDS TO BE ADDRESSED ASAP. THIS VEHICLE WAS IN MOTION ON A HIGHWAY
Aug 07, 2020
TRUNK DOOR LATCH LOCKED AND WOULD NOT OPEN. *TR
Nov 08, 2014
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUBFRAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Oct 27, 2014
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE FRONT DOOR HANDLE FAILED AND BECAME DETACHED FROM THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Jun 24, 2013
+ 4 more complaints for this component
POWER TRAIN,ENGINE
8 complaints
WHEN TAKING OFF FROM A COMPLETE STOP OR TRYING TO ACCLERATE THE REVS TO 3000 RPM AND NOT GAIN ANY SPEED, YOU HAVE PUSH AND LET OFF THE ACCELERATOR SEVERAL TIMES JUST TO MAINTAIN ANY KIND OF FORWARD MOMENTUM THE CAR CAN MUSTER. I DONT KNOW WHY THE CAR WILL NOT GAIN ANY SPEED. THIS COULD BE A REAL SAFETY ISSUE ON A BUSY ROADWAY.I HAVE READ MANY OTHER POST ABOUT SIMILIAR ISSUE LIKE MINE AND IT SOUNDS LIKE THE CVT ARE VERY UNRELIABLE AND NISSAN SHOULD DO THE RIGHT THING FOR US CAR OWNERS, THE CAR ONLY HAS 91000 MILES ON IT AND THIS ISSUE SHOULD NOT BE OCURRING IN SO MANY VEHICLES. THEIR SHOULD BE SOMETHING DONE ABOUT THIS ISSUE TO HELP THE OWNERS OUT. NISSAN KNOWS THAT THERE CVT TRANSMISSION ARE VERY FAULTY AND WILL NOT HOLD UP....
May 19, 2018
I'M HAVING PROBLEMS WITH MY CVT TRANSMISSION, WHEN I PRESS ON THE GAS PEDAL IT HESITATE TO GO I WENT TO A MECHANIC AND THEY SAY IT WAS THE CVT. I RESEARCHED THE PROBLEM AND SEE OWNERS HAVING THE SAME PROBLEM, I'M JUST WONDERING WHY THIS ISN'T A RECALL. THIS VEHICLE ALWAYS GET MAINTENANCE. *TR
Nov 28, 2016
WHILE IN THE PROCESS OF ACCELERATING MY VEHICLE FROM A STOP, I PUSHED ON THE ACCELERATOR, THE VEHICLE DID NOT MOVE, I THOUGHT MAYBE IT WAS OUT OF GEAR FOR THE SIMPLE FACT THAT IT DID NOT RESPOND WHEN PUSHING DOWN ON THE ACCELERATOR; CLEARLY THAT WAS NOT THE CASE THE VEHICLE WAS STILL IN DRIVE. HOWEVER, I PUSHED ON IT AGAIN AN IT WAS BIG JERK BEFORE THE VEHICLE MOVED FORWARD.... THIS PROBLEM/ISSUE HAS BECOME VERY ANNOYING, BUT MOST OF ALL DANGEROUS AN ARE PEOPLE LIVES AT RISK AND JEOPARDY OF CAUSING AN ACCIDENT. IT'S VERY SCARY DRIVING MY VEHICLE NOT KNOWING IF THE VEHICLE WILL OR WILL NOT ACCELERATE PROPERLY AS IT SHOULD. DRIVING ON A HIGHWAY THIS MATTER BECOMES EVEN MORE DANGEROUS. IN ADDITION TO THAT WHEN PRESSING ON THE ACCELERATOR THE VEHICLE SEEMS TO BE VERY LOUD, EACH AND EVERY TIME WHEN PRESSING THE ACCELERATOR. I DO NOT LIKE PUTTING MY FAMILY'S LIFE AT RISK WHEN THEY'RE RIDING ALONG WITH ME. THIS ISSUE MUST AND NEED TO BE ADDRESS ASAP. I AM VERY DISAPPOINTED BECAUSE THE FACT OF THE MATTER NISSAN AND OR THE NHTSA HAVE NOT RECALLED THE 2004 NISSAN MURANO TO CORRECT THIS SERIOUS MATTER. LORD AND BEHOLD IT SHOULDN'T TAKE ANYONE TO LOSE THEIR LIFE OR (LIVES) BEFORE THIS STALLING ISSUE IS CORRECTED. PEOPLE BOUGHT THIS VEHICLE BECAUSE NISSAN IS KNOWN TO MAKE GOOD QUALITY VEHICLES AND HAVE BEEN KNOWN TO HAVE A GOOD REPUTATION FOR SAFETY. I'M BEGINNING TO SECOND GUESS THE QUALITY OF NISSAN VEHICLES. MY KIDS ARE EVERYTHING TO ME, SO WITH KIND REGARDS CAN THIS MATTER BE TAKEN SERIOUS. ALL LIVES MATTER.
May 31, 2016
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
May 26, 2016
VEHICLE STOPPED WHILE DRIVING. CAR WAS STILL RUNNING BUT WOULD NOT MOVE. TOOK IT TO THE NISSAN DEALERSHIP AND THEY SAID IT WAS THE TRANSMISSION AND THE MAIN PROBLEM WITH THE MURANO IS THE UNIVERSAL SERIOUS PROBLEM WITH THE CVT TRANSMISSION AND TRANSFER PLATE WHICH COSTS $4600 TO REPLACE. THE TECHNICIAN SAID NISSAN WILL NOT FIX THE PROBLEM, I HAVE TO BUY/REPLACE THE TRANSMISSION. *TR
Feb 09, 2015
+ 3 more complaints for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
8 complaints
THE DRIVER POWER DOOR LOCK ACTUATOR FAILED FIRST AND FEW DAYS AGO THE PASSENGER SIDE, REAR POWER DOOR LOCK ACTUATOR FAILED. *TR
Oct 23, 2013
THE DOOR LOCK ACTUATOR DOES NOT WORK WHEN THE BUTTON IS PUSHED FROM THE INSIDE. THE LEVER MUST BE MOVED MANUALLY. THIS POSES A SAFETY ISSUE DUE TO THE FACT THAT IN AN EMERGENCY THE DOOR STAYS LOCKED DISALLOWING A QUICK EXIT . *TR
May 01, 2013
DOOR LOCK ACTUATORS FAIL TO LOCK DOORS WITHIN SHORT PERIOD OF TIME. ALSO AFFECTED GAS FILL DOOR BECAUSE IT IS CONNECTED WITH AN ELECTRICAL SOLENOID. *TR
Jan 17, 2013
ALL FOUR POWER DOOR LOCK ACTUATORS ARE BAD IN THE CAR. THIS IS PREVENTING THE DOORS FROM PROPERLY LOCKING AND UNLOCKING. THIS IS A MAJOR SAFETY ISSUE FOR THE CAR. I HAVE LOOKED ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT DOOR LOCK ACTUATORS ON 2004 MURANOS. *TR
Sep 14, 2012
ALL OF THE DOOR LOCKS DO NOT WORK. I HAVE HAD MY MURANO IN THE SHOP 3 TIMES AND THEY CANNOT FIGURE OUT THE PROBLEM. I HAVE NOW SPENT CLOSE TO $1000 AND THE PROBLEM IS STILL NOT FIXED! THEY FIRST REPLACED A SWITCH IN THE DRIVER'S SIDE DOOR. THAT DID NOT FIX THE PROBLEM. THEY THEN REPLACED THE BCM, THE LOCKS WORKED FOR ABOUT A WEEK AND NOW THEY ARE NOT FUNCTIONING AGAIN. THIS IS A SAFETY HAZARD BECAUSE I AM A SINGLE WOMAN AND SHOULD BE ABLE TO LOCK AND UNLOCK MY DOORS AS NEEDED. HOW MANY PEOPLE HAVE TO FILE A COMPLAINT FOR THE SAME ISSUE BEFORE NISSAN DOES SOMETHING ABOUT IT??? IT IS ABSOLUTELY RIDICULOUS THAT I SHOULD HAVE TO SPEND ALMOST $1000 AND STILL NOT HAVE FUNCTIONING DOOR LOCKS!!! I KNOW FOR A FACT THE PROBLEM IS NOT THE SOLENOIDS IN THE DOORS THAT CONTROL THE LOCKS BECAUSE MY REPAIR SHOP TESTED EACH ONE IN EACH DOOR AND THEY ARE PROPERLY FUNCTIONING, WHICH IS WHAT LED US TO CHECK THE BCM. WHEN IT WAS DETERMINED THE BCM WAS BAD, I HAD THAT REPLACED BUT OBVIOUSLY THAT IS NOT THE ONLY PROBLEM. PLEASE DO SOMETHING ABOUT THIS ISSUE!!! *TR
Mar 02, 2012
+ 3 more complaints for this component
POWER TRAIN,VEHICLE SPEED CONTROL
7 complaints
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WITHOUT WARNING, THE VEHICLE SURGED TO 40 MPH AND ALMOST CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL TO SLOW DOWN THE VEHICLE. THE FAILURE ONLY OCCURRED WHEN COMING TO A COMPLETE STOP. THE CONTACT ALSO STATED THAT THERE WAS A STRONG BURNING ODOR EMITTED FROM THE VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A TRANSMISSION DEATH CODE CAME UP, WHICH INDICATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,650.
Apr 27, 2017
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Jul 07, 2016
JUST GOT THIS MURANO. THE OTHER DAY WENT TO GO TAKE OFF FROM A LIGHT. AND THE MURANO WOULDN'T GO ANYWHERE. FINALLY LIMPED TO SIDE OF THE ROAD, TURNED THE CAR OFF, TURNED CAR ON, WAS FINE FOR A DAY OR TWO. AFTER DRIVING TO GROCERY STORE, LEFT PARKING LOT. STOPPED AT LIGHT. WENT TO TAKE OFF AND WOULDN'T EVEN REV UP, I HAD A BABY AND A SMALL CHILD IN MY CAR, CAR BEHIND ME HAD TO GO UP ON SIDEWALK IN ORDER TO AVOID HITTING ME. THIS IS NOW HAVE HAS BECOME A SAFETY ISSUE WHEN IT HAPPENS I HAVE TO FLOOR IT FOR ABOUT 15 SECONDS BEFORE IT ENGAGES THE THROTTLE. HAVE READ THAT IT CAN BE EVERYTHING FROM A BAD GROUND, CVT FAILURE, TRANSFER CASE FAILURE, OR THE IPDM OR ECM IS FRIED. MECHANIC CAN'T NARROW IT DOWN TO WHAT THE PROBLEM IS. NISSAN WANT TO CHARGE ME OVER $100 JUST TO DIAGNOSE IF THEY CAN. AND FROM WHAT I'VE READ THEY WON'T EVEN DO MUCH BETTER THAN SUGGEST CHANGING OUT THE TRANSMISSION FOR A COST OF $6,000. WHY AM I CHANGING TRANSMISSION ON A CAR THAT HAS LESS THAN A HUNDRED THOUSAND MILES? I AM REALLY DISAPPOINTED, MY FAMILY HAS OWNED DATSUN/NISSANS FOREVER. MY DAD STILL HAS HIS 76 280 Z. MY MOM STILL HAS HER 79 280 Z 2+2. MY MOM ALSO HAS HER 95 NISSAN HARDBODY, WHICH HAS BEEN THROUGH HELL AND NEVER ONCE HAS HAD A PROBLEM. I HAVE BEEN A FAN OF NISSANS FOREVER BECAUSE OF THE RELIABILITY AND EASE IN WHICH YOU CAN FIX THEM. I AM SEVERELY DISAPPOINTED WITH NISSAN FOR NOT COVERING THE PROBLEMS OR RECALLING ALL THE PROBLEMS WITH THE MURANO. MY FAMILY MYSELF AND MY FRIENDS HAVE NOW OFFICIALLY DECIDED TO BOYCOTT NISSAN, THEY HAVE NOW LOST LIFE-LONG CUSTOMERS. ON A SIDE NOTE. ELECTRONIC THROTTLES OR FLY BY WIRE, IS THE DUMBEST THING IN THE WORLD. IF YOU HAVE A BURNT OUT BULB NO THROTTLE, CHANCE OF ACCIDENT GREATER THAN 90%. FAULTY STEREO, NO THROTTLE CHANCE OF ACCIDENT GREATER THAN 90%. AM I THE ONLY ONE WHOM SEES A BAD PATTERN HERE? *TR
Apr 09, 2015
WHEN DRIVING MY NISSAN MURANO ESPECIALLY ON HOT DAYS/IN STOP & GO TRAFFIC, THE VEHICLE FAILS TO RESPOND TO THE DEPRESSION OF THE ACCELERATOR. WHEN IT HAPPENS (4X/WEEK), THE VEHICLE WILL BE AT A COMPLETE STOP & NOT BEGIN TO ACCELERATE AFTER DEPRESSING THE ACCELERATOR UNTIL AROUND 3K RPMS. THE PROBLEM IS RESOLVED BY CYCLING THE VEHICLE OFF THEN ON, GIVEN THAT THE DRIVING CONDITIONS DON'T REMAIN IN THE FORM WHICH APPEARED TO INITIATE THE INCIDENT. IN A FEW INSTANCE THE VEHICLE WAS LEFT RUNNING, WITH THE A/C ON WHILE I MADE A QUICK RUN INTO A CONVIENENCE STORE. AFTER BACKING OUT OF THE PARKING SPACE WITHOUT A PROBLEM, THE VEHICLE EXHIBITED IT'S SLIGHT HESITATION WHILE IN DRIVE, BUT THEN LURCHED FORWARD AT ~3K RPMS, AND ACQUIRED THE DESIRED SPEED AND MANUEVERS. AFTER WAITING AT THE LIGHT JUST OUTSIDE OF THE PARKING LOT, THE VEHICLE WOULD NOT RESPOND TO THE DEPRESSION OF THE ACCELERATOR IN THE FORM OF MOVEMENT. THAT IS, THE ENGINE WOULD REV TO AS MUCH AS 5K RPMS, BUT NOT MOVE MORE THE .5-1MPH. THE USUAL CYCLING OF THE ENGINE OFF & THEN ON, WOULD NOT RESOLVE THE PROBLEM. THE NEXT DESTINATION WAS NEARBY (1MI.) & DOWNHILL, SO I WAS ABLE TO COAST, IN NEUTRAL, TO THAT LOCATION WHILST BEING HONKED AT & NEARLY REAR-ENDED BY ONCOMING TRAFFIC. AFTER THE VEHICLE HAD SAT AT THAT LOCATION FOR ~3HRS, THERE WERE NO OTHER PROBLEMS OF THE LIKE. VEHICLE ALSO LOOSES ACCELERATION WHILE ON HIGHWAY. *TR
Aug 16, 2014
WHILE ON A STOP LIGHT THE VEHICLE TOOK A VERY LONG TIME TO ACCELERATE AT LEAST AFTER 10 SECONDS. THIS CAR IS OWNED BY MY WIFE, THANK GOD SHE WASN'T ON THE HIGHWAY WITH MY KIDS. I TOOK IT DO MY MECHANIC AND HE SAID THIS IS AN ONGOING ISSUE WITH THESE CVT TRANSMISSIONS ON THESE MURANOS' MOSTLY BETWEEN 2003-2005. THIS SHOULD BE A MUST RECALL AS THIS CAN BE A VERY DRASTIC SAFETY ISSUE AND FLAW DESIGN ON THESE TRANSMISSIONS. IN ORDER TO REPAIR THIS PROBLEM MY FAMILY IS LOOKING BETWEEN $2400 TO $3000 ON REPAIRS. I AM NOT WORRY ABOUT THE COST OF THE REPAIR, MOST LIKELY I WILL HAVE TO BUY A NEW CAR BUT THIS IS A SAFETY CONCERN AS THERE ARE A LOT OF MURANO OWNERS EXPERIENCING THE SAME ISSUE, AND I HOPE THAT WE DON'T HAVE ANY FATALITIES DUE TO THIS ISSUE BECAUSE IT CAN OCCUR ON ANY MURANO BETWEEN 2003-2005 AS LOW AS 75,000 MILES. *TR
Aug 08, 2014
+ 2 more complaints for this component
VISIBILITY/WIPER
6 complaints
THE DRIVERS SIDE SUN VISOR IS DEFECTIVE. EVERY TIME I GO OVER A BUMP IT FALLS DOWN INTO MY FIELD OF VIEW. WHEN I PUT THE VISOR DOWN TO BLOCK THE SUN FROM BEING IN MY EYES IT FALLS TO A STRAIGHT DOWN POSITION AND BLOCKS MY VIEW. THERE IS NO POSITION THAT WORKS ON THIS VISOR NOW. ITS EITHER BEING HELD UP BY ONE HAND AS I DRIVE DOWN THE ROAD OR ITS STRAIGHT DOWN IN MY VIEW. THESE NEED TO BE RECALLED AND REPLACED FOR A NEW MODEL. I JUST PURCHASED A NEW VISOR FOR MY 2004 MURANO AND IT WAS $200 THAT I SHOULD NOT HAVE HAD TO SPEND. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE. I WILL BE SURE NOT TO PURCHASE ANOTHER NISSAN AS I DONT FEEL THEY CARE TO MUCH FOR THE SAFETY OF THEIR CONSUMERS.
Nov 19, 2015
WINDSHIELD WIPERS STOPPED WORKING ABRUPTLY DURING HEAVY RAIN. THIS WAS NOT CAUSED BY ICE OR SNOW BUT BECAUSE OF MECHANICAL FAILURE. LACK OF FUNCTIONING WINDSHIELD WIPERS ALMOST CAUSED A HEAD-ON COLLISION WHICH LIKELY WOULD HAVE CAUSED MULTIPLE DEATHS AND/OR SERIOUS INJURIES. *TR
Dec 10, 2014
THE DRIVER SIDE VISOR RANDOMLY FALLS DOWN OBSTRUCTING MY VIEW WHICH CAN CAUSE A SERIOUS ACCIDENT. *TR
Jul 15, 2014
THE SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY IN THE UPWARD OR "NOT IN USE" POSITION. WHILE DRIVING IT WILL FALL DOWN BLOCKING MY VISION WHILE DRIVING.. DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM. I PURCHASED A NEW VISOR AND HAD IT INSTALLED AT A RIDICULOUS COST OF OVER $200. THEY SAID THAT I COULD BUY A NEW ONE OR JUST USE VELCORO TO HOLD IT UP. THE DRIVER'S SIDE VISOR WILL STILL FALL DOWN AT RANDOM TIMES BLOCKING MY VISION AND AT TIMES AT VERY CRUCIAL MOMENTS. I FEEL THIS IS A MAJOR SAFETY HAZARD AND A DEFECT PRODUCT INSTALLED BY NISSAN. IN THE BEGINNING I TRIED TO GET NISSAN TO FIX. THIS IS A SAFETY HAZARD. I AM HOPING TO GET A REFUND IF IT IS RECALLED. *TR
May 06, 2014
THE DRIVER'S VISOR WILL NOT STAY UP AND FALLS WHEN DRIVING. IT IS NOT USABLE BECAUSE IT WILL ONLY STAY IN A STRAIGHT DOWN POSITION WHICH BLOCKS YOUR VIEW AS YOU DRIVE. CURRENTLY THIS IS VISOR IS BEING HELD UP WITH VELCRO TO PREVENT IT FROM FALLING DOWN AND BLOCKING VISION WHILE DRIVING. IF YOU USE THE VISOR, YOU NEED TO HOLD IT BACK TOWARDS THE WINDSHIELD WITH YOUR LEFT HAND, LEAVING ONLY ONE HAND ON THE STEERING WHEEL. *TR
Nov 06, 2013
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC
5 complaints
MY DAUGHTER WAS DRIVING MY NISSAN MURANO TO SCHOOL PULLING ON TO A FOUR LANE HIGHWAY ACCELERATING TO GET UP TO THE SPEED LIMIT WHEN ALL OF A SUDDEN THE VEHICLE LOST POWER AND STARTED TO DECELERATE, SHE WAS ALMOST REAR ENDED BY A TRAILER TRUCK. SHE HEARD A GRINDING NOISE AND WAS ABLE TO COAST INTO THE MEDIAN TO REMOVE THE VEHICLE FROM TRAFFIC. SHE WAS QUITE SHAKEN BY THE INCIDENT AS WAS I. I HAD THE VEHICLE TOWED TO A REPAIR GARAGE ONLY TO FIND OUT THAT THE TRANSMISSION WAS IN PIECES INSIDE THE PAN. I UNDERSTAND BY REVIEWING MANY WEB SITES THAT THIS HAS HAPPENED TO NUMERUS NISSAN OWNERS. DOES SOMEONE HAVE TO BE KILLED BEFORE A RECALL OR A WARNING IS INITIATED? IT APPEARS NISSAN HAS WASHED THEIR HANDS OF THESE DEFECTIVE TRANSMISSIONS AS WELL AS THE BROKEN DRIVER SEAT BRACKETS AND REAR DISC BREAK SLID PINS THAT FREEZE UP AND CAUSE THE CALIPER TO HEAT UP, REAR WHEELS AND ULTIMATELY THE TIRES. IF NISSAN (WHO IS VERY AWARE OF THE DEFECTS) OR NHTSA DOESN'T MAKE NISSAN MURANO OWNERS AWARE OF THE DANGER, SOMEONE WILL HAVE A FATAL ACCIDENT AND IT WILL BE TOO LATE!
Jan 20, 2011
2004 NISSAN MURANO WITH BAD BRAKE REPAIR. CONSUMER STATED THAT THE BRAKES WERE MORE NOISY AFTER THE REPAIR THEN WHEN THE VEHICLE WENT IN FOR REPAIR. DEALER NOR THE MANUFACTURER WILL RETURN HER CALLS. *KB
Nov 27, 2007
VEHICLE'S BRAKE PEDAL IS HIGHER THAN THE GAS PEDAL. *TS THE CONSUMER HAS TO LIFT HIS FOOT UP OFF THE GAS AND UP AND OVER TO THE BRAKE PEDAL. THE CONSUMER FEELS THAT THIS CONDITION ADDS TO BRAKING TIME AND RESULTS IN EXTENDED STOPPING DISTANCE. THE DEALER HAS BEEN NOTIFIED OF THIS PROBLEM BUT THEY CLAIM THAT THIS IS THE DESIGN OF THE VEHICLE. *NM
Oct 14, 2005
THE FRONT BRAKES ON MY 2004 NISSAN MURANO OCCASIONALLY PULL LEFT OR RIGHT. RIGHT MORE OFTEN THAN LEFT. ON TWO OCCASIONS, THE STEERING WHEEL WAS PULLED OUT OF MY HAND. I HAVE NUMEROUS OTHER COMPAINTS BUT THIS IS THE ONLY ONE SAFETY RELATED.*AK
Dec 14, 2004
THE BRAKE PEDAL DROPS SO LOW THAT YOU FOOT HITS THE ACCELERATOR PEDAL CAUSING THE AUTOMOBILE TO LEAP FORWARD RESULTING IN NEAR ACCIDENT WITH OTHER AUTO AND I ONE CASE NEARLY STRIKING A PEDESTRIAN. THIS HAS HAPPEN FIVE TIMES SINCE I PURCHASED THE NISSAN MURANO 2004. I HAVE CALLED NISSAN MOTOR AND THEY REFURED ME TO NISSAN OF ST. CHARLES. THE ASSISTANT SERVICE MANAGER TOLD ME ON THE PHONE THAT THEY BLED THE BRAKES AND THE CONDITION STILL EXISTED AND THAT THE CHECK OTHER SIMILAR MODEL AND THAT THE BRAKE PEDAL DROPPED LOWER WHEN CONTINUING TO APPLY PRESSER. WHEN I PICKED UP THE CAR, THE SERVICE MANAGER WROTE ON MY SERVICE TICKET "CONDITION NOT FOUND". THE BRAKE PEDAL STILL DROPS NEARLY TO THE FLOOR WHEN YOU APPLY CONTINUED PRESSURE. IT IS AN ACCIDENT WAITING TO HAPPEN. I HAVE CALLED NISSAN AND TALKED TO THE SERVICE MANAGER AT NISSAN OF ST. CHARLES ABOUT THE PROBLEM BUT GET NO RESPONSE.*AK
Nov 29, 2004
VEHICLE SPEED CONTROL,ENGINE
4 complaints
The contact owns a 2004 Nissan Murano. The contact stated while driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the vehicle restarted on the first attempt occasionally; however, several attempts were needed to start the vehicle on other occasions. The contact stated that the failure also occurred while at a complete stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the accelerator pedal sensor had failed and needed to be replaced. An unknown dealer was contacted and informed the contact that the accelerator pedal had been discontinued. The contact stated that the independent mechanic replaced the accelerator pedal with a part purchased from a junkyard; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Jan 03, 2024
MY 2004 NISSAN MURANO STALLS WHEN DRIVING AND SITTING STILL. WHEN DRIVING MY CAR RESPONDS AS IF IT IS NOT RECOGNIZING ME PUSHING THE GAS AND THEN AFTER A FEW SECONDS IT JUMPS TO GET GOING. LIKES ITS CATCHING UP TO THE SPEED AMOUNT I PRESSED WHEN PUSHING THE GAS. WHEN I AM SITTING STILL MY CAR DOES NOT MOVE IN IT STALLS IN ANY DIRECTION (MOVING FORWARD OR BACKWARD) FOR A FEW SECONDS THEN JERKS WHEN ITS READY. THIS MOSTLY OCCURS WHEN DRIVING ON CITY STREETS, HIGHWAYS, TURNING OR STATIONARY. WHENEVER THE CAR IS STARTED. THE NHTSA CAMPAIGN ID NUMBER IS 09V169000 THIS REPORT EXPLAINS MY ISSUES WITH MY CAR EXACTLY.
Jun 29, 2018
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO STOP WITH A NOISE AND EMITTED A LOT OF WHITE SMOKE THROUGH THE EXHAUST PIPE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 04/20/16*LJ UPDATED 05/31/18*JB
Feb 22, 2016
VEHICLE HAD NO ACCELERATION. WHEN IDLING AT A LIGHT AND THEN DEPRESSING THE ACCELERATOR PEDAL THERE WAS A 3 OR 4 SECOND DELAY BEFORE THE VEHICLE MOVED. ACCELERATION WAS VERY SLUGGISH FOR THE NEXT 5 MINUTES AND THEN THE PROBLEM WENT AWAY. PROBLEM HAPPENED AGAIN ABOUT 6 WEEKS LATER. VEHICLE IDLED SMOOTHLY. ENGINE RAN FINE, JUST NO ACCELERATION. *TR
Aug 14, 2013
SUSPENSION,STRUCTURE
4 complaints
The rear k frame rusted out ,all of a sudden the vehicle started swaying out of control on gravel or wet roads, no rust on the vehicle except the rear k frame, I parked the vehicle because it's unsafe to drive , I understand that this is a problem that effects more than just mine and I hope it's recalled or something is done about it, thank you for looking into it
Dec 03, 2022
THE REAR CHASSIS SEVERELY RUSTED THROUGH CAUSING THE REAR LOWER CONTROL ARM TO BREAK OFF CAUSING THE WHEEL TO SEVERELY SIT AT AN OFF-ANGLE. RENDERING THE CAR INOPERABLE AND CANNOT BE DRIVEN FOR FEAR OF TIRES FLYING OFF. PURCHASED AT $6000 W/84,000 MILE CAR NOW HAS ONLY 113,000 MILES.THE CAR BODY AND THE INTERIOR IS IN EXCELLENT CONDITION. SON RARELY USED THE CAR WHILE AT COLLEGE AS HE LIVED ON CAMPUS. NOW HE HAS NO CAR AS THE CAR IS DANGEROUS AND INOPERABLE. SEEN A LARGE NUMBER OF RUSTED COMPLAINTS ONLINE REGARDING NISSAN AND IT NEEDS TO BE RECALLED AND FIXED. HE HAD THE CAR ONLY 3 YRS.
Nov 30, 2020
I CONTACTED NISSAN ON 12/20/17 AFTER I DROVE MY 2004 NISSAN MURANO (PURCHASED 8/18) AND I HEARD A LOUD CLUNK AS MY SON AND I WERE ON A COLLEGE TOUR. I DROVE THE CAR TO MY MECHANIC AND WHEN I SHOWED HIM THE PROBLEM, HE WONDERED HOW I WAS ABLE TO DRIVE THE CAR WHEN THE BACK WHEELS WERE "TOED" INWARD. HE PUT IT ON THE LIFT AND TOLD ME THAT THE SUB FRAME WAS DISINTEGRATED. THE CAR ONLY HAS 124,000 MILES ON IT. I CONTACTED NISSAN AND THEY HAD ME TAKE THE CAR TO A NISSAN DEALERSHIP TO HAVE THEM DIAGNOSE IT. IT WAS AS MY MECHANIC HAD SAID, THE REAR SUB FRAME WAS COMPLETELY DISINTEGRATED BY RUST, UN-DRIVABLE. THE FRONT SUB FRAME IS TOTALLY FINE, NO RUST. I HAVE DONE SOME RESEARCH ON MY OWN AND FROM ONE WEBSITE I HAVE FOUND APPROXIMATELY 10 OTHERS THAT HAVE HAD THE SAME THING HAPPEN TO THEIR CARS; SOME THE SAME YEAR AND SAME MILEAGE. I DO NOT THINK THIS IS A STRANGE COINCIDENCE. I FEEL THAT THERE IS SOMETHING WRONG BEYOND "NORMAL WEAR AND TEAR". NISSAN REFUSES TO ADMIT THAT THERE IS A BIGGER PROBLEM AND THE EXTREMELY HAZARDOUS SITUATION THAT IS HAPPENING. IF THE SUB FRAME WOULD HAVE COLLAPSED WHILE I WAS DRIVING ON THE INTERSTATE MY SON, MYSELF AND GOD ONLY KNOWS WHO ELSE ON THE ROAD THAT WOULD HAVE BEEN INJURED BY CAR PARTS FLYING ALL OVER THE ROAD. I DO NOT HAVE PICTURES OF THE CAR BUT THE MECHANIC KNOWS AND IT HAS TAKEN HIM A MONTH TO FIX MY CAR (STILL DON'T HAVE IT BACK) AND A 3500.00 PRICE TAG ON THE REPAIRS.
Jan 25, 2018
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 25-30 MPH IN INCLEMENT WEATHER, THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT STATED THAT THE UPPER CONTROL ARM SUBFRAME WAS DETACHED DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,292.
Apr 26, 2017
AIR BAGS
4 complaints
TL* THE CONTACT OWNED A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG EXPLODED AND METAL SHARDS OF SHRAPNEL VIOLENTLY EMITTED FROM THE AIR BAG. THE CONTACT ALSO NOTICED AN OVERPOWERING ODOR SIMILAR TO GUN POWDER, WHICH CAUSED HER TO HAVE BREATHING PROBLEMS. THE CONTACT WAS ABLE TO EXIT THE VEHICLE, BUT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS DIAGNOSED WITH PERMANENT LUNG DAMAGE AS A RESULT OF BREATHING IN THE CHEMICALS FROM THE AIR BAG, IN ADDITION TO FRACTURED RIBS. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 75,000.....UPDATED 08/11/16 *BF **** UPDATED 12/21/16*LJ UPDATED 12/27/16.*JB *TR
Aug 08, 2016
I WAS DRIVING AT 25 MPH AND SUDDENLY THE AIR BAGS WENT OFF WITHOUT A COLLISION (RIGHT AND LEFT CURTAIN AND LEFT AND RIGHT FRONT SEAT). I'VE NEVER BEEN ON A CRASH OR HIT ANYTHING IN ANY WAY TO ACTIVATE THE AIR BAGS. THE "AIR BAG LIGHT" HAS NEVER BEEN ON EXCEPT FOR NOW AFTER THE INCIDENT. THANKFULLY I WAS DRIVING AT LOW SPEED SO I WAS ABLE TO COME TO A STOP WITHOUT ANY FURTHER INCIDENTS. MOST OF ALL, I WASN'T IN THE CAR WITH MY KIDS, I CAN'T IMAGINE HOW THAT COULD BE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WAS SAFE. NOBODY TOLD ME IT WAS GOING TO SELF DESTRUCT IN 10 YEARS, POPPING LIKE A POPCORN. I WENT TO THE NISSAN DEALER AND THEY SAID THEY COULDN'T HELP ME BECAUSE IT'S NOT UNDER WARRANTY. REALLY???? I'M TALKING SAFETY HERE! THIS IS NOT WEAR & TEAR. IF I KNEW I WAS GOING TO SPEND 30K ON A CAR THAT WOULD SELF DESTRUCT IN 10 YEARS I WOULDN'T HAVE SPEND A PENNY! THIS IS A SAFETY HAZARD AND IT MUST BE FIXED. NISSAN TREATED ME LIKE IF I WAS THE ONLY CASE EVEN WHEN I COULD SEE CLEARLY ON THE INTERNET THIS ISSUE HAS BEEN HAPPENING BEFORE. SO THEY DON'T KNOW WHAT THEY ARE SELLING? AND WORST OF ALL, THEY (NISSAN) DIDN'T SEEMED INTERESTED TO INVESTIGATE THIS INCIDENT. DEFINITELY "SAFETY FIRST" IS NOT WHAT THEY HAVE IN MIND. THIS IS EXTREMELY FRUSTRATING. THEIR SOLUTION WAS FOR ME TO GO TO MY INSURANCE COMPANY. *TR
Feb 13, 2014
TL* - THE CONTACT OWNS A 2004 NISSAN MORANO. WHILE DRIVING SHE NOTICED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WERE ILLUMINATING AND THOUGHT THEY NEEDED TO BE RESET. THE VEHICLE HAD BEEN PARKED ALL DAY WITH THE WINDOW ACCIDENTALLY CRACKED. IT RAINED THAT DAY THEREFORE THE INTERIOR OF THE VEHICLE GOT WET. WHILE DRIVING HOME AT 40 MPH THE PASSENGER'S SIDE AIR BAGS DEPLOYED UNEXPECTEDLY. THE DEALER STATED THAT WATER COULD HAVE GOTTEN INTO THE SENSORS AND CAUSED THE FAILURE. *AK UPDATED 2/22/2007 - THE CONSUMER CONTACTED THE MANUFACTURER REQUESTING REIMBURSEMENT BUT THEY DENIED THE REQUEST. *NM
Jan 23, 2007
I BOUGHT A NEW NISSAN MURANO 2004 MODEL IN FEBRUARY 7TH 2004 AND MET WITH AN ACCIDENT ON 29TH MARCH 2004 ...THE CAR WAS A TOTAL LOSS ...I WANT TO COMPLAIN ABOUT THE NOT OPENING OF AIRBAGS IN MY CAR AT THE TIME OF ACCIDENT...I CALLED NISSAN THEY GOING TO LOOK INTO ..AFTER FOLLWING FOR MORE THAN TWO MONTHS THEY CAM BACK WITH A REPLY ..THEY COULDN'T SEE MY CAR BCOZ OF LAPSE OF THIER GUYS ..AND NOW THE CAR IS ALREDAY IN YARD AND THEY CANT FIND IT..I TRIED TO REPORT THIS TO POLICE BUT SINCE THE CARS INVOLVED IN AN ACCIDENT WERE TOTALLED ALTHOUGH BOTH OF US GUYS WERE SEEMED TO BE OK AT THAT TIME. SO HE DIDNT FILE THE POLICE REPORT..NONE OF THE AIR BAGS CAME UP.I WAS THE ONLY PERSON WHO WAS INJURED .*AK
Jun 28, 2004
STRUCTURE,LATCHES/LOCKS/LINKAGES
4 complaints
AT APPROXIMATELY 60,000 MILES WITH THE AGE OF THE CAR BEING APPROXIMATELY FIVE (5) YEARS OLD THE FRONT PASSENGER DOOR WOULD NOT UNLOCK OR LOCK WHEN THE REMOTE ACTUATOR WAS USED. THIS GOT PROGRESSIVELY WORSE AND THEN LESS THAN A YEAR LATER THE DRIVER'S SIDE DOOR BEGAN DOING THE SAME THING. NOW NEITHER ONE OF THESE DOORS WILL WORK CORRECTLY AND OFTEN LOCK ON THEIR OWN WITHOUT THE REMOTE ACTUATOR OR THE INTERNAL MANUAL LOCKING SYSTEM BEING USED. THIS HAS SPREAD TO THE REAR DOORS TOO BUT ONLY INTERMITTENTLY AT THIS TIME. I HAVE READ ON THE INTERNET THAT MANY MANY OWNERS OF A NISSAN MURANO OF ALMOST EVERY MODEL YEAR EVENTUALLY EXPERIENCE THIS PROBLEM. THIS CREATES A SAFETY PROBLEM SHOULD ENTRY INTO THE VEHICLE OR EXIT FROM THE VEHICLE IN AN EMERGENCY SITUATION BE REQUIRED BECAUSE THE DOORS WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT A KEY AND THE ONLY DOOR THAT HAS A KEY SLOT IS THE DRIVERS SIDE FRONT DOOR. IF THE KEY'S IN THE IGNITION HOW WOULD ANYONE ON THE OUTSIDE OF THE VEHICLE GET THE DOORS OPEN IN AN EMERGENCY? THERE WAS A RECALL ISSUED A FEW YEARS AGO IN AUSTRALIA FOR THIS VERY SAME PROBLEM ON A DIFFERENT NISSAN MODEL VEHICLE. IF THIS WAS A SAFETY ISSUE THERE AND WAS ACKNOWLEDGED BY NISSAN TO BE THEIR RESPONSIBILITY TO RESOLVE I CANNOT HELP BUT ASK "WHY ISN'T THIS BEING TAKEN CARE OF HERE IN THE USA BY NISSAN?" NISSAN AND THEIR DEALERS HAVE KNOWN OF THIS SAFETY PROBLEM FOR YEARS AND QUOTE BETWEEN $400 AND $500 TO FIX JUST ONE DOOR. MANY OWNERS REPORT VIA THE INTERNET THAT THIS PROBLEM EXISTS ON AT LEAST 2 DOORS AND SOME REPORT ALL 4 DOORS INCLUDING THE REAR LIFT GATE HAVE THIS PROBLEM. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS PROBLEM AND PROTECT THE OWNERS AND OCCUPANTS OF THESE VEHICLES. *TR
May 11, 2013
I HAVE A NISSAN MURANO 2004 WITH APPROX 66,000 MILES...ALL FOUR ACTUATORS FAILED AT THE SAME TIME. WHEN I LOOKED INTO THIS ISSUE ON LINE, I SEE THAT MANY OTHER MURANO OWNERS HAVE THE SAME ISSUE. WHEN THE ACTUATORS FAIL YOU ARE NO LONGER ABLE TO LOOK THE DOORS, THERE CAUSING A SECURITY ISSUE, ESPECIALLY IF YOU HAVE CHILDREN. I FIND IT STRANGE THAT SO MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY HUSBAND AND PARENTS HAVE 2004 MODEL CARS, AND HAVE NO ISSUES WITH THEIR LOOKS. PLEASE HOLD NISSAN RESPONSIBLE FOR THIS ISSUE. *TR
Jul 27, 2012
AUTOMATIC LEFT SIDE DOOR LOCK DOES NOT FUNCTION AUTOMATICALLY. FRONT RIGHT SIDE AND LEFT REAR DOOR LOCKS ONLY WORK INTERMITTENTLY. I HAVE BEEN TOLD DOOR ACTUATORS NEED TO BE REPLACED. PROBLEM CANNOT BE FIXED WITHOUT COMPLETE REPLACEMENT. THIS APPEARS TO BE A PROBLEM EITHER WITH FAULTY DESIGN OR PRODUCTION. INABILITY TO AUTOMATICALLY LOCK DOORS FROM THE INSIDE COULD PRESENT SAFETY PROBLEM. *KB
Oct 11, 2011
GOOD MORNING! I AM HAVING TROUBLE WITH THE DOOR HANDLES ON MY 2004 NISSAN MURANO SL. THE FRONT PASSENGER SIDE HANDLE BROKE OFF ONE MORNING WHEN I TRIED OPENING THE DOOR, ABOUT ONE YEAR AGO. NOW, TWO WEEKS AGO, I WAS OPENING THE DRIVER'S SIDE FRONT DOOR, AND AGAIN THE HANDLE BROKE OFF. *TR
Sep 07, 2008
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
4 complaints
TWO MAIN PROBLEMS WITH MY 2004 NISSAN MURANO.... BIGGEST IS BRAKE PROBLEMS. BRAKE PADS AND ROTORS HAVE BEEN REPLACED TWICE AND THERE IS STILL A NOISE WHEN BRAKING ALONG WITH BAD VIBRATION WHEN SLOWING DOWN. THE VIBRATION CAN BE FELT IN THE STEERING WHEEL. ALSO, THERE IS A CLINKING NOISE IN THE ENGINE WHEN TAKING OFF AT SLOW SPEEDS. IT SOUNDS LIKE THE MOTOR IS GOING TO DROP. THIS HAS BEEN TO EXPENSIVE TO FIX, SO I CONTINUE TO DRIVE IT AS IS. VERY UNHAPPY WITH THE QUALITY OF THIS VEHICLE. MANY REPAIRS INCLUDING SMALL THAT AREN'T WORTH HAVING THE VEHICLE. NO DEALER WANTS TO TAKE AS TRADE IN. *TR
Jul 06, 2009
I HAVE A 2004 NISSAN MURANO AND HAVE EXPERIENCED SEVERAL PROBLEMS TO DATE. FIRST, AFTER ABOUT ONE YEAR OF OWNERSHIP THE IDLER PULLEY BRACKET CRACKED (2/21/06) AND HAD TO BE REPLACED. FOR THE LAST YEAR THE BRAKES HAVE SQUEAKED AND WHEN BROUGHT TO THE DEALERSHIP THEY REPORTED THEY COULD NOT FIND A PROBLEM. CURRENTLY (9/02/07) I AM EXPERIENCING THE SAME IDLER PULLEY BRACKET PROBLEM AND WILL HAVE TO TAKE THE CARE IN TO BE SERVICED AND INCONVENIENCED ONCE AGAIN. *TR
Sep 03, 2007
TL* - THE CONTACT STATES THAT ON 12/20/06 AROUND 10:00 AM THE CONTACT DROVE HER 2004 NISSAN MURANO OUT OF HER DRIVEWAY AND PROCEEDED TO DRIVE DOWN AN ALLEY AT ABOUT 2 MPH. AFTER MAKING A LEFT HAND TURN ONTO THE MAIN ROAD OF A RESIDENTIAL AREA, THE VEHICLE ACCELERATED TO ABOUT 50 MPH WITHOUT THE CONTACT TOUCHING THE ACCELERATOR. THE CONTACT TRIED CONTINUOUSLY APPLYING THE BRAKES, BUT VEHICLE NEVER CAME TO A STOP. THE CONTACT STATES THAT THE BRAKES WENT DOWN TO THE FLOOR. SHE HAD A HARD TIME STEERING THE VEHICLE WHILE TRYING TO GET VEHICLE TO COME TO A STOP. THE CONTACT THEN HIT A PARKED FLAT BED TRAILER, AND THE FRONT TIRES OF HER VEHICLE DROVE UP ON THE FLAT BED AND THE VEHICLE THE ROLLED OVER ON ITS SIDE LANDING ON THE PASSENGER SIDE. THE CONTACT WAS DAZED AND WITNESSES CLIMBED UP ONTO THE VEHICLE TO GET HER OUT. THE CONTACT STATES THERE WAS FUEL LEAKING FROM THE VEHICLE, AND ONCE OUT OF VEHICLE SHE AND WITNESSES NOTICE THAT THE WHEELS OF THE VEHICLE CONTINUED TURNING AT A HIGH RATE WHILE ON IT SIDE. THE CONTACT STATES THAT ONE OF THE WITNESSES CLIMBED ONTO THE VEHICLE AND SHUT THE IGNITION OFF BUT COULDN'T GET KEY OUT OF IGNITION. THE POLICE WAS CALLED AND A REPORT FILED AND PICTURES WERE TAKEN. THE CONTACT HAS CALLED THE NISSAN CORPORATION AND FILED A COMPLAINT AND WAS GIVEN #557-22135 AS A REFERENCE NUMBER.
Dec 22, 2006
MULTIPLE PROBLEMS - TRANSMISSION LEAK & REPLACEMENT; TRANSFER CASE REPLACEMENT; ROTORS OUT OF ROUND @8200 MILES AND CUT; NOW BRAKES DO NOT HAVE EASY STOP (IE FOR IN TRAFFIC) ONLY MIDDLE PEDAL AND HARD STOP BUT DEALER SAYS THEY ARE W/IN SPEC BUT ADMIT THAT SPEC IS SUBJECTIVE TO MY TRUCK VS "OTHERS"; ELEC CABLE TO AIRBAG TWISTED & REPLACED, AC NOT CHARGED 2X (AFTER ENGINE DROPPED TO REPLACE TRANNY), TRUCK DOES NOT START ALL THE TIME (CURRENT PROBLEM). OTHERS -I'M SURE THERE'S JUST BEEN TOO MANY TO REMEMBER. BASICALLY DEALER HAS TOUCHED EVERY MAJOR COMPONENT OF MY TRUCK EXCEPT THE REAR END. CALL TO DISCUSS DETAILS IF NEEDED. *AK
Dec 05, 2004
SUSPENSION
3 complaints
Rear subframe where it connects to shock mounts is completely rusted through at both sides of the car. Causes the tops of the wheels to bow in and is undrivable
Aug 10, 2024
THE REAR CRADLE IS RUSTING THAT WILL LIKELY RESULT IN A SIGNIFICANT EXPENSE TO REPLACE. THIS NISSAN MURANO HAS LESS THAN 140,000 MILES AND THE REST OF IT IS IN GOOD CONDITION. THIS IS UNSATISFACTORY!
Jun 27, 2019
2004 NISSAN MURANO- REPLACED LEFT FRONT WHEEL BEARING HUB ASSEMBLY AT 64,000 MILES I FEEL THAT IS PREMATURE!! ALSO HAVING PROBLEMS WITH SEAT MOVING/ROCKING!! SCARY!!! *TR
Feb 19, 2010
FUEL/PROPULSION SYSTEM
3 complaints
THE VEHICLE STOPS ACCELERATING FOR NO REASON ALL THE CARS DASH LIGHTS LIGHT UP THE SPEEDOMETER AND OTHER GAUGES GO DOWN TO ZERO AND THE VEHICLE WILL GO FORWARD AT IDLE SPEED WHILE IN DRIVE THE POWER STEERING GETS EXTREMELY STIFF AND THIS HAPPENS ON THE FREEWAY! I HAD MY GREAT NIECES IN THE CAR WE WERE GOING 73 WHEN THE VEHICLE DECIDED TO BASICALLY ACT LIKE IT STALLED BUT WAS STILL RUNNING WE ALMOST GOT HIT BY A SEMI WE WERE SITTING DUCKS ON A FREEWAY DURING RUSH HOUR. MY HAZARDS WOULDN'T EVEN WORK. I HAD TO SHIFT THE CAR OFF TURN IT BACK OK AND WHEN I DID IT ACCELERATED REALLY FAST ON ITS OWN AND I COULDN'T STEER IT WAS CONSTRUCTION AREA WE CAME INCHES FROM HITTING A CONCRETE BARRIER. I FINALLY GOT IT OVER TO THE SIDE OF THE ROAD SHAKING AND SCARED OUT OF MY MIND MY GREAT NIECES WERE CRYING 😢 AS THE SEMIS ARE FLYING BY US AND ONE HAD TO SLAM ON HIS BREAKS TO TRY NOT TO RUN INTO US NEARLY KILLING US PLEASE FIGURE THIS OUT AND FIX THIS ISSUE. I'M SCARED TO DRIVE IT. *TR
Oct 26, 2020
FUEL TANK PROTECTOR 2004 MURANO: THERE WAS A RECALL ON MY VEHICLE AND A PLASTIC FUEL TANK PROTECTOR WAS ADDED. THIS REPAIR REDUCES THE GROUND CLEARANCE AND THE HAS BROKEN TWICE ON MY 2004 MURANO. ANY ROAD DEBRIS IS LIKELY TO HIT THIS LOW POINT ON THE VEHICLE. THE MANUFACTURER SHOULD INSPECT THESE REGULARLY OR COME UP WITH A BETTER FIX. ONE CAN GUESS THAT THERE ARE VEHICLES THAT HAD THE PROTECTOR ADDED AND THAT PROTECTOR HAS SUBSEQUENTLY BEEN BROKEN AND FALLEN OFF. I DID CALL 1-800-NISSAN1 TO REQUEST REIMBURSEMENT FOR THE FAILED PROTECTOR AND THE COMPANY KINDLY AGREED TO MAKE THE REIMBURSEMENT. FURTHER, SANTA BARBARA NISSAN AGREED TO INSTALL THE PROTECTOR FREE OF CHARGE. *TR
Jun 25, 2014
DUE TO A RECALL A PLASTIC SHIELD WAS INSTALLED A FEW YEARS AGO BY DEALER TO PROTECT THE FUEL TANK FROM ROAD DEBRIS. SOMETHING MUST HAVE HIT THE SHIELD CAUSING FOUR OF THE 6 PLASTIC FASTENERS TO BREAK OFF OR FAIL DUE TO AGE. THE SHIELD WAS DANGLING ON PASSENGER SIDE. I PURCHASED AND INSTALLED REPLACEMENT FASTENERS. MOST PEOPLE WILL NOT KNOW TO INSPECT FOR THIS LEAVING THE TANK EXPOSED. I THINK NISSAN'S SOLUTION IS INADEQUATE. THE SHIELD SHOULD BE MORE ROBUST. PERHAPS METAL WITH METAL FASTENERS? I ALSO THINK THIS SHOULD BE A RECALL OF THE RECALL. *TR
Feb 09, 2013
ELECTRICAL SYSTEM,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ON MULTIPLE OCCASIONS, THE ENGINE WOULD NOT START. THE VEHICLE WAS TAKEN TO DAVIS MOORE NISSAN (7576 EAST KELLOGG, WICHITA, KS), TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. *BF CONSUMER STATED NISSAN IS NOT ABLE TO DIAGNOSE PROBLEMS WITH FUEL PUMPS. ON 05-24-19, A MEGA FUSE WAS BLOWN WHICH LED TO A FAULTY FUEL PUMP. THAT PART WAS REPLACED AND TO DATE, WE HAVE NOT HAD THIS PROBLEM OF VEHICLE STALLING! *JB
Feb 05, 2019
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND, ON OCCASION, THE ENGINE COULD NOT BE STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. THE VIN WAS INVALID.
Oct 24, 2018
ENGINE SHUTS OFF WHILE DRIVING
May 07, 2018
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
TAKATA RECALL REPORT DATE: MAY 19, 2009 NHTSA CAMPAIGN NUMBER: 09V169000 ENGINE AND ENGINE COOLING IT WAS ME AN FAMILY DRIVE HOME ON HWY 55 AN MY INTAKE RESONATOR STARTED THEN CAR SPEED LIMITS FIRST THEN CAR CRANK CAM POSITION SENOR CVT TRANSMISSION INTERNAL TEMPERATURE SENSORS CIRCUIT. BOARD FOR CRANK POSITION SENSORS. REPORT RECEIPT DATE: JULY 14, 2005 NHTSA CAMPAIGN NUMBER:05V319000 COMPONENT:ELECTRICAL SYSTEM ALTERNATOR STOP THE BATTERY FROM CHARGING THEN BATTERY BEGIN TO DISCHARGE ONLY STAY CHARGE FIVE MINS HAVING SENSOR DEFUAT.. THAT CAN CASE MY FAMILY TO HAVE A CRASH NEED HELP WITH THIS. THANK YOU HAVE PAPERWORK SHOWING DEFAULT ON MY 2004 NISSAN MURANO SL FWD. *TR
Oct 16, 2016
MY FAMILY AND I WERE DRIVING OUR VEHICLE AND WERE AT A LIGHT. OUR VEHICLE SHOOK VERY HARD WHEN I APPLIED THE GAS. CAR WOULD NOT GO MORE THAN 5 MILES AND HOUR. WE WERE ON OUR WAY TO THE HIGHWAY WHEN IT HAPPENED. TOOK THE CAR HOME. HAD IT TOWED TO DEALERSHIP. THEY DISCOVERED THAT THE TRANSMISSION FLUID HAD LEAKED OUT OF THE CAR. WE WERE GIVEN THREE REASONS FOR THE PROBLEM. REASON 1: "O" RING ON HOSE BROKE (COVERED UNDER WARRANTY) REASON 2: DEALER CALLED BACK WITH A SECOND REASON. THEY SAID ACID LEAKED FROM THE BOTTOM OF THE BATTERY ONTO THE TRANSMISSION. (NOT UNDER WARRANTY) REASON 3: WHEN WE PICKED UP THE CAR WE WERE TOLD THAT THE BATTERY WAS LEAKING FROM THE TOP BECAUSE THE BATTERY WAS OVERCHARGING ITSELF. WE WERE TOLD THAT ANOTHER MURANO HAD EXPERIENCED THE EXACT SAME PROBLEM (BATTERY LEAKING ACID TO TRANSMISSION). SINCE IT HAPPENED TO OUR CAR AND ANOTHER WE QUESTIONED THE SAFETY NOT TO MENTION HOW DOES A BATTERY OVERCHARGE ITSELF. SOUNDS LIKE SOMETHING IS CAUSING THE CAR TO DO THIS. TALKED TO DEALERS CONSUMER PEOPLE. BASICALLY TOLD US THAT IT CAN'T BE DISPUTED IF CAR WAS FIXED. EVEN THOUGH DEALER CONFIRMED HAPPEN TO OUR VEHICLE AND ANOTHER (ONE HAS TO WONDER IF IT HAPPENED TO ANOTHER). FAMILY AND I THOUGHT IT WAS IMPORTANT TO REPORT IF NOTHING ELSE TO HELP TRACK IF THIS TRULY IS A DESIGN ISSUE. *TR
Mar 19, 2008
ALTERNATOR ADJUSTING BRACKET - JAN 29, 2007 TODAY, I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESEVOIR. THE DEALER SERVICED THE VEHICLE AND DOCUMENTED THE ISSUE AS THE ALTERNATOR ADJUSTING BRACKET HAVING BROKEN AND RUPTURING THE HOSE, FAN PULLEY AND THE POWER STEERING BELT BEING NEGATIVELY IMPACTED. AFTER SPEAKING WITH THE SERVICE TECH., THERE HAVE BEEN MULTIPLE TIMES THAT HE HAS SEEN THIS ISSUE. WITH AN OBVIOUS REPEATING ISSUE IN THE VEHICLES, THE SEVERITY OF DAMAGE TO THE VEHICLE (BRACKET BREAKS, ALTERNATOR LOOSENS IN HOOD AND DAMAGES SURROUNDING MECHANISMS, OR OCCUPANTS (OPERATION OF VEHICLE NOT IDEAL WITH BRACKET BROKEN, IMPACTING SURROUNDING MECHANISMS (POWER STEERING BELT, FAN, ALTERNATOR, COOLANT SYSTEM) THAT COULD RESULT, AND THE CUSTOMER DISSATISFACTION OF HAVING THIS ISSUE AND INCURRING THE COSTS TO REPAIR. *JB
Jan 29, 2007
SEAT BELTS
3 complaints
MY 8 YEAR OLD SON WAS RIDING IN THE PASSENGER SIDE BACK SEAT ON ROAD TRIP FROM ATLANTA TO TAMPA. HE BEGAN COMPLAINING HIS SEAT BELT WOULD WAS STUCK, AND WITHIN A MINUTE BEGAN TO PANIC AS IT CONTINUED TO TIGHTEN EACH TIME HE MOVED. I GLANCED BACK TO SEE HE HAD TROUBLE BREATHING BECAUSE THE BELT SO TIGHT AGAINST HIS STOMACH THAT HIS SKIN AND FAT WAS FOLDED AROUND BELT. I MADE EMERGENCY EXIT AND RAN IN STORE FOR SCISSORS. THEY DID NOT HAVE, BUT HAD A KNIFE I WAS ABLE TO CUT IT IN TIME. HIS STOMACH WAS RED AND SORE. HE WAS VERY SCARED. NOW I CARRY A TOOL TO CUT BELTS. I FILED REPORT WITH NISSAN, AND THEY WOULD NOT PAY TO REPLACE IT. I PAID TO REPLACE IT AND THEY ORDERED 3 SEAT BELTS PARTS AND ALL WERE FAULTY AND THEY COULD NOT INSTALL. THEY MANUFACTURED ANOTHER PART AND INSTALLED IT. THESE BELTS ARE FAULTY AND COULD KILL PEOPLE. THERE SHOULD BE SOME EMERGENCY RELEASE TO PREVENT THIS. SINCE A CAR DOES NOT COME WITH A KNIFE OR SCISSORS, AND FAMILIES WITH YOUNG CHILDREN WOULD NOT LEAVE EITHER IN A REACHABLE PLACE, THE CAR NEEDS TO HAVE WAY TO ALLOW A PARENT TO RESCUE CHILD FROM A FAULTY LOCKING SEAT BELT. NHTSA SHOULD REQUIRE RELEASE MECHANISM IN CARS AND HAVE NISSAN RECALL / REPLACE ALL FAULTY SEATBELTS REGARDLESS YEAR OR MILEAGE. THIS SHOULD BE A STRICT STANDARD TO PROTECT CHILDREN FROM SERIOUS HARM OR DEATH BY MALFUNCTIONING SEATBELTS.
May 15, 2015
DRIVERS SIDE SEATBELT LATCH IS MALFUNCTIONING. SOMETIMES THE LATCH WON'T RELEASE THE SEATBELT AND SOMETIMES YOU CAN'T RELATCH THE BELT. IT IS HAPPENING ALMOST EVERY TIME I GET IN THE VEHICLE. *TR
Nov 01, 2009
CONSUMER RECEIVED A RECALL FOR A 2004 NISSAN MURANO ON SEAT BELT AND FUEL TANK. RECALL REPAIR FOR THE FUEL TANK AND REAR HATCH WAS FIXED, BUT SEAT BELT AND FUEL FILLER DOOR WERE NOT FIXED. *KB THE PARTS FOR THE SEAT BELT AND FILLER DOOR HAD TO BE ORDERED, 7/12/06. THE VEHICLE WAS TAKEN BACK TO THE DEALER 8/4/2006 FOR THE RECALL REPAIRS. THE CONSUMER WENT TO GET THE CAR FROM THE DEALER AND THE DEALER INFORMED THE CONSUMER THAT THE SEAT BELT WAS STILL NOT REPAIRED BECAUSE THE PARTS WERE STILL NOT AVAILABLE. *NM
Sep 15, 2006
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
I WAS STOPPED AT TRAFFIC LIGHT, WHEN LIGHT TURNED GREEN I BEGAN TO ACCELERATE. I BEGAN TO SMELL BURNING THRU AIR VENTS AND THEN AT ABOUT 40 MPH THE CAR WOULD NOT RESPOND TO MY ACCELERATION OF GAS PEDAL. I HAD LOST ALL POWER AND CONTROL OF VEHICLE. THE CAR BEHIND ME HAD TO SWERVE SUDDENLY TO AVOID ME AND IT ALMOST CAUSED A SERIOUS WRECK WITH MY 4 CHILDREN INSIDE. I HAD BATTERY CHECKED AND ALTERNATOR CHECKED AND WAS TOLD ALTERNATOR WAS BAD. WELL I REPLACED ALTERNATOR AND WOULDN'T YOU KNOW IT 2 WEEKS LATER, THE SAME INCIDENT OCCURRED, I WAS GOING ABOUT 35-40 MPH AND IT JUST QUIT AGAIN. AND AGAIN MY 4 KIDS WERE INSIDE AS I WAS DRIVING THEM TO SCHOOL! I'VE CALLED TO INQUIRE ABOUT THE RECALL FOR THIS ISSUE AND AM TOLD MINE DOESN'T QUALIFY. I'VE SEEN SO MANY PEOPLE WITH THIS ISSUE. WHY ISN'T IT BEING ADDRESSED. WILL IT TAKE HAVING MY 4 KIDS INSIDE INVOLVED IN AN AWFUL WRECK? WE NEED SOMEONE TO HELP WITH THIS BEFORE SOMETHING BAD HAS TO HAPPEN!! *TR
Jan 07, 2013
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT NOTICED THAT THE VEHICLE WAS LOSING POWER WHILE DRIVING AT AN UNKNOWN SPEED. A FEW SECONDS LATER, THE VEHICLE REGAINED POWER. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERY AND ALTERNATOR; HOWEVER, THE VEHICLE STILL DID NOT HAVE POWER. THE DEALER STATED THAT THE TRANSMISSION ALSO NEEDED TO BE REPLACED AT THE ESTIMATED COST OF $5,000. A REPORT WAS FILED WITH THE MANUFACTURER (NUMBER 6529588) AND THEY STATED THAT THEY WOULD CALL THE CONTACT BACK. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Jun 25, 2009
HAD THE ALTERNATOR REPLACED ON A RECALL - SUBSEQUENT THE VEHICLE STOPPED 3 TIMES WITHOUT WARNING IN TRAFFIC - TRANSMISSION NOT ENGAGED AND NO POWER - ROLLED TO STOP ON HIGHWAY AND BATTERY IS DEAD SO CANNOT RESTART - RETURNED TO DEALER TWICE AND FIRST SAID THEY HAD FORGOT TO REFLASH THE ENGINE AFTER THE RECALL INSTALLATION OF THE ALTERNATOR - AFTER THAT IT STOPPED AGAIN IN TRAFFIC WITHOUT WARNING FOR THE THIRD TIME - RETURNED TO DEALER AND THEY SAID THIS TIME THE ALTERNATOR CABLE WAS LOOSE - SINCE I FELT THE VEHICLE UNSAFE TO DRIVE, I ASKED THEY CONTACT NISSAN AT LEAST FOR A NEW ALTERNATOR AND WAS WILLING TO TRY ONE LAST TIME - NISSAN SERVICE REFUSED TO HELP AND THEN I CONSIDERED THE VEHICLE UNSAFE TO DRIVE - UNFORTUNATELY I AM ABLE VIA OUR LEASE COMPANY TO DISPOSE OF THIS VEHICLE AND GET ANOTHER - PLEASE CHECK YOUR RECORDS BECAUSE IN MY CASE, THE PROBLEMS STARTED AFTER THE ALTERNATOR CHANGE AND IT IS VERY DANGEROUS TO STALL UNEXPECTEDLY IN FREEWAY TRAFFIC - ALL HAPPENED IN FIRST QUARTER 2006 - SERVICE DETAILS AVAILABLE IF REQUESTED. *JB
Apr 18, 2006
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 20 MPH, THE BATTERY AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Dec 06, 2018
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY AND THE ABS INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED AND REPLACED THE PART THREE DIFFERENT TIMES. THE CONTACT STATED THAT THE ALTERNATOR CAUGHT FIRE WITHOUT WARNING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC EXTINGUISHED THE FIRE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 146,000.
May 21, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
MY VEHICLE WAS IN MOTION ON THE HIGHWAY GOING ABOUT 50MPH, WHEN SUDDENLY TRAFFIC CAME TO A HALT, WHEN I PUSHED ON THE ACCELERATOR, THERE SEEM TO BE LOSS POWER AND ACCELERATION WHICH IS VERY DANGEROUS, I HAD MY 3 KIDS AND GRANDCHILD IN THE VEHICLE WITH ME. AS I PUSHED THE ACCELERATOR TO THE FLOOR NOTHING HAPPENED THE CAR WOULDN'T MOVE, GOOD THING A SEMI-TRUCK WASN'T BEHIND ME, WE ALL WOULD HAVE BEEN DEAD. THIS IS SCARED ME AND MY FAMILY. AFTER WAITING ABOUT 2 OR MORE MINUTES THE CAR JUNKED AND LUNGED AT A HIGH SPEED I COULD HAVE RAN INTO THE BACK OF ANOTHER VEHICLE. THIS IS BEGINNING TO HAPPEN MORE FREQUENT NOW MAYBE 3-4 DAYS OR MORE OUT THE WEEK. STALLING AND LOSS OF POWER (NO RESPONSE) WHILE IN TRAFFIC; IS IN DEED A BIG FACTOR TO HAVE THIS MATTER LOOKED INTO. I'VE SEEN NUMEROUS COMPLAINTS REGARDING THE SAME INCIDENT MY FAMILY AND I EXPERIENCED. THERE SHOULD BE A RECALL REGARDING THIS MATTER. IN ADDITION, TO THAT THE ACTUATORS ON BOTH PASSENGER DOORS (FRONT AND BACK) DOESN'T WORK, IT HAS TO BE LOCKED MANUALLY. ALSO, THE HATCH LOCK DOESN'T LOCK THE HANDLE GETS STUCK.
May 24, 2016
MY 2004 MURANO HAD A LOT OF STALLING AND STOPPING, PROBLEMS WITH ACCELERATING THE CAR. IT STOP ON MULTIPLE OCCASIONS. FLUID LEAKING, FROM ENGINE AND FUEL TANK, AND STEERING COLUMN. POWER STEERING IS RIGID,AND LOCKS, AND CAR STOPS WHEN TURNING.THE WINDOWS WENT UP AND DOWN UNCONTROLLABLE. POWER CONTROL PANEL , DID NOT FUNCTION. NISSAN INSISTED THAT VEHICLE IS OLD. I THINK THE CAR IS POSSESSED. ALL OF THESES THINGS OCCURRED WHILE I WAS IN MOTION DRIVING THE CAR ON HIGHWAY, THE ROADS, STATIONERY, AND ESPECIALLY TURNING, AND TRYING TO ACCELERATE THE CAR, AND IT WOULD THEN COMPLETELY TURN OFF, NISSAN REFUSES TO ACKNOWLEDGE ANY THING IS WRONG. THEY STATED WHAT DO YOU EXPECT AFTER BUYING A CAR THIS OLD. I JUST WANT TO MAKE SURE MY CAR IS SAFE BY YOUR STANDARDS NOT THEIRS. AFTER RECEIVING MY CAR FROM NISSAN IT WAS EVEN WORSE, I BROUGHT THE SAME ISSUES TO THEM AFTER PAYING $5200 OF WHAT THEY SAID WERE REPAIRS. THANKS
Nov 11, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE PULLING OFF FROM A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. ALSO, THE FRONT AND REAR CAMSHAFT SENSORS AND ALTERNATOR WERE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE CONTACT ALSO MENTIONED THAT, ON NUMEROUS OCCASIONS, THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Mar 29, 2016
I OWN A NISSAN MURANO AND IN MAY 08 DRIVING ON THE FREEWAY AND WITHOUT ANY WARNING WE HAD A SUDDEN LOSS OF POWER. WE MANAGED TO PULL OVER, STOPPED THE ENGINE AND RESTARTED IT. CHECK ENGINE LIGHT CAME ON BUT WE WERE GOING OUT OF TOWN AND CAR DROVE FINE AND CHECK ENGINE LIGHT WENT OFF. WE HAD THE SAME PROBLEM ON 9/6/08 AND TOOK THE CAR TO NISSAN DEALERSHIP. THEY CLAIM IT WAS A WIRING PROBLEM TO THE THROTTLE CONNECTION AND REPAIRED IT AND ASSURED ME THEY HAD FIXED THE PROBLEM. DRIVING HOME ON AN EXTREMELY BUSY FREEWAY IN RUSH HOUR IT HAPPENED AGAIN, TODAY 9/25 AND THIS TIME THE CAR BEHIND ME HAD TO SWERVE TO AVOID ME BUT I WAS NEAR MY EXIT AND CRUISED TO A STOP. I WAS QUITE SHAKEN. I TURNED THE CAR OFF AND IT STARTED AGAIN AND IMMEDIATELY DROVE IT TO THE DEALERSHIP. THEY STILL HAVE IT AND ARE CHECKING IT. THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAVE CALLED NISSAN AND THEY APPARENTLY DO NOT HAVE ANY COMPLAINTS AND ALSO THE DEALERSHIP HAS NOT HEARD OF THIS WHICH IS QUITE SURPRISING AS LITERALLY HUNDREDS OF COMPLAINTS REGARDING THE MURANO FOR SAME PROBLEM ON WEBSITES. MY COMPLAINT IS THAT THE 2004 NISSAN MURANO (LESS THAN 37,000 MILES) IS EXTREMELY DANGEROUS TO DRIVE AND NISSAN KNOWS THERE IS A PROBLEM AND THEY ARE IGNORING IT. WE HAVE BEEN LUCKY THAT WE WERE NOT REAR-ENDED AT HIGH SPEEDS WHERE SOMEONE COULD HAVE BEEN KILLED. I AM WAITING TO HEAR BACK FROM NISSAN BUT THE FACT THAT THE DEALERSHIP HAS NOT HEARD OF THIS PROBLEM IS AMAZING, JUST TYPE IN NISSAN MURANO SUDDEN LOSS OF ACCELERATION AND YOU WILL SEE. NOT SURE IF ANYTHING CAN BE DONE, BUT I WANT MY COMPLAINT DOCUMENTATION IN CASE SOMEONE DIES DUE TO THIS PROBLEM. *TR
Sep 26, 2008
STRUCTURE,VISIBILITY/WIPER
2 complaints
SUN VISORS SLIP DOWN WITHOUT WARNING BLOCKING VISION. *TR
Sep 21, 2014
THERE HAS NOT BEEN A WRECK YET, BUT IF MY 16 YEAR OLD DAUGHTER CONTINUES TO DRIVE THIS CAR THERE WILL BE A WRECK. WE BOUGHT OUR 16 YEAR OLD DAUGHTER A 2004 NISSAN MURANO. THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE SHE IS DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM!!! *TR
Mar 12, 2014
UNKNOWN OR OTHER,ENGINE
2 complaints
TRAVELING ON THE INTRASTATE AND THE VEHICLE LOST POWER, NO ACCELERATION TO THE VEHICLE. THE ENGINE REVVED BUT NO RESPONSE. IN THE MEANTIME, I HAD TO TRY TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. NOT A GOOD THING TO ATTEMPT IN RUSH HOUR TRAFFIC NEAR CHICAGO. I HAD IT TOWED IN, BUT UNSURE OF THE PROBLEM OR THE COST AT THIS TIME. *TR
Sep 12, 2014
DIFFERENT MECHANICS HAVE LOOKED AT IT AND I HAVE SPENT OVER A 1,000 JUST THIS MONTH ON TRYING TO FIX IT BUT THEY SAY IT IS AN ENGINE PROBLEM THAT THESE CAR HAVE. I SEE MANY COMPLAINTS AND NOTHING IS DONE BY NISSAN. I BELIEVE JUST LIKE EVERYONE ELSE WITH THIS PROBLEM SHOULD HAVE NISSAN TAKE CARE OF IT. I AM A MOTHER OF 3 AND TAKE VERY GOOD CARE OF MY CAR SO THAT IS RUNS GOOD. I ALMOST HAD AN ACCIDENT OF THE FREEWAY BECAUSE OF THIS PROBLEM AT THE SPEED OF 65 MPH. THIS HAS HAPPEN NUMEROUS TIMES NOW AND SEEMS TO BE HAPPENING MORE OFTEN NOW. TODAY WHILE TRYING TO MAKE A LEFT TURN AND THE CAR WOULDN'T MOVE WE ALMOST GOT HIT BY A BIG RENTAL TRUCK, THANK GOD THE GENTLEMAN WAS ABLE TO MAKE A QUICK STOP AND WE DIDN'T GET HIT. PLEASE SEE WHAT CAN BE DONE. NISSAN SHOULD BE HELD ACCOUNTABLE FOR SOMETHING WRONG WITH THESE CARS THAT THEY ALREADY KNOW IS THERE MANUFACTURES FAULT. ARE THEY GOING TO WAIT TILL SOMEONE GETS KILLED??? *JS
Jul 08, 2014
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
THE CAR WAS DRIVEN ON THE HIGH WAY AT 50 MPH, WHEN IT STARTED TO DECELERATE AND WOULD ONLY GO OVER A MAX SPEED OF 30 MPH. EVEN WITH ACCELERATION, THE CAR WOULD NOT GO OVER 30 MPH. IT WAS DRIVEN TO THE AUTO REPAIR SHOP AND THEY DECLARED THE TRANSMISSION HAD FAILED AND THE ENGINE WAS FAULTY AS WELL. THIS CAR HAS GIVEN US SO MANY PROBLEMS. THIS IS THE THIRD TIME IT HAD STALLED ON THE HIGHWAY ALMOST CAUSING ACCIDENTS AND PRESENTING A DANGEROUS SITUATION FOR MY FAMILY! THIS PROBLEM NEEDS TO BE CORRECTED!!!!!!!!! SOMETHING MUST BE DONE!
Feb 14, 2011
IDLER PULLEY AND BRACKET DESIGN DEFAULT. I JUST TOOK MY CAR IN AFTER AN ALL OF THE SUDDEN CLANGING NOISE - AT 35,000 MILES. I WAS TOLD BY AUTHORIZED DEALERSHIP THAT I REQUIRED A NEW IDLER PULLEY AND BRACKET. APPARENTLY IT WAS BROKEN. I BELIEVE THIS IS A DESIGN DEFAULT AND SHOULD BE LOOKED INTO. I HAVE HEARD MANY PEOPLE COMPLAINING OF THIS SAME THING. I ENDED UP PAYING $99 FOR LABOR, $69.50 FOR THE PULLEY, AND $25 FOR THE BRACKET. THIS PART FAILING AT 35,000 MILES IS UNACCEPTABLE. *TR
Apr 24, 2007
FUEL SYSTEM, OTHER
2 complaints
I HAVE A 2004 NISSAN MURANO AND THE GAS CAP DOOR GETS STUCK ALL THE TIME... THIS IS A SAFETY ISSUE. IF MY WIFE WERE LOW ON GAS AND IT WAS NIGHT TIME THIS COULD BE A PERSONAL SAFETY ISSUE. *TR
Oct 13, 2010
GAS TANK PLACEMENT AND DESIGN IS POORLY ENGINEERED, PROMOTING THE OPPORTUNITY FOR CATASTROPHIC INCIDENTS WHEN THE DRIVER IS NOT AT FAULT. DEATH TO INNOCENT VICTIMS CAN OCCUR WITH NO COLLISION IN NEAR IDEAL CONDITIONS. *AK SPECIFICALLY, THE DESIGN OF THE GAS TANK AND EXPOSURE TO ROAD HAZARDS IS A MAJOR SAFETY FLAW. THE GAS TANK IS PLASTIC (NOT UNUSUAL TODAY) AND OPEN TO OBJECTS THAT CAN FLY OFF THE FRONT RIGHT WHEEL. THE FRONT OF THE GAS TANK IS OPENLY EXPOSED, WITH NO PROTECTION TO PREVENT THE PUNCTURE OF THE GAS TANK, UNKNOWING TO THE DRIVER, LEADING TO POTENTIAL DEATH. MY PARTICULAR INCIDENT OCCURRED WHILE TURNING LEFT THROUGH AN INTERSECTION. I HEARD A SUDDEN NOISE, LIKE SOMETHING LARGE WAS ROLLING AROUND IN THE CARGO AREA AND BANGED AGAINST THE SIDE, BUT WE HAD NO CARGO. I STOPPED AND SURVEYED THE CAR TO FIND A PIECE OF REBAR ABOUT 2' LONG HANGING DOWN UNDER THE CAR, JUST IN FRONT OF THE RIGHT REAR TIRE. UPON CLOSER INSPECTION THE REBAR WAS STICKING OUT OF THE SIDE OF THE GAS TANK, LEAKING GAS. AFTER EVALUATING WHAT LOOKED TO BE A FREAK INCIDENT, ONLY 5 DAYS AFTER I BOUGHT THIS BRAND NEW CAR, IT BECAME APPARENT HOW POOR THE DESIGN WAS, SIMPLY FROM THE PLACEMENT OF THE GAS TANK, AND IT'S EXPOSURE. I CONCLUDED THIS WASN'T SUCH A FREAK INCIDENT, GIVEN THE OPEN TARGET THE GAS TANK IS TO ROAD DEBRIS. SOMEBODY'S GOING TO DIE SOMEDAY BECAUSE OF THE POOR DESIGN UNLESS THE MANUFACTURER FIXES THIS. IT'S SIMPLY A BAD DESIGN THAT COULD EASILY BE FIXED WITH A PIECE OF SHEET METAL TO COVER THE OPEN CAVITY UNDER THE CAR THAT MAKES THE FRONT SIDE OF THE GAS TANK A PERFECT TARGET FOR ROCKS, METAL, PARKING BERMS, ETC. I GUARANTEE THIS WILL NOT BE THE ONLY COMPLAINT ABOUT THE OPEN EXPOSURE TO THIS GAS TANK IN THE NISSAN MURANO. I'M A PRETTY SAFE DRIVER, AND I'VE NEVER HAD SUCH A THING HAPPEN. THE FACT IT HAPPENED ON THE 5TH DAY OF OWNERSHIP TELLS ME SOMETHING. IT'S NOT JUST BAD LUCK, IT'S A BAD DESIGN FROM A SAFETY POINT OF VIEW.
Apr 08, 2004
TIRES
2 complaints
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. SINCE THE VEHICLE WAS PURCHASED, THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRES BECAME FLAT WHEN THE TEMPERATURE WAS AT 36 DEGREES OR BELOW. THE LOWER THE TEMPERATURE, THE MORE THE SYSTEM WOULD INDICATE THAT THE PRESSURE WAS LOW ALTHOUGH IT WAS NOT. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY ADVISED HER ADD AIR TO THE TIRE UNTIL IT REACHED 38 PSI. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THE ENGINEERS HAD NOT ADDRESSED THE ISSUE AND TO OVER INFLATE THE TIRES. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 46,600. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mar 04, 2010
ON 5-25-05 MY RIGHT REAR TIRE BLEW UP ON MY 6 MONTHS OLD, 9700 MILES NISSAN MURANO GOING UPHILL AT 65 MPH ON INTERSTATE 80. CAAA CAME AND TOOK ME TO A GOODYEAR TIRE DEALER 5 MILES AWAY.THEY DO NOT HAVE THE TIRE. THE DEALER CALLED UP 5 GOODYEAR TIRE DEALERS WITHIN 40 MILES RADIUS AND ALL OF THEM DO NOT HAVE IT BUT CAN GET IT THE NEXT DAY AUBURN NISSAN HAS IT AND I GOT IT REPLACED THERE. 5-31-05, I CALLED NISSAN USA CUSTOMER RELATIONS AND THEY TOLD ME TO CALL GOODYEAR GOODYEAY SUPERVISOR SAID THAT I MUST HAVE THE REST OF THE TIRE FOR INSPECTION AND ALSO SAID THAT AUBURN NISSAN IS NOT AGOODYEAR TIRE DEALER. ON 6-13-05 NISSAN USA ASKED ME TO CALL GOODYEAR AGAIN AND THEY SAID THE SAME THING IT IS NOT FAIR THAT I HAVE TO BEAR WITH ALL THESE. 1. MY CAR IS ONLY 6 MONTHS OLD WITH 9700 MILES ON IT 2. MY LAST SERVICE WAS AT DORITO BROS NISSAN ON 3-1-05 3. I AM 120 MILES FROM HOME AND CANNOT WAIT FOR THE NEXT DAY FOR THE NEW TIRE FROM A GOODYEAR TIRE DEALER. 4. 5 GOODYEAR TIRE DEALERS DO NOT HAVE THAT TIRE 5. GOODYEAR INSISTED ON INSPECTING TTHE TIRE AND HOW CAN I GET IT WHEN IT GOT SEPARATED AND ROLL TO THE MIDDLE OF THE DIVIDER. 6. GOODYEAR INSISTED THAT AUBURN NISSAN IS NOT A TIRE DEALER. 7. NISSAN USA SAID THAT IT IS NOT THEIR PROBLEM AND THIS HA TO DO WITH GOODYAER 8. GOODYEAR WAS NOT MY CHOICE 9. NISSAN HAS THE FITTED WHEN I BOUGHT THE CAR 10. NISSAN SHOULD BE RESPONSIBLE TOO OR NEGIOTIATE WITH GOODYEAR PLEASE KINDLY LOOK INTO THIS, THANKS TONY
Jun 29, 2005
FUEL SYSTEM, GASOLINE,TIRES
2 complaints
DID A THROTTLE BODY CLEANING ON A NISSAN MURANO AND THE CHECK ENGINE LIGHT CAME ON. THE DEALER SAID IT WAS A MONEY MAKER AND MANY SHOP THAT CLEAN THE THROTTLE BODY HAVE TO COME TO THEM FOR THE RE-LEARNING OF THE IDLE AIR CONTROL VALVE. THIS IS CRAZY ,I HAVE DONE THIS ON MY PORSCHE AND MY FORDS AND CHEVY AND HAVE NEVER HAD THIS HAPPEN. NISSAN SHOULD HAVE A WARNING STICKER ON THE THROTTLE BODY TO SEE MANUAL -THE MANUAL SHOULD STATE DO NOT CLEAN OR YOU WILL NEED TO GO TO DEALER TO RE-LEARN THE IDLE AIR CONTROL SYSTEM. *TR
Dec 06, 2008
GAS MILEAGE AS STATED ON VEHICLE WINDOW STICKER GROSSLY EXAGGERATED WHEN COMPARED TO ACTUAL MILEAGE. CAR ALSO HAD 243 MILES ON ODOMETER AT DELIVERY. WHEN QUESTIONED ABOUT THIS THE DEALER STATED THAT THE CAR WAS A SWAPPED VEHICLE THAT CAME FROM A DEALER IN MASSACHUSETTS. I WAS NEVER INFORMED OF THE AMOUNT OF MILEAGE ON THE CAR UNTIL I LOOKED AT THE ODOMETER UPON PICK UP. THERE ARE OVER 240 MILES ON THIS CAR THAT ARE MOST CRUCIAL IN THE BREAK IN OF AN ENGINE. I DO NOT KNOW HOW THIS CAR WAS DRIVEN DURING THOSE MILES AND SUSPECT THAT IT MAY HAVE NOT BEEN DRIVEN WITH THE CARE THAT I WOULD HAVE. I HAVE PLACED SEVERAL COMPLAINTS REGARDING FUEL MILEAGE WITH BOTH NISSAN USA AND BIENER NISSAN. TO DATE I HAVE NOT GOTTEN ANY RESOLUTION TO THIS PROBLEM. I ALSO HAD TO REPLACE BOTH REAR TIRES OF THIS VEHICLE AT APPROXIMATELY 500 MILES. BOTH REAR TIRES WERE PROGRESSIVELY BALDING FROM THE CENTER LINE OF THE TIRE TO THE INSIDE SHOULDER OF EACH TIRE, TO THE POINT WHERE THE RADIAL BELT WAS EXPOSED AT POINTS OF THE SHOULDER. THE DEALER EXPLAINED THAT THE DOT NUMBERS DID NOT MATCH WITH THE FRONT TIRES AND THAT SOMEONE HAD SWITCHED THEM IN. THIS ALSO SHOWS THAT THE DEALER DIDN'T DO A COMPLETE SAFETY INSPECTION ON THE VEHICLE BEFORE DELIVERY. *JB
Dec 17, 2005
FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES
2 complaints
NISSAN MURANO 2004 FUEL DOOR WOULD NOT OPEN. THE PROBLEM STARTED AS INTERMITTENT AND NOW CANNOT OPEN THE DOOR TO REFUEL THE CAR. TROUBLESHOOTED IT TO A FAULTY RELAY. *TR
Nov 23, 2008
FAILURE OF DRIVERS SIDE DOOR LOCK ACTUATOR AND GAS CAP DOOR LOCK ACTUATOR ON A 2004 NISSAN MURANO. THE FAILURE OF MY GAS CAP DOOR ACTUATOR MADE IT IMPOSSIBLE TO REFUEL THE VEHICLE WHICH COULD HAVE LEFT ME STRANDED. THE FAILURE OF MY DRIVER DOOR LOCK ACTUATOR CAUSED ME TO BELIEVE MY DOOR WAS LOCKED WHEN IN FACT IT WAS UNLOCKED...THIS FAILURE EXPOSED ME TO A PERSONAL SAFETY BREACH. *TR
Sep 05, 2008
VISIBILITY,STRUCTURE
2 complaints
I HAVE A 2004 NISSAN MURANO SE. AT APPROXIMATELY 50,000 MILES, THE DRIVERS' SIDE SUN VISOR HAD SOME SORT OF INTERNAL MECHANICAL FAILURE WHICH MAKES IT FALL DOWN IN FRONT OF MY FACE WHILE DRIVING. MY EXTENDED WARRANTY COMPANY REFUSES TO FIX IT, CLAIMING IT IS A "TRIM" ITEM, AND THE DEALERSHIP CLAIMS IT IS NO LONGER THEIR PROBLEM AS THE CAR ISN'T UNDER WARRANTY. HOWEVER, IT SEEMS TO ME THAT THIS IS A SAFETY ITEM, SINCE EVERY TIME IT FALLS DOWN, IT OBSCURES MY VIEW OF THE ROADWAY. WHEN I SEARCHED ONLINE, I FOUND MANY OTHER NISSAN MURANO OWNERS ON ONLINE FORUMS COMPLAINING OF THE SAME ISSUE WITH THEIR 2003 THROUGH 2006 MURANOS WITH RELATIVELY LOW MILEAGE FAILURES OF THIS PARTICULAR PART. *TR
Jul 08, 2008
FAILURE OF DRIVER SIDE SUN VISOR. SUDDENLY FALLS CAUSING A SAFETY ISSUE. DEALER REPLACED ONCE AND SECOND VISOR ALSO FAILED. *TR
May 13, 2008
EXTERIOR LIGHTING
2 complaints
2004 NISSAN MURANO PROBLEMS WITH FORCED ENTRY PROTECTION.***NO ANSWER REQUIRED***. *MR THE LEFT XENON HEADLIGHT ON THE CONSUMERS VEHICLE WAS STOLEN. THE CONSUMER BELIEVED THE EASY ENTRANCE WAS A DEFECT. *JB
Apr 04, 2005
WHEN YOU ACTIVATE THE HIGH BEAMS BY PRESSING THE LIGHTS STALK TOWARD THE DASH, THE SWITCH FOR TURNING THE LIGHTS ON AND OFF MOVE AND YOUR HEADLIGHTS GO OUT. IT HAS HAPPENED TO MYSELF AND MY WIFE 20 TIMES IN THE PAST YEAR AND WE HAVE ALMOST HAD ACCIDENTS BECAUSE WE CAN NOT SEE NOR CAN ONCOMING CARS SEE US. IT IS A DESIGN FLAW IN THAT THE HEADLIGHT SWITCH MOVES TOO EASILY. *JB
Mar 03, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
2 complaints
ALTERNATOR FAILURE ON 2004 NISSAN MURANO WITH 4026 MILES ON IT. 1. FAULTY START, BRAKE LIGHT AND BATTERY LIGHT CAME ON. 2. CAR COMPLETELY LOST ACCELERATION THEN POWER. 3. TOWED TO NEAREST NISSAN DEALERSHIP- NEW ALTERNATOR INSTALLED- REPAIRED AT NO COST TO CUSTOMER. *NM
Jan 21, 2005
ON THE EVENING OF AUG 4, 2004, I WAS DRIVING HOME, NOTICED THAT THE BATTERY AND BRAKE LIGHT WERE ILLUMINATED ON MY NEW (6500 MILES) NISSAN MURANO. I PLANNED TO TAKE IT TO THE LOCAL DEALER THE NEXT DAY, AS SOON AS I COMPLETED TWO UNCHANGEABLE APPOINTMENTS. AS I STARTED TO LEAVE THE PARKING LOT ON THE SECOND APPOINTMENT, THE VEHICLE WOULD NOT ACCELERATE. I CALLED THE DEALER AND MY HUSBAND, WHO CAME TO GET ME. THE VEHICLE HAD TO BE TOWED. DIAGNOSIS: FAILED ALTERNATOR. NEEDLESS TO SAY, I WAS NOT HAPPY. THEY HAD TO ORDER THE PART, AND THE REPAIR WAS FINISHED ON THE FOLLOWING TUESDAY, AUG 10. THE SERVICE MANAGER SAID HE HAD PREVIOUSLY HAD 4 OR SO FAILED ALTERNATORS, AND DIDN'T UNDERSTAND WHY NISSAN HAD NOT RECALLED THE VEHICLES. THE REPAIR HAS BEEN FINE, THE DEALERSHIP LOANED ME A VEHICLE, EVEN THOUGH I BOUGHT IT OUT OF TOWN. THEN I STARTED TO CHECK THE INTERNET, AND FOUND THAT THERE ARE A LOT OF ALTERNATOR FAILURES. I AM THANKFUL THAT MINE HAPPED IN A LOCAL PARKING LOT INSTEAD OF ON THE ROAD. *AK
Aug 19, 2004
SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Braking locked looses power then accelerates smell like gas is leaking
Jul 18, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
Alternator went out this is the third one. I looked up the recalls on my car and there happened to be one on the alternator and I’ve reached out to Nissan dealership of Bakersfield and havnt received a response
Dec 22, 2021
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
MY VEHICLE HAS BEEN NAMED IN 4 RECALLS BUT MY VIN NUMBER ISN'T INCLUDED IN ANY OF THEM WHEN I TAKE IT INTO THE NISSAN DEALERSHIP EVEN THOUGH EVERY RECALL THAT HAS BEEN REPORTED IS WHAT HAS BEEN EITHER A RECURRING ISSUE WITH MY VEHICLE OR SOMETHING THAT HAS BEEN STARTING TO SHOW SOME SYMPTOMS.
Apr 19, 2021
STEERING,ENGINE
1 complaint
WHETHER I'M DRIVING 70 MPH ON THE INTERSTATE OR 20 DOWN THE STREET THE CAR WILL RANDOMLY SHUT OFF AND COME TO A COMPLETE STOP AND MAKE WHINING NOISE UNTIL IT COMES TO A COMPLETE STOP. I HAVE TO SHUT THE CAR OFF AND TURN IT BACK ON
Sep 15, 2020
ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
THE VEHICLE KEEPS DYING WHEN I PUT IT IN DRIVE, IT AUTOMATICALLY DYES OUT. I HAVE THE ALERTNATOR REPLACE AND IT KEEPS DYING OUT. I ALREADY SPEND CLOSE TO 487.00 FOR THE PEICE, GETTING IT TOWED TO THE SHOP AND GETTING IT FIX. THE ALTERNATOR STILL DIES OUT.
Jul 09, 2020
SUSPENSION,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY 2004 NISSAN MURANO JERKS TO THE LEFT SIDE AS YOU GIVE IT GAS AND DRIVING. IT JUST JERKS ON IT'S OWN AND HEADS IN THE DIRECTION OF ANYTHING OR OBJECT THAT'S ON THE PASSENGER SIDE. I HAD A BROKEN MOTOR MOUNT AND TOLD THAT WAS ALL IT WAS AND BY REPLACING IT THAT IT WOULD STOP DOING THE JERKING. I CHANGED THE MOTOR MOUNT, WHICH NEEDED REPLACED ANYWAY, BUT IT DIDN'T CORRECT THE PROBLEM. THIS IS VERY DANGEROUS AS IT CAN PUT YOU INTO ANOTHER CAR, DITCH, TREE, ETC.. I'VE SENT THIS PROBLEM IN BEFORE AND I'VE HAD NO RESPONSE. THIS ISSUE NEEDS TO BE ADDRESSED!!! I HAVE 2 SMALL CHILDREN IN MY CAR ALOT OF THE TIME AND IT'S TOO DANGEROUS TO EVEN PUT THEIR LIVES, MY LIFE, AND OTHER CARS IN THE WAY OF THIS HAZARD. I COULD KILL MULTIPLE INNOCENT PEOPLE BY DRIVING MY CAR. I PURCHASED THIS CAR USED ABOUT A YEAR AGO AND THE PROBLEM HAS ONLY GOTTEN WORSE. I'VE CHECKED FOR RECALLS AND THERE'S NOT A RECALL FOR THIS PREVIOUS CAUSE. IT DOES IT ALL THE TIME ON ANY ROAD. CAN YOU PLEASE LOOK INTO THIS SITUATION FOR ME? IT HAS DONE THIS SINCE I PURCHASED THE CAR
Jul 08, 2020
SUSPENSION,UNKNOWN OR OTHER
1 complaint
MY WIFE WAS LEAVING THE HOUSE I WAS IN THE DRIVEWAY WHEN SHE LEFT . I NOTICED THE RIGHT REAR TIRE WAS TOE OUT THOUGHT IT WAS JUST ME . WHEN SHE RETURNED IT WAS TOE OUT ON RIGHT SIDE AND TOE IN ON LEFT SIDE. PULLED RIGHT REAR TIRE OFF UPON FURTHER EXAMINATION FOUND THE SUB FRAME TO BE ROTTED THRU AT THE LATTERAL ARMS. I HAD TO CLEAN AREA AS BEST AS POSSIBLE TO WELD A SMALL STEEL PLATE TO IT SO MY WIFE COULD STILL GO TO WORK ,GOOD THING WE A FEW MILES AWAY SO SHE DROVE ON CITY STREETS TO STAY OFF HIGHWAY DUE TO SPEEDS.NOW THE CAR SITS IN THE BACK YARD,REMOVED PLATES CAR IS USELESS FOR SCRAP AND TO MUCH TO PAY FOR REPAIRS.WAITING TO SEE IF NISSAN IS GOING TO MAKE RIGHT WITH THIS ISSUE, TO ISSUE A RECALL. THAT WAY AFTER THE RECALL I CAN RE-REGISTER THE VEHICLE.
Jun 21, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
REPLACED ALTERNATOR AND BATTERY CAR DRIVES SHORT DISTANCE AND JUST STOPS ACCELERATING AND THAN WON'T START BACK UP UNLESS JUMPED. WILL NOT DRIVE A MILE WITHOUT GOING LIMP AND NO ACCELERATION
Apr 24, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
MY CAR DOESN'T HAVE AUTOMATIC DOOR LOCKS, FOR 3 TIMES NOW MY DOORS HAVE LOCKED WHILE RUNNING AND THE DOORS WERE CLOSED. MY CAR LOCKED MY GRANDSON, WHICH IS 6 YEARS OLD IN, AND THE LAST TIME WAS YESTERDAY ON 10/09/2019. MY HUSBAND HAD TO BREAK THE WINDOW TO GET IN THE CAR. THIS IS A SERIOUS HAZARD. MY DOORS AREN'T SUPPOSE TO BE LOCKING THEMSELVES. I NEED ANSWERS FOR THIS SITUATION
Nov 10, 2019
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
THE CAR WILL STUTTER AT RANDOM EVEN IF FILLED WITH A FULL TANK. SMELL OF BURNING AND CHECK ENGINE LIGHT COMES ON. CAR STARTS TO VIOLENTLY SHAKE. THIS IS HORRIBLE AS I DRIVE WITH MY TODDLER. I HAVE BEEN NOW READING THIS IS COMMON AND I'M LUCKY I HAVE NOT HAD AN ACCENT BY MY CAR STALLING
Mar 29, 2019
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
STALLS: THIS VEHICLE WAS RECALLED FOR STALLS AND THE PROBLEM NEVER WENT AWAY,(NOT SURE IF THE REPAIRS WAS REALLY DONE). THE STALLS ARE BECOMING WORSE!!!! PROBLEM: WHEN THE VEHICLE IS DRIVEN FOR MORE THAN 15 MINUTES AND IT COMES TO A COMPLETE STOP, (AT TRAFFIC LIGHT, IN CITY OR ANYWHERE) THE VEHICLE SPORADICLY STALL WHEN THE ACCELERATOR IS PRESSED. IF THE ROAD HAS A SLIGHT INCLINE THE STALL IS MORE EMINENT, SO THAT THE VEHICLE WON'T MOVE EVEN WHEN THE ACCELERATOR IS PRESSED TO THE FLOOR. THE ONLY TWO THINGS THAT REMEDY THE SITUATION IS: A) PLACE THE VEHICLE IN REVERSE [VERY DANGEROUS->CITY DRIVING], B) TURN THE ENGINE OFF THEN RESTART THE VEHICLE [ALSO VERY DANGEROUS]. THIS PROBLEM HAS BEEN ONGOING SINCE 2007 BUT IT IS GETTING WORSE.
Feb 06, 2019
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING AT ABOUT 30 MPH ON A CITY STREET AND ALL THE DASH LIGHTS CAME ON INCLUDING THE BRAKE LIGHT, CAR WOULD NOT ACCELERATE AND STEERING WHEEL LOCKED LIKE IT HAD NO POWER STEERING. PULLED OVER, PARKED, TURNED OFF CAR, WAITED A MINUTE. TURNED CAR BACK ON AND ALL DASH LIGHTS WERE OFF AGAIN. DROVE FOR A MILE TO SEE IF IT WOULD HAPPEN AGAIN AND IT DID NOT. WHAT THE HELL, @NISSAN? I HAD MY CHILDREN IN THE CAR. THAT'S NOT SAFE FOR A CAR TO JUST TURN OFF LIKE THAT.
Sep 22, 2018
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE OCCASIONALLY STALLS ON TAKE OFF. PROBLEM NEVER WENT AWAY AFTER FIRST RECALL.
Jul 31, 2017
WHEELS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 25 MPH, THE VEHICLE WOULD WOBBLE AND THE ENGINE SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.
Mar 13, 2017
STEERING,SUSPENSION,WHEELS
1 complaint
COIL SPRING ON RIGHT FRONT STRUT SPLIT AND DUG INTO TIRE CAUSING THE TIRE TO BLOW-OUT WHILE DRIVING. *TR
Feb 01, 2017
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
ON BUSY FAST CALIFORNIA FREEWAY WHEN TRAFFIC SLOWED, SO DID I, THEN I WENT TO SPEED UP TO KEEP UP WITH TRAFFIC AND MY CAR WOULD NOT MOVE. I WAS PRESSING ACCELERATOR AND MY CAR LITERALLY WAS NOT MOVING! MY CHECK SERVICE ENGINE LIGHT CAME ON (NO WARNING, JUST NOW) I WAS SO SCARED! I PUT MY HAZARDS ON, AND I HAD TO DRIVE A FEW MILES GOING 25 MPH, AND MAKING MY WAY ACROSS LANES TO GET OFF THE FREEWAY TO SAFETY. ONCE OFF FREEWAY I PULLED OVER AND TURNED CAR OFF. WHEN ASSISTANCE ARRIVED MY NISSAN MURANO STARTED FINE AND APPEARED OK. I DROVE TO HOTEL AND AS I WAS IN THE MIDDLE OF A BUSY INTERSECTION MAKING A LEFT TURN, I PRESSED THE ACCELERATOR AND MY CAR DID NOT MOVE! IT THEN STALLED AND BY NOW THE LIGHT TURNED RED AND I WAS SITTING IN THE MIDDLE OF THE INTERSECTION! I STARTED MY CAR AND IT ZOOMED PRETTY QUICK. PROBLEM IS, I CANNOT DRIVE A CAR I CANNOT TRUST. THIS IS A DEATH TRAP WAITING TO HAPPEN. I NOTICED SO MANY OTHERS HAVE EXPERIENCED THIS, SO I WONDER WHY THIS VEHICLE WAS NEVER RECALLED FOR THIS?? I HAVE MAINTAINED MY MURANO VERY GOOD, I HAVE ALWAYS BACKED AND BELIEVED IN NISSAN- NOW I WONDER. ON XMA EVE IT DID THIS, AS I WENT TO PROCEED ON A GREEN LIGHT. IT WAS NIGHT, RAINING, WINDY AND MY CAR FINALLY DIED. I PUT ON HAZARDS, BUT I WAS IN DANGEROUS LOCATION- IN MIDDLE OF ROAD. I GOT OUT OF MY CAR AND WAITED FOR HELP. *TR
Dec 28, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I'D LIKE TO START BY SAYING THIS IS MY 3RD OR 4TH COMPLAINT PERTAINING TO THE SAME ISSUE AND I HAVE YET TO GET A RESPONSE. CUSTOMERS HAVE THE OPTION TO LIST THEIR COMPLAINTS, HOWEVER, I BELIEVE THIS IS A SERIOUS MATTER NOT TO MENTION SAFETY ISSUE. THERE'S NO RHYME OR REASON THIS MATTER SHOULD BE OVER LOOKED BY NO MEANS. ONCE AGAIN AS I AM DRIVING WITH MY KIDS THIS IS MY BIGGEST CONCERN WITH NISSAN, TRAFFIC IS FLOWING BUT HAVE STOP AND GO MOMENTS, SO AS I WAS AT A STOP MOMENT, THEN PROCEEDED TO GO, I PRESSED ON THE ACCELERATOR AS I NORMALLY DO, PRESSED ALL THE WAY DOWN, NOTHING, I REPEAT NOTHING HAPPENED MY CAR DIDN'T MOVE AT ALL, INSTEAD IT LOSS POWER, THE RPMS INCREASED THAT'S ABOUT ALL. MIND YOU I'M ON THE EXPRESSWAY I-55 WITH MAJORITY OF THE VEHICLES ARE SEMI-TRUCKS THIS IS VERY FRIGHTENING, NOT KNOWING WHEN THIS WILL OCCUR. ME AND MY KIDS LIFE ARE AT STAKE EACH AND EVERY TIME WE'RE IN THIS VEHICLE. NO ONE HAS REACHED OUT TO ME AND OTHER FAMILY'S I'M SURE, WHY? I DON'T KNOW. THIS IS A SAFETY ISSUE, NO INDICATION THAT LOSS OF POWER IS ABOUT TO HAPPEN, AND OR WILL HAPPEN. I SAVED UP AND SPENT MY HARD EARNED MONEY BUYING THIS VEHICLE BECAUSE I HEARD THAT THE NISSAN NAME/BRAND WAS GOOD, RELIABLE, ETC. NOT SURE IF I BELIEVE THAT NOW AFTER THE MANY ISSUES AND CONCERNS I HAVE WITH MY NISSAN MURANO. HOW LONG DOES IT TAKE TO MAKE A DECISION THAT OBVIOUSLY THERE NEED TO BE A RECALL ON THE POWERTRAIN DUE TO CVT FAILURE. I'M VERY DISAPPOINTED IN THE DECISION I MADE TO PURCHASE THIS VEHICLE. IN ADDITION, TO THAT I DISAPPOINTED IN THE LACK OF CONCERN FROM THE MAKER OF THIS VEHICLE. I'M HOPING THAT THIS MATTER GETS RESOLVED SOON BEFORE LIVES ARE LOST. NO FATALITIES SHOULD COME OF THIS IF THE ISSUE IS ADDRESSED NOW.
Aug 03, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE DRIVING IN RUSH HOUR TRAFFIC MIND U A BIG TRUCK WAS BEHIND ME TRAFFIC IS STOP AND GO, AS I PRESS DOWN ON THE ACCELERATOR THERE WAS NO MOVEMENT FROM MY VEHICLE, LIKE IT LOSS POWER, I THOUGH MAYBE THE GEAR WAS CHANGED, BUT THEN IT DAWNED ON ME THAT THIS HAS HAPPENED TO ME NOT ONCE OR TWICE, BUT IT'S BEGINNING TO HAPPEN MORE FREQUENTLY THIS IS NOT NORMAL. I CONFIRMED THAT THE GEAR WAS STILL IN DRIVE, AS I PRESSED DOWN ON THE ACCELERATOR MY VEHICLE JERKED AS IT PROCEEDED TO TAKE OFF (AS IF IT WAS IN TURBO BOOST), I COULD HAVE HIT SOMEONE ELSE'S CAR (GOOD THING I DIDN'T). THIS IS A VERY SERIOUS MATTER MANY, MANY LIVES ARE AT STAKE. I'M DISAPPOINTED THAT THIS MATTER HAVE NOT RAISED CORPORATE EYES AT NISSAN . THE REASON FOR THIS PAGE IS FOR CONSUMERS TO REPORT COMPLAINTS BUT IT SEEMS AS IF I'M NOT GETTING THE ANSWERING THAT'S NEEDED TO FIX THIS SERIOUS ISSUE AND NOR ARE THE OTHER OWNERS WHO HAVE LISTED THEIR COMPLAINTS. THIS ISSUE SHOULD NOT BE ADDRESSED AFTER PEOPLE HAVE LOST THEIR LIVES BY HAVING/CAUSING ACCIDENTS DUE TO LOSS OF POWER. THIS IS SCARY FOR MYSELF AND MY FAMILY. I GET NERVOUS WHEN DRIVING ON THE HIGHWAY AND OR THE EXPRESSWAY NOT KNOWING WHEN THIS FAULTY POWER TRAIN ISSUE WILL HAPPEN. GOOD THING THAT BIG TRUCK DIDN'T RUN INTO THE BACK OF ME THAT WOULD HAVE BEEN DEADLY. NO ONE SHOULD HAVE TO JEOPARDIZE THEIR LIVES AND OTHERS. NISSAN SHOULD CORRECT THIS PROBLEM IMMEDIATELY. HOW AND WHEN IS IT DETERMINED ON WHAT COMPLAINT GET ADDRESSED. DISAPPOINTED CUSTOMER. ALSO, THE ACTUATORS ON MY PASSENGER SIDE BOTH FRONT AND BACK DOES NOT WORK THEY HAVE TO BE LOCKED MANUALLY ALONG WITH THE HATCH IT DOESN'T SEEM TO LOCK EITHER. THE ACTUATORS SHOULD NOT GO OUT AND SHOULD BE REPLACED.
Jun 22, 2016
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STARTED TO LOOSE POWER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT DID NOT RESPOND. THE STEERING ABILITY BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS POWERED OFF AND RESTARTED AND THE VEHICLE RESUMED TO NORMAL. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL RELATED TO THE FAILURE IN 2005. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED EIGHTEEN TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Apr 27, 2016
AIR BAGS,SEAT BELTS,STRUCTURE
1 complaint
EXITING A HIGHWAY AND TAKING RAMP TO ENTER AN AVENUE, DRIVER LOST CONTROL OF THE CAR TURNING RIGHT AT INTERSECTION. FRONT LEFT TIRE HIT THE CURVE SIDE AND CAR ROLLED OVER 2 FULL ROLLS. DRIVER AND PASSENGER HAD SEAT BELLS ON. CAR BODY TOOK STRONG HITS ON BOTH SIDES, POSTS BETWEEN SIDE WINDOWSROOF, WINDSHIELD FRAME, HOOD. SEAT BELLS NEVER LOCKED DOWN DURING ROLL OVER AND NONE OF THE AIRBAGS DEPLOYED. DRIVER AND PASSENGER HAD HEAD, KNEES AND BACK INJURIES. IT WOULD BE EXPECTED THE SEAT BELLS TO LOCK DOWN AND AT LEAST THE SIDE AIRBAGS TO DEPLOYED. PICTURES AVAILABLE AT YOUR REQUEST.
Feb 08, 2016
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
THE SUN VISOR DOESN'T STAY UP AND FALLS DOWN, BLOCKING MY VISION (AN OBVIOUS DANGER). THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE 2004 MURANO YET NISSAN WILL NOT COVER A FIX.
Aug 04, 2015
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THE DATE ON THIS FORM COULD HAVE BEEN THE FIRST DATE NOT REALLY SURE, THE MOST RECENT WAS ONE OF THE FRIGHTENING TIMES THE VEHICLE STOPPED RIGHT IN THE MIDDLE OF THE STREET ABOUT (4) FOUR TIMES. THIS WAS TRAUMATIZING WE COULD HAVE BEEN HIT BY SEVERAL VEHICLES. THE VEHICLE STARTED JERKING THEN ALL OF A SUDDEN STOPPED RIGHT IN THE MIDDLE OF THE STREET. ONE TIME REPORTED TO NHTSA, WE WERE IN THE VEHICLE DRIVING ALONG AND ALL OF A SUDDEN WITHOUT A WARNING THE VEHICLE STOPPED. NO JERKING , NO WARNING LIGHT, NOTHING. THE VEHICLE SHUT OFF WE WERE IN DANGER AND MY GRAND DAUGHTER WAS IN THE VEHICLE WITH US SHE WAS VERY SCARED THIS WAS TRAUMATIZING FOR US ALL. IF THIS IS NOT ALL ALREADY THIS SHOULD BE ON THE RECALL LIST. IF THIS IS NOT SOMETHING THAT CAN BE REPAIRED, OR REPLACED. AT THE COST AND EXPENSE OF THE MAKER OR NHTSA I FEEL MY VEHICLE SHOULD BE REPLACED. *TR
Jun 25, 2015
STEERING,VEHICLE SPEED CONTROL
1 complaint
THE STEERING BECAME EXTREMELY HARD ALL OF A SUDDEN DURING DRIVING. AND EVER SINCE THE PROBLEM PERSISTED, IT WAS VERY DIFFICULT (ALMOST IMPOSSIBLE) TO MAKE A BIG TURN, ON EITHER SIDE. THIS HAPPENED DURING PARKING, WHEN THE CAR WAS SPEEDING UP OR SLOWING DOWN (10 TO 30 MPH) AND ALSO ON HIGHWAY (UP TO 65 MPH). FORTUNATELY NO ACCIDENT HAPPENED BUT IT IS BELIEVED THE CAR IS NOT DRIVABLE UNDER SUCH CONDITION.
May 09, 2015
STEERING,SUSPENSION,STRUCTURE,WHEELS
1 complaint
THE REAR SUB FRAME BROKE IN TWO PIECES, WHILE MAKING A RIGHT-HAND TURN, CAUSING LOSS OF CONTROL OF THE VEHICLE. *TR
Apr 24, 2015
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THREE MONTHS LATER, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBERS: 05V319000 (ELECTRICAL SYSTEM) AND 09V169000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 98,000.
Apr 03, 2015
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I PURCHASED VEHICLE 2/9/2015 SINCE THAN I HAVE TAKEN TO GET 2 TOTAL VEHICLE INSPECTIONS. BOTH INSPECTIONS I HAVE BEEN GIVEN TWO DIFFERENT ESTIMATED PROBLEMS. WHEN AT A COMPLETE STOP AND TRYING TO TAKE OFF VEHICLE WILL NOT GO, AFTER ABOUT 15 TO 20 SECONDS IT WILL TAKE OFF AT A RAPID SPEED WHICH SCARES ME TO THE POINT WHERE I AM GLAD IT DOESN'T HAPPEN ON EXPRESSWAY I KNOW ME AND MY 8 YR OLD WOULD BE INJURED. I HAVE BEEN TOLD IT COULD BE THE TRANSMISSION AND/OR THE TRANS CASE BOTH I HAVE LOOKED UP AND OMG MORE COMPLAINTS THAN ANY VEHICLE I HAVE EVER OWNED. SECOND ISSUE IS, WHEN TURNING A CORNER LEFT OR RIGHT IT HESITATES LIKE IT DOESN'T WANT TO GO, I HAVE BEEN TOLD ITS THE TRANS CASE. IF NISSAN KNOWS THERE ARE ISSUES WITH THE CVT WHY HAVEN'T THEY DONE A RECALL, ESPECIALLY BEFORE SOMEONE DIES WITH THE DELAYED HESITATION. I JUST SPENT $6,000 ON THE VEHICLE BECAUSE I WAS TOLD GO FOREIGN YOU WON'T BE UNHAPPY, AND HERE I AM BEING TOLD I NEED TO SPENT ANOTHER $6,000 TO REPAIR AN ISSUE THAT'S HAS SO MANY COMPLAINTS. *TR
Mar 10, 2015
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
I BOUGHT THE 2004 MURANO IN DECEMBER OF 2013. FROM DAY ONE PROBLEMS WITH SHAKING WHILE DRIVING. IT HAS BEEN IN THE SHOP 12 TIMES SINCE THEN. IT HAD TRANSMISSION FAILURE TWICE NOW. FIRST TIME THEY FOUND METAL DEBRIS IN THERE. THE SECOND TIME WAS JUST OVER THE WARRANTY FROM FIRST TIME BY A FEW HUNDRED MILES! RIGHT AFTER THAT THE RIGHT BACK BRAKE CALIPER WAS BINDING SO THAT WAS REPLACED. SO FAR THEY HAVE PUT ON NEW TIRES, A FEW WEEKS AFTER THAT THEY BALANCED THEM THINKING THAT WAS THE PROBLEM. HAD TO REPLACE AXLE SHAFT CARRIER BEARING, I SHOULD HAVE GOTTEN RID OF IT AFTER THE FIRST TRANSMISSION FAILURE!!! *TR
Jan 16, 2015
ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
TRUNK HATCH IS LOCKED AND WILL NOT OPEN. DOORS DO NOT ALWAYS LOCK WHEN LOCK BUTTON IS PUSHED. *TR
Sep 24, 2014
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
THERE ARE THREE WAYS TO LOCK AND UNLOCK THE DOORS; USING THE REMOTE, USING THE KEY AND USING THE INTERIOR LOCKS. THE REMOTE DOES NOT LOCK NOR UNLOCK THE DRIVER'S NOR THE FRONT PASSENGER DOORS. THE KEY, WHICH CAN ONLY BE USED IN THE DRIVER'S DOOR LOCK, WILL LOCK AND UNLOCK ALL DOORS EXCEPT THE FRONT PASSENGER SIDE DOOR. THE INTERIOR LOCKING MECHANISM LOCATED ON THE DRIVERS DOOR WILL NOT UNLOCK NOR LOCK THE FRONT DRIVER'S NOR THE PASSENGER SIDE DOORS. AT THIS TIME THE ONLY WAY TO UNLOCK THE DRIVER'S AND THE FRONT PASSENGER SIDE DOORS IS TO REACH OVER AND USE THE INTERIOR HANDLE. ONCE THE FRONT DOORS ARE UNLOCKED THE ONLY WAY TO LOCK THEM IS TO MANUALLY MOVE THE LOCKING SWITCH TO THE LOCKED POSITION. THIS PROBLEM SEEMS TO HAVE AFFECTED HUNDREDS IF NOT THOUSANDS OF NISSAN MURANO'S THE INABILITY TO LOCK AND UNLOCK THE FRONT DOORS IS CRITICAL TO THE SAFETY OF THE VEHICLE'S OCCUPANTS. THE DRIVER CANNOT LOCK THE FRONT DOORS, WHICH IS PARAMOUNT WHEN A CHILD IS RIDING IN THE CAR. NOT LOCKING THE DOORS CAN BE CRITICAL IN THE EVENT OF A MOTOR VEHICLE ACCIDENT. IT IS A WELL KNOWN FACT THAT THE SAFEST PLACE TO BE IN THE EVENT OF AN ACCIDENT IS IN THE CAR AND THE INABILITY OF THE DRIVER TO INSURE THAT ALL DOORS ARE LOCKED IS CRITICAL TO EVERYONE'S SAFETY. HAVING AN UNLOCKED DOOR OPEN IN A CRASH INCREASES THE PROBABILITY THAT AN OCCUPANT WILL BE EJECTED FROM A CAR THEREBY INCREASING INJURIES AND THE PROBABILITY OF DEATH; NOT KNOWING THAT ALL DOORS ARE LOCKED RESULTS IN UNNECESSARY RISK. *TR
Aug 10, 2014
POWER TRAIN,STRUCTURE
1 complaint
I WAS DRIVING ON MY WAY TO A NEAR HIGHWAY WITH MY TWO CHILDREN, AND I HEARD A SMALL KNOCKING NOISE. I SLOWED DOWN TO A NEAR PARKING LOT, BECAUSE I THOUGHT IT WAS AN ENGINE COVER THAT WAS LOOSE, BUT THE VEHICLE CAME TO AN ABRUPT STOP. WHEN I HAD IT TOWED, AFTER MOTHERS DAY WEEKEND, I WAS TOLD THAT THE PROBLEM WAS THE TRANSFER CASE. NISSAN OFFERS A WARRANTY FOR THE CVT TRANSMISSION (DUE TO KNOWN FAILURES WITH IT) THAT COVERS 10 YEARS 120,000 MILES, BUT DOES NOT INCLUDE THE TRANSFER CASE (WHICH IS ANOTHER KNOWN PROBLEM WITH THE 03 04 MURANO MODELS). IT COST $3,178 TO FIX THE PROBLEM AT THE NISSAN DEALERSHIP (WHICH I HAD DONE). WHEN LOOKING FOR THIS PART THERE IS A VAST INCREASE IN PRICE BETWEEN THE 03 04 MODEL IN COMPARISON TO ANY OTHER MODEL, BECAUSE THERE IS SUCH A HIGHER DEMAND FOR THIS PARTICULAR PART (WHICH INDICATES THAT THIS IS A FREQUENT PROBLEM WITH THESE MODELS). I WAS TOLD AT THE DEALERSHIP THAT THE SEALS FROM THE TRANSMISSION WERE LEAKING, HENCE WHY IT BROKE. THE PROBLEM IS, THAT I WAS AT THAT SAME DEALERSHIP NOT TOO LONG BEFORE DUE TO AN ALTERNATOR PROBLEM, AND THEY GAVE ME A LIST OF PROBLEMS WITH THE VEHICLE WHICH INCLUDED: THE BELT, THE BELT TENSIONER, ALTERNATOR, WHEEL BEARING, AND REAR BRAKES, BUT NEVER MENTIONED LEAKING SEALS ON THE TRANSFER CASE. THERE ARE WAY TOO MANY FACTORS INDICATING THAT THERE WAS A MANUFACTURING/ENGINEERING PROBLEM WITH THE TRANSFER CASE ON THESE TWO MODELS THAT WAS FIXED ON LATER MODELS. I DO NOT FEEL SAFE DRIVING VEHICLE. I ASKED NISSAN TO REPURCHASE THE VEHICLE OR GIVE ME SOME SORT OF SOLUTION TO THIS PROBLEM, BECAUSE I DO NOT FEEL SAFE DRIVING IT AFTER THE LAST EXPERIENCE WITH IT, AND THEY DECLINED. HAD THIS FAILURE OCCURRED AT THE HIGHWAY IT COULD HAVE BEEN FATAL. ON TOP OF THAT THE NISSAN DEALERSHIP RETURNED MY VEHICLE, AFTER A $3,178 FIX, WITH A CRACKED WINDSHIELD AND WILL NOT RESPOND FOR IT. UNBELIEVABLE. *TR
Jun 24, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
I PURCHASED MY SUV NEW IN 2004 I HAVE FOLLOWED ALL REQUIRED DEALER MAINTENANCE. LAST YEAR THE SUV BEGAN TO SEEK TO STALL OR IGNORE THE ACCELERATOR. IF I PRESSED THE GAS TO THE FLOOR THE SUV WOULD NOT MOVE, THEN SUDDENLY IT WOULD TAKE OFF. IT SEEMS TO HAVE THIS ISSUE RANDOMLY AND EVEN SEEMS TO STALL AS I MAKE LEFT TURNS ACROSS TRAFFIC LANES. TODAY WAS SCARY, I NEED MY VEHICLE TO GET TO WORK, BUT I'M AFRAID TO DRIVE IT. THERE ARE HUNDREDS OF CONSUMER ISSUES ON LINE ALL WITH THE SAME ISSUE. NISSAN EXTENDED WARRANTIES FOR THIS ISSUE BUT NEVER NOTIFIED MOST OF US. LIKE TOYOTA WILL THERE HAVE TO BE FATALITIES IN ORDER FOR YOUR AGENCY TO FORCE A RECALL AND HOLD THEM ACCOUNTABLE? CLEARLY NISSAN KNEW THE CVT TRANSMISSIONS WERE FAULTY, ARE FAULTY. I DON,T EXPECT A RESPONSE BUT SOMETHING NEEDS TO BE DONE. PROTECT US. *TR
Jun 12, 2014
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
RATTLING NOISE OCCURRED COUPLE MONTHS AGO THEN HEARD WINDING NOISE DURING SLOW SPEEDS. YESTERDAY, THERE WAS LOUD CLANKING NOISE AT 25MPH AND THE CAR STOPPED. *TR
Jun 08, 2014
STEERING,FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
THE FIRST TIME THAT THIS ISSUE HAPPENED I WAS DRIVING DOWN A MOUNTAIN WITH LOTS OF CURVES WHEN THE CAR LOST POWER. I WOULD PRESS ON THE GAS PEDAL BUT THE CAR WOULD NOT RESPOND AS I STARTED TO HEAD INTO A CURVE ALL THE LIGHTS IN MY CENTER CONSOLE CAME ON AND THE CAR SHUT ITSELF OFF. I QUICKLY PROCEEDED TO PUT THE CAR IN NEUTRAL WITH ONE HAND AND WITH THE OTHER ON THE STEERING WHEEL DRIVING THE VEHICLE AS I WAS GOING AROUND A SHARP CURVE. I WAS ABLE TO START IT UP AGAIN BUT THIS WAS IN MY OPINION VERY DANGEROUS. I TOOK IT TO THE NISSAN DEALERSHIP AND THEY COULD NOT FIGURE OUT WHAT THE ISSUE. SOME MONTHS LATER I WAS DRIVING AROUND TOWN AND MY MURANO WOULD NOT MOVE EVEN THOUGH I WAS PRESSING THE GAS PEDAL ALL THE WAY TO THE FLOOR I PULLED OVER TO INSPECT THE ENGINE COMPARTMENT TO SEE IF I COULD FINED THE PROBLEM. FINALLY AFTER ABOUT 45 MIN. IT REGAINED THE ABILITY TO MOVE AGAIN. I HAVE TAKEN IT TO DIFFERENT MECHANICS BUT THEY HAVE NOT BEEN ABLE TO GET A CODE FOR THIS PROBLEM AND ALL I KEEP HEARING FROM THEM IS TO CONTINUE TO DRIVE IT UNTIL IT GETS WORSE. AS I HAVE STATED BEFORE I FIND THIS ISSUE TO BE VERY DANGEROUS AND THAT IS WHY I SEND NISSAN AN EMAIL TO LET THEM KNOW ABOUT MY DISSATISFACTION WITH THEIR PRODUCT AND TO LET THEM KNOW THAT I WILL NEVER AGAIN PURCHASE ANOTHER NISSAN PRODUCT. *TR
Jun 01, 2014
ELECTRICAL SYSTEM,SEATS
1 complaint
THE DRIVER'S SEAT ADJUSTMENTS ARE NO LONGER WORKING. IT APPEARS THE TRACK ON THE LEFT OF THE DRIVER'S SIDE SEAT IS STUCK THEREFORE THE SEAT IS STUCK IN A SLIGHT SIDEWAYS POSITION. *TR
May 25, 2014
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
TRANSMISSION FAILS IN TRAFFIC. CANNOT ACCELERATE. THIS IS A SAFETY HAZARD WHERE LIVES ARE BEING PUT AT RISK. *TR
Mar 19, 2014
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
AT 90,000MI NEEDED MOTOR MOUNTS, CONTROL ARMS, AND FRONT END IS STILL NOTHING TO WRITE HOME ABOUT. IT WON'T TAKE GAS AND IT BUCKS. *TR
Mar 18, 2014
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
THE HEATER CORE IS CAUSING A PROBLEM WITH THE WINDSHIELD. NO ONE SELLS THE REPLACMENT PART BUT THE DEALER. *TR
Jan 10, 2014
POWER TRAIN,SEATS,UNKNOWN OR OTHER
1 complaint
THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. ALSO VEHICLE LOSES ACCELERATION POWER WHEN COMING OUT OF A COMPLETE STOP. *TR
Aug 01, 2013
POWER TRAIN,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
MY WIFE WAS DRIVING AND, SUDDENLY THE CAR SLOW DOWN BY ITSELF IN THE RESIDENCE AREA. SHE MANAGED TO MOVE THE CAR OUT OF THE ROAD. *TR
Jul 24, 2013
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
NISSAN MURANO 96" BEGAN LEAKING ENGINE OIL, WENT IN TO FIX UNDER A NISSAN WARRANTY. LEAK WAS NOT FIXED AND THE POWER STEERING BEGAN TO LEAK. SERVICE MANAGER AT DEALERSHIP, AUTOBARN NISSAN, DON MEKOOLA TOLD ME THESE ENGINES BEGIN LEAKING AT THIS POINT AND THE DEALERSHIP WOULD NOT EVEN OFFER ENOUGH ON A TRADE TO WHOLESALE THE MURANO. THAT TELLS YOU ALL YOU NEED TO KNOW. NISSAN USA WILL DO NOTHING AND THE DEALER WILL DO NOTHING. I HAD NO IDEA THE CAR WAS THIS BAD A SHAPE AND CONTINUED DRIVING IT. NOW I FOLLOW DON'S ADVICE AND TOP OFF BOTH ENGINE OIL AND POWER STEERING FLUID EVERY WEEK. NOT THE BEST ANSWER, BUT I HAVE NO CHOICE. *TR
Dec 25, 2012
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS ENGAGED BUT THE VEHICLE FAILED TO DECELERATE UNTIL AFTER THE CONTACT REPEATEDLY APPLIED THE BRAKES. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR BRAKE CALIPERS HAD SEIZED. THE VEHICLE REPAIRS CONSISTED OF THE REPLACEMENTS OF BOTH ROTORS, BRAKE PADS AND CALIPERS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Dec 18, 2012
STEERING,POWER TRAIN
1 complaint
THE DIFFERENTIAL/CVT TRANSFER CASE IS DEFECTIVE. WHICH REQUIRES YOU TO HAVE TO REPLACE THE AWD SYSTEM AT A COST OF $4-6000. IT ALSO CAUSE THE CAR TO HAVE STEERING PROBLEMS AS WELL. THIS ISSUE ALSO CAUSES THE VEHICLE TO BURN A SIGNIFICANT AMOUNT OF FUEL WHICH REQUIRE PREMIUM GAS.I HAVE READ NUMEROUS COMPLAINTS ON THE WEB ABOUT THE SAME PROBLEMS OTHER PEOPLE ARE HAVING. THIS CAUSES UNNECESSARY FINANCIAL HARDSHIP AS MOST PEOPLE ARE STILL PAYING A CAR LOAN ON THIS VEHICLE. *TR
Jan 01, 2012
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
HAVE HAD A PROBLEM OF THE ACCELERATOR HESITATING FROM A COMPLETE STOP AND THEN SUDDENLY GOING FORWARD. WHEN PRESSING GAS PEDAL NOTHING WOULD HAPPEN WHEN ALMOST PRESSING ALL THE WAY AND THEN IT WOULD TAKE OFF. THIS HAPPENED FOR SEVERAL MILES AND THEN WENT BACK TO NORMAL. THIS HAPPENED AGAIN ON WED. DEC. 21, 2011. THE GAS PEDAL AGAIN WAS NOT RESPONDING WHEN PRESSED AND I COULD SENSE THAT THE RESPONSE OF THE GAS PEDAL TO THE SPEED OF VEHICLE WAS NOT WORKING PROPERLY. I TOOK TO NISSAN DEALER THE FIRST TIME AND THEY COULD NOT DETECT ANY PROBLEM AND GAVE ME NO REASON WHY THIS MIGHT BE HAPPENING. I FEEL THIS IS DANGEROUS TO THE OCCUPANTS OF THIS AUTO AND OTHERS ON THE ROAD SHOULD THE SPEED OF VEHICLE SUDDENLY CHANGE AND LOSS OF CONTROL OCCUR. *TR
Dec 27, 2011
STEERING,FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
MY 2004 NISSAN MURANO AWD SE FRONT DRIVER SEAT BROKE . I TOOK IT OUT AND PAID TO HAVE A GUY WELD IT . OTHERS HAVE TOLD ME THAT IT IS A COMMON MURANO PROBLEM . SOME SUGGESTED THAT IT IS ALREADY A NISSAN RECALL ISSUE BUT I CAN'T GET ANY INFO TO PROVE IT . IT STILL FLOPS AROUND . ALSO THE FRONT WHEEL BEARING WENT AT 75K MILES BUT THAT'S ANOTHER PROBLEM . THE DOORS LOCK AUTOMATICALLY IF YOU SLAM THE DOOR SOMETIMES . IMAGINE JUMPING OUT OF THE CAR TO PUT MAIL IN THE BOX AND WHEN YOU COME BACK IT'S LOCKED ? DEALER SAID HE FIXED IT ... HE DIDN'T . THE TAIL GATE BACK DOOR LATCH STICKS . ALSO THE METAL RIM OF THE GASOLINE FILLER NECK GOT RUSTY AND PITTED . CONSEQUENTLY THE GAS CAP DIDN'T SEAL PROPERLY AND THE CHECK ENGINE LIGHT CAME ON . THE DEALER WANTED 800 DOLLARS TO CHANGE THE FILLER NECK . I SANDED IT AND FIXED IT FOR NOTHING . *TR
Aug 11, 2010
ENGINE AND ENGINE COOLING,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
NISSAN RECALL FOR 2004 MURANO AIR INTAKE SYSTEM. *NJ THE CONSUMER'S CHILDREN WERE DRIVING THE VEHICLE. WHEN THEY PULLED OUT OF A BUSY PARKING LOT, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP AND THE NEXT DAY, THE CONSUMER WAS INFORMED THE TRANSMISSION HAD FAILED AND A NEW ONE WOULD COST $6,000. ALSO THE DOOR LATCHES AND HATCH WERE INOPERATIVE. THE CONSUMER BELIEVED THE FAILURE WAS THE RESULT OF THE RECALL.
Nov 24, 2009
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
MY MURANO SUDDENLY WOULD NOT ACCELERATE AND THE ABS AND BRAKE LIGHTS ILLUMINATED. THE SAME EXACT DESCRIPTION OF THE ORIGINAL RECALL FOR THE ALTERNATOR. I HAD TO TOW TO DEALER AND LUCKILY I STILL WAS UNDER EXTENDED WARRANTY SO IT WAS MOSTLY COVERED. CALLED NISSAN THIS MORNING AND THEY INFORMED ME THAT THE RECALL WAS ALREADY PERFORMED FOR MY VEHICLE IN SEPTEMBER OF 2006. OBVIOUSLY THEY DIDN'T LEARN FROM THEIR ORIGINAL MISTAKE. THEY SHOULD BE DOING REPAIR AGAIN FOR FREE AND PAYING FOR THE BATTERY THAT GOT FRIED IN THE PROCESS. *TR
Aug 03, 2009
FUEL SYSTEM, GASOLINE,AIR BAGS,SEAT BELTS,STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
I RAN OFF THE LEFT SIDE OF A MOUNTAIN ROAD HITTING A LARGE TREE WITH THE DRIVER'S DOOR, THEN CONTINUED DOWN THE HILL ANOTHER ~20 FEET SLAMMING INTO A BOULDER. WHEN I HIT THE TREE, THE DRIVER'S DOOR WINDOW BROKE AS WELL AS THE DRIVER'S SIDE REAR DOOR. THE DOOR WAS JAMMED SHUT. THE NISSAN WAS EQUIPPED WITH FRONT SIDE IMPACT AIRBAGS AND BOTH FRONT AND REAR HEAD PROTECTION AIRBAGS. NONE WERE DEPLOYED. WHEN I HIT THE BOULDER, THE FRONT PASSENGER AIRBAG DEPLOYED, BUT THE DRIVER'S FRONT AIRBAG FAILED TO DEPLOY. THE PRE-TENSIONER ON THE DRIVER'S SEATBELT DID NOT LATCH RESULTING IN ME HITTING MY UPPER CHEST AND LOWER JAW ON THE STEERING WHEEL SINCE THE AIRBAG DID NOT DEPLOY. THE FUEL CUT-OFF DEVICE ALSO FAILED TO ACTIVATE AND SHUT OFF THE ENGINE. AFTER ALMOST A MINUTE, I TURNED OFF THE ENGINE WITH THE KEY. I HAD BEEN KNOCKED UNCONSCIOUS FOR SEVERAL SECONDS. THE 2004 NISSAN MURANO SUSTAINED OVER $25,000 IN DAMAGE WHICH RESULTED IN IT BEING TOTALED BY MY INSURANCE COMPANY. THE AIRBAG LIGHT WOULD ILLUMINATE BRIEFLY WHEN STARTING THE CAR PRIOR TO THE ACCIDENT. SO THERE WAS NO INDICATION OF AN AIRBAG MALFUNCTION. THERE WAS SUBSTANTIAL DAMAGE TO THE DRIVER'S SIDE OF THE VEHICLE AS WELL AS THE FRONT AND UNDERCARRIAGE. MY INJURIES WERE LIMITED TO BRUISES TO MY CHEST AND LOWER JAW. THE ACCIDENT ALSO GREATLY AGGRAVATED A PRIOR INJURY TO MY UPPER BACK. WHEN I WENT TO GO REMOVE MY PERSONAL BELONGINGS FROM THE VEHICLE, I FOUND THAT THE JACK, MOUNTED IN THE REAR FLOOR HAD COME COMPLETELY OUT. *TR
May 03, 2008
FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
I PUT THE BACK TAILGATE UP IN MY 2004 NISSAN MURANO TO PUT MY GRANDDAUGHTERS' BELONGINGS IN TO TAKE THEM HOME. I WALKED TO THE BACK SEAT AREA TO PUT SOMETHING IN THE BACK SEAT, WHEN I HEARD A HUGE WHOOSHING SOUND AND SUDDENLY THE ENTIRE DOOR SLAMMED DOWN. LUCKILY I WASN'T NEAR IT OR I COULD HAVE BEEN KILLED. THE DOOR IS VERY HEAVY AND IT SLAMMED DOWN WITH QUITE A FORCE. THERE WAS A STRONG SMELL OF A VAPORIZED NATURE IN THE CAR. NOW THE DOOR IS VERY DIFFICULT TO OPEN AND REQUIRES BOTH HANDS TO DO SO. EVIDENTLY ONE OF THE HYDRAULIC STRUTS WENT OUT. THIS POSES A SIGNIFICANT DANGER TO ANYONE NEARBY. I HAVE CALLED THE DEALER AND AM TAKING IT IN TODAY. THEY WERE VERY NON-COMMITTAL ABOUT IT BEING SOMETHING THEY WOULD REPAIR WITHOUT COST. THEY DID SAY IT WAS A VERY RARE OCCURRENCE. I AM VERY CONCERNED ABOUT THIS INCIDENT AND WANT TO REPORT IT. IF OTHERS ARE NOT AWARE, THERE COULD BE A VERY SERIOUS ACCIDENT. I AM CONCERNED ABOUT MY OWN SAFETY AS WELL. *TR
Nov 26, 2007
LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
2004 NISSAN MURANO FRONT DOOR LOCKED WHEN CONSUMER OPENED IT. CUSTOMER STATED THAT THE DOOR STAYED LOCKED WHEN SHE OPENED THE DOOR AND REMAINED LOCKED UPON EXITING THE VEHICLE. *KB THE CONSUMER STATED ON A 95 DEGREE DAY, SHE HAD HER 5 MONTH OLD INFANT IN THE VEHICLE WHEN HER. HER INFANT STARTED TO CRY SO SHE PULLED INTO A PARKING LOT TO CALM HER DOWN WHILE EXITING THE VEHICLE TO RE-ENTER ON HER SON'S SIDE THE VEHICLE DOORS LOCKED AND WOULD NOT OPEN. THE CONSUMER STATED THAT SHE CALLED 911 AND THE FIRE DEPARTMENT OPENED THE VEHICLE BUT THE INFANT WAS CRYING HYSTERICALLY FOR 20 MINUTES AND LUCKILY THE CONSUMER HAD THE A/C BLOWING. THE CONSUMER STATED WOULD LIKE THE MANUFACTURER TO BE MADE AWARE OF THE DANGEROUS SITUATION AND TO BE REIMBURSED FOR THE FIXING THE LIFE THREATENING DEFECT. THE DEALER STATED A/C BELT WAS FRAYING. *TR
Sep 04, 2007
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH ON DRY NORMAL ROAD CONDITIONS, THE VEHICLE STALLED, AND WAS ABLE TO BE RESTARTED. THE VEHICLE STALLED AGAIN, AFTER TRAVELING 10 YARDS. IT WAS TOWED TO THE DEALERSHIP, WHO PERFORMED A DIAGNOSTIC, AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CHECK ENGINE AND BATTERY LIGHT WERE ILLUMINATED PRIOR TO THE INCIDENT. THE STALLING RECURRED A YEAR LATER ON 07/17/06 WHILE TRAVELING 30 MPH. THE CHECK ENGINE LIGHT WAS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS RESTARTED AND DRIVEN TO ANOTHER DEALERSHIP, WHO REPLACED THE THROTTLE METER. THIS CORRECTED THE PROBLEM. ON 10/24/06, THE PROBLEM RECURRED WHILE TRAVELING 30 MPH, AND WAS TOWED TO ANOTHER DEALERSHIP, WHO COULD NOT SERVICE THE VEHICLE DUE TO LACK OF PARTS NEEDED FOR THE DIAGNOSTIC. THE VEHICLE WAS TOWED TO ANOTHER DEALERSHIP, WHO DETERMINED THE AUTOMATIC TRANSMISSION WAS DEFECTIVE, AND WAS REPLACED. THIS REMEDIED THE PROBLEM. THE CONTACT WROTE A COMPLAINT LETTER TO THE MANUFACTURER AND DEALER ON 10/29/06, BUT HAD YET TO RECEIVE A RESPONSE. *AK UPDATED 12/28/2006 - *NM
Dec 11, 2006
WHEELS,UNKNOWN OR OTHER
1 complaint
I HIT A POT HOLE AROUND DEC 2005. MY VEHICLE RECEIVED EXTENSIVE DAMAGE. I WILL LIKE FOR YOU TO INVESTIGATE THE DAMAGES, WAS THIS CAUSE BY THE POT HOLE, OR VEHICLE WAS NOT CHECK APPROPRIATELY. THERE HAS BEEN CERTAIN RECALLS ON MY VEHICLE WHICH HAS MADE ME WONDER. *JB
Aug 13, 2006
AIR BAGS,SEAT BELTS
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING 40 TO 45 MPH ON A GRAVEL ROAD DOWN A STEEP DECLINE, BRAKES WERE APPLIED AND CONTROL OF THE VEHICLE WAS LOST CAUSING THE VEHICLE TO ROLL SEVERAL TIMES. THE VEHICLE LANDED ON THE PASSENGER SIDE AND THE AIR BAGS DID NOT DEPLOY. SEAT BELTS WERE IN USE HOWEVER A THORACIC DISC FRACTURE AND A SEVER CUT ABOVE THE EYE WERE SUSTAINED BY THE OCCUPANTS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN THE DEALER WHERE IT WAS DEEMED TOTALED. UPDATED 10/30/2006 - THE VEHICLE WAS TOTALED. *NM
May 30, 2006
ENGINE AND ENGINE COOLING,WHEELS
1 complaint
I HAVE A 2004 NISSAN MURANO I PURCHASED THE VEHICLE NEW AT 3000 MILES THE ENGINE BLEW AND NISSAN REPAIRED IT AND SPENT $14,000 TO REPAIR. NOW I HAVE BEEN CONTACTING NISSAN AND TELLING THEM THAT MY TIRES ARE BALD IN THE INSIDE FROM THE ENGINE BEING TAKEN OUT BECAUSE THEY DID NOT ALIGN IT RIGHT AND I HAVE A FOUL SMELL OF ANTIFREEZE IN THE VEHICLE AND THAT THE ENGINE IS KNOCKING AGAIN. BUT INSTEAD THEY TELL ME THAT THERE IS NOTHING WRONG WITH THE VEHICLE. I HAD SPOKEN TO SOMEONE AT NISSAN OF STATEN ISLAND AND HE WAS VERY NASTY AND EVEN TOLD ME NOT TO BRING MY CAR THERE. I NEED HELP WHAT CAN I DO PLEASE HELP ME I WANT TO GIVE THIS CAR UP I DON'T WANT THE PROBLEMS. *NM
Nov 13, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING, BRAKE WARNING LAMP SUDDENLY CAME ON. ACCELERATOR STOPPED RESPONDING. THEN EVENTUALLY, THE ENGINE DIED. *NM
Nov 01, 2005
EXTERIOR LIGHTING,STRUCTURE
1 complaint
THE LEFT XENON HEADLIGHT IN THE CONSUMER'S 2004 NISSAN MURANO WAS STOLEN. *NAR** *NM *JB A THIEF ENTERED THE CONSUMERS VEHICLE VIA KEYHOLE, POPPED THE KEYHOLE AND STOLE THE LEFT LIGHT. THE CONSUMER FELT THAT THE EASY ENTRANCE WAS A DEFECT. *SC *JB
Mar 07, 2005
PARKING BRAKE,SEATS
1 complaint
THE QUALITY OF MY 2004 NISSAN MURANO IS NOT UP TO PAR WITH NISSAN VEHICLES. I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED IT THE END OF OCTOBER. THE VEHCILE HAS BEEN TO THE DEALER 12 TIMES FOR VARIOUS ISSUES. IE WINDOW RATTLE, WINDOW NOISES, DRIVERS SEAT LOOSE, STEARING RACK BOLTS WERE LOOSE, LOOSE EMERGENCY BRAKE CABLE. *AK
Feb 10, 2004
Frequently Asked Questions
How many problems does the 2004 NISSAN Murano have?
The 2004 NISSAN Murano currently has 678 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 NISSAN Murano?
The most common problems reported for the 2004 NISSAN Murano are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 NISSAN Murano problem data come from?
All problem and complaint data for the 2004 NISSAN Murano comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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