2025 NISSAN Murano Problems

Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM

2 complaints

The contact owns a 2025 Nissan Murano. The contact stated that while driving approximately 45-55 MPH in a construction zone, the vehicle unintendedly veered towards the wall. The contact was able to steer the vehicle to the intended direction. The vehicle was taken to the dealer, where the Lane Departure camera was replaced. The contact also stated that the infotainment system displayed a gray image and could not be turned off. The dealer pushed the ON/OFF button of the infotainment system for an extended period, and the infotainment system was reset. The contact stated while driving 5-10 MPH, the vehicle came to a complete stop and shifted to park(P) independently. The contact stated that the engine had turned off, but the infotainment system was still on. The contact attempted to turn off and restart the vehicle and attempted to shift out of park(P), but the vehicle failed to respond as intended. The contact walked to the dealer and returned to the vehicle with a dealer's representative, who assisted the contact in restarting the vehicle. The vehicle was able to restart after several attempts and was taken back to the dealer, where it was diagnosed that the failure was related to the Engine Auto START/STOP system. The engineers at the manufacturer and a consumer affairs representative advised the contact not to turn off the vehicle after the Engine Auto Start-Stop system engaged at a complete stop; however, the contact informed the engineers that the vehicle was in motion when it stopped and shifted to park(P) independently. The vehicle was not repaired. The failure mileage was approximately 6,500.

Aug 28, 2025

The contact owns a 2025 Nissan Murano. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and the message "Warning Malfunctioning" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 700.

May 19, 2025

AIR BAGS,SEAT BELTS,FORWARD COLLISION AVOIDANCE

1 complaint

My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods. Wife had L1 fracture front and back. I was airlifted to trauma center and my wife air was not there and they took her by Ambulance to trauma center. this is a defect from factory that needs a recall and don't sell this 2025 Nissan Murano until recall has fixed the issue.

Nov 05, 2025

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,ENGINE

1 complaint

While driving my new 2025 Nissan Murano (owned for 3 weeks), I parked the vehicle and exited. I realized the car was sticking out into traffic, so I got back inside to restart it. When I attempted to start the vehicle, the dashboard displayed the message: “Warning: Key system error – see owner’s manual” and the car would not start. The vehicle remained disabled for at least 10 minutes while partially obstructing traffic, creating a safety hazard. I contacted the dealership immediately, and they advised me not to drive the car until it could be inspected. The vehicle was towed to the dealership, where it was held for 24 hours. After consulting with Nissan, the dealer reported that the issue may have been caused by not pressing the “park” button prior to shutting off the engine, and that the system may intentionally shut down for 10 minutes to perform a “safety check.” This explanation was concerning, as the car became unexpectedly disabled without prior warning or symptoms, and the dealership had not previously encountered this issue.

Sep 20, 2025

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 12, 2025

LANE DEPARTURE

1 complaint

The contact owns a 2025 Nissan Murano. The contact stated that while driving at an undisclosed speed, the message "Warning Malfunction See Owner's Manual" was displayed, and an unknown warning light was illuminated. Additionally, the Lane Departure Blind Spot Detection feature failed to function properly. The vehicle was taken to the dealer, who determined that an unknown sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

May 16, 2025

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Frequently Asked Questions

How many problems does the 2025 NISSAN Murano have?

The 2025 NISSAN Murano currently has 6 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 NISSAN Murano?

The most common problems reported for the 2025 NISSAN Murano are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 NISSAN Murano problem data come from?

All problem and complaint data for the 2025 NISSAN Murano comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.